NC0073539_Regional Office Historical File Pre 2018 (2)

2M
October 22, 2019
Mr. W. Corey Basinger
Regional Supervisor
Water Quality Regional Operations Section
Division of Water Resources, NCDEQ
Mooresville Regional Office
6 1, 0 East Center Avenue, Suite 301.
Mooresville, NC 28115
Re: Willowbrook WWTP, Mecklenburg County
Compliance Evaluation Inspection Report
NPDES Permit No. NCO073539
Dear Mr. Basinger:
www,aquanorthcarofinaxorn
R IVEDA4 C DEN R/DWR
WQROS
MOORESVILLE RFGIONAL OFFICE
Aqua North Carolina, Inc. (Aqua) offers the following response to the items outlined in the above -
referenced Compliance Evaluation Inspection Report which was issued for the inspection conducted on
September 25, 2019:
Flow Measurement Effluent Section
The V-notch weir angle was measured at approximately 83 degrees during the inspection, however,
the flow meter was programmed to measure flows for a 90-degree v-notch weir, The Permittee
must contract a third party experienced in flow meter calibrations to verify the V-notch weir angle
and the calibration procedures.
Auuals Restionse: The flow meter was calibrated by Mr. Thurman Home of Horizon Engineering
in 2017. Attached is the inspection report indicating the weir to be a 90-degree v-notch.
Additionally, Clearwater, Inc, installed the new flow meter and 2017 and performed a calibration
at that time. A copy of their report is attached as well. The weir in both calibrations was deemed
to be a 90-degree V-notch. No changes have been made since the third party calibrations were
completed.
Bar Screens
The old coarse bar screen had partially separated from the WWTP structure and was being held in
place with a rope. The old bar screen should be removed as soon as possible to prevent this structure
from breaking off into the aeration basin and potentially damaging the aeration system.
Agyj!§ Response. The old bar screen will be removed no later than November 15, 2019. Please
note a new bar screen had been installed prior to the inspection.
An Aqua America Company

11, Meter,
A. Programmed correct dyes n
B. Calibration:
I , Calibrated With flow cut oft yes nc
If yes, Level Before
Level After
Resume flow, compare measured level to meter reading.
Verify that readings agree yes no
If no, Flaw Level Before 1 8-73
Flaw Level After - 9 ., >
C. Check if level to flaw conversion for primary device is correct: yes no
C. Check to is totalized correctly* yes no
Calibrated by: [date: ^ a°° / Q3 ! ' {
,. . T urrA ome, P.E. Time. �

v
Equipment Service i Calibration
PO Box 580 Indian Trail NC 28079 Phone [phone] Fax [phone] www,clearwaterinc,net
� w.larwatrinc.nt :.
customer Site Location
Aqua North Carolina, Inc. - Denver Indian Trail
Address City
4163 Sinclair Street Denver
State Z.rp
NC
28037
Contact Name Email Address
Matt cotsnr
Moemail a(�7gail.conl
Rhone Number Fax Number
9
Job Type
Installation
PO or SO Number Service Number
18940 17110713591366;
Technician Technician Phone Technician Email
Micah Brewington
f 910-337-3952—[e-mail]
Salesman Salesman Phone Salesman Email
Jacob Reid 828-30 -0011 [e-mail]

meter/sampler(l)
PO Box 580 Indian frail NC
&LVAvclearuvaterlri
xr
'ax (704)821- 466 www.clearwaterino.net
Equipment Location
Willow Brooke WWrP
Equipment
Signature uitraonic Flow Meter
Primary Device
-notch'Weir
Size
90
Serial Number
217hO3394
Totalizer
0
Units
Gallons'
Begin Level
14
End Level
Comments
Installed meter and calibrated meter with staff gauge
This is to certify that I was at your facility to calibrate the equipment listed in this letter. A
calibration sticker was placedon the equipment.
If you have any questions; or if we can be of assistance in any manner, please give us a call at [phone].

Meter/Sampler(2)
Calibre
PC Box 580 Indian Trail C 28079 Phone (800)
G
"MDMRt>
Equipment
tian Letter
47-0852 Fax [phone] www.clearwaterinc.net
i the equipment listed in this letter.
t the equipment.
anner, please give us a call at [phone].

f1F_0F_1VED1NCDENR/DWR
AUI(i 19 2016
WQROS
MOORESVUE REGIONAL OFFICE
Mr. Wes Bell
Water Quality Regional Operations Section
Division of Water Resources, NCDEQ
610 East Center Avenue, Suite 301
Mooresville, NC 28115
Re: Willowbrook Subdivision WWTP, Mecklenburg County
Compliance Evaluation Inspection, Permit No. NCO073539
Aqua North Carolina, Inc. (Aqua) offers the following response to the above -referenced Compliance
Evaluation Inspection which was issued for the inspection conducted on July 21, 2016.
P�r CLI, Agga sbould respond to -
Disinfection -Tablet: The support structure holding the tablet chlorinator was severely rusted and
deteriorated. No repairs and/or re -enforcement activities to the support structure have been
performed since the previous inspection perfon-ned on 7/24/15 (report dated 8/13/15). Please be
advised that the subject penn it requires the permittee to properly operate and maintain the facility
at all times (Permit Reference: Part 11, Section C(2) Proper Operation and Maintenance).
Aqua's Response: Following the state's inspection last month, Aqua again tested the support
straps under the chlorinator and has found that they are giving less than optimum support.
Therefore, Aqua has hired a contractor to replace the metal support straps with new ones. This
will be completed no later than October 31, 2016.
If you have any questions or comments, please do not hesitate to contact Laurie Ison at [phone].
;PG��Y�
Moses A. Thompson
Director Operations
cc: Laurie Ison
Michael Melton
202 MacKenan Court Cary, NC 27511 - 0- 919.467,8712 - F: 919.460.1788 # AquaArnerica,com

Ikf"
t
RORY
w ���>verrz«r
DONALD R. VAN DER VAART
Secretary
retary
t tera s urces S. JAY ZIMMERMAN
ENVIRONMENTAL GUAUTY Director
July 22, 2016
r. Thomas J. Roberts, President & COO
Aqua North Carolina, Inc.
202 Mackenan Court
Cray, North Carolina 211
Subject: Compliance Evaluation Inspection
Willowbrook Subdivision WWTP
NPDES PertnitNo. NCO07353
Mecklenburg County
Hear Mr. Roberts:
'p"' lrvcarl e nn a nffha Cn rsl nr cr lee fiirgrt 7recrt€ nten 2 rsrY i fr�r#ham inc»e?^tinre c:nracietatr*r
at (704) 23 -21 2, or via email at es.bell(&nedenr. ov.
Sincerely,
�t
W. Corey Basinger, Regional Supervisor
Water Quality Regional Operations Section
Division of Water Resources, NCDEC
Enclosure:
Inspection Report
cc: Rusty Ra ` elle, MC t D
M C-1617 Central -Basement
WB
State of Net& Carolina i EevirinunonW Quality j Water Resomws ( Water Quafit, Regional Operations
Mooresville Regional office 1610 East center Avenue, Suite 3011 Mooresville,North Carolina 28115
7046631699

Form Approved.
B No, 04 6
WflowbrookSubdivis' rP
NC Hwy 73 Fadt TimetDate Permit Fxpirat
David6off NC"2 636 _ 102 _ 14 07121 , ,81111
Name(s) of Onsite Representative(s)ffitles(s)/Phone and Fax Numbers) tither Facility Data
It]
Dana A Bix WORC/704-507-33 a9/
Contacted
enan Ct Cary N
12t9194601788 No
(See aftachment summary)
Name(s) and Signature(s) of Inspectons) Agency/hone and Fax Numbers Date
s Bell MRO QJi704-6 3-1 9 Ext. 192t
Signature of Management Q A Reviewer Agency/Office/Phone and Fax Lumbers Crate
W. Corey Basinger MRO WQ117 - 4t
EPA Form 3660-3 (Rev 9- 4) Previous editions are obsolete.
Page# 1

Inspedc
17 181(
1necessary)

Permit- NCO073539 owner - Facility: VAROWbrook Subdivision ~P
Inspection Date: 0712112016 inspection Type- Compliance Evaluation
Ee-rmlt Yes No NA NE
(if the present permit expires in 6 months or less). Has the permittee submitted a new 00 0 0
application?
Is the facility as described in the permit? 11 0 El 11
# Are there any special conditions for the permit? SO 0 El
Is access to the plant site restricted to the general public? so 11 11
Is the inspector granted access to all areas for inspection? 0 0 13 11
Comment: Overallthe facility is adeauateiv described in the Permit: however, the flow eaualization tank
(aerated) was not included in the description.
The last compliance evaluation insDection was t)erformed at the facilitv on_Za4tj,o b
MCLAtQP staff.
Yes N9 _NA
NE
Are records kept and maintained as required by the permit? 11 0 11 11
Is all required information readily available, complete and current? M 0 011
Are all records maintained for 3 years (lab. reg. required 5 years)? 0 10 019
Are analytical results consistent with data reported on DMRs? 11 0 11 0
Is the chain -of -custody complete? M 0 00
Dates, times and location of sampling
Name of individual performing the sampling 0
Results of analysis and calibration
Dates of analysis
Name of person performing analyses
Transported COCs
Are DMRs complete. do they include all permit parameters? M 0 0 0
Has the facility submitted its annual compliance report to users and DWQ? 11 0110
(If the facility is = or > 5 MCC permitted flow) Do they operate 2417 with a certified operator
on each shift?
Is the CRC visitation log available and current? 11 0 11 11
Is the OR C certified at grade equal to or higher than the facility classification? 11 0 11 11
Is the backup operator certified at one grade less or greater than the facility classification? 0 13 13 13
Is a copy of the current NPDES permit available on site? 0 0 0 0
Facility has copy of previous years Annual Report on file for review? 0 0 M 13
Commeft The records reviewed during the in§2ggfign were organized and well maintained. Discharge
NIgniLoring Re arts (QMRs) were reviewed for the 2ftriod May2015throe ghAorll Z016. No
effluent limit violations were reloorted and all monitoring freguencies Were correct.
Page# 3

Pertnit: NCO073539 owner - Facility: WWWbrook Subdivision VwVTP
Inspection Datc, 07121/2016 inspection Type. Compliance Evaluation
Lkb—orat=
Yes No NA NE
Are field parameters performed by certified personnel or laboratory?
0
0
13
0
Are all other parameters(excluding field parameters) performed by a certified lab?
11
11
0
# Is the facility using a contract lab?
11
0
0
# Is proper temperature set for sample storage (kept at less than or equal to 6.0 degrees
0
0
0
Celsius)?
Incubator (Fecal Coliform) set to 44.5 degrees Celsius+/- 0.2 degrees?
El
D
N
0
Incubator (BOO) set to 20.0 degrees Celsius +/- 1.0 degrees?
El
0
11
11
77C60 F. MW
77
ON #MW. A TO
imlibrated/verLfigd:gnd-documerited.
Effluent SaMpl:ln A
Yes No NLNE
Is composite sampling flow proportional?
all
11
11
Is sample collected below all treatment units?
ME]
11
11
Is proper volume collected?
11
0
11
0
Is the tubing clean?
0
0
0
0
# Is proper temperature set for sample storage (kept at less than or equal to 6.0 degrees
11
0
11
0
Celsius)?
Is the facility sampling performed as required by the permit (frequency, sampling type
M
El
0
0
rr presentative)?
measurements were being docu
RON
OM§klWZ1O"
M mil M
rocess control
Page# 4

Permit: NCO073539 Owner - Facility: VVIltowbrook SubdhAsion VWVTP
Inspeetton Date: 07121/2016 tn$pection Type: Compliance Evaluation
Yes No NA E
Is the basin aerated? 0 13 0 13
is the basin free of bypass lines or structures to the natural environment? no 0 0
is the basin free of excessive grease? 0 El
Are all pumps present? 11 0 11 0
Are all pumps operable? 0 0 0 El
Are float controls operable? 11 0 11 0
Are audible and visual alarms operable? 0 0 0 0
# Is basin size/volume adequate?'-11 0 0 El
Comment: The hi level alarm audible and visu l was tested and a ration l Burin the ins action.
Mar At-rAwmna Yes No NA NE
y screening debris?
N
0
cessive debris?
) in compliance?
0
0
fition?
0
0
RKmAigd-kdfill bv a contracted cam oany.
_Aerat itan Sasins
Yes _NONA NE
Mode of operation
Ext, Air
Type of aeration system
Diffused
Is the basin free of dead spots?
Are surface aerators and mixers operational?
El
11
11
1:
Are the diffusers operational?
Is the foam the proper color for the treatment process?
11
0
0
1:
Does the foam cover less than 25% of the basin's surface?
a
0
0
C
Is the DO level acceptable?
Is the DO level acceptable?(1.0 to 3.0 mgA)
0
0
El
C
Comment: dada ash Is added an an as�needed balls to maintain a
re date Ialini 1 l l levels.
Page#

Permit: NCO073 39 Owner. Facility, Wilowbrook Subdivision WWTP
Inspection Date: 07/21/2016 Inspedion Type. Compliance Evaluation
acon&ry glarifier Yes Ko NA NE
Is the clarifier free of black and odorous wastewater?
Is the site free of excessive buildup of solids in enter well of circular clarifier? p
Are weirs level?
Is the site free of weir blockage?
Is the site free of evidence of short-circuiting?
Is scum removal adequate?
Is the site free of excessive floating sludge?
Is the drive unit operational?
Is the return rate acceptable (low turbulence)?
Is the overflow clear of excessive solids/pin floc?
is the sludge blanket level acceptable? (Approximately f4 of the sidewall depth)
Comment -
Disinfection -Tablet Yes No A big
Are tablet chlorinators operational?
Are the tablets the proper size and type?<
Dumber of tubes In use? 1
Is the level of chlorine residual acceptable? w 0 0 11
Is the contact chamber free of growth, or sludge buildup?
Is there chlorine residual prior tode-chlorination? so 011
Comment: The suoDort structure holdina the tablet chlorinator was severely rusted and deteriorated'.
No re airs and/or re -enforcement activities to the support structure have been performed
since the revious ins ection performed on Z/ 4/1 r �1: ort dated 8 /°1 . Please be
advised that the subiect Dermit re uires the Dermittee to property operate and maintain the
facifily at all times Permit Reference: hart 11 Section C(21 Pro er C eration and
aintenan ).
F[ow MeasurementEffluent Yes No NA NE
Is flow meter used for reporting? w000
Is flow meter calibrated annually?
Is the flow meter operational?
(if units are separated) Does the chart recorder match the flow meter?
Comment: The flow meter is calibrated annuallv and was last calibrated on 7/3/16 b _Horizon
Engineering Consulting. Inc.
Page 6

Is the g
:00735 9 E
211 016 !a
11tya WIlowbrook Subdivision WWrP
rfs,g° Compliance Evaluation
Tablet
I to chlorine amount (I to 1)?
00
Minders?
00
ce stared away from chlorine containers?
0
e and type?
No
aerational?
Yes O E
property maintained?
of foam other than trace amounts and other debris?
s required) are they operating property?
k
as foaming in the tank?
properly waste sludge?
WO
tandby power available?
nterrupting primary power source?
er load?
eration l during the inspection?
dequate capacity to operate the entire wastewater site
)ement with a fuel vendor for extended run on back-up power?
or fuel level monitored?
Pagan

Pe it: h CO073539 Owner - Facility: VMI10'
Inspection Date: 07/2112016 Inspection Type; 00ml
Standby P wer
Comment: The aenerator is tested under lgge monthly and serviced ann all
contracted corn n PremiumPoorer .
TP

PAT MCCRORY
PP R�41i Governor
DON R. VAN DER VAART
Secretary
WaterResources S. JAY ZIMMFRMAN
ENVIRONMENTAL OUALITY
Director
October 4, 2016 RECEIVEDINCDENROWR
U, 1)
CERTIFIED MAIL 7009 2250 0000 8087 0767
WOROS
MOORESVILLE FZIE,(`210�44AL OFFJCE
Shannon V. Decker, President
Aqua North Carolina, Inc.
202 MacKenan Court
Cary, NC 27511
Subject: Request to Remit Civil Penalties - Denied
Decision in Case Number: PC-2016-0045
for Aqua North Carolina, Inc.
Willowbrook Subdivision WWTP
NPDES Permit NCO073539
Mecklenburg County
Dear Mr. Becker:
the Director has denied your request.
ustanding balance ($600.00) is due and payable. Two options are available t
mission process -
this balance.
Quality (DEQ). Send the payment, within thirty (30) calendar days of receiving this letter, to the
attention of
Wren Thedford
NC DEQ/DWR/Water Quality Permitting Section
1617 Mail Service Center
Raleigh, North Carolina 27699-1617
OR
2) You may request the Environmental Management Commission's (EMC's)
Committee on Civil Penalty Remissions (the Committee) to make the final decision
on your remission request considering your additional oral input, as warranted.
State of North Carolina I Environmental Quality I Water Resources
1617 Mail Service Center I Raleigh, North Carolina 27699-1617
919-707-9000

Mr" Becker
October 4, 2016
Page 2 of 2
If payntent is not received within 30 calendar i
remission and this letter of denial will be delive
final agency decision.
urrent request for
missions for
completed fo (s) to:
Wren Thedford
NC l E DW ater Quality Permitting Section
1617 Mail Service Center
Raleigh, North Carolina 27699-1617
If you make such a request, the EMC Chairman will review the supporting documents and your request
for an oral presentation, I, in i er judgment, the Chairman determines that there is compelling reason
to require a presentation, you will be notified as to when and where you should appear. If your
presentation is not required, the final decision will be based upon the written record.
Please be advised that the EMC's Committee on Civil Penalty Remissions will'make its remission
decision based can the original assessment amount. Therefore, the EMC may choose to uphold the
original penalty and offer no remission, they may agree with the DWR director's remission
recommendation detailed above, or the penalty amount may be further remitted.
Thank you for your cooperation in this matter. If you have any questions, please contact Derek Denard at
derek.denard ncde . ov or call 91-8t17-n307.
Sincerely,
Derek Denard, Environmental Specialist
Compliance & Expedited Permitting Unit
Division of "Water resources, DEQ
Attachments: Director's Decision; Request for Ural Presentation form
Pernfittee's Request for Remission
Waver of Rights to Administrative Hearing and Stipulation of Facts
Pe ' 'ttee's Justification for Remission Request
cc;
1DE8 Files
Enforcement File
Central Files
cc: Laurie Isom, Area Manager-WesternManager-Western NC, Aqua NC [LTlson aq arnerica.com

PPPPFF DWR
SIGNATURE A+GE
SUMMARY OF REMISSION FACTORS FOR ASSESSING CIVIL PENALTIES
Case Number: PC- 016- S ion:Mooresville-County: Mecldeubuur.
Assessed Entity: Permit No.: NCO073539
Assessment Factors
(a) Whether one or more oft e civil penalty assessment factors were wrongly applied to the detriment
oft the petitioner:
Whether the violator promptly abated continuing environmental damage resulting from the
violation:
El (c) Whether the violation was inadvertent or a result of an accident:
Was not asserted by the pe ittee.
Whether the violator had been assessed civil penalties for any previous violations:
e) Whether payment of the civil penalty will prevent payment for the remaining necessary remedial
actions:
Was not asserted by the permittee.
er ` i ee:i Aqua North Carolina:, Inc. (Aqua) acknowledged that permit renewals required electronic Discharge
Monitoring Reports (e-DMit) filing. Aqua asserts that they have been working with the administrator for
electronic reporting since 2015. They asserted that they provided registration forms in September 2015 and.
August 2016 for their North Carolina facilities. Aqua is working on e AMR registration and updating ORC
information.
DWR Notes: The pit condition required that Aqua apply and begin submitting g DM s for the subject facility
no later than 10/29/201 .'.Aq a received a Notice of Deficiency (NOD) on March 18, 2015 and a Notice of
Violation (NOV) on Q 110/2015. No response was received from Aqua in response to the NOD or the NOV for
this facility. Aqua indicated that they attempted to register its September 2015, but the application was incomplete
because Aqua was required to register for all of their permitted facilitates under their ownership. Additionally,
Aqua neither requested an extension of any of their permit condition deadlines nor did they apply for a waiver.
Since receiving N :1Vs in July 2016 for many of their permitted facilities, Aqua submitted registration for eDMR
which was received on July 27, 2016 for all permitted facilities under their ownership. Aqua began submitting y
eD R on August 31, 2016.
DECISION (Check One)
Request Denied
Full Remission Retain Enforcement Cost? Yes C3 No
Partial Remission S(Enter Amount)
. Jay i mer n, P.0 ., Llir ct r ate

H CAROLINA
-V1 V'AI TD fl-
,0NMENIAL MANAGEMENT
COMMISSION
-R OF ASSESSMENT
VLTIES AGAINST: REQUEST]
CAROLINA INC
K SUDIVISION WWTP
umber PC-2016-0045
OR ORAL PRESENTATION
MIME=
• This request will be reviewed by the Chainnan of the Environmental Management Commission and may be either granted
denied.
• Making a presentation will require the presence of myself and/or my representative during a Committee meeting held in R
North Carolina,
III 111111111111111111111111!, 11 Jill ill III ill
------- —01 11 WFLA LIVAJ VAJ UM- UtlatLtAIVI LIII F1 44, Lj%,V V1 14 W.
partnerships and municipalities, signed by individuals who would not violate the State Bar's Opinion on the unauthorized practice, of
law.
Also, be advised that the Committee on Civil Penalty Remissions may choose not to proceed with hearing your case if the Committee
is informed that a potential violation of the statute concerning the authorized practice of law has occurred.
This the day of 20-.
SIGNATURE
TITLE (President, Owner, etc.)
ADDRESS
TELEPHONE

AUGpppppp RECEIVED/NCOEUDWR
2 4 201
Water Quality
permitting section
STATE OF NORTH CA OLINA DEPARTMENT OF ENVIRONMENTAL
COUNTY OF MECKLENBURG QUALITY
IN THE MATTEROF ASSESSMENT WAIVER OF RIGHT TOAN
F CIVIL PENALTIES AGAINST
AQUA NORTH CAROL A, INC. STIPULATION OF FACTS
WILLOWBROOK SUBDIVISION FILE NO. PC-2016-0045
PERMIT NO. NCO073 3 -
Having been assessed civil penalties totaling $600.00 for violation(s) set forth in the
assessment document of the Division of Water Resources dated July 20, 2016, the
undersigned, desiring to seek remission of the civil penalty, does hereby waive the right to an
administrative hearing in the above -stated matter and does stipulate that the facts are as alleged in
the assessment document. The undersigned further understands that all evidence presented in
support of remission of this civil penalty must be submitted to the director of the Division of
Water Resources within. thirty 3 I days of receipt of the notice of assessments No new
evidence in support of a remission request will be allowed after days from the receipt of
e notice of ' ses ment.
This the 4'h day August 2016.
non V E er, Sftisident����
Aqua North Carolina, Inc.
202 MacKenan Court
Gary, LTG 27511
19f63-6

ppppppp-
'016
i North Carolina Inc.
Please use this form when requesting rem
County: Mecklenburg
AmountAssessed: 1§00.00
Ity. You must also complete the "Request For Remission,
Waiver of Right to an Administrative Hearing, and Stipulation ofFacts " form to request remission of this civil penalty.
You should attach any documents that you believe support your request and are necessary for the Director to consider in
evaluating your request for remission. Please be aware that, a request for remission is limited to considenuion of the five
factors listed below as they may relate to the reasonableness of the amount of the civil penalty assessed, Requesting
remission is not the proper procedure for contesting whether the violation(s) occurred or the accuracy of any of the factual
statements contained in the civil penalty assessment document. Pursuant to N.C.G.S. § 143B-282.1(c), remission of a civil
penalty may be granted only when one or more of the following five factors apply. Please check each factor that you
believe applies to your case and provide a detailed explanation, including copies of supporting documents, as, to why the
factor applies (attach additional pages as needed),
one or more of the civil penalty assessment factors in N.C.G.S. 14313-282,1(b) were wrongfully applied to the
detriment of the petitioner (the assessmentfactors are listed in the civilpenaloi assessment document);
the violator promptly abated continuing environmental damage resulting from the violation (i,e., explain the
steps that you toak to correct the violation sand` preventfuair e occurrences);
# the violation was inadvertent or a result of an accident (i.e., explain why the violation was
unavoidable or something you could not prevent or prepare.for);
the violator had not been assessed civil penalties for any previous violations;
payment of the civil penalty will prevent payment for the remaining necessary remedial actions (1,e.,
explain how paym?nt of the civil penalty will prevent youfrom performing the activities necessary to
achieve compliance).
Aqua North Carolina, Inc. (Aqua) recognizes that our permit renewals required electronic Discharge Monitoring
Reports (e-DMR) filing. Since 2015 Aqua has been working with the State's administrator to register our company
in the state's database. In September 2015 and August 2016 Aqua provided registration forms for our North
Carolina facilities. Aqua continues to work diligently with the State's administrator to complete the registration
process for the State's database allowing us to electronically file DMRs. Aqua has also been working with the
State's e-DMR administrator to update the CRCs and backup ORCs in the state's database.
RECEIVEDINCDEOJDWR
AUG 2 4 2016
Water Quality
Permitting Section

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PV
elf, Wes
Fro : Costner, Matthew R. <MRCostnerCe aquaamencakcom
Sent: Monday, October 31, 201 4:08 PM
To: [e-mail]
Cc: Bell, Wes
Subject RE: Ernailing willow brook wwtp.20161031154641.pdf'
Attachments: willowbrook wwtp20161031160544.pdf
Sorry, didn't have the permittee signed and dated .
-----Original Message ----
From: Costner, Matthew R.
Sent: Monday, October 31, 2016 :51 PM
To: 'certadim( ncdenr.gov'
Cc. 'Bell, Wes'
Subject: Em iling: waillowbrook wtp, 1610 1.154641.pdf
Dana Bixby is being changed from ORC and added to the previous backup list along with Kandice Shedd, Keith Shattuck
went from the backup to the ORC. If you have any questions feel free to let me know.
Your message is ready to be seat with the following file or link attachments.
willowrbrook w p_20161031154641.pdf
Note: To protect against computer viruses, e-mail programs may prevent' sending or receiving certain types of file
attachments. Check your e-mail security settings to determine how attachments are handled.
=t

PAT M CRt RY
DONALD R. VAN DER V ART
WaterResources S, JAY ZIMMERMAN
August 25, 2016 RECeNED1NCDF!NR1DWFt
9 2016
Thomas Roberts
Aqua North: Carolina Inc WO
ROS
2i72 Maekeran Ct �� MDFtSVILtE REGIONAL DFfCE
Cary, NC 27511
Subject. NPDES Electronic Reporting Requirements
Willowbrook Subdivision WWTP
NPDES Permit Number: NCO07 5S
Gear NPDES Permittee:
The U.S. Environmental Protection Agency (EPA) recently published the National Pollutant Discharge'
Elimination System (NPDES) Electronic reporting Rule. The rule requires NPDES regulated facilities to
report information electronically, instead of filing written paper reports. The rule clues not change what
information is required from facilities. It only changes the method by which information is provided (.e.,
electronic rather than paper -based).
EPA is phasing in the requirements of the rule over a 5-year period. The two phases of the rule, and their
key milestones, are:
• Phase 1Starting can December 21, 2016, regulated entities that are required to submit Discharge
Monitoring Reports (DMRs) will begin submitting these reports electronically. if you are currently
reporting your DMR data electronically using eDMR then you simply need to continue reporting
in the same way as you are now. The key change is that, starting on December 21, 2016,
electronic reporting of DMRs will be required, instead of voluntary.
• Phase 2 -- Starting on December 21, 20*20, regulated entities that are required to submit certain
x
other NPDES reports will begin submitting these reports electronically. Reports covered in the
second phase include Notices of intent to discharge in compliance with an NPDES general permit,
Sewer OverflowBypass'Event Reports, and a number of other NPDES program reports.
Incorporating Electronic Reporting Requirements into NPDES Permits
The NPDES Electronic Reporting Rule requires authorized NPDES programs to incorporate electronic
reporting requirements into NPDES permits beginning December 21, 2015. Under the new rule, the
electronic reporting process supersedes the paper reporting process. According to our files, your NPDES
permit became effective after November 2013, and should contain the requirement to electronically
report your Discharge Monitoring Reports using NC l WR"s eDMR system.
In addition to requiring permittees to report information electronically, the rule also requires permittees
to identify the initial recipient for the NPDES electronic reporting data [see 40 CFR 122.41(1)( )], initial
Mate of worth Carolina I Fnvironniental Quality I Water Resources
1617 Arlan &&vice Centet 1 Raleigh, North Carolina 7o9 i-lot 7
919 807 6300

PAT MCCRORY
s Gave;nor
• s ONALD R. VAN DER VAART
ec,elaq
WaterResourcesN
Director
n, 3 1 Z01 6
August 26, 2016 WOROS
MOORESViLLE REGIONAL OFFICE
Shannon V. Becker, President
Aqua North Carolina, Inc
202 MacKenan Court
Cary, NC' 7511
Subject: Remission Request of Civil Penalty Assessment
Willowbrook Subdivision WWTP
l`PDES Permit NCO073539
Case Number PC-2016-00 5
Mecklenburg County
Dear Ms. Becker:
This letter is to acknowledge your request for remission of the civil: penalty levied against the
subject facility. Your request will be scheduled for review by the Director and you will be
notified of the result.
If you have any questions about this matter, please contact me at [phone] or via e-mail at
[e-mail].
Sincerely,
Derek Denard, Enviromnental Specialist
Compliance & Expedited Pennitting Lint
Division of Waster Resources, DE
cc: Enforcement File wloriginal
ICES Prograrn Files
Central Files wtattachments
cc: Laurie Ison, Area Manager -Western NC, Aqua NC [1. TIsco @aqu a erica.coia
State of North Carolina j Environmental Quality ( Water Resources
1617 Mail Service Center I Raleigh, North Carolina 276 9-l61?
919-707-9000

Denard, Derek
just 24, 2016 4: 4 PM
illo broo
1 241 a504 .r>df
consideration.
Regards,
AQ, J A.
Bawat .7 C
,NG WSter Quality

I
k
PPP G.. yyam�++ Dgggy+}p)R
AUG 2 4 2016
Water Quality
'permitting Section
STATE OF NORTH CAROLINA DEPARTMENT OF ENVIRONMENTAL
COUNTY OF MECKLENBURG QUALITY
IN THE MATTER OF ASSESSMENT WAIVER OF RIGHT TO AN
OF CIVIL PENALTIES AGAINST ADMINISTRATIVE
AQUA NORTH CAROL A, INC. STIpULATION OF FACTS
WILLOW13ROOK SUBDIVISION PC-2016-0045
PERMIT NO. NCO073539
Having been assessed civil penalties totaling $60 .00 for violation(s) as set forth in the
assessment document of the Division of Water Resources dated July 20, 2016, the
undersigned, desiring to seep remission of the civil penalty, does hereby waive the right to an i
administrative hearing in the above -stated matter and does stipulatethat the facts are as alleged in
the assessment document. The undersigned further understands that all evidence presented in
support of remission of this civil penalty must be submitted to the director of the Division of
Water Resources within thirty (0) days of receipt of the notice of assessment. No new
evidence in support of a remission request will be allowed after (30) days from the receipt of
the notice ofassessment.
This they' day August 2016.
S ' non V. I ecl er, Pr ident
Aqua Forth Carolina, Inc,
202 MacKenan Court
Cary, NC: 27511
919653-66

PC-2016-0045 Couni
r: Aqua North Carolina Inc.
NCO073539 Amount Assessi
jkO0.00
111111111r:111 I 11111�1111111 !I I 111! 11 1111lollil �11111 IIfI1I !11111 K I 1� I � I I 111111 11 � I I! irl III!!!! I III !I !I
I not been assessed civil penalties for any previous violations,
Ve compliance).
RECEIli EDINCDEQ/DWR
AUG 2 4 2016
water Quality
perr jIting Section

North Carolina Department of Environment and Natural Resources
Pat McCrory Donald R. van der Vert
Governor Secretary
August 24, 2015
C RTIFI D IL7013 2630 000.1 8998 2 '7O
RETURN CCITT t1E TEL)
Thomas J. Roberts, President rEIv/NRI W
Aqua North Carolina, Inc. SEE 8 2015
202 Macicenan Ct
Cary NC 27511 WQROS
MOORESVILLE REGIONAL 3 1 "E
Subject: Notice ofDeficiency
Failure to Submit Electronic Discharge Monitoring Reports (eD s)
Willowbrook Subdivision WWTP
NPDES Permit NCO07 5 9
Mecklenburg County
O -20 -PC-0 15
:Gear Mr. Roberts:
Per the terms of your NPDES permit; you were required to register for and begin using the Division of Water
Resources' electronic Discharge Monitoring Report (eDMR) system by October 29, 2014. Our records indicate
that as of the date of this letter, the subject facility has not registered to use eDMR. Our records also in, that
you received a Notice of Deficiency (NOD) letter dated March 9, 2015 by certified mail for tailing to submit
eDMR.
Failure to register and begin submitting reports electronically is a violation oft/ e terms of your permit, subjecting
you to a possible Notice of Violation and/or the assessment of civil penalties. failure to submit reports as
required will subject the violater to the assessment of civil penalty of up to $25,000 perviolation. You will be
considered noncompliant with the self -monitoring requirements of your NPDES permit until the registration f-or
DMR has been submitted.
o prevent further action, please register for eDNM within fifteen (1 ) days of receipt of this notice.
Additionally, this letter provides notice that this office will recommend the assessment of civil penalties if you do
not; register within fifteen 15 days and began using eDMR for the August 2015 eDMR. The Division trust
take these steps because electronic submittal ofmonitoring reports is essential to the efficient operation of our
water duality programs.
The Division has prepared a website devoted to all aspects of eDMR, including registration for its use, obtaining
an eDMR user accom t, and answers to frequently asked questions. You are encouraged to visit the website at:
http-// ortal.t cdcar.or /web/wcl/ dniiri/b+ /i ul dui •. Should you have further questions regarding eDMR after
reviewing the website's content, or have need of further assistance, you should contact the appropriate Division
staff member as listed under the "Contact Us" section of the website.
1617 tail Service Center, Raleigh, North Carolina 27699-1617
Phone: [phone] kintemet nwaterquality:arg
An Equal Opportunity \ Affirmative Action Employer- Made in part by recycled paper

AOUA,. C tti f C.' ff p
A
Thor a I Ro berts, President and Chief Operating OffiKOORESVILL C5 , fi t �
0:919.Cr515770 - F:919A60.17 - TJ [e-mail]
August 26, 201
ivir. Michael L. Parker, Regional Supervisor
Mooresville Regional Office
Water Quality Regional Operations Section
DWR, DENR
610 East Center Avenue, Suite 301
Mooresville, NC 28115
Willowbrook WW" P, Mecklenburg Cotrrny
Compliance Evaluation Inspection
NPDES Permit No. NCO073539
Dear Mr. Parker.
Aqua North Carolina, Inc. (Aqua) offers the following response to the above -referenced Compliance
Evaluation Inspection conducted July 24, 2015:
1. Comment from CE l:
Disintection-'T"ablet. The support structure holding the tablet chlorinator was severely
rusted and deteriorated. This Offices is concerned with the structural integrity of this
metal support systern. The permittee should evaluate the support structure and
repair/replace the structure if necessary. Please be advised that the sul+ject permit requires
the permittee to properly operate and maintain the wastewater facility at all times.
ua's Resp-)rise.
The CRC checked the stability of the support structure. The back support and 6 " Ferncc
coupling attaching the chlorinator have been found structurally stable. The: front piece is
severely rusted and will be replaced by a certified welder.
I Comment from CEI:
Effluent Sampling: The subject permit requires composite and grab effluent samples.
The sampler was collecting. 270 in]. aliquots (100 mis, minimum) at the time of the
inspection. The ORC and staff` must ensure to document periodic aliquot verifications
(recommend monthly), A review of the previous composite sampling events revealed
that the sampler did not collect any/ samples during the last five to seven hours of the
twenty four (24) hour period. Please be advised that the sut?ject permit requires
composite samples be collected throughout a twenty four (24) Hour period and the;; preset
gallon interval between each aliquot is fixed at no greater than 1/ 4 of'the expected daily
flow. In addition, the. ORC and staf must ensure that the sampler's strainer is
202 MacKenan Court Cary, NC; 27511 - AqUaArnerica.corn

FrV
repositioned downstrearn of the tablet dechlorinator (prior to the discharge pipe intet) to
collect future effluent sarnples.
Aq,94:s }sporise.
The ORC indicates the communication betNveen the flow meter and the composite
sampler appeared to malfunction causing the samples for five of the eight weeks in May
and June to be short ofthe 24 hour required tirne. However, all the composite samples
for March, April and July were pulled over a full 24-hour timefirarne. The ORC has
contacted the vendor for ISCO to see ifthere is a possible maintenance issue to Correct
this. If the indication is that the equipment is not operating properly, Aqua will schedule
its repair or replacement. The ORC in the meantime will monitor the report to verify all
future samples are compliant.
If You have any questions or comments, please do not hesitate to contact Laurie lson at [phone].
Sincerely,
Thomas J. Roberts
President and COO
TJR/rI
cc: Laurie Ison
Moses Thompson
Michael Melton
N

mall
-AGA
AzWqw� T
NCD1
North Carolina Department of En,
Pat McCrory
Governor
lent and Natural Resources
Donald van der Vaart
S Lc �ta
August 13, 2015
Thomas J. Roberts, President
Aqua North Carolina, Inc,
202 MacKenan Court
Cary, NC 27511
SUBJECT: Compliance Evaluation Inspection
Willowbrook Subdivision WWTP
NPDES Permit NCO073539
Mecklenburg County, NC
Dear Mr. Roberts,
On July 24, 2015, Mr. Charlie Hansen of the Mecklenburg County Water Quality Program (MCWQP)
at wes. beI10.ncdenr,aov and william,hansenemecklenburcicoup tvnc.aov.
Sincerely,
Michael'L. Parker, Regional Supervisor
Mooresville Regional Office
Water Quality Regional Operations Section
Division of Water Resources, DENR
Enclosure -
Inspection Report
cc: MSC 1617 — Central files basement
Rusty Rozzelle, MCWQP
WB
Mooresville Regional Office
Location: 610 East Center Ave,, Suite 301 Mooresville, NC 26115
Phone: [phone] \ Fax: [phone] � Customer Servicc 1-877-6234748
Internet, littp://portal,nedenrorg/weblwq

FFr United States Environmental Protection Agency Form Approved,
EPA Washington, D.G. 20460 CUB No, 2M-0057
Water Compliance Inspection Report Approval expires 8-31-98
Section A: National Data System Coding (i.e., PCS)
Transaction Code NPDES yrimolday Inspection Type Inspector Fee Type
2 3 NC0073539 111 121 15/07,124 117 18 19 L2J 20IJ
211 1 1 1 1 1 1 1 1 1 11 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 11JI.Joij 1 1, 1 1 1 6
Inspection Work Days Facility Self Monitoring Evaluation Rating at QA — ------- ---Reserved-------
67 ZO 7014 1 71 Ej 72 1 N 1 731 1 174 7 BCM
LLJ
Section B: Facility Data
Name and Location of Facility Inspected (For Industrial Users discharging to POTW, also include Entry Time/Date Permit Effective Date
POTW name and NPDES permit Number) 09:50AM 15/07/24 14102/01
Willowbrook Subdivision VWVTP
NC, Hwy 73 Exit Time/Date Permit Expiration to
11:40AM 15107124 18/11130
Davidson NC 28036
Name(s) of Onsite Representative(s)fT!ttes(s)/Phone and Fax Number(s) Other Facility Data
Dana A Bixby/OR0t704-507-3359/
Name, Address of Responsible Official/Trile/Phone and Fax Number
Contacted
Thomas J Roberts,202 Mackenan Ct Cary NC No
2751 I/President/919-467-8712191 W01788
Section C: Areas Evaluated During Inspection (Check only those areas evaluated)
Permit Flow Measurement operations & maintenance 11 Record$/RepOft
Self -Monitoring Program Sludge Handling Disposal Facility Site Review Is EffluentiReceiving Waters
Laboratory
Section D: Summary of Finding/Comments (Attach additional sheets of narrative and checklists as necessary)
(See attachment summary)
Name(s) and Signature(s) of Inspector(s) Agency/Office/Phone and Fax Numbers Date
Water Quality Program Mecken,burg County MRO WOVO4-336-54491
/',I "Y
Wes Bell MRO WQ/1704-663-1609 Ext.2192/
Signature of Management 0 A,,Reviewer Agency/Office/Phone and Fax Numbers Date
Wes Bell RO MWo//704-663-1699 Ext,21, vli
EPA Form 3660-3 (Rev 9-94) Previous editions are obsolete.
Page#

NPDES yrfmo/d
31 NCO073539 1 121 151071i
Section D: Summary of Finding/Cot
Inspaetcon Type
5a' J

Pe it: N O073539 Owner a Facility: Willowbrook Subdivision WwTP
Inspection Clam, 07t24101 Inspection Type. Compliance Evaluation
e—r iit Y-q-s L42 NA N
(If the present permit expires in 6 months or less). Has the perrmttee submitted a new O O O
application?
Is the facility as described in the permit? MOOO
Are there any special conditions for the permit? 15000
Is access to the plant site restricted to the general public? 0000
Is the inspector granted access to all areas for inspection? MOOO
Comment: The facilitv is adeauatelv described: however the ermit descri tion does not include an
ggrated ggrlae tank.
The last compliance evaluation insoection was Derformed,, at the faciliti on 12/18/2 12 b
MCWQP staff.'
Record Keepincr Yes No NA NE
Are records kept and maintained as required by the permit? so 00
Is all required information readily available, complete and current? 0 Q ©;
Are all records maintained for 3 years (lab, reg. required 5 years)?
Are analytical results consistent with data reported on DMRs? IN ® 00
Is the chain -of -custody complete?
Dates, times and location of sampling
Name of individual' performing the sampling
Results of analysis and calibration
Cates of analysis
Name of person performing analyses
Transported COCs 11
Are MRS complete: do they include all permit parameters? IN 0 0 0
Has the facility submitted its annual compliance report to users and CQ? 0 ® a 0
(if the facility is = or > 5 MGC permitted flow) 7o they operate 24/7 with a certified operator 0
on each shift?
Is the ORC visitation log available and current? 0 0
Is the ORC certified at grade equal to or higher than the facility classification? Is 0 0
Is the backup operator certified at one grade less or greater than the facility classification? M 0 C
Is a copy of the current NPDES permit available on site? In` 0 0 0
Facility has copy of previous year's Annual Deport on file for review? 0 0
Comment: The records reviewed durina the inspection were or ani zed and well maintained. C tschar e
Monitorina Re arts DMRs re reviewed for the eriod May 2014 throe h April 2015. No
limit violations were reported and all monitorin fre uences were correct.
Page# 3.

on -se. kir^nA7-1530 Owner - Facility. Willowbrook Subdivision VwVrP
15 Inspection Type: Compliance Evaluation
Yea I
ormed by certified personnel or laboratory?
excluding field parameters) performed by a certified lab?
lmrabt lab?
;et for sample storage (kept at less than or equal to 6.0 degrees
1) set to 44.5 degrees Celsius+/- 0.2 degrees?
D.0 degrees Celsius +1-1.0 degrees? 0
aRna Yess
ipling flow proportional?
ed below all treatment units?
collected?
in
erature set for sample storage (kept at less than or equal to 5.0 degrees
ipling performed as required by the permit (frequency, sampling type
Upstream l DownstLeaMIAMg1ing

FF
permit. N 0073639 owner - Faculty. U�Iffowbrook Subdivision P
Inspection Gates 07124/2015 Inspection Type. compliance Evaluation
Q122Lationj,& Mainterrande Yes Nrs NA N
Is the plant generally clean with acceptable housekeeping? so
Does the facility analyze process control parameters, for ex. MLSS, MCRT, Settleable U000
Solids, pH, DO, Sludge Judge, and other that are applicable?
Comment; The facilLty,,gggoed to be r erl o' erated and well maintained. Process control
measurements were bein documented and laintarled on -site.
ualizatio Basins Yes No NA NE
Is the basin aerated? N 11 11 0
Is the basin free of bypass lines or structures to the natural environment? N 0 11 0
Is the basin free of excessive grease? 0 0 0 El
Are all pumps present? IN 0 0 11
Are all pumps operable? In ❑ ® Q
Are float controls operable? a 0 ® 0
Are audible and visual alarms operable? 11 13 0 Cl
Is basin size/volume adequate?
Comment.
Bar Screens Yes No NA N
Type of bar screen
a.Manual
b.Mechanical 13
Are the bars adequately screening debris?
Is the screen free of excessive debris
Is disposal of screening in compliance? 0 0 0
11
Is the unit in good condition? N 13 0
Comment: The facilLty is eguipped with coarse bar screens. Screenings are ultimately disposed at a
permitted landfill.
Aeraition Basins Yes No NA' _NE
Mode of operation Ext, Air
Type of aeration system Diffused
Is the basin free of dead spots? N © 130
Are surface aerators and mixers operational?
Are the diffusers operational? 0 0
Is the foam the proper color for the treatment process? 11 © 0 13
Page* 5

iL
Peres
Inspection pa
Lk2otign lea
3539 [ Owner - Facility.
Willowbrook Subdivision WWrP
015 Inspection Type:
compliance Evaluation'
Yes No NA NE
3s than 25% of the basin's surface?
in
®
❑
Q
tale?
0
C1
11
0
ble?(1,0 to 3.0 mgtl)
N
Cl
®
❑
h is added on an as -needed basis to maintain @12pLogttate alkalinit I H levels.
clarifier
t Q
Yes Ng NA NE
ee of black and odorous wastewater?
®
11
13
f ' b 7d f 1'd "' 11 f 1 1 .fl
excesalVe UI up o so I s ICt Cen er We o IrcU Of Can 'of.
7
of weir blockage"?
of evidence of short-circuiting?
at adequate`?
of excessive floating sludge?
t operational"?
El
to acceptable (low turbulence)"?
clear of excessive solids/pin floc?
lanket level acceptable*? (Ap roximately 1/4 of the side all depth)
I -Tablet
Yes
rinatorrs operational?
the proper size and type?
as in use?
1
chlorine residual acceptable'?
,hamber free of growth, or sludge buildup?
ie residual prior to de -chlorination?
surement - Effluent
ter used for reporting?

