WQCS00006_Inspection_20200307

ROY COOPER
Governor
MICHAEL S. REGAN
Secretary
LINDA CULPEPPER
Director
Patrick Demone Smith
City of Greensboro
2602 S Elm -Eugene Street
Greensboro, NC 27406
NORTH CAROLINA
Environmental Quality
March 7, 2019
Subject: Compliance Evaluation Inspection Report
Wastewater Collection System Permit WQCS00006
High Point Collection System, Guilford County
Dear Mr. Smith:
On February 26, 2019, Paul DiMatteo of the Division of Water Resources (Division), Winston-Salem Regional
Office met with Robert Martin, Operator in Responsible Charge (ORC), Josh Younts, Wendy Humphrey -Messer, Patrick
Smith, and Adam Conn to conduct a Compliance Evaluation Inspection of the above referenced Wastewater Collection
System.
This inspection consists of (1) a review of the permit and accompanying documentation to determine
compliance with permit conditions, and (2) an on -site inspection of several collection system components. The
attached inspection form notes the areas that were evaluated for the inspection, with notable findings
outlined as follows.
Site Inspections
1. Pump Stations —The Peach Orchard and Eastern Shores pump stations were inspected.
a. At the Eastern Shores pump station, the visual alarm did not illuminate when tested.
b. No other issues were noted.
High Priority Lines — A high priority line near Peach Orchard Pump Station, and 2 lines near E. Cone Blvd and N.
Church St were inspected. No issues were noted.
Manholes — A manhole near Peach Orchard Pump Station was inspected and no issues were noted.
Permit Conditions
1. Please be sure to document an annual general observation of the entire collection system. A certification
statement is acceptable, and an example statement was provided after the inspection.
DE ��� North Carolina Department of Environmental Quality I Division of Water Resources
Winston-Salem Regional Office 1 450 Hanes Mill Road, Suite 300 1 Winston-Salem, North Carolina 27103
NORTH CAROLINA
o.namremor �w.c��.e�giuuei� /`� 336.776,9800

The inspection was considered satisfactory. If you should have any questions, please do not hesitate to contact
Paul DiMatteo at [phone] or our office at [phone].
Sincerely,
DocuSigned by:
J� T SMder
-4'ME225CMEA...
Lon T. Snider, Assistant Regional Supervisor
Water Quality Regional Operations Section
Winston-Salem Regional Office
Division of Water Resources, NCDEQ
Enclosures — Inspection Report
CC: WQS Winston-Salem Regional Office
PERCS Unit
Central Files

Compliance Inspection Report
Permit: WQCS00006 Effective: 01/01/15 Expiration: 12/31/23 owner: City of Greensboro
SOC: Effective: Expiration: Facility: Greensboro Collection System
County: Guilford PO Box 3136
Region: Winston-Salem
Greensboro NC 274023136
Contact Person: Patrick Demone Smith Title: Interim Operation Mgr. Phone: [phone]
Directions to Facility:
System Classifications: CS4,
Primary ORC: Robert Neal Martin
Secondary ORC(s):
On -Site Representative(s):
Certification: 993769 Phone: [phone]
Related Permits:
NC0024325 City of Greensboro - North Buffalo Creek WWTP
NC0047384 City of Greensboro - T.Z. Osborne WWTP
Inspection Date: 02/26/2019 EntryTime: 10:OOAM
Primary Inspector: Paul DiMatteo
Secondary Inspector(s):
Exit Time: 01:30PM
Phone: [phone]
Reason for Inspection: Routine Inspection Type: Collection System Inspect Non Sampling
Permit Inspection Type: Collection system management and operation
Facility Status: Compliant ❑ Not Compliant
Question Areas:
Miscellaneous Questions Performance Standards Operation & Maint Reqmts
Records Monitoring & Rpting Reqmts Inspections
Pump Station Manhole Lines
(See attachment summary)
Page 1 of 9

