MO-9396_40842_G_C_20181001_Emails with Mecklenburg County

Beverly, Trudy
From: Beverly, Trudy
Sent: Monday, October 1, 2018 9:57 AM
To: 'Morris, Brett L.'
Subject: RE: [External] Fw: Home Heating Oil Tanks — 1012 Dudley Drive, Charlotte NC 28205
Mr. Fagan did not want to conduct any other cleanup than surficial issues at this time. The site will be listed in the UST
inventory as unknown risk. The tank has not been drained. Mr. Fagan was notified that this could happen again if there
was still product left in the tank. I asked him and the renter to let me know if addition issues resulted in the future. The
renter emailed me while I was on leave that there was still surficial soil under their deck that had not been addressed. I
emailed Mr. Fagan this morning asking about any soil cleanup under the deck.
Trudy
From: Morris, Brett L. [mailto:[e-mail]]
Sent: Monday, October 1, 2018 7:41 AM
To: Beverly, Trudy <[e-mail]>
Subject: RE: [External] Fw: Home Heating Oil Tanks — 1012 Dudley Drive, Charlotte NC 28205
Thanks Trudy. Do you know if he pumped the tank? Might just be a band -aid fix.
Please tell us about your most recent experience with Mecklenburg County Groundwater and Wastewater
Services at this link: GWS. Thank you.
Brett Morris, L.G.
Hydrogeologist
Mecklenburg County Government
Groundwater and Wastewater Services
700 North Tryon Street
Charlotte, NC 28202
GWS Phone: [phone]
GWS Fax: [phone]
Direct Line: 980.314.1648
Cell Phone: [phone]
[e-mail]
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From: Beverly, Trudy <[e-mail]>
Sent: Monday, October 1, 2018 7:24 AM
To: Morris, Brett L. <[e-mail]>
Cc: Taraban, Ron <[e-mail]>
Subject: FW: [External] Fw: Home Heating Oil Tanks — 1012 Dudley Drive, Charlotte NC 28205

CAUTION: This email originated from outside of the organization. Do not click links or open attachments unless you
recognize the sender and know the content is safe.
Hey Brett,
I'm back from vacation. The property owner sent in the following cleanup documentation for 1012 Dudley Drive. He
does not want to remove the tank at this time.
Trudy
Trudy Beverly, L.G.
Hydrogeologist, Division of Waste Management
North Carolina Department of Environment Quality
Underground Storage Tanks Section
Corrective Action Branch
Mooresville Regional Office
[phone] (Office)
Trudv.Beve rly(@ncdenr.gov
EnW CoT�PorKfen7 e to ancf htm this address os subject to lhE
tVWh arofm PUW Pecords taw acid may be discbsed to third parties.
Branch's Underground Storage Tanks Website Address: https://deg.nc.gov/about/divisions/waste-management/ust
Branch's Above Ground Storage Tanks Website Address: https://deg.nc.gov/about/divisions/waste-
management/ust/ast-program
INTERACTIVE MAPS WITH DWM SITES AND PERMITTED FACILITIES:
https://deg.nc.gov/about/divisions/waste-management/waste-management-rules-data/waste-management-gis-maps
File Review Procedures:
https://deg.nc.gov/about/divisions/waste-management/ust/file-review-procedures#mooresville-regional-office
ONLINE ACCESS TO UST SECTION DOCUMENTS (Laserfiche):
https://edocs.deg.nc.gov/WasteManagement/Search.aspx
Document Submittal & UST File Names for Laserfiche Policies:
https://files.nc.gov/ncdeq/Waste%20Management/DWM/UST/Corrective%2OAction/Electronic%2ODocument%2OSubmi
ttal%20Memo%2OUpdate.pdf
https:Hf-iles.nc. gov/ncdeq/Waste%20Management/DWM/UST/Corrective%2OAction/UST%20file%20names%20for%20
Laserfiche.docx
From: Taraban, Ron
Sent: Tuesday, September 25, 2018 10:02 AM
To: Beverly, Trudy <[e-mail]>
Subject: FW: [External] Fw: Home Heating Oil Tanks — 1012 Dudley Drive, Charlotte NC 28205
From: Jeff Fagan <[e-mail]>
Sent: Monday, September 24, 2018 8:43 AM
To: Taraban, Ron <[e-mail]>
Subject: [External] Fw: Home Heating Oil Tanks — 1012 Dudley Drive, Charlotte NC 28205