Willowbrook Subdivision
P
Pennit� NCO07353 Owner. Eacilitya
Inspection mate: 07/24/2015 Inspection "type. Compliance, Evaluation
F12w Measurement - Effluent
Yes Na NA NE
Is flow meter calibrated annually"
0
Is the flaw meter operational?
11
13
(if units are separated) Does the chart recorder match the flew meter?
0
0
Comment: The flow meter is calibrated annually and was last calibrated on /212015 by
Horizon
n ineerin Consultin Inc.
De-chllortnativn
Yes No NA BE
Type of system ?
Tablet
Is the feed ratio proportional to chlorine amount (I to 1)?
0
0
so
Is storage appropriate for cylinders?
0
0
# Is de -chlorination substance stared away from chlorine containers?
i-J
Comment*
Are the tablets the proper size and type?
11
0
©
El
Are tablet de -chlorinators operational?
M
13
130
Number of tubes in use?
Comment:
Effluent Pipe
Yes No NA NE
Is right of way to the outfall properly maintained?
11
0
El
13
Are the receiving water free of foam other than trace amounts and other debris?
If effluent (diffuser pipes are required) are they operating property?
DOME]
Comment; The efflueol,gooeared clear with no floatable solids or foam. The receiving
strum did not
wear to be neclativelv impacted.
Aerobic DiggLter
Yes No NA NE
Is the capacity adequate?
0
0
❑
© ;
Is the mixing adequate?
0
®
13
13
Is the site free of excessive foaming in the tank?
M
Q
Is the odor acceptable?
11
©
0
11
# Is tankage available for properly waste sludge?
0
0
0
Comment; The facility is eauirwed with an aerated sludge holding tank. A contracted com n
(purrently B m arner removes wastewater solids on an as -needed basis.
Standbv Power
Yes No NA NE
Page#
7

Ornary power source?
ring the inspection?
In I
In I
ml
re wastewater site?
4 vendor for extended run on back-up power? m 11
0 Cl

NCDENR
North Carolina department of Environment and Natural Resources
Pat McCrory Donald R. van der Vaart
Governor Secretary
March 9, 2015
RECEIVEDINCDENRIDWR
CERTIFIED MAIL7013 2630 0001 8998 4797
RETURN RECEIPT REQUSTED APR 2 2015
r. Thomas J. Roberts, President WOROS
Aqua North Carolina, Inc. MOORESVILLE REGIONAL
202 Mackenan Ct
Cary NC, 27511
Subject: Notice of Deficiency
Failure to Submit Electronic Discharge Monitoring Reports (eDMRs)
Willowbrook Subdivision WWTP
DES Permit 1 C0073539
Mecklenburg County
Tear Mr. Roberts:
nic Discharge Monitoring Report (eDMR) system. by October 29, 2014. Our records
of this letter, the subject facility has not registered to use cDMR.
and begin submitting reports electronically is a violation of the terms of your permit,
notice of Violation and/or the assessment of civil penalties. In order to reduce the'ris
il enforcement action, you must complete your registration within 30 days of receipt t
staff member as listed under the "Contact Us" section of the website.
Thank you for your cooperation in this matter.
Sine ely, Y
S. Jay Zimmerman, Dir r
Division of Water Resources
cc: NPDES File
Central :Files
Mecklenburg County DES
1617 Mail Service Center, Raleigh, North Carolina 27699-1617
Phone. [phone]nternet. www.ncwaterquality.orq
An Equal Opportunity l Affirmative Action Employer— Made in part by recycled paper

RECEIVED/NCDENPMM
WNW NIAR 19 2015
North Carolina Department of Environment and Natural Resources WQROS
MOORESVILLE REGIONAL OFFICE
Pat McCrory Donald R. van der Vaart
Governor Secretary
March 9, 2015
CERTB'JED MAfL7013 2630 00018998 4797
RETURN RECEIPT RE
LQUE-STED
Mr. Thomas I Roberts, President
Aqua Nor th Carolina, Inc.
202 Mackenan Ct
Cary NC, 27511
Subject: -Notice of Deficiency
Failure to Submit Electronic Discharge Monitoring Reports (eDMRs)
Willowbrook Subdivision WWTP
NPDES Permit NCO073539
Mecklenburg County
Dear Mr. -,Roberts:
that as of the date of this letter, the subject facifity has not registered to use eDMR.
Failure to register and begin submitting reports electronically is a violation of the tertris of your permit, su1jecting
you to a possible Notice of Violation and/or the assessment of civil penalties. In order to reduce the risk of
receiving additional enforcement action, you must complete your registration within 3 0 days of receipt of this
notice.
TheDivision has prepared a website devoted to all aspects of eDMR, including registration for its use, obtaining
an eDMR, user account, and answers to ftequently asked questions. You are encouraged to visit the website at:
Int or
Up---//pptqL1,Ldc
q1Wlip—tiledug. Should you have further questions regarding eDMR after
reviewing the website's content, or bave need of further assistance, you should contact the appropriate Division
staff member as listed under the "Contact Us" section of the website,
Thank you for your cooperation in this matter.
sinqfely�
S. Jay Zimmerman, Dir, r
Division of Water Resources
cc: NVDES File
Central Files
Mcck=enburg CouruyDEH���
1617 Mail Service Center, Raleigh, North Carolina 27699-1617
Phone: [phone] kinternet: www.ncwaterqLtality.org
An Equal Opportunity � Affirmative Action Employer - Made h part by recycled paper

7
fflX.*A 11", 1 Ot
MCNE"WR
MEMO=
Pat McCrory Thomas A * Reeder John E. Skvada, III
Govemor Acting Director Secretary
June 13, 2013
Mr. Thomas Roberts, President
Aqua North Carolina, Inc.
202 MacKenan Court
Cary, North Carolina 27511
SUBJECT: Compliance Evaluation Inspection
Willowbrook Subdivision WWTP
NPDES Permit No. NCO073539
Mecklenburg County, NC
Dear Mr. Roberts -
On December 18, 2012, Andrew Martin of the Mecklenburg County Water Quality Program (MCWQP)
conducted an inspection at the subject facility. This inspection was conducted as part of a cooperative
working agreement between Mecklenburg County and the Division of Water Quality. The enclosed
report should be self-explanatory.
If you have any questions concerning this report or any other matters, please do not hesitate to call Ms.
Allocco or me at this office.
Sincerely,
for Michael Parker
Regional Supervisor
Surface Water Protection
Mooresville Regional Office
Enclosure
cc: Rusty Rozzelle, MGWQP
Mooresville Regional Office
Location, 610 East Center Ave., Sufte 301, Mooresville, NG 28115 ON
Phone: ('704) 663-1699 \ Fax-, [phone] � Customer Service: 1-877-623-6748 No Carolina
'A�"t W"'MWat"UaHtY'org

F11
North Carolina Department of Environment and Natural Resources
Division of Water Quality
es Perdue Charles Wakild, P.E.
De(
Director
July 31, 2012
i North Carolina, Inc.
YlacKenan Court
, North Carolina 27511
ition: Thomas Roberts
Subject: Notice of Violation —Monitoring Violation
Tracking #: NOV-2012-MV-0062
Willowbrook Subdivision WWTP
NPDES Permit No. NCO073539
Mecklenburg County
Mr. Roberts:
iew of the April 2012, self -monitoring report for the subject facility revealed monitoring
violation(
illowing parameter(s) at Outfall 00 1:
x per
- -I--- A- ____ _­_ -1 -1- - I I I I I _ - .
Marcia Allocco at the letterhead address,
If you have questions concerning this matter, please do not hesitate to contact Ms. Allocco or me at 704/663-
1699.
Sincerely,
e
Robert B. Krebs
Surface Water Protection
Regional Supervisor
cc: Point Source Branch
MR0 Files
RK
Mooresville Regional Office
Location: 610 East Center Ave., Suite 301 Mooresville, NC 28115
Phone: [phone] k Fax: [phone] i Customer Service: 1-877-623-6748 One
Internet., httpd/podal.nodenrorg/web/wq N hCarolina
An Equal Opportunity 4 Affirmative Action Employer - 3M. Recycled/1 01/6 Post Consumer paper Y444(rally

# a
I
i A
rC&E4--R F L Faw,"r
North Carolina Department of Environment and Natural Resources
Division of Water Quality
Beverly Eaves Perdue Charles Wakild, P.E. Dee Freeman
Governor Director Secretary
June 27, 2012
Mr. Thames J. Roberts
Aqua North Carolina, Inc.
202 MacKenan Court
Cary, North Carolina 27511
Subject: Notice of Violation — Monitoring Violation
Tracking #. NOV-2 °12_ V-0050
Willowbrook Subdivision fP
NPDES Permit No. NCO073539
Mecklenburg County
Clear Mr. Roberts:
review of the March 2012 self -monitoring report for the subject facility revealed monitoring
violation(s) of the following parameter(s) at Outfall 001:
Date Parameter Reported Value Monitoring Requirement
2126-3/3 TRQ 1 /week (< 10 µg/c on 311) 2x/week
Remedial actions, if not already implemented, should be taken to correct any problems. The Division
f Water Quality may pursue enforcement actions for this and any additional violations. If the
violations are due to a transcription error (data left off the DMF) please submit an amended DMR
(two copies) to this Office along with a cover letter asking for rescission of the Notice of Violation.
Please address your correspondence to Ms. Marcia Allocco at the letterhead address.
If you; have questions concerning this matter, please do not hesitate to contact Ms. Alloo or me at
704/663-1699.
Sincerely,
Robert B. Krebs
Surface Water Protection
Regional Supervisor
cc: Point Source Branch
R. Rzell„ MCWQP
MA
Mooresville Regional Office
Location: 610 East Center Ave . Suite 301 Mooresville, NC 28115 One
Phone: [phone] Fax: [phone] + Customer Service:1-877-623-6748 i� �t� oaf na
Internet; http.liportal.ncdenr,orglwebiq
An Equal Opportunity t Affirmative Action Employer - 30% Reeycied,110% Post Consumer paper AdMA711Y

Permit No. Facility
NCO028746 r " WTP
N OO6372O T.
NCO065587 r' Uri P
hti`M724 d r Farm...— en IAAAITP
County
Stokes
Fors th
�Fors'th
Fors `th
Rndl` h
Fors `th
Al hn
Rndl h
Dvdsn
Fors' th
Dvdsn
Forsith
Dvdsn
Surr
Su
Sur
Sur
Sur;
Surry
Su
u
Forslith
Sure
Surr
NCO086142
Park 1
uasion
tCCaO8642
Gaston
NCCO069035
Gaston
NCO075205
I I
lredell
NCO056154
tredelt
NCO05874
Catawba
NCO074772
t n WTP
Iredell
NCO074900
l
tredelt
NCO063355
' I' ro P
Catawba
NCQO62481
I
k6dell
NCO028941
a P
Rowan
NCO060693
Catawba
NC O80691
Windermere W " P
tread

January 25,,
WSINUNW,
By notice of
permit appli+
attached list
the require
Branch
;r Protection Section
Vater Quality
Tvice Center
276-1617
Delegation of Signature Authority
May Concern:
Name
Thomas J. Roberts P
Jack Lihvarcik
Robert Ashley R
Matthew C"ostner
Larry Finnicuin A
Michael Melton
Duane Rimmer R
Sincer
Thomas J. Verts
President and COO
cc: Winston Salem Regional Office, DWQ
Mooresville Regional Office,';DWQ
www.aquanortf
'';
IJ

Division
Coleer
Dii
l
Roberts, President
}arolia, Inc.
an Court
,arolina 27511
SUBJECT:
1A
N`
M
>erts,
71 FILE
WR
ranm nt and Natural Resources
iter Quality
illins Dee Freeman
Secretary
nber S,2011
fiance Evaluation Inspection
,brook Subdivision WWTP
S Permit No. NC 07353
�nburg County, NC
wor-King agreemenT oetween meCKienourg county and the Division of Water Quality, The enclosed
report should be self-explanatory,
f you have any questions concerning this report or any either matters, please do not hesitate to call Ms.
Alloccb or me at this office.
Sincerely,
for Robert B. Krebs
Regional Supervisor
Surface Water Protection
Enclosure
c: Rusty Rozelle MCP
Mooresville Regional Office
location: 610 East Center Ave., Suite 301, Mooresville, NC 28115 One
Phone. [phone] Fax: [phone] t Customer service: 1-877-623-6748 NordiCarolina,
Internet: a ncwaterquaiity.org
An Equal Opportunity' Af€r nsfive Action Employer— 30% Recyclerl,110% Post Consumer paper NIIA114allil

easurement, whi(
the facility.
ling at the time of the inspection. The receiving water did not appear to be
ent.
VENT:
i continuous recording flow measurement device to monitor effluent flow fr(
ieter appeared to be operating properly at the time of the inspection. The fl
)n June 24, 2011
3 PROGRAM:
re operator log book was observed for the period December 2010 to December 2011, The DMRs
ator log book indicate that the facility was in compliance with permit monitoring requirements and
) limits during the review period,
kTORY:
Aqua North Carolina is certified (NC Certification #5035) to perform all field parameter laboratory analyses
specified in the permit and contracts with Water Tech Labs, Inc. (NC Laboratory Certification #50) to
perform chemical analyses specified in the permit. Water Tech Labs, Inc, was not evaluated during the
inspection.

OPERATIONS MAINTENANCE:
Overall, the facility appeared to be well maintained. Facility mai'
documented.
SLUDGE DISPOSAL:
L & L Environmental, Inc, handles sludge disposal and Mudge i
Environmental, Inc. was not evaluated under this inspection.
SEWER 1OVERFLOW:
measurements at multiple paints'
to report the bypass of collection
penalties of up to $25,000.00 per
needed. L & L
been corrected, the
l minate, and prevent
that ruches any water
allons on the ground
r those + spills reaching
pill entered surface
lection of upstream
aygen and pH
Idtive impact.; Failure
<ts violators to

Aquz
202 f
Cary,
February 21, 2011
Mr. Tom BeInick
N,PrDES Program Supervisor
NCDENR — DWQ
512 N. Salisbury Street
Raleigh, NC 27604
Dear MT. Belnick:
I am writing to request air addition in signature authority
(DMRs) for Aqua North Carolina's western region syste
its Francum.
�quest are being provided to Mike Parke
inston-Salem Regional Office. A list ol
Sinc
Thomas J. Ro erts
President and COO
cc: Mike Parker
Steve Tedder
David Schlobohm
Michael Melton
Leigh Sprimont
Duane Rimmer
Dennis Francum
An Aqua America Company

NPDES
Alexar
Ashe l
Bridge
Count
Count
Diac
Fox Rt
Harbo
High
Keltic
Killian
Malla
Maple
McCai
Mint I
teal<le;
Oxfori
Pine U
South
Spinn;
Willoti
Windt
NPDES
Banni
Briary
Bright
--I-
)oresville Regional Office
Domestic < 1MGD
l Domestic < 1MGD
!o Domestic < 1MGD
Y. Domestic < 1MGD
Y. Domestic < 1MGD
% Domestic < 1MGD
a;
Ya
Domestic < 1MGD
Yo Domestic < 1MGD
Y. Domestic < 1MGD
Yo Domestic < 1MGD
"A Domestic < 1MCD
Yo Domestic < 1MGD
x'
bstic < 1MGD
;stir < 1MGD
!stir < 1MGD
ems reporting to Winston Salem Regional Office
III #2 WTP
100% Domestic < 1MGD
Iclmd WUS Reuse
Is 1 WTP
Is 2 WTP
Greystone SD WWTP
iuuro uomeszic �- atvak:�u
Hillcrest SD - Well #3
WTP
M lbille Heights WWTP
100% Domestic < 1MGD
Mikkola Downs SD WWTP
100 Domestic < 1MGD
Mitchell Bluff - Well #1
WTP
Olde Beau Golf Club WWTP
10091c Domestic < 1MGD
Penman Heights WWTP
100% Domestic < 1MGD
Pine CakesSD-Well #2
WTP
Reeves Woods SD Well 42
WTP
Salem Glen SD WWTP
100% Domestic < 1MGD
Salem Quarters WWTP
100% Domestic < 1MGD
Snow Hill subdivision
WTP
Spring Creek WWTP
100% Domestic < 1MGD
Stonington SD - Well #1
WTP
The Hollows subdivision
WTP
Wellesley Place WWTP
100% Domestic < 2MGD
Willow Creek WWTP
100% Domestic < 1MGD
Windgate Subdivision
WTP

RECEIVED
DIVISION OF' WATER QUALITY
MAR 2 8 2011
AOUA. MOOREMLLE REGIONAL OFFICE
Aqua North Carolina, Inc. Thomas J. Roberts
202 MacKenan Court President and Chief
March 24, 2011 Cary, NC 27511 Operating Officer
T: 919.6515770
[e-mail]
Ms. Marcia Allocco www,aquanorthcarolina.corn
NCDENR/Division of Water Quality
Surface Water Protection
u 10 East Center Ave., Suite 301
Mooresville, NC -2811
Re: Compliance Evaluation Inspection (CEI
Willowbrook Subdivision "WWTP
Permit No.: NCO073539
Mecklenburg County
Dear Ms. Allocco:
This letter is in response to the Compliance Evaluation Inspection (CEI) performed at the referenced
wastewater treatment plant owned and operated by Aqua North Carolina, Inc (Aqua) on December 28,
2010. The following addresses the comments of your letter.
FACILITY SITE REVIEW;
All of the existing components of the facility were in service and appeared to be operating
properly at the time of the inspection. However, the new emergency generator would not transfer
power to operate the facility.
Res ohs:
One of the companies that Aqua uses for generator maintenance (Portable Power) was sent to the
WWTP after the inspection. Repairs to the new emergency generator were made oil January 19,
2011. The generator has been tested to ensure that adequate power is provided in the event that
utility power is lost.
If you have any comments or concerns, please contact Robert Ashley in our Denver office at (704) 489-
9404, extension 57224,
Sincerely,
Thomas J. Roberts
President and COO
cc; Mr. Rusty Rozzelle MCWQP "
An Aqua America Company

PF
NCDENR
North Carolina i e aIrtm nt of Environment and Nattural Resources
Division of Water Quality
Beverly Eaves Perdue Coleer H. Sullins tree Freeman
Governor Girsctcr Secretary
February 2:5, 2 01
Mr. Thomas Roberts, President
Aqua North Carolina, Inc.
202 MacKenan Court`
Cary, North Carolina 27511
SUBJECT: Compliance Evaluation Inspection
Willowbrook Subdivision WWTP
NPDES Permit No. NCO073S
Mecklenburg County, NC
Bear Mr. Roberts:
On December 28, 2010, Andrew Martin of the Mecklenburg County eater Quality Program M WQP)
conducted an inspection at the subject facility. This inspection was conducted as part of a cooperative
working agreement between Mecklenburg County and the Division of Water Quality. The enclosed
report should be self-explanatory. .
It is requested that a written response be submitted to this Office by March 25, 2011, addressing the
noted deficiency in the enclosed report. In responding to the violations, Tease address your comments
to the attention of Ms. Alloco of this Office at the letterhead address, Additionally, please send a copy
of your response to Mr. Rusty Roz elle of MC WQP at 700 N. Tryon Street, Suite 205, Charlotte, NC
28202.
If you have any questions concerning this report or any other matters, please do not hesitate to call s.
Allocco or me at this office.
Sincerely,]
fo r Robert B. Krebs
Regional Supervisor
Surface Water Protection
Enclosure
c Rusty Rozzelle, MC QP
'K/adln
Mooresville Regional Office
Location: 610 Past Center Ave,, Suite 301, Mooresville, SIC 28115 t 61C
Phone° [phone] t Fax: [phone] t customer Service:1-877-623•6743 NorthCarolina
Internet: wwvv ncwaterquatity.ar

United States Environmental Protection Agency
EPA Washington, DO 20460
Water Compliance Inspection Report
Section A: National Data System Coding
�orrn Aoprovea,
3MB No. 2040-0057
Approval Expires 8/31i98
Transaction Code NPDES Yriklo/Day Inscection Type Inspector Facility Type
N 5 NCO073539 10/12/28 C C 2
Remarks.-
Inspectcr: Mecklenburg County' ater Quality Program
Inspection Work Days Facility Self -Monitoring Rating 81 QA Reserved
0,5 3 N N
Section B: Facility Data
Name and Location of Facility Inspected: Entry TimelDate: Permit Effective:
Willowbrook Subdivision WVVTP 12/28/2010 December 1, 2008
Raman Creek Court 9:00 AM
Off of NO Highway 73
Southeast of Caldwell Exit Time/Date: Permit Expires:
Mecklenburg County, NC 12/28/2010 November 30, 2013
11:00 AM
Name(s) of On -Site Representatives/Title/Phone Number:
Mr, Dana Bixby / Operator in Responsible Charge / [phone]
Name- and -Address oF —Res-p'—o n'si _bI e_0_ffi_c__i
Thomas J. Roberts Title: President
Aqua North Carolina, Inc,
202 Mackenan Court Phone Number: [phone]
Cary, NC 27511
Contacted: No
Permit Z r
Z Records/Reports Z Self -Monitoring Program Z Sludge Handling Disposal [I Pollution Prevention
JZ Facility Site Review D Compliance Schedules Pretreatment Program El Multimedia
Z Effluent/Receiving Waters M Laboratory D Stormwater El Other:
Section D: Summary of Findings/Comments
See Attached Summary
Signature(s) of Inspoctor(sF Agency/OfficefTelephone: Date:
Andrew Martin MCWQP 1f041336-5500
T nature of evie r. 110iffice: Date:
I - N — — "' — Division of Water Quality epv PoD
Marcia Allocco Surface Water Protection — Mooresville Regional Office
EPA Form 3560-3 (Rev 9-94) Previous editions are obsolete

The subject facility was last inspected by MCWQP on October `?, 009. A Compliance Evaluation
Inspection Report was issued on October "` , ` 009,
PERMIT:
The current NPDES permi, became etfective on December 1, 2008, and expires on No -,,-ember 3 , 2013.
i he treatment syste to consists of an extended -aeration package treatment plant with bar screen, aeration basin,
rectangular clarifier, aerobic digester, chlorine contact basin, effluent tablet chlorination, effluent tablet
dechlorinat cn, and effluent continuous recording flow measurement, which is consistent with the current
permit. The facility is permitted to discharge 0,048 MG1 . The facility has installed a 9,900-gallon, steel, flow -
equalization basin with two 144 CFM blowers and diffuser assemblies, duplex ') 3 GPM submersible pumps,
flow divider box, including all piping, electrical controls, and other appurtenances necessary to provide a
co plete system. Authorization to Construct No. 073539A02 for the equalization basin was issued on'�1ay 7,
2009. A new natural gas powered emergency generator has been installed at the facility. The permit appears`
adequate for the facility and the waste stream being treated..
The certification classification for NC0073539 requires that the facility have an operator in responsible
charge (ORC) with a Grade 2 Biological Water Pollution Control System (WW-2) certification. The facility is
staffed with personnel (ORC and Beck -up )RC) that possess the appropriate operator certification,
RECORDS/REPORTS:
Discharge Monitoring Reports (DMRs) were reviewed for the period. December 2009 through
November 2010, The ORC Maintains detailed logs and calibration records relative to the operation
maintenance, self -monitoring', maintenance, and process control of the fiteility.
FACILITY SITE VIEW:
All of the existing components of the facility were in service and appeared to be operating properly at
the time of the inspection. However, the new emergency generator would not transfer power to operate the
facility. Please repair the switch as soon as possible.
EFFLUENT/RECEIVING WATERS,
The facility discharges to R:amah Creek, which is a Class C water in the Yadkin -Pee Dee River Basin.
The facility was discharging at the time of the inspection. The receiving water did not appear to be adversely
affected by the effluent.
FLOW MEASUREMENT:
The facility utilizes a continuous recording flow measurement device to monitor effluent flow from the
system. The flow meter appeared to be operating properly at the time of the inspection. The flow meter was
last calibrated on July 9, 2 010.

SELF -MONITORING PROGR.A I. 14
Discharge Monitoring Reports (I IRs) were reviewed for the period December 2009 through
November 2010. The DMR.s indicate that the facility was in compliance with permit monitoring requirements
and discharge limits during the review periods
LABORATORY.
The perrrittee contracts with Aqua Nortia Carolina (NC Certification 445035) to perform all geld
parameter laboratory analyses specified in the permit and with Water Tech Labs, Inc. (NC Laboratory
Certification 50) to perform chemical analyses specified in the permit. Water Tech Labs, Inc, was not
evaluated during the inspection. A review of the documentation and instrumentation associated with field
parameter laboratory analyses was completed during the inspection. All field instruments are calibrated before
each use. No deficiencies were found.
OPERATIONS & MAINTENANCE:
Overall, the facility appeared to be well maintained, with the exception of the malfunctioning generator.
SLUDGE DISPOSAL:
Biotech Liquid Waste and Robert's Septic Service handles sludge disposal, Sludge is disposed of
approximately every two months. Biotech Liquid Waste and Robert's Septic Service were not evaluated in this
inspection.
SEWER OVERFLOW:
LOW:
The facility experienced one sewer overflow this year. The overflow was due to the, plant being left in
wasting mode while the operator was off site. 01690
'lease be advised that pursuant to Part 11, Section F of your NPDES pen it, and Forth. Carolina.
Administrative Code (NCAC) 15A 2B .0506 (a)(2), any failure of a collection system., pumping station or
treatment facility resulting in a bypass without treatment of all or any portion of the wastewater shall be
reported to the appropriate regional office (Mooresville Regional Office 704- 3-1 ) as soon as passible but
no later than 24 hours from the time the per ittee became aware of the bypass. Spills occurring on weekends
or holidays can be reported to the Division's Emergency Response personnel at 00/6 2_7 5 , 00/85 -036 or
91 /'733- 300. A written report shall also be provided within.. five (5) days of the time of the incident. The
report shall contain a description of the bypass, and its cause; the period of the bypass, including exact dates and
times, and if the bypass has not been corrected, the anticipated time it is expected to continue, and steps taker
(or planned) to reduce, eliminate, and prevent recurrence of the similar events, Any spill that reaches surface
waters (i.e. any spill that reaches any water already present in a conveyance, stream.; ditch, etc.) or any spill
greater than 1,000 gallons on the ground that does not reach surface waters must be reported. An adequate spill
response for those spills reaching surface waters should include an evaluation downstream of the point at which
the spill entered surface waters to determine if a fish kill occurred, The evaluation should also include the
collection of upstream dissolved oxygen and pH measurements for background information and dissolved
oxygen and pH measurements at multiple points downstream of the entry point to document any negative
impact. Failure to report the bypass of collection system, pumping station or treatment facility subjects
violators to penalties of up to $25,000.00 per day per violation.

AMU
Performance An
t. General Information
Facility/System Name:. Willowbi
Responsible entity: A ua Nort',,
Person in Charge/Contact: Tom
Applicable Permit s). C
Description of C Collection System or Tre
This 0.8 MGD wastewater treatment f
aeration tank and clarifier, stud e holdin
meter and refrigeratedcomposite'samplei
II. Performance
Text Summary of System Performance for Calendar Year t .
This plant consistently met discharge permit limits in 2009.
.Dist y month) any violations of permit conditions or other environmental
regulations. Monthly lists should include discussion of any environmental
impacts and corrective measures taken to address violations.
January Compliant
February Compliant

Compliant
Compliant
Compliant
Compliant
Compliant
Compliant
Compliant
Compliant
Compliant
Compliant
fication
er at qu's Southern Call Center.
'ertification
have been notified of its availability.
Date. 02/26/2010
Responsible Person
Title.Regional Compliance :Manager
Entity: Aqua North Carolina, Inc.

• C 5 B 1"i 5+ P°4
INUFLI] UdfUllfid LI
rs Perdue
iornas Roberts, President
forth Carolina, Inc.
acKenan Court
urth Carolina 27511
SUBJECT:
Jr. Roberts',
Sincerely,
,nnit No. NCO073539
rg County, NC
for Robert B. Krebs
Regional Supervisor
Surface Water Protection
Enclosure
cc. Rusty Rozzelle, MC ' P
RBK/adm
Mooresville Regional Office � T One t Location: 610 East Center Ave„ Suite 301, Mooresville, N 28115
Phone; (704) 66 -16681 Fax: [phone] t Customer Service; 1.877.6 3-6748 ltt 1 i"C
Internet: www.ncwaterquality.org Nafthralill

s�United States Environmental Protection Agency, Washington, DC 20460 FormApproved
OANP ES Compliance Inspection Report OMB No. 2040-O00Jl
'
North Carolina Department of Environment and Natural Resources Approval Expires
Division of Water Quality, Mooresville' Regional Office• 7l31t85
Section: A: lational"l i System
' Coding
Transaction Code NPDES Permit No. y`R/M01DAY Inspection Type Inspector Facility Type
N 5 NC0073539 09/10/02 C C 2
Remarks:
Inspector: Mecklenburg County Water Quality Program
Inspection Fork Days .Facility Self -Monitoring Evaluation 'Rating ; EI QA ....Reserved.....,....:
0.54 }� N N
t" {``Ii "A,
4
>
Name and Location of Facility Inspected: Entry Time: 930 am Permit Effective Date:
December 1, 2008
Willowbrook Subdivision. WWTP Exit Time: 10: i0 am f
Raah Creels Court Permit Expiration hate:
Off of NC Highway 73 Bate: October 2, 2009' November 30 2013
Southeast of Caldwell
Mecklenburg County, NC
Name(s) of On -Site Representatives --- _:.__"Title(s) -------- Phone No(s):
Kevin Curl, Aqua NC, Inc. / ORC I Phone: [phone]
Name and Address of Responsible Official: Title: President
Thomas J. Roberts
Aqua North Carolina, Inc. ?
!Phone No. Contacted,202 Sackenan Co I9) 4 7-8 712 No
Cary, NC 27511
.. ��S5��YYfi yw/yay.,c {�.�ay.�.yy,�Yy+(.�y yxy� �■e�y py�M. .. ;
Rn4tiEiii C 4€i. 1F fl1:�R#i4in ;1 R iii4i..
M
Permit Flow Measurement Operations & Maintenance X Sewer Overflow
Z Records/Reports Z Self -Monitoring ring Program Z Sludge Handling/Disposal [l Pollution Prevention
Facility Site Review El Compliance' Schedules ❑ Pretreatment Program [I Multimedia
Z Effluent/Receiving Effluent/ReceivingWaters El Laboratory ' �r �El Stor wa/t'er [ l Other:
Al,u c3Q 'i �Eai�'i din .�l lq m e t1i
,.,
All areas are rated satisfactory unless otherwise indicated. See Attached Sheet(s) for Summary
Signature(s) of Inspector(s): Agency/Office/Telephone: Date:
Andrew Martin MCWQP / (' 04) 336- 500 October 20, 2009
Signature of Reviewer: Agency/Office: Date:
CDENR — Division of Water Quality
Marcia Allocca Surface Water Protection — Mooresville Relional Office I October 28„ 2009
EPA.. Form 3560-3 (Revised 3-85) Previous Editions are Obsolete

r
GENERAL:
The subject facility was last inspected by M
Evaluation Inspection Report was issued on Septetr.
PERMIT:
The certification classification for
e facility is staffed with personnel (ORC
itor certification.
PORTS:
on September 3., 2008, A Compliance
200&
wcember 1, 2008, and expires on
ent permit. The faci
ess of installing a 9,�
diffuser assemblies,
rig, electrical control,,
)rization to Construc
009. A new natural
mit appears adequat(
process control of the facility.
FACILITY SITE REVIEW:
All of the existing components of the facility were in service and appeared to be
operating properly at the time of the inspection. However the new emergency generator would
not transfer power to operate the facility once the main power was shut off Please repair the
emergency generator as soon as possible.
EFFLUENT/RECEIVING WATERS:
The facility discharges to Ramah Creek, which is a Class C water in the Yadkin -Pee Dee
River Basin, The facility was discharging at the time of the inspection. The receiving water did
not appear to be adversely affected by the effluent.

FLOW MEASUREMENT:
The facility utilizes a con
flow from the system. The flow
inspection. The flow meter was
SELF-MONIT"O UG PROGI
Discharge Monitoring Re
through August 2009. The DMI
monitoring' requirements and dis+
dibrated on July i 1,
(DMRs) were review
.cafe that the facility v
LABORATORY:
The perittee contracts with .Aqua North Carolina
all field parameter laboratory analyses specified in the penn
(NC Laboratory Certification #50) to perform chemical anal
Tech Labs, Inc. was not evaluated daring the inspection. A'
instrumentation associated with field parameter laboratory a
inspection. All field instruments are calibrated before each.
Overall, the facility apet
malfunctioning generator reporte
SLUDGE DISPOSAL:
Biotech Liquid `waste
disposed of approximately every
were not evaluated in this inspect
SEWER, OVERFLOW:
Please be advised that Maui
Carolina Administrative {ode (
pumping station or treatment fact
of the wastewater shall be reports
Office 704-663-169 ) as soon as
becarne aware of the bypass. Sp
Division's emergency Response
written report shall also be provi€
shall contain a description of the
dates and times, and if the b pas
continue; and steps taken (or plat
events. Any spill that roaches su;...
L
xrly at'the time of the
period 2008
ipliance with permit
d.
cation 4503 5) to perform
Water Tech Labs, Inc.
&cd in the permit. Water
the documentation and
as completed during the
eficiencies were found.
xcepton of the
of this report.

station or treatment facility subjects violators to penalties of up to $25,000.00 per clay per
violation.

A A
f-Iry WIF,
AA IL
L,
RE
x'ICKE)PENAR
North Carolina Department of Environment and Natural Resources
Division of Water Quality
Beverly Eaves Perdue Coleen H. Sullins Dee Freeman
Governor Director Secretary
May 12,2009
Mr. Michael Melton
Aqua North Carolina, Inc.
4163 Sinclair Street MAY 15
Denver, North Carolina 28307
SUBJECT: Aqua North Carolina, Inc. M-Suface Wer proloci,
A to C No. 073539A02
Transmittal of Approved Plans and Specifications
Dear Mr. Melton:
Enclosed is a copy of the plans and specifications, which were approved on May 7, 2009.
The subject documents have been stamped "approved" for your records. A copy is also being
forwarded to your engineer and to the Mooresville Regional Office. The Permittee should retain
these documents for the life of the facility.
Should you have questions regarding this matter, call me at [phone].
Sincerely,
Seth Robertson, P.E., Supervisor
Design Management Unit
ar: sr
Enclosures
cc: J. Thurman Home, P.E. - Horizon Engineering & Consulting, Inc., 2510 Walker Rd.,
Mount Pleasant, NC 28124
DWQ Mooresville Regional,0ffift,
Daniel Blaisdell, P.E.
Anita E. Reed, P.E.
ATC File
1633 Mail Service Center, Raleil;lh, North Carolina 27699-1633
Locaf*n: 2728 Capital Blvd, Raleigh, North Carolina 27604 Orle
orthCa,r
Phone: [phone] l FAX: [phone] X Customer Service: 1-877-623-6748 Nolina
lntemet; wwricwaterquality,org
An Equal Opportunity t Affirmative Action Employer Naft(rally

LV-WA&OVA
NCDENR
North Carolina Department of Environment and Natural Resources
Division of Water Quality
es Perdue Coleen H. Sullins
s.
Director R
May 7,2009 MAY 3 201X.)�j
.-,I Melton
4 Carolina, Inc.
air Street M-Suwater ptc,
)rth Carolina 28307 rface ,�
k4son
SUBJECT: Authorization to Construct
A to C No. 073539AO2
Aqua North Carolina, Inc.
Willowbrook Subdivision WWTP
Mecklenburg County
4elton:
i of the following specific modifications:
blowers and diffuser assembly, duplex 83.3 GPM submersible pumps, flow
divider box, including all piping, electrical controls, and other appurtenances
necessary to provide a complete system, in conformity with the prQJect plans,
specifications, and other supporting data subsequently filed and approved by the
Department of Environment and Natural Resources.
This Authorization to Construct is issued in accordance with Part 111, Paragraph A of
NPDES Permit No. NCO073539 issued October 7, 2008, and shall be subject to revocation
unless the wastewater treatment facilities are constructed in accordance with the conditions and
limitations specified in Permit No. NCO073539.
The sludge generated from these treatment facilities must be disposed of in accordance
with G.S. 143-215.1 and in a manner approved by the Division.
1617 Mail Service Center, Bale h, North Carolina 27699,1617
One
Locatim 512 N. Salisbury St, Raleigh, North Carolina 27604
Phone: [phone] k FAX: [phone] ? Customer Service, 1-877-6Z3-6748 NoilliCarolitia
lntwnet: www,racy aterqUaHtY,0r,
, q
An FquaOppodunity � Affimative, Actic'.)n Employef AtIfillulk

Mr. Michael Melton
May 7,2009
Page 2
In the event that the facilities fail to perform satisfactorily, including the creation of
nuisance conditions, the Permittee shall take immediate corrective action, including those as may
be required by the Division, such as the construction of additional or replacement wastewater
treatment or disposal facilities.
The Mooresville Regional Office- telenhnnp. mimht-r (70Al 661-1600 ebnll hp n"tifA,4 at
inspection can be made. Such notification to the regional supervisor shall be made during the
normal office hours from 8:00 a.m. until 5:00 pm. on Monday through Friday, excluding State
Holidays.
Upon completion of construction and prior to operation of this permitted facility, a
certification must be received from a professional engineer certifying that the permitted facility
has been installed in accordance with the NPDES Permit, this Authorization to Construct and the
approved plans and specifications. Mail the Certification to: Construction Grants & Loans,
DWQ/DE-NR, 1633 Mail Service Center, Raleigh, NC 27699-1633.
Upon classification of the facility by the Certification Commission, the Permittee shall
employ a certified wastewater treatment plant operator to be in responsible charge {CFTC) of the
wastewater treatment facilities. The operator must hold a certificate of the type and grade at
least equivalent to or greater than the classification assigned to the wastewater treatment
,facilities by the Certification Commission.
The Permittee must also employ a certified back-up operator of the appropriate type and
grade to comply with the conditions of'1'15A:8G.0202. The ORC of the facility must visit each
Class I facility at least weekly and each Class 11, 111 and IV facility at least daily, excluding
weekends and holidays, must property manage the facility, must document daily operation and
maintenance of the facility, and must comply with all other conditions of TI 5A: 8G.0202.
A copy of the approved plans and specifications shall be maintained on file by the
Permittee for the life of the facility.
During the construction of the proposed additions/modifications, the permittee shall,
continue to properly maintain and operate the existing wastewater treatment facilities at all times,
and in such a manner, as necessary to comply with the effluent limits specified in the NI11DES
Permit.
You are reminded that it is mandatoryfor the project to be constructed in accordance
with the North Carolina Sedimentation Pollution Control Act, and when applicable, the North
Carolina Dam Safety Act. In addition, the specifications must clearly state what the contractor's
responsibilities shall be in complying with these Acts.

PFMr. Michael Melton
May 7,2009
Page 3
Prior to entering into any contract(s) for construction, the recipient must have obtained all
applicable permits from the State.
Failure to abide by the requirements contained in this Authorization to Construct may
subject the Pertnittee to an enforcement action by the Division in accordance with North
Carolina General Statute 143-215.6A to 143-215.6C.
The issuance of this Authorization to Construct does not preclude the Permittee from
complying with any and all statutes, rules, regrdations, or ordinances which may be imposed by
other goverm-nent agencies (local, state, and federal) which have jurisdiction.
One (1) set of approved plans and specifications is being forwarded to you. If you have
any questions or need additional information, please contact Seth Robertson, P.E. at telephone
number [phone].
Sincerely,
r/ Coleen H. Sullins
AR:sr
cc: J. Thurman Horne, P.E. - Horizon Engineering & Consulting, Inc., 2510 Walker Rd.,
Mount Pleasant, NC 28124
Mecklenburg County Health Department
Technical Assistance and Certification Unit
Point Source Branch, NPDES Program
Daniel Blaisdell, P.E.
Anita E. Reed, P.E.
ATC File

W
hei
of
02
Engineer's'Certification
qQ n Aiihr ri-rriefor,A Prnfoecinwal Pnaim-pr in
)n steel flow equalization tank with two (2) 144 CFM
bly, duplex 83.3 GPM submersible pumps, flow
Registration N
Construction Grants & Loans
DENR/DWQ
1633 Mail Service Center
Raleigh, NC 27699-1633

Performance Annual Report
RPM
t
I. General Information
Facility/System Name: Willowbrook
Responsible Entity. Aqua North Carolina
"Al
:Person in Charge/Contact: Tarn Roberts
Applicable 'Permit (s) t,t
Description of Collection System or Treatment Process.
This 0.048 MGD wastewater treatment facility consists of a bar screen,
aeration tank and clarifier, sludge holding tank, tablet chlorination, flour
meter and refrigerated composite sampler. The system began dechlorination
by tablet in June 2005 pursuant to a change in emit requirements.
I. Performance
Text Summary System Performance for Calendar Year 200 :
This plant consistently met discharge pen -nit limits in 2008.
List (by month) any violations of permit conditions or ether environmental
regulations. Monthly lists should include discussion of any environmental
impacts and corrective measures taken to address violatio .,
January Compliant � �� � � xCF � V F
r
February Compliant
March Compliant

April; Compliant
May Compliant
:Tune Compliant
July Compliant
August Compliant
September Compliant
October Compliant
November Compliant
December Compliant
III. Notification
Our customers will receive a message on their bills regarding the availability
of this report upon request, and a notebook containing these reports is
located in our Customer Service office.
IV". Certification
certify under penalty of law that this report is complete and accurate to the
best of my'knowledge, I further certify that this report has been made
available to the users or customers of the named system and that those users
have been notified of its availability.
Date: 0 /28/09
Responsible Person
Title; Regional Compliance Manager-
Entity: Aqua North Carolina

< t
Performance Annual Report
1. General Information
Facility/System Name: Willows Creek
ir
Other Areas Served: Mane Mountain, Brantley
Satterwythe & Timberlands'
Responsible ;Entity. Aqua North Carolina 4 ` k
Person in Charge/Contact: Tom Roberts
:Applicablepermit (s): P73
Description of Collection System or Treatment Process -
This 0 15 MGD wastewater treatment facility consists of a bay- screen, flow equalization
tank, dual aeration tanks and clarifiers aerated sludge holding tank, tertiary filters,
ultraviolet disinfection with backup tablet chlorination and de -chlorination, a refrigerated
composite sampler, a continuous flow meter, post aeration and standby power generator:
H. Performance
Text Summary of System Performance for Calendar Year 008:
This wastewater treatment plant erformed very and net all effluent limits its
2008.
List y month any violations of permit conditions or ether environmental
regulations. Monthly lists should include discussion of any environmental
impacts and corrective measures taken to address violations
r
January Compliant
February Compliant
s ... of

March Compliant
April Compliant
May Compliant
June Compliant
July Compliant
August Compliant
September Compliant
October Compliant
November Compliant
December Compliant
III. Notification
Our customers will receive a message on their bills regarding the availability
of this report upon request and a notebook containing these reports is located
n our Customer Service office.
. Certification
certify under penalty of lay that this report is complete and accurate to the
best of my knowledge. I further certify that this report has been made
e
available to the risers or customers of the named system and that these users
have been notified of its availability.
1�t,zrjiaJ'D49DL.-)'' Date: 0 / 8/ }
Responsible Person
Title: Regional Compliance Manager
Entity: Aqua North Carolina

rncr
NN Michael F. Easley; ov
William G, Ross,Jr., Secret
North Carolina Department of Environment and Natural'Resources �
_j
Co9eest H. Sullins, Director
Division of Water Quality
September 29, 2008
r. Gary Mosley, State Operations Manager
Aqua North Carolina, Inc.
2 MacKenan Court
Cary, NC 27511
SUBJECT: Compliance Evaluation Inspection
Willowbrook. Subdivision WWTP
i ES Permit No. NCO073 3
Mecklenburg County, NC
Dear Mr. Moseley
On September , 2008, Mr. Andrew Martin of the Mecklenburg County Water
Quality Program (MCWQP) conducted an inspection at the subject facility. This
inspection was conducted as part of a cooperative working agreement between.
Mecklenburg County and the Division of Water Quality. The enclosed report should be
self-explanatory.
If you have any question's concerning this report or any ether matters, ;please do net
hesitate to call Ms. Marcia Alloeco or me at this office.
Sincerely,
fog° Robert B. Krebs
Regional Supervisor
Surface Water Protection
Enclosure
cc: Rusty Rozelle, MCWQP
Kladm
FILE: llo brook,0073539,0908 doe
Oo��th arolina
E�
�
NpENll7�
Mooresville Regional Office Division of Water Quality Phone [phone] Customer Service
Internet: w�-A ncwater_ggat tv.q.- 610 East Center Ave, Suite 301 Mooresville, NC 28115 Fax 704-66:3-6040 1-877-623-6748
An Equal OpportunitylAtfdrmative Action Employer — 50% Recycledl10% Past Consumer Paper

orm Approved

The subject facility was last inspected by MCWQP on September-2o, 2007. A
Compliance Evaluation Inspection Report was issued on October 07, 2008.
PERMIT:
The current NPDES permit bece effective on December 1, 2003, and expires on
November 30, 2008. Permit renewal was requested by the permittee and received by the
Division of Water Quality on March o, 2008.
The treatment system consists of an extended -aeration package treatment plant with bar
screen, aeration basin, rectangular clarifier, aerobic digester, chlorine contact basin, effluent
tablet chlorination, effluent tablet dechlo ination, and effluent continuous recording flow
measurement, which is consistent with the current permit, The facility} is permitted to discharge
0.048 MGD. The permit appears adequate for the facility and the waste stream being treated.
The certification classification for NCO073539 requires that the facility have an operator
in responsible charge (C RC) with a Grade 2 Biological Dater Pollution Control System (t W-2)
certification. The facility is staffed with personnel (ORC and Back-up CRC) that possess the
appropriate operator certification.
RECORDS/REPORTS:
Discharge Monitoring Reports (DMRs) were reviewed for the period. August 2007
through July 2008. The reports appearedto be properly completed. The CRC ` maintains detailed
logs and calibration records relative to the operation & maintenanceand self - monitoring of the
facility. The GRC maintains daily logs and records/reports relative to self -monitoring,
maintenance, calibration, and process control.
FACILITY SITE VIEW:
All of the existing components of the facility were in service and appeared to be operating
properly at the time of the inspection, However some pin flack was observed in the clarifier.
EFFLUENT/RECEIVING WATERS:
The facility discharges to Ramah Creek, which is a Class C water in the Yadkin -Pee Dee
River Basin. The facility was discharging at the time of the inspection. The receiving water slid
not appear to be adversely affected by the effluent,

FLOW MEASUREMENT:
RAM:
aperly at the time of the
the period August 2007
,ipliance with permit
:riod.
SLUDGE DISPOSAL:
Biotech Liquid Waste and Robert's Septic Service handles sludge disposal. Sludge is
disposed of approximately every two months, Biotech Liquid Waste and Robert's Septic Service
were not evaluated in this inspection.
SEWER OVERFLOW:
Please be advised that pursuant to Part 11, Section E of your NPDES permit, and North
Carolina Administrative Code (NCAC) 15A 2B .0506 (a)(2), any failure of a collection system,
pumping station or treatment facility resulting in a bypass without treatment of all or any portion
of the wastewater shall be reported to the appropriate regional office (Mooresville Regional
Office 704-663-1699) as soon as possible but no later than 24 hours from the time the permittee
became aware of the bypass. Spills occurring on weekends or holidays can be reported to the
Division's Emergency Response personnel at 800/662-7956, 800/858-0368 or 919/733-3300. A
written report shall also be provided within five (5) days of the time of the incident. The report
shall contain a description of the bypass, and its cause; the period of the bypass, including exact
dates and times, and if the bypass has not been corrected, the anticipated time it is expected to

Michael F Easley, Governor
William G, Ross Jr., Secretary
NorthREC
fr nt caaarces
s'er'r' ns, ectcar
vitaatity'
October 10, 200
7
Mr. Michael Melton ;
Aqua North Carolina, Inc.
4163 Sinclair Street DMSulface Denver, North Carolina 28307 s�itt
SUBJECT: Request for Additional Information
Aqua North Carolina, Inc.
Willowbrook Subdivision WWTP
WWTP Improvements
TC No 073539A02
Mecklenburg County
]Gear Mr. Melton:
A review of the Plans and specifications in support of the request for Authorization to
Construct has been completed by the Construction Grants and Loans Section (C &t.). The
comments resulting from this review are being transmitted directly to your engineer for
clarification and resolution; a copy is attached for your reference. Our goal is to issue the
Authorization to Construct as soon as possible. If a complete response is not received within 30
days, the application and supporting information will be returned.
Upon receipt of satisfactory responses from your engineer to our comments, the review of
the plan documents will be completed. If you have any questions concerning this natter, please
do not hesitate to contact Anita E. Reed, P.E., State Project Review Engineer, at (1' ); 715-621 .
Sincerely,
Seth Robertson, P.E., Supervisor
Construction Grants and Loans Section
Design Management Unit
ARldr
Attachment to all
cc: J. Thurman florne, P.E... Horizon Engineering & Consulting, Inc., 2510 Walker Rd.,;
Mount Pleasant, N" 28124
Daniel Blaisdell, P.E.
Seth Robertson, P.E.
Anita E. Reed, P.E.
ATC lade
Construction Grants and Loans Section
1
1633 Mail Service Center Raleigh NC 27699-1633
ne
Phone: [phone] FAX: [phone] Internet: www.nccgi.net Nor t Caro 1 n
An Equal Opportunity/Affirmative Action Employer - 50% Recycled110% Post Consumer Paper X7&id&k

Construction Grants & Loans Section
Orr Design Management Unit
Aqua North Carolina, Inc.
Willowbrook Subdivision WWTP
WWTP Improvements
ATC No. 07353,9AO2
Mecklenburg County
Request for Additional Information
General Comments
1. Provide three (3) final sets of plans and specifications for approval.
Review of Calculations
2. Provide buoyancy calculations using 57.6 lb/cf as the weight of saturated soil. Do not
include the weight of soil due to the angle of influence in the calculations to allow for a
safety factor.
3. Verify the existing backup generator will accommodate additional electrical demand
from the new pumps and blowers.
4. The selected pump for this project appears to operate at edge of the stable zone with an
efficiency of 37.6%. Consider specifying a different pump with higher efficiency rate.
Review of Plans
5. All treatment and storage units shall be located 50 feet from property lines. According to
units are less than 50 feet from the fence. Provide signed agreement or other
documentation between Aqua and surrounding property owners acknowledging the
WWTP location.
6. Reorient the proposed equalization (EQ) tanks to maximize the distance from the
property line.
7. Provide an emergency overflow fro the EQ tank to the existing WWTP.
8. Remove the splitter box from the design. It is not necessary because the flow is not being
distributed between two treatment trains.
9. Provide 2 feet of treeboard in tanks.
10. Verify how the existing plant and EQ tanks will be connected. Plans show they are
touching. Consider providing space between the tanks and running pipe between them.
11. Provide structural drawing for the concrete pad under tanks. Detail is called out on Sheet
2 of 5 but pad dimensions are not clear.

