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HomeMy WebLinkAboutNCS000478_Laurel Park Draft SWMP v2_20210120 Draft Stormwater Management Plan Town of Laurel Park NCS000478 January 20, 2021 Table of Contents PART 1: INTRODUCTION ........................................................................................................................ 1 PART 2: CERTIFICATION ........................................................................................................................ 2 PART 3: MS4 INFORMATION .................................................................................................................. 3 3.1 Permitted MS4 Area ..................................................................................................................... 3 3.2 Existing MS4 Mapping ................................................................................................................. 3 3.3 Receiving Waters .......................................................................................................................... 5 3.4 MS4 Interconnection ..................................................................................................................... 5 3.5 Total Maximum Daily Loads (TMDLs) ....................................................................................... 5 3.6 Endangered and Threatened Species and Critical Habitat ............................................................ 7 3.7 Industrial Facility Discharges ....................................................................................................... 8 3.8 Non-Stormwater Discharges ......................................................................................................... 8 3.9 Target Pollutants and Sources ....................................................................................................... 9 PART 4: STORMWATER MANAGEMENT PROGRAM ADMINISTRATION ................................... 13 4.1 Organizational Structure ............................................................................................................. 13 4.2 Program Funding and Budget ..................................................................................................... 15 4.3 Shared Responsibility ................................................................................................................. 15 4.4 Co-Permittees .............................................................................................................................. 16 4.5 Measurable Goals for Program Administration .......................................................................... 16 PART 5: PUBLIC EDUCATION AND OUTREACH PROGRAM ......................................................... 16 PART 6: PUBLIC INVOLVEMENT AND PARTICIPATION PROGRAM ........................................... 18 PART 7: ILLICIT DISCHARGE DETECTION AND ELIMINATION PROGRAM .............................. 24 PART 8: CONSTRUCTION SITE RUNOFF CONTROL PROGRAM ................................................... 27 PART 9: POST-CONSTRUCTION SITE RUNOFF CONTROL PROGRAM ........................................ 36 PART 10: POLLUTION PREVENTION AND GOOD HOUSEKEEPING PROGRAMS ...................... 40 List of Tables Table 1: Summary of MS4 Mapping Table 2: Summary of MS4 Receiving Waters Table 3: Summary of Approved TMDLs Table 4: Summary of Federally Listed Species/Habitat Impacted by Surface Water Quality Table 5: NPDES Stormwater Permitted Industrial Facilities Table 6: Non-Stormwater Discharges Table 7: Summary of Target Pollutants and Sources Table 8: Summary of Responsible Parties Table 9: Shared Responsibilities Table 10: Co-Permittee Contact Information Table 11: Program Administration BMPs Table 12: Summary of Target Pollutants & Audiences Table 13: Public Education and Outreach BMPs Table 14: Public Involvement and Participation BMPs Table 15: Illicit Discharge Detection and Elimination BMPs Table 16: Qualifying Alternative Program Components for Construction Site Runoff Control Program Table 17: Construction Site Runoff Control BMPs Table 18: Qualifying Alternative Program(s) for Post-Construction Site Runoff Control Program Table 19: Summary of Existing Post-Construction Program Elements Table 20: Post Construction Site Runoff Control BMPs Table 21: Pollution Prevention and Good Housekeeping BMPs DRAFT NCS000478 SWMP Town of Laurel Park January 20, 2021 Page 1 PART 1: INTRODUCTION The purpose of this Stormwater Management Plan (SWMP) is to establish and define the means by which the Town of Laurel Park will comply with its National Pollutant Discharge Elimination System (NPDES) Municipal Separate Storm Sewer System (MS4) Permit and the applicable provisions of the Clean Water Act to meet the federal standard of reducing pollutants in stormwater runoff to the maximum extent practicable. This SWMP identifies the specific elements and minimum measures that the Town of Laurel Park will develop, implement, enforce, evaluate, and report to the North Carolina Department of Environmental Quality (NCDEQ) Division of Energy, Minerals and Land Resources (DEMLR) in order to comply with the MS4 Permit number NCS000478, as issued by NCDEQ. This permit covers activities associated with the discharge of stormwater from the MS4 as owned and operated by the Town of Laurel Park and located within the corporate limits of the Town of Laurel Park. In preparing this SWMP, the Town of Laurel Park has evaluated its MS4 and the permit requirements to develop a comprehensive 5-year SWMP that will meet the community’s needs, address local water quality issues, and provide the minimum measures necessary to comply with the permit. The SWMP will be evaluated and updated annually to ensure that the elements and minimum measures it contains continue to adequately provide for permit compliance and the community’s needs. Once the SWMP is approved by NCDEQ, all provisions contained and referenced in this SWMP, along with any approved modifications of the SWMP, are incorporated by reference into the permit and become enforceable parts of the permit. DRAFT NCS000478 SWMP Town of Laurel Park January 20, 2021 Page 2 PART 2: CERTIFICATION By my signature below I hereby certify, under penalty of law, that this document and all attachments were prepared under my direction or supervision in accordance with a system designed to assure that qualified personnel properly gather and evaluate the information submitted. Based on my inquiry of the person or persons who manage the system, or those persons directly responsible for gathering the information, the information submitted is, to the best of my knowledge and belief, true, accurate, and complete. I am aware that there are significant penalties for submitting false information, including the possibility of fines and imprisonment for knowing violations. I am also aware that the contents of this document shall become an enforceab le part of the NPDES MS4 Permit, and that both the Division and the Environmental Protection Agency have NPDES MS4 Permit compliance and enforcement authority. ☐ I am a ranking elected official. ☒ I am a principal executive officer for the permitted MS4. ☐ I am a duly authorized representative for the permitted MS4 and have attached the authorization made in writing by a principal executive officer or ranking elected official which specifies me as (check one): ☐ A specific individual having overall responsibility for stormwater matters. ☐ A specific position having overall responsibility for stormwater matters. Signature: Print Name: Christopher Todd Title: Town Manager Signed this _January 20, of 2021. DRAFT NCS000478 SWMP Town of Laurel Park January 20, 2021 Page 3 PART 3: MS4 INFORMATION 3.1 Permitted MS4 Area This SWMP applies throughout the corporate limits of the Town of Laurel Park, including all regulated activities associated with the discharge of stormwater from the MS4. The map below shows the corporate limits of the Town of Laurel Park as of the date of this document. DRAFT NCS000478 SWMP Town of Laurel Park January 20, 2021 Page 4 3.2 Existing MS4 Mapping The current MS4 mapping includes outfalls located within the Town of Laurel Park. In the future the Town will be adding the following elements to the map: pipe locations, flow direction, inverts, ditches, inlets, catch basins, manholes outfall, sizes, and conditions (Reference BMP 19). The Town of Laurel Park has a historic count of 14 major outfalls per the GIS layer created; however, it is not certain that all of these are major per the definition provided below. The Town will be verifying all elements as mentioned above in the completion of BMP 19. The Town of Laurel Park has a historic count of 333 outfalls per the GIS layer created; however, it is not certain that all of these are major per the definition provided below. The town believes to have 13 major outfalls. The Town will be verifying all elements as mentioned above in the completion of BMP 19. Table 1: Summary of MS4 Mapping Percent of MS4 Area Mapped 95 % No. of Major Outfalls* Mapped 13 total DRAFT NCS000478 SWMP Town of Laurel Park January 20, 2021 Page 5 *An outfall is a point where the MS4 discharges from a pipe or other conveyance (e.g. a ditch) directly into surface waters. Major outfalls are required to be mapped to meet permit requirements. A major outfall is a 36-inch diameter pipe or discharge from a drainage area > 50-acres; and for industrial zoned areas a 12-inch diameter pipe or a drainage area > 2-acres. 3.3 Receiving Waters The Town of Laurel Park MS4 is located within the French Broad River Basin and discharges directly into receiving waters as listed in Table 2 below. Applicable water quality standards listed below are compiled from the following NCDEQ sources: o Waterbody Classification Map o Impaired Waters and TMDL Map o Most recent NCDEQ Final 303(d) List Table 2: Summary of MS4 Receiving Waters Receiving Water Name Stream Index / AU Number Water Quality Classification 303(d) Listed Parameter(s) of Interest Shaw Creek 6-50 WS-IV n/a Echo Lake and Briar Lake 6-50-1 WS-IV n/a Brightwater Branch 6-50-2 WS-IV, B n/a Finley Creek 6-55-6-1-1 B n/a North Fork Big Willow Creek 6-46-2 C; Tr n/a Tony’s Creek 6-55-6-2 B n/a Wash Creek 6-55-7 B n/a 3.4 MS4 Interconnection The Town of Laurel Park MS4 is not interconnected with another regulated MS4 and directly discharges to the receiving waters as listed in Table 2 above. 3.5 Total Maximum Daily Loads (TMDLs) The TMDL(s) listed in Table 3 below have been approved within the MS4 area, as determined by the map and list provided on the NCDEQ Modeling & Assessment Unit web page. The table also indicates whether the approved TMDL has a specific stormwater Waste Load Allocation (WLA) for any watershed directly receiving discharges from the permitted MS4 and whether a Water Quality Recovery Program has been implemented to address the WLA. Outreach education and stream cleanup help with the reduction of waste load allocation within approved TMDL municipalities. DRAFT NCS000478 SWMP Town of Laurel Park January 20, 2021 Page 6 Table 3: Summary of Approved TMDLs Water Body Name TMDL Pollutant(s) of Concern Stormwater Waste Load Allocation (Y/N) Water Quality Recovery Program (Y/N) N/A N/A N N 3.6 Endangered and Threatened Species and Critical Habitat Significant populations of threatened or endangered species and/or critical habitat are identified within the regulated MS4 urbanized area, as determined by a review of the Endangered and Threatened Species and Species of Concern by County for North Carolina Map and Listed species believed to or known to occur in North Carolina map as provided by the U.S. Fish and Wildlife Service. Of those species listed, Table 4 summarizes the species that may be significantly impacted by the quality of surface waters within their habitat. A description of Federal Listing Status codes is found below: • BGPA: Bald and Golden Eagle Protection Act • T (S/A): threatened due to similarity of appearance. A taxon that is threatened due to similarity of appearance with another listed species and is listed for its protection. Taxa listed as T(S/A) are not biologically endangered or threatened. • T: “threatened”. A species likely to become endangered within the foreseeable future throughout all or a significant portion of its range. • E: “endangered”. A species in danger of extinction throughout all or a significant portion of its range • ARS: at-risk species. Species that are petitioned, candidates, or proposed for listing under the Endangered Species Act. • FSC: federal species of concern. Informal term. It is not defined in the federal Endangered Species Act. In North Carolina, the Asheville and Raleigh Field Offices of the US Fish and Wildlife Service define Federal Species of Concern as those species that appear to be in decline or otherwise in need of conservation and are under consideration for listing or for which there is insufficient information to support listing at this time. DRAFT NCS000478 SWMP Town of Laurel Park January 20, 2021 Page 7 Table 4: Summary of Federally Listed Species/Habitat Impacted by Surface Water Quality Scientific Name Common name Species Group Federal Listing Status Haliaeetus leucocephalus Bald eagle Vertebrate BGPA Glyptemys muhlenbergii Bog turtle Vertebrate T (S/A) Glaucomys sabrinus coloratus Carolina northern flying squirrel Vertebrate E Myotis leibii Eastern small-footed bat Vertebrate ARS Myotis grisescens Gray bat Vertebrate E Aneides aeneus Green salamander Vertebrate ARS Cryptobranchus alleganiensis Hellbender Vertebrate ARS Myotis septentrionalis Northern long-eared bat Vertebrate T Desmognathus wrighti Pygmy salamander Vertebrate FSC Sphyrapicus varius appalachiensis Yellow-bellied sapsucker (Southern Appalachian population) Vertebrate FSC Alasmidonta raveneliana Appalachian elktoe Invertebrate E Cambarus reburrus French Broad crayfish