NCS000489_MS4 Annual Report (2022-23 FY)_20231025

Reporting Year Ilulv1-tun<301 it R Mepermef. e Ref. Measurable Goal Reporting Metric Comments
Prepare,certify,and submit the Annual Self- Annual Self-Assessment
Assessment to NCDEQ prior to October 31 received by NCDEQ no later
2023 2.12 1.3.1 each veer. than October 31 each year. Yes
1.Participate in an NPDES M.PermR
Compliance Audit,as scheduled and
1.6 2.6.1 performed by EPA or NCDEQ. 1.Yes/No No Audit was conducted during this reporting period
2.Self-audit and document any stormwater
program components not audited by EPA or
NCDEQ utilizing the DEO Audit Template.
Submit Self-Audit to DEMLR(required
component of permit renewal application
1.6 2.8.2 Package). 2.Yes/No/Partial Yes
3.Certify the stormwater permit renewal
application(Permit renewal application,Self-
Audit,and Draft SWMP far the neat 5-year
Pertail cycle(and submit package to NCDEQ
1.6 2.8.3 at least 180 days prior to permit expiration. 3.Ves/No/Partial Renewal Application Pending
Review exssng documentation methods to
determine if all reporting metrics in the 1.Documents Reviewed
1.6 3.8.1 SWMP are included (Y/NI Yes
Participate in leducation program targeted
at grade schools(3rd-6th)&high school(9th-1.Yes/No,Number of
3.2.2&3.2.4 0.B.1 12th) participants Yes,300
2.Yes/No,Number of
3.2.2&3.2.4 0.8.2 Participate in annual Kids in the Creek Event participants Yes,300
Develop/Update and distribute a utility bill
inwrt with information on general
stormwater awareness,illicit discharges,and 1.Number of utility bills
3.2.2&3.2.4 S.B.1 pollution prevention mailed Not Performed-Information is provided via CRyStormwater Webpage
1.Number of brochures
3.2.2&3.2.0 6.B.1 Distribute Water Protection Guide Brochure distributed
2.Number of posters
3.2.2&3.2.0 Distribute Water Protection Poster distributed
Display Stormwater brochures at the City
Operations Center entrance and Customer
3.2.2&3.2.4 J.B.1 Service desk at City Hall 1.Yes/No Yes
Install a vinyl wrap On the new street sweeper
that provides information about the
stormwater program including the
storrnwater hotline and link to the CiNs
3.2.2&3.2.4 8.B.1 Website I.Wrap installed(Y/N) Yes
Install educational signage at stormwater
demonstration protects around the City of 1.Yes/No,Number of signs
3.2.2&3.2.0 9.8.1 Hendersonville. installed Y.,J
Develop an annual stormwater report far the
3.2.2&3.2.0 10.6.1 public 1.Yes/No/Partial Partial-Developed a Stormwater Story map using ArcolS online
Distribute the Annual Report via City Website,2.Yes/No/Partial,Number
322&3.2.0 10.6.2 Press releases and utility bill inserts. of Reports distributed Partial-Storymap is available on the stormwater websbe
Select a local civic group or business group to
3.2.2&3.2.0 11.6.1 1.Yes/No Yes
Devtarget
or identify one presentation to cover
target pollutams for the selected target
3.2.2&3.2.0 11.8.2 audience 2.Yes/No Yes
3.2.2&3.2.0 11.6.3 Present to the selected target audience 3.Yes/No Yes
1.Date the web Page went
2.1.7,3.2.3,&3.6.5< 12.6.1 Establish the stormwater web page live 2017
Maintain the stormwater web page 2.Yes/No Yes
3.Dare and number of web
Update the web page as necessary page updates completed Last update September 2023
Add Stormwater Hotline contact information 5.Date the information was
to the web page. added 2017
6.Document ways the
stormwater web page is
advertised through various
Advertise the stormwater web page media The stormwater Webpage is promoted via the City of Hendersonville's social media accounts,press releases,on the Street sweeper and the City Stormwater Truck
The hotline is a direct line to the stormwater
administrator and will use an answering
