WQCS00192_Compliance Evaluation Inspection_20191212

Roy COOPER
Governor
MICHAEL S. REGAN
Secretary
LINDA CULPEPPER
Director
NORTH CAROLINA
Environmental Quality
December 12't', 2019
Ms. Kendra D. Parrish, P.E., CFM
Director of Engineering
Town of Holly Springs
128 South Main Street
Holly Springs, NC 27540
Subject: Compliance Fvaluation Inspection
City of Holly Springs Wastewater Collection System
Permit No. WQS00192
Wake County
Dear Ms. Parrish:
On November 15", 2019, Jason Robinson and Josh Brigham of the NC Division of Water Resource's Raleigh
Regional Office (RRO) conducted a compliance evaluation inspection of the City of Holly Springs' Wastewater
Collection System. The assistance of Holly Springs staff Wayne Wilhelm (Public Works Assistant Director),
Deon Johnson (ORC), Kendra Parrish (Engineering Director), Davy Jones (Collection Supervisor), Joseph
McCoy (Pump Station Supervisor) and others was appreciated. Please see the inspection report below:
Pen -nit Information:
A. The most recently issued permit (October 1, 2016) states that The City of Holly Springs
operates a wastewater collection system consisting of approximately 169 miles of gravity
sewer, approximately 22 miles of forcemain, 10 simplex pump stations that discharge to a
pressure sewer and serve a single building, and 14 duplex pump stations. The current permit
expires on September 30, 2024. A renewal application should be submitted at least 180 days
prior to expiration.
II. Operator information:
A. The collection system is classified as a CS-3. Cleveland Deon Johnson is the Town's
designated Primary Operator in Charge (ORC) (CS4). Darr)- Jones is a backup Operator in
Responsible Charge (bORC) (CS-4). Jenatus D. Wilson is also a (bORC) (CS-2). (Section IL 1
of permit).
Ili. Records
Documents were reviewed with Town staff at the Holly Springs Public Works facility at 101
Thomas Mill Rd. Findings are described below:
-EQ
PU
North Carolina Department of Environmental Quality ID;v�sion of Water Resources
Raleigh Regional I Office 11628 Mail Service Center Raleigh NC 27699-1628
Phvsical Address 3800 Barrett Drive Raleigh NC 27609 919-791-4200

Town of Holly Springs' Wastewater Collection System
Compliance Evaluation
Permit No. WQCS00192
A. Ordinance/Charter: A Sewer Use Ordinance. -Charter was available that addresses sewer
construction, grease control, wastewater fees, industrial users, and discharge by septic tank
service companies (Holly Springs, NC Code of Ordinances-Articie III. — Sewer Service)
(Section 1.3 & 1.4 of permit).
B. Fats, Oils and Grease:
i. It was explained that the W WTP staff distributed your FOG material twice annually
through water bills. This material was not available during the inspection. Material is
also distributed at the Holly Fest, and information is provided via a local television
channel. Records should be kept of FOG material distribution dates. Please provide an
example of the FOG material that is distributed Section 1.4 of ermit .
ii. It was explained that the 1AYWTP also inspects and enforces the Town's Grease Trap
Ordinance. Please l2rovide more information on this including documentation of
inspections-'enforcements (Section _1.4 of permit
C. Capital Improvement Plan (CIP): A CIP was available through 2021. The permit requires the
CIP to cover a 3 to 5 year period. The CIP should be updated through at least 2022 Section 1.5
of permit).
D. Collection System Map: A GIS map was available that includes the pipe size, material, flow
direction, and pump stations. A hard copy was also available on the wall at the Public Utilities
building. It is recommended that the names of the pump stations be added to this hard copy,
and abandoned pump stations should be removed (Section 111.3 of permit).
E. High -Priority lines: Documentation was provided that demonstrated high priority lines are
inspected at least twice per year as required by the permit (Section VA of permit).
F. Annual Inspection: Records were reviewed demonstrating that the entire system is inspected
annually. (Section V.3 of permit).
G. Right -of -Way 1 Easements: Documentation was reviewed that demonstrated that right-of-
ways/easements are inspected -cleared (Section 11.7 of permit).
H. System Cleaning: The permit requires that at least 10% of the system is cleaned annually, and
the entire system is cleaned every 10 years. Areas are chosen and cleaned. Documentation
reviewed showed at least 10% is cleaned annually (Section 11.8 of the permit).
I. Maintenance Records: CityWorks shows work orders, citizen complaints, and repairs. This was
observed on the computer.
J. Spill Response Action Plan: A plan for addressing SSOs was available for review. (Section 11.9
of permit).
K. Sanitary Sewer Overflows (SSOs): SSO 5-day reports were available for review. Press releases
and public notices associated with the SSOs should be kept with these records (Section 111.2 &
IV.2 of permit).
L. Citizens Complaints: Work orders associated with citizens' complaints were available for
review.
M. Annual Report: Please provide a copy of the annual report that is distributed to users, as
2 of 4