Invertebrate FSC Bombus affinis Rusty-patched bumble bee Invertebrate E Lasmigona holstonia Tennessee heelsplitter Invertebrate ARS Packera millefolium Divided-leaf ragwort Vascular Plant FSC Sagittaria fasciculata Bunched arrowhead Vascular Plant E Juglans cinerea Butternut Vascular Plant FSC Carex communis var. amplisquama Fort Mountain sedge Vascular Plant FSC Lysimachia fraseri Fraser's loosestrife Vascular Plant FSC Hexastylis rhombiformis French Broad heartleaf Vascular Plant FSC Lilium grayi Gray's lily Vascular Plant FSC Marshallia grandiflora Large-flowered barbara's- buttons Vascular Plant FSC Sarracenia rubra ssp. jonesii Mountain sweet pitcherplant Vascular Plant E Juncus caesariensis New Jersey rush Vascular Plant FSC Isotria medeoloides Small whorled pogonia Vascular Plant T Sarracenia purpurea var. montana Southern appalachian purple pitcherplant Vascular Plant ARS Helonias bullata Swamp pink Vascular Plant T Platanthera integrilabia White fringeless orchid Vascular Plant T DRAFT NCS000478 SWMP Town of Laurel Park January 20, 2021 Page 8 3.7 Industrial Facility Discharges The Town of Laurel Park MS4 jurisdictional area includes the following industrial facilities which hold NPDES Industrial Stormwater Permits, as determined from the NCDEQ Active NPDES Stormwater Permit List and/or Active Stormwater Permits Map. Table 5: NPDES Stormwater Permitted Industrial Facilities Permit Number Facility Name N/A N/A 3.8 Non-Stormwater Discharges The water quality impacts of non-stormwater discharges have been evaluated by the Town of Laurel Park as summarized in Table 6 below. The unpermitted non-stormwater flows listed as incidental do not significantly impact water quality. The Town of Laurel Park has evaluated residential and charity car washing and street washing for possible significant water quality impacts. Street washing discharges are addressed under the Pavement Management Program in Part 10 of this SWMP. The Division has not required that other non-stormwater flows be specifically controlled by the Town of Laurel Park. Wash water associated with car washing that does not contain detergents or does not discharge directly into the MS4 is considered incidental. However, these types of non-stormwater discharges that do contain detergents have been evaluated by the Town of Laurel Park to determine whether they may significantly impact water quality. The Town of Laurel Park will address the possibility of the below mentioned water quality impacts through public education and good housekeeping, as outlined in Part 5, BMP 3-7, and Part 10 BMP 45-47, 49, 53, 54, 56, 57 and 61 with a focus on the training of good housekeeping practices. Table 6: Non-Stormwater Discharges Non-Stormwater Discharge Water Quality Impacts Waterline and fire hydrant flushing Incidental Landscape irrigation Incidental Diverted stream flows Incidental Rising groundwater Incidental Uncontaminated groundwater infiltration Incidental Uncontaminated pumped groundwater Incidental Uncontaminated potable water sources Incidental Foundation drains Incidental DRAFT NCS000478 SWMP Town of Laurel Park January 20, 2021 Page 9 Air conditioning condensate Incidental Irrigation waters Incidental Springs Incidental Water from crawl space pumps Incidental Footing drains Incidental Lawn watering Incidental Residential and charity car washing Possible Flows from riparian habitats and wetlands Incidental Dechlorinated swimming pool discharges Incidental Street wash water Possible Flows from firefighting activities Incidental 3.9 Target Pollutants and Sources In addition to those target pollutants identified above, the Town of Laurel Park is not aware of other significant water quality issues within the permitted MS4 area. Table 7 below summarizes the water quality pollutants identified throughout Part 3 of this SWMP, the likely activities/sources/targeted audiences attributed to each pollutant and identifies the associated SWMP program(s) that address each. In addition, the Town of Laurel Park has evaluated schools, homeowners, and businesses as target audiences that are likely to have significant stormwater impacts. Some target pollutants and sources pose a greater threat to water quality than others. For example, the Town of Laurel Park does not have many charitable car wash events, therefore, grey water runoff is not as pertinent of an issue. However, sediment runoff from construction site is a more common issue facing the Town. Further differences in the threat level of types of target pollutants are discussed below. Litter: Illegal dumping has occurred and been noted by code enforcement officers within the Town. Cases of both illegal construction waste dumping and general residential or school dumping have been noted by code enforcement officers. This litter poses a threat to both our water bodies and the MS4 infrastructure, as the litter can create clogs and backups that damage the pipelines leading back to the stream. Some litter even poses a threat to groundwater if chemical leaching or breakdown of components into heavy metals occurs due to weathering of the litter. The dumping has been found typically roadside but also in secluded urban areas. Illegal dumping cases are rare in the Town of Laurel Park and poses a minimal threat in comparison to other pollutant sources. Sediment: Previously installed erosion control measure has been removed or fallen Sediment buildup is largely attributed to mismanaged construction sites with fallen or incorrectly installed sediment fences. It has been noticed in both reports from citizens and by code enforcement officers that there are several cases of construction sites not maintaining their erosion control fences during work. This has led to sediment buildup near storm drains, onto downslope private properties, and in some cases causing water to build up in nearby properties as the sediment is limiting the drain's ability to remove DRAFT NCS000478 SWMP Town of Laurel Park January 20, 2021 Page 10 runoff. In all cases, code enforcement has responded and had the issue solved, but even being down for a short time can prove to have significant effects. Erosion control fences are required for sediment control permits during construction by the DEQ throughout the entire construction process. Sediment from construction sites is the most pertinent threat to water quality in Laurel Park. The Town of Laurel Park works with Henderson County to monitor construction sites to minimize the amount of erosion. Gray Water: Residential, Charity, and Municipal Car Washes Residential, charity, and municipal car washes allow for soaps or waxes to enter the storm drain when vehicles are not being cleaned in the correct areas (such as vegetated patches or in areas that do not have storm drains). This allows for toxic contaminants to enter our waterways via the storm drain system. There are very few cases of residential, charity or municipal car washes in the Town. Therefore, this is an unlikely source of pollution. However, education and information are provided to residents about how to safely conduct car washes to reduce gray water. Fats Oils and Grease: Health Department has noted cases where restaurants do not empty or own/rent grease traps for appropriate removal. The Health Department has reported restaurants in Laurel Park not maintaining grease traps. This has led to cases of the restaurants allowing the grease to drip onto nearby impermeable surfaces – which would eventually lead to water quality issues. Overflow from a lack of maintenance or throwing out the grease with general waste contributes to this problem. This is a health violation since the grease poses a physical risk, but it also can impair water bodies with an influx of water-insoluble grease going down the storm drain. There are very few restaurants in the Town for this to be an issue. Town Code Enforcement and Henderson County Health Department do monitor the restaurants, but there are few cases. For this reason, fats, oils, and grease are a lower threat to water quality. Underground storage tanks: Storage devices installed below ground that contain hazardous materials/waste. These tanks can contain gasoline, fuels such as propane, industrial chemicals/oils, and most often human waste in areas not directly connected to the sanitary sewer. Any underground storage tank must be well maintained/monitored, and correctly installed due to the risk of them leaking. The leaks can cause whatever chemical the tank is storing to leak into the ground, harming the soil, groundwater/water table, and even surface waters as they are being fed from groundwater. If fuel or industrial chemical tank is leaking, the chemical will leach into the soil – leading to toxic soil, contaminated groundwater, and possibly impairing a stream/water body. If a septic tank is leaking, it can overwhelm the natural processes of the soil (infiltration) leading to nutrient overload in streams fed by groundwater, or allowing pathogens to enter, increasing the risk of disease. There are no 303(d) designated fecal coliform impaired streams currently in the Town of Laurel Park. However, if there is ever an issue with underground storage tanks, this can impact stream quality and potentially cause a 303(d)-stream designation. Currently, underground tanks are not a pollution issue. However, septic systems and aging infrastructure could potentially pose a threat to water quality in the future. The Town takes this potential threat seriously and will monitor underground storage tanks. Illicit discharges: Originate from a variety of sources, with an equally varied number of effects depending on the chemical that is released. DRAFT NCS000478 SWMP Town of Laurel Park January 20, 2021 Page 11 Typically, illicit discharges come from businesses, residents, or municipal facilities that dump chemicals into storm drains either incidentally due to a lack of IDDE education or general carelessness. These chemicals can vary greatly and can include grease, oils, chemicals, cleaning solutions, paints, metals, etc. This is a recognized problem and regular inspections, and education of Town staff is used to minimize IDDE in Laurel Park. As mentioned, there are no 303(d) streams from causes related to substances or attributions given to unclean discharges into the streams; however, this is an issue the Town continually monitors if a problem does occur. Illegal dumping: When residents, businesses, or municipal employees dump waste randomly in non-permitted dumping areas. This waste can widely vary, causing a variety of problems. For example, citizens dumping televisions on the side of the road to avoid dumping fees, which allows for the metals or chemicals inside the tv to leach out as stormwater passes it (mercury, lead, and other metals). It can be a case of businesses dumping waste in watershed areas where runoff passes through the waste, either carrying it or residuals of the waste into water bodies. It can also be a case of graders dumping sediment into areas without the correct allowances/precautions. The debris and chemicals accumulate over time and lead to chemical impairments, pH issues, turbidity impairments, or debris entering the stream/MS4 system. Improper disposal of waste: Improper disposal of waste is problematic because it allows chemicals, or difficult to manage waste, to enter the environment in ways that may be hard to track. For example, not giving a car battery to the correct waste management facility can allow for battery acid and lead to enter the soil which drains/collects in the groundwater. This problem has been noticed by municipal waste managers and is difficult to track as often the improper disposal waste is mixed in with the standard refuse. Other examples include grease going down sinks clogging MS4 systems, chemicals from batteries leaching into the groundwater, oil from oil changes not going to the correct facility, etc. Henderson County provides a facility where residents can properly dispose of materials. DRAFT NCS000478 SWMP Town of Laurel Park January 20, 2021 Page 12 Table 7: Summary of Target Pollutants and Sources Target Pollutant(s) Likely Source(s)/Target Audience(s) SWMP Program Addressing Target Pollutant(s)/Audience(s) Threat Level Litter Residents, Businesses, Schools Public Education & Outreach Public Participation Low Sediment Construction Activity Public Education & Outreach, Construction Program Post-construction Program High Gray water Residential Illicit Discharge Public Education & Outreach Low Fats, Oils, and Grease Businesses (Restaurants) Illicit Discharge Public Education & Outreach Low/Medium Underground Storage Tanks Business and Residents Illicit Discharge Public Education & Outreach Low/Medium Illicit Discharges General Public, Businesses, Municipal Employees Illicit Discharge Public Education & Outreach Good Housekeeping Low Illegal Dumping and Improper Disposal of Waste General Public, Businesses, Municipal Employees Illicit Discharge Public Education & Outreach Good Housekeeping Low DRAFT NCS000478 SWMP Town of Laurel Park January 20, 2021 Page 13 PART 4: STORMWATER MANAGEMENT PROGRAM ADMINISTRATION 4.1 Organizational Structure The Town of Laurel Park staff will use all departments to coordinate Stormwater Management Plan efforts, to ensure the Town is facilitating Best Management Practices to protect water quality. Primary responsibilities will be held within the office of the Town Manager and Public Works Departments. The rest of the Town of Laurel Park staff will be training to handle internal procedures and report action/s to the appropriate staff. While the Town Manager and Public Works Director are primarily responsible for most of the SWMP components, tasks will be delegated to the Management Technician and other Public Works staff as needed. Laurel Park Town Council Mayor Carey O’Cain Commissioners (4) Town Manager Christopher Todd Police Department Bobbie