WQCS00268_Compliance Evaluation Inspection_20190501

Compliance Inspection Report
Permit: WQCS00268
SOC:
County: Onslow
Region: Wilmington
Effective: 11/01/16 Expiration: 10/31/24 owner: City of Jacksonville
Effective: Expiration: Facility: Jacksonville Collection System
Contact Person: Thomas Johnson Title: ORC
Directions to Facility:
System Classifications: CS4,
Primary ORC: Thomas Johnson Certification: 992243
Secondary ORC(s):
Christopher Todd Richardson 996452
On -Site Representative(s):
24 hour contact name Anthony G Futrell
On -site representative Anthony G Futrell
On -site representative Christopher T Richardson
On -site representative Thomas Johnson
Related Permits:
WQ0009267 City of Jacksonville - City of Jacksonville WWTF
Inspection Date: 05/01/2019 Entry Time: 09:45AM
Primary Inspector: Dean Hunkele DocuSigned by:
Secondary Inspector(s):
EE1D9294C4D3746E_
Phone: [phone]
Phone: [phone]
910-938-6500
910-938-6500
910-938-5266
Exit Time: 02:30PM
Phone: [phone]
5/10/2019
Reason for Inspection: Routine Inspection Type: Collection System Inspect Non Sampling
Permit Inspection Type: Collection system management and operation
Facility Status: ❑ Compliant Not Compliant
Question Areas:
Miscellaneous Questions Performance Standards Operation & Maint Reqmts
Records Monitoring & Rpting Reqmts Inspections
Pump Station Lines
(See attachment summary)
Page 1 of 11

Permit: WQCS00268 Owner - Facility: City of Jacksonville
Inspection Date: 05/01/2019 Inspection Type : Collection System Inspect Non Sampling Reason for Visit: Routine
Inspection Summary:
The City's collection system oversight staff has had some turnover in the last couple of years but contiunes to move the City
forward with improved management of its system.
No major issues were noted in the field inspection. A few paperwork issues were noted as discussed in the report. The City
should work on developing a Pump Failure Contingency Plan for each pump station and a portable generator distrcibution
plan in the event of a large scale power outage showing that enough units, vehicles, and staff are available to service stations
to avoid a spill due to lack of power.
The main issue appears to be the lack of filing its annual wastewater collection since CY 2013 and treatment performance
reports with the Division and making it available to users as required by NCGS 143.215.1C. A Notice of Deficiency is being
issued for this item.
Page 2 of 11

Permit: WQCS00268 Owner - Facility: City of Jacksonville
Inspection Date: 05/01/2019 Inspection Type : Collection System Inspect Non Sampling Reason for Visit: Routine
Performance Standards Yes No NA NE
Is Public Education Program for grease established and documented? 0 ❑ ❑ ❑
What educational tools are used?
festival boothes, school presentations, City website, mailings, brochures/hangers
Is Sewer Use Ordinance/Legal Authority available? ❑ ❑ ❑
Does it appear that the Sewer Use Ordinance is enforced? ❑ ❑ ❑
Is Grease Trap Ordinance available? 0 ❑ ❑ ❑
Is Septic Tank Ordinance available (as applicable, i.e. annexation) ❑ ❑ ❑
List enforcement actions by permittee, if any, in the last 12 months
Has an acceptable Capital Improvement Plan (CIP) been implemented?
❑ ❑ ❑
Does CIP address short term needs and long term \"master plan\" concepts?
❑
❑ ❑ ❑
Does CIP cover three to five year period?
❑ ❑ ❑
Does CIP include Goal Statement?
❑
❑ ❑ ❑
Does CIP include description of project area?
❑ ❑ ❑
Does CIP include description of existing facilities?
❑ ❑ ❑
Does CIP include known deficiencies?
❑
❑ ❑ ❑
Does CIP include forecasted future needs?
❑ ❑ ❑
Is CIP designated only for wastewater collection and treatment?
❑
❑ ❑ ❑
Approximate capital improvement budget for collection system?
Total annual revenue for wastewater collection and treatment?
CIP Comments
Its a 10-year plan and includes major projects; you can include smaller system enhancement projects as
well.
Is system free of known points of bypass?
❑ ❑ ❑
If no, describe type of bypass and location
Is a 24-hour notification sign posted at ALL pump stations?
❑
❑ ❑
# Does the sign include:
Instructions for notification?
❑
❑ ❑ ❑
Pump station identifier?
❑
❑ ❑ ❑
24-hour contact numbers
❑
❑ ❑ ❑
If no, list deficient pump stations
# Do ALL pump stations have an "auto polling" feature/SCADA?
❑ ❑ ❑
Number of pump stations
Number of pump stations that have SCADA
Number of pump stations that have simple telemetry
Number of pump stations that have only audible and visual alarms
Page 3 of 11