Town of Holly Springs' Wastewater Collection System
Compliance Evaluation
Permit No. WQCS00192
described in G.S. 143-215.1C Section IV.3 of permit),
IV. Collection System Inspection
A. High Priority Lines: The Town's current permit lists 38 high priority lines. The High Priority
listed below were observed during the inspection, The footing and piers appeared to be in good
condition at both Iines. Please provide an updated list of all high priority lines.
i. 12-Oaks Aerial
ii. Holly Springs High School Aerial
B. Pump Stations: The Town's current permit shows 14 duplex pump stations and 10 simplex
pump stations. The following four were visited during this site inspection, with comments:
i. Avent Ferry Pump Station: Grinder in place. Grease and debris.
ii. Twelve Oaks Pump Station: Grinder in place,
iii. Union Ridge Pump Station;
iv. Autumn Park Pump Station: Grease and debris covered much of the wet well.
At all stations high-water alarms were pulled and all audible and visual alarms were in working
order. Power was cut to all stations and the generators automatically started. Upstream
manholes were opened. No issues were observed. Log books were available at each station.
Please provide an updated list of the Town's du lex and simplex pump stations.
Please develop a contingency lan for each pump station Condition 1.7 of permit).
It was observed that a few of the wet wells contained excessive grease/debris. Holly
Springs staff explained that their regular cleaning schedule was being delayed because
of construction at the wastewater treatment plant for a station that will accept
wastewater from vehicles. Please provide -an update on this construction.
The following items that are underlined above should be addressed in a written response submitted to this office
within 30 da s after receiving this re orV IILBA-ii. IILC-D III.K, III.M. [V.A. IV.B, If you have any questions
regarding the report or any of the findings, please contact Josh Brigham or Jason Robinson at: (919) 7914200
(or email: josh ua.briallam(@ncde nr.gov or Jason.t.robinson t ncdenr.aov:),
Sincerely,
Scott Vinson, Regional Supervisor
Water Quality Regional Operations Section
Raleigh Regional Office, Division of Water Resources, NCDEQ
AnAC IIyI EN,rs
Inspection Checklist
Cc: Central Files Wattachment
Raleigh Regional Office Wattachment
Ms. Kendra D. Parrish, P.E., CFM, Director of Engineering: Kendra. arrishahollvs rinesnc.us
3 of 4

Town of Holly Springs' Wastewater Collection System
Compliance Evaluation
Permit No. WQCS00192
Mr. Wayne Wilhelm, Public Works Assistant Director: �Na-,ne.%%ilhelm a holl,,snrinesnc.us
4of4

