NCS000246_APPLICATION_20170817

NORTH CAROLINA
Department of Environmental W6

STORMWATER DIVISION CODING SHEET
MS4 PERMITS
PERMIT NO.
�V I�SV U v
DOC TYPE
❑FINAL PERMIT
REPORT
❑ -APPLICATION
-APPLICATI ON
❑ COMPLIANCE
❑ OTHER
DOC DATE
❑ �vA owl
YYYYMMDD

NPDES STORMWATER PERMIT RENEWAL APPLICATION FORM
This application form is for use by Local Governments seeking NPDES stormwater permit coverage for
Regulated Public Entities (RPE) pursuant to Title 15A North Carolina Administrative Code 2H .0126. A
complete application package includes this form and one copy of a Narrative of The Stormwater
Management Program. The required Narrative of The Stormwater Management Program is described
in Section VII of this form.
I. NAME OF LOCAL GOVERNMENT, PERMIT NUMBER, AND EXPIRATION DATE
Name of Local Government
City of Fayetteville
Permit Number
NCS000246
Expiration Date
02-28-2018
II. CO -PERMIT APPLICATION STATUS INFORMATION
(Complete this section only if co -permitting)
a. Do you intend to co -permit
RECEIVED
with another regulated public
❑ Yes ® No
entity"?
,_, �• 1
b. If yes, name of regulated
`
ublic entity
:., �.. OENR=LAND QUALITY
c. If yes, have legal
STORMWATER PERMITTING
agreements been finalized
❑ Yes ® No
between the co- ermittees?
III. RELIANCE ON ANOTHER ENTITY TO SATISFY ONE OR MORE OF YOUR PERMIT
OBLIGATIONS (If more than one, attach additional sheets)
a. Do you intend that another
entity perform one or more
❑ Yes ® No
of your permit obligations?
b. If yes, identify each entity and the element they will be implementing
• Name of Entity
N/A
• Element they will
N/A
implement
• Contact Person
N/A
• Contact Address
N/A
• Contact Telephone
N/A
Number
c. Are legal agreements in
place to establish
❑ Yes ® No
res onsibilities?
Page 1
SWU-264 June 17, 2015

NPDES RPE Stormwater Permit Application
IV. DELEGATION OF AUTHORITY (OPTIONAL)
The signing official may delegate permit implementation authority to an appropriate staff member.
This delegation must name a specific person, their title/position. Documentation of board action
delegating permit authority to this person/position must be provided.
a. Name of person to which permit
authority has been delegated
Giselle Rodriguez
b. Title/position of person above
City Engineer
V. SIGNING OFFICIAL'S STATEMENT
If authority for the NPDES stormwater permit has been appropriately delegated through
board action and documented in this permit application, the person/position listed in Section
IV above may sign the official statement below.
I certify, under penalty of law, that this document and all attachments were prepared under'my
direction or supervision in accordance with a system designed to assure that qualified personnel
properly gather and evaluate the information submitted. Based on my inquiry of the person or
persons who manage the system, or those persons directly responsible for gathering the
information, the information submitted is, to the best of my knowledge and belief, true, accurate,
and complete. I am aware that there are significant penalties for submitting false information,
including the possibility of nes and imprisonment for kn wing violations.
Signature
Name
Da glas welt
Title
ICMA-CM, City Manager
Street Address
433 Hay St.
PO Box
City
Fayetteville
State
NC
Zip
28301
Telephone
[phone]
E-Mail
[e-mail]
VI. LOCAL GOVERNMENT CONTACT INFORMATION
Provide the following information for the person/position that will be responsible for day to day
implementation and oversight of the stormwater program.
a.
Name of Contact Person
Branyun Bullard
b.
Title -
Stormwater Inspections Supervisor
c.
Street Address
433 Hay St.
d.
PO Box
e.
City
Fayetteville
f.
State
NC
g.
Zip
28301
h.
Telephone Number
[phone]
.
E-Mail Address
[e-mail]
Page 2
SWU-264 June 17, 2015

NPDES RPE Stormwater Permit Application
VII. NARRATIVE STORMWATER MANAGEMENT PROGRAM
Attach one copy of a narrative describing the stormwater management program. The report must
be presented in the following order.
1. Population and Estimated Growth Rate
2. Jurisdictional Area
3. Describe Stormwater Conveyance System
4. Estimated Land Use
5. Identify the Receiving Streams
6. Identify TMDLs (if applicable)
7. Identify impaired streams, likely sources, and existing programs that address the impairment
(if applicable)
8. List any existing water quality programs
9. Identify and describe any partnerships and/or inter -local agreements
10. Describe any state programs
11. Identify any other entity that the regulated public entity relies on to implement or manage its
stormwater program.
12. Identify points of contacts
13. Describe the public education and outreach program
14. Describe the public involvement and participation program.
15. Describe the Illicit Discharge Detection and Elimination Program.
16. Describe the post -construction stormwater program
Describe practices to inspect and maintain municipally -owned facilities
17. Describe practices to inspect and maintain structural stormwater control devices
18. Describe practices to reduce polluted stormwater runoff from municipally -owned streets,
roads, and public parking lots, piped and vegetative conveyances, manholes, cleanouts, drop
inlets, and drainage structures.
19. Describe any training programs for municipal staff.
20. Describe spill response procedures for those at Municipally Owned and/or Operated Facilities
as well as those in the public right-of-way.
Page 3
5WU-264 June 17, 2015

City of Fayetteville
NPDES Permit Program
Stormwater Permit Renewal
Application
City Of v4ett,ov�!le
STO R M WAT E R
Permit Number NCS000246
Prepared For: State of North Carolina Department of Environmental Quality,
.Division of Energy, Mining, Land Resources

Table of Contents
1.1
POPULATION SERVED........................................................................................................3
1.2
GROWTH RATFs..................................................................................................................3
2.1
JURISDICTIONAL AND MS4 SERVICE AREAS......................................................................3
3.1
MS4 CONVEYANCE SYSTEM...........................................................
4.1
LAND USE COMPOSITION ESTIMATES................................................................................5
4.2
ESTIMATE METHODOLOGY................................................................................................5
6.1
WATER QUALITY ASSESSMENT AND MONITORING PLAN..................................................8
6.2
WATER QUALITY MONITORING IMPLEMENTATION.........................................................1
1
8.1
STATE PROGRAMS...........................................................................................................1
1
9.1
Points of Contact.................................................................................
l I
10.1
Public Education and Outreach................................................................12
10.3
TARGET POLLUTANTS AND SOURCES..............................................................................13
10.4
TARGET AUDIENCES........................................................................................................14
10.5
INFORMATIONAL WEBSCTIE..............................................................................................15
10.6
PUBLIC EDUCATION MATERIALS .....................................................................................15
10.7
HOTLINE / HELP LINE ............................................. ......................................................
...15
10.8
PUBLIC EDUCATION AND OUTREACH PROGRAM.............................................................15
10.9.1
NEWSPAPER ARTICLES / INSERTS .................................................................................16
10.9.2
UTILITY BILL INSERTS ..................................................................................................16
10.9.3
COMMUNITY EVENTS...................................................................................................16
10.9.4
PUBLIC EDUCATIONAL PRESENTATIONS .......................................................................16
10.9.5
CLASSROOM OUTREACH...............................................................................................16
10.9.6
PROMOTIONAL ITEMS...................................................................................................16
11.1
PUBLIC INVOLVEMENT AND PARTICIPATION...................................................
16
11.2
VOLUNTEER INVOLVEMENT PROGRAM.......................................................
...........1 7
1 1 .3
PUBLIC INVOLVEMENT MECHANISM..............................................................I................1
8
11.4
HOTLINE / HELP LINE......................................................................................................18
1 1 .5
PUBLIC REVIEW AND COMMENT.....................................................................................18
1 1 .6
PUBLIC NOTICE...............................................................................................................18
12.1
Illicit Discharge Detection and Elimination(IDDE).........................................18
12.2
ORDINANCE ADMINISTRATION AND ENFORCEMENT........................................................20
12.3
STORMWATER SYSTEM INVENTORY ..........................................
12.4
INSPECTION / DETECTION PROGRAM...............................................................................20
12.5
EMPLOYEE TRAINING......................................................................................................22
12.6
PUBLIC EDUCATION AND OUTREACH
12.7
PUBLIC REPORTING MECHANISM....................................................................................23
13.1
POST -CONSTRUCTION BMP STRATEGIES........................................................................23
13.2
DEED RESTRICTIONS AND PROTECTIVE COVENANTS ................
3
13.3
OPERATION AND MAINTENANCE PLAN............................................................................24
13.4
SETBACKS FOR BUILT -UPON AREAS...............................................................................24
The City of Fmvetteville
page - 1 -
NPDES Permit No. NCSO06246)-- .Stormwater Permit Rene aval Application July 315' 2017

