WQCSD0278_Regional Office Physical File Scan Up To 11/12/2020

Frazier, Wanda
From: Garry Sherrill [gsherril[@cummingscove..com]
Sent: Tuesday, May 07, 2013 9:53 AM
To: Frazier, Wanda
Subject: Phone Lines
Wanda,
AT&T repaired the phone lines to lift stations #1 and #4 yesterday. The lines to stations # 2, # 7 and # 8 should be
repaired today.
Have a good day,
garry
Garry Sherrill, Executive Director of Operations
Cummings Cove Golf & Country Club
office: 828-891-1512 ext. 5
cell: 828-808-4103
20 Cummings Cove Parkway
Hendersonville, NC 28739
gsherrillCabcummingscove.com
www.cummingscove.com

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CUMMINGS COVE COMPANY, LLC
DWQ/Sujfaee Water Protection Section
20 Cummings Cove Parkway Asheville Regional Office
Hendersonville, NC 28739
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3017 Cove Loop Road
1430 Mountain Meadow Drive
4470 Cove Loop Rd. (by Waterfall)
222 Whistlewood Lane.
3542 Cummings Cove. Parkway
3473 Cummings Road (WWTP)
64 Triple Fairways Drive
1 Greenway Drive (Maintenance Bldg)
121 Cummings Ridge Trail
135 Cummings Ridge -Trail
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CUMMiNGS COVE FOG (FATS OILS 8 GREASE) PROGRAM
Cummings Cove Fats, Oils & Grease (FOG) program was designed to reduce the possibility of
sewer pipe blockages and overflows be educating people in regards to how FOG effects the
sewer system and how customers can properly dispose of these substances.
FOG gets into the sewer collection system mainly from residential customers pouring the
substances from their drains. Fats, oils and grease are a by-product of cooking and are mostly
found in the following:
Meats
Cooking Oil
Butter or Margarine
Our sewer system is not designed to handle these substances in excess. Over time, without
proper disposal of fats, oil and grease, they build up in the sewer system and eventually block
collection pipes and sewer lines resulting in sewer backups and overflows on streets, properties
and even in customers homes and/or businesses. Overflows may also impact the environment
negatively and can result in contamination of ponds, streams or rivers.
FOG that enters the sewer system eventually solidifies and forms grease balls. These grease
balls can range in size from marbles to the size of cantaloupes and must be removed periodically.
Since the sewer system is unable to handle or treat these substances effectively, Cummings
Cove incurs greater expenditures on the maintenance of the collection systems and/or treatment
plants which in turn can lead to higher customer rates. Sewer backups can also cost customers
thousands of dollars for the repair or replacement of their damaged property.
To work effectively, sewer systems need to be properly maintained. Cummings Cove
encourages all customers' to do their part in maintaining their internal system and to use proper
disposal' methods as provided below:
Prover Disposal Methods
Ways in which you as a customer can reduce the amounts of FOG that enters the sewer system
by doing the following:
Scrape grease & food residue from dishes & pans into a garbage bag before placing into your
dishwasher or sink.
Allow grease to cool to a safe temperature after cooking before disposal.
Only dispose of fat & grease in an approved container or by an approved method.
First freeze the grease or oil & then throw the hardened oil away on trash day.
Mix oils with unscented kitty liter, sawdust or sand to solidify the oil. (Avoid 'scentedor
disinfectant types of kitty liter as they can react with the oil or grease & cause a fire.)
Use a paper towel to wipe small amounts of cooking oil, such as meat drippings, & throw the
paper towel in the trash.

Methods that should be avoided:
Pouring household grease into sinks, garbage disposals or other drains. This is one of the major
contributors to sewer stoppages.
Flushing grease, diapers, sanitary napkins, newspapers, soiled rags &/or paper towels down
toilets.
Pouring oil or grease into a storm drain; it's the same as paring directly into a lake.
Ignoring your grease trap maintenance schedule.

COMMUNICATION, ASSESSMENT and
SPILL RESPONSE PLAN and PROCEDURES
for the SANITARY SEWER COLLECTION SYSTEM
James & James Environmental Management, Inc.
Physical address: 3801 Asheville Hwy.; Hendersonville, NC 28791
Mailing address: PO Box 519; Mountain Home, NC 28758
828-697-0063 Office 828-697-0065 Fax
PURPOSE:
This plan is to be implemented in the event of a Sanitary Sewer Overflow, (SSO) or spills
within the Collection System and at the WWTP. The plan was developed to insure key personnel
response to every spill event within 60 minutes of a reported event.
Initial Response
Spills reported to or detected by collection system personnel require immediate attention.
The wastewater treatment, collection system operator in responsible charge (ORC), back-up ORC,
on -site staff or contractor will make the preliminary assessment of the spill within 60 minutes after
arriving on -site and will determine the appropriate response and request assistance from key
personnel as necessary. Local contractor(s) may be employed as deemed necessary.
Upon assessing the site, staff will continue to document the event and determine the
severity, magnitude, and potential environmental impact. Every effort should be made to minimize
the spill event consistent with the containment and source control section of this plan. The safety of
the respondent should in no way be compromised.
Key personnel should implement recovery actions to eliminate the cause of obstruction and
/ or system failure as outlined in this plan.
Reportable Spill & Sanitary Sewer Overflow (SSO) definitions and requirements:
If an SSO is ongoing, please notify the Asheville Regional Office at 828-296-4500, on a
daily basis until the SSO can be stopped.
Spill Notification (hftp://h2o.enr.state.nc.us/NPDES/documents/WWTPannuairpt.pdf)
House Dill 1160, the Clean Water Act of 1999 (S.L. 1999-329), was ratified by the North
Carolina General Assembly on July 20, 1999 and signed into law by the Governor on July
21, 1999. This legislation has placed significant, new reporting requirements on those
entities that own or operate wastewater treatment and collection systems.
One of the new requirements, which became effective October 1, 1999, for all wastewater
facilities that collect or treat wastewater, is that they must notify the public of wastewater
spills.

Section 8.1. Part 1 of Article 21 of Chapter 143 of the NC General Statutes:
Press Release
The responsible party of a discharge of 1,000 or more of untreated wastewater to
surface waters shall issue a press release within 48 hours of first knowledge to all
print and electronic news media providing general coverage in the county where the
discharge occurred. The law requires that the press release must be issued to "all
electronic and print news media outlets that provide general coverage in the county where
the discharge occurred." A copy of the press release must be maintained for one year by
the owner/operator. This press release is required in addition to the permit requirement of
contacting the North Carolina Division of Water Quality (DWQ). A list of media outlets,
sorted by county, and a sample press release are available on the DWQ web site.
Public Notice and Press Release
If a discharge of 15,000 gallons or more reaches surface water, a public notice is
required in addition to the press release. The public notice must be placed in a
newspaper having general circulation in the county in which the discharge occurred and the
county immediately downstream.
If a discharge of 1,000,000 gallons of wastewater or more reaches surface waters, the
DWQ regional office must be contacted to determine in what additional counties, if any, a
public notice must be published. A copy of all public notices and proof of publication must
be sent to the DWQ to the attention of the "PERCS Unit" within 30 days of publication. The
minimum content of the notice is the location of the discharge, estimated volume, water
body affected, steps taken to prevent future discharges and a phone number and contact
name.
Reporting Procedures
Spills that are fully contained and removed quickly and are less than 1,000 gallons
and do NOT reach surface waters, are NOT required to be reported to DWQ. However,
a full spill report form must be filled out and kept on file.
All spills must be logged in and include the time, date, approximate volume, duration and
name of respondent(s).
After containment is achieved, the Division of Water Quality, (DWQ) must be contacted:
DWQ Asheville Regional Office
2090 US 70 Hwy.; Swannanoa, NC 28778
828-296-4500
Fax: [phone] Attention: Roger Edwards
as soon as possible, but, in no case later than 24 hours after initial detection if:
the spill has reached surface waters, "waters of the State", or if
the spill exceeds 1,000 gallons.
Use the "24-hour verbal notification report form" (attached) to report the required
information regarding each SSO or spill to the NC Division of Water Quality (DWQ).
You must speak with a DWQ staff member. Do NOT leave a voice mail message.

Investigate and Assess
After receiving notification of a spill or SSO, the staff and contractor investigates, evaluates
and photographs the spill or SSO and surrounding area to determine the extent of the
overflow and whether additional resources are needed.
In the case of a construction -related SSO, the construction contractor will work with the staff
to execute the SSO response procedures.
In the event that the SSO occurs at a tie-in location between an interceptor and a private
user, the staff will contact the supervisor, for additional assistance with„the response
procedures.
The staff and contractor are responsible for containment, initial data collection, clean-up,
initial sign posting and corrective actions. It is important to obtain as much information as
possible at the time the SSO is occurring without precluding mitigation'of the SSO.
1. Determine the magnitude of the SSO. In order to accomplish this, the following
information should be obtained:
• Is overflow causing a traffic hazard such as displaced manhole cover or street
flooding?
• Is the SSO impacting a structure?
• Has the SSO reached a stormwater inlet?
• Has the SSO reached a waterway?
• Is there potential for public exposure?
Does the SSO involve a private / industrial connection?
• Initial determinations of the cause of the overflow
o Is overflow related to construction work?
o Is overflow related to a street collapse?
o Is overflow related to a power outage?
2.. Provide initial estimate of overflow rate using pictures and tables. Ideally, data would be
gathered at multiple times (SSO start, middle, and end) during the event as the SSO
discharge rate will change over time. The following information will be useful and
should be gathered:
• Spill Start time and date
• Discharge rate
• Dimensions of overflow (depth, width, etc.)
• Velocity
• Photos of event
• Diagrams
• Spill End time and date
3. Document all actions with a timeline. Locate SSO by address, cross street, GPS
coordinates, and interceptor structure ID (i.e., manhole ID, clean'out ID, pump station
ID, pipe ID, inside structure).
• Verify the magnitude of the SSO. This includes verification of initial estimate of
overflow rate and SSO discharge location.
• Verify the cause of the overflow and make determinations for.; further investigation
requirements if necessary.

r
Source Control and Containment Procedures:
The following actions are needed when a spill or an SSO occurs: .
Depending on the nature of the spill or overflow, -the initial assessment should indicate the
priority of source control and/or containment.
When the source can be isolated through valves, plugs or other methods, the flow should be
discontinued immediately or reduced to the least possible volume.
If the pumps on the location are not operating, the control panel should be checked to see if
■ The electrical power is on
■ Is the breaker tripped
■ If the breaker is closed, check the thermal overloads (external button).
■ If the overload is good, check the fuses, if you are trained to do so.
■ Is the pump straining? Or clogged with debris?
■ Do you smell a burned motor? If so, contact vendor from list.
■ Call for electrician from attached list.
SSO Containment
Staff responding to an SSO must make every effort to contain the overflow. Containment
becomes more difficult if the overflow reaches the storm drain system or surface drainage
way because the overflow can rapidly contaminate receiving waters such as creeks,
streams, rivers, and other water bodies. During dry weather, the storm drain system can be
used to store the overflow if it can be plugged downstream of the overflow or if the
downstream storm drain pump station can be deactivated.
Containment methods will typically include:
• Using sand or dirt dikes and dams for small streams & creeks.
• Digging holes or pits to prevent run-off to surface waters.
• If the spill event resulted from an area wide power outage, you should contact the
Power Company and identify your site as critical. You must have an account
number for the location.
• If the problem is mechanical in nature, retrieve parts from inventory and make
repairs.
• Re -order parts as they are used!
• If the problem results from sewer blockage, call for a jet rodding machine.
Options for containing overflows:
Overflow onto ground
• Rubber mats at catch basin or inlet
Sand bags in gutter
Dig earthen trench to contain or divert SSO

Overflow in building
• Evacuate affected people
• Use sand bags/plastic sheeting if necessary
• Avoid electrical shock —turn off power
Overflow into storm drain / drainage way
• Contact storm drain agency to coordinate diversion/containment of the overflow
• Trace overflow in storm drainage system to downstream end point
• Plug all affected storm system outlets and coordinate with Supervisor for strategy
to contain spill
• Turn off stormwater pump station
On a major interceptor right-of-way:
• Put up warning tape "Do Not Enter" around SSO site to restrict access.
• In open areas lime, remove debris and lime site rotor -till if needed. Re -seed and
mulch with straw.
• In areas where there is under growth and small trees, flush area with potable
water until no waste remains. Wait twelve to twenty four hours then lime the area.
Be certain that lime does not flush to receiving stream.
Note: Do NOT lime, if rain is forecasted.
In citizen's yard:
• Till the entire area if possible. Apply lime and follow with seed and straw. If waste or
debris is not visible, apply lime and 2 inches of top soil and mix thoroughly. Then
apply lime lightly, grass seed and mulch.
On asphalt or concrete:
• Set up containment at or near the storm drainage system.
• Do not let the spill enter the storm drain system.
• Put up Black or Red "DO NOT ENTER" tape around the SSO area.
• Spread the lime on the spillage and sand or use other material to a depth of one inch.
• Let this material absorb for one hour, then sweep up. Dispose of debris appropriately.
• If spill is still evident, repeat application.
• After removing the contaminated material, wash down area with high pressure water
and bleach.
• Pump clean up materials and wash water into sanitary sewer.

In a creek or stream:
• Take conductivity readings of the creek upstream and downstream to determine were
a temporary dam should be placed.
• The dam should be constructed near a manhole which is accessible to the jet rodder
and vacuum truck.
• Dam should be placed below the spill, as indicated by low conductivity reading.
• Construct a dam, sized to contain the flow of water plus any flush water added during
clean up.
• Station two pumps at clean-up site; one to use, one for back-up:
• Have a backhoe at the site for dam repairs as needed.
• Wash down all rip -rap in stream bed until no residue is evident.
• Put up warning tape: "Danger - Do Not Enter" at spill site and 400 feet downstream.
• Pull stream samples for fecal coliform, upstream and downstream of spill.
• Repeat sampling until normal. The NC Water Quality Standard is 200 colonies/100 ml
for fecal coliform.
If settled sludge evident sweep bottom until clean.
If creek or stream is recreational water (swimming), notify the affected community
and local officials as soon as the problem is discovered.
3. Required equipment for containing overflows
Overflow onto ground and in buildings
a. Rubber mats
b. Sand bags/sand
c. Plastic sheets
d. Bypass pumps and pipe/hose
Overflow into storm drain/drainage way
a. Plugs
b. Bypass pump and temporary piping
Overflow at pump station
a. Emergency generator
b. Bypass pump
Initiate Traffic Control and Secure Impacted Area from the Public
Traffic control may be needed immediately to protect the public and/or staff. Typically,,
immediate traffic control is needed if there is a street collapse or significant depression in
the pavement related to the sewer, the manhole is ajar, or the overflow causes street
flooding. Traffic control may also be needed to prevent wastewater from further disbursing
and to protect the crew while containing the overflow and removing the blockage.
1. Initiate traffic control to prevent entry of vehicles and public into the SSO area.
2. If necessary, use other agencies, including police and sheriff, to ensure proper traffic
control. Additionally, there may be instances where it is deemed that the resources
needed to adequately provide traffic and crowd control require additional efforts. In
these situations, staff may enlist the aid of emergency traffic control contractors.