1 . Provideinformation on how potential solids or grit accumulation will be removed from
the EQ tanks.
13. Relocate the manual bar screen to the EQ basin influent pipe.
14. Verify the existing influent pipe invert. It appears to be at an elevation of 698.5 Feet.
15. Verify the elevation at ground level. It appears to be at 698.5 feet.
16, Provide a detail of all pipe penetrations into tanks.
17. Show the influent pipe location on EQ tank.
18. The force mama pipe from the EQ pumps is shown going across the walkway. Please
verify the location of this piping and resolve the conflict.
19. Indicate the location of the electrical control panel for the new systems on the site plan.

OV
Performance Annual Report,
I. General Information
Facility/System Name: Willowbrook
Responsible entity: A ua North (�arolina Inc.
.Person in Charge/Contact- Michael S Harwood
Applicable Permit (s); 2
Description of Collection System or Treatment Process:
This 0.048 mgd wastewater treatment facility conssts of a bar screen,
aeration tank and clarifier, sludge holdinor tank, tablet chlorination, flow
meter and refrigerated composite sampler. The system began dechlorination
by tablet In June 2005 pursuant to a change in er it re uirement.
I. Performance
Text Summary of System Performance for Calendar Year 2 ( :
This ;plant consistently met discharge permit limits in 2006.
List (by month) any violations: of permit conditions or other environmental
regulations. Monthly lists should include discussion of any environmental
pacts and corrective measures taken to address violations.
January Compliant'
February Compliant
March Compliant

PPV
April Compliant
May Compliant
June Compliant
July Compliant
August Compliant
September A Notice of Deficiency was issued following
inspection of the plant due to one weekly`measurement of
total residual chlorine inadvertently missed in July, 2005.
October Compliant
November Compliant
December Compliant
111. Notification
Our customers received a message can their bills regarding the availability of
this report upon request, and a notebook containing these reports is located
in our Customer Service office.
IV. Certification
certify under penalty of law that this report is complete and accurate to the
best of my knowledge. I further certify that this report has been made
available to the users or customers ofthe named system and that those users
have been notified of its availability.
Late: 02/07/07
Responsi e Person
Title; Regional Manager Engineering & Compliance
Entity: Aqua North Carolina, Inc.

,ate
PV
RECEiV
Performance Annual Report''
NC DFNR M710,
I. General information . ' `
Facility/Systems ITT Willowbrook
Responsible Entity: ua Noah tarot db Ileatr Ilrilies Inc.
Person in Charge/Contact: Tom Roberts
Applicable Permit s;
Description of (collection System or Treatment Process:
This 0.048 mgd wastewater treatment facility consists of a bar screen,
aeration tank and clarifier, sled holdinor tank, tablet chlorination, flow
meter and refrigerated composite sampler. The system began dechlorination
,,,b,y tablet in June 200 pursuant to a change in permit re uir meats.
T. Performance
Text Summary of System Performance for Calendar Year 2047:
This plant consistently met discharge permit limits in 2007.
List (by month) any violations ofpermit conditions or other environmental
regulations. Monthly lists should include discussion o
impacts and corrective measures taken to address violaPt�
Em T ah n IEW DI
January Compliant
February Compliant
March Compliant POINT SOU BRANCH

VFV
April Compliant
May Compliant
.Tune Compliant
July Compliant
August Compliant
September Compliant
October Compliant
November Compliant
December Compliant
III Notification
Our customers received a message on their bills. regarding the availability of
this report upon request, and a notebook containing these reports is located
in our Customer Service office.
I. Certification
I`certify under penalty of law that this report is complete and accurate to the
best of my knowledge. I further certify that this report has been made
available to the users or customers of the named system and that those users
have been notified of its availability.
pl—
late; 2h7 0
Responsible Person
Title: Regional Compliance Manager
Entity. Aqua North Carolina dba Heater Utilities, Inc.

0� ` Michael F. Easle , o error
r
William G, Ross Jr., Secretary
North Carolina Department of Environmentand Natural Resources
Coleen Fi, Sullins, Director
Division of Water Quality
October 5, 200
Mr. Gary Moseley, Western NC Regional Manager
Aqua North Carolina
163 Sinclair Street
Denver, North Carolina 2837
Compliance Evaluation Inspection
Willowbrook Subdivision WWTP
NPDES Permit No. NCO073539
Mecklenburg County, NC
Dear Mr. Moseley:
Enclosed is a copy of the Compliance Evaluation Inspection report for the
inspection conducted at the subject facility on September 26, 2007, by Ms, Olivia :Hutchins
of the Mecklenburg County Water Quality Program (MC QP).This inspection was
conducted as part of a cooperative working agreement between Mecklenburg County d
the Division of Water Quality. Please provide` the facility's Operator in Responsible
Charge with the findings of the inspection by forwarding a copy of the enclosed report.
The enclosed report should be self-explanatory; however should you have any questions
concerning this report or any other matters, please do not hesitate to call Ms. Marcia
Allocco or me at this Office.
Sincerely,
for Robert B. Krebs
Regional Supervisor
Surface Water Protection
Enclosure
cc: Rusty Roelle, MCWQP
IKlojh
FILE. willowbrook.0073539.0907.dac
N�" e hC`arolina
+CDENR 11t`UM1
Mooresville Regional Office Division of Water Quality Phone 704- 63-I699 Customer Service
Internet: a X is n _ 3I r ttt,sli t, g 610 East Center Ave, Suite 301 Mooresville, NC 281'I5 Fax [phone] I-877-6 3-6749
An Equal Opportunity/Affirmative Action Employer— 50% Recycledl10% Post Consumer Paper'

ports
ector s). Agency/Office/Telephone:
MC QP i (704) 36-5500
1e11 r enev/Office!
Inspector Facility Type
C
Deserved.......... .
I ecemiser�i, 003
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Contacted?
No
Marcia Allocco Surface Water Protection — Mooresville Regional Office October 4, 2007
EPA Form 3560- (Revised 3-85) PreviousEditions are Obsolete

Iected by the effluent.
Mt
,NCE:
Please be advised that pui
Carolina Administrative Code (I
pumping station or treatment fac
of the wastewater shall be report(
Office 704-663-16' ) as soon as
became aware of the bypass. Spi
.division's Emergency Response
written report shall also be provi{
shall contain a description of the;
ig property at tree time or the
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nd maintained. The
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dates and times, and if the bypass has not been corrected, the anticipated time it is expected to
continue; and steps taken. (or planned) to reduce, eliminate, and prevent recurrence of the similar
events. Any spill that reaches surface waters (i.e. any spill that reaches any water already present
in a conveyance, stream, ditch, etc.) or any spill greater than 1,000 gallons on the ground that
does not reach surface waters must be reported. An adequate spill response for those spills
reaching surface waters should include an evaluation downstream of the point at which the spill
entered surface waters to determine if a fish kill occurred. The evaluation should also include the
collection of upstream dissolved oxygen and pH measurements for background information and
dissolved oxygen and pH measurements at multiple points downstream of the entry point to
document any negative impact. Failure to report the bypass of collection system, pumping
station or treatment facility subjects violators to penalties of up to $25,000.00 per day per
violation.

WA Michael F, Easley, Governoit'll-
Q #
6 William G. Ross Jr., Secretary
7
North Carolina Department of Environment and Natural Resources
Alan W, Klimek, P,E. Director
pro
Division of Water Quality
October 23, 2006
Mr. Mike Meyers
Compliance & Engineering Manager
Aqua North Carolina
PO Box 4889
Cary, NC 27519
SUBJECT: NOTICE OF DEFICIENCY
Compliance Evaluation Inspection
Willowbrook Subdivision WWTP
NPDES Permit No. NCO073539
Mecklenburg County, NC
Dear Mr. Meyers:
On September 20, 2006, Ms Olivia Hutchins of the Mecklenburg County Water Quality
Progrinn (MCWQP) conducted an inspection at the subject facility. This inspection was conducted
as part of a cooperative working agreement between Mecklenburg County and the Division of Water
Quality. The enclosed report should be self-explanatory.
This report is being issued as a Notice of Deficiency (NOD) due to the deficiencies with
regard to the subject permit as detailed under the Permit and Self -Monitoring sections of the
report. It is requested that a written response be submitted to this Office by no later than
November 24 2006. In responding, please address your comments to the attention of Ms. Marcia
Allocco. Additionally, please send a copy of this response to Mr. Rusty Rozzelle of MCWQP at
700 N. Tryon Street, Suite 205, Charlotte, NC 28202.
If you have any questions concerning this report or any other matters, please do not hesitate to call
Ms. Marcia Allocco or me at this office.
Sincerely,
D. Rex Gleason, P.E.
Water Quality Regional Supervisor
Enclosure
cc: Rusty Rozzelle, MCWQP
DRG/ojh
E� willowbrook,0073539,0906.doc One,
%hCarolina
MAL 7,
WDENR Wurallil
Mooresville Rlegional Office Division of Water Quality Phone [phone] Customer Service
Internet: %�,iyw,,Iic)yaterqLi,,tlt�voro 6 10 East Center Ave, Suite 301 Mooresville, NC 28115 Fax [phone]
An Equal Opportunity/Affirmative Action Employer — 50% Recycled/l 0% Post Consumer Paper

F'r
GENERAL;
The subject facility was last inspected by MCWQP on August 24, 2004. A Compliance
EvaluationInspection Deport was issued on September 1, 2004.
PERMIT:
The current NPDES permit became effective on December 1, 2003, and expires on
November 30, 2008.
The treatment system consists of an extended aeration package treatment plant with bar
screen, aeration basin, rectangular clarifier, aerobic digester, effluent tablet chlorination, effluent
tablet dechlorination, chlorine contact basin, and effluent continuous recording flaw
measurement, which is consistent with the current permit. The facility is permitted to discharge
O.048 MGD. The permit appears adequate for the facility and the waste stream being treated.
Pursuant to G.S.14 - 15.1 C, the owner or operator of any wastewater collection or
treatment works, the operation of which is primarily to collect or treat municipal or domestic
wastewater and for which a permit is issued under this Part, shall provide to the users or
customers of the collection system or treatment works and to the Department an annual report.
The Mooresville Regional Office of the Division' of Water Quality does not possess a copy of the
annual report for`2005 for the Willowbrook Subdivision. WWTP. Please provide a copy of the
latest annual report.
The certification classification for NCO073539 requires that the facility have an operator
in responsible charge (ORC) with a (wade 2 Biological Water pollution Control System (WW-2)
certification.. The facility is staffed with personnel that possess the appropriate operator
certification.
Discharge Monitoring Reports (DMIRs) were reviewed for the period July 2005 through
June <2006. The reports appeared to be properly completed. The ORC maintains detailed logs and
calibration records relative to the operation & maintenance and self -monitoring of the facility.
The ORC maintains daily logs and records/reports relative to self -monitoring, maintenance,
calibration and process control.
FACILITY SITE 'VIE
All of the existing components of the facility were in service and appeared to be operating
properly at the time of the inspection.
EFFLUENT/RECEIVING WATERS:
The facility discharges to R ` ah Creek, which is a Class Cf water is the Yadkin -Pee Dee

—I,
was
III
The receiving water did
versely affected by the effluent.
EMENT:
g properly at the time of the
�006.
)RING PROGRAM:
nrin Ri- nrtc tl-)XAR�z� xv,-rp rPxAPwM
'Rs indicate that the facility was in compliance with permit monitoring
ad discharge limits during the review period. However, the following deficiency
ing this review:
15 — The total residual chlorine concentration was monitored on June 30, 2005,
he week of June 26 through July 2, 2005� The required monitoring frequency is
.es per week.
ky:
associated with field parameter laboratory analyses was completed during the inspection. All
field instruments are calibrated each time before use. No deficiencies were found.
OPERATIONS & MAINTENANCE:
No problems with operations or maintenance of the facility were observed at the time of
inspection. The facility and grounds appeared to be properly operated and maintained. The
current overall operating strategy appears acceptable for the size and type of the facility.
SLUDGE DISPOSAL:
Liquid Waste handles sludge disposal. Sludge is disposed of approximately every two
months. Biotech Liquid Waste was not evaluated in this inspection.

h
sl
d
e,
it
d
,RFLOW:
be advised that pursuant, to Part 11, Section E of your NPDE 11 T, ermit, and North
nistrative Code (NCAQ 15A 2B .0506 (a)(2), any failure ol a,�ollection system,
truent facility resulting in a bypass without treatment o,4* all or any portion
be reported to the appropriate regional office (Moore v, Ile Regional
Ls soon as possible but no later than 24 hours from th,.� 'itae the pennittee
'pass. Spills occurring on weekends or holidays can b( rt ported to the
Response personnel at 800/662-7956, 800/858-0368 or )19/733-3300. A
be provided within five (5) days of the time of the incit et,t. The report
,on of the bypass, and its cause; the period of the bypass, 'n, �Iuding exact
Lhe bypass has not been corrected, the anticipated time it i , f <pected to
-In (or planned) to reduce, eliminate, and prevent recurrenc ( f the similar
caches surface waters (i.e. any spill that reaches any water Iroady present
i, ditch, etc.) or any spill greater than 1,000 gallons on the L, or nd that
,vaters must be reported. An adequate spill response for tho,,, -Is,,iills .
reaching surface waters should include an evaluation downstream of the point at wL -,h the spill
entered surfacewaters, to determine if a fish kill occurred. The evaluation should als � ii elude the
collection of upstream dissolved oxygen and pff measurements for background infori tat on and
dissolved oxygen and PH measurements at multiple points downstream of the entry p( � nt to
document any negative impact. Failure to report the bypass of collection system, pum, ;,nl,,
station or treatment facility subjects violators to penalties of up to $25,000.00 per day I r
violation.

Michael F. Easley, Governor
William G. Ross Jr., Secretary
North Carolina Department of Environment and Natural Resources
.Maas W. Klimek, P.E, Director
Division of Water Quality
c DEPT. OF ENARONMEN,
April 20, 2005 AND NATtWC PESOURCES
�µ
r,.
Mr, Neil Phillips
Aqua. North Carolina„ Inc. APR 2 8 2005
Post Office Box 49
Cary, North Carolina 275I9
WATE
SUBJECT: Authorization to Construct
A to C No. 073539AOI
Aqua North Carolina, Inc.
Willowbrook Subdivision WW P
Mecklenburg, County
Dear Mr. Phillips;
A fast track application for Authorization to Construct dechlorination facilities was
received on April 15, 2005, by the Division. Authorization is hereby granted for the construction
of modifications to the existing; Willowbrook Subdivision WW"I"P with discharge of treated
wastewater into Ramah Creek of the Yadkin -Pee Dee River Basin.
This authorization results in no increase in design or per pitted capacity and is awarded
for the construction of the following specific modifications:
Installation of a tablet dechl rination system, pursuant to the fast track application
received on April 15, 2005, and in conformity with the Minimum Design Criteria
for l echlorination Facilities:
This Authorization to Construct is issued in accordance with Part Ili, Paragraph A of
NPDES Permit No. NC 073539 issued October 29, 2003, and shall be subject to: revocation
unless the wastewater treatment facilities are constructed in accordance with the, conditions and
limitations specified in Permit No. NCO07353 ,
In the event that the facilities fail to perform satisfactorily, including the creation of
nuisance conditions, the Peritfittee shall take immediate corrective action, including those as may
be required by this Division, such as the construction of additional or replacement wastewater:
treatment or disposal facilities.
The Mooresville Regional Office, telephone number• (704) 3-1699, shall be notified at
least 'forty-eight (4 ) hours in advance of operation of the installed facilities so that an on site
inspection can be made. Such notification to the regional supervisor shall be made during the
normal office hours from 8:00 a.m. until 5:00 p.m. on Monday through Friday, excluding Mate
Holidays.
Nrta� hC arolina
riiidl?
North Carolina Dig is,on oi* �,k:atc€ Quality 1617 Mail Service Center Raleigh, NC 27699_ l h i 7 FAX
(9197133-7015 C USIOrtaer S rVi e
Internet: h2o.enr.state.nc.us 512 N. Saalistaur-y St. Raleigh, NC' 27604 P'AX (()[t))73:1-2496 1-577-62 -6748
An Equal Opportunity/Affirmative Action Employer — 50% Recycled/10% Post Consumer Paper

Mr. Neil Phillips
April 20, 2005
Page 2
Pursuant to 15A NCAC 2H .0140, upon completion of construction and prier to operation of
these pe itted facilities, the completed Engineering Certification fortri attached to this permit shall be
submitted to the address provided on the form.
Upon classification of the facility by the Certification Commission, the Permittee shall
employ a certifiedwastewater treatment plant operator to be in responsible charge'(ORC) of the
wastewater treatment facilities. The operator must hold a certificate of the type and grade at least
equivalent to or greater than the classification assigned to the wastewater treatment facilities by
the Certification Commission.
The Pennittee must also employ a certified back-up operator of the appropriate type and
grade to comply with the conditions ofT15A.8G.0202. The ORC of the facility must visit each
Class I facility at least weekly and each Class 11,111 and IV facility at least daily, excluding
weekends and holidays, must properly manage the facility, must document daily operation and
maintenance of the facility, and must comply with all other conditions of T 15A:8G.02 2.
A campy ofthe approved plans and specifications shall be maintained on file by the
Permittee for the life of the facility.
During the construction of the proposed additions/modifications, the perittee shall
continue to properly maintain and operate the existing wastewater treatment facilities at all times,
and in such a manner, as necessary to comply with the effluent limits specified in the NPDES
Permit.
You are reminded that it is mandatory for the project to be constructed in accordance
with the North Carolina Sedimentation Pollution Control Act, and, when a` livable, the North
Carolina Dam Safety Act. In addition, the specifications must clearly state what the contractor's
responsibilities shall be in complying with these Acts.
:failure to abide by the requirements contained in this Authorization. to Construct may
subject the Permittee to an enforcement action by the Division of Water Quality in accordance
with North Carolina General Statute 14 -21 .6A to 14 -215.0 C.
The issuance of this Authorization to Construct does not preclude the Permittee from
complying with any and all statutes, rules, regulations, or ordinances which may be imposed by
other government agencies (local, state, and federal) which have jurisdiction.

EPPFFr'
Mr. Neil Phillips
April 20, 2005
Page 3
If you have any questions or need additional information, please do not hesitate to contact
Cecil G. Madden, Jr., P.E. at telephone number (19) 715-6203.
Sincerely,
411
Ian W. Klim k E.
MHlcgm
cc: J. Thurman Horne, P.E. — Horizon Engineering,& Consulting
Mecklenburg, County Health De artment'
technical Assistance and Certification Unit
Daniel Blaisdell, P.E.
Point Source Branch, NPDES Program
Cecil G. Madden, Jr., P.E.
Mark Hubbard, E.I.
A to C File

mpppp-p�
Aqua North Carolina, Inc.
A to 0 No. 0735A1
Issued April 20, 2005
Engineer's Certification
as a duly registered Professional Engineer in
the State of North Carolina, having been authorized to observe (periodically/weekly/full time)
the construction of the modifications and improvements to Willowbrook Subdivision WWTP
located on NC Highway 73 in Mecklenburg County for the Aqua North Carolina, Inc., hereby
state that, to the best of my abilities, due care and diligence was used in the observation of the
following construction:
Installation of a: tablet dechlorinatin system, pursuantto the fast track application
received on April 15, 2005, and in conformity with the Minimum Design Criteria
for Dechlorination Facilities;
I certify that the construction of the above referenced project was observed to be built
within substantial compliance and intent of the approved plans and specifications.
Signature Registration No.
Tate
Send to: Construction Grants & Loans
DENR IOW(
1633 Mail Service Center
Raleigh, NC 27699-16 3

s
Performance Annual Report
I. General Information
Facility/System Na . Willowbrook
Responsible Entity- AguaSour Inc.
Person in Charge/Contact. Michael I Myers
Applicable Permit (s):
Description ription of Collection System or Treatment ent Process. -
This 0.048 rn d wastewater treatment facility consists of a bar screen,
aeration tank and clarifier, slud holdin tank, tablet chlorination,
chlorine contact tanl, flow star and refri gated co osit sa ler.
Performance
Test Summary of System Performance for Calendar Year 2004
This plant consistently met discharge permit limits.
List (bymonth) any violations of permit conditions or ether environmental
regulations. Monthly lists should include discussion of any environmental
impacts and corrective measures taken to address violations.
January Compliant
February Compliant
March Compliant
April Compliant

May Compliant
June Compliant
July Compliant
August Compliant
September Compliant
October Compliant
November Compliant
December Compliant
11. Notification
Customers received a message on their bills regarding ;the availability of this
report upon request and a notebook containing every report is located in the
appropriate Customer Service office.
111. Certification
I certify under penalty of law that this report is complete and accurate to the
best of my knowledge. I further certify that this report has been made
available to the users or customers of the named system and that those users
have been notified of its availability.
Date. 2/23/0
Responsible Person
Title: Compliance & Engineering Manager
Entity: Aqua North Carolina, Inc.

L
Alan W. KJimek, P.E., Director � �m-- " -­ -'-
EwtRONMENT AND NAWURAL RESOURCES
June 12, 2003
Mr. Dustin Metreyeon
AquaSource Utilities Inc.
107 Commercial Park Drive
Concord, North Carolina 28027
Subject: NPDES Permit Renewal Application
Permit NCO073539
Willowbrook Subdivision
MeckJenburg County
Dear Mr. Metreyeon:
The NPDES Unit received your permit renewal application on June 4, 2003. Thank you for submitting
this package. The renewal request did not include a sludge management plan. Please provide us
with a sludge management plan to process this renewal.
YVU it lutt'111=1 1111V1111CIUVII 1Z LV wn- tj%�11111U , -- -, .- - --- -.-
has several vacant positions. This staff shortage has lasted for over 4 years and is delaying all permit
renewals. Our remaining pennit writers are currently reviewing Authorizations to Construct,
speculative limit requests, major permit modifications and 201 plan updates ahead of permit renewals.
This is necessary due to a variety of factors, including mandatory deadlines in the statutes which
govern our program.
If this staff shortage delays reissuance of NCO073539 the existing requirements in your permit will
remain in effect until the permit is renewed (or the Division takes other action). We appreciate your
patience and understanding while we operate with a severely depleted staff. If you have any
additional questions concerning renewal of the subject permit, please contact Charles Weaver at (919)
733-5083, extension 511.
Sincerely,
U CIA1 'L�L, I 1� bt-
Valery Stephens
Point Source Branch
ccg
''.*"##M#~nal Office, Water Quality Section
NPDES File
Central Files
1617 Mail Service Center, Raleigh, North Carolina 27699-1617 919 733-5083, extension 520 (fax) 919 733-0719
VISIT US ON THE iNTERNET @ http://h2o.enr.state.nc.us/NPDES [e-mail]

F 7ES APPLICATION FOR PERMIT RENEWAL- SHORT FORM D
f!
I�DE
I
To be filed only by privately -owned dischargers of 100% domestic wastewater (<I MOD flow)
N. C. Department of Environment and Natural Resources
Division of Water Quality / NPDES Unit
1617 Mail Service Center, Raleigh, NC 27699-1617
http-//h2o.enr.state.nc.us/NPDES/
North Carolina NPDES Permit Number F900 73539
Please print or type
1. Contact Information:
Facility Name Willowbrook Subdivision
Owner Name AquaSource Utilities, Inc.
Street Address 107 Commercial Park Drive
city Concord
State / Zip Code _NC
Telephone Number [phone]
Fax Number [phone]
e-mail Address [e-mail]
Operator Name Perry Smith
Street Address Same as above
city Same as above
State / Zip Code Same as above
County Same as above
Telephone Number Same as above
2. Location of facility producing discharge:
Check here if same as above 1:1
Facility Name (If different from above) Same as above
Street Address or State Road ---- Ramah Creek Court, off NCHWY 73
city Charlotte
State / Zip Code NC 28036
County Mecklenburg
3. Reason for application:
Expansion/ Modification Existing Unpermitted Discharge
Renewal New Facility
_77 7777=
Please provide a description of the expansion/ modification:
NOT APPLICABLE
Page I of 3 Version 12102

� I I l� 1 1111111 11 qi � I I � I 111111; 111
MINE,
4. Description of the existing treatment facilities flirt all installed components with
capacitie#
.048 mgd wastewater treatment system with the following components: barscreen, aeration
tank, clarifier, tablet chlorination and contact chamber, aerated sludge holding tank and
continuous flow measurement.
5. Description of wastewater (check all that apply .
Type of Facility Generating Wastewater
Industrial Number of Employees one
Commercial Number of Employees
Residential X Number of Homes 98
School Number of Students Staff
Other
Describe the source(s) of wastewater (example: subdivision, mobile home park, etc.):
100 % domestic wastewater with typical hydraulic and organic loading rates from subdivision.
6. List all permits, construction approvals and/or applications (check all that apply:
TYP_e Permit Number Type Permit Number
RC RA NA Non -Attainment NA
UIC NA Ocean Dumping NA
NPDES NCO073539 Dredge/Fill Permits NA
PSD NA Other NA
NEB PS' NA NA
7. Number of separate wastewater discharge pipes (wastewater outfalls):
One
S. If the facility has multiple discharge outfalls, record the source(s) of wastewater for each
outfall:
NOT APPLICABLE
Page 2 of 3 Version 12102

9. Name of receivinz stream(s) (Provide a ina
Ramah Creek, class "c" water i
10. Is this facility located on
YES El
fative American lands',
NO >
iource
rt�
omestic wastewater (< 1 MGD flow)
-h , -e- exact location of each outfail).
lin
fined in the application and that to
s true, complete, and accurate.
6/2/03
Date Signed
imprisonment not to exceed six months, or by both. . (18 U.S.C, Section 1001 provides a punishment by a fine of not more than $10,000 or
imprisonment not more than 5 years, or both for a similar offense,)
Page 3 of 3 Version 12182

Neil IL Phillips
President Aqua North Carolina/Heater Utilities
g g Aqua North Carolina T: 929.46777S71 ?
?-MacKenan C:t. P.919-4601.t s
CaryNorth Carolina ?"3rr emaiL nrr,nilliuscaaciiaanerica.cotn
June 1, 2005
Jessica Miles
Public Water Supply Section Chief
16 Mail Service Center
Raleigh, North Carolina 27699-1634
Alan Klimek, RE.
Director
Division of Water Quality
1617 Mail Service Center
Raleigh, North Carolina 27699-1.617
Delegation of Signature Authority
To Whom It May Concern.
writingI am this letter delegating authority to sign on y behalf all tap ica icc r2
reports, and other agency correspondence dence to Nlichael T Myers. f currently Hold the
position o President of Aqua North Carolina and ffeater Utilities along -with being a "dice
President of Aqua America and have the authority to delegate these activities to fir.
Myers. Myers rr r ently holds the positionofEngineering and COmPlianceA4anvox
for .Aqua No Carolina and Heater Utilities. s delegation of signature autholi ty pis
meant to fulfill the requirements of NCAC 2H .€ 106 e), NC>A.0 2ff .02 b)(1), aad
various permit conditions,
Thank you. Aqua o Carolina ' Hater lines look forward to working th
your agencies in the future, If you h .ve any qUestionS, rplease do not hestiate to oortz#a`
either myself or Michael Myers using the contact information above_
erel,
1 , h 111 s
Pr sident
Aquzi North Carolina, Inc./Heater Utilities
e Yce
Cc. Bill Reid, Wake County En
fWat " o ental ality
David Goodrich, Division Or �
::irn Colson, Division of Water (duality
Wayne Mund n Public "water SuPp Y
Michael Myers
Blythe:'Cliffitd, ' .

a r I -I
Comphance
Aqua North Carolir
p„ "AM " ° •
ip rvisor Rex Gleason
rater Avenue
NC 811
Harvey
Engine n ar1d Compliance
Encl.

• ..milli
.p"�.
I
y'
i1. .«� M i1
"
Public Watar stems - Backwash Svstems
1112C2006

F
Performance Annual Report
Respons'
Person
Applcab
De
,neral Information
System Name: Willowbrook
able Entity:a North Carolina n.
n Charge/Contact: Michael J. Myers
le Permit s)`'
-NE00353-9—
scription of Collection System or Treatment Process:
mgd wastewater treatment facility consists of a bar screen,
and and clarifier, slnd e holdn tank, tablet chlorination; floes
1 refrigerated composite sampler. The system began dechlorination
in June ents.
ice
nary of System Performancefor Calendar Year 2 5:
consistently met discharge permit limits in 2005.
ionth any violations ofpermit conditions or ether environmental
s. Monthly lists should include discussion of any environmental
id corrective measures taken to address violations
January
Compliant
February
Compliant
March
Compliant

April Compliant
May Compliant
:Tune Compliant
July Compliant
August Compliant
September Compliant
October Compliant
:November Compliant
December Compliant
It. Notification
Our customers were sent a letter regarding the availability of this report
upon request and a notebook containing these reports is located in our
Customer Service office.
lt. Certification
I certify under penalty of law than this report is complete and accurate to the
best of my knowledge. I further certify that this report has been made
available to the users or customers of the named system and that those users
have been notified of its availability.
Date; 2/I /06
Responsible erson
"Title: Regional Manager, Engineering & Compliance
Entity- Aqua North Carolina, Inc.

North Carolina
Aqua North Carotir'a, Inc. T. 04.489 '�tr
4163 Sinclair Street F:704A89.9409
Denver, NC 28037 www,aquanorthcarolina.com
November 2, 2006
go
Barbara Sifford
�N
Division of Water Quality "
Mooresville Regional Office
610 East Center Avenue, ;Suite 301 NOV 0 6 200t
Mooresville, NC 28115
Subject: Aqua North Carolina., Western Division
Annual Report
a1 46—
Barbara,
I have enclosed a copy of our 2005 Annual Reports, As we discussed, I will add you to
the distribution list for our 2006 reports.
If you have any questions or require additional information, please do not hesitate to
contact me at (704) 48 - 404, Extension 228.
hankPLeit
AEnvrr r
Enclosure
n Aqua America Company

PF- tr
\NA Micharl E Ews�,, GovL"/
William G, Ross Jr,. Secretary
North Carolina Dqiarttma ofEnvirournent aM Natuml Rmurocs
Alan W, KhrnekP, E, Dinxior
Division OfWater Quality
September 15, 2004
Mr. Gary Moseley, Western NC Regional Manager
Aqua North Carolina
4163 Sinclair Street
Denver, No Carolina 28037
SUBJECT: Compliance Evaluation Inspection
Willowbrook Subdivision WWTP
NPDES Permit No. NCO073539
Mecklenburg County, NC
Dear Mr. Moseley:
On August 24, 2004, Mr. David Rimer of the Mecklenburg County Water Quality
Program (MCWQP) conducted an inspection at the subject facility. This inspection was
conducted as part of a cooperative working agreement between Mecklenburg County and the
Division of Water Quality. The enclosed report should be self-explanatory.
If you have any questions concerning this report or any other matters, please do not
hesitate to call Mr.Bridge man or me at this office.
Sincerely,
R" I &LO"S n � ,
D. Rex Gleason, P.E.
Surface Water Protection Regional Supervisor
Enclosure
cc: Rusty Rozzelle, MCWQP
DRG/dJr
FILE: WQ willowbrook-.0073539,0904.doc
rAr*A
N. C. Division ofWater Quality, Mooresville Regional Office, 919 North Main strum Moomvillc NC 28115 [phone] Customer So -vice
3-977-623-6749

tales Environmental Protection Agency. Washington, DC 20400 Fol
*9
NPDES Compliance Inspection Report IX-1r, a ONII
-'arolina Department of Environment and Natural Resources Art Api
tivision of Water Quality, Mooresville Rcgional Office NCDENK
beCTIOn A: tNUIO
NPICES Permit No. YR/MO/DAY lnspection Type Inspector Facility Type
NCO073539 04/08/24 C C
Remarks:
In
s specter: Mecklenburg County Water Quality program
Facility Self -Monitoring Evaluation Rating BI QA ......... Rescned-
4 N N
. . . . .... . SeitionB:'Xicili Dafil,,
Entry Time: Permit Effective Date:
in WWTP 10:30 AM December 1. 2003
Exit Time.
16:55 AM Permit Expiration Date:
Date- November 30,2008
C AlMust 24. 2004
present Lives e(s)—Phone No(s):
Operator in Responsible Charge 704/361-3076
Responsible Official: Title:
Western NC Regional Manager
Z. Phone--T-
No. Contacted?
(704) 4 89-94t 4
28037 0 No
Self -Monitoring Program Sl
Compliance Schedules 0 Pr
Waters Laboratory M St
Signature of Reviewer:
'Officerfeleplione:
P/[phone]
Office
r-YA rorm, (,Kevisec[ Previous Editions are Obsolete

GENERAL:
The facility was last inspected by Iv CWQF on November 13, 2003. ,A. Compliance
Evaluation Inspection report was issued on December 10, 2003.
E
currentThe permit became effective on December 1, 2003 d expires on November 30,
2008.
e treatment ern consists of an extended aeration package treatment plant with
seen, aeration basin, rectangular clarifier, aerobic digester, effluent tablet chlorination, chlorine
contact in, and effluent continuous recording flow s e nt, which is consistent with
current permit. The facility is permitted to discharge 0.048 MGD. The permit appears e
for the facilityd the wage stream being treated.
e facility Operator in Responsible Charge ORC) is Mr.'lie • Curl. . Curl is
certified Grade Its operator(Certification number 94.
FACILITY S
All of the existing components of the facility were in service and appeared to be
operating properly at the time of the inspection.
RECORDS/REPORTS.-
The ORC maintains daily logs and records/reportsrecords/reports relative to self -monitoring,
maintenance, calibration and process control.
Discharge Monitoring Reports 's were reviewedfor the period July 2003 through
June e 2004. The reports indicate that the facility was within permit for all parametersover
the inspection period..
FLOW MEASUREMENT:
The facility utilizes d new ISCO 4230 Bubbler blow Meter, a continuous recording
flaw measurement device, to monitor effluent flow from the syste e flow meter appearedto
be o properly at the e of the " ect on. The floes meter was installed on August 23,
2004.
LABORATORY:
Aqua North Carolina,Inc. performs effluent analysis for the facility.. North
Carolina, Inc. was not evaluated as part of this inspection.

Michael F. Easley, Governor
William G. Ross Jr., Secretary
.0e
North Carolina Department of Environment and Natural Resources
co
Alan W. Klimek, P.E. Director
;Division of Water Quality
2/11/2004
CERTIFIED MAIL
RETURN RECEIPT REQUESTED
Derry Smith
AquaSource, Inc.
107 Commercial Park Dr
Concord NC 25026
SUBJECT: NOTICE OF VIOLATION AND REVOCATION FOR. NON PAYMENT
PERMIT NUMBER NC0073539
Willowbrook WWTP
Mecklenburg COUNTY
Dear Permittee:
Payment of the required annual administering and compliance monitoring fee of $715.00 for this year has not
been received for the subject permit. This fee is required by Title 15 North Carolina Administrative Code 2H.010 , under
the authority of North Carolina General Statutes 143-215.3(a)(1), (1 a) and (1 b). Because this fee was not fully paid within
0 days after being billed, this letter initiates action to revoke the subject permit, pursuant to 15 ricac 2H.0105(b) () (k)
(4), and G.S. 143-215A (b) (3).
Effective 60 days from receipt of this notice, subject permit is hereby revoked unless the required Annual
Administering and Compliance Monitoring Fee is received within that time. Discharges without a permit are subject to the
enforcement authority of the Division of Water Quality. Your payment should be sent to:
N.C. Department of Environment and Natural Resources
Division of Water Quality
Budget Office
1617 Mail Service Center
Raleigh, NC 27699-1617
If you are dissatisfied with this decision, you have the right to request an administrative hearing within Thirty (30)
days following recipt of this notice, identifying the specific issues to be contenders. This request must be in the form of a
written ,petition conforming to Chapter 150B of the North Carolina General Statutes, and filed with the Office of Administrative
Hearings, Post Office Drawer 27447, Raleigh, North Carolina, 27611-7447. Unless such request for hearing is made or
payments received, revocation' shall be final and binding. If you have any questions, please contact:.
Mr. Rex Gleason, Mooresville Water Quality Regional Supervisor, (704) 66 -1699.
Sincerer,.
,l
Z
Alan W. Klimek, P,E:
cc: Supevisor, Water Quality Permits and Engineering Unit
Mooresville Regional Office
County Health Department'
1617 Mail Service Center, Raleigh, NC 2799-1617 Telephone [phone] FAX [phone]
An -Equal Opportunity Affirmative Action Employer 50% recycled / 10% post -consumer paper

Willi,
Alan
zv -.
Aqua
107
C;onc
\forth Carolina
ant of Environment
irl Resources
Water Quality
Easley, ' Governor
Ross, Jr., Secretary
limek, P.E., Director
September 1
Jetreyeon
Utilities, Inc.
-ciai Park Drive
arth Carolina 29027
xtreyeon:
NORTH CAROLINA DEPARTMENT OF'
ENVIRONMENT AND NATURAL RESOURCES
abject. Draft NPDES Permit
Permit NC00735 '9
Willowbrook 4 FP
Mecklenburg County
ty. Please review the draft very carefully
s it contains.
your current permit:
is permit. The limit will take effect 18
ttached 'FRC policy memo for details.
nths only) has been added to the pertnit.
mmonia toxicity requirements. Because
tey are not effective until 2005.
_.0 .. -..c..a t.- r, " . c f x
bottom of this page. If no adverse comments are received from the public
be issued in November, with an effective date of I ecernnber 1, 2003.
tr; you nave any-quesnons or comments concerning this dratt permit, contact me at the telephone number or
e-mail address listed below.
Sincerely,
""1 W,
a, , '�,O N'f N
lawn Jeffr
NP ES Unit
E f 5 0
CC: N1}D1 �;i Unit
03
er Quality Section
1617 Mail Service Center, Raleigh, North Carolina 27699-1617 919 733-5083, extension 595 (fax) 919 73 -Q719
An Equal Opportunity Affirmative Action Employer dawn.jetfries@ ncmafl.net

to r(
in a
con+
STATE OF NORTH CAROUIN
'NT OF ENVIRONMENT AND NATI
DMSION OF WATER QUALf
PERMIT
TO DISCHARGE WASTEWATER UNDI
iA , POLLUTANT DISCHARGE ELIMIN:
a enaea,
Aqua,Source Utility, Inc
:edto discharge wastewater from a
,d as Ramah 'Creek in the 1
urge shall expire at rni
Alin W. Klimek, P.E., Director

Permit NCO073539
)VER SHEET
LVLIIII'�� Attu jjIVVIzI"jv>,
to operate an existing 0.048 MGD wastewater treatment system with
[ng components:
-cen
kn tank
ar
ie contact to with tablet type chlorination
I sludge holding to
uous flow measurement
ty is located southeast of Caldwell at the Willowbrook Subdivision
Ramah Creek Court off of NC Highway 73 in Mecklenburg County.

