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Home My WebLink AboutWQCSD0194_Compliance Evaluation Inspection_20190801ROY COOPER Governor MICHAEL S. REGAN Secretary LINDA CULPEPPER Director Joseph R. Pearce Aqua North Carolina, Inc. 202 Mackenan Court Cary, NC 27511 NORTH CAROLINA Environmental Quality August 1, 2019 Subject: Deemed Permitted Wastewater Collection System Inspection Reports System Numbers WQCSD0187, WQCSD0194, and WQCSD0200 Frye Bridge, Forest Ridge, and Salem Glen Collection Systems, Respectively Davidson and Forsyth Counties Dear Mr. Pearce: RECEIVED/NCiDEQ/DWI AUG 0 8 2019 Water Quality Permitting Section On June 27, 2019, Paul DiMatteo of the Division of Water Resources (Division), Winston-Salem Regional Office met with Samuel Pegram to conduct Compliance Evaluation Inspections of the above referenced Deemed Permitted Wastewater Collection Systems. The inspections consist of (1) a review of the permit and accompanying documentation to determine compliance with permit conditions, and (2) an on -site inspection of several collection system components. The attached inspection form notes the areas that were evaluated for the inspection, with notable findings outlined as follows. Site Inspections 1. Frye Bridge —The main pump station and a manhole near that pump station were inspected. No issues were noted. 2. Salem Glen —The Keswick Lane and Hamptons pump stations were inspected, as well as a manhole on Hampton Oak Court. No issues were noted. Permit Conditions 1. We recommend updating the collection system map to include pipe sizes, materials and age. �r' DEQ`- North Carolina Department of Environmental Quality I Division of Water Resources Winston-Salem Regional Office 1 450 West Hanes MITI Road, Suite 3001 Winston-Salem, North Carolina 27105 336.776.9800 The inspections were considered satisfactory. If you should have any questions, please do not hesitate to contact Paul DiMatteo at (336) 776-9691 or our office at (336) 776-9800. Sincerely, CDoouSlgned by: L On T SM1Ir 145849EMC94EA . Lon T. Snider, Regional Supervisor Water Quality Regional Operations Section Winston-Salem Regional Office Division of Water Resources, NCDEQ Enclosures — Inspection Reports CC: WQS Winston-Salem Regional Office PERCS Unit Central Files Compliance Inspection Report Permit: WQCSDO187 Effective: 03/01/00 Expiration: Owner : Aqua North Carolina Inc SOC: Effective: Expiration: Facility: Frye Bridge Collection System County: Forsyth Region: Winston-Salem Contact Person: Joseph R Pearce Title: Director of Operations Phone: 919-653-6964 Directions to Facility: System Classifications: Primary ORC: Certification: Phone: Secondary ORC(s): On -Site Representative(s): Related Permits: Inspection Date: 06/27/2019 Entry Time: 10 25AM Exit Time: 10 55AM Primary Inspector: Paul DiMatteo Phone: 336-776-9691 Secondary Inspector(s): Reason for Inspection: Routine Inspection Type: Collection System Inspect Non Sampling Permit Inspection Type: Deemed permitted collection system management and operation Facility Status: Compliant ❑ Not Compliant Question Areas: Miscellaneous Questions General Grease Control Spills/Response Plan Inspections Manholes Pump Stations (See attachment summary) Page 1 of 6 Permit: WQCSD0187 Owner- Facility. Aqua North Carolina Inc Inspection Date: 06/27/2019 Inspection Type : Collection System Inspect Non Sampling Reason for Visit. Routine Inspection Summary Page 2 of 6 Permit: WQCSD0187 Owner -Facility: Aqua North Carolina Inc Inspection Date: 06/27/2019 Inspection Type . Collection System Inspect Non Sampling Reason for Visit: Routine General # Is this system a satellite system? # If Yes, what is system name or permit number? Is there a overall sewer system map? Does the map include Pipe sizes Pipe materials (PVC, DIP, etc) Pipe location # Flow direction # Approximate pipe age # Pump station ID, location and capacity # Force main air release valve location & type # Location of satellite connections Are system maintenance records maintained? Comment Collection system map has locations only. Grease Control Is grease/sewer education program documented with req'd customer distribution? # Are other types of education tools used like websites, booths, special meetings, etc? If Yes, what are they? (This can reduce mailing to annual ) For public systems, is there a Grease Control Program via an ordinance/agreement? If Yes, does it require grease control devices at applicable locations? Is the Grease Control Program enforced via periodic inspections/records review? Is action taken against violators? Comment Spills and Response Action Plan # Is system free of known points of bypass? If No, describe type of bypass and location # Have there been any sewer spills in the past 3 years? If Yes, were they reported to the Division if meeting the reportable criteria? If applicable, is there documentation of press releases and public notices issued? Are all spills or sewer related issues/complaints documented? # Are there repeated overflows/problems (2 or more in 12 months) at same location? # If Yes, is there a corrective action plan? Is a Spill Response Action Plan available? Is a Spill Response Action Plan available for all personnel? Yes No NA NE ❑ M ❑ ❑ ❑ ❑ ❑ ❑ M ❑ ❑ ❑ N ❑ ❑ ❑ ❑ ❑ ■❑❑❑ ❑■❑❑ ■❑❑❑ ❑■❑❑ ❑ N ❑ ❑ ❑ ❑ ❑ Yes No NA NE Yes No NA NE ■❑❑❑ ❑■❑❑ ❑❑■❑ E]EIN ❑ ❑ ❑ ❑ ❑ ❑ M ❑ ❑ ❑ E ❑ ■❑❑❑ ❑ ❑ ❑ Page 3 of 6 Permit: WQCSD0187 Owner - Facility Aqua North Carolina Inc Inspection Date: 06/27/2019 Inspection Type Collection System Inspect Non Sampling Reason for Visit: Routine Does the plan Include # 24-hour contact numbers # Response time # Equipment list and spare parts Inventory # Access to cleaning equipment # Access to construction crews, contractors, and/or engineers # Source of emergency funds # Site sanitation and cleanup materials # Post-overflow/spill assessment Comment Inspections Are adequate maintenance records maintained? Are pump stations being Inspected at the required frequency? Is at least one complete functionality test conducted weekly per pump station? Is there a system or plan in place to observe the entire system annually? Is the annual Inspection documented? # Does the system have any high -priority lines/locations? Are inspections of HPL documented at least every 6 months? Are new lines being added to the HPL list when found or created? Comment Manholes Please list the Manholes Inspected Manhole outside PS Are manholes accessible? # Are manhole covers/vents above grade? Are manholes free of visible signs of overflow? Are manholes free of sinkholes and depressions? Are manhole covers present? # Are manholes properly seated? # Are manholes In good condition? # Are Inverts In good condition? Is flow unrestricted In manholes? Are manholes free of excessive amounts of grease? Are manholes free of excessive roots? Are manholes free of excessive sand? Are manhole vents screened? • ❑ ❑ ❑ • ❑ ❑ ❑ • ❑ ❑ ❑ • ❑ ❑ ❑ • ❑ ❑ ❑ ❑ ❑ E ❑ • ❑ ❑ ❑ • ❑ ❑ ❑ Yes No NA NE ❑ ❑ ❑ ■❑❑❑ ■❑❑❑ ❑ ❑ E ❑ ■❑❑❑ Yes No NA NE ■❑❑❑ ■❑❑❑ ■❑❑❑ ■❑❑❑ ■❑❑❑ ❑ ❑ ❑ ■❑❑❑ ■❑❑❑ ❑ ❑ ❑ ■❑❑❑ ❑ ❑ ❑ ❑ ❑ E ❑ Page 4 of 6 Permit- WQCSDO187 Owner - Facility: Aqua North Carolina Inc Inspection Date: 06/27/2019 Inspection Type : Collection System Inspect Non Sampling Reason for Visit: Routine Are vents free of submergence? ❑ ❑ M ❑ Are manholes free of bypass structures or pipes? M ❑ ❑ ❑ Comment Pump Stations Yes No NA NE Please list the Pump Stations Inspected Frye Bridge # Number of duplex or larger pump stations in system 1 # Number of vacuum stations in system 0 # Number of simplex pump stations in system 0 # Number of simplex pump stations in system serving more than one budding 0 How many pump/vacuum stations have # A two-way "auto polling" communication system (SCADA) installed? 0 # A simple one-way telemetry/communication system (auto -dialer) installed? 1 For pump stations inspected Are they secure with restricted access? ❑ ❑ ❑ Were they free of by-pass structures/pipes? M ❑ ❑ ❑ Were wet wells free of excessive grease/debris? 0 ❑ ❑ ❑ # Do they all have telemetry installed? 0 ❑ ❑ ❑ Is the telemetry system functional? ❑ ❑ ❑ Is a 24-hour notification sign posted ? 0 ❑ ❑ ❑ Does the sign include Owner Name? E ❑ ❑ ❑ Pump station identifier? 0 ❑ ❑ ❑ # Address? ❑ ❑ ❑ Instructions for notification? ❑ ❑ ❑ 24-hour emergency contact numbers? 0 ❑ ❑ ❑ Are audio and visual alarms present? ❑ ❑ ❑ Are audio and visual alarms operable? M ❑ ❑ ❑ # Is there a backup generator or bypass pump connected? ❑ ❑ ❑ If tested during inspection, did it function properly? ❑ ❑ ❑ Is the back-up system tested at least bi-annually under normal operating conditions? ❑ ❑ ❑ # Does it have a dedicated connection for a portable generator? M ❑ ❑ ❑ # Is the owner relying on portable units in the event of a power outage? ❑ ❑ ❑ # If Yes, is there a distribution plan? ❑ ❑ ❑ If Yes, what resources (Units/Staff/Vehicles/etc) are included in Plan? # Does Permittee have the approved percentage of replacement simplex pumps? ❑ ❑ 0 ❑ Page 5 of 6 Permit: WQCSD0187 Owner -Facility: Aqua North Carolina Inc Inspection Date- 06/27/2019 Inspection Type : Collection System Inspect Non Sampling Reason for Visit: Routine Is recordkeeping of pump station inspection and maintenance program adequate? Do pump station logs include at a minimum Inside and outside cleaning and debris removal? Inspecting and exercising all valves? Inspecting and lubricating pumps and other equipment? Inspecting alarms, telemetry and auxiliary equipment? Comment Inspection logs Include Initial/date and anV actions performed that daV. ❑ ❑ ❑ ❑❑❑■ ❑ ❑ ❑ ❑ ❑ ❑ Page 6 of 6 Compliance Inspection Report Permit: WQCSD0194 Effective: 03/01/00 Expiration: Owner: Aqua North Carolina Inc SOC: Effective: Expiration: Facility: Salem Glen Subdivision Collection System County: Davidson Region: Winston-Salem Contact Person: Joseph R Pearce Directions to Facility: System Classifications: Primary ORC: Secondary ORC(s): On -Site Representative(s): Related Permits: Inspection Date: 06/27/2019 Primary Inspector: Paul DiMatteo Secondary Inspector(s): Title: Director of Operations Certification: Phone: 919-653-6964 Phone: Entry Time: 09 10AM Exit Time: 10 25AM Phone: 336-776-9691 Reason for Inspection: Routine Inspection Type: Collection System Inspect Non Sampling Permit Inspection Type: Deemed permitted collection system management and operation Facility Status: Compliant ❑ Not