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HomeMy WebLinkAboutWQ0012980_More Information Received_20200319Initial Review INITIAL REVIEW Reviewer Thornburg, Nathaniel Is this submittal an application? (Excluding additional information.)* r Yes r No If not an application r Annual Report what is the submittal r Residual Annual Report type?* r Additional Information r Other Date Paper Copy 3/19/2020 Received:* Project Number* WQ0012980 Email Notifications Does this need review by the hydrogeologist?* r Yes r No Regional Office CO Reviewer Poonam Giri: eads\pagiri Admin Reviewer Submitted Form Project Contact Information Rease provide information on the person to be contacted by MB Staff regarding electronic subnittal, confirmation of receipt, and other issues. .......................................................................................................................................................................................................................................................................................................................................................................... Name * Poonam Giri Email Address* poonam.giri@ncdenr.gov Project Information Submittal Type* r New Permit Application r Renewal r Annual Report r Other Permit Type * r Wastewater Irrigation r Other Wastewater r Closed -Loop Recycle r Single -Family Residence Wastewater Irrigation Is a paper copy of the application being submitted? r Yes r Nor N/A Permit Number* WQ0012980 Applicant\Permittee * Milwaukee MSD Facility Name * Milwaukee MSD DCAR Phone Number* 9197073656 r Modification (Major or Minor) r Additional Information r Residual Annual Report r High -Rate Infiltration r Reclaimed Water r Residuals r Other Please provide comments/notes on your current submittal below. Biosolids Management Plan Please attach all information required or requested for this submittal to be review here. Application Form Engineering Rans, Specifications, Calculations, Etc.) MMSD Biosolids Management Plan.pdf 18.6MB Upload only 1 R7F document. Maniple documents must be combined into one R7F file. For new and modification permit applications, a paper copy may be required. If you have any questions about what is required, please contactthe reviewer or Tessa Monday. If a paper 2-pol cation is required, be advised, applications accepted for pre -review until both the paper and elect-c-ii.- --ol:ies have been received. The paper copy shall include the following: o Application Form o All relevant attachments {talcs, soils report, specs, etc.] o One full-size engineering plan set o One 11x17" engineering plan set o One extra set of specifications o Fee (if required) Mailine address: Division of Water Resources ! Division of Water Resources Non -Discharge Branch I Non -Discharge Branch 1617 Mail Service Center I Att: Nathaniel Thornburg, P Floor, Office #942W - = Raleigh, NC 27699-1617 S12 N.5alisburySt. For questions or problems contact Tessa Monday attessa.monday@)ncdenr.Qov or 919.707.3560. * rJ By checking this box I acknowledge that I understand the application will not be accepted for pre -review until the paper copy (if required) and fee (if required) have been received by the Non -Discharge Branch. I also confirm that the uploaded document is a single PDF with all parts of the application in correct order (as specified by the application). Signature Submission Date 3/19/2020 SLOW -RELEASE Milorganite NITROGEN FERTILIZER Milwaukee Metropolitan Sewerage District Biosolids Management Plan June 27, 2019 Biosolids Management Plan Contents Section Topic Page 1 Introduction 1 2 Biosolids Processing Facilities 7 3 Milorganite® Fertilizer 9 3.A Production Process 9 3.13 Pathogen Reduction Demonstration 9 3.13.1 Primary Pathogen Reduction Demonstration: Heat Drying 9 3.B.1.a Product Temperature 9 3.B.1.b Moisture 10 3.B.1.c Fecal Coliform — Heat Drying 10 3.13.2 Secondary Pathogen Reduction Demonstration: Recycling Bin Time and Temperature 10 3.B.2.a The Recycling Bins 10 3.B.2.b Product Temperature in the Recycling Bins 11 3.B.2.c Time in the Recycling Bins 11 3.B.2.d Compliance Determination 11 3.B.2.e Use of Time and Temperature 11 3.B.2.f Fecal Coliform —Time and Temperature 12 3.13.3 Tertiary Pathogen Reduction Demonstration: Pathogen Analysis 12 3.0 Vector Attraction Reduction Demonstration 12 3.D Sampling 12 3.D.1 Production Sample Point 12 3.D.2 Shipping Sample Point 13 3.D.3 Bagging Sample Point 13 3.F Contingency Plan for Handling Noncompliant Product 14 3.F.1 Temperature Noncompliance 14 3.F.2 Pathogen Noncompliance 14 3.F.3 Moisture Noncompliance 14 3.F.4 Chemical Noncompliance 14 4 South Shore Filter Press Cake 24 4.A Production Process 24 4.13 Pathogen Reduction Demonstration 24 4.0 Vector Attraction Reduction Demonstration 24 4.C.1 Digester Inlet Total Volatile Solids Sampling 24 4.C.1.a Jones Island Primary Sludge Weekly Composite Analyzed for Volatile Solids Once per Week 24 4.C.1.b South Shore Primary Sludge Weekly Composite Analyzed for Volatile Solids Once per Week 25 4.C.1.c South Shore Waste Activated Sludge Daily Composite Analyzed for Volatile Solids Three Times per Week 25 4.C.2 Digester Outlet Total Volatile Solids Sampling and Analysis 25 4.C.3 Volatile Solids Reduction Calculation 26 4.D Sampling for Pathogens, Chemical Pollutants, and Nutrients 26 4.E Contingency Plan for Noncompliant Cake 27 5 Jones Island Filter Press Cake 34 6 Quality Assurance and Quality Control 36 6.A Product Quality 36 6.13 Product Temperature Data Quality Review 37 6.0 Laboratory Quality Assurance and Quality Control 37 Appendix 1 Standards for the Use or Disposal of Sewage Sludge 40 CFR 503 (Excerpts) Appendix 2 Domestic Sewage Sludge Management, Wis. Adm. Code, Ch. NR 204 (Excerpts) Appendix 3 Milwaukee Metropolitan Sewerage District Laboratory Certifications and Accreditations Appendix 4 Dioxin Toxic Equivalency Factors for Dioxins, Furans, and PCB congeners Appendix 5 Milwaukee Metropolitan Sewerage District Central Laboratory Quality Manual Appendix 6 Quality Control Requirement Summary Sheet Examples Appendix 7 Sample Receiving Standard Operating Procedure Appendix 8 Chain of Custody Templates Appendix 9 Summary of Biosolids Analytical Methods, Holding Times, Preservation, and Frequency of Analysis Figures Figure Subject Page 1-1 Jones Island Process Flow Diagram 3 1-2 South Shore Process Flow Diagram 4 3-1 Milorganite° Fertilizer Drying Process Flow Diagram 15 3-2 Milorganite® Fertilizer Pathogen Reduction Demonstration Hierarchy 16 3-3 Jones Island Sample Point Diagram 17 3-4 Milorganite° Fertilizer Production Sample Point 18 3-5 Milorganite® Fertilizer Shipping Sample Point 19 3-6 Milorganite® Fertilizer Bagging Sample Point 20 4-1 South Shore Cake Storage Bays 28 4-2 Digester Feed Sampling Locations 29 4-3 Digested Solids Samplers 32 5-1 Jones Island Filter Press Cake North Loadout 35 Tables Table Subject Page 1-1 Applicable Land Application Regulations 5 1-2 Milorganite° Fertilizer Pollutant Limits 6 1-3 South Shore Filter Cake Pollutant Limits 6 2-1 Jones Island Biosolids Facilities 8 2-2 South Shore Biosolids Facilities 8 3-1 Pathogen Reduction Demonstration Hierarchy 21 3-2 Milorganite° Fertilizer Production Sampling and Analysis 22 3-3 Milorganite° Fertilizer Shipping Sampling and Analysis 23 3-4 Milorganite° Fertilizer Bagging Sampling and Analysis 23 4-1 South Shore Filter Cake Sampling and Analysis 33 I. Introduction The Milwaukee Metropolitan Sewerage District (District) provides water reclamation services to 1.1 million people in 28 municipalities. The District owns two water reclamation facilities. The Jones Island Water Reclamation Facility (Jones Island) is in Milwaukee. The South Shore Water Reclamation Facility (South Shore) is in Oak Creek. Both Jones Island and South Shore have the following wastewater treatment operations: preliminary, primary, secondary, and disinfection. Both Jones Island and South Shore produce biosolids. Veolia Water Milwaukee LLC (Veolia) operates these facilities for the District. Figures 1-1 (p. 3) and 1-2 (p. 4) are schematic diagrams of the water reclamation facilities. The primary biosolids management technique is the production of Milorganite° fertilizer, which uses biosolids from both facilities. Since 1926, the District has nationally distributed Milorganite° fertilizer. It is available in 32-pound bags and 5-pound bags for the retail market and 50-pound bags for the professional landscaping market. Upon request, the District can provide %-ton and 1-ton containers. Finally, Milorganite° fertilizer is available in bulk by truck or railcar. The Milorganite° fertilizer production facility is at Jones Island. Despite having two water reclamation facilities, solids processing is integrated. Four interplant solids pipelines connect Jones Island and South Shore, which are approximately 10 miles apart. Anaerobic digesters are located at South Shore. These digesters stabilize primary sludge from both facilities. Primary sludge is pumped from Jones Island to South Shore. Digested primary sludge from South Shore and waste activated sludge from South Shore are pumped to Jones Island. At Jones Island, the sludge from South Shore mixes with waste activated sludge from Jones Island in equalization tanks. Thickening and pressing follow. The pressed sludge is mixed with previously dried sludge and fed to a multi -pass heat drying system that uses horizontal rotary drums. Pellet sizing follows drying. Storage follows sizing. From storage, the District ships Milorganite° fertilizer in trucks or railcars to a bagging contractor or to customers of bulk product. If the District cannot use all biosolids to make Milorganite° fertilizer or if operating conditions require solids removal, then the District, through Veolia, will produce filter cake at South Shore. South Shore operates sludge thickeners and plate and frame presses to produce filter cake. The District, through Veolia, operates the presses at least once per year to confirm functionality. Contractors apply filter cake in bulk to agricultural land or, if land is unavailable, take it to a landfill. To be marketed and distributed without restriction, Milorganite° fertilizer must comply with metals limits that allow unrestricted use and Class A requirements for pathogen reduction and vector attraction reduction. As a Class B biosolids product, South Shore filter cake has less stringent limits for pathogen indicators, but more stringent requirements regarding how and where it is applied to land. Table 1-1 (p. 5) identifies land application regulations that apply to Milorganite° fertilizer and filter cake. Tables 1-2 (p.6) and 1-3 (p.6) identify the limits that apply. The District implements and enforces an Industrial Waste Pretreatment Program to maintain metals concentrations that comply with the applicable limits. The District achieves pathogen reduction and vector attraction reduction through sludge processing, as fully described in this Biosolids Management Plan. A Wisconsin Pollutant Discharge Elimination System (WPDES) permit regulates operations of the water reclamation facilities. This permit includes pollutant limits and sampling requirements for biosolids. The WPDES permit effective April 1, 2019, Section 8.11, requires the District to provide this Biosolids Management Plan. W JONES ISLAND WASTEWATER TREATMENT PLANT PROCESS FLOW DIAGRAM EXCEss FLOry nr�ERSIaN -------------------------------------------------------------..._.....,...,...._�.-._... CHLORINE SCREW BAR GRIT PRIMARY AERATION 5ECCiVDARY CONTACT LAKE RAW PUMPS SCREEN- CHAMBERS CLARIFIERS BASINS ""' CLARIFIERS HAS PLANTMICHIGAN VASTEW4TER FIGH + EFFLUENT LEVEL �� M1 LOW LEVEL TC SOUTH 4 IRON SALTS SODIUM SHORE LOOS HYPCCHLOR17E RI.;JI =ITF ORI INLINE PUMP I..... _. �? 7F_. �. ...._._._.. ��.�.�. �-_._._--.—. .——._._._._.—.—.—.—.—.—._._._._._._._._ a. STATION I SCRERA NCS PRIMARY SOLIDS WASTE 0 ACT VA =D SOUTH SFDRE 0 I BIDSCLICS BC5OLID5 (p I � I I PRIMARY WASTE BQ5CLILlS TO LANDFILL DEBRIS SOLIDS RECEIVING I PROCESSING SCREENING POLYMERS INTERPLANT Q I "CT INLINETUNNEL IRON LIDS PUMPING I SKIMMINGS SYSTEM I H FROM 0 2LARIFIE4S FILTRATE ��Oy WAST SLUDGE SCLIDSTO A SKIMIM NOS THCRENING SOUTH SHORE fD (D I PROCESSING GRAVTYBELTS u, h, DUST Z N SOLIDS TREATMENT PRIMARY SOLIDS 0 v EOi BLEND EQIBLEND FUEL HEAT SLUDGE TANK TANK �• EQUALIZATION & L I BLENDING TANKS Z TURBINE ELECTRICAL ENERGY FUEL UU SB pp—t BULK DR SLUDGE PACKAGING CAKE FERRIC CHLORIDE PCLVMER HEAT DRIED MILORGANITE FERTILIZER STORAGE DRYING DEWATERING MILCRGANRE PRCDDCTICN FILTRATE LOST TO FERTILIZER PROCESSING OR LANDFILL SOUTH SHORE WASTEWATER TREATMENT PLANT PROCESS FLOW DIAGRAM -- ExcEss F ow oivEasiGn BAR GRIT PRIMARY AERATION 9EGONDRRY LAKE RAW SCREENS CHAMBERS CLARIFIERS BASINS CLARIFIERS CHLORINE CONTACT BASIN PLANT MICHIGAN ;TEWATERscux saM EFFLUENT 70 JONES IRON SALTS FOR P 9001UM O REMOVAL N SOLIDS BISULFITE GRIT SODIUM INLINE PUMP HYPOCHLORITE STATION SCREENINGS PRIMARY SOLIDS WASTE BIOSOLIDS Ir O POLYMER y SULIDSTO TO LANDFILL PRIMARY THICKENING JONES ISLAND O DEBRIS SOLI S n PROCESSING SCREENING INTERPLANT y CD SOLIDS PUMPING INLINE TUNNEL SKIMMINGS JONES N SYSTEM r FROM ISLAND .r CLARIFIERS SOLIDS � SKIMMINGS 0 METHANE PROCESSING STORAGE Imo. PRIMARY SOLIDS ANAEROBIC SOLIDS TREATMENT DIGESTION CENTRATE to treatmert 1 POLYMER UIGESTEU 610801ILl4 DIGESTED BIOSOLIUS ll� GBTs METHANE GAS STORAGE Digestors SLOWERRBOILERS DEWATEREG SOLIDS—[ S o STORAGE O a O LAND APPLICATION ijiL OR LANDFILL FILTER PRESS FILTRATEtc4.t—t ELECTRIC ENGINES GENERATORS Table 1-1 Applicable Land Application Regulations Product Metals Limits Pathogen Reduction Vector Attraction Reduction Federal Wisconsin Federal Wisconsin Federal Wisconsin Milorganite® 40 CFR 503.13(b)(3) NR 204.07(5)(c) 40 CFR 503.32(a)(3)(7) NR 204.07(6)(a)2c 40 CFR 503.33(b)(7) NR 204.07(7)(g) Fertilizer and Appendix B.B.2 "Class A Alternative 5" 40 CFR 503.32(a)(3)(1) NR 204.07(6)(a)2a "Class A Alternative 1" 40 CFR 503.32(a)(3)(6) NR 204.07(6)(a)2a "Class A Alternative 4" Filter Cake 40 CFR 503.13(b)(1) NR 204.07(5)(a) 40 CFR 503.32(b)(2) NR 204.07(6)(b)1 40 CFR 503.33(b)(1) NR 204.07(7)(a) "Class B Alternative 1" Table 1-2 Milorganite° Fertilizer Pollutant Limits Pollutant Limit Arsenic 41 mg/kg Cadmium 39 mg/kg Copper 1,500 mg/kg Lead 300 mg/kg Mercury 17 mg/kg Molybdenum 75 mg/kg Nickel 420 mg/kg Selenium 100 mg/kg Zinc 2,800 mg/kg PCBs 10 mg/kg Moisture 10% Fecal coliform 1,000 mpn/gTS Enteric Viruses 1 pfu/4gTS Helminth Ova 1/4gTS Table 1-3 South Shore Filter Cake Pollutant Limits Pollutant Limit Arsenic 75 mg/kg Cadmium 85 mg/kg Copper 4,300 mg/kg Lead 840 mg/kg Mercury 57 mg/kg Molybdenum 75 mg/kg Nickel 420 mg/kg Selenium 100 mg/kg Zinc 7,500 mg/kg PCBs 10 mg/kg Fecal coliform 2,000,000 mpn/gTS 2. Biosolids Processing Facilities Both Jones Island and South Shore include facilities to process biosolids. At Jones Island, the principal facilities are equalization and blending tanks, gravity belt thickeners, belt filter presses, and gas -fired rotary drum driers with associated equipment. Jones Island has day tanks for short-term (24 hours) finished product storage and silos for long-term finished product storage. At South Shore, the principal facilities are dissolved air flotation thickeners, anaerobic digesters, gravity belt thickeners, plate and frame presses, and a building for cake storage. Both facilities have pumps for transferring solids between Jones Island and South Shore using the Interplant Solids Pipeline. Tables 2-1 (p.8) and 2-2 (p. 8) summarize the biosolids facilities at Jones Island and South Shore. Table 2-1 Jones Island Biosolids Facilities* Unit Number Size Equalization Tanks 2 360,000 gallons each Gravity Belt Thickeners 4 1200 max gpm each Belt Filter Presses 24 55 gpm each Dryers 12 Diameter: 8 feet Length: 57.5 feet Day Tanks 4 Diameter: 12 feet Height: 60 feet Capacity per tank: 175 tons Storage Silos 12 Diameter: 26 feet Height: 80 feet Capacity per silo: 1,000 tons Interplant Solids Pipeline Pumps 4 Pumps 1 and 4 pump to 14" lines, 1200 gpm max, but pressure limited Pumps 2 and 3 pump to 12" lines, 900 gpm max, but pressure limited *As identified by the Contract Compliance Office in June 2019 Table 2-2 South Shore Biosolids Facilities* Unit Number Size Dissolved air flotation thickeners 6 1,240 pounds/hour Anerobic digesters 6 Digesters 6 and 8: 1.5 million gallons each Digesters 9, 10, 11, and 12: 3 million gallons each Storage Digesters 6 Digesters 1, 2, 3, 4, 5, and 7: 1.5 million gallons each Gravity Belt Thickeners 3 2-meter width (1) 1-meter width (2) Plate and Frame Presses 5 75' L x 12' W x 14' H, 151 plates per press. In general, each press can produce approximately 40 dry tons/24 hours of operation Cake storage hanger bays 4 Dimensions of each bay = 84' W x 170' L x 35' H. 1,700 wet tons of cake per bay Interplant solids pipeline pumps 3 dual phase skids, 2 750-800gpm max. 400-450 pumps per skid. Each typical. Pressure limited 200 psi pump motor = 250 hp. max, normal is 175 psi. *As identified by the Contract Compliance Office in June 2019 3. Milorganite° Fertilizer 3.A Production Process The Milorganite° fertilizer production process uses biosolids from the District's two water reclamation facilities: Jones Island and South Shore. Milorganite° fertilizer production occurs at Jones Island. Generally, the steps in the production process are: 1. Waste activated sludge mixes with anaerobically digested sludge 2. Thickening 3. Dewatering 4. Mixing of dewatered sludge with previously heat -dried sludge 5. Multi -pass rotary drum drying 6. Screening 7. Sampling, including nutrients, metals, moisture, fecal coliform, and PCBs 8. Storage 9. Shipping to bagging contractor 10. Bagging 11. Shipping to distributors Heat -drying occurs in twelve dryers in two groups of six. A recycling bin is at the end of each group of six dryers. From the recycling bin, most pellets (60%-70%) return to the dryers. The remaining pellets go to screens that separate pellets by size. Pellets that are larger than desired return to the drying system. Extensive product recycling occurs to produce a consistent product that complies with the nutrient and pellet size guarantees required for commercial fertilizers. Three recycling systems operate continuously: (1) from dryer to dryer, (2) from the recycling bin back to the dryers, and (3) from screening back to the recycling bin. A fourth recycling system is available for special conditions, such as low product temperature or conveyor failure. This fourth system operates around individual dryers and returns product from the dryer outlet directly back to the dryer inlet. For the drying process, Figure 3-1 (p. 15) provides a process flow diagram. 3.13 Pathogen Reduction Demonstration The District will demonstrate compliance with pathogen reduction demonstration requirements according to the hierarchy indicated in Table 3-1 (p. 21) and in Figure 3-2 (p. 16). 3.13.1 Primary Pathogen Reduction Demonstration: Heat Drying 3.13.1.a Product Temperature Each dryer contains a resistance temperature detector (RTD) at the end of its heated zone to measure product temperature. Temperatures will be recorded every minute or whenever the temperature changes, whichever is more frequent. According to the District's WPDES permit effective April 1, 2019, the average temperature for each discrete fifteen -minute interval is compared to the temperature required to demonstrate pathogen reduction (80°C/176°F). Dryer Discharge Product temperature is visible to operators on their data display screens. If product temperature falls below 1807, then automatic controls in each dryer recycle all product leaving the dryer back to the inlet of the dryer. In addition, an alarm is initiated to inform the operator that the temperature has dropped to or below 1807 and automatic recycle has been initiated. The operators then take appropriate steps to increase the product temperature. 3.13.1.1b Moisture The District will collect daily 24-hour composite samples after pellet sizing and before storage (WPDES Permit Sample Point 006). The District will analyze these samples for moisture. From the 24-hour period represented by the sample, the District will hold product until the District obtains results. If a result exceeds 10% moisture, then the District may re -analyze the original sample or re -sample to confirm the moisture content. Product with a high moisture content will be re -processed. If re -processing is not possible, then the District will manage this material as a Class B product or ship it to a landfill for disposal. 3.B.1.c Fecal Coliform — Heat Drying The District will collect one sample per week for fecal coliform after pellet sizing and before storage (WPDES Permit Sample Point 006). If a result exceeds 1,000 MPN/gTS, then the product will be re -processed. Before re -processing, the District may re -sample to confirm the fecal coliform concentration. If product is already shipped, then the District would recall it and re -process it. If re -processing is not possible, then product would be managed as a Class B product or shipped to a landfill for disposal. All recent sample results are below or near the level of detection, far below the limit, which indicates a minimal risk of fecal coliform problems. 3.13.2 Secondary Pathogen Reduction Demonstration: Recycling Bin Time and Temperature 3.B.2.a The Recycling Bins As described above, a recycling bin follows each train of six dryers. After multi -pass drying, product flows into the top of the recycling bin. From the bottom of the recycling bin, product flows in two directions. Most product returns to the dryers for further multi -pass heat -drying. The remaining product goes to screening. The bins have a capacity of 30 tons. The typical operating range is 15 to 20 tons and retention times of 15 to 45 minutes. Detention time in the bins varies according to how full they are. The bins are not heated. However, the large mass of continuously arriving hot product usually maintains a temperature higher than 70°C (1587). Product cools as it drops through the bin, making the temperature at the bottom of the bin the lowest temperature. Although the District operates two trains of dryers, the District has three recycling bins. One bin serves only the north train of dryers. A second bin serves only the south train of dryers. A third bin can be used by either train of dryers and is used when the primary bin for a train of dryers is not operational. 10 3.B.2.b Product Temperature in the Recycling Bins Three RTDs near the bottom of each bin provide product temperature. Temperatures are recorded every minute or whenever the temperature changes, whichever is more frequent. According to the District's WPDES permit effective April 1, 2019, the average temperature for each discrete fifteen -minute interval is used to determine compliance. Recycling bin temperature is continuously available to operators. Temperature measurement at the recycling bins was fully operational beginning April 1, 2019. 3.B.2.c Time in the Recycling Bins The District calculates detention time in a recycling bin using the rate of the mass entering the recycle bin and the mass of the bin. Several weigh elements located on the recycle bin, recycle product conveyors, and dryer feed system continuously measure the rate of the mass entering the recycle bin and the mass of the recycle bin. The District continuously collects this information and this information is continuously available to operators. The District performed eleven tracer studies to determine how actual detention time compares to the calculated detention time. The worst -case result found the ratio of the actual detention time to the calculated detention time to be 0.73. In response, the District multiplies the calculated detention time by 0.73 when determining compliance. Tracer study results are available upon request. 3.B.2.d Compliance Determination Using "Equation 2" from 40 CFR 503.32(a)(3)(ii)(A)7, the District will continuously calculate a required temperature for the current detention time, based upon current bin mass, entering mass flows, and the adjustment factor. To comply, the product temperature must be higher than the required temperature. 3.B.2.e Use of Time and Temperature If a fifteen minute in -drum product temperature is below the required temperature at any individual dryer, then the District will use recycling bin time and temperature to demonstrate pathogen reduction for the group of six dryers that includes the dryer with the low temperature. Use of time and temperature will continue until 40 minutes after all in -drum product temperatures are higher than the required temperature. 40 minutes is the worst -case product travel time from the dryer farthest from the recycling bin to the outlet of the recycling bin. If time and temperature does not show compliance, then a gate from the recycle bin to screening will automatically close, stopping product flow to screening and recycling all product back to the dryers. In this configuration, all product will return to the dryers. This gate will automatically reopen when time and temperature shows compliance. If this gate fails to close or the temperature and time requirements are not achieved, then the District will segregate the produced material. Depending upon the circumstances, the District will re -process it, sample it for viruses and helminth ova, distribute it as a Class B Product, or dispose of it in a landfill. 11 3.13.2A Fecal Coliform —Time and Temperature Fecal coliform analysis will occur as described above in sec. 3.13.1.c. 3.13.3 Tertiary Pathogen Reduction Demonstration: Pathogen Analysis If both in -drum temperatures and time and temperature do not demonstrate compliance, then the District will segregate product. For short-term product storage, the District has four "day tanks." Each of these tanks has a capacity of approximately 175 tons. For long-term product storage, the District has twelve silos and each silo has a capacity of approximately 1,000 tons. The preferred approach to product management will be to re -process the segregated product. If re -processing is not practical, then the preferred option will be to demonstrate Class A status by sampling the segregated product for fecal coliform, enteric viruses, and helminth ova. If the District proceeds with pathogen analysis, then the District will hold the segregated product until the District receives the analytical results and the results comply. In this case, the District will limit distribution of this product to Wisconsin or other states that accept this pathogen reduction demonstration approach. Alternatively, instead of pathogen testing, the District may decide to distribute the segregated sludge as a Class B product or send it to a landfill for disposal, depending upon the availability of land for bulk application, the availability of space in the silos for extended storage, and other factors. 3.0 Vector Attraction Reduction Demonstration The primary solids in Milorganite° fertilizer will be stabilized using anaerobic digestion. Therefore, Milorganite° fertilizer will comply with the vector attraction reduction demonstration requirements of 40 CFR 503.33(b)(7) and Wis. Adm. Code, sec. NR 204.07(g), which require a solids concentration of 75% or greater (<25% moisture) for products with stabilized primary solids. As noted above, the heat drying process reduces moisture to 10% or less. The sampling point for moisture is after sizing and before short-term storage (WPDES Permit Sample Point 006). 3.1) Sampling Figure 3-3 (p. 17) provides a process flow diagram showing the locations of the production, shipping, and bagging sample points. 3.D.1 Production Sample Point The production sample point is Sample Point 006 in the WPDES permit. It is at Jones Island, in Building 258, on the sixth floor. It is after sizing and before short-term storage. Product is sampled as it is falling in a chute while product is on its way to the day tanks. Figure 3-4 (p. 18) is a picture of the production sample point. The sample point has a sampler that collects an aliquot for every four tons of production. A scale on an upstream belt conveyor triggers the sampler. Daily composite samples are collected from 5 am to 5 am whenever production is occurring. Also, the sample point has a hatch for collecting grab samples. 12 Weekly composite samples are collected by combining daily samples in an amount proportional to overall production for a seven-day period defined as Sunday through Saturday. Each weekly sample is also analyzed for mercury and water extractable phosphorus. One weekly composite sample per month is analyzed for total Kjeldahl nitrogen. Table 3-2 (p. 22) shows the parameters for which sampling occurs, sample types, and the frequency of analysis. 3.D.2 Shipping Sample Point The shipping sample point is Sample Point 008 in the WPDES permit. It is at Jones Island, in Building 259, on the third floor. From storage in silos, Milorganite° fertilizer is shipped in bulk using trucks or railcars. Trucks can hold up to 25 tons of product and railcars can hold up to 100 tons of product. The District can load only one truck or one railcar at one time. Composite samples are taken as described below. The composite sampler for shipping is located just upstream of the loadout point, immediately after the addition of dust suppressant. Figure 3-5 (p. 19) provides a picture of the composite sampler. Both railcars and trucks are sampled at the same location. Railcars are loaded at a rate of 30 to 40 tons/hour. When loading railcars, the composite sampler is set to take an aliquot every 390 seconds. The sample duration for each aliquot is 4 seconds, which provides an aliquot weight of approximately 150 grams. Typically, filling a railcar requires 3.5 hours. Therefore, each railcar load is sampled about 32 times. From the roughly 4000-gram sample, 500 grams are used to perform an in-house sieve analysis for particle size QA/QC. The remaining is sent to the MMSD Laboratory for additional analysis. Trucks are loaded at a rate of 30 to 40 tons/hour. When loading trucks, the composite sampler is set to take an aliquot every 150 seconds. The sample duration for each aliquot is 4 seconds which provides an aliquot weight of about 150 grams. Typically, filling a truck requires 1 hour. Therefore, each truckload is sampled approximately 24 times. Of the roughly 4000-gram sample, 500 grams are used to perform an in-house sieve analysis for particle size QA/QC. The remaining sample is sent to the MMSD Lab for additional analysis. When loading either trucks or railcars, to grab the sample for fecal coliform, the District uses the sampler to capture product from the conveyor. Table 3-3 (p. 23) shows the parameters for which sampling occurs, sample types, and the frequency of analysis. 3.D.3 Bagging Sample Point Although some Milorganite° fertilizer is shipped in bulk to customers, most Milorganite° fertilizer is bagged for retail distribution. The bagging contractor is Kinder Morgan, 1900 South Harbor Drive, Milwaukee. Railcars transport product to the bagging facility, which is approximately one mile south of the District's Jones Island facility. Based on customer demand, product can be bagged in a variety of sizes: 5 pounds, 32 pounds, 50 pounds, % ton, and 1 ton. 13 Veolia staff will grab a sample from bagged product once per month. A random sealed retail bag will be taken from the bagging conveyor, opened and sampled. Figure 3-6 (p. 20) shows where sampling occurs. Typically, sampling will occur on the first Tuesday of the month. If bagging is not occurring, then Veolia staff will visit on subsequent Tuesdays until a sample is collected. Table 3-4 (p. 23) shows the parameters for which sampling occurs, sample types, and the frequency of analysis. This location is WPDES Permit Sample Point 009. 3.F Contingency Plan for Handling Noncompliant Product Management of noncompliant product will depend upon the type of noncompliance and the options available at the time of the noncompliance. Beneficial reuse will always be preferred. However, bulk land application may occur only if product complies with Class B requirements and land is available. If land is unavailable or product does not comply with Class B requirements, then the District will ship the product to a landfill. Regarding results for pathogens, moisture, and chemical pollutants, analysts will constantly monitor their results. If analysts identify unusually high results, then analysts will inform operational staff. In addition, operational staff will monitor results as the results become available to identify potential problems. 3.F.1 Temperature Noncompliance If product does not comply with dryer discharge product temperature requirements, then the District will use a secondary compliance method of time -temperature in the recycle bins, as described in Section 3.13.2.e. above. If the time -temperature method in the recycle bins does not comply, then the District will segregate and re -process the product to meet the applicable standards. Alternatively, the District may land apply this product as a Class B sludge or ship it to a landfill, depending on the issues and the conditions at the facility. 3.F.2 Pathogen Noncompliance Noncompliant material will either be re -processed through the sludge drying cycle as described in Section 3.13.1.c. above, land applied as a Class B sludge, or shipped to a landfill, depending on the issues and the conditions at the facility. 3.F.3 Moisture Noncompliance If a moisture concentration is greater than 10%, then this product will be segregated and returned to the drying process, as allowed by facility conditions. If conditions do not allow re - drying, then this material will be land applied as a Class B sludge or shipped to a landfill. 3.F.4 Chemical Noncompliance Noncompliant material will either be land applied in bulk with loadings tracked or sent to a landfill, depending on the magnitude of the problem, the availability of land, opportunities to blend product to reduce concentrations, and other conditions. 14 Sludge CA Drying and Recycle System Schematic Recycle Feed to Feed to dryer, dryer in Dry Dry Tons/Day Tons/Day (Typi I a I M assj (Typica Mass) 18 I181818 180 180 —+I 188 � 196 Recycle Product returning from Recycle Bin, Dry Dryer? DryM MW Dryer10 Dryerl1 Tons/Day jTypical Mass) • • 502� 4-- ------,__. .. A-. ..