WQCSD0187_Compliance Evaluation Inspection_20190801

ROY COOPER
Governor
MICHAEL S. REGAN
Secretory
LINDA CULPEPPER
Director
Joseph R. Pearce
Aqua North Carolina, Inc.
202 Mackenan Court
Cary, NC 27511
NORTH CAROLINA
Environmental Quality
August 1, 2019
Subject: Deemed Permitted Wastewater Collection System Inspection Reports
System Numbers WQCSD0187, WQCSD0194, and WQCSD0200
Frye Bridge, Forest Ridge, and Salem Glen Collection Systems, Respectively
Davidson and Forsyth Counties
Dear Mr. Pearce:
RECEIVED/NCDEQ/DWR
AUG 0 8 2019
Water Quality
Permitting Section
On June 27, 2019, Paul DiMatteo of the Division of Water Resources (Division), Winston-Salem Regional Office
met with Samuel Pegram to conduct Compliance Evaluation Inspections of the above referenced Deemed Permitted
Wastewater Collection Systems.
The inspections consist of (1) a review of the permit and accompanying documentation to determine
compliance with permit conditions, and (2) an on -site inspection of several collection system components. The
attached inspection form notes the areas that were evaluated for the inspection, with notable findings
outlined as follows.
Site Inspections
1. Frye Bridge —The main pump station and a manhole near that pump station were inspected. No issues were
noted.
2. Salem Glen —The Keswick Lane and Hamptons pump stations were inspected, as well as a manhole on Hampton
Oak Court. No issues were noted.
Permit Conditions
1. We recommend updating the collection system map to include pipe sizes, materials and age.
D E IQQ.,_ North Carolina Department of Environmental Quality I Division of Water Resources
9: � Fe - �",Winston-Salem Regional Office 1 450 West Hanes Mill Road, Suite 3001 Winston-Salem, North Carolina 27105
NOFTH CARCI INA �
336.776.9800

The inspections were considered satisfactory. If you should have any questions, please do not hesitate to
contact Paul DiMatteo at [phone] or our office at [phone].
Sincerely,
Doeu Slgned by:
:r,'OE225CM.A.
Lon T. Snider, Regional Supervisor
Water Quality Regional Operations Section
Winston-Salem Regional Office
Division of Water Resources, NCDEQ
Enclosures — Inspection Reports
CC: WQS Winston-Salem Regional Office
PERCS Unit
Central Files

Compliance Inspection Report
Permit: WQCSDO187 Effective: 03/01/00 Expiration: Owner: Aqua North Carolina Inc
SOC: Effective: Expiration: Facility: Frye Bridge Collection System
County: Forsyth
Region: Winston-Salem
Contact Person: Joseph R Pearce Title: Director of Operations Phone: [phone]
Directions to Facility:
System Classifications:
Primary ORC:
Secondary ORC(s):
On -Site Representative(s):
Related Permits:
Inspection Date: 06/27/2019
Primary Inspector: Paul DiMatteo
Secondary Inspector(s):
Certification:
Phone:
Entry Time: 10 25AM Exit Time: 10 55AM
Phone: [phone]
Reason for Inspection: Routine - Inspection Type: Collection System Inspect Non Sampling
Permit Inspection Type: Deemed permitted collection system management and operation
Facility Status: Compliant Not Compliant
Question Areas:
Miscellaneous Questions General Grease Control
Spills/Response Plan Inspections Manholes
Pump Stations
(See attachment summary)
Page 1 of 6

Permit: WQCSD0187 Owner - Facility: Aqua North Carolina Inc
Inspection Date: 06/2712019 Inspection Type : Collection System Inspect Non Sampling Reason for Visit: Routine
Inspection Summary
Page 2 of 6

Permit: WQCSD0187 Owner -Facility: Aqua North Carolina Inc
Inspection Date: 06/27/2019 Inspection Type Collection System Inspect Non Sampling Reason for Visit: Routine
General
# Is this system a satellite system?
# If Yes, what is system name or permit number?
Is there a overall sewer system map?
Does the map include
Pipe sizes
Pipe materials (PVC, DIP, etc)
Pipe location
# Flow direction
# Approximate pipe age
# Pump station ID, location and capacity
# Force main air release valve location & type
# Location of satellite connections
Are system maintenance records maintained?
Comment Collection system map has locations only
Grease Control
Is grease/sewer education program documented with req'd customer distribution?
# Are other types of education tools used like websites, booths, special meetings, etc?
If Yes, what are they? (This can reduce mailing to annual )
For public systems, is there a Grease Control Program via an ordinance/agreement?
If Yes, does it require grease control devices at applicable locations?
Is the Grease Control Program enforced via periodic inspections/records review?
Is action taken against violators?
Comment:
Spills and Response Action Plan
# Is system free of known points of bypass?
If No, describe type of bypass and location
# Have there been any sewer spills in the past 3 years?
If Yes, were they reported to the Division if meeting the reportable criteria?
If applicable, is there documentation of press releases and public notices issued?
Are all spills or sewer related issues/complaints documented?
# Are there repeated overflows/problems (2 or more in 12 months) at same location?
# If Yes, is there a corrective action plan?
Is a Spill Response Action Plan available?
Is a Spill Response Action Plan available for all personnel?
Yes No NA NE
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Page 3 of 6