Post Warning Signs
• Contamination warning signs shall be posted or (Danger; Do Not Enter; Keep Out) tape
installed at sewer overflow sites when the overflow is exposed and/or enters a
waterway until determined cleaned.
• Initiate coordination of sign posting activities.
• Contact the County Emergency Management to determine additional requirements, if the
spill involves_ discharges of industrial waste.
• Coordinate with the staff to determine the extent of sign posting efforts.
• Notify DWQ and other agencies as appropriate.
Clean -Up Procedures
Clean-up Contaminated Area:
Disinfection or proper disposal of contaminated soil, equipment, and structures will be
performed if sewage comes in contact with them. If needed, request additional
recommendations for decontamination procedures.
Implement clean-up procedures to ensure compliance with recommended practices. In
some cases there may be a need to utilize help from outside contractors to assist in the
clean-up procedures. The permittee may impose clean-up requirements or simply provide
recommendations on procedures that should be followed during clean-up activities of
domestic raw sewage spills.
For spills that may involve hazardous substances, clean-up procedures should be as
directed by the County Emergency Management incident response official on call.
Additionally, Emergency Management may provide recommendations for a contractor that
can assist during clean-up activities.
A. Determine clean-up requirements
B. When recommended that additional resources are needed to adequately provide clean-
up activities, the staff and contractor may enlist the aid of specialty clean-up
contractors.
C. When advised that general clean-up activities can be conducted, the staff and contractor
will initiate these activities. Common clean-up procedures are listed as follows:
• Flooded structure — home / building
Contact owner for instructions.
• Storm DrainJWaterway
1. Pump out wastewater into sewer system
2. Remove debris
3. Wash concrete and contain wash water, pump out into sewer system
4. Remove contaminated soil/plants from the storm drain
5. After the overflow cause has been mitigated and cleaned, remove all plugs /
dams used to contain overflow

• Street/Sidewalks/Driveways
1. Remove debris
2. Wash pavement and contain wash water
3. Remove wastewater
• Soil / Equipment
1. Wash equipment with bleach solution, contain wash water, and pump out
into sewer system. Water/bleach solution of,20:1 (3/4 cup of bleach per
gallon) may be used to disinfect soil, equipment, and structures.
2. Remove or decontaminate contaminated soil / plants.
Sample Receiving Water
A. Obtain water samples and transport to the laboratory, for testing. Refer to SSO Sampling
Procedures, Chain of Custody Record.
B. If specialty water quality testing is required for those SSOs that involve an industrial
connection to the interceptor, coordinate collection and transport of samples with the
lab.
Data Capture and SSO Documentation
Assist in completing SSO data capture. Staff may gather the following'field data to
determine flow volume:
• Photos
High water depths
Flow velocity measured from hand-held flow meters
• Flow meters and water level sensors located throughout the interceptor systems,
including pump stations
• Flow meters located in stormwater pump stations (if SSO entered storm drains)
Initiate documentation of the SSO
Complete background information for reporting to the appropriate regulatory
agencies. The forms include the DWQ 24-hour verbal Notification Form and
the 5-day report.
Determine final overflow volume to determine if additional reporting to regulatory
agencies is required and for the facility records.
Overflow volume can also be estimated by using methods outlined in SSO Flow
Estimation Methods, Charts and Photographs (attached):
Verify that appropriate documentation process has been initiated. SSO,s will also be
reported
• As described in this manual.
• SSOs records must be documented and maintained for three.years.

SSO 24-hour Verbal Notification Requirements
Provide 24-hour verbal notification to DWQ, as required. Certain overflows are required by
law to be promptly reported to regulatory agencies. Refer to SSO & spill reporting
requirements (see above).
SSO 5-Day Report Guidance
The 24-hour verbal notification and 5-day report require a determination to be made
regarding the cause of the spill or SSO. The following guidance will assist in making that
determination and documenting what remedial or corrective actions are necessary.
The following is intended as guidance only. It does not describe every,type of information
that could be relevant nor does it imply that the items listed are necessarily relevant to each
spill event.
SSO and Spill Causes:
Select the primary cause of the SSO. Contributing causes can be discussed in the
"Comments" section in Part II of the SSO 5-day report.
Roots:
Comment on any root control program in the area in question, cleaning and
inspection frequency and smoke testing or videoing that has been done in the area.
Describe the response to the SSO, what corrective actions have been ;accomplished
thus far and what corrective actions are planned to prevent root intrusion in the
future.
Grease:
Comment on the specific cause of the grease build up [i.e. sagging line, misaligned
pipe joint, root intrusion causing grease build up or non -compliant grease
contributors], cleaning and inspection frequency and smoke testing or videoing that
has been done in the area. Describe the condition of the pump station floats (if the
spill originated at a pump station). Describe the response to the spill and any recent
inspections or enforcement actions of grease contributors, any repairs and/or
upgrades being done or scheduled to be done to the section of infrastructure thought
to be the cause of the grease build up, any education material distributed in the
grease affected area. Comment on your enforceable grease ordinance.
Pump Station Equipment Failure: -
Describe the equipment that failed and what kind of notification/alarm systems are
present. Comment on what situations trigger an alarm and if the alarm system was
operable, when the last inspection/maintenance was preformed, any abnormal pump
run times and the age of the infrastructure that failed. Describe the response to the
spill, if spare parts were immediately available, what repairs have been or will be
made, any upgrades needed to help prevent future system failings if applicable.

Inflow and Infiltration (IM:
Comment on any orders or schedules that address 1/1 issues, any corrective actions
taken to reduce 1/I, flow studies, smoke testing or videoing that has been done to
determine sources of 1/1, the age of the infrastructure that failed and any known
causes of the 1/1 [i.e. sagging line, misaligned pipe joint, fractured pipe]. Describe the
response to the spill and what corrective actions are planned to prevent future 1/1
related SSOs at this location.
Vandalism:
Provide the Police Report number. Comment on the site security and any previous
acts of vandalism at this location. Describe the response to the spill and if additional
security measures are planned to prevent similar occurrences in the future.
Severe and Natural Condition:
Describe the severe natural condition in detail including the name of the storm [if
applicable], the amount of advance warning and any preparations that were made,
the specific damage done to the system that led to the SSO, amount of rainfall and
the duration of the Severe and Natural Condition. Describe the response to the spill,
what repairs have been or will be made and any upgrades to or redundancy added to
the system to help prevent future system failings due to Severe and Natural
Conditions.
Power Outage:
Comment on the cause of the power outage [i.e. storm damage, equipment failure],
the alternative power of pumping source, if it functioned properly and when it was last
tested. Describe the response to the spill, any advance preparation [if caused by a
storm event] and if any repairs and/or upgrades being done or scheduled to be done
to prevent future power outages.
Debris in Line:
Comment on the specific cause of the debris in line [i.e. sagging line, misaligned pipe
joint, root intrusion causing debris build up] the type of debris found in the line,
potential sources of the debris and the cleaning and inspection frequency. Describe
the response to the spill, any educational materials distributed in the area and any
repairs and/or upgrades being done or scheduled to be done to the section of
infrastructure thought to be the cause of the debris build up.
Pipe Break:
Describe the pipe [size, material, age, gravity, force main, high priority]. If gravity,
comment on the upstream flow [gravity or force main], measures taken to prevent
hydrogen sulfide production and inspection frequency. If force main, comment on if
the break was vertical or horizontal, if there was a joint failure and inspection
frequency. Describe the response to the spill, the condition of the line up and down
stream of the failure and what repairs have been or will be made.
Other:
Comment on the specific cause of the SSO [i.e., third party damage, vehicle
accident]. Describe the response to the spill, if adequate resources were available to
address the problem and any action taken to lessen the impact of the spill.

Hydraulic Surges:
During large storms, overflows may occur because of infiltration and inflow (1/1) of
stormwater into the sewer system. During very large storms, 1/1 can cause the flow in the
collection system to exceed the hydraulic capacity of the pipes or pump stations. Under
these conditions, it may not be possible to stop the overflow until the flows recede.
Interceptors under construction are also susceptible to SSOs from failure of temporary plugs
or other devices.
Corrective / remedial actions:
1. Locate cause of overflow
Construction site - Check with contractor and engineering staff to determine if there are
temporary plugs installed at the site.
Siphon or other structure
a. Check alarm system for indication of problem; most alarms are transmitted by
SCADA or telemetry.
b. Check flow meters and pressure gauges to determine if pumps are operating
within normal ranges.
c. Check upstream and downstream manholes for SSOs or surcharging.
d. Check tie-in structures if the SSO occurs near a private connection.
2. Stop or reduce SSO
Take any necessary steps to stop SSO
a. Divert upstream flow.
b. Restart pumps or install temporary.
c. Replace temporary plugs, install gates, etc.
If SSO cannot be immediately stopped:
a. Increase containment.
b. Initiate bypass pumping.
3. Pump Station (Mechanical)
If pump station does not have power, connect portable emergency generator, or
portable bypass pump; electricians are required to connect a portable emergency
generator to the pump station if an electric plug connection is not provided.
4. Check fuel for emergency generator or bypass pump.
5. If a pump is not operating properly, activate standby pump.
6. Investigate interceptor for possible damage or blockage.
7. Make other repairs as necessary.
8. Assist with determination and oversight of SSO cause correction.

SSO 5-day Report
Verify documentation and data tracking has been completed. Additionally, a copy of all
reports shall be filed in the facility's Collection System file and retained for three years.
Post -overflow / spill assessment / 5-day report
Follow-up the 24-hour SSO / spill notification to the Division of Water
Quality by completing the 5-day report (see attached report form).
Summary of Primary Roles of the SSO Response Team
A. Perform initial background investigation, determine best containment procedures, and
take pictures and gather documentation necessary to determine spill quantities,
cause, and duration.
B. Follow regulatory reporting procedures, determine receiving water contamination,
determine clean up procedures, collect samples for follow up analysis, determine if
warning sign need to be posted and to what extent, and prepare any and all written
reports to regulatory agencies.
C. Mitigate the SSO, perform initial clean-up activities, coordinate equipment requirements
to complete the remediation activities.

Contacts and 24-hour Emergency Phone Numbers
Contractor
James & James Environmental Management 697-0063
(w)
WWTP & Collection System ORC contractor:
Juanita James 674-8171
(c)
Harry, James 674-8169
(c).
Harry & Juanita 696-9738
(h)
Division of Water Quality (DWQ)— Raleigh (Central office),
N.C. Department of Environment
and Natural Resources -
Division of Water Quality —
Surface Water Protection Section —
Point Source —
Pretreatment, Emergency Response,
Collection System Unit (PERCS)
1601 Mail Service Center;
Raleigh, NC 27699-1601
Toll Free: 877- 623-6748
Attention: PERCS Fax: [phone]
Emergency (after hours): 800-858-0368
Division of Water Quality (DWQ) - Asheville Regional Office
Surface Water Protection Section
2090 US 70 Hwy.;
Swannanoa, NC 28778
Phone: [phone]
Attn: DWQ — SWPS Fax: [phone]
Emergency (after hours): 800-858-0368
Electricians:
Allen's Electric - electrician: Lance Allen 697-1148 (w)
691-7067 (c)
Generator Service:
Carolina Energy Systems - Dale Blythe
generator maintenance & repair 698-4355
Plumbers. Sewer & Drain:
A Rooter King
252-2021
Arrow Rooter Sewer & Drain
251-5950
Mitchell Plumbing - plumbing: Mitchell
692-7306
(w)
329-9444
(c)
Mr. Rooter
398-0075
Roto-Rooter Plumbing Sewer & Drain
681-5373
258-8001
Roto-Rooter
828-452-0160
(w)
Roto-Rooter
828-586-5273
(w)
Sid's Septic
828-488-3255
(w)
828-488-1686
(h)

i
Power Companies:
Duke Power
Progress Energy
French Broad Electric Co-op
Pressure Cleaning:
All Clean Pressure Washing.
775-2313
Appalachian Pressure Washing
301-4007
Pumping and Septic Service:
Able Septic Tank Service
254-1920
AAA Septic Tank Cleaning Service
684-6131
Mike's Septic Tank Service
253-2612
Mike Lusk
775-1658 (w)
683-1658 (h)
271-5640 (p)
Simpson Septic - pump'truck
697-7777
Emeraencv Eauir)ment
Parts Vendors:
Ferguson's Plumbing
369-7124
(w)
545-1487
(h)
Wholesale Supply
586-6355
(w)
Ward's Plumbing
586-4213
(w)
586-3151
(w)
IMSCO
800-476-2212
(w)
Sexauer
800-431-1872
(w)
TRAYCO
800-749-1120
(w)
HAJOCA
800-968-3291
(w)

Access to cleaning equipment Vendor / phone #s
Pressure Washer
Vacuum truck
Hydraulic cleaning equipment
High velocity cleaners, balls, kites, bags, parachutes,
tires, & scooters; jet cleaner, jet rodder, high pressure cleaner
Mechanical cleaning equipment
Bucket machine, power rodder, hand rods; winches for
scrapers, porcupines, & swabs; bucket machine; root cutter
Closed circuit TV system
Access to construction crews, contractors Vendor / phone #s
Portable pumps
Portable generators
Portable heaters
Spare parts inventory:
assorted bends
assorted wyes 8 X 4
assorted couplings
assorted tees
assorted ells
assorted pipe
assorted connectors and make -ups
assorted manhole covers
assorted brick
assorted pumps*
assorted motors / blowers
*Cummings Cove Co LLC Pump Stations # 5 & 8 have simplex pumps that are readily
available from Grainger or other local suppliers, therefore these are not stocked in the spare
parts inventory .

NC Emergency Management
Mike Cook - Western Branch Manager
3305-15 16th Avenue SE; Conover, NC 28613
Phone: [phone] Cell: 828.244.1357 Pager: 877.369.8125
mcook(c-ncem.om
Danny Gee - Area 15 Coordinator:
Cherokee, Clay, Henderson, Jackson, Macon, Polk, Rutherford, Transylvania;
Phone: [phone] Cell: 828.712.0636 Fax: [phone]
Pager: 877.369.8165 dgee(a-)ncem.org
Jimmie Ramsey - Area 14 Coordinator:
Buncombe, Graham, Haywood, Madison, McDowell, Mitchell, Swain, Yancey,,
Phone: [phone] Cell: 828.712.1987 Fax: [phone]
Pager: 877.373.5625 jramsey(a-)-ncem.orq_
Jeffery Cardwell
Avery, Burke and Caldwell
Phone: [phone] Cell: 828.493.0072 Fax: [phone]
Pager: 877.369.8125 877-364-5994 jcardwellCa)-ncem.org
Individual County Emergency Management Coordinators:
Avery - David Vance
Phone: [phone] Fax: [phone] [e-mail]
Buncombe - Jerry Vehaun
Phone: [phone] Fax: [phone] ierry.vehaun(�buncombecounty.or
Burke - Randy Price
Phone: [phone] Fax: [phone] info(a)-bceoc.orq
Caldwell - Tommy Courtner
Phone: [phone] Fax: [phone] eoc(a)caldwellcountync.orq
Haywood - Greg Shuping
Phone:. [phone] Fax: [phone] gshuping(a)_haywoodnc.net
Henderson - Rocky Hyder
Phone: [phone] Fax: [phone] [e-mail]
Jackson - Emergency Dispatch 828.586.1911
Todd Dillard
Phone:[phone] Fax: [phone] todddillard(aD-iacksonnc.orq
Madison - Gordon Randolph
Phone: [phone] Fax: [phone] Cell828-206-7910
McDowell - Terry Young
Phone: [phone] Fax: [phone] terr [e-mail]

Mitchell - Eric Wiseman
Phone: [phone] Fax: [phone] mitem(cDmain.nc.us
Polk - Sandra. Halford
Phone: [phone] Fax: [phone] sohalford(Walltel.net
Rutherford - Roger Hollifield
Phone: [phone] Fax: [phone]
roger. hollifieldCa.rutherfordcountync.gov
Transylvania - Kevin Shook
Phone: [phone] Fax: [phone] tcem3ra�-citcom.net
Yancey - Bill Davis
Phone: [phone] Fax: [phone] bdavis-yanceycountync.gov

