NCS000423_MS4 Annual Report (2022-23 FY)_20230831

Stormwater Annual Report
1:14°/24--)
NORTH CAROLINA
■■■■■■■■■ ■ ■ . . I .
City of Concord
Water Resources Department
NPDES Permit Number NCS000423
Reporting Year: July 1, 2022 — June 30, 2023

Table of Contents
Stormwater Annual Report Overview 1
Status of Implementation 1
Water Quality 1
FY22-23 Budget 3
Organizational Chart 5
Capital Improvement Projects 8
Yearly Maintenance Activities 9
Minimum Control Measures 10
Public Education and Outreach 10
Public Involvement and Participation 17
Illicit Discharge Detection and Elimination (IDDE) 19
Construction Site Runoff Controls 25
Post-Construction Site Runoff Control 26
Pollution Prevention and Good Housekeeping 33
Total Maximum Daily Loads (TMDL's) 39
Appendices 40
Appendix A: Social Media Posts 40
Appendix B: City Circular Advertisements 48
Appendix C: Outreach Programs... 50
Appendix D: Illicit Discharge Inspection Database 53
Appendix E: Stormwater Pollution Brochure 54
Appendix F: Illicit Discharge Related Code of Ordinances 55
Appendix G: Illicit Discharge, Illicit Connections and Illicit Dumping Brochure.. 60
Appendix H: Good Housekeeping Scorecard 61
Appendix I: Blue Raindrop Award 68
Appendix J: Stormwater Quality Control and Management 69

Stormwater Annual Report Overview
The City of Concord is a federally designated National Pollutant Discharge Elimination System (NPDES)
Phase II community and operates under the authority of the Stormwater Management Program
which operates as a division of the Engineering Department. The North Carolina Division of Water
Quality renewed NPDES Phase II Permit NCS000423 to the City of Concord February 20, 2017—
February 19, 2022. The City of Concord has not been issued a new Permit at this time. The
Stormwater Annual Report is the City of Concord's program to comply with NDPES Permit NCS000423
authorization to discharge Stormwater from the Municipal Separate Storm Sewer System (MS4s)
located within the City of Concord Jurisdictional Area.
Status of Implementation
The City of Concord is pleased to report progress for compliance with requirements of NPDES Phase
II permit in the following six minimum control measures in the plan:
• Public Education and Outreach
• Public Participation and Involvement
• Illicit Discharge Detection and Elimination
• Construction Site Runoff Control
• Post-Construction Site Runoff Control
• Pollution Prevention and Good Housekeeping for Municipal Operations
On June 28, 2005 the City of Concord adopted Stormwater Ordinance No. 05-53 (Chapter 60),which
details the stormwater utility control and management. Articles IV and V of the Stormwater
Ordinance were adopted on December 13, 2007.
Water Quality
The City of Concord is delegated by the state to enforce the Stormwater and Illicit Discharge
regulations within our jurisdictional area. The city has adopted and enforces a stormwater
ordinance. (Chapter 60, Stormwater Utility Control and Management, of the Code of Ordinances)
(Appendix J)
The City reviews and approves all development plans associated with grading, stormwater, and
erosion control. For projects that cumulatively disturb more than one acre a formal plan is required.
All formal plans are required to be prepared by a qualified registered NC professional engineer or
landscape architect.
For projects that disturb less than an acre and are not part of a larger development are exempt from
1

Stormwater Annual Report Overview
the stormwater ordinance. For all other projects, stormwater controls must be designed by a
licensed professional and installed.The city requires 85% removal of Total Suspended Solids and also
requires that the post construction discharge not exceed pre-development discharge for the 1-year
and 10-year storm event. Additionally, Article 4 of the Technical Standards Manual requires that
Class 1 streams have a minimum 50 ft undisturbed buffer and a 20 ft vegetated setback. Class 2
streams require an undisturbed buffer of 30 ft and a 10 ft vegetated setback.
2

FY 22-23 Budget
Stormwater Fund
Budgeted Revenues $5,617,272.00
Rates and Charges $5,496,824.00
Permits and Fees $22,110.00
Miscellaneous $98,338.00
Stormwater Expenses ($6,701,469.00)
Stormwater ($6,701,469.00)
Other Financing Sources ($516,500.00)
Transfers Out ($516,500.00)
Retained Earnings ($1,004,274.00)
Program Funding and Budget
General
In accordance with the issued permit, the City of Concord shall maintain adequate funding and
staffing to implement and manage the provisions of the SWMP and comply with the requirements of
the NPDES MS4 Permit. The budget includes the permit administering and compliance fee, which is
billed by the Division annually.
The annual program funding and budgeting of the City's Stormwater Section within the Water
Resources Department is based on revenue projections from stormwater utility service charges/fees
that are assessed to and collected from customers located within the existing Concord City limits.
Establishment of Stormwater Utility
As noted in Section 60-20 of the City Code of Ordinances, the stormwater utility (enterprise fund) was
established to support management programs in order to protect water quality by controlling the
level of pollutants in and the quantity and flow of stormwater, as well as stormwater structures and
natural stormwater drainage systems. In addition, the City manages a Capital Improvement Program
(CIP) within the Stormwater Section of the Water Resources Department in an effort to plan for
future projects as part of the City's stormwater management system.
Basis for Stormwater Utility Service Charges/Fees
As noted in Section 60-21 of the City Code of Ordinances, collected stormwater utility service
charges/fees are solely used by the department for funding the operational costs, maintenance costs,
management costs, indirect costs, capital improvements, debt principal and debt service payments,
and establishment of a reserve fund for stormwater services. As noted in the Stormwater Services
section of the City's FY 2020-2021 Fees, Rates and Charges Schedule, the current monthly stormwater
3

FY 22-23 Budget
equivalent runoff unit (ERU) rate is $5.16/ERU. An ERU is equal to 3,120 sq. ft. This particular rate is
projected to be the same within the City's FY 2022-2023 Fees, Rates and Charges Schedule. Similarly,
residential homes are charged as follows:
Single-Family Residential Lot Percentage of ERU Amount Added to
Total Impervious Surfaces (1 ERU =3,120 sq.ft.) Utility Bill
Small (401 to 1,899 sq. ft.) 0.6 (60%) $3.10
Medium (1,890 to 5,507 sq. ft.) 1.0 (100%) $5.16
Large (Greater than 5,507 sq. ft.) 1.8 (180%) $9.29
Table 1. Breakdown of the City of Concord stormwater residential home fee.
Currently, there is a total of 21.26 full-time equivalent (FTE) staff within the City's Stormwater Section
for providing the following services:
A. Program administration.
B. Response to customer service inquiries related to drainage and stormwater quality.
C. Drainage system maintenance within City maintained street right-of-ways.
D. Compliance with the City's NPDES Phase II Stormwater Permit.
E. Review of development plans to ensure compliance with City ordinances.
F. Capital engineering and planning.
G. Inspections and enforcement of stormwater infrastructure.
Stormwater Section 5-Year Capital Improvements Program (CIP) Planning, Funding and Budgeting
The City of Concord's 5-Year Stormwater Section CIP planning documents are refined and include a list
of future capital projects that have mainly been identified in a completed master plan report, long range
and facility studies, or similar planning documents.These projects are included in the 5-Year CIP listing in
order to provide satisfactory services to the community, as well as meet future needs,goals and policies
of the City. Other planning documents within the CIP include project descriptions and corresponding
justifications/impacts, status (i.e. new, revised,returning), priority numbers, as well as projected project
costs for each of the planned phases (i.e. preliminary design,final design, environmental assessment,
easement or right-of-way acquisition, construction). In addition, cost estimates and corresponding
budgets are completed and/or revised on all 5-Year CIP projects on an annual basis, and include all costs
associated with the engineering, environmental assessment, easement or right-of-way acquisition, and
construction phases
4

Organizational Chart
Pater Resources
Director
Ezecu Sr.Customer Seri'•
Assist Sp
0 Dep uty Director
Water Operations Water Safely Rater Resources Water Resourc
\Tana er Coordinator Su erintendent Superintendent ging (-W m
astewater) (Storwat Illanag
Water Crew Water Crew
Supervisor Supervisor
Sr GIS 4 Sc^t Project
Sr.Equip. Coordinat Protection'n Engin
Equip. r
Operator I era tor
GIS Tel
IP °1Operator Inspect°
, GIS Tech
Illilitv Service
Worker tit* S}stem
Protection
Inspector
Water Cs
5npeniso
SrO ,
—Technical
Technical
Equip,
Sr.Equip. Operator
Operator Technical 4
Equip.
Utility Operator
Service
Worker_ Technical
Equip.
Operator
, Sr q Camera and Jet Vac
Street Sweepers
5

Organization Chart
Summary of Responsible Parties
SWMP Component Responsible Position(s) Staff Name Department
Stormwater Program Water Resources Jeff Corley Water Resources
Administration Director
Engineering Manager Crystal Scheip Water Resources
SWMP Management -
Staff Engineer Heather Freeman Water Resources
Sustainability
Public Education &
Coordinator Juliann Chavez City Mangers Office
Outreach Engineering Manager Crystal Scheip Water Resources
Staff Engineer Heather Freeman Water Resources
Public Involvement& Staff Engineer Heather Freeman Water Resources
Participation
Illicit Discharge Staff Engineer Heather Freeman Water Resources
Detection & Elimination
Construction Sean Radford Engineering
Construction Site Coordinator
Runoff Control
Construction Manager Gary Stansbury Engineering
Post-Construction
Stormwater Engineering Manager Crystal Scheip Water Resources
Management
Pollution Staff Engineer Heather Freeman Water Resources
Prevention/Good
Housekeeping for
Municipal Operations Engineering Manager Crystal Scheip Water Resources
Municipal Facilities
Operation & Engineering Manager Crystal Scheip Water Resources
Maintenance Program
Water Resources
Spill Response Program Director Jeff Corley Water Resources
Water Resources Jeff Corley Water Resources
MS4 Operation & Director
Maintenance Program Water Resources
Deputy Director Kevin Plemmons Water Resources
6

Organization Chart
Municipal SCM Engineering Manager Crystal Scheip Water Resources
Operation &
Maintenance Program Engineering Manager Clint Shoaf Engineering
Pesticide, Herbicide & Buildings &Grounds
Fertilizer Management Joel White Buildings &Grounds
Program Deputy Director
Vehicle & Equipment Engineering Manager Crystal Scheip Water Resources
Cleaning Program
Pavement Management Water Resources
Program Deputy Director Kevin Plemmons Water Resources
Total Maximum Daily
Load (TMDL) Water Resources Jeff Corley Water Resources
Requirements Director
7

Capital Improvement Projects
Equipment:
- Dump Truck - $120,000
Completed Construction Projects:
- Brookwood -$450,000
Proposed Construction Projects:
- Country Club-$1,500,000
8

Yearly Maintenance Activities
Maintenance activities include pipe repair, storm drain cleaning, grate replacement, catch
basin repair, culvert repair, shoulder repair and ditching. These activities are conducted by
the Stormwater crews.
Stormwater Work Orders FY 22-23
Description Number Completed
Clean Inlet 1
Ditch Cleaning 17
Ditch General 28
Inlet Maintenance 16
Junction Box Install 3
Jet Inlet 13
Jet Vac 1
Junction Box Maintenance 1
Storm Main Install 1
Storm Main Removal 0
Storm Main Maintenance 3
TV Pipe 4
Total 88
Yearly Operation Activities Total Number
Inspections (7/1/22—6/30/23)
Internal Stormwater Control Measures 138
Annual Stormwater Control Measures
- Passing Reports 145
- Failed Reports 6
Plan Reviews (7/1/22—6/30/23) Total Number
Received 81
Reviewed 81
Approved 57
9

Public Education and Outreach
Objectives for Public Education and Outreach
Distribute educational materials to the community or conduct equivalent outreach
activities about the impacts of stormwater discharges on water bodies and the steps the
public can take to reduce pollutants in stormwater runoff.
BMPs for Public Education and Outreach
The permittee shall implement the following BMPs to meet the objectives of the Public
Education and Outreach Program and shall notify the Division prior to modification of any
goals.
BMP Measurable Goals
a. Goals and Objectives Defined goals and objectives of the Local
Public Education and Outreach Program
based on community wide issues
22-23 Accomplishments
- The City of Concord reviewed the defined goals and objectives of the Public Education and
Outreach program.
- Continued to develop public education and outreach opportunities for our target audiences.
- This year we participated in many programs throughout the city. We hosted programs at the
library, various summer camps and at local schools.
23-24 Objectives
- Continue to develop public education and outreach opportunities for our target audiences.
Work to find areas of concern to focus our educational efforts.
- Stormwater staff will continue participating in existing educational events and partnering with
community organizations in order to educate the public through the stormwater program.
Examples include; civic education program with local schools, summer camps, our local library
system.
- Review program goals and objectives, update as necessary.
10

Public Education and Outreach
1 .1111 Measurable Goals
b. Describe target pollutants and/or The permittee shall maintain a description of
stressors the target pollutants and/or likely stressors
and likely sources.
22-23 Accomplishments
- Continue to monitor target pollutants in the MS4 and update table, as needed.
Target Pollutants/Stressors Likely Sources
Litter General Public, Businesses, Schools
Illicit Discharge General Public, Businesses, Municipal Employees
Illegal Dumping General Public, Businesses, Municipal Employees
Improper Disposal of Waste General Public, Businesses, Municipal Employees
Pet Waste General Public, Schools, Parks
Sediment Contractors, Construction Erosion, Stream Bank Erosion
Car Washing Businesses,General Public
Yard Waste Residential, Commercial, Municipal Employees
Pesticides, Herbicides, and Fertilizers General Public, Businesses,Schools, Municipal Employees
23-24 Objectives
- Continue to monitor target pollutants in the MS4 and update table above, as needed.
BMP Measurable Goals
c. Describe target audiences The permittee shall maintain a description of
the target audiences likely to have significant
stormwater impacts and why they were
selected.
22-23 Accomplishments
- Continued outreach to target audiences.
11

Public Education and Outreach
Target Audiences Reason for Selection
General Public (Residents,Tourists, etc.) Car washing, littering, owning pets, and other illicit
discharges
Businesses (Commercial and Industrial) General illicit discharges, illegal dumping, improper
waste disposal, construction site runoff, improper fat,
oil, and grease (FOG) disposal, car washing, etc.
Schools Potential general litter issues and improper disposal
of FOG
Municipal Employees Municipal vehicle/equipment operation and cleaning,
construction activities
23-24 Objectives
- Continue outreach to target audiences and update the above table list of target audiences, as
needed.
BMP Measurable Goals
d. Describe residential and The permittee shall describe issues, such
industrial/commercial issues as pollutants, the likely sources of those
pollutants, potential impacts, and the
physical attributes of stormwater runoff, in
their educational program
22-23 Accomplishments
- The City updated its Stormwater Pollution brochure (Appendix E), available on the stormwater
webpage. This brochure describes the previously identified target pollutants, likely sources of
those pollutants, potential impacts, physical attributes of stormwater runoff, ways to prevent
stormwater pollution, and stormwater pollution reporting procedures.
- The sustainability coordinator worked with other public affairs team to add posts on
stormwater pollution prevention. Posts this year have discussed topics such as litter, illicit
connections and illegal dumping, pet waste, yard waste, proper disposal of oil and household
chemicals, and fertilizers. The City's also created videos celebrating World Water Day and
National water quality month by discussion stormwater pollution prevention and the city's
stormwater infrastructure. Posts on rain barrels and storm drain marking were also shared
through the city's various channels. Additionally, information on stormwater pollution
prevention has been added to our Spring and summer city circular magazine and in our
biweekly citylink newsletter.
12

Public Education and Outreach
23-24 Objectives
- Continue to educate target audiences on the sources and impacts of target pollutants, as well
as general stormwater pollution information, utilizing various platforms and medias, posting
twice monthly.
- Continue to create informative advertisements concerning stormwater pollution for every
quarterly City Circular magazine and biweekly citylink newsletter.
- Mail out stormwater pollution and IDDE brochures specifically for industrial and commercial
facilities with backflow device reminders (Appendix G).
BMP Measurable Goals
e. Informational Website The permittee shall promote and maintain an
internet website designed to convey the
program's message.
22-23 Accomplishments
- The Stormwater Division continues to maintain a webpage dedicated to the Public Education
& Outreach Program: https://concordnc.gov/Departments/Stormwater/NPDES-Phase-
II/public-education-outreach. The webpage provides information about how the program is
implemented throughout the City, including educational opportunities.The division also
maintains a primary stormwater webpage:https://concordnc.gov/Departments/Stormwater.The page
includes information on the City's stormwater infrastructure,stormwater pollution,and reporting
mechanisms.From this webpage,the public can access our Stormwater Pollution page which further
details types of pollution,sources,and prevention methods:
https://concordnc.gov/Departments/Stormwater/Stormwater-Pollution. All relevant webpages are
advertised in the stormwater educational information created and provided by the City.
- A vinyl wrap promoting the message of "only rain down the storm drain", the stormwater
hotline and website link was designed and installed on the City's streetsweeper vehicle.
23-24 Objectives
- Continue to maintain and update our current webpages with all relevant program information.
- Add of links to educational materials from other sources, including the EPA and NCDEQ.
13

Public Education and Outreach
Measurable Goals
f. Distribute public education The permittee shall distribute stormwater
materials to identified target educational material to appropriate target
audiences and user groups. groups. Instead of developing its own
material the permittee may rely on Public
Education and Outreach materials supplied
by state, and/or other entities through a
cooperative agreement, as available, when
implementing its own program.
22-23 Accomplishments
- The City of Concord distributed educational material to identified target audiences through the
following mediums:
Material Number Distributed Approximate Reach
(Average)
Social Media Posts Related to 2,500 per Facebook post
Stormwater 36 posts 3,100 per Nextdoor post
400 per Instagram
400 per twitter
City Circular Magazine 2 advertisements 40,000 each quarter
Advertisements*
Citylink newsletter articles 6 articles 3,000 per newsletter
Related to Stormwater
*Note:The City Circular is also available on the City's website for anyone to access at any time.
These materials covered topics such as, target pollutants, stormwater infrastructure, illicit discharges
and illegal dumping, and more.
23-24 Objectives
- Continue to distribute and track stormwater educational material to target audiences.
- Mail out stormwater pollution and IDDE brochures (Appendix G) specifically for industrial and
commercial facilities with backflow device reminders.
14

