NC0038784_NOV-2019-LV-0736 Response_20191021

AQUA.
October 21, 2019
Mr. Rick Bolich, L.G., Assistant Supervisor
Water Quality Regional Operations
Raleigh Regional Office
1628 Mail Service Center
Raleigh, NC 27699-1628
Re: Notice of Violation
Neuse River Village WWTP, Wake County
Permit No. NCO038784
NOV-2019-LV-0736
Dear Mr. Bolich:
NC Dept Of Fnvironmental Qualit
y
OCT z52019
Raleigh Regional Office
Aqua North Carolina, Inc. (Aqua) offers the following response to the above -referenced Notice of Violation
and Intent to Assess Civil Penalty which was issued for exceeding the daily maximum of Coliform, Fecal
MF in the month of August.
Am's Response:
Aqua received an excursion notice on August 2, 2019 for the July 31, 2019 compliance sampling event.
Aqua supervisor Peter Rhodes completed an onsite investigation the following week to determine the
root cause of this excursion. The investigation found that the sodium hypochlorite feed rate could be
safely increased to improve disinfection. The sodium hypochlorite feed was adjusted and Aqua is
currently monitoring the situation. Aqua has been compliant for daily max fecal at this facility since
August 9, 2019.
If you have any questions or comments, please do not hesitate to contact me at [phone].
Sincerely
6
Robert Krueger
Area Manager
ce: Joseph Pearce
Amanda Owens
Shannon Becker
202 MacKenan Court, Cary, NC 27511 - 919.467.8712 - AquaAmerica.com