NCS000396_Goldsboro 2016 Permit Application_20160720

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City of 9oCds6Oro
P.O. Dralver .ii
North CaroCina
27533-97oI
July 14, 2016
Mike Randall
Stormwater Section
Division of Energy, Mineral, and Land Resources
1612 Mail Service Center
Raleigh, NC 27699-1612
Dear Mr. Randall:
i9Y9) 580-43�7
9171 9590 0935 0095 1851 14
The City of Goldsboro is pleased to submit its NPDES Stormwater Permit Renewal Application
for NPDES Stormwater permit coverage for Regulated Public Entities (RPE) pursuant to Title 15A
North Carolina Administrative Code 2H .0126.
Also included is the Narrative for the Stormwater Program.
if you need any additional information, please contact me or Rama Chittilla at 919-580-4328.
Respectfully,
a�
Guy M. Anderson, PE, CFM
City Engineer
Enclosures:
1. NPDES RPE Stormwater Permit Renewal Application Form
2. Narrative Stormwater Management Program
�_..0 201

NPDES STORMWATER PERMIT RENEWAL APPLICATION FORM
This application form is for use by Local Governments seeking NPDES stormwater permit coverage for
Regulated Public Entities (RPE) pursuant to Title 15A North Carolina Administrative Code 2H .0126. A
complete application package includes this form and one copy of a Narrative of The Stormwater
Management Program. The required Narrative of The Stormwater Management Program is described
in Section VII of this form.
I. NAME OF LOCAL GOVERNMENT, PERMIT NUMBER, AND EXPIRATION DATE
Name of Local Government
Permit Number
Expiration Date
City of Goldsboro
NCS000396
15 January 2017
II. CO -PERMIT APPLICATION STATUS INFORMATION
(Complete this section only if co -permitting)
a. Do you intend to co -permit
with another regulated public I ❑ Yes ® No
b. If yes, name of regulated
public entity
c. If yes, have legal
agreements been finalized ❑ Yes ❑ No
between the co-Dermittees?
III. RELIANCE ON ANOTHER ENTITY TO SATISFY ONE OR MORE OF YOUR PERMIT
OBLIGATIONS (If more than one, attach additional sheets)
a. Do you intend that another
20
entity perform one or more
IN Yes ❑ No
of your permit obligations?
b. If yes, identify each entity and the element they will be implementing
• Name of Entity
Land Quality Section, NC DEQ
• Element they will
Construction Site Runoff Control
implement
• Contact Person
William E. Vinson
• Contact Address
NCDEQ, 1612 Mail Service Center, Raleigh, NC 27699-
1612
• Contact Telephone
919-707-9220
Number
c. Are legal agreements in
place to establish
® Yes ❑ No
responsibilities?
�'� ;
Page 1
SWU-264 June 17, 2015

NPDES RPE Stormwater Permit Application
IV. DELEGATION OF AUTHORITY (OPTIONAL)
V.
VI.
The signing official may delegate permit implementation authority to an appropriate staff member.
This delegation must name a specific person, their title/position. Documentation of board action
delegating permit authority to this person/position must be provided.
a. Name of person to which permit
authority has been delegated
b. Title/position of person above
SIGNING OFFICIAL'S STATEMENT
Not applicable
Not applicable
If authority for the NPDES stormwater permit has been appropriately delegated through
board action and documented in this permit application, the person/position listed in Section
IV above may sign the official statement below.
I certify, under penalty of /a w, that this document and a//attachments were prepared under my
direction or supervision in accordance with a system designed to assure that qualified personnel
properly gather and evaluate the information submitted. Based on my inquiry of the person or
persons who manage the system, or those persons directly responsible for gathering the
information, the information submitted is, to the best of my know/edge and belief, true, accurate,
and comp/ete. lam aware that there are significant Pena/ties for submitting fa/se information,
including the possibzz f fines and imprisonment for knowing violations
Signature
Name
Cfiuck Allen
Title
Mayor
Street Address
220 N Center Street
PO Box
PO Drawer A
City
Goldsboro
State
North Carolina
Zip
27530
Telephone
919-580-4330
E-Mail
c�ll�ln�goldboy®n� . ov
LOCAL GOVERNMENT CONTACT INFORMATION
Provide the following information for the person/position that will be responsible for day to day
implementation and oversight of the stormwater program.
a.
Name of Contact Person
Guy M. Anderson
b.
Title
Director Engineering Department
c.
Street Address
220 N Center Street
d.
PO Box
PO Drawer A
e.
City
Goldsboro
f.
State
North Carolina
g.
Zip
27530
h.
Telephone Number
919-580-4367
j.
E-Mail Address
[e-mail]
Page 2
SWU-264 June 17, 2015

