NCS000435_Asheville 2021 APPROVED FINAL SWMP_20201203

Stormwater Management Plan
City of Asheville
NCS000435
November 30, 2020

Table of Contents
PART3:
MS4 INFORMATION..................................................................................................................3
3.1
Permitted MS4 Area...................................................................................................................6..3
3.2
Existing MS4 Mapping.................................................................................................................4
3.3
Receiving Waters........................................................................................................................6.4
3.4
MS4 Interconnection.......................................................................................6.............................6
3.5
Total Maximum Daily Loads(TMDLs)........................................................................................6
3.6
Endangered and Threatened Species and Critical Habitat.............................................................6
3.7
Industrial Facility Discharges........................................................................................................6
3.8
Non-Stormwater Discharges................................................................................4........................8
3.9
Target Pollutants and Sources.......................................................................................................8
PART 4:
STORMWATER MANAGEMENT PROGRAM ADMINISTRATION...................................10
4.1
Organizational Struchire.............................................................................................................110
4.2
Program Funding and Budget..........,.... ....... ....... .......
...... 11
4.3
Shared Responsibility.............................................................................................................1....13
4.4
Co-Perinittees..............................................................................................................................13
4.5
Measurable Goals for Program Administration .... .......... .............................. ..............................
13
PART 5: PUBLIC EDtJCATION AND OUTREACH PROGRAM.........................................................15
PART 7: LLLICIT DISCHARGF, DETECTION AND ELIMINATION PROGRAM..............................23
PART 8: CONSTRUCTION SITE RUNOFF CONTROL PROGRAM...................................................29
PART 10: POLLUTION PREVENTION AND GOOD HOUSEKEEPING PROGRAMS ......................37

List of Tables
Table
1:
Summary of M34 Mapping
Table
2:
Summary of MS4 Receiving Waters
Table
3:
Summary of Approved TMDI.,s
Table
4:
Summary of Federally Listed Speciesll labitat Impacted by Surface Water Quality
Table
5:
NPDES Stormwater Permitted Industrial Facilities
Table
6:
Non-Stormwater Discharges
Table
7:
Summary of Target Pollutants and Sources
Table
8:
Summary of Responsible Parties
Table
9:
Shared Responsibilities
Table
10:
Co-Permittee Contact Information
Table
11:
Program Administration BMPs
Table
12:
Summary of Target Pollutants & Audiences
Table
13:
Public Education and Outreach BMPs
Table
14:
Public Involvement and Participation BMPs
Table
15:
Illicit Discharge Detection and Elimination BMPs
Table
16:
Qualifying Alternative Program Components for Construction Site Runoff Control Program
Table
17:
Construction Site Runoff Control BMPs
Table
18:
Qualifying Alternative Program(s) for Post -Construction Site Runoff Control Program
Table
19:
Summary of Existing Post -Construction Program Elements
Table
20:
Post Construction Site Runoff Control BMPs
Table
21:
Pollution Prevention and Good Housekeeping BMPs

ARTI: INTRODUCTION
The purpose of this Stormwater Management Plau (SWMP) is to establish and define the means by which
the City of Asheville will comply with its National Pollutant Discharge Elimination System (NPDES)
Municipal Separate Storm Sewer System (MS4) Permit and the applicable provisions of the Clean Water
Act to meet the federal standard of reducing pollutants in stormwater runoff to the maximum extent
practicable.
This SWMP identifies the specific elements and minimum measures that the City of Asheville will
develop, implement, enforce, evaluate and report to the North Carolina Department of Environmental
Quality (NCDEQ) Division of Energy, Minerals and Land Resources (DEMLR) in order to comply with
the MS4 Permit number NCS000435, as issued by NCDEQ. This permit covers activities associated with
the discharge of stormwater from the MS4 as owned and operated by the City of Asheville and located
within the corporate limits of the City of Asheville.
In preparing this SWMP, the City of Asheville has evaluated its MS4 and the permit requirements to
develop a comprehensive 5-year SWMP that will meet the community's needs, address local water
quality issues and provide the minimum measures necessary to comply with the permit. The SWMP will
be evaluated and updated annually to ensure that the elements and minimum measures it contains
continue to adequately provide for permit compliance and the community's needs.
Once the SWMP is approved by NCDEQ all provisions contained and referenced in this SWMP, along
with any approved modifications of the SWMP, are incorporated by reference into the permit and become
enforceable parts of the permit.
NCS000435 SWMP
City of Asheville
November N. 2V2v
Page I

PART 2: CERTIFICATION
By my signature below I hereby certify, under penalty of law, that this document and all attachments were
prepared under my direction or supervision in accordance with a system designed to assure that qualified
personnel properly gather and evaluate the information submitted. Based on my inquiry of the person or
persons who manage the system, or those persons directly responsible for gathering the information, the
information submitted is, to the best of my knowledge and belief, true, accurate, and complete.
I am aware that there are signcant penalties for submng false information, including the possibility of
fines and imprisonment for knowing violations.
I am also aware that the contents of this document shall become an enforceable part of the NPDES MS4
Permit, and that both the Division and the Environmental Protection Agency have NPDES MS4 Permit
compliance and enforcement authority.
® I am a principal executive officer or ranking elected official.
❑ I am a duly authorized representative and have attached the authorization made in writing by a principal
executive officer or ranking elected official which specifies me as:
❑ A specific individual having overall responsibility for stormwater matters.
❑ A specific position having overall responsibility for stormwater matters.
Signature:
Vrv
O
Name:
. ✓kA ) •
dvk:>♦y:jlifil
Title:
3h•f3fiFv* C-
A4pr
Signed this
30 day of 20 u .
NCS000435 SWMP
City of Asheville
November 30, 2020
Page 2

PART 3: MS4 INFORMATION
3.1 Permitted MS4 Area
This SWMP applies throughout the corporate limits of the City of Asheville, including all regulated
activities associated with the discharge of stormwater from the MS4. The map below shows the corporate
limits of City of Asheville as of the date of this document.
The jurisdictional and MS4 service area for the City of Asheville is 45.73 square miles. The
source of this information is the City of Asheville, Public Works Department and Asset
Management Division, which updates jurisdictional and geographical boundaries as they occur.
City of Asheville Corporate Limits Map Link
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NCS000435 SWMP
City of Asheville
November 30, 2020
Page 3

3.2 Existing M84 Mapping
The current MS4 mapping that is available to the public includes approximate locations of pipes, inlets
and catch basins. Map Asheville Link
The City also maintains internal data that includes pipe sizes, material type, elevations, outfalls, curb &
gutter and ditching areas on known systems.
Table 1: Summary of MS4 Mapping
Percent of MS4 Area Mapped 78 %
No. of Major Outfalls* Mapped 49 total
*An ou fall is a point where the M54 discharges front a pipe or other conveyance (e.g. a ditch) directly
into surface waters. Major outfalls are required to be mapped to meet permit requirements. A major
outfall is a 36-inch diameter pipe or discharge from a drainage area > 50-acres; and for industrial zoned
areas a 12-inch diameter pipe or a drainage area > 2-acres.
3.3 Receiving Waters
The City of Asheville MS4 is located within the French Broad River Basin and discharges directly into
receiving waters as listed in Table 2 below. Applicable water quality standards listed below are compiled
from the following NCDEQ sources:
o Waterbodv Classification Map
o Impaired Waters and TMDL Map
o Most recent NCDEQ Final 303 d List
NCS000435 SWMP
City of Asheville
November 30, 2020
Page 4

Table 2: Summary of MS4 Receiving Waters
Receiving, Water Name
Stream Index /
AU Number
Water Quality
Classification
303(d) Listed l
Parameter(s)
of Interest
French Broad River
6-(54.75)b
B
Fecal Coliform
Ducker Creek
6-63
C
Boring Mill Branch
6-68
C
Dellwood Lake
6-69
C
Dingle Creek
6-71
C
Brown Branch
6-72-1
C
Long Valley Branch (White Creek) (Westerly Lake)
6-75
C
Trent Branch
6-76-10
C
Ragsdale Creek (Lake Ashnoca)
6-76-11
C
Came Creek
6-76-12
C
Moore Creek
6-76-8
C
Moore Branch
6-77
C
Christian Creek (Davis Lake)
6-78-19
C
Porter Cove Branch
6-78-19-2
C
Grassy Branch
6-78-20
C
Gashes Creek (Cedar Mountain Lake)
6-78-21
C
Haw Creek
6-78-22
C
Sweeten Creek (Busbee Reservoir)
6-78-24
C
Smith Mill Creek
6-79
C
McKinnish Branch
6-79-1
C
Emma Branch
6-79-2
C
Reed Creek
6-80
C
Smith Creek
6-81
C
Linn Cove Creek
6-82-1
C
Rice Branch
6-82-2
C
Wolf Cove
6-82-3
C
Carter Cove
6-82-4
C
Spooks Branch
6-82-5
C
Killian Branch
6-82-6
C
French Broad River
6-(54.75)c
B
Beaverda m Creek (Beaver Lake)
6-82
C
Four Mile Branch (Bass Pond)
6-72
C
Ross Creek (Lake Kenilworth)
6-78-23
B
Ross Creek (Lake Kenilworth)
6-78-23b
B
Benthos
Ross Creek (Lake Kenilworth)
6-78-23a
B
Hominy Creek
6-76c
C
Hominy Creek
6-76d
C
Swannanoa River
6-78b
C
Swannanoa River
6-78d
C
NCS000435 SWMP
City of Asheville
November 30, 2020
Page 5

3.4 MS4Interconnection
The City of Asheville MS4 is
not interconnected
with another regulated
MS4 and directly
discharges to
the receiving waters as listed
in Table 2 above.
3.5 Total Maximum Daily Loads (TMDLsJ
The City of Asheville currently has no TMDL'sI
3.6 Endangered and Threatened Species and Critical Habitat
Significant populations of threatened or endangered species and/or critical habitat are identified within the
regulated MS4 urbanized area, as determined by a review of the Endangered and Threatened Species and
Species of Concern by County for North Carolina Map and Listed species believe to or known to occur in
North Carolina as provided by the U.S. Fish and Wildlife Service. Of those species listed, Table 4
summarizes the species that may be significantly impacted by the quality of surface waters within their
habitat.
Table 4: Summary of Federally Listed Species/Habitat Impacted by Surface Water Quality
Scientific Name
Common name
S ecies Grou
Federal Listin Status
Microhexura Montiva a
Spruce -fir moss spider
Arachnids
Endangered
Alasmidonta Raveneliana
Appalachian elktoe
Clams
Endangered
Geum Radiatum
Spreading avens
Flowering Plants
Endangered
Sa ittaria Fasciculata
Bunched arrowhead
Flowering Plants
Endangered
Sarracenia Rubra Ss . Jonesii
Mountain sweet pitcher -plant
Flowering Plants
Endangered
Solida o S ithamaea
Blue Ridge goldenrod
Flowering Plants
Threatened
S iraeaVir iniana
Virginia siraea
Flowering Plants
Threatened
G mnoderma Lineare
Rock gnome lichen
Lichens
Endangered
Myotis Grisescens
Gray bat
Mammals
Endangered
Glaucomys Sabrinus Coloratus
Carolina northern flying squirrel
Mammals
Endangered
M otis Se tentrionalis
Northern Long -Eared Bat
Mammals
Threatened
Clemmys Muhlenbergii
Bog turtle
Reptiles
Threatened
3.7 Industrial Facility Discharges
The City of Asheville MS4 jurisdictional area includes the following industrial facilities which hold
NPDES Industrial Stormwater Permits, as determined fi•om the NCDEQ Active NPDES Stormwater
Permit List and/or Active Stormwater Permits Mau,
NCS000435 SWMP
City of Asheville
November 30, 2020
Page 6

