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HomeMy WebLinkAboutNCS000478_Laurel Park Draft SWMP v1_20191220 Draft Stormwater Management Plan Town of Laurel Park NCS000478 December 2, 2019 Table of Contents PART 1: INTRODUCTION........................................................................................................................1 PART 2: CERTIFICATION........................................................................................................................2 PART 3: MS4 INFORMATION..................................................................................................................3 3.1 Permitted MS4 Area.....................................................................................................................3 3.2 Existing MS4 Mapping.................................................................................................................3 3.3 Receiving Waters..........................................................................................................................5 3.4 MS4 Interconnection.....................................................................................................................5 3.5 Total Maximum Daily Loads(TMDLs) .......................................................................................5 3.6 Endangered and Threatened Species and Critical Habitat............................................................7 3.7 Industrial Facility Discharges.......................................................................................................8 3.8 Non-Stormwater Discharges.........................................................................................................8 3.9 Target Pollutants and Sources.......................................................................................................9 PART 4: STORMWATER MANAGEMENT PROGRAM ADMINISTRATION...................................12 4.1 Organizational Structure.............................................................................................................12 4.2 Program Funding and Budget.....................................................................................................14 4.3 Shared Responsibility.................................................................................................................14 4.4 Co-Permittees.............................................................................................................................. 15 4.5 Measurable Goals for Program Administration..........................................................................15 PART 5: PUBLIC EDUCATION AND OUTREACH PROGRAM.........................................................15 PART 6: PUBLIC INVOLVEMENT AND PARTICIPATION PROGRAM...........................................17 PART 7: ILLICIT DISCHARGE DETECTION AND ELIMINATION PROGRAM..............................23 PART 8: CONSTRUCTION SITE RUNOFF CONTROL PROGRAM...................................................26 PART 9: POST-CONSTRUCTION SITE RUNOFF CONTROL PROGRAM........................................35 PART 10: POLLUTION PREVENTION AND GOOD HOUSEKEEPING PROGRAMS......................39 List of Tables Table 1: Summary of MS4 Mapping Table 2: Summary of MS4 Receiving Waters Table 3: Summary of Approved TMDLs Table 4: Summary of Federally Listed Species/Habitat Impacted by Surface Water Quality Table 5: NPDES Stormwater Permitted Industrial Facilities Table 6: Non-Stormwater Discharges Table 7: Summary of Target Pollutants and Sources Table 8: Summary of Responsible Parties Table 9: Shared Responsibilities Table 10: Co-Permittee Contact Information Table 11: Program Administration BMPs Table 12: Summary of Target Pollutants&Audiences Table 13: Public Education and Outreach BMPs Table 14: Public Involvement and Participation BMPs Table 15: Illicit Discharge Detection and Elimination BMPs Table 16: Qualifying Alternative Program Components for Construction Site Runoff Control Program Table 17: Construction Site Runoff Control BMPs Table 18: Qualifying Alternative Program(s)for Post-Construction Site Runoff Control Program Table 19: Summary of Existing Post-Construction Program Elements Table 20: Post Construction Site Runoff Control BMPs Table 21: Pollution Prevention and Good Housekeeping BMPs PART 1: INTRODUCTION The purpose of this Stormwater Management Plan(SWMP)is to establish and define the means by which the Town of Laurel Park will comply with its National Pollutant Discharge Elimination System(NPDES) Municipal Separate Storm Sewer System(MS4)Permit and the applicable provisions of the Clean Water Act to meet the federal standard of reducing pollutants in stormwater runoff to the maximum extent practicable. This SWMP identifies the specific elements and minimum measures that the Town of Laurel Park will develop,implement,enforce, evaluate and report to the North Carolina Department of Environmental Quality(NCDEQ)Division of Energy,Minerals and Land Resources(DEMLR)in order to comply with the MS4 Permit number NCS000478, as issued by NCDEQ. This permit covers activities associated with the discharge of stormwater from the MS4 as owned and operated by the Town of Laurel Park and located within the corporate limits of the Town of Laurel Park. In preparing this SWMP,the Town of Laurel Park has evaluated its MS4 and the permit requirements to develop a comprehensive 5-year SWMP that will meet the community's needs, address local water quality issues and provide the minimum measures necessary to comply with the permit. The SWMP will be evaluated and updated annually to ensure that the elements and minimum measures it contains continue to adequately provide for permit compliance and the community's needs. Once the SWMP is approved by NCDEQ, all provisions contained and referenced in this SWMP, along with any approved modifications of the SWMP, are incorporated by reference into the permit and become enforceable parts of the permit. DRAFT NCS000478 SWMP Town of Laurel Park December 2,2019 Page 1 PART 2: CERTIFICATION By my signature below I hereby certify,under penalty of law,that this document and all attachments were prepared under my direction or supervision in accordance with a system designed to assure that qualified personnel properly gather and evaluate the information submitted. Based on my inquiry of the person or persons who manage the system, or those persons directly responsible for gathering the information, the information submitted is,to the best of my knowledge and belief,true, accurate, and complete. I am aware that there are significant penalties for submitting false information, including the possibility of fines and imprisonment for knowing violations. I am also aware that the contents of this document shall become an enforceable part of the NPDES MS4 Permit, and that both the Division and the Environmental Protection Agency have NPDES MS4 Permit compliance and enforcement authority. ❑ I am a ranking elected official. ® I am a principal executive officer for the permitted MS4. ❑ I am a duly authorized representative for the permitted MS4 and have attached the authorization made in writing by a principal executive officer or ranking elected official which specifies me as(check one): ❑ A specific individual having overall responsibility for stormwater matters. ❑ A specific position having overall responsibility for stormwater matters. Signature: Print Name: Christopher Todd Title: Town Manager Signed this 1 December 17, of 2019 . DRAFT NCS000478 SWMP Town of Laurel Park December 2,2019 Page 2 PART 3: MS4 INFORMATION 3.1 Permitted MS4 Area This SWMP applies throughout the corporate limits of the Town of Laurel Park, including all regulated activities associated with the discharge of stormwater from the MS4. The map below shows the corporate limits of Town of Laurel Park as of the date of this document. Laurel Park Stormwater n+' Town Boundary ❑ a Y �f J S 'i Iv i P are,,,a Ra G - o r D�9 Sly Q 4 d iso�pyn 2n� Y �b n �u SW 0.Ami State of North Carolina DOT,Esri,HERE,Garmin,INCREMENT P,NGA,USGS DRAFT NCS000478 SWMP Town of Laurel Park December 2,2019 Page 3 3.2 Existing MS4 Mapping The current MS4 mapping includes outfalls located within the Town of Laurel Park. In the future the Town will be adding the following elements to the map: pipe locations,flow direction,inverts, ditches, inlets,catch basins,manholes outfall, sizes and conditions (Reference BMP` 19). The Town of Laurel Park has a historic count of 14 outfalls per the GIS layer created;however it is not certain that all of these are major per the definition provided below. The Town will be verifying all elements as mentioned above in the completion of BMP 19. Laurel Park Stormwater Stor afar Features 4- Inlet * ]unction +day �, OuEfall � w 0 Pipes i Town Boundary % ❑ .�. • + i M F 0 * P • + i �sb ■ OIL # + O ' Atoo LT *14' !. 5 ' SW 0.4mi State of North Carolina DOT,Esn,HERE,Garmin,INCREMENT P,NGA,USGS The Town of Laurel Park has a historic count of 333 outfalls per the GIS layer created;however it is not certain that all of these are major per the definition provided below. The town believes to have 13 major outfalls. The Town will be verifying all elements as mentioned above in the completion of BMP 19. Table 1: Summary of MS4 Mapping Percent of MS4 Area Mapped 95 % No. of Major Outfalls* Mapped 13 total DRAFT NCS000478 SWMP Town of Laurel Park December 2,2019 Page 4 *An outfall is a point where the MS4 discharges from a pipe or other conveyance (e.g. a ditch) directly into surface waters. Major outfalls are required to be mapped to meet permit requirements. A major outfall is a 36-inch diameter pipe or discharge from a drainage area> 50-acres; and for industrial zoned areas a 12-inch diameter pipe or a drainage area> 2-acres. 3.3 Receiving Waters The Town of Laurel Park MS4 is located within the French Broad River Basin and discharges directly into receiving waters as listed in Table 2 below. Applicable water quality standards listed below are compiled from the following NCDEQ sources: o Waterbody Classification Map o Impaired Waters and TMDL Map o Most recent NCDEQ Final 303 d List Table 2: Summary of MS4 Receiving Waters Receiving Water Name Stream Water 303(d)Listed Parameter(s) Index/AU Quality of Interest Number Classification Shaw Creek 6-50 WS-1V n/a Echo Lake and Briar Lake 6-50-1 WS-IV n/a Bri htwater Branch 6-50-2 WS-IV,B n/a FinleyCreek 6-55-6-1-1 B n/a North Fork Big Willow Creek 6-46-2 C; Tr n/a Ton 's Creek 6-55-6-2 B n/a Wash Creek 6-55-7 B n/a 3.4 MS4 Interconnection The Town of Laurel Park MS4 is not interconnected with another regulated MS4 and directly discharges to the receiving waters as listed in Table 2 above. 3.5 Total Maximum Daily Loads (TMDLs) The TMDL(s) listed in Table 3 below have been approved within the MS4 area, as determined by the map and list provided on the NCDEQ Modeling&Assessment Unit web page. The table also indicates whether the approved TMDL has a specific stormwater Waste Load Allocation(WLA)for any watershed directly receiving discharges from the permitted MS4, and whether a Water Quality Recovery Program has been implemented to address the WLA. Outreach education and stream cleanup helps with the reduction of waste load allocation within approved TMDL municipalities. DRAFT NCS000478 SWMP Town of Laurel Park December 2,2019 Page 5 Table 3: Summary of Approved TMDLs Water Body Name TMDL Pollutant(s) of Concern Stormwater Water Waste Quality Load Recovery Allocation Program Y/N Y/N N/A N/A N N DRAFT NCS000478 SWMP Town of Laurel Park December 2,2019 Page 6 3.6 Endangered and Threatened Species and Critical Habitat Significant populations of threatened or endangered species and/or critical habitat are identified within the regulated MS4 urbanized area,as determined by a review of the Endangered and Threatened Species and Species of Concern by County for North Carolina Map and Listed species believe to or known to occur in North Carolina map as provided by the U.S. Fish and Wildlife Service. Of those species listed, Table 4 summarizes the species that may be significantly impacted by the quality of surface waters within their habitat. Table 4: Summary of Federally Listed Species/Habitat Impacted by Surface Water Quality Scientific Name Common name Species Group Federal Listing Status Haliaeetus leucoce halus Bald eagle Vertebrate BGPA Glyptemys muhlenber ii Bog turtle Vertebrate T S/A Glaucomys sabrinus coloratus Carolina northern flying Vertebrate E squirrel M otis leibii Eastern small-footed bat Vertebrate ARS M otis grisescens Gray bat Vertebrate E Aneides aeneus Green salamander Vertebrate ARS Cryptobranchus alle aniensis Helibender Vertebrate ARS M otis se tentrionalis Northern long-eared bat Vertebrate T Desmo nathus wri hti Pygmy salamander Vertebrate FSC Sphyrapicus varius appalachiensis Yellow-bellied sapsucker Vertebrate FSC (Southern Appalachian population) Alasmidonta raveneliana Appalachian elktoe Invertebrate E Cambarus reburrus French Broad crayfish Invertebrate FSC Bombus affinis Rusty-patched bumble bee Invertebrate E Lasmi ona holstonia Tennessee heels litter Invertebrate ARS Packera millefolium Divided-leaf ragwort Vascular Plant FSC Sa ittaria fasciculata Bunched arrowhead Vascular Plant E Ju lans cinerea Butternut Vascular Plant FSC Carex communis var. am lis uama Fort Mountain sedge Vascular Plant FSC L simachia fraseri Fraser's loosestrife Vascular Plant FSC Hexastylis rhombiformis French Broad heartleaf Vascular Plant FSC Lilium grayi Gra 's lily Vascular Plant FSC Marshallia grandiflora Large-flowered barbara's- Vascular Plant FSC buttons