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Permit: WQCSD0187 Owner - Facility Aqua North Carolina Inc
Inspection Date: 06/27/2019 Inspection Type . Collection System Inspect Non Sampling Reason for Visit: Routine
Is recordkeeping of pump station inspection and maintenance program adequate'?
Do pump station logs include at a minimum.
Inside and outside cleaning and debris removal?
Inspecting and exercising all valves?
Inspecting and lubricating pumps and other equipment?
Inspecting alarms, telemetry and auxiliary equipment?
Comment Inspection logs Include initial/date and any actions performed that day
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Page 6 of 6

Compliance Inspection Report
Permit: WQCSDO194 Effective: 03/01/00 Expiration: Owner : Aqua North Carolina Inc
SOC: Effective: Expiration: Facility: Salem Glen Subdivision Collection System
County: Davidson
Region: Wir)ston-Salem
Contact Person: Joseph R Pearce Title: Director of Operations Phone: [phone]
Directions to Facility:
System Classifications:
Primary ORC:
Secondary ORC(s):
On -Site Representative(s):
Related Permits:
Inspection Date: 06/27/2019
Primary Inspector: Paul DiMatteo
Secondary Inspector(s):
Certification:
Phone:
Entry Time: 09 10AM Exit Time: 10 25AM
Phone: [phone]
Reason for Inspection: Routine Inspection Type: Collection System Inspect Non Sampling
Permit Inspection Type: Deemed permitted collection system management and operation
Facility Status: Compliant Not Compliant
Question Areas:
Miscellaneous Questions General Grease Control
Spills/Response Plan Inspections Manholes
Pump Stations
(See attachment summary)
Page 1 of 6

Permit: WQCSD0194 Owner- Facility: Aqua North Carolina Inc
Inspection Date: 06/27/2019 Inspection Type : Collection System Inspect Non Sampling Reason for Visit. Routine
Inspection Summary
Page 2 of 6

Permit- WQCSD0194 Owner- Facility: Aqua North Carolina Inc
Inspection Date: 06/27/2019 Inspection Type : Collection System Inspect Non Sampling Reason for Visit: Routine
General
# Is this system a satellite system?
# If Yes, what is system name or permit number?
Is there a overall sewer system map?
Does the map Include
Pipe sizes
Pipe materials (PVC, DIP, etc)
Pipe location
# Flow direction
# Approximate pipe age
# Pump station ID, location and capacity
# Force main air release valve location & type
# Location of satellite connections
Are system maintenance records maintained?
Comment Map Includes line locations only.
Grease Control
Is grease/sewer education program documented with req'd customer distribution?
# Are other types of education tools used like websites, booths, special meetings, etc?
If Yes, what are they? (This can reduce mailing to annual.)
For public systems, is there a Grease Control Program via an ordinance/agreement?
If Yes, does it require grease control devices at applicable locations?
Is the Grease Control Program enforced via periodic inspections/records review?
Is action taken against violators?
Comment
Spills and Response Action Plan
# Is system free of known points of bypass?
If No, describe type of bypass and location
# Have there been any sewer spills in the past 3 years?
If Yes, were they reported to the Division if meeting the reportable criteria?
If applicable, is there documentation of press releases and public notices issued?
Are all spills or sewer related issues/complaints documented?
# Are there repeated overflows/problems (2 or more in 12 months) at same location?
# If Yes, is there a corrective action plan?
Is a Spill Response Action Plan available?
Is a Spill Response Action Plan available for all personnel?
Yes No NA NE
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Page 3 of 6

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Permit: WQCSD0194 Owner - Facility: Aqua North Carolina Inc
Inspection Date: 06/27/2019 Inspection Type . Collection System Inspect Non Sampling
Is recordkeeping of pump station inspection and maintenance program adequate?
Do pump station logs include at a minimum
Inside and outside cleaning and debris removal?
Inspecting and exercising all valves?
Inspecting and lubricating pumps and other equipment
Inspecting alarms, telemetry and auxiliary equipment?
Comment Pump station logs are adequate.
Reason for Visit: Routine
■❑❑❑
Page 6 of 6

