NC0086053_Regional Office Physical File Scan Up To 1/14/2021

PAT MCCRORY
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DONALD R. VAN DER VAART
Secretary
Water Resources S. JAY ZIMMERMAN
ENVIRONMENTAL QUALITY
November 7, 2016 Director
Joey Cupp, Environmental Manager
via Alan Fass, Project Manager, Dynamis, Inc.
Pilot Travel Centers, L'LC
5508 Lonas Drive
Knoxville, Tennessee 37909
Subject: Issuance of NPDES Permit NCO086053
Pilot Travel Center #393 WWTP
3712 Crabtree Road, Waynesville, NC
Haywood County
Gentlemen:
The Division of Water Resources (the Division) hereby issues the attached NPDES permit for, the subject
facility. We issue this permit pursuant to the requirements of North Carolina General Statute 143-215.1 and the
Memorandum of Agreement between North Carolina and the U.S. Environmental Protection Agency dated
October 15, 2007, or as subsequently amended.
Changes from the Permit Draft. Based on recent treatment -system inspections, conducted and reported by the
Asheville -Regional Office (ARO), the Division is concerned about Pilot Travel's failure to maintain permitted
components, in compliance with permit Part II, Section C 2. The Division is concerned specifically about a
second clarifier, currently offline, and in need of significant repair. We have therefore added a permit Special
Conditions requiring an evaluation of the treatment -system; it 'be_ conducted and reported by a North Carolina -
Certified Engineer. The report shall identify potential repairs, upgrades, and /or replacements necessary
to bring the facility into compliance with the NPDES permit [see Special Condition A. 3.)]. This report is
due to the Division within 12 months of the permit effective date, on or before December 1, 2017, and the
Permittee shall implement report recommendations by December 1, 2018.
Changes for Renewal. The Division understands that you have made no significant changes to your treatment
processes since last renewal. We have therefore made only minimal changes to your permit by updating your
permit format and site map. However, please note that electronic reporting of Discharge Monitoring Reports
(DMRs) is now required. I
Implementing Electronic Discharge Monitoring Reports (eDMRs). Please be advised that the Division has
implemented an electronic'Discharge Monitoring Report (eDMR) program, in accord with pending requirements
by the Environmental Protection Agency (EPA). We include the details to implement the eDMR program in this
permit [see Section A. (2.)]. 1 -
Proposed federal regulations require electronic submittal of all DMRs and specify that, if North Carolina does
not establish a program to receive such submittals, Permittees must then submit eDMRs directly to EPA. For
more information on eDMRs, registering for eDMR submittal, and obtaining an eDMR user account, please visit
DWR's webpage:
[htti)://i)ortal.nedenr.org/web/wq/admin/bog/ipu/edmrl
State of North Carolina I Environmental Quality I Water Resources
1611 Mail service Center I Raleigh, North Carolina 27699-1611
919 707 9000
F
CEIVED
of Water Resources
- 6 2016
Water Ouality Regional Operations
Asheville Regional Office

Joey Cupp / Alan Fass
Pilot Travel Centers, Inc. / Dynamis, Inc.
November 4, 2016
For information on EPA's proposed NPDES Electronic.Reporting Rule, please visit EPA's website:
[http://www2.gpa.gov/compliance/proposed- ipdes-electronic-reporting rulel
If any parts, measurement frequencies, or sampling requirements contained in this permit are unacceptable, you
have the right to an adjudicatory hearing, upon written request submitted within thirty (30) days after receiving
this letter. Your request must take the form of a written petition conforming to Chapter 150B of the North
Carolina General Statutes, and you must file it with the office of Administrative Hearings, 6714 Mail Service
Center, Raleigh, North Carolina 27699-6714: Unless such a demand is made, this permit shall be final and
binding.
This permit is not transferable except after notifying the Division of Water Resources. The Division may require
permit modification, or revocation and re -issuance. Please note that this permit does not affect your legal
obligation to obtain other permits required by the Division of Water Resources, the Division of Land Resources,
the Coastal Area Management Act, or other federal or local governments.
If you have questions, or if we can further assist you, please contact Joe R. Corporon, L.G. at
fioe.corporon(a,ncdenr.gov].or call his direct line [phone].
pect lly,
S. Jay Zimmerman, P.G.
Enclosure: NPDES Permit NC0086053 (issuance final)
hc: NPDES Program Files
Central Files
O/.SWPS; Landon Dave-
ec: ARO/SWPS, Landon Davidson
OCU, Maureen Kinney

Permit NCO086053
STATE OF NORTH CAROLINA
DEPARTMENT OF ENVIRONMENTAL QUALITY
DIVISION OF WATER RESOURCES
-PERMIT
TO DISCHARGE WASTEWATER UNDER THE
NATIONAL POLLUTANT DISCHARGE ELIMINATION SYSTEM.
(NPDES)
In compliance with the provisions of North Carolina General Statute 143-215.1, other lawful
standards `and regulations promulgated and adopted by the North Carolina Environmental
Management Commission, and the Federal Water Pollution Control Act, as amended; the
Pilot Travel Centers LLC
is hereby authorized to discharge wastewater from a facility located at the
Pilot Travel Center # 393 WWTP
3 712 Crabtree ' Road, Waynesville
Haywood County
to receiving waters designated Stingy Branch within the French Broad River Basin, in
accordance with effluent'limitations, monitoring requirements, and other conditions set forth in
Parts I, lI, III and IV hereof.
This permit shall become effective December 1, 2016.
This permit and authorization to discharge shall expire at midnight on January 31, 2021'.
Signed this day, November 7, 2016.
y Zimmerman, P.G.
Director, Division of Water Resources
By Authority of the Environmental Management Commission
Page-1 of 6

Permit NCO086053 '
SUPPLEMENT TO PERMIT COVER SHEET
All previous NPDES Permits issued to this facility, whether for operation, or discharge are
hereby revoked, and as of this issuance, any previously issued permit bearing this number is
no longer effective. Therefore, the exclusive authority to operate and discharge from this
facility arises under the permit conditions, requirements, terms, and provisions included .
herein.
c
Pilot Travel Centers LLC
is hereby authorized to:
1. continue to operate an existing 0.025 MGD extended air wastewater facility consisting of
• equalization basin [5,000-gallon with dual (2) alternating pumps (0.5-hp)]
• manual bar screen
• aeration basins [six (6) each 5,000-gallon with dual (2) blowers (diffused -
air 549-CFM)
• dual (2) clarifiers [5200-gallon each, rectangular with skimmers and
sludge returns
• aerobic digester [5000-gallon] _
• disinfection [tablet chlorine]
• chlorine -contact chamber [875-gallon]
• dechlorination [tablet]; 500-gallon tank
• post -aeration chamber
these facilities located at Pilot Travel Center # 393, 3712 Crabtree Rd, Waynesville,
northwest of Clyde, Haywood County, and
2. discharge from said treatment works via Outfall 001, at the location specified on the attached
map, into Stingy Branch [stream segment 5-19] a waterbody currently classified C, located
within Subbasin 04-03-05 [HUC:06010106] of the French Broad River Basin.
r
Page 2 of 6

` Permit NCO086053
Part I
A. (I.) EFFLUENT LIMITATIONS AND MONITORING REQUIREMENTS
[NCAC 02B.0400 et seq., 02B.0500 et seq.]
During the period beginning on the effective date of this permit and lasting until expiration, the
Permittee is authorized to discharge treated wastewater from Outfall 001. Such, discharges shall
_be limited, monitored and reported 1 by the Permittee as specified below:
f
Permits Luruts
Monitoruig Requirements
Effluent Characteristics
4
Monthly
Daily 7
- Measdrement
Sample
Sample
['Parameter Codes] ;.
Average
Mazmwn
Frequency,
Type
:Location
Flow
50050
0.025 MGD
Continuous
Recording
Influent or
Effiuent
Total Residual Chlorine
50060
28 2
µ
2/Week
Grab
Effluent
(TRC)
pH
00400
Not < 6.0 or > 9.0 s. u.
Weekly
Grab
Effluent
BOD, 5 day (20°C)
C0310
30.0 mg/L
45.0 mg/L
Weekly
Composite
Effluent
Total Suspended Solids
. C0530
30.0 mg/L
45.0 mg/L
Weekly
Composite
Effluent
,Oil & Grease
OOS56
30.0 mg/L
`60.0 mg/L
Weekly
Grab
Effluent
Fecal Coliform
-(geometric mean)
31616
200/1001ml
400/100 ml
Weekly
Grab
Effluent
NH3 as N
(Apr 0l - Oct 31)
C0610
11.9 mg/L
35.0 mg/L
Weekly
Composite
Effluent,
NH3 as N
1 — Mar 31)
C0610
2/Month
Composite
Effluent.
Footnotes:
1. Effective December 21, 2016, the Permittee shall submit discharge Monitoring Reports electronically
using DWR's eDMR submittal system [See Section A. (2.)J.
2. The Division shall consider compliant all TRC'values reported -below 50µg/L. However, the
Permittee shall continue to submit all effluent concentrations detected by NC -certified test
methods (including field certified) even if these values fall below 50 µg/L.
Conditions: ,
• The Permittee shall discharge no floating solids or foam visible in other than
trace amounts.
• This permit requires a Special Study and Report, due to the Division by
December 1, 2017; another deadline December 1, 2018 [see Section A. (3.)].
Page 3 of 6

Permit NCO086053
A. (2.) ELECTRONIC REPORTING - DISCHARGE MONITORING REPORTS
[G.S. 143-215.1(b)]
Federal regulations require electronic submittal of all discharge monitoring reports (DMRs) and
program reports and specify that, if a state does not establish a system to receive such submittals,
then permittees must submit monitoring data and reports electronically to the Environmental
Protection Agency (EPA). The final NPDES Electronic Reporting Rule was adopted and became
effective on December 21, 2015.
NOTE: This special condition supplements or supersedes the following sections within Part II of
this permit (Standard Conditions for NPDES Permits):
• Section B. (11.)
• Section D. (2.)
• Section D. (6.)
• Section E. (5.)
Signatory Requirements
Reporting
Records Retention
Monitoring Reports
1. Reportine Requirements [Supersedes Section D. (2.) and Section E. (5.) (a)1
Effective December 21, 2016, the permittee shall report discharge monitoring data
electronically using the NC DWR's Electronic Discharge Monitoring Report (eDMR)
internet application.
Monitoring results obtained during the previous month(s) shall be summarized for each -
month and submitted electronically using eDMR. The eDMR system allows permitted
facilities to enter monitoring data and submit DMRs electronically using the internet. Until
such time that the state's eDMR application is compliant with EPA's Cross -Media Electronic
Reporting Regulation (CROMERR), permittees will be required to submit all discharge
monitoring data to the state electronically using eDMR and will be required to complete the
eDMR submission by printing, signing, and submitting one signed original and a copy of the
computer printed eDMR to the following address:
NC DENR / Division of Water Resources / Water Quality Permitting Section
ATTENTION: Central Files
1617 Mail Service Center
Raleigh, North Carolina 27699-1617
If a permittee is unable to use the eDMR system due to a demonstrated hardship or due to the
facility being physically located in an area where less than 10 percent of the households have
broadband access, then a temporary waiver from the NPDES electronic reporting
requirements may be granted and discharge monitoring data may be submitted on paper
DMR forms (MR 1, 1. 1, 2, 3) or alternative forms approved by the Director. Duplicate
signed copies shall be submitted to the mailing address s above. See "How to Request a
Waiver from Electronic Reporting" section below.
Regardless of the submission method, the first DMR is due on the last day of the month
following the issuance of the permit or in the case of a new facility, on the last day of the
month following the commencement of discharge.
Page 4 of 6

i
i'
- Permit NC0086053
Starting on December 21, 2020, the-permittee must electronically report the following
compliance monitoring data and reports, when applicable:, `
• Sewer Overflow/Bypass Event Reports;
• Pretreatment Program Annual Reports; and
• Clean Water Act (CWA) Section 316(b) Annual Reports.
The permittee may seek an electronic reporting waiver from the Division (see "How to
Request a'Waiver from Electronic Reporting" section below).
2. How to Request a Waiver from Electronic Reporting
The permittee may seek a temporary electronic reporting waiver from the Division. To
obtain an electronic reporting waiver, a permittee mustfirst submit an electronic reporting
waiver request to the Division. Requests for temporary electronic reporting waivers must be
submitted in writing to the Division for written approval at least sixty (60) days prior to the
date the facility would be required under this permit to begin submitting monitoring data and
reports. The duration of a temporary waiver shall not exceed 5 years and shall thereupon
expire. At such time, monitoring data and reports shall be submitted electronically to the
Division unless the permittee re -applies for and is granted a new temporary electronic
reporting.waiver by the Division. Approved electronic reporting waivers are not
transferrable. Only permittees.with an approved reportingwaiver request may submit
monitoring data and reports on paper to the Division for the period that the approved
reporting waiver request is effective.
Information on eDMR and the application for a temporary electronic reporting waiver are
found on the following web page:
http://Portal.ncdenr.org/web/Wg/admin/bog/ipu/e „
3. Signatory Reguirements [Supplements Section B. (11.) (b) and Supersedes Section B.
(11.) (d)l
All eDMRs. submitted to the permit issuing authority shall be signed by a person described in
Part II, Section B. (11.)(a) or by a duly authorized representative of that person as described
in Part II, Section B. (I 1.)(b). A person, and not a position,'must be -delegated signatory
authority'for eDMR reporting purposes.
For eDMR submissions, the person signing and submitting the DMR must obtain an eDMR
user account and login credentials to access the eDMR system. For more information on
North Carolina's .eDMR system, registering for eDMR and obtaining an eDMR user account,
please visit the following web page:
http://Dortal.ncdenr.org/web/Wg/admin/bog/il)u/edmt
Page 5 of 6

I
Permit NCO086053
Certification. Any person submitting an electronic DMR using the state's eDMR system
shall make the following certification [40 CFR 122.22]. NO OTHER STATEMENTS OF
CERTIFICATION WILL BE ACCEPTED:
"I certify, under penalty of law, that this document and all attachments were prepared under
my direction or supervision in accordance with a system designed to assure that qualified
personnel properly gather and evaluate the information submitted. Based on my inquiry of
the person or persons who manage the system, or those persons directly responsible for
gathering the information, the information submitted is, to the best of my knowledge and
belief, true, accurate, and complete. I am aware that there are significant penalties for
submitting false information, including the possibility of fines and imprisonment for knowing
violations. "
4. Records Retention [Supplements. Section D. (6.)l
'The permittee shall retain records of all Discharge Monitoring Reports, including-eDMR
submissions. These records or copies shall be maintained for a period of at least 3 years from
the date of the report. This period may be extended by request of the Directorrat any time [40
CFR 1221.41 ].
A. (3.) TREATMENT -SYSTEM STUDY AND COMPLIANCE
[ G. S . 143 -215.3 (a) (2) ]
The Permittee shall evaluate and report on the condition and structural integrity of the wastewater
treatment -system. Evaluation shall be conducted by a Professional Engineer Certified by the State
of North Carolina. The report shall evaluate the integrity and operational effectiveness of the
abandoned clarifier. In additional, the report shall identify potential repairs, upgrades, and
replacements necessary to bring the facility into compliance with the NPDES permit. The
Permittee shall submit this report to the Division on or before December 1, 2017, and implement
report recommendations by December 1, 2018.
Submit the report to both:
DWR/ NPDES
1617 Mail Service Center
Raleigh, North Carolina 27709
Attn: Joe R. Corporon, L.G.
DWR Asheville Regional Office
2090 US Hwy 70
Swannanoa, North Carolina 287708
Attn: Tim Heim
Page 6 of 6
I

Stingy Branch
(flows E)
I X Ok—
In
m
1
r
Pigeon River
• (flows N)
1;
Cl-
_ t
Outfall001
(Flows NE) °
Approximate
I ji �� �� .1 t `: property boundary . p
%/.J , �`M� / t • ! - ' Imo` o f
ley Crabtree Road _V • h o. l
f. 7 (NC Hwy 209), . 7 °
ol, ,��/��, ° `• Mterstate I-40fie'.
'�' Ip �`1 (�-�}'�' � _ • ,Meel�r _ 1 sue`\ ' �' �. o /, �
issiOaf"]
Pilot Travel
Centers,
LLC
Pilot Travel Center #393
Latitude: 35' 34' 20" N
State Grid:
E7SW / Clyde, NC
Longitude: 82° 57' 14" W
Permitted Flow:
0.010 MGD
Receiving Stream: Stingy Branch
Stream Class:
C
HUC: 06010106
Sub -Basin:
04-03-05
Drainage Basin: French Broad River Basin
North NPDES Permit NC0086053
Haywood County

�^ "?DES Permit Standard Conditions
Page 1 of 18
PART ' II
STANDARD CONDITIONS FOR NPDES PERMITS
Section A. Definitions
2/Month
Samples are collected twice per month with at least ten calendar days between sampling events. These samples shall be
representative of the wastewater discharged during the sample period.
3/Week
Samples are collected three times per week on three separate calendar days. These samples shall be representative of
the wastewater discharged during the sample period.
Act or "the Act"
The Federal Water Pollution Control Act, also known as the Clean Water Act (CWA), as amended, 33 USC 1251, et.
seq.
Annual Average
The arithmetic mean of all "daily discharges" of a pollutant measured during the calendar year. In the case of fecal
coliform, the geometric mean of such discharges.
Arithmetic Mean
The summation of the individual values divided by the number of individual values.
Bypass
The known diversion of waste streams from any portion of a treatment facility including the collection system, which is
not a designed or established or operating mode for the facility.
Calendar Day
The period from midnight of one day until midnight of the next day. However, for purposes of this permit, any
consecutive 24-hour period that reasonably represents the calendar day may be used for sampling.
Calendar Week
The period from Sunday through the following Saturday.
Calendar Quarter
One of the following distinct periods: January through March, April through June, July through September, and
October through December.
Composite Sample
A sample collected over a 24-hour period by continuous sampling or combining grab samples of at least 100 mL in
such a manner as to result in a total sample representative of the wastewater discharge during the sample period. The
Director may designate the most appropriate method (specific number and size of aliquots necessary, the time interval
between grab samples, etc.) on a case -by -case basis. Samples may be collected manually or automatically. Composite
samples may be obtained by the following methods:
(1) Continuous: a single, continuous sample collected over a 24-hour period proportional to the rate of flow.
(2) Constant time/variable volume: a series of grab samples collected at equal time intervals over a 24 hour period
of discharge and combined proportional to the rate of flow measured at the time of individual sample
collection, or
(3) Variable time/constant volume: a series of grab samples of equal volume collected over a 24 hour period with
the time intervals between samples determined by a preset number of gallons passing the sampling point. Flow
measurement between sample intervals shall be determined by use of a flow recorder and totalizer, and the
preset gallon interval between sample collection fixed at no greater than 1/24 of the expected total daily flow at
the treatment system, or
Version 1110912011.1

TDES Permit Standard Conditions
Page 2 of 18
(4) Constant time/constant volume: a series of grab samples of equal volume collected over a 24-hour period at a
constant time interval. Use of this method requires prior approval by the Director. This method may only be
used in situations where effluent flow rates vary less than 15 percent. The following restrictions also apply:
➢ Influent and effluent grab samples shall be of equal size and of no less than 100 milliliters
➢ Influent samples shall not be collected more than once per hour.
➢ Permittees with wastewater treatment systems whose detention time < 24 hours shall collect effluent grab
samples at intervals of no greater than 20 minutes apart during any 24-hour period.
➢ Permittees with wastewater treatment systems whose detention time exceeds 24 hours shall collect effluent
grab samples at least every six hours; there must be a minimum of four samples during a 24-hour sampling
period.
Continuous flow measurement
Flow monitoring that occurs without interruption throughout the operating hours of the facility. Flow shall be
monitored continually except for the infrequent times when there may be no flow or for infrequent maintenance
activities on the flow device.
Daily Discharge
The discharge of a pollutant measured during a calendar day or any 24-hour period that reasonably represents the
calendar day for purposes of sampling. For pollutants measured in units of mass, the "daily discharge" is calculated as
the total mass of the pollutant discharged over the day. For pollutants expressed in other units of measurement, the
"daily discharge" is calculated as the average measurement of the pollutant over the day. (40 CFR 122.2; see also
"Composite Sample," above.)
Daily Maximum
The highest "daily discharge" during the calendar month.
Daily Sampling
Parameters requiring daily sampling shall be sampled 5 out of every 7 days per week unless otherwise specified in the
permit. Sampling shall be conducted on weekdays except where holidays or other disruptions of normal operations
prevent weekday sampling. If sampling is required for all seven days of the week for any permit parameter(s), that
requirement will be so noted on the Effluent Limitations and Monitoring Page(s).
DWR or "the Division"
The Division of Water Resources, Department of Environment and Natural Resources.
Effluent
Wastewater discharged following all treatment processes from a water pollution control facility or other point source
whether treated or untreated.
EMC
The North Carolina Environmental Management Commission
EPA
The United States Environmental Protection Agency
Facility Closure
Cessation of all activities that require coverage under this NPDES permit. Completion of facility closure will allow this
permit to be rescinded.
Geometric Mean
The Nth root of the product of the individual values where N = the number of individual values. For purposes of
calculating the geometric mean, values of "0" (or "< [detection level]") shall be considered = 1.
Grab Sample
Individual samples of at least 100 mL collected over a period of time not exceeding 15 minutes. Grab samples can be
collected manually. Grab samples must be representative of the discharge (or the receiving stream, for instream
samples).
Version 1110912011.1

?DES Permit Standard Conditions
Page 3 of 18
Hazardous Substance
Any substance designated under 40 CFR Part 116 pursuant to Section 311 of the CWA.
Instantaneous flow measurement
The flow measured during the minimum time required for the flow measuring device or method to produce a result in
that instance. To the extent practical, instantaneous flow measurements coincide with the collection of any grab
samples required for the same sampling period so that together the samples and flow are representative of the discharge
during that sampling period.
Monthly Average (concentration limit)
The arithmetic mean of all "daily discharges" of a pollutant measured during the calendar month. In the case of fecal
coliform or other bacterial parameters or indicators, the geometric mean of such discharges.
Permit Issuing Authority
The Director of the Division of Water Resources.
Quarterly Average (concentration limit)
The arithmetic mean of all samples taken over a calendar quarter.
Severe property damage
Substantial physical damage to property, damage to the treatment facilities which causes them to become inoperable, or
substantial and permanent loss of natural resources which can reasonably be expected to occur in the absence of a
bypass. Severe property damage excludes economic loss caused by delays in production.
Toxic Pollutant:
Any pollutant listed as toxic under Section 307(a)(1) of the CWA.
Upset
An incident beyond the reasonable control of the Permittee causing unintentional and temporary noncompliance with
permit effluent limitations and/or monitoring requirements. An upset does not include noncompliance caused by
operational error, improperly designed treatment facilities, inadequate treatment facilities, lack of preventive
maintenance, or careless or improper operation.
Weekly Average (concentration limit)
The arithmetic mean of all "daily discharges" of a pollutant measured during the calendar week. In the case of fecal
coliform or other bacterial parameters or indicators, the geometric mean of such discharges.
Section B. General Conditions
1. Duty to Comply v
The Permittee must comply with all conditions of this permit. Any permit noncompliance constitutes a violation of
the CWA and is grounds for enforcement action; for permit termination, revocation and reissuance, or
modification; or denial of a permit renewal application [40 CFR 122.41].
a. The Permittee shall comply with effluent standards or prohibitions established under section 307(a) of the
CWA for toxic pollutants and with standards for sewage sludge use or disposal established under section
405(d) of the CWA within the time provided in the regulations that establish these standards or prohibitions or
standards for sewage sludge use or disposal, even if the permit has not yet been modified to incorporate the
requirement.
b. The CWA provides that any person who violates section[s] 301, 302, 306, 307, 308, 318 or 405 of the Act, or
any permit condition or limitation implementing any such sections in. a permit issued under section 402, or any
requirement imposed in a pretreatment program approved under sections 402(a)(3) or 402(b)(8) of the Act, is
subject to a civil penalty not to exceed $37,500 per day for each violation. [33 USC 1319(d) and 40 CFR
122.41(a)(2)]
c. The CWA provides that any person who negligently violates sections 301, 302, 306, 307, 308, 318, or 405 of
the Act, or any condition or limitation implementing any of such sections in a permit issued under section 402
of the Act, or any requirement imposed in a pretreatment program approved under section 402(a)(3) or
402(b)(8) of the Act, is subject to criminal penalties of $2,500 to $25,000 per day of violation, or
Version 111.0912011.1

PDES Permit Standard Conditions
Page 4 of 18
imprisonment of not more than 1 year, or both. In the case of a second or subsequent conviction for a negligent
violation, a person shall be subject to criminal penalties of not more than $50,000 per day of violation, or by
imprisonment of not more than 2 years, or both. [33 USC 1319(c)(1) and 40 CFR 122.41(a)(2)]
d. Any person who knowingly violates such sections, or such conditions or limitations is subject to criminal
penalties of $5,000 to $50,000 per day of violation, or imprisonment for not more than 3 years, or both. In the
case of a second or subsequent conviction for a knowing violation, a person shall be subject to criminal
penalties of not more than $100,000 per day of violation, or imprisonment of not more than 6 years, or both.
[33 USC 1319(c)(2) and 40 CFR 122.41(a)(2)]
e. Any person who knowingly violates section 301, 302, 303, 306, 307, 308, 318 or 405 of the Act, or any permit
condition or limitation implementing any of such sections in a permit issued under section 402 of the Act, and
who knows at that time that he thereby places another person in imminent danger of death or serious bodily
injury, shall, upon conviction, be subject to a fine of not more than $250,000 or imprisonment of not more than
15 years, or both. In the case of a second or subsequent conviction for a knowing endangerment violation, a
person shall be subject to a fine of not more than $500,000 or by imprisonment of not more than 30 years, or
both. An organization, as defined in section 309(c)(3)(B)(iii) of the CWA, shall, upon conviction of violating
the imminent danger provision, be subject to a fine of not more than $1,000,000 and can be fined up to
$2,000,000 for second or subsequent convictions. [40 CFR 122.41(a)(2)]
f. Under state law, a civil penalty of not more than $25,000 per violation may be assessed against any person
who violates or fails to act in accordance with the terms, conditions, or requirements of a permit. [North
Carolina General Statutes § 143-215.6A]
g. Any person may be assessed an administrative penalty by the Administrator for violating section 301, 302,
306, 307, 308, 318 or 405 of this Act, or any permit condition or limitation implementing any of such sections
in a permit issued under section 402 of this Act. Administrative penalties for Class I violations are not to
exceed $16,000 per violation, with the maximum amount of any Class I penalty assessed not to exceed
$37,500. Penalties for Class H violations are not to exceed $16,000 per day for each day during which the
violation continues, with the maximum amount of any Class II penalty not to exceed $177,500. [33 USC
1319(g)(2) and 40 CFR 122.41(a)(3)]
2. Duty to Mitigate
The Permittee shall take all reasonable steps to minimize or prevent any discharge or sludge use or disposal in
violation of this permit with a reasonable likelihood of adversely affecting human health or the environment [40
CFR 122.41(d)].
3. Civil and Criminal Liabilitv
Except as provided in permit conditions on "Bypassing" (Part II.CA), "Upsets" (Part II.C.5) and "Power Failures"
(Part H.C.7), nothing in this permit shall be construed to relieve the Permittee from any responsibilities, liabilities,
or penalties for noncompliance pursuant to NCGS 143-215.3, 143-215.6 or Section 309 of the Federal Act, 33 USC
1319. Furthermore, the Permittee is responsible for consequential damages, such as fish kills, even though the
responsibility for effective compliance may be temporarily suspended.
4. Oil and Hazardous Substance Liability
Nothing in this permit shall be construed to preclude the institution of any legal action or relieve the Permittee
from any responsibilities, liabilities, or penalties to which the Permittee is or may be subject to under NCGS 143-
215.75 et seq. or Section 311 of the Federal Act, 33 USG 1321. Furthermore, the Permittee is responsible for
consequential damages, such as fish kills, even though the responsibility for effective compliance may be
temporarily suspended.
5. Property Rights
The issuance of this permit does not convey any property rights in either real or personal property, or any exclusive
privileges, nor does it authorize any injury to private property or any invasion of personal rights, nor any
infringement of Federal, State or local laws or regulations [40 CFR 122.41(g)].
6. Onshore or Offshore Construction
This permit does not authorize or approve the construction of any onshore or offshore physical structures or
facilities or the undertaking of any work in any navigable waters.
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T- Severability
The provisions of this permit are severable. If any provision of this permit, or the application of any provision of
this permit to any circumstances, is held invalid, the application of such provision to other circumstances, and the
remainder of this permit, shall not be affected thereby [NCGS 150B-23].
8. Duty to Provide Information
The Permittee shall furnish to the Permit Issuing Authority, within a reasonable time, any information which the
Permit Issuing Authority may request to determine whether cause exists for modifying, revoking and reissuing, or
terminating this permit or to determine compliance with this permit. The Permittee shall also furnish to the Permit
Issuing Authority upon request, copies of records required by this permit [40 CFR 122.41(h)].
9. Duty to Reapply
If the Permittee wishes to continue an activity regulated by this permit after the expiration date of this permit, the
Permittee must apply for and obtain a new permit [40 CFR 122.41(b)].
10. Expiration of Permit
The Permittee is not authorized to discharge after the expiration date. In order to receive automatic authorization to
discharge beyond the expiration date, the Permittee shall submit such information, forms, and fees as are required
by the agency authorized to issue permits no later than 180 days prior to the expiration date unless permission for a
later date has been granted by the Director. (The Director shall not grant permission for applications to be
submitted later than the expiration date of the existing permit.) [40 CFR 122.21(d)] Any Permittee that has not
requested renewal at least 180 days prior to expiration, or any Permittee that does not have a permit after the
expiration and has not requested renewal at least 180 days prior to expiration, will subject the Permittee to
enforcement procedures as provided in NCGS 143-215.6 and 33 USC 1251 et. seq.
11. Signatory Requirements
All applications, reports, or information submitted to the Permit Issuing Authority shall be signed and certified [40
CFR 122.41(k)].
a. All permit applications shall be signed as follows:
(1) For a corporation: by a responsible corporate officer. For the purpose of this Section, a responsible
corporate officer means: (a) a president, secretary, treasurer of vice president of the corporation in charge
of a principal business function, or any other person who performs similar policy or decision making
functions for the corporation, or (b) the manager of one or more manufacturing, production, or operating
facilities, provided, the manager is authorized to make management decisions which govern the operation
of the regulated facility including having the explicit or implicit duty of making major capital investment
recommendations, and initiating and directingother comprehensive measures to assure long term
environmental compliance with environmental laws and regulations; the manager can ensure that the
necessary systems are established or actions taken to gather complete and accurate information for permit
application requirements; and where authority to sign documents has been assigned or delegated to the
manager in accordance with corporate procedures .
(2) For a partnership or sole proprietorship: by a general partner or the proprietor, respectively; or
(3) For a municipality, State, Federal, or other public agency: by either a principal executive officer or
ranking elected official [40 CFR 122.22].
b. All reports required by the permit and other information requested by the Permit Issuing Authority shall be
signed by a person described in paragraph a. above or by a duly authorized representative of that person. A
person is a duly authorized representative only if:
(1) The authorization is made in writing by a person described above;
(2) The authorization specified either an individual or a position having responsibility for the overall operation
of the regulated facility or activity, such as the position of plant manager, operator of a well or well field,
superintendent, a position of equivalent responsibility, or an individual or position having overall
responsibility for environmental matters for the company. (A duly authorized representative may thus be
either a named individual or any individual occupying a named position.); and
(3) The written authorization is submitted to the Permit Issuing Authority [40 CFR 122.221
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c. Changes to authorization: If an authorization under paragraph (b) of this section is no longer accurate because
a different individual or position has responsibility for the overall operation of the facility, a new authorization
satisfying the requirements of paragraph (b) of this section must be submitted to the Director prior to or
together with any reports, information, or applications to be signed by an authorized representative [40 CFR
122.22]
d. Certification. Any person signing a document under paragraphs a. or b. of this section shall make the following
certification [40 CFR 122.22]. NO OTHER STATEMENTS OF CERTIFICATION WILL BE ACCEPTED:
7 certify, under penalty of law, that this document and all attachments were prepared under my direction or
supervision in accordance with a system designed to assure that qualified personnel properly gather and
evaluate the information submitted. Based on my inquiry of the person orpersons who manage the system, or
those persons directly responsible for gathering the information, the information submitted is, to the best of my
knowledge and belief, true, accurate, and complete. I am aware that there are significant penalties for
submitting false information, including the possibility offines and imprisonment for knowing violations. "
12. Permit Actions
This permit may be modified, revoked and reissued, or terminated for cause. The filing of a request by the
Permittee for a permit modification, revocation and reissuance, or termination, or a notification of planned changes
or anticipated noncompliance does not stay any permit condition [40 CFR 122.41(f)].
13. Permit Modification, Revocation and Reissuance, or Termination
The issuance of this permit does not prohibit the permit issuing authority from reopening and modifying the permit,
revoking and reissuing the permit, or terminating the permit as allowed by the laws, rules, and regulations
contained in Title 40, Code of Federal Regulations, Parts 122 and 123; Title 15A of the North Carolina
Administrative Code, Subchapter 02H .0100; and North Carolina General Statute 143.215.1 et. al.
14. Annual Administering and Compliance Monitoring Fee Requirements
The Permittee must pay the annual administering and compliance monitoring fee within thirty days after being
billed by the Division. Failure to pay the fee in a timely manner in accordance with 15A NCAC 02H .0105(b)(2)
may cause this Division to initiate action to revoke the permit.
Section C. Operation and Maintenance of Pollution Controls
1. Certified Operator
Owners of classified water pollution control systems must designate operators, certified by the Water Pollution
Control System Operators Certification Commission (WPCSOCC), of the appropriate type and grade for the
system, and, for each classification must [T15A NCAC 08G .0201]:
a. designate one Operator In Responsible Charge (ORC) who possesses a valid certificate of the type and grade at
least equivalent to the type and grade of the system;
b. designate one or more Back-up Operator(s) in Responsible Charge (Back-up ORCs) who possesses a valid
certificate of the type of the system and no more than one grade less than the grade of the system, with the
exception of no backup operator in responsible charge is required for systems whose minimum visitation
requirements are twice per year; and
c. submit a signed completed "Water Pollution Control System Operator Designation Form" to the Commission
(or to the local health department for owners of subsurface systems) countersigned by the designated certified
operators, designating the Operator in Responsible Charge (ORC) and the Back-up Operator in Responsible
Charge (Back-up ORC):
(1) 60 calendar days prior to wastewater or residuals being introduced into a new system; or
(2) within 120 calendar days following:
➢ receiving notification of a change in the classification of the system requiring the designation of a new
Operator in Responsible Charge (ORC) and Back-up Operator in Responsible Charge (Back-up ORC)
of the proper type and grade; or
➢ a vacancy in the position of Operator in Responsible Charge (ORC) or Back-up Operator in
Responsible Charge (Back-up ORC).
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(3) within seven calendar days of vacancies in both ORC and Back-up ORC positions replacing or designating
at least one of the responsibilities.
The ORC of each Class I facility (or the Back-up ORC, when acting as surrogate for the ORC) must:
➢ Visit the facility as often as is necessary to insure proper operation of the treatment system; the treatment
facility must be visited at least weekly
➢ Comply with all other conditions of 15A NCAC 08G .0204.
The ORC of each Class H, III and IV facility (or the Back-up ORC, when acting as surrogate for the ORC) must:
➢ Visit the facility as often as is necessary to insure proper operation of the treatment system; the treatment
facility must be visited at least five days per week, excluding holidays
➢ Properly manage and document daily operation and maintenance of the facility
➢ Comply with all other conditions of 15A NCAC 08G .0204.
Proper Operation and Maintenance
The Permittee shall at all times properly operate and maintain all facilities and systems of treatment and control
(and related appurtenances) which are installed or used by the Permittee to achieve compliance with the conditions
of this permit. Proper operation and maintenance also includes adequate laboratory controls and appropriate quality
assurance procedures. This provision requires the Pen ittee to install and operate backup or auxiliary facilities only
when necessary to achieve compliance with the conditions of the permit [40 CFR 122.41(e)].
NOTE: Properly and officially designated operators are fully responsible for all proper operation and maintenance
of the facility, and all documentation required thereof, whether acting as a contract operator [subcontractor] or a
member of the Permittee's staff.
3. Need to Halt or Reduce not a Defense
It shall not be a defePse for a Permittee in an enforcement action that it would have been necessary to halt or
reduce the permitted activity in order to maintain compliance with the condition of this permit [40 CFR 122.41(c)].
4. Bypassing of Treatment Facilities
a. Bypass not exceeding limitations [40 CFR 122.41(m)(2)]
The Permittee may allow any bypass to occur which does not cause effluent limitations to be exceeded, but
only if it also is for essential maintenance to assure efficient operation. These bypasses are not subject to the
provisions of Paragraphs b. and c. of this section.
b. Notice [40 CFR 122.41(m)(3)]
(1) Anticipated bypass. If the Permittee knows in advance of the need for a bypass, it shall submit prior notice,
if possible at least ten days before the date of the bypass; including an evaluation of the anticipated quality
and effect of the bypass.
(2) Unanticipated bypass. The Permittee shall submit notice of an unanticipated bypass as required in Part
II.E.6. (24-hour notice).
c. Prohibition of Bypass
(1) Bypass from the treatment facility is prohibited and the Permit Issuing Authority may take enforcement
action against a Permittee for bypass, unless:
(A) Bypass was unavoidable to prevent loss of life, personal injury or severe property damage;
(B) There were no feasible alternatives to the bypass, such as the use of auxiliary treatment facilities,
retention of untreated wastes or maintenance during normal periods of equipment downtime. This
condition is not satisfied if adequate backup equipment should have been installed in the exercise of
reasonable engineering judgment to prevent a bypass which occurred during normal periods of
equipment downtime or preventive maintenance; and
(C) The Permittee submitted notices as required under Paragraph b. of this section.
(2) Bypass from the collection system is prohibited and the Permit Issuing Authority may take enforcement
action against a Permittee for a bypass as provided in any current or future system -wide collection system
permit associated with the treatment facility.
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(3) The Permit Issuing Authority may approve an anticipated bypass, after considering its adverse effects, if
the Permit Issuing Authority determines that it will meet the three conditions listed above in Paragraph c.
(1) of this section.
5. Upsets
a. Effect of an upset [40 CFR 122.41(n)(2)]: An upset constitutes an affirmative defense to an action brought for
noncompliance with such technology based permit effluent limitations if the requirements of paragraph b. of
this condition are met. No determination made during administrative review of claims that noncompliance was
caused by upset, and before an action for noncompliance, is final administrative action subject to judicial
review.
b. Conditions necessary for a demonstration of upset: Any Permittee who wishes to establish the affirmative
defense of upset shall demonstrate, through properly signed, contemporaneous operating logs, or other relevant
evidence that:
(1) An upset occurred and that the Permittee can identify the cause(s) of the upset;
(2) The Permittee facility was at the time being properly operated; and
(3) The Permittee submitted notice of the upset as required in Part II.E.6.(b) of this permit.
(4) The Permittee complied with any remedial measures required under Part II.B.2. of this permit.
c. Burden of proof [40 CFR 122.41(n)(4)]: The Permittee seeking to establish the occurrence of an upset has
the burden of proof in any enforcement proceeding.
Removed Substances
Solids, sludges, filter backwash, or other pollutants removed in the course of treatment or control of wastewaters
shall be utilized/disposed of in accordance with NCGS 143-215.1 and in a manner such as to prevent any pollutant
from such materials from entering waters of the State or navigable waters of the United States except as permitted
by the Commission. The Permittee shall comply with all applicable state and Federal regulations governing the
disposal of sewage sludge, including 40 CFR 503, Standards for the Use and Disposal of Sewage Sludge; 40 CFR
Part 258, Criteria For Municipal Solid Waste Landfills; and 15A NCAC Subchapter 2T, Waste Not Discharged To
Surface Waters. The Permittee shall notify the Permit Issuing Authority of any significant change in its sludge use
or disposal practices.
7. Power Failures
The Permittee is responsible for maintaining adequate safeguards (as required by 15A NCAC 02H .0124) to
prevent the discharge of untreated or inadequately treated wastes during electrical power failures either by means
of alternate power sources, standby generators or retention of inadequately treated effluent.
Section D. Monitoring and Records
Representative Sampling
Samples collected and measurements taken, as required herein, shall be representative of the permitted discharge.
Samples collected at a frequency less than daily shall be taken on a day and time that is representative of the
discharge for the period the sample represents. All samples shall be taken at the monitoring points specified in this
permit and, unless otherwise specified, before the effluent joins or is diluted by any other wastestream, body of
water, or substance. Monitoring points shall not be changed without notification to and the approval of the Permit
Issuing Authority [40 CFR 122.410)].
2. Reporting
Monitoring results obtained during the previous month(s) shall be summarized for each month and reported on a
monthly Discharge Monitoring Report (DMR) Form (MR 1, 1. 1, 2, 3) or alternative forms approved by the
Director, postmarked no later than the last calendar day of the month following the completed reporting period.
The first DMR is due on the last day of the month following the issuance of the permit or in the case of a new
facility, on the last day of the month following the commencement of discharge. Duplicate signed copies of these,
and all other reports required herein, shall be submitted to the following address:
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NC DENR / Division of Water Resources / Water Quality Permitting Section
ATTENTION: Central Files
1617 Mail Service Center
Raleigh, North Carolina 27699-1617
3. Flow Measurements
Appropriate flow measurement devices and methods consistent with accepted scientific practices shall be selected
and used to ensure the accuracy and reliability of measurements of the volume of monitored discharges. The
devices shall be installed, calibrated and maintained to ensure that the accuracy of the measurements is consistent
with the accepted capability of that type of device. Devices selected shall be capable of measuring flows with a
maximum deviation of less than 10% from the true discharge rates throughout the range of expected discharge
volumes. Flow measurement devices shall be accurately calibrated at a minimum of once per year and maintained
to ensure that the accuracy of the measurements is consistent with the accepted capability of that type of device.
The Director shall approve the flow measurement device and monitoring location prior to installation.
Once -through condenser cooling water flow monitored by pump logs, or pump hour meters as specified in Part I of
this permit and based on the manufacturer's pump curves shall not be subject to this requirement.
4. Test Procedures
Laboratories used for sample analysis must be certified by the Division. Permittees should contact the Division's
Laboratory Certification Section (919 733-3908 or http://portal.ncdenr.org/web/wq/lab/cert) for information
regarding laboratory certifications.
Facilities whose personnel are conducting testing of field -certified parameters only must hold the appropriate field
parameter laboratory certifications.
Test procedures for the analysis of pollutants shall conform to the EMC regulations (published pursuant to NCGS
143-215.63 et. seq.), the Water and Air Quality Reporting Acts, and to regulations published pursuant to Section
304(g), 33 USC 1314, of the CWA (as amended), and 40 CFR 136; or in the case of sludge use or disposal,,
approved under 40 CFR 136, unless otherwise specified in 40 CFR 503, unless other test procedures have been
specified in this permit [40 CFR 122.41].
To meet the intent of the monitoring required by this permit, all test procedures must produce minimum detection
and reporting levels that are below the permit discharge requirements and all data generated must be reported down
to the minimum detection or lower reporting level of the procedure. If no approved methods are determined
capable of achieving minimum detection and reporting levels below permit discharge requirements, then the most
sensitive (method with the lowest possible detection and reporting level) approved method must be used.
Penalties for Tampering
The CWA provides that any person who falsifies, tampers with, or knowingly renders inaccurate, any monitoring
device or method required to be maintained under this permit shall, upon conviction, be punished by a fine of not
more than $10,000 per violation, or by imprisonment for not more than two years per violation, or by both. If a
conviction of a person is for a violation committed after a first conviction of such person under this paragraph,
punishment is a fine of not more than $20,000 per day of violation, or by imprisonment of not more than 4 years,
or both [40 CFR 122.41].
6. Records Retention
Except for records of monitoring information required by this permit related to the Permittee's sewage sludge use
and disposal activities, which shall be retained for a period of at least five years (or longer as required by 40 CFR
503), the Permittee shall retain records of all monitoring information, including:
➢ all calibration and maintenance records
➢ all original strip chart recordings for continuous monitoring instrumentation
➢ copies of all reports required by this permit
➢ copies of all data used to complete the application for this permit
These records or copies shall be maintained for a period of at least 3 years from the date of the sample,
measurement, report or application. This period may be extended by request of the Director at any time [40 CFR
122.411.
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7. Recording Results
For each measurement or sample taken pursuant to the requirements of this permit, the Permittee shall record the
following information [40 CFR 122.41]:
a. The date, exact place, and time of sampling or measurements;
b. The individual(s) who performed the sampling or measurements;
c. The date(s) analyses were performed;
d. The individual(s) who performed the analyses;
e. The analytical techniques or methods used; and
f. The results of such analyses.
8. Inspection and Entry
The Permittee shall allow the Director, or an authorized representative (including an authorized contractor acting as
a representative of the Director), upon the presentation of credentials and other documents as may be required by
law, to;
a. Enter, at reasonable times, upon the Permittee's premises where a regulated facility or activity is located or
conducted, or where records must be kept under the conditions of this permit;
b. Have access to and copy, at reasonable times, any records that must be kept under the conditions of this permit;
c. Inspect at reasonable times any facilities, equipment (including monitoring and control equipment), practices,
or operations regulated or required under this permit; and
d. Sample or monitor at reasonable times, for the purposes of assuring permit compliance or as otherwise
authorized by the CWA, any substances or parameters at any location [40 CFR 122.41(i)].
Section E Reporting Requirements
1. Change in Discharge
All discharges authorized herein shall be consistent with the terms and conditions of this permit. The discharge of
any pollutant identified in this permit more frequently than or at a level in excess of that authorized shall constitute
a violation of the permit.
2. Planned Changes
The Permittee shall give notice to the Director as soon as possible of any planned physical alterations or additions
to the permitted facility [40 CFR 122.41(1)]. Notice is required only when:
a. The alteration or addition to a permitted facility may meet one of the criteria for new sources at 40 CFR
122.29(b); or
b. The alteration or addition could significantly change the nature or increase the quantity of pollutants
discharged. This notification applies to pollutants subject neither to effluent limitations in the permit, nor to
notification requirements under 40 CFR 122.42(a)(1); or
c. The alteration or addition results in a significant change in the Permittee's sludge use or disposal practices, and
such alteration, addition or change may justify the application of permit conditions that are different from or
absent in the existing permit, including notification of additional use or disposal sites not reported during the
permit application process or not reported pursuant to an approved land application plan.
3. Anticipated Noncom hn 'ance
The Permittee shall give advance notice to the Director of any planned changes to the permitted facility or other
activities that might result in noncompliance with the permit [40 CFR 122.41(1)(2)].
4. Transfers
This permit is not transferable to any person without prior written notice to and approval from the Director in
accordance with 40 CFR 122.61. The Director may condition approval in accordance with NCGS 143-215.1, in
particular NCGS 143-215. 1 (b)(4)b.2., and may require modification or revocation and reissuance of the permit, or
a minor modification, to identify the new permittee and incorporate such other requirements as may be necessary
under the CWA [40 CFR 122.41(1)(3), 122.611 or state statute.
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5. Monitoring Reports
Monitoring results shall be reported at the intervals specified elsewhere in this permit [40 CFR 122.41(1)(4)].
a. Monitoring results must be reported on a Discharge Monitoring Report (DMR) (See Part II.D.2) or forms
provided by the Director for reporting results of monitoring of sludge use or disposal practices.
b. If the Permittee monitors any pollutant more frequently than required by this permit using test procedures
approved under 40 CFR Part 136 and at a sampling location specified in this permit or other appropriate
instrument governing the discharge, the results of such monitoring shall be included in the calculation and
reporting of the data submitted on the DMR.
6. Twenty-four Hour Reporting
a. The Permittee shall report to the Director or the appropriate Regional Office any noncompliance that
potentially threatens public health or the environment. Any information shall be provided orally within 24
hours from the time the Permittee became aware of the circumstances. A written submission shall also be
provided within 5 days of the time the Permittee becomes aware of the circumstances. The written submission
shall contain a description of the noncompliance, and its cause; the period of noncompliance, including exact
dates and times, and if the noncompliance has not been corrected, the anticipated time it is expected to
continue; and steps taken or planned to reduce, eliminate, and prevent reoccurrence of the noncompliance [40
CFR 122.41(l)(6)].
b. The Director may waive the written report on a case -by -case basis for reports under this section if the oral
report has been received within 24 hours.
c. Occurrences outside normal business hours may also be reported to the Division's Emergency Response
personnel at [phone], [phone] or [phone].
7. Other Noncompliance
The Permittee shall report all instances of noncompliance not reported under Part H.E.5 and 6. of this permit at the
time monitoring reports are submitted. The reports shall contain the information listed in Part H.E.6. of this permit
[40 CFR 122.41(1)(7)].
8. Other Information
Where the Permittee becomes aware that it failed to submit any relevant facts in a permit application, or submitted
incorrect information in a permit application or in any report to the Director, it shall promptly submit such facts or
information [40 CFR 122.41(1)(8)].
9. Noncompliance Notification
The Permittee shall report by telephone to either the central office or the appropriate regional office of the Division
as soon as possible, but in no case more than 24 hours.or on the next working day following the occurrence or first
knowledge of the occurrence of any of the following:
a. Any occurrence at the water pollution control facility which results in the discharge of significant amounts of
wastes which are abnormal in quantity or characteristic, such as the dumping of the contents of a sludge
digester; the known passage of a slug of hazardous substance through the facility; or any other unusual
circumstances.
b. Any process unit failure, due to known or unknown reasons, that render the facility incapable of adequate
wastewater treatment such as mechanical or electrical failures of pumps, aerators, compressors, etc.
c. Any failure of a pumping station, sewer line, or treatment facility resulting in a by-pass without treatment of all
or any portion of the influent to such station or facility.
Persons reporting such occurrences by telephone shall also file a written report within 5 days following first
knowledge of the occurrence. Also see reporting requirements for municipalities in Part IV.C.2.c. of this permit.
10. Availability of Reports
Except for data determined to be confidential under NCGS 143-215.3 (a)(2) or Section 308 of the Federal Act, 33
USC 1318, all reports prepared in accordance with the terms shall be available for public inspection at the offices
of the Division. As required by the Act, effluent data shall not be considered confidential. Knowingly making any
false statement on any such report may result in the imposition of criminal penalties as provided for in NCGS 143-
215. 1 (b)(2) or in Section 309 of the Federal Act.
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11. Penalties for Falsification of Reports
The CWA provides that any person who knowingly makes any false statement, representation, or certification in
any record or other document submitted or required to be maintained under this permit, including monitoring
reports or reports of compliance or noncompliance shall, upon conviction, be punished by a fine of not more than
$25,000 per violation, or by imprisonment for not more than two years per violation, or by both [40 CFR 122.41].
12. Annual Performance Reports
Permittees who own or operate facilities that primarily collect or treat municipal or domestic wastewater and have
an average annual flow greater than 200,000 gallons per day shall provide an annual report to the Permit Issuing
Authority and to the users/customers served by the Permittee (NCGS 143-215.1C). The report shall summarize the
performance of the collection or treatment system, as well as the extent to which the facility was compliant with
applicable Federal or State laws, regulations and rules pertaining to water quality. The report shall be provided no
later than sixty days after the end of the calendar or fiscal year, depending upon which annual period is used for
evaluation.
The report shall be sent to:
NC DENR / Division of Water Resources / Water Quality Permitting Section
ATTENTION: Central Files
1617 Mail Service Center
Raleigh, North Carolina 27699-1617
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PART III
OTHER REQUIREMENTS
Section A. Construction
a. The Permittee shall not commence construction of wastewater treatment facilities, nor add to the planVs treatment
capacity, nor change the treatment process(es) utilized at the treatment plant unless (1) the Division has issued an
Authorization to Construct (AtC) permit or (2) the Permittee is exempted from such AtC permit requirements
under Item b. of this Section.
b. In accordance with NCGS 143-215.1(a5) [SL 2011-394], no permit shall be required to enter into a contract for the
construction, installation, or alteration of any treatment work or disposal system or to construct, install, or alter any
treatment works or disposal system within the State when the system's or work's principle function is to conduct,
treat, equalize, neutralize, stabilize, recycle, or dispose of industrial waste or sewage from an industrial facility and
the discharge of the industrial waste or sewage is authorized under a permit issued for the discharge of the
industrial waste or sewage into the waters of the State. Notwithstanding the above, the permit issued for the
discharge may be modified if required by federal regulation.
c. Issuance of an AtC will not occur until Final Plans and Specifications for the proposed, construction have been
submitted by the Permittee and approved by the Division.
Section B. Groundwater Monitoring
The Permittee shall, upon written notice from the Director, conduct groundwater monitoring as may be required to
determine the compliance of this NPDES permitted facility with the current groundwater standards.
Section C. Changes in Discharges of Toxic Substances
The Permittee shall notify the Permit Issuing Authority as soon as it knows or has reason to believe (40 CFR 122.42):
a. That any activity has occurred or will occur which would result in the discharge, on a routine or frequent basis, of
any toxic pollutant which is not limited in the permit, if that discharge will exceed the highest of the following
"notification levels";
(1) One hundred micrograms per liter (100 µg/L);
(2) Two hundred micrograms per liter (200 µg/L) for acrolein and acrylonitrile; five hundred micrograms per liter
(500 µg/L) for 2,4-dinitrophenol and for 2-methyl-4,6-dinitrophenol; and one milligram per liter (1 mg/L) for
antimony;
(3) Five times the maximum concentration value reported for that pollutant in the permit application.
b. That any activity has occurred or will occur which would result in any discharge, on a non -routine or infrequent
basis, of a toxic pollutant which is not limited in the permit, if that discharge will exceed the highest of the
following "notification levels";
(1) Five hundred micrograms per liter (500 µg/L);
(2) One milligram per liter (1 mg/L) for antimony;
(3) Ten times the maximum concentration value reported for that pollutant in the permit application.
Section D. Facility Closure Requirements
The Permittee must notify the Division at least 90 days prior to the closure of any wastewater treatment system covered
by this permit. The Division may require specific measures during deactivation of the system to prevent adverse
impacts to waters of the State. This permit cannot be rescinded while any activities requiring this permit continue at the
permitted facility.
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PART IV
SPECIAL CONDITIONS FOR MUNICIPAL FACILITIES
Section A. Definitions
In addition to the definitions in Part H of this permit, the following definitions apply to municipal facilities:
Indirect Discharge or Industrial User
Any non -domestic source that discharges wastewater containing pollutants into a POTW regulated under section
307(b), (c) or (d) of the CWA. [40 CFR 403.3 (i) and 0) and 15A NCAC 02H .0903(b)(11)]
Interference
Inhibition or disruption of the POTW treatment processes; operations; or its sludge process, use, or disposal which
causes or contributes to a violation of any requirement of the Permittee's (or any satellite POTW's if different from the
Permittee) NPDES, collection system, or non -discharge permit or prevents sewage sludge use or disposal in
compliance with specified applicable State and Federal statutes, regulations, or permits. [15A NCAC 02H
.0903(b)(14)]
Pass Through
A discharge which exits the POTW into waters of the State in quantities or concentrations which, alone or with
discharges from other sources, causes a violation, including an increase in the magnitude or duration of a violation, of
the Permittee's (or any satellite POTW's, if different from the Permittee) NPDES, collection system, or non -discharge
permit. [15A NCAC 02H .0903(b)(23)]
Publicly Owned Treatment Works (POTW)
A treatment works as defined by Section 212 of the CWA, which is owned by a State or local government organization.
This definition includes any devices and systems used in the storage, treatment, recycling and reclamation of municipal
sewage or industrial wastes of a liquid nature. It also includes the collection system, as defined in 15A NCAC 2T
.0402, only if it conveys wastewater to a POTW treatment plant. The term also means the local government
organization, or municipality, as defined in section 502(4) of the CWA, which has jurisdiction over indirect discharges
to and the discharges from such a treatment works. In this context, the organization may be the owner of the POTW
treatment plant or the owner of the collection system into which an indirect discharger discharges. This second type of
POTW may be referred to as a "satellite POTW organization." [15A NCAC 02H .0903(b)(26)]
"Significant Industrial User" or "SIU"
An Industrial User that discharges wastewater into a publicly owned treatment works and that [I 5A NCAC 02H
.0903(b)(33)]:
1. Discharges an average of 25,000 gallons per day or more of process wastewater to the POTW (excluding sanitary,
noncontact cooling and boiler blowdown wastewaters); or
2. Contributes process wastewater which makes up five percent or more of the NPDES or non -discharge permitted
flow limit or organic capacity of the POTW treatment plant. In this context, organic capacity refers to BOD, TSS
and ammonia; or
3. Is subject to categorical standards under 40 CFR Part 403.6 and 40 CFR Parts 405-471; or
4. Is designated as such by the Permittee on the basis that the Industrial User has a reasonable potential for adversely
affecting the POTW's operation or for violating any pretreatment standard or requirement, or the POTW's effluent
limitations and conditions in its NPDES or non -discharge permit, or to limit the POTW's sludge disposal options;
5. Subject to approval under 15A NCAC 02H .0907(b), the Permittee may determine that an Industrial User meeting
the criteria in paragraphs 1 or 2 of this definition above has no reasonable potential for adversely affecting the
POTW's operation or for violating any pretreatment standard or requirement, the POTW's effluent limitations and
conditions in its NPDES or non -discharge permit, or to limit the POTW's sludge disposal options, and thus is not a
Significant Industrial User (SIU); or
6. Subject to approval under 15A NCAC 02H .0907(b), the Permittee may determine that an Industrial User meeting
the criteria in paragraph 3 of this definition above meets the requirements of 40 CFR Part 403.3(v)(2) and thus is a
non -significant categorical Industrial User.
Section B. Publicly Owned Treatment Works (POTWs)
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'DES Permit Standard Conditions
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All POTWs must provide adequate notice to the Director of the following [40 CFR 122.42(b)]:
1. Any new introduction of pollutants into the POTW from an indirect discharger, regardless of the means of
transport, which would be subject to section 301 or 306 of CWA if it were directly discharging those pollutants;
and
2. Any substantial change in the volume or character of pollutants being introduced by an indirect discharger as
influent to that POTW at the time of issuance of the permit.
3. For purposes of this paragraph, adequate notice shall include information on (1) the quality and quantity of effluent
introduced into the POTW, and (2) any anticipated impact that may result from the change of the quantity or
quality of effluent to be discharged from the POTW.
Section C. Municipal Control of Pollutants from Industrial Users.
1. Effluent limitations are listed in Part I of this permit. Other pollutants attributable to inputs from Industrial Users
discharging to the POTW may be present in the Permittee's discharge. At such time as sufficient information
becomes available to establish limitations for such pollutants, this permit may be, revised to specify effluent
limitations for any or all of such other pollutants in accordance with best practicable technology or water quality
standards.
2. Prohibited Discharges
a. The Permittee shall develop and enforce their Pretreatment Program to implement the prohibition against the
introduction of pollutants or discharges into the waste treatment system or waste collection system which
cause or contribute to Pass Through or Interference as defined in 15A NCAC 02H .0900 and 40 CFR 403. [40
CFR 403.5(a)(1)]
b. The Permittee shall develop and enforce their Pretreatment Program to implement the prohibitions against the
introduction of the following wastes in the waste treatment or waste collection system [40 CFR 403.5(b)]:
(1) Pollutants which create a fire or explosion hazard in the POTW, including, but not limited to,
wastestreams with a closed cup flashpoint of less than 140 degrees Fahrenheit or 60 degrees Centigrade
using the test methods specified in 40 CFR 261.21;
(2) Pollutants which cause corrosive structural damage to the POTW, but in no case discharges with pH lower
than 5.0, unless the works is specifically designed to accommodate such discharges;
(3) Solid or viscous pollutants in amounts which cause obstruction to the flow in the POTW resulting in
Interference;
(4) Any pollutant, including oxygen demanding pollutants (BOD, etc.) released in a Discharge at a flow rate
and/or pollutant concentration which will cause,Interference with the POTW;
(5) Heat in amounts which will inhibit biological activity in the POTW resulting in Interference, but in no
case heat in such quantities that the temperature at the POTW Treatment Plant exceeds 40°C (104°F)
unless the Division, upon request of the POTW, approves alternate temperature limits;
(6) Petroleum oil, non -biodegradable cutting oil, or products of mineral oil origin in amounts that will cause
Interference or Pass Through;
(7) Pollutants which result in the presence of toxic gases, vapors, or fumes within the POTW in a quantity that
may cause acute worker health and safety problems; or
(8) Any trucked or hauled pollutants, except at discharge points designated by the POTW.
c. The Permittee shall investigate the source of all discharges into the POTW, including slug loads and other
unusual discharges, which have the potential to adversely impact the Permittee's Pretreatment Program and/or
the operation of the POTW.
The Permittee shall report such discharges into the POTW to the Director or the appropriate Regional Office.
Any information shall be provided orally within 24 hours from the time the Permittee became aware of the
circumstances. A written submission shall also be provided within 5 days of the time the Permittee becomes
aware of the circumstances. The written submission shall contain a description of the discharge; the
investigation into possible sources; the period of the discharge, including exact dates and times; if the
discharge has not ceased, the anticipated time it is expected to continue; and steps taken or planned to reduce,
eliminate, and prevent reoccurrence of the noncompliance,
Version 11110912011.1

