NC0032361_Regional Office Physical File Scan Up To 8/14/2020

Facilitv information
NPDES permit #:
NC0032361 Haywood County
Facility name:
The Balsam Center for Hope and Recovery WWTP
WWTP class:
II (incorrectly listed as "Class I" in BIMS)
WWTP type:
0.010 MGD extended aeration package plant
consisting of: septic tank flow equalization; bar
screen; aeration basin with single blower'
providing diffused air; clarifier with skimmer and
sludge returns; tablet chlorinator; chlorine
contact chamber; and tablet dechlorinator.
WWTP location:
91 Timberlane Road, west of Waynesville
Responsible_ official-
pA-"-witt
J
Foundation;
Mailer
treet; Waynesville, NC 28786
Phon(
8284
✓itt ([e-mail])
828-4:
828-51
- Balsam Ctr. on -site maintenance
800-2'
ital Inc. (toll -free) - ORC & Lab Contr.
828-Z
.eis - office
828-5f
(lab: Anthony Tyrona & Steve)
828-5C
e - cell
828-22
all - cell
828-34 _ _
Lialt: VVIKe - cell
Operator information
ORCs: Mark Fredrick Teague - Grade If - Cert. # 10920
JoeDavid Matthew Hall - Grade II - Cert. # 993269
Dale Howard Wike - Grade II - Cert. # 27314
Mailing address: Env. Inc.; PO Box 954; Cullowhee, NC 28723
Location address: 50 West Sylva Shopping Area; Sylva, NC 28779
Email: [e-mail]
Permit information
Date issued: 12-1-2006
Expiration date: 1-31-2011
New permit expiration: 1-31-2016

Stream information
Stream:
River basin:
Sub -basin:
Hydrologic Unit Code:
Quad M
Stream classification:
Instream Waste Conc.:
Average flow 7Q10:
Summer cfs:
Winter cfs:
Other information
Directions:
Richland Creek
French Broad River Basin
04-03-05
06010106
F6NE
B
no data
no data
no data
no data
see next page

Contact Us I Smoky Mountain Ce-+-- for Mental Health, Developmental D- --'�ilities and Substan... Page 1 of 3
Welcome to Smoky Mountain Center
r ledi said �Vaivec Inf urfl'kabw
VC County Rmutce Guldes
Vhs on / Mission I Values
News & Announoments,
OrganIzationai Plans
Helpful liter
Frt�quently Asked Questions
Directions to Reg al Office
Employee DIrectoq
JF ilmrnede
A
Would you like to conta oBs�gin Ee to
We welcome comments and/or questions from you. You can contact us by the traditional means listed,.c
at the bottom of this page. d
.e. u�°hmRe�Y.nm
Bonnie Lane er
Sylva, NC 28779
Central Region:
825 Wilkesboro Blvd. SE
Lenoir, NC 28645
Northern Region:
379 New Market Boulevard
Suite 4
Boone, NC 28607
` [�.�' �!?,fia on , �'o th�ern �ltegon �fi r ue: 828.,�8.6�5_�tll
Central Region Office: 828-759 2160 ,
Northern Region Office: 828-265-5315
- S ul'hen� 1: Fir i 0fflce 28 6 3 65
Central Region Office: 828-759-2161
Northern Region Office: 828-262-1859
Please remember that this is an email form, and is not secure. Do not send any information
would not send through a normal, non -secured email message.
httn-//www_smokvmcnintaincenter_com/contact.asn 11/29/2010

Consumers and Families I Smoky M-••--`.ain Center for Mental Health, Develo---- -,ntal Disabilities a... Page 1 of 2
Consumers and Families
Customer Sentices
Consumer Information
How to Access Senrces'
Houshlg Information
Emergency Seivlcros
CFAC
Geriatric & Adult MH Specialty
Deaf & Hard of 1-learlru) Services
Program Desctipdons
SMC Clinical Plan
Medicaid Waiver Fnforfstation ..
5MC CottntyResource Guides
Vision / Mission / Values
News & Announcements
orrtanirational Plans ,
Helpful llris
Frequently Disked Questions
Directions to Regional Offices
Employee Director}
Background
Mission
Behavioral Health Unit
At Haywood Regional Medical Center
In response to the growing crisis in North Carolina due to lack of access to acute care psychiatric inpatient services for
individuals in crisis, Smoky Mountain Center and Haywood Regional Medical Center have entered into a joint venture to
ensure access to these services for citizens of Haywood County as well as citizens of the greater Smoky Mountain
Center catchment area. Funding for indigent care is provided by the Division of Mental Health, Developmental
Disabilities and Substance Abuse services through a pilot initiative awarded to Smoky Mountain Center to reduce use of
the State Psychiatric Hospital system.
The Behavioral Health Unit is dedicated to providing treatment and support for individuals experiencing psychiatric
symptoms or co-occcuring problems with substance abuse in a supportive caring setting which acknowledges individual
strengths, promotes personal responsibility, encourages participation of family and informal supports, affirms each
person's potential for recovery, and provides opportunities for service to others. It is the practice of Smoky Mountain
Center and Haywood Regional Medical Center that all persons seeking psychiatric inpatient admission who meet
established admission criteria will be treated with respect and offered equal access to treatment regardless of race,
ability to pay, religion, sex, marital status, national origin, age (adult), handicap, or prior treatment history.
Philosophy
The Behavioral Health Unit utilizes the Recovery Model in all aspects of the program. Recovery encourages wellness,
symptom management, and individual empowerment. Clients are engaged as partners. Every effort is made to honor
client preferences. Psychiatric symptoms and substance dependence are addressed concurrently.
General Description
The Behavioral Health Unit is a 16 bed adult psychiatric inpatient program. Haywood Regional Medical Center is the
licensed provider of the service, which is carried out by Smoky Mountain Center under contract with the hospital. The
Behavioral Health Unit is unique in the public/private partnership between a general hospital and a local management
entity, and it the use of the Recovery Model within an inpatient environment. The Behavioral Health Unit operates 24
hours per day, seven days per week, 365 days per year. Staff include registered nurses, psychiatrists, nurse
practitioners/physicians assistants, community mental health assistants, peer support specialists, social workers, and
other licensed mental health clinicians. Ancillary support services are provided by Haywood Regional Medical Center;
these include food service, housekeeping, administrative services, billing/collections, laboratory, radiology, and a full
range of clinical services and specialized medical services available as needed. The unit is available to treat persons
with a primary Axis I diagnoses, including clients who may also have a secondary diagnosis of substance
abuse/dependence. The unit license precludes treating those individuals with a primary diagnosis of substance abuse
only, and those who require specialized geriatric services.
For more information about the Behavioral Health Unit at Haywood Regional Medical Center, or if you feel you or a family member may
need these services, please call 1-888-315-2880.
"If�lae H�a�l��i�a� �d�tel•��ar i �q�e ai�� �1tR��r��a�r��tzn
Adult Recovery Unit
The Balsam Center for Hope and Recovery Adult Recovery Unit (ARU) is a short term Facility Based Crisis Service for adults who have a
mental illness or substance abuse disorder. The ARU is a recovery oriented environment which provides an alternative to hospital
admission for many individuals, as well as detox and crisis stabilization. The Balsam Center encompassing the ARU is a 24 hour facility
operating 7 days a week, 265 days a year. Clients may be served on voluntary or involuntary basis. Planned capacity for the ARU is 9
beds.
Mission
The Balsam Center for Hope and Recovery is dedicated to providing treatment and support for individuals experiencing
psychiatric symptoms or problems with substance abuse in a setting which acknowledges Individual strengths,
promotes personal responsibility, encourages participation of family and informal supports, affirms each individual
potential for recovery and provides opportunities for service to others.
For more information about the Balsam Center for Hope and Recovery, or if you feel you or a family member may need these services,
please call 1-888-315-2880.
Tnttn-//xxPjjxv CT oL-vmn1intgin('.P.ntP.r[:(1m1c-.()11C1im(-..iC ACTT%CP.r.tinn=C(1C 11 09/9.010

Consumers and Families I Smoky Mountain Center for Mental Health, Developmental Disabilities a... Page 2 of 2 -
Mobile Crisis Management Services
On 01/01/09, Smoky Mountain Center was endorsed by the State to provide Mobile Crisis Management (MCM) services to the seven
westernmost counties (Cherokee, Clay, Graham, Haywood, Jackson, Macon, and Swain). This change from "emergency services" to
Mobile Crisis Management is an improvement for consumers in this area as individuals will be able to engage emergency care in the
least restrictive environment, and services will be provided in or as close as possible to a person's home depending on safety issues for
the individual in crisis.
What is Mobile Crisis Management?
Mobile crisis management is an assessment, intervention and crisis prevention service available 24/7/365 which must
be delivered "in the least restrictive environment", and the response must be mobile. Though not a requirement, we
prefer that our mobile teams have hospital privileges so they can also respond in local hospital emergency rooms. All
staff are licensed clinicians with specialized training and at least one year of crisis experience. Most are eligible to
complete the 1st exam for involuntary commitment. Mobile crisis evaluations are conducted to assess need and
stabilize and refer for appropriate care.
Mobile Crisis Management staff also authorize inpatient and crisis stabilization resources for Smoky Mountain Center
Local Management Entity and serve as intake for the Balsam Center Adult Recovery Ur it and the Behavioral Health Unit
at Haywood Regional Medical Center.
Criteria for referral:
• Individual is suspected of having a mental health, developmental disability or substance abuse disorder
• Individual is identified as being in crisis and in need of an immediate mental health/substance abuse
evaluation
• Individual does not adequate support/skills to manage the crisis
• Individual is willing to participate in an evaluation or there are safety concerns which may warrant a petition
for involuntary commitment
• Individual is medically stable enough to participate in an evaluation (able to communicate)
• Individual is expected to be medically cleared within 24 hrs
To request services call 888-315-2880. Emergency Dispatch will need the following information:
• Name of person calling for the request
• Phone number of caller
• Name of the Consumer
• Date of Birth of the Consumer
• Current location of -Consumer
• Number/pager to reach individual who made the referral/consumer
• Brief reason for the referral (substance abuse referral, concern for suicide, recent overdose etc.)
First Responder Responsibility
The service definition for Mobile Crisis Management includes requirements around providers responding to individuals
in crisis. The mobile crisis management service definition states the following:
Mobile Crisis management is a direct and periodic service a that is available at all times, 24/7/365. It
is a "second level" service, in that other services should be billed before Crisis Management, as
appropriate and if there is a choice. MCM staff will use the consumer's First Responder in an effort to
serve the consumer in the least restrictive manner and connect them to persons who have an
established helping and trusting relationship. MCM staff will become involved and serve a consumer
when appropriate after all resources have been applied by the First Responder.
Outpatient Psychiatric Services
Smoky Mountain Center provides outpatient psychiatric services for the citizens of Haywood, Jackson, Macon, Swain, Graham Clay and
Cherokee Counties. Staff include adult, child and geriatric psychiatrists as well as nurse practitioners. Outpatient services are provided,
either on site or through video, at locations in Haywood, Jackson, Macon, Swain, Cherokee and Graham Counties. Rapid Access services
are also available for individuals with urgent need through Smoky Mountain Center at the Balsam Center 91 Timberlane Dr, Waynesville,
28786 and through Appalachian Community Services at 217 S. Main St, Robbinsville, 28771. A Rapid Access site will soon be available in
Macon County as well.
For more information about outpatient psychiatric services, or if you feel you or a family member may need these services, please call
828-454-7220.
Serving Individuals with mental health, developmental disability and substance abuse issues In
Alexander, Alleghany, Ashe, Avery, Caldwell, Cherokee, Clay, Graham, Haywood, Jackson, Macon, McDowell, Swain, Watauga and Wilkes Counties
Copyright © 2009,2010 Smoky Mountain Center All Rights Reserved Privacy Policy
http://www.smokvmountaincenter.com/consumers.asp?section=sos 11/29/2010

Smoky Mountain Center - Smoky Mountain Center's (SMC) catchment area is
comprised of fifteen counties grouped into three regions outlined below:
Southern Region: Cherokee, Clay, Graham, Haywood, Jackson, Macon and
Swain Counties
Southern Region Office: 828-586-5501 - phone
Southern Region Office: 828-586-3965 - fax
Southern Region
Nancy Ford
Director, Provider
ford nancCuD-smokymountaincenter.com
[phone] ext.
Relations Dept.
1212
i
Catherine
Provider Relations
(828) -586-5501 ext.�
Sutton
: ;Administrative
suttonca" smokymountaincenter.com
1237
. -
-Assistant
�.
Christina
Provider Relations
coldironchCao-smokymountaincenter.com
[phone] ext.
Coldiron
Specialist
1125
Becki Woolf
Provider Relations
becki smokymountaincenter.com
[phone] ext.,I
I,
Specialist
y_ _
1207
Scott Osondu
Provider Relations
osondusco(D-smokymountaincenter.com
[phone] ext.
Specialist
1203
Katie Snyder.
Quality Management
, shyd6rkat�smokymouhtaincenter.com
[phone] ext.
c _-Specialist
1238
Trina
Quality Management
sandridget smokymountaincenter.com
[phone] ext.
Sandridge
Specialist
1241
Customer Service
[phone] ext.
Marilyn atus
Specialist
matusmaril -smok rymountaincenter.com
1242
('.hnrlPv Rarry
Quality Mangement
harrvrrhnrincmnkvmnuntninr.PntPr rnm
[phone] ext.
Analyst - - - - -- - -- 112'
Provider
Stephanie
)ibson Relations/QM gibsstep smokymountaincenter.com (828); 586-550,
..P�ocessing.Assistant � a

Southern Region
Adams, Sue
Service Management
Administrative Assistant
[Email ]
[phone] ext. 1230
Altman, Sarah
Community_ Based Clinician
586-5501" ext. 2517
Baliles, Marianne
- Human Ser. _Clin Couns. II
[Email ]
[phone] ext. 1228
Barry, Charley
_
�� Quality MangementyArialyst _ p
[Email,]_
_
_8288 ) 56 55.01m-extt. ]
(
Bowers, Michelle
Personnel Officer 1
[Email ]
[phone] ext. 1108
Bristol, Angela
Cherokee/Clay Community Based
[Email
_
Specialist
Campbell, Nancy -_ Application Software Manager [Email ] [phone] ext. 1128
garter, Christina Chief Operating Officer [ Email ] [phone] ext.
1204"
Case, Kristine Lead Housing Coordinator [Email ] [phone] ext. 1202
^Southern Region Lead Community —
Chastain, Nancy ( Email ] [phone] ext. 2838
_ . _ Based Clinician _ _
Christian, Donna Data Entry Operator II [ Email ] [phone] ext. 1326
;Clouse, Stephen Network Administrator [ Email.. (828j 586 5501,ext. 1129
Coldiron, Christina Provider Relations Specialist [ Email ] [phone] ext. 1125
Collins, James
Human Ser. Clin Couns. I
[Email ] (828 586-5501 ext. _1218 J
Conger, Dianne K.
Cox, Rhonda
Haywood Community Based
Clinician
Care Cooidination Directoi �
[Email ] [phone] ext. 2615
_
j.E92g j_@8 .586-�5501 ext. 1141-___]
Danner, Deborah
Social Worker I
[ Email ]
[phone] ext. 1236
Davidson Kathy
�,_�
Administrative Officer II -[
Email ].
(8 586-5501 ext._ 1118
Estes, Debbie
Personnel Assistant V
[ Email]
[phone] ext. 1107
Fisher; Sara Gail
s
Regional Lead Community Based��
Clinician
j,�Email ]
Ford, Nancy
_
Director, Provider Relations Dept.
[ Email ](828)
586-5501 ext. 1212
Foreman, Shelly
Community Relations Coordinator [ Email::]
�W[
[phone] ext. 1219
Frazier, Lisa
Social Worker II
Email ]
[phone] ext. 1225
Galovic, Michael J.
Human S.er..Clin Couns._II_ _
[Email,]
[phone]_ ext. 1227 -]
Gibson, Stephanie
Provider Relations/QM Processing [Email ]
Assistant
[phone]
Gosselin, Fanny
TClinical'Social Worker ___--j
Email j-,
_@28) 58675501 ext. 1220
Hall, Margaret
Macon Community Based Specialist
[Email ]
[phone] ext. 2507
Hall, Kristy
Processing Asst., III
[ Erriail_]_(828) 586-5501 ext. 1142
Hardie,. Bryan
Social Worker I
[ Email ](828)
586-5501 ext. 1134
Hayes, Sherri
- Accounting Manager
j_Emailj__(828)
_
586-5501 ext. 1117
Hughes, Theodore
Access Specialist_
[ Em_ail ]
[phone] ext. 1133
In iaham . Brian`
_
Area Director /CEO _
_
`Email 828 586-5501 ext. 1201
Janson, Laura
Haywood Community Based
Clinician
[Email ]
[phone] ext. 2614
Johnson;'Jenny
Accounting Clerk IV-
� �EiYaai I [phone] e�1. 1122
Jordan, Ruth
GAMHST Clinician
j Emailj
[phone] ext. 1245
Kuehn, Judy Human Ser. Clin Couns. II [ Email ] [phone] ext. 1147
Lawson, Leslie.- GAMHST Qualified Professional Email_]_(828) 586-5501 ext. 1248
Libow, Marah Clinical Social Worker [ Email ] [phone] ext. 1224

Lind, Martha -�
-Nurse Clihician,w
[`Email] - 28) 586-5,501' xt _1�214
Matus, Marilyn
Customer Service Specialist[ Email ] [phone] ext.
1242
i
McLeod, Sheila,
_
Swain/Graham-Community Based
[Email ] [phone]
a
_ecialist- _
Sp
Osondu, Scott
Provider Relations Specialist
[Email ] [phone] ext. 1203
Parker, Jeff __ __
Computer Support Tech I _
_[ Email ]Ae 5501 ext. 1138_ y_J
PuckettStephen _
Riles, Jeanice .
Clinical Operations Director v_ _
Accounting Clerk IV
[Email ] [phone] ext. 1232
[Email ][phone] ext. 1124
Rood-, Katherine
Haywood Community Based
Specialist
[Email ] [phone] ext. 1136
Rumbou h, Wallace_
Access Specialist
Email 828 _586-5501 ext. 1105
Sandridge, Trina
Quality Management Specialist
[ Email ] [phone] ext. 1241
----- -- ---
Shoestock, Richard Computer Systems Admin I 4-[Email
] [phone] ext_1119A j
Simmons, Julia
Human Ser. Clin Couns. II
[Email ] [phone] ext. 1217
Slusher; Lisa,-
Business Officer II
[phone] ext.
[Email ] 1216
Smith, Rachael
Snyder, Katie
Human Ser. &-n' Couns. II —
Quality Management Specialist
[Email ] [phone] ext. 1139�
[Email] [phone] ext. 1238 —�
Stiles, Sharon
Accounting Clerk
[ Email ]
[phone] ext. 1102
Sutton, Catherine
_
Provider Relations Administrative
[Email ]
[phone] ext. 1237
Assistant
Throgmorton, Brynn
Payroll/AP Technician
[Email ]
[phone] ext. 1112
Tiberi, Patricia
Prevention Coordinator-
Email
828 586 5501 ext. 1247
Way, Regina
Service Management
Administrative Assistant
[Email ]
[phone] ext. 1222
Webb, Robert
Security Officer +
__—
[ Email](828)�586-5501
ext: 1130
Webb, John
Staff Accountant
[Email ]
[phone] ext. 1229
Wells, Lesa f-- ___
Human Ser_ Clin Couns. I
_--
[ Email ]__
[phone] ext. 1206 �--j
Whittington, Phil-C.
Access Specialist
[Email ]
[phone] ext. 1146
Williams, Rhonda .
Access Specialist
[-Email ]
[phone] ext. 1143
_
Woodv. Edward
Computer Svstems Admin I
l Email 1
[phone] ext. 1126
Woolf. Becki . Provider Relations Specialist f Email 1 [phone] ext. 1207 i

from: 2090 us hwy 70, swannE i nc 28778 to: +35' 26'26.00", -830 4'0'1.00" (35.44055... Page I of 1
Web V Images Video News Maps Gmail more v '000100�
o� o
2090 US Route 70
Swannanoa, NC 28778
Drive: 42.9 mi (about 51 mins)
1.Head southwest on US-70 toward New Salem
2.1 mi
Rd
3 mins
..... . . . . ... ...... --II---.-.-.---
2. Continue on Tunnel Rd
I-.
0.3 mi
3. Turn left at Porter Cove Rd
0.2 m I i
I min
..... ..... .... .... .......... .. .. . .... ..... ... ... . . .... . ....... .... ...... .......
4. Turn right to merge onto 1-40 W
27.3 mi
28 mins
5. Take exit 27 for Great Smokey Mountains Expy/
0.8 mi
US-1 9/US-23/US-74 toward ClydeMaynesville/
1 min
Murphy/Atlanta/Maggie Valley
6. Merge onto US-74 W 0.6 mi
7. Take the ramp onto Great Smoky Mountains 11.7 mi
Expy/US.-23 S/US-74 W 15 mins
-....... ..40 8. Turn left at Timberlane Rd 92 ft
2 mins
35.440556, -83.072778
These directions are for planning purposes only. You may find that
construction projects, traffic, or other events may cause road conditions to
differ from the map results.
Map data Oc2007 NAVTEQTll
�y3 -9� S6
Overview
rs
quil
Start
End
Map data 002007 NAVTEQT10
http://maps.google.com/maps?daddr=%2B35%C2%BO+26'+26.00%22,+-83%C2%BO+4'+... 5/17/2007

Mr. Bill Hambrick
Evergreen Foundation
P.O Box 127
Sylva, North Carolina
Dear Mr. Hambrick:
Michael F. Easley, Governor
State of North Carolina
William G. Ross, Jr., Secretary
Department of Environment and Natural Resources
Alan W. Klimek, P.E., Director
Division of Water Quality
.1
October 19, 2006 ! I
28779
Subject: NPDES PERMIT ISSUANCE
Permit Number NCO032361
The Balsam Center for Hope and Recovery
Haywood County
Division personnel have reviewed and approved your application for renewal of the subject
permit. Accordingly, we are forwarding the attached final NPDES discharge permit. This permit is
issued pursuant to the requirements of North Carolina General Statute 143-215.1 and the Memorandum
of Agreement between North Carolina and the U.S. Environmental Protection Agency dated May 9,
1994 (or as subsequently amended). The following changes have been incorporated into this final
permit:
➢ Addition of daily maximum ammonia limits based on EPA requirements.
➢ Anew permit expiration date of January 31, 2011.
If any parts, measurement frequencies or sampling requirements contained in this permit are
unacceptable to you, you have the right to an adjudicatory hearing upon written request within thirty
(30) days following receipt of this letter. This request must be in the form of a written petition,
conforming to Chapter 150B of the North Carolina General Statutes, and filed with the Office of
Administrative Hearings (6714 Mail Service Center, Raleigh, North Carolina 27699-6714). Unless such
demand is made, this permit shall be final and binding.
Please take notice that this permit is not transferable. This permit does not affect the legal
requirements to obtain other permits which may be required by the Division of Water Quality or permits
required by the Division of Land Resources, Coastal Area Management Act, or any other Federal or
Local governmental permits which may be required.
If you have any questions or need additional information, please do not hesitate to contact
Carolyn Bryant of my staff at [phone], extension 363.
Sincerely,
/,t)-,-rA1anW. Klimek, P.E.
cc: Central Files
NPDES Unit Files
shcviille Rebio na �%fcelaee make :7,oteetjon j
1617 MAIL SERVICE CENTER, RALEIGH, NORTH CAROLINA 27699-1617 - TELEPHONE [phone]/FAX [phone]
VISIT US ON THE WEB AT http://h2o.enr.sfate.nc.us/NPDES

Permit NCO032361
STATE OF NORTH CAROLINA
DEPARTMENT OF ENVIRONMENT AND NATURAL RESOURCES
DIVISION OF WATER QUALITY
PERMIT
TO DISCHARGE WASTEWATER UNDER THE
NATIONAL POLLUTANT DISCHARGE ELIMINATION SYSTEM
In compliance with the provision of North Carolina General Statute 143-215.1, other lawful standards and regulations
promulgated and adopted by the North Carolina Environmental Management Commission, and the Federal Water Pollution
Control Act, as amended, the
Evergreen Foundation
is hereby authorized to discharge wastewater from a facility located at
The Balsam Center for Hope and Recovery
Timberlane Road
West of Waynesville
Haywood County
to receiving waters designated as Richland Creek in the French Broad River basin in accordance with
effluent limitations, monitoring requirements, and other conditions set forth in Parts I, II, III and IV hereof.
This permit shall become effective December 1, 2006.
This permit and authorization to discharge shall expire at midnight on January 31, 2011.
Signed this day October 19, 2006.
J. I
Wan W. Klimek, P.E., Director
ivision of Water Quality
By Authority of the Environmental Management Commission

Permit NCO032361
SUPPLEMENT TO PERMIT COVER SHEET
All previous NPDES Permits issued to this facility, whether for operation or discharge are hereby
revoked. As of this permit issuance, any previously issued bearing this number is no longer effective.
Therefore, the exclusive authority to operate and discharge from this facility arises under the permit
conditions, requirements, terms, and provisions included herein.
The Evergreen Foundation is hereby authorized to:
1. Continue to operate an existing 0.010 MGD wastewater treatment facility with the
following components:
♦ Extended Aeration type System
♦ Clarifier
♦ Chlorine Contact Basin
♦ Chlorine Tablet Feeder
♦ Dechlorination
The facility is located at The Balsam Center for Hope and Recovery, on Timberlane
Road west of Waynesville in Haywood County.
2. Discharge from said treatment works at the location specified on the attached map
into Richland Creek, classified B waters in the French Broad River basin.

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Facilit Information
y
Facility.
l'r; 3
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Latitude:
35�26'25" 'Sub -Basin: 04-03-05�!""s
Locations,
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Lon "tude:
83°04'22",a.
Ouad Number:
ME
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Stream Class:
Receivtn Stream
B
Richland Creek
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The Balsam Center
NCO032361
l 1' / Lf
Haywood County

Permit NCO032361
A. (1.) EFFLUENT LIMITATIONS AND MONITORING REQUIREMENTS
During the period beginning on December 1, 2006 and lasting until -expiration, the Permittee is
authorized to discharge from outfall 001. Such discharges shall be limited and monitored by the
Permittee as specified below:
RARAMETER
- . LIMITS _
MONITORING REQUIREMENTS
Monthly Average= ..:
Daily Maximum.::
Measurement : ,
Frequency
:Sample Type,
Sample - ` .
Locations:
Flow
0.010 MGD
Weekly
Instantaneous
Influent or
Effluent
BOD, 5 day (20°C)
30.0 mg/L
45.0 mg/L
Weekly
Grab
Effluent
Total Suspended Solids
30.0 mg/L
45.0 mg/L
Weekly
Grab
Effluent
NH3 as N
(April 1 - Oct 31
6.0 mg/L
30.0 mg/L
2/Month
Grab
Effluent
NH3 as N
Nov 1 - March 31
22.0 mg/L
35.0 mg/L
2/Month
Grab
Effluent
Fecal Coliform
(geometric mean
200/100 ml
400/100 ml
Weekly
Grab
Effluent
Total Residual Chlorine
28 Ng/L
2/Week
Grab
Effluent
Temperature (°C)
Weekly
Grab
Effluent
pH
> 6.0 and < 9.0 standard units
Weekly
Grab
Effluent
There shall be no discharge of floating solids or visible foam in other than trace amounts.