Public Education and Outreach
Measurable Goals
g. Maintain Hotline/Help line The permittee shall promote and maintain a
stormwater hotline/helpline for the purpose
of public education and outreach
22-23 Accomplishments
- The City provides a stormwater hotline,704-920-5555,for citizens to report illicit discharge, spills,
erosion/sediment problems, and other stormwater related issues. This number is promoted
on the city website, in the City Circular magazine, and on social media.
- A vinyl wrap promoting the message of "only rain down the storm drain", the stormwater
hotline and website link was designed and installed on the City's streetsweeper vehicle.
23-24 Objectives
- Continue to maintain and promote the stormwater hotline/helpline.
BMP Measurable Goals
h. Implement a Public Education and The permittee outreach program, including
Outreach Program those elements implemented locally or
through a cooperative agreement, shall
include a combination of approaches
designed to reach the target audiences. For
each media, event or activity, including those
implemented locally or through a
cooperative agreement the permittee shall
estimate and record the extent of exposure.
22-23 Accomplishments
- The City of Concord held five primary educational events for the 2022-2023 fiscal year. The City
offered all typical events, such as the Journey Through Concord and Civic Education programs.
We also expanded our student outreach to include a Grow Cabarrus event with all 6th graders
within the county and stormwater outreach for all City of Concord Summer campers. Our
Sustainability Coordinator facilitated the following educational events:
15

Public Education and Outreach
- A new opportunity was piloted this year. The storm drain art program was promoted and
installed at JN Fries middle school. The winning artwork will be placed as a Mural near the
storm drain at the school.
Educational Event Number of Participants
Journey Through Concord 22
Concord 101 39
Civic Education 1,082
Grow Cabarrus 161
Concord Summer Camps 85
23-24 Objectives
- Expand the stormwater art program to include all schools within the City of Concord. Include
messaging and program options for classrooms as part of the art program.
- Work with three new partners on stormwater pollution prevention education and outreach.
Partners can include local non-profits, schools, or other organizations.
- Continue to maintain and update website.
- Continue to document the extent of exposure to education materials and programs.
- Post at least twice monthly, on various social media platforms, information on stormwater
pollution prevention.
- Add articles on stormwater pollution prevention into our quarterly city circular magazine and
our biweekly city link newsletter.
- Evaluate and update the annual stormwater training videos for staff.
16

Public Involvement and Participation
Objectives for Public Involvement and Participation
Comply with State and Local public notice requirements when implementing a public
involvement and participation program
BMP's for Public Involvement and Participation
The permittee shall implement the following BMP's to meet the objectives of the Public
Involvement and Participation program and shall notify the Division prior to any
modifications of any goals
Measurable Goals
a. Volunteer community involvement The permittee shall include and promote
program volunteer opportunities designed to
promote ongoing citizen participation
22-23 Accomplishments
- The City of Concord provides two stream-cleaning programs: Adopt-A-Stream and Clean-A-
Creek. These programs encourage local groups to reduce the amount of trash and debris in
City streams, helping improve water quality. Both opportunities are advertised on the City's
stormwater webpage (https://concordnc.gov/Departments/Stormwater/Adopt-a-Stream)
and annually in the City Circular magazine. There were 20 stream clean ups, 101 volunteers,
50 hours volunteered and 47 bags of trash.
- The City of Concord also offers a storm drain marking program. There were volunteers that
marked 700 drains. This fiscal year, other volunteer opportunities such as a storm drain
mural contest was promoted at a participating school. Mural will be installed at the storm
drain at the school.
- Each year the City of Concord organizes the Litter Sweep event for all City coworkers. For the
Spring 2023 Litter Sweep event, 265 City staff members collected a total of 240 bags of trash
and 28 bags of recycling. This event is advertised to City staff through email, the City Circular
magazine, and on the City's Intranet page.
23-24 Objectives
- Continue to provide three City of Concord litter sweeps (fall/winter/spring)
- Create new opportunities for Concord residents to participate in litter and stream sweeps.
- Share on social media platforms opportunities to join an Adopt-A-Street, Adopt-A-Stream,
Clean-A-Creek, or drain marking programs.
17

Public Involvement and Participation
Measurable Goals
b. Mechanism for Public involvement The permittee shall provide and promote a
mechanism for public involvement that
provides for input on stormwater issues
and the stormwater program.
22-23 Accomplishments
- The City of Concord held Stormwater Management Advisory Committee (SMAC) meetings on
March 7, 2022, October 3, 2022,June 5, 2023 and March 6, 2023. Minutes were kept for each
meeting.
23-24 Objectives
- Continue to hold quarterly meetings to engage the public in addressing stormwater issues and
regulations throughout the City.
BMP Measurable Goals
c. Hotline/Help line The permittee shall promote and maintain
a hotline/helpline for the purpose of public
involvement and participation.
22-23 Accomplishments
- The City provides a stormwater hotline,704-920-5555,for citizens to ask about stormwater
related issues. This number is promoted on the city website, in the City Circular magazine,
and on social media.
- A vinyl wrap promoting the message of "only rain down the storm drain", the stormwater
hotline and website link was designed and installed on the City's streetsweeper vehicle.
23-24 Objectives
- Continue to maintain and promote the stormwater hotline/helpline.
18

Illicit Discharge Detection and Elimination (IDDE)
Objectives for Illicit Discharge Detection and Elimination
a. Implement and enforce a program to detect and eliminate illicit discharges into the
MS4;
b. Maintain a storm sewer system map, showing the location of major outfalls and the
names and locations of waters of the United States that receive discharges from those
outfalls;
c. Prohibit, through ordinance, or other regulatory mechanism, non-stormwater
discharges except as allowed in this permit and implement appropriate enforcement
procedures and actions;
d. Implement a plan to detect and address non-stormwater discharges, including illegal
dumping into the MS4;
e. Inform public employees, businesses, and the general public of hazards associated with
illegal discharges and improper disposal of waste; and
f. Address the following categories of non-stormwater discharges or flows (i.e., illicit
discharges) only if you identify them as significant contributors of pollutants to the
MS4: waterline flushing, landscape irrigation, diverted stream flows, rising ground
waters, uncontaminated ground water infiltration, uncontaminated pumped ground
water, discharges from potable water sources, foundation drains, air conditioning
condensation, irrigation water, springs, water from crawl space pumps, footing drains,
lawn watering, individual residential car washing, flows from riparian habitat and
wetlands, dechlorinated swimming pool discharges, and street wash water (discharges
or flows from firefighting activities are excluded from the effective prohibition against
non-stormwater and need only be addressed where they are identified as significant
sources of pollutants to waters of the United States)
BMPs for Illicit Discharge Detection and Elimination
The permittee shall implement the following BMPs to meet the objectives of the Illicit
Discharge Detection and Elimination Program and shall notify the Division prior to
modification of any goals.
BMP Measurable Goals
-1=1
a. Maintain an Illicit Discharge Detection Maintain a written Illicit Discharge Detection
and Elimination Program and Elimination Program, including provisions
for program assessment and evaluation and
integrating program.
19

Illicit Discharge Detection and Elimination (IDDE)
22-23 Accomplishments
- The City of Concord continued operation of the Illicit Discharge Detection and Elimination (IDDE)
program. The Water Resources Department maintained the IDDE program by tracking
investigations and corrections. Stormwater Staff has performed 15 investigations for 22-23.
- Finished the written document for the IDDE program, which will also establish provisions for
program assessment and evaluation and integrating program.
23-24 Objectives
- Maintain follow ups for ongoing investigations with the current IDDE program (Appendix D)
BMP Measurable Goals
b. Maintain adequate legal authorities The permittee shall maintain an IDDE
ordinances or other regulatory mechanisms
that provides the legal authority to prohibit
illicit connections and discharges.
22-23 Accomplishments
- The City of Concord maintained Chapter 60, Article IV of the City Code of Ordinances which
provides the legal authority to prohibit illicit connections and discharges, as well as detailing
enforcement actions.
23-24 Objectives
- Continue to maintain the ordinance and update, as necessary.
BMP Measurable Goals
c. Maintain a Storm Sewer System Base The permittee shall maintain a current map
Map of Major Outfalls showing major outfalls and receiving waters.
22-23 Accomplishments
- The City maintained and updated maps of the stormwater system throughout the city in
ArcGIS, a GIS based system. The maps are updated annually to show new storm drainage
systems that have been installed. This mapping system shows locations of streams, rivers,
20

Illicit Discharge Detection and Elimination (IDDE)
ponds, lakes, SCM's, storm drains, outfalls, and drainage networks.
23-24 Objectives
- Continue to maintain and update maps of the stormwater system in ArcGIS.
- Add flow direction of storm sewer system pipes to map
BMP Measurable Goals
d. Implement a program to detect dry The permittee shall maintain a program for
weather flows conducting dry weather flow field
observations in accordance with written
procedures.
22-23 Accomplishments
- Staff completed inspections for 20% of all major outfalls.
23-24 Objectives
- Review and update GIS map of all major outfalls as needed.
- Continue to perform routine outfall inspections, in accordance with the written procedures.
BMP Measurable Goals
e. Investigate sources of identified illicit The permittee shall maintain written
discharges. procedures for conducting investigations of
identified illicit discharges.
22-23 Accomplishments
- The City maintained its system of investigating reported illicit discharges.
- Completed formal written standard operating procedure (SOP) for investigating, reporting,
and documenting illegal dumping, illicit discharges and connections.
23-24 Objectives
- Continue to administer the City's IDDE Program and review/update the plan annually.
- The Stormwater Division will continue to perform routine inspections of the storm sewer
system.
21

Illicit Discharge Detection and Elimination (IDDE)
glII
Measurable Goals
f. Track and document investigations of For each case the permittee shall track and
illicit discharges document 1) the date(s) the illicit discharge
was observed; 2)the results of the
investigation; 3) any follow-up of the
investigation; and 4) the date the
investigation was closed.
22-23 Accomplishments
- The City of Concord investigates all reported illicit discharges. Currently, the IDDE investigator
completes an inspection form noting the results of the investigation and any follow-up actions.
The Stormwater Division completed the creation of a new web-based investigation form that
will include date(s) observed, investigation results, any follow-up actions taken, and the date
the investigation was closed. This system will make tracking and documentation of all
investigations more organized.
23-24 Objectives
- Continue to track initial investigation and any follow up corrections to close out the issues of all
illicit discharge investigations using the new web-based system.
BMP Measurable Goals
g. Provide Employee Training The permittee shall implement and document a
training program for appropriate municipal
staff, who as part of their normal job
responsibilities, may come into contact with or
otherwise observe an illicit discharge or illicit
connection.
22-23 Accomplishments
- The City of Concord updated an illicit discharge training video that all appropriate municipal
staff was required to view. The number of municipal employees that watched the training
video this fiscal year was 1000 employees.
22

Illicit Discharge Detection and Elimination (IDDE)
23-24 Objectives
- Continue to require IDDE training annually and ensure new staff are trained.
BMP Measurable Goals
h. Provide Public Education The permittee shall inform public
employees, businesses, and the general
public of hazards associated with illegal
discharges and improper disposal of waste.
22-23 Accomplishments
- The City's Sustainability Coordinator posted content about illicit discharges, illicit connections,
and illegal dumping on the City's social media pages.
23-24 Objectives
- The City plans to mailed out educational illicit discharge brochures for both industrial and
commercial businesses. Update brochures, as needed (Appendix G).
- Continue posting on social media and advertising via the City Circular magazine to inform the
public of the hazards associated with illicit discharges and improper disposal of waste.
BMP Measurable Goals
i. Provide a public reporting mechanism The permittee shall promote, publicize, and
facilitate a reporting mechanism for the
public and staff to report illicit discharges
and establish and implement citizen
request response procedures.
22-23 Accomplishments
- The City maintained a stormwater hotline, 704-920-5555,for citizens and staff to report concerns
regarding illicit discharges and illegal dumping. This number is promoted on the city website,
in the City Circular magazine, and on social media.
- A vinyl wrap was designed and installed on the second streetsweeper vehicle. It promotes
the message of"only rain down the storm drain" while also advertising the illicit discharge
reporting hotline and the City's stormwater webpage.
23

Illicit Discharge Detection and Elimination (IDDE)
23-24 Objectives
- Continue to provide a hotline to report issues related to illicit discharges and illegal dumping.
- Complete and continue to implement written citizen request response procedures.
BMP Measurable Goals
j. Enforcement of the IDDE program The permittee shall implement a mechanism
to track the issuance of notices of violation
and enforcement actions as administered by
the permittee. This mechanism shall include
the ability to identify chronic violators for
initiation of actions to reduce
noncompliance.
22-23 Accomplishments
- The City of Concord created a web based IDDE program to track the issuance of NOVs and
enforcement actions taken as a result of illicit discharge investigations. This program helps to
identify chronic violators and track ongoing investigation and corrections that were made.
23-24 Objectives
- Continue to update the online system for tracking illicit discharge investigations and use this
mechanism to identify chronic violators and track ongoing investigation and corrections
that were made.
- Continue to save all documentation related to IDDE investigations.
24

Construction Site Runoff Controls
All construction site runoff items are handled by the North Carolina Department of Environmental
Quality (NCDEQ). The City of Concord maintains a working relationship with State officials to easily
communicate and resolve construction site runoff issues. The City also created an advertisement for
the State's 1-800-STOPMUD hotline, which can be found on the City's stormwater webpage. City staff
are directed to report any concerns regarding construction site runoff directly to the NCDEQ and/or
contact the appropriate stormwater staff.
25

Post-Construction Site Runoff Control
Objectives for Post-Construction Site Runoff Controls
a. Implement and enforce a program to address stormwater runoff from new and
redevelopment projects, including public transportation maintained by the permittee,
that disturb greater than or equal to one acre, including projects less than one acre that
are part of a larger common plan of development or sale, which would discharge into
the small MS4. The program shall ensure that controls are in place that would prevent
or minimize water quality impacts. The program shall apply to private development
sites and sites developed by the permittee, including public transportation maintained
by the permittee.
b. Implement strategies which include a combination of structural and/or non- structural
best management practices (BMPs) appropriate for the community.
c. Enforce an ordinance to address post-construction runoff from new and
redevelopment projects.
d. Ensure adequate long-term operation and maintenance of BMPs through an inspection
and maintenance program.
BMPs for Post-Construction Site Runoff Controls
The permittee shall implement the following BMPs to meet the objectives of the Post-
Construction Stormwater management program. To the extent there is any conflict
between the permittee and post-construction ordinances adopted by the N.C. Division of
Water Quality, the post-construction ordinances shall apply with regard to permit
compliance.
BMP Measurable Goals
a. Adequate Maintain through ordinance, or other regulatory mechanism,
legal adequate legal authorities designed to meet the objectives of the
authorities Post-Construction Site Runoff Controls Stormwater Management
program.
The permittee shall have the authority to review designs and
proposals for new development and redevelopment to determine
whether adequate stormwater control measures will be installed,
implemented, and maintained.
The permittee shall have the authority to request information such as
stormwater plans, inspection reports, monitoring results, and other
information deemed necessary to evaluate compliance with the Post-
Construction Stormwater Management Program.
The permittee shall have the authority to enter private property for
the purpose of inspecting at reasonable times any facilities,
26

Post-Construction Site Runoff Control
equipment, practices, or operations related to stormwater discharges
to determine whether there is compliance the Post-Construction
Stormwater Management Program.
22-23 Accomplishments
- The primary regulatory mechanism for the City of Concord's stormwater management
program is Chapter 60 of the Concord Code of Ordinances (Stormwater Utility Control and
Management) (Appendix J). Specifically, Article IV and Article V describe requirements for
stormwater quality control and management, and any modification or addition to the MS4,
respectively. These articles provide the City with the legal authority to operate a compliant
Post-Construction Site Runoff Controls Management program. Part of this authority is the
ability to review designs and proposals for new development and redevelopment projects to
ensure proper management practices are used.
- Section 60-46 requires that property owners must be in compliance with the City's NPDES
Permit and that the city manager or his/her designee shall not approve any post-construction
stormwater management structures or practices that do not comply with permit
requirements.
- Section 60-48(a) grants authorized municipal staff the ability to enter private property for the
purposes of observation, inspection, sampling, monitoring, testing, surveying, and measuring
compliance.
- The City of Concord is currently able to request stormwater plans, inspection reports, and
other information deemed necessary to evaluate the efficacy of the SCM. The Stormwater
Division began working on formally adding this verbiage to Chapter 60 of the Code of
Ordinances.
23-24 Objectives
- Continue to maintain adequate legal authorities for the stormwater management program
BMP Measurable Goals
b. Strategies which include Stormwater Strategies which include Stormwater Control
Control Measures (SCMs) appropriate Measures (SCMs) appropriate for the MS4,
for the MS4 include, but are not limited to compliance
with 15A NCAC 02H Section .1000 effectively
meets the Post-construction Stormwater
Runoff control requirements.
27

Post-Construction Site Runoff Control
22-23 Accomplishments
The City of Concord requires that all projects that involve a structural stormwater SCM have
an easement and Operation and Maintenance Agreement filed with the city and recorded in
the Cabarrus County Register of Deeds office before a Certificate of Occupancy is granted. The
agreement binds the owner and any future owners. The agreement requires the owner to
maintain, repair and if necessary, reconstruct the structural SCM and shall state the terms,
conditions, and schedule of maintenance for the structural SCM. The easement grants the city
a right of entry in the event that the Stormwater Administrator has reason to believe that it has
become necessary to inspect, monitor, maintain, repair or reconstruct the structural SCM.
23-24 Objectives
- Continue to require that all projects that involve a stormwater SCM have an easement and
Operation and Maintenance Agreement filed with the city and recorded in the Cabarrus
County Register of Deeds office before Certificate of Occupancy is granted.
BMP Measurable Goals
c. Plan reviews The permittee shall conduct site plan reviews
of all new development and redeveloped sites
that disturb greater than or equal to one acre
(including sites that disturb less than one acre
that are part of a larger common plan of
development or sale). The site plan review
shall address how the project applicant meets
the performance standards and how the
project will ensure long-term maintenance
22-23 Accomplishments
- The Stormwater ordinance provides the mechanism for the City of Concord to review plans.
Currently, the Stormwater Division contracts the City's Engineering department to complete
all official plan reviews.
23-24 Objectives
- Continue to enforce the stormwater ordinance and complete site plan reviews.
28