On -Site Assessment & Mobilization Procedures
1. Response time — No longer than 60 minutes after notification
2. Determine the nature and seriousness of the spill:
Source / location
Volume
Ongoing / increasing
Probable cause(s)
Nearby dangers
3. Notify James & James Env. Mgmt.:
Give brief description of incident
Location of incident
Equipment, parts, materials needed
Estimate of time for equipment / staff arriving on site
Record time and date problem reported / found
4. Notify DWQ, if applicable
Containment and Response Equipment, Supplies and Suppliers
Response Supplies: Location: Vendor phone #s:
Traffic signs & safety cones
Plugs and dams
Sand bags & rubber mats
T-bar manhole lid lifter
Ladder
Dye tablets
Shovel / rake
Hand rodder
Sewer snake
Sewer ball
Gasket and grout sealants
Portable generator & fuel
Air compressor
Metal detector/electronic locator
Lime
Grass seed & straw & mulch
Tape (Do Not Enter)
Trash bags
Plastic sheets
supplier / office storage garage
vehicle / office storage garage
vehicle / office storage garage
vehicle / office storage garage
vehicle / office storage garage
vehicle / office storage garage
vehicle / office storage garage
vehicle / office storage garage
vehicle / office storage garage
vehicle / office storage garage
vehicle / office storage garage
vehicle / office storage garage
vehicle / office storage garage
vehicle / office storage garage
supplier / office storage garage
supplier / office storage garage
vehicle / office storage garage
vehicle / office storage garage
vehicle / office storage garage

Personal Protective Equipment Location
High visibility safety vests
vehicle / office storage garage
Rotating, flashing beacons
vehicle
Confined space air monitoring equipment - vehicle
Harnesses, hoist and tripod
vehicle
Rubber gloves
vehicle / office storage garage
Rubber boots & safety shoes
vehicle
Safety glasses & face shields
vehicle / office storage garage
Face masks
vehicle / office storage garage
Protective clothing
vehicle / office storage garage
Hearing protection
vehicle / office storage garage
Hand sanitizer
vehicle / office storage garage
Lock -out, tag -out locks & tags
vehicle / office storage garage
First -Aid kit and supplies
vehicle / office storage garage
Response Equipment: items located at office storage garage
Backhoe
Bobcat
Portable generator
Manhole ventilators
Drop cord and lights
Safety harnesses
Sewer snake & jetter
Portable pumps
Welding equipment & supplies
Plumbing service vehicle
Smoke machine

Use this form 1 verbally report the 24-hour riodfication to the
NC Division of Water Quality Asheville Regional Office
[phone].
Indicate one: VWNTP Upset, Spill, Bypass BIMS Incident No.
Permit Numbers: NPDES NC00 Collection System: WQCS
Facility Name:
County:
Incident Started: Date: Time: AM/PM
Incident Ended: Date: Time: AM/PM
Estimated Volume:
Surface Water Name:
Volume Reaching Surface Waters:
Cause or Reason for the Upset/Spill/Bypass:
Pipe Failure/Break; Grease;
Power Outage;
Reported by (name):
Gallons Reach Surface Waters? Yes No
Gallons
Severe Natural Condition;
Pump Station Equipment Failure;
Other (Explained in Part II)
Fish Kill?: Yes No
I&I; Vandalism;
Debris in Line; Roots;
Reported to (DWQ staff name):
Date: Time: I AM/PM

Use t`"rr� format to prepare a Press Reiease:
Press Release
Notification of Waste Spill in (insert name of county) County
House Bill 1160, which the General Assembly enacted in July 1999, requires those
municipalities, industries and others who operate waste handling systems issue news releases when
a waste spill of 1,000 gallons or more reaches surface waters.
In accordance with that regulation, the following news release has been prepared and issued
to media in the affected county (ies):
The Municipality, Industry, WWTP, etc. had a wastewater spill (date) of an estimated (amount)
gallons at (site location). The (untreated/partially treated) wastewater spilled into (creek, river,
unnamed tributary) in the (name) River Basin.
The Division of Water Quality was notified of the event on (date) and is reviewing the matter.
For information contact the (Municipality, Industry, WWTP, etc.) at (phone number with area code).
t

DEEMED PER&,-,-,'TED COLLECTION SYSTEIW-M'EQUIREMENTS
15A NCAC 02T — WASTE NOT DISCHARGED TO SURFACE WATERS
SUBCHAPTER 02T .0403 PERMITTING BY REGULATION
(a) Collection systems having an actual, permitted or Division approved average daily flow less than
200,000 gallons per day are deemed permitted pursuant to Rule .0113 of this Subchapter provided
the system meets the criteria in Rule .0113 of this Subchapter and all specific criteria required in this
Rule:
(1) The sewer system is effectively maintained and operated at all times to prevent discharge to
land or surface waters, and to prevent any contravention of groundwater standards or surface
water standards.
(2) A map of the sewer system has been developed and is actively maintained.
(3) An operation and maintenance plan including pump station inspection frequency, preventative
maintenance schedule, spare parts inventory and overflow response has been developed and
implemented.
(4) Pump stations that are not connected to a telemetry system (i.e., remote alarm system) are
inspected by the permittee or its representative every day (i.e., 365 days, per year). Pump
stations that are connected to a telemetry system are inspected at least once per week.
(5) High -priority sewers are inspected by the permittee or its representative at least once every
six -months and inspections are documented.
(6) A general observation by the permittee or its representative of the entire sewer system is
conducted at least once per year.
(7) Overflows and bypasses are reported to the appropriate Division regional office in accordance
with 15A NCAC 02B .0506(a), and public notice is provided as required by G.S. 143-215.1 C.
(8) A Grease Control Program is in place as follows:
(A) For publicly owned collection systems, the Grease Control Program shall include at least
biannual distribution of educational materials for both commercial and residential users and the
legal means to require grease interceptors for new construction and retrofit, if necessary, of
grease interceptors at existing establishments. The plan shall also include legal means for
inspections of the grease interceptors, enforcement for violators and the legal means to control
grease entering the system from other public and private satellite sewer systems.
(B) For privately owned collection systems, the Grease Control Program shall include at least
biannual distribution of grease education materials to users of the collection system by the
permittee or its representative.
(C) Grease education materials shall be distributed more often than required in Parts (A) and
(B) of this Subparagraph if necessary to prevent grease -related sanitary sewer overflows.
(9) Right-of-ways and easements are maintained in the full easement width for personnel and
equipment accessibility.
(10) Documentation shall be kept for Subparagraphs (a)(1) through (a)(9) of this Rule for a
minimum of three years with exception of the map, which shall be maintained for the life of the
system.
(b) Private collection systems on a single property serving an industrial facility where the domestic
wastewater contribution is less than 200,000 gallons per day shall be deemed permitted.
(c) The Director may determine that a collection system should not be deemed,, to be permitted in
accordance with this Rule and Rule .0113 of this Subchapter. This determination shall be made in
accordance with Rule .0113(e) of this Subchapter.

Collectior, "System Frequently Asked wuestions
General Permifting Questions
Why Is The Division Implementing A New Permit Program For Collection Systems?
This program grew from the realization that collection systems have outlived their useful life
without any continual reinvestment for extending the life. This has led to ',,an increase in
Sanitary Sewer Overflows (SSOs) that potentially degrade water quality,and threaten human
health and wildlife. Since the Division .implemented enforcement procedures and spill response
measures in the late 90's, there have been great strides in the awareness and benefits of
operating a collection system in a proactive and preventative way instead of a reactive way.
However, the Division has not always issued permits for sewer extensions. Therefore, a permit
program, developed through a stake holders group and federal rules, was necessary to
encompass entire collection systems that were never permitted and have often gone
unmanaged since installation.
Isn't My Collection System Covered Under My NPDES Permit?
There is a proper operation and maintenance clause in your NPDES permit. However, the
collection system permit serves as a more defined extension of that clause. These permits are
linked together upon issuance and renewal of each.
What Is In This New Permit?
The new system wide collection system permit contains five sections: performance
standards, operation and maintenance, inspections, record keeping and general conditions.
The focus is to become proactive and preventative in operating and maintaining the collection
system instead of simply reacting to problems. Therefore, there are conditions for grease
control, planned reinvestment into the system through a formal Capital Improvement Plan,
alarms for pump stations, spare parts, inspections, cleaning, mapping, observation,
preventative maintenance and everything needs to be documented through proper record
keeping. The main condition for which all others support is the prohibition of sanitary sewer
overflows (SSOs). SSOs are not forgiven unless the Permittee submits justification that the
SSO was beyond their control. A copy of the permit shell can be downloaded from our
applications page.
What Information Is Available That May Help Me With This New Permit?
Our web site (http://portal,ncdenr.org/web/wq/swp/ps/cs/apps) has the permit application CSA
10/05), the permit shell, record keeping requirements and the collection system rule (15A
NCAC 2T .0101) available for download from our Applications page.
The Division continues to collect examples of grease ordinances, grease education material,
operation and maintenance forms, Capital Improvement Plan guidance, annual reports and
other.pertinent collection information that will gladly be distributed upon request.

When Will My Permit Be Issueu
The North Carolina Clean Water Act of 1999 stipulates that approximately 20% of the state's
municipal and domestic collection systems be permitted each year over the next five years
beginning July 1, 2000. Systems permitted for, or conveying flows over 200,000 gallons
per day will receive an individual permit. The rest will be "deemed permitted" (see:.
What is Deemed Permitted?). Applications are sent out according to permitted treatment plant
flow (largest to smallest). Systems with past compliance problems were able to be "bumped
up" the list.
After an application is received, the permit reviewer and regional inspector coordinate a site
visit. The purpose is to further discuss the permit expectations face to face with the applicant
and also conduct a brief inspection of the collection system. After the visit, a follow up letter will
be provided outlining. any needed information and depending on the nature of the information
requested, a draft permit may be sent for review. Once the final information is received, a draft
may be prepared and sent back out for review (if not already done) or the permit may be
issued. Failure to respond to multiple requests for additional information will result in permit
issuance with no compliance schedules. All conditions will need to be complied with as shown.
In some cases, the permitting unit may move forward with permit issuance if scheduling a site
visit cannot be arranged in a timely manner. Therefore, permit issuance can be anywhere from
one month to several, depending on the complexity of the permit, whether a site visit is
performed or a public notice is required.
What If I Can't Comply With Everything In The Permit?
The Division realizes that most everyone may not be able to comply with certain permit
conditions upon issuance of the permit. Therefore, in certain instances, compliance schedules
decided upon by the applicant and agreed to by the Division will be incorporated into the
permit to allow for time to acquire resources and develop programs in accordance with the
permit conditions. For instance, if a grease educational program has not yet been developed
as required in Condition 1(4), a compliance date can be put with that particular condition to
indicate when the program will be developed and implemented.
How Will Enforcement Work For Collection Systems If The New Permit Eliminates The Point System?
The Division is developing a guidance document for Condition 1(2). A link will be posted upon
issuance of the guidance document. Basically, with the elimination of the' point system, no
"good" points will exempt a collection system owner for enforcement on a Sanitary Sewer
Overflow (SSO). Enforcement will be based on compliance with the collection system permit
through submitted documentation that all preventable measures were taken to prevent the
SSO and past compliance problems. It will also include reasonable judgment exercised by
the Division regional office.
Is There A Fee Involved For This Permit?
Currently, an annual fee of $810 will be charged for collection systems designed for less than
million gallons per day. Those over will be charged $1310. A bill will be sent by the Division
and to be paid within thirty days of receipt. Fees for permits stay in the Division of Water
Quality, Water Quality Section and fund our many water quality programs. This includes 73
salaries, operating costs, inspections and compliance enforcement.

What Can I Expect From A Co,,..--tion System Inspection?
The inspector will want to'look at your record keeping and your comprehensive map as it
relates to the permit conditions during the in -office portion. ,In the field portion, he or she will
ask to see some pump stations where you may be asked to pull floats to test alarms or
telemetry, open control panels, run pumps, run permanent generators under load, see spare
parts and portable pumps and generators, etc. Portions of line will also be inspected so
manholes will be popped. This is alsoan opportunity to look at and discuss any pertinent
issues that may not quite fit into compliance with the collection system permit. The Division
wants to assist you with compliance and has the resources to recommend potential solutions.
Be sure to have your gloves, a manhole pick and any other tools to perform the above tasks.
The Permit Application Asks About Satellite Systems. What Is A Satellite System?
A satellite system is a collection system where wastewater conveyed by that collection. system
is sent to a nearby wastewater treatment facility owned by another entity (POTW). Typically,
and hopefully, a formal agreement is in place that describes the connection points, allowable
flow, method of flow monitoring and addresses enforcement if the collection system owner
discharges wastewater into the POTW's collection system that causes that POTW to have
SSOs or exceed permit limits.
If I Have More Than One Treatment Plant, Do I Need To Submit Separate Applications?
If the collection system is a contiguous system (i.e. in the same general location), only one
application is necessary. Report information for the entire collection system as well as
combined permitted and current flows. In some instances, a single entity owns collection
systems and treatment plants in several locations throughout the state. These collection
systems are totally separate and have separate personnel involved in the operation and
maintenance. Under this scenario, separate permit applications should be submitted. The
Division will notify by certified letter as to when an application should be submitted.
Specific Questions Relating to A Permit Condition
Are Manhole Covers Considered Restricted Access?
Yes, but if vandalism becomes a problem, more restricted access such as a lock should be
installed.
Are Bollards Required Around Above Ground Manholes And Other Collection System Features?
The Division highly recommends bollards if above ground features are being destroyed by
being hit by mowers, equipment, ATVs, etc. The Permittee must do everything possible to
prevent SSOs.
What Is The Division's Interpretation Of Telemetry And SCADA?
The Division thinks of telemetry what some term an "auto -dialer for pump station alarm
notification. A system hooked to a land based phone line that is programmed to dial numbers
upon an alarm condition. There is no automatic check that communication is intact. SCADA is
thought of by the Division as a more advanced alarm, or operating, notification system for
pump stations. With SCADA, there is an automatic polling feature that routinely contacts each
station to ensure communications are working. Additionally, some SCADA systems can

provide remote control tau ures for pump stations from, a cenL'I-dfi location.. Data is also logged
electronically upon alarm conditions.
Other systems have recently been proposed that are not exactly an auto -dialer and not exactly
SCADA. These are radio or cell based telemetry systems that communicate alarm conditions
to a central dispatching location owned by the communications company with which a
collection system owner hires or one in which the collection system owner is provided Internet
access to view system information. In both instances, alarm conditions immediately signal
directly -to the collection system personnel via telephone, pagers, faxes, 'E-mails, pop up
computer messages, etc. or to a central dispatch location which in turn contacts the collection
system personnel. Report logs are stored for a specified amount of time (years) by the
communications company which enables quick review and documentation for recurring
problems. Typically, there is an installation fee and then a monthly fee involved in these
systems. The Division may accept these systems as meeting Condition 1(10) of the permit after
a review of the manufacturer's information (see What Is The Requirement For Alarms?).
What Is The Requirement For Alarms?
Condition 1(10) requires retrofit of audible and visual alarms on pump stations if SCADA is not
present and even if an auto -dialer is present. Note that any permits for pump stations issued
since the mid '80's required audible and visual alarms. It has been a common misconception
that if an auto -dialer is installed, that the alarms can be removed or disabled. If alarms are in
your permit, they should be present and functional.
The reason for requiring audible and visual alarms is that it shows that preventative measures
are being taken to prevent an overflow, which is this permit program's goal. Secondly, upon
review of the Division's spill database, maintained since 1998, it was discovered that spills did
occur and were not promptly responded to because the auto -dialer failed. Reasons given for
spills include: phone line was out, lightning struck the phone line, the auto -dialer was not
functioning, the auto -dialer was disabled, etc. Therefore, the, Division does not feel that alarm
systems dependent on phone lines are .reliable enough to avoid a secondary alarm back up
such as the audible and visible alarms.
Note: The alarms do no good if they are not in a conspicuous location where they can't be
seen or heard. Be sure they can achieve the benefit they were designed to provide.
My Pump Station Is So Remote That Audible And Visual Alarms Will Do Nothing. Why Do I Have To
Install Them?
Are you positive that no one ever goes out there? Is it near an open field, trail, cemetery, land
fill, park? If so, at some point, someone could be walking their dog, jogging, remembering a
loved one, disposing of trash or participating in a sporting event nearby who may call if they
hear and see those alarms (this is coupled with a condition to have emergency numbers and
pump station ID's posted). At the very least, do cars drive by where they could see a flashing
light? Without getting into the probability as to how often someone is nearby or whether they
will call, it shows that you are doing everything you can to prevent an overflow. If it is truly a
remote area, one recommendation is to run the alarms up to the beginning of the access road
along with your sign. If that is not feasible, submit documentation and pictures to the Division
for a variance for that particular pump station. It is beneficial if the pump station has had no
overflow violations.

