WQCSD0086_Regional Office Physical File Scan Up To 12/30/2020

L��F W hT9
/ Michael F. Easley, Governor
IS
p a William G. Ross Jr., Secretary
Nor`£hh Gffr 1ina Department o Environment and Natural Resources
bu
Coleen H. Sullins, Director
-,;~" Division of Water Quality
SURFACE WATER PROTECTION SECTION
September 19, 2007
Randy A Joseph
Town of Hot Springs
Hot Springs WWTP
P.O. Box 218. ,
Hot Springs, NC 28743
SUBJECT: Privately -owned Collection Systems
and Privately -owned Pump Stations
Madison County
Dear Mr. Joseph:
As we have continued our evaluations of sewage collection systems management, it was
recognized that there are a group of contributors that may not be informed of their individual
responsibilities. In March 2000, the North Carolina Environmental Management Commission
enacted rules related to sewage collection systems. These rules are now found in the North
Carolina Administrative Code 15 NCAC 2T .0403 for deemed permitted facilities. They include
facilities with a privately -owned collection system that serve condominiums, apartments, mobile
home parks, subdivisions, shopping centers, colleges, etc. that are tributary to larger municipally
owned systems, yet are"not owned or managed by the municipality.
If you are aware of any such privately -owned collection systems, we would also like to be
informed of their existence. In addition, we would like to know where any privately -owned pump
stations are Eocated that. are connected to your collection system. The type of information we
are requesting is the facility name, location and contact person. If that system is in a state of
disrepair or if you have received complaints about it previously, please note that as well.
Your attention to this request is most appreciated. We have been notified of problems at
some of these facilities in the past and.have had a difficult time locating the responsible party to
affect a repair to the problem.
A response from you within 30 days would be very helpful as we try to ensure that all
owners of collection systems are meeting the regulatory requirements of reporting spills and
providing the proper operation and maintenance of their systems. Hopefully, this will also be
beneficial to the operation of your municipal collection system. Northcarolina
Naturally
North Carolina Division of Water Quality 2090 US Hwy 70; Swannanoa, NC 28778 Phone [phone]
Internet: www..ncwaterquality.org Customer Service 1-877-623-6748 FAX [phone]
An Equal Opportunity/Affirmative Action Employer — 50% Recycled/10% Post Consumer Paper

Town of Hot Springs
Page 2 of 2
September 19, 2007
Please list:
{1) privately -owned collection systems connected to your collection system
a. facility name
b. location
c. contact person.
d. status of system (i.e. in a state of disrepair, etc.)
e. complaints received
{2} privately -owned pump stations connected to your collection system
a. facility name
b. location
c. contact person
d. status of pump station (i.e. in a state of disrepair, etc.)
e. complaints received
(3) or if applicable, indicate that you do not have any of these private collection
systems or private pump stations connected to you collection system..
You may fax this information to the attention of Roy Davis at 828-299-7043.
Again, thank you for your assistance. Please contact Roy Davis or Keith. Haynes at 828-
296-4500, should you have any questions regarding this request.
Sincere y,
Roger C. Edwards, Regional Supervisor
Surface Water Protection Section
Cc: DWQ - SWP - Central Files
PERCS Unit
Asheville Regional Office

Michael F. Easley, Governor
William G. Ross Jr., Secretary
North Carolina. Department of Environment and Natural Resources
Alan W. Klimek, P.E. Director
Division of Water Quality
SURFACE WATER PROTECTION
December 4, 2006
CERTIFIED MAIL
RETURN RECEIPT REQUESTED 7005 1820 0002 9207 3710
Town of Hot Springs
Randy A. Joseph
P.O. Box 218
Hot Springs, N.C. 28743
SUBJECT: Deemed Permitted Wastewater Collection System
Permit No: WQCSDO086
Madison County
Dear Wastewater Collection System Owner or Operator,
15 A NCAC 02T — Waste Not Discharged to Surface Waters, was implemented by the
North Carolina Environmental Management Commission on September 1, 2006. These Regulations place
significant, operation, maintenance, and reporting requirements on those entities that own or operate a
wastewater collection system with average daily flows of less than 200,000 gallons per day. This letter is
provided as guidance to assist you in complying with the new reporting and O & M requirements, and to
advise you that you are subject to system review, inspections, and possible enforcement, if the system is
not in compliance with the regulation.
In order to comply with the regulation the following specific criteria is required by 15 A
NCAC 02T .0403:
(1) The sewer system is effectively maintained,and operated at all times to prevent discharge to land cr
surface waters, and to prevent any contravention of. groundwater,standards or surface water standards.
(2) A map of the sewer system has been developed. and is actively maintained.
(3) An operation and maintenance plan including pump station inspection frequency, preventative
maintenance schedule, spare parts inventory and overflow response has been developed and implemented.
(4) Pump stations that are not connected to a telemetry system (i.e., remote alarm system) are inspected by
the permittee or its representative every day (i.e., 365 days per year). Pump stations that are connected
to a telemetry system are inspected at least once per week.
(5) High -priority sewers are inspected by the permittee or its representative at least once every six -months
and inspections are documented. Northcarolina
�atura!!�
North Carolina Division of Water Quality 2090 U.S. Highway 70 Swannanoa, NC 28778 Phone [phone] Customer Service
Internet., www.ncwaterquality.org FAX [phone]
An Equal Opportunity/Affirmative Action Employer — 50% Recycledl10% Post Consumer Paper

Page2
Wastewater Treatment Systems Deemed Permitted
(6) A general observation by the permittee, or its designated representative, of the entire sewer system is
conducted at least once per year.
(7) Overflows and bypasses are reported to the appropriate Division regional office in accordance with
15A NCAC 02B .0506(a), and public notice is provided as required by G.S. 143-215.1 C.
(8) A Grease Control Program is in place as follows:
(A) For publicly owned collection systems, the Grease Control Program shall include at least biannual
distribution of educational materials for both commercial and residential users and the legal means to
require grease interceptors for new construction and retrofit, if necessary, of grease interceptors at existing
establishments. The plan shall also include legal means for inspections of the grease interceptors,
enforcement for violators and the legal means to control grease entering the system from other public and
private satellite sewer systems.
(B) For privately owned collection, systems, the Grease Control Program shall include at least biannual
distribution of grease education materials to users of the collection system by the permittee or its
representative.
(C) Grease education materials shall be distributed more often than required in Parts (A) and (B)
of this Subparagraph if necessary to prevent grease -related sanitary sewer overflows.
(9) Right-of-ways and easements are maintained in the full easement width for personnel and equipment
accessibility.
(10) Documentation shall be kept for Subparagraphs (a)(1) through (a)(9) of the Rule for a minimum of
three years with exception of the map, which shall be maintained for the life of the system.
(b) Private collection systems on a single property serving an industrial facility where the domestic
wastewater contribution is less than 200,000 gallons per day shall be deemed permitted.
(c) The Director may determine that a collection system should not be deemed to be permitted in
accordance with this Rule and Rule .0113 of the Subchapter. This determination shall be made in
accordance with Rule .0113(e) of the Subchapter.
Please be advised that the Asheville Regional Office will be performing NPDES Wastewater Collection
System inspections sometime in the near future. If this office' has not previously inspected your wastewater
collection system and records of same, you should be prepared to demonstrate compliance with all criteria fisted
above. In an effort to promote compliance with the regulation and offer assistance please see enclosed a copy of
the 02T regulation regarding deemed wastewater collection system O & M.
Also, this office has a WWTP Consultant on staff to offer assistance to you in complying with the
requirements of the regulation. If you decline assistance, are inspected, and don't meet the requirements of the
regulation, you will receive a "Notice of Violation" and will be subject to possible enforcement action.

Page 3
Wastewater Systems Deemed. Permitted
Should you have questions or need addition_ al information regarding this issue, please contact Don Price or
Roy Davis in this office at [phone].
Sincerely,
Roger C. Edwards, Supervisor
Surface Water Protection,
cc: Don Price
Asheville Regional Office File
Central Office Fil.es.'
Jeff Poupart, PERCS

MAYOR
Deborah M. Ponder
CLERK '
Lillian 14hitten
TOWN OF HOT SPRINGS
Post Office Box 218
Hot Springs, North Carolina 28743
Phone [phone] • Fax [phone]
SPILL RESPONSE PLAN PROCEDURES
l _ ON CALL OPERATOR RESPONSE ASAP
2. ASSESSMENT OF SPILL.
3_ OPERATOR HANDLE OR CONTACT NECESSARY
STAFF AND fOR CONTRACTORS
4_ NOTIFY CUSTOMERS IN GENERAL SPILL AREA
5. NOTIFY DWQ BY PHONE - 828- 251 -6208
AFTER HOURS 1-800-8 58-0368
6. CLEAN UP ALL VISIBLE SOLIDS,
PUMF OUT IF NEEDED
AND DISINFECT AREA WITH LIME
7- TAPE OFF AREA WITH -WARNING TAPE FOR. 24 HRS_
8_ FILL OUT SPILLAGE REPORT FORM AND SEND TO
REGIONAL MANAGER TO SUBMIT TO STATE IN
REQUIRED 5 DAMPS_
ALDERMEN
Johnny Norton
Marlc Snelson
Wilt Stribling

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Mayor: .
Troy Sidney Harrison
Clerk:
Nancy Thomas
Tax Collector:
Clara Ramsey
January 9, 2019
North Carolina
Environmental Quality
Water Resources
2090 U.S. 70 Highway
Swannanoft;NC-28778
Attention: Daniel Boss
Dear Mr. Boss,
Town of Hot Springs
P.O. Box 218
IEIot Springs, NC 28743'
Phone: [phone]
Fax: [phone]
Town Council
Jeanne Gentry
Vaughn Barnett
Jimmy Moore
Nvision or'vdafer Resources
JAN 1 4
2019
WaterQvaji4, P'noior,ai Operations
Please find the enclosed Grease Trap Policy the Town of Hot Springs has adopted.
We are working diligently to keep our lines running free and clear, and wanted to share
this information with you.
We will keep you updated on any future developments as our system continues to
improve.
Thank you for all you do.
Sin -ely
idney Harris n
In accordance with Federal Law and U.S. Department ofAgricultore policy, this institution is prohibited frmn discriminating based on
race, color, national origin, age, disability, religion, sex, familial status, sexual orientation, and reprisal, (Not all prohibited bases apply
to all programs). To file a complaint of discrimination, write to:
USDA, Assistant Secretary for Civil Rights
Office of the Assistant Secretary for Civil Rights
1400 Independeace Avenue, S.W., Slop 9410
Washington, DC 20250-9410
Or call toll free at [phone] (English) or [phone] (TDD) or [phone] (English Federal -relay) or [phone] (Spanish
Federal Relay). USDA is an equal opportunity provider and employer.

Division of Water Resources
GREASE TRAP POLICY
-J A M 1 4 2019.t
VIOLATION®- PEl�TAI�'�IES WateA� �13#��3 ev{'+o�a�'QPexaet3ons
First Violation x Warning issued
* $100.00 Fine
X 24 Hours to correct the issue
Failure to comply will result in notification to the Madison County Health Department
Second Violation X $500.00 Fine,.
X 24 Hours to correct the --issue
x Notification to Madison County Health
....Department
Third Violation x $1,000.00 Fine
X Notification to Madison County Health
Department
X Water Supply will be disconnected until inspected
and approved by Madison County
Health Department
The following time periods shall determine the penalty level for violations.
* Upon a first violation, subsequent violations within 90 days shall be assessed as
second and another violation with the 90 days; a 3rd violation. At the end of 90 days
from the first violation, the time period will reset and subsequent violations., -shall be
counted as a 1st violation. = _
I��

Mayor Sidney Harrison
;Tax. -Collector: Clara Ramsey
Clerk- Nancy..Thomas
TOWN OF HOT SPRINGS
PO Box 218
Hot Springs, NC 28743
TOWN Or RIOT SPRINGS
Alderman Vaughn Barnett
Alderman Jeanne Gentry
Alderman Jimmy Moore
- - - - - - --__ _-----�-SEA-�-?E--T-A]P-P�I,I�Y-- -- --- - - - - --- -
In order to maintain clear wastewater flow, the Town of Hot Springs Board of Alderman
have approved the following policy, dated November 5, 2018.
*Twice a month Town Maintenance will inspect any commercial establishment where a
grease trap is required under the rules of Madison County Health Department until
further notice. The inspections will begin January 15, 2019.
*Town Maintenance will log the inspection and both the Owner/Operator's and a
member of the Maintenance team must sign a paper acknowledging the outcome of the
inspection.
*If a grease trap is found to be unsatisfactory, the following violation penalties, on page
two of this notice;_wiIFb-& assessed:

In accordancewith Federal Law and U.S. Department of Agriculture policy, this institution is prohibited from discriminating on the
basis of race, color, national origin, age, disability, religion, sex, familial status, sexual orientation, and reprisal. (Not all prohibited
bases apply to all programs). To file a complain of discrimination, write to:
USDA, Assistant Secretary for Civil Rights
Office of the Assistant Secretary for Civil Rights
1400 Independence Avenue, S.W., Stop 9410
Washington, DC 20250-9410
Or call toll free at [phone] (English) or [phone] (TDD) or [phone] (English Federal -relay) or [phone] (Spanish
Federal Relay). USDA is an equal opportunity provider and employer.
Mayor:
Troy Sidney Harrison
Clerk:
Nancy Thomas
Tax Collector:
Clara Ramsey -
Town of Hot Springs
P.O. Box 218
Hot Springs, NC 28743
Phone: [phone]
Fax: [phone]
Daniel Boss
NC Department of Environmental Quality
Water Resources
2090 US 70 HWY
Swannanoa, NC 28778
Dear Mr. Boss,
Alderman:
Jeanne Gentry
Vaughn Barnett
Jimmy Moore
bivision of 4VaferkRe o rces
NOV 2 7 2017
Water QUa.lit\1 Regional Operations
Asheville qc; Ti ? r)ffice
In response to your letter of November 6, 2017, I would like to address each description of
violation.
1. Violation: " Clear records of high priority line inspections were not available."
We will do better in the future. We plan -on inspecting high priority lines three times a week
and keep records readily available.
2. Violation: "Not all reportable Sanitary Sewer Overflows are being reported".
We will report all Sewer overflows.
In your summary, you asked that we include in our budget finds for repair and capital
improvement. I have discussed this with the Finance Officer, and we agreed this will be a line
item on our next budget.— --
Also in your summary, you suggested we purchase a camera to document all repairs. We are
going to purchase a camera, and we will document all repairs.
Our collection system workers will document line inspections in a form understandable to an
outside person.
We strive to be compliant with all environmental issues, and appreciate working with you to
ensure we are doing our best to eliminate these violations.
Sincere ,
eidney Harriso ayor, Town of Hot Springs

TOWN OF HOT SPRINGS
2017 — 2018 BUDGET
BUDGET ORDINANCE FOR THE TOWN OF HOT SPRINGS
BE IT ORDAINED by the Board of Aldermen of the Town of .Hot Springs, North Carolina:
Section 1: The following amounts are hereby appropriated in the General Fund for the operation of the town
government and its activities for the fiscal year beginning July 1, 2017, and ending June 30, 2018, in
accordance with the chart of accounts heretofore established for this Town:
Governing body
$ 47,382
Planning and zoning
1,000
Finance office
138,130
Community Center
6,700
Fire Department
244,360
Police Department
73,550
Powell Street fund
20,000
Street and Garbage collection
89,485
Welcome Center
2,500
Contingency
8,528
Total Appropriations
$ 631;635
Section 2: It is estimated that the following revenues will be available in the General Fund for the fiscal year
beginning July 1, 2017, and ending June 30, 2018:
Current year's real property taxes .
$ 192,000
Prior year's real property taxes
5,000
Motor vehicle taxes
20,000
Penalties and interest
100
Powell Bill allocation
20,000
Alcohol/beverage tax
3,000
Solid Waste Disposal tax
350
Local Option Sales tax
115,000
Utility Franchise tax
30,000
Unauthorized substance tax
500
Planning & Zoning fees
1,100
Application fees -live music
300
Copies
10
Building rental — EMS
5,000
Citations
100
Community Center rental
300
Officer fees
30
PILOT payment
8,600
Police reports
15
Investment interest
30
Miscellaneous income
200
Welcome Center distribution
2,500
Loan proceeds — land purchase
215,000
Appropriated fund balance
12,500
Total estimated revenues
$ 631,635

Section 3: The following amounts are hereby appropriated in the Water and Sewer Fund for the operation of
the water and sewer utilities for the fiscal year beginning July 1, 2017, and ending June 30, 2018, in
accordance with the chart of accounts heretofore approved for the Town:
Water and sewer administration $ 2,950
Water and sewer operations 221,918
Total appropriations $ 224,868
Section 4: It is estimated that the following revenues will be available in the Water and Sewer Fund for the
fiscal year beginning July 1, 2017, and ending June 30, 2018:
Water usage charges $ 103,500
Sewer usage charges 87,400
Service charges 500
Tap fees 1,000
Other revenues 2,468
Grant — Fire Department — hydrants 5,000
Grant — Pigeon River Fund 25,000
Total estimated revenues $ 224.868
Section 5: There i`s hereby levied a tax at the rate of fifty-one cents ($0.51) per one hundred dollars ($100)
valuation of property as listed for taxes as of January 1, 2017, for the purpose of raising the revenue listed as
"Current Year's real property taxes" in the General Fund in Section 2 of this ordinance.*
This rate is based on an estimated rate of collection of 97,0%. The estimated rate of collection is based on the
fiscal 2016-2017 collection rate of 96,85%.
Section 6: The Town Clerk is here.by authorized to transfer appropriations as contained herein under the
following conditions:
A. The Town Clerk shall be authorized to transfer amounts between line item expenditures within a
department without limitation and without a report being required. These changes could not result in
increases in recurring obligations such as salaries,
B, The Town Clerk shall be authorized to effect inter -departmental transfers, in the same fund, not to
exceed 10% of the appropriated monies for the department whose allocation is reduced, notation of all
such transfers shall'be made to the Board during their next regular session.
Section 7: The Town Clerk is hereby restricted from transferring appropriations as contained herein under the
following conditions.
A. The utilization of a contingency appropriation shall be accomplished only with authorization.
B. No salary increases may be made without Board approval.
C. No new positions/vacancies, temporary or full- time, may be filled without Board approval.
D. No travel advances may be made without written permission of the Mayor.

Section 8: This ordinance shall be the basis of the financial plan of the Town of Hot Springs during the 2017 —
2018 fiscal year. The Mayor shall administer the budget and shall insure that the operating officials are
provided guidance and sufficient details to implement their appropriate portion of the budget. The accounting
section shall establish records which are in consonance with the budget and this ordinance and the appropriate
statutes of the State of North Carolina,
Section 9: Copies of this budget shall be furnished to the Mayor and Board of Aldermen for the Town of Hot
Springs and to the Town Clerk to be kept on file by them for their direction in the disbursement of funds.
Adopted this day of June, 2017,
Sidney Harri on, Mayor
Town of Hot prings
ATTEST
Nancy Th.oma , Town Clerk
Town of Hot Springs
(SEAL)

In accordance with Federal Law and U.S. Department of Agriculture policy, this institution is prohibited from discriminating on the
basis of race, color, national origin, age, disability, religion, sex, familial status, sexual orientation, and reprisal. (Not all prohibited
bases apply to all programs). To file a complain of discrimination, write to:
USDA, Assistant Secretary for Civil Rights
Office of the Assistant Secretary for Civil Rights
1400 Independence Avenue, S.W., Stop 9410
Washington, DC 20250-9410
Or call toll free at [phone] (English) or [phone] (TDD) or [phone] (English Federal -relay) or [phone] (Spanish
Federal Relay). USDA is an equal opportunity provider and employer.
Mayor:
Troy Sidney Harrison
Clerk:
Nancy Thomas
Tax Collector:
Clara Ramsey
April 25, 2017
Dan Boss
NC Water Resources
Environmental Quality
2090 US 70 Hwy..
Swannanoa, NC 28178
Dear Mr. Boss,
Town of Hot Springs
P.O. Box 218
Hot Springs, NC 28743
Alderman:
Phone: [phone]
Jeanne Gentry
Fax: [phone]
Vaughn Barnett
Jimmy Moore
RECEIVED
Division of Water Resources
APR 2 7 2017
Water Quality Regional Operations
The following non -compliant issues have been addressed:
1. Documenting collection system
2. A staff meeting was held and the team understands what they have to do,
and have been given inspection log to update daily.
3. High priority line inspection was discussed and the team knows what to do.
4. The collection system map will be addressed at a later date. I have recently
presented an application for a grant through the Appalachian Regional
Commission and the Agriculture Department for $30,000.00 to produce a
digital snap of our water and sewer system.
5. The staff will be going to the restaurants involved in the grease education
program to discuss these matters with them.
6. We are putting new floats in the Post Office Pump Station, and are checking
them frequently.
Thank you for your efforts in keeping the Town healthy and safe with our water
and sewer operations.
Sincerely,

Certified Mail # 7015 1520 0003 5463 4255.
Return Receipt Requested
-April 10, 2017
Sidney Harrison
Town of Hot Springs
PO Box 218
Hot Springs, NC 28743-0218
SUBJECT: NOTICE OF VIOLATION
Tracking Number: N0V-2017-PC-0190
Permit No. WQCSDO086
Hot "Springs Collection System
-Madison County "
Dear Permittee:
The North Carolina Division of Water Resources conducted an inspection of the Hot Springs Collection System on
March -30, 2017. This inspection was conducted to verify that the facility is operating in compliance with the
conditions and limitations specified in Collection System Permit No. WQCSD0086. A summary of the findings and
comments noted during the inspection are provided in the enclosed copy of the inspection report.
The Collection System Non -sampling inspection was conducted by Division of Water Resources staff from the
Asheville Regional, Office. The facility was found to be noncompliant due to the following violation(s)
noted during the inspection:
Inspection Area Description of Violation
Inspections Entire collection system observation is not documented:
Inspections High priority line inspections are not documented.
Records Incomplete collection system map.
Performance Standards No documentedgrease education program.
State of North Carolina I Environmental Quality I Water Resources
2090 U.S. 70 Highway, Swannanoa, NC 28778
828=296-4500

In addition, the issues below must also be addressed:
Co mpliance.Issue(s): Afloat was.not working at the Post Office pump station. .Pump station, floats and�alarms
need to be tested with greater frequency. Pump station 24-hr notification signs need identifiers on them. Pump
station inspection log books need more information.
Remedial actions should have already been taken to correct these problems and prevent further occurrences in the
future. The Division of Water Resources may pursue enforcement action for this and any additional violations of
State law.
To prevent further action, please respond in writing to this office within 30 days upon your receipt of this Notice
of Violation regarding your plans or measures to be taken to address the indicated violations and other identified
issues, if applicable.
Additionally and if you have not already done so, you may wish to consider registering to use the Division's new
e-DMR system for the completion and electronic submittal of monthly Discharge Monitoring Reports (DMRs).
For more information, please visit the eDMR Website at -the following address:
http://Dortal.ncdenr.ora/web/wq/admin/bog/ipu/edmr.
If you should have any questions, please do not hesitate to contact Daniel Boss with. the -Water Quality
Regional Operations Section in the Asheville Regional Office at 8287-296-4500.
Sincerely,
G. Landon Davidson, P.G., Regional Supervisor
Water Quality Regional Operations Section
Asheville Regional Office
Division of Water Resources, NCDEQ
ATTACHMENTS
Cc:-y=-1NQS-AsheviIRPRegLop a 17-9ffce---Enforcement File'-=`--
NPDES Compliance/Enforcement Unit - Enforcement Fille
G:\WR\WQ\Madison\Collection Systems\Hot springs Collection System\N0V-2017-PC-0190.rtf
State of North Carolina I Environmental Quality I Water Resources
2090 U.S. 70 Highway, Swannanoa, NC 28778
828-296-4500

i
Compliance Inspection Report
Permit: WQCSD0086 Effective: 03/01/00 Expiration: Owner : Town of Hot Springs
SOC: Effective: Expiration: Facility: Hot Springs Collection System
County: Madison
I
Region: Asheville
Contact Person: Randy AJoseph Title: Phone: [phone]
Directions to Facility:
System Classifications: CS1,
Primary ORC: Randy A Joseph Certification: 26903 Phone: [phone]
Secondary ORC(s):
On -Site Representative(s):
Related Permits:
Inspection Date: 03/30/2017 Entry Time: 10:30AM Exit Time: 12:45PM
Primary Inspector: Dani�elJJ Boss Li`)d/dal -7 Phone: [phone]
�rl
Secondary Inspector(s): �
Reason for Inspection: Routine Inspection Type: Collection System Inspect Non Sampling
Permit Inspection Type: Deemed permitted collection system management and operation
Facility Status: ❑ Compliant Not Compliant
Question Areas:
Miscellaneous Questions Performance Standards Operation & Maint Reqmts
Records Monitoring & Rpting Reqmts Inspections
Pump Station . ,Manhole Lines
(See attachment summary)
Page: 1

a
Permit: WQCSD0066 Owner - Facility: Town of Hot Springs
Inspection Date: 03/30/2017 Inspection Type : Collection System Inspect Non Sampling Reason for Visit: Routine
Inspection Summary:
I (Dan Boss) conducted a Compliance Evaluation Inspection for the Town of Hot Springs Collection System on 3/30/2017.
Larry Rickers (collection system worker), Von (Alderman), and Greg (collection system worker) were present for the
duration of the inspection.
The following permit violations remain from the last inspection in March, 2016:
1. No complete collection system map
2. No implemented grease control education program
3. Pump station inspection logs are not complete
4. No documentation of high priority line inspections
5. No documentation of observation of entire sewer system
Work is being done to resolve these violations. McGill Associates is creating a complete collection system map. A
grease education program is not yet implemented, but they will add it to the information sent out about "flushable" wipes. I
have sent inspection log templates to the city's email that can be used used for documenting collection system
work/inspections. Mr. kickers said they will begin documenting the high priority line inspections and observation of the
entire collection system.
The float at the Post Office Pump Station wasn't working. Testing of floats and alarms needs to be done at least weekly
rather than monthly.
All pump stations need identifiers on the 24-hour notification signs.
Page: 2

Permit: WQCSDO086 Owner - Facility: Town of Hot Springs
Inspection Date: 03/30/2017 Inspection Type: Collection System Inspect Non Sampling
Reason for Visit: Routine
Inspections
Yes No NA NE
Are maintenance records for sewer lines available?
11 ❑ ❑
Are records available that document pump station inspections?
❑ ❑ ❑
Are SCADA or telemetry equipped pump stations inspected at least once a week?
❑ ❑ ❑
Are non-SCADA/telemetry equipped pump stations inspected every day?.
W❑ ❑ ❑
Are records available that document citizen complaints?
❑ • ❑ ❑
# Do you have a system to conduct an annual observation of entire system?
❑ M ❑ ❑ '
# Has there been an observation of remote areas in the last year?
: ❑ ❑ S ❑
Are records available that document inspections of high -priority lines?
❑ ®❑ ❑
Has there been visual inspections of high -priority lines in last six months?
0 ❑ ❑ ❑
Comment: Entire system is observed every year and high priority lines are frequently
inspected they just
haven't been documenting it.
Monitoring and Reporting Requirements
Yes No NA NE
Are copies of required press releases and distribution lists available?
❑ ❑ ❑
Are public notices and proof of publication available?
❑ M ❑ ❑
# Is an annual reportbeing prepared in accordance with G.S. 143-215.1C?
❑ 0 ❑ ❑
# Is permittee compliant with all compliance schedules in the permits?
❑ ❑ 0 ❑
If no, which one(s)?
Copies of press releases were not available.
Comment: Public notices and press releases were not available. .
Operation & Maintenance Requirements
Are all'log books available?
Does supervisor review all log books on a regular basis?'
Does the supervisor have plans to address documented short-term problem areas?
What is the schedule for reviewing inspection, maintenance, & operations logs and problem areas?
weekly review
Are maintenance records for equipment available?
Is a schedule maintained for testing emergency/standby equipment?
What is the schedule for testing emergency/standby equipment?
Do pump station logs include:
Inside and outside cleaning and debris removal?
Inspecting and exercising all valves?
Inspecting and lubricating pumps and other equipment?
i
Yes No NA NE
❑ ❑ ❑
■❑❑❑
❑ ❑ ❑
■❑❑❑
❑ ❑ ❑
monthly
❑ ❑ ❑
❑■❑❑
❑■❑❑1
Page: 3

a
Permit: WQCSDO086 Owner - Facility: Town of Hot Springs
Inspection Date: 03/30/2017 Inspection Type : Collection System Inspect Non Sampling Reason for Visit: Routine
Operation & Maintenance Requirements
Inspecting alarms, telemetry and auxiliary equipment?
Is there at least one spare pump for each pump station w/o pump reliability?
Are maintenance records for right-of-ways available?
Are right-of-ways currently accessible in the event of an emergency?
Are system cleaning records available?
Has at least 10% of system been cleaned annually?
What areas are scheduled for cleaning in the next 12 months?
They clean as needed which results in more than 10% of the system being cleaned annually.
Is a Spill Response Action Plan available?
Does the plan include:,
24-hour contact numbers
Response time
Equipment list and spare parts inventory
Access to cleaning equipment
Access to construction crews, contractors, and/or engineers
Source of emergency funds
Site sanitation and cleanup materials
Post-overflow/spill assessment
Is a Spill Response Action Plan available for all personnel?
Is the spare parts inventory adequate?
Comment: Pump station logs need to document everything that is being checked on a daily inspection.
Performance Standards
Is Public Education Program for grease established and documented?
What educational tools are used?
They have a documented program for public education regarding "flushable" wipes and will add grease
education to their future mailings.
Is Sewer Use Ordinance/Legal Authority available?
Does it appear that the Sewer Use Ordinance is enforced?
Is Grease Trap Ordinance available?
Is Septic Tank Ordinance available (as applicable, i.e. annexation)
List enforcement actions by permittee, if any, in the last 12 months
Has an acceptable Capital Improvement Plan (CIP) been implemented?
Does CIP address short term needs and long term \"master plan\" concepts?
Does CIP cover three to five year period?
Yes No NA NE
❑ 2 ❑ ❑
®❑ ❑ ❑
❑ ❑ ❑
■❑❑❑
Yes No NA NE
❑■❑❑
■❑❑❑
❑ ❑ ❑
M ❑ ❑ ❑
❑ ❑ ❑
Page: 4

r
Permit: WQCSD0086 Owner - Facility: Town of Hot Springs
Inspection Date: 03/30/2017 - Inspection Type: Collection System,lnspect Non.Sampling Reason for Visit: Routine
,Performance Standards
Yes No NA.NE
Does CIP include Goal Statement?
❑ ❑ .9 El
Does CIP include_ description of project area?
: ❑ ❑ ❑
Does CIP include description of existing facilities?
❑ ❑ .E. ❑
Does CIP include known deficiencies?
❑ ❑ ❑
Does CIP include forecasted future needs?
❑ ❑ ❑
Is CIP designated only for wastewater collection and treatment?
❑ ❑ 0 ❑
Approximate capital improvement budget for collection system?
Total annual revenue for wastewater collection and treatment?
CIP Comments
Is system free of known points of bypass?
❑ ❑ ❑
If no, describe type of bypass and location
Is a 24-hour notification sign posted at ALL pump stations?
0 ❑ ❑ ❑
# Does the sign include:
Instructions for notification?
M ❑ ❑ ❑
Pump station identifier?
❑ 0 ❑ ❑
24-hour contact numbers
0 ❑ ❑ ❑
If no, list deficient pump stations
None of the pump stations have identifiers on the 24 hour notification signs.
# Do ALL pump stations have an "auto polling" feature/SCADA?
❑ M ❑ ❑
Number of pump stations
4
Number of pump stations that have SCADA
o
Number of pump stations that have simple telemetry
0
Number of pump stations that have only audible and visual alarms
4
Number of pump stations that do not meet permit requirements
0
# Does the permittee have a roof control program?
❑ M ❑ ❑
# If yes, date implemented?
Describe:
Comment: Pump station identifiers need to be added to the pump station emergency, signs.
Records
Yes No NA NE
Are adequate records of all SSOs, spills and complaints, available? ❑ ❑ ❑
Are records of SSOs that are under the reportable threshold available? ❑ ❑ ❑
Do spill records indicate repeated overflows (2 or more in 12 months) at same location? El. ❑ ❑
If yes, is there a corrective action plan? ❑ ❑ ❑
Page: 5

Permit: WQCSDO086 Owner- Facility: Town of Hot Springs
Inspection Date: 03130/2017 Inspection Type : Collection System Inspect Non Sampling Reason for Visit: Routine
Records
Is a map of the system available?
Does the map include:
Pipe sizes
Pipe materials
Pipe location
Flow direction
Approximate pipe age
Number of service taps
Pump stations and capacity
If no, what percent is complete?
List any modifications and extensions that need to be added to the map
No extensions need to be added.
# Does the permittee have a copy of their permit?
Comment: McGill Associates is creating a new map for Hot Springs.
#1 - Jackson -St.
Manhole
Is manhole accessible?
# Is manhole cover/vent above grade?.
Is the manhole free of visible signs of overflow?
Is the manhole free of sinkholes and depressions?
Is manhole cover present?
# Is manhole properly seated?
# Is manhole in good condition?
Is invert in good condition?
Is line free -flowing and unrestricted in manhole?
Is manhole free of excessive amounts of grease?
Is manhole free of excessive roots?
Is manhole free of excessive sand?
Is manhole's extended vent screened?
Are vents free of submergence?
Are manholes free of bypass structures or pipes?
Comment:
#2 - Post Office
Manhole
0
.Yes No NA NE
❑M ❑ ❑
❑0❑❑
❑ ❑ ❑
❑ ❑ ❑
❑■❑❑
❑■❑❑
❑■❑❑
75
❑❑■❑
I
Yes No NA NE
❑ ❑ ❑
❑ ❑ ❑
❑ ❑ ❑
■❑❑❑
■❑❑❑
❑ ❑ ❑
■❑❑❑
■❑❑❑
■❑❑❑
■❑❑❑
❑ ❑ ❑
■❑❑❑
Yes No NA NE
Page: 6