;PDES Permit Standard Conditions
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3. With regard to the effluent requirements listed in Part I of this permit, it may be necessary for the Permittee to
supplement the requirements of the Federal Pretreatment Standards (40 CFR, Part 403) to ensure compliance by
the Permittee with all applicable effluent limitations. Such actions by the Permittee may be necessary regarding
some or all of the industries discharging to the municipal system.
4. The Permittee shall require any Industrial User (IU) discharging to the POTW to meet Federal Pretreatment
Standards developed under Section 307(b) of the Act as amended (which includes categorical standards and
specific local limits, best management practices and narrative requirements). Prior to accepting wastewater from
any Significant Industrial User (SIU), the Permittee shall either develop and submit to the Division a new
Pretreatment Program or, as necessary, a modification of an existing Pretreatment Program, for approval as
required under section D below as well as 15A NCAC 02H .0907(a) and (b). [40 CFR 122.440)(2)]
5. This permit shall be modified, or alternatively, revoked and reissued, to incorporate or modify an approved POTW
Pretreatment Program or to include a compliance schedule for the development of a POTW Pretreatment Program
as required under Section 402 (b)(8) of the CWA and implementing regulations or by the requirements of the
approved State pretreatment program, as appropriate.
Section D. Pretreatment Programs
Under authority of sections 307 (b) and (c) and 402(b)(8) of the CWA and implementing regulations 40 CFR 403,
North Carolina General Statute 143-215.3(14) and implementing regulations 15A NCAC 02H .0900, and in accordance
with the approved pretreatment program, all provisions and regulations contained and referenced in the pretreatment
program submittal are an enforceable part of this permit. [40 CFR 122.440)(2)]
The Permittee shall operate its approved pretreatment program in accordance with Section 402(b)(8) of the CWA, 40
CFR 403, 15A NCAC 02H .0900, and the legal authorities, policies, procedures, and financial provisions contained in
its pretreatment program submission and Division approved modifications thereof. Such operation shall include but is
not limited to the implementation of the following conditions and requirements. Terms not defined in Part H or Part IV
of this permit are as defined in 15A NCAC 02H .0903 and 40 CFR 403.3.
1. Sewer Use Ordinance (SUO)
The Permittee shall maintain adequate legal authority to implement its approved pretreatment program. [15A
NCAC 02H .0903(b)(32), .0905 and .0906(b)(1); 40 CFR 403.8(f)(1) and 403.9(b)(1) and (2)]
2. Industrial Waste Survey (IWS)
The Permittee shall implement an IWS consisting of the survey of users of the POTW collection system or
treatment plant, as required by 40 CFR 403.8(f)(2)(i-iii) and 15A NCAC 02H .0905 [also 40 CFR 122.440)(1)],
including identification of all Industrial Users that may have an impact on the POTW and the character and amount
of pollutants contributed to the POTW by these Industrial Users and identification of those Industrial Users
meeting the definition of SIU. Where the Permittee accepts wastewater from one or more satellite POTWs, the
IWS for the Permittee shall address all satellite POTW services areas, unless the pretreatment program in those
satellite service areas is administered by a separate Permittee with an approved Pretreatment Program. The
Permittee shall submit a summary of its IWS activities to the Division at least once every five years, and as
required by the Division. The IWS submission shall include a summary of any investigations conducted under
paragraph C.2.c. of this Part. [15A NCAC 02H .0903(b)(13), .0905 and .0906(b)(2); 40 CFR 403.8(f)(2) and 403.9]
3. Monitoring Plan
The Permittee shall implement a Division -approved Monitoring Plan for the collection of facility specific data to
be used in a wastewater treatment plant Headworks Analysis (HWA) for the development of specific pretreatment
local limits. Effluent data from the Plan shall be reported on the DMRs (as required by Parts II.D and II.E.5.). [15A
NCAC 02H .0903(b)(16), .0906(b)(3) and .0905]
4. Headworks Analysis (HWA) and Local Limits
The Permittee shall obtain Division approval of a HWA at least once every five years, and as required by the
Division. Within 180 days of the effective date of this permit (or any subsequent permit modification) the
Permittee shall submit to the Division a written technical evaluation of the need to revise local limits (i.e., an
updated HWA or documentation of why one is not needed) [40 CFR 122.44]. The Permittee shall develop, in
accordance with 40 CFR 403.5(c) and 15A NCAC 02H .0909, specific Local Limits to implement the prohibitions
listed in 40 CFR 403.5(a) and (b) and 15A NCAC 02H .0909. Pursuant to 40 CFR 403.5, local limits are
Version 1110912011.1

DES Permit Standard Conditions
A
Page 17 of 18
5.
able Pretreatment Standards as definedby 40 CFR 403.3(t). [15A NCAC 02H .0903(b)(10), .0905, and
)(4)]
In accordance with NCGS 143 215.1, the Permittee shall issue to all Significant Industrial Users, permits for
opera#on of pretreatment equipment and discharge to the Permittee's collection system or treatment works. These
permit shall contain limitations, sampling protocols, reporting requirements; appropriate standard and special
conditions, and compliance schedules as'necessary for the installation of treatment and control technologies to
assure�that their wastewater discharge will meet all applicable pretreatment standards and requirements. The
Perm ee shall maintain a current Allocation Table (AT) which summarizes the results of the HWA and the limits
from 111UPs. Permitted 1UP loadings for each parameter cannot exceed the treatment capacity of the POTW as
dete "'ned by the HWA. [I5A NCAC 02H .0906(b)(6), .0909, .0916, and .0917; 40 CFR 403.5, 403.8(f)(1)(iii);
NCGS 143-215.67(a)],
6. Authorization to Construct (AtQ
The P'ermittee shall ensure that an Authorization to Construct permit (AtQ is issued to all applicable Industrial
UsersIfor the construction or modification of any pretreatment facility.. Prior to the issuance of an AtC, the
proposed pretreatment facility and treatment process must be evaluated for its capacity to comply with all
Indus al User Pretreatment Permit (IUP) limitations. [15A NCAC 02H .0906(b)(7) and .0905; NCGS 143-
215.1� a)(8)]
7. POTW Inspection & Monitoring of their lUs
The Plermittee shall conduct inspection, surveillance, and monitoring activities as described in its Division
approved pretreatment program in order to determine, independent of information supplied by Industrial Users,
compliance with applicable pretreatment standards. [15A NCAC 02H .0908(e); 40 CFR 403.8(f)(2)(v)] The
Permittee must:
a. hspeet all Significant Industrial Users (SICIs) at least once per calendar year;
b. Sample all Significant Industrial Users (SIUs) at least once per calendar year for all SIU permit -limited
parameters including flow except as allowed under 1.5A NCAC .0908(c); and
C. It least once per year, document an evaluation of any non -significant categorical Industrial User for
c?mpliance with the requirements in 40 CFR 403.3(v)(2), and either continue or revoke the designation as non-
8. IU Self Monitoring and Reporting
The P1ermittee shall require all Industrial Users to comply with the applicable monitoring and reporting
requirements outlined in the Division -approved pretreatment program, the industry's ,pretreatment permit, or in 15A
NCAC 02H .0908. [15A NCAC 02H .0906(b)(5) and .0905; 40 CFR 403.8(1)(1)(v) and (2)(iii); 40 CFR
122.440)(2) and 40 CFR 403.12]
9. Enforcement Response Plan (ERP)
The Plermttee shall enforce and obtain appropriate remedies for violations of all pretreatment standards
promulgated pursuant to section 307(b) and (c) of the CWA (40 CFR 405 et. seq.), prohibitive discharge standards
as set forth in 40 CFR 403.5 and 15A NCAC 02H .0909, specific local limitations, and other pretreatment
requ* ements.. All remedies, enforcement actions and other, shall be consistent with the Enforcement Response
Plan (IERF) approved by the Division. [15A NCAC 02H .0903(b)(7), .0906(b)(8) and .0905; 40 CFR 403.8(f)(5)]
10. Pretreatment Annual Reports (PAR)
The Permittee shall report to the Division in accordance with 15A NCAC 02H .0908. In lieu of submitting annual
repo s, Modified Pretreatment Programs developed under 15A NCAC 02H .0904 (b) may be required to submit a
partiA annual report or to meet with Division personnel periodically to discuss enforcement of pretreatment
requiements and other pretreatment implementation issues.
For all other active pretreatment programs, the Permittee shall submit two copies of a Pretreatment Annual Report
(PA � describing its pretreatment activities over the previous calendar year to the Division at the following
I/ersion 1110912011.1„

1PDES Permit Standard Conditions
Page 18 of 18
NC DENR / Division of Water Resources /Water Quality Permitting Section
Pretreatment, ;Emergency Response, and Collection Systems (PERCS) Unit
1617 Mail Service Center
Raleigh, North Carolina 2769971617
These reports shall be submitted by March 1 of each year and shall contain the following:
a. Narrative
A narrative summary detailing actions taken; or proposed, by the P'ermittee to correct significant non-
compliance and to ensure compliance with pretreatment requirements;
b. Pretreatment Program Summary (PPS)
A pretreatment program summary (PPS) on forms or in a format provided by the Division;
e. Significant Non -Compliance Report (SNCR)
A list of Industrial Users (lUs) in significant noncompliance (SNC) with pretreatment requirements, and the
nature of the violations on forms or in a format provided by the Division;
d. Industrial Data Summary Forms (IDSF)
Monitoring data from samples collected by both the. POTW and the Significant Industrial. Users (SIUs). These
analytical results must be reported on Industrial Data Summary Forms (IDSF) or on other forms or in a format
provided by the Division;
e. Other Information
Copies of the POTW's allocation table, new or modified enforcement compliance schedules, public notice of
!Us in SNC, a summary of data or other information related to significant noncompliance determinations for
lUs that are not considered SIUs, and any other information, upon request, which in the opinion of the Director
is needed to determine compliance with the pretreatment implementation requirements of this permit;
11. Public Notice
The Permittee shall publish annually a list of Industrial Users (IUs) that were in significant noncompliance (SNC)
as defined in the Permittee's Division -approved. Sewer Use Ordinance with applicable pretreatment requirements
and standards during the previous twelve month period. This list shall be published within four months of the
applicable twelve-month period. [15A NCAC 02H _0903(b)(34), .0908(b)(5) and .0905 and 40 CFR
403.8(f)(2)(viii)]
12. Record Keeping
The Permittee shall retain for a minimum of three years records of monitoring activities and results, along with
support information including general records, water quality records, and records of industrial impact on the
POTW and shall retain all other Pretreatment Program records as required by 15A NCAC 02H .0908(f). [15A
NCAC 02H .0908(f); 40 CFR 403,12(o)]
13. Pretreatment Program Resources
The Permittee shall maintain adequate funding and qualified personnel to accomplish the objectives of its approved
pretreatment program. and retain a written description of those current levels of inspection. [15A NCAC 02H
.0906(b)(9) and (10) and .0905; 40 CFR 403.8(f)(3), 403.9(b)(3)]
14. Modification to Pretreatment Programs
Modifications to the approved pretreatment program including but not limited to local limits modifications, POTW
monitoring of their Significant. Industrial Users (SIUs), and Monitoring Plan modifications, shall be considered a
permit modification and shall be governed by 40 CFR 403.18, 15 NCAC 02H .0114 and 15A NCAC 02H .0907.
Version 1110912011.1

NCDENR
North -Carolina Department of Environment and Natural Resources
.Division of Water Quality
Beverly Eaves Perdue Coleen H. Sullins Dee Freeman
Governor Director Secretary
January 3, 2011
Mr. Alan J. Fass
Dynamis, Inc._...
P.O. Box 50636
Knoxville, TN 37950
Subject: Issuance of NPDES Permit NCO086053
Pilot Travel Center #393 WWTP
Haywood County
Dear Mr. Fass:
Division personnel have reviewed and approved your application for renewal of the subject permit.
Accordingly, we are forwarding the attached NPDES discharge permit.. This permit is issued pursuant to
the requirements of North Carolina General Statute 143-215.1 and the Memorandum of Agreement between
North Carolina and the U.S: Environmental Protection Agency dated October 15, 2007 (or as subsequently
amended).
This final permit includes no majorchanges from the draft permit sent to you on
November 10, 2010. _
If any parts, measurement frequencies or sampling requirements contained in this permit are
unacceptable to you, you have the right to an adjudicatory hearing upon written request within thirty (30)
days following receipt of this letter. This request must be in the form of a written petition, conforming to
Chapter 150B of the North Carolina General Statutes, and filed with the Office of Administrative Hearings
(6714 Mail Service Center, Raleigh, North Carolina 27699-6714). Unless such demand is made, this
decision shall be final and binding.
Please note that this permit is not transferable except after notice to the Division. The Division may
require modification or revocation and reissuance of the permit. This permit does not affect the legal
requirements to obtain other permits which may be required by the Division of Water Quality or permits
required by the Division of Land Resources, the Coastal Area Management Act or any other•Federal or Local
governmental permit that may be required. If you have any questions concerning this permit, please
contact Charles Weaver at telephone number [phone].
Sincerely,
E V
k (: 1
' oleen H. Sullin's h�J
V!:
M. Central Files ; ' x;
Asheville`Regional Office/Surface Water Protectiori'~-7
. � JAN`- 1 '8 2011 F ..
NPDES Unit""'Y" � I' w WATER QUALITY SECTION d
4�
1617 Mail Service Center, Raleigh, North Carolina 27699-1617'.x
One..•-�-:.�...,. �.
512 North Salisbury Street, Raleigh, North Carolina 27604 ti x,,a,• csiu rNOI'tal'.011lla•._
Phone: [phone] /FAX [phone] / http://portal.ncdenr.org/web/wq ;Vatmrall
' An Equal Opportunity/Affirmative Action Employer — 50% Recycled/10°!° Post Consumer Paper y.

r .
Permit NC0086053
a
STATE OF NORTH CAROLINA
DEPARTMENT OF ENVIRONMENT AND NATURAL RESOURCES
DIVISION OF WATER QUALITY
` PERMIT
TO DISCHARGE WASTEWATER UNDER THE
NATIONAL POLLUTANT DISCHARGE ELIMINATION SYSTEM
In compliance with the provision of North Carolina General Statute 143-215.1, other lawful standards and regulations
promulgated and adopted by, the North Carolina Environmental Management Commission, and the Federal Water Pollution
Control Act, as amended,
Pilot Travel Centers LLC
is hereby authorized to discharge wastewater from a facility located at the
Pilot Travel Center# 393
:. 3712 Crabtree Rd
Waynesville
Haywood County
to receiving waters designated as Stingy Branch in subbasin 04-03-05 of the French Broad River Basin in
accordance with effluent limitations, monitoring requirements, and other conditions set forth in Parts I, II,
III and IV hereof.
This permit shall become effective February 1, 2011.
This permit and authorization to discharge shall expire at midnight on January 31, 2016.
Signed this day January 3, 2011.
oO"'Coleen H. Sullins, Director
r Division of Water Quality
By Authority of the Environmental Management Commission

SUPPLEMENT TO PERMIT COVER SHEET ~ '
All previous NPDES Permits issued to this facility, .whether for operation or discharge) are hereby
revoked. As of this permit issuance, any previously issued permit bearing this number is no longer
effective. Therefore, the exclusive authority to operate and discharge from this facility arises under,the
permit conditions, requirements, terms, and provisions included herein.
Pilot Travel Centers LLC, is hereby authorized to:
1. Continue to operate an existing 0.025 MGD extended aeration [concrete] ;
wastewater treatment facility that includes the following components:
♦ 5,000-gallon flow equalization basin with dual 0.5-hp alternating pumps and
manual bar screen
♦ Six 5,000-gallon aeration basins with dual 549-CFM blowers providing diffused
air
Two rectangular 5200-gallon clarifiers with skimmers and sludge returns
♦ 5000-gallon aerobic digester
♦ Tablet chlorine disinfection
♦ 875-gallon chlorine contact chamber _
♦ Tablet dechlorination
♦ 500-gallon dechlorination / post aeration chamber
The facility is located at Pilot Travel Center # 393, (3712 Crabtree Rd,
Waynesville), northwest of Clyde in Haywood County. _ '
2. Discharge from said treatment works at the location specified on the attached map
into Stingy Branch, currently classified C waters in hydrologic unit 06010106 of
the French Broad River Basin. ,

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NC0086053 - Pilot Travel. Center #393 Facility ' i •
Location
Haywood County
Map not to scale

Permit NC0086053-- . - F
A. (1) EFFLUENT LIMITATIONS AND MONITORING REQUIREMENTS .
During the period beginning on the effective date of this permit and lasting until expiration, the
Permittee is authorized to discharge from outfall 001.. Such discharges shall be limited and monitored
by the Permittee as specified below: _
PARAMETER
LIMITS
MONITORING REQUIREMENTS
[PCS code]
v
Monthly Average
-Daily Maximum
Measurement
Sample
Sample
Frequency .
Type
Location
Flow
0.025 MGD
Continuous
Recording
Influent or
[500501
Effluent
BOD, 5 day (20°C)
30.0 mg/L
45.0 mg/L
Weekly
Composite
Effluent
C0310
Total Suspended Solids
30.0 mg/L
45.0 mg/L
Weekly
Composite
Effluent
C0530
NH3 as N (April 1— October 31)
11.9 mg/L
35.0 mg/L
Weekly
Composite
Effluent
C0610
NH3 as N (November 1— March 31)
2/Month
Composite
Effluent
C0610
Fecal Coliform (geometric mean)
200/1-00 ml
400/100 ml
Weekly
Grab
Effluent
31616
Total Residual Chlorine (TRC)l
28Ng/L
2/Week
Grab
Effluent
50060
Oil & Grease
30.0 mg/L
60.0 mg/L
Weekly
Grab
Effluent
00556
pH
> 6.0 and < 9.0 standard units
Weekly
Grab
Effluent
00400
Footnotes•
1. The facility shall report all effluent TRC values reported by a NC certified laboratory including field
certified. However, effluent values below 50 µgIL will be treated as zero for compliance purposes.
There shall be no discharge of floating solids or visible foam in other than trace amounts.
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PART II .
STANDARD CONDITIONS FOR NPDES PERMITS
SectionA. Definitions
2/Month
Samples are collected twice per month with at least ten calendar days between sampling events. These samples shall
be representative of the wastewater discharged during the sample period.
/3 Week .
Samples are collected three times per week on three separate calendar days. These samples shall be representative of
the wastewater discharged during the sample period
Act or "the Act"
The Federal Water Pollution Control Act, also known as the Clean Water Act (CWA), as amended, 33 USC 1251, et.
seq.
Annual Average
The arithmetic mean of all "daily discharges" of a pollutant measured during the calendar year. In the case of fecal
coliform, the geometric mean of such discharges.
Arithmetic Mean
The summation of the individual values divided by the number of individual values.
Bypass
The known diversion of waste streams from any portion of a treatment facility including the collection system, which
is not a designed or established or operating mode for the facility.
Calendar Dav
The period from midnight of one day until midnight of the next day. However, for purposes of this permit, any
consecutive 24-hour period that reasonably represents the calendar day may be used for sampling.
Calendar Week
The period from Sunday through the following Saturday.
Calendar Quarter
One of the following distinct periods: January through March, April through June, July through September, and
October through December.
Composite Sample
A sample collected over a 24-hour period by continuous sampling or combining grab samples of at least 100 ml in
such a manner as to result in a total sample representative of the wastewater discharge during the sample period. The
Director may designate the most appropriate method (specific number and size of aliquots necessary, the time
interval between grab samples, etc.) on a case -by -case basis. Samples may be collected manually or automatically.
Composite samples may be obtained by the following methods:
(1) Continuous: a single, continuous sample collected over a 24-hour period proportional to the rate of flow.
(2) Constant time/variable volume: a series of grab samples collected at equal time intervals over a 24 hour
period of discharge and combined proportional to the rate of flow measured at the time of individual sample
collection, or
(3) Variable time/constant volume: a series of grab samples of equal volume collected over a 24 hour period
with the time intervals between samples determined by a preset number of gallons passing the sampling
point. Flow measurement between sample intervals shall be, determined by use of a flow recorder and
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totalizer, and the preset gallon interval between sample collection fixed at no greater than 1/24 of the
expected total daily flow at the treatment system, or
(4) Constant time/ volume: a series of grab samples of equal volume collected over a 24-hour period at
a constant time interval. Use of this method requires prior approval by the Director. This method
may only be used in situations where effluent flow rates vary less than 15 percent. The following
restrictions also apply:
➢ Influent and effluent grab samples shall be of equal size and of no less than 100 milliliters
➢ Influent samples shall not be collected more than once per hour.
➢ Permittees with wastewater treatment systems whose detention time < 24 hours shall collect effluent
grab samples at intervals of no greater than 20 minutes apart during any 24-hour period.
➢ Permittees with wastewater treatment systems whose detention time exceeds 24 hours shall collect
effluent grab samples at least every six hours; there must be a minimum of four samples during a 24-hour
sampling period.
Continuous flow measurement
Flow monitoring that occurs without interruption throughout the operating hours of the facility. Flow shall be
monitored continually except for the infrequent times when there may be no flow or for infrequent maintenance
activities on the flow device.
Daily Discharge
The discharge of a pollutant measured during a calendar day or any 24-hour period that reasonably represents the
calendar day for purposes of sampling. For pollutants measured in units of mass, the "daily discharge" is calculated as
the total mass of the pollutant discharged over the day. The !' daily discharge" concentration comprises the mean
concentration for a 24-hour sampling period as either a composite sample concentration or the arithmetic mean of all
grab samples collected during that period. (40 CFR 122.2)
D&Maximum
The highest "daily discharge" during the calendar month.
Daily Sampling
Parameters requiring daily sampling shall be sampled 5 out of every 7 days per week unless otherwise specified in the
permit. Sampling shall be conductedd on weekdays except where holidays or other disruptions of normal operations
prevent weekday sampling. If sampling is required for all seven days of the week for any permit parameter(s), that
requirement will be so noted on the Effluent Limitations and Monitoring Page(s).
DM or "the Division"
The Division of Water Quality, Department of Environment and Natural Resources.
EMC
The North Carolina Environmental Management Commission.
EPA
The United States E nvironmental Protection Agency
Facility Closure
Cessation of all activities that require coverage under this NPDES permit. Completion of facility closure will allow
this permit to be rescinded.
Geometric Mean
The Nth root of the product of the individual values where N = the number of individual values. For purposes of
calculating the geometric mean, values of "6" (or "< [detection level]") shall be considered = 1.
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Grab Sample
Individual samples of at least 100 ml collected over a period of time not exceeding 15 minutes. Grab samples can be
collected manually. Grab samples must be representative of the discharge (or the receiving stream, for instream
samples).
Hazardous Substance
Any substance designated under 40 CFR Part 116 pursuant to Section 311 of the CWA.
Instantaneous flow measurement
A measure of flow taken at the time of sampling, when both the sample and flow will be representative of the total
discharge.
Monthly Aver&— (concentration limit)
The arithmetic mean of all "daily discharges" of a pollutant measured during the calendar month. In the case of fecal
coliform, the geometric mean of such discharges.
Permit Issuing Authority
The Director of the Division of Water Quality.
Quarterly Average (concentration limit)
The average of all samples taken over a calendar quarter.
Severe property damage
Substantial physical damage to property, damage to the treatment facilities which causes them to become inoperable,
or substantial and permanent loss of natural resources which can reasonably be expected to occur in the absence of a
bypass. Severe property damage excludes economic loss caused by delays in production.
Toxic Pollutant:
Any pollutant listed as toxic under Section 307(a)(1) of the CWA.
Upset
An incident beyond the reasonable control of the Permittee causing unintentional and temporary noncompliance with
permit effluent limitations and/or monitoring requirements. An upset does not include noncompliance caused by
operational error, improperly designed treatment facilities, inadequate treatment facilities, lack of preventive
maintenance, or careless or improper operation.
Weekly Average (concentration limit)
The arithmetic mean of all "daily discharges" of a pollutant measured during the calendar week. In the case of fecal
coliform, the geometric mean of such discharges.
SeWonB. GenemlCoixRtions
1. Duty to Comply
The Permittee must comply with all conditions of this permit. Any permit noncompliance constitutes a violation
of the CWA and is grounds for enforcement action; for permit termination, revocation and reissuance, or
modification; or denial of a permit renewal application [40 CFR 122.411.
a. The Permittee shall comply with effluent standards or prohibitions established under section 307(a) of the
CWA for toxic pollutants and with standards for sewage sludge use or disposal established- under section
405(d) of the CWA within the time provided in the regulations that establish these standards or prohibitions
or standards for sewage sludge use or disposal, even if the permit has not yet been modified to incorporate
the requirement.
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b. The CWA provides that any person who violates sections] 301, 302, 306, 307, 308, 318 or 405 of the Act, or
any permit condition or limitation implementing any such sections in a permit issuedd under section 402, or
any requirement imposed in a pretreatment program approved under sections 402 (a) (3) or 402 (b) (8) of the
Act, is subject to a civil penalty not to exceed $37,500 per day for each violation. [33 USC 1319 (d) and 40
CFR 122.41 (a) (2)]
c. The CWA provides that any person who n#i 11yviolates sections 301, 302, 306, 307, 308, 318, or 405 of the
Act, or any condition or limitation implementing any of such sections in a permit issued under section 402 of
the Act, or any requirement imposed in a pretreatment program approved under section 402(a)(3) or
402(b)(8) of the Act, is subject to criminal penalties of $2,500 to $25,000 per day of violation, or
imprisonment of not more than 1 year, or both. In the case of a second or subsequent conviction for a
negligent violation, a person shall be subject to criminal penalties of not more than $50,000 per day of
violation, or by imprisonment of not more than 2 years, or both. 133 USC 1319 (c) (1) and 40 CFR 122.41 (a)
(2)]
d. Any person who kmdrily violates such sections, or such conditions or limitations is subject to criminal
penalties of $5,000 to $50,000 per day of violation, or imprisonment for not more than 3 years, or both. In
the case of a second or subsequent conviction for a knowing violation, a person shall be subject to criminal
penalties of not more than $100,000 per day of violation, or imprisonment of not more than 6 years, or both.
133 USC 1319 (c) (2) and 40 CFR 122.41 (a) (2)]
e. Any person who knowingly violates section 301, 302, 303, 306, 307, 308, 318 or 405 of the Act, or any permit
condition or limitation implementing any of such sections in a permit issued under section 402 of the Act,
and who knows at that time that he thereby places another person in imminent danger of death or serious
bodily injury, shall, upon conviction, be subject to a fine of not more than $250,000 or imprisonment of not
more than 15 years, or both. In the case of a second or subsequent conviction for a knowing endangerment
violation, a person shall be subject to a fine of not more than $500,000 or by imprisonment of not more than
30 years, or both. An organization, as defined in section 309(c)(3)(Bxiii) of the CWA, shall, upon conviction
of violating the imminent danger provision, be subject to a fine of not more than $1,000,000 and can be fined
up to $2,000,000 for second or subsequent convictions. [40 CFR 122.41 (a) (2)]
f. Under state law, a civil penalty of not more than $25,000 per violation may be assessed against any person
who violates or fails to act in accordance with the terms, conditions, or requirements of a permit. [North
Carolina General Statutes 5 143-215.6A]
g. Any person may be assessed an administrative penalty by the Administrator for 'violating section 301, 302,
306, 307, 308, 318 or 405 of this Act, or any permit condition or limitation implementing any of such
sections in a permit issued under section 402 of this Act. Administrative penalties for Class I violations are
not to exceed $16,000 per violation, with the maximum amount of any Class I penalty assessed not to exceed
$37,500. Penalties for Class II violations are not to exceed $16,000 per day for each day during which the
violation continues, with the maximum amount of any Class II penalty not to exceed $177,500. [33 USC 1219
(g) (2) and 40 CFR 122.41 (a) (3)]
2. DutytoMitigate
The Permittee shall take all reasonable steps to minimize or prevent any discharge or sludge use or disposal in
violation of this permit with a reasonable likelihood of adversely affecting human health or the environment [40
CFR 122.41 (d)].
3. Civil and Criminal Liability
Except as provided in permit conditions on "Bypassing" (Part IL CA), "Upsets" (Part II. C. 5) and "Power
Failures" (Part II. C. 7), nothing in this permit shall be construed to relieve the Permittee from any
responsibilities, liabilities, or penalties for noncompliance pursuant to NCGS 143-215.3, 143-215.6 or Section 309
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of the Federal Act, 33 USC 1319. Furthermore, the Permittee is responsible for consequential damages, such as
fish kills, even though the responsibility for effective -compliance may be temporarily suspended.
4. Oil and Hazardous Substance Liability
Nothing in this permit shall be construed to preclude the institution of any legal action or relieve the Permittee
from any responsibilities, liabilities, or penalties to which the Permittee is or may be subject to under NCGS 143-
215.75 et seq. or Section 311 of the Federal Act, 33 USG 1321. Furthermore, the Permittee is responsible for
consequential damages, such as fish kills, even though the responsibility for effective compliance may be
temporarily suspended.
5. Property Rights
The issuance of this permit does not convey any property rights in either real or personal property, or any
exclusive privileges„ nor does it authorize any injury to private property or any invasion of personal rights, nor
any infringement of Federal, State or local laws or regulations [40 CFR 122.41 (g)].
6. Onshore or Offshore Construction
This permit does not authorize or approve the construction of any onshore or offshore physical structures or
facilities or the undertaking of any work in any navigable waters.
7. Severability
The provisions of this permit are severable. If any provision of this permit, or the application of any provision of
this permit to any circumstances, is held invalid, the application of such provision to other circumstances, and the
remainder of this permit, shall not be affected thereby [NCGS 15013-231.
8. Duty to Provide Information
The Permittee shall furnish to the Permit Issuing Authority, within a reasonable time; any information which the
Permit Issuing Authority may request to determine whether cause exists for modifying, revoking and reissuing, or
terminating this permitor to determine compliance with this permit. The Permittee shall also furnish to the
Permit Issuing Authority upon request, copies of records required by this permit [40 CFR 122.41 (h)].
9. Duty to Reapply
If the Permittee wishes to continue an activity regulated by this permit after the expiration date of this permit, the
Permittee must apply for and obtain a new permit [40 CFR 122.41(b)].
10. Expiration of Permit
The Permittee is not authorized to discharge after= the expiration date. In order to receive automatic
authorization to discharge beyond the expiration date, the Permittee shall submit such information, forms, and
fees as are required by the agency authorized to issue permits no later than 180 days prior to the expiration date.
Any Permittee that has not requested renewal at least 180. days prior to expiration, or any Permittee that does -not
have a permit after the expiration and has not requested renewal at least 180 days prior to expiration, will subject
the Permittee to enforcement procedures as provided in NCGS 143-215.6 and 33 USC 1251 et. seq.
11. Si=oryRequirements
All applications, reports, or information submitted to the Permit Issuing Authority shall be signed and certified
[40 CFR 122.41 (k)].
a. All permit applications shall be signed as follows:
(1) For a corporation: by a responsible corporate officer. For the purpose of this Section, a responsible
corporate officer means: (a) a president, secretary, treasurer or vice president of the corporation in
charge of a principal business function, or any other person who performs similar policy or decision
making functions for the corporation, or (b) the manager of one or more manufacturing, production, or
operating facilities, provided, the manager is authorized to make management decisions which govern the
operation of the regulated facility including having the explicit or implicit duty of making major capital
investment recommendations, and initiating and directing other comprehensive measures to assure long
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term environmental compliance with environmental laws and regulations; the manager can ensure that
the necessary systems are established or actions taken to gather complete and accurate information -for
permit application requirements; and where authority to sign documents has been assigned or delegated
to the manager in accordance with corporate procedures.
(2) For a partnership or sole proprietorship: by a general partner or the proprietor, respectively; or
(3) For a municipality, State, Federal, or other public agency. by either a principal executive officer or
ranking elected official [40 CFR 122.221.
b. All reports required by the permit and other information requested by the Permit Issuing Authority shall be
signed by a person described in paragraph a. above or by a duly authorized representative of that person. A
person is a duly authorized representative only if:
1. The authorization is made in writing by a person described above;
2. The authorization specified either an individual or a position having responsibility for the overall
operation of the regulated facility or activity, such as the position of plant manager, operator of a well or
well field, superintendent, a position of equivalent responsibility, or an individual or position having
overall responsibility for environmental matters for the company. (A duly authorized representative may
thus be either a named individual or any individual occupying a named position.); and
3. The written authorization is submitted to the Permit Issuing Authority [40 CFR 122.221
c. Changes to authorization: If an authorization under paragraph (b) of this section is no longer accurate
because a different individual or position has responsibility for the overall operation of the facility, a new
authorization satisfying the requirements of paragraph (b) of this section must be submitted to the Director
prior to or together with -any reports, information, or applications to be signed by an authorized
representative [40 CFR 122.221
d. Certification. Any person signing a document under paragraphs a. or b. of this section shall make the
following certification [40 CFR 122.221. NO OTHER STATEMENTS OF CERTIFICATION WILL BE
ACCEPTED:
"I certify, under penalty of law, that this document and all attachments were prepared under my direction or
supervision in accordance with a system designed to assure that qualified personnel properly gather and evaluate
the information submitted. Based on my inquiry of the person or persons who manage the system, or those persons
directly responsible for gathering the information, the information submitted is, to the bestof my knowledge and
belief, true, accurate, and complete. 1 am aware that there are significant penalties for submitting false information,
including the possibility of fines and imprisonment for knowing violations."
12. Permit Actions
This permit may be modified, revoked and reissued, or terminated for cause. The filing of a request by the
Permittee for a permit modification, revocation and reissuance, or termination, or a notification of planned
changes or anticipated noncompliance does not stay any permit condition [40 CFR 122.41 (01.
13. Permit Modification, Revocation and Reissuance, or Termination
The issuance of this permit does not prohibit the permit issuing authority from reopening and modifying the
permit, revoking and reissuing the permit, *or terminating the permit as allowed by the laws, rules, and regulations
contained in Title 40, Code of Federal Regulations, Parts 122 and 123; Title 15A of the North Carolina
Administrative Code, Subchapter 2H.0100; and North Carolina General Statute 143-215.1 et. al.
14. Annual Administering and Compliance Monitoring Fee RW&ements
The Permittee must pay the annual administering and compliance monitoring fee within thirty days after being
billed by the Division. Failure to pay the fee in a timely manner in accordance with 15A NCAC 2H.0105 (b) (2)
may cause this Division to initiate action to revoke the permit.
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Section C. Operation and M airrtenance of Pollution Controls
Certified Operator
Upon classification of the permitted facility by the Certification Commission, the Permittee shall employ a
certified water pollution control treatment system operator in responsible charge (ORC) of the water pollution
control treatment system. Such operator must hold a certification of the grade equivalent to or greater than the
classification assigned to the water pollution control treatment system by the Certification Commission. The
Permittee must also employ one or more certified Back-up ORCs who possess a currently valid certificate of the
type of the system. Backup ORCs must possess a grade equal to (or no more than one grade less than) the grade
of the system [15A NCAC 8G.02011.
The ORC of each Class I facility must:
➢ Visit the facility as often as is necessary to insure proper operation of the treatment system; the treatment
facility must be visited at least weekly
➢ Complywith all other conditions of 15A NCAC 8G.0204.
The ORC of each Class II, III and IV facility must:
➢ Visit the facility as often as is necessary to insure proper operation of the treatment system; the treatment
facility must be visited at least five days per week, excluding holidays
➢ Properly manage and document daily operation and maintenance of the facility
➢ Complywith all other conditions of 15A NCAC 8G.0204.
Once the facility is classified, the Permittee shall submit a letter to the Certification Commission designating the
operator in responsible charge:
a.. Within 60 calendar days prior to wastewater being introduced into a new system
b. Within 120 calendar days of:
➢ Receiving notification of a change in the classification of the system requiring the designation of a
new ORC and backup ORC
➢ A vacancy in the position of ORC or backup ORC.
2. Proper Operation and Maintenance
The Permittee shall at all times provide the operation and maintenance resources necessary to operate the existing
facilities at optimum efficiency. The Permittee shall at all times properly operate and maintain all facilities and
systems of treatment and control (and related appurtenances) which are installed or used by the Permittee to
achieve compliance with the conditions of this permit. 'Proper operation and maintenance also includes adequate
laboratory controls and appropriate quality assurance procedures. This provision requires the Permittee to install
and operate backup or auxiliary facilities only when necessary to achieve compliance with the conditions of the
permit [40 CFR 122.41 (e)].
NOTE: Properly and officially designated operators are fully responsible for all proper operation and
maintenance of the facility, and all documentation required thereof, whether acting as - a. contract operator
[subcontractor] or a member of the Permittee's staff.
3. Need to Halt or Reduce not a Defense
It shall not be a defense for a Permittee in an enforcement action that it would have been necessary to halt or
reduce the permitted activity in order to maintain compliance with the condition of this permit [40 CFR 122.41
(c)].
4. Bypassing of Treatment Facilities
a. ' Bypass not exceeding limitations [40 CFR 122.41(m) (2)]
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The Permittee may allow any bypass to occur which does not cause effluent limitations to be exceeded, but
only if it also is for essential maintenance to assure efficient operation. These bypasses are not subject to the
provisions of Paragraphs b. and c. of this section.
b. Notice [40 CFR 122.41 (m) (3)]
(1) Anticipated bypass. If the Permittee knows in advance of the need for a bypass, it shall submit prior
notice, if possible at least ten days before the date of the bypass; including an evaluation of the
anticipated quality and effect of the bypass.
(2) Unanticipated bypass. The Permittee shall submit notice of an unanticipated bypass as'required in Part
IL . E . 6. (24-hour notice).
c. Prohibition of Bypass
(1) Bypass from the treatment facility is prohibited and the Permit Issuing Authority may take enforcement
action against a Permittee for bypass, unless:
(A) Bypass was unavoidable to prevent loss of life, personal injury or severe property damage,
(B) There were no feasible alternatives to the bypass, such as the use of auxiliary treatment facilities,
retention of untreated wastes or maintenance during normal periods of equipment downtime. This
condition is not satisfied if adequate backup equipment should have been installed in the exercise of
reasonable engineering judgment to prevent a bypass which occurred during normal periods of
equipment downtime or preventive maintenance, and
(C) The Permittee submitted notices as required under Paragraph b. of this section.
(2) Bypass from the collection system is prohibited and the Permit Issuing Authority may take enforcement
action against a Permittee for a bypass as provided in any current or future system -wide collection system
permit associated with the treatment facility.
(3) The Permit Issuing Authority may approve an anticipated bypass, after considering its adverse effects, if
the Permit Issuing Authority determines that it will meet the three conditions listed above in Paragraph c.
(1) of this section.
5. Upsets
a. Effect of an upset [40 CFR 122.41 (n) (2)1: An upset constitutes an affirmative defense to an action
brought for noncompliance with such technology based permit effluent limitations if the requirements of
paragraph b. of this condition are met. No determination made during administrative review of claims that
noncompliance was caused by upset, and before an action for noncompliance, is final administrative action
subject to judicial review.
b. Conditions necessary for a demonstration of upset: Any Permittee who wishes to establish the
affirmative defense of upset shall demonstrate, through properly signed, contemporaneous operating logs, or
other relevant evidence that:
(1) An upset occurred and that the P ermittee can identify the cause(s) of the upset;
(2) The Permittee facility was at the time being properly operated; and
(3) The Permittee submitted notice of the upset as required in Part II. E . 6. (b) of this permit.
(4) The Permittee complied with any remedial measures required under Part II. B. 2. of this permit.
c. Burden of proof [40 CFR 122.41 (n) (4)1: The Permittee seeking to establish the occurrence of an upset
has the burden of proof in any enforcement proceeding.
6. Removed Substances
Solids, sludges, filter, backwash, or other pollutants removed in the course of treatment or control of wastewaters
shall be utilized/ disposed of in accordance with NCGS 143-215.1 and in a manner such as to prevent any pollutant
from such materials from entering waters of the State or navigable waters of the United States. The Permittee
shall comply with all existing Federal regulations governing the disposal of sewage sludge. Upon promulgation of
40 CFR Part 503, any permit issued by the Permit Issuing Authority for the utilization/ disposal of sludge may be
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reopened and modified, or revoked and reissued, to incorporate applicable requirements at 40 CFR 503. The
Permittee shall comply with applicable 40 CFR 503 Standards for the Use and Disposal of Sewage Sludge (when
promulgated) within the time provided in the regulation, even if the permit is not modified to incorporate the
requirement. The Permittee shall notify the Permit Issuing Authority of any significant change in its sludge use
or disposal practices.
7. Power Failures
The Permittee is responsible for maintaining adequate safeguards (as required by 15A NCAC 2H.0124) to prevent
the discharge of untreated or inadequately treated wastes during electrical power failures either by means of
alternate power sources, standby generators or retention of inadequately treated effluent.
SectionD. Momtoring and Records
Representative Sampling
Samples collected and measurements taken, as required herein, shall be characteristic of the volume and nature of
the permitted discharge. Samples collected at a frequency less than daily shall be taken on a day and time that is
characteristic of the discharge over the entire period the sample represents. All samples shall be taken at the
monitoring points specified in this permit and, unless otherwise specified, before the effluent joins or is diluted
by any other wastestream, body of water, or substance. Monitoring points shall not be changed without
notification to and the approval of the Permit Issuing Authority [40 CFR 122.41 (j)].
2. Reporting
Monitoring results obtained during the previous month(s) shall be summarized for each month and reported on a
monthly Discharge Monitoring Report (DMR) Form (MR 1, 1.1, 2, 3) or alternative forms approved by the
Director, postmarked no later than the last calendar day -of the month following the completed reporting period.
The first DMR is due on the last day of the month following the issuance of the permit or in the case of a new
facility, on the last day of the month following the commencement of. discharge. Duplicate signed copies of
these, and all other reports required herein, shall be submitted to the following address:
NC DENR / Division of Water Quality/ Water Quality Section
ATTENTION: Central Files
1617 Mail Service Center
Raleigh, North Carolina 27699-1617
3. Flow Measurements
Appropriate flow measurement devices and methods consistent with accepted scientific practices shall be selected
and used to ensure the accuracy and reliability of measurements of the volume,of monitored discharges. The
devices shall be installed, calibrated and maintained to ensure that the accuracy of the measurements is consistent
with the accepted capability of that type of device. Devices selected shall be capable of measuring flows with a
maximum deviation of less than 10% from the true discharge rates throughout the range of expected discharge
volumes. Flow measurement devices shall be accurately calibrated at a minimum of once per year and maintained
to ensure that the accuracy of the measurements is consistent with the accepted capability of that type of device.
The Director shall approve the flow measurement device and monitoring location prior to installation.
Once -through condenser cooling water flow monitored by pump logs, or pump hour meters as specified in Part I
of this permit and based on the manufacturer's pump curves shall not be subject to this requirement.
4. Test Procedures
Laboratories used for sample analysis must be certified by the Division. Permittees should contact the Division's
Laboratory Certification Section (919 733-3908 or http://h2o.enr.state.nc.us/lab/cert.htm) for information
regarding laboratory certifications.
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Personnel conducting testing of field -certified parameters must hold the appropriate field parameter
certifications.
Test procedures for the analysis of pollutants shall conform to the EMC regulations (published pursuant to
NCGS 143-215.63 et. seq.), the Water and Air Quality Reporting Acts, and to regulations published pursuant to
Section 304(g), 33 USC 1314, of the CWA (as amended), and 40 CFR 136; or in the case of sludge use or disposal,,
approved under 40 CFR 136, -unless otherwise specified in 40 CFR 503, unless other test procedures have been
specified in this permit [40 CFR 122.411.
To meet the intent of the monitoring required by this permit, all test procedures must produce minimum
detection and reporting levels that are below the permit discharge requirements and all data generated must be
reported down to the minimum detection or lower reporting level of the procedure. If no approved methods are
determined capable of achieving minimum detection and reporting levels below permit discharge requirements,
then the most sensitive (method with the lowest possible detection and reporting level) approved method must
be used.
5. Penalties for Tampering
The CWA provides that any person who falsifies, tampers with, or knowingly renders inaccurate, any monitoring
device or method required to be maintained under this permit shall, upon conviction, be punished by a fine of
not more than $10,000 per violation, or by imprisonment for not more than two years per violation, or by both.
If a conviction of a person is for a violation committed after a first conviction of such person under this
paragraph, punishment is a fine of not more than $20,000 per day of violation, or by imprisonment of not more
than 4 years, or both [40 CFR 122.411.
6. Records Retention
Except for records of monitoring information required by this permit related to the Permittee's. sewage sludge
use and disposal activities, which shall be retained for a period of at least five years (or longer as required by 40
CFR 503), the Permittee shall retain records of all monitoring information, including:
➢ all calibration and maintenance records
➢ all original strip chart recordings for continuous monitoring instrumentation
➢ copies of all reports required by this permit
➢ copies of all data used to complete the application for this permit
These records or copies shall be maintained for a period of at least 3 years from the date of the sample,
measurement, report or application. This period may be extended by request of the Director at any time [40 CFR
122.411.
7. Recording Results
For each measurement or sample taken pursuant to the requirements of this permit, the Permittee shall record
the following information [40 CFR 122.411:
a. The date, exact place, and time of sampling or measurements;
b. The individual(s) who performed the sampling or measurements;
c. The date(s) analyses were performed;
d. The individual(s) who performed the analyses;
e. The analytical techniques or methods used; and
f. The results of such analyses.
8. Inspection and Entry
The Permittee shall allow the Director, or an authorized representative (including an authorized contractor acting
as a representative of the Director), upon the presentation of credentials and other documents as may be required
bylaw, to;
a. Enter upon the Permittee's premises where a regulated facility or activity is located or conducted, or where
records must be kept under the conditions of this permit;
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b. Have access to and copy, at reasonable times, any records that must be kept under the conditions of this
permit;
c. Inspect at reasonable times any facilities, equipment (including monitoring and control equipment), practices,
or operations regulated or required under this permit; and
d. Sample or monitor at reasonable times, for the purposes of assuring permit compliance or as otherwise
authorized by the CWA, any substances or parameters at any location [40 CFR 122.41 (i)] .
Section RWQdit RggWp g1] s
1. Change in Discharge
All discharges authorized herein shall be consistent with the terms and conditions of this permit. The discharge
of any pollutant identified in this permit more frequently than or at a level in excess of that authorized shall
constitute a violation of the permit.
2. Planned Changes
The Permittee shall give notice to the Director as soon as possible of any planned physical alterations or
additions to the permitted facility [40 CFR 122.41(1)]. Notice is required only when:
a. The alteration or addition to a permitted facility may meet one of the criteria for new sources at 40 CFR
122.29 (b); or
b. The alteration or addition could significantly change the nature or increase the quantity of pollutants
discharged. This notification applies to pollutants subject neither to effluent limitations in the permit, nor to
notification requirements under 40 CFR 122.42 (a) (1).
c. The alteration or addition results in a significant change in the Permitteds sludge use or disposal practices,
and such alteration, addition or change may justify the application of permit conditions that are different
from or absent in the existing permit, including notification of additional, use or disposal sites not reported
during the permit application process or not reported pursuant to an approved land application plan.
3. - Anticipated Noncompliance
The Permittee shall give advance notice to the Director of any planned changes to the permitted facility or other
activities that might result in noncompliance with the permit [40 CFR 122.41(1) (2)].
4. Transfers
This permit is not transferable to any person without approval from the Director. The Director may require
modification or revocation and reissuance of the permit to document the change of ownership. Any such action
may incorporate other requirements as may be necessary under the CWA [40 CFR 122.410) (3)] .
5. Monitoring Rworts
Monitoring results shall be reported at the intervals specified elsewhere in this permit [40 CFR 122.410) (4)].
a. Monitoring results must be reported on a Discharge Monitoring Report (DMR) (See Part Il. D. 2) or forms
provided by the Director for reporting results of monitoring of sludge use or disposal practices.
b. If the Permittee monitors any pollutant more frequently than required by this permit, the results of such
monitoring shall be included in the calculation and reporting of the data submitted on the DMR.
6. Twenty four Hour Reporting
a. The Permittee shall report to the. Director or the appropriate Regional Office any noncompliance that
potentially threatens public health or the environment. Any information shall be provided orally within 24
hours from the time the Permittee became aware of the circumstances. A written submission shall also be
provided within 5 days .of the time the Permittee becomes aware of the . circumstances. The .written
submission shall contain a description of the noncompliance, and its cause; the period of noncompliance,
including exact dates and times, and if the noncompliance has not been corrected, the anticipated time it is
expected to continue, and steps taken or planned to reduce, eliminate, and prevent reoccurrence of the
noncompliance [40 CFR 122.41 a) (6)].
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b. The Director may waive the written report on a case -by -case basis for reports under this section if the oral
report has been received within 24 hours.
c. Occurrences outside normal business hours may also be reported to the Division's Emergency Response
personnel at [phone], [phone] or [phone].
7. Other Noncompliance
The Permittee shall report all instances of noncompliance not reported under Part II. E . 5 and 6. of this permit at
the time monitoring reports are submitted. The reports shall contain the information listed in Part II. E. 6. of
this permit [40 CFR 122.410) (7)].
8. ' Other Information
Where the Permittee becomes aware that it failed to submit any relevant facts in a permit application, or
submitted incorrect information in a permit application or in any report to the Director, it shall promptly submit
such facts or information [40 CFR 122.41(1) (8)].
9. Noncompliance Notification
The Permittee shall report by telephone to either the central office or the appropriate regional office of the
Division as soon as possible, but in no case more than 24 hours or on the next working day following the
occurrence or first knowledge of the occurrence of any of the following:
a. Any occurrence at the water pollution control facility which results in the discharge of significant amounts of
wastes which are abnormal in quantity or characteristic, such as the dumping of the contents of a sludge
digester; the known passage of a slug of hazardous substance through the facility; or any other unusual
circumstances.
b. - Any process unit failure, due to known or unknown reasons, that render the facility incapable of adequate
wastewater treatment such as mechanical or electrical failures of pumps, aerators, compressors, etc.
c. Any failure of a pumping station, sewer line, or treatment facility resulting in a by-pass without treatment of
all or any portion of the influent to such station or facility.
Persons reporting such occurrences by telephone shall also file a written report within 5 days following first
knowledge of the occurrence.
10. Availability of Reports
Except for data determined to be confidential under NCGS 143-215.3 (aX2) or Section 308 of the Federal Act, 33
USC 1318, all reports prepared in accordance with the terms shall be available for public inspection at the offices
of the Division. As required by the Act, effluent data shall not be considered confidential. Knowingly making
any false statement on any such report may result in the imposition of criminal penalties as provided for in
NCGS 143-215.1(bX2) or in Section 309 of the Federal Act.
11. Penalties for Falsification of Reports
The CWA provides that any person who knowingly makes any false statement, representation, or certification in
any record or other document submitted or required to be maintained under this permit, including monitoring
reports or reports of compliance or noncompliance shall, upon conviction, be punished by a fine of not more
than $25,000 per violation, or by imprisonment for not more than two years per violation, or by both [40 CFR
122.411.
12. Annual Performance Reports
Permittees who own or operate facilities that collect or treat municipal or domestic waste shall provide an annual
report to the Permit Issuing Authority and to the users/customers served by the Permittee (NCGS 143-215.1C).
The report shall summarize the performance of the collection or treatment system, as well as the extent to which
the facility was compliant with applicable Federal or State laws, regulations and rules pertaining to water quality.
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The report shall be provided no later than sixty days after the end of the calendar or fiscal year, depending upon
which annual period is used for evaluation. .
The report shall be sent to:
NC DENR / DWQ / Central Files
1617 Mail Service Center
Raleigh, NC 27699-1617
PART III
OTHER REQUIREMENTS
SectionA. Construction
The Permittee shall not commence construction of wastewater treatment facilities, nor add to the plant's treatment
capacity, nor change the treatment process(es) utilized at the treatment plant unless the Division has issued an
Authorization -to Construct (AtC) permit. Issuance of an AtC will not occur until Final Plans and Specifications for
the proposed construction have been submitted by the Permittee and approved by the Division.
Section& GroundwaterMonitorine
The. Permittee shall, upon written notice from the Director, conduct groundwater monitoring as may be required to
determine the compliance of this NPDE S permitted facility with the current groundwater standards.
Section C. Changes in DiischaWes of Tog& Substances
The Permittee shall notify.the Permit Issuing Authority as soon as it knows or has reason to believe (40 CFR 122.42):
a. That any activity has occurred or will occur which would result in the discharge, on a routine or frequent
basis, of any toxic pollutant which is not limited in the permit, if that discharge will exceed the highest of the
following "notification levels";
(1) One hundred micrograms per liter 000 pg/L);
(2) Two hundred micrograms per liter (200 pg/L) for acrolein and acrylonitrile; five hundred micrograms
per liter (500 pg/L) for 2.4-dinitrophenol and for 2-methy4-4.6-dinitrophenol; and one milligram per liter
0 mg/L) for antimony,
(3) Five times the maximum concentration value reported for that pollutant in the permit application.
b. That any activity has occurred or will occur which would result in any discharge, on a non -routine or
infrequent basis, of a toxic pollutant which is not limited in the permit, if that discharge will exceed the
highest of the following "notification levels";
(1) Five hundred micrograms per liter (500 -pg/L);
(2) One milligram per liter 0 mg/L) for antimony,
(3) Ten times the maximum concentration value reported for that pollutant in the permit application.
SectionD. Evaluation ofWastewaterDiis 1m=eAltentratives
The Permittee shall evaluate all wastewater disposal alternatives and pursue the most environmentally sound
alternative of the reasonably cost effective alternatives. If the facility is in substantial non-compliance with the terms
and conditions of the NPDE S permit or governing rules, regulations or laws, the Permittee shall submit a report in
such form and detail as required by the Division evaluating these alternatives and a plan of action within 60 days of
notification by the Division..
Section E . Facility Closure Recluii�ements
The Permittee must notify the Division at least 90 days prior to the closure of any wastewater treatment system
covered by this permit. The Division may require specific measures during deactivation of the system to prevent
adverse impacts to waters of the State. This permit cannot be rescinded while any activities requiring this permit
continue at the permitted facility.
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PART IV
SPECIAL CONDITIONS FOR MUNICIPAL FACILITIES
SectionA. Definitions
In addition to the definitions in Part II of this permit, the following definitions apply to municipal facilities:
Indirect Discharge or Industrial User
Any non -domestic source that discharges wastewater containing pollutants into a POTW regulated under section
307(b), (c) or (d) of the CWA. [40 CFR 403.3 (b) W and (j)]
Interference
Inhibition or disruption of the. POTW treatment processes; operations; or its sludge process, use, or disposal which
causes or contributes to a violation of any requirement of the POTWs NPDE S Permit or prevents sewage sludge use
or disposal in compliance with specified applicable State and Federal statutes, regulations, or permits. [15A NCAC
2H.0903 (b) (13)]
Pass Through
A discharge which exits the POTW into waters of the State in quantities or concentrations which, alone or with
discharges from other sources, causes a violation, including an increase in the magnitude or duration of a violation, of
the POTWs NPDES permit, or of an instreamwater quality standard. [15A NCAC 2H.0903 (b) (23)]
Publicly Owned Treatment Works (POTW)
A treatment works as defined by Section 212 of the CWA, owned by a State or local government entity. This
definition includes any devices ,and systems Used in the storage, treatment, recycling and reclamation of municipal
sewage or industrial wastes of a liquid nature. It also includes sewers, pipes, and other conveyances only if they
convey wastewater to a POTW. The term also means the local government entity, or municipality, as defined in
section 502(4) of the CWA, which has jurisdiction over indirect discharges to and the discharges from such a
treatment works. [15A NCAC 2H.0903 (b) (27)]
"Significant Industrial User" or "SIU"
An industrial user that discharges wastewater into a publicly owned treatment works and that [15A NCAC 2H.0903
(b) (34)1:
(a) discharges an average of 25,000 gallons or more per day of process wastewater to the POTW (excluding
sanitary, noncontact cooling and boiler blowdown wastewaters) or;
(b) contributes more than 5 percent of the design flow of the POTW treatment plant or more than 5 percent of
the maximum allowable headworks loading of the POTW treatment plant for any pollutant of concern, or;
(c) is required to meet a national categorical pretreatment standard, or;
(d) is, regardless of Parts (a), (b), and (c) of this definition, otherwise determined by the POTW, the Division, or
the EPA to have a reasonable potential for adversely affecting the POTWs operation or for violating any
pretreatment standard or requirement or POTWs receiving stream standard, or to limit the POTWs sludge
disposal options.
SectionB. Publicly Owned Treatment Works (POT
Wsi
All POTWs are required to prevent the introduction of pollutants into the POTW which will interfere with the
operation of the POTW, including interference with its use or disposal of municipal sludge, or pass through the
treatment works or otherwise be incompatible with such treatment works. [40 CFR 403.21
All POTWs must provide adequate notice to the Director of the following [40 CFR 122.42 (b)]:
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1. Any new introduction of pollutants into the POTW from an indirect discharger, including pump and
hauled waste, which would be subject to section 301 or 306 of CWA if it were directly discharging those
pollutants; and
2. Any substantial change in the volume or character of pollutants being introduced by an indirect discharger
as influent to that POTW at the time of issuance of the permit.
3. For purposes of this paragraph, adequate notice shall include information on (1) the quality and quantity of
effluent introduced into the POTW, and (2) any anticipated impact that may result from the change of the
quantity or quality of effluent to be discharged from the POTW.
Section C. Mpu cipal Contml of Pollutants fiorn Industrial Users.
1. Effluent limitations are listed in Part I of this permit. Other pollutants attributable to inputs from industries
using the municipal system may be present in the Permittee's discharge. At such time as sufficient information
becomes available to establish limitations for such pollutants, this permit may be revised to specify effluent
limitations for any or all of such other pollutants in accordance with best practicable technology or water
quality standards.
Prohibited Discharges
a. Under no circumstances shall the Permittee allow introduction of pollutants or discharges into the waste
treatment system or waste collection system which cause or contribute to Pass Through or Interference
as defined in 15A NCAC 2H.0900 and 40 CFR 403. [40 CFR 403.5 (a) (1)]
b.Under no circumstances shall the Permittee allow introduction of the following wastes in the waste
treatment or waste collection system [40 CFR 403.5 (b)]:
1. Pollutants which create a fire or explosion hazard in the POTW, including, but not limited to,
v.astestreams with a closed cup flashpoint of less than 140 degrees Fahrenheit or 60 degrees
Centigrade using the test methods specified in 40 CFR 261.21;
2. Pollutants which cause corrosive structural damage to the POTW, but in no case discharges with
pH lower than 5.0, unless the works is specifically designed to accommodate such discharges;
3. Solid or viscous pollutants in amounts which cause obstruction to the flow in the POTW resulting
in Interference,
4. Any pollutant, including oxygen demanding pollutants (BOD, etc.) released in a Discharge at a
flow rate and/ or pollutant concentration which will cause Interference with the POTW;
5. Heat in amounts which will may inhibit biological activity in the POTW resulting in Interference,
but in no case heat in such quantities that the temperature at the POTW Treatment Plant exceeds
40°C (104°F) unless the Division, upon request of the POTW, approves alternate temperature
limits;
6. Petroleum oil, nonbiodegradable cutting oil, or products of mineral oil origin in amounts that will
cause interference or pass through;
7. Pollutants which result in the presence of toxic gases, vapors, or fumes within the POTW in a
quantity that may cause acute worker health and safety problems;
8. Any trucked or hauled pollutants, except at discharge points designated by the POTW.
C. The Permittee shall investigate the source of all discharges into the WWTP, including slug loads and
other unusual discharges, which have the potential to adversely impact the permittee's Pretreatment
Program and/or the operation of the WWTP.
The Permittee shall report such discharges into the WWTP to the Director or the appropriate Regional
Office. Any information shall be provided orally within 24 hours from the time the Permittee became
aware of the circumstances. A written submission shall also be provided within 5 days of the time the
Permittee becomes aware of the circumstances. The written submission shall contain a description of
the discharge, the investigation into possible sources; the period of the discharge, including exact dates
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and times; and if the discharge has not ceased, the anticipated time it is expected to continue, and steps
taken or planned to reduce, eliminate, and prevent reoccurrence of the noncompliance,
3. With regard to the effluent requirements listed. in Part I of this permit, it maybe necessary for the Permittee to
supplement the requirements of the Federal Pretreatment Standards (40 CFR, Part 403) to ensure compliance
by the Permittee with all applicable effluent limitations. Such actions by the Permittee maybe necessary
regarding some or all of the industries discharging to the municipal system.
4. The Permittee shall require any industrial discharger sending its effluent to the permitted system to meet
Federal Pretreatment Standards promulgated in response to Section 307(b) of the Act as amended (which
includes categorical standards and locally derived limits and narrative requirements). Prior to accepting
wastewater from any significant industrial user, the Permittee shall either develop and submit to the Division a
new Pretreatment Program or a modification of an existing Pretreatment Program, for approval as required
under section D below as well as 15A NCAC 21-1.0907 (a) and (b). [40 CFR 122.44 (j) (2)]
5. This permit shall be modified, or alternatively, revoked and reissued, to. incorporate or modify an approved
POTW Pretreatment Program or to include a compliance schedule for the development of a POTW
Pretreatment Program as required under Section 402 (b) (8) of the CWA and implementing regulations or by
the requirements of the approved State pretreatment program, as appropriate.
Section D. PretreatrnerrtPmgr�uns
Under authority of sections 307 (b) and (c) and 402. (b) (8) of the CWA and implementing regulations 40 CFR 403,
North Carolina General Statute 143-215.3 (14) and implementing regulations 15A NCAC 21-1.0900, and in accordance
with the approved pretreatment program, all provisions and regulations contained and referenced in the Pretreatment
Program Submittal are an enforceable part of this permit. [40 CFR 122.44 Q (2)]
The Permittee shall operate its approved pretreatment program in accordance with Section 402 (b) (8) of the CWA,
40 CFR 403, 15A NCAC 2H.0900, and the legal authorities, policies, procedures, and financial provisions contained
in its pretreatment program submission and Division approved modifications thereof. Such operation shall include
but is not limited to the implementation of the following conditions and requirements. Terms not defined in Part II
or Part IV of this permit are as defined in 15A NCAC 2H.0903 and 40 CFR 403.3.
Sewer Use Ordinance (SUO)
The Permittee shall maintain adequate legal authority to implement its approved pretreatment program. [15A
NCAC 21-1.0905 and .0906; 40 CFR 403.8 (f) (1) and 403.9 (1),(2)]
2. Industrial Waste Survey (IWS)
The permittee shall implement an IWS consisting of the survey of -users of the POTW, as required by 40 CFR
403.8 (f) (2) (i-iii) and 15A NCAC 21-1.0905 [also 40 CFR 122.44 (j) (1)], including identification of all industrial
users and the character and amount of pollutants contributed to the POTW by these industrial users and
identification of those industrial users meeting the definition of SIU. The Permittee shall submit a summary of
its IWS activities to the Division at least once every five years, and as required by the Division. The IWS
submission shall include a summary of any investigations conducted under paragraph B, 2, c, of this Part.
3. Monitoring Plan
The Permittee shall implement a Division -approved Monitoring Plan for the collection of facility specific data
to be used in a wastewater treatment plant Headworks Analysis (HWA) for the development of specific
pretreatment local limits. Effluent data from the Plan shall be reported on the DMRs (as required by Part II,
Section D, and Section E.S.)• [15A NCAC 2H.0906 (b) (2) and .09051
4. Headworks Analysis (HWA) and Local Limits
The Permittee shall obtain Division approval of a HWA at least once every five years, and as required by the
Division. Within 180 days of the effective date of this permit (or any subsequent permit modification) the
Permittee shall submit to the Division a written technical evaluation of the need to revise local limits (i.e., an
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updated HWA or documentation of why one is not needed) [40 CFR 122.441. The Permittee shall develop, in
accordance with 40 CFR 403.5 (c) and 15A NCAC 2H.0909, specific Local Limits to implement the
prohibitions listed in 40 CFR 403.5 (a) and (b) and 15A NCAC 2H.0909.
5. Industrial User Pretreatment Permits (IUP) & Allocation Tables
In accordance with NCGS 143-215.1, the Permittee shall issue to all significant industrial users, permits for
operation of pretreatment equipment and discharge to the Permitteds treatment works. These permits shall
contain limitations, sampling protocols, reporting requirements, appropriate standard and special conditions,
and compliance schedules as necessary for the installation of treatment and control technologies to assure that
their wastewater discharge will meet all applicable pretreatment standards and requirements. The Permittee
shall maintain a current Allocation Table (AT) which summarizes the results of the HWA and the limits from
all IUPs. Permitted IUP loadings for each parameter cannot exceed the treatment capacity of the POTW as
determined by the HWA. [15A NCAC 2H.0909, .0916, and .0917; 40 CFR 403.5, 403.8 (f) (1) (iii); NCGS 143-
215.67 (a)]
6. Authorization to Construct (AtC)
The Permittee shall ensure that an Authorization to Construct permit (AtQ is issued to all applicable industrial
users for the construction or modification of any pretreatment facility. Prior to the issuance of an AtC, the
proposed pretreatment facility and treatment process must be evaluated for its capacity to comply with all
Industrial User Pretreatment Permit (IUP) ]imitations. [15A NCAC 2H.0906 (b) (6) and .0905; NCGS 143-
215.1 (a) (8)]
7. POTW Inspection & Monitoring, of their SIUs
The Permittee shall conduct inspection, surveillance, and monitoring activities as described in its Division
approved pretreatment program in order to determine, independent of information supplied by industrial users,
compliance with applicable pretreatment standards. [15A NCAC 2H.0908 (d); 40 CFR 403.8 (f) (2) (v)] , The
Permittee must:
a Inspect all SIUs at least once per calendar year; and
b. Sample all SIUs at least twice per calendar year for all permit -limited pollutants, once during the period
from January 1 through June 30 and once during the period from July 1 through D ecember 31, except
for organic compounds which shall be sampled once per calendar year. For the purposes of this
paragraph, "organic compounds" means the types of compounds listed in 40 CFR 136.3 (a), Tables IC,
ID, and IF, as amended.
8. SIU Self Monitoring and Reporting
The Permittee shall require all industrial users to comply with the applicable monitoring and reporting
requirements outlined in the Division -approved pretreatment program, the industry's pretreatment permit, or
in 15A NCAC 2H.0908. [15A NCAC 2H.0906 (b) (4) and .0905; 40 CFR 403.8 (f) (1) (v) and (2) (iii); 40 CFR
122.44 (j) (2)l
9. Enforcement Response Plan (ERP)
The Permittee shall enforce and obtain appropriate remedies for violations of all pretreatment standards
promulgated pursuant to section 307 (b) and (c) of the CWA (40 CFR 405 et. seq.), prohibitive discharge
standards as set forth in 40 CFR 403.5 and 15A NCAC 2H.0909, and specific local limitations. All
enforcement actions shall be consistent with the Enforcement Response Plan (ERP) approved by the Division.
[15A NCAC 2H.0906 (b) (7) and .0905; 40 CFR 403.8 (f) (5)]
10. Pretreatment Annual Reports (PAR)
The Permittee shall report to the Division in accordance with 15A NCAC 2H.0908. In lieu of submitting
annual reports, Modified Pretreatment Programs developed under 15A NCAC 2H.0904 (b) may be required to
submit a partial annual report or to meet with Division personnel periodically to discuss enforcement of
pretreatment requirements and other pretreatment implementation issues.
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For all other active pretreatment programs, the Permittee shall submit two copies of a Pretreatment Annual
Report (PAR) describing its pretreatment activities over the previous twelve months to the Division at the
following address:
NC DENR / DWQ / Pretreatment, Emergency Response, and Collection Systems Unit (PERCS)
1617 Mail Service Center
Raleigh, NC 27699-1617
These reports shall be submitted according to a schedule established by the Director and shall contain the
following:
a.) Narrative
A brief discussion of reasons for, status of, and actions taken for all SIUs in Significant Non -Compliance
(SNC);
b.) Pretreatment Progam Summary (PPS)
A pretreatment program summary (PPS) on specific forms approved by the Division;
c.) SiW2ificant Non Compliance Report (SNCR)
The nature of the violations and the actions taken or proposed to correct the violations on specific forms
approved by the Division;
d.) Industrial Data Sgmmgry Forms (IDSF)
Monitoring data from samples collected by both the POTW and the SIU. These analytical results must
be reported on Lndustrial Data SLunmary Forms (IDSF) or other specific format approved by the
Division;
e.) Other Information
Copies of the POTW s allocation table, new or modified enforcement compliance schedules, public
notice of SIUs in SNC, and any other information, upon request, which in the opinion of the Director is
needed to determine compliance with the pretreatment implementation requirements of this permit;
11. Public Notice
The Permittee shall publish annually a list of SIUs that were in SNC as defined in the Permittees Division -
approved Sewer Use Ordinance with applicable pretreatment requirements and standards during the previous
twelve month period. This list shall be published within four months of the applicable twelve-month period.
[15A NCAC 2H.0903 (b) (35), .0908 (b) (5) and .0905 and 40 CFR 403.8 (f) (2) (vii)1
12. Record Keeping
The Permittee shall retain for a minimum of three years records of monitoring activities and results, along with
support information including general records, water quality records, and records of industrial impact on the
POTW. [15A NCAC 2H.0908 (f); 40 CFR 403.12 (o)]
13. Funding and Financial Report
The Permittee shall maintain adequate funding and staffing levels to accomplish the objectives of its approved
pretreatment program. [15A NCAC 2H.0906 (a) and .0905; 40 CFR 403.8 (f) (3),403.9 (b) (3)]
14. Modification to Pretreatment Programs
Modifications to the approved pretreatment program including but not limited to local limits modifications,
POTW monitoring of their SIUs, and Monitoring Plan modifications, shall be considered a permit
modification and shall be governed by 15 NCAC 2H.0114 and 15A NCAC 2H.0907.
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Facilitv information
NPDES permit #: NC0086053 Haywood County
Facility name: Pilot Travel Centers LLC - -
Pilot Travel Center # 393 WWTP
WWTP class: II
WWTP type:
0.025 MGD extended aeration concrete plant with:
5,000 gallon flow equalization basin with dual
alternating 0.5 HP .pumps and manual bar screen;
six 5,000 gallon aeration basins with dual 549 cfm
blowers providing diffused air; two rectangular
5200 gallon (78 sq ft each) clarifiers with
skimmers and -sludge returns; 5000 gallon
aerobic digestor; tablet chlorinator; 875 gallon
chlorine contact chamber; tablet dechlorinator;
and 500 gallon dechlorination / post aeration
chamber.
Annual Average Flow:
0.003 MGD (3 year ave. - 2007-2010)
Collection System:
< 12 connections
Development:
Commercial service station with 60 employees.
Sludge Management:
Commercial hauler (Mike's Septic Service) to the
Town of Waynesville's WWTP.
Facility location:
3712 Crabtree Rd.; Waynesville, NC 28786
(1-40 Exit 24 to Hwy 209; northwest of Clyde)
Responsible official: Alan J. Fass, P.G. (authorized representative)
Project Manager — Dynamis Inc.
PO Box 50636; Knoxville, TN 37950
" - also: Joey Cupp, Environmental Manager
Pilot Travel Centers LLC
Physical address: 5508 Lonas Road; Knoxville, TN 37909-3221
(Email: [e-mail])
Environmental matters: Canna Jones; Dynamis, Inc.; 3707 Henson Road;
Knoxville, TN 37921
�&V,set A6 Ve""nde,-

