HomeMy WebLinkAbout2020.02.10_CCO.p21_GAC-BottledWater&FiltrationOfferLetter
The Chemours Company
Fayetteville Works
22828 NC Highway 87 W
Fayetteville, NC 28306
2_GAC Offer/Bottled Water
2219.38876.1193
02/10/2020
Floyd & Karen B Lozenzo
6801 CHICKENFOOT RD
ST PAULS, NC 28384
RE: Bottled Water and GAC Treatment System Offer Letter for 6801 CHICKENFOOT RD
Dear Owner/Resident/Tenant:
Since early September 2017, Chemours—in consultation and cooperation with the North Carolina Department of
Environmental Quality (NCDEQ)—has been conducting a well sampling program in the vicinity of the Fayetteville Works
facility. Chemours entered into a Consent Order with NCDEQ and Cape Fear River Watch, which was approved by the
Superior Court for Bladen County on February 25, 2019.
The concentration of HFPO-Dimer Acid (also known as GenX, a type of per- and polyfluoroalkyl substance [PFAS]) in the
drinking water sample for 6801 CHICKENFOOT RD was greater than or equal to 140 ng/L, North Carolina’s provisional health
goal for drinking water. Based on this result, Chemours will install a whole house filtration system (i.e., granular activated
carbon [GAC] water treatment system), or alternatively, you may choose to have reverse osmosis (RO) treatment systems
installed at all drinking water sources for this location to treat drinking water, per the Consent Order. Bottled water was
delivered with this letter to provide drinking water for this location until bottled water delivery service is set up and a drinking
water treatment system is installed.
What You Need to Know
This residence qualifies for a bottled water delivery service and the installation of a GAC treatment system or RO system
based on lab complete results. These results will be sent to you once we receive them from the laboratory.
GAC systems use carbon to remove contaminants from water (see attachment). The GAC systems Chemours is installing
include two carbon filtration canisters housed in a 6 x 8 foot pre-manufactured shed. The first tank removes the PFAS and the
second tank acts as the backup. As the well water is pumped through the tanks the PFAS stick to the activated carbon
granules, removing them from the water. The clean water is then distributed to the residence for use. If you do not want a
GAC system installed, you may ask that RO treatment systems be installed instead (see attachment).
Chemours will set up a bottled water delivery service for this location and pay to have up to 15 gallons of water delivered per
week until the GAC or RO system is installed and operational. Supplemental water is available for pick up at the Fayetteville
works facility. Instructions for the supplemental water program are on the back of this letter. Information regarding the
drinking water program and options for treatment systems are included with this letter.
What You Need to Do
Please call 910.678.1101 to have GAC or RO treatment systems installed. Leave a message with your name, phone number,
and the address on this letter and a team member will return your call as quickly as possible. Owners must authorize
installation of GAC or RO systems.
Our Commitment
We are sorry for any inconvenience this has caused. This letter was sent to your attorney if our records indicate an attorney is
representing you in this matter.
Sincerely,
Brian Long, Plant Manager
Chemours – Fayetteville Works
Attachments:
Drinking Water Program Overview
Granular Activated Carbon Treatment System Overview
Reverse Osmosis Treatment System Overview
2_GAC Offer/Bottled Water Page 2
2219.38876.1193
Supplemental Bottled Water Program
Supplemental water can be picked up from the Fayetteville Works plant if you do not receive your scheduled delivery for any
reason. Please note the following regarding water pick-up:
Water can be picked up from 2:00 to 6:00 p.m. every Monday and 8:00 to 10:00 a.m. every Saturday, excluding
holidays.
You must have this letter with you as the barcode is specific to your address. Copies of this letter will not be
accepted.
A maximum of two cases of supplemental water are allowed per week (each case has six, one-gallon bottles).
Supplemental water is not intended to be used as a routine weekly supply.
Park near the plant’s main gate entrance (directions below). The attendant will scan the barcode sticker at the top of
this letter and give you up to two cases of water.
Directions to Chemours Fayetteville Works:
22828 NC 87 Hwy, Fayetteville, NC 28306
Turn onto the plant where County Line Road meets NC 87 Hwy.
Travel about 1 mile - road will bend to the right.
Take a right and continue straight.
Pass the sign pointing to Chemours and continue straight until you reach the Administration Building.
Pass the Administration Building and turn left to the Main Guardhouse.