NPDES Permit Requirements
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PART II
STANDARD CONDITIONS FOR NPDES PERMITS
Section A. Definitions
2/Month
Samples are collected twice per month with at least ten calendar days between sampling events.
3/Week
Samples are collected three times per week on three separate calendar days.
Act or "the Act"
The Federal Water Pollution Control Act, also known as the Clean Water Act, as amended, 33 USC 1251, et. seq.
Annual Average
The arithmetic mean of all "daily discharges" of a pollutant measured during the calendar year. In the case of fecal
coliform., the geometric mean of such discharges.
Arithmetic Mean
The summation of the individual values divided by the number of individual values.
Bypass
The known diversion of waste streams from any portion of a treatment facility including the collection system, which
is not a designed or established or operating mode for the facility.
Calendar Day
The period from midnight of one day until midnight of the next day. However, for purposes of this permit, any
consecutive 24-hour period that reasonably represents the calendar day may be used for sampling.
Calendar Quarter
One of the following distinct periods: January through March, April through June, July through September, and
October through December.
Composite Sample
A sample collected over a 24-hour period by continuous sampling or combining grab samples of at least 100 ml in
such a manner as to result in a total sample representative of the wastewater discharge during the sample period. The
Director may designate the most appropriate method (specific number and size of aliquots necessary, the time
interval between grab samples, etc.) on a case -by -case basis. Samples may be collected manually or automatically.
Composite samples may be obtained by the following methods:
(1) Continuous: a single, continuous sample collected over a 24-hour period proportional to the rate of flow.
(2) Constant time/variable volume: a series of grab samples collected at equal time intervals over a 24 hour
period of discharge and combined proportional to the rate of flow measured at the time of individual sample
collection, or
(3) Variable time/constant volume: a series of grab samples of equal volume collected over a 24 hour period
with the time intervals between samples determined by a preset number of gallons passing the sampling
point. Flow measurement between sample intervals shall be determined by use of a flow recorder and
totalizer, and the preset gallon interval between sample collection fixed at no greater than 1/24 of the
expected total daily flow at the treatment system, or
(4) Constant time/constant volume: a series of grab samples of equal volume collected over a 24-hour period at
a constant time interval. This method may only be used in situations where effluent flow rates vary
less than 15 percent. The grab samples shall be taken at intervals of no greater than 20 minutes apart
during any 24-hour period and must be of equal size and of no less than 100 milliliters. Use of this method
requires prior approval by the Director.
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In accordance with (4) above, influent grab samples shall not be collected more than once per hour.
Effluent grab samples shall not be collected more than once per hour except at wastewater treatment systems
having a detention time of greater than 24 hours. In such cases, effluent grab samples may be collected at
intervals evenly spaced over the 24-hour period that are equal in number of hours to the detention time of the
system in number of days. However, the interval between effluent grab samples may not exceed six hours nor
the number of samples less than four during a 24-hour sampling period.
Continuous flow measurement
Flow monitoring that occurs without interruption throughout the operating hours of the facility. Flow shall be
monitored continually except for the infrequent times when there may be no flow or for infrequent maintenance
activities on the flow device.
Dail&Discharge.
The discharge of a pollutant measured during a calendar day or any 24-hour period that reasonably represents the
calendar day for purposes of sampling. For pollutants measured in units of mass, the "daily discharge" is calculated as
the total mass of the pollutant discharged over the day. The "daily discharge" concentration comprises the mean
concentration for a 24-hour sampling period as either a composite sample concentration or the arithmetic mean of all
grab samples collected during that period. (40 CFR 122.3)
Daily Maximum
The highest "daily discharge" during the calendar month for conventional and other non -toxicant parameters.
NOTE: Permittees may not submit a "daily average" calculation for determining compliance with permit limits for
toxicants. See the relevant Federal effluent guideline[s] for the appropriate calculation interval.
Daily Sampling
Parameters requiring daily sampling shall be sampled 5 out of every 7 days per week unless otherwise specified in the
permit. The Division expects that sampling shall be conducted on weekdays except where holidays or other
disruptions of normal operations prevent weekday sampling. If sampling is required for all seven days of the week
for any permit parameter(s), that requirement will be so noted on the Effluent Limitations and Monitoring Page(s).
DWO or "the Division"
The Division of Water Quality, Department of Environment and Natural Resources.
EMC
The North Carolina Environmental Management Commission.
Facility Closure
The cessation of wastewater treatment at a permitted facility, or the cessation of all activities that require coverage
under the NPDES. Completion of facility closure will allow this permit to be rescinded.
Geometric Mean
The Nth root of the product of the individual values where N = the number of individual values. For purposes of
calculating the geometric mean, values of "0" (or "< [detection level]") shall be considered = 1.
Grab Sample
Individual samples of at least 100 ml collected over a period of time not exceeding 15 minutes. Grab samples can be
collected manually. Grab samples must be representative of the discharge (or the receiving stream, for instream
samples).
Hazardous Substance
Any substance designated under 40 CFR Part 116 pursuant to Section 311 of the Clean Water Act.
Instantaneous flow measurement
A measure of flow taken at the time of sampling, when both the sample and flow will be representative of the total
discharge.
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Monthly Average concentration limitl
The arithmetic mean of all "daily discharges" of a pollutant measured during the calendar month. In the case of fecal
coliform, the geometric mean of such discharges.
Permit Issuing Authority
The Director of the Division of Water Quality.
Quarterly Average concentration limitl
The average of all samples taken over a calendar quarter.
Severe property damage
Substantial physical damage to property, damage to the treatment facilities which causes them to become inoperable,
or substantial and permanent loss of natural resources which can reasonably be expected to occur in the absence of a
bypass. Severe property damage excludes economic loss caused by delays in production.
Toxic Pollutant:
Any pollutant listed as toxic under Section 307(a)(1) of the Clean Water Act.
UpLet
An incident beyond the reasonable control of the Permittee causing unintentional and temporary noncompliance with
permit effluent limitations and/or monitoring requirements. An upset does not include noncompliance caused by
operational error, improperly designed treatment facilities, inadequate treatment facilities, lack of preventive
maintenance, or careless or improper operation.
Weekly Average (concentration limitl
The arithmetic mean of all "daily discharges" of a pollutant measured during the calendar week. In the case of fecal
coliform, the geometric mean of such discharges.
Section B. General Conditions
1. D= to Comply
The Permittee must comply with all conditions of this permit. Any permit noncompliance constitutes a violation
of the Clean Water Act and is grounds for enforcement action; for permit termination, revocation and reissuance,
or modification; or denial of a permit renewal application [40 CFR 122.41].
a. The Permittee shall comply with effluent standards or prohibitions established under section 307(a) of.the
Clean Water Act for toxic pollutants and with standards for sewage sludge use or disposal established under
section 405(d) of the Clean Water Act within the time provided in the regulations that establish these
standards or prohibitions or standards for sewage sludge use or disposal, even if the permit has not yet been
modified to incorporate the requirement.
b. The Clean Water Act provides that any person who violates section 301, 302, 306, 307, 308, 318 or 405 of the
Act, or any permit condition or limitation implementing any such sections in a permit issued under section
402, or any requirement imposed in a pretreatment program approved under sections 402(a)(3) or 402(b)(8)
of the Act, is subject to a civil penalty not to exceed $25,000 per day for each violation. [40 CFR 122.41 (a)
(2)]
c. The Clean Water Act provides that any person who negligently violates sections 301, 302, 306, 307, 308, 318, or
405 of the Act, or any condition or limitation implementing any of such sections in a permit issued under
section 402 of the Act, or any requirement imposed in a pretreatment program approved under section
402(a)(3) or 402(b)(8) of the Act, is subject to criminal penalties of $2,500 to $25,000 per day of violation, or
imprisonment of not more than 1 year, or both. In the case of a second or subsequent conviction for a
negligent violation, a person shall be subject to criminal penalties of not more than $50,000 per day of
violation, or by imprisonment of not more than 2 years, or both. [40 CFR 122.41 (a) (2)]
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d. Any person who knowing violates such sections, or such conditions or limitations is subject to criminal
penalties of $5,000 to $50,000 per day of violation, or imprisonment for not more than 3 years, or both. In
the case of a second or subsequent conviction for a knowing violation, a person shall be subject to criminal
penalties of not more than $100,000 per day of violation, or imprisonment of not more than 6 years, or both.
[40 CFR 122.41 (a) (2)]
e. Any person who knowingly violates section 301, 302, 303, 306, 307, 308, 318 or 405 of the Act, or any permit
condition or limitation implementing any of such sections in a permit issued under section 402 of the Act,
and who knows at that time that he thereby places another person in imminent danger of death ,or serious
bodily injury, shall, upon conviction, be subject to a fine of not more than $250,000 or imprisonment of not
more than 15 years, or both. In the case of a second or subsequent conviction for a knowing endangerment
violation, a person shall be subject to a fine of not more than $500,000 or by imprisonment of not more than
30 years, or both. An organization, as defined in section 309(c)(3)(B)(1) of the CWA, shall, upon conviction
of violating the imminent danger provision, be subject to a fine of not more than $1,000,000 and can be fined
up to $2,000,000 for second or subsequent convictions: [40 CFR 122.41 (a) (2)]
f. Under state law, a civil penalty of not more than $25,000 per violation may be assessed against any person
who violates or fails to act in accordance with the terms, conditions, or requirements of a permit. [North
Carolina General Statutes § 143-215.6A]
g. Any person may be assessed an administrative penalty by the Administrator for violating section 301, 302,
306, 307, 308, 318 or 405 of this Act, or any permit condition or limitation implementing any of such
sections in a permit issued under section 402 of this Act Administrative penalties for Class I violations are
not to exceed $10,000 per violation, with the maximum amount of any Class I penalty assessed not to exceed
$25,000. Penalties for Class II violations are not to exceed $10,000 per day for each day during which the
violation continues, with the maximum amount of any Class II penalty not to exceed $125,000. [40 CFR
122.41 (a) (3)]
2. Duty to N itig_ate
The Permittee shall take all reasonable steps to' minimize or prevent any discharge or sludge use or disposal in
violation of this permit which has a reasonable likelihood of adversely affecting human health or the environment
[40 CFR 122.41 (d)].
3. Civil and Criminal Liability
Except as provided in permit conditions on "Bypassing" (Part II. C. 4), "Upsets" (Part II. C. 5) and "Power
Failures" (Part II. C. 7), nothing in this' permit shall be construed to relieve the Permittee from any
responsibilities, liabilities, or penalties for noncompliance pursuant to NCGS 143-215.3, 143-215.6 or Section 309
of the Federal Act, 33 USC 1319. Furthermore, the Perrruttee is responsible for consequential damages, such as
fish kills, even though the responsibility for effective compliance may be temporarily suspended.
4. _Oil and Hazardous Substance Liability
Nothing in this permit shall be construed to preclude the institution of any legal action or relieve the Permittee
from any responsibilities, liabilities, or penalties to which the Permittee is or may be subject to under NCGS 143-
215.75 et seq. or Section 311 of the Federal Act, 33 USG 1321. Furthermore, the Permittee is responsible for
consequential damages, such as fish kills, even though the responsibility for effective compliance may be
temporarily suspended.
5. ProgeM Rights
The issuance of this permit does not convey any property rights in either real or personal property, or any
exclusive privileges, nor does it authorize any injury to private property or any invasion of personal rights, nor
any infringement of Federal, State or local laws or regulations [40 CFR 122.41 (g)].
6. Onshore or Offshore Construction
This permit does not authorize or approve the construction of any onshore or offshore physical structures or
facilities or the undertaking of any work in any navigable waters.
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7. Severability
The provisions of this permit are severable. If any provision of this permit, or the application of any provision of
this permit to any circumstances, is held invalid, the application of such provision to other circumstances, and the
remainder of this permit, shall not be affected thereby [NCGS 150B-23].
8. Duty to Provide Information
The Permittee shall furnish to the Permit Issuing Authority, within a reasonable time, any information which the
Permit Issuing Authority may request to determine whether cause exists for modifying, revoking and reissuing, or
terminating this permit or to determine compliance with this permit. The Permittee shall also furnish to the
Permit Issuing Authority upon request, copies of records required by this permit [40 CFR 122.41 (h)].
9. Duty to Re�1T
If the Perrrdttee wishes to continue an activity regulated by this permit after the expiration date of this permit, the
Permittee must apply for and obtain a new permit [40 CFR 122.41 (b)].
10. ENgiration of Permit
The Permittee is not authorized. to discharge after the expiration date. In order to receive automatic
authorization to discharge beyond the expiration date, the Permittee shall submit such information, forms, and
fees as are required by the agency authorized to issue permits no later than 180 days prior to the expiration date.
Any Permittee that has not requested renewal at least 180 days prior to expiration, or any Permittee that does not
have a permit after the expiration and has not requested renewal at least 180 days prior to expiration, will subject
the Permittee to enforcement procedures as provided in NCGS 143-215.6 and 33 USC 1251 et. seq.
11. Signatory Requirements
All applications, reports, or information submitted to the Permit Issuing Authority shall be signed and certified
[40 CFR 122.41 (k)].
a. All permit applications shall be signed as follows:
(1) For a corporation: by a responsible corporate officer. For the purpose of this Section, a responsible
corporate officer means: (a) a president, secretary, treasurer or vice president of the corporation in
charge of a principal business function, or any other person who performs similar policy or decision
making functions for the corporation, or (b) the manager of one or more manufacturing, production, or
operating facilities, provided, the manager is authorized to make management decisions which govern the
operation of the regulated facility including having the explicit or implicit duty of making major capital
investment recommendations, and initiating and directing other comprehensive measures to assure long
term environmental compliance with environmental laws and regulations; the manager can ensure that
the necessary systems are established or actions taken to gather complete and accurate information for
permit application requirements; and where authority to sign documents has been assigned or delegated
to the manager in accordance with corporate procedures .
(2) For a partnership or sole proprietorship: by a general partner or the proprietor, respectively; or
(3) For a municipality, State, Federal, or other public agency: by either a principal executive officer or
ranking elected official [40 CFR 122.22].
b. All reports required by the permit and other information requested by the Permit Issuing Authority shall be
signed by a person described in paragraph a. above or by a duly authorized representative of that person. A
person is a duly authorized representative only if
1. The authorization is made in writing.by a person described above;
2. The authorization specified either an individual or a position having responsibility for the overall
operation of the regulated facility or activity, such as. the position of plant manager, operator of a well or
well field, superintendent, a position of equivalent responsibility, or an individual or position having
overall responsibility for environmental matters for the company. (A duly authorized representative may
thus be either a named individual or any individual occupying a named position.); and
3. The written authorization is submitted to the Permit Issuing Authority [40 CFR 122.22]
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c. Changes to authorization: If an authorization under paragraph (b) of this section is no longer accurate
because a different individual or position has responsibility for the overall operation of the facility, a new
authorization satisfying the requirements of paragraph (b) of this section must be submitted to the Director
prior to or together with any reports, information, or applications to be signed by an authorized
representative [40 CFR 122.22]
d. Certification. Any person signing a document under paragraphs a. or b. of this section shall make the
following certification [40 CFR 122.22]:
I certify, under penalty of law, that this document and all attachments were prepared under my direction or
supervision in accordance with a system designed to assure that qualified personnel properly gather and evaluate
the information submitted. Based on my inquiry of the person or persons who manage the system, or those persons
directly responsible for gathering the information, the information submitted is, to the best of my knowledge and
belief, true, accurate, and complete. I am aware that there are significant penalties for submitting false information,
including the possibility of fines and imprisonment for knowing violations."
12. Permit Actions
This permit may be modified, revoked and reissued, or terminated for cause. The filing of a request by the
Permittee for a permit modification, revocation and reissuance, or termination, or a notification of planned
changes or anticipated noncompliance does not stay any permit condition [40 CFR 122.41
13. Permit Modification Revocation and Reissuance, or Termination
The issuance of this permit does not prohibit the permit issuing authority from reopening and modifying the
permit, revoking and reissuing the permit, or terminating the permit as allowed by the laws, rules, and regulations
contained in Title 40, Code of Federal Regulations, Parts 122 and 123; Title 15A of the North Carolina
Administrative Code, Subchapter 2H .0100; and North Carolina General Statute 1437215.1 et. al.
14. Annual Administering and Compliance Monitoring Fee Requirements
The Permittee must pay the annual administering and compliance monitoring fee within thirty days after being
billed by the Division. - Failure to pay the fee in a timely manner in accordance with 15A NCAC 2H.0105 (b) (2)
may cause this Division to initiate action to revoke the permit
Section C. 012eration and Maintenance of Pollution Controls
1. Certified Operator
Upon classification of the permitted facility by the Certification Commission, the Permittee shall employ a
certified water pollution control treatment system operator in responsible charge (ORC) of the water pollution
control treatment system. Such operator must hold a certification of the grade equivalent to or greater than the
classification assigned to the water pollution control treatment system by the Certification Commission. The
Permittee must also employ one or more certified Back-up ORCs who possess a currently valid certificate of the
type of the system. Back-up ORCs must possess a grade equal to (or no more than one grade less than) the grade
of the system [15A NCAC 8G.0201].
The ORC of each Class I facility must:
➢ Visit the facility at least weekly
➢ Comply with all other conditions of 15A NCAC 8G.0204.
The ORC of each Class II, III and IV facility must:
➢ Visit the facility at least daily, excluding weekends and holidays
➢ Properly manage and document daily operation and maintenance of the facility
➢ Comply with all other conditions of 15A NCAC 8G.0204.
Once the facility is classified, the Permittee shall submit a letter to the Certification Commission designating the
operator in responsible charge:
a. Within 60 calendar days prior to wastewater being introduced into a new system
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b. Within 120 calendar days of:
➢ Receiving notification of a change in the classification of the system requiring the designation of a
new ORC and back-up ORC
➢ A vacancy in the position of ORC or back-up ORC.
2. Proper Operation and Maintenance
The Permittee shall at all times provide the operation and maintenance resources necessary to operate the existing
facilities at optimum efficiency. The Permittee shall at all times properly operate and maintain all facilities and
systems of treatment and control (and related appurtenances) which are installed or used by the Permittee to
achieve compliance with the conditions of this permit. Proper operation and maintenance also includes adequate
laboratory controls and appropriate quality assurance procedures. This provision requires the Permittee to install
and operate backup or auxiliary facilities only when necessary to achieve compliance with the conditions of the
permit [40 CFR 122.41 (e)].
3. Need to Halt or Reduce not a Defense
It shall not be a defense for a Permittee in an'enforcement action that it would have been necessary to halt or
reduce the permitted activity in order to maintain compliance with the condition of this permit [40 CFR 122.41
(c)]-
4. Bypassing -of Treatment Facilities
a. Bypass not exceeding limitations [40 CFR 122.41 (m) (2)]
The Permittee may allow any bypass to occur which does not cause effluent limitations to be exceeded, but
only if it also is for essential maintenance to assure efficient operation. These bypasses are not subject to the
provisions of Paragraphs b. and c. of this section.
b. Notice [40 CFR 122.41 (m) (3)]
(1) Anticipated bypass. If the Permittee knows in advance of the need for a bypass, it shall submit prior
notice, if possible at least ten days before the date of the bypass; including an evaluation of the
anticipated quality and effect of the bypass.
(2) Unanticipated bypass. The Permittee shall submit notice of an unanticipated bypass as required in Part
II. E. 6. (24-hour notice).
c. Prohibition of Bypass
(1) Bypass from the treatment facility is prohibited and the Permit Issuing Authority may take enforcement
action against a Permittee for bypass, unless:
(A) Bypass was unavoidable to prevent loss of life, personal injury or severe property damage;
(B) There were no feasible alternatives to thebypass, such as the use of auxiliary treatment facilities,
retention of untreated wastes or maintenance during normal periods of equipment downtime. This
condition is not satisfied if adequate backup equipment should have been installed in the exercise of
reasonable engineering judgment to prevent a bypass which occurred during normal periods of
equipment downtime or preventive maintenance; and
(C) The Permittee submitted notices as required under Paragraph b. of this section.
(2) Bypass from the collection system is prohibited and the Permit Issuing Authority may take enforcement
action against a Permittee for a bypass as provided in any current or future system -wide collection system
permit associated with the treatment facility.
(3) The Permit Issuing Authority may approve an anticipated bypass, after considering its adverse effects, if
the Permit Issuing Authority determines that it willmeet the three conditions listed above in Paragraph c.
(l) of this section.
5. Upsets
a. Effect of an upset [40 CFR 122.41 (n) (2)]: An upset constitutes an affirmative defense to an action
brought for noncompliance with such technology based permit effluent limitations if the requirements of
paragraph b. of this condition are met. No determination made during administrative review of claims that
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noncompliance was caused by upset, and before an action for noncompliance, is final administrative action
subject to judicial review.
b. Conditions necessary for a demonstration of upset: A Permittee who wishes to establish the
affirmative defense of upset shall demonstrate, through properly signed, contemporaneous operating logs, or
other relevant evidence that:
(1) An upset occurred and that the Permittee can identify the cause(s) of the upset;
(2) The Permittee facility was at the time being properly operated; and
(3) The Permittee submitted notice of the upset as required in.Part II. E. 6. (b) of this permit.
(4) The Permittee complied with any remedial measures required under Part II. B. 2. of this permit.
c. Burden of proof [40 CFR 122.41 (n) (4)]: The Permittee seeking to establish the occurrence of an
upset has the burden of proof in any enforcement proceeding.
6. Removed Substances
Solids, sludges, filter backwash, or other pollutants removed in the course of treatment or control of wastewaters
shall be utilized/disposed of in accordance with NCGS 143-215.1 and in a manner such as to prevent any pollutant
from such materials from entering waters of the State or navigable waters of the United States. The Permittee
shall comply with all existing Federal regulations governing the disposal of sewage sludge. Upon promulgation of
40 CFR Part 503, any permit issued by the Permit Issuing Authority for the utilization/disposal of sludge may be
reopened and modified, or revoked and reissued, to incorporate applicable requirements at 40 CFR 503. The
Permittee shall comply with applicable 40 CFR 503 Standards for the Use and Disposal of Sewage Sludge (when
promulgated) within the time provided in the regulation, even if the permit is not modified to incorporate the
requirement. The Permittee shall notify the Permit Issuing Authority of any significant change in its sludge use
or disposal practices.
7. Power Failures
The Permittee is responsible for maintaining adequate safeguards (as required by 15A NCAC 2H.0124 —
Reliability) to prevent the discharge of untreated or inadequately treated wastes during electrical power failures
either by means of alternate power sources, standby generators or retention of inadequately treated effluent.
Section D. Monitoring and Records
1. Representative Sampling
Samples collected and measurements taken, as required herein, shall be characteristic of the volume and nature of
the permitted discharge. Samples collected at a frequency less than daily shall be taken on a day and time that is
characteristic of the discharge over the entire period the sample represents. All samples shall be taken at the
monitoring points specified in this permit and, unless otherwise specified, before the effluent joins or is diluted
by any other wastestream, body of water, or substance. Monitoring points shall not be changed without
notification to and the approval of the Permit Issuing Authority [40 CFR 122.41 (j)].
2. Reporting
Monitoring results obtained during the previous month(s) shall be summarized for each month and reported on a
monthly Discharge Monitoring Report (DMR) Form (MR 1, 1.1, 2, 3) or alternative forms approved by the
Director, postmarked no later than the last calendar day of the month following the completed reporting period.
The first DMR is due on the last day of the month following the issuance of the permit or in the case of a new
facility, on the last day of the month following the commencement of discharge. Duplicate signed copies of
these, and all other reports required herein, shall be submitted to the following address:
NC DENR / Division of Water Quality / Water Quality Section
ATTENTION: Central Files
1617 Mail Service Center
Raleigh, North Carolina 27699-1617
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3. Flow Measurements
Appropriate flow measurement devices and methods consistent with accepted scientific practices shall be selected
and used to ensure the accuracy and reliability of measurements of the volume of monitored discharges. The
devices shall be installed, calibrated and maintained to ensure that the accuracy of the measurements is consistent
with the accepted capability of that type of device. Devices selected shall be capable of measuring flows with a
maximum deviation of less than 10% from the true discharge rates throughout the range of expected discharge
volumes. Flow measurement devices shall be accurately calibrated at a minimum of once per year and maintained
to ensure that the accuracy of the measurements is consistent with the accepted capability of that type of device.
The Director shall approve the flow measurement device and monitoring location prior to installation.
Once -through condenser cooling water flow monitored by pump logs, or pump hour meters as specified in Part I
of this permit and based on the manufacturer's pump curves shall not be subject to this requirement.
4. Test Procedures
Test procedures for the analysis of pollutants shall conform to the EMC regulations (published pursuant to
NCGS 143-215.63 et. seq.), the Water and Air Quality Reporting Acts, and to regulations published pursuant to
Section 304(g); 33 USC 1314, of the Federal Water Pollution Control Act (as Amended), and 40 CFR 136; or in
the case of sludge use or disposal, approved under 40 CFR 136, unless otherwise specified in 40 CFR 503, unless
other test procedures have been specified in this permit [40 CFR 122.41].
To meet the intent of the monitoring required by this permit, all test procedures must produce minimum
detection and reporting levels that are below the permit discharge requirements and all data generated must be
reported down to the minimum detection or lower reporting level of the procedure. If no approved methods are
determined capable of achieving minimum detection and reporting levels below permit discharge requirements,
then the most sensitive (method with the lowest possible detection and reporting level) 'approved method must
be used.
Penalties for Tampering
The Clean Water Act provides that any person who falsifies, tampers with, or knowingly renders inaccurate, any
monitoring device or method required to be maintained under this permit shall, upon conviction, be punished by
a fine of not more than $10,000 per violation, or by imprisonment for not more than two years per violation, or
by both. If a conviction of a person is for a violation committed after a first conviction of such person under this
paragraph, punishment is a fine of not more than $20,000 per day of violation, or by imprisonment of not more
than 4 years, or both [40 CFR 122.41].
6. Records Retention
Except for records of monitoring information required by this permit related to the Permittee's sewage sludge
use and disposal activities, which shall be retained for a period of at least five years (or longer as required by 40
CFR 503), the Permittee shall retain records of all monitoring information, including.
➢ all calibration and maintenance records
➢ all original strip chart recordings for continuous monitoring instrumentation
➢ copies of all reports required by this permit
➢ copies of all data used to complete the application for this permit
These records or copies shall be maintained for a period of at least 3 years from the date of the sample,
measurement, report or application. This period may be extended by request of the Director at any time [40 CFR
122.41].
7. Recording Results
For each measurement or sample taken pursuant to the requirements of this permit, the Permittee shall record
the following information [40 CFR 122.41]:
a. The date, exact place, and time of sampling or measurements;
b. The individual(s) who performed the sampling or measurements;
c. The date(s) analyses were performed;
d. The individual(s) who performed the analyses;
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e. The analytical techniques or methods used; and
f. The results of such analyses.
8. Inspection and Entry
The Permittee shall allow the Director, or an authorized representative (including an authorized contractor acting
as a representative of the Director), upon the presentation of credentials and other documents as may be required
bylaw, to;
a. Enter upon the Pemuttee's premises where a regulated facility or activity is located or conducted, or where
records must be kept under the conditions of this permit;
b. Have access to and copy, at reasonable times, any records that must be kept under the conditions of this
permit;
c. Inspect at reasonable times any facilities, equipment (including monitoring and control equipment), practices,
or operations regulated or required under -this permit; and
d. Sample or monitor at reasonable times, for the purposes of assuring permit compliance or as otherwise
authorized by the Clean Water Act, any substances or parameters at any location -[40 CFR 122.41 (i)].
Section E ReporunQgRequirements
1. Change in Discharge
All discharges authorized herein shall be consistent with the terms and conditions of this permit. The discharge
of any pollutant identified in this permit more frequently than or at a level in excess of that authorized shall
constitute a violation of the permit.
2. Planned Changes
The Permittee shall give notice to the Director as soon as possible of any planned physical alterations or
additions to the permitted facility [40 CFR 122.41 (1)]. Notice is required only when:
a. The alteration or addition to a permitted facility may meet one of the criteria for new sources at 40 CFR
122.29 (b); or
b. The alteration or addition could significantly change the nature or increase the quantity of pollutants
discharged. This notification applies to pollutants subject neither to effluent limitations in the permit, nor to
notification requirements under 40 CFR 122.42 (a) (1).
c. The alteration or addition results in a significant change in the Permittee's sludge use or disposal practices,
and such alteration, addition or change may justify the application of permit conditions that are different
from or absent in the existing permit, including notification of additional use or disposal sites not reported
during the permit application process or not reported pursuant to an approved land application plan.
3. Anticipated Noncompliance
The Permittee shall give advance notice to the Director of any planned changes to the permitted facility or other
activities that might result in noncompliance with the permit [40 CFR 122.41 (1) (2)].
4. Transfers
This permit is not transferable to any person except after notice to the Director. The Director may require
modification or revocation and reissuance of the permit to document the change of ownership. Any such action
may incorporate other requirements as may be necessary under the Clean Water Act [40 CFR 122.41 (1) (3)].
5. Monitoring Reports
Monitoring results shall be reported at the intervals specified elsewhere in this permit [40 CFR 122.41 (1) (4)].
a. Monitoring results must be reported on a Discharge Monitoring Report (DMR) (See Part II. D. 2) or forms
provided by the Director for reporting results of monitoring of sludge use or disposal practices.
b. If the Permittee monitors any pollutant more frequently than required by this permit, the results of such
monitoring shall be included in the calculation and reporting of the data submitted on the DMR.
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6. Twenty-four Hour Reporting
a. The Permittee shall report to the Director or the appropriate Regional Office any noncompliance that
potentially threatens public health or the environment. Any information shall be provided orally within 24
hours from the time the Permittee became aware of the circumstances. A written submission shall also be
provided within 5 days of the time the Permittee becomes aware of the circumstances. The written
submission shall contain a description of the noncompliance, and its cause; the period of noncompliance,
including exact dates and times, and if the noncompliance has not been corrected, the anticipated time it is
expected to continue; and steps taken or planned to reduce, eliminate, and prevent reoccurrence of the
noncompliance [40 CFR 122.41 (1) (6)].
b. The Director may waive the written report on a case -by -case basis for reports under this section if the oral
report has been received within 24 hours.
c. Occurrences outside normal business hours may also be reported to the Division's Emergency Response
personnel at [phone], [phone] or [phone].
7. Other Noncompliance
The Permittee shall report all instances of noncompliance not reported under Part II. E. 5 and 6. of this pernait at
the time monitoring reports are.submitted. The reports shall contain the information listed in Part II. E. 6. of
this permit [40 CFR 122.41 (I) (7)].
8. Other Information
Where the Permittee becomes aware that it failed to submit any relevant facts in a permit application, or
submitted incorrect information in a permit application or in any report to the Director, it shall promptly submit
such facts or information [40 CFR 122.41 (1) (8)].
9. Noncompliance Notification
The Permittee shall report by telephone to either the central office or the appropriate regional office of the
Division as soon as possible, but in no case more than 24 hours or on the next working day following the
occurrence or first knowledge of the occurrence of any of the following:
a. Any occurrence at the water pollution control facility which results in the discharge of significant amounts of
wastes which are abnormal in quantity or characteristic, such as the dumping of the contents of a sludge
digester; the known passage of a slug of hazardous substance through the facility; or any other unusual
circumstances.
b. Any process unit failure, due to known or unknown reasons, that render the facility incapable of adequate
wastewater treatment such as mechanical or electrical failures of pumps, aerators, compressors, etc.
c. Any failure of a pumping station, sewer line, or treatment facility resulting in a by-pass directly to receiving
waters without treatment of all or any portion of the influent to such station or facility.
Persons reporting such occurrences by telephone shall also file a written report within 5 days following first
knowledge of the occurrence.
10. Availability of Reports
Except for data determined to be confidential under NCGS 143-215.3 (a)(2) or Section 308 of the Federal Act, 33
USC 1318, all reports prepared in accordance with the terms shall be available for public inspection at the offices
of the Division of Water Quality. As required by the Act, effluent data shall not be considered confidential.
Knowingly making any false statement on any such report may result in the imposition of criminal penalties as
provided for in NCGS 143-215.1(b)(2) or in Section 309. of the Federal Act.
11. Penalties for Falsification of Reports
The Clean Water Act provides that any person who knowingly makes any false statement, representation, or
certification in any record or other document submitted or required to be maintained under this permit, including
monitoring reports or reports of compliance or noncompliance shall, upon conviction, be punished by a fine of
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not more than $25,000 per violation, or by imprisonment for not more than two years per violation, or by both
[40 CFR 122.41].
12. Annual Performance Reports
Permittees who own or operate facilities that collect or treat municipal or domestic waste shall provide an annual
report to the Permit Issuing Authority and to the users/customers served by the Permittee (NCGS 143-215.1C).
The report shall summarize the performance of the collection or treatment system, as well as the extent to which
the facility was compliant with applicable Federal or State laws, regulations and rules pertaining to water quality.
The report shall be provided no later than sixty days after the end of the calendar or fiscal year, depending upon
which annual period is used for evaluation.
PART III
OTHER REQUIREMENTS
Section A. Construction
The Permittee shall not commence construction of wastewater treatment facilities, nor add to the planes treatment
capacity, nor change the treatment process(es) utilized at the treatment plant unless the Division has issued an
Authorization to Construct (AtC) permit. Issuance of an AtC will not occur until Final Plans and Specifications for
the proposed construction have been submitted by the Permittee and approved by the Division.
Section B. Groundwater Monitoring
The Permittee shall, upon written notice from the Director of the Division of Water Quality, conduct groundwater
monitoring as may be required to determine the compliance of this NPDES permitted facility with the current
groundwater standards. .
Section C. Changes in Discharges of Toxic Substances
The Permittee shall notify the Permit Issuing Authority as soon as it knows or has reason to believe (40 CFR 122.42):
a. That any activity has occurred or will occur which would result in the discharge, on a routine or frequent
basis, of any toxic pollutant which is not limited in the permit, if that discharge will exceed the highest of the
following "notification levels';;
(1) One hundred micrograms per liter (100 µg/L);
(2) Two hundred micrograms per liter (200 µg/L) for acrolein and acrylonitrile; five hundred micrograms
per liter (500 j g/L) for 2.4-dinitrophenol and for 2-methyl-4.6-dinitrophenol; and one milligram per liter
(l mg/L) for antimony;
(3) Five times the maximum concentration value reported for that pollutant in the permit application.
b. That any activity has occurred or will occur which would result in any discharge, on a non -routine or
infrequent basis, of a toxic pollutant which is .not limited in' the permit, if that discharge will exceed the
highest of the following "notification levels';
(1) Five hundred micrograms per liter (500 µg/L);
(2) One milligram per liter 0 mg/L) for antimony;
(3) Ten times the maximum concentration value reported for that pollutant in the permit application.
Section D. Evaluation of Wastewater Discharge Alternatives
The Permittee shall evaluate all wastewater disposal alternatives and pursue the most environmentally sound
alternative of the reasonably cost effective alternatives. If the facility is in substantial non-compliance with the terms
and conditions of the NPDES permit or governing rules, regulations or laws, the Permittee shall submit a report in
such form and detail as required by the Division evaluating these alternatives and a plan of action within 60 days of
notification by the Division.
Section E. Facility Closure Requirements
The Permittee must notify the Division at least 90 days prior to the closure of any wastewater treatment system
covered by this permit. The Division may require specific measures during deactivation of the system to prevent
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adverse impacts to waters of the State. This permit cannot be rescinded while any activities requiring this permit
continue at the permitted facility.
PART IV
SPECIAL CONDITIONS FOR MUNCIPAL FACILITIES
Section A Publicly Owned Treatment Works (POTWsI
All POTWs must provide adequate notice to the Director of the following
1. Any new introduction of pollutants into the POTW from an indirect discharger which would be subject to
section 301 or 306 of CWA if it were directly discharging those pollutants; and
2. Any substantial change in the volume or character of pollutants being introduced by an indirect discharger
as influent to that POTW at the time of issuance of the permit.
3. For purposes of this paragraph, adequate notice shall include information on (1) the quality and quantity of
effluent introduced into the POTW, and (2) any anticipated impact of the change on the quantity or quality
of effluent to be discharged from the POTW.
Section B Municipal Control of Pollutants from Industrial Users.
Effluent limitations are listed in Part I of this permit. Other pollutants attributable to inputs from
industries using the municipal system may be present in the Permittee's discharge. At such time as
sufficient information becomes available to establish limitations for such pollutants, this permit may be
revised to specify effluent limitations for any or all of such other pollutants in accordance with best
practicable technology or water quality standards.
2. Under no circumstances shall the Permittee allow introduction of the .following wastes in the waste
treatment system:
a. Pollutants which create a fire or explosion hazard in the POTW, including, but not limited to,
wastestreams with a closed cup flashpoint of less than 140 degrees Fahrenheit or 60 degrees
Centigrade using the test methods specified in 40 CFR 261.21;
b. Pollutants which will cause corrosive structural damage to the POTW, but in no case Discharges
with pH lower than 5.0, unless the works is specifically designed to accommodate such Discharges;
C. Solid or viscous pollutants in amounts which will cause obstruction to the flow in the POTW
resulting in Interference;
d. Any pollutant, including oxygen demanding pollutants (BOD, etc.) released in a Discharge at a flow
rate and/or pollutant concentration which will cause Interference with the POTW;
e. Heat in amounts which will inhibit biological activity in the POTW resulting in Interference, but in
no case heat in such quantities that the temperature at the POTW Treatment Plant exceeds 40°C
(104°F) unless the Division, upon request of the POTW, approves alternate temperature limits;
f. Petroleum oil, nonbiodegradable cutting oil, or products of mineral oil origin in amounts that will
cause interference or pass through;
g. Pollutants which result in the presence of toxic gases, vapors, or fumes within the POTW in a
quantity that may cause acute worker health and safety problems;
h. Any trucked or hauled pollutants, except at discharge points designated by the POTW.
3. With regard to the effluent requirements listed in Part I of this permit, it may be necessary for the
Permittee to supplement the requirements of the Federal Pretreatment Standards (40 CFR, Part 403) to
ensure compliance by the Permttee with all applicable effluent limitations. Such actions by the Permittee
may be necessary regarding some or all of the industries discharging to the municipal system.
4. The Permittee shall require 'any industrial discharges sending influent to the permitted system to meet
Federal Pretreatment Standards promulgated in response to Section 307(b) of the Act. Prior to accepting
wastewater from any significant industrial user, the Permittee shall either develop and submit to the
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Division a Pretreatment Program for approval per 15A NCAC 2H .0907(a) or modify an existing
Pretreatment Program per 15A NCAC 2H .0907(b).
5. This permit shall be modified, or alternatively, revoked and reissued, to incorporate or modify an approved
POTW Pretreatment Program or to include a compliance schedule for the development of a POTW
Pretreatment Program as required under Section 402(b)(8) of the Clean Water Act and implementing
regulations or by the requirements of the approved State pretreatment program, as appropriate.
Section C. Pretreatment Programs
Under authority of sections 307(b) and (c) and 402(b)(8) of the Clean Water Act and implementing regulations 40
CFR Part 403, North Carolina General Statute 143-215.3 (14) and implementing regulations 15A NCAC 2H
.0900, and in accordance with the approved pretreatment program, all provisions and regulations contained and
referenced in the Pretreatment Program Submittal are an enforceable part of this permit.
The Permittee shall operate its approved pretreatment program in accordance with Section 402(b)(8) of the Clean
Water Act, the Federal Pretreatment Regulations 40 CFR Part 403, the State Pretreatment Regulations 15A
NCAC 2H .0900, and the legal authorities, policies, procedures, and financial provisions contained in its
pretreatment program submission and Division approved modifications there of. Such operation shall include
but is not limited to the implementation of the following conditions and requirements:
Sewer Use Ordinance (SUO�
The Permittee shall maintain adequate legal authority to implement its approved pretreatment program.
2. Industrial Waste Survey (IWSI
The Permittee shall update its Industrial Waste Survey (IWS) to include all users of the sewer collection
system at least once every five years.
3. Monitoring Plan
The Permittee shall implement a Division approved Monitoring Plan for the collection of facility specific
data to be used in a wastewater treatment plant Headworks Analysis (HWA) for the development of
specific pretreatment local limits. Effluent data from the Plan shall be reported on the DMRs (as required
by Part II, Section D, and Section E.S.).
4. Headworks Analysis (HWA) and Local Limits
The Permittee shall obtain Division approval of a Headworks Analysis (HWA) at least once every five
years, and as required by the Division. Within 180 days of the effective date of this permit (or any
subsequent permit modification) the Permittee shall submit to the Division a written technical evaluation
of the need to revise local limits (i.e., an updated HWA or documentation of why one is not needed) [40
CFR 122.44]. The Permittee shall develop, in accordance with 40 CFR 403.5(c) and 15A NCAC 2H .0909,
specific Local Limits to implement the prohibitions listed in 40 CFR 403.5(a) and (b) and 15A NCAC 2H
.0909.
Industrial User Pretreatment Permits (IUP) & Allocation Tables
In accordance with NCGS 143-215.1, the Permittee shall issue to all significant industrial users, permits for
operation of pretreatment equipment and discharge to the Permittee's treatment works. These permits
shall contain limitations, sampling protocols, reporting requirements, appropriate standard and special
conditions, and compliance schedules as necessary for the installation of treatment and control
technologies to assure that their wastewater discharge will meet all applicable pretreatment standards and
requirements. The Permittee shall maintain a current Allocation Table (AT) which summarizes the results
of the Headworks Analysis (HWA) and the limits from all Industrial User Pretreatment Permits (IUP).
Permitted IUP loadings for each parameter cannot exceed the treatment capacity of the POTW as
determined by the HWA.
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6. Authorization to Construct (A to C)
The Permittee shall ensure that an Authorization to Construct permit (AtC) is issued to all applicable
industrial users for the construction or modification of any pretreatment facility. Prior to the issuance of
an AtC, the proposed pretreatment facility and treatment process must be evaluated for its capacity to
comply with all Industrial User Pretreatment Permit (IUP) limitations.
7. POTW Inspection & Monitoring of their SIUs .
The Permittee shall conduct inspection, surveillance, and monitoring activities as described in its Division
approved pretreatment program in order to determine, independent of information supplied by industrial
users, compliance with applicable pretreatment standards. The Permittee must:
a. Inspect all Significant Industrial Users (SIUs) at least once per calendar year; and
b. Sample all Significant Industrial Users (SIUs) at least twice per calendar year for all permit -
limited pollutants, once during the period from January 1 through June 30 and once during the
period from July 1 through December 31, except for organic compounds which shall be sampled
once per calendar year,
8. SIU Self Monitoring and Report Lng
The Permittee shall require all industrial users to comply with the applicable monitoring and reporting
requirements outlined in the Division approved pretreatment program, the industry's pretreatment permit,
or in 15A NCAC 2H .0908.
9. Enforcement Response Plan (ERP)
The Permittee shall enforce and obtain appropriate remedies for violations of all pretreatment standards
promulgated pursuant to section 307(b) and (c) of the Clean Water Act (40 CFR 405 et. seq.), prohibitive
discharge standards as set forth in 40 CFR 403.5 and 15A NCAC 2H .0909, and specific local limitations.
All enforcement actions shall be consistent with the Enforcement Response Plan (ERP) approved by the
Division.
10. Pretreatment Annual Reports (PAR
The Permittee shall report to the Division in accordance with 15A NCAC 2H .0908. In lieu of submitting
annual reports, Modified Pretreatment Programs developed under 15A NCAC 2H .0904 (b) may be
required to meet with Division personnel periodically to discuss enforcement of pretreatment requirements
and other pretreatment implementation issues.
For all other active pretreatment programs, the Permittee shall submit two copies of a Pretreatment Annual
Report (PAR) describing its pretreatment activities over the previous twelve months to the Division at the
following address:
NC DENR / DWQ / Pretreatment Unit
1617 Mail Service Center
Raleigh, NC 27699-1617
These reports shall be submitted according to a schedule established by the Director and shall contain the
following.
a.) Narrative
A brief discussion of reasons for, status of, and actions taken for all Significant Industrial
Users (SIUs) in Significant Non -Compliance (SNC);
b.) Pretreatment Program Summ= (PPS)
A pretreatment program summary (PPS) on specific forms approved by the Division;
c.) Significant Non -Compliance Report (SNM
The nature of the violations and the actions taken or proposed to correct the violations on
specific forms approved by the Division;
d.) Industrial Data Summary Forms (IDS4
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Monitoring data from samples collected by both the POTW and the Significant Industrial
User (SIU). These analytical results must be reported on Industrial Data Summary Forms
(IDSF) or other specific format approved by the Division;
e.) Other Information
Copies of the POTW's allocation table, new or modified enforcement compliance schedules,
public notice of SIUs in SNC, and any other information, upon request, which in the
opinion of the Director is needed to determine compliance with the pretreatment
implementation requirements of this permit;
11. Public Notice
The Permittee shall publish annually a list of Significant Industrial Users (SIUs) that were in Significant
Non -Compliance (SNC) as defined in the Pemuttee's Division approved Sewer Use Ordinance with
applicable pretreatment requirements and standards during the previous twelve month period. This list
shall be published within four months of the applicable twelve-month period.
12. Record Keeping
The Permittee shall retain for a minimum of three years records of monitoring activities and results, along
with support information including general records, water quality records, and records of industrial impact
on the POTW.
13. Funding and Financial Report
The Perrnittee shall maintain adequate funding and staffing levels to accomplish the objectives of its
approved pretreatment program.
14. Modification to Pretreatment Programs
Modifications to the approved pretreatment program including but not limited to local limits
modifications, POTW monitoring of their Significant Industrial Users (SIUs), and Monitoring Plan
modifications, shall be considered a permit modification and shall be governed by 15 NCAC 2H .0114 and
15A NCAC 2H .0907.
Version 6/20/2003

Frazier, Wanda
From: Frazier, Wanda
Sent: Monday, November 29, 2010 4:43 PM
To: Weaver, Charles
Cc: Edwards, Roger; Pugh, James L.
Subject: NCO032361 Balsam Center DRAFT permit renewal
Attachments: 32361 draft.doc; 32361 Expedited Fact Sheet.doc;
32361 box-2010.doc; 32361 Map.ppt; NCO032361
02-25-10.pdf; NCO032361 4-28-09.pdf; 32361 a cover
page 2010.doc
Importance: High
Hi Charles,
Here are my comments for the permit renewal for NCO032361 Balsam Center.
Attached are the two most recent inspections and facility cover page.
Here's what I would suggest for the draft permit:
Classification: Class II facility (not: Class I - as indicated in your email below).
Supplement to permit cover page: (see attachment)
Continue to operate:
0.010 MGD extended aeration package plant consisting of: septic tank flow equalization
basin;.manual bar screen; aeration basin with single blower providing diffused air; clarifier
with skimmer and sludge returns; tablet chlorinator; chlorine contact basin; and tablet
dechlorination.
Map:
The map did NOT attach to the map legend document.
Contact info:
I do NOT have the most recent permit renewal application. If you send me what you have, I'll
put it in the file.
New contact information:
There has been a change of ownership from the Evergreen Foundation to Appalachian Community
Services. I am in the process of getting the most recent contact names and phone numbers.
Everything else looks good.
ARO recommends renewal of this permit.
1

Thanks,
Wanda
Wanda Frazier
Email: Wanda.Frazieroncdenr.gov
North Carolina Department of
Environment and Natural Resources
Asheville Regional Office
Division of Water Quality
Surface Water Protection Section
2090 US 70 Highway
Swannanoa, NC 28778
Switchboard: 828-296-4500 x 4662
Direct line: 828-296-4662
Fax: [phone]
Notice: E-mail correspondence to and from this address may be subject to the North Carolina
Public Records Law and therefore may be disclosed to third parties.
-----Original Message -----
From: Weaver, Charles
Sent: Wednesday, November 03, 2010 11:01 AM
To: Pugh, James L.; Frazier, Wanda
Subject: DRAFT permit renewal for NC0032361
Importance: High
This is a class WW-1 facility in Haywood County.
This draft will go to Notice on 11/10/2010. Please send me any comments by 11/29/2010.
Thanks,
CHW
Messages sent to or from this address are subject to the North Carolina Public Records Law.
2

FACT SHEET FOR EXPEDITED PERMIT RENEWALS
This form must be completed by Permit Writers for all expedited permits which do not require
full Fact Sheets. Expedited permits are generally simple 100% domestics (e.g., schools, mobile
home parks, etc) that can be administratively renewed with minor changes, but can include
facilities with more complex issues (Special Conditions, 303(d) listed water, toxicity testing,
instream monitoring, compliance concerns).
Basic Information for Expedited Permit Renewals
Permit Writer/Date
Charles H. Weaver — 10/7/2010
Permit Number
NC0032361
Facility Name
Balsam Center for Hope & Recovery WWTP
Basin Name/Sub-basin number
French Broad / 04-03-05
Receiving Stream
Richland Creek
Stream Classification in Permit
B
Does permit need Daily Max NH3 limits?
No
Does permit need TRC limits/language?
No — already present
Does permit have toxicity testing?
No
Does permit have Special Conditions?
No
Does permit have instream monitoring?
No
Is the stream impaired (on 303(d) list)?
No
Any obvious compliance concerns?
No
Any permit mods since lastpermit?
No
New expiration date
1/31/2016
Comments received on Draft Permit?
Most Commonly Used Expedited Language:
• 303(d) language for Draft/Final Cover Letters: "Please note that the receiving stream
is listed as an impaired waterbody on the North Carolina 303(d) Impaired Waters List.
Addressing impaired waters is a high priority with the Division, and instream data will
continue to be evaluated. If there is noncompliance with permitted effluent limits and
stream impairment can be attributed to your facility, then mitigative measures may be
required".
• TRC lan2ua2e for Compliance Level for Cover Letters/Effluent Sheet Footnote:
"The facility shall report all effluent TRC values reported by a NC certified laboratory
including field certified. However, effluent values below 50 µg/l will be treated as zero
for compliance purposes."

,.a r
NCDENR
North Carolina Department of Environment and Natural Resources
Beverly Eaves Perdue
Governor
Mr. Don P. Smith
Evergreen Foundation
28-A Oak St
Waynesville, N.C. 28786
Dear Mr. Smith:
Division of Water Quality
Coleen H. Sullins
Director
November 10, 2010
Dee Freeman
Secretary
Subject: Draft NPDES Permit NCO032361
The Balsam Center for Hope & Recovery WWTP
Haywood County
The Division has reviewed your request to renew the subject permit. Please review this draft carefully to
ensure your thorough understanding of the information, conditions, and requirements it contains.
The draft permit includes the following changes from the existing permit:
➢ The revised compliance level for TRC has been added.
With this notification, the Division will solicit public comment on this draft permit by publishing a notice in
newspapers having circulation in the general Haywood County area, per EPA requirements. Please
provide your comments, if any, to me no later than 30 days after receiving this draft permit.
Following the 30-day public comment period, the Division will review all pertinent comments and take
appropriate action prior to issuing a final permit. If you have questions concerning the draft, please contact
me at the telephone number or e-mail address listed at the bottom of this page.
Sincerely,
Charles H. Weaver, Jr.
NPDES Unit
cc: NPDES Unit
1617 Mail Service Center, Raleigh, North Carolina 27699-1617
512 North Salisbury Street, Raleigh, North Carolina 27604
Phone: [phone] / FAX [phone] / Internet: www.ncwaterquality.org
[e-mail]
NorthCarohna
Naturally
An Equal Opportunity/Affirmative Action Employer — 50% Recycled/10% Post Consumer Paper

Permit NCO032361
STATE OF NORTH CAROLINA
DEPARTMENT OF ENVIRONMENT AND NATURAL RESOURCES
DIVISION OF WATER QUALITY
PERMIT
TO DISCHARGE WASTEWATER UNDER THE
NATIONAL POLLUTANT DISCHARGE ELIMINATION SYSTEM
In compliance with the provision of North Carolina General Statute 143-215.1, other lawful standards and regulations
promulgated and adopted by the North Carolina Environmental Management Commission, and the Federal Water Pollution
Control Act, as amended, the
Evergreen Foundation
is hereby authorized to discharge wastewater from a facility located at
The Balsam Center for Hope & Recovery WWTP
91 Timberlane Road
Waynesville
Haywood County
to receiving waters designated as Richland Creek in subbasin 04-03-05 of the French Broad River Basin in
accordance with effluent limitations, monitoring requirements, and other conditions set forth in Parts I, II,
III and IV hereof.
This permit shall become effective
This permit and authorization to discharge shall expire at midnight on January 31, 2016.
Signed this day
Coleen H. Sullins, Director
Division of Water Quality
By Authority of the Environmental Management Commission

Permit NCO032361
SUPPLEMENT TO PERMIT COVER SHEET
All previous NPDES Permits issued to this facility, whether for operation or discharge are hereby
revoked. As of this permit issuance, any previously issued bearing this number is no longer effective.
Therefore, the exclusive authority to operate and discharge from this facility arises under the permit
conditions, requirements, terms, and provisions included herein.
The Evergreen Foundation is hereby authorized to:
1. Continue to operate an existing 0.010 MGD wastewater treatment facility that
includes the following components:
♦ Extended aeration
♦ Clarifier
♦ Chlorine contact basin
♦ Tablet chlorine disinfection
♦ Dechlorination
The facility is located at The Balsam Center for Hope and Recovery, off Timberlane
Road west of Waynesville in Haywood County.
2. Discharge from said treatment works at the location specified on the attached map
into Richland Creek, currently classified B waters in hydrologic unit 06010106 of
the French Broad River Basin.

