WQCS00353_Compliance Evaluation Inspection_20240301

ROY COOPER
Go,ernor
ELIZABETH S. BISER
Secretary
RICHARD E. ROGERS, JR.
Director
Clarence Grier
NORCRESS Water and Sewer District
130 Gillespie St
Rm 214
Fayetteville, NC 28301
C oa. SfATE'q,
NORTH CAROLINA
Environmental Quality
March 01, 2024
SUBJECT: Compliance Inspection Report
NORCRESS Collection System
Collection System Permit No. WQCS00353
Cumberland County
Dear Permittee:
The North Carolina Division of Water Resources conducted an inspection of the NORCRESS Collection
System on 2/28/2024. This inspection was conducted to verify that the facility is operating in
compliance with the conditions and limitations specified in Collection System Permit No. WQCS00353.
The findings and comments noted during this inspection are provided in the enclosed copy of the
inspection report entitled "Compliance Inspection Report".
There were no significant issues or findings noted during the inspection and therefore, a response to this
inspection report is not required.
If you should have any questions, please do not hesitate to contact Kirsten Steininger with the Water
Quality Regional Operations Section in the Fayetteville Regional Office at 910-433-3300 or via email at
[e-mail].
Cc: Ec Laserfiche
Ec Marty Tew PWC
Sincerely,
EDocuSigned by:
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Mark Brantley, Regional Supervisor
Water Quality Regional Operations Section
Fayetteville Regional Office
Division of Water Resources, NCDEQ
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Compliance Inspection Report
Permit: WQCS00353
SOC:
County: Cumberland
Region: Fayetteville
Effective: 02/12/18 Expiration: 01/31/26 Owner: NORCRESS Water and Sewer District
Effective: Expiration: Facility: NORCRESS Collection System
Contact Person: Jeffrey Brown
Directions to Facility:
System Classifications: CS1,
Primary ORC: Marty Wayne Tew
Secondary ORC(s):
On -Site Representative(s):
Title: Eng Director
Certification: 991540
Phone:[phone]
Phone: [phone]
Related Permits:
NC0023957 Fayetteville Public Works Commission - Cross Creek WWTP
Inspection Date: 02/28/2024
Entry Time 09:30AM Exit Time: 03:30PM
Primary Inspector: Kirsten Steininger
[ D ... S"—d by 3/1/2024
Phone: [phone]
Secondary Inspector(s):
Docusi9ned by: A46DB6FBAJAF4EE...
3/19/2024
E
E4E1A9691 DB248E...
Reason for Inspection: Routine
Inspection Type: Collection
System Inspect Non Sampling
Permit Inspection Type: Collection system management and operation
Facility Status: Compliant
❑ Not Compliant
Question Areas:
Miscellaneous Questions
General
Sewer & FOG Ordinances
Capital Improvement Plan
Map
Reporting Requirements
Inspections
Spill Response Plan
Spills
Lines
Manholes
Pump Stations
(See attachment summary)
Page 1 of 7

Permit: WQCS00353 Owner - Facility: NORCRESS Water and Sewer District
Inspection Date: 02/28/2024 Inspection Type : Collection System Inspect Non Sampling Reason for Visit: Routine
Inspection Summary:
Paperwork
All required paperwork was avaiable and included all necessary details. The most recent copy of the permit was not
immediately available, but was located. Please make sure to keep the current copy of the permit available.
Pump Stations
Burnett Rd and River Rd pump stations were inspected. Both stations were secure with adequate signage. The wet wells
were free of excessive debris. Additionally, all alarms functioned properly.
Other Field Inspections
Right of Ways inspected at Burnett Rd and River Rd were in good condition. The manhole at Burnett Rd was inspected and
was in good condition. High priority line at S West St was inspected and in good condition.
Page 2 of 7

