WQCSD0557_Regional Office Physical File Scan Up To 6/29/2020

Certified Mail # 7016 1370 000165719642
Return Receipt Requested
June 29, 2017
John Boone, Mayor
Town of Elk Park
PO Box 248
Elk Park, NC 28622-0248
SUBJECT: NOTICE OF VIOLATION
Tracking Number: NOV-2017-PC-0420
Permit No. WQCSD0557
Elk Park WWTP
Avery County
Dear Permittee:
The North Carolina Division of Water Resources conducted an inspection of the Elk Park WWTP on June 28,
2017. This inspection was conducted to verify that the facility is operating in compliance with the conditions and
limitations specified in Collection System Permit No. WQCSD0557. A summary of the findings and comments
noted during the inspection are provided in the enclosed copy of the inspection report.
The Collection System Non -sampling inspection was conducted by Division of Water Resources staff from the
Asheville
Regional Office. The following .violation(s) were noted during the inspection:
Inspection Area Description of Violation
Pump Station One of the pumps was not working. Looking through the pump station log, it
appears the pump has not run since June 15 at least, and that the pump was also not
functioning March 17-May 22.
In addition, the issues below must also be addressed:
Compliance Issue(s): The Cranberry Pump Station control boxes are corroded. A manhole on Elk River Rd
had cracked encasement concrete and was hidden by weeds. Maintenance records were missing. High priority
lines need to be identified, and inspections of them need to be documented every six months.
State of North Carolina I Environmental Quality I Water Resources
2090 U.S. 70 Highway, Swannanoa, NC 28778
�. 828-296-4500

Remedial actions should have already been taken to correct this problem and prevent further occ
future. The Division of Water Resources may pursue enforcement action for this and any additio
State law.
To prevent further action, please respond in writing to this office within 15 days upon your receipt of this Notice
of Violation regarding your plans or measures to be taken to address the indicated violations and other identified
issues; if applicable.
If you should have any questions, please do not hesitate to contact Daniel Boss with the Water Quality
Regional Operations Section in the Asheville Regional Office at 828-296-4500.
Sincerely,
G. Landon Davidson, P.G., Regional Supervisor
Water Quality Regional Operations Section
Asheville Regional Office
Division of Water Resources, NCDEQ
ATTACHMENTS: Inspection Report, Sample Log Sheets
Cc: Tyler Boone, ORC
aaW(QS#Asheville Regional-Office—� Enforcem"ent File
NPDES Compliance/Enforcement Unit - Enforcement Fille
State of North Carolina I Environmental Quality I Water Resources
2090 U.S. 70 Highway, Swannanoa, NC 28778
828-296-4500

Permit: WQCSD0557
SOC:
County: Avery
Region: Asheville
Contact Person: John Boone
Directions to Facility:
System Classifications:
Primary ORC:
Secondary ORC(s):
On -Site Representative(s):
Related Permits:
Compliance Inspection Report
Effective: 06/09/11 Expiration: Owner : Town of Elk Park
Effective: Expiration: Facility: Elk Park WWTP
Elk River Rd NCSR 1305
Elk Park NC 28622
Title: Phone: [phone]
I
Certification:. Phone:
Inspection Date: 06/28/2017 EntryTime: 10:OOAM Exit Time: 12:40PM
Primary Inspector: Daniel J Boss Phone: [phone]
Secondary Inspector(s):
Reason for Inspection: Routine Inspection Type: Collection System Inspect Non Sampling
Permit.lnspection Type: Deemed permitted collection system management and operation
Facility Status: ❑ Compliant Not Compliant
Question Areas:
Miscellaneous Questions Performance Standards Operation & Maint Reqmts
Records inspections Pump Station
Manhole
(See attachment summary)
Page: 1

Permit: WQCSDO557 Owner - Facility: Town of Elk Park
Inspection Date: 06/28/2017 Inspection Type : Collection System Inspect Non Sampling Reason for Visit: Roi
Inspection Summary:
On 6128/2017, 1 (Daniel Boss) conducted a Compliance Evaluation Inspection of Elk Park Collection System. I met with
backup ORC, Otis Ward, who assisted with the inspection. Documentation was sufficient in some areas and lacking in
others. Pump station inspection documentation could be more complete. Right of way maintenance and high priority line
inspections should be documented. Sewer line cleaning, repair, and other maintenance should be documented in a log
book.
Pump station #1, Dark Hollow, had only one operating pump. Review of the log book revealed that this station has been
operating with only one functional pump for almost 3 of the last 4 months. Otis said that a functional backup pump is on
hand and ready to be installed. Please install that pump immediately, and going forward do not allow pump stations to run
with only one functioning pump for more than 24 hours past discovery of the situation.
Pump station #2, Cranberry, has a lot of rust on the control boxes. I recommend refurbishment to protect the controls. A
canopy would offer some protection for the control boxes and perhaps reduce corrosion. One other recommendation is for a
low float alarm. In the event that the shut off float for the pumps stops working, they could keep running even when the wet
well is pumped down and the pumps are dry. This could damage the pumps. A low float alarm could alert an operator of
this condition and perhaps save the pumps.
A manhole Otis and I inspected along Elk River Rd needs the encasing concrete repaired. This manhole was hidden by tall
weeds. Manholes need to be kept visible and accessible. Please keep records of maintaining the right of ways.
Page: 2

Permit: WQCSD0557 Owner - Facility: Town of Elk Park
Inspection Date: 06/26/2017 Inspection Type : Collection System Inspect Non Sampling
Reason for Visit: Routine
Performance Standards
Yes No NA NE
Is Public Education Program for grease established and documented?
❑ El - ❑
What educational tools are used?
Need to speak with Tyler Boone.
Is Sewer Use Ordinance/Legal Authority available?
❑ ❑ ❑
Does it appear that the Sewer Use Ordinance is enforced?
❑ ❑ ❑
Is Grease Trap Ordinance available?
M❑ ❑ ❑
Is Septic Tank Ordinance available (as applicable, i.e. annexation)
❑ ❑ ❑
List enforcement actions by permittee, if any, in the last 12 months
Has an acceptable Capital Improvement Plan (CIP) been implemented?
❑ ❑ 0 ❑
Does CIP address short term needs and long term \"master plan\" concepts?
❑ ❑ M ❑
Does CIP cover three to five year period?
❑ ❑ M ❑
Does CIP include Goal Statement?
❑ ❑ ❑
Does CIP include description of project area?
❑ ❑ MR
Does CIP include description of existing facilities?
❑ ❑ 0 ❑
Does CIP include known deficiencies?
❑ ❑ 0❑
Does CIP include forecasted future needs?
❑ ❑ M ❑
Is CIP designated only for wastewater collection and treatment?
❑ ❑ M❑
Approximate capital improvement budget for collection system?
Total annual revenue for wastewater collection and treatment?
$260,000.00
CIP Comments
Is system free of known points of bypass?
M ❑ ❑ ❑
If no, describe type of bypass and location
Is a 24-hour notification sign posted at ALL pump stations?
❑ ❑ ❑
# Does the sign include:
Instructions for notification?
❑ ❑ ❑
Pump station identifier?
0 ❑ ❑ ❑
24-hour contact numbers
M ❑ ❑ ❑
If no, list deficient pump stations
# Do ALL pump stations have an "auto polling" feature/SCADA?
M ❑ ❑ ❑
Number of pump stations
2
- Number of pump stations that have SCADA
2
Number of pump stations that have simple telemetry
o
Number of pump stations that have only audible and visual alarms
0
Number of pump stations that do not meet permit requirements
0
# Does the permittee have a root control program?
1:10 ❑ ❑
Page: 3

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Permit: WQCSDO557 Owner - Facility: Town of Elk Park
ill
Inspection Date: 06/28/2017 Inspection Type : Collection System Inspect Non Sampling
Reason for Visit: Routine
# Is manhole properly seated?
®❑ ❑ ❑
# Is manhole in good condition?
M ❑ ❑ ❑
# Is invert in good condition?
®❑ ❑ ❑
Is line free -flowing and unrestricted in manhole?
®❑ ❑ ❑
Is manhole free of excessive amounts of grease?
®❑ ❑ ❑
Is manhole free of excessive roots?
❑ ❑ ❑
Is manhole free of excessive sand?
®❑ ❑ ❑
Is manhole's extended vent screened?
❑ ❑ ❑
Are vents free of submergence?
❑ ❑ ® ❑
Are manholes free of bypass structures or pipes?
® ❑ ❑ ❑
Comment: This manhole has a cracked rim which is scheduled for repair.
#1 DARK HOLLOW -
Pump Station
Yes No NA NE
Pump station type
Duplex
Are pump station logs available?
❑ ❑ ❑
Is it accessible in all weather conditions?
0 ❑ ❑ ❑
# Is general housekeeping acceptable?
0 ❑ ❑ ❑
Are all pumps present?
❑ ❑ ❑
Are all pumps operable?
❑ ❑ ❑
Are wet wells free of excessive debris?
❑ ❑ ❑
Are upstream manholes free of excessive debris/signs of overflow?
M ❑ ❑ ❑
Are floats/controls for pumps/alarms operable?
■ ❑ ❑ ❑
Is "auto polling" feature/SCADA present?
0 ❑ ❑ ❑
Is "auto polling" feature/SCADA operational?
❑ ❑ ❑
Is simple telemetry present?
❑ ❑ ❑
Is simple telemetry operational?
❑ ❑ ❑
Are audio and visual alarms present?
0 ❑ ❑ ❑
Are audio and visual alarms operable?
■ ❑ ❑ ❑
Is the Pump station inspected as required?
❑ ❑ ❑
Are backflow devices in place?
❑ ❑ ❑
Are backflow devices operable?
0 ❑ ❑ ❑
Are air relief valves in place?
❑ 0 ❑ ❑
Are air relief valves operable?
❑ 0 ❑ ❑
# Is an emergency generator available?
❑ ❑ ❑
Can the emergency generator run the pumps?
M ❑ ❑ ❑
Is the pump station equipped for quick hook-up?
M ❑ ❑ ❑
Page: 6

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00

PV
Permit: WQCSD0557
Inspection Date: 06/28/2017
Owner - Facility: Town of Elk Park
Inspection Type: Collection System Inspect Non Sampling Reason for Visit: Routine
Comment: Manhole was hidden by tall weeds. Right of way needs to be maintained and records kept for
maintenance. Concrete around manhole was cracked and falling apart. Manhole is connected__
to a high priority line (siphon under creek) which needs to be inspected and documented.
Page: 9

I VYYIV Vt- tLK F'AKK
Water and Sanitary Sewer Service Fee Schedule
Water Rates
Sewer Rates
Rate Schedule
Inside City Limits
Outside City Limits
Rate Schedule
Inside City Limits
Outside City Limits
First 3,000 Gal.
$17.00
$34.00
First 3,000 Gal.
$20.00
$40.00
3,001-5,000 Gal.
0.00225 per gal.
0.0045 per gal.
3,001-5,000 Gal.
0.00225 per gal.
0.0045 per gal.
5,001-7,500
0.00250 per gal.
0.005 per gal.
5,001-7,500
0.00250 per gal.
0.005 per gal.
7,501-10,000
0.00275 per gal.
0.0055 per gal.
7,501-10,000
0.00275 per gal.
0.0055 per gal.
10,001-15,000
0.00300 per gal.
0.006 per gal.
10,001-15,000
0.00300 per gal.
0.006 per gal.
15,001-20,000
0.00350 per gal.
0.007 per gal.
15,001-20,000
0.00350 per gal.
0.007 per gal.
20,001-99,999
0.00400 per gal.
0.008 per gal.
20,001-99,999
0.00400 per gal.
0.008 per gal.
Tap Fees
$350.00
See Below
Tap Fees
$400.00
See Below
Meter Deposit
$125.00
$125.00
Water Tap Fees (Outside Town Limits)
Sewer Tap Fees (Outside Town Limits)
Line Size
Cost"
Minimum Fee
Line Size
Cost*
Minimum Fee
3/4 Inch
Cost Plus 20%
$700.00
4 Inch
Cost Plus 20%
$800.00
1 Inch
Cost Plus 20%
$1,100.00
6 Inch
Cost Plus 20%
$1,500.00
2 Inch
Over 2 Inch
Cost Plus 20%
Cost Plus 20%
$2,000.00
$2,500.00
8 Inch
Cost Plus 20%
$2,000.00
` If boring service is provided by
Town, boring costs shall be included.
Capacity Depletion Fees (Outside Town Limits)
Fire Protection Sprinkler Fees
Line Size
Water
Sewer
Line Size
Water
3/41nch
$1,150.00
$1,310.00
2Inch
$1,650.00
1 Inch
$2, 520.00
$2,650.00
4Inch
$4,800.00
Inch
$8,064.00
$8,480.00
6Inch
$6,000.00
4Inch
$25,180.00
$26,500.00
8Inch
$9,000.00
6Inch
$58,500.00
$63,600.00
10Inch
$12,300.00
8 Inch
$68,500.00
$73,600.00
12 Inch
$17,400.00
10 Inch
$78,500.00
$86,600.00
12Inch
$88,500.00
$93,600.00
Reconnection After Non -Payment
Requested Disconnection"
Inside
Outside
Inside Town Limits
Outside Town Limits
Water:
$10.00
$20.00
$10.00
$20.00
Sewer:
$30.00
$40.00
*' First requested disco- ti he th
Water/Sewer Extension or Connection Application Fee: $50 00
Water/Sewer Rates, Fees, and Deposit charges are subject to change.
Capacity depletion impact fees are in addition to tapping fees.
Capacity deplectiorrimpact fees apply to all outside taps and connections.
ec on rs e, ereal%r fees will ue charged as shown.
"Only ONE (1) free request shall be allowed per twelve (12) month period.
I Water/Sewer Line Construction Inspection Fee: $;
Tap fee charges shall be for all construction costs from existing line to property line/poii
of use at Customer's expense.
No conection to system will be made until tapping and capacity depletion fees are paid.