Permit NCO032361
A. (1) EFFLUENT LIMITATIONS AND MONITORING REQUIREMENTS
During the period beginning on the effective date of this permit and lasting until
expiration, the Permittee is authorized to discharge from outfall 001. Such discharges shall
be limited and monitored by the Permittee as specified below:
PARAMETER
LIMITS
MONITORING REQUIREMENTS
[PCS code]
Monthly Average
Daily Maximum
Measurement
Sample Type
Sample
Frequency
Location
Flow
0.010 MGD
Weekly
Instantaneous
Influent or
[500501
Effluent
BOD, 5 day (20°C)
30.0 mg/L
45.0 mg/L
Weekly
Grab
Effluent
C0310
Total Suspended Solids
30.0 mg/L
45.0 mg/L
Weekly
Grab
Effluent
C05301
NH3 as N (April 1 — October 31)
6.0 mg/L
30.0 mg/L
2/Month
Grab
Effluent
C0610
NH3 as N (November 1 — March 31)
22.0 mg/L
35.0 mg/L
2/Month
Grab
Effluent
C0610
Fecal Coliform (geometric mean)
200/100 ml
400/100 ml
Weekly
Grab
Effluent
31616
Total Residual Chlorine (TRC)l
28 Ng/L
2/Week
Grab
Effluent
50060
Temperature (°C)
Weekly
Grab
Effluent
00010
pH
> 6.0 and < 9.0 standard units
Weekly
Grab
Effluent
00400
Fnntn nte.
1. The facility shall report all effluent TRC values reported by a NC certified laboratory including field
certified. However, effluent values below 50 µg/L will be treated as zero for compliance purposes.
There shall be no discharge of floating solids or visible foam, in other than trace amounts.

NCO032361 — The Baisam Center Facility
�F
Latitude: 35°26'25" VVVVT-gasin: 04-03-05
Location
Longitude: 83004'22" Hydrologic Unit: 06010106 ,.
Quad Number: F6NE River Basin: French Broad
Stream Class: B �� Haywood County
Receiving Stream: Richland Creek Map not to scale

NCO032361 — The Balsam Center Facility
Latitude: 35026'25" WVYu asin: 04-03 05 Location
Longitude: 83004'22" Hydrologic Unit: 06010106
Quad Number: F6NE River Basin: French Broad
Stream Class: B P� Haywood County
Receiving Stream: Richland Creek Map not to scale

+.PDES APPLICATION - FORM
For privately owned treatment systems treating 100% domestic wastewaters <1.0 MGD
Mail the complete application to:
N. C. Department of Environment and Natural Resources
Division of Water Quality / NPDES Unit -:
1617 Mail Service Center, Raleigh, NC 27699-1617
NPDES Permit C00
,ter„a �
If you are completing this form in computer use the TAB key" or the up,� doum rrc�„ s 1ove-rom 6ir&..
field to the next. To check the boxes, click your mouse on top of the box. Ot r 's ' _pease print or type.;
1. Contact Information:
Owner Name Evergreen Foundation (�1 .;..1t•\\\)`�
Facility Name Balsam Center for Hope and Recovi ry
Mailing Address p0 Box 127. =-
city S y lva ,
State / Zip Code NC .28789
Telephone Number ( 8 2 d 5 8 6- 5 5 01
Fax Number ( 82d 586-3965
e-mail Address
maintananra(dcmnkvmn„ni-a��r•on+A� �g�
2. Location of facility producing discharge:
Check here if same address as above ❑
Street Address or State Road 91 T ' 1-11 R d
City
State / Zip Code
County
im er ane oa
Waynesville
NC
28786
3. Operator Information:
Name of the firm, public organization or other entity that operates the facility. (Note that this is not
referring to the Operator in Responsible Charge or ORC)
Name Smoky Mountain Center
Mailing Address PO Box 12
City Sylva
State / Zip Code NC 28789
Telephone Number (8 2 8) 5 8 6- 5 5 01
Fax Number [phone]
1 of 2 Form-D 4/05

JPDES APPLICATION - FORM jj
For privately owned treatment systems treating 100% domestic wastewaters <1.0 MGD
4. Description of wastewater:
Facility Generating Wastewater(check all that apply):
Industrial
❑
Number of Employees
Commercial
Number of Employees
Residential
❑
Number of Homes
School
❑
Number of Students/ Staff
Other
❑
Explain:
Q' per Sh i f �
Describe the source(s) of wastewater (exam le: subdivision, mobile home park, shopping centers,
Q
restaurants, etc.): ,, C � . r'
t CJ In 5 / dl �S Ce.,✓� f
%Cd !>
Population served: `LO
S. Type of collection system
XSeparate (sanitary sewer only) ❑ Combined (storm sewer and sanitary sewer)
6. Outfall Information:
Number of separate discharge points
Outfall,.Identification _number(s) 00
Is the outfall equipped with a diffuser? ❑ Yes [ No
7. Name of receiving stream(s) (Provide a map showing the exact location of each outfall):
/ I-r-A lam. C r,-,- k-
S. Frequency of Discharge: Continuous ❑ Intermittent
If intermittent: .
Days per week discharge occurs: Duration:
9. Describe the treatment system
List all installed components, including capacities, provide design removal forBOD, TSS, nitrogen and
phosphorus. If the space provided is not sufficient, attach the description of the treatment system in a
separate sheet of paper.
Ir
el
2 of 2 Form=D 4/05

.L:PDES APPLICATION = FORM
For privately owned treatment systems treating 100% domestic wastewaters <1.0 MGD
10. Flow Information:
Treatment Plant Design flow 0010 MGD
Annual Average daily flow MGD (for the previous 3 years)
Maximum daily flow &W Z K MGD (for the previous 3 years)
11. Is this facility located on Indian country?
❑ Yes (d No
12. Effluent Data
Provide data for the parameters listed. Fecal Coliform, Temperature and pH shall be grab samples, for all other
parameters 24-hour composite sampling shall be used. If more than one analysis is reported, report daily maximum
and monthly average. If only one analysis is reported, report as daily maximum.
Parameter
Daily
Maximum
Monthly
Average
units of
Measurement
Biochemical Oxygen Demand (BODS)
' ih
,.�
M
Fecal Coliform
Total Suspended Solids
'
Temperature (Summer)
Temperature (Winter)
PH
6-9
13. List all permits, construction approvals and/or applications:
Type Permit Number Type
Hazardous Waste (RCRA) NESHAPS (CAA)
UIC (SDWA)
NPDES .3f61
PSD (CAA)
Non -attainment program (CAA)
14. APPLICANT CERTIFICATION
Ocean Dumping (MPRSA)
Dredge or fill (Section 404 or CWA)
Other
Permit Number
I certify that I am familiar with the information contained in the application and that to the
best of my knowledge and belief such information is true, complete, and accurate.
Printed name of,Pj4son Signing Title
Signature of/Applicant Date
North Caroli f a General Statute 143-215.6 (b)(2) states: Any person who knowingly makes any false statement
representation, or certification in any application, record, report, plan, or other -document files or required to be
maintained under Article 21 or regulations of the Environmental Management Commission implementing that
Article, or who falsifies, tampers with, or knowly.renders inaccurate any recording'or monitoring device or method
required. to be operated or maintained under Article 21 or regulations of the Environmental Management
Commission implementing that Article, shall be guilty of a misdemeanor punishable by a fine not to exceed
$25,000, or by imprisonment not to exceed six months, or by both. (18 U.S.C. Section 1001 provides a
punishment by a fine of not more than $25,000 or imprisonment not more than 5 years, or both, for a similar
offense.)
3 of 3 Form-D 4/05
1

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J
i
,l
-itade 35626'2'
a4nidc 83°04'2T'
Quad Number F6NE
Stream ©ass: B
Receiving Stream Richland Creek
Sub -Basin: 04-OM5
NCO032361 1 ""'
The Balsam Center . Location
North SCALE 1:24000

MR
NCDENR
North Carolina Department of Environment and Natural Resources
Division of Water Quality
Beverly Eaves Perdue Coleen H. Sullins Dee Freeman
Governor Director Secretary
Mr. Don P. Smith
Evergreen Foundation_—, -
28-A Oak St
Waynesville, N.C. 28786
Dear Mr. Smith:
December 29, 2010
Subject: Issuance of NPDES Permit NCO032361
The Balsam Center for Hope & Recovery
Haywood County
Division personnel have reviewed and approved your application for renewal of the subject permit.
Accordingly, we are forwarding the attached NPDES discharge permit. This permit is issued pursuant to
the requirements of North Carolina General Statute 143-215.1 and the Memorandum of Agreement between
North Carolina and the U.S. Environmental Protection Agency dated October 15, 2007 (or as subsequently
amended).
This final permit includes no major changes from the draft permit sent to you on
November 10, 2010.
If any parts, measurement frequencies or sampling requirements contained in this permit are
unacceptable to you, you have the right to an adjudicatory hearing upon written request within thirty (30)
days following receipt of this letter. This request must be in the form of a Written petition, conforming to
Chapter 150B of the North Carolina General Statutes, and filed with the Office of Administrative Hearings
(6714 Mail Service Center, Raleigh, North Carolina 27699-6714). Unless such demand is made, this
decision shall be final and binding.
Please note that this permit is not transferable except after notice to the Division. The Division may
require modification or revocation and reissuance of the permit. This permit does not affect the legal
requirements to obtain other permits which may be required by the Division of Water Quality or permits
required by the Division of Land Resources, the Coastal Area Management Act or any other Federal or Local
governmental permit that may be required. If you have any questions concerning this permit, please
contact Charles Weaver at telephone number [phone].
cc Central Files _ __ _ _
4giR v lle'RegionaL[3ffice%Sur-face Water Protect o`n_
NPDES Unit
Sincerely,
Coleen H. Sullins
l� JAN 18 2011 I L-",
-- rriinlIi S—CTION
1617 Mail Service Center, Raleigh, North Carolina 27699-1617
512 North Salisbury Street, Raleigh, North Carolina 27604 '
Phone: [phone] / FAX [phone] / http://portal.ncdenr.org/web/wq
An Equal Opportunity/Affirmative Action Employer— 50% Recycled/10% Post Consumer Paper
AS"`VILI_E RHC'C2i `I_ O�
One
N6T 4tl Carolin- a

Permit. NC003236,1
STATE OF NORTH CAROLINA
DEPARTMENT OF ENVIRONMENT AND NATURAL RESOURCES
DIVISION OF WATER QUALITY
PERMIT
TO DISCHARGE WASTEWATER UNDER THE
NATIONAL POLLUTANT DISCHARGE ELIMINATION SYSTEM
In compliance with the provision of North Carolina General Statute 143-215.1, other lawful standards and regulations
promulgated and adopted by the North Carolina Environmental Management Commission, and the Federal Water Pollution
Control Act, as amended, the
Evergreen Foundation
is hereby authorized to discharge wastewater from a facility located at
The Balsam Center for Hope & Recovery WWTP
91 Timberlane Road
Waynesville
Haywood County
to receiving waters designated as Richland Creek in subbasin 04-03-05 of the French Broad River Basin in
accordance with effluent limitations, monitoring requirements, and other conditions set forth in Parts I, II,
III and IV hereof.
This permit shall become effective February 1, 2011.
This permit and authorization to discharge shall expire at midnight on January 31, 2016.
Signed this day December 29, 2010.
Kleen H. Sullins, Director
Division of Water Quality
By Authority of the Environmental Management Commission

Permit NC0032361 _
SUPPLEMENT TO PERMIT COVER SHEET
All previous NPDES Permits issued to this facility, whether for operation or discharge are hereby
revoked. As of this permit issuance, any previously issued bearing this number is no longer effective.
Therefore, the exclusive authority to operate and discharge from this facility arises under the permit
conditions, requirements, terms, and provisions included herein.
the Evergreen Foundation is hereby authorized to:
1. Continue to operate an existing 0.01 MGD extended aeration wastewater
treatment facility that includes the following components:
♦ Septic tank flow equalization
♦ Bar screen
♦ Aeration basin with single blower providing diffused air
♦ Clarifier with skimmer and sludge returns
♦ Tablet chlorine disinfection
♦ Chlorine contact basin
♦ Tablet dechlorination
The facility is located at The Balsam Center for Hope and Recovery, off Timberlane
Road west of Waynesville in Haywood County.
2. Discharge from said treatment works at the location specified on the attached map
into Richland Creek, currently classified B waters in hydrologic unit 06010106 of
the French Broad River Basin.

w fit.♦ rr
,y,
� w� 7
Outfall 001
AA
_ t
03
' IZ; '
. r..
•
Ile
....
rp
NCO032361 - The Balsarn Center WWTP
Latitude:
35026'25" Sub -Basin: 04-03-05
",ongitude:
83004'22" Hydrologic Unit: 06010106
)uad Number:
F6NE River Basin: Frenc) Broad
Stream Class:
B
3eceiving Stream: Richland Creek
Facility
Location
I=
rsti r
1 -
Haywood County
Map not to scale

r .. Permit NCO032361
A. (1) EFFLUENT LIMITATIONS AND MONITORING REQUIREMENTS
During the period beginning on the effective date of this permit and lasting until
expiration, the Permittee is authorized to discharge frpm outfall 001. Such. discharges shall
be limited and monitored by the Permittee as specified below:
PARAMETER
LIMITS
MONITORING REQUIREMENTS
[PCS code]
Monthly Average
Daily Maximum
Measurement
Sample Type
Sample
Frequency
Location
Flow
0.010 MGD
Weekly
Instantaneous
Influent or
[500501
Effluent
BOD, 5 day (202C)
30.0 mg/L
45.0 mg/L
Weekly
Grab
Effluent
C0310
Total Suspended Solids
30.0 mg/L
45.0 mg/L
Weekly
Grab
Effluent
C0530
NH3 as N (April 1 — October-31)
6.0 mg/L
30.0 mg/L
2/Month
Grab
Effluent
C0610
NH3 as N (November 1— March 31)
22.0 mg/L
35.0 mg/L
2/Month
Grab
Effluent
C0610
Fecal Coliform (geometric mean)
200/100 ml
400/100 ml
Weekly
Grab
Effluent
31616
Total Residual Chlorine (TRC)l
28yg/L
2/Week
Grab
Effluent
50060
Temperature (°C)
Weekly
Grab
Effluent
00010
pH
> 6.0 and < 9.0 standard units
Weekly
Grab
Effluent
00400
Footnotes:
1. The facility shall report all effluent TRC values reported by a NC certified laboratory including field
certified. However, effluent values below 50 µg/L will be treated as zero for compliance purposes.
There shall be no discharge of floating solids or visible foam in other than trace amounts.

NPDES Pernit Standard Conditions
Page ] of 18
PART II
STANDARD CONDITIONS FOR NPDES PERMITS
Section A. Definitions
2/Month
Samples are collected twice per month with at least ten calendar days between sampling events. These samples shall
be representative of the wastewater discharged during the sample period.
Week
Samples are collected three times per week on three separate calendar days. These samples shall be representative of
the wastewater discharged during the sample period.
Act or "the Act"
The Federal Water Pollution Control Act, also known as the Clean Water Act (CWA), as amended, 33 USC 1251, et.
seq.
Annual Average
The arithmetic mean of all "daily discharges" of a pollutant measured during the calendar year. In the case of fecal
coliforrn, the geometric mean of such discharges.
Arithmetic Mean
The summation of the individual values divided by the number of individual values.
Bypass
The known diversion of waste streams from any portion of a treatment facility including the collection system, which
is not a designed or established or operating mode for the facility.
Calendar Day
The period from nidnight of one day until midnight of the next day. However, for purposes of dis permit, any
consecutive 24-hour- period that reasonably represents the calendar day 1nay be used for sampling.
Calendar Week
The period from Sunday through the following Saturday.
Calendar Quarter
One of the following distinct periods: January through March, April through June, July through September, and
October through December.
Composite Saniple
A sample collected over a 24-hour period by continuous sampling or combining grab samples of at least 100 ml in
such a manner as to result in a total sample representative of the wastewater discharge during the sample period. The
Director may designate the most appropriate method (specific number and size of aliquots necessary, the time
interval between grab samples, etc.) on a case -by -case basis. Samples may be collected manually or automatically.
Composite samples may be obtained by the following methods:
(1) Continuous: a single, continuous sample collected over a 24-hour period proportional to the rate of flow.
(2) Constant time/variable volume: a series of grab samples collected at equal time intervals over a 24 hour
period of discharge and combined proportional to the rate of flow measured at the time of individual sample
collection, or
(3) Variable time,/constant volume: a series of grab samples of equal volume collected over a 24 hour' period
with the time intervals between samples determined by a preset number of gallons passing the sampling
point. Flow measurement between sample intervals shall be determined by use of a flow recorder and
Version 512009

NPDES Permit Standard Conditions
Page 2 of 18
totalizer, and the preset gallon interval between sample collection fixed at no greater than 1/ 24 of the
expected total daily flow at the treatment system, or
(4) Constant tine/constant volume: a series of grab samples of equal volume collected over a 24-hour period at
a constant time interval. Use of this method wires prior approval by the Director. This method
may only be used in situations where effluent flow rates vary less than 15 percent. The following
restrictions also apply:
➢ Influent and effluent grab samples shall be of equal size and of no less than 100 milliliters
➢ Influent samples shall not be collected more than once per hour.
➢ Permittees with wastewater treatment systems whose detention time < 24 hours shall collect effluent
grab samples at intervals of no greater than 20 minutes apart during any 24-hour period.
➢ Permittees with wastewater treatment systems whose detention time exceeds 24 hours shall collect
effluent grab samples at least every six hours; there must be a minimum of four samples during a 24-hour
sampling period.
Continuous flow measurement
Flow monitoring that occurs without interruption throughout the operating hours of the facility. Flow shall be
monitored continually except for the infrequent times when there may be no flow or for infrequent maintenance
activities on the flow device.
D & D ischarge
The discharge of a pollutant measured during a calendar day or any 24-hour period that reasonably represents the
calendar day for purposes of sampling. For pollutants measured in units of mass, the "daily discharge" is calculated as
the total mass of the pollutant discharged over the clay. The "daily discharge" concentration comprises the mean
concentration for a 24-hour sampling period as either a composite sample concentration or the arithtmetic mean of all
grab samples collected during that period. (40 CFR 122.2)
Daily Maximum
The highest "daily cliscliarge" during the calendar month.
Daily Sampling
Parameters requiring daily sampling shall be sampled 5 out of every 7 days per week unless otherwise specified in the
permit. Sampling shall be conducted on weekdays except where holidays or other disruptions of normal operations
prevent weekday sampling. If sampling is required for all seven days of the week for any pert -nit parameter(s), that
requirement will be so noted on the Effluent Limitations and Monitoring Page(s).
D WQ or "the Division"
The Division of Water Quality, Department of Environment and Natural Resources.
EMC
The North Carolina Environmental Management Commission.
EPA
The United States E nvrontmental Protection Agency
Facility Closure
Cessation of all activities that require coverage under this NPDE S pert -nit. Completion of facility closure will allow
this permit to be rescinded.
Geometric Mean
The Nth root of the product of the individual values where N = the number of individual values. For purposes of
calculating the geometric mean, values of "0" (or "< [detection level]") shall be considered = 1.
Version 512009

NPDES Permit Standard Conditions
Page 3 of 18
Grab Sample
Individual samples of at least 100 n-1 collected over a period of time not exceeding 15 minutes. Grab samples can be
collected. manually. Grab samples must be representative of the discharge (or the receiving stream, for instre<un
samples).
Hazardous Substance
Any substance designated under 40 CFR Part 116 pursuant to Section 311 of the CWA.
Instantaneous flow measurement
A measure of flow taken at the time of sampling, when both the sample and flow will be representative of the total
discharge.
Monthly Average (concentration limit)
The arithmetic mean of all "daily discharges" of a pollutant measured during the calendar month. In the case of fecal
coliform, the geometric mean of such discharges.
Perrrut ISSUingAuthorlty
The Director of the Division of Water Quality.
Quarterly Average (concentration limit)
The average of all samples taken over a calendar quarter.
Severe propgty damage
Substantial physical damage to property, damage to the treatment facilities which causes them to become inoperable,
or substantial and permanent loss of natural resources which can reasonably be expected to occur in the absence of a
bypass. Severe property damage excludes economic loss caused by delays in production.
Toxic Pollutant:
Any pollutant listed as toxic under Section 307(a)(1) of the CWA.
Upset
An incident beyond the reasonable control of the Permittee causing unintentional and temporary noncompliance with
permit effluent limitations and/or monitoring requirements. An upset does not include noncompliance caused by
operational error, improperly designed treatment facilities, inadequate treatment facilities, lack of preventive
maintenance, or careless or improper operation.
Weekly Average (concentration limit)
The arithmetic mean of all "daily discharges" of a pollutant measured during the calendar week. In the case of fecal
coliform the geometric mean of such discharges.
Section B. General Conditions
1. Dutyto Comply
The Permittee must comply with all conditions of this permit. Any permit noncompliance constitutes a violation
of the CWA and is grounds for enforcement action; for permit termination, revocation and reissuance, or
modification; or denial of a permit renewal application [40 CFR 122.411.
a. The Permittee shall comply with effluent standards or prohibitions established under section 307(a) of the
CWA for toxic pollutants and with standards for sewage sludge use or disposal established under section
405(d) of the CWA within the time provided in the regulations that establish these standards or prohibitions
or standards for sewage sludge use or disposal, even if the permit has not yet been modified to incorporate
the requirement.
Version 512009

NPDES Permit Standard Conditions
Page 4 of 18
b. The CWA provides that any person who violates section[s] 301, 302, 306, 307, 308, 318 or 405 of the Act, or
any permit condition or limitation implementing any such sections in a permit issued tinder section 402, or
any requirement imposed in a pretreatment prograrn approved under sections 402 (a) (3) or 402 (b) (8) of the
Act, is subject to a civil penalty not to exceed $37,500 per day for each violation. 133 USC 1319 (d) and 40
CFR 122.41 (a) (2)]
c. The CWA provides that any person who )i#Wfiyviolates sections 301, 302, 306, 307, 308, 318, or 405 of the
Act, or any condition or limitation implementing any of such sections in a permit issued tinder section 402 of
the Act, or any requirement unposed in a pretreatment program approved sunder section 402(a)(3) or
402(bX8) of the Act, is subject to crirr final penalties of $2,500 to $25,000 per day of violation, or
imprisonment of not more than 1 year, or both. In the case of a second or subsequent conviction for a
negligent violation, a person shall be subject to criminal penalties of not more than $50,000 per day of
violation, or by imprisonment of not more than 2 years, or both. 133 USC 1319 (c) (1) and 40 CFR 122.41 (a)
(2)]
d. Any person who kraath-dy violates such sections, or such conditions or limitations is subject to criminal
penalties of $5,000 to $50,000 per day of violation, or imprisonment for not more than 3 years, or both. In
the case of a second or subsequent conviction for a knowing violation, a person shall be subject to criminal
penalties of not more than $100,000 per day of violation, or imprisonment of not more than 6 years, or both.
133 USC 1319 (c) (2) and 40 CFR 122.41 (a) (2)]
e. Any person who knowingly violates section 301, 302, 303, 306, 307, 308, 318 or 405 of the Act, or any perinit
condition or linitation implementing any of such sections in a permit issued under section 402 of the Act,
and who knows at that time that he thereby places another person in imminent danger of death or serious
bodily injury, shall, upon conviction, be subject to a fine of not more than $250,000 or imprisonment of not
more than 15 years, or both. In the case of a second or subsequent conviction for a knowing endangerment
violation, a person shall be subject to a fine of not more than $500,000 or by imprisonment of not more than
30 years, or both. An organization, as defined in section 309(cX3XBXiii) of the CWA, shall, upon conviction
of violating the imminent danger provision, be subject to a fine of not more than $1,000,000 and can be fined
up to $2,000,000 for second or subsequent convictions. [40 CFR 122.41 (a) (2)]
f. Under state law, a civil penalty of not more than $25,000 per violation may be assessed against any person
who violates or fails to act in accordance with the terns, conditions, or requirements of a permit. [North
Carolina General Statutes § 143-215.6A]
g. Any person may be assessed an administrative penalty by the Administrator for violating section 301, 302,
306, 307, 308, 318 or 405 of this Act, or any permit condition or limitation implementing any of such
sections in a permit issued sunder section 402 of this Act. Administrative penalties for Class I violations are
not to exceed $16,000 per violation, with the maximtun amotunt of any Class I penalty assessed not to exceed
$37,500. Penalties for Class II violations are not to exceed $16,000 per day for each day during which the
violation continues, with the maximum amount of any Class II penalty not to exceed $177,500.133 USC 1219
(g) (2) and 40 CFR 122.41 (a) (3)]
2. Duty to Mitigate
The Permittee shall take all reasonable steps to minimize or prevent any discharge or sludge use or disposal in
violation of this permit with a reasonable likelihood of adversely affecting human health or the environment [40
CFR 122.41 (d)].
3. Civil and Criminal L iability
Except as provided in permit conditions on "Bypassing' (Part II. C. 4), "Upsets" (Part II. C. 5) and "Power
Failures" (Part II. C. 7), nothing in this permit shall be construed to relieve the Permittee from any
responsibilities, liabilities, or penalties for noncompliance pursti<ant to NCGS 143-215.3, 143-215.6 or Section 309
Version 512009

NPDES Permit Standard Conditions
Page 5 of 18
of the Federal Act, 33 USC 1319. Furthermore, the Permittee is responsible for consequential damages, such as
fish kills, even though the responsibility for effective compliance may be temporarily suspended.
4. Oil and Hazardous Substance Liability
Nothing in this permit shall be construed to preclude the institution of any legal action or relieve the Permittee
from any responsibilities, liabilities, or penalties to which the Permittee is or maybe subject to -under NCGS 143-
215.75 et seq. or Section 311 of the Federal Act, 33 USG 1321. Furthermore, the Permittee is responsible for
consequential damages, such as fish kills, even though the responsibility for effective compliance may be
temporarily suspended.
5. PropertyRihts
The issuance of this permit does not convey any property rights in either real or personal property, or any
exclusive privileges, nor does it authorize any injury to private property or any invasion of personal rights, nor
any infringement of Federal, State or local laws or regulations [40 CFR 122.41 (g)].
6. Onshore or Offshore Constriction
This permit does not authorize or approve the constriction of any onshore or offshore physical structures or
facilities or the -undertaking of any work in any navigable waters.
7. Severability
The provisions of this permit are severable. If any provision of this permit, or the application of any provision of
this permit to any circumstances, is held invalid, the application of such provision to other circuumstances, and the
remainder of this permit, shall not be affected thereby [NCGS 15013-231.
8. Duty to Provide Information
The Permittee shall furnish to the Permit Issuing Authority, within a reasonable time, any information which the
Permit Issuing Authority may request to determine whether cause exists for modifying, revoking and reissuing, or
terminating this permit or to determine compliance with this permit. The Permittee shall also furnish to the
Permit Issuing Authority upon request, copies of records required by this permit [40 CFR 122.41(1-01.
9. Duty to Reapply
If the Permittee wishes to continue an activity regulated by this permit after the expiration date of this permit, the
Pertmittee must apply for and obtain a new permit [40 CFR 122.41 (b)].
10. Expiration of Permit
The Permittee is not authorized to discharge after the expiration date. In order to receive automatic
authorization to discharge beyond the expiration date, the Pere -tee shall submit such information, forms, and
fees as are required by the agency authorized to issue permits no later than 180 days prior to the expiration date.
Any Per aittee that has not requested renewal at least 180 days prior to expiration, or any Permittee that does not
have a permit after the expiration and has not requested renewal at least 180 days prior to expiration, will subject
the Permittee to enforcement procedures as provided in NCGS 143-215.6 and 33 USC 1251 et. seq.
11. Signatory Requirements
All applications, reports, or information submitted to the Permit Issuing Authority shall be signed and certified
[40 CFR 122.41 (k)].
a. All permit applications stall be signed as follows:
(1) For a corporation: by a responsible corporate officer. For the purpose of this Section, a responsible
corporate officer means: (a) a president, secretary, treasurer or vice president of the corporation in
charge of a principal business function, or any other person who performs similar policy or decision
making functions for the corporation, or (b) the manager of one or more manufactuu•ing, production, or
operating facilities, provided, the manager is authorized to make managernent decisions which govern the
operation of the regulated facility including having the explicit or implicit duty of making major capital
investment recommendations, and initiating and directing other comprehensive measures to assure long
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term environmental compliance with environmental laws and regulations; the manager can ensure that
the necessary systems are established or actions taken to gather complete and accurate information for
permit application requirements; and where authority to sign documents has been assigned or delegated
to the manager in accordance with corporate procedures .
(2) For a partnership or sole proprietorship: by a general partner or the proprietor, respectively; or
(3) For a mLuicipality, State, Federal, or other public agency: by either a principal executive officer or
ranking elected official [40 CFR 122.221.
b. All reports required by the permit and other information requested by the Permit Issuing Authority shall be
signed by a person described in paragraph a. above or by a duly authorized representative of that person. A
person is a duly authorized representative only if:
1. The authorization is made in writing by a person described above;
2. The authorization specified either an individual or a position having responsibility for the overall
operation of the regulated facility or activity, such as the position of plant manager, operator of a well or
well field, superintendent, a position of equivalent responsibility, or an individual or position having
overall responsibility for environmental matters for the company. (A duly authorized representative may
thus be either a named individual or any individual occupying a named position.); and
3. The written authorization is submitted to the Permit Issuing Authority [40 CFR 122.221
c. Changes to authorization: If an authorization under paragraph (b) of this section is no longer accurate
because a different individual or position has responsibility for the overall operation of the facility, a new
authorization satisfying the requirements of paragraph (b) of this section must be submitted to the Director
prior to or together with any reports, information, or applications to be signed by an authorized
representative [40 CFR 122.221
d. Certification. Any person signing a document tinder paragraphs a. or b. of this section shall make the
following certification [40 CFR 122.221. NO OTHER STATEMENTS OF CERTIFICATION WILL BE
ACCEPTED:
"1 certify, under penalty of law, that this document and all attachments were prepared under my direction or
supervision in accordance with a system designed to assure that qualified personnel properly gather and evaluate
the information submitted. Based on my inquiry of the person or persons who manage the system, or those persons
directly responsible for gathering the information, the information submitted is, to the best of my knowledge and
belief, true, accurate, and complete. I am aware that there are significant penalties for submitting false information,
including the possibility of fines and imprisonment for knowing violations."
12. Permit Actions
This permit may be modified, revoked and reissued, or terninated for cause. The filing of a request by the
Permittee for a perrnit modification, revocation and reissuance, or termination, or a notification of planned
changes or anticipated noncompliance does not stay any pernt condition [40 CFR 122.41 (01.
13. Permit Modification. Revocation and Reissuance, or Termination
The issuance of this permit does not prohibit the permit issuing authority from reopening and modifying the
permit, revoking and reissuing the permit, or terminating the permit as allowed by the laws, roles, and regulations
contained in Title 40, Code of Federal Regulations, Parts 122 and 123; Title 15A of the North Carolina
Administrative Code, Subchapter 2H.0100; and North Carolina General Statute 143-215.1 et. al.
14. Annual Administering and Compliance Monitoring Fee Requirements
The Permittee must pay the annual administering and compliance monitoring fee within thirty days after being
billed by the Division. Failure to pay the fee in a timely manner in accordance with 15A NCAC 2H.0105 (b) (2)
may cause this Division to initiate action to revoke the permit.
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Section C. Operation and Maintenance of Pollution Controls
Certified Operator
Upon classification of the perinitted facility by the Certification Commission, the Permittee shall employ a
certified water pollution control treatment system operator in responsible charge (ORC) of the wwater pollution
control treatment system. Such operator must hold a certification of the grade equivalent to or greater than the
classification assigned to the water pollution control treatment system by the Certification Commission. The
Permittee must also employ one or more certified Back -tip ORCs who possess a currently valid certificate of the
type of the system. Back -tip ORCs must possess a grade equal to (or no more than one grade less than) the grade
of the system [15A NCAC 8G.02011.
The ORC of each Class I facility must:
➢ Visit the facility as often as is necessary to insure proper operation of the treatment system; the treatment
facility must be visited at least weekly
➢ Comply with all other conditions of 15A NCAC 8G.0204.
The ORC of each Class II, III and IV facilitymust:
➢ Visit the facility as often as is necessary to insure proper operation of the treatment system; the treatment
facility must be visited at least five days per week, excluding holidays
➢ Properly manage and document daily operation and maintenance of the facility
➢ Comply with all other conditions of 15A NCAC 8G.0204.
Once the facility is classified, the Permittee shall submit a letter to the Certification Commission designating the
operator in responsible charge:
a. Within 60 calendar days prior to wastewater being introduced into anew system
b. Within 120 calendar days of:
➢ Receiving notification of a change in the classification of the system requiring the designation of a
new ORC and back-up ORC
➢ A vacancy in the position of ORC or backup ORC.
Proper Operation and Maintenance
The Permittee shall at all times provide the operation and maintenance resources necessary to operate the existing
facilities at optimum efficiency. The Permittee shall at all times properly operate and maintain all facilities and
systems of treatment and control (and related appurtenances) which are installed or used by the Permittee to
achieve compliance with the conditions of this permit. Proper operation and maintenance also includes adequate
laboratory controls and appropriate quality assurance procedures. This provision requires the Permttee to install
and operate backup or auxiliary facilities only when necessary to achieve compliance with the conditions of the
permit [40 CFR 122.41 (e)].
NOTE: Properly and officially designated operators are fully responsible for all proper operation and
maintenance of the facility, and all documentation required thereof, whether acting as a contract operator
[subcontractor] or a member- of the Permittee's staff.
3. Need to Halt or Reduce not a Defense
It shall not be a defense for a Permittee in an enforcement action that it would have been necessary to halt or
reduce the permitted activity in order to maintain compliance with the condition of this permit [40 CFR 122.41
(c)] . -
4. Bypassing of Treatment Facilities
a. Bypass not exceeding limitations [40 CFR 122.41 (m) (2)]
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The Permittee may allow any bypass to occur which does not cause effluent limmitations to be exceeded, but
only if it also is for essential maintenance to assure efficient operation. These bypasses are not subject to the
provisions of Paragraphs b. and c. of this section.
b. Notice [40 CFR 122.41 (m) (3)]
(1) Anticipated bypass. If the Permittee knows in advance of the need for a bypass, it shall submit prior
notice, if possible at least ten days before the date of the bypass; including an evaluation of the
anticipated quality and effect of the bypass.
(2) Unanticipated bypass. The Permittee shall submit notice of an unanticipated bypass as required in Part
11. E . 6. (24-hour- notice).
c. Prohibition of Bypass
(1) Bypass from the treatment facility is prohibited and the Permit Issuing Authority may take enforcement
action against a Permittee for bypass, finless:
(A) Bypass was tmavoidable to prevent loss of life, personal injury or severe property damage;
(B) There were no feasible alternatives to the bypass, such as the use of auxiliary treatment facilities,
retention of untreated wastes or maintenance during normal periods of equipment downti ne. This
condition is not satisfied if adequate backup equipment should have been installed in the exercise of
reasonable engineering judgment to prevent a bypass which occurred during normal periods of
equipment downturn or preventive maintenance; and
(C) The Permittee submitted notices as required tinder Paragraph b. of this section.
(2) Bypass from the collection system is prohibited and the Permit Issuing Authority may take enforcement
action against a Permittee for a bypass as provided in any current or future system -wide collection system
permit associated with the treatment facility.
(3) The Permit Issuing Authority may approve an anticipated bypass, after considering its adverse effects, if
the Permit Issuing Authority determines that it will meet the three conditions listed above in Paragraph c.
(1) of this section.
5. Upsets
a. Effect of an upset [40 CFR 122.41 (n) (2)1: An upset constitutes an affirmative defense to an action
brought for noncompliance with such technology based permit effluent limitations if the requirements of
paragraph b. of this condition are met. No determination made during administrative review of claims that
noncompliance was caused by upset, and before an action for noncompliance, is final administrative action
subject to judicial review.
b. Conditions necessary for a demonstration of upset: Any Pere -tee who wishes to establish the
affirmative defense of upset shall demonstrate, through properly signed, contemporaneous operating logs, or
other relevant evidence that:
(1) An upset occurred and that the Pernttee can identify the cause(s) of the upset;
(2) The Permittee facility was at the time being properly operated; and
(3) The Permittee submitted notice of the upset as required in Part II. E . 6. (b) of this permit.
(4) The Permittee complied with any remedial measures required under Part II. B. 2. of this permit.
c. Burden of proof [40 CFR 122.41 (n) (4)1: The Permittee seeking to establish the occurrence of an upset
has the burden of proof in any enforcement proceeding.
6. Removed Substances
Solids, sludges, filter backwash, or other pollutants removed in the course of treatment or control of wastewaters
shall be utilized/ disposed of in accordance with N CGS 143-215.1 and in a manner such as to prevent any pollutant
from such materials from entering waters of the State or navigable waters of the United States. The Permittee
shall comply with all existing Federal regulations governing the disposal of sewage sludge. Upon promulgation of
40 CFR Part 503, any permit issued by the Permit Issuing Authority for the utilization/ disposal of sludge may be
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reopened and modified, or revoked and reissued, to incorporate applicable requirements at 40 CFR 503. The
Permittee shall comply with applicable 40 CFR 503 Standards for the Use and Disposal of Sewage Sludge (when
promulgated) within the time provided in the regulation, even if the penut is not modified to incorporate the
requirement. The Permittee shall notify the Permit Issuing Authority of any significant change in its sludge use
or disposal practices.
7. Power Failures
The Permittee is responsible for maintaining adequate safeguards (as required by 15A NCAC 2H.0124) to prevent
the discharge of untreated or inadequately treated wastes during electrical power failures either by means of
alternate power sources, standby generators or retention of inadequately treated effluent.
Section D. Monitoring and Records
1. Rennesentative Sampling
Samples collected and measurements taken, as required herein, shall be characteristic of the volume and nature of
the permitted discharge. Samples collected at a frequency less than daily shall be taken on a day and time that is
characteristic of the discharge over the entire period the sample represents. All samples shall be taken at the
monitoring points specifiedd in this permit and, unless otherwise specified, before the effluent joins or is diluted
by any other wastestream, body of water, or substance. Monitoring points shall not be changed - vdthout
notification to and the approval of the Permit Issuing Authority [40 CFR 122.41 (j)].
2. Reporting
Monitoring results obtained during the previous months) shall be summarized for each month and reported on a
monthly Discharge Monitoring Report (DMR) Form (MR 1, 1.1, 2, 3) or alternative forms approved by the
Director, postmarked no later than the last calendar day of the month following the completed reporting period.
The first DMR is due on the last day of the month following the issuance of the permit or in the case of a new
facility, on the last day of the month following the corm-nencenent of discharge. Duplicate signed copies of
these, and all other reports required herein, shall be submitted to the following address:
NC DENR / Division of Water Quality/ Water Quality Section
ATTENTION: CentralFiles
1617 Mail Service Center
Raleigh, North Carolina 27699-1617
3. Flow Measuuements
Appropriate flow measurement devices and methods consistent with accepted scientific practices shall be selected
and used to ensure the accuracy and reliability of measurements of the volume of monitored discharges. The
devices shall be installed, calibratedd and maintained to ensure that the accuracy of the measurements is consistent
with the accepted capability of that type of device. Devices selected shall be capable of measuring flows with a
maximum. deviation of less than 10% from the true discharge rates throughout the range of expected discharge
voltunes. Flow measurement devices shall be accurately calibrated at a minimum of once per year and maintained
to ensure that the accuracy of the measurements is consistent with the accepted capability of that type of device.
The Director shall approve the flow measurement device and monitoring location prior to installation.
Once -through condenser cooling water flow monitored by ptunp logs, or pump hour metes as specified in Part I
of this permit and based on the manufacturer's ptunp curves shall not be subject to this requirement.
4. Test Procedures
Laboratories used for sample analysis must be certified by the Division. Permittees should contact the Division's
Laboratory Certification Section (919 733-3908. or http://1-i2o.enr.state.nc.us/lab/cert.htm) for information
regarding laboratory certifications.
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Personnel conducting testing of field -certified parameters must hold the appropriate field parameter
certifications.
Test procedures for the analysis of pollutants shall conform to the EMC regulations (published pursuant to
NCGS 143-215.63 et. seq.), the Water and Air Quality Reporting Acts, and to regulations published pursuant to
Section 304(g), 33 USC 1314, of the CWA (as amended), and 40 CFR 136; or in the case of sludge use or disposal,
approved under 40 CFR 136, unless otherwise specified in 40 CFR 503, -unless other test procedures have been
specified in this perinit [40 CFR 122.411.
To meet the intent of the monitoring required by this permit, all test procedures must produce minimum
detection and reporting levels that are below the permit discharge requirements and all data generated must be
reported down to the minimuun detection or lower reporting level of the procedure. If no approved methods are
determined capable of achieving minimum detection and reporting levels below permit discharge requirements,
then the most sensitive (method with the lowest possible detection and reporting level) approved method must
be used.
5. Penalties for Tampering
The CWA provides that any person who falsifies, tampers with, or knowingly renders inaccurate, any monitoring
device or method required to be maintained tinder this permit shall, upon conviction, be punished by a fine of
not more than $10,000 per violation, or by imprisonment for not more than two years per violation, or by both.
If a conviction of a person is for a violation committed after a first conviction of such person under this
paragraph, punishment is a fine of not more than $20,000 per day of violation, or by imprisonment of not more
than 4 years, or both [40 CFR 122.411.
Records Retention
Except for records of monitoring information required by this permit related to -the Permittee's sewage sludge
use and disposal activities, which shall be retained for a period of at least five years (or longer as required by 40
CFR 503), the Permittee shall retain records of all monitoring information, including:
➢ all calibration and maintenance records
➢ all original strip chart recordings for continuous monitoring instruunentation
➢ copies of all reports required by this permit
➢ copies of all data used to complete the application for this permit
These records or copies shall be maintained for a period of at least 3 years from the date of the sample,
measurement, report or application. This period may be extended by request of the Director at any time [40 CFR
122.411.
7. Recording Results
For each measurement or sample taken pursuant to the requirements of this permit, the Pemittee shall record
the following information [40 CFR 122.411:
a. The date, exact place, and time of sampling or measurements;
b. The individual(s) who performed the sampling or measurements;
c. The date(s) analyses were performed;
d. The individual(s) who performed the analyses;
e. The analytical techniques or methods used; and
f. The results of such analyses.
8. Inspection and Entry
The Permittee shall allow the Director, or an authorized representative (including an authorized contractor acting
as a representative of the Director), upon the presentation of credentials and other documents as may be required
bylaw, to;
a. Enter upon the Pennittee's premises where a regulated facility or activity is located or conducted, or where
records must be kept tinder the conditions of this permit;
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b. Have access to and copy, at reasonable times, any records that must be kept under the conditions of this
permit;
c. Inspect at reasonable times any facilities, equipment (including monitoring and control equipment), practices,
or operations regulated or required tinder this permit; and
d. Sample or monitor at reasonable tunes, for the purposes of assuring permit compliance or as otherwise
authorized by the CWA, any substances or parameters at any location [40 CFR 122.41 (i)].
Section E Rex tunes' Recweinearts
Change in Discharge
All discharges authorized herein shall be consistent with the terms and conditions of this permit. The discharge
of any pollutant identified in this permit more frequently than or at a level in excess of that authorized shall
constitute a violation of the permit.
2. Planned Changes
The Perinittee shall give notice to the Director as soon as possible of any planned physical alterations or
additions to the permitted facility [40 CFR 122.41 (1)]. Notice is required only when:
a. The alteration or addition to a permitted facility may meet one of the criteria for new sources at 40 CFR
122.29 (b); or
b. The alteration or addition could significantly change the nature or increase the quantity of pollutants
discharged. This notification applies to pollutants subject neither to effluent limitations in the permit, nor to
notification requirements tinder 40 CFR.122.42 (a) 0).
c. The alteration or addition results in a significant change in the Pernuttee's sludge use or disposal practices,
and such alteration, addition or change may justify the application of permit conditions that are different
from or absent in the existing permit, including notification of additional use or disposal sites not reported
during the permit application process or not reported pursuant to an approved land application plan.
3. Anticipated Noncompliance
The Permittee shall give advance notice to the Director of any planned changes to the permitted facility or other
activities that might result in noncompliance with the permit [40 CFR 122.410) (2)].
4. Transfers
This permit is not transferable to any person without approval from the Director. The Director may require
modification or revocation and reissuance of the permit to document the change of ownership. Any such action
may incorporate other requirements as may be necessary tinder- the CWA [40 CFR 122.410) (3)] .
5. Monitoring Reports
Monitoring results shall be reported at the intervals specified elsewhere in this permit [40 CFR 122.41 (1) (4)].
a. Monitoring results must be reported on a Discharge Monitoring Report (DMR) (See Part II. D. 2) or forms
provided by the Director for reporting results of monitoring of sludge use or disposal practices.
b. If the Pernnittee monitors any pollutant more frequently than required by this permit, the restilts of such
monitoring shall be included in the calculation and reporting of the data submitted on the DMR.
Twenty four Hour Reporting
a. The Permittee shall report to the Director or the appropriate Regional Office any noncompliance that
potentially threatens public health or the environment. Any information shall be provided orally within 24
hours from the time the Permittee becaine aware of the circumstances. A written submission shall also be
provided within 5 days of the time the Permittee becomes aware of the circuinstances. The written
submission shall contain a description of the noncompliance, and its cause, the period of noncompliance,
including exact dates and times, and if the noncompliance has not been corrected, the anticipated time it is
expected to continue; and steps taken or planned to reduce, eliminate, and prevent reoccurrence of the
noncompliance [40 CFR 122.410) (6)].
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b. The Director may waive the written report on a case -by -case basis for reports under this section if the oral
report has been received within 24 hours.
c. Occurrences outside normal business hours may also be reported to the Division's Emergency Response
personnel at [phone], [phone] or [phone].
7. Other Noncompliance
The Permittee shall report all instances of noncompliance not reported under Part II. E . 5 and 6. of this permit at
the tune monitoring reports are submitted. The reports shall contain the information listed in Part II. E. 6. of
this permit [40 CFR 122.410) (7)].
8. Other Information
Where the Permittee becomes aware that it failed to submit any relevant facts in a permit application, or
submitted incorrect information in a permit application or in any report to the Director, it shall promptly submit
such facts or information [40 CFR 122.410) (8)].
9. Noncompliance Notification
The Permittee shall report by telephone to either the central office or the appropriate regional office of the
Division as soon as possible, but in no case more than 24 hours or on the next working day following the
occurrence or first knowledge of the occurrence of any of the following:
a. Any occurrence at the water pollution control facility which results in the discharge of significant amounts of
wastes which are abnormal in quantity or characteristic, such as the dumping of the contents of a sludge
digester; the known passage of a slug of hazardous substance through the facility; or any other unusual
circumstances.
b. Any process trot failure, due to known or urnknown reasons, that render the facility incapable of adequate
wastewater treatment such as mechanical or electrical failures of pumps, aerators, compressors, etc.
c. Any failure of a pumping station, sewer line, or treatment facility resulting in a by-pass without treatment of
all or any portion of the influent to such station or facility.
Persons reporting such occurrences by telephone shall also file a written report within 5 days following first
knowledge of the occurrence.
10. Availability, o�ports
Except for data determined to be confidential under NCGS 143-215.3 (aX2) or Section 308 of the Federal Act, 33
USC 1318, all reports prepared in accordance with the terms shall be available for public inspection at the offices
of the Division. As required by the Act, effluent data shall not be considered confidential. Knowingly making
any false statement on any such report may result in the imposition of criminal penalties as provided for in
NCGS 143-215.1(bX2) or in Section 309 of the Federal Act.
11. Penalties for Falsification of Reports
The CWA provides that any person who knowingly makes any false statement, representation, or certification in
any record or other document submitted or required to be maintained under this permit, including monitoring
reports or reports of compliance or noncompliance shall, upon conviction, be punished by a fine of not more
than $25,000 per violation, or by imprisonment for not more than two years per violation, or by both [40 CFR
122.411.
12. Annual Performance Reports
Permittees who own or operate facilities that collect or treat municipal or domestic waste shall provide an annual
report to the Permit Issuing Authority and to the users/customers served by the Perinittee (NCGS 143-215.1C).
The report shall summarize the performance of the collection or treatment system, as well as the extent to which
the facility was compliant with applicable Federal or State laws, regulations and rules pertaining to water quality.
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The report shall be provided no later than sixty days after the end of the calendar or fiscal year, depending upon
which annual period is used for evaluation.
The report shall be sent to:
NC DENR / DWQ / Central Files
1617 Mail Service Center
Raleigh, NC 27699-1617
PART III
OTHER REQUIREMENTS
SectionA. Coiistiuction
The Permittee shall not commence construction of wastewater treatment facilities, nor add to the plant's treatment
capacity, nor change the treatment process(es) utilized at the treatment plant unless the Division has issued an
Authorization to Construct (AtC) permit. Issuance of an AtC will not occur until Final Plans and Specifications for
the proposed constriction have been submitted by the Permittee and approved by the Division.
SectionB. Gr undwaterMomtoru
The Permittee shall, upon written notice from the Director, conduct groundwater monitoring as may be required to
determine the compliance of this NPDES permitted facilitywith the current groundwater standards.
SectionC. Clrxnges inDisclratges ofToic Substages
The Permittee shall notify the Permit Issuing Authority as soon as it knows or has reason to believe (40 CFR 122.42):
a. That any activity has occurred or will occur which would result in the discharge, on a routine or frequent
basis, of any toxic pollutant which is not limited in the permit, if that discharge will exceed the highest of the
following "notification levels";
0) One hundred micrograms per liter (100 pg/L);
(2) Two hundred micrograms per liter (200 pg/L) for acrolein and acrylonitrile; five hundred micrograms
per liter (500 pg/L) for 2.4-dinitrophenol and for 2-methyl-4.6-dinitrophenol; and one milligram per liter
0 mg/L) for antimony,
(3) Five times the maximum concentration value reported for that pollutant in the permit application.
b. That any activity has occurred or will occur which would result in any discharge, on a non -routine or
infrequent basis, of a toxic pollutant which is not limited in the permit, if that discharge will exceed the
highest of the following "notification levels";
0) Five hundred micrograms per liter (500 pg/L);
(2) One milligram per liter 0 mg/L) for antimony,
(3) Ten times the maximum concentration value reported for that pollutant in the permit application.
Section D. Evaluation of Wastewater DisgbMe Alternatives
The Permittee shall evaluate all wastewater disposal alternatives and pursue the most environmentally sound
alternative of the reasonably cost effective alternatives. If the facility is in substantial non-compliance with the terms
and conditions of the NPDE S permit or governing rules, regulations or laws, the Permittee shall submit a report in
such form and detail as required by the Division evaluating these alternatives and a plan of action within 60 days of
notification by the Division.
Section E . Facility Closure Reg AjjKmeuts
The Permittee must notify the Division at least 90 days prior to the closure of any wastewater treatment system
covered by this permit. The Division may require specific measures during deactivation of the system to prevent
adverse impacts to waters of the State. This permit cannot be rescinded while any activities requiring this permit
continue at the permitted facility.
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PART IV
SPECIAL CONDITIONS FOR MUNICIPAL FACILITIES
SectionA. - Definitions
In addition to the definitions in Part II of this permit, the following definitions apply to municipal facilities:
Indirect Discharge or Industrial User
Any non -domestic source that discharges wastewater containing pollutants into a POTW regulated under section
307(b), (c) or (d) of the CWA. [40 CFR 403.3 (b) (i) and (j)]
Interference
Inhibition or disruption of the POTW treatment processes; operations; or its sludge process, use, or disposal which
causes or contributes to a violation of any requirement of the POTWs NPDE S Permit or prevents sewage sludge use
or disposal in compliance with specified applicable State and Federal statutes, regulations, or permits. 115A NCAC
2H.0903 (b) (13)]
Pass Through
A discharge which exits the POTW into waters of the State in quantities or concentrations which, alone or with
discharges from other sources, causes a violation, including an increase in the magnitude or duration of a violation, of
the POTWs NPDES permit, or of an instream water quality standard. [15A NCAC 2H.0903 (b) (23)]
Publicly Owned Treatment Works (POTW)
A treatment works as defined by Section 212 of the CWA, owned by a State or local government entity. This
definition includes any devices and systems used in the storage, treatment, recycling and reclamation of municipal
sewage or industrial wastes of a liquid nature. It also includes sewers, pipes, and other conveyances only if they
convey wastewater to a POTW. The term also means the local government entity, or municipality, as defined in
section 502(4) of the CWA, which has jurisdiction over indirect discharges to and the discharges from such a
treatment works. [15A NCAC 2H.0903 (b) (27)]
"Significant Industrial User" or "SIU"
An industrial user that discharges wastewater into a publicly owned treatment works and that [15A NCAC 2H.0903
(b) (34)1:
(a) discharges an average of 25,000 gallons or more per day of process wastewater to the POTW (excluding
sanitary, noncontact cooling and boiler blowdown wastewaters) or;
(b) contributes more than 5 percent of the design flow of the POTW treatment plant or more than 5 percent of
the maximum allowable headworks loading of the POTW treatment plant for any pollutant of concern, or;
(c) is required to meet a national categorical pretreatment standard, or;
(d) is, regardless of Parts (a), (b), and (c) of this definition, otherwise determined by the POTW, the Division, or
the EPA to have a reasonable potential for adversely affecting the POTWs operation or for violating any
pretreatment standard or requirement or POTWs receiving stream standard, or to limit the POTWs sludge
disposal options.
Section & EWLhcly Owned T reatment Works (POT Ws)
All POTWs are required to prevent the introduction of pollutants into the POTW which will interfere with the
operation of the POTW, including interference with its use or disposal of municipal sludge, or pass through the
treatment works or otherwise be incompatible with such treatment works. [40 CFR 403.21
All POTWs must provide adequate notice to the Director of the following [40 CFR 122.42 (b)]:
Version 512009

