WQCSD0608_20180408_Compliance Evaluation Inspection Report

ROY COOPER
1.,; Governor
MICHAEL S.REGAN
Secretary
Water Resources LINDA CULPEPPER
Environmental Quality Interim Director
April 4, 2018
Mr.Steve McPherson
977 Luck Road
Asheboro, NC 27205 RECEIVED/DENR/DWR
Subject: Compliance Evaluation Inspection Report and Notice of Violation APR 11 2018
NOV Tracking Number NOV-2018-PC-0111
Deemed Permitted Wastewater Collection System#WQCSD0608 Water Resources
Permitting Section
Ramseur MHP Wastewater Collection System, Randolph County
Dear Mr. McPherson:
On March 27, 2018, Paul DiMatteo of the Division of Water Resources(Division),Winston-Salem Regional Office
met with you to conduct a Compliance Evaluation Inspection of the above referenced Wastewater Collection System.
This inspection consists of(1) a review of the permit and accompanying documentation to determine
compliance with permit conditions,and (2)an on-site inspection of several collection system components.Observations
and conclusions for each condition evaluated are stated in the following report,and a summary is attached for your
records.
Summary of Noncompliance
This report identifies noncompliance with the following items:
1. Educational fats,oils and grease material distribution.
2. Pump station alarm.
Please see the summaries below for further details.Additionally, please see the items marked "conditionally
compliant"for further requested action.
Requirements—As Specified by 15A NCAC 02T.0403
1. (a)(1): Requires the sewer system to be effectively maintained and operated at all times to prevent discharge to
land or surface waters, and to prevent any contravention of groundwater standards or surface water standards.
Summary- No overflows or bypasses have been reported in the last three years and you said that none have
occurred.You stated that there was one recent incident where both pumps in the pump station failed, but you
were able to get a sewage hauler out before it overflowed.
Compliance Status: Compliant
2. (a)(2): Requires a map of the sewer system to be developed and actively maintained.
Summary:You did not have the map available during the inspection. However,the previous inspection noted
that an adequate map was available. Please ensure that a map of the system has been developed, and have the
map available for review during subsequent inspections.
--.7:7-›"Nothing Compares
State of North Carolina I Environmental Quality
450 W.Hanes Mill Road,Suite 300,Winston-Salem,North Carolina 27105
Phone.[phone] FAX [phone]

Compliance Status:Conditionally Compliant f
3. (a)(3): Requires an operation and ma ntenance plan including pump station inspection frequency, preventative
maintenance schedule, spare parts i ventory and overflow response to be developed and implemented.
Summary:Again,the previous inspe tion noted that an operation and maintenance plan had been developed,
but it was not available for review daring the inspection. Please ensure that a plan has been developed,and
have the plan available for review during subsequent inspections.
Compliance Status:Conditionally Compliant
4. (a)(4): Requires pimp stations that are not connected to a telemetry system to be inspected every day(i.e. 365
days per year), and pump stations th t are connected to telemetry to be inspected once per week.
Summary:'There is one pump statin in the collection system,which you or a nearby resident check every day.
The inspections are documented in a calendar along with any other relevant notes.Calendars were available for
the previous three years.
Compliance Status:Compliant
5. (a)(5): Requires high-priority sewers to be inspected at least once every six months and inspections to be
documented.
Summary:The high priority sewer is visible from the pump station.You said you check this every day during the
pump station inspection.
Compliance Status: Compliant
6. (a)(6): Requires a general observation of the entire sewer system to be conducted at lea'st once per year.
Summary: Please be sure to conduct and document a general observation of the entire collection system at
least yearly.You said that the entire system was readily observable.
Compliance Status: Conditionally compliant
7. (a)(7): Requires overflows and bypasses to be reported to the Division regional office in accordance with 15A
NCAC 02B 0506(a), and public notice to be issued in accordance with G.S. 143-215.1C.
Summary:As stated above,there have not been any recent sewer overflows at this collection system.You may
wish to review the requirements in 15A NCAC 02B .0506(a) and G.S. 143-215.1C to ensure you are fully familiar
with all requirements.
When reporting SSOs to DWR,you ust call the Winston-Salem Regional Office at 336-776-9800 during normal
business hours. If outside normal b siness hours,you must report the spill to the NC Division of Emergency
Management at 1-800-858-0368. PI ase note that all reportable SSOs must be reported within 24 hours of the
occurrence,or first knowledge, of the SSO. Please also note that voice mail or faxed messages are not
considered as the initial verbal report.You must talk to and report the spill to a live person.
Compliance Status: Compliant
8. (a)(8): Requires a Grease Control Pr gram to be in place as follows:
a. For publicly owned collection systems,the Grease Control Program shall include at least bi-annual
distribution of educational materials for both commercial and residential users and the legal means to
require grease interceptors for new construction and retrofit,if necessary,of grease interceptors at
existing establishments.The plan shall also include legal means for inspections of the grease