Compliant Question Areas: Miscellaneous Questions General Grease Control Spills/Response Plan Inspections Manholes Pump Stations (See attachment summary) Page 1 of 6 Permit WQCSD0194 Owner -Facility: Aqua North Carolina Inc Inspection Date: 06/27/2019 Inspection Type : Collection System Inspect Non Sampling Reason for Visit: Routine Inspection Summary Page 2 of 6 Permit: WQCSD0194 Owner -Facility: Aqua North Carolina Inc Inspection Date: 06/27/2019 Inspection Type . Collection System Inspect Non Sampling Reason for Visit: Routine General # Is this system a satellite system? # If Yes, what is system name or permit number? Is there a overall sewer system map? Does the map include Pipe sizes Pipe materials (PVC, DIP, etc) Pipe location # Flow direction # Approximate pipe age # Pump station ID, location and capacity # Force main air release valve location & type # Location of satellite connections Are system maintenance records maintained? Comment- Map Includes line locations only Grease Control Is grease/sewer education program documented with req'd customer distribution? # Are other types of education tools used like websltes, booths, special meetings, etc? If Yes, what are they? (This can reduce mailing to annual.) For public systems, is there a Grease Control Program via an ordinance/agreement? If Yes, does it require grease control devices at applicable locations? Is the Grease Control Program enforced via periodic inspections/records review? Is action taken against violators? Comment. Spills and Response Action Plan # Is system free of known points of bypass? If No, describe type of bypass and location # Have there been any sewer spills in the past 3 years? If Yes, were they reported to the Division if meeting the reportable criteria? If applicable, is there documentation of press releases and public notices issued? Are all spills or sewer related issues/complaints documented? # Are there repeated overflows/problems (2 or more In 12 months) at same location? # If Yes, is there a corrective action plan? Is a Spill Response Action Plan available? Is a Spill Response Action Plan available for all personnel? Yes No NA NE ❑ M ❑ ❑ ■❑❑❑ ❑■❑❑ ❑ M ❑ ❑ ❑ ❑ ❑ ❑ ❑ ❑ ❑ ❑ ❑ ❑ M ❑ ❑ ❑❑■❑ ❑ M ❑ ❑ Yes No NA NE ❑ ❑ ❑ ❑❑❑■ ❑❑■❑ ❑ ❑ M ❑ ❑ ❑ E ❑ ❑ ❑ E ❑ Yes No NA NE ❑ ❑ ❑ Page 3 of 6 Permit- WQCSDO194 Owner -Facility: Aqua North Carolina Inc Inspection Date: 06/27/2019 Inspection Type : Collection System Inspect Non Sampling Reason for Visit Routine Does the plan include # 24-hour contact numbers # Response time # Equipment list and spare parts inventory # Access to cleaning equipment # Access to construction crews, contractors, and/or engineers # Source of emergency funds # Site sanitation and cleanup materials # Post-overflow/spill assessment Comment Inspections Are adequate maintenance records maintained? Are pump stations being inspected at the required frequency? Is at least one complete functionality test conducted weekly per pump station? Is there a system or plan in place to observe the entire system annually? Is the annual inspection documented? # Does the system have any high -priority lines/locations? Are inspections of HPL documented at least every 6 months? Are new lines being added to the HPL list when found or created? Comment Manholes Please list the Manholes Inspected Manhole on Hampton Oak Court Are manholes accessible? # Are manhole covers/vents above grade? Are manholes free of visible signs of overflow? Are manholes