NCG080591_COMPLETE FILE - HISTORICAL_20110110

STORMWATER DIVISION CODING SHEET
NCG PERMITS
PERMIT NO.
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DOC TYPE
HISTORICAL FILE
❑ MONITORING REPORTS
DOC DATE
O11 l 10
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FILE
NCDENR
North Carolina Department of Environment and Natural Resources
Beverly Eaves Perdue
Governor
Robert Richardson
Greyhound Lines Inc.
350 North St Paul Street
Dallas, TX 75201
Dear Mr. Richardson:
Division of Water Quality
Coleen H. Suilins
Directcr
January 10, 2011
Dee Freeman
Secretar/
Subject: Stormwater Monitoring Results
Greyhound Lines, Inb. at 601 West Trade Street
NPDES Stormwater Permit - NCG080000
Certificate of Coverage - NCG080591
Mecklenburg County
Enclosed are the monitoring results from the laboratory analyses performed on the discharge from Stormwater
Outfall 001 at the subject facility. The samples analyzed were grab samples collected during the sampling
investigation performed on November 30, 2010, by Andrew Martin of Charlotte -Mecklenburg Storm Water
Services.
This sampling investigation was conducted as part of a cooperative working agreement between Mecklenburg
County and the Division of Water Quality. In addition, the inspection was conducted on behalf of the City of
Charlotte in compliance with the City's NPDES Permit, NCS000240, Part 11 Section H.
The enclosed monitoring results indicate that the stormwater discharged on November 30, 2010, contained an
elevated concentration of Total Suspended Solids compared with the benchmark value contained in
Stormwater general permit NCG080000.
In addition, elevated concentrations of turbidity, Biological Oxygen Demand (BOD), Chemical Oxygen Demand
(COD), fecal coliform, E. Coli, copper, lead, and zinc were detected as compared to the Divison's benchmarks
developed for individual stormwater permits (turbidity — 50 NTU, BOD — 30 mg/L; COD -- 120 mg1L; fecal
coliform — 1,000 CFU/100 ml; E. Coli, enterococcus -- 500 MPN/100 ml; copper — 0.7 pg/L; lead — 30 pg/L; and
zinc 67 pg/L).
In addition, the copper, lead, and zinc concentrations exceeded the applicable stream standards for toxic
substances (copper — 7 pg/L; lead — 25 lag/L; and zinc — 50 pg/L). Since the stormwater sample was not
collected in -stream, the stream standards do not apply; however, these standards can be used to indicate the
potential of your runoff to impact the receiving stream.
Please review the requirements of your stormwater permit and take the required steps/actions to reduce the
concentration of Total Suspended Solids leaving your site. Through the development and implementation of
stormwater management programs it is the Division of Water Quality's expectation that stormwater discharges
at industrial sites covered by NPDES stormwater permits do not impact receiving waters.
Mooresville Regional Office
Location: 610 East Center Ave., Suite 301 Mooresvllfa, NC 28115 One
Phone: [phone] Fax: [phone] Customer Service: 1-87 7-623-5745 North Carolina
Internet: httpl/portal.ncdenr,cT/webAvq
A1,7 ff 1 N!f /h

Robert Rich ardson,'dreyhound Lines, Incorporated
Storrnwater Sampling, Page 2
January 10, 2011
The enclosed results should be self-explanatory, however should you have any questions concerning the
sampling results or have any questions regarding your permit, please do not hesitate to contact Andrew Martin
with CMSWS or Ms. Marcia Allocco of the Division of Water Quality at [phone].
Sincerely,
for Robert B. Krebs
Regional Supervisor
Surface Water Protection Section
Mooresville Regional Office
cc: Rusty Rozzelle, MCWQP
Craig Miller, City of Charlotte
Water Quality Central Files
Mooresville Regional Office
LOCatIOn: 610 East Center Ave., Suite 301 Mooresville, INC 28115
Phone: [phone] Fax: [phone] Customer Service: 1-877-623-6748
Internet: hap: llportal.ncdenr.crglweblwq
One
NorthCarolina
;Vatltrally
An Equal Opportunity � AiTirmative Action Employer —30% Recycled110% Post Consumer paper

rt.
Robert Richardson, Greyhound Lines, Incorporated
Stormwater Sampling, Page 3
January 10, 2011
ADDENDUM
The National Pollutant Discharge Elimination System (NPDES) program was established under the federal
Clean Water Act and then delegated to the. Division of Water Quality for implementation in North Carolina, The
NPDES permitting program for stormwater discharges was established in 1990. Phase I focuses on site and
operations planning to reduce pollutant sources.
Through the NPDES permitting program industrial facilities that fall into one of the subject ten categories are
required to obtain permit coverage under a general permit or an individual permit, depending upon the
facilities SIC code and the industrial activity occurring at the facility. There are currently 19 active general
stormwater permits in North Carolina. One condition that is applicable to both the general permits and
individual stormwater permits is the requirement to develop and implement site -specific comprehensive
Stormwater Pollution Prevention plans (SPPP). These plans are required to include a comprehensive
evaluation of the site and operations to reduce pollutant sources and prevent pollutant discharge.
Copies of the general permits and accompanying documents can be accessed from the following webpage:
http://portal.ncdenr.org/web/wq/ws/su/npdessw#General_Permits_NPDES. Permit text, technical bulletins,
discharge monitoring forms, and a Notice of Intent [which is the application for coverage under a NPDES
General Stormwater Permit] can be found on this website.
The following items are a subset of permit requirements and are listed to assist you and help bring your
attention to certain permitting issues, process and condition requirements of your permit. Please see the
above mentioned website to obtain a copy of the permit so you may fully comply with all the conditions therein.
Failure to properly comply with conditions of the permit, like those bulleted below, is a violation(s) of
the permit and subject to civil penalty assessment(s) of up to $25,000,00 per day.
• Industrial facilities that fall into one of the subject ten categories are required to obtain permit coverage
under a general NPDES stormwater permit or an individual NPDES stormwater permit
• All persons desiring to have facilities covered by a General Permit must register with the Division of
Water Quality (DWQ) by filing of a Notice of Intent (NOI) and Applicable Fees.
• This Notice of Intent (NOI) must be submitted and a Certificate of Coverage issued prior to any
discharge of stormwater associated with the industrial activity, process wastewater, and/or mine
dewatering.
• Once the Notice of Intent is received, DWQ will review and determine whether a Certificate of Coverage
(COC) may be issued. If this Certificate of Coverage is issued the facility is covered by the General
Permit. That is, the permittee is authorized to discharge stormwater, process wastewater, and/or mine
dewatering pursuant to the type of General Permit until the permit expires or is modified or revoked.
• Any other point -source discharge to surface waters of the state is prohibited unless it is an allowable
non-stormwater discharge or is covered by another permit, authorization, or approval.
• There are currently 19 active general permits. Permit conditions vary accordingly; however, most of the
permits have the following condition requirements (you must read your entire permit to ensure full
compliance):
o Development and compliance with the Stormwater Pollution Prevention Plan
o Collection, reporting, and recording of Analytical Monitoring
Mooresville Regional Office
Location: 610 East Center Ave., Suite 301 Mooresville, NO 28115 One
Phone: [phone] Fax: [phone] Customer Service: 1.877.623-6748 NorthCaro[ ina
Internet: http:llportal.ncdenr,orglweblwq Alaturctlll,

_Robert Richardson, Greyhound Lines, Incorporated
Stormwater Sampling, Page 4
January 10, 2011
o Collection, reporting, and recording of Qualitative Monitoring
o Collection, reporting, and recording of Vehicle Maintenance Monitoring (if applicable)
c Records —Visual monitoring shall be documented and records maintained at the facility along
with the Stormwater Pollution Prevention Plan. Copies of the analytical monitoring results shall
also be maintained on site. The Permittee shall retain records of all monitoring information,
including all calibration and maintenance records and all original strip -chart recordings for
continuous monitoring instrumentation, and copies of all reports required by this general permit
for a period of at least 5 years from the date of the sample measurement, report, or application.
a Expiration — The permittee is not authorized to discharge after the expiration date of the general
permit. In order to receive automatic authorization to discharge beyond the expiration date, the
permittee shall submit forms and fees as are required by the agency authorized to issue permits
no later than 180-days prior to the expiration date. Any permittee that has not requested
renewal at least 180 days prior to expiration, or any permittee that does not have a permit after
the expiration and has not requested renewal at least 180 days prior to expiration, will be
subject to enforcement. Failure to renew your permit is a violation.
o Transfer — The Certificate of Coverage (COC) issued pursuant to this general permit is not
transferable to any person expect after notice to and approval by the Director. The Director may
require modification or revocation and reissuance of the Certificate of Coverage to change the
name and incorporate such other requirements as may be necessary under the Clean Water
Act. The Permit is NOT transferable.
o Name Change, Closure, or Facility Ownership change — Permittee is required to notify the
Division in writing in the event the permitted facility is sold or closed. The Division of Water
Quality views changes of name or ownership as a modification that requires the Director's
approval and reissuance of the permit. Name and ownership changes require you to complete a
Name/Ownership Change Form from the Division and mail it back to the Division of Water
Quality along with all appropriate information.
o Proper Operation and Maintenance is a requirement of the permit.
Mooresville Regional Office
Location: 610 East Center Ave., Suite 301 Mooresville, NC 28115
Phone: [phone] Fax: [phone] CUStOmerService: 1-677-623-6748
Internet: http:#portal.ncdenr.orglwebiwq
One
No -thCarolina
An Equal Opportunity, Affirmative Action Employer — 30% RecycledfSO% Post Consumer piper