13.5 E[)UCA"['ION AND TRAINING I'ROGEtAM............................................................................24
14.1 Municipally Owned Facilities Pollution Prevention and Good Housekeeping for
Municipal Operations..............................................................................25
14.2 OPERATION AND MAINTENANCE PROGRAM....................................................................27
14.3 VEHICLE AND EQUIPMENT CLEANING OPERATIONS........................................................28
14.4 13MP EVALUATION FOR STREETS, ROADS, AND PUBLIC PARKING L O'I's MAINTIL-NANCE.28
15.1 OPERATION AND MAINTENANCE FOR MUNICIPALLY OWNED OR MAINTAINED
STRUCTURAL STORMWATER 13MPS AND STORM SEWER SYSTEM....................................29
16.1 13MP IMPLEMENTATION FOR STREETS; ROADS, AND PUBLIC PARKING LO'I'S
MAINTENANCE.................................................................................................................30
17.1 EMPLOYEE / STAFF TRAINING.........................................................................................32
18.1 MUNICIPAL SPILL RESPONSE PROCEDURES.....................................................................33
List of Tables
Table 1-1
Population and Growth Rate for the City of Fayetteville.....................3
`fable 4-1
Percentage of Land Use in the City of Fayetteville ............................5
"Fable 5-1
Receiving Strearns..................................................................8
Table 6-1
Water Quality Monitoring Parameters..........................................9
Table 6-2
Description of the City of Fayetteville Water Quality Monitoring Sites
.... 9
'fable 9-1
BMP Summary table for Public I-ducation and Outreach...................12
Table 9-2
Targeted Pollution Sources for the Public Education and Outreach
Program.............................................................................13
Table 10-1
BMP Summary for the Public Involvement and Participation Program ...
17
Table 1 1-1
BMP Summary for the Illicit Discharge Detection and 131irnination
Program.............................................................................19
Table 13-1
BMP Summary for Pollution Prevention and Good Housekeeping for
Municipal Operations Program..................................................25
'liable 13-2
Municipal Sites Included in the Pollution Prevention and Good
Housekeeping for Municipal Operations Program ...........................28
List of Figures
]Figure 2-1 Fayetteville Jurisdiction and Drainage Basin...................................4
Figure4-1 Land Use Map.......................................................................6
Figure 5-1 Receiving Streams Map............................................................7
Figure 6-1 Sample Locations..............................................................I...10
The Cily (if Fayetteville
page -2-
Nl'UL'.Y Permit No. NCS000246—Slornnvaler Permit Renewal Ahplicaliox July 31 " 2017

1.1 Population Served
The Stormwater Plan covers the incorporated area of the City of Fayetteville, as applicable and
defined by the NPDES permit. As indicated in the City's NPDES permit, those portions of the
incorporated area that are within the boundaries of Fort Bragg are excluded from the City's NPDES
permit and are thus not intended to be part of this Stormwater Plan. Fort Bragg has a separate
NPI)ES permit that regulates those stormwater discharges to the Waters of the State. Data reported
in this section was obtained from the City's Planning Department. Table 2-1 provides the
population and estimated average annual growth rate for the City. The source of this population
data is the 2010 Decennial Census information.
Table 1-1: Population and Growth Rate for the City of Fayetteville
2015 Population
2010 Population.
Estimated Annual Percent Change
208,158
200,564
.76%
As a point of clarification and as of the 2010 Census, the population of the City of Fayetteville
minus Fort Bragg was 183,367. As of July 2015 the population of the city was estimated to be
208,158 based on the last certified estimate from the NC office of state Budget and Management.
The City of Fayetteville minus Fort Bragg was estimated to be 184,752.
1.2 Growth Rate
Table 1-1 shows the population growth rate represented as an "Estimated Annual Percent Change"
for the incorporated area of the City. This growth rate was calculated using the percent change
between the 2010 population totals and the 2015 certified estimates, annualized by dividing this
percent change by five.
2.1 Jurisdictional and MS4 Service Areas
The incorporated area of the City of Fayetteville is approximately 149.66 square miles. However,
approximately 54 square miles of the City consist of land within Fort Bragg. Since the area of
Fort Bragg is excluded from the City's NPDES permit, the jurisdictional and MS4 service area for
the City is the remaining area of'approxiinately 95.66 square miles. The location of this area within
Cumberland County and corresponding drainage basins are provided in Figure 2-1. The source of
this information is the City of Fayetteville Planning Department which updates jurisdictional and
geographical boundaries as annexations occur.
The On, of Faveileville
page -3-
NITES Permit No. NCS0002. 6 — Stormwater Permit Renewal Application JOY 31 ", 2017

Figure 2-1: Fayetteville Jurisdiction and Drainage Basins
f 'r
I
CROSS CREEK C�WE FEA 1
LMTTLE CROSS CREEK
w
BEAVER CREW 2 CP
BLOUNTS CREEK
v
r •
LffT1..E ROCKFISH CREi3(1
BEt1yER CREEK 3 ? KHEA{) CREEK
CAP 2
_ OCKFISWCII FF
STEVHARTS CREEK
G'
ROCKFISH CREEK
r
I3IIAINACY.RASINS
cap, row R w -.
W..- Wo—.—..v..k• 0 6,000 12,000 24,000
C*, L.W. Feet
The City of Fayetteville
NPUFS Permit No. NCS000246—Stormwater Permit Renewal Application
page-4-
July 311 2017

3.1 MS4 Conveyance System
The existing MS4 serving the City is composed of curbs, gutters, catch basins, culverts, pipes, and
ditches that collect and convey stormwater For discharge to receiving streams. There arc an
estimated 576 miles of storm drain pipe and 22,115 catch basins and drop inlets within the City's
MS4. At a minimum, pipe systems are typically 15 inches in diameter and are designed for the
ten-year storm event. OLItlet energy is commonly dissipated through the use of end -walls or flared
end sections with riprap aprons. Although the natural alignment of many receiving streams has
been altered over the past century, many of the stream banks remain mostly vegetated. Stream
banks that were armored with riprap as a result of previous stream bank stabilization efforts are
currently allowed to re -vegetate naturally.
Maintenance and improvements to the MS4 system are funded by stormwater utility Fees collected
within the City. Maintenance activities include cleaning inlets of debris and sediment, maintaining
channels to reduce erosion and maximize pollution reduction capabilities, and the removal of
blockages. Improvements to the MS4 system include solving watershed scale infrastructure
problems; channel stabilization, safety improvements, stream habitat enhancement, water quality
enhancement, and resolving flooding problems associated with stormwater generated from public
streets.
4.1 Land Use Composition Estimates
The number of square miles and percentage of the MS4 service area under residential, commercial,
industrial, public 1 institutional, vacant, and transportation land use categories are provided in
Table 2-2. Please note that Table 2-2 also provides data for those parcels that have not yet been
assigned a land use category- These percentages are for the incorporated area of the City minus
the area of Fort Bragg. Figure 2-2 provides a map of these land use areas.
Table 4-1: Percentage of Land Uses in the City of Fayetteville
Land Use Category
Number of S uare Miles
% of Land Use
Residential
64
80%
Commercial
10
12.5%
Industrial
5
6.25%
Office / Institutional
1
1.25%
4.2 Estimate Methodology
Land use estimates were derived from City of Fayetteville Unified Development Ordinance (UDO)
Use Classifications.
The Ciro of Payelteville
Page -5-
NI'1 ES Permit Na. NCS000246--Stormwater Permit Renewal Appiicalion July 31 ", 2017

Figure 4-1: Land Use Map
Fort Bragg Part of the City of Fayetteville ,
(Existing Land Use Data Not Available for
This Part of the City) =�
S.
14
•� ,* r i
IFayetteviile Cly Limrs
Existing Land Use
(Based on UDO Use Classification)
Residential
Commercial
Indkislulal
,Public and Institutional
Vaean'.
Not yet assigned
<Null>
County Boundary 1.25 2.5 5 Mlles
The City of Fayetteville
p
16
page - 6 -
NPDLS Permit No. NCS000246 — Stormwater Permit Renewal Application July 31 ". 2017

Figure 6-1: Sample Locations
N
L
CARVERS CREEK
FORT BRAGG -
BEAVER CREEK•? CROSSCREEK CAPE FEAR 1
LITTLECROSSCREEK ' r.
r �
IBONES CREEK
LITTLE ROCKFISH CREEK I
9EAVER•CREEK•2
BLOUNTSCREEK
S f �
BUCKHEAD CREEK
e _ }
BEAVER CREEK-3r _CAAN:EAR•2
STEWARTS.CREEK• h i�
LITTLE ROCKFISH CREEK 2
ROCKFISH CREEK
Legend
Drainage Basin
City ofFayettevae
_1Not nCty
L Tom of Hope Nttt<
Tom of Spring take
waters otMe State
• Yonitorino Site Loaetion g 12,000 24,OW
Feet
The City of Fayetteville
page - M -
NPI)ES Permit No. NCS000240 — Stormwater Permit Renewal Application .hilt 37"i, 2017

Table 5-1 Receiving Streams
Site
Stream
BLT
Blounts Creek
XCK
Cross Creek
BVR
Beaver Creek
BCK
Buckhead Creek
LRC
Little Rockfish Creek
CCK
Carvers Creek
6.1 Water Quality Assessment and Monitoring, Plan
The City has been conducting water quality monitoring of streams and storm water discharges since
the inception of its N I'DI-S Stormwater Permit Program in 1995. Initially, the monitoring program
focused mainly oil identifying illicit discharges. Data was used to identify and eliminate these
illegal discharges to the MS4 and surface waters and proved to be highly successful. While current
water quality monitoring efforts continue to be used for this purpose; the program has been
expanded over the years to include a wider array of water quality parameters with the additional
goal of identifying short-term and long-term water quality trends and gauging overall program
effectiveness, where possible.
Table 6-1 provides a list of the water quality parameters sampled at the monitoring sites. "fable 6-
2 contains a description and location of the 6 monitoring sites in the Monitoring Plan. Figure 6-1
shows a map and location of the 6 monitoring sites within the Monitoring Plan.
The Ciry of Fayetteville
Page -8-
AWDES Permit AW NCS000246—Slormvaier Permit Renewal Application JulY 3V, 2017

