NCS000426_2009 Annual Report_20090831

STORMWATER DIVISION CODING SHEET
MS4 PERMITS
PERMIT NO.
' \ 1 � b D
v
DOC TYPE
❑ FINAL PERMIT
�/ANNLJALREPORT.
❑ APPLICATION
❑ COMPLIANCE
❑ OTHER
DOC DATE
❑ p""s`
YYYYMMDD

HICKORY
Office of the City Manager
August 31, 2009
Mr. Mike Randall
Department of Environment and Natural Resources
Division of Water Quality
Stormwater Permitting Unit
1617 Mail Service Center
Raleigh, North Carolina 27699-1617
Dear Mr. Randall:
City of Hickory
Post Office Box 398
Hickory, NC 28603
Phone: [phone]
Fax: [phone]
Email: mberryeci.hickory. nc.us
6
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This letter is to document that the City of Hickory's Fourth Annual Report for Permit NCS
000426 was submitted to you electronically at your e-mail address: [e-mail]
The following certification is made as required in the reporting and record keeping section of the
permit:
"l certify, under penalty of law, that this document and all attachments were prepared under my
direction or supervision in accordance with a system designed to assure that qualified personnel
properly gather and evaluate the information submitted. Based on my inquiry of the person or
persons who manage the system, or those persons directly responsible for gathering the
information, the information submitted is, to the best of my knowledge and belief, true, accurate,
and complete. I am aware that there are significant penalties for submitting false information,
including the possibility of fines and imprisonment for knowing violations."
If you have any questions, please contact Terry L. Watts of the City of Hickory's Engineering
Department at 828 323-7416.
Sincerely,
Mick Berry
City Manager
C: Chuck Hansen
Terry L, Watts

CITY OF HICKORY
FOURTH ANNUAL REPORT FOR PERMIT NCS 000426
IntrntIisetinn
A proposed stormwater management program (SWMP) was developed and submitted
March 10, 2003 with the City of Hickory's National Pollutant Discharge Elimination
System (NPDES) Phase 11 permit application for the municipal separate storm sewer
system (MS4). Permit Number NCS 000426 was issued to the City of Hickory by the
North Carolina Department of Environment and Natural Resources (NCDENR) under
authority of the North Carolina Environmental Management Commission and the
Federal Water Pollution Control Act. The permit was effective July 1, 2005, and allows
the discharge of storm water from the MS4 under the NPDES regulations to the various
receiving waters and their tributaries within the Catawba River basin in accordance
with the provisions of the permit.
Section A, the Program Implementation section of the permit, requires that the SWMP
be implemented and managed such that the discharge of pollutants from the MS4 is
reduced to the maximum extent practicable. Implementation of the plan is expected
with emphasis given to priority areas and to management measures and programs that
are most effective and efficient at varying stages of the plan's implementation.
Purpose
Part I 11, the Program Assessment section of the permit requires that the SWM 1' be
reviewed and updated on an annual basis. The Program Assessment section also
requires that a report be submitted to NCDENR on an annual basis to document the
previous permit year's activities from .July I to June 31). The stated purpose of this
report is a detailed description of the status of implementation of the SWMP.
Report Format
The format of the body of the report uses the six minimum measures, (1) Public Education
and Outreach, (2) Public Involvement and Participation, (3) Illicit Discharge Detection and
Elimination, (4) Construction Site Runoff Controls, (5) Post -Construction Site Runoff
Controls, and (6) Pollution Prevention and Good Housekeeping for Municipal Operations,
to report on the progress for the past year's activities, as well as the planned program for
the next permit year. The information that follows is the fourth annual report for Permit
Number NCS 000426.
Each of the six minimum measures of the permit is listed in detail below using the actual
permit provisions. Following each of the six minimum measures, the accomplishments
for the measure for the fourth permit year are discussed, as well as the goals for the
measure for the fifth permit year.
A discussion of data and financial expenditures concludes the body of the report.
Appendix A contains the "Implementation Plan for Hickory's Stormwater
Management Program 2009 - 2012" that is discussed in the Public Involvement and
Participation Section, Subsection (1)), Establish a Citizens' Group, on Page 13 of this
report.

PUBLIC EDUCATION AND OUTREACH (PERMIT REQUIREMENTS)
1. Objectives for Public Education and Outreach
(a) Distribute educational materials to the community.
(b) Conduct public outreach activities.
(c) Raise public awareness on the causes and impacts of stormwatcr
pollution.
(d) inform the public on steps they can take to reduce or prevent storm -
water pollution.
2. BMPs for Public Education and Outreach
The permittee shall implement the following BMI's to meet the objectives of the
Public Education and Outreach Program and shall notify the Division prior to
modification of any goals.
BMP
Measurable Goals
YR
YR
4
S
(a) Establish a Public
Develop a public education program and
X
X
Education and
implement within 12 months of the permit
Outreach Program
issue date. Document efforts to reach the
majority of the general public.
(b) Informational Web
Develop and maintain internet web site.
X
X
Site
Post newsletter articles on stormwater,
information on water quality, stormwater
projects and activities, and ways to contact
stormwater management program staff.
(c) Public education
Develop general stormwater educational
X
X
materials for schools,
material to appropriate target groups as
homeowners, and/or
likely to have a significant stormwater
businesses
impact. Instead of developing its own
materials, the permittee may rely on state -
supplied Public Education and Outreach
materials, as available, when implementing
its own program.
(d) Public education
Distribute written educational material to a
X
X
material dissemination
broad public audience. Possibilities
include, but are not limited to utility
mailouts and at special events.
2

PUBLIC EDUCATION AND OUTREACH
ACCOMI'LISHMENTS FOR FOURTH PERMIT YEAR
(A) Establish a public education and outreach program.
The program that we developed still contains the essential elements proposed in our
SWMP submitted with our permit application. The BMPs listed in the SWMP were a
quarterly newspaper column, information on the City of Hickory's website, distribute
information to the general public, conduct public presentations, develop or acquire
educational materials for city schools, develop a business outreach program, and
purchase marked storm drain castings.
The fourth year of the permit was spent working toward improving our public
education and outreach program. The programs for public education and outreach by
other cities were reviewed, as well as materials developed by the United States
Environmental Protection Agency (EPA) and NCDENR. Various printed and video
materials were obtained that will be used in the public education and outreach
program. Six seminars were attended by City of Hickory staff members during the
year. Also, three internet presentations by the EPA and one by the Center for
Watershed Protection were viewed by City of Hickory staff members during the year.
Pet waste stations have been installed in seven of our City parks. Two pet waste
stations are located downtown in the Union Square area which is a large plaza in the
downtown shopping district.
The City of Hickory's utility bill insert publication is called "City Snippets." 'Phis two -
page publication is included in the City of Hickory's utility bills each month, and
reaches a total of over eighteen thousand billing addresses within the City of Hickory
and the extra -territorial ,jurisdiction (ETJ). The current and past Snippets are also
available on the City of Hickory's website.
News articles and the Snippets were used to publicize the twice annual Household
Hazardous Waste (I-IFIW) drop off events that the City of Hickory holds in conjunction
with Catawba County.
The City of Hickory publicized and participated in the twice annual litter sweep in
conjunction with the North Carolina Department of Transportation and Keep Catawba
County Beautiful campaign.
There are five major creek basins in the City of Hickory. A total of twenty-four signs
are installed on major streets containing the message that motorists are entering a
specific creek basin. The signs are green and white information signs with a fish
symbol being prominent on the sign. These information signs were designed by the
Engineering Department and fabricated and installed by the Traffic Services
Department. They serve as a component of public education by informing citizens
which creek stormwater runoff from their property goes into.
The City partnered with Rain Barrels USA to obtain rain barrels on consignment that
have been sold to the public. Two articles about rain barrels were published in the
Snippets. These articles address how the rain barrels conserve water that can be used
3

beneficially. They also told how rain barrels are beneficial in another way by reducing
stormwater runoff that carries pollutants to our local streams. A rain barrel was
displayed in the lobby of City Hall for several months, along with posters and handouts
that explained the beneficial uses of rain barrels. The lobby is the highest pedestrian
traffic area in City Hall because of the collections counter. A picture of a rain barrel
and information were also posted on the City's website to promote their sale and use.
The City purchased and installed an additional five hundred storm drain markers in
the fourth permit year as the start of a program to mark storm drains with the message
"drains to river." The storm drain markers were installed in areas of the City where
the volume of pedestrian traffic is greatest.
The City of Hickory participated in the RiverFest Festival in September 13, 2008 at a
City of Hickory park on Lake Hickory. The primary focus of this annual event is
learning how the Catawba River is the center of our ecosystem. Various educational
exhibits were on display by groups such as the City of Hickory, Catawba Science
Center, North Carolina Cooperative Extension Service, Wildlife Resources
Commission, Catawba Valley Heritage Alliance, and the Reese Institute for the
Conservation of Natural Resources. Over nine hundred citizens participated in the
event.
City of Hickory staff worked with Dr. Hunt of NCSU BAE, and sponsored a Water
Harvesting workshop in Hickory on November 12, 2008. We wanted to emphasize the
need to balance growth with the protection of local water resources by capturing and
using stormwater runoff (where potable water is not required) in lieu of municipally
treated water. The thirty-five attendees consisted of local government engineers and
planners, engineers in private practice, developers, surveyors, and contractors.
The Western Piedmont Council of Governments (WPCOG) coordinated a Phase II
Regional workshop on December 1, 2008 that was conducted by Mike Randall and Bill
Diuguid of NCDENR, DWQ. The focus of the workshop was a status update on the
implementation of and compliance with Phase II regulations. The workshop was
targeted toward City Managers, Assistant City Managers, Public Works Directors,
Planning Department Managers, and City Council Members that are the decision
makers for funding Phase II programs, but are not involved with the daily
implementation. The workshop was held at Hickory City Hall with approximately
forty attendees.
City of Hickory staff also worked with Dr. Hunt, and sponsored an updated Bioretention
Design workshop in Hickory on March 20, 2009. This was the first updated bioretention
design workshop that Dr. Hunt conducted in the state. The design has evolved as various
research projects have resulted in functional improvements. The twenty-seven attendees
consisted of local government engineers, engineers in private practice, developers,
surveyors, and contractors.
City of Hickory staff worked with the North Carolina Cooperative Extension Service
and local master gardeners to bring the Carolina Yards and Neighborhoods (CY&N)
program to Catawba and the other counties that the Western Piedmont Council of
Governments (WPCOG) serves. The North Carolina Cooperative Extension Service
adapted CY&N from a program in Florida, and brought it to the Piedmont Triad with
4

grant funding. The program focuses on what homeowners can do to make their yards
more healthy and attractive by working with nature. One of the key elements of this
new program is managing stormwater runoff and learning to use it where it falls. After
a local news release and a Snippets article, twenty-two citizens enrolled in the second
annual workshop taught in Hickory on March 3 and 10, 2009.
City of Hickory Engineering Staff made a presentation concerning stormwater
regulations and Best Management Practices (BMPs) to the Hickory Regional Planning
Commission and audience on March 25, 20009.
An Earth Day/Arbor Day event sponsored by the City of Hickory and titled Growing a
Green Future was held on April 25, 2009 at the SALT Block complex in Hickory.
Educational and environmental booths were set up outside under a large tent and
staffed by the City of Hickory and other local and county governments, environmental
organizations, and private companies. An environmental film series was shown at the
main library, which is in the complex. Six hundred tree seedlings were given away,
along with five hundred tee shirts, and information about the importance of being
"green." The informational displays consisted of topics such as stormwater and water
quality, water conservation, recycling, litter, air quality, and various other issues
related to the environment. The event lasted from 11:00 am until 3:00 pm and was
attended by over six hundred citizens.
The City continued the Adopt-A-Strect litter program in the fourth permit year. This
will he beneficial by keeping litter out of our streams and reducing the effects of solid
pollution and floatables (litter). It will also be beneficial as a public education anti
public involvement effort for citizens and businesses.
City of Hickory staff worked with the WPCOC to form the Phase lI Stormwater
Working Group (SWWG), which started meeting in .June of 2006. This group consists
of staff members of the local governments in Alexander, Burke, Caldwell, and Catawba
counties. The purpose of this group is to work together toward meeting Phase I I public
education and involvement requirements, the common development of ordinances, and
other matters related to stormwater management. Meetings are held monthly at the
WPCOG.
City of Hickory staff are also members of the Upper Catawba County Conservation
Forum (UCVCF) which is sponsored by the Reese Institute for the Conservation of
Natural Resources at Lenoir -Rhyne University (LRU). The UCVCF was formed in
August of 2006 to develop a consensus -based partnership approach for the community
to encourage conservation and enhancement of the region's natural resources. The
UCVCF has attracted a membership base composed of representatives of businesses,
government agencies, interest organizations, and citizens that meet in a collaborative
forum. Meetings are held at LRU.
City of Hickory staff also participates in the Catawba River Study Committee (CRSC)
meetings and activities. The CRSC is a long standing group that is made up of
representatives from local governments, businesses, and nonprofit organizations from
Alexander, Burke, Caldwell, and Catawba counties. The CRSC serves as an advisory
group on issues related to water quality, water safety and recreation, and land use
within the upper Catawba River basin. Meetings are held bimonthly at the WPCOG.
5

The SWWG, UCVCF, and CRSC groups are another avenue for public education and
outreach. These groups are comprised of diverse individuals that represent local
governments, businesses, interest organizations, and citizens.
The Snippets has also been used to notify the public that City of Hickory staff are
available to make presentations for schools, civic groups, businesses, or other
organizations regarding storm water pollution prevention. This has resulted in
presentations in the fourth permit year to groups totaling ninety citizens. Presentations
were made at the City of Hickory's Neighborhood College, the Regional Planning
Commission, the Unifour Pond Society, the local chapter of Professional Engineers of
North Carolina (PENC), and a workshop for the new Phase I1 Administrative Manual.
In addition to City staff, the environmental staff of the WPCOC also made water quality
related presentations to several civic groups and organizations within the City.
(B) Develop an informational website.
This BMP requires the development and maintenance of an intereet website. The City
of Hickory's website is available at www.hickoryaov.com. Under the heading "Enter
Service Request" on the home page is the message that a request can be made for
service, a problem can be reported, or a question can be submitted to the Action
Center. This can be done electronically by a service request, electronically by e-mail, in
person at City Hall, or by the telephone number that is posted. Each question or
problem that is submitted to the Action Center is assigned to a specific staff person to
investigate and answer. That person has the responsibility to close out the action item
in the Action Center system.
The City of Hickory's website was redesigned in the fourth permit year. A separate
section was added for Stormwater. The stormwater portion of the website currently
contains a link to the Stormwater Advisory Committee website (SWAC), the Phase II
Post -Construction Ordinance, the new Phase II Administrative Manual, and the new
Phase 11 standard form submittals for post -construction. Snippets articles related to
stormwater are in a separate location on the website. The links from the SWAC
website provide additional sources of information about stormwater for the citizens.
(C) Develop public education materials for schools, homeowners, and/or businesses.
This BMP requires the development of general stormwater educational material to
appropriate target groups likely to have a significant stormwater impact. Various
educational materials have been obtained from the EPA, NCDENR, North Carolina
Cooperative Extension, and other organizations. The themes of these materials range
from limiting the use of fertilizers and pesticides, washing vehicles in the yard instead of
the driveway, picking up pet waste, recycling household hazardous waste, recycling
motor oil, constructing rain gardens, to various other topics for the local homeowners.
Themes of materials for businesses mainly target increased awareness of the
environmental impacts of various business actions.
Twelve stormwater related articles were developed and published in the Snippets in the
fourth permit year using some of the themes of the various materials. The topics
included swimming in water polluted by stormwater runoff, stormwater and leaves,
6

rain barrels, rainwater harvesting, pet waste, residential car washing, pollution of our
surface waters that are used for drinking water, the storm drain inventory project, the
Phase Il Administrative Manual, the two Household Hazardous Waste collection
events, and the RiverFest Festival. An additional twelve articles were published
regarding water restrictions due to the drought.
City of Hickory staff has met with Hickory Public Schools' staff in order to work toward
establishing an environmental education partnership. Meetings have been held with the
curriculum director, and a presentation was made to the school principals at one of their
monthly meetings. They are in agreement that water quality education in schools will
benefit the environment. The educational materials for schools are readily available from
various sources for inclusion into the school curricula.
City of Hickory staff, with the help of WPCOG staff, worked with the Curriculum
Uirector for the Hickory Public Schools to introduce water quality into the 8'h grade
water science and the 9`h grade earth science curricula. On September 18, 2008, an all -
day training session washeld for five science teachers from the Hickory Public Schools to
introduce them to the It's Our Water and Project Wet programs of instruction.
(D) Public education material dissemination.
This BMP requires that written educational materials be distributed to a broad public
audience. The Snippets was the main means of distributing written educational
materials this past year. This two -page publication is included in the City of Hickory's
utility bills each month, and reaches over eighteen thousand billing addresses within the
City of Hickory and the extra -territorial jurisdiction (ET.1). A series of twelve articles
specifically dedicated to stormwater were published in the Snippets as discussed above.
The declining circulation of the area newspapers makes the dissemination of written
information more difficult. However, we used this medium to reach the public with
press releases and news articles. The City of Hickory's Public Information Officer was
able to get information published concerning the new websitc, the SWAC, the Phase II
Administrative Manual Workshop, the Earth Day/Arbor Day event, the Carolina Yards
and Neighborhoods workshop, and the two 1-I1-IW events.
City of Hickory staff has developed materials to hand out with building permit
applications to explain watershed and other stormwater regulations. We also have
erosion control brochures targeting single-family home and other small construction
sites available at the Catawba County Building Permit Centers. In addition the
brochures were mailed by the Catawba County erosion control staff along with a letter,
in response to potential erosion control violations at specific construction sites. Erosion
control brochures were distributed at all meetings that the Catawba County erosion
control staff attended.
The Catawba County erosion control staff attended meetings of the Hickory and
Catawba Valley Home Builders Association to better inform single-family home -
builders of their responsibilities in regards to erosion control. Catawba County erosion
control staff made a presentation to the Hickory Professional Construction Estimators
Association to inform the fifty members present of the responsibilities of anyone
disturbing the earth during construction activities. Catawba County erosion control
7

staff made a presentation to approximately thirty members of the local PENC chapter
present to inform them of the responsibilities of anyone disturbing the earth during
construction activities. Catawba County erosion control staff attended Muddy Water
Watch training presented by the Catawba ltiverkeeper to approximately twenty-five
citizens. Catawba County erosion control staff attended a Career 11,xpo to explain the
fundamentals of erosion control and stormwater to young adults. Over eighteen
hundred students attended the event.
PUBLIC EDUCATION AND OUTREACH
COALS FOR FIFTH PERMIT YEAR
(A) Establish a public education and outreach program.
The BMPs listed in the SWMP were a quarterly newspaper column, information on the
City of Hickory's website, distribute information to the general public, conduct public
presentations, develop or acquire educational materials for city schools, develop a
business outreach program, and purchase marked storm drain castings.
City of Hickory staff will continue to work toward improving the public education and
outreach program by building upon the progress in these areas generated in the fourth
permit year. The Snippets will continue to be a major part of the public education and
outreach program since it reaches over eighteen thousand addresses each month within
the City and the ET.I. The effort will continue to publish newspaper articles about the
prevention of stormwater pollution.
The City of Hickory is in the process of negotiating a contract with the WPCOG to
further develop the public education and outreach program. If an agreement is
reached, it is projected to be effective on November 1, 2009. The work by the WPCOG
would focus on the development of targeted public education materials, targeted
workshops, and additional improvements to the stormwater section of the City's
website. If this effort is successful, a regional approach to Phase II public education
would be a logical next step.
The City of Hickory has developed a communications team composed of co-workers.
One of the efforts of this team will be to improve our media relations and publish more
articles on various topics including stormwater. Public education presentations to
groups will be conducted as the interest is generated through the Snippets and other
means. The program that we are developing with the public schools will be discussed in
Section (C) below. Public education efforts through groups such as the SWWG,
UCVCF, and CIZSC will continue. A targeted business education program will
continue to be developed as staff time permits.
During the fifth permit year five hundred additional storm drain markers will be
purchased and installed. Marked storm drain castings will continue to be purchased
for new and replacement applications. Rain barrels will continue to be sold to the
public.
A transit transfer station project has been delayed due to the removal of a historic
structure and the approval process for a replacement. Construction bids are due in
September 2009. BMPs such as a rain garden and tree wells are already installed on

the adjacent parking lot. A cistern will be installed when the building is constructed.
"These measures are not required for this site by current Phase II regulations. The
concept of a demonstration site for BMPs was incorporated into the initial planning of
the project. We have been working with a local ready -mixed concrete supply company,
but currently there are no qualified installers for pervious concrete in the Hickory area.
(13) Develop an informational website.
['his UMP requires the development and maintenance of an internet website. The City
of Hickory's website was redesigned in the fourth permit year. A separate section was
added for Stormwater. The Stormwater section of the City of Hickory's website will
continue to be developed and improved in the fifth permit year. The amount of
information on the website will be increased.
(C) Develop public education materials for schools, homeowners, and/or businesses.
This 13MP requires the development of general Stormwater educational material to
target appropriate groups likely to have a significant storm water impact. The harmful
effect of pet wastes was the subject of one Snippets article. Preliminary work on a pet
waste brochure has been done but has been delayed due to staff priorities. This
brochure will be for distribution at veterinarian's offices. Materials that target local
restaurants to clean out grease traps regularly to keep the grease out of the sanitary
sewer system have also been delayed due to staff priorities. `Phis will help prevent
grease blocks and the resulting backups that can potentially overflow manholes and
pollute Stormwater runoff. City of Hickory staff has developed a handout for the
general public with an explanation of the various responsibilities regarding storm
drainage and appropriate contact agencies. The agreement with the WPCOG would
allow additional educational materials to be developed and distributed to the public.
City of Hickory staff, with the help of WPCOG staff will continue to work with the
Curriculum Director for the Hickory Public Schools to introduce water quality into the
science curricula. If possible, another all -day training session will be held with science
teachers from the Hickory Public Schools to introduce them to the It's Our Water and
Project Wet programs of instruction. The City paid the entire cost for the first training
workshop, including the cost for the teacher substitutes.
(D) Public education material dissemination.
This BMP requires that written educational materials be distributed to a broad public
audience. The City of Hickory staff will continue to work through the SWWG, UCVCF,
and CRSC to promote public education on stormwatcr pollution prevention. The
Snippets will continue to be a major part of the public education and outreach program
since it reaches over eighteen thousand addresses each month within the City and the
ET.I. It is an excellent means of distributing written materials to the public. Events
where it is practical to display materials and have handouts concerning the prevention
of Stormwater pollution will continue to be used to disseminate information to the
public. The focus of these events and festivals must be such that discussions can be held
with the public.
9

The City of Hickory is in the process of negotiating a contract with the WPCOG to
further develop the public education and outreach program. If an agreement is
reached, it is projected to be effective on November .1, 2009. The work by the WPCOG
would focus on the development of targeted public education materials, targeted
workshops, and additional improvements to the stormwater section of the City's
websitc. If this effort is successful, a regional approach to Phase II public education
would be a logical next step.
Meetings with school officials and teachers this next year will continue to be a priority
in order to distribute materials and make presentations to the appropriate school
groups. Also, the environmental educational partnership with Hickory Public Schools
will continue to be developed and expanded.
The declining circulation of the area newspapers makes the dissemination of written
information more difficult. However, we also plan to use this medium to reach the
public with the assistance of the City of Hickory's Public Information Officer and the
new communications team.
NCDENR developed television and radio public service announcements concerning
preventing stormwater pollution. If local media can be convinced to air these as public
service announcements, they will be used to educate the public. Contact information
for City of Hickory staff can be used in these announcements to promote stormwater
pollution prevention. The City of Hickory's Public Information Officer will be utilized
in this effort. The various materials that have been developed by such organizations as
NCDENR will be used in the appropriate media and settings to work toward public
education and outreach.
Catawba County erosion control staff will continue to work within the construction
industry, to make presentations and distribute educational materials, to inform those
within this industry of the responsibilities for erosion control when the land is disturbed
during construction.
10

PUBLIC INVOLVEMENT AND PARTICIPATION (PERMIT REOU1REMENT
1. Objectives for Public Involvement and Participation
(a) Provide opportunities for the public, including major economic and
ethnic groups, to participate in program development and
implementation.
(b) Comply with applicable state and local public notice requirements.
2. BMi's for Public Involvement and Participation
The permittee shall implement the following BMPs to meet the objectives of the
Public Involvement and Participation Program and shall notify the Division prior to
modification of any goals.
RMI'
Measurable Coals
YR
YR
4
5
(a) Administer a Public
Develop and implement a Public
X
X
Involvement Program
Involvement and Participation Program.
(b) Allow the public an
Conduct at least one public meeting to
opportunity to review
allow the public an opportunity to review
and comment on the
and comment on the stormwater Plan.
stormwater Plan
(c) Organize a
Organize and implement a volunteer storm-
X
X
volunteer community
water related program designed to promote
involvement program
ongoing citizen participation.
(d) Establish a Citizens'
Develop a citizens' group(s) for input on
X
X
Group(s)
stormwater issues and the stormwater
program.
PUBLIC INVOLVEMENT AND PARTICIPATION
ACCOMPLISHMENTS FOR FOURTH PERMIT YEAR
(A) Administer a Public Involvement Program.
This 13MP requires the development and implementation of a public involvement and
participation program. The program that we developed still contains the essential elements
proposed in our SWMP submitted with our permit application. The BMPs listed in the
SWMP were to conduct public meetings in conjunction with City Council meetings,
develop citizen advisory groups as necessary, develop outreach programs for public
involvement, and revise ordinances to require storm drain castings that display the
message that the drainage structure drains to streams.
Public meetings were held to receive comments on the stormwater program as discussed
below in Section (B). The citizen advisory group will be discussed in Section (D). Outreach

programs will be discussed in Section (C). The Manual of Practice used by the City of
Hickory to designate engineering standards was revised to include the requirement that
storm drain castings display the message that the drainage structure drains to streams.
(B) Allow the public an opportunity to review and comment on the stormwater Plan.
This BMP requires that at least one public meeting be conducted to allow the public an
opportunity to review and comment on the stormwater Plan. A public meeting was
held on January 3, 2006. A presentation was made to the City Council and the public
concerning water quality and NPDES Phase 11 stormwater regulations. The public was
allowed to submit questions which resulted in a twenty-eight page document being
generated to answer them.
A second public meeting was held on January 23, 2007 for public education and
involvement for citizens concerning NPDES Phase it and the stormwater program.
JEWELL Engineering made a presentation on the existing municipal stormwater
services provided by the City of Hickory and the potential needs for future stormwater
services. A question and answer session followed the presentation with members of
City of Hickory staff taking questions from the audience about the stormwater
program. The Mayor, three City Council members, and one Catawba County
Commission member were in attendance. A Citizen Survey was distributed at the
meeting to use as a preliminary gauge of the citizens' understanding and perception of
stormwater quality and quantity problems and issues in the City of Hickory. The
survey was also used as a preliminary gauge of probable needs for future stormwater
services based on the citizens' experiences. Fifty-three surveys were returned.
A public hearing was held in conjunction with the May 15, 2007 City Council Meeting
to allow the public to comment on the Phase If Post -Construction Ordinance. The
proposed ordinance was posted on the City of Hickory's website prior to the meeting.
In the week prior to the City Council Meeting, a public workshop was held with the
City Council to review the ordinance in depth and answer any questions.
(C) Organize a volunteer community involvement program.
This BMP requires that a program be developed to organize, implement, and promote
ongoing citizen participation. One strategy that has been used is the involvement of
City of Hickory staff in the Lake Hickory WaterWatch and the Lake Hickory
Covekeepers groups. These groups were formed in response to water quality issues
concerning the lake. They are strictly volunteer groups in the local community.
Involvement of City of Hickory staff in the RiverFest Festival also helped to educate
citizens and increase their involvement in promoting the need to take action to help
reduce stormwater pollution. The involvement of citizens in activities such as the twice
annual litter sweep campaign and the twice annual HHW drop off events has been
promoted by local new stories and the Snippets utility bill insert. Since the citizen
participation in these events has increased, the community is becoming more involved,
and the promotion method used for these events has been successful. Another program
that has been successfully promoted using essentially the same method has been the
recycling program. Participation and involvement in this program by citizens has been
12

another example of public involvement. We will continue to research ways to involve
the community in general, as well as business and professional groups.
The City continued the Adopt -A -Street litter program in the fourth permit year. 'This
will be beneficial by keeping litter out of our streams and reducing the effects of solid
pollution and floatables (litter). It will also be beneficial as a public education and
public involvement effort for citizens and businesses.
(D) Establish a Citizens' Group(s).
This BMP requires the development of a group of citizens for input on the stormwater
program. An initial SWAC consisting of twelve citizens of diverse backgrounds was
developed in the third permit year. The SWAC held monthly meetings starting in
December of 2007 (third permit year), and concluding in December of 2008 (fourth
permit year). The City of Hickory staff worked with.JEWELL Engineering which
served as the facilitator of the SWAC.
The SWAC reviewed and discussed the complete range of existing municipal storm -
water services including the Phase II program. City of Hickory staff presented
summary recommendations and a proposed implementation plan for the next three
fiscal years of the stormwater program to the SWAC in the last meeting. The SWAC
accepted the recommendations and the implementation plan by consensus. The
recommendations and the implementation plan were presented to City Council as an
information item on January 6, 2009. Appendix A contains the "Implementation Plan
for Hickory's Stormwater Management Program 2009 — 2012."
A website was developed for the SWAC that is linked to the City's website. This was
done so that citizens could follow the progress of the SWAC meetings. The background
papers and meeting minutes are all posted to the website. The links from the SWAC
website provide additional sources of information about stormwater for the citizens.
Over seventeen hundred visits to the website were counted during the time that the
SWAC met. Currently, the site has been visited over three thousand times.
PUBLIC INVOLVEMENT AND PARTICIPATION
GOALS FOR FIFTH PERMIT YEAR
(A) Administer a Public Involvement Program.
This BMP requires the development and implementation of a public involvement and
participation program. The establishment of a permanent SWAC will be one means of
public involvement in the fifth permit year. City of Hickory staff will continue to work
toward improving the public involvement and participation program by building upon
the progress in these areas generated in the fourth permit year.
(13) Allow the public an opportunity to review and comment on the stormwater Plan.
'This 13MP requires that at least one public meeting be conducted to allow the public an
opportunity to review and comment on the stormwater Plan. The City of Hickory has
held two public meetings and one public hearing to gain input from the public
regarding the stormwater program. All of the SWAC meetings were open to the public.
13

