WQCSD0030_CEI Response_20191004

Town of Woodland
October 4, 2019
Mr. Zach Thomas
NC Department of Environmental Quality
Division of Water Resources
Raleigh Regional Office
3800 Barrett Dr.
Raleigh, NC 27609
Dear Sir:
PO Box 297
123 E. Main Street
Woodland, NC 27897
Phone: [phone]
Fax: [phone]
woodfa nc@mcfmcom
www towna} fzwgdlandnc.conc
VJ15� C.5 DDOS 0
NC Dept OfEnvironmental QualitN
OCT - 7 2n19
Raleigh Regional office
Please find attached copy of SOP for Woodland Public Works Department. This was
approved by the Woodland Town Board at their regular board meeting on October 3,
2019. I hope this is sufficient to answer the concern noted on #4, page 2 of your August
15, 2019 letter of inspection report. If you have additional concerns please do not hesitate
to call 252-587-7161 or write to P.O. Box 297, Woodland, NC 27897.
Sincere y,
M� assiter, R.C.
Woodland Public Works Dept.

NC Dept of Environmental Qualiq
CLr - r 2019
Raleigh Regional Office
Standard Operating Procedures for
Woodland Public Works
Department
Water/Wastewater/Town Streets/Sidewalks/Upkeep of Cemetery(s) and All
town property

Table of Content
1. Introduction
2. Water
3. Water Samples
4. Filling out Bac-T and Paperwork
5. Hydrant Flushing
6. Woodland Hydrant Flushing Schedule
7. Water Reports
8. Wastewater
9. Lift Stations
10. High Priority Lines
11. Fats, Oils and Grease
12-13. Fats, Oils and Grease Letter
14. Wastewater Right of Ways
15. Wastewater Reports
16. Other Public Works Responsibilities

Introduction:
The Public Works Department is scheduled to begin work at 7am, Monday
thru Friday, Lunch is normally between 12noon-1:00pm (time depends on
work situation/task), off duty at 4pm. Weekend work rounds(Saturday and
Sunday) are done by a rotating schedule among staff. Generally, weekend
rounds take an hour to hour and half if emergencies arise they are dealt with
per situation, sometimes requiring after hour work.

Water:
There are 2 wells one located in George on Dean's Trail. The other new well
will be located on Linden (HWY 35). The well meters are to be read each
day and recorded daily. Daily work sheets are to be kept in each well house.
Any problems are to be noted on the worksheet and supervisor and/or ORC
to be notified. Samples are to be taken for Chlorine Residual and recorded
on worksheet. This report is to be kept in the vehicle normally driven or in
well house. The water tank is located on Oak St, capacity is 100,000 gallons
with 70,000 gallon stand pipe. There is an exterior gauge on tank that works
in reverse. When gauge is at bottom of tank, tank is full. When gauge is at
top of tank, tank is empty. The desired fill is more than 75% or more full.
We have approximately 300 water meters (Auto Read) that must be read
each monthly, generally around the 18`h of each month. They are read by
wand touch.
Top priority is given to repairing leaks —the silent thief. If one section of
line is a continuous problem, consider replacing that section with a new line
(PVC or D.I).

Water_ Samples:
Bac-T samples are to be taken twice each month, one the first hald of the
month and the other taken the second half of the month. Samples are to be
taken in bottles provided by the Northampton County Health Department
Lab, in Jackson, NC. All samples that are tested are to be taken to the Lab on
the same day.
If you receive notice of a bad Bac-T sample, immediately take an upstream,
downstream and one at the former location that was bad and take to lab in
Jackson, 252-534-5841 ext. 636. Then notify all water users to boil their
water(Boil Water Notice) until water has been declared void of any
contamination. Notify NCDENR of procedures you have taken. If samples
taken are all good, issue a notice to discontinue the Boil Water Notice. If
sample continue to be bad, notify NCDENR, increase Chlorine and flush
hydrants. Take samples again at least five and have tested. Continue to keep
NCDENR informed. Keep all correspondence concerning water samples on
file for ten years. Daily bench sheets of water pumped and total chlorine
residual are to be kept as well.
All other water samples are to be taken by ORC in original containers that
come from Environment 1, most all of the containers need to be iced upon
completion of sample pulling. Immediately upon completion they are to be
transported to the lab located in Greenville, NC on Oakmont St. Phone
Number is 252-756-6208. Samples to be taken include V.O.C's, S.O.C's,
Lead and Copper and any special samples requested as per water permit.

