WQCSD0529_Compliance Evaluation Inspection_20190919

Permit: WQCSD0529
SOC:
County: Pender
Region: Wilmington
Compliance Inspection Report
Effective: 03/01/00 Expiration: Owner: Old North State Water Company LLC
Effective: Expiration: Facility: Majestic Oaks Deemed Collection System
Contact Person: Michael J Myers Title: NC Utility Manager
Directions to Facility:
System Classifications:
Primary ORC: Certification:
Secondary ORC(s):
On -Site Representative(s):
On -site representative Tony E Baldwin
On -site representative Tracy D Miller
Related Permits:
WQ0030088 Old North State Water Company LLC - Majestic Oaks WWTP
Phone: [phone]
Phone:
252-236-1655
919-437-6001
Inspection Date: 09/19/2019 Entry Time: 11:OOAM Exit Time: 01:OOPM
Primary Inspector: Dean Hunkele EDocuPhone: 910-796-7215
Secondary Inspectors): 10/3/2019
E1 D9294C4D3746E...
Reason for Inspection: Routine Inspection Type: Collection System Inspect Non Sampling
Permit Inspection Type: Deemed permitted collection system management and operation
Facility Status: Compliant Not Compliant
Question Areas:
Miscellaneous Questions General Grease Control
Spills/Response Plan Inspections Lines
Manholes Pump Stations
(See attachment summary)
Page 1 of 6

Permit: WQCSDO529 Owner - Facility: Old North State Water Company LLC
Inspection Date: 09/19/2019 Inspection Type : Collection System Inspect Non Sampling Reason for Visit: Routine
Inspection Summary:
The regional office continues to have concerns about the Permittee's continuing lack of O&M on the collection system &
WWTP and oversight of connections onto the collection system.
The Main PS still lacks having its second submersible pump installed and a bypass pump connected; this was observed in
May 2017. This pump station receives all the flow from within the subdivision and two additional subdivisions are planned to
pump to this station. Two other stations had inoperable generators with logs showing them down as far back as 8-2018 and
luckily Hurricane Dorian earlier this month wasn't too bad and didn't cause loss of power.
ONS reported that there were 153 active residential customers on the system as of 8-1-2018 without considering the newer
Majestic Oaks West, however, the Division only shows 126 potentially active connections approved. In response to this
information the current system map was requested, but was never provided and was not available during this inspection.
That concern is growing given observations during recent inspections of both the collection and treatment/disposal systems
and in that ONS has agreed to accept flow from two proposed subdivision projects (Southside Commons approved in 6-2008
for 106 units and Salters Haven in 2-2019 for 310 units) with Salters Haven under construction.
Currently, neither the Main PS nor the WWTP appears capable of accepting additional flow in the near future.
A Notice of Violation with Intent to Assess is being issued.
Page 2 of 6