A link was available on the SWAC website to provide the public an opportunity for
comments on the stormwater program.
(C) Organize a volunteer community involvement program.
This BMP requires that a program be developed to organize, implement, and promote
ongoing citizen participation. Continued involvement in festivals and public events
targeted to the environment will help to educate citizens and promote their involvement
in reducing stormwater pollution. Presentations to school, civic, and business groups
will also promote citizen involvement. Participation in the twice annual litter sweep
campaign and the twice annual HHW events will continue to be promoted. The
recycling program will also continue to be promoted. The litter sweep event, the HFIW
event, and the recycling program have all shown increased citizen involvement. The
Adopt -A -Street program will be promoted to increase community involvement. We will
continue to research ways to increase the involvement of the community in general in
the fifth permit year.
(D) Establish a Citizens' Group(s).
This BMP requires the development of a group of citizens for input on the stormwater
program in the second permit year. After working with groups of citizens such as the
Lake Hickory WaterWatch and the Lake Hickory Covekeepers, the need for a group
composed of a broader representation of the community as a whole was needed for the
stormwater advisory group.
An initial SWAG consisting of twelve citizens of diverse backgrounds was developed in
the third permit year. The SWAC held monthly meetings starting in December of 2007
(third permit year), and concluding in December of 2008 (fourth permit year). The
City of Hickory staff worked with JEWELL Engineering which served as the facilitator
of the SWAC. Appendix A contains the "implementation Plan for Hickory's
Stormwater Management Program 2009 — 2012."
A permanent SWAC advisory committee will be put in place in the fifth permit year to
build upon the work of the initial SWAC as discussed above.
14

ILLICIT DISCHARGE DETECTION AND ELIMINATION (PEI RMIT
REQUIREMENTS)
1. Objectives for Illicit Discharge Detection and Elimination
(a) Detect and eliminate illicit discharges, including spills and illegal
dumping.
(b) Address significant contributors of pollutants to the MS4. The permittee
may require specific controls for a category of discharges, or prohibit
that discharge completely, if one or more of these categories of sources
are identified as a significant contributor of pollutants to the storm sewer
system.
(c) Implement appropriate enforcement procedures and actions.
(d) Develop a storm sewer system map showing all outfalls and waters
receiving discharges.
(e) Inform employees, businesses, and the general public of hazards
associated with illegal discharges and improper disposal of waste.
2. BMI's for Illicit Discharge Detection and Elimination
The permittee shall implement the following BMPs to meet the objectives of the
Illicit Discharge Detection and Elimination Program and shall notify the Division
prior to modification of any goals.
13MP
Measurable Goals
YR
YR
4
5
(a) Develop/Implement
Develop and implement an Illicit Discharge
X
X
Illicit Discharge
Detection and Elimination Program. Include
Detection and
provisions for program assessment and
Elimination Program
evaluation.
(b) Establish and
Establish and maintain adequate legal
X
X
maintain appropriate
authorities to prohibit illicit discharges and
legal authorities
enforce the approved Illicit Discharge
Detection and Elimination Program.
(c) Develop a Storm
Identify outfall locations and map stormwater
X
X
Sewer System Base
drainage system components. At a minimum,
Map
mapping components includes outfalls,
drainage areas, and receiving streams.
(d) Implement illicit
Implement inspection program to detect dry
X
X
discharge detection
weather flows at system outfalls. Establish
procedures
procedures for tracing the sources of illicit
discharges and for removing the sources.
Develop procedures for identification of
priority areas likely to have illicit discharges.
Continue to identify, locate, and update map
of drainage system components on a priority
basis per approved Illicit Discharge Program.
15

BMl'
Measurable Goals
Ylt
YR
4
5
(e) Conduct employee
Conduct training for city staff on detecting
X
X
cross -training
and reporting illicit discharges.
(f) Provide public
Inform public employees, businesses, and
X
X
education
the general public of hazards associated
with illegal discharges and improper
disposal of waste that cause adverse water
quality impacts.
(g) Establish a public
Establish and publicize a reporting
X
X
reporting mechanism
mechanism for the public to report illicit
discharges.
ILLICIT DISCHARGE DETECTION AND ELIMINATION
ACCOMPLISHMENTS FOR FOURTH PERMIT YEAR
(A) Develop and implement an illicit discharge detection and elimination program.
This BMP requires the development and implementation of an illicit discharge detection
and elimination program. The program that we developed still contains the essential
elements proposed in our SWMP submitted with our permit application. The BMPs listed
in the SWMP were to develop a map of the MS4, develop a program for detecting and
eliminating illicit discharges to the MS4, modify existing ordinances to prohibit illicit
discharges, authorize inspections, and require the elimination of the source discharge, as
well as develop outreach programs.
(B) Establish and maintain appropriate legal authorities.
This BMP requires the development and maintenance of adequate legal authorities to
prohibit illicit discharges and enforce the approved Illicit Discharge Detection and
Elimination Program. The illicit discharge ordinance was developed and included in the
Phase II Post -Construction Ordinance that became effectiveJuly 1, 2007.
(C) Develop a Storm Sewer System Base Map.
This BMP requires the development of a map of the MS4 to identify outfall locations and
map stormwater drainage system components. At a minimum, the mapping must include
the components of outfalls, drainage areas, and receiving streams. A part-time mapping
operation was started in the first permit year, and continued to take place into the fourth
permit year. The progress of the part-time mapping operation was not sufficient to
complete the inventory of the storm drainage system components before June 30, 2010.
Therefore a contract was entered into with the WPCOG in February of 2009 to complete
the inventory before June 30, 2010. Drainage structures and pipe culverts within the
street rights -of -way and the outfalls are being mapped using GPS/GIS technology. The
authority to map drainage system components on private property is a part of the Phase 11
Post -Construction Ordinance. The City of Hickory staff has developed a map that
indicates all of the major streams and drainage sub -basins within the limits of the City of
Hickory. This will be refined by the WPCOG at the completion of the inventory project.
R

(D) Implement illicit discharge detection procedures.
This BM requires the implementation of an inspection program to detect dry weather
flows at system outfalls. Establishing procedures for tracing the sources of illicit discharges
and for removing the sources is also a requirement. Developing procedures for the
identification of priority areas likely to have illicit discharges is another. Continuing to
identify, locate, and update a map of the drainage system components on a priority basis in
accordance with the approved -Illicit Discharge Program is another.
Periodic smoke testing by public utilities is another program that can be used to detect and
eliminate the source of illicit connections to the storm drainage system.
The plan for detection and elimination of illicit discharges has three components. The
initial mapping operation is the first component. Field inspections, which will be
coordinated with the mapping operation, are the second component. The source
identification and elimination operation will be the third component. The authority to
perform inspections on private property is a part of the Phase 1I Post -Construction
Ordinance. Dry weather flows during the field inspections, or complaints generated by the
public or City of Hickory employees, will be the first indicator of a possible illicit discharge.
Visual observations and testing will confirm whether or not the discharge is illicit. The
enforcement mechanism for elimination of illicit discharges is a part of the Phase 1I Post -
Construction Ordinance. The reporting mechanism is in place. Possible illicit discharges
can be reported to the Action Center in person, by telephone, electronically by e-mail, or
electronically on the City of Hickory's website.
(E) Conduct employee cross -training.
This BM requires that training be conducted for city staff on detecting and reporting
illicit discharges. North Carolina Cooperative Extension has trained thirty-four City of
Hickory staff members in Illicit Discharge Detection and Elimination and Cood
Housekeeping activities.
(F) Provide public education.
'Phis BMP requires that public employees, businesses, and the general public be informed
of the hazards associated with illegal discharges and improper disposal of waste that cause
adverse water quality impacts. A component of the public education process is to use the
various media available to inform the public about illicit discharges and how to report
them. An important part of that process is to educate public employees, businesses, and the
general public concerning what an illicit discharge consists of, and not to use the storm
drainage system to dispose of any materials that are considered illicit if they are placed in
the storm drainage system. Therefore, a part of our public education effort in the fourth
permit year concentrated on informing the public that the storm drainage system is not
connected to the wastewater treatment plant. The right to inspect private property for
illicit discharge sources is a part of the Phase 11 Post -Construction Ordinance.
17

(G) Establish a public reporting mechanism.
This BMP requires that a public reporting mechanism for possible illicit discharges be
established. The reporting mechanism is in place. Possible illicit discharges can be reported
to the Action Center in person, by telephone, electronically by e-mail, or electronically on the
City of Hickory's website. The existence of this system has been advertised in the past and
continues to be repeated periodically in City of Hickory publications for the public such as
the "Hickory City Services" booklet and the Snippets. These publications are available on
the website as well.
ILLICITDISCHARGE DETECTION AND ELIMINATION
GOALS FOR FIFTH PERMIT YEAR
(A) Develop and implement an illicit discharge detection and elimination program.
This BMP requires the development and implementation of an illicit discharge detection
and elimination program. The fifth permit year will be used to continue to develop a map
of the MS4, continue to develop a program for detecting and eliminating illicit discharges
to the MS4, as well as continue to develop outreach programs.
(B) Establish and maintain appropriate legal authorities.
This BMP requires the development and maintenance of adequate legal authorities to
prohibit illicit discharges and enforce the approved Illicit Discharge detection and
Elimination Program. The illicit discharge ordinance is a part of the Phase II Post -
Construction Ordinance.
(C) Develop a Storm Sewer System Base Map.
This BMP requires the development of a map of the MS4 to identify outfall locations and
map stormwater drainage system components. The progress of the part-time mapping
operation was not sufficient to complete the inventory of the storm drainage system
components before June 30, 2010. Therefore a contract was entered into with the WPCOG
in February of 2009 to complete the inventory before June 30, 2010. The authority to map
drainage system components on private property is a part of the Phase II Post -
Construction Ordinance. The City of Hickory staff has developed a map that indicates all
of the major streams and drainage sub -basins within the limits of the City of Hickory. This
will be refined by the WPCOG at the completion of the inventory project.
(D) Implement illicit discharge detection procedures.
This BMP requires the implementation of an inspection program to detect dry weather
flows at system outfalls. Establishing procedures for tracing the sources of illicit discharges
and for removing the sources are also requirements. Developing procedures for the
identification of priority areas likely to have illicit discharges is another. Continuing to
identify, locate, and update a map of the drainage system components on a priority basis in
accordance with the approved Illicit Discharge Program is another.
The fifth permit year activities will be a continuation of the fourth permit year. The plan for
detection and elimination of illicit discharges has three components. These will continue to
EV

he used. The authority to perform inspections on private property is a part of the Phase I I
Post -Construction Ordinance. Dry weather flows during the field inspections, or complaints
generated by the public or City of Hickory employees, will be the first indicator of a possible
illicit discharge. Visual observations and testing will confirm whether or not the discharge is
illicit. The enforcement mechanism for elimination of illicit discharges is a part of the Phase
II Post -Construction Ordinance. The reporting mechanism is in place. Possible illicit
discharges can be reported to the Action Center in person, by telephone, electronically by e-
mail, or electronically on the City of Hickory's website.
(E) Conduct employee cross -training.
This BMP requires that training he conducted for city staff on detecting and reporting
illicit discharges. A training session for City of Hickory employees that work in the public
works and public utilities departments has been conducted by North Carolina Cooperative
Extension. This training will be followed up as necessary as the program is developed.
(h) Provide public education.
This BMP requires that public employees, businesses, and the general public he informed
of the hazards associated with illegal discharges and improper disposal of waste that cause
adverse water quality impacts. City of Hickory employees have attended a training session
conducted by North Carolina Cooperative Extension. Education for the general public and
businesses will continue to be a part of the public education and outreach effort in ,the fifth
permit year.
(G) Establish a public reporting mechanism.
This BMP requires that a public reporting mechanism for possible illicit discharges be
established. The reporting mechanism is in place. Possible illicit discharges can be reported
to the Action Center in person, by telephone, electronically by e-mail, or electronically on the
City of Hickory's website. The existence of this system has been advertised in the past and
continues to he repeated periodically in City of Hickory publications for the public such as
the "Hickory City Services" booklet and the Snippets. These publications are available on
the website as well. Availability of this reporting mechanism will continue to be advertised in
the fifth permit year.
19

CONSTRUCTION SITE RUNOFF CONTROLS (PERMIT REQUIREMENTS)
1. Objectives for Construction Site Runoff Controls
(a) Reduce pollutants in stormwater runoff from construction activities
disturbing one or more acres of land surface and those activities less than
one acre that are part of a larger common plan of development.
(b) Provide procedures for public input, sanctions to ensure compliance,
requirements for construction site operators to implement appropriate
erosion and sediment control practices, review of site plans which
incorporates consideration of potential water quality impacts, and
procedures for site inspection and enforcement of control measures.
(c) Establish requirements for construction site operators to control waste
such as discarded building materials, concrete truck washout, chemicals,
litter, and sanitary waste at the construction site that may cause adverse
impacts to water quality.
2. BMPs for Construction Site Runoff Controls
The permittee shall implement the following 13MPs to meet the objectives of the
Construction Site Runoff Control Program and shall notify the Division prior to
modification of any goals.
I3MI'
Measurable Goals
YR
YR
4
5
(a) Implement a
Develop a regulatory mechanism and
X
X
program and establish
implement a program requiring erosion
a regulatory mechanism
and sediment controls at constructions sites
for erosion and
and providing for sanctions to ensure
sediment control
compliance.
(b) Develop
Require construction site operators to
X
X
requirements on
implement erosion and sediment control
construction site
BMPs and to control construction site
operators
wastes that may cause adverse water
quality impacts.
(c) Provide educational
New materials may be developed by the
X
X
and training materials
permittee, or the permittee may use
for construction site
materials adopted from other programs
operators
and adapted to the permittce's construction
runoff controls program.
(d) Institute plan
Review construction plans and establish
X
X
reviews
procedures that incorporate water quality
considerations in construction site plan
reviews.
20

BMP
Measurable Goals
YR
4
Ylt
5
(e) Establish public
Establish procedures for receipt and
X
X
information procedures
consideration of erosion and sedimentation
information submitted by the public.
Publicize the procedures and contact
information. The procedures must lead
directly to a site inspection or other timely
follow-up action.
(I) Establish inspection
Establish procedures for site inspection and
X
X
and enforcement
enforcement of control measure
procedures
requirements. The procedures should
include prioritizing areas of inspections
based on local criteria.
CONSTRUCTION SITE RUNOFF CONTROLS
ACCOMPLISHMENTS FOR FOURTH PERMIT YEAR
(A) Implement a program and establish a regulatory mechanism for erosion and sediment
control.
This BMP requires the development of a regulatory mechanism and implementation of a
program requiring erosion and sediment controls at constructions sites and providing for
sanctions to ensure compliance. Instead of originating a new program, the City of Hickory
chose to enter into an inter -local agreement with Catawba County, to utilize the local
Erosion and Sediment Control Program delegated by the Sediment Control Commission to
Catawba County effective .luly 1, 2005. This program is administered by the Catawba
County Utilities and Engineering Department. City of Hickory staff members will not
approve the plans for a project that requires an erosion control permit unless a copy of the
erosion control permit approval letter is submitted with the plans.
(13) Develop requirements on construction site operators.
rI'his BMP requires the development of a program to ensure that construction site
operators implement erosion and sediment control measures and control construction
site wastes that may cause adverse water quality impacts. The program to ensure that
construction site operators implement erosion and sediment control measures is in
place. The requirement that construction site operators control construction site wastes
that may cause adverse water quality impacts, is covered by the General Permit
NCG010000 for construction sites that disturb one or more acres of land, and thus
require an Erosion and Sedimentation Control Plan.
(C) Provide educational and training materials for construction site operators.
This l3MP requires that educational and training materials for construction site
operators be developed or adapted from another source. Erosion control brochures
21

have been developed, and were distributed at professional association meetings, such as
the local Professional Construction Estimators and PENC. Erosion control brochures
targeting single-family and other small construction sites are available at the Catawba
County Building Permit Centers. These brochures have been handed out at events that
Catawba County erosion control staff attended, in addition to the ones at which they
made presentations. In addition they have been mailed, along with a letter, in response
to potential erosion control violations at specific home construction and other small
construction sites.
(D) Institute plan reviews.
This BMP requires the review of construction plans and the establishment of procedures
that incorporate water quality considerations in construction site plan reviews. Catawba
County erosion control staff reviewed thirteen plans that were submitted during the fourth
permit year. When these plans are reviewed, and also during the construction process, the
Catawba County erosion control staff works closely with the NCDENR, DWQ on sites
where streams may be affected. City of Hickory staff members will not approve the plans
for a project that requires an erosion control permit unless a copy of the erosion control
permit approval letter is submitted with the plans.
(E) Establish public information procedures.
This BMP requires the establishment of procedures for receipt and consideration of
erosion and sedimentation information submitted by the public. The procedures must
lead directly to a site inspection or other timely follow-up action. Erosion control
complaints received at the City of Hickory are forwarded to the Engineering
Department. These complaints are then forwarded to the Catawba County erosion
control staff by telephone or e-mail. The Catawba County erosion control staff
investigates the complaints and keeps a log.
The reporting mechanism is in place. Erosion control complaints can be reported to the
City of Hickory's Action Center in person, by telephone, electronically by e-mail, or
electronically on the City of Hickory's website. The existence of this system has been
advertised in the past and continues to be repeated periodically in City of Hickory
publications for the public such as the "Hickory City Services" booklet and the
Snippets.
The existence of the local erosion control program in Catawba County has been
advertised in the past. The Catawba County website at www.catawbacountvne.gov
contains a section specifically devoted to erosion and sediment control. Contact with
the erosion control staff can be made in person at the Government Center, by telephone
or fax, or electronically by e-mail.
(F) Establish inspection and enforcement procedures.
This BMP requires the establishment of procedures for site inspection and enforcement
of erosion control measure requirements. The procedures should include prioritizing
areas of inspections based on local criteria. The local erosion control staff for Catawba
County has been trained by the NCDENR, Land Quality Division personnel. They
continue to attend educational seminars by Land Quality and other organizations such
22

as the International Erosion Control Association to update their skills. Catawba
County erosion control staff are members of the International Erosion Control
Association, the Hickory and Catawba Valley Home Builders Association, and the
North Carolina Water Resources Association.
The program has passed annual audits conducted by NCDENR, Land Quality. The
first priority for inspections is local construction sites that are required to submit an
erosion control plan for approval prior to construction. Site inspections where the
disturbed area is less than an acre are complaint driven.
CONSTRUCTION SITE RUNOFF CONTROLS
GOALS FOR FIFTH PERMIT YEAR
(A) Implement a program and establish a regulatory mechanism for erosion and sediment
control.
This IMP requires the development of a regulatory mechanism and implementation of a
program requiring; erosion and sediment controls at constructions sites and providing for
sanctions to ensure compliance. The City of Hickory chose to enter into an inter -local
agreement with Catawba County, to utilize the local Erosion and Sediment Control
Program delegated by the Sediment Control Commission to Catawba County effective
.July 1, 2005. This program is administered by the Catawba County Utilities and
Engineering Department. The local erosion control staff for Catawba County has been
trained by the NCDENR, Land Quality Division personnel. The program has passed
annual audits conducted by NCDENR, Land Quality.
(11) Develop requirements on construction site operators.
This BMP requires the development of a program to ensure that construction site
operators imple►Went erosion and sediment control measures and control construction
site wastes that may cause adverse water quality impacts. The program to ensure that
construction site operators implement erosion and sediment control measures is in
place. The requirement that construction site operators control construction site wastes
that may cause adverse water quality impacts, is covered by the General Permit
NCG010000 for construction sites that disturb one or more acres of land, and thus
require an Erosion and Sedimentation Control Plan.
(C) Provide educational and training; materials for construction site operators.
This IMP requires that educational and training materials for construction site operators
be developed or adapted from another source. Erosion control brochures have been
developed and distributed. Additional training; for construction professionals will be
provided in the fifth permit year.
(D) Institute plan reviews.
This IMP requires the review of construction plans and the establishment of procedures
that incorporate water quality considerations in construction site plan reviews. This
program is in place. The local erosion control staff for Catawba County has been trained
23

by the NCDENR, Land Quality Division personnel. The program has passed annual audits
conducted by NCDENR, Land Quality.
(E) Establish public information procedures.
This BM requires the establishment of procedures for receipt and consideration of
erosion and sedimentation information submitted by the public. The public information
procedures are in place. During the fifth permit year, the effectiveness of these procedures
will continue to be reviewed.
(F) Establish inspection and enforcement procedures.
This 13MP requires the establishment of procedures for site inspection and enforcement of
erosion control measure requirements. These procedures are in place. The local erosion
control staff for Catawba County has been trained by the NCDENR, Land Quality Division
personnel. The program has passed annual audits conducted by NCDENR, Land Quality.
24

POST-CONST14UC'nON_SITE, RUNOFF CONTROLS (PERMIT REQUIREMENTS)
I. Objectives for Post -Construction Site Runoff Controls
(a) Manage stormwater runoff from new development / redevelopment that
that drains to the MS4 and disturbs an acre or more of land surface,
including projects less than an acre that are part of a larger common plan
of development or sale.
(h) Provide a mechanism to require long term operation and maintenance of
BM Ps.
(c) Ensure controls are in place to minimize water quality impacts.
2. BMPs for Post -Construction Site Runoff Controls
The permittee's Stormwater Management Ordinance and any subsequent amendments
and the additional BMI's below shall be implemented throughout the permittec's
jurisdictional area to meet the objectives of the Post -Construction Site Runoff Control
Program.
BMP
Measurable Coals
Y12
YR
4
5
(a) Establish a Post
Develop and adopt by ordinance (or similar
X
X
Construction Storm-
regulatory mechanism) in year 1-2, to
water Management
address post -construction runoff controls
Program
for new development and redevelopment.
(b) Establish strategies
Provide a mechanism to require long-term
X
X
which include
operation and maintenance of structural
structural and non-
BMPs. Require annual inspection reports
structural BMPs
of permitted structural BMPs performed
appropriate for the
by a qualified professional.
MS4
(c) Establish a program
Control the sources of fecal coliform to the
X
X
to control the sources of
maximum extent practicable. Develop
fecal coliform to the
and implement an oversight program to
maximum extent
ensure proper operation and maintenance
practicable
of on -site wastewater treatment systems for
domestic wastewater. Municipalities must
coordinate this program with the county
health department.
25

POST -CONSTRUCTION SITE RUNOFF CONTROLS
ACCOMPLISHMENTS FOR FOURTH PERMIT YEAR
(A) Establish a Post Construction Stormwater Management Program.
This BMP requires the development of an ordinance or similar regulatory mechanism
to address post -construction runoff controls for new development and redevelopment
by the end of the second permit year. The Phase II Post -Construction Ordinance was
developed in the second permit year and became effective July 1, 2007.
An Administrative Manual for the Phase II Post -Construction Ordinance was
developed by City of Hickory staff in the fourth permit year. Standard forms were
developed to be used for the submittals required by the ordinance. The Administrative
Manual and the standard forms are available on the City of Hickory's redesigned
wchsite in the Stormwater Section. A workshop on the Phase II Administrative Manual
was held on April 23, 2009. The twenty-two attendees included designers, developers,
contractors, attorneys, and others involved in the land development process.
(B) Establish strategies which include structural and non-structural BMPs appropriate
for the MS4.
This BMP requires that a mechanism be developed to require long-term operation and
maintenance of structural BMPs. The Phase II Post -Construction Ordinance was
developed in the second permit year and became effective July 1, 2007. The requirements
for long-term operation are a part of the ordinance. Annual inspections of permitted
structural BMPs are to be performed by a qualified professional. Inspection reports
must also be submitted to the City of Hickory.
City of Hickory staff attended training on September 1.7 and 18, 2007 by Dr. Bill Hunt,
NCSU BAE, to gain a better understanding of the annual inspection requirements for
BMPs. A Stormwater BMP Inspection and Maintenance Certification was achieved by
successfully completing the training and passing the written exam.
(C) Establish a program to control the sources of fecal coliform to the maximum extent
practicable.
This BMP requires that the sources of fecal coliform be controlled to the maximum
extent practicable. Also, the development and implementation of an oversight program
to ensure proper operation and maintenance of on -site wastewater treatment systems
for domestic wastewater is required. Municipalities must coordinate this program with
the county health department. City of Hickory staff participated in a meeting with a
staff member of the Catawba County Public Health Department concerning on -site
wastewater treatment systems. The mechanism for reporting possible violations to the
health department was discussed at the meeting.
Pet waste stations have been installed in seven of our City parks. Two pet waste
stations were installed downtown in the Union Square area which is a large plaza in the
downtown shopping district.
26

POST -CONSTRUCTION SITE RUNOFF CONTROLS
COALS FOR FIFTH PERMIT YEAR
(A) Establish a Post Construction Stormwater Management Program.
This BMP requires the development of an ordinance or similar regulatory mechanism
to address post -construction runoff controls for new development and redevelopment
by the end of the second permit year. The Phase II Post -Construction Ordinance was
developed in the second permit year and became effective .July 1, 2007. All new or
redevelopment projects that meet the criteria specified by NPI)ES Phase II are required
to employ engineered stormwater controls and BMPs. The City of Hickory requires
recorded operation and maintenance agreements, along with the posting of financial
assurance for the purpose of maintenance, repairs, or reconstruction necessary for
adequate performance of BMPs and stormwater control structures.
An Administration Manual for the Phase I1 Post -Construction Ordinance has been
developed by City of Hickory staff. Standard forms were developed to be used for the
submittals required by the ordinance. The Administrative Manual and the standard
forms are available on the City of Hickory's redesigned website in the Stormwater
Section. The Administrative Manual and standard forms will be updated as necessary.
This also serves to further educate the public on the requirements of the ordinance.
(B) Establish strategies which include structural and non-structural BMPs appropriate
for the MS4.
This BMP requires that a mechanism be developed to require long; -term operation and
maintenance of structural BMPs. The Phase II Post -Construction Ordinance was
developed in the second permit year and became effective .July 1, 2007. The requirements
for long-term operation are a part of the ordinance. Annual inspections of permitted
structural BMPs are to be performed by a qualified professional. Inspection reports
must also be submitted to the City of Hickory.
City of 1-1ickory staff will attend recertification training for Stormwater BMP Inspection
and Maintenance Certification in the fifth permit year.
(C) Establish a program to control the sources of fecal coliform to the maximum extent
practicable.
This BMP requires that the sources of fecal coliform he controlled to the maximum
extent practicable. Also, the development and implementation of an oversight program
to ensure proper operation and maintenance of on -site wastewater treatment systems
for domestic wastewater is required. City of Hickory staff participated in a meeting
with a staff member of the Catawba County Public Health Department concerning on -
site wastewater treatment systems. The mechanism for reporting possible violations to
the health department was discussed at the meeting.
27

POLLUTION PREVENTION AND GOOD HOUSEKEEPING FOR MUNICIPAL
OPERATIONS (PERMIT REQUIREMENTS)
I. Objective for Pollution Prevention and Good Housekeeping for Municipal
Operations. Prevent or reduce stormwatcr pollution from municipal operations.
2. BMPs for the Pollution Prevention and Good Housekeeping for
Municipal Operations
The permittee shall implement the following BMPs to meet the objectives of the
Pollution Prevention and Good Housekeeping Program and shall notify the Division
prior to modification of any goals.
BMP
Measurable Goals
YR
YR
4
5
(a) Develop an
Develop an operation and maintenance
X
X
operation and
program that has the ultimate goal of
maintenance program
preventing or reducing pollutant runoff
from municipal operations.
(b) Inspection and
Develop an inventory of all facilities and
X
Y
evaluation of facilities,
operations owned and operated by the
operations, and the
permittee with the potential for generating
MS4 system and
polluted stormwatcr runoff, including the
associated structural
MS4 system and associated structural
BMPs
BMPs. Inspect potential sources of polluted
runoff, the stormwater controls, and
conveyance systems. Evaluate the sources,
document deficiencies, plan corrective
actions, and document the accomplishment
of corrective actions.
(c) Conduct staff
Conduct staff training specific for pollution
X
X
training
prevention and good housekeeping
procedures.
(d) Review of
Conduct annual review of the industrial
X
X
municipality owned or
activities with a Phase I NPI)ES storm
operated regulated
water permit owned and operated by the
industrial activities
permittee. Review the following aspects: the
Stormwater Pollution Prevention Plan
where one is required, the timeliness of any
monitoring reports required by the Phase I
permit, and the results of inspections and
subsequent follow-up actions at the
facilities.
28

POLLUTION PREVENTION AND GOOD HOUSEKEEPING
ACCOMPLISHMENTS FOR FOURTH PERMIT YEAR
(A) Develop an operation and maintenance program.
This BMP requires the development of an operation and maintenance program that has
the ultimate goal of preventing or reducing pollutant runoff from municipal operations.
The program that we developed still contains the essential elements proposed in our
SWMP submitted with our permit application. Training programs for public services
employees regarding pollution prevention and good housekeeping are an essential part
of the program. The utilization of covered storage for vehicles and inside storage for
bulk materials also reduces storm water pollution. Utilizing the recycling program
reduces the possible floatables in the storm drainage system. Street sweeping and other
measures to clean the streets and parking lots reduce stormwater pollution. The
reduction of the use of chemicals such as pesticides and herbicides also reduces the
potential for stormwater pollution.
All of the facilities with industrial permits have Stormwater Pollution Prevention Plans
(SWPPPs) in place. The covered storage of vehicles is utilized to current capacity.
Bulk storage areas for salt and sand are covered to reduce stormwater pollution. The
recycling program continues to be promoted and utilized. Street sweeping operations
are performed up to five days each week. Litter pickups are conducted in conjunction
with rights -of -way mowing. Community service litter pick ups are conducted weekly
with "volunteers" as mandated by court decisions. City of Hickory vehicles and
personnel collect the litter that is picked up and bagged in conjunction with these
activities. Herbicide and pesticide usage at city facilities has been reduced, for the most
part, to just the high visibility locations such as the police station, library, and city hall.
Storm drainage system inspections, clean out, and rep,�irs are an ongoing process.
A tracking mechanism for all stormwater activities was has been developed. Tracking
of expenditures related to the stormwater drainage system will be tracked by using the
task codes for work activities. An enterprise fund was developed to track the total
expenditures.
(11) Inspection and evaluation of facilities, operations, and the MS4 system and
associated structural BM1's.
This IMP requires the development of an inventory of all facilities and operations
owned and operated by the permittee with the potential for generating polluted storm -
water runoff, including the MS4 system and associated structural BMPs. Another
requirement is to inspect potential sources of polluted runoff, the stormwater controls,
and conveyance systems. An evaluation of the sources, documentation of deficiencies,
planning for corrective actions, and documentation of the accomplishment of corrective
actions is also required.
The mapping and inventory of the MS4 continued in the fourth permit year. The
inspection of the storm drainage structures will be conducted in conjunction with the
MS4 mapping and inventory. The storm drainage system on City properties is being
mapped and inventoried also.
29

