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FACILITY OPERATIONS PLAN
Waste Management of Carolinas, Inc.
East Spencer Solid Waste Transfer Station
NCDEQ Permit No. 8004T‐TRANSFER‐1995
Original Document: November 1993
Previous Revisions: March 1995, May 2002, February 2007, and February 2013
Current Document: January 30, 2018
Prepared for:
Waste Management of Carolinas, Inc.
East Spencer Transfer Station
1000 North Long Street
Town of East Spencer, Rowan County, North Carolina, 28054
Attn: Larry Becker, District Operations Manager
Phone: 980‐722‐5620
Prepared by:
Waste Management Environmental Protection
Attn: Daniel R. Moore, PG
Phone: 336‐253‐0091
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TABLE OF CONTENTS
1.0 FACILITY LOCATION AND DESCRIPTION 2
Facility Overview 2
Facility Contacts 2
Service Area & Disposal Locations 3
Waste Acceptance 3
2.0 HOURS OF OPERATION 4
3.0 EQUIPMENT 4
4.0 OPERATIONAL PROCEDURES 5
Housekeeping & Vector Control 5
Recyclable Materials 6
Record Keeping & Reporting 6
5.0 RANDOM INSPECTIONS, AND EMPLOYEE TRAINING AND CERTIFICATION 7
Random Inspections 7
Employee Training 8
Employee Certification 8
6.0 EMERGENCY RESPONSE PROCEDURE AND EQUIPMENT 8
LIST OF ATTACHMENTS
Attachment 1 – Property Deed & Associated Parcel Identification Data
Attachment 2 ‐ Facility Location Map & Site Plan
Attachment 3 ‐ Random Load Inspection Form
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1.0 FACILITY DESCRIPTION AND LOCATION
Facility Overview: East Spencer Transfer Station operates under NC Department of
Environmental Quality (DEQ), Division of Waste Management, Permit to Operate No. 8004T‐
TRANSFER‐1995, issued to Waste Management of Carolinas, Inc. The current Permit shall expire
September 2, 2018; and in accordance with Part I (12) of the permit, no later than February 2,
2018, the owner or operator must submit a request for permit renewal and must update
pertinent facility plans including, but not limited to, the facility operation, and waste screening
plans. Waste Management of Carolinas, Inc. is therefore submitting this document to meet the
requirements of this general permit condition.
The Transfer Station is located at 1000 North Long Street at the intersection of North Long Street
(S. R. 2100) and Robinson Road (S.R. 2116) within the town of East Spencer, NC in Rowan County
(Attachment 2). The facility includes approximately 3.5 acres of land within a 7‐acre property
which is encompassed by a perimeter fence. Existing buildings at the site include the transfer
station, and an office building/scale house complex. The site location plan provides the facility
layout (Attachment 2).
Water and sewer service is provided by Salisbury‐Rowan Utilities. The waste water connection is
directly into the sewer on‐site. All process water, leachate or contaminated stormwater is
collected in floor drains at the front interior of the transfer station tipping floor and at interior
front and rear floor drains in the transfer trailer loading bay. The process water flows through
an oil water separator prior to discharge to the sewer system. No storage other than the
collection system and the separator is present at the facility.
Stormwater is routed around the facility and away from transfer station bay doors to prevent
contamination. The water flows via the conveyance system and on‐site ditches to two separate
detention ponds prior to discharge.
Facility Contacts: The following individuals are the primary and secondary facility contacts:
Primary Contact: Larry Becker
District Operations Manager
Waste Management of Carolinas, Inc.
204 Balfour Quarry Road
Granite Quarry, North Carolina 28072
Phone: 980‐722‐5620
Email: lbecker@wm.com
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Secondary Contact: Dan Moore
Environmental Protection Manager
Waste Management of Carolinas, Inc.
3303 North Glenn Avenue
Winston‐Salem, NC 27105
Phone: 336‐253‐0091
Email: dmoore36@wm.com
Service Area & Disposal Locations: This facility is permitted to receive municipal solid waste
generated within Rowan, Iredell, Mecklenburg, Davie, Davidson, Randolph, Montgomery,
Stanley, and Cabarrus Counties. The facility will ensure that the origin of the waste deposited at
the transfer station is consistent with the permitted service area of the landfill facility ultimately
receiving the waste for disposal.