- -- ---- Dryer, Dryer2 Drysr3 07er4 DgwS 180 18 180 7 ISO 1 18 160 4'118 r Temperature Monitoring Device Dryerl2 W E 5 > Gate to CEassiFicatian 72 RECYCLE BIN 1• 502 L RECYCLE BIN 1 I a* 72 RECYCLE BIN 21 I South Dryers and recycle system are Mirror Image of the North V' Prepa red �y Sid Aro ra J un e 2019 no O Cq D) 3 rr (D T7 (D rt N I T v� rD —. m -0 �—' 7 Condition Met with Recycle mass <25 tons Store In Day Tank Result is No - CDllectsample and Segregate to a Silo IL - — r Class B Land Application or Landfill NO W L Dewatered Sludge 'M Dryer Discharge Sample ProductTemperature and Point010 Recycling Bin Time and Temperature Landfill Sample Point006 Railcarto Bagging Sample Point009 Sample Point008 Railcar Bulk Distribution Truckload Bagged Distribution Truckload Bulk Distribution 3 Figure 3-4 Milorganite° Fertilizer Production Sample Point 18 Figure 3-5 Milorganite° Fertilizer Shipping Sample Point 19 Table 3-1 Pathogen Reduction Demonstration Hierarchy Method Parameters Measured Sample Point Citation Heat Drying Class A — Alternative 5 Fecal coliform After screening 40 CFR 503.32(a)(3)(7) and Appendix B.B.2 NR 204.07(6)(a)2c Product temperature In -dryer at the end of the heated zone Product moisture After screening Time and Temperature Class A — Alternative 1 Fecal coliform After screening 40 CFR 503.32(a)(3)(1) NR 204.07(6)(a)2a Temperature Recycling bin Time Recycling bin Pathogen Testing Class A — Alternative 4 Fecal coliform Enteric viruses Helminth ova Silo storage 40 CFR 503.32(a)(3)(6) NR 204.07(6)(a)2a 21 Table 3-2 Milorganite® Fertilizer Production Sampling and Analysis Parameter Sample Frequency Sample Type Analytical Method Laboratory As, Cd, Cu, Fe, K, Mo, Ni, P, Pb, Se, Zn Daily 24-hour mass -weighted composite EPA 6010C District Al, B, Cr, Co Monthly 24-hour mass -weighted composite EPA 6010C District Hg Weekly Weekly mass -weighted composite EPA 7471B Contract PCB Aroclors Daily 24-hour mass -weighted composite EPA 8082 Contract Dioxin Toxic Equivalents: Dioxins, Furans, and PCB congeners* Monthly 24-hour mass -weighted composite EPA 1668A EPA 8290 Contract Priority Pollutants - volatile organic compounds Semi-annually Grab EPA 8260C Contract Priority Pollutants - Semi -volatile organic compounds, pesticides, PCB Aroclors, metals, cyanide Semi-annually 24-hour mass -weighted composite EPA 8270D EPA 8081B EPA 8082A EPA 9012B EPA 6010C EPA 7471B SM 4500 Contract Nitrogen, ammonia Monthly 24-hour mass -weighted composite AOAC 2.065 District Nitrogen, nitrate Monthly 24-hour mass -weighted composite AOAC 930.01 District Nitrogen, total Kjeldahl Monthly Weekly mass -weighted composite AOAC 955.04 District Nitrogen, water insoluble Monthly 24-hour mass -weighted composite AOAC 945.01 District Phosphorus, water extractable Quarterly Weekly mass -weighted composite DNR/Penn State District Total volatile solids Monthly 24-hour mass -weighted composite SM 2540G District Moisture Daily 24-hour mass -weighted composite SM 2540G District Fecal Coliform Weekly Grab EPA 1680 District * Appendix 4 shows specific dioxin, furan, and PCB congeners and toxic equivalency factors 22 Table 3-3 Milorganite° Fertilizer Shipping Sampling and Analysis Parameter Sample Frequency Sample Type Analytical Method Laboratory Moisture Monthly Time composite SM 254OG District Fecal Coliform Monthly Grab EPA 1680 District Table 3-4 Milorganite° Fertilizer Bagging Sampling and Analysis Parameter Sample Frequency Sample Type Analytical Method Laboratory Moisture Monthly Grab SM 254OG District Fecal Coliform Monthly Grab EPA 1680 District 23 4. South Shore Filter Press Cake 4.A Production Process From both Jones Island and South Shore, all primary sludge is anaerobically digested at South Shore. Also, when needed to control solids levels and when space in the digesters is available, waste activated sludge from South Shore also goes to the digesters, after thickening using dissolved air flotation thickeners. South Shore produces cake from the sludge produced by digesters, using four plate and frame presses. A fifth press is present, but it is not operational. Cake is typically in the range of 19% to 28% solids at the time of production. The presses do not operate on a routine schedule. The presses will operate as needed to reduce excess solids levels to the preferred level. The amount of sludge processed by the presses during each run will vary. The presses will operate at least once per year to confirm their functionality. South Shore has four covered hanger bays for cake storage. Each hanger bay can store up to 1,700 wet tons of cake. Figure 4-1 (p. 28) shows pictures of the hanger bays. In the rare cases where cake inventory exceeds the capacity of these hanger bays, the District will store cake in on -site lagoons, which were originally constructed for liquid sludge. The District will cover any cake stored in a lagoon. A contractor will land apply cake as Class B biosolids. Land application of the cake depends upon the availability of the contractor, the availability of agricultural land and the weather. Therefore, land application is not always feasible each year. If space is insufficient to store cake, then landfill disposal will occur. 4.13 Pathogen Reduction Demonstration Sampling before land application will demonstrate a fecal coliform concentration less than 2,000,000 MPN/gTS as a geometric mean of seven samples. 4.0 Vector Attraction Reduction Demonstration Sampling before and after digestion will demonstrate a total volatile solids reduction of at least 38%. 4.C.1 Digester Inlet Total Volatile Solids Sampling Characterizing sludge being digested requires sampling three different sludges: Jones Island primary sludge, South Shore primary sludge, and South Shore waste activated sludge. Figure 4- 2 (p. 29) shows these sampling locations. Volatile solids reduction calculations use results for South Shore waste activated sludge, only when this sludge is being digested. 4.C.1.a Jones Island Primary Sludge Weekly Composite Analyzed for Volatile Solids Once per Week Samples are obtained by the Treatment Plant Operator 3 — Preliminary Treatment (TPO-3) in the basement of the Preliminary Treatment Building (Building 203) from an in -line sample port. Three times per 12-hour shift, the TPO-3 obtains a 166 ml grab sample from the in -line sample port and adds it to a 1-liter bottle to obtain a 24-hour composite sample. The 1-liter bottle is 24 mixed and 145 ml aliquot is poured into a 1-liter bottle for the weekly composite sample. The weekly composite sample will be stored in a refrigerator until the sample is complete. The first aliquot of the weekly composite sample is obtained on Tuesday and subsequent daily aliquots are added through Monday of the following week to create the weekly composite sample. On Tuesday, the weekly composite sample is delivered to the MMSD Laboratory via contract courier on ice for volatile solids analysis. 4.C.1.b South Shore Primary Sludge Weekly Composite Analyzed for Volatile Solids Once per Week Samples are obtained by the Treatment Plant Operator 4 — Primary Treatment on the lower level Preliminary Treatment Building 303 from an in -line sample port. The automatic sampler creates a time composite sample over 24-hours. This 24-hour composite sample is mixed and a 145 ml aliquot is poured into the 1-liter bottle for the weekly composite sample. The weekly composite sample bottle is stored in a refrigerator until the sample is complete. The first aliquot of the weekly composite is obtained on Tuesday and subsequent aliquots are added through Monday of the following week to create weekly composite sample. On Tuesday, the weekly composite sample is delivered to the MMSD Laboratory via contract courier on ice for volatiles solids analysis. 4.C.1.c South Shore Waste Activated Sludge Daily Composite Analyzed for Volatile Solids Three Times per Week Manual grab time proportional samples are obtained by the Treatment Plant Operator 4 — Secondary Treatment in the basement of the East Plant and West Plant pipe galleries, Buildings 332 and 331 respectively, from an in -line sample port. Three times per 12-hour shift, the TPO-4 obtains a grab sample from the in -line sample port independently from the East Plant sample port and the West Plant sample port. After 24 hours, the daily composite sample fills a 1-liter bottle. Daily composite samples are started on Monday, Wednesday, and Saturday, at 5:00 a.m. and are completed at 5:00 a.m. the following day. Samples are sent to the MMSD Laboratory for analysis on Tuesday, Thursday, and Sunday. Samples are refrigerated during collection and transported on ice by contract courier service to the MMSD Laboratory. At the MMSD Laboratory, the two samples, East Plant and West Plant, are combined and analyzed for volatile solids. 4.C.2 Digester Outlet Total Volatile Solids Sampling and Analysis For South Shore digested sludge, a weekly composite sample is analyzed for volatile solids once per week. A six-inch line and an eight -inch line transports digested sludge from the digesters to the South Shore wet well, from which this sludge is pumped to Jones Island. Only one line is in service at any time. Each digested sludge line has an in -line time proportional composite sampler. Samples are obtained by the Treatment Plant Operator 4 — Secondary Treatment in the basement of Sludge Thickening Building 358 from an in -line sample port. The automatic 25 sampler creates a time composite sample over 24 hours. Aliquots from the daily composite sample are used to prepare the weekly composite sample. This weekly composite sample is stored in a refrigerator until the complete weekly composite sample is obtained. The first aliquot is obtained on Tuesday and sampling continues through Monday of the following week to create the weekly composite sample. On Tuesday, the weekly composite sample is sent to the MMSD Laboratory via contract courier on ice for volatile solids analysis. Figure 4-3 (p. 32) shows the digested sludge sampling locations. 4.C.3 Volatile Solids Reduction Calculation Using the outlet volatile solids concentration and a weighted average for the inlet volatile solids concentrations, a percent reduction is calculated using the Van Kleeck Method (For example, see Control of pathogens and Vector Attraction in Sewage Sludge, U.S. Environmental Protection Agency, 2003 Appendix Q. Where: %VSR — (V Sin — VSout) x 100 VSi, — VSin X VSout) %VSR = volatile solids reduction VSin = fractional volatile solids of raw biosolids fed to digester, kg/kg. For the District, this value is a weighted average calculated based on daily flow and VS composite data for JIPSD, SSPSD, and SSWAS. VSout = fractional volatile solids of digested biosolids, kg/kg The District will perform this calculation once per week, using weekly data. 4.D Sampling for Pathogens, Chemical Pollutants, and Nutrients For pathogens, chemical pollutants, and nutrients, the sampling point is at South Shore, Building 385, the hanger bays for cake storage. This location is Sample Point 005 in the WPDES permit. Before land application, the District will grab seven samples from locations throughout the stored cake. The District will analyze each of these samples for fecal coliform. From each of the seven samples, the District will mix equal masses from each grab sample into one composite sample. The District will analyze the composite sample for arsenic, cadmium, copper, lead, mercury, molybdenum, nickel, selenium, zinc, nitrogen — total Kjeldahl, nitrogen - ammonia, phosphorus, water extractable phosphorus, potassium, and moisture. Once during the permit term, the District will analyze cake for PCBs. If the District intends one land application event involving cake from multiple runs of the presses, then the District will sample each run separately. Table 4-1 (p. 33) summarizes filter cake sampling frequency, sample analysis, and the laboratory performing the analysis. 26 4.E Contingency Plan for Noncompliant Cake The District will review sample results before land application. If any parameter does not comply with the applicable limits, then landfill disposal will occur. 27 Figure 4-1 South Shore Cake Storage Bays W., Figure 4-2 Digester Feed Sampling Locations Figure 4-2A Jones Island Primary Sludge Sample Location v A. 8 n 6 ,l a 'it r 29 Figure 4-2B South Shore Primary Sludge Sample Location 30 Figure 4-2C South Shore East Plant Waste Activated Sludge Sampling Location 31 A Figure 4-3 Digested Solids Samplers fj 32 Table 4-1 South Shore Filter Cake Sampling and Analysis Parameter Sample Sample Type Analytical Laboratory Frequency* Method As, Cd, Cu, K, Mo, Ni, P, Pb, Se, Zn Before land Manual composite from seven grab EPA 6010C District application samples Hg Before land Manual composite from seven grab EPA 7471B Contract application samples PCB Aroclors Once per permit Manual composite from seven grab EPA 8082 Contract term samples Nitrogen, ammonia Before land Manual composite from seven grab AOAC 2.065 District application samples Nitrogen, total Kjeldahl Before land Manual composite from seven grab AOAC 955.04 District application samples Phosphorus, water extractable Before land Manual composite from seven grab DNR/Penn State District application samples Total volatile solids Before land Grab SM 2540G District application Moisture Before land Manual composite from seven grab SM 2540G District application samples Fecal Coliform Before land Seven grab samples EPA 1680 District application *Filter cake production is unscheduled and unpredictable. To test equipment, production occurs at least once per year for one week or less. Production may occur at other times if necessary to reduce solids levels. Production from each run is segregated during storage before land application. The District samples each production run before land application. For example, if land application involves two production runs, each run would be sampled separately. Land application occurs only after results are received and reviewed to confirm compliance. 33 5. Jones Island Filter Press Cake At Jones Island, the District can send cake from belt filter presses out of the north side of the dewatering and drying facility. The twelve north belt filter presses can dewater sludge to approximately 18% solids. A series of three belt conveyers can divert cake from the normal process path, bypassing the north dryers, and send the cake out the north side of the dewatering and drying building. The cake drops into trucks for transport to a landfill. The District would use this option only if equipment issues or chemical contamination prevent beneficial reuse. Therefore, from this location, the District will send cake only to a landfill. Figure 5-1 (p. 35) shows the truck loading chute. This location is Sample Point 010 in the WPDES permit. If this option is used, then the District will grab a sample of cake for moisture; arsenic, cadmium, copper, lead, mercury, molybdenum, nickel, selenium, and zinc; and any other parameters required by the landfill. During a test run on February 21, 2019, pressed cake from the north belt filter presses was discharged out the north side of the building into trucks destined for landfill. Approximately 131.3 wet tons at about 16% solids was generated over a 6-hour period. Samples were taken before the test run of the equipment and analyzed to create a profile for the landfill. Also, samples were taken during the February 21 test run and analyzed for PCBs to satisfy the requirement in sec. 7.2.6.6 of the WPDES permit to analyze the filter press cake for total PCBs once during 2019. The District is planning to design and construct a similar system for the south side of the dewatering and drying building. 34 irf !A mok _.Nm mm im 6. Quality Assurance and Quality Control 6.A Product Quality As described above, the District will use sampling and analysis to evaluate compliance with the applicable requirements. Samples move to the laboratory and results move from analysts to process management staff according to the following steps. 1. When samples arrive, laboratory staff will thoroughly review them for proper identification, documentation, proper preservation, proper containers, and compliance with other requirements. The Chain of Custody will document this review. Any anomalies will be addressed before analysis. 2. Before samples are shipped to other laboratories for analysis, laboratory staff will prepare and ship the samples according to all applicable method and Chain of Custody procedures. 3. In all cases, analysts will have all required training completed and documented before performing analyses. 4. All analytical results will be reviewed by a peer or supervisor for conformance to quality assurance and quality control specifications. Peer -reviewed results are then uploaded into the Laboratory Information Management System (LIMS), an electronic repository of analytical data. 6. For moisture analysis, laboratory analysts will monitor daily results. Analysts will alert laboratory management when a moisture content of a Milorganite° fertilizer sample exceeds 10%. Laboratory management will inform the Contract Compliance Office of the exceedance. The Contract Compliance Office will collaborate with Veolia to achieve compliance. The response may include additional testing, segregation, reprocessing, or other action. 7. Results from LIMS are automatically transferred to a Hach Water Information Management Solution (WIMS) database, an electronic repository of analytical data, at periodic intervals throughout the day. District and Veolia personnel use Hach WIMS for operational and compliance information. 8. The Contract Compliance Office will review results as they become available, comparing the results to permit and contract limits. 9. The laboratory will prepare and distribute monthly reports that contain analytical results, including data qualifiers, detection limits, and comments. The Contract Compliance Office and the Legal Services Department will review these reports before the District provides the results to the Wisconsin Department of Natural Resources or other states. W. 6.13. Product Temperature Data Quality Review 1. The temperature measuring devices installed in the dryers and recycle bins transmit the measured temperatures on a real-time basis to displays that operators continuously monitor. 2. Also, operators continuously monitor the recycle bin detention time and the required temperature to demonstrate compliance with time and temperature requirements. 3. All the temperature monitoring devices are maintained by the Veolia maintenance personnel per the equipment O&M manual. 4. The District's SCADA system stores this information and then the data is transferred to Hach WIMS data management software as 15-minute averages. 5. The 15-minute average temperatures are compiled in graphs and sent to the Contract Compliance and Veolia staff daily for review. 6. The Contract Compliance Office will notify and discuss with Veolia of any excursions or abnormalities in the data. 7. Veolia staff will investigate any excursions or abnormalities in the data and document them. 8. The District will compile the temperature data, along with the operation observation notes, in monthly Milorganite° fertilizer compliance Reports. 6.0 Laboratory Quality Assurance and Quality Control The MMSD Central Laboratory operates under a quality system that applies to all samples received and analyzed at the laboratory. The Central Laboratory analyzes samples for fecal coliform, nutrients, solids, metals, and physical characteristics. Contract laboratories analyze organic contaminants and specialized inorganic parameters. The MMSD Central Laboratory and the laboratories analyzing biosolids under contract will comply with the hold times required by 40 CFR Part 503.8, 40 CFR Part 136, and the Wisconsin Administrative Code, Chapter NR 219. The Central Laboratory and the laboratories under contract will provide appropriate containers and preservatives to sample collectors. Veolia Water Milwaukee or Contract Compliance Office staff sample Milorganite° fertilizer and the District other biosolids. Personnel from the MMSD Central Laboratory do not collect samples. However, after collection and receipt, Central Laboratory staff may send samples to a contract laboratory for analyses the Central Laboratory does not perform. The Central Laboratory is certified or accredited by the Wisconsin Department of Natural Resources (DNR); the Wisconsin Department of Agriculture, Trade, and Consumer Protection; and the Florida Department of Health, according to the NELAC Institute (TNI) Standard (National Environmental Laboratory Accreditation Program (NELAP)). The laboratories receiving and analyzing samples under contract for organic compounds and specialized inorganic parameters operate under verifiable quality systems and are certified, at a minimum, by the Wisconsin DNR, as applicable for the parameters analyzed. In most cases, contract laboratories are also accredited to the TNI Standard (NELAP), a recognized national standard. 37 Quality assurance and quality control procedures for the Central Laboratory are summarized in a comprehensive Quality Manual. The procedures in the Manual are complemented by Standard Operating Procedures (SOPs) and Quality Control Summary Sheets. The following appendices describe the Central Laboratory's quality system in more detail. • Appendix 5: MMSD Central Laboratory Quality Manual • Appendix 6: Quality Control Requirement Summary Sheet Examples • Appendix 7: Sample Receiving Standard Operating Procedure • Appendix 8: Chain of Custody Templates • Appendix 9: Summary of Biosolids Analytical Methods, Holding Times, Preservation, and Frequency of Analysis Documents describing the quality systems of laboratories under contract can be procured and submitted on request. W. Appendix 1 Standards for the Use and Disposal of Sewage Sludge 40 CFR 503 (Excerpts) Sampling and Analysis (503.8) Pollutant Limits (503.13) Record Keeping (503.17 Pathogen Reduction (503.32) Vector Attraction Reduction (503.33) Appendix B.B.2 40 CFR 503.8 Sampling and analysis. (a) Sampling. Representative samples of sewage sludge that is applied to the land, placed on a surface disposal site, or fired in a sewage sludge incinerator shall be collected and analyzed. (b) Methods. The materials listed below are incorporated by reference in this part. These incorporations by reference were approved by the Director of the Federal Register in accordance with 5 U.S.C. 552(a) and 1 CFR part 51. The materials are incorporated as they exist on the date of approval and notice of any change in these materials will be published in the Federal Register. They are available for inspection at the HQ Water Docket Center, EPA/DC, EPA West, Room B102, 1301 Constitution Ave., NW., Washington, DC, and at the National Archives and Records Administration (NARA). For information on the availability of this material at NARA, call 202-741-6030, or go to: hqp://www.archives.gov/federal register/code_of federal regulations/ibr locations.html. Copies may be obtained from the standard producer or publisher listed in the regulation. The methods in the materials listed below (or in 40 CFR part 136) shall be used to analyze samples of sewage sludge. (1) Enteric viruses. ASTM Designation: D 4994-89, "Standard Practice for Recovery of Viruses From Wastewater Sludges", 1992 Annual Book of ASTM Standards: Section 11 - Water and Environmental Technology, ASTM, 1916 Race Street, Philadelphia, PA 19103-1187. (2) Fecal coliform. Part 9221 E. or Part 9222 D., "Standard Methods for the Examination of Water and Wastewater", 18th Edition, 1992, American Public Health Association, 1015 15th Street, NW., Washington, DC 20005. (3) Helminth ova. Yanko, W.A., "Occurrence of Pathogens in Distribution and Marketing Municipal Sludges", EPA 600/1-87-014, 1987. National Technical Information Service, 5285 Port Royal Road, Springfield, Virginia 22161 (PB 88-154273/AS). (4) Inorganic pollutants. "Test Methods for Evaluating Solid Waste, Physical/Chemical Methods", EPA Publication SW-846, Second Edition (1982) with Updates I (April 1984) and II (April 1985) and Third Edition (November 1986) with Revision I (December 1987). Second Edition and Updates I and II are available from the National Technical Information Service, 5285 Port Royal Road, Springfield, Virginia 22161 (PB-87-120-291). Third Edition and Revision I are available from Superintendent of Documents, Government Printing Office, 941 North Capitol Street, NE., Washington, DC 20002 (Document Number 955-001-00000-1). (5) Salmonella sp. bacteria. Part 9260 D., "Standard Methods for the Examination of Water and Wastewater", 18th Edition, 1992, American Public Health Association, 1015 15th Street, NW., Washington, DC 20005; or Kenner, B.A. and H.P. Clark, "Detection and enumeration of Salmonella and Pseudomonas aeruginosa", Journal of the Water Pollution Control Federation, Vol. 46, no. 9, September 1974, pp. 2163- 2171. Water Environment Federation, 601 Wythe Street, Alexandria, Virginia 22314. (6) Specific oxygen uptake rate. Part 2710 B., "Standard Methods for the Examination of Water and Wastewater", 18th Edition, 1992, American Public Health Association, 1015 15th Street, NW., Washington, DC 20005. (7) Total, fixed, and volatile solids. Part 2540 G., "Standard Methods for the Examination of Water and Wastewater", 18th Edition, 1992, American Public Health Association, 1015 15th Street, NW., Washington, DC 20005. 40 CFR 503.13 Pollutant limits. (a) Sewage sludge. (1) Bulk sewage sludge or sewage sludge sold or given away in a bag or other container shall not be applied to the land if the concentration of any pollutant in the sewage sludge exceeds the ceiling concentration for the pollutant in Table 1 of § 503.13. (2) If bulk sewage sludge is applied to agricultural land, forest, a public contact site, or a reclamation site, either: (i) The cumulative loading rate for each pollutant shall not exceed the cumulative pollutant loading rate for the pollutant in Table 2 of § 503.13; or (ii) The concentration of each pollutant in the sewage sludge shall not exceed the concentration for the pollutant in Table 3 of § 503.13. (3) If bulk sewage sludge is applied to a lawn or a home garden, the concentration of each pollutant in the sewage sludge shall not exceed the concentration for the pollutant in Table 3 of § 503.13. (4) If sewage sludge is sold or given away in a bag or other container for application to the land, either: (i) The concentration of each pollutant in the sewage sludge shall not exceed the concentration for the pollutant in Table 3 of § 503.13; or (ii) The product of the concentration of each pollutant in the sewage sludge and the annual whole sludge application rate for the sewage sludge shall not cause the annual pollutant loading rate for the pollutant in Table 4 of § 503.13 to be exceeded. The procedure used to determine the annual whole sludge application rate is presented in appendix A of this part. (b) Pollutant concentrations and loading rates - sewage sludge - (1) Ceiling concentrations. TABLE 1 OF § 503.13 - CEILING CONCENTRATIONS Pollutant Ceiling concentration (milligrams per kilogram) 1 Arsenic 75 1 Cadmium E— 85 —:1 Copper 4300 Lead 840 Mercury C 57 Molybdenum C 75 Nickel � 420 Selenium 100 Zinc C 7500 1 Dry weight basis. (2) Cumulative pollutant loading rates. TABLE 2 OF § 503.13 - CUMULATIVE POLLUTANT LOADING RATES Pollutant L2m ulative pollutant loading rate (kilograms per hectare) Arsenic C 41 Cadmium C 39 Copper 1500 Lead 300 Mercury 17 Nickel 420 [Selenium ]� 100 [Zinc F-- - 2800 (3) Pollutant concentrations. TABLE 3 OF § 503.13 - POLLUTANT CONCENTRATIONS [Pollutant Monthly average concentration 11 (milligrams per kilogram) 1 Arsenic -� 41 J FCadmium ] 39 Lcopper ]= 1500 [Lead 300 [Mercury ]C 17 —:1 [Nickel ]C 420 Selenium 100 [ Zinc�C 2800 1 Dry weight basis. (4) Annual pollutant loading rates. TABLE 4 OF § 503.13 - ANNUAL POLLUTANT LOADING RATES Pollutant Annual pollutant loading rate IL (kilograms per hectare per 365 day period) Arsenic —1E 2.0 Cadmium IF 1.9 Copper Lead Mercury Nickel Seleniu Zinc 75 15 0.85 21 5.0 140 40 CFR 503.17 Recordkeeping (a) Sewage sludge. (1) The person who prepares the sewage sludge in § 503.10(b)(1) or (e) shall develop the following information and shall retain the information for five years: (i) The concentration of each pollutant listed in Table 3 of § 503.13 in the sewage sludge. (ii) The following certification statement: I certify, under penalty of law, that the information that will be used to determine compliance with the Class A pathogen requirements in § 503.32(a) and the vector attraction reduction requirement in [insert one of the vector attraction reduction requirements in § 503.33(b)(1) through § 503.33(b)(8)] was prepared under my direction and supervision in accordance with the system designed to ensure that qualified personnel properly gather and evaluate this information. I am aware that there are significant penalties for false certification including the possibility of fine and imprisonment. (iii) A description of how the Class A pathogen requirements in § 503.32(a) are met. (iv) A description of how one of the vector attraction reduction requirements in § 503.33 (b)(1) through (b)(8) is met. 40 CFR 503.32 Pathogens. (a) Sewage sludge - Class A. (1) The requirement in § 503.32(a)(2) and the requirements in either § 503.32(a)(3), (a)(4), (a)(5), (a)(6), (a)(7), or (a)(8) shall be met for a sewage sludge to be classified Class A with respect to pathogens. (2) The Class A pathogen requirements in § 503.32 (a)(3) through (a)(8) shall be met either prior to meeting or at the same time the vector attraction reduction requirements in § 503.33, except the vector attraction reduction requirements in § 503.33 (b)(6) through (b)(8), are met. (3) Class A - Alternative 1. (i) Either the density of fecal coliform in the sewage sludge shall be less than 1000 Most Probable Number per gram of total solids (dry weight basis), or the density of Salmonella sp. bacteria in the sewage sludge shall be less than three Most Probable Number per four grams of total solids (dry weight basis) at the time the sewage sludge is used or disposed; at the time the sewage sludge is prepared for sale or give away in a bag or other container for application to the land; or at the time the sewage sludge or material derived from sewage sludge is prepared to meet the requirements in § 503.10 (b), (c), (e), or (f). (ii) The temperature of the sewage sludge that is used or disposed shall be maintained at a specific value for a period of time. (A) When the percent solids of the sewage sludge is seven percent or higher, the temperature of the sewage sludge shall be 50 degrees Celsius or higher; the time period shall be 20 minutes or longer; and the temperature and time period shall be determined using equation (2), except when small particles of sewage sludge are heated by either warmed gases or an immiscible liquid. 131, 700, 000 D = 100.1400r Where, D = time in days. t = temperature in degrees Celsius. (B) When the percent solids of the sewage sludge is seven percent or higher and small particles of sewage sludge are heated by either warmed gases or an immiscible liquid, the temperature of the sewage sludge shall be 50 degrees Celsius or higher; the time period shall be 15 seconds or longer; and the temperature and time period shall be determined using equation (2). (C) When the percent solids of the sewage sludge is less than seven percent and the time period is at least 15 seconds, but less than 30 minutes, the temperature and time period shall be determined using equation (2). (D) When the percent solids of the sewage sludge is less than seven percent; the temperature of the sewage sludge is 50 degrees Celsius or higher; and the time period is 30 minutes or longer, the temperature and time period shall be determined using equation (3). 50, 070, 000 = 100.14001 Where, D = time in days. t = temperature in degrees Celsius. (6) Class A - Alternative 4. (i) Either the density of fecal coliform in the sewage sludge shall be less than 1000 Most Probable Number per gram of total solids (dry weight basis), or the density of Salmonella sp. bacteria in the sewage sludge shall be less than three Most Probable Number per four grams of total solids (dry weight basis) at the time the sewage sludge is used or disposed; at the time the sewage sludge is prepared for sale or give away in a bag or other container for application to the land; or at the time the sewage sludge or material derived from sewage sludge is prepared to meet the requirements in § 503.10(b), (c), (e), or (f). (ii) The density of enteric viruses in the sewage sludge shall be less than one Plaque -forming Unit per four grams of total solids (dry weight basis) at the time the sewage sludge is used or disposed; at the time the sewage sludge is prepared for sale or give away in a bag or other container for application to the land; or at the time the sewage sludge or material derived from sewage sludge is prepared to meet the requirements in § 503.10(b), (c), (e), or (f), unless otherwise specified by the permitting authority. (iii) The density of viable helminth ova in the sewage sludge shall be less than one per four grams of total solids (dry weight basis) at the time the sewage sludge is used or disposed; at the time the sewage sludge is prepared for sale or give away in a bag or other container for application to the land; or at the time the sewage sludge or material derived from sewage sludge is prepared to meet the requirements in § 503.10 (b), (c), (e), or (f), unless otherwise specified by the permitting authority. (7) Class A - Alternative 5. (i) Either the density of fecal coliform in the sewage sludge shall be less than 1000 Most Probable Number per gram of total solids (dry weight basis), or the density of Salmonella, sp. bacteria in the sewage sludge shall be less than three Most Probable Number per four grams of total solids (dry weight basis) at the time the sewage sludge is used or disposed; at the time the sewage sludge is prepared for sale or given away in a bag or other container for application to the land; or at the time the sewage sludge or material derived from sewage sludge is prepared to meet the requirements in § 503.10(b), (c), (e), or (f). (ii) Sewage sludge that is used or disposed shall be treated in one of the Processes to Further Reduce Pathogens described in appendix B of this part. (b) Sewage sludge - Class B. (1) (i) The requirements in either § 503.32(b)(2), (b)(3), or (b)(4) shall be met for a sewage sludge to be classified Class B with respect to pathogens. (ii) The site restrictions in § 503.32(b)(5) shall be met when sewage sludge that meets the Class B pathogen requirements in § 503.32(b)(2), (b)(3), or (b)(4) is applied to the land. (2) Class B - Alternative 1. (i) Seven representative samples of the sewage sludge that is used or disposed shall be collected. (ii) The geometric mean of the density of fecal coliform in the samples collected in paragraph (b)(2)(i) of this section shall be less than either 2,000,000 Most Probable Number per gram of total solids (dry weight basis) or 2,000,000 Colony Forming Units per gram of total solids (dry weight basis). 