WQCSD0174_Compliance_20180501

faIRVt
rititt' • �: z ROY COOPER
Sittt ' Governor
titaMICHAEL S. REGAN
tree •
LINDA CULPEPPER
Water Resources Interim Director
•
Environmental Quality
May 1, 2018
Shannon V. Becker,President
Aqua North Carolina,Inc.
202 Mackenan Court
Cary,NC 27511
Subject: Compliance Evaluation Inspection
Wildwood Green Collection System–WQCSD0174
Wake County
Dear Mr. Becker,
Andy Neal of the Raleigh Regional Office conducted a compliance evaluation inspection on April 30,2018.The
assistance of Mr.Wayne Alford,Utility Tech II, and Mr. Coty Stephens,Utility Tech, was appreciated. Please
find the attached Basin-wide Information Management System(BIMS) inspection checklist summarizing the
inspection.Findings during the inspection were as follows:
WQCSD0174 Wildwood Green Collection System Compliance Inspection Evaluation:
1. All wastewater flow is conveyed to and treated at the Wildwood Green wastewater treatment plant
(NC0063614).
2. The Wildwood Green collection system has 4 pump stations: Monticello, Saddleridge, Kilnstone and
Celbridge—all of which have secured access, operational audible / visible alarms, telemetry, and
emergency contact information signs. All alarms operated when the high-water float was lifted, and
telemetry was operational. Both wet wells exhibited little to moderate waste build-up. Monticello and
Saddle ridge pump stations are connected to on-site generators which are checked weekly and exercised
monthly.Kilnstone and Celbridge pump stations do not have on-site generators but are equipped for quick-
connect to a portable generator stored off-site. Per Mr. Alford and corresponding logbooks, all pump
stations are inspected weekly.
3. Per Mr.Alford,the Wildwood Green collection system has approximately 20,000 feet of gravity sewer.Per
Mr.Alford's records,2,370 feet of sewer line were cleaned in 2017.
4. A map of the collection system was available for review dunng the inspection. The map included pipe
location,flow direction number of service taps,and pump stations.The map did not include pipe sizes,pipe
materials, and approximate pipe age. Please update collection system map to include all information
required by the permit.
5. The Wildwood Green collection system uses the company's standard educational material for their Fats,
Oils, and Grease Program Material is distributed to users twice per year.
N thin Co p r s -..x-
State of North Carolina I Environmental Quality I Water Resources I Raleigh Regional Office
1628 Mail service Center I Raleigh,North Carolina 27699-1628
919 791-4200
Z a 574 _

Wildwood Green Collection System—WQCSD0174
Compliance Evaluation Inspection—page 2 of 2
6. Per Mr.Alford,the Wildwood Green collection system has one high-priority line located behind Kilnstone
pump station.The line appeared to be in good condition at the time of inspection.
7. Mr. Alford had the company's Spill Response Action Plan was available for review during the inspection.
8. The Wildwood Green collection system right-of-way areas are located along state-maintained highways
and a privately maintained golf course.
9. DWR records indicate that no sanitary sewer overflows (SSOs)have been reported for the subject
collection system since June 2006.
Please respond to above item 4 in writing within 30 days of receipt of this letter. Specifically, please include
in your written response a description of how the system map will be updated and all required records will
be maintained hereafter.
Thank you for your time and assistance with this inspection. If you have any questions about this mspection or
this letter,please contact Andy Neal at andy.neal( ncdenr.gov or 919-791-4200.
rel;
Danny Smit
Water Quality Regional Operations
Raleigh Regional Office
cc: Central Files
RRO File
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Compliance Inspection Report
Permit: WQCSD0174 Effective: 03/01/00 Expiration• Owner: Aqua North Carolina Inc
SOC: Effective: Expiration: Facility: Wildwood Green Collection System
County:Wake
Region: Raleigh
Contact Person: Shannon V Becker Title. President Phone: [phone]
Directions to Facility.
System Classifications.
Primary ORC: Certification: Phone:
Secondary ORC(s):
On-Site Representative(s)•
Related Permits:
Inspection Date. 04/30/2018 Entry Time: 10.00AM Exit Time: 11.30AM
Primary Inspector. Andrew W Neal Phone: [phone]
Secondary Inspector(s):
Reason for Inspection• Routine Inspection Type Collection System Inspect Non Sampling
Permit Inspection Type: Deemed permitted collection system management and operation
Facility Status: • Compliant ❑ Not Compliant
Question Areas:
Miscellaneous Questions ® Performance Standards M Operation&Maint Reqmts
Records El Monitoring&Rpting Reqmts gii Inspections
Pump Station ® Manhole Lines
(See attachment summary)
Page. 1

