WQCS00296_Compliance Evaluation Inspection_20191114

DocuSign Envelope ID: 055EC141-5B81-47EA-88FE-5EOC6520CD20
ROY COOPER
Governor
MICHAEL S. REGAN
Secretary
LINDA CULPEPPER
Director
Town of Shallotte
Debra Horn
NORTH CAROLINA
Environmental Quality
November 14, 2019
Assistant Public Works Director & Zoning Administrator
P.O. Box 2287
Shallotte, NC 28459-2287
SUBJECT: Compliance Inspection Report
Shallotte Collection System
Collection System Permit No. WQCS00296
Brunswick County
Dear Ms. Horn,
The North Carolina Division of Water Resources (DWR) conducted a compliance evaluation inspection of
the Shallotte Collection System on November 14', 2019. This inspection was conducted to verify that the
facility is operating in compliance with the conditions and limitations specified with the Collection System
Permit No. WQCS00296. The findings and comments noted during the inspection are provided within the
enclosed copy of the inspection report entitled "Compliance Inspection Report". No compliance issues
were noted during the inspection.
If you have any questions, please contact Chad Coburn in the DWR Wilmington Regional Office at
[phone] or [e-mail].
Sincerely,
DocuSigned by:
Tug -N., IA' j0x.
7F141 E73B6F3456..
Tom Tharrington, Assistant Regional Supervisor
Water Quality Regional Operations Section
Wilmington Regional Office
Division of Water Resources, NCDEQ
Cc: WQS Wilmington Regional Office - Enforcement File
D IQ�� North Carolina Department of Environmental Quality I Division of Water Resources
�J Wilmington Regional Office 1 127 Cardinal Drive Extension I Wilmington, North Carolina 28405
NORTH CAROLINA
Da"MoM a Envlm bi mwnq 910.796.7215

DocuSign Envelope ID: 055EC141-5B81-47EA-88FE-5EOC6520CD20
Compliance Inspection Report
Permit: WQCS00296 Effective: 06/01/13 Expiration: 05/31/21 owner: Town of Shallotte
SOC: Effective: Expiration: Facility: Shallotte Collection System
County: Brunswick
Region: Wilmington
Contact Person: 24 Hour Contact Title: Phone: [phone]
Directions to Facility:
System Classifications: CS2,
Primary ORC: Certification: Phone:
Secondary ORC(s):
On -Site Representative(s):
Related Permits:
WQ0023693 Brunswick County - West Brunswick Regional WRF
WQ0000798 Brunswick County - Shallotte WWTF
Inspection Date: 11/14/2019 Entry Time: 09:55AM Exit Time: 12:05PM
Primary Inspector: Chad Coburn Phone: [phone]
DocuSigned by:
Secondary Inspectors):
[7F141E73B6F3456...
oµ 'Ttn�c, oti 11/15/2019
Reason for Inspection: Routine Inspection Type: Collection System Inspect Non Sampling
Permit Inspection Type: Collection system management and operation
Facility Status: Compliant ❑ Not Compliant
Question Areas:
Miscellaneous Questions General Sewer & FOG Ordinances
Capital Improvement Plan Map Reporting Requirements
Inspections Spill Response Plan Spills
Lines Pump Stations
(See attachment summary)
Page 1 of 6

DocuSign Envelope ID: 055EC141-5B81-47EA-88FE-5EOC6520CD20
Permit: WQCS00296 Owner - Facility: Town of Shallotte
Inspection Date: 11/14/2019 Inspection Type : Collection System Inspect Non Sampling Reason for Visit: Routine
Inspection Summary:
This was a routine collection system inspection for this facility. The system was found to be compliant with the permit.
Since the previous inspection, the Town has contracted with McGill to develop a GIS of the drinking and sewer systems.
The drinking water system is already finished and the sewer map will be finished by next year.
Page 2 of 6