40 CFR 503.33 Vector attraction reduction. (a) (b) (1) One of the vector attraction reduction requirements in § 503.33 (b)(1) through (b)(10) shall be met when bulk sewage sludge is applied to agricultural land, forest, a public contact site, or a reclamation site. (3) One of the vector attraction reduction requirements in § 503.33 (b)(1) through (b)(8) shall be met when sewage sludge is sold or given away in a bag or other container for application to the land. (1) The mass of volatile solids in the sewage sludge shall be reduced by a minimum of 38 percent (see calculation procedures in "Environmental Regulations and Technology - Control of Pathogens and Vector Attraction in Sewage Sludge", EPA-625/R-92/013, 1992, U.S. Environmental Protection Agency, Cincinnati, Ohio 45268). (7) The percent solids of sewage sludge that does not contain unstabilized solids generated in a primary wastewater treatment process shall be equal to or greater than 75 percent based on the moisture content and total solids prior to mixing with other materials. Appendix B to Part 503 - Pathogen Treatment Processes B. Processes to Further Reduce Pathogens (PFRP) 2. Heat drying - Sewage sludge is dried by direct or indirect contact with hot gases to reduce the moisture content of the sewage sludge to 10 percent or lower. Either the temperature of the sewage sludge particles exceeds 80 degrees Celsius or the wet bulb temperature of the gas in contact with the sewage sludge as the sewage sludge leaves the dryer exceeds 80 degrees Celsius. Appendix 2 Domestic Sewage Sludge Management Wis. Adm. Code, Chapter NR 204 (Excerpts) Metal Concentrations (NR 204.07(5)) Pathogen Reduction (NR 204.07(6)) Vector Attraction Reduction (NR 204.07(7)) Sludge Management Plan (NR 204.11) NR 204.07 Land application of sludge (5) METAL CONCENTRATIONS. (a) Table 1 lists the ceiling concentrations of metal pollutants for sludge that is land applied. Sludge may not be applied to land if the concentration of pollutants in the sludge exceeds any of the ceiling concentration limits established in Table 1. Options available if a ceiling concentration in sludge is exceeded include: retesting, mixing with another sludge or other material and demonstration of compliance with Table 1, landfilling or incinerating. (b) Table 2 lists the cumulative metal pollutant loading limits for sites on which bulk sludge is applied. If bulk sludge is applied to land and the sludge does not meet the pollutant concentration limits in Table 3, then the limits in Table 2 shall apply to all land application sites. Bulk sludge that does not meet the Table 3 concentration limits may not be applied to sites where the cumulative pollutant loading limits in Table 2 have been reached. When bulk sludge that does not meet Table 3 limits is applied to land, the permittee shall monitor and retain cumulative pollutant loadings records to each site, and shall notify the department, in their annual report, when any site reaches 90% of the allowable cumulative loading for any metal established in Table 2. (c) Sludge shall meet all the pollutant concentration limits established in Table 3, to be considered high quality. High quality sludge is exempt from the cumulative loading limits specified in par. (b). TABLE 1 CEILING CONCENTRATIONS Ceiling concentration Pollutant (milligrams per kilogram - ppm) (dry weight) Arsenic � 75 Cadmium 85 Copper C 4300 Lead 840 Mercury 57 Molybdenum 75 [Nickel 420 [Selenium 100 Zinc �C 7500 TABLE 2 LIFETIME CUMULATIVE METAL LOADINGS Pollutant Arsenic Cadmium C Copper C Lead C Mercury Molybdenum Deleted Nickel SeleniumC kg/ha lbs/ac 41 � 36 39 �C 34 1500 1339 300 268 17 15 Until EPA Revises 420 375 100 89 Note: The department strongly encourages permittees to produce sludge which meets the high quality pollutant concentration limits set in Table 3. TABLE 3 POLLUTANT CONCENTRATIONS Monthly average concentration Pollutant (milligrams per kilogram - ppm) (dry weight) Arsenic 7 41 FCadmium 1C 39 Copper 1500 [ Lead ] 300 L Mercury —1 17 [Molybdenum ] Deleted Until EPA Revises Nickel 420 Selenium 100 (d) Zinc 1 2800 1. Table 4 lists the maximum annual pollutant loading rates for sites where bagged sludge that is not high quality is land applied. If bagged sludge does not meet all of the pollutant concentrations in Table 3, the pollutant loading requirements in Table 4 apply to all land application sites utilized, including lawns and home gardens. To ensure that the annual pollutant loading rates in Table 4 are not exceeded, the amount of sludge applied annually shall be less than the annual sludge application rate calculated as follows: ASAR = (APLR)/(C X 0.001) Where: ASAR = Annual sludge application rate in metric tons per hectare per 365- day period calculated on a dry weight basis APLR = Annual pollutant loading rate for a pollutant in kilograms per hectare per 365-day period, as state in Table 4. C = Pollutant concentration in milligrams per kilogram of total solids calculated on a dry weight basis. 0.001 = A conversion factor. 2. When distributing bagged sludge that is subject to the Table 4 loading rates, the permittee shall provide an information sheet to each person receiving the bagged sludge or shall print instructions on the bag or container or label. The label instructions or information sheet shall contain the following information, at a minimum: a. The name and address of the permittee who generated the sludge. b. A statement that prohibits the use of the sludge except in accordance with the instructions on the label or information sheet. c. An annual sludge application rate as calculated in this subsection that will ensure that the annual pollutant loading rate limits, established in Table 4, are not exceeded. d. The percentage content of nitrogen, phosphorus and potassium present in the sludge. TABLE 4 ANNUAL POLLUTANT LOADING RATES Pollutant kg/ha E lbs/ac Arsenic 2.0 E 1.78� Cadmium 1.9 1.69 Copper ] 75 C 66.9 Lead 15 E 13.4 Mercury 0.85 F 0.76 CMolybdenurn Deleted Until EPA Revises [Nickel 21 �F 18.7 Elenium —1 5.0 4.4 Zinc 140 F 125 (6) PATHOGEN DENSITIES AND TREATMENT PROCESSES. Sludge may not be land applied unless the Class A pathogen requirements in par. (a) or the Class B pathogen requirements in par. (b) are satisfied. These requirements are summarized in Tables 5 and 6. Bagged sludge and exceptional quality sludge shall satisfy the Class A requirements in par. (a). (a) One of the requirements in each subds. 1. And 2. Shall be met for sludge to be classified as Class A. Class A requirements shall be met prior to or at the time of meeting the vector attraction reduction requirements specified in sub. (7), unless the process used to meet the vector requirements is one of either sub. (7) (f), (g) or (h). Class A requirements are summarized in Table 5: 1. Pathogen or indicator organism densities. The required fecal coliform density or salmonella density shall be satisfied immediately after the treatment process in subd. 2. Is completed. If the material is bagged or distributed at that time, no re -testing is required. If the material is bagged, distributed or land applied at a later time, the sludge shall be retested and the requirements of subd. 1. A. or b. satisfied at that time also, to ensure that regrowth of the organisms has not occurred. a. The sludge shall have a fecal coliform density equal to or less than 1,000 most probable number (MPN) per gram of total solids on a dry weight basis. Compliance with this requirement shall be demonstrated by calculating the geometric mean of at least 7 separate samples; or b. The sludge shall have a salmonella density equal to or less than 3 MPN per 4 grams of total solids on a dry weight basis; and 2. Pathogen treatment processes. a. Satisfy the requirements as specified in 40 CFR 503.32 (a). 40 CFR 503.32 (a) as stated on January 1, 1996 is incorporated by reference; or Note: Copies of this section are available for inspection in the offices of the department of natural resources, secretary of state, and the legislative reference bureau, Madison, Wisconsin, or may be purchased from the superintendent of documents, U.S. government printing office, Washington DC 20402. c. Dry the sludge by direct or indirect contact with hot gases to reduce the moisture content of the sludge to 10% or lower. Either the temperature of the sewage sludge particles shall exceed 80' C or the wet bulb temperature of the gas in contact with the sludge as the sludge leaves the dryer shall exceed 80' C; or (b) Either subd. 1. Or one of the requirements in subd. 2. Shall be met for the sludge to be classified as Class B. The Class B requirements are summarized in Table 6: 1. Fecal coliform density. The sludge shall have a fecal coliform density of less than or equal to 2,000,000 most probable number (MPN) or colony forming units (CFU) per gram of total solids on a dry weight basis. Compliance with this requirement shall be demonstrated by calculating the geometric mean of at least 7 separate samples; (7) VECTOR ATTRACTION REDUCTION. Sludge may not be land applied unless one of the 11 vector attraction reduction options in pars. (a) to (k) is satisfied. Paragraphs (a) to (i) are processes which treat the sludge to reduce its attraction to vectors. Bagged sludge and exceptional quality sludge shall satisfy one of the requirements in pars. (a) to (i). The options are summarized in Table 7. (a) The mass of volatile solids in the sludge shall be reduced by a minimum of 38% between the time the sludge enters the digestion process and the time it either exits the digester or a storage facility; (g) Dry the sludge to 75% total solids when the sludge contains no unstabilized solids from primary treatment; NR 204.11 Sludge management plan (1) GENERAL. The department may require the permittee to develop a sludge management plan, submit the plan to the department for approval and operate in compliance with the approved plan. The plan shall include a description of the facility's sludge management program and how the permittee plans to operate the facility in compliance with the requirements of this chapter. Appendix 3 Milwaukee Metropolitan Sewerage District Laboratory Certifications and Accreditations State of Wisconsin Department of Natural Resources recognizes Wisconsin Certification under NR 149 of Milwaukee Metropolitan Sewerage District Laboratory Id: 241325920 as a laboratory licensed to perform environmental sample analysis in support of covered environmental programs (ch. NR149.02 Note) for the parameter(s) specified in the attached Scope of Accreditation. August 31, 2019 Expiration Date August 1, 2018 " Issued on Steven Geis, Chief Environmental Science Services Daniel L. Meyer, Secretary Department of Natural Resources This certiFcatedoes not guarantee validity of data generated, but indicates the methodology, equipment, quality control practices, records, and proficiency of the laboratory have been reviewed and found to satisfy the requirements ofch. NR 149, Wis. Adm. Code. Scope of Accreditation Milwaukee Metropolitan Sewerage District 250 West Seeboth Street Milwaukee, WI 53204 Laboratory Id: 241325920 Expiration Date: 08/31/19 Issued Hate: 08/01/18 Wisconsin Certification underNR 149 Matrix: Aqueous (Non -potable Water) Class: General Chemistry Alkalinity by Colorimelry Ammonia as N by Colorimerry Ammonia as N by 1SE Ammonia as N by Tilralion Biochemical Oxygen Demand (SOT]) by S-d Assay Carbonaceous Oxygen Demand (cBOD) by 3-d Assay Chemical Oxygen Demand (COD) byCoiorimelry Chloride by Colarimerry Chlorophyll by Colorimerry HEM (0i1&Grease, Hexane Ext. Material (HEM)) by Grav-HEM Hardness, Total as CaCO3 by 1CP KjeldshI Nitrogen, Total by Calorimerry Nitrate byColorimelry Nitrite by Colorimelry Organic Carbon, Total (TOC) by Comb•Ox Phosphorus, Total byColorimefry Residue, Non fiIto rahle (TSS) byGrav Residue, Total byOrav Residue, Volatile (TVS) by Gray Residue, Volatile, NanfiIterable JVSS) by Grin SOT -HEM (Silica Gel Treated HEM) by Gruv-HEAL Sulfide by Tilralion Class: Metals Antimony by 1CP Arsenic by 1CP Beryllium by 1CP Cadmium by 1CP Calcium by ICP Chromium (Total) by1CP Cobalt by 1CP Copper by 1CP [run by 1CP Lead by 1CP Magnesium by 1CP Manganese by 1CP Molytrdenum by 1CP Nicks) by 1CP Selenium by 1CP Silver by 1CP Thallium by 1CP Tin by1CP Titanium by 1CP Vanadium by 1CP Zinc by 1CP Page 1 of l The laboratory named above is hereby licensed under eh. NR 149, W is. Adm. Code for the parameters listed in this attachment. Analyte groups are defined and listed at http:: dnr.wi-Soy by searching keywords "Lab Certification:". Scope of Accreditation Milwaukee Metropolitan Sewerage District Laboratory Id: 241325920 250 West Seebotb Street Expiration Date: 08/31/19 Milwaukee, WI 53204 issued Date: 09/01/18 Wisconsin Certification under NR 149 Matrix: Solid (Waste, Soil & Tissue) Class: General Chemistry Ammonia as N by Tllrallon Chloride byColorlmelry Phosphorus, Total by 1CP Residue, Total by Gran Class: Metals Aluminum by 1CP Antimony by 1CP Arsenic by 1CP Barium by 1CP Beryllium by1CP Cadmium by 1CP Calcium by ICP Chromium (Total) by 1CP Cobalt by ICP Copper by 1CP Iron by 1CP Lead by 1CP Magnesium by ICP Manganese by 1CP Molybdenum by 1CP Nickel by 1CP Potassium by 1CP Selenium by 1CP Silver by 1CP Thallium by1CP Tin by 1CP Titanium by 1CP Vanadium by ICP Zinc by 1CP Page 1 of I The laboratory named above is hereby licensed under ch. NR 149, Wis. Adm. Code for the parameters listed in this attachment. 0 Analyte groups are defined and listed at http: dnr.wLgov by searching key wards "Lab Certifieatian:". Wisconsin Department of Agriculture, Trade and Consumer Protection 2811 Agriculture Drim PO Box 8911. Madison, WI 53708-8911 License Number.115088-133 Expires: December 31, 2019 Statute: 93.12 Milk, Fond and Water Lab Legal Name: M M 8 D Lab Services Central Lab 250 W Seeboth St Mliwaukee WI 53204-1446 Certificate of Approval Wisconsin Laboratory plumber 158 DFRS: Enzymatic Substrate, Industry Supervisor Doing Business As: M M S C Lab Services Central Lab Stardfard Water Tests: Coiilert or Calilert 18, LTH or PA #allowed by 13GLB & EC OR EC+MUG, mFC agar (fecal conform, SWfR only), Quanffray This k yqr timm IM. FOU or Cans' as raquirad by law. NondransfwmlAe • anhj d 10 ravocaWn or suspension as provided by to X-4mws des and w O&W.IdenlMkailonz D. -BT-%s(o3nivffn b16.R.7(r OV15I M M 8 Q Lab Servioes Central Lab Alin: On W*den 250 W Ssebc4h St PAMwaulee Wt 59204 DATCP Contact: (608) 224-4720 RR1cnmi� �I Yf A;Fwl.. TicdC.11f1 Rw«umI nnrrrnnrrnn�rrrnnnrNrunsurnamunN rmrmun�ra�uimurd riurrrnnrnn�� ruun ar! 1`I Lid HEALTH State of Florida Department of Health, Bureau of Public Health Laboratories This is to certify that E571010 MILWAUKEE METROPOLFTAN SEWERAGE DISTRICT 250 WEST SEEBOTH STREET MILWAUKEE. WI 53204-1446 has compiled with Florida Administrative Code 64E-1, for the examination of environmental samples in the following categories NON­POTAaLE WATER -GENERAL CHEMISTRY, NON -POTABLE WATER -METALS. NON -POTABLE WATER - MICROBIOLOGY, SOWdAND CHEMICAL MATERIALS - GENERAL CHEMISTRY. SOLID AND CHEMICAL MATERIALS - METALS, SOLID AND CHEMICAL MATERIALS - MICROBIOLOGY Continued certification is c mUn ent upon successful on -going compliance with the NELAC Standards and FAG Rule 64E•1 regulations. Specific methods and analytes ceRffied are cited on the Laboratory Scope of Accreditation for this laboratory and are on file at the Bureau of Pubiic health Laboratories, P. O. Box 210. Jacksolnnlle, Florida 32231. Clients and customers are urged to verify with this agency the la3b6 atoryj'S1er'dfIcWbh Status In Florida for particular methods and analytes. Date Issued: August 24, 2018 i ��W Expiration Date: June 30, 2019 Patty A. L elfin; irn ski, MBA, MT(ASCP) Chief Bureau of Public Health Laribratorles OH Form 1697,7AM NON -TRANSFERABLE E5710WZ OW24=8 Supersedes all previously Issued certificates AIMIL Rich scwt Caletlle Philip, AMR MPH Governor St de Surgeon General Laboratory Scope ofAccredltadorr Page t of 2 Attachment to Cert skate #: E571010-26, expiration date June 30, 2019. This listing of accredited analytes should be used only when associated with a valid certificate. State Laboratory ID. E571010 EPA Lab Code: W 101t019 (414) 2774384 E571010 Milwaukee Metropolitan Sewerage District 230 West Seebeth Street Milwaukee, W1 $3204-14" Matrix: Non -Potable Water Certif atba Asa" Me11 wfftelt Catgery TYPI Effective Hate Antawks as N SM e50WNH31)119th, Gears! Chumimy NELAP 1211/20" 20tk 21 it Ed jA SE Attuiwtsy EPA 2007 Meters NELAP 8l312018 Arume EPA 200.7 Metals NELAP IV317013 Beachpad oxygen demand SM 5210 n Gercral Chemisey NELAP 7/112007 Cadmtvt EPA 200 7 Meals NELAP IU312018 Chmmaao EPA 2007 Metals NELAP 813i2018 Cobalt EPA 200.7 Mews NELAP W311019 Copper EPA 200.7 Metals NELAP 8/3/2018 Fecal enitfnrms SM 9222 D MKrobioSogy NELAP 7/1/2007 Hexane Exhwlable MMcml - Silica Gel Treated EPA 16MB General Chemistry NELAP 8131Y01a (HEM-SGTy Ldd EPA 200.7 Meals NELAP BOWS Mwtgartese EPA 200.7 Mews NELAP 8/3(2018 Moybdawtt EPA 200 7 Mews NELAP SIMON Nukes EPA 200 7 Mews NELAP 81)(2019 Nttrern as N EPA 353.2 General Chemtstry NELAP 7/1/2007 Nitrite n N EPA 353.2 General Chemistry NELAP MOW Oil & Crease EPA 1664A Gawel Chemtsny NELAP 7/112007 lytosphorM tons EPA 365 l Grr eral Chemistry NELAP 7/1/2007 Selemuns EPA200.7 Metals NELAP 8/3/2013 SiWef EPA 200.7 Melats NELAP 9/ 12018 Tin EPA ".7 McW3 NELAP 8l312018 Timm EPA 2007 Metals NELAP 9007018 Tout mrtraL rote EPA 353 2 General Chemistry NELAP 7/1/2007 vamw1wri EPA 200.7 !dents NELAP 8/3/2018 lute EPA 2001 Mews NELAP IM2018 Ciieuts and Cuatomas are urged to verify the laboratory's current eerdllestion stator with the finvirenntettal Laboratory Certification Program, issue Date: 8f2412013 Expiration Date: 6/M019 Ride 3eoH Celeste Ph1Ap, MD, MPH GDvemor Stata surgeon General Laboratory Scope ojAccredhadon Pap 2 of 2 Attachment to Certificate A: E571010-26, expiration date June 30, 2019. This listing of rteeredited analytes should be used only when anociated with a valid certifkate. State Laboratory ID: E571010 EPA Lab Code: WIM19 (414) 277.6384 E571010 Willwanicee Mdrtspaiitan Sewe"Ce District 256 Wall Seeboth Street Milwaukee, WI 53204-1446 Mod=: Solid and Chem lent Materials Certlficatlen Aealyte Melhodfreeh Catepry Type Eirective Date Aluminum EPA6010 Metals NELAP moll Arsenic EPA6010 Meals NELAP 7M007 Cadmium EPA6010 Mewls NELAP IM007 Calcium EPA6010 Metals NELAP 7MOD7 Chromium EPA6010 me" NELAP 7Nl2007 Cobalt EPA6010 Metals NELAP 7Nf2007 Copper EPA 6D10 Mewls NELAP 7MOD7 Wei eoldorms EPA 16110 Microbiology NELAP tV31201S Iron EPA 6010 Metals NELAP 7n/2007 Lead EPA6010 Meals NELAP T1912OD7 Magnesium EPA6010 Mewls NELAP 7n=7 Manganese EPA6010 Meals NaAP 719720D7 Molybdenum EPA6010 Metals NELAP 7MOD7 Nickel EPA6010 Meals NELAP 7N72OD7 PH EPA9045 GerffwC'hemistry NELAP 711rM7 Phasplwrus, tDtal EPA6010 Meals NELAP 019WO Ponutum EPA6010 Meals NELAP 7Nl2007 Residue -fixed SM 2340 G General Chemistry NELAP W112007 Residuatote] SM 2540 G Crcrerd Chemistry NELAP 711f2OD7 Reslduo-rolelde SM 2MO G General Chemistry NELAP 711= Selermlm EPA 6010 Metals NELAP 7N12007 '11 Whom EPA 6010 Metals NELAP 7N12007 Zinc EPA 6010 Metals NELAP 7Nf2t.107 Clients and Customers are arZed to verify the laboratory's current etrlillatlan status with the Enviroo mental LaboratoryCertifkation Proilmen. issue Date: V24f2019 Expiration Date: 613012019 Appendix 4 Dioxin Toxic Equivalency Factors for Dioxins, Furans, and PCB Congeners CAS Number Congener Toxic Equivalency Factor EPA Maine 1746-01-6 2,3,7,8 - Tetrachlorodibenzo-p-dioxin 1.0 1.0 40321-76-4 1,2,3,7,8 - Pentachlorodibenzo-p-dioxin 1.0 0.5 39227-28-6 1,2,3,4,7,8 - Hexachlorodibenzo-p-dioxin 0.1 0.1 57653-85-7 1,2,3,6,7,8 - Hexachlorodibenzo-p-dioxin 0.1 0.1 19408-74-3 1,2,3,7,8,9 - Hexachlorodibenzo-p-dioxin 0.1 0.1 35822-46-9 1,2,3,4,6,7,8 - Heptachlorodibenzo-p-dioxin 0.01 0.01 3268-87-9 1,2,3,4,6,7,8,9 - Octachlorodibenzo-p-dioxin 0.0001 0.001 51207-31-9 2,3,7,8 - Tetrachlorodibenzofuran 0.1 0.1 57117-41-6 1,2,3,7,8 - Pentachlorodibenzofuran 0.05 0.05 57117-31-4 2,3,4,7,8 - Pentachlorodibenzofuran 0.5 0.5 70648-26-9 1,2,3,4,7,8 - Hexachlorodibenzofuran 0.1 0.1 57117-44-9 1,2,3,6,7,8 - Hexachlorodibenzofuran 0.1 0.1 72918-21-9 1,2,3,7,8,9 - Hexachlorodibenzofuran 0.1 0.1 60851-34-5 2,3,4,6,7,8 - Hexachlorodibenzofuran 0.1 0.1 67562-39-4 1,2,3,4,6,7,8 - Heptachlorodibenzofuran 0.01 0.01 55673-89-7 1,2,3,4,7,8,9 - Heptachlorodibenzofuran 0.01 0.01 39001-02-0 1,2,3,4,6,7,8,9 - Octachlorodibenzofuran 0.0001 0.001 32598-13-3 3,3',4,4' - Tetrachlorobiphenyl 0.0001 0.0005 70362-50-4 3,4,4',5 - Tetra chlorobiphenyl 0.0001 57465-28-8 3,3',4,4',5 - Pentachlorobiphenyl 0.1 0.1 32598-14-4 2,3,3',4,4' - Pentachlorobiphenyl 0.0001 0.0001 31508-00-6 2,3',4,4',5 - Pentachlorobiphenyl 0.0001 0.0001 65510-44-3 2',3,4,4',5 - Pentachlorobiphenyl 0.0001 0.0001 74472-37-0 2,3,4,4',5 - Pentachlorobiphenyl 0.0005 0.0005 32774-16-6 3,3',4,4',5,5' - Hexachlorobiphenyl 0.01 0.01 38380-08-4 2,3,3',4,4',5 -Hexachlorobiphenyl 0.0005 0.0005 69782-90-7 2,3,3',4,4',5' - Hexachlorobiphenyl 0.0005 0.0005 52663-72-6 2,3',4,4',5,5' -Hexachlorobiphenyl 0.00001 0.00001 39635-31-9 2,3,3',4,4',5,5' - Heptachlorobiphenyl 0.0001 0.0001 35065-30-6 2,2',3,3',4,4',5 -Heptachlorobiphenyl 0.0001 69782-91-8 2,2',3,4,4',5,5' -Heptachlorobiphenyl 0.0001 Appendix 5 Milwaukee Metropolitan Sewerage District Central Laboratory Quality Manual Milwaukee Metropolitan Sewerage District Central Laboratory 260 W. Seeboth Street Milwaukee, WI 53204 QUALITY MANUAL Version 11.0 January 2019 J Alfredo Sotomayor —Labo to anager (414) 277-6369 f Jessica Nanes — Laboratory Team Supervisor (414) 277-6383 Richard Vincent — Laboratory Team Supervisor (414) 277-6372 Kim Walden — Quality Assurance Specialist (414) 277-6377 Uncontrolled Document Quality Manual MMSD Central Laboratory Revision: 11.0 Page 1 of 54 or . ////q Date Date l/,23bf Date jz312,019 Date Quality Manual MMSD Central Laboratory Revision: 11.0 Page 2 of 54 THIS PAGE INTENTIONALLY LEFT BLANK Uncontrolled Document D000023 TABLE OF CONTENTS 1.0 POLICY STATEMENT 2.0 GLOSSARY AND TERMS USED Quality Manual MMSD Central Laboratory Revision: 11.0 Page 3 of 54 3.0 ORGANIZATION AND RESPONSIBILITIES 3.1 Organization Chart 3.2 Central Laboratory Organizational Structure and Relationships 3.3 Communication Processes within the Laboratory 3.4 Training 3.5 Laboratory Capabilities 4.0 QUALITY ASSURANCE OBJECTIVES 4.1 Precision 4.2 Accuracy 4.3 Representativeness 4.4 Completeness 4.5 Comparability 4.6 Detection limits 5.0 SAMPLE HANDLING 5.1 Sample Tracking 5.2 Sample Acceptance Policy 5.3 Sample Receipt Protocols 5.4 Storage Conditions 5.5 Chain of Custody 5.6 Sample Transport 5.7 Sample Disposal 6.0 CALIBRATION PROCEDURES AND FREQUENCY 6.1 Traceability of Calibration 6.2 Reference Standards 6.3 General Requirements 6.4 Analytical Support Equipment 6.5 Instrument Calibration 7.0 TEST METHODS AND STANDARD OPERATING PROCEDURES 7.1 Protocol Specifications 8.0 INTERNAL QUALITY CONTROL CHECKS 8.1 Laboratory Quality Control Samples 8.2 Method Detection Limits 8.3 Demonstration of Method Capability 9.0 DATA REDUCTION, REVIEW, REPORTING AND RECORDS 9.1 Data Reduction and Review 9.2 Control of Data 9.3 Records 9.4 Document Control System 9.5 Confidentiality Uncontrolled Document D000023 Quality Manual MMSD Central Laboratory Revision: 11.0 Page 4 of 54 10.0 REVIEW OF NEW WORK, CUSTOMER COMMUNICATIONS, AND COMPLAINTS 10.1 New Work 10.2 Customer Communications 10.3 Complaints 11.0 PERFORMANCE AND SYSTEM AUDITS 11.1 Internal Laboratory Audits 11.2 External Audits 11.3 Managerial Review 12.0 EQUIPMENT, MEASUREMENT TRACEABILITY, STANDARDS AND REAGENTS, AND PREVENTATIVE MAINTENANCE 12.1 Equipment 12.2 Support Equipment 12.3 Glassware Cleaning 12.4 Measurement Traceability 12.5 Reference Materials 12.6 Documentation and Labeling of Standards and Reagents 12.7 Preventative Maintenance 13.0 SPECIFIC ROUTINE PROCEDURES USED TO EVALUATE DATA QUALITY 13.1 Laboratory Control Samples 13.2 Matrix Spikes/Matrix Spike Duplicates 13.3 Method Blanks 13.4 Estimation of Uncertainty 14.0 CORRECTIVE ACTION 15.0 PROCUREMENT 15.1 Subcontracting Laboratory Services 15.2 Purchasing Procedures 16.0 CERTIFICATIONS AND ACCREDITATIONS APPENDICES APPENDIX A — Demonstration of Capability Documentation APPENDIX B — Deionized Water Monitoring Requirements APPENDIX C — Laboratory Services Notification Form APPENDIX D — Methods Available from MMSD Laboratory APPENDIX E — Request for Analytical Services Form APPENDIX F — Authorized Signatories MMSD Central Laboratory Uncontrolled Document D000023 Quality Manual MMSD Central Laboratory Revision: 11.0 Page 5 of 54 1.0 POLICY STATEMENT This Quality Manual summarizes the policies and operational procedures associated with the Milwaukee Metropolitan Sewerage District's (MMSD or District) Central Laboratory. Specific protocols for sample handling and storage, chain -of -custody, laboratory analyses, data reduction, corrective action, and reporting are described. All policies and procedures have been structured in accordance with the applicable requirements of the Wisconsin Department of Natural Resources (WDNR), Wisconsin Administrative Code, Chapter NR149, and the NELAC Institute's (TNI) 2009 Standard. Further details on these policies and procedures may be contained in Standard Operating Procedures (SOPS) and related documents. Departures from these documented policies and procedures or from standard specifications are allowed only with the express permission of the Laboratory Manager or his designee. Through the application of these policies and procedures, the laboratory assures that it is impartial and that personnel are free from undue commercial, financial, or other pressures that might influence their technical judgment. The laboratory is responsible for carrying out testing activities that meet the requirements of the TNI Standard and WDNR Chapter NR 149, as applicable, and the needs of its clients. This Quality Manual, SOPS, and related documentation describe the quality (management) system for MMSD's Central Laboratory. Where the Quality Manual documents laboratory requirements, a separate SOP or policy is not required unless further detail is needed. Other policies and procedures relating to laboratory quality assurance/quality control (QA/QC) that augment the manual will be found in the laboratory section of the MMSD SharePoint site. The Central Laboratory is a part of the Milwaukee Metropolitan Sewerage District. Its responsibility is to provide quality laboratory services that meet the District's need for environmental, product, and process testing. The laboratory does not provide testing services for outside entities unless these are part of District projects or initiatives. The District's mission is to cost-effectively protect public health and the environment, and to prevent pollution and enhance the quality of area waterways. The goals of the Central Laboratory are: • To produce data that is scientifically valid, defensible, and of known and documented quality in accordance with standards developed by the WDNR and any applicable state or Environmental Protection Agency (EPA) regulations or requirements; • Provide prompt and professional service to clients; • Maintain a working environment that fosters open communication with both clients and staff, • Build continuous improvement mechanisms into all laboratory functions. Each member of the staff plays a part in meeting these goals. If the laboratory is to achieve the objectives of the management system, all team members must perform their work in a way that meets the requirements of the Quality Manual and follow applicable policies and procedures. The trained staff within the Central Laboratory provides analytical testing which includes wet chemistry, microbiology, metals analysis, physical, and compositional testing. Most of the samples analyzed are aqueous matrices or biosolids. The objectives of this Quality Manual are to: • Provide a consistent documented policy that will be applicable to daily laboratory operations; • Ensure reliability of performance of all sections of the laboratory; • Ensure compliance with all applicable state and federal regulations. D000023 Uncontrolled Document Quality Manual MMSD Central Laboratory Revision: 11.0 Page 6 of 54 The Quality Manual describes documentation needed so that the Central Laboratory achieves a uniform total quality approach. The Central Laboratory is committed to producing the highest quality data and professional laboratory services for its clients. Because of this commitment, all personnel are directed to practice the policies presented in this Quality Manual. Every time there is a revision, all laboratory employees sign a form, kept with their training records, that states that they have read and understood the Quality Manual. The Quality Manual is maintained current and up-to-date by the Quality Assurance Specialist (QAS) and the Laboratory Manager. The Central Laboratory is supports a proactive program for prevention and detection of improper, unethical or illegal actions. Internal proficiency testing; analyst training; post -analysis data review by Laboratory Team Supervisors and the QAS; and ethics policies and training both at the District and laboratory level are part of the tools that are used to achieve this. In addition to ongoing surveillance, the following are performed: • All new employees have ethics as part of their documented orientation training. • Externally developed courses and reviews as they are available, or internally created presentations are offered to all laboratory staff annually. Training offered is documented. • The QAS includes a review to detect improper practices in her annual systems review. 2.0 GLOSSARY AND TERMS USED Quality control terms are generally defined within the section that describes the activity. Glossary Terms that are used in the TNI Standard are defined in section 3.0 of each of the reference modules. These are the normative definitions for the laboratory. Method specific terms are defined in SOPS. Other terms are defined in NR 149 and NR 219. Acronyms A list of acronyms used in this and other laboratory documents includes the following: ANSI American National Standards Institute ASTM American Society for Testing and Materials °C Degrees Celsius CAS Chemical Abstract Service CCV Continuing calibration verification COC Chain of custody CHO Chemical Hygiene Officer CHP Chemical Hygiene Plan DO Dissolved oxygen DOC Demonstration of Capability EPA Environmental Protection Agency GW Groundwater JI or JIWRF Jones Island Wastewater Reclamation Facility ICP-OES Inductively -coupled plasma optical emission spectroscopy ICV Initial calibration verification IMAC Internal Microbiology Analyst Certification IW Industrial waste Uncontrolled Document D000023 Quality Manual MMSD Central Laboratory Revision: 11.0 Page 7 of 54 IWPP Industrial Waste Pretreatment Program LCS Laboratory control sample MDL Method detection limit MPN Most probable number MS Matrix spike MSD Matrix spike duplicate NELAP National Environmental Laboratory Accreditation Program NIST National Institute of Standards and Technology PT Proficiency Test, Proficiency Testing QA Quality Assurance QC Quality Control QAS Quality Assurance Specialist RL Reporting Limit RPD Relative percent difference RSD Relative standard deviation SS or SSWRF South Shore Wastewater Reclamation Facility SOPS Standard operating procedures TNI The NELAC Institute UV Ultraviolet VOC Volatile organic compound WQP Water Quality Protection Division WDNR Wisconsin Department of Natural Resources WDATCP Wisconsin Department of Agriculture, Trade, and Consumer Protection WET Whole effluent toxicity 3.0 ORGANIZATION AND RESPONSIBILITIES 3.1 Organization Chart The Central Laboratory is part of the District's Water Quality Protection Division (WQP). The relationship of the laboratory and the WQP to the organization is shown in Figure 3-1. An organization chart for the laboratory is shown in Figure 3-2. The Human Resources Department maintains job descriptions for all laboratory personnel. Uncontrolled Document D000023 Quality Manual MMSD Central Laboratory Revision: 11.0 Page 8 of 54 Figure 3-1 Milwaukee Metropolitan Sewerage District Organization Chart Human Resources Commission Office of the Executive Director Information Technology Services Legal Services Technical Services planning, Research, Water Quality and 5ustainability I Protection Engineering Research & Central Services Laboratory Capital Program Business Administration Industrial Waste, Water Quality Research, & Conveyance System Monitoring Office of Contract Compliance Uncontrolled Document D000023 Executive Director Cost Center Finance Agency Services ,Accounting Facilities Management Office of Graphics Management a nd Budget Marketing & Milorganikes Office of Business & Community Engagement Records Management Quality Manual MMSD Central Laboratory Revision: 11.0 Page 9 of 54 Figure 3-2: MMSD CENTRAL LABORATORY ORGANIZATION CHART Director of Water Quality Protection Laboratory Administrative Manager Assistant Laboratory Quality LIMS Database Laboratory Team Laboratory Team Project Assurance Manager Analyst Supervisor Supervisor Specialist Laboratory Laboratory Tech Helper Chemistry (4) Laboratory Tech Chemistry (6) Chemist (3) Microbiologist 3.2 Central Laboratory Organizational Structure and Relationships Each laboratory employee has an important role to play in achieving the objectives of the management system. The quality of our data rests on the checks and balances created by our quality system and the commitment to that system by all staff. The responsibilities of the key members of the organization, as they relate to quality management, are outlined below. During the summer months, the laboratory employs student interns that work with permanent staff to gain knowledge of laboratory procedures and help meet the higher demand for analyses during the season. One of the chemistry technicians is the laboratory's designated Chemical Hygiene Officer (CHO). The responsibilities of the CHO are described in the MMSD Central Laboratory's Chemical Hygiene Plan (. 