Address: 6801 CHICKENFOOT RD
Sample Name: FAY-D-6801CHKFT-W1-1-021618
Sample Date: 02/16/2018
Laboratory: TAL-DEN
2219.38876.1193
What to Check
The preliminary laboratory results for this residence are presented in the table below. Compare your
preliminary laboratory results to the criteria to determine if your residence is eligible for a filtration
system. Criteria include:
GT140 which means greater than or equal to 140 ng/L for HFPO Dimer Acid/GenX (140 ng/L is the
same as 0.14 ug/L and 140 ppt)
GT70 which means greater than or equal to 70 ng/L for combined PFAS (70 ng/L is the same as
0.07 ug/L and 70 ppt)
GT10 which means greater than or equal to 10 ng/L for one PFAS (10 ng/L is 0.01 ug/L and 10 ppt)
If the laboratory results are greater than or equal to 70 ng/L for combined PFAS or greater than or equal
to 10 ng/L for one PFAS, then you are eligible for reverse osmosis filtration systems.
If the laboratory results are greater than or equal to 140 ng/L for HFPO Dimer Acid/GenX, then you are
eligible for a granular activated carbon (GAC) filtration system.
The table below provides preliminary laboratory results. Results are presented in nanograms per liter
(ng/L) and micrograms per liter (ug/L) because laboratories report results in different units. Chemours
will send the certified laboratory results report for this residence once received from the laboratory.
Preliminary Laboratory Results
Analyte CAS Number Results (ug/l) Results (ng/l) Detected CO Criteria
Hfpo Dimer Acid 13252-13-6 0.15 150 Yes GT140
PEPA 267239-61-2 0.080 80 Yes GT10
Perfluoroheptan
oic Acid
375-85-9 0.0048 4.8 Yes
PFECA-G 801212-59-9 < 0.0020 < 2 No
PFESA-BP1 29311-67-9 < 0.0020 < 2 No
PFESA-BP2 749836-20-2 0.019 19 Yes GT10
PFMOAA 674-13-5 0.024 24 Yes GT10
PFO2HxA 39492-88-1 0.054 54 Yes GT10
PFO3OA 39492-89-2 0.0051 5.1 Yes
PFO4DA 39492-90-5 0.0029 2.9 Yes
PFO5DA 39492-91-6 < 0.0020 < 2 No
PMPA 13140-29-9 0.35 350 Yes GT10
Combined PFAS PTC_000230 0.6898 689.8 Yes GT70
CO Eligibility: GAC
Drinking Water Program Overview
Consent Order
Since early September 2017, Chemours—in
consultation and cooperation with the North Carolina
Department of Environmental Quality (NCDEQ)—
has been conducting a residential well sampling
program in the vicinity of the Fayetteville Works
facility.
The Court approved the Consent Order between
Chemours, NCDEQ and the Cape Fear River Watch
on February 25, 2019. Per the Consent Order,
Chemours will reduce air emissions, provide
alternative drinking water to qualifying residents,
conduct additional investigations, and release
investigation results to the public.
Drinking Water Program
Chemours is sampling well
water to determine if per- and
polyfluoroalkyl substances (PFAS)
in the water are equal to or above
the levels agreed to in the
Consent Order. PFAS are man-made chemicals
used in many different critical industry applications.
HFPO-Dimer Acid (GenX) is a type of PFAS. If the
result from the water at your residence is greater
than or equal to any of the levels presented below,
Chemours will replace your drinking water with one
of the three replacement water options explained
to the right.
140 ng/L is the same as 0.14 ug/L and 140 ppt
Replacement Water Options
Chemours is offering three options to remove PFAS
from drinking water:
Connecting the home to
public water supply (if
NCDEQ determines it is cost
feasible) for wells with GenX
results greater than or equal
to 140 ng/L (140 ng/L is the
same as 0.14 ug/L and 140
ppt)
Installing and maintaining a granular activated
carbon (GAC) whole-house filtration system
outside the home or reverse osmosis systems
installed at drinking water sources for wells with
GenX results greater than or equal to 140 ng/L
Installing and maintaining a reverse osmosis
drinking water treatment system on up to 3 taps
for wells with PFAS results greater than or equal
to 10 ng/L (individual) or 70 ng/L (combined)
Chemours will maintain the water filtration systems
for a minimum of 20 years. In addition, we will
provide bottled drinking water to you until your
permanent replacement option is in place. Although
no standards have been established for other PFAS,
Chemours has agreed to provide bottled water for
residences with these very low PFAS levels.
For More Information
See NCDEQ’s August 2019 Community Update:
https://files.nc.gov/ncdeq/GenX/Community-Update-Aug2019-print.pdf or go
to the Fayetteville Works website:
https://www.chemours.com/Fayetteville-Works/en-us/c3-dimer-acid/water-well-sampling-program/index.html
HFPO-DA
(GenX) 140 ng/L
Combined PFAS
70 ng/L
Individual PFAS
10 ng/L
Questions? 910.678.1101
Your questions are important to us. Please leave a
detailed message including your name, phone number,
and address. A team member will return your call as
quickly as possible.
