WQCS00258_BIMS Report_20230901

Compliance Inspection Report
Permit: WQCS00258 Effective: 09/01/13 Expiration: 08/31/21 Owner: Town of Troutman
SOC: Effective: Expiration: Facility: Troutman Collection System
County: Iredell PO BOX 26
Region: Mooresville
Troutman NC 281660026
Contact Person: Adam Killian Lippard Title: ORC Phone: [phone]
Directions to Facility:
System Classifications: CS2,
Primary ORC: Adam Killian Lippard
Secondary ORC(s):
On -Site Representative(s):
Certification: 1013490 Phone:[phone]
Related Permits:
NC0020591 City of Statesville - Third Creek WWTP
NC0026832 Town of Troutman - Troutman Town- WWTP
Inspection Date: 08/31/2023 Entry Time 09:OOAM
Primary Inspector: Tony Parker
Secondary Inspector(s):
Exit Time: 01:OOPM
Phone: [phone]
Reason for Inspection: Routine Inspection Type: Collection System Inspect Non Sampling
Permit Inspection Type: Collection system management and operation
Facility Status: Compliant Not Compliant
Question Areas:
Miscellaneous Questions General Sewer & FOG Ordinances
Capital Improvement Plan Map Reporting Requirements
Inspections Spill Response Plan Spills
Lines Manholes Pump Stations
(See attachment summary)
Page 1 of 7

Permit: WQCS00258 Owner - Facility: Town of Troutman
Inspection Date: 08/31/2023 Inspection Type : Collection System Inspect Non Sampling Reason for Visit: Routine
Inspection Summary:
Page 2 of 7

Permit: WQCS00258 Owner - Facility: Town of Troutman
Inspection Date: 08/31/2023 Inspection Type : Collection System Inspect Non Sampling Reason for Visit: Routine
General Yes No NA NE
Is there a properly designated primary ORC and at least one back-up of proper grade? ❑ ❑ ❑
Are logs being reviewed by the system management or owner on a regular basis? ❑ ❑ ❑
# What is that frequency? WEEKLY
# Are there any issues being addressed currently or any in the planning stages? 0 ❑ ❑ ❑
Is there a specific pump failure plan available for all pump stations? ❑ ❑ ❑
Does plan indicate if pump parts/new pumps are in spare parts/equipment inventory? ❑ ❑ ❑
Are new/significantly upgraded pump stations equipped with anti -corrosion materials? ❑ ❑ ❑
Does the permittee have a copy of their permit? ❑ ❑ ❑
# Is permit expiring within the next 6 months? ❑ ❑ ❑
If Yes, has the Permittee applied for renewal? 0 ❑ ❑ ❑
Comment: The Town's current permit expired 8/31/2022. The Town submitted a renewal application which
is still under review. The Town will continue to operate under the old permit untill a new permit
is issued.
Sewer and FOG Ordinances
Is Sewer Use Ordinance (SUO) or other Legal Authority available?
Does it appear that the Sewer Use Ordinance is enforced?
Is there a Grease Control Program that legally requires grease control devices?
What is the standard grease trap cleaning requirement in the FOG ordinance?
Is Grease Control Program enforced via periodic inspections/records review?
Is action taken against violators?
# Have satellite systems adopted an equivalent or more stringent ordinance?
Is grease/sewer education program documented with req'd customer distribution?
# Are other types of education tools used like websites, booths, special meetings, etc?
If Yes, what are they? (This can reduce mailing to annual.)
The Town mails FOG info to customers 2/year and sends info in New's Letters and provides flyers at National
Night Out.
Comment:
Capital Improvement Plan
Has a Capital (CIP) or System Improvement Plan been developed and adopted?
Is it designated for wastewater only or does it have a dedicated section?
Does CIP cover three to five year period of earmarked improvements?
Does CIP include description of project area?
Does CIP include description of existing facilities?
Does CIP include known deficiencies?
Does CIP include forecasted future needs?
Yes No NA NE
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variable
Yes No NA NE
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Page 3 of 7