ANALYTICAL RESULTS SHEET
Name of Facility: Greyhound Lines, Inc.
Grab: Composite: ❑
Sample Date(s): 11/30/2010
NPOES Permit No.: NCGO80591
Sample Location: SDO # 001
County: Mecklenburg
Temperature ("C)
17.10
Fecal coliform (CFU1100 mL)
8,100
Dissolved Oxygen (mg/L)
8.23
E. Coll (MPN1100 mL)
2,100
Conductivity (pslcm)
201
Enterococcus (MPN/100 mL)
38,000
pH (SU)
7.89
Ammonia -nitrogen (NH3-N) (mg/L)
<0.10
Turbidity (NTU)
95
Total Kjeldahl Nitrogen (TKN) (mg/L)
2.3
Biological Oxygen Demand, 5-day
(BODO (mg/L)
46
Nitrate/Nitrite-nitrogen (NO2 and NO3)
(mg/L)
0.61
Chemical Oxygen Demand (COD) (mg/L)
380
Total Phosphorus (P) (mg/L)
1.1
Total Suspended Solids (TSS) (mg/L)
150*
Chromium (Cr) (pg/L)
13
Total Sediment Concentration (mg/L)
150
Copper (Cu) (pg/L)
68
Oil & Grease (mg/L)
16
Lead (Pb) (pg/L)
41
Zinc (Zn) (pg/L)
320
denotes a violation of the permit benchmark values

�r
Permit: NCGO80591 Owner - Facility: Greyhound Lines Inc
Inspection Date: 02/23/2010 Inspection Type: Compliance Evaluation Reason for Visit: Routine
Comment:
Permit and Outfalls
Nf-- 9Jn W A IJC
# Is a copy of the Permit and the Certificate of Coverage available at the site? ■ ❑ n 0
# Were all outfalls observed during the inspection?
MOOD
# If the facility has representative outfall status, is it properly documented by the Division? Q ❑ ■ 0
# Has the facility evaluated all illicit (non stormwater) discharges?
Comment: The February 2010 update to the SPPP removed the storm drain outfall
location along West Trade Street — SDO#001, added a new outfall along 4th Street —
SDO#002, and renamed the existing outfall SDO#002 to SDO#001. During the
inspection a discharge of water with an oily sheen and orange citrus odor was observed
discharging to West Trade Street from the historic SDO#001. Discharge from the
historic SDO#001 is sheet flow from a paved driveway. Sheet flow of wash water
containing Kon Kleen was also observed discharging off the property onto 4th Street.
SDO#001 was impacted with wash water and Kon Kleen. The storm drain outfall that
was previously removed from the site map should be added as an outfall location.
There is a drain located in the Loading Area that has not been identified on the site
map. Stormwater outfalls have not been evaluated for the presence of non-stormwater
discharges.
Page: 5

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NCDENR
North Carolina Department of Environment and Natural Resources
Division of Water Quality
Beverly Eaves Perdue Coleen H• Sullins
Govemor Director
May 18, 2010
CERTIFIED MAIL #7008 1140 0002 2716 1237
RETURN RECEIPT REQUESTED
Robert Richardson
Greyhound Lines, Inc.
350 North St Paul Street
Dallas, TX 75201
Dee Freeman
Secretary
Subject: Notice of Violation - Compliance Evaluation Inspection
Tracking Number: NOV-2010-PC-0601
Greyhound Lines, Incorporated
601 West Trade Street
NPDES Stormwater Permit - NCGO80000
Certificate of Coverage - NCG080591
Dear Mr. Richardson:
On February 23, 2010, Heather Sorensen from Charlotte -Mecklenburg Stormwater Services (CMSWS),
conducted a site inspection of the Greyhound Lines, Inc. facility located at 601 West Trade Street in Charlotte,
Mecklenburg County, North Carolina. The site drains to Irwin Creek, Class C waters located in the Catwaba
River Basin. The site visit and file review revealed that the subject facility is covered by NPDES General
Stormwater Permit -- NCG080000.
This inspection was conducted as part of a cooperative working agreement between Mecklenburg County and
the Division of Water Quality. In addition, the inspection was conducted on behalf of the City of Charlotte in
compliance with the City's NPDES Permit, NCS000240, Part li Section H. The following observations and/or
permit condition violations were noted during the CMSWS inspection (please see the attached addendum for
information about your permit):
1) Stormwater Pollution Prevention Plan (SPPP)
A Stormwater Pollution Prevention Plan (SPPP) has been developed, recorded, and properly implemented.
Yes ❑ No
Issues with the SPPP were noted during the inspection regarding the general location map, the site map, a
drain located in the loading area, the size of the kitchen grease bin and the diesel UST, documentation of
Preventative Maintenance and Good Housekeeping inspections of material handling areas, documentation of
yearly employee training, documentation of the personnel responsible for overall coordination and
development of the SPPP, documentation of the annual review of the SPPP, documentation of a Stormwater
Facility Inspection Program, and a lack of procedures regarding pressure washing activities on site to prevent
stormwater contamination. Please see the enclosed report for more detail on these issues.
2) Qualitative Monitorinct
Qualitative monitoring has been conducted and recorded in accordance with permit requirements.
Yes ❑ No
Mooresville Regional Office
Location: 610 East Center Ave., Suite 301 Mooresville, NC 28115
Phone: [phone] l Fax: [phone] Customer Semite: 1.877-623.6748 one
Internet: htlp:llportal.ncdenr.orglweblwq N�orthCarolina

Mr. Robert Richardson, Greyhound Lines, Inc.
NOV-2010-PC-0601, Page 2
May 18, 2010
The permittee has not conducted or documented qualitative monitoring events.
3) AnalITUcal_Monitoring
Analytical monitoring has been conducted and recorded in accordance with permit requirements.
Yes ❑ No ❑ Not Applicable
4) Permit and Outfalls
The inspection found that the stormwater outfalls have not been evaluated for the presence of non-stormwater
discharges. In fact, the inspector noted the discharge of wash water containing Kon Kleen from the property
onto 4th street and the discharge of water with an oily sheen and orange'citrus odor to West Trade Street on
the day of the inspection (illicit discharges not allowed by the stormwater permit). The inspector also found
that not all outfalls from the site have been identified in the SPPP. Please see the enclosed report for more
detail on these issues.
5) City of Charlotte Stormwater Ordinance. Review:
The Summary section of the attached report contains a section entitled "Industrial Operations/City of Charlotte
Stormwater Ordinance Review". This section highlights issues, which violate or may lead to a condition which
violates the City of Charlotte's Stormwater Ordinance. Some of the items noted in this section also violate the
terms of the general stormwater permit and/or NC General Statues and Administrative Codes.
Thank you for the assistance and cooperation during the inspection. As noted above and in the enclosed
report, permit and City of Charlotte Stormwater Ordinance violations, were noted during the inspection. It is
requested that a written response be submitted to this Office by June 18, 2010, addressing these violations. In
responding to the violations, please address your comments to my attention at the letterhead address.
Pursuant to G.S. 143-215.6A, a civil penalty of not more than twenty-five thousand dollars ($25,000.00) may
be assessed against any person who violates or fails to act in accordance with the terms, conditions, or
requirements of any permit issued pursuant to G.S. 143-215.1.
The subject facility will have 90 days from the letterhead date to come into compliance with the noted issues.
A follow-up evaluation will be conducted by CMSWS after August 16, 2010, to ensure compliance with the
facility's Stormwater Permit and/or compliance with the City of Charlotte Stormwater Ordinance.
If you have any questions, comments, or need assistance understanding any aspect of your permit, please do
not hesitate to contact Heather Sorensen with CMSWS or myself at [phone].
Sincerely,
Marcia Allocco
Acting Regional Supervisor
Surface Water Protection Section
Mooresville Regional Office
cc: NPS-ACO Unit
Rusty Rozzelle, MCWQP
Craig Miller, City of Charlotte
Water Quality Central Files
Mooresville Regiona4 Office
Location; 610 East Center Ave., Suite 301 Mooresville, NC 28115 One -+ 1
Phone; (704) 663-16991 Fax: [phone] Customer Service: 1-877-623-6746 NorthCuollna
lntemet: http://portal.ncdenr.orgt*eblwq Naturally
An Equal Opportunity 1 Affirmative Action Employer - 30% Recycled)10% Post Consumer paper