Table 5: NPDES Stornwater Permitted Industrial Facilities Active NPDES Stormwater Permit List
within the City of Asheville
Permit Number
FacilityName
NC6020071
Hedrick Industries -Buncombe
NCG030134
Asheville Plant
NCG030265
Dave Steel Company
NCG030543
Unison Engine Components Inc.
NCG030685
Unison Engine Components
NCG030702
Turnamics
NCG050234
Amcor Flexibles Inc.
NCG050238
Silver Line Plastics Corp
NCG060196
Milken Inc.
NCG060368
New Belgium Brewing Company Inc.
NCG070134
Adams Products Co
NCG080036
Waste Management of Carolinas Inc.
NCG080050
Nhm Constructors
NCG080105
X o Logistics Freight Inc.
NCG080177
United Parcel Service Inc.
NCO080308
U P S Ground Freight Inc.
NC6080661
Republic Services of North Carolina LLC
NCG080681
City of Asheville
NCG080682
Asheville Fleet Management
NCG080758
Norfolk Southern Railway Company
NCG080797
Southeast Energy LLC
NCG080811
Asheville Oil Company
NCGIO0048
Mack's Used Cars & Truck Parts
NCGI O0050
Johnson Auto Recycling Inc.
NCGI O0097
S eedy's Used Auto Parts
NCGl00225
Mack's Used Cars & Truck Parts
NCGI10158
Metropolitan Sewerage District (MSD
NCG140156
Southern Concrete Materials
NCG 140309
Southern Concrete Materials
NCG200339
Biltmore Iron & Metal Co Inc.
NCG200469
Tri-State Scrap Metal Inc.
NCGNE0037
Continental Teves Inc.
NCGNE0201
USPS Vehicle Maintenance Facility
NCGNE0324
Blue Ridge Metal Recycling Inc.
NCGNE0777
Asheville Metal Recycling Inc.
NCGNE0853
NC National Guard Asheville FMS # 1
NCGNEI000
Ede Broadband Solutions LLC
NCGNE1320
XPO Logistics Freight, Inc. -Nav
NCGNE1354
Industry Nine LLC
NCS000440
Town of Woodfin
NCS000586
Andy Oxy Co. Inc.
NCS000435 SWMP
City of Asheville
November 30, 2020
Page 7

3.8 Non-Stormwater Discharges
The water quality impacts of non-stormwater discharges within the City of Asheville are summarized in
Table 6 below. The unpermitted non-stormwater flows listed as incidental do not significantly impact
water quality. The City of Asheville has evaluated residential and charity car washing and street
washing for possible significant water quality impacts.
Street washing discharges are addressed render the Pavement Management Program in Part ] 0 of this
SWMP. The Division has not required that other non-stormwater flows be specifically controlled by the
City of Asheville.
Wash water associated with car washing that does not contain detergents odoes not discharge directly
into the MS4 is considered incidental. However, these types of non-stormwater discharges that do
contain detergents have been evaluate by the City of Asheville to determine whether they may
significantly impact water quality. While there are residential and charity car washing occurrences it is
not of the magnitude to significantly impact water quality. However, the City will continue to educate
the general public on the hazards associated with car washing. Measures to address these target
pollutants are provided in Part 5 of this SWMP.
Table 6: Non-Stormwater Discharges
Non-Stormwater Discharge '
Water Quali Im acts
Water line and fire hydrant flushing
Incidental
Landscape irrigation
Incidental
Diverted stream flows
Incidental
Rising groundwater
Incidental
Uncontaminated groundwater infiltration
Incidental
Uncontaminated pumped groundwater
Incidental
Uncontaminated potable water sources
Incidental
Foundation drains
Incidental
Air conditioning condensate
Incidental
Irrigation waters
Incidental
Springs
Incidental
Water from crawls ace pumps
Incidental
Footing drains
Incidental
Lawn watering
Incidental
Residential and charity car washing
Possible
Flows from riparian habitats and wetlands
Incidental
Dechlo•inated swimming pool discharges
hncidental
Street wash water
Possible
Flows fron firefighting activities
Incidental
3.9 Target Pollutants and Sources
In addition to those target pollutants identified above, the City of Asheville is not aware of other
significant water quality issues within the permitted MS4 area from specific non-stormwater discharges.
NCS000435 SWMP
City of Asheville
November 30, 2020
Page 8

The City of Asheville works with Environmental Quality Institute (EQI) for the testing of six stream site
samples within the city. EQI has been developing an on -going water quality database of Western North
Carolina watersheds. The purpose of the research is to continue and expand the long-term monitoring of
stream sites within Buncombe County. The cost is being shared by the Buncombe County Soil & Water
Conservation District (SWCD), Metropolitan Sewerage District (MSD) and the City of Asheville
Stormwater Services. The major focus of the monitoring is to identify problem areas as well as areas with
high water quality that need to be maintained and to monitor areas where water quality improvement
projects will be taking place. This contract with EQI, offers technical assistance through laboratory
analysis of samples and statistical data analysis of monitoring results. Volunteers take these samples
through EQI Guidelines.
The overall goal of the proposed research is to assess the present water quality of representative streams
and rivers within the City of Asheville. Specific objectives include:
➢ Analyze water samples from six sites in Asheville for eight chemical parameters monthly, with
this contract it brings the total number of sites being tested currently in Buncombe County to 47;
➢ Analyze the data statistically for trends between sites (spatial) and trends within sites over time
(temporal); and
➢ Use the results of the analyses to assess the ability of the streams to support their various current,
intended, and potential uses.
EQI laboratory analyzes all samples for the following parameters; pH, ammonia -nitrogen, nitrogen, orthophosphate, total suspended solids, alkalinity, turbidity, and conductivity.
Table 7 below summarizes the water quality pollutants identified throughout Part 3 of this SWMP, the
likely activities/sources/targeted audiences attributed to each pollutant, and identifies the associated
SWMP program(s) that address. In addition, the City of Asheville has evaluated schools, homeowners
and businesses as target audiences that are likely to have significant stormwater impacts.
Table 7: Summary of Target Pollutants and Sources
Target Pollutant(s)
Likely Sources)/Target Audiences)
SWMP Program Addressing
Target Ponutant(spAmhence(s)
Litter
Residents, Businesses, Schools
Public Education & Outreach
Pet Waste
Residents, Schools, Parks
Public Education & Outreach
Sediment
Construction Erosion
Construction Site Runoff Control
Stream Bank Erosion
Car Washing
Businesses, Residents
Public Education & Outreach
Illicit Discharges
General Public, Businesses,
Public Education & Outreach,
Municipal Employees
Illicit Discharge Detection &
Elimination, Public Involvement
Illegal Dumping
General Public, Businesses,
Public Education & Outreach,
Municipal Employees
Illicit Discharge Detection &
Elimination, Public Involvement
Improper Disposal of Waste
General Public, Businesses,
Public Education & Outreach,
Municipal Employees
Illicit Discharge Detection &
Elimination, Public Involvement
NCS000435 SWMP
City of Asheville
November N. MO
Page 9

4.1 Organizational Structure
The City of Asheville Public Works Stormwater Division is the primary agency responsible for managing
the City's NPDES MS4 stormwater permit, the MS4 system and the SWMP, Implementation of the
requirements within the permit and SWMP activities are coordinated with other applicable City
departments as necessary.
Stormwater Division staff under the direction of the Stormwater Division Manager, is responsible for the
fulfillment of most of the activities discussed in this SWMP. Exceptions to this includes the City's
Development Services Department, which is the primary department responsible for Development and
Redevelopment Plan Review along with Construction Site Stormwater Runoff Control.
Public Works Org Chart
Table 8: Summary of Responsible Parties
SWMP Component
Responsible Position
Staff Name
Department
Stormwater Program
Stormwater Division Manager
Amy Deyton, Interim
Public Works
Administration
SWMP Management
Stormwater Division Manager
Amy Deyton, Interim
public Works
Stormwater Quality Specialist
Keisha Lipe
Public Education &
Stormwater Quality Specialist
Keisha Lipe
Public Works
Outreach
Public Involvement &
Stormwater Quality Specialist
Keisha Lipe
Public Works
Participation
Illicit Discharge
Detection &
Stormwater Quality Specialist
Keisha Lipe
Public Works
Elimination
Construction Site
Site Development Engineering
NancyDevelopment
Watford
Runoff Control
Coordinator
Services
Post -Construction
Site Development Engineering
Development
Stormwater
Coordinator
Nancy Watford
Services
Management
Pollution
Stormwater Quality Specialist
Keisha Lipe
Public Works
Prevention/Good
NCS000435 SWMP
City of Asheville
November 30, 2020
Page 10

Housekeeping for
Municipal Operations
Municipal Facilities
Stormwater Quality Specialist
Operation &
Keisha Lipe
Public Works
Maintenance Program
Spill Response Program
Stormwater Quality Specialist
Keisha Lipe
Public Works
MS4 Operation &
SW Operations Manager
Tony Chapman
Public Works
Maintenance Program
Municipal SCM
Operation &
SW Operations Manager
Tony Chapman
Public Works
Maintenance Program
Pesticide, Herbicide &
Andrew White
Fertilizer Management
Labor Crew Supervises
Gene Ball
Parks & Rec.
Program
Vehicle & Equipment
Stormwater Quality Specialist
Keisha Lipe
Public Works
Cleaning Program
Pavement Management
Labor Crew Coordinator
Bobby Austin
Public Works
Program
Solid Waste Division Manager
Jes Foster
Public Works
Total Maximum Daily
Load (TMDL)
N/A
N/A
N/A
Requirements
1.2 Program h'unding and Budget
In accordance with the issued permit, the City of Asheville shall maintain adequate funding and staffing
to implement and manage the provisions of the SWMP and comply with the requirements of the NPDES
MS4 Permit. The budget includes the permit administering and compliance fee, which is billed by the
Division annually.
FY 19-20 BUDGET
Revenues Budget Amount Comments
Soil Erosion Permits &Inspections $348,000 All grading, drainage &erosion control
Stormwater Permits & Inspections $50,000 All Stormwater quality & quantity
Floodplain Permits & Inspections $125000
NCS000435 SWMP
City of Asheville
November 30, 2020
Page I I

Delinquent & Interest Fee
Utility Charges
Investments Income
Sale of Capital Assets
TOTAL REVENUES =
Expenses
Salaries & Wages
Fringe Benefits
Contracted Services
Professional Services
Rental/Lease
Services
Maintenance & Operations
Other Expenses
$20,000
$6,1525069 Stormwater Utility Fees
$12,000
$10,000
$696043069
Bu[lget Amount
Conunents
$2,397,211
$1,038,063
$197,185
$150,000
$74,000
Copiers, Computers & rr charges
$25,450
Printing, Advertising & Postage
$540,888
Training, Dues, Supplies, Materials
$58,550
Licenses, Tipping Fees, Recovery
Collection Fees
Street Cut Utility $200,000
Cost Allocations $633,945
Utilities $42,570 Telephone, Cell Phone & Radio Charges
Fleet Mgmt. Charges $229,441
Bank Fees $180,00
Principal payment & Interest $4145383
Interest Expense $741495
Transfer to Stormwater Capital $441,231
Ins Bonds $86,477
TOTAL EXPENSES = $65604,069
NCS000435 SWMP
City of Asheville
November 30, 2020
Page 12