Permit: WQCS00258 Owner - Facility: Town of Troutman
Inspection Date: 08/31/2023 Inspection Type : Collection System Inspect Non Sampling
Reason for Visit: Routine
Comment: The Town provided a Capital Improvement Plan. Future Plans shoild have more infrmation and
detail.
Map
Yes No NA NE
Is there a overall sewer system map?
❑ ❑ ❑
Does the map include:
Pipe Type (GS/FM)
❑ ❑ ❑
Pipe sizes
❑ ❑ ❑
Pipe materials (PVC, DIP, etc)
❑ ❑ ❑
Pipe location
❑ ❑ ❑
Flow direction
❑ ❑ ❑
Approximate pipe age
❑ ❑ ❑
Pump station ID, location and capacity
❑ ❑ ❑
# Force main air release valve location & type
❑ ❑ ❑
# Location of satellite connections
❑
❑ ❑
Is the map being updated for changes/additions within 1 year of activation?
0
❑ ❑ ❑
Comment: The Town uses digital and paper maps
Reporting Requirements Yes No NA NE
# Have there been any sewer spills in the past 3 years? ❑ ❑ ❑
If Yes, were they reported to the Division if meeting the reportable criteria? ❑ ❑ ❑
If applicable, is there documentation of press releases and public notices issued? ❑ ❑ ❑
Is an Annual Wastewater Performance Report being filed with the Division, if required? ❑ ❑ ❑
Is the report being made available to all its sewer customers? ❑ ❑ ❑
# How is it being made available? website
Comment: The Town is not free of SSO's but are reporting as required.
Inspections
Yes No NA NE
Are adequate maintenance records maintained?
0
❑ ❑ ❑
Are pump stations being inspected at the required frequency?
0
❑ ❑ ❑
# Is at least one complete functionality test conducted weekly per pump station?
❑ ❑ ❑
Is there a system or plan in place to observe the entire system annually?
❑ ❑ ❑
Is the annual inspection documented?
❑ ❑ ❑
# Does the system have any high -priority lines/locations?
❑ ❑ ❑
Are inspections of HPL documented at least every 6 months?
❑ ❑ ❑
Are new lines being added to the HPL list when found or created?
❑ ❑ ❑
Comment: Records were available activities.
Spill Response Action Plan Yes No NA NE
Page 4 of 7

Permit: WQCS00258 Owner - Facility: Town of Troutman
Inspection Date: 08/31/2023 Inspection Type : Collection System Inspect Non Sampling
Reason for Visit: Routine
Is a Spill Response Action Plan available?
0
❑ ❑ ❑
Is a Spill Response Action Plan available for all personnel?
0
❑ ❑ ❑
Does the plan include:
24-hour contact numbers
❑ ❑ ❑
Response time
❑ ❑ ❑
Equipment list and spare parts inventory
❑ ❑ ❑
Access to cleaning equipment
❑ ❑ ❑
Access to construction crews, contractors, and/or engineers
❑ ❑ ❑
Source of emergency funds
❑ ❑ ❑
Site sanitation and cleanup materials
❑ ❑ ❑
Post-overflow/spill assessment
❑ ❑ ❑
Does the Permittee appear to respond within 2 hours of first knowledge of a spill?
❑ ❑ ❑
Comment: A spill response plan was available
Spllls Yes No NA NE
Is system free of known points of bypass? ❑ ❑ ❑
If No, describe type of bypass and location
Are all spills or sewer related issues/complaints documented? ❑ ❑ ❑
# Are there repeated overflows/problems (2 or more in 12 months) at same location? ❑ ❑ ❑
# If Yes, is there a corrective action plan? ❑ ❑ 0 ❑
Comment:
Lines/Right-of-Ways/Aerial Lines Yes No NA NE
Please list the Lines/Right of Ways/Aerial Lines Inspected:
Elliott St outfall & R/W with aerial, Cedar Ln outfall & R/W with aerial, Patterson St outfall & R/W and I/L Creek
outfall & R/W All aeras were mowed and well maintained with no issues observed.
Are right-of-ways/easements maintained for full width for access by staff/equipment? 0 ❑ ❑ ❑
If No, give details on temporary access:
Is maintenance documented? ❑ ❑ ❑
Are gravity sewer cleaning records available? ❑ ❑ ❑
Has at least 10% of lines older than 5 yrs been cleaned annually? ❑ ❑ ❑
Were all areas/lines inspected free of issues? 0 ❑ ❑ ❑
Comment: The Town exceeded the minimum 10% line cleaning requirement.
Manholes Yes No NA NE
Please list the Manholes Inspected:
Numerous manholes inspected and no issues observed. However given the fact that the Town has a high
precentage of old brick manholes the Town should consider a line item budget each year for manhole rehab.
Are manholes accessible? ❑ ❑ ❑
# Are manhole covers/vents above grade? ❑ ❑ ❑
Page 5 of 7