Table 6-1: Water Quality Monitoring Parameters
Parameter
Sample Type
Frequency
Temperature
In -situ
Quarterly
Turbidity
In -situ
Quarterly
Dissolved Oxygen
In -situ
Quarterly
pH
In -situ
Quarterly
Conductivity
In -situ
Quarterly
Total Suspended
Solids
Grab
Quarterly
Total Nitrogen
Grab
Quarterly
Total Kjeldahi
Nitrogen
Grab
Quarterly
Ammonia (NH3)
Grab
Quarterly
NO2 + NO3
Grab
Quarterly
Total Phosphorous
Grab
Quarterly
Chromium (Cr)
Grab
Quarterly
Copper (Cu)
Grab
Quarterly
Lead (Pb)
Grab
Quarterly
Zinc (Zn)
Grab
Quarterly
Fecal Coliform
Grab
Quarterly
Table 6-2: Description of City of Fayetteville Water Quality Monitoring Sites
Site
Stream
Location
BLT
Blounts Creek
Culvert at Campbell Avenue
XCK
Cross Creek
Culvert at Hillsboro Street
BVR
Beaver Creek
Bridge at Cumberland Road
BCK
Buckhead Creek
Culvert at Coventry Road
LRC
Little Rockfish
Creek
Bridge at Lakewood Drive
CCK
Carvers Creek
Culvert at Ramsey Street and 1-295
The Citr of Fayetteville
Page _ g _
ATI)ES Permit No. NCS000246 — Stormwaler Permit Renewal,Ppplicalion Julv3l". 2017

Figure 6-1: Sample Locations
FORT BRAGG
J BONESC
l �� l
ROCKFISH CREEK-1
Legend
0 Drainage Basin
CdyofFayeltevile
QNot incity
=Town of Hope Itlls
Torn of Spring Lake
Waters a f the State
• Monitoring Site Location
N
G1
CARVERS CREEK,
BEAVE R'CREEIN" -1 CROSS CREEK CAPE FEAR 7
LITTLE CROSS CREEK r 3
At
J
n `r BL�OUNTS CR�E K��
ff
r 1�.
BUDCKHEAS CRE_ EKE
CREEK-3 C1lPE~Fi
�E,
� LITTLE ROCKF,iSHy,CREK 2.
t
r.
f
ROCKFISH CREEK
The CitY of Fnvetleville
NPOI-S Pertnii No. NCS000246 — Slormwaler Pet -mil Renewal Applicalion
c> 1
0 12,000 24.000
7777777777=Feet
peisye - 10 -
Juiv 31 " 2017

6.2 Water Quality Monitoring Implementation
The City prepared and submitted its Water Quality Assessment and Monitoring Plan to NCDENR
in June 2013 as described in Section 10-2 above- Upon receiving approval of the plan from
NCDENR in June 2013, the City began implementation of the plan to conduct quarterly fixed
interval monitoring at the b specified monitoring sites. Following completion of monitoring
activities at the end of each fiscal year (June 30), monitoring data will be analyzed to determine
water quality trends and gauge program effectiveness where possible, especially in the areas of
illicit discharge detection and elimination.
7.1 Partnership Programs
Coordination with NCDOT — The Stormwater Division coordinates with the local NCDOT on
various stormwater activities such as street sweeping and ditch maintenance programs as well as
issues related to their NPDES permit implementation. As indicated previously, the City is reimbursed
for street sweeping various NCDOT roads through an existing maintenance agreement.
8.1 State Pro rams
Construction Site Runoff Controls Locally Delegated Program: The City does not currently have
a locally delegated erosion control program for administrating a Construction Site Runoff Controls
Program. 'this program has been and is currently provided by the local office of the NCDENR
Land Quality Section. Even though the City's existing Construction Site Runoff program is
handled by the local office of the NCDENR Land Quality Section, the City continues to
aggressively inspect construction sites that are brought to their attention through complaints or
other sources. The City developed a standard operating procedure (SOP) that provides a step by
step outline as to how perform the inspection and any needed follow-up. These activities are fully
coordinated with NCDENR Land Quality Section. There continues to be an excellent working
relationship between the City and NCDENR to address all problems associated with construction
sites. Additionally, the referenced program by NCDENR's Land Quality Section regulates
construction sites that are one (1) acre and larger. The City considers smaller sites as potentially
discharging sediment and perfornis inspections and pursues enforcement measures through our
local Ordinance or referral to NCDENR when needed.
9.1 Points of Contact
• Douglas J Hcwett, ICMA-CM, City Manager
City Manager's Office
433 Hay Street I Fayetteville, NC 28301-5537
Office: 910.433.1990
E-mail: dheweq ci.fay.nc.us
Web: www.FayettevilleNC.Pov
The City of FaYettevitle
Pago - I 1 -
IVPDES Permit No. SCS000246 —Storm warar Permit Renewal ,4hPlication July 3P'. 2017

• Rob Stone, PE — Public Services Director
Public Services Department
433 Hay Street I Fayetteville, NC 28301-5537
Office: 910.433.1691
RStoneaci.fa.
Web: www.FayettevilleNC.gov
Web: www.fayetteviIlenc.gov/governmenL/city-departments/en ineering-infrastructure
• Ciselle Rodriguez, 11E, CFM, City Engineer
Public Services Department
City of Fayetteville j 433 Hay Street I Fayetteville, NC 28301-5537
Office: 910.433.1303
11-mail: [e-mail]
Web: http://www.cityoffayetteville.org
10.1 Public Education and Outreach
The City has developed and implemented a Public Education and Outreach Program to distribute
educational materials to the community and conduct outreach activities focused on the impacts of
stormwater discharges on water bodies. The program also provides information on the steps that
the public can take to reduce these impacts and protect water quality conditions. The following
subsections explain the BMPs implemented to meet these requirements, target audience and
pollution sources, outreach strategy, and measures of'success.
10.2 13MP Summary
Table 10-1 provides information concerning the 13MPs implemented to fulfill the Public E-ducation
and Outreach Program requirements. funding for the BMPs in this section is covered by local
stormwater utility fees.
Table 10-1: BMI' Summary "fable for the Public Education and Outreach Program
13M1)
BMP Description
(a) Describe target
Describe the target pollutants and target pollutant sources the public
pollutants and
education program is designed to address and why they are an issue.
target pollutant
sources
The City of 1� ayetteville
page - 12 -
ATI)ES Permit No. A'CS000246—Stormwater Permit Reneival Application July 31", 2017

BMP
BMP Descri tion
(b) Describe target
Describe the target audiences likely to have significant stormwater
audiences
impacts and why they were selected.
(c) Informational
Promote and maintain an internet website designed to convey the
website
rogram's message.
(d) Distribute public
Distribute general stormwater educational material to appropriate target
education
groups as likely to have a significant stormwater impact.
materials to
identified user
groups
(e) Promote and
Promote and maintain a stormwater hotline / helpline.
maintain -Hotline
/ Help Line
(� Implement a
Promote and maintain a Public Education and Outreach program
Public Education
designed to address target pollutant sources and to provide information
and Outreach
and education to the general public as well as target audiences. For
Program
each media event or activity_ estimate and record the extent of
exposure.
10.3 Target Pollutants and Sources
'Fable 10-2 provides the specific pollution sources targeted for the public education program as
well as a description as to why the sources are important for protecting water quality in the City.
Table 10-2, Targeted Pollution Sources for the Public Education and Outreach Program
Pollution Source
Issue
Lawn Care
Improper application, handling, and storage of lawn care products can
Activities
result in the discharge of pollutants to the storm drain system including
fertilizers and herbicides. Improper disposal of grass clippings and
leaves can negatively impact water quality by producing increased BOD
and decreased DO levels in streams. Significant residential development
exists in the City of Fayetteville with the potential for negative water
quality impacts associated with improper lawn care activities,
Improper Disposal
Improper disposal can result in the discharge of a variety of pollutants to
the storm drainage system. 'this can be a problem at construction sites
where paint and other construction wastes are generated and in
established commercial and residential areas where used oil, grease,
animal waste, carpet cleaning wastes, and a variety of other pollutants
can be a problem.
Poor
Poor housekeeping can result in the discharge of petroleum products,
Housekeeping
miscellaneous chemicals, and other wastes to the storm drain system and
surface waters. This is usually a problem at commercial and industrial
facilities.
The City of Fayetteville
papm - 13 -
NI'1JI S Permit No. NC:S000246— Stortnwcrter Permit Renewal Application h1j, 31'r 2017