device.Calls will be monitored daily by
3.2.5 13.8.1 staff. 1.Hotline is active(Ves/No) Yes
Calls to the rCity can be delegated to the
appropriate stag and issues will be handled in 1.Number stormwater
3.2.5 14.6.1 a timely manner related calls received Not Tracked
Develop an online reporting tool that will be
325 14.6.2 hosted on the Ciris Website 2.Yes/No Yes
E58 will hold public meeting monthly and
allow for public input on the stormwater
3.3.1 15.8.1 program 1.Number of meetings held 12
3.3.1 16.8.1 Stormwater hotline is active 1.Yes/No Yes
Identity areas that contribute to trash/litter
reaching waterways and waterways that an 1.Potential areas identified
3.3.3 17.8.1 be cleaned by volunteers IY/Nl en Yes
2.Number of participants
Coordinate at least l cleanup event in local and amount of trash
3.3.2 17.6.2 watervvays. collected(lbs.) 12,approximately 1500 lbs
Install and maintain the Greenworks Trash I.Trash Trout still active
3.3.2 18.6.1 Trout IY/NI Yes
2.Number of volunteers
that visited the trash trout
3.33 18.3.2 Engage volunteers in trash trout clean ups annually 20
Identify potential areas for other trash
3.3.3 18.3.3 capture devices 3.Areas identified 10/NI Yes
4.Additional device
3.3.3 18.3.4 Install additional devices installed lY/NI Yes
1.Drain marking materials
3.3.3 19.3.1 Maintatin stack of drain marking materials stocked IWN) Vey
Number2. of even 1 event
Organize at least one drain stenciling event organized&number of 5Partcipantz
3.3.2 19.6.2 annually participants/drains marked 29 markers placed
Host at least one public educational event 1.Yes/No/Partial,Number
3.3.2 20.6.1 annually of participants Yes-16
Add new outhllz identified from new 1.Yes/No,
constrrytion and annual stream/outfall 2.Number of new outfalls Yes
3.0.1 21.8.1 surveys as necessary added annually None
2.Number of outfalls
3.0.1 21.3.2 Name/Number/Photograph of new outtalk updated annually None
Add new infrastructure points within City 1.Number of new
3.0.1 22.3.1 ROW new development stormwater systems added
2.Number of new and
updated stormwater
structures surveyed and
a 3.4.1 22.6.2 Maintain the stormwater system inventory located annually None
Add new.Ms to mapping dahbaw when An 1.Number of new SCM's
3.4.1 23.6.1 built is approved by City Engineering Dept. installed annually 4
Complete the lDPA using the information I.Completed:
3.4.1 24.6.1 provided in Brown 20041DDE Manual Yes/No/Partial Yes
Establish and ordinance and update if revision 1.Ordinance Established
3.4.2 25.6.1 isrequired to maintain legal authority. Yes/No Yes
Complete the lDPA using the information I.Completed:
3.4.3 26.6.1 provided in Brown 20041DDE Manual Yes/No/Partial Yes
Inspect 2016 of major outhlls within the MS0 1.Percent of major auttalls
3.4.3 27.6.1 annually. inspected 85
Test dry weather Rows with LaMotte
3.4.3 17.6.2 Stormwater Kit E.Yes/No Yes
Evaluate dry weather screening SOP and 3.Create and updated SOP
3.4.3 27.6.3 updateaccordingty (Y/NI Yes
Train new stormwater staff on Dry weather O.Number of stormwater
3.4.3 27.6.0 screening SOP staff trained 2
Continue to inspect,at a minimum,2016 of I.Number of auttalls
3.4.3 29.6.1 major outfalls annually. inspected
3.0.3 29.8.2 Maintain the Stormwater Hotline 2.Yes/No Yes
3.Number of employees
3.0.3 29.8.3 Train necessary City Staff inIDDE trained 73
Inspect facilities with high potential for illicit
discharge or generating polluted stormwater I.Number of inspections
3.4.3 30.6.1 runoff conducted. 12

1.Reviewed SOP's(Y/N) Yes
3.4.3 31.8.1 Review and Updates to GIDE SOPS annually 2.Number of 50Ps updated No updates
Evaluation meeting with Stormwater Division
3.4.3 32.8.1 staff 1.Yes/No Yes