NPDES RPE Stormwater Permit Application
VII. NARRATIVE STORMWATER MANAGEMENT PROGRAM
Attach one copy of a narrative describing the stormwater management program. The report must
be presented in the following order.
1. Population and Estimated Growth Rate
2. Jurisdictional Area
3. Describe Stormwater Conveyance System
4. Estimated Land Use
5. Identify the Receiving Streams
6. Identify TMDLs (if applicable)
7. Identify impaired streams, likely sources, and existing programs that address the impairment
(if applicable)
8. List any existing water quality programs
9. Identify and describe any partnerships and/or inter -local agreements
10. Describe any state programs
11. Identify any other entity that the regulated public entity relies on to implement or manage its
stormwater program.
12. Identify points of contacts
13. Describe the public education and outreach program
14. Describe the public involvement and participation program.
15. Describe the Illicit Discharge Detection and Elimination Program,
16. Describe the post -construction stormwater program
Describe practices to inspect and maintain municipally -owned facilities
17. Describe practices to inspect and maintain structural stormwater control devices
18. Describe practices to reduce polluted stormwater runoff from municipally -owned streets,
roads, and public parking lots, piped and vegetative conveyances, manholes, cleanouts, drop
inlets, and drainage structures.
19. Describe any training programs for municipal staff.
Me Describe spill response procedures for those at Municipally Owned and/or Operated Facilities
as well as those in the public right-of-way.
Page 3
SWU-264 June 17, 2015

NARRATIVE STORMWATER MANAGEMENT PROGRAM FOR THE CITY OF GOLDSBORO
1. Population and Estimated Growth Rate
1.1 Population
The population of the City of Goldsboro is 35,434 based on the July 2014 population estimates using the
July 2014 Municipal boundaries, from the North Carolina State Demographics Unit,
1.2 Growth Rate
The City of Goldsboro had a negative 2.75% (-2.75%) growth rate from the April 2010 census to July
2014. This rate is based on data from the North Carolina State Demographics Unit.
2. Jurisdictional and MS4 Service Areas
The ETJ area is 58.9 square miles, and the MS4 Service Area is 29.3 square miles.
3. MS4 Conveyance System
The MS4 system consists of ditches, culverts, and underground pipes. Most runoff starts as sheet flow
from streets, parking lots, and managed space; or as flow from roof downspouts. The runoff is picked
up in ditches and storm sewer inlets, and moves through culverts and underground pipe to the receiving
waters. The system is maintained by the Public Works Department, which has a semi-annual
maintenance schedule for cleaning up ditches and culverts, and an on -call role when problems in
drainage are encountered. The state of maintenance of the system is good overall, although large storms
have resulted in localized flooding, particularly in the Stoney Creek sub -basin.
4. Land Use Composition Estimates
Residential 47%
Commercial 12%
Industrial 14%
Open Space 27%
5. Receiving Streams (See Table 1)
6. TMDL Identification
The MS4 discharges into the Neuse River, which is under a TMDL for nitrogen. There is no Waste
Load Allocation (WLA) for Urban Stormwater Runoff.
7. Impaired streams, likely sources, and existing programs
None
1

NARRATIVE STORMWATER MANAGEMENT PROGRAM FOR THE CITY OF GOLDSBORO
Table 1 Receiving Streams in the Neuse River Basin
Receiving
Stream
Water Quality
Use Support
Water
303(d) List
Stream Name
Segment
Classification
Rating
Quality
Issues
Neuse River
Goldsboro
C; NSW
FS
WS intake to
Coxes Creek
27-(56)
Smith Mill Run
Source to
WS-IV: NSW
FS
Little River
27-57-21
Little River
Spring Branch
WS-IV; NSW
FS
to .6 mile DS
of Smith Will
Run 27-57-
(20.2)
.6 mile DS of
WS-IV;
FS
Smith Will
NSW, CA
Run to
Goldsboro
WS intake 27-
57-(21.1)
Goldsboro
C; NSW
FS
WS Intake to
US Hwy 70
27-57-(21.1)
US Hwy 70
DS to 1 mile
from US Hwy
B; NSW
FS
70 27-57-
(21.4)
1 mile DS
C; NSW
FS
from US Hwy
70 to Neuse
River 27-57-
(22)
Stoney Creek
Source to
C; NSW
FS
Neuse River
27-62
Howell Creek
Source to
C; NSW
NR
Stoney Creek
27-624
Reedy Branch
Source to
C; NSW
NR
Stoney Creek
27-62-2
2