Trotter, Chief 8 Full Time 9 Reserve Town Administration Tamara Amin, Town Clerk Public Works Andrew Griffin, Public Works Director 8 Full Time 3 Full Time DRAFT NCS000478 SWMP Town of Laurel Park January 20, 2021 Page 14 Table 8: Summary of Responsible Parties SWMP Component Responsible Position Staff Name Department Stormwater Program Administration Town Manager Christopher Todd Town of Laurel Park SWMP Management Town Manager Christopher Todd Town of Laurel Park Public Education & Outreach Town Manager Christopher Todd Town of Laurel Park Public Involvement & Participation Town Manager Christopher Todd Town of Laurel Park Illicit Discharge Detection & Elimination Town Manager Christopher Todd Town of Laurel Park Construction Site Runoff Control N/A N/A NCDEQ – Asheville Regional Office Post-Construction Stormwater Management Project Engineer Natalie Berry Henderson County Pollution Prevention/Good Housekeeping for Municipal Operations Town Manager Christopher Todd Town of Laurel Park Municipal Facilities Operation & Maintenance Program Town Manager Christopher Todd Town of Laurel Park Spill Response Program Public Works Director Andrew Griffin Town of Laurel Park MS4 Operation & Maintenance Program Town Manager Christopher Todd Town of Laurel Park Municipal SCM Operation & Maintenance Program Town Manager Christopher Todd Town of Laurel Park Pesticide, Herbicide & Fertilizer Management Program Public Works Director Andrew Griffin Town of Laurel Park DRAFT NCS000478 SWMP Town of Laurel Park January 20, 2021 Page 15 Vehicle & Equipment Cleaning Program Public Works Director Andrew Griffin Town of Laurel Park Pavement Management Program Public Works Director Andrew Griffin Town of Laurel Park Total Maximum Daily Load (TMDL) Requirements Town Manager Christopher Todd Town of Laurel Park 4.2 Program Funding and Budget In accordance with the issued permit, the Town of Laurel Park shall maintain adequate funding and staffing to implement and manage the provisions of the SWMP and comply with the requirements of the NPDES MS4 Permit. The budget includes the permit administering and compliance fee, which is billed by the Division annually. The town provides $6,000.00 in direct funds for the operation of not capital stormwater projects. Additionally, there is another approximately $50,000.00 annually for capital projects related to stormwater and stormwater drainage. Any fees charged to the development community for BMP Inspections, Plan Review and other associated fees will help offset the cost. The Town implemented a $5 monthly stormwater fee that is collected by the Town through utility bills. The goal for the funds collected is to support the stormwater program through mapping outfalls, stream repairs, and other water quality efforts. More detailed funding and budgeting information will be provided in future annual reports. 4.3 Shared Responsibility The Town of Laurel Park will share the responsibility to implement the following minimum control measures, which are at least as stringent as the corresponding NPDES MS4 Permit requirement. The Town of Laurel Park remains responsible for compliance if the other entity fails to perform the permit obligation and may be subject to enforcement action if neither the Town of Laurel Park nor the other entity fully performs the permit obligation. Table 9 below summarizes who will be implementing the component, what the component program is called, the specific SWMP BMP or permit requirement that is being met by the shared responsibility, and whether a legal agreement to share responsibility is in place. Table 9: Shared Responsibilities SWMP BMP or Permit Requirement Implementing Entity & Program Name Legal Agreement (Y/N) Construction Site Runoff Control Program Henderson County N/A Post-Construction Site Runoff Control Program Henderson County Y DRAFT NCS000478 SWMP Town of Laurel Park January 20, 2021 Page 16 4.4 Co-Permittees No other entities are applying for co-permittee status under the NPDES MS4 permit number NCS000478 for the Town of Laurel Park. Table 10 summarizes contact information for each co-permittee. Table 10: Co-Permittee Contact Information Co-Permittee MS4 Name Contact Person Phone & E-Mail Interlocal Agreement (Y/N) N/A N/A N/A N/A 4.5 Measurable Goals for Program Administration The Town of Laurel Park will manage and report the following Best Management Practices (BMPs) for the administration of the Stormwater Management Program. Table 11: Program Administration BMPs Permit Ref. 2.1.2 and Part 4: Annual Self-Assessment Measures to evaluate the performance and effectiveness of the SWMP program components at least annually. Results shall be used by the permittee to modify the program components as necessary to accomplish the intent of the Stormwater Program. The self-assessment reporting period is the fiscal year (July 1 – June 30). BMP No. A B C D Description of BMP Measurable Goal(s) Schedule for Implementation Annual Reporting Metric 1. Annual Self-Assessment Perform an annual evaluation of SWMP implementation, suitability of SWMP commitments, and any proposed changes to the SWMP utilizing the NCDEQ Annual Self- Assessment Template. 1. Prepare, certify, and submit the Annual Self- Assessment to NCDEQ prior to August 31 each year. 1. Annually for Permit Years 1 – 4 1. Annual Self- Assessment received by NCDEQ no later than August 31 each year. Permit Ref. 1.6: Permit Renewal Application Measures to submit a permit renewal application no later than 180 days prior to the expiration date of the NPDES MS4 permit. BMP No. A B C D Description of BMP Measurable Goal(s) Schedule for Implementation Annual Reporting Metric 2. Permit Renewal Application DRAFT NCS000478 SWMP Town of Laurel Park January 20, 2021 Page 17 Table 11: Program Administration BMPs Audit stormwater program implementation for compliance with the permit and approved SWMP and utilize the results to prepare and submit a permit renewal application package. 1. Participate in an NPDES MS4 Permit Compliance Audit, as scheduled and performed by EPA or NCDEQ. 1. TBD – Typically Permit Year 4 1. N/A 2. Self-audit and document any stormwater program components not audited by EPA or NCDEQ utilizing the DEQ Audit Template. 2. Permit Year 5 2. Submit Self-Audit to DEMLR (a required component of permit renewal application package). 3. Certify and submit the stormwater permit renewal application (NOI, Self-Audit, and Draft SWMP for the next 5-year permit cycle). 3. Permit Year 5 3. Permit renewal application package received by DEQ at least 180 days prior to permit expiration. DRAFT NCS000478 SWMP Town of Laurel Park January 20, 2021 Page 18 PART 5: PUBLIC EDUCATION AND OUTREACH PROGRAM The Town of Laurel Park will implement a Public Education and Outreach Program to distribute educational materials to the community or conduct equivalent outreach activities about the impacts of stormwater discharges on water bodies and steps the public can take to reduce pollutants in stormwater runoff. The target audiences and identified pollutants listed in Part 3.9 of this SWMP, which will be addressed by the Public Education and Outreach Program, are summarized in Table 12 below. In addition, the Town of Laurel Park is required to inform businesses and the public of the hazards associated with illicit discharges, illegal dumping, and improper disposal of waste. Table 12: Summary of Target Pollutants & Audiences Target Pollutants/Sources Target Audience(s) Litter Residents, Businesses, Schools Sediment Construction Activity Gray water Residential Fats, Oils, and Grease Businesses (Restaurants) Underground Storage Tanks Businesses and Residents Chemicals Industrial, Business and Residential Illicit Discharges General Public, Businesses, Municipal Employees Illegal Dumping General Public, Businesses, Municipal Employees Improper Disposal of Waste General Public, Businesses, Municipal Employees The Town of Laurel Park will manage, implement, and report the following public education and outreach BMPs. Table 13: Public Education and Outreach BMPs Permit Ref. 3.2: Outreach to Targeted Audiences Measures to identify the specific elements and implementation of a Public Education and Outreach Program to share educational materials to the community or conduct equivalent outreach activities about the impacts of stormwater discharges on water bodies and how the public can reduce pollutants in stormwater runoff. The permittee shall document the extent of exposure of each media, event or activity, including those elements implemented locally or through a cooperative agreement. BMP No. A B C D Description of BMP Measurable Goal(s) Schedule for Implementation Annual Reporting Metric 3. Stormwater Fliers DRAFT NCS000478 SWMP Town of Laurel Park January 20, 2021 Page 19 Table 13: Public Education and Outreach BMPs The stormwater administrator will distribute fliers to Town residences, municipal employees, businesses, and industrial facilities through stormwater events. Five topics will be addressed over the term of the permit: general stormwater awareness, illicit discharges, illegal dumping, chemicals, and proper disposal of waste. Post fliers on website and information in newsletter as a COVID friendly option. 1. Develop and distribute fliers at Town events to create stormwater awareness. 1. Permit Year 1 1.-5. Document and report the topic and number of flyers distributed at each event. 2. Develop and distribute a flier for illicit discharges. 2. Permit Year 2 3. Develop and distribute a flier for illegal dumping. 3. Permit Year 3 4. Develop and distribute fliers for chemical awareness. 4. Permit Year 4 5. Develop and distribute fliers for proper waste disposal. 5. Permit Year 5 4. Public Event Outreach Provide stormwater educational information to the public at community events. Utilize technology like Zoom to provide a safe method of public outreach. 1. Staff will have a booth at community events to disperse stormwater outreach materials using interactive educational games and activities. 1. Annually Permit Years 1-5 1. Number of events held/attended; Number of attendees; Number of materials handed out. 5. Local Civic Organizations Provide stormwater educational information to local civic organizations at regular meetings and events. Utilize Zoom to present at civic meetings. 1. Staff will conduct presentations to disperse stormwater outreach materials using interactive educational games and activities. 1. Annually Permit Years 1-5 1. Number of events held/attended; Number of attendees; Number of materials handed out. 6. Printed Materials DRAFT NCS000478 SWMP Town of Laurel Park January 20, 2021 Page 20 Table 13: Public Education and Outreach BMPs Staff will design new printed materials for target audiences to aid stormwater education and upon completion begin distribution. Post fliers and materials online in response to COVID pandemic. 1. Staff will create printed material for local government distribution addressing illicit discharge and stormwater best practices. 1. Permit Year 1 1. Number of new materials created for addressing illicit discharge and stormwater best practices. 2. Staff will distribute printed materials at events, school presentations, and have them on display for public acquisition in Government buildings. Digital educational information/ opportunities. 2. Annually Permit Years 1-5 2. Number of materials distributed. 7. Local Businesses Provide stormwater educational information to local business at regular meetings and events. Meet with business owners either virtually or in person to provide education and materials. 1. Staff will conduct a meeting to disperse stormwater outreach materials through the use of interactive educational games and activities. 1. Annually Permit Years 1-5 1. Number of events held/attended; Number of attendees; Number of materials handed out. 8. Evaluate Pollutants Sources and Audiences Evaluate the target pollutants, sources, and associated target audiences likely to have significant stormwater impacts and why they were selected. 1. Evaluate the following target pollutants: litter, sediment, gray water, fats, oils, grease, animal operations, underground storage tanks, superfund sites, chemicals, illicit discharges, illegal dumping, and improper disposal of waste. 1. Annually Permit Years 1-5 1. - 2. Evaluate and document number of current and new target pollutants, sources, and audiences by identifying them in the annual report and update the plan (when necessary). through GIS data and mapping tools. DRAFT NCS000478 SWMP Town of Laurel Park January 20, 2021 Page 21 Table 13: Public Education and Outreach BMPs 2. Evaluate the following target audiences: residents, businesses, schools, construction activity, commercial, farms, industrial, development community, general public, and municipal employees. 2. Annually Permit Years 1-5 (FY19/20 – FY23/24) 9. Evaluate Public Education and Outreach BMPs. Evaluate the successful components of outreach through interest and feedback. 1. Administer a random survey to Town residents, businesses, schools, construction activity, commercial, farms, industrial, development community, general public, and municipal employees. 1. Annually Permit Years 1-5 1. Number of responses received to determine if current efforts are beneficial to the public education and outreach program. Permit Ref. 2.1.7 and 3.2.3: Web Site Measures to provide a web site designed to convey the program’s message and provide online materials including ordinances, or other regulatory mechanisms, or a list identifying the ordinances or other regulatory mechanisms, providing the legal authority necessary to implement and enforce the requirements of the permit BMP No. A B C D Description of BMP Measurable Goal(s) Schedule for Implementation Annual Reporting Metric 10. Website Maintain the already established website designed to convey the program’s message. 1. Maintain and update stormwater program information on the existing municipal website. 