What If My Right Of Ways (Ro,_ Are Not Owned?
If a sewer line runs through another's property, the Division suggests speaking with the land
owner and explaining the need for access in the event of an emergency: Ensure that any items
destroyed (fence, grass, bush, etc.) will be replaced at your expense. If the land owner is
difficult, it may be necessary to obtain a court order to get to a spill.
If Someone Builds A Permanent Structure In My Right Of Way, Can The Division Require It Be
Removed?
Section A under the collection system permit, Condition 11(7) requires accessible right of ways
(see: What Does Accessibility Mean When Referring to ROWs?). If a permanent structure is
built, without knowledge or even with knowledge, that impedes accessibility. The Division
cannot personally require removal of the structure. The Division can assist in supporting the
collection system owner in getting the structure removed by emphasizing the permit condition
requirements and the consequences involved if a spill occurs that cannot be quickly noticed
and stopped through correspondence with the collection system owner. This correspondence
can be presented to the appropriate person(s) as support for why the structure should be
removed. In some cases, the collection system owner may have to result in court actions.
What If A Line Is Under Wetlands Or A Lake Or On A Mountain Side?
Condition 1(2) of the permit indicates that everything must be done to prevent an SSO. The
Division realizes that it is difficult to get access to lines that are under water, wetlands or on
steep slopes. In these worst case scenarios, the portions of these lines can be included in the
permit.
What Does "Accessibility" Mean When Referring To Rows?
The intent is that all lines can be accessed with the equipment necessary to promptly clean up
a spill or simply perform maintenance and/or repair of a sewer line. Heavy brush that cannot
be walked through is not considered accessible. However, the Division does not require clear
cutting of areas either. It is the Permittee's best judgment whether lines are accessible and
what steps need taken to make them accessible such as removal of trees, etc.
What Is A High Priority Line?
According to the definition in 15A NCAC 2T .0402 states the following: "High -priority Sewer
Line" means any aerial line, sub -waterway crossing, line contacting surface waters, siphon,
line positioned parallel to stream banks that are subject to eroding in such a manner that may
threaten the sewer line, or line designated as high priority in a permit. A list of high priority lines
should be submitted with your permit application. The permit upon issuance will include this list
as an attachment to the permit.
Is Sanitizing The Stream After A Spill Proper Procedure?
No! Adding anything to the stream except for clean water can potentially cause more harm
and violate stream standards, resulting in further violations.

What Is An Acceptable Greasu —Jucation Program?
An acceptable grease education program is one in which information about why grease is, bad
for the collection system is prepared in a concise manner, distributed to residential and
commercial customers and the distribution is documented. There are several methods of
preparing and distributing grease information: flyers, door hangers, bill stuffers, newspaper
publications, web site postings, brochures and posters posted in public areas such as the
library, town hall, utility department billing office., grocery stores, etc. Some collection system
owners have available funds to spot television advertisements, develop ,a grease "mascot" and
paint information on buses and utility vehicles. These methods represent a range of solutions,
some economical and some more costly. The Division expects each collection system owner
to develop an effective grease education program within their budget. Documentation must be
kept for a minimum of three years as to when and where this information was distributed.
We Don't Have A Grease Problem. Why All The Emphasis On Grease?
The Division hears this often. If you have had a spill due to a grease blockage, you have a
grease problem whether it is major or minor. Nine times out of ten, the facilities reporting no
grease problem have reported spills due to grease blockages. Part of being proactive and
showing permit compliance is to have your program in place. In case something does occur,
you'll have the documentation necessary to show that everything possible was done to prevent
that spill.
We Have A Yearly Budget. Why Do We Need A Formal Capital Improvement Plan?
To properly operate and maintain your collection system, one needs to know where the
deficiencies are, identify them and designate funding to correct those deficiencies for the long
term in a formal, organized manner. Once these deficiencies are corrected, the collection
system should have constant reinvestment simply to maintain and extend its useful life. One
reason for the collection system permit program is that historically, collection systems are "out
of sight, out of mind". Often the monies for collection systems are lumped together with the
water system and wastewater treatment plant. Sometimes funds are not, available for the
collection system because it has been spent on these other items. If you bought a new car,
would you never get an oil change or rotate your tires? Of course not. It is your investment and
you want it to last as long as possible. Your collection system is an important investment that
your employer and your customers pay. To exercise good stewardship, it should be properly
maintained not only because money has been spent fixing it up, but also because proper O&M
will make it last while protecting the environment, keeping user rates down and avoiding
enforcement for water quality violations. The Capital Improvement Plan is a valuable tool for
organizing and planning for your current and future investments.
Where Can I Get Assistance With A Capital Improvement Plan?
The North Carolina Rural Center is an excellent source. Their web address is
http://www.ncruralcenter.org . There are references on the site to CIPs ,and funding for them.
Contact Billy Ray Hall -President, at [phone]. The League of Municipalities provides
budget services to members. Contact: Kelli H. Kukura Phone: [phone] E-mail Address:
[e-mail]

I r�
Does My Comprehensive Map -'ed To Be Computerized?
The comprehensive map does not need to be computerized. Although, it would be a goal to
plan for in the future due to the capabilities and benefits of computerized, mapping. The intent
of the comprehensive map is not that it fits all on one sheet, but that the collection system and
all information associated with it (size, approx. age, flow direction, pipe material, approximate
taps into line segments, pump station locations, names, capacities, etc.) is available in one
central location. This will enable not only the current collection system personnel to quickly
view information about the system to make decisions about line cleaning, ROW maintenance,
rehabilitation needs, capacity issues, connection points for new flows, etc., but that someone in
the future can come in and quickly become familiar with the system. The Division does not
want to see a stack of unorganized as -built plans collecting dust in the corner or scattered
between several locations as proper collection system O&M depends on knowledge of the
entire system as a whole.
What Record Keeping Is Required For The Permit?
A summary is available from our Applications page. The Division does not dictate how these
records are to be maintained, but the intent is that the information is quickly available by your
collection system personnel and by the Division during an inspection. Proper planning when
developing a record keeping system should be employed.
Source: http://portal.ncdenr.org/web/wq/swp/ps/faq
Contact information:
N.C. Department of Environment and Natural Resources
Division of Water Quality - Surface Water Protection Section
Point Source - Pretreatment, Emergency Response, Collection System Unit (PERCS)
1601 Mail Service Center, Raleigh, NC 27699-1601
Toll Free: [phone]
Fax: [phone] Attention: PERGS
Staff Contacts:
Deborah Gore Supervisor 919-807-6383
Monti Hassan Environmental Engineer 919-807-6314
Michael Leggett Enivronmental Engineer 919-807-6312
Steve Lewis Environmental Chemist 919-807-6308
Daryl Merritt Environmental Specialist 919-807-6307
Sarah Morrison Environmental Engineer 919-807-6310
Asheville Regional Office
2090 US 70 Hwy.; Swannanoa, NC 28778
Phone: [phone]
Fax: [phone] Attention: Chuck Cranford
Pretreatment: Hiwassee,
Little Tennessee, Neuse,
Yadkin — Emg. Response
Collection Systems
Emergency Response
Collection Systems &
Enforcement; Emg. Resp.
Pretreatment: Broad, Cape
Fear, French Broad, Tar -
Pamlico — Emg. Response

N. COVE SUMMIT DR.
COVE SUMMIT DR.
S. COVE SUMMIT DR.
r
HENDERSONVILLE, NORTH CAROLINA
CUMMINGS COVE COMPANY, LLC.
COMMUNITY DEVELOPER
VALLEY VIEW GOLF VILLAS
MOUNTAIN TOP WAY
., it COVE OVERLOOK DR.
MAIN

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SR�
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E. GUMMING WOODS UK
CUMMING WOODS Cf.
ROAD MAP
NORTH

Permit Number i'QC_%Q02_a8
Central Files: APS SWP
04/09/13
Permit Tracking Slip
Program Category
Status
Project Type
Non -discharge
Active
New Project
Permit Type
Version
Permit Classification
Deemed permitted collection system management and operation
1.00
Individual
Primary Reviewer
Permit Contact
Affiliation
roy.davis
Coastal SW Rule
Permitted Flow
Facili
Facility Name Major/Minor Region
"Cu[nmings Cove Company LLC Minor Asheville
Location Address County
Henderson
Facility Contact Affiliation
Owner
Owner Name
Owner Type
Cummings Cove Company LLC
Non -Government
Owner Affiliation
Shannon'R. Ginn
tMarmgerJ
��Cumming.s Cove Pkwy
(Hendersonville'N'C 28739
Dates/Events
Scheduled
Orig Issue App Received Draft Initiated Issuance
Public Notice Issue Effective Expiration
09/28/07 09/27/07
09/28/07 09/28/07
Regulated Activities
Wastewater collection
Outfall NULL
Waterbody Name Stream Index Number Current Class Subbasin

• �F NA � >> Mom._ Michael F. Easley, Governor
`0? QG A+ a William G. Ross Jr., Secretary
UJ zkri „ ,{ortl�'Carolina Department of Environment and Natural Resources
Coleen H. Sullins, Director
Division of Water Quality
SURFACE WATER PROTECTION
September 28, 2007
CERTIFIED MAIL
-RETURN RECEIPT REQUESTED - 7006 3450 0002 7064-0932- -- _ -- -- -
Mr. Shannon R. Ginn, Managing Member
Cummings Cove Company, LLC
20 Cummings' Cove Parkway
Hendersonville, North Carolina 28739
SUBJECT: Deemed Permitted Wastewater Collection System
Permit No: WQCSD0278
Cummings Cove
Henderson County
Dear Mr. Ginn:
You are hereby issued sewage collection system Permit WQCSD0278. This permit establishes
._-operational and maintenance _requirements -for the collection_system_serving Cummings Cove.
15 A NCAC 02T - Waste Not Discharged to Surface Waters, was adopted by the North Carolina
- E-nvironmental-Management Comm ission-on-September-1-, 2006. These-ReguIations_place— _.
significant, operation, maintenance, and reporting requirements on those entities that own or operate
a wastewater collection system with average daily flows of less than 200,000 gallons per day. This
letter is provided as guidance to assist you in complying with the reporting and operation and
maintenance requirements relating to 'collections systems and to advise you that you are subject to
system review, inspections, and enforcement if the system is not in compliance with the regulation.
In order to comply with the Regulation the following is required by 15 A NCAC 02T .0403:
(1) The sewer system must be effectively maintained and operated at all times to prevent
discharge to land or surface waters, and to prevent any contravention of groundwater
standards or surface water standards.
(2) A map of the sewer system must be developed and be actively maintained.
No ethCarolina
atura!!y
North Carolina Division of Water Quality 2090 U.S. Highway 70 Swannanoa, NC 28778 Phone [phone] Customer Service
Internet: www.ncwaterquality.org FAX [phone]
An Equal Opportunity/Affirmative Action Employer-50% Recycledl10% Post Consumer Paper

(3) An operation and maintenance plan including pump station inspection frequency, preventative
maintenance schedule, maintenance of spare parts inventory and overflow response must be
developed and implemented.
(4) Pump stations that are not connected to a telemetry system (i.e., remote alarm system) or SCADA
must be inspected by the permittee or his representative every day (i.e., 365 days per year). Pump
stations that are connected to a telemetry or SCADA system must be inspected at least once per
week.
(5) High -priority sewers must be inspected by the permittee or his representative at least once every
six -months and those inspections must be documented.
(6) A general observation by the permittee, or his designated representative, of the entire sewer
system must be conducted at least once per year and that inspection must be documented.
(7). Overflows and bypasses must be reported to the appropriate Division regional office in
accordance with 15A NCAC 028 .0506(a), and public notice must be provided as required by G.S.
143-215.1 C.
(8) A Grease Control Program must be put in place as follows:
(A) For publicly owned collection systems, the Grease Control Program must include -at 'least -
biannual distribution of educational materials, to all customers, relating to the proper disposal of
grease and the adoption of legal means to require grease interceptors for new food service
-establishments and the retrofit, if necessary, of grease interceptors at existing food service
establishments. The plan shall also include legal means for inspections of the grease interceptors,
enforcement for violators and the legal means to control grease entering the system- rom other-publib
and private satellite sewer systems.
(B) For privately owned collection systems, the Grease Control Program shall include at least
biannual distribution of grease education materials to all customers of the collection system.
(C) Grease education materials shall be distributed more often than required in Parts (A) and (B)
of this Subparagraph if necessary to prevent grease -related sanitary sewer overflows.
(9) Right-of-ways and easements must be maintained in the full easement width for personnel and
equipment accessibility.
(10) Documentation shall be kept for Subparagraphs (a)(1) through (a)(9) of the Rule for a minimum
of three years with exception of the map, which shall be maintained for the life of the system.
Please be advised that the Asheville Regional Office performs Wastewater Collection System
inspections. You should be prepared to demonstrate compliance with all criteria listed above. Also,
this office has a Waste Water Treatment Plant Consultant on staff to offer assistance to you in

`°^� �7;�`�'td�a'�3�?18#r�'+C.ee kiwa raY�6=�`i+citieir�al.4*aer
E
i
VgA7-�c Michael F. Easley, Governor
\'rt s
William G. Ross Jr., Secretary
North Carolina Department of Environment and Natural Resources
=`-
�� Coleen H. Sullins, Director
Division of Water Quality
SURFACE WATER PROTECTION SECTION
September 6, 2007
Mr. Ginn
Cummings Cove Company LLC
20 Cummings Cove Pkwy
Hendersonville, NC 28739
SUBJECT: Wastewater Collection System
Owner & Operator Requirements
Cummings Cove WWTP
NCO057541
Henderson County
Dear Mr. Ginn:
I would like to take this opportunity to discuss the requirements for sewerage collection
systems that were first established in 15 NCAC .02H .0200 in March 2000 and are now found in
15 NCAC 2T .0403, Waste Not Discharged to Surface Waters, which became effective
September 1, 2006. These Regulations place significant operation, maintenance and reporting
requirements on those entities that own or operate a wastewater collection system with average
daily flows of less than 200,000,gallons per day.
These regulations are applicable to your facility. This letter is provided as guidance
to assist you in complying with the new reporting and operations and maintenance (O&M)
requirements and to advise you that you are subject to system review, inspections and possible
enforcement, if the system is not in compliance with the regulation.
For your convenience and easy reference, a highlight of these requirements and the
following guidance are offered (see enclosed). You may find the regulations using the following
web site: http:/lh2o.enr.state.ne.us/peres/Collection%2OSystems/CollectionSVster-hsHome.htmI
The Asheville Regional Office will be increasing the level of oversight, compliance
activities and enforcement relating to collections systems, therefore, we wanted to be sure you
a..re aware of the requirements for these systems. We will be performing NPDES Wastewater
Collection System inspections sometime in the near future.
Ne Carolina
oNaturally
North Carolina Division of Water Quality 2090 US Hwy 70; Swannanoa, NC 28778 Phone [phone]
Internet: www..ncwaterquality.org Customer Service 1-877-623-6748 FAX [phone]
An Equal Opportunity/Affirmative Action Employer — 50% Recycled/10% Post Consumer Paper