NARRATIVE STORMWATER MANAGEMENT PROGRAM FOR THE CITY OF GOLDSBORO
Billy Branch
Source to
Stoney Creek
27-62-3
C; NSW
NR
Big Ditch
Source to
C; NSW
FS
Neuse River
27-58
Old Mill Branch
Source to
C; Sw; NSW
NR
(Mills Pond)
West Bear
Creek
27-72-2-1
8. Existing Water Quality Programs
The following water quality programs are implemented within the City of Goldsboro:
Water Supply Water Shed Program
Comprehensive Plan
Neuse River Basin Nutrient Sensitive Waters (NSW) Urban Stormwater Program
9. Partnerships and/or Inter -Local Agreements
None
10. State Programs
The following water quality programs are implemented by the State within the City of Goldsboro MS4
Service area:
Erosion and Sediment Control Program
Neuse River Basin NSW Riparian Buffer Program
11. Reliance on Other Government Entity
11.1 Name of Entity
Land Quality Section, Division of Energy, Mineral, and Land Resources, NC DEQ
11.2 Measure Implemented
Construction Site Runoff
11.3 Contact Information
W. Vinson, PE, Chief of Land Quality Section
Department of Environmental Quality
1612 Mail Service Center
Raleigh, NC 276994612
[phone]
11.4 Legal Agreements
3

NARRATIVE STORMWATER MANAGEMENT PROGRAM FOR THE CITY OF GOLDSBORO
The North Carolina General Statutes and Administrative Code establish the responsibilities of the state
and municipality.
12. Points of Contact for the City of Goldsboro
Table 2._ C nntact min on
Contact Position
Contact
Phone
Email
Name
Mayor
Chuck
(919)
580-4330
Not available
Allen
City Manager
Scott
(919)
580-4330
[e-mail]
Stevens
Engineering
Marty
(919)
5804367
[e-mail]
Director
Anderson
Public Works
Jose
(919)
734-8674
[e-mail]
Director
Martinez
Public Utilities
Karen
(919)
735-3329
[e-mail]
Director
Brashear
Planning Director
James
(919)
5804333
[e-mail]
Rowe
13. Public Education and Outreach on Stormwater Impacts
13.1 Target Pollutant Sources —See Table 3 below (extracted from the 2003 Public Education Action
Plan)
13.2 Target Audience —See Table 3 below (extracted from the 2003 Public Education Plan)
Table 3 —Major Target Audiences of 2003 Public Education Action Plan and Target Pollutant Sources
Pollution
Nitrogen
IDegal
Discharges/
Daily
Development
Stormwater
&
Runoff
and Re=
Target
Pollutants
(NSW)
Illicit
Activities
development
Audience
Connections
City Staff
✓
✓
Homeowners
✓
✓
BHG'
Leaders
✓
✓
✓
✓
Developers/
✓
✓
Contractors
✓
.ORG2
✓
✓
✓
General
✓
✓
Public
BTIG =Business, Industry, Institutions, Government.
ORG =Civic Organizations and Environmental Groups.
13.3 Outreach Program
0