Sarracenia rubra ssp.jonesii Mountain sweet Vascular Plant E pitcherplant Juncus caesariensis New Jersey rush Vascular Plant FSC Isotria medeoloides Small whorled pogonia Vascular Plant T Sarracenia purpurea var. montana Southern appalachian Vascular Plant ARS purple pitcherplant Helonias bullata Swamp pink Vascular Plant T Platanthera inte rilabia White fringeless orchid Vascular Plant T DRAFT NCS000478 SWMP Town of Laurel Park December 2,2019 Page 7 3.7 Industrial Facility Discharges The Town of Laurel Park MS4 jurisdictional area includes the following industrial facilities which hold NPDES Industrial Stormwater Permits,as determined from the NCDEQ Active NPDES Stormwater Permit List and/or Active Stormwater Permits Map. Table 5: NPDES Stormwater Permitted Industrial Facilities Permit Number Facility Name N/A N/A 3.8 Non-Stormwater Discharges The water quality impacts of non-stormwater discharges have been evaluated by the Town of Laurel Park as summarized in Table 6 below. The unpermitted non-stormwater flows listed as incidental do not significantly impact water quality. The Town of Laurel Park has evaluated residential and charity car washing and street washing for possible significant water quality impacts. Street washing discharges are addressed under the Pavement Management Program in Part 10 of this SWMP. The Division has not required that other non-stormwater flows be specifically controlled by the Town of Laurel Park. Wash water associated with car washing that does not contain detergents or does not discharge directly into the MS4 is considered incidental. However,these types of non-stormwater discharges that do contain detergents have been evaluated by the Town of Laurel Park to determine whether they may significantly impact water quality. The Town of Laurel Park will address the possibility of the below mentioned water quality impacts through public education and good housekeeping, as outlined in Part 5, BMP 3-7, and Part 10 BMP 45-47,49, 53, 54, 56, 57 and 61 with a focus on the training of good housekeeping practices. Table 6: Non-Stormwater Discharges Non-Stormwater Discharge Water Quality Impacts Water line and fire hydrant flushing Incidental Landscape irrigation Incidental Diverted stream flows Incidental Rising groundwater Incidental Uncontaminated groundwater infiltration Incidental Uncontaminated pumped groundwater Incidental Uncontaminated potable water sources Incidental DRAFT NCS000478 SWMP Town of Laurel Park December 2,2019 Page 8 Foundation drains Incidental Air conditioning condensate Incidental Irrigation waters Incidental Springs Incidental Water from crawls ace pumps Incidental Footing drains Incidental Lawn watering Incidental Residential and charity car washing Possible Flows from riparian habitats and wetlands Incidental Dechlorinated swimming pool discharges Incidental Street wash water Possible Flows from firefighting activities Incidental 3.9 Target Pollutants and Sources In addition to those target pollutants identified above,the Town of Laurel Park is not aware of other significant water quality issues within the permitted MS4 area. Table 7 below summarizes the water quality pollutants identified throughout Part 3 of this SWMP,the likely activities/sources/targeted audiences attributed to each pollutant, and identifies the associated SWMP program(s)that address each. In addition,the Town of Laurel Park has evaluated schools, homeowners and businesses as target audiences that are likely to have significant stormwater impacts. Litter: Illegal dumping has occurred and been noted by code enforcement officers within the Town. Cases of both illegal construction waste dumping and general residential or school dumping have been noted by code enforcement officers. This litter poses a threat to both our water bodies and the MS4 infrastructure, as the litter can create clogs and backups that damage the pipelines leading back to the stream. Some litter even poses a threat to groundwater if chemical leaching or breakdown of components into heavy metals occurs due to weathering of the litter. The dumping has been found typically road side but also in secluded urban areas. Sediment: Previous installed erosion control measure have been removed or fallen Sediment buildup is largely attributed to mismanaged construction sites with fallen or incorrectly installed sediment fences. It has been noticed in both reports from citizens and by code enforcement officers that there are several cases of construction sites not maintaining their erosion control fences during work. This has led to sediment buildup near storm drains,onto down slope private properties,and in some cases causing water to build up in nearby properties as the sediment is limiting the drains ability to remove runoff. In all cases code enforcement has responded and had the issue solved,but even being down for a short time can prove to have significant effects. Erosion control fences are required for sediment control permits during construction by the DEQ throughout the entire construction process. DRAFT NCS000478 SWMP Town of Laurel Park December 2,2019 Page 9 Gray Water: Residential,Charity, and Municipal Car Washes Residential,charity,and municipal car washes allow for soaps or waxes to enter the storm drain when vehicles are not being cleaned in the correct areas (such as vegetated patches or in areas that do not have storm drains). This allows for toxic contaminants to enter our waterways via the storm drain system. Fats Oils and Grease: Health Department has noted several cases where restaurants do not empty or own/rent grease traps for appropriate removal. The Health Department has reported several restaurants in Laurel Park not maintaining grease traps. This has led to cases of the restaurants allowing the grease to drip onto nearby impermeable surface—which would eventually lead to water quality issues. Overflow from a lack of maintenance or throwing out the grease with general waste contributes to this problem. This is a health violation since the grease poses a physical risk,but it also can impair water bodies with an influx of water insoluble grease going down the storm drain. Underground storage tanks: Storage devices installed below ground that contain hazardous materials/waste. These tanks can contain gasoline, fuels such as propane, industrial chemicals/oils,and most often human waste in areas not directly connected to the sanitary sewer. Any underground storage tank must be well maintained/monitored, and correctly installed due to the risk of them leaking. The leaks can cause whatever chemical the tank is storing to leak into the ground,harming the soil, groundwater/water table, and even surface waters as they are being fed from groundwater. If a fuel or industrial chemical tank is leaking,the chemical will leach into the soil—leading to toxic soil,contaminated groundwater, and possibly impairing a stream/water body. If a septic tank is leaking, it can overwhelm the natural processes of the soil(infiltration)leading to nutrient overload in streams fed by groundwater,or allowing pathogens to enter, increasing the risk of disease. The 10 303(d) fecal coliform impaired streams listed can have some attribution to septic tank leakage. Illicit discharges: Originate from a variety of sources,with an equally varied number of effects dependent on the chemical that is released. Typically, illicit discharges come from businesses,residents or municipal facilities who dump chemicals into storm drains either incidentally due to a lack of IDDE education or general carelessness. These chemicals can vary greatly, and can include grease, oils, chemicals, cleaning solutions,paints,metals, etc. This is a recognized problem as we have several 303(d) streams impaired from causes related to substances or attributions given to unclean discharges into the streams -in addition to reports generated by the municipality. Many of the 303(d)benthos impaired streams can be attributed to IDDE issues,but they are often from inexact/non-point sources that are attributed to illicit discharges Illegal dumping: When residents,businesses, or municipal employees dump waste randomly in non-permitted dumping areas. This waste can widely vary,causing a variety of problems. For example,citizens dumping televisions on the side of the road to avoid dumping fees,which allows for the metals or chemicals inside the tv to leach out as stormwater passes it(mercury,lead, and other metals). It can be a case of businesses dumping DRAFT NCS000478 SWMP Town of Laurel Park December 2,2019 Page 10 waste in watershed areas where runoff passes through the waste, either carrying it,or residuals of the waste into water bodies. It can also be a case of graders dumping sediment into areas without the correct allowances/precautions. The debris and chemicals accumulate over time and lead to chemical impairments,pH issues,turbidity impairments,or debris entering the stream/MS4 system. Improper disposal of waste: Improper disposal of waste is problematic because it allows chemicals,or difficult to manage waste,to enter the environment in ways that may be hard to track. For example;not giving a car battery to the correct waste management facility can allow for battery acid and lead to enter the soil which drains/collects in the groundwater. This problem has been noticed by municipal waste managers and is difficult to track as often the improper disposal waste is mixed in with the standard refuse. Other examples include grease going down sinks clogging MS4 systems,chemicals from batteries leaching into the groundwater,oil from oil changes not going to the correct facility, etc. Table 7: Summary of Target Pollutants and Sources Target Pollutant(s) Likely Source(s)/Target Audience(s) SWMP Program Addressing Target Pollutant s /Audience s Litter Residents,Businesses, Schools Public Education&Outreach Public Participation Sediment Construction Activity Public Education&Outreach, Construction Program Post-construction Program Gray water Residential Illicit Discharge Public Education&Outreach Fats, Oils and Grease Businesses (Restaurants) Illicit Discharge Public Education&Outreach Underground Storage Tanks Business and Residents Illicit Discharge Public Education&Outreach Illicit Discharges General Public,Businesses, Illicit Discharge Municipal Employees Public Education&Outreach Good Housekeeping Illegal Dumping and General Public, Businesses, Illicit Discharge Improper Disposal of Waste Municipal Employees Public Education&Outreach Good Housekeeping DRAFT NCS000478 SWMP Town of Laurel Park December 2,2019 Page 11 PART 4: STORMWATER MANAGEMENT PROGRAM ADMINISTRATION 4.1 Organizational Structure The Town of Laurel Park staff will use all departments to coordinate Stormwater Management Plan efforts,to ensure the Town is facilitating Best Management Practices to protect water quality. Primary responsibilities will be held within the office of the Town Manager and Public Works Departments. The rest of the Town of Laurel Park staff will be training to handle internal procedures and report actions to the appropriate staff. Laurel Park Town Council Mayor Carey O'Cain Town Manager Christopher Todd Police Department Town Administration Public Works Tamara Amin, Andrew Griffin, Bobbie Trotter, Town Clerk Public Works Director Chief 8 Full Time 8 Full Time 9 Reserve 3 Full Time Table 8: Summary of Responsible Parties DRAFT NCS000478 SWMP Town of Laurel Park December 2,2019 Page 12 SWMP Component Responsible Position Staff Name Department Stormwater Program Town Manager Christopher Todd Town of Laurel Park Administration SWMP Management Town Manager Christopher Todd Town of Laurel Park Public Education& Town Manager Christopher Todd Town of Laurel Park Outreach Public Involvement& Town Manager Christopher Todd Town of Laurel Park Participation Illicit Discharge Town Manager Christopher Todd Town of Laurel Park Detection& Elimination Construction Site N/A N/A NCDEQ—Asheville Runoff Control Regional Office Post-Construction Project Engineer Natalie Berry Henderson County Stormwater Management Pollution Town Manager Christopher Todd Town of Laurel Park Prevention/Good Housekeeping for Municipal Operations Municipal Facilities Town Manager Christopher Todd Town of Laurel Park Operation& Maintenance Program Spill Response Program Public Works Director Andrew Griffin Town of Laurel Park MS4 Operation& Town Manager Christopher Todd Town of Laurel Park Maintenance Program Municipal SCM Town Manager Christopher Todd Town of Laurel Park Operation& Maintenance Program Pesticide, Herbicide & Public Works Director Andrew Griffin Town of Laurel Park Fertilizer Management Program DRAFT NCS000478 SWMP Town of Laurel Park December 2,2019 Page 13 Vehicle&Equipment Public Works Director Andrew Griffin Town of Laurel Park Cleaning Program Pavement Management Public Works Director Andrew Griffin Town of Laurel Park Program Total Maximum Daily Town Manager Christopher Todd Town of Laurel Park Load(TMDL) Requirements 4.2 Program Funding and Budget In accordance with the issued permit,the Town of Laurel Park shall maintain adequate funding and staffing to implement and manage the provisions of the SWMP and comply with the requirements of the NPDES MS4 Permit. The budget includes the permit administering and compliance fee,which is billed by the Division annually. The town provides $6,000.00 in direct funds for the operation of not capital stormwater projects. Additionally there is another approximately$50,000.00 annually for capital projects related to stormwater and stormwater drainage. Any fees charged to the development community for BMP Inspections,Plan Review, and other associated fees will help offset cost. The Town may determine that stormwater utility fees should be implemented; these fees would be collected by the Town through tax or utility bills. The goal would be for the funds collected to support the stormwater program through mapping outfalls, stream repairs, and other water quality efforts. 