Compliance Inspection Report
Permit: WOCS00192 Effective: 10:01116 Expiration; 09130l24 Owner: Town of Holly Springs
SOC: Effective: Expiration: Facility: Holly Springs Collection System
County: Wake PO Box 8
Region: Raleigh
Holly Springs NC 27540008
Contact Person. Kendra D Parrish Title: Director of Engineering Phone: [phone]
Directions to Facility:
System Classifications: CS3,
Primary ORC: Cleveland Deon Johnson
Secondary ORCIs):
On -Site Representative(s)-
Certification; 991007 Phone: [phone]
Related Permits:
NCO063096 Town of Holly Springs - Holly Springs WWTP
Inspection Date: 11+1512019 Entry Time: 09.30AM Exit Time: 12-30PM
Primary Inspector: Joshua S Brigham �j�Phone: [phone]
Secondary Inspector(s):
Jason T Robinson /��L � c—t Izf l of r I
Reason for Inspection: Routine Inspection Type
Permit Inspection Type: Collection system management and operation
Facility Status: Compliant ❑ Not Compliant
Question Areas:
Miscellaneous Ouestions General
Capital Improvement Plan Map
Inspections Spill Response Plan
Lines Pump Stations
(See attachment summary)
Collection System Inspert Non Sampling
Sewer & FOG Ordinances
Raport;ng Requirements
Spills
Page 1 of B

Permit: WOCSO0192 owner - Facility: Town of Holly Springs
Inspection Date: 11/15/2019 Inspection Type : Colloclion System Inspect Non Sampling Reason for Visit: Routine
Inspection Summary:
1. Permit Information:
A. The most recently issued permit (October 1, 2016) states that The City of Hotly Springs operates a wastewater
collection system consisting of approximately 169 miles of gravity sewer, approximately 22 miles of forcemain, 10 simplex
pump stations that discharge to a pressure sewer and serve a single building, and 14 duplex pump stations. The current
permit expires on September 30, 2024. A renewal application should be submitted at least 180 days prior to expiration.
11. Operator information:
A. The collection system is classified as a CS-3. Cleveland Deon Johnson is the Town's designated Primary Operator in
Charge (ORC) (CS4). Darry Jones is a backup Operator in Responsible Charge (bORC) (CS-4). Jenatus D. Wilson is also
a (bORC) (CS-2). (Section 11.1 of permit).
Ill. Records
Documents were reviewed with Town staff at the Holly Springs Public Works facility at 101 Thomas Mill Rd. Findings are
described below:
A. Ordinance/Charter: A Sewer Use Ordinance/Charter was available that addresses sewer construction, grease control,
wastewater fees, industrial users, and discharge by septic tank service companies (Holly Springs, NC Code of
Ordinances -Article Ill. — Sewer Service) (Section 1.3 & 1.4 of permit).
B. Fats, Oils and Grease:
i. It was explained that the WWTP staff distributed your FOG material twice annually through water bills. This material
was not available during the inspection. Material is also distributed at the Holly Fest, and information is provided via a local
television channel. Records should be kept of FOG material distribution dates. Please provide an example of the FOG
material that is distributed (Section 1.4 of permit).
ii. It was explained that the WWTP also inspects and enforces the Town's Grease Trap Ordinance. Please provide more
information on this, including documentation of inspectionslenforcements (Section 1.4 of permit)
C. Capital Improvement Plan (CIP): A CIP was available through 2021. The permit requires the CIP to cover a 3 to 5 year
period. The CIP should be updated through at least 2022 (Section 1.5 of permit).
D. Collection System Map: A GIS map was available that includes the pipe size, material, flow direction, and pump
stations. A hard copy was also available on the wall at the Public Utilities building. It is recommended that the names of
the pump stations be added to this hard copy, and abandoned pump stations should be removed (Section 111.3 of permit).
E. High -Priority lines: Documentation was provided that demonstrated high priority lines are inspected at least twice per
year as required by the permit (Section VA of permit).
F. Annual Inspection: Records were reviewed demonstrating that the entire system is inspected annually. (Section V.3 of
permit).
G. Right -of -Way / Easements: Documentation was reviewed that demonstrated that right-of-ways/easements are
inspected/cleared (Section 11.7 of permit).
H. System Cleaning: The permit requires that at least 10% of the system is cleaned annually, and the entire system is
cleaned every 10 years. Areas are chosen and cleaned. Documentation reviewed showed at least 10% is cleaned annually
(Section 11.8 of the permit).
Page 2 of 8