interceptors,enforcement for violators and the legal means to control grease entering the system from
other public and private satellite sewer systems. "Note—not applicable to this permit'.
b. For privately owned collection systems,the Grease Control Program shall include at least bi-annual
distribution of grease education materials to users of the collection system by the permittee or its
representative.
c. Grease education materials shall be distributed more often than required in Parts(A) and (B)of this
Subparagraph if necessary to prevent grease-related sanitary sewer overflows.
Summary:You said that you'll hand out grease material to residents occasionally, but there is no system to
distribute the material to all residents every 6 months. Please distribute educational grease material to all
residents at least every 6 months,and document the distributions.
Compliance Status. Not compliant
9. (a)(9): Requires that rights-of-way and easements are maintained in the full easement width for personnel and
equipment accessibility.
Summary: Rights-of-way appeared well maintained during the inspection.
Compliance Status:Compliant
10. (a)(10): Requires documentation to be kept for subparagraphs(a)(1)through (a)(9)of this Rule for a minimum of
three years with exception of the map,which is required to be maintained for the life of the system.
Summary: Please see the summaries above regarding the system map and operation and maintenance plan.
Compliance Status:Conditionally compliant
Site Inspections
1. The main pump station was inspected and the following items were noted:
a. A visible, permanent sign should be placed at the pump station with emergency contact information and
instructions to call if an alarm is apparent.
b. The electrical box was replaced at some point after the previous inspection, and the station no longer had
an audio alarm.You said you would have one installed.
c. One pump has been out of service since the beginning of the year.You said you were working with Charles
Underwood, Inc.to get a replacement pump and to rebuild one of the pumps that went out to keep it as a
spare.
2. The high priority line was inspected and appeared to be in good condition.

Summary
Please note the summaries and pump station items above.We appreciate the efforts made to operate and
maintain this system. If you should have any questions, please do not hesitate to contact Paul DiMatteo at(336)776-
9691 or our office at(336)776-9800.
Sincerely,
Sherri V. Knight, P.E., Regional Supervisor
Water Quality Regional Operations Section
Winston-Salem Regional Office
Division of Water Resources,NCDEQ
Enclosures—Inspection Report
CC: WQS Winston-Salem Regional Office-Enforcement File
PERCS Unit
Central Files

Compliance Inspection Report
Permit: WQCSD0608 Effective: 07/17/13 Expiration: Owner: Steve McPherson
SOC: Effective: Expiration: Facility: Ramseur MHP-WW Collection System
County:Randolph 860 Edwards Farm Rd
Region: Winston-Salem
Ramseur NC 27316
Contact Person: Steve McPherson Title: Phone: [phone]
Directions to Facility:
/
System Classifications:
Primary ORC: Certification: Phone:
Secondary ORC(s):
On-Site Representative(s):
Related Permits:
Inspection Date: 03/27/2018 Entry Time: 10 OOAM Exit Time: 11 OOAM
Primary Inspector. Paul DiMatteo Phone: [phone]
Secondary Inspector(s):
Reason for Inspection: Routine Inspection Type: Collection System Inspect Non Sampling
Permit Inspection Type: Deemed permitted collection system management and operation
Facility Status: ❑ Compliant • Not Compliant
Question Areas:
• Miscellaneous Questions • Operation&Maint Reqmts III Records
II Inspections El Pump Station • Lines
(See attachment summary)
Page 1