Permit: WQCS00006 Owner - Facility: City of Greensboro
Inspection Date: 02/26/2019 Inspection Type : Collection System Inspect Non Sampling Reason for Visit: Routine
Inspection Summary:
Page 2 of 9

Permit: WQCS00006 Owner - Facility: City of Greensboro
Inspection Date: 02/26/2019 Inspection Type : Collection System Inspect Non Sampling Reason for Visit: Routine
Performance Standards Yes No NA NE
Is Public Education Program for grease established and documented? 0 ❑ ❑ ❑
What educational tools are used?
In 2018 - mailing, on website, Facebook ads, newspaper ads, at local baseball games.
Is Sewer Use Ordinance/Legal Authority available? ❑ ❑ ❑
Does it appear that the Sewer Use Ordinance is enforced? ❑ ❑ ❑
Is Grease Trap Ordinance available? 0 ❑ ❑ ❑
Is Septic Tank Ordinance available (as applicable, i.e. annexation) ❑ ❑ ❑
List enforcement actions by permittee, if any, in the last 12 months
Has an acceptable Capital Improvement Plan (CIP) been implemented?
❑ ❑ ❑
Does CIP address short term needs and long term \"master plan\" concepts?
❑ ❑ ❑
Does CIP cover three to five year period?
❑ ❑ ❑
Does CIP include Goal Statement?
0
❑ ❑ ❑
Does CIP include description of project area?
❑ ❑ ❑
Does CIP include description of existing facilities?
❑ ❑ ❑
Does CIP include known deficiencies?
❑ ❑ ❑
Does CIP include forecasted future needs?
❑ ❑ ❑
Is CIP designated only for wastewater collection and treatment?
❑ ❑ ❑
Approximate capital improvement budget for collection system?
Total annual revenue for wastewater collection and treatment?
CIP Comments
Projects identified through 2029.
Is system free of known points of bypass?
❑ ❑ ❑
If no, describe type of bypass and location
Is a 24-hour notification sign posted at ALL pump stations?
❑ ❑ ❑
# Does the sign include:
Instructions for notification?
❑ ❑ ❑
Pump station identifier?
❑ ❑ ❑
24-hour contact numbers
❑ ❑ ❑
If no, list deficient pump stations
# Do ALL pump stations have an "auto polling" feature/SCADA?
❑ ❑ ❑
Number of pump stations
49
Number of pump stations that have SCADA
49
Number of pump stations that have simple telemetry
0
Number of pump stations that have only audible and visual alarms
0
Number of pump stations that do not meet permit requirements
0
Page 3 of 9

Permit: WQCS00006 Owner - Facility: City of Greensboro
Inspection Date: 02/26/2019 Inspection Type : Collection System Inspect Non Sampling Reason for Visit: Routine
# Does the permittee have a root control program?
# If yes, date implemented?
Describe:
Comment: One pump station (the 50th) is currently under construction - plan to be brought online this
summer.
Inspections
Are maintenance records for sewer lines available?
Are records available that document pump station inspections?
Are SCADA or telemetry equipped pump stations inspected at least once a week?
Are non-SCADA/telemetry equipped pump stations inspected every day?
Are records available that document citizen complaints?
# Do you have a system to conduct an annual observation of entire system?
# Has there been an observation of remote areas in the last year?
Are records available that document inspections of high -priority lines?
Has there been visual inspections of high -priority lines in last six months?
Comment: Pump station inspections - visits for the month are documented on a sheet kept at the oum
■❑❑❑
Yes No NA NE
■❑❑❑
■❑❑❑
01100
❑❑■❑
■❑❑❑
❑ ❑ ❑
❑ ❑ ❑
■❑❑❑
■❑❑❑
station, then turned in. They also generate work orders and track on their Enterprise Asset
Management database.
Same for high priority line inspections.
Completed work orders and checklists are available if requested. Operators provided an updated
list of HPLs with their database system identifier for this purpose.
Operation & Maintenance Requirements
Are all log books available?
Does supervisor review all log books on a regular basis?
Does the supervisor have plans to address documented short-term problem areas?
What is the schedule for reviewing inspection, maintenance, & operations logs and problem areas?
Monthly
Are maintenance records for equipment available?
Is a schedule maintained for testing emergency/standby equipment?
What is the schedule for testing emergency/standby equipment?
Do pump station logs include:
Inside and outside cleaning and debris removal?
Inspecting and exercising all valves?
Inspecting and lubricating pumps and other equipment?
Inspecting alarms, telemetry and auxiliary equipment?
Is there at least one spare pump for each pump station w/o pump reliability?
Are maintenance records for right-of-ways available?
Are right-of-ways currently accessible in the event of an emergency?
Yes No NA NE
Every other week
❑ ❑ ❑
Page 4 of 9