Permit: WOCS00192 Owner - Facility: Town of Holly Springs
Inspection Date: 1111512019 Inspection Type: Collection System Inspect Non Sampling Reason for Visit- Routine
I. Maintenance Records: CityWorks shows work orders, citizen complaints, and repairs. This was observed on the
computer.
J. Spill Response Action Plan: A plan for addressing SSOs was available for review. (Section 11.9 of permit).
K. Sanitary Sewer Overflows (SSOs): SSO 5-day reports were available for review. Press releases and public notices
associated with the SSOs should be kept with these records (Section 111.2 & IV.2 of permit).
L. Citizens Complaints: Work orders associated with citizens' complaints were available for review.
M. Annual Report: Please provide a copy of the annual report that is distributed to users, as described in G.S. 143-215.11C
(Section IV.3 of permit).
IV. Collection System Inspection
A. High Priority Lines: The Town's current permit lists 38 high priority lines. The High Priority listed below were observed
during the inspection. The footing and piers appeared to be in good condition at both lines. Please provide an updated list of
all high priority lines.
i. 12-Oaks Aerial
ii, Holly Springs High School Aerial
B. Pump Stations: The Town's current permit shows 14 duplex pump stations and 10 simplex pump stations. The
following four were visited during this site inspection, with comments:
i. Avent Ferry Pump Station: Grinder in place. Grease and debris.
ii, Twelve Oaks Pump Station: Grinder in place.
Ill. Union Ridge Pump Station:
iv. Autumn Park Pump Station: Grease and debris covered much of the wet well.
At all stations high-water alarms were pulled and all audible and visual alarms were in working order. Power was cut to all
stations and the generators automatically started. Upstream manholes were opened. No issues were observed. Log books
were available at each station.
• Please provide an updated list of the Town's duplex and simplex pump stations,
• Please develop a contingency plan for each pump station (Condition 1.7 of permit),
• It was observed that a few of the wet wells contained excessive grease/debris. Holly Springs staff explained that their
regular cleaning schedule was being delayed because of construction at the wastewater treatment plant for a station that will
accept wastewater from vehicles. Please provide an update on this construction.
Page 3 of 8

Permit: WOCS0092 Owner • Facility: Town cf Holly Springs
Inspection Date! 11+1512019 Inspection Type : Coilection System Inspect Non Sampling
Reason for Visit: Routine
General
Yes No NA NE
Is there a properly designated primary ORC and at least one back-up of proper grade?
0000
Are logs being reviewed by the system management or owner on a regular basis?
N 0
# What is that frequency?
.
# Are there any issues being addressed currently or any in the planning stages?
Is there a specific pump Failure plan available for all pump stations?
0 13
Does plan indicate if pump parts+new pumps are in spare parts+equipment inventory?
Are newlsignificantly upgraded pump stations equipped with ant. -corrosion materials?
0 0 0 0
0 ❑
Does the permiltee have a copy of their permit?
0 0 ■ 0
# Is permit expiring within the next 6 months?
■
If Yes, has the Permittee applied for renewal?
Comment:
Sewer and FOG Ordinances
Yes No NA NE
Is Sewer Use Ordinance (SUO) or other Legal Authority available?
■
0
Does it appear that the Sewer Use Ordinance is enforced?
Is there a Grease Control Program that legally requires grease control devices?
M 1:10 El
What is the standard grease trap cleaning requirement in the FOG ordinance?
At least every 30
days (see
ordinance)
Is Grease Control Program enforced via periodic inspectionstrecords review?
❑ 0 ON
00 O •
Is action taken against violators?
# Have satellite systems adopted an equivalent or more stringent ordinance?
0 0 N
Is greaselsewer education program documented with req'd customer distribution?
011 0 M
# Are other types of education tools used like websites, booths, special meetings, etc?
If Yes, what are they? (This can reduce mailing to annual.)
Website, HallyFest, TV Channel
Comment:
Capital Improvement Pian
Yes No NA NE
Has a Capital (CIP) or System Improvement Plan been developed and adopted?
M ❑ ❑ 0
Is it designated for wastewater only or does it have a dedicated section?
N 0 0 ❑
Does CIP cover three to five year period of earmarked improvements?
0 M 0 ❑
M 0
Does CIP include description of project area?
0 D 0
Does CIP include description of existing facilities?
M ❑ ❑ ❑
Does CIP include known deficiencies?
0
Does CIP include forecasted future needs?
Comment: CIP is for all utility departments. CIP needs to be updated to extend 3 to 5
years in the future.
Page 4 of 8

