WQCSD0529_Compliance Evaluation Inspection_20150910

Permit: WQCSD0529
SOC:
County: Pender
Region: Wilmington
Compliance Inspection Report
Effective: 03/01/00 Expiration: Owner: Hampstead Land Group LLC
Effective: Expiration: Facility: Majestic Oaks Deemed Collection System
Contact Person: Michael J Myers
Directions to Facility:
System Classifications:
Primary ORC: Stanley Earl Buck
Secondary ORC(s):
On -Site Representative(s):
24 hour contact name
On -site representative
On -site representative
Related Permits:
WQ0030088
Title: Contractor Phone: [phone]
Certification: 993396 Phone: [phone]
Michael J Myers 919-971-3469
Stanley E Buck 252-503-5307
Scott Smart 252-235-4900
Hampstead Land Group LLC - Majestic Oaks WWTF
Inspection Date: 09/10/2015 Entry Time: 02:30PM Exit Time: 04:30PM
Primary Inspector: Dean Hunkele Phone: [phone]
Secondary Inspector(s):
Reason for Inspection: Routine Inspection Type: Collection System Inspection Sampling
Permit Inspection Type: Deemed permitted collection system management and operation
Facility Status: Compliant Not Compliant
Question Areas:
Miscellaneous Questions Performance Standards Operation & Maint Regmts
Records Monitoring & Rpting Reqmts Inspections
Pump Station Manhole Lines
(See attachment summary)
Page: 1

Permit: WQCSDO529 Owner - Facility: Hampstead Land Group LLC
Inspection Date: 09/10/2015 Inspection Type : Collection System Inspection Sampling Reason for Visit: Routine
Inspection Summary:
Current owner took system and development property from bank in mid -late 2011 due to project being foreclosed on. It
appears the owner has little to nothing to do with the management of the systems including ultimate oversight. System
ownership transfer remains in limbo just as it did when last inspected in 8-2013. The private utility Old North State Water
Company desires to purchase the system and its staff are operating it under contract for the current owner.
All the pump stations need to have alarm lights elevated and/or relocated to provide maximum visibility to nearby
residences; several now have new privacy fences which make them invisible. This issue was mentioned in 8-2013
inspection report & the Notice of Deficiency that was issued; the new fences have made it worse.
Stations still need water for rinse down and clean-up from standard O&M activities as mentioned in 8-2013 insepction report
and NOD. Should have been installed during construction by original developer and under the observation of the design
engineer that certifed them as being complete & meeting all the requirements. Ideally this should be potable water, but if
setbacks from sewer lines or wetwell can be met then a shallow well could possibly be installed in lieu of potable
connection. Newer stations are supposed to have battery back-up for alarms & telemetry which was mentioned in 2013
report.
All stations need to be labeled with its physical address and the owners name & contact info, in this case Hampstead Land
Group LLC, in addition to ONSWC's emergency contact info. Please provide our office with addresses for these stations.
Posting guidance was provided following 2013 inspection.
May want to consider the installation of a bypass connection at the stations or at least main station for using a diesel pump
in case of complete station failure or to be able to isolate wetwell for access.
Need to make sure a Spill Response Plan is developed and maintained for the system and each pump station; an
emergency generator O&M and excercise plan needs to be developed. Make sure map is available and has all the items
mentioned in this report except taps; pump station designs should be obtained or an "as -built" ones created for each one.
Page: 2