Permit: WQCS00006 Owner - Facility: City of Greensboro
Inspection Date: 02/26/2019 Inspection Type : Collection System Inspect Non Sampling Reason for Visit:
Routine
Are system cleaning records available?
0
❑ ❑ ❑
Has at least 10% of system been cleaned annually?
0
❑ ❑ ❑
What areas are scheduled for cleaning in the next 12 months?
Is a Spill Response Action Plan available?
0
❑ ❑ ❑
Does the plan include:
24-hour contact numbers
❑ ❑ ❑
Response time
❑ ❑ ❑
Equipment list and spare parts inventory
❑ ❑ ❑
Access to cleaning equipment
❑ ❑ ❑
Access to construction crews, contractors, and/or engineers
❑ ❑ ❑
Source of emergency funds
❑ ❑ ❑
Site sanitation and cleanup materials
❑ ❑ ❑
Post-overflow/spill assessment
❑ ❑ ❑
Is a Spill Response Action Plan available for all personnel?
❑ ❑ ❑
Is the spare parts inventory adequate?
0
❑ ❑ ❑
Comment: Spill response plan - kept in trucks, plus a pump station specific contingency plan with pump
information kept at each station.
Most maintenance and inspection documentation is kept in their EAM database.
Operators said they have an SSO review committee that meets monthly to review the SSOs
for
the Drevious month and decide whether follow uD is needed.
Records Yes No NA NE
Are adequate records of all SSOs, spills and complaints available? ❑ ❑ ❑
Are records of SSOs that are under the reportable threshold available? ❑ ❑ ❑
Do spill records indicate repeated overflows (2 or more in 12 months) at same location? ❑ ❑ ❑
If yes, is there a corrective action plan? ❑ ❑ ❑
Is a map of the system available? ❑ ❑ ❑
Does the map include:
Pipe sizes
❑ ❑ ❑
Pipe materials
❑ ❑ ❑
Pipe location
❑ ❑ ❑
Flow direction
❑ ❑ ❑
Approximate pipe age
❑ ❑ ❑
Number of service taps
❑ ❑ ❑
Pump stations and capacity
❑ ❑ ❑
If no, what percent is complete?
List any modifications and extensions that need to be added to the map
# Does the permittee have a copy of their permit?
❑ ❑ ❑
Page 5 of 9