Pollution Source
Issue
I,rosion
Poor erosion control at construction sites results in sediment discharges
to the storm drainage system. Also, excessive volumes of'stormwater
runoff cause scouring of the creek banks resulting in sedimentation of the
streams.
10.4 Target Audiences
The target audiences for the public education program include those entities that will have
significant positive and / or negative impacts on water quality conditions. The audiences selected
are listed below along with an explanation as to why they are being targeted for educational
Outreach -
General Public: Homeowners between the ages of 25 and 55 have been selected as a primary
target for the educational program due to the significant positive and negative impacts they can
have on water quality conditions. This age group represents a significant portion of the residents
of" the City. This is also the age group that would potentially engage in activities such as dumping
oil and other wastes into storm drains, improperly disposing of yard wastes along creek banks, and
improperly applying pesticides and herbicides on lawns. This also represents the target group that
would be more inclined to report pollution problems observed in streams and lakes and participate
in volunteer water quality. initiatives. The City receives an average of 1,000 telephone calls
annually from the general public to the City's Stormwater Hotline. One of the goals of the outreach
program is to increase public awareness regarding water quality problems / concerns and provide
information regarding proper reporting requirements for observed pollution problems. Some
citizen groups have a greater potential for impacting water quality and will be specifically targeted
as described below:
Civic /Enviro►nrieutal Groups —Targeted to become aware of general water quality issues, report
pollution problems and participate in a variety of volunteer activities.
Neighborhood f Homeowirers Associations —Targeted to become aware of general water quality
issues, report pollution problems, and participate in a variety of volunteer activities.
Hispanic Outreach —Targeted for multi -language campaigns to become aware of general water
quality issues and proper disposal activities.
Do -It -Yourself Yard Care — Targeted to reduce pesticide and fertilizer use and properly dispose
ofyard waste.
School Aged Children — Targeted to become aware of general water quality issues, collaborate
with public school curriculum, and reach out to parents as well.
Commercial: Commercial facilities have been targeted for the educational program due to the
significant negative impacts they can have on water quality by potentially improperly handling
and disposing of wastes, making illicit connections to the storm drain system, and practicing poor
housekeeping at their facilities. Some commercial facilities have a history of water quality
problems and will be specifically targeted through mailings, brochures, or presentations including:
The Citi,of 1'a)vtteville
page- 14-
NITES Permit No. AICS0002.16—S1orm ester Permit Renewal Application Alv 3/`" 2017

Concrete Companies — Targeted for potential illegal dumping of wash water into storm drains.
Lawn Care Companies and Golf Courses — Targeted for potential improper application of
IertiIizers and herbicides resulting in discharges to surface waters.
Painting/Home Renovation Companies — Targeted for potential improper handling of paints and
other waste materials resulting in discharges to storm drains.
Restaurants — Targeted for potential improper handling of grease and other cooking byproducts
resulting in discharges to storm drains.
Carpet Cleaning Companies — Targeted for potential illegal dumping of wastewater into storm
drains.
Automotive Repair Facilities — Targeted for potential improper handling; Of used oil and other
waste automotive fluids resulting, in discharges to storm drains.
10.5 Informational Website
A website will continue to be developed and directed at all the target audiences discussed in sub-
section 3.3 including the general public and commercial and industrial entities. Specific
information will be provided on these web pages directed at the pollution sources discussed in
'fable 3-2 above.
10.6 Public Education Materials
This outreach mechanism will be used to target specific pollution sources associated with the
general public, industrial / commercial facilities. and institutions including lawn care practices,
handling of used oil and other automotive wastes; housekeeping techniques, etc. as well as to
increase public reporting of pollution problems. Brochures will be distributed during responses to
citizen requests for service, presentations, and at event displays.
10.7 Hotline / Help Line
The Stormwater Hotline, initiated in 1995 as an integral part of the Storrriwater program, is a source
of information and direction, and continues to be the primary means for the public to communicate
incidents, complaints and suggestions on a 24/7 basis.
10.8 Public Education and Outreach Program
Rather than use a "one size fits all' mentality; the public education and outreach program presents
clear messages through a kaleidoscope of media. The multi -faceted program helps citizens of
Fayetteville choose behaviors that protect our water quality.
The City of Fayetteville
Page - 15 -
NPI)ES Permit rVo. A'CS000246—Sto-mwater• Permit Renewal Application JOY 3I" 2017

10.9.1 Newspaper Articles / Inserts
Press releases often result in newspaper articles. Press releases will be issued regularly throughout
the Permit period to trigger newspaper articles about topics such as public events, workshops,
proper yard waste, animal waste and grease disposal, project completion, and other topics.
10.9.2 Utility Bill Inserts '
Periodically throughout the Permit period, an insert addressing water quality is placed in the
Fayetteville PWC utility bill and distributed to more than 70,000 customers. Also and periodically,
the Stormwater Division will coordinate with Fayetteville PWC to provide an insert that is directed
to the quality of stormwater runoff.
10.9.3 Communit Events
Mach. year throughout the Permit period, staff will regularly participate in community events such
as the Fayetteville Dogwood Festival and community awareness events by having booth space and
distributing information and promotional items.
10.9A Public Lducational Presentations
Educational presentations will be given beginning in the first year of the permit targeted at the
general public, interest groups, businesses and industrial facilities. These presentations will be
made regularly throughout each of the permit years. The presentations will focus on the efforts
necessary to protect water quality and the promotion of volunteer activities.
10.9.5 Classroom. Outreach
Each year throughout the Permit period, classroom presentations will be made to all grades from
prekindergarten through high school utilizing educational outreach materials. Presentations will
also be made at the local colleges (Fayetteville State University and Methodist University) on
certain occasions.
10.9.6 Promotional items
Promotional items will be designed and distributed to complement outreach activities such as
group presentations, workshops, and public events. Promotional items will include, but are not
limited to, messages with the hotline number to report pollution and the Stormwater Division
internet address.
11.1 Public Involvement and Participation
The City has developed and implemented a Public Involvement and Participation Program to
provide opportunities for the public to participate in program development and implementation.
The City of Fayetteville
page - 16 -
ATIMS Permit No. ,vCS000246—Slornwater Permit Renewal Application .tali, 3M, 2017

The following Sections explain the BMPs to be implemented to meet this requirement, explanation
of the public participation program, and measures of success-
1 1.1 BMP Summary
Table 10-1 provides information concerning the BMPs to be implemented to fulfill the Public
Involvement and Participation Program requirements. Funding for the BMPs in this section is
covered by local stormwater utility fees.
Table 114 : BMP Summary Table for the Public Involvement and Participation Program
BMP
BMP Description
(a) Volunteer
Develop and promote volunteer opportunities designed to promote
community
ongoing citizen participation.
involvement
program
(b) Establish a
_
Provide and promote a mechanism for public involvement that
mechanism for
provides for input on stormwater issues and the stormwater
public involvement
program
(c) Establish Hotline/
Promote and maintain a Hotline / Helpline for the purpose of public
HC12 Line
involvement and participation.
(d) Public review and
Make copies of the most recent Stormwatcr Plan available for public
comment
review and comment.
(e) Public notice
Comply with State, Tribal, and local public notice requirements
when implementing a Public Involvement and Participation
Program,
11.2 Volunteer Involvement Program
The City of Fayetteville through the Parks and Recreation Department coordinates two programs,
Adopt -A -Street and Adopt -A -Site; to provide trash and litter pickup along streets and sites that have
been adopted by volunteer groups. The groups volunteer to clean these areas several times a year.
The City provides trash bags along with a list of safety procedures to be followed during the cleanup.
The groups report their activities back to the City, and the City picks up the full trash bags for proper
disposal. These groups provide a valuable service toward the improvement of water quality by
picking up and property disposing of trash and litter that could otherwise be discharged to the
City's stornl drainage system during; the next rain event.
The Stormwater Division partners with Fayetteville Beautiful, a local affiliation of Keep America
Beautiful. Fayetteville Beautiful is responsible for citywide clean ups to include, but not limited
to, litter and debris removal. stream cleanup, etc. Fayetteville beautiful strives to keep the City
clean, and to educate the public about the importance of putting; litter in its proper place, thus
keeping; it out of local rivers and streams.
The City of he verleville
page - 17 -
NPDI.,,SPermit No. NCS000246—S1or»nvater Permit RenewalApplicnrion July 31", 2017

11.3 Public Involvement Mechanism
The City has an active Stormwater Advisory Board (SWAB) that meets regularly. The SWAB
was established via ordinance in July 2009 as the City formed its own Stormwater Utility and
Program continuing under the same general format as the Joint Stormwater Advisory Board as
established with Cumberland County in 1995.
The City SWAB consisting of Fayetteville citizens provides guidance and advice to the City
Council pertaining to the Stormwater Management Program. Additionally, the SWAB has the
powers and duty in matters relating to the administrative review of - any orders or decisions made
by the Stormwater Manager. In the past year, the SWAB has meet to discuss several issues
important to the Stormwater Program, such as amending the Stormwater Ordinance, reviewing
Capital Improvement Needs, reviewing the Stormwater Budget, and recommending a Stormwater
Utility fee increase. The SWAB has also heard presentations regarding the City's BMP inspections
process, outfall inspections process, as well as periodic project updates given by City Staff: The
SWA13 provides useful feedback and is an important asset to the Stormwater Program.
11.4 Hotline / Help Line
The Stormwater Hotline, initiated in 1995 as an integral part of the Stormwater program, is a source
of'information.and direction, and continues to be the primary means for the public to communicate
incidents, complaints and suggestions on a 24/7 basis.
11.5 Public Review and Comment
Following the development of'a Stormwater flan, copies will be made available to the public f'or
review and comment. Hard copies will be available for public review at City ]-fall as well as a
digital copy will be posted on the Stormwater Division website. The SWAB will also review the
Stormwater Plan. Additionally, presentations and updates will be made to the SWAB as needed
to update and involve the public in the ongoing development and implementation of the program.
11.6 Public Notice
All regular meetings, special meetings, and hearings of the Stormwater Advisory Board are filed
in accordance with the North Carolina Open Meetings Law. Notices of meetings are posted in a
central location in City ]-fall, as well as posted on the City's website. All records, files, and
accounts are considered public records as provided in the North Carolina Generai Statutes.
12.1 Illicit Discharge Detection and I-jimination (IDDE)
The City maintains a proactive Illicit Discharge Detection and Elimination Program that has
developed out of the implementation of'thc NI'DES storimwater permit program. The program
The 0tv of Fayetteville
Rage - 18 -
NPI)ES Permit No. NCS000240 —Stormwater Permil RenewalApplication July 3P. 2017

