NCG080592_COMPLETE FILE - HISTORICAL_20170830

- STORMWATER DIVISION CODING SHEET
RESCISSIONS.
PERMIT NO..
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L COMPLETE FILE'- HISTORICAL
DATE OF
RESCISSION
❑
YYYYMMDD
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Energy, Mineral &
Land Resources
ENVIRONMENTAL QUALITY
Ms. Susan Kirkpatrick
Greyhound Lines, Inc.
110 Perimeter Park
Suite E
Knoxville, TN 37922
Dear Ms. Kirkpatrick:
August 24, 2017
ROY COOPER
Governor
MICHAEL S. REGAN
Secretary
TRACY DAVIS
Director
Subject: Rescission of NPDES Stormwater Permit
Certificate of Coverage Number NCGO80592
Cumberland County
The Division of Energy, Mineral and Land Resources received your request to rescind your
coverage under Certificate of Coverage Number NCG080592. In accordance with your request,
Certificate of Coverage Number NCGO80592 is rescinded effective immediately.
Operating a treatment facility, discharging wastewater or discharging specific types of
stormwater to waters of the State without valid coverage under an NPDES permit is against
federal and state laws and could result in fines. If something changes and your facility would
again require stormwater or wastewater discharge permit coverage, you should notify this office
immediately. We will be happy to assist you in assuring the proper permit coverage.
If the facility is in the process of being sold, you will be performing a public service if you would
inform the new or prospective owners of their potential need for NPDES permit coverage.
If you have questions about this matter, please contact us at 919-707-9200, or the Stormwater
staff in our Fayetteville Regional Office, [phone]. r
Sincerely, . AUG 3 0 2017
cc: Fayetteville Regional Office
Stormwater Permitting Program
Central Files
Richard L. Riddle, Jr.
for Tracy E. Davis, PE, CPM, Director
Division of Energy, Mineral and Land Resources
Nothing Compares
State of North Carolina I Environmental Quality I Energy, Mineral and Land Resources
512 N. Salisbury Street 11612 Mall Service Center I Raleigh. North Carolina 27699-1612
919 707 9200

Lawyer, Mike
From: Lawyer, Mike
Sent: Thursday, August 17, 2017 11:47 AM
To: Alexander, Laura
Subject: RE: NCGO80S92 Rescission Request
This one, which was "on hold" per my e-mail below, is good to go. Please provide our office with a copy of the rescission
letter.
Thanks,
Mike
Michael Lawyer, CPSWQ
Environmental Program Consultant
Division of Energy, Mineral and Land Resources
North Carolina Department of Environmental Quality
910 433-3394 office
m ike.lawyer(a)ncde n r. gov
225 Green Street, Suite 714
Fayetteville, NC 28301
Nothing Compares_-
Email correspondence to and from this address is subject to the
North Carolina Public Records Law and may be disclosed to third parties.
From: Alexander, Laura
Sent: Tuesday, June 20, 2017 9:17 AM
To: Lawyer, Mike <[e-mail]>
Subject: RE: NCG080592 Rescission Request
Thanks for the update.
From: Lawyer, Mike
Sent: Tuesday, June 20, 2017 8:48 AM
To: Alexander, Laura <[e-mail]>
Subject: RE: NCG080592 Rescission Request
Good morning Laura. I spoke with the facility contact last Friday about this rescission request. She explained that they
may still have some waste material onsite to dispose and asked for an extension until the end of July. I've granted the
extension request to July 31'` so this one will be "on hold" until I hear back from her that all materials have been
properly removed from the site. Once I can verify this, I will provide comment back to you.
Thanks,

Lawyer, Mike
From: Martha Terrell <[e-mail]>
Sent: Monday, July 31, 2017 2:32 PM
To: Lawyer, Mike
Subject: Re: NC, Fayetteville - Greyhound
Good Afternoon Mike,
The industrial operations have ceased at the Greyhound Lines, Inc. 9340012 location in Fayetteville, NC. The
site still serves as a passenger loading and unloading facility but no maintenance or fueling is performed on
site. If you would like to schedule your site inspection it is best to contact Phillip McCall the Working
Foreman. His email is phillip.mccallni grevhound.com and his emergency phone number is 214-536-
2573. Please let me know if we can be of further assistance.
On Fri, Jun 16, 2017 at 3:20 PM, Lawyer, Mike <mike.lawyer a ncdenngov> wrote:
Martha,
I appreciate your time and assistance in looking into this as well as providing an update on the current and future status
of the facility/vehicle maintenance activities. I have no objections to an extension to the end of July before making
recommendation to our Central Office in Raleigh concerning rescission of permit coverage. Once you are able to
confirm that all products/materials/waste related to vehicle maintenance activities have been removed from the site
on or before July 31, 2017, please let me know so that I may conduct a site visit and then provide comments back to
Raleigh.
Thanks,
Mike
Michael Lawyer, CPSWQ
Environmental Program Consultant
Division of Energy. Mineral and Land Resources
North Carolina Department of Environmental Quality
910 433-3394 office

Lawyer, Mike
From: Lawyer, Mike
Sent: Friday, June 16, 2017 3:20 PM
To: 'Martha Terrell'
Subject: RE: NC, Fayetteville - Greyhound
Martha,
I appreciate your time and assistance in looking into this as well as providing an update on the current and future status
of the facility/vehicle maintenance activities. I have no objections to an extension to the end of July before making
recommendation to our Central Office in Raleigh concerning rescission of permit coverage. Once you are able to confirm
that all products/materials/waste related to vehicle maintenance activities have been removed from the site on or
before July 31, 2017, please let me know so that I may conduct a site visit and then provide comments back to Raleigh.
Thanks,
Mike
Michael Lawyer, CPSWQ
Environmental Program Consultant
Division of Energy, Mineral and Land Resources
North Carolina Department of Environmental Quality
910 433-3394 office
[e-mail]
225 Green Street, Suite 714
Fayetteville, NC 28301
•.:-''N�Sthirtig Corn frards -z..�
Email correspondence to and from this address is subject to the
North Carolina Public Records Law and may be disclosed to third parties.
From: Martha Terrell [mailto:[e-mail]
Sent: Friday, June 16, 2017 2:58 PM
To: Lawyer, Mike <[e-mail]>
Subject: NC, Fayetteville - Greyhound
Good Afternoon Mike,
I have been digging into the Greyhound Fayetteville issue and it seems they had a waste pick up just this week
on June 12, 2017. I have not been able to get confirmation from the on -site personnel that it was the very last of
their materials, but I do know the UST has been removed, the OWS has been removed. All maintenance
operations should be ceased. But until I can confirm the waste is all gone, with no further pick ups required, I
would prefer to hold off on the termination of the Storm Water Permit. Could we ask for an extension or stay of
that termination until the end of July? That is when they should be totally off the property and down the

street. Once they move the Greyhound portion of the business will simply be passenger transport, not
maintenance or fueling.
In fact, when the site person told you they are still running 24/7 that is what she was referring to. They still
have buses running through there as a passenger load and unload but not a maintenance shop or fueling deopt
any longer.
Please let me know what we need to do at this time. Thanks
Martha Terrell
Strata Environmental
865-539-2077 Ph
865-539-3970 Fax
110 Perimeter Park, Suite E
Knoxville, TN 37922

Strata
_ENVIRONMENTAL
May 17, 2017
North Carolina Department of Environniental Quality
NPDES Permit Coverage Rescission
Storm Water Permitting Program
1612 Mail Service Center
Raleigh, North Carolina 27699-1612
Storm Water Permit Termination Application
Greyhound Lines, Inc. 4340012 — Fayetteville, North Carolina
Permit Number NCG080592
Strata Environmental Project Number 0038404
Dear Staff Member:
Enclosed is the Storm Water Rescission Rcquest Form for the Greyhound Lines, Inc. (Greyhound) facility
located at 324 Person Street, Fayetteville, North Carolina. Greyhound ceased all activities on -site as of
April 20, 2017.
If you have any questions-, please contact the undersigned at 865/539-2077.
Sincerely,
STRATA ENVIRONMENTAL
i
Martha Ten-cll
Senior I::nvironmcntal Scientist
MM'I':dlj
Enclosures
110 Perimeter Park, Suite E, Knoxville, TPl 37922 • tel [phone] • tax 865,539,3970 • www.stralaanv.com
11I38.104.291 13.dnc

AlDivision of M:nergy, Mineral &Land Resources FOF
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`N- Land Quality Section/Storm water Permitting Program Yea
NCDENRNational Pollutant Discharge Elimination System
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RESCISSION REQUEST FORM 0 �%
ry
Please fill out and return this form if you no longer need to maintain your NPDES stoiYAQPn
1) Enter the permit number to which this request applies:
Individual Permit (or) Certificate of Coverage /NG
N C 5 N C G 0 8
2) Owner/Facility Information: • Final correspondence will be marled to the address noted below
Owner/Facility Name Greyhound Lines, Inc.
Facility Contact Susan Kirkpatrick
Street Address 110 Perimeter Park, Suite E
City Knoxville State TN ZIPCode 37 2
County Knnr E-mail Address [e-mail]
Telephone No. 513 419-8639 Fax:
3) Reason for rescission request (This is required information. Attach separate sheet if necessary):
Facility closed or is closing on 0413012017. All industrial activities have ceased such that no discharges of
stormwater are contaminated by exposure to industrial activities or materials.
❑ Facility sold to on . If the facility will continue operations under the new owner it
may be more appropriate to request an ownership change to reissue to permit to the new owner.
❑ Other:
4) Certification:
I, as an authorized representative, hereby request rescission of coverage under the NPDES Stormwater Permit for the
subject facility. I am familiar with the information contained in this request and to the best of my knowledge and belief
such information is true, complete and accurate.
Signature C _) 4 Date
Susan Kirkpatrik
Print or type name of person signing above
Sr. Env ronmental Program & Project Manager
Title
Please return this completed rescission request form to: NPDES Permit Coverage Rescission
Stormwater Permitting Program
1612 Mail Service Center
Raleigh, North Carolina 27699-1612
1612 Mail Service Center, Raleigh. North Carolina 27699-1612
Phone: [phone]:FA.X1919.807-6492
An Equal Opportunity 1 Affirmative Action Employer

North Carolina Department of Environmental Quality
Pat McCrory, Donald R. van der Vaart,
Governor Secretary
September 28, 2015
Greyhound Lines, Inc.
Attn: Martha Terrell
110 Perimeter Park, Suite E
Knoxville, TN 37922
Subject: COMPLIANCE EVALUATION INSPECTION
NPDES Stormwater General Permit NCGO80000
Greyhound Lines, Inc.
Greyhound Lines, Inc. — Fayetteville; Certificate of Coverage NCG080592
Cumberland County
Dear Ms. Terrell:
On September 15, 2015, Melissa Joyner from the Fayetteville Regional Office of the Division of Energy, Mineral and Land
Resources conducted a site inspection for the Greyhound Lines, Inc. — Fayetteville facility located at 324 Person Street,
Cumberland County, North Carolina. A copy of the Compliance Inspection Report is enclosed for your review. Edward
Gaines, City Manager and Phillip McCall, Maintenance Foreman were also present during the inspection and their time
and assistance is greatly appreciated. The site visit and file review revealed that the subject facility is covered by NPDES
Stormwater General Permit NCG080000, Certificate of Coverage NCG080592. Permit coverage authorizes the discharge
of stormwater from the facility to receiving waters designated as City of Fayetteville Separate Stormwater Sewer to the
Cape Fear River, a Class C waterbody in the Cape Fear River Basin.
As a result of the inspection, the facility was found to be in compliance with the conditions of the NCG080000 permit.
Please refer to the enclosed Compliance Inspection Report for additional comments and observations made during the
inspection.
Please be advised that violations of the NPDES Stormwater General Permit are subject to a civil penalty
assessment of up to $25,000 per day for each violation. If you or your staff has any questions, comments, or needs
assistance with understanding any aspect of your permit, please contact me at [phone] or by e-mail at
[e-mail].
Sincerely,
Melissa Joyner
Environmental Specialist
Land Quality Section
Enclosure: Compliance Inspection Report
cc: Edward Gaines,City Manager (Email)
FRO — Land Quality Section, Stormwater Files-NCG080000
Division of Energy, Mineral, and Land Resources
Land Quality Section
Fayetteville Regional Office 225 Green Street — Suite 714, Fayetteville, North Carolina 28301
Phone: [phone] / FAX: [phone]-Internet: http://portal.ncdenr.org/web/Ir/land-quality
An Equal Opportunity / Affirmative Action Employer— 50% Recycled / 10% Post Consumer Paper

Compliance Inspection Report
Permit: NCG080592 Effective: 11/01/12 Expiration: 10/31/17 Owner: Greyhound Lines Inc
SOC: Effective: Expiration: Facility: Greyhound Lines Inc- 340012
County: Cumberland 324 Persons St
Region: Fayetteville
Fayetteville NC 28301
Contact Person: Robert Richardson Title: Phone: [phone]
Directions to Facility:
System Classifications:
Primary ORC:
Secondary ORC(s):
On -Site Representative(s):
On -site representative
Related Permits:
Inspection Date: 09/15/2015
Primary Inspector: Melissa A Joyner
Secondary Inspector(s):
Certification: Phone:
Edward O Gaines 910-483-6515
Entry Time: 08:40AM Exit Time: 09:45AM
Phone:
Reason for Inspection: Routine Inspection Type: Compliance Evaluation
Permit Inspection Type: Transportation wNehicle Maintenance/Petroleum Bulk/Oil Water Separator Stormwater Discharge COC
Facility Status: ®- Compliant ❑ Not Compliant
Question Areas:
® Storm Water
(See attachment summary)
Page: 1

permit: NCGO80592 Owner- Facility: Greyhound Lines Inc
Inspection Date: 09/1512015 Inspection Type : Compliance Evaluation Reason for Visit: Routine
Inspection Summary:
Melissa Joyner met with Mr. Edward Gaines, City Manager and Mr. Phillip McColl, Maintenance Manager. The Stormwater
Pollution Prevention Plan (SPPP) was reviewed. The current Certificate of Coverage was not available for review but the
Inspector was informed that the Strata Environmental has a record of this document. There should be an annual
recertification (with a dated signature) that the stormwater outfall has been evaluated for the presence of non-stormwater
discharges included in the SPPP.
Only Qualitative monitoring of a singe outfall is being conducted, since the facility does not meet the criteria stipulated in
the General Permit NCGO80000 for conducting analytical monitoring. If vehicle fueling or maintenance activities are taking
place remotely at off -site locations, but coordinated from the permitted facility, the SPPP should include a description of the
stormwater management practices and BMP's used to prevent/minimize the contamination of stormwater from these
activities.
Page: 2

i
Permit NCGO80592 Owner - Facility: Greyhound Lines Inc
Inspection Date: 09/15/2015 Inspection Type : Compliance Evaluation Reason for Visit: Routine
Stormwater Pollution Prevention Plan
Yes No NA NE
Does the site have a Stormwater Pollution Prevention Plan?
# Does the Plan include a General Location (USGS) map?
®
❑ ❑ ❑
# Does the Plan include a "Narrative Description of Practices'?
IM
❑ ❑ ❑
# Does the Plan include a detailed site map including outfall locations and drainage areas?
®
❑ ❑ ❑
If Does the Plan include a list of significant spills occurring during the past 3 years?
0
D Q ❑
# Has the facility evaluated feasible alternatives to current practices?
®
❑ El El
# Does the facility provide all necessary secondary containment?
# Does the Plan include a BMP summary?
®
❑ ❑
# Does the Plan include a Spill Prevention and Response Plan (SPRP)?
so
❑ ❑
# Does the Plan include a Preventative Maintenance and Good Housekeeping Plan?
®
❑
# Does the facility provide and document Employee Training?
IS
❑ Q
# Does the Plan include a list of Responsible Party(s)?
®
❑ El ❑
# Is the Plan reviewed and updated annually?
®
❑ ❑ ❑
# Does the Plan include a Stormwater Facility Inspection Program?
®
❑ ❑ ❑
Has the Stormwater Pollution Prevention Plan been implemented?
Comment
Qualitative Monitoring
Yes No NA NE
Has the facility conducted its Qualitative Monitoring semi-annually? W ❑ Q ❑
Comment:
Analytical Monitoring
Yes No NA NE
Has the facility conducted its Analytical monitoring? ❑ ❑ IN ❑
# Has the facility conducted its Analytical monitoring from Vehicle Maintenance areas? El E3 ® ❑
Comment:
Permit and Outfalls
Yes No NA NE
# Is a copy of the Permit and the Certificate of Coverage available at the site?
# Were all outfalls observed during the inspection? ®�
# If the facility has representative oulfall status, is it properly documented by the Division? Q
# Has the facility evaluated all illicit (non stormwater) discharges? ® ❑ ❑
Comment:
Page: 3