4.3 Shared Responsibility The Town of Laurel Park will share the responsibility to implement the following minimum control measures,which are at least as stringent as the corresponding NPDES MS4 Permit requirement. The Town of Laurel Park remains responsible for compliance if the other entity fails to perform the permit obligation,and may be subject to enforcement action if neither the Town of Laurel Park nor the other entity fully performs the permit obligation. Table 9 below summarizes who will be implementing the component,what the component program is called,the specific SWMP BMP or permit requirement that is being met by the shared responsibility, and whether or not a legal agreement to share responsibility is in place. Table 9: Shared Responsibilities SWMP BMP or Legal Permit Requirement Implementing Entity&Program Name Agreement (Y/N) Construction Site Runoff NCDEQ N/A Control Program Post-Construction Site Henderson County Y Runoff Control Program DRAFT NCS000478 SWMP Town of Laurel Park December 2,2019 Page 14 4.4 Co-Permittees The are no other entities applying for co-permittee status under the NPDES MS4 permit number NCS000478 for the Town of Laurel Park. Table 10 summarizes contact information for each co- permittee. Table 10: Co-Permittee Contact Information Co-Permittee MS4 Contact Person Phone&E-Mail Interlocal Name Agreement Y/N N/A N/A N/A N/A 4.5 Measurable Goals for Program Administration The Town of Laurel Park will manage and report the following Best Management Practices(BMPs) for the administration of the Stormwater Management Program. ITable 11: Program Administration BMPs Permit 2.1.2 and Part 4: Annual Self-Assessment Ref. Measures to evaluate the performance and effectiveness of the SWMP program components at least annually. Results shall be used by the permittee to modify the program components as necessary to accomplish the intent of the Stormwater Program. The self-assessment re ortin eriod is the fiscal year Jul 1 —June 30 . A B C D DRAFT NCS000478 SWMP Town of Laurel Park December 2,2019 Page 15 Table 11: Program Administration BMPs BMP Schedule for Annual Reporting No Description of BMP Measurable Goal(s) Im lementation Metric 1. Annual Self-Assessment Perform an annual evaluation of 1.Prepare,certify and 1.Annually for Permit 1.Annual Self- SWMP implementation, submit the Annual Self- Years 1 —4 Assessment received by suitability of SWMP Assessment to NCDEQ (FY19/20—FY22/23) NCDEQ no later than commitments and any proposed prior to August 31 each August 31 each year. changes to the SWMP utilizing year. the NCDEQ Annual Self- Assessment Template. Permit 1.6: Permit Renewal Application Ref. Measures to submit a permit renewal application no later than 180 days prior to the expiration date of the NPDES MS4 permit. BMP A B C D No. Description of BMP Measurable Goal(s) Schedule for Annual Reporting Implementation Metric 2. Permit Renewal Application Audit stormwater program 1.Participate in an 1.TBD—Typically 1.N/A implementation for compliance NPDES MS4 Permit Permit Year 4 with the permit and approved Compliance Audit,as SWMP, and utilize the results to scheduled and performed (FY22/23) prepare and submit a permit by EPA or NCDEQ. renewal application package. 2. Self-audit and 2.Permit Year 5 2. Submit Self-Audit to document any DEMLR(required stormwater program (FY23/24) component of permit components not audited renewal application by EPA or NCDEQ package). utilizing the DEQ Audit —Template. 3. Certify and submit the 3.Permit Year 5 3.Permit renewal stormwater permit application package renewal application (FY23/24) received by DEQ at least (NOI, Self-Audit,and 180 days prior to permit Draft SWMP for the next expiration. 5-year permit cycle). DRAFT NCS000478 SWMP Town of Laurel Park December 2,2019 Page 16 PART 5: PUBLIC EDUCATION AND OUTREACH PROGRAM The Town of Laurel Park will implement a Public Education and Outreach Program to distribute educational materials to the community or conduct equivalent outreach activities about the impacts of storm water discharges on water bodies and steps the public can take to reduce pollutants in storm water runoff. The target audiences and identified pollutants listed in Part 3.9 of this SWMP,which will be addressed by the Public Education and Outreach Program, are summarized in Table 12 below. In addition,the Town of Laurel Park is required to inform businesses and the general public of the hazards associated with illicit discharges,illegal dumping and improper disposal of waste. Table 12: Summary of Target Pollutants &Audiences Target Pollutants/Sources Target Audience(s) Litter Residents,Businesses, Schools Sediment Construction Activity Gray water Residential Fats,Oils and Grease Businesses Restaurants Underground Storage Tanks Businesses and Residents Chemicals Industrial,Business and Residential Illicit Discharges General Public,Businesses,Municipal Employees Illegal Dumping General Public,Businesses,Municipal Employees Improper Disposal of Waste General Public,Businesses,Municipal Employees The Town of Laurel Park will manage, implement and report the following public education and outreach BMPs. Table 13: Public Education and Outreach BMPs Permit 3.2: Outreach to Targeted Audiences Ref. Measures to identify the specific elements and implementation of a Public Education and Outreach Program to share educational materials to the community or conduct equivalent outreach activities about the impacts of stormwater discharges on water bodies and how the public can reduce pollutants in stormwater runoff. The permittee shall document the extent of exposure of each media, event or activity, including those elements im lemented locally or through a cooperative agreement. BMP A B C D No. Description of BMP Measurable Goal(s) Schedule for Annual Reporting Implementation Metric 3. Stormwater Fliers DRAFT NCS000478 SWMP Town of Laurel Park December 2,2019 Page 17 Table 13: Public Education and Outreach BMPs Stormwater fliers will be 1. Develop and 1. Permit Year 1 1.-5. Document and distributed to Town residences, distribute report the topic and municipal employees,businesses, fliers at Town (FY19/20) number of flyers and industrial facilities through event to create distributed at each stormwater events. Five topics stormwater event. will be addressed over the term of awareness. the permit; general stormwater 2. Develop and 2. Permit Year 2 awareness,illicit discharges, distribute a illegal dumping, chemicals and fliers for illicit (FY20/21) proper disposal of waste. discharges. 3. Develop and 3. Permit Year 3 distribute a fliers for (FY21/22) illegal dumping. 4. Develop and 4. Permit Year 4 distribute fliers for (FY22/23) chemical awareness. 5. Develop and 5. Permit Year 5 distribute fliers for (FY23/24) proper waste disposal. 4. Public Event Outreach Provide stormwater educational 1. Staff will have a 1. Annually 1.Number of events information to the general public booth at community held/attended; at community events. events to disperse Permit Years 1-5 Number of attendees; stormwater outreach (FYI 9/20—FY23/24) Number of materials materials through the handed out. use of interactive educational games and activities. 5. Local Civic Organizations Provide stormwater educational 1. Staff will conduct 1. Annually 1.Number of events information to local civic presentations to held/attended; organizations at regular meetings disperse stormwater Permit Years 1-5 Number of attendees; and events. outreach materials (FYI 9/20—FY23/24) Number of materials through the use of handed out. interactive educational games and activities. 6. Printed Materials DRAFT NCS000478 SWMP Town of Laurel Park December 2,2019 Page 18 Table 13: Public Education and Outreach BMPs Staff will design new printed 1. Staff will create 1. Permit Year 1 1.Number of new materials for target audiences to printed material for materials created for aid stormwater education and local government (FY19/20) addressing illicit upon completion begin distribution addressing discharge and distribution. illicit discharge and stormwater best stormwater best practices. practices. 2. Staff will distribute 2. Annually 2.Number of materials printed materials at distributed. events, school Permit Years 1-5 presentation, and have (FYI 9/20—FY23/24) them on display for public acquisition in Government buildings. Digital educational information/ opportunities. 7. Local Businesses Provide stormwater educational 1. Staff will conduct a 1. Annually 1.Number of events information to local business at meeting to disperse held/attended; regular meetings and events. stormwater outreach Permit Years 1-5 Number of attendees; materials through the (FYI 9/20—FY23/24) Number of materials use of interactive handed out. educational games and activities. 8. Evaluate Pollutants Sources and Audiences Evaluate the target pollutants, 1. Evaluate following 1. Annually 1. -2. Evaluate and sources, and associated target target pollutants: document number of audiences likely to have litter, sediment,gray Permit Years 1-5 current and new target significant stormwater impacts water, fats,oils, (FYI 9/20—FY23/24) pollutants, sources, and why they were selected. grease, animal and audiences by operations, identifying them in the underground storage annual report and tanks, super fund sites, update the plan(when chemicals, illicit necessary). through discharges,illegal GIS data and mapping dumping and improper tools. disposal of waste. DRAFT NCS000478 SWMP Town of Laurel Park December 2,2019 Page 19 Table 13: Public Education and Outreach BMPs 2. Evaluate the 2. Annually following target audiences: residents, Permit Years 1-5 businesses, schools, (FYI 9/20—FY23/24) construction activity, commercial, farms, industrial, development community,general public and municipal em to ees. 9. Evaluate Public Education and Outreach BMPs. Evaluate the successful 1. Administer a 1. Annually 1.Number of response components of outreach through random survey to received to determine interest and feedback. Town residents, Permit Years 1-5 if current efforts are businesses, schools, (FY19/20—FY23/24) beneficial to the public construction activity, education and outreach commercial, farms, program. industrial, development community,general public and municipal employees. Permit 2.1.7 and 3.2.3: Web Site Ref. Measures to provide a web site designed to convey the program's message and provide online materials including ordinances, or other regulatory mechanisms,or a list identifying the ordinances or other regulatory mechanisms,providing the legal a ority necessary to im lement and enforce the re uirements of the permit BMP A B C D No. Description of BMP Measurable Goal(s) Schedule for Annual Reporting Implementation Metric 10. Website Maintain the already established 1. Maintain and update 1. Annually 1.Number of times website designed to convey the stormwater program website material is program's message. information on the Permit Years 1-5 updated per year; what existing municipal (FYI 9/20—FY23/24) changes were made. website. DRAFT NCS000478 SWMP Town of Laurel Park December 2,2019 Page 20 Table 13: Public Education and Outreach BMPs 2. Town staff will 2. Annually,beginning 2.Number of times maintain and update in Permit Year 2 website material is stormwater website;by updated per year; posting the MS4 Permit Years 2-5 Number of participants Annual Self- (FY20/21 —FY23/24) using the stormwater Assessment,verifying website,measured all links and contact through opening the information are page link. current/active,posting the current year fliers and reset the view counter. 11. Education Regarding Illicit Discharges Provide educational information 1. Train municipal 1. Annually 1.Number of to municipal employees, employees in illicit employees trained; businesses, citizens and schools discharge detection Permit Years 1-5 Number of trainings of hazards associated with illicit and elimination. (FYI 9/20—FY23/24 held. discharges,illegal dumping, and 2. Distribute material 2. Annually 2. Amount of material improper disposal of waste. to target audiences distributed to each (municipal employees, Permit Years 1-5 group: schools,businesses, (FYI 9/20—FY23/24) Students and citizens). Municipal Employees Business Employees Citizens. 3. Provide education 3. Continuous,upon 3.Number of during enforcement violation investigation. corrective enforcement process. actions;number of Permit Years 1-5 citizen interactions. FY19/20—FY23/24 Permit 3.2.5: Stormwater Hotline Ref. Measures for a stormwater hotline/helpline for the purpose of public education and outreach. BMP A B C D No. Description of BMP Measurable Goal(s) Schedule for Annual Reporting Implementation Metric 12. Hotline 1. Establish a hotline 1. Permit Year 1 1. Yes or No;Phone number for stormwater number. complaints and (FY19/20) information. DRAFT NCS000478 SWMP Town of Laurel Park December 2,2019 Page 21 Table 13: Public Education and Outreach BMPs Provide a stormwater 2. Identify specific 2. Permit Year 1 2. Yes or No; Staff hotline/helpline for public staff members who name and position. education and outreach. will serve as (FY19/20) stormwater education and hotline contacts. 