1. Annually Permit Years 1-5 1. Number of times website material is updated per year; what changes were made. DRAFT NCS000478 SWMP Town of Laurel Park January 20, 2021 Page 22 Table 13: Public Education and Outreach BMPs 2. Town staff will maintain and update stormwater website; by posting the MS4 Annual Self- Assessment, verifying all links and contact information are current/active, posting the current year fliers, and reset the view counter. 2. Annually, beginning in Permit Year 2 Permit Years 2-5 2. Number of times website material is updated per year; Number of participants using the stormwater website, measured through opening the page link. 11. Education Regarding Illicit Discharges Provide educational information to municipal employees, businesses, citizens, and schools of hazards associated with illicit discharges, illegal dumping, and improper disposal of waste. Provide virtual and in-person education and enforcement opportunities. 1. Train municipal employees in illicit discharge detection and elimination. 1. Annually Permit Years 1-5 1. Number of employees trained; Number of trainings held. 2. Distribute material to target audiences (municipal employees, schools, businesses, and citizens). 2. Annually Permit Years 1-5 2. Amount of material distributed to each group: Students Municipal Employees Business Employees Citizens. 3. Provide education during enforcement process. 3. Continuous, upon violation investigation. Permit Years 1-5 3. Number of corrective enforcement actions; number of citizen interactions. Permit Ref. 3.2.5: Stormwater Hotline Measures for a stormwater hotline/helpline for the purpose of public education and outreach. BMP No. A B C D Description of BMP Measurable Goal(s) Schedule for Implementation Annual Reporting Metric 12. Hotline 1. Establish a hotline number for stormwater complaints and information. 1. Permit Year 1 1. Yes or No; Phone number. DRAFT NCS000478 SWMP Town of Laurel Park January 20, 2021 Page 23 Table 13: Public Education and Outreach BMPs Provide a stormwater hotline/helpline for public education and outreach. 2. Identify specific staff members who will serve as stormwater education and hotline contacts. 2. Permit Year 1 2. Yes or No; Staff name and position. 3. Record number and type of complaints, concerns, and information related to each call. 3. Annually, after establishment of stormwater hotline. Permit Years 2-5 3. Number of phone calls received and the context of the call; Type of call, information provided during the call, date of call, and location of caller. 4. Train stormwater education and hotline contacts in general stormwater awareness, complaint call protocols, and appropriate contacts for referral or typical stormwater issues. 4. Annually, beginning in Permit Year 1 4. Document and report the number of staff trained, training dates, and topics covered. 5. Publicize contact information on the Town Stormwater Partnership webpages. 5. Continuous from date of first annual training (see BMP 12.B.4. above) in Permit Year 1 5. Document and report a summary of the number of inquiries received the general type of inquiry (education, outreach, complaint), and the contact mechanism (phone, email, web page, walk-in). DRAFT NCS000478 SWMP Town of Laurel Park January 20, 2021 Page 24 PART 6: PUBLIC INVOLVEMENT AND PARTICIPATION PROGRAM This SWMP identifies the minimum elements and implementation of a Public Involvement and Participation Program that complies with applicable State, Tribal and local public notice requirements. The Town of Laurel Park will manage, implement and report the following public involvement and participation BMPs. Table 14: Public Involvement and Participation BMPs Permit Ref. 3.3.1: Public Input Mechanisms for public involvement that provide input on stormwater issues and the stormwater program. BMP No. A B C D Description of BMP Measurable Goal(s) Schedule for Implementation Annual Reporting Metric 13. Hotline for Public Input Provide mechanisms for public input on stormwater issues and the stormwater program. 1. Establish a Hotline for public input. Define who is in charge of the hotline. Establish a “standardized script of questions” for the hotline to make data recording more consistent. 1. Permit Year 1 1. Number of calls received/issues reported. 2. Maintain a hotline for public input. 2. Continuous, once established in Year 1 Permit Years 2-5 2. Number of updates to hotline questions (script for standardization). 14. Web-based form reporting Provide mechanisms for public input via email format for stormwater issues and the stormwater program. 1. Establish a web- based email complaint/ reporting tool to be housed on the regional website. 1. Permit Year 1 1. Tool established – Yes or No, Status. 2. Use the tool to log and respond to questions regarding the public involvement program. 2. Continuous, following the establishment of the tool in Permit Year 1. Permit Years 2-5 2. Number of questions asked via the tool; Number of responses provided by staff categorized. DRAFT NCS000478 SWMP Town of Laurel Park January 20, 2021 Page 25 Table 14: Public Involvement and Participation BMPs 3. Maintain a web- based email complaint/reporting tool on the regional website. 3. Continuous, following the establishment of Permit Year 1. Permit Years 1-5 3. Number of updates completed to the web tool and reason for change. 15. Social Media Outreach – Event Promotion Create and use a social media page to promote stormwater events, projects, and programs. The outreach tool will provide exposure to a large audience. 1. Establish social presence on Facebook to promote public involvement and participation related to stormwater programs, events, and projects. 1. Permit Years 1 1. Facebook page created – Yes or No, status. 2. Use social media presence to promote stormwater events, projects, and programs to engage in public involvement. 2. Continuous, after Facebook page is established in Permit Year 1. Permit Years 1-5 2. Number and type of events, projects and programs promoted. 16. Water Resources Committee Provide mechanisms for public input and participation via meetings on stormwater issues and the stormwater program. Provide virtual alternative if meeting in person is not feasible or safe. 1. Hold quarterly water resource meetings, open to the public, for participation in discussion related to water quality issues. 1. Quarterly meetings Permit Years 1-5 1. Number of attendees at each meeting, topics discussed. Permit Ref. 3.3.2: Volunteer Opportunities Measures to provide volunteer opportunities designed to promote ongoing citizen participation. BMP No. A B C D Description of BMP Measurable Goal(s) Schedule for Implementation Annual Reporting Metric DRAFT NCS000478 SWMP Town of Laurel Park January 20, 2021 Page 26 Table 14: Public Involvement and Participation BMPs 17. Stream Cleanup Provide volunteer opportunities for ongoing citizen participation through stream cleanup activities. Social distancing and proper COVID protocols will be observed during stream clean ups if necessary. 1. Hold stream cleanup efforts by engaging groups to conduct stream cleanup activities in appropriate areas. The events will be promoted by the Town and toward civic groups. 1. Annually Permit Years 1-5 1. Number of events/participants; Number of trash bags filled. 2. Provide all materials for stream cleanup activities (i.e. gloves, trash bags, and trash pickers) hosted by Town. 2. Annually Permit Years 1-5 2. Number of materials distributed. 3. The Town will market the event to the public to obtain volunteers for stream cleanup efforts to assist in public awareness and involvement with the event. 3. Annually Permit Years 1-5 3. Number of attendees; Number of social media tags and shares; Number of materials distributed/mailed DRAFT NCS000478 SWMP Town of Laurel Park January 20, 2021 Page 27 PART 7: ILLICIT DISCHARGE DETECTION AND ELIMINATION PROGRAM The Town of Laurel Park will develop, manage, implement, document, report and enforce an Illicit Discharge Detection and Elimination Program which shall, at a minimum, include the following illicit discharge detection and elimination BMPs. Table 15: Illicit Discharge Detection and Elimination BMPs Permit Ref. 3.4.1: MS4 Map Measures to develop, update and maintain a municipal storm sewer system map including stormwater conveyances, flow direction, major outfalls and waters of the United States receiving stormwater discharges. BMP No. A B C D Description of BMP Measurable Goal(s) Schedule for Implementation Annual Reporting Metric 18. MS4 Map Develop, update and maintain a municipal storm sewer system map including stormwater conveyances, flow direction, major outfalls and waters of the United States receiving stormwater discharges. 1. Verify accuracy of existing GIS map/data by comparing current data to field located major outfalls. 1. Permit Year 1 1. Number of corrections needed. 2. Update existing map to include open channels and storm drain information and flow direction. This data will be collected with a mixture of preexisting GIS data (following its validation), as well as, field work based off of the Town and Planning recommendation and known information. 2. Semi-annually Permit Years 3-5 2. Number of updates; approximately 33.3% of MS4 mapping completed each year (miles of pipe, type of pipe, number of SCMs, number of outfalls, flow direction located, number of conveyances mapped, were receiving bodies located/marked) Yes or No. 3. Add new infrastructure to map as new construction occurs. 3. Annually Permit Years 1-5 3. Number of new miles of pipe, type of pipe, number of SCMs, number of outfalls, flow direction located, number of conveyances mapped, were receiving bodies located/marked. Permit Ref. 3.4.2: Regulatory Mechanism Measures to provide an IDDE ordinance or other regulatory mechanism that provides legal authority to prohibit, detect, and eliminate illicit connections and discharges, illegal dumping and spills into the MS4, including enforcement procedures and actions. DRAFT NCS000478 SWMP Town of Laurel Park January 20, 2021 Page 28 Table 15: Illicit Discharge Detection and Elimination BMPs BMP No. A B C D Description of BMP Measurable Goal(s) Schedule for Implementation Annual Reporting Metric 19. Ordinance Enforcement Municipality will enforce the IDDE ordinance that provides legal authority to prohibit, detect, and eliminate illicit connections and discharges, illegal dumping and spills into the MS4 - including enforcement procedures and actions. The Town’s IDDE Ordinance is found in Section 53.11 of the Town’s Code of Ordinances. 1. Train staff (field and office) in illicit discharge detection and elimination procedures and enforcement actions. 1. Permit Year 1 1. Number of staff trained; record of staff’s name, date, position and responsibilities. 1. Enforcement of the IDDE ordinance to prohibit, detect, and eliminate illicit connections and discharges, illegal dumping and spills in to the MS4. 1. Continuous, following the adopted of the IDDE Ordinance. Permit Years 1-5 1. Number of incidences reported; Number of incidences resolved, Number still in progress of abatement at time of annual report. Permit Ref. 3.4.3: IDDE Plan Measures to maintain and implement a written IDDE Plan to detect and address illicit discharges, illegal dumping and any non-stormwater discharges identified as significant contributors of pollutants to the MS4. The plan shall provide standard procedures and documentation to: a) Locate priority areas likely to have illicit discharges, b) Conduct routine dry weather outfall inspections, c) Identify illicit discharges and trace sources, d) Eliminate the source(s) of an illicit discharge, and e) Evaluate and assess the IDDE Program. BMP No. A B C D Description of BMP Measurable Goal(s) Schedule for Implementation Annual Reporting Metric 20. IDDE Plan DRAFT NCS000478 SWMP Town of Laurel Park January 20, 2021 Page 29 Table 15: Illicit Discharge Detection and Elimination BMPs Establish a written IDDE Plan to detect and address illicit discharges, illegal dumping and any non-stormwater discharges identified as significant contributors of pollutants to the MS4. 1. Develop written IDDE Plan to define the process of mapping the MS4, identifying, tracking and processing illicit discharge, illegal dumping and significant contributors of pollutants to the MS4. 1. Permit Year 1 1. Yes or No 2. Train staff on the processes defined in the IDDE Plan (reference 21.B.1.) 2. Permit Year 1 2. Number of employees trained, date of training and position of employee. 3. Adopt the IDDE Plan 3. Permit Year 1 3. Yes or No/status summary; Date procedures adopted. 4. Implement/Enforce the adopted IDDE Plan. 4. Continuous Permit Years 2-5 4. Number of IDDE complaints resolved. 5. Maintain and assess the IDDE Plan based on reporting metrics from previous year’s findings. 5. Permit Year 5 5. Yes or No; date plan reviewed and findings; Number of changes needed. 21. Location of Priority Areas Establish and maintain procedures to locate priority areas likely to have illicit discharges. 1. Use MS4 map to locate outfalls in conjunction with high pollution risk areas (based on tax office data outlining land classification). To establish high priority areas. 1. As BMP 20 is being completed, priority areas will be established. Continuous, Permit Years 1-5 1. Number and location of each priority area determined. DRAFT NCS000478 SWMP Town of Laurel Park January 20, 2021 Page 30 Table 15: Illicit Discharge Detection and Elimination BMPs 22. Dry Weather Outfall Inspections Establish procedure to conduct routine dry weather outfall inspections 1. Create a schedule and record data in GIS for dry weather outfall inspections such as photos and location. 1. Quarterly, Permit Years 1-5 1. Date inspections occurred, location of inspected outfall, and photos of outfall. 