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Home My WebLink About20180213_WQCS00132_InspCompliance Inspection Report Permit:WQCS00132 Effective:05/01/17 Expiration:04/30/25 Owner :Town of Murphy SOC: Contact Person: Region: County: Directions to Facility: Cherokee Asheville Anna A Payne Effective:Expiration:Facility:Murphy Collection System PO Box 130 Murphy NC 289060130 Title:Phone:828-837-2513Town Manager Secondary ORC(s): 828-837-5035Phone:986635Certification:Matthew Scott HeltonPrimary ORC: CS1,System Classifications: On-Site Representative(s): Related Permits: NC0020940 Town of Murphy - Murphy WWTP Secondary Inspector(s): Primary Inspector: Inspection Date:Exit Time:Entry Time: Phone: 02/02/2018 10:30AM 02:00PM Daniel J Boss 828-296-4658 Facility Status: Permit Inspection Type: Reason for Inspection:Inspection Type: Not CompliantCompliant Routine Collection system management and operation Collection System Inspect Non Sampling Question Areas: Miscellaneous Questions Performance Standards Operation & Maint Reqmts Records Inspections Pump Station (See attachment summary) Page:1 DocuSign Envelope ID: 2E5B4C52-3227-4363-A9EE-618BFB9B7C73 2/14/2018 Inspection Date: Permit: Inspection Type : Owner - Facility: Reason for Visit: WQCS00132 02/02/2018 Collection System Inspect Non Sampling Town of Murphy Routine Inspection Summary: On 2/2/2018, I (Daniel Boss) conducted a Compliance Evaluation Inspection for the Town of Murphy collection system. I met with Scott Helton (ORC) and Eldon Roberts (Maintenance Supervisor). Only 3 of the 14 lift stations in the system have autodialers. The other 11 have only audio/visual alarms. I recommend prioritizing the implementation of a SCADA system (or at an least autodialer) at all lift stations for better monitoring. Scott mentioned to me that a long trunk line of the sewer system periodically gets plugged due to a slug discharge of solids from the Murphy WTP waste treatment lagoon. The hospital lift station needs the audio alarm replaced/repaired. The casino lift station needs a sign identifying the lift station and listing emergency numbers. The cliffton lift station needs better housekeeping as trash from the wet well was found on the ground around the lift station. A spill response plan needs to be created and made accessible to all collection system employees so they can use it in an emergency situation. Educational materials for grease control need to be distributed two times per year to all collection system users. Materials used to be mailed out with the sewer bills but now the billing is electronic and a replacement program needs to be developed. Scott and Eldon said that a computer map of the water and sewer system is being developed. Currently there are many maps of individual parts of the collection system, but no comprehensive map covering the entire system. In general, more thorough record keeping needs to take place. Some of the necessary work is being performed but not documented. High priority line inpsections and right of way maintenance are two examples. Page:2 DocuSign Envelope ID: 2E5B4C52-3227-4363-A9EE-618BFB9B7C73 Inspection Date: Permit: Inspection Type : Owner - Facility: Reason for Visit: WQCS00132 02/02/2018 Collection System Inspect Non Sampling Town of Murphy Routine Performance Standards Yes No NA NE Is Public Education Program for grease established and documented? What educational tools are used? Is Sewer Use Ordinance/Legal Authority available? Does it appear that the Sewer Use Ordinance is enforced? Is Grease Trap Ordinance available? Is Septic Tank Ordinance available (as applicable, i.e. annexation) List enforcement actions by permittee, if any, in the last 12 months Shut off water to a gas station because of failing pump station. Has an acceptable Capital Improvement Plan (CIP) been implemented? Does CIP address short term needs and long term \"master plan\" concepts? Does CIP cover three to five year period? Does CIP include Goal Statement? Does CIP include description of project area? Does CIP include description of existing facilities? Does CIP include known deficiencies? Does CIP include forecasted future needs? Is CIP designated only for wastewater collection and treatment? Approximate capital improvement budget for collection system? Total annual revenue for wastewater collection and treatment? CIP Comments CIP covers 10 year period Is system free of known points of bypass? If no, describe type of bypass and location Is a 24-hour notification sign posted at ALL pump stations? # Does the sign include: Instructions for notification? Pump station identifier? 