3. Record number and 3. Annually, after 3.Number of phone type of complaints, establishment of calls received and the concerns and stormwater hotline. context of the call; information related to Type of call, each call. Permit Years 2-5 information provided (FY20/21 —FY23/24) during the call, date of call, and location of caller. 4. Train stormwater 4. Annually,beginning 4. Document and education and hotline in Permit Year 1 report number of staff contacts in general trained,training dates stormwater awareness, (FY19/20) and topics covered. complaint call protocols and appropriate contacts for referral or typical stormwater issues. 5. Publicize contact 5. Continuous from 5.Document and information on the date of first annual report a summary of Town Stormwater training(see BMP the number of Partnership webpages. 12.B.4. above)in inquiries received,the Permit Year 1 general type of inquiry (education, outreach, (FY19/20) complaint), and the contact mechanism (phone, email,web page,walk-in). DRAFT NCS000478 SWMP Town of Laurel Park December 2,2019 Page 22 PART 6: PUBLIC INVOLVEMENT AND PARTICIPATION PROGRAM This SWMP identifies the minimum elements and implementation of a Public Involvement and Participation Program that complies with applicable State,Tribal and local public notice requirements. The Town of Laurel Park will manage, implement and report the following public involvement and participation BMPs. Table 14: Public Involvement and Participation BMPs Permit 3.3.1: Public Input Ref. Mechanisms for public involvement that provide for input on stormwater issues and the stormwater program. BMP A B C D No. Description of BMP Measurable Goal(s) Schedule for Annual Reporting Implementation Metric 13. Hotline for Public Input Provide mechanisms for public 1. Establish a Hotline 1. Permit Year 1 1.Number of calls input on stormwater issues and for public input. received/issues the stormwater program. Define who is in (FY 19/20) reported. charge of the hotline. Establish a "standardized script of questions"for the hotline to make data recording more consistent. 2. Maintain a hotline 2. Continuous, once 2.Number of updates for public input. established in Year 1 to hotlines questions (script for Permit Years 2-5 standardization). FY20/21 —FY23/24 14. Web based form reporting Provide mechanisms for public 1. Establish a web 1. Permit Year 1 1. Tool established— input via email format for based email complaint/ Yes or No, Status. stormwater issues and the reporting tool to be (FY 19/20) stormwater program. housed on the regional website. 2. Use the tool to log 2. Continuous, 2.Number of and respond to following the questions asked via the questions regarding the establishment of the tool;Number of public involvement tool in Permit Year 1. responses provided by program. staff categorized. Permit Years 2-5 FY20/21 —FY23/24 DRAFT NCS000478 SWMP Town of Laurel Park December 2,2019 Page 23 Table 14: Public Involvement and Participation BMPs 3. Maintain a web 3. Continuous, 3.Number of updates based email following the completed to the web complaint/reporting establishment of tool and reason for tool on the regional Permit Year 1. change. website. Permit Years 1-5 FY19/20—FY23/24 15. Social Media Outreach—Event Promotion Create and use a social media 1. Establish social 1. Permit Years 1 1. Facebook page page to promote stormwater presence on Facebook created—Yes or No, events,projects, and programs. to promote public (FY 19/20) status. The outreach tool will provide involvement and exposure to a large audience. participation related to stormwater programs, events, and projects. 2. Use social media 2. Continuous, after 2.Number and type of presences to promote Facebook page is events,projects and stormwater events, established in Permit programs promoted. projects, and programs Year 1. to engage public involvement. Permit Years 1-5 (FYI 9/20—FY23/24) 16. Water Resources Committee Provide mechanisms for public 1. Hold quarterly water 1. Quarterly meetings 1.Number of attendees input and participation via resource meetings, at each meeting,topics meetings on stormwater issues open to the public, for Permit Years 1-5 discussed. and the stormwater program. participation in (FYI 9/20—FY23/24) discussion related to water quality issues. Permit 3.3.2: Volunteer Opportunities Ref. Measures to provide volunteer opportunities designed to promote ongoing citizen participation. A B C D BMP No. Description of BMP Measurable Goal(s) Schedule for Annual Reporting Implementation Metric DRAFT NCS000478 SWMP Town of Laurel Park December 2,2019 Page 24 Table 14: Public Involvement and Participation BMPs 17. Stream Cleanup Provide volunteer opportunities 1. Hold stream cleanup 1. Annually 1.Number of for ongoing citizen participation efforts by engaging events/participants; through stream cleanup activities. groups to conduct Permit Years 1-5 Number of trash bags stream cleanup (FYI 9/20—FY23/24) filled. activities in appropriate areas. The events will be promoted by the Town and toward civic groups. 2. Provide all materials 2. Annually 2.Number of materials for stream cleanup distributed. activities(i.e. gloves, Permit Years 1-5 trash bags, and trash (FYI 9/20—FY23/24) pickers)hosted by Town. 3. The Town will 3. Annually 3.Number of market the event to the attendees; public to obtain Permit Years 1-5 Number of social volunteers for stream (FYI 9/20—FY23/24) media tags and shares; cleanup efforts to Number of materials assist in public distributed/mailed awareness and involvement with the event. DRAFT NCS000478 SWMP Town of Laurel Park December 2,2019 Page 25 PART 7: ILLICIT DISCHARGE DETECTION AND ELIMINATION PROGRAM The Town of Laurel Park will develop,manage,implement, document,report and enforce an Illicit Discharge Detection and Elimination Program which shall, at a minimum,include the following illicit discharge detection and elimination BMPs. Table 15: Illicit Discharge Detection and Elimination BMPs Permit 3.4.1: MS4 Map Ref. Measures to develop,update and maintain a municipal storm sewer system map including stormwater conveyances, flow direction,major outfalls and waters of the United States receiving stormwater discharges. BMP A B C D No. Description of BMP Measurable Goal(s) Schedule for Annual Reporting Implementation Metric 18. MS4 Map Develop,update and maintain a 1. Verify accuracy of 1. Permit Year 1 1.Number of municipal storm sewer system existing GIS map/data (FY 19/20) corrections needed. map including stormwater by comparing current conveyances, flow direction, data to field located major outfalls and waters of the major outfalls. United States receiving 2. Update existing map 2. Semi-annually 2.Number of updates; stormwater discharges. to include open approximately 33.3% channels and storm Permit Years 3-5 of MS4 mapping drain information and (FY21/22-FY23/24) completed each year flow direction. This (miles of pipe,type of data will be collected pipe,number of with a mixture of SCMs,number of preexisting GIS data outfalls, flow direction (following its located,number of validation), as well as, conveyances mapped, field work based off of were receiving bodies the Town and Planning located/marked)Yes recommendation and or No. known information. 3. Add new 3. Annually 3.Number of new infrastructure to map miles of pipe,type of as new construction Permit Years 1-5 pipe,number of occurs. (FY19/20—FY23/24) SCMs,number of outfalls, flow direction located,number of conveyances mapped, were receiving bodies located/marked. Permit 3.4.2: Regulatory Mechanism Ref. Measures to provide an IDDE ordinance or other regulatory mechanism that provides legal authority to prohibit,detect,and eliminate illicit connections and discharges, illegal dumping and spills into the MS4, including enforcement procedures and actions. DRAFT NCS000478 SWMP Town of Laurel Park December 2,2019 Page 26 Table 15: Illicit Discharge Detection and Elimination BMPs BMP A B C D No. Description of BMP Measurable Goal(s) Schedule for Annual Reporting Implementation Metric 19. Ordinance Enforcement Municipality will enforce the 1. Train staff(field and 1. Permit Year 1 1.Number of staff IDDE ordinance that provides office) in illicit trained;record of legal authority to prohibit,detect, discharge detection (FY19/20) staff s name, date, and eliminate illicit connections and elimination position and and discharges, illegal dumping procedures and responsibilities. and spills into the MS4- enforcement actions. including enforcement procedures 1. Enforcement of the 1. Continuous, 1.Number of and actions. IDDE ordinance to following the adopted incidences reported; prohibit, detect, and of the IDDE Number of incidences eliminate illicit Ordinance. resolved,Number still connections and in progress of discharges,illegal Permit Years 1-5 abatement at time of dumping and spills in (FY19/20—FY23/24) annual report. to the MS4. Permit 3.4.3: IDDE Plan Ref. Measures to maintain and implement a written IDDE Plan to detect and address illicit discharges, illegal dumping and any non-stormwater discharges identified as significant contributors of pollutants to the MS4. The plan shall provide standard procedures and documentation to: a) Locate priority areas likely to have illicit discharges, b) Conduct routine dry weather outfall inspections, c) Identify illicit discharges and trace sources, d) Eliminate the source(s) of an illicit discharge,and e) Evaluate and assess the IDDE Program. BMP A B C D No. Description of BMP Measurable Goal(s) Schedule for Annual Reporting Implementation Metric 20. IDDE Plan DRAFT NCS000478 SWMP Town of Laurel Park December 2,2019 Page 27 Table 15: Illicit Discharge Detection and Elimination BMPs Establish a written IDDE Plan to 1. Develop written 1.Permit Year 1 1. Yes or No detect and address illicit IDDE Plan to define discharges,illegal dumping and the process of mapping (FY19/20) any non-stormwater discharges the MS4, identifying, identified as significant tracking and contributors of pollutants to the processing illicit MS4. discharge, illegal dumping and significant contributors of pollutants to the MS4. 2. Train staff on the 2. Permit Year 1 2.Number of processes defined in employees trained, the IDDE Plan (FY19/20) date of training and reference 21.B.1. position of employee. 3. Adopt the IDDE 3. Permit Year 1 3.Yes or No/status Plan summary; (FY19/20) Date procedures adopted. 4. Implement/Enforce 4. Continuous 4.Number of IDDE the adopted IDDE complaints resolved. Plan. Permit Years 2-5 FY20/21 —FY23/24 5. Maintain and assess 5. Permit Year 5 5. Yes or No; date plan the IDDE Plan based reviewed and findings; on reporting metrics (FY23/24) Number of changes from previous year's needed. findings. 21. Location of Priority Areas Establish and maintain procedures 1. Use MS4 map to 1. As BMP 20 is being 1.Number and to locate priority areas likely to locate outfalls in completed,priority location of each have illicit discharges. conjunction with high areas will be priority area pollution risk areas established. determined. (based on tax office data outlining land Continuous, classification). To Permit Years 1-5 establish high priority (FYI 9/20—FY23/24) areas. DRAFT NCS000478 SWMP Town of Laurel Park December 2,2019 Page 28 Table 15: Illicit Discharge Detection and Elimination BMPs 22. Dry Weather Outfall Inspections Establish procedure to conduct 1. Create a schedule 1. Quarterly, 1. Date inspections routine dry weather outfall and record data in GIS occurred, location of inspections for dry weather outfall Permit Years 1-5 inspected outfall, and inspections such as (FY19/20—FY23/24) photos of outfall. photos and location. 23. Illicit Discharges and Trace Sources Establish procedures to track and 1. Establish procedures 1. Permit Year 1 1. Was the tracking document investigations. to identify illicit document established discharges and trace (FY19/20) Yes or No; Status. sources. 2. Maintain tracking 2. Continuous, 2. The date(s)the documentation that following illicit discharges were follows the procedures establishment in Year observed,the results of listed in Permit 1. the investigation, reference 3.4.3 BMP follow-up 23.B.1. Permit Years 1-5 documentation and the (FY19/20—FY23/24) date the investigation was closed. 24. Maintain and Implement IDDE Plan Maintain and implement the 1. Assess the local 1. Continuous, after 1. Provide status IDDE Plan to detect and address priority areas likely to plan is established in summary; number of illicit discharges, illegal dumping have illicit discharges. Permit Year 1. priority areas(location and any non-stormwater and/or use) discharges identified as Permit Years 1-5 determined. significant contributors of FY19/20—FY23/24 pollutants to the MS4. 