centers on the identification of water quality problem areas and the initiation of standardized
follow-up f jeld screening activities designed to identify and eliminate pollution sources and restore
water duality conditions. Some of the integral components of this program are as follows:
Responding to citizen requests for service concerning water duality problems
9 Administration and enforcement of the City's stormwater pollution control ordinance
> Identification and mapping of stormwater outfalls that discharge to Waters of the State
Creek Cleaning and Dry Weather blow screening
Train employees about illicit discharges and how to prevent and report them
Maintain a public reporting mechanism
➢ Coordination with other local government agencies to identify and eliminate failed septic
systems and sanitary sewer overflows
The following Sections explain the BMPs to be implemented to meet this requirement, explanation
of the program, and measures of success.
12.1 BMP Summary
Table 12-1 provides information concerning the BMPs to be implemented to fulfill the Illicit
Discharge Detection and Elimination Program requirements. Funding for the BMPs in this section
is covered by local stormwater utility fees.
`fable 12-1: BMP Summary Table for the Illicit Discharge Detection and Elimination Program
BMP
BMP Description
(a) Maintain
Maintain adequate ordinances or other legal authorities to prohibit
appropriate legal
illicit connections and discharges and enforce the approved IDDE
authorities
Program.
(b) Maintain a Storm
Maintain a current map showing major outfalls and receiving
Sewer System
streams.
Base Ma
(c) Inspection /
Maintain written procedures and / or Standard Operating Procedures
detection program
(SOPS) for detecting and tracing the sources of illicit discharges and
to detect dry
for removing the sources or reporting the sources to the State to be
weather flows at
properly permitted. Written procedures and / or SOPs shall specify
MS4 outfalls
a timeframe for monitoring and how many outfalls and the areas that
are to be targeted for inspections.
(d) Employee training
Conduct training for appropriate municipal staff on detecting and
reportin illicit connections and discharges.
(e) Provide public
Inform public employees, businesses, and the general public of
education
hazards associated with illegal connections and discharges and
improper disposal of waste.
The Citt° of Fgyelteville
page - 19 -
NITES Permit No. NCS000246—.Stomwater Permit Renewal Applicalion .hriv 31". 2017

13MP
BMP Description
(0 Maintain a public
Establish and publicize reporting mechanism for the public to report
reporting
illicit connections and discharges. Establish citizen request response
mechanism
procedure-,.
12.2 Ordinance Administration and Enforcement
Article I1. Illicit Connections and Improper Disposal offChapter 23 Stomlwater Management became
effective in the City in July 2009. Prior to that, the City had been covered via an interlocal agreement
under Cumberland County's Ordinance as part off the previous joint Permit with the County. The
City's Ordinance contains the exact same provisions as the previous County Ordinance. The
Ordinance makes it illegal to place, deposit, or discharge anything except for stormwater runoff
into the storm drainage system. "There are some "DENR approved" exceptions but overall the
Ordinance is very inclusive. The Ordinance provides City staff with a right -of -entry to private
property including buildings for enforcement actions when required. "There is also a Schedule of
Civil Penalties, reviewed and approved annually by City Council on the City's Fee Schedule, that
details the fines and penalties associated with ordinance violations. The Ordinance is available to
the public online through the City's Stormwater website, or through www.municode.com.
12.3 Stormwater Svsteni Inventory
The City has previously inventoried the stormwater system that is considered part of the public
system. 'thus, the inventory contains all stormwater structures and conveyances within the public
right-of-way and follows the system to its outfalls into Waters off the State. The parts of the
stormwater system that originate on private property are not part of the inventory. The inventory is
updated with new structures and conveyances as they are constructed through as-builts that are
submitted to the City at project completion.
During the inventory, lists of water quality concerns, sediment, and maintenance needs for each of
the watersheds were generated identifying the locations where problems and other maintenance needs
exist. "These lists were used by the City to detect and eliminate illicit connections and improper
disposal. Also, this information is being used to schedule maintenance by the City of Fayetteville
along with NCDOT. The stormwater system inventory was instrumental in identifying outfalls to
Waters of the State that need to be monitored as part of the field screening process.
12.4 Inspection 1 Detection Program
An effective Inspection 1 Detection Program is essential to the success of the Stormwater Plan.
Such a program has been in place in the City of Fayetteville since the beginning of the NI'DES
permit program in 1995. To establish a solid approach for identifying and eliminating illicit
discharges, the City will rely on techniques proven to be successful through prior implementation
of the I DDE Program. "These techniques are summarized below.
The City of 1,gvelteville
Page - 20 -
NPDES Permrr No. NCS000246—Stormwater Permit Renewal Application .1aly 31', 2017

Out all Inspections / Inventor --During the stormwater system inventory, the City located and
identified all outfalls to Waters of the State regardless of their size. As the City has completed the
stormwater inventory, that data has been used to identify all major outfalls to Waters of the State
that are 36 inches and greater. The City has currently identified approximately 279 major outfalls
to Waters of the State. In order to create a baseline, the City completed an initial dry weather
screening of all the major outfalls once their location was established. Each year, the City aims to
screen 100% of the identified outfalls for dry weather flows and evidence to detect and eliminate
illicit connections or improper disposal. Since many of the outfalls have dry weather flows due to
the infiltration ot'groundwater, the Stormwater Inspector routinely evaluates the dry weather flow
for any abnormal color, odor, or sheen. Results of the screenings are recorded in a database and
are considered a permanent record.
The City will continue to monitor dry weather flows at the major outfalls and at other locations
throughout the stormwater system as they are identified. If dry weather flows are observed. the
Stormwater Inspector evaluates the flow as described in the previous paragraph. Additionally, the
Stormwater Inspector collects a sample of the dry weather flow for visual observation and to
determine if any substances are suspended in the water column. If evidence of pollutants is
suspected, a sample of the dry weather flow is collected and further analyzed by an approved
laboratory for a number of. pollutant parameters. If pollutants are verified in the dry weather flow,
immediate follow-up field screening activities will be initiated to identify and eliminate pollution
sources.
Water Quality Monitoring— Water quality monitoring is conducted for the purpose of identifying
illicit connections and discharges, determining general water quality conditions, and targeting
water quality problem areas for additional follow-up actions. IME monitoring includes ambient
and fixed interval stream monitoring activities aimed at improving capabilities for identifying and
eliminating pollution problems and tracking long and short-term water duality trends. These data
will continue to be carefully reviewed in order to identify priority areas for follow-up field
screening, with an overall goal of identifying and eliminating pollution sources.
Industrial / Commercial Tcilities — Industrial / commercial facilities are identified as a potential
source of illicit connections and discharges to City streams. An inspection program for industrial
/ commercial facilities was implemented as a component of the initial NPDES permit program to
identify and eliminate pollution sources. These activities continue as part of the NPDI:S permit
program and the Stormwater Plan.
Public Outreach / Involvement — Reporting by the general public is one of the best tools for
detecting illicit connections and discharges. The City will focus its public outreach campaign, in
part, on informing the public of what to look for in the detection of illicit connections and
discharges and the proper reporting process for suspected pollution problems. All reported
pollution problems will be recorded as a "citizen request for service' and immediately assigned to
staff for initiation of necessary follow-up actions to identify and eliminate pollution sources.
Illicit Connections and Improper Disposal Ordinance — The City's Illicit Connections and Improper
Disposal Ordinance is the main document that defines prohibited discharges and describes
The C,"iry of Fayetteville
page - 21 -
N!'DES Permit No, lVCSD04246—Stormwater Permit Renewal Applica(ion Alv 3P" 2017

enforcement measures that may be applied when violations are determined. Once an illicit
discharge or other pollution source is identified; the ordinance will be utilized to ensure the
elimination of pollution problems and the restoration of water quality conditions.
The City investigates possible illicit connections or improper disposal activities to detect and
eliminate them. The City acts as the enforcement agent and has authority to issue fines. Additionally,
during any enforcement action, the Inspector will educate the violator on stormwater quality and how
sirnilar situations can be avoided in.the future.
Coordination ivilh Fovelteville Public Works Commission (PWC —The Stormwater Division and
PWC will continue to work jointly on promoting water quality issues through their public relations
programs. Additionally, the Stormwater Division forwards potential sanitary sewer leaks to PWC
upon discovery, Likewise, PWC alerts the Stormwater Division anytime there is a sanitary sewer
overflow that would potentially impact the water quality of the City'.s Stormwater drainage system
and, more importantly, local streams. In cases of sanitary sewer overflows, Fayetteville PWC
sends email messages to both the Stormwater Manager and the Stormwater Inspections Supervisor
detailing the specifics of the occurrence. Responses by the Stormwater Division will vary
depending on the nature of the problem and the threat to water quality. Therefore, there is open
communication and continuous dialogue between these two agencies.
Coordination with Couno Health Department — Stormwater will continue to forward discoveries
of' failing and potentially failing septic tanks to the Cumberland County Health Department and
works with their personnel as needed to resolve the matter. Additionally, the Stormwater Division
will coordinate with the County Health Department to resolve issues of stagnant water and
mosquito problems.
Sanitary Se ,er Extension — In addition to the above coordination with the County Health
Department, properties in Cumberland County that are primarily on septic tank will continue to be
annexed into the City of 17ayetteville. As a result, these properties will be converted over time to
the sanitary sewer. Thus, the proliferation of septic tanks in the urbanized area will continue to be
reduced. Accordingly, this will reduce the circumstances where septictanks fail and in turn impact
the local water quality.
12.5 Employee "Training
Target City employee groups will be educated about common illicit discharges, associated
environmental and health hazards, pollution prevention practices, problem reporting methods, and
the requirements of the Illicit Connections and Improper Disposal Ordinance. Employee groups
will be prioritized and education programs will be delivered based on the established priorities.
Various education methods will be used as appropriate for the target groups, including online
training tools, distribution of written literature, participation in employee events, articles in
employee newsletters, referrals to information on the Stormwater website, group presentations,
field visits, and facility inspections.
The CitY of Favetteville
page - 22 -
AII'DI-S Permit No. ,vCS000246 —Stormwater Permit Renewal Application July 31', 2017