3.2.1 Laboratory Manager Under the direction of the Director of Water Quality Protection Division, the Laboratory Manager provides the overall management, strategic direction, and coordination of the laboratory functions and their outcomes, in accordance with District policies and procedures. The Laboratory Manager's responsibilities include: Managing staff to ensure quality, accurate and on time completion of the laboratory functions. Monitoring employee performance and reviewing implementation of training initiatives to ensure compliance with established processes and procedures. Uncontrolled Document D000023 Quality Manual MMSD Central Laboratory Revision: 11.0 Page 10 of 54 • Monitoring and directing improvements in technical systems to ensure efficient and effective flow of scientific data and reporting. • Implementing and monitoring the laboratory's operations through key performance indicators to ensure compliance with established processes and procedures. • Directing development and monitoring of all SOPS and laboratory related functions to ensure they are compatible with District needs and goals. • Recommending improvements and coordinating staff training in laboratory processes and functions. • Monitoring the development of specifications, acquisitions, and implementation of all new technologies utilized by the laboratory. • Establishing and monitoring agreements with contract laboratories as necessary. • Overseeing the maintenance and implementation of the current laboratory certifications and accreditations, including WDNR, Wisconsin Department of Agriculture, Trade, and Consumer Protection (WDATCP), and NELAP processes and procedures to ensure meeting established guidelines and deadlines. • Reviewing, at least annually, its management and quality systems to ensure continuing suitability and effectiveness and to introduce any necessary changes or improvements. • Planning, implementing, and monitoring the cost center's Operations and Maintenance budget to ensure compliance with established policies and procedures. • Ensuring organizational compliance with all local, state and federal regulatory agencies. • Ensuring the training of new and current employees. • Ensuring compliance with all safety and work rules and regulations, and the maintenance of departmental housekeeping standards. • Approving the Quality Manual and SOPS. • Maintaining a working environment which encourages open, constructive problem solving and continuous improvement. 3.2.2 Laboratory Quality Assurance Specialist The QAS is not directly involved in day-to-day operations and reports directly to the Laboratory Manager. The QAS serves as the focal point for QA/QC. She is responsible for auditing the implementation of the Quality System and has sufficient authority to stop work as deemed necessary in the event of serious QA/QC issues. The QAS specific functions and duties include: • Maintaining laboratory certification through the proficiency testing program, timely submittal of applications and other required paperwork, and auditing reports to ensure compliance with established processes and procedures. • Reviewing the quality of data reported to verify that it is documented as appropriate and as required by the Quality Manual and applicable certification and accreditation requirements. • Identifying analytical methods for use in the laboratory in accordance with state and federal regulations and permits. • Reviewing contract laboratory data and potential laboratories for use. • Investigating, identifying, and recommending corrective action for significant quality problems in the laboratory to ensure compliance with established processes and procedures. • Working with MMSD staff and contractors to provide guidance on proper sampling and preservation methods. • Working with laboratory management to maintain, approve, and implement the Laboratory Quality Manual. • Approving laboratory SOPS. • Providing Quality Systems training to all new personnel. D000023 Uncontrolled Document Quality Manual MMSD Central Laboratory Revision: 11.0 Page 11 of 54 Assisting in identifying appropriate resolution of complaints received from clients involving data quality issues. Monitoring data quality measures by statistical methods to verify that the laboratory routinely meets stated quality goals. Maintaining the laboratory Quality Systems records as appropriate, including laboratory SOPS, analytical training records, data pertaining to certification and accreditation, method validation, method detection limits (MDLs), proficiency testing, and analysts' demonstrations of capability (DOCs). 3.2.3 Laboratory Team Supervisors Under the direction of the Laboratory Manager, the Laboratory Team Supervisors are responsible for the overall allocation of staff and resources of their respective teams to accomplish all the laboratory analysis and operations assigned, in accordance with District policies and procedures. Their responsibilities include: • Establishing and supervising a system for scheduling daily work to meet customer needs, including overtime and weekend work. • Establishing and supervising a system to ensure the timely reporting of data per customer requirements. • Implementing and supervising a system to ensure that teams are adequately cross -trained for coverage in all areas, weekend work, and special needs. • Ensuring that all team members are adequately trained and have demonstrated capabilities for which they are responsible and that such demonstration is documented. • Ensuring that the quality of all data reported by the laboratory is documented. • Reviewing data reports as assigned. • Ensuring all sample acceptance criteria are verified and that samples are logged into the sample tracking system, properly labeled and stored. • Evaluating overall teams' performance and contributions of individual team members. • Interacting with team members to ensure that assigned team processes are continually evaluated and improved if necessary. • Overseeing and directing teams on methods development and their implementation. • Assisting in maintaining QA/QC systems. • Administering District and department policies and handling personnel issues. • Assisting in developing the annual laboratory budget and monitoring and assisting in purchasing items required by teams. • Recommending acquisitions of equipment and laboratory consumables, and overseeing the selection, installation, and use of such items within the laboratory. • Ensuring the training of new and current employees in the process and methods required to achieve the District standards for quality, quantity, and safety, consistent with the District's principles. • Maintaining technical competency and remaining current in technology and changes in the industry. • Ensuring compliance with all required records, paperwork, and documents. • Ensuring compliance with all safety and work rules and regulations. • Ensuring the maintenance of departmental housekeeping standards. Uncontrolled Document D000023 Quality Manual MMSD Central Laboratory Revision: 11.0 Page 12 of 54 3.2.4 Laboratory Project Manager Under the direction of the Laboratory Manager, the Laboratory Project Manager works with laboratory staff and clients to direct laboratory projects in accordance with District policies and procedures. The position's duties include: • Serving as the primary laboratory customer contact and working with customers to define the scope of service and reporting requirements. • Coordinating requests for services with analytical staff. • Providing feedback to management on changing customer needs. • Coordinating activities with contract laboratories. • Verifying or validating contract laboratory data. • Preparing and distributing laboratory reports to customers and agencies. • Enabling feedback necessary to ensure customer satisfaction. • Maintaining the laboratory's final data report files. 3.2.5 Technical Staff The technical staff is responsible for analyzing samples and identifying corrective actions. All personnel are responsible for complying with all QA/QC requirements that pertain to their organizational and technical functions. As documented in employee records, technical staff members have the experience and education to fulfill their analytical functions and a general knowledge of laboratory operations, test methods, QA/QC procedures, and records management. The following sections briefly summarize the job duties of the laboratory technical staff. Complete job descriptions are kept by MMSD Human Resources. 3.2.5.1 Chemist The position's duties include: • Reporting to the Team Supervisor in charge of their respective area. • Performing analytical methods and data recording in accordance with documented procedures. • Performing and documenting calibration and preventive maintenance. • Implementing and performing data processing and data review procedures. • Evaluating the preparation and maintenance of laboratory records. • Evaluating instrument performance and overseeing the calibration, preventive maintenance, and scheduling of repairs. • Reporting nonconformance to Team Supervisors and the QAS as appropriate. • Meeting the quality requirements defined in this Quality Manual and other supporting QA policies and procedures. 3.2.5.2 Microbiologist The position's duties include: • Reporting to the Team Supervisor in charge of their respective area. • Performing analytical methods and data recording in accordance with documented procedures. • Performing microscopic examinations and interpreting them to District staff and customers. • Implementing and performing data processing and data review procedures. • Evaluating the preparation and maintenance of laboratory records. D000023 Uncontrolled Document Quality Manual MMSD Central Laboratory Revision: 11.0 Page 13 of 54 • Evaluating instrument performance and overseeing the calibration, preventive maintenance, and scheduling of repairs. • Reporting nonconformance to the Team Supervisors and QAS as appropriate. • Meeting the quality requirements defined in this Quality Manual and other supporting QA policies and procedures. 3.2.5.3 Laboratory Technician The position's duties include: • Reporting to the Team Supervisor in charge of their respective area. • Performing analytical methods and data recording in accordance with documented procedures. • Performing and document calibration and preventive maintenance. • Performing data processing and data review procedures. • Reporting nonconformance to the Team Supervisors and QAS as appropriate. • Meeting the quality requirements defined in this Quality Manual and other supporting QA policies and procedures. 3.2.5.4 Laboratory Helper The position's duties include: • Reporting to the Team Supervisor in charge of their respective area. • Washing labware in mechanical dishwashers in accordance with established procedures. • Preparing sample containers for sampling activities as needed. • Maintaining inventory of supplies for labware cleaning area. • Cleaning and maintaining mechanical dishwashers. • Assisting all laboratory sections as directed. 3.2.6 Laboratory Information Management System (LIMS) Database Analyst The position's duties include: • Providing services to support the management of laboratory documentation and data. • Designing, programming, and maintaining electronic data uploads from various sources into LIMS and from LIMS to other databases. • Performing queries of historical laboratory databases. • Preparing and maintaining laboratory data reports and other data transmittals (electronic). • Monitoring ongoing data transmittals and data archival activities. 3.2.7 LIMS Senior Systems Analyst This position is part of the District's Information Technology Services (ITS) Department but works closely with laboratory personnel. The position's duties include: • Providing system and database analysis and design for the LIMS. • Working with District ITS, contractors and other staff to integrate LIMS data into other databases and reports outside of the laboratory. • Taking the lead in electronic and hard copy report development for laboratory data; translating customer requests for electronic and hard copy reports into LIMS deliverables. • Developing, implementing, maintaining, and administering the LIMS. D000023 Uncontrolled Document Quality Manual MMSD Central Laboratory Revision: 11.0 Page 14 of 54 3.3 Communication Processes within the Laboratory Effective communication between staff, management, customers, vendors and other involved parties can and should occur daily to maintain an effective workplace. Many of these interactions are informal and ad hoc. Management has an open-door policy and staff are encouraged to discuss any concerns and ideas for improvement with their managers. Formal processes to ensure that appropriate communication regarding management system updates, progress reports, policies, procedures and other important information include, but are not limited to, the following: • The Laboratory Manager holds a weekly meeting with his staff to discuss workload, analytical capacity, projected laboratory activities for the week, District initiatives affecting the laboratory, and any concerns from staff and direct reports. • Each Team Supervisor holds a monthly team meeting for discussing problems, new procedures, administrative updates, new technology and other topics specific to operations. These meetings are meant to be open forums and all staff are encouraged to participate in discussions. • The Team Supervisors hold joint team meetings to discuss special topics and promote team cross - communication. • The Laboratory Manager holds "all hands" meetings as needed to discuss topics such as assessment findings, new regulations or procedures, provide training, convey internal and global communication, or to seek feedback and input from the entire laboratory staff. • The QAS attends each of these meetings to provide QA/QC updates to staff as appropriate. • The laboratory maintains a dedicated area on the MMSD SharePoint site where laboratory information is posted and made available to all staff. 3.4 Training 3.4.1 Orientation and Technical Training of Staff Training is an ongoing activity and is performed to maintain and develop proficiency, and to promote improvement. Training can be external or internal. Examples of external training include seminars, courses at academic institutions, vendor -sponsored instrument training, and classes conducted on or off - site. Internal training includes on-the-job training and seminars given by experienced or trained MMSD personnel. Laboratory employees are qualified and assigned duties based on experience and training documented in their training file. Each new employee receives orientation and training in quality, ethics, and health and safety. The supervisors will perform periodic assessments to determine training needs. These should include the input of employees and other managers. 3.4.2 Quality Orientation Each newly hired MMSD Central Laboratory employee receives a quality systems orientation. The QAS conducts this orientation within one month of the employee's report -to -work date. Attendance at QA orientation is documented in the employee's training file. The QAS reviews, at a minimum, the following topics with the new employee as they apply to the individual's assigned responsibilities: Uncontrolled Document D000023 Quality Manual MMSD Central Laboratory Revision: 11.0 Page 15 of 54 • MMSD Quality System and applicable documents including the MMSD Quality Manual. • MMSD policies on ensuring data integrity, meeting client requirements, and ethics. • Identification and documentation of nonconformance and corrective action procedures. • Proper data recording practices. • Key elements of QC as applied in the laboratory. Ethics and fraud prevention are components of our employee orientation. This training includes review of pertinent MMSD administrative documents, and discussions about data integrity, and data misrepresentation. Employees are made aware of the legal and environmental repercussions that result from data misrepresentation. 3.4.3 Quality Training Continued training, consistent with requirements of the Quality Manual is provided regularly. Formal training sessions may be conducted and documented by the QAS, Laboratory Manager, designee or external trainers. The training sessions address relevant regulatory requirements, basic QC practices, responsibilities of the technical and QA staff, and the reporting of nonconformance. Quality issues are discussed regularly at biweekly team meetings and weekly management meetings. Additional training as needed is also provided in special meetings. All MMSD laboratory employees become familiar with the laboratory's quality programs by reading the MMSD Laboratory Quality Manual, pertinent sections of the Wisconsin Codes, TNI Standard, and SOPS pertaining to their positions. 3.4.4 Health and Safety Training Each newly hired laboratory employee is required to receive health and safety training in accordance to the Laboratory's CHP. The orientation is performed as soon as possible after the employee's report -to - work date and before the employee handles chemicals. The Laboratory's CHO maintains documentation of training completion and copies are also included in the employee's training file. All laboratory staff is given periodic refresher training on various health and safety topics. Attendance records for these are maintained by the Laboratory CHO. The District also offers general health and safety training available to all employees. This may include cardio-pulmonary resuscitation (CPR), first aid, fire safety and other pertinent topics. These training records are maintained by and reside in the Human Resources Department. 3.4.5 Data Integrity and Ethics Training Ongoing data integrity training is provided for all laboratory employees. This training may be presented by either MMSD staff or contractors on site, or by webinars or interactive web -based seminars. Training will always include management and staff discussion of how the specific material applies to daily work. Documentation of training is recorded with a signature attendance sheet or form that demonstrates staff have participated and understand their obligations related to data integrity. 3.4.6 Training Records The QAS is responsible for setting up and maintaining training records for the entire laboratory. The types of records in the training files may include documentation of technical (procedural) training, QA training, proficiency demonstrations, professional development, and any other training related to job performance. Initial or ongoing technical proficiency training records include documentation of the ability to perform sample preparation or analysis using internally prepared laboratory control samples and D000023 Uncontrolled Document Quality Manual MMSD Central Laboratory Revision: 11.0 Page 16 of 54 when available, external standard reference materials. Personnel are required to demonstrate competency in performing methods by successfully completing a DOC before conducting analysis independently on client samples. Information is filed in the employee's training file as training is completed. 3.4.7 Professional Development This category includes courses and training relating to an individual's job duties or approved training plan. This training can be college level courses funded by the District's tuition reimbursement program, seminars, meetings, and internal courses available for District staff. Records of employee's professional development training are kept by the Human Resources Department. 3.5 Laboratory Capabilities The MMSD Central Laboratory provides chemical and microbiological environmental analyses as well as process and product testing for the various fertilizer products produced at the District. The laboratory has extensive experience serving the analytical needs of a variety of MMSD internal operations. The following are the most common types of samples that are analyzed in the District laboratory: • Wastewater influent, effluent, and samples from various stages of the wastewater treatment process; • Groundwater; • Surface water from Milwaukee's watersheds and harbors; • Industrial wastewater samples from the District's Industrial Waste Pretreatment Program; • Biosolids (sludge), Milorganite® (a fertilizer produced by the MMSD), and mixed liquors. This list is not all inclusive and other sample matrices may be analyzed as needed. Most samples are collected by contractors and MMSD staff who are not part of the laboratory. The laboratory usually supplies containers and preservatives but does not take an active role in sampling for most compliance testing. The MMSD Central Laboratory is certified by the WDNR for analysis of environmental samples, the WDATCP for microbiology analysis, and by the Florida Department of Health for the NELAP. Copies of current certifications are posted electronically and in hard copy at the laboratory. The MMSD Central Laboratory floor plan is shown in Figure 3-3. The 45,000 square foot, two -floor facility, houses the MMSD Central Laboratory staff and management. The design of the laboratory ensures data quality, safety, efficiency, automation, and security. Instrument laboratories are separate from sample preparation laboratories to eliminate the potential for cross - contamination. The reagent water systems provide water of required quality for all laboratory operations. Laboratory facilities are designed and organized to facilitate testing of environmental samples. Environmental conditions are monitored to ensure that conditions do not invalidate results or adversely affect the required quality of any measurement. Access to and use of areas affecting the quality of the environmental tests is controlled to authorized personnel only. Uncontrolled Document D000023 Quality Manual MMSD Central Laboratory Revision: 11.0 Page 17 of 54 Figure 3-3 Laboratory Floor Plan I I I SPRVSR I I GAS OFFICE FIR F OFFICE STOR. 122 EXTINOUISNER� 12$ y2TA j ^PILL FIRE GAS RECEIVING iaw CAR I EXTINGUISF�ER STGRAdE MICROS COPY LINOE^cIGNATEO AND ORAL ROUTINE ETRLS TRACE METddL5 `� CP HEM ,q� FIRE EXTINGUIU�ER.YY7 t27 ENTRANCE 116 113 Y SB 121 123 124 OF ICEELEVFS 15B 124 1 8 ExrKJcuI�HER i SHER. FIRE EICTINGUISHER FIRE EXTINOL�ISHER FI I EXTINOUI9HER STAIRWAY 110 CO IDOR 108 CORRICOR M6 FIRE EXTINOUISHER 111 BTAIRWAV FIRE ALARM ! w SB CONFERENCE "S, FIRE ALARM rE -. gam__. __EMERGENCY MICRO N_. _._._.-._._.-._._ 15O ._ _.-._._FIRE EMPLOYEE EXIT PREP [7 N AIARM ENTRANCE MICROBIOLOGY ! 115 = - ! DISHWASHING FIELD 114 ! w 14D a ! 1,1 i STIORAGE W ROOM x 128 I �m �a 14a ❑r I I o& w� _ ❑- MEWS o ILL J FI'��'jjf�f� o ROOM EXITI NOUISHER• 148 p O FIRF RECEIVING AUTOCHEMIBTRY L148 j o DIGESTIONj j ALARM 112 j 14B j SAMPLE RECEIV ING RECEIVING ENTRANCE RO1 152 5E-1d7---. .- ALIG lJ 120 -- - - - - - - -- .-.-.... — --yxB �-.-------.----.- - OL - - - - --- -- ---. JAH q AN aGpRRI00R 107 ! ! 1ST, FIRE EXT'INL�UISHER ! FIRE EXTINCU I3H ER I saRvsw SOLIDSIHOD 112 j LEGEND EX17 ROUTE * FIRE ALARM i FIRE EXTINGUISHER se gHDWER1EYEWASH e EYEWASH ONLY EA FIRST AIDKI7 MMSD GENTRAL LABORATORY FAGILITY 251D W. SEE BOTH STREET �FIRST FLOOR PLAN L1 �' Rwbedl 1D9N1� 141 ! 86 MILD PREP Y�3 1 T.O.C. LAB j CHI DRDPHYI I AR EL EV WhSTE MILD .1 134 =nUP f'G 5-DRRGE GRINDING 140 139 138 1J7 OFFICE/ FILE ROOM 152 DATA INPUT 1 OFFICES 133 ENTRANCE R. Emergency 1 EYacuation LF 102 Floor Captains: 101 EMPLOYEE) VISITOR 133 ❑an Hrobar ENTRANCE 122 Richard VlncerkINTERNAL ASSEMBLY AREA 1ST FLOOR HALLWAYSEXTERNAL ASSEMBLY AREA L-1 Uncontrolled Document D000023 PLAN = ' Quality Manual MMSD Central Laboratory Revision: 11.0 Page 18 of 54 The laboratory work spaces are adequate, and appropriately clean to support environmental testing and ensure an unencumbered work area. The laboratory is divided into two process teams. The Wet Chemistry and Microbiology team handles glassware preparation, autochemistry, biochemical oxygen demand (BOD), microbiology, and solids. The Metals and Milorganite team is responsible for metals analysis, oil and grease, sample receiving, nitrogen analysis, total organic carbon (TOC), chemical oxygen demand (COD), chlorophyll, a variety of physical and chemical tests on Milorganite, and some plant operation monitoring. The laboratory operates seven days a week, 365 days a year. Analysts are cross -trained on those analyses that are provided daily to meet wastewater treatment and production needs. 4.0 QUALITY ASSURANCE OBJECTIVES The overall QA objective for MMSD's Central Laboratory is to develop and implement procedures for laboratory analysis, chain -of -custody, and reporting that will provide results which are of known and documented quality. Data Quality Indicators (DQI) are used as descriptors in interpreting the degree of acceptability or utility of data. The principal DQIs are precision, accuracy, representativeness, comparability, and completeness. DQIs are used as quantitative goals for the quality of data generated in the analytical measurement process. This section summarizes how specific DQIs and QA objectives are met. 4.1 Precision Precision describes how much random error there is in the measurement process or how reproducible an analytical technique is. Precision is assessed through the calculation of relative percent differences (RPD) and relative standard deviations (RSD) for replicate samples. Laboratory precision may be assessed through the analysis of a matrix spike/matrix spike duplicates (MS/MSD), sample duplicate pairs, or examination of precision between laboratory control samples (LCS). Laboratory staff monitors ongoing precision using control charts. 4.2 Accuracy Accuracy is the degree of agreement between an observed value and an accepted reference or true value. Accuracy is assessed through the analysis of MS/MSD, QC check samples, and LCSs. It is further assessed by the analysis of blanks and through the adherence to proper sample handling and preservation procedures and holding times. Laboratory staff monitor ongoing accuracy using control charts. 4.3 Representativeness Representativeness expresses the degree to which data accurately and precisely represent a characteristic of a population, parameter variations at a sampling point, a process condition, or an environmental condition within a defined spatial or temporal boundary. Lack of representativeness occurs when the sample collection method does not extract the material from its natural setting in a way that accurately captures the desired qualities to be measured. It can also occur when improper sub -sampling is done in the laboratory. 4.4 Completeness Completeness is a measure of the amount of valid data obtained from submitted samples. The laboratory completeness objective is to generate valid data for greater than 95% of the samples received. This is measured by tracking the "Lab Services Notifications" for invalid or missing data. Uncontrolled Document D000023 Quality Manual MMSD Central Laboratory Revision: 11.0 Page 19 of 54 4.5 Comparability Comparability is an expression of the confidence with which one data set can be compared to another. Comparability can be determined by examining the specifications of the measurement system used, that is, analytical methods, detection limits, holding time compliance, and rules for reporting data. Documentation of these, and any deviations, is important in determining comparability of data. 4.6 Detection Limits Method Detection Limit (MDL) is defined as the minimum concentration of a substance that can be measured and reported with 99% confidence that the analyte concentration is greater than zero and is determined from analysis of a sample in a given matrix containing the analyte. MDLs are determined, where appropriate, annually in accordance with the procedure found in Title 40 CFR Part 136. The Limit of Quantitation (LOQ) is the minimum concentration of an analyte that can be identified and quantified within specified limits of precision and bias during routine analytical operating conditions. LOQs are matrix, method, and analyte specific. In some cases, they may be instrument specific. At the Central Laboratory, they are usually calculated as 10 times the standard deviation of the MDL, and in some documented cases, as the concentration of the low-level quality control sample or the concentration of the lowest calibration standard, depending upon the method and customer needs. In all cases, the MDL is less than the LOQ. The QAS maintains a standardized worksheet for MDL determinations. All MDLs are reviewed and approved by the Team Supervisor and QAS before implementation. The QAS is responsible for updating the LIMS with new MDLs and notifying the appropriate customers of these updates. In some cases, calculation of an MDL is not appropriate (e.g. BOD and pH determination). In these cases, a reporting limit not related to a statistical determination will be included in reports. 5.0 SAMPLE HANDLING This section summarizes policies and practices for sample handling. 5.1 Sample Tracking The laboratory tracks all samples using unique numbers generated by the LIMS. This process is known as "sample log -in". Sample numbers may be assigned in the LIMS by laboratory or other MMSD staff who perform sampling. This assignment may be performed prior to sample collection or when the sample arrives at the laboratory. Each sample container label will contain a unique identification (ID) code. 5.2 Sample Acceptance Policy Samples submitted to the laboratory for environmental analysis must meet the requirements of applicable WDNR regulations and EPA guidelines. When samples are received that do not meet these requirements, the laboratory documents the nature and substance of the variation. The requirements include: Proper, full, and complete documentation, including the sample identification, the location, date and time of collection, collector's name, preservation type, sample type and any special remarks concerning the sample. In some cases (e.g. freshwater samples) the time of collection will be included Uncontrolled Document D000023 Quality Manual MMSD Central Laboratory Revision: 11.0 Page 20 of 54 in the LIMS as a test field for the sample. A chain of custody is submitted for each sample, but multiple samples can be on a single form; • Unique identification of samples using durable labels completed in indelible ink; • Use of appropriate sample containers; • Appropriate chemical and physical preservation as required by the methods; • Receipt within holding times; • Adequate sample volume. Milorganite submitted for product testing (i.e. shipment testing) will be submitted with complete identification (lot numbers and dates). Analyses must generally be completed within seven days to meet shipping requirements. 5.3 Sample Receipt Protocols Upon receipt, the condition of the sample, including any abnormalities or departures from standard conditions is recorded. For samples requiring refrigeration on collection that arrive having ice in the cooler, the laboratory may report the samples as "received on ice". If the samples are not received on ice or the ice has melted, the laboratory must report the temperature. Generally, a calibrated pyrometer is used for this purpose. For samples with a specified temperature of 4° C, a temperature ranging from just above the freezing temperature of water to 6° C is considered acceptable. Samples that are hand -delivered to the laboratory immediately after collection may not meet these criteria. In these cases, the samples will be considered acceptable if there is evidence that the chilling process has begun, such as arrival on ice. Further detail on this is provided in the sample receiving SOP. Where applicable, chemical preservation will be verified using readily available techniques, such as pH. This check will be made upon receipt of the sample, unless the integrity of the sample might be compromised by this additional handling prior to analysis. In those cases, sample preservation will be verified prior to the analysis. This verification is documented. The preservation status of subcontracted samples is verified by the subcontract laboratory. Where there is any doubt as to the sample's suitability for testing, the laboratory will consult its clients for further instruction before proceeding. If the sample does not meet the sample receipt acceptance criteria, the condition of the samples will be noted on the chain of custody form and in the LIMS. If the laboratory has to make a pH adjustment, add some other preservative, or filter the sample, this will be documented. 5.4 Storage Conditions Samples which require thermal preservation are stored under refrigeration within the specified preservation temperature of the method and NR 219.04. Refrigerator and freezer storage temperatures are monitored and documented on each day of use. Samples are held securely, stored apart from standards, reagents, food, or potentially contaminating sources to minimize cross -contamination. All portions of samples, including extracts, digestates, leachates, or any sample products are maintained in accordance with regulatory requirements. 5.5 Chain of Custody (COC) COC documents are used to establish an intact, continuous record of the physical possession of sample containers and collected samples. The COC records account for all time periods associated with the samples Uncontrolled Document D000023 Quality Manual MMSD Central Laboratory Revision: 11.0 Page 21 of 54 until they arrive at the MMSD laboratory. The COC forms remain with the samples during transport or shipment. Access to all samples and sub -samples is controlled. The MMSD facility is maintained securely and is restricted to authorized personnel only. 5.6 Sample Transport Samples that are transported under the responsibility of the laboratory are handled safely and in accordance with required transport and storage conditions. This includes moving bottles within the laboratory. 