Permit: WQCSDO086 Owner - Facility: Town of Hot Springs
Inspection Date: 03/30/2017 Inspection Type: Collection System Inspect Non Sampling
Reason. for Visit: Routine
#2 - Post Office
Manhole
Yes No NA NE
Is manhole accessible?9
❑ ❑ ❑
# Is manhole cover/vent-above grade?
-0 ❑ ❑ ❑
Is the manhole free of visible signs of overflow?
0 ❑ ❑
Is the manhole free of sinkholes and depressions?
❑ ❑ ❑
Is manhole cover present?
❑ ❑ ❑
# Is manhole properly seated?
■ ❑ ❑ ❑
# Is manhole in good condition?
M ❑ 0 ❑
# Is invert in good condition?
e ❑ ❑ ❑
Is line free -flowing and unrestricted in manhole?
❑ ❑ ❑
Is manhole free of excessive amounts of grease?
❑ ❑ ❑
Is manhole free of excessive roots?
0 ❑ ❑ ❑
Is manhole free of excessive sand?
0 ❑ ❑ ❑
Is manhole's extended vent screened? v
❑ 0-M ❑
Are vents free of submergence?
❑ ❑ M ❑
Are manholes free of bypass structures or pipes?
M ❑ ❑ ❑
Comment:
r
#2 - Post Office
Pump Station
Yes No NA NE
Pump station type
Duplex
Are pump station logs available?
❑ ❑ ❑
Is it accessible in all weather conditions?
0❑ ❑ ❑
# Is general housekeeping acceptable?
❑ ❑ ❑
Are all pumps present?
0❑ ❑ ❑
Are all pumps operable?
0❑ ❑ ❑
Are wet wells free of excessive debris?
0 ❑ ❑ ❑
Are upstream manholes free of excessive debris/signs of overflow?
0❑ ❑ ❑
Are floats/controls for-pumps/alarms operable?
❑ M ❑ ❑
Is "auto polling" feature/SCADA present?
❑ M ❑ ❑
Is "auto polling" feature/SCADA operational?
❑ ❑ 0 ❑
Is simple telemetry present?
❑ M ❑ ❑
Is simple telemetry operational?
❑ ❑ 0 ❑
Are aodio and visual alarms present?
■ ❑ ❑ ❑
Are audio and visual.alarms operable?
0❑ ❑ ❑
Is the Pump station inspected as required?
M❑ ❑ ❑
Page:' 7

Permit: WQCSDO086 Owner - Facility: Town of Hot Springs
Inspection Date: 03/30/2017 Inspection Type: Collection System Inspect Non Sampling Reason for Visit: Routine '
#2 - Post Office
.Pump Station
Yes No NA NE
Are backflow devices in place?
❑ ❑ ❑
Are backflow devices operable?
..M El ❑ ❑
Are air relief valves in place?
❑ ❑ ® ❑
Are air relief valves operable?
❑ ❑ M ❑
# Is an emergency generator available?
M ❑ ❑ ❑
Can the emergency generator run the pumps?
M ❑ ❑ ❑
Is the pump station equipped for quick hook-up?
❑ ❑ ❑
Is the generator operable?
®❑ ❑ ❑
# Is fuel in tank and sufficient?
0 ❑ ❑ ❑
Is the generator inspected according to their schedule?
0 ❑ ❑ ❑
Is a 24-hour notification sign posted?
0 ❑. ❑ ❑
Does it include:
Instructions for notification?
❑ ❑ ❑
Pump station identifier?
❑ 0 ❑ ❑
Emergency phone number
M ❑ ❑ ❑
Is public access limited?
M ❑ ❑ ❑
Is pump station free of overflow piping?
0 ❑ ❑ ❑
Is the pump station free of signs of overflow?
0 ❑ ❑ ❑
Are run times comparable for multiple pumps?
no
Comment: Larry told me that the floats were checked once per month. I requested that they
increase their
alarm/float checks to once per week and begin documenting those checks.
RED BRIDGE -,Red Bridge
Pump Station
Yes No NA NE
Pump station type
Simplex, Single
Are pump station logs available?
❑ ❑ ❑
Is it accessible in all weather conditions?
❑ ❑ ❑
# Is general housekeeping acceptable?
E ❑ ❑ ❑
Are all pumps present?
M ❑ ❑ ❑
Are all pumps operable?
0 ❑ ❑ ❑
Are wet wells free of excessive debris?
❑ ❑ ❑
Are upstream manholes free of excessive debris/signs of overflow?
0 ❑ ❑ ❑
Are floats/controls for pumps/alarms operable?
0 ❑ ❑ ❑
Is "auto polling" feature/SCADA present?
❑ M ❑ ❑
Is "auto polling" feature/SCADA operational?
❑ ❑ ❑
Page: 8

s
1 J
Permit: WQCSDO086 Owner - Facility: Town of Hot Springs
Inspection Date: 03/30/2017 Inspection Type : Collection System Inspect Non Sampling
Reason for Visit: Routine
RED BRIDGE - Red Bridge
Pump Station
Yes No NA NE
Is simple telemetry present?
Is simple telemetry operational?
❑ ❑
Are audio and visual alarms present?
0 ❑ ❑ ❑
Are audio and visual alarms operable?
❑
Is the Pump station inspected as -required?
M ❑ ❑ ❑
Are backflow devices in place?
M❑ ❑ ❑
Are backfiow devices operable?0
❑ ❑
Are air relief valves in place?
❑ ❑ ❑
Are air relief valves operable?
❑ ❑ 0 ❑
# Is an emergency generator available?
❑ ❑
Can the emergency generator run the pumps?
0 ❑ ❑ ❑
Is the pump station equipped for quick hook-up?
0 ❑ ❑ ❑
Is the generator operable?
❑ ❑ ❑
# Is fuel in tank and sufficient?
❑ ❑ M
Is the generator inspected according to their schedule?
0 . ❑ ❑ ❑
Is a 24-hour notification sign posted?
0 ❑ ❑ ❑
Does it include:
Instructions for notification?
0 ❑ ❑ ❑
Pump station identifier?
❑ 0 ❑ ❑
Emergency phone number0
❑ ❑ ❑
Is public access limited?
0❑ ❑ ❑
Is pump station free of overflow piping?
M ❑ ❑ ❑
Is the pump station free of signs of overflow?
M ❑ ❑ ❑
Arerun times comparable for multiple pumps?
nla
Comment: All stations need identifiers on their emergency notification signs.
0
Page: 9

In accordance with Federal Law and U.S. Department of Agriculture policy, this institution is prohibited from discriminating on the
basis of race, color, national origin, age, disability, religion, sex, familial status, sexual orientation, and reprisal. (Not all prohibited
bases apply to all programs). To file a complain of discrimination, write to:
USDA, Assistant Secretary for Civil Rights
Office of the Assistant Secretary for Civil Rights
1400 Independence Avenue, S.W., Stop 9410
Washington, DC 20250-9410
Or call toll free at (8661632-9992 (English) or [phone] (TDD) or [phone] (English Federal -relay) or [phone] (Spanish
Federal Relay). USDA is an equal opportunity provider and employee
Mayor:
Troy Sidney Harrison
Clerk:
Nancy Thomas
February 9, 2017
Town of Hot Springs
P.O. Box 218
Hot Springs, NC 28743
Phone: [phone]
Fax: [phone]
Alderman:
Jeanne Gentry
Vaughn Barnett
Jimmy Moore
Tax Collector:
Clara Ramsey
Dear Water and Sewer Customers living on Conway and South Spring St.
Once again we are experiencing a problem with diapers and baby and
adult wipes being flushed into our sewer system. These objects cause our
sewer pumps to malfunction. The costs to repair these pumps will ultimately
fall into the pockets of the consumer. In other words, if this continues to be
a problem, water rates will have to increase in order to cover the expense.
PLEASE DO NOT FLUSH DIAPERS, BABY OR ADULT WIPES
OR ANY OTHER MATERIALS NOT INTENDED TO GO INTO
A SEWER SYSTEM.
This is a very simple solution to a very frustrating problem.
Thank you for your cooperation.
z4J J g r,;,�e l /l 61

ti
;.
ELE
u
F 7 o
Certified Mail # 7014 0510 0000 4466 9342
Return Receipt Requested
March.09, 2016
Sidney Harrison, Mayor
Town of Hot Springs
PO Box 218
-Hot Springs, NC 28743-0218
SUBJECT: NOTICE OF VIOLATION
Tracking Number: NOV-2016-PC-0068
Permit No. WQCSD0086
Hot Springs Collection System.,
Madison County _
Dear Permit ee:
"Gasanscr
IIit?Nr'L R tirLN3EI fu`4itT
S Tic Y .�Z1��TViERIv� tS.l'�,
The North Carolina Division of Water Resources conducted an inspection of the Hot Springs Collection System
on March 4, 2016. This inspection was conducted to verify that the collection system is operating in
compliance with, the conditions and limitations. specified in Collection System Permit No. WQCSD0086. A
summary of the findings and comments noted during the inspection are provided in the enclosed copy of the
inspection report.
The Collection. System Non -sampling inspection -was conducted by Division of Water Resources Environmental
Engineer Tim Heim from the Asheville Regional Office. Also present during the inspection were Sara Nichols,
Madison County Planner, Mike Dowd, P.E. of McGill Associates, and Larry Ricker, Greg Hicks, Randy Joseph and
Alderman Vaughn Barnett of Hot Springs.. Based on records reviewed, on -site visits to pump stations and
components of the collection system, and interviews with'town staff, the facility was found to be non -compliant
with the Deemed Collection System requirements. The following violation(s) were noted during the inspection:
State of North Carolina I Environmental Quality i Water Resources
2090 U.S. 70 Highway, Swannanoa, NC 28778
828-296-4500

Inspection Area Description of Violation
Inspections Document inspections of high priority lines and an annual observation of the entire
system.
Document when line cleaning and/or repair is performed.
Performance Standards Institute a Grease Control Program is in place as follows:
(A) For publicly owned collection systems, the Grease Control Program shall include at
least bi-annual distribution of educational materials for both commercial and residential
users and the legal means to require grease interceptors for new construction and
retrofit, if necessary, of grease interceptors at existing establishments. The plan shall
also include legal means for inspections of the grease interceptors, enforcement for
violators and the legal means to control grease entering the system from other public -
and private satellite sewer systems.
Records Complete and actively maintain a collection system map.
Complete and maintain a Spill Response Action Plan
In addition, the issues below must also be addressed:
Compliance Issue(s):
Continue to operate and maintain the collection system in compliance with the requirements outlined in 15A
,NCAC 02T .0403 (Attached) for Deemed Wastewater Collection Systems. This includes inspecting pump stations
365 days a year.
Complete a Capital Improvements Plan (CIP) to identify and prioritize upgrades to the collection system.
It is understood based on the age of the collection system and input from maintenance staff, that the system
experiences significant inflow and infiltration (I&I) during rain events. An I&I investigation to identify defects
in the system should be explored. Our office may be able to assist with resources for this project.
Remedial actions should have already been taken to correct this problem and prevent further occurrences in
the future.. The Division'of Water Resources may pursue enforcement action for this and any additional
violations of State law.
To prevent further action, please respond in writing to this office within 30 days upon your receipt of this
Notice of Violation regarding your plans or measures to be taken. to address the indicated violations and other
identified issues, if applicable.
Additionally and if you have not already done so, you may wish to consider registering to use the Division's
new a-DMR system for the completion and- electronic submittal of monthly Discharge Monitoring Reports
(DMRs). For more information, please visit the eDMR Website at the following address:
http://portal.ncdenr.orci/web/wg/admin/bog/igu/edmr.

r .
` If youxshould-have any questions, please do not hesitate to contact Timothy Heim with the Water Quality
Regional Operations Section in the Asheville Regional. Office at 828-296-4500.
Sincerely,.
G. Landon Davidson, P.G., Regional Supervisor
Water Quality Regional Operations. Section
Asheville Regional Office
Division of Water Resources, NCDEQ
ATTACHMENTS
Cc WQ 2sheville_Regionalw,OfFceEnforcerner t File ,
NPDES Compliance/Enforcement Unit - Enforcement File-
PERCS Unit
Randy Joseph, ORC
G:\WR\WQ\Madison\Collection Systems\Hot Springs Collection System\NOV-2016-PC-00068.docx

Compliance Inspection Report
Permit: WQCSD0086 Effective: 03/01/00 Expiration: Owner':
Town of Hot Springs
SOC: - Effective: Expiration: Facility:
Hot Springs Collection System
County: Madison
Region: Asheville
Contact Person: Randy A Joseph
Title:
Phone: [phone]
Directions to Facility:
System Classifications: CS1,
PrimaryORC: Randy A Joseph
Certification: 26903
Phone: [phone].
Secondary ORC(s):
On -Site Representative(s):
Related Permits:
'
Inspection Date: 03/04/2016
Entry Time: 09:OOAM Exit Time: 12:OOPM
Primary Inspector: Timothy H Heim
Phone: [phone]
Secondary Inspectot(s):
Reason for Inspection: Routine
Inspection Type: Collection System Inspect Non Sampling
Permit Inspection Type: Deemed permitted collection system management and operation
Facility Status: Compliant
Not Compliant
Question Areas:
Miscellaneous Questions
Performance Standards
Operation & Maint Reqmts
Records
Monitoring & Rpting Reqmts
Inspections
Pump Station
(See attachment summary)
-
Page: 1

Permit: WQCSDO086 Owner: Facility: Town of -Hot Springs
Inspection Date: 03/04/2016 Inspection Type : Collection System Inspect Non Sampling Reason for Visit: Routine
Inspection Summary:
Tim Heim of the Asheville Regional Office performed a Compliance Evaluation Inspection on March 4th, 2016. Larry Ricker,
Greg Hicks, Randy Joseph and Alderman Vaughn Barnett of Hot Springs were present during the inspection. Also present
during the inspection were Sara Nichols, Madison County Planner and Mike Dowd, P.E. of McGill Associates.
The following items were noted during the inspection and must be corrected in order to comply with 15A NCAC 02T:
Complete and actively maintain a collection system map.
Complete and maintain a Spill Response Action Plan
Perform and document a general observation of the entire sewer system at least once per year.
I
Perform and document a visual inspection of all high priority lines (e.g. creek crossings) at least once every six months.
Institute a Grease Control Program.' K
r.
Page: 2

Permit: WQCSDO086 Owner -Facility: Town of Hot Springs,
Inspection Date: 03/04/2016 Inspection Type: Collection System Inspect Non Sampling Reason for Visit: Routine
Performance Standards
Yes No NA NE
Is Public Education Program for grease established and documented?
❑ 0 ❑ ❑
What educational tools are used?
Currently there is no Public Education program for grease.
Is Sewer Use Ordinance/Legal Authority available?
❑ M ❑ ❑
Does it appear that the Sewer Use Ordinance is enforced?
❑ ❑ M ❑
Is Grease -Trap Ordinance available?
❑ ❑ 0 ❑
'Is Septic Tank Ordinance available (as applicable, i.e. annexation)
❑ ❑ 0 ❑
List enforcement actions by permittee, if any, in the last 12 months
Restaurants are required to have grease traps and the traps are inspected monthly by town staff.
Has an acceptable Capital Improvement Plan (CIP) been implemented?
❑ M ❑ ❑
Does CIP address short term needs and long term \"master plan\'concepts?
❑ 0 ❑ ❑
Does CIP cover three to five year period?
❑ 0 ❑ ❑
Does CIP include Goal Statement?
❑ ❑ ❑
Does CIP include description of project area?
❑ M ❑ ❑
Does CIP include description of existing facilities?
❑0 ❑ ❑
Does CIP include known deficiencies?
❑ 0 ❑ ❑
Does CIP-include forecasted future needs?
❑ ❑ ❑
Is CIP designated only for wastewater collection and treatment?
El ❑ ❑
Approximate capital improvement budget for collection system?
Total annual revenue for wastewater collection and treatment?
CIP Comments
A Capital Improvements Plan (CIP) to identify and prioritize upgrades to the collection system should be
considered.
Is system free of known points of bypass?
❑ ❑ ❑
If no, describe type of bypass and location
Staff report no known points of bypass.
Is a 24=hour notification sign posted at ALL pump stations?
l
❑ ❑ ❑
# Does the sign include:
Instructions for notification?
M ❑ ❑ ❑
Pump station identifier?
0 ❑ ❑ ❑
24-hour contact numbers
0 ❑ ❑ ❑
If no, list deficient pump stations
All pump stations have been recently upgraded and appeared in good working order. Consider upgrading the
Red Bridge Pump Station to duplex operation.
# Do ALL pump stations have an "auto polling" feature/SCADA?
❑ 0 ❑ ❑.
Number of pump stations
4
Number of pump stations that have SCADA
0
Page: 3

Permit: WQCSDO086 Owner - Facility: Town of Hot Springs
Inspection Date: 03/04/2016 Inspection Type : Collection System Inspect Non Sampling Reason for Visit: Routine
Number of pump stations that have simple telemetry 0
Number of pump stations that have only audible and visual alarms 4
Number of pump stations that do not meet permit requirements o
# Does the permittee have a root control program? ❑ 0 ❑ ❑
# If yes, date implemented?
Describe:
All pump stations have audio and visual alarms and are checked twice daily.
Comment: Pump stations have telemetry potential, but equipment not installed.
Inspections
Yes No NA NE
Are maintenance records for sewer lines available?
❑ ❑ ❑
Are records available that document pump station inspections?
0 ❑ ❑ ❑
Are SCADA or telemetry equipped pump stations inspected at least once a week?
❑ ❑ 0 ❑
Are non-SCADA/telemetry equipped pump stations inspected every day?
N ❑ ❑ ❑
Are records available that document citizen complaints?
❑ E ❑ ❑'
# Do you have a system to conduct an annual observation of entire system?
❑ ❑ ❑
# Has there been an observation of remote areas in the last year?
❑ El❑
Are records available that document inspections of high -priority lines?
❑ N ❑ ❑
Has there been visual inspections -of high -priority lines in last six months?
❑ E ❑ ❑
Comment: Document inspections of high priority lines and an annual observation of the entire system.
Document when line cleaning and/or. repair is performed.
Operation & Maintenance Requirements Yes No NA NE
Are all log books available? N ❑ ❑ ❑
Does supervisor review all log books on a regular basis? ❑ ❑ El
Does the supervisor have plans to address documented short-term problem afeas? ' N ❑ ❑ ❑
What is the schedule for reviewing inspection, maintenance, & operations logs and problem areas?
Short term problems are addressesd as they occur.
Are maintenance records for equipment available? 0 ❑ ❑ ❑
Is a schedule maintained for testing emergency/standby equipment? 0 ❑ ❑ ❑
What is the schedule for testing emergency/standby equipment? Monthly
Do pump station logs include:
Inside and outside cleaning and debris removal? N ❑ ❑ ❑
Inspecting and exercising all valves? N ❑ ❑ ❑
Inspecting and lubricating pumps and other equipment? N ❑ ❑ ❑
Inspecting alarms, telemetry and auxiliary equipment? 0 ❑ ❑ ❑
Is there at least one spare pump for each pump station w/o pump reliability? 0 ❑ ❑ ❑
Are maintenance records for right-of-ways available? ❑ ❑ N ❑
Are right-of-ways currently accessible in the event of an emergency? ❑' ❑ ❑
Page: 4

Permit: WQCSD0086 Owner - Facility: Town of Hot Springs
Inspection Date: 03/04/2016 Inspection Type : Collection System Inspect Non Sampling
Reason for Visit: Routine
Are system cleaning records available? =
❑ ❑ ❑
Has at least 100/6 of system been cleaned annually?
❑ ❑ ❑ ❑
What areas are scheduled for cleaning in the next 12 months?
Lines are cleaned as necessary. Staff report no hard to access areas.
Is a Spill Response Action Plan available?
❑ 0 ❑ ❑
Does the plan include:
24-hour contact numbers
❑ ❑ M ❑
Response time
❑ ❑ ❑
Equipment list and spare parts inventory
❑ ❑ 0 ❑
Access to cleaning equipment
❑ ❑ M ❑
,Access to construction crews, contractors, and/or engineers
❑ ❑ 0 ❑
Source of emergency funds
❑ ❑ M ❑
Site sanitation and cleanup materials
❑ ❑ 0 ❑
Post-overflow/spill assessment
❑ ❑ M ❑
Is a Spill Response Action Plan available for all personnel?
❑ ❑ ❑
Is the spare parts inventory adequate?
0 ❑ ❑ ❑
Comment: Spare parts adequate as reported by staff.
Records
Yes No NA NE
Are adequate records of all SSOs, spills and complaints available?
❑ ❑ ❑
Are records of SSOs that are under the reportable threshold available?
❑ ❑ ❑
Do spill records indicate repeated overflows (2 or more in 12 months) at same location?
❑ • ❑ ❑
If yes, is there a corrective action plan?
❑ ❑ M ❑
Is a map of the system available?
0 ❑ ❑ ❑
Does the map include:
Pipe sizes
❑ ❑ ❑
Pipe materials
❑ 0 ❑ ❑
Pipe location
❑ M ❑ ❑
Flow direction
❑ 0 ❑ ❑
Approximate pipe age
❑ 0 ❑ ❑
Number of service taps
❑ M ❑ ❑
Pump stations and capacity
❑ N ❑ ❑
If no, what percent is complete?
75?
List any modifications and extensions that need to be added to the map
The only available map is extremely outdated (created in 1950's) and replacing it should be a priority.
# Does the permittee have a copy of their permit?
M ❑ ❑ ❑
Comment: Review permit requirements for Deemed Collection Systems.
Monitoring and_RepOrtinq Requirements
Yes No NA NE
Page: 5

Permit: WQCSD0086 Owner - Facility: Town of Hot Springs
Inspection Date: 03/04/2016 Inspection Type : Collection System Inspect Non Sampling Reason for Visit: Routine
Are copies of required press releases and distribution lists available? - ❑ ❑ ❑
Are public notices and proof of publication available? M ❑ ❑ ❑
# Is an annual report being prepared in accordance with G.S. 143-215.1 C? 0 ❑ ❑ ❑
• - i
# Is permittee compliant with all compliance schedules in the permits? i ❑ ❑ ❑
If no, which one(s)?
Comment:
Page: 6

PAT MCCRORY
Water Resources
ENVIRONMENTAL QUALITY
March 9, 2016
Mr. Sidney Harrison
Town of Hot Springs
P.O. Box 218
Hot Springs, North Carolina 28743 0218
SUBJECT: Compliance Evaluation Inspection
Town of Hot Springs Deemed Collection System
Permit No: WQCSDO086
Madison County
Dear Mr. Harrison:
Governor
DONALD R. VAN DER VAART
Secretary
S. JAY ZIMMERMAN
Director
On February 4, 2016, I conducted a Compliance Evaluation Inspection of the Deemed Wastewater
Collection System that serves the Town of Hot Springs. Also present during the inspection were
Sara Nichols, Madison County Planner and Mike Dowd, P.E. of McGill Associates. Based on
records reviewed, on -site .visits to pump stations and components of the collection system, and
interviews with town staff, the facility was found to be non -compliant with the Deemed Collection
System requirements.
The requirements for your sewerage collection system can be found in '15A NCAC 02T .0403,
Permitting ByRegulation. These regulations place significant operation, maintenance and reporting
requirements on those entities that own or operate a wastewater collection system with average daily
flows of less than 200,000 gallons per day. I have included a copy of the regulations for your
reference.
A report is attached for -your records with findings summarized. The following items were noted
during the inspection and must be corrected in order to comply with 15A NCAC 02T:
Complete and actively maintain a collection system map.
• Complete, and maintain a Spill Response Action Plan
• Perform and document a general observation of the entire sewer system at least once per year.
• Perform and document a visual inspection of all high priority lines (e.g. creek crossings) at least
once every six months.
• Institute a Grease Control Program is in place as follows:
• (A) For publicly owned collection systems, the Grease Control Program shall include at least bi-
annual distribution of educational materials for both commercial and residential users and. the legal
means to require grease interceptors for new construction and retrofit, if necessary, of grease
interceptors 'at existing establishments. The plan shall also include legal means for inspections of
the grease interceptors, enforcement for violators and the legal means to control grease entering the
system from other public and private satellite sewer systems.
State of North Carolina I Environmental Quality I Water Resources
2090 U.S. Highway 70 Swannanoa, NC 28778
828 296 4500

• Continue to operate and maintain the collection system in compliance with the requirements
outlined in 15A NCAC 02T .0403 (Attached) for Deemed Wastewater Collection Systems.
• A Capital Improvements Plan (CIP) to identify and prioritize upgrades to the collection system
should be considered.
In addition to the items described above, it is understood based on the age of the collection system
and input from maintenance staff, that the system experiences significant inflow and infiltration
(I&I) during rain events. An I&I investigation to identify defects in the system should be explored.
Our office may be able to assist with^resources for this project.
The assistance of Larry Ricker, Greg Hicks, Randy Joseph and Alderman Vaughn Barnett in
conducting the inspection was greatly appreciated. If there are questions or additional information is
needed regarding system operation, maintenance, or permit questions, please feel free to contact me
at 828-296-4500. Please refer to the enclosed inspection report for additional observations and
comments.
Sincerely,
Tim Heim, P.E.
Environmental Engineer
Enc.
cc: Randy Joseph, ORC
MSC 1617-Central Files -Basement
Asheville Files
G:\WR\WQ\Madison\Collection Systems\Hot Springs Collection System\CEI letter 03-04-2016.doc

Water Resources
ENVIRONMENTAL QUALITY
Pigeon River Fund Board
4 Vanderbilt Park Drive
Ste. 300
Asheville, NC 28803
PAT MCCRORY
Governor
DONALD R. VAN DER VAART
Secretary
S. JAY ZIMMERMAN
Director
March 15, 2016
SUBJECT: ' Town of Hot Springs Wastewater System Improvement Project
Madison County, NC i
Dear Pigeon River Board Members:
Thank you for your consideration of the application for the Town of Hot Springs Wastewater
System Improvement Project.
The Town of Hot Springs. has received multiple Notices of Violation (NOVs) in the past year
related to aging wastewater collection infrastructure, including a pump station overflow in August
2015 and a non -compliant inspection in March 2016. (Inspection Report Attached). These NOVs
represent leading indicators of larger problems that require funding support to address.
While the items on the inspection list are significant, a great deal of progress can be made with
even a modest amount, of funding assistance. Priority items include development of 'an accurate
collection system map, Capital Improvement Plan, smoke testing to locate defects for repair, -and
redundancy at all pump stations.
The DEQ Division of Water Resources will continue to work with the Town of Hot Springs and
Madison County Planner Sara Nichols to ensure that the natural resources .and outdoor recreation
opportunities that are critical to theltown's economic well-being are protected and enhanced.
Tim Heim, P.E.
Environmental Engineer -
Enc.
cc: MSC 1617-Central Files -Basement
Sara Nichols — Madison County Planner (electronic copy)
Asheville Files
G:\WR\WQ\Madison\Collection Systems\Hot Springs Collection SysternTigeon River Board Grant Support Mar 15 2016.docx
State of North Carolina I Environmental Quality I Water Resources
Asheville Regional Operations Center
2090 US 70 Highway, Swannanoa, North Carolina 28778
828/2964500

Certified Mail. # 7014 0510 0000 4466 9342
Return Receipt Requested
March.09, 2016
Sidney Harrison, 'Mayor
Town of Hot Springs
PO Box 218
-Hot Springs, NC 28743-0218
SUBJECT: NOTICE OF VIOLATION
Tracking Number: - NOV'2016-PC-0068
Permit No. WQCSp0086
Hot Springs Collection System.
Madison County
Dear Permittee:..
The North Carolina Division of Water Resources conducted an inspection of the Hot Springs Collection System
on March 4, .2016. This inspection was conducted to verify that the collection system is operating in
compliance with the conditions and limitations specified in -Collection System Permit No., WQCSD0086. A
summary of the findings and comments noted. during the inspection are provided in the enclosed copy of the
inspection report.
The Collection. System Non -sampling inspection was conducted by Division of Water Resources Environmental,
Engineer Tim Heim from the Asheville Regional Office. Also present. during the inspection were Sara -Nichols,
Madison County Planner, Mike Dowd,'P.E. of McGill Associates, and Larry Ricker,; Greg Hicks, Randy Joseph and
Alderman Vaughn Barnett of Hot Springs.. Based on records reviewed, on -site visits -to pump stations and -
components of the collection system, and interviews with town staff, the'facility was found to be non -compliant
with the Deemed Collection System requirements. The following violations) were noted during the inspection:
State of North Carolina I Environmental Quality I Water Resources ;
2090 U.S. 70 Highway,'Swannanoa, NC, 28778
828-296.4500
r

Wi+ ection Area
Inspections: )
-Description of Violation
Document inspections of high priority lines and an annual observation. of the entire
system.
Document when line cleaning and/or repair is performed.
Performance Standards Institute a Grease Control Program is in place as follows:
(A).For publicly owned collection systems, the Grease Control Program shall include at
least bi-annual distribution of educational materials for both.commercial and residential
users and the legal means to require grease interceptors for new construction and
retrofit, if necessary, of grease interceptors'at existing establishments. The plan shall
also include legal means for inspections of the grease interceptors, enforcement for
violators and the legal means to control grease entering the system from other public -
and,private satellite sewer systems.
Records Complete and actively maintain a collection system map.
Complete and maintain a Spill Response Action Plan
In addition; the issues below must also be addressed:
Compliance Issue(s):
Continue to operate and maintain the collection system. in compliance with the requirements outlined in 15A
NCAC 02T .0403 (Attached) for Deemed Wastewater Collection Systems. This includes inspecting pump stations
.365 days a year.
Complete a Capital Improvements Plan (CIP) to identify and prioritize upgrades to the collection system.
It is understood based on the age of the collection system and input from maintenance staff, that the system
experiences significant inflow and infiltration (I&I) during rain events. An .I&I investigation to identify defects
in the system should be explored. Our office may be able to assist with resources for this project.
Remedial actions should have already been taken to correct this problem and prevent further occurrences in
the future.. The Divisionof Water Resources may pursue enforcement action for this and any additional
violations of State law.
To prevent further action, please respond in writing to this office within 30 days upon your receipt of this
.Notice of Violation regarding your plans or measures to be taken. to address the indicated violations and other
identified issues, if applicable.
Additionally and if you have not.already done so, you may wish to consider registering to use the Division's
new a-DMR system for the completion and, electronic submittal of monthly Discharge Monitoring Reports
(DMRs). For more information, please visit the eDMR Website at the following address:
http://portal.ncdenr.org/web/M/admin/bog/ipu/edmr.