HAND DELIVERY BY DENNIS MILLER/STORMWATER INSPECTOR ON 3/14/2013
March 14, 2013
Mr. Phillip McCall, Maintenance Foreman
Greyhound Lines Inc.
324 Person Street
Fayetteville, NC 28301
Dear Mr McCall:
On March 13, 2013 a follow-up inspection was conducted at the Greyhound Lines Inc. site
located at 324 Person Street in Fayetteville, NC. This inspection was a result of the failure of
Greyhound Lines to produce documents required as part of the Facility NCG080592 Stormwater
Discharge permit with NC DWQ. During this follow-up inspection, it has been noted the
following items still show no documentation of being completed:
1. Documentation showing of the Annual Review of the SPPP was not available as
required by Section II Part7 of the Permit.
2. There were no records of any Preventative Maintenance and Good Housingkeeping
Program available, as required by Part II Section 4 of your permit.
3. The Facility Inspection Program, Part II Section 8 of your Permit had no documentation
of being implemented.
These missing components required by the Certificate of Coverage issued with your Permit
places your Facility out of compliance at this time. It is the City of Fayetteville responsibility to
notify NC DWQ of the results of this inspection for their review, for any action NC DWQ deems
necessary.
Please contact me directly if you have any questions regarding this letter.
CITY OF FAYETTEVILLE
Dennis Miller, Stormwater Inspector
Ph # 910-433-1655
dmillerQci.fay.nc.us
DEM/sd
Cc: Mr. Mike Lawyer, NC DENR, Division of Water Quality
433 11AY STREET
FAYETI EVILLE. NC'28301-5537
F1 1: [phone] FAX: [phone]
www.cit vo1Ta vetteri II e.org
www.1'acebook.cont/eilvoliavetterille Twitter @Cih'OlTayiNC
An Equal Opportunity Employer

February 25, 2013
Mr. Phillip McCall, Maintenance Foreman
Greyhound Lines, Inc.
324 Person Street
Fayetteville, NC 28301
Dear Mr. McCall:
On February 19, 2013 a Notice of Violation (NOV) was issued for an improper disposal
of a large amount of grease that was leaching into the City of Fayetteville Municipal Stormwater
system. This NOV was satisfied within the time frame given meeting.all requirements for
removal and disposal.
The prompt attention to this manner is greatly appreciated by Fayetteville Stormwater
Services. A copy of the NOV signed and dated as stated above has been included for your
records.
Please contact me if there are any questions regarding this letter or issue.
CITY OF FAYETTEVILLE
Stormwater Division
Dennis Miller
Ph # 910-433-1655
[e-mail]
DM/sd
433 HAY STREET
FAYETI'EVILLE. NC 28301-5537
P11: [phone] FAX: [phone]
www.cilyolfa.vetteville.org
www.1'acebuok.con✓cit voll'ayetleville Twitter @Ci(y01FayNC
An Equ:d Opponunily Employer

HAND DELIVERY BY DENNIS MILLER
February 19, 2013
Mr. Phillip McCall, Maintenance Foreman
Greyhound Lines, Inc.
324 Person Street
Fayetteville, NC 28301
Dear Mr. McCall:
On February 19, 2013, a site inspection was conducted of the Greyhound Lines Facility located at 324
Person Street in Fayetteville, NC. This facility is covered by NPDES Stormwater General Permit —
NCG080592 for stormwater discharge. The facility is tied directly to the City of Fayetteville Stormwater
Conveyance System that discharges into the Cape Fear River Basin.
I have attached a copy of the Field Report used during the inspection for you to review and for your
records.
During this inspection the following was noted and observed:
1. Training requirements for this facility were not followed as required by this Permit. Your Permit
requires a responsible party on site properly trained for SPRP. Currently Mr. McCall is the only
employee trained currently on site for this facility that runs 24 hours. per day, per documents. At
the time of inspection, documents for up to date annual training could not be found
2. Documentation of the Annual Review of the SPPP was not available as required by Section II
Part 7 of the Permit.
3. There were no records of any Preventative Maintenance and Good Housekeeping Program
available as required by Part II Section 4 of your Permit. It was also noted that during a walk
around of the site, several wet spots on the ground surface from apparent equipment leaks were
visible. There was also a very large grease spill area at the tallow bin that required a Notice of
Violation (NOV) to be issued for immediate clean up.
4. The Facility Inspection Program, Part 11 Section 8 of your permit had no documentation of being
implemented.
These missing components required by the permit issued for this site puts the site out of compliance at
this time. A time period of fourteen (14) days from date of Field Report (February 19, 2013) will be
granted to produce documentation of these missing items.
Please contact me directly if there are any questions regarding this report.
CITY OF FAYETTEVILLE
Dennis Miller, Fayetteville Stormwater
Ph # 910-433-1655
[e-mail]
DM/sd
Attachment: Field Report dated February 19, 2013
433 MAY STREET
FAYETTEVILLE, NC 23301-5537
PH: [phone] FAX: [phone]
www.cilyoffayelt ev i I le.org
www.1'acebook.com/eityotfayetteville Twitter @CityOlTayNC
An Equal Opportunity Employer

1
��A
NCDENR
North Carolina Department of Environment and Natural Resources
Beverly Eaves Perdue
Governor
Martha Terrell
Greyhound Lines Inc
110 Perimeter Park
Knoxville, TN 37922
Dear Permittee:
Division of Water Quality
Charles Wakild, P. E.
Director
December 4, 2012
Dee Freeman
Secretary
Subject: NPDES Stormwater Permit Coverage Renewal
Greyhound Lines Inc -340012
CDC Number NCG080592
Cumberland County
In response to your renewal application for continued coverage under stormwater General Permit NCG080000
the Division of Water Quality (DWQ) is forwarding herewith the reissued General Permit. This permit is
reissued pursuant to the requirements of North Carolina General Statute 143-215.1 and the Memorandum of
Agreement between the state of North Carolina and the U.S. Environmental Protection Agency, dated October
15, 2007 (or as subsequently amended).
The following information is included with your permit package:
• A new Certificate of Coverage (COC)
• A copy of General Permit NCG080000
• A copy of the Technical Bulletin for the General Permit
• Two copies of the Discharge Monitoring Report (DMR) Form
• Two copies of the Qualitative Monitoring Report Form
The General Permit authorizes discharges of stormwater, and it specifies your obligations for discharge
controls, management, monitoring, and record keeping. Please review the new permit to familiarize yourself
with all the changes in the reissued permit. Your facility has six (6) months from the time of receipt of the
permit to update your current SPPP to reflect all new permit requirements.
The first sample period of your permit begins January 1, 2013. Your facility must sample a "measureable
storm event" beginning during the periods beginning January 1 and July 1 of every year (or, if applicable,
report "No Flow," as outlined in Part III, Section E). Also, please note that Tier 3 Actions in Part II of your
permit are triggered by benchmark exceedances on four occasions beginning on the effective date of this
permit and do not count prior exceedances.
The more significant changes in the General Permit since your last COC was issued are noted either in the
Draft Permit Foct Sheet that accompanied the public notice (http://portal.ncdenr.org/web/wq/ws/su/current-
notices), or in the Response to Comments /Summary of Changes and Technical Bulletin documents that are
posted on the Stormwater Permitting Unit's website with the new General Permit. Please visit
htto://portal.ncdenr.org/web/wg/ws/su/npdessw (click on 'General Permits' tab) to review that Information
for your specific General Permit carefully.
1617 Mail Service Center, Raleigh, North Carolina 27699-1617
Location: 512 N. Salisbury St. Raleigh, North Carolina 27604
Phone :[phone] FAX: [phone]
Internet: www.nowateruualitv.ora
An Equal Opportunity 1 Affirmative Action Employer
NorthCarolina
Natma!!y

Martha Terrell
December 4, 2012
Page 2 of 2
Some of the changes include:
Part II:
• Section A: The Stormwater Pollution Prevention Plan (SPPP) section, if applicable, has been updated
to the most current language of our permits. Additional conditions for specific industry sectors have
been added to the SPPP requirements in some cases.
• Sections B, C: Failure to perform analytical stormwater monitoring may result in the Division requiring
that the permittee begin a monthly sampling scheme.
• Sections B, C: A lower TSS benchmark of 50 mg/I for HOW, ORW, PNA and Tr Waters applies to these
more sensitive waters.
• Sections B, C: The monitoring parameter Oil & Grease (0&G) has been replaced by the parameter
Total Petroleum Hydrocarbons (TPH) for vehicle maintenance areas, and in some cases, other
analytical monitoring requirements.
• Sections,8, C, D: Inability to sample due to adverse weather must be recorded in the SPPP, or in
separate on -site records if your General Permit does not require an SPPP. Adverse weather is defined
in the "Definitions` section of the permit.
• Sections B, C. The term "Representative Storm Event" has been replaced by "Measurable Storm
Event." A measurable storm event is defined in the permit.
• Section D: If the permittee fails to respond effectively to problems identified by qualitative
monitoring, DWQ may require the permittee to perform corrective action.
Please review Parts III and IV to understand the Standard Conditions of your new NPDES General Permit,
including Compliance and Liability, Reporting, Monitoring and Records requirements; Operation and
Maintenance obligations; and Definitions. Please note that all samples analyzed in accordance with the terms
of this permit must be submitted to the Division on Discharge Monitoring Report (DMR) forms available on
the Stormwater Permitting Unit's website above. DMR forms must be delivered to the Division no later than
30 days from the date the facility receives the sampling results from the laboratory. Also note that existing
permittees do not need to submit a renewal request prior to expiration unless directed by the Division.
Your coverage under the General Permit is transferable only through the specific action of DWQ. This permit
does not affect the legal requirements to obtain other permits which may be required by DENR, nor does it
relieve the permittee from responsibility for compliance with any other applicable federal, state, or local law,
rule, standard, ordinance, order, judgment, or decree. If you have any questions regarding this permit
package, please contact the Division's Stormwater Permitting Unit at [phone].
Sincerely,
for Charles Wakild, P.E.
cc: DWQ Central Files
Stormwater Permitting Unit Files
Fayetteville Regional Office

STATE OF NORTH CAROLINA
DEPARTMENT OF ENVIRONMENT AND NATURAL RESOURCES
DIVISION OF WATER QUALITY
GENERAL PERMIT NO. NCGO80000
CERTIFICATE OF COVERAGE No. NCG080592
STORM WATER
NATIONAL POLLUTANT DISCHARGE ELIMINATION SYSTEM
In compliance with the provision of North Carolina General Statute 143-215.1, other lawful
standards and regulations promulgated and adopted by the North Carolina Environmental
Management Commission, and the Federal Water Pollution Control Act, as amended,
Greyhound Lines Inc
is hereby authorized to discharge stormwater from a facility located at:
Greyhound Lines Inc - 340012
324 Persons St
Fayetteville
Cumberland County
to receiving waters designated as CAPE FEAR RIVER, a class C waterbody in the Cape Fear
River Basin in accordance with the effluent limitations, monitoring requirements, and other
conditions set forth in Parts 1, II, III, and IV of General Permit No. NCG080000 as attached.
This certificate of coverage shall become effective December 4, 2012.
This Certificate of Coverage shall remain in effect for the duration of the General Permit.
Signed this 4a day of December, 2012.
^..cCGtl� J 6v,�-vK6'
for Charles Wakild, P.E., Director
Division of Water Quality
By Authority of the Environmental Management Commission

July 6, 2010
Ms. Belinda S. Henson
North Carolina Department of Environment and Natural Resources
Division of Water Quality
Surface Water Protection Section
225 Green Street, Suite 714
Fayetteville, North Carolina 28301
Storm Water Notice of Violation Response
Greyhound Lines, Inc. #340012 — Fayetteville, North Carolina
Tracking Number NOV-2010-PC-0664
Permit Number NCG080592
Strata Environmental Project Number 0038404
Dear Ms. Henson:
Strata
ENVIRONMENTAL
DENR-FRO
JUL 0 8 2010
DWQ
On behalf of Greyhound Lines, Inc. (Greyhound), Strata Environmental (Strata) submits this letter as
acknowledgement of the receipt of the Notice of Violation (NOV) issued to the Greyhound facility
located at 324 Persons Street, Fayetteville, North Carolina. Strata presents the enclosed materials as
evidence of resolution of the following issues as identified in the NOV.
1. Storm Water Pollution Prevention Plan (SWP3)
The facility's SWP3 was in the process of revision at the time of the inspection and has since
been delivered to the site. A copy of the SWP3 has been provided to Mr. Danny Strickland of
your office.
2. Qualitative Monitoring
Qualitative monitoring has been routinely conducted by facility personnel. Due to staff changes,
at the time of the inspection facility personnel present were unable to locate the necessary
records. Enclosed is a copy of the requested Semi -Annual Facility Inspection Reports.
3. Analytical Monitoring
The facility uses less than 55 gallons of motor oil monthly and therefore, analytical monitoring is
not required at this location.
If you have any questions or would like to provide further guidance, please contact the undersigned at
865/539-2077. Thank you for your assistance.
Sincerely,
STRATA ENVIRONMENTAL
-fn&4At~
Martha Terrell
Environmental Scientist
Enclosures
cc (w/ Enclosures): Paulette Barnette, Terminal Manager, Greyhound Lines, Inc.
Danny Strickland, NCDENR, Division of Water Quality — Fayetteville Office
0039404.1599 Ldoc 110 Perimeter Park Suite E, Knoxville, TN 37922 • tel [phone] • fax [phone] • www.stmtaenv.com

