NCG500151_G Drive File Scan Up To 10/14/2020

December 13, 2019
Kairas Parvez
Evergreen Packaging
1329 Howell Mill Rd
Waynesville, NC 28786

SUBJECT: Compliance Inspection Report
Waynesville Plant
NPDES WW Permit No. NCG500151
Haywood County

Dear Permittee:

The North Carolina Division of Water Resources conducted an inspection of the Waynesville Facility on
12/12/2019. This inspection was conducted to verify that the facility is operating in compliance with the
conditions and limitations specified in NPDES WW Permit No. NCG500151. The findings and comments
noted during this inspection are provided in the enclosed copy of the inspection report entitled
"Compliance Inspection Report".

There were no significant issues or findings noted during the inspection and therefore, a response to this
inspection report is not required. If you wish to pursue rescission of the permit, please contact us.

If you should have any questions, please do not hesitate to contact me with the Water
Quality Regional Operations Section in the Asheville Regional Office at 828-296-4500 or via email at
[e-mail].

Sincerely,

Tim Heim, P.E., Environmental Engineer
Water Quality Regional Operations Section
Asheville Regional Office
Division of Water Resources, NCDEQ

ATTACHMENTS

Ec: WQS-ARO Server, LF

G:\WR\WQ\Haywood\Wastewater\General\NCG50 Non-Contact\NCG500151 Evergreen Waynesville Packaging\2019 CEI\20191213_NCG500151_CEI.Docx

DocuSign Envelope ID: A2BAAFCB-400E-41A3-BFF1-2723FF394634
EPA
United States Environmental Protection Agency
Washington, D.C. 20460
Water Compliance Inspection Report
Form Approved.
OMB No. 2040-0057
Approval expires 8-31-98
Section A: National Data System Coding (i.e., PCS)
Transaction Code NPDES yr/mo/day Inspection Type Inspector Fac Type
1 N 52 NCG500151 19/12/12 C S31112171819 20
21 66
Inspection Work Days Facility Self-Monitoring Evaluation Rating B1 QA ----------------------Reserved-------------------
N67707172 73 74 75 80
Section B: Facility Data
Name and Location of Facility Inspected (For Industrial Users discharging to POTW, also include
POTW name and NPDES permit Number)
Waynesville Plant
1329 Howell Mill Rd
Waynesville NC 28786
Entry Time/Date Permit Effective Date
Exit Time/Date Permit Expiration Date
10:00AM 19/12/12 15/10/01
Name(s) of Onsite Representative(s)/Titles(s)/Phone and Fax Number(s)
///
Tracy James Willis/ORC/828-646-2480/
Other Facility Data
12:00PM 19/12/12 20/07/31
Name, Address of Responsible Official/Title/Phone and Fax Number
Chet C Chiles,1329 Howell Mill Rd Waynesville NC 28786//828-646-2381/8286466892 Contacted
No
Section C: Areas Evaluated During Inspection (Check only those areas evaluated)
Permit Flow Measurement Operations & Maintenance Records/Reports
Facility Site Review Effluent/Receiving Waters
Section D: Summary of Finding/Comments (Attach additional sheets of narrative and checklists as necessary)
(See attachment summary)
Name(s) and Signature(s) of Inspector(s)Agency/Office/Phone and Fax Numbers Date
Timothy H Heim DWR/ARO WQ/828-296-4665/
Mikal Willmer DWR/Division of Water Quality/828-296-4686/
Signature of Management Q A Reviewer Agency/Office/Phone and Fax Numbers Date
EPA Form 3560-3 (Rev 9-94) Previous editions are obsolete.
Page#1
DocuSign Envelope ID: A2BAAFCB-400E-41A3-BFF1-2723FF394634
12/13/2019
12/13/2019
NPDES yr/mo/day
19/12/12
Inspection Type
C3111218
1
Section D: Summary of Finding/Comments (Attach additional sheets of narrative and checklists as necessary)
Tim Heim and Mikal Willmer of the Asheville Regional Office performed a routine Compliance
Evaluation Inspection of the facility on December 12, 2019. Kairas Parvez and Alan Denney
(Evergreen Packaging) assisted with the inspection. The facility appeared well maintained and
operated at the time of the inspection.
The following items were noted during the inspection:
The facility reports that all non-contact cooling water discharge has been plumbed to Waynesville city
sewer since approximately 2015, and the facility no longer has any wastewater discharge to outfalls
other than city sewer. It is recommended that the facility consider requesting rescission of this permit
and permanently plugging the outfall.
NCG500151 17 (Cont.)
Page#2
DocuSign Envelope ID: A2BAAFCB-400E-41A3-BFF1-2723FF394634
Permit:NCG500151
Inspection Date:12/12/2019
Owner - Facility:
Inspection Type:
Waynesville Plant
Compliance Evaluation
Operations & Maintenance Yes No NA NE
Is the plant generally clean with acceptable housekeeping?
Does the facility analyze process control parameters, for ex: MLSS, MCRT, Settleable
Solids, pH, DO, Sludge Judge, and other that are applicable?
Comment:
Permit Yes No NA NE
(If the present permit expires in 6 months or less). Has the permittee submitted a new
application?
Is the facility as described in the permit?
# Are there any special conditions for the permit?
Is access to the plant site restricted to the general public?
Is the inspector granted access to all areas for inspection?
Comment:
Page#3
DocuSign Envelope ID: A2BAAFCB-400E-41A3-BFF1-2723FF394634
1
Heim, Tim
From:Nick McCracken <[e-mail]>
Sent:Thursday, June 25, 2015 10:31 AM
To:Heim, Tim
Subject:RE: Meeting tomorrow
Attachments:20150624_124206.jpg; ATT00001.txt
Tim,