23. Illicit Discharges and Trace Sources Establish procedures to track and document investigations. 1. Establish procedures to identify illicit discharges and trace sources. 1. Permit Year 1 1. Was the tracking document established Yes or No; Status. 2. Maintain tracking documentation that follows the procedures listed in Permit reference 3.4.3 BMP 23.B.1. 2. Continuous, following establishment in Year 1. Permit Years 1-5 2. The date(s) the illicit discharges were observed, the results of the investigation, follow-up documentation and the date the investigation was closed. 24. Maintain and Implement IDDE Plan Maintain and implement the IDDE Plan to detect and address illicit discharges, illegal dumping and any non-stormwater discharges identified as significant contributors of pollutants to the MS4. 1. Assess the local priority areas likely to have illicit discharges. 1. Continuous, after plan is established in Permit Year 1. Permit Years 1-5 1. Provide status summary; number of priority areas (location and/or use) determined. 2. Conduct routine dry weather outfall inspections – with the goal of inspecting all outfalls over the 5 year permit period. 2. Continuous, after plan is established in Permit Year 1. Permit Years 1-5 2. Number of outfalls inspected. 3. Identify illicit discharges and trace sources. 3. Continuous, after plan is established in Permit Year 1. Permit Years 1-5 3. Number of illicit discharges and non- illicit discharges identified. DRAFT NCS000478 SWMP Town of Laurel Park January 20, 2021 Page 31 Table 15: Illicit Discharge Detection and Elimination BMPs 4. Eliminate the sources of illicit discharge. 4. Continuous, after plan is established in Permit Year 1. Permit Years 1-5 4. Number of corrective actions completed. 5. Evaluate and assess the IDDE program – Identify where improvement can be made based on statistical data collected. 5. Annually Permit Years 1-5 5. Number of recommended improvement to achieve best management practices. Changes must be approved by DEQ from the previously approved IDDE Plan. Permit Ref. 3.4.4: IDDE Tracking Measures for tracking and documenting the date(s) an illicit discharge, illicit connection or illegal dumping was observed, the results of the investigation, any follow-up of the investigation, the date the investigation was closed, the issuance of enforcement actions, and the ability to identify chronic violators. BMP No. A B C D Description of BMP Measurable Goal(s) Schedule for Implementation Annual Reporting Metric 25. IDDE Tracking Staff will create a mechanism for tracking and documenting the date(s) an illicit discharge, illicit connection or illegal dumping was observed, the results of the investigation, any follow-up of the investigation, the date the investigation was closed, the issuance of enforcement actions, and the ability to identify chronic violators will be recorded. 1. Establish database application for tracking illicit discharge connections and illegal dumping, outlining who made the complaint, location of complaint, note prior offenses, status and action taken. 1. Permit Year 1 1. Yes or No, status summary; Date application created. 2. Track illicit discharge/connection and illegal dumping with the tool. Differentiate staff discovery from citizen reporting to allow for review of outreach program. 2. Continuous, following establishment in Permit Year 1. Permit Years 1-5 2. Number of issues reported by staff; Number of issues reported by citizens; Summary of findings. DRAFT NCS000478 SWMP Town of Laurel Park January 20, 2021 Page 32 Table 15: Illicit Discharge Detection and Elimination BMPs 3. Upon investigation correct Illicit Discharge/connection and Illegal Dumping. 3. Continuous, following establishment in Permit Year 1. Permit Years 1-5 3. Number of corrective actions taken, documentation of violations. 4. Establish and maintain a list of chronic violators, as applicable 4. Continuous, following establishment in Permit Year 1. Permit Years 1-5 4. Number of chronic violators identified. 5. Evaluate and assess the IDDE tracking application and program – Identify where improvement can be made based on statistical data collected, problems encountered and needs. 5. Continuous, following establishment in Year 1. Permit Years 2-5 5. Number of recommended improvement to achieve best management practices. Permit Ref. 3.4.5: Staff IDDE Training Measures to provide training for municipal staff and contractors who, as part of their normal job responsibilities, may come into contact with or otherwise observe an illicit discharge, illicit connection or illegal dumping. Training shall include identifying and reporting illicit discharges, illicit connections and illegal dumping. Each staff training event shall be documented, including the agenda/materials, date, and number of staff participating. BMP No. A B C D Description of BMP Measurable Goal(s) Schedule for Implementation Annual Reporting Metric 26. Staff Training Train municipal staff and contractors to identify and report illicit discharges, illicit connections, illegal dumping and spills. 1. Identify staff member or contractors that are likely to observe an illicit discharge, illicit connection and illegal dumping. 1. Annually Permit Years 1-5 1. Number of employees (contractors included). DRAFT NCS000478 SWMP Town of Laurel Park January 20, 2021 Page 33 Table 15: Illicit Discharge Detection and Elimination BMPs 2. Hold IDDE training events to educate staff and contractors in identifying and reporting illicit discharges, illicit connections, illegal dumping and spills. 2. Annually Permit Years 1-5 2. Number of events/personnel trained; provide specific agenda/materials, date and staff. 27. IDDE Educator Establish appropriate staff contacts to field inquiries regarding IDDE education, outreach and complaints. 1. Identify specific staff members/positions who will serve as IDDE education and hotline contacts. 1. Permit Year 1 1. Document specific staff positions. 2. Train IDDE education and hotline contacts in IDDE awareness, complaint call protocols, and appropriate contacts for referral. 2. Annually, beginning Permit Year 1 Permit Years 1-5 2. Document and report number of staff (position) trained, training dates, and topic covered. 3. Publicize through social media on the Town webpage contact information about IDDE reporting. 3. Continuous, from date of first annual training (see BMP 28.B.2) in Permit Year 1 3. Document and report a summary of the number of inquiries received, the general type of inquiry (educational outreach or complaint), and the contact mechanism (phone, email, webpage, walk-in). Permit Ref. 3.4.6: IDDE Reporting Measures for the public and staff to report illicit discharges, illegal dumping and spills. The mechanism shall be publicized to facilitate reporting and shall be managed to provide rapid response by appropriately trained personnel. BMP No. A B C D Description of BMP Measurable Goal(s) Schedule for Implementation Annual Reporting Metric 28. IDDE Reporting Hotline DRAFT NCS000478 SWMP Town of Laurel Park January 20, 2021 Page 34 Table 15: Illicit Discharge Detection and Elimination BMPs Provide a hotline for the public and staff to report illicit discharges, illegal dumping and spills. 1. Create a hotline for reporting IDDE concerns. Designate which staff are in charge of resolving the issue reported via the hotline. Develop a set of standard script for consistent record keeping. 1. Permit Year 1 1. Yes or No, status summary; date application created; list of staff charged with resolving the reported issues. 2. Train hotline staff to differentiate between illicit discharge complaints and stormwater complaints. The staff will also be trained to keep adequate records of the calls for metrics. 2. Continuous, after hotline is established. Permit Years 1-5 2. Were staff trained – Yes or No, status; Names of trained staff in list format. 3. Maintain a hotline as a mechanism for reporting by updating the standard script with problems recognized by hotline employees. 3. Semi-annually Permit Years 1-5 3. Number of phone calls received. 4. Publicize Hotline by including the number in all educational materials distributed. Share the hotlines number on the Town website and social media accounts. 4. Continuous, following the establishment of the hotline. Permit Years 1-5 4. Amount of materials distributed; Number of shares like, comments, reviews and responses on relevant social media. 29. IDDE Reporting Web-based Reporting Form Staff will establish and maintain a web-based google form where complaints can be entered and sent to the appropriate reporting individual. Publicize reporting tool in education outreach materials. 1. Create a form for web based report. 1. Permit Year 2 1. Yes or No, status summary; Date form is created. 2. Establish links to reporting form tool on the Town website and social media (included, but not limited to, Facebook). 2. Permit Year 2 2. Yes or No, status summary; Date links are created. DRAFT NCS000478 SWMP Town of Laurel Park January 20, 2021 Page 35 Table 15: Illicit Discharge Detection and Elimination BMPs 3. Maintain the web based reporting tool. 3. Annually, following the creation of BMP 30.B.1. & 2. Permit Years 2-5 3. Number of reports made; method of publicizing reporting option. 3. Publicize web-based reporting tool by including the address/location in all educational materials distributed. 3. Continuous following establishment of the web tool. Permit Years 1-5 3. Amount of materials distributed. 30. IDDE Reporting Efficiency Staff will provide a rapid response to all complaints received. Staff will record the response dates and summary of results to improve IDDE program and application. 1. Establish workorder application to track time of complaint, site visit, type of complaint and all enforcement/resolution measures. 1. Permit Year 1 1. Yes or No, status summary; Date application created. 2. Evaluate response time. Work to minimize response time to reported issues and record what is causing those issues to be fixed in later iterations of the plan. 2. Annually, following establishment of workorder application. Permit Years 1-5 2. High/Low times elapsed, and overall average time between the report and staff investigation; goal is to improve time to achieve best management practices. DRAFT NCS000478 SWMP Town of Laurel Park January 20, 2021 Page 36 PART 8: CONSTRUCTION SITE RUNOFF CONTROL PROGRAM In accordance with 15A NCAC 02H .0153, the Town of Laurel Park relies upon the North Carolina Sedimentation Pollution Control Act (SPCA) of 1973 and the NCG010000 permit for construction activities as qualifying alternative programs to meet the NPDES MS4 Permit requirements for all construction site runoff control measures to reduce pollutants in stormwater runoff from construction activities that result in land disturbance of greater than or equal to one acre and any construction activity that is part of a larger common plan of development that would disturb one acre or more. Henderson County implements the program; however, Laurel Park has access to all records and will monitor quarterly. Table 16: Qualifying Alternative Program Components for Construction Site Runoff Control Program Permit Reference State or Local Program Name Legal Authority Implementing Entity Meets Whole or Part of Requirement 3.5.1 - 3.5.4 State Implemented SPCA Program 15A NCAC Chapter 04 Henderson County Whole 2 * The local delegated SPCA Program ordinance(s)/regulatory mechanism(s) can be found at: The Town of Laurel Park also implements the following BMPs to meet NPDES MS4 Permit requirements. Table 17: Construction Site Runoff Control BMPs Permit Ref. 3.5.6: Public Input Measures to provide and promote a means for the public to notify the appropriate authorities of observed erosion and sedimentation problems. BMP No. A B C D Description of BMP Measurable Goal(s) Schedule for Implementation Annual Reporting Metric 31. Municipal Staff Training Train municipal staff who receive calls from the public on the protocols for referral and tracking of construction site runoff control complaints. 1. Establish a sheet/list of trained municipal staff and citizens who have reported construction run-off issues. 1. Permit Year 1 1. Number and names of staff trained; number of responses generated by staff. 2. Train municipal staff on proper handling of construction site runoff control complaints. 2. Annually, following establishment of BMP 31.B.1. Permit Years 1-5 2. Document and report number of staff trained, training date(s) and topics covered. DRAFT NCS000478 SWMP Town of Laurel Park January 20, 2021 Page 37 Table 17: Construction Site Runoff Control BMPs 32. Means of Public Input Develop surveys and programs to give citizens methods of responding to how construction runoff is being managed. Ask question regarding: how they view construction runoff in the Town, what they think should be changed to improve upon said problems, and where they believe there should be better focus. 1. Develop a survey to obtain feedback about public perspective about construction runoff in the Town. 1. Permit Year 1 1. Was the survey developed: Yes or No, Status. 2. Administer the survey to be distributed through Town utility bills and left in municipal buildings. 2. Annually, following the development of the survey. Years 2-5 2. Number of surveys administered; number of valid surveys received. 3. Develop a web- based reporting form that allows citizens and the development community (separately distinguished) to write concerns and report construction runoff issues. The tool will be accessible on the Town webpage and social media. 3. Permit Year 1 3. Web-based tool developed; Yes or No, Status. 4. Administer the web- based reporting form in BMP 32.B.3. 4. Continuous, following the development of the web-based tool in Permit Year 1. Permit Years 2-5 4. Number of reports from Citizens; Number of reports from development community. 