NPDES Permit Standard Conditions
Page 15 of 18
1. Any new introduction of pollutants into the POTW from an indirect discharger, including pump and
hauled waste, which would be subject to section 301 or 306 of CWA if it were directly discharging those
pollutants; and
2. Any substantial change in the volume or character of pollutants being introduced by an indirect discharger
as influent to that POTW at the time of issuance of the permit.
3. For purposes of this paragraph, adequate notice shall include information on (1) the quality and quantity of
effluent introduced into the POTW, and (2) any anticipated impact that may result from the change of the
quantity or quality of effluent to be discharged from the POTW.
Section C. Municipal Contml of Pollutants from IndustrW Users.
Effluent limitations are listed in Part I of this permit. Other pollutants attributable to inputs from industries
using the municipal system may be present in the Permittee's discharge. At such time as sufficient information
becomes available to establish limitations for such pollutants, this permit may be revised to specify effluent
limitations for any or all of such other pollutants in accordance with best practicable technology or water
quality standards.
2. Prohibited Discharges
a. Under no circumstances shall the Permittee allow introduction of pollutants or discharges into the waste
treatment system or waste collection system which cause or contribute to Pass Through or Interference
as defined in 15A NCAC 2H.0900 and 40 CFR 403. [40 CFR 403.5 (a) (1)]
b. Under no circumstances shall the Permittee allow introduction of the following wastes in the waste
treatment or waste collection system [40 CFR 403.5 (b)]:
1. Pollutants which create a fire or explosion hazard in the POTW, including, but not limited to,
wastestreams with a closed cup flashpoint of less than 140 degrees Fahrenheit or 60 degrees
Centigrade using the test methods specified in 40 CFR 261.21;
2. Pollutants which cause corrosive structural damage to the POTW, but in no case discharges with
pH lower than 5.0, unless the works is specifically designed to acconumodate such discharges;
3. Solid or viscous pollutants in amounts which cause obstruction to the flow in the POTW resulting
in Interference;
4. Any pollutant, including oxygen demanding pollutants (BOD, etc.) released in a Discharge at a
flow -rate and/or pollutant concentration which will cause Interference with the POTW;
5. Heat in amounts which will may inhibit biological activity in the POTW resulting in Interference,
but in no case heat in such quantities that the temperature at the POTW Treatment Plant exceeds
40°C (104°F) unless the Division, upon request of the POTW, approves alternate temperature
limits;
6. Petroleum oil, nonbiodegradable cutting oil, or products of mineral oil origin in amounts that will
cause interference or pass through;
7. Pollutants which result in the presence of toxic gases, vapors, or fumes within the POTW in a
quantity that may cause acute worker health and safety problems;
8. Any trucked or hauled pollutants, except at discharge points designated by the POTW.
C. The Permittee shall investigate the source of all discharges into the WWTP, including slug loads and
other unusual discharges, which have the potential to adversely impact the permittee's Pretreatment
Program and/or the operation of the WWTP.
The Permittee shall report such discharges into the WWTP to the Director or the appropriate Regional
Office. Any information shall be provided orally within 24 hours from the time the Permittee became
aware of the circumstances. A written submission shall also be provided within 5 days of the time the
Permittee becomes aware of the circumstances. The written submission shall contain a description of
the discharge, the investigation into possible sources; the period of the discharge, including exact dates
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NPDES Permit Standard Conditions
Page 16 of 18
and times; and if the discharge has not ceased, the anticipated time it is expected to continue; and steps
taken or planned to reduce, eliminate, and prevent reoccurrence of the noncompliance,
3. With regard to the effluent requirements listed in Part I of this permit, it may be necessary for the Permittee to
supplement the requirements of the Federal Pretreatment Standards (40 CFR, Part 403) to ensure compliance
by the Permittee with all applicable effluent limitations. Such actions by the Permittee maybe necessary
regarding some or all of the industries discharging to the municipal system.
4. The Permttee shall require any industrial discharger sending its effluent to the permitted system to meet
Federal Pretreatment Standards promulgated in response to Section 307(b) of the Act as amended (which
includes categorical standards and locally derived limits and narrative requirements). Prior to accepting
wastewater from any significant industrial user, the Permittee shall either develop and submit to the Division a
new Pretreatment Program or a modification of an existing Pretreatment Program, for approval as required
under section D below as well as 15A NCAC 21-1.0907 (a) and (b). [40 CFR 122.44 (j) (2)]
5. This permit shall be modified, or alternatively, revoked and reissued, to incorporate or modify an approved
POTW Pretreatment Program or to include a compliance schedule for the development of a POTW
Pretreatment Program as required Linder Section 402 (b) (8) of the CWA and implementing regulations or by
the requirements of the approved State pretreatment program, as appropriate.
Section D. Pwtmatsnetrt Piogranis
Under authority of sections 307 (b) and (c) and 402 (b) (8) of the CWA and implementing regulations 40 CFR 403,
North Carolina General Statute 143-215.3 (14) and implementing regulations 15A NCAC 21-1.0900, and in accordance
with the approved pretreatment program, all provisions and regulations contained and referenced in the Pretreatment
Program Submittal are an enforceable part of this permit. [40 CFR 122.44 (j) (2)]
The Permittee shall operate its approved pretreatment program in accordance with Section 402 (b) (8) of the CWA,
40 CFR 403, 15A NCAC 21-1.0900, and the legal authorities, policies, procedures, and financial provisions contained
in its pretreatnent prograin submission and Division approved modifications thereof. Such operation shall include
but is not limited to the implementation of the following conditions and requirements. Terms not defined in Part Il
or Part IV of this permit are as defined in 15A NCAC 2H.0903 and 40 CFR 403.3.
Sewer Use Ordinance (SUO)
The Permittee shall maintain adequate legal authority to implement its approved pretreatment program. 115A
NCAC 2H.0905 and .0906; 40 CFR 403.8 (f) (1) and 403.9 (1), (2)]
2. Industrial Waste Survey(IWS)
The permittee shrill implement an IWS consisting of the survey of users of the POTW, as required by 40 CFR
403.8 (0 (2) (i-iii) and 15A NCAC 21-1.0905 [also 40 CFR 122.44 (j) (1)], including identification of all industrial
users and the character and amount of pollutants contributed to the POTW by these industrial users and
identification of those industrial users meeting the definition of SIU. The Permittee shall submit a summary of
its IWS activities to the Division at least once every five years, and as required by the Division. The IWS
subnussion shall include a summary of any investigations conducted Lander paragraph B, 2, c, of thus Part.
3. Monitoring Plan
The Permittee shall implement a Division -approved Monitoring Plan for the collection of facility specific data
to be used in a wastewater treatment plant Headworks Analysis (HWA) for the development of specific
pretreatment local limits. Effluent data from the Plan shall be reported on the DMRs (as required by Part II,
Section D, and Section E.S.). 115A NCAC 21-1.0906 (b) (2) and .09051
4. Headworks Analysis (HWA) and Local Linuts
The Permittee shall obtain Division approval of a HWA at least once every five years, and as required by the
Division. Within 180 days of the effective date of this permit (or any subsequent permit modification) the
Permittee shall submit to the Division a written technical evaluation of the need to revise local limits (i.e., an
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NPDES Permit Standard Conditions
Page 17 of 18
updated HWA or documentation of why one is not needed) [40 CFR 122.441. The Permittee shall develop, in
accordance with 40 CFR 403.5 (c) and 15A NCAC 2H.0909, specific Local Limits to implement the
prohibitions listed in 40 CFR 403.5 (a) and (b) and 15A NCAC 2H.0909.
5. Industrial User Pretreatment Permits (IUP) & Allocation Tables
In accordance with NCGS 143-215.1, the Permittee shall issue to all significant industrial users, permits for
operation of pretreatment equipment and discharge to the Permittee's treatment works. These permits shall
contain limitations, sampling protocols, reporting requirements, appropriate standard and special conditions,
and compliance schedules as necessary for the installation of treatment and control technologies to assure that
their wastewater discharge will meet all applicable pretreatment standards and requirements. The Permittee
shall maintain a current Allocation Table (AT) which summarizes the results of the HWA and the limits from
all IUPs. Permitted IUP loadings for each parameter cannot exceed the treatment capacity of the POTW as
determined bythe HWA. [15A NCAC 2H.0909, .0916, and .0917; 40 CFR 403.5, 403.8 (f) (1),(iii); NCGS 143-
215.67 (a)]
6. Authorization to Construct WC)
The Permittee shall ensure that an Authorization to Construct permit (AtQ is issued to all applicable industrial
users for the construction or modification of any pretreatment facility. Prior to the issuance of an AtC, the
proposed pretreatment facility and treatment process must be evaluated for its capacity to comply with all
Industrial User Pretreatment Permmit (IUP) limitations. [15A NCAC 2H.0906 (b) (6) and .0905; NCGS 143-
215.1 (a) (8)]
7. POTW Inspection & Monitoring of their SIUs
The Permittee shall conduct inspection, surveillance, and monitoring activities as described in its Division
approved pretreatment program in order to determine, independent of information supplied by industrial users,
compliance with applicable pretreatment standards. [15A NCAC 2H.0908 (d); 40 CFR 403.8 W (2) (v)] The
Permittee must:
a. Inspect all SIUs at least once per calendar year; and
b. Sample all SIUs at least twice per calendar year for all permit -limited pollutants, once during the period
from January 1 through Ju ne 30 and once during the period from July 1 through December 31, except
for organic compounds which shall be sampled once per calendar year. For the purposes of this
paragraph, "organic compounds" means the types of compounds listed in 40 CFR 136.3 (a), Tables IC,
ID, and IF, as amended.
8. SIU Self Monitoring and Regortina
The Permittee shall require all industrial users to comply with the applicable monitoring and reporting
requirements outlined in the Division -approved pretreatment program, the industry's pretreatment permit, or
in 15A NCAC 2H.0908. [15A NCAC 2H.0906 (b) (4) and .0905; 40 CFR 403.8 (f) (1) (v) and (2) (iii); 40 CFR
122.44 Q (2)]
9. Enforcemment Response Plan (ERP)
The Permittee shall enforce and obtain appropriate remedies for violations of all pretreatment standards
promulgated pursuant to section 307 (b) and (c) of the CWA (40 CFR 405 et. seq.), prohibitive discharge
standards as set forth in 40 CFR 403.5 and 15A NCAC 2H.0909, and specific local limitations. All
enforcement actions shall be consistent with the Enforcement Response Plan (ERP) approved by the Division.
[15A NCAC 2H.0906 (b) (7) and .0905; 40 CFR 403.8 (f) (5)]
10. Pretreatment Annual Reports (PAR)
The Permittee shall report to the Division in accordance with 15A NCAC 2H.0908. In lieu of submitting
annual reports, Modified Pretreatment Programs developed under 15A NCAC 2H.0904 (b) may be required to
submit a partial annual report or to meet with Division personnel periodically to, discuss enforcement of
pretreatment requirements and other pretreatment implementation issues.
Version 512009

NPDES Permit Standard Conditions
Page 18 of 18
For all other active pretreatment programs, the Permittee shall submit two copies of a Pretreatment Annual
Report (PAR) describing its pretreatment activities over the previous twelve months to the Division at the
following address:
NC DENR / DWQ / Pretreatment, Emergency Response, and Collection Systems Unit WE RCS)
1617 Mail Service Center
Raleigh, NC 27699-1617
These reports shall be submitted according to a schedule established by the Director and shall contain the
following:
a.) Narrative
A brief discussion of reasons for, status of, and actions taken for all SIUs in Significant Non -Compliance
(SNC);
b.) Pretreatment Program Sunruily (PPS)
A pretreatment program summary (PPS) on specific forms approved by the Division;
c.) Significant Non -Compliance Report (SNCR)
The nature of the violations and the actions taken or proposed to correct the violations on specific forms
approved by the Division;
d.) Industrial Data SLunmaty Forms (IDSF)
Monitoring data from samples collected by both the POTW and the SIU. These analytical results must
be reported. on Industrial Data Summary Forms (IDSF) or other specific format approved by the
Division;
e.) Other Information
Copies of the POTW's allocation table, new or modified enforcement compliance schedules, public
notice of SIUs in SNC, and any other information, upon request, which in the opinion of the Director is
needed to determine compliance with the pretreatment implementation requirements of this permit;
11. Public Notice
The Permittee shall publish annually a list of SIUs that were in SNC as defined in the Permittee's Division -
approved Sewer Use Ordinance with applicable pretreatment requirements and standards during the previous
twelve month period. This list shall be published within four months of the applicable twelve-month period.
[15A NCAC 2H.0903 (b) (35), .0908 (b) (5) and .0905 and 40 CFR 403.8 (0 (2) (vii)]
12. Record Keeping
The Permittee shall retain for a minimum of three years records of monitoring activities and results, along with
support information including general records, water quality records, and records of industrial impact on the
POTW. '[15A NCAC 2H.0908 (f); 40 CFR 403.12 (o)]
13. Funding and Financial Report
The Permittee shall maintain adequate funding and staffing levels to accomplish the objectives of its approved
pretreatment program. [15A NCAC 2H.0906 (a) and .0905; 40 CFR 403.8 (f) (3),403.9 (b) (3)]
14. Modification to Pretreatment Progranls
Modifications to the approved pretreatment program including but not limited to local limits modifications,
POTW monitoring of their SIUs, and Monitoring Plan modifications, shall be considered a permit
modification and shall be governed by 15 NCAC 2H.0114 and 15A NCAC 2H.0907.
Version 512009

NCDENR
North Carolina Department of Environment and Natural Resources
Pat McCrory
Governor
Don P. Smith
Evergreen Foundation
Balsam Center
28 A Oak Street
Waynesville, NC 28786
Dear Pennittee:
Donald R. van der Vaart
Secretary
August 10, 2015
Subject: Acknowledgement of Permit Renewal
Pen -nit NCO032361
Haywood County
The NPDES Unit received your permit renewal application on August 11, 2015. A member of the
NPDES Unit will review your application. They will contact you if additional information is required to
complete your permit renewal. You should expect to receive a draft permit approximately 30-45 days
before your existing permit expires.
If you have any additional questions concerning renewal of the subject permit, please contact Charles
Weaver at [phone].
Sincerely,
Wre t• T ZOL fOrO�
Wren Thedford
Wastewater Branch
cc: Central Files
MIS evf e wRegional ff'ic:
NPDES Unit
1617 Mail Service Center, Raleigh, North Carolina 27699-1617
Location: 512 N. Salisbury St. Raleigh, North Carolina 27604
Phone: [phone] Fax: [phone]Customer Service: 1-877-623-6748
Internet:: www.ncwater.org
RECEIVED
Division of Water Resources
AUG 2 5 2015
Water Quality Reglonal Operations
Asheville Re icnal office
An Equal OpportunitylAfrirmative Action Employer

F O U N D A T 1 O N
28A Oak Street, Waynesville, NC 28786 828-456-8005
RECEIVED
Division of Water Resources
AUG 2 5 2015
Water Quaray Reqlonal Operatlons
Asheville Reqional Office
August 4, 2015
Wren Thedford
NCDENR/DWR/NPDES Unit
1617 Mail Service Center
Raleigh NC 27699-1617 RECEIVED/DENRIDWR
AUG .l 1 c015
Water Quality
Ms. Thediord, Permitting Section
We are requesting the renewal of our permit to operate the Waste Water
Treatment Plant at the facility of Balsam Center for Hope and Recovery
91 Timberlane Rd
Waynesville, NC 28786
Enclosed are the copies per your requests. If anything further is required,
please contact me.
Thank you,
av`
Don Smith
Facility Maintenance Coordinator/Evergreen Foundation
[phone]

F-
F O U N D A T 1 O N
28A Oak Street, Waynesville. NC 28786 a 828-456-8005
August 4,2015
Evergreen Foundation gives due permission and authority to:
Environmental Inc. PO Box 954 Culiowhee, NC 28723
to provide all needed information to NC DENR/DWR/NPDES Unit concerning
License Renewal of Balsam Center for mope and Recovery Waste Water
Treatment Plant.
Don Smith
Facility Maintenance
Coordinator/Evergreen Foundation

NPDES APPLICATION - FORM D
For privately -owned treatment systems treating 100% domestic wastewaters <1.0 MGD
Mail the complete application to:
N. C. DENR / Division of Water Quality / NPDES Unit
1617 Mail Service Center, Raleigh, NC 27699-1617
NPDES Permit INCO032361
If you are completing this form in computer use the TAB key or the up - down arrows to move from one
field to the next. To check the boxes, click your mouse on top of the box. Otherwise, please print or type.
1. Contact Information:
Owner Name
Evergreen Foundation
Facility Name
Balsam Center
Mailing Address
28 A Oak St
City
Waynesville
State / Zip Code
North Carolina 28786
Telephone Number
828-456-8005
Fax Number
828-456-9225 REGEIVED/DENR(nWR
e-mail Address
dcoleman r@evergeennc. org A U G I r 2 D 15
2. Location of facility producing discharge:
Check here if same address as above ❑
Street Address or State Road 91 Timberlane Rd
City Waynesville
State / Zip Code North Carolina
County Haywood
Water Quality
Permitting Section
3. Operator Information:
Name of the firm, public organization or other entity that operates the facility. (Note that this is not
referring to the Operator in Responsible Charge or ORC)
Name Appalachian Community Services
Mailing Address 750 US HWY 64 West
City Murphy
State / Zip Code North Carolina
Telephone Number 828-735-0808
Fax Number
e-mail Address [e-mail]
1 of 5 Form-D 11 /12

NPDES APPLICATION - FORM D
For privately -owned treatment systems treating 100% domestic wastewaters <1.0 MGD
4. Description of wastewater:
Facility Generating Wastewater (check all that apply):
Industrial
❑
Number of Employees
Commercial
®
Number of Employees 20—Z.S
Residential
Number of Homes
School
❑
Number of Students/Staff
Other ® Explain: c?�z �t CFisjs
JFac:t i ��
Describe the source(s) of wastewater (example: subdivision, mobile home park, shopping centers,
restaurants, etc.):
Of -fires i-And �vz►,�cgit cRrsis FAC-,I.f-y
S. Type of collection system
® Separate (sanitary sewer only) ❑ Combined (storm sewer and sanitary sewer)
6. Outfall Information:
Number of separate discharge points 1
Outfall Identification number(s) 001
Is the outfall equipped with a diffuser? ❑ Yes ® No
7. Name of receiving stream(s) (NEW applicants: Provide a map showing the exact location of each
outfall):
Richland Creek
8. Frequency of Discharge:
If intermittent:
Days per week discharge occurs;
Continuous
7
❑ Intermittent
Duration: Continuous
9. Describe the treatment system
List all installed components, including capacities; provide design removal for BOD, TSS, nitrogen and
phosphorus. If the space provided is not sufficient, attach the description of the treatment system in a
separate sheet of paper.
1. 0.01 MGD extended aeration wastewater treatment plant consisting of the following
treatment components:
• Septic tank flow equalization
• Bar screen
• Aeration basin with single blower providing diffused air
• Clarifier with skimmer and sludge returns
• Tablet chlorine disinfection
• Chlorine contact basin
• Tablet dechiorination
2 of 5 Form-D 11 /12

NPDES APPLICATION - FORM D
For privately -owned treatment systems treating 100% domestic wastewaters <1.0 MGD
2. The facility is located at The Balsam Center for Hope and Recovery, off Timberlane
Road west of Waynesville in Haywood County.
3. Discharge from said treatment works at the location specified on the attached map
into Richland Creek, currently classified B waters in hydrologic unit 06010106 of the
French Broad River Basin.
3 of 5 Form-D 11 /12

NPDES APPLICATION - FORM D
For privately -owned treatment systems treating 100% domestic wastewaters <1.0 MGD
10. Flow Information:
Treatment Plant Design flow 0.010 MGD
Annual Average daily flow 0.0027 MGD (for the previous 3 years)
Maximum daily flow 0.0050 MGD (for the previous 3 years)
11. Is this facility located on Indian country?
❑ Yes ® No
12. Effluent Data
NEW APPLICANTS: Provide data for the parameters listed. Fecal Coliform, Temperature and pH shall be grab
samples, for all other parameters 24-hour composite sampling shall be used. If more than one analysis is reported,
report daily maximum and monthly average. If only one analysis is reported, report as daily maximum.
RENEWAL APPLICANTS: Provide the highest single reading (Daily Maximum) and Monthly Average
aver the nmzzt .�36 mnnf lic 'Fnr nnrrnmoforc r, irronf7„ , ..,;+ -4-1--- . le—i
Parameter
Daily
Maximum
Monthly
Average
Units of
Measurement
Biochemical Oxygen Demand (BODs)
15.2
7.9
Mg/1
Fecal Coliform
184
67.6
Ml
Total Suspended Solids
41.5
16.7
Mg/l
Temperature (Year -Round)
23
22.6
Temperature (Winter)
pH
6.9
Standard Units
13. List all permits, construction approvals and/or applications:
Type Permit Number Type
Hazardous Waste (RCRA) NESHAPS (CAA)
UIC (SDWA) Ocean Dumping (MPRSA)
NPDES NCO032361 Dredge or fill (Section 404 or CWA)
PSD (CAA) Other
Non -attainment program (CAA)
14. APPLICANT CERTIFICATION
Permit Number
I certify that I am familiar with the information contained in the application and that to the
best of my knowledge and belief such information is true, complete, and accurate.
v n S FA L c s
Printed name of Person Signing Title
Fc
Signature of Applicant
Date
4 of 5 Form-D 11 /12

NPDES APPLICATION - FORM D
For privately -owned treatment systems treating 100% domestic wastewaters <1.0 MGD
North Carolina General Statute 143-215,6 (b)(2) states: Any person who knowingly makes any false statement representation, or certification in any
application, record, report, plan, or other document files or required to be maintained under Article 21 or regulations of the Environmental Management ":.,
Commission implementing that Article, or who falsifies, tampers with, or knowingly renders inaccurate any recording or monitoring device or method
required to be operated or maintained under Article 21 or regulations of the Environmental Management Commission implementing that Article, shall be
guilty of a misdemeanor punishable by a fine not to exceed $25,000, or by imprisonment not to exceed six months, or by both. (18 U.S.C. Section 1001;
provides a punishment by a fine of not more than $25,000 or imprisonment not more than 5 years, or both, for a similar offense.)
5 of 5 Form-D 11/12

ENVIRONMENTAL
Inc.kVstel & W''affsiewalermmCrVieeS
Mailing Address: PO Box 954, Cullowhee, NC 28723
Physical Address: 2675 Skyland Drive, Sylva, NC 28779 [phone]
Physical Address: 240-D Swannanoa River Road, Asheville, NC 28805 [phone]
Toll Free: [phone], Fax: [phone], Email:
http://www.environmentalinc.into/
Sludge Management Plan
July 28, 2015
Re:
NPDES Permit NCO0323-61
Evergreen Foundation
Balsam Center
28 A Oak St
Waynesville
North Carolina 28786
Sludge is pumped out of the clarifier and aeration basin. The solids are pumped and
hauled by a licensed septage management firm.
The solids are disposed of at a local municipality facility.
Signature:
Mark Teague, Environmental, Ync.
Contract Operational Firm

R
4
VV
JC0032361 - The Balsam Center VV\AfTP
Sub -Basin: 04-03-ut)
Latitude: 35026'25" Hydrolo4c Unit: 06010106
Lon - de: 83004'22" River Basi French Broad
Quad Number: F6NE
Stream CILASS; B
W zRichland Creek
Receiving
Facility
Location
Nog&
4)
Haywood County
Map not to scale

ENVIRONMENTAL
'Inc.
c■ Water &% Wastewater SServices
fiA� &6
P.O. Box 954, Cullowhee, NC 28723 (50 West Sylva Shopping Center, Sylva, NC 28779)
Phone: [phone], Fax: [phone],
E-mail: environmentalinc@oo/.com
August 1, 2012
Attn.: System Performance Annual Report
North Carolina Division of Water Quality
1617 Mail Service Center
Raleigh, NC 27699-1617
Re: Annual Report
NPDES # NCO032361
The Balsam Center
Haywood County
The attached document is pursuant to House Bill 1160, the Clean Water Act of 1999,
which was signed into law by the Governor on July 21, 1999. The legislation is intended
to instill public oversight by requiring spill notification and annual reporting by all entities
owning or operating wastewater treatment facilities in the state of North Carolina.
Concerned persons may obtain more detailed information concerning the above
referenced facility by contacting me at [phone] or Don Smith at
[phone].
Sincerely,
JoeDavid Hall
Operator in Responsible Charge
Encl.: Annual Report
CC: Don Smith, Smoky Mountain Center
WATER QUALITY SECTION
31HEVILLE REGIONAL OFFIC

PERFORMANCE ANNUAL REPORT
I. General Information
Facility and System Name:
The Balsam Center
Timberlane Road
Haywood County
Permit: NCO032361
Owner:
Smoky Mountain Center
P.O. Box 127
Sylva, NC 28779
Operator:
Environmental, Inc.
ORC:
JoeDavid Hall
P.O. Box 954
Cullowhee, NC 28723
Description of Collection System or Treatment Process:
The Smoky Mountain Center operates an existing wastewater treatment system consisting of an
extended aeration type system, with a clarifier, chlorine contact basin, chlorine tablet feeder,
and dechlorination on Timberlane Road west of Waynesville, Haywood County, NC. Discharge
from said treatment is released into Richland Creek, which are classified Class B waters in the
French Broad River Basin.
II. PERFORMANCE
Summary of System Performance July 1, 2011 to June 30, 2012
Analytical results indicate that no permitted monthly limits were exceeded during the reporting
period. In addition, no bypasses or overflows occurred.
III. NOTIFICATION
A copy of this report is available by contacting:
Balsam Center
Smoky Mountain Center
P.O. Box 127
Sylva, NC 28779
IV. CERTIFICATION
I certify under penalty of law that this report is complete and accurate to the best of my
knowledge. I further certify this report has been made available to users or customers of the
Balsam Center.
JoeDavid Hall
Operator in Responsible Charge
Environmental, Inc. 8/1/12

NCDENR
North Carolina Department of Environment and Natural Resources
Division of Water Quality
Beverly Eaves Perdue Coleen H. Sullins
Governor Director
August 2, 2011
Don P. Smith
Evergreen Foundation
28-A Oak St
Waynesville NC 28786
F-1 FILE COPY
Dee Freeman
Secretary
SUBJECT: Compliance Evaluation Inspection
The Balsam Center
Permit No: NCO032361
Haywood County
Dear Mr. Smith:
Enclosed please find a copy of the Compliance Evaluation Inspection conducted
on July 19, 2011. The sludge needs to be pumped out of this plant. No violations of permit
requirements or applicable regulations were observed during this inspection.
Please refer to the enclosed inspection report for additional observations and
comments. If you or your staff have any questions, please all me at 828-296-4500.
Sincere
Je enzel
Environmental Specialist
Enclosure
cc: Mark Fredrick Teague, ORC
Central Files
WWI ale
SURFACE WATER PROTECTION — ASHEVILLE REGIONAL OFFICE
Location: 2090 U.S. Highway 70, Swannanoa, NC 28778 One
Phone: [phone]\FAX: [phone]\Customer Service: 1-877-623-6748 NOAIiCarolliina
Internet: www.ncwaterauality.org S:\SWP\Haywood\Wastewater\Minors\Balsam Center 32361\32361 CEI 2011.doc Naturally

