NC0038377_Mayo_Appendix J_20191231

Corrective Action Plan Update December 2019
Mayo Steam Electric Plant
APPENDIX 3
SynTerra
ASH BASIN GROUNDWATER CONFIRMATION
MONITORING PLAN

161p
synTerra
ASH BASIN GROUNDWATER
CONFIRMATION MONITORING PLAN
MAYO STEAM ELECTRIC PLANT
10660 BOSTON ROAD
ROXBORO,, NORTH CAROLINA 27574
REVISION 0
DECEMBER 2019
PREPARED FOR
DUKE
ENERGY..
PROGRESS
DUKE ENERGY PROGRESS,, LLC
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Jerry q'1 We, NC LG 1425
Project Manager

Ash Basin Groundwater Confirmation Monitoring Plan December 2019
Mayo Steam Electric Plant, Roxboro, NC SynTerra
The following table describes the revisions made to this document.
DOCUMENT REVISION RECORD
MAYO STEAM ELECTRIC PLANT
DOCUMENT REVISION DATE REVISION DESCRIPTION
Groundwater Initial document release for Ash Basin
Confirmation 0 12/31/2019 Groundwater Monitoring at Mayo Steam
Monitoring Plan Electric Plant
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Ash Basin Groundwater Confirmation Monitoring Plan December 2019
Mayo Steam Electric Plant, Roxboro, NC SynTerra
TABLE OF CONTENTS
SECTION
PAGE
1.0 BACKGROUND............................................................................................................1-1
1.1 Monitoring Plans.......................................................................................................1-1
1.2 Site Description.........................................................................................................1-2
1.3 Geology and Hydrogeology....................................................................................1-2
2.0 MONITORING WELL NETWORK..........................................................................
2-1
3.0 SAMPLING AND ANALYSIS PLAN.......................................................................3-1
3.1 Data Quality Objectives...........................................................................................
3-1
3.2 Sampling Requirements...........................................................................................
3-3
3.2.1 Analytical Requirements....................................................................................
3-3
3.3 Sampling Procedures................................................................................................
3-4
3.3.1 Sampling Equipment..........................................................................................3-4
3.3.2 Calibration Procedures.......................................................................................
3-4
3.3.3 Groundwater Level Measurements..................................................................
3-6
3.3.4 Well Purging and Sampling..............................................................................
3-6
3.3.5 Sample Preservation and Handling.................................................................
3-6
3.3.6 Equipment Cleaning Procedures......................................................................
3-6
3.3.7 Field Documentation..........................................................................................
3-7
3.4 Chain-of-Custody......................................................................................................3-8
3.4.1 Sample Labels......................................................................................................
3-8
3.4.2 Sample Container Packing.................................................................................
3-9
3.4.3 Sample Delivery..................................................................................................
3-9
4.0 QUALITY ASSURANCE PLAN.................................................................................4-1
4.1 Field Quality Control Samples................................................................................4-1
4.1.1 Field Duplicates...................................................................................................4-1
4.1.2 Matrix Spike and Matrix Spike Duplicates.....................................................4-1
4.1.3 Field Blank...........................................................................................................4-1
4.2 Laboratory Quality Control Sample.......................................................................4-2
4.2.1 Method Blank......................................................................................................
4-2
4.2.2 Laboratory Control Samples (LCS)..................................................................4-2
4.2.3 Completeness Goals............................................................................................4-2
4.3 Equipment Calibration and Maintenance.............................................................
4-2
4.3.1 Field Equipment Calibration.............................................................................4-2
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Mayo Steam Electric Plant, Roxboro, NC SynTerra
TABLE OF CONTENTS (CONTINUED)
4.3.2
Laboratory Equipment Calibration..................................................................
4-3
4.3.3
Field Equipment Maintenance..........................................................................
4-3
4.3.4
Laboratory Equipment Maintenance...............................................................
4-3
4.4
Data Tracking and Management............................................................................
4-3
4.4.1
Data Tracking Procedures.................................................................................4-4
4.4.2
Data Management Strategy...............................................................................
4-4
4.5
Assessment and Oversight......................................................................................
4-4
4.5.1 Assessment Actions............................................................................................ 4-4
4.5.1.1 Field Assessment.......................................................................................... 4-4
4.5.1.2 Laboratory Assessment............................................................................... 4-5
4.5.2 Oversight Response Actions..............................................................................4-5
4.5.2.1 Field Response Action................................................................................. 4-5
4.5.2.2 Laboratory Response Action Procedures..................................................4-5
4.6 Data Management.....................................................................................................4-5
4.6.1 Data Reduction, Verification and Reporting...................................................4-5
4.6.1.1 Data Reduction and Reporting...................................................................4-5
4.6.1.2 Laboratory Data Verification and Review ................................................ 4-6
4.6.2 Data Validation...................................................................................................4-6
4.7 Data Usability............................................................................................................ 4-7
5.0 REFERENCES................................................................................................................ 5-1
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LIST OF FIGURES
Figure 1 USGS Location Map
Figure 2 Groundwater Monitoring Network
LIST OF TABLES
Table 1 Confirmation Monitoring Plan Elements
Table 2 Well Construction Summary
LIST OF ATTACHMENTS
Attachment A Field Data Records
Attachment B Low Flow Sampling Plan Duke Energy Facilities Ash Basin
Groundwater Assessment Program
Attachment C Duke Energy Environmental Services Quality Assurance Manual
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Mayo Steam Electric Plant, Roxboro, NC SynTerra
LIST OF ACRONYMS
ASTM
American Society for Testing and Materials
C
Celsius
CAMA
Coal Ash Management Act
CAP
Corrective Action Plan
CCR
Coal Combustion Residuals
CFR
Code of Federal Regulations
CLP
Contract Laboratory Protocol
COC
chain -of -custody
CSA
Comprehensive Site Assessment
DO
dissolved oxygen
DQO
data quality objectives
DQL
data quality level
DTW
depth to water
EDD
Electronic data deliverables
FDR
field data record
LCS
Laboratory control samples
NCDEQ
North Carolina Department of Environmental Quality
NTU
Nephelometric turbidity unit
ORP
oxidation-reduction potential
QA/QC
Quality Assurance/Quality Control
QAP
Quality Assurance Plan
RPD
relative percent difference
SAP
Sampling and Analysis Plan
SD
standard deviation
TOC
top -of -casing
USEPA
United States Environmental Protection Agency
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Mayo Steam Electric Plant, Roxboro, NC SynTerra
1.0 BACKGROUND
The Mayo Steam Electric Plant (Mayo, Plant, Site) is a steam -generating electric power
facility located in a rural area approximately 10 miles north of the City of Roxboro in
Person County (Figure 1). Duke Energy Progress, LLC (Duke Energy) owns the site
property. Power generation operations began in 1983.
The primary purpose for the activities and procedures described in this North Carolina
Coal Ash Management Act (CAMA) groundwater Compliance Monitoring Plan (CMP)
is to obtain accurate and reliable groundwater data for the purposes stated in the
Corrective Action Plan Update (SynTerra, 2019) for Mayo's coal combustion impoundment
(ash basin). This document addresses anticipated data collection activities. Included in
this Plan are the following:
1. A brief introduction to CAMA-related monitoring plans, site features, and site
geology and hydrogeology;
2. Design of the CMP groundwater monitoring network;
3. Sampling and Analysis Plan (SAP) including requirements, procedures,
documentation, laboratory analytical procedures and quality control; and
4. Quality Assurance Plan (QAP).
1.1 Monitoring Plans
Sampling and analysis of groundwater associated with the Mayo ash basin is conducted
in accordance with an Interim Monitoring Plan (IMP). As defined in North Carolina
Department of Environmental Quality (NCDEQ) correspondence, Facility Interim
Monitoring Plans Networks and Sampling Requirements (December 21, 2016), the IMP was
implemented to facilitate completion of the Comprehensive Site Assessment (CSA) and
Corrective Action Plan (CAP) for Mayo. Implementation of the optimized IMP
commenced in the first quarter of 2019. Analytical results from IMP sampling are
submitted to NCDEQ quarterly. Because corrective action is not required for Mayo, an
Effectiveness Monitoring Plan (EMP) is not required. Therefore, the IMP will be
replaced by this CMP.
The CMP will be implemented within 30 days of CAP approval and will continue until
there is a total of three years of data confirming COIs are below applicable standards at
or beyond the compliance boundary, at which time a request for termination of CMP
sampling will be filed with NCDEQ. If applicable standards are not met, the CMP will
continue and transition to post -closure monitoring, if necessary.
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Mayo Steam Electric Plant, Roxboro, NC SynTerra
After ash basin closure and following ash basin closure certification, a Post -Closure
Monitoring Plan (PCMP) will be implemented at the Site for a minimum of 30 years in
accordance with G. S. 130A-309.214(4)(k)(2). If groundwater monitoring results are
below applicable standards for three consecutive years, Duke Energy may request
termination of the PCMP in accordance with G.S. 130A-309.214(a)(3)b.
1.2 Site Description
Mayo began coal-fired power production in 1983. The Mayo property is roughly
bisected by US Highway 501 (Boston Road). The majority of the Plant property,
including the power plant, the ash basin, and the majority of operational features, is
located east of Highway 501 and the property extends to the eastern shore of Mayo
Reservoir. The portion of the Plant property located west of Highway 501 contains the
coal combustion residuals (CCR) Landfill (Monofill) and a haul road that connects the
Monofill with the operational portion of the Plant. The northern Plant property line
extends to the North CarolinaNirginia state line. Located northwest of the Plant, a
single inactive ash basin contains ash generated from the Plant's historic coal
combustion.
1.3 Geology and Hydrogeology
The discussion below provides a general overview of the geology and hydrogeology at
the Site. Detailed discussions of Regional and Site geology and hydrogeology and an
updated conceptual site model (CSM) are included in the CAP Update (SynTerra, 2019)
and provide the basis for the monitoring system design discussed in Section 2.0 of this
document. As additional information becomes available, the CSM and monitoring
system may be updated or modified as appropriate.
The vicinity of Mayo is generally characterized by mature, well-rounded hills and
rolling ridges cut by small streams and drainages. The subsurface at Mayo is composed
of regolith (including residual soils, fill and reworked soils, alluvium, and saprolite), a
transition zone between the regolith and bedrock, and bedrock. Subsurface conditions
varied with topography, parent rock, and site infrastructure. Each type of regolith
material was not encountered at every boring location. Subsurface conditions varied
with topography, parent rock, and site infrastructure.
Saprolite is mostly thin (ranging from non-existent to around 25 feet deep) and almost
entirely unsaturated. The thin to non-existent saprolite zone across the Site is due to
extensive excavation and reworking of surficial materials during Plant construction. A
transition zone of partially weathered rock underlies the regolith and is generally
continuous throughout the Plant area. However, the transition zone at Mayo is mostly
comprised of partially weathered rock that is gradational between saprolite and
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competent bedrock. The shallow bedrock has been fractured; however, only mildly
productive fractures (providing water to wells) were observed within the top 33 feet of
competent rock.
The Mayo ash basin occupies the former stream valley of Crutchfield Branch. The basin
acts as a bowl -like feature towards which groundwater flows from the northwest, west,
south, and east. Groundwater flows from the highest topographic portion of the Site
(near the Plant entrance road) to the north and northeast.
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Mayo Steam Electric Plant, Roxboro, NC SynTerra
2.0 MONITORING WELL NETWORK
This CMP is designed to be adaptable and target key areas where changes to
groundwater conditions are most likely to occur. CMP key areas for monitoring are
based on the following considerations:
• Include background locations
• Include designated flow paths
• Within areas of observed or anticipated changing Site conditions, and/or have
increasing constituent concentration trends
• Monitor constituent plume stability and verify model simulation
CMP elements including well systems, locations, frequency, parameters, schedule and
reporting evaluation are outlined on Table 1. Confirmation monitoring well locations
are illustrated on Figure 2.
Eight wells will be used upgradient of the ash basin for CMP background groundwater
monitoring. Twenty-five wells will be used downgradient of the ash basin for CAMA
CMP groundwater monitoring. A well construction summary is provided in Table 2.
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Mayo Steam Electric Plant, Roxboro, NC SynTerra
3.0 SAMPLING AND ANALYSIS PLAN
A sampling and analysis plan is provided to satisfy sampling and analysis consistency
requirements. This plan addresses the collection of groundwater samples, preservation
and shipment of samples, sample analysis, and chain -of -custody (COC) control.
This plan provides the methodology and protocols to be utilized throughout the
effectiveness monitoring program to complete the following:
• Maintain consistent procedures and techniques throughout sampling and
analysis;
• Obtain the data necessary to evaluate constituents of interest (COIs) occurrence
and trends in groundwater;
• Determine if constituent concentrations are greater than relevant standards; and
• Effectively monitor changes in groundwater COI concentrations.
Groundwater monitoring procedures and protocols used to monitor COIs, including
low -flow sampling, were developed in accordance to the USEPA Region IV Field
Branches Quality System and Technical Procedures, (USEPA, January 2012).
3.1 Data Quality Objectives
The data quality objectives (DQOs) for the site are described in the following sections,
where applicable. DQOs have been developed to provide guidelines for data collection
such that data collected are of sufficient quantity and quality to support future decision
making efforts. These DQOs are developed according to the DQO Process outlined in
the USEPA publication Guidance on Systematic Planning Using the Data Quality Objectives
Process, EPA QAIG-4 (USEPA, February 2006).
The DQO process comprises a series of planning steps that are designed to:
• State the problem;
• Identify the goals of the study;
• Identify information inputs;
• Define the boundaries of the study;
• Develop the analytical approach;
• Specify performance/acceptance criteria; and
• Develop the plan for obtaining data.
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The activities described in this document focus on the sampling of groundwater in the
vicinity of the ash basin. The primary constituents of interest were selected using a
constituent management approach, as described in Section 6.1.3 of the CAP Update. An
overall DQO for the work addressed by this document is to obtain a sufficient number
of samples from representative monitoring wells to ascertain: 1) groundwater flow rate
and direction; 2) background constituent concentrations; 3) groundwater quality at the
compliance boundary; 4) a determination if constituents are detected at concentrations
that reflect a statistically significant increases or decreases relative to background; and
5) evaluate the effectiveness of the groundwater corrective action.
The specific Quality Assurance/Quality Control (QA/QC) data requirements will vary
somewhat depending upon the type of data being collected. USEPA's Region IV Field
Branches Quality System and Technical Procedures (USEPA, January 2012) four data
quality levels (DQLs) that may be used include the following:
1. Field screening
2. Field analysis
3. Screening data with definitive confirmation
4. Definitive data
The majority of the data to be collected will have a DQL of 4 (Definitive data).
However, some field screening and field analyses are anticipated. These DQLs are
defined below:
• Field Screening — Characterized by the use of portable instruments, which can
provide real-time data to assist in the optimization of sampling locations and
health and safety support. Data can be generated regarding the presence or
absence of certain contaminants at sampling locations. Field screening data is in
no way definitive and will be used strictly, in combination with field
observations, as a tool to assist in making more efficient, effective decisions such
as the need to collect additional samples and/or select potential sample locations.
• Field Analysis — Characterized by the use of portable analytical instruments
which can be used on -site (e.g., turbidity meter). Depending upon the types of
parameters, sample matrix, and personnel skills, qualitative and quantitative
data can be obtained. Field analysis data is considered a non -critical
measurement and is collected to monitor field and sample conditions at the time
of sample collection. Field meters will be properly calibrated as detailed in
Section 3.3.2.
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• Screening Data with Definitive Confirmation — Generated by rapid, less precise
methods of analysis with less rigorous sample preparation. Sample preparation
steps may be restricted to simple procedures such as dilution with a solvent,
instead of elaborate extraction/digestion and cleanup. Screening data provides
analyte identification and quantification, although the quantification may be
relatively imprecise.
• Definitive Data — Generated using rigorous analytical methods, such as
approved USEPA reference methods. Data of this level will be generated by a
laboratory certified by the state in which the samples are collected. The definitive
data will be analyte-specific, with confirmation of analyte identity and
concentration. These methods produce tangible raw data in the form of paper
printouts and computer -generated electronic files. To be definitive, either the
analytical or total measurement error will be determined. Definitive data is
considered a critical measurement because it is a significant component of the
groundwater monitoring process.
3.2 Sampling Requirements
Under the CMP, groundwater sampling will be conducted on a semi-annual basis.
During groundwater sampling activities, water levels are measured at each well to
generate potentiometric maps of monitored hydrogeologic zones. Water levels used for
preparation of flow maps are collected during a single 24- to 48-hour period. Field
parameters listed on Table 1 will also be measured during well purging and
immediately before samples are collected for laboratory analysis. Groundwater samples
will be analyzed by a certified laboratory for the list of parameters in Table 1.
3.2.1 Analytical Requirements
Duke Energy Analytical Laboratory or vendor laboratory will analyze the
groundwater constituents following approved USEPA methods. The laboratory
must be certified for each constituent by the state in which the sample was
collected. The record of groundwater analyses will include the methods used (by
number), the extraction date (if applicable), and the date of analysis. Data
obtained from samples that are not analyzed within the recommended holding
times will be considered suspect and flagged accordingly. Any deviation from
approved methods will be adequately tested to ensure that the quality of the
results meets the performance specifications (e.g., detection limit, sensitivity,
precision, accuracy) of the reference method. The Duke Energy Environmental
Services Quality Assurance Manual is included in Attachment C.
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3.3 Sampling Procedures
Only trained personnel may conduct site -sampling activities. Personnel will follow
procedures and utilize equipment outlined in the following sections and in the Low Flow
Sampling Plan, Duke Energy Facilities, Ash Basin Groundwater Assessment Program, North
Carolina, June 10, 2015 (Attachment B) (Low Flow Sampling Plan) to minimize sampling
error and prevent cross contamination of samples.
3.3.1 Sampling Equipment
Well Purging
Well purging and sampling is conducted via low -flow sampling techniques
using dedicated pumps. If new wells are installed and sampled prior to
installation of dedicated systems, peristaltic and/or submersible pumps are
employed.
Measurement of DO, ORP, pH, Specific Conductance, and Temperature
Measurements of field parameters including dissolved oxygen (DO), oxidation-
reduction potential (ORP), pH, specific conductance, and temperature are
measured using a YSI Professional Plus multi -parameter water quality meter, or
similar instrument. Field parameters are recorded during low -flow purging and
sampling as groundwater is pumped through a flow -through chamber.
Measurement of Turbidity
The turbidity meter is calibrated according to instruction provided by the
manufacturer. Batteries are checked, and the meter calibration is checked against
known standards. Sample results are expressed in Nephelometric turbidity units
(NTUs).
3.3.2 Calibration Procedures
Field sampling equipment (e.g., water quality meter) is properly maintained and
calibrated prior to and during continued use to assure that measurements are
accurate within the limitations of the equipment. Personnel follow the
manufacturers' instructions to determine if the instruments are functioning
within their established operation ranges. The calibration data are recorded on a
field data record (FDR) (Attachment A). To be acceptable, a field test must be
bracketed between acceptable calibration results.
• The first check may be an initial calibration, but the second check must be
a continuing verification check.
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Mayo Steam Electric Plant, Roxboro, NC SynTerra
• Each field instrument must be calibrated prior to use using traceable
standards.
• Verify the calibration at no more than 24 hour intervals during use and at
the end of the use if the instrument will not be used the next day or
periods greater than 24 hours.
• Initial calibration and verification checks must meet established
acceptance criteria.
• If an initial calibration or verification check fails to meet the acceptance
criteria, immediately recalibrate the instrument or remove it from service.
• If a calibration check fails to meet the acceptance criteria and it is not
possible to reanalyze the samples, the following actions must be taken:
• Report results between the last acceptable calibration check and the
failed calibration check as estimated (qualified with a "J");
• Include a narrative of the problem; and
• Shorten the time between verification checks or repair/replace the
instrument.
• If historically generated data demonstrate that a specific instrument
remains stable for extended periods, the interval between initial
calibration and calibration checks may be increased.
• Acceptable field data must be bracketed by acceptable checks. Data
that are not bracketed by acceptable checks must be qualified.
• Base the selected time interval on the shortest interval that the
instrument maintains stability.
• If an extended time interval is used and the instrument consistently
fails to meet the final calibration check, then the instrument may
require maintenance to repair the problem or the time is too long
and must be shortened.
• For continuous monitoring equipment, acceptable field data must be
bracketed by acceptable checks or the data must be qualified.
A sampling or field measurement instrument determined to be malfunctioning
must be taken out of service, repaired, or replaced with a new piece of
equipment.
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Mayo Steam Electric Plant, Roxboro, NC SynTerra
3.3.3 Groundwater Level Measurements
Depth -to -water (DTW) is measured in each well in the CMP monitoring network
during a 24 to 48 hour period for each monitoring event. Groundwater levels are
measured using an electronic water level indicator that is decontaminated
between each well prior to measurement activities. The DTW measurements are
referenced to the well top -of -casing (TOC) mark established by the site survey
and provides data to generate potentiometric surface maps for monitored
groundwater flow layers at the site.
In addition, water surface elevations of the ash basin and select nearby streams
may be determined during each groundwater sampling event, as necessary to
supplement water level measurements and development of potentiometric
surface maps. Potentiometric surface maps allow for determination of
groundwater flow direction and horizontal gradient.
Measuring the depth to the groundwater surface is accomplished following the
steps outlined in Section 3.2 of Low Flow Sampling Plan (Attachment B). Slight
deviations from the low flow sampling plan may be necessary to achieve desired
sampling conditions. For instance, the low flow sampling plan recommends
measuring total well depth prior to purging. However, to reduce the potential to
suspend sediment accumulated at the bottom of the well, which affects well
turbidity (desired turbidity for sample collection <_10 NTU), total depth
measurements will be measured following sample collection.
3.3.4 Well Purging and Sampling
Monitoring wells are purged to remove stagnant water from the well casing and
obtain a representative groundwater sample. Well purging and sampling
procedures are provided in the Low Flow Sampling Plan (Attachment B).
3.3.5 Sample Preservation and Handling
Sample preservation and handling procedures are specified in Sections 3.5.1 and
3.5.2 of the Low Flow Sampling Plan (Attachment B). Analyte-specific sample
containers, preservation methods, and holding times that meet approved
standards are used in accordance with methods identified on the Low Flow
Sampling Log (Attachment A) and Duke Energy Environmental Services QA
Manual (Attachment Q.
3.3.6 Equipment Cleaning Procedures
Equipment cleaning procedures are included in the (Decontamination of
Equipment Standard Operating Procedure) of the Low Flow Sampling Plan
(Attachment B).
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3.3.7 Field Documentation
Documentation of field activities is completed using a combination of logbooks
and FDRs, sample tracking systems, and sample custody records. Site field
logbooks are completed to provide a general record of activities and events that
occur during each field task that may not be documented on FDR or similar
form. FDRs have been designated for each exploration and sample collection task
to provide a complete record of data obtained during the activity.
Field Logbooks
The field logbooks provide a daily hand written account of field activities.
Logbooks are hardcover books that are permanently bound. All entries are
made in indelible ink and corrections are made with a single line with the
author initials and date. Each page of the logbook includes the job number,
date, and initials of the person completing the log. Partially completed
pages have a line drawn through the unused portion at the end of each day
with the author's initials. The following information may be entered into the
field logbooks:
• The date and time of each entry;
• The daily log generally begins with the Pre -Job Safety Brief;
• A summary of important tasks or subtasks completed during the day;
• A description of field test completed in association with the daily task;
• A description of samples collected including documentation of any
quality control samples that were prepared (rinse blanks, duplicates,
matrix spike, split samples, etc.);
• Documentation of equipment maintenance and calibration activities;
• Documentation of equipment decontamination activities; and,
• Descriptions of deviations from this work plan.
Other information that may be included in field logbooks is listed in Section
3.7 of Low Flow Sampling Plan (Attachment B).
Field Data Records
Sample FDRs contain sample collection and/or exploration details. A FDR
is completed each time a field sample is collected. The goal of the FDR is to
document exploration and sample collection methods, materials, dates and
times, and sample locations and identifiers. Field measurements and
observations associated with a given exploration or sample collection task
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are recorded on the FDRs. FDRs are maintained throughout the field
program in files that become a permanent record of field program activities.
A listing of FDRs is presented below. Each FDRs listed will not be required
for each step -specific activity that may or may not be required over the
entire project. The provided list has been incorporated so that the
groundwater sampling, analysis, and QA/QC plan will not need to be
amended if additional data collection methods are subsequently added.
Examples of listed FDRs are provided in Appendix C of the Low Flow
Sampling Plan (Attachment B), including:
• Groundwater Potentiometric Level Measurement Log
• Well Sampling/Low Flow Sampling Log
• Daily Field Report
Other FDRs may include the following:
• Field Instrument Calibration Record
• Site Specific Low Flow Sampling Log
3.4 Chain -of -Custody
A program of sample custody is followed during sample handling activities in both
field and laboratory operations. This program is designed to assure that each sample is
accounted for at all times. The appropriate sampling and laboratory personnel complete
sample FDRs, chain -of -custody records, and laboratory receipt sheets.
Sample chain -of -custody procedures and document information is provided in Section
3.5.3 of Low Flow Sampling Plan (Attachment B). Additional information documented in
the chain -of -custody may be required, such as shipping information for samples sent by
courier.
3.4.1 Sample Labels
Prepared labels are normally developed for each sample container prior to
sample collection. At a minimum, each label affixed to the sample container will
contain:
• Sample location and depth (if applicable);
• Date and time collected;
• Sampler identification; and,
• Analyses requested and applicable preservative.
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3.4.2 Sample Container Packing
Sample containers are packed in plastic coolers for shipment or pick up by
courier. Bottles are packed so that motion is minimized during transport.
Styrofoam and "bubble pack" may be used as packing materials in some
instances. Ice is placed in the cooler. Paperwork (chain -of -custody forms) is
placed in a separate, re -sealable, water -tight, plastic bag within the cooler. A
temperature blank provided by the laboratory will also be placed in each cooler
prior to shipment to verify the cooler was maintained at 4° Celsius (C), +/- 2° C,
during sample shipment. Custody seals are placed across the lid and cooler -body
interface prior to shipment to, or pick up by, the laboratory. Cooler custody seals
are used to determine whether the coolers may have been opened or otherwise
tampered with prior to receipt by the laboratory.
3.4.3 Sample Delivery
During shipment to the laboratory, shipping containers are sealed and
accompanied by the chain -of -custody record, with appropriate signatures. The
transfer of custody is the responsibility of field sampling personnel, sample
courier, and the laboratory. Sample shipping may be conducted by courier
service.
Upon receipt by the laboratory, samples are handled according to laboratory
QA/QC procedures. Typically, a laboratory custodian will perform the following
procedures:
• Inspect shipping containers and note the physical condition and presence
or absence of custody seals and the condition, if present.
• Inspect each sample container for damage or leakage and inspect the label.
• Reconcile the sample(s) received against the chain -of -custody record
including the type of sample container, the volume of sample, the
preservative, and the consistency with the information on the label.
• Log the sample(s) in the laboratory logbook, prepare a sample receipt
report, assign a laboratory identification number, and store the sample(s)
in a secured sample storage room or cabinet until assigned to an analyst.
• Notify the sampler of a broken or missing bottle, broken or missing
custody seal, or other deficiencies so that appropriate action may be taken
(e.g., resample, notify Duke Energy, and notify shipping service).
Discrepancies observed between received samples and the information on the
chain -of -custody record are resolved before the sample is assigned for analysis.
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Ash Basin Groundwater Confirmation Monitoring Plan December 2019
Mayo Steam Electric Plant, Roxboro, NC SynTerra
The sampler is informed of any such discrepancy as well as its resolution. Results
of the inspection are documented in the laboratory sample logbook.
Discrepancies are documented in the analytical case narrative as appropriate.
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Ash Basin Groundwater Confirmation Monitoring Plan December 2019
Mayo Steam Electric Plant, Roxboro, NC SynTerra
4.0 QUALITY ASSURANCE PLAN
The Quality Assurance Plan (QAP) has been prepared to specify quality
assurance/quality control (QA/QC) procedures for collection, analysis, and evaluation
of data that will be legally and scientifically defensible. The QAP provides general
information and references standard operating procedures applicable to the analytical
sampling program. This information includes definitions and generic goals for data
quality and required types and quantities of QA/QC samples. The procedures address
field documentation; sample handling, custody, and shipping; instrument calibration
and maintenance; auditing; data reduction, validation, and reporting; corrective action
requirements; and QC reporting specific to the analysis performed by the North
Carolina Department of Environmental Quality -approved laboratory.
4.1 Field Quality Control Samples
These samples are not included specifically as laboratory QC samples but are analyzed
when submitted to provide quality control data relative to the field sampling and
sample management procedures. Data for these QC samples are reported with
associated samples. Field QA/QC will be performed in accordance with the procedures
outlined in Section 3.6 of Low Flow Sampling Plan (Attachment B).
4.1.1 Field Duplicates
Field duplicates are two samples of the same matrix, which are collected, to the
extent possible, from the same location at the same time using the same
techniques. Field duplicates provide information on the precision of the
sampling and analysis process. Field duplicates will be collected at a frequency
of one duplicate per 20 samples being collected.
4.1.2 Matrix Spike and Matrix Spike Duplicates
A matrix spike sample is an aliquot of a field sample, which is fortified with the
analyte(s) of interest or a similar surrogate analyte and analyzed to monitor
measurement bias associated with the sample matrix. A matrix spike and a
matrix spike duplicate are performed by the analytical laboratory on samples
selected by the analytical laboratory.
4.1.3 Field Blank
Field blanks are prepared in the field to evaluate the potential for contamination
of a sample by site contaminants from a source not associated with the sample
collected (examples include dust or organic vapors). Analyte-free water provided
by the laboratory is brought to the field by the sampling crew and transferred to
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Ash Basin Groundwater Confirmation Monitoring Plan December 2019
Mayo Steam Electric Plant, Roxboro, NC SynTerra
the proper sample container for shipment along with the other samples collected.
One field blank sample is collected per sampling day.
Field QA/QC samples are analyzed for the same constituents as for groundwater
samples identified on Table 1, unless otherwise noted.
4.2 Laboratory Quality Control Sample
Samples from the monitoring wells are analyzed by a laboratory certified for each
constituent by the state in which the sample was collected. Primarily, Duke Energy
Analytical Laboratory provides analytical services, possibly supported by one or more
certified vendor laboratories. At a minimum, laboratory quality control includes
analysis of method blank samples, laboratory control samples, and matrix spike
samples.
4.2.1 Method Blank
The method blank is used to monitor laboratory contamination. This is usually a
sample of laboratory reagent water processed through the same analytical
procedures as the sample (i.e., digested, extracted, and distilled). One method
blank is prepared and analyzed with each analytical batch.
4.2.2 Laboratory Control Samples (LCS)
A fortified method blank is analyzed with each analysis. These samples generally
consist of a standard aqueous matrix fortified with the analytes of interest for
single-analyte methods and selected analytes for multi-analyte methods
according to the appropriate analytical method. The analyte recovery from each
is used to monitor analytical accuracy and precision.
4.2.3 Completeness Goals
Completeness goals are addressed in the Duke Energy Environmental Services
Quality Assurance Manual (Attachment C).
4.3 Equipment Calibration and Maintenance
4.3.1 Field Equipment Calibration
Procedures for calibration of field equipment and their associated quality control
objectives are outlined below:
YSI Professional Plus Multi -Meter: 15A NCAC 2H .0805 (a) (6) (F) and
(g) (3) and EPA approved 40 CFR Part 136.3. The meter will be calibrated
per NCAC and USEPA approved methods.
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Ash Basin Groundwater Confirmation Monitoring Plan December 2019
Mayo Steam Electric Plant, Roxboro, NC SynTerra
Hanna Instruments -HI 98703 Portable Turbidimeter: Calibrated by
equipment provider using USEPA Method 180.1 for wastewater and
Standard Method 2130 B for drinking water.
• GeoTech water level indicator: ASTM Standard Guide for Passive
Sampling, D7929-14. Does not require calibration.
• Cole-Parmer Masterflex Portable Peristaltic Pump: Power source is self-
contained 12-V battery. Potentiometer knob for speed control does not
require calibration.
4.3.2 Laboratory Equipment Calibration
Written procedures are used for all instruments and equipment subject to
calibration. Whenever possible, recognized procedures, such as those published
by ASTM International or USEPA, or procedures provided by manufacturers, are
adopted. If established procedures are not available, a procedure is developed
considering the type of equipment, stability characteristics of the equipment,
required accuracy, and the effect of operational error on the quantities measured.
4.3.3 Field Equipment Maintenance
Periodic preventative maintenance is required for all sensitive equipment.
Instrument manuals will be kept on file for reference if equipment needs repair.
The troubleshooting chapter of factory manuals may be used in assisting
personnel in performing maintenance tasks. The frequency of preventative
maintenance for field equipment is indicated in each operating instruction
manual. Manually operating sampling equipment is routinely checked to ensure
proper operation and that excessive wear has not occurred. If necessary,
equipment is taken out of service for repair or replacement.
Field equipment is checked by field personnel under the supervision of the task
manager.
4.3.4 Laboratory Equipment Maintenance
The maintenance procedures for the analytical equipment used by the analytical
laboratory are found in their Quality Assurance Manual.
4.4 Data Tracking and Management
During field activities, field log books and field data sheets are maintained by sampling
personnel and the Project Manager. The field log books and field data sheets document
site activities, sample locations, notes from sampling crew, equipment calibration data,
and any pertinent observations made during drilling, well development, and sampling
activities. It is the responsibility of the Project Manager to periodically review field
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Ash Basin Groundwater Confirmation Monitoring Plan December 2019
Mayo Steam Electric Plant, Roxboro, NC SynTerra
documentation to confirm that information/data is being properly documented during
field activities. If documentation is found to be out of compliance, the deviation is
documented and immediate action is taken to resolve the situation. After review of field
data collected, it is reduced to tabular form for inclusion in the project report.
Groundwater sampling field parameters are provided in a format designated by Duke
Energy.
4.4.1 Data Tracking Procedures
Data received pertaining to the project is tracked by the Owner or owner's
designee. This tracking information is used to verify sampling completeness, and
completeness of receipt of analytical data. Data tracking is electronic and will be
determined by Duke Energy and its contractor.
4.4.2 Data Management Strategy
The Duke Energy Analytical Laboratory provides results in the form of
laboratory reports and electronic data deliverables (EDDs). When received, the
EDDs are imported into the electronic database. Standard checks of completeness
and congruency of data fields are performed during data upload to the chosen
database. Reporting corrective actions may be required by the laboratory prior to
final upload, based on database checks. Field data, such as field parameters are
uploaded in an electronic format, such as Excel, either manually or automatically
if electronic field data collection is completed, and is reviewed by an
independent member of the project team prior to submittal to the database for
upload and use.
4.5 Assessment and Oversight
4.5.1 Assessment Actions
The Owner or owner's designee has overall responsibility for providing
supervision of data collection activities conducted in accordance with this
document. The Project Manager evaluates implementation of procedures by
checking field data sheets, and/or field log books. If activities are found to be out
of compliance with procedures, the deviation is documented and action is taken
to resolve the situation.
4.5.1.1 Field Assessment
The Owner or owner's designee may assess field activities at any time to
evaluate adherence to procedures in this document. This may include but
not limited to observation of drilling, well development and/or sampling
activities.
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Ash Basin Groundwater Confirmation Monitoring Plan December 2019
Mayo Steam Electric Plant, Roxboro, NC SynTerra
Field documentation (i.e., COCs, equipment calibration data, sampling
sheets) is reviewed for compliance to ensure forms are being properly filled
out and maintained during the activity.
4.5.1.2 Laboratory Assessment
The QA Manager or designee may conduct laboratory assessments at any
time. This may include but is not limited to evaluation of analytical
instruments, personnel, facilities and/or adherence to laboratory procedures
documented in the Quality Assurance Plan from the laboratory.
4.5.2 Oversight Response Actions
4.5.2.1 Field Response Action
Field response actions are implemented, as needed.
4.5.2.2 Laboratory Response Action Procedures
Laboratory response or corrective action is addressed in the Duke Energy
Environmental Services Quality Assurance Manual (Attachment C).
4.6 Data Management
4.6.1 Data Reduction, Verification and Reporting
4.6.1.1 Data Reduction and Reporting
Data reduction is the process of converting raw data into results. Project -
specific data reduction methods are designed to ensure that data are
accurately and systematically reduced to a usable form. The data generated
for the CMP is used to monitor the effectiveness of the groundwater remedy
and determine whether a statistically significant increase or decrease in COI
concentrations is occurring. Therefore, data reduction for the CMP includes
computation of summary statistics (e.g., means, geometric means, and
medians), and their standard errors (standard deviations), calculation of
confidence intervals, testing of hypotheses relative to the parameters, and
model validation.
The data generated at the site and/or in the laboratory are used to support
the professional judgement -based decisions and the risk evaluations. The
laboratories provide their standard report package format. These data are
detained in tabular form (e.g., a summary spreadsheet format), identifying
all detections greater than detection limit by well. Information can be
Page 4-5