Permit NCO073539
ING REgUIREMENTS
s permit and lasting until December
u:
ti
M
+
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Footnotes:
. Upstream: above the discharge point; Downstream: 0.6 mile below the discharge point
at NCSR 2433
. The average dissolved oxygen effluent concentration shall not be less than 5.0 nag/L.
3. Limit takes effect LS months from the effective date of the permit. Until the limit takes
effect, the perittee shall. monitor TRC (with no effluent limit).
4. The pH shall not be less than 6.4 standard units near greater than 9.0 standard units.
There shall be no discharge; of floating solids or visible foam in other than trace amounts

TENT LIMITATIONS AND MONITORING REt
loci beginning on January 1, 2005 and lasting un
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DNA r Michael F. Easley, Crvemor
114 William G, Ross Jr., Secretary
p North Carolina Department of Environment and Natural Resources
Alan W. Klimek, P. E.„ Director
Division of Water Quality
Coleen H. Sullins, Deputy Director
Division of Water Quality
December 10, 2003
Dusty Metreyeon
AquaSource Utility, Inc.
107 Commercial ercial Park Drive, S.W.
Concord, North: Carolina 2 027
SUBJECT: Compliance Evaluation Inspection
Willowbrook Subdivision WWTP
DES Permit No, NCO073539
Mecklenburg County, N.C.
Dear Mr.; tvletreyeon:
On November13, 2003, 3, . James Wilson of the Mecklenburg County ty Water ;Quality
p (MCWQP) conducted an inspection at the subject facility; This' inspection was
conducted as part of a cooperative ` aril; agreement between. Mecklenburg County and the
Division of Water Quality. The enclosed report should be self-explanatory.
If you have any questions concerning this report or any other matters, please do not
hesitate to call Mr.1 ridgem or me at this office.
Sincerely,
D. Ibex Gleason, P.E.
Water Quality Regional Supervisor
Enclosure
cc; Rusty Rozzelle, MCWQP
D1 G/jpw
FILE; WQ willowbrook.0473539.0803.doc
'D MR
Mooresville Regional Office, 919 North Main Street, Mooresville, North Carolina 2811
Phone [phone] Customer Service
Fax [phone]' 1-877-623-6748

United States Environmental Protection Agency, Washington, DC. 20460
Form Approved
OMB No. 2040-0 03
NPDES Compliance inspection Report AN"A
s
North Carolina Department of Environment and Natural Resources
Approval Expires
g� Division of Water Quality, Mooresville Regional Office 7/31 /85
Section Ac National Data S stern Codino
"Transaction Code NPD ,S Permit No. Y IC)/DAY Inspection Type. Inspector Facility Type
N 5 NC0073539 03/11''13 C
C 2
Remarks:
Inspector: Mecklenburg County eater C?ulity Pr ram
Inspection Work Days Facility Self -Monitoring Evaluation Rating BICAA
.Reserved...,....,.:.
1.0 4 N N
Section B. Facility Data
Name' and ]Location of Facility Inspected: Entry Time:
Permit Effective Date:
Willowbrook Subdivision WWTP- 1.s5 pin
February 1, 2001
Ra k Creek ""Dort Exit '1`inie:
Mecklenburg County, NC :00 pro
Permit Expiration Date:
Date:
N0�reiriber a0, 003
November 13, 00;
Nai e(s) of tin -Site Representatives-------Titles)--�-- Phone No(s):
Mr. Perry Lee Smith Operator in Responsible Charge 704/7 1-3 33
Mr. Kevin Curl Field Coordinator 70 /3E1-307Ci
Name and Address of Responsible Official: Title:
Mr, Dusty Metreyeon Project Manager
A u Source Utility Inc.
107 commercial Park Drive. S.W. Phone No.
Contacted?
Concord, North Carolina 28207 (204) r � -9497
N i
Section C.
Areas Evaluated Dunn In ection
Permit Flow Measurement Operations Maintenance
Sewer Overfl
Records/Reports Self -Monitoring Program Sludge Handling/Disposal
Pollution Prevention
Facility Site Review Q Compliance Schedules Pretreatment Program
El Multimedia
EffluentfR ceiter
Other:
Section D: Summary of Findings/Comments
All areas are rated satisfactory unless otherwise indicated. See Attached Sheet(s) for Summary
Signature(s) of inspector ° a Agency/Office/Telephone:
Date:
Tames P, Filson, II MCW QP/[phone]
November 19, 003
Signature of Reviewer: Agency/Office
Date:
EPA Form 3560-3 (Revised 3-55) Previous Editions are Obsolete

IF
GENERAL:
The facility was last inspected by MCWQP on March 10, 2003. A Compliance
Evaluation Inspection report was issued on April 7, 2003.
PERMIT:
The current permit became effective on February 1, 2001, expires on November 30,
2003. The facility has received their draft permit.
The treatment system consists ofan extended aeration package treatment plant with bar
screen, aeration basin, rectangular clarifier, aerobic digester, effluent tablet chlorination, chlorine
contact basin, and effluent continuous recording flow`measurement, which is consistent with the
current permit. The facility is permitted to discharge 0.048 MGD. The permit appears adequate
for the facility and the waste stream being treated.
The facility Operator in Responsible Charge (ORC) is Perry Lee Smith. Mr, Smith is a
certified Grade 11 operator, certification number 44 .
FACILITY SITE VIEW:
All of the existing components of the facility were in service and appeared to be
operating properly at the time of the inspection
RECORDS/REPORTS:
The ORC maintains daily Ices and records/reports relative to self -monitoring,
maintenance, calibration and process control,
Discharge Monitoring Reports (D 's) were reviewed for the period September 2002
through August 2003. The reportsindicate that the facility was within permit limits for all
parameters over the inspection period.
"LOW MEASUREMENT:
MENT:
The facility utilizes an ISCO continuous recording flaw measurement device to monitor
effluent flow from the system. The flaw meter appeared to be operating properly at the time of
the inspection. J. Thurman Home, P.E., of Horizon Engineering, last calibrated the flow meter
on January 10, 2003.
0 TO V.
Precise Analytical Laboratory performs effluent analysis for the facility. Precise
Analytical Laboratory was not evaluated as part of this inspection.

IF
EFFLUENT/RECEIVING ATERS
The facility discharges to Ra ah Greek, which is a Glass "C"" water in the Yadkin -Pee
Dee River Basin. The effluent was clear and did not appear to have a detrimental effect on the
receiving stream at the time ofthe inspection.
SELF -MONITORING PROGRAM:
Discharge Monitoring Reports (DMRs) were reviewed for the period September 2002
through August2003. The I MRs indicate that the facility was in compliance with permit
monitoring requirements and discharge limits during the review period, except for the following.
1. Effluent NH3 as N was not collected during the week ofNovember 11, 2002. This
constitutes one (1) failure to monitor effluent NH3 as N*.
Violation noted in the last compliance evaluation inspection dated April 7, 2002.
OPERATIONS & MAINTENANCE:
The facility and grounds appeared to be properly operated and maintained. The current
overall operating strategy appears acceptable for the size and type of the facility. All field
instruments are calibrated each time before use.
SLUDGE ISPSAL.
Piedmont Septic of Salisbury, NC handles sludge disposal. Sludge is disposed of
approximately every two months and hauled to the Salisbury Wastewater Treatment Plant.
Piedmont Septic was not evaluated as part of this inspection.
SEWER OVERFLOW:
Please be advised that pursuant to Part 11, Section E of your NPDES permit, and North
Carolina Administrative Code (NGAG) 15A. 2B .0506 a)(2), any failure of a collection system,
pumping station or treatment facility resulting in a bypass without treatment of all or any portion
of the wastewater shall be reported to the appropriate regional office (Mooresville Regional
Office 704-6-1699) as soon as possible but no later than 24 'hours from the time the pennittee
became aware of the bypass. Spills occurring on weekends or holidays can be reported to the
Division's Emergency Response personnel at 00/66 - , 00/ 5 -0 or 919-733-3 00." A
written report shall also be provides within.. five (5) days of the time of the incident. The report
shall contain a description of the bypass, and its cause; the period of the bypass, including exact
dates and times, and if the bypass has not been corrected, the anticipated time it is expected to
continue, and steps taken (or planned) to reduce, eliminate, and prevent recurrence of the similar
events. Any spill that reaches surface waters (i.e. any spill that reaches any water already present
in a conveyance, stream, ditch, etc.) or any spill greater than 1,000 gallons on the ground that
does not reach surface waters must be reported.

SEWERER LOW (continued):
An adequate spill response for these spills reaching surface waters should include an
evaluation downstream of the point at which the spill entered surface waters to determine if
fish kill occurred. The evaluation should also include the collection of upstream dissolved
oxygen and ply measurements for background information and dissolvedoxygen and p
measurements at multiple paints downstream of the entry point to document any negative
impact. Failure to report the bypass of collection system, pumping station or treatment facility
subjects violators to penalties of ul to $25,000.00 per day per violation.

WA Michael F. Easley
(' Governor
I CCU R William G. Floss, Jr. Secretary
r Noah Carolina Department of Environment and Natural Resources i
Alan W. Klimek, P.E., Director
Division of Water Quality
May 14, 2003
Glenn Labrecque
tyyuaSoutce,lnc.
6960 Professional Pkwy E., Suite 400
Sarasota, FL 34240
Subject: Renewal Notice
NPDES Permit NCO073539
Willowbrook �VAVTP
Mecklenburg County
Dear Permittee.
:Your NPDES permit expires on November 30 2003. Federal ;(40 CFR 122.41) and North Carolina (15ACAC
2F1.0105(e)) regulations require that permit renewal applications must be filed at least 180 days prior to expiration of the current
peanut. If you have already mailed your renewal application, you may disregard this notice.
To satisfy this requirement, your renewal package must be sent to the Division postmarked no later than June 3, 2003,
Failure to request renewal of the permit by this date may result in a civil assessment of at least $500.00. Larger penalties ;may be
assessed depending upon the delinquency of the request.
If any wastewater discharge will occur after November 30, 2003, the current permit must be renewed. :Discharge of
wastewater without a valid permit would violate North Carolina General Statute;143-215.1; unpertnitted discharges of wastewater
may result in assessment of civil penalties of up to $25,000 per day.
If all wastewater discharge has ceased at your facility and you wish to rescind this permit, contact Bob Sledge of the
Division's Compliance Enforcement Unit at (919) 7 -5083, extension 547. You may also contact the Mooresville Regional
Office at [phone] to begin the rescission process.
Use the enclosed checklist to complete your renewal package. 'Fbe checklist identifies the items you must submit with
the permit renewal application. If you have any questions, please: contact Valery Stephens at the telephone number or e-mail
address listed below.
Sincerely;
/i , I �/
Charles H. Weaver, jr.
NPDES Lint
1617 Mail Service Center, Raleigh„ North Carolina 7699-1617
VISIT US ON THE INTERNET @ http://h2o.enr.state,ne.us/NPDES
919 733- 0 3, extension 520 , (tax) 919 73 -071
e-mail: [e-mail]

The following items are REQUIRED for all renewal packages:
J A cover letter requesting renewal of the permit and documenting any changes at the facility since
issuance of the last permit. Submit one signed original and two copies.
U The completed application form (copy attached), signed by the permittee or an Authorized
Representative. Submit one signed original and two copies.
J If an Authorized Representative (such as a consulting engineer or environmental consultant) prepares
the renewal package, written documentation must be provided showing the authority delegated to any
such Authorized Representative (see Part II.B.11.b of the existing NPDES permit).
U A narrative description of the sludge management plan for the facility. Describe how sludge (or other
solids) generated idurinl wastewater treatment are handled and disposed. If your facility has ino such
plan (or the permitted facility does not generate any solids), explain this in writing. Submit one signed
original and two copies.
Thefollowing items must be submitted b �y an Municipal or Industrial facilities dischALgj�ng
process wastewater:
Industrial facilities classified as Primary Industries (see Appendices A-D to Title 40 of the Code of Federal
Regulations, Part 122) and ALL Municipal facilities with a permitted flow �� 1.0 MGD must submit a
Priority Pollutant Analysis ('PA) in accordance with 40 CFR Part 122.21.
The above requirement does NOT apply to privately owned faciUdes treating IOOVO
domestic r aster ater,i or faciUdes which discharge non -process wastewater (cooKng
water, fUter backwash, etc.)
PLEASE N 0`17 E:
Due to a change in fees effective January 1, 1999, there is no renewal fee required with your
application package.
Send the completed renewal package to:
Mrs. Valery Stephens
NC DE / Water Quality / Point Source Branch
1617 Mail Service Center
Raleigh, NC 27699-1617

AquaSource
A DQE Company
231281M
Mr. Richard Bridgeman
NCDENR
919 North Main Street
Mooresville, NC 28115
107 Commercial Park Drive 704-788-9497
Concord, NC 28027 704-788-6006 (fax)
Re- Notice of Violation
Compliance Evaluation Inspection
Willowbrook Subdivision WWTP
NPDES Permit No. NCO073539
Mecklenburg County, N.C.
EMSIMM=
RF 0-FIVEP
P'rl 111, 7 2005
RAL
RESMWES
ANDNAW
lire OFRC�
The purpose of this correspondence is to provide a written response to the findings noted during
the recent inspection conducted at the above referenced facility on March 10, 2003, report date
of April 7, 2003. As requested a response is provided for findings noted under the Self
Monitoring Program section of the report.
According to the facility" s NPDES permit, during the summer months (April I — October 3 1) the
facility is required to monitor for N113 as N 2/month. However, during the winter months
(November 1. — March 3 1) the facility is required to monitor for NH3 as N weekly. The failure to
monitor for W3 during the week of November 11, 2002 was an oversight of the change in
sampling ftequency requirement changes that occur during November. The error was noted the
following week, however it was too late to accommodate the required sampling trequency.
Every effort will be made in the future to eliminate errors of this nature.
Should you have any questions or need additional information please do not hesitate to contact
me directly at the letterhead above or via email at gmgfalls,2d e. om. If desired you may 88
contact Dustin Metreyeon, Project Manager, in our Concord Office at 704-7-9497 or via email
at 4!rlettq�qn @dqg.pqm. L -
Sincerely
Aar yyn McF Us
Regional Compliance Supervisor
AquaSource
CC: Mr. Rusty Rozzelle, MCWQP, 700 N. Tryon St, Suite 205, Charlotte, NC 28202
Dusty Metry eon, AquaSource
Glenn LaBrecque, .A Source

Michael F. Easley, Governo
William G. Ross, Jr.,Secretar,
North Carolina Department of Environment and Natural Resource
Alan W. Klimek, P.E., Directo
Division of Water Qualit)
April 7, 2003
CERTIFIED MAIL
RETURN RECEIPT RE JESTED
70012510 0004 8287 7514
Mr. Glenn LaBrecque
AquaSource, Inc.
6960 Professional Parkway East
Suite 400
Sarasota, Florida 34240
SUBJECT: NOTICE OF VIOLATION
Compliance Evaluation Inspection
Willowbrook Subdivision WWTP
NPDES Permit No. NCO073539
Mecklenburg County, N.C.
Dear Mr. LaBrecque:
On March 10, 2003, Mr. James Wilson of the Mecklenburg County Water Quality Program
(MCWQP) conducted an inspection at the subject facility. This inspection was conducted as part of a
cooperative working agreement between Mecklenburg County and the Division of Water Quality. The
enclosed report should be self-explanatory.
This report is being issued as a Notice of Violation because of the findings noted under the Self -
Monitoring Program heading of the enclosed report. It is requested that a written response, which
call Mr. Bridgeman or me at this office.
Sincerely,
(R
D. Rex Gleason, P.E.
Water Quality Regional Supervisor
Enclosure
cc: Rusty Rozzelle, MCWQP
DRG/jpw
FILE: WQ willowbrook.0073539.0303.doe
Mooresville Rpninnal f)ffir-a `QIQ Kf^rth utain -qtra.* AA --Au. Ate—ijn4,4c

4 United States Environmental Protection Agency, Washington, DC 20460 Form Approved
Ti
DES Compliance Inspection Report *. Q No. 2040-0003
1 No Carolina Depa Department of Enviro Environment and Natural Resources Approval Expires
` ; 0 Division of Water Quality, Mooresville Regional Office ENR 7/31155
Section A: National Data System Coding
arsactionCode NPDES Permit No. M01DAY Inspection Type Inspector Facility Type
NCO073 3 0 /03/10 C C 2
Remarks: -7
Inspector: Mecklenburg County Water Quality Program
Inspection Work Days Facility Self -Monitoring Evaluation Rating BI QA ...Reserved.:..........
0.5 4 N N
Section B: Facility Data
Name and Location t of Facility Ins toted: Entry Time: Permit Effective hate:
Willowbrook Subdivision WWTP 1:00 pm, February 1, 2001
Raak Creek Court Exit Time:
e:
Mecklenburg County, 1:45 put Permit :Expiration Bate:
Date: November 30, 2003
:March 10, 2003
Name(s) of Can -Site Representatives Titles) Phone o(s):
Mr. Perry Lee Smith Operator in Responsible Charge 704/721-38 3
Mr. Kevin Curl Field Coordinator 704/361-3076
aine and Ade Tess of Responsible Official: Title:
ivis. Carolyn McFalls Regional Compliance Supervisor
AcluaSource Inc, Phone No. Contacted'
960 Professional Parkway East, Suite 400
Sarasota, ITT, 340 9 1190 7- 470 No
Section C:
Areas Evaluated Durhut Insvect fi

EFFLUENT/RECEIVING WATERS:
The facility discharges to Ramah Creek, which is a Class "C" water in the Yadkin -Pee
:Dee River Basin. The effluent was clear and slid not appear to have a detrimental effect on the
receiving stream at the time of the inspection.
SELF -MONITORING PROGRAM:
Discharge Monitoring Reports (DMRs) were reviewed for the period December 2001
through November 2002. The DMRs indicate that the facility was in compliance' with permit
monitoring requirements and discharge limits during the review period, except for the following:
1. Effluent NH3 as N was not collected during the week of November 11, 2002. This
constitutes one (1) failure to monitor effluent NH3 as'N.
RATING: : Unsatisfactory
OPERATIONS LN CE:
The facility and grounds appeared to be properly operated and maintained. The current
overall operating strategy appears acceptable for the size and type of the facility. All field
instruments are calibrated each time before use.
SLUDGE DISPOSAL:
Piedmont Septic of Salisbury, NC handles sludge disposal. Sludge is disposed of
approximately every two months and hauled to the Salisbury Wastewater Treatment Plant.
Piedmont Septic was not evaluated as part of this inspection.
SEWER OW:
Please be advised that pursuant to Part 11, Section E of your NPDES permit, and North
Carolina Administrative Code (NCA ) 1 A 2B .0506 (a)(2), any failure of a collection syste
pumping station or treatment facility resulting in a bypass without treatment of all or any portion
of the wastewater shall be reported to the appropriate regional office (Mooresville Regional
Office 7-663-16 ) as soon as possible but no later than 24 hours from the time the permittee
became aware of the bypass. Spills occurring on weekends or holidays can be reported to the
Division's Emergency Response personnel at 800/662-7956, 800/858-03 8 or 19-73 - 300. A
written report shall also be provided within five () days of the time of the incident. The report
shall contain a description of the bypass, and its cause; the period of the bypass,; including exact
dates and times, d if the bypass has not been corrected, the anticipated time it is expected to
continue; and steps taken (or planned) to reduce, eliminate, d prevent recurrence of the similar
events. Any spill that reaches surface waters (i.e. any;spill that reaches any water already present
in a conveyance, stream, ditch, etc.) or any spill greater than 1,000 gallons on the ground that
sloes not reach surface waters must be reported.`

rtf-W
Michael F. Easley
} Governor
t % William G. Ross, Je., Secretary
Department of Environment and Natural ResourCes
Gregory J. Thorpe, Ph-D., doting Director
{ Division of Water Quality
January 16, 2002
CERTIFIED MAIL
RETURN RECEIPT REQUESTED
Mr. Glenn LaBrecque
AquaSource, Inc.
6960 Professional Parkway East
Suite 400
Sarasota, Florida 3424
SUBJECT: NOTICE OF VIOLATION
Compliance Evaluation Inspection
Willowbrook Subdivision WWTP
NPDES Permit No. NCO073539
Mecklenburg County, N.C.
Dear Mr. LaBrecque.
On December 20, 2001, Mr, James Wilson of the Mecklenburg County Department of
Environmental Protection MCDEP) conducted an inspection at the subject facility. This inspection was
conducted as part of a cooperative working agreement between Mecklenburg County and the Division o
Water Quality. The enclosed report should be self-explanatory.
This report is being issued as a Notice of Violation because of the findings noted under the
Records and Self -Monitoring Program heading of the enclosed report. It is requested that a written
response, which addresses the noted deficiencies, be submitted to this Office b' no later than January
12002. Please direct your response to Mr. Richard Bridgeman of this Office Additionally, please send
a copy of this response to Mr, Dusty Rozzelle of MCDEP at 700 N. Tryon Street, Suite 205, Charlotte,
N.C. 211201
If you have any: questions concerning this report or any other matters, please do not hesitate to
call Mr. Bridgeman or me at this office.
Sincerer,
r= i;-� D. Rex Gleason, P.E.
Water Quality Regional Supervisor
Enclosure
cc` Rusty Rozzelle, MC )EP
jp'
FILE: WQ willowbrook,01173539.1201.doc
ustorrree Service Division of Water Quality 919 forth Main Street Mooresville, NO 26115 Fame (70) 663-663-1699
1 800 623-7743

n ,
United States Environmental Protection Agency, Washington, DC 20460
Form Approved
#,
OM No.2040-0003
NPD S Compliance inspection Report AGA
North Carolina Department of Environment and Natural Resources
Approval Expire
Division of Water Quality, Mooresville Regional Office =_ 7/31 /85
Section A: National :Data System Coding
Transaction Code NPDES Permit No. Y O/DAY Inspection Type inspector Facility Type
N 5 NCO073539 01 t 12✓20 C
C 2
Remarks.
Inspector: Mecklenbtara County Environmental Protection
Inspection Work Days Facility Self -Monitoring Evaluation Rating I31 QA
.....Reserved.,..........
0.5 3; N ' N
Section B: Facility Data
Entry Time:
Permit Effective Date:
Name and ,Location of Facility Ins acted: 2:00 pm
February 1, 2001
Willowbrook Subdivision WWTP Exit Time.
Ramak Creep. Court 3:00 pm
Permit Expiration Date.
Mecklenburg County, NC Date:
November 30, 2003
December 20, 2001
Name(s) of On -Situ Representatives-----Titl (s)- --Phone No(s)r
Mr. Peary Smith Operator in Responsible Charge 704/721-3 33
Mr. Kevin Curl Field Coordinator 704/361-3076
Name and Address of Responsible Official. Title:
Ms. Carolyn iMcFalls Regional Compliance Supervisor
AcluaSource, Inc. Phone No.
Contacted?
6960 Professional Parkway East, Suite 400 41 /907-7470
No
Sarasota, FL 34220
Section C°
Areas Evaluated During Inspection
Pe it Flow Measurement Operations & Maintenance
Sewer Overflow
Records/Repo Self -Monitoring Program Sludge Handling/Disposal
Pollution Prevention
Facility Site Review Q Compliance Schedules Q Pretreatment Program
Multimedia
Effluent/Receiving Waters Laboratoa Stormwater
[ tither:
Section Dw Summary of Findings/Comments
All areas are rated satisfactory unless otherwise indicated. See Attached Sheet(s) for Summary
Signature(s) of Inspector(s): Agency/Of ce/Telephone:
Date:
James P. Wilson,1I .,s. a : MCD P/(704) 6- 500
December 31, 2001
Signature of Reviewer. Agency/Office
Date:
EPA Form 35 0- (Revised 3- ) Previous Editions are Obsolete

GENERAL:
The facility was last inspected by MCDEP on June 28, 2001. A Compliance Evaluation
Inspection report was issued on July 23, 2001.
PERMIT:
The current permit became effective on February 1, 2001, and expires on November 30,
2003. The facility operated under the previous permit, which expired on September 30, 1999,
while the Division of Water Quality was processing the permit renewal application.
The treatment system consists of an extended aeration package treatment plant with bar
screen, aeration basin, rectangular clarifier, aerobic digester, effluent tablet chlorination, chlorine
contact basin, and effluent continuous recording flow measurement, which is consistent with the
current permit. The facility is permitted to discharge 0.048 MGD. The permit appears adequate
for the facility and the to stream being treated,
FACILITY SITE REVIEW:
The facility discharges to Ramah Creek, which is a Class "C" water in the Yadkin -Pee
Dee River Basin.
All of the existing components of the facility were in service and appeared to be
operating properly at the time of the inspection.
RECORDS/REPORTS:
The ORC maintains daily logs and records/reports relative to self - monitoring,
maintenance, calibration and process control.
Discharge Monitoring Reports (DMR's) were reviewed for the period December 2000
through November 2001. The reports indicate that the facility was in noncompliance with permit
effluent limits and monitoring frequency on numerous occasions, which are noted under the Self -
Monitoring heading.
Monitoring Reports were not properly completed for the months of December 2000
through April 2001. No documentation was provided as to whether the sample collection method
used was grab or composite.
Monitoring Reports for upstream/downstream monitoring requirements in the month of
January 2001 did not include results for bacteria or specific conductance.
RATING: Unsatisfactory
FLOW MEASUREMENT:
The facility utilizes an ISCO continuous recording flow measurement device to monitor
effluent flow from the system. The flow meter appeared to be operating properly at the time of
the inspection. J. Thurman Home, P.E., of Horizon Engineering, last calibrated the flow meter
on 12/04/01.

LABORATORY:
Precise Analytical Laboratory performs effluent analysis for the facility. Precise
Analytical Laboratory was not evaluated as part of this inspection.
EFFLUENT/RECEIVING WATERS:
The facility discharges to Ramah Creek, which is a Class "C" water in the Yadkin -Pee
1111bcasc c aacuacc WVb IIVLV," III LIIV FIF,-VIUUa c vaas aaaaaac c 1e.rVajUaLJVJI IIIZF;,7�LIVjI JXV'Fult..
5. Effluent Flow was not recorded on a continuous basis (each day of the month) for the
month of March 2001, in violation of permit monitoring frequency requirements. This
constitutes nine (9) failures to monitor effluent flow. This exceedance was noted in the
previous Compliance Evaluation Inspection Report.
6. Effluent Flow was not recorded on a continuous basis (each day of the month) for the
month of April 2001, in violation of permit monitoring frequency requirements. This
constitutes nine (9) failures to monitor effluent flow.
7. Effluent Flow was not recorded on a continuous basis (each day of the month) for the
month of May 2001, in violation of permit monitoring frequency requirements. This
constitutes nine (9) failures to monitor effluent flow.

SELF -MONITORING PROGRAM (continued):
8 Effluent Flow was not recorded on a continuous basis (each day of themonth) for the
month of June 2001, in violation of pen -nit monitoring frequency requirements, This
constitutes nine (9) failures to monitor effluent flow.
9. Effluent Flow was not recorded on a continuous basis (each day of themonth) for the
month of November 2001, in violation of permit monitoring requirements, This
constitutes two () failures to monitor effluent flaw. Kevin (purl stated during the
inspection that the flow meter malfunctioned during this period..
10. Total Residual Chlorine (TR ) was not sampled twice per week during the month of
January 2001, in violation of permit monitoring frequency requirements. This constitutes
o (2) failures to monitor effluent TRC. This violation was noted in the previous
Compliance Evaluation Inspection Report.
11. Effluent pH was not sampled weekly during the month of January 2001, in violation of
permit monitoring frequency requirements. This constitutes one (1) failure to monitor
effluent p. This violation was noted in the previous Compliance Evaluation Inspection
Report.
12. Upstream/Downstream Dissolved Oxygen (DO) was not reported for the first week of
January 2001. This constitutes two (2) permit violations for failure to monitor
upstream/downstrearn DO. This violation was noted in the previous Compliance
Evaluation. Inspection Report.
13. Upstream/Downstream, Fecal Coliform was not reported weekly for the month of January
200'1. This constitutes six ( permit violations for failure to monitor upstream/
downstream Fecal Coliform. This violation was noted in the previous Compliance
Evaluation Inspection Report.
14. Upstream/Downstream Specific Conductivity (pC) was not reported for the first week
of January 2001 This constitutes two (2) permit violations for failure to monitor
upstream/downstream SpC. This violation was noted in the previous o pli ce
Evaluation Inspection' Report.
15. Upstream/Downstream Temperature was not reported for the first week of January 2001.
This constitutes two (2) permit violations for failure to monitor upstrearn/downstream
temperature. This violation was noted in the previous Compliance Evaluation Inspection
Report.
16. Effluent pH was not reportedfor the week of January 1-7, 2001, in violation ofpermit
weekly monitoring requirements. This constitutes one (1) failure to monitor for effluent
pH. This violation was noted in the previous Compliance Evaluation Inspection Report.
RATING: Unsatisfactory'

IN'TEE:
nd grounds appeared to be properly operated and maintained. The current
aegy appears acceptable for the size and type of the facility. All field
rated each time before use.
�L
,+,t, ^47� c.�14A-m, r Mr lia" L�o of„Any. a,v�r%ccil Qlii,4" . ;r, A —„--A -P
I as part of this inspection.
cant to fart ll, Section E of your NPDE pen -nit, and
that
an
auupo-t'a vauacaavaa av +c aacaiaava va OF cv yac f uarv.vv F%11 ucay F%,l VA%Jk"aacsaa.

i
iter Quality
002
IL go
ML
iley, Governor
Willam G. Ross Jr., Secretary
'
Gre ar J. Thorpe,
PhD., [ D� . tin � ire � NORTH OL INA DEPARTMENT` OF
`'ENVIRONMENT AND NATURAL RESOURCES
April 1 , 2002
CAROLYN M FAL S
107 COMMERCIAL PARS DR
CONCORD, NC 28026
SUBJECT; PAYMENT ACKNOWLEDGEMENT
CIVIL. PENALTY ASSESSMENT
WILLOWBROOK WWTF
MECKLENBURG COUNTY
PERMIT NO: NCO073539
LM 01-028
Dear Ms. Mcfalls
This letter is to acknowledge receipt of cheek No. 121599 in the amount of $3,715.35 received from
you dated April 08, 2002. is payment satisfies in full the civil assessment levied against
the subject facility and this case has been closed. Payment of this penalty in no way precludes future
action by this Division for additional violations of the applicable Statutes, Regulations or Permits.
If you have any questions, please call Bob Sledge at [phone].
Sincerely,
` Coleen Sullins, Chief
Water (duality Section
Cc. Enforcement. File #: L.M 01-028
RC Ridnal OfficeSupervisor
Central Files
1617 Mail Service enter, Raleigh, NC 27699-1617 Telephone 19-7 3- 0 3 Fax [phone]
An Equal Opportunity Affirmative Action Employer 50% recycl 10% post -consumer paper

Dap
1<
Michael F. Easley
Governor
William G. Ross Jr., Secretary
artment of Environment and Natural Resources
Gregory J. Thorpe, Ph.D., Acting Director
Division of Water Quality
March 7, 2002
CERTIFIED MAIL 7M 1530 0002 2100 3660
RETURN RECEIPT RE UESTED
Ms Carolyn McFalls
Aq aSource, Inc.
6960 Professional Parkway Fast, Suite 400
Sarasota, FL 34240
SUBJECT: Assessment of Civil Penalties for "violations of
N. C. General Statute 143-215.1(a) and'
NPDES Permit Number NCO073539
cluaSource, Inc. -- Willowbrook Sll WWTP
Case Number LM 01-02
Mecklenburg County
Dear Ms. MCFalls:
This letter transmits notice of a civil penalty assessed against AcltiaSource, Inc. in the
amount o $3,715.35, including $4 0.35 in enforcement costs.
Attached is a copy of the assessment document explaining this penalty. This action was
taken under the authority vested in me pursuant to delegation provided by the Secretary of the
Department of Environment and Natural Resources. Any continuing violations) may be the
subject of a new enforcement action, including an additional penalty.
Within thirty clays of receipt of this notice, you .must do one of the following:
1, Submit payment of the penalty:
Payment should be made directly to the order of the Department of Environment
and Natural Resources (dry not include w^aiver�,form). Payment of the penalty, will
not foreclose further enforcement action for any continuing or new violation(s).
Please submit payment to the attention of:
Point Source Compliance/Enforcement, Unit
Division of Water Quality
1617 Mail Service Center
Raleigh, North Carolina 27699-1617
OR
Customer Service Division of Water Quality 1617 Mail Service Center Raleigh, NC 27699-1617
1 800 62 -7748 [phone]

2. Submit a written request for rendssion or niitigation including a detailed
justification for such request.
A request for remission or mitigation is limited to consideration of the
reasonableness of the amount of the penalty and is not the proper procedure for
contesting the accuracy of any of the statements contained in the assessment letter.
Becausea remission request forecloses the option of an administrative hearing,
such a request must be accompanied by a waiver of your right to an administrative
hearing and a stipulation that there are no factual or legal issues in dispute. You
must execute and return to this office the attached waiver and stipulation form and
a detailed statement which you believe establishes whether:
(a) one or more of the civil penalty assessment factors in G.S. 143B-282. I (b)
were wrongfully applied to the detriment of the petitioner;
(b) the violator promptly abated continuing environmental damage resulting
from the violation;
(c) the violation was inadvertent or a result of an accident;
(d) the violator had been assessed civil penalties for any previous violations;
(e) payment of the civil penalty will prevent payment for the remaining
necessary remedial actions.
Please submit this information to the attention of:
Ms. Coleen Sullins
Water Quality Section Chief
Division of Water Quality
1617 Mail Service Center
Raleigh, North Carolina 27699-1617
Please note that all information presented in support of a request for remission
must be submitted in writing. The Director of the Division of Water Quality will
review the information during a bimonthly enforcement conference and inform
you of his decision in the matter of the remission request. His response will
provide details regarding case status, directions for payment and provision for
further appeal of the penalty to the Environmental Management Commission's
Committee on Civil Penalty Remissions. Please be advised that the Committee
cannot consider information that was not part of the original remission request
considered by the Director and therefore, it is very important that you prepare a
complete and thorough statement in support of your request for remission.
or

3. Subinit a written request for an administrative hearing:
If you wish to contest any statement in this assessment letter, you must request an
administrative hearing. This request must be in the form of a written petition to the
Office of Administrative Hearings and must conform to Chapter 150E of the North
Carolina General Statutes. You roust
File your original petition with the
Office of Administrative Hearings
6714 Mail Service Center
Raleigh, North Carolina 27699-6714
and
Mail or hand -deliver a copy of the petition to
Mr. Dan Oakley
General Counsel
Department of Environment and Natural Resources
1601 Mail Service Center
Raleigh, North Carolina 27699-1601
Please indicate the cave number (as found on page one of this letter) on the petition.
Failure to exercise one of the options above within jhLrty days as evidenced by a date
stamp (not a postmark) indicating when we received your response, will result in this matter
being referred to the Attorney General's Office with a request to initiate a civil action to collect
the penalty. Please be advised that additional assessments may be levied for violations that occur
after the review period of this assessment.'
If you have any questions concerning this matter, please contact Mr. Boll Sledge at (1 )
733-50 3, extension 547.
Sincerely,
Gregory .T. Thorpe, PhD.
Attachment
cc.
Compliance/Enforcement File /attachment
Central Files w/attachments
Mecklenburg County Department of Environmental Protection

ySTATE OF NORTH CAROLINA DEPARTMENT OF ENVIRONMENT
AND NATURAL SOURCES
COUNTY OF MECKLENBURG
IN THE MATTER OF ASSESSMENT WAIVER OF RIGHT TO AN
OF CIVIL PENALTIES AGAINST ADMINISTRATIVE HEARING AND
AQUASOURCE, INC. STIPULATION OF FACTS
PERMIT NUMBER NC 073 3
FILE NO LM f l -02 `
Having been assessed civil penalties totaling 13,715.35 for violations set forth in the
assessment document of the Director of the Division of Water Quality dated March 5. 2002, the
undersigned, desiring to seek remission of the civil penalties, does hereby waive the right to an
administrative hearing in the above -stated matter and does stipulate that the facts are as alleged in the
assessment document. The undersigned further understands that all evidence presented in support of
remission of this Civil penalty must be submitted to the Director of the Division of Water Quality
within 30 days of receipt of the notice of assessment. No new evidence in support of a remission
request will be allowed after 30 days from the receipt of the notice of assessment.
This the day of , 20(C _.
BY
ADDRESS
TELEPHONE

NORTH CAROLINA DEPARTMENT OF
ENVIRONMENT AND NATURAL RESOURCES
OF MECKLENBURG File No. LM 01-028
,IATTER OF:
}URGE, INC. FINDINGS AND DECISIONS
AND
LATIONS OF: ASSESSMENT OF CIVIL PENALTIES
'ERMIT NO. NCO073539
RTH CAROLINA GENERAL
E 143-215. 1 (a)(6)
.tin g pursuant to delegation provided by the Secretary of the Department of
lent and Natural Resources, 1, Gregory J. Thorpe, Ph.D., Acting Director of the Division
Quality, make the following:
NDINGS OF FACE
AquaSource, Inc. is a Delaware corporation lawfully conducting business in the
State of North Carolina.
AquaSource, Inc. operates a 0.048 MGD wastewater treatment plant for the
Willowbrook Subdivision in Mecklenburg County, which discharges treated
wastewater to receiving waters designated as Ramah Creek in the Yadkin -Pee Dec
River Basin.
Willowbrook Utility Company was issued NPDES Permit No. NCO073539 on
full responsibility for all plant operations and NPDES permit coiiditions.
Subsequently, AquaSource, Inc. was re -issued NPDES Permit No. NCO073539 on
December 29, 2000, effective February 1, 2001, with an expiration date of
November 30, 2003.
D. Said permit contains the following relevant daily maximum effluent limitations:
Parameter Limitation Units
Biochemical Oxygen Demand 28.5 mg/L
Total Suspended Residue 45.0 mg/L
Fecal Coliform 400.0 #/100ml

findings and Decisions
quaSource, Inc.
age Two
Said permit contains the following relevant daily average effluent limitation:
Parameter limilgim Units
Dissolved Oxygen 5.0 mg/L
E. AquaSource, Inc,'s self -monitoring reports for the months of April, June, July,
August, October, and December of 2000 revealed exceedances of the above -cited
permit effluent limits, as reflected in Attachment A.
F. None of the subject exceedances of the permit effluent limitations were the result
of a bypass or power failure at the plant as defined in the permit.
G. Said permits contain the following relevant monitoring and reporting
requirements:
Parameter Monitorine Freauencv _Location
Flow Continuous / Recording Influent or Effluent
DO Weekly Effluent, Upstream,
Downstream
Fecal Coliform Weekly Upstream, Downstream
Conductivity Weekly Upstream. Downstream
Temperature Weekly Effluent, Upstream,
Downstream
pH Weekly Effluent
Total Residual Chlorine 2/Week Effluent
H. Said permits contain the following relevant monitoring requirements:
Parameter SAMPIg Type Location
Biochemical Oxygen Demand Composite Effluent
Ammonia Nitrogen Composite Effluent
Total Suspended Residue Composite Effluent
1. AquaSource, Inc.'s self -monitoring reports for April 2000 through March of 2001
revealed failures to monitor in accordance with permit requirements, as reflected
in Attachment B.
J. For failure to maintain compliance with permit effluent limitations at the subject
facility, AquaSource, Inc. was assessed a civil penalty of $323.33 (LV 00-001),
including $73.33 in enforcement costs, on January 7, 2000. The penalty was paid
and the case closed on February 7, 2000.

Findings and Decisions
AquaSource, Inc.
Page Three
K. The costs to the State of the investigation and enforcement procedures in this
matter totaled $490.35.
Based upon the above Findings of Fact, I make the following:
11. CONCLUSIONS OF LAW:
A. AquaSource, Inc. is a "person" within the meaning of General Statute (G.S.) 143-
215.6A pursuant to G.S. 143-212(4).
B. NPDES Permit No. NCO073539 is required by G.S. 143-215. 1.
C. The effluent limitations, reporting requirements, and sample types contained in
the subject permit are terms, conditions, or requirements of said permit.
D. AquaSource, Inc. violated G.S. 143-215.1(a)(6) and NPDES Permit No.
NCO073539 on one (1) occasion from April 1, 2000 through March 31, 2001 in
the manner and to the extent described in Attachment A, by permitting waste to be
discharged into the waters of the State in violation of the daily maximum
permitted effluent limit for Biochemical Oxygen Demand.
AquaSource, Inc, violated G.S. 143-215. 1 (a)(6) and NPDES Permit No.
NCO073539 on one (1) occasion from April 1, 2000 through March 31, 2001 in
the manner and to the extent described in Attachment A, by permitting waste to be
discharged into the waters of the State in violation of the daily maximum
permitted effluent limit for Total Suspended Residue.
AquaSource, Inc. violated G.S. 143-215.1 (a)(6) and NPDES-Permit - No.
the manner and to the extent described in Attachment A, by permitting waste to De
discharged into the waters of the State in violation of the daily maximum
permitted effluent limit for Fecal Coliform.
AquaSource, Inc. violated G.S. 143-215.1 (a)(6) and NPDES Permit No.
NCO073539 on one (1) occasion from April 1, 2000 through March 31, 2001 in
-the manner and to the extent described in Attachment A, by permitting waste to be
discharged into the waters of the> State in violation of the daily average permitted
effluent limit for Dissolved Oxygen.
E. By reporting as described in Attachment B, AquaSource, Inc. violated the subject
permit's reporting requirements for Flow monitoring on one hundred, ninty-fou,r
(194) occasions from April 1, 20W through March 31, 2001.

Findings and Decisions
AquaSource, Inc.
Page Four
porting as described in Attachment
Mg as described in At
11
By reporting as described in Atl
Lons trom Apru 1, zuk)V U
I - - --l- - -A !__ A i
B, AquaSource, Inc. violated the subject
,nt Dissolved Oxygen on one (1)
ch 31, 2(X)l -
B, AquaSource, Inc. violated the subject
-am Dissolved Oxygen on one (1)
th 31, 2001.
B, AquaSource, Inc. violated the subject
[stream Dissolved Oxygen on one (1)
,ch 31, 2001.
B, AquaSource, Inc, violated the subject
aam Fecal Coliform on three (3)
LrCh 31, 2001.
B, AquaSource, Inc, violated the subject
istream Fecal Colifonn on three (3)
trch 31, 2001.
B, AquaSource, Inc. violated the subject
cam Conductivity on three (3) occasions
101.
B, AquaSource, Inc. violated the subject
istream Conductivity on three (3)
irch 31, 2001.
permit's reporting requirements for effluent Temperature on five (5) occasions
from April 1, 2000 through March 31, 2001.
By reporting as described in Attachment B, AquaSource, Inc. violated the subject
permit's reporting requirements for upstream Temperature on one (1) occasion
from April 1, 2000 through March 31, 2001.
By reporting as described in Attachment B, AquaSource, Inc. violated the subject
permit's reporting requirements for downstream Temperature on one (1) occasion
from April 1, 2000 through March 31, 2001:

Findings and Decisions
AquaSource, Inc.
Page Five
By reporting as described in Attachment
permit's reporting requirements for efflue
2000 through March 31, 2001.
By reporting as described in Attachment
permit's reporting requirements for efflo
occasions from April 1, 2000 through M
F. By monitoring as described in Attachmen
subject permit's samplirn ng type require
Demand on fifty-two (52) occasions from
By monitoring as described in Attachmen
subject permit's sampling type requirem
thirty-three (33) occasions from April 1,
red by G. S. 143-215. 1.
B, AquaSource, Inc. violated the subject
nt pH on one (1) occasion from April 1,
B, AquaSource, Inc. violated the subject
ant Total Residual Chlorine on two (2)
arch 31, 2001.
t B, AquaSource, Inc. violated the
ants for effluent Biochemical Oxygen
April 1, 2000 through March 31, 2001.
t B, AquaSource, Inc. violated the
an
ts for effluent Ammonia Nitrogen on
2000 through March 31, 2001.
t B, AquaSource, Inc. violated the
nts for effluent Total Suspended Residue
2000 through March 31, 2001.
it penalty of not more than twenty-five
essed against a person who violates or
conditions, or requirements of a permit
ter may be assessed against AquaSource,
I G.S. 143B-282. I (b)(8),
the Secretary of the Department of Environment and Natural Resources, has the
authority to assess civil penalties in this matter.
Based upon the above Findings of Fact and Conclusions of Law, I make the following:
111. DECISION:
Accordingly, AquaSource, Inc. is hereby assessed a civil penalty of:
For --- �_ of one (1) violation ofI.. 143-215,1(a)(6) and
NPICES Permit No. NCO073539, by discharging waste into the
waters of the State in violation of daily maximum permit effluent
limit for Biochemical Oxygen Demand.

Findings and Decisions
AquaSource, Inc.
Page Six
" ICE'""~
For - !� of one (1) violation of G.S. 1-215.1(a)(6) and
DES Permit No. NCO073539, by discharging waste into the
waters of the Stag in violation of daily maximum permit effluent
limit for effluent Total Suspended Residue.
For of five (5) violations of G.S. 14 - 1 .1(a)(6) and'
NPDES Permit No. NCO073539, by discharging waste into the
waters of the State in violation of daily maximum permit effluent
limit for Fecal Colifo
For of one (1) violation of G.S. 143-215. 1 (a)(6) and
DES Permit No. NC ►073539, by discharging waste into the
waters of the Stag in violation of daily average pennit effluent
limit for Dissolved Oxygen.
$ ""7.S�G►
For S of one hundred, ninty-four (194) failures to report for
continuous Flow in violation NPDES Permit No. 'NCO 73539.
For of one (1) failure to report effluent Dissolved Oxygen
in violation NPDES Permit No. NC(1073539.
For ' of one (1) failure to report upstream Dissolved
Oxygen in violation NPDES Permit No. NCO073539.
2-5
For ; d of one (1) failure to report downstream Dissolved
Oxygen in violation NPDES Permit No. NC0073539.
75
For of three (3)', failures to report upstream Fecal Cohfo
in violation of NPDES Permit No. NCO073539.
-75
For 3 of three (3) failures to report downstream Fecal
Coliform in violation NPDES Permit No. NCO073539.
$
For 3 of three () failures to report upstream Conductivity in
violation of NPDES Permit No. NCO073539.
$
For of three ( failures to report downstream
Conductivity in violation NPDES Permit No. NCO073539.
For of five (5) failures to report effluent; Temperature in
violation of NPDES Permit No. NCO073539.