Municipal waste is consolidated at the transfer station for transport to and disposal at state‐
permitted municipal solid waste landfills. Waste must be transported for disposal to BFI
Charlotte Motor Speedway Landfill V located in Cabarrus County (Permit No. 1304‐MSWLF‐1992),
Uwharrie Environmental Landfill located in Montgomery County (Permit No. 6204‐MSWLF‐1995),
and/or Great Oak Landfill located in Randolph County (Permit #7607‐MSWLF‐2015).
Proposed changes to the service area and/or the disposal facility must be approved by the
Division of Waste Management.
Signs at the entrance of the site note “Municipal Solid Waste Only. No Hazardous Wastes
Accepted. Non‐hazardous special wastes (drums, sludges, liquids, etc.) will be refused or
returned at the haulers’ expense.” Waste Management approved special wastes suitable for
transfer station handing and transport may be accepted upon prior approval of the WM District
Operations Manager. The sign also states the hours of operation, permit number, and emergency
contact number.
The transfer station accepts municipal solid waste from residential, commercial, medical, and
industrial sources. No sludges, or hazardous waste are accepted for disposal.
Waste Acceptance: The facility will only accept municipal solid waste (MSW) (i.e., residential,
commercial, and industrial waste) as defined in NCGS 130A‐290 (a)(35). The following wastes, at
a minimum, will not be accepted at the facility; hazardous waste, liquid wastes, sharps not
properly packaged, regulated‐asbestos containing material as defined in 40 CFR 61, and PCB
waste as defined in 40 CFR 761. Loads that fail to meet the MSW requirements will be rejected,
documented and reported in accordance with Division of Waste Management procedures. The
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operational procedures for receipt, storage and transport of recyclable materials are outlined in
Section 4 (Operational Conditions) of this Plan.
Used tires that occasionally get collected in waste will be stored in an enclosed container for
periodic pick up and processing by a tire recycler.
In accordance with Rule 15A NCAC 13A .0505(9)(a)(b)(c), East Spencer Transfer has posted signs
at the facility entrance indicating operational procedures, hours of operation and the permit
number. Posted signs clearly state that no hazardous or liquid waste can be received. Traffic
signs and markers are provided as necessary to promote an orderly traffic pattern to and from
the discharge area and to maintain efficient operating conditions.
2.0 HOURS OF OPERATION
The transfer station may operate 10‐12 hours per day, 5.5 days a week. The operating hours may
fluctuate based on the needs of the facility, however it is anticipated that the transfer station will
be operated an average of 50‐60 hours per week. The hours stated are for the receipt of waste;
other activities pertaining to the transfer station may be conducted beyond these hours.
3.0 EQUIPMENT
Collection vehicles, transfer vehicles, bucket loaders, and/or other equipment will be utilized at
the facility for loading, hauling, and managing solid waste. Collection vehicles including front
load, side load, rear load, and roll‐off trucks, will transport waste to the transfer facility.
Following offload, refuse will be consolidated on the tipping floor where it will be loaded into
open top transfer trailers. The loading of waste and transfer trucking operation is currently
performed by a third‐party contractor to Waste Management.
A rubber‐tired bucket loader will be used to load the trucks and tamp down waste. Transfer
vehicles will typically consist of a tractor and a 53‐foot open top aluminum body trailer. Transfer
trailers will be tarped for over‐the‐road transport. No fewer than two transfer trailers will be
utilized at the transfer station. If equipment failure causes the facility to be unable to transport
the entire day's receipts of MSW to the approved disposal location, waste will be tarped and
stored in the transfer trailers. Waste may be stored on‐site, in leak proof transfer trailers, with
watertight covers, a maximum of 24 hours except that a minimal amount of waste may be stored
for a maximum of 72 hours when the facility is closed during a weekend or holiday.
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In the event of inclement winter weather, the facility will utilize the front‐end loader to keep the
entrance and turn around area clear of ice or snow. If conditions warrant, the facility will be
closed to incoming traffic. An onsite back‐up generator will be available in the event of loss of
power; however, natural light is sufficient for normal operations, so if there is a loss of power
during the day, work does not stop.