Ash Basin Groundwater Confirmation Monitoring Plan December 2019
Mayo Steam Electric Plant, Roxboro, NC SynTerra
entered into appropriate models or plotted to illustrate level and extent of
COI distribution.
Supplementary data produced for internal records and not reported as part
of the analytical data may include laboratory worksheets, laboratory
notebooks, sample tracking forms, instrument logs, standards records,
maintenance records, calibration records, and associated quality control
records. These data are available for inspection during audits, and when
needed to determine the validity of data.
Data from other sources (such as previous site investigations and existing
groundwater monitoring programs) are not used in project analysis or
reports until the QC Manager can be assured that the data were collected
and analyzed according to procedures and protocols specified in this QAP.
The source of outside data will be included in project reports where these
data are used.
4.6.1.2 Laboratory Data Verification and Review
Data verification refers to the process of evaluating a data set for
completeness. Personnel verify that data received from the laboratory
complies with specified requirements. All project decisions, conclusions,
and recommendations are based upon verified (validated) data. The
purpose of data verification is to insure that all data used for subsequent
evaluations and calculations are scientifically valid, of known and
documented quality, and legally defensible. Field data verification is used
to eliminate data not collected or documented in accordance with the
protocols specified in the approved sampling plans. Laboratory data
verification is used to eliminate data not obtained using prescribed
laboratory procedures.
4.6.2 Data Validation
Data validation describes an analyte and sample specific process of evaluating
that a data set meets method, procedure and contract requirements. Data review
and validation is performed by the analytical laboratory in accordance with the
USEPA Contract Laboratory Program (CLP) National Functional Guidelines for
Superfund Organic Methods Data Review (USEPA, 2014a) and the USEPA CLP
National Functional Guidelines for Inorganic Data Review (USEPA, 2014b).
Analytical data are reviewed and validated at a rate of 100 percent. Analytical
results and qualifiers are assessed using professional judgment to determine the
Page 4-6

Ash Basin Groundwater Confirmation Monitoring Plan December 2019
Mayo Steam Electric Plant, Roxboro, NC SynTerra
final quality and usability of the data. Examples of data validation qualifiers
include:
The analyte was analyzed for, but was not detected to the method detection limit,
U
and was not quantifiable to the reporting limit.
The result is an estimated quantity. The associated numerical value is the
J
approximate concentration of the analyte in the sample.
J+
The result is an estimated quantity, but the result may be biased high.
J-
The result is an estimated quantity, but the result may be biased low.
The analyte was not detected; however, the result is estimated due to
UJ
discrepancies in meeting certain analyte-specific quality control criteria.
The data are unusable. The sample results are rejected due to serious deficiencies
R
in meeting QC criteria. The analyte may or may not be present in the sample.
4.7 Data Usability
Measurement quality objectives specify the criteria that data must meet in order to
support the program data quality objectives. The measurement quality objectives
describe the expected performance or acceptance criteria for individual data quality
indicators, such as precision, bias, lower reporting limit and completeness. Therefore,
the measurement quality objectives serve two critical functions. First, they provide the
basis for determining the procedures that should be used for sampling and analysis
because they specify the level of quality that generated data must achieve. Second, they
establish benchmarks against which collected data are compared to determine whether
the data are of sufficient quality to be used in the program. Measurement quality
objectives used for this program include:
• Precision is the degree of agreement between replicate analyses of a sample
under identical conditions. It is a measure of the random error associated with
the analysis, usually expressed a relative percent difference (RPD) or standard
deviation (SD). Precision will be determined on both field data and laboratory
analysis by analyzing field duplicates, laboratory replicates, and matrix spike
duplicates. Calculation of RPD or SD between these paired measurements will
evaluate precision. Duplicate laboratory sample error values include laboratory
and field variability. In general, higher errors are expected for point source
effluent and storm event samples. The data quality indicators for precision in
field measurements are presented in Appendix A; the indicators for laboratory
parameters are presented in the Duke Energy Environmental Services Quality
Assurance Manual (Attachment C).
Page 4-7

Ash Basin Groundwater Confirmation Monitoring Plan December 2019
Mayo Steam Electric Plant, Roxboro, NC SynTerra
• Accuracy (percent R) is the measure of difference between an analytical result
and the true value, usually expressed as percent. The accuracy of a result is
affected by both systematic errors (bias) and random errors (imprecision). Bias is
a systematic error in one direction. Accuracy and bias will be assessed by using
laboratory blanks, matrix spikes, and check standards. Prior to use, instruments
will be calibrated per the manufacturer's instructions.
• Representativeness expresses the degree to which sample data accurately and
precisely represent a characteristic of a population, parameter variations at the
sampling point, or an environmental condition. Groundwater samples collected
for COI monitoring will be collected only from monitoring wells in the CMP
program; the rationale for the selection of CMP well locations is presented in the
CAP Update. In general, sampling sites were selected to detect the migration of
COIs in groundwater at or near the compliance boundary.
Groundwater samples are collected using low flow sampling procedures
(Attachment B) to minimize sample turbidity that can contribute naturally occurring
inorganic constituents that are not dissolved, and therefore, not be attributed to
groundwater quality. Field staff follows low flow sampling procedures for collecting
representative samples. Turbidity can contribute naturally occurring inorganic
constituents that are not dissolved in groundwater, and therefore, not representative of
in situ groundwater quality. Laboratory representativeness is achieved by proper
preservation and storage of samples along with appropriate sub -sampling and
preparation for analysis.
• Completeness is defined as the total number of samples analyzed for which
acceptable analytical data are generated, compared to the total number of
samples collected.
• Comparability is a qualitative parameter expressing the confidence with which
one data set can be compared with another. This goal is achieved through using
standardized techniques to collect and analyze representative samples, along
with using standardized data validation and reporting procedures. All data
should be reported and calculated in units consistent with standard reporting
procedures to enable comparison.
• Sensitivity is the ability of the method or instrument to detect the target analytes
at the level of interest. Data will be compared to the appropriate regulatory limits
and the laboratory's method reporting limits will be equal to or less than these
limits where possible.
Page 4-8

Ash Basin Groundwater Confirmation Monitoring Plan December 2019
Mayo Steam Electric Plant, Roxboro, NC SynTerra
5.0 REFERENCES
SynTerra, 2019. Corrective Action Plan Update — Mayo Steam Electric Plant, Roxboro,
NC.
USEPA, February 2006; Guidance on Systematic Planning Using the Data Quality Objectives
Process (QAIG-4), EPA/240/R-06001 Office of Environmental Information.
USEPA, January 2012; Region IV Field Branch Quality System and Technical Procedures
(Field Branches Quality System and Technical Procedures), SESDPLAN-001-R4.
USEPA, August 2014a; National Functional Guidelines for Superfund Organic Methods Data
Review; EPA-540-R-014-002; OSWER 9355.0-132.
USEPA, August 2014b; National Functional Guidelines for Superfund Inorganic Methods
Data Review; EPA-540-R-013-001; OSWER 9355.0-131.
Page 5-1

Ash Basin Groundwater Confirmation Monitoring Plan December 2019
Mayo Steam Electric Plant, Roxboro, NC
FIGURES
SynTerra

60' RIGHT-OF-WAY
/(100'HWY501
RIGHT-OF-WAY t
100' RAILROAD `i/
RIGHT-OF-WAY
�L
CCP MON()FILL,
\ it 9
LINED RETENTION`/
BASIN AREA �.
Q j APPROXIMATE FUTURE ASH BASIN
WASTE BOUNDARY
01 STORAGE,
AL
WA
CO
�.
SOURCE:
2016 USGS TOPOGRAPHIC MAP, CLUSTER SPRINGS n
QUADRANGLE, QUAD ID: 36078E8, OBTAINED FROM THE USGS STORE AT •
hftps://store.usgs.gov/map-locator.
t
DUKE PERSON
COUNTY
IENERGY
PROGRESS WN,STO'-SAiEM —
• 50
>
�C�ASH BASIN COMPLIANCE
DUKE ENERGY PROGRESS BOUNDARY
PROPERTY LINE \`/;
) �._ NORTH CAROLINA-VIRGINIASTATE LINE
HALIFAX COUNTY (APPROXIMATE)
PERSON COUNTY j' IRSON C\�1J
APPROXIMATEASHBASIN
WASTE BOUNDARY
�FGD '
SETTING
BASIN
1 APPROXIMATE 1981
FGD Its T ' C&D LANDFILL
PONDS \, ♦. ,, AREA(CLOSED) -
4ir
`7
�v
POWER PLANT
GYPSUM STORAGE \ �,
PAD AREA /
0
m
FIGURE 1
USGS LOCATION MAP
ASH BASIN CONFIRMATION MONITORING PLAN
CORRECTIVE ACTION PLAN UPDATE
MAYO STEAM ELECTRIC PLANT
ROXBORO, NORTH CAROLINA
DRAWN BY: A. ROBINSON DATE: 05/02/2019 GRAPHIC SCALE
REVISED BY: A. ROBINSON DATE: 12/11/2019 1,000 0 1,a
CHECKED BY: P. ALTMAN DATE: 12/11/2019
APPROVED BY: J. WYLIE DATE: 12/11/2019
PROJECT MANAGER: J. WYLIE (IN FEET)

.�.,.-.�.���r��-.-����.��-.--.-�tt— % ,, • «-�tt - y CCR-104S
•/ C W-4
CCR-103S _ CCR-104BR r
r • ���IAKE CCR-103D MW-1046RL
•/ —CCR-103BR MW-104BRM
• •� _ _ _ _ B—MW-2R
r
Herr ,
CCR-105S
r CCR-105D
7 CCR-102BR-BG ��♦ CCR-105BR
MW-105BRM
� � - „ - - • • MW-136R ' �
Rq)`RO,q `� 1
•
HALIFAX COUNTY
PERSON COUNTY
MW-166R � �
06BR ` -
CW-217 _
_ AYO LAKE
a
CCR-107BR
CCR-108BR
PPROXIMAT
C&D
LANDFILL
AREA
(CLOSED)
0
'RE ON
BASIN APPROXIMATE FUTURE y
='AREA ASH BASIN WASTE BOUNDARY
/ / ji , • (SEE NOTE 2) Q
CCR-101 S-BG �� • ' ^ '�
CCR-101D-BG
• I I I - i
,
NOTES:
1. THE WATERS OF THE U.S. DELINEATION HAS NOT BEEN APPROVED BY THE U.S.
ARMY CORPS OF ENGINEERS AT THE TIME OF THE MAP CREATION. THIS MAP IS A
PRELIMINARY JURISDICTIONAL DETERMINATION ONLY. THE PRELIMINARY WETLANDS
AND STREAMS BOUNDARIES WERE OBTAINED FROM AMEC FOSTER WHEELER
ENVIRONMENTAL & INFRASTRUCTURE, INC. NATURAL RESOURCES TECHNICAL
REPORT (NRTR) FOR MAYO STEAM ELECTRIC PLANT DATED JANUARY 2014 AND
UPDATED ON JULY 11, 2018 TO REMOVE ONE PREVIOUSLY MISIDENTIFIED WETLAND
NEAR THE ASH BASIN DISCHARGE CHANNEL.
2. AREA OF INVESTIGATION THAT DETERMINED SETTLED CCR MATERIAL IS NOT
PRESENT IN THISAREAOF THE ASH BASIN. A FUTURE REPRESENTATIVE ASH BASIN
WASTE AND COMPLIANCE BOUNDARY IS INCLUDED IN THE MAYO NPDES PERMIT
N00038377 PART I, 5.A.(18.) ATTACHMENT B FIGURE 1.1 DATED JULY 13, 2018.
3. SAMPLE LOCATIONS WERE DERIVED FROM VARIOUS SOURCES AND ARE A MIX OF
SURVEYED AND APPROXIMATE LOCATIONS. THEREFORE, SAMPLE LOCATIONS ARE
APPROXIMATE.
4. ALL BOUNDARIES ARE APPROXIMATE.
5. MAYO PLANT PROPERTY BOUNDARY PROVIDED BY DUKE ENERGY PROGRESS
6. AERIAL PHOTOGRAPHY OBTAINED FROM ESRI ONLINE ON JUNE 10, 2019. AERIAL
WAS COLLECTED ON FEBRUARY 6, 2017.
7. DRAWING HAS BEEN SET WITH PROJECTION OF NORTH CAROLINA STATE PLANE
COORDINATE SYSTEM FIPS 3200 (NAD83).
MW-12D �'
I
I
3
= MULUNS LN
h
o �
o
•
Outfall 002
V, 4
It
ENERGY
PROGRESS
Outfall 001
GRAPHIC SCALE
500 0 500 1,000
(IN FEET)
DRAWN BY: A. ROBINSON DATE: 06/06/2019
REVISED BY: A. ROBINSON DATE: 12/18/2019
CHECKED BY: P. ALTMAN DATE: 12/18/2019
APPROVED BY: J. WYLIE DATE: 12/18/2019
PROJECT MANAGER: J. WYLIE
NORTH CAROLINA-VIRGINIA STATE LINE
(APPROXIMATE)
i
LEGEND
WELL IN ALLUVIUM OR SAPROLITE
WELL IN TRANSITION ZONE
WELL IN BEDROCK
ccR-loss WELLS INDICATED WITH RED FONT WILL HAVE GEOCHEMICAL
SONDES
NPDES OUTFALL LOCATION
ASH BASIN WASTE BOUNDARY
• ASH BASIN COMPLIANCE BOUNDARY
— - — - RIGHT-OF-WAY (DUKE ENERGY PROPERTY)
DUKE ENERGY PROGRESS PROPERTY LINE
310 STREAM (AMEC NRTR)
WETLAND (AMEC NRTR)
FIGURE 2
GROUNDWATER MONITORING NETWORK
ASH BASIN CONFIRMATION MONITORING PLAN
CORRECTIVE ACTION PLAN UPDATE
MAYO STEAM ELECTRIC PLANT
ROXBORO, NORTH CAROLINA

Ash Basin Groundwater Confirmation Monitoring Plan December 2019
Mayo Steam Electric Plant, Roxboro, NC
TABLES
SynTerra

TABLE 1
CONFIRMATION MONITORING PLAN ELEMENTS
ASH BASIN GROUNDWATER CONFIRMATION MONITORING PLAN
MAYO STEAM ELECTRIC PLANT
DUKE ENERGY PROGRESS, LLC, ROXBORO, NC
Confirmation Monitoring Plan (CMP) Post -Closure Monitoring Plan (PCMP)
Implemented 30 days after CAP Approval Implemented after completion of ash basin closure activities
CMP Groundwater Well Monitoring Network
(background, downgradient of ash basin)
BG-1'
CCR-105D
MW-3
BG-2'
CCR-105S
MW-3BR
CCR-101D-BG'
CCR-106BR
MW-12D'
CCR-101S-BG'
CCR-107BR
MW-12S'
CCR-102-BR-BG'
CCR-108BR
MW-13BR'
CCR-103BR
CCR-109BR
MW-16BR
CCR-103D
CW-2
MW-16D
CCR-103S
CW-2D
MW-16S
CCR-104BR
CW-3
MW-104BRL
CCR-104S
CW-4
MW-104BRM
CCR-105BR
MW-2
MW-105BRM
PCMP Groundwater Well Monitoring Network
(background, downgradient of ash basin)
A PCMP will be implemented at the Site in accordance with
G.S. 130A-309.214(a)(4)k.2 after completion of
ash basin closure activities.
CMP Groundwater Quality3 PCMP Groundwater Quality
(Semi -Annual Sampling Frequency) (Sampling frequency to be determined)
Boron Calcium Nitrate + Nitrite
Alkalinity Chloride Potassium Parameters and sampling frequency to be included in the PCMP in
Aluminum Ferrous Iron Sodium accordance with G.S. 130A-309.214(a)(4)k.2 when submitted.
Bicarbonate Alkalinity Magnesium Total Organic Carbon
CMP and PCMP Groundwater Field Parameters
Water Level Specific Conductivity Temperature
pH Oxidation Reduction Potential Dissolved Oxygen
CMP Review
(Annual Reporting)
1) Summary of annual groundwater monitoring results
2) Evaluation of statistical concentration trends
2) Comparison of observed concentrations to model predictions
3) Evaluation of 02L compliance
4) Recommend plan adjustments, if applicable
CMP Duration
30 days after CAP approval, the CMP will be implemented at the Site and
will continue until there is a total of three years of data confirming COIs
are below applicable Standards at or beyond the compliance boundary, at
which time a request for termination of CMP sampling will be filed with
NCDEQ.
If applicable standards are not met, the CMP will continue and transition
to post -closure monitoring if necessary.
PCMP Review
(Annual Reporting)
1) Summary of annual groundwater monitoring results
2) Evaluation of statistical concentration trends
2) Comparison of observed concentrations to model predictions
3) Evaluation of 02L compliance
4) Recommend plan adjustments, if applicable
At a frequency no greater than 5 years:
1) Update background analysis
2) Confirm Risk Assessment assumptions remain valid
3) Verify model results, update if needed
PCMP Duration
After ash basin closure and following ash basin closure
certification, a PCMP will be implemented at the Site for a minimum of
30 years in accordance with G.S. 130A-309.214(a)(4)k.2.
Early termination:
If groundwater monitoring results are below applicable standards for
three years, Duke Energy to request termination of corrective action in
accordance with G.S. 130A-309.214(a)(3)b. If groundwater monitoring
results are above applicable standards, continue groundwater
monitoring and evaluate annually thereafter.
' Approved background groundwater monitoring location
' Geochemically non -reactive constituent (i.e., conservative corrective action CO[) that best depicts the areal extent of the plume; monitors plume stability and physical attenuation
3 Parameters are subject to change based on additional data and investigation
Italicized parameters - parameters for general water quality to evaluate monitoring data quality
Wells indicated in red will have geochemical sondes placed to monitor changing geochemical conditions
Page 1 of 1

TABLE 2
WELL CONSTRUCTION SUMMARY
ASH BASIN GROUNDWATER CONFIRMATION MONITORING PLAN
MAYO STEAM ELECTRIC PLANT
DUKE ENERGY PROGRESS, LLC, ROXBORO, NC
Well ID
Date
Installed
Monitoring
Zone
Material
Diameter
(Inches)
Northing
(Ft NAD 83)
Easting
(Ft NAD 83)
Measuring Point
TOC Elevation
(Ft NAVD 88)
Ground
Surface Elevation
(Ft NAVD 88)
Surface
Casing Depth
(Ft BGS)
Measured
Well Depth
(Ft TOC)
Screened
Interval1
(Ft BGS)
Top of
Screen Elevation
(Ft NAVD 88)
Bottom of
Screen Elevation
(Ft NAVD 88)
BG-1
10/15/2008
Bedrock
PVC
2.0
1012000.52
2028480.40
540.11
537.04
NA
55.20
42
52
494.91
484.91
BG-2
9/28/2010
Transition Zone
PVC
2.0
1010809.99
2028799.48
542.66
539.84
NA
48.40
25
45
513.76
494.26
CCR-101D-BG
4/12/2016
Transition Zone
PVC
2.0
1010251.74
2029047.47
521.90
519.11
NA
16.20
8
13
510.70
505.70
CCR-101S-BG
6/15/2016
Saprolite
PVC
2.0
1010590.08
2029521.32
519.91
517.34
NA
34.16
28
33
490.75
485.75
CCR-102BR-BG
4/14/2016
Bedrock
PVC
2.0
1014679.13
2029059.98
531.03
528.15
NA
73.15
60
70
467.88
457.88
CCR-103BR
4/11/2016
Bedrock
PVC
2.0
1015447.74
2030519.20
489.36
486.29
56
77.48
64
74
421.88
411.88
CCR-103D
4/19/2016
Transition Zone
PVC
2.0
1015446.10
2030524.02
488.91
486.14
NA
56.55
44
54
442.36
432.36
CCR-103S
4/19/2016
Saprolite
PVC
2.0
1015445.55
2030527.65
489.05
486.00
NA
33.19
20
30
465.86
455.86
CCR-104BR
4/11/2016
Bedrock
PVC
2.0
1015161.17
2031313.53
409.00
406.31
14
50.20
38
48
368.80
358.80
CCR-104S
4/8/2016
Saprolite
PVC
2.0
1015156.96
2031313.81
408.85
406.00
NA
11.75
4
9
402.10
397.10
CCR-105BR
4/13/2016
Bedrock
PVC
2.0
1014917.75
2031764.00
391.46
388.58
22.5
47.36
35
45
354.10
344.10
CCR-105D
4/12/2016
Transition Zone
PVC
2.0
1014915.43
2031766.76
391.18
388.42
NA
26.93
19
24
369.25
364.25
CCR-105S
4/12/2016
Saprolite
PVC
2.0
1014913.04
2031769.16
391.07
388.35
NA
16.12
8
13
379.95
374.95
CCR-106BR
4/14/2016
Transition Zone
PVC
2.0
1014956.86
2031991.83
383.13
380.46
11
44.16
31
41
348.97
338.97
CCR-107BR
4/18/2016
Bedrock
PVC
2.0
1014565.63
2032266.09
441.22
438.43
NA
35.18
22
32
416.04
406.04
CCR-108BR
4/12/2016
Bedrock
PVC
2.0
1014283.62
2032333.39
487.41
484.48
NA
58.53
46
56
438.88
428.88
CCR-109BR
6/8/2018
Bedrock
PVC
2.0
1015300.84
2031552.32
406.41
403.54
NA
68.65
50
65
352.76
337.76
CW-2
11/11/2010
Transition Zone
PVC
2.0
1015043.98
2032238.71
389.00
386.56
NA
20.47
8
18
378.33
368.53
CW-2D
11/11/2010
Bedrock
PVC
2.0
1015046.88
2032245.02
389.53
386.93
NA
58.55
46
55
340.78
330.98
CW-3
11/16/2010
Transition Zone
PVC
2.0
1015647.59
2031278.02
437.68
435.27
NA
34.76
17
32
417.72
402.92
CW-4
11/12/2010
Bedrock
PVC
2.0
1015911.44
2030436.27
451.31
448.76
NA
42.81
35
40
413.30
408.50
MW-2
10/14/2008
Bedrock
PVC
2.0
1015359.31
2030912.32
461.23
459.18
NA
50.12
38
48
421.11
411.11
MW-3
10/14/2008
Alluvium
PVC
2.0
1014955.04
2032010.00
384.00
382.04
NA
19.93
8
18
374.07
364.07
M W-3BR
2/10/2015
Bedrock
PVC
2.0
1015654.79
2031277.75
438.24
435.53
NA
76.35
69
74
367.12
361.89
MW-12S
4/29/2015
Saprolite
PVC
2.0
1008653.91
2029202.47
587.38
587.48
NA
50.40
40
50
546.98
536.98
M W-12D
4/28/2015
Transition Zone
PVC
2.0
1008654.13
2029191.43
588.02
588.17
NA
96.55
87
97
501.47
491.47
MW-13BR
4/15/2015
Bedrock
PVC
2.0
1013587.37
2027633.00
528.83
526.67
NA
100.71
89
99
438.02
428.12
MW-16S
5/8/2015
Alluvium
PVC
2.0
1015654.53
2032640.89
371.11
367.94
NA
10.59
5
8
363.22
360.52
M W-16D
5/8/2015
Transition Zone
PVC
2.0
1015659.09
2032643.26
371.21
367.74
NA
41.44
29
39
339.97
329.77
M W-16BR
5/8/2015
Bedrock
PVC
2.0
1015664.50
2032645.73
371.30
367.83
47
62.26
49
59
319.34
309.04
MW-104BRM
10/12/2018
Bedrock
PVC
2.0
1015163.11
2031305.40
410.23
407.04
150
NM
165
180
242.04
227.04
MW-104BRL
10/10/2018
Bedrock
PVC
2.0
1015167.41
2031318.21
410.08
407.03
21,80
NM
235
250
172.03
157.03
M W-105BRM
10/11/2018
Bedrock
PVC
2.0
1014912.57
2031777.45
391.14
392.43
100
NM
110
125
282.43
267.43
Notes:
' - Values measured during well installation
BGS - Below ground surface
ft NAD 83 - North American Datum 1983
ft NAVD 88 - North American Vertical Datum 1988
NA - Not applicable
NM - Not measured
PVC - Polyvinyl chloride
TOC - Top of casing
Prepared by: PWA Checked By: JAW
Page 1 of 1

Ash Basin Groundwater Confirmation Monitoring Plan December 2019
Mayo Steam Electric Plant, Roxboro, NC
ATTACHMENT A
FIELD DATA RECORDS
SynTerra

GROUNDWATER MONITORING DUKE ENERGY CAROLINAS, LLC
Site:
LOW FLOW SAMPLING LOG
FIELD PERSONNEL:
synTerra WEATHER: ❑ SUNNY ❑ OVERCAST ❑ RAIN TEMPERATURE (APPROX):
148 River Street, Suite 220 MULTI METER TYPE/S#:
Greenville, South Carolina 29601
[phone] • [phone] Fax www.synTerracorp.com TUBITIDY METER TYPE/S#
WELL ID: PUMP/TUBING INTAKE DEPTH: (FT) START PURGE TIME:
MEASURING POINT: TOC START PURGE DATE: END PURGE TIME:
WELL DIAMETER: (IN) END PURGE DATE: FINAL READING TIME:
WELL DEPTH: (FT) TOTAL VOLUME PURGED: (X.XX GAL)
DEPTH TO WATER: (FT) SAMPLE DATE: SAMPLE COLLECTION
TIME:
PURGE METHOD: ❑ Grundfos Pump ❑ 12 Volt Pump ❑ Peristaltic Pump ❑ Dedicated Pump ❑ Teflon Bailer ❑ Polyethylene Bailer
SAMPLE METHOD: ❑ Grundfos Pump ❑ 12 Volt Pump ❑ Peristaltic Pump ❑ Dedicated Pump ❑ Teflon Bailer ❑ Polyethylene Bailer
WATER
LEVEL
FLOW RATE
TEMPERATURE
DO
CONDUCTANCE
pH
ORP*
TURBIDITY*
OBSERVATION
TIME
(X.XX FT)
(Whole
/m n)
(Whole
Celsius) o
(X.XX mg/L)
(Whole
(X.XX
(Whole #
(X.X NTU)
Clear, Cloudy,
w/Floc,
w/Fines
NOTES
CONSTITUENTS SAMPLED
NUMBER OF CONTAINERS
PRESERVATION
a
0
E
d
E
oa
E
oa
E
oa
E
a
E
°
E
a
E
0
z
z
o
_
O
_
_
o
z
0
0
i
METALS
✓
SULFIDE
✓
ALKALINITY, BICARBONATE, CARBONATE
✓
TOTAL ORGANIC CARBON
✓
F, CL, SO4
✓
TDS
✓
TSS
✓
CHROMIUM (VI)
✓
RADIUM
✓
COMMENTS: IF TURBIDITY >10 NTUS, REDEVELOPMENT NEEDED ❑ YES ❑ NO ALL SAMPLES ON ICE ❑ YES
IF YES, OBSERVATIONS FOLLOWING LOWERING OF TUBING OR PUMP IN WELL:
IF NO, PROVIDE OBSERVATIONS REGARDING NATURAL CONDITIONS:
FIELD VEHICLE ACCESSIBLE ❑ YES ❑ NO
Associated midday/end-of-day DO, conductivity, pH within range? (See calibration sheet for this sample date) ❑ YES ❑ NO.
If NO, which parameter . NOTE that reported data should be considered as flagged accordingly.
* SynTerra is not NC -certified for these parameters. Data collected for information purposes only.
To convert ORP to Eh using YSI Professional Plus Multi -Meter, add 205 mV.
WELL TAG PROTECTIVE CASING LOCK CAP CONCRETE PAD
❑ GOOD ❑ BAD ❑ NONE ❑ GOOD ❑ BAD ❑ NONE ❑ GOOD ❑ BAD ❑ NONE ❑ GOOD ❑ BAD ❑ NONE ❑ GOOD ❑ BAD ❑ NONE
P:\Duke Energy Progress.1026\105. Mayo Ash Basin GW Assessment Plan\CAP_Update_2018\Appendices\Appendix J Confirmation Monitoring
Plan\Attachment A - Field Forms\Low Flow Sampling Log Gen_DEC.doc

Instrument Calibration Log
synTerra
Instrument ID: YSI Professional Plus
Serial #•
Analyst:
SynTerra Corporation
148 River Street, Suite 220
Greenville, South Carolina 29601
NC Field Parameter Certification No. 5591
Date:
Location:
pH Initial Calibration (standard units)
Reference Method: SW846 9040C
Cal. Time
Cal. Buffer
Cal. Buffer
Cal Buffer
Check Buffer Measured
Value
4.0
7.0
10.0
*pH buffer checks are to be within ± 0.1 pH units of the standards true value
4 Buffer Reference: 10 Buffer Reference:
7 Buffer Reference: Check Buffer Reference:
H Calibration Check standard units
Time
Check Buffer True Value
*Check Buffer Measured Value
Mid -Day
7.0
End -of -Day
7.0
Other
*pH buffer checks are to be within ± 0.1 pH units of the standards true value
Check Buffer Reference: Action Required:
Specific Conductance (umhos/cm)
Reference Method: SW846 9050A
Time
Calibration Standard True Value
Verification standard Measured Value
Initial Cal
1409
Mid -Day
1409
End -of -Day
1409
*Verification standard ± 10 percent of the standards true value
Calibration Standard Reference:
Action Required:
Verification Standard Reference:
Dissolved Oxygen (mg/L)
Reference Method: SM 4500 O G-2001
Time
Temp
Barometric
Meter DO
Correction
DO at
Theoretical
°C
Pressure (mm
Reading
Factor
Temperature
DO
H
m /L
m /L
m /L
Initial*
Mid -Day
End -of -
Da
*Initial meter calibration
Theoretical DO = DO from "Dissolved Oxygen Meter Calibration Verification" Table at ambient temp X Correction Factor at Barometric Pressure
Theoretical DO and Meter DO reading within + 0.5 mg/l, if not recalibrate meter.
Action Required:
P:\Duke Energy Progress. 1 026\1 05. Mayo Ash Basin GW Assessment Plan\CAP_Update_2018\Appendices\Appendix J Confirmation Monitoring
PlanWtachment A - Field Forms\NC Instrument Calibration Form Rev7 Prof Plus.doc

Ash Basin Groundwater Confirmation Monitoring Plan December 2019
Mayo Steam Electric Plant, Roxboro, NC SynTerra
ATTACHMENT B
LOW FLOW SAMPLING PLAN
DUKE ENERGY FACILITIES
ASH BASIN GROUNDWATER ASSESSMENT
PROGRAM

DUKE
ENERGY,
Low Flow Sampling Plan
Duke Energy
Facilities
Ash Basin Groundwater Assessment Program
North Carolina
June 10, 2015

Duke Energy I Low Flow Groundwater Sampling Plan
Table of Contents & DUKE
It'ENERGY.
TABLE OF CONTENTS
LowFlow Sampling Plan.......................................................................................................1
1.0 PURPOSE...............................................................................................................................1
2.0 GENERAL CONSIDERATIONS.............................................................................................1
3.0 PROCEDURES.......................................................................................................................2
3.1 Pre -Job Preparation.............................................................................................................2
3.2 Water -Level Measurements.................................................................................................3
3.3 Well Purging........................................................................................................................4
3.3.1 Low -Flow Well Purging............................................................................................4
3.3.2 Volume -Averaging Well Purging..............................................................................8
3.4 Sampling.......................................................................................................................10
3.4.1 Low -Flow Sampling...............................................................................................10
3.4.2 Sampling after Volume -Averaging Purge...............................................................11
3.5 Sample Handling, Packing, and Shipping.....................................................................11
3.5.1 Handling................................................................................................................11
3.5.2 Sample Labels.......................................................................................................11
3.5.3 Chain -of -Custody Record......................................................................................12
3.6 Field Quality Control Samples.......................................................................................12
3.7 Field Logbook Documentation.......................................................................................13
3.8 Decontamination and Waste Management...................................................................14
4.0 REFERENCES.....................................................................................................................14
APPENDIX A —Decontamination of Equipment SOP...................................................................15
1.0 Purpose & Application......................................................................................................16
2.0 Equipment & Materials..........................................................................................................16
3.0 Procedure.............................................................................................................................16
3.1 Decontamination of Non -Disposable Sampling Equipment..........................................16
3.2 Decontamination of Field Instrumentation....................................................................16
3.3 Decontamination of Groundwater Sampling Equipment...............................................17
3.4 Materials from Decontamination Activities....................................................................17
APPENDIX B—Sampling Equipment Check List — Table 1..........................................................18
APPENDIX C—Field Logbook/Data Sheets.................................................................................20

Duke Energy I Low Flow Groundwater Sampling Plar
1.0 PURPOSE (DUKE
W' ENERGY,
1.0 PURPOSE
The purpose of this low flow sampling plan is to establish a standard operating
procedure (SOP) to describe collection procedures for groundwater samples from
monitoring wells using low -flow purging and sampling techniques or by the volume -
averaged purging and sampling method at Duke Energy Ash Basin Groundwater
Assessment Program facilities.
2.0 GENERAL CONSIDERATIONS
Potential hazards associated with the planned tasks shall be thoroughly evaluated prior
to conducting field activities. The Ready -To -Work Plan developed for each facility
provides, among other items, a description of potential hazards and associated safety
and control measures.
Sampling personnel must wear powder -free nitrile gloves or equivalent while
performing the procedures described in this SOP. Specifically, gloves must be worn
while preparing sample bottles, preparing and decontaminating sampling equipment,
collecting samples, and packing samples. At a minimum, gloves must be changed
prior to the collection of each sample, or as necessary to prevent the possibility of
cross -contamination with the sample, the sample bottles, or the sampling equipment.
Field sampling equipment shall be decontaminated in accordance with the
Decontamination of Equipment SOP (Appendix A) prior to use. Although sampling
should typically be conducted from least to most impacted location, field logistics may
necessitate other sample collection priorities. When sampling does not proceed from
least to most impacted location, precautions must be taken to ensure that appropriate
levels of decontamination are achieved.
An example of equipment needed to properly conduct low -flow purging and sampling or
volume- averaged groundwater purging and sampling is listed on the example checklist
in Table 1 (Appendix B).
If a portable generator is used to power the purge pump, it shall be attempted to be
located downwind of the well being sampling to avoid cross -contamination of the sample
with exhaust from the generator motor.