12.6 Public Education and Outreach
The City will continue to maintain a public education and outreach program to inform businesses,
industries, and the general public about illicit discharges and improper waste disposal and how
they impact the environment. This education and outreach program will include instructions
regarding the proper method for reporting; illicit discharges. A media campaign, website, utility
bill inserts and handouts / brochures will be the primary education and outreach mechanisms.
Handouts and brochures will be reviewed and revised as necessary and will be distributed during
the performance of facility inspections, when responding to citizen requests for service, and at
event displays. These public education and outreach items for the IDDE Program are included as
a component of the Public Education and Outreach Program described in Section 3 of this
Stormwater Plan.
12.7 Public Reporting Mechanism
The Stormwater Hotline, initiated in 1995 as an integral part of the Stormwater program, is a source
of information and direction, and continues to be the primary means for the public to communicate
incidents, complaints and suggestions on a 24/7 basis.
13.1 Post -Construction BMP Strateyies
The above referenced Article III utilizes the "Stormwater Best Management Practices Manual'.' as
developed by NCDENIZ. "Therefore, local engineers and developers are able to utilize any of the
BMPs in the Manual to address their post -construction site runoff control requirements. Previously,
the City's BMP Manual certification was for Water Supply Watershed regulations only, but the
update to add the Phase II Stonmwater component was necessary due to local program delegation by
the State that resulted from revisions to the City's Stormwater Management Ordinance adopted on
February B. 2012.
Article III requires the long term operation and maintenance of structural BMPs by the property
owner. This is accomplished by requiring that the structural BMP be inspected on an annual basis
and the inspection report submitted to the City of Fayetteville. The inspection and report are
designed to determine any maintenance needs and how they are to be repaired. Article III requires
that the inspection be performed and the report signed by a qualified professional.
The exception to the above is in single-family subdivisions where the developer requests that the
City provide the functional maintenance responsibility for the structural BMP. In these cases, the
City performs the annual inspection and determines any functional maintenance needs. if
necessary, City forces provide the needed repairs. The property owners in the subdivision are still
responsible for the routine maintenance such as grass cutting, trash removal, and landscaping.
13.2 Deed Restrictions and Protective Covenants
The Clty of Fcryelteville
brae - 23 -
NPOES Permit No. NCS000246—Stormwater Permit Re tie wal Application Jrrly 31", 2017

Section 23-32 Minimum Stornlwater Quality Control Requirements of Article III of' the
Stornlwater Management Ordinance contains provisions that require deed restrictions and
protective covenants to ensure that development projects remain consistent with approved plans.
13.3 Operation and Maintenance Plan
Section 23-27 Plan Requirements of Article III of the Stornlwater Management Ordinance contains
provisions that require the execution of an operation and maintenance agreement between the City
and the responsible party (owner) of each BMI'. The provisions also stipulate that the owner must
conduct annual inspections of BMPs, maintain proper records documenting; operation and
maintenance activities, and submit inspection reports to the City. In the case of single far1111y
residential projects only, the City will assume the responsibility for operating; maintaining, and
inspecting required structural BMPs.
Please note that Article III of the ordinance requires that the above Operation and Maintenance
Plan be submitted to the City for review and approval prior to the issuance of a permit for the
construction of the improvements.
13.4 Setbacks for Built -Upon Areas
Section 23-32 Minimum Stormwater Quality Control Requirements of Article III of' the
Stormwater Management Ordinance contains provisions that require a minimum of 30-foot buffers
on all perennial and intermittent streams draining less than or equal to 640 acres. Buffer widths
of' 75-feet are required on all perennial and intermittent streams draining greater than 640 acres.
These buffers are recorded on record plats.
13.5 Fdu_cation and Training Program
The Stornlwater Division developed an Administrative Manual that details how stormwater plans are
to be prepared, submitted, and reviewed by the City. The Manual outlines the entire process from
approval of the construction plans to the inspection and approval of the best management practices
{13MPs). The Manual was specifically prepared to educate and train the local engineers and
developers on the new requirements for Post -Construction Site Runoff Controls. As a matter of
fact:, the City engaged a Stakeholder Committee consisting of local engineers and developers to
assist in the development of the Administrative Manual.
Since the Administrative Manual became effective in February 2012, local engineers and developers
have used it for the preparation and submittal of plans to the City. In particular, the Appendices
C011tai'n numerous forms that are required during the design, construction, and closeout phases of the
stormwater BMI's. Additionally, City staff uses the Manual to review and approve the design;
construction, and closeout of all stormwater projects. In particular, the Appendices contain nL1n1CrOLIS
form letters that the City utilizes to approve, disapprove, or issue notices of violation for all phases of
a stormwater project. The Stormwater Division also plans to review and update the Administrative
The Cin of Frrveueville
page -'24 -
NPDES Permil Na. NCS000246—S7armwaler Permit Renewal Applicalion Alt 31 ", 2017

Manual on an annual basis to ensure that it reflects any updates to Article III of the ordinance
(Stormwater Control) or other procedural modifications. The Administrative Manual is available to
the public on the City of Fayetteville Stormwater website(www.cityoffayetteville.org/stormwater).
14.1 Municipally Owned I acilities Pollution Prevention and Good Housekeeping for
Municipal Operations
The City maintains a comprehensive Pollution Prevention and Good Housekeeping for Municipal
Operations Program for applicable City owned and operated facilities. This includes inspection
and training programs to reduce stormwater pollutant runoff from these municipal operations to
the maximum extent practicable. Training materials developed locally and those available through
EPA have been used in training programs, which are targeted to operations with the highest
potential for impacting stormwater quality. The following Sections explain the BM11's to be
implemented to meet this requirement
14.1 BMP Summary Table
'fable 14-1 provides information concerning the BMPs to be implemented to fulfill the Pollution
Prevention and Good Housekeeping for Municipal Operations Program requirements. funding
for the BMPs in this section is covered by local stormwater utility fees.
Table 14-1.: BMP Summary Table for the Pollution Prevention and Good Housekeeping for
Municipal Operations Program
BMP
BMP Description
(a) Operation and
Continue to implement an operation and maintenance program for
maintenance
municipal facilities owned and operated by the City that have been
program for
determined by the City to have significant potential for generating
municipal
polluted stormwater runoff that has the ultimate goal of preventing or
facilities and
reducing pollutant runoff.
operations
(b) Site Pollution
Continue to implement Site Pollution Prevention Plans for municipal
Prevention Plans
facilities owned and operated by the City that have been determined by
for municipal
the City to have significant potential for generating polluted
facilities and
stormwater runoff that has the ultimate goal of'preventing or reducing
operations
pollutant runoff.
(c) Inspection and
Continue to Inspect and maintain inventory ol'rnunicipal facilities and
evaluation of
operations owned and operated by the City that have been determined
municipal
by the City to have significant potential for generating polluted
facilities and
stormwater runoff, including the MS4 system and associated structural
operations
BMPs, conduct inspections at facilities and operations owned and
operated by the City for potential sources of polluted runoff, the
stormwater controls, and conveyance systems; and evaluate the
sources, document deficiencies, plan corrective actions, implement
appropriate controls, and document the accomplishment of corrective
actions.
The City of Fayetteville
puge - 25 -
WDES Permit No. NCS000246— Stor mvater Permit Renewal Application A4, 31", 2017