Permit: WQCS00258 Owner - Facility: Town of Troutman
Inspection Date: 08/31/2023 Inspection Type : Collection System Inspect Non Sampling
Reason for Visit: Routine
Are manholes free of visible signs of overflow?
0
❑ ❑ ❑
Are manholes free of sinkholes and depressions?
0
❑ ❑ ❑
Are manhole covers present?
0
❑ ❑ ❑
# Are manholes properly seated?
0
❑ ❑ ❑
# Are manholes in good condition?
0
❑ ❑ ❑
# Are inverts in good condition?
0
❑ ❑ ❑
Is flow unrestricted in manholes?
0
❑ ❑ ❑
Are manholes free of excessive amounts of grease?
0
❑ ❑ ❑
Are manholes free of excessive roots?
0
❑ ❑ ❑
Are manholes free of excessive sand?
0
❑ ❑ ❑
Are manhole vents screened?
0
❑ ❑ ❑
Are vents free of submergence?
0
❑ ❑ ❑
Are manholes free of bypass structures or pipes?
0
❑ ❑ ❑
Comment: No issues with the manholes inspected
Pump Stations Yes No NA NE
Please list the Pump Stations Inspected:
Cedar Ln. P/S., Colonial Crossing P/S, ABT Polydrain P/S& FOP P/S. No issues observed with P/S's. All
stations inspected were well maintained, operated and all documentation provided.
# Number of duplex or larger pump stations in system 17
# Number of vacuum stations in system 0
# Number of simplex pump stations in system 0
# Number of simplex pump stations in system serving more than one building 0
How many pump/vacuum stations have:
# A two-way "auto polling" communication system (SCADA) installed? 17
# A simple one-way telemetry/communication system (auto -dialer) installed?
0
For pump stations inspected:
Are they secure with restricted access?
0
❑ ❑ ❑
Were they free of by-pass structures/pipes?
0
❑ ❑ ❑
Were wet wells free of excessive grease/debris?
0
❑ ❑ ❑
# Do they all have telemetry installed?
❑
❑ 0 ❑
Is the communication system functional?
0
❑ ❑ ❑
Is a 24-hour notification sign posted ?
0
❑ ❑ ❑
Does the sign include:
Owner Name?
0
❑ ❑ ❑
Pump station identifier?
0
❑ ❑ ❑
# Address?
0
❑ ❑ ❑
Instructions for notification?
0
❑ ❑ ❑
Page 6 of 7

Permit: WQCS00258 Owner - Facility: Town of Troutman
Inspection Date: 08/31/2023 Inspection Type : Collection System Inspect Non Sampling Reason for Visit: Routine
24-hour emergency contact numbers?
Are audio and visual alarms present?
Are audio and visual alarms operable?
# Is there a backup generator or bypass pump connected?
If tested during inspection, did it function properly?
Is the back-up system tested at least bi-annually under normal operating conditions?
# Does it have a dedicated connection for a portable generator?
# Is the owner relying on portable units in the event of a power outage?
# If Yes, is there a distribution plan?
If Yes, what resources (Units/Staff/Vehicles/etc) are included in Plan?
The Town uses dedicated and portable generators for back up power. The Town has 12 dedicated on -site
generators and 4 portable generators. Also 5 pump stations are equipped with quick connects for a portable
hook-up. Three P/S's inspected during this visit had a dedicated unit on -site and all 3 functioned without
issue when tested. The portable units are located at the Town shop.
# Does Permittee have the approved percentage of replacement simplex pumps?
Is recordkeeping of pump station inspection and maintenance program adequate?
Do pump station logs include at a minimum:
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Inside and outside cleaning and debris removal? 0 ❑ ❑ ❑
Inspecting and exercising all valves? 0 ❑ ❑ ❑
Inspecting and lubricating pumps and other equipment? 0 ❑ ❑ ❑
Inspecting alarms, telemetry and auxiliary equipment? 0 ❑ ❑ ❑
Comment: The pump stations inspected during this visit were well maintained and opperated and all logs
were up to date.
Page 7 of 7