4.3 Shared Responsibility
The City of Asheville does not share the responsibility to implement any of the six minimum control
measures.
4.4 Co-Permittees
There are no other entities applying for co-permittee status under the NPDES MS4 permit number
NCS000435 for the City of Asheville
4.5 Measm•able Goals for Program Administration
The City of Asheville will manage and report the following Best Management Practices (BMPs) for the
administration of the Stormwater Management Program,
Table 11: Program Administration BMPs
Permit
2.1.2 and Part 4: Annual Self -Assessment
Ref.
Measures to evaluate the performance and effectiveness of the SWMP program components at least annually. Results shall
be used by the permittee to modify the program components as necessary to accomplish the intent of the Stormwater
Program. The self -assessment reporting period is the fiscal year (July I — June 30).
BMP
A
B
C
D
No.
Description of BMP
Measurable Goal(s)
Schedule for
Annual Reporting
Implementation
Metric
1,
Annual Self -Assessment
Perform an annual evaluation of
1. Prepare, certify and
1. Annually
1. Annual Self-
SWMP implementation, suitability of
submit the Annual Self-
Assessment received by
SWMP commitments and any
Assessment to NCDEQ
Permit Years I — 4
NCDEQ no later than
proposed changes to the SWMP
prior to August 31 each
(FY 2 - 5)
August 31 each year.
utilizing the NCDEQ Annual Self-
year.
Assessment Template,
Permit
1.6: Permit Renewal Application
Ref.
Measures to submit a permit renewal application no later than 180 days prior to the expiration date of the NPDES MS4
permit.
BMP
A
B
C
D
No.
Description of BMP
Measurable Goal(s)
Schedule for
Annual Reporting
Implementation
Metric
2
Permit Renewal Application
Audit stormwater program
1. Participate in an
1. TBD — Typically
1. N/A
implementation for compliance with
NPDES MS4 Permit
Permit Year 4
the permit and approved SWMP, and
Compliance Audit, as
utilize the results to prepare and
scheduled and performed
(FY 5)
by EPA or NCDEQ.
NCS000435 SWMP
City of Asheville
November 30, MO
Page 13

Table 11: Program Administration BMPs
submit a permit renewal application
package.
2. Self -audit and
document any
2. Permit Year 5
2. Submit Self -Audit to
DEMLR (required
stormwater program
component of permit
components not audited
renewal application
by EPA or NCDEQ
package).
utilizing the DEQ Audit
Template.
3. Certify and submit the
3. Permit Year 5
3. Permit renewal
stornwater permit
application package
renewal application
received by DEQ at least
(NOT, Self -Audit, and
180 days prior to permit
Draft SWMP for the next
expiration.
5- ear ennit cycle).
NCS000435 SWMP
City of Asheville
November 30, 2020
Page 14

PART 5: PUBLIC EDUCATION AND OUTR>vACH PROGRAM
The City of Asheville will continue to implement a Public Education and Outreach Program to distribute
educational materials to the community or conduct equivalent outreach activities about the impacts of
storm water discharges on water bodies and steps the public can take to reduce pollutants in storm water
runoff.
The City's public education and outreach program reaches a broad representatioi of the city's population
through various methods:
• School Presentations: School presentations are provided to students from preschool through high
school. The presentations are customized to the grade level and provide lessons that focus on the
water cycle, pollution prevention and non -point versus point sources of pollution.
• Public Presentations and Events: Public presentations are provided upon request to a variety of
audiences such as homeowners associations, commercial sectors and City Council appointed
boards.
Website: A wide range of pollution preveution, water quality, and flood information is
maintained on the City of Asheville Stormwater Services website
https://www.ashevillene.gov/departmenttstormwater-services-util itv/
Public Education Materials: A wide variety of printed media and promotional materials about
pollution prevention is maintained and provided to the community. This includes brochures,
booklets and promotional materials such as pens, pencils, backpacks, water bottles, etc. Print
media and promotional products are distributed during community events, presentations, school
presentations and direct mailings.
The target audiences and identified pollutants listed in Part 3.9 of this SWMP, which will be addressed by
the Public Education and Outreach Program, are summarized in Table 12 below. In addition, the City of
Asheville is required to inform businesses and the general public of the hazards associated with illicit
discharges, illegal dumping and improper disposal of waste.
Table 12: Summary of Target Pollutants &Audiences
Target Pollutants/Sources
Target Audiences)
Litter
General
Public,
Businesses
Pet Waste
General
Public,
Businesses
Sediment
Contractors
Car Washing
General
Public,
Businesses
Illicit Discharges
General
Public,
Businesses, Municipal Employees
Illegal Dumping
General
Public,
Businesses, Municipal Employees
Improper Disposal of Waste
General
Public,
Businesses, Municipal Employees
NCS000435 SWMP
City of Asheville
November 30, 2020
Page 15

The City of Asheville will manage, implement and report the following public education and outreach
BMPs.
Table 13: Public Education and Outreach BMPs
Permit
3.2: Outreach to Targeted Audiences
Ref.
Measures to identify the specific elements and implementation of a Public Education and Outreach Program to share
educational materials to the community or conduct equivalent outreach activities about the impacts of stormwater
discharges on water bodies and how the public can reduce pollutants in stormwater runoff. The peimittee shall document
the extent of exposure of each media, event or activity, including those elements implemented locally or through a
cooperative agreement.
BMP
A
B
C
D
No.
Description of BMP
Measurable Goal(s)
Schedule for
Implementation
Annual Reporting
Metric
39
Combined Utility Bill Inserts
Stormwater fliers will continue to be
1. Develop and
1. Annually
1. Document and
inserted into combined utility bill
distribute into combined
report the topic and
statements and distributed to all City
utility bill statements a
Fiscal Year 1
number of utility bill
residents and businesses receiving a
stormwater flier for
inserts distributed.
utility bill. Four topics will be
general stormwater
addressed over the term of the permit;
awareness (e.g. litter, pet
general stormwater awareness (e.g.
waste and car washing).
litter, pet waste and car washing),
2. Develop and
2. Annually
illicit discharges, illegal dumping and
distribute into combined
proper disposal of waste.
utility bill statements a
Fiscal Year 2
stormwater flier for
proper disposal of waste.
3. Develop and
3. Annually
distribute into combined
utility bill statements a
Fiscal Year 3
stormwater flier for illicit
discharges.
4. Develop and
4. Annually
distribute into combined
utility bill statements a
Fiscal Year 4
stormwater flier for
illegal dumping.
5. Distribute into
5. Annually
combined utility bill
statements again the
Fiscal Year 5
stormwater flier for
general stormwater
awareness (e.g. litter, pet
waste and car washing).
Information Kiosks
4.
NCS000435 SWMP
City of Asheville
November 30, 2020
Page 16

Table 13: Public Education and Outreach BWs
Stormwater fliers developed for
1. Display the flier for
1. Annually
1. Document and report
combined utility bill inserts will be
general stormwater
the topic and number of
displayed at locations throughout the
awareness (e.g. litter, pet
Fiscal Year I
fliers distributed at each
City including City Hall, Public
waste and car washing),
location.
Works Deportment and Development
2. Display the
2. Annually
Services Department, Azalea Park
and Carrier Park.
stormwater flier for
proper disposal of waste.
Fiscal Year 2
3. Display the
3. Annually
stormwater flier for illicit
discharges.
Fiscal Year 3
4. Display the
4. Annually
stormwater flier for
illegal dumping.
Fiscal Year 4
5. Display again the
5. Annually
stormwater flier for
general stormwater
Fiscal Year 5
awareness (e.g. litter, pet
waste and car washing).
5.
Educational Material for Employees
Educational fliers provided to
1. Train new employees
1. Continuously
1. Document and report
municipal employees about general
during new employee
the date of training and
stormwater awareness, illicit
orientation tours and
Fiscal Years 1 - 6
number of employees
discharge, illegal dumping and
distribute NPDES
attending.
improper disposal of waste.
training flier.
6.
Educational Material for the Public
Educational fliers provided to public
1. Distribute stormwater
1. Continuously
1. Document and report
about general stormwater awareness,
fliers at public events.
the types of events,
illegal dumping and improper
Fiscal Years 1 — 6
dates of events and the
disposal of waste,
type of fliers
distributed, and
estimated number of
attendees.
7.
Educational Material for Businesses
Educational fliers targeted to specific
1. Develop and distribute
1. Annually
1. Document and report
types of businesses informing them
a stormwater flier to
the number of fliers
of the associated stormwater
restaurants and grocery
Fiscal Year I
distributed and the
pollutants and hazards associated
stores,
topic.
with illicit discharge, illegal dumping
NCS000435 SWMP
City of Asheville
November 30, 2020
Page 17

Table 13: Public Education and Outreach BMPs
and improper disposal of waste. Five
2. Develop and distribute
2. Annually
types of businesses will be addressed
a stormwater flier to
over the period of this permit.
landscaping companies.
Fiscal Year 2
3. Develop and distribute
3. Annually
a stormwater flier to
general contractors &
Fiscal Year 3
sinters.
4. Develop and distribute
4. Annually
a stormwater flier to car
washes and auto detail
Fiscal Year 4
shops.
5. Develop and distribute
5. Annually
a stormwater flier to auto
repair shops.
Fiscal Year 5
8.
Local Events
Public education and outreach
1. Attend a minimum of
1. Continuously
1. Document and report
programs at local events for school
twenty (20) local events
the dates of events,
aged students providing messages
for school aged students
Fiscal Years 1 - 6
number of participants
regarding general stormwater
to discuss the impacts of
and the event topic.
awareness, illicit discharge, illegal
stormwater discharges on
dumping and improper disposal of
water bodies and how the
waste,
public can reduce
pollutants in stormwater
runoff.
Social Media
9.
Facebook, Asheville City Source
1. Post and respond to
1. Continuously
1. Document and report
(blog), Twitter, and Instagram post
comments on social
date of posts, topics,
about stormwater runoff, water
media outlets.
Fiscal Years 1 - 6
and number of views.
pollution, projects,
etc.
Permit
2.1.7 and 3.2.3: Web Site
Ref.
Measures 10 provide a web site designed to convey the program's message and provide online materials including
ordinances, or other regulatory mechanisms, or a list identifying the ordinances or other regulatory mechanisms, providing
the legal authority necessary to implement and enforce the requirements of the permit.
BMP
A
B
C
D
No.
Description of BMP
Measurable Goal(s)
Schedule for
Im lementation
Annual Reporting
Metric
100
City Stormwater Web Page
NCS000435 SWMP
City of Asheville
November 30, 2020
Page 18

