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Home My WebLink AboutWQCS00367_Email_20200902Strickland, Bev From: Mingus, Joel A <JAMingus@aquaamerica.com> Sent: Wednesday, September 2, 2020 10:01 AM To: West, Brian S Cc: Braxton, Raymond L Subject: RE: [EXTERNAL] Cannonsgate Attachments: NC —FOG LETTERMarch2020_Final.pdf, FOG.docx; Protecting Your Sewer from Fats.docx; FOG_Sliderjpg External email. Do not click links or open attachments unless you verify. Send all suspicious email as an attachment to report.spam@nc.gov Thanks Steve, Attached is the letter that went to all Sewer customers in March 2020, it is scheduled to go out again this month. We also have FOG information on our Facebook and Instagram, along with our website blog. Example: https://blog.aguaamerica.com/post/2017/11/21/Dont-let-fats-oils-and-grease-ruin-your-festive-feasts.aspx I attached 3 examples I copied from those sources as well. The screen shot below is our 5 year budget for a group of 5 systems/plants that includes Cannonsgate, any of the blankets (B) is funds allocated to those plants and can be used at any one of them as need comes up. I also included Cannonsgate projects(P), although they may not be specific to the collection system. fp_number - I f I Region Project Description - Ico_b: - r 2020 FP36101524783 B ANC WW - Coast Force Main Renovation Coast 35±1016 6.000.0 FP35101577653 B ANC WUV - Coast Gravity Mains Coast 35.+1015 6.500.0 FP35101524781 B ANC VVW - Coast Electrical Renovations Coast 35.+1015 35.100.0 FP36101624782 B ANC VVW - Coast Driveways & Grounds Coast 35.+1016 12.460.0 FP36101524786 B ANC VVW - Coast WWTP Renovations Coast 35.+1016 47.115.0 FP36101624788 B ANC WW - Coast Renovate Holding Ponds Coast 35.+1016 4.880.0 FP36101624794 B ANC WUV - Coast Renovate Lift Stations Coast 35.+1016 13.286.0 FP36101688424 P ANC WUV- Coast Cannonsgate building improvements 35?1016 0.0 FP36101588426 P ANC WW - Coast Cannonsgate rebuild infiltratn pond 35±1016 0.0 FP35101588426 P ANC WUV - Coast Cannonsgate rpl upset pond liner 35.+1015 0.0 FP35101524793 B ANC WW - Coast Pumping Equipment Coast 35.+1015 24.220.0 FP36101624792 B ANC WUV - Coast Grinder Pumps Coast 35.+1016 125.466.0 FP36101524787 B ANC WUV - Coast WWTP Equipment Coast 35.+1016 8T-425.0 FP36101624791 B ANC WUV - Coast Lab Equipment WUV Coast 35.+1016 3.036.0 FP36101624789 B ANC VVW - Coast Renovate Spray Irrigation Coast 35.+1016 18.255.0 FP36101678316 B ANC WUV- Coast Spray Field Maintenance 35?1015 10.000.0 FP36101586363 B ANC WUV - Coast Subsurface Disposal Coast 35±1016 2.000.0 FP35101577655 B ANC WUV - Coast Generators Coast 35.+1016 4.650.0 FP35101524790 B ANC WUV - Coast Tools & Safety Equip Coast 35.+1015 1.500.0 FP36101607494 P ANC VVW - Coast SSIC Canonsgate Rplc Membrane 35.+1016 0.0 FP36101588865 P ANC VVW - Coast 3SSIC Replace LS.AA TP Pumps _ 35.+1016 0.0 FP36101615537 P ANC VVW- Coast SSIC Replace LSiVVVVTP Pumps Coast 11.026.0 FP36101616647 B ANC VVW - Coast Services WW Coast _36.i1016 35.+1016 7.600.0 FP36101616665 B ANC WW- Coast GP Service Line Coast 35?1016 2.246.0 Thank you, 1 Joel Mingus Area Manager — NC Coastal Aqua North Carolina 251 Merchants Circle, Building 24-i, Hampstead, NC 28443 0:910.270.1412 F:910.270.3147 000 From: West, Brian S <steve.west@ncdenr.gov> Sent: Wednesday, September 2, 2020 9:17 AM To: Mingus, Joel A <JAMingus@aquaamerica.com> Cc: Braxton, Raymond L <RLBraxton@aquaamerica.com> Subject: RE: [EXTERNAL] Cannonsgate CAUTION: This email originated from outside of the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Thanks Joel. Could you respond to the following? 1) Permit condition 1(6): Has CIP been updated in the past 5 years? Has a copy been forwarded to the Wilmington Office? 2) 1(5): Do you have documentation of biannual distribution of FOG material to customers? Raymond provided all other documentation I needed to see. I appreciate his help during the site visit Steve West Environmental Specialist NCDEQ Division of Water Resources Wilmington Regional Office (910) 520-3510 From: Mingus, Joel A [mailto:JAMingus@aquaamerica.com] Sent: Wednesday, September 2, 2020 8:18 AM To: West, Brian S <steve.west@ncdenr.gov> Cc: Braxton, Raymond L <RLBraxton@aquaamerica.com> Subject: RE: [EXTERNAL] Cannonsgate External email. Do not click links cments unless you verify. report.spam@nc.gov Hey Steve, I hope all is going well with you and you are staying healthy. Due to COVID I would offer to send you any records to review as a first step if you are willing. Raymond said you both specifically discussed jetting records. I should be able to email you an invoice for those if that is acceptable. Did you have anything else specifically that you wanted to see. We have not had any SSO in the past several years on that system. And I believe he showed you the list of emergency contractors hanging at Cannonsgate. Thank you, .