Phone numbers
865-588-5422
865-588-6857
865-588-7488
865-297-1752
865-588-5422
865-588-6857
828-627-8611
800-213-4035
828-293-9396
828-586-0800
828-506-9450
828-226=7784
828-342-0340
Operator information
ORCs:
Mailing address:
Location address:
Email:
Alan Fass — Dynamis Inc.- in Knoxville
" - fax
Joey Cupp — PTC - in Knoxville
" - fax
Canna Jones — in Knoxville
" - fax
Scott Vreeland or Nathan Schook — mgrs on -site
Environmental Inc. (toll -free) — ORC & Lab Contr.
" - Kristi Leis — office
" - fax (lab: Anthony Tyrona & Steve)
Mark Teague - cell
JoeDavid Hall.- cell
Dale Wike - cell
Mark Fredrick Teague — Grade II — Cert. # 10920
JoeDavid Matthew Hall -Grade II — Cert. # 993269
Dale Howard Wike Grade II — Cert. # 27314
Env. Inc.; PO Box 954; Cullowhee, NC 28723
50 West. Sylva Shopping Area; Sylva, NC 28779
[e-mail]
Permit information
Date issued: 12-1-2006
Expiration date: 1-31-2011
New permit expiration: 1-31-2016
Stream information
Stream & river basin:
Sub -basin:
Hydrologic Unit Code:
Quad:
Grid:
Stream- classification:
Drainage area sq mi:
Ave stream flow cfs:
Instream Waste Conc.:
Stingy Branch; French Broad River Basin
04-03-05
06010106
Clyde
E7SW
C
2.3
3 cfs
no data

y-
Summer 7Q10 cfs:
Winter 7Q10 cfs:
30Q2 cfs:
Other information
Directions:
0.54
0.86
1.19
1-40 West to Hwy 209 (Exit 24); Go north on
Hwy 209. The site is located immediately on the
right. The WWTP is located behind the station.

from: 2090 us hwy 70, swannanoa nc 28778 to: +35° 34' 22.00", -820 57 0.00" (35.5727
Web Images Video News Maps Gmail more;v
a-1
2090 US Route 70
Swannanoa, NC 28778
Drive: 34.5 mi (about 39 mins)
1. Head southwest on US-70 toward New Salem 2.1-mi
Rd 3 mins
2. Continue on Tunnel Rd 0.3 mi .
........... _............. . —----- -...........-........----.................._.......................--..........------............................-.._................................................._—. _. --- . -.-_...-----..............-_....._..
14-3. Turn left at Porter Cove Rd 0.2 mi
1 min
...... _.... _._....... ---- ._.... ......... ......_...... ... ............. ... _...... ---- ......._.w............_......................._......._...._..._......-_.._......._...__...._.._...__....-......... _._.___...__.......-_..--
4. Turn right to merge onto 1-40, W 30.8 mi
32 mins
�5. Take exit 24 for NC-209 toward Lake Junaluska/ 0.2 mi
Hot Springs
6. Turn right at Crabtree Rd/NC-209 0.6 mi
1 min
........._...... --._._..._................... ..._-__..__.... _............................... ..._..... ---._.......... .................. ._............. .................. _—._._......... -................. ---- ---..... --........ _... ......... -..............
4 7. Turn right at Old 209 Bridge 381 ft
_...........__._.__.___..._.._..__._.___....__..................... ..._.___.__ .__...__..__......_._._.........__._.__..__.--.._._......__..._..__—.___........._
`� 8. Turn right at Iron Tree Dr 0.3 mi
1 min
35.572778,-82.952778
These directions are for planning purposes only. You may find that
construction projects, traffic, or other events may cause road conditions to
differ from the map results.
Map data @2007 NAVTEQTIA
Overview
Start
End
Page 1 of 1
_Cs4__,�3j3
Map data ©2007 NAVTEQTIl
- — /C9
http://maps.google.com/maps?daddr=%2B35%C2%BO+34'+22.00%22,+-82%C2%BO+57'... 5/17/2007

0� wArF� ; - Michael F. Easley, Governor
` State of North Carolina
O� QG
Alan W. Klimek, P.E., Director
co William G. Ross, Jr., Secretary
� r Department of Environment and Natural Resources
p
Division of Water Quality
October 19, 2006
Mr. Gary Douglas
Pilot Travel Centers LLC
P.O. Box 750
Waynesville, North Carolina 28786
Subject: NPDES PERMIT ISSUANCE
Permit Number NCO086053
Pilot Travel Center #393
Haywood County
Dear Mr. Douglas:
Division personnel have reviewed and approved your application for renewal of the subject
permit. Accordingly, we are forwarding the attached final NPDES discharge permit. This permit is
issued pursuant to the requirements of North Carolina General Statute 143-215.1 and, the Memorandum
of Agreement between North Carolina and the U.S. Environmental Protection Agency dated May 9,
1994 (or as subsequently amended).. The following changes 'have been incorporated into this final
permit:
➢ Your expiration date for this permit has been changed to January 31, 2011.
➢ Daily maximum limits for ammonia nitrogen have been placed in your permit as a result
of U.S. Environmental Protection Agency Requirements to develop daily maximum
restrictions for every permit that has a monthly average limit.
If any parts, measurement frequencies or sampling requirements contained in this permit are
unacceptable to you, you have the right to an adjudicatory hearing upon written request within thirty
(30) days following receipt of this letter. This request must be in the form of a written petition,
conforming to Chapter 150B of the North Carolina General Statutes, and filed with the Office of
Administrative Hearings (6714 Mail Service Center, Raleigh, North Carolina 27699-6714). Unless such
demand is made, this permit shall be final and binding.
Please take notice that this permit is not transferable. This permit does not affect the -legal
requirements to obtain other permits which may be required by the Division of Water Quality or permits
required by the Division of Land Resources, Coastal Area Management Act, or any other Federal or
Local governmental permits which may be required. If you have any questions or need additional
information, please do not hesitate to contact Carolyn Bryant of my staff at [phone], extension
363.
Sincerely,
G
,rye an W. Kime c
k :OCT:24 2006
f � :i
cc: Central Files : I
NPDES Unit Files WATER QUF,LITV SECTION
�.
Ashevi]le Re 'onal ©ffce urfaee Water Protection ASHEVILLE REGIONAL OFFICE
1617 MAIL SERVICE CENTER, RALEIGH, NORTH CAROLINA 27699-1617 - TELEPHONE [phone]/FAX [phone]
VISIT US ON THE WEB AT hftp://h2o.enr.state.nc.us/NPDES

Permit NCO086053
STATE OF NORTH CAROLINA
DEPARTMENT OF ENVIRONMENT AND NATURAL RESOURCES
DIVISION OF WATER QUALITY
PERMIT
TO DISCHARGE WASTEWATER UNDER THE
NATIONAL POLLUTANT DISCHARGE ELIMINATION SYSTEM
In compliance with the provision of North Carolina General Statute 143-215.1, other lawful standards and regulations
promulgated and adopted by the North Carolina Environmental Management Commission, and 'the Federal Water Pollution
Control Act, as amended,
Pilot Corporation
is hereby authorized to discharge wastewater from a facility located at the
Pilot Travel Center# 393
I-40 Exit 24, NC Highway 209
Northwest of Clyde
Haywood County
to receiving waters designated as Stingy Branch in the French Broad River Basin in accordance with effluent
limitations, monitoring requirements, and other conditions set forth in Parts I, II, III and IV hereof.
This permit,shall become effective December 1, 2006.
This permit. and authorization to discharge shall expire at midnight on January 31, 2011.
Signed this day October 17, 2006.
S �
Alan W. Klimek, P.E., Director
Division of Water Quality
By Authority of the Environmental Management Commission
r

Permit NCO086053
SUPPLEMENT TO PERMIT COVER' SHEET
All previous NPDES Permits issued to this facility, whether for operation or discharge are hereby
revoked. As of .this permit issuance, any previously issued permit -bearing this number is no longer
effective. Therefore, the exclusive authority to operate and discharge from this facility arises under the
permit conditions, requirements, terms, and provisions included herein.
Pilot Travel Centers LLC, is hereby authorized to:
1. Continue to operate an existing 0.025 MGD extended air wastewater treatment
facility with the following components,:
♦ 5,000 Gallon Equalization Basin
♦ Six 5,000 Gallon Aeration Basins
♦ Two Settling Basins
♦ Aerobic Digester
♦ Chlorination
♦ Dechlorination
♦ Post Aeration
The facility is located at Pilot Travel Center # 393, off of I-40 at Exit 24 (NC
Highway 209), northwest of 'Clyde in -Haywood County.
2. Discharge from said treatment works at the location specified on the attached map
into Stingy Branch; classified C waters in the French Broad River basin.

Permit NCO086053
A. (1.) EFFLUENT LIMITATIONS AND MONITORING REQUIREMENTS
'During the period beginning on December 1, 2006 and lasting until expiration; the Permittee is
authorized to discharge from outfall 001. Such discharges shall belimited and monitored by the
Permittee as specified below:
EFFLUENT
LIMITS ' ' ? ` :`
MONITORING REQUIREMENTS
CHARACTERISTICS
;''�.,
�>
Monthly Average
Daily Maximum
Measurement
Sample
Sample
L
s4
Frequency
T peg
Location'=`
Flow
0.025 MGD
Continuous
Recording
Influent or
Effluent
BOD, 5 day (20('C)
30.0 mg/L
45.0 mg/L
Weekly
Composite
Effluent
Total Suspended Solids
30.0 mg/L
45.0 mg/L
Weekly
Composite
Effluent
NH3 as N
11.9 mg/L
35.0 mg/L
Weekly
Composite
Effluent
(April 1- October 31
NH3 as N
2/Month
Composite
Effluent
November 1- March 31
Fecal Coliform
200/100 ml
400/100 ml
Weekly
Grab
Effluent
(geometric mean
Total Residual Chlorine
28 Ng/L
' 2/Week
Grab
Effluent
Oil & Grease
30.0 mg/L
60.0 mg/L
Weekly
Grab
Effluent
pH
> 6.0 and < 9.0 standard units
Weekly'
Grab
Effluent
There shall be no discharge of floating solids or visible foam in other than trace amounts.

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' Facility Information : Facility
LatihYle:
35°34.2r Sub -Basin 04-03-05
&o dt rle:
8:f5,r10"
Quad Name:
Clyde .
Stream Class
C
ft!e it+o Ste=
Stingy Branch .
Mot Travel Center #393
OOM

NPDES Permit Requirements
Page 1 of 16
PART II
STANDARD CONDITIONS FOR NPDES PERMITS
Section A. Definitions
2/Month
Samples are collected twice per month with at least ten calendar days between sampling events.
3/Week
Samples are collected three times per week on three separate calendar days.
Act or "the Act"
TheTederal Water Pollution Control Act, also known as the Clean Water Act, as amended, 33 USC 1251, et. seq.
Annual Average
The arithmetic mean of all "daily discharges" of a pollutant measured during the calendar year. In the case of fecal
coliform, the geometric mean of such discharges.
Arithmetic Mean
The summation of the individual values divided by the number of individual values.
B ass
The known diversion of waste streams from any portion of a treatment facility including the collection system, which
is not a designed or established or operating mode for the facility.
Calendar Day
The period from midnight of one day until midnight of the neat day. However, for purposes of this permit, any
consecutive 24-hour period that reasonably represents the calendar day may be used for sampling.
Calendar Quarter
One of the following distinct periods: January through
October through December.
March, April through June, July through September, and
Composite Sample
A sample collected over a 24-hour period by continuous sampling or combining grab samples of at least 100 ml in
such a manner as to result in a total sample representative of the wastewater discharge during the sample period. The
Director may designate the most appropriate method (specific number and size of aliquots necessary, the time
interval between grab samples, etc.) on a case -by -case basis. Samples: may be collected manually or automatically.
Composite samples may be obtained by the following methods:
(1) Continuous: a single, continuous sample collected over a 24-hour period proportional to the rate of flow.
(2) Constant time/variable volume: a series of grab samples collected at equal time intervals over a 24 hour
period of discharge and combined proportional to the rate of flow measured at the time of individual sample
collection, or
(3) Variable time/constant volume: a series of grab samples of equal volume collected over a 24 hour period
with the time intervals between samples determined by a preset number of gallons passing the sampling
point. Flow measurement between sample intervals shall be determined by use of a flow recorder and
totalizer, and the preset gallon interval between sample collection fixed at no greater than 1/24 of the
expected total daily flow at the treatment system, or
(4) Constant time/constant volume: a series of grab samples of equal volume collected over a 24-hour period at
a constant time interval. This method may only be used in situations where effluent flow rates vary
less than 15 percent. The grab samples shall be taken at intervals of no greater than 20 minutes apart
during any 24-hour period and must be of equal size and of no less than 100 milliliters. Use of this method
requires prior approval by the Director.
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NPDES Permit Requirements'
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In accordance with (4) above, influent grab samples shall not be collected more than once per hour.
Effluent grab samples shall not be collected more than once per hour except at wastewater treatment systems
having a detention time of greater than 24 hours. In such cases, effluent grab samples may be collected at
intervals evenly spaced over the 24-hour period that are equal in number of hours to the detention time of the
system in number of days. However, the interval between effluent grab samples may not exceed six hours nor
the number of samples less than four during a 24-hour sampling period.
Continuous flow measurement
Flow monitoring that occurs without interruption throughout the operating hours of the facility. Flow shall be
monitored continually except for the infrequent times when there may be no flow or for infrequent maintenance
activities on the flow device.
Daily Dis_ charge
The discharge of a pollutant measured during a calendar day or any 24-hour period that reasonably represents the
calendar day for purposes of sampling. For pollutants measured in units of mass, the "daily discharge" is calculated as
the total mass of the pollutant discharged over the day. The "daily discharge" concentration comprises the mean
concentration for a 24-hour sampling period as either a composite sample concentration or the arithmetic mean of all
grab samples collected during that period. (40 CFR 122.3)
Daily Maximum
The highest "daily discharge" during the calendar month for conventional and other non -toxicant parameters.
NOTE: Permittees may not submit a "daily average" calculation for determining compliance with permit limits for
toxicants. See the relevant Federal effluent guideline[s] for the appropriate calculation interval.
Da4 Sg=ling
Parameters requiring daily sampling shall be sampled 5 out of every 7 days per week unless otherwise specified in the
pen -nit The Division expects that sampling shall be conducted on weekdays except where holidays or other
disruptions of normal operations prevent weekday sampling. If sampling is required for all seven days of the week
for any permit parameter(s), that requirement will be so noted on the Effluent Limitations and Monitoring Page(s).
DWO or "the Division"
The Division of Water Quality, Department of Environment and Natural Resources.
EMC
The North Carolina Environmental Management Commission.
Facility Closure
The cessation of wastewater treatment at a permitted facility, or the cessation of all activities that require coverage
under the NPDES. Completion of facility closure will allow this permit to be rescinded.
Geometric .Mean
The Nth root of the product of the individual values where N = the number of individual values. For purposes of
calculating the geometric mean, values of "0" (or "< [detection leve]]'D shall be considered =1.
Grab Sample
Individual samples of at least 100 ml collected over a period of time not exceeding 15 minutes. Grab samples can be
collected manually. Grab samples must be representative of the discharge (or the receiving stream, for instrearn
samples).
Hazardous Substance
Any substance designated under 40 CFR Part 116 pursuant to Section 311 of the Clean Water Act.
Instantaneous flow measurement
A measure of flow taken at the time of sampling, when both the sample and flow will be representative of the total
discharge.
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NPDES Permit Requirements
Page 3 of 16
Monthly Average (concentration limitl
The arithmetic mean of all "daily discharges" of a pollutant measured during the calendar month. In the case of fecal
coliform, the geometric mean of such discharges.
Permit Issuing Authority
The Director of the Division of Water Quality.
Quarterly Average (concentration limitl
The average of all samples taken over a calendar quarter.
Severe property damage
Substantial physical damage to property, damage to the treatment facilities which causes them to become inoperable,
or substantial and permanent loss of natural resources which can reasonably be expected to occur in the absence of a
bypass. Severe property damage excludes economic loss caused by delays in production.
Toxic Pollutant:
Any pollutant listed as toxic under Section 307(a)(1) of the Clean Water Act.
Upset
An incident beyond the reasonable control of the Permittee causing unintentional and temporary noncompliance with.
permit effluent limitations and/or monitoring requirements. An upset does not include noncompliance caused by
operational error, improperly designed treatment facilities, inadequate treatment facilities, lack of preventive
maintenance, or careless or improper operation.,
Weekly Average (concentration limitl
The arithmetic mean of all "daily discharges" of a pollutant measured during the calendar week. In the case of fecal
coliform, the geometric mean of such discharges.
Section B. General Conditions
1. Duty to Comply
The Permittee must comply with all conditions of this permit. Any permit noncompliance constitutes a violation
of the Clean Water Act and is grounds for enforcement action; for permit termination, revocation and reissuance,
or modification; or denial of a permit renewal application [40 CFR 122.41].
a. The Permittee shall comply with effluent standards or prohibitions established under section 307(a) of the
Clean Water Act for toxic pollutants and with standards for sewage sludge use or disposal established under
section 405(d) of the Clean Water Act within the time provided in the regulations that establish these
standards or prohibitions or standards for sewage sludge use or disposal, even if the permit has not yet been
modified to incorporate the requirement.
b. The Clean Water Act provides that any person who violates section 301, 302, 306, 307, 308, 318 or 405 of the
Act, or any permit condition or limitation implementing any such sections in a permit issued under section
402, or any requirement imposed in a pretreatment.progra . approved under sections 402(a)(3) or 402(b)(8)
of the Act, is subject to a civil penalty not to exceed $25,000 per day for each violation. [40 CFR 122.41 (a)
(2)]
c. The Clean Water Act provides that any person who negligently violates sections 301, 302, 306, 307, 308, 318, or
405 of the Act,' or any condition or limitation implementing any of such sections in a permit issued under
section 402 of the Act, or any requirement imposed in a pretreatment program approved under section
402(a)(3) or 402(b)(8) of the Act, is subject to criminal penalties of $2,500 tor$25,000 per day of violation, or
imprisonment of not more than 1 year, or both. In the case of a second or subsequent conviction for a
negligent violation, a person shall be subject to criminal penalties of not more than $50,000, per day of
violation, or by imprisonment of not more than 2 years, or both. [40 CFR 122.41 (a) (2)]
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NPDES Permit Requirements
Page4of16
d. Any person who knowingly violates such sections, or such conditions or limitations is subject to criminal
penalties of $5,000 to $50,000 per day of violation, or imprisonment for not more than 3 years, or both. In
the case of a second or subsequent conviction for a knowing violation, a person shall be subject to criminal
penalties of not more than $100,000 per day of violation, or imprisonment of not more than 6 years, or both.
[40 CFR 122.41 (a) (2)]
e. Any person who knowingly violates section 301, 302, 303, 306, 307, 308, 318 or 405 of the Act, or any permit.
condition or limitation implementing any of such sections in a permit issued under section 402 of the Act,
and who knows at that time that he thereby places another person in imminent danger of death ,or serious
bodily injury, shall, upon conviction, be subject to a fine of not more than $250,000 or imprisonment of not
more than 15 years, or both. In the case of a second or subsequent conviction for a knowing endangerment
violation, a person shall be subject to a fine of not more than $500,000 or by imprisonment of not more than
30 years, or both. An organization, as defined in section 309(c)(3)(B)(iii).of the CWA, shall, upon conviction
of violating the imminent danger provision, be subject to a fine of not more than $1,000,000 and can be fined
up to $2,000,000 for second or subsequent convictions: [40 CFR 122.41 (a) (2)]
f.. Under state law, a civil penalty of not more than $25,000 per violation may be assessed against any person
who violates or fails to act in accordance with the terms, conditions, or requirements of a permit. [North
Carolina General Statutes § 143-215.6A]
g. Any person may be assessed an administrative penalty by the Administrator for violating section 301, 302,
306, 307, 308, 318 or 405 of this Act, or any permit condition or limitation implementing any of such
sections in a permit issued under section 402 of this Act Administrative penalties for Class I violations are
not to exceed $10,000 per violation, with the maximum amount of any Class I penalty assessed not to exceed
$25,000. Penalties for Class II violations are not to exceed $10,000 per day for'each day during which the
violation continues, with the maximum amount of any Class II penalty not to exceed $125,000. [40 CFR
122.41 (a) (3)]
2. Duty to Mitigate
The Permittee shall take all reasonable steps to minimize or prevent any discharge or sludge use or disposal in
violation of this permit which has a reasonable likelihood of adversely affecting human health or the environment
[40 CFR 122.41 (d)].
3. Civil and Criminal Liability
Except as provided in permit conditions on "Bypassing" (Part II. C. 4), "Upsets" (Part II. C. 5) and "Power
Failures" (Part II. C. 7), nothing in this' permit shall be construed to relieve- the Permittee from any
responsibilities, liabilities, or penalties for noncompliance pursuant to NCGS 143-215.3, 143-215.6 or Section 309
of the Federal Act, 33 USC 1319. Furthermore, the Permittee is responsible for consequential damages, such as
fish kills, even though the responsibility for effective compliance may be temporarily suspended.
4. Oil and Hazardous Substance Liability
Nothing in this permit shall be construed to preclude the institution of any legal action or relieve the Permittee
from any responsibilities; liabilities, or penalties to which the Permittee is or may be subject to under NCGS 143-
215.75 et seq. or Section 311 of the Federal Act, 33 USG 1321. Furthermore, the Permittee is responsible for
consequential damages, such as fish kills, even though the responsibility for effective compliance may be
temporarily suspended.
5. Property Rights
The issuance of this permit does not convey any property rights in either real or personal property, or any
exclusive privileges, nor does it authorize any injury to private property or any invasion of personal rights, nor
any infringement of Federal, State or local laws or regulations [40 CFR 122.41
6. Onshore or Offshore Construction
This permit does not authorize or approve the construction of any onshore or offshore physical structures or
facilities or the undertaking of any work in any navigable waters.
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NPDES Permit Requirements
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7. Sever_ ability
The provisions of this permit are severable. If any provision of this permit, or the application of any provision of
this permit to any circumstances, is held invalid, the application of such provision to other circumstances, and the
remainder of this permit, shall not be affected thereby [NCGS 150B-23].
8. Duty to Provide Information
The Permittee shall furnish to the Permit Issuing Authority, within a reasonable time, any information which the
Permit Issuing Authority may request to detemiine whether cause exists for modifying, revoking and reissuing, or
terminating this pen -nit or to determine compliance with this permit. The Permittee shall also furnish to the
Permit Issuing Authority upon request,: copies of records required by this, permit [40 CFR 122.41 (h)].
9. Duty to Reapply
If the Permittee wishes to continue an activity regulated by this permit after the expiration date of this permit, the
Permittee must apply for and obtain a new permit [40 CFR 122.41 (b)].
10. Expiration of Permit
The. Permittee- is not authorized. to discharge after the expiration date. In order to receive automatic
authorization to discharge beyond the expiration date, the Permittee shall submit such information, forms, and
fees as are required by the .agency authorized to issue permits no later than 180 days prior to the expiration date.
Any Pennittee that has not requested renewal at least 180 days prior to expiration, or any Permittee that does not
have a permit after the expiration and has not requested renewal at least 180 days prior to expiration, will subject
the Permittee to enforcement procedures as provided in NCGS 143-215.6 and 33 USC 1251 et. seq.
11. Sinaat_o_ry Regukements
All applications; reports, or information submitted to the Permit Issuing Authority shall be signed and certified
[40 CFR 122.41 (k)].
a. All permit applications shall be signed as follows:
(1) For a -corporation: by a responsible corporate officer. For the purpose of this Section, a responsible
corporate officer means: (a) a president, secretary, treasurer or vice president of the corporation in
charge of a principal business function, or any other person who performs similar policy or decision
making functions for the corporation, or (b) the manager of one or more manufacturing, production, or
operating facilities, provided, the manager is authorized to make management decisions which govern the
operation of the regulated facility including having the explicit or implicit duty of making major capital
investment recommendations, and initiating and directing other comprehensive measures to assure long
term environmental compliance with environmental laws and regulations; the manager can ensure that
the necessary systems are established or actions taken to gather complete and accurate information for
permit application requirements; and where authority to sign documents has been assigned or delegated
to the manager in accordance with corporate procedures .
(2) For a partnership or sole proprietorship: by a general partner or the proprietor, respectively; or
(3) For a municipality, State, Federal, or other public agency. by either a principal executive officer or
ranking elected official [40 CFR 122.22].
b. All reports required by the permit and other information requested by the Permit Issuing Authority shall be
signed by a person described in paragraph a. above or by a duly authorized representative of that person. A
person is a duly authorized representative only if-
1 . The authorization is made in writing by a person described above; _
2. The authorization specified either an individual or a .position having responsibility for the overall
operation of the regulated facility or activity, such as the position of plant manager, operator of a well or
well field, superintendent, a position of equivalent responsibility, or an individual or position having
overall responsibility for environmental matters for the company. (A duly authorized representative may
thus be either a named individual or any individual occupying a named position.); and
3. The written authorization is submitted to the Permit Issuing Authority [40 CFR 122.22]
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`. NPDES Permit Requirements
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c. Changes to authorization: If an authorization under paragraph (b) of this section is no longer accurate
because a different individual or position has responsibility for the overall operation of the facility, a new
authorization satisfying the requirements of paragraph (b) of this section must be submitted to the Director
prior to or together with any reports, information, or applications to be signed by an authorized
representative [40 CFR 122.22]
d. Certification. Any person signing a document under paragraphs a. or b. of this section shall make the
following certification [40 CFR 122.221:
I certify, under penalty of law, that this document and all attachments were prepared under my direction or
supervision in accordance with a system designed to assure that qualified personnel properly gather and evaluate
the information submitted. Based on my inquiry of the person or persons who manage the system, or those persons
directly responsible for gathering the information, the information submitted is, to the best of my knowledge and
belief, true, accurate, and complete. 1 am aware that there are significant penalties for submitting false information,
including the possibility of fines and imprisonment for knowing violations."
12: Permit Actions
This permit may be modified, revoked and reissued, or terminated for cause. The filing of a request by the
Permittee for a permit modification, revocation and reissuance, or termination, or a notification of planned
changes or anticipated noncompliance does not stay any permit condition [40 CFR 122.41 (f)].
- r-
13. Permit Modification Revocation and Reissuance, or Termination
The issuance of. this permit does not prohibit the permit issuing authority from reopening and modifying the
permit, revoking and reissuing the permit, or terminating the permit as allowed by the laws, rules, and regulations
contained in Title 40, Code of Federal Regulations, Parts 122 and 123; Title 15A of the North Carolina
Administrative Code, Subchapter 2H .0100; and North Carolina General Statute 143-215.1 et. al.
14. Annual Administering and Compliance Monitoring Fee Requirements
The Permittee must pay the annual administering and compliance monitoring fee within thirty days after being
billed by the Division. Failure to pay the fee in a timely manner in accordance with 15A NCAC 2H.0105 (b) (2)
may cause this Division to initiate action to revoke the permit.
Section C. Operation and Maintenance of Pollution Controls
Certified Operator
Upon classification of the permitted facility by the Certification Commission, the Permittee shall employ a
certified water pollution control treatment system operator in responsible charge (ORC) of the water pollution
control treatment system. Such operator must hold a certification of the grade equivalent to or greater than the
classification assigned to the water pollution control treatment system by the Certification Commission. The
Permittee must also employ one or more certified Back-up ORCs who possess a currently valid certificate of the
type of the system. Back-up ORCs must possess a grade equal to (or no more than one grade less than) the grade
of the system [15A NCAC 8G.0201].
The ORC of each Class I facility must:
➢ Visit the facility at least weekly
➢ Comply with all other conditions of 15A NCAC 8G.0204.
The ORC of each Class II, III and IV facility must:
➢ Visit the facility at least daily, excluding weekends and holidays
➢ Properly manage and document daily operation and maintenance of the facility
➢ Comply with all other conditions of 15A NCAC 8G.0204.
Once the facility is classified, the Permittee shall submit a letter to the Certification Commission designating the
operator in responsible charge:
a. Within 60 calendar days prior to wastewater being introduced into a new system
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b. Within 120 calendar days of
➢ Receiving notification of a change in the classification of the system requiring the designation of a
new ORC and back-up ORC
➢ A vacancy in the position of ORC or back-up ORC.
2. Proper Operation and Maintenance
The Permittee shall at all times provide the operation and maintenance resources necessary to operate the existing
facilities at optimum efficiency. The Permittee shall at all times properly operate and maintain all facilities and
systems of treatment and control (and related appurtenances) which are installed or used by the Permittee to
achieve compliance with the conditions of this permit. Proper operation and maintenance also includes adequate
laboratory controls and appropriate quality assurance procedures. This provision requires the Permittee to install
and operate backup or auxiliary facilities only when necessary to achieve compliance -with the conditions of the
permit [40'CFR 122.41 (e)].
3. Need to Halt or Reduce not a Defense
It shall not be -a defense for a Permittee in an enforcement action that it would have been necessary to halt or
reduce the permitted activity in order to maintain compliance with the condition of this permit [40 CFR 122.41
(c)]
4. BMassing of Treatment Facilities
a. Bypass not exceeding limitations [40 CFR 122.41 (m) (2)]
The Permittee may allow any bypass to occur which does not cause effluent limitations to be exceeded, but
only if it also is for essential maintenance to assure efficient operation. These bypasses are not subject to the
provisions of Paragraphs b. and c. of this section.
b. Notice [40 CFR 122.41 (m) (3)]
(1) Anticipated bypass. If the Pertnittee knows in advance of the need for a bypass, it shall submit prior
notice, if possible at least ten days before the date of the bypass; including an evaluation of the
anticipated quality and effect of the bypass.
(2) Unanticipated bypass. The Permittee shall submit notice of an unanticipated bypass as required in Part
II. E. 6. (24-hour notice).
c. Prohibition of Bypass
(1) Bypass from the treatment facility is prohibited and the Permit Issuing Authority may take enforcement
action against a Permittee for bypass, unless:
(A) Bypass was unavoidable to prevent loss of life, personal injury or severe property damage;
(B) There were no'feasible alteratives: to the. bypass, such as the use of auxiliary treatment facilities,
retention of untreated wastes or maintenance during normal periods .of equipment downtime. This
condition is not satisfied if adequate backup equipment should have been installed in the exercise of
reasonable engineering judgment to prevent a bypass which occurred during normal periods of
equipment downtime or preventive maintenance; and
(C) The Permittee submitted notices as required under Paragraph b. of this section.
(2) Bypass from the collection system is prohibited and the Permit Issuing Authority may take enforcement
action against a Permittee for a bypass as provided in any current or future system -wide collection system
permit associated with the treatment facility.,
(3) The Permit Issuing Authority may approve an anticipated bypass, after considering its adverse effects, if
the Permit Issuing Authority determines that it will meet the three conditions listed above in Paragraph c.
(1) of this section.
5. U sets
a. Effect of an upset [40 CFR 122.41 (n) (2)]: An upset constitutes an affirmative defense to an action
brought for noncompliance with such technology based permit effluent limitations if the requirements of
- paragraph b. of this condition are met. No determination made during administrative review of claims that
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noncompliance was caused by upset, ,and before an action for noncompliance, is final administrative action
subject to judicial review.
b. Conditions necessary for a demonstration of upset: A Permittee who wishes to establish the
affirmative defense of upset shall demonstrate, through properly signed, contemporaneous operating logs, or
other relevant evidence that:
(1) An upset occurred, and that the Permittee can identify the cause(s) of the upset,
(2) The Permittee facility was at the time being properly operated; and
(3) The Permittee submitted notice of the upset as required in.Part II. E. 6. (b) of this permit.
(4) The Permittee complied with any remedial measures required under Part II. B. 2. of this permit.
c. Burden of proof [40 CFR 122.41 (n) (4)]: The Permittee seeking to establish the occurrence of an
upset has the burden of proof in any enforcement proceeding.
6. Removed Substances
Solids, sludges, filter backwash, or other pollutants removed in the course of treatment or control of wastewaters
shall be utilized/disposed of in accordance with NCGS 143-215.1 and in a manner such as to prevent any pollutant
from such materials from entering waters of the State or navigable waters of the United States. The Permittee
shall comply with all existing Federal regulations governing the disposal of sewage sludge. Upon promulgation of
40 CFR Part 503, any permit issued by the Permit Issuing Authority for the utilization/disposal of sludge may be
reopened and modified, or revoked and reissued, to incorporate applicable requirements at 40 CFR 503. The
Permittee shall comply with applicable 40 CFR 503 Standards for the Use and Disposal of Sewage Sludge (when
promulgated) within the time provided in the regulation, even if the permit is not modified to incorporate the
requirement. The Permittee shall notify the Permit Issuing Authority of any significant change in its sludge use
or disposal practices.
7. Power Failures
The Permittee is responsible for maintaining adequate safeguards (as required by 15A NCAC 2H.0124 —
Reliability) to prevent the discharge of untreated or inadequately treated wastes during electrical power failures
either by means of alternate power sources, standby generators or retention of inadequately treated effluent.
Section D. Monitoring and Records
Representative Sampling
Samples collected and measurements taken, as required herein, shall be characteristic of the volume and nature of
the permitted discharge. Samples collected at -a frequency less than daily shall be taken on a day and time that is
characteristic of the discharge over the entire period the sample represents. All samples shall be taken at the
monitoring points'specified in this permit. and, unless otherwise specified, before. the effluent joins or is diluted
by any other wastestream, body of water, or substance. Monitoring points shall not be changed without
notification to and the approval of the Permit Issuing Authority [40 CFR 122.41 (j)].
2. RMortin
Monitoring results obtained during the previous month(s) shall be summarized for each month and reported on a
monthly Discharge Monitoring Report (DMR) Form (MR 1, 1.1, 2, 3) or alternative forms approved by the
Director, postmarked no later than the last calendar day of the month following the completed reporting period.
The first DMR is due on the last day of the month following the issuance of the permit or in the case of a new
facility, on the last day of the month following the commencement of discharge. Duplicate signed copies of
these, and all other reports required herein, shall be submitted to the following address:
NC DENR / Division of Water Quality / Water Quality Section
ATTENTION: Central Files
1617 Mail Service Center
Raleigh, North Carolina 27699-1617 '
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3. Flow Measurements
Appropriate flow measurement devices and methods consistent with accepted scientific practices shall be selected
and used to ensure the accuracy and reliability of measurements of the volume of monitored discharges. The
devices shall be installed, calibrated and maintained to ensure that the accuracy of the measurements is consistent
with the accepted capability of that type of device. Devices selected shall be capable of measuring flows with a
maximum deviation of less than 10% from the true discharge rates throughout the range of expected discharge
volumes. Flow measurement devices shall be accurately calibrated at a minimum of once per year and maintained
to ensure that the accuracy of the measurements is consistent with the accepted capability of that type of device.
The Director shall approve the flow measurement device and monitoring location prior to installation.
Once -through condenser cooling water flow monitored by pump logs, or pump hour meters as specified in Part I
of this permit and based on the manufacturer's pump curves shall not be subject to this requirement. .
4. Test Procedures
Test procedures for the analysis of pollutants shall conform to the EMC regulations (published pursuant to
NCGS 143-215.63 et. seq.), the Water and Air Quality Reporting Acts, and to regulations published pursuant to
Section 304(g), 33 USC 1314, of the Federal Water Pollution Control Act (as Amended), and 40 CFR 136; or in
the case of sludge use or disposal, approved under 40 CFR 136, unless otherwise specified in 40 CFR 503, unless
other test procedures have been specified in this permit [40 CFR 122.41].
To meet the intent of the monitoring required by this permit, all test procedures must produce minimum
detection and reporting levels that are below the permit discharge requirements and all data generated must be
reported down to the minimum detection or lower reporting level of the procedure. If no approved methods are
determined capable of achieving minimum detection and reporting levels below permit discharge requirements,
then the most sensitive (method with the lowest possible detection and reporting level) approved method must
be used.
5. Penalties for Tampering
The Clean Water Act provides that any person who falsifies, tampers with, or knowingly renders inaccurate, any
monitoring device or method required to be maintained under this permit shall, upon conviction, be punished by
a fine of not more than $10,000 per violation, or by imprisonment for not more than two years per violation, or
by both. If a conviction of a person is for a violation committed after a first conviction of such person under this
paragraph, punishment is a fine of not more than $20,000 per day of violation, or by. imprisonment of not more
than 4 years, or both [40 CFR 122.41].
6. Records Retention
Except for records of monitoring information required by this permit related to the Permittee's sewage sludge
use and disposal activities, which shall be retained for a period of at least five years (or longer as required by 40
CFR 503), the Permittee shall retain records of all monitoring information, including.
➢ all calibration and maintenance records
➢ all original strip chart recordings for continuous monitoring instrumentation
➢ copies of all reports required by this permit
➢ copies of all data used to complete the application for this permit
These records or copies shall be maintained for a period of at least 3 years from the date of the sample,
measurement, report or application. This period may be extended by request of the Director at any time [40 CFR
122.41].
7. Recording Results
For each measurement or sample taken pursuant to the requirements of this permit, the Permittee shall record
the following information [40 CFR 122.41]:
a. The date, exact place, and time of sampling or measurements;
b. The individual(s) who performed the sampling or measurements;
c. The date(s) analyses were performed;
d. The individual(s) who performed the analyses;
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e. The analytical techniques or methods used; and
f. The results of such analyses.
8. Inspection and EnM
The Permittee shall allow the Director, or an authorized representative (including an authorized contractor acting
as a representative of the Director), upon the presentation of credentials and other documents as may be required
bylaw, to;
a. Enter upon the Permittee's premises where a regulated facility or activity is located or conducted, or where
records must be kept under the conditions of this permit;
b. Have access to and copy, at reasonable times, any records that must be kept under the conditions of this
permit;
c. Inspect at reasonable times any facilities, equipment (including monitoring and control equipment), practices,
or operations regulated or required under this permit; and
d. Sample or monitor at reasonable times, for the purposes of assuring permit compliance or as otherwise
authorized by the Clean Water Act, any substances or parameters at any location [40 CFR 122.41 (i)].
Section E Reporting Requirements
1. Change in Discharge
All discharges authorized herein shall.be consistent with the terms and conditions of this permit. The discharge
of any pollutant identified in this permit more frequently than or at a level in excess of that authorized shall
constitute a violation of the permit.
2. Planned Changes
The Permittee shall give notice to the Director as
additions to the permitted facility [40 CFR 122.41 (1)].
soon as possible of any planned physical alterations or
Notice is required only when:
a. The alteration or addition to a permitted facility may meet one of the criteria for new sources at 40 CFR
122.29 (b); or
b. The alteration or addition could significantly change the nature or increase the quantity of pollutants
discharged. This notification applies to pollutants subject neither to effluent limitations in the permit, nor to
notification requirements under 40 CFR 122.42 (a) (1).
c. The alteration or addition results in a significant change in the Permittee's sludge use or disposal practices,
and such alteration, addition or change may justify the application of permit conditions that are different
from or absent in the existing permit, including notification of additional use or disposal sites not reported
during the permit application process or not reported pursuant to an approved land application plan.
3. Anticipated Noncompliance
The Permittee shall give advance notice to the Director of any planned changes to the permitted facility or other
activities that might result in noncompliance with the permit [40 CFR 122.41 (1) (2)].
4. Transfers
This permit is not transferable to any person except after notice to the Director. The Director may require
modification or revocation and reissuance of the permit to document the change of ownership. Any such action
may incorporate other requirements as may be necessary under the Clean Water Act [40 CFR 122.41 (1) (3)].
5. Monitoring Reports
Monitoring results shall be reported at the intervals specified elsewhere in this permit [40 CFR 122.41 (1) (4)].
a. Monitoring results must be reported on a Discharge Monitoring Report (DMR) (See Part II. D. 2) or forms
provided by the Director for reporting results of monitoring of sludge use or disposal practices.
b. If the Permittee monitors any pollutant more frequently than required by this permit, the results of such
monitoring shall be included in the calculation and reporting of the data submitted on the DMR.
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6. Twenty-four Hour Reporting
a. The Permittee shall report to the Director or the appropriate Regional Office any noncompliance that
potentially threatens public health or the enviionent. Any information shall be provided orally within 24
hours from the time the Permittee became aware of the circumstances. A written submission shall also be
provided within 5, days of the time the Permittee becomes aware of 'the circumstances. The written
submission shall contain a description of the noncompliance,. and its cause; the period of noncompliance,
including exact dates and times, and if the noncompliance has not been corrected, the anticipated time it is
expected to continue; and steps taken or planned to reduce, eliminate, and prevent reoccurrence of the
noncompliance [40 CFR 122.41 (1) (6)].
b. .The -Director may waive the written report on a case -by -case basis for reports under this section if the oral
report has been received within 24 hours.
C. Occurrences outside normal business hours may also be reported to the Division's Emergency Response
personnel at [phone], [phone] or [phone].
7. Other Noncompliance
The Permittee shall report all instances of noncompliance not reported under Part II. E. 5 and 6. of this permit at
the time monitoring reports are.submitted. The reports shall contain the information listed in Part II. E. 6. of
this permit [40 CFR 122.41 (1) (7)].
8. Other Information
Where the Permittee becomes aware that it failed to submit any relevant facts in a permit application, or
submitted incorrect information in a permit application or in any report to. the Director, it shall promptly submit
such facts or information [40 CFR 122.41 (1) (8)].
9. Noncompliance Notification
-The Permittee shall report by telephone to either the central office or the appropriate regional office of the
Division as soon as possible, but in no case more than 24 hours or on the next working day following the
occurrence or first knowledge of the occurrence of any of the following.
a. Any occurrence at the water pollution control facility which results in the discharge of significant amounts of
wastes which are abnormal in quantity or characteristic, such as the dumping of the contents of a sludge
,digester; the known passage of a slug of hazardous substance through the facility; or any other unusual
circumstances.
b. Any process unit failure, due to known or unknown reasons, that render the facility incapable of adequate
wastewater treatment such as mechanical or electrical failures of pumps, aerators, compressors, etc. -
c. Any failure of a pumping station, sewer line, or treatment facility resulting in a by-pass directly to receiving
waters without treatment of all or any portion of the influent to such station or facility.
Persons reporting such occurrences by telephone shall also file a written report within 5 days following first
knowledge of the occurrence.
10. Availability. of Reports
Except for data determined to, be confidential under NCGS 143-215.3 (a)(2) or Section 308 of the Federal Act, 33
USC 1318, all reports prepared in accordance with the terms shall be available for public inspection at the offices
of the Division of Water Quality. As required by the Act, effluent data shall not be considered confidential.
Knowingly making any false statement on any such report may result in the imposition of criminal penalties as
provided for in NCGS 143-215.1(b)(2) or in Section 309 of the Federal Act.
11. Penalties for Falsification of Reports
The Clean Water Act provides that any person who knowingly makes any false statement, representation, or.
certification in any record or other document submitted or required to be maintained under this permit, including
monitoring reports or reports of compliance or noncompliance shall, upon conviction, be punished by a fine of
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not more than $25,000 per violation, or by imprisonment for not more than two years per violation, or by both
[40 CFR 122.41].
12. Annual Performance Reports
Permittees who own or operate facilities that collect or treat municipal or domestic waste .shall provide an annual
report to the Permit Issuing Authority and to the users/customers served by the Permittee (NCGS 143-215.1C).
The'report shall summarize the performance of the collection or treatment system, as well as the extent to which
the facility was compliant with applicable Federal or State laws, regulations and rules pertaining towater quality.
The report shall be provided no later than sixty days after the end of the calendar or fiscal year, depending upon
which annual period is used for evaluation.
PARTIII
OTHER REQUIREMENTS
Section A. Construction
The Permittee shall not commence construction of wastewater treatment facilities, nor add to'the planes treatment
capacity, nor change the treatment processes) utilized at the treatment plant unless. -the Division has, issued an
Authorization to Construct (AtC) permit. Issuance of an AtC will not occur until Final Plans and Specifications for
the'proposed construction have been submitted by the Permittee and approved by the -Division.
Section B. Groundwater Monitoring
The Permittee shall, upon written notice from. the Director of the Division of Water Quality, conduct groundwater
monitoring as may be required to determine the compliance of this NPDES permitted facility with the current
groundwater standards.
Section C. Changes in Discharges of Toxic Substances
The Permittee shall notify the Permit Issuing Authority as soon as it knows or has reason to believe (40 CFR 122.42):
a. That any activity has occurred or will occur which would result in the discharge, on a routine or frequent
basis, of any toxic pollutant which is not limited in the permit, if that discharge will exceed the highest of the
following "notification levels";
(i) One hundred micrograms per liter (100 N.g/L);
(2) Two hundred micrograms per liter. (200 µg/L) for acrolein and acrylonitrile; five hundred micrograms
per liter (500 µg/L) for 2.4-dinitrophenol and for 2-methyl-4.6-dinitrophenol; and one milligram per liter
(1 mg/L) for antimony;
(3) Five times the maximum concentration value reported for that pollutant in the permit application.
b. That any activity has occurred or will occur which would result in any discharge, on a non -routine or
infrequent basis, of, a. toxic pollutant .which is .not limited in'the permit, if 'that discharge will exceed the
highest of the following "notification levels';
(1) Five hundred micrograms per liter (500 µg/L);
(2) One milligram per liter (1 mg/L). for antimony;
(3) Ten times the maximum concentration value reported for that pollutant in the permit application.
Section D. Evaluation of Wastewater Discharge Alternatives
The Permittee shall evaluate all wastewater disposal alternatives and pursue the most environmentally sound
alternative of the reasonably cost effective alternatives. If the facility is in substantial non-compliance with the terms
and conditions of the NPDES permit or governing rules, regulations or laws, the Permittee shall submit a report in
such form and detail as required by the Division evaluating these alternatives and a plan of action within 60 days of
notification by the Division.
Section E., Facility Closure Requirements,
The Permittee must notify the Division at least 90 days prior to the closure of any wastewater treatment system
covered by this permit. The Division may require specific measures during deactivation of the system to prevent
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adverse impacts to waters of the State. This permit cannot be rescinded while any activities requiring this permit
continue at the permitted facility.
PART IV
SPECIAL CONDITIONS FOR MUNCIPAL FACILITIES
Section A Publicly Owned Treatment Works (POTWsI
All POTWs must provide adequate notice to the Director of the following-
1. Any new introduction of pollutants into the POTW from an indirect discharger which would be subject to
section 301 or 306 of CWA if it were directly discharging those pollutants; and
2. Any substantial change in the volume or character of pollutants being introduced by an indirect discharger
as influent to that POTW at the time of issuance of the permit.
3. For purposes of this paragraph, adequate notice shall include information on (1) the quality and quantity of
effluent introduced into the POTW, and (2) any anticipated impact of the change on the quantity or quality
of effluent to be discharged from the POTW.
Section B - Municipal Control of Pollutants from Industrial Users.
1. Effluent limitations are listed in Part I of this permit. Other pollutants attributable to inputs from
industries using the municipal system may be present in the Permittee's discharge. At such time as
sufficient information becomes available to establish limitations for such pollutants, this' permit may be
revised to specify effluent limitations for any or all of such other pollutants in accordance with best
practicable technology or water quality standards.
2. Under no circumstances shall the* Permittee allow introduction of the .following wastes in the waste
treatment system:
a. Pollutants which create a fire or explosion hazard in the POTW, including, but not limited to,
wastestreams with a closed cup flashpoint of less than 140 degrees Fahrenheit or 60 degrees
Centigrade using the test methods specified in 40 CFR 261.21;
b. Pollutants which will cause corrosive structural damage to the POTW, but in no case Discharges
with pH lower than 5.0, unless the works is specifically designed to accommodate such Discharges;
C. Solid or viscous pollutants in amounts which will cause obstruction to the flow in the POTW
resulting in Interference;
d. Any pollutant, including oxygen demanding pollutants (BOD, etc.) released in a Discharge at a flow
rate and/or pollutant concentration which will cause Interference with the POTW;
e. Heat in amounts which will inhibit biological activity in the POTW resulting in Interference, but in
no case heat in such quantities that the temperature at the POTW Treatment Plant exceeds 40°C
(104°F) unless the Division, upon request of the POTW, approves alternate temperature limits;
f. Petroleum oil, nonbiodegradable cutting oil, or products of mineral oil origin in amounts that will
cause interference or pass through;
g. Pollutants which result in the presence of toxic gases, vapors, or fumes within the POTW in a
quantity that may cause acute worker health and safety problems;
h. Any trucked or hauled pollutants, except at discharge points designated by the POTW.
3. With regard to the effluent requirements listed in Part I of this permit, it .may be necessary for the
Permittee to supplement the requirements of the Federal Pretreatment Standards (40 CFR, Part 403) to
ensure compliance by the Permittee with all applicable effluent limitations. Such actions by the Permittee
may be necessary regarding some or all of the industries discharging to the municipal system.
4. The Peimittee shall require any industrial discharges sending influent to the permitted system to meet
Federal Pretreatment Standards promulgated in response to Section 307(b) of the Act. Prior to accepting
wastewater from any significant industrial user, the Permittee shall either develop and submit to the
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Division a Pretreatment Program for approval per 15A NCAC 2H .0907(a) or modify an existing
Pretreatment Program per 15A NCAC 2H .0907(b).
5. This permit shall be modified, or alternatively, revoked and reissued, to incorporate or modify an approved
POTW Pretreatment Program or to include a compliance schedule for the development of a POTW
Pretreatment Program as required under Section 402(b)(8) of the Clean Water Act and implementing
regulations or by the requirements of the approved State pretreatment program, as appropriate.
Section C. Pretreatment Programs
Under authority of sections 307(b) and (c) and 402(b)(8) of the Clean Water Act and implementing regulations 40
CFR Part 403, North Carolina General Statute 143-215.3 (14) and implementing regulations 15A NCAC 2H
.0900, and in accordance with the approved pretreatment program, all provisions and regulations contained and
referenced in the Pretreatment Program Submittal are an enforceable part of this permit.
The Permittee shall operate its approved pretreatment program in accordance with Section 402(b)(8) of the Clean
Water Act, the Federal Pretreatment Regulations 40 CFR Part 403, the State Pretreatment Regulations 15A
NCAC 2H .0900, and the legal authorities, policies, procedures, and financial provisions contained in its
pretreatment program submission and Division approved modifications there of. Such operation shall include
but is not limited to the implementation of the following conditions and requirements:
1. Sewer Use Ordinance (SUO�
The Permittee shall maintain adequate legal authority to implement its approved pretreatment program.
2. Industrial Waste Survey(IWS�
The Permittee shall update its Industrial Waste Survey (IWS) to include all users of the sewer collection
system at least once every five years.
3. Monitoring Plan
The Permittee shall implement a Division approved Monitoring Plan for the collection of facility specific
data to be used in a wastewater treatment plant Headworks Analysis (HWA) for the development of
specific pretreatment local limits. Effluent data from the Plan shall be reported on the DMRs (as required
by Part II, Section D, and Section E.5.).
4. 'Headworks Analysis aj2 A) and Local Limits
The Permittee shall obtain Division approval of a Headworks Analysis (HWA) at least once every five
years, and as required by the Division. Within 1.80 days of the effective date of this permit (or any
subsequent permit modification) the Pernuttee shall submit to the Division a written technical evaluation
of the need to revise local limits (i.e., an updated HWA or documentation of why one is not needed) [40
CFR 122.44]. The Permittee shall develop, in accordance with 40 CFR 403.5(c) and 15A NCAC 2H .0909,
specific Local Limits to implement the prohibitions listed in 40 CFR 403.5(a) and (b) and 15A NCAC 2H
.0909.
-5. Industrial User Pretreatment Permits (IUP) & Allocation Tables
In accordance with NCGS 143-215.1, the Permittee shall issue to all significant industrial users, permits for
operation of pretreatment equipment and discharge to the Permittee's treatment works. These permits
shall contain limitations, sampling protocols, reporting requirements, appropriate standard and special
conditions, and compliance schedules as necessary for the installation of treatment and control
technologies to assure that their wastewater discharge will meet all applicable pretreatment standards and
requirements. The Permittee shall maintain a current Allocation Table (AT) which summarizes the results
of the Headworks Analysis (HWA) and the limits from all Industrial. User Pretreatment Permits (IUP).
Permitted IUP loadings for each parameter cannot exceed the treatment capacity of the POTW as
determined by the HWA.
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6. Authorization to Construct (A to C)
The Permittee shall ensure that an Authorization to Construct permit (AtC) is issued to all applicable
industrial users for the construction or modification of any pretreatment facility. Prior to the issuance of
an AtC, the proposed pretreatment facility and treatment process must be evaluated for its capacity to
comply with all Industrial User Pretreatment Permit (lUP) limitations.
7. POTW Inspection & Monitoring of their SIUs .
The Permittee shall conduct inspection, surveillance, and monitoring activities as described in its Division
approved pretreatment program in order to determine, independent of information supplied by industrial
users, compliance with applicable pretreatment standards. The Permittee must:
a. Inspect all Significant Industrial Users (SIUs) at least once per calendar year, and
b. .Sample all Significant Industrial Users (SIUs) at least twice per calendar year for all permit -
limited pollutants, once during the period from January 1 through June 30 and once during the
period from July 1 through December 31, except for organic compounds which shall be sampled
once per calendar year,
8. SIU Self Monitoring and Reportinn
The Permittee shall require all industrial users to comply with the applicable monitoring and reporting
requirements outlined in the Division approved pretreatment program, the industry's pretreatment permit,
or in 15A NCAC 2H .0908.
9. Enforcement Response Plan XRP)
The Permittee shall enforce and obtain appropriate remedies for violations of all pretreatment standards
promulgated pursuant to section 307(b) and (c) of the Clean Water Act (40 CFR 405 et. seq.), prohibitive
discharge standards as set forth in 40 CFR 4035 and 15A NCAC 2H .0909, and specific local limitations.
All enforcement actions shall be consistent with the Enforcement Response Plan (ERP) approved by the
Division.
10. Pretreatment Annual Reports (PAR)
The Permittee shall report to the Division in accordance with 15A NCAC 2H .0908. In lieu of submitting
annual reports, Modified Pretreatment Programs developed under 15A NCAC 2H .0904 (b) may be
required to meet with Division personnel periodically to discuss enforcement of pretreatment requirements
and other pretreatment implementation issues.
For all other active pretreatment programs, the Permittee shall submit two copies of a Pretreatment Annual
Report (PAR) describing its pretreatment activities over the previous twelve months to the Division at the
following address:
NC DENR / DWQ / Pretreatment Unit
1617 Mail Service Center
Raleigh, NC 27699-1617
These reports shall be submitted according to a schedule established by the Director and shall contain the
following.
a) Narrative
A brief discussion of reasons for, status of, and actions taken for all Significant Industrial
Users (SATs) in Significant Non -Compliance (SNC);
b.) Pretreatment Progrram Summ= XkS�
A pretreatment program summary (PPS) on specific forms approved by the Division;
c.) Significant Non -Compliance Report (SINCRI
The nature of the violations and the actions taken or proposed to correct the violations on
specific forms approved by the Division;
d.) Industrial Data Summary Forms ODS4,
IJ
Version 6/20/2003