Duke Energy I Low Flow Groundwater Sampling Plan
3.0 PROCEDURES (.,DUKE
W' ENERGY,
3.0 PROCEDURES
The following sections describe the general operating procedures and methods
associated with groundwater sampling. Any variation in these procedures must be
approved by the Project Manager (PM) and Quality Assurance/Quality Control (QA/QC)
Lead and must be fully documented. Field work cannot progress until deviations are
approved or resolved.
3.1 Pre -Job Preparation
The information listed below may be reviewed prior to sampling activities, if available,
and can be beneficial on -site for reference in the field as necessary:
• A list of the monitoring wells to be sampled;
• Information describing well location, using site -specific or topographic maps or
Global Positioning System (GPS) coordinates and descriptions tied directly to
prominent field markers;
• A list of the analytical requirements for each sampling location;
• Boring logs and well construction details, if available;
• Survey data that identify the documented point of reference (V-notch or other
mark on well casing) for the collection of depth -to -groundwater and total well
depth measurements;
• Previous depth -to -groundwater measurements;
• Previous pump placement depths (dedicated pumps as well as portable pumps)
for each sampling location, if available;
• Previous pump settings and pumping and drawdown rates, if available; and
• Previous analytical results for each monitoring well, if known.
The information above is useful when determining the sampling order, pump intake
depth, and purge and recharge rates, and can facilitate troubleshooting.
The following activities should be completed prior to mobilizing to the site:
• Obtain equipment necessary for completing the sampling activities (see the
example checklist in Table 1).
• Ensure appropriate laboratory -provided bottles are available for both the required
analyses and for QC samples and that there has been thorough coordination with
the analytical laboratory.
E

Duke Energy I Low Flow Groundwater Sampling Plan
3.0 PROCEDURES ,ff L)uKF
V' ENERGY.
• Obtain site -specific maps or GPS coordinates showing clearly marked
monitoring well locations or groundwater sample points.
• Review the project work control documents such as the Ready -To -Work Plan,
and appropriate SOPs in an effort to determine project -specific sampling
requirements, procedures, and goals.
• Verify that legal right -of -entry has been obtained and site access has been
granted, where required.
• Instruct the field team to avoid discussing project data with the public and to refer
questions to the Project Manager.
3.2 Water -Level Measurements
Prior to pump placement, an initial depth -to -water level and total well depth should be
measured. For monitoring wells screened across the water table, this measurement
shall be used to determine the required depth to the pump intake (typically, approximately
the mid -point of the saturated screen length for low -flow purging and sampling). The
procedure for measuring water levels may include the following:
1) Inspect the well head area for evidence of damage or disturbance. Record
notable observations in the field logbook.
2) Carefully open the protective outer cover of the monitoring well noting the
presence of bee hives and/or spiders, as these animals are frequently found
inside well covers. Remove any debris that has accumulated around the riser
near the well plug. If water is present above the top of the riser and well plug,
remove the water prior to opening the well plug. Do not open the well until the
water above the well head has been removed.
3) If practical, well plugs shall be left open for approximately five minutes to allow
the static water level to equilibrate before measuring the water level (if well plugs
are vented, then a waiting period is not applicable).
4) Using an electronic water -level indicator accurate to 0.01 feet, determine the
distance between the established point of reference (usually a V-notch or
indelible mark on the well riser) and the surface of the standing water present in
the well. Record these data in the field logbook. Repeat this measurement until
two successive readings agree to within 0.01 feet.
5) Using an electronic water -level indicator accurate to 0.01 feet, determine the
distance between the established point of reference (usually a V-notch or
indelible mark on the well riser) and the bottom of the well. Note that there
should not be considerable slack in the water -level indicator cable. Record
these data in the field logbook. Repeat this measurement until two successive
readings agree to within 0.01 feet.
6) If the monitoring well has the potential to contain non -aqueous phase liquids
(NAPLs), probe the well for these materials using an optical interface probe.
These wells will be attempted to be identified by the Project Manager prior to
3

Duke Energy I Low Flow Groundwater Sampling Plan
3.0 PROCEDURES (.,DUKE
W' ENERGY,
mobilizing to the well. If NAPL is present, consult the Project Manager for
direction on collecting samples for analysis. In general, do not collect
groundwater samples from monitoring wells containing NAPL.
7) Decontaminate the water -level indicator (and interface probe, if applicable)
and return the indicator to its clean protective casing.
3.3 Well Purging
Wells must be purged prior to sampling to ensure that representative groundwater is
obtained from the water -bearing unit. If the well has been previously sampled in
accordance with this sampling plan, then the depth to the pump intake and the pumping
rates should be duplicated to the extent possible during subsequent sampling events.
Section 3.3.1 provides a description of low -flow well purging, and Section 3.3.2 provides
a description of volume -averaging well purging (in the case it's needed).
3.3.1 Low -Flow Well Purging
Adjustable -rate peristaltic, bladder and electric submersible pumps are preferred for use
during low -flow purging and sampling activities. Since purging and sampling are joined
together as one continuous operation, care will be given to pump selection as it applies
to the specific well conditions and analytes to be tested. Note that a ball valve (or similar
valve constructed of polyethylene) may need to be installed to reduce the flow rate to the
required level. The low -flow purging and sampling guidance is provided below:
1) Using the specific details of well construction and current water -level
measurement, determine the pump intake set depth (typically the approximate
mid -point of the saturated well screen or other target sample collection depth
adjacent to specific high -yield zones).
2) Attach tubing and supporting rope (if applicable) to the pump and very slowly
lower the unit until the pump intake depth is reached. Measure the length of
supporting rope required, taking into account the pump length, to attain the
required depth. Record the depth to the pump intake in the field logbook.
Notes: 1 ) Sampling shall use new certified -clean disposable tubing. 2)
Rope shall be clean, unused, dedicated nylon rope. If a pump is to remain
in a well as part of a separate monitoring program, then the rope shall be
suspended within the well above the water column for future use. If the
pump is removed after sample collection, the rope shall be disposed.
3) After allowing time for the water level to equilibrate, slowly lower the electronic
water -level probe into the well until the probe contacts the groundwater. Record
the water level in the field logbook.
M

Duke Energy I Low Flow Groundwater Sampling Plan
3.0 PROCEDURES (.,DUKE
W' ENERGY,
4) If the well has been previously sampled using low -flow purging and sampling
methods, begin purging at the rate known to induce minimal drawdown.
Frequently check the drawdown rate to verify that minimum drawdown is being
maintained. If results from the previous sampling event are not known, begin
purging the well at the minimum pumping rate of approximately 100 milliliters per
minute (mL/min) (EPA, July 1996). Slowly increase the pumping rate to a level
that does not cause the well to drawdown more than about 0.3 feet, if possible.
Never increase the pumping rate to a level in excess of 500 mL/min
(approximately 0.13 gallon per minute [gpm]). Record the stabilized flow rate,
drawdown, and time on the field data sheets.
5) If the drawdown does not stabilize at 100 mL/min (0.026 gpm), continue pumping.
However, in general, do not draw down the water level more than approximately
25% of the distance between the static water level and pump intake depth
(American Society for Testing and Materials [ASTM], 2011). If the recharge rate
of the well is lower than the minimum pumping rate but the drawdown is less
than 25% of the distance between the static water level and pump intake depth
after three volumes of well water are removed, then collect samples at this point
even though indicator field parameters have not stabilized (EPA, July 1996).
Commence sampling as soon as the water level has recovered sufficiently to
collect the required sample volumes. Otherwise, the Volume -Averaging Well
Purging method should be considered.Allow the pump to remain undisturbed in
the well during this recovery period to minimize the turbidity of the water samples.
Fully document the pump settings, pumping rate, drawdown, and field parameter
readings on the Well Sampling / MicroPurge (Low Flow) Log in the field logbook.
Note: For wells that either have very slow recharge rates, that draw down
excessively (more than 25% of the distance between the static water level and
pump intake depth) at the minimum pumping rate (100 mL/min or 0.026 gpm), or
require a higher pumping rate (greater than 500 mL/min or 0.13 gpm) to maintain
purging, the procedures described above may not apply. For these "special case"
wells, the Field Team Leader shall seek guidance from the Project Manager about
the appropriate purging and sampling methodologies to be employed (such as
volume -averaged purging and sampling described in Section 3.3.2).
6) Once an acceptable flow rate has been established, begin monitoring designated
indicator field parameters. Indicator parameters are pH, specific conductance,
dissolved oxygen (DO), and turbidity. Although not considered purge stabilization
parameters, temperature and oxidation reduction potential (ORP) will be
recorded during purging. Base the frequency of the measurements on the time
required to completely evacuate one volume of the flow through the cell to ensure
that independent measurements are made. For example, a 500-mL cell in a
system pumped at a rate of 100 mL/min is evacuated in five minutes; accordingly,
measurements are made and recorded on the field data form (Appendix C)
approximately five minutes apart.
Indicator parameters have stabilized when three consecutive readings, taken
at three to five-minute intervals, meet the following criteria (EPA, March
2013):
5

Duke Energy I Low Flow Groundwater Sampling Plan
3.0 PROCEDURES
,if-. DUDE
V' ENERGY.
• pH
• Specific Conductance
• DO
• Turbidity
± 0.1 standard unit
± 5% in pS/cm
± 0.2 mg/L or 10% saturation
less than 10 NTUs
The target for monitoring turbidity is readings less than ten nephelometric
turbidity units (NTUs). In some instances, turbidity levels may exceed the
desired turbidity level due to natural aquifer conditions (EPA, April 1996).
When these conditions are encountered, the following guidelines shall be
considered.
• If turbidity readings are slightly above 10 NTU, but trending downward,
purging and monitoring shall continue.
• If turbidity readings are greater than 10 NTU and have stabilized to within
10% during three successive readings, attempt to contact the Project
Manager prior to collecting the groundwater sample.
• If turbidity readings are greater than 10 NTU and are not stable, well sampling
shall be based upon stabilization of more critical indicator parameters (such as
dissolved oxygen) without attainment of the targeted turbidity. Attempt to
contact the Project Manger if this condition is encountered prior to collecting
the groundwater sample.
• If after 5 well volumes or two hours of purging (whichever is achieved first),
critical indicator field parameters have not stabilized, discontinue purging and
collect samples. Fully document efforts used to stabilize the parameters
(such as modified pumping rates).
Note: While every effort should be taken to ensure that indicator parameters
stabilize, some indicator parameters are more critical with respect to certain
contaminant types. It is important to identify which indicator parameters are most
important to the project prior to commencement of field activities so that
unnecessarily protracted purge times can be avoided. For example, the critical
indicator parameter associated with metals is turbidity. While it is desirable to
sample wells when turbidity measurements are less than 5 NTU, Duke Energy
recognizes that these values may not be attainable. Duke Energy, and its sub -
consultants, have taken multiple steps (e.g., use of pre -packed screens, carefully
selected sand pack, etc.) to alleviate the potential for elevated turbidity in newly
installed wells. However, even with these conservative and targeted well
installation specifications, other naturally occurring conditions (e.g., iron
fluctuation) may prevent sampling of wells at turbidity values less than 5 NTU.
Following sample collection and laboratory data evaluation, Duke Energy may
review these data with respect to turbidity values to determine if additional well
development is needed or if well construction has affected groundwater
conditions. It may be necessary to redevelop wells from time to time to minimize
It

Duke Energy I Low Flow Groundwater Sampling Plan
3.0 PROCEDURES ,ff L)uKF
V' ENERGY.
sample turbidity. Fine silt and clay can collect at the base of a well over time.
The effect on future sampling events can be reduced by lowering the tubing or
pump to the bottom of the well (after all the groundwater samples have been
collected) and pumping until the purge water from the bottom of the well screen
is clear.
Note: If purging of a well does not result in turbidity measurements of 10 NTU or
less, the field sampler shall alert the Project Manager. The sampling team will
assess options to reduce the turbidity as soon as possible.
There are a variety of water -quality meters available that measure the water
quality parameters identified above. A multi -parameter meter capable of
measuring each of the water quality parameters referenced previously (except for
turbidity) in one flow -through cell is required. Turbidity shall be measured using
a separate turbidity meter or prior to flow into the flow through cell using an
inline T-valve, if using one multi -meter during purging. The water quality meter
(and turbidity meter) shall be calibrated as per manufacturer's instructions.
Calibration procedures shall be documented in the project field logbook including
calibration solutions used, expiration date(s), lot numbers, and calibration results.
7

Duke Energy I Low Flow Groundwater Sampling Plan
3.0 PROCEDURES ,ff L)uKF
V' ENERGY,
3.3.2 Volume -Averaging Well Purging
For wells that either have very slow recharge rates, that draw down excessively at the
minimum pumping rate (100 mL/min or 0.026 gpm), or require a higher pumping rate
(greater than 500 mL/min or 0.13 gpm) to maintain purging (i.e., low -flow well purging
and sampling is not appropriate), the volume -averaging well purging and sampling
method may be used. The Field Team Leader shall seek approval from the Project
Manager before utilizing the volume -averaging method instead of the low -flow method.
3.3.2.1 CALCULATE PURGE VOLUMES
Based on the depth -to -water (DTW) and total depth (TD) measurements, the volume
of standing water in the well must be calculated using the following procedures.
1) Subtract DTW from TD to calculate the length of the standing water column (Lv,-)
in the well.
TD — DTW = LWC
2) Multiply the length of the standing water column by the volume calculation
(gallon per linear foot of depth) based on the inner casing diameter (see
example list below) to determine the total standing water volume; this represents
one well volume.
VW = LWc x 2rcr2
1-inch well =
0.041 gallon per linear foot
2-inch well =
0.163 gallon per linear foot
4-inch well =
0.653 gallon per linear foot
6-inch well =
1.469 gallons per linear foot
8-inch well =
2.611 gallons per linear foot
3) Multiply the well volume calculated in the previous step by three and five to obtain
the approximate respective total purge volume (the target purge volume is
between three and five standing well volumes). For wells with multiple casing
diameters (such as open bedrock holes), calculate the volume for each segment.
Take the sum of the values and multiply by three and five to determine the
minimum and maximum purge volumes, respectively.
4) Fully document the volume calculation in the field logbook or on the Groundwater
Sampling Field Sheets.
E:

Duke Energy I Low Flow Groundwater Sampling Plan
3.0 PROCEDURES (.,DUKE
W' ENERGY,
3.3.2.2 PURGE THE MONITORING WELL
Determine the appropriate pump to be used for purging —the preferred and most
commonly used methods involve the use of a surface centrifugal or peristaltic pump
whenever the head difference between the sampling location and the water level is less
than the limit of suction and the volume to be removed is reasonably small. Where the
water level is below the limit of suction or there is a large volume of water to be purged,
use the variable speed electric submersible pump as the pump of choice (EPA, 2013).
In some cases (shallow wells with small purge volumes), purging with a bladder pump
may be appropriate. Once the proper pump has been selected:
1) Set the pump immediately above the top of the well screen or approximately three
to five feet below the top of the water table (EPA, 2013).
2) Lower the pump if the water level drops during purging.
Note: Use new certified -clean disposable tubing for purging and sampling.
Note: Although volume -averaged sampling involves purging a specified volume of
water (such as three to five well volumes) rather than basing purge completion on
the stabilization of water quality indicator parameters, measuring and recording
water -quality indicator parameters during purging provides information that can be
used for assessment and remedial decision -making purposes. Indicator
parameters are pH, specific conductance, DO, and turbidity as described in
Section 3.3.1. Temperature and ORP will also be recorded during purging.
3) During well purging, monitor the discharge rate using a graduated cylinder or
other measuring device, water -quality indicator parameters (if desired), and DTW
as follows:
• Initially, within approximately three minutes of startup,
• Approximately after each well volume is purged, and then
• Before purge completion.
4) Record pump discharge rates (mL/ min or gpm) and pump settings in the field
logbook. Also, record any changes in the pump settings and the time at which
the changes were made.
5) Maintain low pumping rates to avoid overpumping or pumping the well to dryness,
if possible. If necessary, adjust pumping rates, pump set depth, or extend
pumping times to remove the desired volume of water.
6) Upon reaching the desired purge water volume, turn off the purge pump. Do not
allow the water contained in the pump tubing to drain back into the well when the
pump is turned off. Use an inline check valve or similar device, or if using a
peristaltic pump, remove the tubing from the well prior to turning off the pump. It is
E

Duke Energy I Low Flow Groundwater Sampling Plan
3.0 PROCEDURES ,ff L)uKF
V' ENERGY.
preferred to collect samples within two hours of purging, but acceptable for
collection up to 24 hours of purging. Do not collect samples after 24 hours of
purging.
Note: The removal of three to five well volumes may not be practical in wells
with slow recovery rates. If a well is pumped to near dryness at a rate less than
1.9 L/min (0.5 gpm), the well shall be allowed to completely recover prior to
sampling. If necessary, the two-hour limit may be exceeded to allow for sufficient
recovery, but samples should be collected within 24 hours of purge completion.
3.4 Sampling
3.4.1 Low -Flow Sampling
Following are the procedures for the collection of low -flow groundwater samples.
These procedures apply to sample collection for unfiltered and filtered samples
using a 0.45 micron filter. See Appendix A for use of 0.1 micron filtered samples.
1) Record the final pump settings in the field logbook prior to sample collection.
2) Measure and record the indicator parameter readings prior to sample collection
on both the stabilization form and in the field logbook.
3) Record comments pertinent to the appearance (color, floc, turbid) and obvious
odors (such as sulfur odor or petroleum hydrocarbons odor) associated with the
water.
4) Arrange and label necessary sample bottles and ensure that preservatives are
added, as required. Include a unique sample number, time and date of sampling,
the initials of the sampler, and the requested analysis on the label. Additionally,
provide information pertinent to the preservation materials or chemicals used in
the sample.
5) Collect samples directly from pump tubing prior to the flow -through cell or via the
in -line T-valve used for turbidity measurements (as described Section 3.3.1 (6)
above). Ensure that the sampling tubing remains filled during sampling and
attempt to prevent water from descending back into the well. Minimize turbulence
when filling sample containers, by allowing the liquid to run gently down the inside
of the bottle. Fill the labeled sample bottles in the following order:
• Metals and Radionuclides,
• Filtered Metals and Radionuclides, if required, and then
• Other water -quality parameters.
6) Seal each sample and place the sample on ice in a cooler to maintain sample
temperature preservation requirements.
10

Duke Energy I Low Flow Groundwater Sampling Plan
3.0 PROCEDURES ,ff L)uKF
V' ENERGY:
7) Note the sample identification and sample collection time in field logbook and on
Chain -of -Custody form.
8) Once sampling is complete, retrieve the sample pump and associated sampling
equipment and decontaminate in accordance with procedures outlined in the
Decontamination of Equipment SOP (Appendix A).
9) Close and secure the well. Clean up and remove debris left from the sampling
event. Be sure that investigation -derived wastes are properly containerized and
labeled, if applicable.
10)Review sampling records for completeness. Add additional notes as necessary.
3.4.2 Sampling after Volume -Averaging Purge
The procedures described below are for the collection of groundwater samples after a
volume -averaged purge has been conducted. Volume- averaging purge methods are
described in Section 3.3.2.
1) If sampling with a pump, care shall be taken to minimize purge water
descending back into the well through the pump tubing. Minimize turbulence
when filling sample containers by allowing the liquid to run gently down the
inside of the bottle. Fill the labeled sample bottles in the following order:
• Metals and Radionuclides,
• Filtered Metals and Radionuclides, if required, and then
• Other water -quality parameters.
2) If sampling with a bailer, slowly lower a clean, disposable bailer through the
fluid surface. Retrieve the bailer and fill the sample bottles as described
above. Care shall be taken to minimize disturbing the sample during
collection.
3.5 Sample Handling, Packing, and Shipping
Samples shall be marked, labeled, packaged, and shipped in accordance with the sections
outline below.
3.5.1 Handling
The samples will be stored in coolers for transport to the site. Collected samples will be
placed on ice in the sampling coolers for pickup or transport to the laboratory for
analysis.
3.5.2 Sample Labels
All sample containers will be new, laboratory cleaned and certified bottles. The bottles
will be properly labeled for identification and will include the following information:
• Project Site/ID
11

Duke Energy I Low Flow Groundwater Sampling Plan
3.0 PROCEDURES ,ff L)uKF
V' ENERGY.
• Sample identifier (Well ID)
• Name or initials of sampler(s)
• Date and time of collection
• Analysis parameter(s)/method
• Preservative
3.5.3 Chain -of -Custody Record
Sample transport and handling will be strictly controlled to prevent sample
contamination. Chain -of -Custody control for all samples will consist of the following:
• Sample containers will be securely placed in coolers (iced) and will remain
under the supervision of project personnel until transfer of the samples to the
laboratory for analysis has occurred.
Upon delivery to the laboratory, the laboratory director or his designee will sign
the Chain -of -Custody control forms and formally receive the samples. The
laboratory will ensure that proper refrigeration of the samples is maintained.
The Chain -of -Custody document contains information which may include:
• Client name
• Client project name
• Client contact
• Client address
• Client phone/fax number
• Sampler(s) name and signature
• Signature of person involved in the chain of possession
• Inclusive dates of possession
• Sample identification
• Sample number
• Date & time of collection
• Matrix
• Type of container and preservative
• Number of containers
• Sample type - grab or composite
• Analysis parameter(s)/ method
• Internal temperature of shipping container upon opening in the laboratory
3.6 Field Quality Control Samples
Field quality control involves the routine collection and analysis of QC blanks to verify that
the sample collection and handling processes have not impaired the quality of the
samples.
12

Duke Energy I Low Flow Groundwater Sampling Plan
3.0 PROCEDURES (.,DUKE
W' ENERGY,
• Equipment Blank — The equipment blank is a sample of deionized water, which
is taken to the field and used as rinse water for sampling equipment. The
equipment blank is prepared like the actual samples and returned to the
laboratory for identical analysis. An equipment blank is used to determine if
certain field sampling or cleaning procedures result in cross -contamination of site
samples or if atmospheric contamination has occurred. One equipment blank
sample will be prepared per day or per 20 groundwater samples, whichever is
more frequent.
Field and laboratory QA/QC also involves the routine collection and analysis of
duplicate field samples. These samples are collected at a minimum rate of
approximately one per 20 groundwater samples per sample event. A field duplicate is a
replicate sample prepared at the sampling locations from equal portions of all sample
aliquots combined to make the sample. Both the field duplicate and the sample are
collected at the same time, in the same container type, preserved in the same way, and
analyzed by the same laboratory as a measure of sampling and analytical precision.
3.7 Field Logbook Documentation
Field logbooks shall be maintained by the Field Team Leader to record daily activities.
The field logbook may include the following information for each well:
• Well identification number
• Well depth
• Static water level depth
• Presence of immiscible layers (yes — no)
• Estimated well yield, if known
• Purge volume and purge pumping rate
• Time well purge began and ended
• Well evacuation procedure and equipment
• Field analysis data
• Climatic conditions including air temperature
• Field observations on sampling event
• Well location
• Name of collector(s)
• Date and time of sample collection
• Sampling procedure
• Sampling equipment
• Types of sample containers used and sample identification numbers
• Preservative used
13

Duke Energy I Low Flow Groundwater Sampling Plan
4.0 REFERENCES (.,DUKE
W'ENERGY,
The Field Team Leader shall review the field logbook entries for completeness and
accuracy. The Field Team Leader is responsible for completion of the required data
collection forms. Example field logs are in Appendix C.
3.8 Decontamination and Waste Management
Sampling equipment decontamination shall be performed in a manner consistent with
the Decontamination of Equipment SOP (Appendix A). Decontamination procedures
shall be documented in the field logbook. Investigation -derived wastes produced
during sampling or decontamination shall be managed in accordance with State and
Station -specific rules for disposal of wastes.
4.0 REFERENCES
American Society for Testing and Materials (ASTM). Standard Practice for Low -Flow
Purging and Sampling for Wells and Devices Used for Ground -Water Quality
Investigations, D 6771-02. 2011.
Test Methods for Evaluating Solid Waste - Physical/Chemical Methods (SW-846), Third
Edition. U.S. Environmental Protection Agency. Update I, II, IIA, IIB, III, IIIA, IVA and
IVB.
United States Environmental Protection Agency (EPA), Office of Research and
Development, Office of Solid Waste and Emergency Response. Ground Water Issue,
"Low -Flow (Minimal Drawdown Sampling Procedures). Document Number EPA/540/S-
95/504," April 1996.
U.S. EPA. Region 4, Groundwater Sampling Operating Procedure. Document Number
SESDPROC-301-R3, November 2013.
U.S. EPA. Region I, Low Stress (Low Flow) Purging and Sampling Procedure for the
Collection of Ground Water Samples from Monitoring Wells, Revision 2, July 1996.
14

Duke Energy I Low Flow Groundwater Sampling Plar
Decontamination of Equipment SOP jrDuKF
*' ENERGY,
0-
t#00r,
Decontamination of
Equipment SOP
15

Duke Energy I Low Flow Groundwater Sampling Plar
Purpose & Application (.� DUKE
V' ENERGY,
1.0 Purpose & Application
This procedure describes techniques meant to produce acceptable decontamination of
equipment used in field investigation and sampling activities. Variations from this SOP
should be approved by the Project Manager prior to implementation and a description of
the variance documented in the field logbook.
2.0 Equipment & Materials
• Decontamination water,
• Alconox detergent or equivalent non -phosphate detergent
• Test tube brush or equivalent
• 5-gallon bucket(s)
• Aluminum foil
• Pump
3.0 Procedure
3.1 Decontamination of Non -Disposable Sampling Equipment
Decontamination of non -disposable sampling equipment used to collect samples for
chemical analyses will be conducted prior to each sampling as described below. Larger
items may be decontaminated at the decontamination pad. Smaller items may be
decontaminated over 5-gallon buckets. Wastewater will be disposed in accordance with
applicable State and Station -specific requirements.
1. Alconox detergent or equivalent and water will be used to scrub the equipment.
2. Equipment will be first rinsed with water and then rinsed with distilled/deionized
water.
3. Equipment will be air dried on plastic sheeting.
4. After drying, exposed ends of equipment will be wrapped or covered with
aluminum foil for transport and handling.
3.2 Decontamination of Field Instrumentation
Field instrumentation (such as interface probes, water quality meters, etc.) will be
decontaminated between sample locations by rinsing with deionized or distilled water. If
visible contamination still exists on the equipment after the rinse, an Alconox (or
equivalent) detergent scrub will be added and the probe thoroughly rinsed again.
Decontamination of probes and meters will take place in a 5-gallon bucket. The
decontamination water will be handled and disposed in accordance with applicable
State and Station -specific requirements.

Duke Energy I Low Flow Groundwater Sampling Plar
3.0 Procedure jfft DUKE
V'ENERGY.
3.3 Decontamination of Groundwater Sampling Equipment
Non -disposable groundwater sampling equipment, including the pump, support cable
and electrical wires in contact with the sample will be thoroughly decontaminated as
described below:
1. As a pre -rinse, the pump will be operated in a deep basin containing 8 to 10
gallons of water. Other equipment will be flushed with water.
2. The pump will be washed by operating it in a deep basin containing phosphate -
free detergent solution, such as Alconox, and other equipment will be flushed
with a fresh detergent solution. Detergent will be used sparingly, as needed.
3. Afterwards, the pump will be rinsed by operating it in a deep basin of water and
other equipment will be flushed with water.
4. The pump will then be disassembled and washed in a deep basin containing
non -phosphate detergent solution. All pump parts will be scrubbed with a test
tube brush or equivalent.
5. Pump parts will be first rinsed with water and then rinsed with distilled/deionized
water.
6. For a bladder pump, the disposable bladder will be replaced with a new one for
each well and the pump reassembled.
7. The decontamination water will be disposed of properly.
3.4 Materials from Decontamination Activities
All wastewater and PPE generated from decontamination activities will be handled and
disposed in accordance with applicable State and Station -specific requirements.
17

Duke Energy I Low Flow Groundwater Sampling Plar
Sampling Equipment Check List — Table 1 j�DUKE
ENERGY,
Sampling Equipment
Check List — Table 1
W

Duke Energy I Low Flow Groundwater Sampling Plar
Sampling Equipment Check List — Table 1 DUDE
t ENERGY,
Table 1: Suggested Groundwater Sampling Equipment & Material Checklist
Item Description
Check
Health & Safety
Nitrile gloves
Hard hat
Steel -toed boots
Hearing protection
Field first -aid kit
Fire Extinguisher
Eyewash
Safety glasses
Respirator and cartridges (if necessary)
SaranexTM/Tyvek® suits and booties (if necessary)
Paperwork
Health and Safety Plan
Project work control documents
Well construction data, location map, field data from previous sampling events
Chain -of -custody forms and custody seals
Field logbook
Measuring Equipment
Flow measurement supplies (for example, graduated cylinder and stop watch)
Electronic water -level indicator capable of detecting non -aqueous phase liquid
Sampling Equipment
GPS device
Monitoring well keys
Tools for well access (for example, socket set, wrench, screw driver, T-wrench)
Laboratory -supplied certified -clean bottles, preserved by laboratory (if necessary)
Appropriate trip blanks and high -quality blank water
Sample filtration device and filters
Submersible pump, peristaltic pump, or other appropriate pump
Appropriate sample and air line tubing (Silastie, Teflon°, Tygono, or equivalent)
Stainless steel clamps to attach sample lines to pump
Pump controller and power supply
Oil -less air compressor, air line leads, and end fittings (if using bladder pump)
In -line groundwater parameter monitoring device (for example, YSI-556 Multi -
Parameter or Horiba U-52 water quality meter)
Turbidity meter
Bailer
Calibration standards for monitoring devices
19

Duke Energy I Low Flow Groundwater Sampling Plar
Field Logbook/Data Sheets J�DUKE
ENERGY,
Logbook/Data
20

Duke Energy I Low Flow Groundwater Sampling Plar
Field Logbook/Data Sheets DUDE
t ENERGY,
Groundwater Potentiometric Level Measurement Log
DUKE
A� `f ENERGY
Well Number
Time
Depth to
Water
(ft)*
Depth to
Bottom
(ft)*
water
Column
Thickness
(ft)
Reference
Point
Elevation
(ft, MSL)
potentiometric
Elevation (ft,
MSL)
Remarks
Field Personnel:
Checked By:
* - Measurements are referenced from the top of the PVC inner casing (TOC) for each respective monitoring well. TOCs
shall be surveyed by a Professional Land Surveyor and referenced to NAVD88.
21

Duke Energy I Low Flow Groundwater Sampling Plar
Field Logbook/Data Sheets J�DUKE
ENERGY,
Well Sampling / MicroPurge Log
' DUKE
ENERGY,
Project Name:
Sheet: of
Well Number:
Date:
Well Diameter:
Top of Casing Elevation (ft, MSL):
Pump Intake Depth (ft):
Total Well Depth (ft):
Recharge Rate (sec):
Initial Depth to Water (ft):
Discharge Rate (sec):
Water Column Thickness (ft):
Controller Settings:
Water Column Elevation (ft, MSL):
Purging Time Initiated:
1 Well Volume (gal):
Purging Time Completed:
3 Well Volumes (gal):
ITotal Gallons Purged:
WELL
PURGING RECORD
Time
Volume
Purged
(gallons)
Flow Rate
(mL/min)
Depth to
Water (ft)
Temperature
(°C)
pH
(s.u.)
Specific
Conductance
(mS/cm)
Dissolved
Oxygen
(mg/L)
ORP
(mv)
Turbidity
(NTH
Comments
Stabilization
Criteria
Min. 1 Well
Volume
+ 3°C
+ 0.1
+ 3%
+ 10%
+ 10
mV
< s n ru or+ io
i if, s NTu
GROUNDWATER SAMPLING RECORD
Sample
Number
Collection
Time
Parameter
Container
Preservative
22

Duke Energy I Low Flow Groundwater Sampling Plar
Field Logbook/Data Sheets J�DUKE
ENERGY,
Project Name:
Field Manager:
Date:
Weather:
Labor
Field Observations:
DAILY FIELD REPORT J<jpfiDUKE
ENERGY.
Hours
Field Personnel:
Equipment
Materials
Submitted by:
23

Ash Basin Groundwater Confirmation Monitoring Plan December 2019
Mayo Steam Electric Plant, Roxboro, NC
ATTACHMENT C
SynTerra
DUKE ENERGY ENVIRONMENTAL SERVICES
QUALITY ASSURANCE MANUAL

ENVIRONMENTAL SERVICES
QUALITY ASSURANCE MANUAL
Revision 8
Our signatures below indicate our approval of the Environmental Services Quality Assurance
Program. We give our full support to Quality Assurance Program requirements as stated in
this manual.
'2w 16 -r
Signature i date
QA officer, Environmental Services
Daniel C. Arndt
a'AIAL-40;-25-43
Signaturt 1 ate
QA Ad i strator. Environmental Services
Sherry . Reid
ln1e.
`/1" / I- is ",,
Signature / date
QA Officer, Environmental Services
W. Reid Garrett
�.��. , 44-11 ._ jb-slt3
Signature / date
QA officer, Analytical Laboratory
GC Sharma
DUKE
ENERGY®r,
Environmental Services
MG03A2
13339 Hagers Ferry Rd
Huntersville, NC 28078
Effective 11 /07/2013

This page left blank intentionally.
Environmental Services QA Manual (revision 8) Page ii of x
Effective 11/07/2013

Letter of Promulgation
A robust Quality Assurance Program is foundational to the success of Environmental
Services. Its complete execution will help to ensure that the data provided to our clients is
accurate, defensible, compliant with regulatory requirements and timely. It is my expectation
that these program provisions are followed. This Quality Assurance Program has our full
endorsement.
Signature / to
Manager, Natural Resources
Penny C. Franklin
SigIger,
ure / date
Ma Analytical Laboratory
Zachary S. Hall
:Signature/ date Signature / date
Manager, Environmental Monitoring Manager, Water Resources
R. Duane Harrell Linda D. Hickok
Environmental Services QA Manual (revision 8) Page iii of x
Effective 11 /07/2013

This page left blank intentionally.
Environmental Services QA Manual (revision 8) Page iv of x
Effective 11/07/2013