free of sinkholes and depressions? Are manhole covers present? # Are manholes properly seated? # Are manholes in good condition? # Are inverts in good condition? Is flow unrestricted In manholes? Are manholes free of excessive amounts of grease? Are manholes free of excessive roots? Are manholes free of excessive sand? Are manhole vents screened? ❑ ❑ ❑ ❑ ❑ ❑ ■❑❑❑ ❑ ❑ ❑ ❑ E ❑ ❑ ❑ ❑ ❑ ■❑❑❑ Yes No NA NE • ❑ ❑ ❑ • ❑ ❑ ❑ E ❑ ❑ ❑ ❑ ❑ ❑ ❑ ❑ ❑ ❑ ❑ ❑ ■❑❑❑ ■❑❑❑ Yes No NA NE ❑ ❑ ❑ ❑ E ❑ ❑ ■❑❑❑ ❑ ❑ ❑ ■❑❑❑ ❑ ❑ ❑ ❑ ❑ ❑ ❑ ❑ ❑ ❑ ❑ ❑ ❑ ❑ ❑ E ❑ Page 4 of 6 Permit: WQCSDO194 Owner -Facility: Aqua North Carolina Inc Inspection Date: 06/27/2019 Inspection Type Collection System Inspect Non Sampling Reason for Visit: Routine Are vents free of submergence? ❑ ❑ E ❑ Are manholes free of bypass structures or pipes? E ❑ ❑ ❑ Comment Pump Stations Yes No NA NE Please list the Pump Stations Inspected Keswick Lane PS, The Hamptons PS # Number of duplex or larger pump stations in system 6 # Number of vacuum stations in system 0 # Number of simplex pump stations in system 0 # Number of simplex pump stations in system serving more than one building 0 How many pump/vacuum stations have # A two-way "auto polling" communication system (SCADA) installed? o # A simple one-way telemetry/communication system (auto -dialer) installed? 6 For pump stations inspected Are they secure with restricted access? M ❑ ❑ ❑ Were they free of by-pass structures/pipes? 0 ❑ ❑ ❑ Were wet wells free of excessive grease/debris? 0 ❑ ❑ ❑ # Do they all have telemetry installed? E ❑ ❑ ❑ Is the telemetry system functional? \ 0 ❑ ❑ ❑ Is a 24-hour notification sign posted ? M ❑ ❑ ❑ Does the sign include Owner Name? M ❑ ❑ ❑ Pump station identifier? 0 ❑ ❑ ❑ # Address? ❑ 0 ❑ ❑ Instructions for notification? M ❑ ❑ ❑ 24-hour emergency contact numbers? 0 ❑ ❑ ❑ Are audio and visual alarms present? ❑ ❑ ❑ Are audio and visual alarms operable? ❑ ❑ ❑ # Is there a backup generator or bypass pump connected? ❑ M ❑ ❑ If tested during inspection, did it function properly? ❑ ❑ ❑ Is the back-up system tested at least bi-annually under normal operating conditions? ❑ ❑ ❑ # Does it have a dedicated connection for a portable generator? ❑ ❑ ❑ # Is the owner relying on portable units in the event of a power outage? E ❑ ❑ ❑ # If Yes, is there a distribution plan? 0 ❑ ❑ ❑ If Yes, what resources (Units/StaffNehicles/etc) are included in Plan? # Does Permittee have the approved percentage of replacement simplex pumps? ❑ ❑ ❑ Page 5 of 6 Permit: WQCSD0194 Owner -Facility: Aqua North Carolina Inc Inspection Date: 06/27/2019 Inspection Type • Collection System Inspect Non Sampling Is recordkeeping of pump station inspection and maintenance program adequate? Do pump station logs include at a minimum Inside and outside cleaning and debris removal? Inspecting and exercising all valves? Inspecting and lubricating pumps and other equipment? Inspecting alarms, telemetry and auxiliary equipment? Comment Pump station logs are adequate. Reason for Visit: Routine ■❑❑❑ ❑ ❑ E ❑ ❑ ❑ E ❑ ❑ ❑ M ❑ ❑ ❑ M ❑ Page 6 of 6 Compliance Inspection ReDOrt Permit: WQCSD0200 Effective: 03/01/00 Expiration: Owner : Aqua North Carolina Inc SOC: Effective: Expiration: Facility: Forest Ridge Subdivision Collection System County: Forsyth Region: Winston-Salem Contact Person: Joseph R Pearce Title: Director of Operations Phone: 919-653-6964 Directions to Facility: System Classifications: Primary ORC: Secondary ORC(s): On -Site Representative(s): Related