Fillina out Bact T Test and Pa erwork
*Must be done twice a month, first one on the first Monday of the month_ Second one to
follow two weeks after.
**ALL HIGHLIGHTED PARTS ON THE EXAMPLE FORM MUST BE FILLED
OUT!!
*All samples must not be taken before 8:30AM.
1. Distribution System Box: Check Box
2. Location Code: This is the code of numbers that correspond with the water
sample site found on the calendar on front of red book that is needed for that day.
Example. 001-Town Shop. See below of Location Codes.
3. Tap Location: This is always Inside faucet
4. Street Address: this is physical address where sample of location code is
"pulled." See below. Match Location code up with address.
5. City: Always Woodland
6. Sample Point: Routine Original (RTOR): Check Box,
7. Collected by: Your name. Doesn't have to be ORC
8. Date: Date that sample was taken(should be current date)
9. Time: Time sample was taken. Don't forget A.M or P.M
10. Disinfectant Used: Will always be Sodium Hypochlorite
11. Total Chlorine Residual (Chloramines): Packet that says, "Total" in testing
kit. HINT**this number is generally higher than the Free Chlorine Reading!
12. Free Chlorine Residual (Chlorine): Packet that says, "Free" in testing kit.
**#I I and 12: Free reading is just like taking a regular water sample. And Total
is just like taking a regular sample just with different package solution. Make
sure you do not get them mixed up.
Location Codes and Addresses:
001-Town Shop-300 Spruce Street
002-Fire Department- 205 Spruce Street
003-Town Hall- 123 East Main Street
004-Grapevine- 109 East Main Street
005-Duck Thru422 West Main Street
006- Post Office- 106 West Main Street
M01-Myrtle Street- 209 Myrtle Street
M02-Hickory
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Hydrants Flushed:
Follow the Standard Operating Procedure per Hydrant Flushing. Make sure
to read in detail.
4C

Woodland Hydrant Flushing Schedule
Effective April 2018, The Woodland Public Works Department will flush
hydrants each April, August and December of each year. Each hydrant is to be flushed
with the hydrant opened completely and discharging from a 2 and '/2 inch outlet. The flow
is to continue for at least one minute or until the water is flowing clear and checked in a
white background container (cup/glass). Hydrants should be discharged in a direction so
as not to cause traffic problems or ponding of water. The water tank will have to be
checked periodically to insure the water supply remains sufficient for the town's use. The
ORC will be in charge of the flushing program. Pedestrians have the right-of-way, so if a
person is walking down the street or sidewalk it may be necessary to cut off the water
flow until the person has passed and then resume the water check. A record of the
flushing is to be made and kept on file. Any hydrant found to be defective is to be noted
and Public Works Director is to be made aware of defective hydrant, giving hydrant
number and location. Always wear appropriate clothing including boots. Remember no
one thing will improve the quality of our drinking water more than a good flushing
program. There should always
be at least two people performing the flushing. On dead end lines and water lines that
have a low or no flow should be flushed more often at least once every sixty days. There
will be times when you may be asked, "Why are you wasting water?" Take the time to
explain to them the importance of flushing.
M.E.Lassister
ORC/ Town of Woodland

Water Reports:
Monthly reports of water pumped form DENR 3396A and Chlorine form must be filled
out completely and mailed so they will be in Raleigh by the 10"' of the month following
the month reported.
**It is the responsibility of the Public Works employees to chech for water leaks and
report them to the supervisor and or ORC.