Permit: WQCS00268 Owner - Facility: City of Jacksonville
Inspection Date: 05/01/2019 Inspection Type : Collection System Inspect Non Sampling Reason for Visit: Routine
Number of pump stations that do not meet permit requirements
# Does the permittee have a root control program?
# If yes, date implemented?
Describe:
❑❑❑■
Comment: They do take action on grease trap violators, but the penalties appear to be too low. Ideally, the
SUO should lust include a maximum daily penalty amount and simple failure to pump a trap
should be the going area cost for trap service plus a small penalty to provide incentive to comply.
Inspections
Yes No NA NE
Are maintenance records for sewer lines available?
❑ ❑ ❑
Are records available that document pump station inspections?
❑ ❑ ❑
Are SCADA or telemetry equipped pump stations inspected at least once a week?
❑ ❑ ❑
Are non-SCADA/telemetry equipped pump stations inspected every day?
❑
❑ ❑
Are records available that document citizen complaints?
❑ ❑ ❑
# Do you have a system to conduct an annual observation of entire system?
❑
❑ ❑
# Has there been an observation of remote areas in the last year?
❑
❑ ❑
Are records available that document inspections of high -priority lines?
❑
❑ ❑
Has there been visual inspections of high -priority lines in last six months?
❑
❑ ❑
Comment:
Operation & Maintenance Requirements
Yes No NA NE
Are all log books available?
❑
❑ ❑
Does supervisor review all log books on a regular basis?
❑
❑ ❑
Does the supervisor have plans to address documented short-term problem areas?
❑
❑ ❑
What is the schedule for reviewing inspection, maintenance, & operations logs and problem areas?
Are maintenance records for equipment available?
❑ ❑ ❑
Is a schedule maintained for testing emergency/standby equipment?
❑ ❑ ❑
What is the schedule for testing emergency/standby equipment?
Do pump station logs include:
Inside and outside cleaning and debris removal?
❑ ❑ ❑
Inspecting and exercising all valves?
❑ ❑ ❑
Inspecting and lubricating pumps and other equipment?
❑ ❑ ❑
Inspecting alarms, telemetry and auxiliary equipment?
❑ ❑ ❑
Is there at least one spare pump for each pump station w/o pump reliability?
❑
❑ ❑
Are maintenance records for right-of-ways available?
❑
❑ ❑
Are right-of-ways currently accessible in the event of an emergency?
❑
❑ ❑
Are system cleaning records available?
❑ ❑ ❑
Has at least 10% of system been cleaned annually?
❑
❑ ❑
Page 4 of 11