September 6, 2007
Page 2 of 2
If this Office has not previously inspected your wastewater collection system and records
of same, you should be prepared to demonstrate compliance with all criteria listed above.
Enclosed is an inspection form that you can use to assemble your records prior to an inspection
by the staff of this Office.
This Office has a Wastewater Treatment Plant Consultant on staff to offer assistance to
you in complying with the requirements of these regulations. Should you have questions or
need additional information regarding this issue, please -contact Don Price at [phone].
Should you have any other questions concerning this correspondence or the
requirements relating to collection systems, please contact; Roy Davis or Keith Haynes at 828-
296-4500.
Sincerely,
Roger C. Edwards, Supervisor
Surface Water Protection Section
cc: Deborah Gore - PERCS Unit - w/out enclosures
- SWPS - Central Office Files - w/out enclosures

H'
complying with the requiremer A the regulation. If you would like 1 Ike advantage of this
assistance please call Don Price at the phone number indicated on the letterhead.
Should you have questions or need to discuss this matter please contact
Roy Davis in this office at [phone].
Sincerely,
Roger C. Edwards, Supervisor
Surface Water Protection
Xc"` . shctl]e Regional Office File
SWP Central Office Files
Roy Davis
Jeff Poupart, PERCS

WNW
North Carolina Department of Environment and Natural Resources
Pat McCrory
Governor
March 23, 2015
Garry Sherrill
Cummings Cove Company LLC
20 Cummings Cove Pkwy
Hendersonville, NC 28739
SUBJECT: Collection System Non -Sampling Inspection
Cummings Cove Company LLC
Permit No: WQCSD0278
Henderson County
Dear Mr. Sherrill:
Donald R. van der Vaart
Secretary
Enclosed please find a copy of the Collection System Non -Sampling Inspection Form from the inspection
conducted on 3/3/2015. The facility was.found to be in compliance with permit WQCSD0278.
Please refer to the enclosed inspection report for additional observations and comments. If you or your staff
have any questions, please call me at [phone]. `
Sincerely,
, � a ,A P `
Beverly Price
Environmental Specialist
Enc.
cc: James & James Environmental Management, Inc.
MSC 1617-Central Files -Basement
Ashevi le Filles
G:\WR\WQ\Henderson\Collection Systems\Cummings Cove WQCSD0278\CEI15.doe
2090 U.S. Hwy. 70, Swannanoa, North Carolina 28778
Phone: [phone] \ Internet: www.ncdenr,gov
An Equal Opportunity 1 Affirmative Action Employer — Made in part by recycled paper

Compliance Jnsuection Resort
Permit: WQCSD0278 Effective:
09/28/07 Expiration: Owner :
Cummings Cove -Company LLC
SOC: Effective:
Expiration: Facility:
Cummings Cove Company LLC
County: Henderson
Region: Asheville
Contact Person: Garry • Sherrill
Title: Executive Director of Operations Phone: [phone]
Directions to Facility:
System Classifications:
Primary ORC:
Certification:
Phone:
Secondary ORC(s):
On -Site Representative(s):
24 hour contact name
Juanita Reed 'James
828-697-0063
On -site representative
Juanita Reed James
828-697-0063
Related Permits:
Inspection Date: 03/03/2015
Entry Time: 10:45AM Exit Time:
11:45AM
Primary Inspector: Beverly Price
Phone: [phone]
Secondary Inspector(s):
Reason for Inspection: Routine
Inspection Type:
Collection System Inspect Non Sampling
Permit Inspection Type: Deemed permitted
collection system management and operation
Facility Status:., Compliant Not Compliant
Question Areas:
Miscellaneous Questions
Pump Station
(See attachment summary)
Page: 1

Permit: WbCSD0278 Owner - Facility: Cummings Cove Company LLC
Inspection Date: 03/03/2015 Inspection Type: Collection System Inspect Non Sampling Reason for Visit: Routine
Inspection Summary:
The facility appears to be very well maintained. Risers and. bladders were placed on both manholes at the VWVfP. James &
James Environmental Inc., performs an inspection twice per year of the entire collection system. All pump stations are on
telemetry. A newsletter is distributed twice per year to residents that includes information on grease control. It appears
that all requirements in 15A NCAC 02T .0403 Permitting by Regulation are being met.
Pump Station #13 652 Cummings Battle Trail:
The visual alarm was not working - bulb needs to be replaced.
Page: 2

r_
Permit: WQCSD0278 - Owner- Facility:"Cummings.Cove Company LLC
Inspection Date: 03/03/2015 . Inspection Type: Collection System Inspect Non Sampling
Reason for Visit: Routine
12 - 539 Cummings Battle T
Pump Station
Yes No NA NE
Pump station type
Duplex
Are pump station logs available?
0 ❑ ❑ ❑
Is it accessible in all weather conditions?
0 ❑ ❑. ❑
# Is general housekeeping acceptable?
0 ❑ ❑ ❑
Are all pumps present?
W11 ❑ ❑
Are all pumps operable?
-M- ❑ ❑ ❑
Are wet wells free of excessive debris?
0 ❑ . ❑ ❑
Are upstream manholes free of excessive debris/signs of overflow?
N ❑ ❑ ❑
Are floats/controls for,pumps/alarms operable?
❑ ❑ El
Is "auto polling" feature/SCADA present?
❑ ❑ 0 ❑
Is "auto polling" feature/SCADA operational?
❑ ❑ 0 ❑
Is simple telemetry present?
❑ ❑ ❑
Is sirnple telemetry operational?
❑ ❑ ❑
Are audio and visual alarms{present?
❑ ❑ ❑
Are audio and visual alarms operable?
0 ❑ ❑ ❑
Is the -Pump station inspected as required?
0 ❑ ❑ ❑ "
.Are backflow devices in place?
Are backflow devices operable?
Are air relief valves in place?
Are air relief valves operable?
# Is an emergency generator available?
Can the emergency generator run the pumps?
Is the pump station equipped for quick hook-up?
Is the generator operable?
# Is fuel in tank and sufficient?
Is the generator inspected according to their schedule?
Is a 24-hour notification sign posted?
Does it include:
Instructions for notification?
Pump station identifier?
. Emergency phone number
Is public access limited?
Is pump.station free of overflow piping?
Is the pump station free of signs of overnow?
❑ ❑ N ❑
❑❑0❑
❑❑0❑
-M ❑ ❑ ❑
■❑❑❑
■❑❑❑
❑ ❑ ❑
El ❑❑■
■❑❑❑
-❑ ❑❑
❑ ❑ ❑
0❑❑❑
❑ ❑ ❑
■❑❑❑
❑ ❑ ❑
❑ ❑ ❑
Page: 3

E
0
Permit: WQCSD0278 Owner- Facility: Cummings Cove Company LLC
Inspection Date: 03/03/2015 Inspection Type : Collection System. inspect Non Sampling Reason for Visit: Routine
Are run times comparable for multiple pumps?
Comment:
14 - 770 Cummings Battle T
Puma Station
Pump station type
Are pump station logs available?
Is it accessible in all weather conditions?
# Is general housekeeping acceptable?
Are all pumps present?
Are all pumps operable?
Are wet wells free of excessive debris?
Are upstream manholes free of excessive debris/signs of overflow?
Are floats/controls for pumps/alarms operable?
Is "auto polling" feature/SCADA present?
Is "auto polling" feature/SCADA operational?
Is simple telemetry present?
d
Is simple telemetry operational?
Are audio and visual alarms present?
Are audio and visual alarms operable?
Is the Pump station inspected as required?
Are backflow devices in place?
Are backflow devices operable?
Are air relief valves in place?
Are air relief valves operable?
# Is an emergency generator available?
Can the emergency generator run the pumps?
Is the pump station equipped for quick hook-up?
Is the generator operable?
# Is fuel in tank and sufficient?
Is the generator inspected according to their schedule?
Is a 24-hour notification sign posted?
Does it include:
Instructions for notification?
Pump station identifier?
Emergency phone number
Is public access limited?
Yes No NA NE
Duplex
■❑❑❑
■❑❑❑
• ❑ ❑ ❑
• ❑ ❑ ❑
❑ ❑ ❑
❑ ❑ ❑
■❑❑❑
❑ ❑ ❑
❑ ❑ M ❑
❑ ❑ M ❑
■❑❑❑
■❑❑❑
■❑❑❑
❑ ❑ ❑
■❑❑❑
❑ ❑ M ❑
❑ ❑ M ❑
❑ ❑ M ❑
❑❑■❑
❑ ❑ ❑
■❑❑❑
M ❑ ❑ ❑
❑ ❑ ❑
❑ 1111 M
• ❑ ❑ ❑
• ❑ ❑ ❑
■❑❑❑
❑ ❑ ❑
■❑❑❑
■❑❑❑
Page: 4

Permit: WQCSD0278 Owner:- Facility: Cummings Cove Company. LLC'
Inspection Date: 03/03/2015 Inspection Type,:: Collection System Inspect Non Sampling
Reason for Visit: Routine
Is pump station free.of overflow piping?
0 ❑ ❑ ❑
Is the pump station free of signs of overflow?
❑ ❑ ❑
Are run times comparable for multiple pumps?
Comment:
13 - 652 Cummings Battle T
Pump Station
Yes No NA NE
Pump station type
Duplex
Are pump station logs available?
❑ ❑ ❑
Is it accessible in all weather conditions?
❑ ❑ ❑
# Is general housekeeping acceptable?
. ❑ ❑ ❑
Are all pumps present?
0 ❑ ❑ ❑
Areal[ pumps operable?
❑ ❑ ❑
Are wet wells free of excessive debris?
0❑ ❑ ❑
Are upstream manholes free of excessive debris/signs of overflow?
❑ ❑ ❑
Are floats/controls for pumps/alarms operable?
❑ ❑ ❑
Is "auto polling" feature/SCADA present?
❑ ❑0 ❑
Is "auto polling" feature/SCADA operational? .
❑ 0.0 ❑
Is simple telemetry present?
0 ❑ ❑ ❑
Is simple telemetry operational?
0 ❑ ❑ ❑
Are audio and visual alarms present?N
❑ ❑ ❑
Are audio and visual alarms operable?
❑ 0 ❑ ❑
Is the Pump station inspected as required?
N ❑ ❑ ❑
Are backflow devices in place?
❑ ❑ M❑
Are backflow devices operable?
❑ ❑ M ❑
Are air relief valves in -place?
❑ ❑ M❑
Are air relief valves operable?
❑ ❑ 0 ❑
# Is an emergency generator available?
0 ❑ ❑ ❑
Can the emergency generator run the pumps?
0 ❑ ❑ ❑
Is the pump station equipped for quick hook-up?
0 ❑ ❑ ❑
Is the generator operable?
N ❑ ❑ ❑
# Is fuel in tank and sufficient?
❑ ❑ ❑
Is the generator inspected according to their schedule?
0 ❑ ❑ ❑
Is a 24-hour notification sign posted?
M ❑ ❑ ❑
Does it include:
Instructions for notification?
0 ❑ ❑ ❑
Pump station identifier?
M ❑ ❑ ❑
Page: 5

Permit: WQCSD0278 Owner - Facility: Cummings Cove Company LLC
Inspection Date: 03/03/2015 Inspection Type: Collection System Inspect Non Sampling Reason for Visit: Routine
Emergency phone number 0 ❑ ❑ ❑
Is public access limited? 0 ❑ ❑ 0
Is pump station free of overflow piping? 0 ❑ ❑ ❑
Is the pump station free of signs of overflow? ❑ ❑ ❑
Are run times comparable for multiple pumps?
Comment: Visual alarm not working - needs bulb replacement.
Page: 6

NCDENR
North Carolina Department of Environment and Natural Resources
Division of Water Quality
Pat McCrory Charles Wakild, P.E.
Governor Director
June 6, 2013
Mr. Garry Sherrill,
Executive Director of Operations
Cummings Cove Company, LLC
20 Cummings Cove Parkway
Hendersonville, NC 28739
John E. Skvarla, III
Secretary
SUBJECT: Collection System Inspection
Cummings Cove Company LLC
Permit No: WQCSD0278
Henderson County
Dear Mr. Sherrill:
Enclosed please find a copy of the collection system inspection report from the inspection
conducted on June 5, 2013. The facility was found to be in compliance with permit
WQCSD0278.
Please refer to the enclosed inspection report for additional observations and comments.
If you or your staff should have any questions, please call me at 828-296-4500 ext.4662.
Sincerely,
GiY� s
Wanda P. Frazier
Environmental Specialist
Enclosure
cc: James & James Env. Mgmt.
Central Files
Asheville Files
S:\SWP\Henderson\Collection Systems\Cummings Cove WQCSD0278\CEI. 6-5-13.doc
SURFACE WATER PROTECTION — ASHEVILLE REGIONAL OFFICE
Location: 2090 U.S. Highway 70, Swannanoa, NC 28778 One
NOtfhCalO
Phone: [phone]\FAX: [phone] /llria
Internet: www.ncwatercivali�.org Naturatlry

Compliance Inspection Report
Permit: WQCSD0278 Effective: 09/28/07 Expiration: Owner: Cummings Cove Company LLC
SOC: Effective: Expiration: Facility: Cummings Cove Company LLC
County: Henderson
Region: Asheville
Contact Person: Garry Sherrill Title: Phone: [phone]
Directions to Facility:
System Classifications:
Primary ORC: Certification: Phone: ,
Secondary ORC(s):
On -Site Representative(s):
Related Permits:
Inspection Date: 06105/2013 Entry Time: 11:00 AM Exit Time: 02:15 PM
Primary Inspector: xt.46
ector: Wanda P Frazier �j Phone: Ext.46 6-4500
Secondary nspector(s): 62
Reason for Inspection: Routine Inspection Type: Collection System Inspect Non Sampling
Permit Inspection Type: Deemed permitted collection system management and
operation
Facility Status: ■ Compliant Q Not Compliant
Question Areas:
Miscellaneous Questions Performance Standards Operation & Maint Reqmts Records
■ Monitoring & Rpting ■ Inspections Pump Station
Reqmts
(See attachment summary)
Page: 1

Permit: WQCSD0278 Owner - Facility: Cummings Cove Company LLC
Inspection Date: 06/05/2013 Inspection Type: Collection System Inspect Non Sampling Reason for Visit: Routine
Inspection Summary:
Deemed Permitted Regulations:
A notification of deemed permit 2T regs and requirments, was mailed to permittee on 9-22-2007.
Development:
The residental development consists of 305 existing residential homes, administrative offices,
golf shop / restaurant / clubhouse, golf maintenance shop, sports complex and real estate
office. The development will consist of — 600 homes when completed.
Collection System consists of:
> 11 miles of 8-inch sdr 21 (sewer drain pipe);
2-inch & 3-inch force mains;
15 lift stations with telemetry, dual (audible & visual) high water alarms, portable generator
receptacles;
natural gas permanent emergency generator; and
Cummings diesel emergency generator (located at the WWTP).
Sewer map:
The sewer map was prepared by Bill Lapsley, P.E., Lapsley and Associates, dated 10-10-08, and
was updated on 4-22-13, to add Mountain Top Phase 3.
Pump Stations:
1. 3017 Cove Loop Road - duplex 2 HP w/ telemetry - (30-40 yds off street in woods)
2. 1430 Mountain Meadow Drive — duplex 2 HP w/ telemetry - (on golf course)
3. 4470 Cove Loop Road — duplex 3 HP w/ telemetry - (by the waterfall)
4. 222 Whistlewood Lane — duplex 5 HP w/ telemetry - (next to the road)
5. 3542 Cummings Cove Parkway - simplex 2 HP w/ telemetry - serves.1 house only (in woods)
6. 3473 Cummings Road (WWTP) — duplex 3 HP w/ telemetry at WWTP - Cummings diesel emergency
generator runs WWTP and US
7. 64 Triple Fairways Drive — duplex 5 HP w/ telemetry.- 20 KW Cummings - natural gas emergency
generator
8. 1 Greenway Drive — 0.5 HP simplex w/ telemetry - (left of maintenance bldg.)
9. 121 Cummings Ridge Trail — duplex 5 HP w/ telemetry - (beside lot 14)
10. 135 Cummings Ridge Trail — duplex 5 HP w/ telemetry - (unpaved cul-de-sac)
11. 314 Cummings Battle Trail — duplex 5 HP w/ telemetry
12. 539 Cummings Battle Trail — duplex 10 HP w/ telemetry
13. 652 Cummings Battle Trail — duplex 5 HP w/ telemetry
14. 770 Cummings Battle Trail — duplex 5 HP w/ telemetry
15. 951 Cummings Battle Trail — duplex 5 HP w/ telemetry
Ave & Max Flows:
January 2013 WWTP maximum flow: 60,000 gpd — heavy rain; monthly average: 23,000 gpd
Feb 2013 maximum flow: 80,000 gpd — heavy rain; monthly average: 20,000 gpd
There are two collection system manholes near the WWTP that are under water during rain events.
Page: 2