Permit: NC0032361 Owner - Facility: The Balsam Center for Hope & Recovery
Inspection Date: 07/19/2011 Inspection Type: Compliance Evaluation
Disinfection -Tablet Yes No NA NE
Are tablet chlorinators operational? ■ ❑ ❑ ❑
Are the tablets the proper size and type? ■ ❑ ❑ ❑
Number of tubes in use? 2
Is the level of chlorine residual acceptable? ❑ ❑ ❑ ■
Is the contact chamber free of growth, or sludge buildup? ■ ❑ ❑ ❑
Is there chlorine residual prior to de -chlorination? ❑ ❑ ❑ ■
Comment:
Page # 4

r
NVIROIVMEIVTAL _ a
Water & Wastewater Services a
Inc.
P.O. Box 954, Cullowhee, NC 28723 (50 West Sylva Shopping Center, Sylva, NC 28779)
Phone: [phone], Fax: [phone],
E-mail: [e-mail]
August 1, 2011
Attn.: System Performance Annual Report
North. Carolina Division of Water Quality
1617 Mail Service Center
Raleigh, NC 27699-1617
Re: Annual Report
NPDES # NCO032361
The Balsam Center
Haywood County
The attached document is pursuant to House Bill 1160, the Clean Water Act of 1999,
which was signed into law by the Governor on July 21, 1999. The legislation is intended
to instill public oversight by requiring spill notification and annual reporting by all entities
owning or operating wastewater treatment facilities in the state of North Carolina.
Concerned persons may obtain more detailed information concerning the above
referenced facility by contacting me at [phone] or Don Smith at
[phone].
Sincerely,
JoeDavid Hall
Operator in Responsible Charge
Encl.: Annual Report
CC: Don Smith, Smoky Mountain Center

R
PERFORMANCE ANNUAL REPORT
I.
II.
General Information
Facility and System Name:
Owner:
Operator:
ORC:
i II� AUG 20111
The Balsam Center
Timberlane Road WAl'-� �. ^',LFT ' s c� fora
Haywood County •__._ _�_.' ,I_ c=
'._ u C;J_\IIII
Permit: NCO032361 G
Smoky Mountain Center-
P.O. Box 127
Sylva, NC 28779
Environmental, Inc.
JoeDavid Hall
P.O. Box 954
Cullowhee, NC 28723
Description of Collection System or Treatment Process:
The Smoky Mountain Center operates an existing wastewater treatment system consisting of an
extended aeration type system, with a clarifier, chlorine contact basin, chlorine tablet feeder,
and dechlorination on Timberlane Road west of Waynesville, Haywood County, NC. Discharge
from said treatment is released into Richland Creek, which are classified Class B waters in the
French Broad River Basin.
PERFORMANCE
Summary of System Performance July 1, 2010 to June 30, 2011
Analytical results indicate that no permitted monthly limits were exceeded during the reporting
period. In addition, no bypasses or overflows occurred.
III. NOTIFICATION
A copy of this report is available by contacting:
Balsam Center
Smoky Mountain Center
P.O. Box 127
Sylva, NC 28779
IV. CERTIFICATION
I certify under penalty of law that this report is complete and accurate to the best of my
knowledge. I further certify this report has been made available to users or customers of the
Balsam Center.
JoeDavid Hall
Operator in Responsible Charge
Environmental, Inc. 8/1/11

Water Resources
ENVIRONMENTAL QUALITY
September 29, 2016
Don Smith
Evergreen Foundation
28 A Oak St.
Waynesville, NC 28786
SUBJECT: Compliance Evaluation Inspection
The Balsam Center for Hope & Recovery
Permit No: NCO032361
Haywood County
Dear Mr. Smith:
PAT MCCRORY
Governor
DONALD R. VAN DER VAART
Secretary
S. JAY ZIMMERMAN
Director
Enclosed please find a copy of the Compliance Evaluation Inspection form from the inspection conducted on
August 8, 2016. The facility appeared to be in compliance with permit NC0032361.
Please refer to the enclosed inspection report for observations and comments. If you or your staff have any
questions, please call me at 828-296-4500.
Sincerely,
Kath rine H. Jimison
Chemist I
Asheville Regional Office
Enc. Inspection Report
cc: Joe David Matthew Hall, ORC
MSC 1617-Central Files -Basement
Ashevi-I Q: fles
J—.
G:\WR\WQ\Haywood\Wastewater\Minors\Balsam Center 32361\CEI.8-8-16.Ltr.docx
State of North Carolina I Environmental Quality I Water Resources
2090 U.S. Highway 70 Swannanoa, NC 28778
828 296 4500

United States Environmental Protection Agency
Form Approved.
EPA Washington, D.C. 20460
OMB No. 2040-0057
Water Compliance Inspection Report
Approval expires 8-31-98
Section A: National Data System Coding (i.e., PCS)
Transaction Code NPDES yr/mo/day Inspection Type Inspector Fac Type
1 IN 1 2 15 I 3 I NCO032361 I11 12 16/08/08 17
18 [Sj 19 [ � j 201
21IIIIII IIIIIII1IIIIIIIIII III1III
11111111IIII r6
Inspection
Work Days Facility Self -Monitoring Evaluation Rating B1 QA
-- --------- Reserved-----------
67
70 [LJ 71 I —72 Lti
73 J7475I I I I I I IJ I80
Section B: Facility Data
Name and Location of Facility Inspected (For Industrial Users discharging to POTW, also include
Entry Time/Date
Permit Effective Date
POTW name and NPDES permit Number)
10:OOAM 16/08l08
16/05/01
The Balsam Center for Hope & Recovery
91 Timberlane Rd
Exit Time/Date
Permit Expiration Date
Waynesville NC 28786
11:30AM 16/08/08
21/01/31
Name(s) of Onsite Representative(s)Mtles(s)/Phone and Fax Number(s)
Other Facility Data
Joedavid Matthew HalVORC/828-586-5588/
Name, Address of Responsible Officialfritle/Phone and Fax Number
Contacted
Don P Smith,28 A Oak St Waynesville NC 28786//828-456-8005/8284568005
Yes
Section C: Areas Evaluated During Inspection (Check only those areas evaluated)
Permit Operations & Maintenance 0 Facility Site Review Effluent/Receiving Waters
Section D: Summary of Finding/Comments (Attach additional sheets of narrative and checklists as necessary)
(See attachment summary)
Name(s) and Signature(s) of Inspector(s) Agency/Office/Phone and Fax Numbers
Date
Kathy Jimison ARO WQ//828-296-4500/
r
f
Signature of Management Q A Reviewer Agency/Office/Phone and Fax Numbers
Date
EPA Form 3560-3 (Rev 9-94) Previous editions are obsolete.
Page#

NPDES yr/mo/day Inspection Type (Cont.)
31 NCO032361 I11 121 16/08/08 117 18 ICI
Section D: Summary of Finding/Comments (Attach additional sheets of narrative and checklists as necessary)
Mr. Joe David Hall, ORC and Mika] Willmer with DEQ assisted in this inspection.
A copy of the current permit was not on site.
Log book current up to 08-03-16, on -site visit 08-04-16 and 08-05-16 not documented.
Operator stated that process control testing not performed at this site.
Septic tanks flow directly into aeration basin. Septic tanks and plant are pumped approximately twice
yearly.
Outfall not maintained. Had difficulty in locating effluent pipe. At the time of this report, Joe David has
since cleared area around effluent pipe and will maintain.
Page#

Permit: NCO032361 Owner -Facility: The Balsam Center for Hope & Recovery
Inspection Date: 08/08/2016 Inspection Type: Compliance Evaluation
Permit
Yes No NA NE
(If the present permit expires in 6 months or less). Has the permittee submitted a new
❑
❑
0
❑
application?
Is the facility as described in the permit?
0
❑
❑
❑
# Are there any special conditions for the permit?
❑
N
❑
❑
Is access to the plant site restricted to the general public?
0
❑
❑
❑
Is the inspector granted access to all areas for inspection?
N
❑
❑
❑
Comment: Mr. Joe David Hall, ORC and Mikal Willmer with DEQ assisted in this insDection
A_ copy of the current permit was not on site.
Log book current up to 08-03-16, on -site visit 08-04-16 and 08-05-16 not documented.
Operations & Maintenance Yes No NA NE
Is the plant generally clean with acceptable housekeeping? 0 ❑ ❑ ❑
Does the facility analyze process control parameters, for ex: MLSS, MCRT, Settleable ❑ 0 ❑ ❑
Solids, pH, DO, Sludge Judge, and other that are applicable?
Comment: Operator stated that process control testing not performed at this site.
Aeration Basins
Yes No NA NE
Mode of operation
Ext. Air
Type of aeration system
Diffused
Is the basin free of dead spots?
0
❑
❑
❑
Are surface aerators and mixers operational?
❑
❑
N
❑
Are the diffusers operational?
N
❑
❑
❑
Is the foam the proper color for the treatment process?
0
❑
❑
❑
Does the foam cover less than 25% of the basin's surface?
E
❑
❑
❑
Is the DO level acceptable?
❑
❑
❑
Is the DO level acceptable?(1.0 to 3.0 mg/I)
❑
❑
❑
Comment: Septic tanks flow directly into aeration basin. Septic tanks and plant are
pumped
approximately twice yearly.
Operator stated that he does not monitor DO in aeration basin.
Aerates 15 minutes every hour.
Secondary Clarifier
Yes No NA NE
Is the clarifier free of black and odorous wastewater?
0
❑
❑
❑
Is the site free of excessive buildup of solids in center well of circular clarifier?
❑
❑
E
❑
Are weirs level?
❑
❑
0
❑
Is the site free of weir blockage?
❑
❑
N
❑
Page# 3

Permit: NCO032361 Owner -Facility: The Balsam Center for Hope & Recovery
Inspection Date: 08/08/2016 Inspection Type: Compliance Evaluation
Secondary Clarifier Yes No NA NE
Is the site free of evidence of short-circuiting?
0
❑
❑
❑
Is scum removal adequate?
M
❑
❑
❑
Is the site free of excessive floating sludge?
M
❑
❑
❑
Is the drive unit operational?
❑
❑
M
❑
Is the return rate acceptable (low turbulence)?
■
❑
❑
❑
Is the overflow clear of excessive solids/pin floc?
0
❑
❑
❑
Is the sludge blanket level acceptable? (Approximately'/4 of the sidewall depth)
❑
❑
❑
M
Comment: Operator states he does not use a sludge fudge.
Disinfection -Tablet
Yes No NA NE
Are tablet chlorinators operational?
M
❑
❑
❑
Are the tablets the proper size and type?
0
❑
❑
❑
Number of tubes in use?
2
Is the level of chlorine residual acceptable?
❑
❑
❑
Is the contact chamber free of growth, or sludge buildup?
0
❑
❑
❑
Is there chlorine residual prior to de -chlorination?
❑
❑
❑
Comment:
De -chlorination
Yes No NA NE
Type of system ?
Tablet
Is the feed ratio proportional to chlorine amount (1 to 1)?
❑ ❑
0
❑
Is storage appropriate for cylinders?
❑ ❑
0
❑
# Is de -chlorination substance stored away from chlorine containers?
❑ ❑
M
❑
Comment:
Are the tablets the proper size and type? 0 ❑ ❑ ❑
Are tablet de -chlorinators operational? 0 ❑ ❑ ❑
Number of tubes in use? 1
Comment:
Effluent Pipe Yes No NA NE
Is right of way to the outfall properly maintained? ❑ ❑ ❑
Are the receiving water free of foam other than trace amounts and other debris? M ❑ ❑ ❑
If effluent (diffuser pipes are required) are they operating properly? ❑ ❑ M ❑
Page# 4

Permit: NCO032361
Inspection Date: 08/08/2016
Effluent Pipe
Owner -Facility: The Balsam Center for Hope & Recovery
Inspection Type: Compliance Evaluation
Yes No NA NE
Comment: Outfall not maintained. Had difficulty in locating effluent pipe: At the time of this report, Joe
David has since cleared area around effluent pipe and will maintain.
Page#

dilater Resources
LNVIRONMLN 1 AL G-JAU I Y
April 15, 2016
Mr. Don P. Smith
Evergreen Foundation
28-A Oak Street
Waynesville, NC 28786
PAT MCCRORY
DONALD R. VAN DER VAART
Sr•rrrmrr
S. JAY ZIMMERMAN
l )ilt'Uu,'
Subject: Issuance of NPDES Permit NCO032361
The Balsam Center WWTP
Haywood County
Class WW-1
Dear Mr. Smith:
Division personnel have reviewed and approved your application for renewal of the subject permit.
Accordingly, we are forwarding the attached NPDES discharge permit. This permit is issued pursuant to
the requirements of North Carolina General Statute 143-215.1 and the Memorandum of Agreement between
North Carolina and the U.S. Environmental Protection Agency dated October 15, 2007 (or as subsequently
amended).
This final permit includes one major change from the draft permit sent to you on January
13, 2016:
➢ Effective December 21, 2016, all permittees must report discharge monitoring data electronically
using the Division's Electronic Discharge Monitoring Report (eDMR) internet application [see
Part I A. (2) of this permit for details].
If any parts, measurement frequencies or sampling requirements contained in this permit are
unacceptable to you, you have the right to an adjudicatory hearing upon written request within thirty (30)
days following receipt of this letter. This request must be in the form of a written petition, conforming to
Chapter 150B of the North Carolina General Statutes, and filed with the Office of Administrative Hearings
(6714 Mail Service Center, Raleigh, North Carolina 27699-6714). Unless such demand is made, this
decision shall be final and binding.
Please note that this permit is not transferable except after notice to the Division. The Division may
require modification or revocation and reissuance of the permit. This permit does not affect the legal
requirements to obtain any other Federal, State, or Local governmental permit that may be required. If you
have any questions concerning this permit, please contact Bob Sledge at telephone number [phone].
I DivisioED
n of Water Resources
MAY 1 1 2016
cc: Central Files t^rater r)kj !ffv Reoiona! Operations
ils'heuil�ie' g�ona.O_ ffie` `: ;^�•'•�n�! o�`ic�
NPDES Unit -
z
ly,
S. Jay Zimmerman, or
Division of Water Resources
State of North Carolina I Environmental Quality I Water Resources
1617 Mail Service Center I Raleigh, NC 27699-1617
919 807 6300 919-807-6389 FAX
https:lldeq.nc. govlaboutldivisionslwater-resourceslwater-resources-permitslwastewater-branchlnpdes-wastewater-permits

Permit NCO032361
STATE OF NORTH CAROLINA
DEPARTMENT OF ENVIRONMENTAL QUALITY
DIVISION OF WATER RESOURCES - .
PERMIT
TO DISCHARGE WASTEWATER UNDER THE
NATIONAL POLLUTANT DISCHARGE ELIMINATION SYSTEM
In compliance with the provision of North Carolina General Statute 143-215.1, other lawful standards
and regulations promulgated and adopted by the North Carolina Environmental Management
Commission, and the Federal Water Pollution Control Act, as amended, the
Evergreen Foundation
is hereby authorized to discharge wastewater from a facility located at
The Balsam Center WWTP
91 Timberlane Road
Waynesville
Haywood County
to receiving waters designated as Richland Creek in subbasin 04-03-05 of the French
Broad River Basin in accordance with effluent limitations, monitoring requirements,
and other conditions set forth in Parts I, II, III and IV hereof.
This permit shall become effective May 1, 2016.
This permit and authorization to discharge shall expire at midnight on January 31, 2021.
Signed this day April 15, 2016
S.*of
an, P.G., Direct r
ier Resources
By Authority of the Environmental Management Commission
Page 1 of 6

r
Permit NCO032361
SUPPLEMENT TO PERMIT COLTER SHEET
All previous NPDES Permits issued to this facility, whether for operation or discharge are hereby
revoked. As of this permit issuance, any previously issued bearing this number is no longer effective.
Therefore, the exclusive authority to operate and discharge from this facility arises under the permit
conditions, requirements, terms, and provisions included herein.
The Evergreen Foundation is hereby authorized to:
I. Continue to operate an existing 0.01 MGD extended aeration wastewater
treatment system that includes the following components:
♦ Septic tank flow equalization
♦ Bar screen
♦ Aeration basin with single blower providing diffused air
♦ Clarifier with skimmer and sludge returns
♦ Tablet chlorine disinfection
♦ Chlorine contact basin
♦ Tablet dechlorination
The facility is located at The Balsam Center, off Timberlane; Load west of
Waynesville in Haywood County.
2. Discharge from.said treatment works at the location specified on the attached map
into Richland Creek, currently. classified B waters in hydrologic unit 06010106 of
the French Broad River Basin.
Page 2 of 6

Permit NCO032361
Part I
A. (1) EFFLUENT LIMITATIONS AND MONITORING REQUIREMENTS
[15A NCAC 02B.0400 et seq., 15A NCAC 02B.0500 et seq.]
During the period beginning on the effective date of this permit and lasting until
expiration, the Permittee is authorized to discharge from outfall 001. Such discharges shall
be limited and monitored' by the Permittee as specified below:
PARAMETER
LIMITS
"MONITORING REQUIREMENTS
[PCS Code]'
Monthly Average .
Daily Maximum
Measurement;
`Sample Type
Sample
Flow
Fre uenc. .
Locafi'on
Influent or
[500501
0.010 MG.D
Weekly
Instantaneous
BOD, 5 day (200C)
Effluent
Effluent
[C0310]
30.0 m /L
9
45.0 mg/L
Weekly
Grab
Total Suspended Solids
[C05 0]
30.0 mg/L
45.0 mg/L
Weekly
Grab
Effluent
NH3 as N (April 1—October 31)
[C0610]
6.0 mg/L
30.0 mg/L
2/Month
Grab
Effluent
N (November 1—March 31)
[C0
C0610
22.0 mg/L
35.0 mg/L
2/Month
Grab
Effluent
Fecal Coliform (geometric mean)
[31616]
200/100 ml
400/100 ml
Weekly
y
Grab
E
Effluent
Total Residual Chlorine (TRC)'
[500601
28 pg/L
2/Week
Grab
Effluent
Temperature (°C) .
[00010]
Weekly
Grab
Effluent
pH
[00400
> 6.0 and < 9.0 standard units
- -
Weekly
Grab
Effluent
Footnotes:
1. No later than December 21, 2016, the permittee shall begin submitting discharge monitoring reports
electronically using the Division's eDMR system [see A. (2)].
2. The facility shall report all effluent. TRC values reported by a NC certified laboratory including field
certified. However, effluent values below 50 pg/L will be treated as zero for compliance purposes.
There shall be no discharge of floating solids or visible foam in other than trace amounts.
A. (2) ELECTRONIC REPORTING OF DISCHARGE MONITORING REPORTS
[NCGS 143-215.1 (b)]
Federal regulations require electronic submittal of all discharge monitoring reports (DMRs)
and program reports and specify that, if a state does not establish a system to receive such
submittals, then permittees must submit monitoring data and reports electronically to the
Environmental Protection Agency (EPA). The final NPDES Electronic Reporting Rule was
adopted and became effective on December 21, 2015.
Page 3 of 6

Permit NC0032361
NOTE: This special condition supplements or supersedes the following sections within Part II
of this permit (Standard Conditions for NPDES Permits):
• Section B. (11.) Signatory Requirements
• Section D. (2.) Reporting
• Section D. (6.) Records Retention
• Section E. (5.) Monitoring Reports
1. Reporting Requirements [Supersedes Section D (2) and Section E. (5) (a)i
Effective December 21, 2016, the permittee shall report discharge monitoring data
electronically using the NC DWR's Electronic Discharge Monitoring Report (eDMR)
internet application.
Monitoring results obtained during the previous month(s) shall be summarized for each
month and submitted electronically using eDMR: The eDMR system allows permitted
facilities to enter monitoring data and submit DMRs electronically using the internet.
Until such time that the state's eDMR application is compliant with EPA's Cross -Media
Electronic Reporting Regulation (CROMERR), permittees will be required to submit all
discharge monitoring data to the state electronically using eDMR and will be required to
complete the eDMR submission by printing, signing, and submitting one signed original
and a copy of the computer printed eDMR to the following address:
NC DENR / Division of Water Resources / Water Quality Permitting Section
ATTENTION: Central Files
1617 Mail Service Center
Raleigh, North Carolina 27699-1617
If a permittee is unable to use the eDMR system due to a demonstrated hardship or due
to the facility being physically located in an area where less than 10 percent of the
households have broadband access, then a temporary waiver from the NPDES electronic
reporting requirements may be granted and discharge monitoring data may be submitted
on paper DMR forms (MR 1, 1. 1, 2, 3) or alternative forms approved by the Director.
Duplicate signed copies shall be submitted to the mailing address above. See "How to
Request a Waiver from Electronic Reporting" section below.
Regardless of the submission method, the first DMR is due on the last day of the month
following the issuance of the permit or in the case of a new facility, on the last day of the
month following the commencement of discharge.
Starting on December 21, 2020, the permittee must electronically report the following'
compliance monitoring data and reports, when applicable:
Sewer Overflow/Bypass Event Reports;
Pretreatment Program Annual Reports; and
Clean Water Act (CWA) Section 316(b) Annual Reports.
The permittee may seek an electronic reporting waiver from the Division (see "How to
Request a Waiver from Electronic Reporting" section below).
Page 4 of 6

Permit NCO032361
2. Electronic Submissions
In accordance with 40 CFR 122.41(1) (9), the permittee must identify the initial recipient at
the time of each electronic submission. The permittee should use the EPA's website
resources to identify the initial recipient for the electronic submission.
Initial recipient of electronic NPDES information from NPDES-regulated facilities means
the entity (EPA or the state authorized by EPA to implement the NPDES program) that is
the designated entity for receiving electronic NPDES data [see 40 CFR 127.2(b)].
EPA plans to establish a website that will also link to the appropriate electronic reporting
tool for each type of electronic submission and for each state. Instructions on how to
access and use the appropriate electronic reporting tool will be available as well.
Information on EPA's NPDES Electronic Reporting Rule is found at:
http://www2.epa.gov/compliance/final-national pollutant discharge elimination system
np des- ele ctronic-rep orting-rule.
Electronic submissions must start by the dates listed in the "Reporting Requirements"
section above.
3. How to Request a Waiver from. Electronic Reporting
The permittee may seek a temporary electronic reporting waiver from the Division. To
obtain an electronic reporting waiver, a permittee must first submit an electronic
reporting waiver request to the Division. Requests for temporary electronic reporting
waivers must be submitted in writing to the Division for written approval at least sixty
(60) days prior to the date the facility would be required under this permit to begin
submitting monitoring data and reports. The duration of a temporary waiver shall not
exceed 5 years and shall thereupon expire. At such time, monitoring data and reports
shall be submitted electronically to the Division unless the permittee re -applies for and is
granted a new temporary electronic reporting waiver by the Division. Approved electronic
reporting waivers are not transferrable. Only permittees with an approved reporting
waiver request may submit monitoring data and reports on paper to the Division for the
period that the approved reporting waiver request is effective.
Information on eDMR and the application for a temporary electronic reporting waiver are
found on the following web page:
http://deg nc.gov/about/divisions/water-resources/edmr
4. Signatory Requirements [Supplements Section B. (11 ) (b) and. Supersedes Section B
11. d
All eDMRs submitted to the permit issuing authority shall be signed by a person
described in Part II, Section B. (11.) (a) or by a duly authorized representative of that
person as described in Part II, Section B. (11.)(b). A person, and not a position, must be
delegated signatory authority for eDMR reporting purposes.
Page 5 of 6

Permit NCO032361
For eDMR submissions, the person signing and submitting the DMR must obtain an
eDMR user account and login credentials to access the eDMR system. For more
information on North Carolina's eDMR system, registering for eDMR and obtaining an
eDMR user account, please visit the following web page:
http://deg.nc.gov/about/­divisionslwater-resources/edmr
Certification. Any person submitting an electronic DMR using the state's eDMR system
shall make the following certification [40 CFR 122.22]. NO OTHER STATEMENTS OF
CERTIFICATION WILL BE ACCEPTED:
U certify, under penalty of law, that this document and all attachments were prepared
under my direction or supervision in accordance with a system designed to assure that
qualified personnel properly gather and evaluate the information submitted. Based on my
inquiry of the person or persons who manage the system, or those persons directly
responsible for gathering the information, the information submitted is, to the best of my
knowledge and belief, true, accurate, and complete. I am aware that there are significant
penalties for submitting false information, including the possibility of fines and
imprisonment for knowing violations. "
s. Records Retention [Supplements Section D. (6 .
The permittee shall retain records of all Discharge Monitoring Reports, including eDMR
submissions. These records or copies shall be maintained for a period of at least 3 years
from the date of the report. This period may be extended by request of the Director at any
time [40 CFR 122.411.
Page 6 of 6

THE H»H RD100
.019
kLi 00
MLL
ty�l ;�
FS ;° XI OLS.
23 x
74 o
Morrison FFish''
Hatchery. ''' Redbank Cem -
Tf
1POS_F_Ai0l1NT �j{H
a' ' <, Outfall
i f c
R
' ,' . Balsam' Gcrp� c�s�R- s4R4 _
,./•'•'l' r �0 •�.,`�. ,,' 1 . -- - . ;�'
_�7 DRt
NCO032361 - The Balsam Center WWTP
Latitude: 35026'25" Sub -Basin: 04-03-05
Longitude: 83004'22" Hydrologic Unit: 06010106
USGS Quad: Hazelwood, N.C.
Stream Class: B
Receiving Stream: Richland Creek
Facility
Location +
A r� Haywood County
a/ {� Map not to scale