Permit: WQCS00268 Owner - Facility: City of Jacksonville
Inspection Date: 05/01/2019 Inspection Type : Collection System Inspect Non Sampling Reason for Visit: Routine
What areas are scheduled for cleaning in the next 12 months?
Is a Spill Response Action Plan available?
Does the plan include:
■❑❑❑
24-hour contact numbers 0 ❑ ❑ ❑
Response time ❑ ❑ ❑
Equipment list and spare parts inventory ❑ ❑ ❑
Access to cleaning equipment ❑ ❑ ❑
Access to construction crews, contractors, and/or engineers ❑ ❑ ❑
Source of emergency funds ❑ ❑ ❑
Site sanitation and cleanup materials ❑ ❑ ❑
Post-overflow/spill assessment ❑ ❑ ❑
Is a Spill Response Action Plan available for all personnel? ❑ ❑ ❑
Is the spare parts inventory adequate? ❑ ❑ ❑
Comment: Need to keep cleaning records with an relatively up-to-date total and total out the yearly (fiscal or
calendar) amount versus minimum requirement. No totals were available to confirm % cleaned
over the last few years, but historically had met or exceeded the goal. Plan needed a little
updating which was discussed with staff. Do need to generate a Pump Failure Response Plan
for each pump station.
Records Yes No NA NE
Are adequate records of all SSOs, spills and complaints available? ❑ ❑ ❑
Are records of SSOs that are under the reportable threshold available? ❑ ❑ ❑
Do spill records indicate repeated overflows (2 or more in 12 months) at same location? ❑ ❑ ❑
If yes, is there a corrective action plan? ❑ ❑ ❑ ❑
Is a map of the system available? ❑ ❑ ❑
Does the map include:
Pipe sizes
❑
❑ ❑ ❑
Pipe materials
❑
❑ ❑ ❑
Pipe location
❑
❑ ❑ ❑
Flow direction
❑
❑ ❑ ❑
Approximate pipe age
❑
❑ ❑ ❑
Number of service taps
❑
❑ ❑ ❑
Pump stations and capacity
❑
❑ ❑ ❑
If no, what percent is complete?
List any modifications and extensions that need to be added to the map
# Does the permittee have a copy of their permit?
0
❑ ❑ ❑
Comment:
Monitoring and Reporting Requirements Yes No NA NE
Page 5 of 11

Permit: WQCS00268 Owner - Facility: City of Jacksonville
Inspection Date: 05/01/2019 Inspection Type : Collection System Inspect Non Sampling Reason for Visit: Routine
Are copies of required press releases and distribution lists available?
Are public notices and proof of publication available?
❑❑❑■
❑❑❑■
# Is an annual report being prepared in accordance with G.S. 143-215.1 C? ❑ 0 ❑ ❑
# Is permittee compliant with all compliance schedules in the permits? ❑ ❑ 0 ❑
If no, which one(s)?
Comment: Our database does not indicate that an annual reDort has been submitted since early 2014 for
Calendar Year 2013. Need to ensure this is being submitted and it should be placed on the
City's website to be avaialble to all users/customers; culd not be located by inspector. One
should also be filed for the treatment facility as well. This is required per NCGS 143.125.1 C
BARDEN -
Pump Station
Yes No NA NE
Pump station type
Duplex
Are pump station logs available?
❑ ❑ ❑
Is it accessible in all weather conditions?
❑ ❑ ❑
# Is general housekeeping acceptable?
❑ ❑ ❑
Are all pumps present?
❑ ❑ ❑
Are all pumps operable?
❑ ❑ ❑
Are wet wells free of excessive debris?
❑ ❑ ❑
Are upstream manholes free of excessive debris/signs of overflow?
❑
❑ ❑
Are floats/controls for pumps/alarms operable?
❑ ❑ ❑
Is "auto polling" feature/SCADA present?
❑ ❑ ❑
Is "auto polling" feature/SCADA operational?
❑
❑ ❑
Is simple telemetry present?
❑
❑ ❑
Is simple telemetry operational?
❑
❑ ❑
Are audio and visual alarms present?
0
❑ ❑ ❑
Are audio and visual alarms operable?
❑ ❑ ❑
Is the Pump station inspected as required?
❑ ❑ ❑
Are backflow devices in place?
❑
❑ ❑
Are backflow devices operable?
❑
❑ ❑
Are air relief valves in place?
❑
❑ ❑
Are air relief valves operable?
❑
❑ ❑
# Is an emergency generator available?
❑ ❑ ❑
Can the emergency generator run the pumps?
❑
❑ ❑
Is the pump station equipped for quick hook-up?
❑
❑ ❑
Is the generator operable?
❑
❑ ❑
# Is fuel in tank and sufficient?
❑
❑ ❑
Is the generator inspected according to their schedule?
❑ ❑ ❑
Page 6 of 11