NARRATIVE STORMWATER MANAGEMENT PROGRAM FOR THE CITY OF GOLDSBORO
In July 2003, the City of Goldsboro began partnership with the Clean Water Education Partnership
Program (CWEP) which still goes on today and the County of Wayne, North Carolina in public
education and outreach for stormwater management. As a part of the CWEP Program, the City of
Goldsboro takes part in a statewide media campaign geared toward television, radio, and print
advertising. Based on statistics from CWEP, approximately 40% of the radio market and 60% of the TV
market in the City were reached by those media, and the City expects those numbers to continue in
future activity. In addition, annually the City holds staff training on pollution prevention and preventing
illegal discharges, conducts a technical workshop for developers and engineers, posts stormwater
information on its website, and reaches over 11,000 water users by including stormwater information as
part of its annual Consumer Confidence Report on the Water Treatment Plant,
14. Public Involvement and Participation
14.1 Public meeting to review and comment on the Stormwater Plan
The City of Goldsboro created a Stakeholders Committee in July 2000 to help develop their Stormwater
Management Program (SWMP). The Stakeholders Committee consisted of citizens from key sectors of
the community, to include business leaders, developers, environmental groups, and the military. The
City was also represented on the Committee. The Committee held several meetings, provided input to
the development of the SWMP, and reviewed the draft Program before it was submitted to the State for
approval.
14.2 Annual Feedback on the Stormwater Management Program
At the end of the annual Technical Workshop, the City hosts a short meeting to solicit comments from
the engineering and developer community on key aspects of the Stormwater Management Program.
14.3 Volunteer Program/Citizen Participation
The City has worked with the Boy Scouts of America on an Ad Hoc basis to education and inform local
Scouts and Citizens out, surface water quality and Stormwater. Future activities are planned to get the
general public involved in water quality issues.
14.4 Public Hearings
Goldsboro has developed three ordinances for Stormwater management. These were the Ordinance to
Implement Stormwater Management for New Development, the Ordinance for Illegal Discharge
Control, and the Ordinance for the Stormwater Permit. The public was notified of the proposed
ordinances and invited to comment. Notification was published in accordance with the established
procedures for enacting ordinances within the City of Goldsboro, and the ordinances were discussed and
approved by the City Council at a properly scheduled Council Meeting. The City also annually briefs
developers and local engineers seeking their input as a Citizen's Advisory Panel on implementation of
the Stormwater Management Program.
15. Illicit Discharge Detection and Elimination
15.1 Storm Sewer System Map
5

NARRATIVE STORMWATER MANAGEMENT PROGRAM FOR THE CITY OF GOLDSBORO
The City developed their stoimwater map showing all, major outfalls between 2003 and 2008. Staff
from the Engineering Department, supported by the Public Works department, traveled approximately
20% of the City's streams and receiving waters each year, locating outfalls. The outfalls were mapped
using GPS, and the data was entered into the City's GIS. The GIS Technician maintains all the GIS data
on the outfalls and updates are entered into the system as the Engineering Department collects the data.
15.2 Regulatory Mechanism
Unified Development Ordinance (UDO), Section 6.6, Illegal Discharge Control prohibits illegal
discharges.
15.3 Enforcement
The UDO authorizes City Inspectors access to property for the purpose of investigating cit
connections and illegal discharges. The UDO provides significant penalties although the thrust of the
ordinance is to correct any illicit connection or illegal discharge. City staff undergoes training in
identifying and report illegal discharges and illicit connections.
15.4 Detection and Elimination.
15.4.1 Procedure for locating priority areas
The City uses dry weather screening and reliance upon citizen reporting through the Hotline or other
methods to detect illegal discharges. Police, Fire, and other City Staff are trained in what to look for as
they go about their normal duties and know how to report any suspected illicit connections or illegal
discharges to the City Engineering for further investigation and action.
15.4.2 Procedures for tracing the source of an illicit discharge
If a discharge is suspected, City Staff will track the discharge using a map of the storm sewer system,
visual and aural clues, and GPS locators to determine the direction and distance to the source, and then
confirm the source by tracking the discharge to the point of origin.
15.4.3 Procedures for removing the source of an illicit discharge
Where a responsible party can be identified, they will be asked to remove the source and clean-up any
remaining material from the discharge0 ff they fail to remove or eliminate the source or fail to clean-up
the discharge, then the City will take action and attempt to collect their costs from the responsible party
at a later date. The City will ensure that a licensed company is used to remove or dispose of any
hazardous or contaminated material that falls within the City's area of responsibility.
15.4.4 Procedures for evaluating the plan to detect and eliminate illicit discharges
The Illicit Connection and Illegal Discharge program is evaluated annually as a part of the Stormwater
Management Program Assessment. �
15.5 Non-Stormwater Discharges
0