Post-Construction Site Runoff Control
11.--r BMP Measurable Goals
d. Inventory of projects with post- The permittee shall maintain an inventory of
construction structural stormwater projects with post-construction structural
control measures stormwater control measures installed and
implemented at new development and
redeveloped sites, including both public and
private sector sites located within the
permittee's corporate limits that are covered by
its post-construction ordinance requirements.
22-23 Accomplishments
- Every SCM constructed within the City of Concord is required to have an easement and operation
and maintenance agreement written that describes the location of the structure, list the
owner, describes the structure proper, and describes the function and required maintenance.
The owner of the SCM is required to have the structure inspected by a Certified Professional
Engineer every year and provide the results of the inspection to the City of Concord
Stormwater Administrator.
- The City of Concord audits at least 25% of all SCM's within the City limits that have been
approved and certified. In FY23,47%of all SCMs were inspected.
23-24 Objectives
- Maintain and update the current inventory of projects with SCMs
- Audit at least 25% of all completed SCMs.
BMP Measurable Goals
e. Deed Restrictions and Protective The permittee provides mechanism such as
Covenants or Recorded recorded deed restrictions and protective
Operation and Maintenance covenants or recorded operation and maintenance
Agreements agreements that ensure development activities will
maintain the project consistent with approved
plans.
29

Post-Construction Site Runoff Control
22-23 Accomplishments
- The Operation and Maintenance Agreement is recorded with Cabarrus County Register of
Deeds.The City also maintains a hard copy of the agreement and electronic listing of each SCM
which included the location, owner and running list of inspection dates.
23-24 Objectives
- Continue to require a recorded Operation and Maintenance Agreement for SCMs.
BMP Measurable Goals
f. Provide a mechanism to require The permittee shall implement or require an
long-term operation and operation and maintenance plan for the long-term
maintenance of Stormwater operation of the SCMs required by the program. The
Control Measures (SCMs). operation and maintenance plan shall require the
owner of each SCM to perform and maintain a record
of annual inspections of each SCM. Annual inspection
of permitted structural SCMs shall be performed by a
qualified professional.
22-23 Accomplishments
- City of Concord ordinance requires that an annual inspection of permitted structural SCMs shall be
performed by a qualified Professional Engineer and a copy sent to the city.
23-24 Objectives
- Continue to require annual inspections of all SCM's operated in the city limits.
- Continue to complete internal inspections for 25% of all SCMs within city limits.
BMP Measurable Goals
g. Inspections To ensure that all stormwater control measures are
being maintained pursuant to its maintenance
agreement, the permittee shall conduct and
document inspections of each project site covered
under performance standards, at least one time
30

Post-Construction Site Runoff Control
during the permit term.
Before issuing a certificate of occupancy or temporary
certificate of occupancy, the permittee shall conduct
a post-construction inspection to verify that the
permittee's performance standards have been met or
a bond is in place to guarantee completion.
The permittee shall document and maintain records
of inspection findings and enforcement actions and
make them available for review by the permitting
authority.
22-23 Accomplishments
- To ensure compliance with maintenance agreements, the City performs annual inspections of
25% of all public and privately owned SCMs within the City's limits.
- Completed inspections on 47% of all SCMs.
23-24 Objectives
- Continue to annually complete internal inspections for at least 25% of all SCMs
within city limits.
BMP Measurable Goals
h. Educational materials and The permittee shall make available through paper or
training for developers electronic means, ordinances, post-construction
requirements, design standards checklist, and other
materials appropriate for developers. New materials
may be developed by the permittee, or the permittee
may use materials adopted from other programs and
adapted to the permittee's new development and
redevelopment program.
22-23 Accomplishments
Design requirements, technical standards, as-built information and checklists, SCM inspection
31

Post-Construction Site Runoff Control
forms, and other materials for developers and contractors are available in electronic format on
the City's stormwater webpage: https://concordnc.gov/Departments/Stormwater/Stormwater-
Control-Measures. The City's Stormwater Ordinance is available online through Municode
(https://library.municode.com/nc/concord/codes/code of ordinances?nodeld=PTIICOOR CH60
STUTCOMA). All other resources are available upon request (Appendix J).
23-24 Objectives
- Continue to maintain the website and provide additional documents to developers.
BMP Measurable Goals
i. Enforcement The permittee shall track all issuances of notices of
violation and enforcement actions. This mechanism
shall include the ability to identify chronic violators
for initiation of actions to reduce noncompliance.
22-23 Accomplishments
- Copies of all issued NOVs and enforcement actions are saved in a separate folder for each year.
Additionally, NOVs are tracked in the City's BMP Database using Microsoft Access.
23-24 Objectives
- Continue to track the issuance of notices of violation and enforcement actions.
32

Pollution Prevention and Good Housekeeping
Objectives for Pollution Prevention and Good Housekeeping for Municipal Operations.
a. Implement an operation and maintenance program that includes a training component
and has the ultimate goal of preventing or reducing pollutant runoff from municipal
operations.
b. Provide employee training to prevent and reduce stormwater pollution from activities
such as park and open space maintenance, fleet and building maintenance, new
construction and land disturbances, and stormwater system maintenance.
BMPs for the Pollution Prevention and Good Housekeeping for Municipal Operations.
The permittee shall implement the following BMPs to meet the objectives of the Pollution
Prevention and Good Housekeeping Program and shall notify the Division prior to
modification of any goals.
BMP Measurable Goals
a. Inventory of municipally owned The permittee shall maintain current inventory of
or operated facilities facilities and operations owned and operated by the
permittee with the potential for generating polluted
stormwater runoff.
22-23 Accomplishments
- The City created a system of inspecting and grading the site for exceptional cleanliness and if
improvements need to be made (Appendix H). This is a GIS-based inventory that is updated as
needed. Major Sites receive a Rain Drop Award for rating A (Appendix I).
23-24 Objectives
- Continue to monitor the facilities for cleanliness and improvements.
33

Pollution Prevention and Good Housekeeping
r BMP Measurable Goals
b. Operation and Maintenance The permittee shall maintain and implement,
(O&M) for municipally owned evaluate annually, and update as necessary an
or operated facilities. Operation and Maintenance (O&M) program for
municipally owned and operated facilities with the
potential for generating polluted stormwater runoff.
The O&M program shall specify the frequency of
inspections and routine maintenance requirements.
22-23 Accomplishments
- Stormwater staff completed a written O&M plan for municipally owned and operated facilities.
This plan details required maintenance for all facilities, inspection schedules, and
responsibilities of each City department. Currently, stormwater staff are communicating with
other departments to maintain their current operation and maintenance activities.
23-24 Objectives
- Finalized written O&M program for municipally owned and operated facilities
- Continue to maintain and inspect all municipal facilities with the potential for generating
polluted stormwater runoff, according to schedule
BMP Measurable Goals
c. Spill Response Procedures for The permittee shall have written spill response
municipally owned and procedures for municipal operations.
operated facilities
22-23 Accomplishment
- The City of Concord updated its written spill response procedures for all types of potential spills
related to municipal operations. The Stormwater Division also began updating the Spill
Prevention, Control, and Countermeasures (SPCC) Plan for the Alfred M. Brown Operations
Center.
23-24 Objectives
- Continue to review and educate on obtaining updates in the spill response procedures
annually.
34

Pollution Prevention and Good Housekeeping
- Ensure each facility has updated all materials in the spill kits onsite when needed.
F BMP Measurable Goals
d. Streets, road, and public The permittee shall evaluate existing and new BMPs
parking lot maintenance annually that reduce polluted stormwater runoff
from municipally-owned streets, roads, and public
parking lots within their corporate limits. The
permittee must evaluate the effectiveness of these
BMPs based on cost and the estimated quantity of
pollutants removed.
22-23 Accomplishments
- The City of Concord continues to reduce polluted stormwater runoff from streets, road, and
public parking lots within our corporate limits by street sweeping,regular yard waste collection,and
annual loose-leaf collection. During this fiscal year, the street sweeper operators covered
approximately 516 miles of curb and gutter. The department tracks the number of loads
collected and subsequently disposed of at our operations center by our street sweepers, but a
weight is not currently recorded. Street sweeping operations cost the City approximately
$27,516.98 over the last year, and this total includes the fuel and maintenance costs for both
street sweeper vehicles. Approximately 8,624 tons of yard waste and seasonal leaves were
collected throughout this fiscal year. Last fiscal year, the yard waste and leaf collection
programs combined cost the City a total of$2,846,865.
23-24 Objectives
- Maintain the street sweeping, yard waste, and loose-leaf collection programs.
- Continue to annually track and evaluate the effectiveness of each program based on cost and
estimated quantity of pollutants removed.
BMP Measurable Goals
e. Operation and Maintenance The permittee shall maintain and implement an O&M
(O&M) for municipally- owned program for the stormwater sewer system including
or maintained catch basins catch basins and conveyance systems that it owns and
and conveyance systems maintains.
35

Pollution Prevention and Good Housekeeping
22-23 Accomplishments
- The Stormwater Division completed a written document that details the proactive and reactive
O&M programs that are in place. Stormwater crews complete quarterly inspections of catch
basins and inlets, and simultaneously conduct maintenance activities, as needed. Additionally,
the City operates two full time street sweepers that follow mapped routes throughout the City.
The division also operates a Jet-Vac and camera truck, both of which are used when necessary.
The City's 24-hour customer care hotline and online reporting system are available for
customers to submit concerns involving catch basins and conveyances.
23-24 Obiectives
- Continue to inspect and maintain catch basins throughout the system
- Continue to perform street sweeping operations
- Finished written document for catch basins and conveyance system O&M
BMP Measurable Goals
f. Identify structural stormwater The permittee shall maintain a current inventory of
controls municipally-owned or operated structural stormwater
controls installed for compliance with the permittee's
post-construction ordinance.
22-23 Accomplishments
- The City of Concord maintained its inventory of municipally-owned and operated stormwater
control measures (SCM). Working drawings of each municipally-owned SCM as well as all
inspections are filed in the City's BMP Database.
23-24 Objectives
- Continue to update and maintain the database.
BMP Measurable Goals
g. (O&M) for municipally- owned The permittee shall maintain and implement an O&M
or maintained structural program for municipally-owned or maintained
stormwater controls structural stormwater controls installed for compliance
with the permittee's post-construction ordinance.
36

Pollution Prevention and Good Housekeeping
The O&M program shall specify the frequency of
inspections and routine maintenance requirements.
The permittee shall inspect and maintain municipally-
owned or maintained structural stormwater controls in
accordance with the schedule developed by permittee.
The permittee shall document inspections and
maintenance of all municipally-owned or maintained
structural stormwater controls.
22-23 Accomplishments
- Annual inspections conducted by a licensed PE are required for all municipally-owned and
maintained SCMs. Each municipal facility with an SCM on site is responsible for conducting
regular maintenance and inspections of their respective SCM.
23-24 Objectives
- Facilities will continue to maintain and inspect their SCMs regularly
- Continue to require annual inspections conducted by a licensed PE
BMP Measurable Goals
h. Pesticide, Herbicide and The permittee shall ensure municipal employees and
Fertilizer Application contractors are properly trained and all permits,
Management certifications, and other measures for applicators are
followed.
22-23 Accomplishments
- The City of Concord ensures that appropriate municipal employees and contractors are
properly trained on application of pesticide, herbicide, and fertilizer. There are currently 33
certified individuals employed by the City.
23-24 Objectives
- Departments will continue to ensure employees are trained and obtain the proper certification.
- The City will continue to assist employees in obtaining the proper training and certifications.
37

Pollution Prevention and Good Housekeeping
Measurable Goals
i. Staff training The permittee shall implement an employee
training program for employees involved in
implementing pollution prevention and good
housekeeping practices
22-23 Accomplishments
- Stormwater staff created a pollution prevention and good housekeeping training video for City
employees. As of June 30, 2023, 1000 employees from 26 different departments have viewed
this training video.
23-24 Objectives
- Continue to require new-hires and all municipal staff to annually watch the training video.
- Continue to track the number of employees trained.
BMP Measurable Goals
j. Prevent or Minimize The permittee shall describe measures that prevent
Contamination of Stormwater or minimize contamination of the stormwater runoff
Runoff from all areas used for from all areas used for vehicle and equipment
Vehicle and Equipment cleaning.
Cleaning
22-23 Accomplishments
- The City has a wash bay with an oil water separator where vehicles and equipment are cleaned.
An annual reminder that all vehicle washing is to occur at the wash bay is sent to all City staff.
Fire stations also have drains in their wash bays that are connected to the sanitary sewer.
23-24 Objectives
- Continue to require vehicles and equipment be washed at the City's wash bay.
- Send an annual reminder to all City departments about washing equipment and vehicles only at
the wash bay.
38

TOTAL MAXIMUM DAILY LOADS (TMDL's)
NO TOTAL MAXIMUM DAILY LOADS HAVE BEEN ESTABLISHED IN THE MS4
39

APPENDIX A
Social Media Posts
Q Q go .• o a �
•? l �,, City Concord
�� Published by Megan Kindley ReINorO •••
December).2022 0
During and after rainfall,leaves that have
^ ` ` gathered on streets and sidewalks begin to dog
2__{ :r storm drains When large amounts of leaves
• collect in storm drains,they can cause problems
KEEP LEAkyls likestreetflooding in negativelyimpac the
water quality of the streams and avers into whim
��yi they discharge,harming fish and wiltllife.
You can help by removing leaves that collect at
re storm drains near your home,and always
lember-only rain down the drain!
O!!T C Edit
�ir\ 02 1Q 2A
S O RM D RAl
n5 like Q Comment A Share
lh
Most relevant.
g .,i,. - ® vnyr Daman pk 9a
'v.:`c.' / — leaves
on Picking W the loose •••
ev leaves this tall,to
. - Lie Reply tae 35w
es
1 .44,11
dr ` Write a comment,.
�j . • - ,l i talc©e0 >
r
ri"4 OP High Performance Living _ •4•
A r rum I.
.�_,_ CityofConeord Promote •••
Q Home @Concord NCgov
•/Keep leaves and debris away from storm drains!Leaves can clog
Q Explore storm drains and cause street flooding.They can also negatively impact
the water quality of the streams and rivers into which they discharge and
Q Notifications harm fish and wildlife.Remember-only rain down the drain!
e Messages
Q Lists
•
fl
Bookmarks -c ' - l 4" 1f•
c°p Communities ni ar,y,; ",-, , — - -/- k-�' `
`X Verified i f .
S, Profile .
O More
DON'T RAKE LEAVES
IMIN. INTO THE STREET
3:59 PM-Nov 21,2022
40

APPENDIX A
f Q , . in o a
City of Concord Government •.•
-Published by Megan Kiridey Redford••
December_-:C?_2•0
CAN THE GREASE! As you
grese(FOG)sho-never end.
coking,ifs important to remember that fats,
oils,u grease your
holiday
should never be d ured
doom the drain!
When poured down the drain.FOGs can form
NO FATS,OILS,OR GREASE DOWN THE DRAIN OR DISPOSAL large conglomerations with other debris and
chemicals and stick to the walls of your pipes.
This buildup can clog your sewer and drainage
Pipes•resulting in messy and costly overflows.
Ala - ! _
LeEdarn more concordncgov/fog
11114/111.
i �.Aliiii
013 4Q 7gjLike Q Comment A Share
Most relevant.
itErk Mier
It can clog the Cities sewer pipes •••
tool!
Like Reply Hide ,
iirAlnlee Webber
People STILL have to be told this? •••
Like Reply Nide NN
_ Otwm
J: Pam Threadgll
Someone suggested freezing Oil ...
l.i
Write a comment...
,- City of Concord Promote
@ConcordNCgov
During last year's Litter Sweeps,#TeamConcorci collected 668 bags of
trash and recycling and covered 146.3 total miles!It's not too late to join
our efforts this year!Sign up to canvas#ConcordNC any time between
Jan.21 through Feb.4 and help us keep our city litter-free!
_ r_ ti�.
roucf ' `*- ' .
.• "11.kiit*k
2:29 PM•Jan 19,2023•678 Views
'Id View post analytics
2 Reposts 4 Likes
Q LZ d Q T
41

APPENDIX A
,I r 'cam concordncgov •••
^ REMEMBER concordncgov Did you know that Q pet waste left on the
W Home ' ground can be carried by+rain water into the storm drain and
into our streams,rivers,and lakes?
QSear( TO PICK UP f �°"� Pet waste contains bacteriathat is harmful to native aquatic
species and can also make
the 6 water unsafe for swimming and
• other recreational activities.Remember to always pickup after
OExplor your pet!
Reels
PET WASTE4.. , 26w
Pet waste is one of the many contributors of
Q Messa 1'
stormwater pollution that can degrade water quality. -
c
Notifi.-
LI) Create,
word WHY IS IT IMPORTANT TO PICK UP PET WASTE?
When pet waste enters our
M1 Pain carries pollutants through our waterways it decays in the water,
1. L storm drain system into local streams.
mix/ which impacts oxygen levels that
contaminating our waterways. can be harmful to wildlife.
Pet waste contains pathogenic bacteria View insights
Pet waste can make bodies of
o$ 111111
and parasites that can affect human water unsafe for swimming and
,'hee'a��ltth fishing Q Q A
es
6aek
rTo report a stormwater issue,contact us at 704-920 5555
•
f Q , 4 tst O 'rt"-'-
( . City of Concord Government .,,
Published by Megan Kindley Redford
April 23•Q
Did you know many soaps used to wash cars
contain ingredients known to pollute our
NOW?
system and can be harmful to aquatic
DID YO 1^I V O V V? life?If you're planning to wash your car soon,
follow these important steps to ensure you're
keeping soaps and pollutants out of our local
—44 AI waterways:
Car wash runoff i s a l buy or make sulfate free,biodegradable soap.
Wash your car on the lawn instead of on the
road or your driveway to prevent contaminates
stormwater pollutant from going onto a nearby storm drain.
A When possible,...See more
Edit
and can be harmful to 04
6 Like Q Comment p Share
aquatic life. Write a comment...
ooaeo s
42