#4V L'L Joel Mingus Area Manager — NC Coastal Aqua North Carolina 251 Merchants Circle, Building 244, Hampstead, NC 28443 0: 910.270.1412 F:910.270.3147 000 From: West, Brian S <steve.west@ncdenr.gov> Sent: Wednesday, September 2, 2020 7:36 AM To: Mingus, Joel A <JAMingus@aquaamerica.com> Subject: [EXTERNAL] Cannonsgate CAUTION: This email originated from outside of the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Hello Joel, I did a collection system site visit with Raymond last week and was wondering if I could come by the office sometime next week and look at some of the paperwork. Thanks Steve West Environmental Specialist NCDEQ Division of Water Resources Wilmington Regional Office (910) 520-3510 Don't let fats, oils and grease ruin your festive feasts November 21st, 2017 3:58 PM Comments (0) r• s _MIMMV(I Fat, oil and grease solidify in household drains and, over time, can completely block pipes. The holiday season is upon us and that means families will be spending lots of time in the kitchen in the coming weeks. Whether you'll be cooking a festive feast or baking sweet treats, nothing can put a damper on holiday cheer quite like a stopped -up sink or costly drain clog. So how can you avoid clogged pipes this holiday season? The best way is to know what can and cannot go down your household pipes. The most common causes of clogs are fats, oils and grease, which can solidify in household drains and, over time, completely block pipes. Many common foods — including sauces, meats, dairy, cooking oil, butter, food scraps and lard — contain fats, oils and grease that can contribute to Blocked pipes can back up raw sewage, causing serious health hazards. It can also create an overflow of raw sewage into parks, yards and streets, and pollute groundwater. On top of sewage overflow, blocked pipes can increase costs for local wastewater utilities and their customers. After all, just like a clog can cause issues in your home, in extreme cases, giant clogs can build up in public wastewater systems, too. Check out this story about a huge "fatberg" that recently caused the public wastewater system in Baltimore to overflow — a story so strange it was even epitomized on a recent episode of "Saturday Night Live" ( see 1:04 mark)! This holiday season, Aqua is offering customers the following tips to keep in mind as you prepare for holiday cooking and baking: • Never pour grease down sink drains or into toilets. Instead, pour it into a metal can, wait for it to cool, and dispose in the trash! • Use strainers in sink drains to catch food scraps and other solids. • Scrape food scraps and grease into a trash can. • Remember that garbage disposals do not keep grease out of plumbing systems or prevent clogs. • Avoid flushing wipes down the toilet. Baby wipes — and even wipes marketed as being "flushable" — don't break down and can cause back ups and clogs. Aqua does its part to ensure that local pipes and wastewater systems are free of clogs and operating at full capacity. You can do your part by taking necessary steps to avoid clogged pipes. Visit AquaAmerica.com for more information. Tags : Fats . Oils . Greases . Avoid Clogs . Drain Clogs Share This Post: Related posts Decrease the grease with these easy tipsAqua is here to help you keep any and all grease monsters out of your home.Say Goodbye to Grease! We have a lot to be thankful for this holiday season and clean plumbing is near the top of th... World Toilet Day highlights global need for sanitationBy Aqua Vice President and Chief Environmental Officer Chris Crockett Today, 4.5 billion peopl... FP35101521B ANC WW-Coast Force Main Remotion Coast 35/1015 5,00000 515000 6,30600 586+-00 563000 FP3510157T653B ANC WW-Coast Gravity Mains Coast 35/1015 6,50000 6,69500 6,89600 710000 7,31000 FP35101526781 B ANC VYYV-Coast Electrical Renovations Coast 35/1015 35,10000 3615500 37,24000 38,35500 3950500 FP35101526782B ANC VJYV-Coast Predates S Grounds Coast 35/1015 1$45000 1$82000 13,20600 13,60000 16,00500 FP35101526786B ANC VJYV-Coast VJtMP Renovations Coast 