AMP
BMP Description
(d) Spill Response
Continue to implement spill response procedures for municipal
Procedures for
facilities and operations owned and operated by the City that have been
municipal
determined by the City to have significant potential for generating
facilities and
polluted stormwater runoff.
operations
(e) Prevent or
Continue to implement measures that prevent or minimize
minimize
contamination of the stormwater runoff frorn all areas used for vehicle
contamination of
and equipment cleaning. Perform all cleaning operations indoors,
stormwater
cover the cleaning operations, ensure washwater drains to the sanitary
runoff from all
sewer system, collect stormwater runoff frorn the cleaning area and
areas used for
provide treatment or recycle, or other equivalent measures. If sanitary
vehicle and
sewer is not available to the facility and cleaning operations take place
equipment
outdoors, the cleaning operationsshall take place on grassed or
cleaning
graveled areas to prevent point source discharges of the washwater into
the storm drains or surface waters.
Where cleaning operations cannot be performed as described above
and when operations are performed in the vicinity of a storm drainage
collection system; the drain is to be covered with a portable drain cover
during cleaning activities. Any excess standing water shall be removed
and properly handled prior to removing the drain cover.
The point source discharge of vehicle and equipment wastewaters,
including tank cleaning operations, are not authorized by the City's
NPDFIS Permit and must be covered under a separate NPDF-S permit or
discharged to a sanitary sewer in accordance with applicable industrial
pretreatment requirements.
Facilities that serve three or fewer fire trucks and ambulances and that
cannot comply with these requirements shall incorporate structural
measures during facility renovation.
(f) Streets, roads,
Continue to evaluate BMPs to reduce polluted stormwater runoff from
and public
municipally -owned streets, roads, and public parking lots within the
parking lots
corporate limits. Within 36 months of the effective date of the City's
maintenance
NPDE-S Permit, the City must update its Stormwater flan to include the
BMPs selected.
(g) Streets, roads,
Continue to implement BMPs selected to reduce polluted stormwater
and public
runoff from municipally -owned streets, roads, and public parking lots
parking lots
identified by the City in the Stormwater Plan.
maintenance
(h) Operation and
Continue to implement an operation and maintenance program for
Maintenance for
structural stormwater BMPs, and the storm sewer system (including
municipally -
The Ciro of ho-vetleville
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NPDF_.S Permit No. NCS000246--Stormwater Permil Renewul Applicalion .hily 31', 2017

BMP BMP Description
owned or catch basins, the conveyance system, and structural stormwater
maintained controls).
structural
stormwater
BMPs and the
storm sewer
system
(including catch
basins, the
conveyance
system, and
structural
stormwater
controls)
(i) Staff training Continue to implement a training plan that indicates when; how often,
who is required to be trained, and what they are to be trained on.
14.2 Operation and Maintenance Program
The City provides an extensive network of'municipal operations designed to keep these operations
and services functioning properly. A number of these operations impact the storm sewer system
directly, such as storm sewer system maintenance and street sweeping, and indirectly, such as
landscape management and municipal building maintenance. The cumulative impact of all these
operations on the storm sewer system can potentially be significant, so it is important to develop
operation and maintenance programs that take impacts to the storm sewer system into
consideration.
There are numerous ways to approach this component of the Pollution Prevention and Good
Housekeeping for Municipal Operations Program and because of the extensive nature of the City's
municipal operations; assessment and implementation will occur on an ongoing basis. Initially it
will be important to meet with appropriate personnel within each operation. Such meetings will
provide a forum to gather information about field activities and potential impacts, review operation
and maintenance procedures, and discuss cooperative roles for updating good housekeeping
programs and making improvements. Observations of field activities that potentially impact the
storm sewer system will also be a key part of developing operation and maintenance programs.
Seeing activities take place first-hand and obtaining input from field employees will provide
important information that may not be obtained during an office meeting.
Many municipal operations already have well -established operation and maintenance programs.
These programs will be reviewed in terms of how well they address impacts to the storm sewer
system and subsequently updated if necessary. Where programs are lacking or deficient, the City
The City of PayeNeville
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NPDES Permit No. MCS00024 6 — Storm water Permit Renewal Application Jab, 3P2017

will work with appropriate personnel to develop programs and procedures as well as to conduct
training of field employees on how to properly implement the programs and procedures.
14.3 Vehicle and Equipment Cleaning Operations
The City recognizes the negative impacts that vehicle and equipment washwater runoff can have
on stormwater and, ultimately, surface waters. Municipal employees wash the majority of vehicles
and equipment at commercial or municipal vehicle wash facilities that drain to the sanitary sewer.
Vehicle and equipment washing at municipal facilities will be assessed during annual inspections
at all facilities listed in Table 14-2. A section regarding vehicle and equipment washing will then
be included in the SPIT of each facility that conducts washing activities. Where washing is found
to not be in accordance with the City's NPDES Permit, corrective actions will be implemented as
appropriate to the conditions at each facility. Once the SPPPs are developed, washing activities
will continue to be evaluated during facility inspections.
Table 14-2: Municipal Sites included in the Pollution Prevention and Good Housekeeping for
Municipal Operations Program
Facility
Industrial
Permit
Physical Address
PWC Wastewater Treatment Plant
Yes
601 South Eastern Boulevard
PWC Water Treatment Plant
502 Hoffcr Drive
PWC Electrical Storage Yard
1035 Old Wilmington Road
PWC Fleet Maintenance Facility
1035 Old Wilmin Eton Road
Fayetteville Regional Airport
Yes
400 Airport Road
Fayetteville Area System of Transit Bus Garage
Yes
455 Grove Street
Solid Waste Facility
Yes
455 Grove Street
Building Maintenance Facility & Fueling Station
325 Grove Street
Street Division Facility
335 Alexander Street
Milan Street Storage Yard
400 Milan Road
Marsh Street Storage Facility and'1'ruck Wash
704 Marsh Street
Waste Mana Bement Transfer Station
583 Winslow Street
14.4 13MP Evaluation for Streets, Roads, and Public 17arkiny- Lots Maintenance
The City provides a network of municipal operations designed to keep its streets, roads, and public
parking lots functioning properly. A number of these operations can impact the storm sewer
system. Initially it will be important to meet with appropriate personnel within these operations.
Such meetings will provide a forum to gather information about field activities and potential
impacts, review procedures, and discuss cooperative roles for updating good housekeeping
Programs and making improvements. Observations of field activities that potentially impact the
storm sewer system will also be a key part of evaluating potential BMI's. Seeing activities take
Ae Citt, of Fayetteville
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NPDES Permit No. NC.5000146—Stormwater Permit Renewal Application AIJ, 31". 2017

place first-hand and obtaining input from held employees will provide important information that
may not be obtained during an office meeting.
Some of these municipal operations already have well -established procedures. 'These procedures
will be reviewed in terms of how well they address impacts to the storm sewer system and
subsequently updated if necessary. Where procedures are lacking or deficient, the City will work
with appropriate personnel to develop BMPs as well as to conduct training of field employees on
how to properly implement the procedures.
Based on previous experience with its old permit, the City has and is currently implementing BMPs
as outlined in the next section. As part of the evaluation process, the BMI s in the following section
will be evaluated and modified as necessary to better protect the storm sewer system.
15.1 Operation and Maintenance for Municipally Owned or Maintained
Structural Stormwater BMPs and Storm Sewer System
The City provides several municipal operations designed to keep its storm sewer system
functioning properly. All of these operations impact the storm sewer system. Thus, it is important
to develop operation and maintenance programs that take impacts to the storm sewer system into
consideration. Initially it will be important to meet with appropriate personnel within these
operations. Such meetings will provide a forum to gather information about field activities and
potential impacts, review operation and maintenance procedures, and discuss cooperative roles for
updating good housekeeping programs and making improvements. Observations of field activities
that impact the storm sewer system will also be a key part of developing operation and maintenance
programs. Seeing activities take place first-hand and obtaining input from field employees will
provide important information that may not be obtained during an office meeting.
Some of these municipal operations already have well -established operation and maintenance
programs. These programs will be reviewed in terms of how well they address impacts to the
storm sewer system and subsequently updated if necessary. Where programs are lacking or
deficient, the City will work with appropriate personnel to develop programs and procedures as
well as to conduct training of field employees on how to properly implement the programs and
procedures.
Based on previous experience with its old permit, the City has and is currently implementing
operation and maintenance programs and procedures as outlined below. As part of' the
development process, the programs and procedures as outlined below will be reviewed and
modified as necessary to better protect the storm sewer system.
Drainage Inspection — The Stormwater Division makes routine inspections of the drainage system
based on drainage complaints. Stormwater Division personnel inspect the problern area, assess the
source of the problem, then report the problem to the appropriate agency (City Street Maintenance
Division, City or County Engineering, NCDOT, etc.). The Stormwater Division maintains a
computerized database of open Work Orders until the problem is resolved. This complaint driven
process was greatly enhanced based on the results from the stormwater inventory. Therefore, based
The 0 v of Fayetteville
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NPDIiS Permit No, NCS000246—Stornnoader Pernnii Renewal Application .10Y 31", 2017