5. Publicize the ability to report concerns about construction runoff issues via forms (BMP 32.B.3) on the Town website and social media. 5. Continuous, following development in Permit Year 1. Permit Years 2-5 5. Number of clicks on the town website; number of likes and shares on the Town social media platforms. Permit Ref. 3.5.5: Waste Management Measures to require construction site operators to control waste such as discarded building materials, concrete truck washout, chemicals, litter, and sanitary waste at the construction site that may cause adverse impact to water quality. BMP No. A B C D Description of BMP Measurable Goal(s) Schedule for Implementation Annual Reporting Metric DRAFT NCS000478 SWMP Town of Laurel Park January 20, 2021 Page 38 Table 17: Construction Site Runoff Control BMPs 33. Waste Management Require construction site operators to control waste at the construction site that may cause adverse impact to water quality. 1. Develop an ordinance that addresses construction site waste. 1. Permit Year 1 1. Ordinance developed: Yes or No, Status. 2. Adopt the ordinance established in BMP 33.B.1. 2. Permit Year 1, following development of ordinance 2. Ordinance adopted: Yes or No, Status. 3. Enforce the adopted ordinance using a GIS application (Permit Reference 3.4.4, BMP 26.B.1.) to track and document construction site waste concerns and corrective action. 3. Continuously, following adoption of the ordinance. Permit Years 1-5 3. Number of permits issued with erosion and sedimentation control plans; Number of corrective actions taken/violations issued to active construction sites identifying waste management violations. DRAFT NCS000478 SWMP Town of Laurel Park January 20, 2021 Page 39 PART 9: POST-CONSTRUCTION SITE RUNOFF CONTROL PROGRAM This SWMP identifies the minimum elements to develop, implement and enforce a program to address stormwater runoff from new development and redevelopment projects that disturb greater than or equal to one acre, including projects less than one acre that are part of a larger common plan of development or sale, that are located within the Town of Laurel Park and discharge into the MS4. These elements are designed to minimize water quality impacts utilizing a combination of structural Stormwater Control Measures (SCMs) and/or non-structural BMPs appropriate for the community and ensure adequate long- term operation and maintenance of SCMs. All Post-Construction management is done through an agreement with Henderson County. In accordance with 15A NCAC 02H .0153 and .1017, the Town of Laurel Park implements the following State post-construction program requirements, which satisfy the NPDES Phase II MS4 post-construction site runoff control requirements as Qualifying Alternative Programs (QAPs) in the MS4 area(s) where they are implemented. Currently there are no post construction sites in Laurel Park; however, the Town expects its first in the next five years. Laurel Park with collaborate with Henderson County to review records and ensure the program is implemented correctly. Table 18: Qualifying Alternative Program(s) for Post-Construction Site Runoff Control Program State QAP Name State Requirements Local Ordinance / Regulatory Mechanism Reference Water Supply Watershed (WS-IV) 15A NCAC 2B .0620 - .0624 WS-IV Watershed Ordinance 2 DRAFT NCS000478 SWMP Town of Laurel Park January 20, 2021 Page 40 Table 19: Summary of Existing Post-Construction Program Elements Permit Requirements for Plan Review and Approval Municipal Ordinance/Code Reference(s) and/or Document Title(s) Date Adopted 3.6.2(a) Authority Stormwater Ordinance Section 101 01/15/2008 3.6.3(a) & 15A NCAC 02H.0153(c) Federal, State & Local Projects Stormwater Ordinance Section 300 01/15/2008 3.6.3(b) Plan Review Stormwater Ordinance Section 300 01/15/2008 3.6.3(c) O&M Agreement Stormwater Ordinance Section 501 01/15/2008 3.6.3(d) O&M Plan Stormwater Ordinance Section 501 01/15/2008 3.6.3(e) Deed Restrictions/Covenants Stormwater Ordinance Section 107, 401, and 402 01/15/2008 3.6.3(f) Access Easements Stormwater Ordinance Section 404 01/15/2008 Permit Requirements for Inspections and Enforcement Municipal Ordinance/Code Reference(s) and/or Document Title(s) Date Adopted 3.6.2(b) Documentation Stormwater Ordinance Section 403 01/15/2008 3.6.2(c) Right of Entry Stormwater Ordinance Section 501 01/15/2008 3.6.4(a) Pre-CO Inspections Stormwater Ordinance Section 302 01/15/2008 3.6.4(b) Compliance with Plans Stormwater Ordinance Section 302 01/15/2008 3.6.4(c) Annual SCM Inspections Stormwater Ordinance Section 403 01/15/2008 3.6.4(d) Low Density Inspections Stormwater Ordinance Section 404 01/15/2008 3.6.4(e) Qualified Professional Stormwater Ordinance Section 500 01/15/2008 Permit Requirements for Fecal Coliform Reduction Municipal Ordinance/Code Reference(s) and/or Document Title(s) Date Adopted 3.6.6(a) Pet Waste BMP 44 N/A 3.6.6(b) On-Site Domestic Wastewater Treatment BMP 44 N/A The annual reporting metrics for the post construction program are provided in Table 20: Post Construction Site Runoff Control BMPs below. Table 20: Post Construction Site Runoff Control BMPs Permit Ref. 4.1.3: Minimum Post-Construction Reporting Requirements Measures to document activities over the course of the fiscal year (July 1 – June 30) including appropriate information to accurately describe progress, status, and results. BMP No. A B C D Description of BMP Measurable Goal(s) Schedule for Implementation Annual Reporting Metric 34. Standard Reporting Implement standardized tracking, documentation, inspections and reporting mechanisms to compile appropriate data for the annual 1. Track number of low density and high density plan reviews performed. 1. Continuous Permit Years 1-5 1. Number of plan reviews performed for low density and high density. DRAFT NCS000478 SWMP Town of Laurel Park January 20, 2021 Page 41 Table 20: Post Construction Site Runoff Control BMPs self-assessment process. Data shall be provided for each Post- Construction/ Qualifying Alternative Program being implemented as listed in Tables 18 and 19. Partnership with Henderson County to review post construction documents quarterly. 2. Track number of low density and high density plans approved. 2. Continuous Permit Years 1-5 2. Number of plan approvals issued for low density and high density. 3. Maintain a current inventory of low density projects and constructed SCMs including SCM type or low density acreage, location and last inspection date. 3. Continuous Permit Years 1-5 3. Summary of number and type of SCMs added to the inventory; and number and acreage of low density projects constructed; Total number of SCMs at time of review. 4. Track number of SCM inspections performed. 4. Continuous Permit Years 1-5 4. Number of SCM inspections performed. 5. Track number of low density inspections performed - with the goal of inspecting all low density projects over the 5 year permit period. 5. Continuous Permit Years 1-5 5. Number of low density inspections performed. 6. Track number and type of enforcement actions taken. 6. Continuous Permit Years 1-5 6. Summary of number and type of enforcement actions taken. Permit Ref. 2.3 and 3.6: Qualifying Alternative Program(s) Measures to develop, implement and enforce additional BMPs in order to comply with the QAP state program requirements. BMP No. A B C D Description of BMP Measurable Goal(s) Schedule for Implementation Annual Reporting Metric 35. Qualifying Alternative Program The QAP requirements are applicable to a portion of the Town of Laurel Park; however the Phase II Post- construction Stormwater Ordinance is being administer to fulfill both requirements. DRAFT NCS000478 SWMP Town of Laurel Park January 20, 2021 Page 42 Table 20: Post Construction Site Runoff Control BMPs Permit Ref. 3.6.2: Legal Authority Measures to maintain adequate legal authorities through ordinance or other regulatory mechanism to: (a) review designs and proposals for new development and redevelopment to determine whether adequate stormwater control measures will be installed, implemented, and maintained, (b) request information such as stormwater plans, inspection reports, monitoring results, and other information deemed necessary to evaluate compliance with the Post-Construction Stormwater Management Program, and (c) enter private property for the purpose of inspecting at reasonable times any facilities, equipment, practices, or operations related to stormwater discharges to determine whether there is compliance with the Post-Construction Stormwater Management Program. BMP No. A B C D Description of BMP Measurable Goal(s) Schedule for Implementation Annual Reporting Metric 36. Phase II Post-construction Stormwater Ordinance The permit will enforce the enacted ordinance in accordance with state law and guidance. 1. Enforcement of the Phase II Post- construction Stormwater Ordinance to ensure compliance. 1. Continuous Permit Years 1-5 1. Number of notices of violations issued; Number of Civil Citations issued; Number still in progress of abatement at time of annual report. DRAFT NCS000478 SWMP Town of Laurel Park January 20, 2021 Page 43 Table 20: Post Construction Site Runoff Control BMPs Permit Ref. 3.6.3: Plan Review and Approval Measures to maintain plan review and approval authority, standards and procedures to: (a) Require Federal, State, and local government projects to comply with Post-Construction Program requirements throughout the entire MS4 permitted area, unless the entity is subject to its own NPDES MS4 permit or a qualifying alternative program, (b) Conduct site plan reviews of all new development and redeveloped sites that disturb greater than or equal to one acre, and sites that disturb less than one acre that are part of a larger common plan of development or sale for compliance with 15A NCAC 02H .1017 and the qualifying alternative programs that apply within your jurisdiction, (c) Ensure that each project has an Operation and Maintenance Agreement that complies with 15A NCAC 02H .1050(12), (d) Ensure that each project has an Operation and Maintenance Plan that complies with 15A NCAC 02H .1050(13), (e) Ensure that each project has recorded deed restrictions and protective covenants, that require the project to be maintained consistent with approved plans, and (f) Ensure that each SCM and associated maintenance accesses be protected in a permanent recorded easement per 15A NCAC 02H 1050 (9) and (10). BMP No. A B C D Description of BMP Measurable Goal(s) Schedule for Implementation Annual Reporting Metric 37. Plan Review and Approval Review plans for all new development and redevelopment sites that will disturb greater than or equal to one acre (including projects less than one acre that are part of a larger common plan of development or sale). 1. Review plans for all new development and redevelopment sites that will disturb greater than or equal to one acre. This is to including projects less than one acre that are part of a larger common plan of development or sale. This requirement also applies to Federal, State and Local Government projects. 1. Continuous, following the adopted of the Post- construction stormwater ordinance, referenced in BMP 36.B.1 Permit Years 1-5 1. Number of projects reviewed; Number of projects approved. (To be documented by listing type - Non- governmental, Federal, State or Local Government) 2. Review checklist annually to determine if items need to be added or modified. 2. Annually, following establishment of the checklist referenced in BMP 37.B.1. Permit Years 1-5 2. Number of updates made and summary of reason needed. DRAFT NCS000478 SWMP Town of Laurel Park January 20, 2021 Page 44 Table 20: Post Construction Site Runoff Control BMPs 38. Operation and Maintenance Agreement and Plan The Operation and Maintenance (O&M) agreement require owners of structural BMPs to perpetually maintain and operate BMPs according to the O&M plan submitted during the plan review process, and require submission of annual inspection reports written by a qualified professional. 1. Ensure that each project has an approved O & M Agreement prior to CO. To be included in the project checklist. 1. Continuous Permit Years 1-5 1. Number of approved O & M Agreements. 2. Ensure that each project has an O & M Plan to require annual inspections to be completed by a qualified professional. 2. Continuous, to be included in the project checklist and required prior to CO. Permit Years 1-5 2. Number of O & M inspections receive and approved. 39. Recordation The plan review process shall include verification that permanent legal mechanisms are in effect that ensure development activities will maintain the project consistent with approved plans. A recorded deed or protective covenants, along with an accesses easement is established through recordation. 1. Ensure each project has a recorded deed restrictions and protective covenants in effect to ensure development activities will maintain consistent with the approved plans (low and high density projects). 1. Continuously, to be included in the project checklist and required prior to CO. 1. Number of deed restrictions and protective covenants recorded. Document high density versus low density projects. 