WQCSD0632_Inspection_20200207

Compliance Inspection Report
Permit:WQCSD0632 Effective:06/09/15 Expiration:Owner :Aubrey Lewis Deaver
SOC:
Contact Person:
Region:
County:
Directions to Facility:
Henderson
Asheville
Aubrey Lewis Deaver
Effective:Expiration:Facility:High Vista Falls
Title:Phone:[phone]
Secondary ORC(s):
Phone:Certification:Primary ORC:
System Classifications:
On-Site Representative(s):
Related Permits:
Secondary Inspector(s):
Primary Inspector:
Inspection Date:Exit Time:Entry Time:
Phone:
02/07/2020 10:00AM 11:30AM
Daniel J Boss 828-296-4658
Facility Status:
Permit Inspection Type:
Reason for Inspection:Inspection Type:
Not CompliantCompliant
Follow-up
Deemed permitted collection system management and operation
Collection System Inspect Non Sampling
Question Areas:
Miscellaneous Questions General Grease Control
Spills/Response Plan Inspections Manholes
(See attachment summary)
Page 1 of 5
DocuSign Envelope ID: A3F18681-3F8C-43AE-80D3-3B1618699A9E
Inspection Date:
Permit:
Inspection Type :
Owner - Facility:
Reason for Visit:
WQCSD0632
02/07/2020 Collection System Inspect Non Sampling
Aubrey Lewis Deaver
Follow-up
Inspection Summary:
On 2/7/2020 I, Daniel Boss, conducted a follow up inspection of the High Vista Falls Collection System. I met with Aubrey
Deaver Jr. and Logan (both are maintenance personnel for A&D Water Service) for the inspection.
I received copies of the Operation and Maintenance Plan and the Spill Response Plan through Patty Carland at the A&D
Water Service office. These documents are brief and lacking in detail. Ms. Carland also provided the flyer mailed out for the
Grease education and the time of the last mailing to residents (10 months ago). I recommend adding information about
flushable wipes and other rags to the grease education since the WWTP seems to be overwhelmed with wipes at the
headworks.
The High Vista Falls collection system map does not include the extension to the Lodge at Mills River Health and
Rehabilitation. There is a separate blueprint showing planned sewer lines for the extension, but no as-built drawings.
The right of way from the WWTP to Hwy 191 has been cleared adequately and all manholes are accessible in that stretch.
We inspected multiple manholes in an attempt to trace I&I sources. There had been high amounts of rainfall in the days just
prior to this inspection, so it was likely some I&I sources were still active. We checked the northern trunklines that run
along Vista Falls Rd and Fairway Falls Rd. Along the Fairway Falls Rd trunkline we discovered a possible I&I issue. The
manhole at 2 Round Robin Lane had very low flow and 2 manholes downstream the flow was much greater, with only 5 or 6
houses between the checkpoints. The manhole between those two was buried in a yard. This stretch of line should be
inspected with cameras and/or line smokers to discover the cause of the I&I.
Inspections and repairs need to be made throughout the collection system to reduce I&I. The WWTP is overloaded with flow
during rain events, receiving up to 80,000 gpd which is nearly double the design flow of the plant and about double the
WWTP flow during periods without rainfall. The average flow through the WWTP in 2019 was approximately 100 percent of
the design flow and the wastewater was not able to be sufficiently treated for many months of the year. Until the average
flows to the WWTP can come down substantially so that the wastewater can be sufficiently treated, the sewer tap
moratorium must remain in place. Water usage rates were reviewed for the High Vista Falls community as well as the
Lodge at Mills River Health and Rehabilitation. In the last two years water usage has increased about 4000 gpd from the
High Vista Falls community. Eight new water/sewer users have been added to the High Vista Falls community since 2018,
which explains part of the increased water usage. The water usage has not changed from the Lodge at Mills River Health
and Rehabilitation since 2018.
Page 2 of 5
DocuSign Envelope ID: A3F18681-3F8C-43AE-80D3-3B1618699A9E
Inspection Date:
Permit:
Inspection Type :
Owner - Facility:
Reason for Visit:
WQCSD0632
02/07/2020 Collection System Inspect Non Sampling
Aubrey Lewis Deaver
Follow-up
General Yes No NA NE
# Is this system a satellite system?
# If Yes, what is system name or permit number?
Is there a overall sewer system map?
