WQCS00261_Compliance Evaluation Inspection_20190114

4
ROY COOPER ` 4,:--,i4 if,I th "',.
Governor ,
MICHAEL S.REGAN `* "
Secretary T412&1-..`
LINDA CULPEPPER NORTH CAROLINA
Director Environmental Quality
- January 14, 2019
Tony Konsul
Carolina Water Service Inc.of North Carolina RECEIVED/DENR/DWR
PO Box 24908
Charlotte, NC 28224-0908 JAN 3 0 2019
Water Resources
Subject: Compliance Evaluation Inspection Report Permitting Section
Wastewater Collection System Permit WQCS00261
Abington Wastewater Collection System, Forsyth County
Dear Mr. Konsul:
On January 3, 2019, Paul DiMatteo of the Division of Water Resources (Division),Winston-Salem Regional Office
met with Andrew Phillips, Operator in Responsible Charge (ORC),and Mark Haver, Backup-ORC,to conduct a
Compliance Evaluation Inspection of the above referenced Wastewater Collection System.
•
This inspection consists of(1) a review of the permit and accompanying documentation to determine
compliance with permit conditions, and (2) an on-site inspection of several collection system components.The
attached inspection form notes the areas that were evaluated for the inspection, with notable findings
outlined as follows.
Site Inspections
1. Pump Stations—the Avenbury Circle and Kynwood Pump Stations were inspections and no issues were noted.
2. Lines—The area of the Avenbury Circle High Priority Line was observed and no issues were noted.
3. Manholes—A manhole near the Kynwood Pump Station was inspected and no issues were noted.
Permit Conditions
1. There have been no reported Sanitary Sewer Overflows(SSOs)since the original permit issuance.Operators
were adequately familiar with SSO response and reporting requirements.
2. Please respond to this letter with a copy of the most recent Capital Improvement Plan (See Condition 1.6). Please
provide the copy by mail at the address in the letterhead, or by email to the inspector at
[e-mail].
3. Please ensure that a copy of the Contingency Plan for Pump Failure is available at each pump station (Condition
1.8).
•
NorthWinston CarolinaSalem DepartmentRegionalOffi
of Environmental Quality 1 Division of Water Resources
Q ce 450 Hanes Mill Road,Suite 300 Winston Salem,North Carolina 27103
NORTH OAROUNA
Department m 6mmnmenw \ 336.776 9800

,
The inspection was considered compliant. If you should have any questions, please do not hesitate to contact ``f
Paul DiMatteo at(336) 776-9691 or our office at(336)776-9800.
Sincerely,
)'-L u y 144-4
Sherri V. Knight, P.E., Regional Supervisor
Water Quality Regional Operations Section
Winston-Salem Regional Office
Division of Water Resources, NCDEQ
Enclosures—Inspection Report
CC: WQS Winston-Salem Regional Office
PERCS Unit
Central Files

Compliance Inspection Report
Permit: WQCS00261 Effective: 12/01/13 Expiration• 11/30/21 Owner: Carolina Water Service Inc of North Carolina
SOC: Effective: Expiration: Facility: Abington Collection System
County: Forsyth PO Drawer 240908
Region: Winston-Salem
Charlotte NC 28224
Contact Person: Tony Konsul Title: Phone: [phone]
Directions to Facility:
System Classifications: CS2,
Primary ORC: Andrew Richard Phillips Certification: 1001605 Phone: [phone]
Secondary ORC(s):
•
On-Site Representative(s)•
Related Permits:
NC0060461 Carolina Water Service Inc of North Carolina-Abington WWTP
Inspection Date: 01/03/2019 Entry Time: 09.55AM Exit Time: 12.00PM
Primary Inspector: Paul DiMatteo Phone• 336-776-9691
Secondary Inspector(s):
Reason for Inspection: Routine Inspection Type• Collection System Inspect Non Sampling
Permit Inspection Type: Collection system management and operation
Facility Status: Compliant ❑ Not Compliant
Question Areas:
II Miscellaneous Questions Performance Standards II Operation&Maint Reqmts
Records • Monitoring&Rpting Reqmts • Inspections
III Pump Station Manhole • Lines
(See attachment summary)
Page- 1

