WQCS00167_Compliance Evaluation Inspection_20240417

ROY COOPER
Governor
ELIZABETH S. BISER
Secretary
RICHARD E. ROGERS, JR.
Director
Alex Turner
Town of Biscoe
110 West Main Street
Biscoe, NC 27209
�,Is STATE co
NORTH CAROLINA
Environmental Quality
April 17, 2024
SUBJECT: Compliance Inspection Report
Biscoe Collection System
Collection System Permit No. WQCS00167
Montgomery County
Dear Permittee:
The North Carolina Division of Water Resources conducted an inspection of the Biscoe Collection System
on 3/28/2024. This inspection was conducted to verify that the facility is operating in compliance with
the conditions and limitations specified in Collection System Permit No. WQCS00167. The findings and
comments noted during this inspection are provided in the enclosed copy of the inspection report entitled
"Compliance Inspection Report".
Please respond in writing to this office within 30 days of your receipt of this letter regarding your plans
or measures to be taken to address the following issues:
*No current Capital Improvement Plan
•No current Annual Report
•Missing sign at Myrick pump station
•Dead battery in generator at Myrick pump station
*Faded sign at GVK pump station
North Carolina Department of Environmental Quality I Division of Water Resources
Fayetteville Regional Office 1 225 Green Street, Suite 714 1 Fayetteville, North Carolina 28301
910.433.3300

If you should have any questions, please do not hesitate to contact Kirsten Steininger with the Water
Quality Regional Operations Section in the Fayetteville Regional Office at 910-433-3300 or via email at
[e-mail].
Cc: Ec Laserfiche
Sincerely,
EDocuSigned by:
✓I va "I
E4E1A9691DB248E...
Mark Brantley, Regional Supervisor
Water Quality Regional Operations Section
Fayetteville Regional Office
Division of Water Resources, NCDEQ
North Carolina Department of Environmental Quality I Division of Water Resources
Fayetteville Regional Office 1 225 Green Street, Suite 714 1 Fayetteville, North Carolina 28301
910.433.3300

Compliance Inspection Report
Permit: WQCS00167
SOC:
County: Montgomery
Region: Fayetteville
Contact Person: Bill Lester
Directions to Facility:
Effective: 05/10/18 Expiration: 01/31/26 Owner: Town of Biscoe
Effective: Expiration: Facility: Biscoe Collection System
PO Box 26
System Classifications: CS2,
Primary ORC: George Alex Turner
Secondary ORC(s):
On -Site Representative(s):
Title: Consultant
Related Permits:
NC0021504 Town of Biscoe - Biscoe WWTP
Certification: 997769
Biscoe NC 27209
Phone: [phone]
Phone: [phone]
Inspection Date: 03/28/2024 Entry Time 11:OOAM Exit Time: 01:10PM
Primary Inspector: Kirsten Steininger °%`4/16/2024 Phone: [phone]
Secondary Inspector(s): (MvouStgned by:
AC#A 6rqAAJ{ 4/23/2024
E4E1A9691 DB248E.... I
Reason for Inspection: Routine Inspection Type: Collection System Inspect Non Sampling
Permit Inspection Type: Collection system management and operation
Facility Status: ❑ Compliant Not Compliant
Question Areas:
Miscellaneous Questions General Sewer & FOG Ordinances
Capital Improvement Plan Map Reporting Requirements
Inspections Spill Response Plan Spills
Lines Manholes Pump Stations
(See attachment summary)
Page 1 of 7

Permit: WQCS00167 Owner - Facility: Town of Biscoe
Inspection Date: 03/28/2024 Inspection Type : Collection System Inspect Non Sampling Reason for Visit: Routine
Inspection Summary:
Paperwork
Most paperwork was available at the time of the inspection. The paperwork that was available met permit
requirements.Additionally, the 10% gravity sewer cleaning requirement was met. The permittee could not locate a current
Capital Improvement Plan or Annual Report. Current versions of these documents need to be made and sent to the FRO.
Field Inspections
The Aerial and ROW at Butler coggins rd were viewed during the inspection and were in good condition at that time.
Manholes at Hwy 24/27 & Myrick and Hwy 24 at town hall were viewed and were both in good condition at the time of the
inspection.
Five pump stations were inspected: Industrial, Myrick, East Montgomery High School, and GVK. All pump stations viewed
during the inspection were secure, with working alarms and pumps, and clean wet wells. The generator at Industrial pump
station was tested and worked properly during the inspection. Although the pump stations seemed to be in working order
during the inspection, there were some issues identified. At Myrick pump station the sign was missing and the generator
would not crank due to a dead battery. At GVK the sign needs to be replaced due to being faded to the point of being
difficult to read.
Page 2 of 7