NPDES Permit Requiremeni.! ,
Page 16 of 16
Monitoring data from samples collected by both the POW and the Significant Industrial
User (SIUI). These analytical results must be reported on Industrial Data Summary Forms
(IDSF) or other specific format approved by the Division;
e.) Other Information
Copies of the POTW's allocation table, new or modified enforcement compliance schedules,
public notice of SIUs in SNC, and any other information, upon request, which in the
opinion of the Director is needed to determine compliance with the pretreatment
implementation requirements of this permit;
11. Public Notice
The Permittee shall publish annually a list of Significant Industrial Users (SIUs) that were in Significant
Non -Compliance (SNC) as defined in the Permittee's Division approved Sewer Use Ordinance with
applicable pretreatment requirements and standards during the previous twelvemonth period. This list
shall be published within four months of the applicable twelve-month period.
12. Record Keeping
The Permittee shall retain for a minimum of three years records of monitoring activities and results, along
with support information including general records, water quality records, and records of industrial impact
on the POTW.
13. Funding and Financial Report
The Permittee shall maintain adequate funding and staffing levels to accomplish the objectives of its
approved pretreatment program.
14. Modification to Pretreatment Programs
Modifications to the approved pretreatment program including but not limited to local limits
modifications, POTW monitoring of their Significant Industrial Users (SIUs), and Monitoring Plan
modifications, shall be considered a permit modification and shall be governed by 15 NCAC 2H .0114 and
15A NCAC 2H .0907.
Version 6/20/2003

T
� E
Frazier, Wanda
From:
Sent:
To:
Cc:
Subject:..
Attachments:
Hi Charles,
Frazier, Wanda
Monday, November 29, 2010 3:09 PM
Weaver, Charles
Edwards, Roger; Pugh, James L.
NCO086053 Pilot Travel Center DRAFT permit renewal
NCO086053 Pilot Travel Center #393 Expedited Fact
Sheet.doc; NCO086053 Pilot Travel Center #393 DRAFT
permit 2010.d'oc; NCO086053 Pilot Travel Center box
2010.doc; NCO086053 Pilot Travel Center #393 map.ppt;
86053 a cover page 2010.doc; NC0086053 4-28-09.pdf;
NCO086053 2-25-10.pdf
Here are my comments for -the permit renewal for NCO086053 Pilot Travel Center..
Attached are the two,most recent inspections and facility cover page.
Here's what I would suggest for the draft permit:
Supplement to permit cover page: (see attachment)
Continue to operate:
0.025 MGD extended aeration concrete plant consisting of: 5,000 gallon flow equalization
basin with dual alternating 0.5 HP pumps and manual bar screen; six 5,000 gallon aeration
basins with dual-549 cfm blowers providing diffused air; two rectangular 5200 gallon (78 sq
ft each) clarifiers with skimmers and sludge returns; 5000 gallon aerobic digestor; tablet
chlorinator; 875 gallon chlorine contact chamber; tablet dechlorinator; and 500 gallon
dechlorination /,post aeration -chamber.
Everything else looks -good..
ARO recommends renewal of -this permit-.
Thanks,
Wanda
Wanda .Frazier
Email: Wanda.FrazierOancdenr.gov
North,Carolina Department of
Environment and Natural Resources
Asheville Regional Office
1

I J
Division of Water Quality
Surface Water Protection Section
2090 US 70 Highway
Swannanoa, NC 28778
Switchboard: 828-296-4500 x 4662
Direct line: 828=296-4662
Fax: [phone]
Notice: E-mail correspondence to and from this address may be subject to the North Carolina
Public Records Law and therefore may be disclosed to third parties.
-----Original Message -----
From: Weaver, Charles
Sent: Wednesday, November 03, 2010 1:26 PM
To: Pugh, James L.; Frazier, Wanda
Subject: DRAFT permit renewal for NC0086053
Importance: High
This is a class WW-2 facility in Haywood County.
This draft will go to Notice on 11/10/2010. Please send me any comments by 11/29/2010.
Thanks,
CHW
Messages sent to or from this address are subject to the North Carolina Public Records Law.
2

FACT SHEET FOR EXPEDITED PERMIT RENEWALS
This form must be completed by Permit Writers for all expedited permits which do not require
full Fact Sheets. Expedited permits are generally simple 100% domestics (e.g., schools, mobile
home parks, etc) that can be administratively renewed with minor changes, but can include
facilities with more complex issues (Special Conditions, 303(d) listed water, toxicity testing,
instream monitoring, compliance concerns).
Basic Information for Expedited Permit Renewals
Permit Writer/Date
Charles H. Weaver — 11 /3/20 10
Permit Number
NC0086053
Facility Name
Pilot Travel Center #393 WWTP
Basin Name/Sub-basin number
French Broad / 04-03-05
Receiving Stream
Stingy Branch
Stream Classification in Permit
C
Does permit need Daily Max NH3 limits?
No — already resent
Does permit need TRC limits/language?
No — already present
Does permit have toxicity testing?
No
Does permit have Special Conditions?
No
Does permit have instream monitoring?
No
Is the stream impaired (on 303(d) list)?
No
Any obvious compliance concerns?
No
Any permit mods since lastpermit?
No
New expiration date
1/31/2016
Comments received on Draft Permit?
Most Commonly Used Expedited Language:
• 303(d) language for Draft/Final Cover Letters: "Please note that the receiving stream
is listed as an impaired waterbody on the North Carolina 303(d) Impaired Waters List.
Addressing impaired waters is a high priority with the Division, and instream data will
continue to be evaluated. If there is noncompliance with permitted effluent limits and
stream impairment can be attributed to your facility, then mitigative measures may be
required".
• TRC language for Compliance Level for Cover Letters/Effluent Sheet Footnote:
"The facility shall report all effluent TRC values reported by a NC certified laboratory
including field certified. However, effluent values below 50 µg/1 will be treated as zero
for compliance purposes."

A7*
A--
NCDENR-
North Carolina Department of Environment and Natural Resources
Division of Water Quality
Beverly Eaves Perdue Coleen H. Sullins Dee Freeman
Governor Director Secretary
November 10, 2010
Mr. Alan J. Fass
Dynamis, Inc.
P.O. Box 50636
Knoxville, TN 37950
Subject: Draft NPDES Permit NC0086053
Pilot Travel Center #393 WWTP
Class WW-2
Haywood County
Dear Mr. Fass:
The Division has reviewed your request to renew the subject permit on behalf of Pilot Travel Centers LLC.
Please review this draft carefully to ensure your thorough understanding of the information, conditions, and
requirements it contains.
The draft permit includes the following changes from the existing permit:
➢ The revised compliance level for TRC has been added.
With this notification, the Division will solicit public comment on this draft permit by publishing a notice in
newspapers having circulation in the general Haywood County area, per EPA requirements. Please
provide your comments, if any, to me no later than 30 days after receiving this draft permit.
Following the 30-day public comment period, the Division will review all pertinent comments and take
appropriate action prior to issuing a final permit. If you have questions concerning the draft, please contact
me at the telephone number or e-mail address listed at the bottom of this page.
Sincerely,
Charles H. Weaver, Jr.
NPDES Unit
cc: NPDES Unit
Joey Cupp / Pilot Travel Centers, Inc. [5508 Lonas Rd, Knoxville, TN, 37909-3221]
1617 Mail Service Center, Raleigh, North Carolina 27699-1617 One 512 North Salisbury Street, Raleigh, North Carolina 27604 Nort1,
� Carolina
Phone: [phone] !FAX [phone] I Internet: www.ncwaterquality.org ��tu"�"�
[e-mail]
An Equal Opportunity/Affirmative Action Employer - 50% Recycled/10% Post Consumer Paper

Permit NCO086053
STATE OF NORTH CAROLINA
DEPARTMENT OF ENVIRONMENT AND NATURAL RESOURCES
DIVISION OF WATER QUALITY
PERMIT
TO DISCHARGE WASTEWATER UNDER THE
NATIONAL POLLUTANT DISCHARGE ELIMINATION SYSTEM
In compliance with the provision of North Carolina General Statute 143-215.1, other lawful standards and regulations
promulgated and adopted -by the North Carolina Environmental Management Commission, and the Federal Water Pollution
Control Act, as amended,
Pilot Travel Centers LLC
is hereby authorized to discharge wastewater from a facility located at the
Pilot Travel Center# 393
3712 Crabtree Rd
Waynesville
Haywood County
to receiving waters designated as Stingy'Branch in subbasin 04-03-05 of the French Broad River Basin in
accordance with effluent limitations, monitoring requirements, and other conditions set forth in Parts I, II,
III and IV hereof.
This permit shall become effective
This permit and authorization to discharge shall expire at midnight on January 31, 2016.
Signed this day
Coleen H. Sullins, Director
Division of Water Quality
By Authority of the Environmental Management Commission

Permit NCO086053
SUPPLEMENT TO PERMIT COVER SHEET
All previous NPDES Permits issued to this facility, whether for operation or discharge are hereby
revoked. As of this permit issuance, any previously issued permit bearing this number is no longer
effective. Therefore, the exclusive authority to operate and discharge from this facility arises under the
permit conditions, requirements, terms, and provisions included herein.
Pilot Travel Centers LLC, is hereby authorized to:
1. Continue to operate an existing 0.025 MGD extended air wastewater treatment
facility that includes the following components:
♦ 5,000-gallon equalization basin
♦ Six 5,000-gallon aeration basins
♦ Two settling basins
♦ Aerobic digester
♦ Chlorine disinfection
♦ Dechlorination equipment
♦ Post aeration
The facility is located at Pilot Travel Center # 393, (3712 Crabtree Rd,
Waynesville), northwest of Clyde in Haywood County.
2. Discharge from said treatment works at the location specified on the attached map
into Stingy Branch, currently classified C waters in hydrologic unit 06010106 of
the French Broad River Basin.

I
Permit NCO086053
A. (1) EFFLUENT LIMITATIONS AND MONITORING REQUIREMENTS
During the period beginning on the effective date of this permit and lasting until expiration, the
Permittee is authorized to discharge from outfall 001. Such discharges shall be limited and monitored
by the Permittee as specified below:
PARAMETER
LIMITS
MONITORING REQUIREMENTS
[PCS code]
Montfily'Average
Daily Maximum.
,Measurement
Sample
'Sample
Frequency
Type
Location
Flow
0.025 MGD
Continuous
Recording
Influent or
50050
Effluent
BOD, 5 day (20°C)
30.0 mg/L
45.0 mg/L
Weekly
Composite
Effluent
C0310
Total Suspended Solids
30.0 mg/L
45.0 mg/L
Weekly
Composite
Effluent
C0530
NH3 as N (April 1- October 31)
11.9 mg/L
35.0 mg/L
Weekly
Composite
Effluent
C0610
NH3 as N (November 1 - March 31)
2/Month
Composite
Effluent
C0610
Fecal Coliform (geometric mean)
200/100 ml
400/100 ml
Weekly
Grab
Effluent
31616
Total Residual Chlorine (TRC)l
28 Ng/L
2/Week
Grab
Effluent
50060
Oil & Grease
30.0 mg/L
60.0 mg/L
Weekly
Grab
Effluent
00556
PH
> 6.0 and < 9.0 standard units
Weekly
Grab
Effluent
00400
Footnotes:
1. The facility shall report all effluent TRC values reported by a NC certified laboratory including field
certified. However, effluent values below 50 µg/L will be treated as zero for compliance purposes.
There shall be no discharge of floating solids or visible foam in other than trace amounts.

- 1 _7117 7-
x '
IWO'" - = W
v�t
nil. '0
NCO086053 — Pilot Travel Center #39
itude:
35034'22" Sub -Basin: 04-03-05
dtude:
82057'10" River Basin: French Broad
id Name:
Clyde, N.C. Hydrologic Unit: 06010106
mm Class:
C
eiving Stream: Stingy Branch

Beverly Eaves Perdu
Governor
M;A
NCDENR
North Carolina Department of Environment and Natural Resources
Division of Water Quality
e Coleen H. Sullins „--Dee Freeman
Director �; Secretary
JOEY CUPP
ENVIRONMENTAL MANAGER
PILOT TRAVEL CENTERS LLC
PO BOX 10146
KNOXVIILE TN 37939-0146
Dear Mr. Cupp:
August 5, 2010 lkLJ
h. .c
I AUG 11 2010 j
a
WATER QUALITY SECTION
f ASHEVILLE REGIONAL OFFICE
c t..• ?' 1
. `�.�2.<v r. ^Ja:l'Y�c:!.. dcx..._ 1:4c�... ur. n {.+a.n �. ✓a,roet.'.u!
Subject: Receipt of permit renewal application
NPDES Permit NCO086053
Pilot Travel Center #393
Haywood County
The NPDES Unit received your permit renewal application on August 5, 2010. A member of the NPDES
Unit will review your application. They will contact you if additional information is required to complete your
permit renewal. You should expect to receive a draft permit approximately 30-45 days before your existing permit
expires.
If you have any additional questions concerning renewal of the subject permit, please contact Charles
Weaver at [phone].
Sincerely,
Dina Sprinkle
Point Source Branch
cc: CENTRAL FILES
sh v lle,jRe—ggionaI' W'ffice/Surface Water Protection
NPDES Unit
Alan J. Fass, P.G., Project Manager, Dynamis, Inc., PO Box 50636, Knoxville, TN 37950
1617 Mail Service Center, Raleigh, North Carolina 27699-1617
Location: 512 N. Salisbury St. Raleigh, North Carolina 27604 One
Phone: [phone] \ FAX: [phone] \ Customer Service:1-877-623-6748 NorthCarohna
Internet: www.ncrroaterquality.org � ®0�
An Equal Opportunity \ Affirmative Action Employer Aa��lSN

P.O. Box 50636
Knoxville, TN 37950
Phone: [phone]
Fax: [phone]
August 3, 2010
e
Mrs. Dina Sprinkle
NC DENR/DWQ/Point Source Branch
1617 Mail Service Center
Raleigh, NC 27699-1617
I
RE: NPDES Permit Renewal
NPDES Permit # NCO086053
Pilot Travel Center 4393
3712 Crabtree Rd.
Waynesville, Haywood County, NC 28726
Sent via: USPS CERTIFIED MAIL # 7007 0710 0001 3785 8910
Dear Mrs. Sprinkle:
Please fmd enclosed the following documents per your agency's request: "
• One original and two copies of NPDES Application for. Permit Renewal —Form A.
• Written documentation showing delegated authority for Dynamis, Inc. (an authorized
representative of Pilot) to prepare the renewal package.
• One signed original and two copies of a narrative description of the sludge management
plan for the facility.
In addition, on July 22-23, 2010, the following repair and routine maintenance items were
performed on the WWTP, in order to increase aeration treatment and improve the levels of
ammonia in the treated effluent:
1. Installed new belts on the blowers.
2. Changed out oil in the blowers.
3. Greased the motors and blowers.
4. Repaired the 2" line at the Equalization tank where the water is pumped up to the first flow
splitter box.
1

5. Improved aeration at each of the aeration tanks by increasing diffuser drops to two per tank.
Upon completion of the repairs, the WWTP was turned back on and was operating normally.
If you have any questions or require additional information, please contact me at 865-588-5422
Ext. 208.
Sincerely,
WWA—J,- 4��
Alan J. Fass, P.G.
Project Manager
Dynamis, Inc.
enclosures
cc: Joey Cupp, Environmental Manager, Pilot Travel Centers LLC, 5508 Lonas Rd.,
Knoxville, TN 37909

NPDES APPLICATION - FORM D
For privately owned treatment systems treating 100% domestic wastewaters <1.0 MGD
Mail the complete application to:
N. C. DENR / Division of Water Quality / NPDES'Unit
1617 Mail Service Center, Raleigh, NC 27699-1:617 _.
:NPDES
If 'you are completing this. prm in computer use the TAB key or the up.- down arrows -:to move from one;:
field'td`tli�`nt�att:'T�ch�ck''tFie b'ozes, dick your-4mouse on `top of the box. Ottieriuise,:pTeasePrint:or type:_
1. Contact Information:
Owner Name
Facility Name
Mailing Address
city
State / Zip Code
Telephone Number
Fax Number
e-mail Address
1' l LOT- . T e,4v F L C, l E G, L�
'Pi I of 'Ffaytl tLK � LX- # .3173
550$ Longs Plot.
2. Location of facility producing discharge:
Check -here if same address as.above [Ibove ..
Street. Address or State Road
City _
State / Zip Code
County
3. O erator reformation: v
Name of the firm, public organization or other entity that operates the facility. (Note that this is not
referring to the Operator in Responsible Charge or ORC)
Name 12TV ....__
Mailing Address 55 D-i� LO nas 12d .
city VN yi Lt?
State /Zip Code C/ 0 1
Telephone Number (W) 589 r74 $'9
Fax Number (!)�
1 of 3 Form-D 05108

NPDES APPLICATION - FORM D
For privately owned treatment systems treating 100% domestic wastewaters.<1.0 MGD
4. Description of wastewater:
Facility Generating Wastewater(check all that apply):
Industrial ❑ Number of Eivployees'
Commercial Numtierof Employees = ;, 'g�y5/pqj;
Residential ❑ Number of Homes' Q
School . .....T .. .. , ...:.
❑ Number of Students/Staff
Other ❑ Explain:
Describe the source(s) of wastewater (example: subdivision, mobile home park, shopping centers,
restaurants, etc.):
Population served: ��[' N-��
5. Type of collection system
Separate (sanitary sewer only) ❑ Combined (storm sewer and sanitary sewer)
6. Outfall Information:
Number of separate discharge points
Outfall Identification numbers) Q_
Is the outfall equipped with a diffuser? Yes ❑ No
7. Name' -of receiving:stream(s) (Provide a map-shouring the exact location of each outfall).
S n-BitgA. -1: VPam`
8: Frequency of Discharge: Continuous ❑ . Intermittent
If intermittent:
Days per week discharge occurs: Duration:
9. Describe the treatment system
List all, installed components, including capacities, provide design removal forBOD, TSS, nitrogen and
phosphorus. If the space provided is not sufficient, attach the description of the treatment system in a
separate sheet of paper.
2 of 3 Form-D 05108

SYSTEM SPECIFICATIONS
PLANT PHASE PROPOSED
ACTUAL AND DESIGN CONDITIONS
AVERAGE FLOW, GPD 25,000
AVERAGE FLOW, GPM 17.36
PEAK INSTANTANEOUS INPUT FLOW, GPM (EQUALIZATION PUMPS) 20
MAXIMUM EQUALIZED PLANT INPUT, GPM (EQUALIZATION -PUMPS) 34.72
5 DAY BOD, MG/L FOR INITIAL FLOWS OF 15,000 GPD 310
5 DAY BOD, MG/L FOR FUTURE FLOWS OF 10,000 GPD 800
UALIZ_- T"
CAPAC T , GALLONS
T5,2M
NO. OF PUMPS, 100Y. ALTERNATING
2
CIRCULATION RATE, GPM
50
TDH REQUIRED, FT
15
MOTOR. HORSEPOWER, EACH PUMP
.50
VOLTAGE/PHASE
115/1
SPLITTER BOX WEIR ADJUSTMENT
0-65 GPM
AA A ItIf,,I O GALLONS C Co xc5�n5 ® .5b60 L'fIon5 e4C�)
3;0,OO.Q"
BOD LOADING RATE, LB/KCF(INITIAL PLUS FUTURE)
13.86
DETENTION TIME BASED ON ADF, HRS
28.8
BOD REMOVAL REQUIRED, LB/DAY:
49.91
AIR REQUIRED, CF/LB BOD(GLUMRB)
2100
WIN � 1 r
-TOTAL CAPACITY, GALLONS (EACH. BASIN) J�fSrr�S�-OQ
44Ct,
SURFACE AREA, SF (EACH BASIN)
8
MAXIMUM SURFACE SETTLING RATE, GPD/SF(ONE BASIN)
320
WEIR LENGTH, FT(EACH BASIN)
9.33
MAXIMUM WEIR OVERFLOW RATE, GPD/LF(ONE BASIN)
2,680
SLUDGE RETURN RATE, MINIMUM, GPM
13
SLUDGE RETURN RATE, MAXIMUM, GPM
26
EXISTING
CAPACITY, GALLONS
,, SOU
PERSONS -SERVED EQUIVALENT•2
LOADING, CF PER CAPITA
3.00
CHLORINE FEED &®NTT�CHaTBE_
CAPACITY OF EACH CHAMBER, GALLONS
'PEAK
'4s•9,;7-5
FLOW RATE, GPM (EQUAL IZA TION PUMPS)
20
DETENTION TIME AT PEAK FLOW RATE, MINUTES
43.75
DESIGN CHLORINE DOSAGE, LB/DAY
1.67
DECHLOR FEED & QC;I? ; t ; AMBER
CAPACITY OF CHAMBER, GALLONS -
50.
PEAK FLOW RATE, GPM(EQUALIZATION PUMPS)
20
DETENTION TIME AT PEAK FLOW RATE, MINUTES
28.8
DESIGN Nn2SO3 DOSAGE, LB/DAY ;
0.24
AIR SUPPLY
No. OF OPERATING BLOWERS 1
No. OF STANDBY BLOWERS 1
PRESSURE, PSI ! 4
FLOW RATE EACH ,.zIdL01B8, CFM Ss.
MOTOR HORSEPOWER ACH BLOlWER 15
VOLTAGE/PHASE i 23013

• � J
NPDES APPLICATION - FORM D
For privately owned treatment systems treating 100% domestic wastewaters <1.0 MGD .
10. Flow Information:
Treatment Plant Design flow ©" 0 MGD
Annual Average daily flow MGD (for the previous- 3 years) --
Maximum daily flow �� (� - - 1ViGD (for the: previous 3;years):;
11. Is this facility located on-IAdfifA country?,...".
❑ Yes..No.... .._
12. Effluent Data
Provide data for the parameters listed. Fecal Coliform, Temperature and pFl shall be grab samples, for all other
parameters 24-hour composite sampling shall be used. If more than one analysis is reported, report daily maximum
and monthly average. If only one analysis is reported, report as daily maximum_
Parameter
Daily
Maximum
Monthly
Average
. Units of
Measurement
Biochemical Oxygen Demand (BOD5)
y�5 it, tot
F5.5 8® 1, -5.
tY► L.
Fecal Coliform
5O �'� ©o
too,
Total Suspended Solids
Temperature (Summer)
C 144iU
Temperature (Winter)sil
e V S
pH
1►'►in: G.5'tl.0j Y,0
mwt: 7,2) : 5 'Vt
TO_
13. List all permits, :construction approvals and/or applications:
Type;: Permit Number .. Type
Hazardous Waste (RCRA) NESHAPS (CAA)
UIC (SDWA) Ocean•Dumping-(MPRSA)
NPDES Q(GDOS 0053 Dredge or fill (Section 404 or CWA)
PSD (CAA) Other
Non -attainment program (CAA)
14. APPLICAXT CERTIFICATION
Permit Number... ;. .
I certify that I am familiar with the information contained in the application and that to the
best of my knowledge and belief such information is true, complete, and accurate.'
Printed nalne"Of Person Signing !_�— Title
Date
Nortdarolina General State 143-215.6 (b)(2) states: Any person who knowingly makes any false statement representation, or certification in any
application, record, report, plan, or other document files or required to be maintained under Article 21 or regulations of the Environmental Management
Commission implementing that Article, or who falsifies, tampers with, or knowingly renders inaccurate any recording or monitoring device or method
required to be operated or maintained under Article 21 or regulations of the Environmental Management Commission implementing that Article, shall be
guilty of a misdemeanor punishable by a fine not to exceed $25,000, or by imprisonment not to exceed six months, or by both. (18 U.S.C. Section 10D1
provides a punishment by a fine of not more than $25,000 or imprisonment not more than 5 years, or both, for a similar offense.)
3 of 3 Form-D 05/08

I, Joey Cupp, a Cognizant Official for Pilot Travel Centers LLC, do give Dynamis, Inc, an
Authorized Representative, permission to construct and submit the renewal application for Pilot
Travel Center #393, Haywood County, NPDES Permit NC0086053.
Date
zhe Customer (Driven Company
Pilot Travel Centers LLC • P.O. Box 10146 • Knoxville, TN 37939-0146 • [phone]

Narrative Description of the Sludge Management Plan for:
Pilot Travel Center # 393-WWTP
3712 Crabtree Rd.
Waynesville, NC 28726
It is my understanding that the sludge from this waste water treatment plant (WTPP) is wasted
from the clarifier as process control dictates necessity. Sludge is collected in a dedicated tank for
thickening. Mike Smith, a North Carolina licensed waste hauler, hauls the thickened sludge to
the local WWTP for disposal.
See attached system specification sheet for information on the wastewater treatment plant
(WWTP).
Respectfully Submitted,
4
Alan I Fass
Dynamis, Inc.

State of North Carolina
Department of Environment,
Health and Natural Resources
Division of Water Quality
James B. Hunt, Jr., Governor
Jonathan B. Howes, Secretary
A. Preston Howard, Jr., P.E., Director
Mr. Bill Nassis, General Manager
Pilot Corporation
P.O. Drawer 750
Waynesville, North Carolina 28786
Dear Mr. Nassis:
Q��
�EHN,R
June 17, 1997 ; 91 ��
1 ''11 JUG a 199i
Subject: NPDES Permit No. NCO086053
Authorization to Construct
Pilot Travel Center #393 WWTP
Haywood County
A letter of request for an Authorization to Construct was received April 11, 1997 by the Division and final plans and
specifications for the subject project have been reviewed and found to be satisfactory. Authorization is hereby granted for the
construction of a 25,000 gpd wastewater treatment plant consisting of a 5,000 gallon equalization tank with dual alternating
pumps, a bar screen, six (6) 5,000 gallon aeration tanks, two rectangular clarifiers, an aerobic sludge digestor, dual chlorine
contact chambers and a dechlorination chamber with final discharge of treated wastewater into Stingy Branch in the French
Broad River Basin.
This Authorization to Construct is issued in accordance with Part III, Paragraph A of NPDES Permit No.
NCO086053 issued May 27, 1997, and shall be subject to revocation unless the wastewater treatment facilities are constructed
in accordance with the conditions and limitations specified in Permit No. NC0086053.
The sludge generated from these treatment facilities must be disposed of in accordance with G.S. 143-215.1 and in a
manner approved by the North Carolina Division of Water Quality.
In the event that the facilities fail to perform satisfactorily., including the creation of nuisance conditions, the
Permittee shall take immediate corrective action, including those as may be required by this Division, such as the
construction of additional or replacement wastewater treatment or disposal facilities.
The Asheville Regional Office, telephone number [phone], shall be notified at least forty-eight (48) hours. in
advance of operation of the installed facilities so that an in -place inspection can be made. Such notification to the regional
supervisor shall be made during the normal office hours from 8:00 a.m. until 5:00 p.m. on Monday through Friday,
excluding State Holidays.
Upon completion of construction and prior to operation of this permitted facility, a certification must be received
from a professional engineer certifying that the permitted facility has been installed in accordance with the NPDES Permit,
this Authorization to Construct and the approved plans and specifications. Mail the Certification to the Permits and
Engineering Unit, P.O. Box 29535, Raleigh, NC 27626-0535.
Upon classification of the facility by the Certification Commission, the Permittee shall employ a certified
wastewater treatment plant operator to be in responsible charge (ORC) of the wastewater treatment facilities. The operator
must hold a certificate of the type and grade at least equivalent to or greater than the classification assigned to the wastewater
treatment facilities by the Certification Commission. The Permittee must also employ a certified back-up operator of the
appropriate type and grade to comply with the conditions of Title 15A, Chapter 8A, .0202. The ORC of the facility must
P.O. Box 29535, Raleigh, North Carolina 27626-0535 Telephone [phone] FAX [phone]
An Equal Opportunity Affirmative Action Employer 50% recycled/ 10% post -consumer paper
Lql✓

w
Permit No. NCO086053
Authorization to Construct -
Pilot Travel WWTP
June 17, 1997
Page 2
C]
visit each Class I facility at least weekly and each Class II, III, and IV facility at least daily, excluding weekends and holidays,
and must properly manage and document daily operation and maintenance of the facility and must comply with all other
conditions of Title 15A, Chapter 8A, .0202. Once the facility is classified, the Permittee must submit a letter to the
Certification Commission which designates the operator in responsible charge within thirty days after the wastewater
treatment facilities are 50% complete.
n
A copy of the approved ,plans and specifications shall be maintained on file by the Permittee for the life of the
facility.
The Operational Agreement between the Permittee and the Environmental Management Commission is incorporated
herein by reference and is a condition of this Permit. Noncompliance with the terms of the Operational Agreement shall
subject the Permittee to all sanctions provided by G. S. 143-215.6 for violation of or failure to act in accordance with the
terms and conditions of this Permit.
Failure to abide by the requirements contained in this Authorization to Construct may subject the Permittee to an
enforcement action by the Division of Water Quality in accordance with North Carolina General Statute 143-215.6A to 143-
215.6C.
The issuance of this Authorization to Construct does not preclude the Permittee from complying with any and all
statutes, rules, regulations, or ordinances which maybe imposed by other government agencies (local, state, and federal)
which have jurisdiction.
One (1) set of approved plans and specifications is being forwarded to you. If you have any questions or need
additional information, please contact Mr. Mark McIntire, telephone number [phone], extension 553.
Sincerely,
I
A. Preston Howard, Jr., P.E.
cc: Central Files
Permits & Engineering (Permit file)
•Ashewill'e-Regional-1 ffce, Water .ualrt-
Training and Certification Unit

PRIORITY PROJECT:- YES X NO
IF YES, SOC NUMBER
To: Permits and Engineering Unit -
Water Quality Section
Attention: Mark McIntire
AUTHORIZATION TO CONSTRUCT-
NPDES PERMIT
REPORT AND RECOD04ENDATIONS
Date May 9, 1997
COUNTY -Haywood
PERMIT NUMBER NCO086053
PART I - GENERAL INFORMATION
1. 'Facility Name -and Current Address: Pilot Travel Center
Post Office Box 750
Waynesville, NC
2. Changes since previous action on NPDES Permit: NA
3. Compare.Discharge Point(s) on plans with NPDES Permit application.
List , of all discharge points: Same
No Change
_i Change New Latitude:. ° Longitude: 011
I
PART II - EVALUATION AND RECOMMENDATIONS.
As soon as the engineer addresses our concerns about some minor,
problems with the plans, it is recommended that the A to C be issued as
quickly as possible. Pilot is spending a considerable amount of money on
pump and haul activities thus, the sooner construction can begin the
better.
A copy of the most.recent
NPDES Staff Report is
attached.

Facility Name:
NPDES No.:
Type of Waste:
Facility Status:
Permit Status:
Receiving Stream:
Stream Classification:
Subbasm:
County:
Regional Office:
Requestor:'
Date of Request:
Topo Quad:
FACT SHEET FOR WASTELOAD ALLOCATION
Request #
Pilot Travel Center # 393
NCO086053
Domestic - 100%
Proposed
New'
Stingy Branch'�
C -
040305
Haywood
Asheville
McIntire
2/3/97
E7SW
8551
.Stream Characteristic:
USGS #
Date:
Drainage. Area (mi2):
Summer 7Q10 (cfs):
Winter 7Q10 (cfs):
Average Flow (cfs):
30Q2 (cfs):
IWC (%):
2.3
0.54
0.86
3
1.19
Wasteload Allocation Summary
(approach taken, correspondence with region, EPA, etc.)
Proposed facility requesting NPDES permit for the discharge from an auto/truck stop w/ motel and
134 seat restaurant,, showers and restrooms. Level B, model indicates that discharge into Stingy
Branch will not violate the instrearn DO standard: Recommend summer and winter BOD5 limit of
30 mg/l.The Travel Center will have to have a summer NH3 toxicity limit,=11.9 mg/l, noNNH3
limit- required in the winter. Also will recommend'fecal.limit =,200/100ml, Residual Chlorine limit
=28 µg/1 and Oil and Grease limit of 30m (because of the wast w er from the restaurant )..
cz:f-y- o,-(�c /�z-y,fs �q "Ro
:Special S' uirements and additional comments from Reviewer 1
Recommended b,
Reviewed by
Instream Assessment:
Regi 's r:
Permits & Engineerin
RETURN TO TECHNICAL SERVICES BY:
2/10/97 _
V

4210
;'. W Bamnea,& 'dnd Associates, Inc. =
- ` civil - Environmental Engineers & Planners
2345 S.E. 17th Street Ocala, Florida 34471-2620
[phone] Fax [phone]
August 11, 1997
State of North Carolina
Dept. of Environment, Health, and Natural Resources
Division of Water Quality
Permits and Engineering Unit
Post Office Box 29535
Raleigh, North Carolina 27626-0535
Re: Permit No. NCO086053
Authorization To Construct
Pilot Travel Center Number 393 WWTP
I-40 & Highway 209
Waynesville, NorthCarolina.
Engineer's Certification
I. Harold W. Barrineau, as a duly registered Professional Engineer in the State of North Carolina,
having been authorized to observe periodically the construction of the project, Pilot Travel Center
No. 393 WWTP, Waynesville, N.C. for the Permittee hereby state that, to the best of my abilities,
due care and diligence was used in the observation of the construction such that the construction
was observed to be built within substantial compliance and intent of the approved plans and
specifications.
Harold W. B'anineau, P.E.
North Carolina Registration No. 22204
Date
SEP - 2 1997�� S
}t I t
i Ic DiviSio11 of VIacr <i'1?oxi ty hereby
a'!' !, c!aes receipt 'wid acceptsnc;� of this Engineers

Certified Mail # 70161370 00016572 0068
Return Receipt Requested -
October 11, 2017
Joey Cupp
Pilot Travel Centers LLC
5508 Lonas Rd
Knoxville, IN 37909-3221
SUBJECT: Notice of Violation and Assessment of Civil Penalty
for Violations. of North Carolina General Statute (G.S.) 143-215. 1 (a)(6)
and NPDES WW Permit No. NC0086053 _..
Pilot Travel Centers LLC
Pilot Travel Center #393 WWTP
Case No. LV-2017-0290
Haywood County
Dear Permittee:
This letter transmits a Notice of Violation and, assessment of civil penalty in the amount of $368.68. ($250.00 civil penalty + .
$118.68 enforcement costs) against Pilot Travel Centers LLC. }
This assessment is based upon the following facts: a review has been conducted of the Discharge Monitoring Report
(DMR) submitted by Pilot Travel Centers LLC for the month of June 2017. This review has shown the subject facility to
be in violation ofthe discharge limitations and/or monitoring requirements found in.NPDES WW Permit No. NC0086053.
The violations, which occurred in June 2017, are summarized in Attachment A to this letter.
Based. upon the above facts, I conclude as a matter of law that Pilot Travel Centers LLC violated the terms, conditions or
requirements ofNPDES WW Permit No. NC0086053 and G.S. 143-215.1(a)(6) in the manner and extent shown in
Attachment A. In accordance with the maximums established by G.S. 143-215.6A(a)(2), a civil penalty may be assessed
against any, person who violates the terms, conditions or requirements. of a permit required by G.S. -143-215.1(a).
Based upon the above findings of fact and conclusions of law, and in accordance with authority provided by the Secretary
of the Department of Environmental Quality and the Director of the Division of Water Resources, I, G. Landon Davidson,
P.G., Regional Supervisor, Asheville Regional Office hereby make the following civil penalty assessment against Pilot
Travel Centers LLC: .
State of North Carolina I Environmental Quality l Water Resources .
2090 U.S. 70 Highway, Swannanoa, NC 28778
828-296-4500

250.00 ,1 of the 1 violations of 143-215.1(a)(6) and Permit No.NC0086053, by discharging waste water filto`
the waters of the State in violation of the Permit Monthly Average for OIL-GRSE.
250.00 TOTAL CIVIL PENALTY .
$118.68 Enforcement Costs
$368.68 TOTAL AMOUNT DUE
Pursuant to G.S. 143-215.6A(c), in. determining the amount of the penalty I have taken into account the Findings of Fact and
Conclusions of Law and the. factors set forth at G.S. 143B-282. 1 (b), which are:
(1) The degree and extent of harm to the natural resources of the State, to the public health, or to private property
resulting from the violation;
(2) The duration and gravity of the violation;
(3) The effect on ground or surface water quantity or quality or on air quality;
(4) The cost of rectifying the damage;
(5) The amount of money saved by noncompliance;
(6) Whether the violabon was committed willfully or intentionally;
(7) The priorrecord of the violator in complying or failing to comply with programs over which the Environmental
Management Commission has regulatory authority; and
(8) 4 e.eost to the State of the enforcement procedures.
Within thirty (30) days of receipt of this notice, you must do one of the following:
(1) Submit payment of the penalty, OR
(2) Submit a written request for remission, OR
(3) Submit a written request for an administrative hearing
Option 1: Submit payment of the penalty:
Payment should be made directly to the order of the Department of Environmental Quality (do not include waiver
form). Payment of the penalty will not foreclose further enforcement action for any continuing or new violation(s).
Please submit payment to the attention of:
Wastewater Branch
Division of Water Resources
1617 Mail Service Center
Raleigh, North Carolina 27699-1617

Qption 2: Submit a written request for remission or mitigation including a'detailed justification for such
request:
Please be aware,that a request for remission;is:limited to consideration of the five factors listed below as they may
relate to the reasonableness of the amount of the civil penalty assessed. Requesting remission is not the proper,
procedure -for contesting °'whether the violations) occurred or the accuracy of any of the -factual statements contained in
the civil penalty assessment document. Because a remission request forecloses the option of an administrative hearing,
such a request must be accompanied by a waiver of your right to an administrative hearing and a stipulation and
agreement that no factual or legal issues are in dispute. Please prepare a detailed.statement that establishes why you
believe the civil penalty should be remitted, and submit it to the Division of Water Resources at the address listed below.
In determining whether a remission request will be approved, the following factors shall be considered:..
(1) whether one or more of the civil penalty assessment factors in NCGS 143B-282.1(b) was wrongfully
applied to. the detriment of the petitioner; .
(2) whether the violator promptly abated continuing environmental damage resulting from the violation;
(3) whether the violation was inadvertent or,a result of an accident
(4), whether the violator had been assessed civil penalties for any previous violations; or
(5) whether payment of the civil penalty will prevent payment for the remaining necessary remedial actions.
Please note that all evidence presented in support of your request for remission must be submitted in writing. The. .
Director of the Division of Water Resources will review, your evidence and inform you of his decision in'the matter of
your remission request. The response will provide details regarding the case status, directions for payment, and.
provision for further appeal of the penalty to the Environmental Management Commission's Committee on Civil Penalty
Remissions (Committee). Please be advised,that the Committee cannot consider information that was not part of the
original remission request considered by the Director. Therefore, it is very important that you prepare a complete and
thorough statement in support of your request for, remission.
In order to request remission, you must complete and submit the enclosed "Request•for Remission of Civil Penalties
Waiver of Right to an Administrative Hearing and Stipulation of Facts" form within thirty (30) days of receipt of this
notice. The Division of Water Resources also requests that you complete and submit the enclosed "Justification for
Remission Request."
Both forms should be submitted to the following address:
Wastewater. Branch
Division of Water Resources
1617 Mail Service Center
Raleigh, North Carolina 27699-1617 .

- y
Option 3: File a petition for an :Wministrative hearine with the Office of Administrative Hearings:
If you wish to contest any statement in the attached assessment document you must file a petition for an administrative
hearing. You may obtain the petition form from the Office of Admiriistrative_Hearings.. You must file the petition with _
the Office of Administrative Hearings within thirty (3b) days of receipt of t�fiis notice. A petition is considered fled
when it is received in the Office of Administrative Hearings during normal office hours. The Office of Administrative
Hearings accepts filings Monday through Friday between the hours of 8:00 a.m:. and 5:00 p.m., except for official state
holidays. The. petition maybe filed by facsimile (fax) or electronic mail by an attached. file (with.restrictions) -provided
the signed original, one (1) copy and a filing fee (if a filing fee is required by NCGS § 150B7-23.2) is received in the
Office of Administrative Hearings within seven (7) business days following the faxed or electronic transmission. You
should contact the Office of Administrative Hearings with all questions regarding the filing fee and/or the details of the
filing process.
The mailing address and telephone and fax numbers for the Office of Administrative Hearings are as follows:
6714 Mail Service Center
Raleigh, NC 27699 6714
Tel: " [phone]
Fax: '[phone]
One (1) copy of the petition must also be served on DEQ as follows:
Mr. William F. Lane, General Counsel
Department of Environmental Quality
1601 Mail Service Center .
Raleigh, North Carolina 27699-1601
Please indicate the case number (as found on page one of this letter) on the petition.
Failure to exercise one of the options above within thirty (30) days of receipt of this letter, as evidenced by an internal
date/time received stamp (not a postmark), will result in this matter being referred to the Attorney General's Office for
collection of the penalty through a civil action. Please be advised that additional penalties may be assessed for violations
that occur after the review period of this assessment.
If you have any questions, please contact Janet Cantwell with the Division of Water Resources staff of the Asheville
Regional Office at [phone] or via email [e-mail].
Sincerely,
G. Landon Davidson, P.G., Regional Supervisor
Water Quality Regional Operations Section
Asheville Regional Office
Division of Water Resources, NCDEQ
ATTACHMENTS
Cc: WQS Asheville Regional Office - Enforcement File
NPDES Compliance/Enforcement Unit - Enforcement File
0i:.R9t\�PQ\Hayw�)od\NYastawaterUliinorsV'ilui Travel Center 8605 `Viulatiuns'YV-2017-0290.rtf

JUSTIFICATION FOR REMISSION REQUEST
Case Number: LV-2017-0290 County: Haywood
_ Assessed Party: Pilot Travel Centers LLC
Permit No.: NC0086053 Amount Assessed: 5368M
Please use this form when requesting remission of this civil penalty. You must also complete the "Request For Remission,
Waiver of Right to an Administrative Hearing, and Stipulation of Facts" form to request remission of this civil penalty.'
You should attach any documents that you believe support your request and are necessary for the Director to consider in
evaluating your request for remission. Please be aware that a request for remission is limited to consideration of the five
factors listed below as they may relate to the reasonableness of the amount of the civil penalty assessed. Requesting
remission is not the proper procedure for contesting whether the violation(s) occurred or the accuracy of any of the factual
statements contained in the civil penalty assessment document. Pursuant to N.C.G.S. §" 143B-282.1(c), remission of a civil
penalty may be granted only when one or -more of the followhigfive factors apply.. Please check each factoi that you
believe applies to your case and provide a detailed explanation, including copies of supporting documents, as to why the
factor applies (attach additional'pages as needed).
(a) one or more of the civil penalty assessment factors in N.C.G.S. 14313-282. 1 (b) were wrongfully applied to the.
detriment of the petitioner (the assessment factors are listed in the civil penalty assessment document);
(b) the violator promptly abated continuing environmental damage resulting from the violation (i.e., explain the
steps that you took to correct the violation and prevent future occurrences);
(c) the violation was inadvertent or a result of an accident (i.e., explain why the violation was unavoidahle or
something you could not prevent or prepare for);
(d) the violator had not been assessed civil penalties for any previous violations;
(e) payment of the civil penalty will prevent payment for the remaining,necessary remedial actions (i. e., explain
how payment of the civil penalty will prevent you from performing the activities necessary to achieve
compliance).
EXPLANATION: ,

STATE OF NORTH CAROLINA DEPARTMENT OF ENVIRONMENTAL QUALITY
IN THE MATTER OF ASSESSMENT ) WAIVER OF RIGHT TO AN
OF CIVIL PENALTIES AGAINST ) ADM MSTRATIVE HEARING AND
STIPULATION OF FACTS
Pilot Travel Centers LLC )
Pilot Travel Center #393 )
PERMIT NO. NCO086053 ) CASE NO. LV-2017-0290
Having been assessed civil penalties totaling $368.68 for violation(s) as set forth in the assessment document of the Division
of Water Resources dated October 11, 2017, the. undersigned, desiring to seek remission of the civil penalty, does hereby
waive the right to an administrative hearing in the above -stated matter and does stipulate that the facts are as alleged in the
assessment document. The undersigned further understands that all evidence presented in support of remission of this civil
penalty must be submitted to the Director of the Division of Water Resources within thirty (30) days of receipt of the notice
of assessment.. No new evidence in support of a remission request will be allowed after (30) days from the receipt of the
notice of assessment.
This the
day of
ADDRESS
TELEPHONE
SIGNATURE
20

i
•-
ATTACHMENT A
Pilot Travel Centers LLC
CASE NUMBER: LV-2017-0290
PERMIT: NCO086053
REGION:
Asheville
FACILITY: Pilot Travel Center #393
COUNTY:
Haywood
LIMIT VIOLATION(S)
SAMPLE LOCATION: Outfall 001 - Effluent
Violation Report
Unit of Limit Calculated % Over
Violation Penalty
Date, MonthNr Parameter
Frequency Measure, Value
Value Limit
Type Amount
6/30/2017 6-2017 Oil & Grease Weekly mg/I 30 37.33 24.4 Monthly $250.00
Average
Exceeded

FPE-PRAUTNO.:NCO086053 PERMIT VERSION: 5.0 PERMIT STATUS: Active
NAME: Pilot Travel Center #393 CLASS: W W-2 COUNTY: Haywood
OWNER NAME: Pilot Travel Centers LLC ORC: Joedavid Matthew Hall ORC CERT NUMBER: 993269
GRADE: 'W W-2 _ ORC HAS CHANGED: No
eDA1R PERIOD: 06-2017 (June 2017) VERSION: 1.0 STATUS: Processed
SAMPLING LOCATION: EFFLUENT DISCHARGE NO.: 001 NO DISCHARGE*: NO
t
9
w
"
a
u
3
v
O
H
y
e
m
w
50050
00400
50060
C0310
C0610
C0530
31616
00556_
00010
Continuous
weekly
2 X week
weekly
weekly
weekly
weakly
Weekly
Recorder
Grab
Grab
Com osib "Composite
Composite
Grab
Grab-
Calculated
FLOW
PH
CHLOPJM
DOD -Cone
NM3N-Cone
Tss-Cone
FCOLIBR
OII.GRSE
TEM-C'
2400 dock
Hrs
2400 dock
Hrs
MIN
mgd
su
ug/l
mg/l
mg/l
mg/l
#/100031
deg c
1
1420
00.20
Y
0.0038
<10
2
1410
00:20
Y
0.0044'
7.4
<10
22
3
0.0044
4
0.0044
5
1400
00:20
Y
0.0045
6
1310
00.20
Y
0.0044
7
1120
00:20
Y
0.0033
6.1
0.7
< 12,5
92
36
9
1420
00:20
Y
0.0045
< 10
'
9
1430
00:20
Y .
0.0046
17.4
< 10
22
10
0.0046
11
0.0046
12
1000
00.20
Y
0.0037
13
1450
0020
Y
0,004
14
11105
00:20
Y
0.002
7.2
< 10
5
0.4
5
<4
36.1
23
1s
1550
00:20
Y
0.0655
< 10
16
1545
00:20
Y
0.002
17
0.002
18
0.002
19
1410
0020
Y
0.0038
20
1425
00:20
Y
0.0044
21
1300
00:20
Y
0.0045
7
0.4
<5
83
45.7
22
1450
60:20
Y
0.0047
< 10
23
1400
0020
Y
0.0045
7.3
< 10
23
24
0.0045
25
0.0045
26
1420
0020
Y '
0.0056
27
1400
00:20
Y
0.0044
28
1330
00:20
Y 1
0.0042
2.3
1.9
< 12.5
10
31,5
29
1410
00:20
Y
0.0045
< 10
30
1420
00:20 1
Y
0.0048
7.4
< 10
23
Monthly Average Limit:
0.025
30
119
30
200
30
Mouthly Avenge:
0.004103
0
5.1
0.85
1.25
16.623271 el
37.325
22,6
Da4Marienum•
0.0056
7.4
0
7
1.9
5
92
45.7
23
Dailih inimum:
0.002
7.2 i
0 -
2.3 i
0.4
0
0
31.5
22
****NoReporting Reason: ENFRUSE=NoFlow-Reuse/Recycle; ENVWTHR=No Visitation- Adverse Weather; NOFLOW=No Flow; HOLIDAY =NoVisitation -Holiday
42
Iv

NPDES PERMIT NO.: NCO086053
FACILITY NAME: Pilot Travel Center #393
OWNER NAME: Pilot Travel Centers LLC
GRADE: WW-2
eDMR PERIOD: 06-2017 (June 2017)
CO ANCE STATUS: Compliant
r
' PERMIT VERSION: 5.0 PERMIT STATUS: Active
CLASS: WW-2 COUNTY: Haywood
ORC: Joedavid Matthew Hall ORC CERT NUMBER: 993269
ORC HAS CHANGED: No
VERSION:,1.0 STATUS: Processed -
CONTACT PHONE #: [phone] SUBMISSION DATE: 07/24/2017
07/24/2017 =
ORC/Certifier Signature: Joe David Hall E-Mail:[e-mail] Phone #:[phone] Date
By this signature, I certify,that this report is accurate and complete to the best of my knowledge.
The permittee shall report to the Director or the appropriate Regional Office any noncompliance that potentially threatens public health or the environment.
Any information shall be provided orally within 24 hours from the time the permittee became aware of the circumstances. A written submission shall also be
provided within 5 days of the time the permittee becomes aware of the circumstances.
If the facility is noncompliant,.please attach a list of corrective actions being taken and a time -table for improvements to be made as required by part II.E.6 of
the NPDES permit.
07/24/2017
Permittee/Submitter Signature:*** Joey Cupp E-Mail:[e-mail] Phone ##:[phone] Date
Permittee Address: NC Hwy 209 At I-40 Waynesville NC 28786 Permit Expiration Date: 01/31/2021
I certify, under penalty of law, that this document and all attachments were prepared under my direction or supervision in accordance with a system designed
to assure that qualified personnel properly gather and evaluate the information submitted. Based on my inquiry of the person or persons who managed the
system, or those persons directly responsible for gathering the information, the information submitted is, to the best of my knowledge and belief, true,
accurate, and complete. I am aware that there are significant penalties for submitting false information, including the possibility of fines ands imprisonment for
knowing violations.
CERTMD LABORATORIES
LAB NAME: Environmental Inc.
CERTIFIED LAB #: 57
PERSON(s) COLLECTING SAMPLES: JoeDavid Hall
PARAMETER CODES
Parameter Code assistance may be obtained by calling the NPDES Unit [phone] or by visiting http://portal.ncdenr.org/web/wq/swp/ps/npdes/forms.
FOOTNOTES
Use only units of measurement designated in the reporting facility's NPDES permit for reporting data.
* No Flow/Discharge Ftom Site: Check this box if no discharge occurs and, as a result, there are no data to be entered for all of the parameteis on the DMR
for entire monitoring period.
** ORC on Site?: ORC must visit facility and document visitation of facility as required per 15A NCAC 8G .0204.
*** Signature of Permittee: If signed by other than the permittee, then delegation of the signatory authority must be on file with the state per 15A NCAC 2B
.0506(b)(2)(D)•

DIVISION OF WATER RESOURCES CIVIL, PENALTY ASSESSMENT (File)
Violator: Pilot Travel Centers LLC
Facility Name: Pilot Travel Center 4393 WWTP
Permit Number: NCO086053
County: Haywood
Case Number: LV-2017-0290
ASSESSMENT FACTORS
1) The degree and extent of harm to the natural resources of the State, to the public health, or to private property
resulting from the violation;
All effluent violations may be detrimental to the receiving stream but may not be immediately quantified.
2) The duration and gravity of the violation;
One Monthlyage Oil & Grease exceeded the permit limit by 24.416%.
3) The effect on ground or surface water quantity or quality or on air quality;
All effluent violations may be detrimental to the receiving stream but may not be immediately quantified.
4) r: The cost of rectifying the damage;
The cost is unknown.
5)' The amount of money saved by noncompliance;
The amount of money saved is unknown.
The amount of money saved would include the cost of excess solids removal and additional aeration. It
would also include more operating and maintenance time on site and the cost of additional chemical
treatment.
The amount of money saved would include the cost of collection of.the additional samples and the cost of
analyzing them at a certified lab.
6) Whether the violation was committed willfully or intentionally;
It does not appear to be either.
7) The prior record of the violator in complying or failing to comply with programs over which the Environmental
Management Commission. has regulatory authority; and
There have been no civil penalty enforcements in the twelve months prior to this violation.
8) The cost to the State of the enforcement procedures.
$118.68
Date G. Landon Davidson, P.G., Reg al -Supervisor
Water Quality Regional Operations Section
Asheville Regional Office
Division of Water Resources, NCDEQ

W edt Violations'
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.....� ..... - '
Permit NCO08603 Details.;, - SOC: AD: Qetails 'Monitoring Report 6-2017 Details...
Facility. itotTravel Cent
er#393 - � Detail Region: heu?Ile Cnunt7 Haywood
_
Owner_ Pilot Travel Centers LCtulatntain .. Incident Detatia..; lnspe& Dt Details...
a o o
Faality:Reported As: _, 'Compliant 0 Nan-�Gompliant t_i NotReported Is signedReportiype< MR {
"
OuiL Location Parameter Date NAanual Descri
�+Gaieu Unit `" raker ; ,action
I61 jEffluent Oil & Grease -__ O6/30PZ017 0 Monthly Average-- El 13o 37.33 ._ mgfi 24 416-
"
Fl
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!_
Help Finish Cancel
1'LrmziViolatronfound.
SID ULLP

August 21, 2017
Joey Cupp
Pilot Travel Centers LLC
5508 Lonas Rd
Knoxville, TN 37909-3221
SUBJECT: NOTICE OF VIOLATION & INTENT TO ASSESS CIVIL PENALTY
Tracking Number: _ NOV-2017-LV-0570
Permit No. NCO086053
Pilot Travel Center #393 WWTP
Haywood County
Dear Permittee:
A review of the June 2017 Discharge Monitoring Report (DMR) for the subject facility revealed the violation(s)
indicated below:
Limit Exceedance Violation(s):
Sample Limit Reported
Location Parameter Date Value Value Type of Violation
001 Effluent Oil & Grease (00556) 6/30/2017 30 37.33 Monthly Average Exceeded
A Notice of Violation/Intent to Issue Civil Penalty is being issued for the noted violation of North Carolina General
Statute (G.S.) 143-215.1 and the facility's NPDES WW Permit. Pursuant to G.S. 143-215.6A, a civil penalty of
not more than twenty-five thousand dollars ($25,000.00) may be assessed against any person who violates or
fails to act in accordance with the terms, conditions, or requirements of any permit issued pursuant to G.S.
143-215.1.
If you wish to provide additional information regarding the noted violation, request technical assistance, or
discuss overall compliance please respond in. writing within ten (10) business days after receipt of this Notice.
-A review of your response will be considered along with any information provided on the submitted Monitoring
-Report(s). You will then be notified of any civil penalties that may be assessed regarding the violations. If no
response is received in this Office within the 10-day period, a civil penalty assessment may be
prepared.
State of North Carolina I Environmental Quality I Water Resources
2090 U.S. 70 Highway, Swannanoa, NC 28778
828-296-4500

Be advised that "Composite Sample Time" and "Total Composite Time" must be entered on the EDMR for
those parameters which require Composite Sampling on the NPDES Permit. Those parameters consist of: BOD,
Ammonia Nitrogen and TSS on your permit. Please begin recording your "Composite Sampling Times and Total
Composite Times" immediately on the EDMR.
Remedial actions should have already been taken to correct this problem and prevent further occurrences in the
future. The Division of Water Resources may pursue enforcement action for this and any additional violations of
State law.
Reminder: Pursuant to Permit Condition 6 in Section E. the Permittee is required to verbally notify the Regional
Office as soon as possible, not to exceed 24 hours, from first knowledge of any non-compliance at
the facility including limit violations, bypasses of, or failure of a treatment unit. A written report may
be required within 5 days if directed by Division staff. Prior notice should be given for anticipated or
potential problems due to planned maintenance activities, taking units off-line, etc.
If you have any questions concerning this matter, please contact Janet Cantwell of the Asheville Regional
Office at 828-296-4500.
Sincerely,
G. Landon Davidson, P.G., Regional Supervisor
Water Quality Regional Operations Section
Asheville Regional Office
Division of Water Resources, NCDEQ
Cc: WQS Asheville Regional Office - Enforcement File
NPDES Compliance/Enforcement Unit - Enforcement File
G:\WR\WQ\Haywood\Wastewater\Minort\Pilot Travel Center 86053\Violations\NOV-NOI-2017-LV-0570.rtf

I
-,z 3.73
August 25, 2017,12:554 pm Delivered, Front Desk/Reception KNOXVILLE, TN 37909
August 25, 2017, 9:06 am In Transit to Destination ON ITS WAY TO KNOXVILLE, TN 37921 =
j
August 25, 2017, 6:51 am Out for Delivery KNOXVILLE, TN 37921
1
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August 25, 2017, 6:41 am Sorting Complete KNOXVILLE, TN 37921
i)

Dqnamls, Inc..
0.0:"Box 50636,:Knoxville, TN 37950
Phone: [phone]
May-7, 2019
Mr. G..Landon Davidson_ ; P.G., Regional Supervisor .
Ms..Mikal Wilmer
Water Quality.Regional Operations Section
Division of Water Resources; CI) .
2090 US HWY 70
Swannanoa; NC 2877.$-8211
RE: Re on Notice of ViolationFWat
r�.
Pilot Travel; Center: #393 aIor Resources
Permit#NC0086053Tracking# NOV-2019-LV-0261 $ Ha pod Coun NCri20.19Transmitted b Federal -Ex• ress rY� P ana! operations
, n
Mr: Davidson and Ms: Wilmer:
Dynamis, Inc.. (Dynamis), has :been -authorized by Pilot Travel Centers LLC _(Pilot), to prepare a written
response to : the Notice of : Violation (NOV-) dated April 9; 2019 and - issued by. the North Carolina :
Department of :Environmental. Quality (DEQ.) Division of -.Water Resources (DWR) for. the above
referenced facility. Pilots: Environmental Department- .received this letter and -date stamped it, April 16,
.2019: ,
•
We have prepared a comment and response to comment format, in order to properly address. the items in
the letter: .
DAM- Comment #1: A review of the February 2019 Discharge Monitoring Report (DMR) for the subject
facility revealed the violation(s) indicated below:
Limit.Exceedance Violation(s):
Sample
Parameter
Date
Limit Value _
Reported � ,
.Type of Violation -
Location
Value .
661.Effluent.
=•BOD, 5 Day '
-212611019
'45"
50
Daily Maximum
.(20 Deg C)
Exceeded
Concentration
(CO310) .:

r�
D namis Inc.-
P.O. Box 50636, Knoxville, TN 37950
Phone: [phone] Fax: [phone]
September 5, 2017
Mr. G. Landon Davidson, P.G., Regional Supervisor
Ms. Janet Cantwell, Environmental Specialist
Water Quality Regional Operations Section
Division of Water Resources, NCDEQ
2090 US HWY 70
Swannanoa, NC 28778-8211
RE: Response to Notice of Violation & Intent to Asses Civil Penalty
Pilot Travel Center #393
Permit #NC0086053
Tracking # NOV-2017-LV-0570
Haywood County, KY
Transmitted by: Federal Express # 77019355 5613
Mr. Davidson and Ms. Cantwell:.
RECEIVED
Division of Water Resources
SEP 7 2017-
Water Quality Regional Operations
Asheville Regional Office
Dynamis, Inc. (Dynamis), has been authorized by Pilot Travel Centers LLC (Pilot), to prepare a written
response to the August 21, 2017, Notice of Violation (NOV) & Intent to Assess Civil Penalty, issued by
the North Carolina Department of Environmental Quality (DEQ) Division of Water Resources (DWR) for
the above referenced facility. Pilots Environmental Department received this letter and date stamped it,
September 5, 2017. We are providing additional information regarding the noted violation within ten (10)
business days after receipt of this Notice, to comply with the NOV letter.
We have prepared a comment and response to comment format, in order to properly address the items in
the letter:
DMR Comment #1: A review of the June 2017 Discharge Monitoring Report (DMR) for the subject
facility revealed the violation(s) indicated below:
LimitExceedance Violadon(s):
_Sample
'Parameter
Date
Limit Value
Reported , .
Type of Volation
,`Location:::
Value
001 Effluent
Oil & Grease
613012017
30
37.33
Monthly Average
Exceeded
/t

Certified Mail # 7016 1370 000165717280
Return Receipt Requested
August 21, 2017
Joey Cupp
Pilot Travel Centers LLC
5508 Lonas Rd
Knoxville, TN 37909-3221
SUBJECT: NOTICE OF VIOLATION & INTENT TO ASSESS CIVIL PENALTY
Tracking Number: NOV-2017-LV-0570
Permit No. NCO086053
Pilot Travel Center #393 WWTP .
Haywood County -
DearPermittee:
A review of the June 2017 Discharge Monitoring Report (DMR) for the subject facility. revealed the violation(s)
indicated below:
Limit Exceedance Violation(s):
Sample
Location Parameter
Limit Reported
Date Value Value Type of Violation
001 Effluent Oil & Grease (00556) 6/30/2017 30 37.33 Monthly Average Exceeded
A Notice of Violation/Intent to Issue Civil Penalty is being issued for the noted violation of North'Carolina General
Statute (G.S.) 143-215.1 and the facility's NPDES WW Permit. Pursuant to G.S..143-215.6A, a civil penalty of
not more than twenty-five thousand dollars ($25,000.00) may be assessed against any person who violates or
fails to act in accordance with the terms, conditions, or requirements of any permit issued pursuant to G.S.
143-215.1.
If you wish to provide additional information regarding the noted violation, request technical assistance, or
discuss overall compliance please respond in writing within ten (10) business days after receipt of this Notice.
A review of your response will be considered along with any information provided on the submitted Monitoring
Report(s). You will then be notified of any civil penalties that may be assessed regarding the"Violations. If no
response is received in this Office within the 10-day period, a civil, penalty assessment may be
prepared.
State of North Carolina I Environmental Quality I Water Resources 1
2090 U.S. 70 Highway, Swannanoa, NC 28778
828-2964500

L
Be advised that "Composite Sample Time" and "Total Composite Time" must be entered on the EDMR for
those parameters which require Composite Sampling on the NPDES Permit. Those parameters consist of: BOD,
Ammonia Nitrogen and TSS on your permit. Please begin recording your "Composite Sampling Times -and Total
Composite Times" immediately on. the EDMR.
Remedial actions should have already been taken to correct this problem -and prevent further occurrences in the
future. The Division of Water Resources may pursue enforcement action for this and any additional violations of
State law.
Reminder: Pursuant to Permit Condition 6 in Section E, the Permittee is required to verbally notify the Regional
Office as soon as possible, not to exceed 24 hours, from first knowledge of any non-compliance at
the facility including limit violations, bypasses of, or failure of a treatment unit. A written report may
be required :within 5 days if directed by Division staff. Prior notice should be given for anticipated or
po
tential -problems due to planned maintenance activities, taking units off-line, etc.
� + •fir .;.,i -.
If you have, any questions concerning this matter, please contact Janet Cantwell of the Asheville Regional
Office at 828-296-4500.
Sincerely,
G. Landon Davidson, P.G., Regional Supervisor
Water Quality Regional Operations Section
Asheville Regional Office
Division of Water Resources, NCDEQ
Cc: WQS Asheville Regional Office - Enforcement File
NPDES Compliance/Enforcement Unit - Enforcement File
G:\WR\WQ\Haywood\Wastewater\Minors\Pilot Travel Center 86053\Violati.ons\NOV-NOI-2017-1V-0570.rtf

Aw
ENVIRONMENTAL
���we
Mailing Address: PO Box 954, Cullowhee, NC 28723
Toll Free: [phone], Fax: [phone], Email: 'enyieonmentalinceaol.com
hfp://www.environmentalinc.co/
April 1, 2017
North Carolina Department of Environment and Natural Resources
Water Quality Regional Operations- Asheville Regional Office
Attention: Janet Cantwell
2090 US Highway 70
Swannanoa, NC 28778
RE: Notice of Violation
Tracking #: NOV 2017-MV-0040
Pilot Travel Center #393 WWI?
NPDES Permit No. NCO086053
Haywood County
_., ,Dear. s -Cantwell,
Per the Notice of Violation for Pilot Travel Center WWTP; the parameter Oil & Grease
for the week of 07/30/2016 was inadvertently left off of the sample schedule for that
week. This was a laboratory/sampler oversight. Since then it has remained on schedule
and has not been missed again. '
If you have any further questions, please feel free to contact me.
Sincerely,
4kjie�
Mark Teague
Environmental, Inc.