Table 13: Public Education and Outreach BMPs
The city's stormwater web page will
1. Maintain the
1. Continuously
1. Document and report
provide information on the program
stormwater web page.
the number of webpage
including the MS4 permit, SWMP,
Fiscal Years 1 - 6
views.
Annual Self -Assessment Reports and
ordinances. The web page will also
2. Add a link on our
2. Fiscal Year 1
2. Document and report
include the annual fliers developed
for utility bill inserts and the fliers
webpage for NCDEQ
the date information
developed for businesses. Links to
stormwater web page.
was added.
other informational resources such as
3. Update the web page
3. Annually
3. Document and report
the FEMA web pages, NC Flood
by posting the SWMP,
the date performed and
Risk Information System web page,
Animal Self -Assessment,
Fiscal Years 2 - 6
the number of web page
EPA stormwater web page and
verifying all links and
updates completed.
NCDEQ stormwater web page will
contact information are
be included.
currentlactive, posting
the current year utility
bill insert flier.
4. Add one educational
4. Annually
4. Document and report
component to the web
the date this
page that addresses a
Fiscal Years 1 - 6
information was added
target pollutant/audience.
and the topic.
Permit
3.2.5: Stormwater Hotline
Ref.
Measures for a stormwater hotline/helpline for the purpose of public education and outreach.
BMP
A
B
C
D
No.
Description of BMP
Measurable Goal(s)
Schedule for
Annual Reporting
Im lementation
Metric
11.
Hotline/Helpline
A hotline/helpline to address
1. Maintain the
1. Continuously
1. Document and report
inquiries regarding public education
hotline/helpline and
the number of inquiries
outreach. This mechanism shall be
publicize on both the
Fiscal Years 1— 6
received, the general
publicized on the website and fliers.
website and fliers.
type of inquiry
(education, outreach,
complaint), and the
contact mechanism
(phone, email, web
page, walk-in)
NCS000435 SWMP
Ciry of Asheville
November 30, 2020
Page 19

PART 6: PUBLIC INVOLVEMENT AND PARTICIPATION PROGRAM
During the development of the City's stormwater and erosion control ordinance, the City had an advisory
committee. The goal of this committee was to assist in the development of the ordinance and provide
input on issues related to the stormwater ordinance. Following the development of the ordinance, the
committee transitioned to a committee that would review Notice of Violation appeals. This committee
meets only as needed.
The City of Asheville partuers with Asheville Greenworks to provide an Adopt -a -Street Program.
Participants agree to pick up litter from their adopted street at least six times per year. Greenworks
provides groups with bags, vests, gloves, and pick-up sticks. The City of Asheville provides garbage
pickup and signs on the street to recognize the litter reduction efforts.
Storm drain stenciling is labeling a storm drain inlet with a message reminding the public not to dump
anything into the storm drain as it flows to local waterways. The stenciled message reminds would-be
dumpers and passers-by that the storm drains connect to local water bodies and that dumping pollutes
those waters. The City of Asheville partners with Mountain True and RiverLink to provide storm drain
stenciling in our community. The city provides the stenciling equipment to Mountain True and
RiverLink, they organize and provide the volunteers.
Through a variety of boards and commissions established by Asheville City Council, citizens can provide
input on the policies that shape their government and their city. There are currently more than 30 boards
and commissions that advise the Mayor and City Council on an array of issues. A number of these boards
and commissions periodically discuss issues directly related to stormwater. Examples of these boards and
commissions may include: Planning and Economic Development Committee, Planning and Zoning
Commission, Soil Erosion/Stormwater Review Committee, Sustainability Advisory Committee on Energy
and the Environment, and Urban Forestry Commission. The public can share input on stormwater issues
and the stormwater program with any of these boards or commissions, as well as a sub -committee of
Council. Moving forward, the Stormwater Division will ensure to be included on the agenda for at least
one of these boards or commissions on a bi-annual basis to allow the public to provide input on
stormwater issues and the stormwater program.
This SWMP identifies the minimum elements and implementation of a Public Involvement and
Participation Program that complies with applicable State, Tribal and local public notice requirements.
The City of Asheville will manage, implement and report the following public involvement and
participation BMPs.
Table
14: Public Involvement and Participation BMPs
Permit
Ref.
3.3.1: Public Liput
Mechanisms for public involvement that provide for input on stormwater
issues and the stormwater program.
BMP
A
B
C
D
No.
Description of BMP
Measurable Goal(s)
Schedule for
Implementation
Annual Reporting
Metric
12.
Advisory Board or Commission
NCS000435 SWMP
City of Asheville
November 30, 2020
Page 20

Table 14: Public Involvement and Participation BMPs
Include an agenda item related to
1. Develop review
1. Fiscal Years 1 - 3
1. Yes/No/Status
stormwater issues or the stormwater
guidelines and
Summary
program on an advisory
procedures for
board/cormnission or sub -committee
board/cmmnission to
of Council for public input,
include stormwater
issues or program in
agenda.
2. Coordinate with the
2. Bi-annually
2. Document and report
board or commission to
the date of meeting, topic
be placed on their
Fiscal Years 3 - 6
discussed, and number of
agenda,
attendees present.
13.
Hotline/Helpline
A hotline/helpline to receive
1. See BMP No. 11
1. See BMP No. 11
1. See BMP No. 1 I
information from the public and staff
regarding stormwater issues and
questions. This mechanism will be
publicized on the website and fliers.
14.
Asheville App
A tool to allow citizens to provide
1. Maintain Asheville
1. Continuously
1. Document and report
information related to stormwater
App or related tool and
the number of
issues using their phones. Residents
address service requests.
Fiscal Years 1 - 6
stormwater service
can take a picture of the issue and
requests received and
send information to appropriate city
addressed.
staff member.
_
15.
Community Meetings for Capital Projects
Community meetings are held to gain
1. Hold community
1. Continuously (as
1. Document and report
input(feedback and/or provide
meetings for capital
needed)
the date of meeting,
information on stormwater issues in
improvement projects.
project presented, and
the area related to specific capital
Fiscal Years 1 - 6 as
number of attendees
improvement projects.
needed (depending on
present,
project schedules)
16.
Social Media
Facebook, Asheville City Source
1. See BMP No. 9
1. See BMP No. 9
1. See BMP No. 9
(blog), Twitter, and Instagram post
about stormwater runoff, water
pollution, projects,
etc (See BMP No. 9),
Permit
3.3.2: Volunteer Opportunities
Ref.
Measures to provide volunteer opportunities designed to promote ongoing citizen participation.
A
B
C
D
BMP
No.
Description of BMP
Measurable Goal(s)
Schedule for
Annual Reporting
Implementation
Metric
NCS000435 SWMP
City of Asheville
November 30, 2020
Page 21

Table 14: Public Involvement and Participation BMPs
17•
Adopt -a -Street Program
A partnership with Asheville
1. Partner and
1. Fiscal Years I - 6
1. Document and report
Greenworks for volunteers to
coordinate with
the number of new
participate in picking up litter from
organization in efforts to
streets adopted and the
their adopted street.
pick up litter for adopted
total member of adopted
sheets,
streets.
Storm Drain Stenciling Program
18•
A partnership with Mountain True
and RiverLink for volunteers to
1. Partner and coordinate
with organizations in
1. Fiscal Years 1 - 6
1. Document and report
the number of
participate in stenciling messages to
efforts to stencil storm
volunteers, dates of
storm drains.
drains.
events and area of city
stenciling was
performed.
NCS000435 SWMP
City of Asheville
November 30, 2020
Page 22

PART 7: ILLICIT DISCHARGE DETECTION AND ELIMINATION PROGRAM
The City of Asheville will develop, manage, implement, document, report and enforce an Illicit Discharge
Detection and Elimination Program which shall, at a minimum, include the following illicit discharge
detection and elimination BMPs.
Stormwater System Inventory, Capital Projects, and Camera Crew
The MS4 Audit Report finalized December 18, 2018, noted the City's stormwater system map identifies
receiving streams, but does not identify major outfalls. Although the locations of outfalls can be inferred
by identifying where the storm sewer intersects with receiving waters, the current map does not show the
locations or other attributes of major outfalls. Moving forward and to address deficiencies noted in the
MS4 Audit, the City will develop a four-year plan in Permit Years 1-2 to achieve 100% mapping of the
MS4 by Permit Year 5, which includes gathering additional data for outfalls. Field staff will collect
stormwater infrastructure data using tools such as Global Positioning System (GPS) units and outfalls will
be classified, which will then be entered into a GIS database. Once the four-year plan is implemented, the
outfalls and overall stormwater system inventory will continue to be updated as new components are
located and new infrastructure is put in place. New stormwater infrastructure is entered into the system as
digital information is supplied for new projects. The camera crew also collects stormwater infilastructure
data for existing systems. In addition, an outtall inspection program will be implemented as a means to
identify dry weather flows and illicit discharges.
Procedures/Guidelines for Adminish•ation and Enforcement
While procedures are followed to administer and enforce the Stormwater Ordinance regarding illicit
discharges and connections, more formal and detailed administration and enforcement procedures will be
established, including guidelines on when a Notice of Violation (NOV) is to be issued and the proper
sections of the ordinance to be cited. These procedures will also include template files to be completed
for the issuance of written NOW Procedures will also describe the proper documentation and tracking to
be maintained for enforcement purposes.
IDDE Plan
While the City maintains a partial written IDDE program as identified in the MS4 Audit Report finalized
December 18, 2018, it does not contain procedures by which the City implements all elements of the
IDDE program. To address deficiencies listed in the MS4 Audit, the City will develop a draft IDDE Plan
to detect and address illicit discharges, illegal dumping and any non-stormwater discharges identified as
significant contributors of pollutants to the MS4. All illicit discharge information is recorded on the
IDDE Complaint Spreadsheet. This tracking system enables the City to measure the IDDE program
effectiveness and assists with the evaluation of the overall IDDE program. The IDDE Plan will provide
standard operating procedures and documentation to address the following in more detail:
• Local priority areas likely to have illicit discharges;
• Conduct routine dry weather outfall inspections
• Identify illicit discharges and trace sources;
• Eliminate the source(s) of an illicit discharge; and
• Evaluate and assess the IDDE Program,
NCS000435 SWMP
City of Asheville
November 30, 2020
Page 23

Table 15: Illicit Discharge Detection and Elimination BMPs
Permit
3.4.1: MS4 Map
Ref.
Measures to develop, update and maintain a municipal storm sewer system map including stormwater conveyances, flow
direction, major outfalls and waters of the United States receiving stormwater discharges.
BMP
A
B
C
D
No.
Description of BMP
Measurable Goal(s)
Schedule for
Implementation
Annual Reporting
Metric
19.
Stormwater System Inventory
Provide dedicated field staff to
1. Develop a four-year
1. Fiscal Years 1 - 2
1. Yes/No/Status
collect stormwater infrastructure data.
plan to achieve 100%
Summary
mapping of the
municipal stormwater
system inventory.
2. Implement four-year
2. Annually
2. Document and report
plan and update
the percent of system
municipal stormwater
Fiscal Years 3 - 6
mapped and number of
system inventory.
major outfalls mapped.
20.
Capital Improvement Projects
As -built survey data of stormwater
infrastructure is obtained and
1. Maintain process for
collecting as -built data
1. Fiscal Years 1 - 6 (at
construction completion
1. Document and repot
the number of capital
provided to be incorporated into GIS
and incorporating into
of projects)
improvement projects
database.
GIS database.
incorporated into MS4
mapping.
Camera Crew
21•
In-house staff collects stormwater
1. Maintain process for
L Continuously
1. Yes/No/Status
infrastructure data for existing
collecting data and
Summary
systems using pipe camera.
incorporating into GIS
Fiscal Years I - 6
database.
22.
FInal Project Closeout Submittals
All private developments involving
1. Maintain process for
1. Fiscal Years 1 - 6 (at
1. Document and report
storm drainage or stormwater
collecting as -built data
construction completion
the number of projects
management devices are required to
and incorporating into
of projects)
that submitted as-builts
submit digital and hard copies of as-
GIS database.
and number of outfalls
built record drawings per defined
added.
specifications
Permit
3.4.2: Regulatory Mechanism
Ref.
Measures to provide an IDDE ordinance or other regulatory mechanism that provides legal authority to prohibit, detect,
and eliminate illicit connections and discharges, illegal dumping and spills into the MS4, including enforcement
procedures and actions.
BMP
A
B
C
D
No.
Description of BMP
Measurable Goal(s)
Schedule for
Implementation
Annual Reporting
Metric
23.
Appropriate Legal Authorities
NCS000435 SWMP
City of Asheville
November 30, 2020
Page 24