Mr. Robert Richardson, Greyhound Lines, Inc.
NOV-2010-PG0601, Page 3
May 18, 2010
ADDENDUM
The National Pollutant Discharge Elimination System (NPDES) program was established under the federal
Clean Water Act and then delegated to the Division of Water Quality for implementation in North Carolina. The
NPDES permitting program for stormwater discharges was established in 1990. Phase I focuses on site and
operations planning to reduce pollutant sources.
Through the NPDES permitting program industrial facilities that fall into one of the subject ten categories are
required to obtain.permit coverage under a general permit or an individual permit, depending upon the
facilities SIC code and the industrial activity occurring at the facility. There are currently 19 active general
stormwater permits in North Carolina. One condition that is applicable to both the general permits and
individual stormwater permits is the requirement to develop and implement site -specific comprehensive
Stormwater Pollution Prevention plans (SPPP). These plans are required to include a comprehensive
evaluation of the site and operations to reduce pollutant sources and prevent pollutant discharge.
Copies of the general permits and accompanying documents can be accessed from the following webpage:
http://portal.ncdenr.org/web/wq/ws/su/npdessw#General Permits _NPDES. Permit text, technical bulletins,
discharge monitoring forms, and a Notice of Intent [which is the application for coverage under a NPDES
General Stormwater Permit] can be found on this website.
The following items are a subset of permit requirements and are listed to assist you and help bring your
attention to certain permitting issues, process and condition requirements of your permit. Please see the
above mentioned website to obtain a copy of the permit so you may fully comply with all the conditions therein.
Failure to properly comply with conditions of the permit, like those bulleted below, is a violation(s) of
the permit and subject to civil penalty assessment(s) of up to $25,000.00 per day.
• Industrial facilities that fall into one of the subject ten categories are required to obtain permit coverage
under a general NPDES stormwater permit or an individual NPDES stormwater permit
• All persons desiring to have facilities covered by a General Permit must register with the Division of
Water Quality (DWQ) by filing of a Notice of Intent (NOI) and Applicable Fees.
• This Notice of Intent (NOI) must be submitted and a Certificate of Coverage issued prior to any
discharge of stormwater associated with the industrial activity, process wastewater, and/or mine
dewatering.
• Once the Notice of Intent is received, DWQ will review and determine whether a Certificate of Coverage
(COC) may be issued. If this Certificate of Coverage is issued the facility is covered by the General
Permit. That is, the permittee is authorized to discharge stormwater, process wastewater, and/or mine
dewatering pursuant to the type of General Permit until the permit expires or is modified or revoked.
• Any other point -source discharge to surface waters of the state is prohibited unless it is an allowable
non-stormwater discharge or is covered by another permit, authorization, or approval.
• There are currently 19 active general permits. Permit conditions vary accordingly; however, most of the
permits have the following condition requirements (you must read your entire permit to ensure full
compliance):
o Development and compliance with the Stormwater Pollution Prevention Plan
o Collection, reporting, and recording of Analytical Monitoring
o Collection, reporting, and recording of Qualitative Monitoring
Mooresville Regional office
Location: 610 East Center Ave„ Suite 301 Mooresville, NC 28115
Phone: [phone] Fax: [phone] Customer Service: 1-877-623.6748 No of ......Carolria
Internet: http:!lportal.ncdenr.orghveblwq
atura!l=t
An Equal Opportunity 1 Affirmalive Action Employer- 309'a Recycletl110% Post Consumer paper .....rF

<.
Mr. Robert Richardson, Greyhound Lines, Inc.
NOV-2010-PC-0601, Page 4
May 18, 2010
o Collection, reporting, and recording of Vehicle Maintenance Monitoring (if applicable)
o Records —Visual monitoring shall be documented and records maintained at the facility along
with the Stormwater Pollution Prevention Plan. Copies of the analytical monitoring results shall
also be maintained on site. The Permittee shall retain records of all monitoring information,
including all calibration and maintenance records and all original strip -chart recordings for
continuous monitoring instrumentation, and copies of all reports required by this general permit
for a period of at least 5 years from the date of the sample measurement, report, or application.
c Expiration — The permittee is not authorized to discharge after the expiration date of the general
permit. In order to receive automatic authorization to discharge beyond the expiration date, the
permittee shall submit forms and fees as are required by the agency authorized to issue permits
no later than 180-days prior to the expiration date. Any permittee that has not requested
renewal at least 180 days prior to expiration, or any permittee that does not have a permit after
the expiration and has not requested renewal at least 180 days prior to expiration, will be
subject to enforcement. Failure to renew your permit is a violation.
o Transfer — The Certificate of Coverage (COC) issued pursuant to this general permit is not
transferable to any person expect after notice to and approval by the Director. The Director may
require modification or revocation and reissuance of the Certificate of Coverage to change the
name and incorporate such other requirements as may be necessary under the Clean Water
Act, The Permit is NOT transferable.
o Name Change, Closure, or Facility Ownership change — Permittee is required to notify the
Division in writing in the event the permitted facility is sold or closed. The Division of Water
Quality views changes of name or ownership as a modification that requires the Director's
approval and reissuance of the permit. Name and ownership changes require you to complete a
Name/Ownership Change Form from the Division and mail it back to the Division of Water
Quality along with all appropriate information.
o Proper Operation and Maintenance is a requirement of the permit.
Mooresville Regional Office
Location: 610 East Center Ave„ Suite 301 Mooresville, NC 28115
Phone: [phone] Fax: [phone] ti Customer service: 1-877.623-6748
Internet http:llportal.ncdenr.orglweblwq
Onc
No Carolina
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An Equal Opportunity 1 Affirmative Action Employer - 30% Recyeed110% Post Consumer paper

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Permit: NCGO80591
SOC:
County: Mecklenburg
Region: Mooresville
Compliance Inspection Report
Effective: 11/01/07 Expiration: 10/31/12 Owner: Greyhound Lines Inc
Effective: Expiration: Facility: Greyhound Lines Inc - Charlotte
601 W Trade St
Contact Person: Robert Richardson
Directions to Facility:
System Classifications:
Primary ORC:
Secondary ORC(s):
On -Site Rep rose ntative(s):
Related Permits:
Charlotte NC 28202
Title: Phone: [phone]
Certification: Phone:
inspection Date: 02123/2010 Entry Time: 09:00 AM Exit Time: 11:30 AM
Primary Inspector: Water Quality Program Meckenburg County Phone: [phone]
Secondary Inspector(s):
Reason for Inspection: Routine Inspection Type: Compliance Evaluation
Permit Inspection Type: Transportation wNehicle Maintenance/Petroleum Bulk/Oil
Water Separator Stormwater Discharge COC
Facility Status: ❑ Compliant ■ Not Compliant
Question Areas:
Storm Water
(See attachment summary)
Page: 1

Permit: NCGO80591 Owner — Facility: Greyhound Lines Inc
Inspection Date: 02/23/2010 Inspection Type: Compliance Evaluation Reason for Visit: Routine
Inspection Summary:
FacilliV Descri ion:
This facility is a passenger bus terminal and restaurant. Diesel fuel and motor oil are stored on site. No hazardous
materials are stored or handled at the facility. Sewage is discharged from buses into sanitary sewer hoppers. No
vehicle maintenance or washing is conducted on site. The facility is open to the public 24 hours a day, seven days a
week and employs approximately 72 people. The facility holds a UST permit for a 15,000-gallon underground storage
tank (UST). Kitchen grease is disposed of by Sani-Can and used batteries are disposed of by Quest. There have been
no spills at the facility in the previous three years. The facility pressure washes the lot every two weeks and disposes
of the wash water into the sanitary sewer system. The facility is 100% impervious with two identified storm drain
outfalls.
Compliance _History:
The permitteelfacility does not have any prior compliance issues with the NC Division of Water Quality or with
Charlotte -Mecklenburg Storm Water Services (CMSWS).
Industrial OperationslCity of Charlotte Stormwater Ordinance Review:
Discharge Pines —
Two white, 1-inch PVC pipes were observed plumbed to the outside of the main facility building. No discharge was
observed from the pipes. Facility personnel were not familiar with the source of the pipes. Staining and deterioration of
the building due to previous discharges was evident. The facility must permanently remove the pipes, properly plumb
the pipes to an approved sanitary sewer system, or confirm the source as a permitted discharge.
Loading Area —
Sewage hoppers are located in this area. The pavement area was wet with standing puddles of water. An oily sheen
was observed throughout the pavement in this area, leading down the driveway and off the property onto West Trade
Street. A citrus odor was noted in this area. It appeared an oil spill had occurred with improper response and cleanup
or pressure washing activities had recently occurred in the area without proper containment and disposal. The facility
was directed to clean up the oil spill. The storm drain in the driveway was previously identified as Storm Drain Outfall
#001 and has since been removed as an outfall location. The facility should implement proper spill prevention and spill
response procedures.
Drum Stora e1Dum ster Area —
The kitchen grease bin, facility dumpsters, and used 55-gallon oil drums are stored in this area. Minor grease was
observed on the pavement around the grease bin. Two used 55-gallon 15w-40 oil drums were observed stored upside
down. The bungs were missing, allowing any residual oil product to be discharged to the pavement. Facility personnel
explained that the drums were awaiting pickup for disposal. The facility should store used drums up off the ground in a
covered area in a manner to prevent stormwater pollution.
Wash Water Discharge —
Facility personnel pressure wash the pavement around the facility approximately every two weeks. Facility personnel
explained that the wash water is discharged back into the sanitary sewer system located on site. During the inspection
green puddles of water with an orange citrus odor were observed in the storm drain inlet (Storm Drain Outfall #001,
previously Storm Drain Outfall #002) and around the facility parking lot. Facility staff identified the green coloring
resulted from the cleaning compound used to clean the concrete and pavement around the facility. The green water
trail started at the Loading Area and trailed across the parking lot to SDO#001 and 4th Street. The chemical was
identified as Kon Kleen from Pro Chem, Inc. This chemical is a strong base with a Health rating of 3, Fire rating of 0,
Reactivity of 1, and PPE of E. Kan Kleen is listed as toxic to fish with a LC50 at 1,700 mg/L. Facility personnel that
conducted the pressure washing could not identify where the wash water is discharged for disposal. Product was also
observed in storm drain inlets along 4th Street. A thick oily sheen was associated with this wash water discharge. The
facility was directed to conduct a cleanup and spill response removal of the product from the facility and from the storm
drain infrastructure along 4th Street. Facility personnel removed the product from the ground around the facility.
Page: 2

Permit: NCG080591 Owner — Facility: Greyhound Lines Inc
Inspection Date: 02/23/2010 Inspection Type: Compliance Evaluation Reason for Visit: Routine
HEPACO, an environmental contractor, conducted the clean-up along 4th street. A portion of the product was
recovered. The facility must properly contain, collect, and dispose of wash water, chemicals, or oils. Any illicit
discharges to the storm drain system must be properly reported and recorded in the facility's Stormwater Pollution
Prevention Plan. Illicit discharges are prohibited under the City of Charlotte Stormwater Pollution Control Ordinance as
well as the permittee's stormwater permit.
This inspection was conducted during dry weather conditions. A rain event of approximately 0.57 inches occurred the
day before. A significant amount of caustic wash water and an oily sheen was observed around the Passenger
Loading and parking lot areas of the facility and discharging off site from the facility. The permittee should review
material handling procedures, as well as spill prevention and spill response procedures and ensure that all facility
personnel are implementing these procedures. The permittee should also ensure that all personnel have received
Stormwater Pollution Prevention training.
Page: 3

