NCS00246_2018 Annual Report_20180905

City of Fayetteville

NPDES Permit Program

2018 Annual Report

Permit Number NCS000246

August 31, 2018

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NPDES Permit No. NCS000246 – 2018 Annual Report August 31, 2018
Table of Contents
Section 1: Introduction ............................................................................................................1
Section 2: Background ............................................................................................................1
Section 3: Public Education and Outreach ...........................................................................2
3.1 Target Pollutants and Sources ..........................................................................................2
3.2 Target Audiences .............................................................................................................2
3.3 Informational Website .....................................................................................................3
3.4 Public Education Materials ..............................................................................................3
3.5 Hotline / Help Line ..........................................................................................................5
3.6 Public Education and Outreach Program .........................................................................5
Section 4: Public Involvement and Participation ...............................................................10
4.1 Volunteer Involvement Program....................................................................................10
4.2 Public Involvement Mechanism ....................................................................................10
4.3 Hotline / Help Line ........................................................................................................11
4.4 Public Review and Comment.........................................................................................11
4.5 Public Notice ..................................................................................................................11
Section 5: Illicit Discharge Detection and Elimination (IDDE) .........................................11
5.1 Ordinance Administration and Enforcement .................................................................11
5.2 Stormwater System Inventory........................................................................................12
5.3 Inspection / Detection Program .....................................................................................12
5.4 Employee Training.........................................................................................................15
5.5 Public Education and Outreach ......................................................................................16
5.6 Public Reporting Mechanism .........................................................................................16
Section 6: Construction Site Runoff Controls .....................................................................16
6.1 Locally Delegated Program ...........................................................................................16
Section 7: Post-Construction Site Runoff Controls ............................................................16
7.1 Post-Construction Stormwater Management Program ..................................................16
7.2 Post-Construction BMP Strategies ................................................................................17
7.3 Deed Restrictions and Protective Covenants .................................................................18
7.4 Operation and Maintenance Plan ...................................................................................18
7.5 Setbacks for Built-Upon Areas ......................................................................................18
7.6 Education and Training Program ...................................................................................19
Section 8: Pollution Prevention and Good Housekeeping for Municipal Operations .....19
8.1 Operation and Maintenance Program ............................................................................19
8.2 Facility Stormwater Pollution Prevention Plans ............................................................20
8.3 Facility Inventory and Site Inspections..........................................................................21
8.4 Municipal Spill Response Procedures ...........................................................................23
8.5 Vehicle and Equipment Cleaning Operations ................................................................24

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8.6 BMP Evaluation for Streets, Roads, and Public Parking Lots Maintenance .................24
8.7 BMP Implementation for Streets, Roads, and Public Parking Lots Maintenance .........24
8.8 Operation and Maintenance for Municipally Owned or Maintained Structural
Stormwater BMPs and Storm Sewer System ................................................................28
8.9 Employee / Staff Training ..............................................................................................32
Section 9: Industrial Facilities Evaluation and Monitoring ..............................................32
9.1 Industrial Facility Inventory ..........................................................................................32
9.2 Industrial Facilities Inspection Program ........................................................................33
9.3 Evaluation Measures ......................................................................................................34
Section 10: Water Quality Assessment and Monitoring ......................................................34
10.1 Water Quality Assessment and Monitoring Plan ...........................................................34
10.2 Water Quality Monitoring Implementation ...................................................................38
Section 11: Total Maximum Daily Loads (TMDLs) .............................................................40
Section 12: Miscellaneous Stormwater Activities .................................................................40
Section 13: Plans for the Upcoming Year ..............................................................................41
Appendix A ...................................................................................................................................42

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NPDES Permit No. NCS000246 – 2017 Annual Report August 31, 2017
Section 1: Introduction

The City of Fayetteville has prepared this report in accordance with the Environmental
Protection Agency (EPA) and the Clean Water Act to meet program reporting and monitoring
requirements of the National Pollutant Discharge Elimination System (NPDES) Municipal
Stormwater Discharge Permit (No. NCS000246) as issued by the State of North Carolina
effective March 1, 2013. The permit provides authorization for the City of Fayetteville to
discharge municipal stormwater to Waters of the State. The State of North Carolina did make
some very minor revisions to the permit and thus issued a revised permit on April 24, 2013. The
permit is effective for five (5) years and expired on February 28, 2018. The City has submitted
for permit renewal and is currently waiting for a renewed permit.

The City of Fayetteville Stormwater Program, under its Public Services Department, is
responsible for the implementing and maintaining the provisions of the City’s NPDES
Stormwater Discharge Permit. This annual report, as prepared by the Stormwater Program,
covers City NPDES Permit related activities from approximately July 1, 2017 to June 30, 2018.

Section 2: Background

As reported in previous annual reports, the City’s previous and original NPDES Permit was
issued jointly to the City of Fayetteville and Cumberland County in December 1994. In 1999,
NCDEQ extended the permit until a permit renewal was issued. The City and County worked
jointly to implement the Permit until 2009. In 2009, the County was removed as a permittee of
the permit, and the City continued to implement the provisions of that permit up until the new
permit was issued to the City on March 1, 2013.

Fayetteville is one of only six NC Phase I municipalities, which are defined as municipalities
which have a population of 100,000 or greater. Phase II permits cover all other NC
municipalities along with some designated counties and petitioned areas tha t are required to seek
a NPDES stormwater permit. With the exception of Fayetteville, all other Phase I municipalities
were issued new permits effective in 2007 and expired in 2012. Recent Phase I permits
contained what is commonly known as the Six Minimum Measures of a NPDES Stormwater
Discharge Permit. The Six Minimum Measures are the baseline for all Phase II NPDES
stormwater permits. Because of their size and potential to pollute stormwater runoff, the Phase I
municipalities are subject to the Six Minimum Measures as well as some additional
requirements.

Since the issuance of the permit on March 1, 2013, the City continues to implement the
provisions of this permit as follows:
1) Public Education and Outreach
2) Public Involvement and Participation
3) Illicit Discharge Detection and Elimination (IDDE)
4) Construction Site Runoff Controls
5) Post-Construction Site Runoff Controls
6) Pollution Prevention and Good Housekeeping for Municipal Operations
7) Monitor and Evaluate Pollutants in Stormwater Discharges to Municipal Systems

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8) Water Quality Assessment and Monitoring

This report has been formatted to provide the progress, status, and results of each of the above
permit requirements in the order as shown above and to coincide with the structure of the new
Permit. The following major sections are the required program areas as outlined in the new
Permit. The subsections under each major section are the required Best Management Practices
(BMPs) for that Permit section.

Section 3: Public Education and Outreach

3.1 Target Pollutants and Sources

The Stormwater Program has determined that the following sources of pollution have significant
impacts on water quality. Through proper education and public awareness, it is the objective of
Stormwater to bring attention to the impacts that these sources have on water quality.

The specific pollution sources targeted for the public education and outreach program are as
follows:
1) Lawn Care activities
2) Improper disposal
3) Poor housekeeping
4) Erosion

In addition to the above pollution sources, this Annual Report in Section 9 highlights the efforts
of the Stormwater Program as it addresses stormwater quality concerns associated with industrial
activities and in particular industrial “hot spots”.

3.2 Target Audiences

The Stormwater Program has created a Public Education and Outreach campaign that targets
several audiences throughout our community. The Stormwater Educator conducts several
educational programs each year with the Fayetteville area schools inside the Cumberland County
school system. The focus is to help children better understand what stormwater is, where it ends
up, and the pollutants that it picks up along the way. For some grade levels, this information is a
part of their Essential Standards for Science. These standards outline what information a teacher
will cover during the school year, and what students will be tested on at the end of the year.
Several of the events that Stormwater is involved in also reaches out to school aged children.
Through the education and engagement of children, the Stormwater Program is able to reach out
to parents. During this reporting year, the Stormwater Educator conducted approximately 28
presentations/demonstrations geared towards school children.

The Stormwater Program offers several publications geared towards homeowners between the
ages of 25-55 due to the significant positive and negative impacts they can have on water quality.
This age group represents a significant portion of the residents of the City. Also, citizens in this
age group are more likely to contribute to pollution by engaging in activities such as dumping oil
and other fluids into the storm drains, improperly disposing of yard wastes, and improperly
applying pesticides and herbicides on lawns. Flyers, brochures, and other educational materials

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have been designed for this group. During this reporting year, Stormwater attended or donated
information for approximately 10 events and presentations geared specifically towards this age
group.

The Stormwater Program also offers several free video training programs aimed at educating
businesses about stormwater pollution prevention. The types of businesses that are targeted have
been identified as those whose job duties pose a potential threat to stormwater runoff, such as:
 Concrete companies
 Construction companies
 Landscaping and lawn care professionals
 Painting contractors / home renovation companies
 Restaurants and food service establishments
 City Departments

The Stormwater Program acknowledges our growing diversity in our community, and we strive
to provide information to our Hispanic community by offering several publications in Spanish
and bilingual flyers.

3.3 Informational Website

The Stormwater Program maintains a comprehensive website
(www.fayettevillenc.gov/stormwater) that details the components of our program and permit,
and offers citizens the opportunity to learn more about stormwater and water quality. A few of
the topics addressed on the website include:
1. Stormwater Inspections
2. Stormwater Projects
3. Public Education and Involvement
4. Stormwater Management Ordinance and related documents
5. Frequently Asked Questions
6. Stormwater Related Downloadable Files

The website is updated on a regular basis in order to keep information current and citizens aware
of what the Stormwater Program is doing. The website has also been utilized to keep citizens
informed of the status of various stormwater projects. Through the use of this website, the City’s
Stormwater Program and Engineering Division are able to maintain public awareness about
drainage issues within the City, as well as to inform citizens regarding traffic flow during
emergency situations, and major maintenance of the drainage infrastructure.

3.4 Public Education Materials

The City’s Stormwater Program provides quality educational brochures and flyers to inform
citizens about stormwater and pollution prevention through a variety of sources. Details
regarding these publications are described below:
1. Stormwater Inspectors continue to utilize educational flyers to hand out to the public with
regards to spring lawn and garden activities,restaurant best manangement practices, and
other related topics.

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2. The Stormwater Inspectors continue to carry a supply of educational door hangers and
other informational materials and use them on a regular basis to inform residents of
stormwater related activities in the area.
3. Stormwater publications continue to be placed at 18 Recreation Centers throughout the
City of Fayetteville and Cumberland County, as well as at eight County libraries. These
entities are great sources of information for the public, and receive a lot of foot traffic
throughout the year.
4. Educational brochures are distributed at all of the events where Stormwater is asked to
participate. Stormwater also distributes materials to several events that Stormwater is not
physically present. Information regarding these various activities can be found in the
Public Education and Outreach Program subsection of this report.
5. Stormwater has brochures and flyers regarding the proper disposal of pet waste available
to citizens at events and other activities.
6. Stormwater continues to use Spanish brochures during public awareness events to
educate the growing local Hispanic population about stormwater pollution prevention.
Some examples include spring lawn maintenance, charity car washes, and brochures
detailing the City’s Stormwater program.
7. Stormwater partnered with Parks and Recreation to provide a stormwater message on
their Leaf Season brochure. Each year, the City provides “Loose Leaf Collection”
December through March. Stormwater developed a message to educate citizens on why
it is important to keep leaves and other yard debris out of storm drains.
8. Stormwater continues to distribute a cigarette butt litter brochure during the various
events Stormwater attends. The brochure explains the various water quality issues
associated with cigarette butt litter.
9. The Program revamped it’s Food Service brochure to provide a more comprehensive list
of best management practices to reduce stormwater pollution. An example of the
brochure is below:

Photograph 1: Stormwater Ambassador Program Brochure

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3.5 Hotline / Help Line

The Stormwater Hotline [phone]), initiated in 1995 as an integral part of the Stormwater
program, is a source of information and direction, and continues to be the primary means for the
public to communicate incidents, complaints and suggestions on a 24/7 basis. During the past
year, the Hotline received approximately 285 documented calls resulting in a Work Order for
follow-up.

