WQCS00122_Compliance Evaluation Inspection_20201201 (2)

Compliance Inspection Report
Permit: WQCS00122 Effective: 09/01/16 Expiration: 08/31/24 Owner: Town of Maggie Valley
SOC: Effective: Expiration: Facility: Maggie Valley Collection System
County: Haywood 3987 Soco Rd
Region: Asheville
Maggie Valley NC 28751
Contact Person: Michael Lee Mehaffey Title: Phone: [phone]
Directions to Facility:
System Classifications: CS1,
Primary ORC: Michael Lee Mehaffey
Secondary ORC(s):
On -Site Representative(s):
Certification: 25934 Phone: [phone]
Related Permits:
NC0056561 Town of Maggie Valley - Maggie Valley WWTP
Inspection Date: 11/24/2020 Entry Time 12:OOPM
Primary Inspector: Timothy H Heim Ds
Secondary Inspector(s): I t1
Exit Time: 04:OOPM
Phone: [phone]
Reason for Inspection: Routine Inspection Type: Collection System Inspect Non Sampling
Permit Inspection Type: Collection system management and operation
Facility Status: Compliant ❑ Not Compliant
Question Areas:
Miscellaneous Questions General Sewer & FOG Ordinances
Capital Improvement Plan Map Reporting Requirements
Inspections Spill Response Plan Spills
Lines Manholes Pump Stations
(See attachment summary)
Page 1 of 7

Permit: WQCS00122 Owner - Facility: Town of Maggie Valley
Inspection Date: 11/24/2020 Inspection Type :Collection System Inspect Non Sampling Reason for Visit: Routine
Inspection Summary:
Tim Heim of the Asheville Regional Office performed a Compliance Evaluation Inspection on November24, 2020. Mike
Mehaffey (CS ORC) and Seth Boyd were present at the time of the inspection.
The system appeared well maintained and operated at the time of the inspection, and record keeping appeared thorough anc
up to date.
The town recently completed an I&I study with their consulting engineer and is working on the recommended repairs.
Recent projects include epoxy structural rehabilitation of approximately 15 manholes.
Representative manholes and the single pump station owned by this collection system were opened and inspected.
The following items were noted during the inspection:
This system includes a relatively large number of aerial stream crossings, four of which (Ws 2, 4, 7 & 8) have been identified
as particularly vulnerable to flood debris, and at least one of which is upstream of a drinking water intake. Maintenance and
continued operation of these segments is a requirement of the Collection System permit. It is recommended that protection
and preventative maintenance of these lines and the associated upstream areas be made a priority. In the longer term, an
engineering evaluation of alternatives to the exposed aerials could be considered.
The system receives flow from the privately owned and maintained Valley View Trailer Park pump station. Maintenance staff
indicated that this station experiences regular operational issues and an evaluation was performed as part of this inspection.
The pump station appeared to be non -compliant in a number of areas, including signage, security, pump redundancy and
backup power. A separate letter addressing these issues will be transmitted to the owner of that pump station.
Page 2 of 7

Permit: WQCS00122 Owner - Facility: Town of Maggie Valley
Inspection Date: 11/24/2020 Inspection Type :Collection System Inspect Non Sampling Reason for Visit: Routine
General Yes No NA NE
Is there a properly designated primary ORC and at least one back-up of proper grade? ❑ ❑ ❑
Are logs being reviewed by the system management or owner on a regular basis? ❑ ❑ ❑
# What is that frequency? Weekly
# Are there any issues being addressed currently or any in the planning stages? 0 ❑ ❑ ❑
Is there a specific pump failure plan available for all pump stations? 0 ❑ ❑ ❑
Does plan indicate if pump parts/new pumps are in spare parts/equipment inventory? 0 ❑ ❑ ❑
Are new/significantly upgraded pump stations equipped with anti -corrosion materials? 0 ❑ ❑ ❑
Does the permittee have a copy of their permit? 0 ❑ ❑ ❑
# Is permit expiring within the next 6 months? ❑ 0 ❑ ❑
If Yes, has the Permittee applied for renewal? ❑ ❑ 0 ❑
Comment: This system only has one pump station.
Sewer and FOG Ordinances
Yes No NA NE
Is Sewer Use Ordinance (SUO) or other Legal Authority available?
❑ ❑ ❑
Does it appear that the Sewer Use Ordinance is enforced?
❑ ❑ ❑
Is there a Grease Control Program that legally requires grease control devices?
❑ ❑ ❑
What is the standard grease trap cleaning requirement in the FOG ordinance?
Is Grease Control Program enforced via periodic inspections/records review?
❑ ❑ ❑
Is action taken against violators?
❑ ❑ ❑
# Have satellite systems adopted an equivalent or more stringent ordinance?
❑
❑ ❑
Is grease/sewer education program documented with req'd customer distribution?
❑ ❑ ❑
# Are other types of education tools used like websites, booths, special meetings, etc?
❑
❑ ❑
If Yes, what are they? (This can reduce mailing to annual.)
Comment:
Capital Improvement Plan Yes No NA NE
Has a Capital (CIP) or System Improvement Plan been developed and adopted? 0 ❑ ❑ ❑
Is it designated for wastewater only or does it have a dedicated section? 0 ❑ ❑ ❑
Does CIP cover three to five year period of earmarked improvements? ❑ ❑ ❑
Does CIP include description of project area? ❑ ❑ ❑
Does CIP include description of existing facilities? ❑ ❑ ❑
Does CIP include known deficiencies? ❑ ❑ ❑
Does CIP include forecasted future needs? 0 ❑ ❑ ❑
Comment:
Map Yes No NA NE
Page 3 of 7