APPENDIX G
SEMI-ANNUAL FACILITY INSPECTION REPORT
(TO BE PERFORiV D SEMI-ANNUALLY BY FACILITY MANAGER ONCE SEPTEMBER-NOVEMBER AND ONCE
APREWUNE)
INSPECTOR: Paulette dennettlPhilip
TITLE OF INSPECTO
McCall
` lt1%�� nron/
DATE OF INSPECTION:_
FACILITY LOCATION: Favetterzlle.lVC
Inspected Area/Pro
ess
Assessment
Comments Referred To
A)
B)
Vehicle/Equipment
Fueling Areas
torage Areas
U
NA
U
NA
C)
D)
Vehicle Cleaning A
Loading/Unloading�Areas
reas
U
NA
U
NA
E)
Vehicle Maintenance
Areas
IS)
U
NA
F)
Overall Housekeepi
19
U
NA
G)
Physical Condition i
IU
NA
Storm Water Conve
ante System
(Catch Basins, Tren
h Drains, Etc.)
H)
General Cornmen
Concerns:
7 certify, under *pally of law. that tlds document and all attachntertts wereprepared under my direction or supervision in accordance
with a system d igrted to assure that quatifred personnel properly gather and evaluate the it jonoatiau subn:itled. Based on rrry luqulry of
the person: ar pe sore who manage the systeut, or those persons directly responsible jor gathering the it forrrration, the it jorrnation
subaritted is tot a best of my knowledge and beItej true accurate, arrd complete. I am aware that t here are signiIrrcarrt penalties for
submitting false r forniahort, including the possibility ojfrnes and tmprisvn ner+l for �rolvmg violatrorrs."
Name of Autho# !d Offidah- Paulette BennettiWiliio McCall
i�,ymoors
S=
= Unsatisfactory; NA = Not
®ENR-FRO
JUL o 8 2010
®WQ

v
(TO BE
INSPECTOR
TITLE OF INI
APPENDIX G
SEI4II-ANNUAL FACILITY INSPECTION REPORT
SEMI-ANNUALLY BY FACILITY MANAGER ONCE SEPTEMBER NOVEMBER AND ONCE
APRIL-DUNE)
DATE OF INSPECTION: I--01
FACILITY LOCATION: Fayetteville, NC
inspected ArealPro
ess
Assessment
Comments Referred To
A)
VehiclelEgmpment
Storage Areas
U
NA
B)
Fueling Areas
U
NA
C)
Vehicle Cleaning A
reas
WSJ
U
NA
D)
LoadingtUnloading
Areas
©
U
NA
E)
Vehicle Maintenanc
a Areas
©
U
NA
F)
Overall Housekeep
g
m
U
NA
G)
Physical Condition
of
U
NA
Storm Water Conv
ance System
(Catch Basins, Tre
h Drains, Etc.)
H)
General Comment.Concems:
"I cerro, underl enalty of law, that this document and all attachments ivere prepared under my direction or supervision in accordance
with a system de 7igned to assure that qualified personnel properly gather and evaluate the information submitted. Based on my inquiryof
the person or pe sons who inarurge the system, or those persons directly responsible forgathering the inforanalion, the information
subin tired is to t e best of my knowledge and belief, true, accurate, and cornplele. lam aware that there are significant pefurliles for
submittingfalse 'nforrnation, including thepossibility offrnes and imprisonment for to:owing violations."
Name of Autha . ed Official: Paulette Bennett/Phillip McCall
Symbols
Satisfactory. U =
= Not Applicable
JUL 082010
FAM

APPENDIX G
(TO BE
INSPECTOR:
TITLE OF IN;
A)
Vehicle/Equipment
B)
Fueling Areas
C)
Vehicle Cleaning.A
D)
Loading/Unloading
E)
Vehicle Mainlenani
F)
Overall Housekeep.
G)
Physical Condition
Storm Water Conva
(Catch Basins, Trer
H)
General Comments
SEMI-ANNUAL FACILITY INSPECTION REPORT
SEMI-ANNUALLY BY FACILITY MANAGER ONCE SEPTEMBER-NOVEMBER AND ONCE
Areas
Areas
rice System
Drains, Etc.)
APRIL-JUNE)
DATE OF INSPECTION: /d— 8 d ff
FACH= LOCATION: Fayetteville. NC
!,yt
U
NA
(�
U
NA
69
U
NA
Q:
U
NA
Q7
U
NA
Q�
U
NA
�S
U
NA
"I certio, under malty of law, that this document and all allachrnents were prepared under my direction or supervision in accordance
with a system de igned to assure that gualTi led personnel properly gather and evaluate the h jornation submitted. Based on my inquiry of
the person or pe sons who manage the system, or those persons directly responsiblefor gathering fire information, the h fornnallon
submilled is to Me best of my lanawledge and belief, true, accurate, and complete. I am aware that there are signifrcaut penalties for
subsdilingfolse fnforrnalion, including the possibility offnnes and imprison+next for/snowing violatlons.Of
Name of Authotized Ofllcial _Paulette Bennett/Phillip McCalI
S = Satisfactory;
= Unsatisfactory; NA = Not Applicable
DENR—FRO
JUL 0 B 2010

APPENDIX G
SEMI-ANNUAL FACILITY INSPECTION REPORT
(TO BE PERFORIV D SENII-ANNUALLY BY FACILITY MANAGER ONCE SEPTEMBER-NOVEMBER AND ONCE
APRIL-JUNE)
INSPECTOR: Paulette Bennet hill McCall DATE OF INSPECTION: cf' 7�
TITLE OF INSPECTOl :_ Worhka, r-vremaw FACILITY LOCATION: Fayetteville, NC
Inspected ArewPro ess Assessment Comments Referred To
A) Vehicle/Equipment Storage Areas U NA
B) Fueling Areas U NA
C) Vehicle Cleaning Areas U NA
D) Loading/Unloading Areas U NA
E) Vehicle Maintenance Areas ® U NA
F) Overall Housekeepi g U NA
G) Physical Condition of U NA
Stone Water Conv rance System
(Catch Basins, Trench Drains, Etc.)
H) General CommenW aoncems:
r fcertr)5� under eually oflaw, that this document and all attachments wereprepared under my direction or supervision in accordance
with a system de vigned to assure that qualified personnel properly gather and evaluate the it formation subin tted. Based on my inquiry of
theperson orpe sons who ruanagethe system, orthosepersons directly responsibleforgathering the information, the information
submitted is tot e best ofrny knowledge and belief, true, accurate, and complete. lam aware that there are significant penalties for
submitlingfalse �glorrnalron, including thepossibility offines and imprisonnierit for knowing violations."
Name of Authotized Official• Paulette BennetUPhillip McCall
Symbols
S = Satisfactory; U = Unsatisfactory; NA = Not Applicable
DENR-FRO
JUL 082010

11 i
APPENDIX G
(TO BE
INSPECTOR:
TITLE OF IN.
A)
B)
C)
D)
E)
F)
G)
m
Fueling Areas
Vehicle Cleaning
SEMI-ANNUAL FACILITY INSPECTION REPORT
SEAR -ANNUALLY BY FACILITY MANAGER ONCE SEPTEMBER NOVEMBER AND ONCE
APRIL-JUNE)
Areas
Vehicle Maintenande Areas
Ovendl Housekeept g
Physical Condition
nc
Storm Water Cony c system
(Catch Basins, Tren h Drains, Etc.)
General Comment-).Conccrns:
DATE
FACIL
U NA
U NA
U NA
U NA
U NA
U NA
U NA
7 certl)�, underipenalty0flaip, that this document and all attachments uvreprepared under my direction or supervision in accordance
with a system deigned to assure that qualifiedpersomtelproperly gather and evaluate the it formation submitted. Based on aty inquiry of
thepemon or pe sous who manage thesystem, orthosepersons directly responsibleforgatherhig the information, the information
submitted is tot a best ofmy knowledge and belief,, true, accurate, and complete. f.am aware that -there. are significant penalies for
submittingfalse � ' oration, including the possibility offines and imprisonment for knowing violations."
Name of
NOTES:
Official: Paulette BennettlPhillin McCall
a = aanstactory; U = Unsatisfactory; NA=Not
O

APPENDIX G
SEMI-ANNUAL FACILITY INSPECTION REPORT
(TO BE PERFORLI�ED SEMI-ANNUALLY BY FACILITY MANAGER ONCE SEPTEMBER NOVEMBER AND ONCE
APRIL-3UNE)
INSPECTOR: sulette Bennetffitili
cCall
DATE OF INSPECTION:
TITLE OFINSPECTOR1.
N1.rk�e/:
d
FACILITY LOCATION: Fa et eville C
Inspected ArealPro
ess
Assessment
Comments Referred To
A) VehiclefEquipment
forage Areas
U
NA
B} Fueling Areas
S
U
NA
Q Vehicle Cleaning A
as
U
NA
D) LoadingtiJnloading
zas
U
NA
E) Vehicle Maintenance
Areas
U
NA
F) OveralI Housekeep�g
U
NA
G) Physical Condition
f
U
NA
Storm Water Conve�+ance System
(Catch Basins, Trench Drains, Etc.)
A) General Comments%Concecns:
7certify under penalty oflaw, that this document and all attachments were prepared under my direction or supervision in accordance
with a system d igued to assure that qualified personnel properly gather and evaluate the infonnarion submitted. Based on my frtquiry of
the person orpei wons who manage the system, or those persons directly responsible forgathering the fnfonnation, the hifonnation
submitted is to tie best ofmy knowledge and belief, true; accurate, and complete. lam mvare that there are significant penalties far
submfttingfaisefnfonnation, incluedingthepossibilityoffenesandirnprisomnentforlarosvingviolatfons."
Name of Authoiized Official: Paulette Bennett/Phillip McCall
Symbols
S = Satisfactory. U =
NA = Not
DENR—FRO
S ��

July 6, 2010
Ms. Belinda S. Henson
North Carolina Department of Environment and Natural Resources
Division of Water Quality
Surface Water Protection Section
225 Green Street, Suite 714
Fayetteville, North Carolina 28301
Storm Water Notice of Violation Response
Greyhound Lines, Inc. #340012 — Fayetteville, North Carolina
Tracking Number NOV-2010-PC-0664
Permit Number NCG080592
Strata Environmental Project Number 0038404
Dear Ms. Henson:
®ENR-FRO
JUL 12 2010
DWQ
On behalf of Greyhound Lines, Inc. (Greyhound), Strata Environmental (Strata) submits this letter as
acknowledgement of the receipt of the Notice of Violation (NOV) issued to the Greyhound facility
located at 324 Persons Street, Fayetteville, North Carolina. Strata presents the enclosed materials as
evidence of resolution of the following issues as identified in the NOV.
1. Storm Water Pollution Prevention Plan (SWP3)
The facility's SWP3 was in the process of revision at the time of the inspection and has since
been delivered to the site. A copy of the SWP3 has been provided to Mr. Danny Strickland of
your office.
2. Qualitative Monitoring
Qualitative monitoring has been routinely conducted by facility personnel. Due to staff changes,
at the time of the inspection facility personnel present were unable to locate the necessary
records. Enclosed is a copy of the requested Semi -Annual Facility Inspection Reports.
3. Analytical Monitoring
The facility uses less than 55 gallons of motor oil monthly and therefore, analytical monitoring is
not required at this location.
If you have any questions or would like to provide further guidance, please contact the undersigned at
865/539-2077. Thank you for your assistance.
Sincerely,
STRATA ENVIRONMENTAL
`MAAA
Martha Terrell
Environmental Scientist
Enclosures
cc (w/ Enclosures): Paulette Burnette, Terminal Manager, Greyhound Lines, Inc.
Danny Strickland, NCDENR, Division of Water Quality — Fayetteville Office
0038404.15991.doc 110 Perimeter Park, Suite E, Knoxville, TN 37922 • tel [phone] • fax [phone] • vmv.stretaenv.cum

APPENDIX G
SEMI-ANNUAL FACILITY INSPECTION REPORT
(TO BE PERFO D SEMI-ANNUALLY BY FACILITY MANAGER ONCE SEPTEMBER-NOVEMBER AND ONCE
APRIL-JUNE)
INSPECTOR:
TRTLE OF IN,
A)
Vehicle/Equipment
B)
Fueling Areas
C)
Vehicle Cleaning A
D)
Loading/Unloading
E)
Vehicle Maintenam
F)
Overall Housekeepi
G)
Physical Condition
Storm Water Conve
(Catch Basins, Tren
General Comments)
Areas
rice System
Drains, Etc.)
U
U
U
U
U
U
DATE OF RNSPECrRON: a7�
FACILITY LOCATION: Ravetterille NC
NA
NA
NA
NA
NA
NA
NA
To
"I certify, under enalty of law, that this docwnew and all attaclurreF:tr were prepared under my direction or supervision in accordance
wish a system Fired to assure That gnalifred personnel properlygAther and evaluate the injonnatiotr subn:filled. Based ort m it ui the persar: or pe sons tv)ro nrarrrege the system, or those arsons dined! res y rY of
P y ponsiblejor gathering the it fornratim:, the it jormatiarr submitted is tot a best of rrry knowledge and belief true accurate and avrnplete Iran aware that there are signifrcartt penalties for submitting false ormatiorz including the pom.hilily offrnes oral lmprisatunent fos krrotiving violations."
Name of Aulhapz.!d Official: Paulette Bennettiphillio McCall
S = Satisfactory; U = Unsatisfactory; NA = Not
®EMIR -FRO
JUL 12 2010

U
(TO BE
INSPECTOR
TITLE OF IN
APPENDIX G
SEItT-ANNUAL FACILITY INSPECTION REPORT
SENII-ANNUALLY BY FACILITY MANAGER ONCE SEPTEMBER NOVEMBER AND ONCE
APRIL-UNE)
DATE OF INSPECTION: j--d0j
FACILITY LOCATION: Fir tettevilte. NC
Inspected Area/Pro
ess
Assessment
Comments Referred To
A)
VehicielEquipment
torage Areas
U
NA
B)
Fueling Areas
U
NA
Q
Vehicle Cleaning A
reas
U
NA
D)
Loading/Unloading
Areas
U
NA
E)
Vehicle Maintenanc
e Areas
©
U
NA
F)
Overall Housekeep'
ng
®
U
NA
G)
Physical Condition
f
U
NA
Stone Water Converance
System
(Catch Basins, Tre
h Drains, Etc.)
H)
General CommenX'oncerns:
"I cerftfy, wider jenaky of hnv, dat this document mni all attachments were prepared raider my direction or supervisiwr lit accordance
with a system de igned to assure that quakfied personnel properly gather and evaluate the information submitted. Based on my inquiry of
the person or pe sons who manage the system, or those persons directly responsibleforgathering the informatimt, the information
submitted is to best of my &noivLiige aril belief, hue, accurate, mid complete. Imn aware that there are signiftcani penalties for
submitting false rformatiou, including the possibility of fures mid imprisonment for (mowing violations.
Name of Autho ' ed Official: Faulette Be�atett/Piuliip McCall
Symbols
S — Satisfactory; U — Unsatisfactory; NA =
®ENR-FRO
12 2010
NMI

APPENDIX G
SENH-ANNUAL FACILITY INSPECTION, REPORT
(TO BE PERFO D SEMI-ANNUALLY BY FACILITY MANAGER ONCE SEPTEMBER-NOVEMBER AND ONCE
APRIL-JUNE)
INSPECTOR:
TITLE OF IN
Assessment
DATE OF INSPECTION: /d— 8— d e
FACILITY LOCATION: Fa
vetteville NC
A)
VehiclelEquiprnent
torage Areas
®
U
NA
B)
Fueling Areas
U
NA
C)
Vehicle Clearing.
eas
U
NA
D)
Loading/Unloading
Areas
U
NA
E)
Vehicle Maintenm
e Areas
Q?
U
NA
F)
Overall Housekeepi
7Lg
U
NA
G)
Physical Condition
f
US
U
NA
Storm Water Conv
ace System
(Catch Basins, Trench
Drains, Eta)
H)
General Comments/concerns:
Of certA underj waally oflaw. that ihfs docwneat and all attachments were prepared under my direction or supervision in accordance
with a system d lgned to assure that gualii led penoeueel properly gather and eval uue the dnfdrmatdon subadded. Based on my ht priry of
the person or -ions who manage the system, or fleece persons directly reTow1blefor gathierzng the iedfdrrnati'ore,'tile irrfonnatdon
submdued is to IJ a best of ary knowledge and belief, true, accroute, and coniplete I am aware lhat thane are significant penalties for
subnrdttdngfahse formatdon, including the possibility offuees and unpraronment for knowing violations."
Name of Authotized Official _Paulette Bennett/Phillio McCall
NUNS:
—Unsatisfactory; NA=
73M