Table 15: Illicit Discharge Detection and Elimination BMPs
The City's Stormwater Ordinance
I. Maintain an IDDE
1. Continuously
la. Yes/No/Status
Section 7-12-2 provides the City with
ordinance, administration
Summary
the necessary authority to prohibit
illicit discharges and connections to
and enforcement of
ordinance.
Fiscal Years I - 6
lb. Document and report
our MS4 and to take enforcement
any updates or
actions. The ordinance is also
amendments to the
available through the City's website.
ordinance.
24•
Procedures/Guidelines for Administration and Enforcement
Provide detailed administration and
1. Develop
1. Fiscal Years 1 - 3
1. Yes/No/Status
enforcement procedures/guidelines
procedure/guidelines.
Summary
for the ordinance and when/how a
NOV is to be issued.
2. Update
2. Annually
2. Document and repot
procedure/guidelines.
any updates.
Fiscal Years 3 — 6
3. Train specific
3. Annually
3. Document and report
staff/positions on
number of staff trained,
procedures/guidelines.
Fiscal Years 3 — 6
training date(s), and the
topics covered.
Permit
3.4.3: IDDE Plan
Ref.
Measures to maintain and implement a written IDDE Plan to detect and address illicit discharges, illegal dumping and any
non-Stormwater discharges identified as significant contributors of pollutants to the MS4. The plan shall provide standard
procedures and documentation to:
a) Locate priority areas likely to have illicit discharges,
b) Conduct routine dry weather outfall inspections,
c) Identify illicit discharges and trace sources,
d) Eliminate the source(s) of an illicit discharge, and
e) Evaluate and assess the IDDE Program.
BMP
A
B
C
D
No.
Description of BMP
Measurable Goal(s)
Schedule for
Implementation
Annual Reporting
Metric
25•
Written IDDE Plan
Maintain and implement a written
1. Develop draft IDDE
1. Fiscal Years 1 - 2
1. YES/No/Status
IDDE Plan.
Plan.
Summary
2. Submit plan to DEQ
2. Fiscal Year 3
2. Yes/No/Status
for review and approval.
Summary
3. Finalize IDDE Plan.
3. Fiscal Year 3
3. Yes/No/Status
Summary
NCS000435 SWMP
City of Asheville
November 30, 2020
Page 25

Table 15: Illicit Discharge Detection and Elimination BWs
4. Tram staff to
4. Annually
4. Document and report
administer the IDDE
the number of staff
Plan.
Fiscal Years 4 - 6
trained, training date(s),
and topics covered.
5. Implement the IDDE
5. Annually
5. Yes/No/Status
Plan.
Summary
Fiscal Years 4 - 6
6. Maintain the IDDE
6. Continuously
6. Yes/No/Status
Plan.
Summary
Fiscal Years 5 - 6
26•
Dry Weather Flow Screening
Conduct dry weather flow field
1. Develop written
1. Fiscal Years 1 - 2
1. Yes/No/Status
inspections for detecting illicit
procedures for dry
Summary
discharges and connections.
weather flow field
activities.
2. Submit procedures
2. Fiscal Year 3
2. Yes/No/Status
with IDDE Plan to DEQ
Summary
for review and approval.
3. Train staff on
3. Annually
3. Document and report
procedures to perform
the number of staff
dry weather flow
Fiscal Years 4 - 6
trained, training date(s),
activities.
and topics covered.
4. Implement dry
4. Annually
4. Yes/No/Status
weather flow inspection
Summary
procedures.
Fiscal Years 4 - 6
5. Maintain dry weather
5. Continuously
5. Document and report
flow inspection
activities conducted.
procedures.
Fiscal Year 6
27•
Investigation Procedures
Provide written standard operating
1. Develop written
1. Fiscal Years 1 - 2
1. Yes/No/Status
procedures for conducting
procedures for
Summary
investigations of illicit discharges,
conducting
illicit connections and illegal
investigations.
2. Submit procedures
2. Fiscal Year 3
2. Yes/No/Status
dumping.
with IDDE Plan to DEQ
Summary
for review and approval,
NCS000435 SWMP
City of Asheville
November 30, 2020
Page 26

Table 15: Illicit Discharge Detection and Elimination BWs
3. Train specific
3. Ammally
3. Document and report
staff/positions on
number of staff trained
procedures for
Fiscal Years 4 - 6
and training date(s).
conducting
investigations.
4. Implement
4. Annually
4. Yes/No/Status
investigation procedures
Summary
for illicit discharges.
Fiscal Years 4 - 6
5. Maintain and update
5. Continuously
5. Document and report
procedures.
any updates.
Fiscal Years 5 - 6
Permit
3.4.4: IDDE Tracking
Ref.
Measures for tracking and documenting the date(s) an illicit discharge, illicit connection or illegal dumping was observed,
the results of the investigation, any follow-up of the investigation, the date the investigation was closed, the issuance of
enforcement actions, and the ability to identify chronic violators.
BMP
A
B
C
D
No.
Description of BMP
Measurable Goal(s)
Schedule for
Annual Reporting
Implementation
Metric
28.
IDDE Complaint Spreadsheet
Spreadsheet used to track complaints
1. Maintain the IDDE
1. Continuously
1. Document and report
and staff identified illicit discharges,
Complaint Spreadsheet.
the number of illicit
connections, or dumping detected.
Fiscal Years 1 - 6
discharges, connections,
or dumping complaints
received, detected,
confirmed and resolved.
Permit
3.4.5: Staff IDDE Training
Ref.
Measures to provide training for municipal staff and contractors who, as part of their normal job responsibilities, may
come into contact with or otherwise observe an illicit discharge, illicit connection or illegal dumping. Training shall
include identifying and reporting illicit discharges, illicit connections and illegal dumping. Each staff training event shall
be documented, including the agenda/materials, date, and number of staff participating.
BMP
A
B
I C
D
No.
Description of BMP
Measurable Goal(s)
Schedule for
Animal Reporting
Implementation
Metric
29.
Employee and/or Contractor Training
Provide stormwater training to
1. Maintain employee
1. Annually
1. Document and report
municipal staff and/or contractors,
and/or contractor training
the number of staff
Training shall include how to identify
on detecting and
Fiscal Years 2 - 6
and/or contractors
and report illicit discharges, illicit
reporting illicit
trained, training date(s)
connections, illegal dumping and
discharge, illicit
and topics covered,
spills.
connections, illegal
dumping ands ills.
NCS000435 SWMP
City of Asheville
November 30, 2020
Page 27

Table 15: Illicit Discharge Detection and Elimination BMPs
Permit
3.4.6: IDDE Reporting
Ref.
Measures for the public and staff to report illicit discharges, illegal dumping and spills. The mechanism shall be publicized
to facilitate reporting and shall be managed to provide rapid response by appropriately trained personnel.
A
B
C
D
BMP
No.
Description of BMP
Measurable Goal(s)
Schedule for
Annual Reporting
Implementation
Metric
30.
Hotline/Helpline
A hotline/helpline for reporting illicit
1. See BMP No. I 1
1. See BMP No. 11
1. See BMP No. I
discharges, illegal dumping and spills
during normal business hours. This
mechanism shall be publicized on the
website and fliers.
31.
On -Call Duty Officer
On -Call Duty Officer to be available
1. Maintain an On -Call
1. Continuously
1. Document and report
after normal business hours to
Duty Officer.
the number of illicit
investigate illicit discharges, illegal
Fiscal Years 1 - 6
discharges, connections,
dumping and spills if reported.
or dumping complaints
received, detected,
confirmed and resolved.
NCS000435 SWMP
City of Asheville
November 30, 2020
Page 28

PART 8: CONSTRUCTION SITE RUNOFF CONTROL PROGRAM
hr accordance with 15A NCAC 02H .0153, the City of Asheville relies upon the North Carolina
Sedimentation Pollution Control Act (SPCA) of 1973 and the NCG010000 permit for construction
activities as qualifying alternative programs to meet the NPDES MS4 Permit requirements for all
construction site runoff control measures to reduce pollutants in stormwater runoff from construction
activities that result in land disturbance of greater than or equal to one acre and any construction activity
that is part of a larger common plan of development that would disturb one acre or more.
Table 16: Qualifying Alternative Program Components for Construction Site Runoff Control Program
Permit
Legal
Meets Whole
Reference
State or Local Program Name
Authority
Implementing Entity
or Part of
Requirement
3.5.1 -
City of Asheville
15A NCAC
City of Asheville
Whole
3.5A
Delegated SPCA Program*
Chapter 04
* The local delegated SPCA Program ordinance(s)h•egulatory mechanism(s) can be found at City of
ordinance. As well as Section 7-5-13 Plans &Procedures
Links to Standard Operating Procedures
Site Inspection SOP
Complaint SOP
Commercial Plan Review SOP
Residential Plan Review SOP
Formal Plan Reviews
The City requires formal plan reviews for construction projects as small as 10,000 square feet, whereas
the SPCA requires stormwater plan approval and permit issuance for projects greater than one acre.
Small residential projects occasionally begin construction without going through the plan review process
because the property owner does not know of the requirement. In those cases, the City becomes aware of
the project via citizen complaints. This has never happened for a project greater than one acre.
Staff Traiuine
All newly hired inspectors go through a 10 day training program and are provided with a training manual.
All Site Engineering Division inspectors must become Certified Erosion, Sediment and Stormwater
Inspectors through Envirocert International within the first 6 months of employment to remain employed.
Right toInsnect
The City of Asheville denotes the right to inspect on each land disturbance permit approved and issued,
stating "City of Asheville, under the authority G.S 113A-60, certificate of approval provides this notice of
the right to inspect, to ensure compliance with NC G.S.I 13A Article 4."
NCS000435 SWMP
City of Asheville
November 30, 2020
Page 29

