WQCSD0579_Compliance Evaluation Inspection_20190723

DocuSign Envelope ID: 5418095A-EEAE-4B7A-8714-06D4422E924B
Comaliance Insoection Resort
Permit: WQCSD0579 Effective: 03/01/00 Expiration: Owner: Plantation Creek LP
SOC: Effective: Expiration: Facility: Coopers Pointe Apts Private Pump Station & Sewer
County: Pender
Region: Wilmington
Contact Person: Brandon Underdahl
Directions to Facility:
System Classifications:
Primary ORC:
Secondary ORC(s):
On -Site Representative(s):
Title: SE District Manager
Certification:
Phone: [phone]
Phone:
Related Permits:
NC0003450 Town of Wallace - Wallace Regional WWTP
WQ0030988 Plantation Creek LP - Coopers Pointe Apts Private Pump Station & Sewer
WQCS00150 Town of Burgaw - Burgaw Collection System
Inspection Date: 07/25/2019 Entry Time: 01:30PM Exit Time: 02:OOPM
Primary Inspector: Chad Coburn Phone: [phone]
Secondary Inspector(s):
Reason for Inspection: Routine Inspection Type: Collection System Inspect Non Sampling
Permit Inspection Type: Deemed permitted collection system management and operation
Facility Status: Compliant Not Compliant
Question Areas:
Miscellaneous Questions General Grease Control
Spills/Response Plan Inspections Lines
Pump Stations
(See attachment summary)
Page 1 of 6

DocuSign Envelope ID: 5418095A-EEAE-4B7A-8714-06D4422E924B
Permit: WQCSDO579 Owner - Facility: Plantation Creek LP
Inspection Date: 07/25/2019 Inspection Type : Collection System Inspect Non Sampling Reason for Visit: Routine
Inspection Summary:
This is a private system for Coopers Pointe Apartments consisting of one pump station. Site was visited on 07/25/19 and
07/31/19 and is in non-compliance with the permit. Site personnel were unaware of a sewer system map, grease control
education, a spill response action plan, any sewer system inspections, maintenance records, or parts available for repairs.
The pump station is not secure. Any one can walk up to the pump station, remove a panel, and manipulate the controls. The
public would have access to the wet well since it can be accessed through the unsecured manhole. Site personnel did not
know how to check the telemetry and alarm system so the functionality is unknown. Site personnel did not know who would
be notified of an alarm in case of a spill or pump station malfuntion. In addition, the alarm was actually shut off manually at
the switch on the control board when the panel was opened.
Page 2 of 6

DocuSign Envelope ID: 5418095A-EEAE-4B7A-8714-06D4422E924B
Permit: WQCSDO579 Owner - Facility: Plantation Creek LP
Inspection Date: 07/25/2019 Inspection Type : Collection System Inspect Non Sampling Reason for Visit: Routine
General
# Is this system a satellite system?
# If Yes, what is system name or permit number?
Is there a overall sewer system map?
Does the map include:
Yes No NA NE
■❑❑❑
WQCS00150
Town of Burgaw
❑■❑❑
Pipe sizes ❑ ❑ ❑
Pipe materials (PVC, DIP, etc) ❑ ❑ ❑
Pipe location ❑ ❑ ❑
# Flow direction ❑ 0 ❑ ❑
# Approximate pipe age ❑ ❑ ❑
# Pump station ID, location and capacity ❑ ❑ ❑
# Force main air release valve location & type ❑ ❑ ❑
# Location of satellite connections ❑ ❑ ❑
Are system maintenance records maintained? ❑ 0 ❑ ❑
Comment: Site was visited on 07/25/19 and 07/31/19. Neither the maintenance person or the apartment
manager were unaware of a sewer system map.
Grease Control
Yes No NA NE
Is grease/sewer education program documented with req'd customer distribution? ❑ 0 ❑ ❑
# Are other types of education tools used like websites, booths, special meetings, etc? ❑ ❑ ❑
If Yes, what are they? (This can reduce mailing to annual.)
Site was visited on 07/25/19 and 07/31/19. Neither the maintenance person or the apartment manager were
unaware of any kind of grease control education.
For public systems, is there a Grease Control Program via an ordinance/agreement? ❑ ❑ ❑
If Yes, does it require grease control devices at applicable locations? ❑ ❑ ❑
Is the Grease Control Program enforced via periodic inspections/records review? ❑ ❑ ❑
Is action taken against violators? ❑ ❑ 0 ❑
Comment: This is a private system for Coopers Pointe Apartments. Site was visited on 07/25/19 and
07/31/19. Neither the maintenance person or the apartment manager were unaware of a sewer
system map.
Spills and Response Action Plan Yes No NA NE
# Is system free of known points of bypass? ❑ 0 ❑ ❑
# Have there been any sewer spills in the past 3 years? ❑ ❑ ❑
If Yes, were they reported to the Division if meeting the reportable criteria? ❑ ❑ ❑
If applicable, is there documentation of press releases and public notices issued? ❑ ❑ ❑
Are all spills or sewer related issues/complaints documented? ❑ ❑ ❑
Page 3 of 6