Inspections are conducted at the facilities where industrial permits are required, in
conjunction with the SWPPPs. Documentation of corrective actions taken will be
accomplished using the existing work order system.
Four city facilities and two school sites have been reviewed for the purpose of
determining the feasibility of retrofitting the sites with BMPs. North Carolina
Cooperative Extension, NCSU BAE, and Soil Conservation Service personnel assisted
City of Hickory staff with the site evaluations. The lack of availability of funding has
delayed retrofits.
Grant funding was secured to install a small cistern at the Public Services facility to
capture stormwater runoff from a rooftop section. This will serve as a feasibility and
demonstration project. A large rooftop at another facility has been looked at by NCSU
13AE for the feasibility of the installation of a cistern. The site topography may make a
cistern location impractical.
(C) Conduct staff training.
This 13MP requires that staff training specifically for pollution prevention and good
housekeeping procedures be conducted. Training has been conducted for public service
employees. A training guide was written for employees. Supervisors of the various
departments were trained in response to environmental emergencies such as hazardous
material spills and reportable quantities.
North Carolina Cooperative Extension has conducted training for the City of Hickory's
public services and public utilities employees in Erosion and Sediment Control and Good
Housekeeping practices.
(D) Review of municipality owned or operated regulated industrial activities.
This 13MP requires that an annual review of the industrial activities with a Phase I
NPDES stormwater permit owned and operated by the permittee be conducted. The
following aspects shall be reviewed: the SWPPP where one is required, the timeliness of
any monitoring reports required by the Phase I permit, and the results of inspections
and subsequent follow-up actions at the facilities.
Inspections have been conducted and the SWPI'Ps have been reviewed. Monitoring has
been conducted as required by NPDES Phase II regulations. Actions have been taken to
reduce stormwater pollution as required by the SWPPPs.
30

POLLUTION PREVENTION AND GOOD I-IOUSEKEEPINC
COALS FOR FIFTH PERMIT YEAR
(A) Develop an operation and maintenance program.
This BMP requires the development of an operation and maintenance program that has
the ultimate goal of preventing or reducing pollutant runoff from municipal operations.
The program that we developed still contains the essential elements proposed in our
SWMP submitted with our permit application. During the fifth permit year, City of
Hickory staff will continue to work toward improving the operation and maintenance
program by building upon the progress generated in the fourth permit year. We will
also continue to research potential improvements to the operation and maintenance
program that will reduce stormwater pollution.
(B) Inspection and evaluation of facilities, operations, and the MS4 system and
associated structural BMPs.
This BMP requires the development of an inventory of all facilities and operations
owned and operated by the permittee with the potential for generating; polluted storm -
water runoff, including the MS4 system and associated structural BMPs. Another
requirement is to inspect potential sources of polluted runoff, the stormwater controls,
and conveyance systems. An evaluation of the sources, documentation of deficiencies,
planning for corrective actions, and documentation of the accomplishment of corrective
actions is also required.
The mapping and inventory of the MS4 will be completed in the fifth permit year. The
inspection of the storm drainage structures will be conducted in conjunction with the
MS4 mapping and inventory. "The storm drainage system on City properties is being
mapped and inventoried also.
Inspections will be conducted at the facilities where industrial permits are required, in
accordance with the SWPPPs. Documentation of corrective actions taken will be
accomplished using the existing work order system.
(C) Conduct staff training.
This BMP requires that staff training specifically for pollution prevention and good
housekeeping procedures be conducted. North Carolina Cooperative Extension has
conducted training for the City of Hickory's public services and public utilities employees
in Erosion and Sediment Control and Good Housekeeping practices. Follow-up training
will be conducted as necessary. Training will also be conducted as necessary for City of
Hickory employees in conjunction with the review and updating of SWPPPs.
(D) Review of municipality owned or operated regulated industrial activities.
This BMP requires that an annual review of the industrial activities with a Phase 1
NPDES stormwater permit owned and operated by the permittee be conducted. The
following aspects shall be reviewed: the SWPPP where one is required, the timeliness of
any monitoring reports required by the Phase I permit, and the results of inspections
and subsequent follow-up actions at the facilities.
31

Inspections will he conducted and the stormwater pollution prevention plans will be
reviewed and updated as necessary. Monitoring will be conducted as required by NPDES
Phase 11 regulations. Actions will be taken to reduce stormwater pollution as required by
the SWPPPs.
DATA AND FINANCIAL EXPENDITURES
A tracking mechanism for all stormwater activities was researched and developed.
Tracking of expenditures related to the stormwater drainage system will be tracked by
using the task codes for work activities. An enterprise fund was developed to track the
total expenditures. The stormwater expenditures were tracked for a five-year period
and presented to the SWAC to help them understand stormwater activities and the
associated expenditures of approximately $900,000 per year.
JEWELL Engineering Consultants was contracted with to provide input on the
development of the NPI)ES Phase 11 stormwater program as well as the overall storm -
water program. 'I'he total financial commitment to fund this work by JEWELL totaled
$30,000.
A second contract with JEWELL Engineering was for providing professional engineering
and consulting services to perform the research, planning, education, and coordination
necessary to facilitate the process that the initial SWAC followed to develop their
recommendations for the future stormwater program. The purpose of the initial SWAC
was to look at future needs, potential levels of service for the stormwater program, and
funding methods while also taking into account the regulatory requirements of NPI)ES
Phase 11. The initial SWAG, consisting of twelve citizens of diverse backgrounds, held
monthly meetings starting in December of 2007 (third permit year), and concluding in
December of 2008 (fourth permit year). The total financial commitment to fund this work
by JEWELL totaled 5129,046.71.
A part-time stormwater inventory and mapping program was started in the first permit
year, and continued to take place into the fourth permit year. The progress of the part-
time mapping operation was not sufficient to complete the inventory of the storm drainage
system components before June 30, 201.0. Therefore a contract was entered into with the
WPCOG in February of 2009 to complete the inventory before June 30, 20111. The total
financial commitment to fund this work by the WPCOG totaled $462,768.
The City of Hickory is in the process of negotiating a contract with the WPCOG to
further develop the public education and outreach program. .If an agreement is
reached, it is projected to be effective on November 1, 2009. The work by the WPCOG
would focus on the development of targeted public education materials, targeted
workshops, and additional improvements to the stormwater section of the City's
website. If this effort is successful, a regional approach to Phase 11 public education
would be a logical next step.
The "Implementation Plan for Hickory's Stormwater Management Program (2009-2012)"
is included as Appendix A. Fiscal Year 2009-2010 will be adversely impacted by the
economy, with one result being that hiring a stormwater technician will not be possible this
fiscal year.
32

Appendix A
Implementation Plan for 11-lickory's Stormwater Management Pro grani (2009 - 2012)
City of Hickory Stormwater Management Program Mission: Protecting the Catawba River
and Hickory's quality of life through sound stewardship practices that minimize Stormwater
impacts.
FV 2009/2010
FV 2010/2011
FV 2011/2012
Hire a full-time Technician to help
Ifire a full-time Engineer to help
Review Program Levels of Service and
implement NI'DES Phase II
implement NPDES Phase I I
Funding Needs:
regulatory requirements:
regulatory requirements:
-Review required and desired prognun levels
-Illicit Discharge Detection and
-flan review for post -construction
of service
Elimination program (IDDI;)
ordinance administration
-Review iilnding levels and funding
-Municipal pollution Prcvenlion and good
-Reduce plaui revicty times to improve
methodology to implement required and
housekeeping program
customer service
desired program
-Storrnwater 13M11s, G&SC for small sites,
-Assist with C111, IDDE, E&SC
-Revic%v organizational structure and
and existing facilities inspections
oversight firr small sites, seek grant
resources to implement required
landing, and other Phase It prograin
program
Clements
Perform an Inventory and
Complete Inventory and
Implement Limited Storrnwater
Mapping of' (lie Municipal
Mapping ofllie Municipal
Capital Improvement Program
Separate Sturm Sewer System
Separate Storm Sewer System
(CI P), as resources allow:
(MS4):
(MS4) by July 1, 2010:
-]mplcnlcnt high priority infrastnlclLire
-Satisfy Phase 11 requircmcnts
-Salisl'y Phase 11 requirements
improvement needs, as funding allows, based
on inventory and system evaluations from
-Assess condition ofdrainage
-Utilize data to define drainage
FY 09/10 and 10/1 1
infrastructure and receiving streams
infrastructure maintenauuce and
replaccment needs (CIP)
Create a permanent Stormwater
Continue Training Program for
Implement Initial Enhancements to
Advisory Committee:
Developers and Contractors:
Stormwater Maintenance
Program, as resources allow:
-G or 7 nicn)hers appointed by City
-Targeted public education and
Council for 2-year staggered terms
training program for site developers
-Implement drainage infrastructure
and contractors
maintenamcc prognun cnhmicemcnts, as Binding
-Quarterly meetings
allows
Continue Storrnwater
-Satisfy Phase 11 requirements
Educational Workshops for the
-1-arly focus on system inspection
Greater Hickory Community:
Lead Development of Regional
Stormwater Education Program:
developers, contractors, interestedaudience including designers,
CVC1
evel
Continue Stormwater Education and
-Work wadi WPCOG, area local
public -at -large
Outreach Programs
governments, and Lenoir Rhyne
Evaluate and Implement
Changes in NPDES Phase 2
Develop a Training Program for
Developers and Contractors:
Program resulting from July 1,
2010 permit renewal from DWQ
-Targeted public education and training
program for site developers and
contractors
33

*Hiekory
�
■
Office of the City Manager
September 12, 2008
City of Hickory
Post Office Box 398
Hickory, NC 28603
Phone: [phone]
Fax: [phone]
Mr. Mike Randall s
Department of Environment and Natural Resources �
Division of Water Quality
Stormwater Permitting Unit Q n
1617 Mail Service Center
Raleigh, North Carolina 27699-1617
Dear Mr. Randall:
I
This letter is to document that the City of Hickory's Third Annual. Report for
Permit NCS 000426 was submitted to you electronically at your e-mail address:
mike.randall a,ncmail.net
The following certification is made as required in the reporting and record
keeping section of the permit:
"I certify, under penalty of law, that this document and all attachments were
prepared under my direction or supervision in accordance with a system designed to
assure that qualified personnel properly gather and evaluate the information submitted.
Based on my inquiry of the person or persons who manage the system, or those persons
directly responsible for gathering the information, the information submitted is, to the
best of my knowledge and belief, true, accurate, and complete. I am aware that there are
significant penalties for submitting false information, including the possibility of fines
and imprisonment for knowing violations."
If you have any questions, please contact Terry L. Watts of the City of Hickory's
Engineering Department at 828 323-7416.
Sincerely,
1
Mick Berry
City Manager
C: Chuck Hansen
`berry L. Watts

CITY OF HICKORY
THIRD ANNUAL REPORT FOR PERMIT NCS 000426
Introduction
A proposed storm water management program (SWMP) was developed and submitted
March 10, 2003 with the City of Hickory's National Pollutant Discharge Elimination
System (NPDES) Phase Il permit application for the municipal separate storm sewer
system (MS4). Permit Number NCS 000426 was issued to the City of Hickory by the
North Carolina Department of Environment and Natural Resources (NCDENR) under
authority of the North Carolina Environmental Management Commission and the
Federal Water Pollution Control Act. The permit was effective July 1, 2005, and allows
the discharge of storm water from the MS4 under the NPDES regulations to the various
receiving waters and their tributaries within the Catawba River basin in accordance
with the provisions of the permit.
Section Al the Program Implementation section of the permit, requires that the SWMP
be implemented and managed such that the discharge of pollutants from the MS4 is
reduced to the maximum extent practicable. Implementation of the plan is expected
with emphasis given to priority areas and to management measures and programs that
are most effective and efficient at varying stages of the plan's implementation.
Purpose
Part III, the Program Assessment section of the permit requires that the SWMP be
reviewed and updated on an annual basis. The Program Assessment section also
requires that a report be submitted to NCDENR on an annual basis to document the
previous permit year's activities from July 1 to June 30. The stated purpose of this
report is a detailed description of the status of implementation of the SWMP.
_Report Format
The format of the body of the report uses the six minimum measures, (1) Public Education
and Outreach, (2) Public Involvement and Participation, (3) Illicit Discharge Detection and
Elimination, (4) Construction Site Runoff Controls, (5) Post -Construction Site Runoff
Controls, and (6) Pollution Prevention and Good Housekeeping for Municipal Operations,
to report on the progress for the past year's activities, as well as the planned program for
the next permit year. The information that follows is the third annual report for Permit
Number NCS 000426.
Each of the six minimum measures of the permit is listed in detail below using the actual
permit provisions. Following each of the six minimum measures, the accomplishments
for the measure for the third permit year are discussed, as well as the goals for the
measure for the fourth permit year.
A discussion of data and financial expenditures concludes the body of the report.

PUBLIC EDUCATION AND OUTREACH (PERMIT REQUIREMENTS)
Objectives for Public Education and Outreach
(a) Distribute educational materials to the community.
(b) Conduct public outreach activities.
(c) Raise public awareness on the causes and impacts of storm water
pollution.
(d) Inform the public on steps they can take to reduce or prevent storm
water pollution.
2. BMIN for Public Education and Outreach
The permittee shall implement the following BMI's to meet the objectives of the
Public Education and Outreach Program and shall notify the Division prior to
modification of any goals.
13MP
Measurable Goals
YR
YR
3
4
(a) Establish a Public
Develop a public education program and
X
X
Education and
implement within 12 months of the permit
Outreach Program
issue date. Document efforts to reach the
majority of the general public.
(b) Informational Web
Develop and maintain internet web site.
X
X
Site
Post newsletter articles on storm water,
information on ►rater quality, storm water
projects and activities, and ways to contact
storm water management program staff.
(c) Public education
Develop general storm water educational
X
X
materials for schools,
material to appropriate target groups as
homeowners, and/or
likely to have a significant storm water
businesses
impact. Instead of developing its own
materials, the permittee may rely on state -
supplied Public Education and Outreach
materials, as available, when implementing
its own program.
(d) Public education
Distribute written educational material to a
X
X
material dissemination
broad public audience. Possibilities
include, but are not limited to utility
mailouts and at special events.
2

PUBLIC EDUCATION AND OUTREACH
ACCOMPLISHMENTS FOR THIRD PERMIT YEAR
(A) Establish a public education and outreach program.
The program that we developed still contains the essential elements proposed in our
SWMI'submitted with our permit application. The BMPs listed in the SWMP were a
quarterly newspaper column, information on the City of Hickory's website, distribute
information to the general public, conduct public presentations, develop or acquire
educational materials for city schools, develop a business outreach program, and
purchase marked storm drain castings.
The third year of the permit was spent working toward improving our public education
and outreach program. The programs for public education and outreach by other cities
were reviewed, as well as materials developed by the United States Environmental
Protection Agency (EPA) and NCDENR. Various printed and video materials were
obtained that will be used in the public education and outreach program. Eleven
seminars were attended by City of Hickory staff members during the year. Also, four
internet presentations by the EPA were viewed by City of Hickory staff members
during the year.
Pet waste stations have been installed in seven of our City parks. Two pet waste
stations are located downtown in the Union Square area which is a large plaza in the
downtown shopping district.
News articles were printed in the local newspapers concerning the twice annual litter
sweep that the City of Hickory participates in. This is done in conjunction with the
North Carolina Department of Transportation. This was also publicized using the City
of Hickory's utility bill insert publication, "City Snippets." This two -page publication
is included in the City of Hickory's utility bills each month, and reaches a total of over
eighteen thousand billing addresses within the City of Hickory and the extra -territorial
jurisdiction (ET.I). News articles and the Snippets were also used to publicize the twice
annual Household Hazardous Waste (HH W) drop off events that are held in
conjunction with Catawba County. The Snippets is also available on the City of
Hickory's ►website.
There are five major creek basins in the City of Hickory. Information signs were
designed by the Engineering Department and fabricated and installed by the Traffic
Services Department. A total of twenty-four signs were installed on major streets
containing the message that motorists are entering a specific creek basin. The signs are
green and white information signs with a fish symbol being prominent on the sign. In
the third permit year, a news release to the local media resulted in an article being
published in the local paper. A Snippets article was published about the creek basin
signs. Also, an article was published in the "Hickory Post," which is the monthly
employee newsletter that reaches over six hundred employees.
The City partnered with Rain Barrels USA to obtain rain barrels on consignment that
have been sold to the public. The local newspaper ran a front page article on the City's
3

rain barrel efforts. Another article was published in the Snippets. Both of the articles
address how the rain barrels conserve water during the drought that can be used
beneficially. They also told how rain barrels are beneficial in another way by reducing
storm water runoff that carries pollutants to our local streams. A rain barrel is
displayed in the lobby of City Hall, along with posters and handouts that explain the
beneficial uses of rain barrels. The lobby is the highest pedestrian traffic area in City
Hall because of the collections counter. A picture of rain barrel and information are
also posted on the City's website.
The City purchased and installed five hundred storm drain markers in the third permit
year as the start of a program to mark storm drains with the message "drains to river."
The initial group of storm drain markers was installed in areas of the City where the
volume of pedestrian traffic is greatest.
City of Hickory staff worked with Dr. Hunt of NCSU, BAE, and sponsored a local Low
Impact Development (LID) workshop in Hickory on April 10, 2008. We wanted to
emphasize the need to balance growth with the protection of local water resources. LID
is an alternative to traditional development that provides economic and environmental
benefits. The forty-four attendees consisted of local government engineers and
planners, engineers in private practice, developers, surveyors, and contractors.
City of Hickory staff worked with the North Carolina Cooperative Extension Service
and local master gardners to bring the Carolina Yards and Neighborhoods (CY&N)
program to Catawba and the other counties that the Western Piedmont Council of
Governments (WPCOG) serves. The North Carolina Cooperative Extension Service
adapted CY&N from a program in Florida, and brought it to the Piedmont Triad with
grant funding. The program focuses on what homeowners can do to make their yards
more healthy and attractive by working with nature. One of the key elements of this
new program is managing storm water runoff and learning to use it where it falls.
After a local news release and a Snippets article, t►venty-four citizens enrolled in the
first workshop taught in Hickory. Other classes will be taught in the Hickory Metro
area by the North Carolina Cooperative Extension Service and master gardners.
The City started an Adopt -A -Street litter program in the third permit year. This will
be beneficial in the future by keeping litter out of our streams and reducing the effects
of solid pollution and floatables (litter). It will also be beneficial as a public education
and public involvement effort for citizens and businesses.
City of Hickory staff worked with the WPCOG to form the Phase H Storm Water
Working Group (SWWG), which started meeting in June of 2006. This group consists
of staff members of the local governments in Alexander, Burke, Caldwell, and Catawba
counties. The purpose of this group is to work together toward meeting Phase II public
education and involvement requirements, the common development of ordinances, and
other matters related to storm water management. Meetings arc held monthly at the
WPCOG.
City of Hickory staff are also members of the Upper Catawba County Conservation
Forum (UCVCF) which is sponsored by the Reese Institute for the Conservation of
4

Natural Resources at Lenoir -Rhyne University (LRU). The UCVCF was formed in
August of 2006 to develop a consensus -based partnership approach for the community
to encourage conservation and enhancement of the region's natural resources. The
UCVCF has attracted a membership base composed of representatives of businesses,
government agencies, interest organizations, and citizens that meet in a collaborative
forum. Meetings are held quarterly at LRU.
City of Hickory staff also participate in the Catawba River Study Committee (CRSC)
meetings and activities. The CRSC is a long standing group that is made up of
representatives from local governments, businesses, and nonprofit organizations from
Alexander, Burke, Caldwell, and Catawba counties. The C17SC serves as an advisory
group on issues related to water quality, water safety and recreation, and land use
within the upper Catawba River basin. Meetings are held monthly at the WPCOG.
The SWWG, UCVCF, and CRSC groups are another avenue for public education and
outreach. These groups are comprised of diverse individuals that represent local
governments, businesses, interest organizations, and citizens.
The Snippets has also been used to notify the public that City of Hickory staff are
available to make presentations for schools, civic groups, businesses, or other
organizations regarding storm water pollution prevention. This has resulted in
presentations in the third permit year to groups totaling two hundred five citizens.
Presentations were made at Hickory Day School, the Kiwanis' Club, the Lion's Club,
the Rotary Club, Christ Lutheran Church, and the AARP. A City staff member also
appeared on local WHKY radio for a forty-five minute talk show on storm water
pollution prevention.
In addition to City staff, the environmental staff of the WPCOG also made water quality
related presentations to the various civic groups and organizations within the City. In the
third permit year, the WPCOG staff made presentations to one hundred sixty-six
citizens.
(13) Develop an informational website.
This 13MP requires the development and maintenance of an intereet wcbsitc. The City
of Hickory's website is available at www.hickorvpov.com. Very prominent on the home
page is the message that a request can be made for service or a problem can be reported
or a question submitted to the Action Center. This can be done electronically by a
service request, electronically by e-mail, in person at City Hall, or by the telephone
number that is posted. Each question or problem that is submitted to the Action Center
is assigned to a specific staff person to investigate and answer. That person has the
responsibility to close out the action item in the Action Center system electronically.
The storm water portion of the website currently contains the Phase 11 Post -
Construction Ordinance and the Snippets articles related to storm water. In the third
permit year, additional information was added to the wcbsitc to inform the public of the
actions of the Storm Water Advisory Committee (SWAC). The links from the SWAC
website provide additional sources of information about storm water for the citizens.
5

(C) Develop public education materials for schools, homeowners, and/or businesses.
This BMP requires the development of general storm water educational material to
appropriate target groups likely to have a significant storm water impact. Various
educational materials have been obtained from the EPA, NCDENR, North Carolina
Cooperative Extension, and other organizations. The themes of these materials range
from limiting the use of fertilizers and pesticides, washing vehicles in the yard instead of
the driveway, picking up pet waste, recycling household hazardous waste, recycling
motor oil, constructing rain gardens, to various other topics for the local homeowners.
Themes of materials for businesses mainly target increased awareness of the
environmental impacts of various business actions.
Fifteen storm water related articles were developed and published in the Snippets in the
third permit year using some of the themes of the various materials. The topics
included swimming in water polluted by storm water runoff, cars leaking oil, storm
water and leaves, ten things you can do to prevent storm water runoff pollution, the
CY&N workshop, the SWAC, rain barrels, litter sweeps, Adapt -A -Street litter
program, creek basin signs, storm drain markers, RiverFest Festival, and flood maps.
City of Hickory staff met with Hickory Public Schools' staff in order to work toward
establishing an environmental education partnership. Meetings were held with the
curriculum director, and a presentation was made to the school principals at one of their
monthly meetings. They are in agreement that water quality education in schools will
benefit the environment. The educational materials for schools are readily available from
various sources for inclusion into the school curricula.
City of Hickory staff, with the help of WPCOG staff, worked with the Curriculum
Director for the Hickory Public Schools to introduce water quality into the $th grade
water science and the 91h grade earth science curricula. On August 21", training sessions
were held with science teachers from the Hickory Public Schools to introduce them to the
Project Wet and It's Our Water programs of instruction.
(D) Public education material dissemination.
This BMP requires that written educational materials be distributed to a broad public
audience. The Snippets was the main means of distributing written educational
materials this past year. This two -page publication is included in the City of Hickory's
utility bills each month, and reaches over eighteen thousand billing addresses within the
City of Hickory and the extra -territorial jurisdiction (ETJ). A series of fifteen articles
specifically dedicated to storm water were published in the Snippets. We also published
information on the necessity and effectiveness of recycling, which keeps materials out of
the general environment that can become floatables in the storm drain system and
streams. We also published information on the litter sweep campaign that encourages
people to pick up litter on their property and the street rights -of -way. The new Adopt -
A -Street program was the subject of a Snippets article. Information regarding the two
HHW drop off events was also published in the Snippets. Participation in the HHW
drop off events has increased with each event.
6

The declining circulation of the area newspapers makes the dissemination of written
information more difficult. However, we used this medium to reach the public with
press releases and news articles. The City of Hickory's Public Information Officer was
able to get information published about recycling, the litter sweep, rain barrels, creek
basin signs, and the HHW events.
City of Hickory staff has developed materials to hand out with building permit
applications to explain watershed and other storm water regulations. We also have
erosion control brochures targeting single-family home and other small construction
sites available at the Catawba County Building Permit Centers. In addition the
brochures were mailed along with a letter, in response to potential erosion control
violations at specific construction sites. Erosion control brochures were distributed at
all meetings that the Catawba County erosion control staff attended. The Catawba
County erosion control staff attended meetings of the Hickory and Catawba Valley
Home Builders Association to better inform single-family homebuilders of their
responsibilities in regards to erosion control. An information booth was set up at the
annual `Builders Fair" where over one hundred fifty people attended. The Catawba
County erosion control staff made a presentation to the Hickory Professional
Construction Estimators Association to inform the fifty members present of the
responsibilities of anyone disturbing the earth during construction activities. The
Catawba County erosion control staff made a presentation to the North Carolina
Cooperative Extension Service Urban Horticulturalists to inform the fifty people in
attendance of the responsibilities of anyone disturbing the earth during construction
activities. The twelve Catawba County Environmental Health Inspectors attended a
meeting with the erosion control staff to learn what the erosion control inspectors are
responsible for on compliance inspections.
City of Hickory staff participated in the RiverFest Festival in September at a City of
Hickory park on Lake Hickory. The primary focus of this annual event is learning how
the Catawba River is the center of our ecosystem. Various educational exhibits were on
display by groups such as the City of Hickory, Catawba Science Center, North Carolina
Cooperative Extension Service, Wildlife Resources Commission, Catawba Valley
Heritage Alliance, Lake Hickory Covekeepers, and the Reese Institute for the
Conservation of Natural Resources. Over four hundred fifty hundred citizens
participated in the event.
PUBLIC EDUCATION AND OUTREACH
COALS FOR FOURTH PERMIT YEAR
(A) Establish a public education and outreach program.
The BM Ps listed in the SWMP were a quarterly newspaper column, information on the
City of Hickory's website, distribute information to the general public, conduct public
presentations, develop or acquire educational materials for city schools, develop a
business outreach program, and purchase marked storm drain castings.
City of Hickory staff will continue to work toward improving the public education and
outreach program by building upon the progress in these areas generated in the third
7

permit year. The Snippets will continue to be a major part of the public education and
outreach program since it reaches over eighteen thousand addresses each month within
the City and the FT.I. The effort will be increased to publish newspaper articles about
the prevention of storm water pollution. The City has developed a communications
team. One of the efforts of this team will be to improve our media relations and puhlish
more articles on various topics including storm water. Public education presentations
to groups will be conducted as the interest is generated through the Snippets and other
means. The program that we are developing with the public schools will be discussed in
Section (C) below. Public education efforts through groups such as the SWWG,
UCVCF, and CRSC will continue. A targeted business education program will
continue to be developed as staff time permits.
During the fourth permit year five hundred additional storm drain markers will be
purchased and installed. Marked storm drain castings will continue to be purchased
for new and replacement applications. Rain barrels will continue to be sold to the
public.
A transit transfer station project started in the third permit year. Completion of the
project has been delayed due to the removal of a historic structure and the approval
process for a replacement. The plans are to install best management practices (BMIls)
such as a rain garden, tree wells, and a cistern. These measures are not required for
this site by current Phase 11 regulations. The concept of a demonstration site for BMPs
was incorporated in the initial planning of the project. We have been working with a
local ready -mixed concrete supply company, but currently there are no qualified
installers for pervious concrete in this area.
(B) Develop an informational website.
'Phis BMP requires the development and maintenance of an internet website. The
storm water section of the City of Hickory's website will continue to be developed and
improved in the fourth permit year. The amount of information on the website will be
increased.
(C) Develop public education materials for schools, homeowners, and/or businesses.
This BMP requires the development of general storm water educational material to
target appropriate groups likely to have a significant storm water impact. The harmful
effect of pet wastes was the subject of one Snippets article. Preliminary work on a pet
waste brochure was done during the third permit year but has been delayed until the
fourth permit year due to staff priorities. This brochure will be for distribution at
veterinarian's offices. Materials that target local restaurants to clean out grease traps
regularly to keep the grease out of the sanitary sewer system have also been delayed due
to staff priorities in the third permit year. This will be attempted again in the fourth
permit year. This will help prevent grease blocks and the resulting backups that can
potentially overflow manholes and pollute storm water runoff. City of Hickory staff
has developed a handout for the general public with an explanation of the various
responsibilities regarding storm drainage and the appropriate contact agencies.
Additional materials may be developed as the staff time is available.
8

City of Hickory staff, with the help of Western Piedmont Council of Government staff
has been working with the Curriculum Director for the Hickory Public Schools to
introduce water quality into the science curricula. On September I8", an all -day
training session will be held with 81h grade science teachers from the Hickory Public
Schools to introduce them to the It's Our Water program of instruction. The City is
paying the entire cost for the training including the teacher substitutes. This effort with
the Hickory Public Schools will continue to be expanded during the fourth permit year.
(D) Public education material dissemination.
This IMP requires that written educational materials be distributed to a broad public
audience. The City of Hickory staff will continue to work through the SWWG, UCVCF,
and CRSC to promote public education on storm water pollution prevention. The
Snippets will continue to be a major part of the public education and outreach program
since it reaches over eighteen thousand addresses each month within the City and the
E`I'.l. It is an excellent means of distributing written materials to the public. Events
where it is practical to display materials and have handouts concerning the prevention
of storm water pollution will continue to be used to disseminate information to the
public. The focus of these events and festivals must be such that discussions can be held
with the public.
Meetings with school officials and teachers this next year will continue to be a priority
in order to distribute materials and make presentations to the appropriate school
groups. Also, the environmental educational partnership with Hickory Public Schools
will continue to he developed and expanded.
The declining circulation of the area newspapers makes the dissemination of written
information more difficult. However, we also plan to use this medium to reach the
public with news articles and columns with the assistance of the City of Hickory's
Public Information Officer and the new communications team.
NCDENR developed television and radio public service announcements concerning
preventing storm water pollution. If local media can be convinced to air these as public
service announcements, they will be used to educate the public. Contact information
for City of Hickory staff can be used in these announcements to promote storm water
pollution prevention. The City of Hickory's Public Information Officer will be utilized
in this effort. The various materials that have been developed by such organizations as
NCDENR will be used in the appropriate media and settings to work toward public
education and outreach.
Catawba County erosion control staff will continue to work within the construction
industry, to make presentations and distribute educational materials, to inform those
within this industry of the responsibilities for erosion control when the land is disturbed
during construction.
9