5.7 Sample Disposal All samples, digestates, leachates, and extracts or other sample preparation products are disposed of in accordance with Federal, State, and local laws and regulations. 6.0 CALIBRATION PROCEDURES AND FREQUENCY 6.1 Traceability of Calibration Wherever applicable, calibration of analytical support equipment and instruments is traceable to national standards of measurement. 6.2 Reference Standards Reference standards of measurement (such as Class 1 or equivalent weights, or traceable thermometers) are generally used for calibration only. Reference standards are subjected to in-service checks between calibrations and verifications. 6.3 General Requirements Each calibration is dated and labeled with, or traceable to, the method, instrument, analysis date, analyte name, concentration, and response (or response factor). Sufficient information is recorded to permit reconstruction of the calibration. Acceptance criteria for calibrations comply with method requirements or are established and documented. 6.4 Analytical Support Equipment Analytical support equipment includes: balances, ovens, refrigerators, freezers, incubators, water baths, temperature measuring devices and volumetric dispensing devices if quantitative results are dependent on their accuracy, as in standard preparation and dispensing or dilution into a specified volume. All such support equipment is calibrated or verified at least annually, using NIST traceable references when available, over the appropriate range of use. The results of the calibration or verification must be within the specifications required of the application for which the equipment is used, or the equipment is removed from service until repaired. Mechanical volumetric dispensing equipment, including burettes (except Class A glassware), is checked for accuracy quarterly. Other volumetric glassware that is not class A is verified before use. The record of that verification is maintained in the laboratory. Uncontrolled Document D000023 Quality Manual MMSD Central Laboratory Revision: 11.0 Page 22 of 54 Glass micro -liter syringes have a certificate attesting to their established accuracy. If the certificate of accuracy for glass micro -liter syringes is not available, the accuracy of the syringe is demonstrated before use and documented. Prior to use on each day the equipment is in operation, balances, ovens, refrigerators, freezers, incubators, and water baths are checked with NIST traceable references (where possible) in the expected use range. The acceptability for use or continued use is determined by the analysis or application performed with the equipment. Additional information on the calibration of analytical support equipment may be found in SOPS or equipment manuals. 6.5 Initial Instrument Calibration Calibration procedures for laboratory instruments consist of an initial calibration and calibration verifications. The SOP for each analysis performed in the laboratory describes the calibration procedures, frequency, acceptance criteria, and the conditions that will require recalibration. Where appropriate, the initial calibration is verified using an independently prepared calibration verification solution made from a second source. Quantitation is always determined from the initial calibration unless the test method or applicable regulations require quantitation from the continuing calibration. Unless stated otherwise in the reference method, the minimum number of points for establishing the initial instrument calibration is three. The lowest calibration standard shall be at or near the limit of quantitation. Any results obtained above the highest calibration standard are diluted and reanalyzed. No data should be reported outside of the calibration range without the review and approval of the Team Supervisor. In those rare cases, the data must be qualified. If the initial calibration fails, the analysis procedure is stopped and evaluated. For example, a second standard may be analyzed and evaluated, or a new initial calibration curve may be established and verified. In all cases, the initial calibration must be acceptable before analyzing any samples. When an initial instrument calibration is not performed on the day of analysis, a calibration verification check standard is analyzed at the beginning and at the end of each batch. If a calibration check standard fails, and routine corrective action procedures fail to produce a second consecutive calibration check within acceptance criteria, a new initial calibration curve is constructed. The samples affected by the unacceptable check are reanalyzed after a new calibration curve has been established, evaluated and accepted. Samples may be reported with qualifiers (flagged) only if reanalysis is not possible because there is limited sample volume or hold times have expired. For ICP analysis, where single point calibration is allowed (with a zero and single point calibration), the following apply: a) For single point plus zero blank calibrations, the zero point and the single point standard are analyzed prior to the analysis of samples and verified at the frequency required by the method. b) The linearity of single point plus zero blank calibrations is determined by analysis of at least three standards and one of them at a concentration of at least 10% above the calibration standard. The resulting linear dynamic range is verified at least yearly. 6.6 Continuing Instrument Calibration The validity of the initial calibration is verified prior to sample analysis by use of an initial calibration verification (ICV) or a continuing calibration verification (CCV) standard. The ICV is usually is prepared Uncontrolled Document D000023 Quality Manual MMSD Central Laboratory Revision: 11.0 Page 23 of 54 from a source different than the one used to generate a calibration curve. The CCV and the calibration standards share the same source. Corrective action is initiated for continuing instrument calibration verification results that are outside of acceptance criteria. This is performed for all analytical systems that have a calibration verification requirement. Calibration is verified for each compound, element, or other discrete chemical species. The calculations and associated statistics for calibration verification are included or referenced in the test method SOP. Sufficient raw data records are retained to allow reconstruction of the continuing instrument calibration verification. Continuing instrument calibration verification records connect the continuing verification to the initial instrument calibration. 7.0 TEST METHODS AND STANDARD OPERATING PROCEDURES The laboratory SOPS that accurately reflect all laboratory activities including general procedures and specific test methods. The QAS maintains a list of current SOPS on the District's SharePoint site accessible to all laboratory personnel. Each SOP indicates its effective date and revision number, and includes the signatures of the QAS, Laboratory Team Supervisor, and Laboratory Manager. SOPS must be approved by these authorized personnel prior to use. Copies of the analytical methods are maintained in the individual laboratories and are accessible to all analysts performing them. Procedures for test methods describing how the analyses are actually performed in the laboratory are specified in method SOPS. The SOPS for sample preparation and analysis are based on reference methods published by EPA, Standard Methods, or other recognized references. Each method SOP includes or references: i) Identification of the method; ii) Applicable matrix or matrices ; iii) MDL and LOQ; iv) Scope and application, including analytes to be analyzed; v) Summary of the method; vi) Definitions (in the SOP or by reference); vii) Interferences; viii) Safety; ix) Equipment and supplies; x) Reagents and standards; xi) Sample collection, preservation, shipment and storage; xii) Quality control; xiii) Calibration and standardization; xiv) Procedure; xv) Data analysis and calculations; xvi) Method performance; xvii) Pollution Prevention; xviii) Data Assessment and acceptable criteria for QC measures; xix) Corrective actions for out -of -control data; xx) Contingencies for handling out -of -control data; xii) Waste management; xxii) References; xxiii) Tables, diagrams, flowcharts and validation data Uncontrolled Document D000023 Quality Manual MMSD Central Laboratory Revision: 11.0 Page 24 of 54 QC acceptance criteria and corrective actions for each method are contained in the QC Requirements Summary Sheets Manual, a separate document from the Quality Manual. MDLs, which are reviewed at least annually, can be found by query in LIMS. A copy of the most recent limits can also be obtained from the QAS. SOPS for general laboratory procedures that are not analytical methods, as for example, sample receiving and thermometer calibration, do not have to include all the sections listed above if they are not applicable to the procedure. 7.1 Protocol Specifications For certain analyses related to process control, method and customer -defined specifications are documented in Protocol Specifications. These do not replace SOPS but rather serve to communicate certain expectations to both the customer and the analysts. These are written documents that include some technical specifications such as precision and accuracy goals, and turnaround times, deliverables and communication instructions. 8.0 QUALITY CONTROL VERIFICATION Individual reference sheets for QA/QC requirements and corrective action for specific analytical methods are compiled in the QC Requirements Summary Sheets Manual. These are used as a reference at the bench. 8.1 Quality Control Samples The data acquired from QC analyses are used to estimate the quality of analytical data, determine the need for corrective action in response to identified deficiencies, and interpret results after corrective action procedures are implemented. Each method SOP includes a QC section which addresses the minimum QC requirements for the procedure. The internal QC checks may differ slightly for each individual procedure but in general are described below. a) Method Blanks are performed at a frequency of one per batch of samples per matrix type per sample preparation or test method. The results of these samples are used to determine batch acceptance. b) Laboratory Control Samples (LCS) are analyzed at a minimum of I per batch of 20 or fewer samples per matrix type per sample preparation method except for analytes for which spiking solutions are not available or applicable, such as pH, BOD, and turbidity. The results of these samples are used to determine batch acceptance. c) Matrix Spikes (MS) are performed at a frequency of 1 in 20 samples per matrix type per sample extraction or preparation method except for analytes for which spiking solutions are not available or applicable such as, total suspended solids, total dissolved solids, total volatile solids, total solids, pH, BOD and turbidity. Poor performance in a matrix spike generally indicates a problem with sample composition, and not the laboratory analysis, and is reported to assist in data assessment. d) Matrix Spike Duplicates (MSD) or Laboratory Duplicates are analyzed at a minimum of 1 in 20 samples per matrix type per sample preparation or test method. Poor performance in the duplicates generally indicates a problem with the sample composition and is reported to assist in data assessment. 8.2 Method Detection Limits For analytes for which spiking is a viable option, detection limits are determined by an MDL study. This is performed as described in 40 CFR Part 136, Appendix B. The method detection limit is determined for the compounds of interest in each method in laboratory pure reagent water. Uncontrolled Document D000023 Quality Manual MMSD Central Laboratory Revision: 11.0 Page 25 of 54 An MDL study is not performed for any component for which spiking solutions are not available such as total suspended solids, BOD, total dissolved solids, total volatile solids, total solids, pH, or microbiology parameters. For these, the detection limit may be based on the signal to noise ratio from the analysis of a standard, calculated based on manufacturer's guidance (such as the pH probe or analytical balance); or established with guidance from regulators (e.g. BOD). MDLs in used are reviewed at least annually for continuing applicability. MDL studies are performed annually or whenever there is a significant change to an instrument or method. Once the study is performed, reviewed and approved by the Team Supervisor and QAS, the limits are updated in LIMS and a change notification is given to customers and analysts. 8.3 Demonstration of Method Capability Prior to acceptance and use of any method, satisfactory initial demonstration of method performance, referred to as "Initial Demonstration of Capability" or "IDOC" is required for every analyst performing a method. Analysts also complete ongoing demonstrations of capability for all tests they perform. The procedure and forms for the DOCs are contained in Appendix A. These demonstrations are performed initially when the method is validated, each time there is a significant change in instrument type, personnel, or test method, and annually as an ongoing demonstration of proficiency. For microbiological analyses, candidate analysts are certified to perform tests after comparing generated test results to those of a principal analyst, usually the laboratory Microbiologist. 8.4 Proficiency Testing MMSD's Central Laboratory analyzes proficiency testing (PT) samples from a provider approved by NELAP and the WDNR at least two times per year. The specific analytes and matrices analyzed are based on the current scope of the laboratory services and availability of appropriate PT materials. The specific requirements for the PT samples are contained in the standards for each certification. The QAS manages the PT program. Team Supervisors are responsible for scheduling, reporting to the QAS raw data review, and initiating corrective action, if necessary. Within the constraints imposed by some certification programs, the laboratory analyzes PT samples following the same procedures used to analyze routine samples. The QAS is responsible for keeping records of study dates, results and submittals, including copies of any electronic submittals sent to the PT provider. If any PT sample results fail study acceptance criteria, Team Supervisors will work with the QAS to investigate the cause of the failure and document any corrective action that is taken. Analysis of additional PT samples will be completed in accordance with the guidelines established by applicable regulatory agencies. 9.0 DATA REDUCTION, REVIEW, REPORTING AND RECORDS 9.1 Data Reduction and Review Data reduction is performed following documented procedures. Computer programs used for data reduction are validated before use by performing manual calculations. All information used in the calculations (e.g. raw data, calibration files) is recorded to enable reconstruction of final results. Uncontrolled Document D000023 Quality Manual MMSD Central Laboratory Revision: 11.0 Page 26 of 54 All data are reviewed by a second analyst or supervisor in accordance with laboratory procedures to ensure that calculations are correct and to detect transcription errors. Spot checks are performed on computer calculations to verify program validity. Errors detected in the review process are referred to analysts for corrective action. 9.2 Control of Data The laboratory assures that computers and software are protected and secure by locked access and control of the laboratory environment. The District ITS Department is responsible for maintenance and security of the network, desktops, servers and stored electronic data. Commercial off -the -shelf software (e.g. word processing, database and statistical programs) used within the designed application range is considered sufficiently validated when in-house programming is not used. The laboratory assures that computers, user -developed computer software, automated equipment, or microprocessors used for the acquisition, processing, recording, reporting, storage, or retrieval of environmental test data are: a) Documented in sufficient detail and validated as being adequate for use; b) Protected for integrity and confidentiality of data entry or collection, data storage, data transmission and data processing; c) Maintained to ensure proper functioning and are provided with the environmental and operating conditions necessary to maintain the integrity of environmental test data; d) Held secure, including the prevention of unauthorized access to, and the unauthorized amendment of, computer records. 9.3 Records Records provide the direct evidence and support for the necessary technical interpretations, judgments, and decisions concerning laboratory results. These records provide the historical evidence needed for subsequent reviews and analyses. Records should be legible, identifiable, and retrievable, and protected against damage, deterioration, or loss. All records are maintained in accordance with the District's Records Retention Policy. Original data records are retained for a minimum of five years. The laboratory follows applicable District procedures and policies for records archival and disposal. Any documentation errors are corrected by drawing a single line, in ink, through the error so that it remains legible, and is initialed by the responsible individual, along with the date of change. The correction is written adjacent to the error. The laboratory complies with District policies on electronic signatures, records handling, and other applicable records requirements. Laboratory records include the following: SOPS — Any revisions to laboratory procedures are written, dated, and distributed to all relevant individuals to ensure implementation of changes. Current copies of all SOPS are maintained on the MMSD SharePoint site. Equipment Maintenance Documentation — A history of the maintenance record of each equipment serves as an indication of the adequacy of maintenance schedules and part inventory. As appropriate, the maintenance guidelines of the equipment manufacturer are followed. When maintenance is necessary, it is documented in Uncontrolled Document D000023 Quality Manual MMSD Central Laboratory Revision: 11.0 Page 27 of 54 either standard forms or in hardcopy or electronic logbooks. Maintenance records from external services or vendors are also kept on file. Calibration Records — The frequency, conditions, standards, and records of calibration are recorded and maintained. Traceability of Standards and Reagents — The laboratory documents the identity, source, and purity of reagents and standards, their lot number, and receipt and expiration dates. The laboratory maintains records that link intermediate and working standards, and reagent solutions to their respective stocks or neat compounds. Sample Mana eg ment — The laboratory maintains a record of all procedures to which a sample is subjected while in the laboratory's possession. These include records pertaining to: a) Sample preservation, appropriateness of sample container, and compliance with holding time requirements; b) Sample identification, receipt, including shipping receipts, COCs, assignment records, and disposal records for Industrial Waste Pretreatment Program (IWPP) samples. Original Data — The raw data and calculated results for all samples is maintained in laboratory notebooks, logs, bench sheets, files, or other sample tracking or data entry forms. Instrumental output is stored in a computer file or a hard copy report. Electronic raw data is maintained in archival systems by the District ITS Department, or the LIMS database analyst. C Data — The raw data and calculated results for all QC samples and standards are maintained in the same manner as original data. Documentation allows correlation of sample results with associated QC data. Final Report — A copy of any report issued by the laboratory and any supporting documentation. 9.4 Document Control System A document control system is used to ensure that all staff has access to current policies and procedures at all times. The QAS controls all laboratory quality documents. Documents which are managed by this system include this Quality Manual, SOPS, Protocol Specifications, and policies used for QA. The system consists of a document review, revision and approval system, and document control and distribution. All quality documents are reviewed and approved by the QAS, the appropriate Laboratory Team Supervisor, and the Laboratory Manager. Documents are revised whenever the activity described changes significantly. Controlled documents are uniquely identified with: 1) date of issue, 2) revision number, 3) page number, 4) total number of pages, or a mark to indicate the end of the document, and 5) the signatures of the issuing authority (i.e., management). These forms are maintained by the LIMS Database Analyst on the MMSD SharePoint laboratory site. Analysts are instructed to go to SharePoint to ensure that they are using the most current version. All laboratory personnel are notified by e-mail of updates to those documents. Documents are reviewed at least biannually to ensure that contents are suitable and in compliance with the current quality systems requirements, and accurately describe current operations. All invalid or obsolete documents are removed, or otherwise prevented from unintended use. Forms and spreadsheets used for testing or QC purposes are also controlled. These may be created and reviewed by either the QAS or the Team Supervisors. They are uniquely identified and filed electronically. The QAS maintains a list of authorized signatories for document types commonly generated by and used at the laboratory. The latest version of the list is included in Appendix F. Authorized signatories for personnel and procurement records are referenced in established District -wide policies. Uncontrolled Document D000023 Quality Manual MMSD Central Laboratory Revision: 11.0 Page 28 of 54 9.5 Confidentiality Access to all MMSD records is available to the public under Wisconsin state statutes. However, records requests must be formally made in compliance with MMSD Administrative Policies Section 76 (Records). Daily access to laboratory records and LIMS data is limited to MMSD personnel except with the permission of the QAS or Laboratory Manager. 9.6 Reporting Test reports, when generated for regulatory purposes, contain at least the following information: • The name and location of the laboratory where the tests were performed, if the laboratory is not the MMSD Central Laboratory. A laboratory ID number may be used in lieu of the full name and location; • Page numbers on the LIMS generated portion of the report; • The name of the internal customer; • Method ID — this can be a method citation or an OpSid; • A unique identification, (generally a LIMS number or field ID, for each of the samples tested); • Date of receipt of the samples by the laboratory; • The name and signature of the person authorizing the report; • Certification or accreditation number of the laboratory. Since the MMSD Central Laboratory is an internal laboratory, these reports are generally considered as backups or appendices for final reports prepared by staff outside of the laboratory. Laboratory reports may be hard copy or electronic. Electronic copies of laboratory reports should be in pdf format. 10.0 REVIEW OF NEW WORK, CUSTOMER COMMUNICATIONS AND COMPLAINTS 10.1 New Work The review of all new work assures requirements are clearly defined, the laboratory has adequate resources and capability, and the test method is applicable to the customer's needs. This process assures that all work will be given adequate attention without shortcuts that may compromise data quality. Most requests for new work will come through the Laboratory Project Manager, but requests may also come to the Laboratory Team Supervisors or Laboratory Manager. In all cases, the decision to accept new work will be made after consultation with the Laboratory Team Supervisors to determine whether the laboratory has the necessary accreditations, resources, including time, equipment, deliverables, and personnel to meet the work request. If the request includes analyses that are not routinely performed, the QAS will also review the request to ensure that all certification or accreditation requirements are met. The customer will be made aware of the results of the review if it indicates any potential conflict, deficiency, lack of certification or accreditation, or inability of the laboratory to complete the work satisfactorily. Specifications for new work are documented in the Request for Analytical Services (RAS) form by the Laboratory Project Manager and made available to all staff involved with the work. The review process is repeated when there are amendments to the original request by the client. Relevant personnel are given copies of the amendments. Uncontrolled Document D000023 Quality Manual MMSD Central Laboratory Revision: 11.0 Page 29 of 54 10.2 Customer Communications As an internal service organization, communication between the laboratory and the customers is key to satisfactory performance. The laboratory collaborates with customers, both internal and external, in clarifying their requests and in monitoring laboratory performance related to their work. Several mechanisms devised to facilitate this communication will be described here. While communication between all District staff is encouraged, the Laboratory Project Manager serves as the primary laboratory customer contact and works with customers to define the scope of service and reporting requirements. The Laboratory Project Manager will use the Laboratory Services Notification, Client Disposition Form (Appendix C) to document and notify when samples are lost or compromised. The "IWPP Request for Data Verification Form" is used for requesting and documenting reviews of industrial waste data. 10.3 Complaints All customer complaints are documented by the person receiving the complaint and addressed by appropriate personnel. If it is determined that a complaint has merit, a corrective action is initiated. See Section 14 for corrective action procedures. The Laboratory Project Manager solicits feedback from customers through an annual survey 11.0 PERFORMANCE AND SYSTEM AUDITS 11.1 Internal Laboratory Audits The QAS performs annual internal audits to verify that laboratory operations continue to comply with the requirements of the quality system. Where the audit findings cast doubt on the correctness or validity of the laboratory's results, an immediate corrective action is initiated and any client whose work may have been affected is notified. The internal system audits include an examination of laboratory documentation on sample receiving, sample log -in, sample storage, chain -of -custody procedures, sample preparation and analysis, and instrument operating records. The annual review may be a single review covering the entire laboratory quality system or a series of shorter reviews throughout the year, at the discretion of the QAS. All investigations that result in findings of inappropriate activity are documented and include any management decisions involved, corrective actions taken, and all appropriate notifications to clients. Clients are notified promptly, in writing, when audit findings cast doubt on the validity of the data. Audits are reviewed after completion to assure that corrective actions were implemented and effective. When necessary, the QAS performs a follow-up audit. 11.2 External Audits and Assessments The MMSD Central Laboratory will cooperate and assist with all external audits and assessments, whether performed by clients or accreditation bodies. All external audits and assessment are fully documented and tracked to closure. Uncontrolled Document D000023 Quality Manual MMSD Central Laboratory Revision: 11.0 Page 30 of 54 Management will ensure that all areas of the laboratory are accessible to auditors and assessors as applicable and that appropriate personnel are available to assist in conducting the audit or assessment. Any findings related to an external audit or assessment follow corrective action procedures. These are performed within the timeframe specified by the accreditation body. The Laboratory Manager or designee will follow up to verify that corrective actions have been implemented. 11.3 Managerial Review Laboratory management performs an annual review of the quality system to ensure its continuing suitability and effectiveness, and to introduce any necessary changes or improvements. This will include a general review of the status and need for revision of SOPS and other controlled documents and data integrity procedures. The review may consider reports from managerial and supervisory personnel, the outcome of recent internal audits, assessments or audits by external bodies, the results of proficiency tests, any changes in the volume and type of work undertaken, feedback from clients, corrective actions, and other relevant information. The Laboratory Manager and other top management shall ensure that the integrity of the management system is maintained when changes to it are planned and implemented. 12.0 EQUIPMENT, MEASUREMENT TRACEABILITY, STANDARDS AND REAGENTS, AND PREVENTATIVE MAINTENANCE 12.1 Equipment The Central Laboratory owns and maintains the necessary equipment to meet its accreditation requirements and client needs. A current list of major analytical and support equipment in use is maintained by the QAS in a dedicated database. Equipment is operated only by authorized personnel. Up-to-date instructions on the use and maintenance of equipment, including any relevant manuals provided by the manufacturer of the equipment, are readily available for use by laboratory personnel. All equipment, including hardware and software, are safeguarded from adjustments which would invalidate the test results measures by limiting access to the equipment and using password protection where appropriate. Equipment that has been subject to overloading, mishandling, giving suspect results, or been shown to be defective or outside specifications is taken out of service, isolated to prevent its use, or clearly labeled as being out of service until it has been shown to function properly. If it is shown that previous tests are affected, then procedures for non -conforming work are followed. All raw data records are retained to document equipment performance. These records include logbooks, data sheets, or equipment computer files. Records are maintained for all major equipment used for testing. The records include: a) The name of the equipment; b) The manufacturer's name, type identification, and serial number or other unique identification; c) Date received and date placed in service (if available); d) Current location, where appropriate; e) Copy of the manufacturer's instructions, where available; f) All routine and non -routine maintenance and repairs performed on the equipment: g) Planned and required routine maintenance activities. Uncontrolled Document D000023 Quality Manual MMSD Central Laboratory Revision: 11.0 Page 31 of 54 Maintenance records of major equipment are kept in the laboratory where the instrument is used. Most major equipment is under a service contract with the manufacturer or its representative, which includes routine preventative maintenance as well as guaranteed service in the event of equipment failure. 12.2 Support Equipment Certified professionals conduct regular maintenance of balances and fume hoods annually. Maintenance on other support equipment, such as ovens, refrigerators, and thermometers is performed as needed. Records of maintenance to support equipment are kept in the laboratories where the equipment is located and when practical, as electronic files in SharePoint. For microbiology analyses, records for autoclaves used in the laboratory are required for the following: • Initial performance of the autoclave functional properties (supplied by the installer); • Temperature demonstration of sterilization via continuous monitoring device or maximum registering temperature; • For every cycle, record date, contents, maximum temperature reached, pressure, time in sterilization mode, total run time, and analyst's initials; • Quarterly check of autoclave timing device against a stopwatch; and • Annual maintenance check to include a pressure check and calibration of temperature device. 12.3 Glassware Cleaning Glassware is cleaned to meet the sensitivity of the method and to ensure that test results are not affected by contamination. Glassware cleaning procedures are available in SharePoint and are posted in the dishwashing area. 12.4 Measurement Traceability Measurement quality assurance comes in part from traceability of standards to certified materials. All equipment used that affects the quality of test results is calibrated prior to being put into service and on a continuing basis. These calibrations are traceable to national standards of measurement where available. Sections 12.5 and 12.6 describe how reference materials, standards, and reagents, are handled to provide measurement traceability. If traceability of measurements to SI units is not possible or not relevant, evidence for correlation of results through inter -laboratory comparisons, proficiency testing, or independent analysis is provided. 