Permit: WOCS00192 Owner - Facility: Town of Holly Springs
Inspection Date: 11/1512019 Inspection Type: Collection System Inspect Non Sarr.pEng Reason for Visit! Rowir.e
hLaR Yes No NA NE
Is there a overall sewer system map? ■ ❑ 0 D
Does the map include:
Pipe Type (GSIFM) ■ ❑ ❑
Pipe sizes 0000
Pipe materials (PVC, DIP, etc) ■ ❑ 0
Pipe location ■ 0 D ❑
Flow direction 0 0 ❑ 0
Approximate pipe age 0 0❑ O
Pump station ID, location and capacity ■ ❑ 0 ❑
# Force main air release valve location & type .El❑
# Location of satellite connections 0❑ ■
El
Is the map being updated for changesladditions within 1 year of activation? .
Comment: PUmQ station capacities and names should be added to hard copy of map. ARVs should be
added. Start adding a e of new nipes to maps.
Reporting Requirements
Yes No NA NE
# Have there been any sewer spills in the past 3 years?
N
If Yes, were they reported to the Division if meeting the reportable criteria?
If applicable, is there documentation of press releases and public notices issued?
Is an Annual Wastewater Performance Report being fled with the Division, if required?
■
Is the report being made available to all its sewer customers?
# How is it being made available?
Comment: Please provide annual WW Performance reports.
Inspections
Yes No NA NE
Are adequate maintenance records maintained?
■0 110
Are pump stations being inspected at the required frequency?
■
# Is at least one complete functionality test conducted weekly per pump station?
Is there a system or plan in place to observe the entire system annually?
Is the annual inspection documented?
■
# Does the system have any high -priority lines/locations?
■
Are inspections of HPL documented at least every 6 months?
■
Are new lines being added to the HPL list when found or created?
E El El C3
Comment: Please Provide updated list of HPL
Spill Resi2onse Action Plan
Yes No NA NE
Is a Spill Response Action Plan available? ■
El Cl El
Is a Spill Response Action Plan available for all personnel? 0 El ❑ El
Page 5 of 8