Permit WQCS00261 Owner-Facility:Carolina Water Service Inc of North Carolina
Inspection Date: 01/03/2019 Inspection Type:Collection System Inspect Non Sampling Reason for Visit: Routine
Inspection Summary: •
I met with Andrew Phillips,ORC,and Mark Haven,backup-ORC,to complete the inspection.
-There have been no reported SSOs in this collection system since the original permit issuance.We reviewed response and - - -
reporting requirements.
-There have been no system modifications or extensions.
-Last year,a crew was hired to take pictures of the inside of each manhole as well as GPS coordinates.They said they
plan to compare manhole conditions year by year and use the coordinates to create a new GIS map.
-A copy of the most recent Capital Improvement Plan was not available during the inspection.Qualitatively, ORCs said that
planned improvements include the aforementioned GIS map and one new grinder pump in each pump station.
-A copy of the Contingency Plan for Pump Failure should be kept at each pump station(Condition 1.8)
•
•
Page 2

Permit: WQCS00261 Owner-Facility:Carolina Water Service Inc of North Carolina
Inspection Date: 01/03/2019 Inspection Type:Collection System Inspect Non Sampling Reason for Visit: Routine
Performance Standards Yes No NA NE
Is Public Education Program for grease established and documented? • El ❑ ❑
What educational tools are used?
Flyers are mailed twice per year to all customers
Is Sewer Use Ordinance/Legal Authority available'? • El 0 0
Does it appear that the Sewer Use Ordinance is enforced? ❑ ❑ 0
Is Grease Trap Ordinance available? ❑ ❑ • ❑
Is Septic Tank Ordinance available(as applicable,i.e annexation) ❑ El III El
List enforcement actions by permittee,if any,in the last 12 months
No non-residential users in the system
Has an acceptable Capital Improvement Plan(CIP)been implemented? ❑ ❑ ❑
II
Does CIP address short term needs and long term\"master plan\"concepts? ❑ 0 ❑
Does CIP cover three to five year period'? ❑ El ❑
II
Does CIP include Goal Statement'? • ❑ ❑ ❑
Does CIP include description of project area? • ❑ ❑ El
Does CIP include description of existing facilities'? • ❑ 0 ❑
Does CIP include known deficiencies? ❑ El ❑
•
Does CIP include forecasted future needs'? ❑ ❑ ❑
II
Is CIP designated only for wastewater collection and treatment'? 0 ❑ El
Approximate capital improvement budget for collection system'?
Total annual revenue for wastewater collection and treatment'?
CIP Comments
Copy of CIP wasn't available during the inspection.Mr Haver said that they do have a general list of things to
be improved,including installation of one new grinder pump in each pump station,but that the year's projects
are determined after the yearly budget is approved An old CIP was available from 2007 that included the
narrative.
Is system free of known points of bypass'? • ❑ ❑ El
If no,describe type of bypass and location
Is a 24-hour notification sign posted at ALL pump stations'? • ❑ ❑ ❑
#Does the sign include
Instructions for notification'? • ❑ ❑ El
Pump station identifier'? • El El El
24-hour contact numbers • El ❑ El
If no,list deficient pump stations
#Do ALL pump stations have an"auto polling"feature/SCADA? • ❑ El ❑
Number of pump stations 5
Number of pump stations that have SCADA 5
Page 3