DocuSign Envelope ID: 5418095A-EEAE-4B7A-8714-06D4422E924B
Permit: WQCSDO579 Owner - Facility: Plantation Creek LP
Inspection Date: 07/25/2019 Inspection Type : Collection System Inspect Non Sampling Reason for Visit: Routine
# Are there repeated overflows/problems (2 or more in 12 months) at same location? ❑ 0 ❑ ❑
# If Yes, is there a corrective action plan? ❑ 0 ❑ ❑
Is a Spill Response Action Plan available? ❑ 0 ❑ ❑
Is a Spill Response Action Plan available for all personnel? ❑ 0 ❑ ❑
Does the plan include:
# 24-hour contact numbers
❑
0 ❑ ❑
# Response time
❑
0 ❑ ❑
# Equipment list and spare parts inventory
❑
0 ❑ ❑
# Access to cleaning equipment
❑
0 ❑ ❑
# Access to construction crews, contractors, and/or engineers
❑
0 ❑ ❑
# Source of emergency funds
❑
0 ❑ ❑
# Site sanitation and cleanup materials
❑
0 ❑ ❑
# Post-overflow/spill assessment
❑
0 ❑ ❑
Comment: Site was visited on 07/25/19 and 07/31/19. Neither the maintenance person or the apartment
manager were unaware of a sewer system map or response plan for spills.
Inspections
Yes No NA NE
Are adequate maintenance records maintained?
❑
0 ❑ ❑
Are pump stations being inspected at the required frequency?
❑
0 ❑ ❑
Is at least one complete functionality test conducted weekly per pump station?
❑
❑ ❑
Is there a system or plan in place to observe the entire system annually?
❑
❑ ❑
Is the annual inspection documented?
❑
❑ ❑
# Does the system have any high -priority lines/locations?
❑
❑ ❑
Are inspections of HPL documented at least every 6 months?
❑
❑ 0 ❑
Are new lines being added to the HPL list when found or created?
❑
❑ 0 ❑
Comment: Site was visited on 07/25/19 and 07/31/19. Neither the maintenance person or the apartment
manager were unaware of any sewer system inspections or maintenance records.
Lines/Right-of-Ways/Aerial Lines Yes No NA NE
Please list the Lines/Right of Ways/Aerial Lines Inspected:
Are right-of-ways and easements maintained for the full width for access? ❑ ❑ ❑
If No, give details on temporary access:
Is maintenance documented? ❑ ❑ ❑
Were all areas/lines inspected free of issues? ❑ ❑ 0 ❑
Comment:
Pump Stations Yes No NA NE
Please list the Pump Stations Inspected:
The facility only has one pump station.
Page 4 of 6

DocuSign Envelope ID: 5418095A-EEAE-4B7A-8714-06D4422E924B
Permit: WQCSDO579 Owner - Facility: Plantation Creek LP
Inspection Date: 07/25/2019 Inspection Type : Collection System Inspect Non Sampling
Reason for Visit: Routine
# Number of duplex or larger pump stations in system
1
# Number of vacuum stations in system
0
# Number of simplex pump stations in system
0
# Number of simplex pump stations in system serving more than one building
0
How many pump/vacuum stations have:
# A two-way "auto polling" communication system (SCADA) installed?
0
# A simple one-way telemetry/communication system (auto -dialer) installed?
1
For pump stations inspected:
Are they secure with restricted access?
❑
0 ❑ ❑
Were they free of by-pass structures/pipes?
❑
❑ ❑
Were wet wells free of excessive grease/debris?
0
❑ ❑ ❑
# Do they all have telemetry installed?
❑
❑ ❑
Is the telemetry system functional?
❑
❑ ❑
Is a 24-hour notification sign posted ?
0
❑ ❑ ❑
Does the sign include:
Owner Name?
0
❑ ❑ ❑
Pump station identifier?
0
❑ ❑ ❑
# Address?
0
❑ ❑ ❑
Instructions for notification?
0
❑ ❑ ❑
24-hour emergency contact numbers?
0
❑ ❑ ❑
Are audio and visual alarms present?
0
❑ ❑ ❑
Are audio and visual alarms operable?
❑
0 ❑ ❑
# Is there a backup generator or bypass pump connected?
❑
❑ 0 ❑
If tested during inspection, did it function properly?
❑
0 ❑ ❑
Is the back-up system tested at least bi-annually under normal operating conditions?
❑
❑ 0 ❑
# Does it have a dedicated connection for a portable generator?
❑
❑ ❑
# Is the owner relying on portable units in the event of a power outage?
❑
❑ ❑
# If Yes, is there a distribution plan?
❑
0 ❑ ❑
If Yes, what resources (Units/Staff/Vehicles/etc) are included in Plan?
The pump station is not secure. Any one can walk up to the pump station, remove a panel, and manipulate
the controls. The public would have access to the wet well since it can be accessed through the unsecured
manhole. The maintenance person did not know how to check the telemetry and alarm system so the
functionality is unknown. The maintenance person did not know who a notification of an alarm would go to in
case of a high water event. Also, the alarm was actually shut off manually at the switch on the control board
when the panel was opened.
# Does Permittee have the approved percentage of replacement simplex pumps? ❑ 0 ❑ ❑
Is recordkeeping of pump station inspection and maintenance program adequate? ❑ 0 ❑ ❑
Do pump station logs include at a minimum:
Inside and outside cleaning and debris removal? ❑ 0 ❑ ❑
Page 5 of 6

DocuSign Envelope ID: 5418095A-EEAE-4B7A-8714-06D4422E924B
Permit: WQCSD0579 Owner - Facility: Plantation Creek LP
Inspection Date: 07/25/2019 Inspection Type : Collection System Inspect Non Sampling Reason for Visit: Routine
Inspecting and exercising all valves?
Inspecting and lubricating pumps and other equipment?
Inspecting alarms, telemetry and auxiliary equipment?
Comment: The personnel on site during the visit were unaware of any records or parts available.
Page 6 of 6