TOWN OF ELK PARK
GENERAL FUND REVENUE
BUDGET 2017-2018
REVENUES:
AD VALOREM TAXES
PRIOR YEAR TAXES
PENALTIES & INTEREST
TOTAL
OTHER TAXES:
SALES & USE TAX
MISCELLANEOUS TAX
VEHICLE TAX
ALCOHOL/BEVERAGE TAX
TOTAL
UNRESTRICTED INTERGOVERNMENTAL REVENUE:
FRANCHISE TAX
GAS TAX REFUND
TOTAL
RESTRICTED INTERGOVERNMENTAL REVENUE:
"STATE STREET AID" ALLOCATION (POWELL BILL)
INVESTMENT EARNING:
INTEREST EARNED
MISCELLANEOUS
ALLOCATED FUND BALANCES
TOTAL INVESTMENT EARNING
TOTALREVENUE
$ 55,000.00
$ 2,500.00
$ 500.00
$ 58,000.00
$ 152,500.00
$ 2,000.00
$ 10,000.00
$ 1,500.00
$ 166,000.00
$ 22,000.00
$ 1,200.00
$ 23,200.00
$ 14,000.00
$ 500.00
$ 1,000.00
$ 2,200.00
$ 3,700.00
$ 264,900.00

EXPENDITURES:
GENERAL GOVERNMENT:
TOWN OF ELK PARK
GENERAL FUND EXPENDITURES DETAIL
BUDGET 2017-2018
BUDGET
SALARIES & BENEFITS
$
51,000.00
ELECTED OFFICIALS
$
10,000.00
PROFESSIONAL SERVICES
$
10,500.00
OPERATING EXPENSE
$
84,700.00
DONATION TO ELK PARK FIRE DEPARTMENT
$
1,000.00
TOTAL $ 157,200.00
PUBLIC SAFETY:
SALARIES $ 10,000.00
OPERATING EXPENSE $ 5,000.00
MIKE SMITH SUPPLEMENT INSURANCE $ 4,700.00
TOTAL $ 29,700.00
STREET & PARKS:
SALARIES & PARKS $ 30,000.00
OPERATING EXPENSE (STREET) $ 25,500.00
CAPITAL OUTLAY $ 13,000.00
TOTAL $ 68,500.00
USDA PRINCIPAL & INTEREST TOWN HALL $ 19,500.00
TOTAL $ 264,900.00

REVENUES:
OPERATING REVENUES:
WATER TAP FEE
SEWER TAP FEE
TOTAL
NON —OPERATING REVENUES:
INTEREST
APPROPRIATED FUND BALANCE
TOTAL
:V.1»►"b 11011.1m
TOWN OF ELK PARK
WATER/SEWER FUND
BUDGET 2017-2018
$ 265,000.00
$ 2,500.00
$ 2,500.00
$ 270,000.00
$ 200.00
$ 22,800.00
$ 293,000.00
SALARIES & BENEFITS
$
80,000.00
PROFESSIONAL SERVICES
$
10,000.00
TELEPHONE & POSTAGE
$
13,000.00
UTILITIES (MO. Electric & Propane)
$
40,000.00
DEPARTMENT SUPPLIES
$
28,000.00
CHEMICALS
$
30,000.00
REPAIRS/MAINTENANCE
$
12,000.00
SEWER & WATER ANALYSIS
$
15,000.00
SLUDGE REMOVAL
$
20,000.00
OPERATING EXPENSE
$
15,000.00
MAINTENANCE EQUIPMENT
$
12,000.00
TOTAL $ 275,000.00
BUDGET APPROPRIATIONS:
USDA PRINCIPAL & INTEREST (SEWER LOAN) $ 18,000.00
TOTAL EXPENDITURES $ 293,000.00

TOWN OF ELK PARK
Monthly Uitlity Billing Register
May 2017
Monthly Totals
InTown OutofTown Total
Water Customers 245 62 307
Sewer Customers 206 24 230
Water Consumption 931,980 372,560 1,304,540
Water
Sewer
Total
Previous Utility Debits
$13,887.90
$12,440.59
$26,328.49
Previous Penalty Debits
$190.28
$190.53
$380.81
Previous Total Debits
$14,078.18
$12,631.12
$26,709.30
Previous Utility Credits
($1,340.61)
($833.63)
($2,174.24)
Previous Penalty Credits
($22.22)
($9.67)
($31.89)
Previous Total Credits
($1,362.83)
($843.30)
($2,206.13)
Utility Payments/Releases
$10,521.32
$9,527.35
$20,048.67
Penalty Payments/Releases
$130.67
$119.57
$250.24
Total Payments/Releases
$10,651.99
$9,646.92.
$20,298.91
Utility Billed This Month
$10,709.83
$9,179.77
$19,889.60
Penalty Billed This Month
$216.73
$135.21
$351.94
Total Billed This Month
$10,926.56
$9,314.98
$20,241.54
Utility Net Outstanding
$14,076.41
$12,093.01
$26,169.42
Penalty Net Outstanding
$276.34
$206.17
$482.51
Total Outsanding
$14,352.75
$12,299.18
$26,651.93
05/27/2017 Page 1 Of 1

WATER POLLUTION CONTROL SYSTEM OPERATOR DESIGNATION FORM (WPCSOCC)
NCAC 15A 8G .0201
Press TAB to enter information
Permittee Owner/Officer Name: JOHN BOONE
Mailing Address: PO BOX 248
City: ELK PARK
Email Address: [e-mail]
Signature:
Facility Name: TOWN OF ELK PARK
County: AVERY
Phone: [phone]
State: NC Zip: 28622
Permit #
Date: '�01 — .30 — 14
YOU MUST SUBMIT A SEPARATE FORM FOR EACH TYPE AND CLASSIFICATION OF SYSTEM:
Facility Type: CS
Facility Grade: 'II
OPERATOR IN RESPONSIBLE CHARGE (ORC)
Print Full Name: TYLER SHANE BOONE Work Phone: [phone]
Certificate Type: CS Certificate Grade: II
Email Address: [e-mail]
Signature:
Certificate #: 1003001
Date:
"I certify that I agree to my designation as the Operator in Responsible Charge for the facility noted. I understand and will abide by the
rules and regulations pertaining to the responsibilities of the ORC as set forth in 15A NCAC 08G .0204 and failing to do so can result in
Disciplinary Actions by the Water Pollution Control System Operators Certification Commission."
BACKUP ORC
Print Full Name: OTIS WARD Work Phone: [phone]
Certificate Type: CS Certificate Grade: II
Email Address: [e-mail]
Certificate #:14697
Signature: i �4 Date:
a
"I certify that l agree to my designation as a Back-up Operator in Responsible Charge for the facility noted. I understand and will abide by
the rules and regulations pertaining to the responsibilities of the ORC as set forth in 15A NCAC 08G .0204 and failing to do so can result in
Disciplinary Actions by the Water Pollution Control System Operators Certification Commission."
Mail, fax or email WPCSOCC, 1618 Mail Service Center, Fax: [phone] Email: [e-mail]
ORIGINAL to: Raleigh, NC27699-1618
Mail or Fax Asheville
a COPY to: 2090 US Hwy 70
Swannanoa, NC 28778
Fax: [phone]
Phone: [phone]
Fayetteville
225 Green St., Suite 714
Fayetteville, NC 28301-5043
Fax: [phone]
Phone: [phone]
Mooresville
610 E. Center Ave., Suite 301
Mooresville, NC 28115
Fax: [phone]
Phone: [phone]
Washington Wilmington Winston-Salem
943 Washington Sq. Mall 127 Cardinal Dr. 45 W. Hanes Mall Rd.
Washington, NC 27889 Wilmington, NC 28405-2845 Winston-Salem, NC 27105
Fax:[phone] Fax:[phone] Fax:[phone]
Phone:[phone] Phone:[phone] Phone:[phone]
Raleigh
3800 Barrett Dr.
Raleigh, NC 27609
Fax: [phone]
Phone: [phone]
Revised 412016

Pat McCrory
Governor
March 12, 2014
John Boone
Town of Elk Park
PO Box 248
Elk Park, NC 28622
NC®ENR�...
North Carolina Department of Environment and Natural Resources
Division of Water Resources
Water Quality Programs .
Thomas A. Reeder John E. Skvarla, III
Director Secretary
SUBJECT: Collection System Inspection
Elk Park
Permit No: WQCSD0557
Avery County
Dear Mr. Boone:
On February 19, 2014, I conducted a Compliance Evaluation Inspection of the Elk Park Collection System
Program. You were briefly present; Tim Fox with the Division of Water Resources and Otis Ward with the
Town of Elk Park were also present. There were maintenance needs. at the two pump/lift stations that were
immediately taken care of following the inspection. The time and efforts related to the collection system
program by the Towns personnel are appreciated.
Please refer to the enclosed inspection report for additional observations and comments. If you or your staff
have any questions, please call me at 828-296-4500.
Sincerely,
Linda Wiggs
Enviromental Senior Specialist
Asheville Regional Office
Enc. Inspection Report
cc: Otis Ward, ORC (e-copy) .V
Central Files
NKIS120
euille ilex
G:\WR\WQ\Avery\Collection Systems\Elk Park Collection System\CEI.Feb2014.doc
Water Quality Regional Operations —Asheville Regional Office
2090 U.S. Highway 70, Swannanoa, North Carolina 28778
Phone: [phone] FAX: [phone]
Internet: http://portal.ncdenr.orgAuebAvq/ws
An Equal Opportunity \ Affirmative Action Employer

t: WQCSD0557
sOC.
County: Avery
Region: Asheville
Compliance Inspection Report
Effective: 06/09/11 Expiration: Owner: Town of Elk Park
Effective: Expiration: Facility: Elk Park WWTP
Elk River Rd NCSR 1305
Contact Person: John Boone
Directions to Facility:
System Classifications:
Primary ORC:
Secondary ORC(s):
On -Site Representative(s):
Related Permits:
Title:
Inspection Date: 02/19/2014 Entry Time: 02:00 PM
Primary Inspector: Linda S Wiggs
Secondary Inspector(s): T-fi
Elk Park NC 28622
Phone: [phone]
Certification:
Exit Time: 03:00 PM
Phone:
Phone: [phone]
Ext.4653
Reason for Inspection: Routine Inspection Type: Collection System Inspect Non Sampling
Permit Inspection Type: Deemed permitted collection system management and
operation
Facility Status: ■ Compliant ❑ Not Compliant
Question Areas:
Miscellaneous Questions Performance Standards Operation & Maint Reqmts Records
■ Monitoring & Rpting Inspections Pump Station Manhole
Reqmts
(See attachment summary)
Page: 1

i
Permit: WQCSDO557 Owner - Facility: Town of Elk Park
Inspection Date: 02/19/2014 Inspection Type: Collection System Inspect Non Sampling Reason for Visit: Routine
Inspection Summary:
Present during the inspection were Tim Fox with Division of Water Resources and Otis Ward the Operator in Responsible
Charge (ORC) with Elk Park. The Mayor was also present for some of the inspection.
System is, fairly new; 1996 with 204 customers in town and 18 out of town. The system is smoke tested yearly. Personnel
stated right of ways are accessible if need be.
Both pump stations need work immediately. The town will respond back to the inspector with documentation of the work
completed.
Documentation of work completed by the town was received in the Asheville Office on March 5, 2014. An itemized list of
work as well as photo and video documentation were sent verifying work completed.
Both pump/lift stations were cleaned and pumped. The alarm systems were repaired and now work. Both had simple
repairs needed. It is suggested that these station be on a pumping schedule depending on fats/debris buildup.
On 2/21/2014 the inspector emailed the ORC the Operational Log Package which consists of various forms related to
collection systems.
Overall the program is well managed. These were pump station maintenance issues that needed immediate attention;
this will be an ongoing demand of the ORCs and towns time and resources. Another helpful ongoing maintenance
practice of a collection system is cleaning; if the the town plans to clean their system they should consider the feasibility of
purchasing a jetter system vs contracting this service out.
Question Abbreviations:
Y-Yes
N-No
NA -Not Applicable
NE -Not Evaluated
Page: 2

Permit: WQCSD0557 Owner - Facility: Town of Elk Park
Inspection Date: 02/19/2014 Inspection Type: Collection System Inspect Non Sampling Reason for Visit: Routine
Performance Standards
Yes
No NA
NE
Is Public Education Program for grease established and documented?
■
n n
❑
What educational tools are used?
newpaper, bill insert
Twice a year customers are to be educated on grease.
Is Sewer Use Ordinance/Legal Authority available?
■
n n
n
Does it appear that the Sewer Use Ordinance is enforced?
■
n n
n
Is Grease Trap Ordinance available?
■
n n
n
Is Septic Tank Ordinance available (as applicable, i.e. annexation)
■
n n
n
List enforcement actions by permittee, if any, in the last 12 months
There are 3 customers with grease traps. The ordinance requires them to pump quarterly.
Has an acceptable Capital Improvement Plan (CIP) been implemented?
n
n ■
n
Does CIP address short term needs and long term \"master plan\" concepts?
n
n ■
n
Does CIP cover three to five year period?
n
❑ ■
n
Does CIP include Goal Statement?
n
n ■
n
Does CIP include description of project area?
n
n ■
n
Does CIP include description of existing facilities?
n
n ■
n
Does CIP include known deficiencies?
n
n ■
n
Does CIP include forecasted future needs?
n
n ■
n
Is CIP designated only for wastewater collection and treatment?
n
n ■
n
Approximate capital improvement budget for collection system?
Total annual revenue for wastewater collection and treatment?
$9,276.00
CIP Comments
We discussed that a CIP is not required but the concepts and processes of a CIP should still be evaluated
by the town to maintain the integrity of the infrastructure.
Is system free of known points of bypass? ■ n n n
If no, describe type of bypass and location
Is a 24-hour notification sign posted at ALL pump stations?
■ n n n
# Does the sign include:
Instructions for notification?
■ n n n
Pump station identifier?
■ fl n 0
24-hour contact numbers
n n n
Page: 3

Permit: WQCSD0557 Owner - Facility: Town of Elk Park -
Inspection Date: 02/19/2014 Inspection Type: Collection System Inspect Non Sampling
If no, list deficient pump stations
# Do ALL pump stations have an "auto polling" feature/SCADA?
Number of pump stations
Number of pump stations that have SCADA
Number of pump stations that have simple telemetry
Number of pump stations that have only audible and visual alarms
Number of pump stations that do not meet permit requirements
# Does the permittee have a root control program?
# If yes, date implemented?
Describe:
Comment:
Inspections
Are maintenance records for sewer lines available?
Are records available that document pump station inspections?
Are SCADA or telemetry equipped pump stations inspected at least once a week?
Are non-SCADA/telemetry equipped pump stations inspected every day?
Are records available that document citizen complaints?
# Do you have a system to conduct an annual observation of entire system?
# Has there been an observation of remote areas in the last year?
Are records available that document inspections of high -priority lines?
Has there been visual inspections of high -priority lines in last six months?
Comment: There are no high priority lines.
Operation & Maintenance. Requirements
Are all log books available?
Does supervisor review all log books on a regular basis?
Does the supervisor have plans to address documented short-term problem areas?
What is the schedule for reviewing inspection, maintenance, & operations logs and problem areas?
Ongoing.
Are maintenance records for equipment available?
Is a schedule maintained for testing emergency/standby equipment?
Reason for Visit: Routine
,1
■nnn
2
2
2
nn■n
Yes No NA NE
Yes No NA NE
nnn■
■nnn
Page: 4

Permit: WQCSD0557 Owner - Facility: Town of Elk Park
Inspection Date: 02/19/2014 Inspection Type: Collection System Inspect Non Sampling Reason for Visit:
Routine
What is the schedule for testing emergency/standby equipment?
monthly
Do pump station logs include:
Inside and outside cleaning and debris removal?
I]
■
n
n
Inspecting and exercising all valves?
❑
■
❑
Q
Inspecting and lubricating pumps and other equipment?
n
■.
0
n
Inspecting alarms, telemetry and auxiliary equipment?
❑
■
0
0
Is there at least one spare pump for each pump station w/o pump reliability?
■
❑
0
❑
Are maintenance records for right-of-ways available?
Q
0
0
M
Are right-of-ways currently accessible in the event of an emergency?
Q
0
❑
■
Are system cleaning records available?
❑
❑
❑
■
Has at least 10% of system been cleaned annually?
❑
Cl
❑
■
What areas are scheduled for cleaning in the next 12 months?
Town does not own a jetter and cannot clean their lines. Contractors are hired if need be. This is a system
of <200,000 gpd and is not required to clean 10%. Regardless the town is interested in this maintenance
practice as a preventative measure.
Is a Spill Response Action Plan available?
■
Q
0
0
Does the plan include:
24-hour contact numbers
■
n
❑
n
Response time
■
Q
n
n
Equipment list and spare parts inventory
■
0.
Q
0
Access to cleaning equipment
■
❑
0
Q
Access to construction crews, contractors, and/or engineers
■
0
Source of emergency funds
■
Q
Q
■
Site sanitation and cleanup materials
■
fl
❑
n
Post-overflow/spill assessment
■
Q
D
Q
Is a Spill Response Action Plan available for all personnel?
■
0
D
Is the spare parts inventory adequate?
■
n
n
n
Comment:. Highlight after hours number in Plan.
Town stated all right of ways are accessible.
Inspector emailed various logs to the ORC for use.
Records
Yes No
NA
NE
Are adequate records of all SSOs, spills and complaints available?
0
0
0
■
Page: 5

Permit: WQCSD0557 Owner - Facility: Town of Elk Park
Inspection Date: 02/19/2014 Inspection Type: Collection System Inspect Non Sampling Reason for Visit: Routine
Are records of SSOs that are under the reportable threshold available? ❑ 0 ❑ ■
Do spill records indicate repeated overflows (2 or more in 12 months) at same location? 0 fl Q ■
If yes, is there a corrective action plan? n
Is a map of the system available? ■ 0 n Q
Does the map include:
Pipe" sizes
■
❑ 0 ❑
Pipe materials
■
❑ n ❑
Pipe location
■
Q ❑ 0.
Flow direction
■
0 0
Approximate pipe age
■
Number of service taps
■
❑ 0
Pump stations and capacity
■
n fl
If no, what percent is complete?
List any modifications and extensions that need to be added to the map
Capacity of PS not listed.
The town commented that they have not had an SSO in years, so there were no reports to review. Town
stated only 1 SSO since the system was put in place.
# Does the permittee have a copy of their permit? ■ ❑ 0
Comment:
Monitoring and Reporting Requirements Yes No NA NE
Are copies of required press releases and distribution lists available? ❑ 0 ■
Are public notices and proof of publication available? ODE 0
# Is an annual report being prepared in accordance with G.S. 143-215.1 C? 0 0 ■ ❑
# Is permittee compliant with all compliance schedules in the permits? ❑ ❑ ■ 0
If no, which one(s)?
Comment: The town did not have an SSO in 2013.
DARK HOLLOW -
Pump Station Yes No NA NE
Pump station type Duplex
Are pump station logs available? ■ 0 Q 0
Is it accessible in all weather conditions? ■ 0 ❑ Q
Page: 6