D D v, 0 * N T. O * 0 CJ D O 0 x D * ' > > > > > ' 0 O * q z z z
3 3 - _ _ _ ° - m 3 m - m C 3 CD 0 N 3 I 0 CD m CD CD CD to O CD :� O C C C
• 3 CD > > > > ' rn 3 ° N rn m 3 3 N ° 3 ° cn 3 3 0 3 m °m 3 Q 3
II7 CD -0 -0 'O N 3 N S 41 O (n j• w M 3 0 O �O O 07 C� O ill n 3 Q N N () 51.) CD
O (D CD (� () C.«CD 0 CD O (� 0 C (D 3 0 N CD 7 7 p a O 7' n Co p a 0 O p w 0 0 0 f
_ O' 07 3 CO c> 0) 7
mCD N (o m o n ^� cn m > > ° CD CD °o {�° m o < co > o co m N m CD C C C M
N N o N CD CD °c O= m co N n CD _Z ° 07 _ CD 0 ni m_ m 3 -0 v •3 7
O• 3f1 O. Ul O. 7 3 c. C. O (D < �'01 N o. N `G Q N CD Q 3 (, N (n Cn (n l co
m o No 3 Q m m _., 5 o _ m s CD °� •m m CD o CD m (D m m o m m °: o; d m 3
7 a Cv m 5 3 p 0 o CD a rn o < f 0 7 s Q 3 S m 2 n ° > > ° o FCC
CO Cl) (D n co 3 (D (Dgo 5 Cn M C C• Cl) Cn (D < CO Cn In G
•< O (D N N C (D �, o0 3 _ CD 7 -p O `2 (D O. CD 0 TJ
co 0 -0 3 7 7 = O. N O O _ < v_ J 0 (D O- Z a (p -0 O' O ••J co S 7" 7" (n) C7
o c (D co CO 7 (D O (D o 0 fO CD .0. O p) p0 8 2 C Cl) CD 0 N cn
o z v (o CO 3 F N .a o c o n C c m °o n s o 0
Cn 0- m < o m C * ° 0 CD y 3 n c 3 v m 3 f 0
< Cl) C° °;
Cr. o, o ° 17) v a 3 (o -5co O A- •c o CD ° �• ? m n 7 CD ° ° o m
7 `< c• X O. J Q' 7 (D " CAD 3 O 3 E. CO 3 CD N C -3 C fCi) CD '<
• fn a
.0 O N (O < ...- N N . CDCD CD m -p .8 N 7 j 'O m 'O CD "O C CD
< CD 3m 3 m o D7 FA.
° ° 3 m p o' w m CD n m
o v c
m _o m o ° 3 c 0 ,Z o m ° 3 0 o p m 3 m 3
0• O Cl) p) a. O J = CD CT 5- O 5 (D o Cn 5 — CD 3 O 0) CD
m 5 m 3 _a Q0 17- = a N (n v, (n m a C < 3
p - O.F (D -5C '< 7 n J 5 S O O_ J N O O 3 C 0
CD J = _ C) N
3 J (D (o D N O O n O 3 CD 7
C7
O 3 .O 0 aj . CD
—
CD C 0 - O M (D O co N ..
CD •3 J 3 0 CD X CD CD < ') N 3 7 n
< fD
1
O 7 CD 3 3 o J 30 CD CD CD CD N
J J 'fl O J ,� n O
= c 0 N N `< o O N
W O J J 0 O
3 CD
J CO 3 -J o N
Cn , (D CD 7 c<
CD d A- ,C4) 0)
a o J.3N N
a 3 m
o- 5
3 v C
co
co F.,3 0 °
O O Z
N 0 Cl)
J CD P.
3 o-
_ v 0
5 m
(0 o
CD
m
CD
m
[D
Cl)
0
7
O
C
N
O O cc
❑ ❑ ■'. . ■ N ❑ ❑ ❑ .I co • ■ ■ ■ ❑ ❑ ■ ■ II co ❑ O
DIDEIEIDOEI 7 ID) ❑ ❑ El El El ❑ ❑ ❑ ❑ ❑ ❑ ❑ ❑ ❑ ° ■ CD
CIOCD
❑ ❑ ■ ❑ ❑ ❑ ❑ r ❑ ❑ ■ ❑ ❑ Z ❑ ❑ ❑ ❑ ❑ ■ ❑ ❑ ❑ Z 0
0110E1000 00 ❑ ❑ ❑ m ❑ ❑ ❑ ❑ • ❑ ❑ ❑ ❑ m 0