12.5 Reference Materials Reference materials are substances that have concentrations that are sufficiently well established to use for calibration or calibration verification. Certified reference materials, where commercially available, are traceable to national standards of measurement. Purchased certified reference materials require a certificate of analysis (COA). Otherwise, purchased reference materials are verified by comparison to another certified reference material, or DOC. Reference standards and materials are stored in accordance with manufacturer's recommendations and separately from working standards or samples. Uncontrolled Document D000023 Quality Manual MMSD Central Laboratory Revision: 11.0 Page 32 of 54 12.6 Documentation and Labeling of Standards and Reagents Records are kept for all standards and reagents, including the identity of the manufacturer or vendor, the manufacturer's COA or purity, the date of receipt, recommended storage conditions, and an expiration date after which the material is not used unless it is verified. All reagents, standards, gases, and other chemicals used for testing are labeled to indicate the receipt, opened, and expiration dates. Expiration dates are only required when provided by the manufacturer or supplier or required by the method. Detailed records are maintained on reagent and standard working solutions. These records indicate traceability to purchased stocks or neat compounds, reference to the method of preparation, date of preparation, expiration date, and preparer's initials. The expiration date will be that provided by the manufacturer or the expiration required by the method, whichever occurs sooner. Commercial dehydrated powders and media used for microbiological testing are assigned an expiration date of six months from the date the package is opened, or the manufacturer's expiration date, whichever occurs sooner. All containers of prepared reagents and standards bear a unique identifier and expiration date and are linked to the documentation requirements above. In methods where the purity of reagents is not specified, analytical reagent grade is used. Reagents of lesser purity than those specified by the method are not used. The labels on the container are checked to verify that the purity of the reagents meets the requirements of the method. The quality of reagent water sources is monitored and documented to meet method specified requirements. Requirements for laboratory reagent water can be found in Appendix B. 12.7 Preventative Maintenance The laboratory has a routine preventative maintenance program that minimizes instrument failure and other system malfunctions. Designated laboratory employees regularly perform routine scheduled maintenance and repair of all instruments. All maintenance that is performed is documented. All laboratory instruments are maintained in accordance with manufacturer's specifications. 13.0 SPECIFIC ROUTINE PROCEDURES USED TO EVALUATE DATA QUALITY QC acceptance criteria on QC sample analyses are used to determine the validity of the data. Typically, acceptance criteria are taken from published EPA methods. Where no EPA criteria exist or if adequate historical data indicates that tighter limits are appropriate, laboratory generated acceptance criteria are established. Laboratory generated acceptance criteria for accuracy are generally based on the historical mean recovery plus or minus three standard deviations. Acceptance criteria for precision generally range from 0-20 % RPD. Analytical data generated with QC samples that fall within prescribed acceptance criteria indicate the laboratory was in control. Data generated with QC samples that fall outside the established acceptance criteria indicate the laboratory was out of control for those tests. These data are considered suspect and the corresponding samples are reanalyzed or reported with qualifiers. 13.1 Laboratory Control Samples (LCS) Uncontrolled Document D000023 Quality Manual MMSD Central Laboratory Revision: 11.0 Page 33 of 54 An LCS is analyzed with each batch of samples to verify that the accuracy of the analytical process is within the expected performance of the method. The results of the laboratory control sample are compared to acceptance criteria to determine usability of the data. Data generated with LCS samples that fall outside the established acceptance criteria are judged to be out of control. These data are considered suspect and the corresponding samples are reanalyzed or reported with qualifiers. 13.2 Matrix Spikes/Matrix Spike Duplicates Results from MS/MSD analyses are primarily designed to assess data quality in a given matrix, and not laboratory performance. In general, if the LCS results are within acceptance criteria, but individual percent recovery in the matrix spike or matrix spike duplicate) falls outside the designated acceptance criteria and there are no other assignable causes for the excursion, poor recovery is attributed to a matrix effect not a laboratory performance problem. These results are reported with qualifiers and are not reanalyzed unless specifically requested by the client. 13.3 Method Blanks Method blanks are processed along with and under the same conditions, including all sample preparation steps, as the associated samples in a preparation batch. Whenever a method blank contains analytes of interest above the reporting limit of an analysis, the laboratory evaluates the nature of the interference and its effect on each sample in that batch. Generally, a sample in a batch is reanalyzed or qualified if the blank contamination exceeds the reporting limit and is greater than 10% the amount measured in that sample. Each sample in the affected batch is assessed against the above criteria to determine if the sample results are acceptable. The laboratory follows the requirements of NR 149.48 (3) (d) when evaluating Wisconsin regulatory samples associated with method blanks having detectable concentrations of analytes. 13.4 Estimation of Uncertainty Estimation of uncertainty consists of the sum of the uncertainties of the numerous steps of the analytical process, including, but not limited to variability in sample plans, spatial and temporal sampling, sample heterogeneity, calibration or calibration check, extraction, and aliquoting. The laboratory estimates uncertainty using the standard deviation calculated from routine quality control samples. These estimates are provided as needed, on request. Information on uncertainty will be provided to customers when the uncertainty affects compliance with a regulatory limit. 14.0 CORRECTIVE ACTION Corrective action is the process of identifying, recommending, approving and implementing measures to counter unacceptable procedures or out of control QC performance which can affect data quality. Any QC sample result outside of acceptance limits requires corrective action. Once the problem has been identified and addressed, corrective action may include the re -analysis of samples, or appropriately qualifying the results. Analysts are responsible for the corrective actions specified in the QC Requirements Summary Sheets Manual for the analyses they perform. Uncontrolled Document D000023 Quality Manual MMSD Central Laboratory Revision: 11.0 Page 34 of 54 Where a complaint, or any other circumstance, raises doubt concerning the laboratory's compliance with the laboratory's policies or procedures, or with the quality of the laboratory's tests, the laboratory promptly reviews the involved areas of activity and responsibility. Records of the subsequent actions are maintained. SOP-LPROS-032 details the process for formal corrective action and root cause analysis. Preventive action aims at minimizing or eliminating inferior data quality or other non-conformance through scheduled maintenance and review before the non-conformance occurs. Preventive action includes, but is not limited to: review of QC data, including control charts, to identify quality trends; discussion of QC topics in regularly scheduled staff meetings; and annual managerial reviews. All employees have the authority to recommend preventive action procedures; however, management is responsible for implementing preventive action. 15.0 PROCUREMENT 15.1 Subcontracting Laboratory Services No work is subcontracted to another laboratory without the client's express knowledge and permission. Any subcontracted work is placed with a laboratory that has been approved by the Laboratory QAS and Laboratory Manager for the tests to be performed. The following records of all subcontracted analyses are maintained: • A copy of the subcontracted laboratory's scope of accreditation; • A copy of the analytical report from the subcontracted laboratory; • Any other specifications, correspondence or purchasing documentation related to the service. 15.2 Purchasing Procedures All purchases will be made in accordance with MMSD's Procurement Policies and Guidelines. The following persons are approved signatories for the Milwaukee Metropolitan Sewerage District Central Laboratory, and thus have the authority to purchase goods: • Laboratory Team Supervisor — Purchases under $1,000. • Cost Center Manager (Laboratory Manager) — Purchases under - $2,999.99. • Division Director (WQPT) — Purchases under $19,999. • Executive Director— Purchases up to - $99,999.99 • Commission Resolution — $100,000.00 and up MMSD only uses those outside support services and supplies that are of adequate quality to sustain confidence in the laboratory's tests. Records of all suppliers for support services or supplies required for tests are maintained. 16.0 CERTIFICATIONS AND ACCREDITATIONS The Central Laboratory is certified to perform inorganic and microbiological analyses in non -potable water and solids by the WDNR, and by the WDATCP to perform microbiological testing in potable water. The Central Laboratory is accredited to the TNI Standard by the Florida Department of Health (DPH) to perform inorganic and microbiological analyses of non -potable water and solids. Official copies of certificates and scopes of accreditation are maintained by the QAS. Current copies of these documents are also posted in the laboratory's SharePoint site. Uncontrolled Document D000023 Quality Manual MMSD Central Laboratory Revision: 11.0 Page 35 of 54 APPENDIX A DEMONSTRATION OF CAPABILITY DOCUMENTATION Uncontrolled Document D000023 Quality Manual MMSD Central Laboratory Revision: 11.0 Page 36 of 54 A demonstration of capability (DOC) must be on file for each analyst prior to performing any test method. The DOC can be either an initial demonstration of capability (IDOL) or an ongoing, continuing demonstration of capability (simply referred to as a DOC). All demonstrations are documented through the use of the forms in appendix A. The coversheet certifies that the demonstration of capability has been met and serves to bring together information about the test being certified, the applicable SOP, the raw data, and the analyst who performed the procedure. The coversheet is always associated with a datasheet, either a DOC spreadsheet for chemical tests or the Internal Microbiology Analyst Certification (IMAC) form for microbiological tests. An initial demonstration of capability (IDOC) is conducted whenever there is a significant change in instrument type, personnel, or test method, or if insufficient data is available to complete an ongoing DOC within one calendar year. The following steps are performed for the IDOC: a) A quality control sample is prepared by the laboratory using stock standards that are independent from those used in instrument calibration. In lieu of laboratory prepared standards, a QC sample may be obtained from an outside source. b) The analyse or analyses are diluted in a volume of clean matrix sufficient to prepare four aliquots at a concentration that is approximately mid -scale on the calibration curve, usually the concentration of the LCS. c) The four aliquots are prepared and analyzed concurrently in accordance with the test method and are not grouped with actual client samples. d) Using all of the results, the mean recovery and the standard deviation are calculated for each parameter of interest using the spreadsheets in this appendix. e) The calculated percent recovery is compared to the corresponding acceptance criteria for accuracy in the test method or to the laboratory -generated acceptance criteria. If all parameters meet the acceptance criteria, the analysis of actual samples may begin. If any parameter does not meet the acceptance criteria, the performance is unacceptable for that parameter. f) When one or more of the tested parameters fail the acceptance criteria, the laboratory repeats the test for all parameters that failed to meet the criteria. If repeated failure occurs, the laboratory will locate and correct the source of the problem and repeat the test for all compounds of interest beginning with step c). A DOC must be completed annually using the existing results of quality control samples, such as the LCS. If this annual requirement is not met for any reason, an IDOC is performed. The LCS results are extracted from run files within the previous year and transferred to the DOC calculation spreadsheet for processing. An DOC for the BOD test is handled similarly using existing glucose-glutamic acid (GGA) data from the past year. The five-day length of the BOD test requires analysts to record GGA results for both the setup and readout functions. Results are extracted from existing run files within the previous year and transferred to the spreadsheet titled: `BOD DOC". If this annual requirement is not met for any reason, an IDOC is performed and both setup and readout functions are carried out by the same analyst. A separate spreadsheet for metals tests is used for both IDOC and DOC data, since metals are determined in multi -element batches. Uncontrolled Document D000023 Quality Manual MMSD Central Laboratory Revision: 11.0 Page 37 of 54 Internal Microbiology Analyst Certification (IMAC) Program Methods: SM 9222D (1997), SM 9223B (2004) SOPS: LAB-028 and LAB-093 For microbiology analyses, the primary analysts and microbiologist perform an annual DOC using purchased certified reference material quality control samples obtained from an approved provider. Four satisfactory results on purchased QC samples are required annually for the following microbiological parameters: fecal coliform by membrane filtration SM 9222D and E. coli by defined substrate Q-Tray analysis SM 9223B in aqueous samples. Once the primary analysts have approved DOCs, they certify all candidate analysts through the Internal Microbiology Analyst Certification (IMAC) program. All analysts must perform an annual DOC (initial or ongoing). The following steps are performed: 1. Primary microbiology analysts (PA) process an internal sample and establish an accepted reference value for the sample. These results serve as the "known concentration" for the given sample. 2. The candidate analysts (CAs) must perform analysis on the same internal sample as the primary analyst concurrently. The CA must produce satisfactory results according to the current SOPS with four samples in duplicate to obtain an IDOC or one sample in duplicate to maintain an ongoing DOC. 3. The known concentration and CA's results are log -transformed (base 10). 4. The log difference between the CA's results and known concentration must be within the microbiology laboratory's current IMAC control limits (acceptable range). The CA's results must be within 20% log difference of the known concentration as a demonstration of accuracy. 5. The log difference of the CA's duplicate results must be within be within the microbiology laboratory's current IMAC control limits as a demonstration of precision. Example Calculations: Fecal Coliform (FC) by SM 9222D (1997) Applicable SOP: LA13-028 Fecal Coliforrn by MF, Revision: 1.2 Sample ID: 1 Sample date: 1215117 PA CA lag PA CA lag acceptable CA CA lag PA FC result: 3700 CA FC result: 3700 difference /o differenc range f difference Pass? log(10) FC of result: 3.568 log(10) CA FC result: 3.568 0.000 0.000 CA FC duplicate result: 4800 0263 0.113 YES log(10) CA dup result: 3.681 1 0.113 3.119 E. C'oN (Ec) by SM 9223B (2004) Applicable SOP: LAB -093 E. coli by defined substrate, Revision: 0.0 Sample ID: 1 Sample date: 1215117 PAICA log PAICA log acceptable CAICA log PA Ec result: 4400 CA Ec result: 4200 difference /o differenc range f difference Pass's log(10) Ec of result: 3.643 log(10) CA Ec result: 3.623 0.020 0.556 CA FC duplicate result: 3600 0.433 0.067 YES log(10) CA dup result: 3.556 1 0.087 2.421 Yellow sections must be filled in Slue sections calculations: Do \ot Change Uncontrolled Document D000023 Quality Manual MMSD Central Laboratory Revision: 11.0 Page 38 of 54 Microbiology control limit criteria for IMAC The microbiology laboratory's current IMAC control limits are set annually using the previous year's CA duplicate results. Precision is demonstrated by duplicate analysis on all IMAC DOC samples analyzed. Calculate precision criterion according to the following procedure: 1. Record duplicate analysis as D1 and D2. 2. Calculate the logarithm of each result (if < MDL use the MDL) as L1 and L2. 3. Calculate the range (Ring), defined as the absolute difference between Li and L2, for each pair of transformed duplicate results. 4. Calculate the mean of the ranges (R) of the lab duplicates for all IMAC participants from the previous year and multiply the result by 3.27 (see example in Table 9020: VII from Standard Methods for the Examination of Water and Wastewater, 22nd ed. 2012). 5. Update annually repeating the procedure using the previous years' sets of duplicate results. Table 9020: VII from Standard Methods for the Examination of Water and Wastewater, 22nd ed. 2012 TABLE 9020:VII_ CALCULATION OF PRECISION CRITERION Duplicate Analyses Sample No. Dl DZ Ll Logarithms of Counts L2 Range of Logarithms (RI.,) (LI - L2) 1 89 71 1.9494 1.8513 0.0981 2 38 34 1.5798 1.5315 0.0483 3 58 67 1.7634 1.8261 0.0627 14 7 6 0.8451 0.7782 0.0669 15 110 121 2.0414 2.0828 0.0414 Calculations: I of Rjcl� = 0.0991 + 0.0483 + 0.0627 + ... + 0.0669 + 0.0414 = 0.718 89 R _ :SR,g-4.71889=0.0479 n 15 Precision cntenoa = 3.27 R = 327 (0.0479) = 0. 15 66 DOCs for total coliform and fecal coliform by most probable number (MPN) methods: Methods: EPA Method 1680, SM 9221B (2006), SM 9221E (2006) SOPS: LAB-031, LAB-090 and LAB-018 For biosolid samples by SM 9221B (2006) and EPA 1680, follow the DOC instructions from SOP-031 Quantification of Fecal and Total Coliform in Biosolids by MPN. For liquid samples by SM 9221 B and E (2006), analysts will perform an annual DOC using purchased certified reference material QC samples obtained from an approved provider. One satisfactory result on purchased QC samples is required annually. DOC Requirements for readout of total & fecal coliforms by MPN method A demonstration on capability (DOC) should be on file for all analysts that perform these analyses. For determination of positive or negative tubes by checking for gas production in the inverted tubes, a DOC is not required to determine presence or absence of gas. If transfer of positive tubes or speciation is required, the analyst performing the transfer must have a current DOC. Uncontrolled Document D000023 Quality Manual MMSD Central Laboratory Revision: 11.0 Page 39 of 54 Reference DOC calculation spreadsheet - MMSD Microbiology TMAC Event Results Matnx: Aqueous Candidate Analyst. Approval date*: Fecal Coliform (FC) by SM 9222D (1997) Applicable SOP. LAB-028 Fecal Coliform by MF, Revision: Sample TD- Sample date: PI inary Analyst (PA) Candidate Analyst (CA) PNCA log I P 11CA log acceptable CA CA log PA FC result: CA k C result: difference /o differen range :h difference Pass? log(10) FC of result: MI MI log(l0) CA FC result: *TUMl MUM! Wm CA FC duplicate result: 0.000 #NUM! lov(l0) (A dun result: #AUM, YNIMI #NLIMI E. C'oH (Ec) by SM 9223B (2004) Applicable SOP: LAB-093 E. coli by defined substrate, Revision: Sample II]: Sample date: Primly Analyst (PA) Candidate Analyst (CA) PA�C'A log PA/C.4 log acceptable CA,CA log PA Ec result: CA Ec result: difference / differen • ranged difference Pass? log(10) Fc of result: #N(iMl log(10) CA Ec result: #NfUfMI #NUMI #kNUMI CA FC duplicate result: 0.000 #NUMI log(10) CA dup result: #rj>j'[]M1 #NUM! ffNu g! Yellow sect Ions must be filled in Blue Sections calculHllons: Do Not Change We, the undersiWaed LLRT 'f'tlrnt. l_ The analyst identified above, using the cited test method(s), which is in use at this facility for the analysis of samples under the DATCP, NELAP, or other required certifications, has met the Demonstration of Capability. 2 The procedure was performed by the analyst identified on this certification. 3_ The analyst has mead, understands and is using the latest version of the laboratory's quality documentation that relates to the performance of this procedure. A copy of the latest test mcthod(s) and the SOPS required for this procedure arc available on- site-4- The data associated with the demonstration of capability are true, accurate, and comp] etc 5. All the raw data (including a copy of the certification form) necessary to reconstruct and validate these analyses have been retained by the laboratory and the associated information is well organised and available for review by authorised assessors. Candidate Analyst (CA): sion nOW Primary Analyst (PA)*: sdRna DAW Team Supervisor: sdgn.k_ Dam Quality Assurance Specialist: Date of expiration & 13 monthsfrone the approval dale above. Adopted: 12/21/17 Revised 00/00100 3ign.4vc DMO94 MQC7 Uncontrolled Document ow Page t of l D000023 Quality Manual MMSD Central Laboratory Revision: 11.0 Page 40 of 54 MMSD Central Laboratory Demonstration of Capability Analyst: I I Date Method: IACIAC (16) 945.01 1 Method Reference: Analyte: Applicable 50P: SOP Version: Instrument: Matrix: Run numbers: Method Blanks: Spike Concentration: Yellow sections must be Pilled in Units: 9b Recovery Blue sections calculations: Do Not Change Replicate 1 #DIV/0! Replicate 2 #DIV/0 Replicate 3 #DIV/0! Replicate 4 #DIV/01 Bean #kDiV/01 #DIV/01 Mean 96 Recovery Standard Deviation #DIV/01 #DIV/01 RSD Wes, the undyxj _td CERTIFY b�&L 1. The analyst identified above, using the cited test method(s), which is in use at this facility for the analysis of samples under the WDNR, NELAP, or other required certifications, has met the Demonstration of Capability. 2. The procedure was performed by the analyst identified on this certification- 3- The analyst has read, understands and is using the latest version of the laboratory's quality documentation that relates to the performance of this procedure. A copy of the latest test method(s) and the SOPS required for this procedure are available on - site. 4. The data associated with the demonstration of capability are true, accurate, and complete- 5- All the raw data (including a copy of the certification form) necessary to reconstruct and validate these analyses have been retained by the laboratory and the associated information is well organized and available for review by authorized assessors. Analyst: Team Supervisor: Signar— Siprtature irm Date Quality Assurance Specialist: sirnature Date Date of expffwtion is 365 days from the above date highlighted m yellow Adopted: 9/8/17 D000086 Revised: 01/23/18 Page 1 of 1 Uncontrolled Document D000023 Quality Manual MMSD Central Laboratory Revision: 11.0 Page 41 of 54 MMSD Central Laboratory Demonstration of Capability BOD Analyst: Applicable SOP: LAB-076 Biochemical Oxygen Demand Date: SOP Revision: Method: 5M (20011 5210 B Instrument ID: BOD Auto E2 2 Yellow sections must hefllIEd In Matrix: Aqueous Blue sections caIculatlans: Do Not Change Setup runs Readoutruns GGA Value 198 GGA Value 198 Units: mg/L Units: mg/L Method Method %Recovery Blank(s) %Recovery Blank(s) Replicate 1 0.0D% Replicate 1 O.OD% Replicate 2 0.0D% Replicate 2 0.OD% Replicate 3 0.0°% Replicate 3 0.0% Replicate 4 0.0°% Replicate 4 0.0% MEAN ttDIV/O! 0.0°% Mean %Recovery MEAN #DIV/O! 0.0% Mean %Recovery Standard Deviation #DIV/0! #DIV/O! RSD tandard Deviation #DIV/0! #DIV/O! RSD Run IDs: I Run IDs: The sheet is only used for validation of continuing demonstration of capability. The analyst performing the setup on this sheet will not perform the readout. The analyst performing the readout on this sheet will not perform the setup. We the undersigned, CERTIFY that. 1. The analyst identified above, using the cited test met hod (s), which is in use at this facility far the analysis of samples under the WDNR, NELAP, or other required certifications, has met the Demonstration of Capability. 2. The procedure was performed by the analyst identified on this certification. 3. The analyst has read, understands and is using the latest version of the laboratory's quality documentation that relates to the performance of this procedure. A copy of the latest test met hod (s) and the 50Ps required for this procedure are available on -site. 4. The data associated with the demonstration of capability are true, accurate, and complete. S. All the raw data (including a copy of the certification form) necessary to reconstruct and validate these analyses have been retained by the laboratory and the associated information is well organized and available far review by authorized assessors. Analyst: si'a—,• ftm�. Team Supervisor: sg.xt Doe Quality Assurance Specialist: Spn�we n.ir Date of e�Viretion it 365 days from the above date highlighted M yellow Adopted:12/11/14 Revision 1.0, Revised! 6126118 D000006 Uncontrolled Document Pege IofI D000023 Quality Manual MMSD Central Laboratory Revision: 11.0 Page 42 of 54 APPENDIX B MMSD DEIONIZED WATER MONITORING REQUIREMENTS Uncontrolled Document D000023 Quality Manual MMSD Central Laboratory Revision: 11.0 Page 43 of 54 DEIONIZED WATER MONITORING REQUIREMENTS TEST Chemical Tests: MONITORING FREQUENCY Conductivity Monthly* Total Organic Carbon Monthly Heavy Metals, Single (Cd, Cr, Cu Ni, Annuallyt Pb, and Zn) Heavy Metals, Total Annuallyt Total Residual Chlorine Monthly or with each use Bacteriological Tests: Heterotrophic Plate Count Monthly Use Test For a new source Water Quality TestTT Annually MAXIMUM ACCEPTABLE LIMITS <2 µmhos/cm @ 25°C <1.0 mg/L <0.05 mg/L <0.10 mg/L <0.1 mg/L <500 CFU/mL Student's t < 2.78 0.8-3.0ratio *Monthly if meter is in -line or has a resistivity indicator light; otherwise with each new batch of reagent water. TOr more frequently if there is a problem. TT'Ibis bacteriological quality test is not needed for type II or better Uncontrolled Document D000023 Quality Manual MMSD Central Laboratory Revision: 11.0 Page 44 of 54 APPENDIX C LABORATORY SERVICES NOTIFICATION FORM Uncontrolled Document D000023 Quality Manual MMSD Central Laboratory Revision: 11.0 Page 45 of 54 LAB SERVICES NOTIFICATION SAMSD Client Disposition Form PARTNERS FOR A CLEANER ENVIRONMENT Sample Date: Source Codes): Customer, Project or Survey: LIMS Numbers): DP SI❑ Anal to/Parameter Data Flag(s) Applied Estimated Completion Date Lao uommemsttxDianauon: Samples qualified (flagged) and verified in LIMS: ❑ Initials: Analyst: Date: Supervisor: Date: Client(s) Notified: Date: Original File: Lab Project Manager; Electronic Copies To: Lab Manager, QA Specialist, Lab Supervisors and Analyst This form must be filled out whenever a sample is lost, data is unusable, and/or when the following laboratory qualifiers are used, D4, H3, H4, IS, LA, M2, M3, M5, M7 and NU. Lab Services Notification DDC 0013 Page 1 of 2 Revised. 5/09/17 Uncontrolled Document D000023 Quality Manual MMSD Central Laboratory Revision: 11.0 Page 46 of 54 APPENDIX D METHODS AVAILABLE FROM MMSD CENTRAL LABORATORY Uncontrolled Document Quality Manual MMSD Central Laboratory Revision: 11.0 Page 47 of 54 OpSid* Analyte Name Current Method 1101 Ammonia (Milorganite) AOAC (13) 2.065 1103 Nitrogen, Robertson (Milorganite) AOAC 2.069 (13) 1102 Nitrogen, Total Modified (Milorganite) AOAC 2.061 (13) 195 Alkalinity (Auto chemistry) EPA 310.2 368 Aluminum (ICP) SW846: 6010C/EPA 200.7 110 Ammonia (ISE) SM 4500 NH3 D (1997) ill Ammonia (Manual) SM 4500-NH3 C (1997) 192 Ammonia Nitrogen (Auto chemistry) SM 4500-NH3G (1997) 389 Antimony (ICP) SW846 6010C/EPA 200.7 Rev. 4.4 369 Arsenic (ICP) SW846 6010C/EPA 200.7 Rev. 4.4 371 Barium (ICP) SW846 6010C/EPA 200.7 Rev. 4.4 372 Beryllium (ICP) SW846 6010C/EPA 200.7 Rev. 4.4 854 BOD- 20 Day Total SM 5210 C (2001) 850 BOD- 5 Day Total SM 5210 B (2001) 374 Cadmium (ICP) SW846 6010C/EPA 200.7 Rev. 4.4 373 Calcium (ICP) SW846 6010C/EPA 200.7 Rev. 4.4 198 Chloride (Auto chemistry) SM 4500 CI-E (1997) 171 Chlorophyll A SM 10200 H (1998) 376 Chromium (ICP) SW846 6010C/EPA 200.7 Rev. 4.4 123 Citrate Insoluble Phosphorus (ICP) SW846 6010C/EPA 200.7 Rev. 4.4 375 Cobalt (ICP) SW846 6010C/EPA 200.7 Rev. 4.4 68 COD SM 5220 D (1997) 481 Coliform - Total MPN (sludge) SM 9221 B (2006) 482 Coliform- Fecal MPN (sludge) EPA 1680 377 Copper (ICP) SW846 6010C/EPA 200.7 Rev. 4.4 880 E-Coli QT SM 9223 B (2004) 213 Coliform, Fecal MF SM 9222 D (1997) Uncontrolled Document Quality Manual MMSD Central Laboratory Revision: 11.0 Page 48 of 54 OpSid* Analyte Name Current Method 211 Coliform, Fecal MPN SM 9221 E (2006) 437 Hardness SM 2340 B (1997) 731 HEM (SPE) EPA 1664 B 378 Iron (ICP) SW846 6010C/EPA 200.7 Rev. 4.4 388 Lead (ICP) SW846 6010C/EPA 200.7 Rev. 4.4 383 Magnesium (ICP) SW846 6010C/EPA 200.7 Rev. 4.4 384 Manganese (ICP) SW846 6010C/EPA 200.7 Rev. 4.4 274 Milorganite pH EPA 9045 D 385 Molybdenum (ICP) SW846 6010C/EPA 200.7 Rev. 4.4 387 Nickel (ICP) SW846 6010C/EPA 200.7 Rev. 4.4 189 Nitrate & Nitrite (Auto chemistry) EPA 353.2 194 Nitrate Nitrogen (Auto chemistry) EPA 353.2 193 Nitrite Nitrogen (Auto chemistry) EPA 353.2 115 Nitrogen (%, Total) AOAC (16) 955.04 114 Nitrogen (Nitrate) AOAC (16) 930.0 112 Nitrogen (Organic - Calculated) AOAC (10) 2.057 133 Nitrogen (Total, NCS) AOAC (18) 993.13 747 Phosphorus - Total % DW (Calc.) SW846 6010C/EPA 200.7 Rev. 4.4 196 Phosphorus - Total (Auto chemistry) EPA 365.1 397 Phosphorus (ICP) SW846 6010C/EPA 200.7 Rev. 4.4 748 Potassium - Total % DW (Calc.) SW846 6010C/EPA 200.7 Rev. 4.4 380 Potassium (ICP) SW846 6010C/EPA 200.7 Rev. 4.4 390 Selenium (ICP) SW846 6010C/EPA 200.7 Rev. 4.4 732 SGT-HEM (SPE) EPA 1664 B 200 Silica - Total (Auto chemistry) USGS I - 2700 - 85 367 Silver (ICP) SW846 6010C/EPA 200.7 Rev. 4.4 100 Solids (% Ash) SM 2540 G (1997) Uncontrolled Document Quality Manual MMSD Central Laboratory Revision: 11.0 Page 49 of 54 OpSid* Analyte Name Current Method 97 Solids (% Moisture) SM 2540 G (1997) 137 Solids (% Total) SM 2540 G (1997) 145 Solids (% Volatile) SM 2540 G (1997) 83 Solids (Suspended) SM 2540 D (1997) 90 Solids (Suspended, Volatile) SM 2540 E (1997) 80 Solids (Total Dissolved, Calculated) Calculated value 79 Solids (Total Soluble) SM 2540 C (1997) 75 Solids (Total) SM 2540 B (1997) 254 Specific Gravity, Sludge SM 2710 F (1997) 422 Strontium (ICP) SW846 6010C/EPA 200.7 Rev. 4.4 187 Sulfate SM (15) 426 C 394 Thallium (ICP) SW846 6010C/EPA 200.7 Rev. 4.4 392 Tin (ICP) SW846 6010C/EPA 200.7 Rev. 4.4 393 Titanium (ICP) SW846 6010C/EPA 200.7 Rev. 4.4 746 TKN % DW (Calc.) SM 4500-Norg-B (1997) 191 TKN Nitrogen (Auto chemistry) EPA 351.2 877 Total Carbon SM 5310 C (2001) 875 Total Dissolved Organic Carbon SM 5310 C (2001) 876 Total Inorganic Carbon SM 5310 C (2001) 874 Total Organic Carbon SM 5310C (2000) 395 Vanadium (ICP) SW846 6010C/EPA 200.7 Rev. 4.4 134 Water Insoluble Nitrogen AOAC 2.061 (13) 396 Zinc (ICP) SW846 6010C/EPA 200.7 Rev. 4.4 122 Phosphorus — Water Extractable WDNR Guidance *OPSID is a LIMS reference number. Many of these tests are available as soluble (rather than total) or dry weight (solids). See Laboratory Project Manager for further information. Uncontrolled Document Quality Manual MMSD Central Laboratory Revision: 11.0 Page 50 of 54 APPENDIX E REQUEST FOR ANALYTICAL SERVICES FORM Uncontrolled Document Quality Manual MMSD Central Laboratory Revision: 11.0 Page 51 of 54 REQUEST FOR ANALYTICAL SERVICES RAS: Click here to enter text. Date: 11/28/16 Rewsion: 1. Originator: Click here to enter text. Customer: Click here to enter text. Charge Number: Click here to enter text. Billable To: Click here to enter text. Project Name: Click here to enter text. Name for Report Files: Click here to enter text. Project Cornacts/Affiliations: Ciick here to enter text. Project Description: ampling dates: Click here to enter text. Sample frequency: Click here to enter text. roject Instructions: Requested Analytes: Samnlp Tvnp• ChnmP an irpm Sni irrp r.Mp- r Iirk hprp to Pntpr Tp xt SItP rr AP- r'Iirk hp rP to PniPr TPxt OPSID Ana" # of samples Grab or Camp. OPSID Analyte # of samples Grab or Comp_ Sample matrix type: Choose an item. Turn around requirements/Due date: Click here to enter text. Will samples include field blanks: Yes ❑ No ❑ Certification Requirements: WI DNR ❑ WIDATCP ❑ NELAC ❑ Not Required ❑ Other: Chain of Custodies: Choose an item. Sample deliveryv[a: Click here to enter text. nwu�srL L L-1 Ru 33Jcy LE d� Uncontrolled Document Quality Manual MMSD Central Laboratory Revision: 11.0 Page 52 of 54 REQUEST FOR ANALYTICAL SERVICES Bottles needed: Vaz M Nln I— !If .a' Il't h.k... I e a 2 0 m o m 0 Analytes in Bottle m a u Bottle types: P-Plastic, G-Glass, V-vial, S-Sterile, AM -Amber, WP-Whirl Pack Preservation: 1) H2SO4, 2] HCL,3) HND3, 4) Sodium ThiosuIfate, 5] On Ice Only, 6] None Labels needed I l Bottles pre -labeled 171 Report Format: Standard LIMS report ❑ Excel spreadsheet ❑ Other ❑ Lisr other. Click here to enter text. Report sent to: Ciick here to enter text. Copies to: Click here to enter text. Number of reports frequency required: Click here to enter text. Data Review: Data review by: Click here to enter text. Report review by: Click here to enter text. Additional Information: Notes: A[0 ?LLL 1lYJY11G 3j[y LEi.doa Kr.wrb�i i i-S awnyrn >>I„V ie Uncontrolled Document Quality Manual MMSD Central Laboratory Revision: 11.0 Page 53 of 54 APPENDIX F AUTHORIZED SIGNATORIES MMSD CENTRAL LABORATORY Uncontrolled Document Quality Manual MMSD Central Laboratory Revision: 11.0 Page 54 of 54 Authorized Signatories MMSD Central Laboratory Document Type Analyst Reviewer Analyst Chemical Hygiene Officer Laboratory Data Analyst Laboratory Manager Laboratory Project Manager Quality Assurance Specialist Risk Manager Coordinator Team Supervisor Bench Sheets X X C alibration of S upportE quipment X X Chemical Hygiene Plan X X X Corrective Action Records X X X X Demonstrations of Capability X X X Internal Microbiology Analyst C ertification X X X X Instrument Maintenance Log Books X X X Linear Dynamic Range X X X Method Detection Limits X X X QC Requirements Summary Sheet Manual X Quality Manual X X X R e orts to Clients X X X X X Standard Operating Procedures X X X Standards and Reagent Verification X X X Uncontrolled Document Appendix 6 Quality Control Requirement Summary Sheet Examples Metals (solids matrix) Corrective Action Procedures Method: SW 846 6010 C sample Description Frequency Criteria (Contr❑i Limitsi Flagging Protocol /Corrective Action ICV Mid -point standard, run after pnce, directly after calibration 9❑-110%Recovery Correct problem and rerun ICV. Ifthat fails, the (Initial Calibration raIlbration ofthe instrument to "Ilbration must be rerun and verified. Flagging Verification) erlfy the ar,'curacy of calibration_ (second source(. (t 10% of the known concentration( 1s not appropriate. LL-ICV Low -point standard, run after Correct problem and rerun LL-ICV. If that fails, (Low Level Initial calibration instrumentto theccuracy Gnce, directly after calibration 50-150%Recovery the calibration most be rerun and verified. Calibration Verification) aof verify the accurary of calibration. (second scurcel- If 50%of the known concentration) Flagging is not appropriate. Correct problem and reanalyze the CCV. If the ccv Mid -point standard con Every 10samples; CCV fails reanalyze all samples since the last (Continuing Calibration periodically throughout run to once in each analytical 90 -110 %Recovery successful CCV. Flagging is not appropriate. if Verification) verify the calibration. sequence. (*-10% of the known concentration) reanalyzing sample does not solve the problem, consult the Team Su pervisoc ICS Standards that verify that the 80-120%Recovery (Interference check interference correction factors are At the beginning of a run (±20%and/or ♦3xthe LOGof Correct the problem and reanalyze the lCS. solutions) working correctly. non -included elements) areoble not appropriate. lagging is This sample verifies the MDL and Correct problem, repeat CCR and reanalyze all COB (Continuing Calibration may Indicate when there is drift in Every l0 samples; once in each analytical 13 times the MDT samples s'mcethe last ...ssful CCB_ If Blank) the instrument calibration on the low end of the calibration range. sequence. (Method Detection Limit] wrrectiveaction is not possible, apply AO Flag to affected results with a narrative explanation. This standard is to verify the law correct problem, repeat LL{CV and reanalyze all LL{CV end spectrum of the calibration Once, during ordirectlyafter the 50-150%Recovery samples since the successful LL-CCV. If corrective (Low Level continuing curve,runsomewhere between the . (±50%of the known concentration) action is not possible, apply B9 qualifier to Calibration Verification] LOD and the LOG, affected results. A sample free of the analyte of Investigate the problem and reanalyze the blank interest and is processed in the The highest of: and all associated samples. MIS same man ner as the samples. Every20 samples; MDL (Method detection limit]❑r, If reanalyzing is not possible, apply B3 qualifier Method Blank) Failure ofa method blank can once in each analytical batch. <_ 5 %of the Regulatory Limitor , <_1o%measured to all samples in the associated batch thatare� indicatecomaminationduring concentraEion of the MOL and where the blank is , 10%ofthefield processing_ smple&_ a sample concentration_ Mid -point standard that Is Correct problem, repeat LCS, and reanalyze all processed in the manner as the samples in the associated batch. If corrective LCs analytical samples. This can verify Every 20 samples; action fails and reanalysis is not possible, apply (Laboratory Control the sample processing stages, and once in each analytical batch g0-120%Recovery (± 20 %of the known concentration) qualifiers, Sample) may indicate contamination from (second source). 