4.0 OPERATIONAL PROCEDURES
An operator will always be present at the transfer station during operational hours. The operator
is responsible for directing traffic into and out of the transfer station and is also responsible for
the movement of waste from the tipping floor into the transfer trailers.
Housekeeping & Vector Control: In order to avoid nuisance conditions the tipping floor and
transfer trailer loading area will be maintained in a clean, sanitary condition at all times. The
tipping floor and loading bay will be cleaned at least daily in accordance with this Plan.
Wastes will only be deposited on the facility’s tipping floor, or deposited directly into a waste
transfer container; and no waste will be stored on the tipping floor after operating hours. Waste
may be stored on‐site overnight as outlined above in Section 3.0 – Equipment; however, in no
case will the storage of the waste cause a nuisance, such as odor or attraction of vectors.
Effective vector control measures will be applied at all times to control for potential vectors
including flies, rodents, insects, and other vermin.
At the end of each working day the facility tipping floor, area behind associated push walls, and
loading bay shall be cleared of extraneous waste. The tipping floor and loading bay shall be
broom swept, raked, and washed down as necessary each day to remove accumulated waste
and/or leachate. The facility’s tipping floor is designed so that liquids (e.g., wash water and
leachate) drain to a series of wastewater drainage grates at the front of the tipping floor.
Additional drainage ports are located at the base of the push wall above the loading bay. These
ports must be cleaned at the end of each working day, or as necessary, in order to maintain
positive drainage into the loading bay.
Liquids entering the loading bay flow to either the central exterior wall drainage pit, or are
captured by the floor drains located at both ends of the loading bay. All wastewater drainage is
piped to an exterior oil‐water‐separator located adjacent to the long exterior wall of the loading
bay, prior to piped discharge to an off‐site pump station maintained by Salisbury‐Rowan Utilities.
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These loading bay drains must be cleaned at the end of each working day, or as necessary, in
order to maintain positive drainage into the oil‐water‐separator.
The oil‐water‐separator consists of three chambers in series which are checked for accumulation
of separated liquids and sediment on a weekly basis. Pumping of the unit is currently performed
on a semiannual basis, but is subject to change based upon actual conditions observed during
weekly inspections.
Control measures will be utilized to minimize and eliminate visible dust emissions and blowing
litter. Windblown materials will be collected by the end of the day and no windblown material
will be allowed to leave the facility boundary.
Recyclable Materials: When necessary due to weekends and/or holidays, storage of
recoverable/recyclable materials may be up to three days. Recyclables will be stored in a
segregated area of the transfer station tipping floor where they are not commingled in any way
with the municipal solid waste (MSW) stream.
Recovered, reclaimed, or recycled material including but not limited to cardboard, metal, plastics,
etc., may be separated and removed from the waste stream. During operational periods where
recyclable material is removed from the waste stream, a transfer trailer or other appropriate
containers will be staged in one bay of the transfer station to only receive the recovered material.
One bay of the station will be isolated and will only receive the desired material. This single
stream or potentially commingled recyclable material will be loaded into the trailer using a
process specific loader, primarily of a skid steer or bobcat style machine. The material loaded into
the recyclable trailer will not be contaminated by putrescible waste and will either be stored in
the transfer station or inside an enclosed covered trailer. Recyclable material will not be stored
onsite for a time greater than the permit allows.
Cardboard material may be compacted or bailed to decrease volume prior to shipping to an end
user. If a bailer or compactor is located outside of the transfer station bay, the site plan and/or
diagram will be amended to reflect the location.
Record Keeping & Reporting: Reconciliations reports are created daily, and summarized into
monthly reports, to show the disposal of materials received at the transfer facility site. These
reports are maintained in the Fastlane® records system at the corporate level and a hard copy is
maintained at the site. A copy of the facility permit, operations plan, site drawings, and random
waste load inspections (see Section 5.0 below) are available at the transfer facility site.
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On or before August 1 of each year, the facility will submit an annual facility report to the Solid
Waste Section, on forms prescribed by the Section. The reporting period will be for the previous
year beginning July 1 and ending June 30; and the report will list the amount of waste received
in tons: i) on a monthly basis, ii) by county or city of origin, iii) by specific waste type, iv) by
receiving disposal facility, and v) by diversion to alternative management facilities.