0 o m o m m n 0 m m y co-'
N m v Z > o o o 3 n m o o o D � m N
7 C C
'< 7- 3 3 7, * co co co to -O v, — o o cn 33 _ m c o o c o - S
_ .0 cn cn O N "a O (D cD fD (p H
ry 3 0•: -0 N X a O 3 N r7-4 5 O fn O O_ C N �7 O C7 (D N cn O C N V
-0 O_ v uJ (D d jr„ (D O O N .. O O W - O CD CD CI fD N ". 3 m
m En m m ° m m cn 3 5 m a o m "o . a m ° ° 3 N 8 _o v tU a
o ci o o m m v, ° o o m �_ — 7 a m o m o
3 d W 7 y O O_ 7 N D CD (D (n (D _ a O O 3 8 N 7 7 N o 7• '9
N O ^_ N 2 N — (fin S11 �_. Q 8 7 O 7 N N N N y 7 D) cD o c CD S O 7 N
m o 0 0 < 3
m w m c fD o y m O cD < • D 12 7 cD 2 7 7 7 m D CD (n co -
m m n 3 °� c� -' m = a 7 o •co o c c < co
m 7 0 o m co m m co m m ° m °) o o cD C 3 o
d 3 N (D < 0 (D O) O O 0 Cl) W •< o .O -II7 O' O. N O
o n m mco
o X W oCo D) (D (D (D (n Cn d N C 7 O N O N cn
m m p rt N m 3 cn 3 m o co < o 0
iv
.< cn J D_ U. w < .0 < K 3 N 7 N CD 0< CD 7 co C cn
p 7 O N 7 O N N N O N 7 O-
0.
< - N 0 5 - (D
N co a . 0 cD N o. < D) 7 co
a) _ 0 O N 7 - J O' o co O• f0 a J
- 1 J O (D N O N CU o O J- 7 O_
CD 7 N ED O = 7 0 O .z CDa 7
3 m rJ v o — N m rn 7
J O O CU . C O_ - •<
C O Q 7 O O na J
d W (n y co Q 7 co 0 0
CD O < 0 (� J (? C�9 IUD
O_ N El- N o 7' .'
s 3 7 7 „
a O N -1 m
J
n
3 N 0- p "
J O O 0
N O ry O
-h n.
3 O N
CD 7
5 CD `( N
o cofn (D
CDo cn 3
m
3 3 s
a v CD
CD
C� o 0
• • Z
(/) O
N M.
(p 3
d v o
7 CO o
. 5
o o)
O
p
2) CD
ill N
0 0
O. o
O <
.-h
Fe
❑ ❑ ❑ ■ ❑ ■ ■ ■ 1110000 4�, ❑ ■ ■ ■ ❑ . ■ ■ ■ ■ ■ ■ ■ Op
F.
(0 El ■ III ■ ❑ ❑ El ❑ ❑ ❑ ❑ ❑ Z 000000000 ❑ ❑ ❑ ❑ CD
CD ❑ ❑ ❑ ❑ ❑ ❑ ❑ ❑ 01• • • 111z ❑ ❑ ❑ ❑ ❑ ❑ ❑ ❑ ❑ ❑ ❑ ❑ ❑
II 0000000 ❑ ❑ ❑ ❑ ❑ m ❑ ❑ ❑ • ❑ ❑ ❑ ❑ ❑ 0 00