APPENDIX A
City of Concord Promote •••
@ ConcordNCgov
#TearnConcord's gyo furry friends all agree its a gorgeous day to get
outside!
If you and your pets are out and about today-remember to pick up their
waste.Pet waste is one of the most common stormwater pollutants that
can degrade water quality.
.1^
1''^�I.
11,
Ij .011
•
r ••
2:34 PM•Mar 5,2023.708 Views
40• .�-_ concordncgov" nit
Original audio
concordncgov ta It's World Water Day,#ConcordNC!Juliann,
Concords Sustainability Coordinator and Drippy,Concord's
friendly water droplet,are here to tell you how you can be water
r 1' wise with daily actions to protect our freshwater resources.
Learn more about conserving our fresh water resources by
j ` i clicking the®in our bio!
•
x sip - View insights
- - — I.":_ [7 Liked by residentsofhistoricconcord and 39 others
43

APPENDIX A
City of Concord(1ConcordNCgov•May 20 Promote
Today is National River Cleanup Day and here in#Co-:- c we try to
keep our waterways clean.One way you can help is by joining our Adopt-
A-Stream or Clean-A-Creek programs.Find out more:concordnc.gov
/streams
It
W.141111111P ...I
w • Adopt
A
1:
Stream
in
i
a r
concordnc.gov F.. -
/Streams •t
lot;
•
Q .- = uld 547 ,ra
f In • h.--
• , aty of Concord Government
4 published by Juliann laRcs Chavez 0•
May 10 e
'� Ditl you know trot gca n clippingso r l o is the
street after mowing can pollute our local lakes,
` Atiot''.. streams,and creeks?When it rains,those grass
.�! clippings are washed into the stormtlrains that
KEEP GRASS �(�} lead directly into the closest waterway.Grass
clippings can increase nutrients in water that
cause algae blooms which can make the water
..— unhealthy for humans and wildlife.
CLIPPINGS 0 F F Y Remember,only rain down the stormdrainl
r r ...4. edit
THE STREETS , ice 7Q 3CJ
� 05 Like 0 comment A share
AND OUT OF , io. Most relevant.
/ ® Mhlwnnracolewlwmk
let's not forget about people on
motorcycles.Grass in the road is
1 i I extreme) dangerous to them_But it
S T 0 R M D R A I N S "•�� �ti.( 1/ `iA�� doesn't seem anyone cares
.. r•, about that.
like Reply Hide law 0a
4 1 Reply
• to Debra Jordan
" l Our esourty road
roads
dswith tre trashash
pickup also
leaves o Dads with trash I've
t or..wce Living numerous times and asked
them to send a supervisor down our
vWitte a comment...
0 0 200
44

APPENDIX A
r'—t. concordncgov •••
-,, concordncgov Pesticides and Herbicides can become stormwater
PESTICIDE' pollutants that are harmful for wildlife and people.UNC
Charlotte's Urban Institute says to try the'Bucket of Doom"
ge
IP
instead of harmful chemicals to keep pesky mosquitos at bay.
Q� Mmosquitomntrol Mstormwaterpollution
HERBICIDE & Chec it out r https//bit.ly/3ar85TF
13w
FERTILIZER SAFE `
Pesticides and Herbicides can become stormwater , ' 4.
pollutants that are dangerous for wildlife and humans
•f00 •�� ,
SAFER WAYS TO MANAGE PESTS AND WEEDS:
Invite a natural pest predator into oV Make your own remedy with non-toxic
(II your garden,such as ladybugs L ingredients
If you choose to use a chemical
Consider a non-phosphorus fertilizers treatment,follow directions and
option U�'use sparingly
Apply chemical treatments when cf Dispose of extra fertilizer.herbicides.
Xgi there is NOT a chance of rain W and pesticides properly View insights
`��` 0 Q V P
1.r ) To report a stormwater issue,contact us at 704-920-5555
Be the first to like this
MAY 24
f ct crk 0 la 0 ac ---
., City of Concord Govemment •••
Published by luliann raRoe Chavez•
HOW TO APPLY June 2'•0
Hey•ConcordNC!Did you know you can help us
spread 'only rain down the drain"message
STORM DRAIN MARKERS
and preventvent stormwater pollution?If you see
unmarked storm drains,give us a call,request
adhesive and the approved drain marker decals.
then apply them to storm drains in your
neighborhood.Its as easy as 1,2,31
Step 1:Obtain the Step 2:Follow the lines Step 3:Place the storm conmrdnc.gov/erammarkens
adhesive and storm drain marked on the back of drain marker directly Edit
markers from our the marker with the onto the surface and 04 1 p
stormwater department adhesive. press down.
to Like Q Comment t, Share
IDd
t'__- 2 ID
/t Write a comment...
•
•
CI 0© ©
\\ ,x
•
r7,°-'''' (;'':i.i)4 7)
High Performance ing
45

APPENDIX A
City of Concord Promote •••
@ConcordNCgov
Did you know rain barrels can protect local waterways? Rainwater
that is collected is water that would usually end up in the storm drain.
Stormwater collects pollution and that water is not treated before
entering a stream. Order your rain barrel here Concordnc.gov
/rainbarrels
WHYGETA
RAIN BARREL? . a
-. 6w
Water that is
collected means less ,
run-off. Less run-off
means less chance for •
pollution to enter our
waterways.
. r
Hirrh PurftwinitttalLitt su
10:36 AM • Jun 7, 2023 • 690 Views
46

APPENDIX A
concordncgov •••
•�„ concordncgov NConcordNC,help us prevent and spot
stormwater m pollution.Illicit discharge and illegal dumping are
: : : S t o r m w a t e r two issues that we see happening to our storm drains.If you see
anything that shouldn't be there-like paints,oils&grease,food
waste,or litter-let us know by calling S 704-920-5555.
Find out more here exconcordncgov/stormwater
Pollution 6w
„.
., ..,
. .•
_ ... . • ,.•.
i t . .
..
.., <,
.. .•
•
. . .
,. . .. .. ,. ...., ..):. ,. ..
...
View insights IEM
Help prevent and spot illegal dumping and 2r 0 Q Q
report issues immediately to 704-920-5555 „.y„n,.,,u,,,,,,,,re living
1 like
©
Q Q • Hi 0 16V
•
.� ; SEDIMENT T City of Concord Cwvemment
Vublished by Juliann LaRoe Chavez•
uh rv.0
la 17 a Did you know the number one polluter by
r CONTROL volume to our lakes and rivers ishenleft ?Soil
lir
y��`(� that has been disturbed either is your homes + th at a sbeen dstu site and then left without
11 a covering can eventually lead into our storm
drains and then into our lakes,rivers,and streams.
Sediment is the#1 contributor of If you see stormwater pollution you can report it
stormwater pollution that can by calling 704-920-5555.
degrade water quality. Edit
.. *lir—
- 0i tp
05 Like 0 Comment 4.Share
Write a comment...
WHY IS IT IMPORTANT TO CONTROL RUN-OFF?
1,..1J Rain carries sediment through our When sediment enters our
storm drain system into local waterways it settles in the water.
//////
////// streams.contaminating our which impacts oxygen levels that
waterways. can be harmful to wildlife.
Sediment accumulation in ditches. setConstruction site run-off can
streams,and lakes can increase the make bodies of water unsafe for
chance of frequent flooding . ..�- swimming and fishing
r )yam To report a stormwater issue,call 704-920-5555
47

APPENDIX B
City Circular Advertisements
Comm.'Cali Circular FALL 2 012
16 Items You should Never
Flush Down the Toilet
Sewer backups and overflows can cause health hazards,damage home
interiors,and harm our environment.Avoid costly repairs and save your
homes plumbing and sewer system by learning what not to flush.
Whether you are connected to the citys sewer system or have a
septic tank,as a general rule of thumb,flush only toilet paper and
human waste
1 tiBut what about"flushable"or"biodegradable"wipes?Many iten-
labeled as flushable or disposable can actually put your pipes and
sewer system at risk That's because these items do not degrade like
toilet paper.They can clog pipes,tangle pumps,and cause messy
sewer backups in your home or business,and even into our streets an
waterways.Sewer backups are not only gross,they can be hazardous t�d
your health and costly to clean up.
Below are 16 items you should NEVER flush down the toilet.
t 0 1. Wipes(cleaning,facial,baby,or personal care)
2 Paper Towels,Tissues,Napkins
3. Feminine products(pads,tampons,applicators)
4. Baby products(disposable diapers,wipes,nursing pads)
5. Hair
6. Dental floss
7 Cotton was/
8- Band-aidsballs/s and babndapadswrappersge
9. Condoms
10. Cigarette Butts
11. Cat Litter
12. Contact Lenses
13. Medications
0 14. Fats,Oils,and Grease from cooking
15. Automotive fluids(motor oils,transmission fluid,anti-freeze,etc
16. Paint(including nail polish and nail polisher remover)
The toilet in your home or business should never be a replacement tut
the garbage can.The drains that connect your home to the main sewer
line are only big enough to carry water,toilet paper,and human waste.
Sewer pipes are often no wider than 4 inches.
So protect your plumbing and sewer system,and help protect our
environment by following the guide above,And remember,when in
doubt,throw it out!1►
concordncgov 111
48

APPENDIX B
Cc,. dCrvClnvlar W,NTFR;'SPRING 2023
Ts.-.-
•
-1111
iI1i1111%V\
NO
DUMPING !
onl)' rain down the drain
Help prevent and spot illegal
dumping and report issues
immediately!
Keep out of storm drains and ditches:
Yard Waste
Pet Waste
Trash and Litter
:m Oils, Paints, and Grease
m Cleaners and Soaps
• Pool Water
• Construction Materials
• • •
WHAT GOES DOWN THE DRAIN?
only rain down the drain
If you suspect an illicit discharge
or stormwater pollution,
call our hotline at 704-920-5555.
col cordncgov i 9
49

APPENDIX C
Outreach Programs
Stormwater art contest at JN Fries . Yli
y
Middle School .t 1
0
jr�Y� HAM/MIx
1
1 1 -1
`i
Alt,�I ,,,i
w t,, , i 4 t=.
r r
1 ®1. x'
, ' 'A
ili
r1tL'
50

APPENDIX C
_q r
a
111 T
iiit' .i: ' lilt
y may mit-
, AO
I
+ I
ATTT _ i /
--,,,, i
a j ,�_
,fp..-. -- „, .. ..4.--- 3 ,41( \! I vI ':\ 71
... ,.. t , f _ , aft c
''� ir, ,i, ,
Grow Cabarrus Event
51

APPENDIX C
,..
,\1.... 000. _wOfriip*j:,,/ i , •
i — I •
. 44‘,1*\ ,.
„------"--
00",...:_li ilit' .4.t.
...,.... __,........lieri
t 1100-
it.. Iirril
I I
,....—
Akk
1! ,---
1,•
•1 „.. -„ISTIfieT c... -,-,
,r 'LI ,v—/, •
...... I --.!"a,
• . ,.
,
.; '`
--I '
.
.. ...,
--, d
- ' I ..-- t.'• . \ ...... , L,..
- ,......•I II , klut. \1
'.................,,............
4 ll P (
,,th -.,
,..e. • h ,... = ., 0.4.•., i
, _ A '
• 1 i,..
• ( j ,t.,::',". .."-•:'--\ la:.' '191Ir '''' '
..'- ..4141 ' ,f‘' '''-. --- ' -.' . ..- .. %VP- fdifi•C '
VA. ' - - • :-<••',i. "ON T
Iltit. i• \
,*: 0 -1
-- L-X•k,--"\
, ‘ mill T Imr. 4,4 - ' , ""„'"'_.. ,•=--N‘ . ,,,,,,
I .a- i ' 1.. ,it •.,
X A
(
;_ •
„,. 'P• .., -, 01111111.11 . ,
.
a— in .:.:, , -- .• I
/ 4 P'i • I
1 . _
a
. • ' .'-:7•, s_ ', •
/I
::
1 '
0L ,'
NI
t,„0,,0 1 _
,..
I ,,
, 116.11,
,-,
52

APPENDIX D
Example of Illicit Discharge Database
Create Illicit Discharge Event
Event Name Initial Description Suspected Source Date Reported Date NOV Issued "'
0
mm/dd/yyyy--:--d mm/dd/yyyy [] o, "e
s
ro
Na
Address X Coordinate Y Coordinate Radius Date Closed
m
mm/dd/yyyy [7 P
Concord ,,P
Owner Information s,
P.
0 S
C
Back Create
"s,
w e e, s
'm x
rc
o` f e
j P 0
0 b
Concord
a0
,, _ o)S
Load Selected Pont. 0
53

APPENDIX E
Stormwater Pollution Brochure (on Stormwater Web Page)
Stormwater is defined by the U.S. - Stormwater
Environmental Protection Agency as:
Rainwater and melted snow
Pollution
that runs off streets,lawns, ■ NO I„ ,,t„„,.,,,y
farms,and construction and High Performance Living --'S7'' -*E-f0F.--,®1.
industrial sites. '
Stormwater flows over impervious _
surfaces(those that do not allow water
to pass through),carrying pollution we — -
leave behind to our lakes,rivers, i�
creeks,streams,and ponds. TO REPORT POLLUTION, �I'IIIIII�11111111
i
�_ 'ItPLEASE CALL OUR �, _�
V .. .:`- 24 HOUR bid you know..
Along with the other common pollutants CUSTOMER CARE CENTER Our storm drains lead
described here,our streams can be directly into waters we use
polluted through:
704-920-5555 for swimming,fishing and
0 Illicit Discharges drinking?
>Any discharge to the storm
sewer system that is not
composed entirely stormwater City of Concord Learn how you can help
❖ Illicit Connections Stormwater Services Department keep our waterways clean!
>Any conveyance or connection 704-920-5360
to the storm sewer system www-concordnc-gov
without a permit
City of Concord
Brown Operations Center
❖ Illegal Dumping 635 Alfred Brown Jr Court SW Stormwater Services Department
>The act of intentionally Concord,NC 28025 704-920-5360
dumping waste into the storm y -concordnc
gov
sewer system
Ravi Sediment ,' .-- Pesticides,Herbicides,&
0 Clean up after your pet. Fertilizers
Palatal?,
is tee A7 water O Properly dispose of cooking oils,fats& Plants can onlyuse so much'Leftovers are earned
(141yr1tdfit m me country, - _i�'
Caused by erosion and construction activities which grease.They should NOT enter the away by stormwater.and often end up in bodies of
sanitary OR storm sewer systems., water.increasinglevels or nitrates and has alas
remove the plants that keep soil in place 0 Wash vehicles&machinery over the p
Effects E'fects
lawn or at a commercial carwashes.
-Clouds water,blocking sunlight needed oy plants -Upset natural nutriem balances
NOT over paved surfaces
&annals. -Increase algae growth insurface waters
-Increases water temperature 0 Use only enough fertilizer and leave -Decrease oxygen levels in water,often killing
-impairs feeding,vision,and breathing capabilities grass clippings to decompose aquatic plants and animals
of animals. naturally on the lawn_This keeps
-Falls to the bottom.upsetting the fragile habitat storm drains clear&will recycle
and fish spawning at ea and reducing channel flow fertilizer,keeping you Iron having to Machine/Vehicle
capacity re-apply so often. Fluids&Other
11111111 .— . • Chemicals
Oil&Grease Carcass use and disposal of chemicals is a danger
Generated from kitchens,machinery and vehicles 6 - '`
canned by stormwater Ater disposed of �,- -=y. lean,imrtper pl prbing.w shing cars overance
j" leaks,improper plumping,washing cars over
improperly
E'iects. paved areas,and improper use and disposal
-Block sunlight and decreases oxygen needed 't' Sweep excess fertilizer from paved Effects
surfaces.Washing with water increases -kill t reproductive
by underwater plants Si animals and/or disrupt bodily and
-Damage bottom habitat by clinging to dirt the chances of gulling it in the storm functions of plants and annals
particles and settling on the bottom. drain. -Coat gills and suffocate fish 6 other aquatic
-Can reduce storm drainage system capacity. 0 Recycle or properly Impose of chemicals animals
and automobile fluids!
Yard Waste Compost!Turn yard waste aryl kitchen
Eiders surface waters when _ scraps into a beneficial soil amendment. F et Waste
leaves and grass clippings 0 Give your lawn or garden just enough Conlans dangerous bacteria
make them way onto paved -
. water and/or In'-doll a rain barrel to and high levels of nitrates
surfaces
- create less runoff and conserve water and phosphates
Ef'ucls.
-carries applied fertilizers,herbicides,act 0 Make sure your dishwasher,washing .Increases
pesticides which'educe water quality. machine.sinks,and showers are piped to -Increases algae growth and decreases oxygen
g Y levels in aquatic habitats.harming plants aro
-Like other debris.blocks storm drains.grates. the sanitary sewer system.NO the annals
or otherwise clogs the storm drainage system storm sewer system! -increases baclena(E.cold levels in water.making
leading to reduced capacity,standing water,and 0 Perform a soil lest at your home to fishing and swimming dangers.,
flooding. determine how much and which type of
fertilizer is best for your lawn.
54

APPENDIX F
Illicit Discharge Related Code of Ordinances
Sec. 60-47. - Non-stormwater discharge controls.
(a) Illicit discharges. No person shall cause the commencement, conduct, or continuance of any
nonstormwater discharge to the stormwater conveyance system except as provided below.
(1) Nonstormwater discharges associated with the following activities are allowed:
a. Filter backwash and draining associated with raw water intake screening and filtering
devices;
b. Potable water line flushing and hydrostatic testing water associated with utility operations;
c. Flushing and cleaning of stormwater conveyances with unmodified potable water;
d. Uncontaminated pumped groundwater and other discharges from potable water sources
such as water line leaks, draining for pipes for repairs, and emptying of potable water storage
tanks;
e. Landscape irrigation and lawn watering water;
f. Diverted stream flows;
g. Uncontaminated rising groundwater;
h. Groundwater infiltration to the storm drain system;
i. Uncontaminated groundwater from foundation and footing drains;
j. Uncontaminated groundwater from crawl space pumps;
k. Residential or commercial air conditioning condensation;
I. Uncontaminated water from roof drains;
m. Wash water from the cleaning of the exterior of buildings, including gutters, provided that
the discharge does not pose an environmental or health threat;
n. Uncontaminated groundwater from springs;
o. Individual residential and occasional non-commercial car washing;
p. Water from riparian habitats and wetlands;
q. Discharges from the pumping or draining of natural watercourses or waterbodies;
r. Filter backwash and draining associated with swimming pools provided that water quality is
not significantly impacted;
s. Street wash water;
t. Flows from firefighting;
u. Discharges associated with emergency removal and treatment activities, for hazardous
materials, authorized by the federal, state, or local government on-scene coordinator; and
v. Other non-stormwater discharges for which a valid NPDES discharge permit, waiver, or
waste discharge order has been approved and issued by the State of North Carolina under the
authority of the Federal Environmental Protection Agency, provided that:
1.The discharger is in full compliance with all requirements of the permit,waiver, or
order and other applicable laws and regulations;
55

