WQCS00112_NOV and Intent to Assess_20201014

Compliance Inspection Report
Permit: WQCS00112 Effective: 04/01/17 Expiration: 03/31/25 Owner : Town of Pilot Mountain
SOC: Effective: Expiration: Facility: Pilot Mountain Collection System
County: Surry 126 W Main St
Region: Winston-Salem
Pilot Mountain NC 27041
Contact Person: Ronald Holt Title: Public Works Dir Phone: [phone]
Directions to Facility:
System Classifications: CS1,
Primary ORC: Darian G Goins Certification: 1007815 Phone: [phone]
Secondary ORC(s):
On -Site Representative(s):
Related Permits:
NC0026646 Town of Pilot Mountain - Pilot Mountain WWTP
Inspection Date: 09/25/2020 Entry Time 08:OOAM Exit Time: 01:OOPM
Primary Inspector: Gary Hudson Phone: [phone]
Secondary Inspector(s):
Reason for Inspection: Follow-up Inspection Type: Collection System Inspect Non Sampling
Permit Inspection Type: Collection system management and operation
Facility Status: ❑ Compliant Not Compliant
Question Areas:
Miscellaneous Questions General Sewer & FOG Ordinances
Capital Improvement Plan Map Reporting Requirements
Inspections Spill Response Plan Spills
Lines Pump Stations
(See attachment summary)
Page 1 of 7

Permit: WQCS00112 Owner - Facility: Town of Pilot Mountain
Inspection Date: 09/25/2020 Inspection Type : Collection System Inspect Non Sampling Reason for Visit: Follow-up
Inspection Summary:
*Old Barns (Station 2) August 2019 — Pump #1 in service, Pump #2 inoperable for over 2 years.
September 2020 — Pump #1 in service, Pump #2 inoperable for over 3 years. SCADA has been installed. A new pump has
been purchased but has not been installed.
Mountain View (Station 4) August 2019 — Both pumps in service. September 2020 — Both pumps still in service.
*Mayor (Station 4) August 2019 — Pump #1 inoperable for at least 10 years. Pump #2 in service. September 2020 — Pump
#1 inoperable. Pump #2 in service. A new pump was sitting on the wet well (waiting on a capacitor). SCADA has been
installed.
*Sunset (Station 5) August 2019 — Pump #1 inoperable. Pump #2 in service running on Pump #1 switchgear. September
2020 — Pump #1 inoperable. Pump #2 in service running on Pump #1 switchgear. A new motor for Pump #1 has been
purchased but has not been installed.
Civic Center (Station 6) August 2019 — Pump #1 in service. Pump #2 inoperable. September 2020 — Pump #1 in service.
Pump #2 has been repaired and is back in service. SCADA has been installed.
Shelly Brook (Station 7) August 2019 — Both pumps in service. September 2020 — Both pumps in service.
Middle School (Station # 20) (A newer pump station) August 2019 — Both pumps in service. September 2020 — Both pumps
in service. SCADA has been installed.
Slick Rock (Station 8) August 2019 — Both pumps in service. September 2020 — Both pumps in service.
Upper Crestwood (Station 9) August 2019 — Both pumps in service. September 2020 — Both pumps in service. SCADA has
been installed.
Lower Crestwood (Station 10) August 2019 — Pump #1 in service. Pump #2 inoperable. September 2020 — Pump #1 in
service. Pump #2 has been repaired and back in service. SCADA has been installed.
*FitAll (Station 11) August 2019 — Pump #1 in service. Pump #2 inoperable. September 2020 — Pump #1 in service. Pump
#2 inoperable.
**Nelson Street (Station 12) August 2019 — Pump #1 inoperable. Pump #2 in service. September 2020— The entire pump
station has been inoperable since January 2020. The town is paying to have the wet well pumped twice a week.
*J R Lynch (Station 13) August 2019 — Both pumps in service. September 2020 — Pump #1 inoperable. Pump #2 in service.
*Davis Street (Station 14) August 2019 — Pump #1 in service. Pump #2 inoperable. September 2020 — Pump #1 in service.
Pump #2 inoperable. A new pump has been purchased but not installed.
Intex (Station 15) August 2019 — Both pumps in service. September 2020 — Both pumps in service.
Effluent Pump Station (Station 19) August 2019 — Both pumps in service. September 2020 — Both pumps in service.
*Offsite (Station 18) August 2019 — Pump #1 inoperable. Pump #2 in service. September 2020 — Pump #1 inoperable.
Pump #2 in service. There was a new pump sitting on the ground by the wet well.
*Circle K (Station 16) August 2019 — Pump #1 inoperable. Pump #2 in service. September 2020 — Pump #1 in service.
Pump #2 inoperable.
Page 2 of 7

