NCS000395_MeckCo 2019 SMPA Report_20191005

21 4 5 S u ttle Av e n ue
C h a r lo tte , N . C. 28 208 -5 23 7
T o r ep o r t p o llu ti o n o r d rai n a ge p ro b lems ca ll: 3 1 1
h ttp : / / s to r mwa te r.ch a r mec k. o r g
October 10, 2019
Ms. Jeanette Powell, MS4 Program Coordinator
North Carolina Department of Environmental Quality
Division of Energy, Mineral and Land Resources
Stormwater Permitting Unit
1617 Mail Service Center
Raleigh, North Carolina 27699-1617
RE: Storm Water Management Program Assessment Report Certification
NPDES Permit NCS000395
Dear Ms. Powell:
In accordance with the National Pollutant Discharge Elimination System (NPDES) Permit
Number NCS000395 issued to Mecklenburg County, Charlotte-Mecklenburg School System,
Central Piedmont Community College and the Towns of Cornelius, Davidson, Huntersville,
Matthews, Mint Hill and Pineville, please find attached the Storm Water Management Program
Assessment (SWMPA) Report for FY2019 along with a signed certification statement (in
duplicate). In addition, this year we have completed the electronic SWMPA through the
NCDEQ web-based reporting gateway.
Please contact me at [phone], if you have any questions or require additional information.
Sincerely,
Rusty Rozzelle
Water Quality Program Manager
Attachments: Certification & SWMPA
Storm Water Management Program Assessment Report
for Permit No. NCS000395
Reporting Period:
July 1, 2018 through June 30, 2019
Co-Permittees:
Mecklenburg County, Charlotte-Mecklenburg Schools, Central Piedmont
Community College and the Towns of Cornelius, Davidson, Huntersville,
Matthews, Mint Hill and Pineville
Report Date: October 2019
Report Prepared by:
Charlotte-Mecklenburg Storm Water Services
2145 Suttle Avenue
Charlotte, NC 28208-5237
Annual Report for July 1, 2018 through June 30, 2019 - Phase II MS4 Permit No. NCS000395
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Table of Contents

Section 1: Introduction ............................................................................................................. 1
Section 2: Overview and Funding ............................................................................................ 2
Section 3: Public Education and Outreach Program ................................................................ 5
3.1 Implementation Status for FY2019 ......................................................................... 5
3.2 Status of Improvements Identified for Implementation in FY2019...................... 10
3.3 Improvements Identified for Implementation in FY2020 ..................................... 11
Section 4: Public Involvement and Participation Program .................................................... 12
4.1 Implementation Status for FY2019 ....................................................................... 12
4.2 Status of Improvements Identified for Implementation in FY2019...................... 13
4.3 Improvements Identified for Implementation in FY2020 ..................................... 14
Section 5: Illicit Discharge Detection and Elimination Program ........................................... 15
5.1 Implementation Status for FY2019 ....................................................................... 15
5.2 Status of Improvements Identified for Implementation in FY2019...................... 24
5.3 Improvements Identified for Implementation in FY2020 ..................................... 25
Section 6: Construction Site Storm Water Runoff Control Program ..................................... 27
6.1 Implementation Status for FY2019 ....................................................................... 27
6.2 Status of Improvements Identified for Implementation in FY2019...................... 28
6.3 Improvements Identified for Implementation in FY2020 ..................................... 29
Section 7: Post-Construction Site Runoff Control Program .................................................. 30
7.1 Implementation Status for FY2019 ....................................................................... 30
7.2 Status of Improvements Identified for Implementation in FY2019...................... 33
7.3 Improvements Identified for Implementation in FY2020 ..................................... 33
Section 8: Pollution Prevention/Good Housekeeping for Municipal Operations .................. 34
8.1 Implementation Status for FY2019 ....................................................................... 34
8.2 Status of Improvements Identified for Implementation in FY2019...................... 40
8.3 Improvements Identified for Implementation in FY2020 ..................................... 41
Section 9: Total Maximum Daily Loads (TMDLs) ............................................................... 42
9.1 Implementation Status for FY2019 ....................................................................... 42
9.2 Status of Improvements Identified for Implementation in FY2019...................... 45
9.3 Improvements Identified for Implementation in FY2020 ..................................... 45
Section 10: Program Assessment ............................................................................................. 47
Section 11: Program Enhancements for FY2019 ..................................................................... 48
Section 12: Storm Water Quality Management Program Plan Modifications for FY2019 ..... 51

Figures

Figure 1: Mecklenburg County Phase II Stream Monitoring Sites............................................... 22
Figure 2: FY2019 Stream Walk, Outfall Inspection and Inventory .............................................. 23
Figure 3: Ratio of the # of Notices of Violation Issued to IDDE Inspections Conducted ............ 24
Figure 4: Ratio of the # of Notices of Violation Issued to Inspections Conducted ...................... 28
Figure 5: Ratio of the # of Noncompliant BMPs to Inspections Conducted ................................ 32
Figure 6: Ratio of the # of Deficiencies Detected to Inspections Conducted ............................... 40
Figure 7: Waters of Mecklenburg County with Approved TMDLs ............................................. 44
Annual Report for July 1, 2018 through June 30, 2019 - Phase II MS4 Permit No. NCS000395
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Tables:

Table 1: FY2020 Budgets for the Phase II Jurisdictions/Entities ................................................... 2
Table 2: FY2020 Budgets by Program Activity ............................................................................. 2
Table 3: BMP Summary Table for the Public Education and Outreach Program .......................... 5
Table 4: Presentations Conducted in FY2019 ................................................................................ 8
Table 5: Events Attended in FY2019.............................................................................................. 9
Table 6: Status of Improvements Identified for Implementation in FY2019 ............................... 10
Table 7: BMP Summary Table for the Public Involvement and Participation Program .............. 12
Table 8: Status of Improvements Identified for Implementation in FY2019 ............................... 13
Table 9: BMP Summary Table for the IDDE Program ................................................................ 15
Table 10: Action/Watch Level Exceedances Identified by Fixed Interval Monitoring ................ 20
Table 11: Number and Type of Service Requests and Emergency Responses by Jurisdiction .... 21
Table 12: Status of Improvements Identified for Implementation in FY2019 ............................. 24
Table 13: BMP Summary Table for the Construction Site Storm Water Control Program ......... 27
Table 14: Status of Improvements Identified for Implementation in FY2019 ............................. 28
Table 15: BMP Summary Table for the Post-Construction Site Runoff Control Program .......... 30
Table 16: Summary of FY2019 BMP Inspections ........................................................................ 31
Table 17: FY2019 Inventory of BMPs in Phase II Jurisdictions .................................................. 32
Table 18: Status of Improvements Identified for Implementation in FY2019 ............................. 33
Table 19: BMP Summary Table for the Pollution Prevention/Good Housekeeping Program ..... 34
Table 20: Employee Training by Jurisdiction in FY2019 ............................................................ 38
Table 21: Summary of Inspection Findings from FY2008 through FY2019 ............................... 39
Table 22: Status of Improvements Identified for Implementation in FY2019 ............................. 40
Table 23: BMP Summary Table for the TMDL Program............................................................. 42
Table 24: Approved TMDLS for Mecklenburg County’s Phase I and Phase II Jurisdictions ..... 43
Table 25: Measures of Success in FY2019 ................................................................................... 47
Table 26: Improvements Identified for Implementation in FY2020 ............................................ 48

Attachments

Attachment 1: Evaluation of the Effectiveness of the Post-Construction Site Runoff Control
Program ......................................................................................................................................... 54
Attachment 2: Evaluation of the Effectiveness of the TMDL Program ....................................... 55

Annual Report for July 1, 2018 through June 30, 2019 - Phase II MS4 Permit No. NCS000395
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Section 1: Introduction

This document satisfies the annual reporting requirement of Storm Water Permit No.
NCS000395 as follows:
• Evaluate program compliance, the appropriateness of best management practices
(BMPs), and progress towards achieving measurable goals; and
• Evaluate the performance and effectiveness of the Storm Water Quality Management
Program Plan, herein referred to as the Storm Water Plan.

The purpose of the Storm Water Plan is to describe the actions undertaken by the Permittee to
ensure compliance with Permit requirements, including all BMPs and their associated
measurable goals. Implementation of the BMPs consistent with the provisions of the Storm
Water Plan constitutes compliance with the standard of reducing pollutants to the maximum
extent practicable as required by the Permit. Charlotte-Mecklenburg Storm Water Services
(CMSWS) has developed and is maintaining the Storm Water Plan for Permit No. NCS000395
on behalf of all co-permittees, including Mecklenburg County, Charlotte-Mecklenburg Schools
(CMS), Central Piedmont Community College (CPCC), and the Towns of Cornelius, Davidson,
Huntersville, Matthews, Mint Hill, and Pineville. This Storm Water Plan is available on the
following website: http://storm water.charmeck.org (select “Surface Water Quality,” select
“Program Overview,” select “Current Storm Water Management Plan” under Phase II Permit at
the bottom of the page).

Section 2 of this annual report provides background information regarding the implementation of
the Storm Water Plan, including a fiscal analysis. Sections 3 through 9 of this document provide
the following:
• Detailed description of the status of the implementation of the Storm Water Plan,
including information on the development and implementation of each major component
of the plan between July 1, 2018 and June 30, 2019 (FY2019). Activities and associated
schedules for implementation of the Storm Water Plan during FY2019 are contained in
the Permittee’s FY2019 Work Plan, which is available upon request.
• Description of any proposed changes to the Storm Water Plan, including a justification
for these changes and how the changes will impact the effectiveness of the Storm Water
Plan.
• Summary of data accumulated through the implementation of the Storm Water Plan,
including an evaluation of this data.
• Assessment of compliance with the Permit requirements, including a description of the
specific BMPs implemented and whether the measurable goals for these BMPs have been
satisfied. Additional detail regarding these BMPs and measurable goals is provided in
Sections 3 through 9 of the Storm Water Plan provided at the above website.

Section 10 of this document provides an evaluation of overall program compliance and the
effectiveness of the Storm Water Plan as well as the individual BMPs contained in the Plan.
Section 11 describes the program modifications to be implemented effective July 1, 2019 to
accomplish the intent of the Storm Water Plan and enhance overall Program effectiveness.
Section 12 describes the modifications to the Storm Water Plan for FY2020 as a result of the FY
2019 evaluation of the effectiveness of the Plan.
Annual Report for July 1, 2018 through June 30, 2019 - Phase II MS4 Permit No. NCS000395
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Section 2: Overview and Funding

CMSWS is responsible for developing, implementing, managing and overseeing the Storm
Water Plan under the direction of Mecklenburg County’s Water Quality Program Manager. The
specific tasks, deadlines and assigned staff for fulfillment of the Storm Water Plan are described
in an annual Work Plan. A copy of this Work Plan is available upon request to Mecklenburg
County’s Water Quality Program Manager. As specified in the Permit, each co-permittee is
responsible for compliance with the terms and conditions of the Permit for storm water activities
and watershed specific requirements within their jurisdictional area. Appropriate legal authority
has been established by each jurisdiction for implementation of the Storm Water Plan through
the adoption of Surface Water Pollution Control Ordinances that prohibit illicit discharges to the
MS4 as well as the adoption of post-construction and erosion control ordinances. Mecklenburg
County is delegated authority by each jurisdiction to enforce these ordinances. Funding for
implementation of the Storm Water Plan is shared by each jurisdiction based on an adopted
Funding Strategy. The Phase II budget for FY2020 is $630,748.80 with $531,980.88 (84%) for
staff costs and $98,767.92 (16%) for operating costs. Table 1 provides a breakdown of the
FY2020 budget by jurisdiction/entity. Table 2 provides a cost breakdown by program task. The
Phase II jurisdictions utilize the revenue they receive from their storm water fee to fund the
implementation of the Program with the exception of CMS and CPPC, which do not receive
revenue from the storm water fee and therefore fund Phase II Program implementation through
their general budget. Additional funding information is available upon request, including the
documentation for the FY2020 Funding Strategy.

Table 1: FY2020 Budgets for the Phase II Jurisdictions/Entities
Jurisdiction/Entity FY20 Budget
CMS $38,049.79
CPCC $14,068.85
Town of Cornelius $60,819.63
Town of Davidson $26,294.50
Town of Huntersville $158,839.66
Town of Matthews $72,762.07
Mecklenburg County $153,758.61
Town of Mint Hill $72,195.20
Town of Pineville $33,960.49
TOTAL $630,748.80

Table 2: FY2020 Budgets by Program Activity
Code Task Description Hours Cost
Public Education and Outreach Program
PE-10 Education and Outreach (Towns & County) 425.00 $33,345.44
PE-2 Education and Outreach (CMS & CPCC) 40.00 $3,059.60
PE-I(13) Media Campaign 43.95 $3,649.65
ID-5 Pollution Prevention Education 100.00 $7,649.00
PE-9 Annual Evaluation of Education and Outreach Program 20.00 $1,961.62
TOTALS 628.95 $49,665.31
Annual Report for July 1, 2018 through June 30, 2019 - Phase II MS4 Permit No. NCS000395
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Code Task Description Hours Cost
Public Involvement and Participation Program
PI-1 Phase II Permit Meetings 25.00 $2,926.75
PI-2 Volunteer Adopt-A-Stream Program 225.01 $17,392.25
PI-3 Volunteer Storm Drain Marking Program 160.00 $13,148.39
PE-I(4) Volunteer Annual Big Spring Clean Event 65.93 $5,324.12
VM Volunteer Monitoring 150.00 $12,186.70
PE-I(14) Volunteer Recognition 21.99 $1,728.84
PI-6 Annual Evaluation of Public Involvement and Participation Program 25.00 $2,452.00
TOTALS 672.93 $55,159.05
Illicit Discharge Detection and Elimination (IDDE) Program
ID-1 Storm Sewer Mapping (Towns & County) 25.00 $2,094.25
ID-1 Storm Sewer Mapping (CMS & CPCC) 50.00 $4,170.44
ID-2 Outfall Inspection 25.00 $2,014.16
ID-3 NOV & Enforcement 25.00 $1,912.26
ID-4.1 Fixed Interval Monitoring 199.99 $14,858.50
ID-4.10 Continuous Monitoring & Alert Notification (CMANN) Monitoring 580.01 $44,784.19
ID-4.3 Benthic Monitoring 325.01 $25,088.22
ID-4.4 Fish Monitoring 100.00 $7,891.53
ID-6 Follow up Inspections and Responding to Citizen Requests for Service
and Emergencies 600.00 $47,578.51
ID-8 Stream Walks 350.00 $27,552.34
ID-9 Illicit Discharge Elimination Program (IDEP) 199.99 $14,950.03
ID-U Used Oil Inspections 25.00 $1,912.26
QAPP Quality Assurance Project Plan Development (QAPP) 17.28 $1,433.99
QAQC Quality Assurance (QA) and Quality Control (QC) 285.19 $23,610.48
ID-10 Annual Evaluation of IDDE Program 25.00 $2,452.00
TOTALS 2,832.47 $222,303.16
Construction Site Storm Water Runoff Control Program(1)
CS-2 Erosion Education 85.00 $6,549.25
CS-3 Annual Evaluation of Erosion Control Program 25.00 $1,926.25
TOTALS 110.00 $8,475.50
Post-Construction Site Runoff Control Program(1)
PC-1 Administration of the Post-Construction Runoff Control Program 100.00 $11,706.98
PC-2 BMP Inspections (Towns & County) 975.01 $75,123.74
PC-2 BMP Inspections (CMS & CPCC) 120.00 $9,246.00
PC-3 Post-Construction Runoff Control Education 25.00 $2,926.75
PC-5 Annual Evaluation of Post-Construction Site Runoff Control Program 25.00 $2,926.75
TOTALS 1,245.01 $101,930.22
Pollution Prevention/Good Housekeeping for Municipal Operations
PP-1 Municipal Training (Towns & County) 45.00 $3,442.05
PP-1 Municipal Training (CMS & CPCC) 40.00 $3,059.60
PP-2 Municipal Inspection (Towns & County) 400.00 $31,091.03
PP-2 Municipal Inspection (CMS & CPCC) 380.00 $29,583.08
PP-5 Municipal Inventory (Towns & County) 45.00 $3,478.45
PP-5 Municipal Inventory (CMS & CPCC) 40.00 $2,999.92
Annual Report for July 1, 2018 through June 30, 2019 - Phase II MS4 Permit No. NCS000395
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Code Task Description Hours Cost
PP-9 Annual Evaluation of Pollution Prevention Program 25.00 $2,452.00
TOTALS 975.00 $76,106.13
Total Maximum Daily Load Program
IW-1 Evaluate Impaired Waters 25.00 $1,912.26
IW-2 Water Quality Recovery Programs for TMDLs 100.00 $7,649.00
IW-4 Annual Evaluation of TMDL Program 25.00 $2,926.75
TOTALS 150.00 12,488.01
Program Development and Annual Reporting
PD-1 Annual Reporting 25.00 $2,926.75
PD-3 Annual Evaluation of Storm Water Quality Management Program
Plan 25.00 $2,926.75
TOTALS 50.00 5,853.50
TOTAL PAYROLL AND OVERHEAD BUDGET 6,664.36 531,980.88
Operating Costs (Nonlabor equipment, laboratory and supply costs)
QA/QC for Benthic Samples 0.00 $345.69
Storm Water TV Services 0.00 $2,000.01
Misc. Lab & Field Equipment 0.00 $6,242.11
Laboratory Costs 0.00 $46,340.51
Miscellaneous Field and Safety Supplies 0.00 $777.77
Volunteer Supplies and Recognition 0.00 $3,144.60
Media Campaign 0.00 $37,499.99
Promotion and Advertising 0.00 $2,417.24
TOTAL OPERATING BUDGET 0.00 98,767.92
TOTAL BUDGET 6,664.36 $630,748.80
(1) The majority of the funding for the implementation of the Construction and Post-
Construction Site Runoff Control Programs is provided by Land Development and not Storm
Water fees and is not included above in the budget for the Phase II Permit.

Annual Report for July 1, 2018 through June 30, 2019 - Phase II MS4 Permit No. NCS000395
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Section 3: Public Education and Outreach Program

CMSWS has developed and implemented a Public Education and Outreach Program for
Mecklenburg County’s Phase II jurisdictions/entities. The goals of the Public Education and
Outreach Program are as follows:
1. Change public behaviors to reduce sources of water pollution and improve water quality.
2. Promote participation in activities aimed at restoring water quality conditions.

3.1 Implementation Status for FY2019

Table 3 describes the BMPs identified in the Storm Water Plan for the Public Education and
Outreach Program and the specific actions completed between July 1, 2018 and June 30, 2019
(FY2019) for implementation of these BMPs as well as whether the measurable goals for the
BMPs specified in the plan have been fulfilled.

Table 3: BMP Summary Table for the Public Education and Outreach Program
BMP
Description Implementation Actions Goal Met
Yes No
Education &
Outreach
(Brochures,
Newsletter,
Media
Campaign,
Social Media,
Website,
Schools &
Commercial)
(PE-10)
The targeted pollutants, sources and audiences for FY2019 are described in Table 3
of the Storm Water Plan. One of the public education methods used in FY2019 was
the distribution of educational materials by staff at events and public meetings as
well as when conducting inspections and responding to citizen requests for service.
Handouts are also available to the public on the CMSWS website under the
“Surface Water Quality” tab by selecting “Pollution Prevention.” The following
handouts/brochures/pamphlets have been developed:
• A Guide to Used Oil Recycling
• Scoop the Poop (proper handling of animal waste)
• Only Rain Goes Down The Storm Drain – The Citizen’s Guide to Pollution
Prevention
• Volunteer Opportunities
• A Brief Look at Charlotte-Mecklenburg Storm Water Services – Your Storm
Water Fees at Work
• Grease Free (proper disposal of grease from Charlotte-Mecklenburg Utilities)
• Household Hazardous Waste – What do you do with left over chemicals
• Environmental Notices for Homeowners – Disposal into the storm drain is
against the law (available in English, Spanish, Chinese, Vietnamese, and
Korean)
• Environmental Notices for Businesses – Disposal into the storm drain is
against the law (available in English, Spanish, Chinese, Vietnamese, and
Korean)
• Water Watchers door hanger
• Household Hazardous Waste slider
• Dispose of Leaves Properly postcard
• Water Quality Buffers postcard
• When Surface Waters Turn Colors (Pollen, Tannin, Iron Bacteria)
• Clean Boating Practices
• Non-Structural Best Management Practices Handout
o Mobile Detailer
o Landscapers
o Painters
o Contractors
o Carpet Cleaners
o Vehicle Service
X
Annual Report for July 1, 2018 through June 30, 2019 - Phase II MS4 Permit No. NCS000395
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BMP
Description Implementation Actions Goal Met
Yes No
o Food Service
o Multi-family
o Stone Cutting & Fabrication Industry
o Concrete Industry
o Commercial Property Management
o Asphalt Sealing
o Swimming Pool & Spa Industry
o Horizontal Directional Drilling
• Structural Best Management Practices Handout
o Dry Detention
o Rain Garden
o Sand Filter
o Storm water Wetland
o Wet Pond
During FY2019, educational newsletters were developed and disseminated to the
Phase II co-permittees covering the targeted pollutants described above. These
newsletters focused on the actions the public should take to reduce pollution,
including participating in volunteer programs, and reporting suspected pollution
problems. The @StormWaterCM social media accounts (Facebook, Twitter &
Instagram) were used as the main method to help disseminate messages to the
Towns. Phase II social media contacts were responsible for sharing messages on
the Towns’ or institutions’ social media accounts. Due to not using social media,
Barbara Monticello with the Town of Pineville was emailed messages to be
included in the local town mailer. In order to address compliance with the Goose
Creek TMDL, additional social media messages were created for the Town of Mint
Hill that focused on reducing bacteria levels in surface waters. Social media
messages were also used to promote the sale of tree seedlings and rain barrels by
the Mecklenburg County Soil and Water Conservation District. During FY2019,
age specific educational information was developed and distributed in schools . In
October 2019, science teachers were emailed information on the water quality
educational programs being offered. As a result, 21 school presentations were
given in the Phase II jurisdiction to 516 students as follows:
• 9/28/18: Catawba Stem Festival, 5th grade, 3 classes, 94 students, Flood Plain
Model
• 3/8/19: Phoenix Montessori Academy, K-8th, 3 classes, 62 students, Journey of
a Raindrop & Enviroscape
• 4/12/2019: North Mecklenburg High School, 9 grade, 15 classes, 360 students,
Presentation and Video on Careers
In addition to school presentations, CMSWS conducted the public presentations
described in Table 4 and attended the events described in Table 5. During FY2019,
a special outreach campaign focusing on reducing bacteria level in our stream s was
again utilized. The campaign was called “Scoop the Poop.” The campaign
included Social Media Posts and videos, a website banner and additional website
information including a story map, vehicle magnets, and a flagging campaign
where at select locations piles of animal waste not picked up by owners were
“flagged” with a sign that identified harmful bacteria and parasites that could be
present in the waste. During FY2019, informational pages covering a wide variety
of topics were maintained on the Storm Water Services websi te, including current
water quality conditions, storm water pollutants and ways to minimize them,
reporting pollution, volunteering, municipal storm water projects/activities, etc.
These web pages also provide a means to register for various volunteer init iatives.
The targeted pollutants on the pollution prevention pages include: bacteria and pet
waste, turbidity, sediment, phosphorus, nitrogen, organics, fertilizers, pesticides,
Annual Report for July 1, 2018 through June 30, 2019 - Phase II MS4 Permit No. NCS000395
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BMP
Description Implementation Actions Goal Met
Yes No
yard waste, surfactants, hydrocarbons, pH, and toxic compounds. The targeted
audiences include residential, commercial and institutional. The general messages
promoted on the web pages are street to stream, only rain should go down the storm
drain, and be a Water Watcher/Volunteer. The web pages also provide contacts for
reporting pollution problems/concerns and submitting questions to staff. During
FY2019, Google Analytics showed CMSWS’s web pages had 376,617 page views,
which is an increase of 36.66% from the 275,595 page views in FY2018. This
increase is attributed to the increase in social posts and all collateral including the
website, and with direct links where possible. The pages most often visited were
the Floodplains and Maps, the Homepage, and The Big Spring Clean page. For
Industrial/ Commercial Education, staff attended and presented at the Regional
Stormwater Partnership of the Carolinas meeting on Storm Water Pollution
Prevention (SWPP) service requests. Car maintenance BMP posters were
distributed during routine inspections and service requests and also at several auto
body shops throughout the county.
Media
Campaign
PE-I(13)

During FY2019, a media campaign was developed and implemented to reach
residential, commercial, and institutional audiences with information regar ding
reporting pollution, volunteering, and flood safety. The campaign included
television, radio, online, print, and Out-of-Home ads as well as social media
(Facebook, Twitter, Instagram and YouTube). Out-of-Home ads included the 4th
Street Garage banner promoting the annual Big Spring Clean and a banner
promoting Flood Safety. Print ads included 5 Utility Bill Inserts (UBIs). UBIs are
two-sided and cover storm water related topics such as flooding, living in
floodplains, storm water pollution indicators, preventing and reporting storm water
pollution, volunteering, etc. During FY2019, UBI messages were mailed to
255,000 customers in Charlotte-Mecklenburg once a month for 5 months for a total
of 1,275,000 contacts. A summary of media outreach for FY19 is provided below.
• Number of television advertising spots developed = 2 (Telemundo & TBSC)
• Impressions & Reach of television advertising spots = Impressions at 980,715
& Reach at 13.5%
• Number of radio advertising spots developed = 4 - WFAE 1 per each campaign
• Impressions & Reach of radio advertising spots = Impressions at 84,000 &
Reach at 11.5%
• Number of print advertising spots developed = 2 – 4th Street Banner & I-277
Street Banner
• Impressions of print advertising spot = Impressions at 265,800
• Number of electronic advertising spots developed = 10+
• Impressions of electronic advertising spots = Impressions at 3,502,153
X
Evaluate
Effectiveness
of Public
Education
and Outreach
Program
(PE-9)
During FY2019, an evaluation was completed of the Public Education and
Outreach Program revealing that the program components and BMPs specified in
the Storm Water Plan are performing effectively and efficiently at achieving
program goals and that they meet or exceed permit requirements. Provided below
is a report of the status of the program’s attainment of the specific measures of
success contained in the Storm Water Plan.
• Documentation of Storm Water Program Activities - All the measurable goals
assigned to the BMPs have been satisfactorily fulfilled and properly
documented in CMSWS’s Cityworks and/or the Volunteer Database.
• Increasing Awareness – Storm Water Public Opinion Surveys are conducted
annually to measure the effectiveness of the Public Education and Outreach
Program at improving awareness of water quality issues as well as to assess
citizen’s level of concern/interest. The measure of success for the Public
Education and Outreach Program is a minimum of 50% of survey responde nts
X
Annual Report for July 1, 2018 through June 30, 2019 - Phase II MS4 Permit No. NCS000395
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BMP
Description Implementation Actions Goal Met
Yes No
indicating they are aware that water flowing into storm drains goes directly to
creeks and lakes. For FY2019, 83% of survey respondents indicated
awareness, which is an increase of 14% from the 69% in FY2018 69%. The
FY2019 survey was completed in September 2019.
• Increasing Extent of Exposure – The indicator of success is an increase in the
extent of exposure from the previous fiscal year. In FY2019, CMSWS had a
total estimated extent of exposure (also referred to as impressions) of
6,063,651, compared to 6,261,262 in FY18. While this number decreased by
3.1%, that is a very small drop in total reach when you take into account that
there was very little media for several months during FY2019 caused by the
delay created by the development of a new media strategy.
Other metrics used to measure program success showed significant increases
compared to FY2018 as follows: number of public events attended at 26 in FY2018
and 34 in FY2019 for an increase of 31% and number of presentations conducted at
12 in FY2018 and 19 in FY2019 for an increase of 58%. The FY2019 program
evaluation revealed that focusing public education and outreach efforts on the
targeted pollutants, sources, audiences, and issues described in Table 3 of the Storm
Water Plan has enabled program goals to be achieved effectively and efficiently.
Moving forward into FY2020 the media campaign will continue to focus on the
digital platforms to reach specific demographics within the targeted audience more
effectively. In addition, the second year of the Scoop the Poop Campaign first
conducted in FY2018 was again highly effective at educating and involving citizens
in activities to protect and restore water quality and will be continued in FY2020
with modifications to involve Home Owners Associations. As part of the overall
program evaluation, recommendations for improvement have been made as
described in Section 3.3 below. These recommendations will be implemented in
FY2020 through the execution of the annual Work Plan.