2. Conduct routine dry 2. Continuous, after 2.Number of outfalls weather outfall plan is established in inspected. inspections—with the Permit Year 1. goal of inspecting all outfalls over the 5 year Permit Years 1-5 permit period. FY19/20—FY23/24 3. Identify illicit 3. Continuous, after 3.Number of illicit discharges and trace plan is established in discharges and non- sources. Permit Year 1. illicit discharges identified. Permit Years 1-5 FY19/20—FY23/24 DRAFT NCS000478 SWMP Town of Laurel Park December 2,2019 Page 29 Table 15: Illicit Discharge Detection and Elimination BMPs 4. Eliminate the 4. Continuous, after 4.Number of sources of illicit plan is established in corrective actions discharge. Permit Year 1. completed. Permit Years 1-5 (FY19/20—FY23/24) 5. Evaluate and assess 5. Annually 5.Number of the IDDE program— recommended Identify where Permit Years 1-5 improvement to improvement can be (FYI 9/20—FY23/24) achieve best made based on management practices. statistical data collected. Changes must be approved by DEQ from the previously approved IDDE Plan. Permit 3.4.4: IDDE Tracking Ref. Measures for tracking and documenting the date(s) an illicit discharge, illicit connection or illegal dumping was observed,the results of the investigation,any follow-up of the investigation,the date the investigation was closed,the issuance of enforcement actions, and the ability to identify chronic violators. BMP A B C D No. Description of BMP Measurable Goal(s) Schedule for Annual Reporting Implementation Metric 25. IDDE Tracking Staff will create a mechanism for 1. Establish database 1. Permit Year 1 1.Yes or No, status tracking and documenting the application for summary; date(s)an illicit discharge, illicit tracking illicit (FY 19/20) Date application connection or illegal dumping discharge connections created. was observed,the results of the and illegal dumping, investigation, any follow-up of outlining who made the investigation,the date the the complaint, location investigation was closed,the of complaint,note issuance of enforcement actions, prior offenses, status and the ability to identify chronic and action taken. violators will be recorded. 2. Track illicit 2. Continuous, 2.Number of issues discharge/connection following reported by staff, and illegal dumping establishment in Number of issues with the tool. Permit Year 1. reported by citizens; Differentiate staff Summary of findings. discovery from citizen Permit Years 1-5 reporting to allow for (FYI 9/20—FY23/24) review of outreach program. DRAFT NCS000478 SWMP Town of Laurel Park December 2,2019 Page 30 Table 15: Illicit Discharge Detection and Elimination BMPs 3. Upon investigation 3. Continuous, 3.Number of correct Illicit following corrective actions Discharge/connection establishment in taken, documentation and Illegal Dumping. Permit Year 1. of violations. Permit Years 1-5 (FYI9/20—FY23/24 4. Establish and 4. Continuous, 4.Number of chronic maintain a list of following violators identified. chronic violators,as establishment in applicable Permit Year 1. Permit Years 1-5 (FYI 9/20—FY23/24 5. Evaluate and assess 5. Continuous, 5.Number of the IDDE tracking following recommended application and establishment in Year improvement to program—Identify 1. achieve best where improvement management practices. can be made based on Permit Years 2-5 statistical data (FY20/21 —FY23/24) collected,problems encountered and needs. Permit 3.4.5: Staff IDDE Training Ref. Measures to provide training for municipal staff and contractors who, as part of their normal job responsibilities,may come into contact with or otherwise observe an illicit discharge, illicit connection or illegal dumping. Training shall include identifying and reporting illicit discharges, illicit connections and illegal dumping. Each staff training event shall be documented,including the agenda/materials, date, and number of staff participating. BMP A B C D No. Description of BMP Measurable Goal(s) Schedule for Annual Reporting Implementation Metric 26. Staff Training Train municipal staff and 1. Identify staff 1. Annually 1.Number of contractors to identify and report member or contractors employees(contractors illicit discharges, illicit that are likely to Permit Years 1-5 included). connections, illegal dumping and observe an illicit (FYI9/20—FY23/24) spills. discharge, illicit connection and illegal dumping. DRAFT NCS000478 SWMP Town of Laurel Park December 2,2019 Page 31 Table 15: Illicit Discharge Detection and Elimination BMPs 2. Hold IDDE training 2. Annually 2.Number of events to educate staff events/personnel and contractors in Permit Years 1-5 trained;provide identifying and (FYI9/20—FY23/24) specific reporting illicit agenda/materials, date discharges,illicit and staff. connections,illegal dumping ands ills. 27. IDDE Educator Establish appropriate staff 1. Identify specific 1. Permit Year 1 1. Document specific contacts to field inquiries staff staff positions. regarding IDDE education, members/positions (FY19/20) outreach and complaints. who will serve as IDDE education and hotline contacts. 2. Train IDDE 2. Annually,beginning 2. Document and education and hotline Permit Year 1 report number of staff contacts in IDDE (position)trained, awareness, complaint Permit Years 1-5 training dates, and call protocols, and (FY19/20—FY23/24) topic covered. appropriate contacts for referral. 3. Publicize through 3. Continuous, from 3. Document and social media on the date of first annual report a summary of Town webpage contact training(see BMP the number of information about 28.B.2)in Permit Year inquiries received,the IDDE reporting. 1 general type of inquiry (educational outreach (FY19/20) or complaint), and the contact mechanism (phone, email, web a e,walk-in). Permit 3.4.6: IDDE Reporting Ref. Measures for the public and staff to report illicit discharges, illegal dumping and spills. The mechanism shall be publicized to facilitate reporting and shall be managed to provide rapid response by appropriately trained ersonnel. BMP A B C D No. Description of BMP Measurable Goal(s) Schedule for Annual Reporting Implementation Metric 28. IDDE Reporting Hotline DRAFT NCS000478 SWMP Town of Laurel Park December 2,2019 Page 32 Table 15: Illicit Discharge Detection and Elimination BMPs Provide a hotline for the public 1. Create a hotline for 1. Permit Year 1 1. Yes or No, status and staff to report illicit reporting IDDE summary; date discharges,illegal dumping and concerns. Designate (FY19/20) application created; list spills. which staff are in of staff charged with charge of resolving the resolving the reported issue reported via the issues. hotline. Develop a set of standard script for consistent record keeping. 2. Train hotline staff to 2. Continuous, after 2. Were staff trained— differentiate between hotline is established. Yes or No, status; illicit discharge Names of trained staff complaints and Permit Years 1-5 in list format. stormwater (FY19/20—FY23/24) complaints. The staff will also be trained to keep adequate records of the calls for metrics. 3. Maintain a hotline 3. Semi-annually 3.Number of phone as a mechanism for calls received. reporting by updating Permit Years 1-5 the standard script (FYI 9/20—FY23/24) with problems recognized by hotline —employees. 4. Publicize Hotline by 4. Continuous, 4. Amount of materials including the number following the distributed;Number of in all educational establishment of the shares like, comments, materials distributed. hotline. reviews and responses Share the hotlines on relevant social number on the Town Permit Years 1-5 media. website and social (FYI 9/20—FY23/24) media accounts. 29. IDDE Reporting Web-based Reporting Form Staff will establish and maintain a 1. Create a form for 1. Permit Year 2 1. Yes or No, status web-based google form where web based report. summary; complaints can be entered and (FY20-21) Date form is created. sent to the appropriate reporting individual. Publicize reporting 2. Establish links to 2. Permit Year 2 2. Yes or No, status tool in education outreach reporting form tool on summary; materials. the Town website and (FY20-21) Date links are created. social media(included, but not limited to, Facebook). DRAFT NCS000478 SWMP Town of Laurel Park December 2,2019 Page 33 Table 15: Illicit Discharge Detection and Elimination BMPs 3. Maintain the web 3. Annually, following 3.Number of reports based reporting tool. the creation of BMP made; method of 30.B.1. &2. publicizing reporting option. Permit Years 2-5 FY20/21—FY23/24 3. Publicize web-based 3. Continuous 3. Amount of materials reporting tool by following distributed. including the establishment of the address/location in all web tool. educational materials distributed. Permit Years 1-5 FY20/21—FY23/24 30. IDDE Reporting Efficiency Staff will provide a rapid response 1. Establish workorder 1. Permit Year 1 1.Yes or No, status to all complaints received. Staff application to track summary; will record the response dates and time of complaint, site (FY19/20) Date application summary of results to improve visit,type of complaint created. IDDE program and application. and all enforcement/resolution measures. 2. Evaluate response 2. Annually, following 2.High/Low times time.Work to establishment of elapsed, and overall minimize response workorder application. average time between time to reported issues the report and staff and record what is Permit Years 1-5 investigation; goal is causing those issues to (FY19/20—FY23/24) to improve time to be fixed in later achieve best iterations of the plan. management practices. DRAFT NCS000478 SWMP Town of Laurel Park December 2,2019 Page 34 PART 8: CONSTRUCTION SITE RUNOFF CONTROL PROGRAM In accordance with 15A NCAC 02H .0153,the Town of Laurel Park relies upon the North Carolina Sedimentation Pollution Control Act(SPCA)of 1973 and the NCGO10000 permit for construction activities as qualifying alternative programs to meet the NPDES MS4 Permit requirements for all construction site runoff control measures to reduce pollutants in stormwater runoff from construction activities that result in land disturbance of greater than or equal to one acre and any construction activity that is part of a larger common plan of development that would disturb one acre or more. Table 16: Qualifying Alternative Program Components for Construction Site Runoff Control Program Permit Legal Meets Whole Reference State or Local Program Name Authority Implementing Entity or Part of Requirement 3.5.1 - State Implemented SPCA Program 15A NCAC NCDEQ Whole 3.5.4 Chapter 04 * The local delegated SPCA Program ordinance(s)/regulatory mechanism(s)can be found at: The Town of Laurel Park also implements the following BMPs to meet NPDES MS4 Permit requirements. Table 17: Construction Site Runoff Control BMPs Permit 3.5.6: Public Input Ref. Measures to provide and promote a means for the public to notify the appropriate authorities of observed erosion and sedimentation problems. BMP A B C D No. Description of BMP Measurable Goal(s) Schedule for Annual Reporting Implementation Metric 31. Municipal Staff Training Train municipal staff who receive 1. Establish a sheet/list 1. Permit Year 1 1.Number and names calls from the public on the of trained municipal of staff trained; protocols for referral and tracking staff and citizens who (FY19/20) number of responses of construction site runoff control have reported generated by staff. complaints. construction run-off issues. 2. Train municipal 2. Annually, following 2. Document and staff on proper establishment of BMP report number of staff handling of 31.B.1. trained,training construction site runoff date(s) and topics control complaints. Permit Years 1-5 covered. FY19/20—FY23/24 DRAFT NCS000478 SWMP Town of Laurel Park December 2,2019 Page 35 Table 17: Construction Site Runoff Control BMPs 32. Means of Public Input 1. Develop a survey to 1. Permit Year 1 1. Was the survey Develop surveys and programs to obtain feedback about developed: Yes or No, give citizens methods of public perspective (FY19/20) Status. responding to how constriction about construction runoff is being managed. Ask runoff in the Town. question regarding: how they 2. Administer the 2. Annually, following 2.Number of surveys view construction runoff in the survey to be the development of the administered; number Town,what they think should be distributed through survey. of valid surveys changed to improve upon said Town utility bills and received. problems,and where they believe left in municipal Years 2-5 there should be better focus. buildings. (FY 20/21 -FY 23/24) 3. Develop a web- 3. Permit Year 1 3. Web-based tool based reporting form developed;Yes or No, that allows citizens (FY19/20) Status. and the development community(separately distinguished)to write concerns and report construction runoff issues. The tool will be accessible on the Town webpage and social media. 4. Administer the web- 4. Continuous, 4.Number of reports based reporting form following the from Citizens;Number in BMP 32.B.3. development of the of reports from web-based tool in development Permit Year 1. community. Permit Years 2-5 FY 20/21 -FY 23/24 5. Publicize the ability 5. Continuous, 5.Number of clicks on to report concerns following development the town website; about construction in Permit Year 1. number of likes and runoff issues via forms shares on the Town (BMP 32.B.3)on the Permit Years 2-5 social media Town website and (FY 20/21 -FY 23/24) platforms. social media. Permit 3.5.5: Waste Management Ref. Measures to require construction site operators to control waste such as discarded building materials, concrete truck washout,chemicals,litter, and sanitary waste at the construction site that may cause adverse impact to water quality. BMP A B C D No. Description of BMP Measurable Goal(s) Schedule for Annual Reporting Implementation Metric DRAFT NCS000478 SWMP Town of Laurel Park December 2,2019 Page 36 Table 17: Construction Site Runoff Control BMPs 33. Waste Management Require construction site 1. Develop an 1. Permit Year 1 1. Ordinance operators to control waste at the ordinance that developed: Yes or No, construction site that may cause addresses construction (FY19/20) Status. adverse impact to water quality. site waste. 2. Adopt the ordinance 2. Permit Year 1, 2. Ordinance adopted: established in BMP following development Yes or No, Status. 