Wastewater:
The Wastewater Treatment Plant is located 2.5 miles from Woodland, NC
on Jameson Ave. There are two lagoons; the primary lagoon on left is a 6
acre lagoon. The one on the right is the final lagoon and consist of 4 acres.
The spray field consists of 10 spray fields of 5.2 acres. There are five
monitoring wells located within the 53 acre spray field. The grates in the wet
well are to be cleaned daily and contents placed in container on site for
proper disposal. Before spraying check Peak Time schedule, copy attached
to circuit panel. Do NOT spray during Peak Time unless specifically
instructed too by ORC. The effluent is treated with Chlorine and should have
a residual of .5 of greater. Effluent sprayed on spray fields must be recorded
daily and either kept in truck or in Wastewater building. No spray field
should be sprayed for more than 40 minutes each field.
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Lift Stations:
There are 4 lift stations.
41 is the main lift station located on N. Chestnut St and has a permanent
generator. All the Woodland wastewater comes to this lift station before
being pumped to the wastewater plant on Jameson Ave by 2-25hp pumps. At
the site of Lift Station #1 there is a bar screen that is to be cleaned daily and
all contents that come out of screening area are to be placed in the barrels
that are on site. The pump hours and gallons pumped are to be recorded
daily and kept in the pump house.
#2 Lift Station is located on Cherry St across from the Duck Thru gas
station. Keep record of pumped hours. Check emergency alarm each day.
#3 Lift Station is located on Magnolia Street and used very little. Only one
house is on the line.
#4 Lift Station is located on Olive Street. Keep records of pumped hours.
All lift stations are to be checked daily and emergency response system
checked daily. All lift stations wet wells are to be cleaned at least 4 times per
year with record being kept of date, amount of debris removed.
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High Priority Lines:
There are two high priority sewer lines within the Town of Woodland. Each
are flinch sewer lines. One is near the Community Park Shelter building that
crosses over the canal towards the Cemetery. The other one is near Lift
Station #2, on the corner of Cherry Street and Main Street. The two locations
are to be inspected each month to see that there are no problems such as
leaking, bolts rusted, cracks, etc. There is a spreadsheet that is in a binder
that stays in the work truck (blue binder) to mark the date and condition of
the line.
i

Fats, Oils and Grease:
Also known as FOG, this information is to be sent to each resident and
business two times per year by foot. This is handed out in a effort to reduce
grease in our sewer system.
See Attachment on FOG.
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Town of Woodland
Fats, Oil and Grease (FOG)
Please take a moment to read this notification. It can save you some money and some
trouble with your sewer lines.
Is fat, oil and grease (FOG) a problem?
YES! Fats, oil and grease (FOG) do not mix with water and has a tendency to separate from a
liquid solution. When fats, oil and grease are poured down the drain, it sticks to the inside of the
sewer pipe walls, creating a buildup that restricts the water flow. This problem requires the pipes
to be cleaned more frequently, causes pipes to be replaced sooner than expected, and causes
blockages that can result in sewer overflows.
How does fats, oil and grease (FOG) create a sewer blockage?
FOG in a warm liquid form may appear to be harmless since it flows easily down the drain.
However, as the liquid cools, the FOG solidifies and floats to the top of the other liquid inside
the sewer pipes. The layer of FOG sticks to the inside of the sewer pipes, and over time, the flow
of wastewater becomes restricted and causes backups or overflows.
What products contain fats, oil and/or grease (FOG)?
FOG are natural byproducts of the cooking and food preparation process. Common sources
include food scraps, meat fats, cooking oils, lard, baked goods, salad dressings, sauces,
marinades, dairy products, shortening, butter and margarine.
What can I do to keep fats, oil and grease (FOG) out of the sewer and help prevent a grease
related sewer overflow from occurring at my house or on my street?
EVERYONE plays an important role in preventing FOG from damaging our sewer system. The
following easy tips can help prevent a sewer overflow in your home or neighborhood.
I. FOG should NEVER be poured down the sink. Sink drains and garbage disposals are not
designed to properly handle these materials.
2. Before washing, scrape and wipe dry pots, pans and dishes with paper towels and dispose
of these materials in the trash can.
3. Pour FOG into a disposable container, such as an empty jar or coffee can. DO NOT use
cheap paper or plastic containers to store hot FOG, as these may melt or burn through,
causing burns or damage to property. Once the liquid has cooled off and solidified, place
the lid on the container and place it in the trash can.
4. Avoid relying on the garbage disposal to get rid of food scraps. The garbage disposal
chops up food into small pieces, but can still cause blockages in the pipe. Use sink
strainers to catch food items, and then empty the strainer into the trash can.
i.1