If you should have any questions, please do not hesitate to contact Timothy Heim with the Water Quality
Regional Operations Section in. the Asheville Regional Office at 828-.296-4500.
Sincerely,.,
G. Landon Davidson, P.G, Regional Supervisor
Water Quality Regional Operations.'Section
Asheville Regional
' egionaOffice
Division of Water Resources, NCDEQ
ATTACHMENTS
Cc: WQS Asheville Regional Office - Enforcement File
NP ' DES Cbmpliance/Enfbrcement Unit - Enforcement File-
PERCS Unit -
Randy Joseph, ORC
G:\WR\WQ\Madison\Collect!on Systerns\Hot Springs Collection System\NOV-2016-K-00068,dob<

r Iy
Compliance Inspection Report
Permit: WQCSDO086 Effective: 03/01/00 Expiration: owner:
Town of Hot Springs
SOC: Effective: Expiration: Facility:
-Hot Springs Collection System
County: Madison
e Region: Asheville ,
f
i Contact Person: .Randy A Joseph
Title:
Phone: [phone]
Directions to Facility:
System Classifications: CS1,
PrimaryORC: Randy A Joseph
Certification: 26903
Phone: [phone]
Secondary ORC(s):
On -Site Representative(s):
Related Permits:
N
Inspection Date: 03/04/2016
Entry Time: 09:OOAM Exit Time: 12:OOPM
Primary Inspector: Timothy H Heim
Phone: [phone]
Secondary Inspector(s):
Reason for Inspection: Routine
Inspection Type: Collection System Inspect Non Sampling
Permit Inspection Type: Deemed permitted collection system management and operation
Facility Status: Q Compliant
Not Compliant
Question Areas:
Miscellaneous Questions
-Performance Standards
Operation & Maint Reqmts
Records
Monitoring & Rpting Reqmts
Inspections
Pump Station
(See attachment summary)
C.
Page: 1

Permit: WQCSDO086 Owner • Facility: Town of Hot Springs --
Inspection Date:. 03/04/2016 Inspection Typo: Collection System Inspect Non Sampling Reason for visit: Routine '
Inspection Summary:
Tim Heim of the Asheville Regional Office' performed a Compliance Evaluation Inspection on March 4th, 2016. Larry Ricker,
Greg Hicks, Randy Joseph and Alderman Vaughn Barnett of Hot Springs were present during the inspection. Also present
during the inspection were Sara Nichols, Madison County Planner and Mike -Dowd.,. P.E. of McGill Associates. q=
The following items were noted during the inspection and must be corrected in order to.comply with 15A NCAC 02T: y=
Complete and actively maintain a collection'system map. -
Complete and maintain a Spill Response Action Plan
Perform and document a.general observation of the entire sewer system at least once per year.
Perform and document a visual inspection of all high priority lines (e.g,. creek crossings) at least once every six months.
Institute a Grease Control Program.'
i
Page: 2

Permit: WQCSDO086 Owner • Facility: Town of Hot Springs
Inspection Date: 03/04/2016 ' Inspection Type : Collection System Inspect Non Sampling
Reason for Visit- Routine
Performance Standards
Yes No NA NE
Is Public Education Program for grease established and documented?
❑ ❑ ❑
What educational tools are used?
Currently there is no Public Education program for grease.
Is Sewer Use Ordinance/Legal Authority available?
❑ ❑ ❑
Does it appear that the Sewer Use Ordinance is enforced?
❑ ❑ M ❑
Is Grease Trap Ordinance available?
— ❑ ❑ ❑
'is Septic.Tank Ordinance. available (as applicable, i.e. annexation)
❑ ❑ M ❑
List enforcement actions by pennittee, if any, in the last 12 months
Restaurants are.required to have grease traps and the traps are inspected monthly by town staff.
Has an acceptable Capital Improvement Plan (CIP) been implemented?
❑ ❑- ❑
Does CIP address short term needs and long term \"master plan\' concepts?
❑ ❑ ❑
Does CIP cover three to five year period?
❑ ❑ ❑
Does CIP include Goal Statement?
❑ 0 ❑ ❑
Does CIP'include description of project area?
❑ 0 ❑ ❑
Does CIP include description of existing facilities?
❑ .� ❑ ❑
Does CIP include known deficiencies?
❑ 0 .❑ ❑
Does CIP include forecasted future needs?
❑'M ❑ . ❑
i
Is CIP designated only for wastewater collection and treatment?
❑ 0 ❑ ❑
Approximate capifal improvement budget for collection system?
r
Total annual revenue for wastewater collection and treatment?
CIP Comments
A Capital Improvements Plan (CIP) to identify and prioritize upgrades to the collection system should be
considered.
Is system free of known points of bypass?
M ❑ ❑ ❑
If no, describe type of bypass and location
Staff report no known points of bypass.
Is a 24=hour notification sign posted at ALL pump stations?
M ❑ ❑ ❑
# Does the sign include:
Instructions for notification?
M ❑ ❑ ❑
Pump station identifier?
M ❑ ❑ ❑
24=hour contact numbers
0 ❑ ❑ ❑
If no, Jist deficient pump stations
All pump stations have been recently upgraded and appeared in good working order. Consider upgrading the
Red Bridge Pump Station to duplex operation.
# Do ALL pump stations have an "auto polling" feature/SCADA? ❑ ❑ ❑,
Number of pump stations 4
Number of pump stations that have SCADA 0
Page: 3
N

Permit: WQCSDO086 Owner -Facility: Town of Hot Springs
'Inspection Data: 03/04/2016 Inspection Type: Collection System Inspect Non Sampling Reason for Vislt: Routine
Number of pump stations that have simple telemetry 0
Number of pump stations that have only audible and visual alarms 4
Number of -pump stations that do not meet permit requirements 0
# Does the-permittee have a root control program? [] N ❑ ❑
# If yes, date implemented?
Describe:
All pump stations have audio and visual alarms and are checked twice daily.
Comment: Pump stations have -telemetry potential, but equipment not installed.
Inspections
Are maintenance records for sewer lines available?
Are records available that document pump station inspections? Are SCADA or telemetry equipped pump stations inspected at least once a week?
Are non-SCADA/telemetryequipped pump stations•inspected everyday?
Are records available that'document citizen complaints? .
# Do you,have a system to conduct an annual observation of entire system?
# Has there been an observatior of remote areas in the last year?
Are records available that document inspections of high -priority lines? _
Has there been visual inspections -of high -priority lines in last six months?
Comment:. DocUment'inspections of high priority lines and an annual observation of the entire system.
Document when line cleaning and/or repair is performed.
Operation & Maintenance Requirements
Are all log books available?
Does supervisor review all log books on a regular basis?
Does the supervisor have plans to address documented short-term problem areas?
What is the schedule for reviewing inspection, maintenance, & operations logs and problem areas?
Short term problems are addressesd as they occur.
Are maintenance records for equipment available?
_Is a schedule maintained for testing emergency/standby equipment?
What is the schedule for testing emergency/standby.equipment?
Do pump station logs include:
Inside and outside cleaning and debris removal?
Inspecting and exercising all valves?
Inspecting. and lubricating pumps and other equipment? '
Inspecting alarms, telemetry and auxiliary equipment?
Is there at least one spare pump for each pump station w/o pump reliability?
Are maintenance records for right-of-ways available?
Are right-of-ways currently accessible in the event of an emergency?
Yes No NA NE
❑■❑❑
❑ ❑El
❑ ❑ ❑
❑ ❑ ❑
❑■❑❑
❑ N ❑ ❑
❑.❑N❑ •1
❑ ❑ ❑
❑■❑❑
Yea No NA NE
❑ ❑ ❑
❑❑❑.
■❑❑❑
❑ ❑ ❑
Monthly
■❑❑❑,
❑ ❑ ❑
• ❑ ❑ ❑
• ❑ ❑ ❑
11110
❑❑■❑
❑' ❑ ❑
Page: 4

Perrnit: WQCSDO086 Owner- Facility: Town of Hot Springs
' Inspection Date: 03/04/2016 Inspection Type: Collection System Inspect Non Sampling
Reason for M t Routine
Are system cleaning records available?
❑ 0 ❑ ❑
Has at least 10% of system been cleaned annually?
❑ ❑ ❑ ❑
What areas are scheduled for cleaning in the next 12 months?
Lines are cleaned as necessary. Staff report no hard to access areas.
Is a Spill Response Action Plan available?
❑ M ❑ ❑
Does the plan include:
24-hour.contact numbers
0 ❑ M ❑
Response time
❑ ❑ ❑ '
Equipment list and spare parts inventory
❑ ❑ 0 ❑
Access to cleaning equipment
❑ ❑ 0 ❑
,Access to construction crews, contractors, and/or engineers
❑ ❑ ❑ ,
Source of emergency funds r
❑ ❑ M ❑
Site sanitation and cleanup materials
❑ ❑ 0 ❑
Post-overflow/spill assessment
❑ ❑ M ❑
Is a Spill Response Action Plan available for all personnel?
❑ M ❑ Y 0
Is the spare parts inventory adequate?
0 ❑ ❑ ❑
Comment:, 'Spare parts adequate as reported by staff.
Records
Yes No NA NE
Are'adequate records of all SSOs, spills and complaints available? ..
❑ ❑ ❑
Are records of SSOs that are under the reportable threshold available?
❑ M IT ❑
Do spill records indicate repeated overflows (2 or more in 12 months) at same'tocation?
❑ ❑ ❑
If yes, is there a corrective action plan?
❑ ❑ M ❑
Is a map of the system available?
❑ ❑ ❑
Does the map include:
Pipe sizes-.
❑ M ❑ ❑ .
Pipe materials •
❑ ❑ ❑
Pipe location
❑ M ❑ ❑
Flow direction
❑ : ❑ ❑
Approximate pipe age
❑ M.El ❑
Number of service taps
❑ 0 ❑ ❑
Pump stations and capacity
❑ M ❑ ❑
If no, what percent is complete?
75?
List any modifications and extensions that need to be added to the map
The only available map is extremely outdated (created in 1950's) and replacing it should be a priority.
# Does the permittee have a copy of their permit?
. ❑ ❑
Comment: Review permit requirements for Deemed Collection Systems.
Monitorina and Reporting Requirements Yes No NA NE
Page: 5

Permit. WQC8D0086 Owner -Facility: Town of Hot Springs
.Inspection Date: 03/04/2016 Inspection Type : Collection System Inspect Non Sampling Reason for visi4:' Routine +
Are copies of required press releases and distribution lists available? - ❑ ❑ ❑
Are public notices and proof of publication available? 0 ❑ 0 ❑ H
# Is an annual report being prepared in accordance with G.S. 143-215.1C? ❑ [] ❑
# Is permittee compliant with all compliance schedules in the -permits? 0 ❑ .❑ ❑ '
If no, which one(s)?
• Comment:
Page: 6

7 -cvxor3
-� LASS t �0'0 A4, b� G2ye
co
ii),v\4 vA P5/, or uz4 Ttloo(p
�z 1cli. Cyr, Qjo

' ,own of not Springs -
Sanitary Sewer Overflow (S.S.O.)
Cleanup and Pumping
Procedures
As Adopted By:
The Town of Hot Springs

Department of Public Works
Operations Division
Memorandum
FROM: Public Works Director
TO: All Town ;Employees
SUBJECT:
Sanitary Sewer Overflow (S.S.O.) Response Procedures
Sanitary Sewer Overflows endanger our environment and potentially the health
any citizens, or employees that come into contact with an S.S.O. S. .
can result in significant penalties from State and Federal environmental regulatory
Unchecked S.S.O
agencies as well. The procedures below were designed to protect our environment,
citizens, and employees from an S.S.O. event. These procedures apply nn
PPIY to all Town
2• - Upon discovery or a report of an S.S.O. notify the public works department
immediately. If it is after working hours notify the public works employee
and the Public Works Administrator immediately. If for some r
on call
works employee on call cannot be reached, notify the next public works employee
call back -list. I cannot impress on you enough that this nee reason the public
delay. The public works employee will respond without delay.
to be done without o
3. Upon
P arrival, the -public works employee will make an immediate assessment to
determine if an S.S.O. event has taken place. If an event has taken lace
progress, the employee will attempt to eliminate the source of the S.S.O. ' or is in
any and all spillage that has taken place. The employee will also insure that the
Public Works Administrator and anources and contair
eliminate the blockage and contain he S.S.O. have been contacted.or as needed to
4• In the event that the Public Works De
departments within the town or assistance from other tovv nt needs s the from
n Mar
be contacted and informed of the situation and the type of assistance needed
Hager is to
5• Please review and familiarize yourself with he attached Sanita
(S.S.O.) Procedures Manual and contact list. D' Sewer Overflow
Will need assistance from other departments in Townevent we have a large S.S.O. w,;

CONEDURES
t • As soon as the employee arrives on site of the S.S.O. their first priority will be to contaii
the spill as not to allow it to reach surface waters. If there is no danger of the S.S.O.
reaching surface waters, contain the S.S.O. to as small an area as possible (See attached
in to aid in estimating the amount of overflow).
2. The second priority shall be to tape off the S.S.O. area .to prevent any unauthorized
person from entering the contaminated'area. This includes the banks of surface waters
that S.S.O. has reached.
3. Containment shall be accomplished in any number of ways including but not limited
the construction of; ditches, ponds, or dams. The sewage contained in these contaimten :
areas shall be pumped back into the sewer system or transported to the WWTP by
Pumper truckers.
4. Trash pumps capable of handling the flow of the sewer line are to be placed at the
overflowing manhole and the sewage pumped into the next downstream manhole until
the blockage in corrected. One employee shall remain-onsite until the pumps are no
longer needed.
L_0CKA,GE CORRECTION PROCEDURES
1 As soon as the S.S.O. has been contained and a bypass pumping system has been set up,
attempt to eliminate the blockage by first checking for problems 'in the invert of the
overflowing manhole.
2. Utilizing the Town of Marshall's equipment and outside contractors (if needed) eliminat
the blockage (see attached contact list for contractors). Containment and bypass pumpir. g
are to remain operational until the blockage is corrected.
CLEANUP PROCEDURES
ALL. S.S.O.
1 • Remove all paper, plastic or any other non -decomposing material from site. Material
should be bagged in a container clearly marked biohazard and transported to the WWTp
ON API4AI T OR CONCRETE
Set up containment at or near the storm drainage
drainage system. system; do not let spill enter the storm .
2. Put up warning tape around the S.S.O. area.

3 . Spread lime on spillage and sand (or equivalent material) to the depth of 1 inch. Let this
stand for one hour -and sweep up. If moisture or grease is still present, repeat procedure.
4. After removing the contaminated material, wash down the area will high pressure water
and Chlorox. Pump this back into the sewer system. Transport wet sand to drying beds
at the Waste Water Treatment Plant.
5. If this spill goes into the storm drainage system, refer to creek procedure.
IN CREEK OR STREAM[
l If possible a dam needs to be constructed near a manhole or at a location which is
accessible to the Jet/vacuum truck. Build the dam using dirt that in capable of handling
creek and hydrant water without dam failure. Station two pumps at the dam that are
capable of handling creek flow. Use one pump as a backup. Have backhoe at site with
extra material at all times during pumping operations. There will be two workers at the
Pump site at all times during pumping operations. Pump effluent from the dam into the
manhole.
Put up warning tape from the S.S.O. site to the pump site on both sides of the creek in
Populated areas. In unpopulated areas restrict access where there is any chance of
humans coming in contact with the S.S.O.
s. Flush the stream with water fi•om a sufficient number of hydrants to remove waste
product from the creek. Have Wastewater Treatment Operator pull samples. Continue 1 D
Pump and flush stream until all fecal coliform tests comeback 500 colonies/ml or less.
Pull samples every 24 hours until this reading is obtained. Pull samples 100 feet above
the S.S.O. site, at the site, and at 400 feet intervals reaching the pumping site.
4. If Rip Rap is in creek, wash down with high pressure water until there is no waste residue
remaining on, or within the Rip Rap structure.
5. If sludge is in creek, broom creek bottom and sides until there is no waste re
remaining. sidue
6. If creek flows into bodies of water used for recreation and/or drinking, notify th
county and local officials as soon as the problem is discovered. If this happens, refer to 1
Pond and Lake Procedure.
IN POND OR LAKE
1 Put up warning tape, black on red, on the shoreline at the containment area.
2. In a pond, have WWTP operator collect fecal coliform samples and Dissolved Oxygen
(D.O.) readings around the entire circumference. Set up pumping operations below the
dam.

In accordance with Federal Law and U.S. Department of Agriculture policy, this institution Is prohibited from discriminating on the
basis of race, color, national origin, age, disability, religion, sex, familial status, sexual orientation, and reprisal. (Not all prohibited
bases apply to all programs). To file a complain of discrimination, write to;
USDA, Assistant Secretary for Civil Rights
Office of theAssistant Secretary for Civil Rights
1400 Independence Avenue, S,W„ Stop 9410
Washington, DC 20250-9410
Or call toll free at [phone] (English) or [phone] (TDD) or [phone] (English Federal -relay) or [phone] (Spanish
--- Federal Relay) USDA is an equal opportunit. provider and employer.
Mayor:
Troy Sidney Harrison
Clerk:
Nancy Thomas
March 31, 2016
To; Keith Webb
From: Town of Hot Springs
RE: Collection System Permit.
Mr. Webb,
Town of Hot Springs
P.O. Box 218
Hot Springs, NC 28743
Phone: [phone]
Fax: [phone]
Alderman
Jeanne Gentry
Vaughn Barnett
Jimmy Moore
Our Main Sewer Plant is at 80,000 gallons per day. No permit is issued unless gallons
equal or exceed 200,000 per day as we were informed by Linda at the Department of Water
Quality, Swannanoa Office.
Randy Joseph will get information to all water customers on the disposal of grease.
Randy will also update our Emergency Response Plan,

S.S.O. Telephone Contact Num
State of North Carolina Asheville Regional Office,
Division of Water Quality [phone]
State of North Carolina Division of Emergency Management,
(for after -hour spills that reach a waterway) [phone]
Madison County Emergency Management 911
Madison County Health Department [phone]
Water/Sewer System Operator
Collection System ORC [phone]
Randy Joseph
Maintenance Supervisor
Larry Ricker [phone]
Mayor - Sidney Harrison Home [phone]
Cell [phone]
Alderman - Jeanne Gentry
[phone]
Alderman - Vaughn Barnett
[phone]
Alderman - Jimmy Moore
[phone]
Madison County Sheriff's Department
[phone]
Hot Springs Police Department
Office [phone]
David Shelton, Police Chief
Cell [phone]
Maintenance Employee Contact List
Larry Ricker [phone]
Greg Hicks [phone]

3. In a large lake, have WWTP operator collect fecal coliform samples 2 feet off the bottont.
D.O. readings are to be done 1 foot under the surface. Take equal sampling amounts
around the circumference of the structure.
4. When the first sampling results come in, contact the North Carolina Department of Water
Quality for appropriate action if the fecal coliform counts are greater than 8,000
colonies/mi.
5. Continue pumping until 500 colonies/MI or less are obtained in the structure.
Keep monitoring fecal coliform counts until the North -Carolina Department of Water
Quality or the Madison County Public Health Department says that monitoring is no
longer required.
O>lJ-- T---
I . Put up warning tape, "Danger Do No Enter," around the S.S.O. site.
In open area, lime (powder) heavily and till. Repeat procedure. Seed and then put down
straw.
3. In an area where there is undergrowth or small trees, wash area with large amounts of
water. Push towards the containment area and pump site. Do this until no waste remain Wait for 12 to 24 hours then lime the area heavily. Do not lime when the weather
forecast is predicting rainfall.
IN CITTZEN'S WARD
Till the area whenever possible. Apply lime, seed, and straw.
2. If not able to till, apply lime and two inches of topsoil and mix thoroughly. Lime again
lightly, then seed, and cover with straw.

30.
b) If, after the expiration of 72 hours, such
has not remedied the failure. Person
the Engineer -Manager
shall report the facts to the Town Council, in
writing.
c) The Town Council may thereupon, without f
notice urther
cause the water service from the public water
system to be discontinued for such person or cause
the connection to the sanitary sewer system to
severed for such person. be
d) In any case where water service is discontinued or

C.{
31.
Sec. 14,03 In any case involving a person who fails to comply
With any of these Regulations but who is not di�r
cha . p y
Into the sanitary sewerage system,the Enginging waste
eer-Manager shall
give notice. to such person by registered mail stating the s
Of the failure of compliance and requiring that the specifics
Person
promptly remedy the failure. At the same time, the Engineer -
Manager shall report the facts of such case, in writing, to t
Town Council and agency to such other government a y he
9 y a s may have
jurisdiction and power to take appropriate enforcement actin
n.
Section 15. SEVERABILITY
Sec. 15.01 If any section, clause, provision, or portion of
Resolution shall be held to be invalid or unconstitutionalthis
by any
court of competent jurisdiction, such holding shall not affect
any other section, clause, provision, or portion of this resolution
Section 16. EFFECTIVE DATE
Sec. 16.01 This Resolution and these Regulations
g ons shall become
effective on
Sec. 16.02 ADOPTED THIS

F
PAT MCCRORY
7:.y.
Water Resources
ENVIRONMENTAL QUALITY
o Governor
IL
DONALD R. VAN DER VAART
- - -- Secretary S. JAY ZIMMERMAN
Director
Pigeon River Fund Board
4 Vanderbilt Park Drive
Ste. 300
Asheville, NC 28803
March 15, 2016
SUBJECT: Town of Hot Springs Wastewater System Improvement Project
Madison County, NC
Dear Pigeon River Board Members:
Thank you for your consideration of the application for the Town of Hot Springs Wastewater
System Improvement Project.
The Town of Hot Springs has received multiple Notices of Violation (NOVs) in the past.year
related to aging wastewater collection infrastructure, including a pump station overflow in August
2015 and a non -compliant inspection in March 2016. (Inspection Report Attached). These NOVs
represent leading indicators of larger problems that require funding support to address.
While the items on the inspection list are significant, a great deal of progress can be made with
even a modest amount of funding assistance. Priority items include .development of an accurate
collection system map, Capital Improvement Plan, smoke testing to locate defects for repair, and
redundancy at all.pump stations.
The DEQ Division of Water Resources will continue to work with the Town' of Hot Springs and
Madison County Planner Sara Nichols to ensure that the natural resources and outdoor recreation
opportunities that are critical to the town's economic well-being are protected and enhanced.
Tim Heim, P.E.
Environmental Engineer
Enc.
cc: MSC 1617-Central Files -Basement
Sara Nichols — Madison County Planner (electronic copy)
Asheville -Files
G:\WR\WQ\Madison\Collection Systems\Hot Springs Collection System\Pigeon River Board Grant Support Mar 15 2016.docx
State of North Carolina I Environmental Quality I Water Resources
Asheville Regional Operations Center
2090 US 70 Highway, Swannanoa, North Carolina 28778
828/296-4500

Certified Mail # 7014 0510 0000 44669342
Return Receipt Requested
March 09, 2016
Sidney Harrison, -Mayor
Town of Hot Springs
PO Box 218,
-Hot Springs, NC 28743-0218 fi
suBjEcr: NOTICE OF VIOLATION
Tracking Number: - NOV'2016-PC-0068
Permit No. WQCS00086
Hot Springs Collection System
Madison County
Dear Permitteb:
The North Carolina Division of Water Resources conducted an inspection of the Hot Springs Collection System
on March .4,.2016. This inspection Was, conducted to verify that the collection system is operating in.
compliance With the conditions and limitations specified in Collection System Permit No. WQCSD0086. A
_
summary of the findings and comments noted during the inspection are provided in the enclosed copy of the
inspection report.
The Collediorf.'System Non -sampling" inspection was conducted by Division of Water Resourices'Environmental
Engineer Tim Heim from the Asheville Regional Office. Also present durin'g the inspection were Sara Nichol5j
Madison County Planner, Mike Dowd,'P. E. of McGill Associates, and Larry Ricker, Greg Hicks, Randy Joseph and
Alderman Vaughn Barnett of Hot Springs. Based on records reviewed, on -site visits -to pump stations and
components ofthe collection -system, and interviews with town staff, the facility was found to be nbn-compliaht
with the Deemed Collection System requirements. The'following violation(s) were noted during the inspection:
State of North Carolina I Environmental Quality I Water Resources
2090 U.S. 7.0 -Highway;Swannanoa, NC 28778
828-296-4506

Inspection Area -Description of Violation
Inspections. Document inspections of high priority lines and an annual observation. of the entire
Document when line cleaning and/or repair is performed.
Performance Standards Institute a Grease Control Program is in place as follows:
(A) -For publicly owned collection systems, the Grease Control Program -shall include at
least bi-annual distribution of educational materials for both commercial and residential
users and the legal means to require grease interceptors for new construction and
retrofit, if necessary, of grease interceptors'at existing establishments. The plan shall
also include legal means for inspections of the grease -interceptors, enforcement for
violators and the legal means to control grease entering the system from other public -
and private satellite sewer systems.
Records Complete and actively maintain a collection system map.
Complete and maintain a Spill Response Action Plan .
In addition, the issues below must also be addressed:
Compliance Issue(s):
Continue to operate and maintain the collection system in compliance with the requirements outlined in 15A
NCAC 02T .0403 (Attached) for Deemed Wastewater Collection Systems. This includes inspecting pump stations
_365 days a year.
Complete a Capital Improvements Plan (CIP) to identify and prioritize upgrades to the collection system.
It is understood based on the age of the collection system and input from maintenance staff, that the system
experiences significant inflow and infiltration (I&I) during'rain events. An.I&I investigation to identify -defects
in the system should be explored. Our office may be able to assist with resources for this project.
Remedial actions should have already been taken to correct this problem and prevent further occurrences in .
the future.. The Division of Water Resources may pursue enforcement action for this and any additional
violations of State law.
To prevent further action, please respond in writing to this office within 30 days upon your receipt of this
Notice of Violation regarding your plans or measures to be taken_ to address the indicated violations and other
identified issues, if applicable.
Additionally and if you have not already done so, you may wish to consider registering to use the Division's
new a-DMR system for the completion and. electronic submittal of monthly Discharge Monitoring Reports
(DMRs). For more information, please visit -the eDMR Website at the following address:
http: //portal.ncdenr.orci/web/wq/admin/bog/ipu/edmr.

If.you should have any questions, please do not hesitate to contact Timothy Heim with the Water Quality
Regional Operations Section in, the Asheville -Regional Office at 8287296-4500.
Sincerely,.
G. Landon Davidson, P.G., Regional Supervisor
Water Quality Regional Operations:Section
Asheville Regional Office
Division of Water Resources, NCDEQ
ATTACHMENTS
Cc: WQS Asheville Regional Office - Enforcement File
NPDES Compliance/Enforcement Unit - Enforcement File
PERCS Unit -
Randy Joseph, ORC
G:\WR\WQ\Madison\Collection Systems\Hot Springs Collection System\N0V-2016-PC-00068.docx

Compliande Inspection Retort
Permit: WQCSD0086 Effective: 03/01/00 Expiration: Owner:
Town of Hot Springs
SOC: Effective: Expiration: Facility:
:Hot Springs Collection System
County: Madison
Region: Asheville
Contact Person: Randy A Joseph
Title:
Phone: [phone]
Directions to Facility:
System Classifications: CS1,
Pilmary O'RC.: Randy A . Jos . eph
Certification: 26903
Phone: [phone]
Secondary ORC(s):
On -Site Representative(s):
Related Permits:
Inspection Date: 03/0412016
Entry Time: 09:OOAM Exit Time: 12:OOPM
Primary.inspdctor: Timothy H Heim
Phone: 828"296-4666
Secondary Inspector(s):
Reason for Inspection: Routine
Inspection Type: Collection System Inspect Non Sampling
Permit Inspection Type: -Deemed permitted collection system management and'operation
Facility Status: 0 Compliant
Not Compliant
Question Areas:
Miscellaneous Questions
-Performance Standards
Operation & Maint Reqmts
Records
Monitoring & Rpting Reqmts
inspections
Pump Station
(See -attachment summary)

Permit: WQCSD0066 Owner • Facility: Town of Hot Springs
Inspection Date: 03104/2016 Inspection Typo: Collection System Inspect Non Sampling Reason for Visit: Routine
Inspection Summary:
Tim Heim of the Asheville Regional Office performed a Compliance Evaluation Inspection on March 4th, 2016. Larry Ricker,
Greg Hicks, Randy Joseph and Alderman Vaughn Barnett of Hot Springs were present during the inspection. Also present
during the inspection were Sara Nichols, Madison County Planner and Mike Dowd.,. P.E. of McGill Associates.
The following items were noted during the inspection and must be corrected in order to.comply with 15A NCAC 02T:
Complete and actively maintain a collection system map.
Complete and maintain a Spill Response Action Plan
Perform and document a general observation of the entire sewer system at least once per year.
Perform and document a visual inspection of all high priority lines (e.g. creek crossings) at least once every six months.
Institute a Grease Control Program.'
Page: 2

Permit: WQCSDO086 Owner -Facility: Town of Hot Springs
Inspection Date: 00/04/2016 Inspection Type : Collection System Inspect Non Sampling
Reason for Visit: Routine
H
Performance Standards
Yes No NA NE
r
Is Public Education Program for grease established and documented?
❑ 0 ❑ ❑
-
What educational tools are used?
t
Currently there is no Public Education program for grease.
3:
Is Sewer Use Ordinance/Legal Authority available?
❑ ❑ ❑
_
Does it appear that the Sewer Use Ordinance is enforced?
❑ ❑ ❑.
Is Grease Trap Ordinance available?
❑ ❑ M ❑
'Is Septic Tank Ordinance available (as applicable, i.e. annexation)
❑ ❑ 0 ❑
List enforcement actions by permittee, if any, in the last 12 months
Restaurants are required to have grease traps and the traps are inspected monthly by town staff.
Has an acceptable Capital Improvement Plan (CIP) been implemented?
❑ M ❑I ❑
Does CIP address short term needs and long term \"master plan\' concepts?
❑ ❑ ❑
Does CIP cover three to five year period?
❑ 0 ❑ ❑
Does CIP include Goal Statement?
❑ ❑ ❑
t
Does CIP include description of project area?
❑ M' ❑ ❑
Does CIP include description of existing facilities?
Does CIP include known deficiencies? 1
❑ M ❑ ❑
❑ .❑ []
Does CIP include forecasted future needs?
'
❑ '� ❑.❑
is
Is CIP designated only for wastewater collection and treatment?
•
❑ 0 ❑ ❑
t
Approximate capital improvement budget for collection system?
Total annual revenue for wastewater collection and treatment?
CIP Comments
A Capital Improvements Plan (CIP) to identify and prioritize upgrades to the collection system should be
considered.
Is system free of known points of bypass?
❑ ❑ ❑
-If no, describe type of bypass and location
'
Staff report no known points of bypass.
Is a 24=hour notification sign posted at ALL pump stations?
M ❑ ❑ ❑
# Does the sign include:
Instructions for notification?
M ❑ ❑ ❑
Pump station identifier?0
❑ ❑ []
--
24-hour contact numbers
'❑ ❑ Q
i
If no, list- deficient pump 'stations
All pump stations have been recently upgraded and appeared in good working order. Consider upgrading the
Red Bridge Pump Station to duplex operation.'
# Do ALL pump stations have an "auto polling" feature/SCADA?
❑ 0 ❑ ❑.
-
Number of pump stations
4
Number of pump stations that have SCADA
0
Page: 3

Permit: WQCSDO086 Owner -Facility: Town of Hot Springs
Inspection Date: 03/0412016 Inspection Type: Collection System Inspect Non Sampling Reason for Visit: Routine
Number of pump stations that have simple telemetry
Number of pump stations that have only audible and visual alarms 4
Number of pump stations that do not meet permit requirements 0
# Does the-permittee have a root control program? ❑ ❑ ❑
# If yes, date implemented?
Describe:
All pump stations have audio and visual alarms and are checked twice daily.
Comment: Pump stations have telemetry potential, but a ui ment not installed.
Inspections
Yes No NA NE
Are maintenance records for sewer lines available?
❑ 0 ❑ ❑
Are records available that document pump station inspections?
M ❑ ❑ ❑
Are SCADA or telemetry equipped pump stations inspected at least once a week?
❑ ❑ M ❑
Are non-SCADA/telemetry equipped pump stations inspected every day?
0 ❑ ❑ ❑
Are records available that document citizen complaints?
❑ 0 ❑ ❑
# Do you have a system to conduct an annual observation of entire system?
❑ 0 ❑ ❑
# Has there been an observation of remote. areas in the last year?
❑ ❑ 0 ❑
Are records available that document inspections of high -priority lines?
❑0 ❑ ❑
Has there been visual inspections -of high -priority lines in last six months?
❑ M ❑ ❑
Comment:. Document inspections of high priority lines and an annual observation of the entire system.
Document when line cleaning and/or repair is performed.
Operation $ Maintenance Requirements
Yes No NA NE
Are all log books available?
❑ ❑ ❑
Does supervisor review all log books on a regular basis?
M ❑ ❑ ❑
Does the supervisor have plans to address documented short-term problem areas?
■ ❑ ❑ ❑
What is the schedule for reviewing inspection, maintenance, & operations logs and problem areas?
Short term problems are addressesd as they occur.
Are maintenance records for equipment available?
M- ❑ ❑ ❑
Is a schedule maintained for testing. emergency/standby equipment?
M ❑ ❑ ❑
What is the schedule for testing emergency/standby.equipment?
Monthly
Do pump station logs include:
Inside and outside -cleaning and debris removal?
M ❑ ❑ ❑ '
Inspecting and exercising all valves?
❑ ❑ ❑
Inspecting and lubricating pumps and other equipment?
0 ❑ ❑ ❑
Inspecting alarms, telemetry and auxiliary equipment?
0 ❑ ❑ ❑
Is there at least one spare pump for each pump station w/o pump reliability?
M ❑ ❑ ❑
Are maintenance records for right-of-ways available?
❑ ❑ 0 ❑
Are right-of-ways. currently accessible in the event of an emergency?
0 D ❑ ❑
Page: 4

Permit: WQCSD0086 Owner- Facllity: Town of Hot Springs
Inapection Date: 03/04/2016 Inspection Type.: Collection System Inspect Non Sampling Reason for Visit: Routine
Are system cleaning records available?
❑ , ❑: ❑
Has at least 10% of system been cleaned annually?
❑ ❑ ❑ El
. .What areas are scheduled for cleaning in the next 12 months?
Lines are cleaned as necessary. Staff'report no hard to access areas.
Is a Spill Response Action Plan available?
El❑ El
r
Does the plan include: -
-_
24-hour contact numbers
❑ ❑ M ❑
Response time f
❑ ❑ 0 ❑
—
Equipment list and spare parts inventory
❑ ❑ ❑
Access to cleaning equipment
❑ ❑ 0 ❑
Access to construction crews, contractors, and/or engineers
❑. ❑ 0 ❑
Source of emergency funds
❑ ❑ 0 El
Site sanitation and cleanup materials
❑ ❑ ❑
Post-oveii6w/spill assessment
❑ ❑,M ❑
Is a Spill Response.Action Plan available for all personnel?
❑ 0 ❑ ❑
Is the spare parts inventory adequate?
A ❑ ❑ ❑
Comment: Spare parts adequate as reported by staff.
i
I
Records
Yes No.NA NE
I
I
Are'adequate records of all SSOs, spills and complaints available? ..
1111 ❑
Are records of SSOs that are under the reportable threshold available?
❑ 00 ❑
'Do spill records indicate repeated overflows (2 or,more in 12 months) at same -location?
❑ • ❑ ❑
t
If yes, is there a corrective action plan?
❑ ❑0 ❑
Is a map of the system available?
W ❑ ❑ ❑
Does. the map include:
Pipe sizes
❑ ❑ ❑
Pipe materials .
❑ 0 ❑ ❑
i
Pipe location
❑0111 ❑
r
Flow direction
[I'M ❑. ❑
Approximate pipe age
❑- 0 . ❑ ❑
Number of service taps
❑ 0 ❑ ❑
'
Pump stations and capacity 4
❑ M. ❑ ❑
e
If no, what percent is complete?
757
i
List any modifications and extensions that need to be added to the map
The only available map is extremely outdated (created in 1950's) and replacing it should be a priority.
# Does the permittee have a copy oftheir permit? .
❑ El
--
Comment: Review permit requirements for Deemed Collection'Systems.
Monitoring and Reporting Requirements
Yes No NA NE
-
Page: 5

i
permit: WQCSD0086 Owner -Facility: Town of Hot Springs
.Inspection Date: 03/04/2016 Inspection type ; Collection System Inspect Nan Sampling Reason for Visit:' Routine +
Are copies of required press releases and distribution lists available? �' ❑ ❑ ❑
Are public notices and proof of publication available? M 0 ❑ ❑
N.
# Is an annual report being prepared in accordance with G.S.143-215.1C?0 ❑ 1111
_
# Is permittee compliant with all compliance schedules in the permits? 0 ❑ ❑ ❑
If no; which one(s)?
Comment:
Page: 6 = I