(YO BE
INSPECTOR:
TITLE OF IN
APPENDIX G
SEMI-ANNUAL FACILITY INSPECTION REPORT
SEMII-ANNUALLY BY FACILITY MANAGER ONCE SEPTEMBER-NOVEMBER AND ONCE
APRU,JUNE)
DATE OF INSPECTION: V,17, d 8
FACILITY LOCATION: Fayetteville. NC
Inspected Area/Pro ess Assessment Comments Referred To
A) Vehiclelliquipment Storage Areas U NA
B) Fueling Areas U HA
C) Vehicle Cleaning A -eas U NA
D) Loading/Unloading Areas ® U NA
E) Vehicle Mamtenanc a Areas U NA
F) Overall Housekeeps g ® U NA
G) Physical Condition f U NA
Stone Water Corry cc System
(Catch Basins Trench Drains, Etc.)
H) General Comments�Concerns:
7certr)5, underl enally oflasv, that this dacument and all attac/unents wereprepared wider my direction or supervision in accordance
with a system de vignedto assure that qualifud persorurel properly gather mid evahrate the information submitted. Based orr my inquiry of
the person or pr sons who rnarwge the system, or those persons directly responsible for gathering the it:formation, the information
submitted is to le best of+ny knowWge and belief, Mw, accwnate and coarplete. fain aware that there are signijicant penalties for
submitting false information, inciudhrg the passibility offrnes and imprisonment for knowing violations."
Name of Anthotized Official:-- Pauh:tte BennetMift McCall
Symbols
= Satisfactm v: U =
=Not Applicable
Ism

APPENDIX G
(TO BE
INSPECTOR
TITLE OF IN
A)
Vehicle/Equipment
B)
Fueling Areas
C)
Vehicle Cleaning A
D)
Loading/Unloading
E)
Vehicle Mamteaan(
F)
Overall Housekeepi
G)
Physical Condition
Storm Water Convc
(Catch Basins, Tren
H)
General Comrnents,
SEMI-ANNUAL FACILITY INSPECTION REPORT
SEMI-ANNUALLY BY FACILITY MANAGER ONCE SEPTEMBER NOVEMBER AND ONCE
Kri—M
Areas
ace System
Drains, Etc.)
APRIL-JUNE)
1 i74W
Dremam
FACIL
Assessment
U
NA
U
NA
U
NA
U
NA
U
NA
U
NA
U
NA
7 ceW_fy, under rally oflaw, that thEs document mid all attachments were prepared under my direction or supmIsiori in accordance
with a system designed to assure that qualified persmmel properly gather and evahiate the in, jarmation submitted. Based on ray inquiry of
the person or ones who manage the system, or thoise persons directly responsible for gath'erisg rite infformaHatt, the information
submitted is tot {a best of my la:owledge and belief,_ true, accurate and complete. fain aware that there are sign cairt penalties for
submittingfalse liiformatiort including ihepossibiliry offriies and imprisorunerst for knowing viotatioms. °
Name of Autho�zed Offieial:_ Paulette Benneffftillia McCall
NOTES:
Symbols } S = Satisfactory;
= Unsatisfactory; NA = Not
DWQ

APPENDIX G
SEMI-ANNUAL FACILITY INSPECTION REPORT
(TO BE PERFORMED SEMI-ANNUALLY By FACILITY MANAGER ONCE SEPTEMBER NOVEMBER AND ONCE
APRIL-,TUNE)
INSPECTOR: Pau ett
e ett/philip McCall
DATE OF INSPECTION: Y /.il �/ �1fd'`P
TITLE OF INSPECIF,
WWAi
Are
FACILl TY LOCATION: Fa et evil[ C
Ins acted Ar fto
ess
Assessment
Comments Referred To
A) Vehicle/Equipment
3torage Areas
U
NA
B) Fueling Areas
U
NA
C) Vehicle Cleaning A
eas
U
NA
D) LoadinglUnloading
Areas
U
NA
E) Vehicle Maintenance
Areas
U
NA
F) OveralI Housekeep"
g
U
NA
G) Physical Condition
f
U
NA
Storm Water Conve ance System
(Catch Basins, Trench Drains, Etc.)
El) General Comments%Concerns:
"I certify, under ecu;4 of law. that this document and all attachments tvereprepared under my direction or supervisfmt in accordance
with a system deagned to assure That qualifred persaimel properly gather and evaluate the infon+ration submitted. Bared on my inquiry of
the persan or p orts who manage the system, or those persons directly respomsible forgathering the informatioe, the it fomiation
submitted is to fie best ofmry lawiviedge and belief, true, accurate, mil complete. I am aware that there are srgnifremupenalties for
submfttimgfalse fmformation, including thepossibilityoffenesmid imprisonmeatforknowimgviolatfars.,,
Name of Authoozed Offrciah Paulette BennetMu'llip McCall
Symbols
S — Satisfactory; U =
NA =

NC®ENR
North Carolina Department of Environment and
Division of Water Quality
Beverly Eaves Perdue Coleen H. Sullins
Governor Director
June 7, 2010
CERTIFIED MAIL: 7009 0820 0000 2473 5342
RETURN RECEIPT REQUESTED
Martha Terrell
Greyhound Lines Inc.
110 Perimeter Park, Suite E
Knoxville, TN 37922
Natural Resources
Subject: NOTICE OF VIOLATION (NOV-2010-PC-0664) and
RECOMMENDATION FOR ENFORCEMENT
Greyhound Lines Inc.
Greyhound Lines Inc -Fayetteville
NPDES Stormwater General Perm it-NCGO80592
Cumberland Countv
Dear Mrs. Terrell:
Dee Freeman
Secretary
On May2I, 2010, Danny Strickland from the Fayetteville Regional Office of the Division of
Water Quality, conducted a site inspection for the Greyhound Lines Inc -Fayetteville facility located at 324
Persons St., Cumberland County, North Carolina. A copy of the inspection report is enclosed for your
review. Phillip McCall was also present during the inspection and their time and assistance is greatly
appreciated. Stormwater from the facility drains to Cross Creek, a Class C water located in the Cape
Fear River Basin. The site visit and file review revealed that the subject facility is covered by NPDES
Stormwater General Permit-NCG080592.
Accordingly, the following observations and/or permit conditions violations were noted during
the Division of Water Quality inspection:
1) Stormwater Pollution Prevention Plan (SPPP)
A Stormwater Pollution Prevention Plan (SPPP) has been developed, recorded, and properly
implemented.
Yes ® No ❑
2) Qualitative Monitoring
Qualitative monitoring has been conducted and recorded in accordance with permit requirements.
es ❑ No
Locafion: 225 Green Street, Suite 714, Fayetteville, North Carolina 28301
Phone: [phone] FAX: [phone] Customer Service: 1-877-623-6748
Internet: mm.nmatemualiN.oro
An Equal Opporunityl Affirmative Action Employer
NorthCarolina
;Vaturally

3) Analytical Monitorine
Analytical monitoring has been conducted and recorded in accordance with permit requirements.
Yes ❑ No ■
Other Observations:
During my inspection the facility was unable to obtain for me the qualitative monitoring reports. I spoke
with Mrs. Terrell and Mrs. Paulette Bennett on several occasions but have not received any monitoring
records at this time. This facility does not have to do any Analytical Monitoring.
Requested Response:
Please include anything you would like submitted to DWQ to address the violations observed onsite.
Thank you for your attention to this matter. This Office is considering sending a
recommendation for enforcement to the Director of the Division of Water Quality regarding these
issues. Your above -mentioned response to this correspondence will be considered in this process. This
office requires that the violations, as detailed above, be properly resolved. These violations and
any future violations are subject to a civil penalty assessment of up to $25,000 per day for each
violation. Should you have any questions regarding these matters, please contact Darmy Strickland or
myself at [phone].
Sincerely,
Belinda S. Henson
Regional Supervisor
Surface Water Protection Section
BSH: BSH/bsh
Enclosure
cc: Paulette Bennett
FRO -Surface Water Protection
NPS-Assistance & Compliance Oversight Unit
DWQ Central Files
■ Complete items S', 2, and 3. Also complete
item 4 if Restricted Delivery is desired.
■ Print your name and address on the reverse
so that we can return the card to you.
■ Attach this card to the back of the mailpiece,
or on the front if space permits.
1. Article Addressed to:
GREYHOUND LINr:S INC
NtnRT11A T'ERRELL
110 PERIMETER PARK
SUITE E
KNOSVILLETN 37922
A. Signature
X ❑ Agent
❑ Addressee
B. Received by P iNa�me O\ C. Date of Delivery
D. Is delivery address��jd�i�ferent fromftein 17 0 yes
If YES, enter d0liM+yy�address belOwi ❑ No
GSPs 220
3, rvice Type
Certified Mall 13 Express Mail
Registered ' ❑ Return Receipt for Merchandise
❑ Insured Mail ❑ C.O.D.
4. Restricted Delivery?(Extra Fee) ❑ yes
2. Article Number _
(rransferfrom servlcetaboo 7009 0820 0000 2473 5342 1
PS Form 3811, February 2004 Domestic Return Receipt 102595-02-M-15401

Compliance Inspection Report
Permit: NCG080592
SOC:
County: Cumberland
Region: Fayetteville
Effective: 11/01/07 Expiration: 10/31/12
Effective: Expiration:
Contact Person: Robert Richardson Title:
Directions to Facility:
System Classifications:
Primary ORC: Certification:
Secondary ORC(s):
On -Site Representative(s):
Related Permits:
Owner: Greyhound Lines Inc
Facility: Greyhound Lines Inc- Fayetteville
324 Persons St
Fayetteville NC 28301
Phone: [phone]
Phone:
Inspection Date: 05121/2010 Entry Time: 09.00 AM Exit Time: 0945 AM
Primary Inspector: Danny Strickland �-- Phone:
Inspector(s):
17—"_ Belinda S Henson Phone: [phone] Ext.726
Reason for Inspection: Routine Inspection Type: Compliance Evaluation
Permit Inspection Type: Transportation w/Vehicle Maintenance/Petroleum Bulk/Oil
Water Separator Stormwater Discharge COC
Facility Status: ❑ Compliant ® Not Compliant
Question Areas:
® Storm Water
(See attachment summary)
ru
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Zr�c S
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Pmmge $
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Certleed Fee
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Remm RecelPt Fee
(Endorsement Required)
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(Endorsement
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Toml Poamge & Fees
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I
Page: 1

Permit: NCG080592 Owner -Facility: Greyhound Lines Inc
Inspection Date: 05/21/2010 Inspection Type: Compliance Evaluation Reason for Visit: Routine
Inspection Summary:
Page 2

Permit: NCGO80592 Owner -Facility: Greyhound Lines Inc
Inspection Date: 05/21/2010 Inspection Type: Compliance Evaluation
Reason for Visit: Routine
Stormwater Pollution Prevention Plan
Yes
No
NA
NE
Does the site have a Stormwater Pollution Prevention Plan?
®
n
Cl
n
# Does the Plan include a General Location (USGS) map?
®
n
n
n
# Does the Plan include a "Narrative Description of Practices'?
®
n
n
n
# Does the Plan include a detailed site map including outfall locations and drainage areas?
®
n
n
❑
# Does the Plan include a list of significant spills occurring during the past 3 years?
■
n
n
n
# Has the facility evaluated feasible alternatives to current practices?
®
n
n
n
# Does the facility provide all necessary secondary containment?
®
n
n
n
# Does the Plan include a BMP summary?
®
n
n
n
# Does the Plan include a Spill Prevention and Response Plan (SPRP)?
®
n
n
n
# Does the Plan include a Preventative Maintenance and Good Housekeeping Plan?
W
n
n
Cl
# Does the facility provide and document Employee Training?
®
n
n
n
# Does the Plan include a list of Responsible Party(s)?
®
n
n
n
# Is the Plan reviewed and updated annually?
®
n
n
n
# Does the Plan include a Stormwater Facility Inspection Program?
®
n
n
n
Has the Stormwater Pollution Prevention Plan been implemented?
®
n
n
n
Comment:
Qualitative Monitoring
Yes
No
NA
NE
Has the facility conducted its Qualitative Monitoring semi-annually?
n
®
❑
❑
Comment. No monitoring records were on hand when i conducted my inspection.
Analytical Monitoring
Yes
No
NA
NE
Has the facility conducted its Analytical monitoring?
n
n
NO
# Has the facility conducted its Analytical monitoring from Vehicle Maintenance areas?
n
n
in
❑
Comment:
Permit and Outfalls
Yes
No
NA
NE
# Is a copy of the Permit and the Certificate of Coverage available at the site?
®
n
n
n
# Were all outfalls observed during the inspection?
®
n
n
n
# If the facility has representative outfall status, is it properly documented by the Division?
W
n
n
n
# Has the facility evaluated all illicit (non stormwater) discharges?
®
n
n
n
Comment:
Page: 3

r � _
GREYHOUND LINES INC.
324 PERSON STREET
FAYETTEVILLE, NC, 28301
[phone] STATION NUMBER
[phone] FAX
r. FACSIMILE TRANSMITTAL SKEET
I
J4i1-11 J1e1C�"(A/J!) 1941/f_ �5 4U6XIWFT7
wMPAUY�S� DATE:
L7 -�2Co- /e::.)
F Y NUMBER: TOTAL NO Or PAGES INCLUDING COVER•i
�9io)��- Z) M7 a
NONE NI.MMER: SENDER'S REFERENCE NUMBER:
RE: YOUR REFERENCE NUMBER:
/�IIURCENT C FOR REVIEW ❑ PLEASE COMMENT ClPLEASE REPLY ❑ PLEASE RECYCLE
'� NOTES/COMMENTS:
DENR-FRO
MAY 2 6 2010
DWQ
PAULETTE BENNETT TERMINAL MANAGER
EDWARD O. GAINES TERMINAL SUPERVISOR

STATE OF NORTH CAROLINA
DEPARTMENT OF ENVIRONMENT AND NATURAL RESOURCES
DIVISION OF WATER QUALITY
GENERAL PERMIT NO. NCG080000
CERTIFICATE OF COVERAGE No. NCGO80592
STORMWATER DISCHARGES
NATIONAL POLLUTANT DISCHARGE ELIMINATION SYSTEM
In compliance with the provision of North Carolina General Statute 143-215.1, other lawful standards and
regulations promulgated and adopted by the North Carolina Environmental Management Commission, and
the Federal Water Pollution Control Art, as amended,
Greyhound Lines Inc
Is hereby authorized to discharge stormwater from a facility located at
Greyhound Lines Inc - Fayetteville
324 Persons St
Fayetteville
Cumberland County
to receiving waters designated as the Fayetteville MSSS to the Cape Fear River, a Class O water in the
Cape Fear River Basin in accordance with the effluent limitations, monitoring requirements, and other
condltlons set forth in Parts I,11, III, IV, V, and VI of General Penult No. NCG080000 as attached.
This certificate of coverage shall become effective November 1, 2007.
This Certificate of Coverage shall remain in effect for the duration of the General Permit.
Signed this day November 1, 2007.
for Coleen H. Sullins, Director
Division of Water Quality
By Authority of the Environmental Management Commission
®ENR-FRO
MAY 2 6 2010
®WQ