PUBLIC INVOLVEMENT AND PARTICIPATION PERMIT REQUIREMENTS)
I. Objectives for Public Involvement and Participation
(a) Provide opportunities for the public, including major economic and
ethnic groups, to participate in program development and
implementation.
(b) Comply with applicable state and local public notice requirements.
2. BMPs for Public Involvement and Participation
The permittee shall implement the following BMPs to meet the objectives of the
Public Involvement and Participation Program and shall notify the Division prior to
modification of any goals.
UMP
Measurable Goals
Ylt
VR
3
4
(a) Administer a Public
Develop and implement a Public
X
X
Involvement Program
Involvement and Participation Program.
(b) Allow the public an
Conduct at least one public meeting to
opportunity to review
allow the public an opportunity to review
and comment on the
and comment on the storm water Plan.
storm water Plan
(c) Organize a
Organize and implement a volunteer storm
X
X
volunteer community
water related program designed to promote
involvement program
ongoing citizen participation.
(d) Establish a Citizens'
Develop a citizens' group(s) for input on
X
X
Group(s)
storm water issues and the storm water
program.
PUBLIC INVOLVEMENT AND PARTICIPATION
ACCOMPLISHMENTS FOR THIRD PERMIT YEAR
(A) Administer a Public Involvement Program.
This BMP requires the development and implementation of a public involvement and
participation program. The program that we developed still contains the essential elements
proposed in our SWMP submitted with our permit application. The BMPs listed in the
SWMP were to conduct public meetings in conjunction with City Council meetings,
develop citizen advisory groups as necessary, develop outreach programs for public
involvement, and revise ordinances to require storm drain castings that display the
message that the drainage structure drains to streams.
Uff

Public meetings were held to receive comments on the storm water program as discussed
below in Section (13). The citizen advisory group will be discussed in Section (D). Outreach
programs will be discussed in Section (C). The Manual of Practice used by the City of
Hickory to designate engineering standards was revised to include the requirement that
storm drain castings display the message'that the drainage structure drains to streams.
(B) Allow the public an opportunity to review and comment on the storm water Plan.
This 13MP requires that at least one public meeting be conducted to allow the public an
opportunity to review and comment on the storm water Plan. A public meeting was
held on January 3, 2006. A presentation was made to the City Council and the public
concerning; water quality and NPDES Phase 11 storm water regulations. The public
was allowed to submit questions which resulted in a twenty-eight page document being;
generated to answer them.
A second public meeting was held on .January 23, 2007 for public education and
involvement for citizens concerning NPDES Phase II and the storm water program.
JEWELL Engineering made a presentation on the existing municipal storm water
services provided by the City of Hickory and the potential needs for future storm water
services. A question and answer session followed the presentation with members of
City of Hickory staff taking questions from the audience about the storm water
program. The Mayor, three City Council members, and one Catawba County
Commission member were in attendance. A Citizen Survey was distributed at the
meeting to use as a preliminary gauge of the citizens' understanding and perception of
storm water quality and quantity problems and issues in the City of Hickory. The
survey was also used as a preliminary gauge of probable needs for future storm water
services based on the citizens' experiences. Fifty-three surveys were returned.
A public hearing was held in conjunction with the May 15, 2007 City Council Meeting;
to allow the public to comment on the Phase II Post -Construction Ordinance. The
proposed ordinance was posted on the City of Hickory's website prior to the meeting;.
In the week prior to the City Council Meeting, a public workshop was held with
City Council to review the ordinance in depth and answer any questions.
(C) Organize a volunteer community involvement program.
This BMP requires that a program be developed to organize, implement, and promote
ongoing citizen participation. One strategy that has been used is the involvement of
City of Hickory staff in the Lake Hickory WaterWatch and the Lake Hickory
Covekeepers groups. These groups were formed in response to water quality issues
concerning the lake. They are strictly volunteer groups in the local community.
Involvement of City of Hickory staff in the RiverFest Festival also helped to educate
citizens and increase their involvement in promoting the need to take action to help
reduce storm water pollution. The involvement of citizens in activities such as the twice
annual litter sweep campaign and the twice annual HHW drop off events has been
promoted by local new stories and the Snippets utility bill insert. Since the citizen
participation in these events has increased, the community is becoming more involved,

and the promotion method used for these events has been successful. Another program
that has been successfully promoted using essentially the same method has been the
recycling program. Participation and involvement in this program by citizens has been
another example of public involvement. We will continue to research ways to involve
the community in general, as well as business and professional groups.
The City started an Adopt -A -Street litter program in the third permit year. This will
he beneficial in the future by keeping litter out of our streams and reducing the effects
of solid pollution and floatables (litter). It will also be beneficial as a public education
and public involvement effort for citizens and businesses.
(D) Establish a Citizens' Group(s).
This I3MP requires the development of a group of citizens for input on the storm water
program. A SWAC consisting of twelve citizens of diverse backgrounds was developed
in the third permit year. The first meeting was held in December of 2007. The City of
Hickory staff has been working with JEWELL Engineering as the facilitator of the
SWAC. The SWAC will review and discuss the complete range of existing municipal
storm water services including the Phase II program. The recommendations regarding
the extent and future level of services that are made by the SWAC will be presented to
City Council for final action in the fourth permit year.
A websitc was developed for the SWAC that is linked to the City's website. This was
done so that citizens could follow the progress of the SWAC meetings. The background
papers and meeting minutes are all posted to the website. The links from the SWAC
websitc provide additional sources of information about storm water for the citizens.
Over seventeen hundred visits to the website were counted in the third permit year.
PUBLIC INVOLVEMENT AND PARTICIPATION
GOALS FOR FOURTH PERMIT YEAR
(A) Administer a Public Involvement Program.
This IMP requires the development and implementation of a public involvement and
participation program. The SWAC will be one means of public involvement in the
fourth permit year. City of Hickory staff will continue to work toward improving the
public involvement and participation program by building upon the progress in these
areas generated in the third permit year.
(B) Allow the public an opportunity to review and comment on the storm water Plan.
This BMP requires that at least one public meeting be conducted to allow the public an
opportunity to review and comment on the storm water Plan. The City of Hickory has
held two public meetings and one public hearing to gain input from the public
regarding the storm water program. Additional public meetings may be held in the
future depending upon the recommendations of the SWAC.
12

(C) Organize a volunteer community involvement program.
This BMP requires that a program be developed to organize, implement, and promote
ongoing citizen participation. Continued involvement in festivals and public events
targeted to the environment will help to educate citizens and promote their involvement
in reducing storm water pollution. Presentations to school, civic, and business groups
will also promote citizen involvement. Participation in the twice annual litter sweep
campaign and the twice annual HHW events will continue to be promoted. The
recycling program will also continue to be promoted. The litter sweep event, the H I-iW
event, and the recycling program have all shown increased citizen involvement. The
new Adopt -A -Street program will be promoted to increase community involvement.
We will continue to research ways to increase the involvement of the community in
general in the fourth permit year.
(D) Establish a Citizens' Croup(s).
This BMP requires the development of a group of citizens for input on the storm water
program in the second permit year. After working with groups of citizens such as the
Lake Hickory WaterWatch and the Lake Hickory Covekeepers, the need fora group
composed of a broader representation of the community as a whole was needed for the
storm water advisory group.
This BMP requires the development of a group of citizens for input on the storm water
program. A SWAC consisting of twelve citizens of diverse backgrounds was developed
in the third permit year. The first meeting was held in December of 2007. The City of
Hickory staff has been working with .IEWELL Engineering as the facilitator of the
SWAC. The SWAC will review and discuss the complete range of existing municipal
storm water services including the Phase 11 program. The recommendations regarding
the extent and future level of services that are made by the SWAC will be presented to
City Council for final action in the fourth permit year.
13

ILLICIT DISCHARGE DETECTION AND ELIMINATION (PERMIT
REQUIREMENTS)
1. Objectives for Illicit Discharge Detection and Elimination
(a) Detect and eliminate illicit discharges, including spills and illegal
dumping.
(b) Address significant contributors of pollutants to the MS4. The permittee
may require specific controls for a category of discharges, or prohibit
that discharge completely, if one or more of these categories of sources
are identified as a significant contributor of pollutants to the storm sewer
system.
(c) Implement appropriate enforcement procedures and actions.
(d) Develop a storm sewer system map showing all outfalls and waters
receiving discharges.
(c) Inform employees, businesses, and the general public of hazards
associated with illegal discharges and improper disposal of waste.
2. BMPs for Illicit Discharge Detection and Elimination
The permittee shall implement the following BMPs to meet the objectives of the
Illicit Discharge Detection and Elimination Program and shall notify the Division
prior to modification of any goals.
BMP
Measurable Goals
YR
YR
3
4
(a) Develop/Implement
Develop and implement an Illicit Discharge
X
X
Illicit Discharge
Detection and Elimination Program. Include
Detection and
provisions for program assessment and
Elimination Program
evaluation.
(b) Establish and
Establish and maintain adequate legal
X
X
maintain appropriate
authorities to prohibit illicit discharges and
legal authorities
enforce the approved Illicit Discharge
Detection and Elimination Program.
(c) Develop a Storm
Identify outfall locations and map stormwater
X
X
Sewer System Base
drainage system components. At a minimum,
Map
mapping components includes outfalls,
drainage areas, and receiving streams.
(d) Implement illicit
Implement inspection program to detect dry
X
X
discharge detection
weather flows at system outfalls. Establish
procedures
procedures for tracing the sources of illicit
discharges and for removing the sources.
Develop procedures for identification of
priority areas likely to have illicit discharges.
Continue to identify, locate, and update map
of drainage system components on a priority
basis per approved Illicit Discharge Program.
El

13MP
Measurable Goals
YR
YR
3
4
(e) Conduct employee
Conduct training for city staff on detecting
X
X
cross -training
and reporting illicit discharges.
(f) Provide public
Inform public employees, businesses, and
X
X
education
the general public of hazards associated
with illegal discharges and improper
disposal of waste that cause adverse water
quality impacts.
(g) Establish a public
Establish and publicize a reporting
X
X
reporting mechanism
mechanism for the public to report illicit
discharges.
ILLICIT DISCHARGE DETECTION AND ELIMINATION
ACCOMPLISHMENTS FOR THIRD PERMIT YEAR
(A) Develop and implement an illicit discharge detection and elimination program.
This BMP requires the development and implementation of an illicit discharge detection
and elimination program. The program that we developed still contains the essential
elements proposed in our SWMP submitted with our permit application. The BMPs listed
in the SWMP were to develop a map of the MS4, develop a program for detecting and
eliminating illicit discharges to the MS4, modify existing ordinances to prohibit illicit
discharges, authorize inspections, and require the elimination of the source discharge, as
well as develop outreach programs.
(B) Establish and maintain appropriate legal authorities.
This BM requires the development and maintenance of adequate legal authorities to
prohibit illicit discharges and enforce the approved Illicit Discharge Detection and
Elimination Program. The illicit discharge ordinance was developed and included in the
Phase II Post -Construction Ordinance that became effective .luly 1, 2007.
(C) Develop a Storm Sewer System Base Map.
This BMP requires the development of a map of the MS4 to identify outfall locations and
map storm water drainage system components. At a minimum, the mapping must include
the components of outfalls, drainage areas, and receiving streams. The mapping operation
was started in the first permit year, and continued to take place in the third permit year.
Drainage structures and pipe culverts within the street rights -of -way are being mapped
using GPS/GIS technology. The authority to map drainage system components on private
property is a part of the Phase II Post -Construction Ordinance. The City of Hickory staff
has developed a map that indicates all of the major streams and drainage sub -basins within
the limits of the City of Hickory and the ET.J.
15

(D) Implement illicit discharge detection procedures.
This BMP requires the implementation of an inspection program to detect dry weather
flows at system outfalls. Establishing procedures for tracing the sources of illicit discharges
and for removing the sources is also a requirement. Developing procedures for the
identification of priority areas likely to have illicit discharges is another. Continuing to
identify, locate, and update a map of the drainage system components on a priority basis in
accordance with the approved illicit Discharge Program is another.
The plan for detection and elimination of illicit discharges has three components. The
initial mapping operation is the first component. Field inspections, which will be
coordinated with the mapping operation, are the second component. The source
identification and elimination operation will be the third component. The authority to
perform inspections on private property is a part of the Phase 11 Post -Construction
Ordinance. Dry weather flows during the field inspections, or complaints generated by the
public or City of Hickory employees, will be the first indicator of a possible illicit discharge.
Visual observations and testing will confirm whether or not the discharge is illicit. The
enforcement mechanism for elimination of illicit discharges is a part of the Phase 11 Post -
Construction Ordinance. The reporting mechanism is in place. Possible illicit discharges
can be reported to the Action Center in person, by telephone, electronically by e-mail, or
electronically on the City of Hickory's website.
(E) Conduct employee cross -training.
This BMP requires that training be conducted for city staff on detecting and reporting
illicit discharges. North Carolina Cooperative Extension trained thirty-four City of
Hickory staff members in Illicit Discharges and Good Housekeeping in the second permit
year. An additional twenty staff members from other local municipal governments
participated in the training.
(F) Provide public education.
This BMP requires that public employees, businesses, and the general public be informed
of the hazards associated with illegal discharges and improper disposal of waste that cause
adverse water quality impacts. A component of the public education process is to use the
various media available to inform the public about illicit discharges and how to report
them. An important part of that process is to educate public employees, businesses, and the
general public concerning what an illicit discharge consists of, and not to use the storm
drainage system to dispose of any materials that are considered illicit if they are placed in
the storm drainage system. Therefore, a part of our public education effort in the third
permit year concentrated on informing the public that the storm drainage system is not
connected to the wastewater treatment plant. The right to inspect private property for
illicit discharge sources is a part of the Phase 11 Post -Construction Ordinance.
(G) Establish a public reporting mechanism.
This BMP requires that a public reporting mechanism for possible illicit discharges be
established. The reporting mechanism is in place. Possible illicit discharges can be reported
[us

to the Action Center in person, by telephone, electronically by e-mail, or electronically on the
City of Hickory's website. The existence of this system has been advertised in the past and
continues to be repeated periodically in City of Hickory publications for the public such as
the "Hickory City Services" booklet and the Snippets. These publications are available on
the website as well.
IL.LICiT DISCHARGE DETECTION AND ELIMINATION
COALS FOR FOURTH PERMIT YEAR
(A) Develop and implement an illicit discharge detection and elimination program.
This 13MP requires the development and implementation of an illicit discharge detection
and elimination program. The fourth permit year will be used to continue to develop a map
of the MS4, continue to develop a program for detecting and eliminating illicit discharges
to the MS4, as well as continue to develop outreach programs.
(13) Establish and maintain appropriate legal authorities.
This BMP requires the development and maintenance of adequate legal authorities to
prohibit illicit discharges and enforce the approved Illicit Discharge Detection and
Elimination Program. The illicit discharge ordinance is a part of the Phase 1I Post -
Construction Ordinance.
(C) Develop a Storm Sewer System Base Map.
This BMP requires the development of a map of the MS4 to identify outfall locations and
map storm water drainage system components. The mapping operation was started in the
first permit year, and continued in the third permit year. The mapping operation will
continue in the fourth permit year. The authority to map drainage system components on
private property is a part of the Phase 1I Post -Construction Ordinance. The City of
Hickory staff has developed a map that indicates all of the major streams and drainage
sub -basins within the limits of the City of Hickory and the ET.I.
(D) Implement illicit discharge detection procedures.
This 13MP requires the implementation of an inspection program to detect dry weather
flows at system outfalls. Establishing procedures for tracing the sources of illicit discharges
and for removing the sources are also requirements. Developing procedures for the
identification of priority areas likely to have illicit discharges is another. Continuing to
identify, locate, and update a map of the drainage system components on a priority basis in
accordance with the approved Illicit Discharge Program is another.
The fourth permit year activities will be a continuation of the third permit year. The plan
for detection and elimination of illicit discharges has three components. These will continue
to be used. The establishment of priority areas to conduct field inspections will be part of the
second permit year activities, after the authority to perform inspections on private property
by ordinance is developed. Dry weather flows during the field inspections, or complaints
generated by the public or City of Hickory employees, will be the first indicator of a possible
17

illicit discharge. Visual observations and testing will confirm whether or not the discharge is
illicit. The enforcement mechanism for elimination of illicit discharges is a part of the Phase
II Post -Construction Ordinance. The reporting mechanism is in place. Possible illicit
discharges can be reported to the Action Center in person, by telephone, electronically by e-
mail, or electronically on the City of Hickory's website.
(E) Conduct employee cross -training.
This BMP requires that training be conducted for city staff on detecting and reporting
illicit discharges. A training session for City of Hickory employees that work in the public
works and public utilities departments was conducted in the second permit year, by North
Carolina Cooperative Extension. This training will be followed up as necessary as the
program is developed.
(F) Provide public education.
This BMP requires that public employees, businesses, and the general public be informed
of the hazards associated with illegal discharges and improper disposal of waste that cause
adverse water quality impacts. City of Hickory employees attended a training session in
the second permit year, conducted by North Carolina Cooperative Extension. Education
for the general public and businesses will continue to be a part of the public education and
outreach effort in the fourth permit year.
(G) Establish a public reporting mechanism.
This BMP requires that a public reporting mechanism for possible illicit discharges be
established. The reporting mechanism is in place. Possible illicit discharges can be reported
to the Action Center in person, by telephone, electronically by e-mail, or electronically on the
City of Hickory's website. The existence of this system has been advertised in the past and
continues to be repeated periodically in City of Hickory publications for the public such as
the "Hickory City Services" booklet and the Snippets. These publications are available on
the website as well. Availability of this reporting mechanism will continue to be advertised in
the fourth permit year.
18

CONSTRUCTION SITE RUNOFF CONTROLS (PERMIT REQUIREMENTS)
1. Objectives for Construction Site Runoff Controls
(a) Reduce pollutants in storm water runoff from construction activities
disturbing one or more acres of land surface and those activities less than
one acre that are part of a larger common plan of development.
(b) Provide procedures for public input, sanctions to ensure compliance,
requirements for construction site operators to implement appropriate
erosion and sediment control practices, review of site plans which
incorporates consideration of potential water quality impacts, and
procedures for site inspection and enforcement of control measures.
(c) Establish requirements for construction site operators to control waste
such as discarded building materials, concrete truck washout, chemicals,
litter, and sanitary waste at the construction site that may cause adverse
impacts to water quality.
2. BMPs for Construction Site Runoff Controls
The permittee shall implement the following BMPs to meet the objectives of the
Construution Site Runoff Control Program and shall notify the Division prior to
modification of any goals.
13MP
Measurable Goals
VR
VR
3
4
(a) Implement a
Develop a regulatory mechanism and
X
X
program and establish
implement a program requiring erosion
a regulatory mechanism
and sediment controls at constructions sites
for erosion and
and providing for sanctions to ensure
sediment control
compliance.
(b) Develop
Require construction site operators to
X
X
requirements on
implement erosion and sediment control
construction site
BMPs and to control construction site
operators
wastes that may cause adverse water
quality impacts.
(c) Provide educational
New materials may be developed by the
X
X
and training materials
permittec, or the permittee may use
for construction site
materials adopted from other programs
operators
and adapted to the permittee's construction
runoff controls program.
(d) Institute plan
Review construction plans and establish
X
X
reviews
procedures that incorporate water quality
considerations in construction site plan
reviews.
101

BMP
Measurable Goals
YR
3
YR
4
(e) Establish public
Establish procedures for receipt and
X
X
information procedures
consideration of erosion and sedimentation
information submitted by the public.
Publicize the procedures and contact
information. The procedures must lead
directly to a site inspection or other timely
follow-up action.
(f) Establish inspection
Establish procedures for site inspection and
X
X
and enforcement
enforcement of control measure
procedures
requirements. The procedures should
include prioritizing areas of inspections
based on local criteria.
CONSTRUCTION SITE RUNOFF CONTROLS
ACCOMPLISHMENTS FOR THIRD PERMIT YEAR
(A) Implement a program and establish a regulatory mechanism for erosion and sediment
control.
This BMP requires the development of a regulatory mechanism and implementation of a
program requiring erosion and sediment controls at constructions sites and providing for
sanctions to ensure compliance. instead of originating a new program, the City of Hickory
chose to enter into an inter -local agreement with Catawba County, to utilize the local
Erosion and Sediment Control Program delegated by the Sediment Control Commission to
Catawba County effective July 1, 2005. This program is administered by the Catawba
County Utilities and Engineering Department. City of Hickory staff members will not
approve the plans for a project that requires an erosion control permit unless a copy of the
erosion control permit approval letter is submitted with the plans.
(B) Develop requirements on construction site operators.
This BMP requires the development of a program to ensure that construction site
operators implement erosion and sediment control measures and control construction
site wastes that may cause adverse water quality impacts. The program to ensure that
construction site operators implement erosion and sediment control measures is in
place. The requirement that construction site operators control construction site wastes
that may cause adverse water quality impacts, is covered by the General Permit
NCGO10000 for construction sites that disturb one or more acres of land, and thus
require an Erosion and Sedimentation Control Plan.
(C) Provide educational and training materials for construction site operators.
This BMP requires that educational and training materials for construction site
operators be developed or adapted from another source. Erosion control brochures
20

have been developed and distributed at professional contractor association meetings,
such as the local Professional Construction Estimators and Home Builders Association.
Erosion control brochures targeting single-family and other small construction sites are
available at the Catawba County Building Permit Centers. These brochures have been
handed out at events that Catawba County erosion control staff attended, in addition to
the ones at which they made presentations. In addition they have been mailed, along
with a letter, in response to potential erosion control violations at specific home
construction and other small construction sites. Catawba County erosion control staff
set up an information booth at the annual "Builders Fair," where over one hundred
fifty people attended.
(D) Institute plan reviews.
This BMP requires the review of construction plans and the establishment of procedures
that incorporate water quality considerations in construction site plan reviews. Catawba
County erosion control staff reviewed seventeen plans that were submitted during the third
permit year. When these plans are reviewed, and also during the construction process, the
Catawba County erosion control staff works closely with the NCDENR, DWQ on sites
where streams may be affected. City of Hickory staff members will not approve the plans
for a project that requires an erosion control permit unless a copy of the erosion control
permit approval letter is submitted with the plans.
(E) Establish public information procedures.
This IMP requires the establishment of procedures for receipt and consideration of
erosion and sedimentation information submitted by the public. The procedures must
lead directly to a site inspection or other timely follow-up action. Erosion control
complaints received at the City of Hickory are forwarded to the Engineering
Department. These complaints are then forwarded to the Catawba County erosion
control staff electronically by e-mail. The Catawba County erosion control staff
investigates the complaints and keeps a log.
The reporting mechanism is in place. Erosion control complaints can be reported to the
City of Hickory's Action Center in person, by telephone, electronically by e-mail, or
electronically on the City of Hickory's website. The existence of this system has been
advertised in the past and continues to be repeated periodically in City of Hickory
publications for the public such as the "Hickory City Services" booklet and the
Snippets.
The existence of the local erosion control program in Catawba County has been
advertised in the past. The Catawba County website at www.catawbacounth'ne.+4ov
contains a section specifically devoted to erosion and sediment control. Contact with
the erosion control staff can be made in person at the Government Center, by telephone
or fax, or electronically by e-mail.
21

(F) Establish inspection and enforcement procedures.
This BMP requires the establishment of procedures for site inspection and enforcement
of erosion control measure requirements. The procedures should include prioritizing
areas of inspections based on local criteria. The local erosion control staff for Catawba
County has been trained by the NCDENR, Land Quality Division personnel. They
continue to attend educational seminars by Land Quality and other organizations such
as the International Erosion Control Association to update their skills. Catawba
County erosion control staff are members of the International Erosion Control
Association, the Hickory and Catawba Valley Home Builders Association, and the
North Carolina Water Resources Association.
The program has passed an annual audit by NCDENR, Land Quality. The first
priority for inspections is local construction sites that are required to submit an erosion
control plan for approval prior to construction. Site inspections where the disturbed
area is less than an acre are complaint driven.
CONSTRUCTION SITE RUNOFF CONTROLS
GOALS FOR FOURTH PERMIT YEAR
(A) Implement a program and establish a regulatory mechanism for erosion and sediment
control.
This BMP requires the development of a regulatory mechanism and implementation of a
program requiring erosion and sediment controls at constructions sites and providing for
sanctions to ensure compliance. The City of Hickory chose to enter into an inter -local
agreement with Catawba County, to utilize the local Erosion and Sediment Control
Program delegated by the Sediment Control Commission to Catawba County effective
July 1, 2005. This program is administered by the Catawba County Utilities and
Engineering Department. The local erosion control staff for Catawba County has been
trained by the NCDENR, Land Quality Division personnel. The program has passed an
annual audit by NCDENR, Land Quality.
(B) Develop requirements on construction site operators.
This BMP requires the development of a program to ensure that construction site
operators implement erosion and sediment control measures and control construction
site wastes that may cause adverse water quality impacts. The program to ensure that
construction site operators implement erosion and sediment control measures is in
place. The requirement that construction site operators control construction site wastes
that may cause adverse water quality impacts, is covered by the General Permit
NCC010000 for construction sites that disturb one or more acres of land, and thus
require an Erosion and Sedimentation Control Plan.
(C) Provide educational and training materials for construction site operators.
This BMP requires that educational and training materials for construction site operators
be developed or adapted from another source. Erosion control brochures have been
22

developed and distributed. Additional training for construction professionals will be
developed and provided in the fourth permit year.
(D) Institute plan reviews.
This BMP requires the review of construction plans and the establishment of procedures
that incorporate water quality considerations in construction site plan reviews. This
program is in place. The local erosion control staff for Catawba County has been trained
by the NCDFNR, Land Quality Division personnel. The program has passed an annual
audit by NCDFNR, Land Quality.
(E) Establish public information procedures.
This BMP requires the establishment of procedures for receipt and consideration of
erosion and sedimentation information submitted by the public. The public information
procedures are in place. During the fourth permit year, the effectiveness of these
procedures will continue to be reviewed.
(F) Establish inspection and enforcement procedures.
This BMP requires the establishment of procedures for site inspection and enforcement of
erosion control measure requirements. These procedures are in place. The local erosion
control staff for Catawba County has been trained by the NCDFNR, Land Quality Division
personnel. The program has passed an annual audit by NCDFNR, Land Quality.
23

POST -CONSTRUCTION SITE RUNOFF CONTROLS (PERMIT REQUIREMENTS)
1. Objectives for Post -Construction Site Runoff Controls
(a) Manage storm water runoff from new development / redevelopment that
that drains to the MS4 and disturbs an acre or more of land surface,
including projects less than an acre that are part of a larger common plan
of development or sale.
(b) Provide a mechanism to require long term operation and maintenance of
BM Ps.
(c) Ensure controls are in place to minimize water quality impacts.
2. BMPs for Post -Construction Site Runoff Controls
The permittee's Storm water Management Ordinance and any subsequent amendments
and the additional BMPs below shall be implemented throughout the permittee's
jurisdictional area to meet the objectives of the Post -Construction Site Runoff Control
Program.
BMP
Measurable Goals
YR
YR
3
4
(a) Establish a Post
Develop and adopt by ordinance (or similar
X
X
Construction Storm
regulatory mechanism) in year 1-2, to
Water Management
address post -construction runoff controls
Program
for new development and redevelopment.
(b) Establish strategies
Provide a mechanism to require long-term
X
X
which include
operation and maintenance of structural
structural and non-
BMPs. Require annual inspection reports
structural BMPs
of permitted structural BMPs performed
appropriate for the
by a qualified professional.
MS4
(c) Establish a program
Control the sources of fecal coliform to the
X
X
to control the sources of
maximum extent practicable. Develop
fecal coliform to the
and implement an oversight program to
maximum extent
ensure proper operation and maintenance
practicable
of on -site wastewater treatment systems for
domestic wastewater. Municipalities must
coordinate this program with the county
health department.
24

POST -CONSTRUCTION SITE RUNOFF CONTROLS
ACCOMPLISHMENTS FOR TI-IIRD PERMIT YEAR
(A) Establish a Post Construction Storm Water Management Program.
This BMI' requires the development of an ordinance or similar regulatory mechanism
to address post -construction runoff controls for new development and redevelopment
by the end of the second permit year. The [)base I1 Post -Construction Ordinance was
developed in the second permit year and became effcctivc July 1, 2007.
(13) Establish strategies which include structural and non-structural BMPs appropriate
for the MS4.
This BMP requires that a mechanism be developed to require long-term operation and
maintenance of structural BMPs. The Phase I1 Post -Construction Ordinance was
developed in the second permit year and became effective July 1, 2007. The requirements
for long-term operation are a part of the ordinance. Annual inspections of permitted
structural BMI's are to be performed by a qualified professional. Inspection reports
must also be submitted.
City of Hickory staff attended training on September 17118, 2007 by Dr. Bill Hunt,
NCSU, BAE, to gain a better understanding of the annual inspection requirements for
BMPs. A Stormwater BMP Inspection and Maintenace Certification was achieved by
successfully completing the training and passing the written exam.
(C) Establish a program to control the sources of fecal coliform to the maximum extent
practicable.
This BMP requires that the sources of fecal coliform he controlled to the maximum
extent practicable. Also, the development and implementation of an oversight program
to ensure proper operation and maintenance of on -site wastewater treatment systems
for domestic wastewater is required. Municipalities must coordinate this program with
the county health department. City of Hickory staff participated in a meeting with a
staff member of the Catawwba County Public Health Department concerning on -site
wastewater treatment systems. The mechanism for reporting possible violations to the
health department was discussed at the meeting.
Pet waste stations have been installed in seven of our City parks. Two pet waste
stations were installed downtown in the Union Square area which is a large plaza in the
downtown shopping district.
POST -CONSTRUCTION SITE RUNOFF CONTROLS
GOALS FOR FOURTH PERMIT YEAR
(A) Establish a Post Construction Storm Water Management Program.
This BMP requires the development of an ordinance or similar regulatory mechanism
to address post -construction runoff controls for new development and redevelopment
25

by the end of the second permit year. The Phase II Post -Construction Ordinance was
developed in the second permit year and became effective July 1, 2007. The City of
Hickory requires storm water design plans for all development that changes the
characteristics of storm water runoff from a site. All new or redevelopment projects
that meet the criteria specified by NPUES Phase lI are required to employ engineered
storm water controls. The City of Hickory requires recorded operation and
maintenance agreements, along with the posting of financial assurance for the purpose
of maintenance, repairs, or reconstruction necessary for adequate performance of
storm water control structures.
An Administration Manual for the Phase 11 Post -Construction Ordinance is being
developed by City of Hickory staff. When the manual is complete a training session will
be held for local contractors, developers, designers, and others involved with the land
development process. This will further educate the public on the requirements of the
ordinance.
(B) Establish strategies which include structural and non-structural BMPs appropriate
for the MS4.
This BMP requires that a mechanism be developed to require long-term operation and
maintenance of structural BMPs. The Phase 11 Post -Construction Ordinance was
developed in the second permit year and became effective July 1, 2007. The requirements
for long-term operation are a part of the ordinance. Annual inspections of permitted
structural BMPs are to be performed by a qualified professional. Inspection reports
must also be submitted.
City of Hickory staff have attended the training and passed the written exam for
Stormwater 13MP Inspection and Maintenance Cerification.
(C) Establish a program to control the sources of fecal coliform to the maximum extent
practicable.
This BMP requires that the sources of fecal coliform be controlled to the maximum
extent practicable. Also, the development and implementation of an oversight program
to ensure proper operation and maintenance of on -site wastewater treatment systems
for domestic wastewater is required. City of Hickory staff participated in a meeting
with a staff member of the Catawba County Public Health Department concerning on -
site wastewater treatment systems. The mechanism for reporting possible violations to
the health department was discussed at the meeting.
K'l