3.6 Public Education and Outreach Program

Stormwater has a documented Public Awareness Strategy which outlines specific goals that
Stormwater intends to meet each year through its efforts. This strategy is updated on a regular
basis, and is used to guide the Stormwater Program’s public education and outreach efforts.
This document is available to the public on the City of Fayetteville Stormwater website.

Throughout the past year, Stormwater contracted with several advertising agencies across several
different media platforms to create awareness of the Stormwater Program. The following
describes those efforts in detail:
1. Stormwater ran advertisements in three different issues of CityView, a popular local
magazine published eight times a year with an estimated 78,000+ readers each issue.
This equals to approximately 243,000 annual potential contacts.
2. Stormwater placed an advertisement in Discover Fayetteville, , and the Visitor’s Guide
through the Fayetteville Observer. These are comprehensive year-long guides to the
Cape Fear region. The readership for these three magazines is approximately 85,000.
3. Stormwater contracts with Time Warner Cable to show four 30-second commercials on
various channels. Approximately 601 paid stormwater commercials ran on the Time
Warner cable network. There are approximately 100,196 cable subscribers in the
Fayetteville zone.
4. The Weather Channel ran a “crawl” message (one that is shown and advances along the
bottom edge of the viewing screen) regarding stormwater pollution for one week per
month. During that week, the advertisement ran at least 80 times before 100,196 cable
subscribers, as projected by Time Warner Cable.
5. The Stormwater Program continues to work with Corporate Communications to advertise
various commercials and bulletins on the City’s government access channel, FayTV and
YouTube Channel. During the reporting year, Stormwater had three informational
segments air on the channel. These segments were filmed by our FayTV crew, and the
topics included the differences between wastewater and stormwater, an inside look of a
stormwater inspector’s job, and a watershed study that is underway. These programs ran
approximately 220 times before approximately 100,196 cable subscribers each time.
Additionally, several “still” advertisements were viewed several times per day on FayTV
before a potential viewership of 100,196 cable subscribers each time. See Photograph 2
on the following page for an example of one of the stills.
6. Advertisements continue to be displayed in the interior of the City Bus Fleet. These
laminated “Bus Banners” display the “When It Rains, It Drains” stormwater pollution
prevention message.
7. Stormwater utilized social media outlets such as the City of Fayetteville’s Facebook,
Twitter, and YouTube accounts to promote stormwater pollution prevention messages.

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8. The Public Services Department also began utilizing its own Twitter account this past
year, which the Stormwater Program has promoted several pollution prevention messages
on.
9. Stormwater sent out six media releases and answered several media requests over the
year involving stormwater related information.
10. Most outgoing City mail is stamped with an integral stormwater pollution prevention
message in conjunction and adjacent to the postmark. There are four messages that are
rotated on a quarterly basis and are relative to the time of year. This message reached
approximately 61,000 residences over the last 12 months.

Photograph 2: Fayetteville TV Still Example

The Stormwater Educator continued to make formal presentations to local schools, civic clubs,
and the general public regarding stormwater pollution. The Educator used various activities and
tools such as the “EnviroScape” watershed model, “Be the Solution to Stormwater Pollution”
video, “All About Wetlands”, “Water Quality, Ask the Bugs!”, and “The Incredible Journey”
curriculum to aid in public education efforts. When giving school presentations, the Educator
ensures that the information provided lines up with curriculum standards, so the presentations are
relative to what the students are learning, and reinforces what the teacher has taught.

The Stormwater Program sets up informational booths at several public events throughout the
year. During these events, promotional items such as brochures, flyers, pens, pencils, tattoos,
stickers, cups, water drop stress balls, silicone braclets travel pet waste containers, magnets,
notepads, and chip clips are freely distributed. Each promotional item that is given away
includes contact information for the Stormwater Program, and some have information about the
local stormwater program. In addition to promotional items being given away, a representative
of the Stormwater Program is usually present to talk with citizens about the Stormwater Program

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at most events. Stormee, the Stormwater Pollution Fighter (mascot), has made several
appearances at events throughout the year. Over the course of this reporting year, the
Stormwater Program has made approximately 25,648 direct and indirect contacts. The
following lists some of the major events that the Stormwater Program has appeared at:

1. Fayetteville Rotary Christmas Parade (December 9, 2017)
2. Cumberland County Schools Fall in Love with Math and Science Expo (February 10,
2018)
3. PWC’s Water and Power Expo (March 23-24, 2018)
4. Cumberland County’s AIG Science Discovery Night (April 26, 2018)
5. Fayetteville Dogwood Festival (April 27-29, 2018)
6. Public Works Night and Truck Touch (May 25, 2018)

For each event, the Stormwater Educator and Stormwater Staff have provided information that is
relevant for the event and has provided activities that would engage the participants. The
Stormwater Educator has utilized several activities and tools mentioned above to provide public
awareness about stormwater pollution prevention and the City’s response to it. Following are
several photographs from various public awareness events.

Photograph 3: Dogwood Festival Booth

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Photograph 4: Margaret Willis Career Fair

Since the Stormwater Program’s inception, a focus has been made to coordinate public education
efforts between various agencies and other City departments in order to provide information to
the public in regards to stormwater pollution prevention. These agencies/departments include,
but are not limited to:
 Fayetteville PWC
 Fayetteville Police Department
 Cumberland County Soil and Water Conservation District
 Cumberland County Cooperative Extension
 Cumberland County Schools
 Fayetteville/Cumberland Parks and Recreation

The following paragraphs describe some of those efforts.

Fayetteville/Cumberland Parks and Recreation Department has an Environmental Mobile
Unit (EMU) that contains a stormwater display. The EMU travels throughout the county
at various events teaching students and adults about environmental issues. This past year,
approximately 1,847 students and adults visited the EMU.

Stormwater continues to share the cost to help supply Parks and Recreation with pet
waste bags that are used in the local public parks. There are seventeen pet waste bag
collection points spread throughout these parks.

Through a partnership with Stormwater, the Clark Park Nature Center and Lake Rim Park
incorporates stormwater pollution prevention elements in various elements of their
programs. This past year, both parks gave stormwater related presentations and materials
to approximately 2,282 school children and civic group members. The Stormwater

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Educator has also teamed up with the Park Rangers to give presentations to school groups
on numerous occasions.

Stormwater staff continues to sit on the Cumberland County Green Schools Advisory
Team as an advisory member. The advisory team consists of several community
agencies that meet quarterly to provide guidance for the Green Schools Program
throughout the school year. This Green Schools program encourages schools to reduce
their waste and increase conservation, so that the school system can be better stewards of
the environment, and lower costs for the schools. Through this partnership, staff helped
to give advice where needed, and was able to strengthen relationships with Cumberland
County school personnel, as well as to form relationships with other community partners.

Stormwater provides educational materials to the Police Department which in turn
distributes those materials through the local Community Watch program as requested.

The Stormwater Program continues to maintain educational signs along the Cape Fear River
Trail. In total, there are four signs that educate citizens about Stormwater, the importance of
wetlands, and how the habitats surrounding the Cape Fear River benefit the City.

Photographs 5 & 6: Educational Signs on Cape Fear River Trail(Insert new photos)

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Section 4: Public Involvement and Participation

4.1 Volunteer Involvement Program

The City of Fayetteville through the Parks and Recreation Department coordinates two programs,
Adopt-A-Street and Adopt-A-Site, to provide trash and litter pickup along streets and sites that have
been adopted by volunteer groups. The groups volunteer to clean these areas several times a year.
The City provides trash bags along with a list of safety procedures to be followed during the
cleanup. The groups report their activities back to the City, and the City picks up the full trash bags
for proper disposal. There are a total of 21 Adopt-A-Street participants that take on streets
throughout the City, and assume the responsibility to clean the streets several times a year.
Additionally, there are 18 specific sites throughout the City of Fayetteville that have been
adopted and are cleaned on a regular basis. These groups provide a valuable service toward the
improvement of water quality by picking up and properly disposing of trash and litter that could
otherwise be discharged to the City’s storm drainage system during the next rain event.

The Stormwater Program continues to partner with Fayetteville Beautiful, a local affiliation of
Keep America Beautiful. Fayetteville Beautiful is responsible for a citywide clean up each
spring. During the clean up on April 1, 2017, 371 volunteers picked up approximately 2,485
pounds of litter from City streets. Fayetteville Beautiful strives to keep the City clean, and to
educate the public about the importance of putting litter in its proper place, thus keeping it out of
local rivers and streams.

4.2 Public Involvement Mechanism

Stormwater continues to provide opportunities for the public to participate in the development
and implementation of the Stormwater Program. One example is the utilization of a Stakeholder
Committee to assist as needed with the development and subsequent updates to the City’s
Stormwater Management Ordinance and Administrative Manual.

As follow-up to the Stakeholder Committee, the City’s Stormwater, Engineering, and
Development Services staff has met on a continuing basis with local developers and engineers
through the Homebuilders Association of Fayetteville (HBAF). The effort has provided the
opportunity for additional dialogue among stakeholders on issues pertaining to local ordinances
and regulations and the application of those requirements by builders and other contractors in the
field. Subjects discussed ranged from stormwater fee questions and crediting procedures to plan
design approval processes, and BMP construction and performance standards.

Additionally, the City has an active Stormwater Advisory Board (SWAB) that meets regularly.
The SWAB was established via ordinance in July 2009 as the City formed its own Stormwater
Utility and Program continuing under the same general format as the Joint Stormwater Advisory
Board as originally established with Cumberland County in 1995.

The City SWAB consisting of Fayetteville citizens provides guidance and advice to the City
Council pertaining to the Stormwater Management Program. Additionally, the SWAB has the
powers and duty in matters relating to the administrative review of any orders or decisions made
by the Stormwater Manager. During the past year, the SWAB heard presentations on the
inspections program, helped to provide feedback with regards to the citywide Stormwater Master

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Planning, as well as to hear presentations on the current Beaver Creek II Watershed Study. The
SWAB also heard appeals for four Notices of Violation that were issued by the Inspectors. The
members are ready to continue their work on the board, and look forward to the next year of
service.

4.3 Hotline / Help Line

Information on the City’s Stormwater Hotline can be found previously in this Annual Report in
Section 3.5.

4.4 Public Review and Comment

The Stormwater Plan continues to be posted on the City’s Stormwater webpage for information
as well as to seek public input. Additionally, hard copies have been made available at City Hall
for any interested citizens.

As the City’s Stormwater Program continues to evolve and improve, the Stormwater Program
looks to review, revise, and update the Stormwater Plan during the coming permit year.