Permit: WQCSD0557 Owner - Facility: Town of Elk Park
Inspection Date:, 02/19/2014 Inspection Type: Collection System Inspect Non Sampling Reason for Visit: Routine
# Is general housekeeping acceptable? ■ 0 0 1=1
Are all pumps present? ■ fl 0 Q
Are all pumps operable? ■ ❑
Are wet wells free of excessive debris? ❑ ■ 0 0
Are upstream manholes free of excessive debris/signs of overflow? ■ 0 0 fl
Are floats/controls for pumps/alarms operable? Q ■
Is "auto polling" feature/SCADA present? ❑ 0 ■
Is "auto polling" feature/SCADA operational? 0 E ■
Is simple telemetry present? ■ 13 ❑ Q
Is simple telemetry operational? ■ ❑
Are audio and visual alarms present? ■ I=1 rl 11
Are audio and visual alarms operable? ■ n Q
Is the Pump station inspected as required? ■ ❑ 0 fl
Are backflow devices in place? ■
Are backflow devices operable? 13 0 ❑ ■
Are air relief valves in place? ❑ ❑ ■ n
Are air relief valves operable? rl ❑ ■ n
# Is an emergency generator available? ■ ❑ Q n
Can the emergency generator run the pumps? ❑ Cl ❑ ■
Is the pump station equipped for quick hook-up? ■ fl 0 0
Is the generator operable? fl fl C ■
# Is fuel in tank and sufficient? fl Q ■ ❑
Is the generator inspected according to their schedule? ❑ ❑ ■
Is a 24-hour notification sign posted? ■ 0 fl Q
Does it include:
Instructions for notification? ■
Pump station identifier? ■
Emergency phone number ■ ❑ ❑ fl
Is public access limited? Q ■ ❑ Q
Is pump station free of overflow piping? ■ C) ❑ 0
Page: 7

Permit: WQCSD0557 Owner - Facility: Town of Elk Park
Inspection Date: 02/19/2014 Inspection Type: Collection System Inspect Non Sampling
Is the pump station free of signs of overflow?
Are run times comparable for multiple pumps?
Reason for Visit: Routine
Comment: Pump station needs work immediately. Evidence of surge to top of wet
well, however it does not appear it overflowed. The wet well and floats need cleaning.
Alarm worked under test, but the high water floattalarm did not work. A bracket is
broken that needs repair. The bracket needs to be repaired, the wet well needs
pumping and the floats and accessories need to be cleaned.
The town does not own a portable generator; they stated they have an agreement with
a Mountain City, Tenn. company that could be onsite in 30 minutes.
PS is not fenced but is locked.
See summary.
DARK HOLLOW RD -
Manhole
Is manhole accessible?
# Is manhole cover/vent above grade?
Is the manhole free of visible signs of overflow?
Is the manhole free of sinkholes and depressions?
Is manhole cover present?
# Is manhole properly seated?
# Is manhole in good condition?
# Is invert in good condition?
Is line free -flowing and unrestricted in manhole?
Is manhole free of excessive amounts of grease?
Is manhole free of excessive roots?
Is manhole free of excessive sand?
Is manhole's extended vent screened?
Are vents free of submergence?
Are manholes free of bypass structures or pipes?
Comment: This manhole is at grade and the metal lid ring has been cracked. The
town stated the ring was damaged by a DOT plow.
SUBSTATION -
Pump Station
Pump station type
yes
Yes
No NA NE
■nnn
n■nn
■nnn
■nnn
■nnn
■nnn
■nnn
nnn■
■nnn
■nnn
■nnn
■
n n n
nn■n
nn■n
■nnn
Yes No NA NE
Duplex
Page: 8

Permit: WQCSD0557 Owner - Facility: Town of Elk Park
Inspection Date: 02/19/2014 Inspection Type: Collection System Inspect Non Sampling Reason for Visit: Routine
Are pump station logs available? ■ ❑ fl
Is it accessible in all weather conditions? ■ ❑ ❑ n
# Is general housekeeping acceptable? ■ 0. ❑ n
Are all pumps present? ■ ❑ n ❑
Are all pumps operable? ■ n fl
Are wet wells free of excessive debris? 0 ■ n n
Are upstream manholes free of excessive debris/signs of overflow? ❑ ❑ n ■
Are floats/controls for pumps/alarms operable? ■ 0 Q 0
Is "auto polling" feature/SCADA present? n n ■ n
Is "auto polling" feature/SCADA operational? fl Q ■ fl
Is simple telemetry present? ■ ❑
Is simple telemetry operational? ■ ❑ ❑ 13
Are audio and visual alarms present? ■ ❑ ❑ Q
Are audio and visual alarms operable? ■ n ❑ 0
Is the Pump station inspected as required? ■ 0 n fl
Are backflow devices in place? ■ 0 ❑ ❑
Are backflow devices operable? fl ❑ Q ■
Are air relief valves in place? ❑ n ■ fl
Are air relief valves operable? n n ■ D
# Is an emergency generator available? ■ n Q 11
Can the emergency generator run the pumps? ❑ 0 1 ■
Is the pump station equipped for quick hook-up? ■ 0 0 Cl
Is the generator operable? 0 ❑ n ■
# Is fuel in tank and sufficient? ❑ ❑ Q ■
Is the generator inspected according to their schedule? n ❑ fl ■
Is a 24-hour notification. sign posted? ■ n
Does it include:
Instructions for notification?
Pump station identifier?
Emergency phone number
■C)00
■000
■000
Page: 9

Permit: WQCSD0557 Owner - Facility: Town of Elk Park
Inspection Date: 02/19/2014 Inspection Type: Collection System Inspect Non Sampling Reason for Visit: Routine
Is public access limited? n ■ n 0
Is pump station free of overflow piping? ■ ❑ 0 ❑
Is the pump station free of signs of overflow? ■ Q n ❑
Are run times comparable for multiple pumps?
Comment: This pump station needs work immediately. The wet well and all of the
internal components need to be cleaned. The visual and audio alarm did not work.
PS is not fenced but is locked.
PS is in an area that likely floods.
The concrete around the PS is crumbling, the town needs to look into fixing this before it
gets worse.
Generator can be brought in by company within 30 minutes if need be.
See summary.
Page: 10

Cantwell, Janet
From: Cantwell, Janet
Sent: Thursday, July 07, 2016 3:01 PM
To: '[e-mail]'
Subject: WQCSD0557: Town of Elk Park Collection System permit #
Hi Otis ---Good talking with you today!
Collection systems come under the "2T" regs. I'll copy and send later. It's basically one page. The whole "2T" regs will
be
In the link below. It's easier to go by the one page 2T, though.
Link below will take you to info about collection systems:
(It also has the latest revised SSO reporting requirements link and links to other items.)
https:Hdeq.nc.gov/a bout/divisions/water-resources/water-resources-perm its/peres/col lection-systems-permits
I just sent you the ORC form separately.
I also found the collection system inspection done by Linda Wiggs (with you) back in February 19, 2014, and the Town's
reply.
Do you need any of that? I'd be glad to send it to you.
Let me know---Thanks---Janet
Janet Cantwell
Environmental Specialist —Asheville Regional Office
Water Quality Regional Operations Section
NCDEQ — Division of Water Resources
828-296-4500 Office
828-299-7043 Fax
Email: [e-mail]
2090 US Highway 70
Swannanoa, NC 28778-8211
E-mail correspondence to and from this address may be subject to the
North Carolina Public Records Law and may be disclosed to third parties.

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PP
TOWN OF ELK PARK
Founded March 5, 1885
John Boone
Mayor V,-j
Town Clerk ,) L
L
Connie S. Guinn- ! t
Re: INSPECTION
Division of Water Resources
MAR - 5 2014
one.,+_?m `)i^rla_I operafionS
Aldermen
Brad Benfield
Daniel Boone
Tony Eller
Michael Smith
Joel Whitley
The TOWN OF ELK PARK was inspected for collection and waste water on 2/19/14, by Linda Wiggs
(Environmental Senior Specialist). She met with Otis Ward (ORC).
Below is a list of findings that needed to be addressed:
1. WASH OUT LIFT STATIONS
2. PUMP OUT GREASE IN LIFT STATIONS
3. REPAIR ALARM SYSTEM ON BOTH LIFT STATIONS (DARK HOLLOW & SUBSTATION RD)
4. BAR IN LIFT STATION HAD BROKE AT TIME OF INPSECTION (DARK HOLLOW)
5. WASTEWATER PLANT CONTACT CHAMBER NEEDS PUMPED (HAD EXCESSIVE GRIT
IN CONTACT CHAMBER.)
6. WET WELLS IN CLARIFIERS NEEDED TO BE PUMPED (HAD EXCESSIVE SLUDGE)
7. CHAIN HAD COME OFF GEAR BOX BEFORE INSPECTION, WAS PUT BACK ON & ADJUSTED
DURING TIME OF INSPECTION.
8. ADDED TO THE LIST/ SPUTTER BOX NEEDED TO BE PUMPED.
9. 1 ALSO ADDED DIGESTER WAS SCHEDULED TO BE PUMPED.
10. BAR SCREENS HAD EXCESSIVE GRIT OVER A PERIOD OF TIME AND NEEDED TO BE
PUMPED.
11. NEED TO MOVE SAMPLER IN CHEMICAL ROOM OR DURING COLDER WEATHER. (I MAY
CONSIDER BUILDING A PORTABLE BUILDING OR COVER OVER CONTACT CHAMBER AREA.)
12. NEED TO PURCHASE A JETTER SO THAT AT LEAST 15% OF LINES CAN BE JETTED & ANY.
OTHER AREA ON AS NEEDED BASIS.
169 WINTERS STREET - P. O. BOX 248 - ELK PARK, NORTH CAROLINA 28622
[phone] - FAX (828) 733=8696

ADDRESS
LIFT STATION #1 IS ON 450 DARK HOLLOW ROAD
LIFT STATION #2 IS ON 142 SUBSTATION ROAD
INSPECTION CONT. ON 2/19/14 CALLED APPLACHIAN PUMPING AND SCHEDULED FOR TO BEGIN
PUMPING DIGESTER THE NEXT DAY.
ALSO CALLED MTN HERTIAGE ELECTRIC AND SCHEDULED TO HAVE TELEMENTARY SYSTEM
CHECKED OUT. THAT WAS SCHEDULED FOR MONDAY 2eH'
1. DIGESTER WAS PUMPED ON 2-21-14 THRU 2-27-14 & COMPLETED.
2. MONDAY 24' MTN HETERIAGE ELECTRIC CHECKED OUT TELEMENTARY SYSTEMS AT
SUBSTATION ROAD AND FOUND THAT THE ON/ OFF SWITCH WAS LOOSE AND TURNED TO THE
ON POSITOIN, WHEN IN FACT IT WAS IN THE OFF POSITION,THERE FORE, WHEN TESTING THE
FLOAT SWITCH FOR HIGH WATER, THE ALARM & LIGHT WOULD NOT COME ON TIGHTEN SWITCH
AND NOW WORKS AS IT SHOULD.
3. ALSO CHECKED THE TELEMENTARY SYSTEM ON DARK HOLLOW AND FOUND THAT THE
WIRE FROM THE FLOAT TO THE CIRCUIT BOARD HAD COME LOOSE AND WASN'T WORKING.
INSTALLED WIRE & MADE SURE IT WAS TIGHT .AFTERWARDS THE FLOAT WAS TESTED AND
WORKS AS IT SHOULD.
4. WASHED OUT BOTH LIFT STATIONS ALONG WITH SCRAPING GREASE OFF SIDE WALLS
THEN HAD BOTH LIFT STATIONS PUMPED.
5. CALLED AVERY MACHINE & WELDING AND MET WITH THEM ON FRIDAY 28'. ABOUT
GETTING BOTH BARS REPLACED AT LIFT STATION ON DARK HOLLOW. GETTING PRICE QUOTE AND
WILL FOLLOW UP AFTER BOARD MEETING ON MONDAY, MARCH 3RD.
6. ALSO HAD CONTACT CHAMBER PUMPED OUT AND WASHED OUT ON FRIDAY 2e
7. PUMPED OUT WET WELLS , FRIDAY 28TH
8. PUMPED OUT SPUTTER BOX, FRIDAY 28T"
9. CLEANED WIERS ON CLAFIERS

pp-pppp-
10. MONDAY MARCH 3" FINISHED CLEANING OUT GRITTHAT HAD SETTLED IN BAR
SCREENS.
11. LIFT STATION AT SUBSTATION ROAD NEEDS CONCRETE CASTING RE DONE OR
PLASTERED. THAT SHOULD BE TAKEN CARE OF IN EARLY SPRING.
DUE TO EXCESSIVE FOAM BESIDES WASHING DOWN THE PLANT & FOAM
I HAVE WASTED A LITTLE BIT EACH DAY; STILL HAVE A LOT OF FOAM IN AREATION BASIN.
I HAVE CUT BACK THE RETURNS AS MUCH AS POSSIBLE TO CREATE MORE SLUDGE IN THE
CLAFIERS SO THAT I CAN CONTINUE TO WASTE UNTILL THE FOAM IS WHERE IT SHOULD BE.
(SOME IS OLDER SLUDGE/FOAM FROM NOT WASTING DUE TO FRIGID COLD WEATHER.
INCLUDING THIS DOCUMENTATION ARE PICTURES AND SHORT VIDEO CLIPS MENTIONED
ABOVE BEING DONE.
THANK YOU AGAIN FOR YOUR TIME, THOUGHTS AND SUGGESTIONS THAT YOU MAY HAVE.
ALSO, I WANTED TO MENTION THAT I DO STRIVE HARD IN_MAINTAINNING THE W.W. SYSTEM
AND COLLECTION SYSTEM AS MUCH AS TIME ALLOWS.
SINCERELY,
OTIS WARD (ORC)
CLIPS
1. #2 PIC OFTK PUMPING OUT DIGESTER
2. #1 ANOTHER PIC OF TRUCK PUMPING OUT DIGESTER
3. # 6&7 PIC OF WET WELL AFTER BEING PUMPED OUT (CLAFIER 1&2 )

4. #4 GETTING LIFT STATION WASHED OUT AT DARK HOLLER
5. #13 GETTING LIFT STATION PUMPED OUT AT DARK HOLLER
6. #14LIFT STATION DARK HOLLER BEING PUMPED OUT
7. #15 AFTER LIFT STATION PUMPED OUT AT DARK HOLLER
8. # 7 CONTACT CHAMBER FULL (ON VIDEO I SAID CLAFIER AND MEANT TO SAY CONTACT
CHAMBER. *)
9. #10 GETTING CONTACT CHAMBER GETTING WASHED & PUMPED OUT
10. #3 TESTING FLOATS FOR LIGHTS, ALARM, and SYSTEM.
11. #8 GETTING LIFT STATION PUMPED OUT AT SUBSTATION ROAD
12. SOME HOW LOST CLIPS TO GETTING WET WELLS AND SPUTTER BOX PUMPED
RD
13. LAST CLIP, THE WHOLE PLANT AS IT IS TODAY MONDAY 3

PPPM-2014
11,05 8287335099
AVERYMACHINEANDWELDG
PAGE 01/01
AVERY MACHINE AND WELDING Inc.
1021 MILLERS GAP HWY.
POST OFFICE BOX 339
NEWLAND, NC 28657
Name / Address
TOWN OF ELK PARK
P. 0. BOX 248
ELK PARK, N.C. 28622
iAccount # T325
Estimate
Date Estimate #
3/3/2014 141
Item Description Total
Estimate REPLACE BRACKETS AND SUPPORTS IN PUMP 1,994.31
STATION (PORTABLE) MATERIALS & LABOR
Estimate PLUS OR MINUS 10% 0.00
Due to the continuing Increases in material costs, we can only honor prices on
estimates for seven (7) days. A 50% deposit may be requested before job begins. Total $11994.31
We apologize for any inconveniences this may cause,