Permit: WQCSDO529 Owner - Facility: Old North State Water Company LLC
Inspection Date: 09/19/2019 Inspection Type : Collection System Inspect Non Sampling Reason for Visit: Routine
General
# Is this system a satellite system?
# If Yes, what is system name or permit number?
Is there a overall sewer system map?
Does the map include:
Yes No NA NE
❑❑■❑
❑❑❑■
Pipe sizes ❑ ❑ ❑ ❑
Pipe materials (PVC, DIP, etc) ❑ ❑ ❑ ❑
Pipe location ❑ ❑ ❑ ❑
# Flow direction ❑ ❑ ❑ ❑
# Approximate pipe age ❑ ❑ ❑ ❑
# Pump station ID, location and capacity ❑ ❑ ❑ ❑
# Force main air release valve location & type ❑ ❑ ❑ ❑
# Location of satellite connections ❑ ❑ ❑ ❑
Are system maintenance records maintained? ❑ ❑ ❑
Comment: Map was not available for review and none on file with regional office which was requested back
in 8-2018, should have one onsite at WWTP if not electronically accessible.
Grease Control
Yes No NA NE
Is grease/sewer education program documented with req'd customer distribution?
0
❑ ❑ ❑
# Are other types of education tools used like websites, booths, special meetings, etc?
❑
❑ ❑
If Yes, what are they? (This can reduce mailing to annual.)
For public systems, is there a Grease Control Program via an ordinance/agreement?
❑
❑ ❑
If Yes, does it require grease control devices at applicable locations?
❑
❑ ❑ ❑
Is the Grease Control Program enforced via periodic inspections/records review?
❑
❑ ❑ ❑
Is action taken against violators?
❑
❑ ❑ ❑
Comment:
Spills and Response Action Plan
Yes No NA NE
# Is system free of known points of bypass?
❑ ❑ ❑
If No, describe type of bypass and location
# Have there been any sewer spills in the past 3 years?
❑ ❑ ❑
If Yes, were they reported to the Division if meeting the reportable criteria?
❑ ❑ ❑
If applicable, is there documentation of press releases and public notices issued?
❑
❑ ❑
Are all spills or sewer related issues/complaints documented?
❑
❑ ❑
# Are there repeated overflows/problems (2 or more in 12 months) at same location?
❑
❑ ❑
# If Yes, is there a corrective action plan?
❑
❑ ❑
Is a Spill Response Action Plan available?
❑ ❑ ❑
Page 3 of 6

Permit: WQCSDO529 Owner - Facility: Old North State Water Company LLC
Inspection Date: 09/19/2019 Inspection Type : Collection System Inspect Non Sampling
Reason for Visit: Routine
Is a Spill Response Action Plan available for all personnel?
0
❑ ❑ ❑
Does the plan include:
# 24-hour contact numbers
❑ ❑ ❑
# Response time
❑
❑ ❑
# Equipment list and spare parts inventory
❑
❑ ❑
# Access to cleaning equipment
❑ ❑ ❑
# Access to construction crews, contractors, and/or engineers
❑ ❑ ❑
# Source of emergency funds
❑
❑ ❑
# Site sanitation and cleanup materials
❑ ❑ ❑
# Post-overflow/spill assessment
❑ ❑ ❑
Comment:
Inspections
Yes No NA NE
Are adequate maintenance records maintained? ❑ 0 ❑ ❑
Are pump stations being inspected at the required frequency? ❑ ❑ ❑
Is at least one complete functionality test conducted weekly per pump station? ❑ ❑ ❑
Is there a system or plan in place to observe the entire system annually? ❑ ❑ ❑
Is the annual inspection documented? ❑ ❑ ❑
# Does the system have any high -priority lines/locations? ❑ ❑ ❑
Are inspections of HPL documented at least every 6 months? ❑ ❑ ❑
Are new lines being added to the HPL list when found or created? ❑ ❑ 0 ❑
Comment: It doesn't appear items are being maintained or repaired at pump stations generally.
Lines/Right-of-Ways/Aerial Lines Yes No NA NE
Please list the Lines/Right of Ways/Aerial Lines Inspected:
Food Lion force main
Are right-of-ways and easements maintained for the full width for access? ❑ ❑ ❑
If No, give details on temporary access:
Is maintenance documented? ❑ ❑ ❑
Were all areas/lines inspected free of issues? ❑ ❑ ❑
Comment: The force main pathway from the Food Lion pump station to the WWTP not being maintained.
This was an issue previously with previous shopping center owner, but now ONS owns the
pump station as of 10-2017.
Manholes
Yes No NA NE
Please list the Manholes Inspected:
Are manholes accessible?
❑
❑ ❑
# Are manhole covers/vents above grade?
❑
❑ ❑
Are manholes free of visible signs of overflow?
❑
❑ ❑
Page 4 of 6

