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NC Department of Environmental Quality | Division of Water Resources | Laboratory Certification Branch
4405 Reedy Creek Road | 1623 Mail Service Center | Raleigh, North Carolina 27699-1623
919-733-3908
September 21, 2023
5424
Mr. Robert Kramer
Kace Environmental Inc.
2905 Wood Road
Mooresboro, NC 28114
Subject: North Carolina Wastewater/Groundwater Laboratory Certification Branch (NC
WW/GW LCB) Maintenance Inspection
Dear Mr. Kramer:
Enclosed is a report for the inspection performed on August 23, 2023, by Jason Smith. Where
Finding(s) are cited in this report, a response is required. Within thirty days, please supply this
office with a written item for item description of how these Finding(s) were corrected. Please
describe the steps taken to prevent recurrence and include an implementation date for each
corrective action. If the Finding(s) cited in the enclosed report are not corrected, enforcement
actions may be recommended. For Certification maintenance, your laboratory must continue to
carry out the requirements set forth in 15A NCAC 02H .0800.
A copy of the laboratory’s Certified Parameter List at the time of the audit is attached. This list will
not reflect any changes made during the audit. Copies of the checklists completed during the
inspection may be requested from this office. Thank you for your cooperation during the
inspection. If you have questions or need additional information, please contact me at (919) 733-
3908 Ext. 251.
Sincerely,
Anna Ostendorff
Technical Assistance & Compliance Specialist
Division of Water Resources
Attachment
cc: Todd Crawford, Jason Smith, Master File #5424
On-Site Inspection Report
LABORATORY NAME: Kace Environmental Inc.
NPDES PERMIT #: NC0033553, NC0035157 and NC0040339
ADDRESS: 2905 Wood Road
Mooresboro, NC 28114
CERTIFICATE #: 5424
DATE OF INSPECTION: August 23, 2023
TYPE OF INSPECTION: Field Commercial Maintenance
AUDITOR(S): Jason Smith
LOCAL PERSON(S) CONTACTED:
Robert Kramer
I. INTRODUCTION:
This laboratory was inspected by a representative of the North Carolina Wastewater/Groundwater Laboratory
Certification Branch (NC WW/GW LCB) to verify its compliance with the requirements of 15A NCAC 02H
.0800 for the analysis of compliance monitoring samples.
II. GENERAL COMMENTS:
The analyst was forthcoming and responded well to suggestions from the auditor. The laboratory has all
the equipment necessary to perform the analyses.
All required Proficiency Testing (PT) Samples for the 2023 PT Calendar Year have not yet been analyzed.
The laboratory is reminded that results must be received by this office directly from the vendor by September
30, 2023.
Any time changes are made to laboratory procedures, Quality Assurance (QA) and/or Standard Operating
Procedure (SOP) document(s) must be updated and relevant staff retrained. Staff must acknowledge that
they have read and understand the changes as part of the documented training program. The same
requirements apply when changes are made in response to Findings, Recommendations or Comments
listed in this report, to ensure the methods are being performed as stated, references to methods are
accurate, and the QA and/or SOP document(s) is in agreement with each approved practice, test, analysis,
measurement, monitoring procedure or regulatory requirement being used in the laboratory. In some
instances, the laboratory may need to create an SOP to document how new functions or policies will be
implemented. Revisions to the SOPs, based on the Findings, Comments and Recommendations
within this report must be submitted to this office by December 31, 2023.
The laboratory is reminded that SOPs are intended to describe procedures exactly as they are to be
performed. Use of the word “should” is not appropriate when describing requirements (e.g., Quality Control
(QC) frequency, acceptance criteria, etc.). Evaluate all SOPs for the proper use of the word “should”.
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#5424 Kace Environmental Inc.
Contracted analyses are performed by Environmental Testing Solutions Inc. (Certification #600) and Water
Tech Labs Inc. (Certification #50).
Approved Procedure documents for the analysis of the facility’s currently certified Field Parameters were
provided at the time of the inspection.
III. FINDINGS, REQUIREMENTS, COMMENTS AND RECOMMENDATIONS:
Documentation
A. Notice of Finding for Immediate Response (NOFIR): The laboratory benchsheet is lacking
required documentation: the method or Standard Operating Procedure reference; the
instrument identification; the sample collector; the signature or initials of the analyst; the date
and time of sample collection; the time of sample analyses (when required to document a
required holding time or when time-critical steps are imposed by the method, a federal
regulation, or this Rule).