APPENDIX F
2. Written notification of such permitted discharge has been filed with the stormwater
administrator, in a form acceptable to the stormwater administrator; and
3. Discharges to the municipal separate storm sewer system have been authorized by
the stormwater administrator.
(2) Prohibited substances include, but are not limited to:
a. Oil and grease of petroleum or synthetic hydrocarbon origin;
b. Fats, oils, and grease of plant or animal origin;
c. Anti-freeze, parts cleaner, and other motor equipment fluids;
d. Chemicals, paints, pesticides, and other household hazardous wastes;
e.Animal waste, gray water and waste water from RV's and travel trailers;
f. Washdown water from concrete trucks, and floor mop water;
g. Garbage, litter, yard waste, and any other solid waste materials; and
h. Contaminated washdown or drainage from dumpster drains.
(3)With written concurrence of the North Carolina Department of Environment and Natural
Resources,the city may exempt in writing other non-stormwater discharges, which are not a source of
pollutants to the storm water conveyance system or waters of the state.
(b) Illicit connections. Note:This regulation first became effective on December 13, 2007.
(1)The construction, use, maintenance, or continued existence of illicit connections to the storm drain
system is prohibited. Prohibited connections include, but are not limited to:
a. Floor drains,
b. Wastewater from washing machines,
c. Wastewater from sanitary sewers,
d. Wash water from commercial vehicle washing or steam cleaning, and
e. Wastewater from septic systems.
(2)This prohibition expressly includes, without limitation, illicit connections made prior to the
adoption of this provision or any other ordinance prohibiting such connections, regardless of whether
the connection was permissible under law or practices applicable or prevailing at the time of
connection.The property owner or the person using said connection shall remove the connection
within one year following the effective date of this regulation; provided that the grace period shall not
apply to connections which may result in the discharge of hazardous materials or other discharges
which pose an immediate threat to health and safety, or are likely to result in immediate injury and
harm to real or personal property, natural resources, wildlife, or habitat.
(3) Where it is determined that said connection may result in the discharge of hazardous materials or
may pose an immediate threat to health and safety, or is likely to result in immediate injury and harm
to real or personal property, natural resources,wildlife, or habitat; or was made in violation of any
56

APPENDIX F
applicable regulation or ordinance, the city manager or his designee shall designate the time within
which the connection shall be removed. In setting the time limit for compliance,the city shall take into
consideration:
a.The quantity and complexity of the work;
b.The consequences of delay;
c.The potential harm to the environment,to the public health, and to public and private
property; and
d.The cost of remedying the damage.
(c) Waste disposal. No person shall throw, deposit, leave, maintain, keep, or permit to be thrown, deposited,
left, or maintained, in or upon any public or private property, driveway, parking area, street, alley, sidewalk,
component of the storm drain system, or waters of the state, any refuse, rubbish, garbage, litter, or other
discarded or abandoned objects, articles, and accumulations, so that the same may cause or contribute to
pollution. Wastes deposited in streets in proper waste receptacles for the purposes of collection are exempted
from this prohibition.
(d) Discharges in violation of industrial or construction activity NPDES stormwater discharge permit. Any person
subject to an industrial or construction activity NPDES stormwater discharge permit shall comply with all
provisions of such permit. Proof of compliance with said permit may be required in a form acceptable to the
city prior to or as a condition of a subdivision map, site plan, building permit, or development or improvement
plan; upon inspection of the facility; during any enforcement proceeding or action; or for any other reasonable
cause.
(e)Spills. Spills or leaks of polluting substances discharged to, or having the potential to be indirectly
transported to the stormwater conveyance system, shall be contained, controlled, collected, and removed
promptly.All affected areas shall be restored to their preexisting condition. Persons associated with the spill or
leak shall immediately notify the City of Concord Fire Chief or his designee of all spills or leaks of polluting
substances. Notification shall not relieve any person of any expenses related to the restoration, loss, damage,
or any other liability which may be incurred as a result of said spill or leak, nor shall such notification relieve
any person from other liability which may be imposed by state or other law.
(Ord. No. 07-108, § 1, 12-13-2007)
Sec. 60-48. - Enforcement of stormwater control and management.
(a)Authority to enter. Any authorized city personnel shall be permitted to enter upon public or private
property for the purposes of observation, inspection, sampling, monitoring, testing, surveying, and measuring
compliance. Should the owner or occupant of any property refuse to permit such reasonable access,the city
manager or his designee shall proceed to obtain an administrative search warrant pursuant to G.S. § 15-27.2 or
57

APPENDIX F
its successor. No person shall obstruct, hamper or interfere with any such representative while carrying out his
official duties.
(b) Civil penalties. Civil penalties may be assessed simultaneously for each kind of violation: discharge,
connection, improper BMP, maintenance or other violation.
(1) Illicit discharges. Any designer, engineer, contractor, agent, or any other person who allows, acts in
concert, participates, directs, or assists directly or indirectly in the creation of a violation of this
chapter shall be subject to civil penalties as follows:
a. For first time offenders, if the quantity of the discharge is equal to or less than five gallons
and consists of domestic or household products in quantities considered ordinary for
household purposes, said person shall be assessed a civil penalty not to exceed $100.00per
violation or per day for any continuing violation, and if the quantity of the discharge is greater
than five gallons or contains non-domestic substances, including but not limited to process
waste water, or if said person cannot provide clear and convincing evidence of the volume and
nature of the substance discharged, said person shall be assessed a civil penalty not to exceed
$1,000.00 per violation or per day for any continuing violation.
b. For repeat offenders, the amount of the penalty shall be at least double the amount
assessed for the previous penalty, not to exceed $10,000.00 per violation or per day for any
continuing violation.
c. In determining the amount of the penalty,the city manager or his designee shall consider:
1.The degree and extent of harm to the environment,the public health, and public and
private property;
2.The cost of remedying the damage;
3.The duration of the violation;
4.Whether the violation was willful;
5.The prior record of the person responsible for the violation in complying or failing to
comply with this chapter;
6.The costs of enforcement to the public; and
7.The amount of money saved by the violator through his, her, or its noncompliance.
(2) Illicit connections. Any person found with an illicit connection in violation of this chapter and any
designer, engineer, contractor, agent, or any other person who allows, acts in concert, participates,
directs, or assists directly or indirectly in the establishment of an illicit connection in violation of this
chapter, shall be subject to civil penalties as follows:
a. First time offenders shall be subject to a civil penalty not to exceed $500.00 per day of
continuing violation.
b. Repeat offenders shall be subject to a civil penalty not to exceed $1,000.00 per day of
continuing violation.
c. In determining the amount of the penalty,the city manager or his designee shall consider:
1.The degree and extent of harm to the environment,the public health, and public and
private property;
58

APPENDIX F
2.The cost of remedying the damage;
3.The duration of the violation;
4.Whether the violation was willful;
5.The prior record of the person responsible for the violation in complying or failing to
comply with this chapter;
6.The costs of enforcement to the public; and
7.The amount of money saved by the violator through his, her, or its noncompliance.
d. Procedures for assessing penalties pursuant to illicit connections. Said penalties shall be
assessed by the city manager or his designee. No penalty shall be assessed until the person
alleged to be in violation is served written notice of the violation by registered mail, certified
mail-return receipt requested, or personal service. Refusal to accept the notice shall not
relieve the violator of the obligation to pay the penalty.The notice shall describe the violation
with particularity and specify the measures needed to come into compliance.The notice shall
designate the time within which such measures must be completed. In setting the time limit
for compliance,the city shall take into consideration:
1.The quantity and complexity of the work;
2.The consequences of delay;
3.The potential harm to the environment, the public health, and public and private
property; and
4.The cost of remedying the damage.
The notice shall warn that failure to correct the violation within the specified time
period will result in the assessment of a civil penalty and/or other enforcement action.
If after the allotted time period has expired, and the violation has not been corrected,
the penalty shall be assessed from the date of receipt of notice of violation and each
day of continuing violation thereafter shall constitute a separate violation under this
section.
(Ord. No. 07-108, § 1, 12-13-2007)
59

APPENDIX G
Illicit Discharges, Illicit Connections,and Illegal Dumping Brochure
The City of Concord is anI 4... Illicit Discharges,
V6hat Daes That Alvan?
Illicit Connections,
nonrn c:lnoLINn
stands for Municipal Separate High Performance Living & Illegal Dumping
Storm Sewer System The EPA defines
an MS4 as:
a conveyance or system of
conveyances that is: Mere do
El
✓ owned by a state,city,town, TO REPORT AN ILLICIT they
village,or other public entity that DISCHARGE,
discharges to waters of the U.S., come
✓ designed or used to collect or from?
convey stormwater(e.g.,storm
PLEASE CALL OUR
drains,pipes,ditches),
✓ not a combined sewer,and 24 HOUR
✓ not part of a sewage treatment
plant,or publicly owned treatment
works(PO1Vtt. CUSTOMER CARE CENTER What do they
•
As an MS4,the City of Concord is .:
look like?
required to follow certain rules to help 704-920-5555
identify,remediate,and prevent '.
stormwater pollution.
City of Concord _. _
Stormwater Services Department `^�
NO DUMPING! 704-920-5360 'iv'.'t
irlliF www.concordnc.gov AF`C
Brown Operations Center
Alfr Bown Jr CourtDRAINS TO CREEK 635 Concord.NC 28025 SW _ AteO ` -
And how can you stop them?
WhatA/'E They? What to Look for... Sources of
Illicit Discharges I
❑ Suds in wat
• ❑ Odors or Look out for the following common •
IIllicit Discharge: discolorati sources of illicit discharges: I
Any discharge to an ❑ Appearance
MS4 that is not of runoff flow - Sanitary
composed entirely
of stormwater when it is dry wastewater
and not raining - Effluent from
❑ Broken sanitary sewer septic tanks -'7.
Illicit Connection: or storm sewer pipes - Car wash -- f _-
Any unapproved drain or conveyance y wastewater -'.��-
which allows a non-stormwater *aS' ,;- -" - Improper oil disposal
discharge to flow into the storm drainage w - Radiator flushing disposal I
system .,.• ,. - Laundry wastewater
.y tJi Fel r -- - Spills from roadway accidents
I ❑ Intentional dumping of - Improper disposal of auto and
household toxics
waste(paint,oils,pet - Cracked sanitary sewer pipes
waste,etc.)directly into - Laundry and dishwashing
Ithe storm drain wastewater
❑ Excess sediment or yard not connected to '
waste in and around the the sanitary I
Illegal Dumping: storm drain sewer system
The intentional Chemical or oil
dumping of any I spills
unauthorized E 'µ .,„- . -Yard waste I
il
substance or item into
the storm drainage - (grass,clippings, •
..e.'-'=- ---
system - leaves,etc.)
60

APPENDIX H
Example of Good Housekeeping Scorecard
SCORE CARD
zoza
Uapar.maMtud,r .i
Inop.c.m- .I ,.
D.A.of yaw Inwac ron. - /j
Stormwater Pollution Prevention Measures Ma,
,.1 I1' Iran,•.yrin.ywr..-
-r^y arch IS OOflin:.-.
1.Lhn.uul.dr.ttr.eh.,Aranr.un a lum..!,t.np.Rru..0 lc.!ways Wr -
r At.U.lei*,and uud.l,lava.!!.
. A..dram any roam c!rmud..lury....n16,halo..allotdec'.nMr
General Site Conditions othrr.dog y.n r wrdrm,nrud.u..d .=tor*vonunsarc
!fit LUifl to Irli q:.
il
_ 1.Lhm p111m...0,D,surd pursed rulr.nw.uuwnvnl nuulir.dartilr,,- r. . - ' •
".w n rrma u.w l 6
Pr re Ore Wadedand unbadnit nda.Joan _].Gr tr.Y.c armA•
-,.U.car.*baud,rave or Iur.,ar.lodrtt and delJ..'rm.ur dated..Wmrad.add.r.
•r.14116,tanlar.ra and ppd.y.aWtwd fawn root.dams,and d,Wnu.rdr r
A..Um..vndr.tun:damn,yrwwd rand fern rear rzumJe.d.ear and uat6,huh-.�d ad.....-
TasksandContainers till .1,uaw.cwr U.*tur,dmnwr.r.
r.1.W11d.on guard.wrdd..r.yruyrh.turd arrd at.wn.
a I,mu.Arad tram.Mrr,a u.vrllw
Oil Water Separator . r dm focally ayyeuyera:.�.ra..atuul Ur puPeu .0 Lbw UW]
.Al darn,f.,r hum old..ctw
Outfalls rw.th,uudrlsInv.nr.wtt and ywfw nrnrarwnacr..nwdvd
.Ur cadall.ruin-r:tundt cr•
•r bard w..t.tun.arocrr nI.uud.r:0dt.:r ra Est..R are.ran.la Luuan Al tulle.,and arr.,rt..lour.
Solid Waste „,,r,entr,l.,,,l._..n:rm...tatn,aWurnaWna6,Maurdcv.maWnab,Wilt lm_d.andan.luaA.
Base Score ico A.
61

APPENDIX H
Major Housekeeping Scoring Results
Facility ELL 2023
Score
Bro,;,r-I Cper=.tions Center
Airport 100
Hillgrcve WTP 100
Coddle Creek WTP 96
City Electric building 96
Fire Station 9 99
Grade Points
A 90-100
B 80-89 [
C 70-79
D 60-69
F <60
Minor Housekeeping Scoring results
Parks and Rec Sites
STORMWATER SITE INSPECTION FORM-Parks &Rec. Sites
Inspected By.I H.FREEMAN I
J.W. David W. Logan
(Mickey) Hartsell Phillips Marvin Concord Muiltiple Logan
Beverly Hills McGee Recreation Les Meyers Activity Caldwell Parks& WW Flowe Academy Purpose Family
Parks and Ree Sites Bark Park Park Dorton Park Gibson Field Park Center Park Center Park Reccreation Park Rec Center Center Medicine Webb Field
•
8955 Weddington 5790 Poplar 265 219 Coroan 60 Hartsell 338 946 Burrage 362 Georgia 183 Academy 99 Central 147 Academy 184 Booker 298 Lincoln 165 Academy
Address Rd 631 Miramar St Tent Rd Mise R eimer Ave SE School Rd �An ale Rd St Ave Heights Dr Ave St NW Sr Ave
Date of inspection: Year: 2022 7/21/22 I 7/21/22 7/21/22 9/1/22 7/21/22 I 9/1/22 7/21/22 11/3/22 9/1/22 7/21/22 11/3/22 I 7/21/22 11/3/22 111/3/22 7/21/22
A.Stormwater System(na,1,2,3,4,or 5)
1 Structural condition of catch basins,culverts&other drainage features 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5
2 Trash,litter.leaves.debris.&clogs in storm drainage system
B.Waste Management(na,1,2,3,4,or 5)
1 Litter,trash and other waste materials throughout the site
2 Dumpster lids are closed and drain plugs are in place.not overflowing 5 5 4 5 5 5 5 5 5 5 5 4 5 5 5
3 Condition of pet waste receptacles
C.Erosion and Landscaping(na,1,2,3,4,or 5)
1 Condition of landscaping material.stabilization and erosion 2 5 5 5 2 5 2 5 5 5 4 3 5 5 5
2 E:xcessive use of herbicides
D.Pavement and Hardscapes(na,t,2,3,4,or 5)
1 Pavement condition-deteriorating and contributing to fines
2 Accumulation of sediment in lot 5 5 5 5 5 5 5 5 5 5 5 5 5 5 2
3 Gravel condition
E.Storage/spills of liquids&materials outside(na,1,2,3,4,or 5)
1 Any evidence of spills,drips,leaks,or Illicit discharges.
2 Is anything being washed down outside(mops,vehicles,etc.) I S 5 5 5 5 5 5 5 5 5 5 5 5 5 5
3 Storage area is secured to prevent unauthorized enrances _
4.4 5 4.8 5 4.4 5 4.4 5 5 5 4.8 4.4 5 5 4.4
Priority Good Excellent Good Excellent Good Excellent Good Excellent Excellent Excellent Good Good Excellent Excellent Good
Minor Facility Rating
1 Poor a
2 Needs Improvement
3 Satisfactory
4 Good
5 Excellent
62