Permit: WQCSDO529 Owner - Facility: Hampstead Land Group LLC
Inspection Date: 09/10/2015 Inspection Type : Collection System Inspection Sampling Reason for Visit: Routine
Performance Standards Yes No NA NE
Is Public Education Program for grease established and documented? 0 ❑ ❑ ❑
What educational tools are used?
Staff had an incomplete printout of the materials that are supposedly mailed out; would recommend sewer
education items be included as well and an example will be provided. Need to be able to document when
materials are sent, thus having a mailbox at the plant for this system may be a way to do it or sending it to the
pool or HOA office that could be picked up from them.
Is Sewer Use Ordinance/Legal Authority available? ❑ ❑ ❑
Does it appear that the Sewer Use Ordinance is enforced? ❑ ❑ ❑
Is Grease Trap Ordinance available? ❑ ❑ ❑
Is Septic Tank Ordinance available (as applicable, i.e. annexation) ❑ ❑ ❑
List enforcement actions by permittee, if any, in the last 12 months
Has an acceptable Capital Improvement Plan (CIP) been implemented?
❑
❑ ❑
Does CIP address short term needs and long term \"master plan\" concepts?
❑
❑ ❑
Does CIP cover three to five year period?
❑
❑ ❑
Does CIP include Goal Statement?
❑
❑ ❑
Does CIP include description of project area?
❑
❑ ❑
Does CIP include description of existing facilities?
❑
❑ ❑
Does CIP include known deficiencies?
❑
❑ ❑
Does CIP include forecasted future needs?
❑
❑ ❑
Is CIP designated only for wastewater collection and treatment?
❑
❑ ❑
Approximate capital improvement budget for collection system?
Total annual revenue for wastewater collection and treatment?
CIP Comments
Is system free of known points of bypass?
❑ ❑ ❑
If no, describe type of bypass and location
Is a 24-hour notification sign posted at ALL pump stations?
❑ ❑ ❑
# Does the sign include:
Instructions for notification?
❑ ❑ ❑
Pump station identifier?
❑ ❑ ❑
24-hour contact numbers
❑ ❑ ❑
If no, list deficient pump stations
NEED PHYSICAL ADDRESS AND OWNER NAME ON SIGNS
# Do ALL pump stations have an "auto polling" feature/SCADA?
❑
❑ ❑
Number of pump stations
4
Number of pump stations that have SCADA
0
Number of pump stations that have simple telemetry
4
Page: 3

Permit: WQCSDO529 Owner - Facility: Hampstead Land Group LLC
Inspection Date: 09/10/2015 Inspection Type : Collection System Inspection Sampling Reason for Visit:
Routine
Number of pump stations that have only audible and visual alarms
0
Number of pump stations that do not meet permit requirements
4
# Does the permittee have a root control program?
❑
❑ ❑
# If yes, date implemented?
Describe:
Comment: None of the pump stations had the alarm light relocated or elevated following inspection in
8-2013 so they could be readily seen. Now all or several stations have had a privacy fence
installed and the light is not visible at all. Also, no water was ever installed at any of the pump
stations for clean-up as mentioned in last inspection report. Water is a design requirement -
could consider a shallow non -potable well if setbacks can be met and if water is located on
opposite side of roadway from station.
Inspections
Yes No NA NE
Are maintenance records for sewer lines available?
❑
❑ ❑
Are records available that document pump station inspections?
❑ ❑ ❑
Are SCADA or telemetry equipped pump stations inspected at least once a week?
❑ ❑ ❑
Are non-SCADA/telemetry equipped pump stations inspected every day?
❑
❑ ❑
Are records available that document citizen complaints?
❑
❑ ❑
# Do you have a system to conduct an annual observation of entire system?
❑ ❑ ❑
# Has there been an observation of remote areas in the last year?
❑
❑ ❑
Are records available that document inspections of high -priority lines?
❑
❑ ❑
Has there been visual inspections of high -priority lines in last six months?
❑
❑ ❑
Comment: Do not believe system has anv HP lines. These would be lines inside stormwater infrastructure
aerial lines, etc.
Operation & Maintenance Requirements Yes No NA NE
Are all log books available? 0 ❑ ❑ ❑
Does supervisor review all log books on a regular basis? ❑ ❑ ❑
Does the supervisor have plans to address documented short-term problem areas? ❑ ❑ ❑
What is the schedule for reviewing inspection, maintenance, & operations logs and problem areas?
Are maintenance records for equipment available? ❑ ❑ ❑
Is a schedule maintained for testing emergency/standby equipment? ❑ ❑ ❑
What is the schedule for testing emergency/standby equipment?
Do pump station logs include:
Inside and outside cleaning and debris removal? ❑ ❑ ❑
Inspecting and exercising all valves? ❑ ❑ ❑
Inspecting and lubricating pumps and other equipment? ❑ ❑ ❑
Inspecting alarms, telemetry and auxiliary equipment? ❑ ❑ ❑
Is there at least one spare pump for each pump station w/o pump reliability? ❑ ❑ 0 ❑
Page: 4