Certified Mail # 7015 1520 0003 5463 3166
Return Receipt Requested
March 24, 2017
Joey Cupp
Pilot Travel Centers LLC
5508 Lonas Rd
Knoxville, TN 37909-3221
SUBJECT: NOTICE OF VIOLATION
Tracking Number:, NOV-2017-MV-0040
Permit No. NCO086053
Pilot Travel Center #393 WWTP
Haywood County
Dear Permittee:
. A review of the July- 2016 Discharge Monitoring Report (DMR) for the subject facility revealed the violations)
indicated below:
Monitoring Violation(s):
- Sample Monitoring
Location Parameter Date Frequency Type of Violation
001 Effluent Oil & Grease (00556) 7/30/2016 Weekly Frequency Violation
Remedial actions, if not already implemented, should be taken to correct any noted problems. The Division of
Water Resources may pursue enforcement actions for this and any additional violations.'-
I
If the. above parameter was left off inadvertently, please send amended DMRs within 10 business days of receipt of
this letter to Raleigh and also a copy to this office.
0
State of North Carolina I Environmental Quality I Water Resources
2090 U.S. 70 Highway, Swannanoa, NC 28778
4? 828-296-4500

If you have any questions' concerning this matter, please. contact Janet Cantwell of the Asheville Regional Office at
828-29&4500. .
Sincerely,
-�
G. Landon Davidson, P.G., Re bnal Supervisor
Water Quality Regional Operations Section
Asheville Regional Office
Division of Water Resources, NCDEQ
NPDES Compliance/Enforcement Unit - Enforcement
Environmental Inc./ ORC
G:\WR\WQ\Haywood\Wastewater\Minors\Pilot Travel Center 86053\NOV-2017-MV-0040.rtf

jDynamls, Inc.
.
P.O. Box 50636, Knoxville, TN 37950
Phone: [phone] Fax: [phone]
March 31, 2017
Mr. G. Landon Davidson, P.G., Regional Supervisor
Ms. Mikal Willmer
Mr. Tim Heim
Water Quality Regional Operations Section
Division of Water Resources, NCDEQ
2090 US Hwy. 70
Swannanoa, NC 28778-8211
RE: Follow up Information and Engineering Evaluation for WWTP Repairs to Supplement the
Response to March 7, 2017 Notice of Violation
Pilot Travel Center #393
Permit #NC0086053
Tracking # NOV-2017-MV-0040
Haywood County, KY
Transmitted via: Federal Express # 7795 6041 8417
Mr. Davidson/Ms. Willmer/Mr. Heim:
Dynamis, Inc. (Dynamis), has been authorized by Pilot Travel Centers LLC (Pilot), to submit the attached
follow up response to the March 7, 2017 NOV. This letter and the attachments contain the engineering
evaluation and a repair design presented on Sheet Cl—Modifications to Clarifier #2 Existing WWTP (by a
North Carolina licensed professional engineer), and a professional survey plan for the existing waste
water treatment plant (WWTP). The modifications and repairs are intended to make this clarifier tank
operational. If this meets your approval, we will proceed with the fabrication of the proposed weir
structure and scum baffle, and then schedule the installation.
Thank you in advance for your time and assistance in resolving these issues. Pilot, their waste water
operation and maintenance contractor, and the WWTP operator are committed to operating and
maintaining this WWTP in a regulatory compliant manner. We want to work with North Carolina DWR
to adequately address and satisfy this notice of violation. Please contact me with any questions or
concerns that you may have.
Respec fully Submitted,
Alan J. Fass, P.G.
Environmental Program Manager
Dynamis, Inc.
Tel. [phone] Ext. 208
Fax [phone]
Email [e-mail]
Division EI VE®ces
JUL - 6 2017
Water Quality Regional Operations
Asheville Regional Office

Pilot Travel Center# 393
Waynesville, NC
Attachments:
• Additional Response to March 7, 2017 Notice of Violation (Includes Engineering Evaluation,
Sheet Cl—Modifications to Clarifier #2 Existing WWTP, & Professional Survey Plan for the
Existing WWTP)
Cc: Joey Cupp, Sr. Environmental Manager; Pilot Travel Centers LLC, 5508 Lonas Drive, Knoxville,
TN 37909
Keith Carlton, Environmental Project Manager; Pilot Travel Centers LLC, 5508 Lonas Drive,
Knoxville, TN 37909
0a

�W.
July 5- 2017.
a
Mr: Landon Davidson:'.: : ' .. ".: ; '
m -.in. . .
.
Ms: Mikal Willmer
Nm
W. _.
:. Mr.. Tim :Helm- :.
mm -
State. of North Carolina; :Environmental; Quality.::...:::
Water Quality Regional. Operations Section
. :Asheville Regional Office .
::
2090, US Highway. 70 : - ..:: :: ::. : .:.
• :::
Swannarioa,.North Carolina 28778
Re:.: '•.Response to: March: 7� 2017 Notice:of Violation..& Intent:.to_'Assess Civil Penalty:
Tracking Number: NOV-20MPC-1031
:Permit'No: NC0086053
t-
. Pilot Travel Center,: #393 .: - . • :. ... ...: _ ; :. -.. , :..
..
...3.712 Crabtree- Road; - .
:..:Haywood' County;.Wayh.'e 14'', NC 28786,
Transmitted via: Federal. Express Next Day...
Mr..Davidson,! Ms:: Willmer, Mi. .Helm ; .:
fhave been retained by Pilot:Travel. Centers, LLC-(Pilot) to do the evaluation of the -existing waste
water treatment -plant -located 'at:Pilot.Travel Center #393:; Waynesville, North -Carolina: -This 'was .
required.as part of:the Notice of Violation & Intent to- Asses Civil Perialty_Trackirig.Number :.:: '... -
:• ..
:NC0096053:and the new.Operating Permit (NC0086053). `While on=site on Apri16; 2017, it was -. .
.. " '• -obvious the'reason Clarifier'#2 was taken- ut of service. --.The: existing=tank•has experienced- .:.
settlement at the.discharge'-end of the tank'., This'lowering of the outlet.controls caused Clarifier #2.to: * .
discharge more.than Clarifier-#1 and c' d'short circuiting:..; .
- I recommended we get:a licensed.S.urveyor;to shoot.all four. corners of both claiifiers, the.elevations
of the -existing discharge: devices: of both clarifiers,'the :inlet piping elevations forboth clarifiers. and.: . .
inverts -of the discharge piping of the clarifiers..', I received this. information on Apri ..25; 20l7: See -
: the attached :Survey:. With.this information; I designed alie modifications to the outlet controls for
. ,. .
Clarifier, #2:. The. proposed elevations for ahe new:outlet controls will match -the existing elevations of..
.
Clarifier #1..- With'these modifications Clarifier #2 ,should:operate exactly as -the operating Clarifier
-
.. :Also; -as part ofthe.modifications;.we.',h careated:a;schedule',oftasks.to address:the spoiling.:
..concrete: associated with: Clarifier #2. Once these modifications are complete, the existing plant
should: be operating within�the requirements of the North -Carolina Permit No: NCOQ86053: :.': -
. ; - .. .
is Inc.'shall continue to.. monitor the plant to. minimizing the floating solids in the :::
Ldo agree Dynam , .
W
Clarifiers., -.Due the. age of. this. W WTP, additional maintenance of all portions of the. plant is
warranted. 'I believe Dynamis and the operating personnel are doing the.best they can to maintain ::..
and operate this facility:, .. ::
a H .
�J4

•—:_,1 ' .
.7._
OEgiLpR;
VICINITYMAP:,..
(NOT T0. SCALE)
.
-CLAR'IFIER .#2 CLARIFIER 1
: .
.. ..
' .. ..
.. -
a .R.S -
j
D.
.'L._•
C.
'c
.
�8.
N F
.la
'
- -
-
-
- 'NOTES: 1) ACREAGE CALCULATED BY COORDINATE COMPUTATIONS'-
- - - - -
' ..
' ..
' . .. ... 2) 1" PROPERTY DOES NOT UE IN A FLOOD HAZARD AREA..
.
J) THIS PROPERTY SUBJECT TO RR3iT OF WAYS, $ASETffNTS AND
RESMCTIONS or RECORD. UtIFmcowED, WRITTEN AND/OR UWRTTEN..
-.
..
.. .. .. :. 4) 1"9 SURVEY WAS PREPARED WITHOUT BENEFIT OF ABSTRACT TITLE 'AND ALL
.
MATTIAS OF TITLE SHOULD BE REFERRED TO AN ATTORNEY -AT -LAW..
NO N.C.C.S ROPoZO'fAL CONTROL' MONUMENT FOUND WITHIN 200(iOF SITE. ,
-'
.. ..
.. ..
.. .. E) ALL DISTANCES ARE HORIZCNTAL GROUND UNLESS' ERBISE NOTED.
..
.
'1)1H5 YAP.NOT FORRECORDATIONOR CONVEYANCES'..
B) ELEVATIONS ARE. NAVD BE.ESTAEUSI'BY CN.SS USHC A RTN NETWORK..
'
PIPE LOCATIONS FROM CLARIFlER.TO DISTRIBUTION BOX -AND FROM
.
".
.. CLARIFIER.TO CHLOMNE CONTACT ARE APPROAMATE....
..
:.
-DAVENPORT, IVEY &. ASS
ASSOC', .
PROCESSIONAL LAND 'SURVEYORS, .
;P.O. BOX 234 ' CULLOWHEE;: N.C. 28723 .
.
_
LICENSE, N0. C_ • 0814 . . - PNONE:: �(828) ' 293 3258- ,
: SURVEY FOR:' . DYNAMIS INCbRPORATED '. .
WAYNESVILLE SEWER.TREATMENT PLANT.
'LOCATED .IN PARCEL # 8628-46'.1488
STATE .. NORTH CAROLINA COUNTY: -HAYWOOD. .
•
TowrisilP: IRdN'DUFF'• DATE;, 'APRIL 26: 2017.
0..
10.. . 20' .'. 30
COR..kM-' H132 DRAWN BY:
_ SC ' I
ALE: 1" .1d'' FlELD FiKr N .A' 'DWG.�NO• .I•-i

LEGEND . GRID NORTH.
IPS — IRON PIN SET NAD 83 (NSRS ,2011) .
IPF — IRON PIN FOUND
. NIP NEW IRON PIPE' -
- - _EIP = DaSTING IRON PIPE - - -
_ CMS — CONCRETE MONUMENT SET* 1� .
'CMF -:CONCRETE MONUMENT FOUND -
...PP — POWER POLE-
SP. — SERVICE POLE
PONT.
R/W - RICHE -OF —WAY .. .
%.=.X —X _ FENCE
. = CREEK:OR WATERCOURSE - -
TOP OF RIDGE
.. TOR — TOP -OF RIDGE'
OHP — OVERHEAO'POWER _ + UNE
.. . MNS - MAG NAIL SET , -
POL.— POINT -ON UNE EQU,w
..- .. .. -
. ELEVATIONS. AND. DESCRIPTIONS
�r - ELEv�noN • • oEsc�IPn�'
-A '2528.39" .CORNER OF CONCRETE
. B .. '252E.11' , . . CORNER OF CONCRETE - / _.. .
C M28.60' . ' : . CORNER' OF CONCRETE i
0 2528.71' . CORNER OF. CONCRETE
. E 2528.89' CORIER'OF CONCRETE - ... <. -
F . 2528:79' CORNER OF CONCRETE.
.,C .2528.59' ,CORNER OF CONCRETE
_ - - - H " . 2528.50' - " CORNER..OF CONCRETE
1 2526,76' . INV. 8' PVC CLARIFIER 1 OUTLET -
J - " 2526.70' .INV. 8'.PVC:CLARIFIEH t INLET O TRIB
K 2526.40' INV.. 8'.PVC CLARIFIER_ 2 OUTLET. - h 4E1
- L -' : 2526.80'OIV: 8'.PVC CLARIFIER.2 INLET .
-'M , 2526.79' . • INV. FLANGE .CLARIFIER 2 -DISTRIBUTIONS BOK - ~
z.
.2526.77' . 'INV FLANGE CLARIFIER F DISTRIBUTION BOK .$
0 2$28.53' - OiV.B' PVC:CLARIFIER 1 T0. CHLORINE CONTACT
':P 2526.40' � INV. B' PVC CLARIFIER 2'.T0 CHLORINE -CONTACT-
Q 2527.510 TOP. SLUM BAFFLE Q:ARIFIER :2
R 2527.51' ,TOP SCUM BAFFLE'CLARIFIER 1 .. .
S" 2527.38' , DISCHARGE•WEIR./1'
T .' '2527.27'' .. DISCHARGE WEIR. /2
.. .0 .. 2528.72'. .BENCH MAR
K;O.CORNER OF CONCRETE.: - .. - �`••�'�
.. - - —
MNS' TBM .. �' It ��yLYY E. .
( )) --
NC GRID COORDS• - eS•gr -
N:6865522050
OS
ELEV:2525.02• w?
LAT;35:5721 '
LON:82.9543 '
I HEREEY CEREIF'Y THAT. THIS'PLAT IS OF THE FOLLOYANO TYPE: -
- - O.S. 47-30 (Q(IIX6X2).. THIS StATVEY-15 OF AN 00SUN0 Bl7RMG -
.-OR.OTHER STRUCIURE...OR-NATURAL' FEATURE: SUM AS A'W)LTEROOURSE
OAV✓D 0. RIEY. P.LS. L-5210
1. DAVID-B:.IVEY- CERTIFY THAT THIS PLAT WAS DRAWN UNDER.MY. SUPERVISION FROM AN ACTUAL SURVEY PERFORMED
UNDER MY SUPERVISION. DEED -DESCRIPTION- RECORDED IN BOOK• � PACE THAT THE BOUNDARIES- NOT SURVEYED ARE
CLEARLY INDICATED'AS�DRAWN FROM -INFORMATION FOUND IN BOOK - 'PAGE- �THAT THE RATIO.OF PRECISION AS
CALCULATED. IS 1210.000;-THAT THE GLOBAL POSITIONING SYSTEM'(CPS).AND THE, FOLLOWINGANFORMATION'WAS USED TO'PERFORM THE
GPS (GNSS IF DUAL. CONSTELLATION .ARE USED) SURVEY:
CLASS OF•SURVEY:A. .
POSITIONAL ACCURACY. HORIZONTAL 0.05',— VERTICAL 0.08'
'TYPE OF' GPS FIELD, PROCEDURE RTN
-DATES OF SURVEY• APRIL -19th ' 2017
DATUM/EPOCH; NAD 83 (2011) EPOCH 2O10.00
PUBLISHED/FIXED CONTROL -N/A
GEOID MODEL: GEOID 128 :
COMBINED GRID.FACTOR(S):0.999771815
UNITS: US SURVEY FEET
THAT THIS PLAT WAS PREPARED IN ACCORDANCE WITH G.S.:47-30 AS AMENDED. THAT THIS PLAT MEETS THE REQUIREMENT OF C.S.
47-36 SECTION .(F)(11)(C).(2):. - -
WITNESS' MY ORIGINAL SIGNATURE AND SEAL THIS 26th DAY OF APRIL AD 2617.
DAVID B. IVEY. P.LS: L75210

Mark A. Bia1,1;, PE
1313 Kalmia Road
TOP OF SpMMER=25ZF.55 KnoxJille, TN' 37969
' _ Phn: 865566.0185
.. 'ELEVWEIR-2527ae "' � Fax:[phone]
ram
.
� srN+eEsv�o
.
rountr .. •..
�cWT
"re,n,Es(rrr�
ri oposm .TTTIm .s "Jc 1 WE
Scale: I"..='I—D •'.
GRAPHIC NCALE
. 1 Inch
NOTE: "
CONTRACTOR -SHALLADDRESS THE EXISTING SPALUNG OF CON_ CRETE ON
THE EXTERIOR OF CLARIFIER 92 BY THE FOUAWING METHOD:
• SCRAP AND PRESSURE WASHTHE AREA TO REMOVE ALL LOSE BETS
OFCONCRETE. •
USE THE EXISTING OUTSIDE WALL TO NAIL Y x 4 BOARDS TO
SUPPORT THE EXTERIOR FORM,.
• ATTACH'PLYW6.ODTO.Z'x4•S.-THEEX7ERIORFOP:MSHA1L60
COMPLETELYAROUNDTHE PERIMETER OFTHE STRUCTURE.
CREATE r N 4• FORM FOR EACHOF THE OPENINGS IN THE TOP OF THE
DUSTING CLARIFIER -ANCHORTOTHE STRUCTURE. - -
THE TOP OF FORMS SHALL PROVIDE A MINIMUM DEPTH O F NEW
. CONCRETEOF.W.. .. ..
• POUR.CONCRETE, FLOAT AND LET STAND FORA MINIMUM 48NOURS
BEFORE REMOVING FORMS.' '
n
EA4f wo
Cumurpm
EXISTNa
STRLCFtM
AIMMMTOE]QglRfi
FY I STRUCTURENnx..
STAMMa W
sraaEtsnoa
as • �
o.>:
a
•h ffn v ®4aai�FSs .
6TEIINE..
Exb'w1u ,
Nv-799M "
I- sn
GRAPHIC 8CPAE
I. IN FErp )
1 L-h'!! 1-' n
M=
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MAR 2 0 2017
Dyna'mls, Inc
Water t)uallty Regioneil Operations
MENNIMLAetin.ANn Qeninnsl [lf n a
P.O. Box 50636, Knoxville, TN 37950
Phone: [phone] Fax: [phone]
March-17, 2017
Mr. Landon Davidson
Ms. Mikal Willmer
Mr. Tim Heim
State of North Carolina, Environmental Quality
Water Quality Regional Operations Section
Asheville Regional Office
2090 US Hwy 70
Swannanoa, North Carolina 28778
RE: Response to March 7, 2017 Notice of Violation & Intent to Assess Civil Penalty
Tracking Number: NOV-2017-PC-1031
Permit No. NCO086053
Pilot Travel Center, #393
3712 Crabtree Road
Haywood County, Waynesville, NC 28786
Transmitted via: Federal Express Next Day
Mr. Davidson/ Ms. Willmer/Mr. Heim:
Dynamis, Inc. (Dynamis), has been authorized by Pilot Travel Centers LLC (Pilot), to prepare a
written response to the Notice of Violation (NOV) and Notice of Intent to Assess Civil Penalty,
issued by North Carolina Division of Water Resources (DWR) on March 7, 2017, for the above
referenced facility. Pilot's Environmental Department stamped this letter, as received on March
15, 2017. This response letter is being submitted to NC DEQ within 10 days of receipt.
The DWR conducted an inspection of the Pilot Travel Center #393 on February 28, 2017. This
inspection was conducted to determine if the facility is operating in compliance with the
conditions and limitations specified in NPDES WW Permit No. NCO086053 and to determine
whether any steps have been taken to address the failing system components. A summary of the
findings and comments noted during the inspection were provided in the inspection report, dated
March 7, 2017.
NCDWR Inspection Area and Description of Violations:
The Follow -Up Compliance Evaluation Inspection was conducted by DWR staff from the
Asheville Regional Office. The following violations were noted during the inspection:

}
PTC-393
Permit No. NCO086053
Inspection Area Description of Violation
Secondary Clarifier One of the two secondary clarifiers is still offline. At the time
of the inspection, inspectors observed significant floating
solids in the operable secondary clarifier, and the plant was
discharging effluent with significant solids and turbidity.
[NPDES Standard Permit Conditions Part II. C2. Operation
and Maintenance of Pollution Controls: The Permittee shall at
all times properly operate and maintain all facilities and
systems of treatment and control (and related appurtenances)
which are installed or used by the Permittee to achieve
compliance with the conditions of this permit.]
Operations and Maintenance The treatment units and facility components appear to be
reaching the end of their useable life. The structural integrity
of some of the concrete tanks is suspect and may present a
safety hazard. [NPDES Standard Permit Conditions Part
II. C2. Operation and Maintenance of Pollution Controls: The
Permittee shall at all times properly operate and maintain all
facilities and systems of treatment and control (and related
appurtenances) which are installed or used by the Permittee to
achieve compliance with the conditions of this permit]
Response to NOV Comments and Action Planned or Taken: Regarding the first NOV
comment about one of the two secondary clarifiers still being offline, please note that Dynamis
has spent a considerable amount of time since December 2016, trying to locate the original design
and construction plans for this WWTP. Most recently, we were finally able to locate and contact
the original engineering company, and request any available plans and information for the
original WWTP design and construction. Copies of the available CADD files and documents
have been transmitted to Dynamis, on behalf of Pilot.
Based on these plans now being available for transmittal to a professional engineer to do an
engineering evaluation of the WWTP, we have transmitted the plans and documents to Mr. Mark
Bialik, P.E. (a North Carolina certified/licensed professional engineer) who has been retained by
Pilot. He will perform an engineering evaluation on the WWTP, and presumably make
engineering and repair recommendations to get the second —secondary clarifier tank operational
again. Pilot's environmental contractor, Dynamis, who is familiar with the WWTP layout and
current operations and maintenance of the WWTP, is assisting Mr. Bialik and has provided him
with the original plans. Time is required to sort through the many CADD and other files.
Dynamis environmental personnel and the WWTP ORC will assist the P.E. with providing
current facility information and operations and maintenance knowledge. Mr. Bialik can be
reached by phone at 865-566-0185, or by email at mark(a(a� bg seng net
Special Condition A.3. in the recently renewed NPDES Permit, effective December 1, 2016,
states that "The Permittee shall evaluate and report on the condition and structural integrity of the
wastewater treatment system. Evaluation shall be conducted by a Professional Engineer Certified
by the State of North Carolina. The report shall evaluate the integrity and operational
N

PTC-393
Permit No. NCO086053
effectiveness of the abandoned clarifier. In addition, the report shall identify potential repairs,
upgrades, and/or replacements necessary to bring the facility into compliance with the NPDES
Permit. Permittee shall submit this report to the Division on or before December 1, 2017, and
implement report recommendations by December 1, 2018." Pilot and their engineer contractor
anticipate being able to submit this report to the Division before December 1, 2017.
Regarding the violation comment of floating solids in the single operable secondary clarifier, the
action taken and planned is summarized in Response to DWR General Comment #1 below.
Regarding the violation comment that the treatment units and facility components appear to be
reaching the end of their useable life, and the structural integrity of some of the concrete tanks is
suspect and may present a safety hazard, this is addressed in Response to DWR General
Comment #1 below.
DWR Inspection General Comments & Responses to Comments and Action Taken or
Planned
In the DWR inspection report, several inspection comments were made. Pilot is committed to
addressing and correcting each of the comments and/or compliance deficiencies in a timely
manner. Each NCDWR comment, and a corresponding Dynamis prepared response and action
taken or planned are presented below:
DWR General Comment #1 (Operations & Maintenance): The treatment units and facility
components appear to be reaching the end of their useable life. At the time of the inspection,
inspector observed significant floating solids in the operable secondary clarifier, and the plant
was discharging effluent with significant solids and turbidity. The structural integrity of some of
the concrete tanks is suspect and may present a safety hazard.
Response to Comment and Action Taken or Planned: Comment noted. Regarding the WWTP
treatment units and facility components reaching the end of their useable life, it is acknowledged
that the waste water treatment plant (WWTP) is many years old, but it still is operating and is
useable with continued operations and maintenance actions. Maintenance and repairs have been
performed on the treatment units and facility components over the years. It is acknowledged that
the other secondary clarifier tank is not currently operational, but plans are in place to repair this
tank, pending a professional engineer's evaluation and repair design.
Pilot's ultimate goal is to connect the sewer line from the travel center to the planned Junaluska
Sewer District's (JSD's) municipal sanitary sewer line connection. In a return phone call from
JSD on March 16, 2017, it was indicated that JSD has received financing approval for the
municipal sewer line. Planning and survey work will commence shortly. The preliminary
estimated start date for construction of the municipal sewer line is January 2018, with the final
construction potentially completed between May and July 2018.
The issue of significant floating solids at the time of the inspection, was reportedly due to a surge
in flows over the few days preceding the inspection. In addition, we agree with the inspector's
comments that, "The RAS rate may need to be adjusted to reduce denitrification. Changes in
weather and influent composition can also contribute to the growth of non -target organisms
within the treatment system. The increase in floating solids appears to also be contributing to the

PTC-393
Permit No. NCO086053
presence of suspended solids in the effluent." The ORC will make adjustments and perform
additional maintenance to reduce the floating solids and facilitate additional settlement of the
solids. In addition, on March 16, 2017, Dynamis wastewater maintenance personnel were onsite
to perform additional maintenance in the operating secondary clarifier tank. Given the alternating
warm and cold weather changes during the months of February and March, we anticipate having
to do increased solids maintenance in the tanks to reduce the floating and suspended solids. Pilot
has authorized the additional required maintenance. We are committed to addressing this issue
through a more aggressive maintenance schedule.
The concrete surface on some of the tanks appears to be weathered and shows signs of surface
wear and some crumbling. This is due to winter weather conditions. The maintenance action that
is planned to address the loose surface concrete is to remove the loose concrete, clean the surface,
apply a concrete bonding agent, and apply new concrete. We anticipate to have this completed
within 30 days (April 16, 2017).
In terms of the concrete tanks presenting a possible safety hazard, the WWTP area is enclosed
with a fence, and only authorized personnel should be in the WWTP area. Those personnel are
required to follow proper health and safety procedures at all times.
DWR General Comment #2 (Permit): The treatment system does not appear to be operating
optimally. Floating solids are making it through the treatment process to the effluent channel and
effluent is turbid. Several of the other treatment units appear to need replacement or repair
(effluent weir is not level, EQ float switches not working properly at the time of the inspection.
and the ORC reports lift station pumps have continuous issues with clogging).
Response to Comment and Action Taken or Planned: Comment noted. The issue of floating
solids will be addressed, through increased treatment and maintenance on a continual basis. The
WWTP ORC and Dynamis waste water maintenance personnel will perform the necessary
maintenance to reduce floating solids.
The following actions have been taken to immediately address the floating solids, EQ float
switches issues, and the lift station pump clogs, since the inspection:
1. The floats and float switches for the Equalization (EQ) Tank were evaluated and tested
on March 17, 2017. They were operating normally. The floats were cleaned (had also
been recently pulled and cleaned in early March) and reset in the tank at the proper
levels. Since the cleaning and resetting of the floats, the water level in the EQ tank is
down. The WWTP operator or assigned maintenance personnel will perform cleaning
maintenance on the floats more regularly, and reset the floats as needed to maintain the
level of water in this tank.
2. The lift station pumps have occasional issues with clogging. The ORC was incorrect in
stating that these pumps have continuous issues with clogging. This lift station has a
remote monitoring system on it. Dynamis has been authorized by Pilot to monitor the
pumps in this lift station, and dispatch service as required to address mechanical issues.
When the pumps are clogged, Dynamis dispatches service to evaluate and repair the
problem. A debris screen has been installed beneath the sewage inlet pipe to the lift
station, to capture and limit debris (ex. flushable wipes and paper towels) that are flushed
down the toilets. The debris screen will be checked and cleaned frequently. -
n

- ` PTC-393
Permit No. NCO086053
DWR General Comment #3 (Flow Measurement — Effluent): The ultrasonic sensor appeared to
be operational, but the weir was significantly out of level and effluent flow was almost
overtopping the v-notch weir. Overtopping and weir misalignment cause inaccurate flow
measurements.
Response to Comment and Action Taken or Planned: Comment noted. The issue of
overtopping is something that has been discussed with the ORC. Adjustments will be made in the
treatment system to address this issue.
DWR General Comment #4 (Pump Station — Effluent): Inspectors did not visually inspect the
lift station between the travel center and the wastewater plant. The ORC stated they continue to
have problems with the pumps clogging.
Response to Comment and Action Taken or Planned: Comment noted. As noted in a previous
response to comment, the lift station pumps have occasional issues with clogging. The ORC was
incorrect in stating that these pumps have continuous issues with clogging. A debris screen has
been installed beneath the sewage inlet pipe to the lift station, to capture and limit debris (ex.
flushable wipes and paper towels) that are flushed down the toilets. The debris screen will be
checked and cleaned frequently.
DWR General Comment #5 (Equalization Basins): During the inspection, there appeared to be
an issue with the floating controls. The water level was above the high-water float, potentially
leading to weir overtopping and inaccurate effluent flow measurement.
Response to Comment and Action Taken or Planned: Comment noted. The floats and float
switches for the Equalization (EQ) Tank were checked after the DWR inspection. They were
cleaned and readjusted. As a follow up, the floats and float switches were evaluated and retested
on March 17, 2017 by Dynamis maintenance technicians. The floats and float switches were
operating normally. The floats were clean and reset in the tank at the proper levels. Since the
cleaning and resetting of the floats, the water level in the EQ tank is down. The WWTP operator
or assigned maintenance personnel will perform cleaning maintenance on the floats regularly, and
reset the floats as needed to maintain the level of water in this tank.
DWR General Comment #6 (Secondary Clarifier): One of the two secondary clarifiers is still
offline. Floating solids covered the surface of the active secondary clarifier. The ORC reported
issues recently with solids settling. Solids were observed passing through the clarifier to the
effluent channel. Consider adjusting RAS rate to reduce denitrifzcation or investigate FOG issues.
Response to Comment and Action Taken or Planned: Comments noted. Regarding the
comment about one of the two secondary clarifiers still being offline, please note that Dynamis
has spent a considerable amount of time since December 2016, trying to locate the original design
and construction plans for this WWTP. Most recently, we were finally able to locate the original
engineering company. Copies of the original CADD files and documents have been transmitted to
Dynamis.
Based on these plans now being available for transmittal to a professional engineer to do an
engineering evaluation of the WWTP, we have transmitted the plans and documents to Mr. Mark

PTC-393
Pennit No. NCO086053
Bialik, P.E. (a North Carolina certified/licensed professional engineer) who has been retained by
Pilot. He will perform an engineering evaluation on the WWTP, and .presumably make
engineering and repair recommendations to get the second —secondary clarifier tank operational
again. Pilot's environmental contractor, Dynamis, who is familiar with the WWTP layout and
current operations and maintenance of the WWTP, is assisting Mr. Bialik and has provided him
with the original plans. Time is required to sort through the many CADD and other files.
Dynamis environmental personnel and the WWTP ORC will assist the P.E. with providing
current facility information and operations and maintenance knowledge. Mr. Bialik can be
reached by phone at 865-566-0185, or by email at markna bg seng.net
Special Condition A.3. in the recently renewed NPDES Permit, effective December 1, 2016,
states that "The Permittee shall evaluate and report on the condition and structural integrity of the
wastewater treatment system. Evaluation shall be conducted by a Professional Engineer Certified
by the State of North Carolina. The report shall evaluate the integrity and operational
effectiveness of the abandoned clarifier. In addition, the report shall identify potential repairs,
upgrades, and/or replacements necessary to bring the facility into compliance with the NPDES
Permit. Permittee shall submit this report to the Division on or before December 1, 2017, and
implement report recommendations by December 1, 2018." Pilot- and their engineer contractor
anticipate being able to submit this report to the Division before December 1, 2017.
Regarding solids passing through the clarifier to the effluent channel, we are discussing with the
ORC, adjustments to reduce denitrification and performing increased maintenance actions on the
solids to promote settling and further treatment in the bottom of the operational clarifier tank.
DWR General Comment #7 (Aeration Basins): ORC reported diffusers were working properly.
Recently had solids remove from aeration basin. ORC stated MLSS was running between 5000
and 6000 mg1L.
Response to Comment and Action Taken or Planned: Comment noted. Sludge wasting and
solids pump out actions will continue, as needed to maintain the WWTP.
DWR General Comment #8 (Effluent Sampling): There were no limit violations in 2016,
however, the system, in its current state, does not appear capable of providing consistent quality
wastewater treatment.
Response to Comment and Action Taken or Planned: Comment noted. Mr. Mark Bialik, P.E.
(a North Carolina licensed professional engineer) has been retained by Pilot, to perform an
engineering evaluation on the WWTP, and to make engineering and repair recommendations to
get the second —secondary clarifier tank operational again. Pilot's environmental contractor,
Dynamis, who is familiar with the original design and current operations and maintenance of the
WWTP, is assisting Mr. Bialik and has provided him with the original plans. Dynamis
environmental personnel and the WWTP ORC will assist the P.E. with providing current facility
information and operations and maintenance knowledge. Mr. Bialik can be reached by phone at
865-566-0185, or by email at mark@bg seng.net
C

PTC-393
Permit No. NCO086053
Thank you in advance for your time and attention in this matter. Please contact me with any
questions or concerns that you may have.
Sincerely,
C
Alan J. Fa
Environmental Program Manager
Dynamis, Inc.
865.588.5422 Ext. 208
[e-mail]
cc: Joey Cupp, Sr. Environmental Manager, Pilot Travel Centers LLC, 5508 Lonas Drive,
Knoxville, TN 37909
Keith Carlton, Environmental Project Manager, Pilot Travel Centers LLC, 5508
Lonas Drive, Knoxville, TN 37909
7

Certified Mail # 7015 1520 0003 5463 2336
Return Receipt Requested
March 7, 2017
Joey Cupp
Pilot Travel Centers LLC
5508 Lonas Rd
Knoxville, TN 37909-3221
SUBJECT: NOTICE OF VIOLATION & INTENT TO ASSESS CIVIL PENALTY
Tracking Number:. NOV-2017-PC-0131
Permit No. NCO086053
Pilot Travel Center #393
Haywood County
Dear Permittee:
The. North. Carolina Division of Water Resources conducted an inspectiomof the Pilot Travel Center #393 on
February 28, 2017. This inspection was conducted to determine if the facility is operating in compliance with the
conditions and limitations specified in NPDES WW Permit No. NC0086053 and to determine whether any steps have
been taken to address the..failing system components. A summary of the fndings.and comments noted.during the
inspection are provided in the enclosed copy "of the inspection report:
The Follow -Up Compliance Evaluation inspection was conducted by Division of Water Resources staff from the
Asheville Regional Office. The following violations were noted during the inspection:
Inspection Area Description of Violation
Secondary Clarifier One of the two secondary clarifiers'is still offline. At the time of the inspection,
inspectors observed significant floating solids in the operable secondary clarifier,
and the plant was discharging effluent with significant solids and turbidity. [NPDES
Standard Permit Conditions Part11 C.2. Operation and Maintenance of Pollution Controls: The
Permittee shall at all times properly operate and maintain all facilities and systems of
treatment and control (and related appurtenances) which are installed or used by the
Permittee to achieve compliance with the conditions of this permit.]
Operations & Maintenance The treatment units and facility components appear to be reaching the end of their
useable life. The structural integrity of some of the concrete tanks is suspect and
may present a safety hazard. [NPDES Standard Permit Conditions Part11 C.2. Operation
and Maintenance of Pollution Controls: The Permittee shall at all times properly operate and
maintain all facilities and systems of treatment and control (and related appurtenances) which
are installed or used by the Permittee to achieve compliance with the conditions of this
permit,]
State of North Carolina I Environmental Quality I Water Resources
2090 U.S. 70 Highway, Swannanoa, NC 28778

Flow Measurement — Effluent The u... jsonic, sensor appeared to be operatis'j,ml, but the weir was significantly
out of level and effluent flow was almost overtopping the v-notch weir.'
Overtopping and weir misalignment cause inaccurate flow measurements. [NPDES
Standard Permit Conditions Part 11 D.3 Flow Measurements; Flow measurement devices shall
be accurately calibrated at a minimum of once per year and maintained to ensure that the
accuracy of the measurements is consistent with the accepted capability of that type of
device.]
A Notice of Violation/Intent to Issue Civil Penalty is being issued for the noted violation of North Carolina General
Statute (G.S.) 143-215.1 and the facility's NPDES Permit. Pursuant to G.S. 143-215.6A, a civil penalty of not
more than twenty-five thousand dollars ($25,000.00) may be assessed against any person who violates or fails,
to act in accordance with the terms, conditions, or requirements of any permit issued pursuant to G.S.
143-215.1.
If.you wish to provide additional information regarding the noted violation, request technical assistance, or discuss
overall compliance please respond in writing within ten (10) business days after receipt of this Notice. A review of
your response will be considered along with any information provided on the submitted Discharge Monitoring
Report(s). You will then be notified of any civil penalties that may be assessed regarding the violations. If no
response is received in this Office within the 10-day period, a civil penalty
assessment may be prepared.
Remedial actions should have already been taken to correct this problem and prevent further occurrences in the
future. The Division of Water Resources may pursue enforcement action for this and any additional violations of
State law. If the violations are of a continuing nature, not related to operation and/or maintenance problems, and
you anticipate remedial construction activities, then you may wish to consider applying for a Special Order by
Consent.
If you`should have any questions, please do not hesitate to contact Mikal Willmer with the Water Quality
Regional Operations Section in the Asheville Regional Office at 828-296-4500.
Sincerely,
G. Landon Davidson, P.G., Regional Supervisor
Water Quality Regional Operations Section
Asheville Regional Office
Division of Water Resources, NCDEQ
ATTACHMENTS: Inspection Report
Cc: Joedavid Hall, 0 RC-Envi ron mental Inc.
WQS Asheville Regional-Office=Enforcement_Eile
NPDES Compliance/Enforcement Unit - Enforcement File

United States Environmental Protection Agency
Form Approved.
EPA Washington, D.C. 20460
OMB No. 2040-0057
Water Compliance Inspecti0h Report
'Approval expires 8-31-98-
Section A: National Data System Coding (i.e., PCS) l
Transaction Code NPDES yr/mo/day Inspection Type Inspector Fac Type
1 IN 1 2 h I 3 I Nco086053 I11 12 17/02128 17. 18 I C' I 191 s 1 20Uj 1 '
2111,1 1 I'I I I I I I I I I I I I I I I I 1.1 I I I I I I 1 I I I I:I II I I I I I 166
Inspection
Work Days Facility Self -Monitoring Evaluation Rating B1 . CIA Reservea
67
70 I I 71 I72 1 N I 73I I I74 75I. I I I I I I I80
l_1 . I
L_I l_1_I
Section B: Facility Data
Name and Location of Facility Inspected (For Industrial Users discharging to POTW, also include
Entry Time/Date .
Permit Effective Date
POTW name and NPDES permit Number) -
02:10PM 17/02/26
16/12/01
Pilot Travel Center #393
NC Hwy 209 At 140
Exit Time/Date
Permit Expiration Date
Waynesville NC 28766
02:45PM 17/02/28
21/01/31
Name(s) of Onsite Representative(s)/Titles(s)/Phone and Fax Number(s)
Other Facility Data
Joedavid Matthew HaIVORC/828-586-5588/
Name, Address of Responsible OfficiaUTitle/Phone and Fax Number
Contacted
Joey Cupp,PO Box 10146 Knoxville TN 379390146//865-588-7488/8654502809
No
Section C: Areas Evaluated During Inspection (Check only those areas evaluated)
®.Flow Measurement ;,' -, ®'Operations.& Maintenanc6..® Self -Monitoring Program
Facility Site Review Effluent/Receiving Waters Other
Section D: Summary of Finding/Comments (Attach additional sheets of narrative and checklists as necessary)
(See attachment summary)
Name(s) and Signature(s) of Inspector(s) Agency/Office/Phone and Fax Numbers Date
Timothy H Heim ARO WQ//828-2964665/
Mikal Willmar ARO WQ//828-2964686/
Signature of Management Q.Aiewer Agency/Office/Phone and Fax Numbers Date
EPA Form 3560-3 (Rev 9-94) Previous editions are obsolete.
0
Page# 1

NPDES ydmo/day Inspection Type (Cont.) 1
31 NCO086053 I11 12 17/02/28 17 18 ICI
Section D: Summary of Finding/Comments (Attach additional sheets of narrative and checklists as necessary)
Inspectors, Mikal Willmer and Tim Heim with the Asheville Regional Office conducted a Follow -Up
Inspection of the Pilot Travel Center's WWTP on February 28, 2017. ORC, Joedavid Hall with
Environmental Inc, was present and assisted in the inspection. This inspection was conducted to
check on the current operational status of the treatment facility and to determine whether any steps
have been taken to address the failing system components since the last correspondence with
Dynamis in November -of 2016.
According to Mr. Hall, the solids are still being wasted and hauled routinely. The pump station is being
serviced as needed. There appears to be a continued problem with the pumps clogging in the lift
station. Mr. Hall reported the water level in the EQ basin was running higher than normal (above the
floats). This may be a possible issue with the float switch. The ORC stated the plant has been
experiencing a surge in flow the past couple of days.
Inspectors -observed floating solids within the secondary clarifier. ORC is uncertain of the cause at this
time. This may be due to the composition of microorganisms within the secondary clarifier, preventing
solids from properly settling. The RAS rate may need to be adjusted to reduce denitrification. Changes
in weather and influent composition can also contribute to the growth of non -target organisms within
the treatment system. The increase in floating solids appears to also be contributing to the presence of
suspended solids in the effluent. During the inspection, inspectors observed turbid effluent and floating
solids discharging through the weir. Additionally, the ultrasonic flow meter may not be reading
accurately as the effluent flow was almost overtopping the weir plate. The weir also appears to be
significantly out of level.
Inspectors understand that an engineering evaluation is planned to occur in the immediate future to
assess the needs of the WWTP. To date, the issue with the inoperable secondary clarifier has not
been resolved. The effectiveness of the treatment system. is not optimal. The treatment plant was
originally designed to utilize two secondary clarifiers, however, only one is operable. Most of the
treatment -units appear to be reaching the end of their useable life. Pilot Travel's ultimate goal is to
connect to Junaluska Sanitary District's collection system in the future, however, the date of service
availability has not been determined. Initial dates estimated by the end of 2017, but a sewer connection
may be up to five years away.
Issues from previous violation not addressed or partially resolved:
Secondary Clarifier: One of the secondary clarifiers is still inoperable. The operable secondary clarifier
does not seem capable of adequately treating the incoming daily flow. Excessive solids were observed
in *the operable clarifier. The permittee listed a potential corrective action to bring the second clarifier
back into operation, but to date the clarifier is still offline.
Operation & Maintenance: The ORC is conducting the required visits, however, many of the treatment
components are still deteriorating. Safety and trip hazards are still present.
Effluent: The effluent appeared turbid and solids were entering the effluent channel.
Page#

� � 1
Permit: NCO086053 Owner - Facility: Pilot Travel Center #393
Inspection Date: 02/28/2017 Inspection Type: Compliance Evaluation
Operations & Maintenance Yes No NA NE
Is the plant generally clean with acceptable housekeeping? ❑ 0 ❑ ❑
Does the facility analyze process control parameters, for ex: MLSS, MCRT, Settleable N ❑ ❑ ❑
Solids, pH, DO, Sludge Judge, and other that are applicable?
Comment: The treatment units and facility components aDDear to be reaching the end of their useable
life. At the time of the inspection, inspector observed significant floating solids in the
operable'secondary clarifier, and the'plant was discha�ging effluent with significant solids
and turbidity. The structural integrity of some of the concrete tanks is suspect and may
present a safety hazard.
Permit Yes No NA NE
(If the present permit expires in 6 months or less). Has the permittee submitted a new ❑ ❑ 0 ❑
application?
Is the facility as described in the permit? ❑ ❑ ❑
# Are there any special conditions for the permit? M ❑ '❑ ❑
Is access to the plant site restricted to the general public? N ❑ ❑ ❑
Is the inspector granted access to all areas for inspection? 0 ❑ ❑ ❑
Comment: The treatment system does not appear to be operating optimally. Floating solids are making
it through the treatment process to the effluent channel and effluent- is turbid. Several of the
other treatment units appear to need replacement or repair (effluent weir is not level. EQ
float'switches not working properly at the time of the inspection, and the ORC reports lift
station pumps have continuous issues with clogging).
Other _ 1(ei No,"NA "NE.. .
Comment:
Flow Measurement - Effluent
Yes No NA. NE
# Is flow meter used for reporting?
0
❑
❑
❑
Is flow meter calibrated annually?
M
❑
❑
❑
Is the flow meter operational?
0
❑
❑
❑
(If units are separated) Does the chart recorder match the flow meter?
❑
❑
MEI
Comment: The ultrasonic sensor appeared to be operational, but the weir was significantly out of level
and effluent flow was almost overtopping the v-notch weir. Overtopping
and weir
misalignment cause inaccurate. flow measurements.
Pump Station - Effluent
Yes, No NA NE
Is the pump wet well free of bypass lines or structures?
❑
❑ ❑
Are all pumps present?
❑
❑ ❑
Are all pumps operable?
❑
❑ ❑
0
Page#
3

Permit: NCO086053 Owner -Facility: Pilot Travel Center #393
Inspection Date: 02/28/2017 Inspection Type: Compliance Evaluation
Pump Station - Effluent Yes No NA NE'
Are float controls operable?
❑
❑ -
❑
Is SCADA telemetry available and operational?
❑
❑
❑
.N
Is audible and visual alarm available and operational?
❑
❑
❑
Comment: Inspectors did not visually inspect the lift station between the travel center and the
wastewater plant. The ORC stated they continue to have problems with the pumps clogging.
Equalization Basins
Yes No NA NE
Is the basin aerated?
N
❑
❑
❑
Is the basin free of bypass lines or structures to the natural environment?
E
❑
❑
❑
Is the basin free of excessive grease?
0
❑
❑
❑
Are all pumps present?
0
❑
❑
❑
Are all pumps operable?
N
❑
❑
❑
Are float controls operable?
❑
❑
❑
Are audible and visual alarms operable?
0
❑
❑
❑
# Is basin size/volume adequate?
N
❑
❑
❑
Comment: During the inspection there appeared to be an issue with the float controls. The water level
was above the high water float, potentially leading to weir overtopping
and inaccurate effluent
flow measurement. --
Secondary Clarifier--,, z;.,.. w:., .......
Is the clarifier free of black and odorous wastewater?
Is the site free of excessive buildup of solids in center well of circular clarifier?
Are weirs level?
Is the site free of weir blockage?
Is the site free of evidence of short-circuiting?
Is scum removal adequate?
Is the site free of excessive floating sludge?
Is the drive unit operational?
Is the return rate acceptable (low turbulence)?
Is the overflow clear of excessive solids/pin floc?
Is the sludge blanket level acceptable? (Approximately % of the sidewall depth)
Y,es,.No.;NA_ME.....:....:.... .._ . .
■
❑
❑
❑
❑
❑
■
❑
■
❑
❑
❑
■
❑
❑
•❑
■
❑
❑
❑
■
❑
❑
❑
❑
■
❑
❑
❑
❑
■
❑
❑
❑
❑
■
❑
❑
❑
❑
❑
❑
■
Comment: One of the two secondary clarifiers is still offline Floating solids covered the surface of the
active secondary clarifier. The ORC reported issues recently with solids settling Solids
were observed passing through the clarifier to the effluent channel Consider adjusting RAS
rate to reduce denitrification or investigate FOG issues.
Page# 4

I
Permit: NCO086053
Owner - Facility: Pilot Travel Center #393
Inspection Date: 02/28/2017
Inspection Type: Compliance Evaluation
Aeration Basins
Yes No NA NE
'Mode of operation
Fact. Air
Type of aeration system
Diffused
Is the basin free of dead spots?
E El
❑
❑
Are surface aerators and mixers operational?
❑ ❑
0
❑
Are the diffusers operational?
E ❑
❑
❑
Is the foam the proper color for the treatment process?
❑ ❑
❑
Does the foam cover less than 25% of the basin's surface?
❑ ❑
❑
Is the DO level acceptable?
❑ ❑
❑
Is the DO level acceptable?(1.0 to 3.0 mg/1)
❑ ❑
❑
Comment:
ORC- reported diffusers were working properly. Recently had solids remove from aeration
basin. ORC stated MLSS was running between 5000 and 6000 mg/L. .
Effluent Sampling
Is composite sampling flow proportional?
Is sample collected below all treatment units?
Is proper volume collected?
Is the tubing clean?
# Is proper temperature set for sample storage (kept at less than or equal to 6.0 degrees
Celsius)? .
Is the facility sampling performed as required by the permit (frequency, sampling type
representative)?
Yes No NA NE
❑
❑
❑
❑
❑
❑
❑
❑
❑
■
❑
❑
❑
❑
❑
❑
■
■
❑
❑
❑
Comment: There were no limit violations in 2016, however, the system, in its current state, does not
appear capable of providing consistent quality wastewater treatment.
Page# 5

lDynamls,Inc.
P.O. Box 50636, Knoxville, TN 37950
Phone: [phone] Fax: [phone]
November 10, 2016
Mr. Tim Heim
Mr. Landon Davidson
State of North Carolina, Environmental Quality
Water Quality Regional Operations Section
Asheville Regional Office
2090 US Hwy 70
Swannanoa, North Carolina 28778
RE: Corrective Actions Taken or Planned & Proposed Options to Address WWTP and
NPDES Permit Compliance Issues for the Supplemental Response to September 30,
2016 Recommendation of Enforcement Action Notice of Violation and Notice of
Intent to Assess Civil Penalty NOV-2016-PC-0227
Permit No. NCO086053
Pilot Travel Center, #393
3712 Crabtree Road
Waynesville, NC 28786
Transmitted via: Federal Express # 7776 8788 3566
Mr. Heim/Mr. Davidson:
On October 26, 2016, representatives of North Carolina Department of Environmental Quality
(NC DEQ) and Dynamis, Inc. (Dynamis), and the WWTP operator conducted an onsite meeting
at the waste water treatment plant (WWTP), at the Pilot Travel Center #393 in Waynesville,
North Carolina.
Dynamis, as authorized by Pilot Travel Centers LLC (Pilot), is providing a summary of corrective
actions taken to date and proposed options to address deficiencies at the waste water treatment
plant (WWTP) at the Pilot Travel Center #393 in Waynesville, North Carolina. In addition, it is
Pilot's intent to facilitate the connection of the facility's sanitary sewer waste line to the proposed
Junaluska District sanitary sewer line near Pilot's property line, as soon as it is constructed.
Corrective Actions Taken to Date for the WWTP Deficiencies
The following corrective and maintenance actions, performed to date are helping to assist with
the short term goals of correcting WWTP deficiencies, improving WWTP operations, optimizing
performance, and improving water quality and permit compliance, while also compensatig for
the non-functioning second secondary clarifier tank: RFC:FI�
NOV 14 2016 -:
Water Qua"gbltlei
Asheville Regional Office

PTC-393
Permit No. NC0086053 '
1. The bar screen that had an accumulation of debris on it, during the NC DEQ inspection
on June 29, 2016, was cleaned shortly after this inspection. The WWTP operator or
maintenance technician are continuing to clean the bar screen regularly, as needed.
2. As indicated in the October 11, 2016 Response to, NOV letter submitted to North
Carolina Department of Environmental Quality (NC DEQ), maintenance and corrective
actions were performed at the waste water treatment plant (WWTP) on August 8, and
August 31, 2016. These actions were completed, in order to address several of the non-
compliance issues noted in the July 6, 2016 NC DEQ inspection letter. The actions
included repair of the pipe leak on the outside of the concrete clarifier tank, cleaning the
splitter box, and modifying the. bar screen.
3. The WWTP operator is onsite five days a week, in accordance with the NPDES permit
conditions.
4. Sludge wasting operations are currently being performed in the tanks at the WWTP, on a
weekly basis.
5. The sludge and solids that accumulate in the WWTP, as a result of operations are
currently pumped out of the WWTP, on a monthly basis for proper disposal. Please see
the attached invoices for documentation of maintenance actions performed.
6. The sewage lift station (located between the travel center building and the WWTP) is
pumped out on a quarterly basis. Please see the attached invoices ,for documentation of
maintenance actions performed.
Corrective Actions Planned and Proposed Options for Facility Improvement
The following corrective actions are planned, and proposed options for improvement of the
WWTP are as follows:
1. Maintain the weekly schedule of sludge wasting operations at the WWTP.
2. Maintain the monthly schedule of utilizing a septic pump and haul truck to pump out the
sludge and solids out of the WWTP tanks, with proper disposal of the waste.
3. Maintain the quarterly schedule of utilizing a septic pump and haul truck to pump out the
sewage lift station (located between the travel center building and the WWTP), with
proper disposal of the waste.
�y 4. In order to restore the second secondary clarifier tank to functioning operation, we
i propose to fabricate and install a weir box in the second secondary clarifier tank. This
weir box would be similar to the one that is currently in place in the first secondary
clarifier tank. With an adjustable weir plate, the two tanks can discharge water at the
same elevation. This appears to be a cost effective and technical solution that will allow
r this second secondary clarifier tank to return to operation. In addition, the rough and
partially eroded surface of the concrete clarifier tank would be renovated with fresh
concrete. This new weir box -can be fabricated and installed within 45 days.
Facilitating the Connection of the Facility's Sanitary Sewer Waste Line to the
Proposed Junaluska District Sanitary Sewer Line
The long term goal is to connect the Pilot Travel Center #393 sanitary waste line to the proposed
Junaluska Sewer District sanitary sewer line. On November 3, 2016, Mr. Alan Fass of Dynamis
called and talked to Mr. James Stinnett at Junaluska Sewer District. Mr. Fass indicated that Pilot
Travel Centers wants to connect the Pilot Travel Center #393 sanitary sewer waste line to this
2

PTC-393
Permit No. NCO086053
proposed sanitary sewer line, as soon as it is constructed. Mr. Stinnett provided a rough time
frame under a best case scenario, and indicated that November 2017 would be the earliest date
for the sanitary sewer line to be run by the District to a point behind the Pilot Travel Center, so
that Pilot could make a sewer line connection. It all depends on financing, funding, paperwork,
and plans, and how that all of this comes together in a timely manner. The District is moving as
fast as they can on their end. With this new proposed connection, the existing WWTP would be
decommissioned and unnecessary.
Thank you in advance for your time. Please feel free to contact me, should the need arise.
Sincerely,
NO
A / R Ns
Alan J. Fass
Environmental Program Manager
Dynamis, Inc.
865.588.5422 Ext. 208
alanfass2dynamis-i.n.c.com
Attachments:
• Documentation. of WWTP & Lift Station Pump Outs & Services
cc: Joey Cupp, Sr. Environmental Manager, Pilot Travel Centers LLC, 5508 Lonas Drive,
Knoxville, TN.37909
Keith Carlton, Environmental Project Manager, Pilot Travel Centers LLC, 5508
Lonas Drive, Knoxville, TN 37909
3

Qyn - I
PO Box 80 73.
Mc TNT3,71 I
0 �jt��6folS6:tvailtlie�'S'
42 86.5-�688�6 "-2,
- -
,Bits T6
Pilot TravelC - ts LLC-
W,,t�pnf6
Ob Box-, 101.46
Knoxviki.TW37939
United States '
MAP 6114-
-D i 1=1,&
ln'v6fc'
Terms
'DWqh.'receipt, -.
,00.6 Date:
5117/20116
Sales ROP
'MEir
Pltadod:By,
Joe cuop.
,P #
1'83.07.7."73 -,0Q4-0003i
"arni"s W
213534,VIL8: H104