Inspections and Enforcement Procedures
The City ordinance gives enforcement officers the authority to issue Notices of Violation and Notices of
Violation with a civil penalty for sites not in compliance with the City ordinance. Guidance for the
issuance of a Notice of Violation is provided in the Standard Operating Procedures which can be found at:
Notice of Violation SOP.
Third Patty Inspections
An inspection required for all projects with land disturbance over 25,000 sq. ft. per City of Asheville
UDO 7-12-2(g)(5), by a NC licensed or certified professional. Inspection shall occur at the frequency
required by the UDO, weekly for projects in steep slopes and bi-weekly for all others.
The City of Asheville also implements the following BMPs to meet NPDES MS4 Permit requirements.
Table 17: Construction Site Runoff Control BMPs
Permit
3.5.6: Public Input
Ref.
Measures to provide and promote a means for the public to notify the appropriate authorities of observed erosion and
sedimentation problems.
BMP
A
B
C
D
No.
Description of BMP
Measurable Goal(s)
Schedule for
Implementation
Annual Reporting
Metric
32•
Hotline/Helpline
A hotline/helpline to repot observed
1. See BMP No. 11
1. See BMP No. 11
1. See BMP No. I 1
erosion and sedimentation problems
to stormwater staff. This mechanism
shall be publicized on the website
and fliers.
33.
Email Notification
An email address for the public to
1. Maintain email
1. Continuously
1. Document and report a
report observed erosion and
address and continue to
summary of the number
sedimentation problems to storrwater
publicize on website
Fiscal Years 1 - 6
of notifications and
staff.
and other public
general type of inquiry.
outreach
documentation.
Asheville App
34.
A tool to allow citizens to provide
1. See BMP No. 14
1. See BMP No. 14
1. See BMP No. 14
information related to stormwater
issues using their phones. Residents
can take a picture of the issue and
send information to appropriate city
staff members. (See BMP No. 14)
On -call Duty Officer
35.
On -call Duty officer specific to
1. Maintain an On -call
I. Continuously
1. Document and report
Construction Site Runoff issues to be
Duty Officer.
the number of
available to investigate erosion and
sedimentation problems after normal
Fiscal Years 1 - 6
notifications received
and addressed.
business hours.
NCS000435 SWMP
City of Asheville
November 30, 2020
Page 30

Table 17: Construction Site Runoff Control BMPs
36.
Municipal Staff Training
Staff training provided on the
1. Perform staff training
1. Quarterly
1. Document and report
protocols for construction site runoff
on proper handling of
number of staff trained,
control complaints. Updates and
construction site runoff
Fiscal Years 1 -6
training date(s) and
refreshers provided at the hrspector
control complaints,
topics covered.
meetings.
Permit
3.5.5: Waste Management
Ref.
Measures to require construction site operators to control waste such as discarded building materials, concrete truck
washout, chemicals, litter, and sanitary waste at the constriction site that may cause adverse impact to water quality.
BMP
A
B
C
D
No.
Description of BMW
Measurable Goal(s)
Schedule for
Implementation
Annual Reporting
Metric
37•
Establish and Maintain Legal Authority
Provide ordinance language to
1. Develop and adopt an
1. Fiscal Years 2 - 3
1. Yes/No/Status
require construction site operators to
update to the ordinance.
Summary
control waste.
2. Maintain legal
2. Continuously
2. Yes/No/Status
authority.
Summary
Fiscal Years 3 - 6
38•
Pre -Construction Conference
A project meeting with contractors,
1. Conduct pre-
1. As needed
1. Document and report
engineer, plan reviewer and site
construction conferences.
number of pre -
inspector for all projects with land
Fiscal Years 1 - 6
construction conferences,
disturbance over 25,000 sq. ft. to
include project overview and
specifics of monitoring, waste
management, and close-out
requirements.
39.
Contractor Education
Educational materials to
1. Develop factsheet to
1. Fiscal Years 3 - 4
1. Yes/No/Status
construction site operators regarding
share at pre-
(after update to
Summary
new waste management requirement
construction meetings,
ordinance has passed)
for BMP #38.
2. Add factsheet to
2. Fiscal Years 3 - 4
2. Yes/No/Status
website.
(after update to
Summary
ordinance has passed)
3. Distribute factsheet at
3. Fiscal Years 3 - 6
3. Document and report
pre -construction
number of pre -
meetings.
construction conferences.
NCS000435 SWMP
City of Asheville
November 30, 2020
Page 31

PART 9: POST -CONSTRUCTION SITE RUNOFF CONTROL PROGRAM
This SWMP identifies the minimum elements to develop, implement and enforce a program to address
stormwater runoff from new development and redevelopment projects that disturb greater than or equal to
otie acre, including projects less than one acre that are part of a larger common plan of development or
sale, that are located within the City of Asheville and discharge into the MS4. These elements are
designed to minimize water quality impacts utilizing a combination of structural Stormwater Control
Measures (SCMs) and/or non-structural BMPs appropriate for the community, and ensure adequate long-
term operation and maintenance of SCMs.
In accordance with 15A NCAC 02H .0153 and .1017, the City of Asheville implements the following
State post -construction program requirements, which satisfy the NPDES Phase II MS4 post -construction
site runoff control requirements as Qualifying Alternative Programs (QAPs) in the MS4 area(s) where
they are implemented.
Table 18: Qualifying Alternative Programs) for Post -Construction Site Runoff Control Program
State QAP Name
State Requirements
Local Ordinance /Regulatory
Mechanism Reference
None
N/A
N/A
The City of Asheville has existing requirements other than Qualifying Alternative Programs) for
implementation of the NPDES Phase II MS4 post -construction program requirements. These existing
requirements are codified in local ordinance(s), and implementation is further defined in guidance,
manuals and/or standard operating procedure(s) as summarized in Table 19 below.
Table 19: Summary of Existing Post -Construction Program
Permit Requirements for
Plan Review and Approval
Municipal Ordinance/Code References)
and/or Document Titles)
Date Adopted
3.6.2(a) Authority
City of Asheville Unified Development
N/A Ord. No. 2369, § 1, 5-27-97;
Ordinance Chapter 7 Article XII Section 7-
Ord. No. 2428, § 16-18, 11-11-97;
12-2
Ord. No. 2505, § 1, 8-11-98; Ord.
No. 2663, § l(k), 2-8-00; Ord. No.
3520, § 1, 8-21-07; Ord. No. 3875, §
1, 6-8-10
NCS000435 SWMP
City of Asheville
November 30, 2020
Page 32

Permit Requirements for
Municipal Ordinance/Code Reference(s)
Date Adopted
Plan Review and Approval
and/or Document Title(s)
3.6.3(a) & 15A NCAC 02H.0153(c)
City of Asheville Unified Development
Ord. No. 2369, § 1, 5-27-97; Ord.
Federal, State & Local Projects
Ordinance Chapter 7 Article XII Section 7-
No. 2428, §§ 16-18, 11-11-97; Ord.
12-2, exemption 7-12-2(a)(7)
No. 2505, § 1, 8-11-98; Ord. No.
2663, § I(k), 2-8-00; Ord. No. 3520,
§ 1, 8-21-07; Ord. No. 3875, § 1, 6-
8-10
3.6.3(b) Plan Review
City of Asheville Unified Development
Ord. No. 2369, § 1, 5-27-97; Ord.
Ordinance Chapter 7 Article XII Section 7-
No. 2428, §§ 16-18, 11-1 I-97; Ord.
12-2 (b) & (c)
No. 2505, § 1, 8-11-98; Ord. No.
26635 § 1(k)5 2-8-00; Ord. No. 3520,
§ 1, 8-21-07; Ord, No. 3875, § 1, 6-
8-10
3.6.3(c) O&M Agreement
City of Asheville Unified Development
Ord. No. 2369, § 1, 5-27-97; Ord.
Ordinance Chapter 7 Article XII Section 7-
No. 2428, §§ 16-18, 11-11-97; Ord.
12-2(d) & Section 7-12-2(t) 6-8
No. 2505, § 1, 841-98; Ord. No.
2663, § 1(k), 2-8-00; Ord. No. 3520,
§ 1, 8-21-07; Ord. No. 3875, § 1, 6-
8-10
3.6.3(d) O&M Plan
City of Asheville Unified Development
Ord. No. 2369, § 1, 5-27-97; Ord.
Ordinance Chapter 7 Article XII Section 7-
No. 2428, §§ 16-18, 11-11-97; Ord.
12-2(d) & Section 742-2(f) 6-8
No. 2505, § 1, 8-11-98; Ord. No.
26635 § 1(k)5 2-8-00; Ord. No. 3520,
§ 15 8-21-07; Ord. No. 3875, § 1, 6-
8-10
3.6.3(e) Deed Restrictions/Covenants
City of Asheville Unified Development
Ord. No. 2369, § 1, 5-27-97; Ord.
Ordinance Chapter 7 Article XII Section 7-
No. 2428, §§ 16-18, 11-11-97; Ord.
12-2(d) & Section 7-12-2(f) 6-8
No. 2505, § 1, 8-11-98; Ord. No.
26635 § 1(k), 2-8-00; Ord. No. 3520,
§ 1, 8-21-07; Ord. No. 3875, § 11 6-
8-10
3.6.3(1) Access Easements
City of Asheville Unified Development
Ord. No. 2369, § 1, 5-27-97; Ord.
Ordinance Chapter 7 Article XII Section 7-
No. 2428, §§ 16-18, 11-11-97; Ord.
12-2(d) & Section 7-12-2(0 6-8
No. 2505, § 1, 8-11-98; Ord. No.
2663, § I(k), 2-8-00; Ord. No. 3520,
§ 1, 8-21-07; Ord. No. 3875, § 1, 6-
8-10
Permit Requirements for
Municipal Ordinance/Code Reference(s)
Date Adopted
Inspections and Enforcement
and/or Document Title(s)
3.6.2(b) Documentation
City of Asheville Unified Development
Ord. No. 2369, § 1, 5-27-97; Ord,
Ordinance Chapter 7 Article XII Section 7-
No. 2428, §§ 16-18, 11-11-97; Ord.
12-2(g)(1)-(4)
No. 2505, § 1, 8-11-98; Ord. No.
2663, § 1(k), 2-8-00; Ord. No. 3520,
§ 1, 8-21-07; Ord. No. 3875, § I, 6-
8-10
3.6.2(c) Right of Entry
City of Asheville Unified Development
Ord, No. 2369, § 1, 5-27-97; Ord.
Ordinance Chapter 7 Article XII Section 7-
No. 2428, §§ 16-18, 11-11-97; Ord.
12-2(g)(I) & (2)
No. 2505, § 1, 8-11-98; Ord. No.
2663, § I(k), 2-8-00; Ord. No. 3520,
§ 1, 8-21-07; Ord. No. 3875, § 13 6-
8-10
NCS000435 SWMP
City of Asheville
November 30, 2020
Page 33