Permit: WQCSDO529 Owner - Facility: Hampstead Land Group LLC
Inspection Date: 09/10/2015 Inspection Type : Collection System Inspection Sampling Reason for Visit:
Routine
Are maintenance records for right-of-ways available?
❑
❑ 0 ❑
Are right-of-ways currently accessible in the event of an emergency?
❑
❑ ❑
Are system cleaning records available?
❑
❑ ❑
Has at least 10% of system been cleaned annually?
❑
❑ ❑
What areas are scheduled for cleaning in the next 12 months?
Is a Spill Response Action Plan available?
❑
❑ ❑
Does the plan include:
24-hour contact numbers
❑
❑ ❑ ❑
Response time
❑
❑ ❑ ❑
Equipment list and spare parts inventory
❑
❑ ❑ ❑
Access to cleaning equipment
❑
❑ ❑ ❑
Access to construction crews, contractors, and/or engineers
❑
❑ ❑ ❑
Source of emergency funds
❑
❑ ❑ ❑
Site sanitation and cleanup materials
❑
❑ ❑ ❑
Post-overflow/spill assessment
❑
❑ ❑ ❑
Is a Spill Response Action Plan available for all personnel?
❑
❑ ❑
Is the spare parts inventory adequate?
❑
❑ ❑
Comment: Need to have a plan developed if one is not already in existence. Hard to come bV parts, pumps,
etc. should be kept on -hand.
Records Yes No NA NE
Are adequate records of all SSOs, spills and complaints available? ❑ ❑ ❑
Are records of SSOs that are under the reportable threshold available? ❑ ❑ ❑
Do spill records indicate repeated overflows (2 or more in 12 months) at same location? ❑ ❑ ❑
If yes, is there a corrective action plan? ❑ ❑ ❑
Is a map of the system available? ❑ ❑ ❑
Does the map include:
Pipe sizes
❑
❑ ❑
Pipe materials
❑
❑ ❑
Pipe location
❑
❑ ❑
Flow direction
❑
❑ ❑
Approximate pipe age
❑
❑ ❑
Number of service taps
❑
❑ ❑
Pump stations and capacity
❑
❑ ❑
If no, what percent is complete?
List any modifications and extensions that need to be added to the map
# Does the permittee have a copy of their permit?
❑
❑ 0 ❑
Page: 5

Permit: WQCSD0529 Owner - Facility: Hampstead Land Group LLC
Inspection Date: 09/10/2015 Inspection Type : Collection System Inspection Sampling Reason for Visit: Routine
Comment:
Monitoring and Reporting Requirements Yes No NA NE
Are copies of required press releases and distribution lists available? ❑ 1:10 ❑
Are public notices and proof of publication available? ❑ ❑ 0 ❑
# Is an annual report being prepared in accordance with G.S. 143-215.1 C? ❑ ❑ ❑
# Is permittee compliant with all compliance schedules in the permits? ❑ ❑ 0 ❑
If no, which one(s)?
Comment:
#3 - Mae Drive
Pump Station
Yes No NA NE
Pump station type
Duplex
Are pump station logs available?
❑ ❑ ❑
Is it accessible in all weather conditions?
❑ ❑ ❑
# Is general housekeeping acceptable?
❑ ❑ ❑
Are all pumps present?
❑
0 ❑ ❑
Are all pumps operable?
❑
0 ❑ ❑
Are wet wells free of excessive debris?
❑ ❑ ❑
Are upstream manholes free of excessive debris/signs of overflow?
❑
❑ ❑
Are floats/controls for pumps/alarms operable?
❑ ❑ ❑
Is "auto polling" feature/SCADA present?
❑
❑ ❑
Is "auto polling" feature/SCADA operational?
❑
❑ ❑
Is simple telemetry present?
❑ ❑ ❑
Is simple telemetry operational?
❑ ❑ ❑
Are audio and visual alarms present?
❑ ❑ ❑
Are audio and visual alarms operable?
❑ ❑ ❑
Is the Pump station inspected as required?
❑ ❑ ❑
Are backflow devices in place?
❑ ❑ ❑
Are backflow devices operable?
❑
❑ 0 ❑
Are air relief valves in place?
❑
❑ ❑
Are air relief valves operable?
❑
❑ ❑
# Is an emergency generator available?
❑ ❑ ❑
Can the emergency generator run the pumps?
❑ ❑ ❑
Is the pump station equipped for quick hook-up?
❑ ❑ ❑
Is the generator operable?
❑
❑ ❑
# Is fuel in tank and sufficient?
❑ ❑ ❑
Is the generator inspected according to their schedule?
0
❑ ❑ ❑
Page: 6