TABLE OF CONTENTS
Letterof Promulgation................................................................................................................... iii
TABLE OF CONTENTS.................................................................................................................v
REVIEW / REVISION HISTORY................................................................................................ ix
CHAPTER 1- INTRODUCTION..............................................................................................1-1
CHAPTER 2- SCOPE................................................................................................................ 2-1
CHAPTER 3- CODE OF ETHICS........................................................................................... 3-1
CHAPTER 4- QUALITY ASSURANCE RESPONSIBILITIES AND ORGANIZATION 4-1
CHAPTER 5- PROJECTS......................................................................................................... 5-1
CHAPTER 6- CERTIFICATIONS AND INTER -LABORATORY QUALITY
ASSURANCE.............................................................................................................................
6-1
A.
CERTIFICATIONS.....................................................................................................
6-1
B.
INTER -LABORATORY PERFORMANCE EVALUATION (PE) PROGRAMS ....
6-3
C.
RESPONSIBILITIES FOR PE PROGRAMS.............................................................
6-3
1.
QA Officers..............................................................................................................
6-3
2.
Supervisors, Project Leads, or Designees................................................................
6-3
CHAPTER 7- WORK PLACE..................................................................................................
7-1
A.
GENERAL FACILITIES............................................................................................
7-1
B.
LABORATORY REQUIREMENTS..........................................................................
7-2
CHAPTER 8- HOUSEKEEPING.............................................................................................
8-1
A.
GENERAL..................................................................................................................
8-1
B.
WORK AREAS...........................................................................................................
8-1
C.
WALKWAYS AND AISLES.....................................................................................
8-2
D.
ALL AREAS...............................................................................................................
8-2
CHAPTER 9- INSTRUMENTATION AND EQUIPMENT..................................................9-1
A.
MAINTENANCE........................................................................................................9-1
B.
MAINTENANCE RECORDS....................................................................................
9-1
C.
CALIBRATIONS........................................................................................................
9-2
1.
Balance Calibrations................................................................................................
9-3
2.
Temperature Device Calibrations............................................................................
9-3
3.
Meteorological Instrument Calibrations..................................................................
9-4
D.
EQUIPMENT CONTROL..........................................................................................
9-4
E.
RECORDS...................................................................................................................9-4
Environmental Services QA Manual (revision 8) Page v of x
Effective 11/07/2013