DocuSign Envelope ID: 055EC141-5B81-47EA-88FE-5EOC6520CD20
Permit: WQCS00296 Owner - Facility: Town of Shallotte
Inspection Date: 11/14/2019 Inspection Type : Collection System Inspect Non Sampling
Reason for Visit: Routine
General
Yes No NA NE
Is there a properly designated primary ORC and at least one back-up of proper grade?
0
❑ ❑ ❑
Are logs being reviewed by the system management or owner on a regular basis?
❑ ❑ ❑
# What is that frequency?
# Are there any issues being addressed currently or any in the planning stages?
❑ ❑ ❑
Is there a specific pump failure plan available for all pump stations?
❑ ❑ ❑
Does plan indicate if pump parts/new pumps are in spare parts/equipment inventory?
❑ ❑ ❑
Are new/significantly upgraded pump stations equipped with anti -corrosion materials?
❑
❑ ❑
Does the permittee have a copy of their permit?
❑ ❑ ❑
# Is permit expiring within the next 6 months?
❑
❑ ❑
If Yes, has the Permittee applied for renewal?
❑
❑ ❑
Comment:
Sewer and FOG Ordinances Yes No NA NE
Is Sewer Use Ordinance (SUO) or other Legal Authority available? ❑ ❑ ❑
Does it appear that the Sewer Use Ordinance is enforced? ❑ ❑ ❑
Is there a Grease Control Program that legally requires grease control devices? ❑ ❑ ❑
What is the standard grease trap cleaning requirement in the FOG ordinance?
Is Grease Control Program enforced via periodic inspections/records review? ❑ ❑ ❑
Is action taken against violators? ❑ ❑ ❑
# Have satellite systems adopted an equivalent or more stringent ordinance? ❑ ❑ ❑
Is grease/sewer education program documented with req'd customer distribution? ❑ ❑ ❑
# Are other types of education tools used like websites, booths, special meetings, etc? ❑ ❑ ❑
If Yes, what are they? (This can reduce mailing to annual.)
Comment:
Capital Improvement Plan
Yes No NA NE
Has a Capital (CIP) or System Improvement Plan been developed and adopted?
❑ ❑ ❑
Is it designated for wastewater only or does it have a dedicated section?
❑ ❑ ❑
Does CIP cover three to five year period of earmarked improvements?
❑ ❑ ❑
Does CIP include description of project area?
❑ ❑ ❑
Does CIP include description of existing facilities?
❑ ❑ ❑
Does CIP include known deficiencies?
❑ ❑ ❑
Does CIP include forecasted future needs?
❑ ❑ ❑
Comment:
Map Yes No NA NE
Page 3 of 6

DocuSign Envelope ID: 055EC141-5B81-47EA-88FE-5EOC6520CD20
Permit: WQCS00296 Owner - Facility: Town of Shallotte
Inspection Date: 11/14/2019 Inspection Type : Collection System Inspect Non Sampling Reason for Visit: Routine
Is there a overall sewer system map? 0 ❑ ❑ ❑
Does the map include
Pipe Type (GS/FM) ❑ ❑ ❑
Pipe sizes ❑ ❑ ❑
Pipe materials (PVC, DIP, etc) ❑ 0 ❑ ❑
Pipe location 0 ❑ ❑ ❑
Flow direction ❑ 0 ❑ ❑
Approximate pipe age ❑ ❑ ❑
Pump station ID, location and capacity 0 ❑ ❑ ❑
# Force main air release valve location & type 0 ❑ ❑ ❑
# Location of satellite connections 0 ❑ ❑ ❑
Is the map being updated for changes/additions within 1 year of activation? 0 ❑ ❑ ❑
Comment: McGill and Associates has been contracted by the Town to develop a GIS map that will have all
of the above requirements and will be finsihed by next year. The drinking water GIS map was
reviewed during the inspection.
Reporting Requirements Yes No NA NE
# Have there been any sewer spills in the past 3 years? ❑ ❑ ❑
If Yes, were they reported to the Division if meeting the reportable criteria? ❑ ❑ ❑
If applicable, is there documentation of press releases and public notices issued? ❑ ❑ ❑
Is an Annual Wastewater Performance Report being filed with the Division, if required? ❑ ❑ ❑
Is the report being made available to all its sewer customers? ❑ ❑ ❑
# How is it being made available?
Comment:
Inspections
Yes No NA NE
Are adequate maintenance records maintained?
0
❑ ❑ ❑
Are pump stations being inspected at the required frequency?
❑ ❑ ❑
# Is at least one complete functionality test conducted weekly per pump station?
❑ ❑ ❑
Is there a system or plan in place to observe the entire system annually?
❑ ❑ ❑
Is the annual inspection documented?
❑ ❑ ❑
# Does the system have any high -priority lines/locations?
❑ ❑ ❑
Are inspections of HPL documented at least every 6 months?
❑ ❑ ❑
Are new lines being added to the HPL list when found or created?
❑ ❑ ❑
Comment:
Spill Response Action Plan Yes No NA NE
Is a Spill Response Action Plan available? ❑ ❑ ❑
Is a Spill Response Action Plan available for all personnel? ❑ ❑ ❑
Page 4 of 6