POLLUTION PREVENTION AND GOOD HOUSEKEEPING FOR MUNICIPAL
OPERATIONS (PERMIT REQUIREMENTS)
1. Objective for Pollution Prevention and Good Housekeeping for Municipal
Operations
Prevent or reduce storm water pollution from municipal operations.
2. BMPs for the Pollution Prevention and Good Housekeeping for
Municipal Operations
The permittee shall implement the following BMPs to meet the objectives of the
Pollution Prevention and Good Housekeeping Program and shall notify the Division
prior to modification of any goals.
BM I"
Measurable Goals
YR
YR
3
4
(a) Develop an
Develop an operation and maintenance
X
X
operation and
program that has the ultimate goal of
maintenance program
preventing or reducing pollutant runoff
from municipal operations.
(b) Inspection and
Develop an inventory of all facilities and
X
X
evaluation of facilities,
operations owned and operated by the
operations, and the
permittee with the potential for generating
MS4 system and
polluted storm water runoff, including the
associated structural
MS4 system and associated structural
BMPs
HMI's. Inspect potential sources of polluted
runoff, the storm water controls, and
conveyance systems. Evaluate the sources,
document deficiencies, plan corrective
actions, and document the accomplishment
of corrective actions.
(c) Conduct staff
Conduct staff training specific for pollution
X
X
training
prevention and good housekeeping
procedures.
(d) Review of
Conduct annual review of the industrial
X
X
municipality owned or
activities with a Phase 1 NPDES storm
operated regulated
water permit owned and operated by the
industrial activities
permittee. Review the following aspects: the
Storm water Pollution Prevention Plan
where one is required, the timeliness of any
monitoring reports required by the Phase I
permit, and the results of inspections and
subsequent follow-up actions at the
facilities.
27

POLLUTION PRZEVENTION AND GO011 HOUSEKEEPING
ACCOMPLISHMENTS FOR THIRD PERMIT YEAR
(A) Develop an operation and maintenance program.
This BMP requires the development of an operation and maintenance program that has
the ultimate goal of preventing or reducing pollutant runoff from municipal operations.
The program that we developed still contains the essential elements proposed in our
SWMP submitted with our permit application. Training programs for public services
employees regarding pollution prevention and good housekeeping are an essential part
of the program. The utilization of covered storage for vehicles and inside storage for
bulk materials also reduces storm water pollution. Utilizing the recycling program
reduces the possible floatables in the storm drainage system. Street sweeping and other
measures to clean the streets and parking lots reduce storm water pollution. The
reduction of the use of chemicals such as pesticides and herbicides also reduces the
potential for storm water pollution.
All of the facilities with industrial permits have storm water pollution prevention plans
in place. The covered storage of vehicles is utilized to current capacity. Bulk storage
areas for salt and sand are covered to reduce storm water pollution. The recycling
program continues to he promoted and utilized. Street sweeping operations are
performed up to five days each week. Litter pickups are conducted in conjunction with
rights -of -way mowing. Community service litter pick ups are conducted weekly with
"volunteers" as mandated by court decisions. City of Hickory vehicles and personnel
collect the litter that is picked up and bagged in conjunction with these activities.
Herbicide and pesticide usage at city facilities has been reduced, for the most part, to
just the high visibility locations such as the police station, library, and city hall. Storm
drainage system inspections, clean out, and repairs are an ongoing process.
A tracking mechanism for all storm water activities was has been developed. Tracking
of expenditures related to the storm water drainage system will be tracked by using the
task codes for work activities. An enterprise fund was developed to track the total
expenditures.
(B) Inspection and evaluation of facilities, operations, and the MS4 system and
associated structural BMPs.
This BMP requires the development of an inventory of all facilities and operations
owned and operated by the permittee with the potential for generating polluted storm
water runoff, including the MS4 system and associated structural BMPs. Another
requirement is to inspect potential sources of polluted runoff, the storm water controls,
and conveyance systems. An evaluation of the sources, documentation of deficiencies,
planning for corrective actions, and documentation of the accomplishment of corrective
actions is also required.
The mapping/inventory of the MS4 continued in the third permit year. Inspections of
the storm drainage structures will be conducted in conjunction with the second phase of
28

the MS4 mapping process. Inspections were conducted at the facilities where industrial
permits are required, in conjunction with the development of the storm water pollution
prevention plans. Documentation of corrective actions taken will be accomplished
using the existing work order system.
Four city facilities and two school sites have been reviewed for the purpose of
determining the feasibility of retrofitting the sites with RMPs. North Carolina
Cooperative Extension and Soil Conservation Service personnel assisted City of
Hickory staff with the site evaluations.
(C) Conduct staff training.
This IMP requires that staff training specifically for pollution prevention and good
housekeeping procedures be conducted. Training has been conducted for public service
employees. A training guide was written for employees. Supervisors of the various
departments were trained in response to environmental emergencies such as hazardous
material spills and reportable quantities.
North Carolina Cooperative Extension trained thirty-five City of Hickory employees in
Erosion and Sediment Control on February 5, 2008. The goal was to train public services
and public utilities supervisors and crew leaders in the proper use of erosion control
devices and methods.
(D) Review of municipality owned or operated regulated industrial activities.
This IMP requires that an annual review of the industrial activities with a Phase I
NPDES storm water permit owned and operated by the permittee be conducted. The
following aspects shall be reviewed: the Storm water Pollution Prevention Plan where
one is required, the timeliness of any monitoring reports required by the Phase
permit, and the results of inspections and subsequent follow-up actions at the facilities.
Inspections have been conducted and the storm water pollution prevention plans have been
reviewed. Monitoring has been conducted as required by NPDES Phase 11 regulations.
Actions have been taken to reduce storm water pollution as required by the storm water
pollution prevention plans.
POLLUTION PREVENTION AND GOOD HOUSEKEEPING
GOALS FOR FOURTH PERMIT YEAR
(A) Develop an operation and maintenance program.
This IMP requires the development of an operation and maintenance program that has
the ultimate goal of preventing or reducing pollutant runoff from municipal operations.
The program that we developed still contains the essential elements proposed in our
SWMP submitted with our permit application. During the fourth permit year, City of
Hickory staff will continue to work toward improving the operation and maintenance
program by building upon the progress generated in the third permit year. We will
29

also continue to research potential improvements to the operation and maintenance
program that will reduce storm water pollution.
(B) Inspection and evaluation of facilities, operations, and the MS4 system and
associated structural BMPs.
This BMP requires the development of an inventory of all facilities and operations
owned and operated by the permittee with the potential for generating polluted storm
water runoff, including the MS4 system and associated structural BMPs. Another
requirement is to inspect potential sources of polluted runoff, the storm water controls,
and conveyance systems. An evaluation of the sources, documentation of deficiencies,
planning for corrective actions, and documentation of the accomplishment of corrective
actions is also required.
The mapping/inventory of the MS4 will continue in the fourth permit year. Inspections
of the storm drainage structures will be conducted in conjunction with the second phase
of the MS4 mapping process. Inspections will be conducted at the facilities where
industrial permits are required, in accordance with the storm water pollution
prevention plans. Documentation of corrective actions taken will be accomplished
using the existing work order system.
(C) Conduct staff training.
This BMP requires that staff training specifically for pollution prevention and good
housekeeping procedures be conducted. North Carolina Cooperative Extension trained
thirty-five City of Hickory employees in erosion and sediment control on February 5, 2008.
Follow-up training will be conducted as necessary. Training will also be conducted as
necessary for City of Hickory employees in conjunction with the review and updating of
storm water pollution prevention plans.
(D) Review of municipality owned or operated regulated industrial activities.
This BMP requires that an annual review of the industrial activities with a Phase I
NPDES storm water permit owned and operated by the permittee be conducted. The
following aspects shall be reviewed: the Storm water Pollution Prevention Plan where
one is required, the timeliness of any monitoring reports required by the Phase I
permit, and the results of inspections and subsequent follow-up actions at the facilities.
Inspections will be conducted and the storm water pollution prevention plans will be
reviewed and updated as necessary. Monitoring will be conducted as required by NPDES
Phase 11 regulations. Actions will be taken to reduce storm water pollution as required by
the storm water pollution prevention plans.
DATA AND FINANCIAL EXPENDITURES
A tracking mechanism for all storm water activities was researched and developed.
Tracking of expenditures related to the storm water drainage system will be tracked by
30

using the task codes for work activities. An enterprise fund was developed to track the
total expenditures.
JEWELL Engineering Consultants was contracted with to provide input on the
development of the NPDES Phase II storm water program as well as the overall storm
water program. The total financial commitment to fund JEWELL's consulting work could
total more than $157,000.
JEWELL Engineering will provide professional engineering and consulting services to
perform the research, planning, education, and coordination necessary to manage the
process that the SWAC will follow to develop the future storm water program. The
purpose of the SWAC is to look at future needs, potential levels of service for the storm
water program, and funding methods while also taking into account the regulatory
requirements of NPDES Phase 11. The SWAC is also a requirement of NPDES Phase
IL The SWAC held its first meeting in December of 2007 and will meet over a period of
up to twelve months to develop their recommendations to City Council. JEWELL will
facilitate the SWAC and update a project website.
The main issues and the corresponding decisions to be made as a result of the SWAC
recommendations will be the level of service for the future storm water program, and
how to equitably fund that level of service. The SWAC will also provide advisory level
feedback and advice on key policy issues concerning the extent and level of service for
the future storm water program. An enhanced storm water program would help
protect and improve storm water quality and the quality of life in the City of Hickory.
31

RE: Request for Extension of Deadline for Annual Report for City of ...
.L
Subject: RE: Request for Extension of Deadline for Annual Report for City of Hickory's NPDES Phase
11 Permit NCS00426
From: "Terry Watts" <[e-mail]>
Date: Wed, 27 Aug 2008 13:48:55 -0400
To: "Mike Randall" <Mike.Randal [e-mail]>
Thank you.
-----Original Message -----
From: Mike Randall [mailto:[e-mail]]
Sent: Wednesday, August 27, 2008 12:50 PM
To: Terry Watts
Subject: Re: Request for Extension of Deadline for Annual Report for
City of Hickory's NPDES Phase II Permit NCS00426
Your request for an extension to complete the City of Hickory's annual
SWM Report for Permit NCS000426 has been approved.
Mike Randall
DWQ Stormwater Permitting Unit.
Terry Watts wrote:
Mike,
I have been working on completing the City of Hickory's annual report
for our NPDES Phase II Permit NCS000426. I would like to request an
extension of our deadline from August 31st to September 12th.
We will submit the report and cover letter to you electronically you
by e-mail. The original cover letter will be sent by LISPS.
If you have any questions, please give me a call at 828 261-2232.
Terry L. Watts
Engineering Department
City of Hickory
1 of 1 8/27/2009 1:50 PM

I(ID
k4kWhere Business and Pleasure Grow Togelher
Office of the City Manager
September 5, 2007
Mr. Mike Randall
Department of F-Avironment and Natural Resources
Division of Water Quality
Stormwater Permitting Unit
1617 Mail Service Center
Raleigh, North Carolina 27699-1617
Dear Mr. Randall:
City of Hickory
Post Officc Box 398
Hickory, N.C. 28603
Plione: [phone]
Fax: [phone]
Email: [e-mail]
'Phis letter is to docurent that the City of Hickory's Second Annual Report for Permit NCS 000426 was
submitted to you electronically at your e-mail address: mike.randall(Z�ncmail.net
The following certification is made as required in the reporting and record keeping section ofthe permit:
"I certify, under penalty of law, that this document and all attachments were prepared under my direction
or supervision in accordance with a system designed to assure that qualified personnel properly gather and
evaluate the information submitted. Based on my inquiry of the person or persons who manage the system,
or those persons directly responsible for gathering the information, the information submitted is, to the best
of my knowledge and belief, true, accurate, and complete. I am aware that there are significant penalties
for submitting false information, including the possibility of fines and imprisonment for knowing
violations."
ll you have any questions, please contact either Terry L. Watts or Brendon Pritchard ofthe City of
Hickory's Engineering Department at 828 323-7416,
Sincerely,
M ick W. Berry
City Manager
C: Chuck Hansen
Brendon Pritchard
Terry L. Watts
GREATER
HICKORY_
METRO

CITY OF HICKORY
SECOND ANNUAL REPORT FOR PERMIT NCS 000426
Intrnrinetinn
A proposed storm water management program (SWMP) was developed and submitted
March 10, 2003 with the City of Hickory's National Pollutant Discharge Elimination
System (NPDES) Phase Il permit application for the municipal separate storm sewer
system (MS4). Permit Number NCS 000426 was issued to the City of Hickory by the
North Carolina Department of Environment and Natural Resources (NCDENR) under
authority of the North Carolina Environmental Management Commission and the
Federal Water Pollution Control Act. The permit was effective July 1, 2005, and allows
the discharge of storm water from the MS4 under the NPDES regulations to the various
receiving waters and their tributaries within the Catawba River basin in accordance
with the provisions of the permit.
Section A, the Program Implementation section of the permit, requires that the SWMP
be implemented and managed such that the discharge of pollutants from the MS4 is
reduced to the maximum extent practicable. Implementation of the plan is expected
with emphasis given to priority areas and to management measures and programs that
are most effective and efficient at varying stages of the plan's implementation.
Purpose
Part III, the Program Assessment section of the permit requires that the SWMP be
reviewed and updated on an annual basis. The Program Assessment section also
requires that a report be submitted to NCDENR on an annual basis to document the
previous permit year's activities from July I to June 30. The stated purpose of this
report is a detailed description of the status of implementation of the SWMP.
Report Format
The format of the body of the report uses the six minimum measures, (1) Public Education
and Outreach, (2) Public Involvement and Participation, (3) Illicit Discharge Detection and
Elimination, (4) Construction Site Runoff Controls, (5) Post -Construction Site Runoff
Controls, and (6) Pollution Prevention and Good Housekeeping for Municipal Operations,
to report on the progress for the past year's activities, as well as the planned program for
the next permit year. The information that follows is the second annual report for Permit
Number NCS 000426.
Each of the six minimum measures of the permit is listed in detail below using the actual
permit provisions. Following each of the six minimum measures, the accomplishments
for the measure for the second permit year are discussed, as well as the goals for the
measure for the third permit year.
A discussion of data and financial expenditures concludes the body of the report.

PUBLIC EDUCATION AND OUTREACH (PERMIT REQUIREMENTS)
1. Objectives for Public Education and Outreach
(a) Distribute educational materials to the community.
(b) Conduct public outreach activities.
(c) Raise public awareness on the causes and impacts of storm water
pollution.
(d) Inform the public on steps they can take to reduce or prevent storm
water pollution.
2. BMPs for Public Education and Outreach
The permittee shall implement the following BMPs to meet the objectives of the
Public Education and Outreach Program and shall notify the Division prior to
modification of any goals.
BMP
Measurable Goals
YR
YR
2
3
(a) Establish a Public
Develop a public education program and
X
X
Education and
implement within 1.2 months of the permit
Outreach Program
issue date. Document efforts to reach the
majority of the general public.
(b) Informational Web
Develop and maintain internet web site.
X
X
Site
Post newsletter articles on storm water,
information on water quality, storm water
projects and activities, and ways to contact
storm water management program staff.
(c) Public education
Develop general storm water educational
X
X
materials for schools,
material to appropriate target groups as
homeowners, and/or
likely to have a significant storm water
businesses
impact. Instead of developing its own
materials, the permittee may rely on state -
supplied Public Education and Outreach
materials, as available, when implementing
its own program.
(d) Public education
Distribute written educational material to a
X
X
material dissemination
broad public audience. Possibilities
include, but are not limited to utility
mailouts and at special events.
2

PUBLIC EDUCATION AND OUTREACH
ACCOMPLISHMENTS FOR SECOND PERMIT YEAR
(A) Establish a public education and outreach program.
The program that we developed still contains the essential elements proposed in our
SWMP submitted with our permit application. The BMPs listed in the SWMP were a
quarterly newspaper column, information on the City of Hickory's websitc, distribute
information to the general public, conduct public presentations, develop or acquire
educational materials for city schools, develop a business outreach program, and
purchase marked storm drain castings.
The second year of the permit was spent working toward improving our public
education and outreach program. The programs for public education and outreach by
other cities were reviewed, as well as materials developed by the United States
Environmental Protection Agency (EPA) and NCDENR. Various printed and video
materials were obtained that will be used in the public education and outreach
program. Several seminars were attended by City of Hickory staff members during the
year. Also, several internet presentations by the EPA were viewed by City of hickory
staff members during the year.
A map was developed of the five major creek basins in the City of Hickory during the
second permit year. Information signs were designed by the Engineering Department
and fabricated and installed by the Traffic Services Department. A total of twenty-four
signs were installed on major streets containing the message that motorists are entering
a specific creek basin. The signs are green and white information signs with a fish
symbol being prominent on the sign.
Pet waste stations have been installed in seven of our City parks. Two pet waste
stations were installed downtown in the Union Square area which is a large plaza in the
downtown shopping district.
News articles were printed in the local newspapers concerning the twice annual litter
sweep that the City of Hickory participates in. This is done in conjunction with the
North Carolina Department of Transportation. This was also publicized using the City
of Hickory's utility bill insert publication, "City Snippets." This two -page publication
is included in the City of Hickory's utility bills each month, and reaches a total of
eighteen thousand twenty-three billing addresses within the City of Hickory and the
extra -territorial jurisdiction (ETJ). News articles and the Snippets were also used to
publicize the twice annual Household Hazardous Waste (HHW) drop off events that are
held in conjunction with Catawba County. The Snippets is also available on the City of
Hickory's websitc.
City of Hickory staff members worked with the Western Piedmont Council of
Governments (WPCOG) to form the Phase iI Storm Water Working Group (SWWG).
The first meeting was held in June of 2006. This group consists of staff members of the
local governments in Alexander, Burke, Caldwell, and Catawba counties. The purpose
of this group is to work together toward meeting Phase I1 public education and

involvement requirements, the common development of ordinances, and other matters
related to storm water management. Meetings are held monthly at the WPCOG.
City of Hickory staff members are also members of the Upper Catawba County
Conservation Forum (UCVCF) which is sponsored by the Reese Institute for the
Conservation of Natural Resources at Lenoir -Rhyne College (LRC). The UCVCF was
formed in August of 2006 to develop a consensus -based partnership approach for the
community to encourage conservation and enhancement of the region's natural
resources. The UCVCF has attracted a membership base composed of representatives
of businesses, government agencies, interest organizations, and citizens that meet in a
collaborative forum. Meetings are held quarterly at LRC.
City of Hickory staff members also participate in the Catawba River Study Committee
(CRSC) meetings and activities. The CRSC is a long standing group that is made up of
representatives from local governments, businesses, and nonprofit organizations from
Alexander, Burke, Caldwell, and Catawba counties. The CRSC serves as an advisory
group on issues related to water quality, water safety and recreation, and land use
within the upper Catawba River basin. Meetings are held monthly at the WPCOG.
The SWWG, UCVCF, and CRSC groups are another avenue for public education and
outreach. These groups are comprised of diverse individuals that represent local
governments, businesses, interest organizations, and citizens.
The Snippets has also been used to notify the public that City of Hickory staff members
are available to make presentations for schools, civic groups, businesses, or other
organizations regarding storm water pollution prevention. This has resulted in
presentations this past year to groups totaling two hundred forty-six citizens.
Presentations were made at Clyde Campbell Elementary School, the Kiwanis Club,
Saint Andrews Church, and the Kenworth Neighborhood Association. An appearance
by two City of Hickory staff members on local WHKY radio for a one hour talk show
on storm water pollution prevention also resulted from those notices in the Snippets.
Presentations on the future storm water program were made at a City of Hickory staff
workshop and a public meeting by JEWELL Engineering. One result of the public
meeting on the future storm water program for the City of Hickory was fifty-three
surveys being completed and returned by citizens.
City of Hickory staff made a presentation to the City Council and the audience at the
Council meeting when the Phase II Post Construction ordinance was adopted. City of
Hickory staff also made a presentation to the Planning Commission and the audience at
a Commission meeting on the Phase II program and the Post -Construction Ordinance.
(B) Develop an informational website.
This BMP requires the development and maintenance of an internet website. The City
of Hickory's website is available at www.hickorygov.com. Very prominent on the home
page is the message that a request can be made for service or a problem can be reported
or a question submitted to the Action Center. This can be done electronically by a
4

service request, electronically by e-mail, in person at City Hall, or by the telephone
number that is posted. Each question or problem that is submitted to the Action Center
is assigned to a specific staff person to investigate and answer. That person has the
responsibility to close out the action item in the Action Center system electronically.
The storm water portion of the website currently contains the Phase 11 Post -
Construction Ordinance and the Snippets articles related to storm water, the litter
sweep, the household hazardous waste drop off events, and the problems that grease
build-ups in the sanitary sewer system can cause for the environment.
(C) Develop public education materials for schools, homeowners, and/or businesses.
This BMP requires the development of general storm water educational material to
appropriate target groups likely to have a significant storm water impact. Various
educational materials were obtained from the EPA, NCDENR, NC Cooperative
Extension, and other organizations. The themes of these materials range from limiting
the use of fertilizers and pesticides, washing vehicles in the yard instead of the
driveway, picking up pet waste, recycling household hazardous waste, recycling motor
oil, constructing rain gardens, to various other topics for the local homeowners.
'Themes of materials for businesses mainly target increased awareness of the
environmental impacts of various business actions. These materials were used in the
development of eleven monthly storm water related articles in the Snippets.
City of Hickory staff met with Hickory Public Schools' staff this past year in order to
work toward establishing an environmental education partnership. 'The school system
teaches water science in the $`h grade curriculum and earth science in the 91h grade
curriculum. Meetings were held with the curriculum director, and a presentation was
made to the school principals at one of their monthly meetings. They are in agreement
that water quality education in schools will benefit the environment. The educational
materials for schools are readily available from various sources such as the Office of
Environmental Education and _www.nestormwater.orfor inclusion into the school
curricula.
(D) Public education material dissemination.
This BMP requires that written educational materials be distributed to a broad public
audience. The Snippets was the main means of distributing written educational
materials this past year. This two -page publication is included in the City of Hickory's
utility bills each month, and reaches a total of eighteen thousand twenty-three billing
addresses within the City of Hickory and the extra -territorial ,jurisdiction (ETJ). A
series of eleven monthly articles specifically dedicated to storm water were published in
the Snippets. We also published information on the necessity and effectiveness of
recycling, which keeps materials out of the general environment that can become
floatables in the storm drain system and streams. We also published information on the
litter sweep campaign that encourages people to pick up litter on their property and the
street rights -of -way. Information regarding the two HHW drop off events was also
published in the Snippets. Participation in the HHW drop off events has increased with
each event. Keeping cooking grease out of the sanitary sewer system because of the
problems that it can cause was the subject of another article in the Snippets.
5

The declining circulation of the area newspapers makes the dissemination of written
information more difficult. However, we used this medium to reach the public with
press releases and news articles. The City of Hickory's Public Information Officer was
able to get information published about recycling, the litter sweep, and the 1-I11W
events. Other press releases and news articles focused on public meetings, the Phase II
Post -Construction Ordinance, and private property drainage issues.
City of Hickory staff developed materials to hand out with building permit applications
to explain watershed and other storm water regulations. We also have erosion control
brochures targeting single-family home and other small construction sites available at
the Catawba County Building Permit Centers. In addition the brochures were mailed
along with a letter, in response to potential erosion control violations at specific
construction sites. Erosion control brochures were distributed at all meetings that the
Catawba County erosion control staff attended. The Catawba County erosion control
staff attended meetings of the Hickory and Catawba Valley Home Builders Association
to better inform single-family homebuilders of their responsibilities in regards to
erosion control. An information booth was set up at the annual "Builders Fair" where
over one hundred people attended. The Catawba County erosion control staff made a
presentation to the Hickory Professional Construction Estimators Association to inform
the members of the responsibilities of anyone disturbing the earth during construction
activities.
City of Hickory staff participated in the Riverfest Festival on September 16 at a City of
Hickory park on Lake Hickory. The primary focus of this annual event is learning how
the Catawba River is the center of our ecosystem. Various educational exhibits were on
display by groups such as the City of Hickory Engineering Department, Catawba
Science Center, NC Cooperative Extension Service, Wildlife Resources Commission,
Catawba Valley Heritage Alliance, Lake Hickory Covekeepers, and the Reese Institute
for the Conservation of Natural Resources. The City Engineering displays and
handouts targeted storm water pollution and specific actions that the public could take
to reduce storm water pollution. The focus of this event made it practical to have
handouts and display materials concerning the prevention of storm water pollution.
Over three hundred citizens participated in the event.
City of Hickory staff, as a part of the SWWG, held a "Stormwater 101" event to
familiarize the various stakeholders throughout the unifour area with the requirements
of Phase II post construction. This event was held as a result of discussions at SWWG
meetings about how we could better inform the business community that is directly
involved in land development of the Phase II requirements. The audience consisted of
realtors, designers, developers, contractors, local government staff, and citizens. The
total attendance was seventy-nine, including the SWWG members. Mike Randall,
NCDENR, DWQ made a presentation at the event.
E

PUBLIC EDUCATION AND OUTREACH
GOALS FOR THIRD PERMIT YEAR
(A) Establish a public education and outreach program.
The BMI's listed in the SWMP were a quarterly newspaper column, information on the
City of Hickory's website, distribute information to the general public, conduct public
presentations, develop or acquire educational materials for city schools, develop a
business outreach program, and purchase marked storm drain castings.
City of Hickory staff will continue to work toward improving the public education and
outreach program by building upon the progress in these areas generated in the second
permit year. The Snippets will continue to be a major part of the public education and
outreach program since it reaches eighteen thousand twenty-three addresses each
month within the City and the ET.1. The effort will be increased to publish newspaper
columns and articles about the prevention of storm water pollution. Public education
presentations to groups will be conducted as the interest is generated through the
Snippets and other means. The program that we are developing with the public schools
will he discussed in Section (C) below. Public education efforts through groups such as
the SWWG, UCVCF, and CRSC will continue. A targeted business education program
will be developed. The purchase and installation of storm drain markers was delayed
until the third permit year. Marked storm drain castings will continue to be purchased
for new and replacement applications.
A transit transfer station project will be starting in the third permit year. The current
plans are to install best management practices (BMPs) such as a rain garden, tree wells.
and rain barrels depending upon the final project budget. These measures are not
required for this site by current Phase 11 regulations. The concept of a demonstration
site for BMPs was incorporated in the initial planning of the project. A representative
from the Carolinas Ready Mixed Concrete Association supplied information and made
a presentation concerning pervious concrete for the project. We have been working
with a local ready -mixed concrete supply company, but currently there are no qualified
installers for pervious concrete in this area.
(13) Develop an informational website.
This BMP requires the development and maintenance of an internet website. The
storm water section of the City of Hickory's website will continue to be developed and
improved in the third permit year. The amount of information on the website will be
increased.
(C) Develop public education materials for schools, homeowners, and/or businesses.
This 13MP requires the development of general storm water educational material to
target appropriate groups likely to have a significant storm water impact. The harmful
effect of pet wastes was the subject of one Snippets article. A pet waste brochure will he
developed in the third permit year for distribution at veterinarian's offices. Materials
that target local restaurants to clean out grease traps regularly to keep the grease out of
7

the sanitary sewer system will be developed in the third permit year.' This will help
prevent grease blocks and the resulting backups that can potentially overflow manholes
and pollute storm water runoff. City of Hickory staff has developed a handout for the
general public with an explanation of the various responsibilities regarding storm
drainage and the appropriate contact agencies. Additional materials may be developed
as the staff time is available.
City of Hickory staff, with the help of Western Piedmont Council of Government staff
has been working with the Curriculum Director for the Hickory Public Schools to
introduce water quality into the 81h grade water science and the 9"' grade earth science
curricula. On August 21", training sessions were held with science teachers from the
Hickory Public Schools to introduce them to the Project Wet and It'.v Our Winter
programs of instruction. This effort will continue during the third permit year.
(D) Public education material dissemination.
This BMP requires that written educational materials be distributed to a broad public
audience. The City of Hickory staff will continue to work through the SWWG, UCVCF,
and CRSC to promote public education on storm water pollution prevention. The
Snippets will continue to be a major part of the public education and outreach program
since it reaches eighteen thousand twenty-three addresses each month within the City
and the ETJ. It is an excellent means of distributing written materials to the public.
Events where it is practical to display materials and have handouts concerning the
prevention of storm water pollution will continue to be used to disseminate information
to the public. The focus of these events and festivals must be such that discussions can
be held with the public. Meetings with school officials and teachers this next year will
he a priority in order to distribute materials and make presentations to the appropriate
school groups.
The declining circulation of the area newspapers makes the dissemination of written
information more difficult. However, we also plan to use this medium to reach the
public with news articles and columns with the assistance of the City of Hickory's
Public Information Officer.
NCDENR developed television and radio public service announcements concerning
preventing storm water pollution. If local media can be convinced to air these as public
service announcements, they will be used to educate the public. Contact information
for City of Hickory staff can be used in these announcements to promote storm water
pollution prevention. The City of Hickory's Public Information Officer will be utilized
in this effort. The various materials that have been developed by such organizations as
NCDENR will be used in the appropriate media and settings to work toward public
education and outreach.
Catawba County erosion control staff will continue to work within the construction
industry, to make presentations and distribute educational materials, to inform those
within this industry of the responsibilities for erosion control when the land is disturbed
during construction.
8

PUBLIC INVOLVEMENT AND PARTICIPATION PERMIT RIF UIREMENTS
1. Objectives for Public Involvement and Participation
(a) Provide opportunities for the public, including major economic and
ethnic groups, to participate in program development and
implementation.
(b) Comply with applicable state and local public notice requirements.
2. BMI's for Public Involvement and Participation
The permittee shall implement the following BMPs to meet the objectives of the
Public Involvement and Participation Program and shall notify the Division prior to
modification of any goals.
BMP
Measurable Goals
YR
YR
2
3
(a) Administer a Public
Develop and implement a Public
X
X
Involvement Program
Involvement and Participation Program.
(b) Allow the public an
Conduct at least one public meeting to
opportunity to review
allow the public an opportunity to review
and comment on the
and comment on the storm water Plan.
storm water Plan
(c) Organize a
Organize and implement a volunteer storm
X
X
volunteer community
water related program designed to promote
involvement program
ongoing citizen participation.
(d) Establish a Citizens'
Develop a citizens' group(s) for input on
X
X
Croup(s)
storm water issues and the storm water
program.
i
PUBLIC INVOLVEMENT AND PARTICIPATION
ACCOMPLISHMENTS FOR SECOND PERMIT YEAR
(A) Administer a Public Involvement Program.
This BMP requires the development and implementation of a public involvement and
participation program. The program that we developed still contains the essential elements
proposed in our SWMP submitted with our permit application. The BMPs listed in the
SWMP were to conduct public meetings in conjunction with City Council meetings,
develop citizen advisory groups as necessary, develop outreach programs for public
involvement, and revise ordinances to require storm drain castings that display the
message that the drainage structure drains to streams.
I