Requirement: All laboratories shall use printable laboratory benchsheets. Certified Data shall
be traceable to the associated sample analyses and shall consist of: the method or Standard
Operating Procedure; the instrument identification; the sample collector; the signature or
initials of the analyst; the date and time of sample collection; the time of sample analyses
(when required to document a required holding time or when time-critical steps are imposed
by the method, a federal regulation, or this Rule). Each item shall be recorded each time
samples are analyzed. Ref: 15A NCAC 02H .0805 (g) (2) (A), (C), (D), (E), (F) and (H).
Comment: A NOFIR was issued for these documentation items because some of them are
critical to the legal defensibility of the data. The analyst agreed to hand write the information
on the benchsheet beginning immediately and submit an updated benchsheet by September
1, 2023. The benchsheet was updated to include the required documentation and submitted
on August 28, 2023.
B. Finding: The laboratory benchsheet is lacking required documentation: sample identification;
the quality control assessments.
Requirement: All laboratories shall use printable laboratory benchsheets. Certified Data shall
be traceable to the associated sample analyses and shall consist of: sample identification and
the quality control assessments. Each item shall be recorded each time samples are
analyzed. Ref: 15A NCAC 02H .0805 (g) (2) (I) and (O).
C. Finding: Error corrections are not properly performed.
Requirement: All documentation errors shall be corrected by drawing a single line through
the error so that the original entry remains legible. Entries shall not be obliterated by erasures
or markings. Wite-Out®, correction tape, or similar products designed to obliterate
documentation are not to be used; instead the correction shall be written adjacent to the error.
The correction shall be initialed by the responsible individual and the date of change
documented. Ref: 15A NCAC 02H .0805 (g) (1).
Comment: Error corrections are initialed, but not dated.
D. Finding: The laboratory is not documenting all traceability information for purchased
materials, reagents and standards.
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Requirement: 15A NCAC 02H .0805 (a) (7) (K) and (g) (7) requires laboratories to have a
documented system of traceability for the purchase, preparation, and use of all chemicals,
reagents, standards, and consumables. That system must include documentation of the
following information: Date received, Date Opened (in use), Vendor, Lot Number, and
Expiration Date (where specified). Consumable materials such as pH buffers, lots of pre-made
standards and/or media, solids and bacteria filters, etc. are included in this requirement. Ref:
NC WW/GW LCB Traceability Documentation Requirements for Chemicals, Reagents,
Standards and Consumables Policy (03/27/2020).
Comment: An example traceability log was emailed to the laboratory after the inspection.
Proficiency Testing
E. Finding: The laboratory is not documenting the preparation of PT Samples.
Requirement: PT Samples received as ampules are diluted according to the Accredited PT
Sample Provider’s instructions. It is important to remember to document the preparation of PT
Samples in a traceable log or other traceable format. The diluted PT Sample then becomes a
routine Compliance Sample and is added to a routine sample batch for analysis. No
documentation is needed for whole volume PT Samples which require no preparation,
however the instructions must be maintained. Ref: Proficiency Testing Requirements, January
1, 2023, Revision 6, Section 3.6.
Comment: Dating and initialing the instruction sheet for each prepared PT Sample would
satisfy the documentation requirement.
F. Finding: The laboratory is not documenting PT Sample analyses in the same manner as
routine Compliance Samples.
Requirement: All PT Sample analyses must be recorded in the same daily analysis records
(e.g., benchsheets) as for any Compliance Sample. This serves as the permanent laboratory
record. Ref: Proficiency Testing Requirements, January 1, 2023, Revision 6, Section 3.6.
Requirement: The laboratory shall retain all records necessary to facilitate historical
reconstruction of the analysis and reporting of analytical results for PT Samples. This means
the laboratory must have available and retain for five years [pursuant to 15A NCAC 02H .0805
(a) (7) (E) and (g) (1)] all of the raw data, including benchsheets, instrument printouts and
calibration data, for all PT Sample analyses and the associated QC analyses conducted by
all Parameter Methods. Ref: Proficiency Testing Requirements, January 1, 2023, Revision 6,
Section 4.0.
Comment: The PT Sample results were being recorded on the vendor reporting form and
entered online.
Total Residual Chlorine – Standard Methods, 4500 Cl G-2011 (Aqueous)
G. Finding: The laboratory benchsheet is lacking required documentation: Date of most recent
Total Residual Chlorine (TRC) calibration curve verification.
Requirement: Laboratory procedures shall comply with Subparagraph (a)(1) of this Rule. Ref:
15A NCAC 02H .0805 (g) (4).