Permits: Inspection Date: 06/27/2019 Primary Inspector: Paul DiMatteo Secondary Inspector(s): Certification. Phone: Entry Time: 11 15AM Exit Time: 11 35AM Phone: 336-776-9691 Reason for Inspection: Routine Inspection Type: Collection System Inspect Non Sampling Permit Inspection Type: Deemed permitted collection system management and operation Facility Status: Compliant ❑ Not Compliant Question Areas: Miscellaneous Questions General Grease Control Spills/Response Plan Inspections (See attachment summary) Page 1 of 4 Permit. WQCSD0200 Owner- Facility: Aqua North Carolina Inc Inspection Date: 06/27/2019 Inspection Type Collection System Inspect Non Sampling Reason for Visit: Routine Inspection Summary The only pump station In this system Is In the wastewater treatment plant Page 2 of 4 Permit: WQCSD0200 Owner- Facility: Aqua North Carolina Inc Inspection Date: 06/27/2019 Inspection Type : Collection System Inspect Non Sampling Reason for Visit: Routine General Yes No NA NE # Is this system a satellite system? ❑ 0 ❑ ❑ # If Yes, what is system name or permit number? Is there a overall sewer system map? 0 ❑ ❑ ❑ Does the map include Pipe sizes M ❑ ❑ ❑ Pipe materials (PVC, DIP, etc) 0 ❑ ❑ ❑ Pipe location M ❑ ❑ ❑ # Flow direction ❑ ❑ ❑ # Approximate pipe age ❑ ❑ ❑ # Pump station ID, location and capacity ❑ ❑ M ❑ # Force main air release valve location & type ❑ ❑ 0 ❑ # Location of satellite connections ❑ ❑ 0 ❑ Are system maintenance records maintained? M ❑ ❑ ❑ Comment Grease Control Yes No NA NE Is grease/sewer education program documented with req'd customer distribution? ❑ ❑ ❑ # Are other types of education tools used like websites, booths, special meetings, etc? ❑ ❑ ❑ If Yes, what are they? (This can reduce mailing to annual ) For public systems, is there a Grease Control Program via an ordinance/agreement? ❑ ❑ ❑ If Yes, does it require grease control devices at applicable locations? ❑ ❑ ❑ Is the Grease Control Program enforced via periodic inspections/records review? ❑ 1:10 ❑ Is action taken against violators? ❑ ❑ M❑ Comment According to the operator AQUA sends grease info In the bills every 6 months. However, documentation was not available to review during the inspection Spills and Response Action Plan Yes No NA NE # Is system free of known points of bypass? M ❑ ❑ ❑ If No, describe type of bypass and location # Have there been any sewer spills in the past 3 years? ❑ 0 ❑ ❑ If Yes, were they reported to the Division if meeting the reportable criteria? ❑ ❑ 0 ❑ If applicable, is there documentation of press releases and public notices issued? ❑ ❑ 0 ❑ Are all spills or sewer related issues/complaints documented? ❑ ❑ M ❑ # Are there repeated overflows/problems (2 or more in 12 months) at same location? ❑ ❑ M ❑ # If Yes, is there a corrective action plan? ❑ ❑ 0❑ Is a Spill Response Action Plan available? 0 ❑ ❑ ❑ Page 3 of 4 0 O 3 3 CD .p 0 m m 7 (D 0 0 n O C CD 7 (D d J D D (D N N 3 m N N 7 d W y 0 3 N N O' 7 m <n °7 7 O N (D @ CD n n O (D Q O co � D) CD (D D) C fD 0 a J 0_ CD fD CD 7 n J ❑ ❑ ❑ ❑ ❑ ❑ ❑ ❑ O z n * * * * * * * * o C o m d 3 0 cn 0 0 n -0 CD co o —. y n (OD CD -6 'o O m :3 OSD CD co N 30c, (D 2 O CD N D) N O O 00 n '� CD 7 7 O N 7 pOj Fn 3 N O co N N N � fD K C (D C L c3i � m N n aCDN 3 0 .n a Q en CD C D) (D 7 N C 3 CD 7 3 N N ? N < N n N M 7 G N N CT CD O' En O O (D O O 0 z O 41 Ol N V a (D O N O O O 7 � j J CD O f/1 7 n N i7 ID 7 n O O 7 T 1 Dl V 9 =l. A O G ID N O z O O N O O 3 � � m N z O co d 3 v