Public meetings were held to receive comments on the storm water program as discussed
below in Section (B). The citizen advisory group will be discussed in Section (D). Outreach
programs will be discussed in Section (C). The Manual of Practice used by the City of
Hickory to designate engineering standards was revised to include the requirement that
storm drain castings display the message that the drainage structure drains to streams.
(13) Allow the public an opportunity to review and comment on the storm water Plan.
This BMP requires that at least one public meeting be conducted to allow the public an
opportunity to review and comment on the storm water Plan. A public meeting was
held on January 3, 2006. A presentation was made to the City Council and the public
concerning water quality and NPDES Phase II storm water regulations. The public
was allowed to submit questions which resulted in a twenty-eight page document being
generated to answer them.
A second public meeting was held on .January 23, 2007 for public education and
involvement for citizens concerning NPDES Phase II and the storm water program.
JEWELL Engineering made a presentation on the existing municipal storm water
services provided by the City of Hickory and the potential needs for future storm water
services. A question and answer session followed the presentation with members of
City of Hickory staff taking questions from the audience about the storm water
program. The Mayor, three City Council members, and one Catawba County
Commission member were in attendance. A Citizen Survey was distributed at the
meeting to use as a preliminary gauge of the citizens' understanding and perception of
storm water quality and quantity problems and issues in the City of Hickory. The
survey was also used as a preliminary gauge of probable needs for future storm water
services based on the citizens' experiences. Fifty-three surveys were returned.
A public hearing was held in conjunction with the May 15, 2007 City Council Meeting
to allow the public to comment on the Phase II Post -Construction Ordinance. The
proposed ordinance was posted on the City of Hickory's website prior to the meeting.
In the week prior to the City Council Meeting, a public workshop was held with
City Council to review the ordinance in depth and answer any questions.
(C) Organize a volunteer community involvement program.
This BMP requires that a program be developed to organize, implement, and promote
ongoing citizen participation. One strategy that has been used is the involvement of
City of Hickory staff in the Lake Hickory WaterWatch and the Lake Hickory
Covekeepers groups. These groups were formed in response to water quality issues
concerning the lake. They are strictly volunteer groups in the local community.
Involvement of City of Hickory staff in the Riverfest festival also helped to educate
citizens and increase their involvement in promoting the need to take action to help
reduce storm water pollution. The involvement of citizens in activities such as the twice
annual litter sweep campaign and the twice annual HHW drop off events has been
promoted by local new stories and the Snippets utility bill insert. Since the citizen
participation in these events has increased, the community is becoming more involved,
lut

and the promotion method used for these events has been successful. Another program
that has been successfully promoted using essentially the same method has been the
recycling program. Participation and involvement in this program by citizens has been
another example of public involvement. We will continue to research ways to involve
the community in general, as well as business and professional groups.
(D) Establish a Citizens' Group(s).
This IMP requires the development of a group of citizens for input on the storm water
program. The decision was made to develop a Storm Water Advisory Committee
(SWAC) in the third permit year. This will be discussed below in Section (D) of the
goals for the third permit year.
PUBLIC INVOLVEMENT AND PARTICIPATION
COALS FOR THIRD PERMIT YEAR
(A) Administer a Public Involvement Program.
This 13MP requires the development and implementation of a public involvement and
participation program. The SWAC will be one means of public involvement in the
third permit year. City of Hickory staff will continue to work toward improving the
public involvement and participation program by building upon the progress in these
areas generated in the second permit year.
(13) Allow the public an opportunity to review and comment on the storm water Plan.
This 13MP requires that at least one public meeting be conducted to allow the public an
opportunity to review and comment on the storm water Plan. The City of Hickory has
held two public meetings and one public hearing to gain input from the public
regarding the storm water program. Additional public meetings may he held in the
future.
(C) Organize a volunteer community involvement program.
This BMP requires that a program be developed to organize, implement, and promote
ongoing citizen participation. Continued involvement in festivals and public events
targeted to the environment will help to educate citizens and promote their involvement
in reducing storm water pollution. Presentations to school, civic, and business groups
will also promote citizen involvement. Participation in the twice annual litter sweep
campaign and the twice annual HHW events will continue to be promoted. The
recycling program will also continue to be promoted. The litter sweep event, the HHW
event, and the recycling program have all shown increased citizen involvement. We will
continue to research ways to increase the involvement of the community in general in
the third permit year.

(U) Establish a Citizens' C,roup(s).
This 13MP requires the development of a group of citizens for input on the storm water
program in the second permit year. After working with groups of citizens such as the
Lake Hickory WaterWatch and the Lake Hickory Covekeepers, the need for a group
composed of a broader representation of the community as a whole will be needed for
the storm water advisory group.
A SWAC will be formed in the third permit year that is representative of the varied
community interests. Working with JEWELL Engineering as the facilitator, the
SWAC will review and discuss a range of municipal storm water services including the
Phase Il program. The recommendations regarding the extent and level of services
from the SWAC will be presented to City Council for final action.
12

ILLICIT DISCHARGE DETECTION AND ELIMINATION (PERMIT
REQUIREMENTS)
Objectives for Illicit Discharge Detection and Elimination
(a) Detect and eliminate illicit discharges, including spills and illegal
dumping.
(b) Address significant contributors of pollutants to the MS4. The permittee
may require specific controls for a category of discharges, or prohibit
that discharge completely, if one or more of these categories of sources
are identified as a significant contributor of pollutants to the storm sewer
system.
(c) Implement appropriate enforcement procedures and actions.
(d) Develop a storm sewer system map showing all outfalls and waters
receiving discharges.
(c) Inform employees, businesses, and the general public of hazards
associated with illegal discharges and improper disposal of waste.
2. BMI's for Illicit Discharge Detection and Elimination
The permittee shall implement the following BMPs to meet the objectives of the
Illicit Discharge Detection and Elimination Program and shall notify the Division
prior to modification of any goals.
13MP
Measurable Goals
YR
YR
2
3
(a) Develop/Implement
Develop and implement an Illicit Discharge
X
X
Illicit Discharge
Detection and Elimination Program. Include
Detection and
provisions for program assessment and
Elimination Program
evaluation.
(b) Establish and
Establish and maintain adequate legal
X
X
maintain appropriate
authorities to prohibit illicit discharges and
legal authorities
enforce the approved Illicit Discharge
Detection and Elimination Program.
(c) Develop a Storm
Identify outfall locations and map stormwater
X
X
Sewer System Base
drainage system components. At a minimum,
Map
mapping components includes outfalls,
drainage areas, and receiving streams.
(d) Implement illicit
Implement inspection program to detect dry
X
discharge detection
weather flows at system outfalls. Establish
procedures
procedures for tracing the sources of illicit
discharges and for removing the sources.
Develop procedures for identification of
priority areas likely to have illicit discharges.
Continue to identify, locate, and update map
of drainage system components on a priority
basis per approved Illicit Discharge Program.
13

BMP
Measurable Goals
YR
YR
2
3
(c) Conduct employee
Conduct training for city staff on detecting
X
X
cross -training
and reporting illicit discharges.
(f) Provide public
Inform public employees, businesses, and
X
X
education
the general public of hazards associated
with illegal discharges and improper
disposal of waste that cause adverse water
quality impacts.
(g) Establish a public
Establish and publicize a reporting
X
X
reporting mechanism
mechanism for the public to report illicit
discharges.
ILLICIT DISCHARGE DETECTION AND ELIMINATION
ACCOMPLISHMENTS FOR SECOND PERMIT YEAR
(A) Develop and implement an illicit discharge detection and elimination program.
This BMP requires the development and implementation of an illicit discharge detection
and elimination program. The program that we developed still contains the essential
elements proposed in our SWMP submitted with our permit application. The BMPs listed
in the SWMP were to develop a map of the MS4, develop a program for detecting and
eliminating illicit discharges to the MS4, modify existing ordinances to prohibit illicit
discharges, authorize inspections, and require the elimination of the source discharge, as
well as develop outreach programs.
(B) Establish and maintain appropriate legal authorities.
This BMP requires the development and maintenance of adequate legal authorities to
prohibit illicit discharges and enforce the approved Illicit Discharge Detection and
Elimination Program. The illicit discharge ordinance was developed and included in the
Phase I1 Post -Construction Ordinance that became effective July 1, 2007.
(C) Develop a Storm Sewer System Base Map.
This BMP requires the development of a map of the MS4 to identify outfall locations and
map storm water drainage system components. At a minimum, the mapping must include
the components of outfalls, drainage areas, and receiving streams. The mapping operation
was started in the first permit year, and continued to take place in the second permit year.
Approximately seventy-five percent of the area within the street rights -of —way of the City
of Hickory have been mapped to date. Six thousand sixty-four points corresponding to
drainage structures and pipe culverts within the street rights -of -way have been mapped
using GPSIGIS technology. The authority to map drainage system components on private
property is a part of the Phase 11 Post -Construction Ordinance. The City of Hickory staff
14

has developed a map that indicates all of the major streams and drainage sub -basins within
the limits of the City of Hickory and the ETJ.
(D) Implement illicit discharge detection procedures.
"Phis BMP requires the implementation of an inspection program to detect dry weather
flows at system outfalls. Establishing procedures for tracing the sources of illicit discharges
and for removing the sources is also a requirement. Developing procedures for the
identification of priority areas likely to have illicit discharges is another. Continuing to
identify, locate, and update a map of the drainage system components on a priority basis in
accordance with the approved Illicit Discharge Program is another.
The plan for detection and elimination of illicit discharges has three components. The
initial mapping operation is the first component. Field inspections, which will be
coordinated with the mapping operation are the second component. The source
identification and elimination operation will be the third component. The authority to
perform inspections on private property is a part of the Phase II Post -Construction
Ordinance. Dry weather flows during the field inspections, or complaints generated by the
public or City of Hickory employees, will be the first indicator of a possible illicit discharge.
Visual observations and testing will confirm whether or not the discharge is illicit. The
enforcement mechanism for elimination of illicit discharges is a part of the Phase II Post -
Construction Ordinance. The reporting mechanism is in place. Possible illicit discharges
can be reported to the Action Center in person, by telephone, electronically by e-mail, or
electronically on the City of Hickory's websitc.
(E) Conduct employee cross -training.
This BMP requires that training be conducted for city staff on detecting and reporting
illicit discharges. North Carolina Cooperative Extension trained thirty-four City of
Hickory staff members in Illicit Discharges and Good Housekeeping on September 14,
2006. An additional twenty staff members from other local municipal governments
participated in the training.
(F) Provide public education.
This BMP requires that public employees, businesses, and the general public be informed
of the hazards associated with illegal discharges and improper disposal of waste that cause
adverse water quality impacts. A component of the public education process is to use the
various media available to inform the public about illicit discharges and how to report
them. An important part of that process is to educate public employees, businesses, and the
general public concerning what an illicit discharge consists of, and not to use the storm
drainage system to dispose of any materials that are considered illicit if they are placed in
the storm drainage system. Therefore, a part of our public education effort in the second
permit year concentrated on informing the public that the storm drainage system is not
connected to the wastewater treatment plant. The right to inspect private property for
illicit discharge sources is a part of the Phase II Post -Construction Ordinance.
15

(G) Establish a public reporting mechanism.
This BMP requires that a public reporting mechanism for possible illicit discharges be
established. The reporting mechanism is in place. Possible illicit discharges can be reported
to the Action Center in person, by telephone, electronically by e-mail, or electronically on the
City of Hickory's website. The existence of this system has been advertised in the past and
continues to be repeated periodically in City of Hickory publications for the public such as
the "Hickory City Services" booklet and the Snippets. These publications are available on
the website as well.
ILLICIT DISCHARGE DETECTION AND ELIMINATION
GOALS FOR THIRD PERMIT YEAR
(A) Develop and implement an illicit discharge detection and elimination program.
This BMP requires the development and implementation of an illicit discharge detection
and elimination program. The third permit year will be used to build upon the second year
and continue to develop a map of the MS4, continue to develop a program for detecting
and eliminating illicit discharges to the MS4, as well as continue to develop outreach
programs.
(B) Establish and maintain appropriate legal authorities.
This BMP requires the development and maintenance of adequate legal authorities to
prohibit illicit discharges and enforce the approved Illicit Discharge Detection and
Elimination Program. The illicit discharge ordinance is a part of the Phase Il Post -
Construction Ordinance.
(C) Develop a Storm Sewer System Base Map.
This BMP requires the development of a map of the MS4 to identify outfall locations and
map storm water drainage system components. The mapping operation was started in the
first permit year, and continued in the second permit year. Approximately seventy-five
percent of the area within the street rights -of —way of the City of Hickory have been
mapped to date. The mapping operation will continue in the third permit year. The
authority to map drainage system components on private property is a part of the Phase Il
Post -Construction Ordinance. The City of Hickory staff has developed a map that.
indicates all of the major streams and drainage sub -basins within the limits of the City of
Hickory and the ETJ.
(D) Implement illicit discharge detection procedures.
This BMP requires the implementation of an inspection program to detect dry weather
flows at system outfalls. Establishing procedures for tracing the sources of illicit discharges
and for removing the sources are also requirements. Developing procedures for the
identification of priority areas likely to have illicit discharges is another. Continuing to
identify, locate, and update a map of the drainage system components on a priority basis in
accordance with the approved Illicit Discharge Program is another.
16

The third permit year activities will be a continuation of the second permit year. The plan
for detection and elimination of illicit discharges has three components. 'These will continue
to be used. The establishment of priority areas to conduct fidd inspections will be part of the
second permit year activities, after the authority to perform inspections on private property
by ordinance is developed. Dry weather flows during the field inspections, or complaints
generated by the public or City of Hickory employees, will be the first indicator of a possible
illicit discharge. Visual observations and testing will confirm whether or not the discharge is
illicit. The enforcement mechanism for elimination of illicit discharges is a part of the Phase
I1 Post -Construction Ordinance. The reporting mechanism is in place. Possible illicit
discharges can be reported to the Action Center in person, by telephone, electronically by c-
mail, or electronically on the City of Hickory's website.
(E) Conduct employee cross -training.
This 13MP requires that training be conducted for city staff on detecting and reporting
illicit discharges. A training session for City of Hickory employees that work in the public
works and public utilities departments was conducted on September 14, 2006, by North
Carolina Cooperative Extension. This training will be followed up as necessary as the
program is developed.
(F) Provide public education.
This BMP requires that public employees, businesses, and the general public be informed
of the hazards associated with illegal discharges and improper disposal of waste that cause
adverse water duality impacts.' City of Hickory employees attended a training session on
September 14, 2006, conducted by North Carolina Cooperative Extension. Education for
the general public and businesses will continue to be a part of the public education and
outreach effort in the third permit year.
(C) Establish a public reporting mechanism.
This BMP requires that a public reporting mechanism for possible illicit discharges be
established. The reporting mechanism is in place. Possible illicit discharges can be reported
to the Action Center in person, by telephone, electronically by e-mail, or electronically on the
City of Hickory's website. The existence of this system has been advertised in the past and
continues to be repeated periodically in City of Hickory publications for the public such as
the "Hickory City Services" booklet and the Snippets. These publications arc available on
the website as well. Availability of this reporting mechanism will continue to be advertised in
the third permit year.
17

CONSTRUCTION SITE RUNOFF CONTROLS (PERMIT REQUIREMENTS)
Objectives for Construction Site Runoff Controls
(a) Reduce pollutants in storm water runoff from construction activities
disturbing one or more acres of land surface and those activities less than
one acre that are part of a larger common plan of development.
(b) Provide procedures for public input, sanctions to ensure compliance,
requirements for construction site operators to implement appropriate
erosion and sediment control practices, review of site plans which
incorporates consideration of potential water quality impacts, and
procedures for site inspection and enforcement of control measures.
(c) Establish requirements for construction site operators to control waste
such as discarded building materials, concrete truck washout, chemicals,
litter, and sanitary waste at the construction site that may cause adverse
impacts to water quality.
2. BMPs for Construction Site Runoff Controls
The permittee shall implement the following BMPs to meet the objectives of the
Constrcution Site Runoff Control Program and shall notify the Division prior to
modification of any goals.
BMP
Measurable Goals
YR
YR
2
3
(a) Implement a
Develop a regulatory mechanism and
X
X
program and establish
implement a program requiring erosion
a regulatory mechanism
and sediment controls at constructions sites
for erosion and
and providing for sanctions to ensure
sediment control
compliance.
(b) Develop
Require construction site operators to
X
X
requirements on
implement erosion and sediment control
construction site
BMPs and to control construction site
operators
wastes that may cause adverse water
quality impacts.
(c) Provide educational
New materials may be developed by the
X
X
and training materials
permittee, or the permittee may use
for construction site
materials adopted from other programs
operators
and adapted to the permittee's construction
runoff controls program.
(d) Institute plan
Review construction plans and establish
X
X
reviews
procedures that incorporate water quality
considerations in construction site plan
reviews.
am

BMP
Measurable Goals
YR
2
YR
3
(c) Establish public
Establish procedures for receipt and
X
X
information procedures
consideration of erosion and sedimentation
information submitted by the public.
Publicize the procedures and contact
information. The procedures must lead
directly to a site inspection or other timely
follow-up action.
(f) Establish inspection
Establish procedures for site inspection and
X
X
and enforcement
enforcement of control measure
procedures
requirements. The procedures should
include prioritizing areas of inspections
based on local criteria.
CONSTRUCTION SITE RUNOFF CONTROLS
ACCOMPLISHMENTS FOR SECOND PERMIT YEAR
(A) Implement a program and establish a regulatory mechanism for erosion and sediment
control.
This BM1' requires the development of a regulator), mechanism and implementation of a
program requiring; erosion and sediment controls at constructions sites and providing for
sanctions to ensure compliance. Instead of originating a new program, the City of Hickory
chose to enter into an inter -local agreement with Catawba County, to utilize the local
Erosion and Sediment Control Program delegated by the Sediment Control Commission to
Catawba County effective .July 1, 2005. This program is administered by the Catawba
County Utilities and Engineering Department. City of Hickory staff members will not
approve the plans for a project that requires an erosion control permit unless a copy of the
erosion control permit approval letter is submitted with the plans.
(13) Develop requirements on construction site operators.
This BMP requires the development of a program to ensure that construction site
operators implement erosion and sediment control measures and control construction
site wastes that may cause adverse water quality impacts. The program to ensure that
construction site operators implement erosion and sediment control measures is in
place. The requirement that construction site operators control construction site wastes
that may cause adverse water quality impacts, is covered by the General Permit
NCG010000 for construction sites that disturb one or more acres of land, and thus
require an Erosion and Sedimentation Control Plan.
(C) Provide educational and training materials for construction site operators.
This BMP requires that educational and training materials for construction site
operators be developed or adapted from another source. Erosion control brochures
9]

have been developed and distributed at professional contractor association meetings,
such as the local Professional Construction Estimators and Home Builders Association.
Erosion control brochures targeting single-family and other small construction sites are
available at the Catawba County Building Permit Centers. These brochures have been
handed out at events that Catawba County erosion control staff attended, in addition to
the ones at which they made presentations. In addition they have been mailed, along
with a letter, in response to potential erosion control violations at specific home
construction and other small construction sites. Catawba County erosion control staff
set up an information booth at the annual "Builders Fair."
(D) Institute plan reviews.
This BMP requires the review of construction plans and the establishment of procedures
that incorporate water quality considerations in construction site plan reviews. Catawba
County erosion control staff reviewed thirty plans that were submitted during the second
permit year. When these plans are reviewed, and also during the construction process, the
Catawba County erosion control staff works closely with the NCDENR, DWQ on sites
where streams may be affected. City of Hickory staff members will not approve the plans
for a project that requires an erosion control permit unless a copy of the erosion control
permit approval letter is submitted with the plans.
(E) Establish public information procedures.
This BMP requires the establishment of procedures for receipt and consideration of
erosion and sedimentation information submitted by the public. The procedures must
lead directly to a site inspection or other timely follow-up action. Erosion control
complaints received at the City of Hickory are forwarded to the Engineering
Department. These complaints are then forwarded to the Catawba County erosion
control staff electronically by e-mail. The Catawba County erosion control staff
investigates the complaints and keeps a log.
The reporting mechanism is in place. Erosion control complaints can he reported to the
City of Hickory's Action Center in person, by telephone, electronically by e-mail, or
electronically on the City of Hickory's website. The existence of this system has been
advertised in the past and continues to be repeated periodically in City of Hickory
publications for the public such as the "Hickory City Services" booklet and the
Snippets.
The existence of the local erosion control program in Catawba County has been
advertised in the past. The Catawba County website at www.catawbacountync.gov
contains a section specifically devoted to erosion and sediment control. Contact with
the erosion control staff can be made in person at the Government Center, by telephone
or fax, or electronically by e-mail.
(F) Establish inspection and enforcement procedures.
This BMP requires the establishment of procedures for site inspection and enforcement
of erosion control measure requirements. The procedures should include prioritizing
20

areas of inspections based on local criteria. The local erosion control staff for Catawba
County has been trained by the NCDENR, Land Quality Division personnel. They
continue to attend educational seminars by Land Quality and others to update their
skills. Catawba County erosion control staff are members of the International Erosion
Control Association, the Hickory and Catawba Valley Home Builders Association, and
the North Carolina Water Resources Association.
The program has passed an audit by NCDENR, Land Quality. The first priority for
inspections is local construction sites that are required to submit an erosion control
plan for approval prior to construction. Site inspections where the disturbed area is
less than an acre arc complaint driven.
CONSTRUCTION SITE RUNOFF CONTROLS
GOALS FOR THIRD PERMIT YEAR
(A) Implement a program and establish a regulatory mechanism for erosion and sediment
control.
This BMP requires the development of a regulatory mechanism and implementation of a
program requiring erosion and sediment controls at constructions sites and providing for
sanctions to ensure compliance. The City of Hickory chose to enter into an inter -local
agreement with Catawba County, to utilize the local Erosion and Sediment Control
Program delegated by the Sediment Control Commission to Catawba County effective
.July 1, 2005. This program is administered by the Catawba County Utilities and
Engineering Department. The local erosion control staff for Catawba County has been
trained by the NCDENR, Land Quality Division personnel. The program has passed an
audit by NCDENR, Land Quality.
(13) Develop requirements on construction site operators.
This BMP requires the development of a program to ensure that construction site
operators implement erosion and sediment control measures and control construction
site wastes that may cause adverse water quality impacts. The program to ensure that
construction site operators implement erosion and sediment control measures is in
place. The requirement that construction site operators control construction site wastes
that may cause adverse water quality impacts, is covered by the General Permit
NCG010000 for construction sites that disturb one or more acres of land, and thus
require an Erosion and Sedimentation Control Plan.
(C) Provide educational and training materials for construction site operators.
This IMP requires that educational and training materials for construction site operators
be developed or adapted from another source. Erosion control brochures have been
developed and distributed. Additional training for construction professionals will be
developed and provided in the third permit year.
21

(D) Institute plan reviews.
This BMP requires the review of construction plans and the establishment of procedures
that incorporate water quality considerations in construction site plan reviews. This
program is in place. The local erosion control staff for Catawba County has been trained
by the NCDENR, Land Quality Division personnel. The program has passed an audit by
NCDENR, Land Quality.
(E) Establish public information procedures.
This BMP requires the establishment of procedures for receipt and consideration of
erosion and sedimentation information submitted by the public. The public information
procedures are in place. During the third permit year, the effectiveness of these
procedures will continue to be reviewed.
(F) Establish inspection and enforcement procedures.
This BMP requires the establishment of procedures for site inspection and enforcement of
erosion control measure requirements. These procedures are in place. The local erosion
control staff for Catawba County has been trained by the NCDENR, Land Quality Division
personnel. The program has passed an audit by NCDENR, Land Quality.
22

POST-CONS'1'12ucTiON SITE RUNOFF CONTROLS (PERMIT REQUIREMENTS)
Objectives for Post -Construction Site Runoff Controls
(a) Manage storm water runoff from new development 1 redevelopment that
that drains to the MS4 and disturbs an acre or more of land surface,
including projects less than an acre that are part of a larger common plan
of development or sale.
(b) Provide a mechanism to require long term operation and maintenance of
13M Ps.
(c) Ensure controls are in place to minimize water quality impacts.
2. BMI's for Post -Construction Site Runoff Controls
The permittee's Storm water Management Ordinance and any subsequent amendments
and the additional BMPs below shall be implemented throughout the permittec's
jurisdictional area to meet the objectives of the Post -Construction Site Runoff Control
Program.
BM
Measurable Goals
YR
YR
2
3
(a) Establish a Post
Develop and adopt by ordinance (or similar
X
X
Construction Storm
regulatory mechanism) in year 1-2, to
Water Management
address post -construction runoff controls
Program
for new development and redevelopment.
(b) Establish strategies
Provide a mechanism to require long-term
X
X
which include
operation and maintenance of structural
structural and non-
BM1's. Require annual inspection reports
structural BMPs
of permitted structural BMPs performed
appropriate for the
by a qualified professional.
MS4
(c) Establish a program
Control the sources of fecal coliform to the
X
X
to control the sources of
maximum extent practicable. Develop
fecal coliform to the
and implement an oversight program to
maximum extent
ensure proper operation and maintenance
practicable
of on -site wastewater treatment systems for
domestic wastewater. Municipalities must
coordinate this program with the county
health department.
23

POST -CONSTRUCTION SITE RUNOFF CONTROLS
ACCOMPLISHMENTS FOR SECOND PERMIT YEAR
(A) Establish a Post Construction Storm Water Management Program.
This BMP requires the development of an ordinance or similar regulatory mechanism
to address post -construction runoff controls for new development and redevelopment
by the end of the second permit year. The Phase II Post -Construction Ordinance was
developed in the second permit year and became effective July 1, 2007.
(B) Establish strategies which include structural and non-structural BMI's appropriate
for the MS4.
This BMP requires that a mechanism be developed to require long-term operation and
maintenance of structural BMPs. The Phase II Post -Construction Ordinance was
developed in the second permit year and became effective July 1, 2007. The requirements
for long-term operation are a part of the ordinance. Annual inspections of permitted
structural BMPs are to be performed by a qualified professional. Inspection reports
must also be submitted.
(C) Establish a program to control the sources of fecal coliform to the maximum extent
practicable.
This BMP requires that the sources of fecal coliform be controlled to the maximum
extent practicable. Also, the development and implementation of an oversight program
to ensure proper operation and maintenance of on -site wastewater treatment systems
for domestic wastewater is required. Municipalities must coordinate this program with
the county health department. City of Hickory staff members participated in a meeting
of the SWWG at the WPCOG where Mike Cash, Catawba County Public Health
Department made a presentation on on -site wastewater treatment systems. The
mechanism for reporting possible violations to the health department was discussed at
the meeting.
Pet waste stations have been installed in seven of our City parks. Two pet waste
stations were installed downtown in the Union Square area which is a large plaza in the
downtown shopping district.
POST -CONSTRUCTION SITE RUNOFF CONTROLS
GOALS FOR THIRD PERMIT YEAR
(A) Establish a Post Construction Storm Water Management Program.
This BMP requires the development of an ordinance or similar regulatory mechanism
to address post -construction runoff controls for new development and redevelopment
by the end of the second permit year. The Phase II Post -Construction Ordinance was
developed in the second permit year and became effective July 1, 2007. The City of
Hickory requires storm water design plans for all development that changes the
characteristics of storm water runoff from a site. All new or redevelopment projects
24

that meet the criteria specified by NPDES Phase 11 are required to employ engineered
storm water controls. The City of Hickory requires recorded operation and
maintenance agreements, along with the posting of financial assurance for the purpose
of maintenance, repairs, or reconstruction necessary for adequate performance of
storm water control structures.
(13) Establish strategies which include structural and non-structural BMI's appropriate
for the MS4.
This BMP requires that a mechanism be developed to require long-term operation and
maintenance of structural BMPs. The Phase 11 Post -Construction Ordinance was
developed in the second permit year and became effective July 1, 2007. The requirements
for long-term operation are a part of the ordinance. Annual inspections of permitted
structural BMPs are to be performed by a qualified professional. Inspection reports
must also be submitted.
City of Hickory staff members will attend training on September 171h and 18"' by NCSU,
BAE, to gain a better understanding of the annual inspection requirements for BMPs.
(C) Establish a program to control the sources of fecal coliform to the maximum extent
practicable.
This BMP requires that the sources of fecal coliform be controlled to the maximum
extent practicable. Also, the development and implementation of an oversight program
to ensure proper operation and maintenance of on -site wastewater treatment systems
for domestic wastewater is required. City of Hickory staff members participated in a
meeting of the SWWG at the WPCOG where Mike Cash, Catawba County Public
Health Department made a presentation on on -site wastewater treatment systems. The
mechanism for reporting possible violations to the health department was discussed at
the meeting.
25

POLLUTION PREVENTION AND GOOD HOUSEKEEPING FOR MUNICIPAL
OPERATIONS (PERMIT REOUIREMENTS)
1. Objective for Pollution Prevention and Good Housekeeping for Municipal
Operations
Prevent or reduce storm water pollution from municipal operations.
2. BMPs for the Pollution Prevention and Good Housekeeping; for
Municipal Operations
The permittee shall implement the following BMPs to meet the objectives of the
Pollution Prevention and Good Housekeeping Program and shall notify the Division
prior to modification of any goals.
BMP
Measurable Goals
YR
YR
2
3
(a) Develop an
Develop an operation and maintenance
X
X
operation and
program that has the ultimate goal of
maintenance program
preventing or reducing pollutant runoff
from municipal operations.
(b) Inspection and
Develop an inventory of all facilities and
X
X
evaluation of facilities,
operations owned and operated by the
operations, and the
permittee with the potential for generating
MS4 system and
polluted storm water runoff, including the
associated structural
MS4 system and associated structural
BMPs
BMPs. Inspect potential sources of polluted
runoff, the storm water controls, and
conveyance systems. Evaluate the sources,
document deficiencies, plan corrective
actions, and document the accomplishment
of corrective actions.
(c) Conduct staff
Conduct staff training specific for pollution
X
X
training
prevention and good housekeeping
procedures.
(d) Review of
Conduct annual review of the industrial
X
X
municipality owned or
activities with a Phase I NPDES storm
operated regulated
water permit owned and operated by the
industrial activities
permittee. Review the following aspects: the
Storm water Pollution Prevention Plan
where one is required, the timeliness of any
monitoring reports required by the Phase I
permit, and the results of inspections and
subsequent follow-up actions at the
facilities.
26