117 if the LCS was above controllimits, ample prep or materials used to BR ifthe LCSwas below control limits_ process samples. Gualify a1I samples in the associated batch. Review LCS and other run data_ If there is an A sample that is spi ked with a assignable cause, correct the problem and knowncc—mrationofthe Every 20 samples; reanalyze; if not, lag the data. Forthespecific Ms aralyteto be determined. May 75-125%Recovery analyte(&) in the parent, apply qualifier if (Matrix Spike) indicate 'mterferences in the in in each analytical batch 1±25% of the known concentration) acceptance criteria aren't met: ample matrix or co ntamir ion (second source). Q2 if the MS is above limits, during processing. 0,3 if the MS is below limits. Qualify both parent and spike. The same as a matrix spike, run in duplicate, This sample verifies the Follow the same Flagging protocol listed for MS MSo matrix sampleand also shows the Every 20 samples; 75-125%Recovery and s D amples.lf the RPD exceeds control limits, apply Matrix Spike Caplicate: ( pie pica e; reproducibility between the MS/ repro ty once in each analytical batch <2D %relative percent difference (RPD) qualifier parent spike the Ds f both the t and k Ml which verifies accurary and (s cu dsource)_ from the MS_ samples. precision. D000017 Fecal Coliform - MPN Methods (Biosolids) Corrective Action Procedures Methods, EPA 1680 Sample Description Frequency Criteria (Control Limits) Flagging Protocol / Corrective Action A sample of sterile peptone buffered dilution water is processed in the same ME manner as the samples. Failure efa Once each day of 5 ML(Method detection limit) If target organisms are found in the blank 2 MDL, apply (M"ncd Blank) method blank may indicate analysis. M9 qualifier to all samples in the associated batch. contamination during processing_ A sample that is spiked with a fare— Review the other run data. Flag the data. For the MS con cenfraticn of the analyte to be Every 20 samples; Class A Biosolids: 30-424%Recovery specific analyte(s) in the parent, apply qualifier if acceptance criteria aren't met: (Matrix Spike) determined. May indicate once in each analytical Class eeigsglids: 8-709%Recovery the MSisarw interferences in the sample matrix or during batch. (method criteria) lldnt; 31 if the MSis limits. contamination processing. qualify bath parent and spike. moan Class A Biosolids: 30. 424 % Rewvery The same as a matrix spike, run in Class B Diosolids:8-709%Recovery and MSD du licate_This sam le verifies the p Ever 2n sam les; y p <_ 150 %relative percent difference (R PbJ for Follow the sa—fl tocel listed for MS agging pro (Matrix Spike trio sample and also shows the ma cei each analytical Gass la aosBi-o and samples. If the RPD exceeds control limits, apply the D2 Duplicate) reproducibility between the MS/ MSD, batch. qualifier to bath the parent and spike samples. which verifies accuracy and precision. 5125 %RPbfor Class B Biosolids from the MS ( method criteria). ,,-- „nns DDCDD17 Appendix 7 Sample Receiving Standard Operating Procedure SOP No.: LPROS-001 Revision: 6.4 Date: 12/7/18 Page 1 of 24 MMSD CENTRAL LABORATORY STANDARD OPERATING PROCEDURE Sample Receiving Procedure Number: LPROS-001 1 Creation Date: 9/1/02 Revision Date: 12/7/18 Prepared By: Jessica Nanes Reviewed By: Zach Vogel Laboratory Manager Approval: Quality Assurance Specialist Approval: \ �;, -M Wddw PROPRIETARY INFORMATION STATEMENT This document has been prepared by MMSD solely for its use and the use of MMSD's customers in evaluating its qualifications and capabilities in connection with a particular project. TABLE OF CONTENTS 1.0 Purpose 2.0 Scope and Applicability 3.0 Definitions 4.0 Requirements and Procedures 5.0 Quality Control and Quality Assurance 6.0 References 7.0 Appendices Appendix A Required Containers, Preservation Techniques, and Holding Time for Wastewater Appendix A-1 Sampling and Holding Time Requirements for Chlorophyll Analysis (SM20 Table 1060:1) Appendix B Abbreviated Procedure for Receiving Daily Production Samples into LIMS Appendix C Instructions for Thermal Preservation Verification Appendix D Instructions for pH Verification, pH Adjustment and Preservation Appendix E Emailing the Daily Plant Data Report to Veolia on Weekends/Holidays Appendix F Printing Sample Labels Appendix G Filtering Samples for Soluble Analyses Appendix H SOP Editorial Changes and Revisions Uncontrolled Document SOP No.: LPROS-001 Revision: 6.4 Date: 12/7/18 Page 2 of 24 1.0 PURPOSE 1.1 The purpose of this document is to define the acceptance criteria and procedures for sample receiving in the MMSD Laboratory. 2.0 SCOPE AND APPLICABILITY 2.1 This Standard Operating Procedure (SOP) applies to all samples that are received at the MMSD Central Laboratory for chemical and microbiological analysis. All variances must be properly documented. 2.2 This document refers to the process commonly referred to as "sample receiving". Prior to official sample receipt, samples must be logged into the Laboratory Information Management System (LIMS). In the MMSD laboratory, sample log -in refers to the process of assigning samples a unique identifier in the LIMS, and entering pertinent sample information such as location, depth, matrix, date of collection, etc. This process can be performed prior to sample collection or after samples arrive at the lab. Samples can be logged in by the Sample Custodian with information from the "sampling party", the Laboratory Project Manager, or the sampling parties themselves, if they are MMSD employees and have access to the LIMS. 2.3 Sample storage in the document refers to the central sample storage area. Individual lab areas will follow these same requirements by default. However, individual test methods may dictate different storage requirements which are covered in their respective SOPS. 3.0 DEFINITIONS 3.1 Refer to the glossary in the Laboratory Quality Manual (LQM), current revision. 3.2 "Sample Custodian". the laboratory analyst assigned to the sample receiving area. 4.0 REQUIREMENTS AND PROCEDURES 4.1 The Sample Custodian will receive the samples that arrive in the lab. When the samples are delivered to the lab, it is the job of the Sample Custodian to check all Uncontrolled Document SOP No.: LPROS-001 Revision: 6.4 Date: 12/7/18 Page 3 of 24 documents that have been delivered with the sample. These include the chain of custody (COC), any air bills or other delivery receipts, additional instruction sheets or supplementary information included with the samples. The Custodian must check that samples are properly labeled. The Sample Custodian should also document sample condition as described in this SOP. Only after this is complete may the sample be "received" into the LIMS database. 4.1.1 If the samples(s) do not meet the specified requirements as defined in this SOP, by regulation or by other agreed upon conditions, the customer will be notified as soon as possible. 4.1.2 Appendix A is a list of sampling and preservation methods for analytical samples based on requirements NR219, Standard Methods, and the analytical methods used in-house unless otherwise noted. 4.2 A COC should accompany all samples and have the following information: • Sample identification (this is indicated by written description, and may include a LIMS number or laboratory source code). • Sample (Site) Location (this may be a site code) or other specific identifier. • The source of the samples, and/or group taking the samples. This may be a program identifier such as IWPP, WQ LISGS, etc. • Name of the receiving laboratory. • Sample information (this should be listed individually for each sample). • Collection date and time (of each sample). Time may be optional if provided to the tab in some other format. • Number of bottles and/or type of sample. • Sample collection type: grab or composite. • Sample matrix (wastewater, sludge, soil, etc.) This need not be redundant. If the matrix is implicit in the location (e.g. "effluent wastewater") or sample identification (e.g. "Milorganite") a separate matrix description isn't necessary. • Requested tests. • Sample Preservation (e.g., sulfuric acid, nitric acid, thiosulfate). Any discrepancy must be documented on the COC and should be corrected by hand on the label. • Additional field or customer information may be included on a program or project specific basis. 4.2.1 Signatures or initial of each person or party who has handled the sample, including the date and time of indicated action. This will include the person who collected the sample, couriers or person delivering the sample, and the sample custodian receiving the sample for the lab. 422 COC documents shall be completed in ink. Uncontrolled Document SOP No.: LPROS-001 Revision: 6.4 Date: 12/7/18 Page 4 of 24 4.2.3 The laboratory may ask for additional information based on the sample matrix, method, or other requirements for outsourced laboratory data. 4.3 Upon receipt, the Sample Custodian will review the sample label. The sample label must be legible, and contain the following items: + Sample identification: this can consist of a LIMS number or site code or other specific identifier. Date and time the sample was collected (time may be optional on the label if supplied to the lab in another format). Required tests. Sample carboys from the plants do not need the required tests on the label. Sample preservative (if required). 4.4 If samples or the bottle labels do not match the COC, information is missing from the chain of custody, there is no chain of custody, or if the sample bottles are not labeled, the sample cannot be received in the laboratory until the issue is resolved. The Sample Custodian should notify the customer or the Lab Project Manager. Generally, when there are discrepancies, the COC is transmitted to the customer for review and correction. If the sample is not for regulatory purposes, it is acceptable for the Lab Project Manager or the Sample Custodian to create the proper documentation based on conversations or other documentation with the customer. Other documentation may be substituted for the COC, providing that this provides adequate information. 4.4.1 Sample receiving issues are logged on the district SharePoint site at: https://home.mmsd.com/district/Lists/SampleReceivingTeam. This log will state the problem, date, lab contact, person notified of the problem, resolution, and status. 4.5 Upon receipt, the Sample Custodian will check the condition of the samples and document any abnormalities or departures from standard conditions. If the sample requires cooling and solid ice is still present in the cooler, the lab simply reports the sample as "Received on Ice". If the ice has melted, the lab must report the temperature of the melt water or of the temperature blank. 4,5.1 All samples that require cooling shall be considered acceptable if they meet one of the following: • They are collected the same day as they are received and are received on ice; • They are collected and delivered to the lab within 15 minutes; • The arrival temperature of a representative sample container is within 20C of the required temperature or method specified range. For samples with a specified temperature of VC, samples with a temperature ranging from just above the freezing temperature of water to 60C shall be acceptable. Uncontrolled Document SOP No.: LPROS-001 Revision: 6.4 Date: 12/7/18 Page 5 of 24 4.5.1.1 If samples that require cooling are not received on ice, or if the ice melted, the temperature of the sample must be verified and recorded on the COC. Use the temperature blank or a randomly selected sample and measure the temperature with the pyrometer (Note: If the pyrometer is not available, a thermometer may be used instead as long as it does not compromise the integrity of the sample). 4.5.1.2 Appendices C, D, and E contains instructions on thermal and chemical preservation verification and reporting daily plant samples to plant personnel during weekends. These instructions are also posted in the sample receiving area. 4.5.1.3 Samples that require thermal preservation are stored under refrigeration that is within the specified preservation temperatures of the method and NR 219.04. 4.6 When pouring an aliquot of sample, whether for verification of pH (or other preservation), compositing or simply obtaining the amount required for an analysis, care must be taken to have a homogeneous sample. Smaller containers may be shaken before pouring. However, carboys used for collecting wastewater may be too large and bulky for this. It is recommended that these sample containers be swirled vigorously for at least a half a minute or more. Look at the bottom to be sure that solids and other material or layers are being incorporated. If not, mix longer before pouring. If the container weight is an issue, the sample container may be rolled on the counter rather than swirled. 4.7 When samples requiring chemical preservation arrive in the laboratory, each sample shall be checked for evidence of proper preservation. In most cases this includes a check of the pH. After the sample is checked for preservation, the Sample Custodian shall check the pH verified section on the chain of custody for each sample bottle that is verified and initial near the checkmarks or in a specified area on the COC. If the standard forms are not used, the Sample Custodian should initial by the sample preservative or indicate that the preservation has been checked in some manner for each sample checked. If samples do not meet the requirements for pH, this shall be noted on the COC and the Sample Custodian shall make adjustments. 4.7.1 In the cases where opening the sample bottle to take a pH in the receiving area may compromise the integrity of the sample (e.g. volatile organic analysis, low level mercury, oil and grease) the pH verification will not be performed in sample receiving. 4.7.2 In some cases, samples are composited and aliquoted in the sample receiving area. In those cases, the laboratory shall document the sample preservation using the sample preservation report in LIMS. All pH adjustments shall be verified and documented. 4.7.3 For convenience, the required pH verification and adjustment for BOD may be performed in the sample receiving area rather than the BOD lab. The initial pH of samples to be analyzed for BOD should be within the range of 6.0 to 8.0. If it is not Uncontrolled Document SOP No.: LPROS-001 Revision: 5.4 Date: 12/7/18 Page 6 of 24 within this range, adjust the sample temperature to 20 ± 3°C, then adjust the pH to 7.0 to 7.2 before analysis using sulfuric acid (H2SO4) or sodium hydroxide (NaOH) of such strength that it does not dilute the sample by more than 0.5%. Exceptions may be justified with freshwater samples when the BOD is to be measured at in -situ pH values. After the pH is verified, the Sample Custodian shall check the pH verified section on the chain of custody for each sample bottle that is verified and initial near the checkmarks or in a specified area on the COC. If pH adjustment is required, the Sample Custodian shall record the sample temperature (between 17-23°C) and the start and end pH in the BOD — pH Checks logbook, and mark the sample for identification by the BOD analyst. 4.8 Some samples collected for soluble analyses are filtered in sample receiving, such as groundwater samples and samples for special projects. Instructions for filtering these samples are in Appendix G. 4.9 Once samples have been checked, the Sample Custodian should enter the required information to receive the samples in LIMS. Appendix B contains a procedure for this LIMS entry. 5.0 QUALITY CONTROL AND QUALITY ASSURANCE 5.1 Sample receiving protocol is based on NR149.46 and NR219.04. 5.2 The pyrometer used to measure the temperature of samples should be verified at least every six months using a NIST certified thermometer over the full temperature range that the IR thermometer will be used. This would include ambient (20-30' C), iced (4° C), and frozen (0 to -50 C). Each day of use a single check of the IR should be made by checking the temperature of a bottle of water at the temperature of interest that contains a calibrated thermometer. Agreement between the two should be within 0.5° C, or the device should be recalibrated. 5.3 Refrigeration units will be monitored daily to ensure proper temperature requirements are being met. If variances are observed, they must be documented and a Team Supervisor and/or the Quality Assurance Specialist must be made aware of the situation and of the samples involved. Uncontrolled Document SOP No.: LPROS-001 Revision: 6.4 Date: 12/7/18 Page 7 of 24 6.0 REFERENCES 6.1 Wisconsin Department of Natural Resources, NR 149.46, Laboratory Certification and Registration. 6_2 Wisconsin Department of Natural Resources, NR 219.04, Analytical Test Methods and Procedures. 6_3 Standard Methods of Examination of Water and Wastewater, 201h-22"d Editions. Uncontrolled Document SOP No.: LPROS-001 Revision: 6.4 Date: 12/7/18 Page 8 of 24 Appendix A REgUIRED CONTAINERS, PRESERVATION TECHNIQUES, AND HOLDING TIMES FOR WASTEWATER Note: For reference only. Refer to analyte SOPS for official requirements. Maximum holding Parameter numberfname Container Preservation 2.3 time ° Table A—BACNWW Tmtr. 1-5 Coliform, total, fecal, and Z tali PA, G Cool, <I 0 -C, 0.0009% 8 hours uz3 NazSz03s 6. Fecal streptococai PA, G Cool, <I 0 -C, 0 0008% 8 hours 22 NazSz035 7 Enterococci PA, G Cool, <10 -C, 0.000s% 8 hours zz Na25ZO36 8 mmoerefia PA, G Cool, <I 0 -C, 0.0009% 8 hours" 1VazSzO3s TAblo A—Aquada Tmddly Tied 9-12 Toncity, acute and chronic P, FP, G Cool, 5:6 -C ra 36 hours Table 1�7 wwrEa & Teft I Acidity P. FP, G Cool, 56 °C is 14 days 2. Alkalinity P, FP, G Cool, 56 °C 18 14 days 4 Ammonia P, FP, G Cool, 56 °C 10, H2SO4 to pH <2 28 days 9 Biochemical oxygen demand P, FP, G Cool, 56 °C 48 hours 11 Bromide P. FP. G Nonereautred 28 days 14 Biochemical oxygen demand, P, FP G Cool, 56 °C 18 48 hours carbonaceous 15 Chemical oxygen demand R FP, G Cool, 56 °C 18, H2SO4to pH <2 28 days 16 Chloride P, FP, G Noneregwred 28 days 17 Chlorine, total residual P. G None regwred Analyze within 15 minutes 21 Color P, FP, G Cool, 56 °C is 48 hours 23-24 Cyanide, total or available (or CATC) and free P, FP, G Cool, 56 °C 18, NaOH to pH > 10 6, reducing agent if oxidizer present 14 days 25 Fluoride P Noneregwred 28 days 27 Hardness P, FP, G HNO; or H2SO4 to pH <2 6 months 28 Hydrogen ion (pH) P, FP, G None required Analyze within 15 minutes 31, 43 Kleldahl and organic N P. FP, G Cool, 56 °C 19, H2SO4to pH <2 28 days 38 Nitrate P, FP, G Cool, 56 °C A 48 hours 39 Nitrate-nitnte P. FP, G Cool, 56 °C la, H2SO4to pH <2 28 days 40 Nitrite P, FP, G Cool, 56 °C 19 48 hours 41 Oil and grease G Cool to 56 °C 18, HCl or H2504ta pH <2 28 days 42 Organic Carbon P, FP, G Cool to 56 °C 18, HCI, H2SO4, or H3PO4 to pH <2 28 days .. Uncontrolled Document SOP No.: LPROS-001 Revision: 6.4 Date: 12/7/18 Page 9 of 24 Appendix A REQUIRED CONTAINERS, PRESERVATION TECHNIQUES, AND HOLDING TIMES FOR WASTEWATER Note: For reference only. Refer to analyte SOPS for official requirements. Maximum holding Parameter numberiname Container Preservation 2.3 time d 44.Orthophosphate P, FP, G Cool, to 56 °C lfia4 Filter within 15 minutes, Analyze tanthin 48 hours 46. Oxygen, Dissolved (Probe or G, Bottle and Nonerequtred Analyze within 15 Luminescence) top minutes 47. Oxygen, Dissolved Winkler G, Bottle and Fix on site and store in dark 8 hours top 48 Phenols G Cool, 56 °C e, H2SO4to pH 28 days <2 49 Phosphorous (elemental) G Cool, 56 °C's 48 hours 50 Phosphorous, total R FP, G Cool, 56'C ls, IW04to pH 28 days <2 53. Residue, total P, FP, G Cool, 56 °C Is 7 days 54 Residue, Filterable S P, FP, G Cool, 56 °C e 7 days 55 Residue, Nonfilterable (TSS) R FP, G Cool, _<6 °C is 7 days 56. Residue, Settleable P FP, G Cool, 56 °C a 48 hours 57 ReslduG Volatile P, FP, G Cool, 56 °C sJ 7 days 61 Silica P or Quartz Cool, 56 °C 1 28 days 64 Specific conductance P FP, G Cool, 56 °C 19 28 days 65 Sulfate P, FP, G Cool, 56 °C a 28 days 66 Sulfide P, FP, G _ Cool, 56 °C 18, add nnc acetate plus sodium hydroxide to off >9 ?days O 67 Sulfite P, FP, G None required Analyze within 15 minutes. 68 Surfactants P, FP, G Cool, 56 °C a 48 hours 69 Temperature P. FP, G None required Analyze 73 Turbidity P, FP, G Cool, 56 °C 18 48 hours Table B—Metals: 10 Boron P, FP, or uartz HNO3to H <2 6 months 18. Chromium VI R FP, G Cool, 56 °C 18 pH = 9.3-9 721 28 days . 35 Mercury (CVAA) P, FP, G HNO3to pH <2 28 days 35 Mercury (CVAFS) FP, G; and FP- 5 mUL 12N HCl or 5 mUL 90 days 17 lined can 11 BrCI 11 3, B-8, 12, 1 3, 19, 20, 22, 26, 29, 30, 32-34, P, FP, G H NO3 to pH <2, or at least 24 6 months 36, 37, 45, 47, 51, 52, 58-60, 62, 63, 70-72, hours prior to analysis is 74,75 Metals, except boron, chromium VI, and mercury Uncontrolled Document SOP No.: LPROS-001 Revision: 6.4 Date: 12/7/18 Page 10 of 24 Appendix A REQUIRED CONTAINERS, PRESERVATION TECHNIQUES, AND HOLDING TIMES FOR WASTEWATER Note: For reference only. Refer to analyte SOPS for official requirements. Maximum holding Parameter numberiname ContainerPreservation 2,3 time 0 Table C­Orpnia Tale: 3,4 Acrolein and acrylomtnle G, FP -lined Cool, 56 °C 18, 0.008% l4 days'0 septum Na2S203, pH to 4-510 119 Adsorbable Organic Halides (AOX) G Cool, <6 QC, 0.008% Hold at least 3 days, but Na25203HNO3to PH <2 not more than 6 months 114-119 AiXylated phenols G Cool, <6 °C, H2SO4to pH <2 28 days until extraction, 40 days after extraction 7,38 Beandines 11. n G, FP -lined cap Cool, 56 °C 18, 0 008% 7 days until extraction.13 Na3S203s 29, 85-37, 63-65,107 Chlorinated G, FP -lined cap Cool, 56 °C 1s 7 days unti I extracti on, hydrocarbons 11 40 days after extraction 120 Chlorinated Phenolics Cool, <6 °C, 0 008% Na2S203, 30 days until acetylabon, _ H2SO4to pH <2 30 days afteracetylahon. 15, 16, 21, 31, 87 Haloethers 11 G, FP -lined cap _ Cool, 56 °C 18, 0 008% 7 days until extraction, Na2S2035 40 days after extraction. 54, 55, 75, 79 Nitroaromatics and Isophorone 11 G, FP -lined cap Cool, 56 °C 18, store in dark 7 days until extraction, 0 0080/6Na2S203s 40 days afterextractiom 82-84 Nitrosamrnes 11,14 G, FP -lined cap Cool, 56 °C' store in dark, 7 days until extraction, 0 008°/, Na2S2031 40 days after extraction. 88-94 PCBs" G, FP -lined cap Cool, 56 °C m 1 year until extraction, I v ear after extraction. 60.62, 66 72, 85, 86, 95-97, 102, 103 PCDDslPCDFs 11 Aqueous Samples- Field and Lab G Cool, <6 °C 18, 0 008% 1 year Preservation Na2S2033, pH <9 Solids and Mixed -Phase Samples Field G Cool, 56 °C 18 7 days Preservation Tissue Samples Field Preservation G Cool, 56 °C 19 24 hours Solids, Mixed -Phase, and Tissue Samples G Freeze, 5 -10 °C 1 year Lab Preservation 23, 30, 44, 49, 53, 77, 80, 81, 98, 100, 112 G. FP -lined cap Cool, 56 °C 1e, 0 008% 7 days until extraction, Phenols 11 Na2S203 40 days after extraction. 14, 17, 48, 50-52 Phthalate esters it G, FP -lined cap Cool, 56 °C 18 7 daysuntil extraction, 40 days after extraction 1, 2, 5, 8.12, 32. 33. 58, 59, 74, 78, 99, 101 G. FP -lined cap Cool, 56 °C 10, store in dark 7 daysuntil extraction, Polynuclear aromatic hydrocarbons 11 0 008% 1423S2035 40 days after extraction 6, 57, 106 Purgeabl a aromatic hydrocarbons G, FP -lined Cool, 56 °C 18 0 008% 14 days 9 septum NaaS203s, HCl to pH 2 13, 18-20, 22, 24-28, 34-37, 39-43, 4547, 56, G, FP -lined Cool, 56 °C 18, 0 008% 14 days 76, 104, 105, 108-111, 113 Purgeable septum Na2S2031 Halocarb ons Table D-Pesticides Tests 1-70 Pesticides 11 G, FP -lined cap Cool, 56 °C 18, pH 5-9-15 7 daysuntil extraction, 40 days afterextraction. Uncontrolled Document SOP No.: LPROS-001 Revision: 6.4 Date: 12/7/18 Page 11 of 24 Appendix A REQUIRED CONTAINERS, PRESERVATION TECHNIQUES, AND HOLDING TIMES FOR WASTEWATER Note: For reference only. Refer to analyte SOPS for official requirements. Maximum holding Parameter numberiname ContainerPreservation 2,3 time 4 Table E—Radiological Tests. 1-5 Alpha. beta and radium P, FP, G HNOs to PH <2 6 months Table H—Bacterial rests: l E colt PA, G Cool, <10 IQ 0 0008% 8 hours." Na2S203s 2. Enterococa PA, G Cool, <10 IQ 0 0008% 8 hours.32 Na2S203s Tame H—Protozoan Tests: 8 0)ptosportalum LDPE, field 1- l0 °C filtration 96 hours 71 9.Mara&a LDPE, field 1-10 °C 96 hours7l filtration 1 "F is for polyethylene; "FP" is fluoropolymer (polytetrafluoroethylene (PTFE), Teflon), or other fluorupolyme , unless stated otherwise in thisTable F; "G" is glass, "PA is any plastic that is made of astenlizable material (polypropylene or other autorlavable plastic), "LDPE' is lowdeasity polyethylene. Except where noted in this table and the method for the parameter, preserve each grab sample within 15 mmutes of collection Fora composite sample collected with an automated sample (e g., using a 24-hour composite sampler, refrigerate the sample at < 6 °C during collection unless specified otherwise in this table or in the method(s) For a composite sample to be split into separate aliquots for preservation and/or analysis, maintain the sample at < 6 Orp unless specified otherwise in this table or in the method(s), until collection, splitting and preservation is completed Add the preservative to the sample container prior to sample collection when the preservative will not compromise the integrity of a grab sample, a composite sample, or aliquot split from a composite sample within 15 minutes of collection. The temperature of the samples shall be documented upon receipt at the laboratory If the samples are skipped in crushed or cube ice (not "blue ice parks) and solid ice is still present in the coolm the I ab may simply report the samples as "received on ice". Iftheice has melted, the lab must reportthe either the temperature ofthe melt• water or of atemperature blank A temperature blank is defined as an aliquot of deionized water, in an appropriate sample container, which is transported along with the samples. Since shipping simply with "blue ice" packs does not insure that samples aremaintaned at the appropriate temperatures, the sample collector must submit a temperature blank when using these ice packs for shipping 3 When any sampleisto be shipped by common carrier orsentviathe U.S. Postal Service, it must comply with the Department of Transportation Hazardous Materials Regulations (49 CFRpart 172) The person offering such material for transportation is responsible for ensuring such compliance. For the preservation requirement; the Office of Hazardous Materials, Materials Transportation Bureau, Department of Transportation has determined that the Hazardous Materials Regulations do not apply to the following materials: Hydrochloric acid (HCI) in water solutions at concentrations of0.04%by weight or less (pH about 1.96 or greater, Nitric acid (HNO3) in water solutions at concentrations of0.15°roby weight or less (pH about 1.62 or greater), Sulfuric acid (H2SO�) in water solutions at concentrations of 0 35% by weight or less (pH about 1.15 or greater), and Sodium hydroxide (Na0H) in water solutions at concentrations of 0 080%by weight or less (pH about 12 30 orless) Uncontrolled Document SOP No.: LPROS-001 Revision: 6.4 Date: 12/7/18 Page 12 of 24 Appendix A REQUIRED CONTAINERS, PRESERVATION TECHNIQUES, AND HOLDING TIMES FOR WASTEWATER Note: For reference only. Refer to analyte SOPS for official requirements- 4 Samples should be analyzed as soon as possible a$er collection. The times hsted are the maximum tunes that samples may beheld before the start of analysis and still be considered valid. Samples may be held for longer periods only if the permittee ormonitoring lab oratory has data on fil a to show that, for the specific types of samples under study, the analyzes are stable for the longer time, and has received a variance from the EPA Regional Administrator under s. NR219.05). For a grab sample, the holding time begins at the time of collection. For a composite sample collected with an automated sampler (e.g., using a 24 -hour composite sampler), the holding time begins atthe time of the end of collection of the composite sample. For a set of grab samples composnted in the field or laboratory, the holding time begins at the time of collection of the last grab sample in the set. Some sampl es may not be stable for the maximum time period given in the table. A perrmittee ormomtonng laboratory is obligated to hold the sample for a shorter time if it knows that a shorter time is necessary to maintain sample stability See 40 CFR 136.3(e) for details. s ASTM D7365-09a specifies treatment options for samples containing oxidants (e g., chlorine). Also, Section 9060A of Standard Methods for the Examination of Water and Wastewater (20th and 21st editions) addresses deciilorin ation procedures. 