The completed report will be forwarded to the Regional Environmental Specialist for the facility
by the date due on the prescribed annual facility report form; and a copy of the completed report
will be forwarded to each county manager for each county from which waste was received at the
facility. Documentation that a copy of the report has been forwarded to the county managers
must be sent to the Regional Environmental Specialist by the date due on the prescribed annual
facility report form.
5.0 RANDOM INSPECTIONS, EMPLOYEE TRAINING, AND OPERATOR CERTIFICATION
Random Inspections: Random inspections will be conducted and documented on a random basis
utilizing the form provided as Attachment 3. Random inspections will be performed on front‐end
loaders, commercial rear‐end loaders and roll‐offs. There will be no less than four (4) random
inspections conducted monthly. The random dates shall be no closer than one (1) day apart and
no further than ten (10) days apart. The drivers/vehicles will be randomly inspected and not
inspected consecutively.
Each load to be inspected will be spread on the floor of a cleared tipping bay so that all items on
the Random Load Inspection Form (Attachment 3) can be identified and documented, if present.
All additional information required for the inspection form will be gathered and documented at
this time. In the event that unacceptable wastes are identified, the “Rejected Waste Record”
portion of the inspection form will be completed. All completed inspection forms shall be
retained by the facility and stored in the facility office or the scale house. Should a hauler
consistently deliver unacceptable material, he will be denied further access to the transfer
station, and the regional office of NCDEQ will be notified so that appropriate investigations can
be conducted, if necessary.
If hazardous or prohibited waste is detected after being dumped at the tipping floor, it shall be
segregated (as appropriate) to assure that it does not mix with the surrounding waste material.
If for any reason the rejected wastes cannot be segregated (e.g., spilled liquids) the Transfer
Station will be closed until the unacceptable material is removed. If the material can be
segregated and protected, the station will continue to operate. If the segregated material cannot
be reloaded on the delivering vehicle, a qualified contractor (see Emergency Contacts – Section
6.0) shall be called to perform removal and disposal.
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Employee Training: Appropriate transfer station and operation personnel will be trained at least
annually in a control program for detecting and preventing unauthorized waste from being
accepted at the facility. The training will include procedures for performing and recording the
random inspections; and the recognition of hazardous, liquid, and other excluded wastes.
Records documenting the training will be kept at the facility.
Operator Certification: Appropriate operators will attend NCDEQ recognized certification classes
and become certified in facility operations in accordance with G.S. 130A‐309.25. A certified
operator must always be present at the transfer station during operating hours. The operator
will be responsible for directing all traffic into and out of the transfer station and will also be
responsible for the movement of waste from the tipping floor into the trailers.
6.0 EMERGENCY RESPONSE PROCEDURE AND EQUIPMENT
The East Spencer Transfer Station operation includes routine emergency equipment such as
phones, spill kits, first aid kits and fire extinguishers. The following emergency contact list will be
maintained in the facility scale house.
The emergency contacts are listed below:
EMERGENCY CONTACTS
Contact Telephone Number
National Environmental Response Center 800.424.8802
NC DEQ ‐ Environmental Emergency 919.541.2258
NC DEQ ‐ Mooresville Regional Office 704.663.1699
NC DEQ ‐ Regional Solid Waste Specialist – Kim Sue 704.235.2163
NC DEQ ‐ Division of Waste Management ‐ Raleigh 919.707.8200
Local Fire Department 911
Local Police Department 911
WM District Operations Manager – Larry Becker 704.279.4890
WM Environmental Protection Manager ‐ Dan Moore 336.253.0091 (mobile)
Salisbury‐Rowan Utilities 704.638.5300
A&D Environmental ‐ Emergency Spill/Cleanup Service Provider 336.434.7750
The Town of East Spencer will provide first response for any fire situations that occur at the
transfer station facility. As a secondary measure, and based on the severity of the incident, fire
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extinguishers are located in the office, in the tipping floor area, in the storage area and in the
transfer trailer loading area. Operators will be trained in the use of fire extinguishers. A 100‐foot
long, single jacket fire hose is located just outside the tipping floor; and standard garden type
hose connections are in the tipping floor area, in the storage area, and in the transfer trailer
loading area.