F.
OUT-OF-TOLERANCE............................................................................................. 9-5
CHAPTER 10- SAMPLE CONTROL......................................................................................10-1
A.
SAMPLE IDENTIFICATION AND TRACEABILITY ...........................................
10-1
B.
SAMPLING AND ANALYSIS REQUESTS...........................................................
10-1
C.
SAMPLE COLLECTION AND PRESERVATION .................................................
10-2
D.
SAMPLE LOG-IN.....................................................................................................
10-2
E.
SAMPLE STORAGE................................................................................................
10-2
F.
SAMPLE DISPOSAL...............................................................................................
10-3
CHAPTER 11- REAGENTS AND CHEMICALS..................................................................11-1
A.
QUALITY.................................................................................................................
11-1
B.
LABORATORY PURE WATER.............................................................................
11-1
C.
REAGENTS/SOLUTIONS/STANDARDS..............................................................11-2
D.
STANDARD AND REAGENT CHEMICAL DISPOSAL ......................................
11-3
CHAPTER 12- PROCEDURES................................................................................................12-1
A.
GENERAL PROCEDURE REQUIREMENTS........................................................
12-1
B.
PROCEDURE REVIEW AND APPROVAL...........................................................
12-2
C.
PROCEDURE PREPARATION...............................................................................
12-2
D.
PROCEDURE REVISION........................................................................................
12-4
E.
PROCEDURE RETIREMENT.................................................................................
12-4
F.
PROCEDURE CONTROL.......................................................................................
12-5
CHAPTER 13- TRAINING.......................................................................................................13-1
A.
QUALIFICATIONS..................................................................................................
13-1
B.
TRAINING RECORDS............................................................................................
13-1
C.
QUALITY ASSURANCE PROGRAM TRAINING ................................................
13-1
D.
TRAINING REVIEW...............................................................................................
13-1
E.
TRAINING REQUIREMENTS................................................................................
13-2
F.
ENVIRONMENTAL SERVICES PROCEDURE TRAINING REQUIREMENTS
13-2
CHAPTER 14- LABORATORY QUALITY CONTROL......................................................14-1
CHAPTER 15- QUALITY ASSURANCE PROGRAM REVIEW........................................15-1
A. QUALITY PROGRAM REVIEW............................................................................ 15-1
B. QA MANUAL REVIEW.......................................................................................... 15-2
CHAPTER 16- REPORT REVIEW AND APPROVAL........................................................16-1
A. REVIEW AND APPROVAL OF REPORTS AND DATA RELEASES ................. 16-1
B. EXEMPTIONS FROM REVIEW REQUIREMENTS ............................................. 16-2
CHAPTER 17- VENDOR QUALIFICATION........................................................................17-1
A. BLIND SAMPLES.................................................................................................... 17-1
1. Requests for Blind Samples................................................................................... 17-1
2. Results of Blind Samples....................................................................................... 17-1
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B.
ON -SITE AUDITS OF VENDORS..........................................................................
17-1
C.
ENVIRONMENTAL SERVICES REQUIRED DOCUMENTATION ....................
17-2
D.
LEAD AUDITOR PREPARATION GUIDELINES FOR AUDITING A VENDOR
LABORATORY........................................................................................................
17-2
CHAPTER 18- DATA MANAGEMENT.................................................................................18-1
A.
DATA........................................................................................................................18-1
1.
Data Recording......................................................................................................
18-1
2.
Automated Data Acquisition and Recording.........................................................
18-2
3.
Worksheets.............................................................................................................18-2
4.
Laboratory Notebooks............................................................................................
18-2
5.
Validation of Data and Computer Programs..........................................................
18-2
6.
Data Security..........................................................................................................
18-3
B.
SOFTWARE AND DATA QUALITY ASSURANCE ............................................
18-3
C.
DOCUMENT CONTROL.........................................................................................
18-3
1.
Document Type......................................................................................................
18-4
2.
Document Storage..................................................................................................
18-5
3.
Long -Term Data Storage........................................................................................
18-7
4.
Document Retention..............................................................................................
18-7
D.
METEOROLOGICAL DATA QUALITY ASSURANCE .......................................
18-8
CHAPTER 19- CORRECTIVE ACTION...............................................................................19-1
A.
PURPOSE AND SCOPE..........................................................................................
19-1
B.
DOCUMENTATION................................................................................................
19-1
C.
CORRECTIVE ACTION PROCEDURES...............................................................
19-1
CHAPTER 20- AUDITS............................................................................................................
20-1
A.
PURPOSE.................................................................................................................
20-1
B.
INTERNAL AUDITS................................................................................................
20-1
C.
EXTERNAL AUDITS..............................................................................................
20-1
CHAPTER 21- ACRONYMS AND GLOSSARY...................................................................
21-1
A.
ACRONYMS............................................................................................................
21-1
B.
GLOSSARY..............................................................................................................21-4
LITERATURE CITED................................................................................................................ L-1
Appendix 1. Additional Information for Environmental Services Analytical Laboratory......... A-1
Appendix 2. Additional Information for Asbestos Functional Area of Environmental
Services................................................................................................................ B-1
Appendix 2a. Asbestos Laboratory Client/Customer Satisfaction Survey . ................................ C-1
Appendix 3. Additional Information for Microbiology Functional Area of Scientific
Services............................................................................................................... D-1
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Appendix 4.
Inter -laboratory QA Programs and Schedules........................................................ E-1
Appendix 5.
Environmental Services Procedure Numbering System ........................................
F-1
Appendix 5a.
Procedure Coversheet..........................................................................................
G-1
Appendix 6.
Report, Publication, or Presentation Review........................................................
H-1
Appendix7.
Final Report Approval.............................................................................................1-1
Appendix 8.
Vault Record Inventory...........................................................................................J-1
Appendix 9.
Vault Check -Out Log............................................................................................
K-1
Appendix 10.
Storage Box Contents...........................................................................................L-1
Appendix 11.
Additional Information for Midwest Water Resources Quality Assurance
Manual................................................................................................................
M-1
Appendix 12.
Additional Information for Duke Energy Progress Quality Assurance Manual..
N-1
Appendix 13.
Additional Information for Duke Energy Florida Quality Assurance Manual....
0-1
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Environmental Services QA Manual
REVIEW / REVISION HISTORY
Revision #
References
Date
Signature
1
1/12/2006
Ma Santini
.................................
2
.............................................................................................................................................................................................................................. ............................................................................................................................t.'.................................................................
3/26/2007
Sherry M. Reid
.............................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................
3
.............................................................................................................................................................................................................................................................................................................................................................................................................................
2/21/2008
Sherr'M. Reid
...................
4
2008 interim revision memos to file
2/24/2009
Sherry M. Reid
.............................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................
5
............................................................................................................................................................................................................................................................................................................................................................................................................................................................................................
4/16/2010
Sherry M. Reid
6
2010 interim revision memos to file
02/12/2011
Sherry M Reid
.............................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................
7
........................................ .................................
2011 interim revision memos to file
.......................................................................................................................................................................................................................................................................................................................................................n`'.............................................................
10/19/2012
She M Reid
8
Combined DEC and DEP QA
11/07/2013
Sherry M Reid
Program
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CHAPTER 1
INTRODUCTION
Environmental Services (ES) of Duke Energy shall adhere to the Environmental Services
Quality Assurance (QA) Program manual as written. This manual denotes instances where
specific exemptions apply or guidance is unique to only one or several sections. Quality
assurance requirements that require more detailed explanation will be addressed under the
appropriate Chapter heading or Appendices within this manual. Refer to Chapter 21 for a list
of acronyms and definitions used in this manual.
Questions or comments concerning the content of this manual should be referred to the
respective section/functional area or the ES QA Administrator.
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CHAPTER 2
SCOPE
This document defines an overall QA Program for Environmental Services under the
Regulated Utilities Operations. The QA Program outlines all quality assurance requirements
for various laboratory certifications common to certain functions within Natural Resources,
Water Resources, Water Programs, Environmental Monitoring, and the Analytical
Laboratory.
QA Program requirements apply to all activities which may potentially affect the quality or
validity of products or services. Implementation of these basic program requirements will
help ensure the production of quality, scientifically defensible results by laboratory and field
personnel operating under, and accountable to, the QA Program guidance.
For various subordinate functional areas or laboratories, additional specific guidance may be
required to address regulatory or laboratory certification requirements, or unique practical
considerations. In those instances, supplemental, specific written quality assurance guidance
(in the form of either specific procedures and/or laboratory -specific quality assurance plans)
shall be developed, issued and retained within those functional areas or laboratories. Any
such supplemental, laboratory -specific documents shall be approved by the appropriate
manager.
This QA Program shall be effective immediately upon approval by the Director,
Water/Natural Resources and the Director, Environmental Support Systems.
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CHAPTER 3
CODE OF ETHICS
Environmental Services is committed to ensuring the integrity of data and meeting
client/customer quality. We pledge to manage our business according to Duke Energy
policies, including the Code of Business Ethics. Refer to Appendix 1 for the Environmental
Services Analytical Laboratory guiding principles.
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CHAPTER 4
QUALITY ASSURANCE RESPONSIBILITIES AND ORGANIZATION
Duke Energy's Environmental Services functions are organized into five sections (Figure 4-
1). Each group is led by a manager. The managers of these sections are responsible for the
overall management, administration, and technical direction of work. This includes staffing,
budgeting, and strategic planning.
Managers, supervisors, and/or project leaders are responsible for the technical direction of
various functional areas. This includes implementing Quality Assurance/Quality Control
(QA/QC) policies related to their functional areas, directing and maintaining in-house
training activities, directing the updating of analytical methods, data review, ensuring that the
corrective action process is followed, and reporting problems to the next level of
management. Managers, supervisors, project leaders and/or QA Officers shall exercise actual
day-to-day oversight of laboratory and field operations, and reporting of results.
The Analytical Laboratory of Environmental Services shall appoint at least one Quality
Assurance Officer for their group. Quality Assurance Officer's responsibilities include
overseeing the QA/QC programs, administering inter -laboratory proficiency testing and
round robin programs, acting as liaison with certifying authorities, performing periodic
system audits, reviewing the QA manual with updates as necessary, reporting on performance
to managers, coordinating transfer of records, and initiating corrective actions.
The directors of Water/Natural Resources and Environmental Support Systems shall appoint
a Quality Assurance Administrator. The QA Administrator shall report directly to the
directors on Quality Assurance issues. The QA Administrator's responsibilities include:
• Oversee the Environmental Services QA Program.
• Coordinate and serve as editorial lead for annual review of the QA Manual.
• Maintain a list indicating the persons who are assigned controlled copies of the
QA Manual and/or appendices.
• Distribute revisions to each person who is assigned a controlled copy of the QA
Manual and/or appendices.
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• Ensure that QA Manual training is completed by all personnel and that annual
retraining (in association with revisions) is addressed.
• Serve as single point of contact (SPOC) for McGuire Environmental Center
Document Storage Vault (coordinate access, ensure usage rules are followed,
maintain activity files, etc.).
• Distribute reminders to review and update resumes and training records annually.
• Serve as lead audit facilitator for internal and external audits involving more than
one section.
• Prepare audit responses.
• Prepare and coordinate annual internal audit schedule for all functional areas.
• Participate as requested and available in QA/QC initiatives.
• Provide assistance in the maintenance and operation of QA databases.
• Serve as a resource to functional areas in the coordination and completion of
Laboratory Certifications.
• Provide Quality reports to the directors.
Each Environmental Services section member has the authority and responsibility to stop
work if the quality of any work is in question.
All members of Environmental Services are responsible for reporting quality problems by
implementing the Corrective Action process (Chapter 19).
Refer to Appendices 1 for additional QA responsibilities in Environmental Services
Analytical Laboratory.
Environmental Services QA Manual (revision 8) Page 4-2 of 4
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Chairman, President, and CEO,6wmwwI
Exec VP & COO, I
Director,
Water / Natural Resources
Manager,
Natural Resources
QA Functional Areas
• Macroinvertebrates
• Plankton
• Wildlife/Botanical
• Quality Assurance
oversight
QA Administrator
Manager,
Water Programs
QA Functional Areas
• Groundwater
• Storm water
Figure 4-1. Organizational structure.
Executive Vice President,
ronmental, Health, and Sa
Vice President,
Environmental Services
Manager,
Water Resources
QA Functional Areas
• Fish
• Surface water
Director, ---m
Environmental Support Systems
Manager,
nental Monitoring
QA Functional Areas
• Ambient Monitoring
• Field biology
• Field chemistry
Manager,
Analytical Laboratory
QA Functional Areas
• Central Fuels
• Customer Support
• Sample Receipt
• Trace Metals
QA Officer
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CHAPTER 5
PROJECTS
Environmental Services monitoring project requirements shall be documented and reviewed
at least annually or more frequently as required by project leaders, regulatory agencies or
customer expectations and maintained in a central location in each functional area.
Recommended project documentation may include the following:
• Project name - Project title.
• Program - Project team program (Example: macroinvertebrates).
• Project description - Brief description of work.
• Project start date - Beginning date.
• Project end date - End date (if known) or Ongoing.
• Project review date - Date of project documentation review (at least annually) for
ongoing projects that extend beyond one year.
• Customer - Facility/organization sponsoring project.
• Contact - Customer contact.
• Project leader — Environmental Services subject matter expert responsible for
project leadership and direction.
• Project coordinator - Liaison between subject matter experts, station contacts,
and regulatory authorities. May be a member of another Environmental Services
section or a different Duke Energy Department.
• Budget accounting information - Budgetary information for project billing.
• Scheduling - Project schedule information such as sample locations, frequency of
sampling, sample analysis schedule, reporting schedule.
• Procedures - Operation, maintenance, calibration, QA/QC and other procedure
requirements.
• Project responsibilities - Identifies project lead and field crews.
• Project file storage location - Identifies physical location of project records,
documentation, etc.
• Other project requirements - Additional requirements such as data
management, data analysis, lab equipment and instrumentation.
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CHAPTER 6
CERTIFICATIONS AND INTER -LABORATORY QUALITY
ASSURANCE
A. CERTIFICATIONS
Environmental Services Analytical Laboratory is presently certified in the following
states and categories:
• North Carolina Department of Environment and Natural Resources (NCDENR),
Certification Number 248
Parameters:
Wastewater/Groundwater — Inorganics and metals
• South Carolina Department of Health and Environmental Control (SCDHEC),
Laboratory Identification Number 99005
Parameters:
Clean Water Act — Inorganics and metals
Solid and Hazardous Wastes — Inorganics, metals, and hazardous waste
characteristics.
(For information about specific parameters for which we are certified, contact the Analytical
Laboratory QA Officer.)
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Other areas of Environmental Services are presently certified in the following states and
categories:
Duke Energy Carolinas
• North Carolina Department of Environment and Natural Resources; Division of
Water Quality (NCDENR DWQ), Certification Number 008.
Parameters:
Aquatic Population Survey - Fish, Macroinvertebrates, Algae, Aquatic
Macrophytes
Taxonomy - Freshwater Fish, Freshwater Macroinvertebrates, Phytoplankton,
Zooplankton
• South Carolina Department of Health and Environmental Control (SCDHEC),
Certification Number 99046001
Parameters:
Taxonomy - Freshwater Fish, Freshwater Macroinvertebrates, Phytoplankton,
Zooplankton
• NCDENR DWQ, Certification Number 5193
Field parameters:
Temperature, Dissolved Oxygen, Specific Conductance, Total Residual Chlorine
and pH
• SCDHEC, Certification Number 99046004
Field parameters:
Temperature, Dissolved Oxygen, Residual Chlorine and pH
Duke Energy Progress
• NCDENR DWQ, Certification Number 006.
Parameters:
Aquatic Population Survey - Fish, Macroinvertebrates, Algae, Aquatic
Macrophytes
Taxonomy - Freshwater Fish, Freshwater Macroinvertebrates, Phytoplankton,
Zooplankton
• SCDHEC, Certification Number 99017001
Parameters:
Taxonomy - Freshwater Fish, Freshwater Macroinvertebrates, Phytoplankton,
Zooplankton
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B. INTER -LABORATORY PERFORMANCE EVALUATION (PE) PROGRAMS
Various functional areas participate in PE programs to further ensure data validity. These
programs encompass a wide variety of sample types and matrices. The current programs
and schedules in Environmental Services are listed in Appendix 4.
C. RESPONSIBILITIES FOR PE PROGRAMS
1. QA Officers
• Administer all PE sample programs.
• Maintain the certification and inter -laboratory PE program records and files.
• Receive performance reports from certifying bodies and inter -laboratory PE
programs.
• Issue reports of overall performance to the section manager, supervisor, and/or
project leader.
• Initiate corrective actions for all unacceptable results and track for closure. Loss
of certification and subsequent re -certification shall also be addressed within the
corrective action program.
2. Supervisors, Project Leads, or Designees
• Address any deficiencies in reports from the section or functional area QA
Officer.
• Ensure that corrective action options are considered and that selected actions are
implemented.
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CHAPTER 7
WORK PLACE
To establish a working environment that encourages quality performance from personnel,
Environmental Services Management shall ensure that adequate facilities are provided and
maintained in the Environmental Services -occupied portions of the McGuire Island
Environmental Center and Harris Energy and Environmental Center.
A. GENERAL FACILITIES
• Adequate and acceptable facilities such as lighting, ventilation, temperature, and
humidity.
These facilities shall be maintained to the levels described in appropriate industry
standards [for example, American Society of Heating, Refrigerating and Air -
Conditioning Engineers (ASHRAE) standards].
• Adequate and acceptable utility service such as voltage control, air, water, and
vacuum.
• Adequate and acceptable general laboratory facilities and equipment such as chemical
fume hoods, biological safety cabinets, sinks, bench areas, and refrigerators.
Chemical fume hoods and biological safety cabinets shall be routinely monitored and
calibrated as necessary for proper function, air flow and personal protection of
laboratory workers.
• Certain areas within the Laboratory shall have effective separation from neighboring
areas to prevent cross contamination, to avoid affecting the quality of the analyses
practiced within and to protect building inhabitants. For safety reasons, inorganic
facilities should be in separate rooms and should also be separated to prevent cross
contamination. The analytical and sample storage areas should be isolated from all
potential sources of contamination. Areas with controlled access include but are not
the Inorganic Chemistry functional areas. These areas can be controlled by locked
doors with key or keypad entry. Access to the entire building is controlled by locked
doors with badge entry.
• All areas where chemical wastes are generated shall make provisions for disposal of
such wastes.
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B. LABORATORY REQUIREMENTS
• Safety glasses are required at all times in laboratory areas of Environmental Services
Analytical Laboratory. Procedures used in other areas of Environmental Services
shall specify when safety glasses are required.
• Lab coat, gloves and other specific personal protective equipment (PPE) are required
when handling chemicals and samples in the Analytical Laboratory. Procedures used
in other areas of Environmental Services shall specify when lab coats, gloves and
other specific PPE are required in their laboratories.
• Thermoluminescent dosimeters (TLD) are required when working in the
radiochemistry laboratory (RCL). All other Radiation Protection (RP) requirements
are listed on the Radiation Work Permit (RWP) posted on the entrance door to the
RCL. RP may require more stringent controls depending upon changing radiological
conditions in the RCL.
For additional information please review the following documents:
Duke Energy Safe Work Practices
Environmental Center Chemical Hygiene Plan
Harris Energy and Environmental Center Chemical Hygiene Plan
Nuclear Policy Manual: Nuclear Safety Directive (NSD) 507 — Radiation Protection
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CHAPTER 8
HOUSEKEEPING
Housekeeping is the visual condition of the equipment, structures, components and areas that
reflect organization, cleanliness, and safety. All housekeeping activities must be in
conformance with the Chemical Hygiene Plan. Housekeeping includes all activities related
to the control of cleanliness and to the reduction and elimination of trash, dust, dirt, and work
related debris.
A. GENERAL
All supplies and reagents shall have a designated storage location and shall be properly
stored when not in use.
Countertops, instrumentation, and equipment should be clean and well maintained. There
should not be visible oil, grease, dust or dirt.
Drawers and cabinets should be closed when not in use.
B. WORK AREAS
Work areas shall be kept sufficiently clean and orderly so that work can be done
efficiently, safely, and with high quality. The area should be free of clutter.
Small spills of dry chemicals, liquid reagents, acids, etc. shall be cleaned up immediately.
Work areas including bench tops and work surface of hoods should be cleaned before
work begins, as work is underway, and thoroughly at completion to reduce potential of
contamination.
Balances and surrounding work surfaces should be cleaned after each use.
Chemicals, samples, and supplies shall be returned to designated storage locations after
use.
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Chemical containers shall be kept closed when not in use.
C. WALKWAYS AND AISLES
Walkways and work surfaces shall be kept free of oil, grease, water, ice or other slippery
materials.
Carts, equipment, boxes, etc. shall not be allowed to block main evacuation aisles or
doors.
Floors should be cleaned regularly as dust and other assorted chemicals may pose
respiratory and contamination problems.
D. ALL AREAS
Garbage, trash, scraps, litter and other excess materials shall be disposed of in designated
areas following accepted practices.
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CHAPTER 9
INSTRUMENTATION AND EQUIPMENT
A. MAINTENANCE
Environmental Services sections will maintain equipment and instruments in good
working order. The desired goal is to reduce downtime, maximize instrument life, and
ensure the generation of reliable, accurate, and defensible data. Where applicable, a
description of required maintenance activities shall be included in standard operating
procedures or other documents as appropriate [e.g., daily monitoring of incubator, air
quality site monitoring plans]. Refer to standard operating procedures and Appendices 1
and 2 for additional information about instruments and equipment in Environmental
Services Analytical Laboratory, and Environmental Monitoring.
B. MAINTENANCE RECORDS
Environmental Services sections shall keep records of instrument maintenance performed
either on a routine or as -needed basis. Maintenance records shall be readily accessible in
the laboratory or at fixed monitoring sites. Types of maintenance and initial frequency of
maintenance should be based on manufacturer's recommendations. Frequency of
maintenance may be adjusted based on frequency of equipment usage and experience
with the equipment. Frequency may be specified either on the maintenance record,
monitoring plan, or other documents.
Maintenance records for laboratory and field instrumentation and sampling equipment
that is used at multiple sampling locations shall include the following information:
• description of the equipment
• manufacturer
• model number
• instrument ID number or serial number
• calibration events (if not part of routine analytical process)
• frequency of required maintenance
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Maintenance records for site installed air and water quality monitoring equipment are
unique and may or may not include the information listed above. Maintenance records of
this type are approved by state air and water quality authorities.
Where applicable, instrumentation troubleshooting, corrective action, non -routine repairs,
and repairs made by the instrument manufacturer shall also be documented in the
maintenance record.
C. CALIBRATIONS
The frequency of calibration of instruments and equipment will be procedure specific and
based on one or more of the following:
• Regulatory requirements
• EPA procedures
• American Society for Testing and Materials (ASTM) procedures
• Manufacturer or vendor recommendation
• Calibration vendor recommendation
• Experience
The analyst or operator is responsible to ensure that the instrument(s) or equipment used
to obtain data meet current procedural requirements for calibration. If there is any doubt,
the instrument should not be used until verification can be obtained. Any calibrated
equipment (thermometers, balances, etc.) that is not calibrated daily or at each use should
be tagged or labeled to indicate date of last calibration and date due for recalibration. In
circumstances where no other calibrated equipment is available, equipment that is past
due for recalibration may still be used for a period of one quarter the length of the
calibration interval of the instrument (i.e. three months past the calibration due date for a
twelve month calibration cycle). This applies to Environmental Services Analytical
Laboratory if the instrument/equipment is still in calibration and if the calibration is
extended by the calibration vendor. Any equipment used that is past the calibration due
date shall be recalibrated or certified as soon as possible after use. Daily calibration does
not apply to site installed air quality and water quality monitoring equipment. Individual
components of these systems are maintained regularly and systems are calibrated
quarterly, semi-annually, or annually as a whole.
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Instruments shall be calibrated using only standards of an appropriate quality as specified
by procedures. Documentation of each calibration shall be retained and shall include
employee's name, date, method, instrument conditions, standards, and result for each
standard including adjustments made, if any.
Before any calibrated equipment is removed from service due to replacement or other
reason, the calibration of the item shall be checked to evaluate its calibration status since
the last calibration check. This check is to verify that data collected by the instrument
since the date of last calibration is valid. If the instrument is found to be out of tolerance,
Section F of this Chapter and other functional area specific procedures that apply shall be
followed.
1. Balance Calibrations
Balance calibrations will be verified at least annually. Each balance must also be
checked with at least three NIST traceable class S standard weights each day it is
used, by using the "Conventional Mass @ 8.0 g/cm3" value from the weight set's
Calibration Report. The values obtained must be recorded in a log and initialed by
the analyst. The weights used shall be in the ranges of the routine use of the balance
to include the mid -point weight (Table 9-1). Calibration check requirements of this
section do not apply to portable balances (field balances). Guidance for calibration
checks of these balances will be addressed in functional area specific procedures.
Relevant Procedures:
• FSH-111.01
2. Temperature Device Calibrations
All thermometers will be checked against a NIST-traceable thermometer by the
calibration vendor unless calibration by Environmental Services Analytical
Laboratory personnel is approved by the appropriate section manager. Calibration of
thermometers by Environmental Services Analytical Laboratory personnel will be
conducted according to procedure 2871, "Calibration Verification of Thermometers."
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The calibration frequency will not exceed one year. Liquid -in -glass thermometers are
checked with each use to assure legibility and uniformity of the liquid.
High -precision thermistor or resistance temperature detector (RTD) devices used to
make temperature measurements in the field are spot-checked periodically or with
each use against an NIST-traceable device, with the comparative data recorded in the
field records. Instrument -specific procedures should be consulted for further details
and acceptance criteria.
3. Meteorological Instrument Calibrations
Meteorological instrumentation is periodically calibrated to assure the validity of the
meteorological data and accuracy of the meteorological instrumentation, as required
by station Selected Licensee Commitments and Regulatory Guide 1.23. Real-time
data from the meteorological system is classified as SDQA Category C. Special
NRC reporting requirements exist when meteorological channels are non-functional
for more than 7 days, or annual data recovery rates are less than 90%. Checks and
calibration of the meteorological instrumentation are performed per station
procedures, which are subject to the pertinent requirements of Dukes IOCFR50
Appendix B Quality Assurance Program. Strip -charts or small -increment electronic
data are sent from the station to the Environmental Monitoring group at Dukes
Environmental Center for use in checking the validity of the hourly averaged data,
which is later archived for the life of the plant. The stripchart or small -increment
electronic data is kept for a period of five years.
D. EQUIPMENT CONTROL
In Environmental Services, there are a number of calibrated items (thermometers,
balances, microscopes, etc.) that are assigned to particular functional areas. These items
are under the control of those functional areas and are not to be moved, loaned, or traded
from their area of assignment without first verbally notifying the manager and QA Officer
of the applicable section or functional area.
E. RECORDS
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The most recent hard copy or electronic calibration and maintenance records for
instruments and equipment will be maintained in Environmental Services sections or
functional areas. Hard copy records shall be stored in fireproof files or the onsite storage
vault. Electronic records shall be password protected or stored within protected
databases/LAN shares. Maintenance and calibration records shall be retained for the life
of the facility where it is used.
Calibration and maintenance vendors must appear on the Corporate QA Approved
Vendors List before accepting certification of any items used for nuclear safety related
analyses. The certificates will be retained in the document files of Environmental
Services sections.
F. OUT -OF -TOLERANCE
If measuring and testing equipment is found to be out -of -tolerance, an investigation shall
be performed to determine the validity of test results since the last acceptable calibration.
This investigation shall be conducted and documented, by the functional area to which
the equipment is assigned, in accordance with individual functional area corrective action
procedures. If individual functional areas do not have specific corrective action
procedures, then investigations shall be conducted in accordance with the Corrective
Action Chapter of this manual (Chapter 19). Investigations may be documented on the
calibration report if the out -of -tolerance condition had no impact on data and no
corrective action is necessary. The section or functional area QA Officer or designee will
inform teams when equipment is discovered to be out of tolerance.
Relevant Procedures:
• Environmental Services Analytical Laboratory, 2874, "Corrective Action Using
the Incidents Module of eTRAC"
• Ambient Monitoring, 7404, "Data Validation"
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Table 9-1. Guidelines for Use of Laboratory Balances
Guidelines for Use of Laboratory Balances
I. Check balance daily (when used) with at least THREE
NIST traceable class S weights.
1. Clean balance pan.
2. Level the balance, if necessary. Leveling bubble
may be on the back of the balance.
3. Tare balance.
4. Select weights in the range you are using.
5. Place one of the three weights on the pan.
6. Record this information in the balance logbook.
7. Compare weight to the "Conventional Mass @ 8.0
g/cmY listed on the calibration report for the weight
set.
8. If the difference is outside the balance tolerance,
record this information in the balance logbook.
a) Do the internal user calibration, if available,
then return to Step 5.
b) If internal calibration is not available, stop the
calibration and inform the supervisor and the
QA Officer.
9. If the difference is within the balance tolerance,
record this in the logbook.
10. Repeat Steps 5-8 for remaining weights.
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CHAPTER 10
SAMPLE CONTROL
The objective of this program is to prescribe minimal generic requirements that apply during
the acquisition of environmental samples from the time of collection until disposal. Topics
covered in this section includes: sample identity/traceability, sample storage, sample log -in,
and disposal. Refer to Appendix 1 for additional information on sample control in
Environmental Services Analytical Laboratory areas.
A. SAMPLE IDENTIFICATION AND TRACEABILITY
Traceability shall be maintained to facilitate tracking sample collection and custody
information, procedures and equipment used in collecting data, and data management
records. A sample identification system shall be employed to assign a unique, traceable
identity to each sample physically collected and/or accepted for analysis. Laboratory or
functional area -appropriate sample chain -of -custody documents, and sample custody and
log -in procedures shall be followed within each section. Appropriate procedure numbers
and/or method reference, dates of collection and/or analysis, collector and/or analyst
initials, holding time, if applicable, unique equipment/instrument identification (e.g.
instrument model number and serial number, calibration certificate number, etc.), and
unique sample description or numbers shall be listed on data sheets or electronic data
files. Hard copy records of data collection and/or analyses that produce reportable (i.e.,
will be provided to a client/customer - internal or external - in any form) data shall be
stored in approved fireproof files or the onsite storage vault. Electronic copies shall be
password protected or stored within protected databases/LAN shares.
B. SAMPLING AND ANALYSIS REQUESTS
Client/customer contacts or functional area managers are responsible for evaluating work
requests to determine whether the lab has adequate resources and applicable
certifications.
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C. SAMPLE COLLECTION AND PRESERVATION
Sample collection records may optionally be combined with the sample analysis and
chain -of -custody record (see below). A sample collection record shall include at a
minimum:
• Procedure number and/or method reference
• Collection/analysis date (and time if applicable)
• Initials or names of collectors/analysts
• Holding time if applicable and not readily available via reference to the
described analytical method(s)
• Number of sample containers
• Sample replicate (if applicable) and sample blank identification
• Sample preservation techniques
• Unique equipment/instrument identification (e.g., instrument model number
and serial number, calibration certificate number, etc.)
• Sample descriptions, sample ID numbers, or unique sample location ID
A chain -of -custody form shall accompany all samples to individual laboratories and
accurately correspond to information recorded on every sample container. A copy of the
chain -of -custody form shall accompany samples sent to vendor laboratories for analysis
D. SAMPLE LOG -IN
Samples that are delivered to Environmental Services sections for analysis will be logged
in on individual functional area login sheets. Refer to Appendix 1 for additional
information about sample login in Environmental Services Analytical Laboratory.
E. SAMPLE STORAGE
Samples are stored in individual functional areas. Refer to Appendix 1 for additional
information about sample storage in Environmental Services Analytical Laboratory areas.
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F. SAMPLE DISPOSAL
Samples and acid digested samples will be disposed in accordance with regulatory
requirements or Duke Energy guidelines. Refer to Appendix 1 for additional information
about sample disposal in Environmental Services Analytical Laboratory.
The disposal of performance evaluation/certification samples should be performed with
the approval of the section or functional area QA Officer, supervisor, or section manager
of the specific area. If the sample results are not within acceptance limits, the samples
will need to be saved until reanalysis can be performed as part of the corrective action
investigation.
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CHAPTER 11
REAGENTS AND CHEMICALS
The objective of this program is to prescribe minimal generic requirements that apply during
the acquisition of environmental samples from the time of collection until disposal. Topics
covered in this section includes: sample identity/traceability, sample storage, sample log -in,
and disposal. Refer to Appendix 1 for additional information on sample control in
Environmental Services Analytical Laboratory areas.
A. QUALITY
All chemicals shall be American Chemical Society Reagent Grade (AR) unless stated
otherwise by procedure. Vendor -prepared standards or reagents are acceptable for use as
specified by procedure. All standards shall be National Institute of Standards and
Technology (MIST) -traceable, where available. Trace metals grade acids shall be used for
metals analyses. These requirements shall be specified in the purchase orders for these
chemicals, where necessary.
B. LABORATORY PURE WATER
Environmental Services Analytical Laboratory will supply two analytical grades of pure
water. The first grade, designated as De -ionized (DI) or Demineralized water, is supplied
by the McGuire Nuclear Station and distributed through a discrete DI system. The second
grade is a high purity grade (e.g., Milli-Q® or Super-Q® or equivalent, produced by on -
site water purification systems or purchased by volume) and will have a minimum
resistivity of 10 megohms/cm at 25°C. Further specifications, if needed, will be stated
within individual procedures.
Water purification systems are maintained and maintenance activities documented as
directed in specific analytical procedures for each functional area listed at the end of this
section. If required, monthly and annual checks are performed as directed in specific
analytical procedures for each functional area.
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Relevant Procedures:
• Environmental Services Analytical Laboratory, 1011, "Maintenance of
Laboratory Water Purification System,"
C. REAGENTS/SOLUTIONS/STANDARDS
All reagents, solutions and standards shall be stored and handled in accordance with the
Chemical Hygiene Plan. Additional functional area requirements for handling, tracking,
labeling and storage are found in procedures. The person receiving a chemical shall
verify that it meets the requirements specified in Section A of this Chapter. All reagents,
solutions, or secondary standards will be prepared according to individual analytical
procedures. Once a chemical has been removed from its original container, it shall not be
returned to that container.
Minimum labeling requirements for purchased reagents and standards in addition to
original labeling include: date received, date opened, expiration date, and initials.
Minimum labeling requirements for prepared reagents and standards include
concentration, reagent name, preparation date, expiration date and preparer's initials.
Expiration dates for prepared reagents and standards shall be based on regulatory
requirements or standard reference procedure and will be specified in analytical
procedures or general quality control procedures for specific functional areas. With the
exception of Environmental Services Analytical Laboratory, all reagents and solutions
prepared fresh daily are labeled with concentration, reagent name, "daily" or the date
prepared and preparer's initials.
Other sections of Environmental Services are exempt from the above requirements for the
following reagents/chemicals when used as preservatives in biological specimen
containers:
• All solutions of ethanol and water
• All solutions of ethanol, water and rose bengal stain
• Mounting medium CMCP
• All solutions of formalin and water
• Preservative M3
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• All solutions of isopropyl alcohol and water
The certificate of analysis for all calibration and quality control standards shall be
retained in accordance with specific functional area procedures and the Records Retention
Schedule.
Relevant Procedures:
• Environmental Services Analytical Laboratory, 1024, "Receipt, Handling, and
Storage of Chemicals in the Laboratory"
• Environmental Services Analytical Laboratory, 2851, "Traceability and
Documentation of Standards and Reagents"
• Environmental Services Analytical Laboratory, 1002, "Preparation of Analytical
Standards"
D. STANDARD AND REAGENT CHEMICAL DISPOSAL
Chemical disposal shall be in accordance with the applicable Material Safety Data Sheet
(MSDS) instructions. The analyst shall refer to the MSDS or Chemical Fact Sheets for
information related to handling, disposal, and spillage of those chemicals involved in that
procedure. Any person unsure of the proper disposal process for a particular reagent,
sample, or waste chemical should consult the Chemical Hygiene Officer.
Relevant Procedure:
• Environmental Services Analytical Laboratory, 1025, "Management of Obsolete,
Surplus, and Expired Chemicals In The Laboratory"
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CHAPTER 12
PROCEDURES
A. GENERAL PROCEDURE REQUIREMENTS
A procedure is defined as a controlled set of written instructions, assembled in a specified
format that describes how to perform a task. Each functional area within Environmental
Services sections shall prepare written procedures specifying activities to be followed
whenever:
• Samples are collected, prepared or analyzed.
• The performance of the work activity affects the quality of reportable data and is
performed more than twice a year.
• Written procedures are required per the QA Program requirements or by
regulatory agencies.
Procedures shall be prepared for routine analytical functions and work processes.
Whenever the same equipment or instruments are used within a functional area for the
same purposes, identical procedures shall be adopted. Individuals performing procedures
designated as "Reference Use" shall have a controlled copy of the procedure present, and
follow it exactly as written. "Reference Use" procedure deviations without written
approval from the section manager or designee are prohibited. Procedures in
Environmental Services are designated as "Reference Use" when analyzing nuclear QA-1
related samples in a laboratory environment. Current nuclear QA-1 activities are diesel
fuel analyses and tech spec backup for reactor coolant analyses McGuire and Catawba
Nuclear Stations.
When an Analytical Lab procedure is used to analyze nuclear QA-1 related samples a
controlled copy of the procedure shall be present and the user shall perform the procedure
using step-by-step adherence unless flexibility is allowed by the procedure.
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Procedures designated "Information Use" should be accessible, but need not be present
when the task is performed. Performance of steps in an "Information Use" procedure
may be non -sequential provided the data and/or results are not affected. The user is
accountable for procedure conformance and responsible for verifying that any
uncontrolled copies of procedures are the current versions.
Supervisors or project leaders shall have the responsibility to assure all routine
analyses/work is performed using approved procedures. No data shall be released unless
produced using an approved procedure or approved by Environmental Services
management for release.
B. PROCEDURE REVIEW AND APPROVAL
As a minimum, new procedures shall be reviewed for accuracy and completeness, for QA
Program conformance and the approval of the section manager. Procedures shall be
reviewed at a minimum of once every five years.
Relevant Procedure:
• Environmental Services, 2876, "Procedure Preparation, Technical Review,
Revision, and Method Validation"
C. PROCEDURE PREPARATION
When possible, procedures shall be based on standard references from ASTM,
Environmental Protection Agency (EPA), American Industrial Hygiene Association
(AIHA), National Institute for Occupational Safety and Health (NIOSH), American
Public Health Association/American Water Works Association (APHA/AWWA), U.S.
Geological Survey (USGS) or other professional/regulatory agencies. Functional areas
shall determine the need for procedures and are responsible for the writing, distribution
and control of procedures.
Procedures shall be written in active voice, in step-by-step fashion and must be free of
ambiguity. In the development of procedures, references such as ASTM methods, EPA
methods, Standard Methods and manufacturers' manuals should be referenced for
pertinent information. The supervisor or project leader will have primary responsibility
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for writing and reviewing procedures. This responsibility may be delegated to other
competent individuals based on business needs and expertise.
Each procedure shall be assigned a unique identification number by the appropriate QA
Officer or designee using the numbering system in Appendix 5. A cover sheet with all
appropriate signatures is required for each procedure. As a minimum, the procedure
cover sheet (Appendix 5a) shall include the procedure title; procedure number; revision
number; dated signature of the primary reviewer*; dated, approval signature of the QA
Officer; dated, approval signature of the section manager; and the date the revision
becomes effective. SDQA and Chemical Hygiene approval shall be used as necessary or
required in each section. Procedure cover sheets shall designate procedure status as
"Reference Use", or "Information Use" as appropriate. The procedure cover sheet shall
not be paginated within the procedure.
The following sections are recommended for procedures. Additional sections may also
be included:
• Title of Procedure, Procedure Number - The title shall clearly identify the
procedure. The procedure number shall be a unique number as determined by the
functional area. The procedure number shall also identify any revisions through
use of a revision number.
• Purpose - Identifies the applicability and scope of the procedure.
• References - Citations consulted during procedure preparation including any
regulatory references, publications or other written material that may support the
procedure.
• Materials or Equipment - Identifies any equipment, instrumentation, or
materials required for performance of the procedure.
• Reagents (if applicable) - A list of reagents that are required. Applicable MSDS
and Stock Code numbers should be associated with each reagent.
• Limits and Precautions - Limiting factors for the procedure or equipment along
with safety or procedural cautions. Specific safety information and required PPE
shall appear (or be included as procedures are revised).
• Method - Detailed step-by-step directions for performing the procedure.
. A primary reviewer thoroughly reviews and revises a new procedure and signs the coversheet as "Primary
Reviewer".
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• Enclosures - Additional information. This may include drawings, maintenance
instructions, troubleshooting guides and other information not required in the
main body of the procedure or too lengthy for the procedure.
Relevant Procedure:
• Environmental Services, 2876, "Procedure Preparation, Technical Review,
Revision, and Method Validation"
D. PROCEDURE REVISION
Any procedure change shall be considered a revision and result in a change to the
procedure revision number and completion of a new coversheet and approvalst as
described in section C of this chapter. Hard copy procedures shall contain no handwritten
comments, notes or marks. No correction fluids (Liquid Paper(&, White Out®, etc.) shall
be used on any part of the procedure, including the cover sheet. All revisions shall be
made as typewritten changes.
An existing procedure may be used until a new procedure is written when a similar new
instrument is purchased for an analysis as long as the reference method/methods remain
the same. If the reference method is different, a procedure with a new procedure number
may be required.
Relevant Procedure:
• Environmental Services, 2876, "Procedure Preparation, Technical Review,
Revision, and Method Validation"
E. PROCEDURE RETIREMENT
When procedures are no longer used or are revised, they shall be superseded or retired by
destroying all copies except the master paper or electronic copy. The first page of master
paper copies shall be marked as "SUPERSEDED BY REVISION # if or "Retired".
Electronic master copies shall be designated as "SUPERSEDED BY REVISION #
t A primary reviewer thoroughly reviews and revises an existing procedure and signs or initials the coversheet
as "Primary Reviewer."
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if or "Retired" by electronic watermark or another manner within specific software.
Master copies of superseded or retired procedures shall be kept on file for historical
documentation by the QA Officer and the revised document shall become the new master
copy. Unique procedure numbers of retired procedures shall not be reused on another
procedure.
F. PROCEDURE CONTROL
Each functional area is responsible for controlling the distribution of its procedures.
Procedure copies may be made by the QA Officer or designee as described below:
• Master copy - The original copy of QA practices and procedures from which
controlled copies are made.
• Controlled copy - Photocopies made from the master copy. These copies are
clearly stamped "controlled copy." Copies are updated whenever changes are
made to the master copy and distributed only to controlled copy holders.
Electronic copies that are password protected or stored within protected
databases/LAN shares are considered controlled copies. Reprints of electronic
copies must be compared to controlled copies before use.
• Uncontrolled copy - A working copy that is clearly marked "uncontrolled copy",
will not be tracked or updated and must be verified by the user as the most current
revision before use.
Master copies of all procedures with approval signatures shall be maintained by the
applicable QA Officer or designee within each functional area in locked fireproof
cabinet(s) or stored on a secure server (with scanned coversheets showing approval
signatures). Copies of references not readily available (e.g., journal articles, symposium
notes, manufacturer procedures) shall be filed with the master copy of the procedure in the
procedure file or traceable through procedure documentation.
Controlled copies of procedures may be maintained electronically within controlled -access
network shares or databases. Controlled copies of procedures may be distributed either as
part of a complete set of procedures (procedure manual), or as an individual copy.
Individual, uniquely numbered copies will clearly be stamped or printed in ink "controlled
copy." The section or functional area QA Administrator or designee shall maintain a
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database or list indicating the number, functional area, and storage location (file cabinet,
office, or lab) of "controlled copy" procedures. The QA Officer shall distribute revisions
to each functional area supervisor or designee, and they shall revise their controlled copies
accordingly.
Uncontrolled or working copies of procedures may be used as long as the user has verified
that it is the current revision and the copy is clearly stamped or printed in ink "uncontrolled
copy". It shall be the individual's responsibility to ensure that any copy of a procedure is
the current revision before using it to collect data. Outdated, uncontrolled copies shall be
destroyed. Environmental Services Analytical Laboratory will use controlled copies of
procedures only.
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CHAPTER 13
TRAINING
A. QUALIFICATIONS
It is the responsibility of the section managers to ensure that each individual receives
appropriate documented training. Personnel are encouraged to maintain any pertinent
professional certifications or licenses.
B. TRAINING RECORDS
Training shall include procedure training, formal education, equivalent professional
experience, in-house programs and/or vendor supplied training, etc. Training records are
to be stored in a secure and stable environment. For nuclear -related training, groups may
contact the designated Nuclear Training group in charge of training records (e.g. CNS
Nuclear Training) to implement a process, update their nuclear training records on file, or
verify that the section or functional area's process for documenting training is sufficient.
Personnel shall update their training records annually or more frequently as needed. All
personnel shall be trained prior to the initial performance of any work activities.
C. QUALITY ASSURANCE PROGRAM TRAINING
The Environmental Services QA Administrator, section or functional area QA Officers,
section managers, or a designee shall provide initial training on the QA Program for new
employees. The QA Administrator or section or functional area QA Officers shall
communicate programmatic changes to all employees. All QA Program training and
program change communications shall be documented and retained with training records.
D. TRAINING REVIEW
Personnel or their supervisors shall review and update training records annually or more
frequently as needed. This review shall be documented and filed.
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Section managers should review personnel training records periodically and correct any
deficiencies. Project leaders should review the qualifications and pertinent training
records of any contract employees they hire, to ensure appropriate training has been
received prior to the performance of work.
E. TRAINING REQUIREMENTS
Functional areas should expand upon the specifics of training for their areas. Some
sections or functional areas may have standard training required of all employees, while
others may need to tailor the training to the individual by development of Individual
Training Plans (ITPs).
F. ENVIRONMENTAL SERVICES PROCEDURE TRAINING REQUIREMENTS
Procedures that result in reportable data shall be performed only by 1) qualified, trained
analysts who have been approved to perform the procedure or 2) personnel being trained
whose data sheet (analytical record) is reviewed and approved by a supervisor, project
leader, or qualified analyst. The supervisor, project leader, or qualified analyst shall be
available to answer questions during the performance of the procedure.
Section managers shall direct in-house employee procedure training and orientation of
new employees and contractors unless functional area training procedures exist.
Relevant Procedures:
■ Environmental Services, 2875, "Procedure Training, Qualification, and
Documentation using Training Tracking Enterprise Software"
■ Environmental Services Analytical Laboratory, 2866, "Employee Orientation"
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CHAPTER 14
LABORATORY QUALITY CONTROL
Quality control is an overall system of activities, the objective of which is "to fine tune and
maintain a measurement process in a desired state of stability and reproducibility" (Taylor,
1987) Quality control activities are performed to help ensure data validity. The
Environmental Services Analytical Laboratory area of Environmental Services follows
quality control activities that are specified in Appendix 1. All other functional areas in
Environmental Services follow quality control practices that are specified in procedures.
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CHAPTER 15
QUALITY ASSURANCE PROGRAM REVIEW
A. QUALITY PROGRAM REVIEW
Managers, QA Officers, and the QA Administrator shall review QA processes and related
QA documentation. The QA Administrator shall ensure that the Duke QA Topical
Report and Environmental Services Nuclear Departmental Interface Agreement is
reviewed annually or on an ongoing basis by Environmental Services managers or their
designees to ensure their continuing suitability, consistency, and effectiveness and to
implement necessary changes and improvements. The review may involve interviews
with customers, in-house personnel, certifying authorities, etc. The results of the review
shall be documented and shared with employees. Quality Program Reviews in
Environmental Services Analytical Lab shall include all elements from the following list.
Other areas of Environmental Services may include elements from the following list in
their Quality Program Reviews.
• The suitability of policies, procedures, and tools
• Quality reports from supervisors, scientists and project leaders
• The outcome of recent internal audits
• Corrective and preventive actions
• Assessments by external bodies
• The results of proficiency tests
• Changes in volume or type of work
• Client/customer feedback and complaints
• Staffing resources and training requirements
• Quality control/quality assurance activities
• Other relevant QA information.
Corrective or preventive actions that result from Quality Program reviews shall be
documented via a corrective action documentation process that is consistent among all
Environmental Services sections participating in this QA Program and communicated by
management. The QA Administrator, QA Officers and/or managers shall maintain
records of reviews and revisions.
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B. QA MANUAL REVIEW
Managers, QA Officers, and the QA Administrator shall review the Environmental
Services QA Manual and appendices annually to implement improvements and keep the
documents current. The QA Manual shall have a revision number and a Revision History
page that documents each revision. Each specific revision shall be documented with an
interim QA Manual revision memo to file that describes the revision in detail, includes a
date that the revision becomes effective, and includes approval signatures of the QA
Administrator and at least one QA Officer. These memos shall be distributed to each
controlled copy holder for inclusion in their manual. The QA Administrator shall
maintain a master file of all interim revision memos to file. The QA Manual will be
updated annually with changes from QA interim revision memos to file.
Any change to the QA Manual shall be considered a revision and result in a change of the
revision number. Hard copy QA Manuals and appendices shall contain no handwritten
comments, notes or marks. No correction fluids (Liquid Paper®, White Out®, etc.) shall
be used on any part of the QA Manual or appendices, including the Revision History
sheet. All QA document revisions shall be made as typewritten changes and the revision
documentation shall include the original signature of the individual making the revision.
Controlled copies of the QA Manual and appendices may be maintained in hard copy
format or electronically within controlled -access network shares or databases. Controlled
copies of the QA Manual and appendices may be distributed separately or as a complete
set. Individual, uniquely numbered controlled copies will clearly be stamped or printed in
ink "controlled copy." The QA Administrator shall maintain a list indicating the
person(s) to whom each controlled copy of the QA Manual and/or appendices were
assigned. The QA Administrator shall distribute revisions to persons assigned controlled
copies, and they shall revise their controlled copies accordingly.
Uncontrolled copies of the QA Manual and appendices may be used as long as they are
clearly stamped or printed in ink "uncontrolled copy". It shall be the individual's
responsibility to ensure that any copies of the QA Manual and/or appendices are the
current revisions before using as a reference. Outdated, uncontrolled copies shall be
destroyed.
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Master copies of the QA Manual with approval signatures and master copies of
appendices shall be maintained by the QA Administrator in a lockable fireproof cabinet.
When the QA Manual is revised, the respective master copy will be stamped in red
"SUPERSEDED BY REVISION # if or otherwise the master copy shall be clearly
identified as "superseded" if stored in a secure on-line database or file server. Superseded
master copies shall be kept on file for historical documentation by the QA Administrator.
The revised document shall become the new master copy and the Review / Revision
History sheet will be updated in the new master copy.
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CHAPTER 16
REPORT REVIEW AND APPROVAL
A. REVIEW AND APPROVAL OF REPORTS AND DATA RELEASES
Reports, memos (except as exempted; described in the following section) and technical
papers that include data, data summaries or conclusions based on Duke Energy
environmental or operational data resources shall undergo a thorough technical review by
in-house subject matter experts and/or other appropriate staff selected by the author
and/or the author's manager. Figure 16-1 illustrates the report review guideline that is
used in Environmental Services.
Each reviewer shall document in writing approval, qualification, or rejection of the
finalized reports and summary memos they review. Management shall document in
writing approval, qualification, or rejection of the finalized reports and summary memos.
These reviews shall be documented by completing Section 1 of a Report, Publication or
Presentation Review form (Section 1, Appendix 6). Completed form(s) from all principal
reviewers shall be maintained on file with the completed document.
For technical papers authored by Environmental Services personnel that are to be
submitted for publication or presented orally at meetings or conferences attended by
external audiences, further approval by a representative from the legal department, Duke
Energy Public Affairs, and/or departmental management may be required, at
management's discretion. These reviews and approvals shall be documented by
completing Section 2 of the Report, Publication or Presentation Review form (Section 2,
Appendix 6). Report, Publication or Presentation Review forms shall be maintained on
file with the completed presentation or publication.
Final approval of regulatory reports shall be documented on a Final Report Approval
form (Appendix 7) and filed with the completed report.
For data requests from external parties, prior to release of the data the applicable Data
Manager shall ensure that the release of written or electronic data complies with the
procedure outlined in the Duke Energy EHS Manual.
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B. EXEMPTIONS FROM REVIEW REQUIREMENTS
Some routine reports or communications (e.g., data listings or routine summaries sent to a
generating station on a periodic basis) may be exempted from the requirement for a
technical review. The decision to exempt a report (or certain classifications of reports or
memos) will be made at the discretion of the responsible section manager or supervisor.
Documentation of reports or memos (or certain classifications thereof) exempted from
review shall be maintained by management.
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Author SME(s) and \
functional area
writes 1 St Approved?
draft. manager reviews /
1 st draft.
, resoive wan autnor.
Complete
functional
No.
Author files review
area review
Publication?
documentation in
documentati
functional area files.
on (Section
1, Appendix.
6).
Yes.
Incorporate comments.
No.
Complete
Selected
publication review
reviewers
Approved?
form (Section 2,
review
Appendix. 6).
report.
Yes.
Author files publication
review documentation in
functional area files.
End.
Continue on next page.
Figure 16-1. Report Review Guideline.
Author incorporates
comments and
submits report for
publication.
Yes.
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Continued from previous page.
Regulatory
Yes.
Author(s) produce 2nd
Co-author(s)
review 2
Report?
draft.
d raft.
No.
End.
Managers
Report
and authors
1
coordinator or
Author(s)
review entire
lead author
incorporates
report.
combines
comments.
chapters.
Approved? No
(Only minor editorial
Yes. changes requested.)
Report coordinator or lead author
incorporates comments.
Report coordinator or lead author
incorporates comments and converts to
Adobe format.
IFinal report distributed to authors and I
customers.
Report coordinator or lead author files the
approval page and final report in paper or
electronic format.
End.
/ authors request changes.
Station/compliance
personnel review
report.
No. Resolve
Yes. N.
, with author.
Approved? js
Report coordinator or lead author
produces approval page
(Appendix 7).
IManagers and co-authors sign I
approval page.
1-The report coordinator role does not apply to every report. Check with your manager if you are unsure.
Figure 16-1. (continued)
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CHAPTER 17
VENDOR QUALIFICATION
Environmental Services management and employees must go through proper Duke Energy
channels for contracting work performed by vendors. Management will ensure that vendors
have met specific Duke Energy requirements. Management and project leaders are
responsible for assuring that any vendor that is employed is aware and adhering to all specific
QA expectations.
A. BLIND SAMPLES
1. Requests for Blind Samples
Blind samples, where available, will be sent to vendor labs along with regular
shipments as requested by the customer.
2. Results of Blind Samples
Results of blind samples will be documented and any deficiencies noted. Vendors
will be informed of deficiencies noted and requested to initiate corrective action. A
new blind sample will be sent when corrective action is completed
B. ON -SITE AUDITS OF VENDORS
Audits of vendors that support Environmental Services sections may be requested by
management, customers, or project leaders. Onsite audits will be performed when the
results of performance samples or blind samples indicate a trend of decreasing quality of
work by the vendor or upon request of the customer. Audit planning and scope will be
the responsibilities of section managers or their designees. Management is also
responsible for conducting the audit or assigning it to one or more qualified section
members. Personnel selected to participate because of their technical expertise may also
participate in the planning as well as the audit itself. Audit results including vendor QA
information and blind QC sample results will be documented and maintained for the life
of the facilities that are being supported by that particular vendor.
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C. ENVIRONMENTAL SERVICES REQUIRED DOCUMENTATION
All vendors performing scientific or analytical work on Nuclear safety -related or technical
specifications samples for the Nuclear Stations are required to be on the Nuclear
Approved Supplier List. Vendors performing scientific or analytical work on all other
types of samples should at a minimum provide the following information:
• Quality Assurance Program Manual
• Qualifications of management and supervision
• Results of the last two rounds of certification performance samples [such as Water
Pollution (WP), Water Supply (WS), state certification samples, etc.], when
available, or results from a third party round robin or PE program such as
APG PET, when certification is not available
• Copies of applicable state certifications
• Copies of recent external audit reports.
D. LEAD AUDITOR PREPARATION GUIDELINES FOR AUDITING A VENDOR
LABORATORY
Environmental Services employees may follow the guidelines below when preparing to
audit a vendor laboratory.
• Request copies of QA Manual, resumes of analysts, pertinent procedures, prior
audit reports, etc. before the audit.
• Prepare audit checklists from findings, deviations, good practices, etc. mentioned
in prior audit reports.
• Prepare audit checklists from vendor's QA requirements as stated in their QA
Manual.
• Prepare audit checklists from a sampling of vendor procedures.
• Note areas that may not meet/match our in-house QA requirements as stated in
our QA Manual.
• Select Duke Energy subject matter experts, as needed, to assist with the audit.
• Provide copies of pertinent vendor documents and/or checklists prepared for the
audit to subject matter experts who will assist with the audit.
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• Meet with Duke Energy subject matter experts to give specific assignments and
instructions.
• Randomly select procedure(s) to be performed by a vendor analyst during the
audit.
• Interview randomly selected vendor manager(s) to ascertain their level of
awareness and commitment to QA procedures and protocols.
• Meet with Duke Energy subject matter experts who assisted with the audit and
determine if the vendor's QA program and practices are acceptable and adequate
to justify continued use of that vendor. (This determination will probably rely on
subject matter expert opinions and observations.)
• Present findings to vendor lab management, etc., during the last day of the audit.
• Prepare audit report within a mutually agreeable timeframe that does not exceed
90 days.
• Request audit response within a mutually agreeable timeframe that does not
exceed 90 days.
• Meet with internal managers to go over the audit, audit report, and audit response
and make recommendations on future use of vendor.
• File audit documents in section or functional area document file.
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CHAPTER 18
DATA MANAGEMENT
A. DATA
1. Data Recording
Laboratory data and quality control records must be kept in indelible black ink. Data
recorded in a field environment where use of ink may produce illegible results may be
written in pencil. Once data has been entered on a datasheet or form it may not be erased,
obliterated, or page torn out. Any errors shall be struck through once, the correction
written beside, and initialed. If an entire page is in error, a large X shall be drawn across
the whole page and a new page shall be used for the correct data. An explanation shall be
written on the erroneous page and initialed.
Records of data collection and/or analyses that produce reportable (i.e., will be provided
to a client/customer - internal or external - in any form) data shall be stored in a
retrievable format. Data records shall include at a minimum:
• Project or client/customer name
• Procedure number and/or method reference
• Date of data collection/analysis (and time if applicable)
• Initials or names of collectors/analysts (initials in the collectors field following a
slash (/) denotes the individual(s) who served as the second analyst in verifying
identifications)
• Holding time, if applicable
• Unique equipment/instrument identification (e.g., instrument model number and
serial number, calibration number, etc.)
• Sample ID numbers or unique sample location ID
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2. Automated Data Acquisition and Recording
Data recording may be automated. Such data shall be validated for accuracy.
Modifications or corrections made shall be documented in writing, initialed, dated,
and retained.
3. Worksheets
Worksheets used to record data and calculations shall be initialed and dated by the
analyst. To document conformance with written approved procedures, all worksheets
shall be labeled with the procedure number(s).
4. Laboratory Notebooks
Laboratory notebooks are maintained for data acquired in laboratory quality control
procedures (i.e., media and reagent quality control, etc.). Data in notebooks shall be
dated and initialed by the analyst.
5. Validation of Data and Computer Programs
Data are either validated by the analyst, alternate designee, or may be subjected to a
computerized validation process. The validation of data must be documented and
traceable. Database users and/or administrators, where applicable, shall follow
practices that maintain the integrity of database records, limiting uploads to validated
data only. It is the project leader's responsibility to ensure that only valid data are
subsequently included in a database or reported.
Custom computer programs (i.e., those specifically developed by or for Duke Energy
personnel) to be employed in the analysis of, and subsequent reporting of results from
the analysis of validated data, shall be subject to an initial validation. Validation may
be assured and documented by a program user, or other appropriate designee. Output
of such custom computer programs, wherever practical, must be verified by
independent means; either manually by calculator operations, by reproducing the
calculation using alternate software, or by comparison of results with an existing, well
documented source.
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Modifications to custom computer programs that affect calculation techniques must
be fully documented by the programmer, including the date, a description of the
modification, and the name of the programmer making the modification. Program
validation and subsequent documentation are required where calculations are affected
by the modification.
6. Data Security
Critical data files, including standardized databases, shall be protected by restricted
access where practical. At least one backup copy shall be maintained for data used, or
intended for use in subsequent analyses or reports. Backup copies shall be maintained
off site (e.g., remote server backups or media storage), or on site in a fireproof storage
facility. Records shall be backed up, using methods designated by in-house
information technology providers and/or management, at a frequency that ensures any
potential loss is minimized. Data security measures other than these may be required
or implemented by company or corporate information technology providers.
B. SOFTWARE AND DATA QUALITY ASSURANCE
Data or software applications used for generating reportable information shall comply
with the Environmental Services SDQA Program. Excluded are general-purpose
commercial software applications (e.g. operating systems, compilers, spreadsheet
programs, word processors, etc.) that are market -proven and/or Company -supported.
Data used and/or generated by commercial software may require validation based upon
the intended business use (e.g. a SDQA Plan for EXCEL is not required, but a
spreadsheet developed using EXCEL that contains macros or formulas may need one).
Questions concerning SDQA should be directed to the section or functional area QA
Officer or the Environmental Services SDQA Coordinator.
C. DOCUMENT CONTROL
A document is defined as any written or pictorial information describing, defining,
specifying, reporting, or certifying activities, requirements, procedures, or results.
Document generation, use, and maintenance shall be handled in a controlled and
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systematic manner to provide identifiable and retrievable Environmental Services
documentation. Document control also includes procedures to ensure that all documents
clearly indicate the time period during which the procedure was active.
The purpose of document control is to provide identifiable and retrievable documentation
for Environmental Services personnel to use in performance of their required functions,
and to allow for verification that these functions are being properly performed.
1. Document Type
Documents can be divided into three categories: Project Records, Sample Data Records
and Quality Assurance Records. These categories include:
Project Records
• Field data sheets or collection records
• Study descriptions
• Project Reports and data releases
• Internal and external correspondence
Sample Data Records
• Data sheets
• Analysis reports
• Strip charts, chromatograms
• Sample collection (chain -of -custody forms) storage, disposal records
QA Records
• Notebooks
• Procedures and QA Manual
• QC charts
• Instrument inventory, maintenance and calibration records
• Personnel training records and resumes
• Method development records
• Method detection limit (MDL) records
• Certification records including audit reports
• PE records
• Corrective action records
• Employee signature files
• Vendor QA files
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• Comparability studies
2. Document Storage
Environmental Services project related files shall be maintained in approved fireproof
facilities, or stored electronically with off -site backup. Documents presented to
customers via a report or scientific study and not raw data are the QA documents and
are owned by our customers (PIP M-04-02364). It is our customer's responsibility to
store and retain such documents.
Specific storage requirements for Environmental Services documents are included
below.
a. Project Records
All hardcopy project records are stored in approved fireproof files. Electronic
project records are stored in secure on-line databases or Local Area Network
(LAN) shares.
b. Sample Data Records
All hard copies of data sheets, client/customer reports, and chain -of -custody
are stored in fireproof files. All data sheets removed from the files shall be
returned at the end of each work shift. Data sheets shall be filed in such a way
as to allow all "in -control' data for an individual work order to be easily
retrieved. Electronic sample data records are stored in secure on-line
databases or Local Area Network (LAN) shares. In the Analytical Laboratory,
client/customer reports will be kept electronically and uploaded biweekly to a
secure LAN share.
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The original instrument analysis records (raw electronic data files) for
analyses conducted under NELAC requirements shall be uploaded at least
monthly to the LAN following printout of the hard copy. These records
should be maintained for five years and then deleted.
Relevant Procedure:
Environmental Services Analytical Laboratory, 2872, "Standard Operating
Procedure for Filing Analytical Data"
c. QA Records
The following documents shall be stored in QA Files of each section or
functional area when printed:
■ Master copies of procedures and manuals (current and superseded)
■ Method development/method qualification records
■ Training records
■ Instrument and equipment calibration and maintenance
■ Certification/PE data
■ QC charts and records
■ Logbook inventory records
■ MDL records
■ Standard and reagent preparation records
■ Comparability studies
The following documents are stored electronically on shared servers that are
controlled by Duke Energy information technology organization.
■ Corrective actions
■ Instrument and equipment inventories
■ Standard and reagent receipt records
■ Employee resumes
■ Certification/PE data
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3. Long -Term Data Storage
All Project, Sample and Quality Assurance Records may be transferred to the onsite
long term storage vault or corporate storage at any time. The permanent transfer of
records into and out of the vault is documented on the Vault Record Inventory
(Appendix 8). The temporary borrowing of records from the vault is documented on
the Vault Check -Out Log (Appendix 9). Vault Record Inventories and the Vault
Check -Out Log shall be stored in notebooks inside the onsite long term storage vault.
All boxes must contain a completed Storage Box Contents form (Appendix 10) and
must be clearly labeled with the Record Number and a retention period.
4. Document Retention
Due to the nature of the work that is performed in different Environmental Services
functional areas and the specific needs of numerous client/customer departments and
facilities, records must be maintained for various periods of time. All Documents will
be retained in accordance with the Duke Energy Records Retention Schedule. Listed
below are some specific retention and disposal requirements.
■ Strip charts shall be maintained for five years and then destroyed.
■ Data generated by the Fuels functional area during routine coal analysis shall
be maintained as hard copy original data for three years then destroyed.
Permanent storage of coal data will be on the Comtrac computer system and
LIMS.
■ Personnel training records shall be retained for the duration of employment
and three years following termination of employment. Hard copy records will
be stored in fire-resistant files.
■ Equipment calibration and maintenance records shall be stored for the life of
the facility where it is used.
Each section or functional area is responsible for documenting the movement and
destruction of records.
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D. METEOROLOGICAL DATA QUALITY ASSURANCE
Hourly averaged meteorological data from the previous day is automatically down -loaded
from the onsite datalogger at the meteorological tower by an offsite data management
computer within the Environmental Monitoring group at Dukes Environmental Center
routinely. The Environmental Monitoring group performs reviews of the hourly data for
quality assurance purposes. The hourly data and QA edits are then reviewed monthly by
a Certified Consulting Meteorologist within the Meteorology group and signed off, before
final edits are made and the quality assured data is archived by Environmental
Monitoring. This offsite historical archive of the nuclear station's hourly meteorological
data is maintained for the life of the plant, and is accessible via Dukes network servers.
The historical, quality assured meteorological data archive is used to provide
meteorological inputs to air dispersion models, supporting Radiological Engineering's
design basis accident analyses (e.g. control room habitability and offsite impacts) and the
station's Offsite Dose Calculation Manual. Annual air dispersion modeling is also
performed by Dukes Meteorology group for Radiation Protection's annual radiological
effluent release report, as well as assessment of long-term trends in the station's
meteorological data. Since design basis accident analyses impact plant operability and
QA-Condition 1 systems, the meteorological data from the archive must be checked a
third time, prior to air dispersion modeling in support of Radiological Engineering, to
meet SDQA Category B requirements, as specified by Nuclear Engineering management.
Real-time meteorological data is used by emergency response personnel in field
monitoring and dose assessment areas during an event, to track a gaseous plume and
develop offsite protective action recommendations for the state and county emergency
coordinators. Procedures for use of the meteorological data under accident conditions
(i.e. conditions covered by the Emergency Plan) are also controlled by the pertinent
portions of Dukes Appendix B Quality Assurance Program and Emergency Response
procedures. Real-time data from the meteorological system for emergency response
applications is SDQA Category C. Emergency response personnel should always be
mindful of any status flags on the real-time data channels displayed, or when used as
input to air dispersion models. Verification of the meteorological data for consistency
with an independent source is a good quality assurance practice, and can help ascertain
how onsite conditions may differ from offsite conditions (e.g. wind direction, wind
speeds, temperatures, and precipitation).
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CHAPTER 19
CORRECTIVE ACTION
A. PURPOSE AND SCOPE
Conditions adverse to quality shall be promptly identified and corrective action taken.
Corrective action may be initiated by any section member as the result of unacceptable
quality control results, equipment malfunction, a chronic problem such as unusual quality
trends, the result of an audit or management review, etc. Preventive corrective action
may be initiated by any section member as the result of identification of potential sources
of nonconformance, needed improvements, etc. All corrective actions shall be well
documented from initiation through resolution and implementation.
B. DOCUMENTATION
Management shall implement a corrective action documentation process that is consistent
throughout Environmental Services. All corrective action documentation shall include at
a minimum:
■ Statement of problem or potential source of nonconformance
■ Assignment of problem investigation and resolution to an individual
■ Target completion date
■ Statement of final resolution
■ Management approval
C. CORRECTIVE ACTION PROCEDURES
Specific procedures may be written to describe the corrective action process in each
section or functional area.
Relevant Procedure:
■ Environmental Services Analytical Laboratory, 2874, "Corrective Action Using
the Incidents Module of eTRAC"
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CHAPTER 20
AUDITS
A. PURPOSE
The purpose of an audit is to provide an independent evaluation of processes and
performance, and to ensure that the organization meets or exceeds requirements of
regulatory agencies, certifying organizations, and this Quality Assurance Program.
B. INTERNAL AUDITS
Environmental Services management shall arrange for annual audits of group activities to
verify that operations continue to comply with the requirements of the stated quality
objectives.
Audits may be performed by Environmental Services managers or their designee(s).
Any audit findings or deviations which cast doubt on the correctness or validity of the
information audited shall be examined and corrective actions employed. Any
client/customer whose work is affected shall be notified immediately in writing.
Findings, deviations, and corrective actions shall be documented by using a corrective
action documentation process that is consistent throughout Environmental Services
sections and communicated by management. Any corrective action process shall adhere
to the requirements of Chapter 19, "Corrective Action," of this manual.
Findings, deviations, and corrective actions shall be addressed within a time period that is
established between the auditor and audited organization.
C. EXTERNAL AUDITS
External audits are those performed by groups or agencies outside of Environmental
Services sections and Duke Energy. These audits may be requested by a functional area
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or mandated by a certifying body. State agencies or certifying authorities usually perform
external audits.
Findings, deviations, and corrective actions shall be documented by using a corrective
action process that is consistent throughout Environmental Services sections and
communicated by management. Findings and deviations that are discovered during an
external audit shall be addressed and corrective actions employed within a specified time
period as defined by the auditing authority.
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CHAPTER 21
ACRONYMS AND GLOSSARY
A. ACRONYMS
1. AIHA - American Industrial Hygiene Association
2. APG - Analytical Products Group
3. APG PET - Analytical Products Group Performance Evaluation Testing
4. AR - American Chemical Society Reagent Grade
5. ASHRAE - American Society of Heating, Refrigerating and Air -Conditioning
Engineers
6. ASTM - American Society for Testing and Materials
7. APHA - American Public Health Association
8. AWWA - American Water Works Association
9. BFB - 4-bromofluorobenzene
10. BOD - Biological Oxygen Demand
11. CCB - Continuing Calibration Blank
12. CCC - Calibration Check Compounds
13. CCV - Continuing Calibration Verification
14. DEP - Duke Energy Progress
15. DFTPP - Decafluorotriphenylphosphine
16. DI - De -ionized
17. DMRQA - Discharge Monitoring Report Quality Assurance
18. EHS - Environment, Health and Safety
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19. ELAP - Environmental Laboratory Accreditation Program
20. ELPAT - Environmental Lead Proficiency Analytical Testing
21. EM - Electromagnetic
22. EMPAT - Environmental Microbiology Proficiency Analytical Testing
23. EPA - Environmental Protection Agency
24. ERA - Environmental Resources Association
25. ES - Environmental Services
26. ESQAM - Environmental Services Quality Assurance Manual
27. FDEP - Florida Department of Environmental Protection
28. FMS - Fuel Management System
29. GC - Gas Chromatograph
30. GUMS - Gas Chromatograph/Mass Spectrometer
31. HEPA - High Efficiency Particulate Air
32. ICB - Initial Calibration Blank
33. ICV - Initial Calibration Verification
34. IDL - Instrument Detection Limit
35. LAN - Local Area Network
36. LCS - Laboratory Control Sample
37. LIMS - Laboratory Information Management System
38. MB - Method Blank
39. MCE - Mixed Cellulose Ester
40. MDL - Method Detection Limit
41. MPN - Most Probable Number
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42. MS - Mass Spectrometry
43. MSD - Matrix Spike Duplicate
44. MSDS - Material Safety Data Sheet
45. MUR - Method Update Rule
46. NCDENR - North Carolina Department of Environment and Natural Resources
47. NCDENR DWQ - North Carolina Department of Environment and Natural
Resources, Division of Water Quality
48. NCDHHS - North Carolina Department of Health and Human Services
49. NELAC - National Environmental Laboratory Accreditation Conference
50. NELAP - National Environmental Laboratory Accreditation Program
51. NIOSH - National Institute for Occupational Safety and Health
52. NIST - National Institute of Standards and Technology
53. NPDES - National Pollutant Discharge Elimination System
54. NVLAP - National Voluntary Laboratory Accreditation Program
55. PAT - Proficiency Analytical Testing
56. PCB - Polychlorinated biphenyls
57. PCM - Phase Contrast Microscopy
58. PE - Performance Evaluation
59. PET - Performance Evaluation Testing
60. PLM - Polarized Light Microscopy
61. PPE - Personal Protective Equipment
62. PT - Proficiency Testing
63. QA - Quality Assurance
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64. QA/QC - Quality Assurance/Quality Control
65. QC - Quality Control
66. RCL - Radiochemistry Laboratory
67. RCF - Refractive Ceramic Fiber
68. RSD - Relative Standard Deviation
69. RTD - Resistance Temperature Detector
70. RTI - Research Triangle Institute
71. RWP — Radiation Work Permit
72. SCDHEC - South Carolina Department of Health and Environmental Control
73. SD - Sample Duplicate
74. SDQA - Software and Data Quality Assurance
75. SDWA - Safe Drinking Water Act
76. SPCC - System Performance Check Compounds
77. SPOC - Single Point of Contact
78. SRM - Standard Reference Materials
79. TLD Thermoluminescent dosimeter
80. TSS - Total Suspended Solids
81. WP - Water Pollution
82. WS - Water Supply
B. GLOSSARY
The following definitions are applicable to terms used in this manual:
Accuracy - The degree of agreement of a measured value with the true or expected
value of a standard.
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Analyst - Employee who is skilled in a particular laboratory function.
Audit - A documented activity performed in accordance with written procedures or
checklists to verify, by examination and evaluation of objective evidence, that
applicable elements of the quality assurance program have been developed,
documented, and effectively implemented in accordance with specified requirements.
Audit process - The sequence of events that begins with notification of the activity to
be audited and ends with the audit closure letter.
Batch - Samples that are prepared and/or analyzed together with the same process and
personnel, using the same lot(s) of reagents. A preparation batch is composed of one
to 20 samples of the same matrix, meeting the above mentioned criteria and with a
maximum time between the start of processing of the first and last sample in the batch
to be 24 hours. An analytical batch is composed of prepared samples (extracts,
digestates or concentrates) which are analyzed together as a group by the same
analyst. An analytical batch can include prepared samples originating from various
matrices and can exceed 20 samples.
Bias - Consistent deviation of measured values from the true value, caused by
systematic error(s) in a procedure.
Blind samples - quality control known samples that appear as normal samples to a
vendor.
Calibration - Comparison of a measurement standard or instrument with another
standard or instrument to report, or eliminate by adjustment, any variation (deviation)
in the accuracy of the item being compared.
Case Narrative - Documentation of analytical problem or out -of -control event that
may have occurred with samples, instrumentation, data and/or quality control,
submitted with data reports to assist the client/customer in properly interpreting
analytical results.
Chemical Fact Sheets - Duke Energy program administered by the Environment
Health and Safety organization that includes MSDS information on chemicals within
Duke Energy's Commodities System.
Chemical Hygiene Officer - Employee who is responsible for administering the
Chemical Hygiene Plan.
Chemical Hygiene Plan - Duke Energy McGuire Island Environmental Center plan
to safeguard employees against short and long-term health effects associated with
specific chemicals through education about potential hazards of chemicals used in
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laboratories. Written to comply with Federal Register 29CFR1910, subpart Z,
identified as Section 1910.1450.
Comparability study - A study to determine whether a valid comparison can be
made between data collected using two different procedures.
Conformance - An affirmative indication or judgment that a product or service has
met the requirements of the relevant specification, contract, or regulation; also, the
state of meeting the requirements.
Consultant — A professional who provides expert advice or services and who is not
under direct supervision of a Duke Energy supervisor or manager.
Contract employee - An individual who is employed by and paid by another
company for services to Duke Energy during a specified period of time and under the
direct supervision of a Duke Energy supervisor or manager.
Controlled copy - A copy of a document that receives the same revisions as the
master copy. Controlled copies are issued to a limited number of individuals.
Revisions are issued to each controlled copy holder as they are made. Photocopies
and other reproductions of these documents may be allowed in some functional areas,
however, they are considered working and/or uncontrolled copies and must be
destroyed after each use or verified with the master copy prior to reuse.
Corrective Action - The act of adjusting a system or process that is out of
conformance with a requirement in order to bring it back into conformance.
Data Management - All activities involved in recording, storing, processing, and
manipulating data.
Data Manager - The Duke Energy employee (typically a manager or supervisor) who
is responsible for the collection and maintenance of the data being requested. The
Data Manager must ensure that the data request is handled in accordance with the
Duke Energy EHS Manual Chapter "Data Request and Release".
Data reviewer - An individual who verifies calculations, analytical results, or other
forms of data.
Document - Any written or pictorial information describing, defining, specifying,
reporting, or certifying activities, requirements, procedures, or results.
Documentation - Records and documents which encompass the system of preparing
written or pictorial information describing, defining, specifying, reporting, or
certifying the completion and/or accuracy of activities, requirements, procedures, or
results.
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Duplicate - One of two separate samples taken from the same source (i.e., in separate
containers and analyzed independently).
EnRad - Duke Energy Nuclear Generation work group that performs radiological
analyses.
Error - An incorrect entry of any kind.
Finding - The failure to develop or implement effectively any applicable element of
the quality assurance program. A finding that results from an audit will require a
written response.
Functional area —work group formed on the basis of work activities performed.
Functional areas are generally led by a manager who reports to and Environmental
Services director.
Good practice - An activity that promotes the success of the organization but is not
tied into a procedure or a regulation.
Holding time - The number of days or hours between the time of collection and time
of analysis or sample preparation, as appropriate.
Information use - Procedure should be accessible, but need not be present when
performed. Performance of steps in an "INFORMATION USE" procedure may be
non -sequential provided that all steps are performed and the data and/or results are
not affected.
Major revision - A change of a procedure other than correction of typographical
errors or clarification of existing requirements.
Master copy - The original copy of QA practices and procedures from which
controlled copies are made.
Method Blank - A clean sample processed simultaneously with and under the same
conditions (digested) as samples containing an analyte of interest through all steps of
the analytical procedure.
Method Detection Limit - The minimum concentration of a substance that can be
measured and reported with 99% confidence that the value is above zero.
Minor revision - Handwritten modifications to procedures or text which correct
typographical errors or clarify existing requirements.
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Non -routine study - A study which is usually not required by regulatory agencies or
management. Non -routine studies usually originate to investigate specific issues.
Observation - An item identified during the course of the audit which is not a
conformance issue with licensing requirements or QA procedures but is an area where
opportunity for improvement is noted. Management should evaluate the necessity for
follow-up or corrective action.
Precision - The variability of individual results of replicate measurements.
Procedure - A controlled set of written instructions that describe how to perform a
task.
Project - Functional area work done to accomplish particular objectives for a
customer.
Project leader - Employee who is ultimately responsible for a particular project.
QA Administrator - Designated member of the organization who is responsible for
oversight of the Environmental Services QA Program. Designation is made by the
director(s).
QA Officer - Designated member of the organization who is responsible for the
Quality Assurance Program of a section or functional area such as the Analytical
Laboratory. Such designations are generally made by managers.
Quality Assurance - Planned activities that provide assurance of effective quality
control.
Quality Assurance Plan - A written plan (typically in the form of a manual) that
contains quality policy information and describes the quality system of an
organization.
Quality control - An overall system of activities, the objective of which is "to fine
tune and maintain a measurement process in a desired state of stability and
reproducibility."
(Taylor, 1987)
Quarterly - Every three months, plus or minus fifteen days.
Reagent Blank - A sample consisting of reagent(s), without the target analyte or
sample matrix, introduced into the analytical procedure at the appropriate point and
carried through all subsequent steps to determine the contribution of the reagents and
of the involved analytical steps to error in the observed value.
Environmental Services QA Manual (revision 8) Page 21-8 of 10
Effective 11/07/2013