Table 4: Presentations Conducted in FY2019
Date of
Presentation Group Name/Audience # of
Participants Presentation Title/Topic
7/16/2018 County Floodplain Future
Conditions Stakeholder Workgroup
13 Future Floodplain Mapping
Stakeholder Process: Rainfall
Uncertainty
9/22/2018 Volunteer Monitoring Training 13 Volunteer Monitoring
10/27/2018 City of Charlotte Civic Leadership
Academy
36 An Introduction to Charlotte-
Mecklenburg Storm Water Services
12/6/2018 Stormwater Ordinance Training 151 Stormwater & Floodplain Ordinances
1/12/2019 Citizen's Water Academy 35 History of the Catawba
1/25/2019 Matthews Town Board 40 Ban on Sale and use of Coal Tar
Sealants
2/28/2019 Plaza Eastway Partners 43 An Overview of Storm Water
Services and Projects In the Area
3/23/2019 City of Charlotte Civic Leadership
Academy
40 An Introduction to Charlotte-
Mecklenburg Storm Water Services
3/28/19 Master Naturalist Training 22 Waters of Mecklenburg
4/4/19 NC DEQ 55 Charlotte-Mecklenburg IDDE
program
4/10/19 League of Women Voters 55 Waters of Charlotte-Mecklenburg
4/10/19 League of Women Voters 30 Redevelopment Regulations
4/10/19 Providence Country Club HOA
Meeting
25 Overview of the Storm Water
Services Program
4/11/2019 HOA Meeting 20 General WQ and Adopt-A-Stream
Annual Report for July 1, 2018 through June 30, 2019 - Phase II MS4 Permit No. NCS000395
9

Date of
Presentation Group Name/Audience # of
Participants Presentation Title/Topic
4/12/2019 Land Development Design Initiative 35 Redevelopment Regulations
4/26/2019 Surveyors' Conference 55 Water Quality Buffers in Charlotte-
Mecklenburg
5/23/2019 Master Naturalist Training 22 Volunteer Opportunities
5/9/19 Master Naturalist Training 22 Macroinvertbrates, Water Quality
5/25/2019 Catawba Riverkeeper YAR event 10 LSC Stream Restoration
Total 722

Table 5: Events Attended in FY2019
Date of
Event Event Name
# of Citizens
Interacted With
(Estimate)
Booth Display, Materials, etc.
8/17/2018 Mountain Island Lake
Takeover
13 Swag bag with maps, whistles, towels, events
flyer, etx.
8/17/2018 Mountain Island Lake
Takeover
3 Swag bag with maps, whistles, towels, events
flyer, etx.
9/22/2018 Charlotte Monarch
Celebration
62 Table, handouts, prize wheel
9/30/2018 Open Streets 124 Table, handouts, prize wheel, sway
10/4/2018 Meet & Eat CLTMeckGov 15 Table, Display board, publications
10/9/2018 Meet & Eat CLTMeckGov 15 Table, Display board, publications
10/18/2018 Meet & Eat CLTMeckGov 15 Table, Display board, publications
10/20/2018 Nature at Night 172 Table, Operation game, bug game, fish game,
handout, swag
10/23/18 Meet & Eat CLTMeckGov 15 Table, Display board, publications
10/25/18 Meet & Eat CLTMeckGov 15 Table, Display board, publications
10/29/18 Meet & Eat CLTMeckGov 15 Table, Display board, publications
11/8/18 Air Quality Forum 25 Display, handouts, sway
11/30/18 Charlotte Career Discovery
Day
150 Display and handouts
1/19/19 MLK Day Parade 600 Boat as Float and candy, tattoos
3/14/2019 Realtor Expo 400 Booth/Computer Access/ Handouts
3/15/2019 Weatherfest 350 Booth/Floodplain Model
3/14/19-
3/15/19
Passport to Stem 400 Storm Water Stream "Operation" game,
candy, volunteer handouts
3/23/19 National Puppy Day Fair 100 Handouts, poop bags
4/7/19 Charlotte Checkers Pooch
Party
500 Stormy, handouts, poop bags
4/10/19 Air Quality Forum 40 Volunteer information
4/18/19 Ballantyne Earth Day 125 Plinko, handouts, various giveaways
4/3/2019 UNCC Earth Day 100.0 Handouts, various giveaways
4/6/19 Paws in the Park 150 Handouts, poop bags
4/6/19 Animal Control Pet
Adoption
30 Handouts, poop bags
4/10/19 Flood/Infrastructure Talk 40 Presentation
4/13/19 Char-Meck Rabies Clinic 30 Handouts, poop bags
4/26/19 Earth Day Celebration at
CMGC
130 Floodplain model, handouts, promo items
4/27/19 Matthew's Earth Day 100 Plinko, handouts, various giveaways
4/27/2019 Pet Palooza 150 Handouts, poop bags
4/27/19 Earth Jam 70 Plinko, handouts, various giveaways
4/27/19 Highland Mill Montessori 45 Enviroscape
Annual Report for July 1, 2018 through June 30, 2019 - Phase II MS4 Permit No. NCS000395
10

Date of
Event Event Name
# of Citizens
Interacted With
(Estimate)
Booth Display, Materials, etc.
Sustainability Fair
4/28/19 Open Streets 150 Plinko, handouts, various giveaways
5/9/2019 Hurricane Awareness 300 Booth and Handouts
5/18/19 Pints for Paws 40 Handouts, poop bags
Total 4,489

3.2 Status of Improvements Identified for Implementation in FY2019

Table 6 provides the status of improvements in the Public Education and Outreach Program that
were identified in FY2018 for implementation in FY2019.

Table 6: Status of Improvements Identified for Implementation in FY2019
# Improvements Identified for
Implementation in FY19
Desired
Result
Program
Element
Responsible
Staff Implementation Status
1 Research and implement as
appropriate additional ways to
distribute media messages in
order to reach a wider and
more diverse audience,
including television streaming
services, new radio markets,
music streaming stations, etc.
Increase
awareness
ID-5(b) David
Caldwell
Completed. As described in
Table 3, a new media strategy
was implemented in FY2019
that allowed a large portion of
CMSWS’s outreach to go to a
digital platform. This
significantly enhanced
capabilities for targeting
messages to specific audiences
for improved effectiveness.
2 Update the school presentation
flyer and add Stormy visits to
schools.
Increase
awareness
ID-5(b) David
Caldwell
Completed. Update flyer
developed.
3 Develop a new vehicle wrap
for the truck that pulls the boat
that focuses on lake water
quality.
Increase
awareness
ID-5(b) David
Caldwell
Completed. In FY2019 a
Truck Wrap focusing on lake
water quality was designed
and is currently being edited.
The vehicle is to be wrapped
in FY2020.
4 Continue to promote Stormy at
events and incorporate the
Stormy image into as many
new creative materials as
possible.
Increase
awareness
ID-5(b) David
Caldwell
Completed. In FY2019
Stormy was used in multiple
ways, including parades,
educational events, social
media posts, staff events,
Storytime at libraries, etc.
Stormy also served as the
design for the volunteer
appreciation magnet, t-shirts,
and the new vehicle wrap.
5 Continue to provide
participation and leadership to
the Storm Water Regional
Partnership of the Carolinas in
an effort to provide a unified,
regional approach to storm
water education and outreach.
Increase
awareness
ID-5(b) David
Caldwell
Completed. Mecklenburg
County continues to be an
active member of the RSPC.
The RSPC sponsored an
elected officials storm water
education workshop in
February 2019 and continues
to promote storm water
Annual Report for July 1, 2018 through June 30, 2019 - Phase II MS4 Permit No. NCS000395
11

# Improvements Identified for
Implementation in FY19
Desired
Result
Program
Element
Responsible
Staff Implementation Status
education through media
advertising throughout the
region.

3.3 Improvements Identified for Implementation in FY2020

The following improvements in the Public Education and Outreach Program have been identified
for implementation in FY2020 to improve program effectiveness:
1. Promote Stormy (mascot) for various education events and promotional material.
2. Investigate creating a children’s video using Stormy to promote storm water education.
3. Develop a new presentation for schools to educate students on benthic
macroinvertebrates and stream ecology, but without the need for live species in the
classrooms.
4. Develop a plan for education regarding the use and negative impacts of coal tar sealants.
5. Partner with the Regional Stormwater Partnership of the Carolinas and JC Smith
University on a WRRI grant to improve public awareness and education of storm water /
water quality issues in underserved communities in Charlotte.
6. Work with the LUESA Education team to sponsor an Earth Day 50 year anniversary
celebration event.

Annual Report for July 1, 2018 through June 30, 2019 - Phase II MS4 Permit No. NCS000395
12

Section 4: Public Involvement and Participation Program

CMSWS has developed and implemented a Public Involvement and Participation Program for
Mecklenburg County’s Phase II jurisdictions/entities. The goal of the Public Involvement and
Participation Program is to create opportunities for the public to participate in Phase II program
development and implementation, as well as to get involved in activities aimed at protecting and
restoring water quality conditions.

4.1 Implementation Status for FY2019

Table 7 describes the BMPs identified in the Storm Water Plan for the Public Involvement and
Participation Program and the specific actions completed between July 1, 2018 and June 30,
2019 (FY2019) for implementation of these BMPs as well as whether the measurable goals for
the BMPs specified in the plan have been fulfilled.

Table 7: BMP Summary Table for the Public Involvement and Participation Program
BMP
Description Implementation Actions Goal Met
Yes No
Conduct
Phase II
Public
Meeting
(PI-1)
On January 17, 2019, CMSWS staff gave a presentation to Storm Water Advisory
Committee (SWAC) regarding activities performed to comply with Phase II Permit
requirements, which included a PowerPoint presentation. In addition, staff
requested input from SWAC and the public regarding storm water issues and the
storm water program as a whole. No input was provided.
X
Implement
Adopt-A-
Stream
Program (PI-
2)
During FY2019, 26 groups that included a total of 499 volunteers donated 1,272.25
hours toward the completion of 48 stream cleanups resulting in the removal of
5,912 pounds of trash and debris from 42.57 miles of streams in Mecklenburg
County’s Phase II jurisdiction. The breakdown of miles of streams cleaned up in
each jurisdiction is as follows:
• 6.6 miles in Davidson
• 10.47 miles in Huntersville
• 4.43 miles in Matthews
• 25.17 miles in Mecklenburg County
• 3.42 miles in Pineville.
The names of the stream segments cleaned up include Caldwell Station, Four Mile
Creek, Gar Creek, Irvins Creek, Irwin Creek, Lake Davidson, Little Sugar Creek,
McAlpine Creek, Ramah Creek, Rocky River West Branch, Stewart Creek, and
Torrence Creek. There is a total of 21.24 stream miles adopted in the Phase II
jurisdictions. All data and information regarding these cleanups is available in the
County’s Volunteer Database.
X
Implement
Storm Drain
Marking
Program (PI-
3)
During FY2019, seven (7) groups that included a total of 29 volunteers donated
40.75 hours toward marking 279 storm drains in Mecklenburg County’s Phase II
jurisdictions. All data and information regarding the storm drain marking activities
was input into the County’s Volunteer Database. The breakdown by jurisdiction is
as follows:
• Huntersville: 1 group, 7 members, 10.5 hours, 106 markers
• Matthews: 3 groups, 18 members, 22 hours, 104 markers
• Mint Hill: 1 group, 2 members, 4 hours, 17 markers
• Davidson: 2 groups, 2 members, 4.25 hours, 52 Markers
X
Conduct
Annual
Surface
Water Clean
The annual surface water cleanup refer red to as the “The Big Spring Clean” was
completed on May 30, 2019. A summary of the event results is provided below:
• Number of Staffed Sites = 8
• Total Number of Volunteers = 606
X
Annual Report for July 1, 2018 through June 30, 2019 - Phase II MS4 Permit No. NCS000395
13

BMP
Description Implementation Actions Goal Met
Yes No
Up
(PE-I(4))
• Total Miles of Streams/Shoreline Cleaned = 19
• Total Number of Trash Bags Filled = 1,122
• Total Number of Recycling Bags Filled = 2
• Total Pounds of Trash Collected = 25,155 pounds or 12.58 tons
Implement
Volunteer
Monitoring
Program (VM)
During FY2019, the volunteer monitoring program was successfully implemented
in the Phase II jurisdictions with the maintenance of two (2) sites as follows:
• Torrence Creek Greenway Site on McDowell Creek maintained by the
Summers Family – 4 samples collected
• Squirrel Lake Park Site on McAlpine Creek maintained by Mariya Narodyn –
3 samples collected
Samples collected were analyzed for turbidity, pH, D.O. and temperature. Both
volunteer monitoring sites are located in TMDL watersheds. No pollution sources
were identified as a result of the monitoring activities. In addition, the program
added two (2) activities during FY19, including Streamside Visual Assessments
and Streamside Snapshot (pilot stage) to help increase volunteerism.
X
Conduct
Annual
Volunteer
Appreciation
Event
(PE-I(14))
In FY2018, the number of volunteers with CMSWS grew to such a large number, it
was no longer feasible to hold a specific appreciation event without excluding a
large number of volunteers due to budget constraints. In FY2019, CMSWS
developed a “Thank You” campaign that recognized an overall “Volunteer of the
Year” along with recognizing a volunteer from each of our volunteer programs. As
a part of the campaign, car magnets were designed and distributed at events. The
magnets promote clean water, while also help to increase awareness of our
programs. T-shirts were designed for the volunteers of the year with the same
advertising strategy in mind. Each volunteer of the year group was the focus of a
newsletter that went out to all volunteers. Newsletter recipients were posted on all
social media channels.
X
Evaluate
Effectiveness
of Public
Involvement
and
Participation
Program
(PI-6)
During FY2019, an evaluation was completed of the Public Involvement and
Participation Program revealing that the program components and BMPs specified
in the Storm Water Plan are performing effectively and efficiently at achieving
program goals and that they meet or exceed permit requirements. Provided below
is a report of the status of the program’s attainment of the specific measures of
success contained in the Storm Water Plan.
• Documentation of Storm Water Program Activities – All the measurable goals
assigned to the BMPs have been satisfactorily fulfilled and properly
documented in CMSWS’s Cityworks and/or the Volunteer Database.
• Increasing Number of Volunteers – The indicator of success is an increase in
the number of volunteers compared to the previous fiscal year. In FY2019,
countywide the number of volunteers was 4,622, which represents a 3.5%
increase from 4,464 in FY2018. In the Phase II jurisdictions alone, the number
of volunteers participating in Adopt-A-Stream, Storm Drain Marking and the
Big Spring Clean totaled 1,134 in FY2019, which is an increase of 14%
compared to the 995 volunteers in FY2018.
X

4.2 Status of Improvements Identified for Implementation in FY2019

Table 8 provides the status of improvements in the Public Involvement and Participation
Program that were identified in FY2018 for implementation in FY2019.

Table 8: Status of Improvements Identified for Implementation in FY2019
# Improvements Identified for
Implementation in FY19
Desired
Result
Program
Element
Responsible
Staff Implementation Status
1 Continue editing the two (2) Increase PI-3(a) & David Completed. “How to”
Annual Report for July 1, 2018 through June 30, 2019 - Phase II MS4 Permit No. NCS000395
14

# Improvements Identified for
Implementation in FY19
Desired
Result
Program
Element
Responsible
Staff Implementation Status
volunteer promotional videos to
have final versions complete in
FY2019.
volunteers Tree
Maint.(b)
Caldwell videos for Tree
Maintenance and Storm
Drain Marking were
created, loaded onto
YouTube and a link
created on the website.
2 Modify the Second Saturday
events to include more Storm
Drain Marking and Tree
Maintenance activities.
Increase
volunteers
PI-3(a) &
Tree
Maint.(b)
David
Caldwell
Completed. During
FY2019, 5 events were
held for Storm Drain
Marking and Tree
Maintenance.
3 Post volunteer events on different
community pages to help increase
participation.
Increase
volunteers
PI-2(a), PI-
3(a), PE-I
(4) (a),
VM(a) &
Tree
Maint.(b)
David
Caldwell
Completed. During
FY2019, volunteer events
were posted on the
following community
pages: Catawba
RiverKeeper Foundation,
Ducks Unlimited,
Charlotte Agenda,
Charlotte Five, Volunteer
Match, Hands On
Charlotte, and Work
Green.

4.3 Improvements Identified for Implementation in FY2020

The following improvements in the Public Involvement and Participation Program have been
identified for implementation in FY2020 to improve program effectiveness:
1. Develop and Adaptive Management Strategy to increase community involvement.
2. Research creating an intern position to help with implementation of the above Strategy.
3. Update the volunteer web pages to be more informative and eye catching.
4. Investigate the use of a public interface calendar such as “Team Up” to advertise publicly
open volunteer events.
5. Create a monthly newsletter aimed at volunteers to create motivation and notify them of
upcoming events.
6. Create monthly volunteer spotlights to promote volunteerism and praise volunteers.
7. Target specific neighborhoods where storm drains have not been marked and develop
marketing to get them involved with the Strom Drain Marking program.

Annual Report for July 1, 2018 through June 30, 2019 - Phase II MS4 Permit No. NCS000395
15

Section 5: Illicit Discharge Detection and Elimination Program

CMSWS has developed, implemented and enforced an Illicit Discharge Detection and
Elimination (IDDE) Program in Mecklenburg County’s Phase II jurisdictions/entities. The goal
of the IDDE Program is to detect and eliminate illicit discharges into the MS4, which are defined
in 40 CFR 122.26(b)(2) as discharges that are not composed entirely of storm water except
discharges pursuant to a NPDES Permit (other than the NPDES Permit for discharges from the
municipal separate storm sewer) and discharges resulting from fire-fighting activities as well as
incidental non-storm water discharges or flows that are not significant contributors of pollutants.

5.1 Implementation Status for FY2019

Table 9 describes the BMPs identified in the Storm Water Plan for the IDDE Program and the
specific actions completed between July 1, 2018 and June 30, 2019 (FY2019) for
implementation of these BMPs as well as whether the measurable goals for the BMPs specified
in the plan have been fulfilled.

Table 9: BMP Summary Table for the IDDE Program
BMP
Description Implementation Actions Goal Met
Yes No
Maintain
Storm Sewer
System Maps
(ID-1)
In FY2019, 174 new outfalls and 174 new inlets were added to the storm sewer
inventory for Phase II jurisdictions/entities. With these additional points, the total
current inventory in Phase II jurisdictions/entities is 7,051 outlets and 34,623
inlets.
X
Conduct Field
Screening for
Non-Storm
Water Flows
(ID-2)
ESRI Arc GIS is used to track outfall inspections conducted under ID-6, ID-9 and
PP-2 (including CPCC and CMS). A written SOP was reviewed, and training was
provided to staff for the use of the new layer for performing outfall inspections of
existing features and to add new outfalls. During FY2019, a total of 50 outfalls
were inspected in the Phase II jurisdictions under this program element. No
significant pollution sources were identified under this program element. No
illicit discharges were detected through these inspections.
X
Enforce
Surface Water
Pollution
Control
Ordinance
(ID-3)
During FY2019, Notice of Violation (NOV) protocols, procedures and templates
were reviewed. The applicable ordinances, notice of violation and enforcement
decision-making process and penalty/enforcement guidance were also reviewed,
but no changes were necessary. During FY2019, a total of 15 written NOVs were
issued in the Phase II jurisdictions as follows: Cornelius – 2; Davidson – 1;
Huntersville – 3; Matthews – 2; Mecklenburg County – 3; Mint Hill – 2; and
Pineville – 2. The types of NOVs and/or the materials released were as follows:
motor oil – 2; other - 3; paint - 1; sediment - 1; sewage – 5; wash water – 3. All
violations were corrected and remediated as necessary. One (1) penalty was
assessed on August 20, 2018 to the West Bloom Acres Mobile Home Park in the
amount of $1,077 for the illicit discharge of sewage from a broken sewer line at
8746 Little Brim Lane in Charlotte. The penalty was paid in full within 30 days
of assessment.
X
Implement
Water Quality
Monitoring
Program
(ID-4)
During FY2019, CMSWS performed the following routine monitoring in the
Phase II jurisdictions: monthly discrete grab sampling at 10 fixed stream
monitoring sites (referred to as Fixed Interval Monitoring or FIM) for a total of
120 events and 1851 individual parameter results; annual benthic
macroinvertebrate community sampling at 12 fixed stream sites; and three (3) fish
community samples. Monitoring site locations are provided in Figure 1. More
information regarding these monitoring activities is provided below. Additional
grab samples were completed on an as needed basis. The program administers a
X
Annual Report for July 1, 2018 through June 30, 2019 - Phase II MS4 Permit No. NCS000395
16

BMP
Description Implementation Actions Goal Met
Yes No
quality assurance program plan approved by NCDENR in 2009, which contains
several Standard Operating Procedures and Standard Administrative Procedures.
The program renewed its NCDENR water quality field parameter certification
(#5235) in September 2019 and its biological laboratory certification in November
2018.
Develop and
Implement
Fixed Interval
Stream
Monitoring
Program
(ID-4.1)
During FY2019, Fixed Interval Monitoring was conducted on the 2nd Tuesday of
every month at 10 sites throughout the Phase II jurisdictions (see Figure 1,
MC2A1, MC3E are not FIM sites). At each site, samples were collected and
analyzed for 17 water quality parameters as follows: ammonia-nitrogen, fecal
coliform bacteria, total kjeldahl nitrogen, nitrate/nitrite, total suspended solids,
total phosphorus, enterococcus, e. coli, turbidity, suspended sediment,
magnesium, calcium, hardness, and copper (dissolved). Lead (dissolved),
chromium (total), and zinc (dissolved) were collected in the first month of each
quarter. Thirty-one (31) baseflow action level exceedances were detected during
the year. The exceedances at MC40C were associated with active greenway
construction immediately downstream. Exceedances of total phosphorus at MY14
and MY9 were associated with package wastewater treatment plant discharges in
the watershed. Table 10 identifies the Baseflow Action and Watch level
exceedances identified through Fixed Interval Monitoring performed in the Phase
II jurisdictions during FY2019.
X
Develop and
Implement
Benthic/Habitat
Monitoring
Program
(ID-4.3)
During FY2019, benthic macroinvertebrate bioassessments were conducted at 12
sites in 10 streams within the Phase II jurisdictions, including McDowell Creek
(MC2, MC2A1, MC4; Huntersville), Torrence Creek (MC3E; Huntersville),
Clarke’s Creek (MY10; Huntersville), Gar Creek (MC50; Huntersville), West
Branch Rocky River (MY1B; Davidson), Irvins Creek (MC36; Matthews),
Fourmile Creek (MC40C; Matthews), Duck Creek (MY14; Mint Hill), Clear
Creek (MY8; Mint Hill), and Goose Creek (MY9; Mint Hill). The Mecklenburg
County Water Quality Program Stream Bioassessment Standard Operating
Procedures that were used are based on benthic macroinvertebrate sampling
methods developed by the NCDEQ Biological Assessment Branch. Taxa richness
for the pollution intolerant groups, Ephemeroptera, Plecoptera and Trichoptera,
and the North Carolina Biotic Index were calculated and used to assign a State
biological classification to each site. Eight (8) of the 12 sites were given a Stream
Bioclassification of FAIR, including: McDowell Creek (MC2, MC2A1, MC4;
Huntersville), Torrence Creek (MC3E; Huntersville), Clarke’s Creek (MY10;
Huntersville), Gar Creek (MC50; Huntersville), Irvins Creek (MC36; Matthews),
Fourmile Creek (MC40C; Matthews), and Duck Creek (MY14; Mint Hill. Four
(4) streams were rated GOOD-FAIR, including Gar Creek (MC50; Huntersville),
West Branch Rocky River (MY1B; Davidson), Clear Creek (MY8; Mint Hill),
and Goose Creek (MY9; Mint Hill). Stream habitat assessments were also
conducted at each of the 12 sites using the Enhanced version of the Mecklenburg
Habitat Assessment Protocol (EMHAP). Scores ranged from 67.4 (Impaired) to
153.4. McDowell Creek above Gilead Road received a EMHAP score of 153.4
which reflects the improvements to the stream channel stability and in-stream
habitat quality due to the recent stream restoration work. There appears to be a
water quality issue in Duck Creek as the in-stream habitat was highly rated but the
rating for the benthic community was low, indicating that h abitat was not a
limiting factor. There is an ongoing problem with the Ashe Plantation Waste
Water Treatment Plant upstream of the monitoring location that negatively
impacted the water quality in Duck Creek. Data indicated that the rural and
suburban streams are recovering from the droughts that Mecklenburg County
experienced in 2002, 2007 and 2008.