Permit: WQCS00167 Owner - Facility: Town of Biscoe
Inspection Date: 03/28/2024 Inspection Type : Collection System Inspect Non Sampling Reason for Visit: Routine
General
Is there a properly designated primary ORC and at least one back-up of proper grade?
Are logs being reviewed by the system management or owner on a regular basis?
# What is that frequency?
# Are there any issues being addressed currently or any in the planning stages?
Is there a specific pump failure plan available for all pump stations?
Does plan indicate if pump parts/new pumps are in spare parts/equipment inventory?
Are new/significantly upgraded pump stations equipped with anti -corrosion materials?
Does the permittee have a copy of their permit?
# Is permit expiring within the next 6 months?
If Yes, has the Permittee applied for renewal?
Yes No NA NE
daily
■❑❑❑
❑ ❑ ❑
❑ ❑ ❑
■❑❑❑
■❑❑❑
❑❑■❑
❑❑■❑
Comment: Permit expires January 2026; Slight I & I issues being worked on; backup pump available for
each pump station
Sewer and FOG Ordinances
Yes No NA NE
Is Sewer Use Ordinance (SUO) or other Legal Authority available?
0
❑ ❑ ❑
Does it appear that the Sewer Use Ordinance is enforced?
0
❑ ❑ ❑
Is there a Grease Control Program that legally requires grease control devices?
0
❑ ❑ ❑
What is the standard grease trap cleaning requirement in the FOG ordinance?
could
not find
specific
days
between cleanings
Is Grease Control Program enforced via periodic inspections/records review?
❑
❑ 0 ❑
Is action taken against violators?
❑
❑ 0 ❑
# Have satellite systems adopted an equivalent or more stringent ordinance?
❑
❑ 0 ❑
Is grease/sewer education program documented with req'd customer distribution?
0
❑ ❑ ❑
# Are other types of education tools used like websites, booths, special meetings, etc?
0
❑ ❑ ❑
If Yes, what are they? (This can reduce mailing to annual.)
Website
Comment:
Capital Improvement Plan Yes No NA NE
Has a Capital (CIP) or System Improvement Plan been developed and adopted? 0 ❑ ❑ ❑
Is it designated for wastewater only or does it have a dedicated section? 0 ❑ ❑ ❑
Does CIP cover three to five year period of earmarked improvements? 0 ❑ ❑ ❑
Does CIP include description of project area? 0 ❑ ❑ ❑
Does CIP include description of existing facilities? ❑ ❑ ❑
Does CIP include known deficiencies? ❑ ❑ ❑
Does CIP include forecasted future needs? ❑ ❑ ❑
Page 3 of 7