Granular Activated Carbon Treatment System Overview
GAC System Overview
Chemours will pay to install and maintain a granular
activated carbon (GAC) system for residences with
HFPO-Dimer Acid PFAS (GenX is a type of PFAS)
greater than or equal to 140 ng/L (140 ng/L is the
same as 0.14 ug/L and 140 ppt). Alternatively, you
can select reverse osmosis systems to be installed
at all drinking water sources to treat drinking water in
place of a whole house filtration system (GAC). See
the reverse osmosis fact sheet for more information.
GAC filtration systems remove
chemicals, including per- and
polyfluoroalkyl substances
(PFAS), from drinking water. The
GAC systems Chemours is using
are installed in sheds outside the
residence. The 6 by 8 foot sheds are pre-built to meet
current building codes, and have reinforced walls and
low-maintenance aluminum roofs and siding.
How the System Works
GAC systems effectively remove
PFAS contaminants from water
using carbon. The systems
Chemours is installing have two
carbon-filled tanks. The first tank
removes the PFAS and the second
tank provides backup filtration. As the well water is
pumped through the tanks, the PFAS stick to the
activated carbon granules and are removed from
the water. The clean water is then distributed to the
residence for use as drinking water. To ensure the
system is working, Chemours will sample the water
after the system is installed and provide bottled
water until sample results show the system is
effectively removing PFAS from the water.
Installation Process
Installing a GAC system takes
approximately four to six weeks
depending on access and
contractor availability. Local,
licensed plumbers and
electricians will install the
systems and Chemours’
representatives will monitor the
installation. To have a system
installed: Call 910.678.1101
Leave a message with your name, phone
number, and street address.
A Chemours representative will return your call
as quickly as possible.
System Maintenance
Chemours will maintain your system for a minimum
of 20 years. Maintenance will include replacing the
carbon filters in the system as needed and
responding to any other issues. A team member is
available 24/7 to address any non-routine system
issues and a licensed plumber is on-call for
emergencies.
For More Information
For more information, see the USEPA’s Citizen’s Guide to Activated Carbon Treatment:
https://www.epa.gov/sites/production/files/2015-04/documents/a_citizens_guide_to_activated_carbon_treatment.pdf
Questions? 910.678.1101
Your questions are important to us. Please leave a
detailed message including your name, phone
number, and address. A team member will return
your call as quickly as possible.
Reverse Osmosis Treatment System Overview
Consent Order
Chemours will pay to install and maintain up to 3
reverse osmosis systems in residences with per- and
polyfluoroalkyl substances (PFAS) results greater than
or equal to 10 ng/L (individual) or 70 ng/L (combined).
Reverse osmosis drinking water
treatment systems remove PFAS
from drinking water. These systems
are installed under kitchen and
bathroom sinks to treat the water
from those locations. Chemours will
maintain the systems for a minimum of 20 years.
Residences with GenX (a type of PFAS) results greater
than or equal to 140 ng/L may choose to have
Chemours install more than 3 reverse osmosis
systems rather than a whole house granular activated
carbon (GAC) system, per the Consent Order.
10 ng/L is the same as 0.10 ug/L
and 10 ppt;
70 ng/L is the same as 0.70 ug/L
and 70 ppt;
140 ng/L is the same as 0.14 ug/L
and 140 ppt.
How the System Works
Reverse osmosis systems
effectively remove PFAS from
drinking water. The treatment
systems are installed under kitchen
and bathroom sinks. As the water passes through the
system a membrane removes PFAS from the water.
Each system will provide up to 50 gallons of filtered
water per day for use as drinking water.
Installation Process
An authorized technician from
Advanced Water Systems Group
(AWS) will install the reverse
osmosis drinking water treatment
system. For your safety, all
technicians will wear AWS-Kinetico badges and
uniforms and drive AWS-Kinetico vans. Installations
only takes a few hours. Please ensure all domestic
animals are secured during the installation process.
To have a system installed, call 910.678.1101. Leave
a message with your name, phone number, and street
address. After speaking to you and receiving your
permission, Chemours will send your information to
AWS and they will call you to schedule an in-home
visit and the installation.
System Maintenance
The systems’ filters and membrane will need to be
replaced occasionally. When your systems are
installed AWS will provide instructions on how to
determine when the system needs maintenance.
They will also provide you a phone number to call
when your filters need replaced.
For More Information
For more information about the system, please see the following websites:
https://www.kinetico.com/drinking-water-filtration-systems/kinetico-k5-drinking-water-station/
https://www.wqa.org/find-products/ctl/detail/mid/1054/cid/kinetico_incorporate/sid/5/keyword/kinetico
Questions? 910.678.1101
Your questions are important to us. Please leave a detailed
message including your name, phone number, and
address. A team member will return your call as quickly as
possible.