X
Annual Report for July 1, 2018 through June 30, 2019 - Phase II MS4 Permit No. NCS000395
17

BMP
Description Implementation Actions Goal Met
Yes No
Develop and
Implement Fish
Monitoring
Program
(ID-4.4)
During FY2019, fish community assessments were conducted at three (3) sites in
Mecklenburg County’s Phase II jurisdiction, including McDowell Creek (MC2,
MC4; Huntersville), and Gar Creek (MC50; Huntersville). In fiscal year 2019, all
three (3) sites where within the Town of Huntersville (MC2, MC4, and MC50).
CMSWS follows the NCDEQ Fish Community Assessment methods which
includes electrofishing wadable streams for a 200m stretch; collecting,
identifying, measuring, and counting all fish collected. Data was then entered into
a database that calculates the North Carolina Index of Biotic Integrity (NCIBI)
score for each record. These methods are utilized so data from Mecklenburg
County can consistently be compared to other locations throughout North
Carolina. Of the three (3) Phase II sites that were sampled this year, McDowell
Creek at Beatties Ford Road (MC4) scored the highest with a Good-Fair Rating
(42). Historically, MC4 has been rated as Poor or Fair. The FY2019 rating is the
highest rating since 2005 when MC4 scored a 42 as well and this indicates that the
stream can support a healthy fish community. MC2 located upstream of MC4 in
the McDowell Creek watershed received a NCIBI score of 32 and was rated Poor.
This Poor rating suggests that this sampling location does not support a healthy
fish community. This rating is consistent with the last four (4) sampling events
dating back to 2009. The third site on Gar Creek (MC50) received a NCIBI score
of 36 and was rated Fair. This Fair rating suggests that this sampling location
does not support a healthy fish community. This rating is consistent with the last
4 sampling events dating back to 2009.
X
Water Quality
Monitoring
Data QA/QC
(ID-4.6)
The data from the various physical, chemical, and biological monitoring activities
performed by CMSWS is maintained in a controlled Microsoft Access data
repository, with user restrictions. To ensure the highest standards of laboratory
data, duplicate samples for each site are collected each year. Field blanks, bottle
blanks, DI water blanks, and trip blanks are combined into Event Blanks for each
sampling run. Of 653 blanks collected during FY2019, one (1) exceeded the
minimum detection limit for Bromide on 7/5/18 at 0.0077 mg/L during water
intake sampling. 6726 laboratory sample records were reviewed and approved or
rejected as appropriate. Additional review of field data and biological data
occurred on an as-needed basis throughout the year.
X
Problem Area
Identification
and Elimination
(ID-4.7)
CMSWS uses a Stream Use Support Index referred to as SUSI to assess general
water quality conditions in the Phase II jurisdictions based on data collected.
SUSI is used as one of CMSWS’s IDDE tool. SUSI overall continues to fluctuate
between 67 and 71, on the lower side of historical records. Again, 10 out of 12
fixed interval monthly sampling events have been after storm events, leading to
elevated sediment and bacteria loads in the streams. One (1) site however, MY10,
was showing elevated total phosphorus and metals concentrations. This
watershed has been investigated before, but no definitive source has been
identified. Starting in June 2019, three (3) additional sites were added to the fixed
interval run to help bracket this watershed to determine the most likely potential
areas of contribution to these elevated concentrations.
X
CMANN
(ID-4.10)
In FY2019 CMSWS conducted continuous automated monitoring or CMANN
activities at 7 sites in the Phase II jurisdictions resulting in the collection of
290,022 QA/QC accepted data points (~86.1% data acceptance rate). All data
collected was evaluated for the identification of potential pollution problems and
general water quality trends. Current data can be observed on the following
website: http://cmann.mecknc.gov. CMANN data is used to calculate the Stream
Use Support Index (SUSI), which is a general indicator of water quality
conditions in our streams. This index was made available to the public on the
website as follows: http://stormwater.charmeck.org (select “Water Quality” at the
top of the page). The Phase II CMANN sites include MC4 – McDowell Creek

Annual Report for July 1, 2018 through June 30, 2019 - Phase II MS4 Permit No. NCS000395
18

BMP
Description Implementation Actions Goal Met
Yes No
(Huntersville), MC40D – Four Mile Creek (Matthews), MC50 – Gar Creek
(Huntersville), MY1B – West Branch Rocky River (Davidson), MY8 – Clear
Creek (Mint Hill), MY9 – Goose Creek (Mint Hill), MY10 – Clarke Creek
(Huntersville). In fiscal year 2019, CMSWS’s CMANN equipment did not
observe or detect any pollution problems in the Phase 2 jurisdictions.
Beginning in 2016, CMSWS began integrating new hardware into all monitoring
sites throughout Mecklenburg County. As of July 24, 2019, four (4) of the seven
(7) Phase II sites have been converted to the new EXO technology. All sites will
be converted by FY2021. In FY2020, CMANN staff will remain diligent in
maintaining the equipment to ensure that we retain the highest quality data
possible.
Quality
Assurance
Project Plan
Administration
(QAPP)
CMSWS administers a QAPP for the purpose of standardizing monitoring
activities and protocols in accordance with approved methods. Staff were
evaluated for possible sample collection error while performing monitoring
activities and no problems were noted. All procedures were reviewed and revised
as needed and several routine monitoring programs were audited. No corrective
actions were warranted.
X
Public Outreach
Program for
Illicit
Discharges &
Improper Waste
Disposal
(ID-5)
During FY2019, CMSWS implemented a public outreach program to infor m
public employees, businesses, industries and the general public of the hazards
associated with illicit discharges and improper disposal of wastes. This outreach
campaign includes instructions for properly reporting these problems to CMSWS.
During FY2019, television and radio ads, as well as social media, handouts and
brochures were the primary outreach mechanisms. Handouts and brochures have
been developed and are typically distributed during the performance of facility
inspections, when responding to citizen request for service, and at event displays.
Problem businesses and industries that have a history of illicit discharges are
informed of the threat to the environment from these discharges as well as the
requirements of the Storm Water Pollution Contr ol Ordinance(s) through the use
of “Environmental Notices.” These notices are distributed by staff when
responding to citizen requests for service, conducti ng facility inspections and
performing other field activities. PE-10 and PE-I(13) on pages 5 and 7 describe
additional outreach efforts completed in FY2019. Beginning in FY2015,
municipal employees who have the potential to observe a water quality problem
were providing training using a video entitled “Water Pollution: What to do?”.
The video teaches what water pollutants look like, and provides the proper
contacts to report pollution problems. By September 30, 2015, field staff in the
following Mecklenburg County programs completed this training: Air Quality,
Code Enforcement, Solid Waste, Environmental Health, Social Services, Parks
and Recreation, and the Sheriff’s Office. The following employees at the Towns,
CPCC and CMS also completed this training: maintenance workers, firefighters,
policemen, public works and utility workers, and parks and recreation. According
to the Storm Water Plan, all municipal employees who have the potential to
observe a water quality problem will receive training at a minim um of once during
the five (5) year permit term. The above described training fulfills this
requirement for the permit term ending November 10, 2016. The second round of
training will be completed prior to end of the next permit term on February 16,
2022.
X
Conduct
Follow up
Inspections
and Respond
to Citizen
Requests and
During FY2019, staff responded to 123 service requests regarding potential water
quality problems in the Phase II jurisdictions. Ten (10) of these service requests
were emergency responses. The most common type of service requests other than
land development and buffer issues, involved the discharge and/or dumping of
potential surface water/storm water pollutants. The most common pollutants
observed were:
X
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19

BMP
Description Implementation Actions Goal Met
Yes No
Emergencies
(ID-6)
• Petroleum Fuels = 11
• Sewage = 12
• Sediment = 5
• Wash water = 4
• Motor Oil = 5
As a result of the 123 service requests responded to there were a total of 56
problems detected and 56 problems corrected in Phase II jurisdictions during
FY2019. Table 11 below provides data regarding the number and type of service
requests received by category in each of the Phase II jurisdictions.
Stream
Walk/Outfall
Inventory &
Inspection/ Dry
Weather Flow
Analysis
(ID-8)
During FY2019, streams were walked in the Phase II jurisdictions in conjunction
with the Phase I stream walks in the City of Charlotte. Policies and procedures for
the stream walk program were reviewed and updated as necessary. Staff training
was performed on 10/23/2018. Stream walks began on 11/1/2018 and were
concluded on May 16, 2019. During FY2019, staff walked approximately 58.62
stream miles in the Phase II (51.78) and ETJ jurisdictions (6.84). The following
miles were assessed within each municipal boundary (see Figure 2): 27.10 miles
in Matthews, 22.73 miles in Mint Hill, 1.86 miles in Pineville, and 0.08 miles in
Stallings. 6.84 miles were walked in the ETJ areas of the Towns. As a result of
stream walk activities, 157 features were mapped in Matthews, 95 in Mint Hill, 4
in Pineville, 3 in Stallings, and 25 in the ETJ areas. In all, there were 284 points
or features mapped, 63 outfalls inspected, 151 new outfalls identified, and 103
fecal coliform samples collected. Seven (7) of these samples resulted in bacteria
action level exceedances (>3000 col/100ml). No exceedances above the action
level for total phosphorus were detected (0.50 ppm). Two (2) buffer/floodplain
disturbances were identified and reported. No illicit discharge pollution sources
were observed during 2019 Phase II stream walk activities. All monitoring data
generated under this program was WQ/QCed prior to incorporated into GIS.
Overall, stream walk data was collected with consistency in the FY2019 season.
X
Illicit Discharge
Elimination
Program (IDEP)
(ID-9)
The purpose of the Illicit Discharge Elimination Program (IDEP) program is to
support and enhance Illicit Discharge Detection and Elimination (IDDE) efforts in
Mecklenburg County. The identification of pollution sources is accomplished by
investigating business corridors and industrial facilities in Mecklenburg County.
During FY2019, IDEP activities were successfully implement in the Phase II
jurisdictions. As a result, 17 storm water outfalls were inspected and one (1)
Notice of Violation was issued. In addition, seven (7) NPDES Permitted
industrial facilities were inspected. All IDEP inspection results were followed up
on and corrective actions implemented as necessary.
X
Used Oil
Facility
Inspections
(ID-U)
The purpose of the used oil facility inspections is to ensure the proper handling
and disposal of used oil and to identify and elimination pollution sources
threatening downstream water quality conditions. In FY2019, the scope of this
program was broadened to include facilities that conduct automotive repair and
maintenance, but do not accept used oil from the public. This program update was
conducted to more effectively identify and eliminate pollution sources within the
Phase II jurisdictions. In FY2019, two (2) inspections were conducted at vehicle
maintenance facilities within the Phase II jurisdictions, including:
• Action Auto & Towing, 8621 Fairview Road, Mint Hill, inspected on March
13, 2019. Inspection Result: Notice of Violation (NOV) issued for discharges
of oil to the ground from various sources. The facility conducted site
remediation and the NOV was resolved on March 20, 2019. A disposal
manifest was provided.
• Woodies Auto Service, 179 Davidson Gateway Dr, Davidson, inspected on
April 1, 2019. Inspection Result: Report was issued as “Unsatisfactory”.
Issues included improper storage of motor oil, brake cleaner and Purple
X
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BMP
Description Implementation Actions Goal Met
Yes No
Power cleaner. A follow up inspection was performed, and the storage issues
were resolved.
An online interactive map is posted on CMSWS’s website to assist citizens in
locating a facility that accepts used oil and other automotive wastes. The link is as
follows: http://maps.co.mecklenburg.nc.us/website/recyclecenters/
Evaluate
Effectiveness of
IDDE Program
(ID-10)
During FY2019, an evaluation was completed of the effectiveness of the BMPs
for the IDDE Program as described in the latest version of the Storm Water Plan.
Section 5.3 below lists those improvements identified for implementation during
FY2020 as a result of this evaluation. Section 5.2 below describes the status of
the implementation of the improvements identified in FY2018. The FY2019
program evaluation revealed that program components and BMPs specified in the
Storm Water Plan are performing effectively and efficiently at achieving program
goals and that they meet or exceed permit requirements. Provided below is a
report of the status of the program’s attainment of the specific measures of success
contained in the Storm Water Plan.
• Documentation of Storm Water Program Activities – All the measurable goals
assigned to the BMPs have been satisfactorily fulfilled and properly
documented in CMSWS’s Cityworks and/or the Volunteer Database.
• Increasing Pollution Problems Identified – The indicator of success is an
increase in the ratio of the number of Notices of Violation issued to IDDE
inspections conducted compared to the previous fiscal year. In FY2019, the
ratio was 0.87 based on 17 NOVs issued to 196 inspections conducted. This
is the highest ratio recorded to date indicating a significant improvement in
this measure of success (see Figure 3). In addition, IDDE inspections also
identified 61 problems with 61 resolved for a ratio of 100%.
In addition to the metrics above, sections of the IDDE manual and program SOPs
were reviewed during FY2019 and updated to reflect current procedures and
practices. The IDDE program currently includes a priority basin approach in
addition to an increased fecal coliform monitoring frequency, business corridor
inspections, continuous automated monitoring, multi-family complex sewer
collection inspections, industrial facility inspections, a pet waste education
campaign, outfall inspections, and stream walks conducted in 50-acre drainage
watersheds. Quarterly “think-tank” meetings to discuss IDDE ideas where
continued in FY2019. These meetings were used to review outstanding issues,
and brainstorm future initiatives.
X

Table 10: Action/Watch Level Exceedances Identified by Fixed Interval Monitoring
Storm
Impacted?
Site
Name
Date
Collected Analyte Result Unit Flag Notes
No MC2 7/10/2018 Fecal Coliform 440 CFU/100 ml Watch
No MC36 7/10/2018 Dissolved Oxygen 4.32 mg/L Watch
No MC36 7/10/2018 Fecal Coliform 580 CFU/100 ml Watch Resample = 230
No MC36 7/10/2018 Total Phosphorus 0.061 mg/L Watch
No MC40C 7/10/2018 Total Phosphorus 0.11 mg/L Action Construction
No MC40C 7/10/2018 Fecal Coliform 930 CFU/100 ml Watch Resample = 260
No MC40C 7/10/2018 Turbidity 50 NTU Watch Construction
No MC50 7/10/2018 Total Phosphorus 0.12 mg/L Action
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21

Storm
Impacted?
Site
Name
Date
Collected Analyte Result Unit Flag Notes
No MC50 7/10/2018 Fecal Coliform 440 CFU/100 ml Watch Resample = 154
No MY10 7/10/2018 Total Phosphorus 0.06 mg/L Watch
No MY14 7/10/2018 Total Phosphorus 2.1 mg/L Action Below WWTP
No MY14 7/10/2018 Conductivity 472.5 uS/cm Watch Low flow conditions
No MY1B 7/10/2018 Fecal Coliform 416 CFU/100 ml Watch
No MY8 7/10/2018 Fecal Coliform 293 CFU/100 ml Watch
No MY9 7/10/2018 Fecal Coliform 1040 CFU/100 ml Action Resample = 240
No MY9 7/10/2018 Total Phosphorus 0.11 mg/L Action Below WWTP
No MC2 1/8/2019 Fecal Coliform 840 CFU/100 ml Watch
No MC2 1/8/2019 Turbidity 26 NTU Watch
No MC40C 1/8/2019 Fecal Coliform 580 CFU/100 ml Watch
No MC50 1/8/2019 Fecal Coliform 213 CFU/100 ml Watch
No MC50 1/8/2019 Total Phosphorus 0.051 mg/L Watch
No MY10 1/8/2019 Total Phosphorus 0.077 mg/L Watch
No MY10 1/8/2019 Turbidity 40 NTU Watch
No MY14 1/8/2019 Fecal Coliform 920 CFU/100 ml Watch
No MY14 1/8/2019 Total Phosphorus 0.091 mg/L Watch Below WWTP
No MY1B 1/8/2019 Dissolved Copper 4.3 ug/L Watch
No MY1B 1/8/2019 Fecal Coliform 325 CFU/100 ml Watch
No MY1B 1/8/2019 Total Phosphorus 0.071 mg/L Watch
No MY1B 1/8/2019 Turbidity 45 NTU Watch
No MY8 1/8/2019 Fecal Coliform 445 CFU/100 ml Watch
No MY9 1/8/2019 Fecal Coliform 500 CFU/100 ml Watch

Table 11: Number and Type of Service Requests and Emergency Responses by Jurisdiction
Jurisdiction
Number of Service Requests by Category Algae Bloom Accidental Spill Buffer Dumping Erosion Fish Kill Illicit Connection Monitoring Follow Up Natural Condition No Incident Identified Other Unknown Total Cornelius 1 2 2 3 0 0 0 0 0 7 1 0 16
Davidson 0 1 0 3 0 0 0 0 0 3 1 1 9
Huntersville 0 3 0 4 0 0 1 0 0 3 1 1 13
Matthews 0 2 0 6 0 0 0 1 3 3 4 0 19
Mint Hill 0 0 1 3 0 0 0 0 1 5 3 1 14
Pineville 0 0 0 2 0 0 0 0 0 1 1 0 4
Mecklenburg 0 9 4 11 2 0 0 0 0 10 12 0 48
Totals 1 17 7 32 2 0 1 1 4 32 23 3 123

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Figure 1: Mecklenburg County Phase II Stream Monitoring Sites
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23

Figure 2: FY2019 Stream Walk, Outfall Inspection and Inventory

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Figure 3: Ratio of the # of Notices of Violation Issued to IDDE Inspections Conducted

5.2 Status of Improvements Identified for Implementation in FY2019

Table 12 provides the status of improvements in the IDDE Program that were identified in
FY2018 for implementation in FY2019.

Table 12: Status of Improvements Identified for Implementation in FY2019
# Improvements Identified for
Implementation in FY19
Desired
Result
Program
Element
Responsible
Staff
Implementation
Status
1 Continue to refine the capabilities
of the pilot-study multi-variate
analysis of continuous monitoring
system field data to predict
relationships with other pollutants
such as fecal coliform. This will
be accomplished by collecting
additional data to improve the
sensitivity of the model.
Increase
compliance

ID-9(g) John
McCulloch
Completed. Predictive
multi-variate modeling
was continued as a pilot
study at two (2)
automated monitoring
locations. The model is
calibrated to fecal
coliform concentrations
in the 10,000cfu range.
Additional data is being
collected to increase the
effectiveness of the
model.
2 Continue to promote the Water
Watchers App.
Increase
compliance

ID-9(g) John
McCulloch
Not completed. The
Water Watchers
application had
technical difficulties
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# Improvements Identified for
Implementation in FY19
Desired
Result
Program
Element
Responsible
Staff
Implementation
Status
in FY2019 so it is
being considered for
replacement.
3 Continue to implement and expand
the pet waste initiative that was
developed during FY18.
Increase
compliance
ID-9(g) John
McCulloch
Completed. The
FY2019 pet waste
campaign was
successfully
implemented.
4 Install and maintain ammonia
sensors on two (2) automated
monitoring units to evaluate
pollution detection capabilities.
Increase
compliance
ID-9(g) John
McCulloch
Completed. Two (2)
ammonia probes were
installed and tested as a
pilot study. The probes
proved to be difficult to
maintain and provided
little additional
information that would
be helpful in detecting
pollution problems.
There use has been
discontinued.
5 Continue IDDE “think-tank”
meetings to generate ideas for new
initiatives, evaluate new
technologies, and discuss
outstanding/difficult IDDE
investigations.
Increase
compliance

ID-9(g) John
McCulloch
Completed. The IDDE
“think-tank” met
several times to review
outstanding issues and
discuss future
initiatives. Meetings
will continue in
FY2020.
6 Continue to collaborate with Noble
Environmental to develop
enhanced MST initiatives.
Increase
compliance

ID-9(g) John
McCulloch
Completed. After a
review of data from
Noble Environmental,
MST research has been
put on hold until a
better understanding of
the data can be
achieved.

5.3 Improvements Identified for Implementation in FY2020

The following improvements in the IDDE Program have been identified for implementation in
FY2020 to improve program effectiveness:
1. Ensure all available storm sewer infrastructure layers are consolidated into one master
layer/map.
2. Identify and implement new technologies or applications to improve outfall re-
inspections.
3. Update pollution control ordinances for the Mecklenburg County and the Phase 2 Towns
concurrent with updates to the City’s ordinance.
4. Update technologies for sondes and data loggers. Conduct a trial run with installing
cameras on Phase 2 CMANN sites.
5. Update the IDDE manual.
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26

6. Make concurrent operational changes to the stream walk program that are used in the
Phase 1 jurisdiction.
7. Expand the used oil inspection (ID-U) program to include inspections at lawn equipment
repair facilities and marinas.
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Section 6: Construction Site Storm Water Runoff Control Program

CMSWS has developed, implemented and enforced a Construction Site Storm Water Runoff
Control Program for addressing the discharge of sediment and other pollutants from construction
sites in Mecklenburg County’s Phase II jurisdictions. The goal of the Construction Site Storm
Water Runoff Control Program is to reduce pollutants in storm water runoff from construction
activities that result in a land disturbance of greater than or equal to one (1) acre. Construction
activities disturbing less than one acre are included in the program if they are part of a larger
common plan of development or sale that would disturb one acre or more.

6.1 Implementation Status for FY2019

Table 13 describes the BMPs identified in the Storm Water Plan for the Construction Site Storm
Water Runoff Control Program and the specific actions completed between July 1, 2018 and
June 30, 2019 (FY2019) for implementation of these BMPs as well as whether the measurable
goals for the BMPs specified in the plan have been fulfilled.

Table 13: BMP Summary Table for the Construction Site Storm Water Control Program
BMP
Description Implementation Actions Goal Met
Yes No
Enforce
Erosion
Control
Ordinances
(CS-1)
During FY2019, a total of 72 new projects were permitted in Mecklenburg County
with a total of 789.7 acres disturbed. 1,676 erosion control inspections were
performed with 16 Notice of Violations (NOV’s) issued. Five (5) penalties were
assessed for a total of $26,250. $17,500 in penalties has been collected. Provided
below are the totals for the Phase II jurisdictions.
• Cornelius: 200 inspections conducted, 2 NOV’s issued, and 2 penalties
assessed with $8,750.00 paid.
• Davidson: 83 inspections conducted, 4 NOV’s issued, and 3 penalties assessed
with $6,750.00 paid.
• Huntersville: 728 inspections conducted and 1 NOV issued.
• Matthews: 245 inspections conducted and 2 NOVs issued.
• Mint Hill: 300 inspections conducted, 4 NOVs issued, and 1 penalty assessed
with $2,000.00 paid.
• Pineville: 121 inspections conducted and 3 NOVs issued.
X
Erosion
Control
Education
(CS-2)
Three (3) erosion control educational programs were conducted during FY 2019.
They occurred on October 22, 2018, January 23, 2019 and May 9, 2019. There
were a total of 371 paid attendees for the three (3) office programs, and 58
completed the online module, with 335 passing the test.
X
Evaluate
Effectiveness
of Erosion
Control
Program
(CS-3)
During FY2019, an evaluation was completed of the effectiveness of the BMPs for
the Construction Site Storm Water Control Program as described in the latest
version of the Storm Water Plan. The evaluation revealed that the Program is
successful at addressing the discharges of sediment and other pollutants from
construction sites in Phase II jurisdictions. Three (3) improvements are
recommended for implementation in FY2020 based on this evaluation as described
in Section 6.3 below. Provided below is a report of the status of the program’s
attainment of the specific measures of success contained in the Storm Water Plan.
• Documentation of Storm Water Program Activities: All the measurable goals
assigned to the BMPs have been satisfactorily fulfilled and properly
documented in CMSWS’s Cityworks and/or the Volunteer Database.
• Improved Compliance: The indicator of success is a decrease in the ratio of
the number of Notices of Violation issued to erosion control inspections
X
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28

BMP
Description Implementation Actions Goal Met
Yes No
conducted compared to the previous fiscal year. In FY2019, the ratio was
0.010 based on 16 NOVs issued to 1,676 inspections conducted. This is the
lowest ratio recorded to date indicating a significant improvement in this
measure of success (see Figure 4).

Figure 4: Ratio of the # of Notices of Violation Issued to Inspections Conducted

6.2 Status of Improvements Identified for Implementation in FY2019

Table 14 provides the status of improvements in the Construction Site Storm Water Runoff
Control Program that were identified in FY2018 for implementation in FY2019.

Table 14: Status of Improvements Identified for Implementation in FY2019
# Improvements Identified for
Implementation in FY19
Desired
Result
Program
Element
Responsible
Staff
Implementation
Status
1 Improve the penalty assessment
process to reduce time involved.
Increase
compliance
CS-3(a) Corey Priddy Not completed due to
staffing issues.
2 Implement a review procedure for
inspectors for single family erosion
control plans under an acre.
Increase
compliance
CS-3(a) Corey Priddy Not completed due
to staffing issues.
This will not be
completed next year
due to other work
priorities.
3 Implement a grading without a
permit penalty process to more
Increase
compliance
CS-3(a) Corey Priddy Completed. Grading
without a permit policy
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# Improvements Identified for
Implementation in FY19
Desired
Result
Program
Element
Responsible
Staff
Implementation
Status
accurately represent the penalty
assessment process.
was created to make
any violations a one day
penalty if work was
stopped. If work was
continued and
compliance not
achieved then the
penalty would continue.
4 Set up a complaint tracking system
to accurately document individual
erosion control complaints not
associated with permitted projects.
Increase
compliance
CS-3(a) Corey Priddy Not completed due to
staffing issues.

6.3 Improvements Identified for Implementation in FY2020

The following improvements in the Construction Site Storm Water Runoff Control Program have
been identified for implementation in FY2020 to improve program effectiveness:
1. Update erosion control ordinance.
2. Set up a complaint tracking system to accurately document individual erosion control
complaints not associated with permitted projects.
3. Improve the penalty assessment process to reduce time involved.

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30

Section 7: Post-Construction Site Runoff Control Program

CMSWS has developed, implemented and enforced a Post-Construction Site Runoff Control
Program for addressing post-construction storm water runoff from new development and
redevelopment projects in Mecklenburg County’s Phase II jurisdictions. The goal of the Post-
Construction Site Runoff Control Program is to reduce pollutants in storm water runoff during
post-construction conditions at new developments and redevelopments, including public
transportation maintained by the permittee, that disturb greater than or equal to one acre.
Developments and redevelopments disturbing less than one acre are included in the program if it
is part of a larger common plan of development or sale that would disturb one acre or more.

7.1 Implementation Status for FY2019

Table 15 describes the BMPs identified in the Storm Water Plan for the Post-Construction Site
Runoff Control Program and the specific actions completed between July 1, 2018 and June 30,
2019 (FY2019) for implementation of these BMPs as well as whether the measurable goals for
the BMPs specified in the plan have been fulfilled.

Table 15: BMP Summary Table for the Post-Construction Site Runoff Control Program
BMP
Description Implementation Actions Goal Met
Yes No
Implement
Post-Const.
Storm Water
Ordinances
(PC-1)
During FY2019, a total of 72 new projects were permitted for compliance with post-
construction ordinance requirements in Mecklenburg County’s Phase II jurisdictions
with a total of 789.7 acres disturbed. The Storm Water Administrator worked with
staff of the Permitting & Compliance Program to ensure the effective and efficient
implementation of ordinance requirements, which included making 13 formal
ordinance interpretations that were logged and recorded. The Administrator also
completed an annual review of the post-construction ordinances and the supporting
Administrative Manual and determined that no changes were necessary. During
FY2019, compliance with post-construction ordinance requirements involved
19,888 staff hours at an estimated cost of $1,702,454.82.
X
Implement
BMP
Inspections
(PC-2)
During FY2019, a total of 596 BMP inspections were completed in the Phase II
jurisdictions (see Table 16) involving 728 CMSWS staff hours at an estimated cost
of $54,559.01. Follow up activities were performed as necessary to ensure
compliance and all findings were successfully documented in the Cityworks
database. One (1) notices of violation was issued and no fines were assessed as a
result of these inspections. During FY2019, an inventory was maintained of projects
with structural stormwater control measures installed and implemented for
compliance with post-construction ordinance requirements at new development and
redeveloped at public and private sector sites. As of June 30, 2019, the inventory
included 800 structural stormwater control measures (see Table 17).
X
Implement a
Program to
Educate and
Assist
Developers
(PC-3)
On December 6, 2018, a training event was held to educate the community on the
requirements of the Post-Construction Runoff Control Program with approximately
120 persons attending. The training was held jointly with the City of Charlotte and
lasted approximately six (6) hours. The training also included a history of
Mecklenburg County’s water resources and information regarding compliance with
the water quality buffer requirements.
X
Evaluate
Effectiveness
of Post-
Construction
Control
During FY2019, an evaluation was completed of the Post-Construction Site Runoff
Control Program revealing that the program components and BMPs specified in the
Storm Water Plan are performing effectively and efficiently at achieving program
goals and that they meet or exceed permit requirements. The documentation of the
evaluation is included as Attachment 1. Provided below is a report of the status of
X
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31

BMP
Description Implementation Actions Goal Met
Yes No
Program
(PC-5)
the program’s attainment of the specific measures of success contained in the Storm
Water Plan.
• Documentation of Storm Water Program Activities - For the FY2019 program
assessment, an evaluation of the Cityworks database has revealed that
CMSWS staff effectively documented the completion of Work Plan activities
that demonstrate achievement of each of the measurable goals for the BMPs
associated with this program.
• Improved Compliance - The indicator of success is a decrease in the ratio of
the number of noncompliant BMPs to inspections conducted compared to the
previous fiscal year. For FY2019, the ratio was 0.686 based on 409
noncompliant BMPs to 596 inspections conducted. This represents a decrease
in noncompliance from a ratio of 0.813 in FY2018; however, it represents an
increase compared to the other five (5) previous fiscal years (see Figure 5).
This indicates a slight measure of success, but additional work is needed to
continue to improve compliance. This is a recommendation for improvement
in FY2020.
In addition to the above, the FY2019 program evaluation included a review of the
post-construction ordinances for the Mecklenburg County Phase II jurisdictions.
These ordinances are supported by an Administrative Manual. In FY2019, the
ordinances and Administrative Manual were determined to be effective; therefore,
no changes were made. As part of the overall program evaluation, recommendations
for improvement have been made as described in Section 7.3 below. These
recommendation will be implemented in FY2020 through the execution of the Work
Plan.

Table 16: Summary of FY2019 BMP Inspections
Jurisdiction
#
Inspections/
Follow Up
Insp.
Non-
Compliant
BMPs
# BMPs
brought into
compliance
Notice of
Maintenance
#
Correction
Action
Requests
Issued
# Notices of
Violation
Issued
Cornelius 50/1 32 1 28 4 0
Davidson 41 26 0 25 1 0
Huntersville 301/5 196 11 195 0 1
Matthews 32/1 17 6 17 0 0
Mint Hill 18 13 0 12 1 0
Pineville 20 12 4 12 0 0
CMS 117 103 1 103 0
CPCC 18 10 2 10 0 0
TOTALS 596/7 409 25 299 109 1

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32

Table 17: FY2019 Inventory of BMPs in Phase II Jurisdictions
Jurisdiction/
Entity
Types of BMP
Total
#
% of
Total Bioretention Buffer Dry Pond Enhanced Grass Swale Filter Strip Grass Channel Infiltration Trench Open Space Permeable Pavement Sand Filter Underground Detention Wet Pond Wetland CMS 61 2 18 2 5 6 14 1 18 2 129 16
CPCC 5 3 4 12 2
Cornelius 25 6 5 1 17 54 7
Davidson 27 4 2 1 1 3 5 43 5
Huntersville 219 78 30 15 3 1 57 8 42 9 462 58
Matthews 4 7 1 23 2 6 43 5
Mecklenburg 2 1 1 1 2 7 1
Mint Hill 12 6 1 5 2 26 3
Pineville 6 2 1 10 2 3 24 3
Total # 361 2 122 32 2 21 3 12 2 116 17 99 11 800 100
% of Total 45 0.25 15 4 0.25 3 0.38 2 0.25 15 2 12 1 100

Figure 5: Ratio of the # of Noncompliant BMPs to Inspections Conducted

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33

7.2 Status of Improvements Identified for Implementation in FY2019

Table 18 provides the status of improvements in the Post-Construction Site Runoff Control
Program that were identified in FY2018 for implementation in FY2019.