NARRATIVE STORMWATER MANAGEMENT PROGRAM FOR THE CITY OF GOLDSBORO
There are no non-stormwater discharges that have been identified as significant contributors of
pollutants to the City's MS4.
15.6 Incidental Non-Stormwater Discharges
There are no local controls established on incidental non-stormwater discharges.
15.7 Outreach
Selected City staff are trained annually on illegal discharges and illicit connections. Periodically the
City sends a letter to selected commercial and industrial activities about the issue of illegal discharges.
The City's website has information for the public on the Illegal Discharge hotline and how to contact the
City to report a problem. Users of the City's solid waste disposal services receive a brochure warning
them of improper disposal of waste material. The staff training is noted in the Education Action plan,
and the outreach activities are part of the CWEP's radio and television advertising. As part of the
pollution prevention/housekeeping measure, annually training is given to select city staff, and this
training includes a discussion on prevention of illegal discharges and actions to take should an accident
result in an illegal discharge.
15.7 Staff Training
Staff training is conducted annually for City staff who are in contact with the public and who are in a
position to report illegal discharges and illicit connections. This staff training is also part of the
Education Action Plan,
16. Post -Construction Stormwater Management and Municipally Owned Facilities
16.1 Post -Construction Stormwater Program
16.1.1 Regulatory Mechanism
Management of post -construction runoff from new development and redevelopment falls under the
UDO (Section 6 Stormwater Management for New Development amended to add the requirement for a
Stormwater Management Permit)
16.1.2 Operation and Maintenance
The Stormwater Management Permit (SWM Permit) is required as part of the UDO. The SWM Permit
consists of a Stormwater Management Plan, covenants and deed restrictions, and a Maintenance
Agreement. In addition, the City has a program to inspect all BMPs for proper operation and
maintenance once a year and has in place a legal framework to correct any problems noted during the
inspection.
16.1.3 Prevent or minimize water quality impacts from new development and redevelopment projects
The City has a Stormwater Management Program in place under the Neuse River Basin NSW Urban
Stormwater Program to minimize water quality impacts.
16.2 Practices to Inspect and Maintain Municipal Facilities
7

NARRATIVE STORMWATER MANAGEMENT PROGRAM FOR THE CITY OF GOLDSBORO
16.2.1 Maintenance and Inspections
The City has mapped all outfalls, and during that mapping the City checked for illicit connections and
illegal discharges. The City maintains a hotline for citizens to report incidences of illegal discharges.
The City has a program to sweep streets and parking lots quarterly. The City picks up yard debris on
both a regular basis and when called. Both the Central Maintenance Complex and the Biosolids Facility
are subject to weekly, monthly, and semi-annual inspections for pollutants as a part of the their NPDES
permits (SWPPP).
16.2.2 Vehicular Operations
In regard to vehicle operations, the Public Works Department is responsible for facility and vehicle
maintenance for the City of Goldsboro. The Public Works Department operates under standard
procedures that include the control of pollutants and the clean-up of any spills of pollutants. The Central
Maintenance Complex has a General Industrial Stormwater Discharge Permit and a Stormwater
Pollution Prevention Plan to control the stormwater discharges from the Complex. The City has two
general public parking lots that are swept quarterly to reduce the amount of pollutants that may
discharge from those lots.
16.2.3 Waste Disposal
Municipal waste is disposed of in accordance with current laws and regulations. The City maintains a
Transfer Point where trash and debris is accumulated before being shipped off site. Sludge and other
accumulated sediments are either sent to an approved landfill, reused under an approved permit, or
recycled at the Biosolids Compost Facility. General debris is sent to an approved landfill, and
recyclable materials are picked up by a licensed recycler.
16.2.4 Other Evaluations
A Facility and Operations Inventory was completed in January 2007. Part of this inventory was an
evaluation of City operations and specific findings and recommendations. This inventory is updated
periodically. There are no evaluations of municipal operations' impact on water quality other that what
are explicitly described in this permit application.
17. Maintenance/Enforcement:
The City of Goldsboro inspects SCMsBMPs (Stormwater Control Measures/Best Management
Practices) on an annual basis, and the inspection is performed by the City Engineering Department. The
City charges an annual fee of $100.00 for each SCM/BMP inspected. If a problem is noted, the UDO
provides for the property owner to correct or rectify,the failing SCM/BMP. If the property owner fails
to correct the problem, the City has the legal authority to fix the SCM/BMP and seek repayment from
the property owner.
18. Pollution Prevention/Good Housekeeping for Municipal Operations
Table 4 List of Departments and Operations Impacted by City O&M