Requirement: The following must be documented in indelible ink whenever sample analysis
is performed: Date of most recent calibration curve generation or calibration curve verification.
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Ref: NC WW/GW LCB Approved Procedure for the Analysis of Total Residual Chlorine (DPD
Colorimetric by SM 4500 Cl G-2011).
H. Finding: The laboratory is not analyzing a Method Blank when PT Samples are analyzed.
Requirement: Laboratory procedures shall comply with Subparagraph (a)(1) of this Rule. Ref:
15A NCAC 02H .0805 (g) (4).
Requirement: Method Blanks would be required when using laboratory-prepared standards
[including Proficiency Testing (PT) Samples] and anytime sample dilutions are performed.
Ref: NC WW/GW LCB Approved Procedure for the Analysis of Total Residual Chlorine (DPD
Colorimetric by SM 4500 Cl G-2011).
Requirement: The Method Blank is deionized or distilled water from the same source used
to prepare the calibration verification standards or the PT Sample, and is analyzed like a
sample (i.e., with DPD/buffer added). The concentration of the Method Blank must not exceed
50% of the reporting limit (i.e., the lowest calibration verification standard concentration) or
corrective action must be taken. Ref: NC WW/GW LCB Approved Procedure for the Analysis
of Total Residual Chlorine (DPD Colorimetric by SM 4500 Cl G-2011).
Dissolved Oxygen – Standard Methods, 4500 O G-2011 (Aqueous)
Comment: The laboratory currently does not have Dissolved Oxygen monitoring requirements at any
of their facilities but would like to maintain certification for it.
I. Finding: The laboratory is not documenting the elevation and salinity values used to calibrate
the DO meter.
Requirement: Laboratory procedures shall comply with Subparagraph (a)(1) of this Rule. Ref:
15A NCAC 02H .0805 (g) (4).
Requirement: The following must be documented in indelible ink whenever sample analysis
is performed: Calibration variables (temperature, elevation or barometric pressure [in mmHg],
and salinity). Ref: NC WW/GW LCB Approved Procedure for the Analysis of Dissolved
Oxygen (DO).
Requirement: Per NC WW/GW LC Branch policy, facilities may use the salinity default value
of zero when calibrating the DO meter unless it is known or suspected that the salinity value
of the samples being analyzed is > 9 ppt. In those situations, actual salinity values must be
used. Regardless of which value is used, it must be documented. Ref: NC WW/GW LCB
Approved Procedure for the Analysis of Dissolved Oxygen (DO).
Comment: The laboratory may include a blanket statement on the benchsheet stating the
elevation and salinity values that are programmed into the instrument.
Temperature – Standard Methods, 2550 B-2010 (Aqueous)
Comment: Temperature is being reported to 0.1 °C on the Discharge Monitoring Report (DMR).
Recommendation: Unless greater precision is required by the permit or data receiving agency, it
is recommended that all temperatures reported for compliance monitoring, be reported in whole
numbers as recommended by the DWR’s Precision in Discharge Monitoring Reports document.
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IV. CONCLUSIONS:
Correcting the above-cited Findings and implementing the Recommendation will help this
laboratory to produce quality data and meet Certification requirements. The inspector would like
to thank the staff for their assistance during the inspection and data review process. Please
respond to all Findings and include supporting documentation, implementation dates and
steps taken to prevent recurrence for each corrective action.
Report prepared by: Jason Smith Date: September 8, 2023
Report reviewed by: Tonja Springer Date: September 8, 2023
Certificate Number:5424
Effective Date:1/1/2023
Expiration Date:12/31/2023
Lab Name:Kace Environmental Inc.
Address:2905 Wood Road
Mooresboro, NC 28114-
North Carolina Wastewater/Groundwater Laboratory Certification
Certified Parameters Listing
Date of Last Amendment:10/21/2021
The above named laboratory, having duly met the requirements of 15A NCAC 2H.0800, is hereby certified for the measurement of the parameters listed below.
CERTIFIED PARAMETERS
INORGANIC
CHLORINE, TOTAL RESIDUAL
SM 4500 Cl G-2011 (Aqueous)
DISSOLVED OXYGEN
SM 4500 O G-2016 (Aqueous)
pH
SM 4500 H+B-2011 (Aqueous)
SW-846 9045 D (Non-Aqueous)
TEMPERATURE
SM 2550 B-2010 (Aqueous)
This certification requires maintance of an acceptable quality assurance program, use of approved methodology, and satisfactory performance on evaluation samples. Laboratories are subject to civil penalties and/or decertification for infractions
as set forth in 15A NCAC 2H.0807.