3.4.4 33.8.1 Keep digital records of NOV's .Number of NOV's issued
0
Database established and
3.4.4 33.3.2 Maintain tracking database for ID reports. maintained FON) Yes
Provide training to all field staff.(Public 1.Number of staff trained
3.4.5 30.3.1 works,Water/Sewer,Fire,Police,Inspection) annually 73
The monnwater hotline is a direct line to the
stormwater administrator and will use
answering device.Calls will be monitored
3.4.6 35.8.1 daily bystormwater staff. 1.Hotline is active(Yes/No) Yes
1.Date the web page went
3.4.6 36.8.1 Establish the starmwater web page live 2017
Maintain standard operating procedures for
IDDE identification,response,and Dry
3.4.6 37.8.1 weather screening 5.SOPs Maintained jY/N) Yes
Train municipal saff on proper handling of
construction site runoff control and waste
3.5.6 38.8.1 management complaints 1.Number of staffed trained 73
Document the number of violations identified
and referred to Henderson County Site 2.Report the number of
3.5.6 38.8.2 Development violations referred 2
1.Stormwater hotline active
3.5.6 39.3.1 Maintain Starmwater Hotline It/N) Yes
Add link to Muddy Water WatCh webpage to
3.5.6 40.3.1 the City's Starmwater Webpage 1.Yes/No Yes
Track number of reports submitted inthe 2.Number of reports
3.5.6 02.8.2 MS4 Jurisdictional area submitted 0
1.Henderson County
Erosion Control NOV
Reduce the amount of sediment in Ist/document and audit
3.5.5 43.8.1 construction site runoff documents 2
Develop facts..to share at preconrtruction
3.5.5 44.8.1 meetings 1.Yes/No/status No
3.5.5 44.8.2 Addfact sheet to website 2.Yes/No/Status No
Distribute fact sheet atpreconstructn 3.Number of fact sheets
3.5.5 00.8.3 meetings distributed No
Maintain Legal Authority to enforce It 1.Ordinance Established
3.5.5 43.8.1 program Yes/No Yes,2011
3.5.5 44.8.1 Develop routine inspection program 1.Yes/No/Status No
3.5.5 44.8.2 Develop standard inspection form 2.Yes/No/Status No
evelop tacking database to identify repeat
3.5.5 44.8.3 offenders 3.Yes/No/Status No
4.Number of Inspections
3.5.5 00.3.4 Conduct routine construction site inspections conducted 0
1.Number of plan reviews
Track plan reviews performed. performed 8
Maintain a current inventory of projects and
constructed SCMs including SCM type, 2.number of SCMs added to
3.6.5a,3.6.5b,&0.1.3 45.8.2 location,and last inspection date. the inventory 4
3.Number of SCM
3.6.5a,3.6.56,&4.1.3 45.8.3 Track number of SCM inspections performed.inS 130
Track number and type of enforcement 4.Number and type of
3.6.5a,3.6.56,&4.1.3 46.8.4 actions taken. enforcement actions taken. 0
3.6.3 47.8.1 See Table 19 I.See Table 19 0
3.6.3 48.8.1 See Table 19 1.See Table 19 0
1.Pet waste signs and waste bag dispensers
are stalled at City dog parks,parks,and
3.6.6 09.8.1 along the grsnwa I.Pet waste stations installe Yes
Contact the City's Utility Department when
3.6.6 50.3.1 any water/sewer issue occurs 1.Water/Sewer records Sewer
Contact Henderson County for any septic tank 2.Referrals to Henderson
3.6.6 50.3.2issues/failure County 0
Thermal imagery survey for pmential sewer 3.Number of hotspots
3.6.6 50.3.3 leaks identified by imagery 0
potential sewer leaks identified in 4.Number ofhotspots
3.6.6 50.3.4 thermal aimagery survey instigated 0
Partner with Henderson County Health
Deparvnent to provide educational material
to septic system owners in the Citys 5.Number and type of
3.6.6 50.8.5 jurisdiction materials distributed 0
1.Number of sites sampled
Number of sites monitored,and sources 2.Number of fecal coliform
3.6.6 51.8.1 identified sources identified None
Maintain an inventory of municipal facilities
and operations that have Me potential far
3.7.1 55.8.1 generating polluted stormwater runoff. 1.Yes/No Yes