Permit: WQCSD0278 Owner - Facility: Cummings Cove Company LLC
Inspection Date: 06/05/2013 Inspection Type: Collection System Inspect Non Sampling Reason for Visit: Routine
One had been damaged with a bush hog and is now (April / May 2013) repaired. Both have dishes
installed to prevent [&I. A bladder insert may be needed, instead.
Inspection Observations:
FOG Program:
No FOG materials have been distributed this year.
The developer publishes a monthly newsletter for the homeowners.
Residents should be reminded twice a year in the newsletter, that fats, oils and grease are not .
permitted to be disposed of in the collection system.
The FOG notice will appear in the July newsletter.
Grease from commercial food service is collected in a 50 gallon drum, picked up and sold to Fuel
Works (Wade Sutton - Rutherfordton) on a frequent basis (summer: 1/month; remainder of
the year: 1/quarter).
The grease trap is pumped twice a year.
Records and Reporting:
All of the collection system records and correspondence, such as: maintenance records, pump
station inspections, logbooks, work orders, invoices, billing / budgets, FOG notices and other:,
related documentation, are required to be maintained for a period of three years.
A system for tracking the maintenance activities, other than filing invoices, needs to be
developed and maintained by the permittee.
The permittee needs to review the pump station log books and all records on a frequent basis.
The permittee currently performs a visual inspection of the collection system by driving through
the development weekly.
An annual observation of the entire collection system, including remote areas, is required to be
performed and documented.
A SPAR (System Performance Annual Report) is no longer required for flows < 0.2 MGD.
Operation and Maintenance:
Pump station weekly visits are performed and documented by Cummings Cove employee(s).,
The permittee recently contracted the O&M of the collection system to James & James
Environmental Management, Inc. Twice a year, a complete evaluation and O&M activities of all of
the pump stations are performed . (Note: all pumps are submersible - no lubrication required)
J&J's emergency contact phone number is posted -on the signage at the pump stations.
The Spill Response Action Plan was received by DWQ 11-12-08. It was recently updated (2013).
The emergency generators self test weekly. Carolina Energy Systems (828-698-4355) is the'
maintenance & service contractor. They service the generators twice a year and as needed.
Page: 3

Permit: WQCSD0278 Owner - Facility: Cummings Cove Company LLC
Inspection Date: 06/05/2013 Inspection Type: Collection System Inspect Non Sampling Reason for Visit: Routine
Performance Standards Yes No NA NE
Is Public Education Program for grease established and documented? 1=l ■ n n
What educational tools are used?
The developer publishes a monhtly newsletter for the homeowners. Residents should be reminded twice a
year in the newsletter, that fats, oils and grease are not permitted to be disposed of in the collection system.
The FOG notice will appear in the July newsletter.
Is Sewer Use Ordinance/Legal Authority available?
Does it appear that the Sewer Use Ordinance is enforced?
Is Grease Trap Ordinance available?
Is.Septic Tank Ordinance available (as applicable, i.e. annexation)
List enforcement actions by permittee, if any, in the last 12 months
Has an acceptable Capital Improvement Plan (CIP) been implemented?
Does CIP address short term needs and long term \"master plan\" concepts?
Does CIP cover three to five year period?
Does CIP include Goal Statement?
Does CIP include description of project area?
Does CIP include description of existing facilities?
Does CIP include known deficiencies?
Does CIP include forecasted future needs?
Is CIP designated only for wastewater collection and treatment?
Approximate capital improvement budget for collection system?
Total annual revenue for wastewater collection and .treatment?
CIP Comments
Is system free of known points of bypass?
If no, describe type of bypass and. location
Is a 24-hour notification sign posted at ALL pump stations?
# Does the sign include:
Instructions for notification?
Pump station identifier?
24-hour contact numbers
nn■n
r1n■n
nn■n
nn■n
nn■n
nn■n
nn■n
nn■n
nn■n
$45,000.00
$130,000.00
■nnn
■nnn
■nnn
Page: 4

Permit: WQCSD0278 Owner - Facility:" Cummings Cove Company LLC
Inspection Date: 06/05/2013 Inspection Type: Collection System InspectlNon Sampling Reason for Visit: Routine
If no, list deficient pump stations
# Do ALL pump stations have an "auto polling" feature/SCADA?
■
Number of pump stations
15
Number of pump stations that have SCADA
0
Number of pump stations that have simple telemetry
15
Number of pump stations that have only audible and visual alarms
0
Number of pump stations that do not meet permit requirements
0
# Does the permittee have a root control program?
❑
Q
■
# If yes, date implemented?
Describe:
Comment:
Inspections
Yes No
NA
NE
Are maintenance records for sewer lines available?
■
❑
0
Are records available that document pump station inspections?
■
fl
0
❑
Are SCADA or telemetry equipped pump stations inspected at least once a week?
■
❑
Are non-SCADA/telemetry equipped pump stations inspected every day?
❑
❑
■
❑
Are records available that document citizen complaints?
❑
0
■
# Do you have a system to conduct an annual observation of entire system?
■
❑
# Has there been an observation of remote areas in the last year?
0
■
00
Are records available that document inspections of high -priority lines?
❑
❑
■
Has there been visual inspections of high -priority lines in last six months?
❑
❑
■
Comment: Observations are performed weekly, however, they haven't been _
documented. The remote areas need to be observed and documented as well.
Operation & Maintenance Requirements
Yes No
NA
NE
Are all log books available?
■
❑
❑
0
Does supervisor review all log books on a regular basis?
n
■
n
n
Does the supervisor have plans to address documented short-term problem areas?
■
What is the schedule for reviewing inspection, maintenance, & operations logs and problem areas?
The permittee needs to review the pump station log books and all records on a frequent basis.
Are maintenance records for equipment available?
■
Page: 5

Permit: WQCSD0278 Owner - Facility: Cummings Cove Company LLC
Inspection Date: 06/05/2013 Inspection Type: Collection System Inspect Non Sampling Reason for Visit: Routine
Is a schedule maintained for testing emergency/standby equipment? ■ n n n
What is the schedule for testing emergency/standby equipment? twice a year by
contractor
Do pump station logs include:
Inside and outside cleaning and debris removal?
Inspecting and exercising all valves?
Inspecting and lubricating pumps and other equipment?
Inspecting alarms, telemetry and auxiliary equipment?
Is there at least one spare pump for each pump station w/o pump reliability?
Are maintenance records for right-of-ways available?
Are right-of-ways currently accessible in the event of an emergency?
Are system cleaning records available?
Has at least 10% of system been cleaned annually?
What areas are scheduled for cleaning in the next 12 months?
Is a Spill Response Action Plan available?
Does the plan include:
24-hour contact numbers
Response time
Equipment list and spare parts inventory
Access to cleaning equipment
Access to construction crews, contractors, and/or engineers
Source of emergency funds
Site sanitation and cleanup materials
Post-overflow/spill assessment
Is a Spill Response Action Plan available for all personnel?
Is the spare parts inventory adequate?
Comment:
Records
Are adequate records of all SSOs, spills and complaints available?
Are records of SSOs that are under the reportable threshold available?
■nnn
■nnn
■nnn
■nnn
■nnn
■nnn
■nnn
■nnn
■ n n n
■nn.n
■nnn
Yes No NA NE
nn■n
n❑■n
Page: 6

Permit: WQCSD0278 Owner - Facility: Cummings Cove Company LLC
Inspection Date: 06/05/2013 Inspection Type: Collection System Inspect Non Sampling Reason for Visit:
Routine
Do spill records indicate repeated overflows (2 or more in 12 months) at same location?
❑
❑
■
n
If yes, is there a corrective action plan?
n
n
■
Is a map of the system available?
■
n
n
n
Does the map include:
Pipe sizes
n
❑
■
Pipe materials
n
n
■
n
Pipe location
■
❑
n
n
Flow direction
■
n
n
n
Approximate pipe age
n
n
■
n
Number of service taps
■
❑
❑
n
Pump stations and capacity
n
n
■
n
If no, what percent is complete?
100%
List any modifications and extensions that need to be added to the map
The latest phase of development, Mountain Top Phase 3, was added to the map 4-22-13 by Lapsley &
Associates P.A..
# Does the permittee have a copy of their permit?
❑
n
■
n
Comment:
Monitoring and Reporting Requirements
Yes
No
NA
NE
Are copies of required press releases and distribution lists available.
nn■n
Are public notices and proof of publication available?
❑
Cl
■
n
# Is an annual report being prepared in accordance with G.S. 143-215.1 C?
❑
❑
■
n
# Is permittee compliant with all compliance schedules in the permits?
n
Q
■
Q
If no, which one(s)?
Comment:
# 1 @ - 3017 Cove Loop Road
Pump Station
Yes
No
NA
NE
Pump station type
Duplex
Are pump station logs available?
■
n
n
n
Is it accessible in all weather conditions?
■
n
n
❑
# Is general housekeeping acceptable?
■
n
n
n
Are all pumps present?
■
n
n
n
Page: 7

Permit: WQCSD0278 Owner - Facility: Cummings Cove Company LLC
Inspection Date: 06/05/2013 Inspection Type: Collection System Inspect Non Sampling
Reason for Visit:
Routine
Are all pumps operable?
■
n
00
Are wet wells free of excessive debris?
■
n
n
n
Are upstream manholes free of excessive debris/signs of overflow?
■
n
n
n
Are floats/controls for pumps/alarms operable?
■
n
n
n
Is "auto polling" feature/SCADA present?
n
n
■
n
Is "auto polling" feature/SCADA operational?
n
n
■11
Is simple telemetry present?
■
n
.n
n
Is simple telemetry operational?
■
n
n
n
Are audio and visual alarms present?
■
n
n
n
Are audio and visual alarms operable?
■
n
n
n
Is the Pump station inspected as required?
■
n
n
n
Are backflow devices in place?
❑
❑
■
n
Are backflow devices operable?
n
n
■
n
Are air relief valves in place?
n
n
■
n
Are air relief valves operable?
❑
n
■
n
# Is an emergency generator available?
■
n
n
n
Can the emergency generator run the pumps?
■
n
n
n
Is the pump station equipped for quick hook-up?
■
n
n
n
Is the generator operable?
■
n
n
n
# Is fuel in tank and sufficient?
n
n
n
■
Is the generator inspected according to their schedule?
■
n
n
n
Is a 24-hour notification sign posted?
■
n
Cl
n
Does it include:
Instructions for notification?
■
n
n
n
Pump station identifier?
■
n
n
n
Emergency phone number
■
n
n
n
Is public access limited?
■
n
n
n
Is pump station free of overflow piping?
■
n
n
n
Is the pump station free of signs of overflow?
■
n
n
n
Are run times comparable for multiple pumps?
yes:
1776
vs 2051
hours
Page: 8

Permit: WQCSD0278 Owner - Facility: Cummings Cove Company LLC
Inspection Date: 06/05/2013 Inspection Type: Collection System Inspect Non Sampling
Reason for Visit:
Routine
Comment:
# 10 @ -135 Cummings Ridge Trail
Pump Station
Yes
No
NA
NE
Pump station type
Duplex
Are pump station logs available?
■
n
n
n
Is it accessible in all weather conditions?
■
n
n
n
# Is general housekeeping acceptable?
■
n
❑
❑
Are all pumps present?
■
n
n
n
Are all pumps operable?
■
n
n
n
Are wet wells free of excessive debris?
■
n
Are upstream manholes free of excessive debris/signs of overflow?
■
n
n
n
Are floats/controls for pumps/alarms operable?
■
n
n
Q
Is "auto polling" feature/SCADA present?
n
❑
■
n
Is "auto polling" feature/SCADA operational?
n
❑
■
Is simple telemetry present?
■
n
n
n
Is simple telemetry operational?
■
❑
n
Are audio and visual alarms present?
■
n
n
n
Are audio and visual alarms operable?
■
❑
n
11
Is the Pump station inspected as required?
■
n
Q
❑
Are backflow devices in place?
n
❑
■
n
Are backflow devices operable?
n
n
■
Cl
Are air relief valves in place?
❑
❑
■
Are air relief valves operable?
❑
❑
■
n
# Is an emergency generator available?
■
n
n
n
Can the emergency generator run the pumps?
■
❑
❑
n
Is the pump station equipped for quick hook-up?
■
Cl
n
n
Is the generator operable?
■
n
n
n
# Is fuel in tank and sufficient?
n
n
n
■
Is the generator inspected according to their schedule?
■
n
❑
n
Is a 24-hour notification sign posted?
■
n
n
n
Page: 9

Permit: WQCSD0278 Owner - Facility: Cummings Cove Company LLC
Inspection Date: 06/05/2013 Inspection Type: Collection System Inspect Non Sampling Reason for Visit: Routine
Does it include:
Instructions for notification? ■ n Cl ❑
Pump station identifier?
■
n
n
n
Emergency phone number
■
n
n
n
Is public access limited?
■
n
n
n
Is pump station free of overflow piping?
n
n
n
Is the pump station free of signs of overflow?
■
n
n
n
Are run times comparable for multiple pumps?
yes: 6.2
vs
5.4 hours
Comment:
# 11 @ - 314 Cummings Battle Trail
Pump Station
Yes
No
NA
NE
Pump station type
Duplex
Are pump station logs available?
■
❑
❑
n
Is it accessible in all weather conditions?
■
❑
❑
❑
# Is general housekeeping acceptable? --
■
n
n
n
Are all pumps present?
■
n
n
n
Are all pumps operable?
■
❑
n
Are wet wells free of excessive debris?
■
n
n
n
Are upstream manholes free of excessive debris/signs of overflow?
■
n
n
n
Are floats/controls for pumps/alarms operable?
■
❑
n
n
Is "auto polling" feature/SCADA present?
n
n
■
n
Is "auto polling" feature/SCADA operational?
n
❑
■
fl
Is simple telemetry present?
■
Is simple telemetry operational?
■
n
n
Are audio and visual alarms present?
■
n
❑
n
Are audio and visual alarms operable?
■
n.
n
Is the Pump station inspected as required?
■
n
n
n
Are backflow devices in place?
n
n
■
Are backflow devices operable?
❑
n
■
Are air relief valves in place?
❑
n
■
Page: 10'