Table 18: Status of Improvements Identified for Implementation in FY2019
# Improvements Identified for
Implementation in FY19
Desired
Result
Program
Element
Responsible
Staff
Implementation
Status
1 Conduct a workshop to train more
third party inspectors on how to
use the online system (i.e.
Cityworks).
Increase
compliance

PC-2(a) Corey Priddy Not completed. A
decision was made to
put this on hold due to
the City of Charlotte
wanting to re-evaluate
the third party
inspection process
using Cityworks.
2 Develop and implement a
process/plan to increase BMP
compliance, including at a
minimum increased follow up
inspections when noncompliance is
observed.
Increase
compliance

PC-2(a) Corey Priddy Not completed.
This was not done
due to a reduction in
staff due to the loss
of workload.
3 Develop and place on the website
training tools and other
information to assist with BMP
maintenance.
Increase
compliance

PC-2(a) Corey Priddy Not completed. This
was not done due to a
reduction in staff due to
the loss of workload.

7.3 Improvements Identified for Implementation in FY2020

The following improvements in the Post-Construction Site Runoff Control Program have been
identified for implementation in FY2020 to improve program effectiveness:
1. Increase the number of non-erosion control BMP inspectors, using additional resources to
off-set the loss of the Sr. Environmental Specialist position.
2. Increase the number of educational materials given out by incorporating accountability
measures to ensure that maintenance information is being given out to the public.
3. Continue training the Town of Huntersville staff on BMP installation inspections.
4. Develop and implement a process/plan to increase BMP compliance, including at a
minimum increased follow up inspections when noncompliance is observed.
5. Ensure that all co-permittees have Operation and Maintenance Programs for municipally-
owned or maintained structural stormwater controls installed for compliance with the
post-construction ordinances. The O&M Programs should include a written Maintenance
Plan as required by the ordinance that specifies the frequency of inspections and routine
maintenance requirements. Ensure that co-permittees are documenting inspection and
maintenance activities performed in accordance with the schedule specified in the
Maintenance Plan. Be aware that Richard Farmer with the Water Quality Program is
ensuring that the County facilities are doing the above for their structural storm water
controls.
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34

Section 8: Pollution Prevention/Good Housekeeping for Municipal Operations

CMSWS has developed and implemented a Pollution Prevention/Good Housekeeping Program
for municipal facilities and operations. The goal of the Pollution Prevention/Good
Housekeeping Program is to reduce pollutants in storm water runoff from municipal operations.

8.1 Implementation Status for FY2019

Table 19 describes the BMPs identified in the Storm Water Plan for the Pollution Prevention/
Good Housekeeping Program and the specific actions completed between July 1, 2018 and June
30, 2019 (FY2019) for implementation of these BMPs as well as whether the measurable goals
for the BMPs specified in the plan have been fulfilled.

Table 19: BMP Summary Table for the Pollution Prevention/Good Housekeeping Program
BMP
Description Implementation Actions Goal Met
Yes No
Implement
Employee
Training
Program
(PP-1)
During FY2019, a total of 660 municipal operations’ staff from the County, CMS,
CPCC, and the six (6) Towns completed the municipal training program. Table 20
below summarizes the training completed. The training focused on informing staff
of the techniques for identifying, eliminating, and reducing pollution sources at their
facilities and around the community. Pollution prevention and good housekeeping
training materials were developed using an executable program (Articulate) that
allows PowerPoint slides to be combined with pollution prevention video clips to
create one presentation module. Trainings were conducted in small group settings to
facilitate discussions on pollution issues at each facility. All trainings included the
review of Storm Water Pollution Prevention Plans (SWPPPs), Spill Response and
Clean-up Plans, and storm drainage systems. Videos produced by Excal Visual
were included in the module focusing on work typically performed at different
facility types (fleet maintenance, land disturbance, parks and recreation, solid waste,
streets and drainage, and general municipal jobs). The video identifies activities at
these facilities that can negatively impact surface water and demonstrates suggested
prevention techniques. At the end of the training, the participates reviewed the
information provided during a question and answer session.
X
Conduct
Inspections
of Municipal
Operations
(PP-2)
Municipal inspection procedures and inspection forms were reviewed at the
beginning of FY2019 and no significant changes were made. On July 26, 2018,
CMSWS staff received training on all Phase II municipal inspections. Training
included a review of inspection protocols, reports, and deadlines. Based on findings
from FY2018 and previous years, common problems were identified and inspector s
were instructed to provide guidance to facility managers for resolving them.
Emphasis was placed on updating Storm Water Pollution Prevention Plans
(SWPPPs) for Phase II municipal facilities and reminding facility managers to
complete their assignments over the course of the year. During FY2019, CMSWS
staff inspected 60 municipal facilities as follows; 17 for Mecklenburg County, 6 for
the Towns, 4 for Central Piedmont Community College (CPCC), and 33 for
Charlotte Mecklenburg Schools (CMS). Based on inspection findings in recent
years, several areas for improvement were emphasized during the FY2019
inspections, including proper cleanup of petroleum spills, dumpster and trash
compactor maintenance, record keeping for compliance with the Phase II stormwater
permit, and SWPPP implementation. Five (5) deficiencies were observed at County
and Town municipal facilities, which is a decrease from twelve (12) deficiencies
observed in FY2018. Three (3) deficiencies were for failure to comply with the
SWPPP. Other deficiencies included soil and mulch contamination from a diesel
fuel above ground storage tank and a diesel discharge at a fueling island. No repeat
X
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35

BMP
Description Implementation Actions Goal Met
Yes No
problems were noted. All SWPPPs were reviewed and updated by CMSWS staff to
reflect any changes in the previous year and updated copies were sent to facility
managers. The four (4) CPCC campuses in Mecklenburg County inspected in
FY2019 include Central, Cato, Harper, and Merancas. Areas of emphasis for
FY2019 inspections at CPCC facilities included erosion control and SWPPP
implementation, specifically semi-annual self-inspections. Inspectors observed four
(4) deficiencies at CPCC facilities. This is a decrease from five (5) deficiencies
observed in FY2018. All four (4) campuses had failed to meet the SWPPP
requirement of performing annual non storm water discharge evaluations.
Improvement in performing the semiannual self-inspections was realized. Ten (10)
other minor issues were observed by inspectors, including accumulated sediment in
an outfall, BMP maintenance, self-inspection documentation, compromised waste
containers, minor wash water discharge, employee training records and erosion
control problems at construction projects. No follow up inspections were required
for CPCC facilities. SWPPPs were reviewed and updated by CMSWS staff and sent
to Zack Harris, Grounds and Site Coordinator for CPCC Facilities Services.
Inspections were conducted at 33 CMS facilities. Of these facilities, eight (8) have
SWPPPs and are inspected annually. CMS facilities that do not maintain SWPPPs
are inspected approximately every five (5) years. Areas of emphasis for inspections
at CMS facilities wash water discharge and other illicit discharges. Three (3)
deficiencies were observed during CMS facility inspections, a slight increase from
the two (2) deficiencies observed in FY2018. All the deficiencies were for illicit
discharges. One was due to significant oil staining and oil dry material located on
the ground adjacent to a structural canopy. The second involved spilled chemicals,
antifreeze and used oil behind a student auto shop. The third involved diesel
saturated oil-absorbent material and gravel and leaking fill ports at above ground
storage tanks. All contaminated soil was removed and properly disposed of by an
environmental cleanup contractor. SWPPP updates at CMS facilities (where
required) are completed annually by Mr. Jeff Mitchell, Environmental Health and
Safety Specialist for CMS. Inspectors did not note any problems with the SWPPPs
at CMS facilities. All observed deficiencies described above for the County, Towns,
CMS, and CPPC (excluding those associated with SWPPP requirements) were
satisfactorily corrected.
Maintain
and Update
Spill
Response
Procedures
(PP-3)
During FY2019, spill response procedures for municipal operations and facilities
were reviewed and updated as necessary as a component of the 60 municipal
inspections completed under PP-2 above.
X
Maintain &
Implement
an Operation
&
Maintenance
Program for
Municipally
Owned &
Maintained
Facilities
(PP-4)
During FY2019, the Operation and Maintenance (O&M) programs contained in
Storm Water Pollution Prevention Plans (SWPPPs) were evaluated and updated as
necessary as a component of the 60 municipal inspections completed under PP-2
above. During FY2019, an evaluation was also completed of the O&M programs
for municipally-owned or maintained structural stormwater controls installed for
compliance with the post-construction ordinances adopted by the Phase II
jurisdictions as a component of BMP inspections described in PC-2 above.
X
Maintain
and Update
an Inventory
During FY2019, CMSWS utilized the procedures described in the Storm Water
Quality Program Plan to update the inventory of municipal operations and facilities
for the purpose of ensuring the identification of all operations and facilities that have
X
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36

BMP
Description Implementation Actions Goal Met
Yes No
of Municipal
Operations
(PP-5)
a significant potential for generating polluted storm water runoff so that plans can be
developed and implemented for eliminating or reducing these pollutants to protect
downstream water quality. As a result, four new parcels were added to the inventory
in FY2019 as follows: one for Charlotte-Mecklenburg Schools, one for CPCC, and
two for the Town of Huntersville. East language Academy (CMS) was added to the
FY20 inspection list. The two new locations in Huntersville were inspected and no
significant potential for stormwater pollution was observed. One CPCC facility was
inspected and no significant potential for stormwater pollution was observed. Two
facilities belonging to Mecklenburg County Parks and Recreation were observed to
have not been previously inspected in the past. These facilities, McDowell Creek
Nature Preserve Maintenance Compound and Latta Nature Preserve Maintenance
Compound were added to the PP-2 inspection list.
Develop and
Implement
BMPS for
Streets Roads
and Parking
Lots (PP-6)
BMPs were developed and implemented effective November 11, 2013. During
FY2019, co-permittees successfully implemented these BMPs for their respective
jurisdictions/entities and provided data to CMSWS for completion of an evaluation
that revealed BMPs continue to be effective at reducing pollutants in storm water
runoff. The results of this evaluation are described in PP-9 below. The table below
summarizes the streets, roads and parking lots cleaned by co-permittees during
FY2019.
Jurisdiction
# Cleaned Lbs. Removed Costs
Streets Parking
Lots Streets Parking
Lots Streets Parking
Lots
Cornelius 100 5 150,000 1,500 $250,000 $7,500
Davidson 240 4 70,000 20,000 $30,000 $3,000
Huntersville 113 2 52,500 3,750 $4,600 $650
Matthews 650 6 334,000 1,500 $77,650 $350
Mint Hill 115 3 112,500 1,000 $15,000 $2,000
Pineville 64 5 202,000 120 $76,000 $1,800
Totals 1,282 25 921,000 28,870 $453,250 $15,300

X
Develop and
Implement an
Operation and
Maintenance
Program for
Municipally
Owned or
Maintained
Catch Basins,
Conveyance
Systems and
Structural
Stormwater
Controls (PP-
7)
BMPs were developed and implemented effective November 11, 2012. During
FY2019, co-permittees successfully implemented these BMPs for their respective
jurisdictions/entities and provided data to CMSWS for completion of an evaluation
that revealed BMPs continue to be effective at reducing pollutants in storm water
runoff. The results of this evaluation are described in PP-9 below. The table below
summarizes the catch basins and conveyance systems cleaned by co-permittees
during FY2018.
Jurisdiction # Cleaned Lbs.
Removed Costs Inlets Outlets Pipes
Cornelius 10 10 10 1,500 $10,000
Davidson 50 15 10 125,000 $25,000
Huntersville 327 41 49 5,000 $12,000
Matthews 4 25 25 64,800 $1,250
Mint Hill 5,400 6 2 270,000 $5,000
Pineville 40 10 18 13,500 $7,500
Totals 5,831 107 114 479,800 $60,750

X
Pesticide,
Herbicide &
Fertilizer
Application
Management
& Minimizing
Pollutants
BMPs were developed and implemented effective November 11, 2012. During
FY2019, co-permittees successfully implemented these BMPs for their respective
jurisdictions/entities. CMSWS evaluated these BMPs and determined them to be
effective at reducing pollutants in storm water runoff as a component of the 57
municipal inspections completed under PP-2 above.
X
Annual Report for July 1, 2018 through June 30, 2019 - Phase II MS4 Permit No. NCS000395
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BMP
Description Implementation Actions Goal Met
Yes No
from Vehicle
& Equipment
Cleaning
Areas (PP-8)
Evaluate
Effectiveness
of Pollution
Prevention/
Good
Housekeeping
Program
(PP-9)
During FY2018, an evaluation was completed of the Pollution Prevention and Good
Housekeeping Program revealing that the program components and BMPs specified
in the Storm Water Plan are performing effectively and efficiently at achieving
program goals and that they meet or exceed permit requirements. Provided below is
a report of the status of the program’s attainment of the specific measures of success
contained in the Storm Water Plan.
• Documentation of Storm Water Program Activities: For the FY2019 program
assessment, an evaluation of the Cityworks database has revealed that
CMSWS staff effectively documented the completion of Work Plan activities
that demonstrate achievement of each of the measurable goals for the BMPs
associated with this program.
• Improved Compliance: The indicator of success is a decrease in the ratio of
the number of deficiencies observed at municipal facilities to inspections
conducted compared to the previous fiscal year. In FY2019, the ratio was
0.200 based on 12 deficiencies detected to 60 inspections conducted. This
represents a decrease in noncompliance compared to FY2018 and the other
five (5) previous fiscal years except FY2017 that had the lowest ratio recorded
at 0.151 (see Figure 6). The FY2019 ratio indicates a measure of success, but
additional work is needed to continue to improve compliance. This is a
recommendation for improvement in FY2020.
An issue observed during an inspection that could negatively impact water quality or
result in a permit violation is considered a “deficiency.” During FY2019, a total of
12 deficiencies were observed. This indicates that the improvements implemented
in FY2019 helped to reduce the number of deficiencies. The reduction was also due,
in part, to the elimination of the qualitative monitoring component of the SWPPPs.
Deficiencies not related to the implementation of the SWPPP were related to issues
that might impact downstream water quality such as spills and /or leaks. These
deficiencies were resolved quickly and documented by follow up inspections.
During FY2019, a total of 123 “recommendations” for improvement, which do not
represent potential water quality problems or permit violations, resulted from facili ty
inspections in addition to the 12 deficiencies for a total of 135 findings, which are
described in Table 21 for the past 12 years. During FY2019, the majority of
findings fell into one (1) of three (3) categories, including stormwater system and
BMPs, erosion, and waste storage/disposal areas. In total, these categories
accounted for 71 findings or 52.6% of total findings. As in previous years,
overgrown vegetation, trash accumulation, and sedimentation were common
problems associated with unmaintained BMPs. Erosion was observed at various
types of facilities and was usually associated with construction activities or high-
traffic pedestrian areas. Issues at waste storage/disposal areas were observed at
several facilities and were usually associated with dumpster wear, such as broken/
missing lids and corrosion. Other relatively common issues were associated with
material storage areas (11 findings, or 8.2%), vehicle/equipment areas (11 findings,
or 8.2%), and spill response equipment (12 findings, or 8.9%). Most issues noted
were minor spills and leaks of oil and other fluids that were not properly cleaned up.
CMSWS inspectors recommended that all municipal facilities with the potential to
pollute surface waters should maintain spill kits in the appropriate areas. During
training for FY2020, emphasis will be placed on educating facility managers about
preventing common problems that were observed during FY2019. Areas of
emphasis will include erosion control (particularly at construction sites), prope r use
X
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38

BMP
Description Implementation Actions Goal Met
Yes No
and disposal of absorbent materials, use and maintenance of trash dumpsters, spill
prevention during fueling operations, and maintenance of structural stormwater
BMPs. Photos of housekeeping issues and potential pollution sources observed
during inspections will be used for training presentations in FY2020. The program
evaluation also included an annual assessment of the effectiveness of the BMPs
described in the Storm Water Plan that are currently in use by Mecklenburg
County’s Phase II jurisdictions to reduce pollutants from municipally owned streets,
roads, parking lots, catch basins, and storm water convey ance systems. This
evaluation was based on FY2019 data received from the co-permittees regarding
costs and the estimated quantities of pollutants removed as described in the table
below.
BMPs Lbs. Removed Cost Cost/Lb.
Street Sweeping 921,000 $45,3250 $0.49
Parking Lot Cleaning 27,870 $15,300 $0.55
Conveyance Systems
Cleaning 84,400 $124700 $1.48
TOTALS 1,033,270 $593,250 $0.57
Based on a report produced by R.C. Sutherland in 2013 entitled Clean Streets Mean
Clean Streams, an acceptable pollutant removal range is $3 to $5 per pound. The
cost ranges reported by the co-permittees were significantly less; therefore, it is
determined that these BMPs are effective at removing pollutants and no changes are
proposed in FY2019. As part of the overall evaluation of the Pollution Prevention
and Good Housekeeping Program, recommendations for improvement have been
made as described in Section 8.3 below. These recommendations will be
implemented in FY2020 through the execution of the Work Plan.

Table 20: Employee Training by Jurisdiction in FY2019
Facility Jurisdiction Training Date #
Attending
Hickory Grove Recycling Mecklenburg 6/5/2019 7
Compost Central Mecklenburg 7/3/2019 15
Tradition Golf Course Mecklenburg 6/10/2019 20
U.S. National White-Water Center Mecklenburg 6/4/2019 8
Leaf Central (Old Compost) Mecklenburg 19-Jun-19 3
Park & Rec. - Horticulture Ctr. Mecklenburg 6/28/2019 11
Vehicle Maintenance Shop – W. 12th St. Mecklenburg 5/22/19 0
N Meck Recycling Mecklenburg 5/29/2019 7
Mecklenburg Parks & Recreation Mecklenburg No report 0
Revolution Golf Course Mecklenburg 6/27/2019 4
Storm Water Operations Mecklenburg 6/24/2019 8
Emergency Mgmt. Services Mecklenburg No Report 0
Fox Hole Landfill & Recycling Mecklenburg 5/17/2019 11
Meck. Co. White Goods & Tire Mecklenburg 6/19/2019 2
Sunset Hills Golf Course Mecklenburg 5/13/2019 3
Cornelius Public Works Cornelius No report 0
Annual Report for July 1, 2018 through June 30, 2019 - Phase II MS4 Permit No. NCS000395
39

Facility Jurisdiction Training Date #
Attending
Davidson Public Works Davidson 5/17/2019 10
Huntersville Public Works Huntersville 5/17/2019 13
Matthews Public Works Matthews 6/4/2019 13
Mint Hill Public Works Mint Hill 6/5/2019 10
Pineville Public Works Pineville 2/28/2019 46
Charlotte Mecklenburg Schools CMS 4/16/2019; 6/18 & 19/2019 360
Central Piedmont Community College CPCC 3/12/2019 109
TOTAL 660

Table 21: Summary of Inspection Findings from FY2008 through FY2019
Inspection Findings Number of Findings by Fiscal Year Totals 08 09 10 11 12 13 14 15 16 17 18 19
Storm water System & BMPs1 0 0 0 0 0 17 25 14 12 21 26 25 140
Erosion 0 0 1 0 0 16 8 10 12 21 26 20 114
Illicit discharges/connections 3 5 3 0 0 3 4 6 8 3 4 7 46
Aboveground Storage Tanks2 - - - - - - - - - 5 7 3 15
Underground Storage Tanks2 - - - - - - - - - 0 0 0 0
Material Storage Area(s) 0 2 2 0 0 2 7 7 0 15 11 11 57
Processing Area(s)2 - - - - - - - - - 2 2 4 8
Loading/Unloading Area(s)2 - - - - - - - - - 8 7 3 18
Vehicle/Equipment Areas(s) 0 0 0 0 0 0 4 1 2 11 10 11 39
Oil/Water Separator /
Pretreatment2 - - - - - - - - - 7 2 2 11
Waste Storage/Disposal
Area(s) 1 5 5 0 0 7 8 16 26 31 26 26 151
Food Service Area(s)2 - - - - - - - - - 2 1 2 5
Floor Drains2 - - - - - - - - - 6 2 0 8
Spill Response Equipment2 - - - - - - - - - 11 15 12 38
Equipment Maintenance
Needed3 0 2 0 0 0 0 0 0 0 - - - 2
Inadequate Housekeeping3 2 0 2 0 0 0 0 0 0 - - - 4
Not Operating in Accordance
with SWPPP 7 5 4 0 0 10 5 4 5 11 13 9 73
Totals 13 19 17 0 0 55 61 58 65 154 152 135 729
1. “Storm water System” and “BMPs” are separated on the current inspection checklist but are combined in this table for
comparison to previous years
2. These categories were not tracked in the annual report prior to FY17
3. Starting with FY2017, these findings are tracked under other categories (e.g., material storage areas, processing areas,
etc.)

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40

Figure 6: Ratio of the # of Deficiencies Detected to Inspections Conducted

8.2 Status of Improvements Identified for Implementation in FY2019

Table 22 provides the status of improvements in the Pollution Prevention/Good Housekeeping
Program that were identified in FY2018 for implementation in FY2019.

Table 22: Status of Improvements Identified for Implementation in FY2019
# Improvements Identified for
Implementation in FY19
Desired
Result
Program
Element
Responsible
Staff
Implementation
Status
1 Enhance efforts to ensure Phase II
municipal facilities are complying
with NPDES storm water permit
requirements as documented in the
facilities’ SWPPPs.
Increase
compliance

PP-2(a) Richard
Farmer
Completed. Emails
were sent to facility
managers prior to
inspections reminding
them to perform self-
inspections as identified
in their SWPPPs.
2 Continue efforts to reduce
noncompliance at municipal
facilities.
Increase
compliance
PP-2(a) Richard
Farmer
Completed. Educational
materials were tailored
around site specific
compliance issues at
site.

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41

8.3 Improvements Identified for Implementation in FY2020

The following improvements in the Pollution Prevention/Good Housekeeping Program have
been identified for implementation in FY2020 to improve program effectiveness:
1. Enhance efforts to ensure Phase II municipal operations and facilities are complying with
NPDES storm water permit requirements by emphasizing the importance of ensuring
compliance prior to the State audit in 2021.
2. Ensure that all County facilities, including Park & Recreation and Asset & Facility
Management with the County, have Operation and Maintenance Programs for
municipally-owned or maintained structural stormwater controls installed for compliance
with the post-construction ordinances. The O&M Programs should include a written
Maintenance Plan as required by the ordinance that specifies the frequency of inspections
and routine maintenance requirements. Ensure that County facilities are documenting
inspection and maintenance activities performed in accordance with the schedule
specified in the Maintenance Plan. Be aware that Corey Priddy with the Permitting &
Compliance Program is ensuring that the other co-permittees are doing the above for their
structural storm water controls.
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42

Section 9: Total Maximum Daily Loads (TMDLs)

CMSWS has developed and implemented a program for addressing non-point source pollutant
loading associated with the Total Maximum Daily Loads (TMDLs) approved by EPA for the
receiving waters of the Phase II MS4 storm water discharges and/or waters downstream of these
discharges. The goal of the TMDL Program is to reduce levels of the pollutant(s) of concern to
the maximum extent practicable in accordance with approved Waste Load Allocation (WLAs)
assigned to storm water in the approved TMDL.

9.1 Implementation Status for FY2019

Table 23 describes the BMPs identified in the Storm Water Plan for the TMDL Program and the
specific actions completed between July 1, 2018 and June 30, 2019 (FY2019) for
implementation of these BMPs as well as whether the measurable goals for the BMPs specified
in the plan have been fulfilled.

Table 23: BMP Summary Table for the TMDL Program
BMP
Description Implementation Actions Goal Met
Yes No
Evaluate
Impaired
Waters
(IW-1)
In June 2019, the State finalized its 2018 303(d) list and integrated 305(b) and
303(d) reports. A review of these reports revealed that no new TMDLs have been
approved in Mecklenburg County. Since no new TMDLs have been approved, no
changes will be made to the existing Water Quality Recovery Programs and
Strategies. In addition, a review of the reports revealed that the legacy listings for
metals on Little Sugar (below Archdale), Sugar, Irwin, and Mallard (from source to
Stoney) were removed and the new criteria for dissolved metals was indicated as
being met. Mallard Creek was placed on Category 5 for exceeding the criteria for
Turbidity as a result of CMSWS’s data submittal. A new TMDL may be triggered
from this new listing. The City and not the County will be responsible for
compliance with this new TMDL. No new TMDLs have been developed for
Mecklenburg County since 2014. The surface waters with approved TMDLs in
Mecklenburg County flow through both Phase I and Phase II jurisdictions except
for Goose Creek and the Rocky River, which lie entirely in Phase II. To ensure
effective coordination, the City of Charlotte, which holds a Phase I Permit, and
Mecklenburg County and the Towns, which hold a joint Phase II Permit, have
agreed that the City of Charlotte will serve as the lead jurisdiction for compliance
with TMDL requirements when the majority of the TMDL watershed lies within
the Phase I jurisdiction. When most of the watershed lies within Phase II,
Mecklenburg County will serve as the lead. Table 24 identifies the receiving
waters for MS4 discharges in Mecklenburg County that have a TMDL approved by
EPA as well as the lead organization for compliance with TMDL requirements
based on the above criteria. Figure 7 shows the locations of these receiving waters
in relation to the Phase I and Phase II jurisdictions in Mecklenburg County. The
lead jurisdiction as identified in Table 24 is responsible for coordinating and
implementing all required TMDL compliance efforts and submitting all the
required plans and reports to the State. They are also responsible for coordinating
with the other jurisdictions as necessary in the implementation of compliance
efforts.
X
Develop and
Implement
Structural
and/or Non-
All Water Quality Recovery Plans have been developed and implemented for those
watersheds with TMDLs that are the responsibility of Mecklenburg County as
described in Table 24 below. These Plans are incorporated into Section 9 of the
Storm Water Plan. The BMPs described in the Storm Water Plan for TMDL
X
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43

BMP
Description Implementation Actions Goal Met
Yes No
Structural
BMPs
(IW-2)
compliance were effectively and efficiently implemented in FY2019.
Assess,
Report and
Modify
WQRPs
(IW-4)
An evaluation was completed of the effectiveness of the TMDL Program as
described in the latest version of the Storm Water Plan. The TMDL annual
assessment is included as Attachment 2 of this report. This assessment includes
additional activities to be performed in FY2020 as described below. These
additional activities have been incorporated into the Water Quality Recovery Plan
located in Section 9 of the Storm Water Plan. They have also been incorporated
into the FY2020 Work Plan for implementation.
X

Table 24: Approved TMDLS for Mecklenburg County’s Phase I and Phase II Jurisdictions
AU Name AU Number Class TMDL Pollutant IR
Category
EPA
Approved
MS4
Allocation?
Lead
Jurisdiction
Irwin Creek 11-137-1 C
DO 1t 2/5/1996 No Charlotte
Fecal Coliform 4t 3/28/2002 No
Turbidity 4t 2/8/2005 Yes
Long Creek 11-120-(0.5) C Turbidity 4t 2/8/2005 Yes Charlotte 11-120-(2.5) WS-IV Turbidity 4t 2/8/2005 Yes
Little Sugar
11-137-8a C DO 1t 2/5/1996 No
Charlotte
Fecal Coliform 4t 3/28/2002 No
11-137-8b C DO 1t 2/5/1996 No
Fecal Coliform 4t 3/28/2002 No
11-137-8c C
DO 1t 2/5/1996 No
Fecal Coliform 4t 3/28/2002 No
Turbidity 1t 2/8/2005 Yes
McAlpine
Creek
11-137-9a

C

DO 1t 2/5/1996 No

Charlotte
Fecal Coliform 4t 3/28/2002 No
Turbidity 1t 2/8/2005 Yes
11-137-9b C
DO 1t 2/5/1996 No
Fecal Coliform 4t 3/28/2002 No
Turbidity 1t 2/8/2005 Yes
11-137-9c

C

DO 1t 2/5/96 No
Fecal Coliform 4t 3/28/2002 No
Turbidity 1t 2/8/2005 Yes
11-137-9d

C

DO 1t 2/5/1996 No
Fecal Coliform 4t 3/28/2002 No
Turbidity 1t 2/8/2005 Yes
Sugar Creek
11-137b C Fecal Coliform 4t 3/28/2002 No
Charlotte Turbidity 1t 2/8/2005 Yes
11-137c C Fecal Coliform 4t 3/28/2002 No
Turbidity 1t 2/8/2005 Yes
McKee Creek 13-17-8-4 C Fecal Coliform 4t 8/1/2003 Yes Charlotte
Rocky River 13-17a C Fecal Coliform 4t 9/19/2002 Yes Mecklenburg
Steele Creek 11-137-10 C Fecal Coliform SC TMDL 5/2007 Yes Charlotte
Lake Wylie 11-122 C Chlorophyll-a 1t 2/5/1996 No Mecklenburg
Annual Report for July 1, 2018 through June 30, 2019 - Phase II MS4 Permit No. NCS000395
44

AU Name AU Number Class TMDL Pollutant IR
Category
EPA
Approved
MS4
Allocation?
Lead
Jurisdiction 11-(123.5)a C Chlorophyll-a 1t 2/5/1996 No
Goose Creek 13-17-18a C Fecal Coliform 1 7/8/2005 Yes Mecklenburg 13-17-18b C Fecal Coliform 1 7/8/2005 Yes

Figure 7: Waters of Mecklenburg County with Approved TMDLs

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45

9.2 Status of Improvements Identified for Implementation in FY2019

# Improvements Identified for
Implementation in FY19
Desired
Result
Program
Element
Responsible
Staff Implementation Status
1 Conduct monthly water quality
monitoring, including sampling
for fecal coliform bacteria, at
#MY1B located upstream of the
Rocky River TMDL watershed
and at #MY9 located in the
Goose Creek TMDL watershed.
Maximize
efforts to
achieve
TMDL
compliance
IW-2(d) Olivia
Edwards
Completed. Goose Creek
#MY9 – 20 samples
collected with 8 compliant
with standard and 12
noncompliant. Rocky
River #MY1B – 20
samples collected with 7
compliant with standard
and 13 noncompliant.
2 Evaluate monitoring results for
exceedances of established
Watch and Action Levels for
fecal coliform bacteria and
implement follow up actions as
necessary to identify and
eliminate pollution sources.
Maximize
efforts to
achieve
TMDL
compliance
IW-2(d) Caroline
Burgett
Completed. Goose Creek
#MY9 & Rocky River
#MY1B - 8 follow-up
samples collected. No
pollution sources
identified.
3 Review Health Department
records to identify failing septic
systems and conduct
investigations as necessary to
identify and eliminate negative
water quality impacts.
Maximize
efforts to
achieve
TMDL
compliance
IW-2(c) John
McCulloch
Completed. On December
15, 2018, Health
Department records were
reviewed and no failed
septic systems were
identified.
4 Complete stream walk activities
in Goose Creek, including
inventorying storm water
outfalls, performing
bacteriological monitoring
instream and at dry weather
flows, and visually inspecting
for sources of fecal coliform
bacteria.
Maximize
efforts to
achieve
TMDL
compliance
IW-2(f) John
McCulloch
Completed. Beginning on
November 1, 2018 and
concluding on May 16,
2019, stream walk
activities were conducted
in the Goose Creek
watershed. No pollution
sources were detected.
5 Inspect the four (4) outfalls in
the Rocky River Watershed and
sample dry weather flows.
Complete follow up activities as
necessary to eliminate sources of
fecal coliform bacteria.
Maximize
efforts to
achieve
TMDL
compliance
IW-2(e) John
McCulloch
Completed. On October 24,
2018, the four (4) major
outfalls in the Rocky River
TMDL watershed in Meck.
Co. were inspected. No
dry weather flows or
pollution sources were
detected.