POLLUTION I'll EVENTION AND GOOD HOUSEKEEPING
ACCOMPLISHMENTS FOR SECOND PERMIT YEAR
(A) Develop an operation and maintenance program.
This BMP requires the development of an operation and maintenance program that has
the ultimate goal of preventing or reducing pollutant runoff from municipal operations.
The program that we developed still contains the essential elements proposed in our
SWMP submitted with our permit application. Training programs for public services
employees regarding pollution prevention and good housekeeping are an essential part
of the program. The utilization of covered storage for vehicles and inside storage for
bulk materials also reduces storm water pollution. Utilizing the recycling program
reduces the possible floatables in the storm drainage system. Street sweeping and other
measures to clean the streets and parking lots reduce storm water pollution. The
reduction of the use of chemicals such as pesticides and herbicides also reduces the
potential for storm water pollution.
All of the facilities with industrial permits have storm water pollution prevention plans
in place. The covered storage of vehicles is utilized to current capacity. Bulk storage
areas for salt and sand are covered to reduce storm water pollution. The recycling
program continues to be promoted and utilized. Street sweeping operations are
performed up to five days each week. Litter pickups are conducted in conjunction with
rights -of -way mowing. Community service litter pick ups are conducted weekly with
"volunteers" as mandated by court decisions. City of Hickory vehicles and personnel
collect the litter that is picked up and bagged in conjunction with these activities.
Herbicide and pesticide usage at city facilities has been reduced, for the most part, to
,just the high visibility locations such as the police station, library, and city hall. Storm
drainage system inspections, clean out, and repairs are an ongoing process.
A tracking mechanism for all storm water activities was researched and developed.
"Tracking of expenditures related to the storm water drainage system will be tracked by
using the task codes for work activities. An enterprise fund was developed to track the
total expenditures.
(B) Inspection and evaluation of facilities, operations, and the MS4 system and
associated structural BMPs.
This BMP requires the development of an inventory of all facilities and operations
owned and operated by the permittee with the potential for generating polluted storm
water runoff, including the MS4 system and associated structural BMPs. Another
requirement is to inspect potential sources of polluted runoff, the storm water controls,
and conveyance systems. An evaluation of the sources, documentation of deficiencies,
planning for corrective actions, and documentation of the accomplishment of corrective
actions is also required.
The mapping/inventory of the MS4 continued in the second permit year. Inspections of
the storm drainage structures will be conducted in conjunction with the second phase of
27

the MS4 mapping process. Inspections were conducted at the facilities where industrial
permits are required, in conjunction with the development of the storm water pollution
prevention plans. Documentation of corrective actions taken will be accomplished
using the existing work order system.
Four. city facilities and two school sites were selected for review for the purpose of
determining the feasibility of retrofitting the sites with BMPs. North Carolina
Cooperative Extension and Soil Conservation Service personnel assisted City of
Hickory staff with the site evaluations.
(C) Conduct staff training.
This BMP requires that staff training specifically for pollution prevention and good
housekeeping procedures be conducted. Training has been conducted for public service
employees. A training guide was written for employees. Supervisors of the various
departments were trained in response to environmental emergencies such as hazardous
material spills and reportable quantities.
North Carolina Cooperative Extension trained thirty-four City of Hickory employees in
Illicit Discharges and Good Housekeeping on September 14, 2006.
(D) Review of municipality owned or operated regulated industrial activities.
This BMP requires that an annual review of the industrial activities with a Phase I
NPDES storm water permit owned and operated by the permittee be conducted. The
following aspects shall be reviewed: the Storm water Pollution Prevention Plan where
one is required, the timeliness of any monitoring reports required by the Phase I
permit, and the results of inspections and subsequent follow-up actions at the facilities.
Inspections have been conducted and the storm water pollution prevention plans have been
reviewed. Monitoring has been conducted as required by NPDES Phase lI regulations.
Actions have been taken to reduce storm water pollution as required by the storm water
pollution prevention plans.
POLLUTION PREVENTION AND GOOD HOUSEKEEPING
GOALS FOR THIRD PERMIT YEAR
(A) Develop an operation and maintenance program.
This BMP requires the development of an operation and maintenance program that has
the ultimate goal of preventing or reducing pollutant runoff from municipal operations.
The program that we developed still contains the essential elements proposed in our
SWMP submitted with our permit application. During the third permit year, City of
Hickory staff will continue to work toward improving the operation and maintenance
program by building upon the progress generated in the second permit year. We will
also continue to research potential improvements to the operation and maintenance
program that will reduce storm water pollution.
28

(B) Inspection and evaluation of facilities, operations, and the MS4 system and
associated structural BMPs.
This I3MP requires the development of an inventory of all facilities and operations
owned and operated by the permittee with the potential for generating polluted storm
water runoff, including the MS4 system and associated structural BMPs. Another
requirement is to inspect potential sources of polluted runoff, the storm water controls,
and conveyance systems. An evaluation of the sources, documentation of deficiencies,
planning for corrective actions, and documentation of the accomplishment of corrective
actions is also required.
The mapping/inventory of the MS4 will continue in the third permit year. Inspections
of the storm drainage structures will be conducted in conjunction with the second phase
of the MS4 mapping process. Inspections will be conducted at the facilities where
industrial permits are required, in accordance with the storm water pollution
prevention plans. Documentation of corrective actions taken will be accomplished
using the existing work order system.
Further evaluation of the four city facilities and the two school sites for the feasibility of
BMP retrofits will take place in the third permit year with the assistance of Dr. Bill
Hunt, NCSU, BAE.
(C) Conduct staff training.
This BMP requires that staff training specifically for pollution prevention and good
housekeeping procedures be conducted. North Carolina Cooperative Extension trained
thirty-four City of Hickory employees in Illicit Discharges and Good Housekeeping on
September 14, 2006. Follow-up training will be conducted as necessary. Training will also
be conducted as necessary for City of Hickory employees in conjunction with the review
and updating of storm water pollution prevention plans.
The availability of erosion control training for City of Hickory employees will be
researched in the third permit year. The goal is to train public services and public utilities
supervisors and crew leaders in the proper use of erosion control devices and methods in
the third permit year.
(D) Review of municipality owned or operated regulated industrial activities.
This BMP requires that an annual review of the industrial activities with a Phase 1
NPDES storm water permit owned and operated by the permittee be conducted. The
following aspects shall be reviewed: the Storm water Pollution Prevention Plan where
one is required, the timeliness of any monitoring reports required by the Phase
permit, and the results of inspections and subsequent follow-up actions at the facilities.
Inspections will be conducted and the storm water pollution prevention plans will be
reviewed and updated as necessary. Monitoring will be conducted as required by NPDES
Phase I1 regulations. Actions will be taken to reduce storm water pollution as required by
the storm water pollution prevention plans.
29

DATA AND FINANCIAL EXPENDITURES
A tracking mechanism for all storm water activities was researched and developed.
Tracking of expenditures related to the storm water drainage system will be tracked by
using the task codes for work activities. An enterprise fund was developed to track the
total expenditures.
JEWELL Engineering Consultants was contracted with to provide input on the
development of the NPDES Phase 1I. storm water program as well as the overall storm
water program. An initial report was made to City Council on July 12, 2007. The total
financial commitment to fund JEWELL's consulting work could total more than $157,000.
JEWELL Engineering will provide professional engineering and consulting services to
perform the research, planning, education, and coordination necessary to manage the
process that the SWAC will follow to develop the future storm water program. The
purpose of the SWAC is to look at future needs, potential levels of service for the storm
water program, and funding methods while also taking into account the regulatory
requirements of NPDES Phase U. The SWAC is also a requirement of NPDES Phase
I1. The SWAC will meet over a period of up to twelve months to develop their
recommendations to City Council. JEWELL will facilitate the SWAC and develop and
update a project website.
The main issues and the corresponding decisions to be made as a result of the SWAC
recommendations will be the level of service for the future storm water program, and
how to equitably fund that level of service. The SWAC will also provide advisory level
feedback and advice on key policy issues concerning the extent and level of service for
the future storm water program. An enhanced storm water program would help
protect and improve storm water quality and the quality of life in the City of Hickory.
30

NCDENR
North Carolina Department of Environment and Natural Resources
Division of Water Quality
Michael F. Easley, Governor William G. Ross, Jr., Secretary
Alan W. Klimek, P.E., Director
March 29, 2007
Mike Berry, City Manager
City of Hickory
Post Office Box 389
Hickory, North Carolina 28603
Dear Mr. Berry:
4"�c�
Subject: Permit No. NCS000426
In accordance with your request to modify Permit No. NCS000426, we are forwarding
herewith the revised NPDCS permit. This permit has been revised to be consistent with language
in Session Law 2006-246, Section 9, Post -Construction requirements pursuant to the City's
request dated October 26, 2006.
The revisions do not change the effective date of the original issuance. If your staff
should have any questions about these revisions, please contact Mike Randall at 919-733-5083 or
by e-mail at [e-mail].
cc: Central Files
Stormwater and General Permit Unit Files
DWQ Regional Offices ,
Sincerely,
�!&
Alan W. Kiimek, .1.
.�,,;.rt�,..dt�l�ttivtl4ut'tmrr�n., 14
AfMVATU-- AL RESOURCES,,
MOORFESY' r "10N'AL OFFICE-
1
APR 0 2 2007
WATFR All ►11TV s�rTION
1617 Mail Service Center, Raleigh, North Carolina 27699-1617 One
512 N. Salisbury St., Raleigh, North Carolina 27604 NorthCarolina
Phone: [phone] / FAX: [phone] Internet: h2o.enr.state. nc.us NatmallyAn Equal Opportunity/Affirmative Action Employer— 50% Recycied110%a Post Consumer Paper

Office of the City Manager
October 30, 2006
Mr, Mike Randall
Stormwater Permitting Unit
Division of Water Quality
North Carolina Department of
Environment and Natural Resources
1617 Mail Service Center
Raleigh, NC 27699-1617
Dear Mr. Randall:
City of Hickory
Post Office Box 398
Hickory, NC 28603
Phone: [phone]
Fax: [phone]
E-mail: [e-mail]
_.11G`=1
Z"
The purpose of this letter is to request some minor changes to the language in our permit number
NCS000426.
The changes that we are requesting are to Section F, 3(b)(iii)(A) in Part I1, Page I I of 13. The
current language reads: The stormwater control measures must control and treat the difference
between the pre -development and post -development conditions for the 1-year 24-hour storm.
Runoff volume drawdown time must be a minimum of 24 hours, but not more than 120 hours.
We request that this be changed to read: The stormwater control measures must control and treat
the runoff from the first one inch of rainfall. Runoff treatment volume drawdown time must be a
minimum of 48 hours, but not more that 120 hours.
We are requesting these changes so that the language will be consistent with language contained in
Session Law 2006-246, Section 9(c)(2) and North Carolina Administrative Code, Sections
15ANCACO2B.0215(3)(b)(i)(B), 15ANCACO2B.0216(3)(b)(i)(B), and
15ANCACO2B.0216(3)(b)(ii)(B).
If you have any questions regarding this request, please contact either Brendon Pritchard or Terry
Watts in our Engineering Department at 828 323-7416,
Sincerely,
Mick Berry
City Manager
C: Tom Carr
Chuck Hansen
Brendon Pritchard
Terry Watts
GREATER
HICKORY
METRO

STATE of NORTH CAROLINA
DEPARTMENT of ENVIRONMENT and NATURAL RESOURCES
DIVISION of WATER QUALITY
PERMIT NO. NCS 000426
TO DISCHARGE STORM WATER UNDER THE
NATIONAL POLLUTANT DISCHARGE ELIMINATION SYSTEM
In compliance with the regulations promulgated and adopted by the North Carolina
Environmental Management Commission, and the Federal Water Pollution Control Act, as
amended,
City of Hickory
is hereby authorized to discharge stonnwater from their municipal separate storm sewer system
located:
within the City of Hickory Jurisdictional Area
Catawba County
to receiving waters, Drowning Creek, Horseford Creek, Frye Creek, Cripple Creek, Falling
Creek, Snow Creek, Long Shoal Creek, Henry Fork, Longview Creek, Geitner Creek, Barger
Creek, Muddy Creek, Clarks Creek, Miller Branch, Herman Branch, Lyle Creek and their
tributaries, within the Catawba River basin in accordance with the discharge limitations,
monitoring requirements, and other conditions set forth in Parts 1, 1I, III, IV, V, VI, VII and VIII
hereof.
This permit shall become effective July 1, 2005, as amended March 29, 2007.
This permit and the authorization to discharge shall expire at midnight on June 30, 2010.
Signed this day March 29, 2007.
Alan W. Klimek, P.E., Director
Division of Water Quality
By the Authority of the Environmental Management Commission

a•
TABLE OF CONTENTS
PART I PERMIT COVERAGE
PART 11 FINAL LIMITATIONS AND CONTROLS FOR PERMITTED DISCHARGES
SECTION A: PROGRAM IMPLEMENTATION
SECTION B: PUBLIC EDUCATION AND OUTREACH
SECTION C: PUBLIC INVOLVEMENT AND PARTICIPATION
SECTION D: ILLICIT DISCHARGE DETECTION AND ELIMINATION
SECTION E: CONSTRUCTION SITE RUNOFF CONTROLS
SECTION F: POST -CONSTRUCTION SITE RUNOFF CONTROLS
SECTION G: POLLUTION PREVENTION AND GOOD HOUSEKEEPING FOR
MUNICIPAL OPERATIONS
PART III PROGRAM ASSESSMENT
PART IV REPORTING AND RECORD KEEPING REQUIREMENTS
PART V STANDARD CONDITIONS
SECTION A: COMPLIANCE AND LIABILITY
SECTION B: OPERATION AND MAINTENANCE OF POLLUTION CONTROLS
SECTION C: MONITORING AND RECORDS
PART VI . LIMITATIONS REOPENER
PART VII ADMINISTERING AND COMPLIANCE MONITORING FEE
REQUIREMENTS
PART VIII DEFINITIONS

PERMIT NO. NCS 000426
PART I PERMIT COVERAGE
During the period beginning on the effective date of the permit and lasting until
expiration, the City of Hickory is authorized to discharge stormwater from the municipal
separate storm sewer system (MS4)to receiving waters, Drowning Creek, Horseford
Creek, Frye Creek, Cripple Creek, Falling Creek, Snow Creek, Long Shoal Creek, Henry
Fork, Longview Creek, Geitner Creek, Barger Creek, Muddy Creek, Clarks Creek, Miller
Branch, Herman Branch, Lyle Creek and their tributaries, within the Catawba River
Basin. Such discharge will be controlled, limited and monitored in accordance with the
permittee's Comprehensive Stormwater Management Program Report, herein referred to
as the Stormwater Plan. The Stormwater Plan includes components of the perinittee's
Phase II Municipal NPDES Stormwater Permit Application, NPDES Stormwater Permit
Application Comprehensive Stormwater Management Program Report and any approved
modifications.
2. All discharges authorized herein shall be adequately managed in accordance with the
terms and conditions of this permit. Any other point source discharge to surface waters
of the state is prohibited unless it is an allowable non- stormwater discharge or is covered
by another permit, authorization, or approval.
3. This permit does not relieve the permittee from responsibility for compliance with any
other applicable federal, state, or local law, rule, standard, ordinance, order, judgment, or
decree.
4. This permit covers activities associated with.the discharge of stonnwater from the MS4
within the jurisdictional area of the permittee as described in the approved local
Stormwater Plan to control potential pollution from the MS4. The permit applies to
current and future jurisdictional areas of the permittee, as well as areas that seek coverage
under this permit through inter -local or other similar agreements with permittce.
Agreements for coverage under this permit must be approved by the Division of Water
Quality, herein referred to as the Division.
5. The Division may deny or revoke coverage under this permit for separate entities and
require independent permit coverage as deemed necessary. In addition, the permittee may
petition the Division to revoke or deny coverage under this permit for specific entities.
6. Under the authority of Section 402(p) of the Clean Water Act and implementing
regulations 40 CFR Part 122, 123 and 124, North Carolina General Statutes 143-215.1
and Session Law 2006-246and in accordance with the approved Stonrriwater Plan, all
provisions contained and referenced in the Stormwater Plan are enforceable parts of this
permit. The permittee will develop and implement its approved Stormwater Plan in
accordance with Section 402(p)(3)(B) of the Clean Water Act, provisions outlined by the
Director, and the provisions of this Permit.
7. The permit requires the development and proper implementation of the Stormwater
Management Plan. The purpose of the Stormwater Management Plan is to reduce the
Part I Page 1 of 2

PERMIT NO. NCS 000426
discharge of pollutants from the MS4 to the maximum extent practicable, to protect water
quality, and to satisfy the applicable water quality requirements of the Clean Water Act.
Implementation of best management practices consistent with the provisions of the
Stormwater Management Plan constitutes compliance with the standard of reducing
pollutants to the maximum extent practicable. Successive iterations of the Stormwater
Management Plan and other components of this permit will be driven by the objective of
assuring that discharges do not cause or contribute to the violation of water quality
standards, through the expansion and tailoring of management measures within the scope
of the Stormwater Management Plan,
8. The permit authorizes the point source discharge of stonmwater runoff from the MS4. In
addition, discharges of non-stormwater are also authorized through the MS4 of the
permittee if such discharges are:
(a) Permitted by, and in compliance with, an NPDES discharge permit including
discharges of process and non -process wastewater, and stormwater associated
with industrial activity; or
(b) Determined to be incidental non-stormwater flows that do not significantly impact
water quality and may include:
• water line flushing;
• landscape irrigation;
• diverted stream flows;
• rising groundwaters;
• uncontaminated groundwater infiltration;
• uncontaminated pumped groundwater;
• discharges from potable water sources;
• foundation drains;
• air conditioning condensate (commercial/residential);
• irrigation waters (does not include reclaimed water as described in 15A
NCAC 2H .0200);
• springs;
• water from crawl space pumps;
• footing drains;
• lawn watering;
• residential and charity car washing;
• flows from riparian habitats and wetlands;
• dechlorinated swimming pool discharges;
• street wash water; .
• flows from emergency fire fighting.
The Division may require that non-stormwater flows of this type be controlled by the pennittee's
Stormwater Plan.
Part I Page 2 of 2

PERMIT NO. NCS 000426
PART II FINAL LIMITATIONS AND CONTROLS FOR PERMITTED
DISCHARGES
SECTION A: PROGRAM IMPLEMENTATION
The permittee will implement, manage and oversee all provisions of its Stormwater Plan to
reduce pollutants discharged from the MS4. This includes, but is not limited to, the following
areas:
The permittee will develop and maintain adequate legal mechanism, such as regulations,
ordinances, policies and procedures to implement all provisions of the Stormwater Plan.
The pen-nittee will keep the Division advised of the status of development of appropriate
ordinances and legal authorities and will pursue these authorities in accordance with the
schedule outlined in the Stormwater Plan. Any changes to the schedule must be approved
by the director.
2. The permittee's Stormwater Plan will be implemented and managed such that the
discharge of pollutants from the MS4 is reduced to the maximum extent practicable. It is
anticipated that in order to meet this provision, implementation of the Stormwater Plan
will occur with emphasis given to priority areas and to management measures and
programs that are most effective and efficient at varying stages of the plan's
implementation.
The permittee will implement the components of the Stormwater Plan to prohibit, to the
maximum extent practicable, illicit connections, spills and illegal dumping into the MS4.
4. The permittee will implement provisions of the Stormwater Plan as appropriate to
monitor and assess the performance of the various management measures that are a part
of the Stormwater Plan. This will include the provisions of this permit.
S. The permittee will maintain adequate funding and staffing to implement and manage the
provisions.of the Stormwater Plan.
6. The permittee will implement appropriate education, training, outreach, and public
involvement programs to support the objectives of this stonnwater discharge permit and
the Stormwater Plan.
7. The permittee will implement a program to reduce pollution from construction site runoff
as described in the Stormwater Plan and in accordance with this permit.
The permittee will implement a post -construction site runoff control program to regulate
new development and redevelopment by requiring structural and non-structural best
management practices to protect water quality, to reduce pollutant loading, and to
minimize post -development impacts. This program will include provisions for long-term
operation and maintenance of BMPs.
Part II Page 1 of 13

PERMIT NO. NCS 000426
9. , The permittee will evaluate municipal operations and develop and implement an
appropriate program for municipal activities and ongoing operation and maintenance of
municipal facilities to reduce the potential for stormwater pollution.
10. Proposed permit modifications must be submitted to the Director for approval.
11. If the permitted MS4 becomes subject to an approved TMDL, and following notice of
such by the Division, the permittee shall implement a TMDL Water Quality Recovery
Program. The following additional requirements apply.
(a) Within two years after receiving the Division's notice that the permittee is subject
to a TMDL, the permittee shall establish a TMDL Water Quality Recovery
Program and shall identify the locations of all currently known MS4 outfalls
within its jurisdictional area with the potential of discharging the pollutant(s) of
concern: to the impaired segments, to their tributaries, and to segments and
tributaries within the watershed contributing to the impaired segments. The
permittee shall also develop a schedule to discover and locate all other MS4
outfalls within its jurisdictional area that maybe discharging the pollutant(s) of
concern: to the impaired stream segments, to their tributaries, and to segments and
tributaries within the watershed contributing to the impaired segments.
(b) Within two years after receiving the Division's notice that the permittee is subject
to a TMDL, the permittee shall develop a'monitoring plan for each pollutant of
concern. The monitoring plan shall include the sample location by verbal
description and latitude and longitude coordinates, sample type, frequency, any
seasonal considerations, and a monitoring implementation schedule for each
pollutant of concern. Where appropriate, the permittee may reduce the monitoring
burden by proposing to monitor outfalls that the Division would consider
substantially similar to other outfalls. The permittee may also propose in -stream
monitoring where it would complement the overall monitoring plan. The
monitoring plan shall be adjusted as additional outfalls are identified in
accordance with the schedule required in (a) above and as accumulating data may
suggest.
(c) The permittee shall include the location of all currently known MS4 outfalls with
the potential of discharging the pollutant(s) of concern, the schedule for
discovering and locating currently unknown MS4 outfalls with the potential of
discharging the pollutant(s) of concern, and the monitoring plan, (all as required
in (a) and (b) above, and all part of the TMDL Water Quality Recovery Program)
in the first Stormwater Management Plan annual report due no earlier than two
years after the Division's initial'notification of the applicability of a TMDL.
(d) The next and each subsequent Stormwater Management Plan annual report shall
include an assessment of the available data for each pollutant of concern, and an
assessment of the effectiveness of the BMPs employed, to determine what, if any,
additional BMP measures may be necessary to return the impaired segments to
compliance with state water quality standards. The permittee shall implement
Part IIPage 2of13

PERMIT NO. NCS 000426
appropriate BMPs to control the pollutant(s) of concern to the maximum extent
practicable. Implementation of the appropriate best management practices
constitutes compliance with the standard of reducing pollutants to the maximum
extent practicable.
(e) Following any review and comment by the Division on the TMDL Water Quality
Recovery Program, the permittee shall incorporate any necessary changes into the
program. The permittee shall incorporate the revised TMDL Water Quality
Recovery Program into the Stormwater Management Plan.
The permittee can identify the impaired stream segments in the MS4 jurisdictional area
by -referencing the 2004 Inteplated 305(b) and 303(d) Report (or current version),
available on the website of the Division of Water Quality Modeling and TMDL Unit.
Part 11 Page 3 of 13

PERMIT NO. NCS, 000426
SECTION B: PUBLIC EDUCATION AND OUTREACH
1. Objectives for Public Education and Outreach
(a) Distribute educational materials to the community.
(b) Conduct public outreach activities.
(c) 'Raise public awareness on the causes and impacts of stormwater pollution.
(d) Inform the public on steps they can take to reduce or prevent stormwater
pollution.
2. BMPs for Public Education and Outreach
The permittee shall implement the following BMPs to meet the objectives of the Public
Education and Outreach Program and shall notify the Division prior to modification of any goals.
..
�BMP
'ma
x N
f x iVleasurable Goals
va �hxd -ge x%» Tar c v
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ryr
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-. .g.,, r .�
44°
(a) Establish a Public
Develop a public education program and
X
X
X
X
X
Education and
implement within 12 months of the permit
Outreach Program
issue date. Document efforts to reach the
majority of the general public.
(b) Informational Web Site
Develop and maintain internet web site.
X
X
X
X
X
Post newsletter articles on stormwater,
information on water quality, stormwater
projects and activities, and ways to contact
stormwater management program staff.
(c) Public education
Develop general stormwater educational
X
X
X
X
X
materials for schools,
material to appropriate target groups as
homeowners, and/or
likely to have a significant stormwater
businesses
impact. Instead of developing its own
materials, the permittee may rely on state -
supplied Public Education and Outreach
materials, as available, when
implementing its own program.
(d) Public education
Distribute written educational material to
X
X
X
X
X
material dissemination
a broad public audience. Possibilities
include, but are not limited to utility
mailouts and at special events.
Part 1IPage 4of13

PERMIT NO. NCS 000426
SECTION C: PUBLIC INVOLVEMENT AND PARTICIPATION
1. Objectives for Public Involvement and Participation
(a) Provide opportunities for the public, including major economic and ethnic groups,
to participate in program development and implementation.
(b) Comply with applicable state and local public notice requirements.
2. BMPs for Public Involvement and Participation
The permittee shall implement the following BMPs to meet the objectives of the Public
Involvement and Participation Program and shall notify the Division prior to modification of
any goals.
�``{�E -; r� r,
BMP . r"'h
fa
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§r ��R
A a��x 3 ,Goals 'r�
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YR
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r YR
,�1 � �i!f.�y��vM'iC � ��, i't '"�4i� •x �,i41�5^'�
i t`yfgSY
i'}'..-'""`ai.'t,� ! }3�,�{ F�T S.l: 4�,�e +vlr �S�i n T31Y r
�r?.*
4.i'
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i�
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(a) Administer a Public
Develop and implement a Public
X
X
X
X
X
Involvement Program
Involvement and Participation Program.
(b) Allow the public an
Conduct at least one public meeting to
X
opportunity to review
allow the public an opportunity to review
and comment on the
and comment on the Stormwater Plan.
Stormwater Plan
(c) Organize a volunteer
Organize and implement a volunteer
X
X
X.
X
X
community
stormwater related program designed to
involvement program
promote ongoing citizen participation.
(d) Establish a Citizens'
Develop a citizens' group(s) for input on
X
X
X
X
Group(s)
stormwater issues and the stormwater
program.
Part IIPage 5of13

PERMIT NO. NCS 000426
SECTION D: ILLICIT DISCHARGE DETECTION AND ELIMINATION
1. Objectives for Illicit Discharge Detection and Elimination
(a) Detect and eliminate illicit discharges, including spills and illegal dumping.
(b) Address significant contributors of pollutants to the MS4. The permittee may
require specific controls for a category of discharges, or prohibit that discharge
completely, if one or more of these categories of sources are identified as a
significant contributor of pollutants to the storm sewer system.
(c) Implement appropriate enforcement procedures and actions.
(d) Develop a storm sewer system map showing all outfalls and waters receiving
discharges.
(e) Inform employees, businesses, and the general public of hazards associated with
illegal discharges and improper disposal of waste.
2. BMPs for Illicit Discharge Detection and Elimination
The permittee shall implement the following BMPs to meet the objectives of the Illicit
Discharge Detection and Elimination Program and shall notify the Division prior to
modification of any goals.
„� in 1
BMP
r ar.s r c v���'i �xa
MeasarableLGoals ,�
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tt
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YR.
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j3
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539
(a) Develop/Implement
Develop and implement an Illicit
X
X
X
X
X
Illicit Discharge
Discharge Detection and Elimination
Detection and
Program. Include provisions for program
Elimination Program
assessment and evaluation.
(b) Establish and maintain
Establish and maintain adequate legal
X
X
X
X
X
appropriate legal
authorities to prohibit illicit discharges
authorities
and enforce the approved Illicit Discharge
Detection and Elimination Program.
(c) Develop a Storm Sewer
Identify outfall locations and map
X
X
X
X
X
System Base Map
stormwater drainage system components.
At a minimum, mapping components
includes outfalls, drainage areas, and
receivin streams.
(d) Implement illicit
Implement inspection program to detect
X
X
X
discharge detection
dry weather flows at system outfalls.
procedures
Establish procedures for tracing the
sources of illicit discharges and for
removing the sources. Develop procedures
for identification of priority areas likely to
have illicit discharges. Continue to
identify, locate, and update map of
drainage system components on a priority
basis per approved Illicit Discharge
Program.
Part 11 Page 6 of 13

PERMIT NO. NCS 000426
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-W
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(e) Conduct employee
Conduct training for city staff on detecting
X
x
x
x
x
cross -training
and reporting illicit discharges.
Provide public
Inform public employees, businesses, and
x
x
x
x
x
education
the general public of hazards associated
with illegal discharges and improper
disposal of waste that cause adverse water
quality impacts.
(g) Establish a public
Establish and publicize a reporting
x
x
x
x
x
reporting mechanism
mechanism for the public to report illicit
discharges.
Part 11 Page 7 of 13

PERMIT NO. NCS 000426
SECTION E: CONSTRUCTION SITE RUNOFF CONTROLS
Objectives for Construction Site Runoff Controls
(a) Reduce pollutants in stormwater runoff from construction activities disturbing one
or more acres of land surface and those activities less than one acre that are part of
a larger common plan of development.
(b) Provide procedures for public input, sanctions to ensure compliance, requirements
for construction site operators to implement appropriate erosion and sediment
control practices, review of site plans which incorporates consideration of
potential water quality impacts, and procedures for site inspection and
enforcement of control measures.
(c) Establish requirements for construction site operators to control waste such as
discarded building materials, concrete truck washout, chemicals, litter, and
sanitary waste at the construction site that may cause adverse impacts to water
quality.
2. BMPs for Construction Site Runoff Controls
The permittee shall implement the following BMPs to meet the objectives of the Public
Involvement and Participation Program and shall notify the Division prior to modification of
any goals.
L�
h= BMPj
x+ ,�d°.'Sa
5 tm�lVleasurableGoals�YR�
�' •Y' fS.f +L. '�'Ci�. �{'EF'
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(a) Implement a program
Develop a regulatory mechanism and
X
X
X
X
X
and establish a
implement a program requiring erosion
regulatory mechanism
and sediment controls at constructions
for erosion and
sites and providing for sanctions to ensure
sediment control
compliance. Instead of originating a new
program, the permittee may elect to
comply by relying on the NCDENR
Division of Land Resources (DLR)
Erosion and Sediment Control Program,
either as administered by the DLR, or as
delegated by the Sedimentation Control
Commission (SCC) to another entity with
appropriate jurisdiction, including the
permittee. The permittee may rely on the
DLR program only to the extent that that
program satisfies all of the following
BMPs.
(b) Develop requirements
Require construction site operators to
X
X
X
X
X
on construction site
implement erosion and sediment control
operators
BMPs and to control construction site
wastes that may cause adverse water
quality impacts.
Part II Page 8 of 13