APPENDIX H
Water Tanks and Water Pump Stations
STORMWATER SITE INSPECTION FORM- Water Tanks and Water Pump Stations
PsF.,,,,i.3,. H.FREEMAN
Mount Rock Hill Lake
Rockhill Pleasant Hwy 73 Corban Hwy 601 Rocky River Church Concord Lake Fisher
Downtown Hwy 29 Hwy 73 Midland Church Speedway Tood Newell Water Pump Water Pump Water Pump Water Pump Water Pump Pump Pump Pump
Water Tanks Water Tank Water Tank Water Tank Water Tank Water Tank Water Tank Water Tank Station Station Station Station _ Station Station Station Station
29 Cabarrus 283 Concord 395 5007 Concord 25 N Main 497 NC Hwy 380 Corban 8820 US Hwy 7038 Rocky 3645 Rock Hill 2622 Captains 5098 Lake
Address Ave Pkwy 3591 NC-73 175 NC-24 StagRcdoach Pkwy 540 Newell St Street 73 E Ave SW 601 S River Road Church Road Watch Road Fisher Road
Date of inspection: Year: 2023 1/19/23 1/23/23 1/30/23 1/27/23 3/8/23 1/23/23 2/15/23 5/18/23 5/18/23 5/18/23 5/18/23 5/18/23 5/18/23 5/18/23 5/18/23
A.Stormwater System(na,1,2,3,4.
1 Structural condition of catch basins,culverts&other drainage features F 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5
2 Trash,litter,leaves.debris.&clogs in storm drainage system
B.Waste Management(na,1,2,3,4,or 5)
1 'Litter.trash and other waste materials throughout the site r 5 I 5 I 5 I 5 I 5 I 5 5 I 5 I 5 I 5 I 5 I 5 I 5 I 5 I 5
C.Erosion and Landscaping(na,1,2,3,4,or 5)
•
1 Condition of landscaping material.stabilization and erosion
2 Excessive use of herbicides 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5
D.Pavement and Hardscapes(na,1,2,3,4,or 5)
1 Pavement condition-deteriorating and contriouting to fines
2 Accumulation of sediment in lot 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5
3 Gravel condition
E.Storage/spills of liquids&materials outside(na,1,2,3,4,or 5)
1 Any evidence of spills.dnps,leaks,or illicit discharges. 5 5 _ 5 _ 5 _ 5 5 5 5 5 5 5 5 5 5 5
5 5 5 5 5 5 5 5 5 5 5 _ 5 5 5 5
Priority Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent
•
1 Poor
2 Needs Improvement
3 Satisfactory
4 Good
5 Excellent
63

APPENDIX H
SS Pumps Stations
STORMWATER SITE INSPECTION FORM-Pump Stations
H.FREEMAN
.,.,_.._- 1,,„,___ - ' -- Union
I
The Mills Cabarrus Ruben Cemetery
Bethel at Rocky Racoon Zachary Pleasant Nay Executive Ayers Crossbow Roberta Mistletoe Laurel Province Linker Shelton Popular Road
Midland School Cedarville Mills#17 River Hollow Old Farm Farms Oaks Place Park Commons Circle Woods Ridge Westgate Park Greene Road Hudspeth Hudspeth Road Point#2 Sewer Rock Hill
Pump Pump Pump Pump Pump Pump Pump Pump Pump Pump Pump Pump Pump Pump Pump Pump Pump Pump Pump #1 Pump #2 Pump Pump Pump Pump Pump
Pump Stations Station Station Station Station Station Station Station Station Station Station Station Station Station Station Station Station Station Station Station Station Station Station Station Station Station
2621 10353 23CUDra.* 191601d 1079 2480 '0' 1208 3227 1G06 1698 David 2594 575 A.:en 7020 6415 5-cclar
11803 US 6498 Lon 3547 NC 618 Kay Exec.tve 270 Morrow Mistletoe 112?S•s,::• 270 Union 3645 Rock
HWY 6015 Midland Sparkle mill Lane Church Road HWY 49N Farm Road Crestmont Pleasant Place SE Park Drive Court NE crossbow
Lane S ge Ridge Place fudge Place Sunherry Wilburn �nker ACad Hudspeth Hudspeth RwC N.,., _-•1- Cemetery Rd Hill Church
Address Road Creek Drive SW SE Orin Hill Drive SE NE Ode Lane SW NW, NW' Lane NW Drive NW' NW Road Road _ SW Road
Date of inspection: Near: 2023 12723 •12723 127231 12723 5/1223 1/30/23 1)3023 1/30/23 113023 2/15/23 4/10/23 4/10/23 4/5/23 4/5/23 5/2/23 15/1223 1/27/23 4)523 ' 3/923 4/20/23 5/12/23 4/523 3/9/23 4/523 420/23 1
1t Stormwater System Oa,1,2,3,4,or5) _ _ _ _ _ T
1 Structure condition of catch basins.wlverts&otne•7-e-e:e`ee_•e;
2 T•asn'rtr.'eaves.debris.&clogs n storm drainage system 5 5 5 5 5 5 5 5 5 _ 5 5 5 5 5 5 5 5 5 5 4 5 5
B.Waste Management(na,1,2,3,4,Of S)
1 ILter:rasharc other waste rcate-as:h•oughou:the see 15 1 5 1 5 I 5 I 5 I 5 1 5 I 5 I 5 I 5 I 15 I 5 —F 5 I 5 I 5 I 5 I 5 I 5 I 5 I SJS 15 I 5 T 5
C.Erosion and Landscaping(na,1,2,3,4,or 5)
:c'c':c-c"a^:scac^g me:e-a s._. :utcn and erosion
5 5 5 5 5 5 5 5 5 5 _ 5 5 5 5 5 5 5 5 5 5 5 3 5 5
•
D.Pavement and Hardscapes(na,1,2,3,4,or 5)
1 Pavement co•:: -:etr cra:irg arc contrb4tng to fines
•
2 Accumulabc-o'se:-e- -cc 5 5 5 5 5 5 5 5 5 5 _ 5 5 t 5 5 5 5 5 5 = _ _ _
3 Gravel conc ltic•
E Storage/spills of liquids 4 materials outside(na,1,2,3.4,or 5)
1 Any evdence of soils.drps,leaks or elicit oschargea 5 5 5 5 5 5 _ 5 5 5 _ 5 _ :
5 5 _ 5 .. 5 5 _ _ 5 _ _ _ _ 5 5 5 - _ 4. _
Priority Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Good Excellent Excellent
1 �
2
•
Neecs Improvement
3 2aca'aotorj
4 Gooc
5
64

APPENDIX H
Electric Sub Stations
STORMWATER SITE INSPECTION FORM - Electric Sub Stations
Inspected By H.FREEMAN
Electric Electric Electric
Electric Sub Stations Substation Suostation Substator
1155 Warren
Address 3595 NO-73 1920 Heolar Coleman
Date of inspection: Year: 12023 1/30/23 1'30!23 2115123
A_Stormwater System(na,1,2,3,4,or 5)
1 Structural condition of catch basins,culverts&other drainage feat4res
Tras^ ':ter eaves,debris. &clogs n storm drainage system G
a Waste Management(na,1,2,3,4,or 5)
_rer.:rash arc other waste mate-a s throughout the site
C.Erosion and Landscaping (na,1,2,3,4,or 5)
1 Condition of landscaping mate-ia,staci cation and e•osion
2 Excessive use o`herbicices
D.Pavement and Hardscapes(na,1,2,3,1,or 5)
1 Pavement cord ton-.deter orating arc sort-tutrg to'res
2 Accumulation of sedimert in c:
2 Gravel conciticn
E. Storageisp51s of liquids&materials outside(na,1,2,3,4,or 5)
1 Any ev der de o'ap Is dr os leaks. or Ilicit C scharges. c 5
Priority Excellent Excellent Excellent
Minor Facility Rating scale:
•
1 Poor
2 Neecs Improvement
3 Satis`actorf
4 Good
5 Excel ert
65

APPENDIX H
Misc Facilities
STORMWATER SITE INSPECTION FORM- Miscellaneous Facilities
Inspected By H.FREEMAN
Lake Clearwater Concord Municipal Housing Rider West Transportation
Fisher Art Center Housing Parking Concord Maintenance Transit Oakwood Concord Police Management Solid Waste
Misc Facilities Reservoir 8 Studios Department Deck City Hall building Center Cemetery Cemetery Department Center Dump Site
SO SC Lake 223 Crowe I __ -a d 28 Caba•rus 35 Cacam.s 45 Transt 471 Church 331 41 Caoarn.s 880 Warer C Alfred Brown Jr
Address F_her Rd D _- _ - r Ave Ave 255 Salem St :Court NW St Fleetwood Avenue Coleman Blvd Ct
Ave
Date of inspection: Year: 2023 5/5/23 3/8/23 5 5i23 1/19/23 1/19/23 5/5/23 4110/23 2115/23 3/8/23 1,19/23 2)21/23 11923
A.Stormwater System(na,1,2,3,4,or 5)
I St-,ictu'a condition of catch basins.c.ilverts&otne'drainage features _ _ 4 _
5 - - 4
2 Trash i:ter leaves.oebiis.&clogs n storm drainage system
B.Waste Management(na,1,2,3,4,or 5)
I L::er.:rash sic other waste rnatena s throughout the site _ _ _ _ _ _ -
2 Dumpster lids a-e closed arc cram plugs are in place,rot overlowirg
C.Erosion and Landscaping (na,1,2,3,4.or 5)
1 Conciticn cf lardscaoirg mate•a.vac on and erosion _ _ _ _ _ _
2 E oessi ve use c'nert.ccea
D.Pavement and Hardscapes(na,1,2,3,4,or 5)
1 Pavement cord t or-deter orating anc contributing to fines
2 Accumulation of sediment in lot = _ _ _ _ _ _
3 Gravel condition
E.Storage/spits of squids&materials outside(n;1,2,3,4,or 5)
1 Any evdence o'sp Its.drps.leaks.or (licit mscharges.
2 Is anytnirg being washec down outside(moos,vehicles,etc.i _ _ - 4 5 5 _ - - _ 4 5
3 Storage area s secured to prevent unauthorized entrances.
5 5 - 5 5 c, 4 3 5 4.3 2.3
Priority Excellent Excellent Excellent Good Excellent Excellent Excellent Excellent Good Excellent Good needs improvement
66

APPENDIX H
Fire Stations
STORMWATER SITE INSPECTION FORM- Fire Stations
Inspected By H.FREEMAN
Fire Station Fire Station Fire Station Fire Station Fire Station Fire Station Fire Station Fire Station Fire Station Fire Station
Fire Stations 1 2 3 4 5 7 8 10 11 12
8955
31 Church 42 Pa'aside 100 Warren1185 Fire 170 Pitts c5C� 1485 Olc 8880 Poplar 3300 Robera
Address St D• Blvd Station Dr School Rd D, Charlotte Rd lent Re Rd Rc
Date of inspection: Year: 2023 2/15/23 2/16/23 5/5/23 1/30123 4/5/23 415/23 5/5/23 3/9/23 4/20/23 4+5/23
I _ ✓a condition of catch basins,ailverts&other d-airage features —
_ _
T-as^ i:._ ea'.e_ c=_brs.&clogs�n storm drainage system 5 5 _ .. 5 _ 5 _
B.Waste Management(na,1,2,3,4,or 5)
1 Ltter,trash anc other waste matena s throughout the site _ - - _ _ _
ster lid _ - - - - -
2 Dcm5 -
F 5 3'E C!CSEd arc C'a in plugs a'E in CI3CE.rot D'✓Ef'�C•a'Ir
C.Erosion and Landscaping (na,1,2,3,4,or 5)
1 Concition of landscaping mate ia.,stabi,ization and e-Dsi Dr
5
2 Excessive use o'herbicides - - -
D.Pavement and Hardscapes(na,1,2,3,4,or 5)
=a.=-e .__ _.or-deterora:irg arc cortnt_org to`res
---_ __._ - sediment in _ f _ - _ _ = 5
E.Storage.'spills of liquids&materials outside(na,1,2,3.4,or 5)
1 Any evdence o`soils.dr ps.leaks.or illicit Discharges.
2 Is anytnirg being washer down outside(mops,vehicles.etc. _ _ - - _ 5
2 Storage area s secured to p•event unauthorized ertrances.
Priority Goca Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excel ent Excellent
Minor Faclity Rating scale:
•
1 Poor
2 Neecs Improvement
3 Satis`actory
4 Good
5 Excellent
67

APPENDIX
Good Housekeeping Raindrop Award
Fes ioosint. A.on tlic C.r,of Concord's S:ossr..ztas 7allotoan F„es_.,on Ss=.r_ud
'�cL 1 RQP AW
Awl s Appte:616m to
City of Concord Airport facility
�::rg to ire our torte .u.i.'as c:eao as the ra:ia:mps that ia6`an our site tar the p oe aF
p.,-ceeu-trrig jocal watergvahtr.
Certificate of Achieverne
Sion&n.n si.ar,Cde= f talcI
2023
- - -� .uu/UuIuB•
68

APPENDIX J
ARTICLE IV. STORM WATER QUALITY CONTROL AND MANAGEMENT
Sec. 60-46. Duty of owner to comply with National Pollution Discharge Elimination (NPDES) Permit,
Phase 2 and utility compliance.
(a) The city manager or his designee shall not be authorized to approve any development not in compliance with:
(1) The NPDES Phase 2 Permit granted to the city by the State of North Carolina;or
(2) The applicable sections of the North Carolina Administrative Code;or
(3) The zoning and development ordinances of the city.
(b) The city manager or his designee shall not be authorized to approve any connection to city drainage facilities unless
he is of the opinion that the size,shape,and location of the newly installed drainage facilities are adequate for
handling the anticipated amount of water.
(c) It shall be the responsibility of the property owner of any parcel of land when making any improvements or changes
affecting the land,which alter the existing flow pattern of runoff(storm)water,to install appropriate facilities
according to the provisions of subsection (a) immediately above for carrying the runoff(storm)water into a properly
approved conveyance,engineered stormwater control structure or via a best management practice approved by the
city. No zoning compliance permit shall be issued for any property within the jurisdiction of the city until the
conditions of this section are met.
(d) It shall be illegal for any utility company to allow electricity or public water to be connected to any facility on any
land that has not complied with the provisions of this section.
(e) Any stormwater maintenance agreement shall be approved and accepted by the city council before recordation at
the Cabarrus County register of deeds.
(Ord. No.07-108, § 1, 12-13-2007;Ord. No. 11-14, § 1, 3-10-2011)
Sec. 60-47. Non-stormwater discharge controls.
(a) Illicit discharges. No person shall cause the commencement,conduct,or continuance of any nonstormwater
discharge to the stormwater conveyance system except as provided below.
(1) Nonstormwater discharges associated with the following activities are allowed:
a. Filter backwash and draining associated with raw water intake screening and filtering devices;
b. Potable water line flushing and hydrostatic testing water associated with utility operations;
c. Flushing and cleaning of stormwater conveyances with unmodified potable water;
d. Uncontaminated pumped groundwater and other discharges from potable water sources such as water
line leaks,draining for pipes for repairs,and emptying of potable water storage tanks;
e. Landscape irrigation and lawn watering water;
f. Diverted stream flows;
g. Uncontaminated rising groundwater;
h. Groundwater infiltration to the storm drain system;
i. Uncontaminated groundwater from foundation and footing drains;
j. Uncontaminated groundwater from crawl space pumps;
69

APPENDIX J
k. Residential or commercial air conditioning condensation;
I. Uncontaminated water from roof drains;
m. Wash water from the cleaning of the exterior of buildings, including gutters, provided that the discharge
does not pose an environmental or health threat;
n. Uncontaminated groundwater from springs;
o. Individual residential and occasional non-commercial car washing;
p. Water from riparian habitats and wetlands;
q. Discharges from the pumping or draining of natural watercourses or waterbodies;
r. Filter backwash and draining associated with swimming pools provided that water quality is not
significantly impacted:;
s. Street wash water;
t. Flows from fire fighting;
u. Discharges associated with emergency removal and treatment activities,for hazardous materials,
authorized by the federal,state, or local government on-scene coordinator;and
v. Other non-stormwater discharges for which a valid NPDES discharge permit,waiver,or waste discharge
order has been approved and issued by the State of North Carolina under the authority of the Federal
Environmental Protection Agency, provided that:
1. The discharger is in full compliance with all requirements of the permit,waiver,or order and other
applicable laws and regulations;
2. Written notification of such permitted discharge has been filed with the stormwater
administrator, in a form acceptable to the stormwater administrator; and
3. Discharges to the municipal separate storm sewer system have been authorized by the
stormwater administrator.
(2) Prohibited substances include, but are not limited to:
a. Oil and grease of petroleum or synthetic hydrocarbon origin;
b. Fats, oils,and grease of plant or animal origin;
c. Anti-freeze, parts cleaner, and other motor equipment fluids;
d. Chemicals, paints, pesticides,and other household hazardous wastes;
e. Animal waste,gray water and waste water from RV's and travel trailers;
f. Washdown water from concrete trucks,and floor mop water;,
g. Garbage, litter,yard waste, and any other solid waste materials; and
h. Contaminated washdown or drainage from dumpster drains.
(3) With written concurrence of the North Carolina Department of Environmental Quality,the city may exempt in
writing other non-stormwater discharges,which are not a source of pollutants to the storm water conveyance
system or waters of the state.
(b) Illicit connections. Note:This regulation first became effective on December 13, 2007.
(1) The construction, use, maintenance, or continued existence of illicit connections to the storm drain system is
prohibited. Prohibited connections include, but are not limited to:
70

APPENDIX J
a. Floor drains,
b. Wastewater from washing machines,
c. Wastewater from sanitary sewers,
d. Wash water from commercial vehicle washing or steam cleaning,and
e. Wastewater from septic systems.
(2) This prohibition expressly includes,without limitation, illicit connections made prior to the adoption of this
provision or any other ordinance prohibiting such connections, regardless of whether the connection was
permissible under law or practices applicable or prevailing at the time of connection.The property owner or
the person using said connection shall remove the connection within one year following the effective date of
this regulation; provided that the grace period shall not apply to connections which may result in the
discharge of hazardous materials or other discharges which pose an immediate threat to health and safety, or
are likely to result in immediate injury and harm to real or personal property, natural resources,wildlife,or
habitat.
(3) Where it is determined that said connection may result in the discharge of hazardous materials or may pose
an immediate threat to health and safety,or is likely to result in immediate injury and harm to real or personal
property, natural resources,wildlife,or habitat; or was made in violation of any applicable regulation or
ordinance,the city manager or his designee shall designate the time within which the connection shall be
removed. In setting the time limit for compliance,the city shall take into consideration:
a. The quantity and complexity of the work;
b. The consequences of delay;
c. The potential harm to the environment,to the public health,and to public and private property; and
d. The cost of remedying the damage.
(c) Waste disposal. No person shall throw,deposit, leave, maintain, keep,or permit to be thrown,deposited, left, or
maintained, in or upon any public or private property,driveway, parking area,street,alley,sidewalk,component of
the storm drain system,or waters of the state,any refuse, rubbish,garbage, litter,or other discarded or abandoned
objects, articles,and accumulations,so that the same may cause or contribute to pollution.Wastes deposited in
streets in proper waste receptacles for the purposes of collection are exempted from this prohibition.
(d) Discharges in violation of industrial or construction activity NPDES stormwater discharge permit.Any person subject
to an industrial or construction activity NPDES stormwater discharge permit shall comply with all provisions of such
permit. Proof of compliance with said permit may be required in a form acceptable to the city prior to or as a
condition of a subdivision map,site plan, building permit,or development or improvement plan; upon inspection of
the facility; during any enforcement proceeding or action;or for any other reasonable cause.
(e) Spills. Spills or leaks of polluting substances discharged to,or having the potential to be indirectly transported to the
stormwater conveyance system, shall be contained,controlled,collected,and removed promptly.All affected areas
shall be restored to their preexisting condition. Persons associated with the spill or leak shall immediately notify the
City of Concord Fire Chief or his designee of all spills or leaks of polluting substances. Notification shall not relieve
any person of any expenses related to the restoration, loss,damage,or any other liability which may be incurred as
a result of said spill or leak, nor shall such notification relieve any person from other liability which may be imposed
by state or other law.
(Ord. No.07-108, § 1, 12-13-2007; Ord. No. 21-19, §2, 3-11-2021)
71