Permit: NCGO80591 Owner • Facility: Greyhound Lines Inc
Inspection Date: 02/2312010 Inspection Type: Compliance Evaluation
Reason for Visit: Routine
Stormwater Pollution Prevention Plan
Yes
No
NA
NE
Does the site have a Stormwater Pollution Prevention Plan?
■
❑
❑
❑
# Does the Plan include a General Location (USGS) map?
■
❑
❑
❑
# Does the Plan include a "Narrative Description of Practices'?
■
❑
❑
❑
# Does the Plan include a detailed site map including outfall locations and drainage areas?
■
❑
❑
❑
# Does the Plan include a list of significant spills occurring during the past 3 years?
■
❑
❑
❑
# Has the facility evaluated feasible alternatives to current practices?
■
❑
❑
❑
# Does the facility provide all necessary secondary containment?
■
❑
❑
❑
# Does the Plan include a BMP summary?
■
❑
❑
Cl
# Does the Plan include a Spill Prevention and Response Plan (SPRP)?
■
❑
❑
❑
# Does the Plan include a Preventative Maintenance and Good Housekeeping Plan?
■
❑
❑
❑
# Does the facility provide and document Employee Training?
■
❑
❑
❑
# Does the Plan include a list of Responsible Party(s)?
■
❑
❑
❑
# Is the Plan reviewed and updated annually?
❑
■
❑
❑
# Does the Plan include a Stormwater Facility Inspection Program?
■
❑
❑
❑
Has the Stormwater Pollution Prevention Plan been implemented?
❑
■
❑
❑
Comment: The General Location map does not have accurate lat. & long. for the
points of discharge; the site map does not include site topography. Section 5.1 of the
SPPP states that a 1,500-gallon Kitchen grease bin is located on site; however, a
smaller grease bin (--25-gallons) was observed. Section 5.1 of the SPPP comments on
a 15,000-gallon diesel UST located on site; however, the site plan specifies only one
10,000-gallon UST. No documentation of Preventative Maintenance & Good
Housekeeping inspections of material handling areas was documented. Employee
Training was conducted 11/09; no training for 2005, 2006, 2007, or 2008 was
documented. The position responsible for overall coordination and development of the
SPPP was not identified. The SPPP was updated in February 2010 with a previous
update in Oct. 1998; no ocher reviews or updates were documented. No records of a
Stormwater Facility Inspection Program were documented in the SPPP. Pressure
washing activities and procedures should be added to
Qualitative Monitoring
Yes
No
NA NE
Has the facility conducted its Qualitative Monitoring semi-annually?
❑
■
❑ ❑
Comment: No qualitative monitoring events were documented in the SPPP.
Analytical Monitoring
Yes
No
NA NE
Has the facility conducted its Analytical monitoring?
❑
❑
■ ❑
# Has the facility conducted its Analytical monitoring from Vehicle Maintenance areas?
❑
❑
■ ❑
Page: 4

■ Complete Items 1, 2, and 3. Also complete
Item 4 If Restrtcted Delivery Is desired.
■ Print your name and address on the reverse
so that.we can return the card to you.
■ Attach this card to the'back of the mailpiece,
or on the front if space permits.
1. Article Addressed to:
ROBERT RICFIARDSON
GREYHOUND LINES, INC
350 NORTH s-r. I'AUL STREET
DALLAS NC 75201
swp/ma 5/18/10
7008 1140 0002 2716 1237
A. Sign
X ElAgent
❑ Addressee
B. Received rr
ted erne} C. Dat of �erry
1,5-/UIIZ>
D. Is delivery address different from ilem 17 r7 Yes
If YES, enter delivery address below: ❑ No
3. Service Type
Certified Mail ❑ gees Mall
Registered ❑ Return Receipt for Merchandise
❑ Insured Mail ❑ C.O.Q.
4. Restricted Delivery? (Extra Fee)
2004 ; ; ; Domestic Return Receipt
❑ Yes
102595-02-M-1540

UNITED STATES POSTAL SERVICE
First-Ql Lis Mail -
Postage & Fees Paid
LISPS
Permit No. G-10
r
• Sender: Please print your name, addres$;'Ond ZIP+4 in this box'O
SURFACE WATER PROTECTION '
610 EAST CENTER AVENUE
SUITE 301 4h-
MOORESVILLE NC 28115 '
�il�Fl�llillltiiiliill�i�lli�1�111�1�i}I'�Illi�l}1lilllllifll� •- �

V 11
June 17, 2010
Ms. Marcia Allocco
North Carolina Department of Environment and Natural Resources
Division of Water Quality
Surface Water Protection Section
610 East Center Avenue, Suite 301
Mooresville, North Carolina 28115
Storm Water Notice of Violation Response
Greyhound Lines, Inc. #340219 — Charlotte, North Carolina
Tracking Number NOV-2010-PC-0601
Permit Number NCGO80591
Strata Environmental Project Number 0038404
Dear Ms. Allocco:
Strata
ENVIRONMENTAL.
rr
On behalf of Greyhound Lines, Inc. (Greyhound), Strata Environmental (Strata) submits this letter as
acknowledgement of the receipt of the Notice of Violation (NOV) issued to the Greyhound facility
located at 601 West Trade Street, Charlotte, North Carolina. Strata is currently assisting Greyhound in
resolving the following issues as identified in the NOV.
1. Storm Water Pollution Prevention Plan (SWP3)
The facility's SWP3 will be revised to reflect the discrepancies noted during the February site
inspection. Additions to the SWP3 will also be made as needed, which will include, but are not
limited to, inspection and training documentation. Additionally, key personnel have recently
completed training on storm water pollution prevention and best management practices. Key
personnel are currently anticipated to complete training in spill prevention and response
procedures. An evaluation will be conducted to determine if additional training is necessary.
2. Qualitative Monitoring
Qualitative monitoring will be conducted by facility personnel. The facility will be placed on an
email reminder system which will alert key personnel that monitoring is due. Reminders will
continue to be sent on a regular basis until monitoring has been completed. Failure to complete
required tasks in the specified timeframe is reported to company management personnel.
3. Analytical Monitoring
Analytical monitoring will be conducted by facility personnel. The facility will be placed on an
email reminder system which will alert key personnel that sampling is due. Reminders will
continue to be sent on a regular basis until sampling has been completed. Failure to complete
required tasks in the specified timeframe is reported to company management personnel also
through the email reminders.
4. Permit and Outfalls
The facility will be reevaluated to compare the current SWP3 and the inspector's description of
the property's outfalls. All outfalls will be indentified in the SWP3. Outfalls will also be
evaluated for the presence of non -storm water discharges.
0038404.15923.doc
110 Perimeter Park, Suite E, Knoxville, TN 37922 - te] 865.539.2077 - fax 865.539,3970 - www.Mtacnv.com

Ms. Marcia Allocco
June 17, 2010
Page Two
5. City of Charlotte Storm Water Ordinance Review
The PVC pipes noted by the inspector were to determined to be condensate pipes from the HVAC
system. Used drums will be relocated to an appropriate location in order to prevent storm water
pollution. Personnel will be instructed that all wash water generated from pavement washing
activities must be captured, collected, and transported off -site for disposal. All key personnel will
be scheduled to complete training in spill prevention and response procedures.
Strata is confident that the issues listed above and the remaining issues as detailed in the NOV will be
addressed to meet the Department's deadline of August 16, 2010.
If you have any questions or would like to provide further guidance, please contact the undersigned at
865/539-2077. Thank you for your assistance.
Sincerely,
STRATA ENVIRONMENTAL
L,uj--?t� xk-,t�
Crystal Lewis
Environmental Specialist
Nanetta'D. Cutshall, PE
Environmental Engineer
CLL/NDC:kdc
cc: Gregory Burney, City Manager, Greyhound Lines, Inc.
0038404.15923.doc

A=*A FILE
NCDENR
North Carolina Department of Environment and Natural Resources
Beverly Eaves Perdue
Governor
Robert Richardson
Greyhound Lines, Inc.
350 North St Paul Street
Dallas, TX 75201
Dear Mr. Richardson:
Division of Water Quality
Coieen H. Sullins
Director
October 8, 2010
Dee Freeman
Secretary
Subject: Follow-up Compliance Evaluation Inspection
Greyhound Lines, Incorporated
601 West Trade Street
NPDES Stormwater Permit - NCG080000
Certificate of Coverage - NCGO80591
On August 18, 2010, Heather Sorensen from Charlotte -Mecklenburg Stormwater Services (CMSWS),
conducted a follow-up site inspection of the Greyhound Lines, Inc. facility located at 601 West Trade Street in
Charlotte, Mecklenburg County, North Carolina. The site drains to Irwin Creek, Class C. waters located in the
Catawba River Basin. The site visit and file review revealed that the subject facility is covered by NPDES
General Stormwater Permit — NCG080000.
This follow-up inspection was conducted as part of a cooperative working agreement between Mecklenburg
County and the Division of Water Quality. In addition, the inspection was conducted on behalf of the City of
Charlotte in compliance with the City's NPDES Permit, NCS000240, Part II Section H. The following
observations were noted during the Charlotte -Mecklenburg Stormwater Services inspection (please see the
attached addendum for information about your permit):
1) Stormwater Pollution Prevention Plan (SPPP)
A Stormwater Pollution Prevention Plan (SPPP) has been developed, recorded, and properly implemented.
Yes , ® No ❑
2) Qualitative Monitoring
Qualitative monitoring has been conducted and recorded in accordance with permit requirements.
Yes ® No ❑
Qualitative monitoring was conducted on 8-15-2010 for SDO#001. Please submit Qualitative Monitoring
documentation to this Office for SDO #002 and #003 conducted before December 31, 2010,
3) Analytical Monitoring
Analytical monitoring has been conducted and recorded in accordance with permit requirements.
Yes ❑ No ❑ NA
Mooresville Regional Office
Location: 610 East Center Ave., Suite 301 Mooresville, NC 28115 One
Phone: [phone] Fax: [phone] Customer Service: 1-877-623-6748 NorthCarol iina
internet: http11portal.ncdenr,crglweblwq . A117 I Craft/