)ES Permit Standard Conditions
Page 1 of 18
PART II
STANDARD CONDITIONS FOR NPDES PERMITS
Section A. Definitions
2/Month
Samples are collected twice per month with at least ten calendar days between sampling events. These samples shall be
representative of the wastewater discharged during the sample period.
3/Week
Samples are collected three times per week on three separate calendar days. These samples shall be representative of
the wastewater discharged during the sample period.
Act or "the Act"
The Federal Water Pollution Control Act, also known as the Clean Water Act (CWA), as amended, 33 USC 1251, et.
seq.
Annual Average
The arithmetic mean of all "daily discharges" of a pollutant measured during the calendar year. In the case of fecal
coliform, the geometric mean of such discharges.
Arithmetic Mean
The summation of the individual values divided by the number of individual values.
Bypass
The known diversion of waste streams from any portion of a treatment facility including the collection system, which is
not a designed or established or operating mode for the facility.
Calendar Day
The period from midnight of one day until midnight of the next day. However, for purposes of this permit, any
consecutive 24-hour period that reasonably represents the calendar day may be used for sampling.
Calendar Week
The period from Sunday through the following Saturday.
Calendar Quarter
One of the following distinct periods: January through March, April through June, July through September, and
October through December.
Composite Sample
A sample collected over a 24-hour period by continuous sampling or combining grab samples of at least 100 mL in
such a manner as to result in a total sample representative of the wastewater discharge during the sample period. The
Director may designate the most appropriate method (specific number and size of aliquots necessary, the time interval
between grab samples, etc.) on a case -by -case basis. Samples may be collected manually or automatically. Composite
samples may be obtained by the following methods:
(1) Continuous: a single, continuous sample collected over a 24-hour period proportional to the rate of flow.
(2) Constant time/variable volume: a series of grab samples collected at equal time intervals over a 24 hour period
of discharge and combined proportional to the rate of flow measured at the time of individual sample
collection, or
(3) Variable time/constant volume: a series of grab samples of equal volume collected over a 24 hour period with
the time intervals between samples determined by a preset number of gallons passing the sampling point. Flow
measurement between sample intervals shall be determined by use of a flow recorder and totalizer, and the
preset gallon interval between sample collection fixed at no greater than 1/24 of the expected total daily flow at
the treatment system, or
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(4) Constant time/constant volume: a series of grab samples of equal volume collected over a 24-hour period at a
constant time interval. Use of this method requires prior approval by the Director. This method may only be
used in situations where effluent flow rates vary less than 15 percent. The following restrictions also apply:
➢ Influent and effluent grab samples shall be of equal size and of no less than 100 milliliters
➢ Influent samples shall not be collected more than once per hour.
➢ Permittees with wastewater treatment systems whose detention time < 24 hours shall collect effluent grab
samples at intervals of no greater than 20 minutes apart during any 24-hour period.
➢ Permittees with wastewater treatment systems whose detention time exceeds 24 hours shall collect effluent
grab samples at least every six hours; there must be a minimum of four samples during a 24-hour sampling
period.
Continuous flow measurement
Flow monitoring that occurs without interruption throughout the operating hours of the facility. Flow shall be
monitored continually except for the infrequent times when there may be no flow or for infrequent maintenance
activities on the flow device.
Daily Discharge
The discharge of a pollutant measured during a calendar day or any 24-hour period that reasonably represents the
calendar day for purposes of sampling. For pollutants measured in units of mass, the "daily discharge" is calculated as
the total mass of the pollutant discharged over the day. For pollutants expressed in other units of measurement, the
"daily discharge" is calculated as the average measurement of the pollutant over the day. (40 CFR 122.2; see also
"Composite Sample," above.)
Daily Maximum
The highest "daily discharge" during the calendar month.
Daily Sampling
Parameters requiring daily sampling shall be sampled 5 out of every 7 days per week unless otherwise specified in the
permit. Sampling shall be conducted on weekdays except where holidays or other disruptions of normal operations
prevent weekday sampling. If sampling is required for all seven days of the week for any permit parameter(s), that
requirement will be so noted on the Effluent Limitations and Monitoring Page(s).
DWR or "the Division"
The Division of Water Resources, Department of Environment and Natural Resources.
Effluent
Wastewater discharged following all treatment processes from a water pollution control facility or other point source
whether treated or untreated.
EMC
The North Carolina Environmental Management Commission
EPA
The United States Environmental Protection Agency
Facility Closure
Cessation of all activities that require coverage under this NPDES permit. Completion of facility closure will allow this
permit to be rescinded.
Geometric Mean
The Nth root of the product of the individual values where N = the number of individual values. For purposes of
calculating the geometric mean, values of "0" (or "< [detection level]") shall be considered = 1.
Grab Sample
Individual samples of at least 100 mL collected over a period of time not exceeding 15 minutes. Grab samples can be
collected manually. Grab samples must be representative of the discharge (or the receiving stream, for instream
samples).
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Hazardous Substance
Any substance designated under 40 CFR Part 116 pursuant to Section 311 of the CWA.
Instantaneous flow measurement
The flow measured during the minimum time required for the flow measuring device or method to produce a result in
that instance. To the extent practical, instantaneous flow measurements coincide with the collection of any grab
samples required for the same sampling period so that together the samples and flow are representative of the discharge
during that sampling period.
Monthly Average (concentration limit)
The arithmetic mean of all "daily discharges" of a pollutant measured during the calendar month. In the case of fecal
coliform or other bacterial parameters or indicators, the geometric mean of such discharges.
Permit Issuing Authority
The Director of the Division of Water Resources.
Quarterly Average (concentration limit)
The arithmetic mean of all samples taken over a calendar quarter.
Severe property damage
Substantial physical damage to property, damage to the treatment facilities which causes them to become inoperable, or
substantial and permanent loss of natural resources which can reasonably be expected to occur in the absence of a
bypass. Severe property damage excludes economic loss caused by delays in production.
Toxic Pollutant:
Any pollutant listed as toxic under Section 307(a)(1) of the CWA.
Upset
An incident beyond the reasonable control of the Permittee causing unintentional and temporary noncompliance with
permit effluent limitations and/or monitoring requirements. An upset does not include noncompliance caused by
operational error, improperly designed treatment facilities, inadequate treatment facilities, lack of preventive
maintenance, or careless or improper operation.
Weekly Average (concentration limit)
The arithmetic mean of all "daily discharges" of a pollutant measured during the calendar week. In the case of fecal
coliform or other bacterial parameters or indicators, the geometric mean of such discharges.
Section B. General Conditions
1. Duty to Comply
The Permittee must comply with all conditions of this permit. Any permit noncompliance constitutes a violation of
the CWA and is grounds for enforcement action; for permit terinination, revocation and reissuance, or
modification; or denial of a permit renewal application [40 CFR 122.41].
a. The Permittee shall comply with effluent standards or prohibitions established under section 307(a) of the
CWA for toxic pollutants and with standards for sewage sludge use or disposal established under section
405(d) of the CWA within the time provided in the regulations that establish these standards or prohibitions or
standards for sewage sludge use or disposal, even if the permit has not yet been modified to incorporate the
requirement.
b. The CWA provides that any person who violates section[s] 301, 302, 306, 307, 308, 318 or 405 of the Act, or
any permit condition or limitation implementing any such sections in a pen -nit issued under section 402, or any
requirement imposed in a pretreatment program approved under sections 402(a)(3) or 402(b)(8) of the Act, is
subject to a civil penalty not to exceed $37,500 per day for each violation. [33 USC 1319(d) and 40 CFR
122.41(a)(2)]
c. The CWA provides that any person who negligently violates sections 301, 302, 306, 307, 308, 318, or 405 of
the Act, or any condition or limitation implementing any of such sections in a permit issued under section 402
of the Act, or any requirement imposed in a pretreatment program approved under section 402(a)(3) or
402(b)(8) of the Act, is subject to criminal penalties of $2,500 to $25,000 per day of violation, or
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imprisonment of not more than 1 year, or both. In the case of a second or subsequent conviction for a negligent
violation, a person shall be subject to criminal penalties of not more than $50,000 per day of violation, or by
imprisonment of not more than 2 years, or both. [33 USC 1319(c)(1) and 40 CFR 122.41(a)(2)]
d. Any person who knowingly violates such sections, or such conditions or limitations is subject to criminal
penalties of $5,000 to $50,000 per day of violation, or imprisonment for not more than 3 years, or both. In the
case of a second or subsequent conviction for a knowing violation, a person shall be subject to criminal
penalties of not more than $100,000 per day of violation, or imprisonment of not more than 6 years, or both.
[33 USC 1319(c)(2) and 40 CFR 122.41(a)(2)]
e. Any person who knowingly violates section 301, 302, 303, 306, 307, 308, 318 or 405 of the Act, or any permit
condition or limitation implementing any of such sections in a permit issued under section 402 of the Act, and
who knows at that time that he thereby places another person in irmminent danger of death or serious bodily
injury, shall, upon conviction, be subject to a fine of not more than $250,000 or imprisonment of not more than
15 years, or both. In the case of a second or subsequent conviction for a knowing endangerment violation, a
person shall be subject to a fine of not more than $500,000 or by imprisonment of not more than 30 years, or
both. An organization, as defined in section 309(c)(3)(B)(iii) of the CWA, shall, upon conviction of violating
the imminent danger provision, be subject to a fine of not more than $1,000,000 and can be fined up to
$2,000,000 for second or subsequent convictions. [40 CFR 122.41(a)(2)]
f. Under state law, a civil penalty of not more than $25,000 per violation may be assessed against any person
who violates or fails to act in accordance with the terms, conditions, or requirements of a pen -nit. [North
Carolina General Statutes § 143-215.6A]
g. Any person may be assessed an administrative penalty by the Administrator for violating section 301, 302,
306, 307, 308, 318 or 405 of this Act, or any pen -nit condition or limitation implementing any of such sections
in a pen -nit issued under section 402 of this Act. Administrative penalties for Class I violations are not to
exceed $16,000 per violation, with the maximum amount of any Class I penalty assessed not to exceed
$37,500. Penalties for Class II violations are not to exceed $16,000 per day for each day during which the
violation continues, with the maximum amount of any Class 11 penalty not to exceed $177,500. [33 USC
1319(g)(2) and 40 CFR 122.41(a)(3)]
2. Du to Mitigate
The Permittee shall take all reasonable steps to minimize or prevent any discharge or sludge use or disposal in
violation of this permit with a reasonable likelihood of adversely affecting human health or the environment [40
CFR 122.41(d)].
3. Civil and Criminal Liability
Except as provided in permit conditions on 'Bypassing" (Part ILCA), "Upsets" (Part II.C.5) and "Power Failures"
(Part II.C.7), nothing in this permit shall be construed to relieve the Pennittee from any responsibilities, liabilities,
or penalties for noncompliance pursuant to NCGS 143-215.3, 143-215.6 or Section 309 of the Federal Act, 33 USC
1319. Furthermore, the Permittee is responsible for consequential damages, such as fish kills, even though the
responsibility for effective compliance may be temporarily suspended.
4. Oil and Hazardous Substance Liability
Nothing in this permit shall be construed to preclude the institution of any legal action or relieve the Permittee
from any responsibilities, liabilities, or penalties to which the Permittee is or may be subject to under NCGS 143-
215.75 et seq. or Section 311 of the Federal Act, 33 USG 1321. Furthermore, the Penmittee is responsible for
consequential damages, such as fish kills, even though the responsibility for effective compliance may be
temporarily suspended.
5. Property Rights
The issuance of this permit does not convey any property rights in either real or personal property, or any exclusive
privileges, nor does it authorize any injury to private property or any invasion of personal rights, nor any
infringement of Federal, State or local laws or regulations [40 CFR 122.41(g)].
6. Onshore or Offshore Construction
This permit does not authorize or approve the construction of any onshore or offshore physical structures or
facilities or the undertaking of any work in any navigable waters.
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7. Severability
The provisions of this permit are severable. If any provision of this permit, or the application of any provision of
this permit to any circumstances, is held invalid, the application of such provision to other circumstances, and the
remainder of this permit, shall not be affected thereby [NCGS 15013-23].
8. Duty to Provide Information
The Permittee shall furnish to the Permit Issuing Authority, within a reasonable time, any information which the
Permit Issuing Authority may request to determine whether cause exists for modifying, revoking and reissuing, or
terminating this permit or to determine compliance with this permit. The Pennittee shall also furnish to the Permit
Issuing Authority upon request, copies of records required by this permit [40 CFR 122.41(h)].
9. Du to Reapply
If the Pennittee wishes to continue an activity regulated by this permit after the expiration date of this pennit, the
Permittee must apply for and obtain a new pen -nit [40 CFR 122.41(b)].
10. Expiration of Permit
The Permittee is not authorized to discharge after the expiration date. In order to receive automatic authorization to
discharge beyond the expiration date, the Permittee shall submit such information, forms, and fees as are required
by the agency authorized to issue permits no later than 180 days prior to the expiration date unless permission for a
later date has been granted by the Director. (The Director shall not grant permission for applications to be
submitted later than the expiration date of the existing permit.) [40 CFR 122.21(d)] Any Permittee that has not
requested renewal at least 180 days prior to expiration, or any Permittee that does not have a permit after the
expiration and has not requested renewal at least 180 days prior to expiration, will subject the Permittee to
enforcement procedures as provided in NCGS 143-215.6 and 33 USC 1251 et. seq.
11. Si ng atory Requirements
All applications, reports, or information submitted to the Permit Issuing Authority shall be signed and certified [40
CFR 122.41(k)].
a. All permit applications shall be signed as follows:
(1) For a corporation: by a responsible corporate officer. For the purpose of this Section, a responsible
corporate officer means: (a) a president, secretary, treasurer or vice president of the corporation in charge
of a principal business function, or any other person who performs similar policy or decision making
functions for the corporation, or (b) the manager of one or more manufacturing, production, or operating
facilities, provided, the manager is authorized to make management decisions which govern the operation
of the regulated facility including having the explicit or implicit duty of making major capital investment
recommendations, and initiating and directing other comprehensive measures to assure long term
environmental compliance with environmental laws and regulations; the manager can ensure that the
necessary systems are established or actions taken to gather complete and accurate information for permit
application requirements; and where authority to sign documents has been assigned or delegated to the
manager in accordance with corporate procedures .
(2) For a partnership or sole proprietorship: by a general partner or the proprietor, respectively; or
(3) For a municipality, State, Federal, or other public agency: by either a principal executive officer or
ranking elected official [40 CFR 122.22].
b. All reports required by the permit and other information requested by the Pen -nit Issuing Authority shall be
signed by a person described in paragraph a. above or by a duly authorized representative of that person. A
person is a duly authorized representative only if:
(1) The authorization is made in writing by a person described above;
(2) The authorization specified either an individual or a position having responsibility for the overall operation
of the regulated facility or activity, such as the position of plant manager, operator of a well or well field,
superintendent, a position of equivalent responsibility, or an individual or position having overall
responsibility for environmental matters for the company. (A duly authorized representative may thus be
either a named individual or any individual occupying a named position.); and
(3) The written authorization is submitted to the Permit Issuing Authority [40 CFR 122.22]
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c. Changes to authorization: If an authorization under paragraph (b) of this section is no longer accurate because
a different individual or position has responsibility for the overall operation of the facility, a new authorization
satisfying the requirements of paragraph (b) of this section must be submitted to the Director prior to or
together with any reports, information, or applications to be signed by an authorized representative [40 CFR
122.22]
d. Certification. Any person signing a document under paragraphs a. or b. of this section shall make the following
certification [40 CFR 122.22]. NO OTHER STATEMENTS OF CERTIFICATION WILL BE ACCEPTED:
7 certify, under penalty of law, that this document and all attachments were prepared under my direction or
supervision in accordance with a system designed to assure that qualified personnel properly gather and
evaluate the information submitted. Based on my inquiry of the person or persons who manage the system, or
those persons directly responsible for gathering the information, the information submitted is, to the best of my
knowledge and belief, true, accurate, and complete. 1 am aware that there are significant penalties for
submitting false information, including the possibility of fines and imprisonment for knowing violations. "
12. Permit Actions
This permit may be modified, revoked and reissued, or terminated for cause. The filing of a request by the
Permittee for a permit modification, revocation and reissuance, or termination, or a notification of planned changes
or anticipated noncompliance does not stay any permit condition [40 CFR 122.41(f)].
13. Permit Modification, Revocation and Reissuance, or Termination
The issuance of this permit does not prohibit the permit issuing authority from reopening and modifying the permit,
revoking and reissuing the permit, or terminating the permit as allowed by the laws, rules, and regulations
contained in Title 40, Code of Federal Regulations, Parts 122 and 123; Title 15A of the North Carolina
Administrative Code, Subchapter 02H .0100; and North Carolina General Statute 143.215.1 et. al.
14. Annual Administering and Compliance Monitoring Fee Requirements
The Permittee must pay the annual administering and compliance monitoring fee within thirty days after being
billed by the Division. Failure to pay the fee in a timely manner in accordance with 15A NCAC 02H .0105(b)(2)
may cause this Division to initiate action to revoke the pen -nit.
Section C. Operation and Maintenance of Pollution Controls
1. Certified Operator
Owners of classified water pollution control systems must designate operators, certified by the Water Pollution
Control System Operators Certification Commission (WPCSOCC), of the appropriate type and grade for the
system, and, for each classification must [T15A NCAC 08G .0201]:
a. designate one Operator In Responsible Charge (ORC) who possesses a valid certificate of the type and grade at
least equivalent to the type and grade of the system;
b. designate one or more Back-up Operator(s) in Responsible Charge (Back-up ORCs) who possesses a valid
certificate of the type of the system and no more than one grade less than the grade of the system, with the
exception of no backup operator in responsible charge is required for systems whose minimum visitation
requirements are twice per year; and
c. submit a signed completed "Water Pollution Control System Operator Designation Form" to the Commission
(or to the local health department for owners of subsurface systems) countersigned by the designated certified
operators, designating the Operator in Responsible Charge (ORC) and the Back-up Operator in Responsible
Charge (Back-up ORC):
(1) 60 calendar days prior to wastewater or residuals being introduced into a new system; or
(2) within 120 calendar days following:
➢ receiving notification of a change in the classification of the system requiring the designation of a new
Operator in Responsible Charge (ORC) and Back-up Operator in Responsible Charge (Back-up ORC)
of the proper type and grade; or
➢ a vacancy in the position of Operator in Responsible Charge (ORC) or Back-up Operator in
Responsible Charge (Back-up ORC).
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(3) within seven calendar days of vacancies in both ORC and Back-up ORC positions replacing or designating
at least one of the responsibilities.
The ORC of each Class I facility (or the Back-up ORC, when acting as surrogate for the ORC) must:
➢ Visit the facility as often as is necessary to insure proper operation of the treatment system; the treatment
facility must be visited at least weekly
➢ Comply with all other conditions of 15A NCAC 08G .0204.
The ORC of each Class H, III and IV facility (or the Back-up ORC, when acting as surrogate for the ORC) must:
➢ Visit the facility as often as is necessary to insure proper operation of the treatment system; the treatment
facility must be visited at least five days per week, excluding holidays
➢ Properly manage and document daily operation and maintenance of the facility
➢ Comply with all other conditions of 15A NCAC 08G .0204.
2. Proper Operation and Maintenance
The Permittee shall at all times properly operate and maintain all facilities and systems of treatment and control
(and related appurtenances) which are installed or used by the Permittee to achieve compliance with the conditions
of this permit. Proper operation and maintenance also includes adequate laboratory controls and appropriate quality
assurance procedures. This provision requires the Permittee to install and operate backup or auxiliary facilities only
when necessary to achieve compliance with the conditions of the permit [40 CFR 122.41(e)].
NOTE: Properly and officially designated operators are fully responsible for all proper operation and maintenance
of the facility, and all documentation required thereof, whether acting as a contract operator [subcontractor] or a
member of the Permittee's staff.
3. Need to Halt or Reduce not a Defense
It shall not be a defense for a Permittee in an enforcement action that it would have been necessary to halt or
reduce the permitted activity in order to maintain compliance with the condition of this permit [40 CFR 122.41(c)].
4. Bypassing of Treatment Facilities
a. Bypass not exceeding limitations [40 CFR 122.41(m)(2)]
The Permittee may allow any bypass to occur which does not cause effluent limitations to be exceeded, but
only if it also is for essential maintenance to assure efficient operation. These bypasses are not subject to the
provisions of Paragraphs b. and c. of this section.
b. Notice [40 CFR 122.41(m)(3)]
(1) Anticipated bypass. If the Permittee knows in advance of the need for a bypass, it shall submit prior notice,
if possible at least ten days before the date of the bypass; including an evaluation of the anticipated quality
and effect of the bypass.
(2) Unanticipated bypass. The Permittee shall submit notice of an unanticipated bypass as required in Part
II.E.6. (24-hour notice).
c. Prohibition of Bypass
(1) Bypass from the treatment facility is prohibited and the Permit Issuing Authority may take enforcement
action against a Permittee for bypass, unless:
(A) Bypass was unavoidable to prevent loss of life, personal injury or severe property damage;
(B) There were no feasible alternatives to the bypass, such as the use of auxiliary treatment facilities,
retention of untreated wastes or maintenance during normal periods of equipment downtime. This
condition is not satisfied if adequate backup equipment should have been installed in the exercise of
reasonable engineering judgment to prevent a bypass which occurred during normal periods of
equipment downtime or preventive maintenance; and
(C) The Permittee submitted notices as required under Paragraph b. of this section.
(2) Bypass from the collection system is prohibited and the Permit Issuing Authority may take enforcement
action against a Permittee for a bypass as provided in any current or future system -wide collection system
permit associated with the treatment facility.
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(3) The Permit Issuing Authority may approve an anticipated bypass, after considering its adverse effects, if
the Permit Issuing Authority determines that it will meet the three conditions listed above in Paragraph c.
(1) of this section.
Upsets
a. Effect of an upset [40 CFR 122.41(n)(2)]: An upset constitutes an affirmative defense to an action brought for
noncompliance with such technology based permit effluent limitations if the requirements of paragraph b. of
this condition are met. No determination made during administrative review of claims that noncompliance was
caused by upset, and before an action for noncompliance, is final administrative action subject to judicial
review.
b. Conditions necessary for a demonstration of upset: Any Permittee who wishes to establish the affirmative
defense of upset shall demonstrate, through properly signed, contemporaneous operating logs, or other relevant
evidence that:
(1) An upset occurred and that the Permittee can identify the cause(s) of the upset;
(2) The Permittee facility was at the time being properly operated; and
(3) The Permittee submitted notice of the upset as required in Part II.E.6.(b) of this pen -nit.
(4) The Permittee complied with any remedial measures required under Part II.B.2. of this permit.
c. Burden of proof [40 CFR 122.41(n)(4)]: The Permittee seeking to establish the occurrence of an upset has
the burden of proof in any enforcement proceeding.
6. Removed Substances
Solids, sludges, filter backwash, or other pollutants removed in the course of treatment or control of wastewaters
shall be utilized/disposed of in accordance with NCGS 143-215.1 and in a manner such as to prevent any pollutant
from such materials from entering waters of the State or navigable waters of the United States except as permitted
by the Commission. The Permittee shall comply with all applicable state and Federal regulations governing the
disposal of sewage sludge, including 40 CFR 503, Standards for the Use and Disposal of Sewage Sludge; 40 CFR
Part 258, Criteria For Municipal Solid Waste Landfills; and 15A NCAC Subchapter 2T, Waste Not Discharged To
Surface Waters. The Permittee shall notify the Permit Issuing Authority of any significant change in its sludge use
or disposal practices.
7. Power Failures
The Permittee is responsible for maintaining adequate safeguards (as required by 15A NCAC 02H .0124) to
prevent the discharge of untreated or inadequately treated wastes during electrical power failures either by means
of alternate power sources, standby generators or retention of inadequately treated effluent.
Section D. 1VMonitorinlZ and Records
Representative Sampling
Samples collected and measurements taken, as required herein, shall be representative of the permitted discharge.
Samples collected at a frequency less than daily shall be taken on a day and time that is representative of the
discharge for the period the sample represents. All samples shall be taken at the monitoring points specified in this
permit and, unless otherwise specified, before the effluent joins or is diluted by any other wastestream, body of
water, or substance. Monitoring points shall not be changed without notification to and the approval of the Permit
Issuing Authority [40 CFR 122.41(j)].
2. Reporting
Monitoring results obtained during the previous month(s) shall be summarized for each month and reported on a
monthly Discharge Monitoring Report (DMR) Form (MR 1, 1. 1, 2, 3) or alternative forms approved by the
Director, postmarked no later than the last calendar day of the month following the completed reporting period.
The first DMR is due on the last day of the month following the issuance of the permit or in the case of a new
facility, on the last day of the month following the commencement of discharge. Duplicate signed copies of these,
and all other reports required herein, shall be submitted to the following address:
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NC DENR / Division of Water Resources / Water Quality Permitting Section
ATTENTION: Central Files
1617 Mail Service Center
Raleigh, North Carolina 27699-1617
Flow Measurements
Appropriate flow measurement devices and methods consistent with accepted scientific practices shall be selected
and used to ensure the accuracy and reliability of measurements of the volume of monitored discharges. The
devices shall be installed, calibrated and maintained to ensure that the accuracy of the measurements is consistent
with the accepted capability of that type of device. Devices selected shall be capable of measuring flows with a
maximum deviation of less than 10% from the true discharge rates throughout the range of expected discharge
volumes. Flow measurement devices shall be accurately calibrated at a minimum of once per year and maintained
to ensure that the accuracy of the measurements is consistent with the accepted capability of that type of device.
The Director shall approve the flow measurement device and monitoring location prior to installation.
Once -through condenser cooling water flow monitored by pump logs, or pump hour meters as specified in Part I of
this permit and based on the manufacturer's pump curves shall not be subject to this requirement.
4. Test Procedures
Laboratories used for sample analysis must be certified by the Division. Permittees should contact the Division's
Laboratory Certification Section (919 733-3908 or http://portal.ncdenr.org/web/wq/lab/cert) for information
regarding laboratory certifications.
Facilities whose personnel are conducting testing of field -certified parameters only must hold the appropriate field
parameter laboratory certifications.
Test procedures for the analysis of pollutants shall conform to the EMC regulations (published pursuant to NCGS
143-215.63 et. seq.), the Water and Air Quality Reporting Acts, and to regulations published pursuant to Section
304(g), 33 USC 1314, of the CWA (as amended), and 40 CFR 136; or in the case of sludge use or disposal,
approved under 40 CFR 136, unless otherwise specified in 40 CFR 503, unless other test procedures have been
specified in this permit [40 CFR 122.411.
To meet the intent of the monitoring required by this permit, all test procedures must produce minimum detection
and reporting levels that are below the permit discharge requirements and all data generated must be reported down
to the minimum detection or lower reporting level of the procedure. If no approved methods are determined
capable of achieving minimum detection and reporting levels below permit discharge requirements, then the most
sensitive (method with the lowest possible detection and reporting level) approved method must be used.
Penalties for Tampering
The CWA provides that any person who falsifies, tampers with, or knowingly renders inaccurate, any monitoring
device or method required to be maintained under this permit shall, upon conviction, be punished by a fine of not
more than $10,000 per violation, or by imprisonment for not more than two years per violation, or by both. If a
conviction of a person is for a violation committed after a first conviction of such person under this paragraph,
punishment is a fine of not more than $20,000 per day of violation, or by imprisonment of not more than 4 years,
or both [40 CFR 122.41].
6. Records Retention
Except for records of monitoring information required by this permit related to the Permittee's sewage sludge use
and disposal activities, which shall be retained for a period of at least five years (or longer as required by 40 CFR
503), the Permittee shall retain records of all monitoring information, including:
➢ all calibration and maintenance records
➢ all original strip chart recordings for continuous monitoring instrumentation
➢ copies of all reports required by this permit
➢ copies of all data used to complete the application for this permit
These records or copies shall be maintained for a period of at least 3 years from the date of the sample,
measurement, report or application. This period may extended by request of the Director at any time [40 CFR
122.41].
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7. Recording Results
For each measurement or sample taken pursuant to the requirements of this permit, the Permittee shall record the
following information [40 CFR 122.41]:
a. The date, exact place, and time of sampling or measurements;
b. The individual(s) who performed the sampling or measurements;
c. The date(s) analyses were performed;
d. The individual(s) who performed the analyses;
e. The analytical techniques or methods used; and
f. The results of such analyses.
8. Inspection and Entry
The Permittee shall allow the Director, or an authorized representative (including an authorized contractor acting as
a representative of the Director), upon the presentation of credentials and other documents as may be required by
law, to;
a. Enter, at reasonable times, upon the Permittee's premises where a regulated facility or activity is located or
conducted, or where records must be kept under the conditions of this permit;
b. Have access to and copy, at reasonable times, any records that must be kept under the conditions of this permit;
c. Inspect at reasonable times any facilities, equipment (including monitoring and control equipment), practices,
or operations regulated or required under this permit; and
d. Sample or monitor at reasonable times, for the purposes of assuring permit compliance or as otherwise
authorized by the CWA, any substances or parameters at any location [40 CFR 122.41(i)].
Section E . ReportinjZ Requirements
1. Change in Discharge
All discharges authorized herein shall be consistent with the terns and conditions of this permit. The discharge of
any pollutant identified in this permit more frequently than or at a level in excess of that authorized shall constitute
a violation of the permit.
2. Planned Changes
The Permittee shall give notice to the Director as soon as possible of any planned physical alterations or additions
to the permitted facility [40 CFR 122.41(1)]. Notice is required only when:
a. The alteration or addition to a permitted facility may meet one of the criteria for new sources at 40 CFR
122.29(b); or
b. The alteration or addition could significantly change the nature or increase the quantity of pollutants
discharged. This notification applies to pollutants subject neither to effluent limitations in the permit, nor to
notification requirements under 40 CFR 122.42(a)(1); or
c. The alteration or addition results in a significant change in the Pennittee's sludge use or disposal practices, and
such alteration, addition or change may justify the application of permit conditions that are different from or
absent in the existing permit, including notification of additional use or disposal sites not reported during the
permit application process or not reported pursuant to an approved land application plan.
3. Anticipated Noncompliance
The Permittee shall give advance notice to the Director of any planned changes to the permitted facility or other
activities that might result in noncompliance with the permit [40 CFR 122.41(l)(2)].
4. Transfers
This permit is not transferable to any person without prior written notice to and approval from the Director in
accordance with 40 CFR 122.61. The Director may condition approval in accordance with NCGS 143-215.1, in
particular NCGS 143-215. 1 (b)(4)b.2., and may require modification or revocation and reissuance of the permit, or
a minor modification, to identify the new permittee and incorporate such other requirements as may be necessary
under the CWA [40 CFR 122.41(1)(3), 122.61] or state statute.
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5. Monitoring Reports
Monitoring results shall be reported at the intervals specified elsewhere in this permit [40 CFR 122.41(1)(4)].
a. Monitoring results must be reported on a Discharge Monitoring Report (DMR) (See Part II.D.2) or forms
provided by the Director for reporting results of monitoring of sludge use or disposal practices.
b. If the Permittee monitors any pollutant more frequently than required by this permit using test procedures
approved under 40 CFR Part 136 and at a sampling location specified in this permit or other appropriate
instrument governing the discharge, the results of such monitoring shall be included in the calculation and
reporting of the data submitted on the DMR.
6. Twenty-four Hour Reporting
a. The Permittee shall report to the Director or the appropriate Regional Office any noncompliance that
potentially threatens public health or the environment. Any information shall be provided orally within 24
hours from the time the Permittee became aware of the circumstances. A written submission shall also be
provided within 5 days of the time the Permittee becomes aware of the circumstances. The written submission
shall contain a description of the noncompliance, and its cause; the period of noncompliance, including exact
dates and times, and if the noncompliance has not been corrected, the anticipated time it is expected to
continue; and steps taken or planned to reduce, eliminate, and prevent reoccurrence of the noncompliance [40
CFR 122.41(1)(6)].
b. The Director may waive the written report on a case -by -case basis for reports under this section if the oral
report has been received within 24 hours.
c. Occurrences outside normal business hours may also be reported to the Division's Emergency Response
personnel at [phone], [phone] or [phone].
7. Other Noncompliance
The Permittee shall report all instances of noncompliance not reported under Part ll.E.5 and 6. of this permit at the
time monitoring reports are submitted. The reports shall contain the information listed in Part II.E.6. of this permit
[40 CFR 122.41(l)(7)].
Other Information
Where the Permittee becomes aware that it failed to submit any relevant facts in a permit application, or submitted
incorrect information in a permit application or in any report to the Director, it shall promptly submit such facts or
information [40 CFR 122.41(1)(8)].
9. Noncompliance Notification
The Permittee shall report by telephone to either the central office or the appropriate regional office of the Division
as soon as possible, but in no case more than 24 hours or on the next working day following the occurrence or first
knowledge of the occurrence of any of the following:
a. Any occurrence at the water pollution control facility which results in the discharge of significant amounts of
wastes which are abnormal in quantity or characteristic, such as the dumping of the contents of a sludge
digester; the known passage of a slug of hazardous substance through the facility; or any other unusual
circumstances.
b. Any process unit failure, due to known or unknown reasons, that render the facility incapable of adequate
wastewater treatment such as mechanical or electrical failures of pumps, aerators, compressors, etc.
c. Any failure of a pumping station, sewer line, or treatment facility resulting in a by-pass without treatment of all
or any portion of the influent to such station or facility.
Persons reporting such occurrences by telephone shall also file a written report within 5 days following first
knowledge of the occurrence. Also see reporting requirements for municipalities in Part IV.C.2.c. of this permit.
10. Availability of Reports
Except for data determined to be confidential under NCGS 143-215.3 (a)(2) or Section 308 of the Federal Act, 33
USC 1318, all reports prepared in accordance with the terms shall be available for public inspection at the offices
of the Division. As required by the Act, effluent data shall not be considered confidential. Knowingly making any
false statement on any such report may result in the imposition of criminal penalties as provided for in NCGS 143-
215.1(b)(2) or in Section 309 of the Federal Act.
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11. Penalties for Falsification of Reports
The CWA provides that any person who knowingly makes any false statement, representation, or certification in
any record or other document submitted or required to be maintained under this permit, including monitoring
reports or reports of compliance or noncompliance shall, upon conviction, be punished by a fine of not more than
$25,000 per violation, or by imprisonment for not more than two years per violation, or by both [40 CFR 122.41].
12. Annual Performance Reports
Permittees who own or operate facilities that primarily collect or treat municipal or domestic wastewater and have
an average annual flow greater than 200,000 gallons per day shall provide an annual report to the Permit Issuing
Authority and to the users/customers served by the Permittee (NCGS 143-215.1C). The report shall summarize the
performance of the collection or treatment system, as well as the extent to which the facility was compliant with
applicable Federal or State laws, regulations and rules pertaining to water quality. The report shall be provided no
later than sixty days after the end of the calendar or fiscal year, depending upon which annual period is used for
evaluation.
The report shall be sent to:
NC DENR / Division of Water Resources / Water Quality Permitting Section
ATTENTION: Central Files
1617 Mail Service Center
Raleigh, North Carolina 27699-1617
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PART III
OTHER REQUIREMENTS
Section A. Construction
a. The Permittee shall not commence construction of wastewater treatment facilities, nor add to the plant's treatment
capacity, nor change the treatment process(es) utilized at the treatment plant unless (1) the Division has issued an
Authorization to Construct (AtC) permit or (2) the Permittee is exempted from such AtC permit requirements
under Item b. of this Section.
b. In accordance with NCGS 143-215.1(a5) [SL 2011-394], no permit shall be required to enter into a contract for the
construction, installation, or alteration of any treatment work or disposal system or to construct, install, or alter any
treatment works or disposal system within the State when the system's or work's principle function is to conduct,
treat, equalize, neutralize, stabilize, recycle, or dispose of industrial waste or sewage from an industrial facility and
the discharge of the industrial waste or sewage is authorized under a permit issued for the discharge of the
industrial waste or sewage into the waters of the State. Notwithstanding the above, the permit issued for the
discharge may be modified if required by federal regulation.
c. Issuance of an AtC will not occur until Final Plans and Specifications for the proposed construction have been
submitted by the Permittee and approved by the Division.
Section B. Groundwater Monitoring
The Permittee shall, upon written notice from the Director, conduct groundwater monitoring as may be required to
determine the compliance of this NPDES permitted facility with the current groundwater standards.
Section C. ChanjZes in Discharges of Toxic Substances
The Permittee shall notify the Permit Issuing Authority as soon as it knows or has reason to believe (40 CFR 122.42):
a. That any activity has occurred or will occur which would result in the discharge, on a routine or frequent basis, of
any toxic pollutant which is not limited in the permit, if that discharge will exceed the highest of the following
"notification levels";
(1) One hundred micrograms per liter (100 µg/L);
(2) Two hundred micrograms per liter (200 µg/L) for acrolein and acrylonitrile; five hundred micrograms per liter
(500 µg/L) for 2,4-dinitrophenol and for 2-methyl-4,6-dinitrophenol; and one milligram per liter (1 mg/L) for
antimony;
(3) Five times the maximum concentration value reported for that pollutant in the permit application.
b. That any activity has occurred or will occur which would result in any discharge, on a non -routine or infrequent
basis, of a toxic pollutant which is not limited in the permit, if that discharge will exceed the highest of the
following "notification levels";
(1) Five hundred micrograms per liter (500 µg/L);
(2) One milligram per liter (1 mg/L) for antimony;
(3) Ten times the maximum concentration value reported for that pollutant in the permit application.
Section D. Facility Closure Requirements
The Permittee must notify the Division at least 90 days prior to the closure of any wastewater treatment system covered
by this permit. The Division may require specific measures during deactivation of the system to prevent adverse
impacts to waters of the State. This permit cannot be rescinded while any activities requiring this permit continue at the
permitted facility.
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PART IV
SPECIAL CONDITIONS FOR MUNICIPAL FACILITIES
Section A. Definitions
In addition to the defmitions in Part 11 of this permit, the following definitions apply to municipal facilities:
Indirect Discharge or Industrial User
Any non -domestic source that discharges wastewater containing pollutants into a POTW regulated under section
307(b), (c) or (d) of the CWA. [40 CFR 403.3 (i) and 0) and 15A NCAC 02H .0903(b)(11)]
Interference
Inhibition or disruption of the POTW treatment processes; operations; or its sludge process, use, or disposal which
causes or contributes to a violation of any requirement of the Permittee's (or any satellite POTW's if different from the
Permittee) NPDES, collection system, or non -discharge permit or prevents sewage sludge use or disposal in
compliance with specified applicable State and Federal statutes, regulations, or permits. [15A NCAC 02H
.0903(b)(14)]
Pass Through
A discharge which exits the POTW into waters of the State in quantities or concentrations which, alone or with
discharges from other sources, causes a violation, including an increase in the magnitude or duration of a violation, of
the Permittee's (or any satellite POTW's, if different from the Permittee) NPDES, collection system, or non -discharge
permit. [15A NCAC 02H .0903(b)(23)]
Publicly Owned Treatment Works (POTW)
A treatment works as defined by Section 212 of the CWA, which is owned by a State or local government organization.
This definition includes any devices and systems used in the storage, treatment, recycling and reclamation of municipal
sewage or industrial wastes of a liquid nature. It also includes the collection system, as defined in 15A NCAC 2T
.0402, only if it conveys wastewater to a POTW treatment plant. The term also means the local government
organization, or municipality, as defined in section 502(4) of the CWA, which has jurisdiction over indirect discharges
to and the discharges from such a treatment works. In this context, the organization may be the owner of the POTW
treatment plant or the owner of the collection system into which an indirect discharger discharges. This second type of
POTW may be referred to as a "satellite POTW organization:" [15A NCAC 02H .0903(b)(26)]
"Significant Industrial User" or "SIU"
An Industrial User that discharges wastewater into a publicly owned treatment works and that [15A NCAC 02H
.0903(b)(33)]:
1. Discharges an average of 25,000 gallons per day or more of process wastewater to the POTW (excluding sanitary,
noncontact cooling and boiler blowdown wastewaters); or
2. Contributes process wastewater which makes up five percent or more of the NPDES or non -discharge permitted
flow limit or organic capacity of the POTW treatment plant. In this context, organic capacity refers to BOD, TSS
and ammonia; or
3. Is subject to categorical standards under 40 CFR Part 403.6 and 40 CFR Parts 405-471; or
4. Is designated as such by the Permittee on the basis that the Industrial User has a reasonable potential for adversely
affecting the POTW's operation or for violating any pretreatment standard or requirement, or the POTW's effluent
limitations and conditions in its NPDES or non -discharge permit, or to limit the POTW's sludge disposal options;
5. Subject to approval under 15A NCAC 02H .0907(b), the Permittee may determine that an Industrial User meeting
the criteria in paragraphs 1 or 2 of this definition above has no reasonable potential for adversely affecting the
POTW's operation or for violating any pretreatment standard or requirement, the POTW's effluent limitations and
conditions in its NPDES or non -discharge permit, or to limit the POTW's sludge disposal options, and thus is not a
Significant Industrial User (SIU); or
6. Subject to approval under 15A NCAC 02H .0907(b), the Permittee may determine that an Industrial User meeting
the criteria in paragraph 3 of this definition above meets the requirements of 40 CFR Part 403.3(v)(2) and thus is a
non -significant categorical Industrial User.
Section B. Publicly Owned Treatment Works (POTWs)
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All POTWs must provide adequate notice to the Director of the following [40 CFR 122.42(b)]:
1. Any new introduction of pollutants into the POTW from an indirect discharger, regardless of the means of
transport, which would be subject to section 301 or 306 of CWA if it were directly discharging those pollutants;
and
2. Any substantial change in the volume or character of pollutants being introduced by an indirect discharger as
influent to that POTW at the time of issuance of the permit.
3. For purposes of this paragraph, adequate notice shall include information on (1) the quality and quantity of effluent
introduced into the POTW, and (2) any anticipated impact that may result from the change of the quantity or
quality of effluent to be discharged from the POTW.
Section C. Municipal Control of Pollutants from Industrial Users.
1. Effluent limitations are listed in Part I of this permit. Other pollutants attributable to inputs from Industrial Users
discharging to the POTW may be present in the Permittee's discharge. At such time as sufficient information
becomes available to establish limitations for such pollutants, this permit may be revised to specify effluent
limitations for any or all of such other pollutants in accordance with best practicable technology or water quality
standards.
2. Prohibited Discharges
a. The Permittee shall develop and enforce their Pretreatment Program to implement the prohibition against the
introduction of pollutants or discharges into the waste treatment system or waste collection system which
cause or contribute to Pass Through or Interference as defined in 15A NCAC 02H .0900 and 40 CFR 403. [40
CFR 403.5(a)(1)]
b. The Permittee shall develop and enforce their Pretreatment Program to implement the prohibitions against the
introduction of the following wastes in the waste treatment or waste collection system [40 CFR 403.5(b)]:
(1) Pollutants which create a fire or explosion hazard in the POTW, including, but not limited to,
wastestreams with a closed cup flashpoint of less than 140 degrees Fahrenheit or 60 degrees Centigrade
using the test methods specified in 40 CFR 261.21;
(2) Pollutants which cause corrosive structural damage to the POTW, but in no case discharges with pH lower
than 5.0, unless the works is specifically designed to accommodate such discharges;
(3) Solid or viscous pollutants in amounts which cause obstruction to the flow in the POTW resulting in
Interference;
(4) Any pollutant, including oxygen demanding pollutants (BOD, etc.) released in a Discharge at a flow rate
and/or pollutant concentration which will cause Interference with the POTW;
(5) Heat in amounts which will inhibit biological activity in the POTW resulting in Interference, but in no
case heat in such quantities that the temperature at the POTW Treatment Plant exceeds 40°C (104°F)
unless the Division, upon request of the POTW, approves alternate temperature limits;
(6) Petroleum oil, non -biodegradable cutting oil, or products of mineral oil origin in amounts that will cause
Interference or Pass Through;
(7) Pollutants which result in the presence of toxic gases, vapors, or fumes within the POTW in a quantity that
may cause acute worker health and safety problems; or
(8) Any trucked or hauled pollutants, except at discharge points designated by the POTW.
c. The Permittee shall investigate the source of all discharges into the POTW, including slug loads and other
unusual discharges, which have the potential to adversely impact the Permittee's Pretreatment Program and/or
the operation of the POTW.
The Permittee shall report such discharges into the POTW to the Director or the appropriate Regional Office.
Any information shall be provided orally within 24 hours from the time the Permittee became aware of the
circumstances. A written submission shall also be provided within 5 days of the time the Permittee becomes
aware of the circumstances. The written submission shall contain a description of the discharge; the
investigation into possible sources; the period of the discharge, including exact dates and times; if the
discharge has not ceased, the anticipated time it is expected to continue; and steps taken or planned to reduce,
eliminate, and prevent reoccurrence of the noncompliance,
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3. With regard to the effluent requirements listed in Part I of this pennit, it may be necessary for the Permittee to
supplement the requirements of the Federal Pretreatment Standards (40 CFR, Part 403) to ensure compliance by
the Permittee with all applicable effluent limitations. Such actions by the Permittee may be necessary regarding
some or all of the industries discharging to the municipal system.
4. The Permittee shall require any Industrial User (IU) discharging to the POTW to meet Federal Pretreatment
Standards developed under Section 307(b) of the Act as amended (which includes categorical standards and
specific local limits, best management practices and narrative requirements). Prior to accepting wastewater from
any Significant Industrial User (SIU), the Permittee shall either develop and submit to the Division a new
Pretreatment Program or, as necessary, a modification of an existing Pretreatment Program, for approval as
required under section D below as well as 15A NCAC 02H .0907(a) and (b). [40 CFR 122.440)(2)]
5. This permit shall be modified, or alternatively, revoked and reissued, to incorporate or modify an approved POTW
Pretreatment Program or to include a compliance schedule for the development of a POTW Pretreatment Program
as required under Section 402 (b)(8) of the CWA and implementing regulations or by the requirements of the
approved State pretreatment program, as appropriate.
Section D. Pretreatment Programs
Under authority of sections 307 (b) and (c) and 402(b)(8) of the CWA and implementing regulations 40 CFR 403,
North Carolina General Statute 143-215.3(14) and implementing regulations 15A NCAC 02H .0900, and in accordance
with the approved pretreatment program, all provisions and regulations contained and referenced in the pretreatment
program submittal are an enforceable part of this permit. [40 CFR 122.440)(2)]
The Permittee shall operate its approved pretreatment program in accordance with Section 402(b)(8) of the CWA, 40
CFR 403, 15A NCAC 02H .0900, and the legal authorities, policies, procedures, and financial provisions contained in
its pretreatment program submission and Division approved modifications thereof. Such operation shall include but is
not limited to the implementation of the following conditions and requirements. Terms not defined in Part lI or Part 1V
of this permit are as defined in 15A NCAC 02H .0903 and 40 CFR 403.3.
1. Sewer Use Ordinance (SUO)
The Permittee shall maintain adequate legal authority to implement its approved pretreatment program. [15A
NCAC 02H .0903(b)(32), .0905 and .0906(b)(1); 40 CFR 403.8(f)(1) and 403.9(b)(1) and (2)]
2. Industrial Waste Survey (IWS)
The Penmittee shall implement an IWS consisting of the survey of users of the POTW collection system or
treatment plant, as required by 40 CFR 403.8(f)(2)(i-iii) and 15A NCAC 02H .0905 [also 40 CFR 122.440)(1)],
including identification of all Industrial Users that may have an impact on the POTW and the character and amount
of pollutants contributed to the POTW by these Industrial Users and identification of those Industrial Users
meeting the definition of SIU. Where the Permittee accepts wastewater from one or more satellite POTWs, the
IWS for the Permittee shall address all satellite POTW services areas, unless the pretreatment program in those
satellite service areas is administered by a separate Permittee with an approved Pretreatment Program. The
Permittee shall submit a summary of its IWS activities to the Division at least once every five years, and as
required by the Division. The IWS submission shall include a summary of any investigations conducted under
paragraph C.2.c. of this Part. [15A NCAC 02H .0903(b)(13), .0905 and .0906(b)(2); 40 CFR 403.8(f)(2) and 403.9]
3. Monitoring Plan
The Permittee shall implement a Division -approved Monitoring Plan for the collection of facility specific data to
be used in a wastewater treatment plant Headworks Analysis (HWA) for the development of specific pretreatment
local limits. Effluent data from the Plan shall be reported on the DMRs (as required by Parts II.D and II.E.5.). [15A
NCAC 02H .0903(b)(16), .0906(b)(3) and .0905]
4. Headworks Analysis (HWA) and Local Limits
The Permittee shall obtain Division approval of a HWA at least once every five years, and as required by the
Division. Within 180 days of the effective date of this permit (or any subsequent permit modification) the
Permittee shall submit to the Division a written technical evaluation of the need to revise local limits (i.e., an
updated HWA or documentation of why one is not needed) [40 CFR 122.441. The Permittee shall develop, in
accordance with 40 CFR 403.5(c) and 15A NCAC 02H .0909, specific Local Limits to implement the prohibitions
listed in 40 CFR 403.5(a) and (b) and 15A NCAC 02H .0909. Pursuant to 40 CFR 403.5, local limits are
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enforceable Pretreatment Standards as defined by 40 CFR 403.3(1). [15A NCAC 02H .0903(b)(10), .0905, and
.0906(b)(4)]
Industrial User Pretreatment Permits (IUP) & Allocation Tables
In accordance with NCGS 143-215.1, the Permittee shall issue to all Significant Industrial Users, permits for
operation of pretreatment equipment and discharge to the Peimittee's collection system or treatment works. These
permits shallcontain limitations,, sampling protocols, reporting requirements, appropriate standard and special
conditions, and compliance schedules as necessary for the installation of treatment and control technologies to
assure that their wastewater discharge will meet all applicable pretreatment standards and requirements. The
Permittee shall maintain a current Allocation Table (AT) which summarizes the results of the 1 WA and the limits
from all IUPs. Permitted IUP loadings for each parameter cannot exceed the treatment capacity of the POTW as
determined by the HWA. [15A NCAC 02H .0906(b)(6), .0909, .0916, and .0917; 40 CFR 403.5, 403.8(f)(1)(iii);
NCGS 143-215.67(a)]
6. Authorization to Construct (AtC)
The Permittee shall ensure that an Authorization to Construct permit (AtC) is issued to all applicable Industrial
Users for the construction or modification of any pretreatment facility. Prior to the issuance of an AtC, the.
proposed pretreatment facility and treatment process must be evaluated for its capacity to comply with all
Industrial User Pretreatment Permit (IUP) limitations. [15A NCAC 02H .0906(b)(7) and .0905,; NCGS 143-
215.1(a)(8)]
7. POTW Inspection & Monitoring of their IUs
The Permittee shall conduct inspection, surveillance, and monitoring activities as described in its Division
approved pretreatment program in order to determine, independent of information supplied by Industrial Users,
compliance with applicable pretreatment standards. [15A NCAC 02H .0908(e);, 40 CFR 403.8(f)(2)(v)] The.
Permttee must:
a. Inspect all Significant Industrial Users (SIUs) at least once per calendar year;
b. Sample all Significant Industrial Users (SIUs) at least once per calendar year for all SIU permit -limited
parameters including flow except as allowed under 15A NCAC .0908(e); and
c. At least once per year, document an evaluation of any non -significant categorical Industrial User for
compliance with the requirements in 40 CFR 4033(v)(2), and either continue or revoke the designation as non-
significant.
8. IU Self Monitoringand nd Reporting
The Permittee shall require all Industrial Users to comply with the applicable monitoring and reporting
requirements outlined in the Division -approved pretreatment program, the industry's pretreatment permit, or in 15A
NCAC 02H .0908. [15A NCAC 02I1.0906(b)(5) and .0905 40 CFR 403.8(f)(1)(v) and (2)(iii); 40'CFR
122.440)(2) and 40 CFR 403.12]
9. Enforcement Response Plan (E'RP)
The Permittee shall enforce and obtain appropriate remedies for violations of all pretreatment standards.
promulgated pursuant to section 307(b) and (c) of the CWA (40 CFR 405 ct. seq.), prohibitive discharge standards
as set forth in 40 CFR 403.5 and 15A NCAC 02H .0909, specific local limitations, and other pretreatment
requirements. All remedies, enforcement actions and other; shall beconsistent with the Enforcement Response
Plan (ERP) approved by the Division. [15A NCAC 02H .0903(b)(7), .0906(b)(8) and .0905; 40 CFR 403.8(f)(5)]
10. Pretreatment Annual Reports (PAR)
The Permittee shall report to the Division in accordance with 15A NCAC 02H .0908. In lieu of submitting annual
reports, Modified Pretreatment Programs developed under 15A NCAC 02H .0904 (b) may be required to submit a
partial annual report or to meet with Division personnel periodically to discuss enforcement of pretreatment
requirements and other pretreatment implementation issues.
For all other active pretreatment programs, the Permittee shall submit two copies of a Pretreatment Annual Report
(PAR) describing its pretreatment activities over the previous calendar year to the Division at the following
address:
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NC DENR / Division of Water Resources / Water Quality PermittingSection
Pretreatment, Emergency Response, and Collection Systems (PERCS) Unit
1617 Mail Service Center
Raleigh, North Carolina 27699-1617
These reports shall be submitted by March 1 of each year and shall contain the following:
a. Narrative
A narrative summary detailing actions taken, or proposed, by the Permittee to correct significant non-
compliance and to ensure compliance with pretreatmentrequirements;
b. Pretreatment Program Summary (PPS),
A pretreatment program summary (PPS) on forms or ina format provided by the Division;
C. Significant Non -Compliance Report (SNCR)
A list of Industrial Users (IUs) in significant noncompliance (SNC) with pretreatment requirements, and the
nature of the violations on forms or in a format provided by the Division;
d. Industrial Data Summary Forms (IDSF)
Monitoring data from samples collected by both the POTW and the Significant Industrial Users (SIUs). These
analytical results must be reported on Industrial Data Summary Forms (IDSF) or on other forms or in a forinat
provided by the. Division;
e. Other Information
Copies of the POTW's allocation table, new or modified enforcement compliance schedules, public notice of
IUs in SNC; a summary of data or other information related to significant noncompliance determinations for
lUs that are not considered SIUs, and any other information, upon request, which in the opinion of the Director
is needed to determine compliance with the pretreatment implementation requirements of this permit;
11. Public Notice
The Permittee shall publish annually a list of Industrial Users (Ns) that were in significant noncompliance (SNC)
as defined in the Permittee's Division -approved Sewer Use Ordinance with applicable pretreatment requirements
and standards during the previous twelve month period. This list shall be published within four months of the
applicable twelve-month period. [15A NCAC 02H .0903(b)(34), .0908(b)(5) and .0905 and 40 CFR
403.8(1)(2)(viii)]
12. Record Keeping
The Permittee shall retain for a minimum of three years records of monitoring activities and results, along with
support information including general records, water quality records, and records of industrial impact on the
POTW and shall retain all other Pretreatment Program records as required by 15A NCAC 02H .0908(f). [15A
NCAC 02H .0908(f); 40 CFR 403.12(o)]
13. Pretreatment Program Resources
The. Permittee shall maintain adequate funding and qualified personnel to accomplish the objectives of its approved
pretreatment program. and retain a written description of those current levels of inspection. [15A NCAC 02H
.0906(b)(9) and (10) and .0905 40 CFR 403.8(f)(3), 403.9(b)(3)]
14. Modification to Pretreatment Programs
Modifications to the approved pretreatment program including but not limited to local limits modifications, POTW
monitoring of their Significant Industrial Users (SIUs), and Monitoring Plan modifications, shall be considered a
permit modification and shall be governed by 40 CFR 403.18, 15 NCAC 02H .0114 and 15A NCAC 02H .0907.
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�s
F O U N D A T 1 O N
28A Oak Street, Waynesville, NC 28786 828-456-8005
August 4, 2015
Wren Thedford
NED
NCDENR/DWR/NPDES Unit
Divis`on rValef�«es
1617 Mail Service Center
AUG 1 0 2015
Raleigh NC 27699-1617
Wa'.er Quall'N Renionai Onerations
Ills. Thedford,
We are requesting the renewal of our permit to operate the Waste Water
Treatment Plant at the facility of
Balsam Center for Hope and Recovery
91 Timberlane Rd
Waynesville, NC 28786
Enclosed are the copies per your requests. If anything further is required,
please contact me.
Thank you,
,
avt
TY
Y
Don Smith
Facility Maintenance Coordinator/Evergreen Foundation
[phone]