4.5 Public Notice

All regular meetings, special meetings, and hearings of the Stormwater Advisory Board are filed
in accordance with the North Carolina Open Meetings Law. Notices of meetings are posted in a
central location in City Hall, as well as posted on the City’s website. All records, files, and
accounts are considered public records as provided in the North Carolina General Statutes.

The Stormwater Program advertises in the Fayetteville Observer when necessary for Public
Hearing Notices to notify residents about proposed changes to the Stormwater Management
Ordinance.

Section 5: Illicit Discharge Detection and Elimination (IDDE)

5.1 Ordinance Administration and Enforcement

Article II. Illicit Connections and Improper Disposal of Chapter 23 Stormwater Management
became effective in the City in July 2009. Prior to that, the City had been covered under
Cumberland County’s Ordinance as part of the previous joint Permit with the County. The City’s
Ordinance contains the exact same provisions as the previous County Ordinance. The Ordinance
makes it illegal to place, deposit, or discharge anything except for stormwater runoff into the
storm drainage system. There are some “DEQ approved” exceptions but overall the Ordinance is
very inclusive. The Ordinance provides City staff with a right-of-entry to private property
including buildings for enforcement actions when required. There is also a Schedule of Civil
Penalties, reviewed and approved annually by City Council on the City’s Fee Schedule, which
details the fines and penalties associated with ordinance violations. The Ordinance is available
to the public online through the City’s Stormwater website, or through

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www.online.encodeplus.com/regs/fayetteville-nc/. During the reporting year, 25 Notices of
Violation (NOV) were issued.

5.2 Stormwater System Inventory

The City has previously inventoried the stormwater system that is considered part of the public
system. Thus, the inventory contains all stormwater structures and conveyances within the public
right-of-way and follows the system to its outfalls into Waters of the State. The parts of the
stormwater system that originate on private property are not part of the inventory. The inventory is
updated with new structures and conveyances as they are constructed through as-builts that are
submitted to the City at project completion.

Stormwater continues to utilize the stormwater inventory to detect and eliminate illicit connections
and improper disposal, as well as to continue to ensure that all structures and conveyances are
functioning as intended. Also, this information is being used to schedule maintenance by the City
of Fayetteville along with NCDOT. The stormwater system inventory was instrumental in
identifying outfalls to Waters of the State that need to be monitored as part of the field screening
process. The stormwater system inventory was also proactively utilized to identify existing culverts
under roadways that warranted inspection to detect any possible defects or structural problems.

5.3 Inspection / Detection Program

The City investigates possible illicit connections or improper disposal activities to detect and
eliminate them. The City acts as the enforcement agent and has authority to issue fines.
Additionally, during any enforcement action, the Inspector will educate the violator on stormwater
quality and how similar situations can be avoided in the future. The City followed up on 20
documented work orders as a potential illicit connection or improper disposal. Many of these work
orders involve improper disposal of yard waste, automotive fluids, and sediment, and two that
involved restaurants improperly disposing of waste, which according to the Ordinance are
considered improper disposals. If the potential violation is not obvious or if the need arises to more
accurately identify a pollutant, the Stormwater Inspectors will collect samples and conduct water
quality monitoring on an as needed basis. Also and as detailed later in this Annual Report, the City
works closely with the NCDEQ Land Quality Section’s regional office in Fayetteville to correct the
sediment situations and issue possible fines where warranted.

During the stormwater system inventory, the City located and identified all known outfalls to
Waters of the State regardless of their size. As the City has completed the stormwater inventory,
that data has been used to identify all major outfalls to Waters of the State that are 36 inches and
greater. The City has identified 277 major outfalls to Waters of the State during this reporting
period. In order to create a baseline, the City completed an initial dry weather screening of all
the major outfalls once their location was established. Each year, the City aims to screen 100%
of the identified outfalls for dry weather flows and evidence to detect and eliminate illicit
connections or improper disposal. However, if it is not possible for all of the major outfalls to be
screened, the major outfalls that are not screened in a given year are placed on the following
year’s list and are the first to be screened. Therefore, most of the major outfalls are screened
every year but all of them are screened every two years at a minimum. Results of the screenings
are recorded in an Excel spreadsheet and are considered a permanent record. During this
reporting year, 80% of the major outfalls were screened. During inspections of the outfalls, the

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Inspector noted several outfalls had heavy vegetation and iron bacteria present. Some outfalls
also had issues present that were due to construction nearby.

All of the major outfalls were screened for dry weather flows during this reporting year. The
table below reflects the number of outfalls in each of the respective drainage basins.

BASIN NAME # OF OUTFALLS BASIN NAME # OF OUTFALLS
Beaver Creek 1 32 Carvers Creek 10
Beaver Creek 2 26 Cross Creek 41
Beaver Creek 3 10 Little Cross Creek 26
Blounts Creek 48 Little Rockfish 1 12
Bones Creek 18 Little Rockfish 2 2
Buckhead Creek 19 Rockfish 2
Cape Fear 1 16 Stewarts Creek 1
Cape Fear 2 14

Culvert Inspection Program

In November 2013, Stormwater developed a comprehensive Culvert Inspection Program to monitor
the culverts under existing roadways (both City and NCDOT) within the City limits. Culverts are
important to the City’s infrastructure, as they help to control and direct the flow of runoff away from
City streets during rain events. The City has identified over 300 culverts that are inspected on a
yearly basis. These culverts are not only inspected for functionality, but water quality issues as
well.

Inspections are conducted by walking mapped areas of culverts that have been identified. During
the inspection, several types of data are collected, such as the condition of the culvert,
debris/sediment found, percentage of culvert filled, severity rating, flowing water, and any obvious
water quality issues (i.e. color, sheen, turbidity). All analysis is done in the field and is then
addressed with appropriate staff. If water quality issues are present, samples are collected and tested
as needed for various water quality issues to include: detergents, total chlorine, total copper, pH,
turbidity, dissolved oxygen and conductivity.

During the reporting year, 301 culverts were inspected. Of the 301 culverts inspected, most are in
good condition, with only a few having erosion issues and some heavy vegetation. If maintenance
work is needed in any of the culverts, the appropriate agency responsible for the culvert is notified.
For City-maintained culverts, the City Streets Superintendent is notified, and for NCDOT-
maintained culverts, the local NCDOT Maintenance Engineer is notified. It is the goal of the
Stormwater Program, through the Culvert Inspection Program, to identify issues with the City’s
infrastructure, and correct them before the issue becomes a severe and/or dangerous problem.

Coordination with Fayetteville Public Works Commission (PWC)
Stormwater and PWC continue to work jointly on promoting water quality issues through their
public relations programs. Additionally, Stormwater forwards potential sanitary sewer leaks to
PWC upon discovery. Likewise, PWC alerts Stormwater anytime there is a sanitary sewer
overflow that would potentially impact the water quality of the City’s stormwater drainage
system and, more importantly, local streams. In cases of sanitary sewer overflows, Fayetteville
PWC sends email messages to both the Stormwater Manager and the Stormwater Inspections

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Supervisor detailing the specifics of the occurrence. Responses by Stormwater may vary
depending on the nature of the problem and the threat to water quality. Therefore, there is open
communication and continuous dialogue between these two agencies.

During the reporting year, PWC notified Stormwater and NCDEQ of 14 sanitary sewer
overflows. Information on the overflows is as follows:
 August 23, 2017 Sanitary sewer overflow at North Cool Spring Street and Hawley Lane,
Fayetteville. Approximately 6200 gallons entered Cross Creek.
 September 4, 2017 Sanitary sewer overflow at 1774 Pamalee Dr, Fayetteville
Approximately 500 gallons entered an unnamed tributary to Mintz Pond.
 October 18, 2017 Sanitary sewer overflow at 5474 Richwood Ct, Fayetteville
Approximately 1188 gallons entered and unnamed tributary to Beaver Creek.
 November 3, 2017 Sanitary sewer overflow at 626 Southking Street, Fayetteville
Approximately 1580 gallons entered the system but made no contact with surface waters.
 November 29, 2017 Sanitary sewer overflow at 227 Fountainhead Lane, Fayetteville
Approximately 280 gallons entered a storm drain tributary to Cross Creek.
 January 29, 2018 Sanitary sewer overflow at 201 Tallstone Drive, Fayetteville
Approximately 900 gallons entered a storm drain tributary to Wooded Lake.
 February 5, 2018 Sanitary sewer overflow at 1940 Havilah Road, Fayetteville
Approximately 8965 gallons entered a storm drain tributary to Glenville Lake.
 February 14, 2018 Sanitary sewer overflow at 608 Woodclift Drive, Fayetteville
Approximately 304 gallons entered a storm drain tributary to Evans Lake.
 March 20, 2018 Sanitary sewer overflow at 415 Waddell Drive, Fayetteville
Approximately 100 gallons entered a storm drain tributary to Little Cross Creek.
 March 29, 2018 Sanitary sewer overflow at 5400 Ramsey Street, Fayetteville
Approximately 47311 gallons entered the system but made no contact with surface
waters.
 April 20, 2018 Sanitary sewer overflow at North Cool Spring Street and Hawley Lane,
Fayetteville. Approximately 11275 gallons entered Cross Creek.
 April 25, 2018 Sanitary sewer overflow at 175 Cape Fear River Trail, Fayetteville
Approximately 12986 gallons entered an unnamed tributary to the Cape Fear River.
 April 26, 2018 Sanitary sewer overflow at 4705 Belford Road, Fayetteville
Approximately 125 gallons entered a storm drain tributary to Beaver Creek.
 April 30, 2018 Sanitary sewer overflow at 5400 Ramsewy Street, Fayetteville
Approximately 4500 gallons entered a drainage ditch tributary to the Cape Fear River.

Coordination with County Health Department
Stormwater continues to forward discoveries of failing and potentially failing septic tanks to the
Cumberland County Health Department and works with their personnel as needed to resolve the
matter. The number of septic tank failures within the city limits of Fayetteville was not readily
available, due to the fact that at the time of this report, the County had not finished their Annual
Report. When issues arise, they are addressed through the repair of the system, and/or
connecting to a sanitary sewer. Additionally, Stormwater has coordinated with the County
Health Department to resolve issues of stagnant water and mosquito problems.

Sanitary Sewer Extension
In addition to the above coordination with the County Health Department, properties in
Cumberland County that are primarily on septic tank continue to be annexed into the City of

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Fayetteville. As a result, these properties will be converted over time to the sanitary sewer.
Thus, the proliferation of septic tanks in the urbanized area continues to be reduced. Therefore,
reducing the opportunity where septic tanks can fail and in turn impact the local water quality.

5.4 Employee Training

Stormwater has documented “selected” training that each of the Stormwater staff has received
over time. The Inspectors have attended a variety of internal and external classes, training
seminars, and certification programs. Thus, each of the Inspectors has had adequate training to
effectively inspect illicit connections, industrial facilities, stormwater BMPs, etc. Inspectors are
also given opportunities for on the job training in each of these areas. Some of the major
certifications that the Inspectors continue to receive training on are:
 Illicit Discharge Detection and Elimination Training
 Hazardous Materials Operations/OSHA Level II Chemical Spill Response
 Stormwater Permit and SWPPP Compliance Training
 Stormwater BMP Maintenance Training
 Erosion and Sediment Control Training I and II
 NPDES Certified Stormwater Inspector
 NC Notary Training
 Surface Water Identification Training and Certification
 Eco Stream Identification

The City of Fayetteville sent several representatives, including Stormwater staff, to the 2017
APWA NC Stormwater Management Division’s Fall Conference. The event was attended by
stormwater professionals from throughout North Carolina and included educational sessions that
addressed current stormwater issues in North Carolina, as well as networking opportunities for
professionals and peers.