4.
t' i
carl
Q r; h
Mr. Robert Richardsort,� eyhq rd U s, Inc.
Follow-up Compliance Evaluation Inspection, Page 2
October 8, 2010
4) City of Charlotte Stormwater Ordinance Review:
The facility appeared to be in good condition. No recommendations can be made at this time.
Thank you for the assistance and cooperation during the inspection, Overall, the facility's Stormwater program
was well developed and implemented and this Office commends the permittee's efforts to ensure compliance
with your NPDES permit.
If you have any questions, comments, or need assistance understanding any aspect of your permit, please do
not hesitate to contact Heather Sorensen with CMSWS or Ms. Marcia Allocco of the Division of Water Quality
at [phone].
Sincerely,
i
for Robert B. Krebs
Regional Supervisor
Surface Water Protection Section
Mooresville Regional Office
cc: Rusty Rozzelle, MCWQP
Craig Miller, City of Charlotte
Water Quality Central Files
Mooresville Regional Office
Location: 610 East Center Ave- Suite 301 Mooresville, NC 28115
Phone: [phone] Fax', (704) 663-60401 Ctfstomer Service: 1-677-623-6748
Internet: http:11pertal.ncdenr.or9/web1wq
One
N�orthCarolina
dvaturallt
J
An Equal Opportunity ; Affirmative Action Employer- 36 k Recycled1104b Post Censumer paper

Mr. Robert -Richardson, Greyhound Lines, Inc.
Follow-up Compliance Evaluation inspection, Page 3
October 8, 2010
ADDENDUM
The National Pollutant Discharge Elimination System (NPDES) program was established under the federal
Clean Water Act and then delegated to the Division of Water Quality for implementation in North Carolina. The
NPDES permitting program for stormwater discharges was established in 1990. Phase I focuses on site and
cperations planning to reduce pollutant sources.
Through the NPDES permitting program industrial facilities that fall into one of the subject ten categories are
required to obtain permit coverage under a general permit or an individual permit, depending upon the
facilities SIC code and the industrial activity occurring at the facility. There are currently 19 active general
stormwater permits in North Carolina. One condition that is applicable to both the general permits and
individual stormwater permits is the requirement to develop and implement site -specific comprehensive
Stormwater Pollution Prevention plans (SPPP). These plans are required to include a comprehensive
evaluation of the site and operations to reduce pollutant sources and prevent pollutant discharge.
Copies of the general permits and accompanying documents can be accessed from the following webpage:
http:I/portal,ncdenr.org/web/wq/ws/su/npdessw#General_Permits_NPDES. Permit text, technical bulletins,
discharge monitoring forms, and a Notice of Intent [which is the application for coverage under a NPDES
General Stormwater Permit) can be found on this website.
The following items are a subset of permit requirements and are listed to assist you and help bring your
attention to certain permitting issues, process and condition requirements of your permit. Please see the
above mentioned website to obtain a copy of the permit so you may fully comply with all the conditions therein.
Failure to properly comply with conditions of the permit, like those bulleted below, is a violation(s) of
the permit and subject to civil penalty assessment(s) of up to $25,000.00 per day.
• Industrial facilities that fall into one of the subject ten categories are required to obtain permit coverage
under a general NPDES stormwater permit or an individual NPDES stormwater permit
• All persons desiring to have facilities covered by a General Permit must register with the Division of
Water Quality (DWQ) by filing of a Notice of Intent (NO[) and Applicable Fees.
• This Notice of Intent (NOI) must be submitted and a Certificate of Coverage issued prior to any
discharge of stormwater associated with the industrial activity, process wastewater, and/or mine
dewatering.
• Once the Notice of Intent is received. DWQ will review and determine whether a Certificate of Coverage
(COC) may be issued. If this Certificate of Coverage is issued .the facility is covered by the General
Permit. That is, the permittee is authorized to discharge stormwater, process wastewater, and/or mine
dewatering pursuant to the type of General Permit until the permit expires or is modified or revoked.
• Any other point -source discharge to surface waters of the state is prohibited unless it is an allowable
non-stormwater discharge or is covered by another permit, authorization, or approval.
• There are currently 19 active general permits. Permit conditions vary accordingly; however, most of the
permits have the following condition requirements (you must read your entire permit to ensure full
compliance):
o Development and compliance with the Stormwater Pollution Prevention Plan
o Collection, reporting, and recording of Analytical Monitoring
o Collection, reporting, and recording of Qualitative Monitoring
Mooresville Regional office
Location: 610 East Center Ave.. Suite 301 Mooresville, NC 28115 One
Phone: [phone] Fax: [phone]C 1 Customer Service: 1.877-623-6748 NorthCarol ina
Internet: http:!lparlal.ncdenr.arglweblwq
An Equal Opportunity 4 Affirmative Action Employer— 3C% Recycietl110% Post Consumer paper Natimally

Mr, Robert Richardson, Greyhound Lines, krc,
Follow-up Compliance Evaluation Inspection, Page 4
October B, 2010
o Collection, reporting, and recording of Vehicle Maintenance Monitoring (if applicable)
o Records —Visual monitoring shall be documented and records maintained at the facility along
with the Stormwater Pollution Prevention Plan. Copies of the analytical monitoring results shall
also be maintained on site. The Permittee shall retain records of all monitoring information,
including all calibration and maintenance records and all original strip -chart recordings for
continuous monitoring instrumentation, and copies of all reports required by this general permit
for a period of at least 5 years from the date of the sample measurement, report, or application.
o Expiration — The permittee is not authorized to discharge after the expiration date of the general
permit. In order to receive automatic authorization to discharge beyond the expiration date, the
permittee shall submit forms and fees as are required by the agency authorized to issue permits
no later than 180-days prior to the expiration date. Any permittee that has not requested
renewal at least 180 days prior to expiration, or any permittee that does not have a permit after
the expiration and has not requested renewal at least 180 days prior to expiration, will be
subject to enforcement. Failure to renew your permit is a violation.
o Transfer — The Certificate of Coverage (COC) issued pursuant to this general permit is not
transferable to any person expect after notice to and approval by the Director. The Director may
require modification or revocation and reissuance of the Certificate of Coverage to change the
name and incorporate such other requirements as may be necessary under the Clean Water
Act. The Permit is NOT transferable.
Name Change, Closure, or Facility Ownership change — Permittee is required to notify the
Division in writing in the event the permitted facility is sold or closed. The Division of Water
Quality views changes of name or ownership as a modification that requires the Director's
approval and reissuance of the permit. Name and ownership changes require you to complete a
Name/Ownership Change Form from the Division and mail it back to the Division of Water
Quality along with all appropriate information.
o Proper Operation and Maintenance is a requirement of the permit.
Mooresville Regional Office
Location: 610 East Center Ave., Suite 301 Mooresville, NC 28115
Phone: [phone] Fax: [phone] Customer Service: 1-877-623-6748
Internet: http:1/portal.ncdenrorg1weWwq
One
NorthCaroli` a
An Equal Opportunity 4 Affrmalive Action Employer - 30% Recycle&10 k Post Consumer paper

Permit: NCGO80591
SOC:
County: Mecklenburg
Region: Mooresville
Compliance Inspection Report
Effective: 11/01/07 Expiration: 10/31/12 Owner: Greyhound Lines Inc
Effective: Expiration: Facility: Greyhound Lines Inc - Charlotte
601 W Trade St
Contact Person; Robert Richardson
Directions to Facility:
System Classifications:
Primary ORC:
Secondary ORC(s):
On -Site Representative(s):
Related Permits:
Charlotte NC 28202
Title: Phone: [phone]
Certification: Phone:
Inspection pate: 08/18/2010 Entry Time: 09-00 AM Exit Time: 09:35 AM
Primary Inspector: Water Quality Program Meckenburg County Phone: [phone]
Secondary Inspector(s):
Reason for Inspection: Follow-up Inspection Type: Compliance Evaluation
Permit Inspection Type: Transportation wfVehicle Maintenance/Petroleum Bulk/Oil
Water Separator Stormwater Discharge COC
Facility Status: ■ Compliant Not Compliant
Question Areas:
0 Storm Water
(See attachment summary)
Page: 1

Permit: NCGO80591 owner - Facility: Greyhound Lines !no
Inspection Date: 08/18/2010 Inspection Type: Compliance Evaluation Reason for Visit: Follow-up
Inspection Summary:
Facility Description:
This facility is a passenger bus terminal and restaurant. Diesel fuel and motor oil are stored on site. No hazardous
materials are stored or handled at the facility. Sewage is discharged from buses into sanitary sewer hoppers. No vehicle
maintenance or washing is conducted on site. The facility is open to the public 24 hours a day, seven days a week and
employs approximately 72 people. The facility holds a UST permit for a 15,000-gallon underground storage tank (UST).
Kitchen grease is disposed of by Sani-Can and used batteries are disposed of by Quest. There have been no spills at the
facility in the previous three years. The facility pressure washes the lot every two weeks and disposes of the wash water
into the sanitary sewer system. The facility is 100% impervious with two identified storm drain outfalls.
Compliance History:
A Notice of Violation was issued to Greyhound Lines, Inc. on May 18, 2010, due to violations observed during an NPDES
Stormwater inspection conducted on February 23, 2010.
Industrial Operations/&ty of Charlotte Stormwater Ordinance Review:
The facility appeared to be in good condition during the follow-up inspection, which was conducted during dry weather
conditions. No recommendations can be made at this time.
1 2