Permit: WQCSD0608 Owner-Facility:Steve McPherson
Inspection Date. 03/27/2018 Inspection Type:Collection System Inspect Non Sampling Reason for Visit. Routine
Inspection Summary
Mr McPherson said he hands out an educational grease flyer every once in a while when he sees the tenants I told him
that the material needs to be distributed twice per year and the distributions documented.We discussed ways to achieve
compliance with this condition.
Page 2

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Permit: WQCSD0608 Owner-Facility:Steve McPherson
Inspection Date: 03/27/2018 Inspection Type•Collection System Inspect Non Sampling Reason for Visit: Routine
Response time 0 0 0 IN
Equipment list and spare parts inventory 0 0 0
Access to cleaning equipment 0 0 0
Access to construction crews,contractors,and/or engineers 0 0 0
Source of emergency funds 0 0 0
Site sanitation and cleanup materials 0 0 0
Post-overflow/spill assessment 0 0 0
Is a Spill Response Action Plan available for all personnel? 0 0 MI ❑
Is the spare parts inventory adequate? 0 0 0
Comment: Mr. McPherson did not have a written operation and maintenance plan available during the
inspection. He said that he removes grease from the wet well periodically.The previous
inspection noted that the O&M plan was satisfactory"once some updates are made."
Records
Yes No NA NE
Are adequate records of all SSOs,spills and complaints available? 0 0 I 0
Are records of SSOs that are under the reportable threshold available'? 0 0 U ❑
Do spill records indicate repeated overflows(2 or more in 12 months)at same location? 0 0 II 0
If yes,is there a corrective action plan? 0 0 II 0
Is a map of the system available? 0 0 0
Does the map include
Pipe sizes 0 0 0
Pipe materials 0 0 0
Pipe location ❑ 0 0
Flow direction ❑ 0 0
Approximate pipe age 0 0 0
Number of service taps 0 0 0
Pump stations and capacity 0 0 0
If no,what percent is complete?
List any modifications and extensions that need to be added to the map
#Does the permittee have a copy of their permit? 0 0 II ❑
Comment. Mr. McPherson keeps records of his inspection and maintenance activities in a calendar. He did
not have other documentation available during the inspection-namely, a map or O&M plan. He
said he may have them at home.The previous inspection did note that a satisfactory map and
O&M plan were available. He did have calendars documenting daily activities going back several
years.
MAIN PS -
Pump Station Yes No NA NE
Pump station type
Are pump station logs available? I 0 ❑ ❑
Page 4

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Permit: WQCSD0608 Owner-Facility:Steve McPherson
Inspection Date. 03/27/2018 Inspection Type:Collection System Inspect Non Sampling Reason for Visit: Routine
Comment: Public access is limited with locks.
The electrical box was replaced since the last inspection.The current box does not have an
audio alarm. Mr. McPherson said he could have one installed.
Mr. McPherson said he could contact a septic hauler if an alarm sounded, and they could
respond before the station would overflow.
He also said that the second pump has been out of service since lust before Christmas.
According to Mr. McPherson, both pumps went out shortly after each other. One was replaced,
but he was waiting for the second one to be replaced. One of the old ones would also be rebuilt
and kept at a shop as a spare. He said he'd been in contact with Charles Underwood, Inc to
complete the repairs. Notes were documented in his logbook.
. Page 6