35/1015 6],11500 68,53000 49,98600 51,685-00 S3,03000 FP35101526788 B ANC VJYV-Coast Renovate Holding Ponds Coast 35/1015 6,88000 503000 6,18000 533500 569500 FP35101526796B ANCWW-Coast Renovate Lift Stations Coast 35/1015 13,28.5-00 13,6M 00 1409500 16,51500 16,95000 FP35101588626P ANCWW-Coast Cottonseeds building Improvements 35/1015 000 25go000 000 Ooo 000 FP35101588625 P ANC WW-Coast Cottonseeds rebuild Infiltratn pond 35/1015 000 3000000 000 000 000 FP35101588426 P ANCWW-Coast Cottonseeds rpl upset pond liner 3511015 000 000 000 150oo000 000 FP35101526793 B ANCWW-Coast Pumping Equipment Coast 3511015 26,22000 26,9A500 26,69600 s i00 27,26000 FP3510152l B ANCWW-Coast Grinder Pumps Coast 3511015 125,66.00 129,23000 133,10600 13],09500 141,21000 FP3510152lB ANCWW-Coast VJtMP Equipment Coast 35/1015 8],62500 90so 00 92,76000 9553000 98,39500 FP3510152l B ANC VJW-Coast Lab Equipment Coast 35/1015 3,03500 3,125.00 3,22000 3,31500 3,41500 FP3510152l B ANCVJVV -Coast Renovate Spray Irrigation Coast 35/1015 1025500 18go000 19,36600 19945--00 20LSIO00 FP35101578316 B ANCVVVV -Coast Spray Field Maintenance 35/1015 10.00000 10,30000 10,61000 1093000 FP35101585353 B ANC VVVV-Coast Subsurface Disposal Coast 35/1015 200000 206000 2,12000 2185-00 _11,26000 225000 FP351019]655 B ANC VVVV-Coast Generators Coast 35/1015 6,6000 6,6M 00 4,82600 6,W000 5,12000 FP3510152A]90 B ANC VJYV-Coast Tools85atety Equip Coast 35/1015 1,50000 1,'.d5.00 1,59000 1,Fii00 1,669-00 FP3510150]494 P ANCVVVV-Coast SSIC Canonsgate Rplc Membrane 3511015 000 000 000 Ooo 2/500000 FP35101588865 P ANC VJYV-Coast 3551C Replace 65/YVYVIP Pumps 35/1015 000 11,5]500 1215000 000 000 FP3510151553] P ANC VJYV-Coast SSIC Replace 65/YVYVIP Pumps Coast 35/1015 11,NA00 000 000 000 000 FP351o15166A]B ANC VVYV-Coast Services V✓✓J Coast 35/1015 ],]2i00 ],96000 020000 gE4i00 FP35101516655 B ANCVVVV-Coast GP Samoa Line Coast 3511015 _],50000 22%500 231000 238000 2e50oo 252000 Protecting Your Sewer from Fats, Grease and Oil Fats, oils and greases aren't just bad for your arteries and waistline, they're bad for your sewer too. Sewer overflows and backups can cause health hazards, damage home interiors and threaten the environment. An increasingly common cause of overflows is sewer pipes blocked by grease. Grease gets into the sewer from household drains as well as from poorly maintained grease traps in restaurants and other businesses. But helping prevent sewer overflows and backups is easy. Where does the grease come from? A byproduct of cooking, grease comes from meat fats, lard, oil, shortening, butter, margarine, food scraps, baking goods, sauces and dairy products. When washed down the sink, grease sticks to the insides of sewer pipes on your property and in the streets. Over time, it can build up and block the entire pipe. Beware: Home garbage disposals do not keep grease out of the plumbing system. Products such as detergents that claim to dissolve grease might pass it down the line and cause problems elsewhere, possibly resulting in the following: • The overflow of raw sewage in your home or your neighbor's home. • An expensive and unpleasant cleanup that often must be paid for by you, the home or business owner. • The overflow of raw sewage into parks, yards and streets. • Potential contact with disease -causing organisms. • An increase in operation and maintenance costs for local sewer departments, which causes higher sewer bills for customers. What You Can Do The following are ways you can help prevent sewer overflows: • Never pour grease down sink drains or into toilets. • Scrape grease and food scraps into a can or the trash for disposal for recycling (where available). • Put baskets/strainers in sink drains to catch food scraps and other solids, and empty them into the trash. • Talk with your friends and neighbors about how to keep grease out of sewers. What Business Owners Need to Know For a grease trap or interceptor to work correctly, it must be properly: • Designed, sized and manufactured to handle the amount that is expected • Installed properly— must be level and vented • Maintained — cleaned and serviced on a frequent basis Solids should never be put into grease traps or interceptors. Routine daily maintenance of grease traps and interceptors is necessary. Information adapted from the Water Environment Federation. AQUA. Important Notice to Customers About Your Wastewater Service Your community wastewater system — including a grinder pump if