Findings and Decisions
AquaSource, Inc.
Page Seven
For L_ of one (1) failure to report upstream Temperature in
violation of NPDES Permit No. NC0073539.
For of one (I) failure to report downstream Temperature
in violation of NPDES Permit No, NCO073539.
For of one (1) failure to report effluent pH in violation of
NPDES Permit No. NCO073539.
For of two (2) failures to report effluent Total Residual
Chlorine in violation of NPDES Permit No. NCO073539.
For of fifty -.* -two (52) failures to sample effluent
—(—
Biochemical Oxygen Demand with the correct sample type in
violation of NPDES Permit No. NCO073539.
For 3 of thirty-three (33) failures to sample effluent
Ammonia Nitrogen with the correct sample type in violation of
NPDES Permit No. NCO073539.
For (w of fifty-two (52) failures to sample effluent Total
Suspended Residue with the correct sample type in violation of
NPDES Permit No. NCO073539.
TOTAL CIVIL PENALTY
$__49-0.35
Enforcement costs.
TOTAL AMOUNT DUE

Findings and Decisions
AquaSource, Inc."
Page Eight
Pursuant to G.S. 143-215.6A(c), in determining the amount of the penalty I have taken
into account the Findings of Fact and Conclusions of Law and the factors set forth in G.S. 14313-
282. 1 (b), which are:
(1) The degree and extent of harm to the natural resources of the State, to the public
health, or to private property resulting from the violations;
(2) The duration and gravity of the violations;
(3) The effect on ground or surface water quantity or quality or on air quality;
(4) The cost of rectifying the damage;
(5) The amount of money saved by noncompliance;
(6) Whether the violations were committed willfully or intentionally;
(7) The prior record of the violator in complying or failing to comply with programs
over which the Environmental Management Commission has regulatory authority;
and
(8) The cost to the State of the enforcement procedures.
(Date) Gregory J. Thorpe, Ph.D., Acting Director
Division of Water Quality A

1
ATTACHMENT
Violator: AquaSource, Inc.
Facility: Willowbrook Subdivision
NPDES Permit No. NCO07353
Relevant Permit Effluent Limits:
Parameter Limitation/Unit
Biochemical Oxygen Demand 28.5 mg/L Daily Maximum
Total Suspended Residue 45 mg/L Daily Maximum
Fecal Coliform 400.0 #/IOC ml Daily Maximum
Dissolved Oxygen ,,-,50 mg/L Daily Average
DAILY MAXIMUM PERMIT LIMIT VIOLATIONS:
Date B{?D TSR Fecal Colifo OQ
4/ 12/0C) 1750
6//00 > __ _ 825
7/ 13/00 3000 -
7I14/00 50
8/ 4/00 66 * 2500
10/12/00 __ -- >3000 c --
1 /21 /0C 4.8`
Total Violations: 1 1 5 1
BODs denotes Biochemical Oxygen Demand
TR denotes TotalSuspended Residue
DO denotes Dissolved Oxygen
denotes compliance
denotes incorrect sample type (grab rather than composite) in addtion to limitation
violation.
Penalty Assessed

ATTACHMENT
Violator. AquaSource, Inc.
Facility: Willowbrook Subdivision
NP >ES Permit Number: NCO073539
SUMMARY OF FAILURES TO REPORT:
Elow measurement requirement continuous recording. Reportable Flow data should b
produced for each day of the week. The following u arizes the failures to report Elow
on a daily basis:
Month # of Violations
04/00 30
05/00 31
07/00 21
0 /00 31
09/00 30
10/00 1
12/ 0 2
01/01 13
02/01 g
03/01
Total Violations: 194
The following summarizes failures to conduct tests at the required frequency:
Date Dissolved O&y n Fecal Coliform Conductivity "TemperatureH TRC
E U D U D U b E
01/01 1 1 1 3 3 3- 3 5 1 1 1'_
Total Violations = 25
E denotes effluent
U denotes upstream sample site
D denotes downstream sample site
C denotes Total Residual Chlorine
INCORRECT SAMPLE TYPES (grab rather than composite);
Date Biochemical xy,en Demand Ammonia Nitrogen Total Suspended Residue
4/00-3/01 52 33 52
Total Violations: 137
Penalties assessedfor monitoring/reporting violations occurring on or after October 10, 2000.

AN
DIVISION OF WATER QUALITY
October 10, 2001
MEMORANDUM TO Shannon Langley
FROM: D. Rex Gleason
PREPARED BY: Mecklenburg County Department ment of Environmental Protection and
Richard Bridgeman
SUBJECT: Enforcement Action
Combination Limit and Monitoring (LM)
AtluaSource, Inc;
Willowbrook Waste Water Treatment Plant
NPDES Permit No. NCO0 73 39
Mecklenburg County, N
Attached please find an enforcement report which details violations by the subject
facility.
Also attached are copies of the NOV/NRE and the Pe ittee's response. Based on a
review of the response, this Office still recommends an enforcement action.
If you have any questions, please contact Richard Bridgeman or me at this office.
Attachment
cc: Mr. Rusty Rozzelle, MCDEP
DRG/jpw

STATE OF NORTH CAROLINA NORTHC AROLINA. DEPARTMENT OF
ENVIRONMENT AND NATURAL RESOURCES
COUNTY OF MECI LENBURC3 File No. LM
IN THE MATTER OF )
AQUASOURCE INC. ) FINDINGS AND DECISIONS
AND
FOR VIOLATIONS OF. } ASSESSMENT OF CIVIL PENALTIES
NPDES PERMIT NO. NCO073539
AND NORTH C RO INA GENERAL
STATUTE 13-215.1(a)()
Acting pursuant to delegation provided by the Secretary of the Department of
Environment and Natural Resources, 1, Gregory J. Thorpe, Ph.D., Acting Director of the Division
of Water Quality, make the following:
I. FINDINGS OF FACT:
A. AquaSource, Inc. is a corporation organized and existing under the laws of the
State of North Carolina:
B. AquaSource, Inc. operates a 0.048 MCGD wastewater treatment plant for the
Willowbrook Subdivision in Mecklenburg County, which discharges treated
wastewater to receiving wasters designated as Ramah- Creek in the Yadkin -Pee 'Dee
River Basin.
C. Willowbrook Utility Company was issued NPDES Permit No. NCO073539 o
October 3, 1994, effective November 1, 1994, with an expiration elate of
September 30, 1999. Subsequently, AquaSource, Inc. was re -issued NPDES
Permit No. NCO073539 on December 29, 2000, effective February 1, 2001, with
an expiration date of November 30, 2003. Can January 14, 2000, AquaSource, Inc.
submitted a letter to the Mooresville Regional Office stating that as of November
24, 1999, AquaSource purchased the Willowbrook waste water treatment plant
d assumed full responsibility for all plant operations and NPDES permit
conditions.
1 . Said permit contains the following relevant daily maximum effluent limitations:
Parameter Limitation Units
Biochemical Oxygen Demand 28.5 m /L
Total Suspended Residue 45.0 m/L
Fecal Coliform 400.0 #-/100ml

Findings and Decisions
AquaSource, Inc.
Page Two
Said per
Paramet,
Dissoly
E. AquaSoi
iit contains the following relevant daily average effluent limitation:
r Limitation Units
ree, In .'s self -monitoring reports for the months of April, June, July,
Sl.i&�iwL+T Ld VLVLtVa, L4,4.aLa.:Yt'WVVaaAVVd V1.awVVV..kWV.u+sY4c #:!'xvw+w+4aLLaaVVV V1Ldav iA6.Vtf♦V i✓A..4b+e.R
permit effluent limits, as reflected in Attachment A.
F. None of the subject exceedances of the permit effluent limitations were the result
of a bypass or power failure at the plant as defined in the pennit.
G. Said permits contain the following relevant monitoring and reporting
requirements:
Parameter Monitoring Frequency Location
Flow Continuous / Recording Influent or Effluent
DO Weekly Effluent, Upstream,
Downstream
Fecal Coliform Weekly Upstream, Downstream
Conductivity Weekly Upstream. Downstream
Temperature Weekly Effluent, Upstream,
Downstream
pH Weekly Effluent
Total Residual Chlorine 2/Week Effluent
H. Said permits contain the following relevant monitoring requirements.
Parameter SaInDle Tvp Location
Biochemical Oxygen Demand Composite Effluent
Ammonia Nitrogen Composite Effluent
Total Suspended Residue Composite Effluent
I. AquaSource, Inc.'s self -monitoring reports for April 2000 through March of 2001
revealed failures to monitor in accordance with permit requirements, as reflected
in Attachment B.

Findings and Decisions
AquaSource, Inc.
Page Three
J. For failure to maintain compliance with permit effluent limitations at the subject
facility, AquaSource, Inc. was assessed a civil penalty of $323.33 (LV 00-001),
including $73.33 in enforcement costs, on January 7, 2000, The penalty was paid
and the case closed on February 7, 2000.
For failure to maintain compliance with permit effluent limitations and
monitoring requirements at the subject facility, AquaSource, Inc. was assessed a
civil penalty of $1,507.63 (LM 98-057), including $357.63 in enforcement costs,
on November 30, 1998. The case was settled, the penalty paid, and the case
closed on June 18, 1999.
K. The costs to the State of the investigation and enforcement procedures in this
matter totaled $490.35.
Based upon the above Findings of Fact, I make the following:
11. CONCLUSIONS OF LAW:
A. AquaSource, Inc. is a "person" within the meaning of General Statute (G.S.) 143-
215.6A pursuant to G.S. 143-212(4).
B. NPDES Permit No. NCO073539 is required by G.S. 143-215. 1.
C. The, effluent limitations, reporting requirements, and sample types contained in
the subject permit are terms, conditions, or requirements of said permit.
D. AquaSource, Inc, violated U.S. 143 -215. 1 (a)(6) and NPDES Permit No.
NCO073539 on one (1) occasion from April 1, 2000 through March 31, 2001 in
the manner and to the extent described in Attachment A, by permitting waste to be
discharged into the waters of the State in violation of the daily maximum
permitted effluent limit for Biochemical Oxygen Demand.
AquaSource, Inc, violated G.S. 143-215. 1 (a)(6) and NPDES Permit No.
NCO073539 on one (1) occasion from April 1, 2000 through March 31, 2001 in
the manner and to the extent described in Attachment A, by permitting waste to be
discharged into the waters of the State in violation of the daily maximum
permitted effluent limit for Total Suspended Residue.

Findings and Decisions
AquaSource, Inc.
Page Four
AquaSource, Inc. violated G.S. 143-21 I(a)(o) and NPDE a Permit No.
NC0073539 on five (5) occasions from April 1, 2000 through March 31, 2001 in
the manner and to the extent described in Attachment A, by permitting waste to be
discharged into the waters of the State in violation of the daily maximum
permitted effluent limit for :Decal Colifo
AquaSource, Inc. violated G.S. 143-21 .1(a)(6) and NPDE a Permit No.
NC007 539 on one (1) occasion from April 1, 2000 through March 31, 2001 in
the manner and to the extent described in Attachment A, by permitting waste to be
discharged into the waters of the State in violation of the daily average permitted
effluent limit for Dissolved Oxygen.
E. By reporting as described in Attachment B, AquaSource, Inc. violated the subject
permit's reporting requirements for Flow monitoring on one hundred, ninty-four
(194) occasions from April 1, 2000 through March 31, 2001.
By reporting as described in Attachment B, AquaSource, Inc. violated the subject
permifs'reporting requirements for effluent :Dissolved. Oxygen on one (1)
occasion from April 1, 2000 through March 3 1, 2001.
By reporting as described in Attachment B, AquaSource, Inc. violated the subject
permit's reporting requirements for upstream Dissolved Oxygen on one (1)
occasion from April 1, 2000 through March 31, 2001.
By reporting as described in Attachment B, AquaSource, Inc. violated the subject
permit's reporting requirements for downstream Dissolved Oxygen on one (1)
occasion from April -1, 2000 through March 31, 2001.
By reporting as described in Attachment B, AquaSource, Inc. violated the subject
permit's reporting requirements for upstream :Fecal Coliform on three (3)
occasions from April 1, 2000 through March 31, 2001.
By reporting as described in Attachment B, AquaSource, Inc. violated the subject
permit's reporting requirements for downstream Fecal Coliform on three (3)
occasions from April 1, 2000 through March 31, 2001.
By reporting as described. in Attachment B, AquaSource, Inc. violated the subject
permit's reporting requirements for upstream Conductivity on three () occasions
from April 1, 2000 through March 31, 2001.

Findings and Decisions
AquaSource, Inc.
Page Five
By reporting as described in Attachment B, AquaSource, Inc. violated the subject
permit's reporting requirements for downstream Conductivity on three (3)
occasions from April 1, 2000 through March 31, 2001
By reporting as described in Attachment B, AquaSource, Inc. violated the subject
permit's reporting requirements for effluent Temperature on five (5) occasions
from April 1, 2000 through March 31, 2001.
By reporting as described it Attachment B, AquaSource, Inc. violated the subject
permit's reporting requirements for upstream Temperature on one (1) occasion
from April 1, 2000 through March 31, 2001
By reporting as described in Attachment B, AquaSource, Inc. violated the subject
permit's reporting; requirements for downstream Temperature on one (1) occasion
from April 1, 2000 through March 31, 2001.
By reporting; as described in Attachment B, AquaSource, Inc. violated the subject
permit's reporting requirements for effluent pH on one (1) occasion. from April 1,
2000 through March 31, 2001.
By reporting as described in Attachment B, AquaSource, Inc. violated the subject
permit's reporting requirements for effluent Total Residual Chlorine on two (2)
occasions from April1, 2000 through March 31, 2001.
F. By monitoring as described in Attachment B, AquaSource, Inc. violated the
subject permit's sampling type requirements for effluent Biochemical Oxygen
Demand on fifty-two (52) occasions from. April 1, 2000 through March 31, 2001.
By monitoring as described in Attachment B, AquaSource Inc. violated the
subject permit's sarnpling type requirements for effluent Arnmonia Nitrogen on
thirty-three (3) occasions from April 1, 2000 through March 31, 2001.
By monitoring as described in Attachment B, AquaSource, Inc. violated the
subject's permit spling type requirements for effluent Total Suspended Residue
ue
on fifty-two (52) occasions from April 1, 2000 through March 31, 2001.
G. G.S. 143-215.6A(a)(2) provides that a civil penalty of not more than twenty-five
thousand dollars per violation may be assessed against a person who violates or
fails to act in accordance with the 'terms, conditions, or requirements of permit
required by G.S. 13-215.1.

Findings and Decisions
Aqu Source, Inc.
Page Six
H. The tte's enforcement coasts in this matter may be assessed against AquaSource
Inc. pursuant to C.S. 14-215.3(a)(9) and G.S. 143B-282.I(b)( .
1. The Director of the Division of Water Quality, pursuant to delegation provided b
the Secretary of the Department ent of Environment and Natural Resources, has the
authority to assess civil penalties in this matter.
Based upon the above Findings of Fact and Conclusions of Law, I make the following.
III. DECISION:
Accordingly, Aqaource, Inc. is hereby assessed a civil penalty of;
For ; of one (1) violation. o G. 143-215.1(a)(6) and
NPDES Permit No. NCO073539, by discharging waste into the
waters of the State in violation of daily maximum permit effluent
limit for Biochemical Oxygen Demand.
For of one. (1) violation of G.S. 143-215.(a)(6) and
NPDES Permit No. NCO073539, by discharging waste into the
waters of the State in violation of daily maximum permit effluent
limit for effluent Total Suspended Residue.
For of five (5) violations of G. S. 1-215.1(a)(6) and
NPDES Permit No. NCO073539, by discharging waste into the
waters of the State in violation of daily maximum permit effluent
limit for Fecal Colifo
S For of one (1) violation of G.S. 143- 15. 1 (a)(6)-and
NPDES Permit No. NCO073539, by discharging waste into the
waters of the State in violation of daily average permit effluent
limit for Dissolved Oxygen.
For of one hundred., pity-four(194) failures to report for
continuous Flow in violation NPDES 'Permit No. NCO073539..
For of one (1) failure to report effluent Dissolved Oxygen
in violation NPDES Permit No. NCO073539.

Findings and Decisions
AquaSource, Inc.
Page Seven
For of one (1) failure to report upstream Dissolved
Oxygen in violation NPDES Permit No. NCO073539.
For - of one (1) failure to report downstream Dissolved
Oxygen in violation NPDES Permit No. NCO073539.
For of three (3) failures to report upstream Fecal Colifo
in violation of NPDES Permit No. NCO073539.
For of three (3) failures to report downstream Fecal
Coliform in violation NPDES Permit No. NCO073539.
For of three (3) failures to report upstream Conductivity in
violation of NPDES Permit No. NCO073539.
For of three (3) failures to report downstream
Conductivity in violation NPDES Permit No. NCO073539.
For of five (5) failures to report effluent Temperature in
violation of NPDES Permit' No NCO073539.
For of one (1) failure to report upstream Temperature in
violation of NPDES Permit it No. NCO073539.
For of one (1 ) failure to report downstream Temperature
in violation of NPDES Permit No. NCO073539.
For - - of one (1) failure to report effluent pal in violation of
NPDES Permit No. NC0073539.
For of two () failures to report effluent Total Residual
Chlorine in violation of NPDES Pe it No. NCO073539.
For of fifty-two (52) failures to sample effluent
Biochemical Oxygen Demand with the correct sample type in
violation of NPDES Permit No. NCO073539.
For of thirty-three (33) failures to sample effluent
Ammonia Nitrogen with the correct sample type in violation of
NPDES Permit No. NCO073539.

Findings and Decisions
AquaSource, Inc.
Page Eight
$ For of fifty-two (5 ) failures to sample effluent Total
Suspended Residue with the correct sample type in violation of
NPDES Permit No. `NCO07353 :
TOTAL CIVIL PENALTY
$490.35 Enforcement casts.
$ TOTAL AMOUNT DUE
Pursuant to G.S. 143-215.6A(c), in determining the amount of the penalty I have taken
into account the Findings of Fact and Conclusions of Law and the factors set forth in G.S. 143B-
8.1(b), which e:
(1) The degree and extent of harm to the natural resources of the Stag, to the public
health, or to private property resulting from the violations,
() The duration and gravity of the violations;
(3) The effect on ground or surface water quantity or duality or on air duality;
(4) The cast of rectifying the damage;
() The amount of money saved by noncompliance;
(6) Whether the violations were committed willfully or intentionally;
(7) The prior record of the violator in complying or failing to comply with programs
over which the Environmental Management Commission has regulatory ;authority;
d
(8) The cost to the State of the enforcement procedures.
(mate) Gregory J. Thorpe, Ph.D., Acting Director
Division of Water Quality

ATTACHMENTA
Violator: AquaSo ` ce, Inc.
Facility: Willowbrook Subdivision
NPDES Permit No. 1 CO073 39
Relevant Permit Effluent Limits:
Parameter Limitation/Unit
Biochemical Oxygen Demand 28. mg/L Daily Mai
Total Suspended Residue 45. mg/LDaily Ma)
Fecal Coliform 400.0 41100 ml Daily ]
Dissolved Oxygen 5.0 mg/L Daily Av(
llAs l+ i 1V1E 1V U1V1 r r.11ilY1i 1 JULIVik l Y illka1 1 lLI1♦t3
Date BODE T R Fecal Colifo DO
4/12/01750
6/29/00 __ 82
7/13/00 -- -_ 3000
7/14/00 50 -- -
8/24/00 -- 6 * 2500-_
10/12/ Q __ __ >300 _-
12/21 /00 _- __ .8;
Total Violations: 1 1 5 1
BDs denotes Biochemical Oxygen Demand
TSR denotes Total Suspended Residue
DO denotes Dissolved Oxygen
denotes compliance
denotes incorrect sample type (grab rather than composite) in addtion to limitation
violation.

ATTACHMENT
Violator. AquaSource, Inc.
Facility: Willowbrook Subdivision
NPDES Permit Number: 1 CO0"73539
SUMMARY OF FAILURES TO PORT:
Flow measurement requirement is continuous recording. Reportable Flow data should be
produced for each clay of the week. The following summarizes the failures to report Flow
on a daily basis.`
Month 4 of Violations
04/00 30
05/00 31
O'7/00 21
O 100 31
09/00 30
10/00 19
12/00 2
01/01 13
02 01
03101 9
Total Violations: 194
The following summarizes failures to conduct tests at the required frequency:
Date Dissolved QNygo Fecal Coliform Condtic� Temperature pH TC
01101 1 1 1 3 3 3 3 5 1 1 1 2
Total Violations = 2
E denotes effluent
U denotes upstream sample site
D denotes downstream sample site
TRC denotes Total Residual Chlorine
INCORRECT SAMPLE TYPES (grab rather than composite).
Date Biochemical Oxvizen Demand Ammonia Nitrogen Total Suspended Residue
4/00-3101 52 33 52
Total Violations: 13

DIVISION OF WATER QUALITY
ENFORCEMENT CASE ASSESSMENT FACTORS
Type: Combination Permit Limit and Monitoring
Violator: AquaSource, Inc.
Address: 6960 Professional Parkway East
Suite 40
Sarasota, Florida 3424
Facility: Willowbrook Subdivision WWTP
12309 Ramah Creep Court
l-Iuntersville, NC
Registered Agent: C T Corporation System
225 Hillsborough Street
Raleigh, NC; 2763
Regional Office: Mooresville
i. The degree and extent of harm to the natural resources of the Slate, to the public
health, or to private property resulting from the violation:
No harm has been measured or quantified; however, failure ofa facility to meet NPDES
permit requirements can impact the waters of the State by causing violations of water
quality standards d criteria which are established to protect aquatic life 'and the
designated uses cif"the receiving stream (i e., recreation, agriculture, water supply, etc.).
,. The duration and gravity of the violation:
The facility Compliance Evaluation Inspection conducted on June 28, 2001 includes a
review of discharge monitoring reports for the period April 2000 through" March 2001
Numerous permit limit and monitoring requirement violations were noted during this
twelve month period. The nature of the violations indicate a disregard for permit terms
d conditions.
. The effect on ground or surface water quantity or quality or on air quality:
Permit exceedances and failures to report may have caused temporary impairment of the
waterways intended uses, however, no water samples were collected, and any detrimental
effect is difficult to quantify. It is unlikely that the violations would have an effect on
either groundwater quality or quantity or on air quality.
4. The cost of rectifying the damage:
No environmental damage has been established.'

Enforcement Case Assessment Factors
AquaSource, Inc.
Pale Two
. The amount of money saved by noncompliance:
There is no evidence that any money was saved by non-compliance; however, the fact
that grab samples were collected for BO ., NH -N, and TSl , rather than the required
flow proportional composite samples, suggests that no automatic composite sampler was
available for at least the 12-month period under review. Can only one (8/00) of the DM 's
is a comment regarding vandalism of the sampler. Regardless of the alleged vandalism
on the facility's Flow meter and composite sampler, they could have been repaired/
replaced in a more timely manner. Since an operator is required to be on -site slily, flaws
could have been estimated and grab composites could have been collected.
n. Whether the violations were committed willfully or intentionally:
There is no evidence that violations were willful or intentional. However, the NPDES
permit clearly specifies the terms, conditions and requirements of the permit, A decision
had to be made regarding, the need to provide more security for the facility and whether to
estimate flows and collect grab composite samples.
7. The prior record of the violator in complying or failing to comply with programs
over which the Environmental Management Commission has regulatory authority;
For failure to maintain compliance with permit effluent limitations at the subject facility,
AquaSource, Inc. was assessed a civil penalty of$323.33 (LV 00-001), including $73.33
in enforcement costs, can January 7, 2000. The penalty was paid and the ease closed on
February 7, 201}0.
For failure to maintain compliance with permit effluent limitations and monitoring
requirements at the subject facility, Aqua Source, Inc. was assessed a civil penalty of
$1 507.63 (LM 98-057), including $357.63 in enforcement costs, on November 30, 1998.
The case was settled, the penalty paid, and the case closed on June 1, 1999.
There have also been numerous civil penalty assessments against Aquae ce, Inc.'s Pine
Valley Subdivision WWTP (NC0028941/R.ow Co).

Enforcement Case Assessment Factors
AquaSource, Inc.
Page Three
8. The cost to the State of the enforcement procedures:
Enviromnental Chemist Review and Edit:
I I hours @ $30.49/hr
$ 33539
Clerical Filing/Copying:
I hour @ $15.00/hr
$ 15.00
Water Quality Regional Supv. Review and Edit:
I hour @ $39.96/hr
$ 39.96
Central Office Review and Processing:
$100.00
TOTAL COST OF THE ENFORCEMENT PROCEDURES:
$490.35
9. Type of violator and general nature of business (i.e., individual vs. large
corporation):
AquaSource, Inc. is a corporation that specializes in all aspects of water and wastewater
.-A
10. Violator's degree of cooperation (including efforts to prevent or restore) or
recalcitrance:
AquaSource Inc.'s representative, Kevin Curl, was very cooperative during the inspection
of the facility located at the Willowbrook Subdivision. He informed me that they had
made personnel and management changes in response to numerous violations at several
plants they operate in this area.
11. Mitigating Circumstances:
None. It should be noted that AquaSource, Inc. subcontracted the operation of the
Willowbrook waste water treatment plant to EnviroClear during the period when the
noted violations occurred; however, for most of the months Aqua Source, Inc. staff signed
the reverse of the DMR's as the permittee. This indicates that the documents were
reviewed and certified to be complete and accurate.

Enforcement Case Assessment Factors
Aq aSource, Inc.
Page Four
12. Assessment Factors:
b) Deceiving, Stream: RamaRamah Creek (Class /Yadkin -Pee Dee)
c) SOC:/JOC status/negotiations. None
d) Copy of MP Screen: DMR`s attached
e) Copy of Limits Page inPermit: Attached
f) Damage. None Known

CERTIFICATION PAGE
I certify that the information in this report is true to the best of my knowledge.
Facility: Willowbrook Wastewater Treatment Plant
Signature of Principal Investigators:
James P. alsonn
VCIEP
..- 6,
DATE

Pe it No. NC0073530
STATE OF NORTH CAROLINA
DEPARTMENT OF ENVIRONMENT, HEALTH, AND NATURAL RESOURCES
DIVISION OF ENVIRONMENTAL MANAGEMENT
PERMIT
TO DISCHARGE WASTEWATER UNDER THE
NAJIQNAL EQLLUJANjDISCHARGE IMINATI N SYSTEM
In compliance with the provision of North Carolina General Statute. 143-215.1,
other lawful standards and regulations promulgated and adopted by the North Carolina Environmental
Mana(yetnent Commission. and the Federal Water Pollution Control Act, as amended,
N illowbrook Utility, Inc.
is hereby authorized to discharge wastewater from a facility located a
Willowbrook uhdivision NN
can NC Hiah-%vay 73
southeast of Caldwell
N2ecltlenbur- Count,,
to receiving waters designated as the Ramah Creek in the Yadkin -Pee Dee River Basin
in accordance with effluent limitations, monitoring requirements, and other conditions set forth in
Pans I, 11, and III hereof.
This permit shall become effective November 1, 1994
This permit and the authorization to c:ischar e shall expire at midnight on Stpttmber30,1999
Signed this day October 3, 1 4
ri ltt l ; tte B
4,rdt,t�
A. Prtston Howard, Jr., P.E., Director
Division of Environmental Management
By' Authority of the Environ e t2J Management Commission

A, t L II '] TI"IN F I,It'NIIT,r TIONS AM Nlit )Nl l°t R!NO; RII)UIRI`i wIFN"PWIN IER thbveinfer l- INImvh 1) Pet IinI No Nk.`001: 5>
I huring the Iwritmi lit gitltOng on the t'fY11!'t'rl de til t'he Iwrinit 4aid lustingg, moil cxlrtlfitit L the I1rtlttttC`e is iiti hol-il.t~`tl
in discharge Irt}iti
outhdit,$) scttsal iititiilici-tlt)I. Such tlischargt:s:shall I°c lintired and nit)ititCi-ed by We Imiduee as spccilied I}i`km:
Ifjltgili,.Char 1Ct.F'tt. ilt C)#Sq{,iim3 .iiti,l,1ekl.tiiil
C±[tI C!iCt1 ._.i
f'Cltiii ?tiiLCiRS
ent.. _
"_$,adnW
iU U t l_� 1 l j(_ i V p. W e It d _:, m i? i i ly_— it X
Lo c a d t_Ci ri
Flow 0 0 4 8 EA3D
Continuous
Recoiding i or %
tKAJ 5 day 't") C 30M mi ll 45.0 cast /!
Weekly
Composite E
lMal ; uq"rcWd r%esicltte 30,0 mg/1 45.0 inn/1
Weekly
Comtiomm E
I41-13 as 11
2/Month
Composite E
Dsscilved Oxygen`
Weekly
Gratz _ E,
Fecal Coliform (geornetric reran) 20401100 nil 400.0 1100 nA
Weekly
Grab E,W)
10tal He?.xlt LMI (1110011
2/Weelk
Gta't;i Ea
Temperature
Daily
(Lab E
ComhWHAY
f
Weekly
Chab It t)
Tempet-WHID
Weekly
Grab It
'r: aIIII)lc l(Walit>ns: LT - ERIticiit, I - In lnetil L) - Lq7strcwn a1mve the (lischluIc litaii�il, I) -� I)ownstrf'am
0.6 mile Below the clischar,(Ic Iti)inl al
NCSIT 24_1 .
' Tie dai y average dissolvcd oxy cn cllluent conec.titration shall not he Icss than .5.t) Ing/l,
l he pi l shall not he less than GO slaiichlyd units mr"greater tlunt W) slumlard .ttnils and shA
fre n"Aittt)refl weekly,
in the effluent by g rah
smnlAc.
'l herc~ ,shall he no dimbuge or nommg sti ws or visM Win in other Ilan hace aint)nnls.

4
A, ANU NIONITORIN(,; StJNJML�R (Aptil I
- Octobcf-31) I'Crillit No, NCOO'1339
During the pCI-iod begilillilig oil the effective date ol'the permit and lasting milil expiration, the
Permittee, iS AL11,1106MI
to discharge I'voill
outhall(s) Sel'i'll 1111111her- 001 Such dischal-ges -11,111 be limited and limnifol-ed by the:(el'Illitice
as specified lac lmv.
E f flue tit Characteristics Disc pjgg _qLt �ltl a
Morilt rin _Bqquirements
Measurement
i ole
S a ill pj'q
mm -0- p 1 "11 —AVC . -Weei4i, Av ,Im
FrgWq_ti_
--UO—Ca_t_i
Q-ti
Flow O.048 MD
Continuous
Recording
I or E
BOD, 5 (lay, 20'(, t9'O mg/l 28.5 ing/l
Weekly
Composite
E
Total Suspended Residue 30.0 mg/l 45O mg/l
Weekly
Composite
E
NI-13 as N I I .O Ing/l
2/Month
Composite
E
Dissolved Oxygen—
Weekly
Grab
E, u 1.,)
Fecal Coliform (geometric mean) 200,0 /100 ml 400( 0 /100 fill
Weekly
Grab
EMS)
Total Residual ChloOne
2/Week
Carat)
E
Temperature
Daily
Grab
E
conductivily
Weekly
is
U, 1)
Tompof illule
Weekly
G rb
(Ij)
Sample locations: E" - Eff 1 1111 'b the dischal-ve point, D - DONVIlstream
-Ittent, I - Influent, U - Upst 'e, a ve
O�6 mile belo�v the dischat-C
C7
I)oillt at
NCSR 24'M
y avel'we dissolved oxygen cl-Iluell( Col welli I -at ion shall not be less than 5,0 ing/l,
Thc pf I shall not bc. less thin 6.0 standard units flor greater thall 9M Standal-d units "Ind 811,111
be monitored weekly at (lie elfluent by grab
sample.
There Shall be no discharge of floating Solids or Visible I'Mull ill oftler thall 11"Ice amotlills.

Permit NCO073539
STATE OF NORTH CAROLINA
DEPARTMENT OF ENVIRONMENT AND NATURAL RESOURCES
DIVISION OF WATER QUALITY
PERMIT
TO DISCHARGE WASTEWATER UNDER THE
NATIONAL POLLUTANT DISCHARGE ELEWMATION SYSTEM
In compliance with the provision of No Carolina General Statute 143-215, 1, other lavrful
standards and regulations promulgated and adopted by the No Carolina Environmental
Management Comrnission, and the Federal Water Pollution Control Act, as amended,
AquaSource Utility, Inc.
is hereby authorized to discharge wastewater from a facility located at the
Willowbrook Subdivision WWI?
Ramah Creek Court
Off of NC Highway 73
Southeast of Caldwell
Mecklenburg County
to receiving waters designated as Rarnah, Creek in the Yadkin -Pee Dee River Basin
Ln accordance with effluent limitations, monitoring requirements, and other
conditions set forth in Parts 1, 11, 111 and IV hereof.
This permit shall become effective February 1, 2001.
This perrnit and authorization to discharge shall expire at midnight on November 30, 2003.
Signed this day December 29, 2000.
origire aj signed BY
%.7 1K,
g5vid AA,
Kerr T. Stevens, Director
Division of Water guality
By Authority of the Environmental Management Conu-nission

Permit
A. ( .} EFFLUENT L TA'�' IONS
� NTH -� F
Luring the ;period beginning on the effective date of this permit and lasting until expiration,
the P `tt e is authorized to discharge from outfall GC .
Such discharges shall be limited
d monitored by the Permittee as specified below:
LU NT LIMITS
MONITORING REQUIREMENTS
CHARACTERISTICSEFF
Monthly Weekly Daily
Measurement Sarnple Sample Location'
Avery e; Avery a Maximum
Frequency ; e
C�
Row 0,048 MG. � � �
Continuous � Recording � Influent or Effluent
BOO, 5-day (20°C) 19.0 mall. 28. ma/L
Weekly Composite Effluent
(April 1 - October 1)
BtOD, 5-day (209C) 30.0 mg/L 45.0 ma/L
Weekly � Composite � Effluent
(November 1 — March 31)
Total Suspended Residue 30.0 mo/L 45.0 mg/L
F Weekly Composite Effluent
NH� as N 11,0 ma/L
2/Month Composite Effluent
(April 1 —October 1)
NH3 as N
Weekly � Composite � Effluent
(November 1 —March 31)
DiMlved Oxygen2
Weekly Grab Effluent,
Upstream &
I
Downstream
Fecal Coliform (geometric mean} 0 '1 OQ m1 4QC,'10Q mI
1 ekd}° I Grab I Effluent
Total Residual Chlorine
eek j Grab � r-ffluent
Temperature (°C)
Gaily � Grab j Effluent
Temperature (T)
Weekly � Crab � Upstream &
Downstream
pH-1
J-
Weekly � Grab � Effluent
Footnotes:
1. Upstream: above the discharge point; Downstream:
0.6 mile below the discharge point
at NCSR 243E
The average dissolved o :�,gen effluent concentration
shall not be less than 5.0 rag/L.
"
3. The pH shall not be less than 6.0 standard units nor
greater than .0 standard units.
There shall be no discharge of floating solaces or visible foam in other than trace amounts

EFFLUENT '
y
NPDES PEMIT NO. NCO073539
DISCHARGE NO. 001 MONTH
March YEAR 2001
FACILTY NAME
WILL2WB1 OOK
CLASS 11 COUNTY Mecklenburg
OPERATOR IN RESPONSIBLE
CHARGE (ORC) Ferry Smith GRADE 11
PHONE [phone]
CERTIFIED LABORATORIES (1)
Ap , Qurce, Inc:
()
PERSON(S) COLLECTING SAMPLES
CperatOrs
CHECK BOX IF ORC HAS CHANGED
k ��...
Mail ORIGINAL and ONE. COPY to
AT TN CENTRAL FILES
-7
CiV OF ENVIRONMENTAL MANAGEMENT
(SIGNATURE OF OPERATOR IN RESPONSIBLE CHARGE)
Da
DEHNR
rrgg��hytt
Jdii tJ�
a,p BOX 2F53F
BY THIS SIGNATURE.
I CERTIFY THAT THIS REPORT 1S
ACCURATE AND COMPLETE TO THE BEST OF MY KNOWLEDGE.
RALEIGH NC: " P £26-uu35
5005C
QOwt 1 C 070, D
50067 0031c, 0059 t 00530 53C 3161 f 1
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Facility Status: (Please check one of the following)
All monitoring data and sampling frequencies meet permit requirements
Compliant
All monitoring data and sampling frequencies do NOT meet permit requirements
Noncompliant
If the facility is noncompliant, please comment on corrective actions being taken in respect to equipment, operation, maintenance, etc., and a time table for
improvements to be made.
I certr"fy, under penalty of law, that this document and all attachments were prepared under my directions or supervision in accordance with a system designed
to assure that qualified personnel properly gather the information, the information submitted is, to the best of my knowledge and belief, true, accurate, and
compleate. I am aware that there are significant penalties for submitting false information, including the possibility of fines and imprisonment for knowing
violations."
Perry L. Smith
Permittee (Please print or type)
ry a
Signature of P rmittee— irate
107 Commercial Park Drive, Concord, NC 28027 704-788-9497
Permittee Address Phone Number Permit Exp. Date
PARAMETER CODES
00010 Temperature 00951 Total Fluoride 01092 Zinc 50060 Total
00556 Oil &Grease Residual
00076 Turbidity 006001"otal Nitrogen 01002 Total Arsenic 01105 Aluminum Chlorine
00080 Color (Pt -Co) 00610 Ammonia Nitrogen 01027 Cadmium
00082 color (ADMI) 00625 Total 01032 Hexavalent 071880
tCjeldlaal Nitrogen Chromium 1147 Total Selenium
ormaldhy
00095 Conductivity 01034 Chromium 31616 Fecal Cdliform 71900
00630 Nitrates/ Nitrates Mercury
00300 Dissolved Oxygen 01037 Total Cobalt 32730 Total Phenolics 81551
00665 Total Phosphorous 00310 BOD5 00720 Cyanide 010:42 Copper 34235 Benzene ylerae
00340 COD 00745 Total Sulfide 01045 Iron 34481 Toluene
00400 pH 00927 Total Magnesium 01051 Lead 38260 M
00530 Total Suspended
00929 Total Sodium 01067 Nickel
Residue 39516 P tt
00545 Settleable Matter t10940 Total Chloride 01077 Silver 50050 Flow A 2 6 2001 "
Parameter code assistance may b I
obtained by calling the Water Quality Compliance Group at (91g) 733- Ci83, exae Sfo
10RC must visit facility and document visitation of facility as required per 15A NCAC 8A .0202 (b) (5) (B).
The monthly average for fecal coliform is to be reported as a GEOMETRIC mean. Use only units designated in the reporting facility's permit for reporting
data.
* If Signed by rather than the permittee, delegation of signatory authority must be on file with the state per 15A NCAC 2B .0506 (b) (2) (0).
DLC Forrr,-2 1 100

NPDES SIG.::
NC00 3 39
DISCHARGE
001
MONTH: March
FACILITY" NAME:
WILLOWBROOK
COUNT M C1 L
STREAM:
STREAM
LOCATION :
LOCATION:
Upstream
Downstream
10.0
300
4O0 310 31616,
95
10,0
3O0,0 GOD 310 31616 05
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i

Facility Status: (Please check one of the following)
All monitoring data and sampling frequencies meet permit requirements
Compliant
All monitoring data and sampling frequencies do NOT meet permit requirements
Noncompliant
If the facility is noncompliant, please comment on corrective actions being taken in respect to equipment, operation, maintenance, etc,, and a time table for
improvements to be made.
I certify, under Penalty of law, that this document and all attachments were prepared under my directions or supervision in accordance with a system designed
to assure that qualified personnel property gather the information, the information submitted is, to the best of my knowledge and belief, true, accurate, and
compleate. I am aware that there are significant penalties for submitting false information, including the possibility of lines and imprisonment for knowing
violations."
Perry L. Smith
Perrrtittee (tease print or type) I
Signatdir—e of Permiti4e— Date
107 Commercial Park Drive, Concord, NC 28027 704-788-9497
Permittee Address Phone Number Permit Exp, Date
PARAMETER CODES
00010 Temperature 00556 Oil & Grease 00951 Total Fluoride 01092 Zinc 50060 Total
Residual
00076 Turbidity 00600 Total Nitrogen 01002 Total Arsenic 01105AIuminum Chlorine
00080 Color (Pt -Co) 00610 Ammonia Nitrogen 01027 Cadmium
00082 color (ADMI) Total
00625 Total Kjeldhal Nitrogen 01032 Hexavalent 01147 Tl Selenium 71880
Chromium Formaldehy
00095 Conductivity 01034 Chromium 31616 Fecal Coliform 71900
00630 Nitrates/ Nitrides Mercury
00300 Dissolved Oxygen 00665 Total Phosphorous 01037 Total Cobalt 32730 Total Phenolics 81551
00310 BOD5 00720 Cyanide 01042 Copper 34235 Benzene Xylene
00340 COD 00745 Total Sulfide 01045 Iron 34481 Toluene
OD400 pH 00927 Total Magnesium 01051 Lead 111260 MBa�,
00530 Total Suspended 01067 Nickel 39516 PC
10139 Y%b
Residue 00929 Total Sodium
00545 Settleable Matter 00940 Total Chloride 01077 Silver 50050 Flow APR 32001
DIV OF WATER QUADN
Parameter code assistance may be obtained by calling the Water Quality Compliance Group at (919) 7 (: E N 7 lkAL,, fp` I L E
33-5083, extension 581 or ,
ORC must visit facility and document visitation of facility as required per 15A NCAC 8A,0202 (b) (5) (B).
The monthly average for fecal coliform is to be reported as a GEOMETRIC mean, Use only units designated in the reporting facility's permit for reporting
data,
If Signed by other than the permittee, delegation of signatory authority must be on file with the state per 15A NCAC 2B ,0506 (b) (2) (D).
DLC Form-2 U21100

NPDES NO. NCO073539 DISCHARGE 001 MONTH: F bfu r YEAR: 2001
FACILITY NAME: WILLOWBROOK COUNT MECKLENBURG
STREAM: STREAM -
LOCATION ; LOCATION
Upstream Downstream

YEAR
D4-788
20
EFFLtiEtT
N? CES PEMIT NONCO)73539 DISCHARGE NO. 0Q,I MONTH January
ACILITY NAME WILLOWBROOK CLASS 111 COUNTY Mecklenburg
OPERATOR IN RESPONSIBLE CHARGE (GRC) 3.CC.CCJFF=E GRACE S1 PHONE
CERTIFIED LABORATORIES (1) Atouasource. Ing ()
rr� PERSON(S) COLLECTING SAMPLES Operatlar
CHECK BOX IF CiaG HAS CHANGED t�I
w,ao ORIGINAL ana ONE COPY tc
41 TN CENTRAL FILES AN�Rj � h
Div OF ENVIRONMENTAL MANAGEMENT Y � 'girl yr ''73 ate.
(SIGNATURE OF O�ERATor, IN RESPONSIBLE CHARGE} ESVIL
DEHNR j
.C. BOX 29535 BY THIS SIGNATURE, I CERTIFY THAT THIS REPORT IS
ACCURATE AND COMPLETE TO THE BEST OF MY KNOWLEDGE. x
RALEIGH, NO 27S26-0535 Riii 2 0

Facility Status. (Please check one of the following)
a
° All monitoring data and sampling frequencies meet permit requirements
�. Compliant
All monitoring data and sampling frequencies do NOT meet permit requirements
Noncompliant
If the facility is noncompliant, please comment on corrective actions being taken in respect to equipment, operation, maintenance, etc., and a time table for
improvements to be made.
E certify, under penalty of law, that this document and all attachments were prepared under my directions or supervision in accordance with a system designed
to assure that qualified personnel properly gather the information, the information submitted is, to the best of my knowledge and belief„ true, accurate, and
compleate. I am aware that there are significant penalties for submitting false information, including the possibility of fines and imprisonment for knowing
violations.*
Perry L. Smith
Pe ifiee (Please print or type)
Signature of Permittee ""° bate
il
107 Commercial Park Drive, Concord, NC 28027 704-788-9497
Permittee Address Phone Number Permit Exp, irate
PARAMETER CODES
00010 Temperature 00951 Total Fluoride 01092 Zinc 50060 Total
0055 OilGrease Residual
00076 Turbidity 00600 Total Nitrogen 01002 Total Arsenic 01105 Aluminum Chlorine
00080 Color (Pt -Cc) 00610 Ammonia Nitrogen 01027 Cadmium
00082 color (ADMI) 01032 Nexavalent 01147 Total Selenium 71880
00625 Total K)eldhal Nitrogen Chromium Formaldehy
00095 Conductivity' 01034 Chromium 31616 Fecal Coliform 71900
00630 R itrates/ Nitrifies Mercury
00300 Dissolved Oxygen 01037 Total Cobalt 3273i Total Phenolics 81551
0065 Total Phosphorous Xyiene
00310 BtOD5 00720 Cyanide 01042 Copper 34235 Benzene
00340 COD 00745 Total Sulfide 01045 Iron 34481 Toluene
00400 pH 00927 Total Magnesium 01051 Lead 38260 MBAS
00530 Total Suspended 01007 Nickel 39516 PCBs
Residue 00929 Total Sodium
00545 Settleable Matter 00940 Total Chloride 01077 Silver 50050 Flow
Parameter code assistance may be obtained by calling the Water Quality Compliance Group at [phone], extension 51 or 534
ORC must visit facility and document visitation of facility as required per 15A NCAC 8A .0202 (b) (5) (B).
The monthly average for fecal coliform is to be reported as a GEOMETRIC mean, Use only units designated in the reporting facility's permit for reporting
data.
If Signed by other than the permittee, delegation of signatory authority must be on file with the state per 15A NCAC 2B .0506 (b) () (it),
DLL Form-2 11211pt

NPDES NO.: NCOD7353
FACILITY" NAME: WILLOWBROOK
STREAM:
LOCATION:
Upstream
DISCHARGE
001
MONTH: JaDugly,YEAR 00
COUNT ME KLENg!jRg
STREAM
LOCATION
Downstream
5
10.6 34 .0 40L 310 31616 o
W L L)
c�
it - c
a 0 �
co
LL
ff5
F-
UMH7S
HRS
OC MG/L �.SU MGIL 100 L UMHOS
7 7777t.0.., 3
ice:
.M ,.1315..
�.., � ��.4
fitiM
,...e.,

�
EFFLUENT
NPOES PEMIT NO.
N O073539
DISCHARGE NO. 00,1 MONTH December YEAR a�%��'
FACILITY NAME
WILLOWBROOK
CLASS 11 COUNTY Mecklenburg
OPERATOR IN RESPONSIBLE CHARGE
(C RC)
D,C.CO:: =I=Y GRADE It PHONE 704-788
CERTIFIED LABORATORIES (1)
A uasaurce.,Inc.
(2)
�
PERSON(S) COLLECTING SAMPLES
Br�iC7tS
CHECK BOX IF ORC HAS CHANGED
Mad ORIGINAL and ONE COPY W:
ICI l I
ND
MOOR
A TTN CENTRAL FILES
x
�
DIV OF ENVIRONMENTAL MANAGEMENT
(SIGNATURE'OF OPERATOR IN RESPONSIBLE CHARGE)
Date
0EHNR
<, 29535
Y THIS
ii
SIGNATURE [ CERTIFY THAT THIS REPORT !S i 67 � pi1
g
ACCURATE. AND COMPLETE TO THE BEST OF MY KNOWLEDGE
R;LEIGH NC 27626-0535
4.
50350
0001G, DCsRGO
50`0G I Cua'm 0' *iC u�`w3C• } 21615 iI3sE}C} II060,i C ""ace I 35 :
c
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MGD
aw UNITS
MG/L NIGIL MG!, ( MGIL �-="i00ML toll MGIL MG1L unoms
1.0
015
15.0
1 21
CI16
P I i
41 13:50 02 y
:916
15.0
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5 14«90 C 5 V
.012
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91
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1 0,251 1 1, 1 2.01 1 1 �
t} 0.7
t3 44
16.Ci 6 6i1
29 3.2019.69 5:1 I
liful
t •
t
Monthly Limit 046
7/f8100
1
5.21 ( j
-t 1 ` ,51 5,0 1 1 I
9.69 1 5.67 1 52, �6C)C ..00 .000
.75 I 10 l 4,8 1 MCI j .000 ,C)CMCI
30MI 200,05�0 � �

Facility Status: (Please check one of the following)
All monitoring data and sampling frequencies meet permit requirements
Compliant
All monitoring data and sampling frequencies do NOT meet permit requirements
Noncompliant
If the facility is noncompliant, please comment on corrective actions being taken in respect to equipment, operation, maintenance, etc., and a time table for
improvements to be made.
I certify, under penalty of iaw, that this document and all attachments were prepared under my directions or supervision in accordance with a system designed
to assure that qualified personnel properly gather the information, the information submitted is, to the best of my knowledge and belief, true, accurate, and
compleate. I am aware that there are significant penalties for submitting false information, including the possibility of fines and imprisonment for knowing
violations,"
Perry L. Smith
Permittee (Please print or type)
V
�v
Signatur"f Permittee— Date
107 Commercial Park Drive, Concord, NC 28027 704-788-9497
Permittee Address Phone Number Permit Exp. Date
PARAMETER CODES
00010 Temperature 00951 Total Fluoride 01092 Zinc 50060 Total
00556 Oil & Grease Residual
00076 Turbidity 00600 Total Nitrogen 01002 Total Arsenic 01105 Aluminum Chlorine
00080 Color (Pt -Co) 00510 Ammonia'Nitrogen 01027 Cadmium
00082 color (ADMI) 00625 Total Kjeldhal Nitrogen 01032 Hexavalent 01147 Total Selenium 71880
Chromium Formaldehy
00095 Conductivity 01034 Chromium 31616 Fecal Coliform 71900
00630 Nitrates/ Nitrifles Mercury
00300 Dissolved Oxygen 01037 Total Cobal81651
00665 Total Phosphorous t 32730 Total Phenolics Xylene
00310 BOD5 00720 Cyanide 01042 Copper 34235 Benzene
00340 COD 00745 Total Sulfide 01045 Iron 34481 Toluene
00400 pH 00927 Total Magnesium 01051 Lead 38260 MBAS
00530 Total Suspended
Residue 00929 Total Sodium 01067 Nickel 39516 PCBs
00545 Settleable Matter 01077 Silver
� fli�
00940 Total Chloride Offi?
)d
A �Q eG
9 ,
Parameter code assistance may be obtained by calling the Water Quality Compliance GrojD atA (91V 733-5083extension 581 or 534
-
f r ry
ORC must visit facility and document visitation of facility as required per 15A NCZWZ' 4, twf(QBi�•
The monthly average for fecal colfform is to be reported as a GEOMETRIC mean. Use only units designated in the repioitikiacmty's permit for reporting
data,
If Signed by other than the permittee, delegation of signatory authority must be on file with the state per 15A NCAC 2B .0506 (b) (2) (D).
DLC Fore-2 1121MO

r
NPUES NO.:
NCO073539 DISCHARGE
001 MONTH: December YEAR
FACILITY NAME: WILLOWBROOK
COUNTY MECKL NBURG
STREAM:
STREAM
LOCATION:
LOCATION
Upstream
Downstream
%0 300 400 316 31616 95
lob 3010 400 310 31616 95
F
,
0
z' ca sr CJ
¢ �- u-a iJ
> C —`'
w a
P to
E-
HR;
OC MGIL SU AGfl 100ML UMHC7S
HRS oc MGtL SU MGfL 100ML UMHOS
«
2
.. 777-7
x � �
1405
1410
1
' 15
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121
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16
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22 1310
130
1320 1 a
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�yq
25
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26
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4,C}� 12. M 4 135
1t3(} 4.1 i.C72tfi 137
130I
I
n +

AFFLUENT
a
NPD S Permit No. N0007 539
Discharge No. 001
Month
November
Year 2000
Facility Name Willowbrook Class
2
County
Mecklenburg
Operator Responsible Charge (C I C)
DC Coffee
Grade 2
Phone
704788 197
-Certified Laboratories 1)
Precise Analytical,Inc.
Check cox if Cf tC Has Changer
Person(s) Collecting Samples
Op-erators
t
Mail ORIGINAL and ONE COPY to:
t �
AT TN' central Files
Crvision of Water Duality
1617 Mai° Service Center
.w
X i -u---
( IGNAr l)E O : AN" —S? Nal Lt
By This Signature, r rtify That i his Report is
HA Qit)
Raleroh. NC ;^_76°5-1617
Accurate And complete To The Hest Of My Knctv}+Medge.