24-hour contact numbers If no, list deficient pump stations The pump station at the casino did not have a sign with contact information. # Do ALL pump stations have an "auto polling" feature/SCADA? Number of pump stations 14 Number of pump stations that have SCADA 3 Number of pump stations that have simple telemetry 0 Number of pump stations that have only audible and visual alarms 11 Page:3 DocuSign Envelope ID: 2E5B4C52-3227-4363-A9EE-618BFB9B7C73 Inspection Date: Permit: Inspection Type : Owner - Facility: Reason for Visit: WQCS00132 02/02/2018 Collection System Inspect Non Sampling Town of Murphy Routine Number of pump stations that do not meet permit requirements 0 # Does the permittee have a root control program? # If yes, date implemented? Describe: Grease education used to be included with water bills, but now they use electronic and need to find a new method. Comment: Inspections Yes No NA NE Are maintenance records for sewer lines available? Are records available that document pump station inspections? Are SCADA or telemetry equipped pump stations inspected at least once a week? Are non-SCADA/telemetry equipped pump stations inspected every day? Are records available that document citizen complaints? # Do you have a system to conduct an annual observation of entire system? # Has there been an observation of remote areas in the last year? Are records available that document inspections of high-priority lines? Has there been visual inspections of high-priority lines in last six months? High priority line inspections need to start being documented.Comment: Operation & Maintenance Requirements Yes No NA NE Are all log books available? Does supervisor review all log books on a regular basis? Does the supervisor have plans to address documented short-term problem areas? What is the schedule for reviewing inspection, maintenance, & operations logs and problem areas? Are maintenance records for equipment available? Is a schedule maintained for testing emergency/standby equipment? What is the schedule for testing emergency/standby equipment?generators are inspected quarterly Do pump station logs include: Inside and outside cleaning and debris removal? Inspecting and exercising all valves? Inspecting and lubricating pumps and other equipment? Inspecting alarms, telemetry and auxiliary equipment? Is there at least one spare pump for each pump station w/o pump reliability? Are maintenance records for right-of-ways available? Are right-of-ways currently accessible in the event of an emergency? Are system cleaning records available? Has at least 10% of system been cleaned annually? Page:4 DocuSign Envelope ID: 2E5B4C52-3227-4363-A9EE-618BFB9B7C73 Inspection Date: Permit: Inspection Type : Owner - Facility: Reason for Visit: WQCS00132 02/02/2018 Collection System Inspect Non Sampling Town of Murphy Routine What areas are scheduled for cleaning in the next 12 months? More thorough documentation is needed for some of the routine work being performed. Is a Spill Response Action Plan available? Does the plan include: 24-hour contact numbers Response time Equipment list and spare parts inventory Access to cleaning equipment Access to construction crews, contractors, and/or engineers Source of emergency funds Site sanitation and cleanup materials Post-overflow/spill assessment Is a Spill Response Action Plan available for all personnel? Is the spare parts inventory adequate? Spill Response Plan needs to be developed and accessible to all collection system employees.Comment: Records Yes No NA NE Are adequate records of all SSOs, spills and complaints available? Are records of SSOs that are under the reportable threshold available? Do spill records indicate repeated overflows (2 or more in 12 months) at same location? If yes, is there a corrective action plan? Is a map of the system available? Does the map include: Pipe sizes Pipe materials Pipe location Flow direction Approximate pipe age Number of service taps Pump stations and capacity If no, what percent is complete? List any modifications and extensions that need to be added to the map There are multiple maps that together cover the entire system. They are working on a computer map that will include the entire system. # Does the permittee have a copy of their permit? Comment: CLIFFTON - Pump Station Yes No NA NE Page:5 DocuSign Envelope ID: 2E5B4C52-3227-4363-A9EE-618BFB9B7C73 Inspection Date: Permit: Inspection Type : Owner - Facility: Reason for Visit: WQCS00132 02/02/2018 Collection System Inspect Non Sampling Town of Murphy Routine Pump station type Duplex Are pump station logs available? Is it accessible in all weather conditions? # Is general housekeeping acceptable? Are all pumps present? Are all pumps operable? Are wet wells free of excessive debris? Are upstream