Permit: WQCS00122 Owner - Facility: Town of Maggie Valley
Inspection Date: 11/24/2020 Inspection Type :Collection System Inspect Non Sampling
Reason for Visit: Routine
Is there a overall sewer system map?
0
❑ ❑ ❑
Does the map include:
Pipe Type (GS/FM)
0
❑ ❑ ❑
Pipe sizes
0
❑ ❑ ❑
Pipe materials (PVC, DIP, etc)
0
❑ ❑ ❑
Pipe location
0
❑ ❑ ❑
Flow direction
0
❑ ❑ ❑
Approximate pipe age
0
❑ ❑ ❑
Pump station ID, location and capacity
0
❑ ❑ ❑
# Force main air release valve location & type
0
❑ ❑ ❑
# Location of satellite connections
❑
❑ 0 ❑
Is the map being updated for changes/additions within 1 year of activation?
0
❑ ❑ ❑
Comment:
Reporting Requirements Yes No NA NE
# Have there been any sewer spills in the past 3 years? ❑ ❑ ❑
If Yes, were they reported to the Division if meeting the reportable criteria? ❑ ❑ ❑
If applicable, is there documentation of press releases and public notices issued? ❑ ❑ ❑
Is an Annual Wastewater Performance Report being filed with the Division, if required? ❑ ❑ ❑
Is the report being made available to all its sewer customers? ❑ ❑ ❑
# How is it being made available?
Comment: No reportable spills have occured in this time period.
Inspections
Yes No NA NE
Are adequate maintenance records maintained? ❑ ❑ ❑
Are pump stations being inspected at the required frequency? ❑ ❑ ❑
# Is at least one complete functionality test conducted weekly per pump station? ❑ ❑ ❑
Is there a system or plan in place to observe the entire system annually? ❑ ❑ ❑
Is the annual inspection documented? ❑ ❑ ❑
# Does the system have any high -priority lines/locations? ❑ ❑ ❑
Are inspections of HPL documented at least every 6 months? ❑ ❑ ❑
Are new lines being added to the HPL list when found or created? 0 ❑ ❑ ❑
Comment: High priority line #s 2, 4, 7, & 8re also checked weekly.
Spill Response Action Plan Yes No NA NE
Is a Spill Response Action Plan available? 0 ❑ ❑ ❑
Is a Spill Response Action Plan available for all personnel? 0 ❑ ❑ ❑
Does the plan include:
Page 4 of 7