The day you arrived with Jeff to look at Waynesville we observed the sheen at the outfall. No other observations of oil or
sheens had been noted by any of the EHS or Waynesville staff prior to that time. I made a call to John Ferguson,
Waynesville Maintenance Supervisor, requesting that we place oil absorbing booms around the outfall and to begin to
search for the source of the release. They were performing an outage that day on Line #3 and already had jobs in place
to replace the faulty equipment. What they found was a heat exchanging oil cooler that had developed a leak. This
allowed a small amount of oil to enter the system. We replaced the faulty equipment and put it on city water. This
means that in the future this will go to the city sewer system instead of the water pit. We also placed an oil absorbing
boom inside the water pit inside the Line #1 & Line #2 chiller room. This is the area you observed that day with the
calcium thiosulfate and accompanying pumps. Since the time you visited we have reduced the level of the water in the
pit to prevent water from overflowing to the creek. However, there are times where water could overflow because of
operations but in its current state it is very minimal. Currently, we are organizing with an onsite contractor to provide a
vacuum truck and jetting equipment so that we can jet the existing line and remove any further traces of oil. Also, we
made another round inside the plant to look for any additional suspects. As a precaution, we placed additional oil
absorbent pads around some of the drive ends at the laminators on Line #1 & Line #2 as that they are positioned near
the head of the floor drain sewer. I will let you know if we find any other issues or concerns that might affect the water
system and the outfall.

Nick

From: Heim, Tim [mailto:[e-mail]]
Sent: Wednesday, June 24, 2015 2:40 PM
To: Nick McCracken
Subject: RE: Meeting tomorrow

Thanks Nick, I got your follow up VM this afternoon, can you e-mail me a quick summary reiterating the measures you
have taken to mitigate the residual? I talked to Jeff and I think as long as you continue to monitor and confirm that the
suspect air compressor was the culprit we can finish the inspection and be in good shape.

Tim Heim, P.E.
NCDENR - Division of Water Resources
Water Quality Regional Operations Section
Asheville Regional Office
2090 U.S. 70 Highway
Swannanoa, NC 28778
t: 828-296-4500 f: 828-299-7043
[e-mail]
www.ncwaterquality.org

Notice: E-mail correspondence to and from this address may be subject to the North Carolina Public Records Law and therefore may be disclosed to
third parties.

2
From: Nick McCracken [mailto:[e-mail]]
Sent: Wednesday, June 24, 2015 8:23 AM
To: Heim, Tim
Subject: RE: Meeting tomorrow

I'm heading back over there today. I'll let you know if I see anything odd.