Permit: WQCSD0278 Owner - Facility: Cummings Cove Company LLC
Inspection Date: 06/05/2013 Inspection Type: Collection System Inspect Non Sampling
Reason for Visit:
Routine
Are air relief valves operable?
❑
n
■
n
# Is an emergency generator available?
■
n
n
n
Can the emergency generator run the pumps?
■
n
In
n
Is the pump station equipped for quick hook-up?
■
n
n
n
Is the generator operable?
■
❑
n
n
# Is fuel in tank and sufficient?
n
❑
❑
■
Is the generator inspected according to their schedule?
■
n
n
n
Is a 24-hour notification sign posted?
■
n
n
n
Does it include:
Instructions for notification?
■
In
n
n
Pump station identifier?
■
n
n
In
Emergency phone number
■
n
n
n
Is public access limited?
■
❑
n
Is pump station free of overflow piping?
■
n
n
n
Is the pump station free of signs of overflow?
■
n
n
n
Are run times comparable for multiple pumps?
no:
10.94
vs 44.3 hours
Comment:
# 15 @ - 951 Cummings Battle Trail
Pump Station
Yes No
NA
NE
Pump station type
Duplex
Are pump station logs available?
■
n
n
n
Is it accessible in all weather conditions?
■
n
n
n
# Is general housekeeping acceptable?
■
❑
n
n
Are all pumps present?
■
n
n
n
Are all pumps operable?
■
n
n
n
Are wet wells free of excessive debris?
■
In
in
n
Are upstream manholes free of excessive debris/signs of overflow?
■
n
n
n
Are floats/controls for pumps/alarms operable?
■
n
n
n
Is "auto polling" feature/SCADA present?
n
❑
■
Is "auto polling" feature/SCADA operational?
n
n
■
n
Page: 11

Permit: WQCSD0278 Owner - Facility: Cummings Cove Company LLC
Inspection Date: 06/05/2013 Inspection Type: Collection System Inspect Non Sampling
Reason for Visit:
Routine
Is simple telemetry present?
■
n
00
Is simple telemetry operational?
■
n
n
n
Are audio and visual alarms present?
■
n
n
n
Are audio and visual alarms operable?
■
n
n
n
Is the Pump station inspected as required?
■
n
n
n
Are backflow devices in place?
❑
❑
■
n
Are backflow devices operable?
❑
❑
■
n
Are air relief valves in place?
n
n
■
❑
Are air relief valves operable?
n
n
■
# Is an emergency generator available?
■
n
n
n
Can the emergency generator run the pumps?
■
n
n
n
Is the pump station equipped for quick hook-up?
■
❑
❑
❑
Is the generator operable?
■
n
n
n
# Is fuel in tank and sufficient?
n
n
n
■
Is the generator inspected according to their schedule?
■
❑
n
Is a 24-hour notification sign posted?
■
n
n
n
Does it include:
Instructions for notification?
■
n
n
n
Pump station identifier?
■
n
n
n
Emergency phone number
■
n
n
n
Is public access limited?
■
n
n
n
Is pump station free of overflow piping?
■
n
n
n
Is the pump station free of signs of overflow?
■
n
n
n
Are run times comparable for multiple pumps?
yes:
11.0 vs 10.3 hours
Comment:
# 2 @ - 4470 Cove Loop Road
Pump Station Yes No NA NE
Pump station type Duplex
Are pump station logs available? ■ n n n
Is it accessible in all weather conditions? ■ n 00
Page: 12

Permit: WQCSD0278 Owner - Facility: Cummings Cove Company LLC
Inspection Date: 06/05/2013 Inspection Type: Collection System Inspect Non Sampling
Reason for Visit:
Routine
# Is general housekeeping acceptable?
■
n
n
n
Are all pumps present?
■
n
n
n
Are all pumps operable?
■
n
❑
n
Are wet wells free of excessive debris?
■
❑
n
n
Are upstream manholes free of excessive debris/signs of overflow?
■
n
0
Are floats/controls for pumps/alarms operable?
■
❑
n
n
Is ".auto polling" feature/SCADA present?
n
n
■
n
Is "auto polling" feature/SCADA operational?
n
n
■
n
Is simple telemetry present?
■
n
n
n
Is simple telemetry operational?
■
n
Are audio and visual alarms present?
■
n
n
Are audio and visual alarms operable?
■
n
n
Is the Pump station inspected as required?
■
n
n
n
Are backflow devices in place?
❑
❑
■
n
Are backflow devices operable?
n
n
■
n
Are air relief valves in place?
n
n
■
o
Are air relief valves operable?
n
n
■
n
# Is an emergency generator available?
■
❑
n
❑
Can the emergency generator run the pumps?
■
n
n
.n
Is the pump station equipped for quick hook-up?
■
n
n
n
Is the generator operable?
■
❑
❑
❑
# Is fuel in tank and sufficient?
❑
❑
n
■
Is the generator inspected according to their schedule?
■
o
o
n
Is a 24-hour notification sign posted?
■
n
n
n
Does it include:
Instructions for notification?
■
n
n
n
Pump station identifier?
■
n
n
n
Emergency phone number
■
n
0
n
Is public access limited?
■
n
n
n
Is pump station free of overflow piping?
■
n
0
Page: 13

r
Permit: WQCSD0278 Owner - Facility: Cummings Cove Company LLC
Inspection Date: 06/05/2013 Inspection Type: Collection System Inspect Non Sampling
Reason for Visit:
Routine
Is the pump station free of signs of overflow?
■
n
n
n
Are run times comparable for multiple pumps?
yes: 1973.01 vs
2646.60 hours
Comment:
# 3 @ -1430 Mountain Meadow Drive
Pump Station
Yes
No
NA
NE
Pump station type
Duplex
Are pump station logs available?
■
n
Is it accessible in all weather conditions?
■
❑
❑
fl
# Is general housekeeping acceptable?
■
fl
❑
n
Are all pumps present?
■
n
n
n
Are all pumps operable?
■
❑
❑
n
Are wet wells free of excessive debris?
■
❑
n
fl
Are upstream manholes free of excessive debris/signs of overflow?
■
n
n
n
Are floats/controls for pumps/alarms operable?
■
n
n
Is "auto polling" feature/SCADA present?
❑
❑
■
n
Is "auto polling" feature/SCADA operational?
n
n
■
n
Is simple telemetry present?
■
n
0
0
Is simple telemetry operational?
■
❑
n
fl
Are'audio and visual alarms present?
■
n
❑
❑
Are audio and visual alarms operable?
■
❑
n
Is the Pump, station inspected as required?
■
n
n
n
Are backflow devices in place?
n
n
■
n
Are backflow devices operable?
n
n
■
n
Are air relief valves in place?
I]
❑
■
0
Are air relief valves operable?
fl
❑
■
0
# Is an emergency -generator available?
■
n
n
n
Can the emergency generator run the pumps?
■
n
n
n .
Is the pump station equipped for quick hook-up?
■
n
n
n
Is the generator operable?
■
0
n
❑
# Is fuel in tank and sufficient?
❑
❑
n
■
Page: 14

Permit: WQCSD0278 Owner - Facility: Cummings Cove Company LLC
Inspection Date: 06/05/2013 Inspection Type: Collection System Inspect Non Sampling Reason for Visit: Routine
Is the generator inspected according to their schedule?
Is a 24-hour notification sign posted?
Does it include:
Instructions for notification?
Pump station identifier?
Emergency phone number
Is public access limited?
Is pump station free of overflow piping?
Is the pump station free of signs of overflow?
Are run times comparable for multiple pumps?
Comment:
# 4 @ - 222 Whistlewood Lane
Pump Station
Pump station type
Are pump station logs available?
Is it accessible in all weather conditions?
# Is general housekeeping acceptable?
Are all pumps present?
Are all pumps operable?
Are wet wells free of excessive debris?
Are upstream manholes free of excessive debris/signs of overflow?
Are floats/controls for pumps/alarms operable?
Is "auto polling" feature/SCADA present?
Is "auto polling" feature/SCADA operational?
Is simple telemetry present?
Is simple telemetry operational?
Are audio and visual alarms present?
Are audio and visual alarms operable?
Is the Pump station inspected as required?
Are backflow devices in place?
■nnn
■nnn
■nnn
■nnn
■nnn
■nnn
■nnn
■nnn
yes: 196.4 vs 197.2
hours
Yes No NA NE
Duplex
■nnn
■
n
n
n
■nnn
■nnn
■nnn
■nnn
■nnn
■nnn
nn■n
nn■n
■nnn
■nnn
■nnn
■nnn
■nnn
rin■o
Page: 15

Permit: WQCSD0278 Owner - Facility: Cummings Cove Company LLC "
Inspection Date: 06/05/2013 Inspection Type: Collection System Inspect Non Sampling Reason for Visit: Routine
Are backflow devices operable?
Are air relief valves in place?
Are air relief valves operable?
# Is an emergency generator available?
Can the emergency generator run the pumps?
Is the pump station equipped for quick hook-up?
Is the generator operable?
# Is fuel in tank and sufficient?
Is the generator inspected according to their schedule?
Is a 24-hour notification sign posted?
Does it include:
Instructions for notification?
Pump station identifier?
Emergency phone number
Is public access limited?
Is pump station free of overflow piping?
Is the pump station free of signs of overflow?
Are run times comparable for multiple pumps?
Comment:
# 5 @ - 3542 Cummings Cove Parkway
Pump station type
Are pump station, logs. available?
Is it accessible in all weather conditions?
# Is general housekeeping acceptable?
Are all pumps present?
Are all pumps operable?
Are wet wells free of excessive debris?
■nnn
■
0
00
■nnn
■nnn
■nnn
■nnn
Are upstream manholes free of excessive debris/signs of overflow?
Are floats/controls for pumps/alarms operable?
yes: 2614.0 vs 264&6
hours
Yes No NA NE
Simplex, Single
■nnn
■nnn
■nnn
■nnn
■nnn
■nnn
■nnn
■nnn
Page: 16

Permit: WQCSD0278 Owner - Facility: Cummings Cove Company LLC
Inspection Date: 06/05/2013 Inspection Type: Collection System Inspect Non Sampling
Reason for Visit:
Routine
Is "auto polling" feature/SCADA present?
n
n
■
n
Is "auto polling" feature/SCADA operational?
n
n
■
n
Is simple telemetry present?
■
n
Is simple telemetry operational?
■
❑
❑
0
Are audio and visual alarms present?
■
n
n
n
Are audio and visual alarms operable?
■
❑
n
Is the Pump station inspected as required?
■
Are backflow devices in place?
00
■
Cl
Are backflow devices operable?
❑
❑
■
Are air relief valves in place?
❑
❑
■
❑
Are air relief valves operable?
❑
n
■
n
# Is an emergency generator available?
■
n
n
n
Can the emergency generator run the pumps?
■
n
n
n
Is the pump station equipped for quick hook-up?
■
n
n
n
Is the generator operable?
■
❑
fl
❑
# Is fuel in tank and sufficient?
n
n
n
■
Is the generator inspected according to their schedule?
■
n
ri
n
Is a 24-hour notification sign posted?'
■
❑
❑
❑
Does it include:
Instructions for notification?
■ ❑
n
❑
Pump station identifier?
■ n
n
n
Emergency phone number
■ n
n
n
Is public access limited?
■ n
n
n
Is pump station free of overflow piping?
■ n
n
n
Is the pump station free of signs of overflow?
■ fl
fl
IF,
Are run times comparable for multiple pumps?
simplex pump
Comment:
# 6 @ - 3473 Cummings Road
Pump Station
Yes No
NA
NE
Pump station type
Duplex
Page: 17

Permit: WQCSD0278 Owner -Facility: Cummings Cove Company LLC
Inspection Date: 06/05/2013 Inspection Type: Collection System Inspect Non Sampling
Reason for Visit:
Routine
Are pump station logs available?
■
n
❑
Is"it accessible in all weather conditions?
■
n
n
n
# is general housekeeping acceptable?
■
n
n
n
Are all pumps present?
■
n
n
n
Are all pumps operable?
■
n
n
n
Are wet wells free of excessive debris?
■
n
n
n
Are upstream manholes free of excessive debris/signs of overflow?
■
n
Cl
n
Are floats/controls for pumps/alarms operable?
■
n
n
n
Is "auto polling" feature/SCADA present?
n
n
■
n
Is "auto polling" feature/SCADA operational?
n
❑
■
❑
Is simple telemetry present?
■
n
n
❑
Is simple telemetry operational?
■
n
n
n
Are audio and visual alarms present?
■
n
n
n
Are audio and visual alarms operable?
■
n
n
n
Is the Pump station inspected as required? _ -
■
❑
❑
n
Are backflow devices in place?
Q
n
■
n
Are backflow devices operable?
n
n
■
n
Are air relief valves in place?
n
n
■
n
Are air relief valves operable?
n
n
■
n
# Is an emergency generator available?
■
n
n
Q
Can the emergency generator run the pumps?
■
n
n
n
Is the pump station equipped for quick hook-up?
■
n
Cl
n
Is the generator operable?
■
❑
❑
In
# Is fuel in tank and sufficient?
■
n
Q
❑
Is the generator inspected according to their schedule?
■
n
n
n
Is a 24-hour notification sign posted?.
■
n
❑
n
Does it include:
Instructions for notification?
■
n
❑
❑
Pump station identifier?
■
n
n
n
Emergency phone number
■
n
n
n
Page: 18

Permit: WQCSD0278 Owner - Facility: Cummings Cove Company LLC
Inspection Date: 06/05/2013 Inspection Type: Collection. System Inspect Non Sampling Reason for Visit: Routine
Is public access limited? ■ n Cl n
Is pump station free of overflow piping? ■ n n n
Is the pump station free of signs of overflow? ■ ❑ n ❑
Are run times comparable for multiple pumps? yes: 8257.5 vs 6920.5
hours
Comment:
# 7 @ - 64 Triple Fairways Drive
Pump Station
Yes No
NA
NE
Pump station type
Duplex
Are pump station logs available?
■
Cl
n
n
Is it accessible in all weather conditions?
■
❑
n
n
# Is general housekeeping acceptable?
■
❑
n
n
Are all pumps present?
■
n
❑
n
Are all pumps operable?
■
n
n
n
Are wet wells free of excessive debris?
n
❑
n
Are upstream manholes free of excessive debris/signs of overflow?
■
❑
n
n
Are floats/controls for pumps/alarms operable?
■
n
n
n
Is "auto polling" feature/SCADA present?
n
n
■
Cl
Is "auto polling" feature/SCADA operational?
n
n
■
n
Is simple telemetry present?
■
n
n
n
Is, simple telemetry operational?
■
n
n
n
Are audio and visual alarms present?
■
Cl
n
❑
Are audio and visual alarms operable?
■
n
n
❑
Is the Pump station inspected as required?
■
n
n
❑
Are backflow devices in place?
n
n
■
n
Are backflow devices operable?
n
n
■
n
Are air relief valves in place?
n
n
■
n
Are air relief valves operable?
n
n
■
n
# Is an emergency generator available?
■
n
n
n
Can the emergency generator run the pumps?
■
n
n
n
Is the pump station equipped for quick hook-up?
■
❑
n
n
Page: 19

• 0
Permit: WQCSD0278 Owner - Facility: Cummings Cove Company LLC
Inspection Date: 06/05/2013 Inspection Type: Collection System Inspect Non Sampling
Reason for Visit:
Routine
Is the generator operable?
■
n
00
# Is fuel in tank and sufficient?
■
n
n
n
Is the generator inspected according to their schedule?
■
n
n
n
Is a 24-hour notification sign posted?
■
n
n
n
Does it include:
Instructions for notification?
■
n
n
n
Pump station identifier?
■
n
n
n
Emergency phone number
■
n
n
n
Is public access limited?
■
n
n
n
Is pump station free of overflow piping?
■
n
n
n
Is the pump station free of signs of overflow?
■
n
n
n
Are run times comparable for multiple pumps?
yes:
107 vs 66 hours
Comment:
# 8 @ - 1 Greenway Drive
Pump Station
Yes No
NA
NE
Pump station type
Simplex, Single
Are pump station logs available?
■
n
n
n
Is it accessible in all weather conditions?
■
n
n
fl
# Is general housekeeping acceptable?
■
n
n
n
Are all pumps present?
■
n
n
n
Are all pumps operable?
■
n
n
n
Are wet wells free of excessive debris?
■
❑
❑
❑
Are upstream manholes free of excessive debris/signs of overflow?
■
n
n
n
Are floats/controls for pumps/alarms operable?
■
n
n
n
Is "auto polling" feature/SCADA present?
n
n
■
n
Is "auto polling" feature/SCADA operational?
n
n
■
n
Is simple telemetry present?
■
n
n
n
Is simple telemetry operational?
■
❑
❑
0
Are audio and visual alarms present?
■
n
n
n
Are audio and visual alarms operable?
■
n
n
n
Page: 20

