NC0085952_NOV-2019-LV-0810 Response_20191108

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November 7, 2019
NCDEQ, Division of Water Resources
Attn: Ms. Linda Wiggs
2090 U.S. 70 Highway
Swannanoa, NC. 28778
2501 Chicago St. Suite 4
Valparaiso, IN. 46383
Ph: [phone] - Fax: [phone]
W W W.utilityseryicescorp.com
Re: Notice of Violation, Tracking # NOV-2019-LV-0810 — Candler Travel Center WWTP, NCO085952
Dear Ms. Wiggs:
We are in receipt of the Notice of Violation (Tracking # NOV-2019-LV-0810) that was issued to the Candler Travel
Center WWTP, Permit No. NC0085952, for the Ammonia -Nitrogen monthly average permit limit exceedance that
occurred in the August 2019 monitoring period. Please know that any and all effluent exceedances are considered of
serious nature and are addressed accordingly in a timely manner.
The cause of said Ammonia -Nitrogen exceedance was due to pump and controls failure in the WWTP influent
equalization basin. Specifically, immediate pump and float maintenance was necessary to get the influent pumps
back up and running in the equalization basin. When maintenance was completed and pumps were back in
operation, the WWTP became organically overloaded when a large volume of raw sewage was pumped back through
WWTP. The pH in the aeration basin dropped enough to inhibit nitrification. A combination of soda ash and sodium
bicarbonate was added to increase and maintain the pH to its optimum level. Ammonia -Nitrogen levels in the
effluent returned back under permit limits by the next scheduled sample event.
If a future mechanical problem occurs with the influent pumps that cause the equalization basin to fill up, a new
standard operating procedure has been implemented to slowly pump the sewage through the WWTP by manually
adjusting the operating float switches on a daily or every other day schedule until the basin water level returns to the
normal operating level in order to prevent overloading the WWTP again.
If you have any other questions regarding any of the above issues, please do not hesitate to contact us.
Best Regards,
UTILITY SERVICES
Bob Gertzen
Agent for TA Operating LLC
Cc: Rob Porges, Environmental Manager, TA Operating, LLC.
Mark Teague, Certified Operator, Environmental, Inc.
Utility Services — "One Solution"

DocuSign Envelope ID: C580lB4B-5485-4BFC-A768-4DBB3288583F
Certified Mail # 7017 2620 0000 9759 2243
Return Receipt Requested
October 28, 2019
Rob Porges
T A Operating LLC
24601 Center Rdg Rd Ste 200
Cleveland, OH 44145
SUBJECT: NOTICE OF VIOLATION & INTENT TO ASSESS CIVIL PENALTY
Tracking Number: NOV-2019-LV-0810
Permit No. NCO085952
Candler Travel Center
Buncombe County
Dear Permittee:
A review of the August 2019 Discharge Monitoring Report (DMR) for the subject facility revealed the violation(s)
indicated below:
Limit Exceedance Violation(s):
Sample
Location Parameter
Limit Reported
Date Value Value Type of Violation
001 Effluent Nitrogen, Ammonia Total (as 8/31/2019 2 3.98 Monthly Average Exceeded
N) - Concentration (C0610)
A Notice of Violation/Intent to Issue Civil Penalty is being issued for the noted violation of North Carolina General
Statute (G.S.) 143-215.1 and the facility's NPDES WW Permit. Pursuant to G.S. 143-215.6A, a civil penalty of
not more than twenty-five thousand dollars ($25,000.00) may be assessed against any person who violates or
fails to act in accordance with the terms, conditions, or requirements of any permit issued pursuant to G.S.
143-215.1.

DocuSign Envelope ID: C5801 B4B-5485-4BFC-A768-4DBB3288583F
If you wish to provide additional information regarding the noted violation, request technical assistance, or
discuss overall compliance please respond in writing within ten (10) business days after receipt of this Notice. A
review of your response will be considered along with any information provided on the submitted Monitoring
Report(s). You will then be notified of any civil penalties that may be assessed regarding the violations. If no
response is received in this Office within the 10-day period, a civil penalty assessment may be
prepared.
Remedial actions should have already been taken to correct this problem and prevent further occurrences in the
future. The Division of Water Resources may pursue enforcement action for this and any additional violations of
State law. If the violations are of a continuing nature, not related to operation and/or maintenance problems,
and you anticipate remedial construction activities, then you may wish to consider applying for a Special Order by
Consent.
Reminder: Pursuant to Permit Condition 6 in Section E, the Permittee is required to verbally notify the Regional
Office as soon as possible, not to exceed 24 hours, from first knowledge of any non-compliance at
the facility incli� limit violations, bypasses of, or failure of a treatment unit. A written report may
be required within 5 days if directed by Division staff. Prior notice should be given for anticipated or
potential problems due to planned maintenance activities, taking units off-line, etc.
If you have any questions concerning this matter or to apply for an SOC, please contact Linda Wiggs of the
Asheville Regional Office at 828-296-4500.
Sincerely,
DocuSigned by:
7E617A38285848C...
G. Landon Davidson, P.G., Regional Supervisor
Water Quality Regional Operations Section
Asheville Regional Office
Division of Water Resources, NCDEQ
Ec: ARO Server, LF
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North Camino Department of Eavitonmeatai Quality l Dixson of Water Resources
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