PERMIT NO. NCS 000426
� c �� s
BMP _a j ���
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(c) Provide educational
New materials may be developed by the
X
X
X
X
X
and training materials
permittee, or the permittee may use
for construction site
materials adopted from other programs
operators
and adapted to the permittee's
construction runoff controls program.
(d) Institute plan reviews
Review construction plans and establish
X
X
X
X
X
procedures that incorporate water quality
considerations in construction site plan
reviews.
(e) Establish public
Establish procedures for receipt and
X
X
X
X
X
information procedures
consideration of erosion and
sedimentation information submitted by
the public. Publicize the procedures and
contact information. The procedures must
lead directly to a site inspection or other
timely follow-up action.
(f) Establish inspection
Establish procedures for site inspection
X
X
X
X
X
and enforcement
and enforcement of control 'measure
procedures
requirements. The procedures should
include prioritizing areas of inspections
based on local criteria.
Part II Page 9 of 13

PERMIT NO. NCS 000426
SECTION F: POST -CONSTRUCTION SITE RUNOFF CONTROLS
1. Objectives for Post -Construction Site Runoff Controls
(a) Manage stormwater runoff from new development 1 redevelopment that that
drains to the MS4 and disturbs an acre or more of land surface, including projects
less than an acre that are part of a larger common plan of development or sale.
(b) Provide a mechanism to require long term operation and maintenance of BMPs.
(c) Ensure controls are in place to minimize water quality impacts.
2. BMPs for Post -Construction Site Runoff Controls
The permittee's Stormwater Management Ordinance and any subsequent amendments and the
additional BMPs below shall be implemented throughout the permittee's jurisdictional area to
meet the objectives of the Post -Construction Site Runoff Control Program.
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X
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X
X
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similar regulatory mechanism) in year 1-2,
Stormwater
implement and enforce a program in year
Management Program
3 through 5 to address post -construction
(hereafter the Program)
runoff controls for new development and
redevelopment. The ordinance must be
reviewed and approved by the Department
prior to implementation. Ensure that
controls are in place to prevent or
minimize water quality impacts.
(b) Establish strategies
Provide a mechanism to require Iong-term
X
X
X
X
X
which include
operation and maintenance of structural
structural and non-
BMPs. Require annual inspection reports
structural BMPs
of permitted structural BMPs performed
appropriate for the
by a qualified professional.
MS4
(c) Establish a program to
Control the sources of fecal coliform to
X
X
X
X
X
control the sources of
the maximum extent practicable.
fecal coliforna to the
Develop and implement an oversight
maximum extent
program to ensure proper operation and
practicable
maintenance of on -site wastewater
treatment systems for domestic
wastewater. Municipalities must
coordinate this program with the county
health department.
Part I1 Page 10 of 13

PERMIT NO. NCS 000426
3. The evaluation of Post -construction Stormwater Management Program measures
(a) For post -construction requirements, a program will be deemed compliant for the areas
where it is implementing any of the following programs:
(1) Water Supply Watershed I (WS-I) -- 15A NCAC 2B.0212.
(2) Water Supply Watershed 11(WS-II) — 15A NCAC 213.0214.
(3) Water Supply Watershed III (WS-111) — 15A NCAC 213.0215.
(4) Water Supply Watershed IV (WS-IV) — 15A NCAC 213.0216.
(5) Freshwater High Quality Waters (HQW) — 15A NCAC 2H.1006,
(6) Freshwater Outstanding Resource Waters (ORW) — 15A NCAC 2H.1007.
(7) The Neuse River Basin Nutrient Sensitive Waters (NSW) Management Strategy
— 15A NCAC 213.0235.
(8) The Tar -Pamlico River Basin Nutrient Sensitive (NSW) Management Strategy —
15A NCAC 213.0258.
(9) The Randleman Lake Water Supply Watershed Nutrient Management Strategy-
15A NCAC 2B.0251.
(b) Model Practices. For those projects that are not subject to the post -construction
stormwater management provisions of another existing state stormwater management
program, the pemvttee's Post -construction Stormwater Management Program must equal
or exceed the stormwater management and water quality protection provided by the
following model practices.
(i) The pern ittee may issue a local stormwater management permit to a
development or redevelopment project as either a low -density project or a high
density project.
(ii) A project may be permitted as a low -density project if it meets the following
criteria:
(A) No more than two dwelling units per acre or 24% built -upon area;
(B) Use of vegetated conveyances to the maximum extent practicable;
(C) All built -upon areas are at least 30 feet landward of perennial and
intermittent surface waters; and,
(D) Deed restrictions, protective covenants, other restrictive language, or
other protective measures as required by the locally issued pen -nit and
incorporated by the development to ensure that subsequent
development activities maintain the development (or redevelopment)
consistent with the approved plans.
(E) A project with an overall density at or below the low -density
thresholds, but containing areas with a density greater than the overall
project density, may be considered low density as long as the project
meets or exceeds the post -construction model practices for low -density
projects and locates the higher density in upland areas and away from
surface waters and drainageways to the maximum extent practicable.
Part II Page 11 of 13

PERMIT NO. NCS 000426
(iii) A project not consistent with the requirements for a low density project may be
permitted as a high density project if it meets the following requirements:
(A) High -density projects must use structural stormwater management
systems that will control and treat runoff from the first one -inch of rain.
(B) Runoff volume drawdown time must be a minimum of 48 hours, but not
more than 120 hours;
(C) High -density projects must discharge the storage volume at a rate equal
to or less than the predevelopment discharge rate for the one-year,
24-hour storm.
(D) All structural stormwater treatment systems must be designed to achieve
85% average annual removal of total suspended solids;
(D) For.BMPs that require a separation from the seasonal high-water table,
the separation shall be provided by at least 12 inches of naturally
occurring soil above the seasonal high-water table.
(E) Stormwater management measures must comply with the General
Engineering Design Criteria For All Projects requirements listed in 15A
NCAC 2H .1008(c) or a locally approved stormwater management
manual;
(F) All built -upon areas are at least 30 feet landward of perennial and
intermittent surface waters; and
(G) Deed restrictions, protective covenants, other restrictive language, or
other protective measures as required by the locally issued pernvt and
incorporated by the development to ensure that subsequent development
activities maintain the development (or redevelopment) consistent with
the approved plans.
(c) Watershed Protection Plans. Public bodies may develop and implement comprehensive
watershed protection plans that may be used to meet part, or all, of the requirements for
post -construction stormwater management.
(d) A regulated entity may develop its own comprehensive watershed plan, may use the model ordinance
developed by the Commission, may design its own post -construction practices based on the
Division's guidance and engineering standards for best management practices, or it may incorporate
the post -construction model practices to satisfy, in whole or in part, the requirements for post -
construction stormwater management.
(c) For new development and redevelopment projects to be built within the permittee's planning
jurisdiction by entities with eminent domain authority, the permittee shall, to the maximum extent
practicable, coordinate the approval of the post -construction site runoff control with the Division of
Water Quality of DENR.
Part 11 Page 12 of 13

PERMIT NO. NCS 000426
SECTION G: POLLUTION PREVENTION AND GOOD HOUSEKEEPING FOR
MUNICIPAL OPERATIONS
1. Objective for Pollution Prevention and Good Housekeeping for.Municipal
Operations
Prevent or reduce stormwater pollution from municipal operations.
2. BMPs for the Pollution Prevention and Good Housekeeping for Municipal
Operations
The permittee shall implement the following BMPs to meet the objectives of the Pollution
Prevention and Good Housekeeping Program and shall notify the Division prior to
modification of any goals.
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Develop an operation and maintenance
X
X
X
X
X
and maintenance
program that has the ultimate goal of
program
preventing or reducing pollutant runoff
from munici al operations.
(b) Inspection and
Develop an inventory of all facilities and
X
X
X
X
X
evaluation of facilities,
operations owned and operated by the
operations, and the
permittee with the potential for generating
MS4 system and
polluted stormwater runoff, including the
associated structural
MS4 system and associated structural
BMPs.
BMPs. Inspect potential sources of
polluted runoff, the stormwater controls,
and conveyance systems. Evaluate the
sources, document deficiencies, plan
corrective actions, and document the
accomplishment of corrective actions.
(c) Conduct staff training
Conduct staff training specific for
X
X
X
X
X
pollution prevention and good
housekeeping procedures.
(d) Review of municipality
Conduct annual review of the industrial
X
X
X
X
X
owned or operated
activities with a Phase I NPDES
regulated industrial
stormwater permit owned and operated by
activities
the permittee. Review the following
aspects: the Stormwater Pollution
Prevention Plan where one is required, the
timeliness of any monitoring reports
required by the Phase 1 permit, and the
results of inspections and subsequent
follow-up actions at the facilities.
Part II Page 13of13

PERMIT NO. NCS 000426
PART III PROGRAM ASSESSMENT
I . Implementation of the Stormwater Plan will include documentation of all program
components that are being undertaken including, but not limited to, inspections,
maintenance activities, educational programs, implementation of BMPs, enforcement
actions, and other stormwater activities. If monitoring and sampling are being performed
documentation of results shall be included.. Documentation will be kept on -file by the
permittee for a period of five years and made available to the Director or his authorized
representative immediately upon request.
2. The permittee's Stormwater Plan will be reviewed and updated as necessary, but at least
on an annual basis. The permittee will submit a report of this evaluation to the Division
on an annual basis. This information will be submitted by August 31 of each year and
cover the previous year's activities from July I to June 31. The permittee's reporting will
include appropriate information to accurately describe the progress, status, and results of
the permittee's Stormwater Plan and will include, but is not limited to, the following
components:
(a) The permittee will give a detailed description of the status of implementation of
the Stonmwater Plan. This will include information on development and
implementation of all components of the Stormwater Plan for the past year and
schedules and plans for the year following each report.
(b) The permittee will adequately describe and justify any proposed changes to the
Stormwater Plan. This will include descriptions and supporting information for
the proposed changes and how these changes will impact the Stormwater Plan
(results, effectiveness, implementation schedule, etc.).
(c) The permittee will document any necessary changes to programs or practices for
assessment of management measures implemented through the Stormwater Plana
In addition, any changes in the cost of, or funding for, the Stormwater Plan will be
documented.
(d) The permittee will include a summary of data accumulated as part of the
Stormwater Plan throughout the year along with an assessment of what the data
indicates in light of the Stormwater Plan.
(e) The permittee will provide information on the annual expenditures and budget
anticipated for the year following each report along with an assessment of the
continued financial support for the overall Stormwater Plan.
(f) The pennittee will provide a summary of activities undertaken as part of the
Stonnwatcr Plan throughout the year. This summary will include, but is not
limited to, information on the establishment of appropriate legal authorities,
project assessments, inspections, enforcement actions, continued inventory and
review of the MS4, education, training and results of the illicit discharge detection
and elimination program.
Part III Page 1 of 2 .

PERMIT NO. NCS 000426
(g)
3. The Director may notify the permittee when the Stormwater Plan does not meet one or
more of the requirements of the permit. Within 30 days of such notice, the permittee will
submit a plan and time schedule to the Director for modifying the Stormwater Plan to
meet the requirements. The Director may approve the corrective action plan, approve a
plan with modifications, or reject the proposed plan. The permittee will provide
certification in writing (in accordance with Part IV, Paragraph 2) to the Director that the
changes have been made. Nothing in this paragraph shall be construed to limit the
Director's ability to conduct enforcement actions for violations of this permit.
4. The Division may request additional reporting information as necessary to assess the
progress and results of the permittee's Stormwater Plan.
Part III Page 2 of 2

PERMIT NO. NCS 000426
PART IV REPORTING AND RECORD KEEPING REQUIREMENTS
1. Records
The permittee shall retain records of all information required by this permit for a period
of at least 5 years from the date of acquisition. This period may be extended by request of
the Director at any time prior to the end of the five-year period.
2. Report Submittals
(a) Duplicate signed copies of all reports required herein, shall be submitted to the
following address:
Department of Environment and Natural Resources
Division of Water Quality
Stormwater Permitting Unit
1617 Mail Service Center
Raleigh, North Carolina 27699-1617
(b) All applications, reports, or information submitted to DWQ shall be signed by a
principal executive officer, ranking elected official or duly authorized
representative. A person is a duly authorized representative only if:
(1) The authorization is made in writing by a principal executive officer or
ranking elected official;
(ii) The authorization specified either an individual or a position having
responsibility for the overall operation of a regulated facility or activity or
an individual or position having overall responsibility for
environmentallstonnwater matters; and
(iii) The written authorization is submitted to the Director.
(c) Any person signing a document under paragraphs (a) or (b) of this section shall
make the following certification:
"I certify, under penalty of law, that this document and all attachments were
prepared under my direction or supervision in accordance with a system designed
to assure that qualified personnel properly gather and evaluate the information
submitted. Based on my inquiry of the person or persons who manage the system,
or those persons directly responsible for gathering the information, the
information submitted is, to the best of my knowledge and belief, true, accurate,
and complete. I am aware that there are significant penalties for submitting false
information, including the possibility of fines and imprisonment for knowing
violations."
Part IV Page I of 2

PERMIT NO. NCS 000426
3. Recording Results
For each activity performed or information collected pursuant to the requirements of this
permit, the permittee shall record the following information:
(a) The dates, exact place, and time of the activity or information collected;
(b) The individual(s) who performed activity;
(c) The techniques or methods used; and
(d) The results of such activity or information collected.
4. Twenty-four Hour Reporting
The permittee shall report to the central office or the appropriate regional office any
noncompliance which may constitute an imminent threat to health or the environment.
Any information shall be provided orally within 24 hours from the time the permittee
became aware of the circumstances. A written submission shall also be provided within 5
days of the time the permittee becomes aware of the circumstances.
The written submission shall contain a description of the noncompliance, and its causes;
the period of noncompliance, including exact dates and times, and if the noncompliance
has not been corrected, the anticipated time compliance is expected to continue; and steps
taken or planned to reduce, eliminate, and prevent reoccurrence of the noncompliance.
The Director may waive the. written report on a case -by -case basis if the oral report has
been received within 24 hours.
5. Annual Reporting
The permittee will submit reporting and monitoring information on an annual basis per
Part III of this permit on forms provided by the DWQ.
6. Additional Reporting
The Director may request reporting information on a more frequent basis as deemed
necessary either for specific portions of the permittee's Stormwater Plan, or for the entire
Program.
7. Other Information
Where the permittee becomes aware that it failed to submit any relevant facts in applying
to be covered under this permit or in any report to the Director, it shall promptly submit
such facts or information.
Part IV Page 2 of 2

PERMIT NO. NCS 000426
PART V STANDARDS CONDITIONS.
SECTION A: COMPLIANCE AND LIABILITY
1. Duty to Comply
The permittee must comply with all conditions of this permit. Any permit noncompliance
constitutes a violation of the Clean Water Act and is grounds for enforcement action; for
permit termination, revocation and reissuance, or modification; or denial of pen -nit
coverage upon renewal application.
(a) The permittee shall comply with standards or prohibitions established under
Section 307(a) of the Clean Water Act for toxic pollutants within the time
provided in the regulations that establish these standards or prohibitions, even if
the permit has not yet been modified to incorporate the requirement.
(b) The Clean Water Act provides that any person who violates a permit condition is
subject to a civil penalty not to exceed the maximum amounts authorized by
Section 309(d) of the Act and the Federal Civil Penalties inflation Adjustment Act
(28 U.S.C. §2461 note) as amended by the Debt Collection improvement Act (31
U.S.C. §3701 note) (currently $27,500 per day for each violation). Any person
who negligently violates any permit condition is subject to criminal penalties of
$2,500 to $25,000 per day of violation, or imprisonment for not more than I year,
or both. Any person who knowingly violates permit conditions is subject to
criminal penalties of $5,000 to $50,000 per day of violation, or imprisonment for
not more than 3 years, or both. Also, any person who violates a pen -nit condition
may be assessed an administrative penalty not to exceed $11,000 per violation
with the maximum amount not to exceed $137,500. [Ref: Section 309 of the
Federal Act 33 USC 1319 and 40 CFR 122.41(a).]
(c) Under state law, a daily civil penalty of not more than twenty-five thousand
dollars ($25,000) per violation may be assessed against any person who violates
or fails to act in accordance with the terms, conditions, or requirements of a
permit. [Ref: North Carolina General Statutes 143-215.6A]
(d) Any person may be assessed an administrative penalty by the Administrator for
violating sections 301, 302, 306, 307, 308, 318 or 405 of this Act, or any permit
condition or limitation implementing any of such sections in a permit issued under
section 402 of this Act. Pursuant to 40 CFR Part 19 and -the Act, administrative
penalties for Class I violations are not to exceed the maximum amounts
authorized by Section 309(g)(2)(A) of the Act and the Federal Civil Penalties
Inflation Adjustment Act (28 U.S.C. §2461 note) as amended by the Debt
Collection Improvement Act (31 U.S.C. §3701 note) (currently $11,000 per
violation, with the maximum amount of any Class I penalty assessed not to exceed
$27,500). Pursuant to 40 CFR Part 19 and the Act, penalties for Class 11 violations
Part V, VI, VII & VIII Page 1 of 11

PERMIT NO. NCS 000426
are not to exceed the maximum amounts authorized by Section 309(g)(2)(B) of
the Act and the Federal Civil Penalties Inflation Adjustment Act (28 U.S.C. §2461
note) as amended by the Debt Collection Improvement Act (31 U.S.C. §3701
note) (currently $11,000 per day for each day during which the violation
continues, with the maximum amount of any Class II penalty not to exceed
$137,500).
2. Duty to Mitigate
The permittee shall take all reasonable steps to minimize or prevent any discharge in
violation of this permit which has a reasonable likelihood of adversely affecting human
health or the environment.
3. Civil and Criminal Liability
Nothing in this permit shall be construed to relieve the permittee from any
responsibilities, liabilities, or penalties for noncompliance pursuant to NCGS 143-215.3,
143-215.6A, 143-215.6B, 143-215.6C or Section 309 of the Federal Act, 33 USC 1319.
Furthermore, the permittee is responsible for consequential damages, such as fish kills,
even though the responsibility for effective compliance may be temporarily suspended.
4. Oil and Hazardous Substance Liability
Nothing in this permit shall be construed to preclude the institution of any legal action or
relieve the permittee from any responsibilities, liabilities, or penalties to which the
permittee is or may be subject to under NCGS 143-215.75 et seq. or Section 311 of the
Federal Act, 33 USC 1321.
5. Property Rights
The issuance of this permit does not convey any property rights in either real or personal
property, or any exclusive privileges, nor does it authorize any injury to private property
or any invasion of personal rights, nor any infringement of federal, state or local laws or
regulations.
6. Severability
The provisions of this permit are severable, and if any provision of this permit, or the
application of any provision of this permit to any circumstances, is held invalid, the
application of such provision to other circumstances, and the remainder of this permit,
shall not be affected thereby.
Part V, VI, VII & VIII Page 2 of 11

PERMIT NO. NCS 000426
7. Duty to Provide information
The permittee shall furnish to the Director, within a reasonable time, any information
which the Director may request to determine whether cause exists for modifying,
revoking and reissuing, or terminating the coverage issued pursuant to this permit or to
determine compliance with this permit. The permittee shall also furnish to the Director
upon request, copies of records required to be kept by this permit.
8. Penalties for Tampering
The Clean Water Act provides that any person who falsifies, tampers with, or knowingly
renders inaccurate, any monitoring device or method required to be maintained under this
permit shall, upon conviction, be punished by a fine of not more than $10,000 per
violation, or by imprisonment for not more than two years per violation, or by both. If a
conviction of a person is for a violation committed after a first conviction of such person
under this paragraph, punishment is a fine of not more that $20,000 per day of violation,
or by imprisonment of not more than 4 years, or both.
9. Penalties for Falsification of Reports
The Clean Water Act provides that any person who knowingly makes any false statement,
representation, or certification in any record or other document submitted or required to
be maintained under this permit, including monitoring reports or reports of compliance or
noncompliance shall, upon conviction, be punished by a fine of not more than $10,000 per
violation, or by imprisonment for not more than two years per violation, or by both.
10. Permit Actions
This pen -nit may be modified, revoked and reissued, or terminated for cause. The
notification of planned changes or anticipated noncompliance does not stay any permit
condition.
Part V, V1, VII & VIII Page 3 of I I

PERMIT NO. NCS 000426
SECTION B: OPERATION AND MAINTENANCE of POLLUTION CONTROLS
1. Proper Operation and Maintenance
The permittee shall at all times properly operate and maintain all facilities and systems of
treatment and control (and related appurtenances) which are owned and/or operated by
the permittee to achieve compliance with the conditions of this permit.
2. Need to Halt or Reduce not a Defense
It shall not be a defense for a permittee in an enforcement action that it would have been
necessary to halt or reduce the permitted activity in order to maintain compliance with the
condition of this permit.
Part V, VI, VII & VIII Page 4 of II

PERMIT NO. NCS 000426
SECTION C. MONITORING AND RECORDS
1. Representative Sampling
When required herein, stormwater samples collected and measurements taken shall be
characteristic of the volume and nature of the permitted discharge. Analytical stormwater
sampling shall be performed during a representative storm event. These samples shall be
taken on a day and time that is characteristic of the discharge. Where appropriate, all
stormwater samples shall be taken before the discharge joins or is diluted by any other
waste stream, body of water, or substance. When specified herein,'monitoring points
established in this permit shall not be changed without notification to and approval of the
Director.
2. Flow Measurements
Where required, appropriate flow measurement devices and methods consistent with
accepted scientific practices shall be selected and used to ensure the accuracy and
reliability of measurements of the volume of monitored discharges.
3. Test Procedures
Test procedures for the analysis of pollutants shall conform to the EMC regulations
published pursuant to NCGS 143-215.63 et. seq, the Water and Air Quality Reporting
Acts, and to regulations published pursuant to Section 304(g), 33 USC 1314, of the
Federal Water Pollution Control Act, as Amended, and Regulation 40 CFR 136.
To meet the intent of the monitoring required by this permit, all test procedures must
produce minimum detection and reporting levels and all data generated must be reported
down to the minimum detection or lower reporting level of the procedure.
4. Inspection and Entry
The permittee shall allow the Director, or an authorized representative (including an
authorized contractor acting as a representative of the Director), or in the case of a facility
which discharges through a MS4, an authorized representative of a municipal operator or
the MS4 receiving the discharge, upon the presentation of credentials and other
documents as may be required by law, to;
(a) Enter upon the permittee's premises where a regulated facility or activity is located
or conducted, or where records must be kept under the conditions of this permit;
(b) Have access to and copy, at reasonable times, any records that must be kept under
the conditions of this permit;
(e) Inspect at reasonable times any facilities, equipment (including monitoring and
control equipment), practices, or operations regulated or required under this permit;
and
Part V, VI, VII & VIIIPage 5of I

PERMIT NO. NCS 000426
(d) Sample or monitor at reasonable times, for the purposes of assuring permit
compliance or as otherwise authorized by the Clean Water Act, any substances or
parameters at any location.
5. Availability of Reports
Except for data determined to be confidential under NCGS 143-215.3(a)(2) or Section
308 of the Federal Act, 33 USC 1318, all reports prepared in accordance with the terms of
this permit shall be available for public inspection at the offices of the Division of Water
Quality. As required by the Act, analytical data shall not be considered confidential.
Knowingly making any false statement on any such report may result in the imposition of
criminal penalties as provided for in NCGS 143-215.6B or in Section 309 of the Federal
Act.
Part V, VI, VII & VIII Page 6 of I 1

PERMIT NO. NCS 000426
PART VI LIMITATIONS REOPENER
The issuance of this permit does not prohibit the Director from reopening and modifying the
permit, revoking and reissuing the permit, or terminating the permit as allowed by the laws, rules,
and regulations contained in Title 40, Code of Federal Regulations, Parts 122 and 123; Title 15A
of the North Carolina Administrative Code, Subchapter 2H .0100; and North Carolina General
Statute 143-215.1 et. al.
PART VII ADMINISTERING AND COMPLIANCE MONITORING FEE
REQUIREMENTS
The permittee must pay the administering and compliance monitoring fee within 30 (thirty) days
after being billed by the Division. Failure to pay the fee in a timely manner in accordance with
15A NCAC 2H .01.05(b)(4) may cause this Division to initiate action to revoke the pen -nit,
Part V,VI, VI1&V11IPage 7ofII

PERMIT NO. NCS 000426
PART VIII •DEFINITIONS
Act
See Clean Water Act.
2. Best Management Practice (BMP)
Measures or practices used to reduce the amount of pollution entering surface waters.
BMPs can be structural or non-structural and may take the form of a process, activity,
physical structure or planning (see non-structural BMP).
3. Built -upon Area
That portion of a development project that is covered by impervious or partially
impervious surface including, but not limited to, buildings; pavement and gravel areas
such as roads, parking lots, and paths; and recreation facilities such as tennis courts.
"Built -upon area" does not include a wooden slatted deck, the water area of a swimming
pool, or pervious or partially pervious paving material to the extent that the paving
material absorbs water or allows water to infiltrate through the paving material.
4. Clean Water Act
The Federal Water Pollution Control Act, also known as the Clean Water Act (CWA), as
amended, 33 USC 1251, et. seq.
5. Common Plan of Development
A construction or land disturbing activity is part of a larger common plan of development
if it is completed in one or more of the following ways:
In separate stages
In separate phases
In combination with other construction activities
It is identified by the documentation (including but not limited to a sign, public notice or
hearing, sales pitch, advertisement, loan application, drawing, plats, blueprints, marketing
plans, contracts, permit application; zoning request, or computer design) or physical
demarcation (including but not limited to boundary signs, lot stakes, or surveyor
markings) indicating that construction activities may occur on a specific plot.
It can include one operator or many operators
6. De artment
Department means the North Carolina Department of Environment and Natural
Resources
Part V, VI, VII & VIII Page 8 of 1 I

PERMIT NO. NCS 000426
7. Division (DWO)
The Division of Water Quality, Department of Environment and Natural Resources.
8. Director
The Director of the Division of Water Quality, the permit issuing authority.
9. EMC
The North Carolina Environmental Management Commission.
10. Grab Sample
An individual sample collected instantaneously. Grab samples that will be directly
analyzed or qualitatively monitored must be taken within the first 30 minutes of
discharge.
11. Hazardous Substance
Any substance designated in 40 CFR Part 116 pursuant to Section 311 of the Clean Water
Act.
12. Illicit Discharge
Any discharge to a MS4 that is not composed entirely of stormwater except discharges
pursuant to an NPDES permit (other than the NPDES MS4 pennit), allowable non-
stonnwater discharges, and discharges resulting from fire -fighting activities.
13. Industrial Activity
For the purposes of this permit, industrial activities shall mean all industrial activities as
defined in 40 CFR 122.26.
14. Municipal Separate Stor n Sewer System MS4
Pursuant to 40 CFR 122.26(b)(8) means a conveyance or system of conveyances
(including roads with drainage systems, municipal streets, catch basins, curbs, gutters,
ditches, manmade channels, or storm drains):
Owned or operated by the United States, a State, city, town, county, district,
association, or other public body (created by or pursuant to State law) having
jurisdiction over disposal of sewage, industrial wastes, stonnwater, or other
wastes, including special districts under State law such as a sewer district, flood
control district or drainage district, or similar entity, or an Indian tribe or an
authorized Indian tribal organization, or a designated and approved management
Part V, VI, VII & VIII Page 9 of 11

PERMIT NO. NCS 000426
agency under Section 208 of the Clean Water Act (CWA) that discharges to
waters of the United States or waters of the State.
ii. Designed or used for collecting or conveying stormwater;
iii. Which is not a combined sewer; and
iv. Which is not part of a Publicly Owned Treatment Works (POTW) as defined in 40
CFR 122.2
15. Non-stormwater Discharge Categories
The following are categories of non-stormwater discharges that the permittee must
address if it identifies them as significant contributors of pollutants to the storm sewer
system: water line flushing, landscape irrigation, diverted stream flows, rising
groundwater, uncontaminated groundwater infiltration, [as defined in 40 CFR
35.2005(20)], uncontaminated pumped groundwater, discharges from potable water
sources, foundation drains, air conditioning condensation, irrigation water, springs, water
from crawl space pumps, footing drains, lawn watering, individual residential car
washing, flows from riparian habitats and wetlands, dechlorinated swimming pool
discharges, and street wash water (discharges or flows from fire fighting activities are
excluded from the definition of illicit discharge and only need to be addressed where they
are identified as significant sources of pollutants to waters of the United States).
16. Non-structural BMP
Non-structural BMPs are preventive actions that involve management and source controls
such as: (1) Policies and ordinances that provide requirements and standards to direct
growth to identified areas, protect sensitive areas such as wetlands and riparian areas,
maintain and/or increase open space, provide buffers along sensitive water bodies,
minimize impervious surfaces, and/or minimize disturbance of soils and vegetation; (2)
policies or ordinances that encourage infill development in higher density urban areas,
and areas with existing storm sewer infrastructure; (3) education programs for developers
and the public about minimizing water quality impacts; (4) other measures such as
minimizing the percentage of impervious area after development, use of measures to
minimize directly connected impervious areas, and source control measures often thought
of as good housekeeping, preventive maintenance and spill prevention.
17. Outfall
The point of wastewater or stormwater discharge from a discrete conveyance system. See
also point source discharge of stormwater.
18. Permittee
The owner or operator issued this permit.
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PERMIT NO. NCS 000426
19. Point Source Discharge of Stormwater
Any discernible, confined and discrete conveyance including, but not specifically limited
to, any pipe, ditch, channel, tunnel, conduit, well, or discrete fissure from which
stormwater is or may be discharged to waters of the state.
20. Redevelopment
Means any rebuilding activity unless that rebuilding activity;
1. Results in no net increase in built -upon area, and
2. Provides equal or greater stormwater control than the previous development.
21. Stormwater Runoff
The flow of water which results from precipitation and which occurs immediately
following rainfall or as a result of snowmelt.
22. Total Maximum Daily Load (TMDL)
A TMDL is a calculation of the maximum amount of a pollutant that a waterbody can
receive and still meet water quality standards, and an allocation.of that amount to the
pollutant's sources. A TMDL is a detailed water quality assessment that provides the
scientific foundation for an implementation plan. The implementation plan outlines the
steps necessary to reduce pollutant loads in a certain body of water to restore and
maintain water quality standards in all seasons. The Clean Water Act, Section 303,
establishes the water quality standards and TMDL programs.
23. Toxic Pollutant
Any pollutant listed as toxic under Section 307(a)(1) of the Clean Water Act.
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