9.3 Improvements Identified for Implementation in FY2020

The following improvements have been identified for implementation in FY2020.
1. Routine fixed interval monitoring will continue to be performed monthly at MY-9 on
Goose Creek at Stevens Mill Road, MY-14 on Duck Creek at Tara Oaks Lane, and at
MY1B located upstream of the Rocky River TMDL watershed. Monthly samples will be
analyzed for 16 parameters including fecal coliform, E. Coli, and Enterococcus bacteria.
Exceedances of established water quality watch and action levels will be identified and
Annual Report for July 1, 2018 through June 30, 2019 - Phase II MS4 Permit No. NCS000395
46

follow up actions conducted as necessary for the identification and elimination of
pollution sources.
2. By June 30, 2020, CMSWS will complete a review of Health Department records to
determine where failed septic systems have been identified in both the Rocky River and
Goose Creek TMDL watersheds. Follow up inspections and monitoring will be
performed as necessary to ensure the elimination of sources of fecal coliform bacteria
associated with failed septic systems thereby addressing impaired waters.
3. By June 30, 2020, major outfalls will be inspected in the Rocky River TMDL watershed.
Dry weather flows will be identified and pollution sources eliminated thereby addressing
impaired waters.
4. In November 2019, design and permitting will be completed for the restoration of a 2
mile section of the Rocky River. Currently, the Rocky River is severely eroded by storm
water flows that eat away at the stream banks. The restoration project will stabilize the
stream banks to reduce erosion and improve water quality in the creek.
5. By May 2020, construction will be completed on the restoration of a 2.3 miles section of
Stevens Creek in the Goose Creek TMDL watershed. Currently, Stevens Creek is
severely eroded by storm water flows that eat away at the stream banks. The restoration
project will stabilize the stream banks to reduce erosion and improve water quality in the
creek.
Annual Report for July 1, 2018 through June 30, 2019 - Phase II MS4 Permit No. NCS000395
47

Section 10: Program Assessment

During FY2019, the permittee has satisfactorily implemented the BMPs and fulfilled the
measurable goals specified in Storm Water Permit No. NCS000395 in accordance with the Storm
Water Plan as described in the previous sections. The BMPs, measurable goals and activities
described in the Storm Water Plan will continue to be implemented in FY2020 along with the
program enhancements and modifications described in Sections 11 and 12, respectively. The
other provisions of the Permit have also been satisfactorily fulfilled; therefore, compliance with
the Permit has been achieved. The permittee further finds that the implementation of the Storm
Water Plan as well as the individual BMPs contained in the Plan has resulted in satisfactory
compliance with seven (7) of the eight (8) identified measures of success as indicated in Table
25. The only measure of success not met in FY2019 was increasing the extent of exposure for
the Public Education and Outreach Program. This was due to very little media coverage for
several months during FY2019 while a new media strategy was being developed. The new
media strategy will ultimately result in significant improvements in our extent of exposure going
forward and the drop in exposure from FY2018 was only 3.1%, so the benefit far outweighs the
cost.

Table 25: Measures of Success in FY2019
# Measures of Success Applicable
Program Target FY2019
Results
Target
Met
1 Documentation – Document Storm Water
Program activities that demonstrate
successful fulfillment of BMPs.
All programs 100% 100% YES
2 Increasing Awareness – Minimum of 50%
of survey respondents indicating they are
aware that water flowing into storm drains
goes directly to creeks and lakes
Public Education &
Outreach
50% 83% YES
3 Increasing Extent of Exposure – Increase in
the extent of exposure from the previous
fiscal year.
Public Education &
Outreach
6,261,262 6,063,651 NO
4 Increasing Number of Volunteers –
Increase in the number of volunteers from
the previous fiscal year.
Public Involvement
& Participation
4,464 4,622 YES
5 Increasing Pollution Problems Identified –
Increase in the ratio of the number of
notices of violation issued to the number of
IDDE inspections conducted.
Illicit Discharge
Detection &
Elimination
0.49
(11 NOVs/225
inspections)
0.87
(17 NOVs/196
inspections)
YES
6 Improving Compliance – Decrease in the
ratio of the number of notices of violation
issued to erosion control inspections
conducted.
Construction Site
Storm Water Runoff
Control
0.011
(18
NOVs/1,598
inspections)
0.010
(16
NOVs/1,676
inspections)
YES
7 Improving Compliance – Decrease in the
ratio of the number of noncompliant BMPs
to inspections conducted.
Post-Construction
Site Runoff Control
0.813
(496
noncompliant
BMPs/610
inspections)
0.686
(409
noncompliant
BMPs/596
inspections)
YES
8 Improving Compliance – Decrease in the
ratio of the number of deficiencies at
municipal facilities to inspections
conducted.
Pollution
Prevention/Good
Housekeeping for
Municipal Operations
0.333
19
deficiencies/57
inspections
0.200
(12
deficiencies/60
inspections
YES
Annual Report for July 1, 2018 through June 30, 2019 - Phase II MS4 Permit No. NCS000395
48

Section 11: Program Enhancements for FY2019

Table 26 summarizes the improvements recommended for implementation in FY2020 as
identified in the previous sections. In the FY2020 annual report, the status of the implementation
of these improvements will be described.

Table 26: Improvements Identified for Implementation in FY2020
# Improvements Identified for Implementation in
FY2019 Desired Result Program
Element
Responsible
Staff
Public Education and Outreach
1 Promote Stormy (mascot) for various education events and
promotional material.
Increase Awareness PE-10 Deania Russo
2 Investigate creating a children’s video using Stormy to
promote storm water education.
Increase Awareness PE-10 Deania Russo
3 Develop a new presentation for schools to educate students
on benthic macroinvertebrates and stream ecology, but
without the need for live species in the classrooms.
Increase Awareness PE-10 Deania Russo
4 Develop a plan for education regarding the use and
negative impacts of coal tar sealants.
Increase Awareness PE-10 Deania Russo
5 Partner with the Regional Stormwater Partnership of the
Carolinas and JC Smith University on a WRRI grant to
improve public awareness and education of storm water /
water quality issues in underserved communities in
Charlotte.
Increase Awareness PE-10 David
Caldwell
6 Work with the LUESA Education team to sponsor an
Earth Day 50 year anniversary celebration event.
Increase Awareness PE-10 Deania Russo
Public Involvement and Participation
1 Develop and Adaptive Management Strategy to increase
community involvement.
Increase
Volunteerism
SBP-
Involvement
David
Caldwell
2 Research creating an intern position to help with
implementation of the above Strategy.
Increase
Volunteerism
SBP-
Involvement
David
Caldwell
3 Update the volunteer web pages to be more informative
and eye catching.
Increase
Volunteerism
PE-10 Deania Russo
4 Investigate the use of a public interface calendar such as
“Team Up” to advertise publicly open volunteer events.
Increase
Volunteerism
PE-10 Ashley Smith
5 Create a monthly newsletter aimed at volunteers to create
motivation and notify them of upcoming events.
Increase
Volunteerism
PE-10 Deania Russo
6 Create monthly volunteer spotlights to promote
volunteerism and praise volunteers.
Increase
Volunteerism
PE-10 Ashley Smith
7 Target specific neighborhoods where storm drains have
not been marked and develop marketing to get them
involved with the Strom Drain Marking program.
Increase
Volunteerism
PE-10 Deania Russo
Illicit Discharge Detection and Elimination
1 Ensure all available storm sewer infrastructure layers are
consolidated into one master layer/map.
Permit Compliance ID-1 Andrew
DeCristofaro
2 Identify and implement new technologies or applications
to improve outfall re-inspections.
Permit Compliance ID-2 Andrew
DeCristofaro
3 Update pollution control ordinances for the Mecklenburg
County and the Phase II Towns concurrent with updates to
the City’s ordinance.
Strategic Business
Plan
ID-3 Andrew
DeCristofaro
4 Update technologies for sondes and data loggers. Conduct Increase Pollution ID-4.10 Matthew
Annual Report for July 1, 2018 through June 30, 2019 - Phase II MS4 Permit No. NCS000395
49

# Improvements Identified for Implementation in
FY2019 Desired Result Program
Element
Responsible
Staff
a trial run with installing cameras on Phase II CMANN
sites.
Problems Identified Storosh
5 Update the IDDE manual. Permit Compliance ID-6 Andrew
DeCristofaro
6 Make concurrent operational changes to the stream walk
program that are used in the Phase I jurisdiction.
Operation
Enhancement
ID-8 Hannah
Meeler
7 Expand the used oil inspection program to include
inspections at lawn equipment repair facilities and
marinas.
Increase Pollution
Problems Identified
ID-U Dustin
Moffitt
Construction Site Storm Water Runoff Control
1 Update erosion control ordinance. Permit Compliance CS-1 Corey Priddy
Post-Construction Site Runoff Control
1 Increase the number of non-erosion control BMP
inspectors, using additional resources to off-set the loss of
the Sr. Environmental Specialist position.
Improve Compliance PC-2 Corey Priddy
2 Increase the number of educational materials given out by
incorporating accountability measures to ensure that
maintenance information is being given out to the public.
Improve Compliance PC-3 Corey Priddy
3 Develop and implement a process/plan to increase BMP
compliance, including at a minimum increased follow up
inspections when noncompliance is observed.
Improve Compliance PC-2 Corey Priddy
Pollution Prevention/Good Housekeeping for Municipal Operations
1 Enhance efforts to ensure Phase II municipal operations
and facilities are complying with NPDES storm water
permit requirements by emphasizing the importance of
ensuring compliance prior to the State audit in 2021.
Improve Compliance PP-2 Richard
Farmer
2 Ensure that all County facilities, including Park &
Recreation and Asset & Facility Management with the
County, have Operation and Maintenance Programs for
municipally-owned or maintained structural stormwater
controls installed for compliance with the post-
construction ordinances. The O&M Programs should
include a written Maintenance Plan as required by the
ordinance that specifies the frequency of inspections and
routine maintenance requirements. Ensu re that County
facilities are documenting inspection and maintenance
activities performed in accordance with the schedule
specified in the Maintenance Plan. Be aware that Corey
Priddy with the Permitting & Compliance Program is
ensuring that the other co-permittees are doing the above
for their structural storm water controls.
Permit Compliance PP-7 Richard
Farmer
Total Maximum Daily Load (TMDL) Program
1 Continue to perform routine fixed interval monitoring
monthly at MY-9 on Goose Creek at Stevens Mill Road,
MY-14 on Duck Creek at Tara Oaks Lane, and at MY1B
located upstream of the Rocky River TMDL watershed.
Monthly samples will be analyzed for 16 parameters
including fecal coliform, E. Coli, and Enterococcus
bacteria. Exceedances of established water quality watch
and action levels will be identified and follow up actions
conducted as necessary for the identification and
elimination of pollution sources (ID-4.1).
Permit Compliance ID-4.1 Olivia
Edwards
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50

# Improvements Identified for Implementation in
FY2019 Desired Result Program
Element
Responsible
Staff
2 Complete a review of Health Department record s to
determine where failed septic systems have been identified
in both the Rocky River and Goose Creek TMDL
watersheds. Follow up inspections and monitoring will be
performed as necessary to ensure the elimination of
sources of fecal coliform bacteria associated with failed
septic systems thereby addressing impaired waters.
Permit Compliance IW-2 Andrew
DeCristofaro
3 Inspect the major outfalls in the Rocky River TMDL
watershed. Dry weather flows will be identified and
pollution sources eliminated thereby addressing impaired
waters.
Permit Compliance IW-2 Andrew
DeCristofaro
4 In November 2019, design and permitting will be
completed for the restoration of a 2-mile section of Rocky
River. Currently, Rocky River is severely eroded by storm
water flows that eat away at the stream banks. The
restoration project will stabilize the stream banks to reduce
erosion and improve water quality in the creek.
Permit Compliance Engineering
&
Mitigation
Program
Tim
Trautman
5 By May 2020, construction will be completed on the
restoration of a 2.3-mile section of Stevens Creek in the
Goose Creek TMDL watershed. Currently, Stevens Creek
is severely eroded by storm water flows that eat away at
the stream banks. The restoration project will stabilize the
stream banks to reduce erosion and improve water quality
in the creek.
Permit Compliance Engineering
&
Mitigation
Program
Tim
Trautman

Annual Report for July 1, 2018 through June 30, 2019 - Phase II MS4 Permit No. NCS000395
51

Section 12: Storm Water Quality Management Program Plan Modifications for FY2019

Part II, Section A of Mecklenburg County’s Phase II Permit (Permit # NCS000395) specifies
that the Storm Water Quality Management Program Plan, referred to as the Storm Water Plan,
must be kept up to date by the permittee. It further specifies that the permittee must evaluate the
effectiveness of the Storm Water Plan at least annually and modify as necessary to address any
procedural, protocol or programmatic changes. The modified Storm Water Plan must be
submitted to the Director of NCDEQ within 90 days for approval. In October 2019, CMSWS
completed its annual review of the Storm Water Plan developed for compliance with Permit #
NCS000395 resulting in the modifications described below. With these changes, the Storm
Water Plan will be effective at ensuring compliance with Permit requirements. The activities in
the Storm Water Plan
1. In the Program Goals and Objectives sections for each of the six minimum measures,
added language indicating that the goals and objects for each of the measures are based
on the actions necessary to address the targeted pollutants and pollutant sources identified
in Table 3. Also indicated that these goals and objectives would be evaluated and
updated annually.
2. Added the following to the Program Evaluation program element for each of the six (6)
minimum measures: Include the evaluation in the annual report to the co-permittees and
NCDEQ along with the activities completed during the year and the recommendations for
improvement.
3. Updated the Water Quality Program Organizational Chart in Appendix B.
4. Added a table containing co-permittee contact information as Appendix C.
5. Changed the BMP summary table (Table 2) in Section 3.2 for the Public Education and
Outreach Program to reflect the change in the numbering of the program elements in
FY2020 Work Plan.
6. Updated Media Campaign (Section 3.6.4) and Social Media (Section 3.6.5) data to reflect
2019 numbers.
7. Added Section 3.6.9 to describe CMSWS’s involvement in the Regional Storm Water
Partnership of the Carolinas.
8. In the Program Evaluation section for each of the six (6) minimum measures, added the
metrics that will be included in the annual reports to assess effectiveness at achieving
measurable goals.
9. Added the Media Campaign (PE-I(13)) to the BMP summary table (Table 4) in Section 4
for the Public Involvement and Participation Program and removed Tree Planting, which
is not done very often in the Phase II jurisdictions due to a lack of suitable sites.
10. Removed Section 4.4.6 that described tree planting events since these events will no
longer be included in the Storm Water Plan due to a lack of tree planting opportunities in
the Phase II jurisdictions. Most tree planting events occur in the Phase I jurisdiction.
11. Updated Section 4.4.6 to include new volunteer monitoring program activities.
12. Added Section 5.3 to described the written IDDE Policies and Procedures Manual.
Having these procedures is a permit requirement.
13. Added documenting and maintaining records to PC-2 in the BMP summary table (Table
7) for the Post-Construction Site Runoff Control Program as well as identifying chronic
violators for initiation of actions to reduce noncompliance. Also added to this the list of
Annual Report for July 1, 2018 through June 30, 2019 - Phase II MS4 Permit No. NCS000395
52

actions undertaken to ensure compliance with Post-Construction Ordinance requirements
in Section 7.3.
14. In Section 7.14, changed inspection requirement for structural BMPs installed for
compliance with post-construction ordinance requirements from once every five (5) years
to a minimum of once a year, which is a permit requirement.
15. In the BMP summary table (Table 10) in Section 8.2, added wording to PP-7 to cover the
development of operation and maintenance (O&M) programs for municipally owned or
maintained structural storm water controls as follows: Co-permittees are responsible for
maintaining and implementing O&M programs for municipally-owned or maintained
structural stormwater controls installed for compliance with post-construction ordinances,
including frequency of inspections and routine maintenance requirements that must be
documented. This is a permit requirement.
16. In the BMP summary table (Table 10) in Section 8.2, added wording to PP-8 to further
describe requirements for pesticide, herbicide and fertilizer application management as
follows: BMPs were developed and implemented effective November 11, 2012 to ensure
municipal employees and contractors are properly trained and all permits, certifications,
and other measures for applicators are followed.
17. Updated information in Tables 11, 12, 13, and 14 regarding municipal facilities covered
under the Pollution Prevention Program.
18. In Section 9.1, changed the goals and objectives for the TMDL to be consistent with
permit requirements as follows:
• Develop and implement appropriate structural and/or non-structural BMPs to
reduce nonpoint source loading for the pollutant(s) of concern to the MEP in the
TMDL watersheds.
• Assess the effectiveness of existing BMPs and identify and implement additional
measures as necessary to address impaired waters. Incorporate additional
measures into the Storm Water Plan and annual Work Plan for implementation.
• Submit a report to NCDEQ annually describing activities completed in the
implementation of existing BMPs as well as the results of the annual assessment
and additional BMPs that have been identified for implementation, including a
brief explanation as to how the BMPs will address impaired waters.
19. In the BMP summary table (Table 17) in Section 9.2, changed IW-1, IW-2 and IW-4 to
reflect the above described goals and objectives to be consistent with permit
requirements.
20. Removed Volunteer Monitoring and Tree Planting from Section 9.10.3 since these
activities will not be performed in the TMDL watersheds.
21. Updated Table 24 to add impervious and outfall data for 2018.
22. Updated Section 9.11.1, 9.11.2 and 9.11.3 to summarize data collected during 2018.
23. Added Section 9.11.5 to describe how data is used to assess the effectiveness of TMDL
compliance activities.
24. In Section 9.12.2, added TMDL compliance activities completed in FY2019.
25. In Section 9.12.3, added TMDL compliance activities planned for FY2020, including a
schedule for implementation.
26. Added Section 9.12.4 to described the additional BMP measures planned for FY2020,
including a schedule for implementation.
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53

27. In Section 10.3.1, added the additional program activities that will be implemented in
FY2020 to improve the effectives of the Storm Water Plan.
28. In all the BMP summary tables and in Appendix A, the responsible staff and their contact
information was updated.
29. The following program activities were added to the table in Appendix A: PI-6 Evaluate
Effectiveness of Public Involvement and Participation Program; and PP-6 Develop and
Implement BMPs for Streets, Roads and Parking Lots. Other changes were made to
Appendix A as necessary to reflect the above described changes made to the BMP
summary tables.

In October 2019, CMSWS attached the updated Storm Water Plan to an email to Jeanette Powell
with NCDEQ. The updated Storm Water Plan is also available at the following website:
http://storm water.charmeck.org (select “Surface Water Quality,” select “Program Overview,”
select “Current Storm Water Management Plan” under Phase II Permit at the bottom of the
page).
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54
Attachment 1: Evaluation of the Effectiveness of the Post-Construction Site Runoff Control
Program
1
Evaluation of Post-Construction Site Runoff Control Program
September 27, 2019
The purpose of this document is to provide a written assessment of the effectiveness of the Post-
Construction Runoff Control Program at fulfilling Phase II Permit requirements for addressing
the negative water quality impacts associated with storm water runoff from new development
and redevelopment projects in Mecklenburg County’s Phase II jurisdictions.
Effectiveness of Storm Water Quality Management Program Plan
This section includes an evaluation of the effectiveness of the BMPs for the Post-Construction
Site Runoff Control Program as described in the Storm Water Quality Management Program
Plan at complying with Phase II Permit requirements. This Plan is considered by the State as
part of Mecklenburg County’s Phase II Permit; therefore, it is essential that all components of the
Plan are implemented and effectively documented. The purpose of this evaluation is to ensure
that the Plan is effective at complying with the Permit requirements and to ensure it was fully
implemented in FY2019. Table 1 includes a description of the BMPs and Measurable Goals
included in the Plan as well as the Cityworks Activity Report numbers that describe the activities
completed for these Measurable Goals and whether the Goals were met. Following this table is
an explanation as to how these Goals were met.
Table 1: Description of BMPs and Measurable Goals
# BMP
Description Measurable Goals
Cityworks
Activity Report
#
Goal Met
PC-1 Implement Post-Const.
Storm Water
Ordinances
Implement the post-construction
ordinances adopted in the Phase II
areas.
39322 YES
PC-2 Implement BMP
Inspections
Conduct annual inspections of
structural storm water controls installed
for compliance with ordinance
requirements. Document and maintain
records of inspection findings. Track
the issuance of notices of violation and
enforcement actions with the ability to
identify chronic violators for initiation
of actions to reduce noncompliance.
Maintain an inventory of projects with
structural stormwater control measures
installed and implemented for
compliance with post-construction
ordinance requirements at new
development and redeveloped at public
and private sector sites.
N/A YES
PC-3 Implement a Program
to Educate and Assist
Developers
Implement a program to educate the
development community and the
general public concerning the post-
construction storm water management
requirements.
39323 YES
2

# BMP
Description Measurable Goals
Cityworks
Activity Report
#
Goal Met
PC-5 Evaluate Effectiveness
of Post-Construction
Program
Evaluate the effectiveness of the
program and modify as necessary.
Include in this assessment a review of
written policies and procedures.
46551 YES

PC-1 Implementation of Post-Construction Storm Water Ordinances

Effective June 30, 2007, seven (7) post-construction ordinances were adopted in Mecklenburg
County to ensure compliance with the Phase II Permit requirements, including an ordinance for
each applicable jurisdiction as follows:
1. Town of Cornelius
2. Town of Davidson
3. Town of Huntersville
4. Town of Matthews
5. Town of Mint Hill
6. Town of Pineville
7. Mecklenburg County

The ordinances adopted by the Towns are applicable to their corporate limits and extra-territorial
jurisdictions (ETJ). Mecklenburg County’s ordinance is applicable in the one (1) square mile
area south of Pineville that is outside that Town’s ETJ (see Attachment 1). Staff with Charlotte-
Mecklenburg Storm Water Services (CMSWS) administer these seven (7) ordinances for
compliance with Phase II Permit requirements. During FY2019, this involved 19,888 staff hours
at an estimated cost of $1,702,454.82 to successfully fulfill the 13 activities listed below that are
included in Section 7.3 of the Storm Water Plan to ensure compliance with ordinance
requirements. During FY2019, a total of 72 new projects were permitted in the Phase II
jurisdictions under the Post-Construction Site Runoff Control Program with a total of 789.7 acres
disturbed. There were also a total of 13 ordinance interpretations completed by the Storm Water
Administrator during FY2019. Table 2 breaks down the hours and costs by individual ordinance
compliance activities.
1. Maintaining and updating the ordinances as necessary.
2. Providing interpretations regarding the applicability of ordinance requirements to new
developments and redevelopments.
3. Maintaining and updating the Charlotte-Mecklenburg BMP Design Manual as
necessary.
4. Maintaining and updating the Administrative Manual as necessary.
5. Performing site plan reviews of all new development and redevelopment projects that
disturb greater than or equal to one acre (including sites that disturb less than one acre
that are part of a larger common plan of development or sale) and performing reviews
on new development and redevelopment that disturb less than an acre as required by
specific ordinance requirements. The site plan review addresses how the project meets
the performance standards and how the project will ensure long-term maintenance.
6. Conducting site inspections during construction to ensure compliance with approved
plans and all ordinance requirements.
3

7. Conducting a post-construction inspection before issuing a certificate of occupancy to
verify that performance standards have been met or a bond is in place to guarantee
completion.
8. Inspection findings and enforcement actions will be documented and records
maintained. Notices of violation and enforcement actions will be tracked and a
reporting mechanism established to identify chronic violators for initiation of actions to
reduce noncompliance.
9. Maintaining an inventory of public and private projects with structural storm water
control measures installed for compliance with post-construction ordinance
requirements.
10. Ensuring that mechanisms are in place, such as approved as-builts, bonds, etc., to
guarantee that projects will be maintained consistent with approved plans in
compliance with post-construction ordinance requirements.
11. Ensuring the implementation of long-term operation and maintenance plans for
structural BMPs in accordance with ordinance requirements, including ensuring that the
owner of each structural BMP has a qualified professional perform annual inspections
and maintains records of these inspections.
12. Conducting site inspections of structural storm water controls installed for compliance
with ordinance requirements at least once during the permit term. Records of
inspection findings and enforcement actions are maintained in the Cityworks database.
Notices of violation and enforcement actions are tracked and used to identify chronic
violators for initiation of actions to reduce noncompliance.
13. Implementing a program to educate the development community and the general public
concerning the post-construction storm water management requirements. Ordinances,
post-construction requirements, design standards checklist, and other materials
appropriate for developers are made available through paper or electronic means.