In the event that “hot loads” (burning or smoldering waste loads) are discovered while on site,
either in the area of the scale house, or transfer station, they should be directed to the paved
apron area in front of the transfer station tipping floor. Under no circumstances should they be
allowed to enter the enclosed tipping floor or loading bay. In general, the local fire department
will be notified immediately upon discovery, as it is often difficult if not imposable to determine
the extent and severity of combustion taking place in waste containers and/or collection vehicles.
In the event that a hot load is discharged onto the tipping floor, prior to recognition, the local fire
department will be notified prior to attempting to extinguish the burning material with on‐site
fire extinguishers and/or the fire hose used in daily wash‐down operations.
In accordance with the facility permit, fires must be reported to the NCDEQ‐Division of Waste
Management, Regional Waste Management Specialist within twenty‐four (24) hours of the
occurrence with a written notification to be submitted within fifteen (15) calendar days of the
occurrence.
(End)
Rev. 00 - December 12, 2016 - DRM
Source of Waste (As Stated by Driver):
Waste Generator: Contact:
Address:Telephone:
Is the material:
Unauthorized Solid Waste (Yes or No): ______________
Regulated Hazardous Waste (Yes or No): ____________
NOTE: If the rejected waste is identified as Regulated
Hazardous Waste , or if there is uncertainty, NCDEQ must
be notified within 24 hours of the discovery.
Rejected Waste Record
Driver's Name:
Vehicle Type (Roll Off, Transfer Trailer, Residential, etc.):
Date:Time:
Hauling Company:
Licensee Plate No. (if accessible):
WASTE MANAGEMENT OF CAROLINAS, INC. - EAST SPENCER TRANSFER STATION
Random Waste Load Inspection Record
Was Unauthorized Waste Returned to Hauler for Proper Disposal (Yes or No)?
If NCDEQ notification was made, provide the following:
Contact:_________________________________ Date and Time of Contact:____________________________________
Is Unauthorized Waste Present in Load (Y or N)? (If Yes to any, complete Rejected Waste Record Below):
Liquids_____ Yard Waste_____ Medical Waste_____ White Goods_____ Tires_____ Lead-Acid Batteries_____
Wooden Pallets_____ TVs_____ Computers/Monitors_____ Other_______________________________________
Document actions taken and location of the rejected waste:
Detailed Description of Unauthorized Waste:
Additional Observations:
Signature of Driver:
Signature of Inspector: Title:
Date and Time Contacted (if applicable):
January 30, 2017
Mr. Ming-Tai Chao, P.E.
Permitting Engineer
North Carolina Department of Environmental Quality
Division of Waste Management – Solid Waste Section Permitting Branch
1646 Mail Service Center
Raleigh, NC 27699-1646
RE: Waste Management of Carolinas, Inc. - East Spencer Transfer Station
Permit No. 8004T-TRANSFER-1995
Request for Life-of-Site Permit Renewal
Dear Mr. Chao,
The referenced facility’s permit shall expire September 2, 2018; and in accordance with Part I
(12) of the permit, no later than February 2, 2018, the permittee must submit a request to the
Section for permit review and must update pertinent facility plans including, but not limited to,
the facility operation plan and waste screening plans. Waste Management of Carolinas, Inc. is
therefore submitting the attached, revised Operations Plan to meet the requirements of this
general permit condition.
Pursuant to NCGS 130A-294 (a2), Waste Management of Carolinas, Inc. is requesting a life-of-
site permit renewal. Further, as required by 15A NCAC 13B.0207(e) and (f), a life-of-site permit
request must include a “specification of the quantified life-of-site.” Given that: a) there is little, if
any, guidance provided in the statutes and/or rules on how to interpret or comply with this
requirement and b), that the regulation is largely illogical when applied to transfer stations (as
opposed to landfills), we are specifying a 100-year life-of-site to commence upon issuance of the
requested permit.
Please contact me by phone at 336.253.0091, or email dmoore36@wm.com if I can provide any
additional information related to this permit renewal application.
