NC0034452_NOV2024MV0083_20240716

ROY COOPER
Governor
ELIZABETH S. BISER
Secretary
RICHARD E. ROGERS, JR.
Director
NORTH CAROLINA
Environmental Quality
July 19, 2024
Shannon V Becker
Aqua North Carolina Inc
202 Mackenan Dr
Cary, NC 27511
SUBJECT: NOTICE OF VIOLATION
Tracking Number: NOV-2024-MV-0083
Permit No. NCO034452
Willow Creek WWTP
Davidson County
Dear Mr. Becker:
A review of the May 2024 Discharge Monitoring Report (DMR) for the subject facility revealed the violation(s)
indicated below:
Monitoring Violation(s):
Sample
Location Parameter
Monitoring
Date Frequency Type of Violation
001 Effluent Oxygen, Dissolved (DO) (00300) 5/4/2024 Weekly Frequency Violation
Remedial actions should have already been taken to correct this problem and prevent further occurrences in the
future. Please respond in writing within ten (10) business days after receipt of this Notice, stating whether the
violation(s) has been corrected, or if it is of an ongoing nature. If the violation(s) has been resolved, your
response should include a description of the actions that were taken to address the violation(s) and to prevent
their reoccurrence.
If the violations cited in this Notice are of a continuing nature, you must provide a report to DWR s
Winston-Salem Regional Office that includes the following information:
• Owner and Facility Name, and NPDES Permit Number.
• A list of violations that have occurred during the noncompliant episode.
• A statement summarizing the facility's investigation of the noncompliance, indicating its cause.
• The facility's corrective action plan or strategy to address the noncompliance.
• A statement describing the facility's implementation of its corrective action plan, including the date of an
anticipated return to consistent compliance.
North Carolina Department Df Environmental Qualtty I Division of Water Resources
Winston-Salem Regional Office 1 450 West Hanes Mill Road, Suite 300 1 Winston-Salem. North Carolina 27105
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336.776.9500

Your response and/or report should be submitted to my attention to the address at the bottom of the first
page, or you may send it as an attachment to an email to [e-mail]. Either form of
reply should be submitted within ten (10) business days.
If continuing violations are not related to operation and/or maintenance problems, and you anticipate remedial
construction activities, you may wish to consider applying for a Special Order by Consent (SOC). Please be aware
that it is a condition of your NPDES permit that you adequately address such violations (Part II, Section B. 2 -
the "Duty to Mitigate" condition). Violations of a continuing nature can justify the assessment of increased civil
penalty amounts to address the noncompliance.
If you have any questions concerning this matter, wish to request technical assistance, discuss overall
compliance, or explore the possibility of entering into a SOC, please contact Michael Gearren of the
Winston-Salem Regional Office at 336-776-9800, or via email at [e-mail].
Sincerely,
EDocuSiTgned by:
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145B49E225C94EA...
Lon T. Snider, Regional Supervisor
Water Quality Regional Operations Section
Winston-Salem Regional Office
Division of Water Resources, NCDEQ
North Carolina Department of Environmental Quality I Division of Water Resources
Winston-Salem Regional Office 1 450 West Hanes Mill Road, Suite 300 1 Winston-Salem. North Carolina 27105
336,776.9600