Permit: WQCSDO529 Owner - Facility: Hampstead Land Group LLC
Inspection Date: 09/10/2015 Inspection Type : Collection System Inspection Sampling Reason for Visit: Routine
Is a 24-hour notification sign posted? 0 ❑ ❑ ❑
Does it include:
Instructions for notification? 0 ❑ ❑ ❑
Pump station identifier? 0 ❑ ❑ ❑
Emergency phone number ❑ ❑ ❑
Is public access limited? ❑ ❑ ❑
Is pump station free of overflow piping? ❑ ❑ ❑
Is the pump station free of signs of overflow? ❑ ❑ ❑
Are run times comparable for multiple pumps?
Comment: One pump had been removed 2-3 weeks ago for repair: ideally a replacement pump should be
installed if it cannot be back in service within 7-10 days.
ANY APPLICABLE LINE -
Lines/Right-of-Ways/Aeriel Lines
Yes No NA NE
Is right-of-way accessible for emergency?
❑
❑ ❑
Is right-of-way free of sinkholes or depressions?
❑
❑ ❑
Is line/right-of-way free of evidence of leakage?
❑
❑ ❑
# Are there areas of exposed line?
❑
❑ ❑
# Is any exposed line constructed of ductile iron or other approved material?
❑
❑ ❑
Are water crossing and supports in good condition?
❑
❑ ❑
# Is right-of-way free of non -utility motorized traffic?
❑
❑ ❑
Is line free of visible damage?
❑
❑ ❑
# Are there siphons in this system?
❑
❑ ❑
If yes, are they maintained and documented?
Comment:
ANY SYSTEM MANHOLE -
Manhole
Yes No NA NE
Is manhole accessible?
❑
❑ ❑
# Is manhole cover/vent above grade?
❑
❑ ❑
Is the manhole free of visible signs of overflow?
❑
❑ ❑
Is the manhole free of sinkholes and depressions?
❑
❑ ❑
Is manhole cover present?
❑
❑ ❑
# Is manhole properly seated?
❑
❑ ❑
# Is manhole in good condition?
❑
❑ ❑
# Is invert in good condition?
❑
❑ ❑
Is line free -flowing and unrestricted in manhole?
❑
❑ ❑
Is manhole free of excessive amounts of grease?
❑
❑ ❑
Page: 7

Permit: WQCSD0529 Owner - Facility: Hampstead Land Group LLC
Inspection Date: 09/10/2015 Inspection Type : Collection System Inspection Sampling Reason for Visit: Routine
Is manhole free of excessive roots? ❑ ❑ ❑
Is manhole free of excessive sand? ❑ ❑ ❑
Is manhole's extended vent screened? ❑ ❑ ❑
Are vents free of submergence? ❑ ❑ ❑
Are manholes free of bypass structures or pipes? ❑ ❑ ❑
Comment:
#4 - Weir Drive
Pump Station
Yes No NA NE
Pump station type
Duplex
Are pump station logs available?
❑ ❑ ❑
Is it accessible in all weather conditions?
❑ ❑ ❑
# Is general housekeeping acceptable?
❑ ❑ ❑
Are all pumps present?
❑ ❑ ❑
Are all pumps operable?
❑ ❑ ❑
Are wet wells free of excessive debris?
❑ ❑ ❑
Are upstream manholes free of excessive debris/signs of overflow?
❑
❑ ❑
Are floats/controls for pumps/alarms operable?
❑ ❑ ❑
Is "auto polling" feature/SCADA present?
❑
❑ ❑
Is "auto polling" feature/SCADA operational?
❑
❑ ❑
Is simple telemetry present?
❑ ❑ ❑
Is simple telemetry operational?
❑ ❑ ❑
Are audio and visual alarms present?
❑ ❑ ❑
Are audio and visual alarms operable?
❑ ❑ ❑
Is the Pump station inspected as required?
❑ ❑ ❑
Are backflow devices in place?
❑ ❑ ❑
Are backflow devices operable?
❑
❑ ❑
Are air relief valves in place?
❑ ❑ ❑
Are air relief valves operable?
❑
❑ ❑
# Is an emergency generator available?
❑ ❑ ❑
Can the emergency generator run the pumps?
❑
❑ ❑
Is the pump station equipped for quick hook-up?
❑ ❑ ❑
Is the generator operable?
❑
❑ ❑
# Is fuel in tank and sufficient?
❑
❑ ❑
Is the generator inspected according to their schedule?
❑
❑ ❑
Is a 24-hour notification sign posted?
❑ ❑ ❑
Does it include:
Page: 8