DocuSign Envelope ID: 055EC141-5B81-47EA-88FE-5EOC6520CD20
Permit: WQCS00296 Owner - Facility: Town of Shallotte
Inspection Date: 11/14/2019 Inspection Type : Collection System Inspect Non Sampling
Reason for Visit: Routine
Does the plan include:
24-hour contact numbers
❑ ❑ ❑
Response time
❑ ❑ ❑
Equipment list and spare parts inventory
❑ ❑ ❑
Access to cleaning equipment
❑ ❑ ❑
Access to construction crews, contractors, and/or engineers
❑ ❑ ❑
Source of emergency funds
❑ ❑ ❑
Site sanitation and cleanup materials
❑ ❑ ❑
Post-overflow/spill assessment
❑ ❑ ❑
Does the Permittee appear to respond within 2 hours of first knowledge of a spill?
❑
❑ ❑
Comment:
al!IEE Yes No NA NE
Is system free of known points of bypass? 0 ❑ ❑ ❑
If No, describe type of bypass and location
Are all spills or sewer related issues/complaints documented? ❑ ❑ ❑
# Are there repeated overflows/problems (2 or more in 12 months) at same location? ❑ ❑ ❑
# If Yes, is there a corrective action plan? ❑ ❑ ❑
Comment:
Lines/Right-of-Ways/Aerial Lines Yes No NA NE
Please list the Lines/Right of Ways/Aerial Lines Inspected:
Are right-of-ways/easements maintained for full width for access by staff/equipment? ❑ ❑ ❑
If No, give details on temporary access:
Is maintenance documented? ❑ ❑ ❑
Are gravity sewer cleaning records available? ❑ ❑ ❑
Has at least 10% of lines older than 5 yrs been cleaned annually? ❑ ❑ ❑
Were all areas/lines inspected free of issues? ❑ ❑ ❑
Comment:
Pump Stations Yes No NA NE
Please list the Pump Stations Inspected:
Walmart
Holiday Inn (Days Inn)
Comfort Inn (Best Western)
Shallotte Villas
Jones Ford
# Number of duplex or larger pump stations in system
# Number of vacuum stations in system
# Number of simplex pump stations in system
Page 5 of 6

DocuSign Envelope ID: 055EC141-5B81-47EA-88FE-5EOC6520CD20
Permit: WQCS00296 Owner - Facility: Town of Shallotte
Inspection Date: 11/14/2019 Inspection Type : Collection System Inspect Non Sampling
Reason for Visit: Routine
# Number of simplex pump stations in system serving more than one building
How many pump/vacuum stations have:
# A two-way "auto polling" communication system (SCADA) installed?
# A simple one-way telemetry/communication system (auto -dialer) installed?
For pump stations inspected:
Are they secure with restricted access?
0
❑ ❑ ❑
Were they free of by-pass structures/pipes?
0
❑ ❑ ❑
Were wet wells free of excessive grease/debris?
0
❑ ❑ ❑
# Do they all have telemetry installed?
❑
0 ❑ ❑
Is the communication system functional?
0
❑ ❑ ❑
Is a 24-hour notification sign posted ?
0
❑ ❑ ❑
Does the sign include:
Owner Name?
0
❑ ❑ ❑
Pump station identifier?
0
❑ ❑ ❑
# Address?
0
❑ ❑ ❑
Instructions for notification?
0
❑ ❑ ❑
24-hour emergency contact numbers?
0
❑ ❑ ❑
Are audio and visual alarms present?
0
❑ ❑ ❑
Are audio and visual alarms operable?
0
❑ ❑ ❑
# Is there a backup generator or bypass pump connected?
❑
❑ ❑
If tested during inspection, did it function properly?
❑
❑ ❑
Is the back-up system tested at least bi-annually under normal operating conditions?
0
❑ ❑ ❑
# Does it have a dedicated connection for a portable generator?
0
❑ ❑ ❑
# Is the owner relying on portable units in the event of a power outage?
0
❑ ❑ ❑
# If Yes, is there a distribution plan?
0
❑ ❑ ❑
If Yes, what resources (Units/Staff/Vehicles/etc) are included in Plan?
# Does Permittee have the approved percentage of replacement simplex pumps? 0 ❑ ❑ ❑
Is recordkeeping of pump station inspection and maintenance program adequate? 0 ❑ ❑ ❑
Do pump station logs include at a minimum:
Inside and outside cleaning and debris removal? 0 ❑ ❑ ❑
Inspecting and exercising all valves? 0 ❑ ❑ ❑
Inspecting and lubricating pumps and other equipment? 0 ❑ ❑ ❑
Inspecting alarms, telemetry and auxiliary equipment? 0 ❑ ❑ ❑
Comment: Not all stations have telemetry. Walmart, Holiday Inn, Comfort Inn, & Shallotte Villas do not have
telemetry and are visited each day.
Page 6 of 6