Facility .Status: (Please Check One of the Following)
11 monitoring data and sampling frequencies meet permit requirements
Compliance
All monitoring data and sampling frequencies do NOT meet permit requirements
Noncompliance
If the facility is noncompliance, please comment on corrective actions being taken in respect to equipment, operation,
maintenance. etc., and a time table for improvements to be made.
*Flow meter out for repairs due to vandlization."
"`I certify; under penalty of law, that this document and all attachments were prepared under my directions or supervision
in accordance with a system designed to assure that qualified personnel properly gather the information, the information
submitted is, to the best of my knowledge and belief, true, accurate, and compleate: l am aware that there are significant
penalties for submitting false information, including the possibility of fines and imprisonment for knowing violations:"
Leonard Stogner
Permittee (Please print or type)
Signature of"Permittee— Elate
107 Commerical Park Drive
Concord, NC 28025 (704 ) 7 -9497
Permi«ee Address Phone Number Permit Exp Clare
PARAMETE CODES
31C Temperature
OD556 Oil & Grease
OD251 Total Fluoride
01092zino
50DW Total Residual
0 a Turbidity
G3MD Total Nitrogen
01CO2 Total Arsenic
Lit 105 Aluminum
Chlorine
L C3C C0ior (PI-,C0)
00610 Ammonia Nitrogen
01027 Cadmium
2 Color { ! i}
625 Total Kjeldhal
01032 Nexavalent
01147 Total Selenium
71880 Formaldehyde
Nitrogen
Chromium
T : dnductivity
Nitrates/ Nitrite
01034 Chromium
327Total
31616 Fecal Coliform
Phenolics
Dissolved Oxygen
006e5 Total phosphorous
010377 Total Cobalt
nnitm M n M=
m7>,`1 Cyanide
01042 Copper
34235 Benzene
71900 Mercury
C off 00745 Total Sulfide 01045 Iron 34451 Toluene
OD5W Total Suspended ..927 Total Magnesium 01051 Lead 38260 MBAs 81551 Xylene
Resicue 00929 Total Sodium 01037 Nickel 39516 PCBs
Settleable Matter _ Ll Total Chloride 0107 7 Silver 50050 Plow 00340 COD
Parameter code assistance may be obtained by caring the Water Quality Compliance Group at (91B, , -5oa3, extension 581 oc 534
,OR,- must visit facility and document visitation of facility as required per 15A N AC BA :020 (b) (5) (B).
- Tnr monthly average for fecal coliform is to be reported as a vBCMB T RIC mean. Use only units designated in the reporting facility's
permit for reporting data.
`.> if Signed by other than the permittee, delegation of signatory authority must be on file with the state per 15A NC,AC 2B . (b) (2) (D)

NPDS NO.: NC0063232 DISCHARGE NO.: 001 MONTH: November YEAR,. 2000
FACILITY NAME. WiflowbrooF COUNTY: IVMcklenburca
STREAM: STREAM:
LOCATION: LOCATION:
Upstream Downstream

EFFLUENT
NPD S Permit No,
NCO0731539
Discharge No.
021
Month
Octolt er Year 2000
Facility Blame
l iiiowbrook
Class
2
County Meg klenburg
Operator in Responsible Charge (ORC)
DC Coftev
Urade
Phone 7D47S8cw497
Certified Laboratories
1)
Precise Analvtical, Inc
2)
Check Sox if ORC Has Changed
Person(s) Collecting Samples
Operators
Mail ORIGINAL and ONE COPY
AT TN: Central Firs
to'
\
JJ f
�
✓
j J
�t
pivrsron of Water Cruality
� l% -
f� 7
1617'Mai! Service Center
( I VAi URE III! ES
N I L_ CHA
'raletch, NC 7 5 1617
By This signature, I � ertif} at This rteportis
Accurate And Complete To T he Best Of My Knowiedae
C'C
0116011
^ tL'
Enter "aramele; C'mit,
FLOW
�' c`,
—`..
�.
Sr AO'ov€ Name and knit=
�
6f
J �v
c
o
Z.
INF
T
0
m
°
0
Rate
U.
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I

Facility Status. (Please Check One of the Following)
All monitoring date and sampling frequencies meet permit requirements
opiiance
All monitoring data and sampling frequencies do NOT meet permit requirements
Noncompliance
If the facility is noncompliance, please comment on corrective actions being taken in respect to equipment, operation,
maintenance, etc., and a time table for improvements to be made:
-Flow meter out for repairs due to andli ation."
"'I certify, under penalty of law, that this document and all attachments were prepared under my directions or supervision
in accordance with a system designed to assure that qualified personnel properly gather the information, the information
submitted is, to the best of my knowledge and belief, true, accurate, and compleate. I am aware that there are significant
penalties for submitting false information, including the possibility of fines and imprisonment for knowing violations."
Leonard Stooner
Permittee (Please print or hype)
{ 4
Signature of Permittee— Date
107'Commerical Park thrive
Concord. NC 28025 (70 : 1 78&-g g 7
Perrnittee address Phone Number Permit F p. Date
PARAMETER CODES
DDDIDTemDerature 00556 tail & Grease : D0951 Total Fiuorioe 01 2 Z nw OaO Total Residual
D0075 Turbtdity i0-STotal Nitrogen 01002 total Arsenic C,1015 Akummurl Chlorine
DD080 Color (Pt -moo) 00510 Ammonia Nitrogen 01027 Cadmium
C0032 Color (ADMI) CY -1` Total K.Jetdhat D1032 Hexavalent 011-47 "total Selenium 71880 Formaldehyde
Nitrogen Chromium
D...15; Conductivity Cif Nitratest Nitrite 010341 Chromium 327303 TotaJ, 31516 Fecal Coliform
Phenolics
00300 Dissolved Oxygen OD655 "total Phosphorous 0"1037 Total Cobalt
10 BtODS 00720 Cyanide 01042 Copper 3423S Benzene 71900 Mercury
pH 00745 Total Sulfide 0 -3 Iron '3 " 1 Toluene
00530 'total Suspended 00927 Total Magnesium 01051 Lead 38260 MBAS 81551 Xyiene
Residue 009219 Total Sodium" 01057 Nickel 3C 16 PCBs
Settleable Matter 00940 Total Chloride 01077 Silver 5DO50 Flow 00343 COD
Parameter code assistance may be obtained by caling the Vti ater Quality Compliance Group at (919. .' 3 5Jw3 extension 581 or 534
"CRC must visit facility and document visitation of facility as required per 15A NLAC BA .0?:,. (b) (5, (B}.
ww The r!e YtbrStftly aV?raCte for fecal coliform 1S to De rE'r}Oiiew a5 a GEOMETRIC meanL15e C?RI1_` 1in128 o?SlC:naiet in file CepC?i'iCrtCi i3ctlitV`S
permit for reporting data.
It Signed by other than th., p..rrnitt_w.. dedegation or signatory autndr€tty must. o : on fit.: wricn the state Per .5,_ ;.< AC 2B . b` 2 D
O =m,2ex "

NPDES NO.: NCOD62 s2 DISCHARGE NO.:
221
MONTH:
october
YEAR: 2000
FACILITY NAME:
Will wbronk
COUNTY:
Vie^;;klenburt
STREAM.
STREAM:
LOCATION
LOCATION:
Upstream
Downstream
if } 3Ci:
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EFFLUENT
NODES Permit No.
NCO073530
Discharge No.
001
Month
September
Year 2000
Facility Name
Willowbrook
Class
2
County
Mecklenburg
operator In Responsible Charge (ORC)
DC Coffey
Grade
2
Phone
704 g
Certified Laboratories
1)
Precise Analvtical.
Inc.
)
Check Box if ORC Has Changed
Lj
Person(s) Collecting Samples
Operators
,: k
Mali ORIGINAL and ONE COPY
AT TN- Central Piles
to:
Division of Water Ouality
1617 Marl Service Center
Raleigh, NC 27699-1617
6y This Signature,
I That is Report Is
Accurate And Complete To ne best Of
My Knowledge.
^bvUar
0"1 C'u::UJ^F.
`
ante" Para"riL'fL'C` LOtie
..'
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L
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as
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1

Facility Status: (Please Check One of the Following)
All monitoring data and sampling frequencies meet permit requirements
Coenpliande
All monitoring data and sampling frequencies 3o NOT meet permit requirements
Noncompliance
if the facility is noncompliance, please comment on corrective actions being taken in respect to equipment, operation,
maintenance, etc., and a time table for improvements to be made.
�Flow meter out for repairs due to vandlizaticn,*
"I certify, under penalty of law, that this document and all attachments were prepared under my directions or supervision
in accordance with a system designed to assure that qualified personnel properly gather the information, the information
submitted is, to the best of my knowledge and belief, true, accurate, and cornpleate I am aware that there are significant
penalties for submitting false Information, including the possibility of fines and imprisonment for knowing violations,"
Leonard Stogner
Permittee (Fleas print or type)
Signature of Perm °ittee°`
Gate
107 Commerical Park give
Concerti, IBC 28025 (704 ) 71 5-94 "r
ermitte Address Phone Number
Permit Fxp, Date
PARAMETER CODES
D3010 Temperature a-,e56 tail & Grease 00951 Total Fluoride 010-02 Zinc
5W60 Total Residual
76 Turbidity 00600 Total Nitrogen 01002 Total Arsenic 011 C15 Aluminum
Chlorine
aM80 color (Pt -Co) 00610 Ammonia Nitrogen 01027 Cadmium
2 Color (ADW) 006-25 Total Kieldhal 01032 Hexavaient 01147 Total Selenium
71880 Formaldehyde
Nitrogen Chromium
.
.T . Conductivity OD5 Nitrates/ Nitrite 01034 Chromium 327Total
31616 Fecal Coliforr
Phenolics
DMW Dissolved Oxygen 00665 Total Phosphorous 01037 Total Cobalt
10 BODS 007720 Cyanide 01042 Copper 34235 Benzene
719M Mercury
PH OD745 Total Sulfide 01045 Iron 34481 Toluene
`W Total Suspended 00927 Total Magnesium 01051 Lead 382MBAS
31551 xylene
Residue 00929 Total Sodium 01067 Nickel 616 PCBs
.,C ` Settleable Matter 00940 Total Chloride 01077 Silver 50CW Flow
00340 COD
Parameter code assistance may be obtained by caiing the Water Quality Compliance Groua at (919; : a' S3, extension 551 or 534
*ORC must visit facility and document visitation of facility as required per'SA NCAC 8A .0202 (b) (5) (B).
`" The monthly average for fecal coliform is to be reported as a GEOMETRIC mean. use only units designated in the
reporting facility's
permit for reporting data.
"" If Sighed by other than the permittee, delegation of signatory authority must be on file with the state der 15A NCAC
26,0505 (b) (2) (D)

NPD S NO
00063932 �
DISCHARGE
NO.:
001
MONTH:
Se;xernber
YEAR: 2001)
FACILITY NAME: � . , .. •`r ;-<
Wiliowbrook
COUNTY:
Mecklenburg
STREAM:
STREAM:
LOCATION:
LOCATION:
Upstream
Downstream
0001
00 0
{3C40 00? 0 04340
"G1E
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4
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71
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8,0
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16
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288
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II
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116
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Minimum1
'Geomemc Mea.^,

7
EFFLUENT
NPD S Permit No.
N:M739-3 t
Discharge No.
001
Month
August Year 200
Facility Name
Willowbrook
Cuss z
County Mecklenburtf
Operator In Responsible Charge {C RC}
DC Coffey
Carade
2
Phone Z4788C-4497:
Certified Laboratories
1)
Precse Analytical, Inc.
2)
�
Check, Box if ORC Has Changed 1
Persons Collecting Samples
( } g p
Mail ORIGINAL and ONE
COPY
to.
A"a TN Central Fi4es
Divwot+ o' water oualsty
1617 Mai: wervice Center
(Ct #! l3 o,
BRA ; IDS- S
ik ! CHARGE)
r aie�ph NC �-'7696-1617
By This signature,
t Cet#fy: �' +a Th s Report is
Accurate And Complete To The t,6f
My Knowletioe.
a
Cw7,"t
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Facility Status' (Please Check One of the Following)
All monitoring data and sampling frequencies meet permit requirements
Compliance
All monitoring data and sampling frequencies do NOT meet permit requirements
Noncompliance
11 the facility is noncompliance, please comment on corrective actions being taken in respect to equipment, operation,
maintenance, etc,, and a time table for improvements to be made.
*Flow meter out for repairs due, to vandlization,*
Samples collected !Ly "Grab" method due to CDITI csite sampler being vandalized, waitsng on replacement.
"I certify, under penalty of law, that this document and all attachments were prepared under my directions or supervision
in accordance with a system designed to assure that qualified personnel propefly gather the information, the information
suDmitted is, to the best of my knowledge and belief, true, accurate, and compleate, I am aware that there are significant
penalties for submitting false information, including the possibility of, fines and imprisonment for knowing violations."
Leonard Stogne
Permittee (Please print or type)
Signature of.lcerfi—m`e"* Date
10-17Commerical Park Drive
I-oncord, NC 28025 (704 ) 788-9497
:--rmittee Address Phone Number Permit Exp. Date
PARAMETER CODES
DD:)i C Ternoerature 0:)556 Oil & Grease 00e51 Total Fluoride 01092 Zinc- 50060 Total Residual
0X)7e Turbidity 006M Total Nitrogen 01032 Total Arsenio 01105 Aluminum Chlorine
OF Color (Pt -Co) CC610 Ammonia Nitrogen 01027 Cadmium
00062 Color (ADMI) 00-525 Total i�leidhal 01032 Hexavaient 01147 Total Selenium 71880 Formaldehyde
Nitrogen Chromium
00D4:5 Conductivity 00---,Yn, Nitrates/ Nftrite 01034 Chromium 3 2 730 T ot a 1 31616 Fecal Coliform
Phenolics
00300 Dissolved Oxygen 00665 Total Phosphorous 01037 Total Cobalt
OC31 0 BOD5 00720 Cyanide 01042 Copper 34235 Benzene 719M Mercury
D.0-400 pH 00745 Total Sulfide 01045 Iron 34481 Toluene
0053C Total Suspended 00-027 Total Magnesium 01051 Lead 382260 MBAS 81551 Xylene
Residue 00929 Total Sodium 01057 Nickel 39516 PCBs
00-5-15 Settleable Matter D0940 Total Chloride 0107 Silver 5t350 Flow 00340 COD
Parameter code assistance may be obtained by caling the vP,,ater oualitv Compliance Group a, (919) 733-5C)IS3, extension 58I or 534
'ORC must visit facilitv and Document visitation of facility as required per 15,A NOAC, 8A,0202 (b) (5) (B).
Tne monthly average for fecal cc liforrin is to be reported as a GEOMEETRIC mean, Use only units designated in the reporting facility's
perrnil for reporting data.
!-I' Signed by other then the Permittee, delegation of signatory authority must be on file with the state per 1 SA N CAC 2B 0506 (b) (2) (D)
--c,.--2exce

NPD S NO.
NCO063932 DISCHARGE NO.:
C721
MONTH:
August
YEAR: 2000
FACILITY
NAME:
Willowbrook
COUNTY:
Meckleriburo
STREAM:
STREAM:
LOCATION*
LOCATION:
Upstream
Downstream
q 9r� Dik D
Eat7s„} ClL 9Q ii .idb
:'161E C}OL19C'
OC3t74C
C "aC.�
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L3L 939
2 T�08'
131
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� ^M'10G

EFFLUENT
NPD S Permit No.
NCO071,539
Discharge No. Cite
Month Julv Year 2000
Facility Name
Willowbrook Class
2
County Mecklenburg
Operator In Responsible Charge (CIRC)
DC Coffev Gracie
2
Phone 7C47 1i9r
Certified Laboratories
1)
Precise Analytical, Inc
)
Check Scan if ORC Has
Changed
Person(s) Collecting Samples
DC Coffey/ twee Merrix
Mail ORIGINAL and ONE COPY to:
ATTN: Central Files
t
n
Cfrv, of i nvircanmental Management
r"'tGHNR
f Il:di1G k , .:,"..:. . . `,., , .t
By This Signature, T ' " ti his Report is
r.,ATE
P'o Box 29635
Raiinph, NC 27626•i}636
Accurate And Complete To The Best CN My Knowledge.
y
I F7711 ..n
��
I
1
,enter F' Seter �,droe
I
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FLOWa
b ttc Nar t am Unfits
ro
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it
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E0,048

Facility Status: (Please Check One of the Following)
meet -erimni* roiiiromantC
A!! momtonm- data and sarnp!ing frequencies
Compliance
All monitoring data and sampling frequencies do NOT meet permit requiremems
Noncompliance
If the facility is noncompliance, please comment on corrective actions being taken in respect to equipment, operation,
rnaintenance, at-,., and a time table for improvements to be made.
,""*Flow meter stloen/ vandlized.--
"I certify, under penalty of law, that this document and all attachments were prepared under my directions or supervision
in accordance with a system designed to assure that qualified personnel properly gather the information, the information
submitted is, to the best of my knowledge and belief, true, accurate. and compleate. I am aware that there are significant
penalties for submitting false information, including the possibility of, fines and imprisonment for knowing violations."
Leonard Stogner
Permittee (Please orint of tV;)e)
Signature of Permittee— Date
107 Commerical Park Drive
Concord, NC 28025
(704 ) 7889497
ermittee Address
Phone Numner
Permit Exp, Date
PARAMETER OODES
,M01 0 T emoerature 00-356 Oil & Grease
XC-51 Total=iuonde Cif Zinc
SODM Total Residual
,03076 Turbidity 006M Total Nitrooen
01002 7ormiksenic 01105 Aluminum
Chlorine
DD080 Coioi (Pt-1--o) 00510 Ammonia Witronen
01027 Cadmium
00082 Color (ADMI) D3625 Total Kjeldhal
01032 Hexavalent 0114-7 Total Selenium
71880 Formaldehyde
Nitrogen
Chromium
00395 Conductivity 00630 Nitrates/ Nitrite
0103-1, Chromium 32720) Tom!
31616 Fecal Coliform
Prienolics
0030D Dissolved Oxygen 006e5 Total Phosphorous
010377 Total Cobalt
00310 BODS 00720 Cyanide
01CA2Capper 34235 Benzene
71900 Mercury
03400 pH 00745 Total Sulfide
01045 Iron 3,41481 Toluene
DDS-20 Total Suspended OCP-27 Total Magnesium
01 C61 Lead 35260 MBAs
81551 Xylene
Residue 0092-0 Total Sodium
01067 Nickel 32516 PCBs
OD5445 Settleable Matter 00�- Total Chloride
01077 Siiver SOC-M Fi=
00340 COD
Parameter code assistance may be obtained by ccaiing the Were, Ouaiity 1ompitaricc Gro,-,-, at (919) 71,23-50-8-2,
extension 551 or 534
'ORC must visit, facility and document visitation of facility as required De7 15A, N3,4C 8A.02702 (b) (5, (B).
-The monthly average to.- fecal coliform is to be reported as a GEONIE:TRIC mean, Use onlv units designated' in the reporting lacility's
permit for reporting data,
If Signed by other than the permittee, delegation of signamry authority must De on file with the state Der 15,4, NCACC
2F, LSDS (b) (2) (D)

NPDES NO.-, NC00 39 2 DISCHARGE NO.: 001 MONTH- July YEAR: 2000
FACILITY NAME: Wih wbro k COUNTY: Mewkienburp
STREAM`STREAM:
LOCATION: LOCATION:
Upstrearn Downstream
� i1�111lTi1llCr'
ue,.`rs�ttxm !r��r

EFFLUENT
NPDES Permit No. NCO073539 Discharge No. 001 Month June Year 2000
Facility Name Willowbrook Glass 2 County Mecklenburg
Operator in Responsible Charge (ORC) DC Coffey Grade 2 Phone 704787
Certified Laboratories 1) Prec:seAnalytical, Inc. )
Check Box i1 ORC Has Changed P. r on(s) Collecting Samples DC Coff yl Lee Merrlx
1
Mail ORIGINAL and ONE COPY to:
ATT'N. Central Files r, x
Div. Of Environmental Management X
y
CEHNR (SI Nil C> r a t _ NA E'l
P.O 5ox 29535 By This Signature, I at T s Report is
Raleigh, N 3?626 t155 Accurate And Complete To The Best Of My Knowledge.+
00010 I C0400 50 30 I 0w0C# ' GcQC7'° =�K7Ci65 uCG95
Eater Parameter Care
' FLOW t ,
ti>. Acwe. E^same and UnFtw
�.. N -
CJ ,., ,""'. X5 tit Zaw
Eff ro = = Wr Lo 0 Q "
in
itS C3
CL
Q 0 Rate
HR5HPS I Y{N M ➢ Su i "uGIL t MGIL ! VGA M ..,,L tA:1COM ; MC' I . MGtL I MG/L Inncros t l t'
1 1230 1 1 y 0-002, 23 ) xi 4 1
2 -944 0,4 1 y) OD08 25 [ 7
3 1 0,4-1 0,014 24
41 1 0,014 # }
1 Q,4 y C}.[l14 24
6j 1338 0,7 y ODI1 "6 870 1 ,2 10,106 124 �
71 1038 4' y 0,009 23 6,622 7770 ; )
81 0,014
91 930 65 y 0,014 25
Q C1.4 y C3v 4 25 I 1 i
1 0,014
12 1110 03 y a0i 4 25
1 13 913 1.5 y U. 21 25 6,23 1 1 Ck 5.5
14 1310 0.8 y 3,018 25
15 830 0,4 y 1 0.017 25 2CO) I
1 j 1200 1 0,5 y 0,01E 25 2 4.
17 CI.C}18
18 13M 1 y 0,018 25 71
110 ao1
12 G.6 y 0,01 6,35 253 � � � � . 6,0
1 1 1 y O) 01 25
100o 1 y 0.015 25 1 2.5 0.1 5,33
24 i big
0.01
25 1435 b,5 y 1 0.01 5
271 1 Ca.v y CT.C316 25 6.50 28C 5,8
281 1 EaT 0 5 y( 0,017 1 25 j
291 1250 0.3 y C?.C11 2-5 110 € 7.15 25 825
301 1005 1 c y O1017 25 { I { ! I
31 1 1 1
AVERAGE 0,016 25 98 337 1 0.10 1 1091 T7 5.7 j
MAXIMUM 0,021 26 6,62 870 715 611 25.0 J 8'25 5,b
MINIMUM 0,002 23 6-13 100 2,00 0,10 4,80 2,0 5.5
Comp.( )1 Grab(G) R. G G G G G G
Monthly Limit 0,048 619 1 19 # 11
30 —�'M S.CI
drm-1::7129100..:

Facility Status; (Please Check One of the Following)
All monitoring data and sampling frequencies meet permit requirements
Commiance
All monitoring data and sampling frequencies do NOT meet permit requirements
Noncompliance
If the facility is noncompliance, please comment on corrective actions being taken in respect to equipment, operation,
maintenance, etc., and a time table for improvementsto be made.
*Flow meter out for repairs due to vandlization.
°"1 certify, under penalty of law, that this document and all attachments were prepared under my directions or supervision
in accordance with a system designed to assure that qualified personnel property gather the information, the information
submitted is, to the best of my knowledge and belief, true, accurate, and compleate, l am aware that there are significant
penalties for submitting false information, including the possibility of fines and imprisonment for knowing violations,"
Leonard togner
Permittee (Please print or type)
Signature of Permittee*— bate
107 Commerical Park Drive
Concord, NO 28025 (704 ) 788- 497
Permittee Address Phone Number Permit Exp, Date
PARAMETER CODES
10 Temperature OCS56 Coil & Crease 00951 Total Fluoride 01C'92 Zinc 5DO60 Total Residual
76 Turbidity 00600 Total Nitrogen 01002 Total .Arsenic 01105 Aluminum Chlorine
Color (Pt -Co) 00610 Ammonia Nitrogen 01027 Cadmium
2 Color (ADMl) 00625 Total Kjeldhal 01032 Hexavaient 01147 Total Selenium 7 18W Formaldehyde'
Nitrogen Chromium
Conductivity 00630 Nitrates/ Nitrite tit Chromium 32737 Total 31616 Fecal Colifor
Phenolics
00300 Dissolved Oxygen 00665 Total Phosphorous 01037 Total Cobalt
ill BOD5 00720 Cyanide 01042 Copper 34Z35 Benzene 71 GOW Mercury
00400 pH 00745 Total Sulfide 01 Iron 34481 Toluene
00530 Total Suspended 00927 Total Magnesium 01051 Lead 38260 MBAs 81551 Xylene
Residue 29 Total Sodium 01 7 Nickel 39516 PCBs
5 Settleable Matter 00940 Total Chloride 01077 Silver 50053 Flow 00340 COD
Parameter code assistance may be obtained by caling the Water Quality Compliance group at (19) 733 extension 581 or 534
`QRC must visit facility and document visitation of facility as required per 15A NCAC 8A :t32C72 (b) (5) (B).
** The monthly average for fecal coil€orm is to be reported as a GEOMETRIC mean, Use only units designated in the reporting facility's
permit for reporting data.
*** If signed by ether than the per ittee, delegation of signatory authority must be on file with the state per 15A NCAC 2B C506 (b) (2) (D)
Doi Form-2excei IC9100

NPD S NO.: NCO063932 DISCHARGE NO.:
001
MONTH:
June
YEAR: 2000
FACILITY NAME:
Willowbrook
COUNTY: :
Mecklenburg
STREAM:
STREAM:
LOCATION:
LOCATION.
Upstream
Downstream
C€010 � CC300
00400 00310 0034i
3151e
.10095
CC010 COSCC � 00400 0€310
00.40 '31616
O00950
KJ
C> x
C
.,..
:>
'
CD
0?
CL
0
U
�J
cc
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CL
,E
HRS G MI GIL
SU MG1L - MG,L
100ML
UHOMS
f HRS
MG"jL
SU MG/L
M&I it`o"L UH0T'1Sj
1 1M51 20,0 8.2
149
147
1325
1-10, 0 8A
176
2
#
�'
3
44
5
6 1 ?52 21 Ci 8.3
260
127
14171 20,0 8.0
545
164
7
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6
1(7
1121 1
14 I
1
15 21:t7 8 5
92ii
20.0 8.3
1
2 2
16
r'
17
1
18
19
i
21
¢
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2�2 210 &0
136
� 21,0 76
470
1
23
#
p
tt
26
27
28
1
1
29 1 2 :11 8.0
6DDO
181
13071
22,0 8.0
18
30
++
81
Average 21,2 8.2
568
171
0 6 8L
1 -0
188
Monthly 22.0 8.
�
� 22,0 � 8.3
6=
252
Maximum
Month
20.0 8.0
149
127
� Q:2 � 76
�
470
1r
Min! Ulnt 1
"Geometric Mean :..
.L: roam usjs",t, CiCC

EFFLUENT
NIPDES Permit No, N:015 '5,r Discharae No.Month M"aN, Year 2000
Facility Name Wiliovmrooi Class � County Ill cklenbura
Operator 1n Responsible Charge (O C) 5 Gaffe< Coracle 2 phone 7 788c-49
Certified Laboratories 1? precise Anatvtica( Inc,}
Check Box if C1 C Has Chan_ cled person{sj Collecting Samples DC- Coff e T4
Mail CRIGINAL and ONE COPY to
A, -TN: Central Flies
Di. V, Environmental Management
C��iNR Iu>I fht L . � ,.r !te ti� ChSf ' k N!A c3
o.0 Boy :9535 By Tnis Sionature, I Certify That This Report is
Pateiah, NC "2{c2&0=3z Accurate And so piete `o The Best C` ii y Knovieope.
# ar eEnter Par mete :.we
FLOW' t c, 5. � � Above tdanr An ; ;�nf,
( 1 o
w
4 _ o
n
5 C,
n c a`e r u (r
Rate,= C� C
I rrt, I ,w, f i S, I l A33._ i er703%F I MIG11 1 MCV, tv,:h uF,nrn< I
5t 17 ; C.:3 }^ ( 2 1 1 j 2E it 2s: Z"3 1
I
22 2,2.E121
s # ! I I
1 E i i #
141
151 1010 1 0.5 1
17 8-10 C.5 6-7
15 Soo # G.5
#
21 1i #
12131 1 ,3 y # ! T01L. i # .[
11-131 1710 0,5 I}122 1 300 th 53
26 1" ; C,3 I� i � 2a I # i 2-0-3 I 1 5 I M 1 1
2 #
122i 1 G # #
#, w ;;^mot: { C.' # t E i "' i i V•w` i x
# # !
311 P40 3# # # 2 I #
# AXIMLIM, 24 CSC. ; CEE]E
MINIMur 1 . ;- l 24 ! ! 6. j
w �.

Facility Status: (Please Check One of the Following)
All r ionnorino data and sampling frequencies meet permit requirements
Compliance
All monitoring data and sampling frequencies do NOT meet permit requirements
Noncompliance
if the facility is noncompliance, please comment can corrective actions being taken in respect to equipment, operation,
maintenance, etc.„ and a time table for improvements to be made.
*Flow meter out for repairs due to vandlization.
"I certify, under penalty o` law, that this document and all attachments were prepared under my directions or supervision
in accordance with a system designed to assure that qualified personnel properly gather the information, the information
submitted is, to the best of my� knowledge and belief, true, accurate, and cornpleate. 1 am aware that
there are significant
penalties for submitting false information, including the possibility of fines and imprisonment for knowing violations."
Leonard Stogner
oermittee (Piease print or type)
Signature of r ermittee* *
Date
107 Commerical Park Drive
Concord, NO 280i � t}4 } l� - �1 7
der e aAdcress Phone Number
Permit vxp. date
PARAMETERCODE
ODDI C a erriDera:ure Oil & Grease D 1 Total Fluoride 01092 Zinc
5D060 Toni Residual
CC t„, 7urbidiry DDISM Total Nitrogen 01002 Total arsenic 01105 Aluminum
Chlorine
003so Color tit- o,i 0 10 Ammonia Nitrogen 01027 Cadmium
�` Color (ACINII} 0 '26 Total Kieldhal o1C32 Hexavalent 01147 Total Selenium
aidenyde
71 Formaldehyde
Nitrogen Chromium
T 5- --ondu tivr C' Nitrates? Nitrite 010341 Chromium 32730 Total
31616 Fecal Coliform
Phenoiics
3M Dissolved Oxygen OD555 Total Phosphorous 01037 "Dotal Cobalt
003108005 00720 Cvanide 01042 Copper 34235 Benzene
71900 Mercury
o1H 00745 Total Sulfide 010,15 Iron 34481 Toluene
DSK, Total Suspended 00927 Total Magnesium 01051 Lead 3 260 MBAs
81551 Xylene
Residue 00929 Total Sodium 010S7 Nickel 16 PCBs
Settleable Matte, 00.940 Total Chloride 01077 Silver 50050 Flow
CY, COD
-,ararf eter coo-- assistance may be obtained by calinc the VVate, Quality Compliance Group at (913) 733-5ClB3, extension 5BI or 53.4
o-FC. must Li i`, facility anc document visitation of facility as required per 16A NCAC SA ,0202 (b) (a) ( ),
" Tne monthly average for fecal cof9form is to be reported as a GEOWEET IC mean. Use only units designated in the reporting facility's
`Signed by coiner than the permittee, oeiegation of signatory authority must be on file with the state per 16A NOAC 2B 0506 (b) (2) (D)
_xce Z

1dPD S ii O�:
WC00639'
DISCHARGE NO.:
0 1
MONTH:
May
YEAR: 2000
FACILITY NAME-.NAME-7
wtliowwnrook
COUNTY:
Mec*len urp
STREAM:
STREAM,:
LOCATION:
LOCATION:
Upstream
o nstream
} Lw Yi`.
Cl .i."1:
�}i * L �iW,i1
.} .a4". .'•1 1L �J4�1 .U:'
00101
0031"
Da-'o, cu l("
00',4l;
...
U
w
:.
^.N
C>
L v
N
�,
�
1
^�. -1)�
�..�
-...
S.. ;Mcllf,
N31- 100M �UHOM:
HR:
h 7_
W! M,G/L
MGtL
100 ML
LINO "S21
3 12 22.J
1200 113
11-135
22.0
3.0
1 _
11
41 1 ' 1
�f
f
1 71 1 1
1
1
1
,6 1
1
1
111 71 1
1 131 1
722
1
131
23 1 22:
1045
1 20,0
7.c
1
1
613 1
1
131 1
I 1
1 1
1
i141 1 #
I I
1 1 1 I
I
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1
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1
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1 1?33 1 152 1
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1 21.0
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I11 1 1
1
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1
201
211
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3i
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231 700 1 15, 1
134
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177 1
710
13.0
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176
261 (
1
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21 1 I
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rid
EFFLUENT
'
t .
e
NpD S permit No. NOD073539
Discharge No. 0 01 Month
An'rll
Year 200D
Faciiity Name Willowbrook Class
County
Meckienburc
Operator In Responsible Charge ( RC)
LAC Coftev Grade
Phone
7047E �7
Certified Laboratories 1)
Precise Analvtical, Inc ; 2)
Che t. Box it ORC Has Changed
Person(s) Collecting Samples
DC Cofievl Lee Nierrix
Mail ORI,GINA:. and ONE C DY to'
Files
'
k";TI`central
Management
i� Of Environmental
CEt-N
. Bo
(SIGNATURE OF OP5RATOF IN R5- t NSIBI-E CHARGEi
By This Sionature, 1 'ri # �h s sxor2 is
DATE
Raieia , NZ ,.762E-053E
AocUrate 4nd complete To The est O My hnowteocre

N?D S NO.:
N0005393"�
DISCHARGE NO.:
'D
MONTH:
Ar)ri'
YEAP. �GJC
FACILITY
NAME:
V� li vF ra a:
t OUNI'TTY:
{v ecklenburc
STREAM:
STREAM:
LOCATION:
LOCATION:
Upstream
Downstream
OMIC
MAC, �16l
c car. j
e�+,c
a c. j :,: c�:{�c
;, is
c�O�::
Z3
C}
�2LL�
�G2
G
i
Q
w
Li
HPS
� R':. �
S m, me
� iclom..
UH :W:d #{
NGFL
Sty N11-1t,
" MG/L � 1:C`Jtt —
� UKWS �
!!
t�t
}#
i.
4
1803
15,0
93
18141 16,C)1
�
-1
t
-3441 t
{
10D,l
13D
�f{
:.
i
{#t
jf
ij
is
}t
qy
y)1Ll

Facility Status, (Please Check One of the Following)
All monitoring data and sampling frequencies meet permit requirements
Compliance
All monitoring data and sampling frequencies do NOT meet permit requirements
Noncompliance
If the facility is noncompliance, please comment on corrective actions being taken in respect to equipment, operation,
maintenance, etc., and a time for improvements to be made.
*Flow meter out for repairs clue toyandli ation.*
"I certify, under penalty of law, that this document and all attachments were prepared under my directions or supervision
in accordance with a system designed to assure that qualified personnel properly gather the information, the information
submitted is, to the best of my knowledge and belief, true, accurate; and compleate. I am aware that there are significant
penalties for submitting false information, including the possibility of fines and imprisonment for knowing violations,"
Leonard Ctogner
Permittee (Please print or tv
r
nature of Permittee"°" r .
107 Commerical Park Drive
Concord, NO 2 025 (70 ) 78 -9 97
Permittee .Address Phone Nurribe!,-
PARAMETERCODES
Cy i10 Temperature 00556 Oil & Grease 0 1 Total Fluoride 01092 in :
D0 76 Turbidity 006DD Total Nitrogen 01002 iota; Arsenic C711'C5 Aium;nurn
3 color (Pt -co) 00610 Ammonia Nitrogen 01027 Cadmium
000S2 Color (ADMI) 213 Total Kieldhal 01032 Hexavalent 01147 Total Selenium
Nitrogen chromium
Permit Fxp, Date
5DY30 Total Residual
Chlorine
" Conductivity 00630 Nitrates/ Nitrite 31 �4 Crtrcmium "r 3� Total
3 31616 Fecal Coliform
_
Phenolics
Uxygen 00665 Total Phosphorous
01037 T otai Cobalt
00-720 Cyanide
01042 Copper
34235 Benzene
719M Mercury
00745 Total Sulfide
01045 Iron
.. ^ 1 Toluene
ended 0C9227 Total Magnesium
01051 Lead
3 2M MSAS
81551 Xylen
00929 Total Sodium
01057 Nickel
321516 RCIS
Matter Total Chloride
01077 Silver
5X50 Flow
00340 COD
Parameter code assistance may be obtained by cannot the Water,r Qua !:y Contoiiance Groin at (919 -. -50 3, extension 581 or 53-14
must visit facility and document visitation of facility as reouired per 154 N:�AC SA .C20- ibj 5,� f51,
monthly average to,, fecal conform is to be reported as a CF MS i MC' mean Use cnty units ce ionated it the reporting facility's
t for reporting data.
Signed by other than the permittee, delegation of signatory authority must De on fife vr;n the state per ;5A NCAC 2B . ` '" (b) (2) (D)
sm 2excel iP9100

I 4c, Michael F. Easley
Governor
Mlliam G. Ross, Jr., Secretary
North Carolina Departmen' of Environment and Natural Resources
Kerr T. Stevens, Director
Diviston of Water Quality
CERTIFIED _MAIL b0 9
RETLTRN RECEIPT REQUESTED
Mr. Glenn LaBrecque, Regional Manager
AquaSource, Inc.
6960 Professional Parkwav East
Suite 600
Sarasota, Florida 34240
SUBJECT: NOTICE OF N710LATION and
RECOMMENDATION for ENFORCEMENT
Compliance Evaluation Inspection
Willowbrook Subdivision WWTP
NPDES Permit No. NC0073539
Mecklenbura County, N.C.
On June 2 S. 200 1, Messrs. Jay Wilson, Will Autry and Chris Elmore of the Mecklenburg
County Department of Environmental Protection (MCDEP) conducted an inspection at the
sulziect facilitv. This inspection was conducted as part of a cooperative working agreement
between Mecklenburg County and the Division of Water Quality. The enclosed report should be
T'hds Notice of Violation and Reco ramendation for Enforcement is being issued for
violation of North Carolina General Statute (G.S.) 143-215.1 and the subject NPDES Permit, as
noted under the Records/Reports, Effluent/Receiving Waters and Self -Monitoring Program
headinzs of the enclosed report.
Pursuant to G.S. 14S-215.6A, a civil penalty of not more than twenty-five thousand
dollars (S25,000.00) per violation, per day, may be assessed against any person who violates or
fails to az-,, in a-cordanc.- with the terms. conditions, or requirements of an-, pe it required by
G.S 143-22 15 1. This letter is to notif� you that this Office is considering sending a
recomm endation for enforcement to the Director of the Division of Water Quality for the
reported efffluent limitations, sample type, and monitoring frequency violations.