PAT MCCRORY
/ Governor
DONALD R. VAN DER VAART
Secretary
�. S. JAY ZIMMERMAN
WaterResources ._
ENVIRONMENTAL QUALITY Director
December 15, 2015
CERTIFIED MAIL
RETURN RECEIPT REQUESTED - 7014 0510 0000 4466 8246
Brian Reese, Mayor
Town of Hot Springs
PO Box 218
Hot Springs, NC 287430218
Subject: NOTICE OF VIOLATION/NOTICE OF INTENT TO ENFORCE
NOV-2015-DV-0266
Permit No. WQCSDO086 -
Town of Hot Springs
Hot Springs Collection System
Madison County
Dear Mr..Reese:
A review has been conducted of Hot Springs Collection System's self reported Sanitary Sewer Overflows
(SSO's). 5-Day Report/s submitted by the Town of Hot Springs. This review has shown the subject facility to be
- urviolation-ofthe-requirements` found in Collection-System`PernitWQCSD0086-and/or-G.-S.--143 2-15-1(a)(1):—
The violation/s that occurred' are summarized below:
Area
Violation
Description
Violation
Date
Type
SSO (Sewer Overflow)
10/25/2015
Sanitary Sewer Overflow
Discharge
Red Bridge Pump Station
800 Gallons (French Broad
Without Valid
DWQ. Incident # 201501466
River)
Permit
Remedial actionsshould betaken to correct this problem: The Division of Water Resources is considering
pursuing enforcement action for this violation.
Water Quality Regional Operations —Asheville Regional Office
'2090 U.S. Highway 70, Swannanoa, North Carolina 28778
Phone: [phone] FAX: [phone]
Internet http://portal.nodenrorg/web/wq '
An Equal Opportunity 1 Affirmative Actioh Employer'

Brian Reese, Mayor •\ F
December 15, 2015
Page 2 of 2 • c
You should address the causes of noncompliance and all actions, taken to prevent the recurrence of similar- _
situations and respond in writing to this office within 10 days of receipt of this letter. If you should have any
questions, please do not hesitate to contact Asheville Regional Staff, or Tim Heim at 828-296-4500..
_ 5
h
Sincerely,
G. Landon Davidson, P.G., Regional Superviso ,
Water Quality Regional Operations
Asheville Regional Office
cc: MSC1617-Central Files -Basement
G:\WR\WQ\Madison\Collection Systems\Hot Springs Collection System\SSO NOV NOI 2015-DV-0266.docx

In accordance with Federal law and U.S. Department of Agriculture policy, this institution is prohibited from discriminating on the
basis of race, color, national origin, age, disability, religion, sex, familial status, sexual orientation, and reprisal. (Not all prohibited
bases apply to all programs). To fide a complain of discrimination, write to:
USDA, Assistant Secretary for Civil Rights
Office of the Assistant Secretary for Civil Rights
1400 Independence Avenue, S.W., Stop 9410
Washington, DC 20250-9410
Or call toll free at [phone] (English) or [phone] (TDD) or [phone] (English Federal -relay) or [phone] (Spanish
Federal Relay). USDA is an equal opportunity provider and employer.
Mayor:
Troy Sidney Harrison
Clerk:
Nancy Thomas
January 4, 2016
Tim Hein
Water Quality
29 US HWY
Swannanoa, NC 28778
Subject: Accidental Sanitary
Dear Mr. Hein,
Town of Hot Springs
P.O. Bog 218
Hot Springs, NC 28743
Phone: [phone]
Fax: [phone]
Alderman
Jeanne Gentry
Vaughn Barnett
Jimmy Moore
REvEIVED
Division of Water Resources
JAN — 5 2016
Water Ouality Regional Operations
Asheville Regional Office
The sewer overflow was caused by a motor failure at the Red Bridge Pump Station.
The situation was caught early and repaired. Everything is okay now; everything is up
and running smoothly.
The Alderman are going to buy a new motor, so if it happens again, we will be able
to change motors quicklyand_prevent any spillage. — `---- - — --
Sincerely,"
Sidney Hafr'son
Mayor, Town of Hot Springs
I

2012 System Performance Annual Report
(Submitted as required by the NC General Assembly House Bill 1160 Clean Water Act of 1999.)
Reporting Period: January 1, 2012 to December 30, 2012
RECEI. General Information IV ED
�
Name of regulated entity: Town of Hot Springs MAR a 4,z0i3
CENTRAL FILES
Responsible person: Brian Reese, Mayor ®WC/8®G
Mailing address: PO Box 218; Hot Springs, N.C. 28743
Town Hall location:
-Phone number:
WWTP located at:
County:
DWQ Regional Office:
186 Bridge Street; Hot Springs, NC 28743
828-622-7591 Town of Hot Springs - Town Hall
Town Clerk - Nancy Thomas
off River Drive, Hot Springs
Madison
Asheville
RECEIVED
MAR 1 1 2013
DWQ/Surface water Protection section
Asheville Regional Office
Listing of applicable permits: WQCS0086 Collection System; NCO025836 WWTP
A. Description of collection system and wastewater treatment system or process:
WQCS0086 Collection System consists of:
4-inch force main and 4-,6-, and 8-inch gravity sewer lines serving a population of 640.
There are 4 pump stations with signs and emergency contact number. Three pump
stations are duplex and one is simplex.
Pump Stations (p/s):
1. Silver Mine Road PIS has two 2 HP Myers submersible grinder pumps. The pIs is
located in the flood plain. The control panel is located 20 ft above ground level
and is accessed by a ladder. This p/s is about 2 years old and has telemetry with
an autodialer that calls the Police Department.
2. Red Bridge PIS, located on North Andrews Street, has a new (March 2011) simplex 7
HP Zoeller Pump Company submersible grinder pump with dual high water
alarms. The pump is located in a new $6,000 steel structure. This pump is
checked 7 days per week.
3. South Spring Street PIS has two 5 HP Myers submersible grinder pumps with dual
high water alarms. This p/s is about 2 years old and has telemetry with an

autodialer that calls the Police Department. There is a new $38,000 100 KW'
Cummins. Onan diesel generator with auto transfer switch and 600 gallon fuel tank.
OA Gregory Inc. / Gregory Oil is the fuel vendor.
4. Cat Hole P/S, located on North Spring Street, has two 2 HP Fisherpump submersible
grinder pumps with dual high water alarms. This p/s is about 2 years old and has
telemetry with an autodialer that calls the Police Department.
Collection System mapping:
Map of collection system by Butler & Associates - Gary McGill — in 1981.
Map. of collection system by Land Of Sky Regional Council (most recent).
Emergency Generators: There are three generators, which are tested every 2 months
and serviced once a year.
1. New $38,000 100 KW Cummins Onan diesel generator with transfer switch
permanently located at S. Spring Street pump station with 600 gallon fuel tank.
2. 15 KW Kubota diesel portable generator.
3. 60 KW Cummins Onan diesel portable generator.
A to C: Authorization to Construct the WWTP was issued in 1986.
B. NCO025836 Wastewater Treatment. Facilities (WWTP) consists of a class II facility
rated at 0.80 MGD and is an EIMCO Process circular extended aeration package plant
consisting of: manual bar rack; (communitor — out of service); aeration basin with dual
15 HP motors & blowers providing diffused air; 10 ft. diameter circular clarifier with surface
skimmer and drive unit; (no aerobic digestor); 12.5% sodium, hypochlorite (Captor&)
liquid feed drip chlorination; (no chlorine contact chamber); 30% calcium thiosulfate liquid
feed drip feed chlorination; (chemical tanks are enclosed in a.covered storage area);
v-notch weir; ISCO 3230 bubbler flow measuring & totalizing equipment; and ISCO 1580
(flow proportional) composite sampler.
Flow data:
Annual Average Flow: 0.05 MGD (3 year average - 2009-2012)
Maximum Daily Flow: 0.1251VIGD (during the past 3 years)
Demonstration of Future: DWQ letter sent in dune 2002, indicating flows were
81.16% of current treatment capacity (0.0649 MGD).
WWTP Improvements in 2012.
Two new motors were purchased for blowers #1 and #2.
Sludge and Solids Management:
Sludge :is wasted 2-3 times per year by commercial haulers and taken to MSD's WWTP.

Sludge Wasting Bates: 10-26-12 Mike's Tank Service - 2500 gallons
12-21-12 Mikr's Septic Tank Service - 2500 gallons
Solids Disposal: Bar screenings are dewatered, placed in Mastic buckets and carried to
the Madison County landfill.
II. System Performance Annual Summary:
A Description of overall 12 month performance, noting highlights and deficiencies:
January -December 2012: no peanit limit or monitoring frequency
vioiadons occurred.
By month, list of the number and type of any violations of permit conditions,
environmental regulations or environmental laws, including (but not limited
to):
1. Permit Limit Violations (NOVs and Civil Assessments):
January - December 201.2. no other violations occurred.
2. Monitoring and Reporting Violations (NOVs and Civil Assessments) (illegal)
bypass of treatment facilitir­,k
January - December 2012 - no monitoring and reporting violations
occurred,
3. Sanitary Sewer Overflows (SSOs)* (NOVs and Civil Assessments)
*Mote estimated total monthly volumes and locations of events in which
more than 1,000 gallons of ovriste reached surface waters.
January December 2012 - no SSOs or violations occurred.
C. Description of any known environmental impact of violations:
January - December 2012 - none known
D. Description of corrective measures token to address violations or deficiencies
January. -- December 201.2 - no violations & none required.
3une 1.4,201.2 Notice ref Ili lotion for the following cited permit
conditions
Operation and Mcii(9nce:
Cited: No indic:,ition of process control testa being conducted
was oh-,rnved during the: inspection.
^esponnm: iocl hr,nred documented. process

control settleability tests and field testing parameter
results during the previous and following months.
Copies of the operator log with these results -and other
notations were mailed to DWQ ARO on 5-13-2010. 0
Aeration Basin:
Cited: Several diffuser drop lines were observed during the
inspection that were inoperable.
Response: The 8 air diffuser drops, from the air header, in
the aeration basin were repaired with 7 stainless steel
bands/covers to prevent air leaks. The dissolved
oxygen levels in the aeration basin after repairs
indicated optimal levels.
Sludge Disposal:
Cited: Documentation as to proper wasting and disposal of
residual sludge from the !VVI rM was not available
during the inspection.
Response: Wasting and .pumping by commercial hauler (Able
Septic Tank Service was documented in the log book
on 31.7-10 for 1500 gallons and on 10-29-10 for 1500
gallons. Copies of the work orders, billing receipts and
log book were mailed the the DWQ ARO.
Flow Proportional Composite Sampling:
Cited: ' No documentation was provided- at the time of the
inspection to indicate influent and effluent samples are
collected proportional to flow at a minimum of 100 ml
aliquot(s) during sampling.
Response: The ISCO 3230 bubbler flow measuring and
totalizing equipment was last calibrated on 4-27-2010
by I Thurman Horne, P.E. The ISCO 1580 composite
sampler & connection to the flow meter were also
tested. The sampler was verified to pull an aliquot of
sample every 1000 gallons. Both ISCO's were working
fine. Copies of the calibration record and engineer's
report were mailed to D11 Q ARO.

III. Notification
A copy of the System Performance Anniml Report (SPAR) is available upon request from
the Town Clerk located at the Town of Hot Springs' Town Hall.
Ili. Certification
A. Certified Operators in Responsible Charge:
Certified ORC: Randy A. Joseph Cert. # 15506
WW -11
Cert. # 26903
CS - I
Back-up ORC: Christopher M. Ladd Cert. # 10880
WW —
Cert. # 13877
CS - Ill
Cert. # 985834
PC -
B. Statement by a responsible official certifying the report is accurate and complete:
I, Brian Reese, certify that this report is accurate and complete, to the best of
my knowledge.
Signature of responsible official ind date of report:
name
dafe

,r
2012 System Performance Annual Deport
(Submitted as required by the NC General Assembly House Bill 1160 Clean Water Act of 1999.)
Reporting Period:
I. General Information
Name of regulated entity:
Responsible contact:
mailing address:
phone numbers:
fax:
email:
facility located at:
county:
DWQ Regional Office
January 1, 2012 to Decemb€
MAR 1 1 2013
Town of Hot Springs -
Hot Springs Housing
Brian Reese, Mayor
P.O. Box 218; Hot Springs, N.C. 28743
828-622-7591 Nancy Thomas,
828-622-7408
Paint Rock Road (NCSR 1304)L
northwest of Hot Springs
Madison
Asheville
• List of applicable permit(s): WQCSD0533 Collection System
tection Section
1 Office
EIVED
MAR 112013
Asheville Regional Office
NCO049620 Wastewater Treatment Facilities
® Description of collection system and wastewater treatment system or process:
WQCSDO553 Collection System
The development consists of 41 connections: 40 (1-3 bedroom) HUD apartments
and 1 maintenance shop, serving a population of 85. There are - 2500 ft of 8-inch
pvc gravity sewers with 8 manholes. There are no pump stations. There are
- 2000 ft of 4-inch pvc service lines.
NCO049620 Wastewater Treatment Facilities:
0.01 MGD septic tank - sand filter system consisting of: 5 precast 2000 gallon
septic tanks operated in series; 24 ft x 17 ft dosing tank with dual 5-inch siphon
bells and Bilco® aluminum double door floor vault access; 5 ft x 12 ft distribution
box; surface sand filter; four flinch pvc drilled laterals; tablet chlorinator; 4 ft x 8 ft
baffled chlorine contact chamber, Fund tablet dechlorinator.
Annual Average Flow: 3,000 gpcl French Broad Co-op water useage records

Sand Specifications: particle size 0.35-0.50 mm; uniform coefficiency < 3; dust
content < 0.5%
Sand Replacement: 2005 - total replacement in 2005 with FEMA funding, as a
result of flooding; 2010'- top 12 inches replaced April 2010 and disposed of
at TIDI Waste Systems.
Sand Disposal: TIDI Waste Systems; 415 Ryder Lane; Morristown, TN 37813-
2882 Phone: [phone]
Sludge Management: Commercial hauler (Able Septic or Chris Carter) to MSD's
WWTP.
A to C: Authorization to Construct issued 5-20-1982; Edward D. Seagle, P.E. =
Appalachian Engineering
II. System Performance Annual Summary:
A. Description of overall 12 month performance, noting highlights and
deficiencies:
January thru December 2011- in full compliance with permit conditions.
B. By month, list of the number and type of any violations of permit conditions,
environmental regulations or environmental laws, including (but not limited
to):
1. Permit Limit Violations (Notice of Violations and Civil Assessments):
January thru December 2011. - no violations or civil assessments
2. Monitoring and Reporting Violations (NOVs and Civil Assessments)
(illegal) bypass of treatment facilities*
January thru December 2012-- no violations or civil assessments or
bypasses of treatment works,
3. Sanitary Sewer Overflows* (NOVs and Civil Assessments)
*Note estimated total monthly volumes and locations of events in
which more than 1,000 gallons of waste reached surface waters.
January thru December 2012- no overflows, violations or civil
assessments
C. Description of any known environmental impact of violations:
January thru December 20.12- no violations
D. Description of corrective measures taken to address violations or deficiencies

January thru December 2017.- none required
f
Ill. Notification
A copy of the System Performance Annual Report (SPAR) is_a-vailable upon
request from the Town Clerk located at the Town of Hot Springs' Town Hall.
IV. Certification
A. Certified Operators in Responsible Charge:
Certified ORC: Randy Joseph Cert. # 15506
WW - II
Cert. # 26903
CS - I
Back-up ORC: Christopher M. Ladd Cert. # 10880
WW - I
Cert. # 13877
CS - III
Cert. # 985834
PC - I
B. Statement by a responsible official certifying the report is accurate and complete:
1, Brian Reese, certify that this report is accurate and complete, to the best of
my knowledge.
Signature of responsible official and date of report:
name
ki
date

2011 System Performance Annual Report
(Submitted as required by the NC General Assembly
Reporting Period:
I. General Information
January 1, 2011 to Dece
Name of regulated entity: Town of Hot Springs
Responsible person:
Mailing address
Town Hall location
-Phone number:
Brian Reese, Mayor
PO Box 218; Hot Springs,
MAR - 5 2012
WATER QUALITY SECTION
ASHEVILLE REGIONAL OFFICE
186 Bridge Street; Hot Springs, NC 28743
828-622-7591 Town of Hot Springs - Town Hall
Town Clerk - Nancy Thomas
WWTP located at: off River Drive, Hot Springs aD @
County: Madison
MAR ®2 2012
DENilMATER QUALITY
DWQ Regional Office: Asheville POINr SOUECl" �
F.7 e5'0aC)0G
Listing of applicable permits: .;_� Collection System; NCO025836 WWTP
A. Description of collection system and wastewater treatment system or process:
WQCS0086 Collection System consists of:
4-inch force main and 4-,6-, and 8-inch gravity sewer lines serving a population of 640.
There are 4 pump stations with signs and emergency contact number. Three pump
stations are duplex and one is simplex.
Pump Stations (p/s):
1. Silver Mine Road P/S has two 2 HP Myers submersible grinder pumps. The p/s is
located in the flood plain. The control panel is located 20 ft above ground level
and is accessed by a ladder. This p/s is about 2 years old and has telemetry with
an autodialer that calls the Police Department.
2. Red Bridge P/S, located on North Andrews Street, has a new (March 2011) simplex 7
HP Zoeller Pump Company submersible grinder pump with dual high water
alarms. The pump is located in a new $6,000 steel structure. This pump is
checked 7 days per week.
3. South Spring Street PIS has two 5 HP Myers submersible grinder pumps with dual
. high water alarms. This p/s is about 2 years old and has telemetry with an

7
Sludge Wasting Dates: 3-23-11 Mike's Tank Service -1500 gallons
6-10-11 Mike's Septic Tank Service _ 2500 gallons
6-23-11 Mike's Septic Tank Service - 2500 gallons
Solids Disposal: Bar screenings are dewatered, placed in plastic buckets and carried to
the Madison County landfill.
II. System Performance Annual Summary:
A Description of overall 12 month performance, noting highlights and deficiencies:
January -December 2011: no permit limit or monitoring frequency
violations occurred, with the exception of
June 14,2011.
B. By month, list of the number and type of any violations of permit conditions,
environmental regulations or environmental laws, including (but not limited
to):
1. Permit Limit Violations (NOVs and Civil Assessments):
January - December 2011- no other violations occurred, with the,
exception of June 14; 2011.
June 14, 2011- NOV-2011-DV-2011-0158 was issued from the DWQ
ARO (see D. below).
2. Monitoring and Reporting Violations (NOVs and Civil Assessments) (illegal)
bypass of treatment facilities*
January - December 2011- no monitoring and reporting violations
occurred,
3. Sanitary Sewer Overflows (SSOs)* (NOVs and Civil Assessments)
*Note estimated total monthly volumes and locations of events in which
more than 1,000 gallons of waste reached surface waters.
January - December 2011- no SSOs or violations occured, with the
exception of June. 14,2011(See D. below).
C. Description of any known environmental impact of violations:
January - December 2011- none known
D. Description of corrective measures taken to address violations or deficiencies
January - December 2011- no violations & none required,
with the exception of June 14, 2011.
June 14 2011- Notice of Violation for the following cited permit
conditions:

r, autodialer that calls the Police Department. There is a new $38,000 100 KW
'r Cummins Onan diesel generator with auto transfer switch and 600 gallon fuel tank.
OA Gregory Inc. / Gregory Oil is the fuel vendor.
4. Cat Hole P/S, located on North Spring Street, has two 2 HP Fisherpump submersible
grinder pumps with dual high water alarms. This p/s is about 2 years, old and has
telemetry with an autodialer that calls the Police Department.
Collection System mapping:
Map of collection system by Butler & Associates - Gary McGill — in 1981.
Map of collection system by Land Of Sky Regional Council (most recent).
Emergency Generators: There are three generators, which are tested every 2 months
and serviced once a year.
1. New $38,000 100 KW Cummins Onan diesel generator with transfer switch
permanently located at S. Spring Street pump station with 600 gallon fuel tank.
2. 15 KW Kubota diesel portable generator.
3. 60 KW Cummins Onan diesel portable generator.
A. to C: Authorization to Construct the WWTP was issued in 1986.
B. NCO025836 Wastewater Treatment Facilities (WWTP) consists of a class II facility
rated at 0.80 MGD and is an EIMCO Process circular extended aeration package plant
consisting of: manual bar rack; (communitor — out of service); aeration basin with dual
15 HP motors & blowers providing diffused air; 10 ft diameter circular clarifier with surface
skimmer and drive unit; (no aerobic digestor); 12.5% sodium hypochlorite (CaptwO)
liquid feed drip chlorination; (no chlorine contact chamber); 30% calcium thiosulfate liquid
feed drip feed chlorination; (chemical tanks are enclosed in a covered storage area);
v-notch weir; ISCO 3230 bubbler flow measuring & totalizing equipment; and ISCO 1580
(flow proportional) composite sampler.
'Flow data:
Annual Average Flow: 0.05 MGD (3 year average - 2007-2011)
Maximum Daily Flow: 0.125 MGD (during the past 3 years) -
Demonstration of Future: ` DWQ letter sent in June 2002, indicating flows were
81.16% of current treatment capacity (0.0649 MGD).
WWTP Improvements in 2011:
Two new motors were purchased for blowers #1 and #2.
Sludge and Solids Management:
Sludge is wasted 2-3 times per year by commercial haulers and taken to MSD's WWTP.

Cited: Discharge Without Valid Permit; WWTP By -Pass; 150,000 gallons;
April 30- May 3,2011.
Response: Discharge occurred due to #1 and #2 motor/blower-failures. Town of
Hot Springs purchased two new motors.
III. Notification
A copy of the System Performance Annual Report (SPAR) is available upon request from
the Town Clerk located at the Town of Hot Springs' Town Hall.
IV. Certification
A. Certified Operators in Responsible Charge:
Certified ORC: Randy A. Joseph Cert. # 15506
WW — II
Cert. # 26903
CS - I
Back-up ORC: Christopher M. Ladd Cert. # 10880
WW — I
Cert. # 13877
CS - III
Cert. # 985834
PC - 1
B. Statement by a responsible official certifying the report is accurate and complete:
I, Brian Reese, certify that this report is accurate and complete, to the best of
my knowledge.
Signature of responsible official and date of report:
%�Ti�� Y IN

2011 System Performance Annual Report
(Submitted as required by the NC General Assembly House Bill 1160 Clean Water Act of 1999.)
Reporting Period: January 1, 2011 to December 30, 2011
I. General information
• Name of regulated entity: Town of Hot Springs -
Hot Springs Housing Authority WWTP
• Responsible contact: Brian Reese, Mayor
mailing address: P.O. Box 218; Ho�Sp frig ,yfU:C: 28743� --7
phone numbers: 828-622-7591 Nancy -ho as ,,Town C erk= t
F0fax: [phone]
MAR - 5 2012 1
email: f
facility located at: Paint Rock Roadr{NC_St:z 3,,�
northwest ipri r 4-
D
county: Madison
DWQ Regional- Office: Asheville
53
List of applicable permit(s): WQCSD0 WX Collection System
NCO049620 Wastewater Treatment Facilities
• Description of collection system and wastewater treatment system or process:
WOCSDO553 Collection System:
The development consists of 41 connections: 40 (1-3 bedroom) HUD apartments
and 1 maintenance shop, serving a population of 85. There are -- 2500 ft of 8-inch
pvc gravity sewers with 8 manholes. There are no pump stations. There are
- 2000 ft of 4-inch pvc service lines.
NCO049620 Wastewater Treatment Facilities:
0.01 MGD. septic tank - sand filter system consisting of: 5 precast 2000 gallon
septic tanks operated in series; 24 ft x 17 ft dosing tank with dual 5-inch siphon
bells and Bilco® aluminum double door floor vault access; 5 ft x 12 ft distribution
box; surface sand filter; four 4-inch pvc drilled laterals; tablet chlorinator; 4 ft x 8 ft
baffled chlorine contact chamber; and tablet dechlorinator.
Annual Average Flow: 3,000 gpd - French Broad Co-op water useage records

'Sand Specifications: particle size 0.35-0.50 mm; uniform coefficiency < 3; dust
content < 0.5%
Sand Replacement: 2005 - total replacement in 2005 with FEMA funding, as a
result of flooding; 2010 - top 12 inches replaced April 2010 and disposed' of
at TIDI Waste Systems.
Sand Disposal: TIDI Waste Systems; 415 Ryder Lane; Morristown, TN 37813-
2882 Phone: [phone]
Sludge Management: Commercial hauler (Able Septic or Chris Carter) to MSD's
WWTP.
A to C: Authorization to Construct, issued 5-20-1982; Edward D. Seagle, P.E.
Appalachian Engineering
11. System Performance Annual Summary:
A. Description of overall 12 month performance, noting highlights and
deficiencies:
January thru December 2011— in full compliance with permit conditions
B. By month, list of the number and type of any violations of permit conditions,
environmental regulations or environmental laws, including (but not limited
to):
1. Permit Limit Violations (Notice of Violations and Civil Assessments):
January thru December 2011— no violations or civil assessments
2.. Monitoring and Reporting Violations (NOVs and Civil Assessments)
(illegal) bypass of treatment facilities*
January thru December 2011— no violations or civil assessments or
bypasses of treatment works
3. Sanitary Sewer Overflows* (NOVs and Civil Assessments)
*Note estimated total monthly volumes and locations of events in
which more than 1,000 gallons of waste reached surface waters.
January thru December 2011— no overflows, violations or civil
assessments
C. Description of any known environmental impact of violations:
January thru December 2011— no violations
D. Description of corrective measures taken to address violations or deficiencies

r
III. Notification
January thru December 2011— none required
A copy of the System Performance Annual Report (SPAR) is available upon
request from the Town Clerk located at the Town of Hot Springs' Town Hall.
IV. Certification
A. Certified Operators in Responsible Charge:
Certified ORC: Randy Joseph Cert. # 15506
WW — II
Cert. # 26903
CS -
Back-up ORC: Christopher M. Ladd Cert. # 10880
WW — I
Cert. # 13877
CS - Ill
Cert. # 985834
PC -
B. Statement by a responsible official certifying the report is accurate and complete:
I, Brian Reese, certify that this report is accurate and complete, to the best of
my knowledge.
Signature of responsible official and date of report:
name
date

N CDENR
North Carolina Department of Environment and Natural Resources
Division of Water Quality
Beverly Eaves Perdue . Coleen H. Sullins
Governor Director
November 29, 2010
CERTIFIED MAIL
RETURN RECEIPT REQUESTED
Sidney Harrison
Town of Hot Springs
PO Box 218
Hot Springs, NC 287430218
Subject: Request for Remission of Civil Penalty
�'Powri of -Hot Sprm��
`"'Cas N beri�DV�2010�,0025
Permit Number;.�-WQCSD00'8
Madison County
Dear Dear Mayor Harrison::
Dee Freeman
Secretary
In accordance with North Carolina General Statute 143-215.6A(D, the ,Director of the North Carolina Division
of Water Quality considered the information you submitted in support of your request for remission and
r ffiiM' 4-i0A&d-@ of the $4,067.00 civil penalty assessment. The revised civil penalty is therefore a total
amount of*-V06�7-0-0 hich includes $67.00 in investigative costs. A co of the Director's decision is
3 � � g PY
attached.
Two options are available to you at this stage of the remission process:
1) You may pay the penalty.
If you decide to pay the penalty please make, your check payable to the Department of Environment and
Natural Resources (DENR). Send the payment within thirty (30) calendar days of your receipt of this letter
to the attention of:
Pretreatment, Emergency Response, Collection Systems Unit
Division of Water Quality
1617 Mail Service Center w„::• ..>.�.,:,.?��,.,:;;,,-..titer ���,� ;��-',
Raleigh, NC 27699-1617
WATER DUALITY SECTIDN
ASHEV!LLE REGIONAL OFFICE

Town of Hot Springs
Case No. DV-2010-0025
Madison
Page 2 of 2
6ement Commission's (EMC) Committee on
make the final decision on your remission request.
You may decide to have the Environmental anab
Civil Penalty Remissions m our request for
s from your receipt of this letter, y
not received within 30 calendar days
of the Director ° ins the No tfinal agency
Carolina
f payment is supporting documents and the r
-emission with supp t will be delivered to the Committee on Civil Penalty Remiss
Division of Water Quality
decision. �musf complete and return the
speak before the Committee, y
ouof this
• 'thin thirty (30) calendar days of receipt letter. Send
I f you or your representative would like to
attached Request for Oral Presentation Form
the completed form to: Collection Systems Unit
Pretreatment, Emergency Response,
Division of Water Quality
1617 Mail Service 699-1617
Raleigh, N resentation (if you
documents and your request for an Or
presentation
supporting compelling reason to require a p
will review the supp uired, the final
The EMC. Chairmanear. If a presentation is not req
makeand the request). If the Chairman determinesushould appls a coin
YOU will be notified' ed upon the written record. make its remission
decision will be based P Remissions will ma hold the
Committee on Civil Penalty the E1V1C may choose to up
Please be advised that the EMC's Director's remission
based on the original assessment amount. Therefarree with the DWQ
decision the may g
original penalty amount and offer no re penalty amo
recommendation t may be further remitted.
detailed above, or the p uestions, please contact Daryl Merritt at
ou for your cooperation in this matter. If you have any q
Thank y .
[phone].
Sincerely,
Daryl Merritt
Attachments
cc: Ashevlle�Regional► SWP Section Supervisor
Central Files
PERCS Enforcement Files

STATE OF NORTH CAROLINA
COUNTY OF Madison
IN THE MATTER OF ASSESSMENT
OF CIVIL PENALTIES AGAINST:
Town of Hot Springs
ENVIRONMENTAL MANAGEMENT COMMISSION
DWQ Case Number DV-2010-0025
REQUEST FOR ORAL PRESENTATION
I hereby request to make an oral presentation before the Environmental Management Commission's Committee On Civil Penalty
Remissions in the matter of the case noted above. In making this request, I assert that I understand all of the following statements:
• This request will be reviewed by the Chairman of the Environmental Management Commission and may be either granted or.
denied.
• Making a presentation will require the presence of myself and/or my representative during a Committee meeting held in Raleigh,
North Carolina.
• My presentation will be limited to discussion of issues and information submitted in my original remission request, and because
no factual issues are in dispute, my presentation will be limited to five (5) minutes in length.
The North Carolina State Bar's Authorized Practice of Law Committee has ruled that the appearance in a representative capacity at
quasi-judicial hearings or proceedings is limited to lawers who are active members of the bar. Proceedings before the Committee on
Remissions are quasi-judicial. You should consider how you intend to present your case to the Committee in light of the State Bar's
opinion and whether anyone will be speaking in a representative capacity for you or a business or governmental entity. If you or your
representative would like to speak before the Committee, you must complete and return this form within thirty (30) days of receipt of
this letter.
Depending on your status as an individual, corporation, partnership or municipality, the State Bar's Opinion affects how you may
proceed with your oral presentation. See www.ncbar.com/ethics, Authorized Practice Advisory Opinion 2006-1 and 2007 Formal
Ethics Opinion 3.
• If you are an individual or business owner and are granted an opportunity to make an oral presentation before the Committee,
then you do not need legal representation before the Committee; however, if you intend on having another individual speak
on your behalf regarding the factual situations, such as an expert, engineer or consultant, then you must also be present at the
meeting in order to avoid violating the State Bar's Opinion on the unauthorized practice of law.
• If you are a corporation, partnership or municipality and are granted an opportunity to make an oral presentation before the
Committee, then your representative must consider the recent State Bar's Opinion and could be considered practicing law
without a license if he or she is not a licensed attorney. Presentation of facts by non -lawyers is permissible.
If you choose to request an oral presentation, please make sure that signatures on the previously submitted Remission Request form
and this Oral Presentation Request form are: 1) for individuals and business owners, your own signature and 2) for corporations,
partnerships and municipalities, signed by individuals who would not violate the State Bar's Opinion on the unauthorized practice of
law.
Also, be advised that the Committee on Civil Penalty Remissions may choose not to proceed with hearing your
case if the Committee is informed that a violation of the State Bar occurs.
This the day of , 20
SIGNATURE
TITLE (President, Owner, etc.)
ADDRESS
TELEPHONE

zf/An��
NCDENR
North Carolina Department of Environment and Natural Resources
Division of Water Quality
Beverly Eaves Perdue Coleen H. Sullins Dee Freeman
Governor Director Secretary
September 21, 2010
CERTIFIED MAIL
RETURN RECEIPT REQUESTED
Johnny Norton
Town of Hot Springs
PO Box 218
Hot Springs, NC 28743
Subject: Request for Remission of Civil Penalty
Case Number.-J?V-2GO9:zOO5
Permit Number-­W_QCSI)O086
Madison County ­7
Dear Mayor Norton:
In accordance with North Carolina General Statute 143-215.6A(f), the Director of the North Carolina Division
of Water Quality considered the information you submitted in support of your request for remission and
—Mof 1% the $4,067.00 civil penalty assessment. The revised civil penalty is therefore a total
tam-ouiinii�-�-�o:f��.,-$2067iOO-�,�which' includes $67.00 in investigative costs. A 'Copy of the Director's. decision is
'attached.
Two options are available to,you at this stage of the remission process:
1) You may pay the penalty.
If you decide 'to pay the penalty please make your check payable to'the Department, of Environment and
Natural Resources (DENR). Send the payment within thirty (30) calendar days of your receipt of this letter
to the attention of:
Pretreatment, Emergency Response, Collection Systems Unit
Division of Water Quality
1617 Mail Service Center
Ralei-gh, NC 27699-1617
i