Sincerely,
Waste Management of Carolinas, Inc.
Daniel R. Moore, PG
Environmental Protection Manager
Attachment – Revised Operations Plan
Email copy: Keith (Eric) Wakefield, WM Area Director Collection Operations
Larry Becker, WM District Operations Manager
Shawn Carroll, WM Area Environmental Protection Manager
Susan Harrison, WM Area Engineer
Kim Sue, Environmental Senior Specialist, DWM-Solid Waste Section
East Spencer Transfer Station
1000 North Long Street
East Spencer, NC 28054
(336) 253-0091
WASTE MANAGEMENT
OF CAROLINAS, INC.
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Chao, Ming-tai
From:Moore, Daniel <dmoore36@wm.com>
Sent:Tuesday, January 30, 2018 9:43 AM
To:Chao, Ming-tai
Cc:Sue, Kim; Becker, Larry; Wakefield, Keith (Eric); Harrison, Susan; Carroll, Shawn
Subject:[External] RE: East Spencer Transfer Station - Permit Renewal, 80-04T
Attachments:East Spencer Transfer - Permit Renewal Request Letter - Jan 2018 - Final - Signed.pdf;
Easte Spenecr Transfer - Ops Plan - Jan 2018 - Final.pdf
CAUTION: External email. Do not click links or open attachments unless verified. Send all suspicious email as an attachment to
report.spam@nc.gov.
Ming,
Please see the attached permit renewal request cover letter and revised Operations Plan for East Spencer
Transfer Station, and do not hesitate to contact me if you have any questions or concerns related to this
submittal. As always, we appreciate your assistance and regulatory guidance.
Dan Moore
Environmental Protection Manager
dmoore36@wm.com
Waste Management – North Carolina/South Carolina
3303 N Glenn Ave
Winston-Salem, NC 27105
Cell (336) 253-0091
From: Chao, Ming-tai [mailto:ming.chao@ncdenr.gov]
Sent: Monday, January 29, 2018 2:28 PM
To: Moore, Daniel <dmoore36@wm.com>
Cc: Sue, Kim <kim.sue@ncdenr.gov>; Moore, Daniel <dmoore36@wm.com>
Subject: [EXTERNAL] East Spencer Transfer Station - Permit Renewal, 80-04T
Hi Dan:
When you have the permit application ready (one electronic copy with site layout drawings), please send it to
me for a review.
Thanks and have a wonderful day.
Ming Chao
Ming-Tai Chao, P.E.
Environmental Engineer
Permitting Branch, Solid Waste Section
NCDEQ, Division of Waste Management
(Mailing Address)
1646 Mail Service Center
Raleigh, NC 27699-1646
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(Street Address)
Green Square, 217 West Jones Street
Raleigh, NC 27603
Tel. 919-707-8251
ming.chao@ncdenr.gov
http://portal.ncdenr.org/web/wm/sw
E-mail correspondence to and from this address may be subject to the North Carolina Public Records Law and may be disclosed to third parties.
From: Mussler, Ed
Sent: Monday, January 29, 2018 2:23 PM
To: Moore, Daniel <dmoore36@wm.com>
Cc: Sue, Kim <kim.sue@ncdenr.gov>; Chao, Ming-tai <ming.chao@ncdenr.gov>
Subject: RE: [External] East Spencer Transfer Station - Permit Renewal
You can send it to Ming, its in his territory
From: Moore, Daniel [mailto:dmoore36@wm.com]
Sent: Monday, January 29, 2018 2:21 PM
To: Mussler, Ed <ed.mussler@ncdenr.gov>
Cc: Sue, Kim <kim.sue@ncdenr.gov>
Subject: [External] East Spencer Transfer Station - Permit Renewal
CAUTION: External email. Do not click links or open attachments unless verified. Send all suspicious email as an attachment to
report.spam@nc.gov.
Ed, I have a permit renewal request ready to go for the referenced site. Should I submit this to your
attention? Ming’s? Other?
Many thanks,
Dan Moore
Environmental Protection Manager
dmoore36@wm.com
Waste Management – North Carolina/South Carolina
3303 N Glenn Ave
Winston-Salem, NC 27105
Cell (336) 253-0091
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