33.B.1. of ordinance FY19/20 3. Enforce the adopted 3. Continuously, 3.Number of permits ordinance using a GIS following adoption of issued with erosion application(Permit the ordinance. and sedimentation Reference 3.4.4,BMP control plans; 26.13.1.)to track and Permit Years 1-5 Number of corrective document (FY19/20—FY23/24) actions construction site taken/violations issued waste concerns and to active construction corrective action. sites identifying waste management violations. DRAFT NCS000478 SWMP Town of Laurel Park December 2,2019 Page 37 PART 9: POST-CONSTRUCTION SITE RUNOFF CONTROL PROGRAM This SWMP identifies the minimum elements to develop, implement and enforce a program to address stormwater runoff from new development and redevelopment projects that disturb greater than or equal to one acre, including projects less than one acre that are part of a larger common plan of development or sale,that are located within the Town of Laurel Park and discharge into the MS4. These elements are designed to minimize water quality impacts utilizing a combination of structural Stormwater Control Measures (SCMs)and/or non-structural BMPs appropriate for the community, and ensure adequate long- term operation and maintenance of SCMs. All Post-Construction management is done through an agreement with Henderson County. In accordance with 15A NCAC 02H .0153 and.1017,the Town of Laurel Park implements the following State post-construction program requirements,which satisfy the NPDES Phase 11 MS4 post-construction site runoff control requirements as Qualifying Alternative Programs (QAPs) in the MS4 area(s)where they are implemented. Table 18: Qualifying Alternative Program(s)for Post-Construction Site Runoff Control Program State QAP Name State Requirements Local Ordinance/Regulatory Mechanism Reference Water Supply Watershed(WS-IV) 15A NCAC 2B WS-IV Watershed Ordinance .0620- .0624 Upper French Broad River r l ■ j rN r , gTpk1_� bw,m �_-- S N 1 DRAFT NCS000478 SWMP Town of Laurel Park December 2,2019 Page 38 Table 19: Summary of Existing Post-Construction Program Elements Permit Requirements for Municipal Ordinance/Code Reference(s) Date Adopted Plan Review and Approval and/or Document Title(s) 3.6.2(a)Authority Stormwater Ordinance Section 101 01/15/2008 3.6.3(a) & 15A NCAC 02H.0153(c) Stormwater Ordinance Section 300 01/15/2008 Federal, State&Local Projects 3.6.3 b Plan Review Stormwater Ordinance Section 300 01/15/2008 3.6.3 c O&M Agreement Stormwater Ordinance Section 501 01/15/2008 3.6.3 d O&M Plan Stormwater Ordinance Section 501 01/15/2008 3.6.3(e)Deed Stormwater Ordinance Section 107,401,and 01/15/2008 Restrictions/Covenants 402 3.6.3 Access Easements Stormwater Ordinance Section 404 01/15/2008 Permit Requirements for Municipal Ordinance/Code Reference(s) Date Adopted Inspections and Enforcement and/or Document Title(s) 3.6.2 b Documentation Stormwater Ordinance Section 403 01/15/2008 3.6.2 c Right of Entry Stormwater Ordinance Section 501 01/15/2008 3.6.4 a Pre-CO his ections Stormwater Ordinance Section 302 01/15/2008 3.6.4 b Compliance with Plans Stormwater Ordinance Section 302 01/15/2008 3.6.4 c Annual SCM Inspections Stormwater Ordinance Section 403 01/15/2008 3.6.4 d Low Density Inspections Stormwater Ordinance Section 404 01/15/2008 3.6.4 e Qualified Professional Stormwater Ordinance Section 500 01/15/2008 Permit Requirements for Municipal Ordinance/Code Reference(s) Date Adopted Fecal Coliform Reduction and/or Document Title(s) 3.6.6 a Pet Waste BMP 44 N/A 3.6.6(b) On-Site Domestic BMP 44 N/A Wastewater Treatment The annual reporting metrics for the post construction program are provided in Table 20: Post Construction Site Runoff Control BMPs below. Table 20: Post Construction Site Runoff Control BMPs Permit 4.1.3: Minimum Post-Construction Reporting Requirements Ref. Measures to document activities over the course of the fiscal year(July 1 —June 30) including appropriate information to accurately describe ro ress, status, and results. BMP A B C D No. Description of BMP Measurable Goal(s) Schedule for Annual Reporting Implementation Metric 34. Standard Reporting DRAFT NCS000478 SWMP Town of Laurel Park December 2,2019 Page 39 Table 20: Post Construction Site Runoff Control BMPs Implement standardized tracking, 1. Track number of 1. Continuous 1.Number of plan documentation,inspections and low density and high reviews performed for reporting mechanisms to compile density plan reviews Permit Years 1-5 low density and high appropriate data for the annual performed. (FYI 9/20-FY23/24) density. self-assessment process. Data 2. Track number of 2. Continuous 2.Number of plan shall be provided for each Post- low density and high approvals issued for Construction/Qualifying density plans Permit Years 1-5 low density and high Alternative Program being approved. FY19/20-FY23/24 density. implemented as listed in Tables 3. Maintain a current 3. Continuous 3. Summary of number 18 and 19. inventory of low and type of SCMs density projects and Permit Years 1-5 added to the inventory; constructed SCMs (FY19/20-FY23/24) and number and including SCM type or acreage of low density low density acreage, projects constructed; location and last Total number of SCMs -inspection date. at time of review. 4. Track number of 4. Continuous 4.Number of SCM SCM inspections inspections performed. performed. Permit Years 1-5 (FYI 9/20-FY23/24) 5. Track number of 5. Continuous 5.Number of low low density density inspections inspections performed Permit Years 1-5 performed. -with the goal of (FYI 9/20-FY23/24) inspecting all low density projects over the 5 year permit period. 6. Track number and 6. Continuous 6. Summary of number type of enforcement and type of actions taken. Permit Years 1-5 enforcement actions FY19/20-FY23/24 taken. Permit 2.3 and 3.6: Qualifying Alternative Program(s) Ref. Measures to develop,implement and enforce additional BMPs in order to comply with the QAP state program re uirements. BMP A B C D No. Description of BMP Measurable Goal(s) Schedule for Annual Reporting Implementation Metric 35. Qualifying Alternative Program The QAP requirements are applicable to a portion of the Town of Laurel Park; however the Phase II Post- construction Stormwater Ordinance is being administer to fulfill both requirements. DRAFT NCS000478 SWMP Town of Laurel Park December 2,2019 Page 40 Table 20: Post Construction Site Runoff Control BMPs Permit 3.6.2: Legal Authority Ref. Measures to maintain adequate legal authorities through ordinance or other regulatory mechanism to: (a)review designs and proposals for new development and redevelopment to determine whether adequate stormwater control measures will be installed, implemented, and maintained, (b)request information such as stormwater plans, inspection reports,monitoring results, and other information deemed necessary to evaluate compliance with the Post-Construction Stormwater Management Program, and(c) enter private property for the purpose of inspecting at reasonable times any facilities, equipment,practices, or operations related to stormwater discharges to determine whether there is compliance with the Post-Construction Stormwater Management Program. BMP A B C D No. Description of BMP Measurable Goal(s) Schedule for Annual Reporting Implementation Metric 36. Phase II Post-construction Stormwater Ordinance The permit will enforce the 1. Enforcement of the 1. Continuous 1.Number of notices enacted ordinance in accordance Phase II Post- of violations issued; with state law and guidance. construction Permit Years 1-5 Number of Civil Stormwater Ordinance (FY19/20—FY23/24) Citations issued; to ensure compliance. Number still in progress of abatement at time of annual report. DRAFT NCS000478 SWMP Town of Laurel Park December 2,2019 Page 41 Table 20: Post Construction Site Runoff Control BMPs Permit 3.6.3: Plan Review and Approval Ref. Measures to maintain plan review and approval authority, standards and procedures to: (a)Require Federal, State, and local government projects to comply with Post-Construction Program requirements throughout the entire MS4 permitted area,unless the entity is subject to its own NPDES MS4 permit or a qualifying alternative program, (b)Conduct site plan reviews of all new development and redeveloped sites that disturb greater than or equal to one acre,and sites that disturb less than one acre that are part of a larger common plan of development or sale for compliance with 15A NCAC 02H .1017 and the qualifying alternative programs that apply within your jurisdiction, (c)Ensure that each project has an Operation and Maintenance Agreement that complies with 15A NCAC 02H .1050(12), (d)Ensure that each project has an Operation and Maintenance Plan that complies with 15A NCAC 02H .1050(13), (e)Ensure that each project has recorded deed restrictions and protective covenants,that require the project to be maintained consistent with approved plans, and(f)Ensure that each SCM and associated maintenance accesses be protected in a permanent recorded easement per 15A NCAC 02H 1050 9 and(10). BMP A B C D No. Description of BMP Measurable Goal(s) Schedule for Annual Reporting Implementation Metric Plan Review and Approval 37. Review plans for all new 1. Review plans for all 1. Continuous, 1.Number of projects development and redevelopment new development and following the adopted reviewed;Number of sites that will disturb greater than redevelopment sites of the Post- projects approved. or equal to one acre(including that will disturb greater construction projects less than one acre that are than or equal to one stormwater ordinance, (To be documented by part of a larger common plan of acre. This is to referenced in BMP listing type-Non- development or sale). including projects less 36.B.1 governmental, than one acre that are Federal, State or Local part of a larger Permit Years 1-5 Government) common plan of (FY19/20—FY23/24) development or sale. This requirement also applies to Federal, State and Local Government projects. 2. Review checklist 2.Annually, following 2.Number of updates annually to determine if establishment of the made and summary of items need to be added checklist referenced in reason needed. or modified. BMP 37.B.1. Permit Years 1-5 (FYI 9/20—FY23/24) DRAFT NCS000478 SWMP Town of Laurel Park December 2,2019 Page 42 Table 20: Post Construction Site Runoff Control BMPs 38. Operation and Maintenance Agreement and Plan The Operation and Maintenance 1. Ensure that each 1. Continuous 1.Number of (O&M) agreement require owners project has an approved approved O &M of structural BMPs to perpetually O&M Agreement Permit Years 1-5 Agreements. maintain and operate BMPs prior to CO. To be (FYI 9/20—FY23/24) according to the O&M plan included in the project submitted during the plan review checklist. process, and require submission 2. Ensure that each 2. Continuous,to be 2.Number of O&M of annual inspection reports project has an O&M included in the project inspections receive written by a qualified Plan to require annual checklist and required and approved. professional. inspections to be prior to CO. completed by a qualified professional. Permit Years 1-5 (FYI 9/20—FY23/24 . 39. Recordation The plan review process shall 1. Ensure each project 1. Continuously,to be 1.Number of deed include verification that has a recorded deed included in the project restrictions and permanent legal mechanisms are restrictions and checklist and required protective covenants in effect that ensure development protective covenants in prior to CO. recorded. Document activities will maintain the project effect to ensure high density versus consistent with approved plans. A development activities low density projects. recorded deed or protective will maintain consistent covenants,along with an accesses with the approved plans easement is established through (low and high density recordation. -projects). 2. Ensure that each 2. Continuously,to be 2.Number of access SCM and associated included in the project easements recorded. maintenance access are checklist and required recorded in a prior to CO. permanent easement to allow access for inspection and maintenance of the SCM. Permit 3.6.4: Inspections and Enforcement Ref. Measures to maintain inspection and enforcement authority, standards and procedures to: (a) Conduct post- construction inspections prior to issuing a Certificate of Occupancy or a Temporary Certificate of Occupancy. Alternatively,the project owner may provide a surety bond to guarantee compliance with the approved plan(s), (b)Ensure that the project has been constructed in accordance with the approved plan(s), (c)Ensure annual inspection of each permitted SCM to ensure compliance with the approved Operation and Maintenance Agreement, (d)Ensure inspection of low density projects at least once during the permit term, and(e) Require that inspections be conducted by a qualified professional. A B C D DRAFT NCS000478 SWMP Town of Laurel Park December 2,2019 Page 43 Table 20: Post Construction Site Runoff Control BMPs BMP Schedule for Annual Reporting No. Description of BMP Measurable Goal(s) Implementation Metric 40. Inspection and Enforcement After project completion,but 1. Prior to issuance of a 1. Continuous 1.Number of Pre-CO prior to issuance of a certificate of CO a qualified inspections completed; occupancy an inspection will be professional shall Permit Years 1-5 Number of duplicate completed by a qualified perform an inspection (FY19/20—FY23/24) inspections required. professional to ensure the project on all project SCMs to has been constructed according to ensure compliance plan. Following approval annual unless corrections are inspections by a qualified needed. If corrections professional will be completed. are required,then Low density projects will be follow up inspections inspected once in a permit term. will be required until the SCM and project sire is complaint prior to the issuance of CO. 2. Staff will perform 2. Semi-Annual 2.Number of inspections of all SCMs inspections completed. (both government and Permit Years 1-5 Findings reported in non-government). FY19/20—FY23/24 chart form. 3. Owner shall have a 3. Annually 3.Number of certified professional inspections completed engineer perform SCM Permit Years 1-5 and documentation inspection/s in (FY19/20—FY23/24) received. Number of accordance with the O SCM/s not compliant. &M Agreement and Document required DEQ SCM manuals. corrective action. 