Ron,
I received an out -of -the -office message from Trudy. I had been speaking with her regarding a home heating oil issue.
In her absence, can you please see the email below and then contact me to discuss.
Thank you,
Jeff Fagan
[phone]
Sent from Yahoo Mail on Android
----- Forwarded Message -----
From: "Jeff Fagan" <jefffagan yahoo.com>
To: "Beverly, Trudy" <trudy.beverly(aJ)ncdenr.gov>
Cc:
Sent: Mon, Sep 24, 2018 at 8:23 AM
Subject: Re: Home Heating Oil Tanks — 1012 Dudley Drive, Charlotte NC 28205
Trudy,
Thank you for speaking with me last week about the residential home heating oil issue at my rental property.
As per our conversation, since none of the conditions exist which would require "professional remediation" (i.e. no health
safety issues - no oil in or under the house, no oil penetrating the house's vapor barrier, no wells within 150'
(neighborhood is on city water) and no release into bodies of water like streams/rivers/ponds/lakes), we have decided
NOT to have it professionally remediated at this time. We understand that when we sell, we will either remediate it then or
disclose the release to the buyer.
That said, we did perform some of your suggestions to help improve the property.
- We raked up and removed all the loose debris (e.g. leaves, gumballs, sticks)
- We removed the mulch from the flower beds
- We removed the landscaping timbers that were lining the gravel walk
- We removed the bricks that were also lining the walk and had been in contact with oily water
- We removed the top inch or so of soil from in front of the stairs and the flower beds
- We removed pea gravel from the areas that we touched oily water
- We put down fresh topsoil, new mulch and new pea gravel.
- We replaced the landscaping timbers with brand new ones
- We put fresh top soil on the grass that was affected (and more). We didn't dig up the grass because some was still
alive. Therefore, we raked new soil on top.
Attached for documentation are some before and after pictures (see attached PDF).
- Supplies-Tripl ... we used 18 bags of top soil,10 bags of pea gravel, 9 bags of mulch and 2 landscaping timbers.
- StairsAndFlowerBed-Before Raking
- StairsAndFlowerBed-AfterRaking
- StairsAndFlowerBed-AfterSoilRemoval- 1
- StairsAndFlowerBed-AfterSoilRemoval-2
- StairsAndFlowerbed-AfterMulchAndGrave I
- FlowerBed-BeforeCleanup-1
- FlowerBed-BeforeCleanup-2
- FlowerBed-AfterSoilRemoval- 1
- FlowerBed-AfterSoilRemoval-2
- FlowerBed-AfterSoilRemoval-3

StairsAndFIowe rBed- Before Raking
Stair area before cleanup.

s _
F
r.
-27
A:

d9
StairsAndFlowerBed-AfterSoilRemoval-1
Stair area after removing the top inch or so of soil down to clay. Also removed the contaminated pea
gravel.

StairsAndFIowe rBed-AfterSoiIRemova1-2
Another pic of the stair area after removing the top inch or so of soil down to clay.
G

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StairsAndFlowerbed-AfterMulchAndGrave I
Stair area after new mulch and pea gravel put down.

FlowerBed-AfterSoiIRemova1-1

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FlowerBed-AfterMulchAndGravel-1

FlowerBedAfterMuIchAndGravel-3
Flower bed after new mulch, pea gravel and landscape timbers put down.

t
Supplies-Trip1
This was the first trip of supplies. We went back for more top soil and pea gravel.

- FlowerBed-AfterMulchAndGravel- 1
- FlowerBed-AfterMulchAndGravel-2
- FlowerBed-AfterMulchAndGravel-3 ... note new landscape timbers
- YardAfterTopsoil
Please let me know if there is anything else we should do short of having it professionally remediated.
To further document the incident, here is a recap of what we discussed when we spoke:
Our tenant called stating that they smelled a strong gas smell in the back yard. Since the home is heated by natural gas
as well as having a natural gas hot water heater, I told them to call Piedmont Natural Gas and report a strong gas smell. I
asked if they smelled it in the laundry room where the hot water heater is and they said no. I told them that if they smelled
it in the house to leave the home and not to use any light switches. A PNG emergency crew came out and thoroughly
inspected the property. They found no gas leaks in the house, under the house or in the laundry room off the patio. They
did find a small pool of oil by the deck stairs in the back yard. PNG left and the tenant gave me the update.
A few hours later, the tenant called and said the oil had floated along some water running down a pea gravel walk and into
the yard. I decided to go inspect it myself and found what the tenant described. I took some pictures. See pics named
HeatingOil-Stairs, HeatingOil-FlowerBed and HeatingOil-Yard.
I searched the Internet and found a company that does environmental cleanup and called their number. I reached an
answering service who took my information and told me someone would call. I got a call later that evening and scheduled
a meeting for the following morning. I was at the property for approximately 30 minutes and before I left, the small pool of
oil in the picture HeatingOil-Stairs had already receded and was not visible.
The following morning I met the contractor. There was no visible oil but traces in some areas. He tried to locate the tank
by poking around where I told him I saw the pool of oil and he couldn't find anything. He told me the same thing you did
about the release and said that if I wanted to hire them they would be glad to help, including using a metal detector to
locate the tank, pump it, fill it and do soil remediation.
Then I spoke with you and took the actions described above.
One last thing. Late last night I learned that the tenant received a letter from the state and that someone is coming out to
take soil samples this week. Is this standard procedure when a release is reported? If not, who made the request. As
noted above, we have chosen not to remediate at this time.
Also, why is the tenant receiving communication from the state and not me, the owner. I can't have multiple channels of
communication regarding this incident. I should be the one making decisions regarding my property as long as there
aren't health and safety risks, not the tenant. Please make sure I am the single point of contact.
To that point, can you find out who is coming out and ask them to contact me?
Please call me after your review this email. I want to make sure I understand everything correctly.
Thank you again for your help!
Sincerely,
Jeff Fagan
[phone]
On Thursday, September 20, 2018, 1:43:41 PM EDT, Beverly, Trudy <trudy.beverlyCa)ncdenr.gov> wrote