Engineering Division staff received training on the Stormwater BMP Reviewer Certification
through North Carolina State University. The staff recertifies their certification as it expires.
Staff also attended classes on Geographic Information Systems (GIS) and Low Impact
Development (LID) in order to stay current with these programs.

Members of the Stormwater Staff attended an APWA Educational session titled “State and
Municipal Perspectives on Stormwater Public Education and Outreach”. This educational
session focused on presenting ideas of what different municipalities across the state do to meet
their public outreach and education components of the NPDES Permit. Staff also heard from
State staff on what is looked for when it comes to reporting and auditing. Staff walked away
from the training with a few new ideas for education and outreach.

Stormwater continues to utilize the online training program to provide annual stormwater
pollution prevention training to City employees. This format allows for City employees to be
trained on stormwater pollution prevention on their own time around their work schedules. One
of the biggest obstacles to scheduling training with other Departments is finding a date and time
that works well with everyone involved. This online training will also help ensure that
Departments are regularly trained on an annual basis and the flexible format ensures that more

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Departments will have access to training during any given time period. During this reporting
year, FAST Bus Garage employees were trained using this online program.

5.5 Public Education and Outreach

Ongoing inspection visits of specific businesses such as commercial car washes, carpet cleaners,
lawn care services, charitable car washes, etc. ensure continued education as to proper material
disposal. The City provides free educational videos to businesses and other entities who may pose a
potential high risk for pollution to educate them on stormwater pollution prevention. A description
of these videos can be found in Section 8.9 (Employee / Staff Training) of this report. Follow-up
investigations and monitoring occurs on all potential illicit connections and improper disposal
activities.

5.6 Public Reporting Mechanism

Information on the City’s Stormwater Hotline can be found previously in this Annual Report in
Section 3.5.

Section 6: Construction Site Runoff Controls

6.1 Locally Delegated Program

The City does not currently have a locally delegated erosion control program for administrating a
Construction Site Runoff Controls Program. This program has been and is currently provided by
the local office of the NCDEQ Land Quality Section. Even though the City’s existing
Construction Site Runoff program is handled by the local office of the NCDEQ Land Quality
Section, the City continues to aggressively inspect construction sites that are brought to their
attention through complaints or other sources. The City developed a standard operating
procedure (SOP) that provides a step by step outline as to how perform the inspection and any
needed follow-up. These activities are fully coordinated with NCDEQ Land Quality Section.
There continues to be an excellent working relationship between the City and NCDEQ to address
all problems associated with construction sites.

Additionally, the above referenced program by NCDEQ’s Land Quality Section regulates
construction sites that are one (1) acre and larger. The City considers smaller sites as potentially
discharging sediment and performs inspections and pursues enforcement measures through our
local Ordinance when needed.

Section 7: Post-Construction Site Runoff Controls

7.1 Post-Construction Stormwater Management Program

During the last year, the City continued to perform engineering reviews of new development plans,
both commercial and single-family, based on the City’s Stormwater Management Ordinance,
Chapter 23 of the City of Fayetteville’s Code of Ordinances. Article III, Stormwater Control,
requires stormwater BMPs to control peak discharge on new development as well as redevelopment

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so that the post-development peak discharge rate will be no greater than the predevelopment peak
discharge rate. This provision minimizes the downstream flooding impacts arising from new
development. In February 2012, the City adopted proposed revisions to Article III to make the
Ordinance compliant with Phase II post-construction requirements. The Article was subsequently
approved by the Division of Water Quality (DWQ). Based on the State’s approval, the City of
Fayetteville was delegated the authority to administer the post-construction program on a local
level. Therefore, the Ordinance contains both stormwater quantity and quality provisions. Last of
all and to address the concern regarding the ongoing maintenance of stormwater facilities in single-
family subdivisions, the City decided to accept the functional maintenance responsibility for these
facilities, if the developer requests such.

During this reporting year, no changes were made to the Ordinance. Staff continues to review the
Ordinance to ensure that it is serving its purpose the way that it is written. Additionally, City staff
continues to regularly meet with the Homebuilders Association of Fayetteville (HBAF) as the
City’s Post-Construction Stormwater Management Program continues to evolve. Thus, there is
ongoing dialogue with the development community on the Ordinance, its provisions, and
implementation.

During the reporting year, the City retained a municipal advisory firm, Raftelis, to perform an
evaluation of the City’s stormwater program with a specific focus on the development review
process and the rate fee. As a result of this review, the City Council voted to raise the rate in order
to support the development of a watershed master plan for the City. It was also agreed that
additional staff would be brought on board to help oversee the watershed studies and resulting
capital projects.

The above referenced Stormwater Management Ordinance is available on the City’s website as
well as through the Internet at http://www.online.encodeplus.com/regs/fayetteville-nc/.

7.2 Post-Construction BMP Strategies

The above referenced Article III utilizes the “Stormwater Best Management Practices Manual” as
developed by the North Carolina Division of Water Quality. Therefore, local engineers and
developers are able to utilize any of the BMPs in the Manual to address their post-construction site
runoff control requirements. Currently, the City of Fayetteville utilizes the State’s BMP Manual in
their locally delegated Water Supply Watershed and Phase II Stormwater Programs.

Article III requires the long term operation and maintenance of structural BMPs by the property
owner. This is accomplished by requiring that the structural BMP be inspected on an annual
basis and the inspection report submitted to the City of Fayetteville. The inspection and report
are designed to determine any maintenance needs and how they are to be repaired. Article III
requires that the inspection be performed and the report signed by a qualified professional. The
City’s Stormwater Management Ordinance defines a qualified professional as “a qualified
registered North Carolina professional engineer, surveyor, landscape architect, soil scientist,
aquatic biologist, or person certified by the North Carolina Cooperative Extension Service for
stormwater treatment practice inspection and maintenance.”

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The exception to the above is in single-family subdivisions where the developer requests that the
City provide the functional maintenance responsibility for the structural BMP. In these cases,
the City performs the annual inspection and determines any functional maintenance needs. If
necessary, City resources provide the needed repairs. The property owners in the subdivision are
still responsible for the routine maintenance such as grass cutting, trash removal, and
landscaping.

During the reporting year, the Engineering staff reviewed 62 plans for compliance with the
Stormwater Ordinance and Administrative Manual and other local requirements. Stormwater
Inspectors signed off on 41 final inspections for BMP approval. Additionally, inspections were
made at various stages of the BMP installation process to ensure that the BMP will be functional
once the project is complete.

7.3 Deed Restrictions and Protective Covenants

Section 23-32 Minimum Stormwater Quality Control Requirements of Article III of the
Ordinance contains the following provision:
The approval of the stormwater permit shall require an enforceable restriction on
property usage that runs with the land, such as a recorded deed restriction or
protective covenants, to ensure that future development and redevelopment
maintains the site consistent with the approved project plans.

7.4 Operation and Maintenance Plan

Section 23-27 Plan Requirements of Article III of the Ordinance contains the following
provision:
A plan for maintenance of privately owned stormwater management facilities
shall be included as part of the stormwater design plan which as a minimum shall
specify the following:
a. Types of maintenance activities which should be anticipated so that the
proposed drainage system and stormwater management facilities will
operate as designed.
b. The frequency and amount of maintenance that should be anticipated.
c. The equipment that will be required to perform the needed maintenance.
d. Name, address, and telephone number of the party responsible for
maintenance.

Section 23-39 outlines the requirements for the operation and
maintenance agreement which must be executed on all privately owned
stormwater management facilities. The city shall provide a standard
agreement for this purpose.

Please note that Article III of the Ordinance requires that the above Operation and Maintenance
Plan be submitted to the City for review and approval prior to the issuance of a permit for the
construction of the improvements.

7.5 Setbacks for Built-Upon Areas

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Section 23-32 Minimum Stormwater Quality Control Requirements of Article III of the
Ordinance contains the following provisions:
For low density projects:
Built-upon area shall be at a minimum of 30 feet landward of all perennial and
intermittent surface waters draining less than or equal to 640 acres. Built-upon
area shall be at a minimum of 75 feet landward of all perennial and intermittent
surface waters draining greater than 640 acres.

For high density projects:
Built-upon area shall be at a minimum of 50 feet landward of all perennial and
intermittent surface waters draining less than or equal to 640 acres. Built-upon
area shall be at a minimum of 75 feet landward of all perennial and intermittent
surface waters draining greater than 640 acres.

7.6 Education and Training Program

Stormwater maintains an Administrative Manual that details how stormwater plans are to be
prepared, submitted, and reviewed by the City. The Manual outlines the entire process from
approval of the construction plans to the inspection and approval of the best management practices
(BMPs). The Manual was specifically prepared to educate and train engineers and developers on
the new requirements for Post-Construction Site Runoff Controls. As a matter of fact, the City
engaged a Stakeholder Committee consisting of local engineers and developers to assist in the
development of the Administrative Manual.

Since the Administrative Manual became effective in February 2012, local engineers and
developers have used it for the preparation and submittal of plans to the City. In particular, the
Appendices contain numerous forms that are required during the design, construction, and closeout
phases of the stormwater BMPs. Additionally, City staff uses the Manual to review and approve the
design, construction, and closeout of all stormwater projects. In particular, the Appendices contain
numerous form letters that the City utilizes to approve, disapprove, or issue notices of violation for
all phases of a stormwater project. Stormwater also plans to review and update the Administrative
Manual on a regular basis to ensure that it reflects any updates to Article III of the Ordinance
(Stormwater Control) or other procedural modifications. The Administrative Manual is available to
the public on the City of Fayetteville Stormwater website (www.fayettevillenc.gov/stormwater).

Section 8: Pollution Prevention and Good Housekeeping for Municipal Operations

8.1 Operation and Maintenance Program

The City provides an extensive network of municipal operations designed to keep these
operations and services functioning properly. A number of these operations impact the storm
sewer system directly, such as storm sewer system maintenance and street sweeping, and
indirectly, such as landscape management and municipal building maintenance. The cumulative
impact of all these operations on the storm sewer system can potentially be significant, so it is
important to have operation and maintenance programs that take impacts to the storm sewer
system into consideration.

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First of all, the City has developed a list of its facilities that have significant potential for
generating polluted stormwater runoff. A list of these facilities is provided in Section 8.2.
During this past year as well as for many previous years, the Stormwater Inspectors have
inspected each of these facilities for any situations that may generate polluted stormwater runoff.
Any concerns that are found during the initial inspection are always verified and corrected during
follow-up inspections.

Also, the Stormwater Program is in ongoing contact with those other City operations that have
the potential for impacting stormwater runoff. In particular and as outlined in Section 5.4,
Stormwater oversees and coordinates various training opportunities for City employees. During
the past year, employees from Parks and Recreation, the FAST Bus Garage, and the Street
Maintenance Division received specific training. Additionally, City employees are reminded
how their actions can impact the quality of stormwater runoff through the Public Education and
Outreach Program.