Permit: WQCS00353 Owner - Facility: NORCRESS Water and Sewer District
Inspection Date: 02/28/2024 Inspection Type : Collection System Inspect Non Sampling Reason for Visit: Routine
General
Is there a properly designated primary ORC and at least one back-up of proper grade?
Are logs being reviewed by the system management or owner on a regular basis?
# What is that frequency?
# Are there any issues being addressed currently or any in the planning stages?
Is there a specific pump failure plan available for all pump stations?
Does plan indicate if pump parts/new pumps are in spare parts/equipment inventory?
Are new/significantly upgraded pump stations equipped with anti -corrosion materials?
Does the permittee have a copy of their permit?
# Is permit expiring within the next 6 months?
If Yes, has the Permittee applied for renewal?
Yes No NA NE
daily
■❑❑❑
❑ ❑ ❑
❑ ❑ ❑
❑❑■❑
■❑❑❑
❑❑■❑
❑❑■❑
Comment: Electrical upgrades in progress for pump stations; the most recent copy of the permit was not
immediately available, but was located
Sewer and FOG Ordinances
Yes No NA NE
Is Sewer Use Ordinance (SUO) or other Legal Authority available?
0
❑ ❑ ❑
Does it appear that the Sewer Use Ordinance is enforced?
0
❑ ❑ ❑
Is there a Grease Control Program that legally requires grease control devices?
0
❑ ❑ ❑
What is the standard grease trap cleaning requirement in the FOG ordinance?
at least
every 60
days
Is Grease Control Program enforced via periodic inspections/records review?
0
❑ ❑ ❑
Is action taken against violators?
0
❑ ❑ ❑
# Have satellite systems adopted an equivalent or more stringent ordinance?
❑
❑ 0 ❑
Is grease/sewer education program documented with req'd customer distribution?
0
❑ ❑ ❑
# Are other types of education tools used like websites, booths, special meetings, etc?
0
❑ ❑ ❑
If Yes, what are they? (This can reduce mailing to annual.)
Facebook, radio, website, etc
Comment: Same Sewer use ordinance as PWC
Capital Improvement Plan Yes No NA NE
Has a Capital (CIP) or System Improvement Plan been developed and adopted? 0 ❑ ❑ ❑
Is it designated for wastewater only or does it have a dedicated section? ❑ ❑ ❑
Does CIP cover three to five year period of earmarked improvements? ❑ ❑ ❑
Does CIP include description of project area? ❑ ❑ ❑
Does CIP include description of existing facilities? ❑ ❑ ❑
Does CIP include known deficiencies? ❑ ❑ ❑
Does CIP include forecasted future needs? 0 ❑ ❑ ❑
Comment:
Page 3 of 7

Permit: WQCS00353 Owner - Facility: NORCRESS Water and Sewer District
Inspection Date: 02/28/2024 Inspection Type : Collection System Inspect Non Sampling
Reason for Visit: Routine
Map
Yes No NA NE
Is there a overall sewer system map?
0
❑ ❑ ❑
Does the map include:
Pipe Type (GS/FM)
0
❑ ❑ ❑
Pipe sizes
0
❑ ❑ ❑
Pipe materials (PVC, DIP, etc)
0
❑ ❑ ❑
Pipe location
0
❑ ❑ ❑
Flow direction
0
❑ ❑ ❑
Approximate pipe age
0
❑ ❑ ❑
Pump station ID, location and capacity
0
❑ ❑ ❑
# Force main air release valve location & type
0
❑ ❑ ❑
# Location of satellite connections
❑
❑ 0 ❑
Is the map being updated for changes/additions within 1 year of activation?
0
❑ ❑ ❑
Comment: very detailed online map system
Reporting Requirements Yes No NA NE
# Have there been any sewer spills in the past 3 years? ❑ ❑ ❑
If Yes, were they reported to the Division if meeting the reportable criteria? ❑ ❑ ❑
If applicable, is there documentation of press releases and public notices issued? ❑ ❑ ❑
Is an Annual Wastewater Performance Report being filed with the Division, if required? ❑ ❑ ❑
Is the report being made available to all its sewer customers? ❑ ❑ ❑
# How is it being made available? online
Comment: Most recent spill- 7/15/2022
Inspections
Yes No NA NE
Are adequate maintenance records maintained?
❑ ❑ ❑
Are pump stations being inspected at the required frequency?
❑ ❑ ❑
# Is at least one complete functionality test conducted weekly per pump station?
❑ ❑ ❑
Is there a system or plan in place to observe the entire system annually?
❑ ❑ ❑
Is the annual inspection documented?
❑ ❑ ❑
# Does the system have any high -priority lines/locations?
❑ ❑ ❑
Are inspections of HPL documented at least every 6 months?
❑ ❑ ❑
Are new lines being added to the HPL list when found or created?
❑ ❑ ❑
Spill Response Action Plan Yes No NA NE
Is a Spill Response Action Plan available? 0 ❑ ❑ ❑
Is a Spill Response Action Plan available for all personnel? 0 ❑ ❑ ❑
Page 4 of 7