Kemp Inc.
2217 LYNMORE DRIVE
Otis Ward
Elk Park Wastewater Plant
February 24, 2014
Re: Guide Rails Replacement
Otis:
SHERRILLS FORD, NC 28673
828-478-3040 FAX [phone]
www.kempinc.com
Per your request Kemp Construction Inc. is pleased to provide this Scope of Work to replace
the Lift Station Pump Guide Rails:
- Provide Service Crew to replace 2" pipe rails with new 2" stainless steel pipe rails at
Lift Station.
Total Cost: $ 2,985.00
Please feel free to contact us to discuss this quote.
Sincerely,
Kemp Inc.
,M& Atatamek
Project Manager

Facility information
NPDES permit##: NCO079561 Avery County
Facility name: Town of Elk Park
WWTP class: II
WWTP type: 0.100 MGD extended aeration WWTP consisting
of: inlet bar screen; dual 50,000 gal aeration
basins with two 225 cfm blowers providing
diffused air; dual 16 ft dia circular clarifiers with
air lift skimmers and sludge returns; 47,000 gal
aerobic digestor; 12.5% sodium hypochlorite
(bleach) liquid. feed system; 2600 gal chlorine
contact chamber (45 min detention time); sulfur
dioxide (Captor®) dechlorination; Isco flow
meter model 4210; 90 degree v-notch weir; 60 KW
standby power diesel engine generator; 650
linear ft of 8-inch dia ductile iron pipe effluent
outfall piping.
A to C: Authorization to Construct issued 11-27-1995.
P.E. certification signed by: (McGill)
John Coxey, P.E. on 6-19-1997 for WWTP.
Collection System blueprint drawings and map by
(McGill) John Coxey, P.E. in 1995.
Notes: Sodium hypochlorite conversion by Jeffrey
Browne, P.E., Brown Consultants (PE seal
stamped 5-5-2011). Gaseous chlorine converted
to 12.5% sodium hypochlorite (bleach) liquid
feed; 2600 gal chlorine contact chamber (45 min
detention time); and sulfur dioxide (Captor ®)
dechlorination..
GIS Mapping: Jessica Srannock, with High Country Council of
Government, is in the process of doing the GIS
mapping and is scheduled for completion in
December 2011. (email: [e-mail]
[phone] x 134

Collection System: &Wj+CO:°
Approximately 31,000 linear ft of sewer collection
system for — 255 business and residential
customer taps serving — 500 residents. The
entire collection system was installed in 1996 and
consists of 8-in gravity SDR-35 pipe and 8-inch
DIP (ductile iron pipe) force main.
There are two duplex (30 HP Aurora hydromatic)
pump stations with telemetry (no generators).
LIS # 1 is located at @ 450 Dark Hollow Road
US # 2 is located at @ 142 Substation Rd in
Cranberry
CIP: Mike Hill, with NCRWA, has prepared the most
recent CIP. (email: [e-mail])
NCRWA 336-731-6963
Sludge Management:
WWTP location address:
Responsible official:
Responsible "'s title:
Official's location:
Mailing address:
Phone numbers:
828-733-9573
828-733-8696
828-733-6182
828-733-0376
828-387-1005 cell
828-733-4627
423-772-3896
828-387-0308
828-733-0487
828-733-1701
828-733-0516
Commercial hauler (Appalachian Pumping of
Boone) to the Town of Boone's WWTP.
576 Elk River Road; Elk Park, NC 28622
John Boone
Mayor
169 Winters Street; Elk Park, NC 28622
PO Box 248; Elk Park, NC 28622
Connie Guinn, Elk Park Town Clerk
P O Box 248; Elk Park, NC 28622
elkparktownhall(&-gmail.com
John Boone, Mayor
" - fax
Connie Guinn, Town Clerk - emergency - (home #)
@ WWTP
Otis Ward, ORC (Tyler Boone, asst.)
" — emergency (home #)
Paul Dale Clark, Maintenance
"- cell
Dallas Brown, Back-up ORC
Dayton Ruppard — Town Commissioner
Elk Park Fire & Rescue

828-733-6364
Mike Hayes — Fire Chief
828-
Avery County Enviromental Management
828-733-2607
Avery County Rescue Squad
828-733-3858
Elk Park Police Department
800-672-1697
Poison Control Center (Duke University)
828-733-0159
Mountain Electric Cooperatives
919-733-3322
OSHA, NC Dept of Labor (to report injury/fatality)
828-733-6031
Avery County Health Department
828- 265-5434 x 134
Jessica Brannock - High Country Council of Gov.
828-387-1835
Heather Buchanan Electric — Sensaphone®1400
336-731-6963
Mike Hill, NCRWA Circuit Rider
919-812-6088
" - (email: mikehill(&-ncrwa.com)
919-812-2717 cell
Dwight Lancaster, NCRWA Wastewater
Technician (email: ncrwadtla_aol.com)
919-812-5119 cell
Fred Summers, NCRWA Wastewater Technician
(email: ncrwafcsP-aol.com)
828-898-6277
Water Quality Lab & Ops, Inc. — Paul / Melinda
828-898-6255
" — fax — PO Box 1167; Banner Elk, NC 28604
1522 Tynecastle Hwy; Banner Elk, NC 28604
[e-mail]
828-260-2027 cell
Jadd Brewer, VP/ Dir. of Wastewater Operations
828-260-2053 cell
Larry Townsend
828-898-9212
" - home
828-260-2029 cell
Denver Eggers
828-296-4500
NC DENR - Asheville Regional Office - Division of
Water Quality - Surface Water Protection Section
and NCDHHS - Public Water Supply Section
919-
NC Emergency Management — (after hours)
Operator information
ORC: Otis Ward Cert. # 15122 WWII
Cert. # 14697 CS II
Back-up ORCs: Dallas Brown Cert. # 11407 WW II
ORC contractor: Water Quality Lab & Operations, Inc.
Jadd Brewer
Cert. # 10206
WW III
Larry Townsend
Cert. # 11841
WW III
Denver Eggers
Cert. # 10541
WW II
Paul Isenhour
Cert. # 13154
WW IV
Jerry Alexander
Cert. # 989701
WW IV

Permit information
Date issued:
Expiration date:
Stream information
Stream name:
River basin:
Sub -basin:
Quad:
Grid:
Stream classification:
Drainage area sq mi:
IWC:
Average stream flow:
Summer 7Q10 cfs:
Winter 7Q10 cfs:
Other information:
2-1-2008
9-30-2012
Little Elk Creek
Watauga River Basin
04-02-01
Elk Park, NC
C 11 NW
C-Trout
35.3
no data
—71cfs
.
8.4 cfs
no data
Directions: From US Hwy 19 E in Elk Park, turn right onto
Main Street. Follow Main Street to Elk River Road
(NCSR 1305). Turn right onto Elk River Road and
travel north — 0.5 mile. The WWTP is located on
the right at 576 Elk River Road.

High Country Council of Governments
Primary phone number-ig(82>02s: Of
Staff Name
Position Email Address Telephone Extension
Michelle Ball [e-mail]
Community Development Planner 115
Misty Bishop -Price [e-mail]
Youth Systems Manager Workforce Development 119
Rebecca Bloomquist [e-mail]
Workforce Development Special Projects Coordinator 136
GOISSS
an [e-mail]
Iaarrre
Duncan Cavanaugh [e-mail]
Regional Planner 138
Jacob Clark [e-mail]
WDB-Energy Audit Specialist 129
Kelly Coffey [e-mail]
Senior Planner 114
Kathy Combs [e-mail]
Receptionist 100
Tonia Cook [e-mail]
Contracts Manager/Aging Programs Coordinator --Area Agency on Aging 113
Anita Davie [e-mail]
Area Agency on Aging Director 122
Sherri Dees
Workforce Dev. Youth Career Coach
(Wednesday & Thursday)
(Monday -Tuesday -Friday)
Drew Edwards
Workforce Dev. Youth Career Coach
(Monday &Wednesday)
(Tuesday -Thursday -Friday)
[e-mail]
Watauga
Wilkes
[e-mail]
Alleghany
Ashe
[phone]
[phone]
[phone]
[phone]

Laura Graham
([e-mail]
Finance Specialist
107
Rick Herndon
[e-mail]
Executive Director
125
Craig Hughes
[e-mail]
Transportation Planner
135
Melanie Johnstone
[e-mail]
Finance Office Assistant
103
Beth Norris
[e-mail]
Finance Director
109
Brenda Reece
[e-mail]
Family Caregiver Support Specialist
Area Agency on Aging
128
Don Sherrill
[e-mail]
Performance/Finance Systems Manager, Workforce Development
120
Fred Sides
[e-mail]
Information Systems Specialist
110
Lauren Stamey
[e-mail]
Office Coordinator
101
Adrian Tait
[e-mail]
Director
Workforce Development
130
Phillip Trew
[e-mail]
Director, Planning and Development
121
Mary Ann Urka
[e-mail]
Workforce Development Program Assistant
118
Julie Wiggins
[e-mail]
Area Agency on Aging Regional Ombudsman
126

'rurow.t:itcnxcs:rn:. �(''�
�N fiT
Michael F. Easley, Governor
P ,- � �
�A�.,• William G. Ross Jr., Secretary
j i North Carolina Department of Environment and Natural Resources
Coleen H. Sullins, Director
Division of Water Quality
SURFACE WATER PROTECTION SECTION
September 19, 2007
Connie Guinn, Manager
Town of Elk Park
Elk Park WWTP
P.O. Box 248
Elk Park, NC 28622
SUBJECT: Privately -owned Collection Systems
and Privately -owned Pump Stations
Avery County
Dear Ms. Guinn:
As we have continued our evaluations of sewage collection systems management, it was
recognized that there are a group of contributors that may not be informed of their individual
responsibilities. In March 2000, the North Carolina Environmental Management Commission
enacted rules related to sewage collection systems. These rules are now found in the North
Carolina Administrative Code 15 NCAC 2T .0403 for deemed permitted facilities. They include
facilities with a privately -owned collection system that serve condominiums, apartments, mobile
home parks, subdivisions, shopping centers, colleges, etc. that are tributary to larger municipally
owned systems, yet are not owned or managed by the municipality.
If you are aware of any such privately -owned collection systems, we would also like to be
informed of their existence. In addition, we would like to know where any privately -owned pump
stations are located that are connected to your collection system. The type of information we
are requesting is the facility name, location and contact person. If that system is in a state of
disrepair or if you have received complaints about it previously, please note that as well.
Your attention to this request is most appreciated. We have been notified of problems at
some of these facilities in the past and have had a difficult time locating the responsible party to
affect a repair to the problem.
A response from you within 30 days would be very helpful as we try to ensure that all
owners of collection systems are meeting the regulatory requirements of reporting spills and
providing the proper operation and maintenance of their systems. Hopefully, this will also be
beneficial to the operation of your municipal collection system. NorthCaroiina
'Vaturrrllr,
North Carolina Division of Water Quality 2090 US Hwy 70; Swannanoa, NC 28778 Phone [phone]
Internet: www..ncwaterquality.org Customer Service 1-877-623-6748 FAX [phone]
An Equal Opportunity/Affirmative Action Employer — 50% Recycled/10% Post Consumer Paper

Town of Elk Park
Page 2 of 2
September 19, 2007
Please list:
{1} privately -owned collection systems connected to your collection system
a. facility name
b. location
c. contact person
d. status of system (i.e. in a state of disrepair, etc.)
e. complaints received
(2) privately -owned pump stations connected to your collection system
a. facility name
b. location
c. contact person
d. status of pump station (i.e. in a state of disrepair, etc.)
e. complaints received
{3} or if applicable, indicate that you do not have any of these private collection
systems or private pump stations connected to you collection system.
You may fax this information to the attention of Roy Davis at 828-299-7043.
Again, thank you for your assistance. Please contact. Roy Davis or Keith Haynes at 828-
296-4500, should you have any questions regarding this request.
Sincerely,
Roger C. Edwards, Regional Supervisor
Surface Water Protection Section
Cc: DWQ - SWP - Central Files
PERCS Unit
Asheville Regional Office

Michael F. Easley, Governor
William G. Ross Jr., Secretary
North Carolina Department of Environment and Natural Resources
Coleen H. Sullins, Director
Division of Water Quality
W a
SURFACE WATER PROTECTION SECTION
September 4, 2007
Mr. Cook
Town of Elk Park
PO Box 248
Elk Park, NC 28622
SUBJECT: Wastewater Collection System
Owner & Operator Requirements
Elk Park WWTP
NCO079561
Avery County
Dear Mr. Cook:
I would like to take this opportunity to discuss the requirements for sewerage collection
systems that were first established in 15 NCAC .02H .0200 in March 2000 and are now found in
15 NCAC 2T .0403, Waste Not Discharged to Surface Waters, which became effective
September 1, 2006. These Regulations place significant operation, maintenance and reporting
requirements on those entities that own or operate a wastewater collection system with average
daily flows of less than 200,000 gallons per day.
These regulations are applicable to your facility. This letter is provided as guidance
to assist you in complying with the new reporting and operations and maintenance (O&M)
requirements and to advise you that you are subject to system review, inspections and possible
enforcement, if the system is not in compliance with the regulation.
For your convenience and easy reference, a highlight of these requirements and the
following guidance are offered (see enclosed). You may find the regulations using the following
web site: http://h2o.enr.state.nc.us/peres/Collection%20Systems/Collection Systems Home. htmI
The Asheville Regional Office will be increasing the level of oversight, compliance
activities and enforcement relating to collections systems, therefore, we wanted to be sure you
are aware of the requirements for these systems. We will be performing NPDES Wastewater
Collection System inspections sometime in the near future.
Une
North Carolina
Natilly7ily
North Carolina Division of Water Quality 2090 US Hwy 70; Swannanoa, NC 28778 Phone [phone]
Internet: www..ncwaterquality.org Customer Service 1-877-623-6748 FAX [phone]
An Equal Opportunity/Affirmative Action Employer - 50% Recycled/10% Post Consumer Paper

September 4, 2007
Page 2 of 2
If it is"Office has not previously inspected your wastewater collection ,system and records
of same, you should be prepared to demonstrate compliance with all criteria listed above.
Enclosed js an inspection form that you can use to assemble your records prior to an inspection
by the staff of this office.
This Office has a Wastewater Treatment Plant Consultant on staff to offer assistance to
you in complying with the requirements of these regulations. Should you have questions or
need additional information regarding this issue, please contact Don Price at [phone].
Should you have any other questions concerning this correspondence or the
requirements relating to collection systems, please contact Roy Davis or Keith Haynes at 828-
296-4500.
Sincerely,
9R�V'�f- /��traA
Roger C. Edwards, Supervisor
Surface Water Protection Section
cc: Deborah Gore - PERCS Unit - w/out enclosures
- SWPS - Central Office Files - w/out enclosures

SL`n'
TOWN OF ELK PARK
Founded March 5, 1885
Ate. zo��
John Boone Aldermen
Mayor Brad Benfield
Daniel Boone
Town Clerk Tony Eller
Connie S. Guinn Michael Smith
Joel Whitley
To Whom It May Concern:
O hwe had a call that of a-W' anle,_ his happens to be the last one going
to the W.W.Plant. The manhole is the smallest one as in depth. Over a period of time the manhole
collected some grit & grease, therefore causing it to backup and over flow .There was about 1" of water
running out of the manhole for approximately 2 hours. Water had run out down the road about 500 ft
and into a ditch. I had been down to the plant earlier and there was no SSO at that time. Considering
the time that it could have started and the time Rotor Rooter jetted the line, I could only estimate the
amount of spill. Given the amount of time that had passed 600 gallons would be a high estimate, in my
opinion. Since this occurred I have regularly checked this manhole for grease,grit,etc. I have also rodded
the main from this manhole to the plant to reduce chance of blockage again. It had been about a year
since I had smoke tested the system, which I do annually. At that time there were no problems with this
manhole.
The town does have a grease ordinance for grease traps. I have records when each one of these has
been pumped.
I have not sent out any information or literature concerning grease. I plan to put an ad in the local paper
concerning FOG (Fats, Oils, Grease). It will appear in the local newspaper next week.
If you have any questions regarding this matter please feel free to call Otis Ward (ORC) at Town of Elk
Park at 828-733-9573 or my cell ph. 828-387-1005.
Sincerely,
Otis Ward (ORC)
Town of Elk Park
IDU
J U N 2.0 2011
WATER QUALITY SECTION
ASHEVILLE REGIONAL OFFICE
...-.rk,. ems, ..,.,•, . ,.. , . :... � '�'
169 WINTERS STREET • P. O. BOX 248 ELK PARK, NORTH CAROLINA 28622
[phone] • FAX [phone]