Recycling
In regards to the recycling of household items, the City of Fayetteville’s Solid Waste Division
provides a curbside recycling program for its citizens where recyclables are picked up weekly.
Citizens are given the choice whether to use the standard 36-gallon rollout container or purchase
a 96-gallon rollout container. Items that are suitable for recycling are: glass bottles and
containers, plastic containers, aluminum cans, steel cans, newspapers, corrugated cardboard and
food boxes, and mixed paper. The recycling program not only reduces the amount of waste
going to the landfill but as reduces the opportunity for these items to end up in the storm
drainage system. The City of Fayetteville also has seven sites where recyclable items can be
dropped off throughout the City to include recreational centers and fire stations.

Household Hazardous Waste
The Cumberland County Household Hazardous Waste (HHW) Facility continues to provide for
the proper disposal of household hazardous waste materials. The HHW Facility reported that
11,539 pounds of household hazardous waste had been collected and processed during the past
year.

Used Oil Collection
The used oil recycling program continued in the private commercial sector. Also, the County
Solid Waste Department provides used oil recycling at its rural container sites as well as the Ann
Street Landfill and Household Hazardous Waste (HHW) Facility. The HHW Facility reported
that 4,953 pounds of motor oil and antifreeze were collected last year.

8.2 Facility Stormwater Pollution Prevention Plans

In previous years, Site Pollution Prevention Plans (SPPP) have been developed for all of the City
of Fayetteville facilities listed in Section 8.3. The SPPPs are used as an implementation guide
for maintaining good housekeeping and reducing stormwater pollution. Topics covered in the
SPPP include: best management practices, monitoring, training, inspections, spill
prevention/response, vehicle/equipment cleaning, and preventative maintenance. Pertinent staff
from each facility was trained on their respective Site Pollution Prevention Plan when the plan
was developed and provided to the facility.

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8.3 Facility Inventory and Site Inspections

Facility Industrial
Permit
Physical Address
PWC Wastewater Treatment Plant (Cross Creek) 601 North Eastern Boulevard
PWC Water Treatment Plant (P.O. Hoffer) 502 Hoffer Drive
PWC Water Treatment Plant (Glenville Lake) 628 Filter Plant Road
PWC Electrical Storage Yard 1035 Old Wilmington Road
PWC Fleet Maintenance Facility 1035 Old Wilmington Road
PWC Electric Generation Plant (Butler Warner) 2274 Custer Avenue
Fayetteville Regional Airport Yes 400 Airport Road
Fayetteville Area System of Transit Bus Garage Yes 455 Grove Street
Solid Waste Facility 455 Grove Street
Building Maintenance Facility & Fueling Station 325 Grove Street
Street Division Facility 335 Alexander Street
Milan Street Storage Yard 400 Milan Road
Marsh Street Storage Facility and Truck Wash 704 Marsh Street
Parks and Recreation Maintenance Facility 602 Ann Street
Parks and Recreation Maintenance / Storage
Facility
214 Gray Street
Waste Industries Transfer Station 583 Winslow Street

Fayetteville Public Works Commission (PWC) Wastewater Treatment Plant (Cross Creek)
This Fayetteville PWC Wastewater Treatment Plant was last inspected by Stormwater on June
27, 2018. This facility previously operated under Permit Number NC00023957. However and on
August 27, 2015, the Fayetteville NCDEQ office issued No Exposure Certification NCGNE1080
removing this facility from its previous permit requirements. Stormwater will continue to inspect
this facility on an annual basis to ensure compliance with the no exposure certification.

Fayetteville Public Works Commission (PWC) Water Treatment Plant (P.O. Hoffer)
This facility was inspected on June 27, 2018. There were no apparent issues at the facility. The
Supervisor of the Hoffer Water Treatment Plant was notified of the inspection via letter dated
July 2, 2018.

Fayetteville Public Works Commission (PWC) Electrical Storage Yard
The PWC Electrical Storage Yard was inspected by Stormwater on June 19, 2018 and was found
to have a few areas of concern. The issues included windblown debris, and inlet protection
needed in catch basins. PWC Environmental Compliance staff was informed of the inspection
via a letter from Stormwater written on June 21, 2018.

Fayetteville Public Works Commission (PWC) Fleet Maintenance Facility
The PWC Fleet Maintenance Facility was inspected by Stormwater on June 19, 2018 and was
found to have a few areas of concern. The issues included windblown debris, and inlet
protection needed in catch basins. PWC Environmental Compliance staff was informed of
deficiencies via a letter from Stormwater written on June 21, 2018. Stormwater will follow up
with the Maintenance Facility later in the year to determine if recommended improvements have
occurred.

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Fayetteville Public Works Commission (PWC) Electric Generation Plant (Butler Warner)
The PWC Butler Warner Electric Generation Plant currently operates under a State Industrial
Permit (NCS000369). This facility was last inspected by Stormwater on March 3, 2018.

Fayetteville Regional Airport
The Fayetteville Regional Airport currently operates under Certificate of Coverage Number
NCG150056 which was issued on June 4, 2010. The General Permit (NCG150000) for this
Certificate of Coverage was reissued by the NC Division of Water Quality on September 1,
2014. This facility was last inspected by Stormwater on October 27, 2018.

Fayetteville Area System of Transit (FAST) Bus Garage
The FAST Bus Garage continues to operate under Certificate of Coverage Number NCG080712
which was renewed on December 4, 2012. The General Permit (NCG080000) for this Certificate
of Coverage was reissued by the NC Division of Water Quality on November 1, 2012. This
facility was inspected on March 29, 2018. The only issues found were oil spots in the parking lot
from equipment/vehicles, scrap materials need to be properly stored away from outfall 001, and
debris needs to be cleaned out of the outfall catch basins. Staff were notified of findings via a
letter written on April 4, 2018.

Solid Waste Facility
This facility was inspected on March 29, 2018 and the area was found to have minor issues.
Issues include leaking vehicle fluids found on the parking lot, trash containers need to have lids
or properly stored and wood pallets need to be removed or covered up. The Solid Waste
Director was notified of findings via a letter written on April 4, 2018.

Building Maintenance Facility and Fueling Station
This facility was last inspected by Stormwater on June 26, 2018 and several issues were
identified which needed addressed. Issues include the oil and water separator is in need of
repair, catch basins located near the fueling station need to be cleaned and granular absorbents
that are being used for fuel spills need to be cleaned after using. Tires need to be removed,
properly stacked or covered up. Garbage cans, mop buckets, and empty buckets should have lids
on them at all times, and wood pallets should be removed or placed under cover from
precipitation. The drop inlet near the chain link fence at the Carpentry shop needs to have the
debris removed from the top of it as well. Drop inlets need to have protection surrounding them.
The General Recreation Supervisor of Parks and Recreation, and the Warehouse Coordinator for
Solid Waste were informed of deficiencies via a letter from Stormwater on June 27, 2018.

Street Division Facility
This facility was inspected by Stormwater on June 19, 2018. The facility was found to have
some concerns with drop inlets located behind the Street Maintenance Administrative Building
and in the wash pad area, inlet protection is needed to help catch sediment and debris, drop
cloths and pans need to be used as needed, and ensure that all drums and containers are closed
and properly stored. Tires and wood pallets need to be properly stored and the dumpster needs to
be replaced. Buckets should also have lids on them and be properly stored. The Streets Division
Superintendent and City Traffic Engineer were informed of deficiencies via a letter on June 21,
2018.

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Milan Road Storage Yard
This location was last inspected by Stormwater on June 19, 2018 and was found to have
deficiencies that need to be addressed. Deficiencies include that the trash and windblown debris
need to be removed and addressed as needed, tires need to be removed or properly stored, and
drums/buckets of unknown containments need to be labeled and properly stored. The
Superintendent of Street Maintenance was informed of the deficiencies via a letter dated July 24,
2018.

Marsh Street Storage Facility and Truck Wash
This facility was last inspected by Stormwater on June 19, 2018 and was found to have
deficiencies which needed to be addressed. Deficiencies include damaged silt fence along the
property and sand pile needs to be repaired, wood pallets need to be removed or covered, open
garbage cans, , and trash and debris needs to be removed from site. The Superintendent of Street
Maintenance was informed of deficiencies via a letter from Stormwater on June 21, 2018.

Parks and Recreation Maintenance Facility on Ann Street
This facility was last inspected on June 27, 2018 and was found to have minor issues which
needed to be addressed. Issues include gravel entrance/exit needs to be refreshed occasionally,
debris that needs to be properly disposed of, and silt fence needs to be installed around the
perimeter. The Supervisor for Parks and Recreation Maintenance was notified of deficiencies
via a letter from Stormwater on June 27, 2018.

Parks and Recreation Maintenance / Storage Facility on Gray Street
This facility was last inspected on June 26, 2018 and was found to have minor deficiencies
which needed to be addressed. Issues include replacing the fabric insert inside the drop inlet,
properly disposing of windblown debris, and chemicals must be properly stored indoors. The
Supervisor for Parks and Recreation Maintenance was notified of deficiencies via a letter from
Stormwater on June 27, 2018.

Waste Industries Transfer Station
This facility was inspected on May 31, 2017. The facility was found to have only a few
concerns, such as installing a silt fence along the bottom of the chain link fence to help control
windblown debris leaving the area, continue to monitor catch basin clean up, as well as general
cleanup of the grounds from windblown debris. Other than these concerns, the facility was
found to be compliant and well kept. Waste Industries was informed of these deficiencies via a
letter from Stormwater on June 6, 2017.

8.4 Municipal Spill Response Procedures

Spill Response Procedures have been developed and incorporated into the previously mentioned
Site Pollution Prevention Plans for Milan Road Storage Yard located at 400 Milan Road, Marsh
Street Facility located at 704 Marsh Street, Street Maintenance and Traffic Services Facility
located at 335 Alexander Street, Building Maintenance, Parks and Recreation Facility and
Fueling Station located at 280 Lamon Street, the Parks and Recreation Maintenance Facility
located at 602 Ann Street, and the Parks and Recreation Maintenance / Storage Facility located at
214 Gray Street. Within the SPPPs, the municipal spill response procedures for each facility
have been identified and outlined. Stormwater Staff gave a presentation outlining the pollution
prevention plan to pertinent staff at each of the locations mentioned above. The staff was

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provided copies of the SPPP and additional handouts with regards to the presentation during the
training.

Additionally, Spill Prevention, Control, and Countermeasure (SPCC) Plans have been developed
for PWC Wastewater Treatment Plant (Cross Creek) located at 601 North Eastern Boulevard,
PWC Water Treatment Plant (P.O. Hoffer) located at 502 Hoffer Drive, PWC Water Treatment
Plant (Glenville Lake) located at 628 Filter Plant Road, PWC Electrical Storage Yard and Fleet
Maintenance Facility located at 1035 Old Wilmington Road, and PWC Electric Generation Plant
located at 2274 Custer Avenue. As part of these SPCC Plans, Facility Maps showing the onsite
stormwater system and flow directions have been developed to control any spills that might
occur.

8.5 Vehicle and Equipment Cleaning Operations

The Marsh Street Truck Wash is used to wash trucks, street sweepers, and other heavy
equipment, etc. The facility was constructed with sumps in the drain inlets where sediment will
settle out and will be later removed and disposed of properly by the City’s Jet -Vac. The system
also drains to an oil / water separator where the discharge is treated. Last of all, the wash water
is eventually discharged to the sanitary sewer, not the storm drainage system.