Table 2: CMSWS Activities for Compliance with Post-Construction Ordinance Requirements
Activities Completed Total Hours Total Cost
BMP Database Maintenance 90.00 $8,207.00
BMP Inspections 728.50 $54,559.01
Bond Program Management 2,115.5 $184,274.56
Lake Buffers 606 $47,801.41
Stream Buffers 418.5 $33,264.99
Erosion Education 56.50 $4,116.53
Erosion Inspections 3,347.00 $234,053.51
Evaluate Erosion Control Program 100.50 $7,495.13
Evaluate Post-Construction Ordinances 7.00 $771.61
Land Development As-Built Plan Reviews 72.00 $7,526.88
Land Development Inspections 3,166.00 $270,078.79
Land Development Permitting/Plan Reviews 3,329.50 $316,542.93
Land Development Plat Review 1,427.5 $115,767.83
Land Development Presubmittal Meetings 428 $44,743.12
4

Activities Completed Total Hours Total Cost
Land Development Program Management 1,919.5 $201,373.01
Post-Construction Ordinance Administration 29.50 $3,080.44
Post-Construction Ordinance Education 12.00 $1,073.14
Zoning Permitting/Inspections 2,034.5 $167,724.93
Grand Total 19,888.00 $1,702,454.82

PC-2 Implement BMP Inspections

During FY2019, a total of 596 BMP inspections were completed in the Phase II jurisdictions
involving 728 CMSWS staff hours at an estimated cost of $54,559.01. Follow up activities were
performed as necessary to ensure compliance and all findings were successfully documented in
the Cityworks database. No notices of violation were issued and no fines assessed as a result of
these inspections. During FY2019, an inventory was maintained of projects with structural
stormwater control measures installed and implemented for compliance with post-construction
ordinance requirements at new development and redeveloped at public and private sector sites.
The Table 3 provides a summary of the data contained in this inventory.

Table 3: BMPs Types in the Phase II Jurisdictions
Jurisdiction/
Entity
Types of BMP
Total
#
% of
Total Bioretention Buffer Dry Pond Enhanced Grass Swale Filter Strip Grass Channel Infiltration Trench Open Space Permeable Pavement Sand Filter Underground Detention Wet Pond Wetland CMS 61 2 18 2 5 6 14 1 18 2 129 16
CPCC 5 3 4 12 2
Cornelius 25 6 5 1 17 54 7
Davidson 27 4 2 1 1 3 5 43 5
Huntersville 219 78 30 15 3 1 57 8 42 9 462 58
Matthews 4 7 1 23 2 6 43 5
Mecklenburg 2 1 1 1 2 7 1
Mint Hill 12 6 1 5 2 26 3
Pineville 6 2 1 10 2 3 24 3
Total # 361 2 122 32 2 21 3 12 2 116 17 99 11 800 100
% of Total 45 0.25 15 4 0.25 3 0.38 2 0.25 15 2 12 1 100

PC-3 Implement a Program to Educate and Assist Developers

On December 6, 2018, a training event was held to educate the community on the requirements
of the Post-Construction Runoff Control Program with approximately 120 persons attending.
The training was held jointly with the City of Charlotte and lasted approximately six (6) hours.
The training also included a history of Mecklenburg County’s water resources and information
regarding compliance with the water quality buffer requirements.

5

PC-5 Evaluate Effectiveness of Post-Construction Program

In September 2019, an evaluation was completed of the of the Post-Construction Site Runoff
Control Program that included an assessment of all ordinances and supporting policies,
procedures and guidelines. The successful completion by staff of the 13 compliance activities
listed on pages 2 and 3 above was a component of this evaluation. These activities are contained
in Section 7.3 of the Storm Water Plan. A review of these activities revealed that they
satisfactorily address all the requirements for compliance with the Post-Construction Site Runoff
Control Program identified in Section F of Permit No. NCS000395. Therefore, program
activities for FY2019 and the Storm Water Plan are determined to be in compliance with Permit
requirements. The Storm Water Plan contains additional information regarding measures to be
undertaken for compliance with Permit requirements all of which were successfully completed in
FY2019.

As a result of the FY2019 program assessment, one area was identified and successfully
addressed for improvement of Post-Construction Ordinance compliance efforts in the Town of
Mint Hill resulting in significant improvement in how built-upon area (BUA) is tracked and
regulated. This was accomplished on June 27, 2019 when Town zoning staff agreed to review
and verify the correctness of BUA delineations on plats and surveys prior to releasing holds on
Certificates of Occupancy. No ordinances changes resulted from this assessment and there were
no changes to the Administrative or BMP Design Manuals.

The FY2019 assessment also included an evaluation of the Measures of Success contained in the
Storm Water Plan as described below.

• Documentation of Storm Water Program Activities – As a baseline measure of success,
staff will document completion of Work Plan program activities annually that
demonstrate successful fulfillment of BMPs associated with this program element. All
activities will be documented within Cityworks.
For the FY2019 program assessment, an evaluation of the Cityworks database has
revealed that CMSWS staff effectively documented the completion of Work Plan
activities that demonstrate achievement of each of the measurable goals for the BMPs
associated with this program. The log numbers for the Activity Reports that provide
this documentation are provided in Table 1 above, with the exception of BMP
inspections, which are documented on individual Inspection Reports and not on a
single Activity Report in Cityworks.
• Improved Compliance – Structural BMPs installed for compliance with post-construction
ordinance requirements will be inspected at a minimum of once a year. CMSWS will
also periodically inspect buffers, undisturbed open space and other non-structural BMPs
to ensure their long-term effectiveness. CMSWS will track the ratio of the number of
BMPs not in compliance to BMP inspections conducted with a decrease indicating a
measure of success at improving compliance, which is a goal of the program.
For FY2019, the ratio was 0.686 based on 409 noncompliant BMPs to 596
inspections conducted. This represents a decrease in noncompliance from a ratio of
0.813 in FY2018; however, it represents an increase compared to the other five (5)
previous fiscal years (see Figure 5). This indicates a slight measure of success, but
6

additional work is needed to continue to improve compliance. This is a
recommendation for improvement in FY2020.

Figure 1: % Noncompliant BMPs

Progress Toward Implementation of Improvements Identified in the FY2018 Annual
Assessment

Table 4 below identifies the improvements identified for implementation in FY2019 as a result
of the FY2018 annual assessment. However, due to the circumstances described in the table
these improvements were not implemented.

Table 4: Improvements Identified for Implementation in FY2019
# Improvements Identified for
Implementation in FY19
Desired
Result
Program
Element
Responsible
Staff
Implementation
Status
1 Conduct a workshop to train more
third party inspectors on how to
use the online system (i.e.
Cityworks).
Increase
compliance

PC-2(a) Corey Priddy A decision was made to
put this on hold due to
the City of Charlotte
wanting to re-evaluate
the third party
inspection process
using Cityworks.
2 Develop and implement a
process/plan to increase BMP
compliance, including at a
minimum increased follow up
Increase
compliance
PC-2(a) Corey Priddy This was not done
due to a reduction in
staff due to the loss
of workload.
7

# Improvements Identified for
Implementation in FY19
Desired
Result
Program
Element
Responsible
Staff
Implementation
Status
inspections when noncompliance is
observed.

3 Develop and place on the website
training tools and other
information to assist with BMP
maintenance.
Increase
compliance

PC-2(a) Corey Priddy This was not done due
to a reduction in staff
due to the loss of
workload.

Recommended Improvement for FY2020

During FY2020, the following actions are recommended for improvement:
1. Increase the number of non-erosion control BMP inspectors, using additional resources to
off-set the loss of the Sr. Environmental Specialist position.
2. Increase the number of educational materials given out by incorporating accountability
measures to ensure that maintenance information is being given out to the public.
3. Continue training the Town of Huntersville staff on BMP installation inspections.
4. Develop and implement a process/plan to increase BMP compliance, including at a
minimum increased follow up inspections when noncompliance is observed.
8

Attachment 1
Phase II Jurisdictions for Application of Post-Construction Ordinances

Annual Report for July 1, 2018 through June 30, 2019 - Phase II MS4 Permit No. NCS000395
55
Attachment 2: Evaluation of the Effectiveness of the TMDL Program
Annual Assessment Report for TMDL Program Implementation
For Compliance With:
NPDES Phase II Storm Water Permit Number NCS000395
Reporting Period:
FY2018 (July 1, 2018 through June 30, 2019)
Submitted By:
Charlotte-Mecklenburg Storm Water Services
Submittal Date:
October 2019
i
Table of Contents
Section 1: TMDLs in Mecklenburg County ............................................................................... 1
Section 2: Assessment of Storm Water Quality Management Program Plan ......................... 4
2.1 BMPs and Associated Measurable Goals ................................................................. 4
2.2 Description of Existing BMPs and Their Effectiveness ........................................... 5
2.2.1 Public Education & Outreach (Section 3 of SWQMPP) .......................................... 5
2.2.2 Public Involvement and Participation (Section 4 of SWQMPP) ............................ 11
2.2.3 Illicit Discharge Detection and Elimination (IDDE) (Section 5 of SWQMPP) ..... 13
2.2.4 Fats, Oils and Grease Program ................................................................................ 22
2.2.5 Sewer Use Ordinance .............................................................................................. 22
2.2.6 Sanitary Sewer System Inspections and Maintenance ............................................ 22
2.2.7 SSO Rapid Response .............................................................................................. 22
2.2.8 Construction Site Storm Water Runoff Control (Section 6 of SWQMPP) ............. 23
2.2.9 Post-Construction Site Runoff Control (Section 7 of SWQMPP) .......................... 23
2.2.10 Pollution Prevention and Good Housekeeping (Section 8 of SWQMPP) .............. 24
Section 3: Current TMDL Monitoring Strategies ................................................................... 26
3.1 Rocky River Fecal Coliform Monitoring and Land Use Evaluation ...................... 27
3.2 Goose Creek Fecal Coliform Monitoring ............................................................... 29
3.3 Lake Wylie Chlorophyll-A Monitoring .................................................................. 31
3.4 Mercury Monitoring Statewide ............................................................................... 32
3.5 Effectiveness of BMPs Based on Data Analysis .................................................... 32
Section 4: Additional BMP Measures ....................................................................................... 32
4.1 Additional BMPs Implemented for the Rocky River TMDL in FY2019 ............... 32
4.2 Additional BMPs Implemented for the Goose Creek TMDL in FY2019 .............. 32
4.3 Additional BMPs to be Implemented in FY2020 ................................................... 33
Section 5: Tracking and Reporting Success ............................................................................. 33
Section 6: TMDL Reporting ...................................................................................................... 34
Tables:
Table 1: Approved TMDLs for Mecklenburg County’s Phase I and Phase II Jurisdictions .......... 2
Table 2: BMP Summary Table for Impaired Waters with TMDLs ................................................ 4
ii
Table 3: School Presentations Conducted in TMDL Watersheds in FY2019 ................................ 7
Table 4: Presentations Conducted in FY2019 ................................................................................ 8
Table 5: Events Attended in FY2019.............................................................................................. 9
Table 6: Adopt-A-Stream Activities Conducted in TMDL Watersheds in FY2019 .................... 11
Table 7: Storm Drain Marking Activities Conducted in TMDL Watersheds in FY2019 ............ 12
Table 8: The Big Spring Clean Activities Conducted in TMDL Watersheds in FY2019 ............ 13
Table 9: Service Requests Responded to by Jurisdiction in FY2019 ........................................... 14
Table 10: Service Requests and Inspections Conducted in TMDL Watersheds in FY2019 ........ 15
Table 11: NOVs and Penalties Issued in TMDL Watersheds in FY2019 .................................... 16
Table 12: Inspections Conducted at Private Facilities in TMDL Watersheds in FY2019 ........... 17
Table 13: Industrial Monitoring in Phase I TMDL Watersheds in FY2019 ................................. 17
Table 14: CMANN Water Quality Measurements in TMDL Watersheds ................................... 18
Table 15: Baseflow Exceedances in TMDL Watersheds in FY2019 ........................................... 18
Table 16: Stream Walk Data Collected in Phase I and Phase II TMDL Watersheds in FY2019 . 20
Table 17: Summary of FY2019 BMP Inspections by Jurisdiction ............................................... 24
Table 18: Municipal Facility Inspections Conducted in Phase II TMDL Watersheds in FY2019 25
Table 19: Annual Analysis of the Rocky River Watershed for the Monitoring Plan ................... 28
Table 20: NCDWQ Fecal Coliform Data for Site # Q7330000 on the Rocky River ................... 28
Table 21: CMSWS Fecal Coliform Data for Site # MY9 on the Goose Creek ............................ 30
Figures
Figure 1: Waters of Mecklenburg County with Approved TMDLs ............................................... 3
Figure 2: FY2019 Stream Walk Basins in Phase I and Phase II ................................................... 21
Figure 3: Water Quality Monitoring Locations in Mecklenburg County ..................................... 27
Figure 4: Geometric Mean for Fecal Coliform on Rocky River Site #Q7330000........................ 29
Figure 5: Compliance with Fecal Coliform Standard on Rocky River Site #Q7330000 .............. 29
Figure 6: Geometric Mean for Fecal Coliform on Goose Creek Site #MY9................................ 30
Figure 7: Compliance with Fecal Coliform Standard on Goose Creek Site #MY9 ...................... 30
Figure 8: Annual Average Chlorophyll-a on Lake Wylie (State Standard = 40 ug/l) .................. 31
Figure 9: Annual Avg. Chlorophyll-a on Lake Wylie Coves, Main Stem & Tributaries ............. 31
1
Section 1: TMDLs in Mecklenburg County
The purpose of this document is to satisfy the Total Maximum Daily Load (TMDL) reporting
requirement for the period July 1, 2018 through June 30, 2019 (FY2019) as specified in Section
H of NPDES Phase II Storm Water Permit Number NCS000395.
Several of the TMDL watersheds in Mecklenburg County span both Phase I and Phase II
jurisdictions. All Phase I and Phase II TMDL compliance efforts are administered by Charlotte-
Mecklenburg Storm Water Services (CMSWS), which includes both City of Charlotte (City) and
Mecklenburg County (County) programs. The City’s program is responsible for compliance
with its Phase I storm water permit and Mecklenburg County’s program is responsible for Phase
II permit compliance for the County, Charlotte-Mecklenburg Schools, Central Piedmont
Community College and the Towns of Cornelius, Davidson, Huntersville, Matthews, Mint Hill,
and Pineville. To ensure effective coordination, the City and County have agreed that the City
will serve as the lead jurisdiction for compliance with TMDL requirements when the majority of
the TMDL watershed lies within the Phase I jurisdiction. When most of the watershed lies
within Phase II, the County will serve as the lead. The lead jurisdiction is responsible for
coordinating and implementing all required TMDL compliance efforts and submitting all the
required plans and reports to the State. They are also responsible for coordinating with the other
jurisdictions as necessary in the implementation of compliance efforts. Table 1 indicates the lead
jurisdiction for all the approved TMDLs in Charlotte-Mecklenburg.
In June 2019, the State finalized its 2018 303(d) list and integrated 305(b) and 303(d) reports. A
review of these reports revealed that no new TMDLs have been approved in Mecklenburg
County. Since no new TMDLs have been approved, no changes will be made to the existing
Water Quality Recovery Programs and Strategies. In addition, a review of the reports revealed
that the legacy listings for metals on Little Sugar (below Archdale), Sugar, Irwin, and Mallard
(from source to Stoney) were removed and the new criteria for dissolved metals was indicated as
being met. Mallard Creek was placed on Category 5 for exceeding the criteria for Turbidity as a
result of CMSWS’s data submittal. A new TMDL may be triggered from this new listing. The
City and not the County will be responsible for compliance with this new TMDL.
No new TMDLs have been developed for Mecklenburg County since 2014; therefore, all
Mecklenburg County TMDLs have been in effect in excess of 36 months. Based on the
requirements contained in Section H of NPDES Permit Number NCS000395, the following must
be completed for compliance with the permit requirements for the TMDL watersheds:
•Within 12 months of the final approval of a TMDL, the permittee’s annual reports shall
include a description of existing programs, controls, partnerships, projects, and strategies
(herein referred to as BMPs) to address impaired waters and a brief explanation as to how
these BMPs function to restore water quality.
•Within 24 months of the final approval of a TMDL, the permittee’s annual reports shall
include an assessment of whether additional BMPs are necessary to address impaired
waters and a brief explanation as to how these BMPs function to restore water quality.
•Within 36 months of the final approval of a TMDL, the permittee’s annual reports shall
include a description of additional TMDL compliance activities expected to occur,
including a schedule for implementation.
2

The purpose of the annual report contained herein is to describe how the above described permit
requirements have been satisfied for the approved TMDLs applicable to Mecklenburg County’s
Phase II jurisdictions as described in Table 1. Figure 1 shows the locations of these receiving
waters in relation to the Phase I and Phase II jurisdictions in Mecklenburg County. Several of
the TMDL watersheds include both Phase I and Phase II jurisdictions and CMSWS performs the
activities for compliance with TMDLs countywide for all jurisdictions; therefore, where data is
available the tables below include information regarding TMDL compliance activities in both the
Phase I and Phase II jurisdictions although Mecklenburg County’s responsibility is only for
Phase II as described above.

Table 1: Approved TMDLs for Mecklenburg County’s Phase I and Phase II Jurisdictions
AU Name AU
Number
Class TMDL Pollutant IR
Category
EPA
Approved
MS4
Allocation?
Lead
Jurisdiction
Irwin Creek 11-137-1 C
DO 1t 2/5/1996 No Charlotte
Fecal Coliform 4t 3/28/2002 No Charlotte
Turbidity 4t 2/8/2005 Yes Charlotte
Long Creek 11-120-(0.5) C Turbidity 4t 2/8/2005 Yes Charlotte
11-120-(2.5) WS-IV Turbidity 4t 2/8/2005 Yes Charlotte
Little Sugar
11-137-8a C DO 1t 2/5/1996 No Charlotte
Fecal Coliform 4t 3/28/2002 No Charlotte
11-137-8b C DO 1t 2/5/1996 No Charlotte
Fecal Coliform 4t 3/28/2002 No Charlotte
11-137-8c C
DO 1t 2/5/1996 No Charlotte
Fecal Coliform 4t 3/28/2002 No Charlotte
Turbidity 1t 2/8/2005 Yes Charlotte
McAlpine
Creek
11-137-9a

C

DO 1t 2/5/1996 No Charlotte
Fecal Coliform 4t 3/28/2002 No Charlotte
Turbidity 1t 2/8/2005 Yes Charlotte
11-137-9b C
DO 1t 2/5/1996 No Charlotte
Fecal Coliform 4t 3/28/2002 No Charlotte
Turbidity 1t 2/8/2005 Yes Charlotte
11-137-9c

C

DO 1t 2/5/96 No Charlotte
Fecal Coliform 4t 3/28/2002 No Charlotte
Turbidity 1t 2/8/2005 Yes Charlotte
11-137-9d

C

DO 1t 2/5/1996 No Charlotte
Fecal Coliform 4t 3/28/2002 No Charlotte
Turbidity 1t 2/8/2005 Yes Charlotte
Sugar Creek
11-137b C Fecal Coliform 4t 3/28/2002 No Charlotte
Turbidity 1t 2/8/2005 Yes Charlotte
11-137c C Fecal Coliform 4t 3/28/2002 No Charlotte
Turbidity 1t 2/8/2005 Yes Charlotte
McKee Creek 13-17-8-4 C Fecal Coliform 4t 8/1/2003 Yes Charlotte
Rocky River 13-17a C Fecal Coliform 4t 9/19/2002 Yes Mecklenburg
Steele Creek 11-137-10 C Fecal Coliform SC TMDL 5/2007 Yes Charlotte
Lake Wylie 11-122 C Chlorophyll-a 1t 2/5/1996 No Mecklenburg
11-(123.5)a C Chlorophyll-a 1t 2/5/1996 No Mecklenburg
3

AU Name AU
Number
Class TMDL Pollutant IR
Category
EPA
Approved
MS4
Allocation?
Lead
Jurisdiction
Goose Creek 13-17-18a C Fecal Coliform 1 7/8/2005 Yes Mecklenburg
13-17-18b C Fecal Coliform 1 7/8/2005 Yes Mecklenburg

Figure 1: Waters of Mecklenburg County with Approved TMDLs

4

Section 2: Assessment of Storm Water Quality Management Program Plan

This Section discusses each of the BMPs and their Measurable Goals for reducing non-point
source pollutant loading to the receiving streams of TMDL watersheds to the maximum extent
practicable as described in the Storm Water Quality Management Program Plan (SWQMPP),
including implementation status and documentation of those activities completed during
FY2019. Tables 3 through 18 describe the activities completed in FY2019 for compliance with
TMDLs. Where applicable, compliance activities are described for both the Phase I and Phase II
jurisdictions for informational purposes since several of the TMDL watersheds include both
jurisdictions; however, Mecklenburg County is only responsible for Phase II Permit compliance
for the TMDLs developed for Goose Creek, Rocky River and Lake Wylie. Tables 3 through 18
also include compliance activities performed in the McDowell Creek watershed where applicable
even though a watershed management plan and not a TMDL applies (Category 4B).

2.1 BMPs and Associated Measurable Goals

During FY2019, all the BMPs and measurable goals identified in Phase II Permit NCS000395
and the associated SWQMPP were effectively fulfilled as described in Table 2. The table also
provides the Activity Report number from the County’s Cityworks database that includes
documentation of the work completed for each BMP. The subsections following Table 2
describe the existing programs, controls, partnerships, projects, and strategies to address
impaired waters (herein referred to as BMPs) and a brief explanation as to how these BMPs
address impaired waters. These subsections also describe the specific activities completed in
FY2019 through the implementation of these BMPs and whether they will be continued in
FY2020 based on an assessment of their effectiveness. Section 3 provides a further assessment
of current BMP effectiveness based on an analysis of applicable monitoring data. Section 4
provides a description of additional BMPs implemented in FY2019, as well as those planned for
implementation in FY2020 along with an implementation timeline, and a brief explanation as to
how these additional BMPs will address impaired waters.

Table 2: BMP Summary Table for Impaired Waters with TMDLs
# BMP Measurable Goals Schedule (years) Responsible
Staff
Measurable
Goal Met
Activity
Report # 1 2 3 4 5
IW-1 Evaluate
Impaired
Waters
Evaluate the current 305(b)
report and 303(d) list for
N.C. and identify those
impaired waters with an
approved TMDL that are the
responsibility of the Phase II
jurisdictions.
X X X X X Rusty
Rozzelle
(Program
Manager)
YES 40692,
39312,
39313,
and
39315
IW-2 Develop
and
Implement
BMPs
Develop and implement
appropriate structural and/or
non-structural BMPs to
reduce nonpoint source
pollutant loading to the
MEP in the TMDL
watersheds. Within 12
months of the final approval
of a TMDL, an annual
X X X X X Rusty
Rozzelle
(Program
Manager)
YES 39313
5

# BMP Measurable Goals Schedule (years) Responsible
Staff
Measurable
Goal Met
Activity
Report # 1 2 3 4 5
report shall include a
description of existing
BMPs to address impaired
waters and a brief
explanation as to how these
BMPs will function to
restore water quality.
IW-4 Assess,
Report
and
Modify
BMPs
Assess the effectiveness of
existing BMPs and identify
and implement additional
measures as necessary to
address impaired waters to
the MEP. Incorporate
additional measures into the
Storm Water Plan and
annual Work Plan for
implementation. Submit to
the State an annual report
summarizing assessment
results, identifying
additional BMPs as
necessary, and providing a
brief explanation as to how
these BMPs will function to
restore water quality.
Include in the annual report
a schedule for
implementation of BMPs.
X X X X X Rusty
Rozzelle
(Program
Manager)
YES 46187

2.2 Description of Existing BMPs and Their Effectiveness

The primary pollutants of concern for the TMDL watersheds where Mecklenburg County is the
lead, including Goose Creek, Rocky River and Lake Wylie, are fecal coliform bacteria and
chlorophyll-a (see Table 1). CMSWS has reviewed existing BMPs to address impaired waters
and has identified those described in the following subsections as suitable for best addressing the
TMDL pollutants of concern and will therefore be continued in FY2020. Details regarding BMP
implementation are provided in the SWQMPP.

2.2.1 Public Education & Outreach (Section 3 of SWQMPP)

The following existing public education and outreach activities have been identified as suitable
for addressing the pollutants of concern in the TMDL watersheds. These BMPs will address
impaired waters by informing the community of the impacts of the pollutants of concern on
water bodies and the steps that the public can take to reduce these pollutants. During FY2019,
these BMPs were effectively implemented in the Phase I and Phase II jurisdictions in
Mecklenburg County.
1. Utility Bill Inserts
2. Brochures, Environmental Notices and Newsletters
3. Print Ads
6

4. Media Campaign
5. Social Media
6. Workshops and Video Taped Messages
7. Web Pages
8. Educational Presentations and Public Events
9. Storm Water Helpline

During FY2019, the following specific public education and outreach activities were completed
by CMSWS in the Phase I and Phase II jurisdictions that will reduce discharges of pollutants of
concern in the TMDL watersheds.

The following handouts/brochures/pamphlets/environmental notices were distributed by
CMSWS staff during service requests, inspections, etc. Handouts are also available to the public
on the CMSWS website under the “Surface Water Quality” tab, click on “Pollution Prevention.”
• A Guide to Used Oil Recycling
• Scoop the Poop (proper handling of animal waste)
• Only Rain Goes Down The Storm Drain – The Citizen’s Guide to Pollution Prevention
• Volunteer Opportunities
• A Brief Look at Charlotte-Mecklenburg Storm Water Services – Your Storm Water Fees at
Work
• Grease Free (proper disposal of grease from Charlotte-Mecklenburg Utilities)
• Household Hazardous Waste – What do you do with left over chemicals
• Environmental Notices for Homeowners– Disposal into the storm drain is against the law
(available in English, Spanish, Chinese, Vietnamese, and Korean)
• Environmental Notices for Businesses– Disposal into the storm drain is against the law
(available in English, Spanish, Chinese, Vietnamese, and Korean)
• Water Watchers door hanger
• Household Hazardous Waste slider
• Dispose of Leaves Properly postcard
• Water Quality Buffers postcard
• When Surface Waters Turn Colors (Pollen, Tannin, Iron Bacteria)
• Clean Boating Practices
• Non-Structural Best Management Practices Handout
o Mobile Detailer
o Landscapers
o Painters
o Contractors
o Carpet Cleaners
o Vehicle Service
o Food Service
o Multi-family
o Stone Cutting & Fabrication Industry
o Concrete Industry
o Commercial Property Management
o Asphalt Sealing
o Swimming Pool & Spa Industry
7

o Horizontal Directional Drilling
• Structural Best Management Practices Handout
o Dry Detention
o Rain Garden
o Sand Filter
o Storm water Wetland
o Wet Pond

During FY2019, educational newsletters were developed and disseminated to the Phase I and
Phase II jurisdictions covering the targeted pollutants described above. These newsletters
focused on the actions the public should take to reduce pollution, including participating in
volunteer programs, and reporting suspected pollution problems. The @StormWaterCM social
media accounts (Facebook, Twitter & Instagram) were used as the main method to help
disseminate messages to the Towns. Phase I and Phase II social media contacts were responsible
for sharing messages on the Towns’ or institutions’ social media accounts. Due to not using
social media, Barbara Monticello with the Town of Pineville was emailed messages to be
included in the local town mailer. In order to address compliance with the Goose Creek TMDL,
additional social media messages were created for the Town of Mint Hill that focused on
reducing bacteria levels in surface waters. Social media messages were also used to promote the
sale of tree seedlings and rain barrels by the Mecklenburg County Soil and Water Conservation
District. During FY2019, age specific educational information was developed and distributed in
schools. In October 2019, science teachers were emailed information on the water quality
educational programs being offered. As a result, 21 school presentations were given in the Phase
II jurisdiction to 516 students as follows:
• 9/28/18: Catawba Stem Festival, 5th grade, 3 classes, 94 students, Flood Plain Model
• 3/8/19: Phoenix Montessori Academy, K-8th, 3 classes, 62 students, Journey of a
Raindrop & Enviroscape
• 4/12/2019: North Mecklenburg High School, 9 grade, 15 classes, 360 students,
Presentation and Video on Careers

School presentations were also performed in the Phase I jurisdiction. Table 3 describes the
school presentations conducted in the Phase I and Phase II TMDL jurisdictions in Charlotte-
Mecklenburg during FY2019.