Town of Hot Springs
` Case No. DV-2009-0050
Madison
Page 2 of 2
2) You MAY. decide to have the Environmental Management Commission's (EMC) Committee on
Civil Penalty Remissions make the final decision on your remission request.
If payment is not received within 30 calendar days from your receipt of this letter, your request for
remission with supporting documents and the recommendation of the Director of the North Carolina
Division of Water Quality will be delivered to the Committee on Civil Penalty Remissions for final agency
decision. -
If you or your representative would like.to speak before the Committee, you must complete and return the
attached Request for Oral Presentation Form within thirty (30) calendar days of receipt of this letter. Send
the completed form to:
Pretreatment, Emergency Response, Collection Systems Unit
Division of Water Quality
1617 Mail Service Center
Raleigh, NC' 27699-1617
The EMC, Chairman will review the supporting documents and your request for an oral presentation (if you
make the request).. If the Chairman determines that there is a compelling reason to require a presentation,
you will be notified of when and where you should appear., If a presentation is not required, the final
decision will be based upon -the written record.
'Please be advised that the EMC's Committee on Civil Penalty Remissions will make its remission
decision based on the original assessment amount:. Therefore, the EMC may choose to uphold the
original penalty amount and .offer no remissions, they may agree with the DWQ Director's remission
recommendation detailed above, or the penalty amount may be further remitted.
Thank you for your cooperation in this matter. If you have any questions, please contact Daryl Merritt.at
[phone].
Sincerely;
.Daryl Merritt
Attachments
cc:`vlle�RegtonaL.S3NPSSection Supervisor
Central Files
PERCS Enforcement Files

DIVISION OF WATER QUALM..__ ,
CIVIL PENALTY REMISSION FACTORS
Case Number: DV 2009-0050 Region: Asheville County:_ Madison
Assessed Entity: Town of Hot Springs Permit: WQCSDO086
❑ (a) Whether one or more of the civil penalty assessment factors were wrongly applied to the
detriment of the petitioner:
®. (b)� Whether the violator promptly abated continuing environmental damage resulting.from
the violation:
The Town states that it replaced the faulty pumps in a timely manner.
The Town has shown invoices and purchase orders to back this claim.
® (c) Whether the violation was inadvertent or a result of an accident:
The Town states that their maintenance person reported the spill to Madison County Emergency Management but '
did not report the spill to the state.
The Town has shown that it understands the spill` reporting requirements and in the future will report directly to the
State.
® (d) Whether'the violator had been assessed civil penalties for any previous violations:
The only prior assessed civil penalty was CV-2008-0012 which occurred 12/1212008 for construction
without a permit The engineering firm took responsibilityfor the oversight and paid the penalty.-
® (e) Whether payment of the civil penalty will. prevent payment for the remaining necessary
remedial actions:
The Town states that it is currently operating with a considerable deficit..,
The Town has shown that it is operating on a limited budget. Because of this reason the Asheville Regional office
recommends that partial remission of half the amount of the civilpenalty be granted resulting in -a civilpenalty' of
$2067.00. -
DECISION (Check One)
Request Denied ❑
Fu11 Remission ❑❑� etain Enforcement Costs? Yes ❑ No ❑ .. .
Partial Remissionlid $BOG G . o (Enter Amount)
b
. Coleen H. Sullins D A .
MV 1.0 - 8.31.09

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Pump Station Log
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NPIDES NO.- Pump Station No./Name: nth Year:
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Pump Station Log
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t E--,,r-ILE COPY
NCDENR
North Carolina Department of Environment and
Division of Water Quality
Beverly Eaves Perdue Coleen H. Sullins
Governor Director
May 14, 2010
Sydney Harrison, Mayor
Town of Hot Springs
P.O.' Box 218
-Hot Springs, N.C. 28743
Subject: Notice of Violation
NOV-2010-PC-0551
Compliance Evaluation Inspection
Permittee: Town of Hot Springs -
Facility: Wastewater Collection. System
Permit #: WQCSD0086
Madison County
Dear Mayor Harrison:
Natural Resources
Dee Freeman
Secretary
1. Jeff Menzel and Don Price of the Asheville Regional Office of -the NC Division of Water
Quality (DWQ or the Division) conducted a compliance. evaluation inspection (CEI) of the
Town. of Hot Springs wastewater collection system (WWCS) on April 21, 2010. The
assistance .and cooperation of yourself, Aldermen Johnny Lawson and Kenny Ramsey,
along- with Scott Ricker, Maintenance Manager, was greatly appreciated. An inspection
checklist is attached for your records and inspection findings are summarized below.
Site/System Review
2. . The following system components were inspected:
All four (4) of the Sewer Pump Stations that serve the Town of Hot Springs were
inspected, with -the following findings:
a) The current "Pump Station Identifier' stating `Problems -Call Number" needs to be
modified to reflect the Pump Station name/number and "specific" pump station
problems. Currently the existing signs do not do that.
b) The "Cat -Hole" pump.station alarms were not operational at the time of the
inspection, until Scott Ricker made wiring connection and adjusted the alarm
float. Each',pump station(s) audible -and visual alarms must be functional at
"ALL TIMES" regardless. This should also be noted in any records kept of the
system and its components.
SASWMadison\Collection SvstemslHot Springs Collection Svstem\CSD Insp NOV 2010 PC 0551 Town of Hot Springs.doc
North Carolina Division of Water Quality, Asheville Regional Office
Location: 2090 US Highway 70, Swannanoa, North Carolina 28778
Phone: [phone] FAX: [phone] Customer Service:1-877-623-6748
Internet: www.ncwaterquality.org
An Equal Opportunity 1 Affirmative Action Employer
NorthCarolina
Natura!!if

Town of Hot Springs.4
Permit Nu`mbe -=WQCSD0086
N6v.#:'146V-201O-PC-0551
Page 2 of 5
3. - As you are aware, owners of deemed permitted collection systems must comply with all
rules listed under NC Administrative Code 15A NCAC 02T .0400, et seq. Your compliance
status with each of these rules is summarized below:
a. 15A NCAC 02T .0403(a)(1): Requires that the system be effectively maintained and
operated at .all times to prevent discharge to land or surface waters and any
contravention of ground or surface water standards.
Observations: One overflow and/or bypass from the system has been reported to
date. However, several other violations of 15A NCAC 02T .0403 were noted during
the inspection, which demonstrate inadequate operation/maintenance of the system.
These other violations are detailed below.
Compliance Status: Noncompliant,
b. 15A NCAC 02T .0403(a)(2): Requires that a map of the wastewater collection
system be developed and actively maintained.
Observations: Scott Ricker did have a current system map at the time of the
inspection, but the current map did not include the following: 1) pipe age; 2) pipe size
and material; 3) pump station location; 4) number of taps and location. The current
map needs to modified to address these deficiencies..
Compliance Status: Noncompliant,
C. 15A NCAC 02T .0403(a)(3): Requires that an operation and maintenance (O&M)
plan be developed and implemented, which includes pump station inspection
frequency, preventative maintenance schedule, spare parts inventory and overflow
response.
Observations: No O & M plan was presented to staff for review at the time of the
inspection. Please develop an O & M plan that addresses at a minimum all items
listed, in 15A NCAC 02T .0403(a)_(3). This plan must be developed to include the
following:
Operation/maintenance/inspection schedules for lines, manholes, cleanouts,
right-of-ways, high priority sewers, pump stations, septic holding tanks, etc.
2. Spare parts inventory if one is maintained. If no spare parts are maintained,
a source of spare parts should be identified and specified within the plan.
3.. Overflow response plan that better defines points of contact with phone
numbers (including responsible parties, spill teams, contractors and reporting
agencies), spill thresholds, and response, containment, cleanup and reporting
procedures.
Compliance Status: Noncompliant,

Town of Hot Springs i
Permit Number-WQCSD0086
NOV #: NOV-2010-PC-0551 �_4 = r
Page 3- of 5 i
i
d. 15A NCAC'02T .0403(a)(4): Requires that the permittee or its representative inspect
pump stationsAhat are not connected to a1elemetry system (i.e., remote alarm
system) every day (i.e., 365 days per year) and pump stations that are connected to
a telemetry system at least once per week.
Observations: Example: Scott Ricker has conducted inspections of the all four pump
stations in the system as required. NO station is currently connected to a telemetry
system, thus inspections of the stations) should be conducted daily. Furthermore,
Scott Ricker has documented the inspections -he has conducted at this-station(s).
Compliance Status: Compliant
e. 15A NCAC 02T :0403(a)(5): Requires that the permittee or its representative inspect
high-priority.sewers (HPS - as defined in 15A NCAC 02T .0402(2)) at least. once
every six months and document the inspections.
i
Observations: Honorarium Inspectee Name was unsure during the inspection if there
are any HPSs and with the current system map, it's difficult to assess whether any
exist. The absence or existence of HPSs should be reflected on the map and in the
O&M plan: If no HPSs exist, a- statement indicating so should be included in the,
O&M plan. If they do exist, each HPS should be identified in the O&M plan and
inspections every six months must be recorded.
i
Compliance Status: Noncompliant
f. 15A NCAC 02T .0403(a)(6): Requires that the permittee -or its representative
conduct a general observation of the entire wastewater collection system at least
once per year. y
Observations: Thus far, no such observations have been conducted -and
documented.
Compliance Status: Noncompliant
15A NCAC 02T .0403 a 7 Requires that overflows and bypasses from the system
9•- ()( )� q YP Y
be reported to the Division's Asheville Regional Office in accordance with 15A NCAC
02B .0506(a), and that public -notice must *be provided as required by G.S. 143-
215.1C.
Observations: According to current SSO records, the Town of Hot Springs
wastewater collection system experienced one sanitary sewer overflows (SSO)
January20, 2010 as observed by staff members with the Asheville _Regional Office.
The discharge of untreated sewage appeared to'originate from a cracked pipe at the
Town's Silver Mine sewage .pumping station. The town was advised to fix the
problem and submit a 5-day SSO report. An incomplete report was submitted to the
Asheville Regional office twelve (12) days after the sewage spill was observed. It
was noted the surrounding areas were cleaned of all solids and lime was applied.
Compliance Status: Noncompliant

Town of Hot Springs
Permit Number-WQCSD0086
NOV* NOV-2010-PC-0551
Page 4 of 5
h. 15A NCAC 02T .0403(a)(8): Requires that a grease control program be developed
and implemented as follows:
1. For publicly owned collection systems the grease control program shall
include at least bi-annual distribution of grease education materials for both
commercial and residential users and the legal means to require grease
interceptors for new construction and, if necessary, retrofit of grease
interceptors at existing establishments. The plan shall also include legal
means for inspections of the grease interceptors, enforcement for violators
and to control grease entering the system from other public and private
satellite sewer systems.
2. Grease education materials shall be distributed more often than required
above if necessary to prevent grease -related sanitary sewer overflows.
Observations: The Town of Hot Springs staff did NOT have copy(s) of grease
education ' material and no documentation of distribution to users of the collection
system. Please note that documentation of all efforts to educate system users about
grease is considered imperative to demonstrating compliance with this requirement.
Compliance Status: Noncompliant
15A NCAC 02T .0403(a)(9): Requires that right-of-ways (ROW) and easements be
maintained in the full easement width for personnel and equipment accessibility.
Observations: Example: Scott Ricker had no documentation of the existence or
ROWs/easements or the maintenance of them.
Compliance Status: Noncompliant
j. 15A NCAC 02T .0403(a)(10): Requires that documentation be kept for all activities
you undertake to comply with the requirements of 15A NCAC 02T .0403,
subparagraphs (a)(1) through (a)(9), for a minimum of three years, with the
exception of the map, which shall be maintained for the life of the system.
Observations: Scott Ricker did not have sufficient documentation to demonstrate
compliance with the requirements of 15A NCAC 02T .0403, Subparagraphs (a)(1)
through (a)(3), (a)(5) through (a)(6) and (a)(8) and (a)(9).
Compliance Status: Noncompliant
4. Please reply in writing to this Notice of Violation within 30 days of receiving it. Your reply
should include the following:
a. A legible copy of the latest system map.
b. Copies of any pumping records for the past five years.

Town of Hot Springs
Permit Number-WQCSD0086 �
NOV #: NOV-2010-PG-0551
Page 5 of 5
C. Corrective actions with implementation schedules for each of the
deficiencies/violations listed above in paragraphs 3a through 3d, and 3e through 3j.
d. Any other information you feel should be considered in this case.
5. Please be aware that, in accordance with NC General Statute 143-215.6A, the Director of
the Division of Water Quality may assess civil penalties not to exceed $26,000 per day, per
violation, for violations; of 15A NCAC 02T .0400, et seq. Your written response and the
actions that you take to address the violations listed herein will be considered in deciding
whether or not such penalties are necessary to compel compliance.
6. If you have any questions regarding the inspection or this Notice of Violation, please give
Mr. Jeff Menzel a call at [phone]. Thank you for your cooperation in this matter.
Sincerely,
Roger C. Edwards
Surface Water Regional Supervisor
Asheville Regional Office
Division of Water Quality
Attachments:
Central Files
PERCS Unit

{
Compliance Inspection Report
Permit: WQCSD0086 Effective: 03/01/00 Expiration: Owner: Town of Hot Springs
SOC: Effective: Expiration: Facility: Hot Springs Collection System
County: Madison
Region: Asheville
Contact Person: Randy A Joseph Title: Phone: [phone]
Directions to Facility:
System Classifications: CS1,
Primary ORC: Certification: Phone:
Secondary ORC(s):
On -Site Representative(s):
Related Permits:
Inspection Date: 04/21/2010 Entry //Time: 09:00 AM - Exit Time: 10:00 AM
Primary Inspector: Jeff Menze4�r, 1 Phone: [phone]
Secondary Inspector(s):
Don Price , b�`^ Phone: 8,4-Z96-'fSoc
Reason for Inspection: Routine Inspection Type: Compliance Evaluation
Permit Inspection Type: Deemed permitted collection system management and
operation
'i L'MS
Facility Status: ❑ Compliant ■ Not Compliant
Question Areas:
Miscellaneous Questions Performance Standards Operation & Maint Reqmts Records
■ Monitoring & Rpting ■ Inspections Pump Station
Reqmts
(See attachment summary)
Page: 1

Permit: WQCSDO086 Ownelr . Facility: Town of Hot Springs
i
Inspection Date: 04121/2010 Inspection Type: Compliance Evaluation Reason for Visit: Routine
Inspection Summary:
The Town of Hot Springs has made some progress on addressing the deficiencies of their current Sewer Collection
System, but there are still areas that need attention. The Town of Hot Springs needs to develop an 0 & M plan that
addresses spill response, cleaning and system inspections, complaints, FOG (fats, oils, and grease), system components
( pumps, valves, emergency equipment,etc.) and spare parts inventory.
SSO reporting and recordkeeping are a very important part of proper operation of any Sewer Collection System, wether
the system be "Deemed" permitted or have a "Holistic" collection system permit. Currently the Town of Hot Springs is a
"Deemed" system, but they do not meet requirements of the regulations covering Deemed systems.
Page: 2

Permit: WQCSDO086 Owner - Facility: Town of Hot Springs
Inspection Date: 04/21/2010 Inspection Type: Compliance Evaluation
Performance Standards
Reason for Visit: Routine
Is Public Education Program for grease established and documented?
❑
■ ❑
❑
What educational tools are used?
The Town of Hot Springs is required by 15A NCAC 2T .0403 (a) (8) to provide 2/year educational material
to its sewer users, either as a handout available at Town Hall or as a mailing.
Is Sewer Use Ordinance/Legal Authority available?
■
❑ ❑
❑
Does it appear that the Sewer Use Ordinance is enforced?
001111
Is Grease Trap Ordinance available?
❑
■ ❑
0-
Is Septic Tank Ordinance available (as applicable, i.e. annexation)
❑
❑ ❑
■
List enforcement actions by permittee, if any, in the last 12 months
A Sewer Use Ordinance including applicable Grease Trap requirements is required by the 2T regulations.
No enforcement actions were documented in the last 12 months, nor inspections of Grease Traps.
Has an acceptable Capital Improvement Plan (CIP) been implemented?
Does CIP address short term needs and long term \"master plan\" concepts?
Does CIP cover three to five year period?
Does CIP include Goal Statement?
Does CIP include description of project area?
Does CIP include description of existing facilities?
Does CIP include known deficiencies?
Does CIP include forecasted future needs?
Is CIP designated only for wastewater collection and treatment?
Approximate capital improvement budget for collection system?
Total annual revenue for wastewater collection and treatment?
CIP Comments
A CIP (Capital Improvement Plan) is a reguiatroy requirement of the regulations.
Is system free of known points of bypass?
If no, describe type of bypass and location
Is a 24-hour notification sign posted at ALL pump stations?
# Does the sign include:
Instructions for notification?
Pump station identifier?
24-hour contact numbers
Page: 3

i
t
Permit: WQCSDO086 Owner - Facility: Town of Hot Springs
Inspection Date: 04/21/2010 Inspection Type: Compliance Evaluation Reason for Visit: Routine
i
If no, list deficient pump stations
Cat Hole PIS; South Springs St. PIS;' Red Bridge PIS; and Silver Mine PIS all did not have identifier's.
i
# Do ALL pump stations have an "auto polling" feature/SCADA?
❑ ■ . ❑ ❑
Number of pump stations I
4
Number of pump stations that have SCADA
0
Number of pump stations that have simple telemetry
0
Number of pump stations that have only audible and visual alarms
4
Number of pump stations that do not meet permit requirements
# Does the permittee have a root control program?
❑ ■ ❑ ❑
# If yes, date implemented?
Describe:
Comment: A complete O & M program should be developed that documents
inspection, cleaning, and any additional efforts the Town staff conduct, such as root
control, grease clean-up, etc.
Inspections
Yes
No NA
NE.
Are maintenance records for sewer lines available?
■
❑ ❑
❑
Are records available that document pump station inspections?
■
❑ ❑
❑
Are SCADA or telemetry equipped pump stations inspected at least once a week?
❑
❑ ■
❑
Are non-SCADA/telemetry equipped pump stations inspected every day?
■
❑ ❑
❑
Are records available that document citizen complaints?
❑
■ ❑
❑
# Do you have a system to conduct an annual observation of entire system?
■
❑ ❑
❑
# Has there been an observation of remote areas in the last year?
■
❑ ❑
❑
Are records available that document inspections of high -priority lines?
❑
■ ❑
❑
Has there been visual inspections of high -priority lines in last six months?
❑
■ ❑
❑
Comment: The Town of Hot Springs is required by regulation to document all
inspections conducted on the syayem. This includes right-of-ways, high -priority lines,
manholes, and aslo have a log that addresses citizen complaints.
Operation & Maintenance Requirements
Yes
No NA
NE
Are all log books available?
■
❑ ❑
❑
Does supervisor review all log books on,a regular basis?
■
❑ ❑
❑
Does the supervisor have plans to address documented short-term problem areas?
■
❑ ❑
❑
What is the schedule for reviewing inspection, maintenance, & operations logs and problem areas?
Maintenance appeares to be done on! an as needed basis.
I
Page: 4

S
Permit: WQCSDO086 Owner - Facility: Town of Hot Springs
Inspection Date: 04/21/2010 Inspection Type: Compliance Evaluation Reason for Visit: Routine
Are maintenance records for equipment available? ❑ ❑ ❑ ■
Is a schedule maintained for testing emergency/standby equipment? ❑ ■ ❑ ❑
What is the schedule for testing emergency/standby equipment?
Do pump station logs include:
Inside and outside cleaning and debris removal? ■ ❑ ❑ ❑
Inspecting and exercising all valves? ■ ❑ ❑ ❑
Inspecting and lubricating pumps and other equipment? ❑ ■ ❑ ❑
Inspecting alarms, telemetry and auxiliary equipment? ■ ❑ ❑ ❑
Is there at least one spare pump for each pump station w/o pump reliability? ❑ ❑ ❑ ■
Are maintenance records for right-of-ways available? ❑ ■ ❑ ❑
Are right-of-ways currently accessible in the event of an emergency? ■ ❑ ❑ ❑
Are system cleaning records available? ■ ❑ ❑ ❑
Has at least 10% of system been cleaned annually? ❑ ■ ❑ ❑
What areas are scheduled for cleaning in the next 12 months?
The Town of Hot Springs is required to clean at least 10 % of their system per year. Also, records of
cleaning and system wide inspection must be documented. All emergency equipment, valves, spare parts, and
pumps must be tested and records kept and maintained of same.
Is a Spill Response Action Plan available?
❑ ■
❑ ❑
Does the plan include:
24-hour contact numbers
❑ ■
❑ ❑
Response time
❑ ■
Cl ❑
Equipment list and spare parts inventory
❑ ■
❑ ❑
Access to cleaning equipment
❑ ■
❑ ❑
Access to construction crews, contractors, and/or engineers
❑ ■
❑ ❑
Source of emergency funds
❑ ■
❑ ❑
Site sanitation and cleanup materials
❑ 0,C)
❑
Post-overflow/spill assessment
❑ ■
❑ ❑
Is a Spill Response Action Plan available for all personnel?
❑ ■
❑ ❑
Is the spare parts inventory adequate?
❑ 110
■
Comment: Currently there is no spill response plan. It is a required by 15A NCAC 2T
.0403 (a)(3) that The Town of Hot Springs have an O & M plan that addresses spill
response including items listed above.
Page: 5

e
Permit: WQCSDO086 Owner - Facility: Town of Hot Springs
I
Inspection Date: 04/21/2010 Inspection Type: Compliance Evaluation
Reason for Visit: Routine
Records I
Yes
No NA
NE
Are adequate records of all SSOs, spills alnd complaints available?
❑
■ ❑
❑
Are records of SSOs that are under the reportable threshold available?
❑
■ ❑
❑
I
Do spill records indicate repeated overflows (2 or more in 12 months) at same location?
❑
■ ❑
❑
If yes, is there a corrective action plan?
❑
■ ❑
❑
Is a map of the system available?
■
❑ ❑
❑
Does the map include:
Pipe sizes
❑
■ ❑
❑
Pipe materials
❑
■ ❑
❑
Pipe location
■
❑ ❑
❑
Flow direction
❑
■ ❑
❑
Approximate pipe age
❑
■ ❑
❑
Number of service taps
❑
■ ❑
Cl
Pump stations and capacity
❑
■ ❑
❑
If no, what percent is complete?
List any modifications and extensions that need to be added to the map
The Town of Hot Springs is required by 15A NCAC 2T .0403 (a)(2) to have a current map of the system that
includes the following; Pipes sizes, materials type and age of those materials, flow direction, pump stations
and capacity, and the number of service taps.
# Does the permittee have a copy of their permit?
❑ ❑ ■ ❑
Comment: This is a deemed system.
Monitoring and Reporting Requirements
Yes No NA NE
Are copies of required press releases and distribution lists available?
❑ ■ ❑ ❑
Are public notices and proof of publication available?
❑ ■ ❑ ❑
# Is an annual report being prepared in accordance with G.S. 143-215.1 C?
❑ ■ ❑ ❑
# Is permittee compliant with all compliance schedules in the permits?
❑ ❑ ■ ❑
If no, which one(s)?
Comment: Public notification and press releases are a requirement of the O & M plan
in addition to spill response.
Page: 6

Mayor
Sidney Harrison
Clerk
Nancy Thomas
April 8, 2010
Town of Hot Springs
PO Box 218
Hot Springs, NC 28743
Phone. [phone]
Fax: [phone]
Division of Water Quality
1617 Mail Service Center
Raleigh, NC 27699-1617 -- -
To Whom it May Concern,
Alder_ mPn
Kenny Ramsey
Johnny Lawson
Harold Ammons
When the SSO was discovered, Mr. Scott Ricker with the
Maintenance department, was informed the same evening. The next
day the pipe was uncovered and reconnected. The pipe was then
tested and covered. The leak never reached the French Broad River
or Spring Creek.
Mr. Ricker called Jeff Menzel and gave a verbal report of the
incident to him. The report subsequently mailed regarding the SSO
was incomplete and late. We wrote a letter and filled out a complete
SSO form. The letter was mailed but unfortunately the SSO form was
not. I discovered it later in a folder, and mailed it at that time.
The errors were made, and we hope you will understand.
Mr. Ricker and the Maintenance Department are working hard to
get everything in good shape.
- We invite you to visit -the Town of Hot Springs on April-19, 21, or -
22. April 21 would be preferable for us but we can have
representatives (some Alderman and Scott Ricker) present any of
these three days.
�-
Sin erely, =
4
Sidney H rrison APR 12 2010
Mayor, Town of Hot Springs
WATER QUALITY SECTION
c PGIONAL OFFICE
cc Roger C. Edwards, Regional Supervisor, Daryl Merritt'.PFIRC'Saffi t-

STATE OF NORTH CAROLINA
ENVIRONMENT
COUNTY OF MADISON
TOWN OF HOT SPRINGS
IN THE MATTER OF ASSESSMENT
OF CIVIL PENALTIES AGAINST
AND
HOT SPRINGS COLLECTION SYSTEM
PERMIT NO.: WQCSDO086
DEPARTMENT OF
AND NATURAL RESOURCES
WAIVER OF RIGHT TO AN
ADMINSTRATIVE HEARING
STIPULATION OF FACTS
FILE NO. DV-2010-0025
Having been assessed civil penalties totaling $4.067.00 for violation(s) as set forth in the
assessment document of the Division of Water Quality dated March 15, 2010, the undersigned,
desiring to seek remission of the civil penalty, does hereby waive the right to an administrative
hearing in the above -stated matter and does stipulate that the facts are as alleged in the assessment
document. The undersigned further understands that all evidence presented in support of remission
of this civil penalty must be submitted to the director of the Division of Water Quality with thirty
(30) days of receipt of the notice of assessment. No new evidence in support of a remission
request will be allowed after (30) days from -'the receipt of the notice of assessment.
This the 09 day of ,o,., 520 ) V
SIGNATURE
ADDRESS
40 oX !z L
zg7�3
l5
i
APR 12 2010 --�
WATER QUALITY SECTION
ASHEVILLE REGIO� NAL O"E'C
u
1011N6 M
�.zob — A's

Please indicate the case number (as found on page one of this letter) on the petition.
Failure to exercise one of the options above within thirty (30) days of receipt of this letter, as
evidenced by an internal date/time received stamp (not a postmark), will result in this matter being
referred to the Attorney General's Office for collection of the penalty through a civil action. Please
be advised that additional penalties may be assessed for violations that occur after the review
period of this assessment.
Please be advised that any continuing violation(s) may be the subject of a new enforcement action,
including an additional penalty. If you have any questions about this civil penalty assessment,
please contact Jeff Menzel of the Asheville Regional Office at [phone].
: Roger .C. Edwards /� 4
Water Quality Regional Supervisor
Asheville Region
Division of Water Quality
ATTACHMENTS
cc: Regional Supervisor w/ attachments
Public Information Officer
PERCS Unit Enforcement File w/ attachments
Central Files w/ attachments

•^tir.F�'F� ate' �.._._.. ..._ ,� ��Yv,
D
APR 12 2010
JUSTIFICATION FOR REMISSION REQUEST WATER QUALITY SECTION
ASF'EVILLE REGIONAL OFFICE
DWQ Case Number: DV-2010-0025uC'oun'i
Assessed Party: TOWN OF HOT SPRINGS
Permit No.: WQCSDO086 Amount Assessed: $4,067.00
Please use this form when requesting remission of this civil penalty. You must also complete the
"Request For Remission, Waiver of Right to an Administrative Hearing, and Stipulation of Facts"
form to request remission of this civil penalty. You should attach any documents that you believe
support your request and are necessary for the Director to consider in evaluating your request for
remission. Please be aware that a request for remission is limited to consideration of the five
factors listed below as they may relate to the reasonableness of the amount of the civil penalty
assessed. Requesting remission is not the proper procedure for contesting whether the violation(s)
occurred or the accuracy of any of the factual statements contained in the civil penalty assessment
document. Pursuant to N.C.G.S. § 143B-282.1(c), remission of a civil penalty may be granted
only when one or more of the following five factors applies. Please check each factor that you
believe applies to your case and provide a detailed explanation, including copies of supporting
documents, as to why the factor applies (attach- additional pages as needed).
_ (a) one or more of the civil penalty. -assessment factors in N.C.G.S. 143B-282. 1 (b) were
wrongfully applied to the detriment of the petitioner (the assessment factors are listed in the civil
penalty assessment document);
✓: .(b) the violator promptly abated continuing environmental damage resulting from the
violation (i.e., explain the steps that you took to correct the violation and prevent future
occurrences);
(c) the violation was inadvertent or a result of an accident (i.e., explain why the
violation was unavoidable or something you could not prevent or prepare for);
(d) the violator had not been assessed civil penalties for any previous violations;
_ (e) payment of the civil penalty will prevent payment for the remaining necessary
remedial actions (i. e., explain how payment of the civil penalty will prevent you from performing
the activities necessary to achieve compliance).
EXPLANATION:

2010 System Performance Annual --Report
(Submitted as required by the NC General Assembly House Bill 1160 Clean Water Act of 1999.)
Reporting Period: January 1, 2010 to December 30, 2010 -
I. General Information
Name of regulated entity: Town of Hot Springs
Responsible person
Mailing address
Town Hall location:
Phone number:
WWTP located at:
County:
DWQ Regional Office
Sidney Harrison, Mayor
PO Box 218; Hot Springs, N.C. 28743
186 Bridge Street; Hot Springs, NC 28743
828-622-7591 Town of Hot Springs - Town Hall
Town Clerk - Nancy Thomas
off River Drive, Hot Springs
Madison
Asheville
MAY 0 5 2011
Listing of applicable permits 1AQCS0086 ectFon S,yste NCO025836 WWTP
A. Description of collection system and wastewater treatment system or process:
WQCS0086 Collection System consists of:
4-inch force main and 4-,6-, and 8-inch gravity sewer lines serving a population of 640.
There are 4 pump stations with signs and emergency contact number. Three pump
stations are duplex and one is simplex.
Pump Stations (p/s):
I. Silver Mine Road P/S has two 2 HP Myers submersible grinder pumps. The p/s is
located in the flood plain. The control panel is located 20 ft above ground level
and is accessed by a ladder. This p/s is about 2 years old and has telemetry with
an autodialer that calls the Police Department.
2. Red Bridge P/S, located on North Andrews Street, has a new (March 2011) simplex 7
HP Zoeller Pump Company submersible grinder pump with dual high water
alarms. The pump is located in a new $6,000 steel structure. This pump is
checked 7 days per week.
3. South Spring Street P/S has two 5 HP Myers submersible grinder pumps with dual
high water alarms. This p/s is about 2 years old and has telemetry with an
III

autodialer that cx, the Police Department. There is a`r zw $38,000 100 KW
Cummins Onan diesel generator with auto transfer switch and 600 gallon fuel tank.
OA Gregory Inc. / Gregory Oil is the fuel vendor.
4. Cat Hole PIS, located on North Spring Street, has two 2 HP Fisherpump submersible
grinder pumps with dual high water alarms. This p/s is about 2 years old and has
telemetry with an autodialer that calls the Police Department.
Collection System mapping:
Map of collection system by Butler & Associates - Gary, McGill — in 1981.
Map of collection system by Land Of Sky Regional Council (most recent).
Emergency Generators: There are three generators, which are tested every 2 months
and serviced once a year.
1. ' New $38,000 100 KW Cummins Onan diesel generator with transfer switch
permanently located at S. Spring Street pump station with 600 gallon fuel tank.
2. 15 KW Kubota diesel portable generator. -
3. 60 KW Cummins Onan diesel portable generator.
A to C: Authorization to Construct the WWTP was issued in 1986.
B. NCO026836 Wastewater Treatment Facilities (WWTP) consists of a class II facility
rated at 0.80 MGD and is an EIMCO Process circular extended aeration package plant
consisting of: manual bar rack; (communitor — out of service); aeration basin with dual
15 HP motors & blowers providing diffused air; 10 ft diameter circular clarifier with surface
skimmer and drive unit; (no aerobic digestor); 12.5% sodium hypochlorite (Captor@)
liquid feed drip chlorination; (no chlorine contact chamber); 30% calcium thiosulfate liquid
feed drip feed chlorination; (chemical tanks are enclosed in a covered storage area);
v-notch weir; ISCO 3230 bubbler flow measuring & totalizing equipment; and ISCO 1580
(flow proportional) composite sampler. ,
Flow data:
Annual Average Flow: 0.05 MGD (3 year average - 20074010)
Maximum Daily Flow: 0.125 MGD (during the past 3 years)
Demonstration of Future: DWQ letter sent in June 2002, indicating flows were
81.16% of current treatment capacity (0-.0649 MGD).
WWTP Improvements in 2010:
The 8 air diffuser drops, from the air header, in the aeration basin were repaired with 7
stainless steel bands/covers to prevent air leaks.
Sludge and Solids Management:
Sludge is wasted 2-3 times per year by commercial haulers and taken to MSD's WWTP.