�. BILE eon
NCDENR
North Carolina Department of Environment and Natural Resources
Division of Water Quality
Beverly Eaves Perdue Coleen H. Sullins Dee Freeman
Governor Director Secretary
June 14, 2011
CERTIFIED MAIL
RETURN RECEIPT REQUESTED — 7010 1870 0003 0874 6734
Mr. John Boone, Mayor
Town of Elk Park
P.O. Box 248
Elk Park, North Carolina 28622
Subject: NOTICE OF VIOLATION / NOTICE OF INTENT TO ENFORCE
NOV-2011-DV-0162
Permit No. WQCSD0557
Town of Elk Park Collection System
Elk Park WWTP
Avery County
Dear Mayor Boone:
A review has been conducted of Elk Park WWTP's self reported Sanitary Sewer
Overflows (SSO's) 5-Day Report submitted by the Town of Elk Park. This review has shown the
subject facility to be in violation of the requirements found in Collection System Permit
WQCSD0557 and/or G.S. 143-215.1(a)(1). The violation that occurred is summarized below.
Area
Violation Date
Description
Violation Type
CSO/SS (Sewer Overflow)
05/04/2011
Sanitary Sewer Overflow
Discharge
NOV-2011-DV-0162
600 Gallons
Without Valid
Permit
Incident # 201101201
Remedial actions should be taken to correct this problem. The Division of Water
Quality is considering pursuing enforcement action for this violation.
Please submit in writing to this office within ten (10) business days a detailed
account of the circumstances surrounding this SSO and what actions are being taken to address
the cause of this SSO. Also include:
A detailed description of how the Town of Elk Park determines the volume of a spill.
• Does your Sewer Use Ordinance include a FOG (Fats, Oils, Grease) clause?
OI
Location: 2090 U.S. Highway 70, Swannanoa, North Carolina 28778 orrt�lCai'011lla
Phone: [phone] FAX: [phone] Customer Service:1-877-623-6748 N
Internet: www.ncwaterquality.org aturattrl
An Equal Opportunity 1 Affirmative Action Employer

Mayor John Boone
June 14, 2011
Page Two
• When was the line last cleaned?
• When was the last time public education information for grease was sent out?
You should address the causes of noncompliance and all actions taken to prevent the
recurrence of similar situations. If you have any question regarding this policy please
contact your Asheville Regional Staff or Janet Cantwell at 828-296-4500.
Sincerely,
e . z��"
Ro 9ler Edwards Su ervisor , p
Surface Water Protection Section
Division of Water Quality
Asheville Region
C` Q A�sheTvii F les M�`
DWQ Central Files
PERCS Unit
Otis Ward/ ORC
SASWP1Avery\Collection SystemsUk Park Collection SystemlNOV-N0I-2011-DV-0162.doc

TOWN OF ELK--PARK...-
Founded March 5, 19 P
5John Boone J U L 3 - Idermen
Mayor Br d Benfield
Da iel Boone
Town Clerk WATER QUALITY SECTION ny Eller
Connie S. Guinn ASHEVILLE REGIONAL OrriCE • hael Smith
?. Joel Whitley
J U LY 11, 2011
CONCERNING AR A NOV-2011DV-0162
INCI DENT# 201101201
DATED 5/4/2011
To Whom it May Concern:
This letter is in response to your questions concerning a CSO/SS on May 41h, 2011.
In my previous response to this SSO I estimated the spill without using the estimation table.
Noted below could be a more accurate figure using the estimation table chart.
1. The Town of Elk Park determines the volume of a spill by using 7.2 Flow Estimation Tables.
A 24" Manhole Cover with 1" flow equals to 6 gpm & for 2 hours equals to 1,080 gals.
Our Manhole Cover is 22" in Diameter; therefore my estimate would be between 600 & 800 gals
spilled Maximum, in my opinion.
2. The Town of Elk Park has a Sewer Use Ordinance that includes a FOG clause. I have enclosed a
copy that was sent out recently.
3. The line was last cleaned about a year ago.
4. Public education information for grease was last sent out on June 22, 2011.1 have also enclosed
a copy of the information that was advertised in the local newspaper.
SINCERELY",
Otis Ward (ORC)
Town of Elk Park
169 WINTERS STREET • P. O. BOX 248 o ELK PARK, NORTH CAROLINA 28622
[phone] 9 FAX [phone]

Ir
TOWN OF ELK PARK
Founded March 5, 1885
John Boone
Aldermen
Mayor
Brad Benfield
Daniel Boone
Town Clerk
Tony Eller
Connie S. Guinn
Michael Smith
Joel Whitley
To Whom It May Concern:
On May 4" we had a call that.water was running out of a manhole. This happens to be the last one going
to the W.W.Plant. The manhole is the smallest one as in depth. Over a period of time the manhole
collected some grit & grease, therefore causing it to backup and over flow .There was about V of water
running out of the manhole for approximately 2 hours. Water had run out down the road about 500 ft
and into a ditch. I had been down to the plant earlier and there was no SSO at that time. Considering
the time that it could have started and the time Rotor Rooter jetted the line, I could only estimate the
amount of spill. Given the amount of time that had passed 600 gallons would be a high estimate, in my
opinion. Since this occurred I have regularly checked this manhole for grease,grit,etc. I have also rodded
the main from this manhole to the plant to reduce chance of blockage again. It had been about a year
since I had smoke tested the system, which I do annually. At that time there were no problems with this
manhole.
The town does have a grease ordinance for grease traps. I have records when each one of these has
been pumped.
I have not sent out any information or literature concerning grease. I plan to put an ad in the local paper
concerning FOG.(Fats, Oils, Grease). It will appear in the local newspaper next week.
If you have any questions regarding this matter please feel free to call Otis Ward (ORC) at Town of Elk
Park at 828-733-9573 or my cell ph. 828-387-1005.
Sincerely, 1
Otis Ward (ORC)
Town of Elk Park
169 WINTERS STREET • P. O. BOX 248 • ELK PARK, NORTH CAROLINA 28622
(828.) 733-9573 o FAX [phone]

Pr
STATE OF
1'10"T7W CARIOLINACOUNTY OF AVERRY
1, et -tie Bur lesotb, Publisher of the Aveiy Post, a newspaper
published in Avery County, North Carolina, being duly sworn,
deposes and says that sh.e is the pbibiisher oj •the llvety host
engaged in the publication of a newspaper know as the
Aver-
.); Post, published, issued acid entered as Cout�.ty and
,Mate; that she is authorized to make this affadavit and
sworn statement; that the notice Di' ovier lega
Z advertisement is a true qvpy of which is attached hereto;
was dulypublished in the cforesaicd paper otace a week for
consecutive weeks, beginning with the issue date
(signe`d) ....�.`'
(Owner, Pdrif�.tro .isher or outer Employee Authorized to make the affidavit)
Sworn to and subscribed before me this day of , 20
Notary Public for Avery Cot if �, North Carolina
My Commission expires 7 /4 "Z—
Filecl with
On , 20 _
CeLn�'r!teg-itf ALL
Of pubhcatian of legal notice in the Avery 13%
elOGO..�ue aaeo6/�
v
Notary
�r x

nc Public Notice
disposable diapers,
`sT vvrrn ® .y'Il)!� ftrh, condoms and- personal
uQ North Carolina
hygiene products that
-p Fats, Oils, & Greases do not belong in the
p< (FO s3) CUSti or�eu°XT
Guidance
t
sewer system.
° Promote, the
, ,
ul down of Elk Park
concept
of G43 .R's99, Reduce,
pl 169 Winters street
Reuse, and Recycle.
n( lElft Park, North
LIDO NOT...
1L Caix°®flfln�
° Pour fats, oils and.'
0. [phone]
a'
grease L`i•om cooking
X, June 20-11
down the drain.
n'
-c In an- effort to reduce
° Use"toilet as a waste
a* the potential for Sani-
paper basket.
° Use the
p tary Sewer Overflows
(SSO's),
sewer as a
means of disposing of
the Public
waste food.
Works Staff of The
j Town of Newland,
HOW TO DISROBE
r N.C., has compiled the
i
OF GREASE
following information
1. Allow to cool.
1 to help educate our
2. Use a container
water and sewer cus-
with
a lid.
tomer concerning the
3. Pour the cooled oil
1 best management prac-
or
tice for the disposal
grease into contain-
of
household Fats, Oils
er.
4. Place lid on contain -
and Greases (FOG's).
Each year thousand
er.
5. Scrape or -wipe cook -
of gallons of untreat-
ed
ware using paper towel
sewage are spilled
from
or spatula into garbage
collection Sys-
before washing.
tems throughout the ITEMS
state of'North Carolina SHOULD NOT BE
poor
a because .of man- DISPOSED OF IN
agement practices in
THE SEWER
commercial as well as
SYSTEM:
residential. disposal of `,-Cooking
Grease
FOG's.
or,
Oil
FOG's introduced to
° Food Debris
sanitary sewers will
° Diapers
result in substantial ac-
° Cotton Balls
cumulation to the point
° Ditty Litter
of blockage and result
Acne pads

in v v erflo`w of `untreat-
ed sewage.
Each reported SSO
could result in our com-
munity being fined by
the Division of Water
Quality. Those fines as
cost to the Utility must
be paid from user fees.
It is the goal.of the Util-
ity to have no SSO's to
report from our collec-
tion system. This will
be possible only with
the help .of our custom-
ers. Your cooperation
will be appreciated.
If you have any ques-
tion please contact 'Mr.
Otis Ward, Director of
Public Works @ (828)
733-9573.
DID YOU KNOW... ?
Most sanitary sewer
backups occur between
your home and the
town's sewer main?
You can help prevent
a costly and unsanitary
overflow by following
a few simple steps:
DO....
Scrape excess grease
into a container and
dispose of it as solid
waste in the garbage.
Place 'food scraps in
waste containers or
garbage -bags for dis-
posal with solid waste,
or start a compost pile.
o Place a wastebasket
in the bathroom to dis-
pose of solid waste,
Dental liloss
o Feminine *Hygiene
Products
Condoms
Band Aids
o Paper Towels -
Sanitary Wipes
• Q-Tips
Rags
• Plastic
Drinking Straws
Nature of FOG's:
e IIydrophobis "wa-
ter fearing" naturally
floats 8-12% lighter
than water Specific
Gravity <II20
Oleophilic
Naturally 'attracted to
Materials such as Met-
al and Plastics.
Stickiness to sewer -
borne solids.
(C/6/22)

Public Notice
Town of Elk Park, North Carolina
Fats, Oils, & Greases (FOG's) Customer Guidance
Town of Elk Park
169 winters street
Elk Park, North Carolina
[phone]
june 2011
In an effort to reduce the potential for Sanitary Sewer Overflows (SSO's), the Public Works Staff of The Town of The Town of Elk Park N
has compiled the following information to help educate our water and sewer customer concerning the best management practice for the dispc
of household Fats, Oils and Greases (FOG's).
Each year thousand of gallons of untreated sewage are spilled from collection systems throughout the state of North Carolina because of p
management practices in commercial as well as residential disposal of FOG's.
FOG's introduced to sanitary sewers will result in substantial accumulation to the point of blockage and result in overflow of untreated sewag
Each reported SSO could result in our community being fined by the Division of Water Quality. Those fines as cost to the Utility must be F
from user fees.
It is the goal of the Utility to have no SSO's to report from our collection system. This will be possible only with the help of our custom,
Your cooperation will be appreciated. If you have any question please contact Mr Otis Ward Mainctnce Supervisor & ( ORC) @ (828) 7
9573.
T)TT) YOU KNOW...?
Most sanitary sewer backups occur between your home and the town's sewer main? You can help prevent a costly and unsanitary overflow
following a few simple steps:
DO...
Scrape excess grease into a container and dispose of it as solid waste in the garbage.
Place food scraps in waste containers or garbage bags for disposal with solid waste, or start a compost pile.
o Place a wastebasket in the bathroom to dispose of solid waste, disposable diapers, condoms and personal hygiene products that
not belong in the sewer system.
Promote the concept of 9 Rs", Reduce, Reuse, and Recycle.
DO NOT...
Pour fats, oils and grease from cooking down the drain.
o Use toilet as a waste paper basket.
0 Use the sewer as a means of disposing of waste food.
HOW TO DISPOSE OF GREASE
1. Allow to cool.
2. Use a container with a lid..
3. Pour the cooled oil or grease into container.
4. Place lid on container.
5. Scrape or wipe cookware using paper towel or spatula into garbage before washing.
ITEMS THAT SHOULD NOT BE DISPOSED OF IN THE SEWER
SYSTEM:
Cooking Grease or Oil
• Food Debris
o Diapers
o Cotton Balls
• May Litter
• Acne Pads
o Dental Floss
Feminine Hygiene
Products
Condoms
Band Aids

Paper Towels
Sanitary Wipes
• Q-Tips
Rags
• Plastic
o Drinking Straws
Nature of F®G's:
C Hydrophobis "water fearing" naturally floats 8-12% lighter than water Specific Gravity <H20
Oleophilic
Naturally attracted to Materials such as Metal and Plastics.
Stickiness to sewer -borne solids.
(C/4/21)

Bono-Recter Sewerr & Dwain
P.O. Box 3311 CR -
Johnson City, TN 37602
For billing inquiries call
1-423-929-7500
Bill To
Town of Elk Park
Attn: Accounts Payable
ISO Box 248
Elk Park, NC 28622
Job Site
Town of Elk Park
Elk Park, NC 28622
Mani-Iole to Barscreen
Date invoice #
5/4/2011 55263
P.O. No.
Rep
Rep
BB
Item
Description
Amount
Sewer/Main
Service Call - Day
Ran Hydro letter. To clear grease, gravel, etc.Ran from Manhole to Barscreen
Day
698.00
90.00
Total
PLEASE WRITE YOUR INVOICE NUMBER ON ALL PAYMENTS.
THANK Y OLT I
E
Ud f7nQI-Q7FS-9`7f7 iainnv rnnv tn+,n•cn i i i i mr,

�F�
I- ' LL COPY
Aj�
NCDENR
North Carolina Department of Environment and Natural Resources
Division of Water Quality
Beverly Eaves Perdue Coleen H. Sullins Dee Freeman
Governor
Mayor John Boone
Town of Elk Park
PO Box 248
Elk Park, NC 28622
Dear Mayor Boone:
Director
SURFACE WATER PROTECTION SECTION
July 26, 2011
Secretary
SUBJECT: Collection System Inspection
Town of Elk Park
Deemed Permitted
Permit No: WQCSD0557
Avery County
Enclosed please find a copy of the Collection System Inspection report from the inspection
conducted on July 8, 2011. The facility was found to be in compliance with permit WQCSD0557.
Please refer to the enclosed inspection report for additional observations and comments.
If you or your staff should have any questions, please call me at 828-296-4662.
Sincerely,
Wanda P. Frazier
Environmental Specialist
Enclosure
cc: Otis Ward, ORC
Central Files
sheu II ei iles
S:\SWP\Avery\Collection Systems\Elk Park Collection System\CEI 7-8-11.doc
SURFACE WATER PROTECTION — ASHEVILLE REGIONAL OFFICE One
Location: 2090 U.S. Highway 70, Swannanoa, NC 28778 NorthCarolina
Phone: [phone] Fax: [phone] Customer Service: 1-877-623-6748 Naturally
Internet: www.ncwaterguality.org d1*1