Does the map include:
Pipe sizes
Pipe materials (PVC, DIP, etc)
Pipe location
# Flow direction
# Approximate pipe age
# Pump station ID, location and capacity
# Force main air release valve location & type
# Location of satellite connections
Are system maintenance records maintained?
The High Vista Falls sewer map does not include the extension to the Lodge at Mills River Health
and Rehabilitation. There is a separate blueprint showing planned sewer lines for the extension,
but no as-built drawings.
Comment:
Grease Control Yes No NA NE
Is grease/sewer education program documented with req'd customer distribution?
# Are other types of education tools used like websites, booths, special meetings, etc?
If Yes, what are they? (This can reduce mailing to annual.)
Grease education materials were mailed out 10 months ago. They need to be mailed out every 6 months
and I recommend adding information about flushable wipes since the WWTP seems to received a high
quantity of rags.
For public systems, is there a Grease Control Program via an ordinance/agreement?
If Yes, does it require grease control devices at applicable locations?
Is the Grease Control Program enforced via periodic inspections/records review?
Is action taken against violators?
Comment:
Spills and Response Action Plan Yes No NA NE
# Is system free of known points of bypass?
If No, describe type of bypass and location
# Have there been any sewer spills in the past 3 years?
If Yes, were they reported to the Division if meeting the reportable criteria?
If applicable, is there documentation of press releases and public notices issued?
Are all spills or sewer related issues/complaints documented?
Page 3 of 5
DocuSign Envelope ID: A3F18681-3F8C-43AE-80D3-3B1618699A9E
Inspection Date:
Permit:
Inspection Type :
Owner - Facility:
Reason for Visit:
WQCSD0632
02/07/2020 Collection System Inspect Non Sampling
Aubrey Lewis Deaver
Follow-up
# Are there repeated overflows/problems (2 or more in 12 months) at same location?
# If Yes, is there a corrective action plan?
Is a Spill Response Action Plan available?
Is a Spill Response Action Plan available for all personnel?
Does the plan include:
# 24-hour contact numbers
# Response time
# Equipment list and spare parts inventory
# Access to cleaning equipment
# Access to construction crews, contractors, and/or engineers
# Source of emergency funds
# Site sanitation and cleanup materials
# Post-overflow/spill assessment
The Spill Response Plan is brief.Comment:
Inspections Yes No NA NE
Are adequate maintenance records maintained?
Are pump stations being inspected at the required frequency?
Is at least one complete functionality test conducted weekly per pump station?
Is there a system or plan in place to observe the entire system annually?
Is the annual inspection documented?
# Does the system have any high-priority lines/locations?
Are inspections of HPL documented at least every 6 months?
Are new lines being added to the HPL list when found or created?
Comment:
Manholes Yes No NA NE
Please list the Manholes Inspected:
Multiple manholes (approx 10) were inspected. The first three manholes were inspected upstream of the
WWTP and then multiple manholes on the northern trunklines of the sewer system.
Are manholes accessible?
# Are manhole covers/vents above grade?
Are manholes free of visible signs of overflow?
Are manholes free of sinkholes and depressions?
Are manhole covers present?
# Are manholes properly seated?
# Are manholes in good condition?
# Are inverts in good condition?
Is flow unrestricted in manholes?
Page 4 of 5
DocuSign Envelope ID: A3F18681-3F8C-43AE-80D3-3B1618699A9E
Inspection Date:
Permit:
Inspection Type :
Owner - Facility:
Reason for Visit:
WQCSD0632
02/07/2020 Collection System Inspect Non Sampling
Aubrey Lewis Deaver
Follow-up
Are manholes free of excessive amounts of grease?
Are manholes free of excessive roots?
Are manholes free of excessive sand?
Are manhole vents screened?
Are vents free of submergence?
Are manholes free of bypass structures or pipes?
Several of the manholes along the trunklines inspected were buried, one to a depth greater than
5 feet.
Comment:
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DocuSign Envelope ID: A3F18681-3F8C-43AE-80D3-3B1618699A9E