Permit: WQCS00268 Owner - Facility: City of Jacksonville
Inspection Date: 05/01/2019 Inspection Type : Collection System Inspect Non Sampling Reason for Visit:
Routine
Is a 24-hour notification sign posted?
0
❑ ❑ ❑
Does it include:
Instructions for notification?
0
❑ ❑ ❑
Pump station identifier?
0
❑ ❑ ❑
Emergency phone number
❑ ❑ ❑
Is public access limited?
❑ ❑ ❑
Is pump station free of overflow piping?
❑ ❑ ❑
Is the pump station free of signs of overflow?
❑ ❑ ❑
Are run times comparable for multiple pumps?
Comment: Station was being worked on at the time of visit. Moderate damage to the concrete inside the
wetwell was observed. This station was relocated to its current location & activated in 3-2008
and should have been coated inside per the requirements of this WQCS permit.
MARINE PLAZA -
Pump Station
Yes No NA NE
Pump station type
Duplex
Are pump station logs available?
❑ ❑ ❑
Is it accessible in all weather conditions?
❑ ❑ ❑
# Is general housekeeping acceptable?
❑ ❑ ❑
Are all pumps present?
❑ ❑ ❑
Are all pumps operable?
❑ ❑ ❑
Are wet wells free of excessive debris?
❑ ❑ ❑
Are upstream manholes free of excessive debris/signs of overflow?
❑
❑ ❑
Are floats/controls for pumps/alarms operable?
❑ ❑ ❑
Is "auto polling" feature/SCADA present?
❑ ❑ ❑
Is "auto polling" feature/SCADA operational?
❑
❑ ❑
Is simple telemetry present?
❑
❑ ❑
Is simple telemetry operational?
❑
❑ ❑
Are audio and visual alarms present?
❑ ❑ ❑
Are audio and visual alarms operable?
❑ ❑ ❑
Is the Pump station inspected as required?
❑ ❑ ❑
Are backflow devices in place?
❑
❑ ❑
Are backflow devices operable?
❑
❑ ❑
Are air relief valves in place?
❑
❑ ❑
Are air relief valves operable?
❑
❑ ❑
# Is an emergency generator available?
❑
❑ ❑
Can the emergency generator run the pumps?
❑
❑ ❑
Is the pump station equipped for quick hook-up?
❑ ❑ ❑
Page 7 of 11

Permit: WQCS00268 Owner - Facility: City of Jacksonville
Inspection Date: 05/01/2019 Inspection Type : Collection System Inspect Non Sampling
Reason for Visit: Routine
Is the generator operable?
❑
❑ 0 ❑
# Is fuel in tank and sufficient?
❑
❑ 0 ❑
Is the generator inspected according to their schedule?
❑
❑ 0 ❑
Is a 24-hour notification sign posted?
0
❑ ❑ ❑
Does it include:
Instructions for notification?
0
❑ ❑ ❑
Pump station identifier?
0
❑ ❑ ❑
Emergency phone number
❑ ❑ ❑
Is public access limited?
❑ ❑ ❑
Is pump station free of overflow piping?
❑ ❑ ❑
Is the pump station free of signs of overflow?
❑ ❑ ❑
Are run times comparable for multiple pumps?
Comment:
BROOKVIEW OUTFALL -
Lines/Right-of-Ways/Aeriel Lines
Yes No NA NE
Is right-of-way accessible for emergency?
❑ ❑ ❑
Is right-of-way free of sinkholes or depressions?
❑
❑ ❑
Is line/right-of-way free of evidence of leakage?
❑
❑ ❑
# Are there areas of exposed line?
❑ ❑ ❑
# Is any exposed line constructed of ductile iron or other approved material?
❑ ❑ ❑
Are water crossing and supports in good condition?
❑ ❑ ❑
# Is right-of-way free of non -utility motorized traffic?
❑
❑ ❑
Is line free of visible damage?
❑ ❑ ❑
# Are there siphons in this system?
❑
❑ ❑
If yes, are they maintained and documented?
Comment: Driveby visual inspection of a large diameter aerial line along access path to the Brookview
pump station looked to be in good shape. Two other lines were observed entering
the site from
another direction across wetland/marshy area but were not inspected.
DECATUR ROAD -
Pump Station
Yes No NA NE
Pump station type
Duplex
Are pump station logs available?
❑ ❑ ❑
Is it accessible in all weather conditions?
❑ ❑ ❑
# Is general housekeeping acceptable?
❑ ❑ ❑
Are all pumps present?
❑ ❑ ❑
Are all pumps operable?
❑ ❑ ❑
Are wet wells free of excessive debris?
❑ ❑ ❑
Page 8 of 11