8.6 BMP Evaluation for Streets, Roads, and Public Parking Lots Maintenance

Based on the City’s previous evaluation of BMPs in 2016 to reduce polluted stormwater runoff
from municipally-owned streets, roads, and public parking lots within the corporate limits , the
City continues to follow the select BMPs to fully implement:
 Street Sweeping
 Yard Waste Containerization
 Loose Leaf Collection
 Spill Response (HAZMAT)
 Person Street “Greenstreet” Streetscape
 Public Parking Lots
 Animal Control
 Dog Park
 Coordination with NCDOT

Each of the above BMPs is detailed in Section 8.7.

8.7 BMP Implementation for Streets, Roads, and Public Parking Lots Maintenance

Street Sweeping
Street Sweeping operations are an effective best management practice for water quality, in that it
removes potential pollutants from entering the storm drainage system during rain events. The
Stormwater Program now provides all funding for the City’s street sweeping operations. The City
Street Maintenance Division performs this service on City streets as well as on some NCDOT
roads, including selected thoroughfares, through a maintenance agreement. In regards to the street
sweeping schedule, the thoroughfares are typically swept at night due to less traffic. These streets
are swept ten (10) times during the year or about once per month except during the heart of winter.
The sweeping process requires a water spray that does not work well in cold temperatures. The

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thoroughfare schedule includes NCDOT streets through the agreement previously referenced.
Residential / subdivision streets are swept four (4) times per year plus shortly behind the leaf
collection as close as possible. Thus, most of the residential / subdivision streets are swept five (5)
or six (6) times per year. During the past reporting year, 6,964 tons of debris was removed as a
result of the City’s street sweeping efforts.

Yard Waste Containerization
The City’s Solid Waste Division collects containerized yard waste once per week throughout the
year. Citizens have the choice to purchase a brown yard waste container through Solid Waste, or
may use clear plastic yard waste bags or other approved containers to containerize debris.
Containerization of yard waste and debris helps the City to continue to look appealing, as well as
to prevent this material from flowing into the storm drainage system. Details regarding the
pickup of yard waste are outlined in Chapter 22, Article I of the City’s Solid Waste Ordinance.
Stormwater promotes yard waste containerization through its educational program to help
prevent stormwater pollution.

Loose Leaf Collection
Stormwater promotes the City of Fayetteville’s loose leaf collection. During the fall leaf season,
City residents can place their loose leaves and pine straw at the curb for pick-up during specific
collection periods. This program provides for the timely removal of the leaves prior to them
being washed into the storm drainage system. Stormwater coordinates with Solid Waste to
educate citizens on proper placement of their loose yard waste to ensure that it does not reach the
drainage system. At other times throughout the year, Chapter 22, Article I of the City’s Solid
Waste Ordinance requires containerization of all leaves for efficient and effective pick-up.
Again, the containerization requirement keeps the leaves from being washed down streets and
other conveyances, and into the storm drainage system.

Spill Response
The Hazardous Materials (HAZMAT) Team continues to provide regional emergency spill
response. The members of the HAZMAT unit are not only skilled fireman, but are also certified
in hazardous materials by the State of North Carolina. Firemen who are part of the HAZMAT
team also receive a wide variety of training to handle different types of hazardous materials and
situations once they are assigned. The HAZMAT team is also contracted by the State of North
Carolina as one of seven Regional Response teams. The team is in charge of responding to
incidents that cover a twelve county area. It is through these response teams that counties in the
region receive the necessary help and materials to handle large HAZMAT calls.

HAZMAT responds anytime there is an opportunity where hazardous materials or substances
might be discharged to the environment. The Stormwater Program is concerned about those
incidents where hazardous materials or substances might be discharged into the storm drainage
system and possibly into Waters of the State. During the reporting year, HAZMAT responded to
24 documented spills or releases within the City Limits that had the potential of impacting the
storm drainage system.

Stormwater takes an active role in any HAZMAT spill response where material could potentially
enter the drainage system and eventually Waters of the State. Stormwater will plug any drainage
lines in the vicinity of a spill where the spill might enter a portion of the drainage system. If
necessary, Stormwater will contact an environmental firm who is qualified to clean materials out

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of the storm drainage system. Stormwater coordinates the efforts to ensure that hazardous
materials do not reach the Waters of the State.

Person Street “Greenstreet” Streetscape
Previously, City Engineering completed the design on a “Greenstreet” project for two blocks of
Person Street (which is a major corridor for Downtown Fayetteville). During the reporting year,
the City of Fayetteville completed construction on the two block street renovation of Person
Street. Person Street is located upstream and discharges its runoff to Blounts Creek. The design
for this project incorporates innovative Low Impact Development (LID) devices which aida in
runoff reduction and pollution reduction. Devices such as linear bio-filtration bump-outs, Silva
Cells, and an experimental undersized permeable pavement design are used in this project.
These devices meet LID volume reduction and quality improvement goals for this project.
Blounts Creek is a biologically impaired stream upstream of the Greenstreet project and benefits
from improved water quality from the devices.

This project’s objective is to evaluate the applicability of Silva Cells, a subsurface stormwater
system, to urban environments within the Sandhills region, assess the application of using LID
practices within existing linear transportation right-of-ways and analyze the potential to increase
the recommended permeable pavement drainage areas. The anticipated goals to be accomplished
through this project include decreasing the overall runoff volume entering into Blounts Creek,
increasing the stormwater runoff quality, expanding public education regarding stormwater
impacts, providing a more pedestrian friendly transportation corridor, and revitalizing the
aesthetic value of this thoroughfare through infrastructure upgrades.

The City of Fayetteville and NC State University’s Biological and Agricultural Engineering
Stormwater Engineering Group have begun to conduct research on this project. This project,
using innovative water quality treatment devices through stormwater engineering, will provide
results that can be disseminated on a national and international scale through publication in
scientific journals and technical papers. Through this dissemination of information, it is the
objective that LID implementation in urban environments will be more widely used and
accepted.

The City of Fayetteville is looking to set the example to the development community and
surrounding communities by leading the way in environmental stewardship and implementation
of LID practices.

This past year, the City developed four educational signs that describe the benefits of the
greenstreet, along with explaining the different stormwater control measures. These signs are
displayed next to their respective SCM’s.

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Photographs 7 & 8: Person Street Educational Signs

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Animal Control
The City of Fayetteville continues to enforce Chapter 3, Article II of Cumberland County’s
Animal Control Ordinance within the City limits. This Ordinance requires owners of animals to
immediately dispose of animal waste from any public or private property, properly. Violators of
this Ordinance can face violation notices, fines, leading up to loss of animal (until fees are paid)
for habitual offenders. This ordinance helps our community to look better and it has a positive
impact on water quality.

Dog Park
A trend in many communities is to set aside a public place where owners can bring their dogs for
recreation. Along those lines, the City of Fayetteville continues to operate the Riverside Dog Park,
located near the Cape Fear Botanical Gardens. The park is a joint effort of community involvement
between the Bark for a Park committee and Fayetteville / Cumberland Parks and Recreation. There
are two designated areas, one for dogs smaller than twenty-five pounds and the other for any dog
larger. All dogs in the park are to be on a leash and have license and tags on their collars.
Additionally, dog owners are educated and encouraged to properly dispose of their dog’s waste.
The park is supplied with dog waste bags to help encourage this behavior. The proper disposal of
dog waste makes for a better park but it also improves the quality of the stormwater runoff leaving
the park.

Coordination with NCDOT
Stormwater continues to coordinate with the local NCDOT on various stormwater activities such as
street sweeping and ditch maintenance programs as well as issues related to their NPDES permit
implementation.

8.8 Operation and Maintenance for Municipally Owned or Maintained Structural Stormwater
BMPs and Storm Sewer System

On May 1, 2015, the City finalized the document “Operation and Maintenance for Municipally-
Owned or Maintained Structural Stormwater BMPs and the Storm Sewer System”. This
document summarized the City’s operation and maintenance program for structural stormwater
BMPs and the storm sewer system (including catch basins, the conveyance system, and structural
stormwater controls). The City’s operation and maintenance program highlights the following
components:
 Structural Stormwater BMPs
 Maintenance Transfer Program
 Drainage Inspection
 Drainage System Maintenance
 Limited Creek Cleaning Program
 Beaver Management Program

Each of the above components is detailed below.

Additionally and to supplement the above referenced document, the Stormwater staff during the
reporting year reviewed several Standard Operating Procedures (SOP) for various activities

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involving the inspection and maintenance of the stormwater drainage syste m. The SOPs are as
follows:
 Storm Drainage System Maintenance and Inspection
 Catch Basin Maintenance and Inspection
 Drainage Ditch Maintenance and Inspection

Structural Stormwater BMPs
The City of Fayetteville owns or maintains several structural stormwater BMPs throughout the
City. The following is a list of those structural stormwater BMPs, the type of BMP, and the
entity responsible for maintenance:

Structural SCM Location Type Maintenance
Responsibility
Airborne and Special Operations
Museum
Rain Garden,
Constructed Wetland,
and Bioretention Areas
City of Fayetteville
Fayetteville Regional Airport Dry Extended
Detention Basin and
Grassed Swale
Airport Grounds
Maintenance
Swainey Avenue Dry Extended
Detention Basin
City of Fayetteville
Butler Warner Generation Plant Wet Detention Basin Fayetteville PWC Grounds
Maintenance
Waddell Drive Wet Detention Basin Fayetteville PWC
Maintenance
Thelbert Drive Wet Detention Basin Fayetteville PWC
Maintenance
Fayetteville PWC Electrical Storage
Yard
Sediment Basin Fayetteville PWC Grounds
Maintenance
Winslow Street Transfer Station Wet Detention Basin,
Forebay, and Sediment
Baskets
Waste Management
Person Street “Greenstreet” Streetscape Linear Bio-Filtration
Swales, 13 Bio-
Retention Bump-Outs,
Silva Cells, Permeable
Pavement, and Filterra
Bioretention Systems
City of Fayetteville
James Creek North Extended Dry
Detention Basin
City of Fayetteville
Transit Multi-Model Facility Rain Harvesting for
Irrigation
Fayetteville Area Transit
System (FAST)
Rosehill Road Aquatic Center Extended Dry
Detention Basin
City of Fayetteville
Fire Station #12 Hope Mills Road Wet Detention Basin City of Fayetteville
Westover Aquatic Center Extended Dry
Detention Basin
City of Fayetteville

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The Stormwater Inspectors inspect each of the above BMPs on an annual basis. The Inspectors
utilize the BMP Maintenance and Inspection Checklist as contained in Appendix 4-3 of the City
of Fayetteville’s “Administrative Manual for Implementation of the Stormwater Control
Ordinance” for that specific structural stormwater BMP.

The annual maintenance on each of the BMPs is performed by personnel from the City
Department or other responsible party as listed above. First of all, maintenance activities focus
on issues as outlined in the above referenced Inspection Report. Additionally, the maintenance
personnel perform those maintenance tasks as outlined in the applicable Maintenance Tasks and
Schedule contained in Appendix 4-2 (BMP Maintenance Plan) of the City of Fayetteville’s
“Administrative Manual for Implementation of the Stormwater Control Ordinance”.