GREYHOUND LINES INC.
324 PERSON STREET
FAYETTEVILLE, NC. 28301
[phone] STATION NUMBED%
[phone] FAX
N FACSIMILE. TRANSMITTAL SHELT
COMPA.NS': DATE:
P NUMBER: TOTAL NO. OF PAGES INCLUDING COVER:
fLd)-2 G o707 a
HONE NUMBER: SENDER'S REFERENCE NUMBER:
RE: YOUR REFERENCE NUMBER:
ATJRG ENT (] FOR REVIEW ❑ PLEASE COMMENT ❑ PLEASE REPLY ❑ PLEASE RECYCLE
NOTES/COMMENTS.
PAULETTE BENNETT TERMINAL MANAGER
EDWARD O. GAINES TERMINAL SUPERVISOR

STATE OF NORTH CAROLINA
DEPARTMENT OF ENVIRONMENT AND NATURAL RESOURCES
DIVISION OF WATER DUALITY
GENERAL PERMIT NO. NCGO8000O
CERTIFICATE OF COVERAGE No. NCG080592
STORMWATER DISCHARGES
NATIONAL POLLUTANT DISCHARGE ELIMINATION SYSTEM
In compliance with the provision of North Carolina General Statute 143.215.1, other lawful standards and
regulations promulgated and adopted by the North Carolina Environmental Management Commission, and
the Federal Water Pollution Control Act, as amended,
Greyhound Lines Inc
Is hereby authorized to discharge stormwater from a facility located at
Greyhound Lines Inc -Fayetteville
324 Persons $t
Fayetteville
Cumberland County
to rocoiving waters designated as the Fayetteville'MSSS to the Cape Fear River, a Class o water in the
Cape Fear River Basin in accordance with the effluent limitations, monitoring requirements, and other
conditions set forth in Parts I, 11,111, IV, V, and VI of General Permit No. NCGOB0000 as attached.
This certificate of coverage shall become effective November 1, 2007.
This Certificate of Coverage shall remain in effect for the duration of the General Permit.
Signed this day November 1, 2007,
for Coleen H. Sullins, Director
Division of Water quality
By Authority of the Environmental Management Commission

OF W A rFR
1
O? �G
r
—Me -"V
.Joseph Smith
Environmental Dept._
Greyhound Bus Lines
350 North St. Paul Street
Dallas, Tcxas 75201
Michael 17. rasley, Governor
William G. Ross Jr., Secretary
Noah Carolina Department of Environmem and Natural Resources
November 13, 2007
Subject: Stormwater Inspection
Greyhound Bus Lines
NPDES Stormwater General Permit NCG 080592
Cumberland County
Dear Mr. Smith:
C011en 11. Sullins., Director
Division of Water Quality
The site inspection of the Greyhound Bus Lines facility, located at 324 Person
Street, Fayetteville, Cumberland County, North Carolina, that I conducted on September
27, 2007, revealed that the subject facility appeared to be in compliance with the
conditions of its NPDES Stormwater General Permit NCG080592. A copy of the
inspection report is enclosed for your review. The following observations were noted
during the Division of Water Quality inspection (please also review the enclosed
Compliance Inspection Report):
1) Stormwater Pollution Prevention Plan (SPPP)
A Stormwater Pollution Prevention Plan (SPPP) has been developed, recorded, and
properly implemented.
- Yes Nl No
2) Qualitative Monitoring
Qualitative monitoring has been conducted and recorded in accordance with permit
requirements.
Yes 0 No
3) Analytical Monitoring
Analytical monitoring has been conducted and recorded in accordance with permit
requirements.
Yes No N/A
(Since this facility did not use more than an average of 55 gallons of new oil per month, it
was not required to perforn3 analytical sampling.)
NonhCarolina
,lValurnlly
North Carolina Division of Water Quality 225 Green Street- Suite 714 Fayetteville, NC 28301-5043 Phone [phone] Customer Sen ice
Internet. h2o.em.state.nc.us FAX [phone]
An Equal OpporlunitylAff rmative Action Employer - 50% Recycled110% Post Consumer Paper

Mr. Smith
November 13, 2007
Page 2
Please consider sending the "NO EXPOSURE CERTIFICATION for Exclusion"
form, that is enclosed in this letter, to the Stormwater Permitting Unit in Raleigh for their
review.
Should you have any questions regarding this inspection report, please contact me
at [phone]. Your assistance during the inspection was greatly appreciated.
Sincerel ,
Dale Lopez
Environmental Specialist
Enclosure: Compliance Inspection Report
"NO EXPOSURE CERTIFICATION for Exclusion" form
cc: Paulette Bennett, Terminal Manager
FRO -Water Quality
Water Quality Central Filcs

Permit:
NCG080592
SOC:
County:
Cumberland
Region:
Fayetteville
Compliance Inspection Report
Effective: 09/01/02 Expiration: 08/31/07 Owner: Greyhound Lines Inc
Effective: Expiration: Facility: Greyhound Lines Inc - Fayetteville
324 Persons St
Contact Person: Ronda A Dark
Directions to Facility:
System Classifications:
Primary ORC:
Secondary ORC(s):
On -Site Representative(s):
Related Permits:
Fayetteville NC 28301
Title: Phone: [phone]
Certification: Phone:
Inspection Date: 09I2712007 Entry Ti 02 M Ezi Time: 04:00 PM
Primary Inspector: Dale Lopez % Phone: [phone]
\ Ext.712
Secondary Inspector(s): / J
Reason for Inspection: Routine Inspection Type: Stormwater
Permit Inspection Type: Transportation wNehicle Maintenance/Petroleum Bulk/Oil
Water Separator Stormwater Discharge COC
Facility Status: 10 Compliant ❑ Not Compliant
Question Areas:
M Storm Water
(See attachment summary)
Page:1

Permit: NCGO80592 Owner- Facility: Greyhound Lines Inc
Inspection Date: 09/27/2007 Inspection Type: Stormwaler Reason for Visit: Rouline
Inspection Summary:
An Oil/Water Separator was present on site; however, the separator was drained and was not used since 1994. There
were not any vehicle washings that occur on the premises; all vehicle washings were done in Richmond, VA. This
facility used less than an average of 55 gallons of new oil per month, therefore, analytical monitoring was not required.
There was not a stormwater detention pond on site. No vehicle maintenance was performed at this facility. All transfer of
material was performed under a covered area or shelter.
Page 2

Permit: NCGO80592 Owner - Facility: Greyhound Lines Inc
Inspection Date: 09/27/2007 Inspection Type: Stormwater
Reason for Visit: Routine
Stormwater Pollution Prevention Plan
,es
No
NA
Nt
Does the site have a Stormwater Pollution Prevention Plan?
®
n
n
❑
# Does the Plan include a General Location (USGS) map?
®
n
n
n
# Does the Plan include a "Narrative Description of Practices'?
13
❑
❑
n
# Does the Plan include a detailed site map including outfall locations and drainage areas?
®
n
n
n
# Does the Plan include a list of significant spills occurring during the past 3 years?
®
n
n
n
# Has the facility evaluated feasible alternatives to current practices?
®
n
n
❑
# Does the facility provide all necessary secondary containment?
o
n
n
n
# Does the Plan include a BMP summary?
Cal
n
n
n
# Does the Plan include a Spill Prevention and Response Plan (SPRP)?
®
n
n
n
# Does the Plan include a Preventative Maintenance and Good Housekeeping Plan?
o
n
n
n
# Does the facility provide and document Employee Training?
❑
®
❑
n
# Does the Plan include a list of Responsible Pany(s)?
❑
n
n
# Is the Plan reviewed and updated annually?
❑
®
n,
n
# Does the Plan include a Stormwater Facility Inspection Program?
®
n
n
n
Has the Stormwater Pollution Prevention Plan been implemented?
®
n
n
n
Comment: The only documentation for employee training that was presented during
the site inspection was for the years 2002 and 2003.
Qualitative Monitoring
Yes
No
NA
NE
Has the facility conducted its Qualitative Monitoring semi-annually?
13
n
n
n
Comment:
Analytical Monitoring Yes No NA NE
Has the facility conducted its Analytical monitoring? ❑ ❑ IM n
# Has the facility conducted its Analytical monitoring from Vehicle Maintenance areas? n ❑ 0 ❑
Comment:
Permit and Outfalls
Yes
No
NA
NE
# Is a copy of the Permit and the Certificate of Coverage available at the site?
®
❑
❑
❑
# Were all outfalls observed during the inspection?
®
n
❑
n
# If the facility has representative outfall status, is it properly documented by the Division?
n
n
n13
# Has the facility evaluated all illicit (non stormwater) discharges?
®
n
n
n
Comment:
Page: 3

FOR AGENCY
R1ceive)
USE ONLY
• Daie Re
Division of Water Qualify /Surface Water Protection Year W.Ilh Day
NC®ENR National PollutantDischarge EliminationSystem ce,aeeevorcweree
NC NE
Exnnox.c.r ,..E.x.—I0o .a.x,xro, NO EXPOSURE CERTIFICATION for Exclusion
.xo N.iw.L Rcswxces
NCGNE0000
NO EXPOSURE CERTIFICATION
National Pollutant Discharge Elimination System application for exclusion from a Stormwater Permit
based on NO EXPOSURE:
Submission of this No Exposure Certification constitutes notice that your facility does not require permit
authorization for its stormwater discharges associated with industrial activity in the State of North
Carolina because it qualifies for a no exposure exclusion. A condition of no exposure at an industrial
facility means all industrial materials and activities are protected by a storm resistant shelter (with some
exceptions) to prevent exposure to rain, snow, snowmelt, and/or runoff.
Industrial materials or activities include, but are not limited to: material handling equipment or activities,
industrial machinery, raw materials, intermediate products, by-products, final products, or waste
products. Material handling activities include the storage, loading and unloading, transportation. or
conveyance of any raw material, intermediate product, final product or waste product. A storm resistant
shelter is not required for the following industrial materials and activities: drums, barrels, tanks, and
similar containers that are tightly sealed, provided those containers are not deteriorated and do not leak.
"Sealed" means banded or otherwise secured and with locked or non -operational taps or valves;
adequately maintained vehicles used in material handling; and final products, other than products that
would be mobilized in stormwater discharges (e.g., rock salt).
A No Exposure Certification must be provided for each facility qualifying for the no exposure exclusion.
In addition, the exclusion from NPDES permitting is available on a facility -wide basis only —not for
individual outfalls. If any industrial activities or materials are, or will be, exposed to precipitation, the
facility is not eligible for the no exposure exclusion. By signing and submitting this No Exposure
Certification form, you certify that a condition of no exposure exists at this facility or site and are
obligated to comply with the terms and conditions of 40 CFR 122.26(g).
You are required to reapply for the No Exposure Exclusion once every five (5) Vears
For questions, please contact the DINO Regional Office for your area. (See page 5)
(Please print or type)
1) Mailing address of owner/operator (address to which all certification correspondence will be mailed):
Name
Street Address
City State ZIP Code
Telephone No. Fax
2) Location of facility producing discharge:
Facility Name
Facility Contact
Street Address
City
County
Telephone No.
Page 1 of 5
State ZIP Code
Fax:
SWU-NE-110507 Last revised 11/06/07

NCGNE0000 No Exposure Certification
3) Physical location information:
Please provide a narrative description of how to get to the facility (use street names, state road numbers, and
distance and direction from a roadway intersection).
(A copy of a map with the facility clearly located on it should be included with the certification application.)
4) Is the facility located on Native American Lands? ❑ Yes ❑ No
5) Is this a Federal facility? ❑ Yes ❑ No
6) Latitude Longitude (deg, min, sec)
7) This NPDES Permit Application applies to which of the following:
❑ New or Proposed Facility Date operation is to begin
❑ Existing Date operation began
8) Was this facility or site ever covered under an NPDES Stormwater Permit? ❑ Yes ❑ No
If yes, what is the NPDES Permit Number?
9) Standard Industrial Classification:
Provide the 4 digit Standard Industrial Classification Code (SIC Code) that describes the primary industrial
activity at this facility
SIC Code:
10) Provide a brief description of the types of industrial activities and products produced at this facility:
11) Does this facility have any Non -Discharge permits (ex: recycle permits)?
❑ No
❑ Yes
If yes, list the permit numbers for all current Non -Discharge permits for this facility:
Exposure Checklists (12. - 14.)
12) Are any of the following materials or activities exposed to precipitation, now or in the foreseeable
future? (Please check either "Yes" or "No.") If you answer "Yes" to any of these items, you are not
eligible for the no exposure exclusion.
a. Using, storing, or cleaning industrial machinery or equipment, and areas where
residuals from using, storing or cleaning industrial machinery or equipment remain
and are exposed to stormwater
b. Materials or residuals on the ground or in stormwater inlets from spills/leaks
c. Materials or products from past industrial activity
d. Material handling equipment (except adequately maintained vehicles)
e. Materials or products during loading/unloading or transporting activities
I. Materials or products stored outdoors (except final products intended for outside
use [e.g., new cars) where exposure to stormwater does not result in the discharge
of pollutants)
❑ Yes ❑ No
❑ Yes ❑ No
❑ Yes ❑ No
❑ Yes ❑ No
❑ Yes ❑ No
❑ Yes ❑ No
Page 2 of 5
SwU-NE-1 10607 Last revised 11/06/07

NCGNE0000 No Exposure Certification
g. Materials contained in open, deteriorated or leaking storage drums, barrels, tanks,
❑ Yes ❑ No
and similar containers
h. Materials or products handled/stored on roads or railways owned or maintained by
❑ Yes ❑ No
the discharger
i. Waste material (except waste in covered, non -leaking containers [e.g., dumpsters))
❑ Yes ❑ No
j. Application or disposal of process wastewater (unless otherwise permitted)
O Yes ❑ No
k. Particulate matter or visible deposits of residuals from roof stacks and/or vents not
❑ Yes ❑ No
otherwise regulated (i.e., under an air quality control permit) and evident in the
stormwater outflow
I. Empty containers that previously contained materials that are not properly stored ❑ Yes ❑ No
(i.e., not closed and stored upside down to prevent precipitation accumulation)
m. For any exterior ASTs, as well as drums, barrels, tanks, and similar containers ❑ Yes ❑ No
stored outside, has the facility had any releases in the past three (3) years?
13) Above Ground Storage Tanks (ASTs): If you answer "No" to any of the following items, you are not
eligible for the no exposure exclusion.
a. Are exterior ASTs or piping free of rust, damaged or weathered coating, pits, or ❑ Yes ❑ No
deterioration, or evidence of leaks?
b. Is secondary containment provided for all exterior ASTs? If so, is it free of.any ❑ Yes ❑ No
cracks, holes, or evidence of leaks, and are drain valves maintained locked shut?
14) Secondary Containment: If you answer "No to any of the following items, you are not eligible for the
no exposure exclusion.
a. Is secondary containment provided for single above ground storage containers
(including drums, barrels, etc.) with a capacity of more than 660-gallons?
b. Is secondary containment provided for above ground storage containers stored
in close proximity to each other with a combined capacity of more than 1,320-
gallons?
c. Is secondary containment provided for any amount of Title III Section 313
Superfund Amendments and Reauthorization Act (SARA) water priority
chemicals?
d. Is secondary containment provided for any amount of hazardous substances?
e. Are release valves on all secondary containment structures locked?
❑ Yes ❑ No
❑ Yes ❑ No
❑ Yes ❑ No
❑ Yes ❑ No
❑ Yes ❑ No
Page 3 of 5
SWU NE-110607 Last revised 11/06/07