3.J.1 56.3.1 Maintain existing inspection SOPS and SPPP 5.Yes/No/Status Yes
Conduct monthly facilityinspec5ons following 2.Number of inspections
3.J.1 56.3.2 established SOP/SPPP completed 12
Train staff with PPGH responsibilities:Street
sweeping,facility maintenance,grounds
industrial facility staff,building 1.Yes/No,Number of staff
3.J.1 57.8.1 W/S operations trained in PPGH 123
s Rlpon to 100%of complaints called into 1.Number of service
City Staff that peas In to stormwater drainage requests generated in
3.J.1 58.3.1 issues in COP right-of-way City4/orks 30
Develop a comprehensive O&M plan and
capital improvements plan for all City awned
3.J.1 58.8.2 stormwater Infrastructure 2.Yes/No/Partial Yes
Maintain a.repair City stormwater
3.7.1 58.8.3 infrastructure based on CIP and &M Plan 3.CIP projects Completed 2
Update list of City facilities and operations
with spill potential when facilities or 1.Additions/Revisions to
3.J.3 59.3.1 operations are changed Inventory Police dent,and Parking deck
1.Revision/Updates to SPRP
3.J.3 60.3.1 Review/Update spill response procedures and SPPP
Train staff with PPGH responsibilities:Street
sweeping,facility maintenance,grounds
industrial facility staff,building I.Yes/No,Number of staff
3.J.3 61.8.1 maintenance,W/S operations trained in PPGH Yes,123
1.Track Inspection reports,
Continue to inspect and maintain the M. surveys,and work orders
3.J.3 62.8.1 conveyance system It/N) Yes
3.J.3 62.8.2 Update GIS database with inspection results 2.GI5 database 0
Update City wide 0&M plan for all municipal 3.O&M plan created and
3.J.3 62.8.3 facilities and operations updated(Y/N) Yes
Maintain NC BMP/SCM inspection and
once certification for appropriate
3.J.4 63.3.1 staff ten I.Number of staff certified 2
2.Number of SCM's
inspected.Number of
inspections
Passing/failed/requiring
3.J.4 63.3.2 Inspect all SCMs using COH inspection fonts maintenance 130 inspected,18 failed,112 passed
Updated map/database of all SCM's within 3.Number of SCMs
3.J.4 63.3.3 COH corporate limits documented
4.Annual SCM maintenance
3.J.4 63.3.4 Maintain municipally owned SCMs records
Maintain Right-of-Way Pest/Vegetative 1.Yearly updated pesticide
Control,and all other applicator certifications certificates posted for
3.J.5 64.8.1 for appropriate personnel. appropriate staff. Maintained by Public Works
Staff members attend training classes in 2.Classes listed in
pollution prevention and chemical use, appropriate staffs NC
3.J.5 60.8.2 storage and handling training pesticide license(online). Maintained by Public Works
Require all contractors to provide proof of
3.J.5 60.3.3 proper applicator license 3.Yes/No/Status No
All vehicle are required to be washed in the 1.Wash vehicles in wash
3.J.6 65.3.1 wash bay area bar IMN) Yes
1.Records of all inspection
Perform routine inspections and maintenance and maintenance logs for
3.J.6 66.8.1 of City owned vehicles City vehicles Yes,Tracked in CityWorks
Continue to perform routine maintenance on 1.Continue to maintain city
3.J.6 66.8.2 all City vehicles vehicles IY/N) Yes
Continue current schedule for street I.Miles of streets swept,
3.J.) 67.8.1 sweeping. Amount of debris collected 0

1.Number of issues few
clogged/blocked inlet boxes
Inspect drainage systems within along right-of-way that will
the City rights-of-way or dedicated need to be cleaned out)
3.2.) 68.0.1 easements(City and State roadways). reported Number oflssues reported:25
2.Contact NCOOT for any
deficiencies that need to be
corrected on state
3.).) 68.8.2 Maintained Roads(Y/N) Yes
Continue pickup service,and documentation 1.Continue brush/leaf
69.0.1 of pickups. collection service(y/N) Yes