Permit. WQCSD0174 Owner-Facility.Aqua North Carolina Inc
Inspection Date.'04/30/2018 Inspection Type.Collection System Inspect Non Sampling Reason for Visit: Routine
Inspection Summary.
•
•
Page: 2

Permit WQCSD0174 Owner-Facility.Aqua North Carolina Inc
Inspection Date. 04/30/2018 Inspection Type Collection System Inspect Non Sampling Reason for Visit. Routine
Performance Standards
Yes No NA NE
Is Public Education Program for grease established and documented? 14000
What educational tools are used'?
Flyers are sent to customers at least twice per year
Is Sewer Use Ordinance/Legal Authority available'? 0 0 ® 0
Does it appear that the Sewer Use Ordinance is enforced'? 0 0 ® 0
Is Grease Trap Ordinance available'? 00 ? 0
Is Septic Tank Ordinance available(as applicable,i e annexation) 0 0LO
List enforcement actions by permittee,if any,in the last 12 months ,
Has an acceptable Capital Improvement Plan(CIP)been implemented'? 00 0
Does CIP address short term needs and long term\"master plan\"concepts'? 00 :'c 0
Does CIP cover three to five year period'? 00 0
Does CIP include Goal Statement? 00 F0
Does CIP include description of project area'? DOME]
Does CIP include description of existing facilities'? 00 0
Does CIP include known deficiencies'? 00 ® 0
'Does CIP include forecasted future needs'? 00 0
Is CIP designated only for wastewater collection and treatment'? 00 0
Approximate capital improvement budget for collection system'?
Total annual revenue for wastewater collection and treatment'?
CIP Comments
Is system free of known points of bypass'? I. 000
If no,describe type of bypass and location
Is a 24-hour notification sigri posted at ALL pump stations'? ® 000
#Does the sign include.
Instructions for notification'? MEl 00
Pump station identifier'? h 000
24-hour contact numbers 0 00
If no,list deficient pump stations
#Do ALL pump stations have an"auto polling"feature/SCADA? 51000
Number of pump stations 4
Number of pump stations that have SCADA 0
Number of pump stations that have simple telemetry 4
Number of pump stations that have only audible and visual alarms 0
Number of pump stations that do not meet permit requirements 0
#Does the permittee have a root control program? •
LI L ® 0
Page 3

Permit- WQCSD0174 Owner-Facility Aqua North Carolina Inc
Inspection Date: 04/30/2018 Inspection Type.Collection System Inspect Non Sampling Reason for Visit. Routine
#If yes,date implemented'?
•Describe.
Comment
Inspections Yes No NA NE
Are maintenance records for sewer lines available? 0 0 El
Are records available that document pump station inspections? ® ❑ 0 0
Are SCADA or telemetry equipped pump stations inspected at least once a week'? El ❑ El
Are non-SCADA/telemetry equipped pump stations Inspected every day'? 0 0 IN 0
Are records available that document citizen complaints? El 0 0
#Do you have a system to conduct an annual observation of entire system? 0 0 0
#Has there been an observation of remote areas in the last year? • El ❑ ❑
Are records available that document inspections of high-priority lines? El El El
Has there been visual inspections of high-priority lines in last six months'? 0 0 ❑
Comment:
Operation&Maintenance Requirements
Yes No NA NE'
Are all log books available? ❑ El ❑
Does supervisor review all log books on a regular basis'? 0 El 0
Does the supervisor have plans to address documented short-term problem areas'? Ea El El ❑
What is the schedule for reviewing inspection,maintenance,&operations logs and problem areas'?
Monthly
Are maintenance records for equipment available'? Ea El ❑ 0
Is a schedule maintained for testing emergency/standby equipment'? En El ❑ El
What is the schedule for testing emergency/standby equipment'? Weekly
Do pump station logs include
Inside and outside cleaning and debris removal'? El El El
Inspecting and exercising all valves'? RE ❑ El El
Inspecting and lubricating pumps and other equipment'? r ❑ ❑ ❑
Inspecting alarms,telemetry and auxiliary equipment'? M El ❑ El
Is there at least one spare pump for each pump station w/o pump rel.ability? El El ❑
Are maintenance records for right-of-ways available'? 511 El El ❑
Are right-of-ways currently accessible in the event of an emergency? ® El ❑ ❑
•
Are system cleaning records available'? El ❑ 0 ❑
Has at least 10%of system been cleaned annually'? ® ❑ El ❑
What areas are scheduled for cleaning in the next 12 months?
Is a Spill Response Action Plan available'? In El ❑ 0
Does the plan include
Page. 4