Envi�ortnieital,, Inc.
E19111HOMMEMA
.954
61110wh6Q, NC 28-113.
829-:518,675,598,.Pa1828-5,86,0800
Bill To
`Dparrlis.­ Ind.
1h0 L30k.8671
,
Mc'Minhvillo._-TR 37 Ij I
PAM. -term I s
10.34 Nct,3.0,
Date invoice
6/18/2916 994666
Quantity
Description
Rate
Amount'-
06/1 /1'&- Swurddy
5.00
Che . eked li(%staiidm
Turned. control panel on.
l5urnpa" I 46gged.
C3
Gi 'I
RECEIVED "17D BY,
Divi
ion of Water Resources
qL ['C
t
OV 14 2016
Water 0
jallty Regional Operations
As
eville Regional Office
Phone 4
ETmall-
.
607
$t7, j. Total
82 M86-55598

amig h, Inc.
PO Box .8073-
W, minnville TN 37111
Umtpd States.
866-58&6422-,
Bill To
--P
pil(Dt - i8vdCOfflors, LLC
O Box
f0i,46
K
. 1now ....0 . -e,TN 37,-�,
930,
United tltaie:s-'
93
Alarm ft§pph,sO!
01'1V01 GE'
I ell\
Date Omvw-i :.6-
115581
,Terms
Due on receipt
Due Dater
44 ",f'$
-
:Re pFas
.,,'Flaced, BY
Joe. CuP-P
PIO
LynamlsWO, 120445
w
W-.PrQfect 1 5 ''Project coordination A: f61'IpWup on work. dbh-e.
= �ger PLIMP, 1 6/21/116Lift station bp -clog pump',
haul A� yn
.Sery Wasto.d slUdge-ftdilh dIb'e,#ql--fa6X at INWTP
,58.0,0
010"0
�6C E I �Vlff
Divisim of Water Resour,
NOIV 14 2016
Water MON Regional
I

�. 'Environmental, Inc.
E1u i1Ro�iu�� a+� AL Post Office Box 954�
Cullowhee, NC 28723
828-586-5588, Fax [phone]
Bill To
Dynamis, Inc.
PO BOX 8073
McMinnville, TN 37111
P.O. No. Terms
Net 30
Invoice
Date Invoice #
411412116 884000
Quantity
Description
Rate
Amount
2
04/14/16--Pumping of WWTP/ Disposal of Sewage
250.00
500.00
-
RECEIVE
Division of Water Reso
irces
NOV 1 4 20
6
Water Quality Regional
erationq
Asheville Regional C
(fire.
Phone #
E-mail
To�a l $500.00
828-586-5588
[e-mail]

Environmental, Inca
tiom
L
,��.. Post Office Box 954
Cullowhee, NC 28723
828-586-5588, Fax [phone]
Bill To
Dynamis, Inc.
PO BOX 8073 .
McMinnville, TN 37111
P.O. No. Terms
Net 30
Invoice
Date Invoice #
9/1/2016 885291
Quantity
Description
Rate
Amount
1
07/22/16--Pumping of WWTP/ Disposal of Sewage
250.00
250.00
1
07/25/16--Pumping of WWTP/ Disposal of Sewage
250.00
250.00
07/25/16--Grouted around WWTP
50.00
50.00
2
08/15/16--Pumping of WWTP/ Disposal of Sewage
250.00
500.00
08/08/16 Spread hydrated time around WWTP, put out straw, weedeated, threw trash
150.00
150.00
away, cleaned around area, submitted pictures to Alan Fass
North Carolina Sales Tax
6.75%
0.00
RECEIVE
D
Division of Water BeourcW
NOV 14
016
Water Quality Region
t Operations
Asheville Region
il Office
Phone #
E-mail
Total $10200.00
828-586-5588
[e-mail]

Enviromnental, Inc.
EN UMME AL Post Office Box 954
CuRowhee, NC 28723
828-586-5588, Fax [phone]
Bill To
Dynamis, Inc.
PO BOX 8073
LMcMinnville, TN 37111
P.O. No. Terms
29667-W Net 30
Invoice
Date Invoice #
11/6/2016 885761
Quantity
Description
Rate
Amount
2
09/12/16--Pumping of WWTP/ Disposal of Sewage
250.00
500.00
2
10/25/16--Pumping of WWTP/ Disposal of Sewage
250.00
500.00
-
RECE
VED
Division of Wat
ir Resources
NOV 1
2016
Water Quality Reg
nal Operations
Asheville Reg
onal Office
Phone #
E-mail
Total - $1,000.00
[e-mail]
828-586-5588

j,n-"".v-.*,-,,-.-o.--,c �
Balance Due S-79,77.5.0',

.arms:,
OF
. _ - A FiNANGE;CHARGE of 1`.5%
not race a an #tt �mauttts il',
lithtA.3Q days of
date. Annual percentage rato
SERVICE','CHARGE.,
RATE _
:. R HouRs. : AMQ111VT .

i
lDynamls,Inc.
P.O. Box 50636, Knoxville, TN 37950
Phone: [phone] Fax: [phone]
October 11, 2016
Mr. Landon Davidson
Mr. Tim Heim
State of North Carolina, Environmental Quality
Water Quality Regional Operations Section
Asheville Regional Office
2090 US Hwy 70
Swannanoa, North Carolina 28778
Divisia ECEI E
OCT 13 2016
Water ouallty ae0 bnal Operations
Asheville Ra_ final Office
RE: Response to September 30 2016 Recommendation -of Enforcement Action Notice of
Violation and Notice of Intent to Assess Civil Penalty NOV-2016-PC-0227
Permit No. NCO086053
Pilot Travel Center, #393
3712 Crabtree Road ,
Waynesville, NC 28786
Transmitted via: Federal Express # 7774 5286 8110
Mr. Davidson/Mr. Heim:
Dynamis, Inc. (Dynamis), has been authorized by Pilot Travel Centers LLC (Pilot), to prepare a
written response to the Notice of Violation (NOV) and Notice of Intent to Assess Civil Penalty,
issued by North Carolina Department of Environmental Quality (NC DEQ) on September 30,
2016, for the above referenced facility. Pilot stamped this letter, as received on October 6, 2016.
This response letter is being submitted to NC DEQ within 10 days of receipt.
NC DEQ issued the original Notice of Violation (NOV) and Notice of Intent to Assess Civil
Penalty letter to Pilot on July 6; 2016. A response to that NOV letter was submitted by Dynamis
(on behalf of Pilot), to NCDEQ on August 1, 2016. Please see the attached photo documentation
of maintenance and corrective actions- that were performed at the waste water treatment plant
(WWTP) on August 8, and August 31, 2016. These actions were completed, in order to address
several of the non-compliance issues noted in the July 6, 2016 NC DEQ inspection letter.
The most recent September 30, 2016 NOV letter from NC DEQ, indicated that the response to
violation was not 'adequately, addressed in the August, 1, 2016 response. In order to get
clarification on what .issues were still outstanding; Mr. Royal Harris of Dynamis spoke with Mr.
Tim Heim and Mr. Landon Davidson of the NC DEQ (via telephone call) on October 7, 2016.
One of the issues is with the second clarifier being out of operation. NC DEQ has requested a
meeting at the facility, to discuss the issues with the WWTP, and a potential approach to
incorporating the second clarifier into the waste water treatment works. In addition, it is Pilot's

v�
PTC-393
Permit No. NCO086053
understanding that the local sewer provider is planning a sanitary sewer line extension to the
travel center area, sometime in 2017. This will make the existing WWTP unnecessary.
An onsite meeting date will be scheduled as soon as all parties: the WWTP operator, NCDWQ, &
Dynamis (as a representative for Pilot) can confirm a suitable meeting date and time. Possible
meeting times have been discussed for the week of October 24, 2016 or the week of October 31,
2016.
Thank you in advance for your time and attention in this matter. Please contact me with any
questions or concerns that you may have.
Sincerely,
Alan J. Fa
Environmental Program Manager
Dynamis, Inc.
865.588.5422 Ext. 208
[e-mail]
Attachments: Photo Documentation of Maintenance Work Completed on the Waste Water
Treatment Plant (August 8, 2016 & August-31, 2016)
cc: Joey Cupp, Sr. Environmental Manager, Pilot Travel Centers LLC, 5508 Lonas Drive,
Knoxville, TN 37909
Keith Carlton, Environmental Project Manager, Pilot Travel Centers LLC, 5508
Lonas Drive, Knoxville, TN 37909
2

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} Pilot Travel Center;#393-
WWTP Mainter,dY�ce'to•Address;No .1. .0f
' .... ' : , . Permit # NC0086053 .
Violation Tracking # NOV=2016. PC-0227.
W Y
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-
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. ' : ' . t Pilot Travel Center-#393
WWTP• Mainterna�-,c''to Address Notice .of .
Permit'# NC0086053
Violation Tracking# NOV-2016' P00227
aynesy it le' ' N.C.
{.g"•i'n.�f .�
- - "?:?L7V. vc : ��'"1' � L' n� i . \' . � N" '1'i^n:. 1 � 'nl,a, 1 V:.n,.� 6 • r�", rE�:7�
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Close up of:secondary::clarifier _
Secondary clarifier weir plate:-' effluent :quality shows, no discharge.:of solids..

PAT MCCRORY
} a,
Water Resources
ENVIRONMENTAL QUALITY
September 30, 2016
CERTIFIED MAIL (70151520 0003 5463 1056)
RETURN RECEIPT REQUESTED
Mr. Alan Fass
Pilot Travel. Centers LLC
5508 Lonas Rd
Knoxville, TN 37909 3221
t Govemor
DONALD R. VAN DER VAART
Secretary
S. JAY ZIMMERMAN
Director
Subject: Recommendation of Enforcement Action - Pilot Travel Center #393
Notice of Violation and Notice of Intent to Assess Civil Penalty NOV-2016-PC-0227
(07/06/16)
Permit No. NCO086053
Haywood County
Dear Mr. Fass:
This letter is to advise you that this office is considering recommending enforcement action to the
Director of the. Division of Water Resources. The recommendation for enforcement concerns a violations
cited in the Notice of Violation and Notice of Intent to Assess Civil Penalty dated July 06, previously sent
to you. The violation was not adequately addressed in your August 1, 2016 response.
If you wish to present an explanation for the violations cited, or if you believe there are other factors
which should be considered, please send such information to me in writing within ten (10) days following
receipt.of this letter. Your explanation will be reviewed, and, if an enforcement action is still deemed
appropriate, your explanation will be forwarded to the Director with the enforcement package for their
consideration.
If you have any questions concerning this matter, please contact Timothy Heim or me at (828) 296-
4500.
Sincerely,
G. Landon Davidson, P.G.; Regional Supervisor
Water Quality Regional Operations Section
Asheville Regional Office
cc: Joe David Hall, ORC - Environmental Inc.
L.IWQS Ash eville-Regional Office- Enforcement=File
NPDES Compliance/Enforcement Unit - Enforcement File
\\Wp3dnfp06.eads.ncads.net\data\WR\WQ\Haywood\Wastewater\Minors\Pilot Travel Center 86053Vune 28 2016 CENune CIE 10 Day letter
REA.docx
State of North Carolina Environmental Quality I Water Resources
2090 US Hwy 70 Swannanoa, North Carolina 28778
9828 296 4500

jDynamls, Inc.
P.O. Box 50636, Knoxville, TN 37950
Phone: [phone] Fax: [phone]
cugaw 1iw2(iliw 11"
Mr. G. Landon Davidson
Mr. Timothy Heim t /�
Water Quality Regional Operations Section Cq
Division of Water Resources, NCDEQ
2090 US HWY 70
Swannanoa, NC 28778-8211
RE: Response to Notice of Violation & Intent to Assess Civil Penalty
Pilot Travel Center #393
Permit #NC0086053
Tracking # NOV-2016-PC-0227
Haywood County, KY
Transmitted by Federal Express # 7769 2130 9870
Mr.Davidson and Mr. Heim:
Dynamis, Inc. (Dynamis), has been authorized by Pilot Travel Centers LLC (Pilot), to prepare a written
response to th u y 20 6Wotice of Violation & Intent To Assess Civil Penalty letter, issued by the
North Carolina Department of Environmental Quality (DEQ) for the above referenced facility.
Inspection Area Description of Violation
Bar Screens Bar screens were overloaded with debris at time of inspection.
Significant pass -through of debris to downstream components was
observed. The existing bar screen does not appear to be capable
of handling the debris from the facility it serves and requires a
high level of effort from the ORC to maintain. Refer to attached
photos.
Response to Violation:
RECEIVED
Division of Wager Resourcee
AUG - 5 NO
Water Quality Regional Operations
AsheviNe Regional Office
The day after the North Carolina Division of Water Resources
(DWR) inspection (June 29, 2016), the accumulated debris was
removed from the bar screen. The WWTP operator has been
instructed to implement a more frequent inspection and cleaning
schedule of the bar screen. Specifically, the bar screen will be
inspected and cleaned (as needed) regularly during the WWTP
operation & maintenance visits. A new bar screen is being
fabricated and will be installed by August 31, 2016. The new bar
screen will enable the waste water treatment plant (WWTP)
operator or maintenance technician to clean it easier and more
efficiently.

�i
Pilot Travel Center# 393
Waynesville, NC
Inspection Area Description of Violation
Secondary Clarifier One of the two existing secondary clarifiers is out of level, leaks, and
is non-functional. The operating secondary clarifier was observed to
have significant material accumulating on the weir plate, and sludge
blanket was observed to be approximately 314 of the sidewall depth.
Significant pass -through of solids was occurring at the time of the
inspection. The operating secondary clarifiers do not appear capable
of adequately serving the facility. Refer to attached photos.
Dynamis Response: There are two secondary clarifiers at this WWTP. One of the two
secondary clarifier tanks is apparently out of level. The leaking pipe
joints on this clarifier tank have been sealed with hydraulic cement.. D
���� ? _ndivdual clarifier, being ou�f level ow uld -- not -normally :.cause.;
SecMe1 54-vik�Ce problems with operation W ha e ete mme -thaf the problem-is-that7
CO� 'c��r�iS ce thecl`aria onefier_tank_is_outo ewhe-clarifrerin-fij
When the operator attempts to split the flow between the two clarifiers,
the majority.of flow will simply go to the lowest clarifier. An adjustment
to the piping height at the flow splitter box (box coming out of the last
aeration tank that directs the flow to either or both of the clarifiers)
would be the best proposed solution to evenly dividing the flow between
the two clarifiers.
Regarding the first operating secondary clarifier that was observed to
1/-2�cs ­-,ave an accumulation of sludge material �'onhe: day -of the-inspectron,,,
this was apparently an>isolated ,mcidentThe WWTP operator indicated
that sludge is wasted regularly. On the day of the inspection, the WWTP
r apparently had a surge that was likely related to the accumulation and
Oljf backup of debris in the bar screen, that resulted in the formation of a
sludge blanket.
s
the=VSL' isbeing�erated-and-maintained�-regularl The WWTP
operator is onsite five days a week in accordance with the NPDES
permit conditions. In addition, the permitted discharge is sampled once
l�,S /T per week for specific parameters hT�e- ;montl y discharge monitonng4
re orts forceveraLrecent�nonfhs-.indicate no permitlimitexceedances
Thank you in advance for your time and assistance in resolving these issues. Pilot, their waste water
operation and maintenance contractor, and the WWTP operator are committed to operating and
maintaining this WWTP in a regulatory compliant manner. a respecffulfy z'equest t at n_o_cO-i _l pena t1 y
x
q'{S
2
n
kkco � c4 [ /l/ at � e�re�sS
�
P � Ova

Pilot Travel Center# 393
Waynesville, NC
be assessed. We want to work with North Carolina Division of Water Resources to adequately address
and satisfy this notice of violation. Please contact me with any questions or concerns that you may have.
Respectfully Submitted,
Alan J. F , P.G.
Environmental Program Manager
Dynamis, Inc.
Tel. [phone] Ext. 208
Fax [phone]
Email alanfassgdynamis-inc.com
cc: Joey Cupp, Environmental Manager; Pilot Travel Centers LLC, 5508 Lonas Drive, Knoxville, TN
37909
Keith Carlton, Environmental Project Manager; Pilot Travel Centers LLC, 5508 Lonas Drive,
Knoxville, TN 37909

- i•r• '` �
[aa-
i��i`erResQurc�+s,; S JA�IF �T�11vfER34l�1�I�F
- i�aeExg
Certified Mail # 7012 1010 0002 1965 7222
Return Receipt Requested
July 06, 2016
Mr. Alan Fass
Pilot Travel Centers LLC
5508 Lonas Rd
Knoxville, TN 37909-3221
SUBJECT: NOTICE OF VIOLATION & INTENT TO ASSESS CIVIL PENALTY
Tracking Number: NOV-2016-PC-0227
Permit No. NCO086053
Pilot Travel Center #393
Haywood County
Dear Mr. Fass:
The North Carolina Division of Water Resources conducted an inspection of the Pilot Travel Center #393 on June
28, 2016. This inspection was conducted to verify that the facility is operating in compliance with the conditions
and limitations specified in NPDES WW Permit No. NC0086053. A summary of the findings and comments noted
during the inspection are provided in the enclosed copy of the inspection report.
The Compliance Evaluation inspection was conducted by Division of Water Resources staff member Tim Heim from
the Asheville Regional Office. The following violation(s) were noted during the inspection:
Inspection Area Description of Violation
Bar Screens Bar screens were overloaded with debris at time of inspection. Significant pass -through of
`,� (5 debris to downstream treatment components was observed. The existing bar screen does
f��'iC, C�z` >W'l�'not appear to be capable of handling the debris from the facility it serves and requires a high
level of effort from the ORC to maintain. Refer to attached photos.
Secondary Clarifier One of the two existing secondary clarifiers is out of level, leaks, and is non-functional. The
operating secondary clarifier was observed to have significant material �accumulating on the weir plate, and sludge blanket was observed to be approximately 3/4 of the sidewall depth.
Significant pass -through of solids was occurring at the time of the inspection. The operating
secondary clarifiers do not appear capable of adequately serving the facility. Refer to attached
ra T 'r'1b photos.
State of North Carolina I Environmental Quality I Water Resources
2090 U.S. 70 Highway, Swannanoa, NC 28778
828-2964500

Inspection Area Description of Violation
Operations & Maintenance The facility appears to have been retrofitted and reconfigured multiples times during its
history. Many of the components are deteriorating (crumbling concrete, leaking pipe joints,
failing grout etc). Numerous safety and trip hazards were observed. Refer to attached photos.
In addition, A Ml'ees-b ow must also�e addresse�
Compliance Issue(s):
• An ongoing bypass (unpermitted discharge of wastewater to ground surface) is occurring at the grouted joint
where flow enters the secondary clarifier.
Reminder: Pursuant to Permit Condition 6 in Section E. the Permittee is required to verbally notify the Regional
Office as soon as possible, not to exceed 24 hours, from first knowledge of any non-compliance at
the facility including limit violations, bypasses of, or failure of a treatment unit. A written report may
be required within 5 days if directed by Division staff. Prior notice should be given for anticipated or
potential problems due to planned maintenance activities, taking units off-line, etc.
• The facility was discharging effluent that appeared excessively high in TSS at the time of the inspection.
(Refer to attached photos.)
• The effluent flow meter was not functioning at the time of the inspection.
A Notice of Violation/Intent to Issue Civil Penalty is being issued for the noted violation of North Carolina General
Statute (G.S.) 143-215.1 and the facility's NPDES Permit. Pursuant to G.S. 143-215.6A, a civil penalty of not
more than twenty-five thousand dollars ($25,000.00) may be assessed against any person who violates or fails
to'act in accordance with the terms, conditions, or requirements of any permit issued pursuant to G.S.
143-215.1.
If you wish to provide additional information regarding the noted violation, request technical assistance, or
discuss overall compliance please respond in writing within ten (10) business days after receipt of this Notice.
A review of your response will be considered along with any information provided on the submitted Discharge
Monitoring Report(s). You will then be notified of any civil penalties that may be assessed regarding the
violations. If no response is received in this Office within the 10-day period, a civil penalty
assessment may be prepared. If the violations are of a continuing nature, not related to operation and/or
maintenance problems, and you anticipate remedial construction activities, then you may wish to consider
applying for a Special Order by Consent.

If you should have any questions, please do not hesitate to contact Timothy Hen with the Water Quality
Regional Operations Section in the Asheville Regional Office at 828-296-4500.
Sincerely,
G. Landon Davidson, P.G., Regional Supervisor
Water Quality Regional Operations Section
Asheville Regional Office
Division of Water Resources, NCDEQ
ATTACHMENTS
Cc: Joe David Hall,; ORC - Environmental Inc.
�WQS Ashe`ville_RegionaI-Of ice=Enforcement File-
NPDES Compliance/Enforcement Unit - Enforcement File

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Secondary Clarifier

United States Environmental Protection Agency
Form Approved.
EPA Washington, D.C. 20460
OMB No. 2040-0057
Water Compliance Inspection Report
Approval expires 8-31-98
Section A: National Data System Coding (i.e., PCS)
Transaction Code NPDES yr/mo/day Inspection Type Inspector Fac Type
1 IN 1 2 15 I 3 I N00086053 I11 12 16/06/28 17 18 Ll 19 1 � 1 20 Lj
211111 I I I I I I II 11 I I I I I I I I I I I I I I I I I I I I 1 1 1 l l l I I f6
I
Inspection
Work Days Facility Self -Monitoring Evaluation Rating 81 - CA -Reserved
67
I 71 I 72 L N G 73 L 74 75I I I I I I I I80
70 L� J itJ LJ
Section B: Facility Data
Name and Location of Facility Inspected (For Industrial Users discharging to POTW, also include
Entry Time/Date
Permit Effective Date
POTW name and NPDES permit Number)
02:OOPM 16/06/28
11/02/01
Pilot Travel Center #393
NC Hwy 209 At 1-40
Exit Time/Date
Permit Expiration Date
Waynesville NC 28786
04:OOPM 16/06/28
16/01/31
Name(s) of Onsite Representafive(s)/Titles(s)/Phone and Fax Number(s)
Other Facility Data
Joedavid Matthew HaII/ORC/828-293-9396/
Name, Address of Responsible Official/Title/Phone and Fax Number
Contacted
Joey Cupp,PO Box 10146 Knoxville TN 379390146//865-588-7488/8654502809
No
Section C: Areas Evaluated During Inspection (Check only those areas evaluated)
Flow Measurement E Operations & Maintenance N Self -Monitoring Program 0 Facility Site Review
Section D: Summary of Finding/Comments (Attach additional sheets of narrative and checklists as necessary)
(See attachment summary)
Name(s) and Signature(s) of Inspector(s) Agency/Office/Phone and Fax Numbers Date
Timothy H Heim ARO WQ//628-296-4665/ 7/Sj1G,
Signature of Management Q A Reviewer Agency/Office/Phone and Fax Numbers Date
EPA Form 3560-3 (Rev 9-94) Previous editions are obsolete.
Page#

NPDES yrrmo/day Inspection Type (Cont.) 1
31 NCO0860sa I11 12 16/06/28 17 18 ICI
Section D: Summary of Finding/Comments (Attach additional sheets of narrative and checklists as necessary)
Tim Heim of the Asheville Regional Office performed a Compliance Evaluation Inspection on June 28th,
2016. Joedavid Hall (ORC) of Environmental Inc. was present during the inspection.
At the time of the inspection, the facility's effluent contained a signficant amount of solids. The facility
appears to be past its useful life and may not be capable of treating wastewater to the standards
required by the discharge permit. Ongoing bypass (unpermitted discharge to ground surface) of
wastewater is occuring due to failing grout at pipe joints.
Page# 2

Permit: NCO086053
Inspection Date: 06/28/2016
Owner -Facility: Pilot Travel Center 9393
Inspection Type: Compliance Evaluation
Operations & Maintenance Yes No NA NE
Is the plant generally clean with acceptable housekeeping? ❑ 0 ❑ ❑
Does the facility analyze process control parameters, for ex: MLSS, MCRT, Settleable ❑ ❑ ❑
Solids, pH, DO, Sludge Judge, and other that are applicable?
Comment: The facility appears to have been retrofitted and reconfigured multiples times during its
history. Many of the components are deteriorating (crumbling concrete, leaking pipe joints,
failing grout etc). Numerous safety and trip hazards were observed.
Process controls (e.g. measuring sludge depth) should be utilized to maintain compliance.
Equalization Basins
Is the basin aerated?
Is the basin free of bypass lines or structures to the natural environment?
Is the basin free of excessive grease?
Are all pumps present?
Are all pumps operable?
Are float controls operable?
Are audible and visual alarms operable?
# Is basin size/volume adequate?
Yes No NA NE
❑ ■ ❑ ❑
E ❑ ❑ ❑
■ ❑ ❑ ❑
■ ❑ ❑ ❑
■ ❑ ❑ ❑
■ ❑ ❑ ❑
■ ❑ ❑ ❑
❑ ❑ ❑
Comment: ORC reports that the basin size is adequate and demonstrated that the float switches and
alarms are working. Facility owner also is connected to alarms via a telemetry system.
Bar Screens
Yes No NA NE
Type of bar screen
a.Manual
b. Mechanical
❑
Are the bars adequately screening debris?
❑
0
❑
❑
Is the screen free of excessive debris?
❑
E
❑
❑
Is disposal of screening in compliance?
0
❑
❑
❑
Is the unit in good condition?
E
❑
❑
❑
Comment: Bar screens were overloaded with debris at time of inspection. Sianificant Dass throuah of
debris to downstream treatment components was observed. The existing bar screen does
not appear to be capable of handling the debris from the facility it serves and requires a high
level of effort from the ORC to maintain.
Aeration Basins Yes No NA NE
Mode of operation Ext. Air
Page# 3

Permit: NCO086053
Owner - Facility: Pilot Travel Center #393
Inspection Date: 06/28/2016
Inspection Type: Compliance Evaluation
Aeration Basins
Yes No NA NE
Type of aeration system
Diffused
Is the basin free of dead spots?
M
❑
❑
❑
Are surface aerators and mixers operational?
❑
❑
0
❑
Are the diffusers operational?
M
❑
❑
❑
Is the foam the proper color for the treatment process?
0
❑
❑
❑
Does the foam cover less than 25% of the basin's surface?
0
❑
❑
❑
Is the DO level acceptable?
❑
❑
❑
Is the DO level acceptable?(1.0 to 3.0 mg/1)
❑
❑
❑
0
Comment: This facility uses a series of concrete tanks for aeration basins, the integrity of these tanks
should be evaluated based on the conditions of other facility components.
Secondary Clarifier
Yes No NA NE
Is the clarifier free of black and odorous wastewater?
0
❑
❑
❑
Is the site free of excessive buildup of solids in center well of circular clarifier?
❑
❑
M
❑
Are weirs level?
❑
M
❑
❑
Is the site free of weir blockage?
❑
0
❑
❑
Is the site free of evidence of short-circuiting?
❑
0
❑
❑
Is scum removal adequate?
❑0
❑
❑
Is the site free of excessive floating sludge?
❑
0
❑
❑
Is the drive unit operational?
❑
❑
❑
0
Is the return rate acceptable (low turbulence)? ❑ ❑ ❑
Is the overflow clear of excessive solids/pin floc? ❑M ❑ ❑
Is the sludge blanket level acceptable? (Approximately %< of the sidewall. depth) ❑ 0 ❑ ❑
Comment: One of the two existing secondary clarifiers is out of level, leaks, and is non functional. The
operating secondary clarifier was observed to have significant material accumulating on the
weir plate, and sludge blanket was observed to be approximately 3/4 of the sidewall depth.
Significant pass through of solids was occurring at the time of the inspection. The operating
secondary clarifiers do not appear capable of adequately serving the facility.
Disinfection -Tablet
Yes No NA NE
Are tablet chlorinators operational?
0
❑
❑
❑
Are the tablets the proper size and type?
❑
❑
❑
Number of tubes in use?
2
Is the level of chlorine residual acceptable?
❑
❑
❑
Is the contact chamber free of growth, or sludge buildup?
❑
❑
❑
Page# 4

Permit: NC0086053 Owner -Facility; Pilot Travel Center #393
Inspection Date: 06/28/2016 Inspection Type: Compliance Evaluation
Disinfection -Tablet Yes No NA NE
Is there chlorine residual prior to de -chlorination? ❑ ❑ ❑
Comment:
Standby Power
Is automatically activated standby power available?
Is the generator tested by interrupting primary power source?
Is the generator tested under load?
Was generator tested & operational during the inspection?
Do the generator(s) have adequate capacity to operate, the entire wastewater site?
Is there an emergency agreement with a fuel vendor for extended run on back-up power?
Is the generator fuel level monitored?
Comment: This facility does not include standby power.
Yes No NA NE
❑ ■ ❑ ❑
❑ ■ ❑ ❑
❑ M ❑ ❑
❑ M ❑ ❑
❑ ■ ❑ ❑
❑ M ❑ ❑
❑ M ❑ ❑
Page# 5

T1/ .
North Carolina Department of Environmental Quality
Pat McCrory
Governor
December.2, 2015
Donald van der Vaart
Secretary
Mr. Alan Fass
Pilot Travel Centers, LLC
5508 Lonas Dr
Knoxville, TN 37909
Subj ct: Restoration of NPDES Permit NC0086053
of Travel Center 393
Rescission o PDES permit NCO086428
former Marion Travel" Plaza WWTP
McDowell County
Dear Mr. Fass:
The Division erroneously rescinded permit NCO086053 on November 23,
2015. That permit has been reinstated, and remains active. -We apologize
for the confusion regarding this facility. Per your original request, NPDES-
permit-NC0086428 is hereby rescinded,- effective immediately..
If in the future your firm wishes to discharge wastewater to the State's
surface waters, it must first apply for and receive a new NPDES permit.
If you have any questions concerning this matter, please contact Charles H.
Weaver at [phone] or via e-mail [[e-mail]].
cc: Central Fi-les
;Asheville Regional'Office,-/ Janet Cantwell,.'
NPDES Unit
Teresa Revis / Budget
Sincer ly,
1 •
S.-Jay Zimmerman, - ector
Division of Water esources
Division of Water Resources
DEC 1 1 -015
Water Quality RPoional Operations
Agr Pl%_F Legional
1617 Mail Service Center, Raleigh, North Carolina 27699-1617 512 North Salisbury Street, Raleigh, North Carolina 27604
Phone: [phone] / FAX [phone] / Internet: www.ncwater•org -
An Equal Opportunity/Affirmative Action Employer — 501/6 Recycled/10% Post Consumer Paper

I
NCDENR
North Carolina Department of Environment and Natural Resources
Pat McCrory
Governor
Joey Cupp, Manager
Pilot Travel Center, LLC.
Pilot Travel Center No. 393
5508 Lonas Drive
Knoxville, TN 37909
Dear Permittee:
Donald R. van der Vaart
Secretary
July 14, 2015
Subject: Acknowledgement of Permit Renewal
Permit NCO086053
Haywood County
The NPDES Unit received your permit renewal application on July 15, 2015. A member of the
NPDES Unit will review your application. They will contact you if additional information is required to
complete your permit renewal. You should expect to receive a draft permit approximately 30-45 days
before your existing permit expires.
If you have any additional questions concerning renewal of the subject permit, please contact Joe
Corporon at [phone].
Sincerely,
R `GEIVED
Division of water Resources
lnlrr� Th-eo(�fo-�oh . t
Wren Thedford G JUL .2 2 2015
1.
Wastewater Branch I
l Water (duality Regional operations
�' 1.;lie ilie Regional Offi e
cc: Central Files IT
t&sheville Regional Office
NPDES Unit
1617 Mail Service Center, Raleigh, North Carolina 27699-1617
Location: 512 N. Salisbury St. Raleigh, North Carolina 27604
Phone: [phone] Fax: [phone]Customer Service: 1-877-623-6748
Internet:: www.ncwater.br4
An Equal OpportunilyWfirmalive Action Employer

RECEIVED
;.
4w'
Division of Water Resources
t"+
JUL 2 2 2015
Dynamis,
Inc.
I
N`�
I
Water Quality Regional O
P.O. Box 50636, Knoxville, TN 37950
;,
„a
perations
Asheville Regional Office
Phone: [phone] Fax: [phone]
T'
July 7, 2015,A
N. C. DENR, Division of Water Quality
NPDES Unit
1617 Mail Service Center
Raleigh, NC 27699-1617
Transmitted via Certified Mail: 7014 3490 00013659 3911
RE: Permit Renewal
NPDES #NC000086053
Pilot Travel Center, #393
3712 Crabtree Road
Waynesville, NC 28786
Dear Sir or Madam:
RECEIVED/DENR/DWR
JUL 15 2015
Water Quality
Permitting Section
Please receive the attached NPDES Permit Renewal Application for the above referenced
facility in Waynesville, NC. The application documents included are as follows:
• NPDES Application -Form D
• Historical Data (Appendix A)
• Description of Treatment System (Appendix B)
• Narrative Description of the Sludge Management Plan (Appendix C)
• Site Plan (Appendix D)
If you have any questions concerning this report or if I can be of assistance in any way
please feel free to call me at 865-588-5422 (Ext. 208) or by email at alanfass@dynamis-
mc.com.
Sincerely,
Alan Fass
Project Manager
Dynamis, Inc.
cc: Joey Cupp, Environmental Manager, Pilot Travel Centers LLC, 5508 Lonas
Drive, Knoxville, TN 37909

NPDES APPLICATION - FORM D
For privately -owned treatment systems treating 100% domestic wastewaters <1.0 MGD
Mail the complete application to:
N. C. DENR / Division of Water Quality / NPDES Unit
- 1617 Mail Service Center, Raleigh, NC 27699-1617
NPDES Permit C000086053
If you are completing this form in computer use the TAB key or the up - down arrows to move from one
field to the next. To check the boxes, click your mouse on top of the box. Otherwise, please print or type.
1. Contact Information:
Owner Name Pilot Travel Centers LLC
Facility Name Pilot Travel Center No. 393
Mailing Address 5508 Lonas Drive RGr+Ci� rcninr
City Knoxville R/DWR
State / Zip Code TN 37909 JUL 15 2015
Telephone Number 865-474-2826 Water Quaf
Fax Number 865-297-1752
erm ng Section
e-mail Address [e-mail]
2. Location of facility producing discharge:
Check here if same address as above ❑
Street Address or State Road 3712 Crabtree Road
City Waynesville
State / Zip Code NC, 28786
County Haywood County
3. Operator Information:
Name of the firm, public organization or other entity that operates the facility. (Note that this is not
referring to the Operator in Responsible Charge or ORC)
Name Pilot Travel Centers LLC
Mailing Address 5508 Lonas Drive
City Knoxville
State / Zip Code TN 37909
Telephone Number [phone]
Fax Number [phone]
e-mail Address [e-mail]
1 of 3 Form-D 11/12

NPDES APPLICATION - FORM D
For privately -owned treatment systems treating 100% domestic wastewaters <1.0 MGD
4. Description of wastewater:
Facility Generating Wastewater(check all that apply):
Industrial
❑
Number of Employees
Commercial
®
Number of Employees 60/day
Residential
❑
Number of Homes
School
❑
Number of Students/Staff
Other
❑
Explain:
Describe the source(s) of wastewater (example: subdivision, mobile home park, shopping centers,
restaurants, etc.):
The facility is a truck stop/travel center with retail sales of gasoline and diesel fuels. Wastewater
generated from travel center restrooms, showers, Subway restaurant, offsite sewer connection from
adjacent Midway Motel bathrooms, showers, and laundry room.
Number of persons served: Employees and frequent patrons whose numbers vary by day and month.
5. Type of collection system
® Separate (sanitary sewer only) ❑ Combined (storm sewer and sanitary sewer)
6. Outfall Information:
Number of separate discharge points 1
Outfall Identification numbers) 001
Is the outfall equipped with a diffuser? ❑ Yes ® No
7. Name of receiving stream(s) (NEW applicants: Provide a map showing the exact location of each
outfall):
Stingy Branch
S. Frequency of Discharge: ® Continuous ❑ Intermittent
If intermittent:
Days per week discharge occurs: 7 Duration:
9. Describe the treatment system
List all installed components, including capacities, provide design removal for BOD, TSS, nitrogen and
phosphorus. If the space provided is not sufficient, attach the description of the treatment system in a
separate sheet of paper.
see attached supplement in Appendix B
2 of 3 Form-D 11/12

NPDES APPLICATION - FORM D
For privately -owned treatment systems treating 100%-domestic wastewaters <1.0 MGD
10. Flow Information:
Treatment Plant Design flow .025 MGD
Annual Average daily flow .0081 MGD (for the previous 3 years)
Maximum daily flow .117 MGD (for the previous 3 years)
11. Is this facility located on Indian country?
❑ Yes E No
12. Effluent Data
NEW APPLICANTS: Provide data for the parameters listed. Fecal Coliform, Temperature and pH shall be grab
samples, for all other parameters 24-hour composite sampling shall be used. If more than one analysis is reported,
report daily maximum and monthly average. If only one analysis is reported, report as daily maximum.
RENEWAL APPLICANTS: Provide the highest single reading (Daily Maximum) and Monthly Average over
the past 36 months for parameters currently in your permit. Mark other parameters "N/A".
Parameter
Daily
Maximum
Monthly
Average
Units of
Measurement
Biochemical Oxygen Demand (BODs)
37
7.4
mg/L
Fecal Coliform
314
48.3
Col/ 100 mL
Total Suspended Solids
39
14.14
mg/L
Temperature (Summer)
26
19.6
°C
Temperature (Winter)
22
12.3
°C
pH
8.2 max
6 min
S.U.
13. List all permits, construction approvals and/or applications:
Type Permit Number Type
Hazardous Waste (RCRA)
UIC (SDWA)
NPDES
PSD (CAA)
Non -attainment program (CAA)
NCO086053
14. APPLICANT CERTIFICATION
NESHAPS (CAA)
Ocean Dumping (MPRSA)
Dredge or fill (Section 404 or CWA)
Other
Permit Number
I certify that I am familiar with the information contained in the application and that to the
best of my knowledge and belief such information is true, complete, and accurate.
Joey Cupp Environmental Manayer
Printed name of Person Signing Title.
Date
NORh Carolina General Statute 143-215.6. (b)(2) states: Any person who knowingly makes any false statement representation, or certification in any
application, record, report, plan, or other document files or required to be maintained under Article 21 or regulations of the Environmental Management
Commission implementing that Article, or who falsifies, tampers with, or knowingly renders inaccurate any recording or monitoring device or method
required to be operated or maintained under Article 21 or regulations of the Environmental Management Commission implementing that Article, shall be
guilty of a misdemeanor punishable by a fine not to exceed $25,000, or by imprisonment not to exceed six months, or by both. (18 U.S.C. Section 1001
provides a punishment by a fine of not more than $25,000 or imprisonment not more than 5 years, or both, for a similar offense.)
3 of 3 Form-D 11/12

RECEIVED/DENR/DWR
JUL. 15 2015
APPENDIX B Water Quality
Permitting Section
Description of Treatment System

9. Describe the treatment system
List all installed components, including capacities, provide design removal for BOD, TSS,
nitrogen and phosphorus. If the space provided is not sufficient, attach the description of
the treatment system in a separate sheet of paper.
The site has a 5K flow equalization basin with dual .5 hp alternating pumps and manual
bar screen, 6 5K aeration basins with dual 549-CFM blowers providing diffused air, 2
rectangular 5200 gallon clarifiers with skimmers and sludge returns, 5Kgallon aerobic
digester, tablet chlorine disinfection, 875 gallon chlorine contact chamber, tablet
dechlorination, 500 gallon dechlorination/post aeration chamber.

APPENDIX C
Narrative Description of the Sludge Management
Plan

Narrative Description of the Sludge Management Plan for:
Pilot Travel Center # 393-WWTP
3712 Crabtree Rd.
Waynesville, NC 28726
It is my understanding that the sludge from this waste water treatment plant (WTPP) is
wasted from the clarifier as process control dictates necessity. Sludge is collected in a
dedicated tank for thickening. Mike Smith, a North Carolina licensed waste hauler, hauls
the thickened sludge to the local WWTP for disposal.
See attached system specification sheet for information on the wastewater treatment plant
(WWTP).
Respectfully Submitted,
Alan J. Fass -
Dynamis, Inc.

APPENDIX D
Site Plan

ENVIRONMENTAL
1 nc. Water& Wastewater/SSeerulcec
& u //Y
P.O. Box 954, Cullowhee, NC 28723 (50 West Sylva Shopping Center, Sylva, NC 28779)
Phone: [phone], Fax: [phone],
E-mail: [e-mail]
August 1, 2012
Attn.: System Performance Annual Report
North Carolina Division of Water Quality
1617 Mail Service Center
Raleigh, NC 27699-1617
Re: Annual Report
NPDES # NCO086053
Pilot Travel Center #393
Haywood County
The attached document is pursuant to House Bill 1160, the Clean Water Act of 1999,
which was signed into law by the Governor on July 21, 1999. The legislation is intended
to instill public oversight by requiring spill notification and annual reporting by all entities
owning or operating wastewater treatment facilities in the state of North Carolina.
Concerned persons may obtain more detailed information concerning the -above
referenced facility by contacting me at [phone] or Danny Jones at (865) 588-
5422.
Sincerely,
JoeDavid Hall
Operator in Responsible Charge
Encl.: Annual Report
CC: Dynamis,-Inc.
.iti.� "ir'lt.*-�ti•k.:..i•'ls'r .,Ln..4:. ..:. .. .... r
•.L�ilY�+i ..t'�i C`'.'`�.:MTT-"'y�.i` .n 4•_.. ,
:: '� ^..,.:... :•_• �; �y..x —S;p.*Rll4?'"}• .r:rssvr<•c is Ptra <.L>--. '4' e'.
s. AUG 17 2012 1 l
•F •r- i
WATER CUALITY SECTION
S ^Ir.�'t•.,L Cr =ICE:
tt

IPEROORMANCE ANNVALiciPORT
-�
I. General Information
Facility and System Name:
Pilot Travel Center #393
3712 Crabtree Road
Haywood County
Permit: NCO086053
Owner:
Dynamis, Inc.
PO Box 50636
Knoxville, TN 37950
Operator:
Environmental, Inc.
ORC:
JoeDavid Hall
P.O. Box 954
Cullowhee, NC 28723
Description of Collection System or Treatment Process:
Pilot Travel Center #393 operates an existing 0.025 MGD extended aeration wastewater
treatment facility that includes the following components: 5,000 gallon flow equalization basin
with dual 0.5-hp alternating pumps and manual bar screen, six 5,000 gallon aeration basins
with dual 549-CFM blowers providing diffused air, Two rectangular 5,200 gallon clarifiers with
skimmers and sludge returns, 5,000 gallon aerobic digester, tablet chlorine disinfection, 875
gallon chlorine contact chamber; tablet dechlorination and a 500 gallon dechlorination/post
aeration chamber. Discharge from said treatment works into Stingy Branch which is classified C
waters in hydrologic unit 06010106 of the French Broad River Basin.
II. PERFORMANCE
Summary of System Performance July 1, 2011 to June 30, 2012
Analytical results indicate that no permitted monthly limits were exceeded during the reporting
period. In addition, no bypasses or overflows occurred.
III. NOTIFICATION
A copy of this report is available by contacting:
Dynamis, Inc.
PO Box 50636
Knoxville, TN 37950
IV. CERTIFICATION
I certify under penalty of law that this report is complete and accurate to the best of my
knowledge. I further certify this report has been made available to users or customers of Pilot
Travel Center #393.
JoeDavid Hall
Operator in Responsible Charge
Environmental, Inc. 8/1/12

tDynamls,Inc.
P.O. Box 50636, Knoxville, TN 37950
Phone: [phone] Fax: [phone] p
October 24, 2011
Mr. Jeff Menzel
Department of Environment and Natural Resources
Asheville Regional Office
2090 U.S. Highway 70
Swannanoa, NC 28778
RE: Response to Letter of Formal Compliance Evaluation
Pilot Travel Centers LLC No. 393
- - -,�NCDENR-Permit-No: NCO086053 -
3712 Crabtree Road
Waynesville, NC 28786
Transmitted by: Certified Mail# 7010 2780 0003 1969 4289
Mr. Menzel:
OCT 27 2C I I
OCT 2 8 2011
WATER QUALITY SECTION _
H7VjLLE-REGiONAL OFFICE
Dynamis, Inc. (Dynamis) has been authorized by _Pilot Travel Centers LLC (Pilot) to prepare a response
to the North Carolina Department of Environment and Natural Resources (NCDENR) Letter of Formal
Compliance Evaluation Inspection (letter dated September 1.5, 2011) for the Pilot Travel Centers LLC No.
393 in Waynesville, NC. Dynamis received this letter on'October 4, 2011 from NCDENR.
On August 11, 2011, the Department of Environment and Natural Resources (DENR), Asheville Regional
Office staff conducted an inspection of the Pilot Travel Centers LLC No. 393. The following describes
the inspector's factual observations and identifies any applicable legal requirements, followed by a
corresponding Dynamis prepared response and action taken or planned:
DENR Comment 91: It was noted during the inspection that there is a hole in clarifier weir which must
be repaired for the clarifier to operate as intended.
Response and Action Taken or Planned: Pilot addressed this issue with the installation of a new weir
and catch box system on September 15 and 16, 2011 (prior to receiving the CEI letter from NCDENR.)
DENR Comment #2: It was noted during the inspection that the plant needs to be pumped out.
Response and Action Taken or Planned: The plant was pumped out on October 18, 2011. Please refer
to the attached invoice from Mark Smith Pumping.
DENR Comment 0: It was noted during the inspection that the flow meter needs to be calibrated
annually.
Response and Action Taken or Planned: Attached are calibration records from the July 13, 2011 flow
meter calibration. The tester failed to place the appropriate calibration placard on the meter. This has
been addressed and a placard has been placed on the flow meter.

Pilot Travel Centers LLC No. 393
NCDENR Permit No. NCO086053
DENR Comment #4: It was noted during the inspection that the effluent sampling equipment needs to be
brought into functioning order.
Response and Action Taken or Planned: The refrigerated composite sampler was repaired the week of
October 10, 2011, and is in good working order.
Note: Future correspondence'should be sent to:
:Joey Cupp-
__ ___Environmental-1Vlanager—
Pilot Travel Centers, LLC
Knoxville, TN 37909
865-474-2826
[e-mail]
Pilot is committed to making sure their employees and subcontractors are operating and maintaining their
facilities in a technically proficient and efficient manner while maintaining regulatory compliance. Thank
you in advance for your time and attention in this matter. Please contact me with any questions or
concerns that you may have.
Respectfully Submitted,
trs
R
Dynamis, Inc.
Tel. [phone] Ext. 209
Fax [phone]
Email- ryanh@dynamis=inc.com
Attachments: Flow meter calibration
Invoice for WWTP pumping
cc
Mr. Joey Cupp, Pilot Travel Centers, LLC, 5508 Lonas Dr. Knoxville, TN 37909 (email)
Mr. Keith Carlton, Pilot Travel Centers, LLC, 5508 Lonas Dr. Knoxville, TN 37909 (email)
File
2

CONTACT %HAD
SOLD TO; DYNAMIS,INC -
P.O./AUTH # r.0.13Y CHAD
P.O. uERBAL
7/13/11
ENVIRONMENTAL INSTRUNENM
CLYDE N.0.28721
PHONE[phone]
f'Ax--(S7B}565-0181 PLEASE MAKE PAYMENT TO:
ENGINEERED SYSTEMS
18 FU LLAM DRIVE
ARDFN N.C. 7B704
SHIPPER
N/A
SHIP DATE _
N/A
E.S.INVOICE #
002073111
INVOICE DATE
07/31/11
QTY, I I EM/SEIVICES ITEM ITEM
AMOUNT TOTAL
CALIBRATION RTF-1OUS FLOWMETER AT PILOT #393-3712 300.00 300.00
00.00 00.00
TOTAL. DUE I 1300.00 r
Z3Jdd
TBT05;9SB28 38mId0wr11d 3Hl ST : TZ T T02-SO-OT

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i .ua:Moa becKy Smith
Mike Smith Pumping
PO Box 231
Canton, ]ETC 28716
Bill To.
Pilot Traved Centers LLC
PO Box 10146
Knoxville, TN 37939-0146
8286463709 p.2
Invoice
Date Invoice #
110/19/2011 1411
Description Serviced Loads Rate ;Total Due
----. _ _ _
Pumping Waste Water Treatment 10/18/2011 200.00 — 200.00
Plant (Hwy 209 Waynesville, NC)
i
I I
I
I �
Please call 646-3709 or 507-1434 for any Questions. S Total
�&O..BE,SO�J. $200.00
Balance Due $200.00

A&4
WNW
North Carolina Department of Environment and Natural Resources
Division of Water Quality
Beverly Eaves Perdue Coleen H. Sullins Dee Freeman
Governor Director Secretary
September 15, 2011
Gary Douglas
Pilot Travel Centers LLC
PO Box 750
Waynesville NC 28786
SUBJECT: Compliance Evaluation Inspection
Pilot Travel Center #393
Permit No: NCO086053
Haywood County
Dear Mr. Douglas:
Enclosed please find a copy of the Compliance Evaluation Inspection conducted
on Auqust 11, 2011. Several issues were noted during the inspection a follow-up
inspection will be done at a later time to determine compliance.
Please refer to the enclosed inspection report for additional observations and
comments. If you or your staff have any questions, please call me at 828-296-4500.
Sincerely,
Jeff. Menzel
Environmental Specialist
Enclosure
cc: Mark Fredrick Teague, ORC
Central Files
Xs- heullle File
SURFACE WATER PROTECTION — ASHEVILLE REGIONAL OFFICE l L
Location: 2090 U.S. Highway 70, Swannanoa, NC 28778 OnrthCaro/li/na
Phone: [phone]\FAX: [phone]\Customer Service: 1-877-623-6748 o hCarohn
Internet: www.ncwatergualitv.org S:\SWP\Haywood\Wastewater\Minors\Pilot Travel Center 86053\86053 CEI 2011.docx

United States Environmental Protection Agency
Form Approved.
EPA Washington, D.C. 20460
/y
OMB No. 2040-0057
Water Compliance Inspection, Report
Approval expires 8-31-98
Section A: National Data System'Coding (Le., PCS)
Transaction Code NPDES yr/mo/day Inspection Type Inspector, Fac Type
1 INI 2 IsI. 31 NCO086053 I11 121 11/08/11 117. 181C 191gI 201 1
u u u '— �. J
Remarks
211111111.111111111 111.111111111111111.11111111111116
Inspection Work Days Facility Self -Monitoring Evaluation Rating B1 QA Reserved
671 169 70 ) 2) 71 I j 72 73 I 174 751 I I I I I Li 80
'--' ,--t �u
Section B: Facility Data
Name and Location of Facility Inspected (For Industrial Users discharging to POTW, also include
Entry Time/Date
Permit Effective Date
POTW name and NPDES permit Number)
01:00 PM 11/08/11
11/02/01
Pilot Travel Center #393
ExitTime/Date
Permit Expiration Date
NC Hwy 209 At -I-40
Waynesville NC 28786
01:30 PM 11/08/11
16/01/31
Name(s) of Onsite Representative(s)/Titles(s)/Phone and Fax Number(s)
Other Facility Data
Mark Fredrick Teague/ORC/828-293-9396/
Name, Address of Responsible Officiallritle/Phone and Fax Number
Contacted
Gary Douglas,PO Box 750 Waynesville NC 28786/Env Manager/865-588-748�
Section Q Areas Evaluated During Inspection (Check only those areas evaluated)
Flow Measurement Operations & Maintenance 0 Self -Monitoring Program 0 Facility Site Review
Section D: Summary of Finding/Comments Attach additional sheets of narrative and checklists as necessary)
(See attachment summary)
Name(s) and Signature(s) of Insp tor(s) Agency/Office/Phone and Fax Numbers Date
q
Jeff Menzel ARO WQ//828-296-4500/
Signature of e Q fewer Agency/Office/Phone and Fax Numbers Date
EPA Form 3560-3 (Rev 9-94) Previous editions are obsolete.
Page # 1

NPDES, yr/mo/day Inspection Type (cont.) 1
3I NCO086053 I11 12I 11/08/11 1
17 181_'
Section D: Summary of Finding/Comments (Attach additionallssheets of narrative and checklists as necessary)
Several issues were noted during this inspection. It is requested that this office be notified as these issues
are taken care of. Failure to do so may result in the issuance of violations or possibly enforcement actions.
The issues are as follows;
1. There is a hole in the clarifier weir which must be repaired for the clarifier to operate as intended.
2. The plant needs to be pumped out.
3. The flow meter needs to be calibrated annually.
4 The effluent sampling equipment needs to be brought into functioning order.
A follow up inspection will be done later in October to determine if these issues have been dealt with.
Please call Jeff Menzel at 828-296-4500 if you have any questions regarding this inspection report.
Page # 2

Permit: NCO086053 Owner -Facility: Pilot Travel Center #393
Inspection Date: 08/11/2011 Inspection Type: Compliance Evaluation
Operations & Maintenance Yes No NA NE
Is the plant generally clean with acceptable housekeeping? ❑ ❑ ❑
Does the facility analyze process control parameters, for ex: MLSS, MCRT, Settleable Solids, pH, DO, Sludge ■ ❑ ❑ ❑
Judge, and other that,are applicable?
Comment:
Flow Measurement - Effluent
# Is flow meter used for reporting?
Is flow meter calibrated annually?
Is the flow meter operational?
(If units are separated) Does the chart recorder match the flow meter?
Comment: The flow meter needs to be calibrated annually.
Yes No NA NE
Page # 3

antwell, Janet
From:
Sherita [[e-mail]]
Sent:
Thursday, December 02, 2010 11:57 AM
To:
Cantwell, Janet
Cc:
[e-mail]; Mark Teague; 'Melody Mayville'
Subject:
Pilot 393 extension of time
Attachments:
image001.png; image003.jpg; oledata.mso
lDynamls,Inc.
P.O. Box 50636, Knoxville, TN 37950
Phone: [phone] Fax: [phone]
December 1, 2010
Roger C. Edwards
Regional Supervisor
Surface Water Protection Section
North Carolina Dept. of Environment and Natural Resources
DWQ Asheville Files
2090 U.S. Highway 70
Swannanoa, NC 28778
RE: Request for an extension of time
NPDES #NC0086053
Haywood County
Pilot Travel Center, Store #393 WWTP
3712 Crabtree Road
Waynesville, NC 28786
Dear Mr. Edwards: ,
Dynamis, Inc. (Dynamis) on behalf of Pilot Travel Centers LLC (Pilot) formally requests an extension of time
in order to prepare the documents requested in Notice of Violations .NOV-2010-MV-0162 and NOV-2010-PC-
1151. Dynamis, Inc. is requesting an extension of time because NCDENR requires original signatures on the
requested amended DMRs. However, Pilot's Environmental Manager will be out of town handling business
matters until the seventh of December. Dynamis, Inc. felt it necessary to inform your department of these
circumstances in an effort to maintain regulatory compliance. Please contact me with any questions or concerns
that you may have.
Respectfully Submitted,
Alan J. Fass, P.G.
Project Manager
Dynamis, Inc.

Tel. [phone] Ext. 208
Fax [phone]
Email [e-mail]
cc: Janet Cantwell, North Carolina Dept. of Natural Resources, Surface Water Protection Section
Joey Cupp, Environmental Manager Pilot Travel Centers LLC
Mark Teague, Environmental, Inc.
Sherita L. Kocke
Dynamis, Inc.
Phone: [phone]
Fax: [phone]

,antwell, Janet
From: Sherita [[e-mail]]
Sent: Thursday, December 02, 2010 12:01 PM
To: Cantwell, Janet
Cc: [e-mail]; Mark Teague; 'Melody Mayville'
Subject: 393 extension for time
December 1, 2010
Roger C. Edwards
Regional Supervisor
Surface Water Protection Section
North Carolina Dept. of Environment and Natural Resources
DWQ Asheville Files
2090 U.S. Highway 70
Swannanoa, NC 28778
RE: Request for an extension of time
NPDES #NC0086053
Haywood County
Pilot Travel Center, Store #393 WWTP-
3712 Crabtree Road
Waynesville, NC 28786
Dear Mr. Edwards:
Dynamis, Inc. (Dynamis) on behalf of Pilot Travel Centers LLC (Pilot) formally requests an extension of time
in order to prepare the documents requested in Notice of Violations NOV-2010-MV-0162 and NOV-2010-PC-
1151. Dynamis, Inc. is requesting an extension of time because NCDENR requires original signatures on the
requested amended DMRs. However, Pilot's Environmental Manager will be out of town handling business
matters until the seventh of December. Dynamis, Inc. felt it necessary to inform your department of these
circumstances in an effort to maintain regulatory compliance. Please contact me with any questions or concerns
that you may have.
Respectfully Submitted,
Alan J. Fass, P.G.
Project Manager
Dynamis, Inc.
Tel. [phone] Ext. 208
Fax [phone]
Email [e-mail]
cc: Janet Cantwell, North Carolina Dept.'of Natural Resources, Surface Water Protection Section
Joey Cupp, Environmental Manager Pilot Travel Centers LLC
Mark Teague, Environmental; Inc.
Sherita L. Kocke

Dynamis, Inc.
Phone: [phone]
Fax: [phone]

� 1
Dynamis, Inc.
P.O. Box 50636, Knoxville, TN 37950
Phone: [phone] Fax: [phone]
December 7, 2010
Mr. Roger C. Edwards r,
Regional Supervisor 1 '
Surface Water Protection Section
North Carolina Dept. of Environment and Natural Resources
DWQ Asheville Files 1.
2090 U.S. Highway 70 .d
Swannanoa, NC 28778
R�: Response to Notice of Violation (NOV-2010-PC-1151) and
Amended DMR's for March 2009 to September 2010
NPDES #NC0086053
Haywood County
Pilot Travel Center, Store #393 WWTP
3712 Crabtree Road
Waynesville, NC 28786
Transmitted by: USPS Certified Mail No: 70101870 0001 9058 5701
Dear Mr. Edwards:
ILl�; DEC 132010 !/
WATE-R QUALITY SECTION
A.": ;=V1I I_E nGGip1INAL OFFICE
Dynamis, Inc. (Dynamis) has been authorized by Pilot Travel Centers LLC (Pilot) to prepare a
written response, to the Notice of Violation (NOV) issued by the North Carolina Department of
Environment and Natural Resources (NCDENR) on November 18, 2010 for the above
referenced facility. Dynamis environmental division personnel have communicated with Ms.
Cantwell about the Notice of Violation and the amended Discharge Monitoring Reports
(DMR's). On December 1, 2010, Dynamis requested an extension of time, on behalf of Pilot, to
address the NOV and obtain the required original signatures for the amended DMR's. The time
extension was granted verbally on December 2, 2010 by Ms. Cantwell.
NCDENR Compliance Issue: Failure to submit completed Discharge Monitoring Reports:
"Arrival Time ", "Time on Site ", and "ORC on Site " boxes are blank. The ORC line is blank and
there is no date next to the ORC signature on some of the DMR's.
Response: The data in question was recorded by the Environmental, Inc. Operator in
Responsible Charge (ORC) on a field form, but was not properly transferred/entered on the
DMR by a former Dynamis employee. The employee is no longer employed by Dynamis, and
causes for this were apparently a misunderstood procedure for filling out these DMR's properly.
Pilot and Dynamis have taken immediate action to address the DMR preparation procedures.