2. Ensure that each SCM and associated maintenance access are recorded in a permanent easement to allow access for inspection and maintenance of the SCM. 2. Continuously, to be included in the project checklist and required prior to CO. 2. Number of access easements recorded. Permit Ref. 3.6.4: Inspections and Enforcement Measures to maintain inspection and enforcement authority, standards and procedures to: (a) Conduct post - construction inspections prior to issuing a Certificate of Occupancy or a Temporary Certificate of Occupancy. Alternatively, the project owner may provide a surety bond to guarantee compliance with the approved plan(s), (b) Ensure that the project has been constructed in accordance with the approved plan(s), (c) Ensure annual inspection of each permitted SCM to ensure compliance with the approved Operation and Maintenance Agreement, (d) Ensure inspection of low density projects at least once during the permit term, and (e) Require that inspections be conducted by a qualified professional. A B C D DRAFT NCS000478 SWMP Town of Laurel Park January 20, 2021 Page 45 Table 20: Post Construction Site Runoff Control BMPs BMP No. Description of BMP Measurable Goal(s) Schedule for Implementation Annual Reporting Metric 40. Inspection and Enforcement After project completion, but prior to issuance of a certificate of occupancy an inspection will be completed by a qualified professional to ensure the project has been constructed according to plan. Following approval annual inspections by a qualified professional will be completed. Low density projects will be inspected once in a permit term. 1. Prior to issuance of a CO a qualified professional shall perform an inspection on all project SCMs to ensure compliance unless corrections are needed. If corrections are required, then follow up inspections will be required until the SCM and project sire is complaint prior to the issuance of CO. 1. Continuous Permit Years 1-5 1. Number of Pre-CO inspections completed; Number of duplicate inspections required. 2. Staff will perform inspections of all SCMs (both government and non-government). 2. Semi-Annual Permit Years 1-5 2. Number of inspections completed. Findings reported in chart form. 3. Owner shall have a certified professional engineer perform SCM inspection/s in accordance with the O & M Agreement and DEQ SCM manuals. 3. Annually Permit Years 1-5 3. Number of inspections completed and documentation received. Number of SCM/s not compliant. Document required corrective action. 4. 20% or more of the inventoried low density sites will be inspected each year to ensure impervious has not been added producing a high density situation creating the need for an SCM. 4. Continuously Permit Years 1-5 4. Number of low density projects; Number of inspection completed and findings. Permit Ref. 3.6.5: Documentation Measures to maintain adequate documentation and standardized inspection and tracking mechanisms to: (a) Maintain an inventory of post-construction SCMs and low density projects, (b) Document, track and maintain records of inspections and enforcement actions. Tracking shall include the ability to identify chronic violators, and (c) Make available to developers all relevant ordinances, post-construction requirements, design standards, checklists, and/or other materials. A B C D DRAFT NCS000478 SWMP Town of Laurel Park January 20, 2021 Page 46 Table 20: Post Construction Site Runoff Control BMPs BMP No. Description of BMP Measurable Goal(s) Schedule for Implementation Annual Reporting Metric 41. Documentation – Low Density Ensure tracking and records are maintained on low density projects to ensure that upon inspection impervious overages can be determined and corrective actions taken. Ensure informational materials are available to guarantee accessibility outside of office hours. Through tracking and inspections chronic violators will be identified. 1. Establish a low density project list to include existing sites. Upon the issuing a zoning permit record the project demographics on the low density list for future reference. 1. Once during the permit cycle. Permit Years 1-5 1. In house: List of low-density permitted projects: Status to include location, impervious calculations, enforcement action, chronic violators, date of last inspection and findings. Apply corrective action with impervious overages. A summary report will be given to DEQ. 2. Once established monitor the low density projects to ensure the projects have not expanded into a high density classification thus needing a SCM. 2. Annually Permit Years 1-5 2. Number of projects in violation and remedy established. 3. Provide educational material to the general public about low density development such as, but not limited to, during the issuance of zoning permits, distributed through mailings, social media, and at events. 3. Continuous Permit Years 1-5 3. Number of materials handed out. DRAFT NCS000478 SWMP Town of Laurel Park January 20, 2021 Page 47 Table 20: Post Construction Site Runoff Control BMPs 42. Documentation – High Density Ensure tracking and records are maintained on projects to ensure that upon granting of final CO and follow-up inspection impervious overages can be determined and corrective actions taken. Ensure informational materials are available to guarantee accessibility outside of office hours. Through tracking and inspections chronic violators will be identified. 1. Maintain an inventory of all developments and redevelopments (public and private) with SCMs. Update inventory as sites are reviewed, approved, and constructed. 1. Continuous Permit Years 1-5 1. Inventory of high density projects completed: Yes or No, status. 2. Prior to Certificate of Occupancy is granted deed restrictions and access easement plat shall specify impervious limitations and be recorded. 2. Once prior to CO. Permit Years 1-5 Depends on when project is nearing completion. 2. Number of recorded plats and deeds to include name of project, type of document, and impervious limits. 3. Provide educational material to developers about high density development. At a minimum, hyperlinks will be maintained on the Town’s web page directed to the Ordinance and to the BMP Design Manual. 3. Continuous, such as, but not limited to, during the issuance of zoning permits, distributed through mails, social media, and at events. Permit Years 1-5 3. Number of informational materials are handed out. 4. Establish links to all ordinances, manuals, policies, checklist, design standards, and/or other materials. 4. Annually Permit Years 1-5 4. Items placed on the webpage: Yes or No, Status. DRAFT NCS000478 SWMP Town of Laurel Park January 20, 2021 Page 48 Table 20: Post Construction Site Runoff Control BMPs Permit Ref. 3.6.6: Fecal Coliform Reduction Measures to control, to the maximum extent practicable, sources of fecal coliform per 15A NCAC 02H .1017(7). At a minimum, the program shall include: (a) A pet waste management component, which may be achieved by revising an existing litter ordinance, and (b) An on-site domestic wastewater treatment system component, if applicable, which may be coordinated with local county health department, to ensure proper operation and maintenance of such systems. BMP No. A B C D Description of BMP Measurable Goal(s) Schedule for Implementation Annual Reporting Metric 43. Fecal Coliform Reduction Fecal Coliform is a water quality stressors. Protective measures will be established through adoption of a pet waste and waste water treatment system ordinances. The control of pet waste and waste- water treatment system will mandated in the NPDES Phase II Stormwater Ordinance. 1. Establish a Pet Waste Ordinance to address environmental stressors. 1. Permit Year 1 1. Pet Waste Ordinance established: Yes or No, Status. 2. Establish a Waste- water treatment ordinance to address environmental stressors. 2. Permit Year 1 2. Waste water treatment system Ordinance was established: Yes or No, Status. DRAFT NCS000478 SWMP Town of Laurel Park January 20, 2021 Page 49 PART 10: POLLUTION PREVENTION AND GOOD HOUSEKEEPING PROGRAMS This SWMP provides a comprehensive pollution prevention and good housekeeping strategy for the Town of Laurel Park municipal facilities and operations. Pollution prevention and good housekeeping is accomplished through the implementation of seven required programs, which collectively address the ultimate goal of preventing or reducing pollutant runoff from municipal operations such as park and open space maintenance, fleet and building maintenance, new construction and land disturbances, and municipal storm sewer system maintenance. Pollution prevention and good housekeeping for municipal operations includes the following programs: 1. Municipal Facilities Operation and Maintenance Program 2. Spill Response Program 3. MS4 Operation and Maintenance Program 4. Municipal SCM Operation and Maintenance Program 5. Pesticide, Herbicide and Fertilizer Management Program 6. Vehicle and Equipment Cleaning Program 7. Pavement Management Program The Town of Laurel Park will manage, implement and report the pollution prevention and good housekeeping BMPs as specified in Table 21 below for each required program. Table 21: Pollution Prevention and Good Housekeeping BMPs Permit Ref. 3.7.1: Municipal Facilities Operation and Maintenance Program Measures to manage facilities that are owned and operated by the permittee and have the potential for generating polluted stormwater runoff. The permittee shall maintain a current inventory of municipal facilities; perform facility inspections and routine maintenance; establish specific frequencies, schedules, and standard documentation; provide staff training on general stormwater awareness and implementing pollution prevention and good housekeeping practices. BMP No. A B C D Description of BMP Measurable Goal(s) Schedule for Implementation Annual Reporting Metric 44. Municipal Facilities Operation & Maintenance (O & M) Plan 1. Develop an O & M plan. The plan will define required procedures per facility to inspect, maintain and evaluate. 1. Permit Year 1 1. Was the O & M Plan developed, Yes or No, Status. DRAFT NCS000478 SWMP Town of Laurel Park January 20, 2021 Page 50 Table 21: Pollution Prevention and Good Housekeeping BMPs An O & M Plan must be developed, adopted and maintained to define the expectations of the municipal facilities which are subject to stormwater/MS4 regulations. The O & M plan will provide reference to the expected documents to correct permit municipal facilities. Each municipal facility in which this is applicable will adopt an O & M plan. The adoption of a plan entails signing a legally binding document that defines the party charged with ensuring that the facility is correctly maintained and documentation of the maintenance is adequate. The documents will also define the procedures in how the facility will be maintained. 2. Adopted the written O & M Plan as developed in Permit Reference 3.7.1, BMP 45.B.1. 2. Permit Year 1 2. Was the O & M Plan adopted, Yes or No, Status. 3. Administer the O & M Plan as referenced in BMP 44.B.1. 3. Continuous, following development and adoption of the O & M Plan location in BMP 45.B.1 and 2. Permit Years 2-5 3. Number of municipal facilities inspected; Note any plan changes that are needed. All amendments are to be approved by DEQ. 45. Municipal Facilities The municipal facilities operation and maintenance program will ensure the facilities are being managed/maintained in a way that does not negatively impact water quality. The facilities will be maintained in a scheduled and well defined manner by performing routine inspections. If a facility is subject to SPCC requirements, then specific inspection procedures will be completed per the SPCC requirements. 1. Verify the existing list of facilities is correct by using tax records and Town data. Field visits may be needed if data is not clear. 1. Permit Year 1 1. Is the facility list complete: Yes or No, Status. 2. Use tax data and facility visits to determine if the facility has a potential pollutant and/or spill risk. 2. Permit Year 1 2. Number of potential pollutant/spill risk facilities. 3. Perform facility inspections to insure MS4 municipality is performing good housekeeping measures. 3. Annually Permit Years 1-5 3. Number of facilities inspected and dates inspected; Number of SPCC permitted facilities inspected. DRAFT NCS000478 SWMP Town of Laurel Park January 20, 2021 Page 51 Table 21: Pollution Prevention and Good Housekeeping BMPs 4. Document and correct issues found during inspections. If a facility is subject to SPCC requirements, then ensure the correct documentation is in place for compliance with the regulation/ requirements. 4. Annually Permit Years 1-5 4. Number of issues identified/recorded; Number of corrective actions taken (SPCC permitted facilities and non- SPCC facilities). 5. Train municipal facility staff on proper stormwater awareness and good housekeeping methods. 5. Annually Permit Years 1-5 5. Document and report number of staff trained. Permit Ref. 3.7.2: Spill Response Program Measures for facilities and operations that store and/or use materials that have the potential to contaminate stormwater runoff if spilled. The permittee shall maintain written spill response procedures and train staff on spill response procedures. BMP No. A B C D Description of BMP Measurable Goal(s) Schedule for Implementation Annual Reporting Metric 46. Spill Response Spill response program for facilities and operations that store and/or use materials. The program will be designed in a way that tracks likely polluters, as well as, designate the procedures/materials required for spill response in those facilities. The spill response plan is an internal policy document; therefore would need to be put in place once completed. 1. Develop a written spill response procedures plan according to the Permit Citation in NPDES MS4 audit. 1. Permit Year 1 1. Were the procedures created: Yes or No, status summary. 2. Adopt the spill response procedures plan as defined by Permit Reference 3.7.2, BMP 46.B.1. 2. Permit Year 1 2. Plan adopted: Yes or No, status summary Date of adoption. 3. Maintain spill response procedures in response to problems that may arise from implementation of spill procedures. 3. Annually Permit Years 1-5 3. Number of updates to the plan and reason for update. DRAFT NCS000478 SWMP Town of Laurel Park January 20, 2021 Page 52 Table 21: Pollution Prevention and Good Housekeeping BMPs 4. Train staff of spill response procedures. 4. Annually Permit Years 1-5 4. Document and report number of staff trained; Number of facilities trained. 