Permit: WQCS00268 Owner - Facility: City of Jacksonville
Inspection Date: 05/01/2019 Inspection Type : Collection System Inspect Non Sampling
Reason for Visit: Routine
Are upstream manholes free of excessive debris/signs of overflow?
❑
❑ ❑
Are floats/controls for pumps/alarms operable?
❑ ❑ ❑
Is "auto polling" feature/SCADA present?
❑ ❑ ❑
Is "auto polling" feature/SCADA operational?
❑ ❑ ❑
Is simple telemetry present?
❑
❑ ❑
Is simple telemetry operational?
❑
❑ ❑
Are audio and visual alarms present?
❑ ❑ ❑
Are audio and visual alarms operable?
❑ ❑ ❑
Is the Pump station inspected as required?
❑ ❑ ❑
Are backflow devices in place?
❑ ❑ ❑
Are backflow devices operable?
❑
❑ ❑
Are air relief valves in place?
❑
❑ ❑
Are air relief valves operable?
❑
❑ ❑
# Is an emergency generator available?
❑ ❑ ❑
Can the emergency generator run the pumps?
❑ ❑ ❑
Is the pump station equipped for quick hook-up?
❑
❑ ❑
Is the generator operable?
❑ ❑ ❑
# Is fuel in tank and sufficient?
❑
❑ ❑
Is the generator inspected according to their schedule?
❑ ❑ ❑
Is a 24-hour notification sign posted?
0
❑ ❑ ❑
Does it include:
Instructions for notification?
0
❑ ❑ ❑
Pump station identifier?
0
❑ ❑ ❑
Emergency phone number
❑ ❑ ❑
Is public access limited?
❑ ❑ ❑
Is pump station free of overflow piping?
❑ ❑ ❑
Is the pump station free of signs of overflow?
❑ ❑ ❑
Are run times comparable for multiple pumps?
Comment:
EAST THOMPSON -
Pump Station Yes No NA NE
Pump station type Duplex
Are pump station logs available? ❑ ❑ ❑
Is it accessible in all weather conditions? ❑ ❑ ❑
# Is general housekeeping acceptable? ❑ ❑ ❑
Are all pumps present? ❑ ❑ ❑
Page 9 of 11