PTC 393
NPDES Permit No. NCO086053
Environmental, Inc. (the waste water treatment plant operator and sampling contractor) and
Dynamis personnel have both been instructed in procedures for properly completing the DMR's.
Additionally, the DMR's for the requested period (March 2009 to September 2010) have been
properly amended as indicated by "Amended Report" at the top of DMR, along with the
amended (additional) information highlighted in yellow to indicate the proper information has
been recorded.
The DMR for October 2010 has been properly filled out and has been sent under separate cover
previously.
Thank you for your time and assistance in resolving these issues. Pilot is committed to
maintaining regulatory compliance. Please contact me with any questions or concerns that you
may have.
Respectfully Submitted,
Alan J. Fass, P.G.
Project Manager
Dynamis, Inc.
Tel. [phone] Ext. 208
Email alanfass c dynamis-inc.com
Attachments: Amended DMR's for March 2009'through September 2010
cc: Central Files, Division of Water Quality, 1617 Mail Service Center,
Raleigh, NC 27699-1617
Mr. Joey Cupp, Environmental Manager, Pilot Travel Centers LLC
Mr. Marls Teague, Environmental, Inc., P.O. Box 954, Cullowee, NC 28723
4

•l�' , LIT WY WA SGrr
NCDENR
North Carolina Department of Environment and Natura
Division of Water Quality
Beverly Eaves Perdue Coleen H. Sullins
Governor Director
February 21, 2011
Mr. Joey Cupp, Manager
Pilot Travel Centers LLC
5508 Lonas Road
Knoxville, Tennessee 37909-3221
Resources
7— �'(s.E CC°,PY
Dee Freeman
Secretary
Subject: NOTICE OF VIOLATION
NOV-201 1 -MV-0053
Permit No. NCO086053
Pilot Travel Center #393 WWTP
Dear Mr. Cupp: Haywood County
A review of Pilot Travel Center #393's WWTP monitoring report for September 2010 showed the following
violations:
Parameter
Date
Measuring
Frequency
Violation
Total Residual Chlorine
Week ending 09/18/2010
Twice Weekly
Failure to Monitor
pH
Week ending 09/18/2010
Weekly
Failure to Monitor
It was also noted that the Compliance box on the back of the DMR was marked "Compliant" when in fact it should
have been marked "Non -Compliant" with an explanation for the non-compliance. If the above parameters were left off
inadvertently, please send an amended DMR within 10 business days of receipt of this letter to Raleigh at the
address found on the front page of your DMR and also a copy to this office.
Please also call this office concerning the use of the latest version of the DMR for your monthly reports.
Remedial actions should be taken to correct this problem. The Division of Water Quality may pursue enforcement
action for this and any additional violations of State law. If you should have any questions, please do not hesitate to
contact Janet Cantwell at 828/296-4500.
Sincerely,
f7erEdewards, Regional Supervisor
Surface Water Protection Section
cc�'"''D1N �� :.Ashville --File
DWQ Central Files
Sherita Kocke/ Dynamis, Inc.
Environmental Inc./ ORC
S:1SWP1HaywoodlWastewateAMinorslPilot Travel Center 86053WOV-2011-MV-0053.doc No°rthCarolina
Aak,"W ly
North Carolina Division of Water Quality 2090 U.S. Highway 70 Swannanoa, N.C. 28778 Phone[phone] Customer Service
Internet: www.ncwateroualitv.orq FAX [phone]

s '
_ E ritE CDP.y
NCD NR
North Carolina Department of Environment and Natural Resources
Division of Water Quality
Beverly Eaves Perdue Coleen H. Sullins
Governor Director
CERTIFIED MAIL
RETURN RECEIPT REQUESTED
Mr. Joey Cupp
Pilot Travel Centers LLC
P. O: Box 10146
Knoxville, Tennessee 37939-0146
Dear Mr. CiIpp: y
November 18, 2010
7009 1680 0000 7515 2014
'Subject: NOTICE OF VIOLATION /
NOTICE OF INTENT ENFORCE
NOV-2010-PC-1151
Permit No. NCO086053
Pilot Travel Center #393 WWTP
Haywood County
Dee Freeman
Secretary
A review of Pilot Travel Center #393's WWTP discharge monitoring reports (DMRs) beginning with
March 2009 through July 2010 showed the following violations:
Compliance Issue:
Failure to submit completed Discharge Monitoring Reports:
"Arrival Time," "Time on Site" and "ORC on Site" -boxes are blank. The ORC line is blank and
there is no date next to the ORC signature on some of the DMRs.
Amended. DMRs, with the required information, beginning with March 2009 through the present,
should be submitted (within 10 (ten) days of receipt of this letter) to Raleigh at the address found on the
front page of your DMR. Please write "Amended for," listing.the columns left off the DMR, on the top
page of each DMR with a cover letter.
These violations and any future violations are subject to a civil penalty assessment for each
violation as allowed by NCGS 143-215.6A(a)(2).
This Office requests that you respond in writing within 10 ten days of receipt of this Notice. In this
response, you should address the causes of noncompliance and all actions taken to prevent the
recurrence of similar situations. Your response should be sent to the attention of Roger Edwards,
Supervisor, Division of Water Quality, 2090 US HWY 70, Swannanoa, NC 28778-8211.
4600.
If you should have any questions, please do not hesitate to contact Janet Cantwell at 828/296-
Sincerely,
er�
ge'r\C1Edwards, Regional Supervisor
Surface Water Protection Section
= DWQyAsheyjllerE Lest
D11VQ Central Files
Environmental Inc./ ORC
S:\SWP\Haywood\WastewaterWlinors\Pilot Travel Center 86053\NOV-2010-PC-1151.doc
NofthCarolina
Xglilmlly
North Carolina Division of Water Quality 2090 U.S. Highway 70 Swannanoa, N.C. 28778 Phone[phone] Customer Service
Internet: www.ncwaterouality.org FAX [phone]

4'ir , LE C C �
L
NCDENR
North Carolina Department of Environment and Natural Resources
Division of Water Quality
Beverly Eaves Perdue Coleen H. Sullins Dee Freeman
Governor Director Secretary
November 17, 2010
Mr. Joey Cupp, Environmental Manager
Pilot Travel Centers LLC
P. O. Box 10146
Knoxville, Tennessee 37939-0146
Subject: NOTICE OF VIOLATION
NOV-2010-MV-0162
Permit No. NCO086053
Pilot Travel Center #393 WWTP
Haywood County
Dear Mr. Cupp:
A review of Pilot Travel Center #393 WWTP's monitoring report for June 2010 showed the
following violation:
Parameter
Date
Measuring Frequency
Violation
Flow
06/30/2010
Continuous
Failure to Monitor
It was also noted that the Compliance box on the back of the DMR was marked "Compliant" when in
fact it should have been marked "Non -Compliant" with an explanation for the non-compliance,. If the above
parameterwas left off inadvertently, please send an amended DMR to Raleigh at the address found on
the front page of your DMR.
Remedial actions should be taken to correct this problem. The Division of Water Quality,may pursue
enforcement action for this and any additional violations of State law. If you should have any questions,
please do not hesitate to contact Janet Cantwell at 828/296-4600.
Sincerely,
Roger C.4Ewa`rds'., Regional Supervisor
Surface Water Protection Section
Q Ashe DWville Fles _
�II , I
,, '-UVVQ Central-Flles
Environmental Inc./ ORC
S:1SWP1HaywoodlWastewaterlMinorslPilot Travel Center 86053\NOV-201 0-MV-01 62Aoc Noe Carolina
)WAM411y
North Carolina Division of Water' Quality 2090 U.S. Highway 70 Swannanoa, N.C. 28778 Phone[phone] Customer Service
Internet: www.ncwaterguality.org FAX [phone]

&TMA
NC ENR
North Carolina Department of Environment and Natural Resources
Division of Water Quality
Beverly Eaves Perdue Coleen H. Sullins Dee Freeman
Governor Director Secretary
November 1, 2010
JOEY CUPP
PILOT TRAVEL CENTERS LLC
5508 LONAS RD
KNOXVILLE TN 379093221
SUBJECT: Payment Acknowledgment
Civil Penalty Assessment
Pilot Travel Center #393
Permit Numbe • t C0086053
Case Number , 20{+1=9�029
Haywood County
Dear Mr. Cupp:
This letter is to acknowledge receipt of check number 2467822` in the amount of°�$�2� 2©.6 received from you
dated October 19, 2010. This payment satisfies in full the above civil assessment le ied against the subject
facility, and this case has been closed. Payment of this penalty in no way precludes future action by this
Division for additional violations of the applicable Statutes, Regulations, or Permits.
If you have any questions, please call Bob Guerra at 919-807-6387.
cc: Central Files
19 1Qv'Ashevi1lle1Reg onal,�0-,ffice,Supervisor }
1617 Mail Service Center, Raleigh, North Carolina 27699-1617
Location: 512 N. Salisbury St. Raleigh, North Carolina 27604
Phone: [phone] \ FAX: [phone] Customer Service: 1-877-623-6748
Internet www.ncwaterquality.org
An Equal Opportunity 1 Affirmative Action Employer
1`111u`;l>t
�OV - 4
One
;� ; sy 'j�r

i
NCDENR
North Carolina Department of Environment and Natural Resource
Division of Water Quality
Beverly Eaves Perdue Coleen H. Sullins I - Dee Freeman
Governor Director p Secretary
DDDAugust 24, 2010 AUG 3 10 2010
I
CERTIFIED MAIL 7007 0710 0000 5376 6535 WATER QUALk7Y SECTION
ASHEVILLE REGIONAL OFFICE
RETURN RECEIPT REQUESTED
Joey Cupp
Environmental Manager .
Pilot Travel Centers LLC i
PO Box 10146
Knoxville, TN 37939-0146
Subject: NOTICE OF VIOLATION - NOV - 2010 - i R - 0051.
Pilot Travel Center #393 WWTP
NCO086053
Haywood County
Dear Mr: Cupp: j
This is to inform you that the Division of Water Quality has not received your monthly monitoring report for June.
2010 after the required reporting date. This is in violation of Part II, Condition D (2) of'the NPDES permit, as well as .15A
NCAC 2B .506(a), which requires the submittal of Discharge Monitoring Reports no later than Ithe thirtieth (30t) day
following the reporting period. Failure to submit reports as required will subject the violator to the assessment of a
civil penalty of up to $25,000 per violation. You will be considered noncompliant with the self -monitoring requirements
of your NPDES permit until the report has been submitted.
I
Please submit the June 2010 DMR report within 15 days of receipt of this notice if you have not yet
submitted it.. To prevent further action; please submit future monthly reports within the above -mentioned
timeframe to avoid further enforcement actions.
The Division must take these steps because timely submittal -of discharge monitoring reports is essential to the
efficient operation of our water quality programs. We appreciate your assistance in this matter. If you have any questions
about this letter or Discharge Monitoring Reports, please contact me at 919-807-6387. J
Sincerely,
(�tJ
Bob Guerra
Western Region NPDES Unit
cc: ta-evt__P_; ealonall - u-ter P-rated - u �rvisor
Central Files
Enforcement file
1617 Mail Service Center, Raleigh, North Carolina 27699-1617
Location: 512 N. Salisbury St. Raleigh, North Carolina 27604
Phone: [phone] FAX: [phone] Customer Service:1-877-623-6748
Internet: http://portal.ncdenr.org/weblwglhome
An Equal Opportunity 1 Affirmative Action,Employer

t,---- �h'G7 ••z;:=>«;s is
VIM
err�eam�
MCDENR
North Carolina Department of Environment and Natural Resources
Division of Water Quality
Beverly Eaves Perdue Coleen H. Sullins Dee Freeman
Governor Director Secretary
SURFACE WATER PROTECTION SECTION
March 2, 2010
Mr. Joey Cupp, Environmental Manager
Pilot Travel Centers LLC
5508 Lonas Road
Knoxville, TN 37909-3221
SUBJECT: Compliance Evaluation Inspection
Pilot Travel Center # 393 WWTP
Permit No: NCO086053
Haywood County
Dear Mr. Cupp:
Enclosed please find a copy of the Compliance Evaluation Inspection form from the
inspection conducted on February 25, 2010. The facility was found to be in compliance with permit
NC0086053.
Please refer to the enclosed inspection report for additional observations and comments.
If you or your staff should have any'questions, please call me at 828-296-4662.
Sincerely,
Wanda P. Frazier
Environmental Specialist
Enclosure
cc: Mark Teague, Env. Inc.
Canna Jones; Dynamis, Inc.;
3707 Henson Road; Knoxville, TN 37921
-_Central..,Files
rA's f evil l e-•Fi l es_,-�
S:\SWP\Haywood\Wastewater\Minors\Pilot Travel Center 86053\CE1.02-25-10.doc
SURFACE WATER PROTECTION —ASHEVILLE REGIONAL OFFICE
Location: 2090 U.S. Highway 70, Swannanoa, NC 28778 NorthCarolina
Phone: [phone]\FAX: [phone]\Customer Service: 1-877-623-6748 )Vaturglly
Internet: www.ncwatergualitV.org
.01

United States Environmental Protection Agency
Form Approved.
EPA Washington, D.C. 20460
OMB No. 2040-0057
Water Compliance Inspection Report
Approval expires 8-31-98
Section A: National Data System Coding (i.e., PCS)
Transaction Code NPDES yr/mo/day Inspection Type Inspector Fac Type.
1 I NI 2 15I 31 NCO086053 111 121 10/02/25 117 181 CI 19I gI 20I II
Remarks
211 I I I 1 1 1 1 1 1 1 1 I I I I I I I I I I I I I I I I,I I I I I I I I I I I I I I I 116
Inspection Work Days Facility Self -Monitoring Evaluation Rating 81 QA - — - ---Reserved-------------
67 I 1.0 "-- 169 -- -- 70131 711 I 72 I N I 73 I I 174 751 I I I I I I 180
W
Section B: Facility Data
Name and Location of Facility Inspected (For Industrial Users discharging to POTW, also include
Entry Time/Date
Permit Effective Date
POTW name and NPDES permit Number)
Pilot Travel Center #393
01:00 PM 10/02/25
06/12/01
Exit Time/Date
Permit Expiration Date
NC Hwy 209 At I-40
Waynesville NC 28786
01.30 PM 10/02/25
11/01/31
Name(s) of Onsite Representative(s)rfitles(s)/Phone and Fax Number(s)
Other Facility Data
Joedavid Matthew Hall/ORC/828-293-9396/
Name, Address of Responsible Official/Title/Phone and Fax Number
Contacted
Gary Douglas, PO Box 750 Waynesville NC 28786/Env Manager/865-588-7480/
0
Section C: Areas Evaluated During Inspection (Check only those areas evaluated)
Permit S Operations & Maintenance ®Records/Reports - Facility Site Review
Effluent/Receiving Waters
Section D: Summary of Finding/Comments (Attach additional sheets of narrative and checklists as necessary)
(See attachment summary)
Name(s) and Signature(s) of Inspector(s) Agency/Office/Phone and Fax Numbers Date
Wanda P Frazier ARO WQ//828-296-4500 Ext.4662/
?62-
Signature of Management Q A Reviewer Agency/Office/Phone and Fax Numbers Date
EPA FoA 3560-3 (Rev 9-94) Previous editions are obsolete.
Page # 1

NPDES yr/mo/day Inspection Type
NCO086053 I11 12I 10/02/25 117 18ICI
(cont.) 1
Section D: Summary of Finding/Comments (Attach additional sheets of narrative and checklists as necessary)
FACILITY DESCRIPTION:
The Pilot Travel Center WWTP is a Class II facility rated as a 0.025 MGD extended aeration
concrete package plant with: bar screen; 5,000 gallon aerated EQ basin; six 5,000 gallon
aeration basins with blowers providing diffused air; two clarifiers with sludge return; an
aerobic digestor; tablet chlorinator with contact tank; tablet dechlorinator; and post aeration.
PERMIT / INSPECTION / LOG:
A review of the files indicates that the last compliance evaluation inspection was conducted on
4-28-2009 by Wanda Frazier.
The permit expires on 1-31-2011. Please request a permit renewal 6 months prior to expiration.
A renewal notice will be mailed as a reminder.
A copy of the permit was on -site.
The daily operator log was present on -site and had good notation of daily events, process
control and field testing data.
TREATMENT UNITS / PROCESS CONTROL TESTING DATA:
The activated sludge aeration basin process control data was as follows:
Temperature = 6.1 degrees Celsius
pH = 7.2 units
Dissolved Oxygen = 7.2 mg/1--- need to lower DO to 1-3 mg/I
Settleable Solids = 200 ml/I = 20%
One of the aeration cells had a Fluoroprobe Luminescent Oxygen Analyzer (Model FL-3) installed
to continuously monitor the DO. The DO appeared to be reading low, indicating that the probe
might be fouled with debris, interferring with proper operation.
EFFLUENT:
The effluent data was as follows:
Temperature = 4.7 degrees Celsius
pH = 7.3 units
Dissolved oxygen = 6.5 mg/I
Chlorine = 22 ug/1
Page # 2

Permit: NCO086053 Owner -Facility: Pilot Travel Center#393
Inspection Date: 02/25/2010 Inspection Type: Compliance Evaluation
OPERATIONS AND MAINTENANCE / EFFLUENT / SUMMARY:
The flow meter was last calibrated on 4-27-09.
Mr. JoeDavid Hall, ORC, assisted in the inspection and appearsjo be operating and maintaining
the facility very well
The effluent appeared to be in compliance with permit. limits.
SYSTEM PERFORMANCE ANNUAL REPORT:
Note: According to the Clean Water Act of 1999 (House Bill 1160), the legal requirement for
submittal of the System Performance Annual Report is as follows:
The owner or operator of any wastewater treatment works or wastewater collection systems that
treats or collects primarily domestic or municipal waste, must provide an Annual Report to,its
users or customers and to the Departmenf of Environment and Natural Resources that summarizes
the treatment works' and collection system's performance over a 12 month period.)
The System Performance Annual Performance Report had been filed for the 2008-2009 fiscal year by Env.
Inc.
Report Format:
The following is provided as guidance to assist you in meeting this aspect of the new reporting _
requirements. The law states the above mentioned report shall summarize the performance of the
treatment works or collection system and state the extent to which any terms of its permit,
federal laws, or any State laws, regulations or rules related to the protection of water quality
have been violated. In order to meet the spirit of this law, it is strongly suggested that, at a
minimum, the report contain the following information:
I. General Information .
• Name of regulated entity and county
• Responsible entity, person or contact with phone number or address
• Listing of applicable permit(s) — NPDES and Collection System permits, etc.
(Note: water plant wastewater dischargers are exempt)
• Description of collection or treatment system or process
II. Performance
Description of overall 12-month performance, noting highlights and deficiencies.
• By month, list of the number and type of any violations of permit conditions, environmental
regulations or environmental laws, including (but not limited to):
Permit Limit Violations — list by month and type
Monitoring and Reporting Violations — i.e. NOVs and Civil Assessments
(Illegal) Bypass of treatment facilities*
Page # 3

Permit: NCO086053 Owner -Facility: Pilot Travel Center #393
Inspection Date: 02/25/2010 Inspection Type: Compliance Evaluation
Sanitary Sewer Overflows (SSOs)* - Dates of SSOs*, Press Releases & Public Notices
(*Note the estimated total monthly volumes and locations of events in which more than
1,000 gallons of waste reached surface waters.
Description of any known environmental impact of violations
• Description of corrective measures taken to address violations or deficiencies
I.l ..Notification
• Statement as to how users or customers have been provided access to the report.
IV. Certification
• Statement by a responsible official certifying the report is accurate and complete.
It shall be left to the individual applicable entities to decide both how much detail above minimum they
wish to provide in the report and how they will provide the report to their users or customers. This law was
established to provide a mechanism for public oversight (and hopefully, to instill public confidence). Those
entities that fall under the scope of this part of the law are encouraged to be forthcoming in their report and
they should provide its readers a contact where they may view more detailed information.
To satisfy the Departmental reporting requirement, three copies of the report should be submitted to the
following address:
System Performance Annual Report
North Carolina Division of Water Quality
1617 Mail Service Center
Raleigh, NC 27699-1617
Annual reports must be submitted within 60 days of the end of the applicable 12-month review
period. You may base your report on either a calendar year or a fiscal year (i.e. July 1 — June 30)
time frame.
Page # 4

Permit:. NCO086053 Owner - Facility: Pilot Travel Center #393
Inspection Date: 02/25/2010 Inspection Type: Compliance Evaluation
Permit
Yes
No
NA
NE
(If the present permit expires in 6 months or less). Has the permittee submitted anew application? '
❑
❑
■
❑
Is the facility as described in the permit?
■
❑
❑
❑
# Are there any special conditions for the permit?
❑
■
n
n
_ Is access to the plant site restricted to the general public?
®n
n
n
Is the inspector oranted access to all areas for inspection?
■
❑
❑
❑
Comment:
Operations & Maintenance
Yes
No
NA
NE
Is the plant generally clean with acceptable housekeeping?
■
n
n
n
Does the facility analyze process control parameters, for ex: MLSS, MCRT, Settleable
Solids, pH, DO, Sludge. ®-
❑
❑
❑
Judge, and other that are applicable?
Comment:
Bar Screens
Yes
No
NA
NE
Type of bar screen
a. Manual
■
b. Mechanical
❑
Are the bars adequately screening debris?
®❑
❑
❑
Is the screen free of excessive debris?
®
n
n
n
Is disposal of screening in compliance?
■
❑
❑
❑
Is the unit in good condition?
■
❑
❑
❑
Comment:
Aeration Basins
Yes
No
NA
NE
Mode of operation
Ext.
Air
'
Type of aeration system
Diffused
Is the basin free of dead spots?
❑
❑
❑
Are surface aerators and mixers operational?
❑
❑
■
❑
Are the diffusers operational?
■
❑
❑
❑
Is the foam the proper color for the treatment process?
■
❑
❑
❑
Does the foam cover less than 25% of the basin's surface?
■
❑
❑
❑
Is the DO level acceptable?
■
❑
n
❑
Is the DO level acceptable?(1.0 to 3.0 mg/I)
❑
❑
■
❑
Page # 5

Permit: NCO086053 Owner -Facility: Pilot Travel Center #393
Inspection Date: 02/25/2010 Inspection Type: Compliance Evaluation
Aeration Basins
Yes
No
NA
NE
Comment: DO 7.2 mg/1
Secondary Clarifier
Yes
No
NA
NE
Is the clarifier free of black and odorous wastewater?
■
❑
❑
n
Is the site free of excessive buildup of solids in center well of circular clarifier?
Q
❑
■
Are weirs level?
■
fl
n
n
Is the site free of weir blockage?
■
n
Q
n
Is the site free of evidence of short-circuiting?
■
C)
n
n
Is scum removal adequate?
■
❑
❑
Is the site free of excessive floating sludge?
■
n
❑
n
Is the drive unit operational?
n
fl
S
❑
Is the return rate acceptable (low turbulence)?
®n
n
n
Is the overflow clear of excessive solids/pin floc?
®❑
n
n
Is the sludge blanket level acceptable? (Approximately %4 of the sidewall depth)
■
n
n
n
Comment:
Disinfection -Tablet
Yes
No
NA
NE
Are tablet chlorinators operational?
■
n
❑
Are the tablets the proper size and type?
®❑
n
❑
Number of tubes in use?
1
Is the level of chlorine residual acceptable?
■
n
n
n .
Is the contact chamber free of growth, or sludge buildup?
■
❑
❑
❑
Is there chlorine residual prior to de -chlorination?
■
❑
Q
Comment:
De -chlorination
Yes
No
NA
NE
Type of system ?
Is the feed ratio. proportional to chlorine amount (1 to 1)?
❑
❑
■
❑
Is storage appropriate for cylinders?
❑
❑
®
❑
# Is de -chlorination substance stored away from chlorine containers?
n
n
■
❑
Comment:
Are the tablets the proper size and type?
■
n
n
n
Are tablet de -chlorinators operational?
■
n
n
n
Page # 6

Permit: NC0086053 Owner - Facility: Pilot Travel Center #393
Inspection Date: 02/25/2010 Inspection Type: Compliance Evaluation
De -chlorination
Yes
No
NA
NE
Number of tubes in use?
1
Comment:
Effluent Pipe
Yes
No
NA
NE
Is right of way to the outfall properly maintained?
®❑
❑
❑
Are the receiving water free of foam other than trace amounts and other debris?
■
If effluent (diffuser pipes are required) are they operating properly?
❑
❑
■

Frazier, Wanda
From:
Frazier, Wanda
Sent:
Wednesday, January 06, 2010 9:56 AM
To:
Guerra, Bob
Cc:
Menzel, Jeff; Edwards, Roger
Subject:
RE: Request for remission LV-2009-0239
Attachments:
2009 county & work assignments.doc; 86053 LV-2009-0239 Consideration factors.doc; 86053
LV-2009-0239 Factors.doc; 86053 LV-2009-0239 Remission cover.doc; image002.gif; 86053
LV-2009-0239 Remission summary.doc; 86053 LV-2009-0239 Remission.doc
Hi Bob,
Here's the one that I gave to Roger to be sent some time ago (October 2009). 1 don't know why you don't have it
(problem at our end or yours?). It follows the new enforcement format, per Colleen's request/memo.
Anyhow, Jeff Menzel is our new Enforcement Reviewer. He's the "Bob Guerra" of Asheville Regional Office. He reviews
all of our enforcement cases to ensure that they are correct and formatted correctly.
Please feel free to still contact me for all of my facilities (see attached work assignments).
Thanks,
Wanda
Wanda Frazier
Email: [e-mail]
North Carolina Department of
Environment and Natural Resources
Asheville Regional Office
Division of Water Quality
Surface Water Protection Section
2090 US 70 Highway t„
Swannanoa, NC 28778
Switchboard: 828-296-4500 x 4662
Direct line: 828-296-4662
Fax: [phone]
Notice: E-mail correspondence to and from this address may be subject to the North Carolina Public Records Law and
therefore may be disclosed to third parties.
From: Guerra, Bob [mailto:[e-mail]]
Sent: Tuesday, December 29, 2009 9:59 AM
To: Frazier, Wanda
Cc: Edwards, Roger
Subject: Request for remission LV-2009-0239
Please review the attached remission request for Pilot Travel Centers and send your recommendation for
remission or no remission. The attached forms -CPA factor sheet and CP Remission Factors need to be
completed with Rogers signature on the CPA factors sheet. If you need assistance please let me know and
thanks in advance for your time.
Bob Guerra Environmental Specialist -2

I
Remission Documents t6r:
Pilot Travel Center #393
LV-2009-0239
NPDES No. NCO086053
Haywood County
Format for Remission Cases in the Director's Remission Notebook
1. Remission Request Summary and Recommendation
■ Case Background and Assessment
■ Remission Request (Summary)
(ARO C&WunentY 6Y11 italic k)
■ Enforcement History (for past 5 years)
■ Remission Recommendation from ARO/CO
2. Civil Penalty Assessment Factors
3. Civil Penalty Assessment Document
4. Additional- Support Information
Attachment A
DMR for April 2009
Pumping Invoice dated April 18, 2009
Lab bench sheets for: May, June, July 2009
5. Violator's Remission Request
Pilot Travel Center's request - cover letter
(1-2 pages)
(1 page)
(3-4 pages)
(# pages - case dependant)
Justification For Remission Request
Waiver of Right to an Administrative Hearing and Stipulation of Facts
6. Civil Penalty Remission Factors (signed by the Director) (1-2 pages)
■ 5 remission boxes (check box for applicable factor)
■ DWQ briefly summarizes violator's response for remission
■ DWQ provides brief rebuttal in italics, below the summarized violator's response
■ The Civil Penalty Remission Factors and Request for Oral Presentation forms are submitted
with the Director's Decision Letter to the violator
rev 1.0 — 8.31.09

�J
1. Remission Request Summary and Recommendation
To:
Coleen H. Sullins
From:
Roger Edwards,-Qd�&
Reviewed by:
SWPS Section Chief (initials)
Assessed Party:
Pilot Travel Center #393
Case No.:
LV-2009-0239
Case BackLiround and Assessment
Date: October 5, 2009 Region: ARO
Date,:,
Haywood County
Permit No.: NCO086035
• 12-1-2006 DWQ issued Permit No. NCO086035
• 4-28-2009 DWQ staff from ARO conducted a routine inspection/site visit and observed that the facility
appeared to be operating well.
• n/a Notice of Violation and Enforcement Recommendation issued
• n/a DWQ ARO did not receive a response to the dated NOV, until the remission request was made.
• 7-23-2009 ✓ Pilot Travel Centers # 393 was assessed a civil penalty of $320.00 ($250.00 civil
penalty plus $70.00 investigative costs):
$ for one violation of failing to secure a Water Quality Certification
according to Title 15A NCAC 2H .0501 and .0502
✓ $250.00 for 1 of 1 violation of G.S. 143-215.l(a)(6) and NPDES Permit No.
NC0086053, by discharging waste water into the waters of the State in violation of the
Permit Monthly Average limit for Ammonia Nitrogen.
✓ $0 for 0 of 1 violation of G.S. 143-215.l(a)(6) and NPDES Permit No. NC0086053, by
discharging waste water into the waters of the State in violation of the Daily Maximum
limit for BOD.
• 7-27-2009 Green card indicated delivery of the assessment document
Remission Request (Summary)
• 8-20-2009 Remission request signed
• 8-24-2009 Remission request received
• The ORC for Pilot Travel Center #393, indicated that the plant received slugs, which caused a die -off of
activated sludge microorganisms. The plant was pumped and reseeded on April 18, 2009.
• No-fA*thPr 2009, hawevev-, DWQ AR0 fee4
that the, fa,ice y'k co-vitraci- operatcn- d C& not wwwqage, the, sod d� �wvent-ory, nor
a it-bcipat�,the, of the, L6m.Xk, Wh-Ov beg-av AprOv 11--.
TTL4?/ p u vvt p Cnq, contractor's, i vwa�cPi wa k svI m t tte d1 a*i& veK fL ,& - - - -
Enforcement Histo
• No record of prior enforcement OR include prior enforcement cases for past 5 years.
There have been NO previous enforcement cases during the past 5 years.
Remission Recommendation from Resional Office and Central Office
• DWQ AR0 Regional Office Recommendation (Check One)
Request Denied M
Full Remission ❑ Retain Enforcement Costs? Yes ❑ No ❑
Partial Remission ❑ $ (enter amount)
Comment:
(rev 1.0 8.31.09)

• DWQ Central Office Recommendation (Check One)
Request Denied ❑
Full Remission ❑ Retain Enforcement Costs? Yes ❑ No ❑
Partial Remission ❑ $ (enter amount)
Comment:
DECISION (Check One)
Request Denied ❑
Full Remission ❑ Retain Enforcement Cost? Yes ❑ No ❑
Partial Remission ❑ $ (Enter Amount)
Coleen H. Sullins Date
(rev 1.0 8.31.09)

2. DIVISION OF WATER QUALITY - CIVIL PENALTY ASSESSMENT FACTORS
Violator: Pilot Travel Center # 393
County: Haywood
Case Number: LV-2009-0239
Permit Number:` """ NCO086035 "
ASSESSMENT FACTORS
1) The degree and extent of harm to the natural resources of the State, to the public health, or to
private property resulting from the violation;
The facility's daily maximum BOD and monthly average NH3 values exceeded the permit limitations by
11% and 47%, respectively, in April 2009.
2) The duration and gravity of the violation;
High concentrations of BOD, which occurred on April 30tb, was sufficiently high to cause the facility
to violate the daily maximum of 45 mg/1. High concentrations of NH3, which occurred on April 2na�
8th, 16`h and 22"d
1, were sufficiently high to cause the facility to violate the monthly average limitation
of 1.9 mg/l.
3) The effect on ground or surface water quantity or quality or on air quality;
Damage to the receiving stream was not quantified.
4) The cost of rectifying the damage;
The cost of rectifying the damage is unknown.
5) The amount of money saved by noncompliance;
The amount of money saved by noncompliance is the cost of operational adjustments (increased DO)
and/or chemicals and/or re -seeding the plant.
6) Whether the violation was committed willfully or intentionally;
The violation does not appear to be willful or intentional.
7) The prior record of the violator in complying or failing to comply with programs over which the
Environmental Management Commission has regulatory authority; and
During the previous 12 months, the facility has had one NOV enforcement action, namely:
NOV-2009-MV-0009. The monitoring report for September 2008 cited: failure to monitor flow on
9-1-2008; failure of ORC to sign and certify the DMR; and failure to provide signatory authority for
permittee.
8) The cost to the State of the enforcement procedures.
$70.00
Date
Supervi is Name
(rev 1.0 8.31.09)

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01
Surface
NCDENR 2090 U.S. Highway 7
JOEY CUPP
PILOT TRAVEL CENTERS LLC "
5508 LONAS ROAD
KNOXVILLE TN 37909-3221
' 3 y
11
�ENDER: COMPLETE THIS SECTION CO MPLEiE THIS SECTION ON DELIVERY
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� Complete items.1�2, and 3. Also complete A $ign ufe:
t iterrr4 if strict
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m'Pnnt yourname,and address on the reverse d dressee t
so that we can return the card to you B._ Reoeived by (Printed arrie) ate of Delivery
North Carolina
�� • ; Environment and Natural Resources ass different from item 17 ❑ .Yes
Division of Water Qualityi ivery address below: No
NCDEN�+ Surface Water Protection Section
R 2090 U.S. Highway 70, Swannanoa, NC 28778
i I JOEY CUPP
1'- PILOT TRAVEL CENTERS LLC �arviceType
550.3 LONAS ROAD b Certified Mall, Express Mail,
" KNOXVILLE TN 37909-3221 19�B istered Return Receiptfor'M handise
❑ Irisured Mail .O.D.
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Restricted Delive
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PS Form 3811; February" 2004 Domestic Return Receipt . tozsss o2•M-tsao

Beverly Eaves Perdue
Governor
Ms. Canna Jones
Dynamis, Inc.
3707 Henson Road
Knoxville, TN 37921
Dear Ms. Jones:
NCDENR
North Carolina Department of Environment and Natural Resources
Division of Water Quality
Coleen H. Sullins
Director -
August 26, 2009
Dee Freeman
Secretary
Subject: Remission Request of Civil Penalty Assessment
Case Number LV-2009-0239
Pilot Travel Center #393 WWTP
NPDES Permit NCO086053
-This letter is to acknowledge the receipt and of your request for remission of the civil penalties relating
to LV-2009-0239 levied against the subject entity. A copy is being sent to the Asheville Regional Office
for input and recommendations. Your request will be placed on the agenda of the Director's next
scheduled enforcement conference and you will be notified of the result.
If you have any questions or I can be of further assistance about this matter, please contact me at (919)
807-6387.
Sincerely,
Bob Guerra, Western Region NPDES
Point Source Branch
Cc: Enforcement file w/originals
1617 Mail Service Center, Raleigh, North Carolina 27699-1617
Location: 512 N. Salisbury St. Raleigh, North Carolina 27604 One
Phone: 91H07-6387 \ FAX: [phone] Customer Service:1-877-623-6748 NorthCarolina
Internet: %wru.ncwaterquality.org -� �}� 1�N� //�
An Equal Opportunity %Affirmative Action Employer � �/ ` iL

EFFLUENT
NPDHS NO: NO 0086053 DISCHARGE NO: 001 MONTH: MAY YEAR:' 2009
FACILITY NAME: Pilot Travel Center #393 CLASS: 11 COUNTY: Haywood
CERTIFIED LABORATORIES (1): ENVIRONMENTAL INC. CERTIFICATION NO. #57
(fist additional laboretorlea on the beekWcWp4i; 2 of this form )
OPERATOR IN RESPONSIBLE CHARGE (ORC) Mark Teague GRADE II CERTIFICATION NO. _
PERSON(S) COLLECTING SAMPLES: Mark Teague bale Wike ORO PHONE [phone]
CHECK BOX IF ORO HAS CHANGED: L� NO FLOW I OISC14ARGE FROM SITE
MAIL ORIGINAL AND ONE COPY TO;
ATTN. aWALFILES
(if
DlVision of Water Quality
1617 Malt Service Center x
"'00W
Raleigh, NO 27699-1617 (SIGNATURE OF OPERATOR IN RESPONSIBLE C GE)
BY THIS SIGNATURE, I CERTIFY THAT THIS REPORT IS
ACCURATE AND COMPLETE TO THE BEST OF MY KNQWLEDGE.
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EFFLUENT
NPC1E3 NO: NO 0086053 DISCHARGE NO: 001 MONYH: MAY YEAR:' 2069
FACILITY NAME: Pilot Travel Center #393 CLASS; If COUNTY: T _ Haywood
CERTIFIED LABORATORIES (11: ENVIRONMENT IN
AL C. (list Bdditlonal Iaba510lWe on Ma CeCKeIOa/P499 $ Of this form) CERTIFICATION NO. 001
OPERATOR IN RESPONSIBLE CHARGE (ORO) Mark Teague GRADE II CERTIFICATION NO.
PERSON(S) COLLECTING SAMPLES! Mark 7eaque bale Wike ORC PHONE [phone]
CHECK BOX IF ORO HAS CHANGED
NO FLOW I DISCHARGE FROM SITE
MAIL ORIGINAL AND ONE COPY TO;
[Raleigh,
TTN: CENTRAL FILES
ivision of Water quality
617 Mail Service Center
NO 27639-1617
BY THIS SIGNATURE, I CERTIFY THATTHIS REPORT IS
ACCURATE AND COMPLEC@ TO THE BEST OF MY IWOWLEpU.
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EFFLUENT
NPDES NO: NC 0086053
DISCHARGE NO: 001 MONTH: .TUNE YEAR:
2009
FACILITY NAME; Pilot Travel Center #393 CLASS; II COUNTY;
Haywood
CERTIFIED LABORATORII!$ (1): ENVIRONMENTAL INC. CERTIFICATION NO. #57
(116t eddlllonal laboratoridN on the buckzrdn/psge a at Iriln tome)
OPERATOR IN RESPONSIBLE CHARGE (ORC)
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Dale Wike ORC PHONE [phone]
CHECK BOX IF ORC HAS CHANGED:
NO FLOW I DISCHARGE FROM SITE"
MAIL ORIGINAL AND ONE COPY TO:
AM: CENTRAL FILES
Division of Water quality
1617 Mail Service Canter
X
Raleigh, NC 27699.1511
(SIGNATURE OF OPERATOR IN RESPONSIBLE CHARGE) DATE
BY THIS SIGNATURE, I CERTIFY THATTHIS REPORT 16
ACCURATE AND COMPLETE TO THE BEST OF MY KNOWLEDGE.
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EFFLUENT
NPDE6 NO: NC 0086053
DISCHARGE NO: 001 MONTH: JULY YEAR:
2009
FACILITY NAME: Pilot Travel Center #393 CLASS: 11 COUNTY;
Haywood
CERTIFIED LABORATORIES (1): ENVIRONMENTAL INC. CERTIFICATION NO. #57
( list addlllonyl Ishorstor6r. on mo backsid1 /page 2 of this form)
OPERATOR IN RESPONSIBLE CHARGE (ORC)
Mark Teague GRADE 11 CERTIFICATION NO,
10920
PERSON(S) COLLECTING SAMPLES: Mark Teague
Dale Me ORC PHONE [phone]
CHECK BOX IF ORC HAS CHANGED:
NO PLOW / DISCHARGE FROM SITE
MAIL ORIGINAL AND ONE COPY TO:
ATTN: CENTRAL FILES
Dlvl31011 of Water Quality
1617 Mail Service Curator
X
Raleigh, NC 27699.1617
(SIGNATURE OF OPERATOR IN RESPONSIBLE CHARGE) DATE
SY THIS SIGNATURE, I CERTIFY THAT THIS REPORT 18
ACCURATE ANO COMPLETE TO THE BEST OF MY KNOWLEDGE.
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6. DIVISION OF WATER QUALITY - CIVH, PENALTY REMISSION FACTORS
Case Number: LV-2009-0239 Region: Asheville County: Haywood
Assessed Entity: Pilot Travel Center # 393 Permit: NCO086035
❑ (a) Whether one or more of the civil penalty assessment factors were wrongly applied to the
detriment of the petitioner:
® (b) Whether the violator promptly abated continuing environmental damage resulting from the
violation:
Notes: The facility's BOD limits are: 45 mg/l daily maximum and 30 mg/1 monthly average.
A high concentration of BOD, which occurred on April 301h, was sufficiently high to
cause the facility to violate the daily maximum limit of 45 mg/l.
The facility does not have any winter ammonia limits. The summer ammonia limits
(April 1- October 31") are: 11.9 mg/1 daily maximum and 35 mg/1 monthly average.
High concentrations of NH3, which occurred on April 2nd, 8th, 16`h and 22°d, were
sufficiently high to cause the facility to violate the monthly average limit of 11.9 mg/l.
The ORC indicated that the plant was pumped and reseeded (on April 18`h
Before pumping and reseeding, the values for BOD & ammonia were:
BOD: 10.0 mg/l on April 2°d and 4.4 mg/1 on April 8`h
Ammonia 18.1 mg/1 on April 2"d and 24.4 mg/l on April 80'.
After the plant was pumped and reseeded, the values for BOD & ammonia were:
BOD: 45.0 mg/1 on April 22°d and 50.0 mg/l on April 30`h.
Ammonia: 14.1 mg/1 on April 22"d and 11.7 mg/1 on April 301h.
This data does not support the permittee's statement that "the problem was abated within one week".
® (c) Whether the violation was inadvertent or a result of an accident:
Notes: It is not known whether the violation was inadvertent or the result of an accident. However, the
permittee indicated that the upset was a result of ... "an unknown contribution that caused a die -off of
treatment of microbes, resulting in exceedances of ammonia (NH3) and BOD5".
® (d) Whether the violator had been assessed civil penalties for any previous violations:
Notes: During the previous 12 months, the facility has had one NOV enforcement action, namely:
NOV-2009-MV-0009. The monitoring report for September 2008 was cited for: failure to monitor flow
on 9-1-2008; for failure of ORC to sign and certify the DMR; and failure to provide signatory authority
for permittee.
(rev 1.0 8.31.09)

® (e) Whether payment of the civil penalty will prevent payment for the remaining necessary remedial
actions:
Notes: It is not known. However, the cost of pumping and re -seeding was $700.00.
DECISION (Check One)
Request Denied ❑
Full Remission ❑ Retain Enforcement Costs? Yes El No ❑
Partial Remission❑ $ (Enter Amount)
Coleen H. Sullins Date
(rev 1.0 8.31.09)

DWQ - CIVIL ASSESSMENT REMISSION FACTORS CONSIDERATION
Case Number: LV-2009-0239
Assessed Entity:
Region: ARO
Pilot Travel Centers # 393
County: Haywood
Permit No.: NCO086035
ASSESSMENT FACTORS
❑ (a) Whether one or more of the civil penalty assessment factors were wrongly applied to the detriment of the
petitioner:
Notes
® (b) Whether the violator promptly abated continuing environmental damage resulting from the violation:
Notes: The facility's BOD limits are: 45 mg/1 daily maximum and 30 mg/l monthly average.
A high concentration of BOD, which occurred on April 30`h, was sufficiently high to
cause the facility to violate the daily maximum limit of 45 mg/l.
The facility does not have any winter ammonia limits. The summer ammonia limits
(April 1-- October 31s) are: 11.9 mg/1 daily maximum and 35 mg/l monthly average.
High concentrations of NH3, which occurred on April 2nd, 8th, 16t" and 22nd, were
sufficiently high to cause the facility to violate the monthly average limit of 11.9 mg/l.
The documents submitted requesting remission, indicate that the plant was pumped and
reseeded on April 18th, as a result of high BOD and ammonia values.
However, the BOD composite sample results of 25.6 mg/1 were not available until 5
days after the sample that was collected on April 16th.
The previous BOD values before that date were:
10.0 mg/1 on April 2nd and 4.4 mg/1 on April 81h.
The previous ammonia values before that date were:
18.1 mg/1 on April 2nd and 24.4 mg/1 on April 8th.
After the plant was pumped and reseeded, the values for BOD & ammonia were:
BOD: 45.0 mg/1 on April 22nd and 50.0 mg/1 on April 30`h.
Ammonia: 14.1 mg/l on April 22nd and 11.7 mg/l on April 30th.
This data does not support the permittee's statement that ... "the problem was abated within one week".
DECISION (Check One)
Request Denied ❑
Full Remission ❑ Retain Enforcement Cost? Yes ❑ No ❑
Partial Remission ❑ $ (Enter Amount)
Rev.2/2009
Coleen H. Sullins Date

® (c) Whether the violation was inadvertent or a result of an accident:
Notes: It is not known whether the violation was inadvertent or the result of an accident. However, the permittee
indicated that the upset was a result of ..."an unknown contribution that caused a die -off of treatment of microbes,
resulting in exceedances of ammonia (NH3) and BOD5".
® (d) Whether the violator had been assessed civil penalties for any previous violations:
Notes: During the previous 12 months, the facility has had one NOV enforcement action, namely:
NOV-2009-MV-0009.
The monitoring report for September 2008 was cited for: failure to monitor flow on 9-1-2008; for
failure of ORC to sign and certify the DMR; and failure to provide signatory authority for permittee.
® (e) Whether payment of the civil penalty will prevent payment for the remaining necessary remedial actions:
Notes: It is not known. However, the assessment was for $320.00.
DECISION (Check One) Rev.2/2009
Request Denied ❑
Full Remission ❑ Retain Enforcement Cost? Yes ❑ No ❑
Partial Remission ❑ $ (Enter Amount)
Coleen H. Sullins Date

ILE COPY
r
NIC®ENlR
North Carolina Department of Environment and Natural Resources le -a.
Division of Water Quality
Beverly Eaves Perdue Coleen H. Sullins Dee Freeman <
Governor Director Secretary
SURFACE WATER PROTECTION SECTION
July 23, 2009
CERTIFIED MAIL
RETURN RECEIPT REQUESTED 7007 1490 0004 0798 9289
Mr. Joey Cupp
Dynamis Inc.
Pilot Travel Centers LLC _.
5508 Lonas Road
Knoxville, TN 37909
SUBJECT: Notice of Violation and Assessment of Civil Penalty
for Violations of North Carolina General Statute (G.S.) 143-215.1(a)(6)
and NPDES Permit NCO086053
Pilot Travel Centers LLC
Pilot Travel Center #393
Case No. LV-2009-0239
Haywood County
Dear Mr. Cupp:
This letter transmits a Notice of Violation and assessment of civil penalty in the amount of
$320.00 ($250.00 civil penalty + $70.00 enforcement costs) against Pilot Travel Centers LLC.
This assessment is based upon the following facts: a review has been conducted of the
discharge monitoring report (DMR) submitted by Pilot Travel Centers LLC for the month of April
2009. This review has shown the subject facility to be in violation of the discharge limitations
and/or monitoring requirements found in NPDES Permit NC0086053. The violations which
occurred in April 2009 are summarized in Attachment A to this letter.
Based upon the above facts, I conclude as a matter of law that Pilot Travel Centers LLC violated
the terms, conditions or requirements of NPDES Permit NCO086053 and G.S. 143-215.1(a)(6)
in the manner and extent shown in Attachment A. In accordance with the maximums
established by G.S. 143-215.6A(a)(2), a civil penalty may be assessed against any person who
violates the terms, conditions or requirements of a permit required by G.S. 143-215.1(a).
Based upon the above findings of fact and conclusions of law, and in accordance with authority
provided by the Secretary of the Department of Environment and Natural Resources and the
Director of the Division of Water Quality, I, Roger C. Edwards, Division of Water Quality
Regional Supervisor for the Asheville Region, hereby make the following civil penalty
assessment against Pilot Travel Centers LLC:
SURFACE WATER PROTECTION —ASHEVILLE REGIONAL OFFICE One
Location: 2090 U.S. Highway 70, Swannanoa, NC 28778 NorthCarolina
Phone: [phone]FAX: [phone]Customer Service: 1-877-623-6748 Naturally
Internet: www.ncwatergualitv.org

h:
1 of the 1 violation of G.S. 143-215.1(a)(6) and NPDES Permit No. NC0086053,
250.00 by discharging waste water into the waters of the State in violation of the Permit
Monthly Average limit for Ammonia Nitrogen concentration.
0 of the 1 violation of G.S. 143-215.1(a)(6) and NPDES Permit No. NC0086053,
a 0 by discharging waste water into the waters of the State in violation of the Permit
' Daily Maximum limit for Biochemical OxVgen Demand concentration._
250.00 TOTAL CIVIL PENALTY
70.00 Enforcement Costs
$320.00 TOTAL AMOUNT DUE
Pursuant to G.S. 143-215.6A(c), in determining the amount of the penalty I have taken into
account the Findings of Fact and Conclusions of Law and the factors set forth at G.S. 143B-
282.1(b), which are:
(1) The degree and extent of harm to the natural resources of the State, to the public health,
or to private property resulting from the violation;
(2) The duration and gravity of the violation;
(3) The effect on ground or surface water quantity or quality or on air quality;
(4) The cost of rectifying the damage;
(5) The amount of money saved by noncompliance;
(6) Whether the violation was committed willfully or intentionally;
(7) The prior record of the violator in complying or failing to comply with programs over which
the Environmental Management Commission has regulatory authority; and
(8) The cost to;the State of the enforcement procedures.
Within thirty days of receipt of this notice, you must do one of the following:
Submit payment of the penalty:
Payment should be made directly to the order of the Department of Environment and Natural
Resources (do not include waiver form). Payment of the penalty will not foreclose further
enforcement action for any continuing or new violation(s). Please submit payment to the
attention of:
Point Source Compliance/Enforcement Unit
Division of Water Quality
1617-Mail Service Center
Raleigh, North Carolina 27699-1617
OR
2. Submit a written request for remission or mitigation including a detailed
justification for such request:
Please be aware that a request for remission is limited to consideration of the five factors
listed below as they may relate to the reasonableness of the amount of the civil penalty
assessed. Requesting remission is not the proper procedure for contesting whether the
violation(s) occurred or the accuracy of any of the factual statements contained in the civil
penalty assessment document. Because a remission request forecloses the option of an
administrative ;hearing, such a request must be accompanied by a waiver of your right to an

administrative hearing an-,-.-- stipulation and agreement that no',-a�tual or legal issues are in
dispute. Please prepare a detailed statement that establishes why you believe the civil
penalty should be remitted, and submit it to the Division of Water Quality at the address listed
below. In determining whether a remission request will be approved, the following factors
shall be considered:
(1) whether one or more of the civil penalty assessment factors in NCGS 14313-282.1(b)
was wrongfully applied to the detriment of the petitioner;
•(2) whether the violator promptly abated continuing environmental damage resulting from
the violation;
(3) whether the violation was inadvertent or a result of an accident;
(4) whether the violator had been assessed civil penalties for any previous violations; or
(5) whether payment of the civil penalty will prevent payment for the remaining necessary
remedial actions.
Please note that all evidence presented in support of your request for remission must be
submitted in writing. The Director of the Division of the Division of Water Quality will review your
evidence and inform you of his decision in the matter of your remission request: The response
will provide details regarding the case status, directions for payment, and provision for further
appeal of the penalty to the Environmental Management Commission's Committee on Civil
Penalty Remissions (Committee). Please be advised that the Committee cannot consider
information that was not part of the original remission request considered by the Director.
Therefore, it is very important that you prepare a complete and thorough statement in support of
your request for remission.
In order to request remission, you must complete and submit the enclosed "Request for
Remission of Civil Penalties, Waiver of Right to an Administrative Hearing, and Stipulation of
Facts" form within thirty (30) days of receipt of this notice. The Division of Water Quality also
requests that you complete and submit the enclosed "Justification for Remission Request." Both
forms should be submitted to the following address:
Point Source Compliance/Enforcement Unit
Division of Water Quality.
1617 Mail Service Center
Raleigh, North Carolina 27699-1617 f.
OR
3. File a petition for an administrative hearing with the Office of Administrative
Hearings;
If you wish to contest any statement in the attached assessment document.you must file a
petition for an administrative hearing. You may obtain the petition form from the Office of
Administrative Hearings. You must file the petition with the Office of Administrative Hearings
within thirty (30) days of receipt of this notice. A petition is considered filed when it is received in
the Office of Administrative Hearings during normal office hours. The Office of Administrative
Hearings accepts filings Monday through Friday between the hours of 8:00 a.m. and 5:00 p.m.,
except for official state holidays. The original and one (1) copy of the petition must be filed with
the Office of Administrative Hearings. The petition may be faxed - provided the original and one
copy of the document is received in the Office of Administrative Hearings within five (5) business
days following the4axed transmission. The mailing address for the Office of Administrative
Hearings is:

C°,,,�,z of Administrative Hearings.
6714 Mail Service Center
Raleigh, North Carolina 27699-6714
Telephone [phone] Facsimile: [phone]
And
Mail or hand -deliver a copy of the petition to:
General Counsel - ...
Department of Environment and Natural Resources
1601 Mail Service Center
Raleigh, North Carolina 27699-1601
Please. indicate the case number (as found on page one of this letter) on the petition.
Failure to exercise one of the options above within thirty (30) days of receipt of this letter, as
evidenced by an internal date/time received stamp (not a postmark), will result in this matter
being referred to the Attorney General's Office for collection of the penalty through a -civil action.
Please be advised that additional penalties may be assessed for violations that occur after the
review period of this assessment.
If you have any questions, please contact me or Wanda Frazier of the Asheville Regional Office
at 828-296-4500.
Sincerely,
-/ ?-O-T4 �� �Jr tre cti
Roger C. Edwards, Regional Supervisor
Surface Water Protection Section
Asheville Regional Office
ATTACHMENTS
xc: Bob Guerra - Compliance Enforcement-�w/ attachments
SRO=Enforcement File-= w7 attacf'menfs--
Central Files - w/ attachments

JUSTIFICATION FOR REMISSION REQUEST
DWQ Case Number: LV-20.09-0239 County: Haywood
Assessed Party: Pilot Travel Centers LLC .
Permit number: NCO086053 Amount Assessed: $320.00
Please use this form when requesting remission of this civil penalty. You must also complete
the "Request For Remission, Waiver of Right to an Administrative Hearing, and Stipulation of
Facts"form to request remission of this civil penalty. You should attach any documents that you
believe support your request and are necessary for the Director to consider in evaluating your
request for remission. Please be aware that a request for remission is limited to consideration
of the five factors listed below as'they may relate to the reasonableness of the amount of the
civil penalty assessed. Requesting remission is not the proper procedure for contesting whether
the violation(s) occurred or the accuracy of any of the factual statements contained in the civil
penalty assessment document.. Pursuant to N.C.G.S. § 14313-282.1(c), remission of a civil
penalty may be granted only when one or more of the following five factors applies. Please
check each factor that you believe applies to your case and provide a detailed explanation,
including copies of supporting documents, as to why the factor applies (attach additional pages
as.needed).
(a) . one or more of the civil penalty assessment factors in N.C.G.S. 14313-282, 1 (b)
were wrongfully applied to the detriment of the petitioner (the assessment factors
are listed in the civil penalty assessment document);
(b) the violator promptly abated continuing environmental damage resulting .from the
violation (i.e., explain the steps that you took to correct the violation and prevent
future occurrences);
(c) the violation was inadvertent or a result of an accident (i.e., explain why the
violation was unavoidable or something you could not prevent or prepare for);
(d) the violator had not been assessed civil penalties for any.previous violations;
(e) payment of the civil penalty will prevent payment for the remaining necessary
remedial actions (i.e., explain how payment of the civil penalty will prevent you,
from performing the activities necessary to achieve compliance).
EXPLANATION:

STATE OF NORTH CAROL:,-,-, DEPARTM—_ _'T OF ENVIRONMENT
AND NATURAL RESOURCES
COUNTY OF HAYWOOD
IN THE MATTER OF ASSESSMENT ) WAIVER OF RIGHT TO AN
OF CIVIL PENALTIES AGAINST ) ADMINSTRATIVE HEARING AND
STIPULATION OF FACTS
PILOT TRAVEL CENTERS LLC 1
PERMIT NUMBER NC0086053 ) FILE NO. LV-2009-0239
Having been assessed civil penalties totaling $320.00 for violation(s) as set forth in the
assessment document of the Division of Water Quality dated July 23, 2009, the undersigned,
desiring to seek remission of the civil penalty, does hereby waive the right to an administrative
hearing in the above -stated matter and does stipulate that the facts are as alleged in the
assessment document. The undersigned further understands that all evidence presented in
support of remission of this civil penalty must be submitted to 'the director of the Division of
Water Quality within thirty (30) days of receipt of the notice of assessment. No new evidence in
support of a remission request will be allowed after (30) days from the receipt of the notice of
assessment.
This the
day of
SIGNATURE
ADDRESS
TELEPHONE
, 20

' DIVISION OF V�,_1ER QUALITY - CIVIL PENALTY ASI(SMENT (FILE)
Violator: Pilot Travel Centers LLC
County: Haywood
Case Number: LV-2009-0239
ASSESSMENT FACTORS
As required by G.S. 143-214.6A(c), in determining the amount of the penalty 1 considered the
factors set out in G.S. 143B-282.1(b), which are:
1), The degree and extent of harm.to the natural resources of the State, to the public health,
or to private property resulting from the violation;
The facility's daily maximum BOD and monthly average NH3 values exceeded the permit.,
limitations by 11 % and 47%, respectively, in April 2009.
2) The duration and gravity of the violation;
High concentrations of BOD, which occurred on April 30tn, was sufficiently high to cause the
facility to violate the daily maximum of 45 mg/l. High concentrations of NH3, which occurred on
April 2"d, 81n 16tn and 22"d, was sufficiently high to cause the facility to violate the monthly .
average limitation of 11.9 mg/I.
3) The effect on ground or surface water quantity or quality or on air quality;. ,
Damage to the receiving stream was not quantified.
4) The cost of rectifying the damage;
The cost of rectifying the damage is unknown.
5) The amount of money saved by noncompliance;
The amount of money saved by noncompliance is the cost of operational adjustments (increased
DO) and/or chemicals and/or re -seeding the plant.
6) Whether the violation was committed willfully or intentionally;
The violation does not appear to.be willful or intentional.
7) The prior record of the violator in complying,or failing to comply with programs. over
which the Environmental Management Commission has regulatory authority; and
During the previous 12 months, the facility has had one NOV enforcement action.
NOV-2009-MV-0009 Monitoring report for September 2008 cited: failure to monitor flow on 9-1-2008;
failure of ORC to sign and certify the DMR; and failure to provide signatory authority for permittee.
8) The cost to the State of the enforcement procedures.
$70.00
_7��N/09. px,�;4 4
ate og r C. Edwards, Regional Supervisor
Surface Water Protection -Section
Asheville Regional Office . .