Sludge Wasting Dates: 10-29-10 Able Septic Tank Service — 1500 gallons
3-17-10 Able Septic Tank Service — 1500 gallons
Solids Disposal: Bar screenings are dewatered, placed in plastic buckets and carried to
the Madison County landfill.
II. System Performance Annual Summary:
A. Description of overall 12 month performance, noting highlights and deficiencies:
January —December 2010: no permit limit or monitoring frequency
violations occurred
B. By month, list of the number and type of any violations of permit conditions,
environmental regulations or environmental laws, including (but not limited
to):
1. Permit Limit Violations (NOVs and Civil Assessments):
January — December 2010 — no other violations occurred, with the
exception of April 21, 2010.
April 21, 2010 - NOV-2010-PC-0541 was issued from the DWQ ARO
from an inspection conducted on 4-21-2010. Permit condition
issues were cited (see D. below).
2. Monitoring and Reporting Violations (NOVs and Civil Assessments) (illegal)
bypass of treatment facilities*
January — December 2010 - no monitoring and reporting violations
occurred
3. Sanitary Sewer Overflows (SSOs)* (NOVs and Civil Assessments)
*Note estimated total monthly volumes and locations of events in which
more than 1,000 gallons of waste reached surface waters.
January — December 2010 — no SSOs or violations ocurred
C. Description of any known environmental impact of violations:
January - DecembeP2010 — none known
D. Description of corrective measures taken to address violations or deficiencies
January — December 2010 — no violations & none required,
with the exception of April 21, 2010.
April 21, 2010 — DWQ Inspection issued a Notice of Violation for
the following cited permit conditions:

0
Operation and Maintenance:
Cited: No indication of process control tests being conducted
was observed during the inspection_
Response: The operator log showed documented process
control settleability tests and field testing parameter
results during the previous and following months.
Copies of the operator log with these results and other
notations were mailed to DWQ ARO on 5-13-2010.
Aeration Basin:
Cited: Several diffuser drop lines were observed during the
inspection that were inoperable.
Response: The 8 air diffuser drops, from the air header, in .
the aeration basin were repaired with 7 stainless steel
bands/covers to prevent air leaks. The dissolved
oxygen levels in the aeration basin after repairs
indicated optimal levels.
Sludge Disposal:
Cited: Documentation as to proper wasting and disposal of
residual sludge from the VWVTP was not available
during the inspection.
Response: Wasting and pumping by commercial hauler (Able
Septic Tank Service was documented in the log book
on 3-17-10 for 1500 gallons and on 10-29-10 for 1500
gallons. Copies of the work orders, billing receipts and
log book were mailed the the DWQ ARO.
Flow Proportional Composite Sampling:
Cited: No documentation was provided at the time of the
inspection to indicate influent and effluent samples are
collected proportional to flow at a minimum of 100 ml
aliquot(s) during sampling.
Response: The ISCO 3230 bubbler flow measuring and
totalizing equipment was last calibrated on 4-27-2010
by J. Thurman Horne, P.E. The ISCO 1580 composite
sampler & connection to the flow meter were also
tested. The sampler was verified to pull an aliquot of
sample every 1000 gallons. Both ISCO's were working
fine. Copies of the calibration record and engineer's
report were mailed to DWQ ARO.

Field parameter sampling and analysis for total residual chlorine:
Cited: The ORC did not perform the analysis in accordance
with approved sample handling and analysis methods.
Response: Tissue wipes were- purchased and are now being
utilized to analyze total residual chlorine.
III. Notification
A copy of the System Performance Annual Report -(SPAR) is available upon request from
the Town Clerk located at the Town of Hot Springs' Town Hall.
IV. Certification
A. Certified Operators in Responsible Charge:
Certified ORC: Randy A. Joseph Cert. ## 15506
WW — II
Cert. # 26903
CS - I
Back-up ORC: Christopher M. Ladd Cert. # 10880
WW — I
Cert. # 13877
CS - III
Cert. # 985834
PC - I
B. Statement by a responsible official certifying the report is accurate and complete:
I, Sidney Harrison, certify that this report is accurate and complete, to the best of
my knowledge.
Signature of responsible official and date of report:
Kim
4
QSte/D_ ZQ/�
date

Vie---.
NCDENR t r
North Carolina Department of Environment and Natural Resources
Division of Water Quality
Beverly Eaves Perdue Coleen H. Sullins
Governor Director
SURFACE WATER PROTECTION SECTION
March 15, 2010
CERTIFIED MAIL
RETURN RECEIPT REQUESTED — 7007 1490 0004 0713 9097
Mayor Sydney Harrison
Tovv7i of Hot Springs
Post Office Box 218
Hot Springs, North Carolina 28743
SUBJECT: Notice of Violation and Assessment of Civil Penalty
for Violations of North Carolina General Statute (G.S.) 143-215.1(a)(1)
and Collection System Permit WQCSDO086
Town of Hot Springs
Hot Springs Collection System
Case No. DV-20.10-0025
Madison County
Dear Mayor Harrison:
Dee Freeman
Secretary
This letter transmits a Notice of Violation and assessment of civil penalty in the amount of
$4,067.00 ($4,000.00 civil penalty + $67.00 enforcement costs) against Town of Hot Springs.
This assessment is based upon the following facts: a review has been conducted of the Sanitary
Sewer Overflow (SSO) 5-Day Report submitted by Town of Hot Springs. This review has shown
the subject facility to be in violation of the requirements found in Collection System Permit
WQCSDO086 and G.S. 143-215.1(a)(1). The violation/s that occurred are summarized in
Attachment A to this letter.
On January 20, 2010 staff members with the Asheville Regional Office observed the discharge of
untreated sewage from a cracked pipe at the Towns Silver Mine sewage pumping station. The
town was advised to fix the,problem and submit a 5-day SSO report. An incomplete report was
submitted to the Asheville Regional office twelve (12) days after the sewage spill was observed.
,a IURFACE WATER PROTECTION SECTION—ASHEVILLE REGIONAL OFFICE One
Location: 2090 U.S. Highway 76, Swannanoa, North Carolina 28778 NorthCarolina
Phone: [phone]\ FAX: [phone] \ Customer Service:1-877-623-6748
Internet: www.ncwaterquality.org f
An Equal Opportunity 1 Affirmative Action Employer
:1SWP\Madison\Collection Systems\Hot Springs Collection System\DV-2010-0025.doc

Form CS-SSO- Collection System Sanitary Sewer Overflow Reporting Form states that the form
shall be submitted to the appropriate DWQ Regional Office within five (5)-days of the first
knowledge of the sanitary sewer overflow (SSO). The form also states if an SSO is ongoing, the
Regional Office must be notified on a daily basis until the SSO can be stopped.
No complete written report has been received by the Regional Office documenting that the SSO
was stopped and that repairs have been made. North Carolina General Statute 143-215.6 provides
for civil penalties of up to $ 25,000 for discharging sewage without a permit. The same statute
empowers a State agency -to go into Superior court seeking a court order prohibiting an activity
which is in violation of the Statutes.
Based upon the above facts, I conclude as a matter of law that Town of Hot Springs violated the
terms, conditions or requirements of Collection System Permit WQCSDO086 and G.S. 143-
215.1(a)(1) in the manner and extent shown in Attachment A. In accordance with the maximums
established by G.S. 143-215.6A(a)(2), a civil penalty may be assessed against any person who
violates the terms, conditions or requirements of a permit required by G.S. 143-215.1(a).
Based upon the above findings of fact and conclusions of law, and in accordance with authority
provided by the Secretary of the Department of Environment and Natural Resources and the
Director of the Division of Water Quality, I, Roger C. Edwards, Division of Water Quality
Regional Supervisor for the Asheville Region, hereby make the following civil penalty assessment
against Town of Hot Springs.
Within 5 days of the occurrence, provide a written report describing
$4,000.00 the overflow or bypass, including all information requested on form
CS-SSO- under 15A NCAC 2B.0506 (a).
$ 67.00 ENFORCEMENT COST
$4,067.00 TOTAL AMOUNT DUE
Pursuant to G.S. 143-215.6A(c), in determining the amount of the penalty I have taken into
account the Findings of Fact and Conclusions of Law and the factors set forth at G.S. 14313-
282.1(b), which are:
(1) The degree and extent of harm to the natural resources of the State, to the public health, or
to private property resulting from the violation;
(2) The duration and gravity of the violation;
(3) The effect on ground or surface water quantity or quality or on air quality;
(4) The cost of rectifying the damage;
(5) The amount of money saved by noncompliance;
(6) Whether the violation was committed willfully or intentionally;
(7) The prior record of the violator in complying or failing to comply with programs over
which the Environmental Management Commission has regulatory authority; and
(8) The cost to the State of the enforcement procedures.
Within thirty days of receipt of this notice, you must do one of the following:
1. Submit payment of the penalty:
Payment should be made directly to the order of the Department of Environment and Natural
Resources (do not include waiver form). Payment of the penalty will not foreclose further

enforcement action for any co__.__ wing or new violation(s). Please subrrl,. payment to the attention
of:
Daryl Merritt
PERCS Unit.
Division of Water Quality
1617 Mail Service Center
Raleigh, North Carolina 27699-1617
OR
2. Submit a written request for remission including a detailed justification for such
request:
Please be aware that a request for remission is limited to consideration of the five factors listed
below as they may relate to the reasonableness of the amount of the civil penalty assessed.
Requesting remission is not.the proper procedure for contesting whether the violation(s) occurred
or the accuracy of any of the factual statements contained in the civil penalty assessment
document. Because a remission request forecloses the option of an administrative hearing, such a
request must be accompanied by a waiver of your right to an. administrative hearing and a
stipulation and agreement that no factual or legal issues are in dispute. Please prepare a detailed
statement that establishes why you believe the civil penalty should be remitted, and submit it to the
Division of Water Quality at the address listed below. In determining whether a remission request
will be approved, the following factors shall be considered:
(1) whether one or more of the civil penalty assessment factors in NCGS 14313-282.1(b) was
wrongfully applied to the detriment of the petitioner;
(2) whether the violator.promptly abated continuing environmental damage resulting from the
violation;
(3) whether the violation was inadvertent or a result of an accident;
(4) whether the violator had been assessed civil penalties for any previous violations; or
(5) whether payment of the civil penalty will prevent payment for the remaining necessary
remedial actions.
Please note that all evidence presented in support of your request for remission must be submitted
in writing. The Director of the Division of the Division of Water Quality will review your
evidence and inform you of his decision in the matter of your remission request. The response will
provide details regarding the case status, directions for payment, and provision for further appeal'
of the penalty to the Environmental Management Commission's Committee on Civil Penalty
Remissions (Committee). Please be advised that the Committee cannot consider information that
was not part of the original remission request considered by the Director. Therefore, it is very
important that you prepare a complete and thorough statement in support of your request for
remission.
In order to request remission, you must complete and submit the enclosed "Request for Remission
of Civil Penalties, Waiver of Right to an Administrative Hearing, and Stipulation of Facts" form
within thirty (30) days of receipt of this notice. The Division of Water Quality also requests that
you complete and submit the enclosed "Justification for Remission Request." Both forms should
be submitted to the following address:

Daryl Merritt
PERCS Unit
Division of Water Quality
1617 Mail Service Center
Raleigh, -North Carolina - 27699-1617
Roger C. Edwards, Regional Supervisor,
Surface Water Protection Section, Asheville Regional Office
2090 U.S. Hwy. 70
Swannanoa. N.C. 28778
OR
3. File a petition for an administrative hearing with the Office of Administrative
Hearings:
If you wish to contest any statement in the attached assessment document you must file a petition
for an administrative hearing. You may obtain the petition form from the Office of Administrative
Hearings. You must file the petition with the Office of Administrative Hearings within thirty (30)
days of receipt of this notice. A petition is considered filed when it is received in the Office of
Administrative Hearings during normal office hours. The Office of Administrative Hearings
accepts filings Monday through Friday between the hours of 8:00 a.m. and 5:00 p.m., except for
official state holidays. The original and one (1) copy of the petition must be filed with the Office
of Administrative Hearings. The petition may be faxed - provided the original and one copy of the
document is received in the Office of Administrative Hearings within five (5) business days
following the faxed transmission. The mailing address for the Office of Administrative Hearings
is:
Office of Administrative Hearings.
6714 Mail Service Center
Raleigh, North Carolina 27699-6714
Telephone [phone] Facsimile: [phone]
AND
Mail or hand -deliver a copy of the petition to
Mary Penny Thompson, Registered Agent
Department of Environment and Natural Resources
1601 Mail Service Center
Raleigh, North Carolina 27699-1601
AND
Daryl Merritt
PERCS Unit
Division of Water Quality
1617 Mail Service Center
Raleigh, NC 27699-1617

I 1
Please indicate the case number (as found on page one of this letter) on the petition.
Failure to exercise one of the options above within thirty (30) days of receipt of this letter, as.
evidenced by -an internal date/time received stamp (not a postmark), will result in this matter being
referred to the Attorney General's Office for collection of the penalty through a civil action. Please
be advised that additional penalties may be assessed for violations that occur after the review
period of this assessment.
Please be advised that any continuing violation(s) may be the subject of a new enforcement action,
including an additional penalty. If you have any questions about this civil penalty assessment,
please contact Jeff Menzel of the Asheville Regional Office at [phone].. . .
,-� - - 4-
Roger V Edwards
Water Quality Regional Supervisor .
Asheville Region
Division of Water Quality
ATTACHMENTS
cc:Regional-Supes�
Public Information Officer
PERCS Unit Enforcement File w/ attachments
Central Files w/ attachments

STATE -OF NORTH CAROL>_.A
ENVIRONMENT
DEPARTI _ __'fT OF
COUNTY OF MADISON
TOWN OF HOT SPRINGS
IN THE MATTER OF ASSESSMENT )
OF CIVIL PENALTIES AGAINST )
AND
AND NATURAL RESOURCES
WAIVER OF RIGHT TO AN
ADMINSTRATIVE HEARING
HOT SPRINGS COLLECTION SYSTEM ) STIPULATION OF FACTS
PERMIT NO.: WQCSDO086 ) FILE NO. DV-2010-0025
Having been assessed civil penalties totaling $4.067.00 for violation(s) as set forth in the
assessment document of the Division of Water Quality dated March 15, 2010, the undersigned,
desiring to seek remission of the civil penalty, does hereby waive the right to an administrative
hearing in the above -stated matter and does stipulate that the facts are as alleged in the assessment
document. The undersigned further understands that all evidence presented in support of remission
of this civil penalty must be submitted to the director of the Division of Water Quality with thirty
(30) days of receipt of the notice of assessment. No new evidence in support of a remission
request will be allowed after (30) days from the receipt of the notice of assessment.
This the
day of
ADDRESS
TELEPHONE
SIGNATURE
no]

ATTACHMENTA
Town of Hot Springs
CASE NUMBER: DV-2010-0025
PERMIT: wQCSD0086 . FACILITY: Hot Springs Collection System COUNTY: Madison REGION: Asheville
Other Violations
MONITORING VIOLATION
PENALTY REPORT 'AREA DESCRIPTION DATE VIOLATION TYPE
4,000.00 CSO/SSO(Sewer Overflow) Discharge without valid permit 01/20110 Discharge without valid permit

JUSTIFICATION FOR REMISSION REQUEST
DWQ Case Number: DV-2010-0025 County: MADISON
Assessed Party: TOWN OF HOT SPRINGS
Permit No.: WQCSDO086 Amount Assessed: $4,067.00
Please use this form when requesting remission of this civil penalty. You must also complete the
"Request For Remission, Waiver of Right to an Administrative Hearing, and Stipulation of Facts"
form to request remission of this civil penalty. You should attach any documents that you believe
support your request and are necessary for the Director to consider in evaluating your request for
remission. Please be aware that a request for remission is limited to consideration of the five
factors listed below as they may relate to the reasonableness of the amount of the civil penalty
assessed. Requesting remission is not the proper procedure for contesting whether the violation(s)
occurred or the accuracy of any of the factual statements contained in the civil penalty assessment
document. Pursuant to N.C.G.S. § 14313-282.1(c), remission of a civil penalty may be granted
only when one or more of the following five factors applies. Please check each factor that you
believe applies to your case and provide a detailed explanation-, including copies of supporting
documents, as to why the factor applies (attach additional pages as needed).
(a) one or more of the civil penalty assessment factors in N.C.G.S. 14313-282.1(b) were
wrongfully applied to the detriment of the petitioner (the assessment factors are listed in. the civil
penalty assessment document);
(b) the violator promptly abated continuing environmental damage resulting from the
violation (i. e., explain the steps that you took to correct the violation and prevent future
occurrences);
(c) the violation was inadvertent or a result of an accident (L e., explain why the
violation was unavoidable or something you could not prevent or prepare for);
(d) the violator had not been assessed civil penalties for any previous violations;
(e) payment of the civil penalty will prevent payment for the remaining necessary
remedial actions (i.e., explain how payment of the civil penaltywill prevent you from performing
the activities necessary to achieve compliance).
EXPLANATION:

Mayor
Sidney Harrison
Clerk
Nancy Thomas
February 15.2010
/ 17f
Town of Hot Springs
PO Box 218 Aldermen
Hot Springs, NC 28743 Kenny Ramsey
Phone. [phone] Johnny Lawson
Fax., 828 622 7408 Harold Ammons
NCDENR
Division of Water Quality
Surface Water Protection Section
Asheville Regional Office
2090 US HWY 70
Swannanoa, NC 28778
To Whom it may Concern,
7 } n'�..i � 5: i �su++.'r•. •r t \ ✓ �.:.w-M �3yy��-�
FED 22 2010 1
d+_wa
VIA .I ER Q! ALITY SEC T IQN
LLE A G7. L C F[C•E
On January 20. 2010. NCDENR did- an inspection in Hot Springs, and
found a small sewage leak at the Silver Mine Lift Station.
After discovering the leak, the Maintenance Department dug it up
immediately and found a cracked elbow. The elbow was replaced,
tested and covered up. The leak only had occurred when the pump was
actually pumping, and at no time did we make an outlet into the
waters of the State.
At this time I filled out a spill form. I was not familiar with this
form previously, and some parts were incomplete when received by
your office. Mr. Jeff Menzel called me and we went over the form. I
answered all his questions and assumed the matter had been taken
care of.
On February 4th., the Town of Hot Springs received a" Notice of
Violation and Intent to Enforce." The leak had been repaired and we
thought we had been compliant with all State requirements. I then
called Mr. Menzel, and he explained to me that verbal notice over the
phone was unacceptable. Only at this time did I learn that a written
notice was to be submitted explaining how the SSO was repaired.

Page 2
We now are aware of this policy, and have every intention to co-
operate with the NCDENR regarding this and all policies.
I also want to invite you back to Hot Springs. We can review the
forms, and return to our stations so you can see for yourself that
they are being maintained and running efficiently and ensure they
are meeting all your guidelines.
Sincerely.
A
i
Sidney Har ison, Mayor
Scott Ricker, Maintenance Supervisor

NCDENR
North Carolina Department of Environment and Natural Resources
Division of.Water Quality
Beverly Eaves Perdue Coleen Sullins Dee Freeman
Governor Director Secretary
SURFACE WATER PROTECTION SECTION' .
February 4,. 2010•
CERTIFIED MAIL
RETURN RECEIPT REQUESTED—. € 7007 1490 0004 0713 8366
Mayor Sydney -,Harrison
.Town of Hot Springs
Post Office Box 218
Hot Springs, North Carolina 28743-0218- .
Subject: NOTICE OF VIOLATION and
INTENT TO ENFORCE
NOV-2010-DV-0062
Town of Hot Springs
Permit Number WQCSD0086.
Wastewater Collection System
Madison County
Dear_ Mayor Harrison - .
North Carolina General Statute 143-215(a). (1) prohibits the making of an outlet into they
waters of the'..,tate without first securing a permit from the North Carotin Environmental
Management'Commtssion.
`On January 20, 2010'staff members with the.Asheville Regional Office observed the,
discharge of untreated.sewage from a cracked pipe at the Town's Silver Mine sewage
pumping station. The town was -advised to*fix the problem and submit a 5-day, SSO report. An,
incomplete report was submitted to the Asheville Regional office twelve (12) days after the
sewage spill was observed.
Form CS-SSO Collection System Sanitary Sewer Overflow Reporting Form states that
the form shall be submitted to the 'appropriate DWQ Regional Office within five (5) days of the'
first knowledge of the sanitary sewer overflow (SSO). The form also states if an SSO is
ongoing, the Regional Office must be notified on a daily basis until the SSO can be stopped.
_,,SURFACE WATER PROTECTION SECTION'-ASHEVILLE REGIONAL OFFICE one
Q1`—Location: 2090 U.S. Highway 70, Swannanoa, North Carolina 28778 NOI t11CarOhlla
Phone: : w 29 ncwat Y FAX: .or 299 70431 Customer Service: 1 877 623-6748 AaAa
N����ntemet: www.ncwaterquality.org . ` -
An Equal opportunity I Affirmative Action Employer

}
Mayor Harrison
2/04/2010 "
Page 2
F
. No complete written report has been received by the Regional Office documenting that
the SSO was stopped and that repairs have been made. North Carolina General Statute 143-
215.E provides for civil penalties of up to $ 25,000 for discharging sewage without a permit.
The same statute empowers a State agency to go into Superior court seeking a court order
prohibiting an activity which is in violation of the Statutes.
The'Asheville Regional Office is considering the assessment of Civil Penalties
against the Town of Hot Springs for the discharge of wastewater without a permit. To
prevent further action, carefully review these violations and deficiencies and
respond in writing to this office within fifteen (15) working days of receipt of this
letter. You should address the causes of noncompliance and all actions taken to
prevent the recurrence of similar situations. Should you have questions or need
additional information, please contact Jeff Menzel at [phone] .
d
7h Vii C-m4ti<. AR'O, Files - f
PERCS Unit-
Central
Sincerely,
Rolger�C. Edwards, Regional Supervisor -
Surface Water Protection Section
Division of Water Qt,T'qlity
Asheville RegionaQ-,e,,
Mroar06WolMA"1'AIWVDA't"A\DEMWU%MadisnnlHot Springs Collection SVstem\NOV 2009 DV 0299.doc )

i
STATE OF NORTH CAROLINA DEPARTMENT OF ENVIRONMENT
AND NATURAL RESOURCES
COUNTY OF MADISON
IN THE MATTER OF ASSESSMENT
OF CIVIL PENALTIES AGAINST ) WAIVER OF RIGHT TO AN
ADMINISTRATIVE HEARING
TOWN OF HOT SPRINGS ) AND STIPULATION
HOT SPRINGS COLLECTION SYSTEM ) OF FACTS
PERMIT NO. WQCSDO086 ) FILE NO. DV-2009-0050
Having. been assessed civil penalties totaling $4,067.00 for violation(s) as set forth in the
assessment document of the Division of Water Quality dated November 25, 2009, the
undersigned, desiring to seek remission of the civil penalty, does hereby waive the right to an
administrative hearing in the above -stated matter and does stipulate that the facts are as alleged in
the assessment: document. The undersigned further understands that all evidence presented in
support of remission of this civil penalty must be submitted to the director of the Division of
Water Quality within thirty (30) days of receipt of the notice of assessment. No new evidence in
support of a remission request will be allowed after (30) days from the receipt of the notice of
assessment.
This the day of December, 2009
Larry VAe
Attorney for the Town of Hot Springs
501 BB&T Building
Asheville, NC 28801
[phone]

LAW OFFICES
LEAKS, SCOTT & STOKES
501 BB&T BUILDING
A.E. LEAKE
LARRY LEAKE ASHEVILLE, NORTH CAROLINA 28801
1911 -1992
WARD D. SCOTT [phone]
MARSHALL OFFICE
JAM IEA. STOKES
P.O. BOX 451
MARSHALL, NC 28753
TELEPHONE [phone]
December 29, 2009
Pretreatment Emergency Response
and Collection systems Unit
Division 01= water Quality
512 North Salisbury street
Raleigh, Nc: 27604
Re: .DV-2009-050
Town of Hot springs
Gentlemen:
Roger C. Edwards
Division of water Quality
Asheville Regional office
2090 U.S. Highway 70
swannanoa, NC 28778
Please find attached a justification for remission request for
the above referenced civil penalty, along with wavier of right to an
administrative hearing. These forms are being submitted by me to you
in my role as attorney for the Town of Hot springs.
The Town has asked to me to express to the Division its
appreciation for its continuing efforts to ensure the quality of life
for the citizens of Hot springs and the state of North carolina.
Thank you for your time and consideration to this matter.
with kindest regards, I am
LL:amm
xc: Kenny P.amsey
D EC
3 1 2009
(
(
WATER QUALITY SECTION
ASHEVILLE REGIONAL OFr:fr'r-

JUSTIFICATION FOR REMISSION REOUEST
DWQ Case Number: DV-2009-0050 County: Madison
Assessed Party: TOWN OF HOT SPRINGS
Permit No.: WQCSDO086 Amount Assessed: $4067.00
Please use this form when requesting remission of this civil penalty. You must also complete the
"Request for Remission Waiver ofRight to an Administrative Hearing, and Stipulation of
Facts" form to request remission of this civil penalty. You should attach any documents that you
believe support your request and are necessary for the Director to consider in evaluating your
request for remission. Please be aware that a request for remission is limited to consideration of
the five factors listed below as they may relate to the reasonableness of the amount of the civil
penalty assessed. Requesting remission is not the proper procedure for contesting whether the
violation(s) occurred or the accuracy of any of the factual statements contained in the civil
penalty assessment document. Pursuant to N.C.G.S. § 143B-282.1(c), remission of a civil
penalty may be granted only when one or more of the following five factors applies. Please
check each factor that you believe applies to your case and provide a detailed explanation,
including copies of supporting documents, as to why the factor applies (attach additional pages as
needed).
(a) one or more of the civil penalty assessment factors in N.C.G.S. 14313-282.1 (b)
were wrongfully gpplied to the detriment of the .petitioner (the assessment factors
are listed in the civil penalty assessment document):
X (b) the violator promptly abated continuing environmental damage resulting from the
violation (i.e., explain the steps that you took to correct the violation and prevent
future occurrences);
X (c) the violation was inadvertent or a result of an accident (i.e., explain why the
violation was unavoidable or something you could not prevent or prepare for);
X (d) the violator had not been assessed civil penalties for any previous violations;
X (e) payment of the civil penalty will prevent payment for the remaining necessary
remedial actions (i. e., explain how payment of the civil penalty will prevent you
from performing the activities necessary to achieve compliance).
EXPLANANTION (attach additional pages as necessgy):
The overflow in question occurred as a result of the main pumps ceasing to properly
operate at the pump station. The Town pulled the main pumps placing a bypass pump which was
properly working initially, while the Town's maintenance person repaired the main pumps.
However, unfortunately, the bypass pump sucked up metal, while the main pumps were under
repair, locking up, causing the pump station to fill up and overflow for a few hours.

Without question, the pump station did overflow and run off for a brief period of time and
may have reached a stream.
The Town recognizing the seriousness of this situation and in order to make certain that
same does not occur again has chosen to install at this station all new pumps at a cost of
approximately $8555.33, just for the actual equipment, not including the cost to the Town of its
employee installing the equipment.
You will find attached receipts from General Equipment Rental, LLC, HDSWW-
Asheville NC, Carolina Pump Works, LLC and Hot Springs Home and Garden verifying there
expenditures. In addition, the pipe that overflowed and caused emission into the stream has been
completely removed at a cost to the Town in excess of $1000.00.
Now, as to the omission on the part of the Town, of which the Town Board is most
shocked and chagrined; to wit, the failure to report the occurrence, the Town's maintenance
person, Scott Ricker, did report the spill, but he reported it to the wrong individual.
As you will note from the enclosed letter from Gordon Randolph, Emergency
Management Director for Madison County, he was advised of same by the Town on October 7,
2009.
The maintenance employee has been specifically directed that should there be any such
occurrences in the future, and hopefully there will not be, that prompt and immediate report of
same should be made to the regional staff of DENR.
The Town of Hot Springs's water and sewer department is operating at a current deficit of
$15,000.00 with a total budget of only $80,000.00. To be quite candid, if the Town of Hot
Springs is required to pay the assessed $4067.00 penalty, it will significantly jeopardize the
ability of the Town to provide the quality water and sewer service to the citizens of the Town and
to protect the general public, which both the Division and the Town desire.
The Town certainly recognizes its failure to properly report and in all candor recognizes
in hindsight, that rather than trying to continually patch up the existing pumps at this station, it
should have gone ahead and bit the bullet and incurred the necessary costs.
It is the Town's hope that the Division will see fit to remit the penalty which has been
imposed against the Town.
The Town has never had such a penalty assessed against it prior to this time, and pledges
that it will not have another such penalty assessed.

12/22/2009 22:27 6227408
f � 1
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t`
Statement Date: 10101/Os
15188
GENERAL EQUIPMENT RENTAL, LLC
October 01, 2009
289A MERRIMON AVENUE
Printing Date: 10/01/09
P.O. BOX 326
WEAVERVILLE„ NC 28787 ,
[phone]
Remit to:
GENERAL EQUIPMENT RENTAL, LLC
TOWN OF HOT SPRINGS""`
289A MERRIMON AVENUE
PO BOX 218
P.O. BOX 326
HOT SPRINGS NC 28743
WEAVERVILLE, NC 28787
DATE INVOICE# LOC
DESCRIPTION AMOUNTS CREDITS
BALANCE
09/24/09 102326 GER
PUMP, DIAPHRAGM-31NC 213.35 0•00
Amount Allocated
213.35
Remalning
•-*t mpplied f°ayments''"
�PPROVE� FOQ
PAYMENT
Current 30 Deys 60 Days 90 Days 120 Days Total Due
213.35 0.00 0.00 0.00 0.00 213.85

12/22/2009 22:27 6227408
roll LIVI7 wll1S ra nrleln" I v1 I
rtewni I �N �
Date dared pate Shipped Customer PO No.
10/Oom 10/06/09 quantity
Product Code Description Ordered
2404F200C UFAZ00-C 4 uNI-FLG 4.80 DIP
1
2
24AFBNGF04RA 4X1/8 FLG ACC RR FF
21AMF80415001 UFR1.500-4-1 RETAINER RED
4.50-4..80 OD
2lAMMJR04 4" MJ REGULAR ACC SET
21AMMJT04 4" MJ TRANSITION ACC SET
2104S112T 4 MJ UP SLEEVE CP DI C153
21049M 4 MJ 90 BEND C/L CP DI C153
21AMF8041400D1 GLAND DIP
FORD WEDWEDGEACTION
020414W 4 C900 DR14 PVC PIPE (G)
MARKINGS PC200 OR PC305�
R350 DI PIPE G/L
0104350T 4 TJ P
n A MIS N 1
Jpp Name
LI
Jab No.
_..We appreciate your prompt payment.
(� Shi ed Via Order Numb
I;�>ii of Ladln
WILL CALL 9633646
/ Back- price Per Amount
i Ordered 34
1 34.37000 EA
2
8.50000 EA 17
22.87000 EA 45
181 1
This transaction Is gavarnelt by and sub)Act to ND Supply Waterworks Standard terms
and conditions, which are Incorporated herein by this reference and accepted.
To review these terms and conditions, please point your web browser to
http.-Ilwaterworks-hdaupplY..COMFrAndC/-
I �-� n.I;Qry ' Handling Restock Misc.
HDSWW - ASHE1/ll l f= NC THANK YOU FOR YOUR ORDER
VISIT
Branch - 017 WATERWORKS.HDSUPPLY.COM
1120 Sweeten Creek Road
Asheville NC 2BE103 0000 FOR OTHER SERVICES OFFERED
0001:0002
N/C EA
8.04000 EA
61.94000 EA 6
65.36000 EA 6
17.98000 EA 8
2.880001 FT 17
10.850001 FT I 1 <
Terms
NET 30 690.45
lax ` $743.9fi
■
53.51
9633646
Page 1

12/22/28H9 22:2! bLlf4bd
I Frs/r/f% ►Vp r-V1 r r/tl %aJa)J r SUS IS l)/ IV JG1 VC r VU
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Pate Ordered
Date Shipped
Customer PC °No.
Job Name
Job No.
&W&FLadling
Shipped Via
10rdet Numbi
1U/12I09
10l12/09
I
WILL CALL
9662255
Product Code
Description
Quantity
Ordered
Quantity
Shipped
Sack-
Ordered
Price
Per
Amount
�420.1
4307GPT10PB
T-10 5/13X3/4 USG PB PBC MTR NE
10
-10
42.00000
EA
POLYMER BOTTOM, POLYMER BOX &
COVER ED2831RSG1
THREADED ENDS, DIRECT READ
LOW LEAD
3907C1433G
C14-33G 3/4 CPLG FIPXGJCTS
6
8
9.98000
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3907CB433G
C84-33G 3/4 CPLG MIPXGJCTS
6
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314 METER CPLG (EACH)
10
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54.
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3/4" TPIS 6000 SERIES COMP CPLG
2
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9.30000
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#6000-1050-150 0.0 1.05
7460000840150
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72244010503
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244-010506-000 314X6 RED[-CLMP
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49.86000
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this transaction is governed by and subject to HD Supply Waterworks standard terms Terms SubTotal
tnd conditions, which are incorporated herein .by this reference and aacepted.
ro review these terms and conditions, please point your web browser to NET 30 773.60
ittp://waterworks.hdsupply.coi-n TandC/.
Krei ht Delivery.Handling Restock _ Misc. M, Tax
$833.55
59.85
NDSWW - ASHEVILLE NC
Branch - 017
1129 Sweeten Creek Road
Asheville NC 211803 DDOD
9001:0001
THANK YOU FOR YOUR ORDER
VISIT
WATERWORKS.HDSUPPI_Y,COM
FOR OTHER SERVICES OFFERED
r 9662255
Page 1 of

12/22/2009 22:27 6227408
-Return Top Portion With Payment For F& ,:Credit
n te ZrOrdered Date Shipped CustoPO No. Job
21
�
0106109 10/06/09
product Code Description
AMF80415001 _ UFR1500-4-1 RETAINER RFD
4.50.4.80 OD
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We appreciate your prompt payment
Job No. Biil of l_adin Shi adOrder Numbr
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Quantity Quantity Back Price Per Amount
Ordered Shipped Ordered ::
n a 22.87000 EA 66.1
This transaction Is governed by and subject to HD Suppry Waterworks standard terms
and conditions, which are Incorporated herein by this reference and accepted.
To review these terms and conditions, please point your web browser to
http:/Iwaterworks.hdsu pply.comrrandC1.
Frei ht DeliveryHandlingRestock Mist:.
13,07.
HDSWW - CHARLESTON SC - C THANK YOU FOR YOUR ORDER
Branch- 210 VISIT
4935 Banco Rd WATERWORKS.HDSUPPLY.COM
Charleston SC 294,18 0000 FOR OTHER SERVICES OFFERED
0062:0002
Terms -7uu vac
NET 30 68.61
Tax '
5.32TOTAL $87,00
9833716
Page 1 01