Permit: WQCSDO529
Inspection Date: 09/10/2015
Owner - Facility: Hampstead Land Group LLC
Inspection Type : Collection System Inspection Sampling Reason for Visit: Routine
Instructions for notification?
0
❑ ❑ ❑
Pump station identifier?
0
❑ ❑ ❑
Emergency phone number
0
❑ ❑ ❑
Is public access limited?
0
❑ ❑ ❑
Is pump station free of overflow piping?
0
❑ ❑ ❑
Is the pump station free of signs of overflow?
0
❑ ❑ ❑
Are run times comparable for multiple pumps?
Comment:
#2 - Majestic Oaks Drive
Pump Station
Yes No NA NE
Pump station type
Duplex
Are pump station logs available?
❑ ❑ ❑
Is it accessible in all weather conditions?
❑ ❑ ❑
# Is general housekeeping acceptable?
❑ ❑ ❑
Are all pumps present?
❑ ❑ ❑
Are all pumps operable?
❑ ❑ ❑
Are wet wells free of excessive debris?
❑ ❑ ❑
Are upstream manholes free of excessive debris/signs of overflow?
❑
❑ ❑
Are floats/controls for pumps/alarms operable?
❑ ❑ ❑
Is "auto polling" feature/SCADA present?
❑
❑ ❑
Is "auto polling" feature/SCADA operational?
❑
❑ ❑
Is simple telemetry present?
❑ ❑ ❑
Is simple telemetry operational?
❑ ❑ ❑
Are audio and visual alarms present?
❑ ❑ ❑
Are audio and visual alarms operable?
❑ ❑ ❑
Is the Pump station inspected as required?
❑ ❑ ❑
Are backflow devices in place?
❑ ❑ ❑
Are backflow devices operable?
❑
❑ ❑
Are air relief valves in place?
❑ ❑ ❑
Are air relief valves operable?
❑
❑ ❑
# Is an emergency generator available?
❑ ❑ ❑
Can the emergency generator run the pumps?
❑
❑ ❑
Is the pump station equipped for quick hook-up?
❑ ❑ ❑
Is the generator operable?
❑
❑ ❑
# Is fuel in tank and sufficient?
❑
❑ ❑
Is the generator inspected according to their schedule?
❑
❑ ❑
Page: 9

Permit: WQCSDO529
Inspection Date: 09/10/2015
Owner - Facility: Hampstead Land Group LLC
Inspection Type : Collection System Inspection Sampling Reason for Visit: Routine
Is a 24-hour notification sign posted?
0
❑ ❑ ❑
Does it include:
Instructions for notification?
0
❑ ❑ ❑
Pump station identifier?
0
❑ ❑ ❑
Emergency phone number
❑ ❑ ❑
Is public access limited?
❑ ❑ ❑
Is pump station free of overflow piping?
❑ ❑ ❑
Is the pump station free of signs of overflow?
❑ ❑ ❑
Are run times comparable for multiple pumps?
Comment:
#1 MAIN - Majestic Oaks Dr
Pump Station
Yes No NA NE
Pump station type
Duplex
Are pump station logs available?
❑ ❑ ❑
Is it accessible in all weather conditions?
❑ ❑ ❑
# Is general housekeeping acceptable?
❑ ❑ ❑
Are all pumps present?
❑ ❑ ❑
Are all pumps operable?
❑ ❑ ❑
Are wet wells free of excessive debris?
❑ ❑ ❑
Are upstream manholes free of excessive debris/signs of overflow?
❑
❑ ❑
Are floats/controls for pumps/alarms operable?
❑ ❑ ❑
Is "auto polling" feature/SCADA present?
❑
❑ ❑
Is "auto polling" feature/SCADA operational?
❑
❑ ❑
Is simple telemetry present?
❑ ❑ ❑
Is simple telemetry operational?
❑ ❑ ❑
Are audio and visual alarms present?
❑ ❑ ❑
Are audio and visual alarms operable?
❑ ❑ ❑
Is the Pump station inspected as required?
❑ ❑ ❑
Are backflow devices in place?
❑ ❑ ❑
Are backflow devices operable?
❑
❑ ❑
Are air relief valves in place?
❑
❑ ❑
Are air relief valves operable?
❑
❑ ❑
# Is an emergency generator available?
❑ ❑ ❑
Can the emergency generator run the pumps?
❑ ❑ ❑
Is the pump station equipped for quick hook-up?
❑ ❑ ❑
Is the generator operable?
❑
❑ ❑
Page: 10

Permit: WQCSD0529 Owner - Facility: Hampstead Land Group LLC
Inspection Date: 09/10/2015 Inspection Type : Collection System Inspection Sampling Reason for Visit: Routine
# Is fuel in tank and sufficient?
Is the generator inspected according to their schedule?
Is a 24-hour notification sign posted?
Does it include:
Instructions for notification?
Pump station identifier?
Emergency phone number
Is public access limited?
Is pump station free of overflow piping?
Is the pump station free of signs of overflow?
Are run times comparable for multiple pumps?
Comment: Generator failed to remain running.
• ❑ ❑ ❑
• ❑ ❑ ❑
• ❑ ❑ ❑
• ❑ ❑ ❑
• ❑ ❑ ❑
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Page: 11