3.6.4(a) Pre-C.O. Inspections
City of Asheville Unified Development
Ord. No. 2369, § 1, 5-27-97; Ord.
Ordinance Chapter 7 Article XII Section 7-
No. 2428, §§ 16-18, 11-11-97; Ord.
1212(d)
No. 2505, § 1, 8-11-98; Ord. No.
2663, § l(k), 2-8-00; Ord. No. 3520,
§ 1, 8-21-07; Ord. No. 3875, § 11 6-
8-10
3.6.4(b) Compliance with Plans
City of Asheville Unified Development
Ord. No. 2369, § 1, 5-27-97; Ord.
Ordinance Chapter 7 Article XII Section 7-
No. 2428, §§ 16-18, 11-11-97; Ord.
12-2(g)(1) & (2)
No. 2505, § 1, 8-11-98; Ord. No.
2663, § 1(k), 2-8-00; Ord. No. 3520,
§ 1, 8-21-07; Ord. No. 3875, § 1, 6-
8-10
3.6.4(c) Annual SCM Inspections
City of Asheville Unified Development
Ord. No. 2369, § 1, 5-27-97; Ord.
Ordinance Chapter 7 Article XII Section 7-
No. 2428, §§ 16-18, 1141-97; Ord.
1212(g)(6)
No. 2505, § 1, 8-11-98; Ord. No.
2663, § 1(k), 2-8-00; Ord. No. 3520,
§ I, 8-21-07; Ord. No. 38755 § 1, 6-
8-10
3.6.4(e) Qualified Professional
City of Asheville Unified Development
Ord. No. 2369, § 1, 5-27-97; Ord,
Ordinance Chapter 7 Article XII Section 7-
No. 2428, §§ 16-18, 1141-97; Ord.
12-2(g)(5)d2 & 7-12-2(g)(6)b
No. 2505, § 11 8-11-98; Ord. No.
2663, § 1(k), 2-8-00; Ord. No. 3520,
§ 1, 8-21-07; Ord. No. 3875, § 1, 6-
8-10
3.6.5 Documentation
City of Asheville Unified Development
Ord. No. 2369, § 1, 5-27-97; Ord.
Ordinance Chapter 7 Article XII Section 7-
No. 2428, §§ 16-18, 11-11-97; Ord.
12-2(0
No. 2505, § 1, 8-11-98; Ord. No.
2663, § l(k), 2-8-00; Ord. No. 3520,
§ 1, 8-21-07; Ord. No. 3875, § 15 6-
840
Permit Requirements for
Municipal Ordinance/Code Reference(s)
Date Adopted
Fecal Coliform Reduction
and/or Document Title(s)
3.6.6: Fecal Coliform Reduction
City of Asheville Unified Development
Ord. No. 3731, § 1, 4-28-09
Ordinance Chapter 3 Sec. 3-9 & 341. (7-12-
Ord. No. 2369, § 1, 5-27-97; Ord.
2(1)5)
No. 2428, §§ 1&18, I I-11-97; Ord.
No. 2505, § 1, 841-98; Ord. No.
2663, § l(k), 2-8-00; Ord. No. 3520,
§ 1, 8-21-07; Ord. No. 3875, § 1, 6-
8-10
NCS000435 SWMP
City of Asheville
November 30, 2020
Page 34

The annual reporting metrics for the post construction program are provided in Table 20: Post
Construction Site Runoff Control BMPs below.
Table 20: Post Construction Site Runoff Control BMPs
Permit
4.1.3: Minimum Post -Construction Reporting Requirements
Ref.
Measures to document activities over the course of the fiscal year (July 1— June 30) including appropriate information to
accurately describe progress, status, and results.
BMP
A
B
C
D
No.
Description of BMP
Measurable Goal(s)
Schedule for
Implementation
Annual Reporting
Metric
40.
Standard Reporting
Implement standardized tracking,
1. Track number of low
1. Continuously
1. Number of plan
documentation, inspections and
density and high density
reviews performed for
reporting mechanisms to compile
plan reviews performed,
low density and high
appropriate data for the annual self-
density.
2. Track number of low
2. Continuously
2. Number of plan
assessment process. Data shall be
provided for each Post -Construction/
density and high density
approvals issued for low
Qualifying Alternative Program
being implemented as listed in Tables
plans approved.
density and high density.
3. Maintain a current
3. Continuously
3. Summary of number
18 and 19.
inventory of low density
and type of SCMs added
projects and constructed
to the inventory; and
SCMs including SCM
number and acreage of
type or low density
low density projects
acreage, location and last
constructed,
inspection date.
4. Track number of SCM
4. Continuously
4. Number of SCM
inspections performed.
inspections,
5. Track number of low
5. Continuously
5. Number of low density
density inspections
inspections.
performed.
6. Track number and
6. Continuously
6. Number and type of
type of enforcement
enforcement actions
actions taken.
taken.
Permit
3.6.2: Legal Authority
Ref.
Measures to maintain adequate legal authorities through ordinance or other regulatory mechanism to: (a) review designs
and proposals for new development and redevelopment to determine whether adequate stormwater control measures will
be installed, implemented, and maintained, (b) request information such as stormwater plans, inspection reports,
monitoring results, and other information deemed necessary to evaluate compliance with the Post -Construction
Stormwater Management Program, and (c) enter private property for the purpose of inspecting at reasonable times any
facilities, equipment, practices, or operations related to stormwater discharges to determine whether there is compliance
with the Post -Construction Stormwater Management Program. This permit requirement is fully met by the existing post -
construction program, see references provided in Table 19.
NCS000435 SWMP
City of Asheville
November 30, 2020
Page 35

Table 20: Post Construction Site Runoff Control BMPs
Permit
3.6.3: Plan Review and Approval
Ref.
Measures to maintain plan review and approval authority, standards and procedures to: (a) Require Federal, State, and
local government projects to comply with Post -Construction Program requirements throughout the entire MS4 permitted
area, unless the entity is subject to its own NPDES MS4 permit or a qualifying alternative program, (b) Conduct site plan
reviews of all new development and redeveloped sites that disturb greater than or equal to one acre, and sites that disturb
less than one acre that are part of a larger common plan of development or sale for compliance with 15A NCAC 02H
.I017 and the qualifying alternative programs that apply within your jurisdiction, (c) Ensure that each project has an
Operation and Maintenance Agreement that complies with 15A NCAC 02H .1050(12), (d) Ensure that each project has an
Operation and Maintenance Plan that complies with 15A NCAC 02H .1050(13), (e) Ensure that each project has recorded
deed restrictions and protective covenants, that require the project to be maintained consistent with approved plans, and (1)
Ensure that each SCM and associated maintenance accesses be protected in a permanent recorded easement per 15A
NCAC 02H 1050 (9) and (10), This permit requirement is fidly met by the existing post -construction program, see
references provided in Table 19.
Permit
3.6.4: Inspections and Enforcement
Ref.
Measures to maintain inspection and enforcement authority, standards and procedures to: (a) Conduct post -construction
inspections prior to issuing a Certificate of Occupancy or a Temporary Certificate of Occupancy. Alternatively, the project
owner may provide a surety bond to guarantee compliance with the approved plan(s), (b) Ensure that the project has been
constructed in accordance with the approved plan(s), (c) Ensure annual inspection of each permitted SCM to ensue
compliance with the approved Operation and Maintenance Agreement, (d) Ensure inspection of low density projects at
least once during the permit tern, and (e) Require that inspections be conducted by a qualified professional. This permit
requirement is filly met by the existing post -construction program, see references provided in Table 19.
Permit
3.6.5: Documentation
Ref.
Measures to maintain adequate documentation and standardized inspection and tracking mechanisms to: (a) Maintain an
inventory of post -construction SCMs and low density projects, (b) Document, track and maintain records of inspections
and enforcement actions. Tracking shall include the ability to identify chronic violators, and (c) Make available to
developers all relevant ordinances, post -construction requirements, design standards, checklists, and/or other materials.
This permit requirement isfully met by the existing post -construction program, see references provided in Table 19.
Permit
3.6.6: Fecal Coliform Reduction
Ref.
Measures to control, to the maximum extent practicable, sources of fecal coliform per 15A NCAC 021-1.1017(7).
At a minimum, the program shall include: (a) A pet waste management component, which may be achieved by
revising an existing litter ordinance, and (b) An on -site domestic wastewater treatment system component, if
applicable, which may be coordinated with local county health department, to ensure proper operation and
maintenance of such systems. This permit requirement is fidly met by the existing past -construction program, see
references provided in Table 19.
NCS000435 SWMP
City of Asheville
November A 2020
Page 36

PART In: POLLUTION PRI VI IN I ION AND GOOD HOUmr; k-u,I•;PING PROGRAMS
Phis SWMP provides a comprehensive pollution prevention and good housekeeping strategy for the City
of Asheville municipal facilities and operations. Pollution prevention and good housekeeping is
accomplished through the implementation of seven required programs, which collectively address the
ultimate goal of preventing or reducing pollutant runoff from municipal operations such as park and open
space maintenance, fleet and building maintenance, new construction and land disturbances, and
municipal storm sewer system maintenance.
Pollution prevention and good housekeeping for municipa( operations includes the following programs:
1. Municipal Facilities Operation and Maintenance Program
2. Spill Response Program
3. MS4 Operation and Maintenance Program
4. Municipal SCM Operation and Maintenance Program
5. Pesticide, Herbicide and Fertilizer Management Program
6. Vehicle and Equipment Cleaning Program
Pavement Management Program
The City of Asheville currently maintains a❑ inventory of all municipally -owned properties and annually
inspects the following facilities based on institutional knowledge of these facilities potential for
stormwater pollution:
• Public Works E-building
• Parks and Rec Maintenance Facility
• Fleet Maintenance Facility
• Building Maintenance Facility
• Fire Stations
• Transit Station
As part of the inspections each of the above facilities receives staff training on pollution prevention and
good housekeeping along with spill response procedures.
The following are municipal Facilities that hold a stormwater permit:
• Transit Station NCG 080681
• Fleet Management NCG 080682
As identified in the MS4 Audit Report finalized December 18, 20] 8, the City will prepare a written O&M
program specifying inspection and maintenance requirements as part of that program. The City will
conduct a documented evaluation of all municipally owned facilities/properties for the potential to
generate polluted stormwater runoff.
The City of Asheville has an agreement with RiverLiuk (a volunteer organization) to perform monthly
inspections and routine maintenance of municipally -owned sh•uchmal SCMs. RiverLiuk provides the City
with a spreadsheet documenting the inspections and maintenance. RiverLiuk staff are certified in SCM
Inspection & Maintenance through N.C. State University.
City of Asheville
applies
herbicide to select areas at municipally -owned
properties.
Herbicide is not
stored in bulk by
the City.
Only small amounts
are kept on hand
by Asheville Parks
&Recreation
NCS000435 SWMP
City of Asheville
November 30, 2020
Page 37