you have one — should be able to handle typical wastewater from your kitchen, bathrooms and laundry. Help Aqua keep your wastewater system running smoothly and keep costs down by only putting household wastewater down your home's drains and toilets. Please don't allow rainwater or groundwater to drain into the sewer collection system. This can lead to sewer back-ups at your home or overflows in the sewer system and plant. Please remember that basement sump pumps, gutters, and other storm water drains cannot be tied into the sanitary sewer system. Some chemicals and materials might cause operating problems and safety hazards. Toxic chemicals and excessive grease can hinder the biological sewer treatment process. Please check labels on chemicals before you dispose of them. Never put the following items down sinks or drains or flush them down toilets: • Wipes of any sort, which 0 Degreasing solvents include flushable wipes 0 Diapers, feminine products, or • Grease cloth of any kind • Explosive or flammable 0 Fuel, lubricating oil, paint material thinner or antifreeze • Kitty litter 0 Hair, rags, cleaning pads • Aquarium gravel 0 Plastic objects • Chemicals or toxic, caustic or • Seafood shells poisonous substances If these items clog your wastewater system, a backup could cause raw sewage to overflow into your home or your neighbor's home. Business owners: For a grease trap or interceptor to work correctly, it must be: • Designed, sized and manufactured to handle the expected amount of grease • Installed properly, level and vented • Cleaned and serviced on a frequent basis Do you have a Grinder Pump? A grinder pump works like a household garbage disposal, but on a larger scale. It grinds up wastewater produced in your home (i.e., toilet use, shower, washing machine, etc.) and pumps it into the public sewer system. A pump is used where gravity sewer lines cannot be used. A grinder pump is in a tank (or well) that is buried outside on a homeowner's property (grinder pump units also can be purchased for inside installation). When water is used in the house, wastewater flows into the tank. 202 MacKenan Court, Cary, NC, 27511 • 877.987.2782 • AquaAmerica.com When the wastewater in the tank reaches a pre-set level, the pump turns on, grinds the waste and pumps it out of the tank to the homeowner's sewer line and into the sewer system. A grinder pump will normally run for one or two minutes and automatically turn off when the tank is empty. The pump is powered by electricity and is connected to a control panel near your electric meter. Why do some homes or businesses need grinder pumps? Wastewater usually flows by gravity from a property's sewer line to a sewer main where it travels to a wastewater treatment plant. If a property's sewer service line leaves the building at a lower elevation than the public sewer main, a grinder pump is sometimes used to grind and pump wastewater to the main line. (See diagram below.) GRAYI rY SEWER 10 TANK PiiOP'ER 1 Y A{{ESLINE STREET AND COVER ~� II 4,•r PRESSURE SEWER •F f f.. i PLq ua - - ---r Semi[ E! Main 1 •{ GRINDER PUMP DNI1 TAW • Some chemicals and substances flushed down toilets or put down drains can damage a grinder pump and could cause safety hazards. Please don't plant trees or shrubs near the household pump station — leave room to work on the pump if necessary. Never attempt to open the tank cover or the electrical panel box. /f the power fails atyourhome orbusiness, your pump system will not operate until the power is restored. The tank is small, so limit flushing until the power is restored to avoid a backup or a spill. If an individual pump system fails, the tank containing the pump will become too full. An audible alarm and a light in the alarm box on the outside of your home will automatically turn on. If this happens, you should stop water use to prevent an overflow or backup and call a certified technician, or call Aqua at 877.987.2782 if we have contractual obligations to maintain such service. If you plan to be away from home for more than a week, we suggest that you: • Run water from an inside tap long enough for the pump system to begin working. After the pump turns on, turn the water off. The pump will run until the tank is empty and then shut off. This process will clean the pump and leave it filled with a minimum amount of clean water. Always leave the electrical power on. Some information adapted from the Water Environment Federation. March 2020