In regards to the innovative Low Impact Development (LID) devices anticipated as part of the
Person Street “Greenstreet” Streetscape, Operation and Maintenance Manuals will be developed
as part of the design and construction process. Once installed and properly functioning, these
structural stormwater BMPs will be maintained by the Stormwater Program accordingly.

Maintenance Transfer Program
Chapter 23 (Stormwater Management), Article III (Stormwater Control) of the City of
Fayetteville Code of Ordinances contains provisions that allow developers of single-family
residential subdivisions to transfer functional maintenance responsibility of their BMPs to the
City. This transfer takes place once the BMP has been constructed and fully functional for at
least one year. Also, the groundcover and required plant life must be fully est ablished prior to
the transfer of functional maintenance responsibility. The property where the BMP is located
will be owned by the homeowner association. Therefore, the homeowner association will have
responsibility for the routine maintenance of the facility. Routine maintenance includes the
cutting of the grass, trash removal, and upkeep of the landscaping. The homeowner association
is also required to remove any invasive plant life such as cattails, hydrilla, etc.

The following is a list of those structural stormwater BMPs and the type of BMP that have been
transferred to the City for functional maintenance:

Structural Stormwater BMP Type
Lakedale Ph1 Wet Detention
Winberry Subdivision Dry Extended Detention Basin

The Stormwater Inspectors inspect the dry extended detention basins in the James Creek North
and Winberry subdivisions on an annual basis. The Stormwater Inspectors use the BMP
Maintenance and Inspection Checklist, Dry Extended Detention Basin as contained in Appendix
4-3 of the City of Fayetteville’s “Administrative Manual for Implementation of the Stormwater
Control Ordinance” to perform these inspections.

Maintenance on these dry extended detention basins is conducted by Stormwater Program
personnel based on issues highlighted in the above referenced Inspection Report. In addition to
addressing those maintenance issues observed during the annual inspection, Stormwater Program
personnel perform the maintenance tasks as outlined in Dry Extended Detention Basin,
Maintenance Tasks and Schedule contained in Appendix 4-2 (BMP Maintenance Plan) of the

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City of Fayetteville’s “Administrative Manual for Implementation of the Stormwater Control
Ordinance”.

Drainage Inspection
Stormwater originally and continues to make routine inspections of the drainage system based on
drainage complaints. Stormwater inspects the problem area, assesses the source of the problem,
then reports the problem to the appropriate agency (City Street Maintenance Division, City or
County Engineering, NCDOT, etc.). Stormwater maintains a computerized database of open Work
Orders until the problem is resolved. This complaint driven process was greatly enhanced based on
the results from the stormwater inventory. Therefore, based on data from the inventory, the
inspection and maintenance of the storm drainage system has become more efficient, effective, and
systematic.

Additionally, all members of the City’s Street Maintenance Crews including the Leaf Cleaning
Crews have been instructed to observe the storm drainage system as they carry out their daily
responsibilities in the field. Based on their field observations, they report any potential maintenance
needs through the proper channels. Also, the Inspectors in the Construction Management look for
any drainage system maintenance needs as they inspect construction projects involving new and
replacement/upgraded infrastructure throughout the City.

Drainage System Maintenance
During the last year, the City Street Maintenance Division reported that more than 31,390 linear feet
of the drainage system were cleaned by the Jet-Vac process as documented in the City’s work order
system. This maintenance practice provides benefits by removing sediments and other pollutants
that might otherwise be washed downstream during a heavy rain. During this reporting year, the
Streets Division and Stormwater Program continued to use the RovverX Long-Range Pipe
Inspection Crawler to assist in drainage pipe inspection. This camera system continues to aid staff
in detecting issues (damaged pipes, problems with pipe joints, and potential illegal connections)
within the City’s piped drainage infrastructure. The camera has greatly enhanced system
maintenance and upkeep, while also allowing for a more timely resolution to problems that are
detected. Also, the Streets Division and Stormwater Program continue to use pole cameras to
quickly and effectively address minor issues or concerns with the storm drainage system.

Limited Creek Cleaning Program
Stormwater has continued the highly successful Limited Creek Cleaning Program which essentially
removes trash, debris and undergrowth from the existing ditches, channels and creek banks. Crews
may perform limited vegetation maintenance and debris removal to ensure that the character of the
channel is maintained, however the program is not intended to increase the capacity or improve any
conveyance characteristics of the channel by excavation or filling; thus, the name Limited Creek
Cleaning Program. Over the last 12 months, crews have cleaned approximately 106,101 linear feet
of streams / ditches as documented in the City’s work order system.

Due to the sandy nature of the soils in the Fayetteville area, there is a tendency for sediment
buildup to occur in many of the local streams. Based on existing Nationwide Permits as issued
by the US Army Corps of Engineers, the City is allowed to remove this sediment accumulation
for a distance of 150 feet downstream of the City’s major outfalls. In th ose cases, the
Stormwater Program coordinates with both the NCDEQ as well as the US Army Corps of
Engineers, as necessary, to ensure that the sediment is properly removed and that the original

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streambed is not altered. Coordination with these agencies is always done prior to the sediment
removal.

Beaver Management Assistance Program
The Limited Creek Cleaning Program has grown to include coordination with the local wildlife
Beaver Management Assistance Program (BMAP) to remove debris and obstructions in local
waterways. Through a Cooperative Service Agreement, the City of Fayetteville partners with the
US Department of Agriculture Wildlife Services (USDA APHIS WS) to provide City residents with
these needed services to reduce or eliminate property damage and threats to human health and safety
caused by beaver activities within the City limits. During the past year, the Beaver Management
Assistance Program was involved in 26 cases requiring the removal of beavers and their dams. In
the process, 56 beavers were effectively removed.

8.9 Employee / Staff Training

During the reporting year, Stormwater staff continued to utilize the training packages “Storm
Watch” and “Storm Warnings” which cover Stormwater Pollution Prevention to train City
employees as well as made the packages available to local businesses. This past year employees
from Parks and Recreation, and the FAST Bus Garage,participated in the Good Housekeeping
training for City Employees. It is the goal of Stormwater that all departments that have a
potential to pollute stormwater will receive training on a regular basis. The materials cover the
following:
○ Good Housekeeping and Spill Prevention
○ Vehicle and Equipment Washing, Fueling, and Repair
○ Vehicle and Equipment Maintenance
○ Spill Reporting and Response
○ Street Maintenance
○ Outdoor Storage and Management of Materials and Wastes
○ Landscaping and Lawn Care
○ Outdoor Manufacturing
○ Dust Producing Processes

It should be noted that all current Stormwater Inspectors have a “Stormwater BMP Inspection
and Maintenance Certification” as required by the North Carolina Department of Environment
and Quality (NCDEQ) and the City of Fayetteville.

Section 9: Industrial Facilities Evaluation and Monitoring

9.1 Industrial Facility Inventory

The City receives a listing of all the facilities in the City of Fayetteville that have an Industrial
NPDES Stormwater Discharge Permit from the local office of NCDEQ. This listing also
includes those EPA Section 313 facilities located in the City of Fayetteville. The inventory is
primarily comprised of those facilities supplemented by field findings, Yellow Pages review, and
other sources. The inventory of industries is updated annually based upon receipt of the latest
listing of Industrial NPDES Stormwater Discharge Permits from the Fayetteville Regional Office

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of NCDEQ. Currently, the City has 23 permitted industries on the industrial list that are
inspected on an annual basis.

9.2 Industrial Facilities Inspection Program

The City has developed a standard operating procedure (SOP) that is used by all of its Inspectors
as they make industrial facility inspections. The SOP provides a step-by-step outline as to how
the inspection as well as any needed follow-up actions is to take place. Additionally, the City
has updated a previously developed standard Inspection Form using the EPA Municipal Separate
Storm Sewer System (MS4) Program Evaluation Guidance Manual. The new form is used and
filled out by all of the Inspectors conducting inspections of industrial facilities. The Inspection
Form contains an extensive checklist including the following:
○ Review of the Stormwater Pollution Prevention Plan (SWPPP)
○ Review and inspection of all activities both inside and outside of the facility
○ Observations at all stormwater outfalls
○ BMPs are reviewed and their effectiveness assessed
○ History of any spills or leaks are reviewed
○ Photographs are taken of the facility and its activities

Industrial inspections are conducted on a priority basis. Those industries with the greatest
potential to cause environmental harm and impact the quality of stormwater runoff are assigned a
higher priority and inspected before others. The Stormwater Inspector completes an industrial
site inspection checklist report as described above for each site inspected. The inspection
checklist information is transferred to an Excel spreadsheet as a permanent record. For the time
period July 1, 2017 to June 30, 2018, the City inspected all 23 of the facilities on the above
referenced inventory. If problems are noted during the inspection, the facili ty is notified of the
deficiencies and instructed to make the necessary improvements in order to achieve compliance.
The compliance status of such facilities is indicated as “pending” in the inventory to note that the
facility will need to be re-inspected at a later date to determine compliance.
During this reporting year, Stormwater inspected Valley Proteins, an EPA Section 313 facility
within the City’s permit jurisdiction. This facility is located on Martindale Drive. Valley
Proteins was inspected on March 27, 2018 and was found to be in compliance with its Certificate
of Coverage. Valley Proteins is also considered an EPA Section 313 facility due to its
containment measures for the bulk storage of its chemicals. Inlet protection was the only good
housekeeping suggestion made. All chemical storage is properly stored and kept out of the way
as to prevent illegal discharge to the storm drainage system. This property will continue to be
inspected by the City in the future to ensure continued compliance.

As a supplement to the industrial inspections and in a continuing effort to improve local water
quality, the City has continued with inspecting local area restaurants to make sure that they are
practicing good housekeeping in particular in the disposal of their cooking waste byproducts
(grease). Similar to the industrial inspections, the Stormwater Inspector completes a site
inspection checklist report for each restaurant inspected. The inspection checklist information is
transferred to an Excel spreadsheet as a permanent record. If the restaurant is found to be in non-
compliance, the inspector will issue a Notice of Violation, and provide guidance on how the
problem can be remedied. For the time period July 1, 2017 to June 30, 2018, the City inspected
385 restaurants. There were a few restaurants that were found to be deficient in good
housekeeping practices. The issues found were trash on the ground, leaking tallow bins, and

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grease on the ground. In each instance, the Stormwater Inspector worked with the restaurant to
have the incident corrected. In 22 instances, a Notice of Violation was issued. Restaurants were
given a period of time to clean up the issues, and all complied to avoid fines being assessed.

When restaurant facilities are inspected, the Stormwater Inspectors provide them with
educational materials and notify the owners of educational and training resources available to
them through the City. Additionally, if any unresolved issues are found, a notice of violation
(NOV) and possible fine can be issued.

During this reporting year, Stormwater staff attended a Food Truck Exposition where Staff sat on
a panel and set up a booth to help educate food truck owners on the importance of having the
proper equipment in place to prevent spills and stormwater pollution. There were several food
truck owners in attendance. This was the second year that Stormwater has attended this
exposition. It is Stormwater’s goal to educate and develop relationships with business owners so
that the risk of grease spills and illicit discharges to the system are reduced.