manholes free of excessive debris/signs of overflow? Are floats/controls for pumps/alarms operable? Is "auto polling" feature/SCADA present? Is "auto polling" feature/SCADA operational? Is simple telemetry present? Is simple telemetry operational? Are audio and visual alarms present? Are audio and visual alarms operable? Is the Pump station inspected as required? Are backflow devices in place? Are backflow devices operable? Are air relief valves in place? Are air relief valves operable? # Is an emergency generator available? Can the emergency generator run the pumps? Is the pump station equipped for quick hook-up? Is the generator operable? # Is fuel in tank and sufficient? Is the generator inspected according to their schedule? Is a 24-hour notification sign posted? Does it include: Instructions for notification? Pump station identifier? Emergency phone number Is public access limited? Is pump station free of overflow piping? Is the pump station free of signs of overflow? Are run times comparable for multiple pumps?yes There was trash on the ground at the lift station. It appeared to be debris from the wet well.Comment: Page:6 DocuSign Envelope ID: 2E5B4C52-3227-4363-A9EE-618BFB9B7C73 Inspection Date: Permit: Inspection Type : Owner - Facility: Reason for Visit: WQCS00132 02/02/2018 Collection System Inspect Non Sampling Town of Murphy Routine HOSPITAL - Pump Station Yes No NA NE Pump station type Duplex Are pump station logs available? Is it accessible in all weather conditions? # Is general housekeeping acceptable? Are all pumps present? Are all pumps operable? Are wet wells free of excessive debris? Are upstream manholes free of excessive debris/signs of overflow? Are floats/controls for pumps/alarms operable? Is "auto polling" feature/SCADA present? Is "auto polling" feature/SCADA operational? Is simple telemetry present? Is simple telemetry operational? Are audio and visual alarms present? Are audio and visual alarms operable? Is the Pump station inspected as required? Are backflow devices in place? Are backflow devices operable? Are air relief valves in place? Are air relief valves operable? # Is an emergency generator available? Can the emergency generator run the pumps? Is the pump station equipped for quick hook-up? Is the generator operable? # Is fuel in tank and sufficient? Is the generator inspected according to their schedule? Is a 24-hour notification sign posted? Does it include: Instructions for notification? Pump station identifier? Emergency phone number Is public access limited? Is pump station free of overflow piping? Is the pump station free of signs of overflow? Are run times comparable for multiple pumps?yes Page:7 DocuSign Envelope ID: 2E5B4C52-3227-4363-A9EE-618BFB9B7C73 Inspection Date: Permit: Inspection Type : Owner - Facility: Reason for Visit: WQCS00132 02/02/2018 Collection System Inspect Non Sampling Town of Murphy Routine Audio alarm was not working.Comment: CASINO - Pump Station Yes No NA NE Pump station type Duplex Are pump station logs available? Is it accessible in all weather conditions? # Is general housekeeping acceptable? Are all pumps present? Are all pumps operable? Are wet wells free of excessive debris? Are upstream manholes free of excessive debris/signs of overflow? Are floats/controls for pumps/alarms operable? Is "auto polling" feature/SCADA present? Is "auto polling" feature/SCADA operational? Is simple telemetry present? Is simple telemetry operational? Are audio and visual alarms present? Are audio and visual alarms operable? Is the Pump station inspected as required? Are backflow devices in place? Are backflow devices operable? Are air relief valves in place? Are air relief valves operable? # Is an emergency generator available? Can the emergency generator run the pumps? Is the pump station equipped for quick hook-up? Is the generator operable? # Is fuel in tank and sufficient? Is the generator inspected according to their schedule? Is a 24-hour notification sign posted? Does it include: Instructions for notification? Pump station identifier? Emergency phone number Is public access limited? Is pump station free of overflow piping? Page:8 DocuSign Envelope ID: 2E5B4C52-3227-4363-A9EE-618BFB9B7C73 Inspection Date: Permit: Inspection Type : Owner - Facility: Reason for Visit: WQCS00132 02/02/2018 Collection System Inspect Non Sampling Town of Murphy Routine Is the pump station free of signs of overflow? Are run times comparable for multiple pumps?yes We could not check the operation of the alarms and floats because of the extremely deep wet well and lack of alarm test switches on the control panels. Comment: Page:9 DocuSign Envelope ID: 2E5B4C52-3227-4363-A9EE-618BFB9B7C73