Permit: WQCS00268 Owner - Facility: City of Jacksonville
Inspection Date: 05/01/2019 Inspection Type : Collection System Inspect Non Sampling
Reason for Visit: Routine
Are all pumps operable?
0
❑ ❑ ❑
Are wet wells free of excessive debris?
0
❑ ❑ ❑
Are upstream manholes free of excessive debris/signs of overflow?
❑
❑ ❑
Are floats/controls for pumps/alarms operable?
❑ ❑ ❑
Is "auto polling" feature/SCADA present?
❑ ❑ ❑
Is "auto polling" feature/SCADA operational?
❑
❑ ❑
Is simple telemetry present?
❑
❑ ❑
Is simple telemetry operational?
❑
❑ ❑
Are audio and visual alarms present?
❑ ❑ ❑
Are audio and visual alarms operable?
❑ ❑ ❑
Is the Pump station inspected as required?
❑ ❑ ❑
Are backflow devices in place?
❑
❑ ❑
Are backflow devices operable?
❑
❑ ❑
Are air relief valves in place?
❑
❑ ❑
Are air relief valves operable?
❑
❑ ❑
# Is an emergency generator available?
❑
❑ ❑
Can the emergency generator run the pumps?
❑
❑ ❑
Is the pump station equipped for quick hook-up?
❑ ❑ ❑
Is the generator operable?
❑
❑ ❑
# Is fuel in tank and sufficient?
❑
❑ ❑
Is the generator inspected according to their schedule?
❑
❑ ❑
Is a 24-hour notification sign posted?
0
❑ ❑ ❑
Does it include:
Instructions for notification?
0
❑ ❑ ❑
Pump station identifier?
0
❑ ❑ ❑
Emergency phone number
❑ ❑ ❑
Is public access limited?
❑ ❑ ❑
Is pump station free of overflow piping?
❑ ❑ ❑
Is the pump station free of signs of overflow?
❑ ❑ ❑
Are run times comparable for multiple pumps?
Comment:
BROOKVIEW -
Pump Station Yes No NA NE
Pump station type Triplex
Are pump station logs available? ❑ ❑ ❑
Is it accessible in all weather conditions? ❑ ❑ ❑
Page 10 of 11

Permit: WQCS00268 Owner - Facility: City of Jacksonville
Inspection Date: 05/01/2019 Inspection Type : Collection System Inspect Non Sampling
Reason for Visit: Routine
# Is general housekeeping acceptable?
0
❑ ❑ ❑
Are all pumps present?
0
❑ ❑ ❑
Are all pumps operable?
❑
0 ❑ ❑
Are wet wells free of excessive debris?
0
❑ ❑ ❑
Are upstream manholes free of excessive debris/signs of overflow?
❑
❑ ❑
Are floats/controls for pumps/alarms operable?
0
❑ ❑ ❑
Is "auto polling" feature/SCADA present?
0
❑ ❑ ❑
Is "auto polling" feature/SCADA operational?
❑
❑ ❑
Is simple telemetry present?
❑
❑ ❑
Is simple telemetry operational?
❑
❑ ❑
Are audio and visual alarms present?
❑ ❑ ❑
Are audio and visual alarms operable?
❑ ❑ ❑
Is the Pump station inspected as required?
❑ ❑ ❑
Are backflow devices in place?
❑
❑ ❑
Are backflow devices operable?
❑
❑ ❑
Are air relief valves in place?
❑
❑ ❑
Are air relief valves operable?
❑
❑ ❑
# Is an emergency generator available?
❑ ❑ ❑
Can the emergency generator run the pumps?
❑
❑ ❑
Is the pump station equipped for quick hook-up?
❑
❑ ❑
Is the generator operable?
❑
❑ ❑
# Is fuel in tank and sufficient?
❑
❑ ❑
Is the generator inspected according to their schedule?
❑ ❑ ❑
Is a 24-hour notification sign posted?
0
❑ ❑ ❑
Does it include:
Instructions for notification?
0
❑ ❑ ❑
Pump station identifier?
0
❑ ❑ ❑
Emergency phone number
❑ ❑ ❑
Is public access limited?
❑ ❑ ❑
Is pump station free of overflow piping?
❑ ❑ ❑
Is the pump station free of signs of overflow?
❑ ❑ ❑
Are run times comparable for multiple pumps?
Comment: This station was flooded by Hurricane Florence. It has several aerial HPLs enterina the site
One pump had been removed with a part on order. Apparently it has a toilet in the building as an
aerial PVC service line was noted leaving the building over to an elevated manhole; this should
be replaced with ductile as exposed service lines must be DIP.
Page 11 of 11