Permit: WQCS00112 Owner - Facility: Town of Pilot Mountain
Inspection Date: 09/25/2020 Inspection Type : Collection System Inspect Non Sampling Reason for Visit: Follow-up
*Lola Lane (Station 17) August 2019 — Pump #1 in service. Pump #2 inoperable. September 2020 — Pump #1 in service.
Pump #2 inoperable. A new pump has been purchased but not installed.
• Phone number on all pump station signs needs to be updated.
• * Indicates only one pump in service.
• ** Indicates neither pump in service.
Page 3 of 7

Permit: WQCS00112 Owner - Facility: Town of Pilot Mountain
Inspection Date: 09/25/2020 Inspection Type : Collection System Inspect Non Sampling Reason for Visit: Follow-up
General Yes No NA NE
Is there a properly designated primary ORC and at least one back-up of proper grade? ❑ ❑ ❑
Are logs being reviewed by the system management or owner on a regular basis? ❑ ❑ ❑
# What is that frequency? Monthly
# Are there any issues being addressed currently or any in the planning stages?
0
❑ ❑ ❑
Is there a specific pump failure plan available for all pump stations?
0
❑ ❑ ❑
Does plan indicate if pump parts/new pumps are in spare parts/equipment inventory?
0
❑ ❑ ❑
Are new/significantly upgraded pump stations equipped with anti -corrosion materials?
0
❑ ❑ ❑
Does the permittee have a copy of their permit?
0
❑ ❑ ❑
# Is permit expiring within the next 6 months?
❑
0 ❑ ❑
If Yes, has the Permittee applied for renewal?
❑
❑ 0 ❑
Comment: The permit became effective April 1. 2017. and will expire on March 31. 2025.
The entire wastewater collection system has recently been smoke tested by Withers/Ravenel.
Sewer and FOG Ordinances Yes No NA NE
Is Sewer Use Ordinance (SUO) or other Legal Authority available? ❑ ❑ ❑
Does it appear that the Sewer Use Ordinance is enforced? ❑ ❑ ❑
Is there a Grease Control Program that legally requires grease control devices? ❑ ❑ ❑
What is the standard grease trap cleaning requirement in the FOG ordinance?
Is Grease Control Program enforced via periodic inspections/records review?
Is action taken against violators?
# Have satellite systems adopted an equivalent or more stringent ordinance?
Is grease/sewer education program documented with req'd customer distribution?
# Are other types of education tools used like websites, booths, special meetings, etc?
If Yes, what are they? (This can reduce mailing to annual.)
Comment:
Capital Improvement Plan
Has a Capital (CIP) or System Improvement Plan been developed and adopted?
Is it designated for wastewater only or does it have a dedicated section?
Does CIP cover three to five year period of earmarked improvements?
Does CIP include description of project area?
Does CIP include description of existing facilities?
Does CIP include known deficiencies?
Does CIP include forecasted future needs?
Yes No NA NE
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• ❑ ❑ ❑
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• ❑ ❑ ❑
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Page 4 of 7

Permit: WQCS00112 Owner - Facility: Town of Pilot Mountain
Inspection Date: 09/25/2020 Inspection Type : Collection System Inspect Non Sampling Reason for Visit: Follow-up
Comment: During the inspection the inspector was shown an electronic version of the Capital
Improvement
Plan that appeared to meet all permit requirements.
Map
Yes No NA NE
Is there a overall sewer system map?
0
❑ ❑ ❑
Does the map include:
Pipe Type (GS/FM)
❑ ❑ ❑
Pipe sizes
❑ ❑ ❑
Pipe materials (PVC, DIP, etc)
❑ ❑ ❑
Pipe location
❑ ❑ ❑
Flow direction
❑ ❑ ❑
Approximate pipe age
❑ ❑ ❑
Pump station ID, location and capacity
❑ ❑ ❑
# Force main air release valve location & type
❑ ❑ ❑
# Location of satellite connections
❑
❑ ❑
Is the map being updated for changes/additions within 1 year of activation?
❑
❑ 0 ❑
Comment: The Town has a map that meets most all of the permit requirements.
Reporting Requirements Yes No NA NE
# Have there been any sewer spills in the past 3 years? ❑ ❑ ❑
If Yes, were they reported to the Division if meeting the reportable criteria? ❑ ❑ ❑
If applicable, is there documentation of press releases and public notices issued? ❑ ❑ ❑
Is an Annual Wastewater Performance Report being filed with the Division, if required? ❑ ❑ ❑
Is the report being made available to all its sewer customers? ❑ ❑ ❑
# How is it being made available?
Comment:
Inspections Yes No NA NE
Are adequate maintenance records maintained? ❑ ❑ ❑
Are pump stations being inspected at the required frequency? ❑ ❑ ❑
# Is at least one complete functionality test conducted weekly per pump station? ❑ ❑ ❑
Is there a system or plan in place to observe the entire system annually? ❑ ❑ ❑
Is the annual inspection documented? ❑ ❑ ❑
# Does the system have any high -priority lines/locations? ❑ ❑ ❑
Are inspections of HPL documented at least every 6 months? ❑ ❑ ❑
Are new lines being added to the HPL list when found or created? ❑ ❑ 0 ❑
Comment: Mr. Goins has done a good mob of petting the inspection records and log books back in
compliance with permit requirements.
Spill Response Action Plan Yes No NA NE
Page 5 of 7