W
Mr. Glenn La.lrecque
Willowbrook Subdivision 'YN,vVTP
Page
July 231. 2001
It is requested that a written response be submitted to this Office by no later than
August 1 . 2001, addressing the violations deficiencies noted under the Records/Reports,
Effluent/Receiving Waters, and Self -Monitoring Program headings of this report. Please
address vour response to Mr. Richard Bridgernan of this Office. Additionally, please send a copy
of this response to Mr. Rusty Rozzelle of MCDEP at 700 N. Tryon Street, Suite 205, Charlotte,
C 28202. If you have an explanation for the violat des that you swish to present, please
include it in the requested response. Your explanation will be reviewed and if an
enforcement action is still deemed appropriate, your explanation will be forwarded to the
Director along with the enforcement package for his consideration.
If you have any questions concerning this Notice or any other matters, please do not
hesitate to call Mr. Richard Bridaernan or me at this Office.
Sincerely,
_,
t
D. Rex Gleason, P.E.
Water Quality Regional Supervisor
Enclosure
cc Rusty Rozzelle, MCDEP
Dusty Metreyeon, AquaSource. Inc,
p'
FILE: WQ 73539.601

Form Approved,
ection AgencN. Washington, D.C., 20460 No- CA
1UTS OF-On7vironmental Prot OMB No2040-0057
Water Compliance Inspection Report APA- Approval Expires 8-31-98
T SC Division of'",ater Quality / Mooresville Reeional Office NCDENR
7
Section A: National Data System Coding
Transaction Code NPDES No. Yr/Mo[Day Inspection Type Inspector Facility Type
NCO073539 01/06/28 C C 2
Remarks:
Inspector: Mecklenburg County Environmental Protection
Inspection Work Days Facility Evaluation Rating BI QA .......... Reserved ...........
N N
Section B: Facility Data
Name and Location of Facility Inspected: Entry Time: 10:07 Permit Effective Date:
June 28. 2001 February 1, 2001
Willowbrook WWTP
12300 Rarnah Creek Court Exit Time1Date: 11:45 Permit Expiration Date:
Mecklenburg County, NC June 28. 1001 November 30. 2003
Name(s) of On -Site Representative(s)/Title(s)/Phone No(s)[Fax No(s):
Perry Smith Operator in Responsible Charge Phone: 704r,721-3833
Kevin Curl Field Coordinator Phone: [phone]
Name and Address of Responsible Official: Title: Manaaer
Mr. Dusty Merreveon
AquaSource, Inc.
107 Commercial Park Drive SW Phone No- 704/788-9497 Contacted? No
Concord, NC 28027
Section C: Areas Evaluated During Inspection (Check only those areas evaluated)
Permit %/Flow Measu rement v/Operations & Maintenance v/Sewer Overflow
.�'Records/Reports /Self-Monitorina Proaram ,/Sludge Handling/Disposal Pollution Prevention
./Facility Site Review Compliance Schedules Pretreatment Multim edia
./Effluent/Receivinc., Waters Laboratory Storm Water Other:
Section D: Summary of Findings[Comments
See Attached Sheet(s) for Summary. All areas rated satisfactory unless otherwise indicated.
Name(s) and Signaturets) of Inspectors,,, Agency/Office/Telephone No: Date:
James P, W son MCDEP / Charlotte / [phone] July 17, 2001
Will Aum, MCDEP / Charlotte / [phone] July 17. 2001
July 17, 2001
Chris Eimore MCDEP / Charlotte i (704) 3 36-5500
Signature of Management QA Reviewer: Agency/Offlice/Phone & Fax No: Date:
EPA Form 3560-3 (Rev. 9-94) Previous editions are obsolete

GL~ILR.AL.
The facility was last inspected by MCDEP on January 21, 2000. A Notice of
Deficiency/CoMpliance Evaluation Inspection Report was issued, can February 2000.
PERMIT:
The current permit became effective on February 1. 2 01, and expires on November 30,
200 . The facility operated under the previous permit, which expired on September 30, 1999,
while the permit renewal application was being processed by the Division of Water Quality.
The treatment system consists of an extended aeration package treatment plant with bar
screen, aeration basin. rectangular clarifier, aerobic digester, effluent tablet chlorination, chlorine
contact basin, and effluent continuous recording flow measurement, which is consistent with the
current permit. The facility is permitted to discharge 0.048 MGI ..
RECORDS/REPORTS:
The ORC maintains daily logs and records/reports relative to self -monitoring.
maintenance, calibration and process control.
Discharge Monitoring Reports (DMR's) were reviewed for the period April 2000 through
Match 2001. The reports indicate that the facility was in noncompliance with permit effluent
limits and monitoring, frequency requirements on numerous occasions during the review period.
Can the DtvlR's, the GIC incorrectly checked that the treatment plant was compliant for
the months of April, May, June, July, September, October and November of 2000; and Feb
d March of2001. w
? 's were not properly completed for the months ofJanuary through March 2001; it
was not noted whether samples taken were grab or composite.
Monitoring .Reports for upstream/downstream mo `to ' ` g were not available for the
month of October 2000. Monitoring Reports for upstream/downstream monitorin requirements
in the month of January 2001 did not include results from bacteria sampling or specific
conductance.
RATING: Unsatisfactory
FACILITY SITE 'IEVI:
The 0.048 MGD facility consists of an extended aeration package treatment plant with
bar screen, aeration basin, rectangular clarifier, aerobic digester, effluent tablet chlorination,
,chlorine contact basin, and effluent continuous recording flow measurement.

FACILITY SITE REVIEW (continued
The facility discharges to Ramah Greg, which is a Class "C" water in the Yadkin -Pee
Dee River Basin.
Facility personnel stated that the continuous flow meter had been the target of repeated
vandalism while under contract by EnviroClear. No vandalism has been reported since
A.quaSource canceled EnviroClear's contract in January of 2001.
All of the existing components of the facility were in service and appeared to be operating
properly at the time of the inspection.
FLOW MEASUREMENT:
Flow measurement is accomplished using a V-notch weir as the primary device and a
totalizer/continuous recording ISCO 3230 Ultrasonic flow meter for secondary flaw
measurement and'recording.
The flow meter was last calibrated on November i, 20t}(7:
LABORATORY:
Analysis of effluent samples is performed by AquaSource, Inc. (North Carolina
Certification 4365). The laboratory", which was previously named Precise Analytical, Inc., was
not evaluated durin2 this inspection..
EFFLUENT/RECEIVING WATERS;
The effluent was clear and did not appear to have a detrimental effect on the receiving
stream at the time of the inspection.
RATING: Marginal due to the permit effluent limit violations rioted under the elf-
Monito ' c, heading —
SELF -MONITORING PROGRAM:
Discharge Monitoring Reports (DMR's) were reviewed for the period April 2000 through
March 2001. The reports indicate that the facility° was in noncompliance with permit effluent
limits and monitoring requirements during the review period as follows:
1. Five (5) Fecal Coliform exceedances in violation of the daily maximum permit
effluent limit were noted. These occurred on April 12, June 29, July 13, August
24, d October 12 of 200

x
h
SELF -MONITORING PROGRAM: (continued)
One (1) Total Suspended Residue (TSR) exceedance in violation of the daily `
maximum permit effluent limit occurred on August 24, 2000.
2. One effluent Dissolved Oxygen (DO) exceedance occurred on December 21, 2000
in Violation of permit effluent limits.
4. Effluent flow was not reported daily for the month of April 2000. This constitutes
thirty (0) failures to monitor for effluent flow.
. Effluent flog was not reported daily for the month of May 2000. This constitutes
thirty-one (3) 1) failures to monitor for effluent flow.
6. Effluent flow was not reported daily for the month of July 2000, This constitutes
twenty-one (21) failures to monitor for effluent flow.
7. Effluent flow was not reported daily for the month of August 2000. This
constitutes thirty-one (3 1) failures to monitor for effluent flow.
. Effluent flow was not reported daily for the month of September 2000. This
constitutes thirty (0) failures to monitor for effluent flow.
. Effluent flow was not reported daily for the month of October 2000. This
constitutes nineteen (19) failures to monitor for effluent flow.
10. Effluent flow was not reported daily for the month of December 2000. This
constitutes two (2) failures to monitor for effluent floe.
11. Effluent flow was not reported daily for the month of January 2001. This
constitutes thirteen (13) failures to monitor for effluent flow.
12. Effluent flow was not reported daily for the month of February 2001. This
constitutes eight () failures to monitor for effluent flaw.
13. Effluent flow was not reported daily for the month of :March 2000. This
constitutes mine () failures to monitor for effluent flow.
1. Effluent Total Suspended Residue (TSR) was incorrectly sampled (grab rather
than composites pies) during the review period from. April 2000 until March
2001. This constitutes fifty two (2) permit violations for failure to collect
composite samples to analyze for effluent TSR.

SELF -MONITORING PRO M (continued):
15., Effluent Nitrogen as NH3 was incorrectly sampled (grab rather than composite
samples) during the review period from April 2000 until March.. 2001. This
constitutes twenty-nine (29) permit violations for failure to collect composite
samples to analyze for effluent NH3.
16. Effluent Biological Oxygen Demand (BOD,) was incorrectly sampled (grab ranter
than composite samples) during the review period from April 2000 until March
2001. This constitutes fifty-two (52) permit violations for failure to collect
composite samples to analyze for effluent BOD.,
Contrary to the er it re uire e t, gyrab samples are beinLy collected rather than flow -
proportional cc Rosit sam les. Unless a permit modification is approved by the Division of
Water Quality, all composite samples must be collected proportional to the rate of flour. If
approval to collect composite samples using a constant volume/constant time method is desired,
a request for approval should be sent to the Mooresville Regional Office. and must include the
follow{in:
A description of the flow measurement device used at the facility.
- A representative sample of one week's flow data, including copies of supporting
chart recordinus.
A description of the sampling method proposed for use at the facility (i.e.,
constant time/constant volume or grab).
- A description of any flow equalization used at the treatment facility.
- A description of the treatment process.
17. Downstream Dissolved Oxygen (IUD) was not reported for the month of Odfober
20.00 or the first week of January 2001. This constitutes five () permit "violations
for failure to monitor downstream DO.
18. Upstream Dissolved Oxygen (DO) was net reported for the month of-O of er
.2000 or the first week, of January 2001 . This constitutes five_. 5) pen -nit violations
for failure to monitor upstream DO.
19. Downstream Fecal Coliforin was not reported for the month of cttaber 000 o
January 2001. This constitutes eight (8) permit violations for failure to monitor
downstream fecal colifo
20. Upstream Fecal Coliform was not reported for the month of October,-2-0 l or
January 2001. This constitutes eight (8) permit violations for failure to monitor
trostream fecal colifo

SELF -MONITORING PROGRAM (continued):
21. Downstream Specific Conductivity (SpC) was not reported for the month of
October 2000 or the first week of �anuary 2001. This constitutes five (5) permit
violations for failure to monitor downstream SpC.
11) Upstream Specific Conductivity (SpC) was not reported for the month of October
2000 or the first week of January 2001. This constitutes five (5) permit violations
for failure to monitor upstream SpC.
23. Downstream Temperature was not reported for the month of October 2000 or the
first week of Januan, 2001. This constitutes five (5) permit violations for failure
to monitor downstream temperature.
24. Upstream Temperature was not reported for the month of October 2000 or the
first week of January 2001. This constitutes five (5) permit violations for failure
to monitor upstream temperature.
25. Effluent pH was not reported for the week of January 1-7, 2001, in violation of
permit weekly monitorin,,,, requirements. This constitutes one (1) failure to
monitor for effluent pH.
RATING: Unsatisfactory due to the above mentioned effluent limit and monitoring
violations.
OPERATIONS & NLAINTENANCEO
The facility is scheduled for daily visits by the ORC. Facility grounds are well
maintained. Upstream and downstream moniturine locations are well maintained. There are
stumps and woody debris in the stream immediately downstream of the effluent pipe that need to
be removed.
The preventive maintenance prograin is established and adequate for the facility.
Sludge is removed from the digester and taken off site by pump and haul methods,
Sludg.- is hauled by Piedmont Septic Company and is disposed of at the To of Salisbury.
Piedmont Septic Company was not evaluated under this inspection.

SEWER OVERFLOW:
Please be advised that pursuant to Part 11, Section E of your NPDES permit, and North
Carolina Administrative Code (NCAC) 15A 2B .0506 (a)(2), any failure of a collection system,
pumping station or treatment facility resulting in a bypass without treatment of all or any portion
of the wastewater shall be reported to the central office or the appropriate regional office
(Mooresville Regional Office 704-663-1699) as soon as possible but no later than 24 hours from
the time the permittee became aware of the bypass. For spills/bypasses which occur in
Mecklenburg County, it is requested that MCDEP be notified at 704/336-5500, Spills occurring
on week -ends or holidays cattbe reported by calling the North Carolina Division of Emergency
Management at 800-662-7956, 800-858-03 :�68, ol 9-733-3300. A written report shall also be
provided within five (5) days of the time of the incident. The report shall contain a description of
the bypass, and its cause; the period of the bypass, including exact dates and times, and if the
bypass has not been corrected, the anticipated time it is expected to continue; and steps taken (or
planned) to reduce, eliminate, and prevent recurrence of the similar events. Any spill that
reaches surface waters (i.e. any spill that reaches any water already present in a convey ance,
stream. ditch, etc...) or any spill greater than 1,000 gallons on the around that does not reach
surface waters must be reported.
An adequate spill response for those spills reaching surface waters should include an
evaluation downstream of the point at which the spill entered surface waters to determine if a fish
kill occurred. The evaluation should also include the collection of upstream dissolved oxygen
and pH measurements for background information and dissolved oxygen and pH measurements
at multiple points downstream of the emny point to document any negative impact. Failure to
report the bypass of collection system, pumping station or treatment facility subjects violators to
penalties of up to $25,000.00 per day per violation.

1
` ' 107 Commercial Park Drive 704-786-8497
Concord, NC 28027 704-788-6006 (fax)
A DQE Company
AuL,ust 10, 2001 rrt.
AUG i 5 2001
r. Richard Bridgeman
NC DENR v.
Division of Water Qualltv
19 North Main Street
Mooresville, NC 28115
Re: Notice ofViolation
Compliance Evaluation Inspection
'illoNvbrook Subdivision WAN"TP
NTPDES Permit -rI-rl N C 00 ",,.;;
Mecklenbur<u, County. N.0
N'LA OVE TIGHT MAIL
Dear Mr. Bridueman:
This letter is in response to the Compliance Evaluation Inspection conducted on .tune 28,
2001, report date of July 23, 2001, at the above referenced facility. As per your request
this response will address issues noted under the Records..'Reports, Effluent/'deceiving
'aters and Self Monitorim-, Pro -arn headings of the report.
s you may be mare, key personnel changes have recently occurred in our Concord
office. Mr. Austin Metre eon has joined tyre concord staff as Project Manager replacing
Leonard Sto ner, and Mr. Kevin Curl is the new Facility Super\,isor, Several steps have
already been taken to address issues such as those noted in the report. Evaluation of
facility operations is currently underway andire have already implemented procedures to
assist in reef in, regulatory requirements and improve overall facility operation.
Records/Reports
As you are aware, until mid lanuan, of 001 AquaSource subcontracted the operation and
maintenance responsibilities including preparation of monthly reports of this facilltv to
Ens iroclear, Mr, D.C. Coffee CRC, due to Ens=Firoclear's failure to properly execute its
duties and operation of facilities, consistent Nvith AquaSource's policies and procedures,
all contracts -with Enviroclear were terminated. AquaSource took over direct control o
on going operations and maintenance for the facilities including the Willowbrook

ft
AquaSource
rce
A DQECompany'
. : o
V'WTP. in mid January 2001. As such, Aquaource is hesitannl to off�r.cQinment }
re-ardin- errors and/or violations that occurred prior to that time. � �u
A strict method of validating or double-checking DMR reports is being; implemented to
ensure that the reports are properly completed prior to submittal. These validation
procedures are designed to address areas of concern such as those noted in the report Y
ret-,ardino indication of _grab or composite samples and proper determination of facility
compliance. In addition, training; has been scheduled for the week of August '? 7"' for all
staff members involved with facility operations, maintenance, records and reports.
i-,rificart time is being dedicated to ensure proper preparation of DMR reports.
Monitorin<a records for upstrearn/downstrean monitoring are available for the month of
October 600 and are attached for your review. Per the request of Mr. Jay Wilson,
AquaSource faxed a copy of the DMR reports for the review period to his attention at the
.Mecklenburg, County Health Department. The records in question may have been lostor
omitted from; the transmission. The omission of upstream/downstreatt results for
bacteria and specific conductance sar-tpling for the January 2001 monitoring period was
sampling error than occurred dur irk; the transition of operations from Enviroclear to
AquaSource,
Effluent/ReceivingEffluent/Receiving NVaters
s previously mentioned, evaluation of facility operations is currently underway and will
continue to ensure facility compliance. Several procedures have already been
implemented to assist in meciffig regulatory requirements and improve overall facility
operation. A revie-w of operational strategies is also being conducted to assist in
improving effluent quality and eliminate effluent violations.
elf-. onitorincr Proararn
As previously mentioned, until mid January of 2001 AquaSource subcontracted the
operation and maintenance responsibilities of this facility to Enviroclear, Mr, D.C.
Coffey:. ORC. As such. AquaSource is hesitant to offer comments regarding errors and/or
violations that occurred up to the second week in January 2001.
As past of the facility evaluation training is being conducted in several areas of facility
ope at on inciudinl� proper sampling technique and proper operation and maintenance
activities.
Reg°:.tring the missed flow readings, it should be noted that historically the continuous
slow meter has been the target of repeated vandalism contributing to the flow monitoring

AquaSource
A DQECompany
violations. The missed flow readings beginning the second weep in January and missed
readin<(s in February occurred on weekend days. The facility pert -nit requires that the
eertified operator visit the facility at least daily, excluding weekends and holidays. As
such it was understood that omitting the flow readings for week -ends and holidays was
acceptable practice. However, flow readings are now being reported by using the total
flow over the wee end and calculating an average flow reported for each weekend day.
Effective in February ' 001 `?4 hour flow proportional composite samples were collected
for TSR, BOD and ,. Copies of the operator's field bench sheets for February and
March are attached docurnentiny a start and strip time of sample collection along with the
date of sample collection indicating compositesample collection. Documentation of both
the start and finish date rather than just the collection date is now being including in the
documentation
As previously mentioned, monitoring records for upstream/downstream monitoring are
available for the month of October 2000 and are attached for vour review.
Operation of the Willowbrook facility by Fnviroclear was not consistent with
AquaSource policies and procedures anti as such. AquaSource canceled'Enviroclear'
contact, Procedures are being; implemented and training is being, conducted to improve
the over-all facility operation and 'maintain effluent quality. " Staff from our Regional
office in Sarasota, Florida will be onsit the'vveck ofAtiaust 2 7Ih to assist with additional
training. .An opportunity to meet with you at that time to further discuss these issues
and/or any related issues regarding AquaSource facilities would be greatly appreciated.
Thank you,
F :
,x-
Dustin Metreveon
AquaSource Project Manager
CC: Rusty} Rozzelle, MCDEP, 700 N. Tryon Street Suite 205, Charlotte, SIC 28202
Carolyn McFalls, AquaSource via Email
Glenn Labrecgue, AquaSource via Email
Kevin Curl, AquaSource via Email

i
OF
i ! I `:
. DQECompany
0 Professional Parkway East 41-907-7400
Suite 400 941-907-7441 (fax)
Sarasota, Florida 34240
January , 2002
Mr. Richard Bridgeman
NC DENR RECEIVED
Division of Water Quality
919 North Main Street
Mooresville, NC 28115
1 of ENVIRC44MEXT
Re: Notice of Violation Aar'.) NATURAL RESK-MRCES
Compliance Evaluation Inspection mOORESVILLE REGIONAL IC
Willowbrook Subdivision WWTP
DES Permit ## NCO07353
Mecklenburg County, N.0
VIA OVERNIGHT MAIL
Dear Mr. ridgeman:
This letter is in response to the 'Compliance Evaluation Inspection conducted on
December 20, 2001, report date of January 16, 2002, at the above referenced facility. As
per your request this response will address issues noted under the Records/Reports and
Self -Monitoring Program headings of the report.
As noted in the Compliance Inspection report, many of the issues listed were noted in the
previous inspection conducted at the facility on June 28, 2001, report of July 23, 2001.
As no new information is available regarding the issues, comments provided for those
items may by necessity duplicate the response submitted to the Department addressing
the June inspection.
Records/Report
As you are aware, until mid January of 2001 AquaSource subcontracted the operation and
maintenance responsibilities including preparation of monthly reports of this facility to
Envirocle _, Mr. D.C. Coffey ORC. Due to Enviroclear's failure to properly execute its
duties and operation of facilities, consistent with gaSource's policies and procedures,
all contracts' with Enviroclear were terminated. AquaSource took over direct control of
on going operations and maintenance for the facilities including the Willowbrook
WWTP, in mid January 2001. As such, AquaSource is hesitant to offer comments
regarding errors and/or violations that occurred prior to that time.

All other violations not under the Self Monitoring Program heading of the report
occurred during the time operation of the facility was subcontracted to Enviroclear. As
such, AquaSource is hesitant to offer comments regarding violations that occurred during
that time.
As previously mentioned, comprehensive training was conducted on August 28'h for all
staff members involved with facility operations, maintenance, records and reports.
Training needs are continuously evaluated and a one-on-one approach is taken as needed
to ensure each operator clearly understands operational duties and responsibilities. As
such we have noted substantial improvement in all areas of facility operations.
Should you have any questions or need additional information please do not hesitate to
contact me or Dusty Metreyeon, Project Manager, in our concord office at 704-788-9497

Sincerely,
Carolyn c is
Regional Compliance Supervisor
AquaSource
Glenn .abr cque, AquaSource via Email
Dustinetreyeon AquaSource via Email
Kevin Curl, AquaSource via Email

systems will actually improve disinfection performance at these facilities.
(-hinrinntinn zvctpmc meant onncicti-vifIxt Aplixfi-r ohlnrinp wittim , i-rt-i;n ktmn,lv- th- mot —
must be high enough to ensure disinfection but not so high that the residual chlorine creates I
conditions in the receiving stream. Chlorine demand varies with the wastewater flow, and flows
diurnally. Thus, the systems must be able to adjust the chlorine feed rate in order to both mee,
varying chlorine demand and stay within their operating bounds.
The proposed liquid feed systems (to not appear to have flow -proportional controls. The feed pu
are manually adjustable; however, given the especially wide flow swings typical in small plants
the fact that the treatment plants are not staffed around the clock, manual control of chlorine do
is not an acceptable alternative.
Dosages in the chlorine tablet systems are reasonably flow proportional in that the rate at whict
tablets dissolve depends on the rate of wastewater flow, The existing tablet systems are perfort
� Ul�'
1617 Mail Service Center, Raleigh, North Carolina 27699-1617 Telephone [phone] FAX [phone]
An Equal Opportunity Affirmative Action Employer On the Internet at http://h2o.enr,state.nc.us/NPDES

Rayco Utilities, Inc.
Request for Additional Information
Page 2
reasonably well. Monitoring records show that, for at least the last year, most of the facilities have
maintained chlorine residuals less than 0.5 mg/L and have not exceeded permit limits for fecal
coliforms.
Please provide additional information or clarification that would better justify the change in
disinfection systems for these facilities,
Please provide your response by September 1, 2000. If you have any questions about this request,
feel free to call either of us at [phone].
Sincerely,
Michael E. Templeton Michael J. Myers
NPDES Unit NPDES Unit
Ext. 541 Ext. 508
cc: J. Thurman Horne, P.E. Rayco Utilities, Inc.
107 Commercial Park Drive
Concord, NC 28027
Central Files
NPDES Unit Files

State of North 'Carolina
Department of Environment
and Natural Resources
Division of Water Quality
±921M A
James B. Hunt, Jr., Governor
Bit Holman, Secretary
Karr T. Stevens, Director
July 10, 2000
JUL I
Mr. Glen LaL reeque
AquaSource'Services Technologies, Inc. _'r EQ
67 Interstate Boulevard i ` . Ill
Sarasota, Florida 34240
Subject: Name/0",nership Change Request
Return #2079
Rayco Utilities, Inc. Facilities
Willowbrook Utilities, Inc. Facilities
Dear Mr, LaBrecque:
With this letter, the Division of Water (duality is hereby returning the request for Name/Ownersh p
change and all supporting documentation, for the above referenced projects. This request was originally
received on January 19, 2000, Additional information was requested can February 3, 2000 and again on
February 29, 2000 To date, all information requested has not been received.
You are free to resubmit this package at any time with a completed Naime/Civvnership change form and
supporting legal documentation, such as a contract or deed. If you have any questions, feel free to contact
Christie Jackson at (919) 7 i - 085, extension 538,
Sincerely,
David A. Goodrich
NPDES Unit Supervisor
CC: Central Files
NPDEES Unit Files
Leonard Stogner Rayco Utilities, Inc. _
107 Commercial Park Drive, S
Concord, NC 28027
P.O. Box 29535, Raleigh, North Carolina 276 6-0535 Telephone [phone] FAX [phone]
An Equal Opportunity Affirmative Action Employer 50%reccycled 1 10% post -consumer paper

I
Attachment
Faciliht Name
NPDES permit Number
o a 13o s
10006"Wk
Melbille Heights
NCO050792
Penmn Heights
NCO055191
Greysto-ne
NCO078115
BriarBriarwood
NC O028746
Fo ` fridge
NC O063720
Halls
=XCO02241P

In conclusion, let me again thank you and your staff for the courtesy extended to us during our
meeting, We look forward to doing business in North Carolina and working to earn your trust in our
commitment to compliance. Ifyou or yours should have any questions, need any additional
information, or wish to discuss matters in more detail, please feel free to contact Mr. LaBrecque or
me.
Sin9p yp
Robert I Gapio Leonard E. Stogner
President East Region Vice President
AquaSource, Inc. Rayco Utilities, Inc.
CC: Mr. Glenn LaBrecque
Mr. Johnnie Overton, P.E.
Mr. Kevin Read
Mr. Thurman Home, P.E.

y
?-,.Source
February 7, 2000
N.C.Abu-
> • • : -.f Water Quality 1
Permits & Engineering Unit
P.O. Box 29535
512 N. Salisbury St.
Raleigh, N.C. 2762 -0534
Subject; Application for Authorization to Construct
Proposed Effluent Chlorine Disinfection Improvements
Willowbrook Subdivision Wastewater Treatment Facilities
NPI ES No, NC 073539
Mecklenburg County
Gentlemen:
Attached are plans and specifications for proposed improvements to existing chlorine disinfection
facilities. These improvements are proposed as an effort to provide a more consistent, effective
and reliable means to assure adequate chlorine disinfection.
Whereas there is an adequate existing chlorine contact basin that is very suitable for this purpose,
this should be relatively simple and hence these flans are rather brief: This facility is presently
equipped with a tablet chlorine system We request permission to replace this system with a
simple liquid chlorine feed system. Therefore, we propose to install a ;liquid feed chlorination
system as shown on the attached plan.
This will be easy to accomplish by;installin�=, a small, adjustable feed rate, chemical feed porn
which will pump trout small (30 gallon) chlorin storagelnaaake up tank into the influent of trio
existing chlorine contact basin. The feed pump and storage/make up tank will be inside an
enclosure to protect from weather. The entire assembly will be mounted on a treated wood
latform located adjacent to the chlorine contact basin.
This should provide a much more reliable and accurate means of insuring reliable; and complete
disinfection, and should be relatively simile to install and operate.
We are submitting this to you as a request for authorization to construct,
e took forward to completing these proposed improvements and will appreciate your earliest
response. If you should have any questions or if` e In_
be of any assistance, please call Mr. J.
Thurman Horne, P.E., Horizon Engineering & Consulting, Inc. (704-78 -94 7) or tree ( 4 t-351-
1094.
Sincerely,
w
rr
G enn L iBre clue;
Regional tMal tiger
c
J. Thurman Lorne, P.E.
Leonard E. Stogner
.AquaSouree Set -vices and Technologies, Inc.
567 Interstate Boulevard • Sarasota, Florida 34240. 941-351-1094 • 941-377- 743

pp� 4
PPF_
Proposed Effluent Chlorination
System Modifications
Willowbrook Subdivision
Wastewater Treatment Facilities
NPDES No. NCO073539
AquaSource, Inc./Rayco Utilities, Inc.
107 Commercial park Drive
Concord, N.C. 28027
Phone.- 704-788-9497
Prepared by- Horizon Engineering & Consulting, Inc.
107 Commercial Park Drive
Concord, N.C. 28027
February 4, 2000
(AP,i
S
A 1-
10
6 D

d
PPF_
esi n C `tonne Feed Rates:
Assume required 8 ppm CfL2 (activated sludge treatment process effluent)
) ppm = i lb. CL2 per 120,000 gal.
Design feed rate 8 lb, CL2 per 120,000 gal.
6.67 lb. C:"L2 per 100,000 gal.
Mikkola design Q 48,000 g d
C'L2 Req'a = .48 x 6.67 3.201b. clay
Option 1. Use 5% strength liquid
CL2 @ % Req'd 3.2011./clay .05 / 8.34
7.68 gel/clay
Option 2. Use 10% strength liquid
CL2 @ 10% Req'cl 3.20 lb./clay l ,10 / 8.34
.84 gal/clay
Option 3. Use 15% strength liquid
L2 ct 15% Req'cl 3.20 lb./clay 1.15 / 8,34
2.56 gal/clay
Note: If 1 % CL2 is used, proposed 30 gallon storage tank will hold supply required
for 12 clays at maximum WWTP design flow (.048 MOD.)

`� i.�
4 ties - Single !-lead Feeder
[S:
Product Speclf cations
ll111 :: 3 rtVoltage i; OV 0/60 Hz
.,.: .. t OV" of f} Hz
21rf1V 50117
ff , A[yrop Draw
k dFla4 •r.y}
170 for 120V
fear 20
RPM 2'
ttra t :30 Fractional
Shipping VVI t ttm
Vertical or hotizonal mount avail ib( with 7f4" r 318„
accessories,
Adjustable Rate U, ltit / UtpLit Charts c,
I caw re ure - 0 to 2a p l maxir000) Disc;laar 3c 3'rr s�rrr
SIZE 11 I 2 ,3 4 9 10
45c Il /1 1 .2 1 t> 9 1.2 1.5 l M 2.1 ' 2A 23 3'0
45f 12 112 ...5 1.tt > (1 3 It 'l t) 5,tt c,.tl .t1 1t.tl rt.tl t{I.t)
l 5t 13 # 3 1, I 2,2 -1 4 66 8,8 I l.t) IT2 15.31 17,6 19,8 22.O
Iitt1.1 4 1,7 15 7,0 10,5 1IM I .5 21.t) 24,5 28,0 !!J 35.t)
45115 ft 5 2.5 5.t) 10 0 15.1) 200 25J) 10J) 35.0 40M 45.0 50t)
Fiigl Pressure - 0 to ieo PSI Maximum t)isdiaarge Pressntrr
` S tzE,�so
t 1,Z �_! ?.7 :1.E)45 rIHPIO #2 S I.t) 2 t) 3,t) t tr 7.t) ti,t) '3 tt It).tJ
Fixed Fated Units are available, Output will Above charts slaw approximate output in
e arne as Number 10 setting for each model. US gallons per clay (24 hrs) at 60 liz.
�" rarrletinr3, phase 1ncilcale rrirrlel, vrsltacle ancf accesor;, 1z.
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8 -w t ..e 05:22P P -i d o ri't C l i i o r- i n ra i., to S a e s I 70 5 l' "7 5 tip# 7 P. 0:
PPF_7� CHLORINE (C12)
WATER I URIFI ATIC1N
Most i ntreared or raw water contains dissolved Christ-
the Diaphragm Pump roust be clear so as n,tt to interfere
icals, such as hydrogen sulfide (H2S), and living organism,
with the action of the valves. In cases of this kind, there -
such as ba .teria, that can be destroyed by chlorine. Usually
foie, 3 second solution container should be used and the
a part of the chlorine that is added to raw water is con- ;
clear solution syphoned eaves` to this second solution cean-
su ed in . short tense can combining; with dissolved;them-
tauter Ira n which the Diaph,agin Ptialp wi I draw.
icals and i t destroying tide liviiig", organ 4o". 'F0 nialiC stars
Another 106anS of uvrrc't riling*, tiie eflr, t of hardlirsi
that all d c harmful impurities arc removed front the raw
is by ilic use of CAIgota" wIncis can Ile lur€ based in nsost
water, sot tricot chlorine must be added to leave a slight
drug or grocery stores. This cheutu.al 113S t it property of
excess of :hlorine its the water. The excess chlorine re- ;
preventing the precipitation taf carbonates i added to 'the
maining i . known as the C I IT.O INE RESIDUAL and
water before the: addition c f the hypochlorite solution,
can be rt idily measured by means of the ortho-tolidtae
It is important that the Calgtn be in soluciii i in the water
color teat
before they addition of hypos ilonte. rht calgon may be
`rise at count of chlorine added, and the amount remain-
added first to the solution co trainer before outer is added
ing in th, water after treatnitnr is measured in parts per
or the Calgon may be dissolved separately aad there added
million ( ip ). A treatment rate or dosage of I ppm
to the water its the solution container. The solution
oceans tht addition of one pound of chlorine to one million
should be stirred thoroughly to insure uni. or ity before
pounds a water which is equivalent to one pound of
the hypochlorite is added. Tile Amriunt of C algon required
chlorine i i 120,000 gallons of water.
for the purpose is small Ins, the exact qt antity can be
Since different Waters absorb different amounts of '
determined by whether or tur a precipitate ,s formed after
chlorine, :he :. attntnr or dosage rate of chlorirtt roust
adding the hypochlorne. It is suggested that one table -
be vatieu <atil a satisiactory Chlorine residual is obtained.
spoonful of Callon be used per''10 g,al, and the amount
To inter, c .".ta4:: :u water supply, a chlorine residual
increased or decreased as exporunoe indicates,
must. al ty=s be present. A chlorine residual of at least
I %e Solution
0.3 to 0, ppm, measured after Late chlorine has been it)
To snake 10 gallons of a I'r'r, chlorine solution, use one
contact s ith stile water for about ten minutes is generally -
of the following with suflicittir twater to ma to 10 gallons.
sufficient :o insure disinfection. tit residual of this amount
Amount
may regi ire a chlorine dosage of anywhere from 'f1.5 to
i-1 /4`jc. Sodium hypot hlorito 7-1,,2 ,quarts
1
3.0 plain. Console your local or start health authorities
10";r., 1. 1 3_2".1
for defin tt recommendations. Frequent checks of the
1$ (/, 2 1 ' t
chlorine ;esiduat should be matte since the amount of
I sigh test calcium hyp)chlorite
chlorine required to disinfect the water being treated
powder'" t 11., 3 cis.
(chlorine dtmaud) may vary, or the strength of the
% Solution
chlorine olution being pumped may slowly deteriorate.
To maize 10 gallons of a 1 c'fc, chlorine sc lution, use one
Nate that, the graphs show the amount, of hypischlorite
of the following with sufcie it stater to ma ke 10 gallons.
to rise to provide a Image rate of I ppm, This must be
1mount
varied as necessary to obtain the desired residual.
5-1 J ;4# tedious hypos hlorittt 10 gallons
Dilut ' chlorine solutions may be prepared from strong
Iflt ,. r 1 -1 /2 quarts
stock sot ttions of stathuin hypochlorite. The most readily
1 t fir, °' 3 gallons
available stock solutions for this use are the domestic
High rest calcium hypichloritt
laundry +leaches. Calcium hypochlorite powder may also
powder* As 6 lbs.
be used.
To determine the quantity of solution acquired to treat
a given straw of water, refer• to the dr wi igs oil page 3.
PRbPAR kTION Of HY'POCHLORI'fh SOLUTIONS
Loc.Alr ott the 1c'ft-ha#oaf scale of site gratali (1 e flow of writer
uita ale solution containers fret' hypochlorice are made
to be ti-rated. Follow the line tit the right until it inter-
froin po yethylime axed ceramic materials.
sects the diagonal Inge indic tting; the strength of solution
he t the water used to dilute or mix sterilizing solu-
prepared ( line A« 1 #Ji) or lint 8-fit). Dirt ctly below this
tion for .he &T Uiaphragrn Pump Contains what is Vista- '
point of intersection read the gallons per day (GPD ---- Top
Scale) or the gallons per hoitr (GPH -- L)wer Scale) re -
roomy r risked "hardiness", it will be necessary to observe
certain -recitations.: In order to precipitate as much as
quired to apply a I smart per million (I ppin) Bose. Mul-
sible if this "hardness" previous to the solution passing
tiply this figure by the numb -rot parts per ini(iion required.
through the Diaphragm Pump, we recommend that soda
The result will be the gallons per clay (or gallons per hour)
ash or w hat is more commonly known as washing soda,
of solution required µ+ __
be ae l to the sterilizing solution and all precipitate
Allowed tea Seatic. The amount of aorta ash to be added
"Product of Calgon Corpoi aation, Piitsbur,,h, Pa.
can bt:e* rntia,.d a;pztimentally by observing the fare-
l NIosFt bokisr-hold liquid bl aich contains " I "` f,", stxlitsna
cipitatt. A "1-�,``.:ir ,Acess :is not in any way ltarnif ul».
Certain types of hardness . will precipitate, without the
hylai chloritc.
"701 , available chlorine. Stir well, allow sedirocritto
washing soda. Obviously the Solution which passes through
settle; and syphon off c ear solution fcr rise.

"
P-04
pppp_
. ..................
.2
20
Ito
1' 10 20
30 0
60
60
1
gpd
0
1 1.5 2
2.6
3 9ph
food rate for I pp m chlorine dosage
4
OL
3
E
as
fj
I %
0 10 20
30 4so
60
70 gpd
1.6 2
2.5
3 gph
food rate for I ppm chlorine dosage

. 777_`"' EY N�:P L Fax:911 - 1E S7 Jul 22 '99 11•'21 P. 02
NORTTR CAROLIN A
A.RE N`, `2000
A U, S C OUNTY
T 1,� AGEMFN , made and en red o by 2nd bemeen'-RAYCO LITI LiTl , :C., (pa`co)
d the',NORTH CA OLI? A % , 'T CT ENTVIRONMENT AND NATURAL OUR' ° ES
(I)ENT,), DIVISION OF NvATERI QUALITY, (DWQ):
iTNI S:S;ET .
'%THE 4S, Rayco has beer assessed civil penalties for alleged violations of envirormental rules and
regulations of. State ofNI Torth Carolina by i VQ, and;
=AS, Rayco disputes the civil penalties assessed against them and has contestedand/or
appealed al, `chose civil penalties .care specifically listed on ib't A attached, ;
WHEERBAS, RaYco and DWQ have negotiated a compromise settlement ofall civil penalties listed.
in Exhibit A. and,:
WHEREAS, Rayco and DWQ agree that the conditions of said settlement am an acceptable resolution
to the outrranding civil penahies listed in Exhibit A.
THEREFORE. in consideration of fo - o thousand one hundreddollars sixty-nine
cents (S ,1 �. ) and cthe. val ble consideration the parties agree as follows:
1. That all civil penalties /cis assessments listed in Exhibit A °i l be resolved by='this
rrsent.
2. That l� ayco Utilities, Inc. shall present certified funds it the amount of $44, l 6 . 9, payable
L Qi1 ?a a.tAd idC tsc a vi: iaa'ai ai% aiit 2'ThId Ll rL.V'wLutx: ' 1U.l Gltaal twutaa�ra�t CLta dia aaL V1 raaa swivia a t1 3
d.,ror assessments listed it ' 'bit A.
;. That the amount o $ 4,1 S. 9 =a reached a. compromise wit both es king into
consideration the cost of litigating thepending matters and the uncertainty of trial. e es l stied in E bit
A have beer. reduced to fifty pert t ,, 't7°r) of the origiriall mono .' amount assessed except thoseses
known as LV 9 .,2 and LT 96.10 which are settled at the full amount assessed.
. '1 hat Leonard Stogner shall relinquish has role as a responsible party pertainingto the operation
d y ` ; nten= e of an*. A to water treatment facility under the name of Ra co Lh litles, Inc. or AquaSource
Lrtili:ies, Inc. witlfin ri e to:e ofNT=h Carolina. 'Mr. Sto ntr may reinain an employee of .AquaSourlct
Utilities, Inc, it any capacity other than officer or the `responsib«lei n t person concerrazig dealings with
the L :: '.
f. That kouaSourco Utilities, Inc. shall acquire all the shares of Rayco Utilities, Inc. and that
upon the completion of the accl ` itdon, AquaSource Utilities, Inc. will be the responsible party for all future
hers Pertaining to tttilit ° wastc ovate., treatmentplams now operated b " yco Utilities, Inc., including the

wa
Jul
sti
'
NORTH CA',ROL1NA DEPARTMENT OF ENVIRONMENT
Kerr T. Stevens
Director, Division of Water QualitV
RAYCOUT11:71ES, INC.
BV: n�te4c-1-1=
President

M
-AA
N.C. P7CRNE-Y C-EN
Fax:[phone]
Jul 22 '99 11:22
P. 04
F-XH113TT A
C A R 'M.R'F
NA -M-M91
LV 96-32
Quarry Hills
S3,074.80
DV%-12
Penman Heights
S3,431.94
Dv 96-13
Ivlelbille
$3,431�94
LT 96-10
Brialwood
$1,000.00
LV 96-�3�6
Gv!�vstonc
$5,579.96
LV 97-1Z
Quarry Hills
$8,466.40
Dv 98-01
Penman Heights
$5,064.71
DV 98-14
Quarry Hills
M,244.95
LV 98-64
Forrest R.,dge
$1,040.00
LV 99-SO,
Hiciden, Cretk
S3,-� 11.00
LIV 98-94
Penman Heights
S582.60
LV 98-24, 1
Greystone
S2,640-00
I.M. 98-45
Hidden Creek
$3,38->m
LM 98-49
--McCarron
$2,89-7.60
V-1-- LIM 9s--.,;7
Willowbrook
$1,507.63
LV 99-IS-3)
Oreystone
$2,190.64
LV 98-219
Greystone
$3,540.00
LN'r 98-169
Ortystone
S560.00
LV 99-053
Forrest Ridge
S*3 10. 0 0
3z9u

DIVISION OF WATER. QUALITY
JUL 19 i999
MEMORANDUM
+C NDUM
TO: Dan Oakley
Special Deputy Attorney General
Frtm Kerr T. Steve
Director, Divis'o f Water Quality
SUBJECT: Request for Collection of Civil Penalties
Please initiate collection proceedings for the cases listed below. The violators have
neither paid the civil penalty assessments nor requested remission or mitigation of civil
penalties. Copies of the certified mail return receipts and Certifications from the Office
of Administrative Hearings have been attached to the codes of the corresponding
assessment documents.
Date F&D
Violator ator Case No. lute Assessed Received
tool Subdivision LM 98-"15`7 , November 30, 1998 Dec. 2, '1998
Worsley Companies -Dixie Boy#6 LV 99-069 February 9 1999 Feb. 1 , 1 99
Mid South Water Systems -Killian LV 99-105 March 19, 1 99 Mar. 22, 1999
Thank you for your assistance in this matter. If you have any questions, please contact
Vanessa Manuel at 919/7 3-5083, extension`532.
ATTACHMENTS
Cc: Mooresville Region WQ Supervisor
Wilmington Region WQ`'Supervisor
Bill Reid
Coleen Sullins
Vanessa Manuel
Compliance/Enforcement Files

00011110NIJUM111014ftsE *t**1"*WVWW t swo wish 1C
■ ora w woom of► r
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Mr, Leonard E. Stogner 45x 7
WILLOWBROOK SUBDIVISION ® PAQWWW 01
107 COMMERICAL PARK DR.SW Q EWw Met# 0 Insurod
CONCORD NC 28027 13 for Mvdwwiss © OOD
7. rY
,
. r ,s
.' : (Adkftwe ear—t
Form 3811, Deownber jw4 9 s7179 Stl +et m Remipt,
"53 68
Certified Mail Receipt
No Insurance Coverage Provided
Do not use for International Mail
im"OSTOITES MOO l
Mr. Leonard E. Stogner
WILLOWBROOK SUBDIVISION
117 COMMERICAL PARK DR.W
CONCORD NC 28027
Postage
Certified Fee
spmal Delivery
Restricted
Return Receipt Showmg
to Wham $ Date Dobvered
*` Return Receipt Showing to Whom.
Date, S Address of Dtifrvery
"y TOTAL Postage
CI 6 Fees
Postmark or Date
th
ti'1

4
Please submit payment to the attention of:
s. Coleen Sullins
Water Quality Section Chief
Division of Water Quality
P.O. Box 29535
Raleigh, North Carolina 27626-0535
OR
2. Submit a written request for remission or mitigation including a detailed
justification for such request.
request for remission or mitigation is limited to consideration of the
reasonableness of the amount of the penalty and is not the proper procedure for
contesting the accuracy of any of the statements contained in the assessment letter.
Because a remission request forecloses the option of an administrative hearing,
such a request must be accompanied by a waiver of your right to an administrative
hearing and a stipulation that there are no factual or legal issues in dispute. You
must execute and return to this office the attached waiver and stipulation form and
a detailed statement which you believe establishes whether:
(a) one or more of the civil penalty assessment factors in G.S. 143B•282.1 b)
were wrongfully applied to the detriment of the petitioner;
(b) the violator promptly abated continuing environmental damage resulting
from the violation;
(c) the violation was inadvertent or a result of an accident,
(d); the violator had been assessed civil penalties for any previous violations;
(e)+ payment of the civil penalty will prevent payment for the remaining
necessary medial actions.
Please submit this information to the attention of:
Ms. Colen Sullins
Water Quality Section Chief
Division of Water Quality
P.O. Box 29 5
Raleigh, North Carob 27626-535

d
Please note that all information presented in support of a request for remission
must be sub tted in writing. The Director of the Division of Water Quality Will
review the information during a bimonthly enforcement conference and infonn
you of his decision in the matter of the remission request. His response will
provide details regarding case status, directions for payment and provision for
further appeal of the penalty to the Environmental Management Commission's
Committee on Civil Penalty Remissions. Please be advised that the Committee
cannot consider information that was not part of the original remission request
considered by the Director and therefore, it is very important that you prepare
complete`and thorough statement in support of your request for remission.
o
. Submit a written request for an administrative hearing:
If you wish to contest any statement in this assessment letter, you must request an
administrative hearing, This request must be in the form of a written petition to the
Office of Administrative Hearings iand must conform o Chapter 150B of the North
Carolina General Statutes. You must
File your original petition with the
Office of Administrative Hearings
P.O. Drawer 27447
Raleigh, North Carolina 7611-7447
and
Mail or hand -deliver a copy of the petition to
. Dan McLawhorn
General Counsel
Department of Environment and Natural Resources
x 27687
Raleigh, North Carolina 2761-7687
Failure to exercise one of the options above within thi days evidenced b a date
stamp (not a postmark) indicating when we received your response, will result in this matter
being referred to the Attorney General's Office with a request to initiate a civil action to collect
the penalty. Please be advised that additional assessments may be levied for future violations
which occur after the review period of this `assessment.

