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NC Department of Environmental Quality | Division of Water Resources | Laboratory Certification Branch
4405 Reedy Creek Road | 1623 Mail Service Center | Raleigh, North Carolina 27699-1623
919-733-3908
November 22, 2023
5667
Mr. Mike Smith
Patriot Place Mobile Home Park
143 Hubert Blvd
Hubert, NC 28539
Subject: North Carolina Wastewater/Groundwater Laboratory Certification Branch (NC
WW/GW LCB) Maintenance Inspection
Dear Mr. Smith:
Enclosed is a report for the inspection performed on November 9, 2023, by Jill Puff. Where
Finding(s) are cited in this report, a response is required. Within thirty days, please supply this
office with a written item for item description of how these Finding(s) were corrected. Please
describe the steps taken to prevent recurrence and include an implementation date for each
corrective action. If the Finding(s) cited in the enclosed report are not corrected, enforcement
actions may be recommended. For Certification maintenance, your laboratory must continue to
carry out the requirements set forth in 15A NCAC 02H .0800.
A copy of the laboratory’s Certified Parameter List at the time of the audit is attached. This list will
not reflect any changes made during the audit. Copies of the checklists completed during the
inspection may be requested from this office. Thank you for your cooperation during the
inspection. If you have questions or need additional information, please contact me at (919) 733-
3908 Ext. 251.
Sincerely,
Anna Ostendorff
Technical Assistance & Compliance Specialist
Division of Water Resources
Attachment
cc: Todd Crawford, Jill Puff, Master File #5667
On-Site Inspection Report
LABORATORY NAME: Patriot Place Mobile Home Park
WATER QUALITY PERMIT #: WQ0002056
ADDRESS: 143 Hubert Blvd.
Hubert, NC 28539
CERTIFICATE #: 5667
DATE OF INSPECTION: November 9, 2023
TYPE OF INSPECTION: Field Initial
AUDITOR(S): Jill Puff
LOCAL PERSON(S) CONTACTED:
Mikel Seely
I. INTRODUCTION:
This laboratory was inspected by a representative of the North Carolina Wastewater/Groundwater Laboratory
Certification Branch (NC WW/GW LCB) to verify its compliance with the requirements of 15A NCAC 02H
.0800 for the analysis of compliance monitoring samples.
II. GENERAL COMMENTS:
The facility is neat and well organized and has all the equipment necessary to perform the analyses. The
analyst was forthcoming and responded well to suggestions from the auditor.
All required Proficiency Testing (PT) Samples have been analyzed for the 2023 PT Calendar Year and the
graded results were 100% acceptable.
Any time changes are made to laboratory procedures, Quality Assurance (QA) and/or Standard Operating
Procedure (SOP) document(s) must be updated and relevant staff retrained. Staff must acknowledge that
they have read and understand the changes as part of the documented training program. The same
requirements apply when changes are made in response to Findings, Recommendations or Comments
listed in this report, to ensure the methods are being performed as stated, references to methods are
accurate, and the QA and/or SOP document(s) is in agreement with each approved practice, test, analysis,
measurement, monitoring procedure or regulatory requirement being used in the laboratory. In some
instances, the laboratory may need to create an SOP to document how new functions or policies will be
implemented. Revisions to the SOPs, based on the Findings, Comments and Recommendations
within this report must be submitted to this office by March 31, 2024.
The laboratory is reminded that SOPs are required to be reviewed at least every two years and are
intended to describe procedures exactly as they are to be performed. Use of the word “should” is not
appropriate when describing requirements (e.g., Quality Control (QC) frequency, acceptance criteria, etc.).
Evaluate all SOPs for the proper use of the word “should”.
Contracted analyses are performed by Environmental Chemists Inc. (Certification # 94).
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Approved Procedure documents for the analysis of the facility’s currently certified Field Parameters were
provided at the time of the inspection.
III. FINDINGS, REQUIREMENTS, COMMENTS AND RECOMMENDATIONS:
Documentation
A. Finding: The laboratory is not documenting all traceability information for purchased
materials, reagents and standards.
Requirement: 15A NCAC 02H .0805 (a) (7) (K) and (g) (7) requires laboratories to have a
documented system of traceability for the purchase, preparation, and use of all chemicals,
reagents, standards, and consumables. That system must include documentation of the
following information: Date received, Date Opened (in use), Vendor, Lot Number, and
Expiration Date (where specified). A system (e.g., traceable identifiers) must be in place that
links standard/reagent preparation information to analytical batches in which the solutions are
used. Documentation of solution preparation must include the analyst’s initials, date of
preparation, the volume or weight of standard(s) used, the solvent and final volume of the
solution. This information as well as the vendor and/or manufacturer, lot number, and
expiration date must be retained for primary standards, chemicals, reagents, and materials
used for a period of five years. Consumable materials such as pH buffers, lots of pre-made
standards and/or media, solids and bacteria filters, etc. are included in this requirement. Ref:
NC WW/GW LCB Traceability Documentation Requirements for Chemicals, Reagents,
Standards and Consumables Policy (03/27/2020).
Comment: A traceability log was provided to the laboratory during the audit.
B. Finding: Chemical containers are not consistently dated when received and when opened.
Requirement: Chemical containers shall be dated when received and when opened. Ref:
15A NCAC 02H .0805 (g) (7).