A
Permit: NCGO80591 owner - Facility: Greyhound Lines Inc
Inspection Date: 08118I2010 Inspection Type: Compliance Evaluation Reason for Visit: Follow-up
Stormwater Pollution Prevention Plan
Yes
No
NA
NE
Does the site have a Stormwater Pollution Prevention Plan?
■
Cl
n
n
# Does the Plan include a General Location (LJSGS) map?
■
n
❑
n
# Does the Plan include a "Narrative Description of Practices"?
■
n
n
n
# Does the Plan include a detailed site map including outfall locations and drainage areas?
■
n
n
n
# Does the Plan include a list of significant spills occurring during the past 3 years?
n
n
n
# Has the facility evaluated feasible alternatives to current practices?
■
n
n
in
# Does the facility provide all necessary secondary containment?
■
n
n
n
# Does the Plan include a Bfv1P summary?
■
n
n
o
# Does the Plan include a Spill Prevention and Response Plan (SPI
■
❑
❑
❑
# Does the Plan include a Preventative Maintenance and Good Housekeeping Plan?
■
n
n
n
# Does the facility provide and document Employee Training?
■
n
o
n
# Does the Plan include a list of Responsible Party(s)?
■
❑
❑
❑
# Is the Plan reviewed and updated annually?
■
n
n
n
# Does the Plan include a Stormwater Facility Inspection Program?
■
n
n
n
Has the Stormwater Pollution Prevention Plan been implemented?
■
n
n
n
Comment: Documentation of Preventative Maintenance and Good Housekeeping
inspections of material handling areas were documented in the SPPP for 1-15-2010,
2-1-2010, 3-2-2010, 4-1-2010, 5-3-2010, 6-2-2010, 7-5-2010, and 8-2-1010.
Employee Training was conducted and documented for 11-11-2009, 7-17-2010,
8-2-1010, and 8-16-2010.
The SPPP was updated in February 2010 and on August 1, 2010.
Qualitative Monitoring Yes No NA NE
Has the facility conducted its Qualitative Monitoring semi-annually? ■ ❑ ❑ ❑
Comment: Qualitative monitoring was conducted and documented in the SPPP on
8-15-2010 for SDO#001. The facility shall submit qualitative monitoring documentation
for SDO#002 and #003.
Analytical Monitoring Yes No NA NE
Has the facility conducted its Analytical monitoring? n n ■ ❑
# Has the facility conducted its Analytical monitoring from Vehicle Maintenance areas? ❑ ❑ ■ ❑
Comment:
Permit and Outfalls Yes No NA NE
13

Permit: NCGO80591 Owner - Facility: Greyhound Lines Inc
Inspection Date: 0811812010 Inspection Type: Compliance Evaluation Reason for Visit: Follow-up
# Is a copy of the Permit and the Certificate of Coverage avallable at the site? a n Cl n
# Were all outfalls observed during the inspection?
■nnn
# If the facility has representative eutfali status. is it properly documented by the Division? ❑ n ■ n
# Has the facility evaluated all illicit (non stermwater) discharges?
Comment: SDO#003 has been added to the SPPP. The permittee evaluated the
presence of non-stormwater discharges on 7-15-2010.
■D
Page: 4

October 26, 2010
Ms. Marcia Allocco
North Carolina Department of Environment and Natural Resources
Division of Water Quality
Surface Water Protection Section
610 East Center Avenue, Suite 301
Mooresville, North Carolina 28115
Storm Water Compliance Evaluation Response
Greyhound Lines, Inc. #340219 — Charlotte, North Carolina
Permit Number NCGO80591
Strata Environmental Project Number 0038404
Dear Ms. Allocco:
Strata
ENVIRONMENTAL
RECEIVED
DIVISION OF WATER QUALITY
OCT 2 8 2010
SWP SECTION
MOORESVILLE REGIONAL OFFICE
In response to the Follow-up Compliance Evaluation letter dated October 8, 2010 issued by your
department to the Greyhound Lines, Inc. facility located at 601 West Trade Street, Charlotte, North
Carolina, enclosed are the Qualitative Monitoring Reports for SDO #002 and #003.
If you have any questions or require any additional information, please contact the undersigned at
865/539-2077. Thank you for your assistance.
Sincerely,
;STATA ENVIRONMENTAL
Andrea Heinzenberger
Environmental Specialist
AEH/kdc
Enclosures
cc: Loronzo Battle, City Manager, Greyhound Lines, Inc.
110 perimeter Park, Suite E, Knoxville, TN 37922 • tel [phone] • fax [phone] • www.strataenxcom
0038404.1657 I .doc

Stormwater Discharge Outfall (SDO)
Qualitative Monitoring Report
Fvrguidwica on filling vul thisform, please visit: tLctt2LL4�2n,er�r,�tata.na.usl�u/Fonns i�oaurpghty htm#mi:g;forrn
Permit No.: jy/,CL(:5'IOr Certificate of Coverage No-:
Facility Name: h
County: Phone No.
inspector:141. n &;nr
Date of Inspection: I 12.S I ID __ _ _......
Time of Inspection: .
Total Event Precipitation (inches): � 41
Was this a Representative Storm Event? (See information below) KYes ❑ No
Please check your permit to verify 1f Qualitative Monitoring Hurst be performed during a represrntntive
storm event (requirements vary).
.............. _ ._....__......_.,.........._ _._..........._,..... ------------ _..---._._.._..._...--- ............._ .. .. ---- -....
A "representative Storm Event" is a storm event that measure s greater than D. l inches of rainfall and that
is preceded by at least 72 hours (3 days) in which no storm event measuring greater than 0.1 inches has
occurred. A single storm event may contain up to 10 consecutive hours of no precipitatian. _ __..... ,....._.....,
By this signature. I certify that this report is accurate and complete to the best of my knowledge:
of Pcrnuttee or Designee)
I. Outfnil Description:
Dutfall No. A4'L Structure (pipe, ditch, etc.) nm6c Wt elm 124--
Receiving Stream: Trm h CtreGk
Describe the industrial activities that occur within the outfall drayage Brea:
2. Color; Describe the color of the discharge using basic colors (red, brawn, blue, etc,) and tint
(light, medium, dark) as descriptors: C13\0,r_ brs?re "±11A±a. .
3. 0dor.Describear di dtnct odors th the discharge may have {i.e., smells strongly of oil, weak
chlorine odor, etc.): (k. t , �A-rn � 1jP .,.�
Page I - of 2
$WU-242-112608 —

4, Clarity: Choose the number which best describes the clarity of the discharge, where I is clear
and 5 is very cloudy:
3 4 S
S. Floating Solids: Choose the number which best describes the amount of floating solids in the
stonnwater discharge, where I is no solids and 5 is the surface covered with floating solids:
0 2 3 4 5
6. Suspended Solids: Choose the number which best describes the amount of suspended solids in
the stormwater discharge, where l is no solids and 5 is extremely muddy;
02 3 4 5
7. is there any foam in the stormwater discharge? Yes
S, is there an oil sheen in the stormwater discharge? Ycs
9. is there evidence of erosion or deposition at the outfall? Yes I@fo )
10. Otber Obvious Indicators of Stormwater Poltntlon:
list and describe NtiI4
Note: Low clarity, high Solids, and/or the presence of foam, oil sheen, or erosion/deposition may be
indicative of pollutant exposure. These conditions warrant further investigation.
Pago 2 of 2
swu-242-112608

Stormwater Discharge Outfall (SAO)
Qualitative Monitoring Report
Forguidance on filling nut this furor, please visit. htto:llh2a.er�r, tal.c.ns,uaJsu/FQn115 �gcta�tl�satts,ht=nYnii.yctg{ t
Permit No.: DiJCQ
facility Name: -C
County. -B&ex k
Inspector: � &I —
Date of Inspection:
Time of ltlspeetioa:
Total Event Precipitation (incites):
or Certificate of Coverage No.:
No.
Was this a Representative Storm Event? (See information below) 4 Yes ❑ No
Please check your permit to verb fy ¢f Qualitative Monitoring must be perfon"d during a representative
,storm event (requirements vary).
! A "Representative Storm Event" is u w m event that measures greater than 0.1 inches of rainfall and that
is preceded by at least 72 hours (3 days) in which no Am m event measuring greater than 0.1 inches has
occurred. A single storm event may t _Lv 10 consc6tive hours of no -------
eci itation.
t------ Y 0 _.._. __. _........ _ .
By
this signature, l certify that this report is accurate and complete to the best of my knowledge:
gnatum of PerrdKtee or
1. Ontfall Description:
Dutfall No..z2a Structure (pipe, ditch, etc.) as pho l '
Rcc:eiving Stream: f w'rrN reclL _ _ •l
Describe the industriaj activities thtAt occur 54hin the outfall drainage area: _
I Color: Describe the color of the discharge usirig basic colors (red, brown, blue, etc.) and tint
(light, medium, dark) as descriptors: r'
I Odor: Describe anXdist;tact odors tbq the discharge may have (i.e.. smells strongly of oil, weak
chlorine odor, etc.): ,�W P_r. 1'1p.—
Page L of 2
SWU-242-1L26N

4. Clarity: Choose the number wbich best describes the clarity of the discharge, where I is clear
and 5 is very cloudy:
L 3 4 5
S. Floating Solids, Choose the number which best describes the amount of floating, solids in the
stormwater discharge, where 1 is no solids and 5 is the surface covered with floating solids:
�2 2 3 4 5
6. Suspended Solidst Choose the number which best describes the amount of suspended solids in
the stonnwater discharge, where l is no solids and 5 is extremely muddy:
0 2 3 4 5
7. Is there any foam in the stormwater discharge? Yes <S:)
8. Is there an od sheen in the stormwater discharge? Yes No
9. Is there evidence of erosion or deposition at the outfall? Yes No
10. Other ObAous Indicators of Stotmwatear Polludon:
List and describe
Note: Low clarity, high solids, and/or the presence of foam, oil sheen, or erosiort/deposition may be
indicative of pollutant exposure. These conditions warrant further investigation.
Page 2 of 2
SWU-242.112606 T