Permit: WQCS00006 Owner - Facility: City of Greensboro
Inspection Date: 02/26/2019 Inspection Type : Collection System Inspect Non Sampling Reason for Visit: Routine
Comment: Reviewed documentation for incidents 201601299, 201700315, 201800941 and 201803381; all
seemed in order. As of the inspection Greensboro was also sending us copies of their affidavits
of publication for public notices.
Monitoring and Reporting Requirements Yes No NA NE
Are copies of required press releases and distribution lists available? ❑ ❑ ❑
Are public notices and proof of publication available? ❑ ❑ ❑
# Is an annual report being prepared in accordance with G.S. 143-215.1 C? 0 ❑ ❑ ❑
# Is permittee compliant with all compliance schedules in the permits? 0 ❑ ❑ ❑
If no, which one(s)?
Comment:
EASTERN SHORES - 5002
Pump Station
Yes No NA NE
Pump station type
Duplex
Are pump station logs available?
0
❑ ❑ ❑
Is it accessible in all weather conditions?
0
❑ ❑ ❑
# Is general housekeeping acceptable?
❑ ❑ ❑
Are all pumps present?
❑ ❑ ❑
Are all pumps operable?
❑ ❑ ❑
Are wet wells free of excessive debris?
❑ ❑ ❑
Are upstream manholes free of excessive debris/signs of overflow?
❑ ❑ ❑
Are floats/controls for pumps/alarms operable?
❑ ❑ ❑
Is "auto polling" feature/SCADA present?
❑ ❑ ❑
Is "auto polling" feature/SCADA operational?
❑ ❑ ❑
Is simple telemetry present?
❑
❑ ❑
Is simple telemetry operational?
❑
❑ ❑
Are audio and visual alarms present?
❑ ❑ ❑
Are audio and visual alarms operable?
❑
❑ ❑
Is the Pump station inspected as required?
❑ ❑ ❑
Are backflow devices in place?
❑ ❑ ❑
Are backflow devices operable?
❑ ❑ ❑
Are air relief valves in place?
❑ ❑ ❑
Are air relief valves operable?
❑ ❑ ❑
# Is an emergency generator available?
❑ ❑ ❑
Can the emergency generator run the pumps?
❑ ❑ ❑
Is the pump station equipped for quick hook-up?
❑ ❑ ❑
Is the generator operable?
❑ ❑ ❑
Page 6 of 9

Permit: WQCS00006 Owner - Facility: City of Greensboro
Inspection Date: 02/26/2019 Inspection Type : Collection System Inspect Non Sampling Reason for Visit: Routine
# Is fuel in tank and sufficient?
0
❑ ❑ ❑
Is the generator inspected according to their schedule?
0
❑ ❑ ❑
Is a 24-hour notification sign posted?
0
❑ ❑ ❑
Does it include:
Instructions for notification?
0
❑ ❑ ❑
Pump station identifier?
0
❑ ❑ ❑
Emergency phone number
❑ ❑ ❑
Is public access limited?
❑ ❑ ❑
Is pump station free of overflow piping?
❑ ❑ ❑
Is the pump station free of signs of overflow?
❑ ❑ ❑
Are run times comparable for multiple pumps?
Comment: We pulled the high level float and the alarm didn't come on. However, at the next pump
station
there was about a 10 second delay between the float being pulled and the alarm coming
on. We
didn't wait that long at this pump station. The alarm function should be verified.
This pump station has a comminutor.
PEACH ORCHARD - 5702-1
Pump Station
Yes No NA NE
Pump station type
Duplex
Are pump station logs available?
❑ ❑ ❑
Is it accessible in all weather conditions?
❑ ❑ ❑
# Is general housekeeping acceptable?
❑ ❑ ❑
Are all pumps present?
❑ ❑ ❑
Are all pumps operable?
❑ ❑ ❑
Are wet wells free of excessive debris?
0
❑ ❑ ❑
Are upstream manholes free of excessive debris/signs of overflow?
❑ ❑ ❑
Are floats/controls for pumps/alarms operable?
❑ ❑ ❑
Is "auto polling" feature/SCADA present?
❑ ❑ ❑
Is "auto polling" feature/SCADA operational?
❑ ❑ ❑
Is simple telemetry present?
❑
❑ ❑
Is simple telemetry operational?
❑
❑ ❑
Are audio and visual alarms present?
❑ ❑ ❑
Are audio and visual alarms operable?
❑
❑ ❑
Is the Pump station inspected as required?
❑ ❑ ❑
Are backflow devices in place?
❑ ❑ ❑
Are backflow devices operable?
❑ ❑ ❑
Are air relief valves in place?
0
❑ ❑ ❑
Page 7 of 9