Table 3: School Presentations Conducted in TMDL Watersheds in FY2019
TMDL Watershed # of School Presentations # of Students
Phase I Jurisdictions
Irwin Creek 2 56
Little Sugar Creek 11 342
Long Creek 19 424
McAlpine Creek 57 1254
Steele Creek 4 96
Sugar Creek 1 20
Long Creek 15 360
Phase II Jurisdictions
McDowell Creek 3 62
8

TMDL Watershed # of School Presentations # of Students
Totals 112 2,614

In addition to school presentations, CMSWS conducted the public presentations and outreach
efforts described in Table 4 and attended the events described in Table 5 in both the Phase I and
Phase II jurisdictions. During FY2019, a special outreach campaign focusing on reducing
bacteria level in our streams was again utilized. The campaign was called “Scoop the Poop.”
Scoop the Poop included Social Media Posts and videos, a website banner and additional website
information including a story map, vehicle magnets, and a flagging campaign where at select
locations piles of animal waste not picked up by owners were “flagged” with a sign that
identified harmful bacteria and parasites that could be present in the waste. During FY2019,
informational pages covering a wide variety of topics were maintained on the Storm Water
Services website for Phase I and Phase II, including current water quality conditions, storm water
pollutants and ways to minimize them, reporting pollution, volunteering, municipal storm water
projects/activities, etc. These web pages also provide a means to register for various volunteer
initiatives. The targeted pollutants on the pollution prevention pages include: bacteria and pet
waste, turbidity, sediment, phosphorus, nitrogen, organics, fertilizers, pesticides, yard waste,
surfactants, hydrocarbons, pH, and toxic compounds. The targeted audiences include residential,
commercial and institutional. The general messages promoted on the web pages are street to
stream, only rain should go down the storm drain, and be a Water Watcher/Volunteer. The web
pages also provide contacts for reporting pollution problems/concerns and submitting questions
to staff. During FY2019, Google Analytics showed CMSWS’s web pages had 376,617 page
views, which is an increase of 36.66% from the 275,595 page views in FY2018. This increase is
attributed to the increase in social posts and all collateral including the website, and with direct
links where possible. The pages most often visited were the Floodplains and Maps, the
Homepage, and The Big Spring Clean page. For Industrial/ Commercial Education, staff
attended and presented at the Regional Stormwater Partnership of the Carolinas meeting on
Storm Water Pollution Prevention (SWPP) service requests. Car maintenance BMP posters were
distributed during routine inspections and service requests and also at several auto body shops
throughout the county.

Table 4: Presentations Conducted in FY2019
Date Group Name/Audience # of
Participants Presentation Title/Topic
7/16/2018 County Floodplain Future
Conditions Stakeholder
Workgroup
13 Future Floodplain Mapping
Stakeholder Process: Rainfall
Uncertainty
9/22/2018 Volunteer Monitoring 13 Volunteer Monitoring
10/27/2018 City of Charlotte Civic
Leadership Academy
36 An Introduction to Charlotte-
Mecklenburg Storm Water Services
12/6/2018 Stormwater Ordinance 151 Stormwater & Floodplain
Ordinances
1/12/2019 Citizen's Water Academy 35 History of the Catawba
1/25/2019 Matthews Town Board 40 Ban on Sale and use of Coal Tar
Sealants
9

Date Group Name/Audience # of
Participants Presentation Title/Topic
2/28/2019 Plaza Eastway Partners 43 An Overview of CMSWS and
Projects
3/23/2019 City of Charlotte Civic
Leadership Academy
40 An Introduction to Charlotte-
Mecklenburg Storm Water Services
3/28/19 Master Naturalist 22 Waters of Mecklenburg
4/4/19 NC DEQ 55 Charlotte-Mecklenburg IDDE
program
4/10/19 League of Women Voters 55 Waters of Charlotte-Mecklenburg
4/10/19 League of Women Voters 30 Redevelopment Regulations
Total 533

Table 5: Events Attended in FY2019
Date Event Name # of
Citizens Booth Display, Materials, etc.
8/17/2018 Mountain Island Lake
Takeover
13 Swag bag with maps, whistles,
towels, events flyer, etc.
8/17/2018 Mountain Island Lake
Takeover
3 Swag bag with maps, whistles,
towels, events flyer, etc.
9/22/2018 Charlotte Monarch
Celebration
62 Table, handouts, prize wheel, swag
9/30/2018 Open Streets 124 Table, handouts, prize wheel, sway
10/4/2018 Meet & Eat CLTMeckGov 15 Table, Display board, publications
10/9/2018 Meet & Eat CLTMeckGov 15 Table, Display board, publications
10/18/2018 Meet & Eat CLTMeckGov 15 Table, Display board, publications
10/20/2018 Nature at Night 172 Table, Operation game, bug game,
fish game, handout, swag
10/23/18 Meet & Eat CLTMeckGov 15 Table, Display board, publications
10/25/18 Meet & Eat CLTMeckGov 15 Table, Display board, publications
10/29/18 Meet & Eat CLTMeckGov 15 Table, Display board, publications
11/8/18 Air Quality Forum 25 Display, handouts, sway
11/30/18 Charlotte Career Discovery
Day
150 Display and handouts
1/19/19 MLK Day Parade 600 Boat as Float and candy, tattoos
3/14/2019 Realtor Expo 400 Booth/Computer Access/ Handouts
3/15/2019 Weatherfest 350 Booth/Floodplain Model
3/14/19-
3/15/19
Passport to Stem 400 Storm Water Stream "Operation"
game, candy, volunteer handouts
3/23/19 National Puppy Day Fair 100 Handouts, poop bags
4/7/19 Charlotte Checkers Pooch
Party
500 Stormy, handouts, poop bags
4/10/19 Air Quality Forum 40 Volunteer information
4/18/19 Ballantyne Earth Day 125 Plinko, handouts, various giveaways
10

Date Event Name # of
Citizens Booth Display, Materials, etc.
4/3/2019 UNCC Earth Day 100.0 Handouts, various giveaways
4/6/19 Paws in the Park 150 Handouts, poop bags
4/6/19 Animal Control Pet Adoption 30 Handouts, poop bags
4/10/19 Flood/Infrastructure Talk 40 Presentation
4/13/19 Char-Meck Rabies Clinic 30 Handouts, poop bags
4/26/19 Earth Day Celebration at
CMGC
130 Floodplain model, handouts, promo
items
4/27/19 Matthew's Earth Day 100 Plinko, handouts, various giveaways
4/27/2019 Pet Palooza 150 Handouts, poop bags
4/27/19 Earth Jam 70 Plinko, handouts, various giveaways
4/27/19 Highland Mill Montessori
Sustainability Fair
45 Enviroscape
4/28/19 Open Streets 150 Plinko, handouts, various giveaways
5/9/2019 Hurricane Awareness 300 Booth and Handouts
5/18/19 Pints for Paws 40 Handouts, poop bags
Total 4,489

During FY2019, a media campaign was developed and implemented to reach residential,
commercial, and institutional audiences with information regarding reporting pollution,
volunteering, and flood safety in the Phase I and Phase II jurisdictions. The campaign included
television, radio, online, print, and Out-of-Home ads as well as social media (Facebook, Twitter,
Instagram and YouTube). Out-of-Home ads included the 4th Street Garage banner promoting the
annual Big Spring Clean and a banner promoting Flood Safety. Print ads included five (5)
Utility Bill Inserts (UBIs). UBIs are two-sided and cover storm water related topics such as
flooding, living in floodplains, storm water pollution indicators, preventing and reporting storm
water pollution, volunteering, etc. During FY2019, UBI messages were mailed to 255,000
customers in Charlotte-Mecklenburg once a month for five (5) months for a total of 1,275,000
contacts. A summary of the 2019 media campaign is provided below.
• Number of television advertising spots developed: 2 (Telemundo & TBSC)
• Impressions & Reach of television advertising spots: Impressions = 980,715; Reach =
13.5%
• Number of radio advertising spots developed: 4 at WFAE; 1 per each campaign
• Impressions & Reach of radio advertising spots: Impressions = 84,000; Reach = 11.5%
• Number of print advertising spots developed: 2, 4th Street Banners & 1, I-277 Street
Banner
• Impressions of print advertising spot: Impressions = 265,800
• Number of electronic advertising spots developed: 10+
• Impressions of electronic advertising spots: Impressions = 3,502,153

During FY2019, the BMPs implemented for the Public Education and Outreach Program were
evaluated and found to be effective at reducing non-point source pollutant loading to the
receiving streams of TMDL watersheds to the maximum extent practicable fulfilling the
11

requirements of the Phase II Permit and SWQMPP. Therefore, these BMPs will continue to be
used in FY2020 to comply with TMDL requirements.

2.2.2 Public Involvement and Participation (Section 4 of SWQMPP)

The following existing public involvement and participation activities have been identified as
suitable for addressing the pollutants of concern in the TMDL watersheds. These BMPs will
address impaired waters by involving the public in program development and implementation to
reduce the pollutants of concern. During FY2019, these BMPs were effectively implemented in
the Phase I and Phase II jurisdictions in Mecklenburg County.
1. Adopt-A-Stream
2. Storm Drain Marking
3. Annual Surface Water Clean Up Event

Adopt-A-Stream - During FY2019, 26 groups that included a total of 499 volunteers donated
1,272.25 hours toward the completion of 48 stream cleanups resulting in the removal of 5,912
pounds of trash and debris from 42.57 miles of streams in Mecklenburg County’s Phase II
jurisdiction. The breakdown of miles of streams cleaned up by jurisdiction is as follow:
• Davidson: 6.6 miles
• Huntersville: 10.47 miles
• Matthews: 4.43 miles
• Mecklenburg County: 25.17 miles
• Pineville: 3.42 miles
The names of the stream segments cleaned up include: Caldwell Station, Four Mile Creek, Gar
Creek, Irvins Creek, Irwin Creek, Lake Davidson, Little Sugar Creek, McAlpine Creek, Ramah
Creek, Rocky River West Branch, Stewart Creek, and Torrence Creek. There is a total of 21.24
stream miles adopted in the Phase II jurisdiction. These efforts were completed under the
County’s Adopt-A-Stream Program. Additional data is available in the Volunteer Database.

Adopt-A-Stream activities are also performed in the Phase I jurisdiction. Table 6 describes the
Adopt-A-Stream activities conducted in the Phase I and Phase II TMDL watersheds in Charlotte-
Mecklenburg during FY2019.

Table 6: Adopt-A-Stream Activities Conducted in TMDL Watersheds in FY2019
TMDL Watershed # Stream Miles
Cleaned
Lbs. Trash/Debris
Removed
Phase I Jurisdiction
Irwin Creek 23.13 8,050
Little Sugar Creek 55.94 27,678
Long Creek 3 405
McAlpine Creek 27.8 4,838
Steele Creek 4.56 785
Sugar Creek 4.27 1,070
Long Creek 15 360
Phase II Jurisdictions
Little Sugar Creek 1.05 5
12

TMDL Watershed # Stream Miles
Cleaned
Lbs. Trash/Debris
Removed
McAlpine Creek 2.53 335
McDowell/Torrence Creeks 10.47 841
Rocky River West Branch 3.35 370
Totals 136.10 44,097

Storm Drain Marking - During FY2019, seven (7) groups that included a total of 29 volunteers
donated 40.75 hours toward marking 279 storm drains in Mecklenburg County’s Phase II
jurisdictions. All data and information regarding the storm drain marking activities was input
into the County’s Volunteer Database. The breakdown by jurisdiction is as follows:
• Huntersville: 1 group, 7 members, 10.5 hours, 106 markers
• Matthews: 3 groups, 18 members, 22 hours, 104 markers
• Mint Hill: 1 group, 2 members, 4 hours, 17 markers
• Davidson: 2 groups, 2 members, 4.25 hours, 52 Markers

Storm Drain Marking activities are also performed in the Phase I jurisdiction. Table 7 describes
the Storm Drain Marking activities conducted in the Phase I and Phase II TMDL watersheds in
Charlotte-Mecklenburg during FY2019.

Table 7: Storm Drain Marking Activities Conducted in TMDL Watersheds in FY2019
TMDL Watershed # Storm Drains
Marked
Phase I Jurisdiction
Irwin Creek 119
Lake Wylie 70
Little Sugar Creek 205
Long Creek 66
McAlpine Creek 469
Sugar Creek 402
Phase II Jurisdictions
Lake Wylie 73
McAlpine Creek 16
McDowell Creek 106
Rocky River 52
Totals 1,578

Annual Surface Water Clean Up Event - The annual surface water cleanup referred to as the
“The Big Spring Clean” was completed on May 30, 2019. A summary of the countywide event
is provided below.
• Number of Staffed Sites: 8
• Total Number of Volunteers: 606
• Total Miles of Streams/Shoreline Cleaned: 19
• Total Number of Trash Bags Filled: 1,122
• Total Number of Recycling Bags Filled: 2
13

• Total Pounds of Trash Collected: 25,155 pounds or 12.58 tons

The Big Spring Clean activities are also performed in the Phase I jurisdiction. Table 8 describes
The Big Spring Clean activities conducted in the Phase I and Phase II TMDL watersheds in
Charlotte-Mecklenburg during FY2019.

Table 8: The Big Spring Clean Activities Conducted in TMDL Watersheds in FY2019
TMDL Watershed Site name # Miles Cleaned Lbs. Trash Removed
Phase I Jurisdiction
Irwin Creek Revolution Sports
Academy
2 2,410
Lake Wylie Berryhill Nature Preserve,
The Vineyards
6 10,850
Little Sugar Creek Little Sugar Creek
Greenway @ Metropolitan
3 3,525
McAlpine Creek Campbell & McMullen
Creek Greenways
4.5 5,690
Phase II Jurisdictions
McAlpine Creek Squirrel Lake Park 2 1,515
McDowell Creek
McDowell Creek
Greenway
1.5 1,165
Totals 19 25,155

Volunteer Appreciation - In FY2019, the number of volunteers with CMSWS for the Phase I and
Phase II jurisdictions grew to such a large number it was no longer feasible to hold a specific
appreciation event without excluding a large number of volunteers due to budget constraints.
Therefore, CMSWS developed a “Thank You” campaign that recognized an overall “Volunteer
of the Year” along with recognizing a volunteer from each of our volunteer programs, including
Adopt-A-Stream and Storm Drain Marking. As a part of the campaign, car magnets were
designed and given out to all volunteers at events. The magnets promote clean water, while also
help to increase awareness of our programs. T-shirts were designed for the volunteers of the
year with the same advertising strategy in mind. Each volunteer of the year group was the focus
of a newsletter that went out to all volunteers. Newsletter recipients were posted on all social
media channels.

During FY2019, the BMPs implemented for the Public Involvement and Participation Program
were evaluated and found to be effective at reducing non-point source pollutant loading to the
receiving streams of TMDL watersheds to the maximum extent practicable fulfilling the
requirements of the Phase II Permit and SWQMPP. Therefore, these BMPs will continue to be
used in FY2020 to comply with TMDL requirements.

2.2.3 Illicit Discharge Detection and Elimination (IDDE) (Section 5 of SWQMPP)

The following existing IDDE activities have been identified as suitable for addressing the
pollutants of concern in the TMDL watersheds. These BMPs will address impaired waters by
14

identifying and eliminating sources of the pollutants of concern. During FY2019, these BMPs
were effectively implemented in the Phase I and Phase II jurisdictions in Mecklenburg County.
1. Storm Sewer System Mapping
2. Responding to Citizen Requests for Service
3. Enforcement of Pollution Control Ordinances
4. Conducting Facility Inspections
5. Performing Water Quality Monitoring Activities
6. Implementing the Illicit Discharge Elimination Program (IDEP)
7. Conducting Stream Walks & Dry Weather Flow Investigations

Storm Sewer System Mapping and Dry Weather Flow Investigations - ESRI Arc GIS is used to
identify new outfalls and track outfall inspections. In FY2019, written SOPs were reviewed,
updated as necessary and staff was trained in the use of a new GIS layer for performing outfall
inspections of existing features and to add new outfalls while performing inspections using the
mobile ESRI Arc GIS. During FY2019, 50 outfalls were inspected in the Phase II jurisdictions.
No illicit discharges or other sources of pollution were identified as a result of these inspections.
In addition, 174 new outfalls and 174 new inlets were added to the storm sewer inventory for
Phase II jurisdictions with many of them located in TMDL watersheds. With these additional
points, the total current inventory in Phase II jurisdictions/entities is 7,051 outlets and 34,623
inlets. Data is available to staff through the Cityworks database.

Responding to Citizen Requests for Service - During FY2019, staff responded to 123 service
requests regarding potential water quality problems in the Phase II jurisdictions. Ten (10) of
these service requests were emergency responses. The most common type of service requests
other than land development and buffer issues, involved the discharge and/or dumping of
potential surface water/storm water pollutants. The most common pollutants observed were:
• Petroleum Fuels = 11
• Sewage = 12
• Sediment = 5
• Wash water = 4
• Motor Oil = 5

As a result of the 123 service requests responded to there were a total of 56 problems detected
and 56 problems corrected in Phase II jurisdictions during FY2019. Table 9 below provides data
regarding the number and type of service requests received by category in each of the Phase II
jurisdictions.

Table 9: Service Requests Responded to by Jurisdiction in FY2019
Jurisdiction
Number of Service Requests by Category Algae Bloom Accidental Spill Buffer Dumping Erosion Fish Kill Illicit Connection Monitoring Follow Up Natural Condition No Incident Identified Other Unknown Total Cornelius 1 2 2 3 0 0 0 0 0 7 1 0 16
Davidson 0 1 0 3 0 0 0 0 0 3 1 1 9
Huntersville 0 3 0 4 0 0 1 0 0 3 1 1 13
15

Jurisdiction
Number of Service Requests by Category Algae Bloom Accidental Spill Buffer Dumping Erosion Fish Kill Illicit Connection Monitoring Follow Up Natural Condition No Incident Identified Other Unknown Total Matthews 0 2 0 6 0 0 0 1 3 3 4 0 19
Mint Hill 0 0 1 3 0 0 0 0 1 5 3 1 14
Pineville 0 0 0 2 0 0 0 0 0 1 1 0 4
Mecklenburg 0 9 4 11 2 0 0 0 0 10 12 0 48
Totals 1 17 7 32 2 0 1 1 4 32 23 3 123

Citizen requests for service are also responded to in the Phase I jurisdictions. Table 10 indicates
the number of service requests responded to and the number of inspections conducted in
response to these requests in the Phase I and Phase II TMDL watersheds in Charlotte-
Mecklenburg during FY2019.

Table 10: Service Requests and Inspections Conducted in TMDL Watersheds in FY2019
TMDL Watershed # Service Requests # Inspections
Phase I Jurisdiction
Irwin Creek 87 165
Little Sugar Creek 164 263
Long Creek 31 69
McAlpine Creek 128 161
McKee Creek 1 2
Steele Creek 15 25
Sugar Creek 33 56
Phase II Jurisdictions
Goose Creek 7 7
Lake Wylie 25 42
Little Sugar Creek 2 2
Long Creek 4 7
McAlpine Creek 25 33
McDowell Creek 17 30
Rocky River 7 7
Sugar Creek 3 13
Totals 549 882

Enforcement of Pollution Control Ordinances - During FY2019, Notice of Violation (NOV)
protocols, procedures and templates were reviewed and updated as necessary. The applicable
ordinances, NOV and enforcement decision-making process, and penalty/enforcement guidance
were also reviewed, but no changes were necessary. During FY2019, a total of 15 written NOVs
were issued in the Phase II jurisdictions as follows: Cornelius – 2; Davidson – 1; Huntersville –
3; Matthews – 2; Mecklenburg County – 3; Mint Hill – 2; and Pineville – 2. The types of NOVs
16

and/or the materials released were as follows: motor oil – 2; other - 3; paint - 1; sediment - 1;
sewage – 5; wash water – 3. All violations were corrected and remediated as necessary. One (1)
penalty was issued in the Phase II jurisdictions on August 20, 2018 in the amount of $1,077.70
for the illicit discharge of sewage to Lake Wylie from 8746 Little Brim Lane.

NOVs were also issued in the Phase I jurisdiction during FY2019. Table 11 indicates the
number of NOVs with and without penalties in the Phase I and Phase II TMDL watersheds in
Charlotte-Mecklenburg during FY2019. For Phase I, this number includes only Water Quality
NOVs and penalties. For Phase II, this number includes Water Quality and Erosion Control
NOVs and penalties.

Table 11: NOVs and Penalties Issued in TMDL Watersheds in FY2019
TMDL Watershed NOV- No Penalty NOV - Penalty
Phase I Jurisdiction
Irwin Creek 6 1
Little Sugar Creek 14 0
Long Creek 2 0
McAlpine Creek 3 2
McKee Creek 0 0
Steele Creek 1 0
Sugar Creek 2 1
Phase II Jurisdictions
Goose Creek 3 0
Lake Wylie 2 1
Little Sugar Creek 2 0
Long Creek 5 0
McAlpine Creek 6 1
McDowell Creek 5 0
Rocky River 5 1
Sugar Creek 3 0
Totals 59 7
(1) Includes both Water Quality and Erosion Control violations and penalties for the Phase II
jurisdictions.

Facility Inspections - During FY2019, 157 inspections were conducted at 111 privately owned
and operated facilities that have the potential to negatively impact storm water quality in both the
Phase I and Phase II jurisdictions resulting in the elimination of 51 illicit discharges. Table 12
indicates the type and number of facilities inspected, number of inspections conducted and
number of discharges eliminated in the Phase I and Phase II TMDL watersheds in Charlotte-
Mecklenburg during FY2019.

17

Table 12: Inspections Conducted at Private Facilities in TMDL Watersheds in FY2019
TMDL
Watershed
Industrial Facilities Vehicle Maintenance
Facilities Machine Shops Discharges
Eliminated #
Facilities
#
Inspections
#
Facilities
#
Inspections
#
Facilities
#
Inspections
Phase I Jurisdiction
Irwin Creek 15 23 7 11 1 1 25
Little Sugar
Creek 9 12 4 7 1 1 19
Long Creek 3 4 0 0 0 0 1
McAlpine
Creek 0 0 3 5 0 0 3
McKee Creek 0 0 1 2 0 0 1
Steele Creek 5 6 0 0 0 0 1
Sugar Creek 4 4 0 0 1 1 1
Phase II Jurisdictions
McAlpine
Creek 2 2 0 0 0 0 0
Sugar Creek 1 1 0 0 0 0 0
Totals 39 52 15 25 3 3 51

An online interactive map is posted on CMSWS’s website to assist citizens in locating a facility
that accepts used oil and other automotive wastes. The link is as follows:
http://maps.co.mecklenburg.nc.us/website/recyclecenters/
Industrial monitoring was performed in the Phase I jurisdiction only at 24 industrial facilities in
the TMDL watersheds as indicated in Table 13.

Table 13: Industrial Monitoring in Phase I TMDL Watersheds in FY2019
TMDL Watersheds Totals
Irwin Creek 6
Little Sugar 7
Long Creek 3
Sugar Creek 8
Totals 24

Routine Water Quality Monitoring Activities - During FY2019, CMSWS performed continuous
automated monitoring at seven (7) sites (referred to as the Continuous Monitoring and Alert
Notification Network or CMANN) in the Phase II jurisdictions resulting in the collection of
290,022 QA/QC accepted data points (~86.1% data acceptance rate). All data collected was
evaluated for the identification of potential pollution problems and general water quality trends.
Current data can be observed on the following website: http://cmann.mecknc.gov. CMANN data
is used to help calculate the Stream Use Support Index (SUSI), which is a general indicator of
water quality conditions in our streams. This index was made available to the public on the
website as follows: http://stormwater.charmeck.org (select “Water Quality” at the top of the
page). In fiscal year 2019, CMSWS CMANN equipment did not observe or detect any pollution
problems in the Phase 2 jurisdictions.

18

CMANN monitoring is also responded to in the Phase I jurisdictions. Table 14 indicates the
number of CMANN water quality measurements in the Phase I and Phase II TMDL watersheds
in Charlotte-Mecklenburg during FY2019.

Table 14: CMANN Water Quality Measurements in TMDL Watersheds
TMDL Watershed CMANN Monitoring Site(s) # Oxygen Measurements # Turbidity
Measurements
Phase I Jurisdiction
Irwin Creek MC22A 6,544 5,738
Little Sugar Creek MC29A1, MC30A, MC33,
Mobile 1, MC49A
86,226 62,354
Long Creek MC14A 13,174 9,689
McAlpine Creek MC38, MC40A, MC40D,
MC42, MC45
30,045 21,729
McKee Creek MY7B 7,055 3,293
Steele Creek MC47A, Mobile 2 9,444 4,677
Sugar Creek MC25, MC27 14,303 10,948
Phase II Jurisdictions
Phase II
Phase I
Phase I
Lake Wylie MC66 2,227 1,472
McDowell Creek MC4, MC5 13,432 8,638
Rocky River MY1B 6,598 4,865
Totals 189,048 133,403

During FY2019, Fixed Interval Monitoring was conducted on the 2nd Tuesday of every month at
10 sites throughout the Phase II jurisdictions. At each site, samples were collected and analyzed
for 17 water quality parameters as follows: ammonia-nitrogen, fecal coliform bacteria, total
kjeldahl nitrogen, nitrate/nitrite, total suspended solids, total phosphorus, enterococcus, e. coli,
turbidity, suspended sediment, magnesium, calcium, hardness, and copper (dissolved). Lead
(dissolved), chromium (total), and zinc (dissolved) were collected in the first month of each
quarter. Thirty-one (31) baseflow action level exceedances were detected during the year.
MC40C is immediately downstream of active greenway construction, such that turbidity and
associated pollutants persist due to pump around systems and earth work. Exceedances of total
phosphorus at MY14 and MY9 are associated with package wastewater treatment facilities in the
watershed. Fixed Interval Monitoring is also performed in the Phase I jurisdiction at 23
locations. Table 15 identifies the baseflow Action and Watch level exceedances identified in
TMDL watersheds in the Phase I and Phase II jurisdictions through Fixed Interval Monitoring
during FY2019. For all exceedances, follow up inspections were performed and pollution
sources eliminated when identified.

Table 15: Baseflow Exceedances in TMDL Watersheds in FY2019
TMDL Watershed Site Exceedances Discharges
Eliminated
Phase I Jurisdiction
Irwin Creek MC22A 3 0
Little Sugar Creek MC49A, MC29A1, MC33, MC30A,
Mobile 1 16 2
19

TMDL Watershed Site Exceedances Discharges
Eliminated
Long Creek MC14A 2 0
McAlpine Creek MC45B, MC45, MC42, MC40A, MC38 10 0
McKee Creek MY7B 5 0
Steele Creek MC47A 4 0
Sugar Creek MC27, MC25 2 0
Phase II Jurisdictions
Goose Creek MY9, MY14 2 0
Lake Wylie MC66 0 0
McAlpine Creek MC36, MC40C 8 0
McDowell Creek MC2, MC4, MC5 5 0
Rocky River MY1B 2 0
Totals 59 2

Illicit Discharge Elimination Program (IDEP) – The purpose of the Illicit Discharge Elimination
Program (IDEP) program is to support and enhance Illicit Discharge Detection and Elimination
(IDDE) efforts in Mecklenburg County. The identification of pollution sources is accomplished
by investigating business corridors and industrial facilities in Mecklenburg County. During
FY2019, a total of seventeen (17) storm water outfalls were inspected under IDEP in Phase II
and one (1) Notice of Violation was issued. In addition, seven (7) facilities were inspected under
IDEP in Phase II during FY2019. All industrial facilities inspected were NPDES permitted.
Several of these inspections were conducted in TMDL watersheds.