Strata
ENVIRONMENTAL
October 27, 2009
North Carolina Department of Environment and Natural Resources
Division of Water Quality
Storm Water Permitting Unit
1617 Mail Service Center
Raleigh, North Carolina 27699-1617
Notification of Mailing Address Change
Greyhound Lines, Inc. — Charlotte and Fayetteville, North Carolina
Permit Numbers — NCG080591 and NCGO80592
Strata Environmental Project Number 0078400
Dear Staff Member:
This is to request a mailing address change for the Greyhound Lines, Inc. listed below, formerly mailed to
350 N. St. Paul Street, Dallas, Texas which is no longer in operations.
Facility Name
Address
Permit Number
Greyhound Lines, Inc. #340219
601 West Trade Street, Charlotte, NC
NCGO80591
Greyhound Lines, Inc. #340012
324 Pearson Street, Fayetteville, NC
NCG080592
Please remit any past and/or current invoices, forms, permits, and all other correspondences to:
Greyhound Lines, Inc.
c/o Strata Environmental
110 Perimeter Park, Suite E
Knoxville, Tennessee 37922
If you have any questions or require additional information, please contact the undersigned at 8651539-
2077. Thank you for your assistance.
Sincerely,
STRATA ENVIRONMENTAL
JaAZL, � MAJi'
Tara Garrett
Environmental Scientist
Enclosures
cc: Paulette Bennett, City Manager, Greyhound Lines, Inc., #340012
Gregory Burney, City Manager, Greyhound Lines, Inc., #340219
CP
110 Perimeter Park, Suite E, Knoxville, TN 37922 • tel [phone] • fiat 865.539.3970 • www.strataenv.com
0078400.14845.doc

Michael F. Easley, Governor
William G. Ross Jr,, Secretary
North Carolina Department of Environment and Natural Resources
Alan W. Klimek, P.E., Director
Division of Water Quality
August 23, 2002
ROBERT RICHARDSON
GREYHOUND LINES INC - CHARLOTTE
350 NORTH ST PAUL
DALLAS, TX 75201
Subject: NPDES Stormwater Permit Renewal
Greyhound Lines Inc - Charlotte
COC Number NCG080591
Mecklenburg County
Dear Permittee:
In response to your renewal application for continued coverage under general permit NCG080000, the Division of
Water Quality (DWQ) is forwarding herewith the reissued stormwater general permit. This permit is reissued
pursuant to the requirements of North Carolina General Statute 143-215.1 and the Memorandum of Agreement
between the state of North Carolina and the U.S. Environmental Protection Agency, dated December 6, 1983.
The following information is included with your permit package:
A new Certificate of Coverage
A copy of General Stormwater Permit NCG080000
A copy of a Technical Bulletin for the general permit
Your coverage under this general permit is not transferable except after notice to DWQ. The Division may require
modification or revocation and reissuance of the Certificate of Coverage. This permit does not affect the legal
requirements to obtain other permits which may be required by DENR or relieve the permittee from responsibility
for compliance with any other applicable federal, state, or local law, rule, standard, ordinance, order, judgment, or
decree.
If you have any questions regarding this permit package please contact Delonda Alexander of the Central Office
Stormwater and General Permits Unit at [phone], ext. 584
Sincerely,
Bradley Bennett, Supervisor
Stormwater and General Permits Unit.
cc: Central Files
Stormwater & General Permits Unit Files
Mooresville Regional Office
T
NCDENR
N. C. Division of Water Quality 1617 Mail Service Center Raleigh, NC 27699-1617 [phone] Customer Service
1- 800-623.7748

STATE OF NORTH CAROLINA
DEPARTMENT OF ENVIRONMENT AND NATURAL RESOURCES
DIVISION OF WATER QUALITY
GENERAL PERMIT NO. NCGO80000
CERTIFICATE OF COVERAGE No. NCG080591
STORMWATER DISCHARGES
NATIONAL POLLUTANT DISCHARGE ELIMINATION SYSTEM
In compliance with the provision of North Carolina General Statute 143-215.1, other lawful standards and
regulations promulgated and adopted by the North Carolina Environmental Management Commission, and the
Federal Water Pollution Control Act, as amended,
GREYHOUND LINES INC
is hereby authorized to discharge stormwater from a facility located at
GREYHOUND LINES INC - CHARLOTTE
601 WEST TRADE ST
CHARLOTTE
MECKLENBURG COUNTY
to receiving waters designated as the Charlotte MSSS to Irwin Creek, a class C stream, in the Catawba River Basin
in accordance with the effluent limitations, monitoring requirements, and other conditions set forth in Parts I, 11,111,
IV, V, and VI of General Permit No. NCGO80000 as attached.
This certificate of coverage shall become effective September 1, 2002.
This Certificate of Coverage shall remain in effect for the duration of the General Permit.
Signed this day August 23, 2002.
for Alan W. Klimek, P.E., Director
Division of Water Quality
By Authority of the Environmental Management Commission

Michael F. Easley, Governor
William G. Ross Jr., Secretary
North Carolina Department of Environment and Natural Resources
Gregory J. Thorpe, Ph.D.
Acting Director
Division of Water Quality
December 27, 2001
RONDA A DERK
GREYHOUND LINES INCORPORATED
350 NORTH ST PAUL MS 10
DALLAS, TX 75201
Subject: NPDE:S Stormwater Permit Renewal
GREYHOUND LINES INCORPORATED
COC Number NCGO8059 t
Mecklenburg County
Dear Pe•mittec:
Your facility is currently covered fur• stormwater discharge under General Permit NCG080000. ']'his permit expires
on August 3 t, 2002. The Division stuff is currently in the process of rewriting this permit and is scheduled to have
the permit reissued by late summer of 2002. Once the permit is reissued, your facility would be eligible for
continued coverage under the reissued pertnit.
In order to assure your continued coverage under the general permit, you must apply to the Division of Walcr
Quality (DWQ) for renewal of your permit coverage. To stake this renewal process easier, we are informing you in
advance that your permit will be expiring. Enclosed you will find a General Permit Coverage Renewal
Application Form. The application must No completed and returned by March 4, 2002 in order to assure continued
coverage under the general permit.
Failure to request renewal within this time period may result in a civil assessment ol' al least $250.00. Larger
penalties may be assessed depending on I110 (ICHIRIL ncy of the request. Discharge ol'stormwatcr from your facility
without coverage under a valid storrnwater NPDES permit would constitute a violation of NCGS 143-215.1 and
could result in assessments of civil penalties of up to $10,000 per day.
Please note that recent federal legislation has extended the "no exposure exclusion" to all operators of industrial
facilities in any of the I I categories of "storm water discharges .tssociafCd with industrial activity," (except
construction activities). II'you feel your facility can certify a condition of "no exposure", i.e. the facilty industrial
materials and operations are not exposed to storrnwater, you can apply for the no exposure exclusion. For additional
information contact the Central Office Stormwater Staff member listed below or check the Stormwater & General
Permits Unit Web Site at hitp://li2o.enr.state,nc.us/su/stot'ltlwatei-.htnll
ll' the subject storniwater discharge to waters of the state has been terminated, please complete the enclosed
Rescission Request Form. Mailing instructions are listed on the bottom ofthe form. You will he notified when [tic
rescission process has been completed.
Il'you have any questions regarding the permit renewal procedures 1)l4asu contact Mike Parkcr ol'the Mooresville
Regional Office at 704-663-1699 or Delonda Alexander of the Central (Alice Stormwater Unit at [phone],
cxt. 584
Sincerely,
Bradley Bennett, Supervisor
Slnrrnwatcr and Ccner.d Permits Unit
cc: Central Files
Mooresville Regional Office
©*I
NCDENR
N. C. Division of Water Quality 1617 Mail Service Center Raleigh, NC 27699-1617 [phone] Customer Service
1-800-623-7748

State of North Carolina
Department of Environment,
Health and Natural Resources
Division of Water Quality
James B. Hunt, Jr., Governor
Wayne McDevitt, Secretary
A. Preston Howard, Jr., P.E., Director
September 26, 1997
Rhonda Derk
Greyhound Lines, Inc.
350 North St. Paul
Dallas, Texas 75201
M1.9;WA
IT
A&�Ja
E:)EHNR
Subject: General Permit No. NCG080000
Greyhound Lines, Inc.
COC NCGO80591
Mecklenburg County
Dear Mrs. Derk:
In accordance with your application for discharge permit received on April 21 1997, we are forwarding
herewith the subject certificate of coverage to discharge under the subject state - NPDES general permit. This
permit is issued pursuant to the requirements of North Carolina General Statute 143-215 .1 and the
Memorandum of Agreement between North Carolina and the US Environmental Protection agency dated
December 6, 1983.
If any parts, measurement frequencies or sampling requirements contained in this permit are
unacceptable to you, you have the right to request an individual permit by submitting an individual permit
application. Unless such demand is made, this certificate of coverage shall be final and binding.
Please take notice that this certificate of coverage is not transferable except after notice to the Division
of Water Quality. The Division of Water Quality may require modification or revocation and reissuance of the
certificate of coverage.
This permit does not affect the legal requirements to obtain other permits which may be required by the
Division of Water Quality or permits required by the Division of Land Resources, Coastal Area Management
Act or any other Federal or Local governmental permit that may be required.
If you have any questions concerning this permit, please contact Aisha Lau at telephone number 919/733-5083
ext. 578.
Sincerely,
ORIGINAL. SIGNED BY
BRADLEY 8FN1R1FTr
A. Preston Howard, Jr., P. E.
cc: Mooresville Regional Office
P.O. Box 29535, Raleigh, North Carolina 27626-0535 Telephone [phone] FAX [phone]
An Equal Opportunity Affirmative Action Employer 50% recycled/ 10% post -consumer paper