Permit: WQCS00112 Owner - Facility: Town of Pilot Mountain
Inspection Date: 09/25/2020 Inspection Type : Collection System Inspect Non Sampling
Reason for Visit: Follow-up
Is a Spill Response Action Plan available?
0
❑ ❑ ❑
Is a Spill Response Action Plan available for all personnel?
0
❑ ❑ ❑
Does the plan include:
24-hour contact numbers
❑ ❑ ❑
Response time
❑ ❑ ❑
Equipment list and spare parts inventory
❑
❑ ❑
Access to cleaning equipment
❑ ❑ ❑
Access to construction crews, contractors, and/or engineers
❑ ❑ ❑
Source of emergency funds
❑
❑ ❑
Site sanitation and cleanup materials
❑ ❑ ❑
Post-overflow/spill assessment
❑ ❑ ❑
Does the Permittee appear to respond within 2 hours of first knowledge of a spill?
❑ ❑ ❑
Comment:
aR!!!S Yes No NA NE
Is system free of known points of bypass? 0 ❑ ❑ ❑
If No, describe type of bypass and location
Are all spills or sewer related issues/complaints documented? ❑ ❑ ❑
# Are there repeated overflows/problems (2 or more in 12 months) at same location? ❑ ❑ ❑
# If Yes, is there a corrective action plan? ❑ ❑ 0 ❑
Comment:
Lines/Right-of-Ways/Aerial Lines Yes No NA NE
Please list the Lines/Right of Ways/Aerial Lines Inspected:
Are right-of-ways/easements maintained for full width for access by staff/equipment? ❑ ❑ ❑
If No, give details on temporary access:
Is maintenance documented? ❑ ❑ ❑
Are gravity sewer cleaning records available? ❑ ❑ ❑
Has at least 10% of lines older than 5 yrs been cleaned annually? ❑ ❑ ❑
Were all areas/lines inspected free of issues? ❑ 0 ❑ ❑
Comment:
Pump Stations
Yes No NA NE
Please list the Pump Stations Inspected:
All 19 pump/lift stations were inspected. The discrepancies are listed in the summary section of this report.
# Number of duplex or larger pump stations in system 19
# Number of vacuum stations in system 0
Page 6 of 7

Permit: WQCS00112 Owner - Facility: Town of Pilot Mountain
Inspection Date: 09/25/2020 Inspection Type : Collection System Inspect Non Sampling
Reason for Visit: Follow-up
# Number of simplex pump stations in system
0
# Number of simplex pump stations in system serving more than one building
0
How many pump/vacuum stations have:
# A two-way "auto polling" communication system (SCADA) installed?
6
# A simple one-way telemetry/communication system (auto -dialer) installed?
0
For pump stations inspected:
Are they secure with restricted access?
0
❑ ❑ ❑
Were they free of by-pass structures/pipes?
0
❑ ❑ ❑
Were wet wells free of excessive grease/debris?
❑
❑ ❑
# Do they all have telemetry installed?
❑
0 ❑ ❑
Is the communication system functional?
❑
❑ 0 ❑
Is a 24-hour notification sign posted ?
0
❑ ❑ ❑
Does the sign include:
Owner Name?
0
❑ ❑ ❑
Pump station identifier?
0
❑ ❑ ❑
# Address?
0
❑ ❑ ❑
Instructions for notification?
❑
0 ❑ ❑
24-hour emergency contact numbers?
❑
0 ❑ ❑
Are audio and visual alarms present?
0
❑ ❑ ❑
Are audio and visual alarms operable?
0
❑ ❑ ❑
# Is there a backup generator or bypass pump connected?
❑
❑ ❑
If tested during inspection, did it function properly?
❑
❑ ❑
Is the back-up system tested at least bi-annually under normal operating conditions?
❑
❑ ❑
# Does it have a dedicated connection for a portable generator?
❑
❑ ❑
# Is the owner relying on portable units in the event of a power outage?
❑
❑ ❑
# If Yes, is there a distribution plan?
❑
❑ ❑
If Yes, what resources (Units/Staff/Vehicles/etc) are included in Plan?
# Does Permittee have the approved percentage of replacement simplex pumps? ❑ ❑ 0 ❑
Is recordkeeping of pump station inspection and maintenance program adequate? 0 ❑ ❑ ❑
Do pump station logs include at a minimum:
Inside and outside cleaning and debris removal? 0 ❑ ❑ ❑
Inspecting and exercising all valves? 0 ❑ ❑ ❑
Inspecting and lubricating pumps and other equipment? 0 ❑ ❑ ❑
Inspecting alarms, telemetry and auxiliary equipment? 0 ❑ ❑ ❑
Comment:
Page 7 of 7