Permit: WQCS00192 Owner- Facility, Tcwn of Horiy Springs
inspection Date: 1111512019 Inspection Type : Co le_bon System Inspect Ncn Sampling Reason for Visit: Routine
Does the plan include:
24-hour contact numbers 0 ❑ ❑ ❑
Response time M ❑ ❑ ❑
Equipment list and spare parts inventory M ❑ ❑ ❑
Access to cleaning equipment M ❑ ❑ ❑
Access to construction crews, contractors, and/or engineers M ❑ ❑ ❑
Source of emergency funds M ❑ ❑ ❑
Site sanitation and cleanup materials M ❑ ❑ ❑
Post-overflowlspill assessment M ❑ ❑ ❑
Does the Penniltee appear to respond within 2 hours of First knowledge of a spill? M ❑ ❑ ❑
Comment:
Spills Yes No NA NE
1s system free of known points of bypass? 0 Cl ❑ ❑
If No describe type of bypass and location
Are all spills or sewer related issuesicomplaints documented? ❑ ❑ ❑
# Are there repeated overflows/problems (2 or more in 12 months) at same local,on? ❑ 0 ❑ ❑
# If Yes, is there a corrective action plan? 01100
Comment: _
LinesfRi ht-of-Wa sfAerial Lines Yes No NA NE
Please list the Lines/Right of WayslAerial Lines Inspected,
i. 12-Oaks Aerial
ii_ Holly Springs High School Aerial
Are right-of-waysleasements maintained for full width for access by staff/equipment? 0 ❑ ❑ ❑
If No. give details on temporary access:
Is maintenance documented? 0 ❑ ❑ ❑
Are grav'ty sewer cleaning records available? 0 ❑ ❑ ❑
Has at least 10% of lines older than 5 yrs been cleaned annually? 0 ❑ ❑ ❑
Were all areastlines inspected free of issues? M ❑ ❑ ❑
Comment:
Pump Stations Yes No NA NE
Please list the Pump Stations Inspected:
i. Avent Ferry Pump Station:
h. Twelve Oaks Pump Station:
iii_ Union Ridge Pump Station.
iv. Autumn Park Pump Station:
Page 6 of 8

Permit: WOCS00192 Owner - Facility: Town of Holly Springs
Inspection Date: 11115I2019 Inspection Type : C00ecllan System Inspect Non Sam; urLq
Reason for Visit! Rau!ina
# Number of duplex or larger pump stations in system
14
# Number of vacuum stations in system
0
# Number of simplex pump stations in system
13
# Number of simplex pump stations in system serving more than one building
How many pump/vacuum stations have:
# A two-way "auto polling" communication system (SCADA) installed?
# A simple one-way telemetry/communication system (auto -dialer) installed?
For pump stations inspected:
Are they secure with restricted access?
■ ❑ ❑
Were they free of by-pass structurestpipes?
■ ❑ 0
Were wet wells free of excessive greaseldebris?
00 ❑ 11
# Do they all have telemetry installed?
■
Is the communication system functional?
■
Is a 24-hour notification sign posted ?
. 0 ❑ 0
Does the sign Include -
Owner Name?
■ ❑ ❑ ri
Pump station identifier?
. ❑ ❑ 11
# Address?
■ ❑ ❑ ❑
Instructions for notification?
■D El ❑
24-hour emergency contact numbers?
■ ❑ ❑ ❑
Are audio and visual alarms present?
■ ❑
Are audio and visual alarms operable?
■ ❑
# Is there a backup generator or bypass pump connected?
■ El
If tested during inspection, did it function properly?
Is the back-up system tested at least biannually under normal operating conditions?
11
# Does it have a dedicated connection for a portable generator?
■ ❑
# Is the owner relying on portable units in the event of a power outage?
0■
# If Yes, is there a distribution plan?
. El
If Yes, what resources (Units/StaffNehicles/etc) are included in Plan?
# Does Permittee have the approved percentage of replacement simp ex pumps?
Is recordkeeping of pump station inspection and maintenance program adequate!
Do pump station logs include at a minimum:
Inside and outside cleaning and debris removal?
■
Inspecting and exercising all valves?
.
Inspecting and lubricating pumps and other equipment?
0 El El El
Inspecting alarms, telemetry and auxUary equipment?
.
Page 7 of 8

Permit: WOCS00192 Owner - Facility: Town of Holly Springs
Inspection Date: 11 1S/2019 Inspection Type: Collection System Inspect Non Sampling Reason for Visit: Routine
Comment. Grease and debris were found in the Avent Fer and Autumn Park pump stations. Contingency
tans should be developed for all Pump stations.
Page 8 of 8