Nick

Sent from my Verizon Wireless 4G LTE smartphone

-------- Original message --------
From: "Heim, Tim" <[e-mail]>
Date: 06/24/2015 7:57 AM (GMT-05:00)
To: Nick McCracken <[e-mail]>
Subject: RE: Meeting tomorrow
Thanks Nick, that’s a great summary.

Tim Heim, P.E.
NCDENR - Division of Water Resources
Water Quality Regional Operations Section
Asheville Regional Office
2090 U.S. 70 Highway
Swannanoa, NC 28778
t: 828-296-4500 f: 828-299-7043
[e-mail]
www.ncwaterquality.org

Notice: E-mail correspondence to and from this address may be subject to the North Carolina Public Records Law and therefore may be disclosed to
third parties.

From: Nick McCracken [mailto:[e-mail]]
Sent: Tuesday, June 23, 2015 2:30 PM
To: Heim, Tim; Menzel, Jeff
Cc: John Ferguson; Dan Meyer
Subject: RE: Meeting tomorrow
3

Tim,

I spoke with John Ferguson, the man you met that day, and he informed me that what they found was an heat
exchanging oil cooler on the air compressor that developed a small leak. The unit was taken out of service and replaced.
The unit was then placed on city water (which will go to the city sewer) and has remained that way. The oil booms were
left in place and we continue to monitor the outfall as well as the pit on the inside for oil. This is/was a very rare event
and after discussions with the rest of the EHS staff at the mill we all could not recall a single time where any oil has been
present. We here at the Canton Mill do a weekly walk-through of the facility and have been for years. This doesn’t
include the Waynesville maintenance rounds to check the system each shift. If there’s any other information you need
please let us know.

Nick

From: Heim, Tim [mailto:[e-mail]]
Sent: Tuesday, June 23, 2015 7:55 AM
To: Nick McCracken; Menzel, Jeff
Subject: RE: Meeting tomorrow

Good Morning Nick,

Any follow up info on the sheen we observed during our visit to the Waynesville facility?

Thanks
-Tim

Tim Heim, P.E.
NCDENR - Division of Water Resources
Water Quality Regional Operations Section
Asheville Regional Office
2090 U.S. 70 Highway
Swannanoa, NC 28778
4
t: 828-296-4500 f: 828-299-7043
[e-mail]
www.ncwaterquality.org

Notice: E-mail correspondence to and from this address may be subject to the North Carolina Public Records Law and therefore may be disclosed to
third parties.

From: Nick McCracken [mailto:[e-mail]]
Sent: Tuesday, June 09, 2015 4:24 PM
To: Menzel, Jeff
Cc: Heim, Tim
Subject: RE: Meeting tomorrow

Jeff / Tim,

Good to see you today. Tim it was a pleasure to meet you as well. Attached is the analytical report you requested during
out meeting. Let me know if you need anything else.

Nick

Nick McCracken
EHS Water Supervisor
Evergreen Packaging Inc. Canton Mill
[e-mail]
Office [phone]
Mobile [phone]
Fax [phone]

DISCLAIMER: This electronic message together with any attachments is confidential. If you are not the intended recipient, do not copy, disclose or use the
contents in any way. Please also advise us by return e-mail that you have received the message and then please destroy. Evergreen Packaging is not
responsible for any changes made to this message and / or any attachments after sending by Evergreen Packaging. We use virus scanning software but exclude
all liability for viruses or anything similar in this email or any attachment.
5

From: Menzel, Jeff [mailto:[e-mail]]
Sent: Tuesday, June 09, 2015 8:43 AM
To: Nick McCracken
Subject: RE: Meeting tomorrow

Can we move it to 1:30 instead.
At the WWTP?

Jeff Menzel - [e-mail]
North Carolina Dept. of Environment and Natural Resources
Division of Water Resources
NCDENR Asheville Water Quality Regional Operations Section
2090 U.S. 70 Highway
Swannanoa, NC 28778
Tel: [phone]
Fax: [phone]

E-mail correspondence to and from this address may be subject to
the North Carolina Public Records Law and may be disclosed to third parties.