ATTACHMENT A
Pilot Travel Centers LLC
CASE NUMBER: LV-2009-0239
PERMIT: NCO086053 FACILITY: Pilot Travel Center #393 COUNTY: Haywood REGION: Asheville
Limit Violations
MONITORING OUTFALL/ VIOLATION UNIT OF CALCULATED % OVER
PENALTY REPORT PPI LOCATION PARAMETER DATE FREQUENCY MEASURE LIMIT VALUE LIMIT VIOLATION TYPE
$250.00 4-2009 001 Effluent NH3-N - Conc 04/30/09 Weekly mg/l 11.9 17.52 47.23 Monthly Average Exceeded

��� -� copy
NCDENR
North Carolina Department of Environment and Natural Resources
Division of Water Quality
Beverly Eaves Perdue Coleen H. Sullins Dee Freeman
Governor Director Secretary
SURFACE WATER PROTECTION SECTION
May 11,, 2009
Mr. Joey Cupp .
Pilot Travel Center LLC
5508 Lonas Road _ 2.
Knoxville, TN W949-411761 � 3Z
SUBJECT: - Compliance Evaluation Inspection
Pilot Travel Center #393
Permit No: NCO086053
Haywood County
Dear Mr. Cupp:
Enclosed please find a copy of,,the Compliance Evaluation Inspection form from the
inspection conducted on April 28; 2009. The facility was found to be in compliance with permit
limits.
Please refer to the enclosed inspection report for additional observations and comments. If
you or your staff should have any questions, please call me at 828-296-4500 extension 4662.
Sincerely,
Wanda P. Frazier
Environmental Specialist
Enclosure
cc: Mark Teague, Environmental Inc. — contract ORC
Central Files
Asheville Files ;r _
SURFACE WATER PROTECTION — ASHEVILLE REGIONAL OFFICE
Location: 2090 U.S. Highway 70, Swannanoa, NC 28778 One
Phone: [phone] FAX: [phone] NorthCarolina
Customer Service (Raleigh): 1-877-623-6748 ���yo�
.Ihternet:.www.ncwaterguality.org L `d

PV United States Environmental Protection Agency
Form Approved.
EPA Washington, D.C. 20460
'OMB No. 2040-0057
Water Compliance Inspection Report
Approval expires 8-31-98
Section A: National Data System Coding (i.e., PCS)
Transaction Code NPDES yr/mo/day Inspection Type Inspector Fac Type
1 I NI 2 15I 31 NC0086053 , 111 121 09/04/28 117 181 CI 19I sI 201_j
Remarks
211II1IIIIIIII I1'IIIIIIIIII III�'IIIIIIIIIIIIIIIIII16
Inspection Work Days Facility Self -Monitoring Evaluation Rating B1 QA---- — ----------- ----- --- Reserved--=-------------------
67 I 1.0 169 7013171 I I 721 NJ 73I I 174 711 I I I I I I 180
l�l
Section B: Facility Data
Name and Location of Facility Inspected (For Industrial Users discharging to POTW, also include
Entry Time/Date
Permit Effective Date
POTW name and NPDES permit Number).
Pilot Travel Center #393
02:15 PM 09/04/28
06/12/01
Exit Time/Date
Permit Expiration Date
NC Hwy 209 At 1-40
Waynesville NC 28786
02:35 PM 09/04/28
11/01/31
Name(s) of Onsite Representative(s)/Tities(s)/Phone and Fax Number(s)
Other Facility Data
Mark Fredrick Teague//828-293-9396 /
Mark Fredrick Teague/ORC/828-293-9396/
Name, Address of Responsible Officiaifritle/Phone and Fax Number
GaryDou las, PO Box 750 Waynesville Contacted
g ynesville NC 28786/Env Manager/665-588-74880/
Section C: Areas Evaluated During Inspection (Check only those areas evaluated)
Permit Operations & Maintenance ® Records/Reports ® Facility Site Review
Effluent/Receiving Waters
Section D: Summary of Find in/Comments Attach additional sheets of narrative and checklists as necessary)
(See attach ment)summary)
Name(s) and Signature(s) of Inspector(s) Agency/Office/Phone and Fax Numbers Date
Wanda P Frazier i ARO WQ//828-296-4500 Ext.4662/
-1/
Si nature of Management Q A Reviewer Agency/Office/Phone and Fax Numbers Date
EPA Form 3560-3 (Rev 9-94) Previous editions are obsolete.
V
Page # 1

NPDES yr/mo/day Inspection Type 1
3I NC0086053 I11 12I 09/04/28 1
17 18ICI
Section D: Summary of Finding/Comments (Attach additional sheets of narrative and checklists as necessary)
The flow meter was calibrated on 4-27-2009.
The plant was operating well.
The effluent appeared clear, indicating compliance with permit limits.
Page # 2

Permit: NC0086053 Owner -Facility: Pilot Travel Center #393
Inspection Date: 04/28/2009 Inspection Type: Compliance Evaluation
Permit
(If the present permit expires in 6 months or less). Has the permittee submitted a new application?
Is the facility as described in the permit?
#.Are there any special conditions for the permit?
Is access to the plant'site restricted• to the general public?
Is the inspector granted access to all areas for inspection?
Comment:
Type of bar screen
a.Manual
b.Mechanical
Are the bars adequately screening debris?
Is the screen free of excessive debris?
Is disposal of screening in compliance?
Is the unit in good condition?
Comment:
Equalization Basins
Is the basin aerated?
Is the basin free of bypass lines or structures to the natural environment?
Is the basin free of excessive grease?
Are all pumps present?
Are all pumps operable?
Are float controls operable?
Are audible and visual alarms operable?
# Is basin size/volume adequate?
Comment:
Aeration Basins
Mode of operation
Type of aeration system
Is the basin free of dead spots?
Are surface aerators and mixers operational?
0
0 0 m 0
®nn.n
0 a 0 0
®❑ ❑ ❑
®000
Yes
No
NA NE
ennn
®nnn
®❑
❑ ❑
®nnn
MOOD
®❑nn
®❑❑❑
®❑
❑ ❑
Yes No NA NE
Ext. Air
Diffused
■❑❑❑
❑❑■❑
Page # 3

Permit: NCO086053 Owner - Facility: Pilot Travel Center #393
Inspection Date: 04/28/2009 Inspection Type: Compliance Evaluation
Aeration Basins
Yes
No
NA
NE
Are the diffusers operational?
❑
❑
❑
Is the foam the proper color for the treatment process?
I®❑
n
n
Does the foam cover less than 25% of the basin's surface?
®❑
n
n
Is the DO level acceptable?
®❑
❑
❑
Is the DO level acceptable?(1.0 to 3.0 mg/1)
®❑
❑
❑
Comment:
Secondary Clarifier
Yes
No
NA
NE
Is the clarifier free of black and odorous wastewater?
■
❑
❑
❑
Is the site free of excessive buildup of solids in center well of circular clarifier?
❑
❑
®
❑
Are weirs level?
®❑
❑
❑
Is the site free of weir blockage?
®
n
n
n
Is the site free of evidence of short-circuiting?
®
n
❑
n
Is scum removal adequate?
®❑
n
n
Is the site free of excessive floating sludge?
❑
®❑
❑
Is the drive unit operational?
❑
Cl
®
Cl
Is the return rate acceptable (low turbulence)?
®❑
n
n
Is the overflow clear of excessive solids/pin floc?
®❑
❑
❑
Is the sludge blanket level acceptable? (Approximately''/4 of the sidewall depth)
®❑
❑
❑
Comment: The surface skimmer was pulled out on 4-27-2009 for repair.
Disinfection -Tablet
Yes
No
NA
NE
Are tablet chlorinators operational?
®❑
❑
0
Are the tablets the proper size and type?
®❑
❑
❑
Number of tubes in use?
2
Is the level of chlorine residual acceptable?
®
n
n
n
Is the'contact chamber free of growth, or sludge buildup?
®❑
❑
❑
Is there chlorine residual prior to de -chlorination?
®❑
❑
❑
Comment:
De -chlorination
Yes
No
NA
NE
Type of'system ?
Tablet
Is the feed ratio proportional to chlorine amount(1 to 1)?
n
n
®
❑
Page
# 4

Permit: NCO086053 Owner - Facility: Pilot Travel Center #393
Inspection Date: 04/28/2009 Inspection Type: Compliance Evaluation
De -chlorination
Yes
No
NA
NE
Is storage appropriate for cylinders?
n
n
❑
# Is de -chlorination substance stored away from chlorine containers?
❑
❑
❑
Comment:
Are the tablets the proper size and type? J
®❑
❑
❑
Are tablet de -chlorinators operational?
■
❑
❑
❑
Number of tubes in use?
3
Comment:
Operations & Maintenance
Yes
No
NA
NE
Is the plant generally clean with acceptable housekeeping?
■
n
❑
❑
Does the facility analyze process control parameters, for ex: MLSS, MCRT, Settleable Solids, pH, DO, Sludge M ❑ ❑ ❑
Judge, and other that are applicable?
Comment: .
Page # 5

y
cAI ��
c
CDER
North Carolina Department of Environment and Natural Resources
Division of Water Quality
Beverly Eaves Perdue Coleen H. Sullins Dee Freeman
Governor Director Secretary
SURFACE WATER PROTECTION SECTION
April 30, 2009
Mr. Gary Douglas
Pilot Travel Centers LLC
PO Box 750
Waynesville, NC 28786
SUBJECT: Compliance Evaluation Inspection
Pilot Travel Center #393
Permit No: NC0086053
Haywood County
Dear Mr. Douglas:
Enclosed please find a copy of the Compliance Evaluation Inspection form from the
inspection conducted on April 28, 2009. The facility was found to be in compliance with permit
limits.
Please refer to the enclosed inspection report for additional observations and comments. If
you or your staff should have any questions, please call me at 828-296-4500 extension 4662.
Sincerely,
Wanda P. Frazier
Environmental Specialist
Enclosure
cc: Mark Teague, Environmental Inc. — contract ORC
Centro Files
shell e I es
SURFACE WATER PROTECTION — ASHEVILLE REGIONAL OFFICE
Location: 2090 U.S. Highway 70, Swannanoa, NC 28778 One
Phone: [phone] FAX: [phone] NorthCarolina
Customer Service (Raleigh): 1-877-623-6748yrl�
Internet: www.ncwaterauality.org V V ` %{aL 6

United States Environmental Protection Agency
Form Approved.
EPAP A Washington, D.C. 20460
Lr— /'i
OMB No. 2040-0057
Water Compliance Inspection Report
Approval expires 8-31-98
Section A: National Data System Coding (i.e., PCS)
Transaction Code NPDES yr/mo/day Inspection Type Inspector Fac Type
1 I N' 2 I sl 31 NCO086053 111 121 09/04/28 117 181 c 191 gl 20II
Remarks
211111111111111111111111111111111111111111_IIIIIII6
Inspection Work Days Facility Self -Monitoring Evaluation Rating 61 CIA -------------------------- Reserved ----------------------
87I l.o 169 70IJ 71I I 721 NI 73I l I 174 751 I I I I I Li
Section B: Facility Data
Name and Location of Facility Inspected (For Industrial Users discharging to POTW, also include
Entry Time/Date
Permit Effective Date
POTW name and NPDES.permit Number)
Pilot Travel Center #393
02:15 PM 09/04/28
06/12/01
Exit Time/Date
Permit Expiration Date
NC Hwy 209 At 1-40
Waynesville NC 28786
02:35 PM 09/04/28
11/01/31
Name(s) of Onsite Representative (s)/Titles(s)/Phone and Fax Number(s)
Other Facility Data
Mark Fredrick Teague//828-293-9396 /
Mark Fredrick Teague/ORC/828-293-9396/
Name, Address of Responsible Official/Title/Phone and Fax Number
Dou las, PO Box 750 Waynesville g Contacted
Gary g ynesville NC 28786/Env Mana er/865-588-74 o
N
Section C: Areas Evaluated During Inspection (Check only those areas evaluated)
Permit Operations & Maintenance [M Records/Reports IN Facility Site Review
Effluent/Receiving Waters
Section D: Summary of Finding/Comments Attach additional sheets of narrative and checklists as necessary)
(See attachment summary)
Name(s) and Signature(s) of Inspector(s) Agency/Office/Phone and Fax Numbers Date
Wanda P Frazier j ARO WQ//828-296-4500 Ext.4662/
C--/4
Si nature of Management Q A Reviewer Agency/Office/Phone and Fax Numbers Date
EPA Form 3560-3 (Rev 9-94) Previous editions are obsolete.
Y
Page # 1

NPDES yr/mo/day Inspection Type
3I NCO086053 I11 12I 09/04/28 1
17 18ICI
Section D: Summary of Finding/Comments (Attach additional sheets of narrative and checklists as necessary)
The flow meter was calibrated on 4-27-2009.
The plant was operating well.
The effluent appeared clear, indicating compliance with permit limits.
Page # 2

Permit: NC0086053 Owner -Facility: Pilot Travel Center #393
Inspection Date: 0412812009 Inspection Type: Compliance Evaluation
Permit
Yes
No
NA NE
(If the present permit expires in 6 months or less). Has the permittee submitted a new application?
❑
❑
® ❑
Is the facility as described in the permit?
®❑
❑ ❑
# Are there any special conditions for the permit?
❑
n
❑ ❑ ,
Is access to the plant site restricted to the general public?
®❑
Cl ❑
Is the inspector granted access to all areas for inspection?
®
n
❑ ❑
Comment:
Bar Screens
Yes
No
NA NE
Type of bar screen
a.Manual
I`
b.Mechanical
❑
Are the bars adequately screening debris?
®❑
❑
❑
Is the screen free of excessive debris?
®❑
❑
❑
Is disposal of screening in compliance?
®❑
❑
❑
Is the unit in good condition?
®❑
❑
❑
Comment:
Equalization Basins
Yes
No
NA
NE
Is the basin aerated?
®❑
❑
❑
Is the basin free of bypass lines or structures to the natural environment?
©❑
❑
❑
Is the basin free of excessive grease?
®❑
❑
Cl
Are all pumps present?
®❑
❑
❑
Are all pumps operable?
®
D
❑
❑
Are float controls operable?
E
❑
❑
❑
Are audible and visual alarms operable?
®❑
❑
❑
# Is basin sizelvolume adequate?
®❑
❑
❑
Comment:
Aeration Basins
Yes
No
NA
NE
Mode of operation
Ext. Air
Type of aeration system
Diffused
Is the basin free of dead spots?
®❑
❑
❑
Are surface aerators and mixers operational?
❑
Cl
IR
❑
Page # 3

Permit: NCO086053 Owner -Facility: Pilot Travel Center #393
Inspection Date: 04/28/2009 Inspection Type: Compliance Evaluation
Aeration Basins
Yes
No
NA NE
Are the diffusers operational?
®❑
❑ ❑
Is the foam the proper color for the treatment process?
®❑
n n
Does the foam cover less than 25% of the basin's surface?
®❑
Cl ❑
Is the DO level acceptable?
®❑
n ❑
Is the DO level acceptable?(1.0 to 3.0 mg/1)
®
n
❑ ❑
Comment:
Secondary Clarifier
Yes
No
NA NE
Is the clarifier free of black and odorous wastewater?
®❑
❑ Cl
Is the site free of excessive buildup of solids in center well of circular clarifier?
n
n
® n
Are weirs level?
®❑
❑ ❑
Is the site free of weir blockage?
®❑
❑ ❑
Is the site free of evidence of short-circuiting?
®❑
❑ ❑
Is scum removal adequate?
®❑
n n
Is the site free of excessive floating sludge?
❑
®❑
❑
Is the drive unit operational?
Cl
Cl
C1 ❑
Is the return rate acceptable (low turbulence)?
®❑
❑ n
Is the overflow clear of excessive solids/pin floc?
®❑
n n
Is the sludge blanket level acceptable? (Approximately''/4 of the sidewall depth)
®❑
❑ ❑
Comment: The surface skimmer was pulled out on 4-27-2009 for repair.
Disinfection -Tablet
Yes
No
NA NE
Are tablet chlorinators operational?
®
n
❑ n
Are the tablets the proper size and type?
®❑
❑ ❑
Number of tubes in use?
2
Is the level of chlorine residual acceptable? ®❑ ❑ ❑
Is the'contact chamber free of growth, or sludge buildup? ®❑ n Cl
Is there chlorine residual prior to de -chlorination? ®❑ ❑ ❑
Comment:
De -chlorination Yes No NA NE
Type of system ? Tablet
Is the feed ratio proportional to chlorine amount (1 to 1)? ❑ ❑ M ❑
Page # 4

Permit: NCO086053 Owner - Facility: Pilot Travel Center #393
Inspection Date: 04/28/2009 Inspection Type: Compliance Evaluation
De -chlorination Yes No NA NE
Is storage appropriate for cylinders? ❑ ❑ is ❑
# Is de -chlorination substance stored away from chlorine containers? n rn ® n
Comment:
Are the tablets the proper size and type? ®❑ ❑ ❑
Are tablet de -chlorinators operational? ®❑ ❑ ❑
Number of tubes in use? 3
Comment:
Operations & Maintenance Yes No NA NE
Is the plant generally clean with acceptable housekeeping? ®❑ ❑ ❑
Does the facility analyze process control parameters, for ex: MLSS, MCRT, Settleable Solids, pH, DO, Sludge ®❑ n ❑
Judge, and other that are applicable?
Comment:
Page # 5

ME
ENVIRONMENTAL
Inc■ Water a Wastewater services
P.O. Box 954 (5690 Old Cullowhee Road), Cullowhee, North Carolina, 28723
Phone: [phone], Fax: [phone]
E-mail: environmentalinc@aol
August 1, 2008 ptilkt I%, E iV L
Attn.: System Performance Annual Report
North Carolina Division of Water Quality
1617 Mail Service Center
Raleigh, NC 27699-1617
Re: Annual Report
NPDES # NCO086053
Pilot Travel Center
Haywood County
-6-E--z 2008
DENR o WATER QUALITY
POINT SOURCE BRANCH
The attached document is pursuant to House Bill 1160, the Clean Water Act of 1999,
which was signed into law by the Governor on July 21, 1999. The legislation is intended
to instill public oversight by requiring spill notification and annual reporting by all entities
owning or operating wastewater treatment facilities in. the state of North Carolina.
Concerned persons may obtain more detailed information concerning the above
referenced facility by contacting me at-[phone], or Danny Jones at (865) 588-
5422.
Sincerely,
Gray Wike
Operator in Responsible Charge
Encl.: Annual Report
CC: Dynamis, Inc.
WATER QUALITY SECTION
ASHEVILLE REGIONAL OFFICE
I

IrFORMANCE ANNUAL L_ sAPORT
I. General Information
Facility and System Name:
Pilot Travel Center
I-40 Exit 24 HWY 209
Haywood County
Permit: NCO086053
Owner:
Dynamis, Inc.
P.O. Box 50636
Knoxville, TN 37950
Operator:
Environmental, Inc.
ORC:
Gray Wike
P.O. Box 954
Cullowhee, NC 28723 -
Description of Collection System or Treatment Process:
Pilot Corporation operates an existing 0.025 MGD extended air wastewater treatment facility
with the following components: 5,000 gallon equalization basin, six 5,000 gallon aeration
basins, two settling basins, aerobic digestor, chlorination, dechlorination, and post aeration.
The facility is located at Pilot Travel Center No. 393, off of I-40 Exit 24 Hwy 209, northwest of
Clyde, Haywood County. Discharge -from said treatment works into Stingy Branch which is
classified C waters in the French Broad River basin.
II. PERFORMANCE
Summary of 'System Performance July 1, 2007 to June 30, 2008
February 21, 2008: Pilot received a violation for failure to monitor total chlorine residual twice
weekly. March 5, 2008: Pilot received a violation for failure to monitor ammonia nitrogen twice
monthly. In addition no bypasses or overflows occurred.
III. NOTIFICATION
A copy -of -this report is available by contacting:
Dynami"s, Inc.
P.O. Box 50636
Knoxville, TN 37950
IV. CERTIFICATION
I certify under penalty of law that this report is complete and accurate to the best of my
knowledge. I further certify this report hasbeen made available .to users or customers of the
Pilot Travel Center.
Gray Wike
Operator in Responsible Charge
Environmental, Inc. 8/1/08

T�
A2
. �
�.
a nrrdtw
�.` �. � f Fir'. '� �_ x�• . � t - 3 'y'" Via.. "ti�`i.
lDynamls, Inc.
7
o
FRD
3707 Henson Rd.
Knoxville, TN 37921
JAN 2 6 2009
Phone: [phone]
Fax: [phone]
.;
WATER QUALITY SECTION
Janu 1 S 2009
ASHEVILLE REGIONAL OFFICE
Mr. Roger Edwards
NCDENR
2090 US Hwy 70
Swannanoa, NC 28778
RE: NOV-2009-MV-0009
NC Permit # 0086053
Pilot Food Travel Center #393, Haywood County
CERTIFIED MAIL # 7006 3450 0000 6559 7939
Dear Mr. Edwards:
I am writing on behalf of Pilot Travel Centers LLC in response to noted violations of the above
referenced facility that occurred during an inspection of the facility, and described by letter dated
January 13, 2009. I have delineated below the remedial actions taken to correct the violations.
Please note that all actions were implemented before the notice of violations was received.
Violation for Failure to Monitor Flow
A violation was written for failure to monitor Flow on September 1, 2008. Dynamis,
Inc. has contacted Environmental, Inc. in Cullowhee, N.C.' and retrieved that value,
which was inadvertently left off the laboratory report. An amended DMR which
includes that value was sent certified mail to the state on December 30, 2008. As a .
resolution, lab reports will be reviewed for missing data before submission to the state.
Compliance Issue 15A NCAC 02B.0506 (b)(3)(L) Certification by ORC
Discharge Monitoring Reports will in all future cases be signed by the current ORC or
backup ORC to comply with signatory regulations.
Compliance Issue Part II Section B. 11. b. and d. Signatory Requirements
All future Discharge Monitoring Reports submitted to the Permit Issuing Authority
shall have the "signature of permittee" as listed on file with the state.
Please contact me with any further concerns regarding this matter.
�w
Canna D. tJon
DYNAMIS, INC
865-588-5422 x 205
cc: Pilot Travel Centers LLC

RFILE COPY
Beverly Eaves Perdue, Governor
l Dee Freeman, Secretary
North CaroliL dartment of Environment and Natural Resources
Coleen H. Sullins, Director
Division of Water Quality
Asheville Regional Office
SURFACE WATER PROTECTION SECTION
January 13, 2009
CERTIFIED MAIL
RETURN RECEIPT REQUESTED — 7007 1490 0004 0798 9784
Mr. James T. Asbury, Divisional Facilities Manager
Pilot Travel Centers LLC
5508 Lonas Road
Knoxville, Tennessee 37909
Subject: NOTICE OF VIOLATION
NOV-2009-MV-0009
Permit No. NCO086053
Pilot Travel Center #393 WWTP
Haywood County
Dear Mr. Asbury:
A review of Pilot Travel Center WWTP #393's monitoring report for September 2008
showed the following violations:
Parameter
Date .
Measuring
Frequency
Violation
Flow
09/01/2008
Continuous .
Failure to Monitor
Compliance Issue: 15A NCAC 0213.0506 (b)(3)(L): Certification by the Operator in
Responsible Charge (ORC) :
The September 2008 DMR listed Mike Williams as the ORC along with his signature.
Mr. Williams has not worked for Environmental Inc. for several months. Gray Wike is
currently the ORC and must sign and certify the DMR.
Compliance Issue: Part II Section E. 11. b. and d. of your NPDES permit:
Signatory Requirements
All applications, reports, of -information submitted to the Permit Issuing Authority shall
be signed and certified.
Signatory authority must be on file with the state for "signature of permittee' on the
reverse of the,DMR.
North Carolina Division of Water Quality 2090 U.S. Highway 70 Swannanoa, N.C. 28778 Phone[phone]
Internet: www.ncwateraualitv.or-q FAX [phone]
No° thCarolina
_ alura!!y
Customer Service
1-877-623-6748

Mr. James T. Asbury
January 13, 2009
Page 2
Remedial actions, if not already implemented, should be taken to correct any problem. The
Division of Water Quality may pursue enforcement actions for this and any additional violations of
State law.'
To prevent further action, carefully review these violations and deficiencies and respond in
,writing to this office within 10 working days of receipt of this letter. You should address the
causes of non-compliance and all actions taken to prevent the recurrence of similar situations.
If you should have any questions, please do not hesitate to contact Janet Cantwell or me at
828/296-4500.
Sincerely,
'Rev e, 4teh
Roger C. Edwards, Regional Supervisor
Surface Water Protection Section
DWQ Central Files
Bob Guerra/ DWQ Enforcement Files
Environmental Inc./ ORC
Canna Jones/ Dynamis, Inc.
GAWPDATA\DEMWQ\Haywood\86053 Pilot Travel Center\NOV-2009-MV-0009.86053.doc

NPDES PERMIT NO. N_ C� 008=6
FACILITY NAME PILOT„TRE
OPERATOR IN RESPQNSIBLt
CERTIFIED„ L; k.RATO
CHECK-Bf� IF. OR \HA j;Cl
Mail ORK`i1N f,^, ind O E COPY to: (1 t�
� k ATT��C �.1TILES l�
j.'..DIVOF S�IR NMENTAI�t�ANAGEME•NT�i
.t'.0.6O�\453��4y
RALEIGH\'N 29G 1,0535
" EF +NT l
_'^ DISCHARGE NO. 001 MONTH9? YEgRL CENTERS LL aDl CLASS II COUNTY HARGE(ORC Mike Williams RADE II PH# (828,NVMNM - NANCE SYSTEMS #57 GED n PERSON(S) , : -ING SAMPLES
4'2008 J .Oii%•
DF'GPERATOR IN RESPONSIBLE CHARGE)
JATURE, I CERTIFY THAT THIS REPORT
KNOWLEDGE.:
0
TO THE
y
•
•
•
Enter
••' Above
Name •
Units below
®�/Parameter
©f�7�i
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• ORC must visit facility d d4 Int visitation of facility as required per 15A NCAC.0202 (b)(5)(B).
t B denotes backup oper d V //1 I/� % _ 600
°' Geometric i can 99 / (/ V �/ �✓ V Vt%

Facility Status: (Please check one of the following)
All monitoring data and sampling frequencies meet permit requirements Compliant
All monitoring data and sampling frequencies do NOT meet permit requirements F-1 Noncompliant
If the facility is noncompliant, please comment on corrective actions being taken in respect to equipment, operation,
maintenance, etc., and a time table for improvements to be made.
"I certify, under penalty of law, that this document and all attachments were prepared under my direction or
supervision in accordance with a system designed to assure that qualified personnel properly gather and evaluate the
information submitted. Based on my inquiry of the person or persons who manage the system, or those persons
directly responsible for gathering the information, the information submitted is, .to the best of my knowledge and
belief, true, accurate, and complete. I am aware that there are significant penalties for submitting false information,
inclndinu the nossibility of fines and imprisonment for knowing violations."
Permittee Address Phone Number Permit txp. t)ate
00010
Temperature
00076
Turbidity
00080
Color (Pt -Co)
00082
Color (ADMI)
00095
Conductivity
00300
Dissolved OZ
00310
BODS
00340
COD
00400
pH
00530
Tot. Susp. Residue
00545
Settleable Matter
00556
Oil & Grease
PARAMETER CODES
00600 Tot. Nitrogen -
01027
Cadmium
00610 Ammonia - N
01032
Hexavalent
00625 Tot. Kjeldhal -N
01034
Chromium
00630 Nitrates/Nitrites
01037
Chromium
00665 Tot. Phosphorus
01042
Tot. Cobalt
00720 Cyanide -
01045
Copper
00745 Tot. Sulfide
01051
Iron
00927 Tot. Magnesium
01067
Lead'
00929 Tot. Sodium
01077
Nickel
00940 Tot. Chlorine
01092
Silver
00951 Tot. Fluoride
01105
Zinc
01002 Tot. Arsenic
01147
Aluminum
Tot. Selenium
31616
.Fecal Coliform
32730
Tot. Phenolics
34235
Benzene
34481
Toluene
38260
MBAS
39516
PCBs
50050
Flow
50060
Tot. Residual. Chl.
71880
Formaldehyde
71900
Mercury
81551
Xylene
Parameter code assistance may be obtained by calling the Water Quality Compliance Group at [phone],
extension 581 or 534.
The monthly average for fecal coliform is to reported as a GEOMETRIC mean. Use only units designated in the
reporting facility's permit for reporting data.
*If signed by other than the permittee, delegation of signatory authority must be on file with the state per 15A
NCAC 213.0506(b)(2)(D).

RE: DMRs for Pilot Travel #393/ Haywood Co,
_
Subject: RE: DMRs for Pilot Travel #393/ Haywood Co.
From: "Canna Jones" <[e-mail]>
Date: Thu, 20 Nov 2008 14:59:02 -0500
To: "'Janet Cantwell"' <[e-mail]>
Hi Janet,
That extra value isn't reported on either July or'Aug.form from
Environmental 'inc. I've left a message for Gray Wike, and as soon as he
gets me that value, I'll revamp that one and send it on back -
Thanks!
CannaJones
-----Original Message -----
From: Janet Cantwell[mailto:[e-mail]]
Sent: Wednesday, November 19, 2008 5:53 PM
To: Canna Jones
Subject: DMRs for Pilot Travel #393/ Haywood Co.
Hi Miss Canna ---Thanks for the DMRs!
The July 2008 is still missing one TRC for the week of July 27 thru
August 2. You have one TRC (on July 31) but there needs to be two
during that week.
Give me a call and senda corrected DMR for July 2008.
Thanks ---Janet
Janet Cantwell - [e-mail]
North Carolina Dept. of Environment and Natural Resources
Asheville Regional Office
Division of Water Quality - Water Quality Section
2090 US Highway 70
Swannanoa, NC 28778-8211
Tel: [phone]
Fax: [phone]-
Link to the NC Division of Water Quality:
http://www.ncwaterquality.org/
Link to NPDES Programs & Compliance Info: (DMRs, Annual Report, Etc.):
htt2://h2o.enr.state.nc.us/NPDES/
Link to Technical Assistance & Compliance Unit, WW Operator Regs, Etc.:
http://h2o.enr.state.nc.us/tacu/index.html
Link to Collection Systems (PERCS Unit)
http://www.ncwaterquality.orgeres/Collectiono20Systems/CollectionSystemsH_
ome.html
Link to NC Surface Waters & Wetlands Standards ("Redbook"):
http://h2o.enr.state.nc.us/admin/rules/codes statutes.htm
Link to NC Stream Classifications:
http://h2o.enr.state.nc.us./bims/reports/reportsWB.html
Link to Water Supply Watershed Info:
http://h2o.enr.state.nc.us/wswp/index.html
Link to booklet "Guidelines for Riparian Buffer Restoration"
http://www.nceep.net/services/guidancedoc.htm
Link to Stormwater, General Permits, & Runoff Pollution:
1 of 2 11 /20/2008 3:01 PM

RE: DMRs for Pilot Travel #393/ Haywood Co--
http://h2o.enr.state.nc.us/Stormwater.html
http://h2o.enr.state.nc.us/su/Forms Documents.htm#stormwaterGP
2 of 2 1 • 11/20/2008 3:01 PM

D mis, Inc.
P.O. Box 60636, •Knoxville, TN 37960
Phone: [phone] Fax: (865)58M857
November 19, 2008
Division of Environmental Management
NC DEHNR
P.O. Box 29535
Raleigh, NC 27626-0535
CERTIFIED MAIL: 7006 3450 0000 6560 0929
RE: Discharge Monitoring Report (DMR) Amended July and August 2008
NPDES #NC0086053
.,Pilot -Travel Center, Store #393
Dear Sir or Madam:
Please find the enclosed amended DMR-forms for July 2008 and, August 2008 for
the above referenced facility. If you have any questions or require additional
information please contact me at 865-588-5422.
'Sincerely,
Canna Jo .
Dynamis, Inc.
Enclosure
cc: Joey Cupp, Pilot Travel Centers, file
1

Michael F. Easley, Govemor
William G. Ross Jr., Secretary
5 RFILE
��North Caroliik__�tment of Environment and Natural Resources
COPYColeen 11. Sullins, Director
Division of Water Quality
Asheville Regional Office
SURFACE WATER PROTECTION SECTION
March 5, 2008
CERTIFIED MAIL
RETURN RECEIPT REQUESTED 7002 0460 0001 9899 7064
Mr. James T. Asbury,--Divistohal Facilities Manager
Pilot Travel Centers LLC
5508 Lonas Road
Knoxville, Tennessee 37909
Subject: NOTICE OF VIOLATION
NOV-2008-MV-0021
Permit No. NCO086053
Pilot Travel Center #393
Haywood County
Dear Mr. Asbury:
A review of Pilot Travel Center #393's monitoring report for December 2007 showed the following violation:
Parameter
Date
Measuring
Violation
Frequency
Ammonia Nitrogen
12%31/07
2X Month
Failure to monitor twice
monthly. .
It was also noted that the Compliance box on the back of the DMR was marked "Compliant' when in fact it
should have been marked "Non -Compliant" with an explanation of the reason for the non-compliance.
Remedial actions, if not already implemented, should be taken to correct any problem. The Division of Water
Quality may pursue enforcement actions for this and any additional violations of State law.
To prevent further action, carefully review these. violations and deficiencies and respond in writing to this
office within 10 working days of receipt of this letter. You should address the causes of non-compliance and all
actions taken to prevent the recurrence of similar situations.
if you should have any questions, please do not hesitate to contact Janet Cantwell or me at 828/296-4500.
Sincerely,
Roger C. Edwards, Regional Supervisor
Surface Water Protection Section
Asheville Regional Office
WQ-SWP Central Files
Bob Guerra/ WQ-SWP Enforcement Files
Environmental Inc./ ORC
John Allman/ Dynamis, Inc.
G:\WPDATA\DEMWQ\Haywood\86053 Pilot Travel Center\86053.NOV-2008-MV-0021.doc NooLCarolina .
North Carolina Division of Water Quality 2090 U.S. Highway 70 Swannanoa, N.C. 28778 Phone[phone] Customer Service
Internet: www.ncwaterguality.org FAX [phone]

CA W ArFq .1 \ Michael F. Easley, Governor
' t,7 �/ William G. Ross Jr., Secretary
North Carolina' epartment of Environment and Natural Resources
t^ COPY
�" Coleen H. Sullins, Director
-�BFILE4 •r Division of Water Quality
t7 Y
Asheville Regional Office
SURFACE WATER PROTECTION SECTION
February 21, 2008
CERTIFIED MAIL
RETURN RECEIPT REQUESTED 7002 0460 0001 9899 6852
Mr. James T. Asbury, Divisional Facilities Manager
Pilot Travel Centers LLC
5508 Lonas Road
Knoxville, Tennessee 37909
Subject: NOTICE OF VIOLATION
NOV-2008-MV-0014
Permit No. NC0086053
Pilot Travel `Center #393 WWTP
Haywood County
Dear Mr. Asbury:
A review of Pilot Travel Center #393's WWTP monitoring report for November 2007
showed the following violations:
Parameter
Date
Measuring
Violation
Frequency
Total Residual Chlorine (TRC)
11/03/2007
Twice Weekly
Failure to Monitor Twice
Weekly
It was also noted that the Compliance box on the back of the DMR was marked
"Compliant" when in fact it should have been marked "Non -Compliant" with an explanation of the
reason for the non-compliance.
Remedial actions should be taken to correct this problem. The Division of Water Quality may
pursue enforcement action for this and any additional violations of State law. If the violations are of a
continuing' nature, not related to operation and/or maintenance problems, and you anticipate
remedial construction activities, then you may wish to consider applying for a Special Order by
Consent. You may contact Don Price of this Office for additional information.
NoLCarolina
Natural!✓
North Carolina Division of Water Quality 2090 U.S. Highway 70 Swannanoa, N.C. 28778 Phone[phone] Customer Service
Internet: www.ncwaterguality.org FAX [phone]

Mr. James T. Asbury. 1I
February 21, 2008
Page Two
r:
To prevent further action, carefully review these violations and deficiencies and respond in
writing to this office within 10 working days of receipt of this letter. You should address the
causes of non-compliance and all actions taken to prevent the recurrence of similar situations.
If you should have any questions, please do not hesitate to contact Janet Cantwell or me at
828/296-4500.
Sincerely,
PF�
Roger C. Edwards, Regional Supervisor
Surface Water Protection Section
cc. 1 - 1'1i1' eS
WQ-SWP Central Files
Bob Guerra/ SWP-Enforcement Files
Environmental Inc./ ORC
GAWPDATA\DEMWQ\Haywood\86053 Pilot Travel Center\86053.NOV-2008-MV-0014.doc

r� e
F1 2 5 M
WATER QUALITY SECTION
ASHEVILLE REGIONAL OFFICE
February 21, 2008
Attn: Central Files
Division of Environmental Management
NCDENR
P.O. Box 29535
Raleigh, NC 27626-0535
Certified Mail # 7007 0710 0002`1569 9008
RE: Discharge Monitoring Report
NPDES #NC0086053
Pilot Travel Centers LLC #393 Waynesville, NC
Haywood County
Enclosed. is an amended November 2007 DMR form for the above referenced facility.
'Please contact me at'[phone] or Mark Teague at [phone] with any
questions or concerns.
Sincerely, j
ohn Allman
Dynamis, Inc.
Enclosures
cc: Mark Teague -Environmental Maintenance Systems, Janet Cantwell NCDENR, file

7-AmeyNdM -Fr r�Gr Nov c4nk.
EFFLUENT �r
NPDES PERMITNO. NCO086053 DISCHARGE NO. 001 MONTH I YEAR G�
FACILITY NAME PILOT TRAVEL CENTERS LLC NO.393 CLASS Il COUNTY HAYWOOD
OPERATOR IN RESPONSIBLE CHARGE(ORC) Ne--- GRADE H PH# (828)2937-9396
CERTIFIED LABORATORIES(1) ENVIRONMENTAL MArNTENANCE SYSTEMS #57 (2)
CHECK BOX IF ORC HAS CHANGED ❑ PERSON(S) COLLECTING SAMPLES M,,Ck :J�T
Mail ORIGINAL and ONE COPY to- - �� I��
- - ATTN: CENTRAL FILES _ X WW ! -
DIV.OFENVIRONMENTAL-MANAGEMENT (SIGNATURE OF OPERATOR INRESPONSIBL ARGE) DATE
DEHNR BY THIS SIGNATURE, I CERTIFY THAT THIS REPORT IS ACCURATE AND COMPLETE TO THE
RALEIGH. P.O. BOXBEST OF MY KNOWLEDGE.
NNC C 27626-0575
•
•Units
•
.•
•
Code Above
Name and
below
•
B
I.
&TON
S
0il��•�!'.l��rl����l�•��l�
We 1110
' ORC must visit facility and document visitation of facility as required per 15A NCAC.0202 (bxSXB). < '
t Eldenotes backup operator
'• . Geom_ eWenican
ON

Facility Status: (Please check one of the following)
All monitoring data and sampling frequencies meet permit requirements 10 Compliant
All monitoring data and sampling frequencies do NOT meet permit requirements F1 Noncompliant
If the facility is noncompliant, please comment on corrective actions being taken in respect to equipment, .operation,
maintenance, etc., and a time table for improvements to be made.
"I certify, under penalty of law, that this document and all attachments were prepared under my direction or
supervision in accordance with a system designed to assure that qualified personnel properly gather and evaluate the
information submitted Based on my inquiry of the person or persons who manage the system, or those persons
directly responsible for gathering the information, the information submitted is, to the best of my knowledge and
belief, true, accurate, and complete. I am aware that there are significant penalties for submitting false information,
including the possibility of fines and imprisonment for knowing violations."
Pilot Travel Centers LLC
Permittee (Please print or type)
la= 31-0�
Signature of Permittee* Date
P.O. Boa 750, Waynesville. NC 28786 [phone] 1/31f2011,
Permittee Address Phone Number Permit Exp. Date
00010 Temperature
00600
00076 Turbidity
00610
00080 Color (Pt -Co)
00625
00082 Color (ADMI)
00630
00095 Conductivity
00665
00300 Dissolved OZ
00720
00310 BOD5
00745
00340 COD
00927
00400 pH
00929
00530 Tot. Suso: Residue 00940
00545 Settleable Matter
00951
00556 Oil & Grease
: 01002
PARAMETER CODES
Tot. Nitrogen
01027
. Cadmium
31616
Fecal Colifor ,
Ammonia - N
01032
Hexavalent
32730
Tot. Phenolics
Tot. Kjeldhal-N
01034
Chromium
34235
Benzene
Nitrates/Nitrites
01037
Chromium
34481
Toluene
Tot. Phosphorus
01042
Tot. Cobalt
38260
MBAS
Cyanide
01045
Copper
39516
PCBs
Tot. Sulfide
01051
Iroq
50050
Flow
Tot. Magnesium
01067
Le
500
Tot. Residual. Chl.
^
Tot. Sodium
01077
N10
,}tr 7.j; 4$01
Formaldehyde
Tot. Chlorine
01092
Sijyp,,
} ORR
4 "'�'
Tot. Fluoride
. 01105
Zh :'
8j 5
y "ne:
Tot. Arsenic
01147
Akaninum
Parameter code assistance may be obtained by calling the Water Quality Compliance (croup at [phone],
extension 581 or 534.
The monthly average for fecal coliform is to repotted as a GEOMETRIC mean. Use only units designated in the
reporting facility's permit for reporting data -
*If signed by other than the permittee, delegation of signatory authority must be on file with the state per I SA
NCAC 2B.0506(bx2)(D).

G'rll�q�irp %!G
P.O. Box 954 (5690 Old Cullowhee Road), Cullowhee, North Carolina, 28723
Phone: [phone], (800) '.213-4035, Fax: [phone]
E-mail: [e-mail]
August 1, 2007
Attn.: System Performance Annual Report
North Carolina Division of Water Quality
1617 Mail Service Center
Raleigh, NC 27699-1617
Re: Annual Report-
NPDES # NCO086053
Pilot Travel Center'
Haywood County
The attached document -is pursuant to House Bill 1160, the Clean Water Act of 1999,
which was signed into law by the Governor on July 21, 1999. The legislation is intended
to instill public oversight by requiring spill notification and annual reporting by all entities
owning or operating wastewater treatment facilities in the state of North Carolina.
Concerned persons may obtain more detailed information concerning the above -
referenced facility by contacting me at [phone], or Danny Jones at (865) 588-
5422.
Sincerely,
Mark Teague
Operator in Responsible Charge
Encl.: Annual Report
CC: Dynamis, Inc.

PE FORMANCE ANNUAL- PORT
I. General information
Facility and System Name:
Pilot Travel Center
1-40 Exit 24 HWY 209
Haywood County
Permit: NCO086053
Owner:
Dynamis, Inc.
P.O. Box 50636
Knoxville, TN 37950
Operator:
Environmental, Inc.,
ORC:
Mark Teague
P.O. Box 954
Cullowhee, NC 28723
Description of Collection System or Treatment Process:
Pilot Corporation operates an existing 0.025 MGD extended air wastewater treatment facility
with the following components: 5,000 gallon equalization basin, six 5,000 gallon aeration
basins, two settling basins, aerobic digestor, chlorination, dechlorination, and post aeration.
The facility Is located at Pilot Travel Center No. 393, off of I-40 Exit 24 Hwy 209, northwest of
Clyde, Haywood County. Discharge from said treatment works into Stingy Branch which is
classified C waters in the French Broad River basin.
II._ PERFORMANCE
Summary of System Performance July 1, 2006 to June 30, 2007
September 7, 2006: Pilot Travel Centers LLC received a notice of violation for exceeding the
daily maximum for residual chlorine. The issue was corrected by filling the de -chlorinator.
June 11, 2007: During a compliance evaluation inspection on May 22, 2007 a notice of violation
was issued for failing to properly, operate and maintenance the. flow meter and chart recorder. A
violation was also received for not maintaining the fence and gate which prevent easy access to
the facility.
,III. NOTIFICATION
A copy of this report is available by contacting:
Dynamis, Inc.
P.O. Box 50636
Knoxville, TN' 37950
1V. CERTIFICATION
I certify under penalty of law that this report is complete and accurate to the best of my
knowledge. I further certify this report has been made available to users or customers of the
Pilot Travel Center.
4AaAX-
Mark Teague
Operator in Responsible Charge
Environmental, Inc. 8/1/07

tDynamls,Inc.
P.O. Box 50636
Knoxville, TN 37950
Phone: [phone]
Fax: [phone]
June 26, 2007
Mr. Roger Edwards, Regional Supervisor
Surface Water Protection
Delivered Via: Certified Mail # 7007 0710 0002 1569 9466
RE: Response to Notice of Violation
NOV-2007-PC-0417
Compliance Evaluation Inspection
Pilot Travel Center #393 WWTP
Permit No. NCO086053
Haywood County
Dear Mr. Edwards:
�CE1VE I
D
JUN 2 8 2007
WATER QUALITYCOIF IC
nroaiE
I am writing in response to the NOV for Pilot Travel Center #393. The two compliance
issues have been noted. They are addressed below in the order they appear in your
letter.
During the inspection no calibration sticker was observed on the flow meter. A copy of
the current calibration report is included with the correspondence. Furthermore, we
have scheduled a re -calibration for mid July. New chart paper and pencils will also be
installed during this time.
The second issue mentioned was the fence in need of repair surrounding the treatment
plant. Ted Asbury has been contacted regarding this issue and has instructed us to
perform all needed improvements as soon as possible.
Please call us at [phone] if we can be of any further assistance.
Sincerely,
DYNAMIS, INC.
John Allman

06/13/2007 13:58 . 8655886857 DYNAMIS, INC. �= PAGE 01
lDynamls, Inc.
P.O, Box 50636 /
Knoxville, TN 37950
Phone. [phone] /� ^
Fax: [phone]
Fax Transmission
To:
planet Cantwell
Company:
NC DENR- Asheville
Fax number:
[phone]
From:
Holly Marlowe
Date:
6/13/07
Subject:
Pilot 393 calibration report
Pages (including,
Cover):
3
L: Message:
Please let me know if you need anything else!
rn
WATER QUALITY SECTION
3HEVILLE REGIONAL OFFICE

06/13/2007 13:58 8655886857 DYNAMIS;.,•IN�6�.y: r'`"�" w PAGE -Q3
ENVIRONMENTAL INSTRUMI NTS L
VIAYNESVILLE N.C. 28736 :
PHONE [phone]
CONTACT ROYAL HARRIS
SOLD T0: OYNAMIS INC
P.0 ./AUTH # QUOTE # 005-022606
QTY. ITEM/SERVICES
® F c .�
J U N 1 3 2007
.
WATER QUALITY SECTION I
ASHEVILLE REGIONAL OFFICE
-_ PLEASE, MAKE PAYMENT TO;
ENVIRONMENTAL INSTRUMENTS LEC
11.4 INDUSTRIAL PK. DR, SUITE A3
WAYNESVILLE N.C. 2$786
SHIPPER N/A
SHIP DATE -- hy-A
E.I.INVOICE # 0031007e6
INVOICE- DATE 07/10I06
ITEM ITEMS
AMOUNT TOTAL
(1)
INSTALLATION OF RTF-10US FLOWMETER AT PILOT FACILITY
3000.00
3000.00
WAYNESVILLE N.C.
CALIBRATION DOCUMENTATION AND CAL. CERT. INCL.
APPROYEO BY,
GL ACCT:
NOTES:
TOTAL DUE
3000.00

OF W APF, Michael F. Easley, Governor
r i William G. Ross Jr., Secretary
North Carolina D?�, ,,dent of Environment and Natural -Resources
�
t^ Coleen H. Sullins, Director
-{ Division of Water Quality
Asheville Regional Office
SURFACE WATER PROTECTION
F . June 11, 2007 I L Ei
CERTIFIED MAIL
RETURN RECEIPT REQUESTED 7006 3450 0002 7064 7917
Mr. James T. Asbury, Divisional Facilities Manager
Pilot Travel Centers LLC
5508 Lonas Road
Knoxville, Tennessee 37909
Subject: NOTICE OF VIOLATION
NOV-2007-PC-0417
Compliance Evaluation Inspection
Pilot Travel Center #393 WWTP
Permit No. NCO086053
Haywood County .
Dear Mr. Asbury:
Enclosed please find a copy of the Inspection Reportfrom the inspection conducted 2007-05-
22. The Compliance Evaluation Inspection was conducted by Janet Cantwell of the Asheville
Regional Office. The treatment facility was found to be in violation of Permit NCO086053 for the
following:
J
Inspection Area
Compliance Issue
Flow meter and chart
Part II, Section C. 2. Of NPDES Permit # NCO086053
recorder
Proper Operation and Maintenance
The Permittee shall at all times provide the operation and
maintenance resources necessary to operate the existing
facilities at optimum efficiency. The Permittee shall at all times
properly operate and maintain all facilities and systems of
treatment and control (and related appurtenances) which -are
installed or used by the Permittee to achieve compliance with
the conditions of this permit.
Fence and gate
Part II, Section C. 2. Proper Operation and Maintenance
i7o thCarolina
aiurally
North Carolina Division of Water Quality 2090 U.S. Highway 70 Swannanoa, N.C. 28778 Phone[phone] Customer Service
Internet: www.ncwaterauality.org FAX [phone]

June 11, 2007
Plea`se-refer fo the.enclos`ed Inspection Report for any additional observations and comments
.,'To pr_even`t further action, carefully review these violations and deficiencies and respond in
Writing-to°this-office within fifteen (15) working days of receipt of this letter. You should address the
causes of noncompliance and all actions taken to prevent the recurrence of similar situations. If you
should have any questions, please do not hesitate to contact Janet Cantwell at 828/296-4500, Ext.
4667.
Sincerely,
Roger C. Edwards, Regional Supervisor
Surface Water Protection
Attachment
CC.". �rt - ies w tt em nt
Q Cen ra Files w/ attachment
Bob Guerra, Enforcement Files w/ attachment
Environmental Inc./ORC w/ attachment
Holly Marlowe/ Dynamis Inc. w/ attachment

United States Environmental Protection Agency
Form Approved.
EPA Washington, D.C. 20460
OMB No. 2040-0057
Water Compliance Inspection Report
Approval expires 8-31-98
Section A: National Data System Coding (i.e., PCS)
Transaction Code NPDES yr/mo/day Inspection Type Inspector Fac Type
1 I NI 2 I SI 31 NC0086053 111 12I 07/05/22 117 181 rl 19I .GI 20I I
U J
Remarks
211 1 1 1 1 1 1 1 1 1 I I I I I I I I I I. I I I I I I I I III 1 Jill Jill Jill 1 1161
Inspection Work Days Facility Self -Monitoring Evaluation Rating B1 QA _ ----------------------- --- Reserved ---------- -----------
67I 169 701 I 71 IJ 72I NJ 73I I 174 751 I I I I I 11 80
W
Section B: Facility Data
Name and Location of Facility Inspected (For Industrial Users discharging to POTW, also include
Entry Time/Date
Permit Effective Date
POTW name and NPDES permit Number)
Pilot Travel Center #393
10:10 AM 0,7/05/22
06/12/01
Exit Time/Date
Permit Expiration Date
NC Hwy 209 At 1-40
Waynesville NC 28786
10:40 AM 07/05/22
11/01/31
Name(s) of Onsite Representative(s)Mtles(s)/Phone and Fax Number(s)
Other Facility Data
Name, Address of Responsible Official/Title/Phone and Fax Number
Contacted
Gary Douglas,PO Box 750 Waynesville NC 28786/Env Manager/ 865-588-748V10
Section C: Areas Evaluated During Inspection (Check only those areas evaluated)
Permit Flow Measurement Operations & Maintenance Records/Reports
Self-Monitoring'Program Facility Site Review
Section D: Summary of Finding/Comments (Attach additional sheets of narrative and checklists as necessary)
(See attachment summary.)
Name(s) and Signature(s) of Inspector(s) Agency/Office/Phone and Fax Numbers Date
Janet Cantwell ARO WQ//828-296-4500 Ext.4667/
Signature of Management Q A Reviewer Agency/Office/Phone and Fax Numbers Date
, �, lz 10
Y 1V / - -
1
EPA Fo 3560-3 (Rev 9-94) Previous editions are obsolete.
Page # 1

NPDES yr/mo/day Inspection Type (cont. 1
3I NC0086053 I11 12, 07/05/22 117 181cI
Li
Section D: Summary of Finding/Comments (Attach additional sheets of narrative and checklists as necessary)
Mike Williams/ORC of Environmental Inc. assisted in the inspection of the facility.
The previous compliance evaluation inspection was conducted on August 10, 2006 by Jam es Reid.
A review of the files indicates that the permit will expire 1/31/2011.
The aeration basin process control data on the day of the inspection:
Dissolved Oxygen = 3.5 mg/I
Temperature = 21 degrees Celcius
PH = 5.7 units
The effluent data on the day of the inspection:
Dissolved Oxygen = 2.8 m g/I
Temperature = 20 degrees Celcius
PH = 6.7 units
The log book was present on -site.
The effluent was clear.
The chart recorder is not operational and needs to be repaired. There was no tag to indicate when or if the
flow meter has been calibrated. A flow meter manual and extra chart paper and pens should be. kept on
site. This was mentioned in a previous inspection in April 2003.
The fence around the facility has several broken/missing slats and the gate is difficult to open and close.
This needs to be repaired.
It appears the area around the facility is being used to dispose of m attresses, trash, tires and other
miscellaneous waste.
The Asheville Regional Office currently has on staff a Wastewater Treatment Consultant to offer technical
assistance to Wastewater Treatment Plants (WWTP) and Collection Systems (CS) with operational
concerns. This service is free and non -regulatory to assist in the identification and correction of operational
problems. The service can be utilized for optimization of the operation of WWTP and/or Collection
Systems. Should you have questions about this service, please contact Don Price at 828-296-4500.
Page # 2

Permit: NCO086053 Owner - Facility: Pilot Travel Center#393
Inspection Date: 05/22/2007 Inspection Type: Compliance Evaluation
Permit
Yes
No
NA
NE
(If the present permit expires in 6 months or less). Has the permittee submitted a new application?
❑
❑
■
❑
Is the facility as described in the permit?
■
❑
❑
❑
# Are there any special conditions for the permit?
Cl
❑
■
0
Is access to the plant site restricted to the general public?
■
❑
❑
❑
Is the inspector granted access to all areas for inspection?
■
❑
❑
❑
Comment:
Operations & Maintenance Yes No NA NE
Is the plant generally clean with acceptable housekeeping? ■ ❑ ❑ ❑
Does the facility analyze process control parameters, for ex: MLSS, MCRT, Settleable Solids, pH, DO, Sludge ■ ❑ ❑ ❑
Judge, and other that are applicable?
Comment:
The fence around the facility has several broken/missing slats and the gate is difficult to
open and close. This needs to be repaired.
It appears the area around the facility is being used for disposal of trash, mattresses,
tires, and other miscellaneous waste.
Record Keeping
Yes
No
NA
NE
Are records kept and maintained as required by the permit?
■
❑
❑
❑
Is all required information readily available, complete and current?
■
❑
❑
❑
Are all records maintained for 3 years (lab. reg. required 5 years)?
❑
❑
' ❑
Are analytical results consistent with data reported on DMRs?
❑
❑
❑
■
Is the chain -of -custody complete?
❑
❑
❑
■
Dates, times and location of sampling
❑
Name of individual performing the sampling
❑
Results of analysis and calibration
❑
Dates of analysis
❑
Name of person performing analyses
❑
Transported COCs
❑
Are DMRs complete: do they include all permit parameters?
■
❑
110
Has the facility submitted its annual compliance report to users and DWQ?
■
❑
❑
❑
(If the facility is = or > 5 MGD permitted flow) Do they operate 24/7 with a certified operator on each shift?
❑
0
■
❑
Is the ORC visitation log available' and current?
■
❑
❑
❑
Is the ORC certified at grade equal to or higher than the facility classification?
■
❑
❑
❑
Page # 3

Permit: NCO086053 Owner - Facility: Pilot Travel Center #393
Inspection Date: 05/22/2007 Inspection Type: Compliance Evaluation
Record Keeping
Yes
No
NA
NE
Is the backup operator certified at one grade less or greater than the facility classification?
®E)
C1
n
Is a copy of the current NPDES permit available on site?
■
n
n
n
Facility has copy of previous year's Annual Report on file for review?
®
n
n
n
Comment:
Aeration Basins
Yes
No
NA
NE
Mode of operation
Ext.
Air
Type of aeration system
Diffused
Is the basin free of dead spots?
■
❑
❑
Are surface aerators and mixers operational?
❑
❑
■
❑
Are the diffusers operational?
®
n
n
n
Is the foam the proper color for the treatment process?
■
n
n
n
Does the foam cover less than 25% of the basin's surface?
■
n
Is the DO level acceptable?
■
n
n
n
Is the DO level acceptable?(1.0 to 3.0 mg/1)
n
n
■
n
Comment:
The Dissolved Oxygen was 3.5 mg/I.
Secondary Clarifier
Yes
No
NA
NE
Is the clarifier free of black and odorous wastewater?
®❑
❑
Is the site free of excessive buildup of solids in center well of circular clarifier?
❑
n
■
n
Are weirs level?
■
n
n
n
Is the site free of weir blockage?
®
n
n
(_1
Is the site free of evidence of short-circuiting?
®❑
n
13
Is scum removal adequate?
■
n
❑
Is the site free of excessive floating sludge?
®
n
n
n
Is the drive unit operational?
n
n
W
0
Is the return rate acceptable (low turbulence)?
■
❑
❑
❑
Is the overflow clear of excessive solids/pin floc?
®
n
n
n
Is the sludge blanket level acceptable? (Approximately % of the sidewall depth)
n
n
n
■
Comment:
Disinfection -Tablet
Yes
No
NA
NE
Page # 4

i
Permit: NCO086053 Owner - Facility: Pilot Travel Center #393
Inspection Date: 05/22/2007 Inspection Type: Compliance Evaluation
Disinfection -Tablet
Yes
No
NA NE
Are tablet chlorinators operational?
■
❑
❑
. Are the tablets the proper size and type?
®❑
❑ ❑
Number of tubes in use?
4
Is the level of chlorine residual acceptable?
❑
❑
❑ ■
Is the contact chamber free of growth, or sludge buildup?
■
❑
Cl ❑
Is there chlorine residual prior to de -chlorination?
❑
❑
❑ ■
Comment:
De -chlorination
Yes
No
NA NE
Type of system ?
Tablet
Is the feed ratio proportional to chlorine amount (1 to 1)? .
■
❑
❑ ❑
Is storage appropriate for cylinders?
❑
❑
■ ❑
# Is de -chlorination substance stored away from chlorine containers?
■
❑
Q ❑
Comment:
Are the tablets the proper size and type?
■
❑
Cl ❑
Are tablet de -chlorinators operational?
®❑
❑ In
Number of tubes in use?
4
Comment:
Flow Measurement - Effluent
Yes
No
NA NE
# Is flow meter used for reporting?
■
❑
❑ ❑
Is flow meter calibrated annually?
n
.■
❑ ❑
Is the flow meter'operational?
■
❑
❑ ❑
(If units are separated) Does the chart recorder match the flow meter?
❑
■
❑ ❑
Comment:
The chart recorder is not operational and needs to be repaired. There was no tag to
indicate when or if the flow meter has been calibrated. A flow meter manual and extra
chart paper and pens should be kept at the facility. This was mentioned in a previous
inspection in April of 2003.
Page # 5

Michael F. Easley, Governor
William'G. Ross Jr., Secretary
North Carolina Department of Environment and Natural Resources
Alan W. Klimek, P.E. Director
Division of Water Quality
May 8, 2007
Mr. James T. Asbury, Divisional Facilities Manager
Pilot Travel Centers LLC
5508 Lohas Road
Knoxville, Tennessee 37909
Dear Mr. Asbury:
I
Recission of:
Subject: NOTICE OF VIOLATION
NOV-2007-MV-0051
Permit No. NCO086053
Pilot Travel Center #393 WWTP
Haywood County
This letter is to notify you that the Notice of Violation, NOV-2007-MV-0051, dated April 19, 2007, has been
rescinded'. The reporting error has been corrected and we have received the amended DMR.
Should you have further questions, please call Janet Cantwell at 828-296-4500.
Sincerely
Roger C. Edwards, Regional Supervisor
Surface Water Protection Section
Cc:
l she iie Files
Q Central Files
Bob Guerra / Enforcement Files
Mark Teague / ORC / Environmental Inc.
Holly Marlowe / Dynam'is, Inc.
NorthCarolina
Alah(mlly
North Carolina Division of Water Quality 2090 U.S. Highway 70 Swannanoa, NC 28778 Phone [phone] Customer Service
Internet: h2o.enr.state.nc.us FAX [phone]
An Equal Opportunity/Affirmative Action Employer - 50% Recycledll() /% Post Consumer Paper

05/04/2007 15:39 8655886857 DYNAMIS, INC. PAGE 01
DUna''mis, Inc.
P.O. Box 50636
Knoxville; TN 37950
Phone: [phone]
Fax: [phone]
Fax Transmission
To:
Janet Cantwell
Company:
NC DENR .
Fax number:
52&299-7043
From:
Holly Marlowe
Date:
5/4/07
Subject:
NOV response
Pages (Including
Cover):
3
(Message:
Thank you so muchH
. Q
M AY - 4 2007 El D
WATER QUALITY SECTION
ARZHEVILLE REGIONAL CFFiCE

05/04/2007 15:39 8655886857 DYNAMIS, INC.
J
IDunam'Is, Inc.
P.D. Box 60636
Knoxville, TN 37950
Phone: [phone]
Fax: [phone]
April 26, 2007
NCDENR- Attn: Central Files
Division of Water Quality
1.61.7 Mail Service Center
Raleigh, NC 27699-1617
Certified Mail # 7006 0810 0004 2829 2157
RE: Amended Discharge Monitoring Report
NPDES #NC0086053
Pilot Travel Centers LLC #393-Waynesville, NC
Haywood County
Dear Sir or Madam:
PAGE 02
Please find enclosed an amended Discharge Monitoring Reports for the month of November .
2006 for -the above -referenced facility. Some of the chlorine measurements were inadvertently
omitted for this report. The amended document confirms that the facility was compliant for this
month, therefore the Facility Status of "compliant" is accurate.
Please contact me at [phone] with any questions or concerns
Sincerely,
Holly Marl we
Dynamis, hie.
Enclosures.
cc: Ted Asbury -Pilot Travel Centers LLC
Mark Teague -Environmental Maintenance Systems
file
l� US7�n
D,
MAY - 4 2007 i
WATER QUALITY SECTION

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2090 U.S. Highway 70, s)m' nnanoa, Nc 287
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DIVISIONAL FACITLITIES MANAGER
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DIVISIONAL FACITLITIES MAN
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5568 LONAS ROAD
KNOXVILLE TN 37909
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2090 U.S. HIGHWAY'70 M r
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4CDENR 2090 U.S. Highway 70, Swannanoa, NC 28778�
JAMES T ASBURY
)[VISIONAL FACITLITIES MAN
DILOT TRAVEL CENTERS LLC
i508_LONAS ROAD
(NOXVILLE TN 37909
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2090,IJ.6. HIGHWAY 70
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North Carolina Department of
4 00 Environment and Natural Resources
_ Division of Water Quality
NCDENR 2090 U.S. Highway
Water Protection Section
70, Shvannanoa, NC 28778
JAMES T ASBURY
DIVISIONAL FACITLITIES MAN,
PILOT TRAVEL CENTERS LLC
5508 LONAS ROAD
I(NOXVILLE TN 37909
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NCDENR-DWQ-SWP
2090 U.S. HIGHWAY 70
SWANNANOA NC 28778

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NCDEO-0WR-WQROS
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2090 U.S. Highway 70
Swannanoa, North Carolina 28778
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NCOEO-0WR-WOROS
2090 U.S. HIGHWAY 70
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'_090 U.S. ROM FY 70
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■ Coete items 1, 2, and 3.
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Joey Gupp
Pilot Travel Centers LLC
5508 Lonas Road
Knoxville, TN 37909-3221
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Joey Cupp _ — - 1 /� n t cf k
Pilot Travel Centefs LLC delivery addres different rom item 1? ❑ Yes
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Knoxville, TN 37909-3221
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or on the front if space permits.
1. Article Md'ressed to:
Joey Cupp
Pilot Travel Centers LLC
5508 Lonas Rd
'Knoxville, TN 37909-3221
IIIIIIIII (III lilllll I III II (III II I II II II III
9590 9402 2119 6132 6441 80
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1. Article -Addressed to:
Joey upp
Pilot Travel Centers LLC
5508 Lonas Rd
Knoxville, TN 37909-3221
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9590 9402 2119 6132 6456 37
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3. Service Type
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❑ Adult Signature
❑ Registered MaiITM
❑ Adult Signature Restricted Delivery
❑ Registered Mail Restrict
Certified Mail(D
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❑ Certified Mail Restricted Delivery
❑ Return Receipt for
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Merchandise
❑ Collect on Delivery Restricted Delivery
❑ Signature Confirmations
❑ Insured Mail
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❑ Insured Mail Restricted Delivery
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Permit No. G-10
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United States
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P#stal Service
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NC Dept of Environmental Quality
Regional Section
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Swannanoa, North Carolina 28778-8211
NOV-LV-2017-0292 JC I
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-North Caro lina'Departrt�� f' l n �z
• Environment and Natural Resources ass different from Rem 17 ❑ Yes
Division of Water Qualityelivery address below: ❑ No
NC®ENR Surface Water Protection Section
2090 U.S. Highway 70, Swannanoa, NC 28778
JOEY CUPP
PILOT TRAVEL CENTERS LLC rvice Type
550s3 LONAS ROAD Certified Mail' PExpressMail
KNOXVILLE TN 37909-3221 t3-aegistered En Return Receipt for handise
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WANDA FRAZIE J
SWANNANOA C 2877 _ �� � 3
2090 U.S. HIGH