Stream Walks – During FY2019, staff walked approximately 58.62 stream miles in the Phase II
jurisdictions, including 51.78 in the Towns and 6.84 miles in the ETJ areas located in the County
(see Figure 2). The following miles were assessed within each municipal boundary: 27.10 in
Matthews, 22.73 in Mint Hill, 1.86 in Pineville, and 0.08 in Stallings. 157 features were mapped
in Matthews, 95 in Mint Hill, 4 in Pineville, 3 in Stallings, and 25 points were mapped in the
ETJ. In all, there were 284 points or features recorded, 63 outfalls inspected, 151 new outfalls
identified, and 103 fecal coliform samples collected. Seven (7) of these samples resulted in
bacteria action level exceedances (>3000 col/100ml). No exceedances above the action level for
total phosphorus were detected (0.50 ppm). Two (2) buffer/floodplain disturbances were
identified and reported and followed up on. No dry weather flows or pollution sources were
observed during FY2019 Phase II stream walk activities.

Stream walk activities are also performed in the Phase I jurisdiction. Figure 2 identifies the
basins that were walked during FY2019 in the Phase I and Phase II jurisdictions. Table 16
summarizes the stream walk data collected in the TMDL watersheds.

20

Table 16: Stream Walk Data Collected in Phase I and Phase II TMDL Watersheds in FY2019
TMDL
Watershed
Basin
No.
Stream
Miles
DWF
Detected
DWF
Sampled
IDDE Problems
Detected/Corrected
Inventoried
Outfalls
Phase I Jurisdiction
LSC 10 2.92 21 3 0 24
LSC 11 12.55 4 5 0 78
McAlpine 29 9.86 8 1 1 46
McAlpine 30 10.7 31 5 1 52
McAlpine 31 13.67 3 2 0 26
McAlpine 32 7.13 13 9 0 49
McAlpine 34 0.56 6 2 1 15
McAlpine 35 2.10 5 6 0 11
McAlpine 36 8.60 6 4 0 31
McAlpine 37 19.10 18 3 1 78
McAlpine 38 15.99 30 4 1 128
McAlpine 39 19.04 19 2 0 74
McAlpine 41 10.53 9 0 0 40
McAlpine 42 27.27 9 2 0 88
McAlpine 43 18.40 19 4 1 73
McAlpine 44 12.21 36 25 4 105
McAlpine 45 12.12 11 7 0 46
McAlpine 46 6.22 5 0 0 24
McAlpine 47 6.75 10 6 0 18
McAlpine 48 1.24 1 2 0 6
Totals 216.18 330 92 10 1013
Phase II Jurisdictions
McAlpine 31 0.16 0 0 0 5
McAlpine 32 0.21 0 0 0 0
McAlpine 37 1.63 1 0 0 5
McAlpine 40 11.61 32 10 0 92
McAlpine 41 6.75 3 0 0 17
McAlpine 48 2.06 1 0 0 3
Goose 52 11.58 19 6 0 66
Goose 53 8.71 0 0 0 5
McAlpine 106 1.41 1 0 0 7
Goose 114 7.34 1 0 0 12
Totals 51.46 58 16 0 212

21

Figure 2: FY2019 Stream Walk Basins in Phase I and Phase II

In FY2015, a video entitled “Water Pollution: What to do?” was develop to train municipal
employees who have the potential to observe a water quality problem on the actions necessary to
eliminate pollution sources. The video teaches what pollutants can look like, and provides the
proper contacts to report pollution issues. In FY2015, the video was pushed out to the Towns
and CMS. In FY16, CPCC and select Mecklenburg County departments received the training,
including DSS, Environmental Health, Code Enforcement, Solid Waste, Air Quality, Parks and
22

Recreation, and the Sheriff’s department. As of the end of FY2019, 858 county employees from
select departments had completed the training.

During FY2019, the BMPs implemented for the Illicit Discharge Detection and Elimination
Program were evaluated and found to be effective at reducing non-point source pollutant loading
to the receiving streams of TMDL watersheds to the maximum extent practicable fulfilling the
requirements of the Phase II Permit and SWQMPP. Therefore, these BMPs will continue to be
used in FY2020 to comply with TMDL requirements.

2.2.4 Fats, Oils and Grease Program

The City’s water and sewer utility department (Charlotte Water) maintains a public education
program focused on keeping food related fats, oils, and grease from being discharged to the
sanitary sewer system in the Phase I and Phase II jurisdictions. This effort helps to reduce
clogging and blockages in the system and prevent SSOs, which can introduce fecal coliform and
other pollutants to water bodies. The program has proven to be effective and will continue to be
implemented in FY2020.

2.2.5 Sewer Use Ordinance

Implementation and enforcement of the Sewer Use Ordinance by Charlotte Water in the Phase I
and Phase II jurisdictions provides the legal mechanism to ensure proper use and connection to
the sanitary sewer system and correction of problems and illegal practices. Ensuring that the
system is used properly will help prevent leaks and overflows as well as upsets at wastewater
treatment plants thus helping control the TMDL pollutants of concern. This ordinance has
proven to be effective and will continue to be implemented in FY2020.

2.2.6 Sanitary Sewer System Inspections and Maintenance

Charlotte Water conducts inspections and maintenance of various components of
the sanitary sewer system in the Phase I and Phase II jurisdictions to ensure proper operating
function and prevent leaks and overflows. These include food service grease trap inspections,
commercial oil/water separator inspections, sanitary sewer line root control and cleaning, sewer
line right-of-way clearing and maintenance, and lift station inspection and maintenance.
Ensuring that the system is used properly inspected and maintained will help prevent leaks and
overflows as well as upsets at wastewater treatment plants thus helping control the TMDL
pollutants of concern. These inspection and maintenance efforts have proven to be effective and
will continue to be implemented in FY2020.

2.2.7 SSO Rapid Response

Charlotte Water maintains a rapid response program designed to quickly and efficiently respond
to sanitary sewer overflows, thus reducing the discharge of pollutants to the MEP and helping
control the TMDL pollutants of concern in the Phase I and Phase II jurisdictions. These program
has proven to be effective and will continue to be implemented in FY2020.

23

2.2.8 Construction Site Storm Water Runoff Control (Section 6 of SWQMPP)

The following existing construction site storm water runoff control activities have been identified
as suitable for addressing the pollutants of concern in the TMDL watersheds. These BMPs will
address impaired waters by reducing discharges of pollutants of concern from construction sites.
During FY2019, these BMPs were effectively implemented in the TMDL watersheds in
Charlotte-Mecklenburg.
1. Erosion Control Plan Reviews
2. Erosion Control Inspections
3. Enforcement of Erosion Control Ordinance – Enhanced erosion control measures are
required in all TMDL watersheds.
4. Erosion Control Hotline
5. Erosion Control Education
6. Erosion Control at Government Projects

During FY2019, 72 new projects were permitted in Mecklenburg County with a total of 789.7
acres disturbed. A total of 1,676 erosion control inspections were performed with 16 Notice of
Violations (NOV’s) issued. Five (5) penalties were assessed for a total of $26,250.00. Provided
below are the totals for the Phase II jurisdictions. Table 11 provides the number of NOVs and
penalties assessed for Erosion Control combined with Water Quality in the Phase II TMDL
watershed.
• Cornelius: 200 inspections conducted, 2 NOV’s issued, and 2 penalties assessed.
• Davidson: 83 inspections conducted, 4 NOV’s issued, and 3 penalties assessed.
• Huntersville: 728 inspections conducted and 1 NOV issued.
• Matthews: 245 inspections conducted and 2 NOVs issued.
• Mint Hill: 300 inspections conducted and 4 NOVs issued.
• Pineville: 121 inspections conducted and 3 NOVs issued.

During FY2019, three (3) erosion control educational programs were conducted on October 22,
2018, January 23, 2019 and May 9, 2019. There were a total of 371 paid attendees for the three
(3) programs plus 58 completing the online module, with 335 passing the test.

During FY2019, the BMPs implemented for the Construction Site Storm Water Control Program
were evaluated and found to be effective at reducing non-point source pollutant loading to the
receiving streams of TMDL watersheds to the maximum extent practicable fulfilling the
requirements of the Phase II Permit and SWQMPP. Therefore, these BMPs will continue to be
used in FY2020 to comply with TMDL requirements.

2.2.9 Post-Construction Site Runoff Control (Section 7 of SWQMPP)

The following existing post-construction site runoff control activities have been identified as
suitable for addressing the pollutants of concern in the TMDL watersheds. These BMPs will
address impaired waters by reducing discharges of pollutants of concern from new development
and redevelopment projects. During FY2019, these BMPs were effectively implemented in the
Phase I and Phase II jurisdictions in Mecklenburg County.
1. Enforcement of the Post-Construction Storm Water Ordinances
24

2. Compliance by Co-Permittees with Post-Construction Ordinance Requirements
3. Ensuring Compliance with Requirements for Non-Structural BMPs
4. Ensuring Compliance with Requirements for Structural BMPs
5. Ensuring Compliance with Natural Resource Protection
6. Ensuring Compliance with Open Space Protection
7. Ensuring Compliance with Tree Preservation
8. Ensuring Compliance with Redevelopment
9. Ensuring Compliance with Green Infrastructure Practices
10. Ensuring Compliance with Operation and Maintenance Requirements

On December 6, 2018, staff held a workshop entitled “Post Construction Storm Water Ordinance
Training” that included 120 professional engineers and other storm water staff. In addition, staff
completed BMP educational binders, flash drives, and met with responsible parties to discuss
maintenance throughout the fiscal year.

During FY2019, a total of 596 BMP inspections were completed revealing 409 deficiencies.
Table 17 below summarizes these inspections by Phase II jurisdiction.

Table 17: Summary of FY2019 BMP Inspections by Jurisdiction
Jurisdiction
#
Inspections/
Follow Up
Insp.
Non-
Compliant
BMPs
# BMPs
brought into
compliance
Notice of
Maintenance
#
Correction
Action
Requests
Issued
# Notices of
Violation
Issued
Davidson 41 26 0 25 1 0
Huntersville 301/5 196 11 195 0 1
Matthews 32/1 17 6 17 0 0
Mint Hill 18 13 0 12 1 0
Pineville 20 12 4 12 0 0
CMS 117 103 1 103 0
CPCC 18 10 2 10 0 0
TOTALS 596/7 409 25 299 109 1

During FY2019, the post-construction ordinances applicable to the Phase II jurisdictions were
evaluated and found to be effective at fulfilling the requirements of the Phase II Permit and
SWQMPP. The BMPs implemented for the Post-Construction Site Runoff Control Program
were also evaluated and found to be effective at reducing non-point source pollutant loading to
the receiving streams of TMDL watersheds to the maximum extent practicable fulfilling the
requirements of the Phase II Permit and SWQMPP. Therefore, these BMPs will continue to be
used in FY2020 to comply with TMDL requirements.

2.2.10 Pollution Prevention and Good Housekeeping (Section 8 of SWQMPP)

The following existing pollution prevention and good housekeeping activities for municipally
owned/operated facilities have been identified as suitable for addressing the pollutants of concern
in the TMDL watersheds. These BMPs will address impaired waters by reducing discharges of
pollutants of concern from municipal facilities and operations. During FY2019, these BMPs
were effectively implemented in the Phase I and Phase II jurisdictions in Mecklenburg County.
25

1. Maintaining and Inventory of Municipal Operations
2. Providing Employee Training
3. Implementing Operation and Maintenance Programs, Spill Prevention and Spill Response
4. Minimizing Pollution from Municipally-Owned Streets, Roads and Parking Lots
5. Implementing Operation and Maintenance of Municipally Owned Storm Sewer System
6. Management of Pesticide, Herbicide and Fertilizer Application
7. Preventing or Minimizing Pollution from Vehicle and Equipment Cleaning Areas
8. Implementing Proper Waste Disposal Practices
9. Completing Flood Management Projects

During FY2019, 61 inspections were performed at 52 different municipal owned/operated
facilities in the Phase II jurisdictions. A total of 12 deficiencies were identified as a result of
these inspections. Five (5) of these deficiencies were identified as having potential negative
water quality impacts and were corrected. The other seven (7) deficiencies were record keeping
in nature and were recommended for correction.

Municipal facility inspections are also performed in the Phase I jurisdiction. Table 18 indicates
the number of municipal facility inspections conducted in the Phase I and Phase II TMDL
watersheds in Charlotte-Mecklenburg during FY2019.

Table 18: Municipal Facility Inspections Conducted in Phase II TMDL Watersheds in FY2019
TMDL Watershed # Municipal Facilities
Inspected # Inspections Conducted
Phase I Jurisdiction
Irwin Creek 15 17
Little Sugar Creek 15 18
Long Creek 1 1
McAlpine Creek 7 9
McKee Creek 0 0
Steele Creek 0 0
Sugar Creek 14 16
Phase II Jurisdictions
Goose Creek 1 1
Lake Wylie 1 1
Long Creek 1 6
McAlpine Creek 5 5
McDowell Creek 7 8
Rocky River 1 1
Sugar Creek 2 2
Totals 70 85

During FY2019, the BMPs implemented for the Pollution Prevention and Good Housekeeping
Program were evaluated and found to be effective at reducing non-point source pollutant loading
to the receiving streams of TMDL watersheds to the maximum extent practicable fulfilling the
26

requirements of the Phase II Permit and SWQMPP. Therefore, these BMPs will continue to be
used in FY2020 to comply with TMDL requirements.

Section 3: Current TMDL Monitoring Strategies

CMSWS conducts fixed interval stream monitoring on the second Tuesday of every month at 33
locations across the county (see Figure 3) in the Phase I and Phase II jurisdictions many of which
are located in or immediately downstream of the TMDL watersheds that are shown in Figure 1.
At each site, samples are collected and analyzed for 17 water quality parameters as follows:
ammonia-nitrogen, fecal coliform bacteria, total kjeldahl nitrogen, nitrate/nitrite, total suspended
solids, total phosphorus, enterococcus, e. coli, turbidity, suspended sediment, magnesium,
calcium, hardness, and copper (dissolved). Lead (dissolved), chromium (total), and zinc
(dissolved) are collected in the first month of each quarter. CMSWS also performs annual
monitoring for benthic macroinvertebrates in the Phase I and Phase II jurisdictions at these 33
stream monitoring locations. CMSWS maintains a Continuous Monitoring and Alert
Notification Network or CMANN at 32 of the 33 fixed interval monitoring locations shown in
Figure 3 that collects data hourly for turbidity, dissolved oxygen, temperature, conductivity, and
pH. CMSWS conducts routine lake monitoring at 27 locations on Lake Norman, Mountain
Island Lake and Lake Wylie, including seven locations in the TMDL area identified in Figure 1
for Lake Wylie. This monitoring is performed every other month for the following 13
parameters: secchi depth, temperature, dissolved oxygen, conductivity, pH, fecal coliform
bacteria, alkalinity, ammonia nitrogen, nitrate + nitrite, total kjeldahl nitrogen, total phosphorus,
turbidity, and chlorophyll a. Monitoring for the following 12 parameters is performed twice a
year: copper, chromium, lead, zinc, mercury, manganese, arsenic, cadmium, nickel, selenium,
aluminum, and iron. All monitoring results that exceed threshold values are referred for follow-
up under the Illicit Discharge Detection and Elimination (IDDE) Program. Long term
assessment for trends are done on a non-fixed frequency (as-needed). Provided below is an
assessment of the data collected for the identified parameters in the three (3) TMDL watersheds
where Mecklenburg County is assigned as the lead, which includes the Rocky River and Goose
Creek impaired for fecal coliform bacteria and Lake Wylie impaired for chlorophyll-a (see Table
1).

27

Figure 3: Water Quality Monitoring Locations in Mecklenburg County

3.1 Rocky River Fecal Coliform Monitoring and Land Use Evaluation

As identified in Table 1, a section of the Rocky River in Mecklenburg County (AU Number 13-
17a) is subject to a fecal coliform TMDL with a WLA assigned to storm water that was approved
on September 19, 2002. According the approved NC 2018 305(b) report, the Rocky River is
currently not meeting the fecal coliform criteria. Mecklenburg County has been assigned
28

responsibility for this TMDL on behalf of the Phase I and Phase II jurisdictions in Charlotte-
Mecklenburg. Phase II Permit conditions required that a monitoring plan be developed for the
Fecal Coliform TMDL in the Rocky River Watershed unless a waiver was obtained from
NCDEQ. Such a waiver was obtained on June 26, 2014, based on the condition that
Mecklenburg County continue to evaluate the land use and development within the watershed on
an annual basis and if additional storm water infrastructure is installed or higher intensity land
uses are constructed a Monitoring Plan would be reconsidered. In response to this condition,
CMSWS has obtained impervious area and landuse data from the County GIS Department back
to 2011 and continues to update this data annually (see Table 19). Between 2017 and 2018 there
was a 3.2% increase in residential impervious cover to a total of 15.69 acres. The commercial
impervious cover remained unchanged at 0.33 acres for a total amount of impervious cover in the
watershed at 16.02 acres. Compared to the total area of the watershed at 747 acres, the amount
of imperious cover is at 2.14%, which is an increase of 1.95% since 2011. The number of
outfalls is unchanged from 2017 at four (4), which has increased by three (3) outfalls since 2011.
To date, changes in the watershed are not significant enough to warrant the establishment of a
Monitoring Plan.

Table 19: Annual Analysis of the Rocky River Watershed for the Monitoring Plan
Watershed
Measure 2011 2012 2013 2014 2015 2016 2017 2018 # Increase
from FY11
% Increase
from FY11
Residential
Impervious
Cover (acres)
14.22 14.22 14.55 14.88 15.00 15.10 15.20 15.69 1.47 10.34%
Commercial
Impervious
Cover (acres)
0.33 0.33 0.33 0.33 0.33 0.33 0.33 0.33 0.00 0.00%
Total Impervious
Cover (acres) 14.55 14.55 14.88 15.21 15.33 15.43 15.53 16.02 1.47 10.10%
Storm Water
Outfalls
(number)
1 1 3 3 4 4 4 4 3 300%

Although CMSWS does not perform monitoring in the Rocky River TMDL watershed, it has
obtained and analyzed the monitoring data collected by the NC Division of Water Quality at
Q7330000, which is the specific monitoring location for this TMDL. Table 20 provides a
summary of this data from 2014 through 2018. Figures 4 and 5 provide a comparison of fecal
coliform data indicating some improvement over time.

Table 20: NCDWQ Fecal Coliform Data for Site # Q7330000 on the Rocky River
Year Geometric
Mean
#
Compliant
# Non-
Compliant
Total
Samples
%
Compliant
% Non-
Compliant
2014 221.41 3 1 4 75% 25%
2015 336.61 6 6 12 50% 50%
2016 627.58 2 10 12 17% 83%
2017 488.70 5 7 12 42% 58%
2018 663.46 5 7 12 42% 58%

29

Figure 4: Geometric Mean for Fecal Coliform on Rocky River Site #Q7330000

Figure 5: Compliance with Fecal Coliform Standard on Rocky River Site #Q7330000

3.2 Goose Creek Fecal Coliform Monitoring

As identified in Table 1, two (2) sections of Goose Creek in Mecklenburg County (AU Numbers
13-17-18a and 13-17-18b are subject to a fecal coliform TMDL with a WLA assigned to storm
water that was approved on July 8, 2005. According the approved NC 2018 305(b) report, the
two (2) TMDL segments of Goose Creek are currently meeting the fecal coliform criteria.
Mecklenburg County has been assigned responsibility for compliance with this TMDL on behalf
of the Phase I and Phase II jurisdictions in Charlotte-Mecklenburg. CMSWS maintains a fixed
interval monitoring site (#MY9) located where Stevens Mill Road crosses Goose Creek in Union
County. In 2018, CMSWS fecal coliform counts at this station ranged from 100 to 10,800
CFU/100 ml, with 11 out of 19 (58%) in compliance (≤400 CFU/100 ml). No pollution sources
were identified as a result of the water quality monitoring in the Goose Creek TMDL watershed
during FY2018. Table 21 provides a summary of this data from 2014 through 2018. Figures 6
and 7 provide a comparison of fecal coliform data indicating some improvement over time.

100
1000
10000
100000
1970 1972 1974 1976 1978 1980 1982 1984 1986 1996 1998 2000 2002 2004 2006 2008 2010 2012 2014 2016 2018CFU/ 100 mlCalendar Year
Rocky River -Fecal Coliform Geometric Mean (400 CFU/100 ml)
Geometric Mean
0%
20%
40%
60%
80%
100%
0
10
20
30
40
50
60
70
80
% CompliantNumber of SamplesRocky River-Fecal Coliform % Compliance (400 CFU/100 ml)
Compliant Non-Compliant % Compliant
30

Table 21: CMSWS Fecal Coliform Data for Site # MY9 on the Goose Creek
Year Geometric
Mean
#
Compliant
# Non-
Compliant
Total
Samples
%
Compliant
% Non-
Compliant
2014 287.08 12 2 14 86% 14%
2015 544.41 4 11 15 27% 73%
2016 454.057 10 9 19 53% 47%
2017 607.12 10 9 19 53% 47%
2018 678.67 11 8 19 58% 42%

Figure 6: Geometric Mean for Fecal Coliform on Goose Creek Site #MY9

Figure 7: Compliance with Fecal Coliform Standard on Goose Creek Site #MY9

0
100
200
300
400
500
600
700
800
900
1985 1987 1989 1991 1993 1995 1997 1999 2001 2003 2005 2007 2009 2011 2013 2015 2017CFU/ 100 mlGoose Creek-Fecal Coliform Geometric Mean (400 CFU/100 ml)
Geometric Mean
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
0
10
20
30
40
50
60
70
80
% CompliantNumber of SamplesGoose Creek-Fecal Coliform % Compliance (400 CFU/100 ml)
Compliant Non-Compliant % Compliant
31

3.3 Lake Wylie Chlorophyll-A Monitoring

As identified in Table 1, two (2) sections of Lake Wylie in Mecklenburg County (AU Numbers
11-122 and 11-(123.5)a) are subject to a chlorophyll-a TMDL approved on February 5, 1996 that
does not include a WLA assigned to storm water. According the approved NC 2018 305(b)
report, the two (2) TMDL segments of Lake Wylie are currently meeting the chlorophyll a
criteria. Mecklenburg County has been assigned responsibility for compliance with this TMDL
on behalf of the Phase I and Phase II jurisdictions in Charlotte-Mecklenburg. All 69 Lake Wylie
Chlorophyll-a samples collected by CMSWS in 2018 were below 40 ug/l. Figures 8 and 9
provide a comparison of fecal coliform data indicating improvement over time.

Figure 8: Annual Average Chlorophyll-a on Lake Wylie (State Standard = 40 ug/l)

Figure 9: Annual Avg. Chlorophyll-a on Lake Wylie Coves, Main Stem & Tributaries

0
5
10
15
20
25
Chlorophyll-a (ug/L)Lake Wylie -Chlorophyll-a Annual Average (State Standard = 40
ug/L)
Average
0
5
10
15
20
25
30
35
40
19941995199619971998199920002001200220032004200520062007200820092010201120122013201420152016201720182019CHL-a ug/LLake Wylie -Chlorophyl-a Annual Average for Lake, Main Stem
and Coves
Cove
Main
Trib
32

3.4 Mercury Monitoring Statewide

As stated in sub-section 9.5.3 of the Storm Water Plan, the State did not include an MS4 NPDES
WLA for mercury in their statewide TMDL; therefore, an analysis of mercury data is not
included in this document. Also for this reason, this document does not include compliance
measures for this TMDL.

3.5 Effectiveness of BMPs Based on Data Analysis

Based on the above described assessments of data collected in the TMDL watersheds, a general
improvement in water quality is identified; therefore, it is determined that the current BMPs are
effective at identifying and eliminating pollution sources in compliance with TMDL
requirements and that these BMPs will continue to be implemented in FY2020. Additional
structural and/or non-structural BMPs will be implemented as described in Section 4 to further
enhance TMDL compliance.

Section 4: Additional BMP Measures

As required by Permit No. NCS000395, CMSWS is continuing to evaluate the effectiveness of
the existing structural and/or non-structural BMPs described in the previous section and identify
and implement additional BMPs as necessary to effectively address impaired waters. The
following subsections describe the additional BMPs implemented in FY2019, as well as those
planned for implementation in 2019 along with an implementation timeline, and a brief
explanation as to how these additional BMPs will address impaired waters.

4.1 Additional BMPs Implemented for the Rocky River TMDL in FY2019

During FY2019, the following additional activities were completed to reduce fecal coliform
bacteria levels and enhance water quality in the Rocky River watershed:
1. Monthly water quality monitoring, including sampling for fecal coliform bacteria,
continued at site MY1B (West Branch of the Rocky River at River Ford Drive) located
upstream of the TMDL watershed in Mecklenburg County. No exceedances of water
quality standards were detected . No pollution sources were identified as a result of this
monitoring.
2. On December 15, 2018, Health Department records were reviewed and no failed septic
systems were identified.
3. On October 24, 2018, the four (4) major outfalls in the Rocky River TMDL watershed in
Mecklenburg County were inspected. No dry weather flows or pollution sources were
detected.
4. Design plans are under development for the restoration of a section of the Rocky River in
the TMDL water in Mecklenburg County.

4.2 Additional BMPs Implemented for the Goose Creek TMDL in FY2019

During FY2019, the following additional activities were completed to reduce fecal coliform
bacteria levels and enhance water quality in the Goose Creek watershed:
33

1. Routine fixed interval monitoring was conducted monthly at sites MY-9 (Goose Creek –
Stevens Mill Road) and MY-14 (Duck Creek – Tara Oaks Lane). Monthly samples were
analyzed for 16 parameters including fecal coliform, E. Coli, and Enterococcus bacteria.
Monitoring results are described in Section 3.2.
2. Beginning on November 1, 2018 and concluding on May 16, 2019, extensive monitoring
for fecal coliform bacteria was performed throughout the Goose Creek watershed during
stream walk activities. No pollution sources were detected.
3. On December 15, 2018, Health Department records were reviewed and no failed septic
systems were identified.

4.3 Additional BMPs to be Implemented in FY2020

During FY2020, the following additional BMPs will be implemented in the Rocky River Goose
Creek watersheds to reduce fecal coliform bacteria levels and enhance water quality:
1. Routine fixed interval monitoring will continue to be performed monthly at MY-9 on
Goose Creek at Stevens Mill Road, MY-14 on Duck Creek at Tara Oaks Lane, and at
MY1B located upstream of the Rocky River TMDL watershed. Monthly samples will be
analyzed for 16 parameters including fecal coliform, E. Coli, and Enterococcus bacteria.
Exceedances of established water quality watch and action levels will be identified and
follow up actions conducted as necessary for the identification and elimination of
pollution sources.
2. By June 30, 2020, CMSWS will complete a review of Health Department records to
determine where failed septic systems have been identified in both the Rocky River and
Goose Creek TMDL watersheds. Follow up inspections and monitoring will be
performed as necessary to ensure the elimination of sources of fecal coliform bacteria
associated with failed septic systems thereby addressing impaired waters.
3. By June 30, 2020, major outfalls will be inspected in the Rocky River TMDL watershed.
Dry weather flows will be identified and pollution sources eliminated thereby addressing
impaired waters.
4. In November 2019, design and permitting will be completed for the restoration of a 2
mile section of the Rocky River. Currently, the Rocky River is severely eroded by storm
water flows that eat away at the stream banks. The restoration project will stabilize the
stream banks to reduce erosion and improve water quality in the creek.
5. By May 2020, construction will be completed on the restoration of a 2.3 miles section of
Stevens Creek in the Goose Creek TMDL watershed. Currently, Stevens Creek is
severely eroded by storm water flows that eat away at the stream banks. The restoration
project will stabilize the stream banks to reduce erosion and improve water quality in the
creek.

Section 5: Tracking and Reporting Success

CMSWS will document all activities completed for the identification and elimination of
pollution sources in the TMDL watersheds, including all inspections conducted and corrective
actions implemented. All confirmed pollution sources will be mapped in GIS and where
possible pollutant loads will be estimated. This data will be tracked over time as a measure of
the success of program activities.
34

Section 6: TMDL Reporting

This report fulfills the SWQMPP TMDL reporting requirement by providing a summary of the
following:
1. Description of water quality restoration activities completed during the past fiscal year.
2. Description of water quality restoration activities expected to occur next fiscal year.