Recommendation - A suggestion that could improve an already adequate program.
Record - Recorded information that is useful in the operation of the organization.
Records management - The scientific and systematic control of all records that are
required for conducting business within an organization. The steps include the
creation or receipt of records, processing, distribution, organization, storage, retrieval,
and ultimate disposition.
Records Retention Schedule - A comprehensive list of records, indicating for each
the maintenance time and when such records may be reviewed for purging or archival
retention.
Recovery - Ratio of a determined concentration to an expected concentration for a
spiked sample or reference material (usually expressed as a percentage).
Reference use - Controlled copy of procedure must be present, open, and be
referenced at least once during the performance of the procedure. (refer to procedure
2876).
Relative Percent Difference - The absolute difference between two measurements
divided by the mean of the measurements, and multiplied by 100.
Replicate - One of two or more aliquots taken from the same container and analyzed
independently.
Retention period - The time records must be kept according to legal and/or
organizational requirements.
SDQA Coordinator — Environmental Services employee who is responsible for
ensuring that SDQA requirements are implemented in Environmental Services.
Sample - A small part of a substance (e.g. water, etc.) or population (e.g. fish,
benthos, etc.) that is logged -in to a functional area for further analyses.
"Shall" - The use of "shall" mandates that instruction, it must be followed.
"Should" - The use of "should" means highly recommended but not required.
Spike - Addition of a known volume and known concentration of an analyte to a
known volume of sample.
Standards Laboratory - Duke Energy Nuclear Generation work group that provides
NIST calibrations.
Environmental Services QA Manual (revision 8) Page 21-9 of 10
Effective 11/07/2013

Stock code - Organized system of letters, numbers and characters that represent items
in a supply.
Uncontrolled copy - A copy that is clearly marked "uncontrolled copy" and will not
be tracked or updated.
Variance - Any difference from a regulatory procedure.
Vendor — A company that sells goods or services.
Environmental Services QA Manual (revision 8) Page 21-10 of 10
Effective 11/07/2013

LITERATURE CITED
American Public Health Association (APHA); American Water Works Association; Water
Environment Federation. 1998. Standard methods for the examination of water and
wastewater. 201h Edition. APHA, Washington, DC.
10 CFR 50, Appendix B, Quality Assurance Criteria for Nuclear Power Plants.
AIHA, AIHA LQAP Policy Document, January 2004.
APHA, Standard Methods for the Examination of Water and Wastewater, 20th Ed. APHA,
Washington, DC, 1998.
Duke Energy Corporation, Duke Energy Environment, Health & Safety Manual (online
document).
Duke Energy Corporation, Duke Energy Records Retention Schedule Database, (online
document).
Duke Energy Corporation, Analytical Laboratory Services, Quality Assurance Program,
February 2003.
Duke Power Company, Electric System Support, Scientific Services Section, Fish Team Quality
Assurance Program, 1996.
Duke Power Company, Group Environment, Health and Safety, Scientific Services Section,
Environmental Chemistry Team Quality Assurance Program, July 16, 1998.
Duke Power Company, Group Environment, Health and Safety, Scientific Services Section,
Aquatic Ecology Team Quality Assurance Program, March 8, 1999.
Duke Power Company, Engineering and Compliance Services, Quality Assurance Manual, July
19, 2002.
Duke Power Company, EHS Software and Data Quality Control, January 2004.
Duke Power Company, EHS, Environmental Engineering, Nuclear Quality Assurance Manual,
2004.
NELAC, Quality System, 2003.
Taylor, J. K., Quality Assurance of Chemical Measurements, CRC Press, Inc, 1987.
USEPA, Manual for Certification of Laboratories Analyzing Drinking Water, 4th Edition, 1997.
Environmental Services QA Manual (revision 8) Page L-1 of 2
Effective 11/07/2013

USEPA, Manual for Certification of Laboratories Analyzing Drinking Water, 5th Edition, 2005
Environmental Services QA Manual (revision 8) Page L-2 of 2
Effective 11/07/2013

Appendix 1. Additional Information for Environmental Services
Analytical Laboratory.
1. INTRODUCTION
The objective of Duke Energy's Environmental Services Analytical Laboratory is to
provide accurate analytical data that is legally defensible. We will accomplish this
objective by adhering to all aspects of this QA Program as describe in this manual and
all applicable appendices.
2. SCOPE
This QA Program is intended to meet the requirement of the environmental laboratory
certification programs for the states in which we are certified, NELAP and 10 CFR 50
Appendix B.
3. CODE OF ETHICS
Environmental Services Analytical Laboratory guiding principles:
• To produce results that are technically sound and legally defensible;
• To assert competency only for work for which adequate equipment and personnel
are available;
• To present services in a confidential, honest, and forthright manner;
• To have a clear understanding with the client/customer as to the extent and kind of
services to be rendered;
• To provide employees with training and an understanding of the ethical and
quality standards required in this industry;
• To operate facilities in a manner that protects the environment and the health and
safety of employees and the public;
• To obey all pertinent federal, state, and local laws and regulations;
• To continually improve product quality and service delivery; and
• To deal openly, honestly, and fairly in all business and financial matters with
employees, clients/customers and the public.
Appendix 1 Environmental Services QA Manual (revision 8) Page A-1 of 26
Effective 11/07/2013

We have developed a proactive program for prevention and detection of improper,
unethical, or illegal actions. Components of this program include: documented
training on the Duke Energy Code of Business Ethics and this QA Program; internal
proficiency testing (single and double blind); data audits by the section or functional
area QA Officer and post -analysis data review by scientists/engineers and other
qualified analysts; analyst notation and sign -off on manual integration changes to
data; and a list (below) identifying improper, unethical, or illegal laboratory and
instrument manipulation practices.
Improper actions are defined as deviations from contract -specified or method -
specified analytical practices and may be intentional or unintentional. Unethical or
illegal actions are defined as the deliberate falsification of analytical or quality
assurance results, where failed method or contractual requirements are made to appear
acceptable.
Examples of improper, unethical, or illegal practices are identified below:
• Improper use of manual integrations to meet calibration or method QC criteria (e.
g., peak shaving or peak enhancement are considered improper, unethical, or
illegal actions if performed solely to meet QC requirements);
• Intentional misrepresentation of the date or time of analysis (e.g., intentionally
resetting a computer system's or instrument's date and/or time to make it appear
that a time/date requirement was met);
• Falsification of results to meet method requirements;
• Reporting of results without analyses to support;
• Selective exclusion of data to meet QC criteria (e.g., method detection limit
results dropped without technical or statistical justification);
• Misrepresentation of laboratory performance by presenting calibration data or QC
limits within data reports that are not linked to the data set reported, or QC control
limits presented that are not used for batch control;
• Unwarranted manipulation of computer software (e.g., improper background
subtraction to meet ion abundance criteria for GC/MS tuning, chromatographic
baseline manipulations);
• Improper alteration of analytical conditions (e.g., modifying electromagnetic (EM)
voltage, changing GC temperature program to shorter analytical run time) from
standard analysis to sample analysis;
• Misrepresentation of QC samples (e.g., adding surrogates after sample extraction,
omitting sample preparation steps for QC samples, over -spiking or under -
spiking);
• Substituting invalid calibration data with valid data from a different time so that
the analysis appears to be successful;
• Reporting results from the analysis of one sample for those of another, and
• Concealing a known analytical or sample problem as well as concealing a known
ethical problem.
Appendix 1 Environmental Services QA Manual (revision 8) Page A-2 of 26
Effective 11/07/2013

Intentional improper actions, unethical or illegal action will result in a detailed
investigation per Duke Energy Human Resources Corrective Action Policy that could
lead to serious consequences including verbal/written warnings or discharge depending
on the seriousness of the infraction.
During the annual training on the QA manual, the QA officer will review the Code of
Ethics section of the QA manual with all employees. Upon completion of the training, all
employees will initial and date the Annual QA Manual/Code of Ethics procedure training
form. In addition to the annual training, verification of data integrity will be conducted
during internal audits as well as periodic inspection of the lab by area managers. These
items are covered in Appendix 1 — Chapter 20, Audits.
4. QUALITY ASSURANCE RESPONSIBILITIES AND
ORGANIZATION
A. Quality Assurance Responsibilities and Organization
The Environmental Services Analytical Laboratory is divided into three groups
(Central Fuels, Inorganics/Metals, and Customer Support) which include five
functional areas (Inorganic, Coal, Fuels, Trace Metals, and Customer Support).
Each group includes a supervisor, 1-2 exempt personnel and 3-6 non-exempt
personnel. The supervisors of each group, an administrative assistant and the QA
Officer report directly to the Environmental Services Analytical Laboratory
Manager.
The responsibilities of the Environmental Services Analytical Laboratory
Manager and group supervisors are covered in QA manual Section 4.0. Exempt
staff responsibilities include analytical method development, special projects, data
review, providing specialized technical expertise and client/customer contact
interface. They may also conduct analyses as needed. The non-exempt staff
responsibilities include performing the various tasks associated with the routine
operation of Environmental Services Analytical Laboratory and generating
accurate and complete data. They may also assist in method development and
provide technical expertise. All Environmental Services Analytical Laboratory
groups are responsible for adhering to all QA/QC procedures, including
documenting training, performing MDL/Instrument detection limit (IDL) as
required by procedure, generating, investigating and responding to all corrective
actions in a timely matter, ensuring that all equipment and instruments are
properly maintained and calibrated, investigating and properly documenting all
failed QC parameters.
The Central Fuels group includes the functional areas of Coal and Oil. This group
is responsible for sample receipt, log -in, sample preparation, sample analysis,
Appendix 1 Environmental Services QA Manual (revision 8) Page A-3 of 26
Effective 11/07/2013

customer contact, data review and data reporting for all samples that require coal
and oil analyses.
The Inorganic/Metals group is responsible for the preparation, analysis and data
review of all samples that require trace metals analyses. Additionally, this group
is responsible for the preparation, analysis and data review of all samples that
require inorganic analyses.
The Customer Support group is responsible for client/customer interface, ensuring
sample integrity, initiating and closing chain -of -custody records, sample receipt
and log -in, and report generation for inorganic, metals, and radiochemistry
samples. This group also does some reporting for coal and oil analyses and is also
responsible for shipping and receiving, ordering supplies and maintaining vendor
contracts. Customer Support is also responsible for vendor lab management and
Laboratory Information Management System (LIMS) administration and
maintenance.
B. Personnel Qualifications
Duke Energy's Environmental Services Analytical Laboratory retains personnel
with a variety of backgrounds to accomplish its mission. All employees receive
laboratory training to complement previous laboratory experience. Job
classifications within the Environmental Services Analytical Laboratory meet
education and experience qualifications set forth by the North Carolina
Department of Environment and Natural Resources (Title 15A NCAC 2H .0801-
.0810), the South Carolina Department of Health and Environmental Control, and
NELAP.
Specific qualifications for the various positions may be found in the Duke Energy
Position Guides and Position Analyses. In addition, in-house training programs
and vendor training enhance basic education and experience requirements by
providing additional information on technical subjects, safety, quality assurance,
and supervisory and managerial techniques.
C. Commercial Grade Testin_q Inspectors
Personnel approving analyses for the Commercial Grade Testing program are
certified as Chemical Inspectors, as required by Duke Energy Nuclear Supply
Chain QA Procedure SCD-310 (Materials Inspector/Tester Training and
Certification). They must meet the applicable requirements relating to the
following numbers:
1. Education (310.4.8) (minimum high school graduation or GED equivalent),
2. Experience (310.4.8) (minimum six months of related experience in
equivalent inspection, examination, or testing activities),
Appendix 1 Environmental Services QA Manual (revision 8) Page A-4 of 26
Effective 11/07/2013

3. On-the-job participation in the category (310-Appendix C) (training on
specific Commercial Grade Testing procedures),
4. Capability Demonstration (310-Appendix C) (satisfactory performance of
procedure for manager or designee),
5. Physical Requirements (310.4.10) (eye examinations for near distance acuity
and color differentiation), and
A list of procedures relating to the Commercial Grade Testing program, and a list
of qualified Inspectors, shall be maintained and updated periodically by the
Laboratory QA Officer.
5. PROJECTS
No additional information.
6. CERTIFICATIONS AND INTER -LABORATORY QUALITY
ASSURANCE PROGRAMS
The current inter -laboratory QA programs in Environmental Services Analytical
Laboratory are listed in Appendix 4.
7. WORK PLACE
No additional information.
8. HOUSKEEPING
No additional information.
Appendix 1 Environmental Services QA Manual (revision 8) Page A-5 of 26
Effective 11/07/2013

9. INSTRUMENTATION AND EQUIPMENT
A. Ovens, Waterbaths, and Refrigerators
Each workday that an incubator, oven, waterbath, or refrigerator in Environmental
Services Analytical Laboratory is used to store a sample or process an analysis,
temperature (and pressure, if applicable) shall be checked, recorded in a log or on
the analytical data sheet, and initialed. [Due to exposure concerns, the
radiochemistry functional area refrigerator will be monitored only when
regulatory samples (e.g., NPDES) are stored in it.]
The temperatures of refrigerators in Environmental Services Analytical
Laboratory are recorded once per day. If temperature of a refrigerator is <1 or >
6.0 °C, adjust temperature control. If not 1-6.0 °C within 4 hours, move samples
to another refrigerator. If temperature exceeds 10°C, move the samples, inventory
the samples, and inform clients/customers, supervisors, project leaders, and QA
Officer. Record the sample inventory and a description of the problem in a memo
to the QA Officer. All corrective action performed when the temperature is
outside of 1-6.0 °C shall be recorded in the Refrigerator Log.
B. Temperature Device Calibrations
Calibration of thermometers by Environmental Services Analytical Laboratory
personnel will be conducted according to procedure 2871, "Calibration
Verification of Thermometers." The calibration frequency will not exceed one
year.
Thermometers used as reference standards shall be used for calibration only and
for no other purpose, unless it can be demonstrated that their performance as
reference standards have not been invalidated.
Temperature readings for storage or analyses of regulatory conformance samples
shall be corrected using the calibration values from the Calibration Report or the
Environmental Services Analytical Laboratory calibration check. For example, if
the Report or calibration check indicates that a thermometer used for refrigerator
monitoring reads 0.3°C low at 4°C, add 0.3°C to any reading from that
thermometer before recording in the temperature log.
C. Mechanical Pipettes
Calibration of mechanical pipettes in Environmental Services Analytical
Laboratory shall be checked according to Procedure 2800 "Microliter Pipette
Calibration Check."
Appendix 1 Environmental Services QA Manual (revision 8) Page A-6 of 26
Effective 11/07/2013

10. SAMPLE CONTROL
A. Sample Receipt
All Environmental Services Analytical Laboratory samples except coal and oil
shall be received according to Procedure 2853, "Sample Receipt, Login, Storage,
Distribution, and Disposal." Environmental Services Analytical Laboratory
Samples that are sent to vendor laboratories for analysis will be handled according
to Procedure 2867, "Subcontracting Analytical Services." All coal samples shall
be received according to Procedure 2863. All oil samples shall be received
according to Procedure 2864. Radioactive samples that require Environmental
Services Analytical Laboratory analyses are received by EnRad.
Environmental Services Analytical Laboratory, Customer Support will ensure that
environmental sample collectors have appropriate sample containers and chemical
preservatives when samples are to be delivered to Environmental Services
Analytical Laboratory for analysis. They will also verify that the signature of the
collector is recorded on the chain -of -custody form that accompanies all samples.
Preservation and holding times of all groundwater, wastewater, and regulatory
surface water samples will comply with requirements of 40 CFR 136 Table H (4).
See Table 10-1 for a summary of sampling and preservation requirements.
Analysis request/chain-of-custody forms will be filed in accordance with
Procedure 2872, "Standard Operating Procedure for filling Analytical Data."
Appendix 1 Environmental Services QA Manual (revision 8) Page A-7 of 26
Effective 11/07/2013

Table 10-1 Sample Storage and Preservation Requirements (FEDERAL REGISTER
RULE Vol. 77, No. 97/Friday, May 18, 2012 pp. 29806-29807; 40 CFR 136)
Parameter numberinama Container' Preservation Maximum holding time
Table IA ---Bacterial Tests:
1-5. Coltform, total, decal, and E. c0i .....................
PA, G.,...............................
6- Fecal strept❑coxi -• ..--... .-----•------- ------------
PA, G.................................
7. Enterococcl......... -......... -..................................
PA, G ............. -..................
8. Salmonella............................................................
PA, G.................................
Table IA --Aquatic Toxicity Tests:
9-12. Toxicity, acute and chronic ...........................
P, FP, G ............................
Table ll'-Inorganic Tests:
1. Acidity ...- .................................... .........................
P, FP, G ............................
2. Alkallnity...............................................................
P, FP, G ............................
4. Ammonia..............................................................
P. FP, G ............................
9. Biochemical oxygen demand .........................
P. FP, G ............................
10. Boron.................................................................
P, FP, or Quartz ...............
11. Bromide ............ ........................... - ...... ...............
P, FP, G ........ .............. -..
14. Bbochemical oxygen demand, carbonaceous ....
P, FP G ............- ...............
15. Chemical oxygen demand .................................
P, FP, G ...................,........
16. Chloride - .. ......................... P..,.,,..,..,.,,,,..,.,.,....,
P. FP, G ...........................
17. Chlorine, total residual .......................................
P. G...................................
21. Color . •. •.........•..--...................................
P, FP, G ............................
23-24. Cyanide, total or available (or CATC) and
P. FP, G ............................
free.
25. Fluoride..............................................................
P........................................
27. Hardness .........................................................
P. FP, G ............................
28. Hydrogen ion (PH) ..............................................
P, FP, G .... .... -........... -....
31, 43. Kjetdahl and organic N ...............................
P, FP, G .......... I.................
Table IB--Metals:7
18. Chromium VI ... ......................... ..................... --
P, FP, G ............................
35. Mercury (CVAA) ..............................................
P. FP. G ............................
35. Mercury (CVAFS) ...............................................
FP, G; and FP -lined cap 17'
3, 54, 12, 13, 19, 20, 22, 26. 29. 30, 32-34, 36.
P, FP, G ............................
37. 45, 47, 51, 52, 58-60, fit, 63, 70-72, 74, 75,
Metals, except boron, chromium V1, and mercury.
38. Nilrate.................................................................
P, FP, G ............................
39. N4rate-nitrite.......................................................
P, FP, G ............................
40. Nilrite..................................................................
P, FP, G ............,..- ...... .....
41. OH and grease ....................................................
G........................................
42. Organic Carbon ..................................................
P, FP, G ............................
�- 44. Orlhophosphate..................................................
P. FP, G ...........................
46. Oxygen. Oissolved Probe ..................................
G, Bottle and top ............. -
47. Winkler ... ............ -........ .... .......... .......................
G. Bottle and top .............
48. Phenols..............................................................
G ..................................... -
49. Phosphorous (elemental) ...................................
G........................................
50- PhosPhor"r total .............................................
P, FP. G ... I .... ....................
53. Rasidue, total ..... I
P FP G..... .......... .... --
54. Residue, Filterable .............................................
P. FP. G .„.........................
Coot, <10'C, 0.0008%
Na,S,0,5.
Cool, 04 °C, 0.00080%
Na;S;Os s.
Cool, <10 °C, 0.0008%
Na,S,00.
Coot, <10'C, 0.6008%
Na2Si00.
Cool, �6'C1e
Cad, s8'C'e ....................
Cool, S6 °C Tit ...............
Cool, 56'C i0, H.5M to
PH <2.
Cool, 56 Vs ....................
HNO3 to pH t2 - ..........
None required ....................
Cool, s6 °C 16 ........ ......
Cool, <g °C's, H250, to
PH <2.
None required
None required ....................
Co. s6 °C 16 ... ...,,,,
Cod, <6 °CIS, NaOH to
pH reducing
agent If oxidizer present.
None required ....................
HNO, or H230.r to pH <2 ..
None required ....................
Coat, 56'C1O, H;$04 to
PH <2.
Cool, 58 VC PH - 9.3-
9.7 20,
HNO, to PH r2 ..................
5 mUL 12N HCl or 5 mL/L
BrCi 17,
HW to pH <2, or at laast
24 hours prior to anal-
ys�s 19.
Cool, 58 'C's ....................
Cool, sfi'C's, HISO4 to
pH <2.
Cool, 56 °C'e ......I......
Coot to --'6 'CIO, HCl or
112SO, to pH <2. 3
Cool 10 56 'C's, HCI.
H2SO,, or HRO., to pH
<2.
Coat, to 56 °Ci 111211 ...........
None required ....................
Fix on site and store in
dark_
Cool, s6 °Cls, H,SO, to
pH <2.
Cool, <6 *CIS ........ I...........
Cool, 56'C's, H,50, to
PH K2.
Coot, s6'C's ...................
Caul, 56 °C's ._- .... ...........
B hours-'�•z1
$ hours?
0 hours.22
8 hours.2?
38 hours
14 days.
14 days.
26 days.
48 hours.
6 months.
28 days.
48 hours.
28 days.
28 days.
Analyze within 15 minutes
48 hours.
14 days.
28 days.
6 months.
Analyze within 15 minutes
28 days.
28 days.
28 days.
90 days.' 7
6 month&
48 hours.
28 days.
48 hours.
28 days.
28 days.
Filter within 15 minutes;
Analyze within 48 hours.
Analyze within 15 minutes.
8 hours.
28 days.
48 hours.
28 days.
7 days.
7 days.
Appendix 1 Environmental Services QA Manual (revision 8) Page A-8 of 26
Effective 11/07/2013