Permit: WQCSD0174 Owner-Facility•Aqua North Carolina Inc
Inspection Date: 04/30/2018 Inspection Type Collection System Inspect Non Sampling Reason for Visit. Routine
24-hour contact numbers ® El 0 0
Response time El0 0 0
Equipment list and spare parts inventory ® 0 0 0
Access to cleaning equipment 0 0 0
Access to construction crews,contractors,and/or engineers ❑ 0 ❑
Source of emergency funds 1 El LI 0
Site sanitation and cleanup materials El 0 DI 0
Post-overflow/spill assessment El 0 El
Is a Spill Response Action Plan available for all personnel? ® 0 El
Is the spare parts inventory adequate? 0 E El
Comment
Records
Yes No NA NE
Are adequate records of all SSOs,spills and complaints available? El CI DI
Are records of SSOs that are under the reportable threshold available? 0 0 ® 0
Do spill records indicate repeated overflows(2 or more in 12 months)at same location? E , a El ❑
If yes,is there a corrective action plan? El DI ❑
Is a map of the system available? _ El El El
Does the map include
Pipe sizes 0 LI 0 ❑
Pipe materials E i ❑ ❑
Pipe location ® 0 ❑ 0
Flow direction 0 0 0
Approximate pipe age E ® DI 0
Number of service taps E•❑ 0
Pump stations and capacity ® 0 ❑ 0
If no,what percent is complete?
List any modifications and extensions that need to be added to the map
Pipe sizes,pipe materials,and approximate pipe age need to be added to map
#Does the permittee have a copy of their permit? 0 0 ❑
Comment.
Monitoring and Reporting Requirements
Yes No NA NE
•
Are copies of required press releases and distribution lists available? El El 0
Are public notices and proof of publication available? El 0 ❑
#Is an annual report being prepared in accordance with G.S. 143-215.1C? 0 0 El
#Is permittee compliant with all compliance schedules in the permits? El DI ® El
If no,which one(s)?
Page: 5

Permit- WQCSD0174 Owner-Facility Aqua North Carolina Inc
Inspection Date. 04/30/2018 Inspection Type.Collection System Inspect Non Sampling Reason for Visit Routine
Comment.
KILNSTONE LN - Kilnstone
Manhole
Yes No NA NE
Is manhole accessible? IS El ❑ 0
#Is manhole cover/vent above grade? _ ®A❑`❑ ❑
Is the manhole free of visible signs of overflow? 0 ❑ El
Is the manhole free of sinkholes and depressions? 0 ❑ 0
Is manhole cover present? ❑ 0 El
#Is manhole properly seated? ® El El 0
#Is manhole in good condition? f El 0 0
#Is invert in good condition? E 0 0 El
Is line free-flowing and unrestricted in manhole? ❑ El 0
Is manhole free of excessive amounts of grease? 0 0 0
Is manhole free of excessive roots? ® ❑ El 0
Is manhole free of excessive sand? - ❑ ❑ El
Is manhole's extended vent screened? El ❑ El
Are vents free of submergence? 0 0 ❑ gi
Are manholes free of bypass structures or pipes? 44 El El 0
Comment •
MONTECELLO -
Pump Station Yes No NA NE
Pump station type Duplex
Are pump station logs available? tai 0 ❑ ❑
Is it accessible in all weather conditions? 0 0 ❑
#Is general housekeeping acceptable? ❑ El ❑
Are all pumps present? ® ❑ ❑ 0
Are all pumps operable? 0 0 ❑
Are wet wells free of excessive debris? ❑ El ❑
Are upstream manholes free of excessive debris/signs of overflow? ❑ 0 ❑
Are floats/controls for pumps/alarms operable? El ❑ ❑
Is"auto polling"feature/SCADA present? El 0 EU ❑
Is"auto polling"feature/SCADA operational? ❑ ❑ El ❑
Is simple telemetry present? M ❑ ❑ El
Is simple telemetry operational? EA El 0 ❑
Are audio and visual alarms present? ® El El ❑
Are audio and visual alarms operable? B ❑ ❑ 0
Page• 6