Permit: WQCSD0557
SOC:
County: Avery
Region: Asheville
Compliance Inspection Report
Effective: 06/09/11
Effective:
Contact Person: John Boone
Directions to Facility:
System Classifications:
Primary ORC: Otis D Ward
Secondary ORC(s):
On -Site_ Representative(s):
Related Permits:
Expiration: Owner: Town of Elk Park
Expiration: Facility: Elk Park WWTP
Elk River Rd NCSR 1305
Elk Park NC 28622
Title: Phone: [phone]
Certification:14697 Phone:[phone]
Inspection Date: 07/08/2011 Entry Time: 11:00 AM Exit Time: 03:30 PM
Primary Inspector: Wanda P Frazier�Phone: [phone]
Secondary Inspectors):
Ext.4662
Reason for Inspection: Routine Inspection Type: Collection System Inspect Non Sampling
Permit Inspection Type: Deemed permitted collection system management and
operation
Facility Status: ■ Compliant Q Not Compliant
Question Areas:
Miscellaneous Questions Performance Standards Operation & Maint Reqmts Records
■ Monitoring & Rpting Inspections Pump Station Manhole
Reqmts
Lines
(See attachment summary)
Page: 1

Permit: WQCSD0557 Owner - Facility: Town of Elk Park
Inspection Date: 07/08/2011 Inspection Type: Collection System Inspect Non Sampling Reason for Visit: Routine
Inspection Summary:
Facility information: Collection System permit # WQCSD0557
The Collection System blueprint drawings and map were prepared by (McGill) John Coxey, P.E. in 1995.
The Town of Elk Park built a new WWTP and installed a new collection system in 1996. Prior to that
time, the residents had septic systems.
Description:
Approximately 31,000 linear ft of sewer collection system for — 255 business and residential
customer taps serving — 500 residents. The entire collection system was installed in 1996 and
consists of 8-in gravity SDR-35 pipe and 8-inch DIP (ductile iron pipe) force main.
There are two duplex (30 HP Aurora hydromatic) pump stations with telemetry (no generators).
Heather Buchanan Electric installed the Sensaphone® 1400 telemetry system 2-3 years ago.
Phone: [phone]
US # 1 is located at @ 450 Dark Hollow Road
US # 2 is located at @ 142 Substation Road in Cranberry
Capital Improvements Plan
Mike Hill, with NCRWA, has prepared the most recent CIP.
Email: [e-mail] NCRWA 336-731-6963
GIS Mapping
The GIS mapping is being performed by Jessica Brannock, with High Country Council of Government.
It is scheduled for completion in December 2011.
Email: [e-mail] Phone: [phone] x 134
Operator information:
ORC: Otis Ward - Cert. # 15122 WW II & Cert. # 14697 CS II
Back-up ORC: Dallas Brown - Cert. # 11407 WW II
System Performance Annual Report (SPAR):
The 2010 SPAR was submitted and received by DWQ on March 9, 2011.
Inspection Summary:
The goal for annual sewer line cleaning is 3100 feet. Purchase of a jetter would be a
suggestion.
The two pump stations do not have emergency generators, nor does the Town have an emergency
portable generator. This would be a suggestion for the CIP.
Page: 2

Permit: WQCSDO557 Owner - Facility: Town of Elk Park
Inspection Date: 07/08/2011 Inspection Type: Collection System Inspect Non Sampling Reason for Visit: Routine
Performance Standards Yes No NA NE
Is Public Education Program for grease established and documented? ■ ❑ ❑ ❑
What educational tools are used?
Public Notice in the local newspaper: "The Avery Post".
Sewer Use Ordinance, Grease trap requirments (Article VI. Sections 6-1 and 6-2) letters to restaurants.
Is Sewer Use Ordinance/Legal Authority available? ■ n n n
Does it appear that the Sewer Use Ordinance is enforced? ■ ❑ ❑ ❑
Is Grease Trap Ordinance available? ■ n ❑ n
Is Septic Tank Ordinance available (as applicable, i.e. annexation) ❑ ❑ ■ ❑
List enforcement actions by permittee, if any, in the last 12 months
Has an acceptable Capital Improvement Plan (CIP) been implemented?
■
❑
❑
n
Does CIP address short term needs and long term Tmaster plan\" concepts?
■
❑
o
❑
Does CIP cover three to five year period?
■
❑
n
.n
Does CIP include Goal Statement?
■
❑
❑
n
Does CIP include description of project area?
■
n
n
n
Does CIP include description of existing facilities?
■
❑
❑
❑
Does CIP include known deficiencies?
■
n
n
❑
Does CIP include forecasted future needs?
■
❑
n
n
Is CIP designated only for wastewater collection and treatment?
❑
❑
■
❑
Approximate capital improvement budget for collection system?
$246,000.00
Total annual revenue for wastewater collection and treatment?
$219,500.00
CIP Comments
The combined Water and Sewer Fund Budget for 2011-2012 is $246,000.
Is system free of known points of bypass?
■
n
n
❑
If no, describe type of bypass and location
Is a 24-hour notification sign posted at ALL pump stations? ■ ❑ n n
# Does the sign include:
Instructions for notification? ■ ❑ ❑ n
Pump station identifier? ■ ❑ ❑ ❑
24-hour contact numbers ■ n n n
If no, list deficient pump stations
Page: 3

Permit: WQCSD0557 Owner - Facility: Town of Elk Park
Inspection Date: 07/08/2011 Inspection Type: Collection System Inspect Non Sampling Reason for Visit: Routine
# Do ALL pump stations have an "auto polling" feature/SCADA? Cl Cl ■ n
Number of pump stations 2
Number of pump stations that have SCADA 0
Number of pump stations that have simple telemetry 2
Number of pump stations that have only audible and visual alarms 0
Number of pump stations that do not meet permit requirements 0
# Does the permittee have a root control program? n n M n
# If yes, date implemented?
Describe:
Comment:
Inspections
Yes
No
NA
NE
Are maintenance records for sewer lines available?
■
n
n
n
Are records available that document pump station inspections?
■
n
n
n
Are SCADA or telemetry equipped pump stations inspected at least once a week?
■
n
n
n
Are non-SCADA/telemetry equipped pump stations inspected every day?
n
❑
■
n
Are records available that document citizen complaints?
■
n
❑
n
# Do you have a system to conduct an annual observation of entire system?
■
n
n
n
# Has there been an observation of remote areas in the last year?
■
n
n
n
Are records available that document inspections of high -priority lines?
■
n
n
n
Has there been visual inspections of high -priority lines in last six months?
■
n
n
n
Comment:
Operation & Maintenance Requirements
Yes
No NA
NE
Are all log books available?
■
n n
n
Does supervisor review all log books on a regular basis?
n
Cl ■
n
Does the supervisor have plans to address documented short-term problem areas?
■
n o
n
What is the schedule for reviewing inspection, maintenance, & operations logs and problem areas?
Inspections, maintnenace and repairs to clean -outs, etc. are made twice year after smoke testing is done.
Clean -outs are occassionally broken by lawn mowers and snowscrapers.
Are maintenance records for equipment available?
■
n n
n
Is a schedule maintained for testing emergency/standby equipment?
n
❑ ■
n
What is the schedule for testing emergency/standby equipment?
Page: 4

Permit: WQCSD0557 Owner - Facility: Town of Elk Park
Inspection Date: 07/08/2011 Inspection Type: Collection System Inspect Non Sampling Reason for Visit: Routine
Do pump station logs include:
Inside and outside cleaning and debris removal? ■ n ❑ 0
Inspecting and exercising all valves?
n n
■
n
Inspecting and lubricating pumps and other equipment?
n
n
■
n
Inspecting alarms, telemetry and auxiliary equipment?
■
❑
❑
❑
Is there at least one spare pump for each pump station w/o pump reliability?
❑
❑
■
El
Are maintenance records for right-of-ways available?
■
n
n
11
Are right-of-ways currently accessible in the event of an emergency?
■
Are system cleaning records available?
■
Cl
❑
❑
Has at least 10% of system been cleaned annually?
n
n
■
What areas are scheduled for cleaning in the next 12 months?
There is one spare pump ($8500) for the lift stations.
Roto Rooter currently does all of the cleaning, as needed. The Town is considering purchasing a jefter for
sewer cleaning so that 10% of the system (3100 feet) can be cleaned annually.
Is a Spill Response Action Plan available? ■ ❑
Does the plan include:
24-hour contact numbers
■
0
Response time
■
n
n
n
Equipment list and spare parts inventory
■
n
n
n
Access to cleaning equipment
■
n
n
11
Access to construction crews, contractors, and/or engineers
■
0
❑
❑
Source of emergency funds
■
n
n
n
Site sanitation and cleanup materials
■
n
n
n
Post-overflow/spill assessment
■
Cl
n
n
Is a Spill Response Action Plan available for all personnel?
■
Q
n
n
Is the spare parts inventory adequate?
■
n
n
n
Comment:
Records
Yes
No
NA
NE
Are adequate records of all SSOs, spills and complaints available?
■
n
n
n
Are records of SSOs that are under the reportable threshold available?
Q
❑
■
n
Do spill records indicate repeated overflows (2 or more in 12 months) at same location?
❑
❑
■
Cl
If yes, is there a corrective action plan?
n
n
■
O
Page: 5

Permit: WQCSD0557 Owner - Facility: Town of Elk Park
Inspection Date: 07/08/2011 Inspection Type: Collection System Inspect Non Sampling Reason for Visit: Routine
Is a map of the system available? ■ n n Cl
Does the map include:
Pipe sizes
■
n n
n
Pipe materials
■
n n
n
Pipe location
■
n n
n
Flow direction
■
n n
n
Approximate pipe age
■
n n
n
Number of service taps
■
n n
n
Pump stations and capacity
■
n n
n
If no, what percent is complete?
95%
List any modifications and extensions that need to be added to the map
There are 255 sewer taps.
The GIS mapping is being currently being performed and is scheduled for completion in December 2011.
# Does the permittee have a copy of their permit?
n
n
■
n
Comment: The Town has a copy of the 2T regulations, regarding deemed permitted
collections system requirements.
Monitoring and Reporting Requirements
Yes
No
NA
NE
Are copies of required press releases and distribution lists available?
n
n
■
n
Are public notices and proof of publication available?
n
n
®
n
# Is an annual report being prepared in accordance with G.S. 143-215.1 C?
■
n
n
n
# Is permittee compliant with all compliance schedules in the permits?
n
n
■
n
If no, which one(s)?
Comment:
#1 - 460 Dark Hollow Road Elk Park
Pump Station
Yes
No
NA
NE
Pump station type
Duplex
Are pump station logs available?
■
n
n
n
Is it accessible in all weather conditions?
■
n
n
n
# Is general housekeeping acceptable?
■
n
n
n
Are all pumps present?
■
n
n
n
Are all pumps operable?
■
n
n
n
Page: 6

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Permit: WQCSD0557 Owner - Facility: Town of Elk Park
Inspection Date: 07/08/2011 Inspection Type: Collection System Inspect Non Sampling
Reason for Visit: Routine
Instructions for notification?
■
❑ ❑
n
Pump station identifier?
■
n n
n
Emergency phone number
■
n n
n
Is public access limited?
■
❑ n
Is pump station free of overflow piping?
■
n n
n
Is the pump station free of signs of overflow?
®❑
n
❑
Are run times comparable for multiple pumps?
Comment:
Page: 9

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TOWN OF ELK PARK, NORTH CAROLINA
HAZARD COMMUNICATION, ASSESSMENT AND
SPILL RESPONSE PLAN AND PROCEDURES
PURPOSE:
This plan is to be implemented in the event of a Sanitary Sewer Overflow (SSO) or spill
within the Wastewater Collection System. This plan was developed to ensure that key
personnel respond to every spill event within sixty (60) minutes of a reported event.
INITIAL RESPONSE:
Spills reported to or detected by collection system personnel require immediate
attention. The Collection System ORC and / or Back-up Operator will make the
preliminary assessment of the spill within 15 minutes after receiving report. That
assessment includes visiting the spill site. The ORC or Back-up Operator will determine
the appropriate response and request assistance from key personnel, as necessary. The
contact list will be updated annually and include essential response equipment and
personnel. Local contractors may be employed, as deemed necessary.
Key personnel will, upon assessing the site, continue to document the event and
determine the severity, magnitude and potential environmental impact. Every effort
should be made to minimize the spill event consistent with the SOURCE CONTROL AND
CONTAINMENT PROCEDURES section of this plan. The safety of all response personnel
should never be compromised.
Key personnel should implement recovery actions to eliminate the cause of the
obstruction and / or system failure as outlined in this plan.
POST SPILL RESPONSE (REPORTING):
After containment is achieved, the Division of Water Quality, (DWQ) must be contacted as
soon as possible but, in no case later than 24 hours after initial detection if;
1) the spill has reached surface waters, "waters of the State" or
2) the spill exceeds one thousand gallons, (1,000 gallons)
Spills that are fully contained and removed quickly and are less than one thousand
gallons are not required to be reported to DWQ. However, a full spill report form will be
filled out and kept on file. All spills must be logged in, regardless of size, and include the
incident date, time, duration, approximate volume and name of respondent(s).

SOURCE CONTROL AND CONTAINMENT PROCEDURES:
Depending on the nature of the spill or overflow, the initial assessment should indicate
the priority of source control and/or containment.
1) When the source can be isolated through valves, plugs or other methods, the
flow should be discontinued immediately or reduced to the least possible
volume.
2) If the pumps on the location are not operating the control panel should be
checked as follows:
a. Is the Power on?
b. Check the breaker.
c. If the breaker is closed, check the thermal overloads (external button).
d. Is the overload good? Check the fuses, if you are trained to do so.
e. Is the pump straining or clogged with debris?
f. Do you smell a burnt motor? (contact from attached list)
g. Is an electrician needed? (contact from attached list)
3) Containment methods will typically include;
a. Sand or dirt dikes and dams (for small streams & creeks).
b. Holes or pits (to prevent run off to surface waters).
If the spill event resulted from an area wide power outage, you should contact Power
Company and identify your site as critical. (Use the account number on the attached list.)
If the problem is mechanical in nature, retrieve parts from inventory and make repairs.
Re -order parts as they are used.
If the problem results from a sewer blockage, call for a jet-rodding machine (contact
contractor from attached list).

SPILL RESPONSE PROCEDURES FOR SPILLS OCCURRING:
ON MAJOR INTERCEPTOR / RIGHT OF WAY
1. Put up warning tape ("DANGER / CAUTION - DO NOT ENTER") around
the SSO site to restrict access.
2. In open areas, remove debris and lime site. Rotor -till, if needed.
Re -seed and mulch with straw.
3. In areas where there is under growth and small trees, flush area with
potable water until no waste remains. Wait twelve to twenty four
hours and then lime the area. Be certain that lime does not flush to
the receiving stream. NOTE: DO NOT LIME, IF RAIN IS FORECASTED.
IN CITIZEN'S YARD
1. Till entire affected area, if possible. Apply lime and follow with seed
and straw.
2. If waste/debris is not visible, apply lime and 2 inches of top soil and
mix thoroughly. Apply lime lightly, seed and mulch.
ON ASPHALT OR CONCRETE
1. Set up containment at or near the storm drainage system. Do not let
the spill enter the storm drain system.
2. Put up warning tape ("DANGER / CAUTION - DO NOT ENTER") around
the SSO area.
3. Spread lime on spillage and sand or apply other material to a. depth of
one inch. Let this material absorb for one hour, then sweep up.
Dispose of debris appropriately. If spill is still evident, repeat
application.
4. After removing the contaminated material, wash down area with high
pressure water and bleach.
5. Pump the clean up materials and wash water into sanitary sewer.

IN A CREEK OR STREAM
1. Take conductivity readings of the receiving stream upstream and
downstream to determine where a temporary dam should be placed.
2. The dam should be constructed near a manhole which is accessible to
the jet rodder and vacuum truck.
3. The dam should be placed below the spill as indicated by low
conductivity readings.
4. Construct a dam sized to contain the flow of water, plus any flush
water added during the clean up.
5. Station pumps at the clean-up site, one to use, one for backup.
6. Have a back hoe at the site for dam repairs as needed.
7. Wash down all of the rip rap along the stream bank until no residue is
evident.
8. Put up warning tape ("DANGER / CAUTION - DO NOT ENTER") at spill
site and 400 feet downstream.
9. Take upstream and downstream samples for fecal coliform.
10. Repeat sampling until normal, background counts are 200 fecal
coliform colony forming units/100 mi.
11. If settled sludge is evident, sweep bottom until clean.
12. If creek or stream is recreational waters (swimming), notify the
affected community and local officials, as soon as the problem is
discovered.