NCGNE0000 No Exposure Certification
15) Hazardous Waste:
a. Is this facility a Hazardous Waste Treatment. Storage, or Disposal Facility? ❑ Yes ❑ No
b. Is this facility a Small Quantity Generator (less than 1000 kg. of hazardous waste ❑ Yes ❑ No
generated per month) of hazardous waste?
c. Is this facility a Large Quantity Generator 1000 kg. or more of hazardous waste ❑ Yes ❑ No
generated per month) of hazardous waste?
If you answered yes to questions b. or c., please provide the following information:
Type(s) of waste:
How is material stored: _
Where is material stored:
How many disposal shipments per year:
Name of transport / disposal vendor: _
Vendor address:
16) Certification:
I certify under penalty of law that I have read and understand the eligibility requirements for claiming a condition of "no
exposure" and obtaining an exclusion from NPDES stormwater permitting.
I certify under penalty of law that there are no discharges of stormwater contaminated by exposure to industrial activities
or materials from the industrial facility or site identified in this document (except as allowed under 40 CFR 122.26(g)(2)).
I understand that I am obligated to submit a no exposure cenification form once every five (5) years to the North Carolina
Division of Water Quality and, if requested, to the operator of the local municipal separate storm sewer system (MS4) into
which the facility discharges (where applicable). I understand that I must allow the North Carolina Division of Water
Quality, or MS4 operator where the discharge is into the local MS4, to perform inspections to confirm the condition of no
exposure and to make such inspection reports publicly available upon request.
In the event that the site no longer qualifies for a No Exposure Exclusion, I understand that I must obtain coverage under
an NPDES permit prior to any point source discharge of stormwater from the facility. Additionally, I certify under penalty
of law that this document and all attachments were prepared under my direction or supervision in accordance with a
system designed to assure that qualified personnel properly gathered and evaluated the information submitted. Based
on my inquiry of the person or persons who manage the system, or those persons directly responsible for gathering the
information, the information submitted is to the best of my knowledge and belief true, accurate and complete. I am aware
that there are significant penalties for submitting false information, including the possibility of fine and imprisonment for
knowing violations.'
I certify that I am familiar with the information contained in this application and that to the best of my knowledge and
belief such information is true, complete, and accurate.
Printed Name of Person Signing:
Title:
(Signature of Applicant)
(Date Signed)
Page 4 of 5
SWU-NE910607 Last revised 11/06/07

NCGNE0000 No Exposure Certification
Please note: This application for the No Exposure Exclusion is subject to approval by the
NCDENR Regional Office prior to issuance. The Regional Office may inspect your facility for
compliance with no exposure conditions prior to that approval. The Regional Office may also
inspect your facility at any time in the future for compliance with the No Exposure Exclusion.
North Carolina General Statute 143-215.6 B(i) provides that:
Any person who knowingly makes any false statement, representation, or certification in any application, record, report, plan, or other
document filed or required to be maintained under this Article or a rule implementing this Article; or who knowingly makes a false
statement of a material fact In a rulemaking proceeding or contested case under this Article; or who falsifies, tampers with, or knowingly
renders inaccurate any recording or monitoring device or method required to be operated or maintained under this Article or rules of the
[Environmental Management) Commission implementing this Article shall be guilty of a Class 2 misdemeanor which may include a fine
list to exceed ten thousand dollars ($10,000).
There is currently no fee for a No Exposure Exclusion.
Final Checklist
This application should include the following items:.
❑ This completed application and all supporting documentation.
❑ A map with the location of the facility clearly marked.
Mail the entire package to:
Stormwater Permitting Unit
Division -of Water Quality
1617 Mail Service Center
Raleigh, North Carolina 27699-1617
Note
The submission of this document does not guarantee the issuance of a No Exposure Exclusion.
For questions, please contact the DWO Regional Office for your area.
DWO Regional Office Contact Information:
Asheville Office ......
[phone]
Fayetteville Office ...
[phone]
Mooresville Office ...
[phone]
Raleigh Office ........
[phone]
Washington Office ...(252)
946-6481
Wilmington Office ...
[phone]
Winston-Salem ......
[phone]
Central Office .........(919)
733-5083
Page 5 of 5
SWU-NE-110607 - Last revlsed 11/06/07

June 17, 2003
CERTIFIED MAIL RETURN RECEPT REQUESTED
Mrs. June Weirich
Greyhound Bus Lines
Environmental Senior Analyst
350 North St Paul Street
MC0084
Dallas, Texas 75201
Phone: [phone]
Fax: [phone]
Re: Sewage discharges from the Greyhouad)Bus Station on
and into Cross Creek
Mrs. Weirich:
In reference to our conversation
Fayetteville/Cumberland County
Bridge as well as the housekeeph
A sample was taken from the c
Colonies/100ml. On 06-09-03
parking pad and saw a puddle
packet of Bowl Fresh, that is u
sample and the results showed
UUN f 1+ 9 2003
into the City Storm Drain System
Factice"s attthe Greyhound BA Station on Per
p A r Ite C 5
at the bridge on 06-04i 03tand the results sho
performed°'an inspection at the Person Street
water outside the berm area of one of the se
m you that the City of
11 at the Cool Springs Street
Street.
280 Fecal Coliform
,hound Bus Station bus
ells. Mrs. Bennett said a
puddle by mistake. I took a
almost pure sewage.
On 06-11-03 my supervisor, Jennings McArthur and myself spoke with Mrs. Bennett and ;explained there appears to
be a problem with the housekeeping at this bus terminal. Mrs. Bennett explained she thought the problem is on third
shift. We explained the problem has to be corrected and we will continue to monitor the bus station on a daily basis.
If we detect something questionable, we will take a sample. If the test results show Fecals, a $3,000 fine will be
issued to Greyhound that day and it will continue until the problem is corrected.
Serely, C v
Dwight L. Arock
Engineering Technician/Inspector
cc: Revels, Water Quality Division, NC Department of Environment and Natural Resources
433HAYSTREET
--- FAYETTEVILLE, NC 28301-5537
[phone] /FAX [phone]
An Equal Opportunity Employer

it
102002
October 08, 2002
Mr. Gene Jackson
UST Division
NC Department of Environment, and Natural Resources
225 Green Street
Fayetteville, NC 28301f
Re: Sewage and Petroleum Discliafgesvfrom,the.Greyhound Bus Station on Person Street
into the City Storm Drain Systeffand into Cross -Creek;
Phone: [phone]; Fa`x`ria(91;0)s486-0707
Dear Mr. Jackson: s
In reference to our conversation"on Mona ay°moming,(09-30-02); Storm Water Services will no
longer monitor the sewer latelyrepairs'being,dorie at the Greyhound Bus Station (Greyhound)
on Person Street. �a,"r8r �r z�r` Pef gaga
I was not aware of North Carolina Department of Environment & Natural Resource (NC DENR)
standard operating proce u es�foro!..th�is ypg7ofxsituation;=^.where' NC DENR works with the
u
party's Environmental Consultant,until�the problemnis resolved. I apologize if I overstepped my
authority; however, I know NCDENRag�ees with theCtyin wanting to stop the illegal
discharge of sewage and petroleum into the City Storm Drain System as well as Cross Creek.
In closing, whenever the repairs are completed at Greyhound, Storm Water Services requests
a report from the NC DENR stating the findings and outcome of this site. Thank you for your
cooperation in this matter.
Sjflcere�,
Dwight L. Brock
Storm Water Engineering Inspector
DLB/sd
SR#20020708/320
cc:tRicky Revels, NC DENR, Water Quality Division w/SR
433HAYSTREET
FAYETTEVILLE, NC 28301-5537
[phone] /FAX [phone]
An Equal Opportunity Employer

B) PERSON ST
@ GREYHOUND p€Brrd{;# 15+14+11+06+15+14+07
STATION
B) ACROSS FROM DAT5 I
SW Eng Inspect-
DLB/SBB/SD/PWC/SW Eng
Ins pect-DLB/SBB/NCDEHN R-
Reg Office
intersecting Street
A)GROVE STREET; B) COOL
nAatlnrg Address...;;;
Brref Descnptrrxt , j
-:.
433 HAY STREET
PUDDLE OF REDDISH FUEL
OIL & FECAL/SEWER NEAR A
STORM DRAIN/PIP-
FAYETTEVILLE, NC 28301
:ET MAIN SUPER/STHORNALL REPORTED TO DLBROCK/STORM WATER INSPECTOR THAT AT LITTLE CROSS CREEK @COOL
VGS STREET BRIDGE WHILE INVESTIGATING A GAS SPILL HE FOUND A REDDISH FUEL IN THE CREEK NEAR A STORM DRAIN
NEAR THE BRIDGE. 8/1/2002 PWC/ROB ALLEN REPORT OF FECALISEWER & PETROLEUM PROBLEM ON PERSON
:ET @ GREYHOUND BUS TERMINAL ACROSS FROM DAYS INN. Greyhound Lines, Inc.; Facilities —Richard Darrah; 350 North St. Paul;
TX 75201.
10/8/2002

o4aZ 9A@
MANA�
Followup Lfat6'Aniilals, in€ai'
'C:DLBROCK/STORM WATER INSPECTOR FOR FOLLOW-UP NOTES. 8/112002@10:21:22 AM PWC/ROB ALLEN
REQUESTED ON SITE (PERSON @ GREYHOUND TERMINAL) MEETING ON 8/1/2002 @2:OOPM w/DLBROCK/RALLEN & PWC/CHAD
-AM OR PWC/SIDNEY POST. 9/5/2002 DLBROCK REQUESTED NOTICE OF VIOLATION LETTER (NOV) TO GREYHOUND
LINES, INC re: Fayetteville Terminal @ 324 Person Street FOR ILLEGAL DISPOSAL OF RAW SEWAGE & DIESELFUEL INTO A STORM
JVATER DRAINAGE SYSTEM. CORRECTION REQUIRED: LOCATEIREPAIR THE LEAK(S) IN THE TERMINALS SANITARY SEWER &
FUELING SYSTEMS. SD 9/9/2002 US POST OFFICE CONFIRMED DELIVERY OF NOV LETTER TO BRANDON BROWN.
SO 10/8/2002 SBLACK/CUSTOMER SERVICE INTERED
THE NOTES FOR INSPECTOR/DLBROCKS AS FOLLOWS: While investigating a gas spill in Little Cross Creek on 07-01-02, S. Thornall
noticed a reddish -colored puddle of oil at the outlet of a storm drain pipe. The pipe does not have an oil stain and so it does not appear the oil came
out of the pipe. It appears this is some type of fuel oil and it appears there is less than a gallon in the puddle. I am not sure how the oil came to be
at this location. It appears the oil may have entered the creek from another location. There are no traces of the oil at or near the puddle. This
appears to be an isolated incident with no way to trace the oil's origin.
In addition, Scott and I noticed a sewage smell at the pipe with a steady flow of water coming out of the pipe. The water appears to be tuming the
rocks under the pipe gray. This appears to be a sign of a possible sewer -line leak. I called James Strickland, with PWC Sewer Construction, and
he came and looked at the area. He took a sample and said he will call me and let me know if this is coming from PWC's sewer line. James called
me back and said this was not coming from PWC's sewer line. I asked him if the sample was sewage and he said the lab does not tell him if the
sample is sewage just whether it is coming from their line or not.
07-OM2 I look a sample and tested with my field kit. I tested for Nitrates and it appears to show there is 1.0 ppm present in the water. I discussed
what I round with J. McArthur and he said to take a sample to Microbac and have them test it for whatever I thought it should be tested for.
07-09-02 1 took a sample and noticed a strong fuel oil -type smell like Kerosene or Diesel fuel. I took the sample to Microbac and asked they test for
Fecal and Chlorine. I did not have them test for Petroleum. I figured since I could smell the Petroleum, there was no need in testing for ft.
07-11-02 Microbac called and said the Fecal showed 580 colonies per WO ml and the Chlorine did not show anything. I called J. McArthur and
asked if he wanted me to call Pater to video the line. He said to call Sydney Post, with PWC Watershed, and have him to take a look and try to gel
PWC to video the line since there is such a strong presence of Fecal and may indicate a leak in a sewer line. I called Sydney and he met me at the
site. He agreed there is a presence of Petroleum. He identified a Tampon applicator and cigarette butt and indicated there may be sewage coming
out as well. He said he wanted to take a sample and put it under the microscope to see if he can determine if the Fecal is from an animal or person.
He said he will try to get PWC to video the line and call me tomorrow morning (Friday 07-12-02) at 8:30 am.
07-12-02 1 got a map from City Eng. that shows the 42-inch storm drain line running along Cool Springs St and fuming to the creek. There is also
an 8-inch sanitary sewer line that runs over top of ft. Sydney had Wendy Dunaway, his assistant, meet me at the site and I gave her a copy of the
map. Wendy tested for hydrocarbons to see if Petroleum is present in the water. The test showed positive. Sydney called and said his results had
not come back yet for the Fecal lest. He said PWC will not video the storm drain line today and will not until he shows evidence there is a need to do
so. He said if the Fecal test shows positive for human waste, he should be able to get them to video the line.
I inspected the nearby storm drain's and they are dry. I looked inside the MH (in the street) where the 42" line turns and runs to the creek and it has
water running in ft, but I did not smell sewage or Petroleum. However, this is a deep MH and I may not be able to smell anything this far away from
the water. It is also possible a sanitary sewer leak could be between the MH and the creek. I looked inside the MH up from ft and ft also has water
running in ft, but I did not smell sewage or Petroleum. I will check the MH's further up and mark each lid with a pink dot. The 42-line turns in front
of 121 Cool Spring St and appears to take drainage from the County Courthouse parking lot. I checked the MH and did not smell any sewage or
Petroleum. It appears the problem is in the vicinity of the creek area.
07-16-02 I spoke with Sydney and he said he had spoken with Chad Hamm, with PWC, and Chad said some sampling the MCFRBA has done has
shown high Fecal counts along Cross Creek. He said this should add further support for his request for PWC to video the storm drain line. He
asked me if 1 had found anything Mile checking the storm drain line along Cool Spring St and I told him it appeared the problem was in the vicinity
of the storm drain line and the 8-inch sanitary sewer line near the creek. He said he was wafting for test results to complete and he would contact
37-17-02 Wendy Dunaway left a message for Sydney stating his test results showed the Fecal was high and that he would call me when he knew
anything further.
D7-18-02 Sydney called me this naming and said he found a crack in the 8-inch sanitary sewer line near 121 Cool Spring St. He said the leak is
going through a seam of the 42-inch stone drain line coming from the CC Court House parking lot. He also said they checked the next MH up
(going toward Russell St) and they smelled Petroleum. He said he believes the Petroleum is getting into the storm drain from a source somewhere
upstream and not through the sanitary sewer line. I told him I would begin searching for that source and that there is a machine shop (at the corner
of Cool Spring and Russell) that I would check out. He said there is a bus repair shop for Greyhound on Cool Spring St (between Russell and
Person) that PWC had to clear a blockage in the sanitary sewer line about a year ago. He said he thought they had Petroleum going into PWC's
line, then. Ricky Revels, with NCDENR, and myself checked the storm drain Sydney mentioned and we did not smell any Petroleum. We also
spoke with Paulette Bennett, Terminal Manager with Greyhound Lines / 324 Person St / Fay., NC 28301 / [phone], and they have a current
Underground Storage Tank (UST) Permit. She said their tanks were changed about 7 years ago and the tanks are double -lined and have sensors
to indicate any leaks. This eliminates Greyhound as being the potential source. I checked the storm drain outlet at the creek and did not smell any
07-19-02 1 spoke with Leonard McPhail, Manager with USA Machine Shop / 219 S Cool Spring St / Fay., NC 28301 / [phone], and he
showed me that his engine parts cleaning system has a holding tank and is connected to sanitary sewer. He said his holding tank is pumped out
regularty. Although I did not detect any illegal disposal into a storm drain, this machine shop is connected to the sanitary sewer line that Sydney
found the leak in. There is the possibility the Petroleum cleaners this business uses may have been going into the 42-inch storm drain line from the
leak Sydney found. I checked the storm drain outlet at the creek and did not smell any Petroleum.
07-22-02 1 checked the storm drain outlet at the creek and did not smell any Petroleum. However, I am still detecting a sewage smell. I spoke with