Permit: WQCSD0278 Owner - Facility: Cummings Cove Company LLC
Inspection Date: 06/05/2013 Inspection Type: Collection System Inspect Non Sampling
I
Reason for Visit:
Routine
Is the Pump station inspected as required?
■
n
n
n
Are backflow devices in place?
■
fl
❑
fl
Are backflow devices operable?
■
❑
0
El
Are air relief valves in place?
■
Are air relief valves operable?
■
n
n
n
# Is an emergency generator available?
■
n
Can the emergency generator run the pumps?
■
n
n
n
Is the pump station equipped for quick hook-up?
■
rl
Is the generator operable?
■
Q
El
0
# Is fuel in tank and sufficient?
n
n
n
■
Is the generator inspected according to their schedule?
■
n
n
n
Is a 24-hour notification sign posted?
■
0
❑
❑
Does it include:
Instructions for notification?
■
n
n
n
Pump station identifier?
■
Emergency phone number
■
❑
fl
171
Is public access limited?
■
fl
fl
fl
Is pump station free of overflow piping?
■
❑
❑
fl
Is the pump station free of signs of overflow?
■
n
❑
n
Are run times comparable for multiple pumps?
n/a:
simplex pump
Comment:
# 9 @ -121 Cummings Ridge Trail
Pump Station
Yes No
NA
NE
Pump station type
Duplex
Are pump station logs available?
■
n
fl
Is it accessible in all weather,conditions?
■
❑
fl
❑
# Is general housekeeping acceptable?
■
❑
0
Are all pumps present?
■
Are all pumps operable?
■
Are wet wells free of excessive debris?
■
n
❑
Page: 21

Permit: WQCSD0278 Owner -Facility: Cummings Cove Company LLC
Inspection Date: 06/05/2013 Inspection Type: Collection System Inspect Non Sampling
Reason for Visit:
Routine
Are upstream manholes free of excessive debris/signs of overflow?
■
n
n
n
Are floats/controls for pumps/alarms operable?
■
fl
❑
❑
Is "auto polling" feature/SCADA present?
n
n
■
n
Is "auto polling" feature/SCADA operational?
❑
❑
■
❑
Is simple telemetry present?
■
n
n
n
Is simple telemetry operational?
■
❑
❑
fl
Are audio and visual alarms present?
■
❑
❑
0
Are audio and visual alarms operable?
■
fl
❑
Q
Is the Pump station inspected as required?
■
0
fl
0
Are backflow devices in place?
❑
❑
■
0
Are backflow devices operable?
❑
❑
■
Are air relief valves in place?
fl
❑
■
Are air relief valves operable?
0
0
■
# Is an emergency generator available?
■
❑
❑
❑
Can the emergency generator run the pumps?
■
❑
❑
❑
Is the pump station'equipped for quick hook-up?
■
fl
❑
0
Is the generator operable?
■
# Is fuel in tank and sufficient?
❑
❑
rl
■
Is the generator inspected according to their schedule?
■
❑
❑
0
Is a 24-hour notification sign posted?
■
n
n
n
Does it include:
Instructions for notification?
■
Q
fl
❑
Pump station identifier?
■
n
n
n
Emergency phone number
■
Is public access limited?
■
❑
Is pump station free of overflow piping?
■
Q
❑
Q
Is the pump station free of signs of overflow?
■
❑
❑
❑
Are run times comparable for multiple pumps?
yes:- 22.5 vs 19.4 hours
Comment:
l
Page: 22

utltr/)Y �v
November. 10, 2008
Mr. Roy M. Davis
Environmental Engineer
NCDENR
2090 U.S. Highway 70
Swannanoa, NC 28778
Dear Mr. Davis:
Cummings Cove _ _--.pany, LLC Phone [phone]
20 Cummings Cove Parkway Fax [phone]
Hendersonville, North Carolina 28739
www.cummingscove.com
w
r � I
NOV 1 2 2008
a
- WATER C UALITY SECTION
ASPIEVILI_Er_�=GI�NA� OFFICE
t
Enclosed are copies of a page from the Cummings Cove Pump Station
Inspection Log, the System Operational Plan and an updated map of the system.
I spoke with James & James Environmental and they have ordered
emergency notification signs for each of the pump stations. Those should be
installed by month end.
I appreciate your assistance and feedback. If there is anything else you
need, please contact me.
Sincerely,
Ga Sherrill
E, ecutive Director of Operations
GS/nt
Attachment

LIFT STATION MANAGEMENT PLAN
1) MANAGEMENT QUALIFICATIONS:
A. QUALIFICATIONS AND TRAINING OF OWNERS AND OPERATORS
The operator of the facility is James & James Environmental Mgt.,lnc.. The breakdown is
as follows: Harry James - worked in environmental field since 1986; has operated numerous
systems consisting of wastewater, water, subsurface,spray irrigation, collections,distribution,.
community, non -community, and transient systems. He holds certificates in all of these fields.
Juanita James -worked in environmental field since 1991; has operated numerous systems
consisting of wastewater, water, subsurface,spray irrigation, collections,distribution,
community, non -community, and transient systems. She holds certificates in all of these fields.
One or more of the following employees have been assigned to your facility. Terry Barr holds
a C-well and grade II BWPSOCC; Michael Cagle holds a C-well and grade IV BWPSOCC;
Richard Garnett holds a C-well and grade 2 BWPSOCCC; Dannielle Hunter holds a C-well and
grade II BWPSOCC; Harold Minnick has experience with DWQ; Steve Nanney holds a
C-well and grade II BWPSOCC;Earl Newman holds a C-well, A -disc, C-surface and
Cross Connection. He was the ORC of the Town of Laurel Park; James Smith holds a
grade II BWPSOCC;Joseph Simmons holds a C-well and grade III BWPSOCC.
B. NAMES AND OPERATOR ID NUMBERS
Harry James:C-Well #976022;C-Dist #976022;Grade II #10430:Ilection'. #26662:Sub-Surface
#28065;Spray Irrigation # 14877: Physical/Chemical I #28863 Physical/,Chemical II #29301 T
Juanita James:C-Well #976021;C-Dist #976021;Grade III #24074 tollec,1ions .#26663:
Sub -Surface #28064;Spray Irrigation #25034: Physical/Chemical,) #28864;
Physical/Chemical II #29302
Terry Barr:C-Well #060267; Grade II #988877 II I FA
Michael Cagle:C-Well #973008; Grade IV #7105 .'` 1 l
' NOV 12 2008
Richard Garnett:C-Well #070294:Grade II #990790
Danielle Hunter:C-Well #020155:Grade II #12898--
p; *•:: WATER7 QUALITY SECTION
Harold Minnick: ! AsFiE V1L.LE r G1ONAL OFFIC—E
Steven Nanney:C-Well #020156:Grade II #12898 �r
Earl Newman:C-Well #974379:A-Dist #974379;C-Surface #974379:-rossiConnection #974379
James Smith:Grade II # 17141
Joseph Simmons: C-well #080272: Grade III #991 124
2) MANAGEMENT TRAINING
All personel associated with this company receives the required hours of continuing education each
year. Certificates are received and submitted with each license renewal at the end of each colander
year. This training is an approved course through the Public Water Supply.
3) POLICIES
A. RESPONSE AND NOTIFICATION IN CASE OF VIOLATIONS
All violations received by the owner are forwarded to the office of James & James Env. And
is researched within our files. A phone call or e-mail correspondence is then made with the
governing body to either make arrangements to re -send the needed paperwork.
The office of James & James Env follows up with the particular engineer to confirm that the violation
has been satisified.
Page 1 of 3

B. SAFETY PROCEDURES
James & James Environmental is very safety oriented. Safety glasses are to be worn to prevent
accidental splashing into the eyes and wipes are provided to clean up any exposed skin.
We require our operators to be around the metal piping the most minimum time
during thunder storms to lessen the possibility to be struck by lightning. All service trucks are
44's to lessen the possibility of accidents during inclement weather.
C. PROCEDURE FOR KEEPING AND COMPILING RECORDS
An individual file is maintained at James & James Env.. There are no files discarded, even if the allotted
time has passed. James & James Env works with the systems to ensure that all correspondence
received by the system is forwarded to James & James Env.
4) CE:M7ERG.EN-CY MA.NAG-EME—N-'T-PLAN..
A. CALL 911
B. LOCK CONTROL PANELS AND LIFT STATION LIDS
C. IDENTIFY POTENTIAL SOURCES OF CONTAMINATION
D. IDENTIFY LOCAL POLICE, PUBLIC HEALTH OFFICIALS; PRACTICE AN
EMERGENCY RESPONSE
E. POST EMERGENCY 24-HOUR NUMBERS AT THE FACILITY
F.-M"�E,R,GEIJCY��R,'ESPO'NSE P;LA I
1 If an environmental hazard, call 911, then
2 contact Harry or Juanita James, and
3 Harry or Juanita James will contact DWQ in Swannanoa, and
4 Harry or Juanita James will contact the owner or designated representative of the
system, and
❑5 Harry and/or Juanita James, or maintenance personnel will arrive on site quickly and stay for the
duration of the repair. Any and all persons and items needed for the emergency will be deployed
right away and will be on site until the emergency is corrected.
5) C�?PRERr �T�l'ON AyNI® but"h1iA TE i�t`.�I(CEAR_4 >k' .
A. CAPACITY OF PUMPS AND STORAGE TANKS
B. DOCUMENT NORMAL OPERATIONS
The assigned ORC or its back-up will arrive on site either daily or weekly depending on telemetry to
check system.
C. SOP'S
1. PLANT START-UP, SHUT DOWN, NORMAL OPERATION
Plant Start-up should only occur after a power outage. Ensure first that the breakers have
not been tripped and that all equipment is in operation mode. Second, start the equipment
and watch and listen for problems. Call with problems.
Plant shut down should only occur when repair is being make to the system and should be done by
Breaker.
2. RECORD KEEPING
A log book is kept on site, documenting all tests and work performed.
3. DECISIONS REGARDING PUBLIC HEALTH
Decisions regarding public health are made by joint effort including the Owners of James &
James Environmental, the system representative and the Regional Office. If notification is
needed, the recipients are notified by either phone, letter or posting in a public area.
Page 2 of 3

4 ,X.° 1A--J--RECOR.aSJN'�LCTU-UIiR EQ-U�PMERT-RR` PAIR (COST AND
REASON)
All equipment that is replaced is first approved by the system representative and is recorded
on the invoice to the system provided by James & James Environmental. A work order listing
the item, cost and installation is maintained by James & James Environmental Mgt., Inc.
5. MAINTAIN RECORDS IN A EASILY ACCESSIBLE LOCATION
All records are kept at the offices of James & James Environmental Mgt., Inc, and are
available for review at any time by the State representative or system representatives. Any
request of records are first approved by the system representative.
6. KEEP CONTAC—T'IN-JFO.RMATI.O2--�ACCESSIBLE
Maintained by the James & James Environmental Mgt, Inc. office personnel and is carried
with both Harry & Juanita James for quick response.
Page 3 of 3

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IN AT �RpG
r
North Carolina Department c
7 copy
SURFACE WATER PROTECTION
October 10, 2008
Mr. Garry Sherrill
Executive Director of Operations
Cummings Cove Company, LLC
20 Cummings Cove Parkway
Hendersonville, North Carolina 28739
Dear Mr. Sherrill:
Michael F. Easley, Governor
William G. Ross Jr., Secretary
ronment and Natural Resources
Coleen H. Sullins, Director
Division of Water Quality
Asheville Regional Office
SUBJECT: Compliance Evaluation Inspection
Wastewater Collection System
Cummings Cove
Collection System Permit Number
WQCSD0278
Henderson County
Attached you will find the report resulting from my. October 1, 2008 Compliance
Evaluation Inspection of the Cummings Cove wastewater collection system. I very much
appreciate you time on that date.
Please send me a copy of the system operational plan when completed as well as
the updated system map. Likewise, would you ask Harry James to send me a copy of a
typical page from the Cummings Cove pump station inspection log
After leaving your office I noticed that I was passing by one of Cumming Cove's
pump station. I took a look at that station and noticed that the wet well cover lid was not
secured by a lock. I strongly suggest that all pump station wet well cover lids be locked to
reduce potential of an accident. I also suggest that an emergency notification sign be
posted on each pump station identifying the station and giving a phone number to call in
event of an emergency..
I look forward to receiving the above requested documents. Should you have need
to discuss matters relating to the Company's wastewater collection system please do not
hesitate to call me at [phone].
Sincerely,
Roy M. avis
Environmental
Enginee
cc: Harry James, James & James Environmental Management
G:\WPDATA\DEMWQ\Henderson\Cummings Cove Collection System\CEI Cover Letter.08.doc
None Carolina
1Naturally
2090 U.S. Highway 70, Swannanoa, NC 28778 Telephone: [phone] Fax: [phone] Customer Service 1 877 623-6748

f J
Compliance Inspection Report
Permit: WQCSD0278 Effective: 09/28/07 Expiration: Owner: Cummings Cove Company LLC
SOC: Effective: Expiration: Facility: Cummings Cove - Mountain Crest Phases IV
&V
County: Henderson
Region: Asheville
Contact Person: Jack Mathis Title: Phone: [phone] Ext.2
Directions to Facility:
System Classifications:
Primary ORC:
Secondary ORC(s):
On -Site Representative(s):
Related Permits:
Certification: Phone:
Inspection Date: 10/01/2008 Entry Time: 09:00 AM Exit Time: 10:00 AM
Primary Inspector: Roy M Davis �'Yr� Phone: [phone]
Ext.4659
Secondary Inspector(s):
Reason .for Inspection: Routine Inspection Type: Compliance Evaluation
Permit Inspection Type: Deemed permitted collection system management and
operation
Facility Status: Q Compliant ■ Not Compliant
Question Areas:
Miscellaneous Questions
(See attachment summary)
Page: 1

I. .
Permit: WQCSD0278 Owner - Facility: Cummings Cove Company LLC
Inspection Date: 10/01/2008 Inspection Type: Compliance Evaluation Reason for Visit: Routine
Inspection Summary:
Cummings Cove is deemed permitted. The System includes 7 pump stations all with telemetry. Weekly inspections are
logged. The Company's system map needs updating (construction drawings are available), no operation and maintenance
plan, it is not now known if the system includes high priority lines. Given that the system serves a golf course community,
it is probably seen more often than yearly. At least one pump station cover lid was not secured with a lock and did not
display an emergency notification sign.
Page: 2

!I
)LS

�" North Carolina Department of --pg A ent
r : �T Environment and Natural Resources
i •
Ali' 2acl U-S. Highway 70, Swannanoa, Nc 28778 ❑ Addressee
nted Name) 0 Date of eliv
NCDENR F
different from item 1? "El Yes
YES, enter delivery address below: ❑ No
Mr. Shannon R. Ginn, Managing Member
Cummings Cove Company, LLC
.20 Cummings Cove Parkway
HendersonvilW, North Carolina 28739
_ _ _ _- - �_.Jervice Type
❑ Certified Mail ❑ Express Mail
❑ Registered ❑ Return Receipt for Merchandise
❑ Insured Mail ❑ C.O.D.
4. Restricted Delivery? Fxtra Fee) ❑ Yes
-- — F —
02 7064 093.2
�aaa P r! t !i 11 i t li' h !if
DO r...... QQ11 nnnn

UNITED STATES POSTAL SERVICE"'
ASHEVILLE NC
• Sender: Please print your name, address, 'a-n'-dLZI'P*-4Ninlfii—
CY)
TC7
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209n
M
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