4. 20%or more of the 4. Continuously 4.Number of low inventoried low density density projects; sites will be inspected Permit Years 1-5 Number of inspection each year to ensure (FY19/20—FY23/24) completed and impervious has not findings. been added producing a high density situation creating the need for an SCM. Permit 3.6.5: Documentation Ref. Measures to maintain adequate documentation and standardized inspection and tracking mechanisms to: (a) Maintain an inventory of post-construction SCMs and low density projects, (b)Document,track and maintain records of inspections and enforcement actions. Tracking shall include the ability to identify chronic violators, and(c)Make available to developers all relevant ordinances,post-construction requirements, design standards, checklists, and/or other materials. A B C D DRAFT NCS000478 SWMP Town of Laurel Park December 2,2019 Page 44 Table 20: Post Construction Site Runoff Control BMPs BMP Schedule for Annual Reporting No. Description of BMP Measurable Goal(s) Implementation Metric 41. Documentation—Low Density Ensure tracking and records are 1. Establish a low 1. Once during the 1. In house: List of maintained on low density density project list to permit cycle. low-density permitted projects to ensure that upon include existing sites. projects: Status to inspection impervious overages Upon the issuing a Permit Years 1-5 include location, can be determined and corrective zoning permit record (FYI 9/20—FY23/24) impervious actions taken. Ensure the project calculations, informational materials are demographics on the enforcement action, available to guarantee low density list for chronic violators, date accessibility outside of office future reference. of last inspection and hours. Through tracking and findings. Apply inspections chronic violators will corrective action with be identified. impervious overages. A summary report will be given to DE . 2. Once established 2. Annually 2.Number of projects monitor the low in violation and density projects to Permit Years 1-5 remedy established. ensure the projects (FY19/20—FY23/24) have not expanded into a high density classification thus needing a SCM. 3. Provide educational 3. Continuous 3.Number of material to the general materials handed out. public about low Permit Years 1-5 density development (FY19/20—FY23/24) such as,but not limited to,during the issuance of zoning permits, distributed through mailings, social media, and at events. DRAFT NCS000478 SWMP Town of Laurel Park December 2,2019 Page 45 Table 20: Post Construction Site Runoff Control BMPs 42. Documentation—High Density Ensure tracking and records are 1. Maintain an 1. Continuous 1. Inventory of high maintained on projects to ensure inventory of all density projects that upon granting of final CO developments and Permit Years 1-5 completed: Yes or No, and follow-up inspection redevelopments (FY19/20—FY23/24) status. impervious overages can be (public and private) determined and corrective actions with SCMs. Update taken. Ensure informational inventory as sites are materials are available to reviewed,approved, guarantee accessibility outside of and constructed. office hours. Through tracking 2. Prior to Certificate 2. Once prior to CO. 2.Number of recorded and inspections chronic violators of Occupancy is plats and deeds to will be identified. granted deed Permit Years 1-5 include name of restrictions and access (FY19/20—FY23/24) project,type of easement plat shall Depends on when document, and specify impervious project is nearing impervious limits. limitations and be completion. recorded. 3. Provide educational 3. Continuous, such as, 3.Number of material to developers but not limited to, informational about high density during the issuance of materials are handed development. At a zoning permits, out. minimum,hyperlinks distributed through will be maintained on mails, social media,and the Town's web page at events. directed to the Ordinance and to the Permit Years 1-5 BMP Design Manual. FY19/20—FY23/24 4. Establish links to all 4. Annually 4. Items placed on the ordinances,manuals, webpage: Yes or No, policies, checklist, Permit Years 1-5 Status. design standards, (FY19/20—FY23/24) and/or other materials. DRAFT NCS000478 SWMP Town of Laurel Park December 2,2019 Page 46 Table 20: Post Construction Site Runoff Control BMPs Permit 3.6.6: Fecal Coliform Reduction Ref. Measures to control,to the maximum extent practicable, sources of fecal coliform per 15A NCAC 02H .1017(7). At a minimum,the program shall include: (a)A pet waste management component,which may be achieved by revising an existing litter ordinance, and(b)An on-site domestic wastewater treatment system component, if applicable,which may be coordinated with local county health department,to ensure proper operation and maintenance of such systems. A B C D BMP No. Description of BMP Measurable Goal(s) Schedule for Annual Reporting Implementation Metric 43. Fecal Coliform Reduction Fecal Coliform is a water quality 1. Establish a Pet 1. Permit Year 1 1.Pet Waste stressors. Protective measures will Waste Ordinance to Ordinance established: be established through adoption of address (FY19/20) Yes or No, Status. a pet waste and waste water environmental treatment system ordinances. The stressors. control of pet waste and waste- 2. Establish a Waste- 2. Permit Year 1 2. Waste water water treatment system will water treatment treatment system mandated in the NPDES Phase II ordinance to address (FY19/20) Ordinance was Stormwater Ordinance. environmental established: Yes or stressors. No, Status. DRAFT NCS000478 SWMP Town of Laurel Park December 2,2019 Page 47 PART 10: POLLUTION PREVENTION AND GOOD HOUSEKEEPING PROGRAMS This SWMP provides a comprehensive pollution prevention and good housekeeping strategy for the Town of Laurel Park municipal facilities and operations. Pollution prevention and good housekeeping is accomplished through the implementation of seven required programs,which collectively address the ultimate goal of preventing or reducing pollutant runoff from municipal operations such as park and open space maintenance, fleet and building maintenance,new construction and land disturbances, and municipal storm sewer system maintenance. Pollution prevention and good housekeeping for municipal operations includes the following programs: 1. Municipal Facilities Operation and Maintenance Program 2. Spill Response Program 3. MS4 Operation and Maintenance Program 4. Municipal SCM Operation and Maintenance Program 5. Pesticide,Herbicide and Fertilizer Management Program 6. Vehicle and Equipment Cleaning Program 7. Pavement Management Program The Town of Laurel Park will manage, implement and report the pollution prevention and good housekeeping BMPs as specified in Table 21 below for each required program. Table 21: Pollution Prevention and Good Housekeeping BMPs Permit 3.7.1: Municipal Facilities Operation and Maintenance Program Ref. Measures to manage facilities that are owned and operated by the permittee and have the potential for generating polluted stormwater runoff. The permittee shall maintain a current inventory of municipal facilities; perform facility inspections and routine maintenance; establish specific frequencies, schedules, and standard documentation;provide staff training on general stormwater awareness and implementing pollution prevention and good housekeeping ractices. BMP A B C D No. Description of BMP Measurable Goal(s) Schedule for Annual Reporting Implementation Metric 44. Municipal Facilities Operation&Maintenance(O&M)Plan 1. Develop an O &M 1. Permit Year 1 1. Was the O&M plan. The plan will Plan developed,Yes or define required (FY19/20) No, Status. procedures per facility to inspect,maintain and evaluate. DRAFT NCS000478 SWMP Town of Laurel Park December 2,2019 Page 48 Table 21: Pollution Prevention and Good Housekeeping BMPs An O&M Plan must be 2. Adopted the written 2. Permit Year 1 2. Was the O&M developed, adopted and O&M Plan as Plan adopted,Yes or maintained to define the developed in Permit (FY19/20) No, Status. expectations of the municipal Reference 3.7.1,BMP facilities which are subject to 45.13.1. stormwater/MS4 regulations. The 3. Administer the O& 3. Continuous, 3.Number of O &M plan will provide M Plan as referenced following development municipal facilities reference to the expected in BMP 44.13.1. and adoption of the O inspected;Note any documents to correct permit &M Plan location in plan changes that are municipal facilities. Each BMP 45.B.1 and 2. needed. All municipal facility in which this is amendments are to be applicable will adopt an O&M Permit Years 2-5 approved by DEQ. plan. The adoption of a plan (FY20/21 —FY23/24) entails signing a legally binding document that defines the party charged with ensuring that the facility is correctly maintained and documentation of the maintenance is adequate. The documents will also define the procedures in how the facility will be maintained. 45. Municipal Facilities The municipal facilities operation 1. Verify the existing 1. Permit Year 1 1. Is the facility list and maintenance program will list of facilities is complete: Yes or No, ensure the facilities are being correct by using tax (FY19/20) Status. managed/maintained in a way that records and Town does not negatively impact water data. Field visits may quality. The facilities will be be needed if data is not maintained in a scheduled and clear. well defined manner by 2. Use tax data and 2. Permit Year 1 2.Number of potential performing routine inspections. If facility visits to pollutant/spill risk a facility is subject to SPCC determine if the (FY19/20) facilities. requirements,then specific facility has a potential inspection procedures will be pollutant and/or spill completed per the SPCC risk. requirements. 3. Perform facility 3. Annually 3.Number of facilities inspections to insure inspected and dates MS4 municipality is Permit Years 1-5 inspected; performing good (FY19/20-FY23/24) Number of SPCC housekeeping permitted facilities measures. inspected. DRAFT NCS000478 SWMP Town of Laurel Park December 2,2019 Page 49 Table 21: Pollution Prevention and Good Housekeeping BMPs 4. Document and 4. Annually 4.Number of issues correct issues found identified/recorded; during inspections. If Permit Years 1-5 Number of corrective a facility is subject to (FY19/20-FY23/24) actions taken SPCC requirements, (SPCC permitted then ensure the correct facilities and non- documentation is in SPCC facilities). place for compliance with the regulation/ requirements. 5. Train municipal 5. Annually 5. Document and facility staff on proper report number of staff stormwater awareness Permit Years 1-5 trained. and good (FY 19/20—FY23/24) housekeeping methods. Permit 3.7.2: Spill Response Program Ref. Measures for facilities and operations that store and/or use materials that have the potential to contaminate stormwater runoff if spilled. The permittee shall maintain written spill response procedures and train staff on s ill res onse procedures. BMP A B C D No. Description of BMP Measurable Goal(s) Schedule for Annual Reporting Implementation Metric 46. Spill Response Spill response program for 1. Develop a written 1. Permit Year 1 1. Were the procedures facilities and operations that store spill response created: Yes or No, and/or use materials. The program procedures plan (FY19/20) status summary. will be designed in a way that according to the tracks likely polluters, as well as, Permit Citation in designate the procedures/materials NPDES MS4 audit. required for spill response in 2. Adopt the spill 2. Permit Year 1 2. Plan adopted: Yes those facilities. The spill response response procedures or No, status summary plan is an internal policy plan as defined by (FY19/20) Date of adoption. document;therefore would need Permit Reference to be put in place once completed. 3.7.2,BMP 46.13.1. 3. Maintain spill 3. Annually 3.Number of updates response procedures in to the plan and reason response to problems Permit Years 1-5 for update. that may arise from (FY19/20-FY23/24) implementation of spill procedures. DRAFT NCS000478 SWMP Town of Laurel Park December 2,2019 Page 50 Table 21: Pollution Prevention and Good Housekeeping BMPs 4. Train staff of spill 4. Annually 4. Document and response procedures. report number of staff Permit Years 1-5 trained;Number of (FY19/20-FY23/24) facilities trained. 5. Respond in a timely 5. Continuous, 5.Number of issues manner to spills as following the identified—document they occur and manage establishment of the when and where; the spill/s following plan in Permit Year 1. Number of corrective established spill actions taken, procedures. Permit Years 1-5 documenting type of (FY19/20-FY23/24) spill. Permit 3.7.3: MS4 Operation and Maintenance Program Ref. Measures to minimize pollutants in the stormwater collection system. The permittee shall provide operation and maintenance staff training on stormwater awareness and pollution prevention,perform MS4 inspections, maintain the collection system including catch basins and conveyances; and establish specific frequencies, schedules, and standard documentation. BMP A B C D No. Description of BMP Measurable Goal(s) Schedule for Annual Reporting Implementation Metric 47. MS4 Operation&Maintenance(O& M)Plan An O&M Plan must be 1. Develop an O &M 1. Permit Year 1 1. Was the O&M developed, adopted and plan to define required Plan developed: Yes maintained to follow the procedures to schedule (FY19/20) or No, Status. requirements of the MS4 NPDES inspections,perform Phase II Stormwater collection maintenance and system permit. The O&M plan evaluations of the must also be submitted to the stormwater collection DEQ for approval. system. 