Permit. WQCS00261 Owner-Facility:Carolina Water Service Inc of North Carolina
Inspection Date: 01/03/2019 Inspection Type•Collection System Inspect Non Sampling Reason for Visit: Routine
Comment: Map is a Google Earth overlay that includes manhole locations and labels, approximate pipe
ages, material, and sizes. Pump capacities are available. Operators said they were going to
move to a full GIS program with more accurate measurements.The remaining required items
should be included on that map
Monitoring and Reporting Requirements
Yes No NA NE
Are copies of required press releases and distribution lists available'? ❑ ❑ MI ❑
Are public notices and proof of publication available? ❑ 0 • 0
#Is an annual report being prepared in accordance with G.S 143-215 1 C? 0 0 0 IN
#Is permittee compliant with all compliance schedules in the permits? 0 0 I 0
If no,which one(s)?
Comment: Mr. Haver said that another team does produce an annual wastewater performance report and
send it to customers yearly, but they did not have copies available during the inspection. Mr.
Phillips said that the average WWTP flow is about 0 120 mgd
AVENBURY CIRCLE PS - 7
Pump Station Yes No NA NE
Pump station type Duplex
Are pump station logs available? • 0 ❑ ❑
Is it accessible in all weather conditions? III ❑ ❑ ❑
#Is general housekeeping acceptable? • 0 0 ❑
Are all pumps present? MOOD
Are all pumps operable? - - ❑ ❑ ❑
Are wet wells free of excessive debris? II1000
Are upstream manholes free of excessive debris/signs of overflow? • ❑ ❑ ❑
Are floats/controls for pumps/alarms operable? ❑ 0 ❑ •
Is"auto polling"feature/SCADA present? • ❑ ❑ 0
Is"auto polling"feature/SCADA operational? 0 ❑ ❑
Is simple telemetry present? ❑ ❑ MI ❑
Is simple telemetry operational? ❑ ❑ ❑
Are audio and visual alarms present? • ❑ ❑ ❑
Are audio and visual alarms operable? ❑ 0 ❑ II
Is the Pump station inspected as required? • ❑ ❑ ❑
Are backflow devices in place'? ❑ ❑ ❑ •
Are backflow devices operable'? ❑ ❑ ❑ III
Are air relief valves in place'? • 0 ❑ ❑
Are air relief valves operable'? • ❑ ❑ ❑
# Is an emergency generator available? I ❑ ❑ 0
Can the emergency generator run the pumps'? • ❑ 0 ❑
Page: 6

ru
. I
Permit. WQCS00261 Owner-Facility:Carolina Water Service Inc of North Carolina
Inspection Date. 01/03/2019 Inspection Type:Collection System Inspect Non Sampling Reason for Visit: Routine
Is the pump station equipped for quick hook-up? • 0 0 0
Is the generator operable'? ❑ 0 0
II
#Is fuel in tank and sufficient? ❑ 0 0 IN
Is the generator inspected according to their schedule'? • ❑ ❑ ❑
Is a 24-hour notification sign posted? • ❑ 0 ❑
Does it include
Instructions for notification? • ❑ ❑ 0
Pump station identifier? • ❑ 0 0
Emergency phone number • 0 ❑ ❑
Is public access limited? • 0 ❑ 0
Is pump station free of overflow piping? • ❑ 0 ❑
Is the pump station free of signs of overflow? • ❑ ❑ ❑
Are run times comparable for multiple pumps?
Comment. The emergency generator at the WWTP serves this pump station. It is secured with locks only.
Operators said they have not had any problems with vandalism.Alarm operation was not verified
at this pump station.
KYNWOOD PS - 1904 Lark
Pump Station Yes No NA NE
Pump station type Duplex
Are pump station logs available? • 0 0 0
Is it accessible in all weather conditions? II ❑ ❑ 0
#Is general housekeeping acceptable? • ❑ ❑ ❑
Are all pumps present? • ❑ ❑ ❑
Are all pumps operable? • 0 ❑ ❑
Are wet wells free of excessive debris? IN ❑ 0 0
Are upstream manholes free of excessive debris/signs of overflow? • ❑ ❑ ❑
Are floats/controls for pumps/alarms operable? 0 0 ❑
II
Is"auto polling"feature/SCADA present? • 0 0 ❑
Is"auto polling"feature/SCADA operational? • 0 0 0
Is simple telemetry present? ❑ ❑ 1 0
Is simple telemetry operational? 0 ❑ MI ❑
Are audio and visual alarms present? • ❑ 0 0
Are audio and visual alarms operable? I ❑ 0 0
Is the Pump station inspected as required? • ❑ ❑ ❑
Are backflow devices in place? • ❑ ❑ 0
Are backflow devices operable'? • ❑ 0 0
Are air relief valves in place'? II ❑ 0 0
Page 7