Permit: WQCS00122 Owner - Facility: Town of Maggie Valley
Inspection Date: 11/24/2020 Inspection Type :Collection System Inspect Non Sampling
Reason for Visit: Routine
24-hour contact numbers
0
❑ ❑ ❑
Response time
0
❑ ❑ ❑
Equipment list and spare parts inventory
0
❑ ❑ ❑
Access to cleaning equipment
0
❑ ❑ ❑
Access to construction crews, contractors, and/or engineers
0
❑ ❑ ❑
Source of emergency funds
0
❑ ❑ ❑
Site sanitation and cleanup materials
0
❑ ❑ ❑
Post-overflow/spill assessment
0
❑ ❑ ❑
Does the Permittee appear to respond within 2 hours of first knowledge of a spill?
0
❑ ❑ ❑
Comment:
$RiL Yes No NA NE
Is system free of known points of bypass? 0 ❑ ❑ ❑
If No, describe type of bypass and location
Are all spills or sewer related issues/complaints documented? 0 ❑ ❑ ❑
# Are there repeated overflows/problems (2 or more in 12 months) at same location? ❑ 0 ❑ ❑
# If Yes, is there a corrective action plan? ❑ ❑ 0 ❑
Comment:
Lines/Right-of-Ways/Aerial Lines Yes No NA NE
Please list the Lines/Right of Ways/Aerial Lines Inspected:
Creek Crossing #2 - Jonathan Creek
Creek Crossing #7 - Jonathan Creek
Are right-of-ways/easements maintained for full width for access by staff/equipment? ❑ ❑ ❑
If No, give details on temporary access:
Is maintenance documented? ❑ ❑ ❑
Are gravity sewer cleaning records available? ❑ ❑ ❑
Has at least 10% of lines older than 5 yrs been cleaned annually? ❑ ❑ ❑
Were all areas/lines inspected free of issues? 0 ❑ ❑ ❑
Comment:
Manholes
Yes No NA NE
Please list the Manholes Inspected:
MH#s 239 & 236.
Are manholes accessible?
❑ ❑ ❑
# Are manhole covers/vents above grade?
❑ ❑ ❑
Are manholes free of visible signs of overflow?
❑ ❑ ❑
Are manholes free of sinkholes and depressions?
❑ ❑ ❑
Are manhole covers present?
❑ ❑ ❑
# Are manholes properly seated?
❑ ❑ ❑
Page 5 of 7

Permit: WQCS00122 Owner - Facility: Town of Maggie Valley
Inspection Date: 11/24/2020 Inspection Type :Collection System Inspect Non Sampling
Reason for Visit: Routine
# Are manholes in good condition?
0
❑ ❑ ❑
# Are inverts in good condition?
0
❑ ❑ ❑
Is flow unrestricted in manholes?
0
❑ ❑ ❑
Are manholes free of excessive amounts of grease?
0
❑ ❑ ❑
Are manholes free of excessive roots?
0
❑ ❑ ❑
Are manholes free of excessive sand?
0
❑ ❑ ❑
Are manhole vents screened?
❑
❑ 0 ❑
Are vents free of submergence?
❑
❑ 0 ❑
Are manholes free of bypass structures or pipes?
0
❑ ❑ ❑
Comment: These MHs were recently rehabbed
Pump Stations
Yes No NA NE
Please list the Pump Stations Inspected:
Haywood Electric Pump Station
# Number of duplex or larger pump stations in system
1
# Number of vacuum stations in system
0
# Number of simplex pump stations in system
0
# Number of simplex pump stations in system serving more than one building
0
How many pump/vacuum stations have:
# A two-way "auto polling" communication system (SCADA) installed?
1
# A simple one-way telemetry/communication system (auto -dialer) installed?
0
For pump stations inspected:
Are they secure with restricted access?
0
❑ ❑ ❑
Were they free of by-pass structures/pipes?
0
❑ ❑ ❑
Were wet wells free of excessive grease/debris?
0
❑ ❑ ❑
# Do they all have telemetry installed?
0
❑ ❑ ❑
Is the communication system functional?
0
❑ ❑ ❑
Is a 24-hour notification sign posted ?
0
❑ ❑ ❑
Does the sign include:
Owner Name?
0
❑ ❑ ❑
Pump station identifier?
0
❑ ❑ ❑
# Address?
0
❑ ❑ ❑
Instructions for notification?
0
❑ ❑ ❑
24-hour emergency contact numbers?
0
❑ ❑ ❑
Are audio and visual alarms present?
0
❑ ❑ ❑
Are audio and visual alarms operable?
0
❑ ❑ ❑
# Is there a backup generator or bypass pump connected?
0
❑ ❑ ❑
Page 6 of 7

Permit: WQCS00122 Owner - Facility: Town of Maggie Valley
Inspection Date: 11/24/2020 Inspection Type :Collection System Inspect Non Sampling Reason for Visit: Routine
If tested during inspection, did it function properly?
Is the back-up system tested at least bi-annually under normal operating conditions?
# Does it have a dedicated connection for a portable generator?
# Is the owner relying on portable units in the event of a power outage?
# If Yes, is there a distribution plan?
If Yes, what resources (Units/Staff/Vehicles/etc) are included in Plan?
# Does Permittee have the approved percentage of replacement simplex pumps?
Is recordkeeping of pump station inspection and maintenance program adequate?
Do pump station logs include at a minimum:
Inside and outside cleaning and debris removal?
Inspecting and exercising all valves?
Inspecting and lubricating pumps and other equipment?
Inspecting alarms, telemetry and auxiliary equipment?
Comment:
❑❑■❑
■❑❑❑
Page 7 of 7