C. Finding: The laboratory benchsheet is lacking required documentation: the sample collector.
Requirement: All laboratories shall use printable laboratory benchsheets. Certified Data shall be
traceable to the associated sample analyses and shall consist of: the sample collector. Each item
shall be recorded each time samples are analyzed. Analyses shall conform to methodologies
found in Subparagraph (a)(1) of this Rule. Ref: 15A NCAC 02H .0805 (g) (2) (D).
Comment: This Finding applies to pH. Modifying the laboratory benchsheet to document that the
sample collector and analyst are the same would satisfy this Finding.
D. Finding: The laboratory is lacking required documentation: the quality control assessments.
Requirement: All laboratories shall use printable laboratory benchsheets. Certified Data shall be
traceable to the associated sample analyses and shall consist of: the quality control assessments.
Each item shall be recorded each time samples are analyzed. Analyses shall conform to
methodologies found in Subparagraph (a)(1) of this Rule. Ref: 15A NCAC 02H .0805 (g) (2) (O).
Comment: The acceptance criteria for pH and Total Residual Chlorine (TRC) check standards
are stated on the laboratory benchsheet but assessment is not documented. A checkbox on the
benchsheet indicating that the acceptance criterion has been met would satisfy the requirement.
No data were observed where the QC results were outside the acceptance criteria.
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Proficiency Testing
E. Finding: The laboratory is not documenting the preparation of PT Samples.
Requirement: PT Samples received as ampules are diluted according to the Accredited PT
Sample Provider’s instructions. It is important to remember to document the preparation of PT
Samples in a traceable log or other traceable format. The diluted PT Sample then becomes a
routine Compliance Sample and is added to a routine sample batch for analysis. No
documentation is needed for whole volume PT Samples which require no preparation,
however the instructions must be maintained. Ref: Proficiency Testing Requirements, January
1, 2023, Revision 6, Section 3.6.
Comment: This Finding applies to TRC.
Comment: Dating and initialing the instruction sheet for each prepared PT Sample would
satisfy the documentation requirement.
F. Finding: The laboratory is not documenting PT Sample analyses in the same manner as
routine Compliance Samples.
Requirement: All PT Sample analyses must be recorded in the same daily analysis records
(e.g., benchsheets) as for any Compliance Sample. This serves as the permanent laboratory
record. Ref: Proficiency Testing Requirements, January 1, 2023, Revision 6, Section 3.6.
Requirement: The laboratory shall retain all records necessary to facilitate historical
reconstruction of the analysis and reporting of analytical results for PT Samples. This means
the laboratory must have available and retain for five years [pursuant to 15A NCAC 02H .0805
(a) (7) (E) and (g) (1)] all of the raw data, including benchsheets, instrument printouts and
calibration data, for all PT Sample analyses and the associated QC analyses conducted by
all Parameter Methods. Ref: Proficiency Testing Requirements, January 1, 2023, Revision 6,
Section 4.0.
Comment: The PT Sample results are written on a slip of paper instead of the laboratory
benchsheet.
Reporting
G. Finding: Values less than the established reporting limit are being reported on the Non-
Discharge Monitoring Report (NDMR).
Requirement: Laboratory procedures shall comply with Subparagraph (a)(1) of this Rule. Ref:
15A NCAC 02H .0805 (g) (4).
Requirement: For all calibration options, the range of standard concentrations must bracket
the permitted discharge limit concentration, the range of sample concentrations to be analyzed
and anticipated PT Sample concentrations. One of the standards must have a concentration
less than the permitted Daily Maximum Limit. The lower reporting limit concentration is equal
to the lowest standard concentration. Sample concentrations that are less than the lower
reporting limit must be reported as a less-than value. Ref: NC WW/GW LCB Approved
Procedure for the Analysis of Total Residual Chlorine (DPD Colorimetric by SM 4500 Cl G-
2011).
Comment: The lowest standard concentration analyzed in the most recent calibration curve
verification was 0.10 mg/L. Samples with concentrations less than that must be reported as
< 0.10 mg/L on the NDMR.
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IV. CONCLUSIONS:
Correcting the above-cited Findings will help this laboratory to produce quality data and meet Certification
requirements. The inspector would like to thank the staff for their assistance during the inspection and
data review process. Please respond to all Findings and include supporting documentation,
implementation dates and steps taken to prevent recurrence for each corrective action.
Report prepared by: Jill Puff Date: November 14, 2023
Report reviewed by: Tonja Springer Date: November 15, 2023
Certificate Number:5667
Effective Date:1/1/2023
Expiration Date:12/31/2023
Lab Name:Patriot Place Mobile Home Park
Address:139 Hubert Blvd
Hubert, NC 28539
North Carolina Wastewater/Groundwater Laboratory Certification
Certified Parameters Listing
Date of Last Amendment:6/8/2015
The above named laboratory, having duly met the requirements of 15A NCAC 2H.0800, is hereby certified for the measurement of the parameters listed below.
CERTIFIED PARAMETERS
INORGANIC
pH
SM 4500 H+B-2011 (Aqueous)
This certification requires maintance of an acceptable quality assurance program, use of approved methodology, and satisfactory performance on evaluation samples. Laboratories are subject to civil penalties and/or decertification for infractions
as set forth in 15A NCAC 2H.0807.