Wendy Dunaway, with PWC, and she said there may still be trace amounts of sewage in the line and it will probably be flushed out the next time a
rains. I will waft until after the next rein and see if there is still a sewage smell present.
07-23-02 Received a heavy rainfall at 4:45 pm today. I am unable to check the storm drain outlet today. I will be off tomorrow (Wednesday 07-24
02), but I will check it Thursday (07-25-02).
07-25-02 1 checked the storm drain outlet and I did not detect any Petroleum or sewage smell. I will wait a few days and check ft again.
07-26-02 Spoke with a PWC rep, Jeremy George / mobile: [phone], and he said the 8-inch sanitary sewer line begins at the intersection of
Cool Springs St and Russell St, ft does not cross under Russell St. This eliminates the possibility of the Petroleum coming from USA Machine
Shop. While we were there, we checked the MH near where PWC made the sanitary sewer line repair and saw a lot of foamy substance floating in
the water. We took a sample and I used my field kit to test for Nitrates. The results were off the scale on the small comparator and registered about
4.0 PPM (mg/L) on the large comparator. I suggested Jeremy take a sample from the same location and take it to PWC's lab for testing. Jeremy
took 1 from the MH next to the CC Court House P/L and 1 from the storm drain outlet at the creek. We smelled both samples and the 1 from the
creek smelled like sewage to me, but to Jeremy it smelled like diesel. The 1 from the MH smelled OK to both of us. Jeremy said it may be Monday
(07-29-02) before he gets the results.
07-29-02 Jeremy called me and said Wendy Dunaway would be handling all the sampling at this location. Wendy called me and said she took
samples on Monday (07-22-02) and the results showed the Fecal was still high. She said this is unusual because a leak had been found and fixed,
but they are still getting high Fecal counts. She said there may still be Fecal residuals in the pipe cr some sewage puddled up under some of the
pipe and is slowly leaching cut. She said this may be the case for the Petroleum as well. She said she had just taken another sample, at the storm
drain outlet at the creek, to test for Fecal and would have the results back tomorrow (Tuesday 07-30-02) and will call me with the results. She said
the Petroleum smell was not neatly as strong as before and she did not smell any sewage. She said the heavy rains we got last week on
Wednesday and Thursday may have flushed the pipe out. I checked the storm drain outlet at the creek and the Petroleum smell was not nearly as
strong as before. I could smell sewage, but it was not neatly as strong either.
07-31-02 Sydney Post, with PWC, called me and said the Fecal counts come back and they are still high. He said PWC is videoing the sanitary
sewer lines in this area to see if there are any more leaks. He said they are also videoing the storm drain lines to help find the source. Sydney said
he took another sample at the storm drain outlet at the creek yesterday and the Petroleum smell was strong again. He said they are going to test the
sample for diesel to see if that is what it is and the results should be back Friday (OS-09-02). He said if it comes back negative for diesel, then they
will test another sample for household -type Petroleum and if that comes back negative, then they will test another sample for unleaded gasoline. He
said he checked Greyhound's bus area and found diesel spilled on the pavement between bus -bays #6 and #7. I told him Ricky Revels, with
NCDENR, and myself had already checked them out and they have a current UST Permit. Sydney said Greyhound has had problems wfth their
underground tanks before. I explained Greyhound put in new double -lined tanks with leak sensors about 7 years ago and Ricky Revels confirmed
that. He said that may be true, but if they have many spills like the one he saw, this could be where the smell is coming from or is 1 of the sources.
I told him Ricky and I would check Greyhound again and examine their BMP's more closely. He said OK I also told Sydney with all the renovations
going on around the Markethouse area, I checked the storm drain's to see if anything had been illegally dumped or poured into 1 of the storm drain's
and I did not find anything.
08-01-02 1 met with Rob Allen, Chad Hamm, and Sydney Post (all with PWC). Sydney said the Fecal counts were still high at the storm drain outlet
at the creek. Chad said they have taken samples at the 301 bridge and the Fecal counts are high there as well. There is still a concern the Fecal
and Petroleum source may be coming from the Greyhound Bus Station. PWC is going to video Greyhound's storm drain line that runs parallel to
the bus bays and they are also going to video the sanitary sewer line that runs parallel to this storm drain line Friday (08-02-02). 1 spoke with Ken
Averefte, with NCDENR, and he is going to meet me Monday morning (08-05-02) with a person from their UST division to research and try to find
the Petroleum source.
08-05-02 1 spoke with Rob Allen, with PWC, and he said they videoed Greyhound's sanitary sewer laterals Friday (08-02-02) and they believe they
found a break in one of them. He said they were unable to visually see a break in the line because there was too much dirt in the way. He said they
also tried to do a smoke a test on the line, but because the dirt was clogging the line the smoke was unable to get through. He said he also got
information from the Greyhound terminal manager, Ms. Bennett, that they have been paying Roto-Rooter $2000 a month to come and rod
Greyhound's sanitary sewer laterals out. Rob said Roto-Rooter must have damaged one of the laterals when they were rodding it out. Rob also
mentioned Greyhound had replaced a fueling line for one of their bays and did not dig the old line up while doing so, they left it in the ground. Rob
said the Petroleum maybe coming from this old line or Root -Rooter may have damaged a feuling line as well. Rob said PWC cannot force
Greyhound to repair their damaged sanitary sewer laterals) because PWC does not own them Greyhound does. Rob said he needs the NCDENR
to address this with Greyhound because it is affecting groundwater and is also going into the Cross Creek. I called Ken Averefte, with NCDENR,
and he is unable to meet with me this morning. I relayed to Ken what Rob Allen told me and I also gave him Rob's office number (223 4699).
08-06-02 Gene Jackson, with NCDENR — Underground Storage Tanks Div (UST)/ office: [phone], called and said he is going to contact
Greyhound's main office. He said he is going to request Greyhound to send their consultant, over their UST's, to Fayetteville to reexamine their
UST's- Monitoring Wells with him. I asked Gene to contact me when Greyhound's consultant comes so I can be there also. He said OK. I have
not heard anything back from Ken Averefte or Ricky Revels about Greyhound's sanitary sewer laterals and what they plan to do.
08-15-02 1 spoke with Gene Jackson, with NCDENR, and he said he has called both Greyhound's main office, in Dallas, Texas, and their
consultant, and left messages for them to call him, but they have not returned his calls yet. He said as soon as he arranges a meeting with them, he
will call me. I checked the storm drain outlet at the creek and the smell of Petroleum and sewage is still present. I spoke with Rob Allen, with PWC,
and he said he spoke with Greyhound's Terminal Mgr, Paulette Bennette, and has persuaded her to dig up and replace the damaged sanitary sewer
lateral. He said he told her the City and NCDENR is not going to waft until next year for Greyhound to fa this problem because the lateral is leaking
into the storm drain and Cross Creek. He said she told him Greyhound is in it's busy season right now and he told her that did not matter and she
should try to have it fixed by the end of October of this year. She said she will have Greyhound's field office get started on this right away. Rob and
I are going to watch the repair and see if we can identify any problems with their fuel lines during the process.
09-05-02 I spoke with Rob Allen, with PWC, and he said he has not heard from Greyhound yet. I spoke with Gene Jackson, with NCDENR, and
he said Greyhound's consultant was supposed to have contacted him last Thursday or Friday (08-29-02 8 08-30-02) and he has not heard anything
yet. Gene said he also gave Greyhound my name and phone number to contact me as well. I told Gene I have not heard anything either. I checked
the storm drain outlet at the creek and found a puddle of fuel in the water and more sewage around the outlet; including what appears to be particles
of toilet paper. I took 2 pictures and called Ken Averrette, with NCDENR, and told him and he, Gene Jackson and Ricky Revels came to the site.
Ken and Gene agreed there is fuel and particles of toilet paper in the water. I told Ken I was going to contact Ms. Bennette, the Terminal Mgr, and
put Greyhound on NOV and Ken said to go ahead and if Greyhound did not go ahead and get started on making the repairs, then he would send
them a NOV also. Gene said he is going to call Greyhound's main office, in Dallas— Texas, and tell them they have a serious problem and have
their consultant to contact him. I spoke with J. McArthur and relayed this information and he said to talk with the Terminal Mgr, Ms. Bennette, and
tell her they are now under NOV and they have 14 days to get started on making the necessary repairs or firers of $ 500/day will begin. In addition,
they need to contact me by Monday (09-09-02) with some type of action plan for making the repairs. Jennings asked me if I had contacted the
CCHD and I said no because I had viewed this as being an Illegal Disposal Offense. Jennings said that since there is leaking -raw sewage involved
too contact them. I contacted Danny Soles, with the CCHD, and left my mobile number along with a detailed voice message, and asked that he call
me. I met with Ms. Bennett and showed her the pictures and she called Greyhound's Headquarters in Dallas — Texas and spoke with Richard
Darrah, Greyhound's Project Mgr / Northeast Facilities / office: [phone], and put me on the phone with him. I explained to Mr. Darrah that
wfth the investigations SW S and PWC has done the sewage and Petroleum leaks are suspected to be coming from this terminal. I also explained

:hat because of the sewage and Petroleum leaks I was putting Greyhound under NOV. Mr. Darrah told me he had the 6-inch sanitary sewer lateral
ddeoed back in April, 2002 of this year and saw extensive wear and damage to the line then. He said they are planning to replace the entire line
from the garage all the way out to the sewer main in Person St. He said they are planning to begin this repair 09-16-02. 1 said that addresses the
sewage problem, but what about the Petroleum leak. He said they hired Parsons Engineering, Headquarters in Dallas -Texas, to do an
Environmental Inspection of the terminal and this was done on 08-22-02 but, they have not got the results back yet. I told him I needed a copy of
their Construction Plan for repairing the sewer lateral and also a copy of the Environmental Inspection and the results from Person's Engineering. I
gave him my mailing address, my work number and my fax number. He gave me the mailing address as to where to send the NOV: Greyhound
Lines Inc / 350 North St Paul / Dallas, Texas 75201 — Attention: Facilities — Richard Darrah. I gave the NOV to L Black to prepare.
D9-06-02 I signed the NOV to be sent to Greyhound. Eric Fetter, a representative from Person's Engineering, come unexpectedly to the Greyhound
terminal today. He said he come to look around and see if he saw or detected anything that may have been overlooked by their Environmental
Inspection. Ricky Revels and Gene Jackson, with NCDENR, was also present. Ricky, Gene and myself relayed the information, we had about the
sewage and Petroleum problem, to Mr. Falter. I took Mr. Fetter to the storm drain outlet at the creek and showed him the puddle of Petroleum in the
water and also the paper particles on the rocks beneath the pipe outlet. I told him this is not the first puddle of Petroleum we have seen here. I
explained to Mr. Felter, I had received the results from PWC where they tested the water for diesel fuel and I showed him the report. The results
show 0.3 ppm per mg/L; which is not high, but does indicate the presence of diesel in the water. Mr. Felter said he did not have the results for the
Environmental Inspection they performed at the terminal, but he was told there are 13 monitoring wells around the terminal and only 1 had a small
amount of diesel fuel in it. He said this is not an indicator there is a fuel leak. He said the amount of the puddle in the creek is only about a quart
and because it has a broom -reddish color, it looks more like heating oil than anything else. I explained this is Summer time and people do not
normally purchase heating oil this time of the year. I said though there is still the possibility there is an old domestic heating oil tank leaking in the
ground somewhere in the vicinity of the creek, this smells like diesel fuel. In addition, since a sewer leak has already been identified, there is no way
of telling what the diesel fuel has mixed with or what color it could have turned it. I told him I would start looking around in the back yards of some of
these old houses, near the creek, and see if there is a tank(s) in the ground. He said when Greyhound repairs the sanitary sewer lateral, the ground
will be exposed and they will be able to see if any of the soils indicate contamination of diesel fuel. He said their Environmental Inspection and the
monitoring wells did not indicate any leakage problem so they are going to wait until the excavation for the sewer lateral to see if there is any diesel
contamination in the soils.
09-1 B-02 Per: Greyhound's construction plan, they were supposed to have started the repair work on 09-16-02. 1 checked again on 09-17-02 and
nothing had been started, yet. I spoke with Ms. Bennett, Terminal Mgr, and she said they were going to start today. I placed 2 petroleum -absorbing
cloths in the storm drain at the end of Greyhound's driveway on Person St (where the busses pull out) yesterday (09-17-02). 1 wanted to see if any
diesel is coming through this storm drain or getting into the storm drain system from underground somewhere else. It did not rain yesterday or last
night. I pulled the cloths out this morning and diesel poured out of them. I showed the cloths to Phillip, one of the mechanics, and he said he will
call Ms. Bennett and tell her. I spoke with Ms. Bennett and she said they had a diesel spill yesterday (09-17-02) and that may be the reason the
diesel is in the storm drain. I asked her if she notified NCDENR or anyone else, and she said no. I told Ms. Bennet they must to have had a
considerable spill for the CB to have this much diesel in it and for diesel to be pouring out of the absorbing cloths. While I was there I noticed a
repairman from Meco, Petroleum Equipment Repair Company / 316 Raymond St / Fay, NC 28301 / [phone], appeared to be working on
Greyhound's UST's. I asked what he was doing and he said he was working on Greyhound's UST monitoring system; the leak -detection system on
one of the tanks is not working. I asked how long has this been going on and he said 1 % months. He took me inside Greyhound and showed me -
the system control unit. He said they could still check for leaks manually using the Static method and pressure gauge. I called Gene Jackson, with
NCDENR / UST Division, and relayed the information about the absorbing cloths and also about Meco being there and what Meco's repairman told
me. I spoke with Richard Darrah, with Greyhound, and he said they had not planned on soils remediation (removing all the excavated soil from the
site and replacing it with clean soil) and this has created a delay in getting started. I explained that if they wait until the NOV deadline to get started,
we will not be lenient; we will impose the $500/day fine and impose them until they have finished. I also told him about the outcome of my putting the
petroleum -absorbing cloths in the storm drain, what Ms. Bennett told me about the diesel spill she had yesterday and not reporting this to any
agency and what the Meco equipment repairman told me. I suggested they look into doing another Environmental Inspection and consider doing a
more extensive inspection this time, because with what I and Gene Jackson are seeing, there appears to be overwhelming evidence suggesting they
have a serious underground diesel leak. Mr. Darrah said they are looking into doing another more -extensive Environmental Inspection and they are
planning to start the sewer lateral -repairs today or tomorrow.
09-23-02 Greyhound's contractor, Roto-Rooter, has begun saw cutting the concrete today. It appears they are in compliance and will not be fined.
09-24-02 Roto-Rooter has removed some of the concrete and begun excavation. They were told by Greyhound to lay the excavated soil on plastic
sheeting for testing. I picked up samples of soil from each pile, they had dug up so far, to see if I could smell any diesel. I have not detected any
diesel smell yet. They have only dug up to the sanitary sewer MH, so far, and have not yet reached the area where the UST's main fuel line travels
underground to the main pump. I spoke with Roto-Rooter's Production Mgr and the Project Supr, David Barriage / office: [phone] mobile:
[phone], and explained the situation. I gave him my card with my mobile number and asked that it he sees or detects diesel in the soil, while
I am not here, to please call me. He said OK. I asked when they were planning to dig up the area near the UST's. He said they were going to
replace the sewer lateral from the MH back to the canopy and then replace the sewer lateral from the canopy back to the bus garage. He said it may
be 2 weeks before dig up the area near the UST's.
09-27-02 1 checked the site today and Roto-Rooter has reached the garage area with the trench. The trench is approximately B' deep and the wall,
of what appears to be Greyhound's oilfwaler separator, is exposed. I thought I smelled diesel as I walked by the trench. I borrowed a ladder from
Roto-Rooter and went in to check the soil for contamination. As I entered the trench the diesel smell got stronger. I picked up a handful of soil from
against the wall of the oil/water separator and ft had a strong diesel smell. I checked several other areas in the trench and found the same thing. I
called Randy Lane to come and verity what I found. Randy verified that the soil had a strong diesel smell also and told me to call NCDENR and see
if they wanted to come and look at this. I called for Gene Jackson, with the UST Div, and he was not in so the receptionist transferred me to Ken
Currie. I explained to Ken what I found, and he said his department and Greyhound already know there is a soil contamination problem. Ken further
told me Gene has been in regular contact with Greyhound's Environmental Consultant. Ken told me to call Gene Monday morning. I took a large
freezer -bag sample of the soil and a picture of where I got the sample out of the trench.
09-30-02 1 told J. McArthur of Friday's event and what Ken Currie, with NCDENR, told me. He said to call Gene Jackson and if he confirms what
Ken Currie said, write NCDENR a letter explaining SWS's position and also request a copy of NCDENR's report(s) (i.e. UST Div, Water Quality
Div) of the findings and outcome of this site. I spoke with Gene and he confirmed what Ken told me Friday aftemoon (09-27-02). Gene further
explained when a situation such as this arises his department usually works with the Environmental Consultant of the offender until the problem is
solved. I explained to Gene that I was not trying to supercede my authority with my investigations or phone calls to him. I further explained, the City
and PWC want the sewage and petroleum to stop going into the storm drain's and Cross Creek. Gene said he does too, but sadly enough the
procedures take time. He said he would be glad to forward me the information as he gets it. I explained to Gene I was asked to write him a letter
explaining the following: 1 - SWS was now going to back away from the site, 2 - after it is over SWS requests that NCDENR forward a copy of the
report(s) to SWS. Gene said that would be fine. The letter to Gene Jackson / UST Div and Ricky Revels —Water Quality Div, with the NCDENR,
is as follows:
October 08, 2002
Mr. Gene Jackson -