Parameter numberiname
ContainerPreservation 2.1 Maximum holding lime 4
55, Residue, Nonfilterable (TSS) ............................
P, FP, G ............................
Cod, 56 °C 1s ..................
7 days.
58. Residue. Settleable .........................._..
P, FP, G ............................
Cool, 56 °016 .................,..
48 hours.
57, Residue, Volatile ....................................... • ._
P, FP, G ............................
P or Quartz
Cool, s6 °C 10 ....................
Cool. s8 °G'a ....................
7 days.
28 days.
61. Silica...................................................................
64. Specific conductance .........................
........................
P. FP. G............................
Cool, ;8 aC is....................
28 days.
65. 5uffate ..............................
P, FP, G ............................
Cool, s6 C _ .................
28 days.
66- Sulfide................................................................
P, FP, G ............................
Cool. 56 'C 1@. add zinc
7 days.
acetate plus sodium hy-
droxide to pH >9.
67. Sullite
P, FP, G-...........................
None required ....................
Analyze within 15 minutes.
.................................................................
68. Surfactants.........................................................
P. FP, G ............................
Cool, 58 G
40 hours.
69. Temperature ..................................
P. FP, G ...............,............
P FP G
None required ...................
Cool 56 °C +a .............
Analyze.
48 hours.
73. Turbidity ... ........................................ . ...........................
Table IC --Organic Tests:8
13, 18-20. 22, 24-•28, 34-37, 3". 45--47, 56, G, FP -tined septum .........1. Cool, s6 °G 1so 0.0061/6 14 days.
76. 104, 105, 108-111, 113. Purgeable Na,S20.5.
Hatocarbons
6, 57, 106. Purgeable aromatic hydrocarbons ......... G, FF-lined septum ..........,
Coal, s6 'CIO, 0,008%
14 days.9
NaIStO, 5, HCI to pH
29.
3, 4. Acrolein and acrylonitriie.................................. G. FP -lined septum ...........
Cool, s6 °C 16, 0.009%
14 days-10
NazS20.%, pH to 4-510.
23. 30, 44, 49. 53. 77. 80. 81, 98. 100. 112, Phe- Q, FP -lined cap .................
Conf, 56 'C 16, 0-0081/6
7 days until extraction, 40
nols 11.
N82%Os•
days after extraction.
7, 36. Ban zidines • .....................................I........ G, FP -lined cap .................
Cool. 56 °C 16, 0.008%
7 days until extraction.la
Na2S,Od5.
14, 17, 48, 50-52. Phthalate esters" ..................... G. FP -lined cap .................
Cool, s6 °C 16 ....................
7 days until extraction, 40
days after extraction.
82-84. Nitrosamines'r•'4.......................................... G. FP -lined cap .................
Coot, 56 °C1a, store in
7 days until extraction, 40
dark, 0.008% Na+SzOss•
days alter extraction,
a8•-94. PCBs II ......................................................... G, FPlined cap .........,.......
Coot, S6 °C 10 ....................
1 year until extraction, 1
year after extraction.
54, 55. 75. 79. Nstroaromalics and isophorone" .... G, FP -tined cap .................
Cool, 58 `C 18, store in
7 days unfit extraction, 40
dark, 0.008% Na2S3O,s.
days after extraction.
1, 2, 5, 8-12, 32. 33, 58, 59. 74. 78, 99, 101. G, FP -lined cap .................
Cool, s8 °C'a, store in
7 days until extraction, 40
Polynuclear aromatic hydrocarbona",
15, 16. 21. 31, 87. Haloethers" ..................... I........ G, FP -lined cap .................
dark, 0.008% Naj8,0,6.
Cool, 56 °C 10, 0.008%
days after extraction.
7 days until extraction. 40
%2Sz035•
days after extraction.
29. 35-37. 6345, 107. Chlorinated hydro- G, FP•lined cap..
Cool, s6'C 1s ....................
7 days until extraction, 40
f1
days after extraction.
Carbons .
6t7-62, 66-72, 85, 86. 95-97. 102, 103. COW
GDFs"-
Aqueous Samples: Field and Lab Preservation ...... G........................................
Coal, 56 °C16, 0,008%
1 year.
NazS-203-9, pH <9.
Solids and Mixed -Phase Samples: Field Preserva- G........................................
Cool, 56 0016 ....................
7 days.
lion.
Tissue Samples: Field Preservation ........................ G........................................
Cool, 58 °C,a ....................
24 homs-
Solids, Mixed -Phase, and Tissue Samples; Lab G........................................
Freeze, s -10'C .............
1 year.
Preservation.
114-118. Alkylated phenols ..................................... G........................................
Cool. e6 'C, HjSO., to pH
28 days until extraction, 40
<2,
days after extraction.
119. Adsorbable Organic Halides (AOX) ................. a ........................................
Gool. <6 °C. 0.006%
Hold at leas! 3 days, but
Na2S20, HNO, to pH <2,
not more than 6 months-
120. Chlorinated Phenolics..................................................................................
Cool, <6 °C, 0.008%
30 days until acetylatlon,
Na:S.O.i H,SQ, to pH
30 days after acetyiation.
c2.
Table i0—Pesticides Tests:
1-70. Pesticides"...................................................
G, FP -lined cap ................. Cool, s6'C19, pH r9-19 ... 7 days until extraction, 40
days after extraction.
Table 15—Radiological Tests:
1-5. Alpha, beta, and radium ...................................
P. FP. G .....................,...... HNO, to pH <2 .................. 6 months.
Table 1H—Bacterial Tests:
1- E colf...................................................................
PA, G-.......... ...................... Cool, <10 °C, 0,0008% 8 hours 22
Na,S203s.
2. Enterococci...........................................................
PA, G................................. Cool. 04 °C. 0.DD08% 8 hours r1
NazS,O: 5.
Table IH—Protozoan Tests.
6. Crypfosporidium............ .....................
................. I LDPE; Feld filtration ........... 1-f0 °C ............................. 96 hours.n
9. Gian*a..................................................................
LDPE; field ftration ........... 1-10 °C ............................. 96 hours.21
' "P" is for polyethylene; -FP" is lsuompolymer (polytetrafluoroethyyl�ene (PTFE); Teflon*). or other Huoropolymer, unless stated otherwise in this
"G" is "PA" is any rhat is made of a stanlizable material (poiypropylane or other auloclavable plastic); "LDPE" is low den•
Table tt; glass; plastic
ssry polyethylene.
Appendix 1 Environmental Services QA Manual (revision 8) Page A-9 of 26
Effective 11/07/2013

2 Except where noted in this Table 11 and the method for the parameter. preserve each grab sample within 15 minutes of collection. For a com-
posite sample collected with an automated sample (e.g., using a 24-hour composite sample; see 40 CFR 122.21(g)(7)(i) or 40 CFR Part 403.
Appendix E), refrigerate the sample at 5 6 `C during collection unless specified otherwise in this Table ll or in the melhod(s). For a composite
sample to be split into separate aliquots for preservatlon and/or analysis, maintain lha sample at 5 6 'C. unless specified otherwise in Ihis Table
11 or in the method(s), until collection, splitting. and preservation is completed. Add the preservative to the sample container prior to sample col-
leclion when the preservative will not compromise the integrity of a grab sample, a composite sample, or aliquot split from a composite sample
within 15 minutes of collection. If a composite measurement is required but a composite sample would compromise sample integrity, individual
grab samples must be collected at prescribed time intervals (e.g., 4 samplas over the course of a day, at 6-hour intervals). Grab samples must
be analyzed separately and the concentrations averaged. Alternatively. grab samples may be collected in the field and composited in the labora-
tory if the compositing procedure produces results equivalent to results produced by arithmetic averaging of results of analysis of individual grab
samples. For examples of laboratory compositing procedures, see EPA Method 1664 Rev. A (oil and grease) and the procedures at 40 CFR
141.34(€](14)(iv) and (v) (volatile organics).
3 When any sample is to be Shipped by common carrier or sent via the U.S. Postal Service, it most comply with the Department of Transpor-
tation Hazardous Materials Regulations (49 CFR part 172). The person offering such material for transportation is responsible for ensuring such
compliance. For the preservation requirement of Table II, the Office of Hazardous Materials, Materials Transportation bureau, Department of
Transportation has determined that the Hazardous Materials Regulations do not apply to the following materials: Hydrochloric acid (MCI) in water
solutions at concentrations of 0.04% by weight or less (pH about 1,96 or greater; Nitric acid (HNOA) in water solutions at concentrations of 0,15%
by weight or less (pH about 1.62 or greater); Sulfuric acid MSQ,) in water solutions at concentrations of 0.35 % by weight or less (pH about
1.15 or greater); and Sodium hydroxide (NaOH) in water solutions at concentrations of 0.080% by weight or less (pH about 12.30 or lass).
d Samples should be analyzed as soon as possible after collection. The times listed are the maximum time$ that samples may be field before
the start of analysis and still be considered valid. Samples may be held for longer periods only if the parmiltee or monitoring laboratory has data
on File to show that, for the spectfic types of samples under study, the analytes are stable for the longer time, and has received a variance from
the Regional Administrator under Sec. 136.3(e). For a grab sample, the holding time begins at the time of Collection. For a composite sample
collected with an automated sampler (e.g., using a 24-hour composite sampler; see 40 CFR 122,21 (g) (7)(i) or 40 CFR part 403, Appendix E), the
holding time begins at the time of the end of collection of the composite sample. For a set of grab samples composded in the field or laboratory,
the holding time begins at the lime of collection of the fast grab sample in the set. Some samples may not be stable for the maximum time period
given in the table. A permittee or monitoring laboratory is obligated to hold the sample for a shorter time d it knows that a shorter lime is nec-
essary to maintain sample stability. See 136,3(e) for details. The date and time of collection of an individual grab sample is the date and time at
which the sample is collected. For a set of grab samples to be compvsited, and that are all collected on the same calendar date, the date of col-
lection is the date on which the samples are collected. For a set of grab samples to be composted, and that are collected across two calendar
dates, the date of collection is the dates of the two days; e.g., November 14--15. For a composite sample collected automatically on a given
date, the date of collection is the date on which the sample is collected. For a composite sample collected automatically, and that is collected
across two calendar dates, the date of collection is the dates of the two days; e.g., November 14-15. For stake -renewal toxicity tests, each grab
or composite sample may also be used to prepare test solutions for renewal at 24 h, 48 h, and/or 72 h after first use, if stored at 0-6 "C, with
minimum head space.
5 ASTM 07365-09a specifies treatment options for samples containing oxidants (a.g., chlorine), Also, Section 9060A of Standard Methods for
the Examination of Water and Wastewater (20th and 21st editions) addresses dechlorination procedures.
s Sam ling, preservation and mihng interferences in water samples for analysis of cyanide are described in ASTM 07365-oga. There may
be interferences that are not mitigatengad by the analytical Iasi methods or D7365-09a. Any technique for removal or suppression of interference
may be employed, provided the laboratory demonstrates that it more accurately measures cyanide through quality control measures described in
the analytical test method. Any removal or suppression technique not described in D7365-09a or the analytical test method must be documented
along with supporting data.
7 For dissolved metals, filter grab samples within 15 minutes of collection and before adding preservatives. For a composite sample collected
with an automated sampler (e.g., using a 24-hour composite sampler; see 40 CFR 122.21(g)(7)(i) or 40 CFR Part 403, Appendix E), filter the
sample within 15 minutes after completion of collection and before adding preservatives. If it is known or suspected that dissolved sample integ-
rity will be compromised during collection of a composite sample collected automatically over time (e.g., by interchange of a metal between dis-
solved and suspended forms), collect and filter grab samples to be composited (footnote 2)1 in place of a composite sample collected automati-
cally.
6Guidance applles to $ampfes to be analyzed by GC, LC, or GC/MS for specific compounds.
a If the sample is not adjusted to pH 2, then the sample musi be analyzed within seven days of sampling.
'0The pH adjustment is not required if acrofein will not be measured. Samples for acrolein receiving ro pH adjustment must be analyzed with-
in 3 days of sampling-
' When the extractable analytes of concern fall within a single chemical category, the specified preservative and maximum holding times
should be observed for optimum safeguard of sample integrity (i.o., use all necessary preservatives and hold for the shortest time listed). When
the analytes of concern fall within two or more chemical categories, the sample may be preserved by cooling to 5 6 °C, reducing residual chlo•
nine with 0.008% sodium thiosulfate, storing in the dark, and adjusting the pH to 6-9; samples preserved in this manner may be held for seven
days before extraction and for forty days after extraction. Exceptions to this Optional preservation and holding time procedure are noted in foot-
note 5 (regarding the requirement for thiosuffate reduction), and footnotes 12, 13 (regarding the analysis of benzidine).
72It 1,2-diphenylhydraaine is likely to be present, adjust the pH of the sample to 4.0 t 0.2 to prevent rearrangement to benzidine.
s Extracts may be stored up to 30 days at < 0 'C.
^ For the analysis of diphenylnitrosamine, add 0.008% NkS203 and adjust pH to 7-10 with NaOH within 24 hours of sampling.
13 The pH adjustment may be performed upon receipt at the laboratory and may be omitted it the samples are extracied within 72 hours of cof-
lection. For the analysis of aldrin, add 0.0080k Na28203.
Se Place sufficient ice with the samples in the shipping container to ensure that ice is still present when the sampies arrive at the laboratory.
However, even if ice is present when the samples arrive, immediately measure the temperature of the samples and confirm that the preservation
temperature maximum has not been exceeded. In the isolated cases where it can be documented that this holding temperature cannot be met,
the permittee can be given the option of on -site testing or can request a variance. The request for a variance should include supportive data
which show that the toxicity of the effluent samples is not reduced because of the increased holding temperature. Aqueous samples must not be
frozen. Hand -delivered samples used on the day of collection do not need to be cooled 10 0 to 6'C prior to test initiation,
"Samples collected for the determination of trace level mercury (<100 ngIL) using EPA Method 1631 must be collected in tightly-cappediluoropolymer or glass bottles and preserved with BrCt or HCI solution within 48 hours of sample Collection. The time to preservation may be ex-
tended to 28 days if a sample is oxidized in the sample bottle. A sample collected for dissolved trace level mercury should be filtered in the lab-
oratory within 24 hours of the time of collection. However, if circumstances preclude overnight shipment, the sample should be filtered in a des-
ignated clean area in the field in accordance with procedures given in Method 1669. If sample integrity will not be maintained by shipment to and
filtrailon in the laboratory, the sample must be filtered in a designated clean area in the field within the time period necessary to maintain sample
integrity. A sample that has been Collected for determination of total or dissolved trace level mercury must be analyzed within 90 days of sample
collection,
WAqueous samples must be preserved at s 6'Q and should not be frozen unless data demonstrating that sample freezing does not ad-
versefy impact sample integrily is maintained on file and accepted as valid by the regulatory authority. Also, for purposes of NPUE5 monitoring,
the specification of " s 'C" is used in place of the "4 °C" and "c 4 'C" sample temperature requirements listed in some methods. it is not nec-
essary to measure the sample temperature to three significant figures (11100th of 1 degree); rather, three significant figures are specifier/ so that
rounding down to 6'C may not be used to meet the 56 °C requirement. The preservation temperature does not apply to samples that are ana-
lyzed immediately (less than 15 minutes).
Appendix 1 Environmental Services QA Manual (revision 8) Page A-l0 of 26
Effective 11/07/2013

WAow Wnple may be cad arJ e:poa l maw eW 7 per_ Hc.-As ;r. amid no be adubd at tee 24 WL-r t-j?,rk re ffk `�
WA&sa 0,51 _ a; &&zed wilrq 24 hOws of wkchn. add the -Yid mve-
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r? E sL rSY&-E orawwabco ard tobN _ I
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Thy ffraflaW won rei,ui �rmm in aMbpknpm Fe rneasu--rrp-.g iS a's � e &ssc or Wawail?�le ;1Ti 9d n'Y ',jscN,rus
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t/ cr# aAdbn�
B. Sample Lop -In
Samples that are received by Environmental Services Analytical Laboratory are
logged into LIMS according to Procedure 2853, "Sample Receipt, Login, Storage,
Distribution, and Disposal."
Effective October 01, 2010, Analytical Laboratories will utilize a new LIMS
database. Quality control and quality assurance procedures will be revised to
reflect this change prior to the October I" implementation. All references to
LIMS in Analytical Laboratory procedures will be updated as each procedure is
revised or is due for review.
C. Sample Storage
Coal samples and oil samples are stored in the Central Fuels functional area.
Radioactive samples are stored in the radiochemistry functional area, which is
locked at all times. All other Environmental Services Analytical Laboratory
samples are received and stored in the Sample Receipt and Storage Area. This
area is under the control of Customer Support. Some samples may be stored
temporarily in laboratories while awaiting analysis or re -analysis. See Procedure
2853, "Sample Receipt, Log -in, Storage, Distribution and Disposal."
D. Sample Distribution
Environmental Services Analytical Laboratory samples that are stored in Sample
Receipt and Storage shall be signed out by analysts when removed, and signed in
upon return, in accordance with Procedure 2853, "Sample Receipt, Log -in,
Storage, Distribution and Disposal."
E. Sample Control and Analysis
Environmental Services Analytical Laboratory sample containers will be coded to
indicate which tests are to be run from each container, in accordance with
Appendix 1 Environmental Services QA Manual (revision 8) Page A-11 of 26
Effective 11/07/2013

Procedure 2853, "Sample Receipt, Log -in, Storage, Distribution and Disposal."
Analysts are required to run the analysis out of the container designated for that
analysis according to the label information. If another container must be used,
e.g., when the correct container cannot be found, the analyst must record this
information in the analytical record and document it in a Case Narrative.
F. Sample Disposal
Samples logged into LIMS that are not consumed in the analysis process are
stored for the time designated on LIMS. Samples are disposed of properly in
accordance with regulatory protocol.
Coal samples are routinely disposed after 4 months. All oil samples are disposed
in designated collection containers. Radioactive samples are under the control of
EnRad personnel.
Disposal of all other Environmental Services Analytical Laboratory samples is the
responsibility of Customer Support, in conjunction with sample originators. See
Procedure 2853, "Sample Receipt, Log -in, Storage, Distribution, and Disposal."
11. REAGENTS AND CHEMICALS
No additional information.
12. PROCEDURES
A. Procedure Preparation
In Environmental Services Analytical Laboratory, method validation shall be
performed on all new test method procedures, as applicable, according to
Procedure 2876. Documentation of the method validation shall be submitted to
the section supervisor and Environmental Services Analytical Laboratory QA
Officer with a Method Validation Documentation form. Documentation shall be
approved before using the method to report data to customers. All required steps,
including those specifying reagents and materials, in reference methods used for
regulatory programs shall be followed as written except when deviations are
approved by the regulatory authority. Documentation of reasons for any variance
from procedural requirements and/or results of any study justifying variance shall
be stored in the Environmental Services Analytical Laboratory area document
files. All analytical procedures (except digestion preparation procedures and
Central Fuels procedures) shall have all quality control requirements as dictated in
the EPA Method Update Rule (MUR), May 18, 2012.
Appendix 1 Environmental Services QA Manual (revision 8) Page A-12 of 26
Effective 11/07/2013

The header of each page of an Environmental Services Analytical Laboratory
procedure shall include the procedure number, revision number, page number and
total number of pages.
B. Procedure Revision
A demonstration of capability must be completed each time there is a significant
change (as procedurally defined) in the instrument type or test method. See
procedure 2876, "Procedure Preparation, Technical Review, Revision, and
Method Validation" for additional information.
1. Procedure Modifications
Occasionally the nature of a sample may require deviation from the
requirements of a procedure. In this case, the deviations shall be described in
detail on the data sheet, initialed, and dated by the supervisor or designee. If
the procedure modification is so extensive that it cannot be documented on the
data sheet, a separate page should be used. This documentation shall be filed
in the LIMS Job files. If the particular sample type or client/customer request
becomes routine, the supervisor, project leader, or designee shall address the
deviation by recording the change as a revision in the procedure.
2. Special Projects
Special projects include modifications of existing procedures requested by
clients/customers, sample preparation and/or analyses utilizing methods
different from those documented in existing procedures, or investigations
requiring new or existing methods requested by clients/customers. Special
project methods and reports shall be approved by the supervisor, project leader
or designee, but will not require a formal procedure. A detailed account shall
be recorded and filed in the LIMS Job files. The final report will be filed in
the LIMS Job files.
C. Procedure Review
All analytical procedures (1200 to 2499) will receive an annual procedure review
during the internal audit. The review will document that all parts of the procedure
reflect current laboratory practice. If changes are found, and they are in
conformance with the reference method, the procedure will be updated. All
procedures will receive a detailed review every five years.
Relevant procedure
• Environmental Services Procedure 2876, "Procedure Preparation, Technical
Review, Revision, and Method Validation"
Appendix I Environmental Services QA Manual (revision 8) Page A-13 of 26
Effective 11/07/2013

13. TRAINING
No additional information.
14. LABORATORY QUALITY CONTROL
For the purposes of this section, the term "samples" refers to only actual samples
received from a client/customer, and not to QC samples, blanks, or standards.
A. Quality Control Checks
Several instrument and method quality control checks, described below, shall be
analyzed in some combination, depending on the type of analysis, to ensure
accurate and precise data are generated. Each Environmental Services Analytical
Laboratory procedure shall have the quality control checks specifications.
1. All Methods
• Matrix Spike Duplicate (MSD) or Sample Duplicate (SD) - A matrix spike
duplicate is an intra-laboratory split sample spiked with target analyte(s)
and concentrations identical to those spiked into the matrix spike sample.
A sample duplicate is an intra-laboratory split sample. Duplicates are
carried through the entire analytical process. The results of the duplicate
analyses serve as an indicator of the precision of the method and sample
results.
For most analyses, analyze a minimum of one sample duplicate or matrix
spike duplicate per 20 samples. If the reference method requires
duplicates more frequently, follow the reference method.
When a matrix spike is performed on a sample, analyze a MSD instead of
a SD. If the sample concentration is below the detection limit and a matrix
spike is not performed, the use of a standard or reference material for the
duplicate analysis is permitted. If the results do not fall within established
limits, follow the requirements of Procedures 2802, "Generation of
Precision Quality Control Data- Precision Difference," for coal and oil QC
analyses not logged into LIMS. Follow Procedure 2809, 'Evaluation of
Quality Control Data" for all other areas of the lab. Refer to Procedures
2802 and 2809 for more information about determining precision results.
• Laboratory Control Sample (LCS) - The LCS is either a known matrix
spiked with independent source (alternate vendor) analytes representative
of the target analytes or a certified reference material (QC Standard). The
Appendix 1 Environmental Services QA Manual (revision 8) Page A-14 of 26
Effective 11/07/2013

LCS is used to assess and document laboratory performance. The LCS is
carried through all preparation steps.
The LCS shall be analyzed at a minimum of one per preparation batch of
twenty or less samples for all analyses for which a spiking solution is
available. For analyses for which a spiking solution is available, but not
involving a preparation step, the frequency is daily. The frequency for
other analyses [such as Total Suspended Solids (TSS), pH, or turbidity]
will be specified in the procedure, but shall be analyzed at least quarterly
(when the method is used). A LCS shall also be analyzed whenever a new
stock standard stock solution (either purchased or prepared) is used, but at
least quarterly when available.
Follow Procedure 2809, "Evaluation of Quality Control Data" for
evaluation of LCS results.
2. All Instrument Methods
• Initial Calibration - Instruments should be calibrated each day the
instrument is run unless a master curve is used. The calibration typically
consists of analyzing a blank and 3-5 standards; however, the analytical
procedure may specify otherwise. The calibration coefficient limit for
most procedures is 0.995; however, exceptions may be made if allowed by
the reference method. The coefficient shall be specified in the analytical
procedure. The % RSD limits will be specified in each procedure where
applicable.
Calibration standards should be of the same matrix or a similar matrix to
the samples. Samples with concentrations greater than the highest
calibration standard shall be diluted to fall within the calibration range, or
an additional higher calibration standard may be analyzed to prove that the
calibration is valid at that concentration. (The standard result must meet
the same limit as the Continuing Calibration Verification (CCV). See
CCV discussion below for more information.) Some analytical procedures
may specify that one of the calibration standards be at the lower reporting
concentration. The lowest calibration standard must, however, always be
above the calculated method detection limit.
Linear regression must be used for the curve fit for all environmental
analyses and certified parameter performance samples (e.g., APG). Do not
force the calibration line through zero. Quadratic equations are used where
appropriate and allowed.
Refer to the Master Curve Procedure (2805) for analyses using a master
curve.
Appendix 1 Environmental Services QA Manual (revision 8) Page A-1 5 of 26
Effective 11/07/2013

• Initial Calibration Verification (ICV) - Where required by the method,
immediately following instrument calibration, the accuracy of the initial
calibration for each analyte shall be verified by analyzing one or more
standards (ICV standards). The ICV is typically at a mid -range
concentration; however, the analytical procedure may specify that a
standard also be analyzed at a high range concentration. The ICV may or
may not be an independent source standard, depending upon method and
state certification requirements.
When ICV results exceed specified limits, stop the analysis, correct the
problem, re -calibrate the instrument, and re -verify the calibration. For
most analyses, the limit is ±10% of the prepared concentration. Procedure
requirements may be more or less restrictive depending on the reference
method requirement.
• Initial Calibration Blank (ICB) and Continuing Calibration Blank (CCB) -
The ICB and CCB are analyte-free matrices to which all reagents are
added in the same volumes or proportions as used in the calibration
standards. They are not carried through all sample processing steps, unless
the standards are also carried through those steps. The ICB and CCB are
analyzed to detect instrument drift and possible contamination. These
blanks are utilized for most instrumental methods.
Analyze an ICB each time the instrument is calibrated. Analyze a CCB at
the end of a run and every 20 samples during the run. If the reference
method requires the CCB to be analyzed at a higher frequency, follow the
reference method. Frequencies of analysis of the CCB will be documented
in the analytical procedure. If the ICB or CCB result is greater than 50%
of the reporting limit, investigate, and correct the problem if possible.
Otherwise, flag the data.
• Reporting Limit Standard - For all certified instrument methods that are
calibrated with a daily calibration curve, a calibration or QC check
standard shall be analyzed at or below the reporting limit daily. (See
Procedure 2805, "Generating a Master Calibration Curve," for Master
Curve requirements.) If this standard is analyzed as a sample rather than
as part of the calibration curve, the result must be within ± 50% of the
prepared concentration. If not, analyze the standard again. If the result is
still outside ± 50%, stop the analysis, perform corrective action, and re -
calibrate.
• CCV - A CCV standard (or standards), generally at a mid -range
concentration, is analyzed during each analysis to monitor instrument
Appendix 1 Environmental Services QA Manual (revision 8) Page A-l6 of 26
Effective 11/07/2013

performance. The CCV may or may not be an independent source
standard, depending upon method and state certification requirements.
The CCV is analyzed at least every 20 samples unless specified otherwise
by the analytical procedure. It is also analyzed at the end of each run.
Frequencies of analysis of the CCV will be documented in the analytical
procedure.
When an initial calibration is not performed on the day of the analysis, and
unless the reference method specifies the concentration of the CCV, the
concentrations of the calibration verification shall be varied within the
established concentration range for all environmental analyses.
If the reference method doesn't specify a limit for the CCV, the limit is
±15% of the prepared concentration. It may be higher if permitted by the
reference method. A CCV at a concentration close to the reporting limit
may have a limit up to ±50% unless the reference method specifies
otherwise. When the CCV results exceed the established limits, stop the
analysis, investigate the problem, and correct the problem if possible.
Recalibrate if necessary. If the instrument is not recalibrated, two
consecutive acceptable CCV's must be analyzed before analysis can
continue. Repeat analysis of all samples since the last acceptable CCV.
• Matrix Spike (MS) - The MS is an aliquot of sample spiked with a known
concentration of target analyte(s). The sample is spiked before sample
preparation (if applicable), or before analysis if there is no preparation
step. The MS is used to document the bias of a method in a given sample
matrix. For some analyses such as oil & grease or flash point, there is no
practical method of spiking a sample.
For most analyses, spike a minimum of one sample out of every 20
samples. MS for some samples may be required at a higher frequency if
required by the reference method. These requirements will be recorded in
the analytical procedure.
Refer to Procedure 2809, "Evaluation of Quality Control Data" for
information about determining percent recovery, and corrective action if
recoveries are outside of established limits. Spike recovery limits are
specified in the analytical procedures and/or the QC spreadsheet databases.
3. All Methods with a Preparation Step
• Method Blank (MB) - The MB is used to document contamination, or lack
of it, resulting from the analytical process. The MB is an analyte-free
matrix to which all reagents are added in the same volume or proportions
as used in sample processing. The method blank is carried through the
Appendix 1 Environmental Services QA Manual (revision 8) Page A-17 of 26
Effective 11/07/2013

complete sample preparation and analytical procedure. At least one MB of
similar matrix as the samples must be prepared, carried through all
preparation steps, and analyzed with each batch of samples.
The MB concentration for analyses requiring a calibration curve, the
concentration of method and reagent blanks must not exceed the
following:
(1) < 1 /2 of the reporting limit, unless otherwise specified by the reference
method,
(2) Five percent of the regulatory limit for that analyte, or
(3) Five percent of the measured concentration in the sample.
Refer to Procedure 2809, "Evaluation of Quality Control Data" for
requirements if these limits are exceeded.
4. Summary of QA Requirements
Table 14-1 describes the quality control checks that should be performed,
when applicable, for each type of analysis. For other analyses not listed, the
analytical procedure will specify the quality control requirements.
Table 14-1 Summary of nC Requirements
Analyses
ICP
ICP-
MS
IC
Mercury
Nutrients
General
Inor anic
Tune
Initial
Calibration
0
❑❑����
XOOOOO
ICV
�X
00��X
�X
ICB
OX
00OOX
OX
CCB
�X
00��X
�X
CCV
OX
00OOX
OX
LCS
DDOOOD
SD/MSD
�X
00��X
�X
Surrogate
0�0000
Internal
stds
❑❑����
0=optional
B. Quality Control Tables
Results for the following QC parameters will have control limits, and will be
recorded for easy retrieval, but are not required to be plotted on a control chart.
• LCS
• MS recovery
Appendix 1 Environmental Services QA Manual (revision 8) Page A-1 8 of 26
Effective 11/07/2013