KEY PERSONNEL AND VENDOR / CONTRACTOR CONTACT NUMBERS
Date: July 2011
(This list is to be updated annually.)
John Boone, Mayor
Connie Guinn, Town Clerk
Otis Ward, Collection System ORC
169 Winters Street; Elk Park, NC 28622
PO Box 248; Elk Park, NC 28622
Email: elkparktownhall(a_gmail.com
TELEPHONE TOWN OF ELK PARK CONTACTS:
828-733-9573
John Boone, Mayor, Town Hall
828-733-8696
" - fax — Town Hall
828-733-6182
Connie Guinn, Town Clerk - emergency - (home)
828-733-0376
Elk Park WWTP
828-387-1005 cell
Otis Ward, ORC (Tyler S. Boone, assistant)
828-733-4627
" — emergency (home #)
423-772-3896
Paul Dale Clark, Maintenance
828-387-0308
" - cell
828-733-1701
Dayton Ruppard — Town Commissioner
828-733-3858
Elk Park Police Department
828-733-0516
Elk Park Fire & Rescue (pressure washing L/S)
828-733-6364
Mike Hayes — Fire Chief
WATER AND SEWER CONTRACTORS:
828-733-0487
Dallas Brown, Back-up ORC
828-898-6277
Water Quality Lab & Ops, Inc. — Paul / Melinda
828-898-6255
" — fax — PO Box 1167; Banner Elk, NC 28604
1522 Tynecastle Hwy; Banner Elk, NC 28604
(email: [e-mail]
828-260-2027 cell
Jadd Brewer, VP/ Dir. of Wastewater Operations
828-260-2053 cell
Larry Townsend
828-898-9212
" - home
828-260-2029 cell
Denver Eggers
OTHER CONTACTS:
828-733-0159 Mountain Electric Cooperatives
828- 265-5434 x 134 Jessica Brannock - High Country Council of Gov.
828-387-1835 Heather Buchanan Electric — Sensaphone@ 1400 (telemetry)
800-672-1697 Poison Control Center (Duke University)

OTHER STATE, FEDERAL AND COUNTY CONTACTS:
828-733-2607 Avery County Rescue Squad
828-733-6031 Avery County Health Department
Division of Water Quality (DWQ)— Raleigh (Central office)
877- 623-6748 N.C. Department of Environment and Natural Resources -
Division of Water Quality — Surface Water Protection Section —
Point Source — Pretreatment, Emergency Response, Collection
System Unit (PERCS)
1601 Mail Service Center; Raleigh, NC 27699-1601
919-715-3060 fax Attention: PERCS
Division of Water Quality (DWQ) - Asheville Reqional Office
828-296-4500 Surface Water Protection Section
2090 US 70 Hwy.; Swannanoa, NC 28778
828-299-7043 fax Attention: DWQ — SWPS
800-858-0368 Emergency (verbal reporting after hours)
800-424-8802 National Response Center — CERCLA
for chemical spills/ & transportation emergencies
NC Emergency Management
800-858-0368 For reporting fish kills, oil spills and SSOs after business hours
828-466-5555 Mike Cook - Western Branch Manager
828-244-1357 cell " - pager: 877.369.8125
3305-15 16th Avenue SE; Conover, NC 28613
(email: mcook(a-ncem.org
919-733-3867 Raleigh office
Avery County Emergency Management Coordinator:
828-733-8210 David Vance — Fire Marshall
828-733-2217 fax (email: emergency. management(a-ncmai1.net)
828-733-3858 Communications Center
919-733-3556 NC Dept. of Agriculture — Pesticide Emergency Reaction Team
to report pesticide spills & fires
NC Rural Water Association
336-731-6963 Mike Hill, NCRWA Circuit Rider
919-812-6088 " - (email: [e-mail])
919-812-2717 cell Dwight Lancaster, NCRWA Wastewater Technician
" - (email: [e-mail])
919-812-5119 cell Fred Summers, NCRWA Wastewater Technician
" - (email: ncrwafcs(a_aol.com)
919-733-3322 OSHA, NC Dept of Labor (to report injury/fatality)
800-662-7956 State Warning Point (after hours)

LOCAL MUNICIPALITIES:
Town of Banner Elk Avery County
828-898-5398
Rick Owen ([e-mail])
828-898-4568
" — fax @ Town Hall
828-898-4041
Earl Turbyfill — Maintenance Supervisor — shop
828-260-2103
Justin Hodges — cell - Collection System ORC
828-898-4300
Police Dept.
Town of Crossnore Avery Couty
828-733-0360 Harold Henson, Mayor
828-733-6393 " — fax (Nell Alridge, Town Clerk)
828-765-2111 Garfield Hughes, Water & Sewer Alderman
828-467-0688 cell "
Town of Newland Avery County
828-733-2023 Keith E. Hoilman, Public Utilities Director
828-260-3244 " — cell ([e-mail]
828-733-2069 " —fax (Brenda Pittman)
828-260-3112 Charlie Banner — cell — Town Maintenance
Roger Woods — Town Maintenance
Town of Spruce Pine Mitchell County
828-765-3000
Richard Canipe — Town Manager @ Town Hall
828-766-6915
" - cell
828-765-3005
Elbert E Stamey III — Public Works Director
828-765-3014
"" — fax & Collection System - ORC
828-765-6521
Alan Dale Robinson — Coll. Sys. back-up ORC
Frank Henline — Am. Water — part-time
Bob Haller — Am. Water — belt press & coil. sys.
828-765-3007
Darrell J. Graham, ORC — @ WWTP
828-765-3007
" — fax (same #) - @ WWTP
828-385-1020
" —cell (digrahamp_amwater.com)
828-765-2767
" - home
828-385-1030
Russell Lankford — cell — Am. Water — proj. mgr.
828-765-3011
" - Water Plant — ORC
Phillip Burleson — Lab Supervisor — Am. Water
WWTP ORC contractor:American Water

WATER AND SEWER VENDORS / CONTRACTORS / SUPPLIERS /
RENTALS / REPAIRS / CLEANING EQUIPMENT/ SPILL REPSONSE
828-898-6301 Avery Rent -All
828-963-5400 1829 Tynecastle Hwy.; Banner Elk, NC 28604
Chlorinator Sales
864-879-7000 Brenntag Southeast, Inc.; PO Box 75094; Charlotte, NC 28725
Communication Providers and Repair Services
800-252-0803 Bell South (ground line service); Spruce Pine, NC
423-282-4600 Carolina West Wireless (mobile telephone service);
Johnson City, TN
Construction Contractors
828-733-6250 Teaberry Construction Inc.
94 Whispering Trail; Elk Park, NC 28622
Laws Brothers Construction
828-733-8412 Sammy Laws
828-733-3846 Steve Laws
797 Curtis Creek Road; Elk Park, NC 28622
Electric Company
828-733-0159 Mountain Electric Cooperatives (www.mountain.coop)
828-733-0906 1373 Elk Park Highway; Newland, NC
Account numbers for lift stations & WWTP:
US # 1 is located at @ 450 Dark Hollow Road:
Acct #
US # 2 is located at @ 142 Substation Rd; Cranberry:
Acct #
WWTP is located at 576 Elk River Road:
Acct #
Electric Motors Service & Repair
828-765-9264 Mayland Armature Co.
117 Oak Avenue; Spruce Pine, NC
Electric Contractor
828-733-6208 Franklin Electric Service Inc.; 330 Jameson Road
828-387-0176 after hours
Electric Equipment Supplies Retail & Plumbing Contractor
828-765-4042 Burleson Heating and Plumbing
141 Highland Ave.; Spruce Pine, NC

Electric Equipment Supplies - Wholesale & Manufacturers
828-754-5311 Western Carolina Electrical Supply Co.
908 SW Morganton Blvd.; Lenoir, NC
Generator Services for Generator Contractors / Rental:
828-698-4355 Carolina Energy Systems - Dale Blythe
generator maintenance & repair
Material Supply
828-274-8282 National Water Works Supply
1129 Sweeden Creek Road; Asheville, NC 28803
Plumbing Parts Suppliers
828- US Filter (formerly: Davis)
828-369-7124 Ferguson's Plumbing
828-545-1487 " (home)
800-476-2212 IMSCO
800-431-1872 Sexauer
800-749-1120 TRAVCO
800-968-3291 HAJOCA
Plumbers, Sewer & Drain Services, Trenching & Digging:
828-765-9006 Roto-Rooter Plumbing Sewer & Drain Service (Mitchell Co.)
24 hour service
Pumping & Septic Services / Septage Haulers:
828-898-4842 (Don's) Appalachian Pumping Co.
43 Hodges Lane; Banner Elk, NC
828-733-2733 Mayland Septic Service; Newland
828-765-1183 cell
Pumps Service and Repair:
828-765-7910 McKinney Electric & Machine Co.
12923 South 226 Hwy; Sprice Pine, NC

CLEANING AND REPAIR EQUIPMENT:
Contract jet rodder
Contract back hoe
Contract safety equipment
Contract personal protective equipment
Access to cleaning equipment
Roto Rooter
Pressure Washer
Vacuum truck
Hydraulic cleaning equipment
High velocity cleaners, balls, kites, bags,
parachutes, tires, & scooters; jet cleaner,
jet rodder, high pressure cleaner
Mechanical cleaning equipment
Bucket machine, power rodder, hand rods;
winches for scrapers, porcupines, & swabs;
bucket machine; root cutter, NCRWA
closed circuit TV system
Access to construction crews, contractors
Portable pumps
Portable generators
Portable heaters
SPILL CLEAN-UP SUPPLIES AND TOOLS:
(lime, straw, caution tape, shovels, rakes):
FCX
Southern States
SPARE PARTS INVENTORY:
spare pump (30 HP) for lift stations
back-up motors & blower
assorted bricks
assorted manhole covers & risers
assorted bends
assorted wyes 8 X 4
assorted couplings
assorted tees
assorted ells
assorted pipe
assorted connectors and make -ups

-40 6- d"r as ra vYl
Sewer Use 0� ponce
TOWN ®F ELK PARK
Founded March 5, 1885
John Boone
Aldermen
Mayor
Brad Benfield
Town Clerk
Daniel Boone
Connie S. Guinn
Tony EllerMichael
Smith
Joel Whitley
Around The Corner
Times Square Diner
P.O. Box 185
Elk Park, NC 28622
RE: Grease Trap Pumped
Dear Mr. Thompson:
This letter is to inform you that the Town of Elk Park requests that your grease trap be pumped every
three months. This is a requirement in accordance with the town's Water/Sewer Ordinance Article VI.
Section 6-1 and Section 6-2.
A copy of the receipt where you paid to have your grease trap pumped is requested to be given to the
town to keep on file. It will be your responsibility to give a copy of the receipt to the town. If you do not
comply with the town's ordinance your water will be disconnected until you comply with ordinance. You
will be responsible for all expenses pertaining to the disconnection fee.
Here is the information for you to contact to have your grease trap pumped.
Valley Proteins, Inc.
Grease Trap Service
Greensboro, NC
Phone # [phone]
If you have any further questions you can contact Otis Ward, ORC at 828-387-1005. Thank you for your
cooperation in this matter.
Sincerely,
Otis Ward, ORC
169 WINTERS STREET • P. O. BOX 248 • ELK PARK, NORTH CAROLINA 28622
[phone] o FAX [phone]

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6, Bet -tie Burleson, Publisher- of the. livery Post, a newspaper
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deposes and says that she is the Publisher of the Avery Post
engaged in the publication of a newspaper know as the
Avery Post, Published, issued and entered as County and
State; that she is authorized to make this affadavit and
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was daily published in the *Y-esaid paper once a week for
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FOG'& !oduced to
0 Food Debris
sanitary sewers will
Diapers
result in substantial ac-
Cotton Balls
cumulation, to the point
® Kitty -Litter
of blockage 'and result =
-m Acne:Pads_ - _-
in overfiOW'Of "untreat-.
v ~, ,D-e'ntal. Floss
ed' sewage.
© Feminine Hygienc
,reported SSO,
Products
,Each
could result in our com-
Condoms
munity -being: fined by
o Band Aids
the Division of Water.
Paper Towels
Quality. Those fines as"
-.Sanitary Wipes,
cost -to the Utility must
• Q-Tips '
be paid from user fees.
Rags
It is the .goal of the Util--
• Plastic
iry to have"no.SSO's to
Drinking Straws
report from our collec-
Nature of FOG's:
tion system. This will
Hydrophobis . "v
be possible only with 'ter
'fearing" natura
--the help :of o.ur-custom-. -
floats_ _:8-12% ,; ligh
- ers. Your cooperation -than
water Speci
will be appreciated.
Gravity <H20
if you have: any ques-
• Oleophilic
tion please contact Mr..Naturally
'attracted,
Otis Ward- Director of
Materials such as 1V
Public Works @ (828)
al and Plastics.
7,33-9573'.
Stickiness to sev�
DID YOU'KNOW...?
borne solids.
Most sanitary sewer
(C/6/22) -
backups occur between '
your home and the
town's sewer main?,
r
You can help prevent
1
a costly and unsanitary
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r
a few simple steps:
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Scrape excess grease
into a container, and
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dispose of it as ° :solid
- i � ; h, . • .
waste in the garbage.
`.
Place'food scraps in
- '
waste.- containers or
garbage bags for di's=
posal,with.solid waste,
or start a compost pile.
.:
© Place a wastebasket
.,
in 'the bathroom to dis=
daY a°' :i

TOWN OF ELK PARK
WATER/SEWER FUND
BUDGET 2011-2012
REVENUES:
OPERATING REVENUES: $ 215,000.00
WATER TAP FEES $ 2,000.00
SEWER TAP FEES $ 2,500.00
TOTAL $ 219,500.00
NON -OPERATING REVENUES:
INTEREST $ 500.00
APPROPRIATED FUND BALANCE $ 44,000.00
TOTAL REVENUES: $ 264,000.00
EXPENDITURES:
SALARIES & BENEFITS
$
49,000.00
PROFESSIONAL SERVICES
$
8,000.00
CONTRACT SERVCIES
$
8,000.00
TELEPHONE & POSTAGE
$
10,000.00
UTILITIES (MO. ELECTRIC)
$
35,000.00
DEPT. SUPPLIES
$
28,000.00
CHEMICALS
$
25,000.00
SEWER & WATER ANALYSIS
$
10,000.00
REPAIRS/MAINTENANCE
$
25,000.00
SLUDGE REMOVAL
$
20,000.00
OPERATING EXPENSE
$
28,000.00
TOTAL $ 246,000.00

BUDGET APPROPRIATIONS:
USDA PRINCIPAL (SEWER LOAN)
USDA INTEREST (SEWER LOAN)
BOND EXPENSE
5,000.00
13,000.00
TOTAL EXPENDITURES $ 264,000.00

TOWN OF ELK PARK
GENERAL FUND
BUDGET 2011-2012
REVENUES:
AD VALOREM TAXES:
$
55,000.00
PRIOR YEAR TAXES
$
3,000.00
PENALTIES & INTEREST
$
500.00
PILOT TAX FROM BLUE RIDGE HOUSING
$
1,500.00
TOTAL
OTHER TAXES:
SALES & USE TAX
MISCELLANEOUS TAX (SOLID WASTE)
VEHICLE TAX
ALCOHOL/BEVERAGE TAX
TOTAL
$ 60,000.00
$ 115,000.00
$ 500.00
$ 8,000.00
$ 1,000.00
$ 124,500.00
UNRESTRICTED INTERGOVERNMENTAL REVENUES:
FRANCHISE/UTILITY TAX $ 20,000.00
GAS TAX REFUND $ 800.00
TOTAL
$ 20,800.00
RESTRICTED INTERGOVERNMENTAL REVENUES:
"STATE STREET AID" ALLOCATION (POWELL BILL) $ 14,500.00
SALES & SERVICES
CABLE TV
$ 4,000.00

INVESTMENT EARNINGS:
INTEREST EARNED
$
500.00
MISCELLANEOUS
$
500.00
ALLOCATED FUND BALANCES
$
48,800.00
TOTAL INVESTMENT EARNINGS
$
49,800.00
TOTAL REVENUE
$
273,600.00