12/22/21309 22:27 6227408CAR
O LINA PUMPWORKS, LLC Invoice
PO Box 1354 Date Invoice #
Beaufuirt, South Carolina 29901
843-SZ2-9600 . 9/27/2009 I519
(F)- 843-522-9 -
FTSh1ptS0
FAZtia;
ot Splriugs
I1ot Sptrimgs Riker
ccounts Payable )186 Bridge Street
dge Street Hot Springs, NC 28743
Hoprings, NC 28743
Rep Ship Via
F.O.B. Project
P.O. Number Terms PP/ADD Simplex 7.5-HP Pu ..
SCOTT RIKER Net 30 Hale 9122/2009
Estes .
Item Code Description
Price Each -Amount
Quantity 4,639.00 4,G39.00'T
1 CtLStojM Enginoece... SIMPLEX SUBMERSIBLE WAS'TEWAT R PUMP
STATION TO INCLUDETHE FOLLOWING.
I _ KEEN 7-5-HP SEWAGE PUMP
1- GUIDE RAIIr SYSTEM - 4" PIPING
1- SIMPLEX PUMP CONTROL PANEL
2 - SST Z" GUIDE RAIL PIPES
I - SST LITTING CHAIN ASSEMBLY
3 - pLOAT SWITCHES - 30' CORDS
1- SST FLOAT SWITCH BRACKET
0.00 0.00
I Sblpping 8t Mandl... PIE -PAID FREIGHT TO JOIBSITE 7.75 359-52
°/a
Sales Tare
000
TERMS NET 30 DAYS, 1.5%PER MONTH SERVICE CI#ARGE W17-I' BE ppDED TO
i T DUI: ACCOUI`I tS AS WELL AS ALL COSTS AND EXPENSESCOI.I.I:CT 0�1 IN Total $4,99s.52
GOI,LEC WG AMOUNTS DUE, INCLUDING ATTORNEYS A.ND Tease Rem[t payment To:
FEES. PLEASE PAN' FROM THIS INVOICE. NO STATEMENT WILL BE ISSUED- Pry Boa 1354 .
Beaufort, SC 29901
I

12/22/2009 22:27 6227408
HOT SPRINGS DOME&GARDEN
PO BOX 609
HOT SPRINGS N.C. 28743
PHONE[phone]
BILL TO
TOWN OF HOT SPRINGS
PO BOX 218
HOT SPRINGS, N.C. 28743
ITEM DESCRIPTION OTY
80LB RTU 801.E RTU 18
wasp spray
wipers [pd) 2
plumbing
rope 20
cleaner
plumbing
PVC PIPE PIPE
1 1/4
plumb/elect/bits/pump supplies 1
CON.PVC I OFT
1 1 /4°
CON. PVC 1 OFT 1
211
F 0�
subtotal
DATE
10/5/09
RATE
4.49
7.95
0.15
9.95
5.65
10.70
invoice
INVOICE*
6249
W/5
DUE DATE
10/5109
AMOUNT
80.82T
4.89T
15.90T
9.89T
3.00T
15.14T
7.56T
9.95T
113.32T
5.65T
10.70T
276.82
21.45
298.27

12/22/2009 22:27 6227408
001 26qft
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12/22/2009 22:27 6227408
i
HOT SPRINGS HOME&GARD f-N
PO BOX 609
HOT SPRINGS N.C. 28743
PHONE[phone]
BILL TO
TOWN OF HOT SPRINGS
PO BOX 218
HOT SPRINGS, N.G. 28743
ITEM DESCRIPTION
pluming /elecpitt station]
plumbing
hardware
lock/paint
r-�
DATE
10/16/09
Q7Y RATE
8ubtatal
7:75% 7.00
Total
Invoice
INVOICE #
6259
DUE DATE
10/16/09
AMOUNT
113.'17T
30.15T
13.00T
10.80T
167.12
12.95
180.07

madison County
Emergency ManaW meat
and Fire Marshal
Gordon Randolph, Director
5707 US 28170 Nwy, SUite E. Room 16
Marshall, NC 2769
(BZB) 649-9Baa
Cull #. [phone]
grandalph@madisoncountync,org
12/29/2009
Larry Leake
501 BB&T
Asheville, N.C. 28801
Dear Mr, Leake;
On Wednesday afternoon October 7, 2009 1 received a call from Scott Ricker. He
works for Hot Springs Public Works. Mr. Ricker stated they had had a minor sewer
release at the sewer pump station theyat the Spring Creek location. He d d not need any resources from also
me 1 did not
problem had been repaired an
respond to the scene,
Sincerely, Gordon Randolph
A, 0 , "'O� �
TO 'aC1H.-1
W3 NOSICIVW 6b9E6ti98Z8 8b.81 690Z/6Z/ZZ

vZo
MCDENR
AF A-'o� jv
North Carolina Department of Environment and
Division of Water Quality
Beverly Eaves Perdue Coleen H. Sullins
Governor Director
November 25, 2009
CERTIFIED MAIL
RETURN RECEIPT REQUESTED — 7007 1490 0004 0713 9632
Mr. Johnny Norton, Mayor
Town of Hot Springs
Post Office Box 218
Hot Springs, North Carolina 28743
r 1 FILE Copy
f
Natural Resources
SUBJECT: Assessment of Civil Penalty
for Violations of North Carolina General Statute (G.S.) 143-215.1(a)(1)
and Collection System Permit WQCSDO086
Town of Hot Springs
Hot Springs Collection System
Case No. DV-2009-0050
Madison County
Dear Mayor Norton:
This letter transmits an assessment of civil penalty in the amount of $4,067.00 ($4,000.00 civil
penalty + $67.00 enforcement costs) against Town of Hot Springs.
Dee Freeman
Secretary
This assessment is based upon the following facts: The Town of Hot Springs failed to submit a 5-
day report for the sanitary sewer overflow which was observed by Regional staff on 10/07/2009.
Permit requirements state that a 24-hours verbal notification is required followed by a 5 day report.
This review has shown the subject facility to be in violation of the requirements found in
Collection System Permit WQCSDO086 and G.S. 143-215.1(a)(1). The violations that occurred
are summarized in Attachment A to this letter.
Based upon the above facts, I conclude as a matter of law that Town of Hot Springs violated the
terms, conditions or requirements of Collection System Permit WQCSDO086 and G.S. 143-
215.1(a)(1) in the manner and extent shown in Attachment A. In accordance with the maximums
established by G.S. 143-215.6A, a civil penalty may be assessed against any person who violates
the terms, conditions or requirements of a permit required by G.S. 143-215.1(a).
Based upon the above findings of fact and conclusions of law, and in accordance with authority
provided by the Secretary of the Department of Environment and Natural Resources and the
Director of the Division of Water Quality, I, Roger C. Edwards, Division of Water Quality
SURFACE WATER PROTECTION SECTION—ASHEVILLE REGIONAL OFFICE One
Location: 2090 U.S. Highway 70, Swannanoa, North Carolina 28778 North Carolina
Phon • 8-296-45001FAX:[phone]CustomerService:1-877-623-6748
An Equal oppartualtylAtOrmative Action Employer G:IWPDATAIDEMWQ1MadisonlHotSprings Collection System �/ �/ g

g
Regional Supervisor for the Asheville Region, hereby make the following civil penalty assessment
against Town of Hot Springs.
$4,000.00
TOTAL CIVIL PENALTY
$67.00
ENFORCEMENT COST
$4,067.00
TOTAL AMOUNT DUE
Pursuant to G.S. 143-215.6A(c), in determining the amount of the penalty I have taken into
account the Findings of Fact and Conclusions of Law and the factors set forth at G.S. 143B-
282. 1 (b), which are:
(1) The degree and extent of harm to the natural resources of the State, to the public health, or
to private property resulting from the violation;
(2) The duration and gravity of the violation;
(3) The effect on ground or surface water quantity or quality or on air quality;
(4) The cost of rectifying the damage;
(5) The amount of money saved by noncompliance;
(6) Whether the violation was committed willfully or intentionally;
(7) The prior record of the violator in complying or failing to comply with programs over
which the Environmental Management Commission has regulatory authority; and
(8) The cost to the State of the enforcement procedures.
Within thirty days of receipt of this notice, you must do one of the following:
1. Submit payment of the penalty:
Payment should be made directly to the order of the Department of Environment and Natural
Resources (do not include waiver form). Payment of the penalty will not foreclose further
enforcement action for any continuing or new violation(s). Please submit payment to the attention
of:
Pretreatment Emergency Response and Collection Systems Unit
Division of Water Quality
1617 Mail Service Center
Raleigh, North Carolina 27699-1617
OR
1. Submit a written request for remission or mitigation including a detailed justification
for such request:
Please be aware that a request for remission is limited to consideration of the five factors listed
below as they may relate to the reasonableness of the amount of the civil penalty assessed.
Requesting remission is not the proper procedure for contesting whether the violation(s) occurred
or the accuracy of any of the factual statements contained in the civil penalty assessment
document. Because a remission request forecloses the option of an administrative hearing, such a
request must be accompanied by a waiver of your right to an administrative hearing and a
stipulation and agreement that no factual or legal issues are in dispute. Please prepare a detailed

statement that establishes why you believe the civil penalty should be remitted, and submit it to the
Division of Water Quality at the address listed below. In determining whether a remission request
will be approved, the following factors shall be considered:
(1) whether one or more of the civil penalty assessment factors in NCGS 14313-282.1(b) was
wrongfully applied to the detriment of the petitioner;
(2) whether the violator promptly abated continuing environmental damage resulting from the
violation;
(3) whether the violation was inadvertent or a result of an accident;
(4) whether the violator had been assessed civil penalties for any previous violations; or
whether payment of the civil penalty will prevent payment for the remaining necessary
remedial actions.
Please note that all evidence presented in support of your request for remission must be submitted
in writing. The Director of the Division of the Division of Water Quality will review your
evidence and inform you of his decision in the matter of your remission request. The response will
provide details regarding the case status, directions for payment, and provision for further appeal
of the penalty to the Environmental Management Commission's Committee on Civil Penalty
Remissions (Committee). Please be advised that the Committee cannot consider information that
was not part of the original remission request considered by the Director. Therefore, it is very
important that you prepare a complete and thorough statement in support of your request for
remission.
In order to request remission, you must complete and submit the enclosed "Request for Remission
of Civil Penalties, Waiver of Right to an Administrative Hearing, and Stipulation of Facts" form
within thirty (30) days of receipt of this notice. The Division of Water Quality also requests that
you complete and submit the enclosed "Justification for Remission Request." Both forms should
be submitted to the following address:
Pretreatment Emergency Response and Collection Systems Unit
Division of Water Quality
1617 Mail Service Center
Raleigh, North Carolina 27699-1617
Roger C. Edwards
Surface Water Protection Section Supervisor
Division of Water Quality
Asheville Regional Office
2090 U.S. Highway 70
Swannanoa, NC 28778
L 1
XV
2. File a petition for an administrative hearing with the Office of Administrative
Bearings:
If you wish to contest any statement in the attached assessment document you must file a petition
for an administrative hearing. You may obtain the petition form from the Office of Administrative
Hearings. You must file the petition with the Office of Administrative Hearings within thirty (30)
days of receipt of this notice. A petition is considered filed when it is received in the Office of

Administrative Hearings during normal office hours. The Office of Administrative Hearings
accepts filings Monday through Friday between the hours of 8:00 a.m. and 5:00 p.m., except for
official state holidays. The original and one (1) copy of the petition must be filed with the Office
of Administrative Hearings. The petition may be faxed - provided the original and one copy of the
document is received in the Office of Administrative Hearings within five (5) business days
following the faxed transmission. The mailing address for the Office of Administrative Hearings
is:
Office of Administrative Hearings
6714 Mail Service Center
Raleigh, North Carolina 27699-6714
Telephone [phone] Facsimile: [phone]
U1if
Mail or hand -deliver a copy of the petition to
Mary Penny Thompson, Registered Agent
Department of Environment and Natural Resources
1601 Mail Service Center
Raleigh, North Carolina 27699-1601
WE
Pretreatment Emergency Response and Collection Systems Unit
Division of Water Quality
1617 Mail Service Center
Raleigh, NC 27699-1617
Please indicate the case number (as found on page one of this letter) on the petition.
Failure to exercise one of the options above within thirty (30) days of receipt of this letter, as
evidenced by an internal date/time received stamp (not a postmark), will result in this matter being
referred to the Attorney General's Office for collection of the penalty through a civil action. Please
be advised that additional penalties may be assessed for violations that occur after the review
period of this assessment.
Please be advised that any continuing violation(s) may be the subject of a new enforcement action,
including an additional penalty. If you have any questions about this civil penalty assessment,
please contact Jeff Menzel of the Water Quality Section staff of the Asheville Regional Office
at 828-296-4500.
112 e.
Da e f
R gi al Supervisor
Water Quality Regional Supervisor
Asheville Regio5,
ATTACHMENTS
cc Regional Supe v s�or wl attachrnen '
PERCS Unit Enforcement File w/ attachments
Central Files w/ attachments

i r^
STATE OF NORTH CAROLINA
DEPARTMENT ENVIRONMENT
AND NATURAL RESOURCES
COUNTY OF MADISON
IN THE MATTER OF ASSESSMENT
OF CIVIL PENALTIES AGAINST
TOWN OF HOT SPRINGS
HOT SPRINGS COLLECTION SYSTEM
PERMIT NO. WQCSDO086
WAIVER OF RIGHT TO AN
AI➢MINSTRATIVE HEARING AND
STIPULATION OF FACTS
FILE NO. DV-2009-0050
Having been assessed civil penalties totaling $4,067.00 for violation(s) as set forth in the assessment
document of the Division of Water Quality dated November 25 , 2009, the undersigned, desiring to seek
remission of the civil penalty, does hereby waive the right to an administrative hearing in the above -stated
matter and does stipulate that the facts are as alleged in the assessment document. The undersigned further
understands that all evidence presented in support of remission of this civil penalty must be submitted to the
director of the Division of Water Quality with thirty (30) days of receipt of the notice of assessment. No new
evidence in support of a remission request will be allowed after (30) days from the receipt of the notice of
assessment.
This the
day of
ADDRESS
TELEPHONE
SIGNATURE
Im

JUSTIFICATION FOR REMISSION REQUEST
DWQ Case Number: DV-2009-0050
Assessed Party: TOWN OF HOT SPRINGS
Permit No.: WQCSD0086
County: MADISON
Amount Assessed: $4,067.00
Please use this form when requesting remission of this civil penalty. You must also complete the "Request For
Remission, Waiver of Right to an Administrative Hearing, and Stipulation of Facts" form to request remission
of this civil penalty. You should attach any documents that you believe support your request and are necessary
for the Director to consider in evaluating your request for remission. Please be aware that a request for
remission is limited to consideration of the five factors listed below as they may relate to the reasonableness of
the amount of the civil penalty assessed. Requesting remission is not the proper procedure for contesting
whether the violation(s) occurred or the accuracy of any of the factual statements contained in the civil penalty
assessment document. Pursuant to N.C.G.S. § 14313-282. 1 (c), remission of a civil penalty may be granted only
when one or more of the following five factors applies. Please check each factor that you believe applies to
your case and provide a detailed explanation, including copies of supporting documents, as to why the factor
applies (attach additional pages as needed).
_ (a) one or more of the civil penalty assessment factors in N.C.G.S. 14313-282.1(b) were wrongfully
applied to the detriment of the petitioner (the assessment factors are listed in the civil penalty assessment
document);
(b) the violator promptly abated continuing environmental damage resulting from the violation (i. e.,
explain the steps that you took to correct the violation and prevent future occurrences);
(c) the violation was inadvertent or a result of an accident (i. e., explain why the violation was
unavoidable or something you could not prevent or prepare for);
(d) the violator had not been assessed civil penalties for any previous violations;
(e) payment of the civil penalty will prevent payment for the remaining necessary remedial actions
(i.e., explain how payment of the civil penalty will prevent you from performing the activities necessary to
achieve compliance).
EXPLANATION:

ATTACHMENT A
Town of Hot Springs
CASE NUMBER: DV-2009-0050
PERMIT: WQCSDO086 FACILITY: Hot Springs Collection System COUNTY: Madison REGION: Asheville
Other Violations
MONITORING
PENALTY REPORT AREA DESCRIPTION
4,000.00 CSO/SSO(Sewer Overflow) SSO at Red Bridge Sewer Pump Station
VIOLATION
DATE VIOLATION TYPE
10/07/09 Discharge without valid permit

i
Town of Hot Springs
Mayor PO Box 218 Alderman
Johnny Norton Hot Springs; NC 28743 Kenny Ramsey
Clerk` Phone: [phone] Johnny Lawson
Nancy Thomas Fax: [phone] Harold Ammons--- ',­­ '
November 6, 2009 i
To: NOV 1 2 2009
Mr. Roger C. Edwards, Regional supervisor
Surace Water Protection Section I WATER QUALITY SECTION
Division of Water -Quality _ - P,SNE/IEEE REGIONAL OFFICE
Asheville Rgional Office
2090 U.S. HWY 70
Swannanoa, NC 28778
Mr. Edwards,
This letter is in response to.your letter of Oct. 21, concernin'g the discharge of
untreated sewage for a wet well overflow pipe at the Towns Red Bridge.
As of October 26, 2009, the Maintenance Department of Hot Springs sealed the
Red Bridge pump station wet well overflow pipe. Details and pictures of this
process are available upon request.
Please contact number above for any further information concerning this matter.
Sincerely,
hnny Norton
Mayor, Hot Springs, NC

Beverly Eaves Perdu
Governor
-A" j�' ItA* I . -
RC ENR
North Carolina Department of Environment and Natural Resources
Division of Water Quality
e Coleen H. Sullins
Director
October 26, 2009
RANDY A JOSEPH -
TOWN OF HOT SPRINGS
PO BOX 218
HOT SPRINGS NC 28743
SUBJECT: Payment Acknowledgment
Civil Penalty Assessment
Hot Springs Collection System
Permit Number: WQCSDO086
Case Number: CV-2008-0012
Madison County
Dear Mr. Joseph:
Dee Freeman
D E C E ---
o
11 OCT 28 2009 i
-
WATER QUALITY SECTION
�ASHEVILLE'REGIONAL OFFICE
This letter is to acknowledge receipt of check number 57591 in the amount of $1,338.06 received from you
dated October 23, 2009. This payment satisfies in full the above civil assessment levied against the subject
facility, and this case has been closed. Payment of this penalty in no way precludes future action by this
Division for additional violations of the applicable Statutes, Regulations, or Permits.
If you have any questions, please call Tom Ascenzo at 919-807-6398. -
cc: Central Files
QWQ Asheville.Regional Off ce Supervisor
1617 Mail Service Center, Raleigh, North Carolina 27699-1617
Location: 512 N. Salisbury St. Raleigh, North Carolina 27604 One
Phone: [phone] \ FAX: [phone] \ Customer Service: 1-877-623-6748 NOrthQtrohiia.
- Internet: wwvi.ncwaterquality.org �
An Equal Opportunity \ Affirmative Action Employer ��s ,
aa,..?aa�

NCDENR
North Carolina Department of Environment and. Natural.Resources
Division of..Water Quality.
Beverly Eaves Perdue_ Coleen Sullins Dee Freeman
Governor Director Secretary
SURFACE WATER PROTECTION SECTION
October 2.1, 2009 .
CERTIFIED -MAIL
RETURN RECEIPT REQUESTED'— 70071490.0004 071.3 8809.
Mr. Johnny Norton, Mayor
Town of Hot Springs
Post Office Box 218
Hot Springs, North Carolina 28743-0218
Subject: NOTICE OF VIOLATION and
INTENT TO ENFORCE
NOV-2009-DV-0299
Town,of Hot Springs
Permit Number WQCSDO086
Wastewater Collection System
Madison County
Dear Mr. Norton:
t. t
North Carolina General Statute 143-215(a) (1) prohibits the making of an outlet into the
waters of the State without first securing a permit from the North Carolina Environmental
Management Commission.
On October 7, 2009 a staff member with the Asheville Regional Office observed the
discharge of untreated sewage from a wet .well -overflow pipe of the Town's Red Bridge
sewage pumping station. The overflow pipe was first observed on January 19, 2007.. On
January 25, 2007 it was reported to us that the pipe had been sealed.
Again on October 22, 2008 an Sanitary Sewer Overflow (SSO) was observed from this
location. 15 A ­NCAC 02B.0506,(a)(2)(A) requires that "any failure of a collection system,
pumping station or treatment facility resulting in a by-pass without treatment of afl or any
portion of the Wastewater'; be reported by telephone ,to the Asheville Regional Office, or
Central Office .within 24 hours of the SSO or first knowledge of the SSO.
SURFACE WATER PROTECTION SECTION-ASHEVILLE REGIONAL OFFICE One
Location: 2090 U.S. Highway 70, Swannanoa, North Carolina 28778 NorthCarolina
Phone: [phone] FAX: [phone] Customer Service:1-877.623-6748 - '/N����
Internet: www.newaterquaiity.org Nat
An Equal Opportunity l Affirmative Action Employer

As of this date no report has been received by this office of this SSO, and no written
report has been received. North Carolina General Statute 143-215.6 provides for civil
penalties of up to $ 25,000 for discharging sewage without a permit: The same statute
empowers a State agency to go into Superior court seeking a court order prohibiting an activity
which is in violation of the Statutes.
The Town of Hot Springs is to immediately take steps to effectively and permanently
seal the Red Bridge pump station wet well overflow pipe. The Asheville Regional Office is
considering the assessment of Civil Penalties against the Town of Hot Springs for the
discharge of wastewater without a permit, and failure to report a Sanitary Sewer Overflow
(SSO). Please respond to this office. within fifteen days (16) from date of receipt of this
NOV regarding this incident and the Town of Hot Springs plan to prevent further SSO's
from occurring. Should you have questions or need additional information, please contact
Don Price at [phone] .
Sincerely,
Roger C. Edwards, Regional Supervisor
Surface Water Protection Section
Division of Water Quality
Asheville Regional Office
Cc: ARO, Files
Jeff Menzel, Division of Water Quality, ARO
��l,Pr cp Di ,isio -Lgf& atewQ;uaIityF,,0Z -3'ill
\\NroarOG\voll\DATA\WPDA'I'A\DEMWO\Madison\Hot Springs Collection System\NOV 2009 DV 0299 doc

NC®EN
North Carolina Department of Environment and Natural Resources
Beverly Eaves Perdue
Governor
CERTIFIED MAIL
RETURN RECEIPT REQUESTED
Mayor Johnny Norton
Town of,H t-Springs
P ,ok 2'18
11
ot�Springs, NC 28743
Dear Mayor Norton:
Division of Water Quality
Coleen H. Sullins
Director
Dee Freeman
>----� . Secretary
September 30, 2009 t . OCT
1 2009
`: WATER QUALITY
p `:.. ASHEVILLE SECTION
REGIONAL OFFICE
Subject: Request for Payment
Civil Payment Assessment
Town of Hot Springs
Permit No. #W CSD0086
Case Numbe 2008-0012
Madison County
The Division has acknowledged partial payment of $ 6, 798.13 on February 2, 2009, according to your
cover letter dated February 2, 2009, the remaining balance of $ 1,338.06 was to be submitted by
February 27, 2009. As of this date the Division has not received your payment.
Submit payment of $ 1,338.06 with a copy of this letter to the address on the letter by October 30, 2009
in order to close out this case.
If you have any questions or concerns regarding this letter, feel free to contact me at 919-807-6312 or if
you prefer to e-mail at [e-mail].
Sincerely,
Thomas Ascenzo
Environmental Specialist
CC: Asheville--Regional-Office; SWP_SEetion-3
Central Files WQCSDO086
PERCS Unit file
Pretreatment, Emergency Response and Collection Systems Unit Internet http://h2o.enr.state.nc.us/ndpu
One 1617 Mail Service Center, Raleigh, NC 27699-1617 Telephone [phone] Fax [phone]
NorthCarolina
Natura!!rf DENR Customer Service Center Telephone [phone]
An Equal Opportunity Action Employer 50% recycled/10% post -consumer paper

Davis,_ Roy
From: Davis, Roy
Sent: Thursday, q.�Lly 23, 2009 4:09 PM
To: Ascenzo, Tom
Cc: Edwards, Roger; Davis, Roy
Subject,: RE: CV-2008--0012 Payment
Tom: I spoke to Johnny Norton, Mayor of the Town of Hot Springs today. Johnny says that W.K. Dickson & Co. was
supposed to pay the remaining $1,338.06. He called Karen Kiehna, with the Land of the Sky Regional Council who later
left me a message to the effect that she would see that the remaining amount is paid. Let me know if you do not
receive the proper check within a few weeks. Regards, Roy Davis
Roy Davis - [e-mail]
North Carolina Dept. of Environment and Natural Resources
Asheville Regional Office
Division of Water Quality - Surface Water Protection
2090 U.S. 70 Highway
Swannanoa, NC 28778
Tel: [phone]
Fax: [phone]
Notice: E-mail correspondence to and from this address may be subject to the North Carolina Public Records Law and
therefore may be disclosed to third parties.
From: Ascenzo, Tom
Sent: Monday, July 20, 2009 10:19 AM
To: Davis, Roy
Subject: RE: CV-2008--0012 Payment
Roy, not sure either. I have a memo dated Feb, 02, 2009 acknowleging the partial payment. I will talk with Daryl Merritt
regarding this and get back to you. Tom
From: Davis, Roy
Sent: Friday, July 17, 2009 1:18 PM
To: Ascenzo, Tom
Subject: RE: CV-2008--0012 Payment
Tom: Give me a call. I would like to know how $6,798.13 was arrived at. Roy
Roy Davis - [e-mail]
North Carolina Dept. of Environment and Natural Resources
Asheville Regional Office
Division of Water Quality - Surface Water Protection
2090 U.S. 70 Highway
Swannanoa, NC 28778
Tel: [phone]
Fax: [phone]
Notice: E-mail correspondence to and from this address may be subject to the North Carolina Public Records Law and
therefore may be disclosed to third parties.

From: Ascenzo, Tom
Sent: Thursday, July 16, 2009 3:15 PM
To: Davis, Roy
Subject: CV-2008--0012 Payment
Importance: High
Roy, Case CV-2008-0012 Town of Hot Springs still has a remaining balance of $1,338.06. Can you follow up on this and
get back to me.. Thanks. Tom
Thomas B. Ascenzo
Environmental Specialist
North Carolina Dept. of Environment & Natural Resources
PERCS UNIT
1617 Mail Service Center
Raleigh, NC 27699
919-807-6312
Please note new e-mail address : [e-mail]
E-mail correspondence to and from this address may be subject to the North Carolina Public Records Law and may be
disclosed to third parties.

Davis, Roy
From: Ascenzo, Tom
Sent: Thursday, July 16, 2009 3:15 PM
To: Davis, Roy
Subject: CV-2008--0012 Payment
Importance: High
Roy, Case CV-2008-0012 Town of Hot Springs still has a remaining balance of $1,338.06. Can you follow up on this and
get back to me.. Thanks. Tom
Thomas B. Ascenzo
Environmental Specialist
North Carolina Dept. of Environment & Natural Resources
PERCS UNIT
1617 Mail Service Center
Raleigh, NC 27699
919-807-6312
Please note new e-mail address : [e-mail]
E-mail correspondence to and from this address may be subject to the North Carolina Public Records Law and may be
disclosed to third parties.
0°I
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MAYOR TOWN OF HOT, SPRINGS ALDERMAN
Johnny Norton Post Office Box 218 Harold Ammons
CLERK Hot Springs, North Carolina 28743 Johnny Lawson
Nancy Thomas Phone [phone]— Fax [phone] Kenny L. Ramsey
February 2, 2009
Mr. Daryl Merritt IRECEIVED
Division of Water Quality
PERCS Unit FEB - 5 2009
1617 Mail Service Center
Raleigh, NC 27699-1617
RE: DWgCase Number CV-2008-0012 DENR - WATER OUALITYPOINT SOURCE BRANCH
Town of Hot Springs Permit # WQCSDO086
Dear Mr. Merritt
Please find attached check #1016 in the amount of $6,798.13 this is 83% of the total fine of $8,136.19.
The balance of $1,338.06 the fine will be paid in full by February 27, 2009.
Thank you for your understanding in this matter.
Sincerely
?Johnny'Norfton,ayor
CC: Karen Kiehna — LOSRC
Roy Davis — NC DENR
Brian Tripp — W. K. Dickson

dr.
NCDENR
North Carolina Department of Environment and Natural Resources
Division of Water Quality
Beverly Eaves Perdue Coleen H. Sullins
Governor Director
February 5, 2009
THE HONORABLE JOHNNY NORTON
MAYOR FOR THE TOWN OF HOT SPRINGS
TOWN OF HOT SPRINGS
PO BOX 218
HOT SPRINGS NC 28743
Dear Mayor Norton:
Dee Freeman
Secretary
E c. E -
FEB- 1 0 2009
1NATER QUALITY SECTION
ASHEVILLE REGIONAL OFFICE
Subject: Payment Acknowledgement
Civil Payment Assessment
Hot Springs Collection System
Permit Number WQCSD0086
Case Number CV-2008-0012
Madison County
This letter is to acknowledge receipt of check number 001016 in the amount of $6,798.13 received from you
dated February 2, 2009. This payment has been applied to the above civil payment assessment, leaving a
remaining balance of $1,338.06. Please be advised that partial �payment of penalties in no way precludes future
action by this Division for additional violations of the applicable Statutes, Regulations, or Permit
If you have any additional questions concerning renewal of the subject permit, please contact Daryl Merritt
at [phone].
Sincerely,
Dina Sprinkle
Point Source Branch
cc: CENTRAL FILES
AA?sheviRE e"gio 00-ffiee/Surface Water Protection
PERCS
1617 Mail Service Center, Raleigh, North Carolina 27699-1617
Location: 512 N. Salisbury St Raleigh, North Carolina 27604 One
Phone: [phone]. FAX: [phone] Customer Service:1-877-623-6748 NorthCarolina
Internet: www.ncwaterguality.org "�T'j���y���/�
An Equal Opportunity 1 Affirmative Action Employer Y �/ ` `

4ot Springs Fine Payment
Subject: Hot Springs Fine Payment
From: "Karen Kiehna" <[e-mail]>
Date: Mon, 12 Jan 2069 09:1.7:31 -0500
To: "Roy Davis" <[e-mail]>
CC: "Ryan Hager" <[e-mail]>, <[e-mail]>, "Scott Ricker"
<[e-mail]>, <[e-mail]>
Roy, The Mayor and Hot Springs Board of Alderman has asked me to contact you to coordinate the NC DENR
Spring Creek/Silvermine Sewer System Improvement fine.
The Town will have the payment made to NC DENR by February 13th
Please email me or give me a call on my cell 828-215-2729 to confirm that this payment schedule is
satisfactory.
Thank you, Karen
Karen A. Kiehna
Senior Planner, Housing
Land -of -Sky Regional Council
339 New Leicester Hwy, Suite 140
Asheville, NC 28806
828.251.6622 ext 137
828.251-6353 Fax
[e-mail]
www.landofsky.org
1 of 1 1/12/2009 1:24 PM

09
S'4 --3 9
2

O1/08/2009 11:13 FAX [phone] 248963536647 008
t
As representative for the responsible party, I certify that the information contained In this report Is true and accurate
to the best of my knowledge.
Person submifting claimDate:
Signature: Title, QzO 4441 u ��
Telephone Number_($ tip
Any additional Information desired to be ubmitted should be sent to the appropriate Division Regional Office within five days of first
knowledge of the $SO with reference t the Incident number (the Incident number Is only generated when electronic entry of this form
is completed. If used),
r; la
z 9', 70-113
75) "
MSSO Form October 9. 2003 Page It

Michael F. Easley, Governor
William G. Ross Jr., Secretary
North Carolina Department cv ronment and Natural Resources
Coleen H. Sullins, Director
E- Division of Water Quality
0 P Y
SURFACE WATER PROTECTION SECTION
December 12, 2008
CERTIFIED MA1L..._
RETURN RECEIPT REQUESTED — 7007.1490 0004 0798 9531
Mr. Johnny Norton, Mayor
Town of Hot Springs
Post Office Box 218
Hot Springs, North Carolina 28743
SUBJECT: Assessment of Civil Penalty
for Violation of General Statute
Town of IIot Springs
Case No. CV-2008-0012
Madison County
Dear Mr. Norton:
This letter transmits a notice of a civil penalty assessed against the Town of Hot Springs in the
amount of $8;136.19 which includes $136.19 in investigative costs. The assessment document
explaining this penalty is attached.
This action was taken under the authority vested in me by delegation provided by the Secretary of
the Department of Environment and Natural Resources and the Director of the Division of Water
Quality. Any continuing violation(s) may be the subject of a new enforcement action, including an
additional penalty.
Within thirty days of receipt of this notice, you must do one of the following three items:
1. Submit payment of the penalty:
Payment should be made to the order of the Department of Environment and Natural Resources.
Payment of the penalty will not foreclose further enforcement action for any continuing or new
violation(s). Do not include the attached waiver form if making payment.
Please send payment to the attention of: .
Mr. Daryl Merritt
Division of Water Quality
PERCS Unit
1617 Mail Service Center
Raleigh, North Carolina 27699-1617
16"ail Service Center Raleigh, NC 27699-1617 [phone] Customer Service 1 800 623-7748

OR
2. Submit a written request for remission or mitigation including a detailed justification for
such request:
Please be aware that a request for remission is limited to consideration of the five factors listed
below as they may relate to the reasonableness of the amount of the civil penalty assessed.
Requesting remission is not the proper procedure for contesting whether the violation(s)
occurred or the accuracy of any of the factual statements contained in the civil penalty
assessment document. Because a remission request forecloses the option of an administrative
hearing; such a -request- must- be- accompanied by a waiver of your right to an administrative - - - -
hearing and a stipulation and agreement that no factual or legal issues are in dispute. Please
prepare a detailed statement that establishes why you believe the civil penalty should be
remitted, and submit it to the Division of Water Quality at the address listed below. In
determining whether a remission request will be approved, the following factors shall be
considered:
(1) whether one or more of the civil penalty assessment factors in NCGS 143B-282.1(b)
was wrongfully applied to the detriment of the petitioner;
(2) whether the violator promptly abated continuing environmental damage resulting from
the violation;
(3) whether the violation was inadvertent or a result of an accident;
(4) whether the violator had been assessed civil penalties for any previous violations; or
(5) whether payment of the civil penalty will prevent payment for the remaining necessary
remedial actions.
Please note that all evidence presented in support of your request for remission must be submitted
in writing. The Director of the Division of the Division of Water Quality will review your
evidence and inform you of his decision in the matter of your remission request. The response will
provide details regarding the case status, directions for payment, and provision for further appeal
of the penalty to the Environmental Management Commission's Committee on Civil Penalty
Remissions (Committee). Please be advised that the Committee cannot consider information that
was not part of the original remission request considered by the Director. Therefore, it is very
important that you prepare a complete and thorough statement in support of your request for
remission.
In order to request remission, you must complete and submit the enclosed "Request for Remission
of Civil Penalties, Waiver of Right to an Administrative Hearing, and Stipulation of Facts" form
within thirty (30) days of receipt of this notice. The Division of Water Quality also requests that
you complete and submit the enclosed "Justification for Remission Request." Both forms should
be submitted to the following address:
Daryl Merritt
PERCS Unit
Division of Water Quality
1617 Mail Service Center
Raleigh, North Carolina 27699-1617

Kr
3. File a petition for an administrative hearing with the Office of Administrative Hearings:
If you wish to contest any statement in the attachedassessment document you must file a petition
for an administrative hearing. You may obtain the petition form from the Office of Administrative
Hearings. You must file the petition with the Office of Administrative Hearings within thirty (30)
days of -receipt -of -this -notice, A- petition -is considered filed when -it is received -in the -Office- of---
-- - -
Administrative Hearings during normal office hours. The Office of Administrative Hearings
accepts filings Monday through Friday between the hours of 8:00 a.m. and 5:00 p.m., except for
official state holidays. The original and one (1) copy of the petition must be filed with the Office
of Administrative Hearings. The petition may be faxed - provided the original and one copy of the
document is received in the Office of Administrative Hearings within five (5) business days
following the faxed transmission. The mailing address for the Office of Administrative Hearings
is:
Office of Administrative Hearings
6714 Mail Service Center
Raleigh, North Carolina 27699-6714
Telephone [phone] Facsimile: [phone]
Mail or hand -deliver a copy of the petition to
Mary Penny Thompson, Registered Agent
Department of Environment and Natural Resources
1601 Mail Service Center
Raleigh, North Carolina 27699-1601
AND
Daryl Merritt
PERCS Unit
Division of Water Quality
1617 Mail Service Center
Raleigh, NC 27699-1617
Please indicate the case number (as found on page one of this letter) on the petition.
Failure to exercise one of the options above within thirty (30) days of receipt of this letter, as
evidenced by an internal date/time received stamp (not a postmark), will result in this matter being
referred to the Attorney General's Office for collection of the penalty through a civil action. Please
be advised that additional penalties may be assessed for violations that occur after the review
period of this assessment.