• SD or MS Duplicate precision
• MB
Results for the following QC parameters will have acceptance limits, but are not
required to be recorded in a table, or plotted on a control chart.
• ICB
• CCB
Control limits for these parameters will be specified in the analytical procedures.
C. Quality Control Charts
Control charts are set up with warning limits and control limits for percent
recovery. The warning limits are determined at ± 2 standard deviations from the
mean. The control limits are determined at ± 3 standard deviations. In some
cases, administrative limits may be used where the method permits justification or
regulatory agencies specify the limits.
Refer to Procedure 2811, "Quality Control Chart Evaluation and Calculation of
Control Limits," for further guidance on generating control charts and the
corrective actions to take when trend conditions occur.
D. Blank Correction
Blank correction, when required, is normally performed by subtracting a blank
response from the total response of a standard. The appropriate method for blank
correction shall be determined as part of the development of the analytical
method.
The blank response used for blank correction of a standard should not exceed the
measured sample response.
Normally, blank corrections, when used, are performed only on standards.
Methods that use reagents that give a detector response must, however, correct for
that response in both standards and samples. Examples are TOC or Low-level
Silica.
E. Detection and Reporting Limits
MDLs will be evaluated and calculated initially, each time there is a change in the
test method that affects how the test is performed, when a change in
instrumentation occurs that affects the sensitivity of the analytes, and as required
by the reference method.
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MDLs will be calculated using Procedure 2804 or as specified by the analytical
procedure. Each procedure shall include quantitation (reporting) limits where
applicable. Data may be reported down to the method detection limit; however,
sample results falling between the detection limit and the quantitation limit will be
reported with a code to flag the result as an "estimate". Data shall not be reported
below the method detection limit, unless negotiated with the client/customer and
flagged on the report.
The MDLs must be verified annually for each quality system matrix, method and
NELAC analyte according to procedure 2804. The LOQs must be verified
annually for each quality system matrix, method and NELAC analyte that has not
completed the annual determination and/or verification of MDLs for the current
year.
F. Sample Preparation
Samples such as soils, sediments, and wastes that require preparation prior to
analysis will be homogenized by an appropriate method to ensure that a sub -
sample is representative of the whole.
G. Dilutions
Samples should not be diluted unless necessary to bring the concentration into the
calibration range or to reduce matrix effects. When possible, results should be
reported from an analysis with no dilution. Samples should be diluted, when
necessary, so that the concentration of the diluted sample is in the middle of the
calibration range. All sample dilutions shall be made with calibrated pipettes and
glassware.
H. Manual Integrations
Manual integration is defined as adjustment by analysts of the instrument baseline
or integration start/stop points. Manual integrations are necessary at times for
methods such as chromatography. Other options such as dilution, however,
should be explored before manual integration is used. This section is included to
assist analysts in determining how and why to perform a manual integration.
A variety of situations may occur that make manual integration necessary and
acceptable. Peaks may shift or drag due to matrix or condition of the column.
Peaks may not be detected because integration conditions are not set properly.
Resolution may change and the integration may be different from the calibration
integration.
All manual integrations should be performed in the same manner as the
calibration integration and QC samples. Manual integrations shall not be
performed simply to meet QC requirements. Manual integrations shall not
Appendix 1 Environmental Services QA Manual (revision 8) Page A-20 of 26
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include "peak shaving" (reducing the area integrated to decrease the
concentration) or "peak enhancing" (extending the integration beyond the peak to
increase the concentration).
Analysts should verify the identity of any peaks that have shifted due to matrix or
column condition. The reason for all manual integrations shall be documented on
the quantitation sheet.
All original quantitation sheets (prior to the manual integration) shall be included
in the worklist data package. The reintegrated quantitation sheet is also included
in the worklist data package.
15. QUALITY ASSURANCE PROGRAM REVIEW
No additional information.
16. REPORT REVIEW AND APPROVAL
No additional information.
17. VENDOR QUALIFICATION
No additional information.
18. DATA MANAGEMENT
A. Data
1. Data Sheets
Every procedure in Environmental Services Analytical Laboratory shall have a
data sheet for recording information each time the procedure is performed.
The data sheet shall include the following information at a minimum:
1. Procedure number
2. Analyte(s)
3. Analysis date
4. Analyst(s) initials (each analyst involved with analysis)
5. Instrument name (if applicable)
6. Recording units
Appendix 1 Environmental Services QA Manual (revision 8) Page A-21 of 26
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7. Sample/Job number(s)
8. ID number for vendor -calibrated
applicable)
equipment used in the analysis (if
All information pertaining to the performance of the procedure shall be
recorded on a data sheet immediately. No data or information relevant to the
procedure shall be recorded in any other place before being recorded on the
data sheet. If information or data is recorded handwritten on a data sheet
before being transferred to an electronic data sheet for calculation, the
handwritten sheet shall be attached to the electronic data sheet for review by
the data reviewer. (The reviewer may dispose of the handwritten sheet
following verification.) Information shall be recorded in sufficient detail that
a second qualified employee, using the applicable procedure, would be able to
duplicate the analysis accurately.
All electronic data sheets shall comply with the requirements of the
Environmental Services SDQA Program. See the SDQA Coordinator for a
current copy of the SDQA Program and its requirements.
The unique sample description shall be clearly noted for each data point
generated, including blanks, duplicates and spikes. Rejected data, and the
reason for rejection, shall be clearly noted on the data sheet.
The analyst shall clearly note and sign -off on manual integrations changes to
the data.
Chromatograms, strip charts, automatic printouts and the quality control
records shall include sufficient information to ensure data validity and
traceability. The following information is required at a minimum: LIMS
sample number, sample analysis date, analyst initials, procedures number,
instrument number, recording units.
2. Data Entry
All sample data produced by Environmental Services Analytical Laboratory
shall be reviewed by the analyst in accordance with Procedure 2859, "Analyst
Data Review and LIMS Data Entry." All routine sample results are entered
into Environmental Services Analytical Laboratory LIMS. Special projects
results are entered when appropriate. Data may be entered either manually or
electronically.
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3. Data Review
Data entered into LIMS shall be reviewed by a qualified data reviewer in
accordance with Procedure 2868, "Standard Operating Procedure for Data
Review." Individual groups may have procedures that explain specific review
requirements for tests performed by that group.
4. Out -of -Control Data
The reason for acceptance of all out -of -control data shall be clearly
documented on the data sheet and the data sheet shall be signed by the
supervisor, scientist or designee. Out -of -control data points shall be clearly
labeled by the analyst on data sheets and quality control record. The analyst
shall investigate the cause of out -of -control data and correct if possible before
proceeding with the analysis, in accordance with QC Procedure 2809,
"Evaluation of Quality Control Data".
5. Data Reporting
When data on a data sheet is ready for reporting the data sheet shall be stored
in a fire-resistant file cabinet. See Procedure 2872, "Standard Operating
Procedure for Filing Analytical Data," for detail of the filing process. All data
sheets removed from the files shall be returned overnight. Data sheets shall be
filed in secure a way so as to allow all "in -control data" for an individual work
order to be easily retrieved. All data shall be traceable throughout the
analytical process.
Sample data in LIMS receives a final review (approval) which is documented
in LIMS. This includes a periodic review of any transcriptions or calculations
performed after the initial review. The approval and reporting process are
described in detail in Procedure 2861, "Approval and Reporting of Chemistry
Analytical Results Utilizing LIMS."
6. Certificate of Analysis
Coal and performance fuel oil data is reported by the Central Fuels functional
area. All other data reporting is the responsibility of the Customer Support
group. At a minimum, the following information will be provided in the
Certificate of Analysis.
• Name of lab
• State Certification numbers, if applicable
• Job number
• Name of analyte(s)
• Unique sample description(s) or customer sample ID(s)
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• Date and time of collection
• Name of collector
• Date and time received by lab
• Methods(s) of analysis
• Result(s), with unit(s) of measurement
• Remarks about each analysis, if necessary, to qualify the data.
• Page number and total number of pages
A copy of the chain -of -custody may be used to provide sampling information.
Each Certificate of Analysis of environmental conformance data shall include
the following if required by the customer:
• A title, e.g., "Test Report", or "Test Certificate", "Certificate of Results" or
"Laboratory Results";
• Name and address of laboratory and phone number with name of contact
person for questions;
• Unique identification of the certificate or report (such as serial number)
and of each page, and the total number of pages;
• Name and address of client/customer, where appropriate and project name
if applicable;
• Description and unambiguous identification of the tested sample including
the client/customer identification code;
• Identification of test results derived from any sample that did not meet
sample acceptance requirements such as improper container, holding time,
or temperature;
• Date of receipt of sample, date and time of sample collection, date(s) of
performance test, and time of sample preparation and/or analysis if the
required holding time for either activity is less than or equal to 48 hours;
• Identification of the test method used, or unambiguous description of any
non-standard method used;
• Any deviations from (such as failed QC), additions to or exclusions from
the test method (such as environmental conditions), and any non-standard
conditions that may have affected the quality of results, and including the
use and definitions of data qualifiers;
• Measurements, examinations and derived results, supported by tables,
graphs, sketches and photographs as appropriate, and any failures
identified; identify whether data are calculated on a dry weight or wet
weight basis; identify the reporting units such as mg/L;
• When required, a statement of the estimated uncertainty of the test result;
• A signature and title, or an equivalent electronic identification of the
person(s) accepting responsibility for the content of the certificate or report
(however produced), and date of issue;
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• As necessary, a statement to the effect that the results relate only to the
items tested or to the sample as received by the laboratory;
• As necessary, a statement that the certificate or report shall not be
reproduced except in full, without the written approval of the laboratory;
• Clear identification of all test data provided by outside sources, such as
subcontracted laboratories, clients/customers, etc; and,
• Clear identification of numerical results that are outside of quantitation
levels.
If out -of -control data must be reported to a customer, it shall be qualified
using flags and/or a Case Narrative in accordance with Procedure 2859,
"Analyst Data Review and LIMS Data Entry".
Certificate of Analysis reports are sent by various methods, depending upon
the client's/customer's need. These include Duke Energy courier mail, FAX,
or U. S. Mail. If results must be reported by telephone, a written report shall
be sent to the customer as soon as possible.
If preliminary results must be reported verbally before validation and
approval, the customer must be informed that the final result could be
different or be qualified due to QC failure.
B. Software and Data Quality Assurance (SDQA)
No additional information
C. Document Control
External documents, such as regulations and reference methods, are included as
QA records in the external documents database. The external documents
database includes information on storage location, record type and retention
requirements for each item listed in the database. The external document
database will be reviewed annually by the QA officer and lab managers for
completeness and accuracy.
19. CORRECTIVE ACTION
Whenever any analyte fails on QA or PE samples, a corrective action will be initiated.
If the failure occurs consecutively three times, in-house analyses on that analyte will
be stopped until the problem is resolved satisfactorily.
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20. AUDITS
To ensure that the requirements of the Quality Assurance program are being met,
internal audits will be conducted annually. The QA Administrator in conjunction
with the Environmental Services Analytical Laboratory QA Officer will be
responsible for internal audits. The audit will include a review of laboratory activities
including documentation, procedural conformance and QC. The annual internal audit
will also include a detailed data integrity review of data packages from each testing
area in the lab (i.e. ICP, ICP MS, Lachat, Dionex, etc.). The annual internal audit will
also include a review of analytical SOPS to ensure current practices are reflected in
the SOPS. The audit may include a review of the following documents applicable to
the audit: previous internal and external audit reports, laboratory data sheets, chain -
of -custody, client/customer reports, disposal records, equipment and instrumentation
maintenance and calibration records, QC records, corrective actions, data processing
or data management records, training and qualification records of the analysts,
procedures, and standard and reagent records. The supervisor of the audited area has
the responsibility for correcting any deficiencies. Corrective action will be addressed
using the Corrective Action Using the Incidents Module of eTRAC procedure 2874.
In addition to annual audits, periodic inspections will be performed by the area
managers to verify data integrity. These checks will be documented on a checklist
and filed in the QA files. Any infraction will be reported to the Lab Director
immediately and a detailed investigation will be completed.
21. ACRONYMS AND DEFINITIONS
No additional information.
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Appendix 2. Additional Information for Asbestos Functional Area of
Environmental Services.
The Asbestos Functional Area appendix (Appendix 2) was retired on November 30, 2012
and is therefore not included in this manual.
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Appendix 2a. Asbestos Laboratory Client/Customer Satisfaction Survey.
The Asbestos Laboratory Client/Customer Satisfaction Survey appendix (Appendix 2a) was
retired on November 30, 2012 and is therefore not included in this manual.
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Appendix 3. Additional Information for Microbiology Functional Area of
Scientific Services.
The Microbiology Functional Area appendix (Appendix 3) was retired on December 22, 2006
and is therefore no longer included in this manual.
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Appendix 4. Inter -laboratory QA Programs and Schedules
Program Sample Types(s) Schedule
ANALYTICAL
LABORATORY
Environmental Resources Non -Potable Water — for Annually
Proficiency Testing (PT) NC/SC certification
Discharge Monitoring Report Water Annually
Quality Assurance (DMRQA)
Inter -laboratory Coal Coal (60 mesh) Monthly
Round Robin
QAR - Coal Round Robin Coal (4 mesh/60 mesh) Monthly
Canspex - Coal Coal (60 mesh) Quarterly
Nuclear Cross-check Inorganic, primary Three times annually
and secondary matrices
American Society for Testing Diesel fuel Three times annually
and Materials (ASTM) #2
Diesel Fuel Inter -laboratory
Crosscheck
ASTM Engine Lubricating Lubricating oil Three times annually
Oil
Inter -laboratory Crosscheck
ASTM In service hydraulic Hydraulic fluid Three times annually
fluid Inter -laboratory
Crosscheck
ASTM Insulating Fluid Inter- Insulating fluid Semiannually
laboratory Crosscheck
ASTM Dissolved Gas Dissolved gas Semiannually
Analysis Inter -laboratory
Crosscheck
Environmental Lead Lead in paint and soil Quarterly
Proficiency Analytical
Testing (ELPAT)
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Appendix 4. (continued)
Program
FIELD
NCDENR DWQ Field
Parameters Performance
Evaluation Samples
Sample Types(s) Schedule
pH, Conductivity, Total Annually
Residual Chlorine
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Appendix 5. Environmental Services Procedure Numbering System
DUKE ENERGY CAROLINAS
Procedure Type
Number Range
Analytical Laboratory
General Chemistry
1000 to 1199
Chemistry Sample Preparation
1200 to 1399
Chemistry Analytical Procedures
1400 to 1599
Chemistry Instrumentation
1600 to 2499
Gas Chromatograph
1600 to 1699
Gas Chromatograph/Mass Spectrometer
1700 to 1799
Gel Pack Column
1800 to 1899
Ion Chromatograph
1900 to 1999
Flame and Furnace Atomic Absorption
2000 to 2099
Inductively Coupled Plasma Emission
2100 to 2199
Spectroscopy
2200 to 2299
Carbon Analyzer
2300 to 2399
Auto Analyzer
2400 to 2499
Chemistry Quality Control
2800 to 2849
Chemistry Quality Assurance
2850 to 2899
Coal, Oil, and Gas Analysis
2900 to 2999
Aquatic Ecology
Sample Identification and Disposition
P-1 to P-99
Reference Resources
P-100 to P-199
Laboratory and Field Techniques
P-300 to P-699
Field Equipment
P-1500 to P-2249
Laboratory Equipment
P-2250 to P-2999
Sample Collection and Preservation
P-3000 to P-3699
Benthos
P-3000 to P-3099
Macrophytes
P-3100 to P-3199
Periphyton
P-3200 to P-3299
Phytoplankton
P-3300 to P-3399
Zooplankton
P-3400 to P-3499
Population Parameters
P-3500 to P-4199
Benthos
P-3500 to P-3699
Macrophytes
P-3700 to P-3799
Periphyton
P-3800 to P-3899
Phytoplankton
P-3900 to P-3999
Zooplankton
P-4000 to P-4199
Pigment Analysis
P-4200 to P-4499
Metabolism, Productivity
P-5100 to P-6099
Physical Procedures
P-7000 to P-7999
Light
P-7000 to P-7049
Current Velocity
P-7050 to P-7099
Sediment
P-7100 to P-7199
Lake Morphometry
P-7200 to P-7299
Chemical Procedures
P-8000 to P-8999
Field Equipment
P-9000 to P-9249
Laboratory Equipment
P-9250 to P-9499
Statistical Quality Control Procedures
P-9500 to P-9999
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Appendix 5. (continued)
Procedure Type
Number Range
Asbestos (all rocedures retired-1113012012)
QA/QC
6000 to 6019
Equipment, Maintenance, Calibration
6020 to 6029
Bulk Asbestos
6030 to 6069
Fiber Asbestos
6070 to 6099
Microbiology (all procedures retired-1212212006)
Sample Collection and General Techniques
BACT-0100 to BACT-0199
Media and Reagent Preparation
BACT-0200 to BACT-0299
Quantitative Techniques
BACT-0300 to BACT-0399
Staining and Biochemical Techniques
BACT-0400 to BACT-0499
Quality Control
BACT-0500 to BACT-0599
Equipment Operation, Maintenance and Calibration
BACT-0600 to BACT-0699
Fish
General Techniques
FSH-1 to FSH-99
Equipment Procedures
FSH-100 to FSH-199
Standard Operating Procedures
FSH-200 to FSH-399
Maintenance, Test, and Calibration
FSH-400 to FSH-499
Statistical Quality Control
FSH-500 to FSH-599
Midwest Environmental Services
General Techniques
MW-1 to MW-500
Chemical/Physical
Storm Water
3000 to 3099
Ground Water
3100 to 3199
Surface Water
3200 to 3299
Soil/Site Assessments
3300 to 3399
Hazardous Waste
3400 to 3499
Ambient Monitoring
7000 to 7999
D UKE ENERGY PROGRESS
Procedure Type
Number Range
Standard Operating Procedures
NR-00049 to NR-00500
Standard Forms
FRM-00803 to FRM-00874
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Appendix 5a. Procedure Coversheet.
D UKE ENERGY ENVIRONMENTAL SER VICES
Procedure Name:
Procedure Number:
❑ Information Use
and
Procedure revision:
❑ Reference Use
Author: Functional Area:
Primary Reviewer:
Technical/Secondary
Reviewer:
Functional Area
Approval:
SDQA Approval:
QA Approval:
Chemical Hygiene
Approval:
Manager Approval: _
Next review due:
REVIEWS AND APPROVALS
Title:
Title:
Date:
Date:
Title: Date:
Citle: Date:
Title: Date:
Title: Date:
Title: Date:
Effective Date:
TRAINING AND DEMONSTRATION OF CAPABILITY
Initial training required Requalification training required Demonstration of
Read only ❑ Read only ❑ Capability required?
Read and OJT ❑ Read and OJT ❑ Initial Requal
Read and classroom ❑ Read and classroom ❑ Yes ❑ Yes ❑
No ❑ No ❑
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Appendix 6. Report, Publication, or Presentation Review.
Section 1.
Title: Type report title.
Type: Report ❑ Publication ❑ Presentation ❑
Author: Select name., Select name., Select name., Select name.
Objective(s): Type report obiective(s).
Draft #: 1
Date distributed: Date to be returned: Date actually returned:
Select review type. Review: Select name.
Approval:
(reviewer's signature)
Yes❑ Not❑ See comments❑
List of reviewers:
Primary: Select name., Select name., Select name., Select name.
Secondary: Select name., Select name., Select name., Select name.
Management: Select name., Select name., Select name., Select nan
Reviewers please summarize your comments below or in an attachment and provide detailed
comments in the text. Approval of report and validation of data manipulations are indicated by the
above dated reviewer signature/initials, unless indicated otherwise. Return completed forms to
authors for filing with the completed chapter or final report.
Type comments here.
Section 2.
This section is to be completed when data will be presented or published outside of Duke Energy.
I have evaluated this paper/presentation and determined that the information presented is not in
conflict with data contained in Duke Energy Reports or other documents that have been submitted to
Federal or State regulatory agencies. The attached Abstract or document outlines the substance of
the presentation. This publication / presentation represents an exchange of scientific information.
Author:
To be completed by author's manager:
❑ Approved
❑ Not Approved
Manager:
Date:
Approval pending additional review by:
❑ Legal ❑ Duke Energy Public Affairs
❑ Director ❑ Data Release Policy
❑ Other (specify)
Date:
Primary -subject matter experts. Secondary -general knowledge. Management -overall responsibility for final report.
t Reviewers, please provide explanation. Authors, subsequent draft is required.
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Appendix 7. Final Report Approval.
"Insert station name"
"Insert NPDES No."
DUKE
ENERGY
Environmental Services
McGuire Environmental Center
13339 Hagers Ferry Road
Huntersville, NC 28078
FINAL REPORT APPROVAL:
"Click here and type report title."
"Insert month, year"
Report date: "Click here and type month, year."
Principal Investigators: "Click here and type author names."
Our signatures below indicate that we have reviewed and approve the above listed report.
Director Signature/date
Printed Name
Position, Group
Phone number
Manager Signature/date
Printed Name
Position, Group
Phone number
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Appendix 8. Vault Record Inventory
VAULT RECORD INVENTORY
LOG -IN INSTRUCTIONS:
1 - Place box on track/shelf designated for owner's group.
2 - List each box number in "Box Number" column.
3 - List owner's name in "Owner Name" column.
4 - List owner's work group in "Owner Work Group" column.
5 - Record Track and Shelf number in "Storage Track/Shelf' column.
6 - List current date in "Date Placed in Vault Storage" column.
LOG -OUT INSTRUCTIONS:
TO BE USED WHEN DESTROYING OR
PERMANENTLY TRANSFERRING
RECORDS FROM VAULT.
1 - Record current date.
2 - Record destination (i.e. Corp Records,
destroyed, etc.)
LOG -IN
LOG -OUT
Box Number
Owner Name
Owner Work Group
Storage
Track/Shelf
Date Placed
in Vault
Storage
Date Permanently
Removed from
Vault Storage
Destination
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Appendix 9. Vault Check -Out Log
VAULT CHECKOUT -LOG
CHECK-OUT INSTRUCTIONS: CHECK -IN INSTRUCTIONS:
1 - List or describe record borrowed in "Item Borrowed" column. 1 - Return each item to proper storage box.
2 - List storage box of item borrowed in "Box Number" column. 2 - Write current date in "Date Returned" column.
3 - Write the current date in "Date Borrowed" column. 3 - Sign your name in "Signature" column.
4 - Sign your name in "Signature" column.
CHECK-OUT
CHECK -IN
Item Borrowed
Box Number
Date Borrowed
Signature
Date
Returned
Signature
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Appendix 10. Storage Box Contents
STORAGE BOX CONTENTS
INSTRUCTIONS:
TO BE COMPLETED ANY TIME RECORDS ARE PLACED IN STORAGE BOXES AND TRANSFERRED TO VAULT STORAGE OR CORPORATE RECORDS.
1 - Complete form.
2 - Make 3 copies of form.
3 - Place 1 copy in front of records inside storage box.
4 - Place 1 copy in your personal files.
5 - Give original and 1 copy to your Quality Assurance Officer for filing with other quality control documents.
Box Number
Record Description
Record
Number
Retention
Value
Owner Name and Group
Old Storage Location
New Storage Location
Date Moved
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Appendix II. Additional Information for Midwest Water Resources
Quality Assurance Manual
DUKE
ENERGY.
Environmental Services
Water Resources - Midwest
WP994
1000 East Main Street
Plainfield, IN 46168
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1. INTRODUCTION
Midwest Water Resources shall adhere to the Environmental Services Quality Assurance
(QA) Program manual as written. This appendix denotes instances where specific
exemptions apply or guidance is unique to only Midwest Water Resources.
Questions or comments concerning the content of this appendix should be referred to the
Midwest Water Resources QA Officer.
2. SCOPE
This document defines an overall QA Program for Midwest Water Resources. The QA
Program outlines all quality assurance requirements common to the environmental
functions in the Midwest.
This QA Program shall be effective immediately upon approval by the Manager of Water
Resources.
3. CODE OF ETHICS
Midwest Water Resources is committed to ensuring the integrity of data and meeting
client/customer quality. We pledge to manage our business according to Duke Energy
policies, including the Code of Business Ethics.
4. QUALITY ASSURANCE RESPONSIBILITIES AND
ORGANIZATION
Duke Energy's Midwest Water Resources is part of Environmental Services (Figure 4-1).
These functions are led by the manager of Water Resources. The manager is responsible
for the overall management, administration, and technical direction of work. This
includes staffing, budgeting, and strategic planning.
Midwest Water Resources shall appoint a Quality Assurance Officer for their functions.
Quality Assurance Officer's responsibilities include overseeing the QA/QC programs,
administering inter -laboratory proficiency testing and round robin programs, acting as
liaison with certifying authorities, performing periodic system audits, reviewing the QA
manual with updates as necessary, reporting on performance to managers, and
coordinating transfer of records.
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The QA Officer's responsibilities include:
• Oversee the Midwest Water Resources QA Program.
• Coordinate and serve as editorial lead for annual review of the Midwest Water
Resources Appendix of the Environmental Services QA Manual.
• Serve as lead audit facilitator for internal and external audits involving more than one
section.
• Prepare audit responses.
• Participate as requested and available in QA/QC initiatives.
• Provide assistance in the maintenance and operation of QA databases.
• Discuss quality issues with the manager at least annually.
Each Midwest Water Resources member has the authority and responsibility to stop work
if the quality of any work is in question.
All members of Midwest Water Resources are responsible for reporting quality problems
by implementing the Corrective Action process (Chapter 19).
Figure 4-1. Organizational structure.
Chairman, Pres & CEO
Duke Energy
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5. PROJECTS
Midwest Water Resources project requirements shall be documented and reviewed at
least annually or as required by project leaders, regulatory agencies and customer
expectations and maintained in a central location. Recommended project documentation
may include the following:
• Project name - Project title.
• Program - Project team program (Example: Fisheries).
• Project description - Brief description of work.
• Project start date - Beginning date.
• Project end date - End date (if known) or Ongoing.
• Project review date - Date of project documentation review (at least annually) for
ongoing projects that extend beyond one year.
• Customer - Facility/organization sponsoring project.
• Contact - Customer contact.
• Project leader — Water Resources subject matter expert responsible for project
leadership and direction.
• Project coordinator - Liaison between subject matter experts, station contacts,
and regulatory authorities. May be a member of another Environmental Services
section or a different Duke Energy Department.
• Budget accounting information - Budgetary information for project billing.
• Scheduling - Project schedule information such as sample locations, frequency of
sampling, sample analysis schedule, reporting schedule.
• Procedures - Operation, maintenance, calibration, QA/QC and other procedure
requirements.
• Project responsibilities - Identifies project lead and field crews.
• Project file storage location - Identifies physical location of project records,
documentation, etc.
• Other project requirements - Additional requirements such as data
management, data analysis, lab equipment and instrumentation.
6. CERTIFICATIONS AND INTER -LABORATORY QUALITY
ASSURANCE PROGRAMS
The states in the Midwest service territory do not currently require certification of
biological laboratories sampling in their states. Midwest Water Resources is presently
permitted to scientifically collect flora and fauna in the following states:
• Indiana Department of Natural Resources Scientific Purposes License;
Parameters:
Aquatic Population Survey — Fish, Macroinvertebrates, and Mussels
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• Kentucky Department of Fish and Wildlife Resources Scientific Wildlife Collecting
Permit
Parameters:
Aquatic Population Survey- Fish, Macroinvertebrates, Mussels
7. WORK PLACE
To establish a working environment that encourages quality performance from personnel,
Midwest Water Resources Management shall ensure that the following are provided and
maintained in the Water Resources -occupied portions of the Plainfield facility:
• Adequate and acceptable facilities such as lighting, ventilation, temperature, and
humidity. These facilities shall be maintained to the levels described in appropriate
industry standards [for example, American Society of Heating, Refrigerating and Air -
Conditioning Engineers (ASHRAE) standards].
• Adequate and acceptable utility service such as voltage control, air, water, and
vacuum.
• Adequate and acceptable general laboratory facilities and equipment such as chemical
fume hoods, biological safety cabinets, sinks, bench areas, and refrigerators.
Chemical fume hoods and biological safety cabinets shall be routinely monitored and
calibrated as necessary for proper function, air flow and personal protection of
laboratory workers.
• All areas where chemical wastes are generated shall make provisions for disposal of
such wastes.
• Midwest Water Resources procedures shall specify when safety glasses, lab coats,
gloves and other specific PPE are required in their laboratories.
For additional information please review the following documents:
Duke Energy Safe Work Practices Manual
Plainfield Biological Lab Chemical Hygiene Plan
8. HOUSEKEEPING
Housekeeping is the visual condition of the equipment, structures, components and areas
that reflect organization, cleanliness, and safety. All housekeeping activities must be in
conformance with the Plainfield Chemical Hygiene Plan. Housekeeping includes all
activities related to the control of cleanliness and to the reduction and elimination of
trash, dust, dirt, and work related debris.
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9. INSTRUMENTATION AND EQUIPMENT
A. Maintenance
No additional information.
B. Maintenance Records
No additional information.
C. Calibrations
1. Balance Calibrations
A certified calibration laboratory or manufacturer will verify balance calibrations
at least annually, or as recommended by the manufacturer. Calibration check
requirements of this section do not apply to portable balances (field balances).
Guidance for calibration checks of these balances will be addressed in Midwest
Water Resources procedures.
2. Temperature Device Calibrations
All thermometers will be checked against a NIST-traceable thermometer. The
calibration frequency will not exceed one year.
D. Equipment Control
No additional information.
E. Records
No additional information.
F. Out -Of -Tolerance
No additional information.
10. SAMPLE CONTROL
No additional information.
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11. REAGENTS AND CHEMICALS
All reagents, solutions and standards used by Midwest Water Resources shall be stored
and handled in accordance with the Plainfield Chemical Hygiene Plan.
12. PROCEDURES
Midwest Water Resources procedure numbers shall be preceded by the letters "MW"
followed by a dash and a number designation from 1 to 500.
13. TRAINING
The Midwest QA Officer shall provide initial training on the QA Program for new
Midwest Water Resources employees. In addition, the Midwest QA Officer shall
communicate programmatic changes to all Midwest Water Resources employees.
14. LABORATORY QUALITY CONTROL
Midwest Water Resources follows quality control practices that are specified in Midwest
procedures.
15. QUALITY ASSURANCE PROGRAM REVIEW
No additional information.
16. REPORT REVIEW AND APPROVAL
No additional information.
17. VENDOR QUALIFICATION
No additional information.
18. DATA MANAGEMENT
No additional information.
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19. CORRECTIVE ACTION
No additional information.
20. AUDITS
No additional information.
21. ACRONYMS AND DEFINITIONS
No additional information.
22. REFERENCES
No additional information.
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Appendix 12. Additional Information for Duke Energy Progress Quality
Assurance Manual
DUKE
c ENERGY
PROGRESS
Environmental Services
Duke Energy Progress
Harris Energy and Environmental Center
3932 New Hill Holleman Rd.
New Hill, NC 27562
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1. INTRODUCTION
Duke Energy Progress (DEP) shall adhere to the Environmental Services Quality
Assurance Manual (ESQAM) as written. This appendix outlines the integration of the
Duke Energy Progress Quality Assurance Manual with the ESQAM. This appendix further
denotes instances where specific exemptions apply (e.g., DEP does not conduct nuclear
safety related work) or guidance that is unique to only Duke Energy Progress.
Questions or comments concerning the content of this appendix should be referred to the
DEP QA Officer.
2. SCOPE
This document defines an overall QA Program for DEP. The QA Program outlines all
quality assurance requirements common to the environmental functions for DEP.
This QA Program shall be effective immediately upon approval by the Managers of
Water and Natural Resources.
3. CODE OF ETHICS
DEP is committed to ensuring the integrity of data and meeting client/customer quality.
We pledge to manage our business according to Duke Energy policies, including the
Code of Business Ethics.
4. QUALITY ASSURANCE RESPONSIBILITIES AND
ORGANIZATION
DEP is part of Environmental Services (Figure 4-1). These functions are led by the
managers of Water Resources and Natural Resources. The managers are responsible for
the overall management, administration, and technical direction of work. This includes
staffing, budgeting, and strategic planning.
DEP shall appoint a Quality Assurance Officer for these functions. Quality Assurance
Officer's responsibilities include overseeing the QA/QC programs, administering inter -
laboratory proficiency testing and round robin programs, acting as liaison with certifying
authorities, performing periodic system audits, reviewing the QA manual with updates as
necessary and coordinating transfer of records.
The Environmental Services QA Officer's responsibilities include:
• Oversee the DEP QA Program.
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• Coordinate and serve as editorial lead for annual review of the DEP Appendix (app.
12) of the Environmental Services QA Manual.
• Serve as lead audit facilitator for internal and external audits involving more than one
section.
• Prepare audit responses.
• Participate as requested and available in QA/QC initiatives.
• Provide assistance in the maintenance and operation of QA databases.
• Discuss quality issues with the manager at least annually.
All Environmental Services personnel have the authority and responsibility to stop work
if the quality of any work is in question.
All members of Environmental Services are responsible for reporting quality problems by
implementing the Corrective Action process (Chapter 19 of the ESQAM).
Figure 4-1. Organizational structure.
Chairman, President, and CEO
Duke Energy
Exec VP & COO
Regulated Utilities Operations
Senior Vice President
Environmental, Health, and Safety
Vice President,
Environment Services
Director,
Water/Natural Resources
Manager, Water Resources DEP QA Officer
Manager, Natural Resources
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5. PROJECTS
DEP project requirements shall be documented and reviewed at least annually or as
required by project leaders, regulatory agencies and customer expectations and
maintained in a central location. Recommended project documentation may include the
following:
• Project name - Project title.
• Program - Project team program (Example: Fisheries).
• Project description - Brief description of work.
• Project start date - Beginning date.
• Project end date - End date (if known) or Ongoing.
• Project review date - Date of project documentation review (at least annually) for
ongoing projects that extend beyond one year.
• Customer - Facility/organization sponsoring project.
• Contact - Customer contact.
• Project leader — DEP subject matter expert responsible for project leadership and
direction.
• Project coordinator - Liaison between subject matter experts, station contacts,
and regulatory authorities. May be a member of another Environmental Services
section or a different Duke Energy Department.
• Budget accounting information - Budgetary information for project billing.
• Scheduling - Project schedule information such as sample locations, frequency of
sampling, sample analysis schedule, reporting schedule.
• Procedures - Operation, maintenance, calibration, QA/QC and other procedure
requirements.
• Project responsibilities - Identifies project lead and field crews.
• Project file storage location - Identifies physical location of project records,
documentation, etc.
• Other project requirements - Additional requirements such as data
management, data analysis, lab equipment and instrumentation.
Additionally DEP submits annual study plans to appropriate regulatory agencies.
6. CERTIFICATIONS AND INTER -LABORATORY QUALITY
ASSURANCE PROGRAMS
DEP currently holds certifications granted by the following state agencies:
• North Carolina Division of Water Quality;
Parameters:
Aquatic Population Survey — Fish, Macroinvertebrates, and Aquatic Vegetation
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• South Carolina Department of Health and Environmental Control
Parameters:
Aquatic Population Survey- Fish, Macroinvertebrates, Aquatic Vegetation
Scientific Collection permits are obtained and renewed annually for all ES personnel
conducting DEP Biology Program activities.
7. WORK PLACE
To establish a working environment that encourages quality performance from personnel,
DEP management shall ensure that the following are provided and maintained in the DEP
facilities:
• Adequate and acceptable facilities such as lighting, ventilation, temperature, and
humidity. These facilities shall be maintained to the levels described in appropriate
industry standards [for example, American Society of Heating, Refrigerating and Air -
Conditioning Engineers (ASHRAE) standards].
• Adequate and acceptable utility service such as voltage control, air, water, and
vacuum.
• Adequate and acceptable general laboratory facilities and equipment such as chemical
fume hoods, biological safety cabinets, sinks, bench areas, and refrigerators.
Chemical fume hoods and biological safety cabinets shall be routinely monitored and
calibrated as necessary for proper function, air flow and personal protection of
laboratory workers.
• All areas where chemical wastes are generated shall make provisions for disposal of
such wastes.
• DEP procedures shall specify when safety glasses, lab coats, gloves and other specific
PPE are required in their laboratories.
For additional information please review the following documents:
Duke Energy Safe Work Practices Manual
Harris Energy and Environmental Center Chemical Hygiene Plan
8. HOUSEKEEPING
Housekeeping is the visual condition of the equipment, structures, components and areas
that reflect organization, cleanliness, and safety. All housekeeping activities must be in
conformance with the Harris Energy and Environmental Center Chemical Hygiene Plan.
Housekeeping includes all activities related to the control of cleanliness and to the
reduction and elimination of trash, dust, dirt, and work related debris.
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9. INSTRUMENTATION AND EQUIPMENT
A. Maintenance
DEP instrumentation and equipment maintenance is governed by the appropriate DEP
Biology Program procedures.
B. Maintenance Records
DEP maintenance records are governed by the appropriate DEP Biology Program
procedures.
C. Calibrations
1. Balance Calibrations
DEP balance calibrations/checks are governed by the appropriate DEP Biology
Program procedures.
2. Temperature Device Calibrations
DEP temperature device calibrations/checks are governed by the appropriate DEP
Biology Program procedures.
D. Equipment Control
DEP equipment control is governed by the appropriate DEP Biology Program
procedures.
E. Records
DEP records retention is governed by the appropriate DEP Biology Program
procedures.
F. Out -Of -Tolerance
DEP equipment found to be out -of -tolerance is addressed by the appropriate DEP
Biology Program procedures.
10. SAMPLE CONTROL
DEP sample control is governed by the appropriate DEP Biology Program procedures.
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11. REAGENTS AND CHEMICALS
All reagents, solutions and standards used by DEP shall be stored and handled in
accordance with the Harris Energy and Environmental Center Chemical Hygiene Plan.
12. PROCEDURES
DEP procedure numbers shall be preceded by the letters "NR" followed by a dash and a
number designation from 1 to 500.
13. TRAINING
No additional information.
14. LABORATORY QUALITY CONTROL
DEP follows quality control practices that are specified in DEP Biology Program
procedures.
15. QUALITY ASSURANCE PROGRAM REVIEW
DEP Biology Program Quality Assurance is under the purview of the appropriate DEP
Biology Program procedures and the ESQAM.
16. REPORT REVIEW AND APPROVAL
No additional information.
17. VENDOR QUALIFICATION
No additional information.
18. DATA MANAGEMENT
DEP data management is governed by the appropriate DEP Biology Program procedures.
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19. CORRECTIVE ACTION
DEP corrective action is governed by the appropriate DEP Biology Program procedures.
20. AUDITS
DEP audits are governed by the appropriate DEP Biology Program procedures.
21. ACRONYMS AND DEFINITIONS
DEP acronyms and definitions are defined by appropriate DEP Biology Program
procedures and the ESQAM.
22. REFERENCES
DEP references are defined by appropriate DEP Biology Program procedures, the
ESQAM, laboratory certification requirements and best professional judgment.
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Appendix 13. Additional Information for Duke Energy Florida Quality Assurance
Manual
DUKE
ENERGY
Environmental Services
Duke Energy Florida
St. Petersburg Office Tower Site
299 1st Ave. North
St. Petersburg, FL 33705
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Additional Information for Duke Energy Florida Quality Assurance Manual
This document defines the unique processes utilized by Duke Energy Florida Water
Resources to ensure the quality of environmental products and services. This appendix
outlines quality assurance (QA) requirements that assure chemical, physical, biological,
microbiological, and toxicological data are appropriate, reliable, and are collected and
analyzed by scientifically sound procedures.
The Florida Department of Environmental Protection (FDEP) has statutory authority to
establish, by rule, the appropriate quality assurance requirements for environmental data
submitted to the department. The FDEP has adopted and enforces rules for data quality
objectives, requirements for training of laboratory and field staff, sample collection
methodology, proficiency testing, and audits of laboratory and field sampling activities.
It is the policy of the FDEP that all environmental programs conducted as requirements of the
FDEP and/or the Environmental Protection Agency (EPA) establish and implement effective
quality assurance procedures to support the scientific and legal defensibility of those
programs. Key components of the system are the quality assurance policies and procedures
that describe the processes for ensuring that work, products or services satisfy stated
expectations or specifications. Quality assurance requirements are specified in the FDEP's
Quality Assurance Rule, Chapter 62-160, F.A.C.
Vendors performing scientific or analytical work for Water Resources Florida are required to
meet, at a minimum, all field and laboratory quality assurance, methodological and reporting
requirements of the FDEP. Detailed FDEP-approved procedures exist for most aspects of
monitoring. Any proposed alternative field procedure or deviation from approved procedures
must be approved by FDEP prior to use.
For each project, Florida Water Resources requires that specific QA project plans be prepared
and incorporated into vendor contract agreements. These QA project plans are prepared in
accordance with requirements specified in the FDEP Quality Assurance Rule, and apply to all
programs, projects, studies, or other activities that are required by the agencies and involve
the measurement, use or submission of environmental data or reports to the agencies. These
include, but are not limited to: field activities (sample collection, sample preservation, field
measurements, and site evaluations); sample handling, storage and/or transport; laboratory
activities (sample receipt, analysis, data review and data validation); data review, summaries
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or data presentation activities; and all activities that impact data quality (sample containers,
instrument calibration, reagents, standards, etc.).
Duke Energy's Florida Water Resources is part of Environmental Services. These functions
are led by the manager of Water Resources. The manager is responsible for the overall
management, administration, and technical direction of work. This includes staffing,
budgeting, and strategic planning.
Florida Water Resources subject matter experts (SME) are responsible for ensuring that
appropriate QA programs and procedures are incorporated into vendor contractual
agreements, technical specifications, and work plans. The SME directs, monitors and
coordinates field and laboratory activities conducted by vendors on behalf of Florida Water
Resources, and reviews reports and data submissions to assure that QA obligations are met
and environmental data generated is adequate to support scientifically valid environmental
decisions.
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