APPENDIX J
Sec. 60-48. Enforcement of stormwater control and management.
(a) Authority to enter. Any authorized city personnel shall be permitted to enter upon public or private property for the
purposes of observation, inspection, sampling, monitoring,testing,surveying, and measuring compliance.Should
the owner or occupant of any property refuse to permit such reasonable access,the city manager or his designee
shall proceed to obtain an administrative search warrant pursuant to G.S. § 15-27.2 or its successor. No person shall
obstruct, hamper or interfere with any such representative while carrying out his official duties.
(b) Civil penalties. Civil penalties may be assessed simultaneously for each kind of violation:discharge,connection,
improper BMP, maintenance or other violation.
(1) Illicit discharges. Any designer, engineer,contractor, agent, or any other person who allows, acts in concert,
participates,directs,or assists directly or indirectly in the creation of a violation of this chapter shall be subject
to civil penalties as follows:
a. For first time offenders, if the quantity of the discharge is equal to or less than five gallons and consists
of domestic or household products in quantities considered ordinary for household purposes,said
person shall be assessed a civil penalty not to exceed $100.00 per violation or per day for any continuing
violation,and if the quantity of the discharge is greater than five gallons or contains non-domestic
substances, including but not limited to process waste water, or if said person cannot provide clear and
convincing evidence of the volume and nature of the substance discharged,said person shall be
assessed a civil penalty not to exceed $1,000.00 per violation or per day for any continuing violation.
b. For repeat offenders,the amount of the penalty shall be at least double the amount assessed for the
previous penalty, not to exceed $10,000.00 per violation or per day for any continuing violation.
c. In determining the amount of the penalty,the city manager or his designee shall consider:
1. The degree and extent of harm to the environment,the public health,and public and private
property;
2. The cost of remedying the damage;
3. The duration of the violation;
4. Whether the violation was willful;
5. The prior record of the person responsible for the violation in complying or failing to comply with
this chapter;
6. The costs of enforcement to the public; and
7. The amount of money saved by the violator through his, her, or its noncompliance.
(2) Illicit connections. Any person found with an illicit connection in violation of this chapter and any designer,
engineer,contractor, agent, or any other person who allows, acts in concert, participates, directs,or assists
directly or indirectly in the establishment of an illicit connection in violation of this chapter,shall be subject to
civil penalties as follows:
a. First time offenders shall be subject to a civil penalty not to exceed $500.00 per day of continuing
violation.
b. Repeat offenders shall be subject to a civil penalty not to exceed$1,000.00 per day of continuing
violation.
c. In determining the amount of the penalty,the city manager or his designee shall consider:
1. The degree and extent of harm to the environment,the public health,and public and private
property;
72

APPENDIX J
2. The cost of remedying the damage;
3. The duration of the violation;
4. Whether the violation was willful;
5. The prior record of the person responsible for the violation in complying or failing to comply with
this chapter;
6. The costs of enforcement to the public; and
7. The amount of money saved by the violator through his, her, or its noncompliance.
d. Procedures for assessing penalties pursuant to illicit connections.Said penalties shall be assessed by the
city manager or his designee. No penalty shall be assessed until the person alleged to be in violation is
served written notice of the violation by registered mail,certified mail-return receipt requested, or
personal service. Refusal to accept the notice shall not relieve the violator of the obligation to pay the
penalty.The notice shall describe the violation with particularity and specify the measures needed to
come into compliance.The notice shall designate the time within which such measures must be
completed. In setting the time limit for compliance,the city shall take into consideration:
1. The quantity and complexity of the work;
2. The consequences of delay;
3. The potential harm to the environment,the public health,and public and private property;and
4. The cost of remedying the damage.
The notice shall warn that failure to correct the violation within the specified time period will
result in the assessment of a civil penalty and/or other enforcement action. If after the allotted
time period has expired,and the violation has not been corrected,the penalty shall be assessed
from the date of receipt of notice of violation and each day of continuing violation thereafter shall
constitute a separate violation under this section.
(3) Improper BMP maintenance, inspection and reporting. Any permittee found in violation of the BMP
maintenance, inspection and reporting requirements of their maintenance agreement with the city or the
conditions of their stormwater conveyance and control system permit shall be subject to civil penalties as
follows:
a. First time offenders shall be subject to a civil penalty not to exceed $500.00 per day of continuing
violation.
b. Repeat violators shall be subject to a civil penalty not to exceed one$1,000.00 per day of continuing
violation.
c. In determining the amount of the penalty,the city manager or his designee shall consider:
1. The degree and extent of harm to the environment,the public health,and public and private
property;
2. The cost of remedying the damage;
3. The duration of the violation;
4. Whether the violation was willful;
5. The prior record of the person responsible for the violation in complying or failing to comply with
this chapter;
6. The costs of enforcement to the public;and
7. The amount of money saved by the violator through his, her,or its noncompliance.
73

APPENDIX J
d. Procedures for assessing penalties pursuant to improper BMP maintenance, inspection and reporting.
Said penalties shall be assessed by the city manager or his designee. No penalty shall be assessed until
the permittee alleged to be in violation is served written notice of the violation by registered mail,
certified mail-return receipt requested,or personal service. Refusal to accept the notice shall not relieve
the violator of the obligation to pay the penalty.The notice shall describe the violation with particularity
and specify the measures needed to come into compliance.The notice shall designate the time within
which such measures must be completed. In setting the time limit for compliance,the city shall take into
consideration:
1. The quantity and complexity of the work;
2. The consequences of delay;
3. The potential harm to the environment,the public health,and public and private property; and
4. The cost of remedying the damage.
The notice shall warn that failure to correct the violation within the specified time period will
result in the assessment of a civil penalty and/or other enforcement action. If after the allotted
time period has expired,and the violation has not been corrected,the penalty shall be assessed
from the date of receipt of notice of violation and each day of continuing violation thereafter shall
constitute a separate violation under this section.
(4) Other violations.Any person found in violation of other provisions of this chapter, not specifically enumerated
elsewhere, shall be subject to a civil penalty not to exceed$100.00 per violation or per day for any continuing
violation.
(5) Payment/collection procedures. Penalties shall be assessed by the city manager or his designee. No penalty
shall be assessed until the person alleged to be in violation is served written notice of the violation by
registered mail,certified mail-return receipt requested, or personal service. Refusal to accept the notice shall
not relieve the violator of the obligation to pay the penalty.The city manager or his designee shall make
written demand for payment upon the person in violation. If the payment is not received or equitable
settlement reached within 30 days after demand for payment is made,the matter shall be referred to the city
attorney for institution of a civil action in the name of the city, in the appropriate division of the general court
of justice in Cabarrus County for recovering the penalty.
(c) Injunctive relief.
(1) Whenever the city council has a reasonable cause to believe that any person is violating or threatening to
violate this chapter, rule, regulation, order duly adopted or issued pursuant to this chapter or making a
connection to a stormwater conveyance or stormwater conveyance system other than in accordance with the
terms, conditions,and provisions of approval,the city may,either before or after the institution of any other
action or proceeding authorized by the Code, institute a civil action in the name of the city for injunctive relief
to restrain and abate the violation or threatened violation.
(2) The institution of an action for injunctive relief under subsection (c)shall not relieve any party to such
proceeding from any further civil or criminal penalty prescribed for violations of this Code.
(d) Criminal penalties.Any person who knowingly or willfully violates any provision of this chapter, rule, regulation,
order duly adopted or issued pursuant to this chapter shall be guilty of a misdemeanor, punishable by a fine not to
exceed$500.00 or imprisonment for not longer than 30 days. Each violation shall be a separate offense.
Criminal penalties are enforceable through the provisions of G.S. §160A-175 and Code of Ordinances§ 1.6
(e) Appeals of this section 60-48 shall follow the procedures outlined in section 60-49.
(Ord. No.07-108, § 1, 12-13-2007)
74

APPENDIX J
Sec. 60-49. Appeals.
(a) Persons entitled to a hearing.The following persons are entitled to a hearing pursuant to this section,for any
actions taken by the city pursuant to this Article IV,each of whom is hereafter referred to as"aggrieved person."
(1) Any person whose application for a permit extending city stormwater utility under this article is denied;
(2) Any person against whom the city assesses a penalty pursuant to this article.
(b) Procedures for requesting a hearing.The aggrieved person shall exercise such right to a hearing by making a written
demand for a hearing in accordance with this subsection.Any person making a demand for a hearing shall deliver
the demand to the stormwater administrator within 30 days of the following:
(1) The date of issuance of the contested permit;
(2) The date of the notice of the denial of permit issuance;
(3) The date of the notice of a revocation, modification,or suspension of an issued permit;or
(4) The date that a penalty was assessed.
(c) Content of hearing request.The written demand for a hearing must identify separately and with particularity the
following:
(1) The aggrieved person or persons;
(2) The specific permit provision or condition or other issues contested to be considered;
(3) The reason for the objection;and
(4) Any alternate provisions,conditions,or terms the aggrieved person proposes.
(d) Hearing procedures.
(1) The hearing shall be conducted by the stormwater administrator and shall be subject to such rules as have
been approved by the city council or the stormwater administrator as hereinafter set forth.
(2) If the demand for a hearing is not made in accordance with the provisions of this section,the stormwater
administrator shall reject the demand and any right to a hearing shall be terminated.
(3) If any person demanding a hearing shall fail to comply with an order of the stormwater administrator or with
any rules issued by the stormwater administrator or approved by the city council concerning the conduct of
the hearing,the stormwater administrator may reject the demand and any right to a hearing shall be
terminated.
(4) Within 90 days of the receipt of the written hearing request,the stormwater administrator shall conduct a
hearing and issue a final order or decision.The stormwater administrator shall transmit a copy of the final
order or decision to the aggrieved person by registered or certified mail.
(5) The stormwater administrator is authorized to take any action which is reasonably necessary or convenient in
considering a demand for a hearing and in resolving the issues raised therein so long as such action is not
contrary to the provisions of this article, or other applicable law.
(6) The stormwater administrator may appoint a hearing officer to conduct any hearing authorized by this
section.A hearing officer shall have the same authority to conduct a hearing and reach a decision as is
provided to the stormwater administrator, provided that the decision of the hearing officer shall not be final,
but shall be a recommended decision for consideration by the stormwater administrator.
(7) The stormwater administrator may approve such decision without change, reject the decision that is
supported by evidence presented at the hearing,or issue a different or revised decision that is supported by
evidence presented at the hearing.
75

APPENDIX J
(8) The decision of the stormwater administrator shall be final.
(9) A final order may provide that the action that is the basis for the demand for a hearing is approved without
change or may modify such action in any manner that is supported by the evidence presented at the hearing.
(10) The stormwater administrator may, but is not required to, provide for any part of the hearing to be recorded
by any reasonable means including, but not limited to,audio and/or video recording,stenographer,or court
reporter.A transcript of any hearing, part thereof,which is recorded need not be prepared unless requested.
The original of a requested transcript shall be filed with the stormwater department. Each person shall bear
the cost of the transcript which such person requests, including any copy thereof.The decision of the
stormwater administrator shall be reviewable only by seeking a writ of mandamus from the superior court
within 30 days of the entry of the final order set forth herein.
(Ord. No.07-108, § 1, 12-13-2007)
Secs. 60-50-60-75. Reserved.
ARTICLE V. CREATION, EXTENSION, MODIFICATION, OR CONNECTION TO THE STORMWATER UTILITY
SYSTEM (THE MUNICIPAL SEPARATE STORM SEWER SYSTEM (MS4)
Sec. 60-76. Purpose of article.
The purpose of this article is to set forth the standards by which the city's municipal separate storm sewer system
(MS4) may be extended.
The standards of this article apply to all extensions, both publicly and privately owned. In addition,this article
contains standards for private extensions planned to be incorporated into the MS4.
The city provides the MS4 in public rights-of-way and city stormwater easements according to the provisions of this
chapter. In an effort to plan for future extensions of the Concord stormwater management system,the city maintains a
Capital Improvement Plan (C.I.P.).The city shall endeavor to provide the extensions and services proposed in the C.I.P. if
funded through the city's capital improvements budget. Extensions to the system may be made during the course of
development.Consideration shall be given to each proposed developments in conformity to the city's "stormwater
master plan,"the adopted land use and other plans of the city,and the city's adopted annexation plan. If an extension or
stormwater control measure is authorized,then all city design standards shall be met and the permit application process
in [Unified Development Ordinance] (UDO)Articles 4 and 5 or 6 shall be followed.All such extensions shall become a part
of the city's MS4 if accepted for public ownership and maintenance by the city council.
(Ord. No. 07-108,§ 1, 12-13-2007)
Sec. 60-77. Procedures and standards for creation, extension, modification, or connection to the
Concord Municipal Separate Storm Sewer System (MS4).
(a) Prior to application submittal. Preliminary site plans and engineering plans shall be prepared in accordance with the
city's ordinances, including this chapter 60,the UDO(see article 4 and articles 5 or 6), and the city's technical
standards manual prior to an application package submittal.Applicants shall meet with the city's stormwater
administrator or his designee to review these preliminary plans prior to the preparation of the final plans and the
application package.
(b) Application requirements.
(1) All persons intending to construct, alter, modify, expand or connect to any portion of the Concord Stormwater
Management System shall make timely and proper application to the city's stormwater administrator and
76

APPENDIX J
provide such information as may be required by the stormwater administrator and director of engineering.At
a minimum,the applicant shall:
a. Provide a plan that shows the acreage of the area to be served, identifies the type of development
(residential,commercial etc.), estimates the maximum potential demands that the development may
impose on the existing system,and determine the adequacy of the existing system to meet those
demands;
b. Provide a proposed schedule for the construction of the development and any proposed development
phases;
c. Document the intended use of the stormwater conveyance and control system extension;
d. Design and install the infrastructure in accordance with the C.I.P. and/or the city's standard
specifications and design standards. If the proposed extension has not been identified in a C.I.P.,the
design engineer shall evaluate the infrastructure's ability to adequately serve surrounding sites in the
area of consideration.This evaluation shall be reviewed and approved by the stormwater administrator
or his designee;
e. Contract and fund the complete range of design services required for all on-site and off-site utilities.The
alignment and design of the utilities shall meet the intent of a project identified in the city's standard
specifications and design standards.The design shall meet the design standards of this article and shall
be submitted to the city for review and approval in accordance with this chapter. Designs and
alignments that do not comply with the intent of the C.I.P.and/or the city's standard specifications and
design standards may be rejected regardless of project's compliance with other portions of this chapter.
f. Grant to the city,at no cost,all on-site utility rights-of-way and easements deemed necessary by the
stormwater administrator and the director of engineering.
(c) Incomplete application package. Any application package determined incomplete by the stormwater administrator
shall be returned to the applicant. Revised engineering plans and specifications shall constitute a re-submittal,shall
be accompanied by a new fee,and shall require additional time for review.A complete application package that
contains sufficient information to ascertain reasonable grounds to believe the application package and its contents
meet all applicable standards of this chapter shall be acknowledged by a letter setting a date for a pre-construction
conference. No discussion at the review conference shall preclude or otherwise bar the city from denying a permit,
or issuing a permit that incorporates conditions, based upon changed circumstances or information not previously
known by the stormwater administrator or the applicant. In either event, no single submittal of an application
package will be held open for review longer than 90 days without the issuance of a letter requesting additional
information or an "authorization to construct" permit being issued following a pre-construction conference.
Application packages delayed by lack of action by any person or entity other than the city shall be deemed denied
and shall require re-submittal.
(d) Authorization to construct. It shall be unlawful to begin the construction of a building or project infrastructure until
the stormwater administrator has issued an "authorization to construct" permit, and any additional required
permits have been issued by either the city, Cabarrus County and/or the State of North Carolina, as needed and
required.
(e) Funding of oversized utilities.The city shall take reasonable steps to ensure that adequate funding is available to
accommodate any requested oversizing or upsizing needs,as provided in section 60-78 below, however the city
cannot guarantee the funding of specific proposed projects.
(f) Standards for Concord separate storm water sewer system(MS4)extensions and/or connections.The responsibility
for and cost of such extension within new developments shall be borne by the requesting party, unless upsizing is
required by the city in accordance with section 60-78.Where a proposed development of property located within
the city necessitates a replacement, upgrade,or expansion in size or capacity of stormwater conveyance and
appurtenant facilities that are already available to serve the property(as opposed to an extension of a line to make
service available),and the replacement, upgrade,or expansion for the proposed development cannot be
77