Hi Jeff,
As we discussed by phone today, we had a report of a home heating oil tank release at 1012 Dudley Drive in
Charlotte. Let me know the status of the release and any actions you have taken or plan to take to address the matter.
Below you will find some general information about home heating oil underground storage tanks:
Home heating oil underground storage tanks are not and haven't been regulated in the state of North Carolina. The UST
section only has records of those that have been reported to our agency. These reports a generally result from
notifications of contamination or tank removals at properties where parties are seeing "no further action" status. Home
heating oil tanks are non -regulated, non-commercial underground storage tanks (USTs) that are exempt from the
"technical regulations" (e.g., leak detection monitoring, corrosion protection, spill and overfill control) that apply to
regulated USTs. Even though home heating oil tanks are exempt from these technical regulations, sampling and cleanup
regulations may apply if there is a leak or spill from your tank. If there is no evidence of a release, then there is no need
to report to the UST Section. The links below provide additional information.
If a leak is discovered under the current ownership of the property, the current property owner is considered the
responsible party for clean-up. Many companies do environmental work related to underground storage tanks. Typically,
they can be found in the yellow pages of a telephone book under "Environmental Consultants." The DWM UST Section
provides a list where companies that do environmental work can provide their information. This list is called the "UST
Service Provider Listing" it is located at http://deg.nc.gov/about/divisions/waste-management/ust/service-provider-
Iisting. When choosing a company, we recommend getting several estimates and references. Site assessments and
cleanup work must be conducted under the responsible charge of a licensed geologist or professional engineer.
Please note that before you sell, transfer, or request a "No Further Action" determination for a property
that has not been remediated to below "unrestricted use" standards, you must file a Notice of Residual
Petroleum ("Notice") with the Register of Deeds in the county where the property is located (NCGS
143B-279.9 and 143B-279.11).
Underground — Heating Oil Tanks
Non -Regulated Underground Storage Tanks — Frequently Asked Questions
https://files.nc.gov/ncdeq/Waste%20Management/DWM/UST/Brochures-FAQs/Brochure-NonReg%20UST.pdf
Home Heating Oil Underground Storage Tanks — General Guidance
https://files.nc.gov/ncdegMaste%20Management/DWM/UST/Brochures-FAQs/FAQ-Home%20Heating%20UST.pdf
Non -Regulated Noncommercial Petroleum UST Systems (Underground Heating Oil Tanks) Flowchart
https://files.nc.gov/ncdeg/Waste%20Management/DWM/UST/Brochures-
FAQs/HHO%20Tank%20Flowchart%20070717.pdf
Guidelines for Site Checks, Tank Closure and Initial Response (text and figures)

**Portions that are Non -Regulated and Non -Regulated and Non -Commercial
https://deg.nc.gov/about/divisions/waste-management/ust/quidance-documents
Trudy
Tru dy Beverly,, L.G.
Hydroge oiogis t. Di uis i orr of Waste hfarragem ent
North Carolinabepartment olfEnvironmertQuaiky
Underground Stora;eTanks Section
CorrectiveAction Branch
Mo oresvdleRcounalOff kc
[phone] (Office)
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Branch's Underground Storage Tanks Website Address: https://deg.nc.gov/about/divisions/waste-management/ust
Branch's Above Ground Storage Tanks Website Address: https://deg.nc.gov/about/divisions/waste-
management/ust/ast-program
INTERACTIVE MAPS WITH DWM SITES AND PERMITTED FACILITIES:
https://deg. nc.gov/about/divisions/waste-managementlwaste-management-rules-data/waste-management-gis-maps
File Review Procedures:
https://deg.nc.gov/about/divisions/waste-managementlustlfile-review-procedures#mooresville-regional-office
ONLINE ACCESS TO UST SECTION DOCUMENTS (Laserfiche):
https://edocs.deg.nc.gov/WasteManagemenVSearch.aspx
Document Submittal & UST File Names for Laserfiche Policies:
https://files.nc.gov/ncdeg/Waste%20Management/DWM/UST/Corrective%2OAction/Electronic°/o20Document%20Submitta
1%20Memo%20UPdate.pdf
hllps://files.nc. gov/ncdeq/Waste%2OMana,gementIDWM/UST/Corrective%2OAction/UST%20file%20names%20for%2OLaserfiche.d
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