STATE OF NORTH CAROLINA
DEPARTMENT OF ENVIRONMENT, HEALTH AND NATURAL RESOURCES
DIVISION OF WATER QUALITY
GENERAL PERMIT NO. NCGO80000
CERTIFICATE OF COVERAGE NO. NCGO80591
STORMWATER DISCHARGES
In compliance with the provision of North Carolina General Statute 143-215.1, other lawful standards and
regulations promulgated and adopted by the North Carolina Environmental Management Commission, and
the Federal Water Pollution Control Act, as amended,
GREYHOUND LINES, INC.
is herby authorized to discharge stormwater from a facility located at:
GREYHOUND LINES, INC.
601 WEST TRADE STREET
CHARLOTTE, NC
MECKLENBURG COUNTY
to receiving waters designated as Charlotte Municipal Storm Sewer System to Irwin Creek, a class C stream
in accordance with the effluent limitations, monitoring requirements and other conditions set forth in Parts I,
II, III and IV of General Permit No. NCG080000 as attached.
This Certificate of Coverage shall become effective September 26, 1997.
This Certificate of Coverage shall remain in effect for the duration of the General Permit.
Signed this day September 26, 1997,
ORIGINAL SIGNED BY
BRADLEY RFNNETT
A. Preston Howard, Jr., P.E., Director
Division of Water Quality
By Authorization of the Environmental Management Commission

s.zi
mw(A
A3Adns IVOIJo'I030
601 i3INI 3H.L 30 IN3W16Vd3Q

2
FACILITY 0
COUNTY '7J"
NPDES 0
MAP it
DSN FLOW p114
SUB, E'ASiN
LA'VTs E UDE L
2
L 0 Nt G i TUDE 10 50 L
RECElk-,,%'NG STREAM
STREAM CLASS I
DISCHARGE CLASS 0
EXPIRATION DATE 6' �/3 /oa
6rtfe

Michael F. Easley, Governor
Wllliam G. Ross Jr., Secretary
North Carolina Department of Environment and Natural Resources
Al
August 23, 2002
ROBERT RICHARDSON
GREYHOUND LINES INC - CHARLOTTE
350 NORTH ST PAUL
DALLAS, TX 75201
Alan W. Klimek, P.E., Director
Division of Water Quality
Subject: NPDES Stormwater Permit Renewal
Greyhound Lines Inc - Charlotte
COC Number NCGO80591
Mecklenburg County
Dear Permittee:
In response to your renewal application for continued coverage under general permit NCG080000, the Division of
Water Quality (DWQ) is forwarding herewith the reissued Stormwater general permit. This permit is reissued
pursuant to the requirements of North Carolina General Statute 143-215.1 and the Memorandum of Agreement
between the state of North Carolina and the U.S. Environmental Protection Agency, dated December b, 1983.
The following information is included with your permit package'.
A new Certificate of Coverage
A copy of General Stormwater Permit NCG080000
A copy of a Technical Bulletin for the general permit
Your coverage under this general permit is not transferable except after notice to DWQ. The Division may require
modification or revocation and reissuance of the Certificate of Coverage. This permit does not affect the legal
requirements to obtain other permits which may be required by DENR or relieve the permittee from responsibility
for compliance with any other applicable federal, state, or local law, rule, standard, ordinance, order, judgment, or
decree.
If you have any questions regarding this permit package please contact Delonda Alexander of the Central Office
Stormwater and General Permits Unit at [phone], ext. 584
cc: Central Files
Stormwater & General Permits Unit Files
Mooresville Regional Office ,
Sincerely,
Bradley Bennett, Supervisor
Stormwater and General Permits Unit
NC:'JF',i-
a
4
l
AUG 2 9 2002
AW
NCDENR
N. C. Division of Water Quality 1617 Mail Service Center Raleigh, NC 27699-1617 [phone] Customer Service
1. 800-623-7748

State of North Carolina
Department of Environment
and Natural Resources
Division of Water Quality
Michael F. Easley, Governor
William G. Ross Jr., Secretary
Gregory J. Thrope, Ph.D., Acting Director
CERTIFIED MAIL.
RETURN RECEIPT REQUESTED
Ronda A Derk
Greyhound Lines Inc
350 North St Paul Ms 10
Dallas TX 75201
1••
NCDENR
NORTH CAROLINA DEPARTMENT OF
ENVIRONMENT AND N6r F�� RCES
IRC?I4ME T
1/22/2002 A�fl) I`t?.� �'! r,'s
r
JAN 2 4 2002
2
l
SUBJECT: NOTICE OF VIOLATION AND REVOCATION FOR NON PAYMENT -
.:. '
PERMIT NUMBER NCG080591
Greyhound Lines Incorporated
Mecklenburg COUNTY
Dear Permittee:
Payment of the required annual administering and compliance monitoring fee of $80.00 for this year has not
been received for the subject permit. This fee is required by Title 15 North Carolina Administrative Code 2H.0105, under
the authority of North Carolina General Statutes 143-215.3(a)(1), (1 a) and (1 b). Because this fee was not fully paid within
30 days after being billed, this letter initiates action to revoke the subject permit, pursuant to 15 ncac 2H.0105(b) (2) (k)
(4), and G.S. 143-215.1 (b) (3).
Effective 60 days from receipt of this notice, subject permit is hereby revoked unless the required Annual
Administering and Compliance Monitoring Fee is received within that time. Discharges without a permit are subject to the
enforcement authority of the Division of Water Quality. Your payment should be sent to:
N.C. Department of Environment and Natural Resources
Division of Water Quality
Budget Office
1617 Mail Service Center
Raleigh, NC 27699-1617
If you are dissatisfied with this decision, you have the right to request an administrative hearing within Thirty (30)
days following recipt of this notice, identifying the specific issues to be contended. This request must be in the form of a
written petition conforming to Chapter 150B of the North Carolina General Statutes, and filed with the Office of Administrative
Hearings, Post Office Drawer 27447, Raleigh, North Carolina, 27611-7447. Unless such request for hearing is made or
payments received, revocation shall be final and binding, if you have any questions, please contact:
Mr. Rex Gleason, Mooresville Water Quality Regional Supervisor, [phone].
Sincerely,.
"Gregory J. Thorpe, Ph.D.
cc: Supevisor, Water Quality Permits and Engineering Unit
Mooresville Regional Office
County Health Department
P.O. Box 29535, Raleigh, North Carolina 27626-0535 Telephone [phone] FAX [phone]
An Equal Opportunity Affirmative Action Employer 50% recycled 110% post -consumer paper

Michael F. Easley, Governor
William G. Ross Jr., Secretary
North Carolina Department of Environment and Natural Resources
Gregory J. Thorpe, Ph.D.
Acting Director
Division of Water Quality
December 27, 2001
IWNDA A DERK
GREYHOUND LINES INCORPORATED
350 NOR"rH ST PAUL MS 10
DALLAS, TX 75201
Suh_iect: NPDES Stornrwaler Permit Renewal
GREYHOUND LINES INCORPORATED
COC Number NCG080591
Mecklenburg County
Dear Permitice:
Your facility is currently covered for storrwatcr discharge under General Permit NCOi080000. This perruit expires
on August 31, 2002. The Division stuff is currently in the process of rewriting this permit and is scheduled to have
the permit reissued by late summer ol'2002. Once the permit is reissued, your facility would he eligible for
continued coverage under the reissued permit.
In order io assure your continued coverage under the general permit, you must apply to the Division of Water
Quality (DWQ) for renewal of -your permit coverage. To make this renewal process easier, we are informing you in
advance that your permit will he expiring. Enclosed you will find a General Permit Coverage Renewal
Application Form. The application roust he completed and returned by March 4, 2002 in order to assure continues{
coverage under the general permit.
Failure to reduest renewal within this time period may result in a civil assessment of at least $250.00. Larger
penalties may be assessed depending on the delinquency of the request. Discharge of storrwatcr from your facility
without coverage under a valid slormwatcr NPDES permit would constitute a violation of NCGS 143-215.1 and
could result in assessinents of civil penahics of up to $10,000 Per day.
Please note that recent federal legislation has extended the "no exposure exclusion" to all operators of industrial
facilities in any of the I I categories of "storm water discharges associated wills industrial activity," (except
construction activities), It' you feel your facility can certify a conditiOn of "no exposure", i.e. the facilty industrial
materials and operations are not exposed to stormwatcr, you can apply for the no exposure exclusion. For additional
information contact the Central Office Stormwatcr Staff member listed below or check the Stormwatcr & General
Permits Unit Wcb Site at http://li2o.enr.state.nc.us/su/storlllwzlter.htillI
If the subject stormwatcr discharge to waters of the state has been terminated, please complete the enclosed
Rescission Request Form. Mailing instructions are listed on the bottom of ilia form, You will he notified when the
rescission process has been completed.
If you have any questions regarding the permit renewal procedures please contact Mike Parker of the Mooresville
Regional Office at 704-663-1699 or Dclonda Alexander of the Central Office Stormwaler Unit at [phone],
ext. 584
Sincerely,
Bradley Bennell, Supervisor
Stormwater and General Permits Unit
cc: Cenlral Files
Mooresville Regional 01'Iicc
N. C. Division of Water Quality 1617 Mail Service Center Raleigh, NC 27699.1617 [phone]
ern
NCDENR
Customer Service
1- 800-623-7748