I
Permit: WQCS00261 Owner-Facility-Carolina Water Service-Inc of North Carolina
Inspection Date: 01/03/2019 Inspection Type.Collection System Inspect Non Sampling Reason for Visit: Routine
Are air relief valves operable? • ❑ ❑ ❑
# Is an emergency generator available? • ❑ 0 ❑
Can the emergency generator run the pumps? • ❑ ❑ ❑
Is the pump station equipped for quick hook-up? ❑ ❑ ❑
Is the generator operable? ❑ ❑ ❑ II
#Is fuel in tank and sufficient? ❑ 0 ❑ MI
Is the generator inspected according to their schedule? MI 0 ❑ ❑
Is a 24-hour notification sign posted? • ❑ ❑ ❑
Does it include•
Instructions for notification? II ❑ ❑ ❑
Pump station identifier? • 0 ❑ ❑
Emergency phone number • ❑ ❑ ❑
Is public access limited? MI ❑ ❑ ❑
Is pump station free of overflow piping? • ❑ ❑ ❑
Is the pump station free of signs of overflow? • ❑ ❑ ❑
Are run times comparable for multiple pumps?
Comment: Access to this pump station is restricted by a fence and locks, as well as locks on the
equipment. The grounds of this pump station also holds 2 portable generators.This pump
station is equipped for quick connect AV alarms were verified; ORC said that he was on call that
day so the SCADA system did not dial him.
AVENBURY CIRCLE HPL -
Lines/Riqht-of-Ways/Aeriel Lines Yes No NA NE
Is right-of-way accessible for emergency? • ❑ ❑ ❑
Is right-of-way free of sinkholes or depressions? • ❑ ❑ ❑
Is line/right-of-way free of evidence of leakage? • ❑ ❑ ❑
#Are there areas of exposed line? ❑ • ❑ ❑
#Is any exposed line constructed of ductile iron or other approved material? ❑ ❑ II ❑
Are water crossing and supports in good condition? ❑ ❑ • ❑
#Is right-of-way free of non-utility motorized traffic? • ❑ ❑ ❑
Is line free of visible damage? ❑ ❑ ❑ •
#Are there siphons in this system? ❑ M ❑ ❑
If yes,are they maintained and documented?
Comment: This is a large, sub-waterway crossing line near the Avebury Circle pump station No portion of
the line was visible during the inspection.The area was very wet and soggy No issues were
noted.
LARKHILL DRIVE MH -
Manhole Yes No NA NE
Page- 8

❑ ❑ ❑ ❑ ❑ ❑ ❑ ❑ ❑ ❑ ❑ ❑ ❑ ❑ ❑
❑ ❑ ❑ ❑ ❑ ❑ ❑ ❑ ❑ ❑ ❑ ❑ ■ ■ ❑ a)
w ❑ ■ ❑ ❑ ❑ o ❑ ❑ ❑ ❑ ❑ ❑ ❑ ❑ ❑ co
cc ■ ❑ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ❑ ❑ ■
N
O
C
O
a)
(a
a
et
, a
C
C
`m C
0 -a
t E
r a)
O Cl)
Z C
• 0 r
z
C 0
a
a) 0.
U y _
a E
U - -
al m c
O
C
a O 0
o ai CO
U U
•
E
- o.
a T 0
a
f
. C 0
0
C a
• 0. C ,
o N
a
vn r c'
0 a m a O
• a) c 2 o_ E
> 0. a CA
r• o E a O co
O O D C C a) 7 .
C -0 0 c` c`. _ •
N▪ a' C (0 a) O N C 0
O) O N ( +•
p N a) N 0 0. C •C E O` N O U N
U) > O O a a a) U) = a, •
Cr• o a a Y c- a :o co L > > > 5 a) m 0
r• 0 O N C C a) C - m y y > 2
1 O_ O
00 'n .o a 0 0 0 E .a L
EA >• o o N T o 0 N N 0 ,aa) '00 = O COC
d C > ..�0.. • 0 01 o C) o o o aa)) _ a)
o U O > 0 O 0 a) a) X 0 y
O U .a a 0 a 0) 0 a a 0 0
a7 a) O O U a a O w .- w N a a)
a a) o c c a) o o a) a) a) a) a) »= o G
H O '= a) a) O '= C O O O O 40 L N
c m E E - m c > C c c c m m E
co E a) a a• E E 6 a a) co ca a) > E E
E co --.C. w E en N en = E E E E E E p
12 It N V) N 4* It xk CO V) o) a a) Q < 0
-_