Permit: WQCS00006 Owner - Facility: City of Greensboro
Inspection Date: 02/26/2019 Inspection Type : Collection System Inspect Non Sampling
Reason for Visit: Routine
Are air relief valves operable?
0
❑ ❑ ❑
# Is an emergency generator available?
0
❑ ❑ ❑
Can the emergency generator run the pumps?
0
❑ ❑ ❑
Is the pump station equipped for quick hook-up?
0
❑ ❑ ❑
Is the generator operable?
0
❑ ❑ ❑
# Is fuel in tank and sufficient?
0
❑ ❑ ❑
Is the generator inspected according to their schedule?
0
❑ ❑ ❑
Is a 24-hour notification sign posted?
0
❑ ❑ ❑
Does it include:
Instructions for notification?
0
❑ ❑ ❑
Pump station identifier?
0
❑ ❑ ❑
Emergency phone number
❑ ❑ ❑
Is public access limited?
❑ ❑ ❑
Is pump station free of overflow piping?
❑ ❑ ❑
Is the pump station free of signs of overflow?
❑ ❑ ❑
Are run times comparable for multiple pumps?
Comment: Visual alarm (bulb) was out.
PEACH ORCHARD LS -
Lines/Right-of-Ways/Aeriel Lines
Yes No NA NE
Is right-of-way accessible for emergency?
❑ ❑ ❑
Is right-of-way free of sinkholes or depressions?
❑ ❑ ❑
Is line/right-of-way free of evidence of leakage?
❑ ❑ ❑
# Are there areas of exposed line?
❑ ❑ ❑
# Is any exposed line constructed of ductile iron or other approved material?
❑ ❑ ❑
Are water crossing and supports in good condition?
❑ ❑ ❑
# Is right-of-way free of non -utility motorized traffic?
❑ ❑ ❑
Is line free of visible damage?
❑ ❑ ❑
# Are there siphons in this system?
❑
❑ ❑
If yes, are they maintained and documented?
Comment:
N CHURCH & E CONE -
Lines/Right-of-Ways/Aeriel Lines
Yes No NA NE
Is right-of-way accessible for emergency?
❑ ❑ ❑
Is right-of-way free of sinkholes or depressions?
❑ ❑ ❑
Is line/right-of-way free of evidence of leakage?
❑ ❑ ❑
# Are there areas of exposed line?
❑ ❑ ❑
Page 8 of 9

Permit: WQCS00006 Owner - Facility: City of Greensboro
Inspection Date: 02/26/2019 Inspection Type : Collection System Inspect Non Sampling Reason for Visit: Routine
# Is any exposed line constructed of ductile iron or other approved material? 0 ❑ ❑ ❑
Are water crossing and supports in good condition? 0 ❑ ❑ ❑
# Is right-of-way free of non -utility motorized traffic? 0 ❑ ❑ ❑
Is line free of visible damage? ❑ ❑ ❑
# Are there siphons in this system? ❑ ❑ ❑
If yes, are they maintained and documented?
Comment: There are 2 HPLs here right next to each other.
PEACH ORCHARD - Near F
Manhole
Yes No NA NE
Is manhole accessible?
❑ ❑ ❑
# Is manhole cover/vent above grade?
❑ ❑ ❑
Is the manhole free of visible signs of overflow?
0
❑ ❑ ❑
Is the manhole free of sinkholes and depressions?
❑ ❑ ❑
Is manhole cover present?
❑ ❑ ❑
# Is manhole properly seated?
❑ ❑ ❑
# Is manhole in good condition?
❑ ❑ ❑
# Is invert in good condition?
❑ ❑ ❑
Is line free -flowing and unrestricted in manhole?
0
❑ ❑ ❑
Is manhole free of excessive amounts of grease?
❑ ❑ ❑
Is manhole free of excessive roots?
❑ ❑ ❑
Is manhole free of excessive sand?
❑ ❑ ❑
Is manhole's extended vent screened?
❑ ❑ ❑
Are vents free of submergence?
❑ ❑ ❑
Are manholes free of bypass structures or pipes?
❑ ❑ ❑
Comment:
Page 9 of 9