If you have any questions concerning this matter, please contact Mr. Bob Sledge at 919E)
733-50 3, e ter±s on 547.
Sincerely
A. Preston Howard, Jr., P.E.
Attachment
cc: Regional Supervisor w/attachments
Compliance/Enforcement File w/attachments
Central Files w/attar ents
Ir
f ,1

m,
STATE OF NORTH CAROLINA DEPARTMENT OF ENVIRONMENT
AND NATURAL RESOURCES
` COUNTY OF
IN THE MATTEROF ASSESSMENT
} WAIVER OF RIGHT TO AN
OF CIVIL PENALTIES AGAINST ADMINISTRATIVE HEARING
PERMIT NO. STIPULATION OF FACTS
FILE NO.
Having been assessed civil penalties totaling for
violations) s set forth in the assessment document of the Director of the Division outer (duality
dated , the undersigned, desiring to seek remission of the civil
penalties, does hereby waive the right to an administrative hearing in the above -stated matter and
does stipulate that the facts are as alleged in the assessment document. The undersigned further
understands that all evidence presented in support of remission of this civil penalty must be
submitted tee the Director of the 'Division of Water Quality within 30 days of receipt of the notice of
assessment No new evidence in support of a remission request will be allowed after 30 days from
the receipt Of the notice of assessment.
This the day of 1119
ADDRESS
TELEPHONE
m

f
STATE OF I NORTH CAROLINA NORTH CAROLINA DEPARTMENT OF
ENVIRONMENT AND NATURAL SO C S
COUNTY OF MECKLENBURG File No. LM 98-05
IN THE MATTER OF:
WILLOW ROOK UTILITY, INC. ) FINDINGS AND DECISIONS
D ASSESSMENT OF
FOR VIOLATIONS OF: } CIVIL PENALTIES
NPDES PERMIT NO. NCO073539 �
D NORTH CAROLINA GENERAL)
STATUTE 143-215.1(a() )
Acting pursuant to delegation provided by the Secretary of the Department of
Environment and Natural Resources, I, A. Preston Howard, Jr. P.E., Director of the Division of
Water Quality, make the following:
I. EMINGS (OF FACT:`
A. Willowbrook Utility, Inc. is a corporation organized and existing under the laws
of the State of North Carolina.
B. Willowbrook Utility, Inc. operates a 0.048 MG ? wastewater treatment plant at the
Willowbrook Subdivision, located in Mecklenburg County, which discharges
treated tewter to ah Creek in the "Yadkin -Pee Dee River B in.
C. Willowbrook Utility, Inc. was issued NPDES Permit No. N O0735 9 on October
, 1994, effective November 1, 1994, with an expiration date of September 30,
1999.
D. Said permit contains the following relevant effluent limitations:
Parameter Limitation Unit
Montt , Average .?email -Maximum
Total.. Suspended
Residue t}.0 45.0 mgll'
Fecal Colifonn NA 400.0 #/100 ml
E. Monthly self -monitoring reports for the Willowbrook Subdivision from August
1997 through July 1998 revealed the following exceedances of the above -cited
permit effluent limits, as reflected in Attachment A.

Willowbrook Utility, Inc,
Findings and Decisions
Page Two
F.
None of the subject exceedances of the permit effluent limitations were the result
of a bypass or power failure at the plant as defined in the permit.
G.
Said permit also contains the following relevant monitoring and reporting
requirements:
Monkohngllequency
Parameter
Flow Continuous I or E
Total Residual Chlorine 2/week E
Temperature Daily E
Temperature Weekly U, D
Dissolved Oxygen Weekly E, U, D
H.
Monthly self -monitoring reports for the Willowbrook Subdivision from August
1997 through July 1998 contained missing values, as reflected in Attachment B.
L
There is no record of previous enforcement actions against Willowbrook Utility,
Inc.
J.
The costs to the State of the investigation and enforcement procedures in this
matter totaled $357.63.
Based upon the above Findings of Fact, I make the following:
IL CMNCIIISLM�TIAW:
A,
Willowbrook Utility, Inc. is a "person" within the meaning of G.S. 143-215.6A
pursuantt o G.S. 143-212(4).
B.
NPDES Permit No. NCO073539 is required by G.S. 143-215.1.
C.
The effluent limitations and reporting requirements contained in the subject
permit are terms, conditions,'or requirements of said permit.
D.
Willowbrook Utility, Inc. violated G.S. 143-215.1(a)(6) and NPDES Permit No.
NCO073539 on two (2) occasions during September and November 1997 in the
manner and to the extent described in Attachment A, by permitting waste to be
discharged into the waters of the State in violation of the monthly average
permitted effluent limit for Total Suspended Residue.

1 4
)Iated G.S. 143-21 S. I (a)(6) and NPDES Permit No.
sidue.
,ed effluent limit for Fecal Coliform.
- - — . — � .1
occasions during August 1997 through July 1998.
Parametrz
Flow (Effluent) 16
Total Residual Chlorine (Effluent) 2
Temperature (Effluent) 16
-LJpstreaTn) 2
Temperature
2
Temperature (Downstream)
Dissolved Oxygen (Effluent) 1
Dissolved Oxygen (Upstream) 2
Dissolved Oxygen (Downstream) 2
H, General Statute 143-215.6A(a)(2) provides that a civil penalty of not more than
ten thousand dollars per violation may be assessed against a person who violates
or fails to act in accordance with the terms, conditions, or requirements of a
permit required by G. S. 143-215. 1.
The State's enforcement costs in this matter may be assessed against Willowbrook
-2 82. 1 (b)(8).
Utility, Inc. pursuant to G.S. 143-215.3(a)(9) and G.S. 143B
The Director of the Division of Water Quality, pursuant to delegation provided by
the Secretary of the Department of Environment and Natural Resources, has the
authority to assess civil penalties in this matter.
Based upon the above Findings of Fact and Conclusions of Law, I make the following:

Willowbrook Utility, Inc.
Findings and Decisions
Page Four
Ill. pBC,_1SI0N:
Accordingly, Willowbrook
Utility, Inc. is hereby assessed a civil penalty of:
For of two (2) violations of G.S. 143-215.1(a)(6) and
NPDESPem -�t No. NCO073539, by discharging waste into the
waters of the State in violation of monthly average permit effluent
limits for Total Suspended Residue.
For of three (3) violations of G.S. 143-215. 1 (a)(6) and
NPDES Permit No. NCO073539, by discharging waste into the
waters of the State in violation of daily maximum permit effluent
limits for Total Suspended Residue.
$
For of four (4) violations of G. S. 143-215. 1 (a)(6) and
NPDES Permit No. NCO073539, by discharging waste into the
waters of the State in violation of daily maximum permit effluent
limits for Fecal Coliform.
For of sixteen (16) failures to report for effluent Flow in
violation of the terms of NPDES Permit No. NCO073539.
$
For 'A.- of two (2) failures to report for effluent Total Residual
Chlorine in violation of the terms of NPDES Permit No
NCO073539.
fluent
For _jj&_ of sixteen (16) failures to report for ef
Temperature in violation of the terms of NPDES Permit No.
NCO073539.
$
For 'I. of four (4) failures to report for upstream and
downstream Temperature in violation of the terms of NPDES
Permit No. NCO073539.
For I of one (1) failure to report for effluent Dissolved
Oxygen in violation of the terms of NPDES Permit No.
NCO073539.

Willowbrook Utility, Inc.
Findings ai,id recisions
Page Five
For of four (4) failures to report for upstream d
downstream Dissolved Oxygen in violation of the terms of NPDES
Permit No. NCO 73539.
TOTAL CIVIL PENALTY, which i 1 percent of the
maximumpenalty authorized by G.S. 143- 215.6A.
357.63 Enforcement costs.
*7 G► TOTAL O DUE
Pursuant to G.S. 143-215.6A(c), in determining the amount of the penalty I have taken
into account the Findings of Fact and Conclusions of Law and the factors set forth in G.S. 143B-
2 2.1(b), which are:
(1),The degree and extent of harm to the natural resources of the State, to the public
health, or to private property resulting from the violations,
(2) The duration and gravity of the violations;
(3) The effect on ground or surface water quantity or quality or on air quality;
() the cost of rectifying the damage;
(5) The amount of money saved by noncompliance;
(6)1 ,Whether the violations were committed willfully or intentionally;
(7), The prior record of the violator in complying or failing to comply with programs
over which the Environmental Management Commission has regulatory authority,
d
(8) The cost to the State of the enforcement procedures.
(Date) Preston Howard, Jr., P.E., Director
Division of Water Quality

ATTACHMENT A
Violator: Willowbrook Utility, Inc.
NPDES P oirmit No. NCO073539
Relevant Permit Effluent Limits:
—Parameter Limitations Emts
Monthly. Aygm
ge- —D—aily_Maximum
Total Suspended Residue 30.0 45.0 mg/I
e � F I Coliform NA 400.0 #/100 ml
ca
NA denotes that the pennit limit is not applicable since violations did not occur.
MONTHLY AVERAGE PERMIT LIMIT VIOLATIONS:
—Date Jotal Suspended Residue
09/97 33.3
11197 33.5
Total # of Violations: 2
DAILY MAXIMUM PERMIT LIMIT VIOLATIONS:
D�a I le Fecal Coliform _Tgtal SgV_ended Residue
09/04/97 107
11/06/97 60
11/12/97 -- 45.5
12/22/97 >6000 * --
06/25/98 450
07/01/98 >3000 *
07/30/98 1950
Tow # of Violations: 4 3
Denotes Compliance
Assessed

Relevant Permit Monitoring Requirements. -
Parameter Monitoring Fre ' uenc -`
Location
Flow Continuous
1 or E
Total Residual Chlorine (TRC)2/week
E
Temperature Daily
E
Temperature Weekly
Li,
Dissolved Oxygen (DO) Weekly
E, U, D
Date Flaw E "TRQ E Tem rature E"Temperature (U)
Temperature (D) D®�
l�t� U 17Q D
08/97 1 -- 1 1
1 1
1 1
10/97 -- �__ 1 #
I __
I * I
01 /98 1 __ 1
/98 3 _ . 3
03/98 2 _. 2
04/98 1 _- 1
05/98 2 __ 2
06/98 2 1 2
07/98 4 1 4 __
__ __
--
Total = 16 2 16 2
2 1
2 2;
denote . cp ianc
Assessed

STATE OF NORTH CAROLINA IN THE OFFICE OF
COUNTY OF WAKE ADMINISTRATIVE HEARINGS
CERTIFICAMN
The undersigned hereby certifies that, as provided in G.S. 7A-750, he is the custodian of
records of the contested cases filed pursuant to G.S. 15 1-2 (), that he has made a
diligent search of the records of this Office and has found that through January 1, 1999,
no open petition exists that was filed by Willowbrook Subdivision sufficient to
commence a contested case concerning the matter of violations of G.S. 143- 15.1( )(0)
and N I PDES Permit No. NC0073539, by discharging waste into the waters of the State in
violation of permit effluent limits and monitoring requirements, and civil
penalties/investigative costs totaling $1,507.63 assessed by the Director on November
0,1998,
This the day of > 1999.
JJ n Mann.]
II
hief Administrative Law Judge
! ' Director

t
: I also wish to receive follow-
SENDER° fee):
.ing services (for an extra
a ate. from t a or 2 for a t SeM S. •. `:J
Co-hplate item 3,4a, and 4b
p Print your name and address on the reverse of this jorm so that we can return this 1 [ Addreswrs;Address
v
card to you,
a Attach this to try of the 1pl or on the back if snot D Restricted Delivery
0
parrnit.
a Write `Aetum R pt Requesred' on the rrraliplac a below article number.
Q The Return Receipt wilt show to whom the aiticle was delivered and the date
�
deli, Bred,
Article Addressed to: 4a. Article Number
E. Stegner
c Mr. Leonard 4b. Service Type
c WILLOWBROOK SUBDIVISION' 0 Registered ertified
�
rcr
107 COMMERICAL PARK DR,SW
®Express Mail 0insured
a
cr
CONCORD NC 28027
I3 Return Receipt for Merchandise i COD
LM
7. Date of Delivery
,+
141
Received y. ( nt Nam 8. Addressee's Address (Only if requested and
Z.
fee is paid)
6. Signature (Addressee or Agent)
PS Farm 3811, December 1994 to2595-99-$-0223 Domestic Return Receipt
962 68,
US Postal Service
Receipt for Certified ail
No Insurance Coverage Provided.
Do not use for International Mall (See reverse)
Mr. Leonard E. Stegner'
WILLOWBROOK SUBDIVISION
107 COMMERICAL PARK DR.SW
CONCORD NC 28027
LM 918 Oi
Certified Fee
Specal Delivery Fee
`Restricted Delivery Fee
' Return Fleceipt Showft to
Whom b Date Delivered
Date, & Addressees Ad"a
TOTAL Postage & Fees $
= PoWwk or Date
vs
o.

#
State of North Carolina
Department of Environment
and .Natural Resources
Division of Water Quality
Jaynes B. Hunt, Jr., GovernorimCD NR
Wayne McDevitt, Secretary
Kerr T. Stevens, Director `o DEPARTMENTINA �
June 10 1999
45: 962 <658
CERTIFIE MAIL
TU RECEIPT REQK.E_STED
Leonard E. Sto ner
Willowbrook + Subdivision
107 Commerical Park Dr. SW
Concord, NC 28027
Subject. Final Notice of Civil Penalty Assessment
Willowbrook Subdivision
DES Permit Number NCO073539
File Number LM 98-057
Mecklenburg County
Dear Mr. StBner.
On November 30. 1998. Kerr T. Stevens, Director, Division of Water Quality assessed a civil penalty of
1,50 .63, lncludin 357 63 in enforcement costs, against Willowbrook Subdivision in violations of
G.S. 1' 3-21 1 5,1(a)(6) and the subject permit, by discharging waste into the waters of the State in violation
of permit conditions. The assessment was sent via certified mail to Willowbrook Subdivision and was
accomparded by a list of available options that included; payment of the penalty, request for remission of
the penalty, or request for an administrative hearing. If thirty (0) days pass after the receipt of a civil
penalty assessment and there has been no action to exercise one of the three options cited above, then
North 'Carol ina General Statute 143-215.6A( ) allows the Secretary of the Department of Environment and
Natural Resources to request the Attorney General to institute a civil action in Superior Court to recover
the amount ef the assessment. Records from our Division reveal that the assessment document was
delivered on December 2, 1998, To date, no response on behalf of Willowbrook Subdivision has been
received.
This letter serves final notice that the Division will proceed to refer your case to the North Carolina
Attorney General'sOffice' for collection through the courts finless payment in the amount of $1,507.63 is
received by June 30, 1999.
Should you,have y questions, please contact me at 919l73 -5083, extension 32.
Sincerely,
Vanessa Manuel, Environmental Chemist
Point Source Compliance/Enforcement Unit
cc. Attorney General's Office
DWQ Mooresville Regional Supervisor
J�nforcmumtFile
P.O. Bait 29535, Raleigh, North Carolina 27626-0535 Telephone [phone] Fax [phone]
An Equal Opportunity Afrwmative Action Employer 50% recycle 0% post -consumer paper

Mate of North Carolina
Department of Environment
and Natural Resources
Division of Water Quality
In Elk, E
James B. Hunt, Jr., Governor
Wayne McDevitt, Secretary
Merl" T.Stevens, Director ENVIRONMENT
CAROLINA DEPARTMENT OF
ENVIRONMENTAND NATURAL RESOURCES
June 10 1999a n
t
t z ,
CERTIFIERMAIL
RETURN'RECEIPT,REQUESTED 13,
Leonard E. Stogner
Willowbrook Subdivision -
107 Commerical bark Dr. SW
Concord, NC 28027
Subject. Final Notice of Cavil Penalty Assessment
Willowbrook Subdivision
NPDES Permit Number NNCO073 9
File Number LM 98-057
Mecklenburg County
Dear Mr. Stogner:
Can November 30, 1998, Kerr T. Stevens, Director, Division of Water Quality assessed a civil penalty of
$1,507.63,;including $357.63 an enforcement costs, against Willowbrook Subdivision in violations of
G.S. 143-Z.15.1(a)(6) and the subject permit, by discharging waste into the waters of the'State in violation
of permit conditions. The assessment was sent via certified mail to Willowbrook Subdivision and was
accompanied by a list of available options that included; payment of the penalty, request for remission of
the penalty, or request for an administrative hearing. If thirty (0) days pass after the receipt of a. civil
penalty assessment and there has been no action to exercise one of the three options cited above, then
North Carolina General Statute 13-215.6A(g)' allows the Secretary of the Department of Environment and
Natural Resources to request the Attorney General to institute a civil action in Superior Court to recover
the amount, of the assessment_ Records from our Division reveal that the assessment document was
delivered on December 2.`1998. To date, no response on behalf of Willowbrook Subdivision has been
received.
This letter serves final notice that the Division will proceed to refer your case to the North Carolina
Attorney neral's Office for collection through the courts unless payment in the amount of $1,507.63 is
received by June 30, 1999.
Should you have any questions, please contact me at 919/733-5083, extension 532.
Sincerely;
Vanessa Manuel,Environmental Chemist
Point Source CoinplianceLEnforcement Unit
cc: Attorney General's OfTice
Enforcement File
P.O. Box 29535,';Raleigh, North. Carolina 27626-0535 Telephone [phone] Fax [phone]
n Equal Opportunity Affirmative Action Employer SO% recycled/10% post -consumer paper

Please submit payment to t
it w
(a) one
were
(b) the
tendon of:
'hief
ty
27626-0535
OR
tablishes whether:
(d) the violator had been assessed civil penalties for any previous violations;
(e) payment of the civil penalty will prevent payment for the remaining
necessary remedial actions.
Please submit this information to the attention of -
Ms. Coleen Sullins
Water Quality Section Chief
Division of Water Quality
P.O. Box 29535
Raleigh, North Carolina 27626-0535

Pa
stamn (noi
r r � 11 • � •
• - • • *,
- . . ® 9
or
Subunit a written request for an`administrative hearing'.
Carolina General Statutes. You must
File your original petition with the
Office of Administrative Hearings
P.O. Drawer 27447
Raleigh, North. Carolina 27 11-7447
and ,
Mail orhand-deliver a copy of the petition to
Dan McLawhorn
General Counsel
Department of Environment and Natural Resources
P.O. Box 27687
Raleigh, North Carolina 2711-787
.ure to exercise one of the options above within thiLty days as evidenced by a c
being referred to the Attorney General's Office with a request to initiate a civil action to collect
the penalty.` Please be advised that additional assessments may be levied for future violations
which occur after the review period of this assessment.

STATE OF NORTH CAROLINA
COUNTY OF
iL1IZO ti4J1UIN31
,thee
DEPARTMENT OF 'E IRC
AND NATURAL SOL
WAIVER OF RIGHT TO AN
ADMINISTRATIVE HEARE
STIPULATION OF FACTS
FILE NO.
ling
LAMENT
ROES
assessment. No new evidence in support of a remission request will be allowed after 30 days frc
the receipt' of the notice of assessment.
This the day of 1
By
ADDRESS
TELEPHONE
i

F NORTH CAROLINA
OF MECKLENBURG
IATTER OF:
BROOK UTILITY, UTILITY, INC.
LATIONS OF:
ERMIT NO. NCO073539
NORTH CAROLINA DEPAI
.. a . —1-114 . a..,r
'I
43-215.1(a)(6)
File No. LM 98-05
k-11 V'111 rZINI-111 11r13
ANT OF
ESOURCES
ant and Natural Reso es, urc 1, A. Preston Howard, Jr., P.E., Director of the r
dity, make the following:
4DINGS OF FACT:
Willowbrook Utility, Inc. is a corporation organized and existing uncle:
of the State of No Carolina.
Willowbrook Utility, Inc. operates a 0.048 MGD wastewater treatment
Willowbrook Subdivision, located in Mecklenburg County, Which disc
treated wastewater to Ramah Creek in the Yadkin -Pee Dee River Basir
1.. T T-*l'— I-- A XT'nT-%T10 XT-
994, effective November 1, 1994, with an expiration date of Septen
9.
Parameter Limitation Units
Monthly Average
Total Suspended
Residue 30.0
Fecal Coliform NA
E. Monthly self -monitoring reports for the Willi
1997 throuah July 1998 revealed the followit
29ly Maximui
45.0 mg/l
400.0 #/100 ml
permit effluent limits, as reflected in Attachment A.

Willowbrook Utility, Inc.
Findings .and Decisions
Page Two
F. None of the subject exceedances of the permit effluent limitations were the result
of a bypass or power failure at the plant as defined in the permit.
Q Said permit also contains the following relevant monitoring and reporting
requirements,
Parameter Monitoring -Frequency Location
Flow Continuous I or
Total Residual Chlorine 2/week E
Temperature Daily E
Temperature Weekly U, D
Dissolved Oxygen Weekly E, U,i D
H. Monthly self -monitoring reports for the Willowbrook Subdivisionfrom August
197 through July 1998 contained` missing values, as reflected in Attachment I.
1. There is no record of previous enforcement actions against Willowbrook Utility,
Inc.
J. The costs to the State of the 'investigation and enforcement procedures in this
matter totaled $357.63.
Based upon the above Findings of Fact, I make the following.
11. C O 1 Lt WO SAW:
A. Willowbrook Utility, Inc. is a "person" within the meaning of G.S. 143- 15.6A
pursuant to G.S. 14-212(4).
B. NPDES Permit No. NC0073539 is required by G.S. 143-21.1.
C. The effluent limitations and reporting requirements contained in the subject
permit are terms, conditions, or requirements of said permit.
D.! Willowbrook Utility, Inc. violated U.S. 13-215.1(a)() and NPDES Permit No
NC0073539 on two (2) occasions during September and November 1997 in the
manner and to the extent described in Attachment A, by permitting waste to be
discharged into the waters of the State in violation of the monthly average
permitted effluent limit for Total Suspended Residue.

>ok Utility, Inc.
Gnd Decisions
Willowbrook Utility, Inc. violated G.S. 143-2 15. 1 (a)(6) and NPDES Permit No.
�:se"Vnn+wn i^nn ,4 fn\ 4 d"Y t 4 4'A.T 4 4YtifYM .4
ted effluent limit for Total Suspended Residue.
td effluent limit for Fecal Coliform.
occasions during August 1997 through July 1998.
Parameter No —of Ydolati
Flow (Effluent) 16
Total Residual Chlorine (Effluent) 2
Temperature (Effluent) 16
Temperature (Upstream)
Temperature (Downstream) 2
Dissolved Oxygen (Effluent) 1
Dissolved Oxygen (Upstream) 2
Dissolved Oxygen (Downstream) 2
14. General Statute 143-215.6A(a)(2) provides that a civil penalty of not more than
ten thousand dollars per violation may be assessed against a person who violates
or fails to act in accordance with the terms, conditions, or requirements of a
permit required by G.S. 14-215.1.
L The State's enforcement costs in this matter may be assessed. against Willowbrool
Utility, Inc. pursuant to G.S. 14-215.3(a)(9) and G.S. 143B-282.1(b)(8).
J. The Director of the Division. of Water Quality, pursuant to delegation provided b
the Secretary of the Department of Environment and Natural Resources, has the
authority to assess civil penalties in this matter.
3ased upon the above Findings of Fact and Conclusions of Law, I make the following;

A Utility, Inc.
ind Decisions
M CISION.
;ly, 'Willowbrook Utility, Inc. is hereby assessed a civil penalty of:
b—
For of two (2) violations of G.S. 14 - 15.1(a)(E) and
NPDES Permit No. NCO073539, by discharging waste into the
waters of the State in violation of monthly averagepermit efflur
limits for Total Suspended Residue.
For I of three (3) violations of G.S. 143-2151(a)(6) and
NP15—ESPermit No NCO73539, by discharging waste into the
waters of the State in violation of daily maximum permit effluent
limits for Total Suspended Residue.
For of four (4) violations of G.S. 143-215.1(a)() and
NPDES Permit No. NC0073539, by discharging waste into the
waters of the State in violation of daily maximum e it effluent
limits for Fecal Colifo .
For of sixteen (16) failures to report for effluent Flow in
violation of the terms of NPDES Permit No. NC0073539
For of two ) failures to report for effluent Total'Residw
Chlorine in violation of the terms of NPDES Permit No.
NC0073539.
For JA&D of sixteen (1 ) failures to report for effluent
Temperature in violation of the terms of NPDES Permit No.
NC0073539.
For f four (4) failures to report for upstream d
downstream Temperature in violation of the terms of NPDES
Permit No. NC0073539.
For f one 1) failure to report for effluent Dissolved
Oxygen in violation of the terms of NPDES Permit No.
NC0073539.

)ok Utility, Inc.
nd Decisions
For of
downstream D
Permit No. N
TOTAL�CIVI
maximum pen
357.63 Enforcement c
14 507. 43 TOTAL AM(
MM
)ur (4) failures to report for upstream and
MIM
L PENALTY, which is *-v* I percent of the
alty authorized by G.S. 143- 215.6A.
osts.
UNT DUE
,termining the amount of the penalty I have taken
isions of Law and the factors set forth in G.S. 14313-
over which the Environmental Management Commission has regulatory authority;
and t
(8) The cost to the State of the enforcement procedures.
(Date) Preston Howard, Jr., P.E., Director
Division of Water Quality

ATTACHMENT A
latort Willowbrook Utility, Inc.
)ES Permit No. NCO073539
want Permit Effluent Limits:
PPr etr Limitations
Units
Monthly Average Daily
Maximum
Total Suspended Residue 30.0
45.0 mg/1
Fecal Coliform NA
400.0 #/100 ml
NA denotes that the permit limit is not applicable since violations did not occur.
NTHLY AVERAGE PERMIT LIMIT VIOLATIONS:
Diate Total Suspended Residue
09/97 33.3
1 l/97 33.5
Total # of Violations: 2
LY MAXIMUM PERMIT LIMIT VIOLATIONS:
D#te Fecal Coliform Total Suspended Residue
09',/04/97
107
1 V06/97
60
11,112/97 --
45.5
12/22/97 >6000 *
--
06�/25/98 450
07i 01/98 >3000 *
07/M/98 1950 *
Total # of Violations: 4
3
notes Compliance
sessed

Relevant Permit Monitoring Requirements.
Parameter Monitoring Frequency
Location
Flaw Continuous
I or E
Total Residual Chlorine (TRC) 2/week
E
TemperatureDaily
E
Temperature Weekly
U, D
Dissolved Oxygen (D©) Weekly
E, U,
Date Flaw Q TRC T e�rature E) Temperature (U)
Temperature Q DO Q
DCi` DO D
08/97 1 -- 1
10/ 7 -a _- -_
01/98 1 -- 1
02/98 3 3
03/98 2 _-
04/ 8 1 __ 1
05198 2 2
06/98 2 1 2
07/98 4 1 4
Total = 16 2 16 2
2 1
2 2
-_ denotes"compliance
* Assessed

DIVISION OF WATER QUALITY
September 30, 1998
40RANDLTM TO: Susan Wilson
M: D. Rex Gleason
Water Quality Regional Supervisor
PARED BY: Mecklenburg Co un Department of Environmental Protection and
Richard Bridgemanl\"N-\
JECT: Enforcement Action
Fast Track (LM)
Violation of N.C. General Statute 143 -215. 1 (a)(6) and
NPIDES Permit No. NCO073539
Willowbrook Utility, Inc.
Willowbrook Subdivision WWTP
Mecklenburg County, NC

STATE OF NORTH CAROLINA ' NORTH CAROLINA DEPARTMENT OF
ENVIRONMENT AND NATURAL RESOURCES
COUNTY OF MECKLENBURG File No. LM
IN THE MATTER OF; �
WILLOWBROOK UTILITY, INC. FINDINGS AND DECISIONS
AND ASSESSMENT OF
FOR VIOLATIONS OF: } CIVIL PENALTIES
ICES -PERMIT NO. NC0073539 }
AND NORTH CAROLINA GENERAL)
STATUTE 143-215.1(a)(6) }
Acting pursuant to delegation provided by the Secretary of the Department of
Environment and Natural Resources, 1, A. Preston Howard, Jr., P.E., Director of the Division of
Water Quality, make the following:
1. F N OE-
k� Willowbrook Utility, Inc. is a corporation. organized and existing under the laws
of the State of North Carolina.
B. ` Willowbrook Utility; Inc. operates a 0.048 MGD wastewater treatment plant at the
Willowbrook Subdivision, located in Mecklenburg County, which discharges
treated wastewater to Ramah Creek in the Yadkin -Pee Dee River Basin.
C. Willowbrook Utility, Inc. was issued NPDES Permit No. NC0073539 on October
3, 1994, effective November 1, 1994, with an expiration date of September 30,
1999.
D. Said permit contains the following relevant effluent limitations:
Parameter Limitation Units
Monthly -Average x,,, u
Total Suspended
Residue 30.0 45.0 mg/l
Fecal Coliform NA400.0'' #/100 ml
E. Monthly self -monitoring reports for the Willowbrook: Subdivision from August
1997 through July 1998 revealed the following excedances of the above -cited
permit effluent limits, as reflected in Attachment A.

Willowbrook Utility, Inc.
Findings and Decisions
Page Two
E None of the subject exceedances of the permit effluent limitations,
of a bypass or power failure at the plant as defined in the permit.
G. Said permit also contains the following relevant monitoring and rel
requirements:
Parameter Monitoringftequelicy
Flow Continuous
Total Residual Chlorine 2/week
Temperature Daily
Temperature Weekly
Dissolved Oxygen Weekly
1997 through July 1998 contained missing values, as reflected in Attachment B.
1. There is no record of previous enforcement actions against Willowbrook Utility,
Inc.
J, The costs to the State of the investigation and enforcement procedures in this
matter totaled $357.63.
used upon the above Findings of Fact, I make the following:
11. CDNCLUSICON S-01-LAW:
A. Willowbrook Utility, Inc. is a "person" within the meaning of G.S. 143-215.6A
pursuant to G.S. 143-212(4).
B. NPDES Permit No. NCO073539 is required by G.S. 143-215.1.
C> The effluent limitations and reporting requirements contained in the subject
permit are terms, conditions, or requirements of said permit.
D4 Willowbrook Utility, Inc. violated G.S. 143-215. 1 (a)(6) and NPDES Permit No.
NCO073539 on two (2) occasions during September and November 1997 in the
manner and to the extent described in Attachment A, by permitting waste to be
discharged into the waters of the State in violation of the monthly average
permitted effluent limit for Total Suspended Residue.

Willowbrook Utility, :.Inc.
Findings and Decisions
Page Thee
E. Willowbrook Utility, Inc. violated C.S. 143-215.I(a)(6) and NPDES Permit No.
NCO073539 on three (3) occasions during September and November 1997 in the
manner and to the extent described in Attachment A, by permitting waste to be
discharged into the waters 'ofthe State in violation of the daily maximum
permitted effluent limit for Total Suspended Residue.
R Willowbrook Utility, Inc. violated C.S. 143=-215.1(a)(6) and NPDES Permit No.
NCO073539 on four (4) occasions during December 1992 and June and'July 1998
in the manner and to the extent described in Attachment A by permitting waste to
be discharged into the waters of the State in violation of the daily maximum
permitted effluent limit for Fecal 'Colifo► .
C. By reporting as described in Attachment B and as follows,; Willowbrook Utility,
Inc. violated the subject permit's reporting requirements on forty-three (43)
occasions during August 1997 through July 1998,
ParameterMo__oMolations
Flow (Effluent) 16
Total Residual Chlorine (Effluent) 2
Temperature (Effluent) 16
Temperature (Upstream) 2
Temperature (Downstream) 2
Dissolved Oxygen (Effluent) 1
Dissolved Oxygen (Upstream) 2
Dissolved Oxygen (Downstream) 2
14. ` General Statute 14-215.6A(a)(2) provides that a civil penalty of not more than
ten thousand dollars per violation may be assessed against a person who violates
or fails to act in accordance with the terms, conditions, or requirements of a
permit required. by G.S. 14-215.1.
I. The tate's enforcement costs in this matter may be assessed against Willowbrook
Utility, Inc. pursuant to C.S. 143a-215.3(a)(9) and. C.S. 14313-282. 1 (b)(8).
J. The Director of the Division of Water Quality, pursuant to delegation provided by
the Secretary of the Department of Environinent and Natural Resources, has the
authority to assess civil penalties in this matter.
Based upon the above Findings of Fact and Conclusions of Law, I make the following:

Willowbrook Utility, Inc.
Findings, and Decisions
Page Four
III. DECISION:
Accordingly, Willowbrook
Utility, Inc. is hereby assessed a civil penalty of:
For ofo () violations of G.S. 1 - 15. (a)(6) and
ICES Permit No. NCO073539, by discharging waste into the
waters of the State in violation of monthly average permit effluent
limits for Total Suspended Residue.
S
For of three () violations of G.S. 143-215. 1 (a)(6) and
ICES Permit No. NC0073539, by discharging waste into the
waters of the State in violation of daily maximum permit effluent
limits for Total Suspended Residue.
For of four (4) violations of G.S. 14-215.1(a)(6) and
L»ES Permit No. NC0073539, by discharging waste into the
waters of the State in violation of daily maximum permit effluent
limits for Fecal Coliform
S
For of sixteen (16) failures to report for effluent Flow in
violation of G.S. 1 3-215'.1(a)(6) and NPDES Permit No.
NC0073539.
For of two, (2) failures to report for effluent Total Residual
Chlorine in violation of G.S. 14-215.1(a)(6) and NPDES Pe it
No. NCO073539.
For of sixteen (16) failures to report for effluent
Temperature in violation of G.S. 143-215. 1 (a)(6) and NPDES
Permit No. NCO073539.
S
For of four (4) failures to report for upstream and
downstream Temperature in violation of G.S. 143- 15.1(a)(6) and
)ES Permit No. NC0073539.
For of one (1) failure to report for effluent Dissolved
Oxygen in violation of G.S. 14 -21 .1(a)(6) and NPDES Permit
No. NC0073539.
S
For of four (4) failures to report for upstream and
downstream Dissolved Oxygen in violation of G.S. 14 -
215.1(a)(6) and NPDES Permit No. NC0073539.

Willowbrook Utility, Inc.
Findings and Decisions
Page Five
TOTAL CIVIL PENALTY, which is percent of the
maximum penalty authorized by G.S. 143- 215.6A.
.63— Enforcement costs.
TOTAL AMOUNT DUE
Pursuant to G.S. 143-215.6A(c), in determining the amount of the penalty I have taken
into account the Findings of Fact and Conclusions of Law and the factors set forth in G.S. 14313-
282. 1 (b), 'which are:
(1) The degree and extent of harm to the natural resources of the State, to the public
health, or to private property resulting from the violations;
(2) The duration and gravity of the violations;
(3) The effect on ground or surface water quantity or quality or on air quality;
(4) The cost of rectifying the damage;
(5) The amount of money saved by noncompliance;
(6) Whether the violations were committed willfully or intentionally;
(7) The prior record of the violator in complying or failing to comply with programs
and
(8) The cost to the State of the enforcement procedures.
(Date) A. Preston Howard, Jr., P.E., Director
Division of Water Quality

ATTACHMENT A
lator*�t Willowbrook Utility, Inc.
)ES Permit No. NCO073539
want Permit Effluent Limits:
Parameter Limitations units
MonthtyAverage Daily-�irmun
Total Suspended Residue 30.0 45.0 mg/I
Fecal Coliform N.A. 4K0 #/100 ml
NA denotes that the pennit limit is not applicable since violations did not occur.
NTHLY AVERAGE PERMIT LIMIT VIOLATIONS:
Date Total -Suspended -Residue
09/97 33.3
11/97 33.5
Total # of Violations: 2
LY MAXIMUM PERMIT LIMIT VIOLATIONS:
Rate Eecal-Coliform T-otal.-Suspended-Residtte
0§/04/97 107
1 f/06/97 60
11/12/97 -- 45.5
12/22/97 >6000 --
06/25/98 450
07/01/98 >3000
01/30/98 1950 --
Total # of Violations: 4 3
-notes Compliance

iceievanc vermin sviomyormg Kequirements:
Parameter Monitoring -Frequency
Location
Flow
Continuous
1 or
Total Residual Chlorine (TRC)
2/week
E
Temperature
Daily
E
Temperature
Weekly
U, l
Dissolved Oxygen (DO)
Weekly
E, Li,
Date blow-.(E) TRC.(E) Temperature (E) Temperature -(Li)
Temperature. (D) DO (E-) 1 _ _(U) DO-(1 )
08197 l 1
1
1 l 1
10/97 -® _
01198 1, _ 1
02198 3 3
04/98 1 -- 1
5198 2 -- 2
6t98 2 1 2
07198 4 1 4
Total = 16 2 16
2
2 1 2
-- denotes compliance

DIVISION OF WATER QUALITY
ENFORCEMENT CASE ASSESSMENT FACTORS
Type: (LM) Combination Limit and Monitoring Violations
Violator:' Willowbrook Utility, Inc.
Address; 107 Commercial Park Drive SW
Concord, NC 28027
Facility: Willowbrook Subdivision WWTP
NPDES Permit No. NCO073539
Registered Agent: Leonard E. Stogner
Address: 107 Commercial Park Drive SW
Concord, NC 28027
Regional Office: Mooresville
I. The degree and extent of harm to the natural resources of the State, to the public
health, or to private property resulting from the violations:
No harm has been measured or quantified. NPDES Permit limit violations can harm the
designated uses of the receiving stream or lake (i.e., recreation, agriculture, water supply,
eflic.) and can risk water quality standard and criterion excursions which are established to
protect the designated uses of the waters of the State. Elevated Total Suspended Residue
levels in the receiving stream can increase the oxygen demand and negatively impact
aquatic life in the stream. Effluent Fecal Coliform levels in excess of the surface water
standards set to protect human health can directly effect humans and wildlife which may
contact the receiving stream.
2. The duration and gravity of the violations:
The nine (9) effluent permit limit violations occurred during the period from August 1997
through July 1998. Three (3) of the violations were Technical Review Criteria violations.
4e forty-three (43) monitoring frequency violations occurred during August and October
197 and January through July 1998.
he effect on ground or surface water quantity or quality or on air quality:
to effects have been measured. It is unlikely that the violations would have an effect on
Cher groundwater quality or quantity or on air quality.

Willowbrook Utility, Inc.
Case assessment Factors
Page Two
4. The cost of rectifying the damage:
No environmental damage has been established,
S. The amount of money saved by noncompliance:
Unknown. Monies may have been saved by not providing adequate operation or
�AA4--1
;e Analytical & Research Labs. E.W.S., Inc. and Precise Analytical & Research
are related companies.
her the violations were committed willfully or intentionally:
is no evidence to suggest that the violations were either willfully or intentionally
iitted,
irior record of the violator in complying or failing to comply with programs
The Mooresville Regional Office has no record of any previous actions against
Willowbrook Utility, Inc.
The cost to the State of the enforcement procedures:
Eivironmental
Review and Edit:
Chemist
7.5 hours @ $27.98/hr
$209.85
Clerical
Filing/Copying:
I hour @ $10.59/hr
$ 10.59
Water Quality
Review and Edit:
Regional Supervisor
1 hour @ $37.19/hr
$ 37.19
Central Office
Review and Processing:
$100.00
ffAL-COST-OJF-THE-E,NFORCEMENT-PRO-CEDURES--.
$-3 5-7,63

Willowbrook Utility, Inc.
Case Assessment Factors
Page Three
9. Type of violator and general nature of business (i.e. individual vs. large
corporation):
Willowbrook Utility, Inc. is a water and wastewater utility company,
recalcitrance:
The violator appears to be cooperative in addressing violations at the facility.
1. Mitigating Circumstances.
None
Z. Assessment Factors:
a IWC. 4.8%
b Receiving Stream: RamaRamah Creek in the Yadkin -Pee Dee River Basin
0 SClCIJOC status/negotiations: None Known
d Copy of MP Screen': .Attached
e) Copy of ` Limits Page in Permit: Attached
f) Damage: None Known

Violator: Willowbrook Utility, Inc.
NPDES Permit No. NCO0 3 3
CERTIFICATION PAGE
I certify that the information in this report is true to the best of my knowledge. All
violations of self -monitoring data have been verified by hard copy review of the applicable
monthly Discharge Monitoring Reports (I? ) and the appropriate permit.
Signature of Principal Ivestigator(s):
ateve J
L} 'TE

Horizon Eagineering & Consulting, Inc.
The Environmental Group
107 Commercial Park Drive
Concord, N.C. 28027
704-788-9497
Fax: [phone]
June 22, 1998
Mr. Richard Bridgeman
N.C. Department of Environment and Natural Resources
919 North Main Street
Mooresville, N.C. 28115
Subject* Compliance Inspection Report
Willowbrook Subdivision I
NPICES Permit No. NC00735' )9
Mecklenburg County
Dear PW. 8ridgeman:
I have received a copy of the subject report dated June 10, 1998. Mr. Leonard StoRner
(Environmental Wastewater Services) has asked that I review this matter and prepare this letter
The follo m_a information correlates numerically with the items listed in the report-,
Operations & Maintenance:
The items noted will be corrected as suggested.
Self -Monitoring Progr
am;
0,17
We regret the incidence of exceedances and will continue to endeavor to improve
operations to minimize their recurrence.
4)- 11) The upstream and downstream results for dissolved oxygen and temperature
were collected for the week of September 29, 1997, but it appears that the results
were not transferred from the field notes to the DMR's. We apologize for this
oversight.
With regards to the failure to report the specified data for the month of July, we
must explain that EWS was a victim of an employe
e who suddenly, and without
warning, apparently chose to quit and abandon the assigned responsibilities at this
plant. EWS was not advised of his intentions to quit and have not been able to
locate him since. In fact, he has never collected final wages due,
When EWS became aware that he had disappeared, immediate action was taken
to replace him and maintain operations. EWS acted quickly and as best they could

not locate the information that you have noticed is
)orts. JEWS simply does not have this information
ORC to try to get it.
there is some that EWS does no
•
ave.
by the totally unexpected failure of these operators.
EWS regrets that the missing information for .duly is not available but believes it
control.
We certainly appreciate the seriousness of the issues involved. We also
decision to ggo forward with a recommendation for enforcement.
Please call me to confirm that a meetince, can be arran ed or if there are any
questions or additional information we can provide (04-7-9497.)
S' ce f
c: Mr. Rusty Ro elle

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EFFLUENT
i7 S ' RNirr -140- ` i , DISCHARGE NO. 9 (1 MONTH j �{ � � _ A R W,
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Facility Status: (Please check one of the following)
All monitoring data and sampling frequencies meet permit requirements
Compliant
I
All monitoring data and sampling frequencies do -NOT meet permit requirements
Noncompliant
f the facility is noncompliant, please comment on corrective actions being taken in respect to equipment, operation, maintena
nd a time table for improvements to be made.;
� 4 ,
% a\ttre of Pe tree*K
° Da
---.—
*
w(
!e Address
Phone Number
P 't Exp. Dam
r
y L
P-ARAMETER CODES
Temperature 00556
Oil & Grease . 00951. Total Fluoride
01067 Nickel
50060 Total
Turbidity 00600
Total Nitrogen 01002 Total Arsenic
01077 Silver
Residual
Color (Pt -Co) 00610
Arnrnonia Nitrogen
' 01092 Zinc
Chlorine
Color ( ) 00625
Total Kjeldhal 01027 Cadmium
01105 Aluminum
Nitrogen;
Conductivity 00630
Nitrates/Nitrites 01032 Hexavalent Chromium
01147 Total Selenium
'71880 Fo dehyde
Dissolved Oxygen
01034 Chromium
31616 Fecal Conform .
71900 Mercury
BODS 00665
Total Phosphorous
32730 Total Phenolics,
; 81551 ' Xylene
COTS00720
Cyanide: 01037 Total Cobalt
.34235 Benzene
pH 00745
Total Sulfide 01042 Copper
34481 Toluene
'oral Suspended 00927
Total Magnesium
38260 MBAS
Residue 00929
Total Sodium 01045 Iron
39516 PCBs
Settleable Matter 00940
Total Chloride 01051 Lead
50050 Flow
er Code assistance may obtainer} by calling the Water Quality Compliance Group at [phone], extension 581 or 534.
ithly average for fecal coliform
is to be reported as a GEOMETRIC mean. Use only units designated in
the reporting
permit for reporting data.
nest visit facility and document visitation. of facility as required. per 15A NCAC 8A .020 (b) (5) (B).
ned by other than the permittee, delegation of signatory authority must be•on file with the state per 15A NCAC 2B .0506 (b)

r`hnra
Flaw ti.04E3 t
Continuous
Recording
t or E
BOD, 5 clay, 200C 1 .0 mg/l 28.5 mg/l
Weekly
Composite
Total Suspended Residue 30.0 mg/l 45.0 mg/l
Weekly
Composite'
tlH3 as 11.0 mg/l
2/Month
Composite
R
Weekly
Grab
F, U,
Dissolved Oxygen—
Fecal Coliform (geometric mean) 200.0 /100 nil 400.0 /100 ml
Weekly
Grab
E,U,D
Total Residual Chlorine
2/Week
Grab
Daily
Crab
E
Temperature
Weekly
Grab
t1, D
conductivity
Weekly
Grab
tl,D
(,'till�t''eltlitC
Sample locations- E - Effluent, l - Influent, U - Upstream above the cltsCh r e paint, D - Downstream 0.6 mile below the discharge print at
NCSR 2438.
** `ilia daily average dissolved oxygen efl`lrretlt concentration shell not be less than 5.0 ni fl.
The PH shall not he less than 6.0 standard units nor greater than 9.0 standard units and shall be
monitored weekly
at the effluent by
grab
sample:
There shall be no dischargeoft-loating solids or visible foam in ether than trace amounts.

outfaII(s) serial number 001. Stich discharges shall be hmiteel and monitored by the perrnit tee as specified below:
EffIuent haracferistics' 91scha e Lt itatlans
Moraitorirt Fie utr� eats
Measurement
Sa p-e
*Samwl
Monthly Avg Weekly Avc�. Dail�Max
Fr eauei-cy
T_ p
L vacation
Flow 0.048 MGD
Continuous
Recording
I or E
BOD, 5 day. 20°C 30.0 mgll 45.0 mg/I
Weekly
Composite
E
Total Suspended'Residue' 30.0 mgtt 45.0 m f!
Weekly
Composite
NI-13 as N
2/Month
Composite
Dissolved Oxygen—
Weekly
Grab
E, U, D
Fecal Coliform (geometric mean) 200.01100 ml 4MO I100 ml
Weekly
Grab
E,U,D
Total Residual Chlorine
2/Week
Grab
E
Cully
Grab
Temperature
Conductivity i,
Weekly
Grab
U, D
Temperature
Weekly
Grab
J,D
Sample locations: E - Effluent, 1 - lnnuent, U - Ups trearn above the discharge point, D - l)ciwnstrearn 0.6 i-nile below
the discharge
point at
NC SR 2438,
#`* The daily average dissolved oxygctl effluent conectilration shall not be lass than 5:ty nig/L
The pl-f shall not he less than 6.0 standard units nor greater than 9.0 standard units and shall be nrionitored weekly at the effluent by grab
sample,
There; shall be no chschar e of noatin solids or visible foam in tither than trace amounts.