Permit. WQCSD0174 Owner-Facility Aqua North Carolina Inc
Inspection Date: 04/30/2018 Inspection Type.Collection System Inspect Non Sampling Reason for Visit Routine
Is the Pump station inspected as required? - ❑ ❑ ❑
Are backflow devices in place? 0 ❑ 0 Et
Are backflow devices operable? 0 0 0 II
Are air relief valves in place? 0 0 ❑ ',
Are air relief valves operable? 0 0 0
# Is an emergency generator available? ® 0 ❑ 0
Can the emergency generator run the pumps? IS 0 ❑ ❑
Is the pump station equipped for quick hook-up? ❑ ❑ { ❑
Is the generator operable? ❑ El 0
#Is fuel in tank and sufficient? ❑ ❑ ❑
Is the generator inspected according to their schedule? t 0 ❑ ❑
Is a 24-hour notification sign posted? 31000
Does it include.
Instructions for notification? ❑ ❑ ❑
Pump station identifier? ® 0 0 ❑
Emergency phone number ® ❑ ❑ ❑
Is public access limited? 3' ❑ ❑ ❑
Is pump station free of overflow piping? ' ❑ 0 ❑
Is the pump station free of signs of overflow? 1 ❑ 0 ❑
Are run times comparable for multiple pumps?
Comment-
KILNSTONE LANE PS - neE
Lines/Right-of-Ways/Aeriel Lines Yes No NA NE
Is right-of-way accessible for emergency? ❑ ❑ ❑
Is right-of-way free of sinkholes or depressions? _ g] El ❑
Is line/right-of-way free of evidence of leakage? ❑ ❑ ❑
#Are there areas of exposed line? 0 0 ❑
#Is any exposed line constructed of ductile iron or other approved material? ❑ ❑ ❑
Are water crossing and supports in good condition? 0 0 ❑ ❑
#Is right-of-way free of non-utility motorized traffic? ❑ ❑ 0
Is line free of visible damage? ® ❑ ❑ ❑
#Are there siphons in this system? ❑ ❑ ❑ El
If yes,are they maintained and documented?
Comment. ,
SADDLERIDGE -
Pump Station
Yes No NA NE
- Page:" 7

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Permit. WQCSD0174 Owner-FacilityAqua North Carolina.Inc
Inspection Date 04/30/2018 Inspection Type.Collection System Inspect Non Sampling Reason for Visit. Routine
KILNSTONE -
Pump Station Yes No NA NE
Pump station type Duplex
Are pump station logs available? ❑ 0 0
Is it accessible in all weather conditions? 0 0 ❑
#Is general housekeeping acceptable? ® 0 ❑ 0
Are all pumps present? • 0 ❑ ❑
Are all pumps operable? FE 0 0 0
Are wet wells free of excessive debris? ❑ ❑ ❑
Are upstream manholes free of excessive debris/signs of overflow? ® 0 0 0
Are floats/controls for pumps/alarms operable? ❑ ❑ 0
Is"auto polling"feature/SCADA present? ❑ 0 ; ❑
Is"auto polling"feature/SCADA operational? 0 0
Is simple telemetry present? a ❑ ❑ 0
Is simple telemetry operational? 0 ❑ ❑
Are audio and visual alarms present? ❑ ❑ ❑
Are audio and visual alarms operable? ' ❑ ❑ 0
Is the Pump station inspected as required? 12000
Are backflow devices in place? ❑ 0 ❑
Are backflow devices operable? ❑ ❑ ❑ E1
Are air relief valves in place? ❑ ❑ ❑
Are air relief valves operable? ❑ ❑ ❑ ""i
# Is an emergency generator available? ❑ ❑ ❑
Can the emergency generator run the pumps? 0 0 0
Is the pump station equipped for quick hook-up? El ❑ ❑ ❑
Is the generator operable? ❑ 0 ❑ NI
#Is fuel in tank and sufficient? ❑ ❑ ❑
Is the generator inspected according to their schedule? PI ❑ ❑ ❑
Is a 24-hour notification sign posted? 0 0 0
Does it include
Instructions for notification? El ❑ ❑ ❑
- Pump station identifier? ❑ ❑ ❑
Emergency phone number El ❑ ❑ ❑
Is public access limited? 1 ❑ ❑ ❑
Is pump station free of overflow piping? ❑ ❑ ❑
Is the pump station free of signs of overflow? 0 0 ❑
Are run times comparable for multiple pumps?
Page: 9

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i t.
Permit WQCSD0174 Owner-Facility•Aqua North Carolina Inc
Inspection Date 04/30/2018 Inspection Type Collection System Inspect Non Sampling Reason for Visit Routine
Is the pump station free of signs of overflow? ® ❑ ❑ ❑
Are run times comparable for multiple pumps?
Comment:
Page: 11