5. Respond in a timely manner to spills as they occur and manage the spill/s following established spill procedures. 5. Continuous, following the establishment of the plan in Permit Year 1. Permit Years 1-5 5. Number of issues identified – document when and where; Number of corrective actions taken, documenting type of spill. Permit Ref. 3.7.3: MS4 Operation and Maintenance Program Measures to minimize pollutants in the stormwater collection system. The permittee shall provide operation and maintenance staff training on stormwater awareness and pollution prevention, perform MS4 inspections, maintain the collection system including catch basins and conveyances; and establish specific frequencies, schedules, and standard documentation. BMP No. A B C D Description of BMP Measurable Goal(s) Schedule for Implementation Annual Reporting Metric 47. MS4 Operation & Maintenance (O & M) Plan An O & M Plan must be developed, adopted and maintained to follow the requirements of the MS4 NPDES Phase II Stormwater collection system permit. The O & M plan must also be submitted to the DEQ for approval. 1. Develop an O & M plan to define required procedures to schedule inspections, perform maintenance and evaluations of the stormwater collection system. 1. Permit Year 1 1. Was the O & M Plan developed: Yes or No, Status. 2. Submit the developed O & M plan to DEQ for approval. 2. Permit Year 1 2. Was the O & M plan approved by DEQ: Yes or No, Status. 3. Adopted the written O & M Plan as developed in Permit Reference 3.7.3, BMP 47.B.1. 3. Permit Year 1 3. Was the O & M Plan adopted, Yes or No, Status. DRAFT NCS000478 SWMP Town of Laurel Park January 20, 2021 Page 53 Table 21: Pollution Prevention and Good Housekeeping BMPs 4. Administer the O & M Plan as references in BMP 47.B.1 4. Continuously, following development and adoption of the O & M Plan location in BMP 47.B.1 and 2. Permit Years 2-5 4. Number of MS4 inspections completed; Number of corrections needed based on inspection findings; Note any plan changes that are needed. 48. MS4 Training Provide MS4 training to municipal and contracted staff to minimize pollutants in the stormwater collection system and prevent unnecessary damage and wear on the system. 1. Hold MS4 training events to educate staff on stormwater awareness and pollution prevention. 1. Annually Permit Years 1-5 1. Number of events/personnel trained; provide summary of topics covered during training. 49. MS4 Inspection MS4 inspections to ensure clogged lines, non-functioning SCMs, and drainage inadequacies are identified. 1. Inspect and maintain the MS4 infrastructure such as pipes, major outfalls, stormwater conveyances, and basins to ensure functionality. 1. Continuous Permit Years 1-5 1. Number of catch basins and conveyances inspected; Number of issues report. 50. MS4 Maintenance MS4 inspections to ensure clogged lines, non-functioning basins, and drainage inadequacies are repaired. If the municipality cannot reasonably maintain issues with MS4 infrastructure found that year, it can be contracted out to licensed engineers if the Town chooses to do so. 1. Catch basin and conveyance system maintenance activities are performed periodically or as needed. 1. Continuous, as problems are identified. Permit Years 1-5 1. Number of catch basins and conveyance systems cleaned. 2. Maintenance Records are to be maintained in Public Works’ automated work order system application Permit Reference 3.4.4, BMP 25. 2. Continuous Permit Years 1-5 2. Number of completed work order tickets and/or GIS map updates. DRAFT NCS000478 SWMP Town of Laurel Park January 20, 2021 Page 54 Table 21: Pollution Prevention and Good Housekeeping BMPs Permit Ref. 3.7.4: Municipal SCM Operation and Maintenance Program Measures to manage municipally-owned, operated, and/or maintained structural SCMs that are installed for compliance with the permittee’s post-construction program. The permittee shall maintain a current inventory of SCMs, perform SCM inspections and maintenance, and shall establish specific frequencies, schedules, and documentation. BMP No. A B C D Description of BMP Measurable Goal(s) Schedule for Implementation Annual Reporting Metric 51. Municipal SCMs Operation & Maintenance (O & M) Plan Measures to manage (inspect and/or clean) municipally-owned, operated, and/or maintained structural SCMs. This will entail following the schedule and procedures defined in the O & M Plan once developed and adopted. 1. Develop an O & M plan that will define required SCMs procedures to inspect, maintain and evaluate structures. 1. Permit Year 1 1. Was the O & M Plan developed, Yes or No, Status. 2. Adopted the written O & M Plan as developed in Permit Reference 3.7.4, BMP 51.B.1. 2. Permit Year 1 2. Was the O & M Plan adopted, Yes or No, Status. 3. Administer the O & M Plan as referenced in BMP 51.B.1. 3. Continuous, following development and adoption of the O & M Plan location in BMP 51.B.1 and BMP 51.B.2 Permit Years 2-5 3. Number of municipal SCMs inspected; Note any plan changes that are needed. All amendments are to be approved by DEQ. 52. Municipal SCMs The municipal SCM/s operation and maintenance program will ensure the structures are being managed/maintained in a way that does not negatively impact water quality. The SCMs will be maintained in a scheduled and well defined manner defined by the O & M. 1. Verify the existing list of municipal SCMs is correct by visiting the sites to determine type and condition. Use aerial photography in conjunction with Town records to determine SCM location/ ownership. 1. Permit Year 1 1. Is the SCM list complete: Yes or No, Status (Location and type to be documented). DRAFT NCS000478 SWMP Town of Laurel Park January 20, 2021 Page 55 Table 21: Pollution Prevention and Good Housekeeping BMPs 2. Maintain Inventory of municipally owned SCMs. Add all new SCMs as they are constructed. 2. Continuous Permit Years 1-5 2. Number of SCMs added, with type of each SCM, date, location documented. 3. Perform annual inspection and maintenance of municipally owned SCMs to ensure the operation and maintenance agreement is being followed. 3. Annually Permit Years 1-5 3. Number of SCMs 4. Document and correct issues found during inspections. 4. Annually Permit Years 1-5 4. Number of issues identified/recorded; Number of corrective actions taken. 5. Train municipal staff on SCM housekeeping. 5. Annually Permit Years 1-5 5. Document and report number of staff trained, training date(s) and topics covered. Permit Ref. 3.7.5: Pesticide, Herbicide and Fertilizer Management Program Measures to minimize water quality impacts from the use of landscape chemicals. The permittee shall provide routine pollution prevention and chemical use, storage and handling training, and shall ensure compliance with permits and applicator certifications. BMP No. A B C D Description of BMP Measurable Goal(s) Schedule for Implementation Annual Reporting Metric 53. Pesticide, Herbicide and Fertilizer Training to Staff Measures to minimize water quality impacts from the use of landscape chemicals. The only staff who will be allowed to utilize pesticides, herbicides, or fertilizers will be certified individuals who use methods to minimize the amounts used. 1. Provide training to staff on the use, storage and handling to get officially certified. The training will/should include methods of using minimal chemicals to reduce harmful effects, especially around SCM maintenance. 1. Annually Permit Years 1-5 1. Number of events/personnel certified. DRAFT NCS000478 SWMP Town of Laurel Park January 20, 2021 Page 56 Table 21: Pollution Prevention and Good Housekeeping BMPs 54. Pesticide, Herbicide and Fertilizer Compliance Ensure compliance with permits and certifications for the administering of pesticides, herbicides and fertilizer to ensure application of product is less impactful to stormwater runoff. Only certified landscapers/sprayers are the ones applying pesticides, herbicides and fertilizers 1. Maintaining copies of licenses / certifications of all staff and contractors who use landscape chemicals. 1. Annually Permit Years 1-5 1. Number of certified personnel. Permit Ref. 3.7.6: Vehicle and Equipment Cleaning Program Measures to prevent and minimize contamination of stormwater runoff from areas used for municipal vehicle and equipment maintenance and/or cleaning. The permittee shall ensure that municipal industrial facilities subject to NPDES industrial permitting comply with those permit requirements, provide routine pollution prevention training to staff, perform routine inspections, and establish specific frequencies, schedules, and documentation. BMP No. A B C D Description of BMP Measurable Goal(s) Schedule for Implementation Annual Reporting Metric 55. Vehicle and Equipment Cleaning DRAFT NCS000478 SWMP Town of Laurel Park January 20, 2021 Page 57 Table 21: Pollution Prevention and Good Housekeeping BMPs Prevent or Minimize Contamination of Stormwater Runoff from all areas used for Vehicle and Equipment Cleaning. 1. Establish appropriate protocol for containing and disposing of vehicle wash water. Wash water can be directed to the sanitary sewer or to vegetated areas. Where cleaning operations cannot be performed as described above and when operations are performed in the vicinity of a storm drainage collection system, the drain is to be covered with a portable drain cover during cleaning activities. Any excess standing water shall be removed and properly handled prior to removing the drain cover. OR another acceptable method is installation of a SCM to capture and treat the wash water runoff. 1. Permit Year 1 1. Was the protocol established: Yes or No, status. 2. Provide routine pollution prevention training to staff. 2. Continuously, following the establishment of the protocol located in BMP 56.B.1. Permit Years 1-5 2. Number of training events/personnel trained. 3. Wash city emergency vehicles and equipment using an appropriate method listed in BMP 55.B.1. 3. Continuous Permit Years 1-5 3. Method of vehicle and equipment washing documented to include one of the methods listed in BMP 55.B.1. DRAFT NCS000478 SWMP Town of Laurel Park January 20, 2021 Page 58 Table 21: Pollution Prevention and Good Housekeeping BMPs 56. Vehicle and Equipment Maintenance Measures to ensure that vehicles maintained at municipal facilities have waste (included, but not limited to, oils, any running fluids, batteries, belts and other non-fluid vehicle waste) must be disposed of following DEQ requirements. 1. Ensure the Town has obtained a NPDES industrial permit for all subject municipal facility operations. 1. Permit Years 1 1. Log of industrial permit/s and status. 2. Perform waste inspections. 2. Annually Permit Years 1-5 2. Number of inspections and maintenance actions to include date and location. 3. Provide routine pollution prevention and waste management training to staff. 3. Annually Permit Years 1-5 3. Number of training events; number of personnel trained. Permit Ref. 3.7.7: Pavement Management Program Measures to reduce pollutants in stormwater runoff from municipally-owned streets, roads, and parking lots within the permittee’s corporate limits. The permittee shall implement measures to control litter, leaves, debris, particulate and fluid pollutants associated with vehicles, and establish specific frequencies, schedules, and documentation. BMP No. A B C D Description of BMP Measurable Goal(s) Schedule for Implementation Annual Reporting Metric 57. Street and Parking Lot Sweeping Measures to reduce pollutants in stormwater runoff from municipally-owned streets, roads, and parking lots within the permittee’s corporate limits. 1. Street/curb and gutter sweeping an operational task performed. 1. Quarterly Permit Years 1-5 1. Total number of lane miles swept. 58. Litter Management Collect litter in public areas and parking lots to reduce negative impacts on water quality. 1. Parking lots public waste receptacles are emptied on a weekly basis. 1. Continuous Permit Years 1-5 1. Number of full time employees responsible; Number of trash bags used. DRAFT NCS000478 SWMP Town of Laurel Park January 20, 2021 Page 59 Table 21: Pollution Prevention and Good Housekeeping BMPs 2. All other litter collection is performed on an as-needed basis utilizing available staff or community volunteers. 2. Annually Permit Years 1-5 2. Number of collection events and amount of trash collected/disposed of for each event (pounds); Number of staff and/or volunteers. 59. Leaf Collection Implement measures to control leaves and debris within the municipal Town limits (to include all properties). 1. Leaves that have been bagged are collected when trash pickup occurs. Citizen can request pick up through Town Public Works Department. 1. Continuous Permit Years 1-5 1. Number of bags collected. 60. Vehicle Pollutant Management Measures to prevent and minimize contamination of stormwater runoff from vehicle pollutants following an accident. 1. Train first responders for minimizing, collecting and disposing of fluids and other vehicular pollutants following an accident. 1. Annually Permit Years 1-5 1. Number of first responders (staff) trained and date of training. 2. Continue equipping the first responder vehicles with spill kits and material containment tools. 2. Annually Permit Years 1-5 2. Amount of materials used/replaced in kits. 3. Public Education to include information about vehicle leaks in distributed materials and other educational resources. Following BMP Permit Reference 3.2 outreach to target audiences for guidance. 3. Annually Permit Years 1-5 3. Number of materials handed out. DRAFT NCS000478 SWMP Town of Laurel Park January 20, 2021 Page 60 Table 21: Pollution Prevention and Good Housekeeping BMPs 4. Illicit Discharge enforcement for significant vehicle leaks from parked cars. Reference Permit Reference 3.4.2 & 3.4.3 4. Annually Permit Years 1-5 4. Number of issues documented; number corrected.