VC Department of Environment, and Natural Resources
225 Green Street
=ayetteville, NC 28301
Re:OSewage and Petroleum Discharges from the Greyhound Bus Station on Person Street into the City Storm Drain System and into Cross Creek;
Phone: [phone]; Fax: [phone]
Dear Mr. Jackson:
In reference to our conversation on Monday morning (09-30-02), Storm Water Services will no longer monitor the sewer lateral repairs being done at
the Greyhound Bus Station (Greyhound) on Person Street.
I was not aware of North Carolina Department of Environment & Natural Resource INC DENR) standard operating procedures for this type of
situation; where NC DENR works with the party's Environmental Consultant until the problem is resolved. I apologize if I overstepped my authority;
however, I know NC DENR agrees with the City in wanting to stop the illegal discharge of sewage and petroleum into the City Storm Drain System
as well as Cross Creek.
In closing, whenever the repairs are completed at Greyhound, Storm Water Services requests a report from the NC DENR stating the findings and
outcome of this site. Thank you for your cooperation in this matter.
Sincerely,
Dwight L. Brock
Storm Water Engineering Inspector
DLB/sd
Ricky Revels, NC DENR, Water Quality Division w/SR 10IM002 PER S.DALSTROWCUSTOMER SERVICE SINCE
9 LAST REFERAL IS NCDEHNR AND CLOSE SR. 10/8/2002
C

1 . .
North Carolina
Department of Environment and Natural Resources
Division of Waste Management
Underground Storage Tank Section
Fayetteville Regional Office
Michael F. Easley, Governor
William G. Ross Jr, Secretary
Dexter R. Matthews, Director
September 19, 2002
CERTIFIED MAIL
RETURN RECEIPT REQUESTED
Ms. June Weirich, Environmental Manager
Greyhound Bus Lines
P.O. Box 660362
MS 325
Dallas, Texas 75266-0362
Re: Notice of Reaulatory Requirements
15A NCAC 2N .0603
Greyhound Bus Terminal
Person Street, Fayetteville
Cumberland County, North Carolina
Facility ID # 0-011553
Dear Ms. Weirich:
NCDENR
The observation and recover of diesel fuel from an adjacent storm drain on September 18, 2002 indicate
that a release or discharge from a regulated petroleum underground storage tank (UST) system may have
occurred at the above -referenced location. Records indicate that Greyhound Bus Lines is the owner of
this UST system. This letter is a standard notice explaining the actions you must take as a result of a
release or discharge in accordance with North Carolina statutes and rules. The UST Section of the
Division of Waste Management administers the state's rules for USTs and the required response for
petroleum releases. Those rules are located in Title 15A, Subchapter 2N of the North Carolina
Administrative Code (NCAC).
Because free floating diesel product was found in a storm drain adjacent to the subject facility, you must
immediately investigate and confirm the suspected release pursuant to 15A NCAC 2N .0603. To achieve
compliance with this rule, please conduct a tank tightness test for each UST in accordance with federal
regulation 40 CFR 280.43(c) (as incorporated by 15A NCAC 2N .0504) and a line tightness test for each
piping system. associated with a UST in accordance with 40 CFR 280.44(b) (as incorporated by 15A
NCAC 2N .0505). Conduct a site check in accordance with 40 CFR 280.52(b) (as incorporated by 15A
NCAC 2N .0603) using the sampling protocol and methodology of the most recent version of the UST
Section Closure Guidelines. For a copy of the closure guidelines, please call the UST Central Office at
[phone].
The results of the tank tightness test(s) and line tightness test(s) must be received by this office within 7
days of receipt of this notice. The results of the site check must be received by this office within 30
days of receipt of this notice.
225 Green Street, Suite 714, Fayetteville, North Carolina 28301.5043
Phone: [phone] / FAX: [phone] / Internet: http://wastenoE.enr.state.nc.us
AN EQUAL OPPORTUNITY / AFFIRMATNE ACTION EMPLOYER / 30% POST CONSUMER PAPER

Your prompt attention to the items described herein is required. Failure to comply with the state's rules in
the manner and time specified may result in the assessment of civil penalties and/or the use of other
enforcement mechanisms available to the State. Each day that a violation continues may be considered a
separate violation.
It is your responsibility to comply with state and federal regulations for underground storage tanks.
Copies of state regulationsl5A NCAC 2N are available at this office. If you believe that these findings
are in error, or if you have any questions pertaining to this Notice, please contact me at [phone].
Sincerely,
Gene Jackson
UST Regional Supervisor
Fayetteville Regional Office
Rob Krebs, Corrective Action Branch Head
Cumberland County Health Department

ROBERT RICHARDSON
GREYHOUND LINES INC - FAYETTEVILLE
350 NORTH ST PAUL ST
DALLAS, TX 75201
Dear Permittee:
Michael F. Easley, Governor
William G. Ross Jr., Secretary
North Carolina Department of Environment and Natural Resources
Alan W. Klimek, P.E., Director
Division of Water Quality
E.
August 23, 2002
X�q 2 9 2002
Subject: NPDES Stormwater Permit Renewal
Greyhound Lines Inc - Fayetteville
COC Number NCG080592
Cumberland County
In response to your renewal application for continued coverage under general permit NCG080000, the Division of
Water Quality (DWQ) is forwarding herewith the reissued slormwater general permit. This permit is reissued
pursuant to the requirements of North Carolina General Statute 143-215.1 and the Memorandum of Agreement
between the state of North Carolina and the U.S. Environmental Protection Agency, dated December 6, 1983.
The following information is included with your permit package:
A new Certificate of Coverage
A copy of General Stormwater Permit NCGO80000
A copy of a Technical Bulletin for the general permit
Your coverage under this general permit is not transferable except after notice to DWQ. The Division may require
modification or revocation and reissuance of the Certificate of Coverage. This permit does not affect the legal
requirements to obtain other permits which may be required by DENR or relieve the pern ittee from responsibility
for compliance with any other applicable federal, state, or local law, rule, standard, ordinance, order, judgment, or
decree.
If you have any questions regarding this permit package please contact Delonda Alexander of the Central Office
Stormwater and General Permits Unit at [phone], ext. 584
Sincerely,
Bradley Bennett, Supervisor
Stormwater and General Permits Unit
cc: Central Files
Stormwater & General Permits Unit Files
Fayetteville Regional Office
N. C. Division of Water Quality 1617 Mail Service Center Raleigh, NC 27699-1617 [phone]
ern
NCDENR.
Customer Service
1- 800-623-7748

Y
t-
RONDA A DERK
GREYHOUND LINES INCORPORATED
350 NORTH ST PAUL S P MS
DALLAS. TX 75201
Dcar Permiuee:
Michael F. Easley, Governor
William G. Ross Jr., Secretary
North Carolina Department of Environment and Natural Resources
Decemher 27, 2001
Gregory J. Thorpe, Ph.D.
Acting Director
Division of Water Quality
r
i
FEB Z 7 2002
I
Suhjecc NPDES Stoa'nlwaler Permit Renewal
GREYHOUND LINES INCORPORATED
COC Number NCG080592
CU11111CIIiind County
Your Lucidity is currently covered for stormwatcr discharge UULler General Permit NCG080000. This permit expires
on August 31. 2002. The Division staff is currently in the process of rewriting this permit and is scheduled to have
the permit rciSSOed by late summer ol' 2002. Once the permit is rcissucd, your facility would he eligible for
CUIIUtlUCLI coverage under the rcissucd permit.
In order to assure your continued coverage under the general permit, you must apply to the Division of Water
Quality (DWQ) for renewal of your permit coverage. To make this renewal process easier, were informing you in
advance Thal your Permit will he expiring. Enclosed you will f ind it General Permit Coverage Renewal
Application Form. The application must he completed and returned by March 4. 2002 in order ur assure continued
coverage under the general permit.
Failure to rcyucst renewal within this time periud muy result in it civil assessment of at least $250.00. Larger
penahics may be assessed depending on the delinquency of the rcyties t. Discharge oh stormwatcr li-on1 your facility
without coverage wider a valid stormwatcr NPDES permit woul(I constitute a violation of NCGS 143-215.1 and
could result in nsscssntcnls ohcivil penalties of up to $10,000 per day.
Please note that recent federal legislation has extended the "no exposure exclusion' to all operators of industrial
Grcilities in any of the I I categories of "storm water discharges associated with industrial activity," (except
construction aclivilins). If you feel your facility can certify it condition of "no exposure", i.e. the Gtcilty industrial
materials and operations are not exposed to stormwatcr, you ran apply 101 the no exposure exclusion. For additional
information contact the Central 011ice Stonnwater Snflmember listed below or check the Slornnvater & General
Permits Unit Well Site at littp7/h2o.ear.state.iic.tis/su/stornnvater.hunl
11 tire subjccl stormwatcrdischirgc to waters of the state has hcen terntinaled, plcasc complete the enclosed
Rescission Request Form. Mailing instructions are listed on the hollow of the foram. You will be notified when the
rescission process has been completed.
If you have ally questions regarding the permit renewal procedures please contact Ricky Revels ol'the Fayclteville
Regional Off ice at 910-486- 1541 or Delonda Alexander of the Ccnlral Office Stonnwit ei Unit at [phone],
ext.584
Sincerely.
Bradley 13cnnetL Supervisor
Stormwit I e r ivul General Permits Unit
cc: Ccnlral Files
I :ryclleville Regional Office
e_n
NCDENR
N. C. Division of Water Quality 1617 Mail Service Center Raleigh, NC 27699-1617 [phone] customer Service
1- 800-623-7748

State of North Carolina
Department of Environment,
Health and Natural Resources
Division of Water Quality
James B. Hunt, Jr., Governor
Jonathan B. Howes, Secretary,
A. Preston Howard, Jr., P.E., Director
Ronda A. Derk
Greyhound Lines, Inc.
350 North Street
Dallas, Texas 75201
Dear Mrs. Derk:
QI�
r
IDFEE HNR
RECEIVE®
September 19, 1997 SEP 2 5 1991
FAyETTILLE
REG. OFFICE
Subject: General Permit No. NCGO80000
Greyhound Lines, Inc.
COC NCGO80592
Cumberland County
In accordance with your application for discharge permit received on April 21, 1997, we are forwarding
herewith the subject certificate of coverage to discharge under the subject state - NPDES general permit. This
permit is issued pursuant to the requirements of North Carolina General Statute 143-215 .1 and the
Memorandum of Agreement between North Carolina and the US Environmental Protection agency dated
December 6, 1983.
If any parts, measurement frequencies or sampling requirements contained in this permit are
unacceptable to you, you have the right to request an individual permit by submitting an individual permit
application. Unless such demand is made, this certificate of coverage shall be final and binding.
Please take notice that this certificate of coverage is not transferable except after notice to the Division
of Water Quality. The Division of Water Quality may require modification or revocation and reissuance of the
certificate of coverage.
This permit does not affect the legal requirements to obtain other permits which may be required by the
Division of Water Quality or permits required by the Division of Land Resources, Coastal Area Management
Act or any other Federal or Local, govern mental permit that may be required.
If you have any questions concerning this permit, please contact Tony Evans at telephone number 919/733-5083
ext. 584.
Sincerel
ORIGrKIAL SIGNED BY
BRADLEY SENNETT
A. Preston Howard, Jr., P. E.
cc: ;Fayetteville Regional Office'
P.O. Box 29535, Raleigh, North Carolina 27626-0535 Telephone [phone] FAX [phone]
An Equal Opportunity Affirmative Action Employer 50% recycled/ 10% post -consumer paper

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STATE OF NORTH CAROLINA
DEPARTMENT OF ENVIRONMENT, HEALTH, AND NATURAL RESOURCES
DIVISION OF WATER QUALITY
GENERAL PERMIT NO. NCG080000
CERTIFICATE OF COVERAGE No. NCG080592
STORMWATER DISCHARGES
NATIONAL POLLUTANT DISCHARGE ELIMINATION SYSTEM
In compliance with the provision of North Carolina General Statute 143-215.1, other lawful standards and
regulations promulgated and adopted by the North Carolina Environmental Management Commission, and the
Federal Water Pollution Control Act, as amended,
Greyhound Lines, Inc.
is hereby authorized to continue operation of an oil water separator and discharge stormwater from a facility located at
Greyhound Lines, Inc.
324 Persons Street
Fayetteville, NC
Cumberland County
to receiving waters designated as City of Fayetteville Separate Stormwater Sewer to Cape Fear River, Class C in the
Cape Fear River Basin
in accordance with the effluent limitations, monitoring requirements, and other conditions set forth in Parts 1, 11, III
and IV of General Permit No. NCGO80000 as attached.
This certificate of coverage shall become effective September 19, 1997.
This Certificate of Coverage shall remain in effect for the duration of the General Permit.
Signed this day September 19. 1997.
ORIGINAL SIGNED By
BRADLEY 13ENNETT
A. Preston Howard, Jr., P.E., Director
Division of Water Quality
By Authority of the Environmental Management Commission

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