Why is it important to properly dispose of FOG?
Sewer system maintenance in neighborhoods that experience sewer blockages and backups due
to FOG is expensive and can contribute to the amount that customers pay for service. A sewer
blockage or backup can also result in expensive repairs to the home.
Special note for restaurants and residents with a food preparation license or any
establishment handling and preparing food:
You MUST have a grease trap or interceptor installed to keep FOG out of the sewer system, and
it must be cleaned frequently. Failure to do so may result in fines and/or water disconnection.
Never put solid scraps into a grease trap or interceptor. Routine, sometimes even daily,
maintenance is the key to prevent sewer blockages. Remember that grease dissolving products
simply pass grease further down the pipes where they can still form a clog. Hot flushing of a
grease trap or interceptor is prohibited as well. FOG leave a trail that can be traced back to the
establishment. The Town of Murfreesboro has the right to inspect your grease trap or interceptor
and your maintenance records at any given time during normal business hours.
With your help, we can help keep fats, oil, and grease out of our sewer system, which will
help to keep your/our operating costs down.
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Wastewater Right of Ways:
All right of ways are to be cut and walked at least twice per year.
Wastewater overflows are handled per Sewer Overflow S.O.P. While
checking wastewater right of ways, all sewer manholes need to be checked
and cleaned twice per year as well.
up

Wastewater Reports:
Must be in Raleigh by the last day of the month after the month being
reported.
Form NDAR-1-Wastewater sprayed on spray fields to include volume
applied, time irrigated, daily loading, maximum hourly loading, monthly
loading and 12 month floating total.
Form NDMR 10-13-For Wastewater from Lift Station #1.
Form GW-59-Must be filled out on yellow paper. Submitted 3 times a year
(Feb, June and October)
Form GW-59A-Any exceed for the last two years.
All waste water samples are analyzed by Environment 1 in Greenville, NC.
711

Other Public Works Responsibilities:
-Each Friday the Public Works will check the fluids of any vehicle used that
week to include: Ford F150, Dump truck, tractors, generators, lawn mowers,
weed eaters, and any other motorized device. Vehicles that have a history of
use are to be checked more often.
-Develop Inventory of all replacement, spare, repair parts as to size, number,
description, vender, including water and wastewater parts and repair clamps,
meters, pumps, washers, etc.
-Graveyard Care: The Public Works Dept will cut the cemeteries so as to
keep them looking good and showing proper respect for those that are
resting. Be careful not to cut when wet to prevent leaving ruts if possible.
All trash is to be picked up and premises kept clean.
Canal Mowing: Use with side mower not less than 2 times per year, more
often if time permits.
Limbs and Leave Removal: To be collected as work schedule permits but
not less than 2 times a month.
Mosquito Spraying: Bio Mist spray as needed. Records of spraying need to
be kept, time and of miles traveled.
Street, Curbs and Gutters: Clean when time permits, when storm leaves
limbs and leave and other debris on them.
Flags and Christmas Decorations: Put each out based on the holiday and
occasion.
Cutting Residential and Vacant Lots: cut by bush hogs or mower in
according with town ordinances and request of town.
Ditches: Clean as time permits.
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