Permit: WQCS00353 Owner - Facility: NORCRESS Water and Sewer District
Inspection Date: 02/28/2024 Inspection Type : Collection System Inspect Non Sampling
Reason for Visit: Routine
Does the plan include:
24-hour contact numbers
❑ ❑ ❑
Response time
❑ ❑ ❑
Equipment list and spare parts inventory
❑ ❑ ❑
Access to cleaning equipment
❑ ❑ ❑
Access to construction crews, contractors, and/or engineers
❑ ❑ ❑
Source of emergency funds
❑ ❑ ❑
Site sanitation and cleanup materials
❑ ❑ ❑
Post-overflow/spill assessment
❑ ❑ ❑
Does the Permittee appear to respond within 2 hours of first knowledge of a spill?
❑ ❑ ❑
Comment
$pills Yes No NA NE
Is system free of known points of bypass? ❑ ❑ ❑
If No, describe type of bypass and location
Are all spills or sewer related issues/complaints documented? ❑ ❑ ❑
# Are there repeated overflows/problems (2 or more in 12 months) at same location? ❑ ❑ ❑
# If Yes, is there a corrective action plan? ❑ ❑ 0 ❑
Comment:
Lines/Right-of-Ways/Aerial Lines Yes No NA NE
Please list the Lines/Right of Ways/Aerial Lines Inspected:
Right of Ways inspected at Burnett Rd and River Rd; S West St HPL inspected
Are right-of-ways/easements maintained for full width for access by staff/equipment? ❑ ❑ ❑
If No, give details on temporary access:
Is maintenance documented? ❑ ❑ ❑
Are gravity sewer cleaning records available? ❑ ❑ ❑
Has at least 10% of lines older than 5 yrs been cleaned annually? ❑ ❑ ❑
Were all areas/lines inspected free of issues? 0 ❑ ❑ ❑
Comment: 13,217 feet cleaned of 12,672 feet required
Manholes Yes No NA NE
Please list the Manholes Inspected:
Burnett Rd Manhole
Are manholes accessible? ❑ ❑ ❑
# Are manhole covers/vents above grade? ❑ ❑ ❑
Are manholes free of visible signs of overflow? ❑ ❑ ❑
Are manholes free of sinkholes and depressions? ❑ ❑ ❑
Are manhole covers present? ❑ ❑ ❑
Page 5 of 7

Permit: WQCS00353 Owner - Facility: NORCRESS Water and Sewer District
Inspection Date: 02/28/2024 Inspection Type : Collection System Inspect Non Sampling
Reason for Visit: Routine
# Are manholes properly seated?
0
❑ ❑ ❑
# Are manholes in good condition?
0
❑ ❑ ❑
# Are inverts in good condition?
0
❑ ❑ ❑
Is flow unrestricted in manholes?
0
❑ ❑ ❑
Are manholes free of excessive amounts of grease?
0
❑ ❑ ❑
Are manholes free of excessive roots?
0
❑ ❑ ❑
Are manholes free of excessive sand?
0
❑ ❑ ❑
Are manhole vents screened?
❑
❑ ❑
Are vents free of submergence?
0
❑ ❑ ❑
Are manholes free of bypass structures or pipes?
0
❑ ❑ ❑
Comment:
Pump Stations
Yes No NA NE
Please list the Pump Stations Inspected:
Burnett Rd (91); River Rd (89)
# Number of duplex or larger pump stations in system
4
# Number of vacuum stations in system
# Number of simplex pump stations in system
# Number of simplex pump stations in system serving more than one building
How many pump/vacuum stations have:
# A two-way "auto polling" communication system (SCADA) installed?
4
# A simple one-way telemetry/communication system (auto -dialer) installed?
For pump stations inspected:
Are they secure with restricted access?
❑ ❑ ❑
Were they free of by-pass structures/pipes?
❑ ❑ ❑
Were wet wells free of excessive grease/debris?
❑ ❑ ❑
# Do they all have telemetry installed?
❑ ❑ ❑
Is the communication system functional?
❑ ❑ ❑
Is a 24-hour notification sign posted ?
❑ ❑ ❑
Does the sign include
Owner Name?
❑ ❑ ❑
Pump station identifier?
❑ ❑ ❑
# Address?
❑ ❑ ❑
Instructions for notification?
❑ ❑ ❑
24-hour emergency contact numbers?
❑ ❑ ❑
Are audio and visual alarms present?
❑ ❑ ❑
Are audio and visual alarms operable?
❑ ❑ ❑
Page 6 of 7

Permit: WQCS00353 Owner - Facility: NORCRESS Water and Sewer District
Inspection Date: 02/28/2024 Inspection Type : Collection System Inspect Non Sampling Reason for Visit: Routine
# Is there a backup generator or bypass pump connected?
❑
0 ❑ ❑
If tested during inspection, did it function properly?
❑
❑ 0 ❑
Is the back-up system tested at least bi-annually under normal operating conditions?
❑
❑ 0 ❑
# Does it have a dedicated connection for a portable generator?
0
❑ ❑ ❑
# Is the owner relying on portable units in the event of a power outage?
0
❑ ❑ ❑
# If Yes, is there a distribution plan?
0
❑ ❑ ❑
If Yes, what resources (Units/Staff/Vehicles/etc) are included in Plan?
Generator trucks
# Does Permittee have the approved percentage of replacement simplex pumps?
❑
❑ 0 ❑
Is recordkeeping of pump station inspection and maintenance program adequate?
0
❑ ❑ ❑
Do pump station logs include at a minimum:
Inside and outside cleaning and debris removal?
0
❑ ❑ ❑
Inspecting and exercising all valves?
0
❑ ❑ ❑
Inspecting and lubricating pumps and other equipment?
0
❑ ❑ ❑
Inspecting alarms, telemetry and auxiliary equipment?
0
❑ ❑ ❑
Comment: Burnett Rd and River Rd pump stations were inspected. Both stations were
secure with
adequate signage. The wet wells were
free of excessive debris. Additionally, all alarms functioned properly. These
pump stations did
not have permanent generators. Generator trucks are available in case of power
outage.
Page 7 of 7