6 Sample collection and preservation: Collect avolume of sample appropriate to the analytical method in a bottle o fthe material specified. If the sample can be analyzed within 48 hours and sulfide is not present, adjust the pH to >12 with sodium hydroxide solution (e g., 5 %wfv), refrigerate as specified, and analyze within 48 hours Otherwise, to extend the holding time to 14 days and miti gate interference; treat the sample immediately using any or all of the following techniques, as necessary, followed by adjustment of the sample pH to >12 and refrigeration as specified. There maybe interferences that are not mitigated by approved procedures Any procedure for removal or suppression of an interference maybe employed, provided the laboratory demonstrates that it more accurately measures cyanide. Particulate cyanide (e.g., ferric ferrocyanide) or a strong cyanide complex (e g., cobalt cyanide) are more accurately measured if the laboratoryholds the sample at room temperature and pH > 12 fora minimum of 4 hours prior to analysis, and p erforms UV digestion or dissolution under alkaline (pH=12) conditions, if necessary. Sulfur: To remove elemental sulfur (S8), filter the sample immediately If the filtration tune will exceed 15 minute; use a larger filter or a method that requires a smaller sample volume (e.g., EPA Method 335.4 or Lachat Method 01). Adjust thepH of the filtrate to >12 with NaOH, refrigerate the filter and filtrate, and ship ortraisport to the laboratory. Inthelaboratory, extract the filter with 100 mL of 5% NaOH solution foraminimum oft hours. Filter the extract and discard the solids Combine the 5% NaOH—extracted filtrate with the initial filtrate, lower the pH to approximately 12 with concentrated hydrochloric or sulfuric acid, and analyze the combined filtrate. Because the detection limit for cyanide will b e increased by dilution by the filtrate from the sohd; test the sample with and without the solids procedure if a low detection limit for cyanide is necessary Do notuse the solids procedure if a higher cyanide concentration is obtained without it. Alternatively, analyze the filtrates from the sample and the solids separatcl), add the amounts determined (in ger mg). and divide by the original sample volume to obtain the cyanide con- centration (1) Sulfide If the sample contains sulfide as determined bylead acetate paper, or if sulfide is known or suspected to b e present immediately con- duct one of the volatihzahon treatments or the precipitation treatmentas follows Volatilization—Headspace expelling. In a fume hood orwell— ventilated area, transfer 075 liter of sampleto a4 4—L collapsible container (e g, CubitainerTM) Acidify with concentrated hydrochloric acid to pH <2. Cap the container and shake vigorously for 30 seconds Remove the cap and expel the headsp ace into the fume hood or open area by col- lapsing the container without expelling the sample. Refill the headspace by expanding the container Repeat expelling a total of five headsp ace volumes. Adjust the pH to > 12, refrigerate, and ship or transport to the lab oratory scaling to a smaller or larger sample volume must maintain the air to sample volume ratio A larger volume of air will result in too great a loss of cyaw de (> 101/61 Dynamic stripping: In a fume hoo d or well ventilated area, transfer 0 75 liter of sample to a container of the material sp ecified and acidify with concentrated hydrochloric acid to pH <2. Using a calibrated au sampling pump or flowmeter, purge the aadified sample into the fume hood or open areaduwgh a flitted glass aerator at a flowrate of 2 25 Llmin for 4 minutes Must the pH to >12, refrigerate, and ship ortransportto the laboratory. Scalmgto asmaller or Uncontrolled Document SOP No.: LPROS-001 Revision: 6.4 Date: 12/7/18 Page 13 of 24 Appendix A REQUIRED CONTAINERS, PRESERVATION TECHNIQUES, AND HOLDING TIMES FOR WASTEWATER Note: For reference only. Refer to analyte 5OPs for official requirements. larger sample volume must maintain the air to sample volume ratio Alarger volume of air willresultin too great a loss of cyanide (> 10%) Precipitation If the sampl a contains particulate matter that would be removed by filtration, filter the sample prior to treatment to assure that cyanide associated with the particulate matter is included in the measurement Ship or transport the filter to the laboratory In the laboratory, extract the filter with I OD mL of 5% NaOH solution for a minimum of 2 hours Filter the extract and discard the solid& Combine the 5% NaOH-extracted filtrate with the initial filtrate, lower the pH to approximately 12 with concentrated hydrochloric orsulfuric acid, and analyze the combined filtrate. Because the detection limit for cyanide will be increased by dilution by the filtrate fmm the solids, test the sample with and without the solids procedure if a law detection hmit for cyanide is necessary Do not use the solids procedure if a higher cyanide concentration is obtained withouttt. Alternatively, analyze the filtrates from the sample and the solids separately, add the amounts determined (in g or mg), and divide by the original sample volume to obtain the cyanide concentration. For removal. of sulfide by preapitation, rase the pH of the sample to >12 with NaOH solution, then add approximately 1 mg of powdered cadmium chlonde for each mL of sample For example, add approximately 500 mg to a 500-ml, sam- pie. Cap and shake the container to mix Allow the precipitate to settle and test the sample with lead acetate paper If necessary, add cadmium chloride but avoid adding an excess. Finally, filter through 0 45 micron filter Cool the sample as specified and ship or transport the filtrate and filter to the laboratory In the laboratory, extract the filter with 100 mL o f 5% NaOH solution for a minimum of 2 hours. Filter the extract and discard the solids Combine the 5% NaOH-extracted filtrate with the initial filtrate, lower the pH to approximately 12 with concentrated hydrochloric or sulfuric acid, and analyze the combined filtrate Because the detection linut for cyanide will be increased by dilution by the filtrate form the solids, test the sample with and without the solids procedure if a low detection lint for cyanide is necessary Do not use the solids procedure if a higher cyanide concentration is obtained without it. Alternatively, analyze the filtrates from the sample and the solids separately, add the amounts determined (in g or mg), and divide by the original sample volume to obtain the cyanide concentration. If a h gand- exchange method is used (e.g., ASTM D6888), it may be necessary to increase the ligand exchange reagent to offset any excess of cadmium chlondt (2) Sulfite, tlnosulfate,orthiocyanate lfsulfite,thiosulfate;orthiocyanateisknown orsuspected tobe present, use UV digestion with a glass coil (Method Kelada701) or ltgand exchange (Method OIA-16 7) to preclude cyanide loss or positive interference. (3) Aldehyde If formaldehyde; acetaldehyde, or another water-soluble aldehyde is known or suspected to be present; treat the sample with 20 mL of 3.5% ethyl enediamme solution per liter o f sampl e. (4) Carbonate Carbonate interference is evidenced by noticeable effervescence upon acidification in the distillation Bask a reduction in the pH of the absorber solution, and incomplete cyanide spike recovery. When significant carbonate is present. adjust the pH to 12 using calcium hydroxide instead of sodium hydroxide Allow the precipitate to settle and decant or filter the sample prior to analysis (also see Standard Method4500-CN.B.3.d) (5) Chlorine, hypochlorite, or other oxidant Treat a sample known or suspected to contain chlorine, hypochlorite, or other oxidant as directed in footnote 57 For dissolved metals, filter grab samples within 15 minutes o f toll ection and before adding preservatives For a composite sample collected with an automated sampler, filter the sample within 15 minutes after completion of collection and before adding preservatives. If it is known or suspected that dissolved sample integrity wifi be compromised during collection of a composite sample collected automatically over time (e.g, by interchange of ametal between dissolved and suspended forums), collect arid filter grab samples to be comp osited (footnote 2) in place of a composite sample collected automattcally T For dissolved metals, filter grab samples within 15 minutes of collection and before adding preservatives For a composite sample collected with an automated sampler, filter the sample within 15 minutes after completion of collection and before adding preservatives. if it is known or cusp ected that dissolved sample integrity will be compromised during collection of composite sample collected automatically overtime (e &. byinterchange of a metal between dissolved and suspended forms), collect and filter grab samples to be comrposited (footnote 2) in place of a composite sample collected automatically. 8 Guidance applies to samples to be analyzed by GC, LC, orGC1MS for specific compounds. Uncontrolled Document SOP No.: LPROS-001 Revision: 6.4 Date: 12/7/18 Page 14 of 24 Appendix A REQUIRED CONTAINERS, PRESERVATION TECHNIQUES, AND HOLDING TIMES FOR WASTEWATER Note: For reference only. Refer to analyte SOPS for official requirements. 9 If the sample is not adjusted to pH < 2, then the sample must be analyzed within seven days of sampling. to The p H adjustment is not required if acrolein will not b e measured S ample for acrolein receiving no pH adjustment must be analyzed within 3 days afsampling I When the extractable analytes of concern fall within a single chemical category, the speilied preservative and maximum holding times should be observed for optimum safeguard of sample integrity (I.e , use all necessary preservatives and hold forthe shortest time listed) When the analytes of concern fall within two or more chemical categories, the sample may be preserved by cooling to <_ 6 cC, reducing residual chlorine with 0 008% sodium thiosulfatq storing in the dark, and adjusting the pH to 6-9. samples preserved in this manner may be held for seven days before extraction and for forty days after extraction. Exceptions to this optional preservation and holding time procedure are noted in footnote 5 (regarding the requirement for tiuosulfate reduction), and footnotes 12, 13 (regarding the an aly sis o f b enndine) " If 1,2-diphenylhydrazine is likely to be present adjust the pH of the sample to 4 0 f 0 2 to prevent rearrangement to benzidine 13 Extracts may be stored up to 30 days at < 0 °C 14 For the analysis of diphenylmtrosamine, add 0.008% Na2S203 and adjust pH to 7-10 with NaOH within 24 hours of sampling. u The pH adjustment may be performed upon receipt at the laboratory and may be omitted if the samples are extracted within 72 hours of collection For the analysis of aldrin, add 0 0080/6 Na:i%C3 16 Place sufficient ice with the samples in the shipping container to ensure that ice is still present when the samples arrive at the laboratory However, even if ice is present when the samples arnv4 immediately measure the temperature of the samples and confirm that the preservation temperature maximum has not been exceeded In the isolated cases where it can be documented that this holding temperature cannot be met, the permittee can be given the option of on -ate testing or can request avanance The request for a variance should include supportive data which show that the toxicity o f the effluent samples is not reduced because of the increased holding temperature. Aqueous samples must notbe frozen. Hand -delivered samples used on the day of collection do not need to be cooled to 0 to 6 °C pnor to test initiation. it Samples collected for the determination of trace level mercury (<100 ng/Q using EPAMethod 1631 must be collected in tightly -capped fluoropolymeror glassbottles and preserved with BrCI or HCl solution within 48 hours of sample collection. The time to preservation may be extended to 28 days if a sample is oxidized in the sample bottle A sample collected for dissolved trace level mercury should be filtered in the laboratory within 24 hours of the time of collection However, if circumstances preclude overnight shipment, the sample should be filtered in a designated clean area in the field in accordance with procedures given in Method 1669 If sample integrity will not be maintained by shipment to and filtration in the laboratory, the sample must be filtered to a den gnated clean area in the field within the time period necessary to maintain sample integrity A sample that has been collected for determination of total or dissolved trace level mercury must be analyzed within 90 days of sample collection. 1e Aqueous samples must be preserved at <_ 6 °C, and should not be frozen unless data demonstrating that sample freezing does not adversely impact sample integrity is maintained on file and accepted as valid by the regulatoryauthonty Also, for purposes of NPDES monitoring, the spea lication of "_< 6 °C" is used in place of the "4 °C" and "< 4 °C" sample temperature requirements listed in some methods It is not necessary to measure the sample temperature to three significant figures (11100th of 1 degree), rather, three sigrificant figures are specified so that rounding down to 6 °C may not be used to meet the 56 °C requirement. The preservation temperature does not apply to samples that are analyzed immediately (less than 15 minutes) 19 An aqueous sample may be collected and shipped without acid preservation. However, acid must be added at least 24 hours before analysis to dissolve any metals that adsorb to the container walls If the sample must be analyzed within 24 hours ofcollectinn, add the acid immediately (see footnote 2) Soil and sediment samples do not Uncontrolled Document SOP No.: LPROS-001 Revision: 6.4 Date: 12/7/18 Page 15 of 24 Appendix A REQUIRED CONTAINERS, PRESERVATION TECHNIQUES, AND HOLDING TIMES FOR WASTEWATER Note: For reference only. Refer to analyte SOPS for official requirements. need to bepreserved with and. The allowances in this footnote supersede thepresevation and holding time requirements in the approved metals methods. 20 To achieve the 28-day holding time, use the ammomum sulfate buffer solution specified in EPA Method 218 6 The allowance in this footnote supersedes preservation and holding time requirements in the approved hexavalent chromium methods, tint ess this supersession would compromise the measurement in which case requirements in the metho d must be followed 11 Holding time is calculated from time of sample collection to elution for samples shipped to the laboratory in bulk and calculated from the time of sample filtration to elution for samples filtered in the field. ' Sample analysis should begin as soon as possible after receipt; sample incubation must be started no later than 8 hours from time of collection 23 For fecal cols form samples for sewage sludge (bicsolids) only, the holding time is extended to 24 hours for the following sample types using either EPA Method 1680 (LTB-EC) or 1681 (A-1) Class A composted, Class B aerobically digested, and Class B anaerobically digested. 24 The immediate filtration requirement in orthophosphate measurement is to assess the dissolved or bio- available form of orthophosphorus (t e,that whi rh passes through a 0 45-micron filter), hence the requirement to filter the sample immediately upon collection (f e., within 15 minutes of collection) 0 The sulfide method performed by the MMSD Laboratory, 40 CFR Part 425 Appendix A, has a 48 hour hold time. Appendix A-1 Sampling and Holding Time Requirements for Chlorophyll Analysis (SM20 Table 1060:1) • Container — Plastic or glass • Minimum sample size — 500 mL • Sample type — grab • Samples must be filtered within 24-48 hours of collection • Samples must be analyzed within 28 days of collection • Unfiltered samples should be kept in the dark at 40C • Filtered samples should be kept in the dark at -20°C Uncontrolled Document SOP No.: LPROS-001 Revision: 6.4 Date: 12/7/18 Page 16 of 24 Appendix B Abbreviated Procedure for Receivine Daily Production Samples into LIMS Daily Plant Samples (wastewater) 1. Be sure you are logged on to the computer in sample receiving with your own name and password. 2. Open up LIMS —General User Client/Samples/Receive tab. 3. Click on the "Process, Milo, AgriLife and Special Samples" button under "Receive Samples". The "Receive Process Samples" window opens. 4. In the "Receive Process Samples", in window 1, highlight the Source Codes of all samples that were received, and click "View Samples." 5. In window 2, highlight the specific samples that were received. 6. In window 3, enter your name, the appropriate date and time, and the sample temperature or the "On Ice" box. Click the "Received" button. 7. Pop-up boxes will appear for each source code asking for the sample time and flow (flow for SC 513 & 557). 8. Write all LIMS numbers on each COC sheets, sign, date and time. The source codes normally received on weekends include: • 114 — SS Influent • 172 —JI Primary effluent • 166—JI Low level influent • 214 — SS Primary effluent • 514 — SS Effluent • 551— JI Effluent • 557 — JI Effluent grab • 513 — SS Effluent grab • 167—JI High level influent a 198—A ISS Influent • 175 — JI Influent Milorganite Production Samples 9. Go to the Samples, Receive tab, and click on the "Process, Milo, AgriLife and Special Samples" button under "Receive Samples". The "Receive Process Samples" window opens. 10. In the "Receive Process Samples", in window 1, highlight the Source Codes of all Milorganite samples that were received, and click "View Samples." 11. In window 2, highlight the specific samples that were received. Uncontrolled Document SOP No.: LPROS-001 Revision: 6.4 Date: 12/7/18 Page 17 of 24 12. In window 3, enter your name, the appropriate date and time, and the sample temperature (for room temperature, enter 20' C.). Click the "Received" button. 13. Go to the "Edit Sample" tab. In the "Select Sample #" tab, enter the LIMS number for the Milorganite Daily Composite, Source Code 951, and click "Get". 14. In the "Survey ID" box, enter "DM" then the Sample Date in MMDD format, with no spaces. (Ex: The May 15 sample would be "DM0515".) 15. Click the "Save Edits" button. 16. Pop-up boxes will appear for each source code asking for the sample time. 17. Write all LIMS numbers on each COC sheets, sign, date and time. "Normal" WEEKEND Source codes • 951-- Milorganite daily composite • 986 — Greens grade Milorganite shipment (this does not show up on the report) • 975 — Milorganite Meehan shipment Logging In and Receiving Milorganite Shipments 1. Go to the "Log Individual' tab. 2. In the "Sample Info" window, click the drop -down arrow next to the "Use Template" list box. 3. Highlight the appropriate template for the sample to be logged in. (i.e. "Milo Shipment Classic 975" or "Milo Shipment GG 987".) and click "Get". 4. Enter your name, the collection date and time. 5. Enter the "MX" or shipment number in both the "Survey Number" and "Conn. Desc" sections. 6. Enter the Customer Information. Click the "Cust. Info" box. Choose the Customer Name from the "Consigned To" drop -down list box, or enter the information. Enter the "Transportation Method": click the drop down arrow and choose or enter the information (if a "Car Number" is available, it is entered here). Click "Accept". 7. Click "Create Now". 8. Write the LIMS number on the COC sheet. 9. Go to the "Receive" tab and click on the "Process, Milo, AgriLife and Special Samples" button under "Receive Samples". The "Receive Process Samples" window opens. 10. In the "Receive Process Samples", in window 1, highlight the Source Codes from all Milorganite samples that had LIMS numbers created and click "View Samples." 11. In window 2, highlight the specific samples. 12. In window 3, enter your name and the sample temperature (for room temperature, enter 20° C.). Click the "Received" button. 13. Pop-up boxes will appear asking for the sample time. If the sample time has already been entered, just press the "Enter" key or retype the time. Uncontrolled Document SOP No.: LPROS-001 Revision: 5.4 Date: 12/7/18 Page 18 of 24 Creating the Daily Sample Report 1. Go to the "Reports" tab. In box 1, make sure the month, day and year are correct in both boxes. 2. In box 2, click the "Received Date(s)" button. 3. In box 3, in the "Sample Status Selection" window, select "Samples Received". In the "Source Codes" window, select "Plant/Process/Milo". In box 4, in the "Plant and Process only" box, click "Preview", and check the report for accuracy. If the report is correct, close the Report preview and click "Print and Email". Sign the report and staple it to the daily sample COCs. Using the Flow Compositing Workbook 1. The Flow Compositing workbooks can be found at: \\Fps04\home IablTechnicallReceivinglFlow Compositingl 2. Open the file for the current year, and go to the correct month spreadsheet to find the correct date. 3. Enter the Low Level (I-Q, High Level (HL) and ISS figures from the A Daily Flow Sheet. 4. Write down the sample volumes needed to make the composite. 5. Save the spreadsheet and close the workbook. Uncontrolled Document SOP No.: LPROS-001 Revision: 6.4 Date: 12/7/18 Page 19 of 24 Appendix C Instructions for Thermal Preservation Verification to be Posted in Sample Receiving If samples that require cooling are not received on ice the temperature of the sample must be verified and recorded on the COC. Use the temperature blank or a randomly selected sample and measure the temperature with the pyrometer. (NOTE: If the pyrometer is not available, use a thermometer and a temperature blank or pour off an aliquot of sample to check. Do not place the thermometer directly into a sample bottle). The pyrometer should be held a set distance from the sample to measure the temperature accurately and consistently. Refer to the pyrometer user manual for more details. Document the temperature on the COC. Measure the temperature if: •*e Samples are not received on ice; Examples should include: ➢ Samples collected on weekends but not delivered until Monday; ➢ Storm waters. You do not have to measure and record the temperature if: ❖ Samples do not require thermal preservation (e.g. samples for metal analysis); ❖ Samples arrive the day they are collected and they are received on ice. Examples should include: ➢ Freshwater samples; ➢ Daily plant samples; ➢ Ground waters. Uncontrolled Document SOP No.: LPROS-001 Revision: 6.4 Date: 12/7/18 Page 20 of 24 Appendix D Instructions for PH Verification, pH Adjustment and Preservation Samples that call for a specific sample pH and sample preservation should be verified and adjusted according to the requirements of the analysis method. Record of verifications, adjustments, and preservations depend on the sample type and analysis. The pH should be verified using pH paper. The pH should be verified if: ❖ Samples require chemical preservation (see Appendix A) ❖ Samples should be a specific pH for analysis (e.g. BOD samples) The pH should not be verified if: ❖ Opening the bottle will compromise the sample integrity (e.g. VOCs, low level mercury, oil and grease) ❖ Samples for BOD analysis come from natural waters (WQ BOD); BOD is measured with in -situ pH values. Verification of BOD: PH between 6-8 (Plant & IW; WQ are natural waters see abovel If pH verification passes: - Check the pH verified section of the COC and initial. If PH verification fails: - Warm sample to 17-23 "C, record final temperature in the log book. - Pour off aliquot and take initial reading with pH probe, record in log book. - Adjust pH to 7.0-7.2 with < 0.5% volume H2SO4 or NaOH accordingly (see chart below). - Record final adjusted pH in log book. - Initial the COC. - Indicate sample has been adjusted on sample bottle for identification by BOD analyst. Do not dilute the sample > 0.5% volume with preservative: 20 drops of acid/base = 1 mL. If the sample is diluted > 0.5%, pour off a fresh sample and start again. Volume of Sample Volume of Preservative Maximum # of drops (approximate) 100 mL 0.5 mL 10 25 250 mL 1.25 mL 500 mL 2.5 mL 50 Uncontrolled Document SOP No.: LPROS-001 Revision: 6.4 Date: 12/7/18 Page 21 of 24 Verification of other samples (preserved before receipt) Freshwater Samples: TP, NH3, TKN, TOC, NOS < pH 2 with H2SO4; metals < pH 2 with HNO3 j If PH verification passes: - Check the pH verified section for each applicable sample on the COC and initial. If PH verification fails: - Initial the COC - Preserve metals with HNO3 - Preserve all others with H2SO4 - Record in COC notes section Plant: Ammonia probe, phosphorus, COD, TKN should be preserved to < pH 2 with H2SO4 C If pH verification passes: If pH verification fails: - Check the pH verified section for each - Initial the COC applicable sample on the COC and initial. - Preserve with H2504 - Record in COC notes section Industrial Waste: TP, Manual Ammonia < pH 2 with H2504 If pH verification passes: - Check the pH verified section for each applicable sample on the COC and initial. If pH verification fails: - Initial the COC - Preserve with H2504 - Record in COC notes section Preservation of other samples (preserved upon receipt) Plant: Tuesday plant metals Sample needs to be preserved with HNO3. Sample aliquot is split from unpreserved sample carboy, preserved with HNO3 and verified with pH paper. Preservation and verification is recorded in the preservation log book. Industrial Waste: metals, mercury When metals or mercury samples are received unpreserved, they are preserved with HNO3 and verified with pH paper. Preservation and verification is recorded on the generated printout as well as the preservation log book. In the metals digestion lab all metals samples are rechecked for a pH of < 2 before aliquoting for digestion. The pH verification is documented on the metals digestion runsheet. If a sample fails a verification it is noted in the metals preservation logbook in sample receiving and is preserved with additional HNO3to a pH < 2. Uncontrolled Document SOP No.: LPROS-001 Revision: 6.4 Date: 12/7/18 Page 22 of 24 Appendix E Emailing the Daily Plant Data Report to Veolia on Weekends/Holidays 1. In the LIMS General User client, click on "Results" and click on the "Daily Plant Data" tab. 2. Check the date range for the report. It is set to go back 14 days from the current date. 3. Click the "Print Plant Report" button. The "rptPlantData" window will open. 4. Click on the email symbol ("J 3) in the task bar or right click on the report and select "Sent to: Mail Recipient (as attachment)". S. The "Send Object As" window will open. Select "PDF Format (*.pdf)". 6. An untitled email message with the report attached will open. Complete the email message to Veolia MKE Shift Supervisors(MKEShiftSupervisors@veoliawaterna.com), and click "Send". Appendix F Printine Sample Labels 1. In the LIMS General User client, click on "Samples" and click on the "Receive" tab. 2. Click the "Print Primary Labels" button. 3. Filter the list by selecting the sample status, sample type, and/or date range. Enna Pnme Labels i� Select sample(s) ftwn lit below. iRpn` 150 1BUOB289 A 5114/15 451 15fA]B232 WASComp 5/14/15 6211 MOM SS 5/1�/15 15i1 15001i307 A5/15/15 700 15908308 55 5/15/15 Print Labels mWorSave lnf m thm o ED Fiter fist by usk0 the options below. A button that 6 Rdrcd in ait Ater the ist, out A rat Sam*Status•. ; C, I L° Rcvd Al Fv-I-MIREZ Save Info Phil • Save I ppte Faro 4. Select the sample from the list and click on the "Print + Save" button. 5. Select the label printer, usually'11PS01\LabelLab_3". 6. The label will print all tests listed under the LIMS number. a. Use a marker to cross out any tests that are not required if the sample is split for different analyses. Duplicate labels can be printed by following the steps above. b. If there is an issue printing labels write the sample ID, sample collection date/time, the required tests, and sample preservative (if applicable) on a label or directly on the sample bottle. Uncontrolled Document 5114/15 451 15fA]B232 WASComp 5/14/15 6211 MOM SS 5/1�/15 15i1 15001i307 A5/15/15 700 15908308 55 5/15/15 Print Labels mWorSave lnf m thm o ED Fiter fist by usk0 the options below. A button that 6 Rdrcd in ait Ater the ist, out A rat Sam*Status•. ; C, I L° Rcvd Al Fv-I-MIREZ Save Info Phil • Save I ppte Faro 4. Select the sample from the list and click on the "Print + Save" button. 5. Select the label printer, usually'11PS01\LabelLab_3". 6. The label will print all tests listed under the LIMS number. a. Use a marker to cross out any tests that are not required if the sample is split for different analyses. Duplicate labels can be printed by following the steps above. b. If there is an issue printing labels write the sample ID, sample collection date/time, the required tests, and sample preservative (if applicable) on a label or directly on the sample bottle. Uncontrolled Document SOP No.: LPROS-001 Revision: 6.4 Date: 12/7/18 Page 23 of 24 Appendix G Filtering Samples for Soluble Analyses Certain samples collected for soluble analyses that are not filtered in the field are filtered in the sample receiving area, such as groundwater or special project samples. Freshwater samples are filtered with chlorophyll analysis and are not described here. Equipment and Supplies: 1. Filters, large pore >0.45 µm, 47 mm diameter, glass microfiber without organic binder. 2. Filters, fine pore 0.45 µm, 47 mm diameter. 3. Filtration apparatus with 47 mm membrane filter funnels. 4. Laboratory vacuum supply or vacuum pump. 5. Vacuum flask of adequate size to contain the sample to be filtered. 6. Vacuum tubing, Tygon E-3606 NSF or equivalent, 3/8" inside diameter. Procedure: 1. Assemble filtration apparatus, beginning with the large pore filters. 2. Dispense the sample into the filtration apparatus and filter the sample through the glass microfiber filter. If filtration time exceeds 5 minutes, select a smaller volume of sample and process using a new filter. Once the filter becomes too clogged to continue filtration replace with a fresh filter, disposing of the used filter. Continue dispensing sample through filtration apparatus until entire sample has been filtered. 3. Replace vacuum flask with a clean flask, assemble filtration apparatus with a fine pore 0.45 µm filter. 4. Dispense the sample into the filtration apparatus and filter. If filtration time exceeds 5 minutes, select a smaller volume of sample and process using a new filter. Once the filter becomes too clogged to continue filtration replace with a fresh filter, disposing of the used filter. Continue dispensing sample through 0.45 µm filters until entire sample has been filtered. 5. Transfer sample to appropriate container and preserve as specified by the test method. Uncontrolled Document SOP No.: LPROS-001 Revision: 6.4 Date: 12/7/18 Page 24 of 24 Appendix H SOP Editorial Chanees and Revisions SOP Revision Updates/Editorial Changes Date: 11/13/18 Revision ID: 6.4 Reason for change: Update SOP in response to DNR assessment and for minor editorial changes. Change: Updated Appendix A to add footnote about the MMSD sulfide method hold time and Appendix D to revise the metals pH verification procedure. Signatures Updated "Water Quality" samples to "freshwater" samples throughout the document. Minor editorial changes to wording in sections: 2.2, 3.2, 4.1, 4.2, 4.4.1, 4.5, Appendices A, A-1, and D. Added Appendix G: Filtering Samples for Soluble Analyses Laboratory manager sig ure QA Speclat4t signature Uncontrolled Document Appendix 8 Chain of Custody Templates Milwaukee Metropolitan Sewerage District Central laboratory - Chain of Custody (PIeaSe Print clearly) Client Project Name: Project Conta ct: Contact Pho ne Mum her; 6rab/[emposke I .� I RdWq—hed ar: Rely Irqul�ned 81Y_ WIrApilshed 09: bate/Yme� wre/n�„e: �Dabl Tl roe: Sample Type/ Wcation: Date Needed: Sampled By: (PKM) Sampled By: (Srsna[ure] -Matrix- GW.Gr MwHer, 5w=ylrytr water; WV&WaM weer, k-&cdse:5p•5pld 1=14 n ; NIAC; 5diy50y o.NNoi s•HeOFI:NNh5�0:; 7-her INNSD Horn Rr � way wweaaan a a k Cf(aettLvrsunaMs LIMS M / Lab Commanls �a I _ pn lCe7 _ TFS 1 N0, _ R-1a.8w10 4 CHAIN -OF -CUSTODY 1 Analytical Request Document . .. la till3�J/flCat T e CMn-of-CUMody S a LE GAt. D00-MmT All r•r.vem Was must be o mplKW as ""iy OIL SAMPLE ID 'urmun kys er WY�wmerwm mu.i.aoa.a[rq vacex rrerso e.rny.�.mw�.�.ma.r..�s mrieemrgesbrsz oer mane,k .nr�..o.es .uwa �=ao o.n F-ALL-W20rev 08. 12.00-=7 TestAmerica Chicago 2417 Bond Strom Attn: Sandra Fredhak Unirersily Park, IL 60484 nhone 708.5U 5200 fax 70A 53A Si Ri TestAmedca Chain of Custody Record 7kE LEADER iH EMVIRONNENTALIESriNa Client Canna of Project Manger Both Sawn Site Contact: Ilntc• COC No. YgvrCompany Narm here MMS❑ T&Fan:414-22S.2171 Loh Contact: farrier: of _ COCS dress 26D W Seeboth Ana is To around Time E i Job No- C *wt&Zip MilwaaukeC. WI Calendar [ C ) Of WDrk Days (W) W (414) 225-2171 Phone TATirdiiftwi f m H,mw 0 2 ys O t week d 2 days 0 I day (4141 225-2266 FAX SOG No Prgeet Name: 57N' P OO 58mpler Sample identif"lion Sample Oate Sanpk Tiace Sample Type Ustrix v a ems. Sam k S ific Ndes Preservation Uwd: 1= Im 2- HO; 3- H2SO4; 4-HNO& S-NaOH; 6- Oeher srlNe Nawrd I& ngfkadsa = Nniv H=Urrl = Ilfummohlr 0 skni I,". I4rrsrra v L= link- � Semple Dkrm al fA fee may be assessedBf samples ere retained►an9w than I man �Return TO Ckeni � Disposal By Leh � Archive For 6fpneh5 Softio lnstructiffOC Requirements& Comments: Relinquished by company Daltr Time Ruin ved by. Company Datdtime. Relinquished by. Company. 17aWd17me Received by: Company DIWTimc: Relinquished by. CDmpanv Drlefrime Reaeisrd by: Company: Date Time Forst Na CA-C-WI-002, Rv.3.1, dated OR212012 Appendix 9 Summary of Biosolids Analytical Methods, Holding Times, Preservation, and Frequency of Analysis Fre uenc Parameter parameter Method Hold Time Preservation Milorganite Milorganite Milorganite South Shore Category Production Shipping (Outfall Bagging Cake (Outfall Outfall006 008) (Outfall009 005 Nutrients MangenTotal AOAC (16) 955.04 NA Monthly al' NA Nitrogen, Total AOAC (18) 993.13 NA Daily (Auto)NA Every Shipment Nitrogen, AOAC (13) 2.065 NA Monthly Ammonia NA Per Run Nitroe n AOAC (16) 930.01 NA Monthly Nitro NA Nitrogen, Total 351.2 28 Days NA Quarterly ICeldahl Per Run Nitrogen, Water Calculated NA Monthly Insoluble NA Phosphorus, SW846:6010C Daily Total 28 Days NA Every Shipment Per Run Phosphorus, Water WDNR Guidance NA 6 months Monthly Extractable Per Run Available P2O5 Calculated NA NA Every Shipment Insoluble Calculated NA NA Phosphorus Every Shipment Potassium, SW846: 6010C 6 months Daily Total NA Per Run 8 Hours total 6 Hours transport Pathogens Fecal Coliform EPA 1680 time <10°C Weekly Monthly Monthly Per Run 2 hours processing time Metals Aluminum SW846: 6010C 6 months NA Monthly Antinomy PP SW846: 6010C 6 months NA 2x/ ear Arsenic SW846: 6010C 6 months NA Daily Per Run Beryllium PP SW846: 6010C 6 months NA 2x/ ear Boron SW846: 6010C 6 months NA Monthly Calcium SW846: 6010C 6 months NA 2x/year Cadmium PP SW846: 6010C 6 months NA Daily Every Shipment Per Run Chromium PP SW846: 6010C 6 months NA Monthly Every Shipment Cobalt SW846: 6010C 6 months NA Monthly Copper(PP) SW846: 6010C 6 months NA Daily Per Run Iron SW846: 6010C 6 months NA Daily Every Shipment Lead PP SW846: 6010C 6 months NA Daily Per Run Magnesium SW846: 6010C 6 months NA 2x/year Manganese SW846: 6010C 6 months NA 2x/year Mercury PP SW846 7471 B 28 days NA Weekly Per Run Molybdenum SW846: 6010C 6 months NA Daily Per Run Nickel PP SW846: 6010C 6 months NA Daily Per Run Selenium PP SW846: 6010C 6 months NA Daily Per Run Sodium SW846: 6010C 6 months NA 2x/year Silver PP SW846: 6010C 6 months NA 2x/year Thallium PP SW846: 6010C 6 months NA 2x/year Zinc PP SW846: 6010C 6 months NA Daily Per Run H pH SW846:9045D NA NA Weekly PCB Aroclors EPA 8082 365 Days 4°C Daily Once per permit TEQ Dioxins, Furans, PCB Congeners SW 846:8290, EPA 1668A 365 Days 4°C Monthly Solids % Moisture SM 2540 G 1997 7 Days 4°C Daily Every Shipment Per Run % Total SM 2540 G 1997 7 Days 4°C Monthly Monthly Per Run % Volatile SM 2540 G 1997 7 Days 4°C Monthly VOC 8260C 14 Days 4°C 2x/year AL Priority SVOC Acid Extractable 8270D 14 Days 4°C 2x/year Pollutants SVOC Base neutral 8270D 14 Days Extract; 40 Analyze 4°C 2x/year Pesticides 8081 B 14 Days Extract; 40 Analyze 4°C 2x/year Cyanide PP 9012B 14 Days 4°C 2x/year