2. Submit the 2. Permit Year 1 2. Was the O&M developed O&M plan plan approved by to DEQ for approval. (FY19/20) DEQ: Yes or No, Status. 3. Adopted the written 3. Permit Year 1 3. Was the O&M O&M Plan as Plan adopted,Yes or developed in Permit (FY19/20) No, Status. Reference 3.7.3,BMP 47.B.1. DRAFT NCS000478 SWMP Town of Laurel Park December 2,2019 Page 51 Table 21: Pollution Prevention and Good Housekeeping BMPs 4. Administer the O& 4. Continuously, 4.Number of MS4 M Plan as references following development inspections completed; in BMP 47.B.1 and adoption of the O Number of corrections &M Plan location in needed based on BMP 47.13.1 and 2. inspection findings; Note any plan changes Permit Years 2-5 that are needed. (FY20/21-FY23/24) 48. MS4 Training Provide MS4 training to 1. Hold MS4 training 1. Annually 1.Number of municipal and contracted staff to events to educate staff events/personnel minimize pollutants in the on stormwater Permit Years 1-5 trained;provide stormwater collection system and awareness and (FY19/20-FY23/24) summary of topics prevent unnecessary damage and pollution prevention. covered during wear on the system. training. 49. MS4 Inspection MS4 inspections to ensure 1. Inspect and maintain 1. Continuous 1.Number of catch clogged lines,non-functioning the MS4 infrastructure basins and SCMs, and drainage inadequacies such as pipes,major Permit Years 1-5 conveyances are identified. outfalls, stormwater (FY19/20-FY23/24) inspected;Number of conveyances, and issues report. basins to ensure functionality. 50. MS4 Maintenance MS4 inspections to ensure 1. Catch basin and 1. Continuous, as 1.Number of catch clogged lines,non-functioning conveyance system problems are basins and conveyance basins, and drainage inadequacies maintenance activities identified. systems cleaned. are repaired. If the municipality are performed cannot reasonably maintain issues periodically or as Permit Years 1-5 with MS4 infrastructure found needed. (FY19/20-FY23/24) that year, it can be contracted out to licensed engineers if the Town 2. Maintenance 2. Continuous 2.Number of chooses to do so. Records are to be completed work order maintained in Public Permit Years 1-5 tickets and/or GIS map Works' automated (FY19/20-FY23/24) updates. work order system application Permit Reference 3.4.4,BMP 25. DRAFT NCS000478 SWMP Town of Laurel Park December 2,2019 Page 52 Table 21: Pollution Prevention and Good Housekeeping BMPs Permit 3.7.4: Municipal SCM Operation and Maintenance Program Ref. Measures to manage municipally-owned,operated, and/or maintained structural SCMs that are installed for compliance with the permittee's post-construction program. The permittee shall maintain a current inventory of SCMs,perform SCM inspections and maintenance,and shall establish specific frequencies, schedules, and documentation. BMP A B C D No. Description of BMP Measurable Goal(s) Schedule for Annual Reporting Implementation Metric 51. Municipal SCMs Operation&Maintenance(O&M)Plan Measures to manage(inspect 1. Develop an O &M 1. Permit Year 1 1. Was the O&M and/or clean)municipally-owned, plan that will define Plan developed,Yes or operated, and/or maintained required SCMs (FY19/20) No, Status. structural SCMs. This will entail procedures to inspect, following the schedule and maintain and evaluate procedures defined in the O&M structures. Plan once developed and adopted. 2. Adopted the written 2. Permit Year 1 2. Was the O&M O&M Plan as Plan adopted,Yes or developed in Permit (FY19/20) No, Status. Reference 3.7.4,BMP S1.B.1. 3. Administer the O& 3. Continuous, 3.Number of M Plan as referenced following development municipal SCMs in BMP 51.B.1. and adoption of the O inspected;Note any &M Plan location in plan changes that are BMP 51.B.1 and BMP needed. All 51.B.2 amendments are to be approved by DEQ. Permit Years 2-5 (FY20/21-FY23/24) 52. Municipal SCMs The municipal SCMs operation 1. Verify the existing 1. Permit Year 1 1. Is the SCM list and maintenance program will list of municipal SCMs complete: Yes or No, ensure the structures are being is correct by visiting (FY19/20) Status managed/maintained in a way that the sites to determine (Location and type to does not negatively impact water type and condition. be documented). quality. The SCMs will be Use aerial photography maintained in a scheduled and in conjunction with well defined manner defined by Town records to the O &M. determine SCM location/ownership. DRAFT NCS000478 SWMP Town of Laurel Park December 2,2019 Page 53 Table 21: Pollution Prevention and Good Housekeeping BMPs 2. Maintain Inventory 2. Continuous 2.Number of SCMs of municipally owned added,with type of SCMs. Add all new Permit Years 1-5 each SCM, date, SCMs as they are (FY19/20-FY23/24) location documented. constructed. 3. Perform annual 3. Annually 3.Number of SCMs inspection and maintenance of Permit Years 1-5 municipally owned (FY19/20-FY23/24) SCMs to ensure the operation and maintenance agreement is being followed. 4. Document and 4. Annually 4.Number of issues correct issues found identified/recorded; during inspections. Permit Years 1-5 Number of corrective (FY19/20-FY23/24) actions taken. 5. Train municipal 5. Annually 5. Document and staff on SCM report number of staff housekeeping. Permit Years 1-5 trained,training (FY19/20-FY23/24) date(s) and topics covered. Permit 3.7.5: Pesticide,Herbicide and Fertilizer Management Program Ref. Measures to minimize water quality impacts from the use of landscape chemicals. The permittee shall provide routine pollution prevention and chemical use, storage and handling training, and shall ensure compliance with permits and applicator certifications. BMP A B C D No. Description of BMP Measurable Goal(s) Schedule for Annual Reporting Implementation Metric 53. Pesticide,Herbicide and Fertilizer Training to Staff Measures to minimize water 1. Provide training to 1. Annually 1.Number of quality impacts from the use of staff on the use, events/personnel landscape chemicals. The only storage and handling Permit Years 1-5 certified. staff who will be allowed to to get officially (FY19/20-FY23/24) utilize pesticides,herbicides, or certified. The training fertilizers will be certified will/should include individuals who use methods to methods of using minimize the amounts used. minimal chemicals to reduce harmful effects, especially around SCM maintenance. DRAFT NCS000478 SWMP Town of Laurel Park December 2,2019 Page 54 Table 21: Pollution Prevention and Good Housekeeping BMPs 54. Pesticide,Herbicide and Fertilizer Compliance Ensure compliance with permits 1. Maintaining copies 1. Annually 1.Number of certified and certifications for the of licenses/ personnel. administering of pesticides, certifications of all Permit Years 1-5 herbicides and fertilizer to ensure staff and contractors (FY19/20-FY23/24) application of product is less who use landscape impactful to stormwater runoff. chemicals. Only certified landscapers/sprayers are the ones applying pesticides,herbicides and fertilizers Permit 3.7.6: Vehicle and Equipment Cleaning Program Ref. Measures to prevent and minimize contamination of stormwater runoff from areas used for municipal vehicle and equipment maintenance and/or cleaning. The permittee shall ensure that municipal industrial facilities subject to NPDES industrial permitting comply with those permit requirements,provide routine pollution prevention training to staff,perform routine inspections, and establish specific frequencies, schedules, and documentation. BMP A B C D No. Description of BMP Measurable Goal(s) Schedule for Annual Reporting Implementation Metric 55. Vehicle and Equipment Cleaning DRAFT NCS000478 SWMP Town of Laurel Park December 2,2019 Page 55 Table 21: Pollution Prevention and Good Housekeeping BMPs Prevent or Minimize 1. Establish 1.Permit Year 1 1. Was the protocol Contamination of Stormwater appropriate protocol established: Yes or No, Runoff from all areas used for for containing and (FY19/20) status. Vehicle and Equipment Cleaning. disposing of vehicle wash water. Wash water can be directed to the sanitary sewer or to vegetated areas. Where cleaning operations cannot be performed as described above and when operations are performed in the vicinity of a storm drainage collection system,the drain is to be covered with a portable drain cover during cleaning activities. Any excess standing water shall be removed and properly handled prior to removing the drain cover. OR another acceptable method is installation of a SCM to capture and treat the wash water runoff. 2. Provide routine 2. Continuously, 2.Number of training pollution prevention following the events/personnel training to staff. establishment of the trained. protocol located in BMP 56.B.1. Permit Years 1-5 (FY19/20-FY23/24) 3. Wash city 3. Continuous 3. Method of vehicle emergency vehicles and equipment and equipment using Permit Years 1-5 washing documented an appropriate method (FY19/20-FY23/24) to include one of the listed in BMP 55.B.1. methods listed in BMP 55.B.1. DRAFT NCS000478 SWMP Town of Laurel Park December 2,2019 Page 56 Table 21: Pollution Prevention and Good Housekeeping BMPs 56. Vehicle and Equipment Maintenance Measures to ensure that vehicles 1. Ensure the Town 1. Permit Years 1 1. Log of industrial maintained at municipal facilities has obtained a NPDES permit/s and status. have waste(included,but not industrial permit for all (FY19/20) limited to,oils, any running subject municipal fluids,batteries,belts and other facility operations. non-fluid vehicle waste)must be 2. Perform waste 2. Annually 2.Number of disposed of following DEQ inspections. inspections and requirements. Permit Years 1-5 maintenance actions to (FY19/20-FY23/24) include date and location. 3. Provide routine 3. Annually 3.Number of training pollution prevention events; number of and waste management Permit Years 1-5 personnel trained. training to staff. (FY19/20-FY23/24) Permit 3.7.7: Pavement Management Program Ref. Measures to reduce pollutants in stormwater runoff from municipally-owned streets,roads, and parking lots within the permittee's corporate limits. The permittee shall implement measures to control litter, leaves, debris, particulate and fluid pollutants associated with vehicles, and establish specific frequencies, schedules, and documentation. BMP A B C D No. Description of BMP Measurable Goal(s) Schedule for Annual Reporting Implementation Metric 57. Street and Parking Lot Sweeping Measures to reduce pollutants in 1. Street/curb and 1. Quarterly 1. Total number of stormwater runoff from gutter sweeping an lane miles swept. municipally-owned streets,roads, operational task Permit Years 1-5 and parking lots within the performed. (FY19/20-FY23/24) ermitteeis corporate limits. 58. Litter Management Collect litter in public areas and 1. Parking lots public 1. Continuous 1. Number of full time parking lots to reduce negative waste receptacles are employees impacts on water quality. emptied on a weekly Permit Years 1-5 responsible; basis. (FY19/20-FY23/24) Number of trash bags used. DRAFT NCS000478 SWMP Town of Laurel Park December 2,2019 Page 57 Table 21: Pollution Prevention and Good Housekeeping BMPs 2. All other litter 2. Annually 2.Number of collection is performed collection events and on an as-needed basis Permit Years 1-5 amount of trash utilizing available staff (FY19/20-FY23/24) collected/disposed of or community for each event volunteers. (pounds); Number of staff and/or volunteers. 59. Leaf Collection Implement measures to control 1. Leaves that have 1. Continuous 1.Number of bags leaves and debris within the been bagged are collected. municipal Town limits (to include collected when trash Permit Years 1-5 all properties). pickup occurs. Citizen (FY19/20-FY23/24) can request pick up through Town Public Works Department. 60. Vehicle Pollutant Management Measures to prevent and minimize 1. Train first 1. Annually 1.Number of first contamination of stormwater responders for responders (staff) runoff from vehicle pollutants minimizing, collecting Permit Years 1-5 trained and date of following an accident. and disposing of fluids (FY19/20-FY23/24) training. and other vehicular pollutants following an accident. 2. Continue equipping 2. Annually 2. Amount of materials the first responder used/replaced in kits. vehicles with spill kits Permit Years 1-5 and material (FY19/20-FY23/24) containment tools. 3. Public Education to 3. Annually 3.Number of materials include information handed out. about vehicle leaks in Permit Years 1-5 distributed materials (FY19/20-FY23/24) and other educational resources. Following BMP Permit Reference 3.2 outreach to target audiences for guidance. DRAFT NCS000478 SWMP Town of Laurel Park December 2,2019 Page 58 Table 21: Pollution Prevention and Good Housekeeping BMPs 4. Illicit Discharge 4. Annually 4.Number of issues enforcement for documented; number significant vehicle Permit Years 1-5 corrected. leaks from parked cars. (FY19/20-FY23/24) Reference Permit Reference 3.4.2 & 3.4.3 DRAFT NCS000478 SWMP Town of Laurel Park December 2,2019 Page 59