Compliance Inspection Report
Permit: WQCSD0200 Effective: 03/01/00 Expiration: Owner : Aqua North Carolina Inc
SOC: Effective: Expiration: Facility: Forest Ridge Subdivision Collection System
County: Forsyth
Region: Winston-Salem
Contact Person: Joseph R Pearce Title: Director of Operations Phone: [phone]
Directions to Facility:
System Classifications:
Primary ORC:
Secondary ORC(s):
On -Site Representative(s):
Related Permits:
Inspection Date: 06/27/2019
Primary Inspector: Paul DiMatteo
Secondary Inspector(s):
Certification:
Phone:
Entry Time: 11 15AM Exit Time: 11 35AM
Phone: [phone]
Reason for Inspection: Routine Inspection Type: Collection System Inspect Non Sampling
Permit Inspection Type: Deemed permitted collection system management and operation
Facility Status: Compliant Not Compliant
Question Areas:
Miscellaneous Questions General Grease Control
Spills/Response Plan Inspections
(See attachment summary)
Page 1 of 4

Permit: WQCSD0200 Owner - Facility: Aqua North Carolina Inc
Inspection Date: 06/2712019 Inspection Type : Collection System Inspect Non Sampling Reason for Visit: Routine
Inspection Summary
The only pump station In this system is In the wastewater treatment plant.
Page 2 of 4

Permit: WQCSD0200 Owner - Facility Aqua North Carolina Inc
Inspection Date: 06/27/2019 Inspection Type : Collection System Inspect Non Sampling
Reason for Visit Routine
General
Yes No NA NE
# Is this system a satellite system?
❑ E ❑ ❑
# If Yes, what is system name or permit number?
Is there a overall sewer system map?
M ❑ ❑ ❑
Does the map include
Pipe sizes
E ❑ ❑ ❑
Pipe materials (PVC, DIP, etc)
0 ❑ ❑ ❑
Pipe location
M ❑ ❑ ❑
# Flow direction
0 ❑ ❑ ❑
# Approximate pipe age
❑ 0 ❑ ❑
# Pump station ID, location and capacity
❑ ❑ 0 ❑
# Force main air release valve location & type
❑ ❑ ❑
# Location of satellite connections
❑ ❑ ❑
Are system maintenance records maintained?
0 ❑ ❑ ❑
Comment
Grease Control Yes No NA NE
Is grease/sewer education program documented with req'd customer distribution? ❑ ❑ ❑ 0
# Are other types of education tools used like websites, booths, special meetings, etc? ❑ ❑ ❑
If Yes, what are they? (This can reduce mailing to annual.)
For public systems, is there a Grease Control Program via an ordinance/agreement? ❑ ❑ M ❑
If Yes, does it require grease control devices at applicable locations? ❑ ❑ 0 ❑
Is the Grease Control Program enforced via periodic inspections/records review? ❑ 110 ❑
Is action taken against violators? ❑ ❑ 0 ❑
Comment According to the operator AQUA sends grease info In the bills every 6 months. However,
documentation was not available to review during the Inspection
Spills and Response Action Plan
Yes No NA NE
# Is system free of known points of bypass?
E ❑ ❑ ❑
If No, describe type of bypass and location
# Have there been any sewer spills in the past 3 years?
❑ M ❑ ❑
If Yes, were they reported to the Division if meeting the reportable criteria?
❑ ❑ M ❑
If applicable, is there documentation of press releases and public notices issued?
❑ ❑ E ❑
Are all spills or sewer related issues/complaints documented?
❑ ❑ M ❑
# Are there repeated overflows/problems (2 or more in 12 months) at same location?
❑ ❑ M ❑
# If Yes, is there a corrective action plan?
❑ ❑ 0 ❑
Is a Spill Response Action Plan available?
0 ❑ ❑ ❑
Page 3 of 4

Permit: WQCSD0200 Owner- Facility: Aqua North Carolina Inc
Inspection Date. 06/27/2019 Inspection Type : Collection System Inspect Non Sampling Reason for Visit: Routine
Is a Spill Response Action Plan available for all personnel? M ❑ ❑ ❑
Does the plan include
# 24-hour contact numbers M ❑ ❑ ❑
# Response time M ❑ ❑ ❑
# Equipment list and spare parts inventory 0 ❑ ❑ ❑
# Access to cleaning equipment ❑ ❑ ❑
# Access to construction crews, contractors, and/or engineers ❑ ❑ ❑
# Source of emergency funds ❑ ❑ M ❑
# Site sanitation and cleanup materials 0 ❑ ❑ ❑
# Post-overflow/spill assessment 0 ❑ ❑ ❑
Comment
Inspections
Yes No NA NE
Are adequate maintenance records maintained?
0
❑ ❑ ❑
Are pump stations being inspected at the required frequency?
0
❑ ❑ ❑
Is at least one complete functionality test conducted weekly per pump station?
M
❑ ❑ ❑
Is there a system or plan In place to observe the entire system annually?
0
❑ ❑ ❑
Is the annual inspection documented?
M
❑ ❑ ❑
# Does the system have any high -priority lines/locations?
0
❑ ❑ ❑
Are inspections of HPL documented at least every 6 months?
M
❑ ❑ ❑
Are new lines being added to the HPL list when found or created?
0
❑ ❑ ❑
Comment
d
Page 4 of 4