NARRATIVE STORMWATER MANAGEMENT PROGRAM FOR THE CITY OF GOLDSBORO
Public Works
The Cemetery Division is responsible for maintaining
the two City cemeteries, Elmwood and Willowdale.
The Building Maintenance Division installs and
maintains traffic signals, signs, and street markers.
The Streets and Storm Sewer Maintenance Division
sweeps, repairs and maintains over 149 miles of paved
and 5 miles of unpaved city streets and drainage
facilities. The Water Distribution and Collection
Division is responsible for the installation and
maintenance of water and sanitary sewer mains. The
Solid Waste Division's major responsibilities are the
collection of refuse, recycling products and vegetative
yard debris. The Garage Division is responsible for
the maintenance and upkeep of over 500 City and
County vehicles.
Public Utilities
The Water Treatment Plant has.a current treatment
capacity of 12 million gallons per day. The Water
Reclamation Facility currently treats wastewater
using a biological process to remove pollutants from
the water. It has a current treatment capacity of 14.2
million gallons per day (MGD). A Biosolids
Composting Facility takes the biosolids from the
treatment process and mix it with chipped yard waste
to produce compost that can be used in horticultural
applications. Forty acres of Constructed Wetlands
provides further "polishing" of one million gallons of
treated wastewater per day before the water is
discharged back into the Neuse River.
Parks and Recreation
The Goldsboro Recreation and Parks Department
operates and maintains 12 parks, three recreation
centers, and an 18-hole golf course.
Engineering
The Engineering Department provides engineering and
surveying services necessary for the design and
construction of streets, sidewalks, storm drainage
lines, water lines, and sanitary sewer lines.
Engineering provides inspection services for
construction of streets, storm drainage lines, water
lines, and sanitary sewer lines within public rights -of -
way and new subdivisions to assure conformance with
City standards. The department also administers the
City's Flood Damage Prevention Ordinance,
Table 5 Industrial Facilities subject to Stormwater Permits
Facility
General Permit
Certificate Number
General Maintenance
NCG080000
NCG080665
Complex
Biosolids Composting
NCG110000
NCG110024
Facility

NARRATIVE STORMWATER MANAGEMENT PROGRAM FOR THE CITY OF GOLDSBORO
19. Training
The City conducts two workshops for City employees on stormwater management. The City staff is
targeted in the Public Education Action Plan to receive information on Pollution and Pollutants, and
Illegal Discharges. This training is provided annually. The Pollution and Pollutants training is part of
the public information measure, but specifically targeted at city staff who conduct activities that may
impact water quality. The Illicit Connection/Illegal Discharge training is targeted at city staff who are in
contact with the public and who may be in a position to observe or discover illicit connections or illegal
discharges.
20. Spill Response Procedures
20.1 Both the Central Maintenance Facility and the Biosolids Facility have Spill Prevention and
Response Plans as required under their NPDES Stormwater Discharge Permits, and the Central
Maintenance Facility, the Water Treatment Facility, and the Water Reclamation Facility have Spill
Prevention and Countermeasures Plans as required under 40 CFR 112.7. Any spills that may occur
outside of these facilities or which is beyond the capability of the local City personnel will be handled
by the Street and Storm Sewers Division of the Public Works Department or the Water Distributions and
Collections Division if it involves a sewer spill. If the spill involves hazardous materials or becomes
hazardous for any reason, the first responders are the City's Fire Department which is reached through
the emergency number of 911.
20.2 Public Works Department
20.2.1 Streets and Storm Sewer Division
This division is responsible for the maintenance and upkeep of City streets and storm drainage systems.
Typical tasks include the repair of pot holes, utility cuts and depressions in streets, sidewalk construction
and repair, street sweeping, grading of dirt streets and snow/ice removal from streets and bridges. In
addition, Streets and Storms employees are charged with the responsibility for storm drainage pipe
installation, open ditch cleaning and maintenance, removal of debris from storm sewer lines, demolition
of condemned structures, right-of-way maintenance and mowing, and the mowing of City owned vacant
lots. These employees are on call 24 hours a day, seven days a week to respond to emergencies.
During business hours call: 919-734-8674. Emergencies after business hours call: 919-705-6572.
20.2.2 Water Distribution &Collections
Formerly called Utility Maintenance, the Water Distribution &Collections Division, is responsible for
the upkeep and maintenance of the City's potable water distribution system and sanitary sewer
collection system and is charged with ensuring compliance with numerous stringent state regulations
associated with those systems. Typical tasks within this division include the administration of the City's
backflow prevention and grease trap programs, water and sewer line repair and maintenance, the
installation of water and sewer taps, responding to and cleanup of sewer spills, water valve installation
and replacement, water meter installation, repair and maintenance, fire hydrant maintenance and the
procurement and warehousing of parts and equipment for other divisions within the public works
department. These employees are on call 24 hours a day, seven days a week to respond to emergencies.
To report a water leak or sewer spill call: During Business Hours — 919-739-7437; After Hours
Emergencies — 919-705-6572.