If you have any questions, please contact Roy Davis at [phone].
Sincerely,
Roger C. Edwards, Regional Supervisor
Surface Water Protection Section
Asheville Regional Office
Attachments
A�.Shevi'l�le Reg=ionahOffi'ce-w/ attachments----�
Enforcement File w/ attachments
Central Files w/ attachments
Daryl Merritt, PERCS Unit
GAWPDATA\DEMWQ\Madison\Hot Springs Collection System\Constructionwp Permit2.doc

J
STATE OF NORTH CAROLINA
COUNTY OF MADISON
IN THE MATTER OF
TOVNTN OF -HOT SPRINGS.. ------ --
FOR VIOLATION OF
G.S. 143.215.1 (a)(2)
NORTH CAROLINA
DEPARTMENT OF ENVIRONMENT AND
NATURAL RESOURCES
File No. CV-2008-0012
FINDINGS AND DECISION
AND ASSESSMENT OF
CIVIL PENALTIES
Acting pursuant to delegation provided by the Secretary of the Department of Environment
and Natural Resources and the Director of the Division of Water Quality (DWQ),1, Roger C.
Edwards, Regional Supervisor, Surface Water Protection Section, Asheville Regional Office of the
Division of Water Quality (DWQ), make the following:
I. FINDINGS OF FACT:
A. The Town of Hot Springs is located in Madison County, North Carolina.
B. On October 22, 2008, Roy Davis with the DWQ staff from the Asheville
Regional Office (ARO) conducted a Collection System Compliance Evaluation
Inspection at the Town of Hot Springs. Mr. Davis observed two sewage pumping
stations under construction and the site for a third. One station was to replace the
old Silver Mine pump station. The South Spring Street pump station, observed
under construction, is to replace an aerial crossing. When completed the additions to
the Town's sewer system would consist of three pump stations, 24 liner feet of 8-
inch diameter gravity sewer, and 531 linear feet of 4-inch diameter force main.
C. The Town of Hot Springs has no valid permit for the above -mentioned Pump
Stations.
D. On October 29, 2008 a Notice of Violation was sent to the Town of Hot Springs
regarding this matter. Receipt of said Notice was acknowledged on November 5,
2008. A written response to the Notice of Violation was received on November 20,
2008.
E. The cost to the State of the enforcement procedures in this matter totaled
$ 136.19.
Based upon the above Findings of Fact, I make. the following:
II. CONCLUSIONS OF LAW:
A. The Town of Hot Springs is a "person" within the meaning of G.S. 143-215.6A
pursuant to G.S. 143-212(4).

B. The sewer system cited in finding of Fact I.B. above falls within the definition of
same at G.S. 143-213 (15).
C. A permit is required for the construction of a sewer system pursuant to G.S. 143-
215.1 (a) (2). In May of 2008 the Town of Hot Springs submitted a Fast -Track
Application seeking permission to construct and operate three sewage pumping
stations. On May 21, 2008 the Application was returned for a variety of reasons.
Brian L. Tripp, PE, engineer to the Town for this project received a copy of the
cover letter. The corrected Application was not returned until after the Town was
senf a Nov-.- - _-_.
D. The Town of Hot Springs may be assessed civil penalties in this matter- pursuant to
G.S. 143-215.6A(a)(2), which provides that a civil penalty of not more than twenty-
five thousand dollars ($25,000.00) per violation may be assessed against a person
who is required but fails to apply for or to secure a permit required by G.S. 143-
215.1.
E. The State's enforcement costs in this matter may be assessed against the Town of
Hot Springs pursuant to G.S. 143-215.3(a)(9) and G.S. 14313-282.1(b)(8).
F.- Acting pursuant to delegation provided by the Secretary of the Department of
Environment and Natural Resources and the Director of the Division of Water
Quality, Roger C.Edwards, Regional Supervisor of the Asheville Regional Office,
Surface Water Protection Section of the Division of Water Quality has the authority
to assess civil penalties in this matter.
Based upon the above Findings of Fact and Conclusions of Law, I make the following:
III. DECISION:
Accordingly, the Town of Hot Springs is hereby assessed a civil penalty of:
$8,000.00 For constructing two sewage pumping stations without first
securing a permit as required by G.S. 143-215.1 (a) (2).
$136.19 Enforcement Costs
$8,136.19 TOTAL AMOUNT DUE
As required by G.S. 143-215.6A(c), in determining the amount of the penalty.1 have
considered the factors listed in G.S.143B-282..1(b), which are:
(1) The degree and extent of harm to the natural resources of the State, to -the
public health, or to private property resulting from the violation;
(2) The duration and gravity of the violation;
(3) The effect on ground or surface water quantity or quality or on air quality;
(4) The cost of rectifying the damage;
(5) The amount of money saved.by noncompliance;
(6) Whether the violation was committed willfully or intentionally;

(7) The prior record of the violator in complying or failing to comply with
programs over which the Environmental Management Commission has
regulatory authority;
(8) The cost to the State of the enforcement procedures: $136.19.
Ro er C. Edwards Re tonal"----- — --- --..— . ----- _._-...._----------------�— - ). ------------- - -- ---- - - -- g Supervisor -
Surface Water Protection Section, Asheville Regional Office
Division of Water Quality

JUST it XATION FOR REMISSION REQUE� T
DWQ Case Number: CV-2008-0012 County: MADISON
Assessed Party: TOWN of HOT SPRINGS
Permit No. WQCSDO086 Amount Assessed: $8,1 36.19
Please use this form when requesting remission of this civil penalty. You must also complete the
"Request For Remission, Waiver of Right to an Administrative Hearing, and Stipulation of Facts"
f6rm to request remission of thncivil penalty. You shourd attach-any�ocuments that you believe
support your request and are necessary for the Director to consider in evaluating your request for
remission. Please be aware that a request for remission is limited to consideration of the five factors
listed below as they may relate to the reasonableness of the amount of the civil penalty assessed.
Requesting remission is not the proper procedure for contesting whether the violation(s) occurred or
the accuracy of any of the factual statements contained in the civil penalty assessment document.
Pursuant to N.C.G.S. § 143B-282.1(c), remission of a civil penalty may be granted only when one or
more of the following five factors apply. Please check each factor that you believe applies to your
case and provide a detailed explanation, including copies of supporting documents, as to why the
factor applies (attach additional pages'as needed).
(a) one or more of the civil penalty assessment factors in N.C.G.S. 143`B-282.1(b) were
wrongfully applied to the detriment of the petitioner (the assessment factors are listed in the civil '
penalty assessment document);
(b) the violator promptly abated continuing environmental damage resulting from the
violation (i.e., explain the steps that you took to correct the violation and prevent future occurrences),
(c) the violation was inadvertent or a result of an accident (i.e., explain why the violation
was unavoidable 'or something you could not prevent or prepare for);
(d) the violator had not been assessed civil penalties for any previous violations;
_ (e) payment of the civil penalty will prevent payment for the remaining necessary remedial
actions (i.e., explain how payment of the civil penalty will prevent you from performing the activities
necessary to achieve compliance).
EXPLANATION:

4.
STATE OF NORTH CAROLi1NA
COUNTY OF MADISON
IN THE MATTER OF ASSESSMENT
OF CIVIL PENALTIES AGAINST
TOWN OF HOT SPRINGS
PERMIT NO. WQCSDO086
DEPARTMi ;;N'' OF ENVIRONMENT
AND NATURAL RESOURCES
WAIVER OF RIGHT TO AN
ADMINSTRATIVE HEARING AND
STIPULATION OF (FACTS .
FILE NO. CV-2008-0012
.Having been assessed civil penalties totaling $8.136.19 for violation(s) as set forth in the
assessment document of the Division of Water Quality dated December 12, 2008,'the undersigned,
desiring to seek remission of the civil penalty, does hereby waive the right to. an administrative hearing
in the above -stated matter and does stipulate that the facts are as alleged in the assessment document.
The undersigned further understands that all evidence presented in support of remission of this civil
penalty must be submitted to the director of the Division of Water Quality within thirty (30) days of
receipt of the notice of assessment. No new evidence in support of a remission request will be allowed
after (30) days from the receipt of the notice of assessment.
This the
day of
.SIGNATURE
ADDRESS
TELEPHONE
20

ATTACHMENT A
Town of Hot Springs
CASE NUMBER: CV-2008-0012
PERMIT: WQCSDO086 FACILITY: Hot Springs Collection System COUNTY: Madison R�EGION: Asheville
Other Violations
MONITORING VIOLATION
PENALTY REPORT AREA DESCRIPTION DATEI VIOLATION TYPE
i
8,000.00 Miscellaneous Questions Construction without a permit 12/05/00 Construction without permit

P
"DIVISION OF WAT'r n QUALITY
- CIVIL PENALTY ASSESSMENT (FILE)
Violator: Town of Hot Springs
County: Madison
Case Number: CV-2008-0012
ASSESSMENT FACTORS
As required by G.S. 143-214.6A(c), in determining the amount of the penalty I considered the factors set out
in G.S. 14313-282.1(b), which are:
1) The degree and extent of harm to the natural resources of the State, to the public health, or to
private property resulting from the violation; Harm has not been identified due to the construction
of this system especially since it has not been placed into service. The potential for harm exists
when systems are installed that have not been reviewed and approved by appropriate agencies. If
the sewer system is not designed or installed to meet Minimum Design Criteria, operational
problems may occur that will affect public health, private property or the natural resources of the
State.
2) The duration and gravity of the violation; the sewer system was being installed at the time of.the
Collection System Compliance Evaluation Inspection of October 22, 2008.
3) The effect on ground or surface water quantity or quality or on air quality; No effects have been
observed from the construction of this sewer system at this time.
4) The cost of rectifying the damage; Unknown.
5) The amount of money saved by noncompliance; Initially $480 for the Fast Track Permit
Application fee.
6) Whether the violation was committed willfully or intentionally; willfully and intentionally. In May of 2008 the Tow
of Hot Springs submitted a Fast -Track Permit Application seeking permission to construct three sewage pumping
stations. On May 21, 2008 the Application was returned to the Town for several reasons. Brian L. Tripp, PE,
engineer to the Town for this project received a copy of the cover letter. The corrected Application was not
resubmitted until after the Town was sent a NOV. The Town states in its response letter that it was advised by thi
Land of Sky Regional Council that "all permits and right-of-ways were finalized".
7) The prior record of the violator in complying or failing to comply with programs over which the
Environmental Management Commission has regulatory authority;
Civil Penalty LR-1990-0143 in the amount of $150.
8) The cost to the State of the enforcement procedures: $136.19
z $
Da e I R g C. Edwards, Regional Supervisor
Surface Water Protection Section
Asheville Regional Office

le: Hot Springs CPA
Subject: Re: Hot Springs CPA
From: Daryl Merritt <[e-mail]>
Date: Tue, 09 Dec 2008 09:51:26 -0500
To: Roy Davis <[e-mail]>
Hey Roy regional supervisors have delegation authority for CV cases. I usually just
get a copy of the CPA after the region issues and then track the case until it is
closed. Let me know if you have any other questions. Thanks Daryl
Roy Davis wrote:
IDaryl: We were under the impression that the Regional Supervisors have not been
deligated the authority to assess CPs for constructing without a permt. Roy
Daryl Merritt wrote:
Hey Roy all the paperwork appears to be in order and the
concurrent with previous assessments. One change.to make
Roger when you go ahead and assess it is in the CPA in a
know if you have any other questions. Thanks Daryl
assessment amount is
is from Jeff to
few places. Let me
Roy Davis wrote:
Daryl: Attached is my idea of documents assessing Civil Penalties against
the Town of Hot Springs for placing two sewage pumping stations under
construction without first securing a permit as required by the General
Statutes. We are of the opinion that $4.000 per pump station is an
appropriate CP amount. Roy Davis
Roy Davis - [e-mail]
North Carolina Dept. of Environment and Natural Resources
Asheville Regional Office
Division of.Water Quality - Water Quality Section
2090 U.S. 70 Highway
Swannanoa, NC 28778
Tel: [phone]
Fax: [phone]
Roy Davis - [e-mail]
North Carolina Dept. of Environment and Natural Resources
Asheville Regional Office
Division of Water Quality - Water Quality Section
2090 U.S. 70 Highway
Swannanoa, NC 28778
Tel: [phone]
Fax: [phone]
1 of 1 12/9/2008 10:17 AM

Re: Hot Springs - permits
Subject: Re: Hot Springs - permits
From: Roy Davis <[e-mail]>
Date: Tue, 02 Dec 2008 11:16:31 -0500
To: [e-mail], [e-mail], [e-mail]
The letter represents what the Town wishes to tell us about events leading up to
constructing two pump stations without a permit. It is now up to the Division of
Water Quality to decide if civil penalties are appropriate. The Regional Office is
inclined that the permit should not be issued until the matter of a possible civil
penalty is decided. Roy Davis
[e-mail] wrote:
Is it satisfactory and if so will you then issue the permit to construct?
-----Original Message-----
From: Roy Davis <[e-mail]>
Date: Tue, 02 Dec 2008 09:32:34 To: Brian Tripp<[e-mail]>
Subject: Re: Hot Springs - permits
Yes
Brian Tripp wrote:
Roy,
Have you received a letter yet from the Town regarding their violations?
Thanks.
Brian L. Tripp, PE, DEE
Vice President
W.K. Dickson & Co., Inc.
Community Infrastructure Consultants
Phone - [phone]
Cell - [phone]
Fax - [phone]
Email - [e-mail]
www.wkdickson.com
-----Original Message -----
From: Roy Davis [mailto:[e-mail]] Sent: Monday, November 10, 2008
1:23 PM
To: Brian Tripp
Cc: Karen Kiehna; [e-mail]
Subject: Re: Hot Springs - permits
Brian: When I returned the application, I returned the entire application. In
addition to the map, what is missing from the current application is the
design flow for each pump station. Design flow determines whether portable
emergency power generators suffice. Roy
Davis
Brian Tripp wrote:
Roy,
We received your message as well. When we received your previous letter,
we did not realize that there were additional deficiencies. We will be
glad_to correct. And, we will be glad to send an additional map (i.e.
there was one with the original application that we assumed you kept and
1 of 3 12/2/2008 11:17 AM

Re: Hot Springs - permits
rJ^'
that is still valid for the project)
Thanks.
*/Brian L. Tripp, PE, DEE/*
*/Vice President/*
*W.K. Dickson & Co., Inc.*
*/Community Infrastructure Consultants/*
Phone - [phone]
Cell - [phone]
Fax - [phone]
Email - [e-mail]
www.wkdickson.com
*From:* Karen Kiehna [mailto:[e-mail]]
*Sent:* Friday, November 07, 2008 3:09 PM
*To:* Roy Davis
*Cc:* Brian Tripp
*Subject:* Hot Springs - permits
Roy, I got your voice mail and I am copying Brian Tripp so that he too
will check his voice mail. Brian and I will connect so that we can get
this project back on track. Karen
Karen A. Kiehna
Senior Planner, Housing
Land -of -Sky Regional Council
339 New Leicester Hwy, Suite 140
Asheville, NC 28866
828.251.6622 ext 13.7
828.251-6353 Fax
[e-mail]
www.landofsky.org
2 of 3 12/2/2008 11:17 AM

Re: Hot Springs - permits ,
d�
I I
Roy Davis - Roy_Davis@ncmail_net
North Carolina Dept. of Environment and Natural Resources
Asheville Regional Office
Division of Water Quality - Water Quality Section
2090 U.S. 70 Highway
Swannanoa, NC 28778
Tel: [phone]
Fax: [phone]
Roy Davis <Roy.Davis(a),ncmail.net>
NC DENR - Asheville Regional Office
Division of Water Quality - Water Quality Section
3 of 3 12/2/2008 11:17 AM

�w1
Town of Hot Springs
Mayor PO Box 218
Johnny Norton Hot Springs, NC 28743
Clerk Phone: [phone]
Nancy Thomas Fax: [phone]
November 171h., 2008
To: Mr. Roger C. Edwards, Regional Supervisor
Surface -Water Protection Section -
Division of Water Quality
Asheville Regional Office
From: Town of Hot Springs
Re: Notice of Violation
Alderman
Kenny Ramsey
Johnny Lawson
Harold Ammons
Dear Mr. Edwards,
This is in regard to the permit for the Hot Springs Sewer Project. The Mayor
and Board of Alderman in Hot Springs were under the impression as per
conversations with Ms. Kiehna, with Land of Sky, that all permits and right-of-
ways were finalized.
Upon her word, the Townl of Hot Springs Board gave their ok for work to begin
on the sewer project. If the Board had been aware that they were non -compliant
in any way, we would not have permitted the work to be started.
Thank you for your Attention to this Matter,
Mayor
Johnny Norton ,g
WATER QUALITY SECTION
ASHEVILLE REGIONAL OFFICE

Michael F. Easley, Governor
,. f: E� William G. Ross Jr., Secretary
o Carolina Department of Environment and Natural Resources
Coleen H. Sullins, Director
Division of Water Quality
SURFACE WATER PROTECTION SECTION
October 29, 2008.
CERTIFIED MAIL
RETURN RECEIPT REQUESTED 7007 1490 0004 0798 8534
Mr. Johnny Norton, Mayor
Town of Hot Springs
Post Office Box 218
Hot Springs, North Carolina 28743-0218
Subject: NOTICE OF VIOLATION and
INTENT TO ENFORCE
NOV-2008-PC-0754
Town of Hot Springs
Permit Number WQCSDO086
Wastewater Collection System
Madison County
Dear Mr. Norton:
North Carolina General Statute 143-215(a)(2) prohibits the construction of any
sewage treatment works without first securing a permit from the North Carolina
Environmental Management Commission. North Carolina General Statute 143-
215(a)(1) prohibits'the making of an outlet into the waters of the State without first
securing a permit from the North Carolina Environmental Management Commission.
On October 22, 2008 Roy Davis with the Asheville Regional Office conducted a
Compliance Evaluation Inspection of the Town of Hot Spring's wastewater collection
system. During that inspection he observed the construction of two sewage pumping
stations. A subsequent review of our files indicates that no permit pursuant to North
Carolina General Statute 143-215.1(a)(2) has been issued.
On the same day Roy Davis observed the discharge of untreated sewage from a
wet well overflow pipe at the Town's Red Bridge sewage pumping station. The overflow
pipe was first observed on January 19, 2007. On January 25, 2007 it was reported to
us that the pipe had been sealed. 'Obviously the seal was not completely successful.
Construction of the two sewage pumping stations without a permit and allowing
the discharge of sewage to the surface waters of the State places the Town of Hot
Springs in violation of the requirements of North Carolina General Statute 143-215.1
rL
North Carolina Division of Water Quality 2090 U.S. Highway 70. Swannanoa, NC 28778
Internet: wwwncwaterquality.org
N0ne
Carolina
Phone [phone] Customer Serviceatura!!y
FAX [phone]

� 1.
North Carolina General Statute 143-215.6 provides for civil penalties of up to
$25,000 for construction of a sewer system or discharging sewage without a permit.
The same statute empowers a State agency to go into Superior court seeking a court
order prohibiting an activity which is in violation of the Statutes. The Town of Hot
Springs is to immediately take steps to effectively and permanently seal the Red
Bridge pump station wet well overflow pipe.
The Asheville Regional Office is considering the assessment of Civil Penalties
against the Town of Hot Springs for the construction of a treatment works without a
permit and the discharge of.wastewater without a permit. If there are extenuating
circumstances regarding these violations which you wish us to consider, please make
those known to us in writing. To be considered your response must be received in this
office within fifteen days from date of receipt of this Notice.
I encourage you to call Roy Davis at [phone] should you need to discuss
this matter.
Sincerely,
Roger9C. Edwards, Regional Supervisor
Surface Water Protection Section
Division of Water Quality
Asheville Regional Office
Cc:- F -ia.n Tripp, PE; W.K. Dickson & Company
Division of Water Quality
--.,'---Division-of-Water Quality; ARO�—
G:\WPDATA\DEMWQ\Madison\Hot Springs Collection System\NOV-2008-PC-0754.doc

Compliance Inspection Report
Permit: WQCSD0086 Effective: 03/01/00 Expiration: Owner: Town of Hot Springs
SOC: Effective: Expiration: Facility: Hot Springs Collection System
County: Madison
Region: Asheville
Contact Person: Randy A Joseph Title: Phone: [phone]
Directions to Facility:
System Classifications:
Primary ORC: Certification: Phone:
Secondary ORC(s):
On -Site Representative(s):
Related Permits:
Inspection Date: 10/22/2008 . Entry Time: 09:15 AM Exit Time: 10:30 AM
Primary Inspecto : Roy M Davis Phone: [phone]
Secondary Inspector(s): Ext.4659
Reason for Inspection: Routine Inspection Type: Compliance Evaluation
Permit Inspection Type: Deemed permitted collection system management and
operation
Facility Status: ■ Compliant ❑ Not Compliant
Question Areas:
0 Miscellaneous Questions
(See attachment summary)
Page: 1

Permit: WQCSDO086 Owner - Facility: Town of Hot Springs
, Inspection Date: 10/22/2008 Inspection Type: Compliance Evaluation . Reason for Visit: Routine
Inspection Summary:
The Town of Hot Springs has a very basic, but compliant, collection system map prepared by the LOSRC. Scott Ricker
has the pump station inspection logs. Due to recent surgery he was not present. I will look at the logs during my next trip
to Hot Springs.
The Town has two (soon to be three) new pump stations under construction. (1)The Cat Hole station will replace an aerial
crossing over Spring Creeek, (2)The new North Spring Street station (not under construction at this time) will do away with
yet another aerial crossing over Spring Creek, and (3)the new Silver Mine pump station will allow the abandonment of an
existing pump station. I cannot find that we have issued a permit for this construction.
The Red Bridge pump station overflow pipe was filled with concrete after our last collection system inspection at Hot
Springs. A drip of sewage was coming out. I asked Randy Joseph to deal with it and notify me.
Page: 2

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Re: [Fwd: [Fwd: Governor's Web Site - Environment]]
4
Subject: Re: [Fwd: [Fwd: Governor's Web Site - Environment]]
From: Roy Davis <[e-mail]> -
Date: Fri, 28 Mar 2008 10:29:17 -0400
To: susan massengale <[e-mail]>
CC: Roger Edwards <[e-mail]>, Roy Davis <[e-mail]>
Susan; I spoke to Martha Culbertson on March 26. She described a generalized sewer odor throughout
Town. I then spoke to Scott Ricker, Maintenance Supervisor with the Town of Hot Springs. Scott told
me of a situation a few days earlier in which he experienced a problem with the sewage pumping station
serving the Camp Ground area. Before the pumps were made operational again a, larger than usual
volume of sewage accumulated in the wet well and therefore had opportunity to become septic. He
noticed an odor in the downtown area when the pumps came back on. I left Ms. Culbertson a messsage
this morning explaining to her the situation and asking her to let me know if she is still noticing an odor.
Roy
susan massengale wrote:
Hi Roy,
Please give me some guidance for a response.
Thanks,
Susan
Subject:
[Fwd: Governor's Web Site _ Environment]
From:
Diana Kees <diana.kees(a,ncinail.net>
Date:
Tue, 25 Mar 2008 16:21:18 -0400
To:
Susan Massengale <susan.massengale a,ncmail.net>, Karen Canavaciol
<Karen. C anavaci o l (oncmai l.net>
To:
Susan Massengale<susan.massengale(r,D,ncmail.net>, Karen Canavaciol
<Karen.Canavaciol oDncmail.net>
Susan: Please respond and copy Karen and me. Thanks -- Diana
-------- Original Message ---------
Subject: Governor's Web Site - Environment
Date: Tue, 25 Mar 2008 16:16:09 -0400
From: <bparcul(a,)aol.com>
To: <Diana.Kees(ii,)ncmail.net>
1 of 2 3/28/2008 10:37 AM

Re: [Fwd: [Fwd: Governor's Web Site - Environment]]
Name:
Mailing
Address:
Mailing
City, State
Zip:,
Email:
Phone:
Subject:
Message:
Martha Culbertson
320 River Drive
Hot Springs, NC 28743
bparcul a,aol.com
828-622-7795
Environment
The town of Hot Springs has problems with the public sewer system and have not
been able to correct them. Can you please advise me a (property owner), the procedure
for securing assistance. The odor from the mal function of this system is
overwhelming. It is a concern for all of us who live in the town. Thank you for your
support.
Diana Kees
Communications Director
N.C. Dept. of Environment and Natural Resources
1601 MSC, Raleigh, NC 27699-1601
[phone]; fax [phone]
Roy Davis - [e-mail]
North Carolina Dept. of Environment .and Natural Resources
Asheville Regional Office
Division of Water Quality - Water Quality Section
2090 U.S. 70 Highway
Swannanoa, NC 28778
Tel: [phone]
Fax: [phone]
Roy Davis <Roy.Davis@,ncmail.net>
NC DENR - Asheville Regional Office
Division of Water Quality - Water Quality Section
2 of 3/28/2008 10:37 A

_ p�pF w A TF,9pG Michael F. Easley, Governor
William G. Ross Jr., Secretary
rNorth Carolina Department of Environment and Natural Resources
Coleen H. Sullins, Director
Division of Water Quality
March 28, 2008
Ms. Martha Culbertson
320 River Drive
Hot Springs, N.C. 28743
Dear Ms. Culbertson,
Thank you for your letter alerting us'to problems with the sewer collection system in Hot
Springs. The Governor has asked that I respond on his behalf.
As you know, Mr. Roy Davis, with the Division of Water Quality's Asheville Regional Office
contacted you earlier this week to get more specific information about your observation.
Subsequently, he spoke with Mr. Scott Ricker, Maintenance Supervisor for the town of Hot
Springs. Mr.. Ricker said that, as a result of a problem that occurred a few days earlier with the
Camp Ground area pump station, a larger volume of sewage than usual accumulated in -the,
station's wet well. As a result, the sewage caused an unusually strong odor in the downtown
area when the pumps came back on. We are working with the town to make sure that they:arer ,:
practicing due diligence in the maintenance of the collection system.
We appreciate that you took the time to alert officials to the odors; we often rely on citizen:
involvement to help us monitor systems that are experiencing problems. Please do not.hesitate to
call Mr. Davis directly should you notice issues with the collection system that need to be
addressed. His direct phone number is [phone].
Sincerely,
Susan Massengale
DWQ Public Information Office
Mailing Address Phone [phone] Location OnrthCarolina
1617 Mail Service Center Fax [phone] N. Salisbury St. orthCarol in
Raleigh, NC 27699-1617 Raleigh, NC 27604
Internet: www.ncwateraualitvor; Customer Service 1-877-623-6748
An Equal Opportunity/Affirmative Action Employer— 50% Recycled/10% Post Consumer Paper

Compliance Inspection Report
Permit: WQCSD0086 Effective: 03/01/00 Expiration: Owner: Town of Hot Springs
SOC: Effective: Expiration: Facility: Hot Springs Collection System
County: Madison
Region: Asheville
Contact Person: Randy A Joseph Phone: [phone]
Directions to Facility:
Primary ORC: Certification: Phone:
Secondary ORC(s):
On -Site Representative(s):
Related Permits:
Inspection Date: 01/19/2007 Entry Time: 01:30 PM Exit Time: 03:00 PM
Primary Inspecto : Don Price Phone: [phone]
Secondary Inspector(s):
Roy M DavisPhone: 828-296-4500 Ext.4659
Reason for Inspection: Routine Inspection Type: Technical Assistance
Permit Inspection Type: Deemed permitted collection system management and
operation
Facility Status: ❑ Compliant ❑ Not Compliant
Question Areas:
Miscellaneous Questions 0 Pump Station
(See attachment summary)
ki
0
Page: 1

Permit: WQCSDO086 Owner - Facility: Town of Hot Springs
Inspection Date: 01/19/2007 Inspection Type: Technical Assistance Reason for Visit: Routine
Inspection Summary:
This visit took place as followup to our December 4, 2007 letter.
Page: 2

Permit: WQCSDO086 Owner - Facility: Town of Hot Springs
Inspection Date: 01/19/2007 Inspection Type: Technical Assistance
Reason for Visit: Routine
#1
Pump Station
Yes
No
NA
NE
Pump station type
Duplex
Are pump station logs available?
n
■
n
n
Is it accessible in all weather conditions?
■
n
n
n
# Is general housekeeping acceptable?
■
n
n
n
Are all pumps present?
■
n
n
n
Are all pumps operable?
■
n
n
n
Are wet wells free of excessive debris?
■
n
n
n
Are upstream manholes free of excessive debris/signs of overflow?
■
n
n
n
Are floats/controls for pumps/alarms operable?
■
❑
n
n
Is "auto polling" feature/SCADA present?
❑
■
n
n
Is "auto polling" feature/SCADA operational?
❑
❑
■
❑
Is simple telemetry present?
n
■
n
n
Is simple telemetry operational?
n
n
■
n
Are audio and visual alarms present?
n
■
n
n
Are audio and visual alarms operable?
❑
n
■
❑
Is the Pump station inspected as required?
n
n
p
■
Are backflow devices in place?
■
n
n
n
Are backflow devices operable?
n
■
n
n
Are air relief valves in place?
n
n
n
■
Are air relief valves operable?
n
n
n
■
# Is an emergency generator available?
n
■
n
n
Can the emergency generator run the pumps?
❑
❑
■
❑
Is the pump station equipped for quick hook-up?
n
■
n
n
Is the generator operable?
❑
❑
■
❑
# Is fuel in tank and sufficient?
n
❑
■
Is the generator inspected according to their schedule?
❑
❑
■
Is a 24-hour notification sign posted?
n
■
n
n
Does it include:
Page: 3

4
Permit: WQCSDO086 Owner - Facility: Town of Hot Springs
Inspection Date: 01/19/2007 Inspection Type: Technical Assistance
Reason for Visit: Routine
Instructions for notification?
❑
■
n
n
Pump station identifier?
❑
■
n
n
Emergency phone number
❑
■
n
n
Is public access limited?
❑
■
n
n
Is pump station free of overflow piping?
❑
■
n
n
Is the pump station free of signs of overflow?
■
Are run times comparable for multiple pumps?
NE
Comment: Overflow pipe will be filled with concrete by 01/26/2007
Page: 4

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2090 U.S. HIGHWAY 70
SWANNANOA NC 28778
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Town of Hot Springs.
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E First-Class�Mail
Postage & Fees Paid
USPS
Permit No. G-10
yout name, address, .and ZIP+4 in this box •
ROY DAVIS
VR-DWQ-SWP
S. HIGHWAY 70
ANOA NC 28778