Department. Herbicide is only applied by employees with applicator licenses and is not applied to curb
and gutter areas near waterbodies.
Best Management Practices are in place to prevent stormwater pollution associated with street sweeper
cleaning activities. Street sweepers are currently disposing of collected material at the Buncombe County
Transfer Station and washing out the sweepers at the City's General Services facility where there is a
wash pad plumbed to an oil/water separator and subsequently to the sanitary sewer. Also at this location
other municipal vehicles are washed.
The City of Asheville will manage, implement and report the pollution prevention and good housekeeping
BMPs as specified in Table 21 below for each required program.
Table 21: Pollution Prevention and Good Housekeeping BMPs
Permit
3.7.1: Municipal Facilities Operation and Maintenance Program
Ref.
Measures to manage facilities that are owned and operated by the permittee and have the potential for generating polluted
stormwater runoff. The permittee shall maintain a current inventory of municipal facilities; perform facility inspections
and routine maintenance; establish specific frequencies, schedules, and standard documentation; provide staff training on
general stormwater awareness and implementing pollution prevention and good housekeeping practices.
BMP
A
B
C
D
No.
Description of BMP
Measurable Goal(s)
Schedule for
Implementation
Annual Reporting
Metric
41.
Written O&M Plan
Implement and maintain a written
O&M Plan.
1. Develop draft O&M
Plan.
1. Fiscal Years 1 - 2
1. Yes/No/Status
Summary
2. Submit Plan to DEQ
2. Fiscal Year 3
2. Yes/No/Status
for review and approval.
Summary
3. Finalize O&M Plan.
3. Fiscal Year 3
3. Yes/No/Status
Summary
4. Train staff to
4. Annually
4. Document and report
administer the O&M
the number of staff
Plan.
Fiscal Years 4 - 6
trained, training date(s),
and topics covered.
5. Implement the O&M
5. Annually
5. Yes/No/Status
Plan.
Summary
Fiscal Years 4 - 5
6. Maintain the O&M
6. Continuously
6. Yes/No/Status
Plan.
Summary
Fiscal Year 6
42•
Municipal Facilities Inventory
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City of Asheville
November 30, 2020
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Table 21: Pollution Prevention and Good Housekeeping BMWs
An inventory of all municipally
1. Conduct a documented
1. Fiscal Years I - 2
1. Document and report
owned and operated facilities that
evaluation of all
the number of
have the potential to generate
municipally owned
evaluations performed
polluted stormwater runoff.
facilities/properties.
and number of facilities
Identify which facilities
determined to be
have pollution potential.
included.
2. Review and update
2. Annually
2a. Yes/No/Status
inventory list with any
Summary
new facilities.
Fiscal Years 3 - 6
2b. Document and report
any changes made to the
inventory list.
43•
Schedule and Documentation
A schedule of facility inspections to
1. Develop a schedule
1. Fiscal Years 2 - 3
1. Report the schedule
be performed for those that were
and documentation that
and documentation to be
identified as having potential to
will be used to perform
used.
generate polluted stormwater runoff
facility inspections.
and also standard documentation to
2. Review and update the
2. Annually
2. Document and report
be used during the inspections.
schedule and
any changes to the
documentation for
Fiscal Years 4 - 6
facility inspections
facility inspections.
schedule and
documentation.
44•
Municipal Facilities Inspections
An evaluation of facilities that are
1. Perform facility
1. Annually
1. Document and report
owned and operated by the City of
inspections of the
the number of
Asheville and have the potential for
facilities established in
Fiscal Years 2 - 5
inspections performed.
generating polluted stormwater
BMP # 43 according to
runoff and any needed routine
the established schedule
maintenance.
in BMP #44.
45.
Staff Training
Staff training on general stormwater
1. Perform staff training
1. Annually
1. Document and report
awareness and implementing
at new employee
the number of staff
pollution prevention and good
orientation and at
Fiscal Years 3 - 6
trained, training date(s),
housekeeping practices.
facilities that have been
and topics covered.
identified in BMP #43.
Permit
3.7.2: Spill Response Program
Ref.
Measures for facilities and operations that store and/or use materials that have the potential to contaminate stormwater
runoff if spilled. The permittee shall maintain written spill response procedures and train staff on spill response
procedures,
BMP
A
B
C
D
No.
Description of BMP
Measurable Goal(s)
Schedule for
Implementation
Annual Reporting
Metric
46.
Spill Response Plan/Procedures
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City of Asheville
November 30, 2020
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Table 21: Pollution Prevention and Good Housekeeping BMPs
A written spill response procedure for
1. Maintain the written
I. Continuously
1. Yes/No/Status
municipal facilities that store and/or
spill response procedures
Summary
use materials that could contaminate
that are included in the
Fiscal Years 1 - 6
stormwater runoff if spilled.
City's municipal facility
Stormwater Pollution
Prevention Plans
(SPPPs)
2. Perform spill training
1. Annually
1. Document and report
for staff at the facilities
the number of staff
that have been identified
Fiscal Years 3 - 5
trained, training date(s),
in BMP #43.
and topics covered.
Permit
3.7.3: MS4 Operation and Maintenance Program
Ref.
Measures to minimize pollutants in the stormwater collection system. The permittee shall provide operation and
maintenance staff training on stormwater awareness and pollution prevention, perform MS4 inspections, maintain the
collection system including catch basins and conveyances; and establish specific frequencies, schedules, and standard
documentation.
BMP
A
B
C
D
No.
Description of BMP
Measurable Goal(s)
Schedule for
Implementation
Annual Reporting
Metric
47•
Operation and Maintenance Staff Training
Training to operation and
1. Perform staff training
1. Annually
1. Document and report
maintenance staff on stormwater
on stormwater
the number of staff
awareness and pollution prevention.
awareness, pollution
Fiscal Years 2 - 5
trained, training date(s),
prevention and on proper
and topics covered.
procedures for cleaning
and maintaining the
MS4.
In-house Operations and Maintenance
48.
Inspections and maintenance of City
1. Develop a SOP that
1. Fiscal Years 2 - 3
1. Yes/No/Status
owned infrastructure including catch
identifies specific
Summary
basins and conveyances; and
frequencies, schedules,
establish specific frequencies,
and documentation for
schedules, and standard
proper maintenance.
documentation.
2. Perform regular
2. Following schedule
2. Document and report
inspections in
established in SOP, once
number of inspections
accordance with the
SOP is established.
performed.
SOP.
3. Verify, document, and
3. Continually, as
3. Document and report
prioritize maintenance
potential maintenance
the number of
activities identified by
activities are identified.
maintenance activities
inspections or citizen
identified.
reports.
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City of Asheville
November 30, 2020
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Table 21: Pollution Prevention and Good Housekeeping BMPs
Permit
3.7.4: Municipal SCM Operation and Maintenance Program
Ref.
Measures to manage municipally -owned, operated, and/or maintained structural SCMs that are installed for compliance
with the permittee's post -construction program. The permittee shall maintain a current inventory of SCMs, perform SCM
inspections and maintenance, and shall establish specific fi-equencies, schedules, and documentation.
BMP
A
B
C
D
No.
Description of BMP
Measurable Goal(s)
Schedule for
Implementation
Annual Reporting
Metric
49•
Municipal SCM Inventory
An inventory of all municipally
1. Create an inventory of
1. Fiscal Years 1 - 3
1. Yes/No/Status
owned SCMs.
municipal SCMs
Summary
including type and
description.
2. Maintain existing
2. Annually
2. Document and report
inventory of municipal
the number and type of
SCMs including type and
Fiscal Years 3 - 6
municipal SCMs
description.
inventoried.
50.
SCM Inspections and Maintenance
A formal evaluation and any follow-
1. Perform inspections of
1. Annually
1. Document and report
up maintenance of municipal SCMs
all municipal SCMs,
the number of
including documentation of actions
Document date of
Fiscal Years 3 — 5
inspections performed.
performed.
inspections.
2. Perform maintenance
2. As needed
2. Document and report
actions identified in
maintenance actions
inspections.
performed.
3.7.5: Pesticide, Herbicide and Fertilizer Management Program
Permit
Measures to minimize water quality impacts from the use of landscape chemicals. The permittee shall provide routine
Ref.
pollution prevention and chemical use, storage and handling training, and shall ensure compliance with permits and
applicator certifications.
BMP
A
B
C
D
No.
Description of BMP
Measurable Goal(s)
Schedule for
Implementation
Annual Reporting
Metric
51.
Pesticide, Herbicide and Fertilizer Training
Training on routine pollution
1. Verify that Parks and
1. Annually
1. Yes/No/Status
prevention and chemical use, storage
Recreation department
Summary
and handling to City staff who are
maintains applicator
Fiscal Years 1— 6
responsible for applying landscape
licenses for appropriate
chemicals.
personnel.
Permit
3.7.6: Vehicle and Equipment Cleaning Program
Ref.
Measures to prevent and minimize contamination of stormwater runoff fiom areas used for municipal vehicle and
equipment maintenance and/or cleaning. The permittee shall ensure that municipal industrial facilities subject to NPDES
industrial permitting comply with those permit requirements, provide routine pollution prevention training to staff,
perform routine inspections, and establish specific frequencies, schedules, and documentation.
A
B
C
D
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City of Asheville
November 30, 2020
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Table 21: Pollution Prevention and Good Housekeeping BMPs
BMP
No.
Description of BMP
Measurable Goal(s)
Schedule for
Implementation
Annual Reporting
Metric
52.
Municipal Industrial Permitted Facilities
NPDES industrial permit compliance
1. Perform inspections
1. Annually
I. Document and report
at all applicable municipally owned
for compliance with
the number of
sites.
permit.
Fiscal Years 2 - 5
municipally owned
facilities with industrial
permits and the number
of inspections
performed.
2. Train staff at facilities
2. Annually
2. Document and report
on requirements of
the number of staff
permit and the facility's
Fiscal Years 2 - 5
trained, training date(s),
SPPP,
and topics covered.
53.
Municipal Facility Inspections
Routine inspections as pant of general
1. Update inspection
1. Fiscal Years 2 - 3
1. Yes/No Status
facility inspections (See BMP #45) to
checklist.
Summary
ensure that vehicle and equipment
facilities are following proper
2. Perform inspections
2. Annually
2. Document and report
procedures to minimize water quality
and notify facility
number of inspections.
impacts from vehicle and equipment
manager of any
Fiscal Years 4 - 5
cleaning and maintenance.
corrective actions
required.
3. Perform staff training
3. Annually
3. Document and report
(See BMP #46).
the number of staff
Fiscal Years 3 - 5
trained, training date(s),
and topics covered.
Permit
3.7.7: Pavement Management Program
Ref.
Measures to reduce pollutants in stormwater runoff from municipally -owned streets, roads, and parking lots within the
permittee's corporate limits. The pennittee shall implement measures to control litter, leaves, debris, particulate and fluid
pollutants associated with vehicles, and establish specific frequencies, schedules, and documentation.
BMP
A
B
C
D
No.
Description of BMP
Measurable Goal(s)
Schedule for
Im lementation
Annual Reporting
Metric
54.
Street Sweeping
Sheet sweeping following a regular
1. Develop a written
1. Fiscal Years 2 - 3
1. Yes/No/Status
schedule in order to reduce pollutants
standard operating
Summary
from City owned and maintained
procedure for sheet
streets,
sweeping operations,
including schedules and
zones/locations.
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November 30, 2020
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Table 21: Pollution Prevention and Good Housekeeping BWs
2. Develop a written
2. Fiscal Years 2 - 3
2. Yes/No/Status
standard operating
Summary
procedure for proper
disposal of collected
wash waters and solids.
3. Implement SOPS and
3. Annually
3. Document and report
documentation.
total number of street
Fiscal Years 4 - 6
miles swept.
55.
Litter Management
Collect litter from public trash
1. Maintain an inventory
1. Annually
1. Document and report
receptacles and dispose of collected
of public trash
total number of public
waste in accordance with NC DEQ
receptacles.
Fiscal Years 1 - 6
trash receptacles.
guidelines.
2. Collect and properly
2. Weekly or as needed
2. Document and report
dispose of waste from
the total estimated
public trash receptacles.
Fiscal Years 1 - 6
amount of trash
collected/disposed of
annually (pounds).
Brush and Leaf Collection
56.
Periodic collection of brush and
I. Publicize/establish
1. Fiscal Years 1 - 6
1. Yes/No/Status
bagged leaves from residential areas
protocols for residential
Summary
to reduce pollutants and clogging of
brush and bagged leaf
storm system inlets.
collections.
2. Collect brush and
2. Annually on a Bi-
2. Document and report
bagged leaves.
weekly schedule per
the total amount of brush
residence or as needed.
collected/disposed of
annually (pounds).
Fiscal Years I - 6
NCS000435 SWMP
City of Asheville
November 30, 2020
Page 43