TOWN OF ELK PARK
GENERAL FUND -EXPENDITURES DETAIL
BUDGET 2011-2012
EXPENDITURES
GENERAL GOVERNMENT:
BUDGET
SALARIES & BENEFITS
$
42,000.00
ELECTED OFFICIALS FEES
$
9,000.00
PROFESSIONAL SERVICES
$
20,000.00
OPERATING EXPENSE
$
60,000.00
ELK PARK FIRE DEPARTMENT
$
1,000.00
CAPITAL OUTLAY
$
4,000.00
TOTAL
PUBLIC SAFETY:
$136,000.00
SALARIES $ 30,000.00
OPERATING EXPENSE $ 10,000.00
RETIREMENT SEPARATION ALLOWANCE (MIKE SMITH) $ 600.00
INSURANCE (MIKE SMITH) $ 12,000.00
TOWN'S MATCH FOR DRUG TASK FORCE (OPTIONAL) $ 4,000.00
TOTAL
STREET & PARKS:
$ 56,600.00
SALARIES & BENEFITS $ 30,000.00
OPERATING EXPENSE (STREETS) $ 48,000.00
CAPITAL OUTLAY $ 3,000.00
TOTAL $ 273,600.00

r
LAVA NAU-S H
Solutions through integrity and partnership
TOWN OF ELK PARK
WATER & SEWER SYSTEM
CAPITAL IMPROVEMENTS PLAN
MARCH 2O03
Jjjj> I I' I I) III"
R,
/'�®Bey
�QO ��p�a'������'✓�'b 3' ®fir
41
SEAL
19335
zA Lisa Alley, P.E.
e
as
i7 //��•• paa y�(� {�jS{�•�
lf�r?I•t.p?��tt
W. Gary ins
CAVANAUGH & ASSOCIATES, P. A.
Consulting Engineers
8064 North Point Boulevard, Suite 102
Winston-Salem, NC 27106 336/759-9001 Fax [phone]
www.cavanaughsolutions.com

ELA
�_Michal. asle G
oW AGY....,ov.ernor
William G. Ross Jr., Secretary
North Carolina Department of Environment and Natural Resources
C r
Alan W. Klimek, P.E., Director
• Division of Water Quality
Asheville
March 7, 2007
Ms. Darlene Hicks, Mayor
Town of Elk Park
Post Office Box 248
Elk Park, North Carolina 28622
Subject: Permit No. WQ0031391
Town of Elk Park
Sixty Bed Nursing Home
Wastewater Collection System Extension
Avery County
Dear Ms. Hicks:
In accordance with your application received on February 20, 2007 we are forwarding herewith
Permit No. WQ0031391, dated March 7, 2007, to the Town of Elk Park for the construction and
operation of the subject wastewater collection system extension. This permit shall be effective from the
date .of issuance until rescinded and shall be subject to the conditions and limitations as specified
therein. This cover letter shall be considered a part of this permit and is incorporated therein by
reference. Please notify Roy Davis or Don Price in writing when you begin construction of this
collection system extension
Please pay particular attention to Permit Condition 3 which requires that the wastewater
collection facilities be properly operated and maintained in accordance with 15A NCAC 2T .0403 or any
individual system -wide collection system permit issued to the Permittee.
Permitting of this project does not constitute an acceptance of any part of the project that does
not meet 15A NCAC 2T .0200; the Division of Water Quality's (Division) Gravity Sewer Minimum
Design Criteria adopted February 12, 1996 as applicable; and the Division's Minimum Design Criteria
for the Fast -Track Permitting of Pump Stations and Force Mains adopted June 1, 2000 as applicable,
unless specifically mentioned herein. Division approval is based on acceptance of the certification
provided by the North Carolina -licensed Professional Engineer named in the application. It shall be the
Permittee's responsibility to ensure that the as -constructed project meets the appropriate design criteria
and rules. Failure to comply may result in penalties in accordance with North Carolina General Statute
§143-215.6A through §143-215.6C, construction of additional or replacement wastewater collection
facilities, and/or referral of the North Carolina -licensed Professional Engineer to the licensing board.
Asheville Regional Office Internet www.ncwaterquality.org
2090 US Highway 70, Swannanoa, NC 28778 Telephone [phone] Fax [phone]
DENR Customer Service Center
An Equal Opportunity Action Employer
Telephone [phone]
50% recycled/10% post -consumer paper
One
NorthCarolina
NaturallrY

Town of Elk Park March 7, 2007 Page 2
In accordance with the provisions of Article 21 of Chapter 143, General Statutes of North
Carolina as amended, and other applicable Laws, Rules, and Regulations, permission is hereby
granted to the Town of Elk Park for the construction and operation of approximately 260 linear feet of 8-
inch diameter gravity sewer to serve a sixty bed nursing facility and the discharge of 7,200 gallons per
day of collected domestic wastewater into the Town of Elk Park's existing sewerage system, pursuant
to the application received on February 20, 2007 and in conformity with 15A NCAC 2T .0200; the
Division's Gravity Sewer Minimum Design Criteria adopted February 12, 1996 as applicable; the
Division's Minimum Design Criteria for the Fast -Track Permitting of Pump Stations and Force Mains
adopted June 1, 2000 as applicable; and other supporting data subsequently filed and approved by the
Department of Environment and Natural Resources and considered a part of this permit.
The sewage and wastewater collected by this system shall be treated in the Town of Elk Park's
Wastewater Treatment Facility (Permit No. NC0079561) prior to being discharged into the receiving
stream.
If any parts, requirements, or limitations contained in this permit are unacceptable, you have the
right to request an adjudicatory hearing upon written request within 30 days following receipt of this
permit. This request must be in the form of a written petition, conforming to Chapter 150B of North
Carolina General Statutes, and filed with the Office of Administrative Hearings, 6714 Mail Service
Center, Raleigh, NC 27699-6714. Unless such demands are made, this permit shall be final and
binding.
If you need additional information concerning this matter, please contact Roy Davis at (828)
296-4500.
Sincerely, ,
G� 5 i e `Ge?z'��Cti'J
for Alan W. Klimek, P.E., Director
Division of Water Quality
cc: Avery County B
ion (WWTF Permit No. NC0079561)
Martin A. Shumpert, PE
PERCS Files

NORTH CAROLINA
ENVIRONMENTAL MANAGEMENT COMMISSION
DEPARTMENT OF ENVIRONMENT AND NATURAL RESOURCES
TOWN OF ELK PARK
SIXTY BED NURSING HOME
AVERY COUNTY
WASTEWATER COLLECTION SYSTEM EXTENSION PERMIT WQ0031391
This permit shall be effective from the date of issuance until rescinded and shall be subject to the
following specified conditions and limitations:
This permit shall become voidable unless the wastewater collection facilities are constructed in
accordance with the conditions of this permit; 15A NCAC .0200; the Division of Water Quality's
(Division) Gravity Sewer Minimum Design Criteria adopted February 12, 1996 as applicable; the
Division's Minimum Design Criteria for the Fast -Track Permitting of Pump Stations and Force
Mains adopted June 1, 2000 as applicable; and other supporting materials unless specifically
mentioned herein.
2. This permit shall be effective only with respect to the nature and volume of wastes described in the
application and other supporting data.
The wastewater collection facilities shall be properly maintained and operated at all times. The
Permittee shall maintain compliance with an individual system -wide collection system permit for the
operation and maintenance of these facilities as required by 15A NCAC 2T .0403. If an individual
permit is not required, the following performance criteria shall be met as provided in 15A NCAC 2T
.0403:
The sewer system shall be effectively maintained and operated at all times to prevent
discharge to land or surface waters, and any contravention of the groundwater standards in
15A NCAC 2L .0200 or the surface water standards in 15A NCAC 213 .0200.
b. A map of the sewer system shall be developed and shall be actively maintained.
c. An operation and maintenance plan shall be developed and implemented.
Pump stations that are not connected to a telemetry system shall be inspected every day (i.e.
365 days per year). Pump stations that are connected to a telemetry system shall be
inspected at least once per week.
e. High -priority sewer lines shall be inspected at least once per every six-month period of time.
f. A general observation of the entire sewer system shall be conducted at least once per year.
g. Inspection and maintenance records shall be maintained for a period of at least three years.
Overflows and bypasses shall be reported to the appropriate Division regional office in
accordance with 15A NCAC 213 .0506(a), and public notice shall be provided as required by
North Carolina General Statute §143-215.1C.

Permit No W00031391 Town of Elk Park Sixty Bed Nursing Home Avery County, March 7 2007
4. This permit shall not be transferable. In the event there is a desire for the wastewater collection
facilities to change ownership, or there is a name change of the Permittee, a formal permit request
shall be submitted to the Division accompanied by documentation from the parties involved, and
other supporting materials as may be appropriate. The approval of this request shall be
considered on its merits and may or may not be approved.
5.. Construction of the gravity sewers, pump stations, and force mains shall be scheduled so as not to
interrupt service by the existing utilities nor result in an overflow or bypass discharge of wastewater
to the surface waters of the State.
6. Upon completion of construction and prior to operation of these permitted facilities, a certification, a
copy of the construction record drawings, as well as supporting design calculations for any pump
stations permitted as part of this project shall be received from a North Carolina -licensed
Professional Engineer certifying that the facilities have been installed in, accordance with this
permit; 15A NCAC 2T .0200; the Division's Gravity Sewer Design Criteria adopted February 12,
1996 as applicable; the Division's Minimum Design Criteria for the Fast -Track Permitting of Pump
Station and Force Main adopted June 1, 2000 as applicable; and other supporting materials. If this
project is to be completed in phases and partially certified, you shall retain the responsibility to
track further construction approved under the same permit, and shall provide a final certificate of
completion once the entire project has been completed. A copy of the construction record
drawings, indicating the facilities constructed in the phase being certified, shall be submitted with
each partial certification. Mail the Engineer's Certification, one copy of the "Construction Record
Drawings," and one copy of the supporting design calculations to the Non -Discharge Permitting
Unit, 1617 Mail Service Center, Raleigh, NC 27699-1617.
7. A copy of the construction record drawings shall be maintained on file by the Permittee for the life
of the wastewater collection facilities.
8. Failure to abide by the conditions and limitations contained in this permit; 15A NCAC 2T .0200; the
Division's Gravity Sewer Design Criteria adopted February 12, 1996 as applicable; the Division's
Minimum Design Criteria for the Fast -Track Permitting of Pump Station and Force Mains adopted
June 1, 2000 as applicable; and other supporting materials may subject the Permittee to an
enforcement action by the Division, in accordance with North Carolina General Statutes §143-
215.6A through §143-215.6C.
9. In the event that the wastewater collection facilities fail to perform satisfactorily, including the
creation of nuisance conditions, the Permittee shall take immediate corrective action, including
those as may be required by this Division, such as the construction of additional or replacement
facilities.
10. The issuance of this permit shall not exempt the Permittee from complying with any and all
statutes, rules, regulations, or ordinances that may be imposed by other government agencies
(local, state and federal) which have jurisdiction, including but not limited to applicable river buffer
rules in 15A NCAC 2B .0200, erosion and sedimentation control requirements in 15A NCAC Ch. 4
and under the Division's General Permit NCG010000, and any requirements pertaining to wetlands
under 15A NCAC 213.0200 and 15A NCAC 2H .0500.
11. Noncompliance Notification:
The Permittee shall report by telephone to a water quality staff member at the Asheville Regional
Office, telephone number [phone], as soon as possible, but in no case more than 24 hours
or on the next working day, following the occurrence or first knowledge of the occurrence of either
of the following:

'Permit No W00031391 Town of Elk ParkSixty Bed Nursing Home Avery County, March 7 2007
a. Any process unit failure, due to known or unknown reasons, that renders the facility incapable
of adequate wastewater transport, such as mechanical or electrical failures of pumps, line
blockage or breakage, etc.; or
b. Any failure of a pumping station or sewer line resulting in a by-pass directly to receiving waters
without treatment of all or any portion of the influent to such station or facility.
Voice mail messages or faxed information is permissible but this shall not be considered as the
initial verbal report. Overflows and spills occurring outside normal business hours may also be
reported to the Division of Emergency Management at telephone number [phone] or (919)
733-3300. Persons reporting any of the above occurrences shall file a spill report by completing
Part I of Form CS-SSO (or the most current Division approved form), within five days following first
knowledge of the occurrence. This report shall outline the actions taken or proposed to ensure that
the problem does not recur. Per Condition 1(2), Part II of Form CS-SSO (or the most current
Division approved form) can also be completed to show that the SSO was beyond control.
Permit issued this the 7th day of March, 2007
NORTH CAROLINA ENVIRONMENTAL MANAGEMENT COMMISSION
for AIdn W. Klimek, P.E., Director
Division of Water Quality
By Authority of the Environmental Management Commission
Permit Number WQ0031391

Permit No W00031391 Town of Elk Park 9ixty Bed Nursing Home Avery County March 7 2007
ENGINEERING CERTIFICATION - POST CONSTRUCTION
System Description:
260 linear feet of 8-inch diameter gravity sewer
Complete and submit this form to the Asheville regional office with the following:
• One copy of the project record drawings (plan & profile views of sewer lines) of the wastewater collection
system extension
• supporting design calculations (selected pumps, system curve, operating point, available storage if portable
generator(s) or storage greater than longest past three year outage reliability option selected) for any pump
stations permitted as part of this project
Changes to the project should be clearly identified on the record drawings or in written summary form. Permit
modifications are required for any changes resulting in non-compliance with this permit regulations or
minimum design criteria.
This project shall not be considered complete nor allowed to operate until this Engineer's Certification and all
required supporting documentation have been received by the Division. Therefore, it is highly recommended
that this certification be sent in a manner that provides proof of receipt by the Division.
ENGINEER'S CERTIFICATION
❑ Partial ❑ Final
, as a duly registered Professional Engineer in the State of North Carolina, having
been authorized to observe (❑ periodically, ❑ weekly, ❑ full time) the construction of the above referenced
project for the Permittee hereby state that, to the best of my abilities, due care and diligence was used in the
observation of the construction such that the construction was observed to be built within substantial compliance
of this permit; 15A NCAC 2T .0200; the Division of Water Quality's (Division) Gravity Sewer Minimum Design
Criteria adopted February 12, 1996 as applicable; the Division's Minimum Design Criteria for the Fast -Track
Permitting of Pump Stations and Force Mains adopted June 1, 2000 as applicable; and other supporting
materials.
North Carolina Professional Engineer's
seal, signature, and date:
SEND THIS FORM & SUPPORTING DOCUMENTATION
WITH REQUIRED ATTACHMENTS TO THE FOLLOWING ADDRESS
ROGER C. EDWARDS
SURFACE WATER PROTECTION SUPERVISOR
ASHEVILLE REGIONAL OFFICE
2090 US HIGHWAY 70
SWANNANOA, NC 28778
The Permittee is responsible for tracking all partial certifications up until a final certification is received. Any wastewater flow
made tributary to the wastewater collection system extension prior to completion of this Engineer's Certification shall be
considered a violation of the permit and shall subject the Permittee to appropriate enforcement actions.

r A`rrlllele Items 1, 2, and 3. Also complete
I ■ P�Aht our
)� If Restricted Delivery Is ddtlred.
■ CAA
n name and address on the reverse
so that we can return the card -to vou.
A
" - 'g
Mr. John BoonMayq�,
Town of Ill
-P.O. Box
-Elk Park, o Ii rollina 2
7010!)1!18.70i30-40­13i � 01.87114
DCZ i=-- _qAi I OMA
R-A
Agent
Addressee
Q. Date of Delivery
JUN 16 2011
3. ki
e fled Mall Ell SSW S
R istered rRetum or �Me
E03 rM
I sured Mail 9(C,. 0. D.
4. jRtricted Delivery? (Extra Fee) El
/V ov-.iZolv,
r),—..+I, P.+"— M­iM
lnRag11OAAARA

UNITED_eITXTES#
>
12
Postal Service
11 LO&WE
RTIFIED MAIL,,,, RECEIPT
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Mr. John Boone, Mayor -----------
Town of Elk Park
... ........
P.O. Box 248
Elk -Park; Morth Carolina 28622 AM

■ Complete items 1, 2, and 3.
■ Print your name and address on the reverse
so that we can return the card to you.
■ Attach. this card to the back of the mailpiece,
John Boone, Mayor
Town of Elk Park
Post Office Box 248
Elk Park, NC 28622
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❑ Addressee
B Received by ( lnted Name) C. Date of Delivery
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