Permit: WQCSDO529 Owner - Facility: Old North State Water Company LLC
Inspection Date: 09/19/2019 Inspection Type : Collection System Inspect Non Sampling
Reason for Visit: Routine
Are manholes free of sinkholes and depressions?
❑
❑ ❑
Are manhole covers present?
❑
❑ ❑
# Are manholes properly seated?
❑
❑ ❑
# Are manholes in good condition?
❑
❑ ❑
# Are inverts in good condition?
❑
❑ ❑
Is flow unrestricted in manholes?
❑
❑ ❑
Are manholes free of excessive amounts of grease?
❑
❑ ❑
Are manholes free of excessive roots?
❑
❑ ❑
Are manholes free of excessive sand?
❑
❑ ❑
Are manhole vents screened?
❑
❑ ❑
Are vents free of submergence?
❑
❑ ❑
Are manholes free of bypass structures or pipes?
❑
❑ ❑
Comment
Pump Stations
Yes No NA NE
Please list the Pump Stations Inspected:
1-4 and Food Lion shopping center
# Number of duplex or larger pump stations in system
5
# Number of vacuum stations in system
0
# Number of simplex pump stations in system
20
# Number of simplex pump stations in system serving more than one building
0
How many pump/vacuum stations have:
# A two-way "auto polling" communication system (SCADA) installed?
0
# A simple one-way telemetry/communication system (auto -dialer) installed?
5
For pump stations inspected:
Are they secure with restricted access?
❑ ❑ ❑
Were they free of by-pass structures/pipes?
❑ ❑ ❑
Were wet wells free of excessive grease/debris?
❑ ❑ ❑
# Do they all have telemetry installed?
❑ ❑ ❑
Is the telemetry system functional?
❑ ❑ ❑
Is a 24-hour notification sign posted ?
❑
❑ ❑
Does the sign include:
Owner Name?
❑ ❑ ❑
Pump station identifier?
❑ ❑ ❑
# Address?
❑
❑ ❑
Instructions for notification?
❑ ❑ ❑
24-hour emergency contact numbers?
❑ ❑ ❑
Page 5 of 6

Permit: WQCSDO529 Owner - Facility: Old North State Water Company LLC
Inspection Date: 09/19/2019 Inspection Type : Collection System Inspect Non Sampling
Reason for Visit: Routine
Are audio and visual alarms present?
0
❑ ❑ ❑
Are audio and visual alarms operable?
0
❑ ❑ ❑
# Is there a backup generator or bypass pump connected?
0
❑ ❑ ❑
If tested during inspection, did it function properly?
❑
❑ ❑
Is the back-up system tested at least bi-annually under normal operating conditions?
❑
❑ ❑
# Does it have a dedicated connection for a portable generator?
❑ ❑ ❑
# Is the owner relying on portable units in the event of a power outage?
❑
❑ ❑
# If Yes, is there a distribution plan?
❑
❑ ❑
If Yes, what resources (Units/Staff/Vehicles/etc) are included in Plan?
# Does Permittee have the approved percentage of replacement simplex pumps?
❑
❑ ❑
Is recordkeeping of pump station inspection and maintenance program adequate?
❑ ❑ ❑
Do pump station logs include at a minimum:
Inside and outside cleaning and debris removal?
0
❑ ❑ ❑
Inspecting and exercising all valves?
0
❑ ❑ ❑
Inspecting and lubricating pumps and other equipment?
0
❑ ❑ ❑
Inspecting alarms, telemetry and auxiliary equipment?
0
❑ ❑ ❑
Comment: The Main PS #1 is still missina its 2nd pump with a bypass DumD still in place as first noted b
RO staff in May 2017. PS #2 is not posted and the generator has been out of service since
8-2018. PS #4 generator been out of service since 10-2018. ONS claims no responsibility for
the 13 simplex units in the Grant Dr system (W00036244) and there are at least 7 active homes
in the eastern side of MO West that ONS is required to modify per WQ0040002 issued in
2-2019.
Page 6 of 6