From: Nick McCracken [mailto:[e-mail]]
Sent: Tuesday, June 09, 2015 8:06 AM
6
To: Menzel, Jeff
Subject: RE: Meeting tomorrow

At Waynesville?

Sent from my Verizon Wireless 4G LTE smartphone

-------- Original message --------
From: "Menzel, Jeff" <[e-mail]>
Date: 06/09/2015 8:02 AM (GMT-05:00)
To: Nick McCracken <[e-mail]>
Subject: RE: Meeting tomorrow
How about 1pm.

Jeff Menzel - [e-mail]
North Carolina Dept. of Environment and Natural Resources
Division of Water Resources
NCDENR Asheville Water Quality Regional Operations Section
2090 U.S. 70 Highway
Swannanoa, NC 28778
Tel: [phone]
Fax: [phone]

E-mail correspondence to and from this address may be subject to
7
the North Carolina Public Records Law and may be disclosed to third parties.

From: Nick McCracken [mailto:[e-mail]]
Sent: Monday, June 08, 2015 1:07 PM
To: Menzel, Jeff
Subject: RE: Meeting tomorrow

Sounds good Jeff. I've got a couple of people I'd like you to meet as well. What time can we expect you?

Nick

Sent from my Verizon Wireless 4G LTE smartphone

-------- Original message --------
From: "Menzel, Jeff" <[e-mail]>
Date: 06/08/2015 10:45 AM (GMT-05:00)
To: Nick McCracken <[e-mail]>
Subject: Meeting tomorrow
Nick,
I was wondering If you would be around tomorrow afternoon. We have a new engineer on staff that I would
like to bring by for an introduction and would also like to discuss permit NCG500151. I know it is short notice.
Please let me know if you can accommodate this?
Thanks,

Jeff

Jeff Menzel - [e-mail]
8
North Carolina Dept. of Environment and Natural Resources
Division of Water Resources
NCDENR Asheville Water Quality Regional Operations Section
2090 U.S. 70 Highway
Swannanoa, NC 28778
Tel: [phone]
Fax: [phone]

E-mail correspondence to and from this address may be subject to
the North Carolina Public Records Law and may be disclosed to third parties.

Email correspondence to and from this sender is subject to the N.C. Public Records Law and may be disclosed to third parties.
DISCLAIMER: This electronic message together with any attachments is confidential. If you are not the intended recipient,
do not copy, disclose or use the contents in any way. Please also advise us by return e-mail that you have received the
message and then please destroy. Evergreen Packaging is not responsible for any changes made to this message and /
or any attachments after sending by Evergreen Packaging. We use virus scanning software but exclude all liability for
viruses or anything similar in this email or any attachment.

Email correspondence to and from this sender is subject to the N.C. Public Records Law and may be disclosed to third parties.
DISCLAIMER: This electronic message together with any attachments is confidential. If you are not the intended recipient,
do not copy, disclose or use the contents in any way. Please also advise us by return e-mail that you have received the
message and then please destroy. Evergreen Packaging is not responsible for any changes made to this message and /
or any attachments after sending by Evergreen Packaging. We use virus scanning software but exclude all liability for
viruses or anything similar in this email or any attachment.

9

Email correspondence to and from this sender is subject to the N.C. Public Records Law and may be disclosed to third parties.
DISCLAIMER: This electronic message together with any attachments is confidential. If you are not the intended recipient,
do not copy, disclose or use the contents in any way. Please also advise us by return e-mail that you have received the
message and then please destroy. Evergreen Packaging is not responsible for any changes made to this message and /
or any attachments after sending by Evergreen Packaging. We use virus scanning software but exclude all liability for
viruses or anything similar in this email or any attachment.
DISCLAIMER: This electronic message together with any attachments is confidential. If you are not the intended recipient,
do not copy, disclose or use the contents in any way. Please also advise us by return e-mail that you have received the
message and then please destroy. Evergreen Packaging is not responsible for any changes made to this message and /
or any attachments after sending by Evergreen Packaging. We use virus scanning software but exclude all liability for
viruses or anything similar in this email or any attachment.