9.3 Evaluation Measures

During an industrial inspection, the Stormwater Inspector conducts visual monitoring of the
receiving waters at the industrial discharge point. The Inspector checks to see if the discharge
has an abnormal color, any odor, or sheen on the surface. The inspector also collects a sample of
the discharge for visual observation and to determine if any substances are suspended in the
water column. If necessary, photographs are taken of the outfall. If evidence of polluted runoff
is suspected, a sample of the discharge is collected and further analyzed by an approved
independent local laboratory for a number of pollutant parameters. If pollutants are verified in
the runoff, the City notifies the facility immediately and requires actions to be taken to remedy
the situation.

As a supplement to the major outfall inspections described earlier in Section 5.3
“Inspection/Detection Program” of this Annual Report, the City also monitors and inspects
outfalls (12 inches and larger) associated with industrial activities to make sure that they are not
discharging any potential pollutants to the City’s storm drainage system or to Waters of the State.
Similar to the major outfall inspections, the Stormwater Inspector completes an outfall inspection
checklist report for each industrial outfall inspected. The inspection checklist information is
transferred to an Excel spreadsheet as a permanent record. For the time period July 1, 2017 to
June 30, 2018, the City inspected 37 industrial outfalls. Some minor maintenance issues such as
heavy sediment in catch basins, erosion and ditch line maintenance were noted. No other
significant water quality issues were observed.

Section 10: Water Quality Assessment and Monitoring

10.1 Water Quality Assessment and Monitoring Plan

The City’s current Water Quality Assessment and Monitoring Plan was reviewed and approved
by the NC Division of Water Quality via a June 12, 2013 email. The Plan details monitoring
activities, parameters, and data assessment required by the Permit. The Plan specifies water
quality monitoring activities to be performed on a quarterl y basis at a total of six (6) stream sites

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on major watersheds in the City. Monitoring is conducted for chemical and physical parameters
on a fixed interval monitoring basis. A specific day of each calendar quarter (specifically, the
2nd Wednesday of the first month of each calendar quarter) is targeted for monitoring at each
monitoring location. Additionally, the samples will be collected approximately 72 hours (48 to
96 hours) after rainfall has ceased. This will allow the streams to return to their n ormal dry
weather flow depth following the rainfall.

Table 10-1 on the following page provides a list of the water quality parameters sampled at the
monitoring sites.

Stormwater staff maintains a Sample Collection Guidance Manual for the Water Quality
Assessment and Monitoring Program. The document outlines detailed procedures and consistent
methods required to obtain samples for the quarterly ambient in-stream monitoring program.

Table 10-1: Water Quality Monitoring Parameters

Parameter Sample
Type Frequency
Temperature In-situ Quarterly
Turbidity In-situ Quarterly
Dissolved Oxygen In-situ Quarterly
pH In-situ Quarterly
Conductivity In-situ Quarterly
Total Suspended Solids Grab Quarterly
Total Nitrogen Grab Quarterly
Total Kjeldahl Nitrogen Grab Quarterly
Ammonia (NH3) Grab Quarterly
NO2 + NO3 Grab Quarterly
Total Phosphorous Grab Quarterly
Chromium (Cr) Grab Quarterly
Copper (Cu) Grab Quarterly
Lead (Pb) Grab Quarterly
Zinc (Zn) Grab Quarterly
Fecal Coliform Grab Quarterly

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Table 10-2 below contains a description and location of the six (6) monitoring sites in the
Monitoring Plan.

Table 10-2: Description of City of Fayetteville Water Quality Monitoring
Sites

Site Stream Location
BLT Blounts Creek Culvert at Campbell Avenue
XCK Cross Creek Culvert at Hillsboro Street
BVR Beaver Creek Bridge at Cumberland Road
BCK Buckhead Creek Culvert at Coventry Road
LRC Little Rockfish Creek Bridge at Lakewood Drive
CCK Carvers Creek Culvert at Ramsey Street and I-295

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Figure 10-1 shows a map and location of the six (6) monitoring sites within the Monitoring Plan.

Figure 10-1: Fayetteville Water Quality Monitoring Sites

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10.2 Water Quality Monitoring Implementation

Stormwater has continued the in-stream ambient water quality monitoring program initiated in the
fall of 2005 when four sites located along Blounts Creek, Cross Creek, Beaver Creek, and Buckhead
Creek were chosen for in-stream ambient water quality monitoring. These sites were selected to
avoid potential duplication of other monitoring activities by NCDEQ, Fayetteville Public Works
Commission (PWC), the Middle Cape Fear River Basin Association, and the US Geological Survey
(USGS).

In 2010, Stormwater evaluated the in-stream ambient water quality monitoring program and
compared it to the program in Charlotte, North Carolina. As a result of that evaluation and to get
a better picture of the overall water quality throughout the City of Fayetteville, the City added
two new sampling locations to the previous four locations and started collecting samples in
August of 2010. The two newer sites are located along Little Rockfish Creek and Carvers Creek.
With the addition of the two locations, water quality samples are now collected and analyzed in
each of the major watersheds in the City. Figure 10-1 shows the location of the six monitoring
sites. During this reporting year, Stormwater was able to collect samples from each of the six
sites on a quarterly basis. The results of the in-stream ambient water quality monitoring program
are shown in Figure 10-2 for the fiscal year 2017-2018.

The parameters shown in the top portion of the table are collected and reported in the field
during the sample collection. The parameters shown in the middle of the table are reported from
the laboratory following the analysis of the sample. The parameters shown in the bottom of the
table are observations made by the field personnel during sample collection.

In reviewing the results from last year (see Figure 10-2), we observe that some indication of
pollution is present at each of the six in-stream monitoring stations. In an urban setting, this is to
be expected. Pollutants of concern include Nutrients (as indicated by Nitrogen and NO2+NO3)
and Fecal Coliform. These parameters are detected in many of the samples. Also, elevated
levels of Turbidity and Total Suspended Solids were observed in particular in Beaver Creek
during the January 2018 sampling event. This may be attributable to increased construction in
the Fayetteville area due to an improving economy and large transportation projects. The
Stormwater Program will pay close attention to this and coordinate with the local office of the
NCDEQ Land Quality Section who administers the City’s Construction Site Runoff program.

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Figure 10-2: Ambient Instream Monitoring Results

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Impaired Streams Program

Stormwater developed an Impaired Streams Program to monitor streams that have been
classified as impaired within the City limits in 2014. In many cases, it is possible that an
impaired stream could progress negatively overtime, and may have a Total Maximum Daily
Load (TMDL) assigned to them to improve their water quality. In order to be proactive,
Stormwater has developed this program on a voluntary basis to monitor impaired streams and
make necessary adjustments to improve their water quality prior to the potential issuance of a
TMDL.

This program will allow Stormwater to assess the effect pollutants may have on streams, as well
as determine how the streams are impacted by their surrounding environments. Stormwater uses
several methods to analyze the health of a stream, such as analytical laboratory sampling, field
sampling, site inspections, and walking the stream. The Stormwater Program samples for 20 to
32 parameters at each sample site depending on what related issues are found during the
inspection. These methods allow staff to assess both the chemical and biological conditions of a
stream. Information obtained through sampling and inspection is then recorded on an Excel
Spreadsheet. Using the spreadsheet, staff will be able to analyze the results overtime to
determine patterns and possible pollution issues within a stream.

The Stormwater Program identified the sample sites based on stream segments that the state has
deemed as impaired, along with input from the PWC Watersheds Group, to ensure that there is
no duplication of sample sites. From these efforts, 20 sample sites were identified. This
program allows Stormwater to understand the characteristics of our impaired streams.

Previously, Stormwater staff developed a Standard Operating Procedure (SOP) for inspecting
and collecting sampling data from our designated impaired stream segments. The document
outlines the City’s efforts to monitor and reduce pollutants in local streams classified as impaired
by NCDEQ. The written document is also highly effective in showing procedural consistency
and the process when audited by DENR and EPA. While there are no TMDLs currently
assigned to the City, the collected data and a validated process will be great tools and provide
historical information to hopefully avoid or at least delay future TMDLs in the local area.

Section 11: Total Maximum Daily Loads (TMDLs)

The Stormwater Program has determined that a Total Maximum Daily Load (TMDL) has not yet
been developed and approved or established by EPA for the receiving waters of the City of
Fayetteville’s MS4 NPDES stormwater discharge. Therefore, this Permit section is currently not
applicable in the City of Fayetteville.

Section 12: Miscellaneous Stormwater Activities

During the reporting year, Stormwater has participated in several activities to help promote
stormwater initiatives and support research for stormwater quality projects. These activities are
listed below.

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Urban Water Consortium

Stormwater is an active member of the Urban Water Consortium group of the Water Resources
Research Institute. This group was established in 1985 to provide a program of research and
development, and technology transfer on water resource issues shared by urban areas across the
state. Through this group, WRRI and the State of North Carolina help individual facilities and
regions solve problems related to local environmental or regulatory circumstances. Stormwater
actively participates due to the importance of sharing information with other municipalities that
face the same challenges as Fayetteville, as well as recognizing the importance of research and
funding of stormwater quality related projects. The group meets quarterly in different locations
around the state.

Stormwater Association of North Carolina (SWANC)

Stormwater is an active member of SWANC, which is a statewide organization that advocat es
for the interests of stormwater programs at the NC General Assembly and the NC Department of
Environmental Quality(DEQ). Staff continues to be active with the Publicity committee, as well
as attending most of the quarterly meetings.

Section 13: Plans for the Upcoming Year

The City continues through its Stormwater Program to implement the provisions of its 2013
issued permit. In moving forward, the City looks to accomplish the following in the coming
year:
 Continue to implement the Water Quality Assessment and Monitoring Plan.
 Continue to train City Employees using the Online Stormwater Training Module.
 Continue to update the Stormwater Inventory with stormwater structures and conveyances
that were constructed during and after the field data collection.
 Continue recovery efforts from Hurricane Matthew to include construction on 6 roadways,
and 2 city maintained dams.
 Recieve renewed permit from the State during the 2019 Fiscal Year.
 Update the Stormwater Management Plan based on the forthcoming Stormwater Permit,
anticipated in 2019.

This past year marked the ninth year that the City of Fayetteville has operated its own
independent stormwater program, permit, and utility that initially started with the previous joint
City / County stormwater program, permit, and utility that ceased as of July 1, 2009. The
upcoming year will mark the twenty-third year that the City of Fayetteville has been covered by
a NPDES Municipal Stormwater Discharge Permit.

In order to provide adequate funding to meet the requirements of the NPDES stormwater
program, the Stormwater Program staff requested, and the City Council approved a stormwater
utility rate increase of $21.00 annualy in the City’s FY19 Budget. Therefore, stormwater fees
will increase to $72.00 per year per equivalent residential unit (ERU). The rate increase was

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NPDES Permit No. NCS000246 – 2017 Annual Report August 31, 2017
requested to assist the City in funding a citywide watershed masterplan. This watershed master
plan will identify and prioritize infrastructure projects and identify possible quality projects. The
fee will also continue to assist the City in meeting the requirements of its NPDES Municipal
Stormwater Discharge Permit.
Should any additional information be required, please contact:

Mr. John H Larch III, MPA, P.E., Assistant City Engineer/Stormwater Manager
City of Fayetteville
433 Hay Street
Fayetteville, North Carolina 28301-5537
Phone: [phone]
Fax: [phone]
Email: [e-mail]