Permit: WQCS00167 Owner - Facility: Town of Biscoe
Inspection Date: 03/28/2024 Inspection Type : Collection System Inspect Non Sampling
Reason for Visit: Routine
Comment: CIP from 2017: more recent version not found during inspection
Map
Yes No NA NE
Is there a overall sewer system map?
❑ ❑ ❑
Does the map include:
Pipe Type (GS/FM)
❑ ❑ ❑
Pipe sizes
❑ ❑ ❑
Pipe materials (PVC, DIP, etc)
❑ ❑ ❑
Pipe location
❑ ❑ ❑
Flow direction
❑ ❑ ❑
Approximate pipe age
❑
❑ ❑
Pump station ID, location and capacity
❑ ❑ ❑
# Force main air release valve location & type
❑ ❑ ❑
# Location of satellite connections
❑
❑ ❑
Is the map being updated for changes/additions within 1 year of activation?
❑ ❑ ❑
Comment:
Reporting Requirements Yes No NA NE
# Have there been any sewer spills in the past 3 years? ❑ ❑ ❑
If Yes, were they reported to the Division if meeting the reportable criteria? ❑ ❑ ❑
If applicable, is there documentation of press releases and public notices issued? ❑ ❑ ❑
Is an Annual Wastewater Performance Report being filed with the Division, if required? ❑ ❑ ❑
Is the report being made available to all its sewer customers? ❑ ❑ ❑
# How is it being made available?
Comment: Most recent annual report from 2020
Inspections
Yes No NA NE
Are adequate maintenance records maintained?
❑ ❑ ❑
Are pump stations being inspected at the required frequency?
❑ ❑ ❑
# Is at least one complete functionality test conducted weekly per pump station?
❑ ❑ ❑
Is there a system or plan in place to observe the entire system annually?
❑ ❑ ❑
Is the annual inspection documented?
0
❑ ❑ ❑
# Does the system have any high -priority lines/locations?
❑ ❑ ❑
Are inspections of HPL documented at least every 6 months?
❑ ❑ ❑
Are new lines being added to the HPL list when found or created?
❑
❑ ❑
Comment: HPLs checked monthly: pump stations checked dail
Spill Response Action Plan Yes No NA NE
Is a Spill Response Action Plan available? 0 ❑ ❑ ❑
Page 4 of 7

Permit: WQCS00167 Owner - Facility: Town of Biscoe
Inspection Date: 03/28/2024 Inspection Type : Collection System Inspect Non Sampling
Reason for Visit: Routine
Is a Spill Response Action Plan available for all personnel?
0
❑ ❑ ❑
Does the plan include:
24-hour contact numbers
❑ ❑ ❑
Response time
❑ ❑ ❑
Equipment list and spare parts inventory
❑ ❑ ❑
Access to cleaning equipment
❑ ❑ ❑
Access to construction crews, contractors, and/or engineers
❑ ❑ ❑
Source of emergency funds
❑ ❑ ❑
Site sanitation and cleanup materials
❑ ❑ ❑
Post-overflow/spill assessment
❑ ❑ ❑
Does the Permittee appear to respond within 2 hours of first knowledge of a spill?
❑ ❑ ❑
Comment: Thorough spill response plan
$pills Yes No NA NE
Is system free of known points of bypass? 0 ❑ ❑ ❑
If No, describe type of bypass and location
Are all spills or sewer related issues/complaints documented? 0 ❑ ❑ ❑
# Are there repeated overflows/problems (2 or more in 12 months) at same location? ❑ ❑ ❑
# If Yes, is there a corrective action plan? ❑ ❑ 0 ❑
Comment: work orders for sewer complaints
Lines/Right-of-Ways/Aerial Lines Yes No NA NE
Please list the Lines/Right of Ways/Aerial Lines Inspected:
Aerial and ROW at Butler coggins rd
Are right-of-ways/easements maintained for full width for access by staff/equipment? 0 ❑ ❑ ❑
If No, give details on temporary access:
Is maintenance documented? No ❑ ❑
Are gravity sewer cleaning records available? ❑ ❑ ❑
Has at least 10% of lines older than 5 yrs been cleaned annually? ❑ ❑ ❑
Were all areas/lines inspected free of issues? 0 ❑ ❑ ❑
Comment: For 2023 12,211 ft of gravity sewer was cleaned, surpassing the 10% cleaning requirement of
10,877 ft. So far 2,624 ft cleaned for 2024, on track to meet 10% cleaning requirement. ROWS
are mowed yearly and checked monthly.
Manholes Yes No NA NE
Please list the Manholes Inspected:
Hwy 24/27 & Myrick
Hwy 24 at town hall
Are manholes accessible? ❑ ❑ ❑
# Are manhole covers/vents above grade? ❑ ❑ ❑
Page 5 of 7