on data from the inventory, the inspection and maintenance of the storm drainage system has become
more efficient, effective, and systematic.
Additionally, all members of the City's Street Maintenance Crews including the Leaf'Cleaning Crews
have been instructed to inspect the storm drainage system as they carry out their daily responsibilities
in the held. Based on their field observations, they report any potential maintenance needs through
the proper channels. Also, the Inspectors in the Construction Management Division look for any
drainage system maintenance needs as they inspect construction projects involving new and
replacement 1 upgraded infrastructure throughout the City.
Drainage System Allaintenance — The City Street Maintenance Division routinely cleans the piped
portions of the storm sewer system using a Jet -Vac process. This maintenance practice provides
benefits by removing sediments and other pollutants that might otherwise be washed downstream
during a heavy rain. The Stormwater Division has also purchased a camera system (RovverX Long -
Range Pipc Inspection Crawler) to assist in inspecting storm drainage pipe. The City uses the camera
to videotape various pipes looking for damaged pipes, problems with pipe joints, and potential illegal
connections to the storm drain system. The camera system has the capability to take video and still
images during inspections. The camera has greatly expanded system maintenance and upkeep, while
allowing for more timely resolution to problems that are detected.
Limited Creek Cleaning Program — The Storniwater Division has. a Limited Creek Cleaning
Program which essentially removes trash, debris and undergrowth from the existing ditches, channels
and creek banks. Crews may perform limited vegetation maintenance to ensure that the character of
the channel is maintained, however the program is not intended to increase the capacity or improve
any conveyance characteristics of the channel by excavation or filling; thus, the name Limited Creek
Cleaning Program.
Beaver Management Program —The City of Fayetteville partners with USDA to remove debris and
obstructions in local waterways. To accomplish this, the Stormwater Division coordinates with the
local wildlife Beaver Management Assistance Program (BMAP) to provide City residents with these
needed services to reduce or eliminate property damage and threats to human health and safety caused
by beaver activities within the City limits. The beaver population in local urban streams continues to
grow and be problematic for property owners.
16.1 BMP Implementation for Streets, Roads, and Public Parkin', Lots Maintenance
The following are BMPs that the City is currently implementing. These BMPs along with others
Will be evaluated as indicated in Section 8.7.
,Street Swe!l, i -- The Stormwater Division currently funds the City's entire Street Sweeping
operations. The City Street Maintenance Division performs this service on City streets as well as on
some NCDOT roads, including selected thoroughfares, through a maintenance agreement. In regards
to the street sweeping schedule, the thoroughfares are typically swept at night due to less traffic.
These streets are swept ten (1 0) times during the year or about once per month except during the heart
The Ciry of Fayetteville
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NPDES I'ermit No. NCS000246—Sto•mwaler Permit Renewal Applicalion Ali, 3I', 2017

of winter. The sweeping process requires a water spray that does not work well in cold weather. The;
thoroughfare schedule includes NCDOT streets through the agreement previously refercnced.
Residential / subdivision streets are swept four (4) times per year plus shortly behind the leaf
collection as close as possible. Thus, most of the residential / subdivision streets are swept five (5) or
six (6) times per year.
Yard Waste Containerization — The City's Environmental Services Department collects
containerized yard waste once per week throughout the year. Citizens have the choice to purchase
a brown yard waste container through Environmental Services, or may use clear plastic yard waste
bags to containerize debris. Containerization of yard waste and debris helps the City to continue
to look appealing, as well as to prevent this material from flowing into the storm drainage system.
Details regarding the pickup of yard waste are outlined in Article 1, Chapter 22 of the Solid Waste
Ordinance. Stormwater promotes yard waste containerization through its educational program to
help prevent stormwater pollution.
Loose Leaf Collection — "fhe Stormwater Division promotes the City of Fayetteville's loose leaf
collection. During the fall leaf season, City residents can place their loose leaves and pine straw
at the curb for pick-up during specific collection periods. This program provides for the timely
removal of the leaves prior to them being washed into the storm drainage system. Stormwater
coordinates with Environmental Services to educate citizens on proper placement of their loose
yard waste to ensure that it does not reach the drainage system. At other times throughout the year,
Chapter 22, Article I of the City's Solid Waste Ordinance requires containerization of all leaves
for efficient and effective pick-Llp. Again, the containerization requirement keeps the leaves from
being washed down streets and other conveyances, and into the storm drainage system.
S ill Res onse — The City of Fayetteville's Hazardous Materials (HAZMAT) Team provides
regional emergency spill response. The members of the HAZMATunit are certified in hazardous
materials by the State of North Carolina. Firemen who are part of the HAZMAT team also receive
a wide variety of training to handle different types of hazardous materials and situations once they
are assigned. The HAZMAT team is also contracted by the State of North Carolina as one of seven
Regional Response teams. The team is in charge of responding to incidents that cover a twelve
county area. it is through these response teams that counties in the region receive the necessary
help and materials to handle large HAZMAT calls.
The Stormwater Division takes an active role in any HAZMAT spill response where material could
potentially enter the drainage system and eventually Waters of the State. To participate in this
process, Stormwater Division personnel have received general HAZMAT training. Stormwater
Division personnel will plug any drainage lines in the vicinity of a spill where the spill might enter
a portion of the drainage system. If necessary, Stormwater Division personnel will contact an
environmental firm who is licensed and permitted to clean materials out of the storm drainage
system. Stormwater Division personnel coordinate the efforts to ensure that hazardous materials
do not reach the Waters of the State.
The Crty of rgverteville
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NPDF_S Permit No. A'CS000146—.Stormwater 1'erniit Renewal Application AN 3P', 2017

Public Parking Lots —The Stormwater Division has partnered with researchers and engineers from
North Carolina State University and Filterra Bioretention Systems to install permeable pavement
and two stormwater bioretention systems to help treat stormwater runoff at the Fayetteville Amtrak
station. The Filterra Biopave Stormwater Management System will capture and immobilize
stormwater pollutants to treat urban runoff' in the immediate area. Pollutants such as nitrogen,
phosphorus, oils and grease are filtered through the permeable pavement and bioretention system
before the stormwater is discharged into the City's storm drainage system. The system uses
exclusive components of permeable interlocking concrete pavers, stone aggregate, soil
stabilization grid and a Filterra 13ioretention system to create a surface that can handle moderate
traffic and fully detains, conveys and treats stormwater. The bioretention system uses landscape
plants and specially engineered media to remove the pollutants fi-om the stormwater.
Animal Control — On .tune 24, 2013, the Fayetteville City Council adopted amendments to the
Animal Control Ordinance which requires owners of animals to immediately dispose of animal
waste from any public or private property, properly. Violators of the Ordinance can face violation
notices, fines, leading up to loss of animal (until fees are paid) for habitual offenders. This
ordinance will not only help the community to look better, but it will also have a positive impact
on water quality.
Dog f� ark — The City of Fayetteville operates the Riverside Dog Park, located near the Cape near
Botanical Gardens. There are two designated areas, one for dogs smaller than twenty-five pounds
and the other for any dog larger. All dogs in the park are to be on a leash and have license and tags
on their collars. Additionally, dog owners are educated and encouraged to properly dispose of their
dog's waste. The proper disposal of dog waste makes for a better park but it also improves the quality
of'the stormwater runoff leaving the park.
Coordination wish NCDOT — The Stormwater Division coordinates with the local NCDOT on
various stormwater activities such as street sweeping and ditch maintenance programs as well as
issues related to their NI'DES permit implementation. As indicated previously, the City is reimbursed.
for street sweeping various NCDOT roads through an existing maintenance agreement.
17.1 Employee 1 Staff Training
"Training seminars will be conducted for employees at the facilities listed in Table 8-2 based on a
priority schedule. The goal of�thcse training seminars will be to inform employees of the actions
necessary to reduce the discharge of' pollutants from their facilities / operations and protect water
quality. The following topics will be included in the seminar:
1) Overview of general water quality conditions in the City of' Fayetteville and reasons for
protecting water quality
2) Description of common pollutants, their sources, and water quality impacts
3) Description of the actions that each facility should take to reduce discharges of pollutants,
with an emphasis on good housekeeping
4) Description of effective spill prevention measures that should be employed at each facility
The City of F(yelleville
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NPI)IiS Permit No. NCS000246-Stormwater Permit Renewal Application .10y 31'. 2017

5) Discussion of typical pollution sources at municipal operations and specific actions that
should be taken to eliminate these sources and protect water quality
6) Review of the Site Pollution Prevention Plan where applicable
7) Explanation of the potential negative consequences of failing to control pollutants at
facilities
8) Overview of IDDE Program and how to report observed water quality problems
The seminars will include a combination of classroom -style presentations and hands-on outdoor
activities. Written materials including a summary of good housekeeping practices and spill
prevention / control techniques will also be distributed during the seminars.
18.1 Municipal Spill Response Procedures
Numerous activities conducted by City employees, both in the field and at facilities, have the
potential to generate spills that may enter the MS4 and contaminate surface waters. Because of
that risk, Spill Prevention and Response Procedures have been developed for all facilities (and
associated field operations) listed in Table 14-2. For those facilities / operations the Spill
Prevention and Response Procedures will be reviewed and updated as necessary. To make the
effort as seamless as possible, Spill Prevention and Response Procedures have been incorporated
into SPPI's. To that end, spill prevention and response evaluations will often be conducted in
conjunction with evaluations of SPI'Ps.
Items that are evaluated and incorporated into Spill Prevention and Response Plans include the
following:
• Product storage tanks / containers, exposure, and secondary containment
• Flow path and potential for entry into the MS4 -
• Spill history, response to those spills, and documentation
• Activities that may generate spills
• Operating procedures to prevent spills
• Spill response procedures
• Spill response equipment and other countermeasures
• Employee training
Spill Response — The City of. Fayetteville's Hazardous Materials (I-IAZMAT) Team provides
regional emergency spill response. The members of the HAZMAT unit are certified in
hazardous materials by the State of North Carolina. Firemen who are part of the IIAZMAT team
also receive a wide variety of training to handle different types of hazardous materials and
situations once they are assigned. The HAZMAT team is also contracted by the State of North
Carolina as one of seven Regional Response teams. The team is in charge of responding to
incidents that cover a twelve county area. It is through these response teams that counties in the
region receive the necessary help and materials to handle large HAZMAT calls
The Ci(v of FaYatteville
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NPOFS Permit No, NCS000246—Stormwater 1let,mit Renewal fipplication Jirly 31", 2017