FIN
F O U N D A T 1 O N
28A Oak Street, Waynesville, NC 28786 a 828-456-8005
August 4,2015
Evergreen Foundation gives due permission and authority to:
Environmental Inc. PO Box 954 Cullowhee, NC 28723
to provide all needed information to NC DENR/DWR/NPDES Unit concerning
License Renewal of Balsam Center for Hope and Recovery Waste Water
Treatment Plant.
Don Smith
Facility Maintenance
Coordinator/Evergreen Foundation

NPDES APPLICATION - FORM D
For privately -owned treatment systems treating 100% domestic wastewaters <1.0 MGD
Mail the complete application to:
N. C. DENR / Division of Water Quality / NPDES Unit
1617 Mail Service Center, Raleigh, NC 27699-1617
NPDES Permit NCO032361
If you are completing this form in computer use the TAB key or the up — down arrows to move from one
field to the next. To check the boxes, click your mouse on top of the box. Otherwise, please print or type.
1. Contact Information:
Owner Name
Evergreen Foundation
Facility Name
Balsam Center
Mailing Address
28 A Oak St
City
Waynesville
State / Zip Code
North Carolina 28786
Telephone Number
828-456-8005
/
Fax Number
828-456-9225
f,�j�% ��Ges
e-mail Address
evergeennc.org
[e-mail]
2. Location of facility producing discharge:
Check here if same address as above ❑
Street Address or State Road 91 Timberlane Rd
City Waynesville
State / Zip Code North Carolina
County Haywood
0 �-
5
P�� Ope�et\o� -.--
3. Operator Information:
Name of the firm, public organization or other entity that operates the facility. (Note that this is not
referring to the Operator in Responsible Charge or ORC)
Name Appalachian Community Services
Mailing Address 750 US HWY 64 West
City Murphy
State / Zip Code North Carolina
Telephone Number 828-735-0808
Fax Number
e-mail Address Duncan. [e-mail]
1 of 5 Form-D 11112

?DES APPLICATION - FORM 1j
For privately -owned treatment systems treating 100% domestic wastewaters <1.0 MGD
4. Description of wastewater:
Facility Generating Wastewater (check all that apply):
Industrial
❑
Number of Employees
Commercial
®
Number of Employees
20-2S'
Residential
Number of Homes
School
❑
Number of Students/Staff
Other
®
Explain:
[�v n �f CRi.SiS
Describe the source(s) of wastewater (example: subdivision, mobile
home park, shopping centers,
restaurants, etc.):
S. Type of collection system
® Separate (sanitary sewer only) ❑ Combined (storm sewer and sanitary sewer)
6. Outfall Information:
Number of separate discharge points 1
Outfall Identification number(s) 001
Is the outfall equipped with a diffuser? ❑ Yes ® No
7. Name of receiving stream(s) (NEW applicants: Provide a map showing the exact location of each
outfall):
Richland Creek
8. Frequency of Discharge: ® Continuous ❑ Intermittent
If intermittent:
Days per week discharge occurs: 7 Duration: Continuous
9. Describe the treatment system
List all installed components, including capacities; provide design removal for BOD, TSS, nitrogen and
phosphorus. If the space provided is not sufficient, attach the description of the treatment system in a
separate sheet of paper.
1. 0.01 MGD extended aeration wastewater treatment plant consisting of the following
treatment components:
• Septic tank flow equalization
• Bar screen
• Aeration basin with single blower providing diffused air
• Clarifier with skimmer and sludge returns
• Tablet chlorine disinfection
• Chlorine contact basin
• Tablet dechlorination
2 of 5 Form-D 11/12

_ TPDES APPLICATION - FORM ' L '
For privately -owned treatment systems treating 100% domestic wastewaters <1.0 MGD
2. The facility is located at The Balsam Center for Hope and Recovery, off Timberlane
Road west of Waynesville in Haywood County.
3. Discharge from said treatment works at the location specified on the attached map
into Richland Creek, currently classified B waters in hydrologic unit 06010106 of the
French Broad River Basin.
3 of 5 Form-D 11 /12

'DES APPLICATION - FORM L
For privately -owned treatment systems treating 100% domestic wastewaters <1.0 MGD
10. Flow Information:
Treatment Plant Design flow 0.010 MGD
Annual Average daily flow 0.0027 MGD (for the previous 3 years)
Maximum daily flow 0.0050 MGD (for the previous 3 years)
11. Is this facility located on Indian country?
❑ Yes ® No
12. Effluent Data
NEW APPLICANTS: Provide data for the parameters listed. Fecal Coliform, Temperature and pH shall be grab
samples, for all other parameters 24-hour composite sampling shall be used. If more than one analysis is reported,
report daily maximum and monthly average. If only one analysis is reported, report as daily maximum.
RENEWAL APPLICANTS: Provide the highest single reading (Daily Maximum) and Monthly Average
rn)ar the nn.sf .R15 mnnthc fnr nnrnmatorc r7rrrp"fhl in „MIr "Oo if 11lr, k- .,than.-,! -.-, +t OAT/ A
Parameter
Daily
Maximum
Monthly 1
Average
Units of
Measurement
Biochemical Oxygen Demand (BOD5)
15.2
7.9
Mg/1
Fecal Coliform
184
67.6
Ml
Total Suspended Solids
41.5
16.7
Mg/1
Temperature (Year -Round)
23
22.6
Temperature (Winter)
pH
6.9
Standard Units
13. List all permits, construction approvals and/or applications:
Type Permit Number Type
Hazardous Waste (RCRA) NESHAPS (CAA)
UIC (SDWA) Ocean Dumping (MPRSA)
NPDES INC003236f Dredge or fill (Section 404 or CWA)
PSD (CAA) Other
Non -attainment program (CAA)
14. APPLICANT CERTIFICATION
Permit Number
I certify that I am familiar with the information contained in the application and that to the
best of my knowledge and belief such information is true, complete, and accurate.
\ !% r\ S M e-I h Fa c, � (� � e'.eS (yl p� irk Inc - �{7��%�r;�c4f o� �4 .e,tLa X e+-
Printed name of Person Signing Title
Lib\
Signature of Applicant Date
4 of 5 Form-D 11 /12

PDES APPLICATION - FORM L
For privately -owned treatment systems treating 100% domestic wastewaters <1.0 MGD
North Carolina General Statute 143-215.6 (b)(2) states: Any person who knowingly makes any false statement representation, or certification in any;
application, record, report, plan, or other document files or required to be maintained under Article 21 or regulations of the Environmental Management
Commission implementing that Article, or who falsifies, tampers with, or knowingly renders inaccurate any recording or monitoring device or method
required to be operated or maintained under Article 21 or regulations of the Environmental Management Commission implementing that Article, shall be
guilty of a misdemeanor punishable by a fine not to exceed $25,000, or by imprisonment not to exceed six months, or by both. (18 U,S.C. Section 1001
provides a punishment by a fine of not more than $25,000 or imprisonment not more than 5 years, or both, for a similar offense.)
t
5 of 5 Form-D 11/12

glob
ENVIRONMENTAL
Mailing Address: PO Box 954, Cullowhee, NC 28723
Physical Address: 2675 Skyland Drive, Sylva NC 28779 [phone]
Physical Address: 240-D Swannanoa River Road, Asheville NC 28805 [phone]
Toll Free: [phone], Fax: [phone], Email
http://www.environmentalinc.info/
Sludge Management Plan
July 28, 2015
Re:
NPDES Permit NC0032361
Evergreen Foundation
Balsam Center
28 A Oak St
Waynesville
North Carolina 28786
Sludge is pumped out of the clarifier and aeration basin. The solids are pumped and
hauled by a licensed septage management firm.
The solids are disposed of at a local municipality facility.
Signature:
Mark Teague, Environmental, Cc.
Contract Operational Firm

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-IC0032361 - The Balsam Center WWTP
Latitude 35°26'25" Sub -Basin: U4-U;J-Uo
Lomdtuae: 63 °04'22" Hydrologic Unit: 06010106
Quad Number: 11'61NE River French Broad
Stream s: B
Receiving Stream_ Richland Creek
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Facility
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Location
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Haywood County
Map to scale
not

ENVIRONMENTAL
Inc. Water & Wastewater Service's
AM?
P.O. Box 954, Cvllowhee, NC 28723 (50 West Sylva Shopping Center, Sylva, NC 28779)
Phone: [phone], Fax: [phone],
E-mail: [e-mail]
August 1, 2010
Attn.: System Performance Annual Report
North Carolina Division of Water Quality
1617 Mail Service Center
Raleigh, NC 27699-1617
Re: Annual Report
N PDES #SKMM32
et1NIsaM.31,%noii-e
wo_ p County
The attached document is pursuant to House Bill 1160, the Clean Water Act of 1999,
which was signed into law by the Governor on July 21, 1999. The legislation is intended
to instill public oversight by requiring spill notification and annual reporting by all entities
owning or operating wastewater treatment facilities in the state of North Carolina.
Concerned persons may obtain more detailed information concerning the above
referenced facility by contacting me at [phone] or Don Smith at
[phone].
Sincerely,;pe-
JoeDavid Hall
Operator in Responsible Charge
Encl.: Annual Report
CC: Don Smith, Smoky Mountain Center
.a.:s�ae:sa.:-.cv:s��ssc+rt:i �^�•v:,:s,rdY.-c.'+s`.':.:.• ssne ,t+�^,+v '
1

PERFORMANCE ANNUAL :PORT
I. General Information
Facility and System Name:
The Balsam Center
Timberlane Road
Haywood County
Permit: NCO032361
Owner:
Smoky Mountain Center
P.O. Box 127
Sylva, NC 28779
Operator:
Environmental, Inc.
ORC:
JoeDavid Hall
P.O. Box 954
Cullowhee, NC 28723
Description of Collection System or Treatment Process:
The Smoky Mountain Center operates an existing wastewater treatment system consisting of an
extended aeration type system, with a clarifier, chlorine contact basin, chlorine tablet feeder,
and dechlorination on Timberlane Road west of Waynesville, Haywood County, NC. Discharge
from said treatment is released into Richland Creek, which are classified Class B waters in the
French Broad River Basin.
II. PERFORMANCE
Summary of System Performance July 1, 2009 to June 30, 2010
November 6, 2009: The Balsam Center received a notice of violation for failure to monitor pH
weekly for the week of June 28-July 4th. pH was monitored and the discharge monitoring report
was amended. In addition, no bypasses or overflows occurred.
III. NOTIFICATION
A copy of this report is available by contacting:
Balsam Center
Smoky Mountain Center
P.O. Box 127
Sylva, NC 28779
IV. CERTIFICATION
I certify under penalty of law that this report is complete and accurate to the best of my
knowledge. I further certify this report has been made available to users or customers of the
Balsam Center.
JoeDavid Hall
Operator in Responsible Charge
Environmental, Inc. 8/1/10

N 1 4 6'1VA
North Carolina Department of Environment and Natural Resources
Division of Water Quality
Beverly Eaves Perdue Coleen H. Sullins
Governor Director
SURFACE WATER PROTECTION SECTION
March 2, 2010
Mr. Tom McDevitt
Evergreen Foundation
28A Oak Street
Waynesville, NC 28786
Dee Freeman
Secretary
SUBJECT: Compliance Evaluation Inspection
The Balsam Center WWTP
Permit No: NCO032361
Haywood County
Dear Mr. McDevitt:
Enclosed please find a copy of the Compliance Evaluation Inspection form from the
inspection conducted on February 25, 2010. The facility was found to be in compliance with permit
NC0032361.
Please refer to the enclosed inspection report for additional observations and comments. If
you or your staff should have any questions, please call me at 828-296-4662.
Sincerely,
Wanda P. Frazier
Environmental Specialist
Enclosure
cc: Mark Teague, Env. Inc.
Central Files..
WOW i'1le i='rles
S:\SWP\Haywood\Wastewater\Minors\The Balsam Center 32361\CE1.02-25-10.doc
SURFACE WATER PROTECTION — ASHEVILLE REGIONAL OFFICE One
Location: 2090 U.S. Highway 70, Swannanoa, NC 28778 NoAhCa2'Olina
Phone: [phone] FAX: [phone] Customer Service: 1-877-623-6748 aturalltf
Internet: www.ncwatergualitV.org

United States Environmental Protection Agency
Form Approved.
E n /� Washington, D.C. 20460
f /"1
OMB No: 2040-0057
Water Compliance Inspection Report
Approval expires 8-31-98
Section A: National Data System Coding (i.e., PCS)
Transaction Code NPDES yr/mo/day Inspection Type Inspector Fac Type
1 I NI 2 15I . 31 N00032361 Ill 121 10/02/25 117 181 CI 19I SI 201 I
Remarks
21 LL I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I 16
Inspection Work Days Facility Self -Monitoring Evaluation Rating B1 QA -------------Reserved------
67 I 1. o 169 70131 711 I 72I N I 73IWI 174 751 I I I I I I 180
Section B.- Facility Data
Name and Location of Facility Inspected (For Industrial Users discharging to POTW, also include
Entry Time/Date
Permit Effective Date
POTW name and NPDES permit Number)
The Balsam Center for Hope & Recovery
03:15 PM 10/02/25
06/12/01
Exit Time/Date
Permit Expiration Date
PO Box 127
Sylva NC 28779
03:45 PM 10/02/25
11/01/31
Name(s) of Onsite Representative(s)fTitles(s)/Phone and Fax Number(s)
Other Facility Data
Joedavid Matthew Hall/ORC/828-293-9396/
Name, Address of Responsible Official/Title/Phone and Fax Number
Contacted
Ralph Wright-Murphy,PO Box 127 Sylva NC 28779/Officer/828-586-5501/
No
Section C: Areas Evaluated During Inspection (Check only those areas evaluated)
Permit ® Operations & Maintenance ® Records/Reports ® Facility Site Review
Effluent/Receiving Waters
Section D: Summary of Finding/Comments (Attach additional sheets of narrative and checklists as necessary)
(See attachment summary)
Name(s) and Signature(s) of Inspector(s) Agency/Office/Phone and Fax Numbers Date
Wanda P Frazier ARO WQ//828-296-4500 Ext.4662/
�v
Signature of Management Q A Reviewer Agency/Office/Phone and Fax Numbers Date
2 'Gai a
EPA +Fom 3560-3 (Rev 9-94) Previous editions are obsolete.
Page # 1

NPDES yr/mo/day Inspection Type
3I NCO032361 I11 12I 10/02/25 117 18ICI
(cont.) 1
Section D: Summary of Finding/Comments (Attach additional sheets of narrative and checklists as necessary)
FACILITY DESCRIPTION:
The Balsam Center for Hope and Recovery WWTP is a Class II facility rated as a 0.010 MGD
extended aeration package plant with: septic tank flow equalization; bar screen; aeration basin
with blower providing diffused air; clarifier with sludge return; tablet chlorinator; chlorine
contact chamber; and tablet dechlorinator.
PERMIT / INSPECTION / LOG:
A review of the files indicates that the last compliance evaluation inspection was conducted on
4-28-2009 by Wanda Frazier.
The permit expires on 1-31-2011. Please request a permit renewal 6"months prior to expiration.
A renewal notice will be mailed as a reminder.
A copy of the permit was on -site.
The daily operator log was present on -site and had good notation of daily events, process
control and field testing data.
TREATMENT UNITS / PROCESS CONTROL TESTING DATA:
The activated sludge aeration basin process control data was as follows:
Temperature = 5.8 degrees Celsius
pH = 6.0 units
Dissolved Oxygen = 7.7 mg/I --- need to lower the DO to 1-3 mg/I
Settleable Solids = 250 ml/I = 25%
The old blower (1992) was recently rplaced.
EFFLUENT:
The effluent data was as follows:
Temperature = 5.3 degrees Celsius
pH = 6.1 units
Dissolved Oxygen = 7.8 mg/I
Chlorine = 32 ug/I
OPERATIONS AND MAINTENANCE / EFFLUENT / SUMMARY:
Page # 2

Permit: NCO032361
Inspection Date: 02/25/2010
Owner - Facility: The Balsam Center for Hope & Recovery
Inspection Type: Compliance Evatuation
Mr. JoeDavid Hall, ORC, assisted in the inspection and appears to be operating and maintaining
the facility very well.
The effluent appeared to be in compliance with permit limits.
SYSTEM PERFORMANCE ANNUAL REPORT:
The System Performance Annual Performance Report had been filed for the 2008-2009 fiscal year by
Env. Inc. ..
Note: According to the Clean Water Act of 1999 (House Bill 1160), the legal requirement for submittal of the
System Performance Annual Report is as follows:
The owner or operator of any wastewater treatment works or wastewater collection systems that treats or
collects primarily domestic or municipal waste, must provide an Annual Report to its users or customers and
to the Department of Environment and Natural Resources that summarizes the treatment works' and
collection system's performance over a 12 month period.)
Report Format:
The following is provided as guidance to assist you in meeting this aspect of the new reporting
requirements. The law states the above mentioned report shall summarize the performance of the
treatment works or collection system and state the extent to which any terms of its permit, federal laws, or
any State laws, regulations or rules related to the protection of water quality have been violated. In order to
meet the spirit of this law, it is strongly suggested that, at a minimum, the report contain the following
information:
I. General Information
• Name of regulated entity and county
• Responsible entity, person or contact with phone number or address
• Listing of applicable permit(s) — NPDES and Collection System permits, etc..
(Note: water plant wastewater dischargers are exempt)
• Description of collection or treatment system or process
II. Performance
• Description of overall 12-month performance, noting highlights and deficiencies.
• By month, list of the number and type of any violations of permit conditions, environmental
regulations or environmental laws, including (but not limited to):
Permit Limit Violations — list by month and type
Monitoring and Reporting Violations — i.e. NOVs and Civil Assessments
(Illegal) Bypass of treatment facilities*
Sanitary Sewer Overflows (SSOs)* - Dates of SSOs*, Press Releases & Public Notices
(*Note the estimated total monthly volumes and locations of events in which more than
1,000 gallons of waste reached surface waters.
Page # 3

Permit: NCO032361
Inspection Date: 02/25/2010
Owner - Facility: The Balsam Center for Hope & Recovery
Inspection Type: Compliance Evaluation
• Description of any known environmental impact of violations
• Description of corrective measures taken to address violations or deficiencies
III. Notification
• Statement as to how users or customers have been provided access to the report.
IV. Certification
• Statement by a responsible official certifying the report is accurate and complete.
It shall be left to the individual applicable entities to decide both how much detail above minimum they
wish to provide in the report and how they will provide the report to their users or customers. This law was
established to provide a mechanism for public oversight (and hopefully, to instill public confidence). Those
entities that fall under the scope of this part of the law are encouraged to be forthcoming in their report and
they should provide its readers a contact where they may view more detailed information.
To satisfy the Departmental reporting requirement, three copies of the report should be submitted to the
following address:
System Performance Annual Report
North Carolina Division of Water Quality
1617 Mail Service Center
Raleigh, NC 27699-1617
Annual reports must be submitted within 60 days of the end of the applicable 12-month review period. You
may base your report on either a calendar year or a fiscal year (i.e. July 1 — June 30) time frame.
Page 4 4

Permit: NCO032361
Inspection Date: 02/25/2010
Owner - Facility: The Balsam Center for Hope & Recovery
Inspection Type: Compliance Evaluation
Permit
Yes
No
NA
NE
(if the present permit expires in 6 months or less). Has the permittee submitted a new application?
❑
❑
®
❑
Is the facility as described in the permit?
®
n
n
n
# Are there any special conditions for the permit?
❑
n
n
Is access to the plant site restricted to the general public?
®❑
❑
❑
Is the inspector granted access to all areas for inspection?
®
n
n
n
Comment:
Operations $ Maintenance
Yes
No
NA
NE
Is the plant generally clean with acceptable housekeeping?
■
❑
❑
❑
Does the facility analyze process control parameters, for ex: MLSS, MCRT, Settleable Solids, pH, DO, Sludge
■
n
n
n
Judge, and other that are applicable?
Comment:
^-- ^- -
W--
\L-
\IA
\IQ
Type of bar screen
a. Manual
■
b.Mechanical
❑
Are the bars adequately screening debris?
■
❑
n
n
Is the screen free of excessive debris?
®
n
n
n
Is disposal of screening in compliance?
■
❑
n
❑
Is the unit in good condition?
®
n
n
n
Comment:
Aeration Basins
Yes
No
NA
NE
Mode of operation
Ext.
Air
Type of aeration system
Diffused
Is the basin free of dead spots?
■
❑
❑
❑
Are surface aerators and mixers operational?
❑
n
■
n
Are the diffusers operational?
■
❑
❑
n
Is the foam the proper color for the treatment process?
■
❑
❑
❑
Does the foam cover less than 25% of the basin's surface?
■
❑
❑
❑
Is the DO level acceptable?
■
n
n
n
Is the DO level acceptable?(1.0 to 3.0 mg/1)
❑
n
■
❑
Page # 5

Permit: NCO032361
Inspection Date: 02/25/2010
Aeration Basins
Comment: DO 7.7 mg/1
Secondary Clarifier
Is the clarifier free of black and odorous wastewater?
Owner - Facility: The Balsam Center for Hope & Recovery
Inspection Type: Compliance Evaluation
Is the site free of excessive buildup of solids in center well of circular clarifier?
Are weirs level?
Is the site free of weir blockage?
Is the site free of evidence of short-circuiting?
Is scum removal adequate?
Is the site free of excessive floating sludge?
Is the drive unit operational?
Is the return rate acceptable (low turbulence)?
Is the overflow clear of excessive solids/pin floc?
Is the sludge blanket level acceptable? (Approximately % of the sidewall depth)
Comment:
Disinfection -Tablet
Are tablet chlorinators operational?
Are the tablets the proper size and type?
Number of tubes in use?
Is the level of chlorine residual acceptable?
Is the contact chamber free of growth, or sludge buildup?
Is there chlorine residual prior to de -chlorination?
Comment:
Type of system ?
Is the feed ratio proportional to chlorine amount (1 to 1)?
Is storage appropriate for cylinders?
# Is de -chlorination substance stored away from chlorine containers?
Comment:
Are the tablets the proper size and type?
Are tablet de -chlorinators operational?
■nnn
nn■n
■ n n n
■nnn
■nnn
■nnn
■nnn
nn■n
■nnn
■nnn
■nnn
■nnn
® n n n
1
Yes No NA NE
■nnn
■nnn
Page # 6

Permit: NC0032361
Inspection Date: 02/25/2010
De -chlorination
Owner - Facility: The Balsam Center for Hope & Recovery
Inspection Type: Compliance Evaluation
Number of tubes in use?
Comment:
Effluent Pipe
Is right of way to the outfall properly maintained?
Are the receiving water free of foam other than trace amounts and other debris?
If effluent (diffuser pipes are required) are they operating properly?
Comment:
®nnn
® n ❑ n
n0mD
Page # 7

`� IFILE CC .Y
AN®,
NCNB
North Carolina Department of Environment and Natural Resources
Division of Water Quality
Beverly Eaves Perdue Coleen H. Sullins
Governor Director
November 6, 2009
Mr. Tom McDevitt
Evergreen Foundation
28A Oak Street
Waynesville, NC 28786
Dee Freeman
Secretary
Subject: NOTICE OF VIOLATION
NOV-2009-MV-0150
Permit No. NCO032361
The Balsam Center for Hope & Recovery
Wastewater Treatment Plant
Haywood County
Dear Mr. McDevitt:
A review of The Balsam Center for Hope & Recovery's monitoring report for July 2009
showed the following violation:
Parameter
Date
Measuring Frequency
Violation
pH
week of June 28 - July 4
weekly
failure to monitor
Please indicate the correct county name (Haywood) on the top of the monthly report.
Remedial actions, if not already implemented, should be taken to correct any problem.
There were NOT any comments provided on the reverse of the relevant DMR to explain the
violations, nor was the facility status marked as non -compliant. To prevent further action, carefully
review these violations and deficiencies and respond in writing to this office within fifteen (15)
working days of receipt of this letter.
The Division of Water Quality may pursue enforcement actions for this and any additional
violations of State law. If you should have any questions, please do not hesitate to contact
Wanda Frazier at 828-296-4662.
Sincerely,
rl
Roger C. Edwards, Regional Supervisor
Surface Water Protection Section
M. WQ Central Files
ARQ"f_
G:\WPDATA\DEMWQ\Haywood\32361 The Balsam Center\33236 NOV-2009-MV-0150.doc
Nor thCarolina
Alat111 ai'l
North Carolina Division of Water Quality 2090 US Highway 70; Swannanoa, NC 28778 Phone [phone]
Internet: www.ncwaterguality.orq FAX [phone]
Customer Service
1-877-623-6748

weld
EtEmaddLah
NVIRONMENTAL
1 n c Water i Wastewater Servlees
elkg.k We
P.O. Box 954, Cullowhee, NC 28723 (50 West Sylva Shopping Center, Sylva, NC 28779)
Phone: [phone], Fax: f 28 , 8.6- 804r..••,•::.:.--
#'i ¢a.w.ram..ua.sysr.si,.enMo+.+A.ww+r:v.:,rrciONCSatR7ci... • T
E-mail: environmentalinc@aol.�om
i.
August 1, 2009 t
C
Attn.: System Performance Annual Report
North Carolina Division of Water Quality
1617 Mail Service Center
Raleigh, NC 27699-1617 �t
i
Re: Annual Report
NPDES #r-NC003323, 1)
The Balsam Center
Haywood County
The attached document is pursuant to House Bill 1160, the Clean Water Act of 1999,
which -was signed into law by the Governor on July 21, 1999. The legislation is intended
to instill public oversight by requiring spill notification and annual reporting by all entities
owning or operating wastewater treatment facilities in the state of North Carolina.
Concerned persons may obtain more detailed information concerning the above
referenced facility by contacting me at [phone] or Don Smith at
[phone].
Since/rely,,
Mark Teague
Operator in Responsible Charge
Encl.: Annual Report
CC: Don Smith, Smoky Mountain Center
'
DENR - WATER QUALITY
POINT SOURCE BRA' NCH

PERFORMANCE ANNUAL KEPORT
I. General Information
Facility and System Name:
The Balsam Center
Timberlane Road
Haywood County
Permit: NCO032361
Owner:
Smoky Mountain Center
P.O. Box 127
Sylva, NC 28779
Operator:
Environmental, Inc.
ORC:
Mark Teague
P.O. Box 954
Cullowhee, NC 28723
Description of Collection System or Treatment Process:
The Smoky Mountain Center operates an existing wastewater treatment system consisting of an
extended aeration type system, with a clarifier, chlorine contact basin, chlorine tablet feeder,
and dechlorination on Timberlane Road west of Waynesville, Haywood County, NC. Discharge
from said treatment is released into Richland Creek, which are classified Class B waters in the
French Broad River Basin.
II. PERFORMANCE
Summary of System Performance July 1, 2008 to June 30, 2009
July 14, 2008: The Balsam Center received a notice of violation for failure to monitor total
chlorine residual twice weekly for the week of 2/2/08. Total chlorine residual was monitored
and the discharge monitoring report was amended. In addition, no bypasses or overflows
occu rred .
III. NOTIFICATION
A copy of this report is available by contacting:
Balsam Center
Smoky Mountain Center
P.O. Box 127
Sylva, NC 28779
IV. CERTIFICATION
I certify under penalty of law that this report is complete and accurate to the best of my
knowledge. I further certify this report has been made available to users or customers of the
Balsam Center.
Mark Teague
Operator in Responsible Charge
Environmental, Inc. 8/1/09

NC®ENR -- - U
North Carolina Department of Environment and Natural Resources
Beverly.Eaves Perdue
Governor
Mr. Tom McDevitt
Evergreen Foundation
28A Oak Street
Waynesville, NC 28786
Dear Mr. McDevitt:
Division of Water Quality
Coleen H. Sullins
Director
SURFACE WATER PROTECTION SECTION
August 13, 2009
Subject:
Dee Freeman
Secretary
NOTICE OF VIOLATION
NOV-2009-LV-0316
Permit No. NCO032361
The Balsam Center
Haywood County
A review of The Balsam Center for Hope & Recovery's monitoring report for April 2009
showed the following violation:
Parameter
Date
Limit Value
Reported Value
Limit Type
Total Ammonia
Nitrogen
04/30/09
6 mg/I
6.58 mg/I
Monthly Average
Exceeded
Remedial actions, if not already implemented, should be taken to correct any problem.
Since the comments section on the DMR required an explanation for the subject violation, it is
not requested that another response be submitted, unless an explanation was not provided or
should you have additional information concerning the violation(s). Please submit them to the
attention of Wanda Frazier.
The Division of Water Quality may pursue enforcement actions for this and any
additional violations. If the violations are of a continuing nature, not related to operation and/or
maintenance problems, and you anticipate remedial construction activities, then you may wish
to consider applying for a Special Order by Consent. You may contact Keith Haynes of this
office for additional information.
If you should have any questions, please do not hesitate to contact Wanda Frazier or me
at 828-296-4500.
cc: WQ Central Files
W%A:ff0 FR1
Sincerely,
Roger C. Edwards, Regional Supervisor
Surface Water Protection Section
14) AhCarolina
Naturally
North Carolina Division of Water Quality 2090 U.S. Highway 70; Swannanoa, N.C. 28778 Phone [phone]
Customer Service 1-877-623-6748 Internet: www.ncwaterguality.org FAX [phone]

��A
A kT;-WYWA
4 U KE­]FILE Cony
NC®ENtt
North Carolina Department of Environment and Natural Resources
Division of Water Quality
Beverly Eaves Perdue Coleen H. Sullins Dee Freeman
Governor
Mr. Ralph Wright -Murphy
Evergreen Foundation
PO Box 127
Sylva, NC 28779
Dear Mr. Wright -Murphy:
Director
SURFACE WATER PROTECTION SECTION
August 3, 2009
Subject: NOTICE OF VIOLATION
NOV-2009-LV-0316
Secretary
Permit No. NCO032361
The Balsam Center for Hope & Recovery
Haywood County
A review of The Balsam Center for Hope & Recovery's monitoring report for April 2009
showed the following violation:
Parameter
Date
Limit Value
Reported Value
Limit Type
Total Ammonia
Nitrogen
04/30/09
6 mg/I
6.58 mg/I
Monthly Average
Exceeded
Remedial actions, if not already implemented, should be taken to correct any problem.
Since the comments section on the DMR required an explanation for the subject violation, it is
not requested that another response be submitted, unless an explanation was not provided or
should you have additional information concerning the violation(s). Please submit them to the
attention of Wanda Frazier.
The Division of Water Quality may pursue enforcement actions for this and any
additional violations. If the violations are of a continuing nature, not related to operation and/or
maintenance problems, and you anticipate remedial construction activities, then you may wish
to consider applying for a Special Order by Consent. You may contact Keith Haynes of this
office for additional information.
If you should have any questions, please do not hesitate to contact Wanda Frazier or me
at 828-296-4500.
xc: WQ Central FilegIM- -1- ile
Sincerely,
Roger C. Edwards, Regional Supervisor
Surface Water Protection Section
WorehCarolina
,Vatura!!y
North Carolina Division of Water Quality 2090 US Highway 70; Swannanoa, N.C. 28778 Phone: [phone]
Customer Service 1-877-623-6748 Internet: www.ncwaterguality.org FAX: [phone]

CDENR
North Carolina Department of Environment and Natural Resources
Division of Water Quality
Beverly Eaves Perdue Coleen H. Sullins Dee Freeman
Governor Director Secretary
SURFACE WATER PROTECTION SECTION
May 5, 2009
Mr. Ralph Wright -Murphy
Evergreen Foundation
PO Box 127
Sylva, NC 28779,
SUBJECT: Compliance Evaluation Inspection
The Balsam Center for Hope & Recovery
Permit No: NCO032361
Haywood County
Dear Mr. Wright -Murphy:
Enclosed please find a copy of the Compliance Evaluation Inspection form from the
inspection conducted on April 28, 2009. The facility was found to be in compliance with permit
limits. The following items need immediate attention.
1. Toxicit
The wastewater appeared unusually dark and foamy. It may have received a toxic shock,
perhaps from cleaning agents used at the facility. The septic tank was recently pumped,
however, the dark foam still persists. Please make the staff aware of the negative impacts
on the wastewater treatment plant when using strong disinfectants and cleaning agents.
2. Pumping
The contract operator needs to pump the wastewater treatment plant and reseed it, in an
effort to restore a healthy bacterial population.
3. Equipment
A motor and blower are needed. There is only one working motor and blower.
Please refer to the enclosed inspection report for additional observations and comments.
If you or your staff should have any questions, please call me at 828-296-4500 extension 4662.
Enclosure
cc: Mark Teague, Environmental Inc. — contract ORC
Central Files
Wanda P. Frazier
Environmental Specialist
Sincerely,
J
SURFACE WATER PROTECTION — ASHEVILLE REGIONAL OFFICE One
Location: 2090 U.S. Highway 70, Swannanoa, NC 28778 NOi111C�lI011lla
Phone: [phone]\FAX: [phone]\Customer Service: 1-877-623-6748 //
Internet: www.ncwaterguality.org Natl�ml�ly

United States Environmental Protection Agency
Form Approved.
EPA Washington, D.C. 20460
OMB No. 2040-0057
Water Compliance Inspection Report
Approval expires 8-31-98
Section A: National Data System Coding (i.e., PCS)
Transaction Code NPDES yr/mo/day Inspection Type Inspector Fac Type
1 I NI 2 i 51 31 NCO032361 Ill 121 09/04/28 117 181 CI 19I SI 201 I
Remarks
211IIIIII1 ililililiilililiiiiililliiiliiiiiliiilIll
Inspection Work Days Facility Self -Monitoring Evaluation Rating B1 QA ------------- ------------- Reserved ----------------------
67 i 1.0 169 70I 3 I 711 i 72 I N I 731 I 174 751 I I I I I I i 80
I I
Section B: Facility Data
Name and Location of Facility Inspected (For Industrial Users discharging to POTW, also include
Entry Time/Date
Permit Effective Date
POTW name and NPDES permit Number)
The Balsam Center for Hope & Recovery
01:00 PM 09/04/28
06/12/01
Exit Time/Date
Permit Expiration Date
PO Box 127
Sylva NC 28779
01:15 PM 09/04/28
11/01/31
Name(s) of Onsite Rep resentative(s)/Titles(s)/Phone and Fax Number(s)
Other Facility Data
Mark Fredrick Teague//828-293-9396 /
Mark Fredrick Teague/ORC/828-293-9396/
Name, Address of Responsible Official/Title/Phone and Fax Number
Contacted
Ralph Wright-Murphy,PO Box 127 Sylva NC 28779/Officer/828-586-5501/
NO
Section C: Areas Evaluated During Inspection (Check only those areas evaluated)
Permit IM Operations & Maintenance IM Records/Reports ® Facility Site Review
Effluent/Receiving Waters
Section D: Summary of Finding/Comments Attach additional sheets of narrative and checklists as necessary)
(See attachment summary)
Name(s) and Signature(s) of Inspector(s) Agency/Office/Phone and Fax Numbers Date
Wanda P Frazier ARO WQ//828-296-4500 Ext.4662/
Signature of Management Q A Reviewer Agency/Office/Phone and Fax Numbers Date
i
EPA For 3560-3 (Rev 9-94) Previous editions are obsolete.
Page # 1

A'
NPDES yr/mo/day Inspection Type
N00032361 I11 12I 09/04/28 117 18ICI
Section D: Summary of Finding/Comments (Attach additional sheets of narrative and checklists as necessary)
The wastewater appeared unusually dark and foamy.
It may have received a toxic shock, perhaps from cleaning agents used at the facility.
The septic tank was recently pumped, however, the dark foam still persists.
The contract operator is going to pump the plant and reseed, in an effort to restore a healthy bacterial
population.
A motor and blower are needed. There is only one working motor and blower.
Page # 2

Permit: NCO032361 Owner - Facility: The Balsam Center for Hope & Recovery
Inspection Date: 04/28/2009 Inspection Type: Compliance Evaluation
Permit
Yes
no
NA
rat
(If the present permit expires in 6 months or less). Has the permittee submitted a new application?
n
n
n
Is the facility as described in the permit?
®
n
n
n
# Are there any special conditions for the permit?
❑
L9
❑
❑
Is access to the plant site restricted to the general public?
is
❑
❑
❑
Is the inspector granted access to all areas for inspection?
®
n
❑
n
Comment:
Bar Screens
Yes
No
NA
NE
Type of bar screen
a.Manual
b.Mechanical
❑
Are the bars adequately screening debris?
®❑
❑
❑
Is the screen free of excessive debris?
®
n
n
n
Is disposal of screening in compliance?
®❑
❑
❑
Is the unit in good condition?
®n
n
n
Comment:
Aeration Basins
Yes
No
NA
NE
Mode of operation
Ext. Air
Type of aeration system
Diffused
Is the basin free of dead spots?
®❑
❑
❑
Are surface aerators and mixers operational?
❑
❑
M
❑
Are the diffusers operational?
®
n
n
n
Is the foam the proper color for the treatment process?
n
®
n
n
Does the foam cover less than 25% of the basin's surface?
■
n
❑
n
Is the DO level acceptable?
❑
❑
❑
Is the DO level acceptable?(1.0 to 3.0 mg/1)
®❑
❑
❑
Comment: Color of foam was very dark, indicating filamentous overgrowth or toxic
shock to the system.
Secondary Clarifier
Yes
No
NA
NE
Is the clarifier free of black and odorous wastewater?
S
0
n
❑
Is the site free of excessive buildup of solids in center well of circular clarifier?
❑
❑
in
❑
Page # 3

s
Permit: NCO032361 Owner - Facility: The Balsam Center for Hope & Recovery
Inspection Date: 04/28/2009 Inspection Type: Compliance Evaluation
Secondary Clarifier
Yes
No
NA
NE
Are weirs level?
®❑
n
n
Is the site free of weir blockage?
®
n
n
❑
Is the site free of evidence of short-circuiting?
®
n
n
n
Is scum removal adequate?
®❑
❑
❑
Is the site free of excessive floating sludge?
n
n
n
Is the drive unit operational?
❑
❑
®
❑
Is the return rate acceptable (low turbulence)?
®
n
n
n
Is the overflow clear of excessive solids/pin floc?
®
n
n
n
Is the sludge blanket level acceptable? (Approximately''/4 of the sidewall depth)
®
n
n
n
Comment:
Disinfection -Tablet
Yes
No
NA
NE
Are tablet chlorinators operational?
®
n
n
n
Are the tablets the proper size and type?
®
n
n
n
Number of tubes in use?
4
Is the level of chlorine residual acceptable?
❑
❑
❑
Is the contact chamber free of growth, or sludge buildup?
®❑
n
n
Is there chlorine residual prior to de -chlorination?
®❑
n
n
Comment:
Type of system ?
Tablet
Is the feed ratio proportional to chlorine amount (1 to 1)?
n
n
®
n
Is storage appropriate for cylinders?
n
n
®
o
# Is de -chlorination substance stored away from chlorine containers?
❑
❑
is
❑
Comment:
Are the tablets the proper size and type?
®
Cl
❑
❑
Are tablet de -chlorinators operational?
n
n
n
Number of tubes in use?
4
Comment:
Operations & Maintenance
Yes
No
NA
NE
Is the plant generally clean with acceptable housekeeping?
®
n
n
n
Page # 4