Permit: WQCS00167 Owner - Facility: Town of Biscoe
Inspection Date: 03/28/2024 Inspection Type : Collection System Inspect Non Sampling
Reason for Visit: Routine
Are manholes free of visible signs of overflow?
0
❑ ❑ ❑
Are manholes free of sinkholes and depressions?
0
❑ ❑ ❑
Are manhole covers present?
0
❑ ❑ ❑
# Are manholes properly seated?
0
❑ ❑ ❑
# Are manholes in good condition?
0
❑ ❑ ❑
# Are inverts in good condition?
0
❑ ❑ ❑
Is flow unrestricted in manholes?
0
❑ ❑ ❑
Are manholes free of excessive amounts of grease?
0
❑ ❑ ❑
Are manholes free of excessive roots?
0
❑ ❑ ❑
Are manholes free of excessive sand?
0
❑ ❑ ❑
Are manhole vents screened?
❑
❑ ❑
Are vents free of submergence?
0
❑ ❑ ❑
Are manholes free of bypass structures or pipes?
0
❑ ❑ ❑
Comment:
Pump Stations
Yes No NA NE
Please list the Pump Stations Inspected:
Industrial, Myrick, East Montgomery High School, GVK
# Number of duplex or larger pump stations in system
10
# Number of vacuum stations in system
# Number of simplex pump stations in system
# Number of simplex pump stations in system serving more than one building
How many pump/vacuum stations have:
# A two-way "auto polling" communication system (SCADA) installed?
10
# A simple one-way telemetry/communication system (auto -dialer) installed?
For pump stations inspected:
Are they secure with restricted access?
0
❑ ❑ ❑
Were they free of by-pass structures/pipes?
0
❑ ❑ ❑
Were wet wells free of excessive grease/debris?
0
❑ ❑ ❑
# Do they all have telemetry installed?
0
❑ ❑ ❑
Is the communication system functional?
0
❑ ❑ ❑
Is a 24-hour notification sign posted ?
0
❑ ❑ ❑
Does the sign include:
Owner Name?
0
❑ ❑ ❑
Pump station identifier?
0
❑ ❑ ❑
# Address?
0
❑ ❑ ❑
Instructions for notification?
0
❑ ❑ ❑
Page 6 of 7

Permit: WQCS00167 Owner - Facility: Town of Biscoe
Inspection Date: 03/28/2024 Inspection Type : Collection System Inspect Non Sampling Reason for Visit: Routine
24-hour emergency contact numbers? 0 ❑ ❑ ❑
Are audio and visual alarms present? 0 ❑ ❑ ❑
Are audio and visual alarms operable? 0 ❑ ❑ ❑
# Is there a backup generator or bypass pump connected? 0 ❑ ❑ ❑
If tested during inspection, did it function properly? ❑ 0 ❑ ❑
Is the back-up system tested at least bi-annually under normal operating conditions? 0 ❑ ❑ ❑
# Does it have a dedicated connection for a portable generator? ❑ ❑ ❑
# Is the owner relying on portable units in the event of a power outage? 0 ❑ ❑ ❑
# If Yes, is there a distribution plan? 0 ❑ ❑ ❑
If Yes, what resources (Units/Staff/Vehicles/etc) are included in Plan?
Four portable generators
# Does Permittee have the approved percentage of replacement simplex pumps? ❑ ❑ 0 ❑
Is recordkeeping of pump station inspection and maintenance program adequate? 0 ❑ ❑ ❑
Do pump station logs include at a minimum:
Inside and outside cleaning and debris removal? 0 ❑ ❑ ❑
Inspecting and exercising all valves? 0 ❑ ❑ ❑
Inspecting and lubricating pumps and other equipment? 0 ❑ ❑ ❑
Inspecting alarms, telemetry and auxiliary equipment? 0 ❑ ❑ ❑
Comment: Five pump stations were inspected: Industrial, Myrick, East Montgomery High School, and GVK.
All pump stations viewed during the inspection were secure, with working alarms and pumps,
and clean wet wells. The generator at Industrial pump station was tested and worked properly
during the inspection. Although the pump stations seemed to be in working order during the
inspection, there were some issues identified. At Myrick pump station the sign was missing and
the generator would not crank due to a dead battery. At GVK the sign needs to be replaced
due to beina faded to the Doint of beina difficult to read.
Page 7 of 7