APPENDIX J
constructed in the time requested by the owner or developer under the city's scheduled and budgeted C.I.P. or
capital improvements budget,the city may enter into a contract with the owner or developer of such property
pursuant to which the owner or developer shall pay some or all of the cost of the necessary improvements.
(Ord. No.07-108,§ 1, 12-13-2007)
Sec. 60-78. Standards for oversizing Concord's Stormwater Management System and infrastructure
reimbursement agreements.
(a) Pursuant to G.S. 160A-499 this section authorizes and sets forth the procedures and terms under which the city may
approve reimbursement agreements with private developers and property owners for the design and construction
of MS4 that is included on the city's capital improvement plan and serves the developer or property owner.
(b) The city manager,or designee, is authorized to negotiate municipal infrastructure reimbursement agreements with
private developers and property owners pursuant to this section. In negotiating such agreements,the city manager,
or designee,shall determine that:
(1) The cost to the city will not exceed the estimated cost of providing for the municipal infrastructure through
either eligible force account qualified labor or through a public contract let pursuant to G.S. 143-128 et seq.;
or
(2) The coordination of separately constructed municipal infrastructure with the associated private development
would be impracticable.
(3) City approval authority for agreements under this section shall be governed by general city contracting
authorizations and delegations.
(c) Such reimbursements, if any, may be paid from any lawful source if approved by the city council.
(d) A municipal infrastructure reimbursement agreement approved pursuant to this section shall not be subject to G.S.
Ch. 143,Art. 8 unless the award of a contract for work would have required competitive bidding if the contract had
been awarded by the city. If the city would have been required to follow G.S. Ch. 143,Art.8,then the developer or
property owner is required to comply with the requirements of G.S.Ch. 143,Art.8.
(e) A municipal infrastructure reimbursement agreement approved pursuant to this section shall require the private
developer or property owner party to comply with all of the city's rules, regulations and ordinances and be current
on all debts,fees or taxes owed to the city.
(Ord. No.07-108, § 1, 12-13-2007)
Sec. 60-79. Infrastructure capital recovery fee for CIP investments.
The Concord Stormwater Management Program will exercise a capital investment program following the needs
identified in the stormwater master plan and to meet other infrastructure and water quality needs as they are identified
by other means, based upon the availability of funds and approval by city council.As pipe sizes are upsized and regional
stormwater detention and/or treatment systems are installed to accommodate future land development,a significant
capital investment is made by the city that includes annual maintenance and monitoring costs.When new developments
are constructed that will have access to these city owned and operated facilities,the new developments will be required
to pay a proportionate share of the capital investment and operating costs associated with all downstream pipes and
detention and/or treatment facilities.The cost of these capital recovery fees will be charged to the developer and must be
paid prior to receiving final plat approval.
(Ord. No.07-108, § 1, 12-13-2007)
78

APPENDIX J
Sec. 60-80. Pre-construction conference and issuance of permit.
(a) The developer,design engineer,and contractor or a designated representative for each shall attend the pre-
construction conference. If a representative for each of the aforementioned parties is not in attendance,the pre-
construction conference shall be rescheduled to a later date when each party can be represented.
(b) The developer,design engineer, and contractor or a designated representative for each,shall provide copies of all
applicable federal, state, and local permits,easements, rights-of-way and encroachments and the appropriate
engineering drawings to the stormwater administrator for approval prior to the pre-construction conference.
(c) The"authorization to construct" permit shall be issued by the stormwater administrator after all applicable federal,
state and local permits, recorded easements and encroachments have been received and written approval from the
stormwater administrator has been issued for the submitted engineering drawings and the developer,design
engineer,and contractor or a designated representative for each has met the pre-construction conference
requirements.
(d) Any construction activity initiated prior to the receipt of a written "authorization-to-construct" permit from the
stormwater administrator shall be prohibited and subject to a civil penalty of up to ten percent per day of the
posted bond or letter of credit. If no bond or letter of credit has been posted,any utility construction activity
initiated prior to the receipt of a written "authorization-to-construct" permit from the stormwater administrator
shall be prohibited and subject to a civil penalty of up to ten percent per day of the amount of the bond or letter of
credit that should have been posted if the permitting process set forth in this chapter had been followed as by law
provided.
(e) In the event that construction does not commence and complete within 12 months of the issuance of the permit,
the permit shall expire and a new permit must be applied for and obtained by the applicant.An active permit must
be maintained until full final approval has been issued for the infrastructure defined in the permit.Written requests
for an extension of time received prior to expiration of the permit may be granted by the stormwater administrator
for good cause shown.
(f) The denial of the issuance of a permit,subject to the provisions in this section shall be made in writing and shall
contain the reasons for the denial and the city's estimate of the general changes in the applicant's proposed
activities or plan which will be required in order that the applicant may obtain a permit. Nothing in such estimate
shall preclude or otherwise bar the city from denying a permit,which incorporates such changes, based upon
changed circumstances or information not previously known by the stormwater administrator or the applicant.
(g) Copies of all applicable federal,state,and local permits shall be submitted to the stormwater administrator prior to
the City of Concord's issuance of an "authorization-to-construct" permit.
(Ord. No.07-108, § 1, 12-13-2007)
Sec. 60-81. Modifications and revocations of permits.
Any permit issued by the city pursuant to this article is subject to revocation,suspension or modification, in whole
or in part, upon 14 days'written notice to the applicant by the stormwater administrator for good cause including, but
not limited to the following:
(1) Violation of any terms, conditions, or requirements of this article or the permit;or
(2) Falsification or misrepresentation of information provided in the permit application and/or in the engineering
plans and specifications; or
(3) Failure to disclose relevant information;or
79

APPENDIX J
(4) Refusal of or by the owner/developer or their contractor,agent,and employees to allow authorized officers,
employees,or agents of the city, upon presentation of credentials,to inspect or observe any activity,system,
or other work approved within the owner/developer's permit; or
(5) Failure to follow the approved contract documents and engineering plans and specifications without receiving
proper authority from the city.
(Ord. No.07-108,§ 1, 12-13-2007)
Sec. 60-82. Construction process.
(a) Deviations from the approved engineering plans and specifications or changes in site conditions shall be submitted
in writing by the engineer to the stormwater administrator for written approval prior to any further construction or
installation activity.
(b) Modifications to the approved plans requiring federal,state,and local regulatory approval shall be the responsibility
of the developer,contractor,and/or engineer.The developer shall assume full responsibility for acquiring the
applicable regulatory permits and approvals, prior to further construction or installation activity.
(c) The developer shall hold the city and/or stormwater administrator,their officers and agents harmless of any
responsibility or liability, upon the failure of the developer to obtain required regulatory approvals prior to further
construction activity and the developers'failure to adhere to regulatory requirements during the construction
activities.
(Ord. No.07-108, § 1, 12-13-2007)
Sec. 60-83. Inspection.
(a) The developer shall obtain the services of a competent and experienced engineer.The engineer shall provide the
services of project design,surveying and grade control, right-of-way and easement recordation and construction
inspection. It shall be the engineers' responsibility to supervise construction, establish grades or to provide solutions
to grade,construction,or design problems and to obtain the appropriate federal,state,and local permits,
encroachments,easements,and rights-of-way,as applicable.
(b) The stormwater administrator shall have a field representative periodically observe the work while construction is in
progress.This periodic construction observation by the stormwater administrator shall be subject to reasonable
development construction observation fees and any other reasonable fees that may be applicable. Failure of the
stormwater administrator to discover deficiencies at the time of construction shall not relieve the developer or
his/her agent of the responsibility to correct such defects.
(c) The engineer shall certify that the installation of the extensions is in accordance with all applicable federal,state,
and local regulations and standards and constructed in accordance with the approved contract documents and
engineering plans.
(d) Contract documents, approved engineering plans and specifications bearing the city's stamp of approval and
associated permits shall be present at the project site at all times and made available upon request.
(Ord. No. 07-108,§ 1, 12-13-2007)
Sec. 60-84. Video assessment.
The interior of all storm sewers shall cleaned and the contents disposed in a manner acceptable to the city and NC
DEQ and shall be video recorded on a CD, DVD or equivalent successor media after the installation and testing is complete
and submitted to the stormwater administrator for review prior to the acceptance and final approval of the extension.All
80

APPENDIX J
associated costs shall be borne by the developer.Only those pipes located within the public road rights-of-way and city
easements accepted for public ownership and maintenance by city council will become part of the Concord MS4.
(Ord. No.07-108, § 1, 12-13-2007;Ord. No. 21-19,§ 1,3-11-2021)
Sec. 60-85. As-built drawings.
(a) The developer,and his/her engineer and/or contractor or his/her designee shall maintain current as-built drawings
and survey the location and elevation of the infrastructure during the construction process.As-built drawings shall
be maintained and available for inspection, upon the stormwater administrator's request.
(b) The engineer shall submit and certify a legible copy of the"as-built" drawings for the review,approval,and
recordation to the stormwater administrator upon the completion of construction.
(c) As-built drawings shall include, but are not limited to, all of the information submitted on the engineering
construction drawings as corrected, as well as the information listed below:
(1) General information.
a. Road names, as approved by the business and neighborhood services department,shall be identified on
the plan view.
b. Underground utility location, if not noted, if not identified on the approved engineering plans, or if the
exact location not previously identified.Additional information shall be identified on the profile view.
c. Relative features, including but not limited to street addresses, property line, natural features,etc.
Additional information shall be identified on the plan view.
(2) Conveyance-related information.
a. Pipes.
1. Location of pipes within right-of-way limits, if changed.Corrections shall be identified on the plan
view.
2. Installed distances and slopes. Information shall be identified on the profile view.
3. Pipe type and size, if changed. Corrections shall be identified on the profile view.
4. Bore casing sizes and distances. Information shall be identified on the plan view.
5. Details on aerial creek crossings. Information shall be identified on the plan and profile view as
needed.
6. Station location of special devices or appurtenances(e.g.,anti-seep collars), measured from the
downstream structure. Information shall be identified on the profile view.
7. Information concerning distance to other utilities shall be identified on the profile view.
8. Station location of laterals, measured from the downstream structure shall be identified on the
plan view.
b. Structures.
1. Structure shape,size and inlet type. Information shall be identified on the profile view.
2. Elevations. Information shall be identified on the profile view.
i. Inverts in, inverts out,and drop inverts(top and bottom).
ii. Inlets and rims. Elevations shall be provided in vertical feet.
81

APPENDIX J
iii. Overflow structures. Elevations shall be provided in vertical feet.
(3) Detention-related information.
a. Location of perimeter within right-of-way limits, if changed. Corrections shall be identified on the plan
view.
b. Perimeter and distances. Information shall be identified on the plan view.
c. Installed slopes.Corrections shall be identified on the profile view.
d. Distance to other utilities. Information shall be identified on the plan view.
e. Corrections to design and performance parameters in approved engineering design package for each
BMP as required.
(Ord. No.07-108, § 1, 12-13-2007)
Sec. 60-86. Record drawings.
(a) The engineer shall provide to the stormwater administrator"record" drawings and a digital copy of"record"
drawings. Record drawings shall be signed and sealed by a professional engineer licensed to practice in North
Carolina. Digital record drawings shall be supplied in format AutoCAD Release 14 or a later release, or in a format as
specified by the stormwater administrator.All surveys shall be referenced to North Carolina grid coordinates. In
addition the vertical monuments and datum from which the project was designed shall be designated on the map.
(b) As-built drawings shall be signed and sealed by a professional surveyor licensed to practice in North Carolina and
shall reflect actual field location of infrastructure as installed.All information required on the as-built drawings shall
be reflected on the record drawings.
(c) Recorded rights-of-way and easements shall be shown on the record drawings, including the required digital record
drawings. Utility rights-of-way and easements shall be surveyed and recorded in accordance with the city's current
rights-of-way,easements and encroachments policy.All recorded rights-of-way,easements,and encroachments
shall be submitted to the stormwater administrator prior to final approval of the infrastructure.
(d) Record drawings shall be submitted prior to the certification and activation of the extension.
(Ord. No.07-108, § 1, 12-13-2007)
Sec. 60-87. Certification.
The engineer shall be responsible for sealing and certifying that materials and the construction of the extension
and/or modification to the stormwater conveyance and control system have met all the applicable rules, regulations,
statutes,and ordinances of the City of Concord,State of North Carolina,and the United States of America and is in
substantial compliance with the approved engineering plans,specifications,supporting materials,and associated permits.
A copy of the certification shall be provided to the stormwater administrator prior to final approval. Projects may be
certified in phases.
(Ord. No. 07-108,§ 1, 12-13-2007)
Sec. 60-88. Application package for final approval.
The application package for final approval of the stormwater conveyance and control system extensions and/or
modifications(or any phase thereof)shall include but shall not be limited to the following:
82

APPENDIX J
(1) Three completed copies of the final certification executed and sealed by an engineer,one copy of the sealed
"as-built"drawings,three sets of the sealed "record"drawings,and one digital copy of the"record" drawings,
as specified in section 60-87 of this article,shall be submitted to the stormwater administrator for review and
approval.
(2) The applicant shall satisfactorily prove that the applicant, or any parent,subsidiary,or other affiliate, has
obtained all necessary permits,encroachments,and rights-of-way and executed all necessary maintenance
agreements, in accordance with the city's UDO Section 4.4.6, required to carry out the activity for which the
permit is being requested.
(3) All executed and recorded rights-of-way, easements, encroachments, and maintenance agreements shall be
submitted to the stormwater administrator in a form and content acceptable to the city attorney prior to final
approval of the infrastructure.
(Ord. No.07-108, § 1, 12-13-2007)
Sec. 60-89. Final approval requirements and conditions.
(a) Final approval shall not be issued until the construction of the extension and/or modification to the stormwater
conveyance and control system have meet all the applicable rules, regulations,statutes,and ordinances of the city,
the State of North Carolina,and the United States of America.
(b) The engineer shall certify that the installation and the construction of any extension and/or modification to the
stormwater conveyance and control system shall meet all regulatory design standards and is in substantial
compliance with the approved engineering plans and associated permits.
(c) If the stormwater administrator should find that final approval should be denied,the denial shall be made in writing
and shall contain each reason for the denial and the stormwater administrator's estimate of the general changes in
the applicant's proposed activities or plan which will be required, in order that the applicant may obtain a final
approval. Nothing in such estimate shall preclude or otherwise bar the stormwater administrator from denying final
approval,which incorporates such changes, based upon changed circumstances or information not previously
known by the stormwater administrator.
(d) A properly executed certification,the "as-built" drawings,the "record" drawings,and the video assessment,as
prescribed in section 60-85 of this article,shall be submitted to the stormwater administrator for review and shall
be determined complete by the stormwater administrator before final approval is issued.
(e) No construction,alteration,or expansion of the stormwater conveyance and control system shall be placed into
final service until the applicant has fully complied with all applicable federal,state,and local regulations and
standards and has obtained final approval from the stormwater administrator.
(Ord. No.07-108, § 1, 12-13-2007)
Sec. 60-90. Donation/acceptance of systems to the city.
(a) Stormwater management systems and associated rights-of-way and other appurtenances as required that are
intended for public use and transport stormwater from city roadways shall be granted and conveyed to and become
the property of the city upon the final written approval of the stormwater administrator and acceptance by the city
council.
(b) The city council shall not accept the ownership, operation,or maintenance responsibility of modifications or
extensions that do not meet the requirements of this article or other applicable law and regulation.
83

APPENDIX J
(c) Following the developer's donation and the city's acceptance of a modification or extension,the city shall have sole
ownership and rights to the modification or extension and shall assume all operation and maintenance
responsibilities.
(Ord. No.07-108,§ 1, 12-13-2007)
Sec. 60-91. Warranty.
(a) The developer shall be responsible for the material and craftsmanship of all donated infrastructure for a period of
one year from the date of certification of the project or the phase of the project.The city has the right to increase
the warranty period for atypical construction materials or construction techniques.The warranty period shall begin
on the date that the city accepts ownership of the modification or extension.
(b) In accordance with Article 5,Section 5.7.10 of the City of Concord Unified Development Ordinance,this warranty
shall include any damages that may arise from construction by other utility companies or homebuilders.
(c) The city shall relieve the developer of their obligation under the warranty period by when the developer shall
performs a one-year warranty inspection satisfactory to the city that shall include, but not be limited to cleaning the
interior of all storm sewers and dispose of the contents in a manner acceptable to the city and NC DEQ and shall
video recorded on a CD, DVD or equivalent successor media all pipes and appurtenances, and all video and a written
summary of condition of the stormwater system with an itemized list of deficiencies shall be complete and
submitted to the stormwater administrator for review prior to the acceptance and final approval of the extension.
The city reserves the right to have an observer present during the cleaning and video inspection activities,and to
receive copies of the unedited videos immediately upon request at no cost to the city.All associated cleaning and
inspection costs shall be borne by the developer.
Any and all defects found at this time that do not conform to the city's standards or this article shall be repaired or
replaced at the developer's expense.The city stormwater administrator shall be the final judge of the acceptability of
workmanship and quality of materials and installation.
(d) The city shall, upon final acceptance at the end of the applicable warranty period, release the developer's bond of
surety or letter of credit.
(Ord. No. 07-108,§ 1, 12-13-2007;Ord. No. 21-19,§ 1,3-11-2021)
Sec. 60-92. Design standards.
Stormwater conveyance and control system extensions and/or modifications shall be designed in accordance with
all applicable federal;state, including but not limited to 15A NCAC 2H .1008 and the NCDEQ Stormwater BMP Manual;
local regulations; and the city's Technical Standards Manual.
(Ord. No.07-108,§ 1, 12-13-2007;Ord. No. 21-19,§ 1,3-11-2021)
Sec. 60-93. Required design calculations.
The engineer shall provide all necessary evaluations,justifications, and calculations to the city's stormwater
department deemed necessary to meet the requirements of all federal,state,and local requirements and to ensure that
the design conforms to good engineering practice.
(Ord. No.07-108,§ 1, 12-13-2007)
84

APPENDIX J
Sec. 60-94. Exception.
(a) The City of Concord may grant an exception from the requirements of this chapter if:
(1) There are unique circumstances applicable to the site such that strict adherence to the provisions of the
chapter will result in unnecessary hardship or create practical difficulties;and
(2) The exception is in harmony with the general purpose and intent of this chapter and no violation of the city's
NPDES stormwater discharge permit or Interbasin Transfer Certificate conditions will result; and
(3) In granting this exception,water quality has been protected, public safety and welfare has been assured,and
substantial justice has been done; and
(4) The exception request is approved by both the stormwater administrator and the director of engineering.
(b) A written request for an exception shall be submitted to the stormwater administrator and shall state the specific
variance sought,the justification for the variance, and what measures will be taken to insure the requirements of
this chapter have been met to the maximum extent practicable. It shall include descriptions, drawings,calculations
and any other information that is necessary to evaluate the proposed exception.
(Ord. No.07-108,§ 1, 12-13-2007)
85