Permit: NCO032361
Inspection Date: 04/28/2009
Operations & Maintenance
Owner - Facility: The Balsam Center for Hope & Recovery
Inspection Type: Compliance Evaluation
V.. Aln NA MIZ
Does the facility analyze process control parameters, for ex: MLSS, MCRT, Settleable Solids, pH, DO, Sludge ® n n n
Judge, and other that are applicable?
Comment:
Page # 5

ENVIRONMENTAL
1 n e. Water a wastewater smrwicag
P.O. Box 954 (5690 Old Cullowhee Road), Cullowhee, North Carolina, 28723
Phone.: [phone], Fax; [phone]
E-mail: envl*[e-mail]
August 1, 2007
Attn.: System Performance Annual
North Carolina Division of Wi
1617 Mail Service Center
Raleigh, NC 27699-1617
Re: Annual Report
NPDES # NCO032361
The Balsam Center
Haywood County
The attached document is pursuant to. He
which was signed into law by the Govern
to instill public oversight by requiring spi
owning or operating wastewater treatme
'keport`
Qualityter
y
0
DENR . WATER OUALITY
POINT SOURCE BRANCH
fuse Bill 1160, the Clean Water Act of 1999,
Dr on July 21, 1999. The legislation is intended
I notification and annual reporting by all entities
it facilities in the state of North Carolina.
Concerned persons may obtain more detpiled information concerning the above
referenced facility by contacting me at (828). 293-9396 or Don Smith at
[phone].
Sincerely,
A"two
Gray Wike
Operator in Responsible Charge
Encl.: Annual Report
CC: . Don Smith, Smoky Mountain Center

. �OF �N ATF9Q
�O Gy
Michael F. Easley, Governor
ONa William G. Ross Jr., Secretary
Drthh Carolina Department of )nment and Natural Resources
Coleen H. Sullins, Director
Division of Water Quality
Asheville Regional Office
SURFACE WATER PROTECTION SECTION
Mr. Ralph Wright -Murphy
Evergreen Foundation
P.O. Box 127
Sylva, North Carolina 28779
Dear Mr. Wright -Murphy:
September 30, 2008
SUBJECT: Compliance Sampling Inspection
Status: Compliant
The Balsam Center WWTP
Permit No: NCO032361
Haywood County
Enclosed please find a copy of the Compliance Sampling Inspection form from the
inspection conducted on September 18, 2008. The facility appeared to be in compliance
with permit NC0032361. Mr. Wike is doing a fine job of operating this facility.
Please refer to the enclosed inspection report for additional observations and
comments. If you or your staff have any questions, please call me at 828-296-4500, Ext.
4667.
SinEetCantwell
y,
Environmental Specialist
Enclosure
�Asheauiile kte""'s
DWQ Central Files
Environmental Inc./ ORC w/ attachment
G:\WPDATA\DEMWQ\Haywood\32361 The Balsam Center\32361-CSI.08.doc
2090 U.S. Highway 70, Swannanoa, NC 28778 Telephone: [phone] Fax: [phone] Customer Service 1 877 623-6748
o�xe
NhCarolina
Natumlly

E
United States Environmental Protection Agency
Form Approved.
EPA Washington, D.C. 20460
OMB No. 2040-0057
Water Compliance inspection Report
Approval expires 8-31-98
Section A: National -Data System Coding (i.e., PCS)
Transaction Code NPDES yr/mo/day Inspection Type Inspector Fac Type
1 I N 2 I sI 31 NCO032361 111 121 08/09/18 j 17 181 cl 191 cl 201
LJ l J LJ t=! LJ
Remarks
21111111111111111111111111111111111111111111111116
Inspection Work Days Facility Self -Monitoring Evaluation Rating B1 QA ---------- —-------- —Reserved —---------- ---
67I 169 70 U 71 U 72 UN 73I I 174 751 I I I I I I 180
i� W
Section B: Facility Data
Name and Location of Facility Inspected (For Industrial Users discharging to POTW, also include
Entry Time/Date
Permit Effective Date
POTW name and NPDES permit Number)
The Balsam Center for Hope & Recovery
01.25 PM 08/09/18
06/12/01
Exit Time/Date
Permit Expiration Date
Po Box 127
Sylva.NC 28779
02:05 PM 08/09/18
11/01/31
Name(s) of Onsite Representative(s)/Titles(s)/Phone and Fax Number(s)
Other Facility Data
Name, Address of Responsible Official/Title/Phone and Fax Number
Contacted
Ralph Wright-Murphy,PO Box 127 Sylva NC 28779/Officer/828-586-5501/ No
Section C: Areas Evaluated During Inspection (Check only those areas evaluated)
Permit Operations & Maintenance 0 Records/Reports Self -Monitoring Program
Facility Site Review
Section D: Summary of Finding/Comments (Attach additional sheets of narrative and checklists as necessary)
(See attachment summary)
Name(s) and Signature(s) of Inspector(s) ' Agency/Office/Phone and Fax Numbers Date
Janet Cantwell ARO WQ//828-296-4500 Ext.4667/
Signatur of Management QQAA Reviewer Agency/Office/Phone and Fax Numbers Date
p
EPA Form 3560-3 (Rev 9-94) Previous editions are obsolete.
Page # 1

NPDES yr/mo/day Inspection Type
31 NCO032361 I11 12I 08/09/18 I1� 18LSI
Section D: Summary of Finding/Comments (Attach additional sheets of narrative and checklists as necessary)
Gray Wike/ ORC assisted in the inspection of this facility.
Operator stated the septic tank was pumped 9/15/08.
Log book was present on site.
Annual Performance Report has been filed.
Compliance Sampling was done during the inspection and will be sent separately when
received from the lab.
Page # 2

Permit: NCO032361 Owner - Facility: The Balsam Center for Hope & Recovery
Inspection Date: 09/18/2008 Inspection Type: Compliance Sampling
Permit
Yes
No
NA NE
(If the present permit expires in 6 months or less). Has the permittee submitted a new application?
❑
❑.
® ❑
Is the facility as described in the permit?
®❑
❑ ❑
# Are there any special conditions for the permit?
❑
■
❑ ❑
Is access to the plant site restricted to the general public?
®❑
❑ ❑
Is the inspector granted access to all areas for inspection?
®❑
❑
❑
Comment:
Operations & Maintenance
Yes
No
NA
NE
Is the plant generally clean.with acceptable housekeeping?
■
❑
❑
❑
Does the facility analyze process control parameters, for ex: MLSS, MCRT, Settleable Solids, pH, DO, Sludge ■
❑
❑
❑
Judge, and other that are applicable?
Comment:
Record Keeping
Yes
No
NA
NE
Are records kept and maintained as required by the permit?
■
❑
❑
❑
Is all required information readily available, complete and current?
■
❑
❑
❑
Are all records maintained for 3 years (lab. reg. required 5 years)?
❑
❑
❑
■
Are analytical results consistent with data reported on DMRs?
❑
❑
❑
■
Is the chain -of -custody complete?
❑
Cl
❑
■
Dates, times and location of sampling
❑
Name of individual performing the sampling
❑
Results of analysis and calibration
❑
Dates of analysis
❑
Name of person performing analyses
❑
Transported COCs
❑
Are DMRs complete: do they include all permit parameters?
■
❑
❑
❑
Has the facility submitted its annual compliance report to users and DWQ?
■
❑
❑
❑
(If the facility is = or > 5 MGD permitted flow) Do they operate 24/7 with a certified operator on each shift?
❑
❑
■
❑
Is the ORC visitation log available and current?
■
❑
❑
❑
Is the ORC certified at grade equal to or higher than the facility classification?
■
❑
❑
❑
Is the backup operator certified at one grade less or greater than the facility classification?
■
❑
❑
❑
Is a copy of the current NPDES permit available on site?
■
❑
❑
❑
Page # 3

Permit: NCO032361
Inspection Date: 09/18/2008
Record Keeping
Facility has copy of previous year's Annual Report on file for review?
Comment:
Aeration Basins
Owner - Facility: The Balsam Center for Hope & Recovery
Inspection Type: Compliance Sampling
Mode of operation .
Type of aeration system
Is the basin free of dead spots?
Are surface aerators and mixers operational?
Are the diffusers operational?
Is the foam the proper color for the treatment process?
Does the foam cover less than 25% of the basin's surface?
Is the DO level acceptable?
Is the DO level acceptable?(1.0 to 3.0 mg/1)
Comment:
Secondary Clarifier
Is the clarifier free of black and odorous wastewater?
Is the site free of excessive buildup of solids in center well of circular clarifier?
Are weirs level?
Is the site free of weir blockage?
Is the site free of evidence of short-circuiting?
Is scum removal adequate?
Is the site free of excessive floating sludge?
Is the drive unit operational?
Is the return rate acceptable (low"turbulence)?
Is the overflow clear of excessive solids/pin floc?
Is the sludge blanket level acceptable? (Approximately'% of the sidewall depth)
Comment:
Disinfection -Tablet
Are tablet chlorinators operational?
Are the tablets the proper size and type?
Number of tubes in use?
Yes No NA NE
Ext. Air
Diffused
®❑❑❑
❑ ❑ ■ ❑
0000
®❑ ❑ ❑
■❑❑❑
❑ ❑ ❑ ■
❑ ❑ ❑ ■
Yes No NA NE
■ ❑ ❑ ❑
❑❑■❑
■❑❑❑
■ ❑ ❑ ❑
■ ❑ ❑ ❑
■❑❑❑
❑❑■❑
■ ❑ ❑ ❑
■❑❑❑
❑❑❑■
Yes No NA NE
Page # 4

Permit: NC0032361
Inspection Date: 09/18/2008
Disinfection -Tablet
Is the level of chlorine residual acceptable?
Is the contact chamber free of growth, or sludge buildup?
Is there chlorine residual prior to de -chlorination?
Comment:
Type of system ?
Is the feed ratio proportional to chlorine amount (1 to 1)?
Is storage appropriate for cylinders?
# Is de -chlorination substance stored away from chlorine containers?
Comment:
Are the tablets the proper size and type?
Are tablet de -chlorinators operational?
Number of tubes in use?
Comment:
Owner - Facility: The Balsam Center for Hope & Recovery
Inspection Type: Compliance Sampling
Yes No NA ,NE
*0Cl
®❑ Cl ❑
® ❑.❑ ❑
Yes No NA NE
Tablet
®❑ ❑ ❑
❑❑■❑
■ ❑ ❑ ❑
®❑❑❑
■ ❑ ❑ ❑
4
Page # 5

County:
VU''�Pi70D
River Basin
FRB
Report To
AROSP
Collector:
J CANTWELL
Region:
ARO
Sample Matrix:
WASTEWATER
Loc. Type:
EFFLUENT
Emergency Yes/No
COC Yes/No
11 Location ID:
Visitic
Loc. Descr.: BALSAM CENTER
Collect Date: 09/18/2008 1 Collect Time:: 13:55
Sample Qualifiers and Comments
Sample ID:
AB35697
PO Number#
ARO
Date Received:
09/1812008
Time Received:
15:20
Labworks LoginlD
KJIMISON
Date Reported:
10/3/08
Report Generated:
10/03/2008
Sample Depth
Routine Qualifiers
For a more detailed description of these qualifier codes refer to www.dwqlab.org under Staff Access
A -Value reported is the average of two or more determinations
B1-Countable membranes with <20 colonies; Estimated N3-Estimated concentration is < PQL and >MDL
B2-Counts from all filters were zero.
NE -No established PQL
B3- Countable membranes with more than 60 or 80 colonies; Estimated P-Elevated PQL due to matrix interference and/or sample dilution
B4-Filters have counts of both >60 or 80 and < 20; Estimated Q1-Holding time exceeded prior to receipt at lab.
ed follon rec 'r'��'^"��w,.,f,
B5-Too many colonies were present; too numerous to count (TNTC) f. Ject'`
Q2-Holding time exceedw
PQL- Practical QuantitatiAi to than , d,,g to
J2- Reported value failed to meet QC criteria for either precision or accuracy; Estimated • -> i0,, �;� t n*:Me�7!.•ectee" r __. •_.• , �•-
b4"
JU- Samples analyzed for tli?s co466' [t bu3-The sample matrix interfered with the ability to make any accurate determination; Estimated
X1- Sample not analyzed for this nE
J6-The lab analysis was from an unpreserved or improperly chemically preserved sample; Estimated
N1-The component has been tentatively identified based on mass spectral library search and has an estimated value [�
O 8 20
ARO
Laboratory Section>> 1623 Mail Service Center, Raleigh, NC 27699-1623 [phone]
WATER QUALITY SECTION
�cwF\►R-LE REGIOr1_ ___ A� IC

Location ID: BALSAM CTR
—
NC lnWQQ Laboratory Section Results
Sample ID
Collect Date:
AB35697
09/18/2008
Loc. Descr.: BALSAM CENTER
Collect Time::
13:55
Visit ID
Anaiyre name F(AL Result Qualifier Units Analyst/Date Approved By /Date
..Y..- `..11.. ...... "-""'M• `7 ��
�.A
-li
KJIMISUN
SMATHIS
Method Reference
9/18/08
9/19/08
BOD, 5-Day in liquid 2.0
6.7
mg/L
KJIMISON
MOVERMAN
Method Reference APHAS210B
9/18/08
1012/08
Coiiforrn, MF Fecal in liquid 1
24 B1
CFU/100ml
KJIMISON
MOVERMAN
Method Reference APHA9222D-20th
9118/08
9/25/08
Residue Suspended in liquid 62
42
mg/L
KJIMISON
MOVERMAN
Method Reference APHA2540D-20th
9/23108
10/2/08
Laboratory Section>> 1623 Mail Service Center, Raleigh, NC 27699-1623 (919) 7333908 Page 2 of 2

f
County:
`i YW00
'River Basin
FRB
Report To
AROSP
Collector:
J CANTWELL
Region:
ARO
Sample Matrix:
WASTEWATER
Loc.Type:
EFFLUENT
Emergency Yes/No
COC Yes/No
Location ID:
Sample ID:
AB35841
. �•. rye,
�
PO Number #
8W7307
ti S "' • S. y
Date Received:
Time Received:
09/24/2008
03:00
:5
ems-
Labworks LoginlD
SMATHIS
Date Reported:
10/3108
Report Generated:
10/03/2008
VisitlD
Loc. Descr.: BALSAM CTR 32361
^///��'
t=
II
1617 09
Collect Date: 09/1812008 I Collect Time:: 00:00 I Sample Depth
Sample Qualifiers and Comments
Routine Qualifiers
For a more detailed description of these
qualifier codes refer to www.dwqlab.org under Staff Access
A -Value reported is the average of two or more determinations
B1-Countable membranes with <20 colonies; Estimated
N3-Estimated concentration is < PQL and >MDL
B2-Counts from all filters were zero.
NE -No established PQL
B3- Countable membranes with more than 60 or 80 colonies; Estimated
P-Elevated PQL due to matrix interference and/or sample dilution
B4-Filters have counts of both >60 or 80 and < 20; Estimated
Q1-Holding time exceeded prior to receipt at lab.
BS-Too many colonies were present; too numerous to count (TNTC)
Q2- Holding,exceeded fo
following receipt by lab
J2- Reported value failed to meet QC criteria for either precision or accuracy; Estimated
PQL- Practical Quantitation L it Z-sty 23i5at�q��n9ft
.
J3-The sample matrix interfered with the ability to make any accurate determination; Estimated U- Samples analyzed for this - htppund but'r1j",0 %-q; ,it rw..•1ti,.1. _
X1- Sample not analyzed for t�is compou
J6-The lab analysis was from an unpreserved or improperly chemically preserved sample; Estimated .:_
is •. L-V9-((lvi'r
NI -The component has been tentatively identified based on mass spectral library search and has an estimated value 5'
LAB
Laboratory Section>> 1623 Mail Service Center, Raleigh, NC 27699-1623 [phone]
OCT - 8 2008
WATER QUALITY SECTION

NC DWQ, Laboratory Section Results Sample ID AB35841
:ion ID: SALSAMCTR32361
Collect Date: 09/18l2008
Descr.:" BALSAM CTR 32361
Collect Time:: 00:00
D
NUT
Una IF Analyte Name
Sample temperature at receipt by lab
Method Reference
NIi3 as N In liquid
Method Reference LaclO-107-06-1-J
PQL Result Qualifier
0.02
1.8
AnalystlDate Approved By
°C DSAUNDERS SMATMS
9/24/08 9/24108
mg/LasN MOVERMAN CGREEN
9/24/08 10/3/08
Laboratory Section>> 1623 Mail Service Center, Raleigh, NC 27699-1623 [phone] Page 2 of 2

C
WA)F Michael F. Easley, Governor
William G. Ross Jr., Secretary
\C, I L E C 0411 Car-lin artment of Environment and Natural Resources
CO
' u Coleen H. Sullins, Director
> Division of Water Quality
O `C
Asheville Regional Office
SURFACE WATER PROTECTION SECTION
A
July 14, 2008
CERTIFIED MAIL
RETURN RECEIPT REQUESTED 7002 0460 0001 9899 7255
Mr. Don Smith, Coordinator/ Facilities Maint SMC
Evergreen Foundation
P.O. Box 127
Sylva, North Carolina 28779
Subject: NOTICE OF VIOLATION
NOV-2008-MV-0055
Permit No. NCO032361
The Balsam Center for Hope & Recovery
Wastewater Treatment Plant
Haywood County
Dear Mr. Smith:
A review of The Balsam Center for Hope & Recovery's monitoring report for February 2008 showed the
following violation:
Parameter
Date
Measuring
Violation
Frequency
Total Residual Chlorine
02/02/2008
2 X / Week
Failure to monitor twice
weekly
It was also noted that the Compliance box on the back of the DMR was marked "Compliant" when in fact it
should have been marked "Non -Compliant" with an explanation of the reason for the non-compliance.
Remedial actions should be taken to correct this -problem. The Division of Water Quality may pursue
enforcement action for this and any additional violations of State law.
To prevent further action, carefully review these violations and deficiencies and respond in writing to this
office within 10 working days of receipt of this letter. You should address the causes of non-compliance and all
actions taken to prevent the recurrence of similar situations.
If you should have any questions, please do not hesitate to contact Janet Cantwell or me at 828/296-4500. .
Sincerely,
Roger C. Edwards, Regional Supervisor
Surface Water Protection Section
DWQ Central Files
Bob Guerra/ Enforcement Files
Environmental Inc./ ORC
G:\WPDATA\DEMWQ\Haywood\32361 The Balsam Center\NOV-2008-MV-0055.32361.doc
None Carolina
Ntura!!y .
North Carolina Division of Water Quality 2090 U.S. Highway 70 Swannanoa, N.C. 28778 Phone[phone] Customer Service
Internet: www.ncwatergualitV.org FAX [phone]
CVO

E
iwadi&-"
EINA
IS vinGNM`ENTAL
Inc.•
P.O. Box 954 (5690 Old Cullowhee Road), Cullowhee, North Carolina, 28723
Phone: [phone], Fax: [phone]
E-mail: [e-mail]
August 1, 2007
Attn.: System Performance Annual Report
North Carolina Division of Water Quality
1617 Mail Service Center
Raleigh, NC 27699-1617
Re: Annual Report
NPDESY# _ NC0032361
The Balsam Center=
Haywood County
The attached document is pursuant to House Bill 1160, the Clean Water Act of 1999,
which was signed into law by the Governor on July 21, 1999. The legislation is intended
to instill public oversight by requiring spill notification and annual reporting by all entities
owning or operating wastewater treatment facilities in the state of North Carolina.
Concerned persons may obtain more detailed information concerning the above
referenced facility by contacting me at [phone] or Don Smith at
[phone].
Sincerely,
Mark Teague
Operator in Responsible Charge
Encl.: Annual Report
CC: Don Smith, Smoky Mountain Center

NCE ANNUAL mu?ORT
I.
II.
General Information
Facility and System Name:
Owner:
Operator:
ORC:
The Balsam Center
Timberlane Road
Haywood County
Permit: NCO032361
Smoky Mountain Center
P.O. Box 127
Sylva, NC 28779
Environmental, Inc.
Mark Teague
P.O. Box 954
Cullowhee, NC 28723
Description of Collection System or Treatment Process:
The Smoky Mountain Center operates an existing wastewater treatment system consisting of an
extended aeration type system, with a clarifier, chlorine contact basin, chlorine tablet feeder,
and dechlorination on Timberlane Road west of Waynesville, Haywood County, NC. Discharge
from said treatment is released into Richland Creek, which are classified Class B waters in the
French Broad River Basin.
PERFORMANCE
Summary of System Performance 3uly 1, 2006 to 3une 30, 2007
Analytical results indicate that no permitted monthly limits were exceeded during the reporting
period. In addition, no bypasses or overflows occurred.
III. NOTIFICATION
A copy of this report is available by contacting:
Balsam Center
Smoky Mountain Center
P.O. Box 127
Sylva, NC 28779
IV. CERTIFICATION
I certify under penalty of law that this report is complete and accurate to the best of my
knowledge. I further certify this report has been made available to users or customers of the
Balsam Center.
Mark Teague
Operator in Responsible Charge
Environmental, Inc. 8/1/07

\O�QF W A TF9pG Michael F. Easley, Governor
y William G. Ross Jr., Secretary
C North Carolina Department of Environment and Natural Resources
5 Coleen H. Sullins, Director
Division of Water Quality
September 21, 2007
CERTIFIED MAIL 7002 0500 0002 6814 4776
RETURN RECEIPT REQUESTED
The Balsam Center for Hope and Recovery
Mr. Don Smith
P.O. Box 127
Sylva, NC 28779
Subject: NOTICE OF VIOLATION - NOV- 2007- LR- 0057
The Balsam Center for Hope and Recovery WWTP NCO032361
Haywood County
Dear Mr. Smith:
This is to inform you that the Division of Water Quality has not received your monthly monitoring report for July
2007 after the required reporting date. This is in violation of Part II, Condition D(2) of the NPDES permit, as well as 15A
NCAC 2B .506(a), which requires the submittal of Discharge Monitoring Reports no later than the thirtieth (301h) day
following the reporting period. Failure to submit reports as required will subject the violator to the assessment of a
civil penalty of up to $25,000 per violation. You will be considered noncompliant with the self -monitoring requirements
of your NPDES permit until the report has been submitted.
Please submit the June 2007 DMR report within 15 days of receipt of this notice if you have not yet
submitted it. To prevent further action, please submit future monthly reports within the above -mentioned
timeframe to avoid further enforcement actions.
The Division must take these steps because timely submittal of discharge monitoring reports is essential to the
efficient operation of our water quality programs. We appreciate your assistance in this matter. If you have any questions
about this letter or Discharge Monitoring Reports, please contact me at 919-733-5083, extension 539.
Sincerely,
zax
Bob Guerra
Western Region NPDES Unit
cc:I,AIstevllleSrfacb l/Uater Protection Supervisor`"!
Central Files
D�CE VI
SEP 2 5 2007
WATER QUALITY SECTION
ASHEVILLE REGIONAL OFFICE
N"�o,e Carolina
dvatumlly
North Carolina Division of Water Quality 1617 Mail Service Center Raleigh, NC 27699-1617 Phone [phone] Customer Service
Internet: h2o.enr.state.nc.us 512 N. Salisbury St. Raleigh, NC 27604 FAX [phone]
An Equal Opportunity/Affirmative Action Employer-50% Recycled/10% Post Consumer Paper

North Carolina Department
Michael F. Easley, Governor
William G. Ross Jr., Secretary
ironment and Natural Resources
Coleen H. Sullins, Director
Division of Water Quality
Asheville Regional Office
SURFACE WATER PROTECTION
June 11, 2007 � 1 LE
�sawca*--w�Ae.,...w+m.e�wJ,
Mr. Bill Hambrick, Deputy Area Director
Evergreen Foundation
P.O. Box 127
Sylva, North Carolina 28779
SUBJECT: Compliance Evaluation Inspection
Status: Compliant
Evergreen Foundation
The Balsam Center WWTP
Permit No: NCO032361
Haywood County
Dear Mr. Hambrick:
Enclosed please find a copy of the
the inspection conducted on May 22, 2007
with permit NC0032361. Mr. Williams, the
facility.
Compliance Evaluation Inspection form from
. The facility appeared to be in compliance
operator, is doing a fine job of operating this
Please refer to the enclosed inspection report for additional observations and
comments. If you or your staff have any questions, please call me at 828-296-4500, ext.
4667.
Sincerely,
E'
�anetantwell
Environmental Specialist
Enclosure
-�c WDP TM h Yrvitil0 t�if- -
WQ Central Files w/ attachment
Environmental Inc./ORC w/ attachment
2090 U.S. Highway 70, Swannanoa, NC 28778 Telephone: [phone] Fax: [phone] Customer Service 1 877 623-6748
NorthCarolina
Natumllry

C
United States Environmental Protection Agency
Washington, D.C. 20460
EPA
Form Approved.
OraB No. 2040-0057
Water Compliance Inspection ReportApproval
expires 8-31-98
Section A: National Data System Coding (i.e., PCS)
Transaction Code NPDES yr/mo/day Inspection Type Inspector Far, Type
1 I NI 2 I _91 31 NCO032361 1 11 12[07/05/22 117 181 CI 19�Sj 201
J 1
Remarks
211 1 1 1 1 1 1 I I I I I I I I I I III 11 1 L I I I I 111 1 1
Inspection Work Days Facility Self -Monitoring Evaluation Rating B1 QA------------------------Reserved --- -------------- --
671 1 69 701 _1 I 71I tyI 72L Nt I 73I I 174 75L.1._ 1 80
r r
Section B: Facility Data
Name and Location of Facility Inspected (For Industrial Users discharging to POTW, also include
POTW name and NPDES permit Number)
Entry Time/Date
Permit Effective Date
The Balsam Center for Hope & Recovery
12:10 PM 07/05/22
06/12/0't
Exit Time/Date i
Permit Expiralion Date
PO Box 127
Sylva NC 28779
12:45 PM V/05/2=I`—
Name(s) of Onsite Representative(s)/Titles(s)/Phone and Fax Number(s)
Other Facility Data
Name, Address of Responsible Official/Title/Phone and Fax Number Y
Contacted
Ralph Wright-Murphy,PO Box 127 Sylva NC 28779/Officer/828-586-5501/
No
Section C: Areas Evaluated During Inspection (Check only those areas evaluated)
Permit ® Operations & Maintenance in Records/Reports Self -Monitoring Program - Y`
Facility Site Review
Section D: Summary of Finding/Comments (Attach additional sheets of narrative and checklists as'necessary)
(See attachment summary)
Name(s) and Signature(s) of Inspector(s) Agency/Office/Phone and Fax Numbers Date
Janet Cantwell ARO WQ//828-296-4500 Ext.9667/ S ,✓
Signature of Management Q A Reviewer Agency/Office/Phone and Fax Numbers Date
EPA Form 3560-3 (Rev 9-94) Previous editions are obsolete.
Pago L' 1

T
NPDES yr/mo/day Inspection Type (Cont. 1
3I NCO032361 111 12I 07/05/22 117 18ICI
Section D: Summary of Finding/Comments (Attach additional sheets of narrative and checklists as necessary)
Mike Williams/ORC of Environmental Inc. assisted in the inspection of this facility.
The previous compliance evaluation inspection was conducted on Novem ber 4, 2005, by Jim Reid &. Star
Silvis.
A review of the files indicates that the permit will expire 1/31/2011.
The aeration basin process control data on the day of the inspection:
Dissolved Oxygen = 4.7 m g/I
Temper�-,ture = 16/degrees Celcius
pF1 5.5 units
The effluent clata on the day of the inspection:
Dissolved Oxygen = 4.0 m g/I
Temperature = 16 degrees Celcius
pH = 6.2 units
The log book was present on -site.
The effluent was clear.
Reminder: The Asheville Regional Office currently has on staff a Wastewater Treatment Consultant to offer
technical assistance to Wastewater Treatment Plants (WWTP) and Collection Systems (CS) with
operational concerns. This service is free and non -regulatory to assist in the identification and correction of
operational problems. The service can be utilized for optimization of the operation of WWTP and/or
Collection Systems. Should you have questions about this service, please contact Don Price at
828-296-4500.
Page # 2

Permit: NCO032361
Inspection Date: 05/22/2007
Owner - Facility: The Balsam Center for Hope & Racovery
Inspection Type: Compliance Evaluation
Permit
Yes
No
NA
NE
(If the present permit expires in 6 months or less). Has the permittee submitted a new application?
❑
`J
Is the facility as described in the permit?
gi
0
n—
0
# Are there any special conditions for the permit?
(`7
gm
❑
UI
Is access to the plant site restricted to the general public?
0
Ij
Is the inspector granted access to all areas for inspection?
1=71
Comment:
i
Operations & Maintenance
Yes
I'Ao
NA
tat
Is the plant generally clean with acceptable housekeeping?
a
U
1;7
f ]
Does the facility analyze process control parameters, for ex: MLSS, MCRT, Settleable Solids, pH, DO, Sludge M ri f
Judge, and other that are applicable?
Comment:
Record Keeping
Yes
No
NA
WE
Are records kept and maintained as required by the permit?
[]
❑
[]
Is all required information readily available, complete and current?
L-.1
17
ri
Are all records maintained for 3 years (lab. reg. required 5 years)?
rl)
n
Are analytical results consistent with data reported on DMRs?
Is the chain -of -custody complete?
n
n
Q
�
Dates, times and location of sampling
Name of individual performing the sampling
Results of analysis and calibration
I 1
Dates of analysis
(�)
Name of person performing analyses
1�
Transported COCs
n
Are DMRs complete: do they include all permit parameters?
Has the facility submitted its annual compliance report to users and DWQ?
del
❑
D
1
(If the facility is = or > 5 MGD permitted flow) Do they operate 24/7 with a certified operator on each shift?
1-1
0
m
E-1
Is the ORC visitation log available and current?
im1
1
n
0
Is the ORC certified at grade equal to or higher than the facility classification?
Is the backup operator certified at one grade less or greater than the facility classification?
n
Is a copy of the current NPDES permit available on site?
11iil
0
Q
0
Page,' 3

O
Permit: N00032361 Owner - Facility: The Balsam Center for Hope & Recovery
Inspection .Date: 05/22/2007 Inspection Type: Compliance Evaluation
Record Keeping
Yes
No
NA
NE
Facility has copy of previous year's Annual Report on file for review?
■
❑
❑
❑
Comment:
Aeration Basins
Yes
No
NA
NE
Mode of operation
Ext.
Air
Type of aeration systern
Diffused
Is the basin fi-ee of dead spots?
®
❑
❑
❑
Are surface aerators and mixers operational?
❑
❑
■
❑
Are the diffusers operational?
■
n
n
n
Is the foam the proper color for the treatment process?
®
n
❑
n
Does the foarn cover less than 25% of the basin's surface?
®
❑
❑
❑
Is the DO level acceptable?
®
❑
❑
❑
Is the DO level acceptable?(1.0 to 3.0 mg/1)
n
n
®
n
Comment:
DO was measured at 4.7 rng/I
Secondary Clarifier
Yes
No
NA
NE
Is the clarifier free of black and odorous wastewater?
13
n
❑
n
Is the site free of excessive buildup of solids in center well of circular clarifier?
❑
❑
®
❑
Are weirs level?
e
n
O
n
Is the site free of weir blockage?
■
n
❑
n
Is the site free of evidence of short-circuiting?
®
❑
❑
n
Is scum removal adequate?
❑
❑
❑
Is the site free of excessive floating sludge?
®
❑
❑
❑
Is the drive unit operational?
❑
❑
■
❑
Is the return rate acceptable (low turbulence)?
®
❑
❑
❑
Is the overflow clear of excessive solids/pin floc?
■
❑
❑
❑
Is the sludge blanket level acceptable? (Approximately'% of the sidewall depth)
❑
❑
❑
Comment:
Disinfection -Tablet
Yes
No
NA
NE
Are tablet chlorinators operational?
■
n
❑
n
Are the tablets the proper size and type?
®
n
n
n
Page # 4

Permit: NC0032361
Inspection Date: 05/22/2007
Disinfection -Tablet
Number of tubes in use?
Is the level of chlorine residual acceptable?
Is the contact chamber free of growth, or sludge buildup?
Is there chlorine residual prior to de -chlorination?
Comment:
Type of system ?
Is the feed ratio proportional to chlorine amount (1 to 1)?
Is storage appropriate for cylinders?
# Is de -chlorination substance stored away from chlorine containers?
Comment:
There are 2 tubes of CI to 4 tubes of dechlor.
Are the tablets the proper size and type?
Are tablet de -chlorinators operational?
Number of tubes in use?
Comment:
Owner - Facility: The Balsam Center for Hope & Recovery
Inspection Type: Compliance Evaluation
Yes No NA WE
Yes No NA NE
Tablet
❑❑m❑
❑ ❑ w El
I2❑❑rl
Page # 5

o�o� WAr�9pc
CO r
0 Nq=!W 111C
Ralph Wright -Murphy
Evergreen Foundation
PO Box 127
Sylva, NC 28779
Michael F. Easley, Govemor
il liam G. Ross Jr., Secretary
North Carolina Department *went and Natural Resources
Alan W. Klimek, P.E. Director
Division of Water Quality
February 28, 2006
SUBJECT: Payment Acknowledgment
Civil Penalty Assessment
The Balsam Center
Permit Number: NCO032361
Case Number: LV-2005-0336
Haywood County
Dear Mr. Wright -Murphy:
S01JAO �VNJOJOILJ S11TA7[-ISV
NOLO]S ),ii Hv o �-iE.L vm
900Z l
This letter is to acknowledge receipt of check number 101203 in the amount of $350.00 received
from you dated February. 21, 2006. This payment satisfies in full the above civil assessment levied
against the subject facility, and this case has been closed. Payment of this penalty in no way
precludes future action by this Division for additional violations of the applicable Statutes,
Regulations, or Permits.
If you have any questions, please call Bob Guerra at 919-733-5083 Ext. 539.
Sincerely,
Frances Candelaria
cc: Enforcement File #: LV-2005-0336
DWQ-Asheville Regional -Office -Supervisor
Central Files
)�O e Carolina
Nawra!!ry
1617 Mail Service Center Raleigh, NC 27699-1617 [phone] Customer Service 1 800 623-7748

SMOKY
(n�MOUNTAIN CENTER 1-012 0 3
DISBURSEMENT HAS BEEN MEN�AQLffi, DEVELOPMENTAL DISABILITY N0.
APPROVED AS REQUIRED BY & SUBSTANCE ABUSE SERVICES
THE LOCAL GOVERNMENT P.O. BOX 127 2 / 21 /. 0 6
BUDGET AND FISCAL CONTROL ACT. SYLVA, NORTH CAROLINA 28779 66-162
NOT VALID AFTER 90 DAYS '531
Wachovia Bank
Waynesville, North Carolina 28786
---$35000
PAY three hundred fifty, and 00/'100---------------------------
.
To POINT SOURCE COMPLIANCE/ENFORCEMENT UNIT NMITHE
o °
ORDER DIVISION OF WATER QUALITY .„
OF 1617 MAIL SERVICE CENTER �..�.�;�..�.:�• •s �, ° •
RALEIGH, N.C. 27699-1617
•s.
u■

AtA
NCDENR
North Carolina Department of Environment and Natural Resources
Michael F. Easley, Governor
Division of Water. Quality
February 1, 2006
CERTIFIED MAEL 7003 0500 0002 6814 3106
RETURN RECEIPT REQUESTED
Mr. Ralph Wright -Murphy
The Evergreen Foundation
P. 0. Box 127
Sylva, NC 28779
Dear Mr. Wright -Murphy:
William G. Ross, Jr., Secretary
Alan W. Klimek, P.E., Director
2
' FEB - 2ul�p
Subject: Remission Request of Civil Penalty Assessment
NPDES Permit Number NCO032361
The Balsam Center WWTP
Haywood County
Case Number LV-2005-0336
I have considered the information submitted in support of your request for remission in
accordance with North Carolina General Statute (N.C.G.S.) § 143-215.6A(f) and have found no
grounds to modify the civil penalty assessment in the amount of $350.00.
If you choose to pay the penalty, send payment to me at the letterhead address within thirty (30)
days of receipt of this letter. Please make your check payable to the Department of Environment
and Natural Resources (DENR).
If payment is not received within thirty (30) days of receipt of this letter, in accordance with
N.C.G.S. § 143-215.6A(f), your request for remission of the civil penalty (with supporting
documents) and my recommendation to deny the request (with supporting documentation). will
be delivered to the North Carolina Environmental Management Commission's (EMC)
Committee On Civil Penalty Remissions (Committee) for final agency decision.
If you desire to make an oral presentation to the Committee on why your request for remission
meets one or more of the five statutory factors you were asked to address, you must complete
and return the attached form within thirty (30) days of receipt of this letter. Please mail the
completed form to the attention of Bob Guerra at the following address:
Point Source Branch
Division of Water Quality
1617 Mail Service Center
Raleigh, NC 27699-1617
1617 Mail Service Center, Raleigh, North Carolina 27699-1617
One
512 N. Salisbury St., Raleigh, North Carolina 27604
NrthCaTolina
li
Phone: [phone] / FAX [phone] / Internet:: h2o.enr.state.nc.us
o
;Vatur"Iff
An Equal Opportunity/Affirmative Action Employer — 50% Recycled/10% Post Consumer Paper

Mr. Ralph Wright -Murphy
LV-2005-0336
p. 2
Your request for an oral presentation and the documents in this matter will be reviewed by the
EMC Chairman and, if it is determined that there is a compelling reason to require an oral
presentation from you, you will be notified by certified mail of the date, time, and place that your
oral presentation can be made. Otherwise, the final decision on your request for remission will
be made by the Committee based on the written record.
Thank you for your cooperation in this matter. If you have any questions about this letter, please
contact Bob Guerra at [phone], extension 539.
Sincerely,
, 'k- Z-� <:A: W��
(-oz Alan W. Klimek, P.E.
attachment
cc: Ashevlle,Regional: Offic_ e
Enforcement file
Central Files

•
•
AUTUMN
CORPORATION
' CORPORATION
"DEDICATED TO SERVICE ABOVE SELF'
Mr. D. Keith Haynes
NCDENR
59 Woodfin Place
Asheville, NC 28801
Re: NPDES Permit NC 0032361
Dear Mr. Haynes:
Western Regional Of ee:
One North Square - 301 E. Meeting St.
PO.Box 1579
Morganton, NC 28680-1579
Telephone: [phone]
Fax: [phone]
November 8, 2002
�`�lt. o41Yr
This letter serves to clarify questions regarding the above referenced permit. The
Brooks at Balsam (previously Autumn Care of Waynesville) continues to be owned by
Autumn Corporation. Both this facility and Autumn Care of Waynesville are long-term
care facilities. The change in name is for the sole purpose of distinguishing the two
facilities.
Environmental, Inc., P.O. Box 954, 5690 Old Cullowhee Rd, Cullowhee, NC 28723
has managed the wastewater treatment facility, under contract, for over 10 years and
continues to do so. During the period of inactivity, the treatment facility was totally
refurbished and upgraded by Environmental Waste, Inc. Should you have any questions,
please don't hesitate contacting me at your convenience at [phone].
Sincerely,
of Corporate Development
CC: Gerald P. Cox
Kevin Cox
Thom Koontz
Judith Frampton

■ C ?te items
2, and 3. Also complete i ature
SL Delivery is desired. 0 Agent
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L3 Addressee
North Carolina Depa�lAen' 0 dlNarn —
■.1 . f -- C. Date VDelivery
Environment and Natur6l."'R� esources
Division of Wat! 0'ua i
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Surface Water Protectiorl 9S,-ect Irent from Item �R�es
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NCDENR 2090 U.S. Highway 70,Swannanoa, N 28 ddresMelow: T-11No
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DON SMITH, COORDINATORUj
FACILITIES MAINTENANCE SMC <
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POST OFFICE BOX 127 �3. S I I Ype,
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SYLVA NC 28779 OReglstered *Return Receipt fqfm`�" indise
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UNITED STATES POTUL„:,,L
• Sender: Please print your name, address, and ZIP+4 in this box •
JANET CANTWELL
NCDENR-DWQ-SWP
2090 U.S. HIGHWAY 70
SWANNANOA NC 28778